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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reciprocal pattern of climate patterns. Can be positive or negative.






2. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






3. Social tone of a relationship; way people feel about each other as they carry out activities






4. Ability to construct a variety of different frameworks for viewing an issue.






5. Distinguishes the study of touching.






6. Expresses how you feel about the other person.






7. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






8. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






9. Anything that interferes with the transmission and reception of a message.






10. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






11. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






12. Occurs when one person begins to speak before the other is through making a point.






13. Tendency to seek information that conforms to an existing self-concept.






14. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






15. Public image; the way we want to appear to others.






16. Both effective and appropriate; trying to balance the two when communicating.






17. Area that serves as an extension of our physical being.






18. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






19. Evaluating ourselves in terms of how we compare with others.






20. Plays a role in virtually every interpersonal act.






21. When communicators aren't prepared to argue but still want to register dissatisfaction.






22. Image you want to present to the world






23. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






24. Process of attaching meaning to behavior.






25. A way to offer thoughts - feelings - and wants without judging the listener.






26. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






27. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






28. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






29. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






30. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






31. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






32. Attempt to depict all the factors that affect human interaction.






33. How a person's position in a society shapes their view of society in general and of specific individuals.






34. Messages that convey valuing - E.g. 'you exist' 'you're important'






35. Degrees of self-dsclosure.






36. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






37. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






38. Two-person interacting






39. People we use to evaluate our own characteristics.






40. Person whose evaluations are especially influential.






41. Verbal or nonverbal; Indicates a response to the previous passage/message.






42. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






43. When we judge ourselves in the most generous terms possible.






44. Making comments totally unrelated to what the other person was just saying.






45. Has two or more equally plausible meanings






46. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






47. Someone who is positive they're right.






48. Definse-arousing messages in which speakers hide their ulterior motives.






49. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






50. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging