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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any interaction between more than two people.
Quantitive Interpersonal Communication
Identity Management
Cognitive Competence
Interrupting Response
2. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
First-order Realities
Social Distance
Self-fulfilling Prophecy
Halo Effect
3. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Attribution
Lie
Sandwich Method
4. Degrees of self-dsclosure.
Self-concept
Tangential Response
Social Penetration Model
Lie
5. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Self- monitoring
Complaining
Narrative
Computer-mediated Communication (CMC)
6. Physically observable qualities of a thing or situation.
First-order Realities
Paralanguage
Narrative
Social Comparison
7. Not being malicious; is seen as helpful
Self-concept
Confirming Communication
Selection
Benevolent Lie
8. Stammering and the use of 'uh' - 'um' and 'er'
Social Comparison
Disfluencies
Facework
Description
9. Part of self-concept that involves evaluations of self-worth.
Social Penetration Model
Computer-mediated Communication (CMC)
Personal Distance
Self-esteem
10. When we judge ourselves in the most generous terms possible.
Halo Effect
Intimate Distance
Self-serving Bias
Self- monitoring
11. People we use to evaluate our own characteristics.
Reference Groups
Kinesics
Self- monitoring
Channel
12. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Equality
Dyad
Cognitive Conservatism
13. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Social Distance
Proxemics
Communication Competence
Public Distance
14. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Public Distance
Neutrality
Oculesics
15. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Social Comparison
Social Penetration Model
Haptics
16. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Qualitative Interpersonal Communication
Sandwich Method
Interpretation
Chronemics
17. Has two or more equally plausible meanings
Lie
Equivocal Language
Tangential Response
Noise
18. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Territory
Kinesics
Ambiguous Response
19. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Self- monitoring
Qualitative Interpersonal Communication
First-order Realities
20. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Self-concept
Provisionalism
Organization
21. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Manipulators
Punctuation
Noise
Intimate Distance
22. Study of how communication is affected by the use - organization - and perception of space and distance.
Chronemics
Incongruous Response
Proxemics
Disconfirming Communication
23. First type of defense-arousing message; judges other person usually in a negative way
Interrupting Response
Strategy
Transaction Communication Model
Evaluation
24. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Selection
Disconfirming Communication
Confirming Communication
Provisionalism
25. Someone who is positive they're right.
Standpoint Theory
Certainty
Superiority
Facework
26. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Self-esteem
Selection
Qualitative Interpersonal Communication
27. Process of attaching meaning to behavior.
Attribution
Negotiation
Self-esteem
Selection
28. Study of how people communicate through bodily movements.
Confirming Communication
Transaction Communication Model
Certainty
Kinesics
29. Masculine and feminine traits.
Androgynous
Self-serving Bias
Self-concept
Nonverbal Communication
30. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Personal Distance
Self- monitoring
Self-Disclosure
Noise
31. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Territory
Nonverbal Communication
Superiority
Confirmation Bias
32. Personal invisible bubble; our own area. People's personal space vary.
Self-serving Bias
Paralanguage
Presenting Self
Personal Space
33. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Empathy
Transaction Communication Model
Quantitive Interpersonal Communication
34. Anything that interferes with the transmission and reception of a message.
Personal Space
Self-fulfilling Prophecy
Empathy
Noise
35. Contrasts with strategy. Being honest with others rather than manipulating them.
Tangential Response
Spontaneity
Controlling Communication
Communication Competence
36. Reciprocal pattern of climate patterns. Can be positive or negative.
Personal Space
Feedback
Spiral
Ambiguous Response
37. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Quantitive Interpersonal Communication
Standpoint Theory
Nonverbal Communication
38. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Self-fulfilling Prophecy
Nonverbal Communication
Content Dimension
Equivocal Language
39. Describes the study of how humans use and structure time.
Chronemics
Self-Disclosure
Defensiveness
Interpretation
40. Deliberate attempt to hide or misrepresent the truth.
Second-order Realities
Lie
Noise
Significant Other
41. Exaggerated beliefs associated with a categorizing system.
Spontaneity
Stereotyping
Self-fulfilling Prophecy
Relational Dimension (of a message)
42. Person whose evaluations are especially influential.
Androgynous
Significant Other
Organization
Complaining
43. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Social Penetration Model
Computer-mediated Communication (CMC)
Face
44. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Richness (of communication media)
Qualitative Interpersonal Communication
Content Dimension
Intimate Distance
45. Process by which communicators influence each other's perceptions through communication.
Quantitive Interpersonal Communication
Negotiation
Face-threatening Acts
Identity Management
46. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Qualitative Interpersonal Communication
Standpoint Theory
Disinhibition
47. Public image; the way we want to appear to others.
Confirmation Bias
Halo Effect
Presenting Self
Self- monitoring
48. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Certainty
Ambiguous Response
Disconfirming Communication
Oculesics
49. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Androgynous
Channel
Neutrality
Communication Competence
50. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Confirmation Bias
Communication Competence
Qualitative Interpersonal Communication