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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Physically observable qualities of a thing or situation.






2. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






3. Both effective and appropriate; trying to balance the two when communicating.






4. Any interaction between more than two people.






5. Part of self-concept that involves evaluations of self-worth.






6. Public image; the way we want to appear to others.






7. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






8. Messages expressed by nonlinguistic means.






9. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






10. First type of defense-arousing message; judges other person usually in a negative way






11. Process of attaching meaning to behavior.






12. A mirroring of the judgements of those around him or her.






13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






14. Ability to re-create another person's perspective - to experience the world from his/her point of view -






15. Someone who is positive they're right.






16. Messages that we perceive as challenging the image we want to project






17. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






18. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






19. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






20. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






21. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






22. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






23. Social tone of a relationship; way people feel about each other as they carry out activities






24. Provides a better way to check and to share your interpretations. Has three parts.






25. Stammering and the use of 'uh' - 'um' and 'er'






26. Process of protecting our presenting self - our face






27. Distinguishes the study of touching.






28. Person whose evaluations are especially influential.






29. Area that serves as an extension of our physical being.






30. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






31. When communicators aren't prepared to argue but still want to register dissatisfaction.






32. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






33. Contrasts with strategy. Being honest with others rather than manipulating them.






34. When we judge ourselves in the most generous terms possible.






35. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






37. Making comments totally unrelated to what the other person was just saying.






38. Expresses how you feel about the other person.






39. The relatively stable set of perceptions you hold of yourself.






40. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






41. Describes the study of how humans use and structure time.






42. A way to offer thoughts - feelings - and wants without judging the listener.






43. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






44. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






45. Fields of experience that help them make sense of others behavior.






46. Verbal or nonverbal; Indicates a response to the previous passage/message.






47. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






48. Plays a role in virtually every interpersonal act.






49. Definse-arousing messages in which speakers hide their ulterior motives.






50. Determination of causes and effects in a series of interactions.