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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Social Comparison
Social Distance
Impervious Response
Disinhibition
2. Personal invisible bubble; our own area. People's personal space vary.
Ambiguous Response
Personal Space
Oculesics
Problem Orientation
3. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Halo Effect
Dyad
Proxemics
4. Fields of experience that help them make sense of others behavior.
Self- monitoring
Environment (Contexts)
Defensiveness
Irrelevant Response
5. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Self-esteem
Equivocal Language
Benevolent Lie
6. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Organization
Environment (Contexts)
Emblems
Incongruous Response
7. Stories we use to describe our personal worlds.
Neutrality
Confirmation Bias
Description
Narrative
8. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Reflected Appraisal
Description
Public Distance
9. Attempt to depict all the factors that affect human interaction.
Personal Space
Transaction Communication Model
Presenting Self
Description
10. Arrange it in some meaningful way in order to make sense of the world.
Organization
Tangential Response
Disconfirming Communication
Chronemics
11. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Paralanguage
Manipulators
Social Comparison
Certainty
12. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Environment (Contexts)
Halo Effect
Disagreeing Message
13. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Equality
Impervious Response
First-order Realities
Standpoint Theory
14. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Emblems
Content Dimension
Nonverbal Communication
Attribution
15. Deliberate attempt to hide or misrepresent the truth.
Ambiguous Response
Significant Other
Perceived Self
Lie
16. Social tone of a relationship; way people feel about each other as they carry out activities
Sandwich Method
Kinesics
Personal Distance
Communication Climate
17. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Spiral
Disagreeing Message
Attribution
Self-fulfilling Prophecy
18. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Face
Disagreeing Message
Computer-mediated Communication (CMC)
Paralanguage
19. Involve our attaching meaning to first-order things or situations.
Content Dimension
Second-order Realities
Complaining
Proxemics
20. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Self-fulfilling Prophecy
Paralanguage
Facework
Computer-mediated Communication (CMC)
21. Study of how people communicate through bodily movements.
Kinesics
Manipulators
Irrelevant Response
Emblems
22. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Social Distance
Communication Competence
Equivocal Language
Channel
23. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Superiority
Haptics
Irrelevant Response
Empathy
24. Expresses how you feel about the other person.
Superiority
Presenting Self
Relational Dimension (of a message)
Equivocal Language
25. Process of protecting our presenting self - our face
Social Comparison
Defensiveness
Self-Disclosure
Social Penetration Model
26. Part of self-concept that involves evaluations of self-worth.
Provisionalism
Presenting Self
Benevolent Lie
Self-esteem
27. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Personal Distance
Disconfirming Communication
Content Dimension
28. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Defensiveness
Certainty
Transaction Communication Model
29. Verbal or nonverbal; Indicates a response to the previous passage/message.
Channel
Feedback
Disinhibition
Provisionalism
30. Study of how communication is affected by the use - organization - and perception of space and distance.
Proxemics
Reflected Appraisal
Halo Effect
Defensiveness
31. First step to perception; where data we will attend to.
Selection
Defensiveness
Empathy
Problem Orientation
32. Determination of causes and effects in a series of interactions.
Chronemics
Provisionalism
Aggressiveness
Punctuation
33. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Emblems
Environment (Contexts)
Controlling Communication
Presenting Self
34. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Territory
Argumentativeness
Interpretation
Complaining
35. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Oculesics
Relational Dimension (of a message)
Tangential Response
Reference Groups
36. Provides a better way to check and to share your interpretations. Has three parts.
Presenting Self
Argumentativeness
Organization
Perception Checking
37. Has two or more equally plausible meanings
Face-threatening Acts
Equivocal Language
Certainty
Emblems
38. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Defensiveness
Presenting Self
Reflected Appraisal
Regulators
39. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Facework
Strategy
Disconfirming Communication
Aggressiveness
40. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Communication Climate
Strategy
Haptics
Public Distance
41. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Face
Cognitive Conservatism
Proxemics
42. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Qualitative Interpersonal Communication
Haptics
Self-concept
43. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Quantitive Interpersonal Communication
Organization
Emblems
Self-serving Bias
44. Degrees of self-dsclosure.
Superiority
Disagreeing Message
Social Penetration Model
Presenting Self
45. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Personal Distance
Impersonal Response
Confirming Communication
Argumentativeness
46. The relatively stable set of perceptions you hold of yourself.
Strategy
Regulators
Lie
Self-concept
47. Someone who is positive they're right.
Self-Disclosure
Paralanguage
Organization
Certainty
48. Exaggerated beliefs associated with a categorizing system.
Dyad
Social Penetration Model
Stereotyping
Haptics
49. Plays a role in virtually every interpersonal act.
Irrelevant Response
Interpretation
Self-Disclosure
Cognitive Competence
50. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Disagreeing Message
Social Distance
Quantitive Interpersonal Communication
Communication Climate