SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Occurs when one person begins to speak before the other is through making a point.
Communication Climate
Interrupting Response
Irrelevant Response
Chronemics
2. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Personal Distance
Nonverbal Communication
Evaluation
3. Reciprocal pattern of climate patterns. Can be positive or negative.
Complaining
Spiral
Attribution
Disinhibition
4. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Narrative
Ambiguous Response
Dyad
Argumentativeness
5. Contrasts with strategy. Being honest with others rather than manipulating them.
Punctuation
Feedback
Interpretation
Spontaneity
6. Personal invisible bubble; our own area. People's personal space vary.
Noise
Facework
Personal Space
Argumentativeness
7. Someone who is positive they're right.
Neutrality
Certainty
Complaining
Public Distance
8. Image you want to present to the world
Personal Distance
Face
Benevolent Lie
Complaining
9. Communication strategies people use to influence how others view them.
Environment (Contexts)
Regulators
Identity Management
Oculesics
10. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Evaluation
Disinhibition
Communication Climate
Identity Management
11. A mirroring of the judgements of those around him or her.
Significant Other
Reflected Appraisal
Halo Effect
Personal Space
12. Public image; the way we want to appear to others.
Ambiguous Response
Environment (Contexts)
Public Distance
Presenting Self
13. Distinguishes the study of touching.
Facework
Impervious Response
Tangential Response
Haptics
14. Two-person interacting
Argumentativeness
Organization
Social Distance
Dyad
15. Process by which communicators influence each other's perceptions through communication.
Second-order Realities
Disfluencies
Territory
Negotiation
16. Evaluating ourselves in terms of how we compare with others.
Impersonal Response
Social Comparison
First-order Realities
Noise
17. Physically observable qualities of a thing or situation.
Confirming Communication
Cognitive Conservatism
First-order Realities
Disfluencies
18. Stories we use to describe our personal worlds.
Narrative
Impersonal Response
Equality
Chronemics
19. Involve our attaching meaning to first-order things or situations.
Social Penetration Model
Second-order Realities
Self-concept
Paralanguage
20. Has two or more equally plausible meanings
Equivocal Language
Lie
Haptics
Confirming Communication
21. Describes the study of how humans use and structure time.
Cognitive Competence
Chronemics
Spontaneity
Presenting Self
22. Anything that interferes with the transmission and reception of a message.
Controlling Communication
Noise
Spontaneity
Defensiveness
23. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Spontaneity
Self-fulfilling Prophecy
Ambiguous Response
24. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Public Distance
Halo Effect
Provisionalism
25. Area that serves as an extension of our physical being.
Qualitative Interpersonal Communication
Territory
Self-Disclosure
Proxemics
26. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Significant Other
Proxemics
Impervious Response
Empathy
27. Attempt to depict all the factors that affect human interaction.
Dyad
Empathy
Empathy
Transaction Communication Model
28. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Sandwich Method
Self-fulfilling Prophecy
Negotiation
Qualitative Interpersonal Communication
29. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Face
Perceived Self
Ambiguous Response
Channel
30. Person you believe yourself to be in moments of honest self-examination.
Self-fulfilling Prophecy
Attribution
Perceived Self
Presenting Self
31. Provides a better way to check and to share your interpretations. Has three parts.
Presenting Self
Impersonal Response
Perception Checking
Neutrality
32. How a person's position in a society shapes their view of society in general and of specific individuals.
Punctuation
Spontaneity
Standpoint Theory
Kinesics
33. Fields of experience that help them make sense of others behavior.
Interpretation
Perception Checking
Cognitive Competence
Environment (Contexts)
34. Arrange it in some meaningful way in order to make sense of the world.
Haptics
Organization
Facework
Interrupting Response
35. People we use to evaluate our own characteristics.
Communication Competence
Benevolent Lie
Reference Groups
Incongruous Response
36. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Cognitive Competence
Argumentativeness
Channel
Computer-mediated Communication (CMC)
37. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Provisionalism
Stereotyping
Public Distance
Halo Effect
38. Messages expressed by nonlinguistic means.
Nonverbal Communication
Certainty
Spiral
Second-order Realities
39. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Androgynous
Impersonal Response
Defensiveness
Chronemics
40. Determination of causes and effects in a series of interactions.
Punctuation
Identity Management
Confirmation Bias
Benevolent Lie
41. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Empathy
Cognitive Competence
Disfluencies
Problem Orientation
42. First step to perception; where data we will attend to.
Computer-mediated Communication (CMC)
Superiority
Strategy
Selection
43. Definse-arousing messages in which speakers hide their ulterior motives.
Environment (Contexts)
Noise
Quantitive Interpersonal Communication
Strategy
44. When communicators aren't prepared to argue but still want to register dissatisfaction.
Personal Space
Complaining
Disagreeing Message
Noise
45. Social tone of a relationship; way people feel about each other as they carry out activities
Superiority
Nonverbal Communication
Self-Disclosure
Communication Climate
46. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Social Comparison
Nonverbal Communication
Regulators
Neutrality
47. A way to offer thoughts - feelings - and wants without judging the listener.
Ambiguous Response
Certainty
Description
Qualitative Interpersonal Communication
48. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Confirmation Bias
Superiority
Manipulators
Intimate Distance
49. Making comments totally unrelated to what the other person was just saying.
Social Penetration Model
Spontaneity
Identity Management
Irrelevant Response
50. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Paralanguage
Social Penetration Model
Incongruous Response