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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Reflected Appraisal
Standpoint Theory
Strategy
Incongruous Response
2. Someone who is positive they're right.
Social Penetration Model
Content Dimension
Certainty
Interrupting Response
3. First step to perception; where data we will attend to.
Lie
Selection
Perception Checking
Certainty
4. Tendency to seek information that conforms to an existing self-concept.
Proxemics
Provisionalism
Cognitive Conservatism
Halo Effect
5. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Organization
Reference Groups
Relational Dimension (of a message)
6. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Organization
Richness (of communication media)
Channel
Stereotyping
7. Has two or more equally plausible meanings
Social Penetration Model
Equivocal Language
Negotiation
Evaluation
8. Process of protecting our presenting self - our face
Confirmation Bias
Defensiveness
Confirming Communication
Content Dimension
9. Masculine and feminine traits.
Cognitive Conservatism
Androgynous
Disagreeing Message
Second-order Realities
10. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Intimate Distance
Chronemics
Tangential Response
11. Not being malicious; is seen as helpful
Attribution
Face
Benevolent Lie
Provisionalism
12. Ability to construct a variety of different frameworks for viewing an issue.
Significant Other
Lie
Cognitive Competence
Empathy
13. Exaggerated beliefs associated with a categorizing system.
Selection
Identity Management
Stereotyping
Tangential Response
14. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Disagreeing Message
Ambiguous Response
Emblems
Transaction Communication Model
15. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Perception Checking
Qualitative Interpersonal Communication
Interrupting Response
Neutrality
16. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Social Distance
Confirmation Bias
Problem Orientation
Impervious Response
17. Definse-arousing messages in which speakers hide their ulterior motives.
Noise
Proxemics
Strategy
Complaining
18. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Benevolent Lie
Identity Management
Disconfirming Communication
Presenting Self
19. Attempt to depict all the factors that affect human interaction.
Relational Dimension (of a message)
Cognitive Competence
Transaction Communication Model
Confirming Communication
20. The relatively stable set of perceptions you hold of yourself.
First-order Realities
Personal Space
Self-concept
Equivocal Language
21. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Facework
Transaction Communication Model
Provisionalism
Aggressiveness
22. Reciprocal pattern of climate patterns. Can be positive or negative.
Neutrality
Empathy
Spiral
Attribution
23. Study of how people communicate through bodily movements.
Face
Relational Dimension (of a message)
Kinesics
Negotiation
24. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Lie
Environment (Contexts)
Incongruous Response
Empathy
25. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Argumentativeness
Equivocal Language
Richness (of communication media)
Intimate Distance
26. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Territory
Ambiguous Response
Regulators
Paralanguage
27. Stammering and the use of 'uh' - 'um' and 'er'
Haptics
Disfluencies
Noise
Sandwich Method
28. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Confirmation Bias
Reference Groups
Paralanguage
Incongruous Response
29. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Tangential Response
Superiority
Content Dimension
Complaining
30. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Evaluation
Ambiguous Response
Computer-mediated Communication (CMC)
Content Dimension
31. Evaluating ourselves in terms of how we compare with others.
Complaining
Social Comparison
Negotiation
Face-threatening Acts
32. Anything that interferes with the transmission and reception of a message.
Self-fulfilling Prophecy
Oculesics
Noise
Reflected Appraisal
33. Provides a better way to check and to share your interpretations. Has three parts.
Self-esteem
Perception Checking
Dyad
Proxemics
34. When we judge ourselves in the most generous terms possible.
Computer-mediated Communication (CMC)
Standpoint Theory
Self-serving Bias
Certainty
35. Describes the study of how humans use and structure time.
Chronemics
Facework
Empathy
Disconfirming Communication
36. Both effective and appropriate; trying to balance the two when communicating.
Provisionalism
Sandwich Method
Communication Competence
Equality
37. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Significant Other
Feedback
Sandwich Method
38. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Intimate Distance
Self-serving Bias
Selection
39. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Social Comparison
Self-serving Bias
Disinhibition
Aggressiveness
40. When communicators aren't prepared to argue but still want to register dissatisfaction.
Certainty
Narrative
Second-order Realities
Complaining
41. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Transaction Communication Model
Provisionalism
Public Distance
Attribution
42. Person you believe yourself to be in moments of honest self-examination.
Defensiveness
Impervious Response
Interpretation
Perceived Self
43. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Qualitative Interpersonal Communication
Provisionalism
Incongruous Response
Richness (of communication media)
44. Part of self-concept that involves evaluations of self-worth.
Self-Disclosure
Self-esteem
Ambiguous Response
Richness (of communication media)
45. Process by which communicators influence each other's perceptions through communication.
Confirmation Bias
Interpretation
Richness (of communication media)
Negotiation
46. Person whose evaluations are especially influential.
Dyad
Benevolent Lie
Problem Orientation
Significant Other
47. Degrees of self-dsclosure.
Personal Distance
Transaction Communication Model
Interrupting Response
Social Penetration Model
48. Personal invisible bubble; our own area. People's personal space vary.
Equivocal Language
Personal Space
Description
Transaction Communication Model
49. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Empathy
Presenting Self
Disinhibition
Environment (Contexts)
50. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Lie
Equivocal Language
Facework
Relational Dimension (of a message)