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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability to construct a variety of different frameworks for viewing an issue.






2. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






3. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






4. Person you believe yourself to be in moments of honest self-examination.






5. Process by which communicators influence each other's perceptions through communication.






6. Occurs when one person begins to speak before the other is through making a point.






7. Attempt to depict all the factors that affect human interaction.






8. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






9. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






10. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






11. When communicators aren't prepared to argue but still want to register dissatisfaction.






12. Study of how the eyes can communicate.






13. Area that serves as an extension of our physical being.






14. Part of self-concept that involves evaluations of self-worth.






15. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






16. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






17. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






18. Process of protecting our presenting self - our face






19. Both effective and appropriate; trying to balance the two when communicating.






20. Two-person interacting






21. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






22. Masculine and feminine traits.






23. Arrange it in some meaningful way in order to make sense of the world.






24. First step to perception; where data we will attend to.






25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






26. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






27. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






28. Reciprocal pattern of climate patterns. Can be positive or negative.






29. Has two or more equally plausible meanings






30. Definse-arousing messages in which speakers hide their ulterior motives.






31. Public image; the way we want to appear to others.






32. Process of attaching meaning to behavior.






33. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






34. Involve our attaching meaning to first-order things or situations.






35. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






36. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






37. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






38. Personal invisible bubble; our own area. People's personal space vary.






39. Communication strategies people use to influence how others view them.






40. Degrees of self-dsclosure.






41. Any interaction between more than two people.






42. Describes the abundance of nonverbal cues that add clarity to a verbal message.






43. Determination of causes and effects in a series of interactions.






44. Fields of experience that help them make sense of others behavior.






45. Physically observable qualities of a thing or situation.






46. Not being malicious; is seen as helpful






47. Plays a role in virtually every interpersonal act.






48. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






49. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






50. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm