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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

2. Exaggerated beliefs associated with a categorizing system.

3. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

4. Contrasts with Neutrality. Helps rid communication of the quality of indifference.

5. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

6. Definse-arousing messages in which speakers hide their ulterior motives.

7. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

8. Both effective and appropriate; trying to balance the two when communicating.

9. Process of protecting our presenting self - our face

10. Study of how people communicate through bodily movements.

11. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.

12. Deliberate attempt to hide or misrepresent the truth.

13. When we judge ourselves in the most generous terms possible.

14. Describes the abundance of nonverbal cues that add clarity to a verbal message.

15. A way to offer thoughts - feelings - and wants without judging the listener.

16. Area that serves as an extension of our physical being.

17. Describes the study of how humans use and structure time.

18. Person you believe yourself to be in moments of honest self-examination.

19. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no

20. Fields of experience that help them make sense of others behavior.

21. Process by which communicators influence each other's perceptions through communication.

22. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'

23. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

24. Stories we use to describe our personal worlds.

25. Ability to re-create another person's perspective - to experience the world from his/her point of view -

26. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

27. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

28. Not being malicious; is seen as helpful

29. When communicators aren't prepared to argue but still want to register dissatisfaction.

30. Plays a role in virtually every interpersonal act.

31. The relatively stable set of perceptions you hold of yourself.

32. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

33. Study of how the eyes can communicate.

34. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

35. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

36. First type of defense-arousing message; judges other person usually in a negative way

37. Determination of causes and effects in a series of interactions.

38. Messages that we perceive as challenging the image we want to project

39. Occurs when one person begins to speak before the other is through making a point.

40. Involve our attaching meaning to first-order things or situations.

41. Messages expressed by nonlinguistic means.

42. Physically observable qualities of a thing or situation.

43. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.

44. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.

45. Distinguishes the study of touching.

46. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.

47. Contrasts with strategy. Being honest with others rather than manipulating them.

48. Degrees of self-dsclosure.

49. Tendency to seek information that conforms to an existing self-concept.

50. Evaluating ourselves in terms of how we compare with others.