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Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability to construct a variety of different frameworks for viewing an issue.
Spiral
Halo Effect
Significant Other
Cognitive Competence
2. Determination of causes and effects in a series of interactions.
Social Distance
Punctuation
Second-order Realities
Dyad
3. Definse-arousing messages in which speakers hide their ulterior motives.
Presenting Self
Punctuation
Strategy
Provisionalism
4. Has two or more equally plausible meanings
Feedback
Strategy
Self-serving Bias
Equivocal Language
5. Area that serves as an extension of our physical being.
Territory
Personal Space
Empathy
Computer-mediated Communication (CMC)
6. Person you believe yourself to be in moments of honest self-examination.
Neutrality
Irrelevant Response
Spiral
Perceived Self
7. Involve our attaching meaning to first-order things or situations.
Content Dimension
Second-order Realities
Irrelevant Response
Transaction Communication Model
8. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Presenting Self
Intimate Distance
Nonverbal Communication
Proxemics
9. Image you want to present to the world
Communication Competence
Presenting Self
Face
Spontaneity
10. How a person's position in a society shapes their view of society in general and of specific individuals.
Qualitative Interpersonal Communication
Standpoint Theory
Content Dimension
Reflected Appraisal
11. Person whose evaluations are especially influential.
Perception Checking
Significant Other
Defensiveness
Social Distance
12. Expresses how you feel about the other person.
Social Comparison
Relational Dimension (of a message)
Aggressiveness
Attribution
13. When communicators aren't prepared to argue but still want to register dissatisfaction.
Controlling Communication
Superiority
Complaining
Neutrality
14. Study of how communication is affected by the use - organization - and perception of space and distance.
Chronemics
Reference Groups
Interpretation
Proxemics
15. Both effective and appropriate; trying to balance the two when communicating.
Public Distance
Disagreeing Message
Disconfirming Communication
Communication Competence
16. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Provisionalism
Self-fulfilling Prophecy
Confirmation Bias
17. Not being malicious; is seen as helpful
Provisionalism
Reflected Appraisal
Nonverbal Communication
Benevolent Lie
18. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Environment (Contexts)
Intimate Distance
Incongruous Response
19. Messages that convey valuing - E.g. 'you exist' 'you're important'
Reflected Appraisal
Description
Confirming Communication
Personal Distance
20. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Negotiation
Ambiguous Response
Self-serving Bias
21. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Emblems
Spontaneity
Regulators
Face
22. Messages that we perceive as challenging the image we want to project
Territory
Content Dimension
Face-threatening Acts
Communication Climate
23. Stories we use to describe our personal worlds.
Narrative
Channel
Qualitative Interpersonal Communication
Regulators
24. Evaluating ourselves in terms of how we compare with others.
Problem Orientation
Chronemics
Social Comparison
Standpoint Theory
25. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Strategy
Irrelevant Response
Perceived Self
Argumentativeness
26. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Second-order Realities
Benevolent Lie
Equivocal Language
27. Tendency to seek information that conforms to an existing self-concept.
Equality
Aggressiveness
Cognitive Conservatism
Intimate Distance
28. Distinguishes the study of touching.
Haptics
Superiority
Argumentativeness
Nonverbal Communication
29. Communication strategies people use to influence how others view them.
Equality
Identity Management
Computer-mediated Communication (CMC)
Halo Effect
30. Someone who is positive they're right.
Presenting Self
Content Dimension
Certainty
Social Penetration Model
31. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Computer-mediated Communication (CMC)
Feedback
Empathy
32. Plays a role in virtually every interpersonal act.
Richness (of communication media)
Spiral
Interpretation
Cognitive Conservatism
33. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Paralanguage
Complaining
Content Dimension
Controlling Communication
34. Degrees of self-dsclosure.
Empathy
Equality
Disinhibition
Social Penetration Model
35. The relatively stable set of perceptions you hold of yourself.
Self-concept
Defensiveness
Disinhibition
Territory
36. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Sandwich Method
Defensiveness
Cognitive Competence
37. Making comments totally unrelated to what the other person was just saying.
Stereotyping
Second-order Realities
Irrelevant Response
Proxemics
38. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Emblems
Disagreeing Message
Self-esteem
Proxemics
39. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Benevolent Lie
Disconfirming Communication
Disinhibition
Neutrality
40. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Quantitive Interpersonal Communication
Attribution
Reflected Appraisal
Equality
41. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Punctuation
Ambiguous Response
Self-Disclosure
Confirmation Bias
42. Physically observable qualities of a thing or situation.
First-order Realities
Ambiguous Response
Channel
Aggressiveness
43. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Proxemics
Defensiveness
Controlling Communication
Public Distance
44. Reciprocal pattern of climate patterns. Can be positive or negative.
Relational Dimension (of a message)
Spiral
Self-fulfilling Prophecy
Complaining
45. Contrasts with strategy. Being honest with others rather than manipulating them.
Paralanguage
Face
Spontaneity
Strategy
46. A mirroring of the judgements of those around him or her.
Benevolent Lie
Description
Reflected Appraisal
Transaction Communication Model
47. Public image; the way we want to appear to others.
Feedback
Interrupting Response
Self-serving Bias
Presenting Self
48. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Androgynous
Controlling Communication
Social Penetration Model
49. Fields of experience that help them make sense of others behavior.
Impervious Response
Social Penetration Model
Complaining
Environment (Contexts)
50. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Environment (Contexts)
Neutrality
Disconfirming Communication
Relational Dimension (of a message)
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