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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Face
Tangential Response
Ambiguous Response
Strategy
2. Social tone of a relationship; way people feel about each other as they carry out activities
Self-concept
Personal Distance
Communication Climate
Selection
3. People we use to evaluate our own characteristics.
Spontaneity
Standpoint Theory
Sandwich Method
Reference Groups
4. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Richness (of communication media)
Second-order Realities
Channel
5. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Second-order Realities
Relational Dimension (of a message)
Paralanguage
Richness (of communication media)
6. Reciprocal pattern of climate patterns. Can be positive or negative.
Empathy
Spiral
Disagreeing Message
Stereotyping
7. Definse-arousing messages in which speakers hide their ulterior motives.
Dyad
Strategy
Identity Management
Empathy
8. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Equivocal Language
Impersonal Response
Kinesics
Computer-mediated Communication (CMC)
9. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Personal Distance
Provisionalism
Spontaneity
10. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Communication Competence
Emblems
Social Distance
Presenting Self
11. Any interaction between more than two people.
Quantitive Interpersonal Communication
Provisionalism
Narrative
Presenting Self
12. Arrange it in some meaningful way in order to make sense of the world.
Cognitive Competence
Organization
Communication Climate
Superiority
13. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Relational Dimension (of a message)
Narrative
First-order Realities
14. Communication strategies people use to influence how others view them.
Identity Management
Public Distance
Quantitive Interpersonal Communication
Content Dimension
15. Messages that convey valuing - E.g. 'you exist' 'you're important'
Interpretation
Channel
Self-esteem
Confirming Communication
16. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Content Dimension
Strategy
Complaining
17. Ability to construct a variety of different frameworks for viewing an issue.
Sandwich Method
Cognitive Competence
Lie
Equivocal Language
18. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Confirming Communication
Disfluencies
Emblems
Stereotyping
19. Deliberate attempt to hide or misrepresent the truth.
Narrative
Face
Lie
Relational Dimension (of a message)
20. Describes the study of how humans use and structure time.
Chronemics
Superiority
Presenting Self
Empathy
21. Not being malicious; is seen as helpful
Benevolent Lie
Qualitative Interpersonal Communication
Provisionalism
Superiority
22. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Impersonal Response
Cognitive Conservatism
Qualitative Interpersonal Communication
Disfluencies
23. Verbal or nonverbal; Indicates a response to the previous passage/message.
Perceived Self
Feedback
Communication Climate
Self-esteem
24. Provides a better way to check and to share your interpretations. Has three parts.
Face-threatening Acts
Self-esteem
Perception Checking
Presenting Self
25. Masculine and feminine traits.
Confirming Communication
Androgynous
Empathy
Punctuation
26. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Disagreeing Message
Proxemics
Self-fulfilling Prophecy
Qualitative Interpersonal Communication
27. Process by which communicators influence each other's perceptions through communication.
Nonverbal Communication
Communication Competence
Relational Dimension (of a message)
Negotiation
28. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Paralanguage
Interpretation
Territory
Tangential Response
29. Both effective and appropriate; trying to balance the two when communicating.
Haptics
Communication Competence
Disinhibition
Self-serving Bias
30. Study of how the eyes can communicate.
Provisionalism
Incongruous Response
Oculesics
Quantitive Interpersonal Communication
31. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Stereotyping
Personal Distance
Disinhibition
Certainty
32. Personal invisible bubble; our own area. People's personal space vary.
Certainty
Punctuation
Controlling Communication
Personal Space
33. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Cognitive Competence
Territory
Disconfirming Communication
34. Stories we use to describe our personal worlds.
Androgynous
Presenting Self
Narrative
Face
35. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Face
Neutrality
Stereotyping
Communication Climate
36. A way to offer thoughts - feelings - and wants without judging the listener.
Self-serving Bias
Punctuation
Description
Quantitive Interpersonal Communication
37. Study of how communication is affected by the use - organization - and perception of space and distance.
Dyad
Proxemics
Interpretation
Cognitive Conservatism
38. Someone who is positive they're right.
Presenting Self
Certainty
Public Distance
Controlling Communication
39. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Nonverbal Communication
Self-concept
Emblems
Regulators
40. Person you believe yourself to be in moments of honest self-examination.
Disconfirming Communication
Empathy
Impervious Response
Perceived Self
41. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Manipulators
Equality
Personal Distance
Provisionalism
42. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Certainty
First-order Realities
Halo Effect
43. Has two or more equally plausible meanings
Equivocal Language
Empathy
Self- monitoring
Confirming Communication
44. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Cognitive Conservatism
Presenting Self
Confirmation Bias
Self-concept
45. Study of how people communicate through bodily movements.
Ambiguous Response
Aggressiveness
Self-Disclosure
Kinesics
46. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Confirmation Bias
Quantitive Interpersonal Communication
Strategy
Paralanguage
47. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Provisionalism
Superiority
Strategy
Intimate Distance
48. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Disagreeing Message
Irrelevant Response
Neutrality
Impersonal Response
49. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Qualitative Interpersonal Communication
Empathy
Haptics
Channel
50. Part of self-concept that involves evaluations of self-worth.
Interrupting Response
Strategy
Self-esteem
Interpretation
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