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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Reference Groups
Self-concept
Facework
Interpretation
2. Stammering and the use of 'uh' - 'um' and 'er'
Cognitive Conservatism
Disfluencies
Reference Groups
Problem Orientation
3. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Self-fulfilling Prophecy
Defensiveness
First-order Realities
4. Study of how communication is affected by the use - organization - and perception of space and distance.
Perceived Self
Neutrality
Proxemics
Social Distance
5. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Face
Lie
Negotiation
6. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Nonverbal Communication
Description
Channel
Facework
7. Person whose evaluations are especially influential.
Significant Other
Environment (Contexts)
Disinhibition
Reflected Appraisal
8. People we use to evaluate our own characteristics.
Self-serving Bias
First-order Realities
Social Penetration Model
Reference Groups
9. Arrange it in some meaningful way in order to make sense of the world.
Organization
Territory
Certainty
Argumentativeness
10. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Confirming Communication
Intimate Distance
Communication Climate
Empathy
11. Not being malicious; is seen as helpful
Proxemics
Identity Management
Irrelevant Response
Benevolent Lie
12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Transaction Communication Model
Ambiguous Response
Spiral
Impervious Response
13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Social Comparison
Argumentativeness
Second-order Realities
Emblems
14. Describes the study of how humans use and structure time.
Feedback
Social Penetration Model
Chronemics
Attribution
15. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Problem Orientation
Punctuation
Incongruous Response
16. Study of how the eyes can communicate.
Nonverbal Communication
Equivocal Language
Oculesics
Certainty
17. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Second-order Realities
Disconfirming Communication
Complaining
Confirming Communication
18. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Chronemics
Oculesics
Superiority
Manipulators
19. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Self-serving Bias
Self-esteem
Disagreeing Message
Self-concept
20. Someone who is positive they're right.
Certainty
Description
Perceived Self
Emblems
21. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Androgynous
Channel
Controlling Communication
Defensiveness
22. First step to perception; where data we will attend to.
Selection
Second-order Realities
Equality
Benevolent Lie
23. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Equivocal Language
Impersonal Response
Disfluencies
Haptics
24. Study of how people communicate through bodily movements.
Self-concept
Impervious Response
Kinesics
Communication Competence
25. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Kinesics
Incongruous Response
Social Distance
Description
26. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Emblems
Controlling Communication
Significant Other
Halo Effect
27. Process by which communicators influence each other's perceptions through communication.
Emblems
Strategy
Content Dimension
Negotiation
28. Image you want to present to the world
Disfluencies
Face
Perception Checking
Face-threatening Acts
29. Messages expressed by nonlinguistic means.
Attribution
Certainty
Empathy
Nonverbal Communication
30. Plays a role in virtually every interpersonal act.
Androgynous
Interpretation
Identity Management
Impervious Response
31. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Selection
Spiral
Disconfirming Communication
32. Exaggerated beliefs associated with a categorizing system.
Feedback
Stereotyping
Social Distance
Androgynous
33. When we judge ourselves in the most generous terms possible.
Empathy
Self-serving Bias
Content Dimension
Disconfirming Communication
34. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Problem Orientation
Self- monitoring
Presenting Self
35. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Interpretation
Emblems
Irrelevant Response
Manipulators
36. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Paralanguage
Personal Distance
Relational Dimension (of a message)
Dyad
37. Person you believe yourself to be in moments of honest self-examination.
Social Penetration Model
Self-fulfilling Prophecy
Attribution
Perceived Self
38. Attempt to depict all the factors that affect human interaction.
Androgynous
Richness (of communication media)
Dyad
Transaction Communication Model
39. Stories we use to describe our personal worlds.
Dyad
Public Distance
Narrative
First-order Realities
40. Social tone of a relationship; way people feel about each other as they carry out activities
Qualitative Interpersonal Communication
Social Penetration Model
Communication Climate
Presenting Self
41. Process of attaching meaning to behavior.
Oculesics
Personal Space
Provisionalism
Attribution
42. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Self- monitoring
Equality
Proxemics
Argumentativeness
43. Messages that we perceive as challenging the image we want to project
Richness (of communication media)
Feedback
Face-threatening Acts
Androgynous
44. Personal invisible bubble; our own area. People's personal space vary.
Controlling Communication
Personal Space
Confirming Communication
Empathy
45. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Disinhibition
Problem Orientation
Reflected Appraisal
Stereotyping
46. Part of self-concept that involves evaluations of self-worth.
Second-order Realities
Presenting Self
Intimate Distance
Self-esteem
47. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Spontaneity
Content Dimension
Provisionalism
Channel
48. Expresses how you feel about the other person.
Relational Dimension (of a message)
Equivocal Language
Channel
Intimate Distance
49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Equivocal Language
Aggressiveness
Intimate Distance
Equality
50. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Regulators
Self-fulfilling Prophecy
Negotiation
Empathy