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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person you believe yourself to be in moments of honest self-examination.
Disfluencies
Chronemics
Facework
Perceived Self
2. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Confirming Communication
Disconfirming Communication
Richness (of communication media)
Identity Management
3. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Haptics
Qualitative Interpersonal Communication
Significant Other
4. Definse-arousing messages in which speakers hide their ulterior motives.
Narrative
Strategy
Qualitative Interpersonal Communication
Presenting Self
5. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Attribution
Empathy
Communication Competence
6. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-esteem
Self-fulfilling Prophecy
Equivocal Language
Strategy
7. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Confirming Communication
Equality
Presenting Self
Tangential Response
8. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Personal Space
Presenting Self
Benevolent Lie
Computer-mediated Communication (CMC)
9. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Confirming Communication
Manipulators
Halo Effect
10. Any interaction between more than two people.
Defensiveness
Description
Disfluencies
Quantitive Interpersonal Communication
11. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Paralanguage
Noise
Controlling Communication
Tangential Response
12. The relatively stable set of perceptions you hold of yourself.
Self-concept
Ambiguous Response
Interrupting Response
Cognitive Competence
13. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Personal Space
Organization
Confirming Communication
14. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Second-order Realities
Significant Other
Impervious Response
Tangential Response
15. Has two or more equally plausible meanings
Computer-mediated Communication (CMC)
Equivocal Language
Richness (of communication media)
Paralanguage
16. Messages expressed by nonlinguistic means.
Sandwich Method
Disfluencies
Controlling Communication
Nonverbal Communication
17. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Spiral
Lie
Organization
18. Plays a role in virtually every interpersonal act.
Interpretation
Face
Sandwich Method
Reference Groups
19. How a person's position in a society shapes their view of society in general and of specific individuals.
Second-order Realities
Standpoint Theory
Territory
Face-threatening Acts
20. Someone who is positive they're right.
Territory
Certainty
Dyad
Provisionalism
21. Verbal or nonverbal; Indicates a response to the previous passage/message.
Incongruous Response
Intimate Distance
Attribution
Feedback
22. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Impersonal Response
Cognitive Competence
Provisionalism
23. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Ambiguous Response
Presenting Self
Manipulators
Haptics
24. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Manipulators
Self-Disclosure
Controlling Communication
Channel
25. First type of defense-arousing message; judges other person usually in a negative way
Channel
Personal Distance
Evaluation
Reflected Appraisal
26. Two-person interacting
Communication Competence
Relational Dimension (of a message)
Dyad
Nonverbal Communication
27. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Social Penetration Model
Nonverbal Communication
Confirmation Bias
Social Distance
28. Messages that convey valuing - E.g. 'you exist' 'you're important'
Qualitative Interpersonal Communication
Punctuation
Confirming Communication
Aggressiveness
29. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Equality
Self-fulfilling Prophecy
Aggressiveness
Selection
30. Physically observable qualities of a thing or situation.
First-order Realities
Transaction Communication Model
Cognitive Conservatism
Argumentativeness
31. Study of how the eyes can communicate.
Oculesics
Organization
Haptics
Self- monitoring
32. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Environment (Contexts)
Certainty
Complaining
Sandwich Method
33. Deliberate attempt to hide or misrepresent the truth.
Androgynous
Lie
Spiral
Impersonal Response
34. Distinguishes the study of touching.
Haptics
Equality
Perception Checking
Halo Effect
35. Degrees of self-dsclosure.
Perception Checking
Disagreeing Message
Social Penetration Model
Narrative
36. First step to perception; where data we will attend to.
Selection
Kinesics
Presenting Self
Empathy
37. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Personal Space
Disconfirming Communication
Public Distance
38. Image you want to present to the world
Environment (Contexts)
Feedback
Face
Face-threatening Acts
39. Stories we use to describe our personal worlds.
Public Distance
Defensiveness
First-order Realities
Narrative
40. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Computer-mediated Communication (CMC)
Benevolent Lie
Self- monitoring
41. Describes the study of how humans use and structure time.
Sandwich Method
Chronemics
Personal Distance
Identity Management
42. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Aggressiveness
Content Dimension
Superiority
Confirming Communication
43. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Channel
Intimate Distance
Proxemics
Self- monitoring
44. A mirroring of the judgements of those around him or her.
Self-fulfilling Prophecy
Reflected Appraisal
Negotiation
Self-esteem
45. Public image; the way we want to appear to others.
Presenting Self
Cognitive Competence
Stereotyping
Reference Groups
46. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirming Communication
Second-order Realities
Confirmation Bias
Spontaneity
47. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Self-serving Bias
Channel
Noise
Disfluencies
48. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Identity Management
Argumentativeness
Evaluation
Ambiguous Response
49. Contrasts with strategy. Being honest with others rather than manipulating them.
Computer-mediated Communication (CMC)
Spontaneity
Cognitive Competence
Disconfirming Communication
50. Anything that interferes with the transmission and reception of a message.
Empathy
Neutrality
Noise
Punctuation