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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages that convey valuing - E.g. 'you exist' 'you're important'
Presenting Self
Self-serving Bias
Confirming Communication
Communication Competence
2. Area that serves as an extension of our physical being.
Self-concept
Personal Space
Neutrality
Territory
3. How a person's position in a society shapes their view of society in general and of specific individuals.
Oculesics
Impervious Response
Standpoint Theory
Spiral
4. Provides a better way to check and to share your interpretations. Has three parts.
Benevolent Lie
Perception Checking
Evaluation
Quantitive Interpersonal Communication
5. Has two or more equally plausible meanings
Transaction Communication Model
Equivocal Language
Facework
Cognitive Conservatism
6. Person you believe yourself to be in moments of honest self-examination.
Defensiveness
Self-serving Bias
Perceived Self
Environment (Contexts)
7. Process by which communicators influence each other's perceptions through communication.
Negotiation
Cognitive Competence
Disconfirming Communication
Equivocal Language
8. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Organization
Tangential Response
Richness (of communication media)
Negotiation
9. The relatively stable set of perceptions you hold of yourself.
Spiral
Self-concept
Strategy
Irrelevant Response
10. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Self-fulfilling Prophecy
Public Distance
Social Distance
Superiority
11. Two-person interacting
Tangential Response
Environment (Contexts)
Oculesics
Dyad
12. Messages expressed by nonlinguistic means.
Nonverbal Communication
Second-order Realities
Paralanguage
Tangential Response
13. Part of self-concept that involves evaluations of self-worth.
Selection
Impervious Response
Spiral
Self-esteem
14. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Intimate Distance
Aggressiveness
Disinhibition
Halo Effect
15. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Significant Other
Facework
Empathy
Presenting Self
16. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Personal Space
Provisionalism
Certainty
Social Comparison
17. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Impervious Response
Feedback
Transaction Communication Model
18. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Kinesics
Richness (of communication media)
Environment (Contexts)
19. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Superiority
Disconfirming Communication
Significant Other
20. Definse-arousing messages in which speakers hide their ulterior motives.
Public Distance
Perception Checking
Relational Dimension (of a message)
Strategy
21. Social tone of a relationship; way people feel about each other as they carry out activities
Argumentativeness
Communication Climate
Provisionalism
Self-concept
22. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Significant Other
Neutrality
Haptics
Halo Effect
23. Making comments totally unrelated to what the other person was just saying.
Interrupting Response
Kinesics
Dyad
Irrelevant Response
24. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Standpoint Theory
Impervious Response
Disagreeing Message
Organization
25. Masculine and feminine traits.
Tangential Response
Benevolent Lie
Relational Dimension (of a message)
Androgynous
26. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Presenting Self
Androgynous
Problem Orientation
Paralanguage
27. Deliberate attempt to hide or misrepresent the truth.
Equivocal Language
Impervious Response
Significant Other
Lie
28. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Territory
Strategy
Oculesics
29. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Social Comparison
Dyad
Disfluencies
30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Proxemics
Argumentativeness
Cognitive Competence
Dyad
31. First type of defense-arousing message; judges other person usually in a negative way
Selection
Narrative
Evaluation
Perceived Self
32. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Self-serving Bias
Channel
Oculesics
Environment (Contexts)
33. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Organization
Qualitative Interpersonal Communication
Manipulators
Provisionalism
34. Person whose evaluations are especially influential.
Significant Other
Confirmation Bias
Androgynous
Cognitive Competence
35. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Aggressiveness
Equality
Paralanguage
Organization
36. Arrange it in some meaningful way in order to make sense of the world.
Organization
Lie
Communication Competence
Selection
37. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Narrative
Social Distance
Relational Dimension (of a message)
38. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Incongruous Response
Personal Space
Second-order Realities
39. Both effective and appropriate; trying to balance the two when communicating.
Manipulators
Perception Checking
Incongruous Response
Communication Competence
40. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Face
Personal Distance
Negotiation
Empathy
41. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Defensiveness
Second-order Realities
Empathy
Richness (of communication media)
42. Not being malicious; is seen as helpful
Sandwich Method
Standpoint Theory
Regulators
Benevolent Lie
43. Fields of experience that help them make sense of others behavior.
Relational Dimension (of a message)
Manipulators
Self-esteem
Environment (Contexts)
44. Study of how communication is affected by the use - organization - and perception of space and distance.
Richness (of communication media)
Confirming Communication
Second-order Realities
Proxemics
45. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Presenting Self
First-order Realities
Feedback
46. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Superiority
Cognitive Competence
Haptics
47. Involve our attaching meaning to first-order things or situations.
Disagreeing Message
Standpoint Theory
Second-order Realities
Impersonal Response
48. Attempt to depict all the factors that affect human interaction.
Social Distance
Transaction Communication Model
Regulators
Complaining
49. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Self-Disclosure
Content Dimension
Self-esteem
Spontaneity
50. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Self-serving Bias
First-order Realities
Second-order Realities
Emblems