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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages that convey valuing - E.g. 'you exist' 'you're important'






2. Study of how people communicate through bodily movements.






3. Process of protecting our presenting self - our face






4. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






5. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






6. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






7. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






8. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






9. Study of how the eyes can communicate.






10. Expresses how you feel about the other person.






11. Any interaction between more than two people.






12. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






13. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






14. Describes the abundance of nonverbal cues that add clarity to a verbal message.






15. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






16. Ability to re-create another person's perspective - to experience the world from his/her point of view -






17. Exaggerated beliefs associated with a categorizing system.






18. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






19. A way to offer thoughts - feelings - and wants without judging the listener.






20. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






21. Evaluating ourselves in terms of how we compare with others.






22. Study of how communication is affected by the use - organization - and perception of space and distance.






23. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






24. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






26. Two-person interacting






27. Tendency to seek information that conforms to an existing self-concept.






28. Occurs when one person begins to speak before the other is through making a point.






29. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






32. Not being malicious; is seen as helpful






33. Contrasts with strategy. Being honest with others rather than manipulating them.






34. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






35. Degrees of self-dsclosure.






36. Process by which communicators influence each other's perceptions through communication.






37. Verbal or nonverbal; Indicates a response to the previous passage/message.






38. Definse-arousing messages in which speakers hide their ulterior motives.






39. A mirroring of the judgements of those around him or her.






40. Messages that we perceive as challenging the image we want to project






41. First step to perception; where data we will attend to.






42. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






43. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






44. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






46. Image you want to present to the world






47. When communicators aren't prepared to argue but still want to register dissatisfaction.






48. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






49. Reciprocal pattern of climate patterns. Can be positive or negative.






50. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






Can you answer 50 questions in 15 minutes?



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