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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.






2. Fields of experience that help them make sense of others behavior.






3. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






4. Messages that convey valuing - E.g. 'you exist' 'you're important'






5. Public image; the way we want to appear to others.






6. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






7. Both effective and appropriate; trying to balance the two when communicating.






8. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






9. Stories we use to describe our personal worlds.






10. Ability to construct a variety of different frameworks for viewing an issue.






11. Study of how the eyes can communicate.






12. Messages expressed by nonlinguistic means.






13. Two-person interacting






14. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






15. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






16. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






17. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






18. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






19. First type of defense-arousing message; judges other person usually in a negative way






20. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






21. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






22. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






23. Describes the study of how humans use and structure time.






24. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






25. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






26. Arrange it in some meaningful way in order to make sense of the world.






27. Stammering and the use of 'uh' - 'um' and 'er'






28. Exaggerated beliefs associated with a categorizing system.






29. Masculine and feminine traits.






30. The relatively stable set of perceptions you hold of yourself.






31. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






32. Has two or more equally plausible meanings






33. Making comments totally unrelated to what the other person was just saying.






34. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






35. A mirroring of the judgements of those around him or her.






36. Describes the abundance of nonverbal cues that add clarity to a verbal message.






37. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






38. Communication strategies people use to influence how others view them.






39. Degrees of self-dsclosure.






40. Study of how people communicate through bodily movements.






41. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






42. Physically observable qualities of a thing or situation.






43. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






44. Deliberate attempt to hide or misrepresent the truth.






45. Plays a role in virtually every interpersonal act.






46. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






47. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






48. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






49. People we use to evaluate our own characteristics.






50. Process by which communicators influence each other's perceptions through communication.