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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person you believe yourself to be in moments of honest self-examination.
Haptics
Interrupting Response
Lie
Perceived Self
2. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Cognitive Competence
Selection
Sandwich Method
First-order Realities
3. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Superiority
Qualitative Interpersonal Communication
Disconfirming Communication
Complaining
4. Social tone of a relationship; way people feel about each other as they carry out activities
Environment (Contexts)
Public Distance
Self- monitoring
Communication Climate
5. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Reflected Appraisal
Self-fulfilling Prophecy
Paralanguage
Provisionalism
6. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Territory
Regulators
Intimate Distance
Neutrality
7. Image you want to present to the world
Face
Social Comparison
Reference Groups
Impervious Response
8. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Public Distance
Disinhibition
Computer-mediated Communication (CMC)
Nonverbal Communication
9. Process of attaching meaning to behavior.
Equality
Self-fulfilling Prophecy
Feedback
Attribution
10. People we use to evaluate our own characteristics.
Cognitive Competence
Reference Groups
Computer-mediated Communication (CMC)
Self-Disclosure
11. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Description
Spiral
Self-Disclosure
Lie
12. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Organization
Empathy
Communication Climate
13. The relatively stable set of perceptions you hold of yourself.
Presenting Self
Facework
Self-concept
Face
14. How a person's position in a society shapes their view of society in general and of specific individuals.
Negotiation
Standpoint Theory
Self-serving Bias
Spiral
15. Stories we use to describe our personal worlds.
Narrative
Certainty
Computer-mediated Communication (CMC)
Dyad
16. Involve our attaching meaning to first-order things or situations.
Ambiguous Response
Second-order Realities
Stereotyping
Cognitive Conservatism
17. Anything that interferes with the transmission and reception of a message.
Noise
Spontaneity
Equivocal Language
Computer-mediated Communication (CMC)
18. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Confirmation Bias
Tangential Response
Impersonal Response
Perceived Self
19. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Self- monitoring
Oculesics
Empathy
Standpoint Theory
20. Public image; the way we want to appear to others.
Second-order Realities
Interrupting Response
Aggressiveness
Presenting Self
21. Part of self-concept that involves evaluations of self-worth.
Self-esteem
Kinesics
Disconfirming Communication
Defensiveness
22. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Interpretation
Perceived Self
Certainty
23. Has two or more equally plausible meanings
Standpoint Theory
Richness (of communication media)
Nonverbal Communication
Equivocal Language
24. Making comments totally unrelated to what the other person was just saying.
Cognitive Conservatism
Transaction Communication Model
Defensiveness
Irrelevant Response
25. First step to perception; where data we will attend to.
Selection
Face-threatening Acts
Empathy
Self-Disclosure
26. Distinguishes the study of touching.
Communication Competence
Certainty
Haptics
Personal Distance
27. A mirroring of the judgements of those around him or her.
Personal Distance
Reflected Appraisal
Halo Effect
Superiority
28. Area that serves as an extension of our physical being.
Social Penetration Model
Communication Competence
Complaining
Territory
29. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Second-order Realities
Regulators
Self-serving Bias
Social Distance
30. Masculine and feminine traits.
Cognitive Competence
Androgynous
Problem Orientation
Presenting Self
31. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Haptics
Emblems
Reflected Appraisal
Argumentativeness
32. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Noise
Communication Climate
Computer-mediated Communication (CMC)
Incongruous Response
33. Messages expressed by nonlinguistic means.
Presenting Self
Reference Groups
Self-fulfilling Prophecy
Nonverbal Communication
34. Definse-arousing messages in which speakers hide their ulterior motives.
Presenting Self
Strategy
Evaluation
Controlling Communication
35. Stammering and the use of 'uh' - 'um' and 'er'
Defensiveness
Territory
Interrupting Response
Disfluencies
36. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Proxemics
Kinesics
Empathy
Standpoint Theory
37. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Feedback
Attribution
Impervious Response
Self-Disclosure
38. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Cognitive Competence
Reference Groups
Presenting Self
Incongruous Response
39. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Computer-mediated Communication (CMC)
Tangential Response
Interpretation
40. Process of protecting our presenting self - our face
Interpretation
Defensiveness
Perception Checking
Spiral
41. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Personal Distance
Chronemics
Regulators
Reference Groups
42. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Disinhibition
Narrative
Spiral
43. Plays a role in virtually every interpersonal act.
Punctuation
Interpretation
Dyad
Self-concept
44. Contrasts with strategy. Being honest with others rather than manipulating them.
Significant Other
Strategy
Spontaneity
Standpoint Theory
45. Process by which communicators influence each other's perceptions through communication.
Reference Groups
Negotiation
Nonverbal Communication
Aggressiveness
46. Physically observable qualities of a thing or situation.
Public Distance
Self-fulfilling Prophecy
Transaction Communication Model
First-order Realities
47. Person whose evaluations are especially influential.
Significant Other
Face
Face-threatening Acts
Sandwich Method
48. Evaluating ourselves in terms of how we compare with others.
Social Comparison
Superiority
Equivocal Language
Environment (Contexts)
49. When we judge ourselves in the most generous terms possible.
Presenting Self
Provisionalism
Impersonal Response
Self-serving Bias
50. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Evaluation
Provisionalism
Cognitive Conservatism
Face