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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






2. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






3. Expresses how you feel about the other person.






4. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






5. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






6. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






7. Messages expressed by nonlinguistic means.






8. A mirroring of the judgements of those around him or her.






9. Distinguishes the study of touching.






10. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






11. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






12. Definse-arousing messages in which speakers hide their ulterior motives.






13. Stories we use to describe our personal worlds.






14. When we judge ourselves in the most generous terms possible.






15. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






16. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






17. Masculine and feminine traits.






18. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






19. First step to perception; where data we will attend to.






20. Deliberate attempt to hide or misrepresent the truth.






21. Fields of experience that help them make sense of others behavior.






22. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






23. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






24. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






25. Ability to construct a variety of different frameworks for viewing an issue.






26. Attempt to depict all the factors that affect human interaction.






27. Image you want to present to the world






28. Any interaction between more than two people.






29. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






30. Someone who is positive they're right.






31. Occurs when one person begins to speak before the other is through making a point.






32. Tendency to seek information that conforms to an existing self-concept.






33. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






34. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






35. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






36. How a person's position in a society shapes their view of society in general and of specific individuals.






37. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






38. Verbal or nonverbal; Indicates a response to the previous passage/message.






39. A way to offer thoughts - feelings - and wants without judging the listener.






40. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






41. Contrasts with strategy. Being honest with others rather than manipulating them.






42. Describes the study of how humans use and structure time.






43. Determination of causes and effects in a series of interactions.






44. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






45. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






46. People we use to evaluate our own characteristics.






47. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






48. Both effective and appropriate; trying to balance the two when communicating.






49. Social tone of a relationship; way people feel about each other as they carry out activities






50. Making comments totally unrelated to what the other person was just saying.