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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stories we use to describe our personal worlds.
Personal Space
Impersonal Response
Narrative
Channel
2. Definse-arousing messages in which speakers hide their ulterior motives.
Manipulators
Spontaneity
Confirmation Bias
Strategy
3. Provides a better way to check and to share your interpretations. Has three parts.
Attribution
Stereotyping
Perception Checking
Confirming Communication
4. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Interrupting Response
Neutrality
Social Distance
Content Dimension
5. Distinguishes the study of touching.
Self-concept
Haptics
Problem Orientation
Disconfirming Communication
6. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Presenting Self
Impersonal Response
Noise
7. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Disinhibition
Personal Distance
Computer-mediated Communication (CMC)
8. Arrange it in some meaningful way in order to make sense of the world.
Richness (of communication media)
Organization
Social Distance
Halo Effect
9. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Oculesics
Interrupting Response
Presenting Self
Richness (of communication media)
10. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Social Distance
Chronemics
Presenting Self
Cognitive Competence
11. The relatively stable set of perceptions you hold of yourself.
Presenting Self
Personal Distance
Self-concept
Social Penetration Model
12. Attempt to depict all the factors that affect human interaction.
Chronemics
Superiority
Transaction Communication Model
Computer-mediated Communication (CMC)
13. Tendency to seek information that conforms to an existing self-concept.
Social Distance
Cognitive Conservatism
Self-esteem
Computer-mediated Communication (CMC)
14. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Defensiveness
Paralanguage
Oculesics
Content Dimension
15. Process of protecting our presenting self - our face
Cognitive Conservatism
Defensiveness
Oculesics
Intimate Distance
16. Any interaction between more than two people.
Nonverbal Communication
Spiral
Channel
Quantitive Interpersonal Communication
17. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Identity Management
First-order Realities
Empathy
Interpretation
18. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Territory
Social Distance
Equality
Negotiation
19. Study of how the eyes can communicate.
Ambiguous Response
Nonverbal Communication
Self-esteem
Oculesics
20. Verbal or nonverbal; Indicates a response to the previous passage/message.
Disinhibition
Feedback
Empathy
Argumentativeness
21. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Disagreeing Message
Disfluencies
Channel
Disconfirming Communication
22. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Cognitive Competence
Haptics
Personal Distance
23. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Argumentativeness
Haptics
Evaluation
Empathy
24. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Stereotyping
Social Penetration Model
Perception Checking
Sandwich Method
25. Occurs when one person begins to speak before the other is through making a point.
Feedback
Impervious Response
Interrupting Response
Incongruous Response
26. Degrees of self-dsclosure.
Social Penetration Model
Face-threatening Acts
Confirmation Bias
First-order Realities
27. Part of self-concept that involves evaluations of self-worth.
Dyad
Androgynous
Equality
Self-esteem
28. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Oculesics
Equivocal Language
Tangential Response
Impersonal Response
29. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Manipulators
Social Penetration Model
Narrative
Intimate Distance
30. Anything that interferes with the transmission and reception of a message.
Quantitive Interpersonal Communication
Disconfirming Communication
Sandwich Method
Noise
31. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Organization
Equality
Lie
32. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Equivocal Language
Self-esteem
Confirmation Bias
Tangential Response
33. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Disconfirming Communication
Personal Space
Territory
34. Expresses how you feel about the other person.
Disfluencies
Relational Dimension (of a message)
Presenting Self
Evaluation
35. Has two or more equally plausible meanings
Tangential Response
Disagreeing Message
Equivocal Language
Qualitative Interpersonal Communication
36. First type of defense-arousing message; judges other person usually in a negative way
Empathy
Intimate Distance
Evaluation
Benevolent Lie
37. Messages that we perceive as challenging the image we want to project
Complaining
Public Distance
Face-threatening Acts
Impersonal Response
38. Physically observable qualities of a thing or situation.
First-order Realities
Interrupting Response
Organization
Aggressiveness
39. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Regulators
Problem Orientation
Environment (Contexts)
Negotiation
40. Determination of causes and effects in a series of interactions.
Social Distance
Proxemics
Superiority
Punctuation
41. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Self-Disclosure
Personal Space
Empathy
42. Stammering and the use of 'uh' - 'um' and 'er'
Neutrality
Disfluencies
Channel
Proxemics
43. Making comments totally unrelated to what the other person was just saying.
Equivocal Language
Nonverbal Communication
Irrelevant Response
Standpoint Theory
44. Process by which communicators influence each other's perceptions through communication.
Aggressiveness
Negotiation
Organization
Oculesics
45. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Personal Space
Interpretation
Selection
Disagreeing Message
46. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Personal Space
Superiority
Content Dimension
Presenting Self
47. Not being malicious; is seen as helpful
Personal Space
Tangential Response
Benevolent Lie
Stereotyping
48. Exaggerated beliefs associated with a categorizing system.
Identity Management
Significant Other
Stereotyping
Social Penetration Model
49. Messages expressed by nonlinguistic means.
Impersonal Response
Transaction Communication Model
Personal Space
Nonverbal Communication
50. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Controlling Communication
Impervious Response
Narrative
Second-order Realities