SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Defensiveness
Organization
Significant Other
Public Distance
2. Distinguishes the study of touching.
Self-fulfilling Prophecy
Intimate Distance
Haptics
Argumentativeness
3. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Confirming Communication
Provisionalism
Oculesics
Richness (of communication media)
4. Someone who is positive they're right.
Presenting Self
Evaluation
Certainty
Self-fulfilling Prophecy
5. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Self-Disclosure
Equality
Selection
Social Penetration Model
6. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Confirmation Bias
Superiority
Presenting Self
Self-fulfilling Prophecy
7. Making comments totally unrelated to what the other person was just saying.
Manipulators
Irrelevant Response
Personal Distance
Intimate Distance
8. Both effective and appropriate; trying to balance the two when communicating.
Channel
Benevolent Lie
Kinesics
Communication Competence
9. When communicators aren't prepared to argue but still want to register dissatisfaction.
Proxemics
Complaining
Face-threatening Acts
Standpoint Theory
10. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Communication Competence
Spontaneity
Perceived Self
11. A way to offer thoughts - feelings - and wants without judging the listener.
Interpretation
Description
Strategy
Equivocal Language
12. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Controlling Communication
Facework
Description
Problem Orientation
13. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Disagreeing Message
Negotiation
Qualitative Interpersonal Communication
Facework
14. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Intimate Distance
Self-Disclosure
Social Distance
Narrative
15. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Stereotyping
Empathy
Provisionalism
Quantitive Interpersonal Communication
16. Communication strategies people use to influence how others view them.
Identity Management
Evaluation
Perceived Self
Tangential Response
17. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Communication Competence
Environment (Contexts)
Disagreeing Message
Standpoint Theory
18. Plays a role in virtually every interpersonal act.
Interrupting Response
Chronemics
Interpretation
Standpoint Theory
19. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Noise
Self-Disclosure
Empathy
Chronemics
20. Part of self-concept that involves evaluations of self-worth.
Quantitive Interpersonal Communication
Impersonal Response
Self-esteem
Spiral
21. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Face-threatening Acts
Interpretation
Second-order Realities
22. Not being malicious; is seen as helpful
Benevolent Lie
Reference Groups
Oculesics
Social Penetration Model
23. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Superiority
Content Dimension
Neutrality
Social Distance
24. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Oculesics
Stereotyping
Interrupting Response
25. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Impervious Response
Manipulators
Quantitive Interpersonal Communication
Defensiveness
26. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Presenting Self
Social Penetration Model
Impersonal Response
Halo Effect
27. Area that serves as an extension of our physical being.
Territory
Interpretation
Disagreeing Message
Facework
28. Messages that convey valuing - E.g. 'you exist' 'you're important'
Narrative
Reflected Appraisal
Ambiguous Response
Confirming Communication
29. Involve our attaching meaning to first-order things or situations.
Lie
Reference Groups
Personal Distance
Second-order Realities
30. Person whose evaluations are especially influential.
Significant Other
Proxemics
Reference Groups
Environment (Contexts)
31. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Personal Space
Cognitive Competence
Impervious Response
Paralanguage
32. Physically observable qualities of a thing or situation.
First-order Realities
Manipulators
Self-concept
Controlling Communication
33. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Channel
Aggressiveness
Selection
Empathy
34. Has two or more equally plausible meanings
Equivocal Language
Interpretation
Social Penetration Model
Confirmation Bias
35. Degrees of self-dsclosure.
Irrelevant Response
Social Penetration Model
Noise
Emblems
36. Expresses how you feel about the other person.
Spontaneity
Relational Dimension (of a message)
Empathy
Self-fulfilling Prophecy
37. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Social Penetration Model
Regulators
Haptics
Disconfirming Communication
38. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Dyad
Social Distance
Computer-mediated Communication (CMC)
Incongruous Response
39. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Self-Disclosure
Chronemics
Presenting Self
Manipulators
40. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Halo Effect
Self- monitoring
Emblems
Narrative
41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Standpoint Theory
Description
Lie
42. Stories we use to describe our personal worlds.
Presenting Self
Chronemics
Face-threatening Acts
Narrative
43. Process by which communicators influence each other's perceptions through communication.
Negotiation
Disinhibition
Self-concept
Impervious Response
44. Personal invisible bubble; our own area. People's personal space vary.
Certainty
Spiral
Personal Space
Kinesics
45. Describes the study of how humans use and structure time.
Chronemics
Significant Other
Aggressiveness
Confirming Communication
46. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Self-concept
Noise
Interpretation
47. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Equivocal Language
Face-threatening Acts
Neutrality
48. First step to perception; where data we will attend to.
Intimate Distance
Perception Checking
Irrelevant Response
Selection
49. Attempt to depict all the factors that affect human interaction.
Androgynous
Self-Disclosure
Transaction Communication Model
Social Comparison
50. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Second-order Realities
Environment (Contexts)
Spiral
Controlling Communication