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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Study of how communication is affected by the use - organization - and perception of space and distance.
Proxemics
Identity Management
Qualitative Interpersonal Communication
Attribution
2. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Oculesics
Empathy
Sandwich Method
3. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Standpoint Theory
Neutrality
Punctuation
Presenting Self
4. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Aggressiveness
Paralanguage
Personal Distance
Disinhibition
5. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Richness (of communication media)
Self-serving Bias
Transaction Communication Model
6. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Superiority
Noise
Negotiation
7. Stammering and the use of 'uh' - 'um' and 'er'
Problem Orientation
Disfluencies
Presenting Self
Spiral
8. Plays a role in virtually every interpersonal act.
Interpretation
Description
First-order Realities
Emblems
9. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Argumentativeness
Spiral
Cognitive Conservatism
10. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Equivocal Language
Self-Disclosure
Impersonal Response
Impervious Response
11. Occurs when one person begins to speak before the other is through making a point.
Superiority
Irrelevant Response
Aggressiveness
Interrupting Response
12. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Defensiveness
Feedback
Proxemics
Superiority
13. Any interaction between more than two people.
Quantitive Interpersonal Communication
Problem Orientation
Attribution
Spontaneity
14. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Equality
Strategy
Defensiveness
15. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Complaining
Personal Distance
Problem Orientation
Haptics
16. Degrees of self-dsclosure.
Aggressiveness
Dyad
Incongruous Response
Social Penetration Model
17. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Identity Management
Disagreeing Message
Confirmation Bias
18. Physically observable qualities of a thing or situation.
Self-esteem
Environment (Contexts)
Disconfirming Communication
First-order Realities
19. First step to perception; where data we will attend to.
Reference Groups
Selection
Significant Other
Impervious Response
20. Study of how the eyes can communicate.
Disinhibition
Self-esteem
Oculesics
Dyad
21. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Reflected Appraisal
Tangential Response
Proxemics
Communication Competence
22. People we use to evaluate our own characteristics.
Reference Groups
Self-esteem
Controlling Communication
Face
23. A mirroring of the judgements of those around him or her.
Transaction Communication Model
Reflected Appraisal
Spiral
Stereotyping
24. First type of defense-arousing message; judges other person usually in a negative way
Presenting Self
Standpoint Theory
Second-order Realities
Evaluation
25. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Dyad
Regulators
Empathy
Tangential Response
26. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Sandwich Method
Ambiguous Response
Kinesics
27. Process of protecting our presenting self - our face
Spontaneity
Defensiveness
Lie
Stereotyping
28. Two-person interacting
Self-esteem
Self- monitoring
Irrelevant Response
Dyad
29. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Negotiation
Punctuation
Communication Climate
30. Area that serves as an extension of our physical being.
Reference Groups
Equivocal Language
Emblems
Territory
31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Defensiveness
Facework
Cognitive Competence
Computer-mediated Communication (CMC)
32. Making comments totally unrelated to what the other person was just saying.
Identity Management
Irrelevant Response
Selection
Kinesics
33. Deliberate attempt to hide or misrepresent the truth.
Lie
Tangential Response
Description
Incongruous Response
34. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Certainty
Problem Orientation
Benevolent Lie
Empathy
35. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Impervious Response
Manipulators
Dyad
Halo Effect
36. Anything that interferes with the transmission and reception of a message.
Confirmation Bias
Noise
Presenting Self
Impersonal Response
37. Study of how people communicate through bodily movements.
Kinesics
Defensiveness
Self-concept
Self-Disclosure
38. Process of attaching meaning to behavior.
Content Dimension
Channel
Attribution
Cognitive Conservatism
39. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Paralanguage
Cognitive Conservatism
Self-esteem
Ambiguous Response
40. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Certainty
Spontaneity
Attribution
41. Process by which communicators influence each other's perceptions through communication.
Negotiation
Paralanguage
Defensiveness
Confirmation Bias
42. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Face
Noise
Impervious Response
Reference Groups
43. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Strategy
Disfluencies
Content Dimension
Provisionalism
44. Contrasts with strategy. Being honest with others rather than manipulating them.
Content Dimension
Computer-mediated Communication (CMC)
Disconfirming Communication
Spontaneity
45. Arrange it in some meaningful way in order to make sense of the world.
Defensiveness
Kinesics
Organization
Quantitive Interpersonal Communication
46. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Social Distance
Richness (of communication media)
Self-concept
Face-threatening Acts
47. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Tangential Response
Selection
Halo Effect
Cognitive Competence
48. Image you want to present to the world
Feedback
Face
Description
Empathy
49. The relatively stable set of perceptions you hold of yourself.
Confirmation Bias
Self-concept
Relational Dimension (of a message)
Proxemics
50. Has two or more equally plausible meanings
Equivocal Language
Spiral
Channel
Description