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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






2. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






3. Messages that we perceive as challenging the image we want to project






4. Exaggerated beliefs associated with a categorizing system.






5. Part of self-concept that involves evaluations of self-worth.






6. When communicators aren't prepared to argue but still want to register dissatisfaction.






7. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






8. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






9. Public image; the way we want to appear to others.






10. Anything that interferes with the transmission and reception of a message.






11. Masculine and feminine traits.






12. Making comments totally unrelated to what the other person was just saying.






13. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






14. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






15. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






16. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






17. Study of how people communicate through bodily movements.






18. Involve our attaching meaning to first-order things or situations.






19. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






20. Ability to construct a variety of different frameworks for viewing an issue.






21. Study of how the eyes can communicate.






22. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






23. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






24. Someone who is positive they're right.






25. Verbal or nonverbal; Indicates a response to the previous passage/message.






26. Stories we use to describe our personal worlds.






27. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






28. The relatively stable set of perceptions you hold of yourself.






29. Describes the abundance of nonverbal cues that add clarity to a verbal message.






30. People we use to evaluate our own characteristics.






31. Ability to re-create another person's perspective - to experience the world from his/her point of view -






32. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






33. Degrees of self-dsclosure.






34. Arrange it in some meaningful way in order to make sense of the world.






35. When we judge ourselves in the most generous terms possible.






36. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






37. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






38. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






39. Person you believe yourself to be in moments of honest self-examination.






40. Contrasts with strategy. Being honest with others rather than manipulating them.






41. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






42. Describes the study of how humans use and structure time.






43. Attempt to depict all the factors that affect human interaction.






44. Social tone of a relationship; way people feel about each other as they carry out activities






45. Process by which communicators influence each other's perceptions through communication.






46. Two-person interacting






47. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






48. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






49. Physically observable qualities of a thing or situation.






50. Contrasts with Neutrality. Helps rid communication of the quality of indifference.