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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.

2. Both effective and appropriate; trying to balance the two when communicating.

3. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

4. Anything that interferes with the transmission and reception of a message.

5. Physically observable qualities of a thing or situation.

6. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.

7. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call

8. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

9. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

10. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.

11. How a person's position in a society shapes their view of society in general and of specific individuals.

12. Distinguishes the study of touching.

13. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

14. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

15. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

16. Public image; the way we want to appear to others.

17. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.

18. Personal invisible bubble; our own area. People's personal space vary.

19. Attempt to depict all the factors that affect human interaction.

20. Masculine and feminine traits.

21. Contrasts with strategy. Being honest with others rather than manipulating them.

22. Any interaction between more than two people.

23. Study of how the eyes can communicate.

24. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.

25. Plays a role in virtually every interpersonal act.

26. Describes the abundance of nonverbal cues that add clarity to a verbal message.

27. Communication strategies people use to influence how others view them.

28. People we use to evaluate our own characteristics.

29. Has two or more equally plausible meanings

30. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

31. Part of self-concept that involves evaluations of self-worth.

32. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

33. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'

34. Degrees of self-dsclosure.

35. The relatively stable set of perceptions you hold of yourself.

36. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

37. Exaggerated beliefs associated with a categorizing system.

38. Contrasts with Neutrality. Helps rid communication of the quality of indifference.

39. Verbal or nonverbal; Indicates a response to the previous passage/message.

40. When we judge ourselves in the most generous terms possible.

41. Definse-arousing messages in which speakers hide their ulterior motives.

42. Making comments totally unrelated to what the other person was just saying.

43. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

44. Determination of causes and effects in a series of interactions.

45. Messages that convey valuing - E.g. 'you exist' 'you're important'

46. Messages expressed by nonlinguistic means.

47. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'

48. Ability to re-create another person's perspective - to experience the world from his/her point of view -

49. A mirroring of the judgements of those around him or her.

50. Person whose evaluations are especially influential.