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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Social tone of a relationship; way people feel about each other as they carry out activities






2. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






3. Degrees of self-dsclosure.






4. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






5. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






6. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






7. Image you want to present to the world






8. Contrasts with strategy. Being honest with others rather than manipulating them.






9. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






10. Arrange it in some meaningful way in order to make sense of the world.






11. Study of how communication is affected by the use - organization - and perception of space and distance.






12. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






13. Involve our attaching meaning to first-order things or situations.






14. Study of how the eyes can communicate.






15. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






16. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






17. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






18. Exaggerated beliefs associated with a categorizing system.






19. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






20. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






21. Expresses how you feel about the other person.






22. Has two or more equally plausible meanings






23. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






24. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






25. Public image; the way we want to appear to others.






26. Not being malicious; is seen as helpful






27. A mirroring of the judgements of those around him or her.






28. Study of how people communicate through bodily movements.






29. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






30. Evaluating ourselves in terms of how we compare with others.






31. Stammering and the use of 'uh' - 'um' and 'er'






32. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






33. How a person's position in a society shapes their view of society in general and of specific individuals.






34. Deliberate attempt to hide or misrepresent the truth.






35. Fields of experience that help them make sense of others behavior.






36. Person you believe yourself to be in moments of honest self-examination.






37. Any interaction between more than two people.






38. Messages that we perceive as challenging the image we want to project






39. Someone who is positive they're right.






40. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






41. First step to perception; where data we will attend to.






42. Two-person interacting






43. Communication strategies people use to influence how others view them.






44. Describes the study of how humans use and structure time.






45. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






46. Verbal or nonverbal; Indicates a response to the previous passage/message.






47. Occurs when one person begins to speak before the other is through making a point.






48. Both effective and appropriate; trying to balance the two when communicating.






49. Ability to construct a variety of different frameworks for viewing an issue.






50. When communicators aren't prepared to argue but still want to register dissatisfaction.