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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






2. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






3. Stories we use to describe our personal worlds.






4. People we use to evaluate our own characteristics.






5. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. A mirroring of the judgements of those around him or her.






8. Messages that convey valuing - E.g. 'you exist' 'you're important'






9. Masculine and feminine traits.






10. Arrange it in some meaningful way in order to make sense of the world.






11. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






12. Two-person interacting






13. Has two or more equally plausible meanings






14. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






15. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






16. Involve our attaching meaning to first-order things or situations.






17. Messages that we perceive as challenging the image we want to project






18. Making comments totally unrelated to what the other person was just saying.






19. Process of protecting our presenting self - our face






20. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






21. When we judge ourselves in the most generous terms possible.






22. Personal invisible bubble; our own area. People's personal space vary.






23. Degrees of self-dsclosure.






24. Exaggerated beliefs associated with a categorizing system.






25. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






26. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






27. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






28. Communication strategies people use to influence how others view them.






29. Describes the abundance of nonverbal cues that add clarity to a verbal message.






30. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






31. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






32. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






34. Both effective and appropriate; trying to balance the two when communicating.






35. Verbal or nonverbal; Indicates a response to the previous passage/message.






36. Public image; the way we want to appear to others.






37. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






38. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






39. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






40. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






41. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






43. Describes the study of how humans use and structure time.






44. Messages expressed by nonlinguistic means.






45. Area that serves as an extension of our physical being.






46. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






47. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






48. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






49. Person you believe yourself to be in moments of honest self-examination.






50. First type of defense-arousing message; judges other person usually in a negative way