Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






2. Stories we use to describe our personal worlds.






3. Evaluating ourselves in terms of how we compare with others.






4. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






5. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






6. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






7. Ability to construct a variety of different frameworks for viewing an issue.






8. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






9. Communication strategies people use to influence how others view them.






10. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






11. Messages expressed by nonlinguistic means.






12. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






13. Has two or more equally plausible meanings






14. Study of how the eyes can communicate.






15. Making comments totally unrelated to what the other person was just saying.






16. Involve our attaching meaning to first-order things or situations.






17. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






18. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






19. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






20. A mirroring of the judgements of those around him or her.






21. Contrasts with strategy. Being honest with others rather than manipulating them.






22. Process by which communicators influence each other's perceptions through communication.






23. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






24. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






26. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






27. Not being malicious; is seen as helpful






28. Reciprocal pattern of climate patterns. Can be positive or negative.






29. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






30. Process of protecting our presenting self - our face






31. Both effective and appropriate; trying to balance the two when communicating.






32. When we judge ourselves in the most generous terms possible.






33. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






34. Area that serves as an extension of our physical being.






35. Person you believe yourself to be in moments of honest self-examination.






36. Any interaction between more than two people.






37. The relatively stable set of perceptions you hold of yourself.






38. Part of self-concept that involves evaluations of self-worth.






39. Fields of experience that help them make sense of others behavior.






40. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






41. Study of how communication is affected by the use - organization - and perception of space and distance.






42. Distinguishes the study of touching.






43. Anything that interferes with the transmission and reception of a message.






44. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






45. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






46. Arrange it in some meaningful way in order to make sense of the world.






47. How a person's position in a society shapes their view of society in general and of specific individuals.






48. Two-person interacting






49. Verbal or nonverbal; Indicates a response to the previous passage/message.






50. Process of attaching meaning to behavior.