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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal or nonverbal; Indicates a response to the previous passage/message.






2. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






3. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






4. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






5. Person whose evaluations are especially influential.






6. Messages that convey valuing - E.g. 'you exist' 'you're important'






7. Ability to re-create another person's perspective - to experience the world from his/her point of view -






8. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






9. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






10. First type of defense-arousing message; judges other person usually in a negative way






11. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






12. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






13. Determination of causes and effects in a series of interactions.






14. Masculine and feminine traits.






15. Process of protecting our presenting self - our face






16. People we use to evaluate our own characteristics.






17. Describes the study of how humans use and structure time.






18. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






19. Describes the abundance of nonverbal cues that add clarity to a verbal message.






20. Messages expressed by nonlinguistic means.






21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






22. Stories we use to describe our personal worlds.






23. Part of self-concept that involves evaluations of self-worth.






24. Involve our attaching meaning to first-order things or situations.






25. Image you want to present to the world






26. Ability to construct a variety of different frameworks for viewing an issue.






27. Study of how people communicate through bodily movements.






28. When we judge ourselves in the most generous terms possible.






29. Plays a role in virtually every interpersonal act.






30. Stammering and the use of 'uh' - 'um' and 'er'






31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






32. Study of how the eyes can communicate.






33. Reciprocal pattern of climate patterns. Can be positive or negative.






34. First step to perception; where data we will attend to.






35. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






37. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






38. Has two or more equally plausible meanings






39. Study of how communication is affected by the use - organization - and perception of space and distance.






40. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






41. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






42. Tendency to seek information that conforms to an existing self-concept.






43. Personal invisible bubble; our own area. People's personal space vary.






44. Area that serves as an extension of our physical being.






45. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






46. Messages that we perceive as challenging the image we want to project






47. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






48. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






49. Evaluating ourselves in terms of how we compare with others.






50. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'