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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process by which communicators influence each other's perceptions through communication.

2. Messages expressed by nonlinguistic means.

3. Area that serves as an extension of our physical being.

4. Image you want to present to the world

5. Public image; the way we want to appear to others.

6. When communicators aren't prepared to argue but still want to register dissatisfaction.

7. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

8. Both effective and appropriate; trying to balance the two when communicating.

9. Stammering and the use of 'uh' - 'um' and 'er'

10. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

11. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.

12. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

13. Contrasts with strategy. Being honest with others rather than manipulating them.

14. Definse-arousing messages in which speakers hide their ulterior motives.

15. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

16. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

17. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

18. Messages that convey valuing - E.g. 'you exist' 'you're important'

19. Deliberate attempt to hide or misrepresent the truth.

20. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'

21. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.

22. Study of how communication is affected by the use - organization - and perception of space and distance.

23. Tendency to seek information that conforms to an existing self-concept.

24. Involve our attaching meaning to first-order things or situations.

25. Study of how the eyes can communicate.

26. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

27. Messages that we perceive as challenging the image we want to project

28. Verbal or nonverbal; Indicates a response to the previous passage/message.

29. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.

30. Reciprocal pattern of climate patterns. Can be positive or negative.

31. Determination of causes and effects in a series of interactions.

32. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

33. First type of defense-arousing message; judges other person usually in a negative way

34. Contrasts with Neutrality. Helps rid communication of the quality of indifference.

35. Making comments totally unrelated to what the other person was just saying.

36. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

37. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.

38. Study of how people communicate through bodily movements.

39. Communication strategies people use to influence how others view them.

40. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.

41. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.

42. Ability to re-create another person's perspective - to experience the world from his/her point of view -

43. Occurs when one person begins to speak before the other is through making a point.

44. People we use to evaluate our own characteristics.

45. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

46. Two-person interacting

47. Distinguishes the study of touching.

48. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.

49. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

50. Fields of experience that help them make sense of others behavior.