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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person whose evaluations are especially influential.






2. When communicators aren't prepared to argue but still want to register dissatisfaction.






3. Reciprocal pattern of climate patterns. Can be positive or negative.






4. Image you want to present to the world






5. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






6. First type of defense-arousing message; judges other person usually in a negative way






7. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






8. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






9. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






10. Stammering and the use of 'uh' - 'um' and 'er'






11. Physically observable qualities of a thing or situation.






12. Study of how people communicate through bodily movements.






13. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






14. Tendency to seek information that conforms to an existing self-concept.






15. Process by which communicators influence each other's perceptions through communication.






16. Ability to construct a variety of different frameworks for viewing an issue.






17. Ability to re-create another person's perspective - to experience the world from his/her point of view -






18. Personal invisible bubble; our own area. People's personal space vary.






19. A way to offer thoughts - feelings - and wants without judging the listener.






20. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






21. Fields of experience that help them make sense of others behavior.






22. Both effective and appropriate; trying to balance the two when communicating.






23. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






24. A mirroring of the judgements of those around him or her.






25. Public image; the way we want to appear to others.






26. Making comments totally unrelated to what the other person was just saying.






27. Evaluating ourselves in terms of how we compare with others.






28. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






29. Definse-arousing messages in which speakers hide their ulterior motives.






30. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






31. Not being malicious; is seen as helpful






32. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






33. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






34. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






35. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






36. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






37. The relatively stable set of perceptions you hold of yourself.






38. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






39. Anything that interferes with the transmission and reception of a message.






40. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






41. Determination of causes and effects in a series of interactions.






42. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






43. Messages that we perceive as challenging the image we want to project






44. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






45. First step to perception; where data we will attend to.






46. Stories we use to describe our personal worlds.






47. Area that serves as an extension of our physical being.






48. Plays a role in virtually every interpersonal act.






49. Describes the study of how humans use and structure time.






50. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.