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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






2. Process by which communicators influence each other's perceptions through communication.






3. Definse-arousing messages in which speakers hide their ulterior motives.






4. Degrees of self-dsclosure.






5. Exaggerated beliefs associated with a categorizing system.






6. Process of protecting our presenting self - our face






7. Attempt to depict all the factors that affect human interaction.






8. Person whose evaluations are especially influential.






9. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






10. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






11. Study of how the eyes can communicate.






12. Personal invisible bubble; our own area. People's personal space vary.






13. Process of attaching meaning to behavior.






14. Communication strategies people use to influence how others view them.






15. Making comments totally unrelated to what the other person was just saying.






16. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






17. Contrasts with strategy. Being honest with others rather than manipulating them.






18. A way to offer thoughts - feelings - and wants without judging the listener.






19. Occurs when one person begins to speak before the other is through making a point.






20. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






21. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






22. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






23. Tendency to seek information that conforms to an existing self-concept.






24. Messages that we perceive as challenging the image we want to project






25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






26. First step to perception; where data we will attend to.






27. Verbal or nonverbal; Indicates a response to the previous passage/message.






28. Study of how people communicate through bodily movements.






29. Expresses how you feel about the other person.






30. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






31. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






32. Image you want to present to the world






33. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






34. Both effective and appropriate; trying to balance the two when communicating.






35. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






36. Distinguishes the study of touching.






37. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






38. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






39. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






40. Not being malicious; is seen as helpful






41. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






42. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






43. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






44. Messages expressed by nonlinguistic means.






45. The relatively stable set of perceptions you hold of yourself.






46. First type of defense-arousing message; judges other person usually in a negative way






47. Person you believe yourself to be in moments of honest self-examination.






48. Has two or more equally plausible meanings






49. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






50. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.







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Can you answer 50 questions in 15 minutes?


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