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Interpersonal Communication Vocab
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Subject
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soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reciprocal pattern of climate patterns. Can be positive or negative.
Argumentativeness
Halo Effect
Spiral
Nonverbal Communication
2. Someone who is positive they're right.
Problem Orientation
Benevolent Lie
Certainty
Content Dimension
3. Deliberate attempt to hide or misrepresent the truth.
Defensiveness
Noise
Disinhibition
Lie
4. Stammering and the use of 'uh' - 'um' and 'er'
Manipulators
Androgynous
Nonverbal Communication
Disfluencies
5. Personal invisible bubble; our own area. People's personal space vary.
Organization
Personal Space
Oculesics
First-order Realities
6. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Self-esteem
Self-concept
Social Distance
Content Dimension
7. When we judge ourselves in the most generous terms possible.
Chronemics
Narrative
Lie
Self-serving Bias
8. Not being malicious; is seen as helpful
Benevolent Lie
Haptics
Reference Groups
Ambiguous Response
9. How a person's position in a society shapes their view of society in general and of specific individuals.
Haptics
Disfluencies
Face
Standpoint Theory
10. Expresses how you feel about the other person.
Paralanguage
Negotiation
Relational Dimension (of a message)
Personal Space
11. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Punctuation
Communication Competence
Social Distance
Description
12. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Personal Distance
Punctuation
Disfluencies
13. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Disagreeing Message
Superiority
Content Dimension
Social Penetration Model
14. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Superiority
Problem Orientation
Haptics
15. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Problem Orientation
Social Penetration Model
Neutrality
16. Involve our attaching meaning to first-order things or situations.
Neutrality
Attribution
Second-order Realities
Confirmation Bias
17. Study of how communication is affected by the use - organization - and perception of space and distance.
Standpoint Theory
Proxemics
Self-serving Bias
Superiority
18. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Problem Orientation
Disinhibition
First-order Realities
Quantitive Interpersonal Communication
19. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Impervious Response
Qualitative Interpersonal Communication
Perceived Self
Emblems
20. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Perception Checking
Content Dimension
Perceived Self
Presenting Self
21. Communication strategies people use to influence how others view them.
Proxemics
Dyad
Identity Management
Confirmation Bias
22. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Sandwich Method
Interrupting Response
Incongruous Response
Halo Effect
23. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Social Penetration Model
Self-fulfilling Prophecy
Spontaneity
Controlling Communication
24. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Equality
Personal Distance
Provisionalism
Halo Effect
25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Environment (Contexts)
Significant Other
Perception Checking
26. Process of protecting our presenting self - our face
Identity Management
Attribution
Defensiveness
Proxemics
27. First step to perception; where data we will attend to.
Selection
Face-threatening Acts
Equivocal Language
Personal Distance
28. Has two or more equally plausible meanings
Social Penetration Model
Social Distance
Disconfirming Communication
Equivocal Language
29. Definse-arousing messages in which speakers hide their ulterior motives.
Attribution
Lie
Strategy
First-order Realities
30. Tendency to seek information that conforms to an existing self-concept.
Communication Climate
Reference Groups
Cognitive Conservatism
Personal Distance
31. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Cognitive Competence
Self-serving Bias
Second-order Realities
Empathy
32. Both effective and appropriate; trying to balance the two when communicating.
Interrupting Response
Feedback
Communication Competence
Personal Distance
33. Describes the study of how humans use and structure time.
Facework
Chronemics
Personal Space
Cognitive Conservatism
34. Exaggerated beliefs associated with a categorizing system.
Quantitive Interpersonal Communication
Social Comparison
Stereotyping
Provisionalism
35. Any interaction between more than two people.
Quantitive Interpersonal Communication
Proxemics
Narrative
Lie
36. Masculine and feminine traits.
Defensiveness
Second-order Realities
Androgynous
Interrupting Response
37. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Attribution
Noise
Cognitive Competence
38. Study of how the eyes can communicate.
Equality
Intimate Distance
Oculesics
Quantitive Interpersonal Communication
39. Messages that convey valuing - E.g. 'you exist' 'you're important'
Equivocal Language
Narrative
Confirming Communication
Stereotyping
40. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Confirming Communication
Dyad
Social Distance
Computer-mediated Communication (CMC)
41. People we use to evaluate our own characteristics.
Reference Groups
Halo Effect
Personal Space
Feedback
42. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Content Dimension
Reflected Appraisal
Second-order Realities
Facework
43. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Quantitive Interpersonal Communication
Empathy
Narrative
44. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Perception Checking
Impersonal Response
Disagreeing Message
Regulators
45. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Self-serving Bias
Proxemics
Description
46. Person you believe yourself to be in moments of honest self-examination.
Communication Climate
Significant Other
First-order Realities
Perceived Self
47. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Cognitive Conservatism
Public Distance
Presenting Self
Richness (of communication media)
48. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Halo Effect
Certainty
Empathy
Perception Checking
49. Process of attaching meaning to behavior.
Face
Cognitive Conservatism
Attribution
Disfluencies
50. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Manipulators
Strategy
Superiority
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