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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How a person's position in a society shapes their view of society in general and of specific individuals.






2. The relatively stable set of perceptions you hold of yourself.






3. Contrasts with strategy. Being honest with others rather than manipulating them.






4. Occurs when one person begins to speak before the other is through making a point.






5. Deliberate attempt to hide or misrepresent the truth.






6. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






7. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






8. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






9. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






10. First step to perception; where data we will attend to.






11. Messages that convey valuing - E.g. 'you exist' 'you're important'






12. Masculine and feminine traits.






13. A way to offer thoughts - feelings - and wants without judging the listener.






14. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






15. Process by which communicators influence each other's perceptions through communication.






16. Person you believe yourself to be in moments of honest self-examination.






17. Stammering and the use of 'uh' - 'um' and 'er'






18. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






19. Two-person interacting






20. Ability to construct a variety of different frameworks for viewing an issue.






21. Arrange it in some meaningful way in order to make sense of the world.






22. Communication strategies people use to influence how others view them.






23. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






24. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






25. First type of defense-arousing message; judges other person usually in a negative way






26. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






27. Physically observable qualities of a thing or situation.






28. Verbal or nonverbal; Indicates a response to the previous passage/message.






29. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






30. Stories we use to describe our personal worlds.






31. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






32. Anything that interferes with the transmission and reception of a message.






33. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






34. Reciprocal pattern of climate patterns. Can be positive or negative.






35. Process of protecting our presenting self - our face






36. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






37. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






38. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






39. When we judge ourselves in the most generous terms possible.






40. Fields of experience that help them make sense of others behavior.






41. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






42. Person whose evaluations are especially influential.






43. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






44. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






45. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






46. Degrees of self-dsclosure.






47. Making comments totally unrelated to what the other person was just saying.






48. Exaggerated beliefs associated with a categorizing system.






49. Describes the study of how humans use and structure time.






50. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.