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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Perceived Self
Ambiguous Response
Provisionalism
Facework
2. Has two or more equally plausible meanings
Argumentativeness
Environment (Contexts)
Punctuation
Equivocal Language
3. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Presenting Self
Cognitive Conservatism
Intimate Distance
Richness (of communication media)
4. Deliberate attempt to hide or misrepresent the truth.
Empathy
Face
Lie
Public Distance
5. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Cognitive Competence
Relational Dimension (of a message)
Manipulators
Ambiguous Response
6. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Complaining
Benevolent Lie
Impervious Response
Cognitive Conservatism
7. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Self-concept
Provisionalism
Perception Checking
Confirming Communication
8. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Aggressiveness
Androgynous
Presenting Self
9. Evaluating ourselves in terms of how we compare with others.
Aggressiveness
Social Comparison
Argumentativeness
Standpoint Theory
10. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Defensiveness
Selection
Sandwich Method
Feedback
11. Tendency to seek information that conforms to an existing self-concept.
Disagreeing Message
Cognitive Conservatism
Self-Disclosure
Self- monitoring
12. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Cognitive Conservatism
Disinhibition
Benevolent Lie
Oculesics
13. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Self-concept
Quantitive Interpersonal Communication
Impersonal Response
Paralanguage
14. Someone who is positive they're right.
Qualitative Interpersonal Communication
Certainty
Perception Checking
Superiority
15. Study of how people communicate through bodily movements.
Cognitive Competence
Noise
Quantitive Interpersonal Communication
Kinesics
16. Definse-arousing messages in which speakers hide their ulterior motives.
Cognitive Conservatism
Strategy
Personal Distance
Self- monitoring
17. Both effective and appropriate; trying to balance the two when communicating.
Content Dimension
Communication Competence
Strategy
Presenting Self
18. Arrange it in some meaningful way in order to make sense of the world.
Organization
Channel
Manipulators
Equivocal Language
19. Study of how the eyes can communicate.
Dyad
Manipulators
Oculesics
Face-threatening Acts
20. Determination of causes and effects in a series of interactions.
Face-threatening Acts
Punctuation
Androgynous
Richness (of communication media)
21. Contrasts with strategy. Being honest with others rather than manipulating them.
Interrupting Response
Disconfirming Communication
Tangential Response
Spontaneity
22. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Defensiveness
Feedback
Certainty
23. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Facework
Empathy
Ambiguous Response
24. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Spontaneity
Content Dimension
Social Penetration Model
25. Study of how communication is affected by the use - organization - and perception of space and distance.
Manipulators
Proxemics
Neutrality
Problem Orientation
26. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Channel
Empathy
Description
27. Anything that interferes with the transmission and reception of a message.
Perception Checking
Noise
Equivocal Language
Self-Disclosure
28. Person whose evaluations are especially influential.
Description
Personal Space
Organization
Significant Other
29. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Communication Competence
Self-serving Bias
Incongruous Response
Cognitive Conservatism
30. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Identity Management
Equality
Impersonal Response
31. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Haptics
Standpoint Theory
Attribution
32. Describes the study of how humans use and structure time.
Chronemics
Second-order Realities
Transaction Communication Model
Spontaneity
33. Expresses how you feel about the other person.
Sandwich Method
Second-order Realities
Relational Dimension (of a message)
Nonverbal Communication
34. People we use to evaluate our own characteristics.
Standpoint Theory
Computer-mediated Communication (CMC)
Reference Groups
Interpretation
35. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Selection
Tangential Response
Richness (of communication media)
Self-serving Bias
36. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Personal Space
Stereotyping
Reference Groups
Channel
37. Physically observable qualities of a thing or situation.
Certainty
Problem Orientation
Empathy
First-order Realities
38. Masculine and feminine traits.
Oculesics
Androgynous
Communication Competence
Controlling Communication
39. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Impersonal Response
Paralanguage
Proxemics
40. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Benevolent Lie
Confirmation Bias
Provisionalism
Impervious Response
41. Messages expressed by nonlinguistic means.
Nonverbal Communication
Social Comparison
Self-esteem
Incongruous Response
42. Process of protecting our presenting self - our face
Territory
Defensiveness
Face-threatening Acts
Confirmation Bias
43. Area that serves as an extension of our physical being.
Stereotyping
Relational Dimension (of a message)
Territory
Attribution
44. Process by which communicators influence each other's perceptions through communication.
Self-fulfilling Prophecy
Certainty
Content Dimension
Negotiation
45. Degrees of self-dsclosure.
Personal Distance
Empathy
Richness (of communication media)
Social Penetration Model
46. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Spontaneity
Reference Groups
Irrelevant Response
Tangential Response
47. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Regulators
Content Dimension
Self-fulfilling Prophecy
Personal Space
48. Plays a role in virtually every interpersonal act.
Evaluation
Self-Disclosure
Interpretation
Feedback
49. Any interaction between more than two people.
Self- monitoring
Empathy
Quantitive Interpersonal Communication
Face
50. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Kinesics
Punctuation
Social Distance