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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fields of experience that help them make sense of others behavior.






2. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






3. Plays a role in virtually every interpersonal act.






4. Process of attaching meaning to behavior.






5. Verbal or nonverbal; Indicates a response to the previous passage/message.






6. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






7. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






8. Involve our attaching meaning to first-order things or situations.






9. Definse-arousing messages in which speakers hide their ulterior motives.






10. Physically observable qualities of a thing or situation.






11. Study of how the eyes can communicate.






12. Describes the study of how humans use and structure time.






13. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






14. First step to perception; where data we will attend to.






15. Messages expressed by nonlinguistic means.






16. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






17. Stories we use to describe our personal worlds.






18. Provides a better way to check and to share your interpretations. Has three parts.






19. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






20. Has two or more equally plausible meanings






21. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






22. Communication strategies people use to influence how others view them.






23. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






24. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






25. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






26. Anything that interferes with the transmission and reception of a message.






27. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






28. Occurs when one person begins to speak before the other is through making a point.






29. Any interaction between more than two people.






30. Describes the abundance of nonverbal cues that add clarity to a verbal message.






31. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






32. Ability to construct a variety of different frameworks for viewing an issue.






33. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






34. When communicators aren't prepared to argue but still want to register dissatisfaction.






35. Social tone of a relationship; way people feel about each other as they carry out activities






36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






37. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






38. Stammering and the use of 'uh' - 'um' and 'er'






39. Ability to re-create another person's perspective - to experience the world from his/her point of view -






40. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






41. Reciprocal pattern of climate patterns. Can be positive or negative.






42. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






43. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






44. First type of defense-arousing message; judges other person usually in a negative way






45. Expresses how you feel about the other person.






46. Both effective and appropriate; trying to balance the two when communicating.






47. Process by which communicators influence each other's perceptions through communication.






48. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






49. Arrange it in some meaningful way in order to make sense of the world.






50. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.