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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






2. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






3. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






4. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






5. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. Making comments totally unrelated to what the other person was just saying.






8. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






9. Public image; the way we want to appear to others.






10. Occurs when one person begins to speak before the other is through making a point.






11. Not being malicious; is seen as helpful






12. Reciprocal pattern of climate patterns. Can be positive or negative.






13. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






14. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






15. First type of defense-arousing message; judges other person usually in a negative way






16. Process of attaching meaning to behavior.






17. Physically observable qualities of a thing or situation.






18. Describes the abundance of nonverbal cues that add clarity to a verbal message.






19. Study of how people communicate through bodily movements.






20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






21. Plays a role in virtually every interpersonal act.






22. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






23. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






24. Deliberate attempt to hide or misrepresent the truth.






25. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






26. Expresses how you feel about the other person.






27. Degrees of self-dsclosure.






28. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






29. A way to offer thoughts - feelings - and wants without judging the listener.






30. When we judge ourselves in the most generous terms possible.






31. The relatively stable set of perceptions you hold of yourself.






32. People we use to evaluate our own characteristics.






33. Social tone of a relationship; way people feel about each other as they carry out activities






34. Messages expressed by nonlinguistic means.






35. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






36. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






37. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






38. Describes the study of how humans use and structure time.






39. Masculine and feminine traits.






40. Person you believe yourself to be in moments of honest self-examination.






41. A mirroring of the judgements of those around him or her.






42. Image you want to present to the world






43. Verbal or nonverbal; Indicates a response to the previous passage/message.






44. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






45. Communication strategies people use to influence how others view them.






46. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






47. Process of protecting our presenting self - our face






48. Contrasts with strategy. Being honest with others rather than manipulating them.






49. Person whose evaluations are especially influential.






50. Evaluating ourselves in terms of how we compare with others.