SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages that convey valuing - E.g. 'you exist' 'you're important'
Androgynous
Territory
Transaction Communication Model
Confirming Communication
2. Study of how people communicate through bodily movements.
Intimate Distance
Cognitive Competence
Kinesics
Oculesics
3. Process of protecting our presenting self - our face
Confirming Communication
Spiral
Organization
Defensiveness
4. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Perceived Self
Problem Orientation
Reference Groups
Confirming Communication
5. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Neutrality
Dyad
Confirmation Bias
Sandwich Method
6. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Computer-mediated Communication (CMC)
Disconfirming Communication
Certainty
Halo Effect
7. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Quantitive Interpersonal Communication
Channel
Identity Management
Transaction Communication Model
8. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Benevolent Lie
Empathy
Self-fulfilling Prophecy
Oculesics
9. Study of how the eyes can communicate.
Regulators
Noise
Oculesics
First-order Realities
10. Expresses how you feel about the other person.
Relational Dimension (of a message)
Communication Competence
Communication Climate
Defensiveness
11. Any interaction between more than two people.
Impersonal Response
Identity Management
Channel
Quantitive Interpersonal Communication
12. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Impervious Response
Regulators
Perceived Self
Channel
13. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Punctuation
Equality
Transaction Communication Model
Face-threatening Acts
14. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Cognitive Conservatism
Richness (of communication media)
Impervious Response
Halo Effect
15. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Reference Groups
Disagreeing Message
Relational Dimension (of a message)
Superiority
16. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Confirmation Bias
Attribution
Sandwich Method
Empathy
17. Exaggerated beliefs associated with a categorizing system.
Significant Other
Social Distance
Stereotyping
Perception Checking
18. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Cognitive Competence
Manipulators
Reference Groups
19. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Reflected Appraisal
Self-concept
Controlling Communication
20. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
First-order Realities
Intimate Distance
Interpretation
Strategy
21. Evaluating ourselves in terms of how we compare with others.
Social Comparison
Confirming Communication
Social Penetration Model
Environment (Contexts)
22. Study of how communication is affected by the use - organization - and perception of space and distance.
Proxemics
Disagreeing Message
Spontaneity
Face
23. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Superiority
Neutrality
Paralanguage
Perceived Self
24. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Noise
Halo Effect
Communication Competence
Significant Other
25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Provisionalism
Personal Space
Androgynous
Personal Distance
26. Two-person interacting
Public Distance
Dyad
Facework
Stereotyping
27. Tendency to seek information that conforms to an existing self-concept.
Emblems
Channel
Cognitive Conservatism
Quantitive Interpersonal Communication
28. Occurs when one person begins to speak before the other is through making a point.
Haptics
Interrupting Response
Complaining
Self-serving Bias
29. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Territory
Sandwich Method
Ambiguous Response
Chronemics
30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Organization
Neutrality
Reflected Appraisal
31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Presenting Self
Computer-mediated Communication (CMC)
Second-order Realities
Cognitive Competence
32. Not being malicious; is seen as helpful
Benevolent Lie
Channel
Perception Checking
Provisionalism
33. Contrasts with strategy. Being honest with others rather than manipulating them.
Narrative
Complaining
Spontaneity
Selection
34. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Empathy
Self-esteem
Complaining
35. Degrees of self-dsclosure.
Social Penetration Model
First-order Realities
Impersonal Response
Argumentativeness
36. Process by which communicators influence each other's perceptions through communication.
Negotiation
Spiral
Nonverbal Communication
Cognitive Competence
37. Verbal or nonverbal; Indicates a response to the previous passage/message.
Paralanguage
Spiral
Feedback
Interrupting Response
38. Definse-arousing messages in which speakers hide their ulterior motives.
Androgynous
Strategy
Self-serving Bias
Presenting Self
39. A mirroring of the judgements of those around him or her.
Self-concept
Interrupting Response
Impersonal Response
Reflected Appraisal
40. Messages that we perceive as challenging the image we want to project
Defensiveness
Face-threatening Acts
Cognitive Competence
Empathy
41. First step to perception; where data we will attend to.
Equivocal Language
Face
Interpretation
Selection
42. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Disagreeing Message
Content Dimension
Interrupting Response
Narrative
43. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Territory
Manipulators
Halo Effect
Impersonal Response
44. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Halo Effect
Second-order Realities
Standpoint Theory
Self- monitoring
45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Territory
Self-serving Bias
Social Penetration Model
Self-Disclosure
46. Image you want to present to the world
Face
Self-esteem
Halo Effect
Content Dimension
47. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Relational Dimension (of a message)
Equivocal Language
Controlling Communication
48. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Lie
Significant Other
Public Distance
Face-threatening Acts
49. Reciprocal pattern of climate patterns. Can be positive or negative.
Environment (Contexts)
Communication Competence
Spiral
Negotiation
50. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Complaining
Confirmation Bias
Disfluencies
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests