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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Attempt to depict all the factors that affect human interaction.






2. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






3. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






4. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






5. Stammering and the use of 'uh' - 'um' and 'er'






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






8. Anything that interferes with the transmission and reception of a message.






9. Messages that we perceive as challenging the image we want to project






10. Evaluating ourselves in terms of how we compare with others.






11. Someone who is positive they're right.






12. Describes the abundance of nonverbal cues that add clarity to a verbal message.






13. Reciprocal pattern of climate patterns. Can be positive or negative.






14. Ability to re-create another person's perspective - to experience the world from his/her point of view -






15. Social tone of a relationship; way people feel about each other as they carry out activities






16. Part of self-concept that involves evaluations of self-worth.






17. Has two or more equally plausible meanings






18. Messages expressed by nonlinguistic means.






19. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






20. Process by which communicators influence each other's perceptions through communication.






21. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






22. Study of how the eyes can communicate.






23. Provides a better way to check and to share your interpretations. Has three parts.






24. Masculine and feminine traits.






25. Stories we use to describe our personal worlds.






26. Process of protecting our presenting self - our face






27. Plays a role in virtually every interpersonal act.






28. Exaggerated beliefs associated with a categorizing system.






29. Area that serves as an extension of our physical being.






30. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






32. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






33. When communicators aren't prepared to argue but still want to register dissatisfaction.






34. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






35. Study of how people communicate through bodily movements.






36. Distinguishes the study of touching.






37. Public image; the way we want to appear to others.






38. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






39. Not being malicious; is seen as helpful






40. Tendency to seek information that conforms to an existing self-concept.






41. Determination of causes and effects in a series of interactions.






42. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






43. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






44. Communication strategies people use to influence how others view them.






45. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






46. Contrasts with strategy. Being honest with others rather than manipulating them.






47. Expresses how you feel about the other person.






48. Personal invisible bubble; our own area. People's personal space vary.






49. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






50. Process of attaching meaning to behavior.