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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






2. Masculine and feminine traits.






3. Messages expressed by nonlinguistic means.






4. How a person's position in a society shapes their view of society in general and of specific individuals.






5. Process of attaching meaning to behavior.






6. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






7. Process of protecting our presenting self - our face






8. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






9. When we judge ourselves in the most generous terms possible.






10. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






11. Plays a role in virtually every interpersonal act.






12. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






13. Exaggerated beliefs associated with a categorizing system.






14. Stammering and the use of 'uh' - 'um' and 'er'






15. Image you want to present to the world






16. Not being malicious; is seen as helpful






17. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






18. Physically observable qualities of a thing or situation.






19. Reciprocal pattern of climate patterns. Can be positive or negative.






20. Describes the study of how humans use and structure time.






21. Tendency to seek information that conforms to an existing self-concept.






22. Arrange it in some meaningful way in order to make sense of the world.






23. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






24. Messages that convey valuing - E.g. 'you exist' 'you're important'






25. Someone who is positive they're right.






26. Making comments totally unrelated to what the other person was just saying.






27. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






28. Involve our attaching meaning to first-order things or situations.






29. Study of how communication is affected by the use - organization - and perception of space and distance.






30. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






31. The relatively stable set of perceptions you hold of yourself.






32. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






33. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






34. Ability to re-create another person's perspective - to experience the world from his/her point of view -






35. Personal invisible bubble; our own area. People's personal space vary.






36. A mirroring of the judgements of those around him or her.






37. Provides a better way to check and to share your interpretations. Has three parts.






38. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






39. Stories we use to describe our personal worlds.






40. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






41. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






43. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






44. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






45. Study of how people communicate through bodily movements.






46. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






47. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






48. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






49. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






50. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.