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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process by which communicators influence each other's perceptions through communication.






2. Area that serves as an extension of our physical being.






3. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






4. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






5. When communicators aren't prepared to argue but still want to register dissatisfaction.






6. Has two or more equally plausible meanings






7. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






8. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






9. Study of how people communicate through bodily movements.






10. Tendency to seek information that conforms to an existing self-concept.






11. Stammering and the use of 'uh' - 'um' and 'er'






12. Physically observable qualities of a thing or situation.






13. Process of protecting our presenting self - our face






14. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






15. Determination of causes and effects in a series of interactions.






16. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






17. A mirroring of the judgements of those around him or her.






18. Provides a better way to check and to share your interpretations. Has three parts.






19. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






20. People we use to evaluate our own characteristics.






21. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






22. Making comments totally unrelated to what the other person was just saying.






23. Messages that convey valuing - E.g. 'you exist' 'you're important'






24. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






25. Degrees of self-dsclosure.






26. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






27. The relatively stable set of perceptions you hold of yourself.






28. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






29. Not being malicious; is seen as helpful






30. Describes the study of how humans use and structure time.






31. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






32. Any interaction between more than two people.






33. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






34. Ability to re-create another person's perspective - to experience the world from his/her point of view -






35. Someone who is positive they're right.






36. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






37. Two-person interacting






38. Ability to construct a variety of different frameworks for viewing an issue.






39. Public image; the way we want to appear to others.






40. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






42. Study of how communication is affected by the use - organization - and perception of space and distance.






43. Arrange it in some meaningful way in order to make sense of the world.






44. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






45. Image you want to present to the world






46. Occurs when one person begins to speak before the other is through making a point.






47. Social tone of a relationship; way people feel about each other as they carry out activities






48. Communication strategies people use to influence how others view them.






49. When we judge ourselves in the most generous terms possible.






50. Both effective and appropriate; trying to balance the two when communicating.