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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






2. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






3. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






4. Making comments totally unrelated to what the other person was just saying.






5. Communication strategies people use to influence how others view them.






6. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






7. Fields of experience that help them make sense of others behavior.






8. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






9. Expresses how you feel about the other person.






10. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






11. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






12. Ability to re-create another person's perspective - to experience the world from his/her point of view -






13. Provides a better way to check and to share your interpretations. Has three parts.






14. A mirroring of the judgements of those around him or her.






15. Someone who is positive they're right.






16. Stammering and the use of 'uh' - 'um' and 'er'






17. Not being malicious; is seen as helpful






18. Study of how the eyes can communicate.






19. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






20. First type of defense-arousing message; judges other person usually in a negative way






21. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






22. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






23. Verbal or nonverbal; Indicates a response to the previous passage/message.






24. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






25. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






26. Deliberate attempt to hide or misrepresent the truth.






27. Person you believe yourself to be in moments of honest self-examination.






28. Determination of causes and effects in a series of interactions.






29. A way to offer thoughts - feelings - and wants without judging the listener.






30. When communicators aren't prepared to argue but still want to register dissatisfaction.






31. Has two or more equally plausible meanings






32. Reciprocal pattern of climate patterns. Can be positive or negative.






33. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






34. Tendency to seek information that conforms to an existing self-concept.






35. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






36. Social tone of a relationship; way people feel about each other as they carry out activities






37. Study of how communication is affected by the use - organization - and perception of space and distance.






38. Part of self-concept that involves evaluations of self-worth.






39. Definse-arousing messages in which speakers hide their ulterior motives.






40. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






41. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






42. Evaluating ourselves in terms of how we compare with others.






43. Messages that convey valuing - E.g. 'you exist' 'you're important'






44. Stories we use to describe our personal worlds.






45. Exaggerated beliefs associated with a categorizing system.






46. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






47. First step to perception; where data we will attend to.






48. Plays a role in virtually every interpersonal act.






49. Describes the abundance of nonverbal cues that add clarity to a verbal message.






50. Image you want to present to the world