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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Contrasts with strategy. Being honest with others rather than manipulating them.






2. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






3. Degrees of self-dsclosure.






4. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






5. Someone who is positive they're right.






6. Area that serves as an extension of our physical being.






7. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






8. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






9. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






10. Messages that we perceive as challenging the image we want to project






11. Person you believe yourself to be in moments of honest self-examination.






12. Ability to re-create another person's perspective - to experience the world from his/her point of view -






13. Process by which communicators influence each other's perceptions through communication.






14. Verbal or nonverbal; Indicates a response to the previous passage/message.






15. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






16. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






17. Image you want to present to the world






18. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






19. When we judge ourselves in the most generous terms possible.






20. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






21. First type of defense-arousing message; judges other person usually in a negative way






22. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






23. Stammering and the use of 'uh' - 'um' and 'er'






24. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






25. Both effective and appropriate; trying to balance the two when communicating.






26. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






27. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






28. Tendency to seek information that conforms to an existing self-concept.






29. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






30. Two-person interacting






31. Plays a role in virtually every interpersonal act.






32. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






33. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






34. First step to perception; where data we will attend to.






35. When communicators aren't prepared to argue but still want to register dissatisfaction.






36. Describes the study of how humans use and structure time.






37. Involve our attaching meaning to first-order things or situations.






38. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






39. Masculine and feminine traits.






40. Part of self-concept that involves evaluations of self-worth.






41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






42. Any interaction between more than two people.






43. People we use to evaluate our own characteristics.






44. A mirroring of the judgements of those around him or her.






45. A way to offer thoughts - feelings - and wants without judging the listener.






46. Attempt to depict all the factors that affect human interaction.






47. Ability to construct a variety of different frameworks for viewing an issue.






48. Describes the abundance of nonverbal cues that add clarity to a verbal message.






49. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






50. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.