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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The relatively stable set of perceptions you hold of yourself.






2. Expresses how you feel about the other person.






3. Both effective and appropriate; trying to balance the two when communicating.






4. Part of self-concept that involves evaluations of self-worth.






5. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






6. Someone who is positive they're right.






7. Tendency to seek information that conforms to an existing self-concept.






8. Person whose evaluations are especially influential.






9. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






10. Has two or more equally plausible meanings






11. Fields of experience that help them make sense of others behavior.






12. When communicators aren't prepared to argue but still want to register dissatisfaction.






13. Degrees of self-dsclosure.






14. Image you want to present to the world






15. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






16. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






17. Evaluating ourselves in terms of how we compare with others.






18. Provides a better way to check and to share your interpretations. Has three parts.






19. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






20. Anything that interferes with the transmission and reception of a message.






21. Involve our attaching meaning to first-order things or situations.






22. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






23. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






24. Reciprocal pattern of climate patterns. Can be positive or negative.






25. Definse-arousing messages in which speakers hide their ulterior motives.






26. Deliberate attempt to hide or misrepresent the truth.






27. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






28. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






29. Stories we use to describe our personal worlds.






30. Making comments totally unrelated to what the other person was just saying.






31. Area that serves as an extension of our physical being.






32. Communication strategies people use to influence how others view them.






33. Distinguishes the study of touching.






34. Occurs when one person begins to speak before the other is through making a point.






35. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






36. First step to perception; where data we will attend to.






37. People we use to evaluate our own characteristics.






38. Process of protecting our presenting self - our face






39. Attempt to depict all the factors that affect human interaction.






40. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






41. Ability to construct a variety of different frameworks for viewing an issue.






42. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






43. Public image; the way we want to appear to others.






44. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






45. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






46. Any interaction between more than two people.






47. Study of how the eyes can communicate.






48. Contrasts with strategy. Being honest with others rather than manipulating them.






49. First type of defense-arousing message; judges other person usually in a negative way






50. Messages expressed by nonlinguistic means.