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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. First type of defense-arousing message; judges other person usually in a negative way






2. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






3. Tendency to seek information that conforms to an existing self-concept.






4. Attempt to depict all the factors that affect human interaction.






5. Study of how the eyes can communicate.






6. Part of self-concept that involves evaluations of self-worth.






7. Arrange it in some meaningful way in order to make sense of the world.






8. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






9. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






10. Not being malicious; is seen as helpful






11. Two-person interacting






12. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






13. Involve our attaching meaning to first-order things or situations.






14. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






15. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






16. Making comments totally unrelated to what the other person was just saying.






17. Describes the abundance of nonverbal cues that add clarity to a verbal message.






18. Ability to re-create another person's perspective - to experience the world from his/her point of view -






19. People we use to evaluate our own characteristics.






20. Reciprocal pattern of climate patterns. Can be positive or negative.






21. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






22. Provides a better way to check and to share your interpretations. Has three parts.






23. Study of how people communicate through bodily movements.






24. Process of attaching meaning to behavior.






25. Fields of experience that help them make sense of others behavior.






26. Ability to construct a variety of different frameworks for viewing an issue.






27. Has two or more equally plausible meanings






28. Masculine and feminine traits.






29. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






30. Evaluating ourselves in terms of how we compare with others.






31. Expresses how you feel about the other person.






32. Public image; the way we want to appear to others.






33. Exaggerated beliefs associated with a categorizing system.






34. Distinguishes the study of touching.






35. Stammering and the use of 'uh' - 'um' and 'er'






36. Study of how communication is affected by the use - organization - and perception of space and distance.






37. Stories we use to describe our personal worlds.






38. Messages that we perceive as challenging the image we want to project






39. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






40. Image you want to present to the world






41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






42. Plays a role in virtually every interpersonal act.






43. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






44. Definse-arousing messages in which speakers hide their ulterior motives.






45. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






46. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






47. A way to offer thoughts - feelings - and wants without judging the listener.






48. Any interaction between more than two people.






49. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






50. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call