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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






2. Verbal or nonverbal; Indicates a response to the previous passage/message.






3. The relatively stable set of perceptions you hold of yourself.






4. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






5. Provides a better way to check and to share your interpretations. Has three parts.






6. When we judge ourselves in the most generous terms possible.






7. A way to offer thoughts - feelings - and wants without judging the listener.






8. First step to perception; where data we will attend to.






9. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






10. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






11. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






12. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






13. Describes the study of how humans use and structure time.






14. People we use to evaluate our own characteristics.






15. Study of how the eyes can communicate.






16. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






17. Social tone of a relationship; way people feel about each other as they carry out activities






18. Deliberate attempt to hide or misrepresent the truth.






19. Expresses how you feel about the other person.






20. Ability to re-create another person's perspective - to experience the world from his/her point of view -






21. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






22. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






23. Masculine and feminine traits.






24. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






25. Making comments totally unrelated to what the other person was just saying.






26. Physically observable qualities of a thing or situation.






27. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






28. Ability to construct a variety of different frameworks for viewing an issue.






29. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






30. Process of attaching meaning to behavior.






31. Evaluating ourselves in terms of how we compare with others.






32. How a person's position in a society shapes their view of society in general and of specific individuals.






33. Person whose evaluations are especially influential.






34. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






35. Person you believe yourself to be in moments of honest self-examination.






36. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






37. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






38. Fields of experience that help them make sense of others behavior.






39. Not being malicious; is seen as helpful






40. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






41. Messages that we perceive as challenging the image we want to project






42. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






43. Determination of causes and effects in a series of interactions.






44. A mirroring of the judgements of those around him or her.






45. Process by which communicators influence each other's perceptions through communication.






46. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






47. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






48. When communicators aren't prepared to argue but still want to register dissatisfaction.






49. Communication strategies people use to influence how others view them.






50. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.