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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Manipulators
Lie
Self-Disclosure
Argumentativeness
2. Both effective and appropriate; trying to balance the two when communicating.
Chronemics
First-order Realities
Superiority
Communication Competence
3. How a person's position in a society shapes their view of society in general and of specific individuals.
Description
Standpoint Theory
Empathy
Negotiation
4. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Public Distance
Nonverbal Communication
Defensiveness
Provisionalism
5. Someone who is positive they're right.
Communication Climate
Androgynous
Certainty
Halo Effect
6. Study of how the eyes can communicate.
Androgynous
Ambiguous Response
Neutrality
Oculesics
7. When we judge ourselves in the most generous terms possible.
Defensiveness
Environment (Contexts)
Self-serving Bias
Perceived Self
8. Two-person interacting
Stereotyping
Cognitive Competence
Haptics
Dyad
9. Describes the study of how humans use and structure time.
Chronemics
Territory
Complaining
Personal Space
10. Expresses how you feel about the other person.
Relational Dimension (of a message)
Benevolent Lie
Aggressiveness
Facework
11. Determination of causes and effects in a series of interactions.
Perceived Self
Lie
Punctuation
Disinhibition
12. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Identity Management
Noise
Neutrality
Dyad
13. Study of how people communicate through bodily movements.
Evaluation
Kinesics
Presenting Self
Feedback
14. A mirroring of the judgements of those around him or her.
Disagreeing Message
Territory
Reflected Appraisal
Communication Climate
15. Ability to construct a variety of different frameworks for viewing an issue.
Perception Checking
Halo Effect
Cognitive Competence
Facework
16. Deliberate attempt to hide or misrepresent the truth.
Identity Management
Lie
Environment (Contexts)
Noise
17. First type of defense-arousing message; judges other person usually in a negative way
Aggressiveness
Evaluation
Second-order Realities
Empathy
18. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Argumentativeness
Complaining
Stereotyping
19. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Perceived Self
Self-concept
Self- monitoring
Social Distance
20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Equality
Punctuation
Channel
Description
21. Reciprocal pattern of climate patterns. Can be positive or negative.
Personal Distance
Interpretation
Spiral
Social Penetration Model
22. Exaggerated beliefs associated with a categorizing system.
Oculesics
Lie
Emblems
Stereotyping
23. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Disfluencies
Superiority
Nonverbal Communication
Emblems
24. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Emblems
Empathy
Richness (of communication media)
Self-Disclosure
25. Personal invisible bubble; our own area. People's personal space vary.
Argumentativeness
Personal Space
Communication Climate
Interpretation
26. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Chronemics
Certainty
Social Penetration Model
27. Distinguishes the study of touching.
Qualitative Interpersonal Communication
Self- monitoring
Haptics
Self-esteem
28. Has two or more equally plausible meanings
Halo Effect
Equivocal Language
Social Distance
Environment (Contexts)
29. A way to offer thoughts - feelings - and wants without judging the listener.
Lie
Neutrality
Disagreeing Message
Description
30. Making comments totally unrelated to what the other person was just saying.
Relational Dimension (of a message)
Cognitive Competence
Identity Management
Irrelevant Response
31. People we use to evaluate our own characteristics.
Empathy
Reference Groups
Selection
Provisionalism
32. Process of protecting our presenting self - our face
Environment (Contexts)
Defensiveness
Ambiguous Response
Identity Management
33. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Emblems
Manipulators
Disagreeing Message
First-order Realities
34. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Social Distance
Evaluation
Confirming Communication
35. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Feedback
Oculesics
Content Dimension
Territory
36. Area that serves as an extension of our physical being.
Territory
Social Distance
Selection
Argumentativeness
37. Physically observable qualities of a thing or situation.
Second-order Realities
First-order Realities
Spiral
Description
38. Anything that interferes with the transmission and reception of a message.
Noise
Empathy
Sandwich Method
Organization
39. Plays a role in virtually every interpersonal act.
Personal Space
Cognitive Conservatism
Interpretation
Disagreeing Message
40. Public image; the way we want to appear to others.
First-order Realities
Face-threatening Acts
Presenting Self
Richness (of communication media)
41. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Lie
Defensiveness
Regulators
Disfluencies
42. Communication strategies people use to influence how others view them.
Environment (Contexts)
Identity Management
Strategy
Spontaneity
43. Fields of experience that help them make sense of others behavior.
Narrative
Environment (Contexts)
Self- monitoring
Provisionalism
44. First step to perception; where data we will attend to.
Interpretation
Provisionalism
Description
Selection
45. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Manipulators
Certainty
Evaluation
Equality
46. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Content Dimension
Impervious Response
Punctuation
Controlling Communication
47. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Ambiguous Response
Paralanguage
Stereotyping
Argumentativeness
48. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Communication Competence
Interpretation
Attribution
49. Process by which communicators influence each other's perceptions through communication.
Negotiation
Interrupting Response
Self-concept
Presenting Self
50. Stories we use to describe our personal worlds.
Cognitive Competence
Problem Orientation
Content Dimension
Narrative