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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Determination of causes and effects in a series of interactions.
Communication Competence
Social Penetration Model
Interpretation
Punctuation
2. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Disconfirming Communication
Emblems
Disfluencies
Strategy
3. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Equality
Identity Management
Proxemics
4. How a person's position in a society shapes their view of society in general and of specific individuals.
Impersonal Response
Social Comparison
Proxemics
Standpoint Theory
5. Messages that we perceive as challenging the image we want to project
Second-order Realities
Provisionalism
Face-threatening Acts
Sandwich Method
6. Person you believe yourself to be in moments of honest self-examination.
Controlling Communication
Sandwich Method
Empathy
Perceived Self
7. Verbal or nonverbal; Indicates a response to the previous passage/message.
Public Distance
Cognitive Conservatism
Feedback
Social Penetration Model
8. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Attribution
Personal Distance
Punctuation
9. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Self-concept
Chronemics
Presenting Self
Personal Distance
10. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Environment (Contexts)
Disfluencies
Self- monitoring
Incongruous Response
11. Messages that convey valuing - E.g. 'you exist' 'you're important'
Oculesics
Self-fulfilling Prophecy
Sandwich Method
Confirming Communication
12. Plays a role in virtually every interpersonal act.
Identity Management
Interpretation
Interrupting Response
Self-serving Bias
13. Fields of experience that help them make sense of others behavior.
Presenting Self
Disagreeing Message
Feedback
Environment (Contexts)
14. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Cognitive Conservatism
Kinesics
Neutrality
Presenting Self
15. Area that serves as an extension of our physical being.
Paralanguage
Benevolent Lie
Territory
Description
16. Provides a better way to check and to share your interpretations. Has three parts.
Paralanguage
Perception Checking
Self-esteem
Presenting Self
17. Stammering and the use of 'uh' - 'um' and 'er'
Impervious Response
Disfluencies
Content Dimension
Cognitive Conservatism
18. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Nonverbal Communication
Second-order Realities
Organization
Impervious Response
19. Involve our attaching meaning to first-order things or situations.
Certainty
Oculesics
Irrelevant Response
Second-order Realities
20. Study of how people communicate through bodily movements.
Self-concept
Problem Orientation
Kinesics
Stereotyping
21. Exaggerated beliefs associated with a categorizing system.
Impervious Response
Self-serving Bias
Selection
Stereotyping
22. Degrees of self-dsclosure.
Face-threatening Acts
Stereotyping
Social Penetration Model
Ambiguous Response
23. Reciprocal pattern of climate patterns. Can be positive or negative.
Oculesics
Communication Climate
Spiral
Personal Distance
24. Personal invisible bubble; our own area. People's personal space vary.
Public Distance
Personal Space
Halo Effect
Cognitive Competence
25. Not being malicious; is seen as helpful
Empathy
Self-Disclosure
Dyad
Benevolent Lie
26. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
First-order Realities
Manipulators
Aggressiveness
Social Comparison
27. Deliberate attempt to hide or misrepresent the truth.
Social Distance
Face
Lie
Oculesics
28. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Richness (of communication media)
Feedback
Reflected Appraisal
29. Masculine and feminine traits.
Androgynous
Interrupting Response
Reference Groups
Self-Disclosure
30. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Stereotyping
Reflected Appraisal
Public Distance
Feedback
31. The relatively stable set of perceptions you hold of yourself.
Neutrality
Description
Self-concept
Chronemics
32. Attempt to depict all the factors that affect human interaction.
Proxemics
Oculesics
Social Penetration Model
Transaction Communication Model
33. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Nonverbal Communication
Empathy
Confirmation Bias
Public Distance
34. Definse-arousing messages in which speakers hide their ulterior motives.
Self-fulfilling Prophecy
Strategy
Perception Checking
Feedback
35. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Spiral
Negotiation
Benevolent Lie
Self-fulfilling Prophecy
36. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Empathy
Negotiation
Self-Disclosure
Self-fulfilling Prophecy
37. Process by which communicators influence each other's perceptions through communication.
Negotiation
Proxemics
Impersonal Response
Self-esteem
38. Image you want to present to the world
Disconfirming Communication
Cognitive Competence
Perception Checking
Face
39. Person whose evaluations are especially influential.
Cognitive Competence
Organization
Relational Dimension (of a message)
Significant Other
40. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Benevolent Lie
Lie
Perception Checking
Equality
41. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Spiral
Reference Groups
Cognitive Competence
42. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Cognitive Competence
Impersonal Response
Stereotyping
Manipulators
43. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Provisionalism
Richness (of communication media)
Channel
Aggressiveness
44. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Communication Competence
Impervious Response
Confirming Communication
Channel
45. Process of attaching meaning to behavior.
Empathy
Attribution
Communication Climate
Disfluencies
46. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Self- monitoring
Reference Groups
Face-threatening Acts
47. Has two or more equally plausible meanings
Strategy
Negotiation
Equivocal Language
Neutrality
48. First step to perception; where data we will attend to.
Environment (Contexts)
Selection
Spiral
Social Comparison
49. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Richness (of communication media)
Evaluation
Selection
50. Evaluating ourselves in terms of how we compare with others.
Problem Orientation
Reflected Appraisal
Social Comparison
Tangential Response
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