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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Public Distance
Benevolent Lie
Richness (of communication media)
First-order Realities
2. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Face-threatening Acts
Content Dimension
Confirmation Bias
Personal Distance
3. Plays a role in virtually every interpersonal act.
Nonverbal Communication
Interpretation
Facework
Haptics
4. Process by which communicators influence each other's perceptions through communication.
Negotiation
Paralanguage
Presenting Self
Lie
5. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Problem Orientation
Noise
Self-fulfilling Prophecy
6. Stories we use to describe our personal worlds.
Defensiveness
Narrative
Incongruous Response
Public Distance
7. When communicators aren't prepared to argue but still want to register dissatisfaction.
Communication Climate
Complaining
Proxemics
Reflected Appraisal
8. The relatively stable set of perceptions you hold of yourself.
Face-threatening Acts
Proxemics
Self-concept
Kinesics
9. Provides a better way to check and to share your interpretations. Has three parts.
Kinesics
Perception Checking
Interrupting Response
Feedback
10. Communication strategies people use to influence how others view them.
Neutrality
Cognitive Conservatism
Oculesics
Identity Management
11. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Self-fulfilling Prophecy
Tangential Response
Reference Groups
12. Any interaction between more than two people.
Aggressiveness
Qualitative Interpersonal Communication
Self- monitoring
Quantitive Interpersonal Communication
13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Impersonal Response
Cognitive Competence
Environment (Contexts)
Argumentativeness
14. Exaggerated beliefs associated with a categorizing system.
Emblems
Incongruous Response
Equivocal Language
Stereotyping
15. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Social Distance
Sandwich Method
Noise
Disfluencies
16. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Evaluation
Kinesics
Superiority
Disagreeing Message
17. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Spontaneity
Self-Disclosure
Ambiguous Response
Spiral
18. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Empathy
Confirmation Bias
Evaluation
Equality
19. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
First-order Realities
Public Distance
Impervious Response
Disfluencies
20. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Communication Climate
Social Distance
Standpoint Theory
Transaction Communication Model
21. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Disfluencies
Regulators
Perception Checking
Manipulators
22. Study of how people communicate through bodily movements.
Kinesics
Content Dimension
Evaluation
Equivocal Language
23. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Social Penetration Model
Social Distance
Disfluencies
24. Process of attaching meaning to behavior.
Attribution
Spiral
Richness (of communication media)
Social Distance
25. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Social Penetration Model
Benevolent Lie
Certainty
26. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Neutrality
Emblems
Noise
Provisionalism
27. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Spiral
Cognitive Competence
Manipulators
Intimate Distance
28. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Perceived Self
Qualitative Interpersonal Communication
Standpoint Theory
Emblems
29. Determination of causes and effects in a series of interactions.
Description
Identity Management
Punctuation
Certainty
30. Study of how the eyes can communicate.
Oculesics
Narrative
Personal Distance
Argumentativeness
31. Study of how communication is affected by the use - organization - and perception of space and distance.
Attribution
Description
Proxemics
Irrelevant Response
32. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Neutrality
Self-concept
Self-esteem
33. Process of protecting our presenting self - our face
Disinhibition
Defensiveness
Channel
Stereotyping
34. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Problem Orientation
Social Comparison
Facework
Paralanguage
35. Part of self-concept that involves evaluations of self-worth.
Self-Disclosure
Sandwich Method
Communication Climate
Self-esteem
36. Distinguishes the study of touching.
Communication Competence
Disinhibition
Complaining
Haptics
37. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Attribution
Empathy
Dyad
Disconfirming Communication
38. Area that serves as an extension of our physical being.
Communication Competence
Territory
Richness (of communication media)
Interrupting Response
39. Not being malicious; is seen as helpful
Reference Groups
Narrative
Benevolent Lie
Significant Other
40. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Halo Effect
Channel
Controlling Communication
Ambiguous Response
41. Masculine and feminine traits.
Disinhibition
Androgynous
Feedback
Facework
42. Physically observable qualities of a thing or situation.
Androgynous
First-order Realities
Intimate Distance
Noise
43. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Selection
Noise
Identity Management
44. Verbal or nonverbal; Indicates a response to the previous passage/message.
Proxemics
Evaluation
Feedback
Personal Distance
45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Paralanguage
Problem Orientation
Self-Disclosure
Negotiation
46. Tendency to seek information that conforms to an existing self-concept.
Sandwich Method
Cognitive Conservatism
Regulators
Confirming Communication
47. Personal invisible bubble; our own area. People's personal space vary.
Confirming Communication
Haptics
Organization
Personal Space
48. People we use to evaluate our own characteristics.
Reference Groups
Confirmation Bias
Perception Checking
Interrupting Response
49. Anything that interferes with the transmission and reception of a message.
Noise
Territory
Complaining
Standpoint Theory
50. Describes the study of how humans use and structure time.
Benevolent Lie
Oculesics
Chronemics
Paralanguage