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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person you believe yourself to be in moments of honest self-examination.






2. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






3. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






4. Contrasts with strategy. Being honest with others rather than manipulating them.






5. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






6. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






7. A way to offer thoughts - feelings - and wants without judging the listener.






8. Process by which communicators influence each other's perceptions through communication.






9. Expresses how you feel about the other person.






10. Study of how communication is affected by the use - organization - and perception of space and distance.






11. Physically observable qualities of a thing or situation.






12. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






13. Provides a better way to check and to share your interpretations. Has three parts.






14. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






15. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






16. Study of how the eyes can communicate.






17. Anything that interferes with the transmission and reception of a message.






18. Process of protecting our presenting self - our face






19. Person whose evaluations are especially influential.






20. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






21. Ability to re-create another person's perspective - to experience the world from his/her point of view -






22. Masculine and feminine traits.






23. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






24. Has two or more equally plausible meanings






25. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






26. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






27. Degrees of self-dsclosure.






28. Not being malicious; is seen as helpful






29. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






30. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






31. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






32. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






33. First type of defense-arousing message; judges other person usually in a negative way






34. When communicators aren't prepared to argue but still want to register dissatisfaction.






35. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






36. Tendency to seek information that conforms to an existing self-concept.






37. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






38. Study of how people communicate through bodily movements.






39. Deliberate attempt to hide or misrepresent the truth.






40. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






41. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






42. Involve our attaching meaning to first-order things or situations.






43. First step to perception; where data we will attend to.






44. Part of self-concept that involves evaluations of self-worth.






45. People we use to evaluate our own characteristics.






46. Process of attaching meaning to behavior.






47. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






48. Messages that we perceive as challenging the image we want to project






49. Describes the abundance of nonverbal cues that add clarity to a verbal message.






50. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.