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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person you believe yourself to be in moments of honest self-examination.
Personal Space
Evaluation
Perceived Self
Provisionalism
2. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Superiority
Confirmation Bias
Manipulators
Certainty
3. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Territory
Self- monitoring
Self-fulfilling Prophecy
4. Contrasts with strategy. Being honest with others rather than manipulating them.
Kinesics
First-order Realities
Spontaneity
Disinhibition
5. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Problem Orientation
Defensiveness
Haptics
Sandwich Method
6. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Richness (of communication media)
Personal Space
Presenting Self
Social Comparison
7. A way to offer thoughts - feelings - and wants without judging the listener.
Irrelevant Response
Social Penetration Model
Cognitive Competence
Description
8. Process by which communicators influence each other's perceptions through communication.
Proxemics
Perception Checking
Negotiation
Perceived Self
9. Expresses how you feel about the other person.
Emblems
Relational Dimension (of a message)
Androgynous
Impervious Response
10. Study of how communication is affected by the use - organization - and perception of space and distance.
Impersonal Response
Proxemics
Defensiveness
Confirming Communication
11. Physically observable qualities of a thing or situation.
First-order Realities
Feedback
Superiority
Reference Groups
12. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Cognitive Competence
Cognitive Conservatism
Aggressiveness
Regulators
13. Provides a better way to check and to share your interpretations. Has three parts.
Interpretation
Perception Checking
Self-fulfilling Prophecy
Haptics
14. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Standpoint Theory
Irrelevant Response
Transaction Communication Model
15. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Equivocal Language
Qualitative Interpersonal Communication
Punctuation
16. Study of how the eyes can communicate.
Oculesics
Aggressiveness
Presenting Self
Significant Other
17. Anything that interferes with the transmission and reception of a message.
Noise
Sandwich Method
Face
Disconfirming Communication
18. Process of protecting our presenting self - our face
Defensiveness
Transaction Communication Model
Cognitive Competence
Second-order Realities
19. Person whose evaluations are especially influential.
Paralanguage
Face
Significant Other
Perception Checking
20. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Androgynous
Ambiguous Response
Problem Orientation
Disagreeing Message
21. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Cognitive Competence
Transaction Communication Model
Empathy
Communication Climate
22. Masculine and feminine traits.
Strategy
Androgynous
Confirmation Bias
Disagreeing Message
23. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Richness (of communication media)
Disfluencies
Proxemics
24. Has two or more equally plausible meanings
Nonverbal Communication
Equivocal Language
Problem Orientation
Self-esteem
25. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Interpretation
Public Distance
Problem Orientation
Ambiguous Response
26. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Richness (of communication media)
Paralanguage
Content Dimension
Complaining
27. Degrees of self-dsclosure.
Emblems
Proxemics
Social Penetration Model
Empathy
28. Not being malicious; is seen as helpful
Benevolent Lie
Superiority
Personal Space
Intimate Distance
29. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Manipulators
Stereotyping
Social Distance
Computer-mediated Communication (CMC)
30. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Reflected Appraisal
Aggressiveness
Punctuation
Manipulators
31. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Perceived Self
Channel
Reference Groups
Attribution
32. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Presenting Self
Strategy
Noise
Disconfirming Communication
33. First type of defense-arousing message; judges other person usually in a negative way
Ambiguous Response
Social Comparison
Dyad
Evaluation
34. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Channel
Regulators
Organization
35. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Confirming Communication
Haptics
Empathy
Halo Effect
36. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Negotiation
Interpretation
Narrative
37. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Narrative
Disagreeing Message
Punctuation
Communication Climate
38. Study of how people communicate through bodily movements.
Incongruous Response
Presenting Self
Kinesics
Problem Orientation
39. Deliberate attempt to hide or misrepresent the truth.
Lie
Spontaneity
Social Comparison
Attribution
40. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Environment (Contexts)
Communication Competence
First-order Realities
Self-fulfilling Prophecy
41. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Reflected Appraisal
Incongruous Response
Empathy
Identity Management
42. Involve our attaching meaning to first-order things or situations.
Public Distance
Second-order Realities
Halo Effect
Presenting Self
43. First step to perception; where data we will attend to.
Computer-mediated Communication (CMC)
Identity Management
Transaction Communication Model
Selection
44. Part of self-concept that involves evaluations of self-worth.
Self-esteem
Standpoint Theory
Emblems
Empathy
45. People we use to evaluate our own characteristics.
Haptics
Reference Groups
Manipulators
Lie
46. Process of attaching meaning to behavior.
Public Distance
Attribution
Interrupting Response
Self- monitoring
47. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Certainty
Problem Orientation
Regulators
Transaction Communication Model
48. Messages that we perceive as challenging the image we want to project
Social Penetration Model
Face-threatening Acts
Identity Management
Facework
49. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Feedback
Strategy
Content Dimension
50. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Confirmation Bias
Qualitative Interpersonal Communication
Second-order Realities
Androgynous