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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stories we use to describe our personal worlds.
Equivocal Language
Communication Competence
Narrative
Spiral
2. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Manipulators
Provisionalism
Self- monitoring
Content Dimension
3. Personal invisible bubble; our own area. People's personal space vary.
Spiral
Reference Groups
Personal Space
Social Penetration Model
4. Involve our attaching meaning to first-order things or situations.
Empathy
Second-order Realities
Impervious Response
Perception Checking
5. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Personal Space
Chronemics
Intimate Distance
Perception Checking
6. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Equivocal Language
Superiority
Personal Space
Regulators
7. Anything that interferes with the transmission and reception of a message.
Argumentativeness
Identity Management
Narrative
Noise
8. When we judge ourselves in the most generous terms possible.
Social Penetration Model
Perceived Self
Presenting Self
Self-serving Bias
9. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Spiral
Spontaneity
Disfluencies
10. People we use to evaluate our own characteristics.
Environment (Contexts)
Disagreeing Message
Problem Orientation
Reference Groups
11. Study of how the eyes can communicate.
Oculesics
Confirming Communication
Organization
Halo Effect
12. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Identity Management
Superiority
Self-Disclosure
13. Distinguishes the study of touching.
Tangential Response
Haptics
Confirming Communication
Benevolent Lie
14. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirmation Bias
Irrelevant Response
Regulators
Impersonal Response
15. Someone who is positive they're right.
Benevolent Lie
Self-Disclosure
Spiral
Certainty
16. Has two or more equally plausible meanings
Defensiveness
Negotiation
Equivocal Language
Territory
17. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Evaluation
Personal Distance
Argumentativeness
18. Verbal or nonverbal; Indicates a response to the previous passage/message.
Tangential Response
Social Comparison
Feedback
Provisionalism
19. Plays a role in virtually every interpersonal act.
Strategy
Reflected Appraisal
Interpretation
Androgynous
20. Public image; the way we want to appear to others.
Personal Space
Presenting Self
Regulators
Defensiveness
21. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Complaining
Self- monitoring
Proxemics
Self-fulfilling Prophecy
22. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Superiority
Presenting Self
Interrupting Response
Computer-mediated Communication (CMC)
23. Tendency to seek information that conforms to an existing self-concept.
Disinhibition
Spontaneity
Spiral
Cognitive Conservatism
24. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Impersonal Response
Transaction Communication Model
Noise
Sandwich Method
25. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Second-order Realities
Disagreeing Message
Androgynous
Self-esteem
26. Ability to construct a variety of different frameworks for viewing an issue.
Chronemics
Reference Groups
Public Distance
Cognitive Competence
27. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Public Distance
Incongruous Response
Communication Competence
Aggressiveness
28. Any interaction between more than two people.
Social Comparison
Perception Checking
Intimate Distance
Quantitive Interpersonal Communication
29. Study of how people communicate through bodily movements.
Self-esteem
Kinesics
Negotiation
Benevolent Lie
30. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Organization
Disagreeing Message
Superiority
Paralanguage
31. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Empathy
Reference Groups
Regulators
Facework
32. Process by which communicators influence each other's perceptions through communication.
Negotiation
Self-serving Bias
Perception Checking
Dyad
33. Fields of experience that help them make sense of others behavior.
Superiority
Noise
Environment (Contexts)
Territory
34. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Identity Management
Punctuation
Paralanguage
Irrelevant Response
35. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Selection
Personal Distance
Impersonal Response
Emblems
36. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Self-Disclosure
Equality
Certainty
Channel
37. Contrasts with strategy. Being honest with others rather than manipulating them.
Reflected Appraisal
Spontaneity
Cognitive Conservatism
Perception Checking
38. Area that serves as an extension of our physical being.
Cognitive Competence
Personal Distance
Neutrality
Territory
39. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Facework
Qualitative Interpersonal Communication
Confirmation Bias
Tangential Response
40. Describes the study of how humans use and structure time.
Regulators
Self- monitoring
Personal Distance
Chronemics
41. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Standpoint Theory
Impervious Response
Strategy
42. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Disfluencies
Incongruous Response
Impersonal Response
Oculesics
43. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Face-threatening Acts
Disinhibition
Cognitive Conservatism
Controlling Communication
44. Communication strategies people use to influence how others view them.
Identity Management
Environment (Contexts)
Presenting Self
Incongruous Response
45. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Irrelevant Response
Regulators
Description
Manipulators
46. Exaggerated beliefs associated with a categorizing system.
Interrupting Response
Personal Space
Stereotyping
Richness (of communication media)
47. Social tone of a relationship; way people feel about each other as they carry out activities
Perceived Self
Provisionalism
Lie
Communication Climate
48. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Significant Other
Superiority
Face
49. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Intimate Distance
Impervious Response
Benevolent Lie
50. Occurs when one person begins to speak before the other is through making a point.
Negotiation
Impersonal Response
Problem Orientation
Interrupting Response