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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






2. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






3. Person whose evaluations are especially influential.






4. Tendency to seek information that conforms to an existing self-concept.






5. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






6. Determination of causes and effects in a series of interactions.






7. Expresses how you feel about the other person.






8. Personal invisible bubble; our own area. People's personal space vary.






9. Verbal or nonverbal; Indicates a response to the previous passage/message.






10. Study of how the eyes can communicate.






11. Area that serves as an extension of our physical being.






12. Process of protecting our presenting self - our face






13. When communicators aren't prepared to argue but still want to register dissatisfaction.






14. Messages that convey valuing - E.g. 'you exist' 'you're important'






15. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






16. Process by which communicators influence each other's perceptions through communication.






17. Deliberate attempt to hide or misrepresent the truth.






18. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






19. Masculine and feminine traits.






20. Involve our attaching meaning to first-order things or situations.






21. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






22. Stammering and the use of 'uh' - 'um' and 'er'






23. Both effective and appropriate; trying to balance the two when communicating.






24. Ability to re-create another person's perspective - to experience the world from his/her point of view -






25. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






26. Arrange it in some meaningful way in order to make sense of the world.






27. Contrasts with strategy. Being honest with others rather than manipulating them.






28. Making comments totally unrelated to what the other person was just saying.






29. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






30. First type of defense-arousing message; judges other person usually in a negative way






31. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






32. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






33. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






34. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






35. Image you want to present to the world






36. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






37. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






38. Occurs when one person begins to speak before the other is through making a point.






39. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






40. Stories we use to describe our personal worlds.






41. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






42. Messages that we perceive as challenging the image we want to project






43. Distinguishes the study of touching.






44. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






45. Study of how people communicate through bodily movements.






46. Plays a role in virtually every interpersonal act.






47. How a person's position in a society shapes their view of society in general and of specific individuals.






48. Process of attaching meaning to behavior.






49. Attempt to depict all the factors that affect human interaction.






50. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.







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Can you answer 50 questions in 15 minutes?


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