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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the study of how humans use and structure time.






2. Study of how the eyes can communicate.






3. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






4. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






5. Definse-arousing messages in which speakers hide their ulterior motives.






6. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






7. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






8. Person you believe yourself to be in moments of honest self-examination.






9. Determination of causes and effects in a series of interactions.






10. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






11. Area that serves as an extension of our physical being.






12. Public image; the way we want to appear to others.






13. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






14. Exaggerated beliefs associated with a categorizing system.






15. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






16. Expresses how you feel about the other person.






17. Anything that interferes with the transmission and reception of a message.






18. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






19. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






20. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






21. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






22. Communication strategies people use to influence how others view them.






23. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






24. First step to perception; where data we will attend to.






25. Social tone of a relationship; way people feel about each other as they carry out activities






26. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






27. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






28. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






29. How a person's position in a society shapes their view of society in general and of specific individuals.






30. Study of how people communicate through bodily movements.






31. Both effective and appropriate; trying to balance the two when communicating.






32. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






33. A mirroring of the judgements of those around him or her.






34. Evaluating ourselves in terms of how we compare with others.






35. Part of self-concept that involves evaluations of self-worth.






36. Contrasts with strategy. Being honest with others rather than manipulating them.






37. Not being malicious; is seen as helpful






38. Describes the abundance of nonverbal cues that add clarity to a verbal message.






39. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






40. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






41. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






42. Personal invisible bubble; our own area. People's personal space vary.






43. When we judge ourselves in the most generous terms possible.






44. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






45. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






46. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






47. When communicators aren't prepared to argue but still want to register dissatisfaction.






48. Degrees of self-dsclosure.






49. Person whose evaluations are especially influential.






50. Fields of experience that help them make sense of others behavior.