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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Punctuation
Attribution
Incongruous Response
2. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Standpoint Theory
Qualitative Interpersonal Communication
Spontaneity
3. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Impersonal Response
Intimate Distance
Richness (of communication media)
Social Penetration Model
4. Communication strategies people use to influence how others view them.
Perception Checking
Social Distance
Self- monitoring
Identity Management
5. Study of how people communicate through bodily movements.
Interrupting Response
Kinesics
Nonverbal Communication
Self-serving Bias
6. A way to offer thoughts - feelings - and wants without judging the listener.
Defensiveness
Territory
Description
Sandwich Method
7. Both effective and appropriate; trying to balance the two when communicating.
Ambiguous Response
Self-serving Bias
Impersonal Response
Communication Competence
8. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Communication Competence
Impervious Response
Argumentativeness
Equality
9. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Disinhibition
Attribution
Empathy
Intimate Distance
10. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Perceived Self
Confirmation Bias
Cognitive Competence
Environment (Contexts)
11. Degrees of self-dsclosure.
Presenting Self
Social Penetration Model
Personal Space
Face-threatening Acts
12. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Lie
Paralanguage
Evaluation
Problem Orientation
13. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Environment (Contexts)
Regulators
Incongruous Response
14. Plays a role in virtually every interpersonal act.
Social Distance
Interpretation
Empathy
Spiral
15. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Public Distance
Nonverbal Communication
Stereotyping
16. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Irrelevant Response
Public Distance
Self- monitoring
Richness (of communication media)
17. Person whose evaluations are especially influential.
Confirming Communication
Disagreeing Message
Defensiveness
Significant Other
18. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Stereotyping
Self-Disclosure
Content Dimension
First-order Realities
19. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Significant Other
Empathy
Standpoint Theory
Provisionalism
20. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Richness (of communication media)
Sandwich Method
Empathy
Disagreeing Message
21. Area that serves as an extension of our physical being.
Territory
Perceived Self
Communication Competence
Stereotyping
22. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Description
Perception Checking
Disagreeing Message
23. Social tone of a relationship; way people feel about each other as they carry out activities
Face
Presenting Self
Impervious Response
Communication Climate
24. A mirroring of the judgements of those around him or her.
Confirming Communication
Tangential Response
Reference Groups
Reflected Appraisal
25. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Chronemics
Superiority
Noise
Standpoint Theory
26. Tendency to seek information that conforms to an existing self-concept.
Halo Effect
Personal Space
Environment (Contexts)
Cognitive Conservatism
27. Determination of causes and effects in a series of interactions.
Richness (of communication media)
Noise
Facework
Punctuation
28. Two-person interacting
Haptics
Face-threatening Acts
Dyad
Communication Climate
29. Fields of experience that help them make sense of others behavior.
Dyad
Environment (Contexts)
Social Distance
Aggressiveness
30. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Aggressiveness
Communication Competence
Problem Orientation
Organization
31. First step to perception; where data we will attend to.
Quantitive Interpersonal Communication
Presenting Self
Spiral
Selection
32. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Quantitive Interpersonal Communication
Public Distance
Equivocal Language
Incongruous Response
33. Messages that we perceive as challenging the image we want to project
Benevolent Lie
Social Comparison
Communication Climate
Face-threatening Acts
34. Not being malicious; is seen as helpful
Benevolent Lie
Environment (Contexts)
Self-esteem
Face
35. Process of protecting our presenting self - our face
Cognitive Conservatism
Equality
Perception Checking
Defensiveness
36. Stories we use to describe our personal worlds.
Narrative
Cognitive Conservatism
Halo Effect
Equality
37. Attempt to depict all the factors that affect human interaction.
Self-esteem
Selection
Transaction Communication Model
Intimate Distance
38. The relatively stable set of perceptions you hold of yourself.
Self-esteem
First-order Realities
Quantitive Interpersonal Communication
Self-concept
39. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Self- monitoring
Cognitive Conservatism
Qualitative Interpersonal Communication
Significant Other
40. Definse-arousing messages in which speakers hide their ulterior motives.
Qualitative Interpersonal Communication
Noise
Strategy
Self-Disclosure
41. Arrange it in some meaningful way in order to make sense of the world.
Spontaneity
Organization
Description
Personal Space
42. Messages that convey valuing - E.g. 'you exist' 'you're important'
Social Penetration Model
Disagreeing Message
Public Distance
Confirming Communication
43. Anything that interferes with the transmission and reception of a message.
Personal Distance
Self-esteem
Noise
Impervious Response
44. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Empathy
Dyad
Content Dimension
Spontaneity
45. Image you want to present to the world
Face
Reflected Appraisal
Self-Disclosure
Halo Effect
46. Has two or more equally plausible meanings
Equivocal Language
Social Distance
Public Distance
Transaction Communication Model
47. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Self-esteem
Face-threatening Acts
Disfluencies
Channel
48. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Self-fulfilling Prophecy
Personal Space
Reference Groups
Controlling Communication
49. People we use to evaluate our own characteristics.
Empathy
Attribution
Chronemics
Reference Groups
50. Someone who is positive they're right.
Regulators
Certainty
Neutrality
Communication Climate