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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Self-serving Bias
Disagreeing Message
Qualitative Interpersonal Communication
Manipulators
2. Study of how communication is affected by the use - organization - and perception of space and distance.
Self-esteem
Oculesics
Self-fulfilling Prophecy
Proxemics
3. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Attribution
Public Distance
Sandwich Method
Standpoint Theory
4. Image you want to present to the world
Lie
Nonverbal Communication
Tangential Response
Face
5. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Feedback
Cognitive Competence
Personal Distance
Self- monitoring
6. Messages that we perceive as challenging the image we want to project
Selection
Facework
Self-Disclosure
Face-threatening Acts
7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Reference Groups
Irrelevant Response
Provisionalism
8. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Impervious Response
Spiral
Halo Effect
9. Involve our attaching meaning to first-order things or situations.
Evaluation
Second-order Realities
Relational Dimension (of a message)
Public Distance
10. Process of attaching meaning to behavior.
Social Penetration Model
Self-Disclosure
Attribution
Irrelevant Response
11. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Sandwich Method
Content Dimension
Disfluencies
12. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Intimate Distance
Provisionalism
Presenting Self
Ambiguous Response
13. Not being malicious; is seen as helpful
Benevolent Lie
Negotiation
Dyad
Confirming Communication
14. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Strategy
Paralanguage
Self-fulfilling Prophecy
Incongruous Response
15. Study of how people communicate through bodily movements.
Self-Disclosure
Kinesics
Spontaneity
Presenting Self
16. Fields of experience that help them make sense of others behavior.
Personal Distance
Communication Competence
Environment (Contexts)
Personal Space
17. Determination of causes and effects in a series of interactions.
Reference Groups
Punctuation
Androgynous
Equality
18. Contrasts with strategy. Being honest with others rather than manipulating them.
Androgynous
Self-fulfilling Prophecy
Spontaneity
Identity Management
19. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Personal Space
Disagreeing Message
Territory
Presenting Self
20. Ability to construct a variety of different frameworks for viewing an issue.
Regulators
Cognitive Competence
Manipulators
Identity Management
21. Provides a better way to check and to share your interpretations. Has three parts.
Nonverbal Communication
Perception Checking
Reflected Appraisal
Perceived Self
22. Person you believe yourself to be in moments of honest self-examination.
Impervious Response
Perceived Self
Perception Checking
Haptics
23. First step to perception; where data we will attend to.
Selection
Narrative
Computer-mediated Communication (CMC)
Self-Disclosure
24. A way to offer thoughts - feelings - and wants without judging the listener.
Cognitive Conservatism
Description
Incongruous Response
Chronemics
25. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Cognitive Conservatism
Intimate Distance
Public Distance
26. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Reference Groups
Ambiguous Response
Second-order Realities
27. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Disconfirming Communication
Content Dimension
Self-serving Bias
Transaction Communication Model
28. Occurs when one person begins to speak before the other is through making a point.
Strategy
Interrupting Response
Quantitive Interpersonal Communication
Superiority
29. Tendency to seek information that conforms to an existing self-concept.
Tangential Response
Interpretation
Cognitive Conservatism
Empathy
30. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Aggressiveness
Social Comparison
Chronemics
Paralanguage
31. The relatively stable set of perceptions you hold of yourself.
Self-concept
Negotiation
Benevolent Lie
Haptics
32. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Communication Competence
Oculesics
Aggressiveness
33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Standpoint Theory
Disconfirming Communication
Argumentativeness
Intimate Distance
34. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Defensiveness
Channel
Disfluencies
Aggressiveness
35. Process of protecting our presenting self - our face
Defensiveness
Regulators
Identity Management
Sandwich Method
36. Verbal or nonverbal; Indicates a response to the previous passage/message.
Reference Groups
Feedback
Lie
Self-serving Bias
37. Evaluating ourselves in terms of how we compare with others.
Transaction Communication Model
First-order Realities
Social Comparison
Interpretation
38. Reciprocal pattern of climate patterns. Can be positive or negative.
Selection
Presenting Self
Spiral
Dyad
39. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Cognitive Conservatism
Environment (Contexts)
Stereotyping
40. Anything that interferes with the transmission and reception of a message.
Standpoint Theory
Sandwich Method
Intimate Distance
Noise
41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Evaluation
Social Distance
Significant Other
Tangential Response
42. Expresses how you feel about the other person.
Cognitive Conservatism
Confirmation Bias
Richness (of communication media)
Relational Dimension (of a message)
43. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Narrative
Social Distance
Superiority
Empathy
44. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Communication Climate
Neutrality
Spiral
45. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Content Dimension
Punctuation
Impersonal Response
Facework
46. How a person's position in a society shapes their view of society in general and of specific individuals.
Facework
Standpoint Theory
Self- monitoring
Quantitive Interpersonal Communication
47. Stammering and the use of 'uh' - 'um' and 'er'
Identity Management
Richness (of communication media)
Sandwich Method
Disfluencies
48. Has two or more equally plausible meanings
Defensiveness
Selection
Impervious Response
Equivocal Language
49. Person whose evaluations are especially influential.
Standpoint Theory
Significant Other
Certainty
Relational Dimension (of a message)
50. When we judge ourselves in the most generous terms possible.
Stereotyping
Noise
Self-serving Bias
Social Penetration Model