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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages that we perceive as challenging the image we want to project






2. Both effective and appropriate; trying to balance the two when communicating.






3. A mirroring of the judgements of those around him or her.






4. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






5. Making comments totally unrelated to what the other person was just saying.






6. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






7. Plays a role in virtually every interpersonal act.






8. Evaluating ourselves in terms of how we compare with others.






9. Deliberate attempt to hide or misrepresent the truth.






10. First step to perception; where data we will attend to.






11. Arrange it in some meaningful way in order to make sense of the world.






12. Reciprocal pattern of climate patterns. Can be positive or negative.






13. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






14. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






15. The relatively stable set of perceptions you hold of yourself.






16. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






17. Study of how the eyes can communicate.






18. Any interaction between more than two people.






19. Degrees of self-dsclosure.






20. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






21. How a person's position in a society shapes their view of society in general and of specific individuals.






22. Describes the abundance of nonverbal cues that add clarity to a verbal message.






23. First type of defense-arousing message; judges other person usually in a negative way






24. Study of how communication is affected by the use - organization - and perception of space and distance.






25. Determination of causes and effects in a series of interactions.






26. When we judge ourselves in the most generous terms possible.






27. Anything that interferes with the transmission and reception of a message.






28. Person whose evaluations are especially influential.






29. Not being malicious; is seen as helpful






30. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






31. Ability to re-create another person's perspective - to experience the world from his/her point of view -






32. Describes the study of how humans use and structure time.






33. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






34. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






35. Physically observable qualities of a thing or situation.






36. Process by which communicators influence each other's perceptions through communication.






37. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






38. Personal invisible bubble; our own area. People's personal space vary.






39. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






40. People we use to evaluate our own characteristics.






41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






42. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






43. Public image; the way we want to appear to others.






44. Has two or more equally plausible meanings






45. Attempt to depict all the factors that affect human interaction.






46. Occurs when one person begins to speak before the other is through making a point.






47. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






48. Area that serves as an extension of our physical being.






49. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






50. Ability to construct a variety of different frameworks for viewing an issue.