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Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Problem Orientation
Self-fulfilling Prophecy
Emblems
2. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Organization
Significant Other
Evaluation
3. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Problem Orientation
Irrelevant Response
Intimate Distance
4. Physically observable qualities of a thing or situation.
First-order Realities
Transaction Communication Model
Halo Effect
Perception Checking
5. Ability to construct a variety of different frameworks for viewing an issue.
Disfluencies
Cognitive Competence
Equivocal Language
Regulators
6. Masculine and feminine traits.
Communication Climate
Androgynous
Strategy
Noise
7. Evaluating ourselves in terms of how we compare with others.
Sandwich Method
Reference Groups
Social Comparison
Perceived Self
8. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Disagreeing Message
Public Distance
Certainty
Empathy
9. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Strategy
Incongruous Response
Nonverbal Communication
Complaining
10. Messages that convey valuing - E.g. 'you exist' 'you're important'
Social Penetration Model
Irrelevant Response
Stereotyping
Confirming Communication
11. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Organization
Public Distance
Equality
Ambiguous Response
12. Arrange it in some meaningful way in order to make sense of the world.
Tangential Response
Environment (Contexts)
Organization
Negotiation
13. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Confirming Communication
Public Distance
Emblems
14. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Self-esteem
Disagreeing Message
Halo Effect
Personal Distance
15. Stories we use to describe our personal worlds.
Stereotyping
Content Dimension
Computer-mediated Communication (CMC)
Narrative
16. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Communication Climate
Androgynous
Personal Distance
17. Communication strategies people use to influence how others view them.
Identity Management
Feedback
Defensiveness
Narrative
18. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Manipulators
Self-fulfilling Prophecy
Social Comparison
Provisionalism
19. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Richness (of communication media)
Intimate Distance
Feedback
20. Making comments totally unrelated to what the other person was just saying.
Face
Organization
Irrelevant Response
Kinesics
21. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Chronemics
Self- monitoring
Controlling Communication
22. Involve our attaching meaning to first-order things or situations.
Presenting Self
Regulators
Incongruous Response
Second-order Realities
23. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Confirming Communication
Strategy
Content Dimension
Irrelevant Response
24. Personal invisible bubble; our own area. People's personal space vary.
Defensiveness
Personal Space
Interpretation
Public Distance
25. Study of how communication is affected by the use - organization - and perception of space and distance.
Interpretation
Proxemics
Impersonal Response
Second-order Realities
26. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Transaction Communication Model
Social Penetration Model
Sandwich Method
Empathy
27. The relatively stable set of perceptions you hold of yourself.
Superiority
Neutrality
Self-concept
Reference Groups
28. First type of defense-arousing message; judges other person usually in a negative way
Irrelevant Response
Ambiguous Response
Punctuation
Evaluation
29. Exaggerated beliefs associated with a categorizing system.
Neutrality
Confirmation Bias
Facework
Stereotyping
30. Process of attaching meaning to behavior.
Manipulators
Disinhibition
Self-fulfilling Prophecy
Attribution
31. Distinguishes the study of touching.
Spiral
Kinesics
Haptics
Reference Groups
32. Stammering and the use of 'uh' - 'um' and 'er'
Narrative
Disfluencies
Richness (of communication media)
Halo Effect
33. Messages that we perceive as challenging the image we want to project
Evaluation
Incongruous Response
Face-threatening Acts
Defensiveness
34. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Social Comparison
Spontaneity
First-order Realities
35. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Neutrality
Superiority
Perceived Self
Ambiguous Response
36. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Impervious Response
Communication Competence
Disconfirming Communication
Provisionalism
37. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Complaining
Interpretation
Self-fulfilling Prophecy
38. Part of self-concept that involves evaluations of self-worth.
Empathy
Self-esteem
Public Distance
Perception Checking
39. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Computer-mediated Communication (CMC)
Empathy
Argumentativeness
Equivocal Language
40. Attempt to depict all the factors that affect human interaction.
Interrupting Response
Personal Distance
Significant Other
Transaction Communication Model
41. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Feedback
Benevolent Lie
Computer-mediated Communication (CMC)
Face-threatening Acts
42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Environment (Contexts)
Neutrality
Attribution
Self-esteem
43. Plays a role in virtually every interpersonal act.
Interpretation
Presenting Self
Stereotyping
Punctuation
44. Study of how people communicate through bodily movements.
Kinesics
Strategy
Cognitive Competence
Controlling Communication
45. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Feedback
Provisionalism
Interpretation
46. Process of protecting our presenting self - our face
Cognitive Competence
Channel
Defensiveness
Self-fulfilling Prophecy
47. People we use to evaluate our own characteristics.
Reference Groups
Problem Orientation
Proxemics
Description
48. Study of how the eyes can communicate.
Self-esteem
Certainty
Oculesics
Self- monitoring
49. Degrees of self-dsclosure.
Certainty
Social Penetration Model
Disinhibition
Aggressiveness
50. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Richness (of communication media)
Lie
Paralanguage
Perception Checking
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