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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stammering and the use of 'uh' - 'um' and 'er'
Social Distance
Presenting Self
Disfluencies
Emblems
2. Study of how people communicate through bodily movements.
Territory
Aggressiveness
Kinesics
Identity Management
3. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Strategy
Provisionalism
Oculesics
4. First step to perception; where data we will attend to.
Standpoint Theory
Spiral
Facework
Selection
5. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Narrative
Superiority
Disconfirming Communication
6. Describes the study of how humans use and structure time.
Chronemics
Self-serving Bias
Kinesics
Disinhibition
7. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Oculesics
Richness (of communication media)
Empathy
Personal Space
8. Masculine and feminine traits.
Androgynous
Attribution
Perceived Self
Nonverbal Communication
9. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Regulators
Computer-mediated Communication (CMC)
Strategy
Self-esteem
10. Anything that interferes with the transmission and reception of a message.
Social Distance
Noise
Impersonal Response
Evaluation
11. Physically observable qualities of a thing or situation.
Transaction Communication Model
Personal Distance
First-order Realities
Empathy
12. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Evaluation
Controlling Communication
Intimate Distance
Emblems
13. Any interaction between more than two people.
Social Distance
Disinhibition
Regulators
Quantitive Interpersonal Communication
14. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Disfluencies
Incongruous Response
Relational Dimension (of a message)
Self-Disclosure
15. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Argumentativeness
Paralanguage
Content Dimension
Personal Distance
16. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Territory
Environment (Contexts)
Self- monitoring
Kinesics
17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Tangential Response
Impersonal Response
Face-threatening Acts
Confirmation Bias
18. Distinguishes the study of touching.
Feedback
Cognitive Competence
Haptics
Narrative
19. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Disinhibition
Evaluation
Confirmation Bias
20. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Perception Checking
Noise
Regulators
21. Tendency to seek information that conforms to an existing self-concept.
Impervious Response
Face-threatening Acts
Presenting Self
Cognitive Conservatism
22. Stories we use to describe our personal worlds.
Interpretation
Narrative
Confirmation Bias
Environment (Contexts)
23. Making comments totally unrelated to what the other person was just saying.
Attribution
Argumentativeness
Irrelevant Response
Ambiguous Response
24. Image you want to present to the world
Perceived Self
First-order Realities
Face
Relational Dimension (of a message)
25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Communication Climate
Tangential Response
Personal Distance
Dyad
26. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Reference Groups
Identity Management
Regulators
Manipulators
27. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Cognitive Competence
Environment (Contexts)
Face-threatening Acts
28. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Disfluencies
Self-esteem
Disinhibition
29. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Content Dimension
Problem Orientation
Perception Checking
Reference Groups
30. Messages that we perceive as challenging the image we want to project
Presenting Self
Face-threatening Acts
Self- monitoring
Cognitive Conservatism
31. Messages that convey valuing - E.g. 'you exist' 'you're important'
Problem Orientation
Organization
Confirming Communication
Proxemics
32. People we use to evaluate our own characteristics.
Self-concept
Social Distance
Reference Groups
Aggressiveness
33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Evaluation
Disconfirming Communication
Self-esteem
Disagreeing Message
34. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Regulators
Empathy
Confirming Communication
Territory
35. Person you believe yourself to be in moments of honest self-examination.
Environment (Contexts)
Lie
Perceived Self
Kinesics
36. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Sandwich Method
Description
Equivocal Language
Strategy
37. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Perceived Self
Narrative
Perception Checking
38. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Intimate Distance
Transaction Communication Model
Confirmation Bias
Halo Effect
39. Process by which communicators influence each other's perceptions through communication.
Negotiation
Benevolent Lie
Problem Orientation
Reflected Appraisal
40. Degrees of self-dsclosure.
Presenting Self
Feedback
Social Penetration Model
Paralanguage
41. Area that serves as an extension of our physical being.
Evaluation
Territory
Confirming Communication
Reference Groups
42. Ability to construct a variety of different frameworks for viewing an issue.
Empathy
Cognitive Competence
Qualitative Interpersonal Communication
Haptics
43. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Self- monitoring
Spiral
Public Distance
Ambiguous Response
44. Arrange it in some meaningful way in order to make sense of the world.
Personal Distance
Narrative
Presenting Self
Organization
45. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Paralanguage
Social Comparison
Kinesics
46. Definse-arousing messages in which speakers hide their ulterior motives.
Problem Orientation
Kinesics
Certainty
Strategy
47. The relatively stable set of perceptions you hold of yourself.
Self-concept
Public Distance
Haptics
Significant Other
48. Someone who is positive they're right.
Certainty
Oculesics
Personal Distance
Androgynous
49. Process of attaching meaning to behavior.
Presenting Self
Nonverbal Communication
Attribution
Feedback
50. Person whose evaluations are especially influential.
Personal Distance
Significant Other
Punctuation
Equality