SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Social Penetration Model
Empathy
Social Distance
Equality
2. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Attribution
Content Dimension
Regulators
Stereotyping
3. Evaluating ourselves in terms of how we compare with others.
Confirming Communication
Description
Benevolent Lie
Social Comparison
4. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Quantitive Interpersonal Communication
Presenting Self
Disfluencies
Intimate Distance
5. Person you believe yourself to be in moments of honest self-examination.
Proxemics
Strategy
Reflected Appraisal
Perceived Self
6. Messages expressed by nonlinguistic means.
Presenting Self
Social Penetration Model
Nonverbal Communication
Communication Competence
7. Masculine and feminine traits.
Attribution
Confirmation Bias
Androgynous
Identity Management
8. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Public Distance
Oculesics
Confirmation Bias
Social Distance
9. Degrees of self-dsclosure.
Interrupting Response
Social Penetration Model
Provisionalism
Irrelevant Response
10. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Regulators
Confirmation Bias
Halo Effect
Interrupting Response
11. Definse-arousing messages in which speakers hide their ulterior motives.
Complaining
Content Dimension
Strategy
Personal Space
12. Anything that interferes with the transmission and reception of a message.
Noise
Manipulators
Regulators
Intimate Distance
13. Arrange it in some meaningful way in order to make sense of the world.
Significant Other
Organization
Self-serving Bias
Social Comparison
14. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Channel
Communication Climate
Provisionalism
15. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Paralanguage
Manipulators
Haptics
Aggressiveness
16. Tendency to seek information that conforms to an existing self-concept.
Spiral
Transaction Communication Model
Provisionalism
Cognitive Conservatism
17. Verbal or nonverbal; Indicates a response to the previous passage/message.
Self- monitoring
Equivocal Language
Second-order Realities
Feedback
18. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Controlling Communication
Empathy
Richness (of communication media)
Nonverbal Communication
19. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Perceived Self
Qualitative Interpersonal Communication
Reflected Appraisal
Organization
20. A mirroring of the judgements of those around him or her.
Dyad
Empathy
Self-esteem
Reflected Appraisal
21. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Empathy
Disinhibition
Problem Orientation
22. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Social Distance
Neutrality
Evaluation
23. Exaggerated beliefs associated with a categorizing system.
Paralanguage
Strategy
Interrupting Response
Stereotyping
24. Fields of experience that help them make sense of others behavior.
Self-concept
Confirmation Bias
Territory
Environment (Contexts)
25. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Disconfirming Communication
Punctuation
Facework
Neutrality
26. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Complaining
Self-Disclosure
Disagreeing Message
Equality
27. When we judge ourselves in the most generous terms possible.
Communication Climate
Emblems
Self-serving Bias
Feedback
28. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Self-esteem
Controlling Communication
Regulators
Emblems
29. Determination of causes and effects in a series of interactions.
Noise
Proxemics
Punctuation
Manipulators
30. Image you want to present to the world
Cognitive Competence
Perceived Self
Certainty
Face
31. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Impersonal Response
Argumentativeness
Paralanguage
Face
32. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Impersonal Response
Communication Competence
Equivocal Language
33. First type of defense-arousing message; judges other person usually in a negative way
Controlling Communication
Evaluation
Social Distance
Emblems
34. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Second-order Realities
Superiority
Impersonal Response
Content Dimension
35. Area that serves as an extension of our physical being.
Territory
Intimate Distance
Interpretation
Selection
36. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Androgynous
Transaction Communication Model
Organization
37. Study of how the eyes can communicate.
Haptics
First-order Realities
Self- monitoring
Oculesics
38. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Computer-mediated Communication (CMC)
Superiority
Reference Groups
39. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Impersonal Response
Disconfirming Communication
Disagreeing Message
Self- monitoring
40. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Empathy
Neutrality
Disinhibition
41. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Channel
Self-fulfilling Prophecy
Empathy
Intimate Distance
42. Any interaction between more than two people.
Quantitive Interpersonal Communication
Public Distance
Punctuation
Strategy
43. Communication strategies people use to influence how others view them.
Cognitive Conservatism
Identity Management
Irrelevant Response
Self-concept
44. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Interrupting Response
Empathy
Standpoint Theory
Controlling Communication
45. Stories we use to describe our personal worlds.
Interrupting Response
Public Distance
Oculesics
Narrative
46. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Environment (Contexts)
Strategy
Punctuation
47. How a person's position in a society shapes their view of society in general and of specific individuals.
Oculesics
Standpoint Theory
Argumentativeness
Benevolent Lie
48. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Personal Space
Superiority
Organization
Feedback
49. Deliberate attempt to hide or misrepresent the truth.
Dyad
Lie
Impervious Response
Face
50. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Sandwich Method
Empathy
Disfluencies
Qualitative Interpersonal Communication