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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






2. Someone who is positive they're right.






3. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






4. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






5. Occurs when one person begins to speak before the other is through making a point.






6. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






7. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






8. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






9. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






10. Making comments totally unrelated to what the other person was just saying.






11. Physically observable qualities of a thing or situation.






12. A way to offer thoughts - feelings - and wants without judging the listener.






13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






14. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






15. Process of protecting our presenting self - our face






16. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






17. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






18. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






19. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






20. When we judge ourselves in the most generous terms possible.






21. Study of how people communicate through bodily movements.






22. A mirroring of the judgements of those around him or her.






23. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






24. Person you believe yourself to be in moments of honest self-examination.






25. Both effective and appropriate; trying to balance the two when communicating.






26. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






27. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






28. Communication strategies people use to influence how others view them.






29. Deliberate attempt to hide or misrepresent the truth.






30. Contrasts with strategy. Being honest with others rather than manipulating them.






31. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






32. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






33. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






34. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






35. Anything that interferes with the transmission and reception of a message.






36. Stories we use to describe our personal worlds.






37. Part of self-concept that involves evaluations of self-worth.






38. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






39. Arrange it in some meaningful way in order to make sense of the world.






40. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






41. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






42. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






43. When communicators aren't prepared to argue but still want to register dissatisfaction.






44. Degrees of self-dsclosure.






45. Social tone of a relationship; way people feel about each other as they carry out activities






46. Person whose evaluations are especially influential.






47. Not being malicious; is seen as helpful






48. First step to perception; where data we will attend to.






49. Has two or more equally plausible meanings






50. Study of how communication is affected by the use - organization - and perception of space and distance.