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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Disagreeing Message
Self-esteem
Relational Dimension (of a message)
Noise
2. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Complaining
Social Penetration Model
Proxemics
3. A mirroring of the judgements of those around him or her.
Dyad
Reflected Appraisal
Communication Competence
Selection
4. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Self-esteem
Neutrality
Perceived Self
5. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Regulators
Argumentativeness
Impervious Response
6. Attempt to depict all the factors that affect human interaction.
Feedback
Narrative
Transaction Communication Model
Channel
7. Contrasts with strategy. Being honest with others rather than manipulating them.
Identity Management
Social Distance
Quantitive Interpersonal Communication
Spontaneity
8. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Relational Dimension (of a message)
Problem Orientation
Perception Checking
Aggressiveness
9. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Feedback
Androgynous
Disinhibition
10. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Standpoint Theory
Qualitative Interpersonal Communication
Evaluation
Halo Effect
11. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Public Distance
Self-concept
Qualitative Interpersonal Communication
Emblems
12. Verbal or nonverbal; Indicates a response to the previous passage/message.
Standpoint Theory
Relational Dimension (of a message)
Impersonal Response
Feedback
13. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Negotiation
Sandwich Method
Face-threatening Acts
Incongruous Response
14. Someone who is positive they're right.
Emblems
Self-fulfilling Prophecy
Certainty
Second-order Realities
15. Study of how the eyes can communicate.
Reflected Appraisal
Personal Distance
Empathy
Oculesics
16. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Selection
Second-order Realities
Description
17. Determination of causes and effects in a series of interactions.
Punctuation
Irrelevant Response
Presenting Self
Interrupting Response
18. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Cognitive Conservatism
Disfluencies
Halo Effect
Tangential Response
19. Stories we use to describe our personal worlds.
Second-order Realities
Narrative
Paralanguage
Qualitative Interpersonal Communication
20. Personal invisible bubble; our own area. People's personal space vary.
Communication Competence
Incongruous Response
Environment (Contexts)
Personal Space
21. Deliberate attempt to hide or misrepresent the truth.
Feedback
Social Comparison
Proxemics
Lie
22. First step to perception; where data we will attend to.
Environment (Contexts)
Impervious Response
Selection
Cognitive Competence
23. Person whose evaluations are especially influential.
Significant Other
Impersonal Response
Disconfirming Communication
Quantitive Interpersonal Communication
24. Study of how people communicate through bodily movements.
Narrative
Lie
Cognitive Competence
Kinesics
25. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Second-order Realities
Social Penetration Model
Computer-mediated Communication (CMC)
Ambiguous Response
26. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Personal Distance
Equality
Cognitive Competence
Manipulators
27. When we judge ourselves in the most generous terms possible.
Perceived Self
Interrupting Response
Self-Disclosure
Self-serving Bias
28. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Manipulators
Facework
Halo Effect
Impervious Response
29. Exaggerated beliefs associated with a categorizing system.
Self-esteem
Reference Groups
Stereotyping
Presenting Self
30. Messages that convey valuing - E.g. 'you exist' 'you're important'
Aggressiveness
Confirming Communication
Face-threatening Acts
Organization
31. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Self-fulfilling Prophecy
Presenting Self
Empathy
Spiral
32. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Tangential Response
Personal Space
Self- monitoring
Haptics
33. Stammering and the use of 'uh' - 'um' and 'er'
Provisionalism
Cognitive Conservatism
Personal Space
Disfluencies
34. A way to offer thoughts - feelings - and wants without judging the listener.
Androgynous
Description
Reflected Appraisal
Sandwich Method
35. Process by which communicators influence each other's perceptions through communication.
Negotiation
Haptics
Perception Checking
Relational Dimension (of a message)
36. Masculine and feminine traits.
Spiral
Self-concept
Androgynous
Empathy
37. Two-person interacting
Evaluation
Certainty
Cognitive Conservatism
Dyad
38. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Spiral
Reflected Appraisal
Empathy
Presenting Self
39. Arrange it in some meaningful way in order to make sense of the world.
Interpretation
Environment (Contexts)
Complaining
Organization
40. Person you believe yourself to be in moments of honest self-examination.
Disinhibition
Self-Disclosure
Cognitive Competence
Perceived Self
41. The relatively stable set of perceptions you hold of yourself.
Negotiation
Self-concept
Facework
Content Dimension
42. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Face-threatening Acts
Lie
Intimate Distance
Self-fulfilling Prophecy
43. Distinguishes the study of touching.
Controlling Communication
Disinhibition
Oculesics
Haptics
44. When communicators aren't prepared to argue but still want to register dissatisfaction.
Proxemics
Complaining
Halo Effect
Spontaneity
45. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Paralanguage
Argumentativeness
Feedback
Computer-mediated Communication (CMC)
46. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Confirmation Bias
Argumentativeness
Strategy
47. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Communication Climate
Confirmation Bias
Attribution
Halo Effect
48. People we use to evaluate our own characteristics.
First-order Realities
Social Comparison
Reference Groups
Perceived Self
49. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Controlling Communication
Disconfirming Communication
Tangential Response
50. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Computer-mediated Communication (CMC)
Impersonal Response
Relational Dimension (of a message)
Superiority