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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Arrange it in some meaningful way in order to make sense of the world.






2. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






3. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






4. A mirroring of the judgements of those around him or her.






5. First type of defense-arousing message; judges other person usually in a negative way






6. How a person's position in a society shapes their view of society in general and of specific individuals.






7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






8. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






9. Definse-arousing messages in which speakers hide their ulterior motives.






10. Provides a better way to check and to share your interpretations. Has three parts.






11. Both effective and appropriate; trying to balance the two when communicating.






12. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






13. Deliberate attempt to hide or misrepresent the truth.






14. Someone who is positive they're right.






15. Fields of experience that help them make sense of others behavior.






16. Study of how people communicate through bodily movements.






17. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






18. People we use to evaluate our own characteristics.






19. Describes the abundance of nonverbal cues that add clarity to a verbal message.






20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






21. Degrees of self-dsclosure.






22. Personal invisible bubble; our own area. People's personal space vary.






23. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






24. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






25. When we judge ourselves in the most generous terms possible.






26. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






27. Stories we use to describe our personal worlds.






28. Social tone of a relationship; way people feel about each other as they carry out activities






29. Determination of causes and effects in a series of interactions.






30. Study of how the eyes can communicate.






31. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






32. When communicators aren't prepared to argue but still want to register dissatisfaction.






33. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






34. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






35. Exaggerated beliefs associated with a categorizing system.






36. Has two or more equally plausible meanings






37. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






38. Occurs when one person begins to speak before the other is through making a point.






39. Any interaction between more than two people.






40. Process of attaching meaning to behavior.






41. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






42. Tendency to seek information that conforms to an existing self-concept.






43. Verbal or nonverbal; Indicates a response to the previous passage/message.






44. Physically observable qualities of a thing or situation.






45. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






46. Describes the study of how humans use and structure time.






47. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






48. Evaluating ourselves in terms of how we compare with others.






49. Image you want to present to the world






50. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.