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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






2. A way to offer thoughts - feelings - and wants without judging the listener.






3. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






4. Social tone of a relationship; way people feel about each other as they carry out activities






5. Someone who is positive they're right.






6. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






7. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






8. Stories we use to describe our personal worlds.






9. Making comments totally unrelated to what the other person was just saying.






10. Plays a role in virtually every interpersonal act.






11. Part of self-concept that involves evaluations of self-worth.






12. Reciprocal pattern of climate patterns. Can be positive or negative.






13. Communication strategies people use to influence how others view them.






14. Physically observable qualities of a thing or situation.






15. Process of attaching meaning to behavior.






16. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






17. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






18. Ability to construct a variety of different frameworks for viewing an issue.






19. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






20. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






21. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






22. Stammering and the use of 'uh' - 'um' and 'er'






23. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






24. The relatively stable set of perceptions you hold of yourself.






25. Distinguishes the study of touching.






26. First step to perception; where data we will attend to.






27. Any interaction between more than two people.






28. Process by which communicators influence each other's perceptions through communication.






29. Public image; the way we want to appear to others.






30. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






31. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






32. Evaluating ourselves in terms of how we compare with others.






33. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






34. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






35. Contrasts with strategy. Being honest with others rather than manipulating them.






36. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






37. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






38. Describes the abundance of nonverbal cues that add clarity to a verbal message.






39. Occurs when one person begins to speak before the other is through making a point.






40. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






41. Personal invisible bubble; our own area. People's personal space vary.






42. Provides a better way to check and to share your interpretations. Has three parts.






43. Both effective and appropriate; trying to balance the two when communicating.






44. Messages expressed by nonlinguistic means.






45. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






46. Arrange it in some meaningful way in order to make sense of the world.






47. Messages that convey valuing - E.g. 'you exist' 'you're important'






48. Anything that interferes with the transmission and reception of a message.






49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






50. Not being malicious; is seen as helpful