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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
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soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A mirroring of the judgements of those around him or her.
Quantitive Interpersonal Communication
Strategy
Reflected Appraisal
Sandwich Method
2. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Spontaneity
Self- monitoring
Tangential Response
Presenting Self
3. Degrees of self-dsclosure.
Controlling Communication
Social Penetration Model
Public Distance
Impervious Response
4. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Self-concept
Self- monitoring
Manipulators
Personal Distance
5. Verbal or nonverbal; Indicates a response to the previous passage/message.
Cognitive Competence
Emblems
Feedback
Significant Other
6. Two-person interacting
Dyad
Transaction Communication Model
Strategy
Content Dimension
7. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Dyad
Androgynous
Disinhibition
Self-fulfilling Prophecy
8. Physically observable qualities of a thing or situation.
First-order Realities
Complaining
Face-threatening Acts
Attribution
9. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Empathy
Punctuation
Superiority
Halo Effect
10. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Richness (of communication media)
Ambiguous Response
Disinhibition
11. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Spontaneity
Social Distance
Nonverbal Communication
12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Oculesics
Public Distance
Impervious Response
Emblems
13. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Strategy
Punctuation
Provisionalism
14. Study of how people communicate through bodily movements.
Face
Spiral
Kinesics
Superiority
15. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Self- monitoring
Kinesics
Content Dimension
Irrelevant Response
16. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Social Penetration Model
Incongruous Response
Empathy
Standpoint Theory
17. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Kinesics
Self-Disclosure
Dyad
Disconfirming Communication
18. Someone who is positive they're right.
Certainty
First-order Realities
Feedback
Reference Groups
19. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Chronemics
Complaining
Computer-mediated Communication (CMC)
Self- monitoring
20. Not being malicious; is seen as helpful
Emblems
Ambiguous Response
Perceived Self
Benevolent Lie
21. Fields of experience that help them make sense of others behavior.
Confirmation Bias
Identity Management
Strategy
Environment (Contexts)
22. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Cognitive Conservatism
Description
Paralanguage
Narrative
23. Has two or more equally plausible meanings
Interpretation
Manipulators
Description
Equivocal Language
24. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Territory
Perceived Self
Nonverbal Communication
25. How a person's position in a society shapes their view of society in general and of specific individuals.
Environment (Contexts)
Social Penetration Model
Communication Climate
Standpoint Theory
26. Communication strategies people use to influence how others view them.
Superiority
Identity Management
Feedback
Disfluencies
27. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Feedback
Social Distance
Incongruous Response
Superiority
28. Public image; the way we want to appear to others.
Emblems
Strategy
Presenting Self
Public Distance
29. Both effective and appropriate; trying to balance the two when communicating.
Richness (of communication media)
Confirmation Bias
Communication Competence
Channel
30. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Interrupting Response
Public Distance
Complaining
Impervious Response
31. Plays a role in virtually every interpersonal act.
Superiority
Kinesics
Perceived Self
Interpretation
32. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Neutrality
Social Penetration Model
Regulators
Environment (Contexts)
33. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Superiority
Richness (of communication media)
Disinhibition
Regulators
34. Process by which communicators influence each other's perceptions through communication.
Kinesics
Negotiation
Empathy
Androgynous
35. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Confirmation Bias
Spontaneity
Narrative
36. People we use to evaluate our own characteristics.
Reference Groups
Benevolent Lie
Empathy
Personal Space
37. Making comments totally unrelated to what the other person was just saying.
Intimate Distance
Self-concept
Self-serving Bias
Irrelevant Response
38. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Personal Space
Richness (of communication media)
Noise
Cognitive Competence
39. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Ambiguous Response
Narrative
Emblems
Argumentativeness
40. Distinguishes the study of touching.
Haptics
Sandwich Method
Impervious Response
Significant Other
41. Definse-arousing messages in which speakers hide their ulterior motives.
Social Comparison
Problem Orientation
Negotiation
Strategy
42. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Problem Orientation
Tangential Response
Proxemics
Identity Management
43. Determination of causes and effects in a series of interactions.
Problem Orientation
Cognitive Conservatism
Punctuation
Interrupting Response
44. Study of how the eyes can communicate.
Controlling Communication
First-order Realities
Sandwich Method
Oculesics
45. Process of attaching meaning to behavior.
Self-Disclosure
Facework
Attribution
Halo Effect
46. Anything that interferes with the transmission and reception of a message.
Irrelevant Response
Noise
Organization
Content Dimension
47. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Punctuation
Equality
Superiority
48. Attempt to depict all the factors that affect human interaction.
Personal Distance
Kinesics
Transaction Communication Model
Presenting Self
49. When communicators aren't prepared to argue but still want to register dissatisfaction.
Identity Management
Oculesics
Equality
Complaining
50. Evaluating ourselves in terms of how we compare with others.
Social Comparison
Kinesics
Evaluation
Stereotyping
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