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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involve our attaching meaning to first-order things or situations.
Equivocal Language
Second-order Realities
Certainty
Nonverbal Communication
2. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Impersonal Response
Personal Space
Presenting Self
Organization
3. Personal invisible bubble; our own area. People's personal space vary.
Communication Climate
Interpretation
Personal Space
Standpoint Theory
4. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Noise
Spontaneity
Attribution
5. Distinguishes the study of touching.
Controlling Communication
Noise
Cognitive Conservatism
Haptics
6. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Identity Management
Dyad
Equality
7. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Self-fulfilling Prophecy
Provisionalism
Identity Management
8. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Environment (Contexts)
Problem Orientation
Cognitive Competence
Confirmation Bias
9. Plays a role in virtually every interpersonal act.
Interpretation
Sandwich Method
Narrative
Incongruous Response
10. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Impervious Response
Intimate Distance
Provisionalism
11. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Superiority
Emblems
Provisionalism
Narrative
12. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Relational Dimension (of a message)
Disagreeing Message
Disconfirming Communication
13. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Controlling Communication
Channel
Equality
Negotiation
14. Area that serves as an extension of our physical being.
Impervious Response
Impersonal Response
Territory
Facework
15. Definse-arousing messages in which speakers hide their ulterior motives.
Environment (Contexts)
Strategy
Presenting Self
Equivocal Language
16. A mirroring of the judgements of those around him or her.
Defensiveness
Impervious Response
Benevolent Lie
Reflected Appraisal
17. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Regulators
Evaluation
Chronemics
18. Stories we use to describe our personal worlds.
Strategy
Perception Checking
Narrative
Description
19. Messages that we perceive as challenging the image we want to project
Social Penetration Model
Self-esteem
Face-threatening Acts
Incongruous Response
20. Contrasts with strategy. Being honest with others rather than manipulating them.
Reference Groups
Problem Orientation
Spontaneity
Content Dimension
21. Attempt to depict all the factors that affect human interaction.
Narrative
Transaction Communication Model
Reference Groups
Ambiguous Response
22. Masculine and feminine traits.
Tangential Response
Androgynous
Standpoint Theory
Communication Competence
23. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Haptics
Disagreeing Message
Self-concept
Tangential Response
24. Messages expressed by nonlinguistic means.
Selection
Nonverbal Communication
Self-serving Bias
Spiral
25. Physically observable qualities of a thing or situation.
First-order Realities
Content Dimension
Computer-mediated Communication (CMC)
Chronemics
26. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Intimate Distance
Perceived Self
Noise
Richness (of communication media)
27. Study of how communication is affected by the use - organization - and perception of space and distance.
Complaining
Proxemics
Provisionalism
Selection
28. Stammering and the use of 'uh' - 'um' and 'er'
Spontaneity
Superiority
Disfluencies
Channel
29. Public image; the way we want to appear to others.
Disinhibition
Confirmation Bias
Presenting Self
Empathy
30. First step to perception; where data we will attend to.
Halo Effect
Disfluencies
Regulators
Selection
31. Image you want to present to the world
Channel
First-order Realities
Face
Second-order Realities
32. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Ambiguous Response
Standpoint Theory
Incongruous Response
Disinhibition
33. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Second-order Realities
Incongruous Response
Self-fulfilling Prophecy
Territory
34. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Evaluation
Cognitive Competence
Facework
Impersonal Response
35. Degrees of self-dsclosure.
Social Penetration Model
Halo Effect
Neutrality
Disagreeing Message
36. Person you believe yourself to be in moments of honest self-examination.
Intimate Distance
Perceived Self
Interpretation
Attribution
37. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Social Distance
Face
Self-fulfilling Prophecy
Problem Orientation
38. Evaluating ourselves in terms of how we compare with others.
Feedback
Social Comparison
Self-fulfilling Prophecy
Certainty
39. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Disfluencies
Empathy
Personal Distance
Provisionalism
40. Both effective and appropriate; trying to balance the two when communicating.
Halo Effect
Intimate Distance
Communication Competence
Oculesics
41. Process of attaching meaning to behavior.
Attribution
Impersonal Response
Channel
Haptics
42. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Self- monitoring
Environment (Contexts)
Computer-mediated Communication (CMC)
Aggressiveness
43. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Haptics
Facework
Disagreeing Message
Social Comparison
44. Person whose evaluations are especially influential.
Manipulators
Presenting Self
Significant Other
Regulators
45. Exaggerated beliefs associated with a categorizing system.
Complaining
Facework
Stereotyping
Identity Management
46. Provides a better way to check and to share your interpretations. Has three parts.
Paralanguage
Confirmation Bias
Communication Competence
Perception Checking
47. Process of protecting our presenting self - our face
Defensiveness
Public Distance
Self-Disclosure
Oculesics
48. Process by which communicators influence each other's perceptions through communication.
Complaining
Tangential Response
Negotiation
Ambiguous Response
49. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Personal Distance
Defensiveness
Interrupting Response
Paralanguage
50. A way to offer thoughts - feelings - and wants without judging the listener.
Empathy
Defensiveness
Description
Paralanguage
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