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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






2. Study of how communication is affected by the use - organization - and perception of space and distance.






3. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






4. Image you want to present to the world






5. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






6. Messages that we perceive as challenging the image we want to project






7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






8. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






9. Involve our attaching meaning to first-order things or situations.






10. Process of attaching meaning to behavior.






11. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






12. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






13. Not being malicious; is seen as helpful






14. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






15. Study of how people communicate through bodily movements.






16. Fields of experience that help them make sense of others behavior.






17. Determination of causes and effects in a series of interactions.






18. Contrasts with strategy. Being honest with others rather than manipulating them.






19. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






20. Ability to construct a variety of different frameworks for viewing an issue.






21. Provides a better way to check and to share your interpretations. Has three parts.






22. Person you believe yourself to be in moments of honest self-examination.






23. First step to perception; where data we will attend to.






24. A way to offer thoughts - feelings - and wants without judging the listener.






25. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






26. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






27. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






28. Occurs when one person begins to speak before the other is through making a point.






29. Tendency to seek information that conforms to an existing self-concept.






30. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






31. The relatively stable set of perceptions you hold of yourself.






32. When communicators aren't prepared to argue but still want to register dissatisfaction.






33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






34. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






35. Process of protecting our presenting self - our face






36. Verbal or nonverbal; Indicates a response to the previous passage/message.






37. Evaluating ourselves in terms of how we compare with others.






38. Reciprocal pattern of climate patterns. Can be positive or negative.






39. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






40. Anything that interferes with the transmission and reception of a message.






41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






42. Expresses how you feel about the other person.






43. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






44. Describes the abundance of nonverbal cues that add clarity to a verbal message.






45. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






46. How a person's position in a society shapes their view of society in general and of specific individuals.






47. Stammering and the use of 'uh' - 'um' and 'er'






48. Has two or more equally plausible meanings






49. Person whose evaluations are especially influential.






50. When we judge ourselves in the most generous terms possible.