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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






2. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






3. Plays a role in virtually every interpersonal act.






4. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






5. Study of how communication is affected by the use - organization - and perception of space and distance.






6. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






7. Public image; the way we want to appear to others.






8. First step to perception; where data we will attend to.






9. Verbal or nonverbal; Indicates a response to the previous passage/message.






10. A mirroring of the judgements of those around him or her.






11. First type of defense-arousing message; judges other person usually in a negative way






12. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






13. Stories we use to describe our personal worlds.






14. Making comments totally unrelated to what the other person was just saying.






15. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






16. Deliberate attempt to hide or misrepresent the truth.






17. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






18. People we use to evaluate our own characteristics.






19. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






20. Fields of experience that help them make sense of others behavior.






21. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






22. Study of how the eyes can communicate.






23. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






24. Social tone of a relationship; way people feel about each other as they carry out activities






25. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






26. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






27. Has two or more equally plausible meanings






28. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






29. Part of self-concept that involves evaluations of self-worth.






30. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






31. Two-person interacting






32. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






33. When we judge ourselves in the most generous terms possible.






34. Someone who is positive they're right.






35. Exaggerated beliefs associated with a categorizing system.






36. Not being malicious; is seen as helpful






37. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






38. Contrasts with strategy. Being honest with others rather than manipulating them.






39. Tendency to seek information that conforms to an existing self-concept.






40. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






41. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






42. Arrange it in some meaningful way in order to make sense of the world.






43. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






44. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






45. Study of how people communicate through bodily movements.






46. The relatively stable set of perceptions you hold of yourself.






47. Person you believe yourself to be in moments of honest self-examination.






48. Stammering and the use of 'uh' - 'um' and 'er'






49. Evaluating ourselves in terms of how we compare with others.






50. Personal invisible bubble; our own area. People's personal space vary.