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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Social Distance
Proxemics
Face
2. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self-esteem
Presenting Self
Self- monitoring
Social Penetration Model
3. Study of how communication is affected by the use - organization - and perception of space and distance.
Environment (Contexts)
Androgynous
Proxemics
Provisionalism
4. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Social Distance
Organization
Richness (of communication media)
Computer-mediated Communication (CMC)
5. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Ambiguous Response
Confirmation Bias
Provisionalism
Social Comparison
6. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Standpoint Theory
Social Distance
Channel
Confirming Communication
7. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Strategy
Halo Effect
Paralanguage
Manipulators
8. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Punctuation
Disconfirming Communication
Communication Climate
Self-fulfilling Prophecy
9. Messages expressed by nonlinguistic means.
Kinesics
Nonverbal Communication
Disagreeing Message
Certainty
10. The relatively stable set of perceptions you hold of yourself.
Perceived Self
Benevolent Lie
Androgynous
Self-concept
11. Area that serves as an extension of our physical being.
Territory
Self-esteem
Problem Orientation
Certainty
12. Both effective and appropriate; trying to balance the two when communicating.
Personal Space
Impervious Response
Self-concept
Communication Competence
13. Describes the study of how humans use and structure time.
Chronemics
Facework
Quantitive Interpersonal Communication
Self-esteem
14. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Manipulators
Ambiguous Response
Public Distance
Punctuation
15. Two-person interacting
Narrative
Second-order Realities
Cognitive Conservatism
Dyad
16. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Negotiation
Computer-mediated Communication (CMC)
Disinhibition
Feedback
17. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Computer-mediated Communication (CMC)
Disconfirming Communication
Halo Effect
18. Exaggerated beliefs associated with a categorizing system.
Attribution
Lie
Incongruous Response
Stereotyping
19. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Certainty
Face-threatening Acts
Face
20. Any interaction between more than two people.
Quantitive Interpersonal Communication
Equality
Chronemics
Sandwich Method
21. How a person's position in a society shapes their view of society in general and of specific individuals.
Incongruous Response
Empathy
Standpoint Theory
Proxemics
22. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Personal Distance
Disagreeing Message
Facework
Defensiveness
23. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Negotiation
Regulators
Spiral
Face-threatening Acts
24. Provides a better way to check and to share your interpretations. Has three parts.
Negotiation
Lie
Perception Checking
Richness (of communication media)
25. Study of how the eyes can communicate.
Channel
Oculesics
Kinesics
Noise
26. Personal invisible bubble; our own area. People's personal space vary.
Public Distance
Standpoint Theory
Sandwich Method
Personal Space
27. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Identity Management
Equality
Self-esteem
Feedback
28. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Quantitive Interpersonal Communication
Content Dimension
Confirmation Bias
29. Process by which communicators influence each other's perceptions through communication.
Haptics
Negotiation
Self-serving Bias
Reflected Appraisal
30. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Environment (Contexts)
Disfluencies
Halo Effect
Social Comparison
31. Fields of experience that help them make sense of others behavior.
Noise
Chronemics
Intimate Distance
Environment (Contexts)
32. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Qualitative Interpersonal Communication
Neutrality
Territory
33. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Dyad
Identity Management
Emblems
Standpoint Theory
34. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Presenting Self
Aggressiveness
Organization
Reflected Appraisal
35. Degrees of self-dsclosure.
Content Dimension
Social Penetration Model
Significant Other
Qualitative Interpersonal Communication
36. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Reflected Appraisal
Defensiveness
Disfluencies
37. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Organization
Negotiation
Impersonal Response
Nonverbal Communication
38. Contrasts with strategy. Being honest with others rather than manipulating them.
Narrative
Reference Groups
Significant Other
Spontaneity
39. Involve our attaching meaning to first-order things or situations.
Interrupting Response
Significant Other
Chronemics
Second-order Realities
40. Physically observable qualities of a thing or situation.
Significant Other
First-order Realities
Presenting Self
Communication Competence
41. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Negotiation
Empathy
Emblems
Social Comparison
42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Provisionalism
Presenting Self
Communication Competence
43. Arrange it in some meaningful way in order to make sense of the world.
Oculesics
Second-order Realities
Organization
Selection
44. Social tone of a relationship; way people feel about each other as they carry out activities
Facework
Communication Climate
Ambiguous Response
Halo Effect
45. Stories we use to describe our personal worlds.
Oculesics
Narrative
Interrupting Response
Equivocal Language
46. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Confirmation Bias
Controlling Communication
Self- monitoring
Environment (Contexts)
47. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Social Penetration Model
Qualitative Interpersonal Communication
Dyad
Channel
48. Tendency to seek information that conforms to an existing self-concept.
Ambiguous Response
Cognitive Conservatism
Self-esteem
Spiral
49. Study of how people communicate through bodily movements.
Channel
Punctuation
Kinesics
Identity Management
50. A way to offer thoughts - feelings - and wants without judging the listener.
Paralanguage
Argumentativeness
Description
Evaluation