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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
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soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Both effective and appropriate; trying to balance the two when communicating.
Sandwich Method
Communication Competence
Reference Groups
Emblems
2. Someone who is positive they're right.
Impervious Response
Certainty
Problem Orientation
Impersonal Response
3. Making comments totally unrelated to what the other person was just saying.
Halo Effect
Paralanguage
Tangential Response
Irrelevant Response
4. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Oculesics
Empathy
Emblems
Quantitive Interpersonal Communication
5. First type of defense-arousing message; judges other person usually in a negative way
Incongruous Response
Punctuation
Evaluation
Spontaneity
6. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Empathy
Description
Spiral
Social Distance
7. Arrange it in some meaningful way in order to make sense of the world.
Organization
Disinhibition
Defensiveness
Personal Distance
8. Personal invisible bubble; our own area. People's personal space vary.
Certainty
Narrative
Defensiveness
Personal Space
9. Study of how the eyes can communicate.
Self- monitoring
Neutrality
Self-concept
Oculesics
10. When we judge ourselves in the most generous terms possible.
Nonverbal Communication
Facework
Self-serving Bias
Chronemics
11. Process by which communicators influence each other's perceptions through communication.
Social Comparison
Facework
Qualitative Interpersonal Communication
Negotiation
12. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Social Comparison
Argumentativeness
Disconfirming Communication
13. Distinguishes the study of touching.
Noise
Cognitive Competence
First-order Realities
Haptics
14. Messages expressed by nonlinguistic means.
Benevolent Lie
Oculesics
Negotiation
Nonverbal Communication
15. Anything that interferes with the transmission and reception of a message.
Empathy
Noise
Social Distance
Chronemics
16. Messages that convey valuing - E.g. 'you exist' 'you're important'
Second-order Realities
Confirming Communication
Irrelevant Response
Lie
17. Masculine and feminine traits.
Confirming Communication
Neutrality
Androgynous
Relational Dimension (of a message)
18. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Disinhibition
Personal Space
Relational Dimension (of a message)
19. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Qualitative Interpersonal Communication
Richness (of communication media)
Equivocal Language
20. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Presenting Self
Spontaneity
Provisionalism
21. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Stereotyping
Significant Other
Controlling Communication
Nonverbal Communication
22. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Confirming Communication
Impervious Response
Benevolent Lie
Regulators
23. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Self-serving Bias
Selection
Richness (of communication media)
Personal Space
24. A way to offer thoughts - feelings - and wants without judging the listener.
Confirming Communication
Personal Space
Aggressiveness
Description
25. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Territory
Halo Effect
Nonverbal Communication
Social Distance
26. Person whose evaluations are especially influential.
Haptics
Presenting Self
Relational Dimension (of a message)
Significant Other
27. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Organization
Aggressiveness
Social Comparison
Selection
28. Stories we use to describe our personal worlds.
Narrative
Facework
Spiral
Qualitative Interpersonal Communication
29. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Certainty
Description
Defensiveness
Equality
30. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Face
Provisionalism
Neutrality
Manipulators
31. Two-person interacting
Dyad
Communication Climate
Benevolent Lie
Proxemics
32. Exaggerated beliefs associated with a categorizing system.
Identity Management
Stereotyping
Channel
Public Distance
33. Image you want to present to the world
Oculesics
Presenting Self
Communication Competence
Face
34. Provides a better way to check and to share your interpretations. Has three parts.
Noise
Perception Checking
Public Distance
Social Comparison
35. Definse-arousing messages in which speakers hide their ulterior motives.
Reference Groups
Personal Space
Personal Distance
Strategy
36. Determination of causes and effects in a series of interactions.
Punctuation
Equivocal Language
Oculesics
Tangential Response
37. Any interaction between more than two people.
Aggressiveness
Transaction Communication Model
Quantitive Interpersonal Communication
Standpoint Theory
38. First step to perception; where data we will attend to.
Selection
Argumentativeness
Narrative
Paralanguage
39. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Strategy
Intimate Distance
Superiority
Social Distance
40. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Impervious Response
Evaluation
Certainty
Tangential Response
41. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Equivocal Language
Reflected Appraisal
Reference Groups
42. Reciprocal pattern of climate patterns. Can be positive or negative.
Personal Space
Spiral
Face-threatening Acts
Interpretation
43. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Interpretation
Personal Distance
Disagreeing Message
Oculesics
44. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Haptics
Self-esteem
Manipulators
Disagreeing Message
45. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Face
Social Comparison
Self-serving Bias
Presenting Self
46. Plays a role in virtually every interpersonal act.
Perception Checking
Aggressiveness
Significant Other
Interpretation
47. Communication strategies people use to influence how others view them.
Presenting Self
Interrupting Response
Identity Management
Standpoint Theory
48. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Environment (Contexts)
Self-concept
Communication Climate
49. Expresses how you feel about the other person.
Disfluencies
Relational Dimension (of a message)
Personal Distance
Spontaneity
50. A mirroring of the judgements of those around him or her.
Reference Groups
Evaluation
Organization
Reflected Appraisal
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