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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Richness (of communication media)
Chronemics
Disfluencies
2. Making comments totally unrelated to what the other person was just saying.
Kinesics
Self-serving Bias
Proxemics
Irrelevant Response
3. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Personal Distance
Stereotyping
Paralanguage
Presenting Self
4. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Evaluation
Tangential Response
Channel
Confirmation Bias
5. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self- monitoring
Superiority
Self-fulfilling Prophecy
Self-Disclosure
6. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Quantitive Interpersonal Communication
Tangential Response
Self-fulfilling Prophecy
Richness (of communication media)
7. The relatively stable set of perceptions you hold of yourself.
Self-concept
Self-serving Bias
Interrupting Response
Aggressiveness
8. First step to perception; where data we will attend to.
Androgynous
Disfluencies
Content Dimension
Selection
9. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Selection
Ambiguous Response
Narrative
10. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Disagreeing Message
Defensiveness
Emblems
Communication Competence
11. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Presenting Self
Equality
Superiority
Complaining
12. Degrees of self-dsclosure.
Argumentativeness
Face
Description
Social Penetration Model
13. When communicators aren't prepared to argue but still want to register dissatisfaction.
Spiral
Public Distance
Face
Complaining
14. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
First-order Realities
Equality
Presenting Self
Public Distance
15. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Impervious Response
Self-Disclosure
Quantitive Interpersonal Communication
Equality
16. Messages that we perceive as challenging the image we want to project
Equality
Superiority
Face-threatening Acts
Evaluation
17. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Spiral
Content Dimension
Spontaneity
Incongruous Response
18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Public Distance
Interrupting Response
Selection
19. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Defensiveness
Cognitive Conservatism
Standpoint Theory
20. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Lie
Kinesics
Channel
21. Attempt to depict all the factors that affect human interaction.
Qualitative Interpersonal Communication
Defensiveness
Transaction Communication Model
Complaining
22. Stories we use to describe our personal worlds.
Narrative
Empathy
Ambiguous Response
Benevolent Lie
23. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Provisionalism
Androgynous
Interrupting Response
24. Communication strategies people use to influence how others view them.
Perception Checking
Identity Management
Content Dimension
Haptics
25. Arrange it in some meaningful way in order to make sense of the world.
Oculesics
Problem Orientation
Presenting Self
Organization
26. Process of attaching meaning to behavior.
Attribution
Irrelevant Response
Cognitive Competence
Spontaneity
27. Someone who is positive they're right.
Benevolent Lie
Certainty
Organization
Face
28. Study of how the eyes can communicate.
Face-threatening Acts
Ambiguous Response
Oculesics
Reference Groups
29. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Benevolent Lie
Social Distance
Second-order Realities
Narrative
30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Personal Space
Relational Dimension (of a message)
Description
Argumentativeness
31. Determination of causes and effects in a series of interactions.
Quantitive Interpersonal Communication
Punctuation
Complaining
Standpoint Theory
32. Image you want to present to the world
Face
Aggressiveness
Self-esteem
Empathy
33. Evaluating ourselves in terms of how we compare with others.
Self-esteem
Territory
Dyad
Social Comparison
34. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Punctuation
Confirmation Bias
Feedback
Facework
35. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Impersonal Response
Significant Other
Paralanguage
Ambiguous Response
36. Involve our attaching meaning to first-order things or situations.
Lie
Second-order Realities
Organization
Empathy
37. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Confirming Communication
Manipulators
Haptics
Social Distance
38. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Incongruous Response
Face
Emblems
Irrelevant Response
39. Reciprocal pattern of climate patterns. Can be positive or negative.
Self-Disclosure
Regulators
Spiral
Self-esteem
40. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Kinesics
Identity Management
Chronemics
Empathy
41. Study of how communication is affected by the use - organization - and perception of space and distance.
Presenting Self
Argumentativeness
Proxemics
Confirming Communication
42. Deliberate attempt to hide or misrepresent the truth.
Lie
Second-order Realities
Disconfirming Communication
Negotiation
43. Has two or more equally plausible meanings
Spontaneity
Cognitive Conservatism
Reference Groups
Equivocal Language
44. Describes the study of how humans use and structure time.
Chronemics
Disagreeing Message
Aggressiveness
Confirming Communication
45. Masculine and feminine traits.
Androgynous
Sandwich Method
Organization
Haptics
46. Definse-arousing messages in which speakers hide their ulterior motives.
Chronemics
Strategy
Complaining
Organization
47. Person whose evaluations are especially influential.
Nonverbal Communication
Impersonal Response
Certainty
Significant Other
48. Study of how people communicate through bodily movements.
Narrative
Kinesics
Second-order Realities
Disfluencies
49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Certainty
Cognitive Competence
Kinesics
Aggressiveness
50. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Transaction Communication Model
Disconfirming Communication
Description