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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






2. Making comments totally unrelated to what the other person was just saying.






3. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






4. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






5. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






6. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






7. The relatively stable set of perceptions you hold of yourself.






8. First step to perception; where data we will attend to.






9. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






10. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






11. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






12. Degrees of self-dsclosure.






13. When communicators aren't prepared to argue but still want to register dissatisfaction.






14. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






15. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






16. Messages that we perceive as challenging the image we want to project






17. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






19. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






20. Exaggerated beliefs associated with a categorizing system.






21. Attempt to depict all the factors that affect human interaction.






22. Stories we use to describe our personal worlds.






23. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






24. Communication strategies people use to influence how others view them.






25. Arrange it in some meaningful way in order to make sense of the world.






26. Process of attaching meaning to behavior.






27. Someone who is positive they're right.






28. Study of how the eyes can communicate.






29. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






31. Determination of causes and effects in a series of interactions.






32. Image you want to present to the world






33. Evaluating ourselves in terms of how we compare with others.






34. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






35. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






36. Involve our attaching meaning to first-order things or situations.






37. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






38. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






39. Reciprocal pattern of climate patterns. Can be positive or negative.






40. Ability to re-create another person's perspective - to experience the world from his/her point of view -






41. Study of how communication is affected by the use - organization - and perception of space and distance.






42. Deliberate attempt to hide or misrepresent the truth.






43. Has two or more equally plausible meanings






44. Describes the study of how humans use and structure time.






45. Masculine and feminine traits.






46. Definse-arousing messages in which speakers hide their ulterior motives.






47. Person whose evaluations are especially influential.






48. Study of how people communicate through bodily movements.






49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






50. Personal invisible bubble; our own area. People's personal space vary.