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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






2. Has two or more equally plausible meanings






3. Ability to construct a variety of different frameworks for viewing an issue.






4. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






5. First step to perception; where data we will attend to.






6. Verbal or nonverbal; Indicates a response to the previous passage/message.






7. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






8. Study of how communication is affected by the use - organization - and perception of space and distance.






9. Both effective and appropriate; trying to balance the two when communicating.






10. Process of protecting our presenting self - our face






11. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






12. Tendency to seek information that conforms to an existing self-concept.






13. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






14. Involve our attaching meaning to first-order things or situations.






15. Ability to re-create another person's perspective - to experience the world from his/her point of view -






16. Image you want to present to the world






17. Deliberate attempt to hide or misrepresent the truth.






18. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






19. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






20. Social tone of a relationship; way people feel about each other as they carry out activities






21. Physically observable qualities of a thing or situation.






22. Occurs when one person begins to speak before the other is through making a point.






23. Someone who is positive they're right.






24. Making comments totally unrelated to what the other person was just saying.






25. Fields of experience that help them make sense of others behavior.






26. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






27. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






28. Evaluating ourselves in terms of how we compare with others.






29. Plays a role in virtually every interpersonal act.






30. Part of self-concept that involves evaluations of self-worth.






31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






32. When communicators aren't prepared to argue but still want to register dissatisfaction.






33. Process by which communicators influence each other's perceptions through communication.






34. Contrasts with strategy. Being honest with others rather than manipulating them.






35. Messages expressed by nonlinguistic means.






36. Determination of causes and effects in a series of interactions.






37. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






38. Attempt to depict all the factors that affect human interaction.






39. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






40. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






41. Messages that we perceive as challenging the image we want to project






42. Person you believe yourself to be in moments of honest self-examination.






43. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






44. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






45. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






46. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






47. Provides a better way to check and to share your interpretations. Has three parts.






48. Messages that convey valuing - E.g. 'you exist' 'you're important'






49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






50. Personal invisible bubble; our own area. People's personal space vary.