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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process by which communicators influence each other's perceptions through communication.
Spiral
Negotiation
Standpoint Theory
Territory
2. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Dyad
Impervious Response
Provisionalism
Narrative
3. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Equality
Cognitive Competence
Perception Checking
4. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Paralanguage
Empathy
Personal Distance
Proxemics
5. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Benevolent Lie
Channel
Incongruous Response
Self-Disclosure
6. Area that serves as an extension of our physical being.
Cognitive Competence
Self- monitoring
Self-esteem
Territory
7. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Facework
Irrelevant Response
Benevolent Lie
Personal Distance
8. Study of how people communicate through bodily movements.
Benevolent Lie
Kinesics
Presenting Self
Certainty
9. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Irrelevant Response
Empathy
Emblems
Quantitive Interpersonal Communication
10. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Facework
Standpoint Theory
Organization
Sandwich Method
11. Describes the study of how humans use and structure time.
Computer-mediated Communication (CMC)
Haptics
Chronemics
Personal Space
12. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Empathy
Aggressiveness
Intimate Distance
13. Arrange it in some meaningful way in order to make sense of the world.
Channel
Organization
Content Dimension
Spontaneity
14. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Cognitive Competence
Self-fulfilling Prophecy
Manipulators
Disinhibition
15. Public image; the way we want to appear to others.
Self-esteem
Presenting Self
Transaction Communication Model
Aggressiveness
16. Social tone of a relationship; way people feel about each other as they carry out activities
Self- monitoring
Social Penetration Model
Environment (Contexts)
Communication Climate
17. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Self- monitoring
Tangential Response
Empathy
Environment (Contexts)
18. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Intimate Distance
Reflected Appraisal
Qualitative Interpersonal Communication
19. Plays a role in virtually every interpersonal act.
Interpretation
Aggressiveness
Standpoint Theory
Face
20. A mirroring of the judgements of those around him or her.
Channel
Empathy
Self-serving Bias
Reflected Appraisal
21. Making comments totally unrelated to what the other person was just saying.
Reflected Appraisal
Irrelevant Response
Defensiveness
Standpoint Theory
22. Definse-arousing messages in which speakers hide their ulterior motives.
Face-threatening Acts
Stereotyping
Strategy
Paralanguage
23. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Haptics
Territory
Spiral
24. Verbal or nonverbal; Indicates a response to the previous passage/message.
Face
Feedback
Paralanguage
Richness (of communication media)
25. Person you believe yourself to be in moments of honest self-examination.
Neutrality
Perceived Self
Empathy
Cognitive Competence
26. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Irrelevant Response
Impersonal Response
Argumentativeness
27. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Equivocal Language
Impersonal Response
Self-serving Bias
Incongruous Response
28. Tendency to seek information that conforms to an existing self-concept.
Neutrality
Social Distance
Interrupting Response
Cognitive Conservatism
29. Involve our attaching meaning to first-order things or situations.
Public Distance
Self- monitoring
Second-order Realities
Transaction Communication Model
30. Physically observable qualities of a thing or situation.
Social Comparison
First-order Realities
Halo Effect
Evaluation
31. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Personal Space
Incongruous Response
Self-concept
32. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Strategy
Equality
Content Dimension
Reflected Appraisal
33. Stories we use to describe our personal worlds.
Confirmation Bias
Public Distance
Perception Checking
Narrative
34. When communicators aren't prepared to argue but still want to register dissatisfaction.
Kinesics
Halo Effect
Equality
Complaining
35. Two-person interacting
Neutrality
Spiral
Dyad
Presenting Self
36. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Channel
Empathy
Perceived Self
Paralanguage
37. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Qualitative Interpersonal Communication
Negotiation
Richness (of communication media)
38. Both effective and appropriate; trying to balance the two when communicating.
Computer-mediated Communication (CMC)
Defensiveness
First-order Realities
Communication Competence
39. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Face
Irrelevant Response
Incongruous Response
Environment (Contexts)
40. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Defensiveness
Interpretation
Channel
41. Messages that we perceive as challenging the image we want to project
Impersonal Response
Face-threatening Acts
Noise
Argumentativeness
42. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Disagreeing Message
Transaction Communication Model
Social Distance
43. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Communication Competence
Proxemics
Neutrality
44. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Impervious Response
Qualitative Interpersonal Communication
Disinhibition
Regulators
45. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Equivocal Language
Manipulators
Emblems
46. Process of protecting our presenting self - our face
Environment (Contexts)
Social Comparison
Defensiveness
Chronemics
47. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Equality
Emblems
Stereotyping
48. Fields of experience that help them make sense of others behavior.
Feedback
Self- monitoring
Environment (Contexts)
Disagreeing Message
49. Not being malicious; is seen as helpful
Problem Orientation
Argumentativeness
Benevolent Lie
Kinesics
50. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Selection
Aggressiveness
Tangential Response
Social Distance