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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Disagreeing Message
Richness (of communication media)
Personal Space
Face-threatening Acts
2. Communication strategies people use to influence how others view them.
Identity Management
Cognitive Competence
Interrupting Response
Stereotyping
3. Public image; the way we want to appear to others.
Disfluencies
Personal Distance
Argumentativeness
Presenting Self
4. Study of how people communicate through bodily movements.
Punctuation
Cognitive Conservatism
Kinesics
Aggressiveness
5. A mirroring of the judgements of those around him or her.
Presenting Self
Disfluencies
Manipulators
Reflected Appraisal
6. Process of protecting our presenting self - our face
Defensiveness
Paralanguage
Proxemics
Personal Distance
7. Study of how the eyes can communicate.
Impervious Response
Face
Oculesics
Narrative
8. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Paralanguage
Richness (of communication media)
Provisionalism
9. Person whose evaluations are especially influential.
Selection
Significant Other
Benevolent Lie
Self-Disclosure
10. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Qualitative Interpersonal Communication
Certainty
Computer-mediated Communication (CMC)
Androgynous
11. Personal invisible bubble; our own area. People's personal space vary.
Manipulators
Personal Space
Self-serving Bias
Confirmation Bias
12. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Environment (Contexts)
Sandwich Method
Lie
Impersonal Response
13. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Facework
Intimate Distance
Androgynous
Spontaneity
14. Determination of causes and effects in a series of interactions.
Self-fulfilling Prophecy
Punctuation
Impersonal Response
Spiral
15. Attempt to depict all the factors that affect human interaction.
Defensiveness
Transaction Communication Model
Paralanguage
Personal Space
16. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Face
Social Penetration Model
Oculesics
Empathy
17. Part of self-concept that involves evaluations of self-worth.
Provisionalism
Qualitative Interpersonal Communication
Spontaneity
Self-esteem
18. Two-person interacting
Description
Argumentativeness
Dyad
Social Distance
19. Not being malicious; is seen as helpful
Presenting Self
Richness (of communication media)
Benevolent Lie
Social Distance
20. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Chronemics
Tangential Response
Personal Distance
Channel
21. Any interaction between more than two people.
Face-threatening Acts
Quantitive Interpersonal Communication
Noise
Androgynous
22. First step to perception; where data we will attend to.
Confirmation Bias
Self-serving Bias
Problem Orientation
Selection
23. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Regulators
Proxemics
Confirming Communication
24. People we use to evaluate our own characteristics.
Cognitive Competence
Reference Groups
Presenting Self
Strategy
25. Expresses how you feel about the other person.
Relational Dimension (of a message)
Social Distance
Strategy
Facework
26. Physically observable qualities of a thing or situation.
First-order Realities
Spontaneity
Empathy
Stereotyping
27. Degrees of self-dsclosure.
Personal Space
Social Penetration Model
Empathy
First-order Realities
28. Describes the study of how humans use and structure time.
Facework
Self- monitoring
Chronemics
Problem Orientation
29. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Self-fulfilling Prophecy
Incongruous Response
Self- monitoring
Chronemics
30. Anything that interferes with the transmission and reception of a message.
Nonverbal Communication
Transaction Communication Model
Ambiguous Response
Noise
31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Identity Management
Controlling Communication
Social Distance
Problem Orientation
32. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Disagreeing Message
Stereotyping
Self-Disclosure
33. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Negotiation
First-order Realities
Reflected Appraisal
34. Arrange it in some meaningful way in order to make sense of the world.
Organization
Personal Distance
Self-esteem
Presenting Self
35. Contrasts with strategy. Being honest with others rather than manipulating them.
Significant Other
Spontaneity
Disconfirming Communication
Nonverbal Communication
36. Messages that convey valuing - E.g. 'you exist' 'you're important'
Transaction Communication Model
Perceived Self
Confirming Communication
Self-concept
37. How a person's position in a society shapes their view of society in general and of specific individuals.
Disinhibition
Relational Dimension (of a message)
Controlling Communication
Standpoint Theory
38. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Androgynous
Territory
Empathy
Facework
39. Fields of experience that help them make sense of others behavior.
Equivocal Language
Self-concept
Disinhibition
Environment (Contexts)
40. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Face-threatening Acts
Facework
Halo Effect
Aggressiveness
41. Deliberate attempt to hide or misrepresent the truth.
Lie
Social Distance
Perception Checking
Face
42. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Defensiveness
Communication Competence
Equivocal Language
43. Stories we use to describe our personal worlds.
Computer-mediated Communication (CMC)
Social Distance
Narrative
Facework
44. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Reference Groups
Computer-mediated Communication (CMC)
Argumentativeness
Disinhibition
45. Area that serves as an extension of our physical being.
Facework
Noise
Attribution
Territory
46. Messages expressed by nonlinguistic means.
Territory
Nonverbal Communication
Presenting Self
Evaluation
47. Image you want to present to the world
Evaluation
Ambiguous Response
Kinesics
Face
48. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Androgynous
Territory
Perceived Self
Self-fulfilling Prophecy
49. Distinguishes the study of touching.
Haptics
Social Distance
Content Dimension
Ambiguous Response
50. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirmation Bias
Evaluation
Emblems
Negotiation