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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal or nonverbal; Indicates a response to the previous passage/message.
Communication Competence
Self- monitoring
Feedback
Evaluation
2. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Paralanguage
Communication Competence
Spontaneity
3. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Social Comparison
Reflected Appraisal
Paralanguage
4. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Social Comparison
Spiral
Emblems
Evaluation
5. Person whose evaluations are especially influential.
Confirming Communication
Empathy
Oculesics
Significant Other
6. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Intimate Distance
Channel
Narrative
7. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Aggressiveness
Empathy
First-order Realities
Personal Distance
8. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Tangential Response
Empathy
First-order Realities
Controlling Communication
9. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Communication Climate
Description
Territory
Confirmation Bias
10. First type of defense-arousing message; judges other person usually in a negative way
Disinhibition
Oculesics
Evaluation
Disconfirming Communication
11. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Benevolent Lie
Impersonal Response
Proxemics
First-order Realities
12. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Proxemics
Disinhibition
Regulators
Personal Distance
13. Determination of causes and effects in a series of interactions.
Punctuation
Reflected Appraisal
Empathy
Evaluation
14. Masculine and feminine traits.
Channel
Androgynous
Cognitive Competence
Communication Competence
15. Process of protecting our presenting self - our face
Self-fulfilling Prophecy
Paralanguage
Kinesics
Defensiveness
16. People we use to evaluate our own characteristics.
Empathy
Disagreeing Message
Reference Groups
Impervious Response
17. Describes the study of how humans use and structure time.
Chronemics
Stereotyping
Incongruous Response
Noise
18. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Kinesics
Content Dimension
Ambiguous Response
Impersonal Response
19. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Personal Distance
Complaining
Narrative
20. Messages expressed by nonlinguistic means.
Relational Dimension (of a message)
Quantitive Interpersonal Communication
Nonverbal Communication
Provisionalism
21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Presenting Self
Impervious Response
Sandwich Method
22. Stories we use to describe our personal worlds.
Emblems
Social Comparison
Complaining
Narrative
23. Part of self-concept that involves evaluations of self-worth.
Manipulators
Self-esteem
Punctuation
Irrelevant Response
24. Involve our attaching meaning to first-order things or situations.
Spiral
Content Dimension
Ambiguous Response
Second-order Realities
25. Image you want to present to the world
Face
Nonverbal Communication
Lie
Manipulators
26. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Empathy
Qualitative Interpersonal Communication
Argumentativeness
27. Study of how people communicate through bodily movements.
Disconfirming Communication
Impervious Response
Kinesics
Channel
28. When we judge ourselves in the most generous terms possible.
Spontaneity
Self-serving Bias
Noise
Haptics
29. Plays a role in virtually every interpersonal act.
Equivocal Language
Interpretation
Intimate Distance
Halo Effect
30. Stammering and the use of 'uh' - 'um' and 'er'
Cognitive Competence
Cognitive Conservatism
Self-esteem
Disfluencies
31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Halo Effect
Perceived Self
Haptics
Problem Orientation
32. Study of how the eyes can communicate.
Oculesics
Communication Climate
Description
Superiority
33. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Disconfirming Communication
Quantitive Interpersonal Communication
Confirmation Bias
34. First step to perception; where data we will attend to.
Selection
Chronemics
Superiority
Equivocal Language
35. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Equivocal Language
Social Distance
Haptics
Computer-mediated Communication (CMC)
36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Intimate Distance
Reference Groups
Self-Disclosure
Punctuation
37. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Territory
Oculesics
Emblems
Impervious Response
38. Has two or more equally plausible meanings
Public Distance
Regulators
Equivocal Language
Interrupting Response
39. Study of how communication is affected by the use - organization - and perception of space and distance.
Punctuation
First-order Realities
Manipulators
Proxemics
40. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Reference Groups
Qualitative Interpersonal Communication
Communication Climate
41. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Empathy
Organization
Self-fulfilling Prophecy
Strategy
42. Tendency to seek information that conforms to an existing self-concept.
Personal Distance
Cognitive Conservatism
Intimate Distance
Feedback
43. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Impervious Response
Controlling Communication
Significant Other
44. Area that serves as an extension of our physical being.
Provisionalism
Territory
Organization
Significant Other
45. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Description
Disagreeing Message
Social Distance
Organization
46. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Neutrality
Incongruous Response
Attribution
47. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Strategy
Interrupting Response
Feedback
Personal Distance
48. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Cognitive Conservatism
Provisionalism
Problem Orientation
Certainty
49. Evaluating ourselves in terms of how we compare with others.
Social Comparison
Interpretation
Communication Competence
Sandwich Method
50. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Public Distance
Emblems
Disfluencies