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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Both effective and appropriate; trying to balance the two when communicating.






2. Reciprocal pattern of climate patterns. Can be positive or negative.






3. How a person's position in a society shapes their view of society in general and of specific individuals.






4. Determination of causes and effects in a series of interactions.






5. Study of how communication is affected by the use - organization - and perception of space and distance.






6. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






7. Involve our attaching meaning to first-order things or situations.






8. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






9. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






10. Person whose evaluations are especially influential.






11. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






12. Attempt to depict all the factors that affect human interaction.






13. Exaggerated beliefs associated with a categorizing system.






14. First type of defense-arousing message; judges other person usually in a negative way






15. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






16. Making comments totally unrelated to what the other person was just saying.






17. Personal invisible bubble; our own area. People's personal space vary.






18. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






19. Physically observable qualities of a thing or situation.






20. Public image; the way we want to appear to others.






21. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






22. Evaluating ourselves in terms of how we compare with others.






23. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






24. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






25. Study of how the eyes can communicate.






26. Masculine and feminine traits.






27. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






28. Describes the abundance of nonverbal cues that add clarity to a verbal message.






29. The relatively stable set of perceptions you hold of yourself.






30. Someone who is positive they're right.






31. Process by which communicators influence each other's perceptions through communication.






32. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






33. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






34. Communication strategies people use to influence how others view them.






35. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






36. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






37. Provides a better way to check and to share your interpretations. Has three parts.






38. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






39. Has two or more equally plausible meanings






40. Ability to re-create another person's perspective - to experience the world from his/her point of view -






41. Ability to construct a variety of different frameworks for viewing an issue.






42. A way to offer thoughts - feelings - and wants without judging the listener.






43. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






44. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






45. People we use to evaluate our own characteristics.






46. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






47. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






48. A mirroring of the judgements of those around him or her.






49. Plays a role in virtually every interpersonal act.






50. Stammering and the use of 'uh' - 'um' and 'er'