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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
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soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person you believe yourself to be in moments of honest self-examination.
Noise
Facework
Provisionalism
Perceived Self
2. Masculine and feminine traits.
Androgynous
Noise
Neutrality
Communication Competence
3. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Punctuation
Self-esteem
Superiority
4. Process of attaching meaning to behavior.
Halo Effect
Self-esteem
Neutrality
Attribution
5. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Spontaneity
Computer-mediated Communication (CMC)
Social Distance
Richness (of communication media)
6. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Disinhibition
Kinesics
Oculesics
7. Exaggerated beliefs associated with a categorizing system.
Self-Disclosure
Stereotyping
Confirmation Bias
Emblems
8. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Intimate Distance
Complaining
Facework
9. Deliberate attempt to hide or misrepresent the truth.
Problem Orientation
Standpoint Theory
Lie
Empathy
10. Making comments totally unrelated to what the other person was just saying.
Impervious Response
Environment (Contexts)
Self-Disclosure
Irrelevant Response
11. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Certainty
Social Distance
Reflected Appraisal
12. Process of protecting our presenting self - our face
Disinhibition
Incongruous Response
Empathy
Defensiveness
13. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Regulators
Haptics
Self- monitoring
14. Messages that convey valuing - E.g. 'you exist' 'you're important'
Face
Regulators
Confirming Communication
Attribution
15. Both effective and appropriate; trying to balance the two when communicating.
Aggressiveness
Communication Competence
Attribution
Second-order Realities
16. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Social Penetration Model
Superiority
Self- monitoring
Irrelevant Response
17. Anything that interferes with the transmission and reception of a message.
Provisionalism
Organization
Noise
Proxemics
18. Study of how communication is affected by the use - organization - and perception of space and distance.
Proxemics
Intimate Distance
Attribution
Territory
19. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Equivocal Language
Qualitative Interpersonal Communication
Second-order Realities
20. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Defensiveness
Presenting Self
Provisionalism
Controlling Communication
21. A mirroring of the judgements of those around him or her.
First-order Realities
Reflected Appraisal
Organization
Face-threatening Acts
22. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Aggressiveness
Personal Distance
Paralanguage
23. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Communication Competence
Richness (of communication media)
Empathy
Halo Effect
24. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Interpretation
Paralanguage
Face-threatening Acts
Equality
25. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Certainty
Cognitive Competence
Public Distance
Benevolent Lie
26. First type of defense-arousing message; judges other person usually in a negative way
Disfluencies
Evaluation
Irrelevant Response
Transaction Communication Model
27. The relatively stable set of perceptions you hold of yourself.
Richness (of communication media)
Social Distance
Self-concept
Disinhibition
28. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Self-serving Bias
Face-threatening Acts
Provisionalism
Content Dimension
29. Process by which communicators influence each other's perceptions through communication.
Negotiation
Identity Management
Irrelevant Response
Empathy
30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Significant Other
Channel
Face-threatening Acts
Argumentativeness
31. Two-person interacting
Quantitive Interpersonal Communication
Self-Disclosure
Facework
Dyad
32. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Cognitive Conservatism
Controlling Communication
Cognitive Competence
Presenting Self
33. Occurs when one person begins to speak before the other is through making a point.
Controlling Communication
Interrupting Response
Argumentativeness
Significant Other
34. Provides a better way to check and to share your interpretations. Has three parts.
Incongruous Response
Spontaneity
Perception Checking
Feedback
35. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-serving Bias
Social Penetration Model
Defensiveness
Self-fulfilling Prophecy
36. Degrees of self-dsclosure.
Argumentativeness
Dyad
Personal Space
Social Penetration Model
37. Expresses how you feel about the other person.
Relational Dimension (of a message)
Environment (Contexts)
Impervious Response
Organization
38. Describes the study of how humans use and structure time.
Social Comparison
Feedback
Emblems
Chronemics
39. Involve our attaching meaning to first-order things or situations.
Environment (Contexts)
Second-order Realities
Noise
First-order Realities
40. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Problem Orientation
Noise
Empathy
Quantitive Interpersonal Communication
41. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Empathy
Personal Space
Organization
Superiority
42. Definse-arousing messages in which speakers hide their ulterior motives.
Incongruous Response
Spiral
Complaining
Strategy
43. Has two or more equally plausible meanings
Kinesics
Relational Dimension (of a message)
Personal Distance
Equivocal Language
44. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Richness (of communication media)
Perceived Self
Strategy
45. Stories we use to describe our personal worlds.
Personal Distance
Controlling Communication
Narrative
Communication Competence
46. Fields of experience that help them make sense of others behavior.
Reference Groups
Environment (Contexts)
Equality
Personal Distance
47. Arrange it in some meaningful way in order to make sense of the world.
Neutrality
Organization
Haptics
Quantitive Interpersonal Communication
48. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Disinhibition
Chronemics
Incongruous Response
49. When communicators aren't prepared to argue but still want to register dissatisfaction.
Tangential Response
Complaining
Communication Climate
Paralanguage
50. A way to offer thoughts - feelings - and wants without judging the listener.
Feedback
Nonverbal Communication
Interrupting Response
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