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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Public image; the way we want to appear to others.
Superiority
Presenting Self
Complaining
Tangential Response
2. Degrees of self-dsclosure.
Description
Social Penetration Model
Presenting Self
Equality
3. Has two or more equally plausible meanings
Equivocal Language
Computer-mediated Communication (CMC)
Oculesics
Presenting Self
4. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Relational Dimension (of a message)
Argumentativeness
Perception Checking
5. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Transaction Communication Model
Cognitive Competence
Empathy
Self-Disclosure
6. Personal invisible bubble; our own area. People's personal space vary.
Presenting Self
Self- monitoring
Personal Space
Communication Competence
7. Any interaction between more than two people.
Quantitive Interpersonal Communication
First-order Realities
Dyad
Impersonal Response
8. Deliberate attempt to hide or misrepresent the truth.
Feedback
Environment (Contexts)
Lie
Certainty
9. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Self-serving Bias
Empathy
Ambiguous Response
Benevolent Lie
10. Determination of causes and effects in a series of interactions.
Punctuation
Halo Effect
Argumentativeness
Self-esteem
11. Plays a role in virtually every interpersonal act.
Interpretation
Benevolent Lie
Neutrality
Empathy
12. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Spiral
Halo Effect
Computer-mediated Communication (CMC)
Perception Checking
13. Masculine and feminine traits.
Confirmation Bias
Androgynous
Noise
Superiority
14. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Tangential Response
Stereotyping
Self-Disclosure
15. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Strategy
Richness (of communication media)
Identity Management
Qualitative Interpersonal Communication
16. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Disagreeing Message
Kinesics
Oculesics
17. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Sandwich Method
Incongruous Response
Communication Climate
Confirmation Bias
18. Two-person interacting
Richness (of communication media)
Irrelevant Response
Sandwich Method
Dyad
19. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Feedback
Intimate Distance
Self-esteem
Relational Dimension (of a message)
20. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Presenting Self
Tangential Response
Reference Groups
Manipulators
21. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Spiral
Sandwich Method
First-order Realities
Superiority
22. Messages that convey valuing - E.g. 'you exist' 'you're important'
Face
Neutrality
Personal Space
Confirming Communication
23. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Haptics
Social Comparison
Public Distance
Self- monitoring
24. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Cognitive Conservatism
Incongruous Response
Facework
Public Distance
25. Not being malicious; is seen as helpful
Manipulators
Benevolent Lie
Neutrality
Qualitative Interpersonal Communication
26. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Self- monitoring
Spontaneity
Irrelevant Response
Neutrality
27. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Transaction Communication Model
Second-order Realities
Reflected Appraisal
28. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Halo Effect
Noise
Disconfirming Communication
29. Process by which communicators influence each other's perceptions through communication.
Negotiation
Complaining
Aggressiveness
Second-order Realities
30. Contrasts with strategy. Being honest with others rather than manipulating them.
Cognitive Competence
Complaining
Spontaneity
Strategy
31. Making comments totally unrelated to what the other person was just saying.
Disinhibition
Irrelevant Response
Impervious Response
Standpoint Theory
32. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Interpretation
Noise
Social Penetration Model
33. Person you believe yourself to be in moments of honest self-examination.
Reflected Appraisal
Perceived Self
Benevolent Lie
Disconfirming Communication
34. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Quantitive Interpersonal Communication
Equality
Intimate Distance
Face-threatening Acts
35. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Neutrality
Regulators
Problem Orientation
Paralanguage
36. People we use to evaluate our own characteristics.
Irrelevant Response
Perceived Self
Self-fulfilling Prophecy
Reference Groups
37. Process of protecting our presenting self - our face
Complaining
Provisionalism
Evaluation
Defensiveness
38. Person whose evaluations are especially influential.
Identity Management
Narrative
Significant Other
Perception Checking
39. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Description
Content Dimension
Stereotyping
Disinhibition
40. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Territory
Personal Space
Channel
Strategy
41. Describes the study of how humans use and structure time.
Chronemics
Strategy
Personal Distance
Transaction Communication Model
42. Area that serves as an extension of our physical being.
Territory
Negotiation
Cognitive Conservatism
Regulators
43. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Public Distance
Self-concept
Androgynous
44. First step to perception; where data we will attend to.
Selection
Disfluencies
Sandwich Method
Certainty
45. Someone who is positive they're right.
Personal Space
Confirmation Bias
Dyad
Certainty
46. Evaluating ourselves in terms of how we compare with others.
Public Distance
Communication Climate
Provisionalism
Social Comparison
47. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Standpoint Theory
Punctuation
Spiral
Personal Distance
48. Verbal or nonverbal; Indicates a response to the previous passage/message.
Benevolent Lie
Feedback
Reference Groups
First-order Realities
49. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Description
Self- monitoring
Intimate Distance
50. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Kinesics
Halo Effect
Ambiguous Response
Self-esteem