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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages that we perceive as challenging the image we want to project
Self-serving Bias
Disconfirming Communication
Face-threatening Acts
Self-esteem
2. Both effective and appropriate; trying to balance the two when communicating.
Face
Communication Competence
Channel
Negotiation
3. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Equality
Second-order Realities
Ambiguous Response
4. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Dyad
Empathy
Territory
Intimate Distance
5. Making comments totally unrelated to what the other person was just saying.
Irrelevant Response
Quantitive Interpersonal Communication
Nonverbal Communication
Self-serving Bias
6. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Stereotyping
Aggressiveness
Facework
Personal Space
7. Plays a role in virtually every interpersonal act.
Quantitive Interpersonal Communication
Impervious Response
Interpretation
Significant Other
8. Evaluating ourselves in terms of how we compare with others.
Public Distance
Confirmation Bias
Empathy
Social Comparison
9. Deliberate attempt to hide or misrepresent the truth.
Noise
Disconfirming Communication
Lie
Attribution
10. First step to perception; where data we will attend to.
Significant Other
Haptics
Selection
Sandwich Method
11. Arrange it in some meaningful way in order to make sense of the world.
Noise
Incongruous Response
Argumentativeness
Organization
12. Reciprocal pattern of climate patterns. Can be positive or negative.
Communication Climate
Spiral
Evaluation
Perception Checking
13. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Paralanguage
Disagreeing Message
Controlling Communication
Empathy
14. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Disconfirming Communication
Impervious Response
Social Comparison
Channel
15. The relatively stable set of perceptions you hold of yourself.
Richness (of communication media)
Self-concept
Face-threatening Acts
Environment (Contexts)
16. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Punctuation
Disinhibition
Reference Groups
Defensiveness
17. Study of how the eyes can communicate.
Computer-mediated Communication (CMC)
Selection
Oculesics
Perception Checking
18. Any interaction between more than two people.
Quantitive Interpersonal Communication
Irrelevant Response
Confirmation Bias
Empathy
19. Degrees of self-dsclosure.
Equality
Social Penetration Model
Qualitative Interpersonal Communication
Strategy
20. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Noise
Presenting Self
Content Dimension
Social Distance
21. How a person's position in a society shapes their view of society in general and of specific individuals.
Personal Distance
Confirmation Bias
Haptics
Standpoint Theory
22. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Emblems
Argumentativeness
Disagreeing Message
23. First type of defense-arousing message; judges other person usually in a negative way
Social Penetration Model
Reflected Appraisal
Personal Distance
Evaluation
24. Study of how communication is affected by the use - organization - and perception of space and distance.
Benevolent Lie
Facework
Proxemics
Spiral
25. Determination of causes and effects in a series of interactions.
Problem Orientation
Selection
Punctuation
Sandwich Method
26. When we judge ourselves in the most generous terms possible.
Intimate Distance
Impersonal Response
Self-serving Bias
Face-threatening Acts
27. Anything that interferes with the transmission and reception of a message.
Noise
Self-serving Bias
Complaining
Disinhibition
28. Person whose evaluations are especially influential.
First-order Realities
Noise
Self-fulfilling Prophecy
Significant Other
29. Not being malicious; is seen as helpful
Territory
Benevolent Lie
Perceived Self
Self- monitoring
30. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Sandwich Method
Interpretation
Neutrality
Proxemics
31. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Territory
Narrative
Empathy
Standpoint Theory
32. Describes the study of how humans use and structure time.
Chronemics
Kinesics
Self-serving Bias
Significant Other
33. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Emblems
Reference Groups
Self- monitoring
34. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Spontaneity
Emblems
Impersonal Response
Regulators
35. Physically observable qualities of a thing or situation.
Confirming Communication
Evaluation
First-order Realities
Communication Climate
36. Process by which communicators influence each other's perceptions through communication.
Significant Other
Confirmation Bias
Negotiation
Interrupting Response
37. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Feedback
Controlling Communication
Equivocal Language
Personal Distance
38. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Transaction Communication Model
Description
Empathy
39. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Self-Disclosure
Social Comparison
Neutrality
40. People we use to evaluate our own characteristics.
Personal Space
Reference Groups
Kinesics
Impervious Response
41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Standpoint Theory
Tangential Response
Oculesics
Cognitive Conservatism
42. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Perceived Self
Irrelevant Response
Problem Orientation
Presenting Self
43. Public image; the way we want to appear to others.
Disfluencies
Spontaneity
Empathy
Presenting Self
44. Has two or more equally plausible meanings
Attribution
Equivocal Language
Face
Aggressiveness
45. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Second-order Realities
Attribution
Self-concept
46. Occurs when one person begins to speak before the other is through making a point.
Strategy
Paralanguage
Interrupting Response
Cognitive Conservatism
47. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Manipulators
Social Comparison
Disagreeing Message
Sandwich Method
48. Area that serves as an extension of our physical being.
Personal Distance
Territory
Disfluencies
Face-threatening Acts
49. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Stereotyping
Disconfirming Communication
Self-esteem
First-order Realities
50. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Reflected Appraisal
Halo Effect
Computer-mediated Communication (CMC)