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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.

2. Public image; the way we want to appear to others.

3. Ability to construct a variety of different frameworks for viewing an issue.

4. Messages expressed by nonlinguistic means.

5. Communication strategies people use to influence how others view them.

6. Person you believe yourself to be in moments of honest self-examination.

7. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

8. Evaluating ourselves in terms of how we compare with others.

9. Stories we use to describe our personal worlds.

10. Process by which communicators influence each other's perceptions through communication.

11. When communicators aren't prepared to argue but still want to register dissatisfaction.

12. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

13. Contrasts with strategy. Being honest with others rather than manipulating them.

14. Anything that interferes with the transmission and reception of a message.

15. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

16. Making comments totally unrelated to what the other person was just saying.

17. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

18. A mirroring of the judgements of those around him or her.

19. How a person's position in a society shapes their view of society in general and of specific individuals.

20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

21. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call

22. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.

23. Personal invisible bubble; our own area. People's personal space vary.

24. Contrasts with Neutrality. Helps rid communication of the quality of indifference.

25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

26. Deliberate attempt to hide or misrepresent the truth.

27. Part of self-concept that involves evaluations of self-worth.

28. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.

29. Messages that convey valuing - E.g. 'you exist' 'you're important'

30. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

31. Study of how people communicate through bodily movements.

32. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

33. Stammering and the use of 'uh' - 'um' and 'er'

34. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

35. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no

36. Definse-arousing messages in which speakers hide their ulterior motives.

37. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

38. Study of how communication is affected by the use - organization - and perception of space and distance.

39. Provides a better way to check and to share your interpretations. Has three parts.

40. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

41. Image you want to present to the world

42. Tendency to seek information that conforms to an existing self-concept.

43. Verbal or nonverbal; Indicates a response to the previous passage/message.

44. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.

45. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

46. First step to perception; where data we will attend to.

47. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

48. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.

49. Process of attaching meaning to behavior.

50. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.