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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fields of experience that help them make sense of others behavior.
Richness (of communication media)
Content Dimension
Environment (Contexts)
Incongruous Response
2. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Punctuation
First-order Realities
Empathy
Public Distance
3. Plays a role in virtually every interpersonal act.
Perception Checking
Interpretation
First-order Realities
Reference Groups
4. Attempt to depict all the factors that affect human interaction.
Social Comparison
Reference Groups
Transaction Communication Model
Self-concept
5. Stories we use to describe our personal worlds.
Spontaneity
First-order Realities
Narrative
Controlling Communication
6. Two-person interacting
Organization
Dyad
Empathy
Perception Checking
7. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Narrative
Perceived Self
Chronemics
8. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Benevolent Lie
Oculesics
Reflected Appraisal
9. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Dyad
Self-Disclosure
Chronemics
Irrelevant Response
10. Reciprocal pattern of climate patterns. Can be positive or negative.
Social Distance
Qualitative Interpersonal Communication
Communication Competence
Spiral
11. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Reference Groups
Social Penetration Model
Provisionalism
Social Distance
12. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Significant Other
Self-fulfilling Prophecy
Impervious Response
Personal Distance
13. Not being malicious; is seen as helpful
Benevolent Lie
Communication Competence
Controlling Communication
Face
14. Has two or more equally plausible meanings
Channel
Dyad
Lie
Equivocal Language
15. Both effective and appropriate; trying to balance the two when communicating.
Self-fulfilling Prophecy
Self-esteem
Communication Competence
Kinesics
16. Messages that we perceive as challenging the image we want to project
Self-Disclosure
Reference Groups
Incongruous Response
Face-threatening Acts
17. Process by which communicators influence each other's perceptions through communication.
Description
Lie
Communication Competence
Negotiation
18. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Social Penetration Model
Confirmation Bias
Public Distance
Computer-mediated Communication (CMC)
19. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Quantitive Interpersonal Communication
Interpretation
Empathy
Equivocal Language
20. Involve our attaching meaning to first-order things or situations.
Public Distance
Second-order Realities
Impersonal Response
Benevolent Lie
21. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Superiority
Environment (Contexts)
Emblems
Provisionalism
22. Evaluating ourselves in terms of how we compare with others.
Perceived Self
Self-fulfilling Prophecy
Social Comparison
Empathy
23. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Haptics
Disagreeing Message
Social Penetration Model
First-order Realities
24. Study of how people communicate through bodily movements.
Intimate Distance
Spiral
Kinesics
Controlling Communication
25. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Paralanguage
Argumentativeness
Regulators
Confirming Communication
26. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Richness (of communication media)
Presenting Self
Problem Orientation
27. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Face-threatening Acts
Androgynous
Narrative
28. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Empathy
Feedback
Computer-mediated Communication (CMC)
Content Dimension
29. Determination of causes and effects in a series of interactions.
Confirmation Bias
Defensiveness
Punctuation
Spontaneity
30. First step to perception; where data we will attend to.
Selection
Paralanguage
Punctuation
Confirming Communication
31. Physically observable qualities of a thing or situation.
First-order Realities
Benevolent Lie
Social Distance
Superiority
32. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Equivocal Language
Communication Climate
Interpretation
Tangential Response
33. Messages expressed by nonlinguistic means.
Impersonal Response
Interpretation
First-order Realities
Nonverbal Communication
34. Messages that convey valuing - E.g. 'you exist' 'you're important'
Attribution
Halo Effect
Social Distance
Confirming Communication
35. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Provisionalism
Paralanguage
Presenting Self
36. Process of attaching meaning to behavior.
Equality
Presenting Self
Disagreeing Message
Attribution
37. Communication strategies people use to influence how others view them.
Interpretation
Territory
Identity Management
Controlling Communication
38. Exaggerated beliefs associated with a categorizing system.
Sandwich Method
Feedback
Stereotyping
Defensiveness
39. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Reference Groups
Incongruous Response
Presenting Self
Selection
40. Image you want to present to the world
Disfluencies
Equivocal Language
Face
Empathy
41. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Irrelevant Response
Social Distance
Reflected Appraisal
Facework
42. Provides a better way to check and to share your interpretations. Has three parts.
Personal Space
Self-concept
Disconfirming Communication
Perception Checking
43. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Certainty
Disconfirming Communication
Controlling Communication
Self- monitoring
44. The relatively stable set of perceptions you hold of yourself.
Interpretation
Self-concept
Self-Disclosure
Interrupting Response
45. Person whose evaluations are especially influential.
Significant Other
Incongruous Response
Computer-mediated Communication (CMC)
Impervious Response
46. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Narrative
Self-concept
Channel
Disinhibition
47. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Intimate Distance
Spontaneity
Spiral
Identity Management
48. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Noise
Personal Distance
Transaction Communication Model
Haptics
49. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Self-esteem
Environment (Contexts)
Paralanguage
Tangential Response
50. People we use to evaluate our own characteristics.
Self- monitoring
Environment (Contexts)
Reference Groups
Irrelevant Response