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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages that we perceive as challenging the image we want to project






2. Person whose evaluations are especially influential.






3. Occurs when one person begins to speak before the other is through making a point.






4. First step to perception; where data we will attend to.






5. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






8. Image you want to present to the world






9. Not being malicious; is seen as helpful






10. Process of protecting our presenting self - our face






11. Involve our attaching meaning to first-order things or situations.






12. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






13. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






14. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






15. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






16. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






17. Attempt to depict all the factors that affect human interaction.






18. Personal invisible bubble; our own area. People's personal space vary.






19. Expresses how you feel about the other person.






20. Both effective and appropriate; trying to balance the two when communicating.






21. Physically observable qualities of a thing or situation.






22. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






23. First type of defense-arousing message; judges other person usually in a negative way






24. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






25. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






26. Stammering and the use of 'uh' - 'um' and 'er'






27. Study of how communication is affected by the use - organization - and perception of space and distance.






28. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






29. Tendency to seek information that conforms to an existing self-concept.






30. Distinguishes the study of touching.






31. How a person's position in a society shapes their view of society in general and of specific individuals.






32. Exaggerated beliefs associated with a categorizing system.






33. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






34. People we use to evaluate our own characteristics.






35. Communication strategies people use to influence how others view them.






36. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






37. Study of how the eyes can communicate.






38. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






39. Contrasts with strategy. Being honest with others rather than manipulating them.






40. Process of attaching meaning to behavior.






41. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






42. Public image; the way we want to appear to others.






43. Someone who is positive they're right.






44. Process by which communicators influence each other's perceptions through communication.






45. A way to offer thoughts - feelings - and wants without judging the listener.






46. Study of how people communicate through bodily movements.






47. The relatively stable set of perceptions you hold of yourself.






48. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






49. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






50. Part of self-concept that involves evaluations of self-worth.