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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stories we use to describe our personal worlds.






2. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






3. Personal invisible bubble; our own area. People's personal space vary.






4. Involve our attaching meaning to first-order things or situations.






5. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






6. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






7. Anything that interferes with the transmission and reception of a message.






8. When we judge ourselves in the most generous terms possible.






9. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






10. People we use to evaluate our own characteristics.






11. Study of how the eyes can communicate.






12. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






13. Distinguishes the study of touching.






14. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






15. Someone who is positive they're right.






16. Has two or more equally plausible meanings






17. Reciprocal pattern of climate patterns. Can be positive or negative.






18. Verbal or nonverbal; Indicates a response to the previous passage/message.






19. Plays a role in virtually every interpersonal act.






20. Public image; the way we want to appear to others.






21. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






22. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






23. Tendency to seek information that conforms to an existing self-concept.






24. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






25. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






26. Ability to construct a variety of different frameworks for viewing an issue.






27. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






28. Any interaction between more than two people.






29. Study of how people communicate through bodily movements.






30. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






31. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






32. Process by which communicators influence each other's perceptions through communication.






33. Fields of experience that help them make sense of others behavior.






34. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






35. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






36. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






37. Contrasts with strategy. Being honest with others rather than manipulating them.






38. Area that serves as an extension of our physical being.






39. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






40. Describes the study of how humans use and structure time.






41. Stammering and the use of 'uh' - 'um' and 'er'






42. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






43. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






44. Communication strategies people use to influence how others view them.






45. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






46. Exaggerated beliefs associated with a categorizing system.






47. Social tone of a relationship; way people feel about each other as they carry out activities






48. Both effective and appropriate; trying to balance the two when communicating.






49. Person you believe yourself to be in moments of honest self-examination.






50. Occurs when one person begins to speak before the other is through making a point.