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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Androgynous
Confirming Communication
Reflected Appraisal
2. Process of attaching meaning to behavior.
Attribution
Strategy
Disfluencies
Oculesics
3. Has two or more equally plausible meanings
Equivocal Language
Social Distance
Selection
Self- monitoring
4. The relatively stable set of perceptions you hold of yourself.
Social Distance
Emblems
Self-concept
Self-esteem
5. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Personal Space
Cognitive Conservatism
Disinhibition
Face
6. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Sandwich Method
Oculesics
Equality
Self-fulfilling Prophecy
7. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Confirming Communication
Description
Impersonal Response
Communication Competence
8. Physically observable qualities of a thing or situation.
Self-serving Bias
Lie
Cognitive Conservatism
First-order Realities
9. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Disinhibition
Spontaneity
Social Distance
Impervious Response
10. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Kinesics
Presenting Self
Qualitative Interpersonal Communication
11. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Disconfirming Communication
Social Comparison
Haptics
12. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Territory
Ambiguous Response
Haptics
Manipulators
13. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Perception Checking
Empathy
Paralanguage
Disinhibition
14. Public image; the way we want to appear to others.
Presenting Self
Benevolent Lie
Environment (Contexts)
Confirmation Bias
15. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Benevolent Lie
Face
Emblems
Irrelevant Response
16. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Spontaneity
Quantitive Interpersonal Communication
Reflected Appraisal
17. Anything that interferes with the transmission and reception of a message.
Noise
Benevolent Lie
Qualitative Interpersonal Communication
Disagreeing Message
18. Stories we use to describe our personal worlds.
Narrative
Territory
Self-esteem
Perception Checking
19. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Impervious Response
Communication Competence
Interpretation
Equality
20. Not being malicious; is seen as helpful
Benevolent Lie
Personal Distance
Impervious Response
Face-threatening Acts
21. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Spiral
Kinesics
Self-fulfilling Prophecy
22. Attempt to depict all the factors that affect human interaction.
Facework
Transaction Communication Model
Narrative
Personal Space
23. People we use to evaluate our own characteristics.
Reference Groups
Disagreeing Message
Lie
Oculesics
24. Determination of causes and effects in a series of interactions.
Spiral
Complaining
Benevolent Lie
Punctuation
25. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Transaction Communication Model
Communication Competence
Presenting Self
Content Dimension
26. Messages that convey valuing - E.g. 'you exist' 'you're important'
Negotiation
Confirming Communication
Ambiguous Response
Territory
27. Deliberate attempt to hide or misrepresent the truth.
Haptics
Lie
Nonverbal Communication
Superiority
28. Study of how communication is affected by the use - organization - and perception of space and distance.
Disinhibition
Kinesics
Identity Management
Proxemics
29. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Standpoint Theory
Nonverbal Communication
Interpretation
30. Area that serves as an extension of our physical being.
Superiority
Territory
Problem Orientation
Content Dimension
31. Verbal or nonverbal; Indicates a response to the previous passage/message.
Self- monitoring
Feedback
Impervious Response
Communication Climate
32. Involve our attaching meaning to first-order things or situations.
Second-order Realities
First-order Realities
Disinhibition
Problem Orientation
33. Person you believe yourself to be in moments of honest self-examination.
Empathy
Public Distance
Narrative
Perceived Self
34. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Complaining
Androgynous
Presenting Self
35. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Equivocal Language
Reference Groups
Communication Competence
Superiority
36. Process of protecting our presenting self - our face
Regulators
Defensiveness
Equality
Perception Checking
37. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Identity Management
Incongruous Response
Self- monitoring
Benevolent Lie
38. Any interaction between more than two people.
Presenting Self
Haptics
Facework
Quantitive Interpersonal Communication
39. Exaggerated beliefs associated with a categorizing system.
Reference Groups
Perception Checking
Stereotyping
Problem Orientation
40. First step to perception; where data we will attend to.
Oculesics
Halo Effect
Selection
Controlling Communication
41. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Provisionalism
Equivocal Language
Self-fulfilling Prophecy
42. Study of how the eyes can communicate.
Aggressiveness
Channel
Oculesics
Punctuation
43. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Cognitive Conservatism
Proxemics
Strategy
44. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Lie
Noise
Territory
Computer-mediated Communication (CMC)
45. Someone who is positive they're right.
Lie
Significant Other
Disagreeing Message
Certainty
46. When communicators aren't prepared to argue but still want to register dissatisfaction.
Noise
Territory
Relational Dimension (of a message)
Complaining
47. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Sandwich Method
Self-concept
Personal Distance
Problem Orientation
48. Two-person interacting
Face
Equivocal Language
Interrupting Response
Dyad
49. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Social Comparison
Selection
Argumentativeness
50. Plays a role in virtually every interpersonal act.
Spontaneity
Equivocal Language
Interpretation
Problem Orientation