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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Study of how communication is affected by the use - organization - and perception of space and distance.






2. Messages that we perceive as challenging the image we want to project






3. Occurs when one person begins to speak before the other is through making a point.






4. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






5. Both effective and appropriate; trying to balance the two when communicating.






6. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






7. Verbal or nonverbal; Indicates a response to the previous passage/message.






8. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






9. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






10. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






11. Process of protecting our presenting self - our face






12. Personal invisible bubble; our own area. People's personal space vary.






13. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






14. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






15. A mirroring of the judgements of those around him or her.






16. When communicators aren't prepared to argue but still want to register dissatisfaction.






17. Attempt to depict all the factors that affect human interaction.






18. When we judge ourselves in the most generous terms possible.






19. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






20. How a person's position in a society shapes their view of society in general and of specific individuals.






21. Fields of experience that help them make sense of others behavior.






22. Not being malicious; is seen as helpful






23. Tendency to seek information that conforms to an existing self-concept.






24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






25. Physically observable qualities of a thing or situation.






26. Exaggerated beliefs associated with a categorizing system.






27. Image you want to present to the world






28. A way to offer thoughts - feelings - and wants without judging the listener.






29. Study of how people communicate through bodily movements.






30. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






31. Involve our attaching meaning to first-order things or situations.






32. Ability to re-create another person's perspective - to experience the world from his/her point of view -






33. Plays a role in virtually every interpersonal act.






34. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






35. Area that serves as an extension of our physical being.






36. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






37. Communication strategies people use to influence how others view them.






38. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






39. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






40. Stories we use to describe our personal worlds.






41. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






42. Arrange it in some meaningful way in order to make sense of the world.






43. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






44. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






45. Deliberate attempt to hide or misrepresent the truth.






46. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






47. Ability to construct a variety of different frameworks for viewing an issue.






48. Evaluating ourselves in terms of how we compare with others.






49. Describes the abundance of nonverbal cues that add clarity to a verbal message.






50. Making comments totally unrelated to what the other person was just saying.







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Can you answer 50 questions in 15 minutes?


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