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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Public image; the way we want to appear to others.






2. Degrees of self-dsclosure.






3. Has two or more equally plausible meanings






4. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






5. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






6. Personal invisible bubble; our own area. People's personal space vary.






7. Any interaction between more than two people.






8. Deliberate attempt to hide or misrepresent the truth.






9. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






10. Determination of causes and effects in a series of interactions.






11. Plays a role in virtually every interpersonal act.






12. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






13. Masculine and feminine traits.






14. Social tone of a relationship; way people feel about each other as they carry out activities






15. Describes the abundance of nonverbal cues that add clarity to a verbal message.






16. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






17. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






18. Two-person interacting






19. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






20. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






21. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






22. Messages that convey valuing - E.g. 'you exist' 'you're important'






23. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






24. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






25. Not being malicious; is seen as helpful






26. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






27. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






28. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






29. Process by which communicators influence each other's perceptions through communication.






30. Contrasts with strategy. Being honest with others rather than manipulating them.






31. Making comments totally unrelated to what the other person was just saying.






32. When we judge ourselves in the most generous terms possible.






33. Person you believe yourself to be in moments of honest self-examination.






34. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






35. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






36. People we use to evaluate our own characteristics.






37. Process of protecting our presenting self - our face






38. Person whose evaluations are especially influential.






39. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






40. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






41. Describes the study of how humans use and structure time.






42. Area that serves as an extension of our physical being.






43. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






44. First step to perception; where data we will attend to.






45. Someone who is positive they're right.






46. Evaluating ourselves in terms of how we compare with others.






47. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






48. Verbal or nonverbal; Indicates a response to the previous passage/message.






49. Stammering and the use of 'uh' - 'um' and 'er'






50. The tendency to form an overall positive impression a person on the basis of the positive characteristics.