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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person whose evaluations are especially influential.






2. Expresses how you feel about the other person.






3. First type of defense-arousing message; judges other person usually in a negative way






4. A way to offer thoughts - feelings - and wants without judging the listener.






5. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






6. Occurs when one person begins to speak before the other is through making a point.






7. Definse-arousing messages in which speakers hide their ulterior motives.






8. Making comments totally unrelated to what the other person was just saying.






9. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






10. Process of attaching meaning to behavior.






11. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






12. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






13. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






14. Determination of causes and effects in a series of interactions.






15. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






16. Messages that convey valuing - E.g. 'you exist' 'you're important'






17. Plays a role in virtually every interpersonal act.






18. Any interaction between more than two people.






19. Image you want to present to the world






20. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






21. Involve our attaching meaning to first-order things or situations.






22. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






23. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






24. Personal invisible bubble; our own area. People's personal space vary.






25. Process of protecting our presenting self - our face






26. Not being malicious; is seen as helpful






27. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






28. Masculine and feminine traits.






29. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






30. People we use to evaluate our own characteristics.






31. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






32. Person you believe yourself to be in moments of honest self-examination.






33. Messages that we perceive as challenging the image we want to project






34. Contrasts with strategy. Being honest with others rather than manipulating them.






35. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






36. Tendency to seek information that conforms to an existing self-concept.






37. Distinguishes the study of touching.






38. Evaluating ourselves in terms of how we compare with others.






39. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






40. Stories we use to describe our personal worlds.






41. Study of how people communicate through bodily movements.






42. Process by which communicators influence each other's perceptions through communication.






43. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






44. Deliberate attempt to hide or misrepresent the truth.






45. Area that serves as an extension of our physical being.






46. The relatively stable set of perceptions you hold of yourself.






47. Ability to re-create another person's perspective - to experience the world from his/her point of view -






48. A mirroring of the judgements of those around him or her.






49. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






50. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.