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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the abundance of nonverbal cues that add clarity to a verbal message.






2. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






3. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






4. Physically observable qualities of a thing or situation.






5. Ability to construct a variety of different frameworks for viewing an issue.






6. Masculine and feminine traits.






7. Evaluating ourselves in terms of how we compare with others.






8. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






9. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






10. Messages that convey valuing - E.g. 'you exist' 'you're important'






11. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






12. Arrange it in some meaningful way in order to make sense of the world.






13. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






14. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






15. Stories we use to describe our personal worlds.






16. Contrasts with strategy. Being honest with others rather than manipulating them.






17. Communication strategies people use to influence how others view them.






18. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






19. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






20. Making comments totally unrelated to what the other person was just saying.






21. Fields of experience that help them make sense of others behavior.






22. Involve our attaching meaning to first-order things or situations.






23. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






24. Personal invisible bubble; our own area. People's personal space vary.






25. Study of how communication is affected by the use - organization - and perception of space and distance.






26. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






27. The relatively stable set of perceptions you hold of yourself.






28. First type of defense-arousing message; judges other person usually in a negative way






29. Exaggerated beliefs associated with a categorizing system.






30. Process of attaching meaning to behavior.






31. Distinguishes the study of touching.






32. Stammering and the use of 'uh' - 'um' and 'er'






33. Messages that we perceive as challenging the image we want to project






34. Verbal or nonverbal; Indicates a response to the previous passage/message.






35. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






36. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






37. A mirroring of the judgements of those around him or her.






38. Part of self-concept that involves evaluations of self-worth.






39. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






40. Attempt to depict all the factors that affect human interaction.






41. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






43. Plays a role in virtually every interpersonal act.






44. Study of how people communicate through bodily movements.






45. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






46. Process of protecting our presenting self - our face






47. People we use to evaluate our own characteristics.






48. Study of how the eyes can communicate.






49. Degrees of self-dsclosure.






50. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






Can you answer 50 questions in 15 minutes?



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