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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.
Neutrality
Problem Orientation
Relational Dimension (of a message)
Facework
2. Fields of experience that help them make sense of others behavior.
Communication Competence
Environment (Contexts)
Face-threatening Acts
Personal Distance
3. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Defensiveness
Superiority
Regulators
Impervious Response
4. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Public Distance
Ambiguous Response
Spontaneity
5. Public image; the way we want to appear to others.
Presenting Self
Public Distance
Territory
Content Dimension
6. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Standpoint Theory
Evaluation
Disagreeing Message
Self-Disclosure
7. Both effective and appropriate; trying to balance the two when communicating.
Argumentativeness
Spiral
Transaction Communication Model
Communication Competence
8. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Ambiguous Response
Reflected Appraisal
Computer-mediated Communication (CMC)
Provisionalism
9. Stories we use to describe our personal worlds.
Narrative
Self- monitoring
Proxemics
Equality
10. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Description
Noise
Disagreeing Message
11. Study of how the eyes can communicate.
Identity Management
Confirming Communication
Cognitive Conservatism
Oculesics
12. Messages expressed by nonlinguistic means.
Personal Distance
Transaction Communication Model
Nonverbal Communication
Proxemics
13. Two-person interacting
Stereotyping
Disconfirming Communication
Empathy
Dyad
14. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Second-order Realities
Noise
Neutrality
Cognitive Conservatism
15. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Controlling Communication
Personal Distance
Presenting Self
Problem Orientation
16. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Self- monitoring
Ambiguous Response
Equality
Impervious Response
17. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Evaluation
Equivocal Language
Social Penetration Model
Impervious Response
18. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Perceived Self
Empathy
Environment (Contexts)
19. First type of defense-arousing message; judges other person usually in a negative way
Disagreeing Message
Disfluencies
Content Dimension
Evaluation
20. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impervious Response
Benevolent Lie
Self-fulfilling Prophecy
Impersonal Response
21. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Irrelevant Response
Confirmation Bias
Neutrality
Tangential Response
22. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Oculesics
Ambiguous Response
Self- monitoring
Paralanguage
23. Describes the study of how humans use and structure time.
Provisionalism
Chronemics
Empathy
Tangential Response
24. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Territory
Intimate Distance
Nonverbal Communication
Narrative
25. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Facework
Environment (Contexts)
Significant Other
Social Comparison
26. Arrange it in some meaningful way in order to make sense of the world.
Disagreeing Message
Territory
Organization
Noise
27. Stammering and the use of 'uh' - 'um' and 'er'
Superiority
Significant Other
Empathy
Disfluencies
28. Exaggerated beliefs associated with a categorizing system.
Oculesics
Empathy
Haptics
Stereotyping
29. Masculine and feminine traits.
Noise
Social Comparison
Androgynous
Personal Space
30. The relatively stable set of perceptions you hold of yourself.
Certainty
Self-concept
Self-fulfilling Prophecy
Confirmation Bias
31. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Interrupting Response
Superiority
Incongruous Response
Interpretation
32. Has two or more equally plausible meanings
Self-esteem
Disinhibition
Equivocal Language
Channel
33. Making comments totally unrelated to what the other person was just saying.
Tangential Response
Self-esteem
Noise
Irrelevant Response
34. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Emblems
Confirming Communication
Defensiveness
Controlling Communication
35. A mirroring of the judgements of those around him or her.
Identity Management
Personal Distance
Cognitive Conservatism
Reflected Appraisal
36. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Environment (Contexts)
Paralanguage
Communication Competence
Richness (of communication media)
37. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Complaining
Aggressiveness
Dyad
Qualitative Interpersonal Communication
38. Communication strategies people use to influence how others view them.
Identity Management
Halo Effect
Social Comparison
Dyad
39. Degrees of self-dsclosure.
Incongruous Response
Provisionalism
Social Penetration Model
Perceived Self
40. Study of how people communicate through bodily movements.
Spontaneity
Kinesics
Transaction Communication Model
Content Dimension
41. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirmation Bias
Environment (Contexts)
Description
Self-serving Bias
42. Physically observable qualities of a thing or situation.
Interpretation
First-order Realities
Identity Management
Qualitative Interpersonal Communication
43. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Aggressiveness
Disfluencies
Halo Effect
Description
44. Deliberate attempt to hide or misrepresent the truth.
Organization
Disinhibition
Disconfirming Communication
Lie
45. Plays a role in virtually every interpersonal act.
Kinesics
Problem Orientation
Noise
Interpretation
46. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Interrupting Response
Confirmation Bias
Presenting Self
Disinhibition
47. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Facework
Paralanguage
Negotiation
Public Distance
48. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Face
Punctuation
Richness (of communication media)
49. People we use to evaluate our own characteristics.
Reference Groups
Aggressiveness
Organization
Defensiveness
50. Process by which communicators influence each other's perceptions through communication.
Intimate Distance
Negotiation
Reflected Appraisal
Narrative