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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Self-esteem
Disagreeing Message
Chronemics
Benevolent Lie
2. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Spontaneity
Stereotyping
Confirmation Bias
Self-serving Bias
3. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Cognitive Competence
Provisionalism
Proxemics
4. Process by which communicators influence each other's perceptions through communication.
Incongruous Response
Environment (Contexts)
Social Comparison
Negotiation
5. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Public Distance
Quantitive Interpersonal Communication
Channel
Presenting Self
6. Describes the study of how humans use and structure time.
Certainty
Evaluation
Quantitive Interpersonal Communication
Chronemics
7. Expresses how you feel about the other person.
Equality
Relational Dimension (of a message)
Proxemics
Punctuation
8. Any interaction between more than two people.
Quantitive Interpersonal Communication
Regulators
Lie
Face-threatening Acts
9. Contrasts with strategy. Being honest with others rather than manipulating them.
Self-Disclosure
Computer-mediated Communication (CMC)
Spontaneity
Androgynous
10. Occurs when one person begins to speak before the other is through making a point.
Paralanguage
Intimate Distance
Territory
Interrupting Response
11. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Sandwich Method
Problem Orientation
Incongruous Response
Territory
12. Exaggerated beliefs associated with a categorizing system.
Perception Checking
Provisionalism
Stereotyping
Haptics
13. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Reflected Appraisal
Self-concept
Selection
Manipulators
14. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Content Dimension
Equivocal Language
Richness (of communication media)
Emblems
15. Arrange it in some meaningful way in order to make sense of the world.
Dyad
Communication Competence
Selection
Organization
16. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Social Comparison
Tangential Response
Impervious Response
Confirming Communication
17. Evaluating ourselves in terms of how we compare with others.
Social Comparison
Interpretation
Perception Checking
Organization
18. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Self-esteem
Organization
Empathy
Disinhibition
19. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Face
Self-fulfilling Prophecy
Paralanguage
Facework
20. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Public Distance
Disagreeing Message
Ambiguous Response
Neutrality
21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Interpretation
Intimate Distance
Standpoint Theory
22. Person you believe yourself to be in moments of honest self-examination.
Public Distance
Self-esteem
Perceived Self
Identity Management
23. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Tangential Response
Superiority
Kinesics
24. Public image; the way we want to appear to others.
Second-order Realities
Confirmation Bias
Argumentativeness
Presenting Self
25. How a person's position in a society shapes their view of society in general and of specific individuals.
Second-order Realities
Spiral
Halo Effect
Standpoint Theory
26. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Argumentativeness
Dyad
Self-fulfilling Prophecy
Content Dimension
27. Two-person interacting
Dyad
Kinesics
Public Distance
Perception Checking
28. Personal invisible bubble; our own area. People's personal space vary.
Facework
Manipulators
Personal Space
Disconfirming Communication
29. Anything that interferes with the transmission and reception of a message.
Neutrality
Stereotyping
Noise
Personal Distance
30. Deliberate attempt to hide or misrepresent the truth.
Impervious Response
Controlling Communication
Lie
Superiority
31. Both effective and appropriate; trying to balance the two when communicating.
Empathy
Communication Competence
Halo Effect
Tangential Response
32. The relatively stable set of perceptions you hold of yourself.
Self-concept
Lie
Communication Competence
Presenting Self
33. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Spiral
Lie
Significant Other
Facework
34. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Lie
Ambiguous Response
Relational Dimension (of a message)
35. Study of how communication is affected by the use - organization - and perception of space and distance.
Qualitative Interpersonal Communication
Sandwich Method
Benevolent Lie
Proxemics
36. Provides a better way to check and to share your interpretations. Has three parts.
Nonverbal Communication
Facework
Transaction Communication Model
Perception Checking
37. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Reflected Appraisal
First-order Realities
Selection
38. Study of how people communicate through bodily movements.
Kinesics
Face-threatening Acts
Quantitive Interpersonal Communication
Identity Management
39. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Argumentativeness
Perceived Self
Channel
40. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Equivocal Language
Aggressiveness
Irrelevant Response
41. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Empathy
Evaluation
Qualitative Interpersonal Communication
Paralanguage
42. Image you want to present to the world
Oculesics
Qualitative Interpersonal Communication
Paralanguage
Face
43. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Impervious Response
Impersonal Response
Haptics
44. Someone who is positive they're right.
Certainty
Presenting Self
Relational Dimension (of a message)
Self-Disclosure
45. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Irrelevant Response
Empathy
Impersonal Response
Presenting Self
46. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Cognitive Competence
Interpretation
Neutrality
47. Process of protecting our presenting self - our face
Facework
Self- monitoring
Defensiveness
Disagreeing Message
48. Stories we use to describe our personal worlds.
Perception Checking
Channel
Ambiguous Response
Narrative
49. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Neutrality
Personal Space
First-order Realities
50. Physically observable qualities of a thing or situation.
Disfluencies
Social Penetration Model
Superiority
First-order Realities