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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involve our attaching meaning to first-order things or situations.






2. Fields of experience that help them make sense of others behavior.






3. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






4. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






5. How a person's position in a society shapes their view of society in general and of specific individuals.






6. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






7. Public image; the way we want to appear to others.






8. Ability to construct a variety of different frameworks for viewing an issue.






9. When we judge ourselves in the most generous terms possible.






10. Both effective and appropriate; trying to balance the two when communicating.






11. Messages expressed by nonlinguistic means.






12. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






13. Verbal or nonverbal; Indicates a response to the previous passage/message.






14. Attempt to depict all the factors that affect human interaction.






15. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






16. Study of how the eyes can communicate.






17. Any interaction between more than two people.






18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






19. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






21. Occurs when one person begins to speak before the other is through making a point.






22. Study of how people communicate through bodily movements.






23. Describes the abundance of nonverbal cues that add clarity to a verbal message.






24. Image you want to present to the world






25. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






26. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






27. Two-person interacting






28. When communicators aren't prepared to argue but still want to register dissatisfaction.






29. Deliberate attempt to hide or misrepresent the truth.






30. First step to perception; where data we will attend to.






31. Expresses how you feel about the other person.






32. Tendency to seek information that conforms to an existing self-concept.






33. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






34. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






35. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






36. Determination of causes and effects in a series of interactions.






37. Messages that convey valuing - E.g. 'you exist' 'you're important'






38. Stories we use to describe our personal worlds.






39. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






40. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






41. The relatively stable set of perceptions you hold of yourself.






42. Person you believe yourself to be in moments of honest self-examination.






43. Study of how communication is affected by the use - organization - and perception of space and distance.






44. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






45. Someone who is positive they're right.






46. Messages that we perceive as challenging the image we want to project






47. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






48. Physically observable qualities of a thing or situation.






49. Evaluating ourselves in terms of how we compare with others.






50. Contrasts with strategy. Being honest with others rather than manipulating them.







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