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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Part of self-concept that involves evaluations of self-worth.
Personal Distance
Evaluation
Benevolent Lie
Self-esteem
2. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Interrupting Response
Equality
Incongruous Response
Neutrality
3. Area that serves as an extension of our physical being.
Reflected Appraisal
Territory
Self-esteem
Significant Other
4. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Significant Other
Social Distance
Paralanguage
Neutrality
5. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Strategy
Cognitive Conservatism
Selection
Regulators
6. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Face-threatening Acts
Impervious Response
Confirmation Bias
Halo Effect
7. First step to perception; where data we will attend to.
Selection
Strategy
Content Dimension
Self-Disclosure
8. Person whose evaluations are especially influential.
Sandwich Method
Richness (of communication media)
Significant Other
Certainty
9. Stories we use to describe our personal worlds.
Spontaneity
Narrative
Stereotyping
Negotiation
10. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Social Distance
Computer-mediated Communication (CMC)
Self-Disclosure
Controlling Communication
11. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Complaining
Dyad
Computer-mediated Communication (CMC)
Defensiveness
12. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Presenting Self
Spontaneity
Organization
13. Provides a better way to check and to share your interpretations. Has three parts.
Self-serving Bias
Relational Dimension (of a message)
Confirming Communication
Perception Checking
14. Communication strategies people use to influence how others view them.
Identity Management
Reference Groups
Standpoint Theory
Negotiation
15. A way to offer thoughts - feelings - and wants without judging the listener.
Stereotyping
Description
Cognitive Competence
Noise
16. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Territory
Significant Other
Face-threatening Acts
17. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Nonverbal Communication
Self-serving Bias
Content Dimension
Superiority
18. Messages expressed by nonlinguistic means.
Complaining
Nonverbal Communication
Social Distance
Spontaneity
19. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Lie
Facework
Richness (of communication media)
Stereotyping
20. Attempt to depict all the factors that affect human interaction.
Haptics
Presenting Self
Transaction Communication Model
Proxemics
21. Both effective and appropriate; trying to balance the two when communicating.
Certainty
Stereotyping
Channel
Communication Competence
22. Involve our attaching meaning to first-order things or situations.
Stereotyping
Second-order Realities
Feedback
Intimate Distance
23. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Relational Dimension (of a message)
Computer-mediated Communication (CMC)
Social Distance
Cognitive Competence
24. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Channel
Attribution
Proxemics
Empathy
25. Describes the study of how humans use and structure time.
Face-threatening Acts
Incongruous Response
Quantitive Interpersonal Communication
Chronemics
26. Messages that we perceive as challenging the image we want to project
Facework
Reference Groups
Dyad
Face-threatening Acts
27. Definse-arousing messages in which speakers hide their ulterior motives.
Controlling Communication
Strategy
Face-threatening Acts
Communication Competence
28. Any interaction between more than two people.
Attribution
Self-concept
Evaluation
Quantitive Interpersonal Communication
29. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Personal Distance
Channel
Benevolent Lie
Disagreeing Message
30. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Aggressiveness
Androgynous
Presenting Self
Disconfirming Communication
31. Process of attaching meaning to behavior.
Spiral
Attribution
Argumentativeness
Defensiveness
32. The relatively stable set of perceptions you hold of yourself.
Empathy
Self-concept
Transaction Communication Model
Equivocal Language
33. Contrasts with strategy. Being honest with others rather than manipulating them.
Regulators
Spontaneity
Social Comparison
Interpretation
34. Study of how communication is affected by the use - organization - and perception of space and distance.
Cognitive Competence
Communication Competence
Empathy
Proxemics
35. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Complaining
Richness (of communication media)
Spiral
36. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Problem Orientation
Cognitive Competence
Face-threatening Acts
37. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Quantitive Interpersonal Communication
Public Distance
Interrupting Response
Dyad
38. Process by which communicators influence each other's perceptions through communication.
Cognitive Competence
Paralanguage
Negotiation
Self-fulfilling Prophecy
39. Distinguishes the study of touching.
Social Penetration Model
Haptics
Perception Checking
Ambiguous Response
40. Masculine and feminine traits.
Empathy
Androgynous
Defensiveness
Impervious Response
41. Image you want to present to the world
Impervious Response
Face
Richness (of communication media)
Empathy
42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Tangential Response
Neutrality
Personal Distance
Regulators
43. Person you believe yourself to be in moments of honest self-examination.
Dyad
Tangential Response
Social Distance
Perceived Self
44. When we judge ourselves in the most generous terms possible.
Communication Climate
Superiority
Self-serving Bias
Computer-mediated Communication (CMC)
45. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Reflected Appraisal
Selection
Self-esteem
46. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Lie
Disinhibition
Problem Orientation
Punctuation
47. Verbal or nonverbal; Indicates a response to the previous passage/message.
Reference Groups
Content Dimension
Perceived Self
Feedback
48. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Tangential Response
Self-Disclosure
Superiority
49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Presenting Self
Sandwich Method
Reflected Appraisal
50. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Controlling Communication
Environment (Contexts)
Impervious Response
Empathy