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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stories we use to describe our personal worlds.






2. Definse-arousing messages in which speakers hide their ulterior motives.






3. Provides a better way to check and to share your interpretations. Has three parts.






4. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






5. Distinguishes the study of touching.






6. A way to offer thoughts - feelings - and wants without judging the listener.






7. When we judge ourselves in the most generous terms possible.






8. Arrange it in some meaningful way in order to make sense of the world.






9. Describes the abundance of nonverbal cues that add clarity to a verbal message.






10. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






11. The relatively stable set of perceptions you hold of yourself.






12. Attempt to depict all the factors that affect human interaction.






13. Tendency to seek information that conforms to an existing self-concept.






14. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






15. Process of protecting our presenting self - our face






16. Any interaction between more than two people.






17. Ability to re-create another person's perspective - to experience the world from his/her point of view -






18. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






19. Study of how the eyes can communicate.






20. Verbal or nonverbal; Indicates a response to the previous passage/message.






21. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






22. Reciprocal pattern of climate patterns. Can be positive or negative.






23. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






24. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






25. Occurs when one person begins to speak before the other is through making a point.






26. Degrees of self-dsclosure.






27. Part of self-concept that involves evaluations of self-worth.






28. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






29. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






30. Anything that interferes with the transmission and reception of a message.






31. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






32. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






33. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






34. Expresses how you feel about the other person.






35. Has two or more equally plausible meanings






36. First type of defense-arousing message; judges other person usually in a negative way






37. Messages that we perceive as challenging the image we want to project






38. Physically observable qualities of a thing or situation.






39. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






40. Determination of causes and effects in a series of interactions.






41. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






42. Stammering and the use of 'uh' - 'um' and 'er'






43. Making comments totally unrelated to what the other person was just saying.






44. Process by which communicators influence each other's perceptions through communication.






45. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






46. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






47. Not being malicious; is seen as helpful






48. Exaggerated beliefs associated with a categorizing system.






49. Messages expressed by nonlinguistic means.






50. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call