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Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Attribution
Personal Distance
Organization
Halo Effect
2. Arrange it in some meaningful way in order to make sense of the world.
Organization
Noise
Proxemics
Empathy
3. Has two or more equally plausible meanings
Empathy
Haptics
Self-fulfilling Prophecy
Equivocal Language
4. Fields of experience that help them make sense of others behavior.
Defensiveness
Personal Distance
Punctuation
Environment (Contexts)
5. Occurs when one person begins to speak before the other is through making a point.
Tangential Response
Confirming Communication
Kinesics
Interrupting Response
6. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Interpretation
Incongruous Response
Spiral
Emblems
7. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Sandwich Method
Disagreeing Message
Emblems
Communication Competence
8. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Superiority
Aggressiveness
Standpoint Theory
Manipulators
9. Stories we use to describe our personal worlds.
Self-serving Bias
Narrative
Relational Dimension (of a message)
Social Distance
10. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Nonverbal Communication
Certainty
Second-order Realities
Qualitative Interpersonal Communication
11. Describes the study of how humans use and structure time.
Empathy
Proxemics
Chronemics
Cognitive Conservatism
12. Provides a better way to check and to share your interpretations. Has three parts.
Defensiveness
Tangential Response
Perception Checking
Argumentativeness
13. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Public Distance
Qualitative Interpersonal Communication
Confirmation Bias
Richness (of communication media)
14. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Disagreeing Message
Self-Disclosure
Presenting Self
Incongruous Response
15. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Face
Equivocal Language
Superiority
Irrelevant Response
16. Messages that we perceive as challenging the image we want to project
Nonverbal Communication
Organization
Face-threatening Acts
Interrupting Response
17. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Proxemics
Empathy
Channel
Dyad
18. Public image; the way we want to appear to others.
Lie
Presenting Self
Haptics
Androgynous
19. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Provisionalism
Interpretation
Self-Disclosure
Disinhibition
20. Distinguishes the study of touching.
Provisionalism
Transaction Communication Model
Perception Checking
Haptics
21. Part of self-concept that involves evaluations of self-worth.
Organization
Self-esteem
Qualitative Interpersonal Communication
Presenting Self
22. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Self-Disclosure
Social Penetration Model
Presenting Self
Empathy
23. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Lie
Identity Management
Computer-mediated Communication (CMC)
Confirmation Bias
24. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Superiority
Qualitative Interpersonal Communication
Cognitive Conservatism
25. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Social Comparison
Relational Dimension (of a message)
Channel
Negotiation
26. Social tone of a relationship; way people feel about each other as they carry out activities
Empathy
Cognitive Conservatism
Tangential Response
Communication Climate
27. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Disconfirming Communication
Disfluencies
Organization
28. Degrees of self-dsclosure.
Controlling Communication
Social Penetration Model
Standpoint Theory
Reference Groups
29. Anything that interferes with the transmission and reception of a message.
Qualitative Interpersonal Communication
Complaining
Noise
Spontaneity
30. First type of defense-arousing message; judges other person usually in a negative way
Facework
Territory
Confirming Communication
Evaluation
31. How a person's position in a society shapes their view of society in general and of specific individuals.
Perceived Self
Neutrality
Standpoint Theory
Cognitive Conservatism
32. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Lie
Disinhibition
Androgynous
Neutrality
33. The relatively stable set of perceptions you hold of yourself.
Social Comparison
Kinesics
Self-concept
Transaction Communication Model
34. Tendency to seek information that conforms to an existing self-concept.
Disconfirming Communication
Cognitive Conservatism
Kinesics
Cognitive Competence
35. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Social Distance
Cognitive Competence
Self-Disclosure
Irrelevant Response
36. Any interaction between more than two people.
Transaction Communication Model
Territory
Superiority
Quantitive Interpersonal Communication
37. Contrasts with strategy. Being honest with others rather than manipulating them.
Reflected Appraisal
Spontaneity
Facework
Social Distance
38. Two-person interacting
Impersonal Response
Reference Groups
Sandwich Method
Dyad
39. Plays a role in virtually every interpersonal act.
Face
Interpretation
Spontaneity
Certainty
40. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Self-Disclosure
Paralanguage
Ambiguous Response
Punctuation
41. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Presenting Self
Lie
Androgynous
42. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Facework
Face-threatening Acts
Reference Groups
43. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Facework
Empathy
Personal Distance
Public Distance
44. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Negotiation
Controlling Communication
Face
Self-fulfilling Prophecy
45. Messages expressed by nonlinguistic means.
Nonverbal Communication
Equality
Regulators
Androgynous
46. Determination of causes and effects in a series of interactions.
Attribution
Empathy
Punctuation
Personal Distance
47. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Significant Other
Evaluation
Facework
48. Evaluating ourselves in terms of how we compare with others.
Feedback
Personal Distance
Second-order Realities
Social Comparison
49. Making comments totally unrelated to what the other person was just saying.
Spontaneity
Controlling Communication
Identity Management
Irrelevant Response
50. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Self-Disclosure
Empathy
Problem Orientation
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