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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






2. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






3. Anything that interferes with the transmission and reception of a message.






4. Not being malicious; is seen as helpful






5. Determination of causes and effects in a series of interactions.






6. Provides a better way to check and to share your interpretations. Has three parts.






7. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






8. Describes the abundance of nonverbal cues that add clarity to a verbal message.






9. Plays a role in virtually every interpersonal act.






10. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






11. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






12. Verbal or nonverbal; Indicates a response to the previous passage/message.






13. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






14. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






15. How a person's position in a society shapes their view of society in general and of specific individuals.






16. Study of how people communicate through bodily movements.






17. Personal invisible bubble; our own area. People's personal space vary.






18. Describes the study of how humans use and structure time.






19. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






20. Fields of experience that help them make sense of others behavior.






21. Distinguishes the study of touching.






22. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






23. When communicators aren't prepared to argue but still want to register dissatisfaction.






24. Reciprocal pattern of climate patterns. Can be positive or negative.






25. Messages that convey valuing - E.g. 'you exist' 'you're important'






26. Deliberate attempt to hide or misrepresent the truth.






27. Physically observable qualities of a thing or situation.






28. Has two or more equally plausible meanings






29. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






30. Two-person interacting






31. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






32. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






33. Making comments totally unrelated to what the other person was just saying.






34. Any interaction between more than two people.






35. Process by which communicators influence each other's perceptions through communication.






36. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






37. Exaggerated beliefs associated with a categorizing system.






38. Definse-arousing messages in which speakers hide their ulterior motives.






39. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






40. Occurs when one person begins to speak before the other is through making a point.






41. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






42. Person whose evaluations are especially influential.






43. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






44. Messages expressed by nonlinguistic means.






45. Stories we use to describe our personal worlds.






46. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






47. First step to perception; where data we will attend to.






48. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






49. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






50. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.