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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






2. Fields of experience that help them make sense of others behavior.






3. A mirroring of the judgements of those around him or her.






4. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






5. Provides a better way to check and to share your interpretations. Has three parts.






6. Attempt to depict all the factors that affect human interaction.






7. Contrasts with strategy. Being honest with others rather than manipulating them.






8. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






9. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






10. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






11. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






12. Verbal or nonverbal; Indicates a response to the previous passage/message.






13. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






14. Someone who is positive they're right.






15. Study of how the eyes can communicate.






16. Occurs when one person begins to speak before the other is through making a point.






17. Determination of causes and effects in a series of interactions.






18. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






19. Stories we use to describe our personal worlds.






20. Personal invisible bubble; our own area. People's personal space vary.






21. Deliberate attempt to hide or misrepresent the truth.






22. First step to perception; where data we will attend to.






23. Person whose evaluations are especially influential.






24. Study of how people communicate through bodily movements.






25. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






26. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






27. When we judge ourselves in the most generous terms possible.






28. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






29. Exaggerated beliefs associated with a categorizing system.






30. Messages that convey valuing - E.g. 'you exist' 'you're important'






31. Ability to re-create another person's perspective - to experience the world from his/her point of view -






32. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






33. Stammering and the use of 'uh' - 'um' and 'er'






34. A way to offer thoughts - feelings - and wants without judging the listener.






35. Process by which communicators influence each other's perceptions through communication.






36. Masculine and feminine traits.






37. Two-person interacting






38. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






39. Arrange it in some meaningful way in order to make sense of the world.






40. Person you believe yourself to be in moments of honest self-examination.






41. The relatively stable set of perceptions you hold of yourself.






42. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






43. Distinguishes the study of touching.






44. When communicators aren't prepared to argue but still want to register dissatisfaction.






45. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






46. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






47. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






48. People we use to evaluate our own characteristics.






49. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






50. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.