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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process of protecting our presenting self - our face






2. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






3. Verbal or nonverbal; Indicates a response to the previous passage/message.






4. How a person's position in a society shapes their view of society in general and of specific individuals.






5. Physically observable qualities of a thing or situation.






6. Ability to construct a variety of different frameworks for viewing an issue.






7. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






8. Not being malicious; is seen as helpful






9. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






10. Study of how the eyes can communicate.






11. When we judge ourselves in the most generous terms possible.






12. Messages expressed by nonlinguistic means.






13. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






14. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






15. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






16. Part of self-concept that involves evaluations of self-worth.






17. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






18. A mirroring of the judgements of those around him or her.






19. The relatively stable set of perceptions you hold of yourself.






20. Expresses how you feel about the other person.






21. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






22. Stories we use to describe our personal worlds.






23. Anything that interferes with the transmission and reception of a message.






24. Any interaction between more than two people.






25. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






26. Person you believe yourself to be in moments of honest self-examination.






27. Attempt to depict all the factors that affect human interaction.






28. Describes the abundance of nonverbal cues that add clarity to a verbal message.






29. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






30. First step to perception; where data we will attend to.






31. Public image; the way we want to appear to others.






32. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






33. Social tone of a relationship; way people feel about each other as they carry out activities






34. Distinguishes the study of touching.






35. Image you want to present to the world






36. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






37. Communication strategies people use to influence how others view them.






38. Process of attaching meaning to behavior.






39. Person whose evaluations are especially influential.






40. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






41. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






42. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






43. Ability to re-create another person's perspective - to experience the world from his/her point of view -






44. Both effective and appropriate; trying to balance the two when communicating.






45. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






46. Someone who is positive they're right.






47. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






48. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






49. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






50. Personal invisible bubble; our own area. People's personal space vary.