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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process by which communicators influence each other's perceptions through communication.
Territory
Negotiation
Standpoint Theory
Punctuation
2. Area that serves as an extension of our physical being.
Perception Checking
Benevolent Lie
Territory
Transaction Communication Model
3. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Facework
Defensiveness
Self-Disclosure
4. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self- monitoring
Face
Proxemics
Self-Disclosure
5. When communicators aren't prepared to argue but still want to register dissatisfaction.
Attribution
Complaining
Channel
Ambiguous Response
6. Has two or more equally plausible meanings
Equivocal Language
Incongruous Response
Halo Effect
Neutrality
7. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Tangential Response
Self- monitoring
First-order Realities
8. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Relational Dimension (of a message)
Regulators
Social Distance
Environment (Contexts)
9. Study of how people communicate through bodily movements.
Disfluencies
Complaining
Androgynous
Kinesics
10. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Complaining
Emblems
Self-serving Bias
11. Stammering and the use of 'uh' - 'um' and 'er'
Self-concept
Self-fulfilling Prophecy
Superiority
Disfluencies
12. Physically observable qualities of a thing or situation.
Cognitive Competence
First-order Realities
Identity Management
Qualitative Interpersonal Communication
13. Process of protecting our presenting self - our face
Defensiveness
Argumentativeness
Qualitative Interpersonal Communication
Haptics
14. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Sandwich Method
Presenting Self
Presenting Self
15. Determination of causes and effects in a series of interactions.
Negotiation
Content Dimension
Punctuation
Equality
16. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Argumentativeness
Personal Distance
Computer-mediated Communication (CMC)
Haptics
17. A mirroring of the judgements of those around him or her.
Face
Reflected Appraisal
Standpoint Theory
Empathy
18. Provides a better way to check and to share your interpretations. Has three parts.
Social Comparison
Relational Dimension (of a message)
Perception Checking
Identity Management
19. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Negotiation
Disinhibition
Controlling Communication
Standpoint Theory
20. People we use to evaluate our own characteristics.
Lie
Reference Groups
Spiral
Punctuation
21. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Qualitative Interpersonal Communication
Complaining
Impervious Response
Problem Orientation
22. Making comments totally unrelated to what the other person was just saying.
Provisionalism
Oculesics
Irrelevant Response
Haptics
23. Messages that convey valuing - E.g. 'you exist' 'you're important'
Content Dimension
Confirming Communication
Disinhibition
Public Distance
24. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Regulators
Perception Checking
Spiral
Halo Effect
25. Degrees of self-dsclosure.
Incongruous Response
Cognitive Competence
Lie
Social Penetration Model
26. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Negotiation
Feedback
Facework
Defensiveness
27. The relatively stable set of perceptions you hold of yourself.
Confirming Communication
Face-threatening Acts
Self-concept
Empathy
28. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Spiral
Ambiguous Response
Disagreeing Message
Significant Other
29. Not being malicious; is seen as helpful
Problem Orientation
Benevolent Lie
Environment (Contexts)
Aggressiveness
30. Describes the study of how humans use and structure time.
Spiral
Disconfirming Communication
Chronemics
Provisionalism
31. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Empathy
Communication Climate
Equality
32. Any interaction between more than two people.
Quantitive Interpersonal Communication
Controlling Communication
Disagreeing Message
Disfluencies
33. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Problem Orientation
Self-Disclosure
Social Distance
Personal Distance
34. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Stereotyping
Manipulators
Empathy
Face-threatening Acts
35. Someone who is positive they're right.
Social Distance
Certainty
Oculesics
First-order Realities
36. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Irrelevant Response
Tangential Response
Androgynous
Self-serving Bias
37. Two-person interacting
Disinhibition
Nonverbal Communication
Dyad
Face-threatening Acts
38. Ability to construct a variety of different frameworks for viewing an issue.
Argumentativeness
Emblems
Androgynous
Cognitive Competence
39. Public image; the way we want to appear to others.
Social Penetration Model
Benevolent Lie
First-order Realities
Presenting Self
40. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Territory
Argumentativeness
Sandwich Method
Disagreeing Message
41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Disinhibition
Reference Groups
Impersonal Response
Benevolent Lie
42. Study of how communication is affected by the use - organization - and perception of space and distance.
Significant Other
Proxemics
Narrative
Confirmation Bias
43. Arrange it in some meaningful way in order to make sense of the world.
Social Penetration Model
Halo Effect
Organization
Empathy
44. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Attribution
Complaining
Noise
45. Image you want to present to the world
Neutrality
Face
Spiral
Benevolent Lie
46. Occurs when one person begins to speak before the other is through making a point.
Problem Orientation
Selection
Interrupting Response
Benevolent Lie
47. Social tone of a relationship; way people feel about each other as they carry out activities
Punctuation
Tangential Response
Communication Climate
Empathy
48. Communication strategies people use to influence how others view them.
Attribution
Chronemics
Identity Management
Disconfirming Communication
49. When we judge ourselves in the most generous terms possible.
Benevolent Lie
Self-serving Bias
Identity Management
Neutrality
50. Both effective and appropriate; trying to balance the two when communicating.
Face
Neutrality
Communication Competence
Organization