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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Relational Dimension (of a message)
Empathy
Confirmation Bias
Aggressiveness
2. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Channel
Intimate Distance
Ambiguous Response
Computer-mediated Communication (CMC)
3. Stories we use to describe our personal worlds.
Narrative
Disagreeing Message
Selection
Facework
4. People we use to evaluate our own characteristics.
Interrupting Response
Disfluencies
Incongruous Response
Reference Groups
5. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Facework
Punctuation
Disagreeing Message
Benevolent Lie
6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Communication Competence
Complaining
Disinhibition
Disfluencies
7. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Relational Dimension (of a message)
Strategy
Defensiveness
8. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Self- monitoring
Provisionalism
Selection
9. Masculine and feminine traits.
Feedback
Spontaneity
Disinhibition
Androgynous
10. Arrange it in some meaningful way in order to make sense of the world.
Personal Space
Reflected Appraisal
Qualitative Interpersonal Communication
Organization
11. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Stereotyping
Perceived Self
Haptics
12. Two-person interacting
Manipulators
Dyad
Channel
Halo Effect
13. Has two or more equally plausible meanings
Equivocal Language
Evaluation
Attribution
Intimate Distance
14. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Confirmation Bias
Evaluation
Argumentativeness
Superiority
15. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Problem Orientation
Social Distance
Disconfirming Communication
Impersonal Response
16. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Disagreeing Message
Disconfirming Communication
Richness (of communication media)
17. Messages that we perceive as challenging the image we want to project
Ambiguous Response
Face-threatening Acts
Personal Space
Perception Checking
18. Making comments totally unrelated to what the other person was just saying.
Empathy
Neutrality
Irrelevant Response
Nonverbal Communication
19. Process of protecting our presenting self - our face
Haptics
Lie
Public Distance
Defensiveness
20. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Self-esteem
Regulators
Superiority
21. When we judge ourselves in the most generous terms possible.
Confirmation Bias
Empathy
Second-order Realities
Self-serving Bias
22. Personal invisible bubble; our own area. People's personal space vary.
Paralanguage
Stereotyping
Personal Space
Reference Groups
23. Degrees of self-dsclosure.
Social Penetration Model
Aggressiveness
Complaining
Significant Other
24. Exaggerated beliefs associated with a categorizing system.
Halo Effect
Sandwich Method
Stereotyping
Androgynous
25. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-esteem
Oculesics
Interrupting Response
Self-fulfilling Prophecy
26. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Presenting Self
Attribution
Quantitive Interpersonal Communication
27. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Equivocal Language
Empathy
Dyad
Self-fulfilling Prophecy
28. Communication strategies people use to influence how others view them.
Disinhibition
Channel
Identity Management
Stereotyping
29. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Presenting Self
Richness (of communication media)
Cognitive Conservatism
Punctuation
30. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Complaining
Richness (of communication media)
Perceived Self
31. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Intimate Distance
Incongruous Response
Social Comparison
Spontaneity
32. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Kinesics
Relational Dimension (of a message)
Impersonal Response
Confirming Communication
33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Sandwich Method
Organization
Disconfirming Communication
Social Distance
34. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Presenting Self
Problem Orientation
Chronemics
35. Verbal or nonverbal; Indicates a response to the previous passage/message.
Content Dimension
Problem Orientation
Impersonal Response
Feedback
36. Public image; the way we want to appear to others.
Neutrality
Manipulators
Presenting Self
Content Dimension
37. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Ambiguous Response
Incongruous Response
Noise
38. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Reflected Appraisal
Problem Orientation
Standpoint Theory
Manipulators
39. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Cognitive Conservatism
Self-concept
Content Dimension
Aggressiveness
40. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Cognitive Competence
Ambiguous Response
Social Comparison
Social Penetration Model
41. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Punctuation
Nonverbal Communication
Argumentativeness
Self-serving Bias
42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Oculesics
Negotiation
Transaction Communication Model
43. Describes the study of how humans use and structure time.
Face
Chronemics
Self-fulfilling Prophecy
Halo Effect
44. Messages expressed by nonlinguistic means.
Nonverbal Communication
Controlling Communication
Cognitive Competence
Perceived Self
45. Area that serves as an extension of our physical being.
Self-Disclosure
Territory
Emblems
Environment (Contexts)
46. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Benevolent Lie
Personal Distance
Irrelevant Response
Certainty
47. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Face
Certainty
Confirming Communication
48. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Self-concept
Nonverbal Communication
Confirmation Bias
Provisionalism
49. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
Negotiation
Cognitive Competence
Feedback
50. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Quantitive Interpersonal Communication
Disagreeing Message
Territory