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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






2. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






3. Reciprocal pattern of climate patterns. Can be positive or negative.






4. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






5. Anything that interferes with the transmission and reception of a message.






6. Personal invisible bubble; our own area. People's personal space vary.






7. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






8. Definse-arousing messages in which speakers hide their ulterior motives.






9. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






10. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






11. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






12. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






13. Occurs when one person begins to speak before the other is through making a point.






14. Public image; the way we want to appear to others.






15. Communication strategies people use to influence how others view them.






16. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






18. A mirroring of the judgements of those around him or her.






19. Two-person interacting






20. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






21. Messages expressed by nonlinguistic means.






22. Process of attaching meaning to behavior.






23. Not being malicious; is seen as helpful






24. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






25. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






26. Study of how the eyes can communicate.






27. Arrange it in some meaningful way in order to make sense of the world.






28. When we judge ourselves in the most generous terms possible.






29. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






30. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






31. Social tone of a relationship; way people feel about each other as they carry out activities






32. Deliberate attempt to hide or misrepresent the truth.






33. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






34. Masculine and feminine traits.






35. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






36. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






37. Involve our attaching meaning to first-order things or situations.






38. Evaluating ourselves in terms of how we compare with others.






39. Distinguishes the study of touching.






40. Messages that convey valuing - E.g. 'you exist' 'you're important'






41. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






42. People we use to evaluate our own characteristics.






43. Area that serves as an extension of our physical being.






44. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






45. Stammering and the use of 'uh' - 'um' and 'er'






46. Physically observable qualities of a thing or situation.






47. How a person's position in a society shapes their view of society in general and of specific individuals.






48. First step to perception; where data we will attend to.






49. Fields of experience that help them make sense of others behavior.






50. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.