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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Public image; the way we want to appear to others.






2. Study of how people communicate through bodily movements.






3. First type of defense-arousing message; judges other person usually in a negative way






4. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






5. A mirroring of the judgements of those around him or her.






6. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






7. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






8. Any interaction between more than two people.






9. Verbal or nonverbal; Indicates a response to the previous passage/message.






10. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






11. Making comments totally unrelated to what the other person was just saying.






12. Social tone of a relationship; way people feel about each other as they carry out activities






13. Contrasts with strategy. Being honest with others rather than manipulating them.






14. Expresses how you feel about the other person.






15. Has two or more equally plausible meanings






16. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






17. Plays a role in virtually every interpersonal act.






18. Process by which communicators influence each other's perceptions through communication.






19. Occurs when one person begins to speak before the other is through making a point.






20. Determination of causes and effects in a series of interactions.






21. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






22. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






23. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






24. Person you believe yourself to be in moments of honest self-examination.






25. Involve our attaching meaning to first-order things or situations.






26. Both effective and appropriate; trying to balance the two when communicating.






27. Area that serves as an extension of our physical being.






28. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






29. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






30. Distinguishes the study of touching.






31. Part of self-concept that involves evaluations of self-worth.






32. When communicators aren't prepared to argue but still want to register dissatisfaction.






33. Anything that interferes with the transmission and reception of a message.






34. How a person's position in a society shapes their view of society in general and of specific individuals.






35. Messages expressed by nonlinguistic means.






36. Degrees of self-dsclosure.






37. Messages that convey valuing - E.g. 'you exist' 'you're important'






38. Fields of experience that help them make sense of others behavior.






39. Stories we use to describe our personal worlds.






40. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






42. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






43. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






44. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






45. Evaluating ourselves in terms of how we compare with others.






46. Personal invisible bubble; our own area. People's personal space vary.






47. Definse-arousing messages in which speakers hide their ulterior motives.






48. Communication strategies people use to influence how others view them.






49. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






50. Describes the abundance of nonverbal cues that add clarity to a verbal message.