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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Physically observable qualities of a thing or situation.






2. Process of attaching meaning to behavior.






3. A mirroring of the judgements of those around him or her.






4. Determination of causes and effects in a series of interactions.






5. Not being malicious; is seen as helpful






6. When we judge ourselves in the most generous terms possible.






7. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






8. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






9. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






10. Occurs when one person begins to speak before the other is through making a point.






11. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






12. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






13. Arrange it in some meaningful way in order to make sense of the world.






14. Exaggerated beliefs associated with a categorizing system.






15. Involve our attaching meaning to first-order things or situations.






16. Social tone of a relationship; way people feel about each other as they carry out activities






17. Two-person interacting






18. Describes the abundance of nonverbal cues that add clarity to a verbal message.






19. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






20. Deliberate attempt to hide or misrepresent the truth.






21. Process of protecting our presenting self - our face






22. Anything that interferes with the transmission and reception of a message.






23. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






24. Fields of experience that help them make sense of others behavior.






25. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






26. Distinguishes the study of touching.






27. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






28. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






29. Evaluating ourselves in terms of how we compare with others.






30. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






31. Communication strategies people use to influence how others view them.






32. Area that serves as an extension of our physical being.






33. How a person's position in a society shapes their view of society in general and of specific individuals.






34. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






35. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






36. Stories we use to describe our personal worlds.






37. Someone who is positive they're right.






38. Expresses how you feel about the other person.






39. Messages that we perceive as challenging the image we want to project






40. First type of defense-arousing message; judges other person usually in a negative way






41. Public image; the way we want to appear to others.






42. Image you want to present to the world






43. A way to offer thoughts - feelings - and wants without judging the listener.






44. Both effective and appropriate; trying to balance the two when communicating.






45. Attempt to depict all the factors that affect human interaction.






46. Making comments totally unrelated to what the other person was just saying.






47. Ability to re-create another person's perspective - to experience the world from his/her point of view -






48. Contrasts with strategy. Being honest with others rather than manipulating them.






49. Person you believe yourself to be in moments of honest self-examination.






50. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging