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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






2. Stammering and the use of 'uh' - 'um' and 'er'






3. Fields of experience that help them make sense of others behavior.






4. Study of how communication is affected by the use - organization - and perception of space and distance.






5. First type of defense-arousing message; judges other person usually in a negative way






6. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






7. Person whose evaluations are especially influential.






8. People we use to evaluate our own characteristics.






9. Arrange it in some meaningful way in order to make sense of the world.






10. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






11. Not being malicious; is seen as helpful






12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






14. Describes the study of how humans use and structure time.






15. How a person's position in a society shapes their view of society in general and of specific individuals.






16. Study of how the eyes can communicate.






17. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






18. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






19. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






20. Someone who is positive they're right.






21. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






22. First step to perception; where data we will attend to.






23. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






24. Study of how people communicate through bodily movements.






25. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






26. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






27. Process by which communicators influence each other's perceptions through communication.






28. Image you want to present to the world






29. Messages expressed by nonlinguistic means.






30. Plays a role in virtually every interpersonal act.






31. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






32. Exaggerated beliefs associated with a categorizing system.






33. When we judge ourselves in the most generous terms possible.






34. A way to offer thoughts - feelings - and wants without judging the listener.






35. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






36. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






37. Person you believe yourself to be in moments of honest self-examination.






38. Attempt to depict all the factors that affect human interaction.






39. Stories we use to describe our personal worlds.






40. Social tone of a relationship; way people feel about each other as they carry out activities






41. Process of attaching meaning to behavior.






42. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






43. Messages that we perceive as challenging the image we want to project






44. Personal invisible bubble; our own area. People's personal space vary.






45. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






46. Part of self-concept that involves evaluations of self-worth.






47. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






48. Expresses how you feel about the other person.






49. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






50. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.