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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

2. Attempt to depict all the factors that affect human interaction.

3. First type of defense-arousing message; judges other person usually in a negative way

4. Any interaction between more than two people.

5. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

6. Process of attaching meaning to behavior.

7. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

8. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

9. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'

10. Evaluating ourselves in terms of how we compare with others.

11. Person you believe yourself to be in moments of honest self-examination.

12. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

13. Communication strategies people use to influence how others view them.

14. Person whose evaluations are especially influential.

15. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

16. Fields of experience that help them make sense of others behavior.

17. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

18. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

19. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.

20. Physically observable qualities of a thing or situation.

21. Arrange it in some meaningful way in order to make sense of the world.

22. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

23. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

24. Determination of causes and effects in a series of interactions.

25. How a person's position in a society shapes their view of society in general and of specific individuals.

26. First step to perception; where data we will attend to.

27. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

28. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

29. Provides a better way to check and to share your interpretations. Has three parts.

30. Stammering and the use of 'uh' - 'um' and 'er'

31. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

32. Contrasts with strategy. Being honest with others rather than manipulating them.

33. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.

34. Has two or more equally plausible meanings

35. People we use to evaluate our own characteristics.

36. A way to offer thoughts - feelings - and wants without judging the listener.

37. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.

38. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no

39. Messages expressed by nonlinguistic means.

40. Deliberate attempt to hide or misrepresent the truth.

41. Study of how people communicate through bodily movements.

42. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

43. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

44. Image you want to present to the world

45. Both effective and appropriate; trying to balance the two when communicating.

46. Process by which communicators influence each other's perceptions through communication.

47. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

48. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call

49. Reciprocal pattern of climate patterns. Can be positive or negative.

50. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'