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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Irrelevant Response
Content Dimension
Lie
Certainty
2. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Environment (Contexts)
Self-serving Bias
Irrelevant Response
3. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Narrative
Equivocal Language
Self- monitoring
Significant Other
4. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Interrupting Response
Communication Competence
Spiral
5. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Content Dimension
Ambiguous Response
Incongruous Response
6. Masculine and feminine traits.
Territory
Androgynous
Spontaneity
Equality
7. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Cognitive Conservatism
Confirming Communication
Self-esteem
8. Describes the study of how humans use and structure time.
Controlling Communication
Organization
Chronemics
Cognitive Conservatism
9. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Stereotyping
Face
Benevolent Lie
10. Both effective and appropriate; trying to balance the two when communicating.
Confirming Communication
Disagreeing Message
Superiority
Communication Competence
11. Has two or more equally plausible meanings
Self-concept
Social Penetration Model
Self-Disclosure
Equivocal Language
12. Determination of causes and effects in a series of interactions.
Punctuation
Defensiveness
Neutrality
Presenting Self
13. Process by which communicators influence each other's perceptions through communication.
Negotiation
Selection
Empathy
Nonverbal Communication
14. Stories we use to describe our personal worlds.
Narrative
Stereotyping
Haptics
Perception Checking
15. Two-person interacting
Channel
Dyad
Aggressiveness
Stereotyping
16. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Negotiation
Halo Effect
Problem Orientation
First-order Realities
17. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Qualitative Interpersonal Communication
Reflected Appraisal
Computer-mediated Communication (CMC)
18. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Cognitive Conservatism
Transaction Communication Model
Disfluencies
19. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Paralanguage
Reference Groups
Lie
Emblems
20. Study of how the eyes can communicate.
Spiral
Oculesics
Perception Checking
Confirming Communication
21. Communication strategies people use to influence how others view them.
Identity Management
Sandwich Method
Second-order Realities
Aggressiveness
22. Social tone of a relationship; way people feel about each other as they carry out activities
Reference Groups
Controlling Communication
Communication Climate
Confirming Communication
23. First step to perception; where data we will attend to.
Qualitative Interpersonal Communication
Presenting Self
Punctuation
Selection
24. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Negotiation
Presenting Self
Standpoint Theory
Aggressiveness
25. Evaluating ourselves in terms of how we compare with others.
Self-esteem
Benevolent Lie
Equivocal Language
Social Comparison
26. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Computer-mediated Communication (CMC)
Interrupting Response
Incongruous Response
Disfluencies
27. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Self-fulfilling Prophecy
Presenting Self
Argumentativeness
28. Not being malicious; is seen as helpful
Empathy
Attribution
Benevolent Lie
Haptics
29. Process of attaching meaning to behavior.
Attribution
Cognitive Competence
Haptics
Quantitive Interpersonal Communication
30. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Benevolent Lie
Superiority
Sandwich Method
Second-order Realities
31. Tendency to seek information that conforms to an existing self-concept.
Argumentativeness
Cognitive Conservatism
Cognitive Competence
Computer-mediated Communication (CMC)
32. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Attribution
Regulators
Empathy
Cognitive Conservatism
33. Expresses how you feel about the other person.
Relational Dimension (of a message)
Perception Checking
Lie
Personal Distance
34. Anything that interferes with the transmission and reception of a message.
Haptics
Proxemics
Noise
Attribution
35. Exaggerated beliefs associated with a categorizing system.
Kinesics
Aggressiveness
Stereotyping
Empathy
36. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Stereotyping
Ambiguous Response
Certainty
Relational Dimension (of a message)
37. Arrange it in some meaningful way in order to make sense of the world.
Negotiation
Organization
Intimate Distance
Dyad
38. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Problem Orientation
Aggressiveness
Empathy
Content Dimension
39. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Chronemics
Self-concept
Face
Controlling Communication
40. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Computer-mediated Communication (CMC)
Relational Dimension (of a message)
Proxemics
Richness (of communication media)
41. Messages that convey valuing - E.g. 'you exist' 'you're important'
Presenting Self
Confirming Communication
Lie
Argumentativeness
42. People we use to evaluate our own characteristics.
Empathy
Reference Groups
Equivocal Language
Self-esteem
43. Area that serves as an extension of our physical being.
Self-serving Bias
Territory
Strategy
Organization
44. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Organization
Self-fulfilling Prophecy
Social Penetration Model
Self-esteem
45. Deliberate attempt to hide or misrepresent the truth.
Lie
Spontaneity
Neutrality
Aggressiveness
46. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Confirmation Bias
Social Penetration Model
Incongruous Response
47. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Emblems
Communication Climate
Problem Orientation
Disconfirming Communication
48. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Feedback
Self-Disclosure
Quantitive Interpersonal Communication
49. Occurs when one person begins to speak before the other is through making a point.
Self-esteem
Interrupting Response
Qualitative Interpersonal Communication
Territory
50. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Equivocal Language
Neutrality
Interrupting Response
Computer-mediated Communication (CMC)