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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involve our attaching meaning to first-order things or situations.
Provisionalism
Self-serving Bias
Second-order Realities
Channel
2. Fields of experience that help them make sense of others behavior.
Neutrality
Environment (Contexts)
Self-esteem
Intimate Distance
3. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Disfluencies
Paralanguage
Defensiveness
Social Comparison
4. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Attribution
Argumentativeness
Interpretation
5. How a person's position in a society shapes their view of society in general and of specific individuals.
Regulators
Confirming Communication
Standpoint Theory
Disinhibition
6. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Qualitative Interpersonal Communication
Halo Effect
Narrative
Content Dimension
7. Public image; the way we want to appear to others.
Presenting Self
Neutrality
Tangential Response
Disagreeing Message
8. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Territory
Nonverbal Communication
First-order Realities
9. When we judge ourselves in the most generous terms possible.
Second-order Realities
Self-serving Bias
Intimate Distance
Environment (Contexts)
10. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Description
Emblems
Attribution
11. Messages expressed by nonlinguistic means.
Nonverbal Communication
Perceived Self
Dyad
Kinesics
12. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
First-order Realities
Personal Space
Personal Distance
Narrative
13. Verbal or nonverbal; Indicates a response to the previous passage/message.
Interpretation
Face-threatening Acts
Feedback
Disagreeing Message
14. Attempt to depict all the factors that affect human interaction.
Computer-mediated Communication (CMC)
Lie
Social Distance
Transaction Communication Model
15. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Narrative
Paralanguage
Androgynous
Tangential Response
16. Study of how the eyes can communicate.
Punctuation
Tangential Response
Relational Dimension (of a message)
Oculesics
17. Any interaction between more than two people.
Disconfirming Communication
Narrative
Neutrality
Quantitive Interpersonal Communication
18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Spontaneity
Communication Competence
Self- monitoring
Defensiveness
19. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Territory
Quantitive Interpersonal Communication
Presenting Self
Superiority
20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Defensiveness
Halo Effect
Stereotyping
Irrelevant Response
21. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
First-order Realities
Aggressiveness
Environment (Contexts)
22. Study of how people communicate through bodily movements.
Public Distance
Cognitive Competence
Kinesics
Interpretation
23. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Self-concept
Richness (of communication media)
Presenting Self
Neutrality
24. Image you want to present to the world
Relational Dimension (of a message)
Second-order Realities
Androgynous
Face
25. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Transaction Communication Model
Impersonal Response
Social Distance
Neutrality
26. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Intimate Distance
Computer-mediated Communication (CMC)
Interrupting Response
Attribution
27. Two-person interacting
Selection
Dyad
Confirming Communication
Haptics
28. When communicators aren't prepared to argue but still want to register dissatisfaction.
Relational Dimension (of a message)
Complaining
Self-serving Bias
Impervious Response
29. Deliberate attempt to hide or misrepresent the truth.
Cognitive Conservatism
Complaining
Lie
Narrative
30. First step to perception; where data we will attend to.
Selection
Empathy
Evaluation
Proxemics
31. Expresses how you feel about the other person.
Argumentativeness
Significant Other
Relational Dimension (of a message)
Channel
32. Tendency to seek information that conforms to an existing self-concept.
Haptics
Face-threatening Acts
Social Comparison
Cognitive Conservatism
33. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Social Penetration Model
Reflected Appraisal
Perceived Self
34. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Argumentativeness
Self-Disclosure
Strategy
Controlling Communication
35. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Personal Distance
Argumentativeness
Incongruous Response
Disagreeing Message
36. Determination of causes and effects in a series of interactions.
Personal Distance
Punctuation
Presenting Self
Relational Dimension (of a message)
37. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Disconfirming Communication
Disagreeing Message
Face
38. Stories we use to describe our personal worlds.
Narrative
Disfluencies
Self-esteem
Oculesics
39. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Problem Orientation
Impervious Response
Personal Space
Content Dimension
40. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Disinhibition
Face-threatening Acts
Significant Other
Problem Orientation
41. The relatively stable set of perceptions you hold of yourself.
Face-threatening Acts
Self-fulfilling Prophecy
Quantitive Interpersonal Communication
Self-concept
42. Person you believe yourself to be in moments of honest self-examination.
Impersonal Response
Description
Perceived Self
Nonverbal Communication
43. Study of how communication is affected by the use - organization - and perception of space and distance.
Face
Complaining
Proxemics
Problem Orientation
44. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Feedback
Spiral
Disinhibition
Territory
45. Someone who is positive they're right.
Certainty
Aggressiveness
Communication Climate
Computer-mediated Communication (CMC)
46. Messages that we perceive as challenging the image we want to project
Irrelevant Response
Relational Dimension (of a message)
Face-threatening Acts
Self-esteem
47. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Strategy
Punctuation
Impersonal Response
48. Physically observable qualities of a thing or situation.
First-order Realities
Environment (Contexts)
Richness (of communication media)
Empathy
49. Evaluating ourselves in terms of how we compare with others.
Benevolent Lie
Paralanguage
Androgynous
Social Comparison
50. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Selection
Disfluencies
Nonverbal Communication
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