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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provides a better way to check and to share your interpretations. Has three parts.






2. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






3. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






4. Stammering and the use of 'uh' - 'um' and 'er'






5. Deliberate attempt to hide or misrepresent the truth.






6. Making comments totally unrelated to what the other person was just saying.






7. The relatively stable set of perceptions you hold of yourself.






8. Contrasts with strategy. Being honest with others rather than manipulating them.






9. Expresses how you feel about the other person.






10. Anything that interferes with the transmission and reception of a message.






11. Fields of experience that help them make sense of others behavior.






12. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






13. Reciprocal pattern of climate patterns. Can be positive or negative.






14. Evaluating ourselves in terms of how we compare with others.






15. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






16. How a person's position in a society shapes their view of society in general and of specific individuals.






17. Exaggerated beliefs associated with a categorizing system.






18. Study of how communication is affected by the use - organization - and perception of space and distance.






19. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






20. Any interaction between more than two people.






21. Ability to construct a variety of different frameworks for viewing an issue.






22. Attempt to depict all the factors that affect human interaction.






23. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






24. Verbal or nonverbal; Indicates a response to the previous passage/message.






25. Someone who is positive they're right.






26. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






27. First type of defense-arousing message; judges other person usually in a negative way






28. Involve our attaching meaning to first-order things or situations.






29. Masculine and feminine traits.






30. A way to offer thoughts - feelings - and wants without judging the listener.






31. Public image; the way we want to appear to others.






32. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






33. Degrees of self-dsclosure.






34. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






35. Two-person interacting






36. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






37. Process of attaching meaning to behavior.






38. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






39. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






40. Study of how people communicate through bodily movements.






41. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






42. Area that serves as an extension of our physical being.






43. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






44. Messages that convey valuing - E.g. 'you exist' 'you're important'






45. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






46. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






47. A mirroring of the judgements of those around him or her.






48. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






49. Messages that we perceive as challenging the image we want to project






50. First step to perception; where data we will attend to.