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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How a person's position in a society shapes their view of society in general and of specific individuals.
Aggressiveness
Second-order Realities
Standpoint Theory
Perception Checking
2. The relatively stable set of perceptions you hold of yourself.
Social Penetration Model
Selection
Narrative
Self-concept
3. Contrasts with strategy. Being honest with others rather than manipulating them.
Kinesics
Cognitive Competence
Spontaneity
Disinhibition
4. Occurs when one person begins to speak before the other is through making a point.
Cognitive Conservatism
Strategy
Sandwich Method
Interrupting Response
5. Deliberate attempt to hide or misrepresent the truth.
Relational Dimension (of a message)
Lie
Presenting Self
Negotiation
6. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Personal Distance
Strategy
Problem Orientation
Neutrality
7. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Evaluation
Impervious Response
Punctuation
8. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Presenting Self
Selection
Self-fulfilling Prophecy
9. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Facework
Personal Distance
Intimate Distance
Communication Climate
10. First step to perception; where data we will attend to.
Description
Chronemics
Selection
Perceived Self
11. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Haptics
Self-fulfilling Prophecy
Personal Distance
12. Masculine and feminine traits.
Impersonal Response
Computer-mediated Communication (CMC)
Androgynous
Disconfirming Communication
13. A way to offer thoughts - feelings - and wants without judging the listener.
Feedback
Description
Androgynous
Halo Effect
14. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Social Comparison
Incongruous Response
Oculesics
Equality
15. Process by which communicators influence each other's perceptions through communication.
Negotiation
Spiral
Social Distance
Ambiguous Response
16. Person you believe yourself to be in moments of honest self-examination.
Environment (Contexts)
Stereotyping
Perceived Self
Noise
17. Stammering and the use of 'uh' - 'um' and 'er'
Androgynous
Qualitative Interpersonal Communication
Disfluencies
Certainty
18. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Confirmation Bias
Impersonal Response
Empathy
Reference Groups
19. Two-person interacting
Significant Other
Perceived Self
Dyad
Presenting Self
20. Ability to construct a variety of different frameworks for viewing an issue.
Second-order Realities
Irrelevant Response
Social Distance
Cognitive Competence
21. Arrange it in some meaningful way in order to make sense of the world.
Significant Other
Social Comparison
Organization
Certainty
22. Communication strategies people use to influence how others view them.
Identity Management
Reflected Appraisal
Ambiguous Response
Noise
23. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Certainty
Intimate Distance
Equality
Equivocal Language
24. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Disinhibition
Neutrality
Perceived Self
Disagreeing Message
25. First type of defense-arousing message; judges other person usually in a negative way
Confirmation Bias
Cognitive Conservatism
Evaluation
Impersonal Response
26. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Benevolent Lie
Dyad
Presenting Self
Disinhibition
27. Physically observable qualities of a thing or situation.
Self-concept
Perception Checking
Ambiguous Response
First-order Realities
28. Verbal or nonverbal; Indicates a response to the previous passage/message.
Standpoint Theory
Feedback
Environment (Contexts)
Stereotyping
29. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Sandwich Method
Territory
Personal Distance
Superiority
30. Stories we use to describe our personal worlds.
Dyad
Narrative
Haptics
Self-Disclosure
31. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Reflected Appraisal
Perceived Self
Haptics
32. Anything that interferes with the transmission and reception of a message.
Manipulators
Social Distance
Empathy
Noise
33. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Attribution
Description
Tangential Response
34. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Organization
Self-serving Bias
Tangential Response
35. Process of protecting our presenting self - our face
Description
Nonverbal Communication
Problem Orientation
Defensiveness
36. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Disconfirming Communication
Neutrality
Confirming Communication
Sandwich Method
37. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Provisionalism
Chronemics
Description
38. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Intimate Distance
Description
Facework
Content Dimension
39. When we judge ourselves in the most generous terms possible.
Manipulators
Narrative
Self-serving Bias
Regulators
40. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Transaction Communication Model
Kinesics
Dyad
41. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Personal Distance
Social Penetration Model
Paralanguage
42. Person whose evaluations are especially influential.
Description
Spiral
Emblems
Significant Other
43. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Facework
Channel
Benevolent Lie
Nonverbal Communication
44. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Controlling Communication
Dyad
Public Distance
Chronemics
45. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Self-Disclosure
Sandwich Method
Social Distance
Feedback
46. Degrees of self-dsclosure.
Social Penetration Model
Content Dimension
Kinesics
Perceived Self
47. Making comments totally unrelated to what the other person was just saying.
Social Penetration Model
Irrelevant Response
Identity Management
Equality
48. Exaggerated beliefs associated with a categorizing system.
Communication Climate
Androgynous
Self-esteem
Stereotyping
49. Describes the study of how humans use and structure time.
Interrupting Response
Chronemics
Organization
Computer-mediated Communication (CMC)
50. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Self-concept
Presenting Self
Manipulators
Defensiveness