SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process of protecting our presenting self - our face
Defensiveness
Empathy
Problem Orientation
Superiority
2. Messages expressed by nonlinguistic means.
Nonverbal Communication
Aggressiveness
Halo Effect
Paralanguage
3. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Richness (of communication media)
Significant Other
Cognitive Conservatism
4. Ability to construct a variety of different frameworks for viewing an issue.
Identity Management
Social Penetration Model
Cognitive Competence
Sandwich Method
5. Definse-arousing messages in which speakers hide their ulterior motives.
Empathy
Lie
Disagreeing Message
Strategy
6. Study of how people communicate through bodily movements.
Content Dimension
Kinesics
Disagreeing Message
Perceived Self
7. Exaggerated beliefs associated with a categorizing system.
Perception Checking
Feedback
Self-fulfilling Prophecy
Stereotyping
8. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Proxemics
Second-order Realities
Computer-mediated Communication (CMC)
Richness (of communication media)
9. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Personal Distance
Oculesics
Provisionalism
Self-concept
10. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Noise
Impersonal Response
Spontaneity
11. Public image; the way we want to appear to others.
Neutrality
Impersonal Response
Presenting Self
Kinesics
12. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Communication Climate
Narrative
Disagreeing Message
Irrelevant Response
13. Arrange it in some meaningful way in order to make sense of the world.
Description
Spiral
Self- monitoring
Organization
14. Involve our attaching meaning to first-order things or situations.
Disconfirming Communication
Second-order Realities
Disinhibition
Feedback
15. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Standpoint Theory
Presenting Self
Communication Competence
16. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Interrupting Response
Intimate Distance
Emblems
17. Evaluating ourselves in terms of how we compare with others.
Interrupting Response
Face-threatening Acts
Social Comparison
Face
18. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Halo Effect
Facework
Haptics
Channel
19. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Presenting Self
Aggressiveness
Superiority
20. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Description
Superiority
Qualitative Interpersonal Communication
21. Area that serves as an extension of our physical being.
Territory
Equivocal Language
Social Comparison
Impersonal Response
22. Has two or more equally plausible meanings
Public Distance
Strategy
Impervious Response
Equivocal Language
23. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Presenting Self
Perception Checking
Cognitive Conservatism
Intimate Distance
24. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Nonverbal Communication
Noise
Stereotyping
25. Messages that convey valuing - E.g. 'you exist' 'you're important'
Halo Effect
First-order Realities
Confirming Communication
Channel
26. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Face-threatening Acts
Self-Disclosure
Impervious Response
Personal Distance
27. Not being malicious; is seen as helpful
Communication Climate
Irrelevant Response
Benevolent Lie
Problem Orientation
28. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Relational Dimension (of a message)
Presenting Self
Attribution
Significant Other
29. Process of attaching meaning to behavior.
Punctuation
Attribution
Face-threatening Acts
Equality
30. Image you want to present to the world
Nonverbal Communication
Paralanguage
Face
Dyad
31. Occurs when one person begins to speak before the other is through making a point.
Reference Groups
Face-threatening Acts
Interrupting Response
Disfluencies
32. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
First-order Realities
Face
Ambiguous Response
33. Deliberate attempt to hide or misrepresent the truth.
Perceived Self
Lie
Interpretation
Computer-mediated Communication (CMC)
34. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Aggressiveness
Argumentativeness
Perception Checking
Disinhibition
35. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Punctuation
Manipulators
Chronemics
Stereotyping
36. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Public Distance
Second-order Realities
Incongruous Response
Disfluencies
37. Part of self-concept that involves evaluations of self-worth.
Description
Intimate Distance
Self-esteem
Impersonal Response
38. Attempt to depict all the factors that affect human interaction.
Self-serving Bias
Relational Dimension (of a message)
Transaction Communication Model
Narrative
39. People we use to evaluate our own characteristics.
Equality
Presenting Self
Defensiveness
Reference Groups
40. Stammering and the use of 'uh' - 'um' and 'er'
Reflected Appraisal
Disfluencies
Reference Groups
Personal Distance
41. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Social Distance
Self- monitoring
Self-esteem
Halo Effect
42. Messages that we perceive as challenging the image we want to project
Social Distance
Personal Space
Face-threatening Acts
Strategy
43. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Territory
Benevolent Lie
Presenting Self
44. Someone who is positive they're right.
Reference Groups
Confirmation Bias
Certainty
Stereotyping
45. Fields of experience that help them make sense of others behavior.
Personal Distance
Tangential Response
Environment (Contexts)
Selection
46. Degrees of self-dsclosure.
Social Penetration Model
Equivocal Language
Perception Checking
Narrative
47. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Personal Distance
Manipulators
Certainty
48. First type of defense-arousing message; judges other person usually in a negative way
Perception Checking
Equivocal Language
Evaluation
Second-order Realities
49. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Punctuation
Self-serving Bias
Stereotyping
Ambiguous Response
50. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Personal Space
Equality
Dyad
Organization
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests