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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






2. Stammering and the use of 'uh' - 'um' and 'er'






3. Person whose evaluations are especially influential.






4. Tendency to seek information that conforms to an existing self-concept.






5. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






6. Making comments totally unrelated to what the other person was just saying.






7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






8. Anything that interferes with the transmission and reception of a message.






9. Reciprocal pattern of climate patterns. Can be positive or negative.






10. Verbal or nonverbal; Indicates a response to the previous passage/message.






11. Any interaction between more than two people.






12. Image you want to present to the world






13. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






14. Someone who is positive they're right.






15. Describes the abundance of nonverbal cues that add clarity to a verbal message.






16. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






17. First type of defense-arousing message; judges other person usually in a negative way






18. Exaggerated beliefs associated with a categorizing system.






19. First step to perception; where data we will attend to.






20. Public image; the way we want to appear to others.






21. Physically observable qualities of a thing or situation.






22. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






23. Two-person interacting






24. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






25. Process of attaching meaning to behavior.






26. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






27. People we use to evaluate our own characteristics.






28. Expresses how you feel about the other person.






29. Communication strategies people use to influence how others view them.






30. Occurs when one person begins to speak before the other is through making a point.






31. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






32. Determination of causes and effects in a series of interactions.






33. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






34. Social tone of a relationship; way people feel about each other as they carry out activities






35. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






36. Area that serves as an extension of our physical being.






37. Plays a role in virtually every interpersonal act.






38. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






39. Masculine and feminine traits.






40. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






41. Personal invisible bubble; our own area. People's personal space vary.






42. Arrange it in some meaningful way in order to make sense of the world.






43. The relatively stable set of perceptions you hold of yourself.






44. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






45. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






46. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






47. Person you believe yourself to be in moments of honest self-examination.






48. Stories we use to describe our personal worlds.






49. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






50. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.