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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






2. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






3. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






4. Ability to construct a variety of different frameworks for viewing an issue.






5. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






6. Masculine and feminine traits.






7. First type of defense-arousing message; judges other person usually in a negative way






8. Describes the study of how humans use and structure time.






9. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






10. Both effective and appropriate; trying to balance the two when communicating.






11. Has two or more equally plausible meanings






12. Determination of causes and effects in a series of interactions.






13. Process by which communicators influence each other's perceptions through communication.






14. Stories we use to describe our personal worlds.






15. Two-person interacting






16. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






17. Attempt to depict all the factors that affect human interaction.






18. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






19. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






20. Study of how the eyes can communicate.






21. Communication strategies people use to influence how others view them.






22. Social tone of a relationship; way people feel about each other as they carry out activities






23. First step to perception; where data we will attend to.






24. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






25. Evaluating ourselves in terms of how we compare with others.






26. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






27. How a person's position in a society shapes their view of society in general and of specific individuals.






28. Not being malicious; is seen as helpful






29. Process of attaching meaning to behavior.






30. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






31. Tendency to seek information that conforms to an existing self-concept.






32. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






33. Expresses how you feel about the other person.






34. Anything that interferes with the transmission and reception of a message.






35. Exaggerated beliefs associated with a categorizing system.






36. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






37. Arrange it in some meaningful way in order to make sense of the world.






38. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






39. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






40. Describes the abundance of nonverbal cues that add clarity to a verbal message.






41. Messages that convey valuing - E.g. 'you exist' 'you're important'






42. People we use to evaluate our own characteristics.






43. Area that serves as an extension of our physical being.






44. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






45. Deliberate attempt to hide or misrepresent the truth.






46. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






47. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






48. A way to offer thoughts - feelings - and wants without judging the listener.






49. Occurs when one person begins to speak before the other is through making a point.






50. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging