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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Public image; the way we want to appear to others.






2. Any interaction between more than two people.






3. Two-person interacting






4. Person whose evaluations are especially influential.






5. Study of how communication is affected by the use - organization - and perception of space and distance.






6. Ability to re-create another person's perspective - to experience the world from his/her point of view -






7. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






8. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






9. Describes the study of how humans use and structure time.






10. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






11. Distinguishes the study of touching.






12. Plays a role in virtually every interpersonal act.






13. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






14. Study of how the eyes can communicate.






15. Stories we use to describe our personal worlds.






16. Involve our attaching meaning to first-order things or situations.






17. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






18. Exaggerated beliefs associated with a categorizing system.






19. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






20. When we judge ourselves in the most generous terms possible.






21. Messages expressed by nonlinguistic means.






22. Social tone of a relationship; way people feel about each other as they carry out activities






23. When communicators aren't prepared to argue but still want to register dissatisfaction.






24. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






25. Area that serves as an extension of our physical being.






26. Communication strategies people use to influence how others view them.






27. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






28. Process of protecting our presenting self - our face






29. Attempt to depict all the factors that affect human interaction.






30. Contrasts with strategy. Being honest with others rather than manipulating them.






31. First type of defense-arousing message; judges other person usually in a negative way






32. Someone who is positive they're right.






33. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






34. Both effective and appropriate; trying to balance the two when communicating.






35. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






36. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






37. People we use to evaluate our own characteristics.






38. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






39. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






40. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






41. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






42. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






43. Physically observable qualities of a thing or situation.






44. The relatively stable set of perceptions you hold of yourself.






45. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






46. Part of self-concept that involves evaluations of self-worth.






47. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






48. Stammering and the use of 'uh' - 'um' and 'er'






49. Provides a better way to check and to share your interpretations. Has three parts.






50. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.