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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






2. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






3. Occurs when one person begins to speak before the other is through making a point.






4. Contrasts with strategy. Being honest with others rather than manipulating them.






5. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






6. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






7. Distinguishes the study of touching.






8. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






9. Study of how the eyes can communicate.






10. Tendency to seek information that conforms to an existing self-concept.






11. A mirroring of the judgements of those around him or her.






12. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






13. Area that serves as an extension of our physical being.






14. Study of how communication is affected by the use - organization - and perception of space and distance.






15. Fields of experience that help them make sense of others behavior.






16. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






17. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






18. Definse-arousing messages in which speakers hide their ulterior motives.






19. Involve our attaching meaning to first-order things or situations.






20. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






21. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






22. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






23. Anything that interferes with the transmission and reception of a message.






24. Plays a role in virtually every interpersonal act.






25. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






26. Social tone of a relationship; way people feel about each other as they carry out activities






27. Attempt to depict all the factors that affect human interaction.






28. Stories we use to describe our personal worlds.






29. Stammering and the use of 'uh' - 'um' and 'er'






30. Person you believe yourself to be in moments of honest self-examination.






31. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






32. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






33. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






34. Physically observable qualities of a thing or situation.






35. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






36. Image you want to present to the world






37. A way to offer thoughts - feelings - and wants without judging the listener.






38. Evaluating ourselves in terms of how we compare with others.






39. Personal invisible bubble; our own area. People's personal space vary.






40. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






41. Making comments totally unrelated to what the other person was just saying.






42. Ability to construct a variety of different frameworks for viewing an issue.






43. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






44. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






45. When we judge ourselves in the most generous terms possible.






46. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






47. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






48. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






49. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






50. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers