Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process by which communicators influence each other's perceptions through communication.






2. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






3. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






4. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






5. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






6. Area that serves as an extension of our physical being.






7. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






8. Study of how people communicate through bodily movements.






9. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






10. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






11. Describes the study of how humans use and structure time.






12. Ability to construct a variety of different frameworks for viewing an issue.






13. Arrange it in some meaningful way in order to make sense of the world.






14. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






15. Public image; the way we want to appear to others.






16. Social tone of a relationship; way people feel about each other as they carry out activities






17. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






18. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






19. Plays a role in virtually every interpersonal act.






20. A mirroring of the judgements of those around him or her.






21. Making comments totally unrelated to what the other person was just saying.






22. Definse-arousing messages in which speakers hide their ulterior motives.






23. When we judge ourselves in the most generous terms possible.






24. Verbal or nonverbal; Indicates a response to the previous passage/message.






25. Person you believe yourself to be in moments of honest self-examination.






26. Provides a better way to check and to share your interpretations. Has three parts.






27. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






28. Tendency to seek information that conforms to an existing self-concept.






29. Involve our attaching meaning to first-order things or situations.






30. Physically observable qualities of a thing or situation.






31. First type of defense-arousing message; judges other person usually in a negative way






32. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






33. Stories we use to describe our personal worlds.






34. When communicators aren't prepared to argue but still want to register dissatisfaction.






35. Two-person interacting






36. Ability to re-create another person's perspective - to experience the world from his/her point of view -






37. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






38. Both effective and appropriate; trying to balance the two when communicating.






39. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






40. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






41. Messages that we perceive as challenging the image we want to project






42. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






43. Contrasts with strategy. Being honest with others rather than manipulating them.






44. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






45. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






46. Process of protecting our presenting self - our face






47. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






48. Fields of experience that help them make sense of others behavior.






49. Not being malicious; is seen as helpful






50. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.