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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A way to offer thoughts - feelings - and wants without judging the listener.






2. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






3. Part of self-concept that involves evaluations of self-worth.






4. Occurs when one person begins to speak before the other is through making a point.






5. Person you believe yourself to be in moments of honest self-examination.






6. Someone who is positive they're right.






7. Anything that interferes with the transmission and reception of a message.






8. Evaluating ourselves in terms of how we compare with others.






9. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






10. Stammering and the use of 'uh' - 'um' and 'er'






11. Describes the abundance of nonverbal cues that add clarity to a verbal message.






12. Definse-arousing messages in which speakers hide their ulterior motives.






13. Messages that we perceive as challenging the image we want to project






14. Tendency to seek information that conforms to an existing self-concept.






15. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






16. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






17. A mirroring of the judgements of those around him or her.






18. Provides a better way to check and to share your interpretations. Has three parts.






19. Fields of experience that help them make sense of others behavior.






20. Masculine and feminine traits.






21. Deliberate attempt to hide or misrepresent the truth.






22. Process of attaching meaning to behavior.






23. Person whose evaluations are especially influential.






24. Area that serves as an extension of our physical being.






25. Reciprocal pattern of climate patterns. Can be positive or negative.






26. Contrasts with strategy. Being honest with others rather than manipulating them.






27. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






28. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






29. When we judge ourselves in the most generous terms possible.






30. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






31. Process of protecting our presenting self - our face






32. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






33. Public image; the way we want to appear to others.






34. Process by which communicators influence each other's perceptions through communication.






35. Describes the study of how humans use and structure time.






36. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






37. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






38. Both effective and appropriate; trying to balance the two when communicating.






39. Personal invisible bubble; our own area. People's personal space vary.






40. Attempt to depict all the factors that affect human interaction.






41. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






42. First step to perception; where data we will attend to.






43. Arrange it in some meaningful way in order to make sense of the world.






44. Ability to re-create another person's perspective - to experience the world from his/her point of view -






45. Ability to construct a variety of different frameworks for viewing an issue.






46. Messages expressed by nonlinguistic means.






47. Any interaction between more than two people.






48. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






49. Exaggerated beliefs associated with a categorizing system.






50. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.