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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fields of experience that help them make sense of others behavior.
Social Distance
Environment (Contexts)
Evaluation
Disinhibition
2. Communication strategies people use to influence how others view them.
Identity Management
Impervious Response
Self- monitoring
Benevolent Lie
3. Someone who is positive they're right.
Certainty
Social Comparison
Social Penetration Model
Defensiveness
4. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Intimate Distance
Negotiation
Disconfirming Communication
5. Two-person interacting
Social Distance
Dyad
Emblems
Face-threatening Acts
6. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Disinhibition
Significant Other
Qualitative Interpersonal Communication
Self-fulfilling Prophecy
7. Plays a role in virtually every interpersonal act.
Problem Orientation
Self-fulfilling Prophecy
Interpretation
Channel
8. How a person's position in a society shapes their view of society in general and of specific individuals.
Content Dimension
Standpoint Theory
Social Comparison
Halo Effect
9. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Noise
Self-concept
Empathy
Provisionalism
10. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Disfluencies
Identity Management
Ambiguous Response
11. Deliberate attempt to hide or misrepresent the truth.
Social Penetration Model
Lie
Chronemics
Reflected Appraisal
12. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Spiral
Controlling Communication
Environment (Contexts)
Equality
13. When communicators aren't prepared to argue but still want to register dissatisfaction.
Oculesics
Complaining
Empathy
Evaluation
14. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Confirmation Bias
Self- monitoring
Impervious Response
Argumentativeness
15. Messages that we perceive as challenging the image we want to project
Environment (Contexts)
Neutrality
Face-threatening Acts
Standpoint Theory
16. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Disfluencies
Paralanguage
Confirmation Bias
Irrelevant Response
17. Attempt to depict all the factors that affect human interaction.
Evaluation
Interpretation
Disfluencies
Transaction Communication Model
18. Physically observable qualities of a thing or situation.
Noise
Tangential Response
First-order Realities
Confirming Communication
19. Definse-arousing messages in which speakers hide their ulterior motives.
Face
Strategy
Equality
Feedback
20. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Disagreeing Message
Identity Management
Spiral
21. Describes the study of how humans use and structure time.
Organization
Complaining
Territory
Chronemics
22. Stories we use to describe our personal worlds.
Lie
Provisionalism
Public Distance
Narrative
23. Has two or more equally plausible meanings
Disagreeing Message
Confirming Communication
Equivocal Language
Defensiveness
24. The relatively stable set of perceptions you hold of yourself.
Androgynous
Self-concept
Qualitative Interpersonal Communication
Interpretation
25. Public image; the way we want to appear to others.
Aggressiveness
Manipulators
Presenting Self
Strategy
26. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Emblems
Public Distance
Equality
Spontaneity
27. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Standpoint Theory
Incongruous Response
Perception Checking
Certainty
28. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Oculesics
Spontaneity
Reflected Appraisal
Self-fulfilling Prophecy
29. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Argumentativeness
Public Distance
Manipulators
Qualitative Interpersonal Communication
30. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Content Dimension
Perceived Self
Self-Disclosure
Benevolent Lie
31. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Personal Distance
Empathy
Selection
Confirmation Bias
32. Process by which communicators influence each other's perceptions through communication.
Self-serving Bias
Negotiation
Lie
Certainty
33. Study of how people communicate through bodily movements.
Equivocal Language
Kinesics
Negotiation
Relational Dimension (of a message)
34. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Empathy
Ambiguous Response
Equality
Superiority
35. Making comments totally unrelated to what the other person was just saying.
Irrelevant Response
Emblems
Organization
Environment (Contexts)
36. Determination of causes and effects in a series of interactions.
Punctuation
Identity Management
Emblems
Transaction Communication Model
37. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Computer-mediated Communication (CMC)
Disconfirming Communication
Richness (of communication media)
Problem Orientation
38. Distinguishes the study of touching.
Haptics
Standpoint Theory
Irrelevant Response
Dyad
39. Study of how the eyes can communicate.
Self-Disclosure
Oculesics
Self-fulfilling Prophecy
Confirmation Bias
40. Degrees of self-dsclosure.
Social Penetration Model
Presenting Self
Second-order Realities
Reference Groups
41. Evaluating ourselves in terms of how we compare with others.
Self-concept
Relational Dimension (of a message)
Social Comparison
Equivocal Language
42. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Certainty
Reference Groups
Personal Distance
Argumentativeness
43. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Manipulators
Disinhibition
Interrupting Response
Benevolent Lie
44. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Incongruous Response
Impervious Response
Haptics
Facework
45. First type of defense-arousing message; judges other person usually in a negative way
Stereotyping
Evaluation
Equivocal Language
Paralanguage
46. First step to perception; where data we will attend to.
Organization
Argumentativeness
Selection
Personal Distance
47. Stammering and the use of 'uh' - 'um' and 'er'
Organization
Punctuation
Self-fulfilling Prophecy
Disfluencies
48. Image you want to present to the world
Face
Richness (of communication media)
Reflected Appraisal
Manipulators
49. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Cognitive Conservatism
Confirmation Bias
Content Dimension
Reflected Appraisal
50. Both effective and appropriate; trying to balance the two when communicating.
Channel
Territory
Noise
Communication Competence