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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






2. Personal invisible bubble; our own area. People's personal space vary.






3. Both effective and appropriate; trying to balance the two when communicating.






4. Fields of experience that help them make sense of others behavior.






5. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






6. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






7. Stories we use to describe our personal worlds.






8. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






9. Attempt to depict all the factors that affect human interaction.






10. Arrange it in some meaningful way in order to make sense of the world.






11. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






12. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






13. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






14. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






15. Deliberate attempt to hide or misrepresent the truth.






16. Social tone of a relationship; way people feel about each other as they carry out activities






17. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






18. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






19. Involve our attaching meaning to first-order things or situations.






20. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






21. Study of how people communicate through bodily movements.






22. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






23. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






24. Expresses how you feel about the other person.






25. Process of protecting our presenting self - our face






26. Part of self-concept that involves evaluations of self-worth.






27. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






28. A way to offer thoughts - feelings - and wants without judging the listener.






29. Verbal or nonverbal; Indicates a response to the previous passage/message.






30. Study of how communication is affected by the use - organization - and perception of space and distance.






31. First step to perception; where data we will attend to.






32. Determination of causes and effects in a series of interactions.






33. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






34. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






35. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






36. Provides a better way to check and to share your interpretations. Has three parts.






37. Has two or more equally plausible meanings






38. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






39. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






40. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






41. When we judge ourselves in the most generous terms possible.






42. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






43. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






44. Degrees of self-dsclosure.






45. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






46. The relatively stable set of perceptions you hold of yourself.






47. Someone who is positive they're right.






48. Exaggerated beliefs associated with a categorizing system.






49. Plays a role in virtually every interpersonal act.






50. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.