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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Superiority
Facework
Presenting Self
Lie
2. Process by which communicators influence each other's perceptions through communication.
Attribution
Spontaneity
Self-serving Bias
Negotiation
3. A way to offer thoughts - feelings - and wants without judging the listener.
Noise
Description
Intimate Distance
Equivocal Language
4. Fields of experience that help them make sense of others behavior.
Dyad
Paralanguage
Environment (Contexts)
Identity Management
5. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Reference Groups
Empathy
Stereotyping
Social Penetration Model
6. Arrange it in some meaningful way in order to make sense of the world.
Negotiation
Organization
Stereotyping
Irrelevant Response
7. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Interpretation
Provisionalism
Kinesics
Regulators
8. Physically observable qualities of a thing or situation.
Punctuation
Problem Orientation
First-order Realities
Social Penetration Model
9. When we judge ourselves in the most generous terms possible.
Aggressiveness
Face-threatening Acts
Self-serving Bias
Attribution
10. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Attribution
Sandwich Method
Presenting Self
Irrelevant Response
11. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Equality
Interpretation
Nonverbal Communication
12. Any interaction between more than two people.
Ambiguous Response
Personal Space
Quantitive Interpersonal Communication
First-order Realities
13. Communication strategies people use to influence how others view them.
Self-fulfilling Prophecy
Disconfirming Communication
Identity Management
Incongruous Response
14. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Sandwich Method
Disagreeing Message
Equivocal Language
Disinhibition
15. Personal invisible bubble; our own area. People's personal space vary.
Identity Management
Personal Space
Cognitive Conservatism
Face-threatening Acts
16. Two-person interacting
Feedback
Organization
Dyad
Evaluation
17. First type of defense-arousing message; judges other person usually in a negative way
Negotiation
Provisionalism
Evaluation
Equivocal Language
18. Expresses how you feel about the other person.
Selection
Presenting Self
Personal Space
Relational Dimension (of a message)
19. Distinguishes the study of touching.
Narrative
Paralanguage
Haptics
Computer-mediated Communication (CMC)
20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Disagreeing Message
Self-esteem
Halo Effect
Empathy
21. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Defensiveness
Evaluation
Communication Climate
Manipulators
22. How a person's position in a society shapes their view of society in general and of specific individuals.
Disconfirming Communication
Confirming Communication
Communication Climate
Standpoint Theory
23. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Description
Equivocal Language
Spiral
24. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Interrupting Response
Intimate Distance
Reference Groups
Sandwich Method
25. Both effective and appropriate; trying to balance the two when communicating.
Self-esteem
Communication Competence
Territory
Communication Climate
26. Masculine and feminine traits.
Androgynous
Face-threatening Acts
Chronemics
Attribution
27. Determination of causes and effects in a series of interactions.
Communication Climate
Communication Competence
Punctuation
Reflected Appraisal
28. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Social Comparison
Personal Distance
Defensiveness
Problem Orientation
29. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Transaction Communication Model
Social Distance
Empathy
30. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Environment (Contexts)
Benevolent Lie
Presenting Self
31. Stories we use to describe our personal worlds.
Narrative
Intimate Distance
Ambiguous Response
Noise
32. Study of how people communicate through bodily movements.
Interpretation
Irrelevant Response
Self-serving Bias
Kinesics
33. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Impervious Response
Incongruous Response
Dyad
Controlling Communication
34. Contrasts with strategy. Being honest with others rather than manipulating them.
Communication Climate
Reference Groups
Spontaneity
Paralanguage
35. Public image; the way we want to appear to others.
Superiority
Androgynous
Narrative
Presenting Self
36. Not being malicious; is seen as helpful
Attribution
Controlling Communication
Benevolent Lie
Cognitive Competence
37. Deliberate attempt to hide or misrepresent the truth.
Chronemics
Lie
Impervious Response
Emblems
38. Study of how the eyes can communicate.
Stereotyping
Self-fulfilling Prophecy
Oculesics
Irrelevant Response
39. Image you want to present to the world
Face
Quantitive Interpersonal Communication
Perception Checking
Androgynous
40. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Sandwich Method
Paralanguage
Tangential Response
Narrative
41. First step to perception; where data we will attend to.
Face
Selection
Certainty
Attribution
42. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Stereotyping
Cognitive Competence
Irrelevant Response
43. Messages that convey valuing - E.g. 'you exist' 'you're important'
Selection
Quantitive Interpersonal Communication
Confirming Communication
Spontaneity
44. Degrees of self-dsclosure.
Superiority
Social Penetration Model
Confirming Communication
Stereotyping
45. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Empathy
Emblems
Relational Dimension (of a message)
Self-serving Bias
46. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Tangential Response
Nonverbal Communication
Regulators
Computer-mediated Communication (CMC)
47. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Presenting Self
Content Dimension
Oculesics
Social Comparison
48. Area that serves as an extension of our physical being.
Problem Orientation
Dyad
Public Distance
Territory
49. Messages expressed by nonlinguistic means.
Incongruous Response
Nonverbal Communication
Narrative
Feedback
50. Describes the study of how humans use and structure time.
Social Comparison
Chronemics
Sandwich Method
Description