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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.






2. Person whose evaluations are especially influential.






3. Stammering and the use of 'uh' - 'um' and 'er'






4. Not being malicious; is seen as helpful






5. When we judge ourselves in the most generous terms possible.






6. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






7. Distinguishes the study of touching.






8. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






9. A mirroring of the judgements of those around him or her.






10. Contrasts with strategy. Being honest with others rather than manipulating them.






11. Messages that convey valuing - E.g. 'you exist' 'you're important'






12. Ability to construct a variety of different frameworks for viewing an issue.






13. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






14. The relatively stable set of perceptions you hold of yourself.






15. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






16. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






17. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






18. Any interaction between more than two people.






19. When communicators aren't prepared to argue but still want to register dissatisfaction.






20. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






21. Area that serves as an extension of our physical being.






22. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






23. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






24. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






25. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






26. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






27. Describes the study of how humans use and structure time.






28. Evaluating ourselves in terms of how we compare with others.






29. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






30. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






31. Plays a role in virtually every interpersonal act.






32. People we use to evaluate our own characteristics.






33. Study of how communication is affected by the use - organization - and perception of space and distance.






34. First step to perception; where data we will attend to.






35. Definse-arousing messages in which speakers hide their ulterior motives.






36. Fields of experience that help them make sense of others behavior.






37. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






38. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






39. Image you want to present to the world






40. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






41. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






42. Process of protecting our presenting self - our face






43. Social tone of a relationship; way people feel about each other as they carry out activities






44. Describes the abundance of nonverbal cues that add clarity to a verbal message.






45. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






46. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






47. Communication strategies people use to influence how others view them.






48. Process of attaching meaning to behavior.






49. Deliberate attempt to hide or misrepresent the truth.






50. Study of how people communicate through bodily movements.