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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stammering and the use of 'uh' - 'um' and 'er'






2. Stories we use to describe our personal worlds.






3. Messages expressed by nonlinguistic means.






4. People we use to evaluate our own characteristics.






5. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






6. Part of self-concept that involves evaluations of self-worth.






7. Deliberate attempt to hide or misrepresent the truth.






8. Study of how people communicate through bodily movements.






9. Not being malicious; is seen as helpful






10. Fields of experience that help them make sense of others behavior.






11. Physically observable qualities of a thing or situation.






12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






13. Process of attaching meaning to behavior.






14. The relatively stable set of perceptions you hold of yourself.






15. Involve our attaching meaning to first-order things or situations.






16. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






17. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






18. Messages that we perceive as challenging the image we want to project






19. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






20. Anything that interferes with the transmission and reception of a message.






21. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






22. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






23. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






24. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






25. Has two or more equally plausible meanings






26. Attempt to depict all the factors that affect human interaction.






27. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






28. Social tone of a relationship; way people feel about each other as they carry out activities






29. Occurs when one person begins to speak before the other is through making a point.






30. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






31. Both effective and appropriate; trying to balance the two when communicating.






32. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






33. Reciprocal pattern of climate patterns. Can be positive or negative.






34. Any interaction between more than two people.






35. Contrasts with strategy. Being honest with others rather than manipulating them.






36. Process of protecting our presenting self - our face






37. Ability to construct a variety of different frameworks for viewing an issue.






38. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






39. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






40. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






41. When we judge ourselves in the most generous terms possible.






42. First step to perception; where data we will attend to.






43. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






44. Image you want to present to the world






45. Area that serves as an extension of our physical being.






46. Person you believe yourself to be in moments of honest self-examination.






47. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






48. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






49. Describes the study of how humans use and structure time.






50. Plays a role in virtually every interpersonal act.