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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






2. Study of how communication is affected by the use - organization - and perception of space and distance.






3. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






4. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






5. Image you want to present to the world






6. Expresses how you feel about the other person.






7. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






8. Stories we use to describe our personal worlds.






9. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






10. First step to perception; where data we will attend to.






11. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






12. Messages expressed by nonlinguistic means.






13. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






14. People we use to evaluate our own characteristics.






15. Study of how people communicate through bodily movements.






16. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






17. Evaluating ourselves in terms of how we compare with others.






18. When communicators aren't prepared to argue but still want to register dissatisfaction.






19. Attempt to depict all the factors that affect human interaction.






20. Two-person interacting






21. Not being malicious; is seen as helpful






22. Plays a role in virtually every interpersonal act.






23. Physically observable qualities of a thing or situation.






24. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






25. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






26. A way to offer thoughts - feelings - and wants without judging the listener.






27. A mirroring of the judgements of those around him or her.






28. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






29. Contrasts with strategy. Being honest with others rather than manipulating them.






30. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






31. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






32. Communication strategies people use to influence how others view them.






33. Personal invisible bubble; our own area. People's personal space vary.






34. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






35. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






36. Anything that interferes with the transmission and reception of a message.






37. Tendency to seek information that conforms to an existing self-concept.






38. Definse-arousing messages in which speakers hide their ulterior motives.






39. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






40. Masculine and feminine traits.






41. Involve our attaching meaning to first-order things or situations.






42. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






43. When we judge ourselves in the most generous terms possible.






44. Part of self-concept that involves evaluations of self-worth.






45. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






46. Study of how the eyes can communicate.






47. The relatively stable set of perceptions you hold of yourself.






48. Messages that we perceive as challenging the image we want to project






49. Degrees of self-dsclosure.






50. Public image; the way we want to appear to others.