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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Anything that interferes with the transmission and reception of a message.

2. Determination of causes and effects in a series of interactions.

3. Evaluating ourselves in terms of how we compare with others.

4. Any interaction between more than two people.

5. First type of defense-arousing message; judges other person usually in a negative way

6. Not being malicious; is seen as helpful

7. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

8. Distinguishes the study of touching.

9. Ability to re-create another person's perspective - to experience the world from his/her point of view -

10. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

11. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call

13. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.

14. A mirroring of the judgements of those around him or her.

15. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.

16. Reciprocal pattern of climate patterns. Can be positive or negative.

17. Has two or more equally plausible meanings

18. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'

19. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

20. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

21. Process by which communicators influence each other's perceptions through communication.

22. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.

23. Study of how communication is affected by the use - organization - and perception of space and distance.

24. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

25. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

26. Tendency to seek information that conforms to an existing self-concept.

27. Physically observable qualities of a thing or situation.

28. Messages expressed by nonlinguistic means.

29. Person whose evaluations are especially influential.

30. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.

31. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.

32. Definse-arousing messages in which speakers hide their ulterior motives.

33. Messages that we perceive as challenging the image we want to project

34. Process of protecting our presenting self - our face

35. Communication strategies people use to influence how others view them.

36. Part of self-concept that involves evaluations of self-worth.

37. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

38. Process of attaching meaning to behavior.

39. Both effective and appropriate; trying to balance the two when communicating.

40. Messages that convey valuing - E.g. 'you exist' 'you're important'

41. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

42. Study of how the eyes can communicate.

43. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

44. Arrange it in some meaningful way in order to make sense of the world.

45. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

46. Describes the abundance of nonverbal cues that add clarity to a verbal message.

47. Two-person interacting

48. When we judge ourselves in the most generous terms possible.

49. Stories we use to describe our personal worlds.

50. Exaggerated beliefs associated with a categorizing system.