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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Transaction Communication Model
Relational Dimension (of a message)
Aggressiveness
Strategy
2. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Irrelevant Response
Communication Climate
Androgynous
3. Reciprocal pattern of climate patterns. Can be positive or negative.
Public Distance
Spiral
Androgynous
Organization
4. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Tangential Response
Dyad
Regulators
5. Anything that interferes with the transmission and reception of a message.
Spiral
Androgynous
Noise
Aggressiveness
6. Personal invisible bubble; our own area. People's personal space vary.
Organization
Personal Space
Communication Competence
Evaluation
7. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Neutrality
Social Distance
Halo Effect
Public Distance
8. Definse-arousing messages in which speakers hide their ulterior motives.
Strategy
Intimate Distance
Stereotyping
Equality
9. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Spiral
Disinhibition
Personal Distance
Cognitive Conservatism
10. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Selection
Aggressiveness
Regulators
11. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Sandwich Method
Superiority
Presenting Self
Computer-mediated Communication (CMC)
12. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Facework
Channel
Impersonal Response
Problem Orientation
13. Occurs when one person begins to speak before the other is through making a point.
Selection
Interrupting Response
Ambiguous Response
Self- monitoring
14. Public image; the way we want to appear to others.
Presenting Self
Irrelevant Response
Androgynous
Dyad
15. Communication strategies people use to influence how others view them.
Face
Spiral
Complaining
Identity Management
16. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Transaction Communication Model
Face-threatening Acts
Argumentativeness
Impersonal Response
17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Communication Climate
Impersonal Response
Self-esteem
Selection
18. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Noise
Defensiveness
Social Comparison
19. Two-person interacting
Equality
Lie
Dyad
Disagreeing Message
20. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Evaluation
Self-fulfilling Prophecy
Facework
Dyad
21. Messages expressed by nonlinguistic means.
Nonverbal Communication
Haptics
Intimate Distance
Transaction Communication Model
22. Process of attaching meaning to behavior.
Interrupting Response
Attribution
Evaluation
Perception Checking
23. Not being malicious; is seen as helpful
Benevolent Lie
Chronemics
Transaction Communication Model
Equality
24. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Reflected Appraisal
Relational Dimension (of a message)
Neutrality
Argumentativeness
25. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Disinhibition
Facework
Provisionalism
Paralanguage
26. Study of how the eyes can communicate.
Qualitative Interpersonal Communication
Oculesics
Reference Groups
Self- monitoring
27. Arrange it in some meaningful way in order to make sense of the world.
Communication Competence
Identity Management
Organization
Second-order Realities
28. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Lie
Self-Disclosure
Evaluation
29. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Computer-mediated Communication (CMC)
Evaluation
Stereotyping
Confirmation Bias
30. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Communication Climate
Territory
Face-threatening Acts
31. Social tone of a relationship; way people feel about each other as they carry out activities
Irrelevant Response
Territory
Spiral
Communication Climate
32. Deliberate attempt to hide or misrepresent the truth.
Disinhibition
Lie
Impervious Response
Certainty
33. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Argumentativeness
Confirming Communication
Organization
Social Distance
34. Masculine and feminine traits.
Androgynous
Defensiveness
Irrelevant Response
Self-Disclosure
35. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
First-order Realities
Problem Orientation
Relational Dimension (of a message)
Complaining
36. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Self-esteem
Lie
Selection
Sandwich Method
37. Involve our attaching meaning to first-order things or situations.
Richness (of communication media)
Presenting Self
Second-order Realities
Disfluencies
38. Evaluating ourselves in terms of how we compare with others.
Manipulators
Relational Dimension (of a message)
Emblems
Social Comparison
39. Distinguishes the study of touching.
Organization
Presenting Self
Haptics
Strategy
40. Messages that convey valuing - E.g. 'you exist' 'you're important'
Negotiation
Chronemics
Confirming Communication
Sandwich Method
41. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Quantitive Interpersonal Communication
Emblems
Regulators
Territory
42. People we use to evaluate our own characteristics.
Incongruous Response
Selection
Controlling Communication
Reference Groups
43. Area that serves as an extension of our physical being.
Confirmation Bias
Self-fulfilling Prophecy
Territory
Complaining
44. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Standpoint Theory
Presenting Self
Strategy
Self-Disclosure
45. Stammering and the use of 'uh' - 'um' and 'er'
Tangential Response
Disfluencies
Richness (of communication media)
Lie
46. Physically observable qualities of a thing or situation.
Punctuation
First-order Realities
Self- monitoring
Richness (of communication media)
47. How a person's position in a society shapes their view of society in general and of specific individuals.
Personal Distance
Chronemics
Standpoint Theory
Equality
48. First step to perception; where data we will attend to.
Selection
Second-order Realities
Interrupting Response
Tangential Response
49. Fields of experience that help them make sense of others behavior.
Tangential Response
Quantitive Interpersonal Communication
Impervious Response
Environment (Contexts)
50. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Tangential Response
Chronemics
Personal Distance
Qualitative Interpersonal Communication