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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






2. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






3. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






4. Process by which communicators influence each other's perceptions through communication.






5. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






6. Describes the study of how humans use and structure time.






7. Expresses how you feel about the other person.






8. Any interaction between more than two people.






9. Contrasts with strategy. Being honest with others rather than manipulating them.






10. Occurs when one person begins to speak before the other is through making a point.






11. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






12. Exaggerated beliefs associated with a categorizing system.






13. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






14. Describes the abundance of nonverbal cues that add clarity to a verbal message.






15. Arrange it in some meaningful way in order to make sense of the world.






16. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






17. Evaluating ourselves in terms of how we compare with others.






18. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






19. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






20. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






22. Person you believe yourself to be in moments of honest self-examination.






23. Involve our attaching meaning to first-order things or situations.






24. Public image; the way we want to appear to others.






25. How a person's position in a society shapes their view of society in general and of specific individuals.






26. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






27. Two-person interacting






28. Personal invisible bubble; our own area. People's personal space vary.






29. Anything that interferes with the transmission and reception of a message.






30. Deliberate attempt to hide or misrepresent the truth.






31. Both effective and appropriate; trying to balance the two when communicating.






32. The relatively stable set of perceptions you hold of yourself.






33. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






34. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






35. Study of how communication is affected by the use - organization - and perception of space and distance.






36. Provides a better way to check and to share your interpretations. Has three parts.






37. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






38. Study of how people communicate through bodily movements.






39. A mirroring of the judgements of those around him or her.






40. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






41. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






42. Image you want to present to the world






43. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






44. Someone who is positive they're right.






45. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






46. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






47. Process of protecting our presenting self - our face






48. Stories we use to describe our personal worlds.






49. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






50. Physically observable qualities of a thing or situation.