Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any interaction between more than two people.






2. Public image; the way we want to appear to others.






3. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






4. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






5. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






6. People we use to evaluate our own characteristics.






7. First type of defense-arousing message; judges other person usually in a negative way






8. Messages that we perceive as challenging the image we want to project






9. Describes the abundance of nonverbal cues that add clarity to a verbal message.






10. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






11. Tendency to seek information that conforms to an existing self-concept.






12. Making comments totally unrelated to what the other person was just saying.






13. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






14. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






15. Ability to re-create another person's perspective - to experience the world from his/her point of view -






16. Area that serves as an extension of our physical being.






17. Reciprocal pattern of climate patterns. Can be positive or negative.






18. Exaggerated beliefs associated with a categorizing system.






19. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






20. Person whose evaluations are especially influential.






21. Process by which communicators influence each other's perceptions through communication.






22. Expresses how you feel about the other person.






23. Attempt to depict all the factors that affect human interaction.






24. Masculine and feminine traits.






25. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






26. Social tone of a relationship; way people feel about each other as they carry out activities






27. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






28. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






29. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






30. Both effective and appropriate; trying to balance the two when communicating.






31. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






32. Communication strategies people use to influence how others view them.






33. Someone who is positive they're right.






34. Anything that interferes with the transmission and reception of a message.






35. Arrange it in some meaningful way in order to make sense of the world.






36. Verbal or nonverbal; Indicates a response to the previous passage/message.






37. Deliberate attempt to hide or misrepresent the truth.






38. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






39. When communicators aren't prepared to argue but still want to register dissatisfaction.






40. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






41. How a person's position in a society shapes their view of society in general and of specific individuals.






42. Degrees of self-dsclosure.






43. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






44. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






45. A mirroring of the judgements of those around him or her.






46. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






47. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






48. Study of how people communicate through bodily movements.






49. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






50. When we judge ourselves in the most generous terms possible.