Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






2. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






3. Describes the abundance of nonverbal cues that add clarity to a verbal message.






4. Person whose evaluations are especially influential.






5. Attempt to depict all the factors that affect human interaction.






6. Occurs when one person begins to speak before the other is through making a point.






7. Not being malicious; is seen as helpful






8. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






9. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






10. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






11. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






12. Stammering and the use of 'uh' - 'um' and 'er'






13. When communicators aren't prepared to argue but still want to register dissatisfaction.






14. When we judge ourselves in the most generous terms possible.






15. People we use to evaluate our own characteristics.






16. Reciprocal pattern of climate patterns. Can be positive or negative.






17. Definse-arousing messages in which speakers hide their ulterior motives.






18. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






19. Social tone of a relationship; way people feel about each other as they carry out activities






20. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






21. How a person's position in a society shapes their view of society in general and of specific individuals.






22. Ability to construct a variety of different frameworks for viewing an issue.






23. Process of protecting our presenting self - our face






24. Degrees of self-dsclosure.






25. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






26. Exaggerated beliefs associated with a categorizing system.






27. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






28. Provides a better way to check and to share your interpretations. Has three parts.






29. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






30. Part of self-concept that involves evaluations of self-worth.






31. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






32. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






33. Image you want to present to the world






34. Public image; the way we want to appear to others.






35. A way to offer thoughts - feelings - and wants without judging the listener.






36. First type of defense-arousing message; judges other person usually in a negative way






37. A mirroring of the judgements of those around him or her.






38. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






39. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






40. Process by which communicators influence each other's perceptions through communication.






41. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






42. Any interaction between more than two people.






43. Area that serves as an extension of our physical being.






44. Person you believe yourself to be in moments of honest self-examination.






45. Stories we use to describe our personal worlds.






46. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






47. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






48. The relatively stable set of perceptions you hold of yourself.






49. Messages expressed by nonlinguistic means.






50. Study of how communication is affected by the use - organization - and perception of space and distance.