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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Self-esteem
Personal Distance
Dyad
Channel
2. Provides a better way to check and to share your interpretations. Has three parts.
Selection
Perception Checking
Reference Groups
Chronemics
3. Someone who is positive they're right.
Emblems
Kinesics
Certainty
Empathy
4. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Relational Dimension (of a message)
Impersonal Response
Self-fulfilling Prophecy
Haptics
5. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Second-order Realities
Self- monitoring
Feedback
Provisionalism
6. Image you want to present to the world
Manipulators
Social Penetration Model
Face
Feedback
7. A way to offer thoughts - feelings - and wants without judging the listener.
Standpoint Theory
Description
Facework
Presenting Self
8. When communicators aren't prepared to argue but still want to register dissatisfaction.
Disfluencies
Manipulators
Complaining
Cognitive Competence
9. Stammering and the use of 'uh' - 'um' and 'er'
Social Comparison
Disfluencies
First-order Realities
Organization
10. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Environment (Contexts)
Richness (of communication media)
Quantitive Interpersonal Communication
Channel
11. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Selection
Disagreeing Message
Superiority
Disconfirming Communication
12. Fields of experience that help them make sense of others behavior.
Noise
Environment (Contexts)
Feedback
Territory
13. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Disfluencies
Strategy
Equality
Public Distance
14. Contrasts with strategy. Being honest with others rather than manipulating them.
Regulators
Argumentativeness
Self-concept
Spontaneity
15. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Impervious Response
Neutrality
Disfluencies
Environment (Contexts)
16. Definse-arousing messages in which speakers hide their ulterior motives.
Negotiation
Strategy
Communication Competence
Selection
17. Process of attaching meaning to behavior.
Attribution
Chronemics
Feedback
Controlling Communication
18. Attempt to depict all the factors that affect human interaction.
Feedback
Superiority
Transaction Communication Model
Equality
19. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Perceived Self
Argumentativeness
Qualitative Interpersonal Communication
20. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Impervious Response
Perception Checking
Environment (Contexts)
21. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Face-threatening Acts
Narrative
Regulators
Haptics
22. People we use to evaluate our own characteristics.
Reference Groups
Strategy
Social Penetration Model
Noise
23. Messages that convey valuing - E.g. 'you exist' 'you're important'
Face
Presenting Self
Paralanguage
Confirming Communication
24. Area that serves as an extension of our physical being.
Organization
Personal Space
Territory
Proxemics
25. First type of defense-arousing message; judges other person usually in a negative way
Standpoint Theory
Evaluation
Halo Effect
Regulators
26. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Presenting Self
Quantitive Interpersonal Communication
Communication Climate
Intimate Distance
27. Messages expressed by nonlinguistic means.
Interpretation
Second-order Realities
Nonverbal Communication
Impersonal Response
28. Stories we use to describe our personal worlds.
Benevolent Lie
Regulators
Narrative
Self-concept
29. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Neutrality
Cognitive Conservatism
Complaining
30. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Standpoint Theory
Disfluencies
Kinesics
Disagreeing Message
31. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Channel
Empathy
Attribution
Self- monitoring
32. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Haptics
Second-order Realities
Facework
Personal Space
33. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Disinhibition
Chronemics
Significant Other
34. Communication strategies people use to influence how others view them.
Identity Management
Spiral
Neutrality
Manipulators
35. Reciprocal pattern of climate patterns. Can be positive or negative.
Face
Spiral
Evaluation
Paralanguage
36. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Haptics
Computer-mediated Communication (CMC)
Feedback
Equality
37. Ability to construct a variety of different frameworks for viewing an issue.
Presenting Self
Perception Checking
Provisionalism
Cognitive Competence
38. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Controlling Communication
Narrative
Irrelevant Response
39. Tendency to seek information that conforms to an existing self-concept.
Oculesics
Channel
Cognitive Conservatism
Disfluencies
40. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Aggressiveness
Empathy
Selection
Self-Disclosure
41. Has two or more equally plausible meanings
Complaining
Nonverbal Communication
Communication Climate
Equivocal Language
42. Verbal or nonverbal; Indicates a response to the previous passage/message.
Cognitive Conservatism
Feedback
Perceived Self
Oculesics
43. Deliberate attempt to hide or misrepresent the truth.
Lie
Androgynous
Qualitative Interpersonal Communication
Punctuation
44. Personal invisible bubble; our own area. People's personal space vary.
Personal Distance
Social Comparison
Personal Space
Empathy
45. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Presenting Self
Tangential Response
Manipulators
Self- monitoring
46. Involve our attaching meaning to first-order things or situations.
Equality
Emblems
Second-order Realities
Communication Climate
47. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Punctuation
Richness (of communication media)
Sandwich Method
Social Distance
48. Degrees of self-dsclosure.
Social Comparison
Social Penetration Model
Haptics
Communication Climate
49. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Communication Climate
Evaluation
Incongruous Response
Organization
50. Plays a role in virtually every interpersonal act.
Personal Space
Interpretation
Organization
Paralanguage