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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A mirroring of the judgements of those around him or her.






2. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






3. Degrees of self-dsclosure.






4. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






5. Verbal or nonverbal; Indicates a response to the previous passage/message.






6. Two-person interacting






7. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






8. Physically observable qualities of a thing or situation.






9. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






10. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






11. Personal invisible bubble; our own area. People's personal space vary.






12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






13. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






14. Study of how people communicate through bodily movements.






15. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






16. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






17. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






18. Someone who is positive they're right.






19. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






20. Not being malicious; is seen as helpful






21. Fields of experience that help them make sense of others behavior.






22. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






23. Has two or more equally plausible meanings






24. Exaggerated beliefs associated with a categorizing system.






25. How a person's position in a society shapes their view of society in general and of specific individuals.






26. Communication strategies people use to influence how others view them.






27. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






28. Public image; the way we want to appear to others.






29. Both effective and appropriate; trying to balance the two when communicating.






30. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






31. Plays a role in virtually every interpersonal act.






32. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






33. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






34. Process by which communicators influence each other's perceptions through communication.






35. Occurs when one person begins to speak before the other is through making a point.






36. People we use to evaluate our own characteristics.






37. Making comments totally unrelated to what the other person was just saying.






38. Describes the abundance of nonverbal cues that add clarity to a verbal message.






39. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






40. Distinguishes the study of touching.






41. Definse-arousing messages in which speakers hide their ulterior motives.






42. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






43. Determination of causes and effects in a series of interactions.






44. Study of how the eyes can communicate.






45. Process of attaching meaning to behavior.






46. Anything that interferes with the transmission and reception of a message.






47. Tendency to seek information that conforms to an existing self-concept.






48. Attempt to depict all the factors that affect human interaction.






49. When communicators aren't prepared to argue but still want to register dissatisfaction.






50. Evaluating ourselves in terms of how we compare with others.







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