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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






2. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






3. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






4. People we use to evaluate our own characteristics.






5. A mirroring of the judgements of those around him or her.






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. Part of self-concept that involves evaluations of self-worth.






8. Expresses how you feel about the other person.






9. Two-person interacting






10. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






11. Person you believe yourself to be in moments of honest self-examination.






12. Public image; the way we want to appear to others.






13. Both effective and appropriate; trying to balance the two when communicating.






14. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






15. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






16. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






17. Image you want to present to the world






18. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






19. Fields of experience that help them make sense of others behavior.






20. Process of protecting our presenting self - our face






21. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






22. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






23. Deliberate attempt to hide or misrepresent the truth.






24. Stammering and the use of 'uh' - 'um' and 'er'






25. Communication strategies people use to influence how others view them.






26. Study of how communication is affected by the use - organization - and perception of space and distance.






27. Making comments totally unrelated to what the other person was just saying.






28. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






29. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






30. Describes the abundance of nonverbal cues that add clarity to a verbal message.






31. Ability to re-create another person's perspective - to experience the world from his/her point of view -






32. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






33. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






34. Provides a better way to check and to share your interpretations. Has three parts.






35. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






36. Definse-arousing messages in which speakers hide their ulterior motives.






37. Degrees of self-dsclosure.






38. Messages that we perceive as challenging the image we want to project






39. Any interaction between more than two people.






40. Messages that convey valuing - E.g. 'you exist' 'you're important'






41. Personal invisible bubble; our own area. People's personal space vary.






42. Has two or more equally plausible meanings






43. Masculine and feminine traits.






44. Arrange it in some meaningful way in order to make sense of the world.






45. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






46. A way to offer thoughts - feelings - and wants without judging the listener.






47. First step to perception; where data we will attend to.






48. Describes the study of how humans use and structure time.






49. Physically observable qualities of a thing or situation.






50. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed