Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Both effective and appropriate; trying to balance the two when communicating.






2. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






3. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






4. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






5. Person you believe yourself to be in moments of honest self-examination.






6. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






7. Attempt to depict all the factors that affect human interaction.






8. Fields of experience that help them make sense of others behavior.






9. Degrees of self-dsclosure.






10. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






11. Stammering and the use of 'uh' - 'um' and 'er'






12. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






13. First type of defense-arousing message; judges other person usually in a negative way






14. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






15. Has two or more equally plausible meanings






16. Expresses how you feel about the other person.






17. Physically observable qualities of a thing or situation.






18. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






19. Making comments totally unrelated to what the other person was just saying.






20. Involve our attaching meaning to first-order things or situations.






21. Definse-arousing messages in which speakers hide their ulterior motives.






22. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






23. Deliberate attempt to hide or misrepresent the truth.






24. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






25. Study of how communication is affected by the use - organization - and perception of space and distance.






26. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






27. Occurs when one person begins to speak before the other is through making a point.






28. Ability to re-create another person's perspective - to experience the world from his/her point of view -






29. Study of how the eyes can communicate.






30. Process of attaching meaning to behavior.






31. Messages expressed by nonlinguistic means.






32. Evaluating ourselves in terms of how we compare with others.






33. Process of protecting our presenting self - our face






34. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






35. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






36. How a person's position in a society shapes their view of society in general and of specific individuals.






37. Exaggerated beliefs associated with a categorizing system.






38. Reciprocal pattern of climate patterns. Can be positive or negative.






39. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






40. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






41. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






42. When we judge ourselves in the most generous terms possible.






43. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






44. Verbal or nonverbal; Indicates a response to the previous passage/message.






45. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






46. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






47. Public image; the way we want to appear to others.






48. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






49. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






50. A mirroring of the judgements of those around him or her.