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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal or nonverbal; Indicates a response to the previous passage/message.






2. Determination of causes and effects in a series of interactions.






3. Provides a better way to check and to share your interpretations. Has three parts.






4. When communicators aren't prepared to argue but still want to register dissatisfaction.






5. Person you believe yourself to be in moments of honest self-examination.






6. Social tone of a relationship; way people feel about each other as they carry out activities






7. A mirroring of the judgements of those around him or her.






8. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






9. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






10. Physically observable qualities of a thing or situation.






11. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






12. Attempt to depict all the factors that affect human interaction.






13. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






14. Study of how communication is affected by the use - organization - and perception of space and distance.






15. Masculine and feminine traits.






16. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






17. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






18. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






19. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






20. Not being malicious; is seen as helpful






21. Describes the study of how humans use and structure time.






22. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






23. Deliberate attempt to hide or misrepresent the truth.






24. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






25. Expresses how you feel about the other person.






26. Making comments totally unrelated to what the other person was just saying.






27. Fields of experience that help them make sense of others behavior.






28. First type of defense-arousing message; judges other person usually in a negative way






29. Has two or more equally plausible meanings






30. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






31. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






32. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






33. Reciprocal pattern of climate patterns. Can be positive or negative.






34. A way to offer thoughts - feelings - and wants without judging the listener.






35. Any interaction between more than two people.






36. Process by which communicators influence each other's perceptions through communication.






37. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






38. People we use to evaluate our own characteristics.






39. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






40. Public image; the way we want to appear to others.






41. Definse-arousing messages in which speakers hide their ulterior motives.






42. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






43. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






44. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






45. Study of how the eyes can communicate.






46. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






47. Anything that interferes with the transmission and reception of a message.






48. Contrasts with strategy. Being honest with others rather than manipulating them.






49. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






50. Arrange it in some meaningful way in order to make sense of the world.