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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






2. Fields of experience that help them make sense of others behavior.






3. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






4. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






5. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






6. Image you want to present to the world






7. Public image; the way we want to appear to others.






8. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






9. Attempt to depict all the factors that affect human interaction.






10. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






11. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






12. Describes the abundance of nonverbal cues that add clarity to a verbal message.






13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






14. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






15. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






17. Provides a better way to check and to share your interpretations. Has three parts.






18. Occurs when one person begins to speak before the other is through making a point.






19. Messages that convey valuing - E.g. 'you exist' 'you're important'






20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






21. Study of how people communicate through bodily movements.






22. Verbal or nonverbal; Indicates a response to the previous passage/message.






23. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






25. Stories we use to describe our personal worlds.






26. Determination of causes and effects in a series of interactions.






27. Personal invisible bubble; our own area. People's personal space vary.






28. Process of protecting our presenting self - our face






29. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






30. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






31. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






32. Study of how the eyes can communicate.






33. Stammering and the use of 'uh' - 'um' and 'er'






34. Two-person interacting






35. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






36. Study of how communication is affected by the use - organization - and perception of space and distance.






37. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






38. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






39. Both effective and appropriate; trying to balance the two when communicating.






40. Masculine and feminine traits.






41. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






42. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






43. First step to perception; where data we will attend to.






44. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






45. Has two or more equally plausible meanings






46. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






47. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






48. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






49. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






50. Ability to construct a variety of different frameworks for viewing an issue.