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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






2. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






3. When communicators aren't prepared to argue but still want to register dissatisfaction.






4. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






5. Not being malicious; is seen as helpful






6. Tendency to seek information that conforms to an existing self-concept.






7. Stammering and the use of 'uh' - 'um' and 'er'






8. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






9. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






10. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






11. Reciprocal pattern of climate patterns. Can be positive or negative.






12. Masculine and feminine traits.






13. Plays a role in virtually every interpersonal act.






14. Process of attaching meaning to behavior.






15. Person whose evaluations are especially influential.






16. How a person's position in a society shapes their view of society in general and of specific individuals.






17. Anything that interferes with the transmission and reception of a message.






18. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






19. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






20. Process by which communicators influence each other's perceptions through communication.






21. The relatively stable set of perceptions you hold of yourself.






22. Area that serves as an extension of our physical being.






23. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






24. Making comments totally unrelated to what the other person was just saying.






25. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






26. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






27. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






28. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






29. Messages that convey valuing - E.g. 'you exist' 'you're important'






30. Fields of experience that help them make sense of others behavior.






31. Has two or more equally plausible meanings






32. Distinguishes the study of touching.






33. Exaggerated beliefs associated with a categorizing system.






34. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






35. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






36. Communication strategies people use to influence how others view them.






37. Degrees of self-dsclosure.






38. People we use to evaluate our own characteristics.






39. Deliberate attempt to hide or misrepresent the truth.






40. Ability to construct a variety of different frameworks for viewing an issue.






41. Part of self-concept that involves evaluations of self-worth.






42. Image you want to present to the world






43. Occurs when one person begins to speak before the other is through making a point.






44. Describes the study of how humans use and structure time.






45. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






46. First step to perception; where data we will attend to.






47. When we judge ourselves in the most generous terms possible.






48. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






49. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






50. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift