SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Distinguishes the study of touching.
Haptics
Nonverbal Communication
Quantitive Interpersonal Communication
Tangential Response
2. Both effective and appropriate; trying to balance the two when communicating.
Quantitive Interpersonal Communication
Facework
Communication Competence
First-order Realities
3. Area that serves as an extension of our physical being.
Self-concept
Territory
Tangential Response
Punctuation
4. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Halo Effect
Certainty
Haptics
5. Definse-arousing messages in which speakers hide their ulterior motives.
Face
Second-order Realities
Strategy
Androgynous
6. Messages that we perceive as challenging the image we want to project
Ambiguous Response
Face-threatening Acts
Social Comparison
Spontaneity
7. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Impersonal Response
Confirming Communication
Intimate Distance
Channel
8. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Richness (of communication media)
Impervious Response
Second-order Realities
9. Process of attaching meaning to behavior.
Disconfirming Communication
Attribution
Impervious Response
Dyad
10. Person you believe yourself to be in moments of honest self-examination.
Narrative
Aggressiveness
Cognitive Competence
Perceived Self
11. Deliberate attempt to hide or misrepresent the truth.
Public Distance
Lie
Significant Other
First-order Realities
12. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Punctuation
Benevolent Lie
Disconfirming Communication
Social Comparison
13. Messages that convey valuing - E.g. 'you exist' 'you're important'
Empathy
Presenting Self
Quantitive Interpersonal Communication
Confirming Communication
14. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Complaining
Dyad
Public Distance
Interrupting Response
15. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Reflected Appraisal
Narrative
Computer-mediated Communication (CMC)
16. Attempt to depict all the factors that affect human interaction.
Argumentativeness
Equality
Tangential Response
Transaction Communication Model
17. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Neutrality
Face
Empathy
Impervious Response
18. Describes the abundance of nonverbal cues that add clarity to a verbal message.
First-order Realities
Richness (of communication media)
Empathy
Social Distance
19. Evaluating ourselves in terms of how we compare with others.
Impersonal Response
Social Comparison
Description
Confirming Communication
20. Not being malicious; is seen as helpful
Dyad
Benevolent Lie
Feedback
Self-concept
21. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Spiral
Selection
Self-Disclosure
22. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Equivocal Language
Identity Management
Social Distance
Empathy
23. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Qualitative Interpersonal Communication
Tangential Response
Transaction Communication Model
Aggressiveness
24. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Nonverbal Communication
Cognitive Competence
Emblems
25. Anything that interferes with the transmission and reception of a message.
Narrative
Provisionalism
Noise
Self-Disclosure
26. Masculine and feminine traits.
Noise
Neutrality
Androgynous
Aggressiveness
27. Personal invisible bubble; our own area. People's personal space vary.
Self-Disclosure
First-order Realities
Narrative
Personal Space
28. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Spontaneity
Self- monitoring
Perceived Self
29. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Emblems
Self-Disclosure
Paralanguage
Argumentativeness
30. Process by which communicators influence each other's perceptions through communication.
Social Distance
Intimate Distance
Standpoint Theory
Negotiation
31. Involve our attaching meaning to first-order things or situations.
Interrupting Response
Second-order Realities
Qualitative Interpersonal Communication
Feedback
32. Someone who is positive they're right.
Self-concept
Certainty
Spontaneity
Halo Effect
33. Image you want to present to the world
Sandwich Method
Face
Environment (Contexts)
Punctuation
34. Contrasts with strategy. Being honest with others rather than manipulating them.
Equality
Stereotyping
Proxemics
Spontaneity
35. The relatively stable set of perceptions you hold of yourself.
Spontaneity
Self-concept
Self-Disclosure
Disagreeing Message
36. Person whose evaluations are especially influential.
Cognitive Competence
Significant Other
Identity Management
Perception Checking
37. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Noise
Incongruous Response
Disfluencies
38. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Confirmation Bias
Richness (of communication media)
Interrupting Response
39. Study of how the eyes can communicate.
Strategy
Proxemics
Oculesics
Provisionalism
40. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Defensiveness
Environment (Contexts)
Provisionalism
Complaining
41. Two-person interacting
Dyad
Presenting Self
Paralanguage
Transaction Communication Model
42. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Social Distance
Reflected Appraisal
Impersonal Response
Standpoint Theory
43. A mirroring of the judgements of those around him or her.
Androgynous
Richness (of communication media)
Reflected Appraisal
Attribution
44. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Second-order Realities
Benevolent Lie
Empathy
Aggressiveness
45. Determination of causes and effects in a series of interactions.
Punctuation
Dyad
Argumentativeness
Stereotyping
46. Tendency to seek information that conforms to an existing self-concept.
Qualitative Interpersonal Communication
Noise
Cognitive Conservatism
Personal Distance
47. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Noise
Relational Dimension (of a message)
Intimate Distance
48. Part of self-concept that involves evaluations of self-worth.
Quantitive Interpersonal Communication
Spontaneity
Stereotyping
Self-esteem
49. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Communication Climate
Confirmation Bias
Interrupting Response
Selection
50. Any interaction between more than two people.
Quantitive Interpersonal Communication
Relational Dimension (of a message)
Superiority
Identity Management