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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

2. Definse-arousing messages in which speakers hide their ulterior motives.

3. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'

4. Social tone of a relationship; way people feel about each other as they carry out activities

5. Deliberate attempt to hide or misrepresent the truth.

6. Ability to construct a variety of different frameworks for viewing an issue.

7. Study of how people communicate through bodily movements.

8. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

9. Describes the abundance of nonverbal cues that add clarity to a verbal message.

10. Not being malicious; is seen as helpful

11. Arrange it in some meaningful way in order to make sense of the world.

12. Any interaction between more than two people.

13. Reciprocal pattern of climate patterns. Can be positive or negative.

14. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

15. First type of defense-arousing message; judges other person usually in a negative way

16. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.

17. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

18. Contrasts with strategy. Being honest with others rather than manipulating them.

19. Distinguishes the study of touching.

20. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

21. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no

22. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

23. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

24. Stories we use to describe our personal worlds.

25. Messages that convey valuing - E.g. 'you exist' 'you're important'

26. Anything that interferes with the transmission and reception of a message.

27. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

28. Area that serves as an extension of our physical being.

29. Two-person interacting

30. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.

31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

32. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

33. Degrees of self-dsclosure.

34. A mirroring of the judgements of those around him or her.

35. Expresses how you feel about the other person.

36. A way to offer thoughts - feelings - and wants without judging the listener.

37. Has two or more equally plausible meanings

38. Tendency to seek information that conforms to an existing self-concept.

39. Study of how communication is affected by the use - organization - and perception of space and distance.

40. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

41. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.

42. Messages expressed by nonlinguistic means.

43. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

44. Image you want to present to the world

45. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.

46. Determination of causes and effects in a series of interactions.

47. Verbal or nonverbal; Indicates a response to the previous passage/message.

48. Process of attaching meaning to behavior.

49. Involve our attaching meaning to first-order things or situations.

50. Stammering and the use of 'uh' - 'um' and 'er'