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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






2. Masculine and feminine traits.






3. Occurs when one person begins to speak before the other is through making a point.






4. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






5. Describes the abundance of nonverbal cues that add clarity to a verbal message.






6. First step to perception; where data we will attend to.






7. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






8. Ability to re-create another person's perspective - to experience the world from his/her point of view -






9. Part of self-concept that involves evaluations of self-worth.






10. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






11. Making comments totally unrelated to what the other person was just saying.






12. Communication strategies people use to influence how others view them.






13. Social tone of a relationship; way people feel about each other as they carry out activities






14. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






15. Ability to construct a variety of different frameworks for viewing an issue.






16. Image you want to present to the world






17. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






18. Stammering and the use of 'uh' - 'um' and 'er'






19. Determination of causes and effects in a series of interactions.






20. The relatively stable set of perceptions you hold of yourself.






21. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






22. Evaluating ourselves in terms of how we compare with others.






23. Anything that interferes with the transmission and reception of a message.






24. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






25. Involve our attaching meaning to first-order things or situations.






26. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






27. Describes the study of how humans use and structure time.






28. Personal invisible bubble; our own area. People's personal space vary.






29. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






30. Both effective and appropriate; trying to balance the two when communicating.






31. Someone who is positive they're right.






32. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






33. When we judge ourselves in the most generous terms possible.






34. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






35. Physically observable qualities of a thing or situation.






36. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






37. Expresses how you feel about the other person.






38. Study of how the eyes can communicate.






39. Contrasts with strategy. Being honest with others rather than manipulating them.






40. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






41. Definse-arousing messages in which speakers hide their ulterior motives.






42. Public image; the way we want to appear to others.






43. Arrange it in some meaningful way in order to make sense of the world.






44. A mirroring of the judgements of those around him or her.






45. Stories we use to describe our personal worlds.






46. When communicators aren't prepared to argue but still want to register dissatisfaction.






47. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






48. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






49. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






50. Messages expressed by nonlinguistic means.