SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Strategy
Argumentativeness
Haptics
Complaining
2. Person whose evaluations are especially influential.
Significant Other
Perceived Self
Aggressiveness
Confirming Communication
3. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Proxemics
Reflected Appraisal
Reference Groups
4. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Attribution
Dyad
Communication Competence
5. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Regulators
Nonverbal Communication
Significant Other
6. Study of how people communicate through bodily movements.
Spontaneity
Social Penetration Model
Kinesics
Content Dimension
7. Not being malicious; is seen as helpful
Stereotyping
Nonverbal Communication
Cognitive Conservatism
Benevolent Lie
8. Stories we use to describe our personal worlds.
First-order Realities
Social Penetration Model
Benevolent Lie
Narrative
9. Area that serves as an extension of our physical being.
Androgynous
Quantitive Interpersonal Communication
Territory
Perception Checking
10. First type of defense-arousing message; judges other person usually in a negative way
Territory
Emblems
Kinesics
Evaluation
11. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Chronemics
Emblems
Empathy
Dyad
12. Verbal or nonverbal; Indicates a response to the previous passage/message.
Argumentativeness
Feedback
Personal Space
Provisionalism
13. Person you believe yourself to be in moments of honest self-examination.
Intimate Distance
Paralanguage
Perceived Self
Face
14. Making comments totally unrelated to what the other person was just saying.
Evaluation
Irrelevant Response
Interpretation
Incongruous Response
15. Study of how the eyes can communicate.
Disinhibition
Communication Climate
Self-Disclosure
Oculesics
16. Provides a better way to check and to share your interpretations. Has three parts.
Feedback
Perceived Self
Complaining
Perception Checking
17. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Sandwich Method
Punctuation
Personal Space
Disagreeing Message
18. Masculine and feminine traits.
Androgynous
Richness (of communication media)
Emblems
Qualitative Interpersonal Communication
19. When we judge ourselves in the most generous terms possible.
Selection
Disfluencies
Problem Orientation
Self-serving Bias
20. Any interaction between more than two people.
Benevolent Lie
Selection
Quantitive Interpersonal Communication
Personal Distance
21. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Proxemics
Regulators
Cognitive Competence
Halo Effect
22. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Communication Competence
Selection
Relational Dimension (of a message)
Controlling Communication
23. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Sandwich Method
Irrelevant Response
Transaction Communication Model
Impersonal Response
24. Reciprocal pattern of climate patterns. Can be positive or negative.
Dyad
Spiral
Communication Competence
Perceived Self
25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Kinesics
Noise
Self- monitoring
Significant Other
26. Involve our attaching meaning to first-order things or situations.
Richness (of communication media)
Feedback
Provisionalism
Second-order Realities
27. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Disagreeing Message
Strategy
Richness (of communication media)
Public Distance
28. Fields of experience that help them make sense of others behavior.
Noise
Identity Management
Environment (Contexts)
Self- monitoring
29. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Environment (Contexts)
Ambiguous Response
Communication Competence
30. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Interrupting Response
Emblems
Impervious Response
Self- monitoring
31. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirmation Bias
First-order Realities
Relational Dimension (of a message)
Perception Checking
32. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Evaluation
Kinesics
Incongruous Response
Impersonal Response
33. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Relational Dimension (of a message)
Computer-mediated Communication (CMC)
Nonverbal Communication
34. Describes the study of how humans use and structure time.
Relational Dimension (of a message)
Identity Management
Impervious Response
Chronemics
35. Expresses how you feel about the other person.
Relational Dimension (of a message)
Proxemics
Oculesics
Environment (Contexts)
36. People we use to evaluate our own characteristics.
Communication Competence
Reference Groups
Public Distance
Presenting Self
37. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Incongruous Response
Nonverbal Communication
Kinesics
38. Two-person interacting
Dyad
Quantitive Interpersonal Communication
Computer-mediated Communication (CMC)
Empathy
39. Messages expressed by nonlinguistic means.
Nonverbal Communication
Description
Controlling Communication
Disfluencies
40. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Halo Effect
Personal Distance
Reflected Appraisal
Chronemics
41. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Aggressiveness
Organization
Territory
42. Physically observable qualities of a thing or situation.
Certainty
Sandwich Method
Public Distance
First-order Realities
43. Arrange it in some meaningful way in order to make sense of the world.
Confirmation Bias
Cognitive Conservatism
Self- monitoring
Organization
44. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Self-fulfilling Prophecy
Qualitative Interpersonal Communication
Identity Management
Self-Disclosure
45. The relatively stable set of perceptions you hold of yourself.
Paralanguage
Self-concept
Content Dimension
Self-serving Bias
46. Communication strategies people use to influence how others view them.
Identity Management
Cognitive Conservatism
Content Dimension
Spiral
47. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Disconfirming Communication
Emblems
Tangential Response
Interrupting Response
48. Definse-arousing messages in which speakers hide their ulterior motives.
Strategy
Confirming Communication
Presenting Self
Relational Dimension (of a message)
49. Deliberate attempt to hide or misrepresent the truth.
Androgynous
Qualitative Interpersonal Communication
Lie
Social Distance
50. Study of how communication is affected by the use - organization - and perception of space and distance.
Facework
Self-fulfilling Prophecy
Proxemics
Disconfirming Communication