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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Making comments totally unrelated to what the other person was just saying.






2. Degrees of self-dsclosure.






3. Communication strategies people use to influence how others view them.






4. When communicators aren't prepared to argue but still want to register dissatisfaction.






5. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






6. Tendency to seek information that conforms to an existing self-concept.






7. Process by which communicators influence each other's perceptions through communication.






8. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






9. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






10. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






11. Determination of causes and effects in a series of interactions.






12. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






13. Provides a better way to check and to share your interpretations. Has three parts.






14. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






15. Definse-arousing messages in which speakers hide their ulterior motives.






16. Messages expressed by nonlinguistic means.






17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






18. Has two or more equally plausible meanings






19. Involve our attaching meaning to first-order things or situations.






20. A mirroring of the judgements of those around him or her.






21. When we judge ourselves in the most generous terms possible.






22. First step to perception; where data we will attend to.






23. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






24. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






25. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






26. Physically observable qualities of a thing or situation.






27. Social tone of a relationship; way people feel about each other as they carry out activities






28. Part of self-concept that involves evaluations of self-worth.






29. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






30. Both effective and appropriate; trying to balance the two when communicating.






31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






32. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






33. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






34. Distinguishes the study of touching.






35. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






36. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






37. People we use to evaluate our own characteristics.






38. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






39. Not being malicious; is seen as helpful






40. Fields of experience that help them make sense of others behavior.






41. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






42. Anything that interferes with the transmission and reception of a message.






43. Personal invisible bubble; our own area. People's personal space vary.






44. Masculine and feminine traits.






45. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






46. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






47. Study of how people communicate through bodily movements.






48. Contrasts with strategy. Being honest with others rather than manipulating them.






49. Stammering and the use of 'uh' - 'um' and 'er'






50. A way to offer thoughts - feelings - and wants without judging the listener.