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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Androgynous
Equivocal Language
Self-Disclosure
2. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Identity Management
Presenting Self
Confirmation Bias
Equivocal Language
3. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Perceived Self
Punctuation
Reference Groups
Neutrality
4. Social tone of a relationship; way people feel about each other as they carry out activities
Impersonal Response
Selection
Channel
Communication Climate
5. A way to offer thoughts - feelings - and wants without judging the listener.
Reference Groups
Description
Irrelevant Response
Controlling Communication
6. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Evaluation
Benevolent Lie
Argumentativeness
Significant Other
7. The relatively stable set of perceptions you hold of yourself.
Spiral
Interpretation
Face-threatening Acts
Self-concept
8. Distinguishes the study of touching.
Feedback
Intimate Distance
Haptics
Personal Space
9. Public image; the way we want to appear to others.
Regulators
Transaction Communication Model
Equivocal Language
Presenting Self
10. First step to perception; where data we will attend to.
Paralanguage
Emblems
Selection
Richness (of communication media)
11. Study of how communication is affected by the use - organization - and perception of space and distance.
Second-order Realities
Relational Dimension (of a message)
Narrative
Proxemics
12. When we judge ourselves in the most generous terms possible.
Controlling Communication
Argumentativeness
Self-serving Bias
Disfluencies
13. Plays a role in virtually every interpersonal act.
Ambiguous Response
Equivocal Language
Face
Interpretation
14. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Confirming Communication
Facework
Content Dimension
Paralanguage
15. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Presenting Self
Impersonal Response
Personal Space
Benevolent Lie
16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Perceived Self
Argumentativeness
Reflected Appraisal
17. Messages that we perceive as challenging the image we want to project
Perception Checking
Reflected Appraisal
Face-threatening Acts
Oculesics
18. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Personal Space
Communication Competence
Controlling Communication
Second-order Realities
19. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Haptics
Perceived Self
Noise
Self- monitoring
20. Tendency to seek information that conforms to an existing self-concept.
Intimate Distance
Self-fulfilling Prophecy
Cognitive Conservatism
Communication Climate
21. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Second-order Realities
Punctuation
Equivocal Language
22. Determination of causes and effects in a series of interactions.
Punctuation
Self-concept
Defensiveness
Benevolent Lie
23. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Equivocal Language
Social Distance
Manipulators
Cognitive Competence
24. Degrees of self-dsclosure.
Social Penetration Model
Communication Competence
Territory
Confirming Communication
25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Punctuation
Sandwich Method
Richness (of communication media)
Personal Distance
26. People we use to evaluate our own characteristics.
Kinesics
Perception Checking
First-order Realities
Reference Groups
27. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Disagreeing Message
Sandwich Method
Self-fulfilling Prophecy
Interpretation
28. Someone who is positive they're right.
Self- monitoring
Interpretation
Certainty
Stereotyping
29. Messages expressed by nonlinguistic means.
Nonverbal Communication
Spiral
Relational Dimension (of a message)
Description
30. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Argumentativeness
Face-threatening Acts
Certainty
Superiority
31. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Regulators
Negotiation
Empathy
Argumentativeness
32. Physically observable qualities of a thing or situation.
Tangential Response
Regulators
First-order Realities
Stereotyping
33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Intimate Distance
Disconfirming Communication
Interrupting Response
Public Distance
34. Arrange it in some meaningful way in order to make sense of the world.
Facework
Organization
Social Comparison
Communication Competence
35. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Oculesics
Description
Proxemics
36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Paralanguage
Emblems
Disconfirming Communication
Intimate Distance
37. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Territory
Transaction Communication Model
Proxemics
38. Area that serves as an extension of our physical being.
Significant Other
Facework
Territory
Communication Competence
39. Person whose evaluations are especially influential.
Controlling Communication
Significant Other
Strategy
Identity Management
40. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Self-serving Bias
Noise
Aggressiveness
41. Masculine and feminine traits.
Nonverbal Communication
Androgynous
Transaction Communication Model
Face-threatening Acts
42. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Social Distance
Feedback
Disconfirming Communication
Public Distance
43. Expresses how you feel about the other person.
Confirmation Bias
Richness (of communication media)
Social Penetration Model
Relational Dimension (of a message)
44. Personal invisible bubble; our own area. People's personal space vary.
Controlling Communication
Organization
Significant Other
Personal Space
45. When communicators aren't prepared to argue but still want to register dissatisfaction.
Kinesics
Perceived Self
Certainty
Complaining
46. Process of protecting our presenting self - our face
Complaining
Facework
Chronemics
Defensiveness
47. Reciprocal pattern of climate patterns. Can be positive or negative.
Self-esteem
Quantitive Interpersonal Communication
First-order Realities
Spiral
48. Both effective and appropriate; trying to balance the two when communicating.
Computer-mediated Communication (CMC)
Communication Competence
Cognitive Conservatism
Reflected Appraisal
49. Messages that convey valuing - E.g. 'you exist' 'you're important'
Self-concept
Impersonal Response
Confirming Communication
Equivocal Language
50. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Self- monitoring
Presenting Self
Benevolent Lie
Communication Competence