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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Personal invisible bubble; our own area. People's personal space vary.
Personal Space
Impersonal Response
Selection
Face
2. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Self-fulfilling Prophecy
Reference Groups
Cognitive Conservatism
3. Arrange it in some meaningful way in order to make sense of the world.
Manipulators
Significant Other
Organization
Social Penetration Model
4. Attempt to depict all the factors that affect human interaction.
Qualitative Interpersonal Communication
Oculesics
Neutrality
Transaction Communication Model
5. Any interaction between more than two people.
Facework
Emblems
Quantitive Interpersonal Communication
Lie
6. Messages that we perceive as challenging the image we want to project
Feedback
Face-threatening Acts
Confirming Communication
Organization
7. Exaggerated beliefs associated with a categorizing system.
Standpoint Theory
Stereotyping
Superiority
Complaining
8. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Computer-mediated Communication (CMC)
Halo Effect
Narrative
Paralanguage
9. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Presenting Self
Relational Dimension (of a message)
Description
Self-fulfilling Prophecy
10. Two-person interacting
Transaction Communication Model
Dyad
Oculesics
Reflected Appraisal
11. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Personal Distance
Impervious Response
Facework
Proxemics
12. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Self-concept
Noise
Communication Competence
13. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Face
Face-threatening Acts
Halo Effect
Second-order Realities
14. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Spiral
Emblems
Facework
Reference Groups
15. Reciprocal pattern of climate patterns. Can be positive or negative.
Dyad
Neutrality
Perception Checking
Spiral
16. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Presenting Self
Face-threatening Acts
Problem Orientation
17. Contrasts with strategy. Being honest with others rather than manipulating them.
Qualitative Interpersonal Communication
Spiral
Defensiveness
Spontaneity
18. How a person's position in a society shapes their view of society in general and of specific individuals.
Manipulators
Sandwich Method
Standpoint Theory
Haptics
19. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Benevolent Lie
Computer-mediated Communication (CMC)
Tangential Response
Defensiveness
20. Part of self-concept that involves evaluations of self-worth.
Evaluation
Intimate Distance
Self-esteem
Communication Climate
21. Process by which communicators influence each other's perceptions through communication.
Environment (Contexts)
Oculesics
Irrelevant Response
Negotiation
22. Involve our attaching meaning to first-order things or situations.
Haptics
Proxemics
Second-order Realities
Social Comparison
23. Deliberate attempt to hide or misrepresent the truth.
Lie
Haptics
Transaction Communication Model
Presenting Self
24. When we judge ourselves in the most generous terms possible.
Evaluation
Oculesics
Self-serving Bias
Reflected Appraisal
25. Determination of causes and effects in a series of interactions.
Relational Dimension (of a message)
Richness (of communication media)
Punctuation
Impersonal Response
26. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Neutrality
Social Penetration Model
Haptics
27. Study of how people communicate through bodily movements.
Presenting Self
Confirmation Bias
Kinesics
Communication Climate
28. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Stereotyping
Self-Disclosure
Incongruous Response
Negotiation
29. Evaluating ourselves in terms of how we compare with others.
Perceived Self
Social Comparison
Public Distance
Provisionalism
30. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Equality
Standpoint Theory
Chronemics
Computer-mediated Communication (CMC)
31. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Reflected Appraisal
Significant Other
Cognitive Competence
Presenting Self
32. Degrees of self-dsclosure.
Interrupting Response
Environment (Contexts)
Impervious Response
Social Penetration Model
33. Provides a better way to check and to share your interpretations. Has three parts.
Reference Groups
Perception Checking
Face
Self-concept
34. First step to perception; where data we will attend to.
Personal Distance
Selection
Haptics
Dyad
35. Describes the study of how humans use and structure time.
Certainty
Disagreeing Message
Reference Groups
Chronemics
36. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Chronemics
Argumentativeness
Irrelevant Response
Self- monitoring
37. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Proxemics
Sandwich Method
Communication Competence
38. Person you believe yourself to be in moments of honest self-examination.
Spontaneity
Noise
Spiral
Perceived Self
39. Process of attaching meaning to behavior.
Chronemics
Attribution
Oculesics
Territory
40. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Social Comparison
Self-Disclosure
Cognitive Competence
Second-order Realities
41. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Second-order Realities
Intimate Distance
Self-esteem
42. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Disfluencies
Interpretation
Problem Orientation
Impervious Response
43. Fields of experience that help them make sense of others behavior.
Emblems
Presenting Self
Environment (Contexts)
Impersonal Response
44. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Significant Other
Provisionalism
Communication Competence
Manipulators
45. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Irrelevant Response
Kinesics
Interrupting Response
46. Anything that interferes with the transmission and reception of a message.
Noise
Tangential Response
Self-fulfilling Prophecy
Intimate Distance
47. Distinguishes the study of touching.
Provisionalism
Haptics
Content Dimension
Confirmation Bias
48. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Empathy
Personal Space
Irrelevant Response
49. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Sandwich Method
Tangential Response
Self- monitoring
Superiority
50. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Intimate Distance
Perceived Self
Public Distance
Negotiation