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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.

2. Reciprocal pattern of climate patterns. Can be positive or negative.

3. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.

4. Any interaction between more than two people.

5. When communicators aren't prepared to argue but still want to register dissatisfaction.

6. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no

7. Study of how people communicate through bodily movements.

8. Deliberate attempt to hide or misrepresent the truth.

9. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

10. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

11. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

12. Process of attaching meaning to behavior.

13. First type of defense-arousing message; judges other person usually in a negative way

14. Messages expressed by nonlinguistic means.

15. People we use to evaluate our own characteristics.

16. Evaluating ourselves in terms of how we compare with others.

17. Anything that interferes with the transmission and reception of a message.

18. When we judge ourselves in the most generous terms possible.

19. First step to perception; where data we will attend to.

20. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

21. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.

22. Tendency to seek information that conforms to an existing self-concept.

23. Ability to re-create another person's perspective - to experience the world from his/her point of view -

24. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.

26. Image you want to present to the world

27. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

28. Person you believe yourself to be in moments of honest self-examination.

29. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.

30. Masculine and feminine traits.

31. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

32. Process of protecting our presenting self - our face

33. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

34. Provides a better way to check and to share your interpretations. Has three parts.

35. Social tone of a relationship; way people feel about each other as they carry out activities

36. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call

37. Two-person interacting

38. Messages that we perceive as challenging the image we want to project

39. Contrasts with strategy. Being honest with others rather than manipulating them.

40. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

41. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

42. Physically observable qualities of a thing or situation.

43. Person whose evaluations are especially influential.

44. Making comments totally unrelated to what the other person was just saying.

45. The relatively stable set of perceptions you hold of yourself.

46. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

47. Has two or more equally plausible meanings

48. Plays a role in virtually every interpersonal act.

49. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.

50. Occurs when one person begins to speak before the other is through making a point.