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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Making comments totally unrelated to what the other person was just saying.
Evaluation
Transaction Communication Model
Attribution
Irrelevant Response
2. Determination of causes and effects in a series of interactions.
Benevolent Lie
Punctuation
Dyad
Regulators
3. Arrange it in some meaningful way in order to make sense of the world.
Self-fulfilling Prophecy
Defensiveness
Organization
Transaction Communication Model
4. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Superiority
Territory
Halo Effect
Empathy
5. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Perceived Self
Problem Orientation
Spontaneity
6. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Feedback
Nonverbal Communication
Impervious Response
Self-fulfilling Prophecy
7. Degrees of self-dsclosure.
Social Penetration Model
Cognitive Competence
Certainty
Irrelevant Response
8. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Benevolent Lie
Qualitative Interpersonal Communication
Controlling Communication
Aggressiveness
9. The relatively stable set of perceptions you hold of yourself.
Perception Checking
Chronemics
Qualitative Interpersonal Communication
Self-concept
10. Distinguishes the study of touching.
Haptics
Interrupting Response
Transaction Communication Model
Organization
11. Has two or more equally plausible meanings
Equivocal Language
Neutrality
Communication Climate
Manipulators
12. Study of how communication is affected by the use - organization - and perception of space and distance.
Description
Proxemics
Self- monitoring
Spiral
13. Evaluating ourselves in terms of how we compare with others.
Stereotyping
Cognitive Conservatism
Social Comparison
Personal Distance
14. Image you want to present to the world
Content Dimension
Disfluencies
Face
Confirming Communication
15. Study of how the eyes can communicate.
Oculesics
Qualitative Interpersonal Communication
Environment (Contexts)
Strategy
16. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Disagreeing Message
Provisionalism
Public Distance
Nonverbal Communication
17. Person you believe yourself to be in moments of honest self-examination.
Social Distance
Perception Checking
Impervious Response
Perceived Self
18. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Stereotyping
Noise
Confirmation Bias
Social Distance
19. Exaggerated beliefs associated with a categorizing system.
Computer-mediated Communication (CMC)
Stereotyping
Public Distance
Territory
20. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Disfluencies
Defensiveness
Tangential Response
21. Part of self-concept that involves evaluations of self-worth.
Description
Irrelevant Response
Reference Groups
Self-esteem
22. Area that serves as an extension of our physical being.
Narrative
Territory
Social Comparison
Disinhibition
23. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Perception Checking
Face
Social Comparison
Confirmation Bias
24. Physically observable qualities of a thing or situation.
Dyad
Richness (of communication media)
Territory
First-order Realities
25. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Provisionalism
Certainty
Face-threatening Acts
Equality
26. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Disconfirming Communication
Personal Distance
Presenting Self
Strategy
27. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Personal Distance
Presenting Self
Disconfirming Communication
Narrative
28. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Confirming Communication
Channel
Argumentativeness
Presenting Self
29. Messages that we perceive as challenging the image we want to project
Complaining
Public Distance
Argumentativeness
Face-threatening Acts
30. A mirroring of the judgements of those around him or her.
Presenting Self
Territory
Problem Orientation
Reflected Appraisal
31. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Attribution
Dyad
Manipulators
32. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Relational Dimension (of a message)
Personal Distance
Self-fulfilling Prophecy
33. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Argumentativeness
Manipulators
Personal Distance
34. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Presenting Self
Paralanguage
Empathy
Personal Distance
35. Messages expressed by nonlinguistic means.
Nonverbal Communication
Empathy
Standpoint Theory
Aggressiveness
36. Reciprocal pattern of climate patterns. Can be positive or negative.
Communication Competence
Spiral
Relational Dimension (of a message)
Paralanguage
37. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Disinhibition
Relational Dimension (of a message)
Attribution
Channel
38. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Aggressiveness
Personal Distance
Kinesics
39. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Certainty
Neutrality
Social Distance
Perceived Self
40. Attempt to depict all the factors that affect human interaction.
Channel
Face-threatening Acts
Kinesics
Transaction Communication Model
41. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Narrative
First-order Realities
Halo Effect
Personal Distance
42. Expresses how you feel about the other person.
Channel
Relational Dimension (of a message)
Self-fulfilling Prophecy
Impervious Response
43. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Stereotyping
Chronemics
Reflected Appraisal
44. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Ambiguous Response
Cognitive Conservatism
Presenting Self
Computer-mediated Communication (CMC)
45. Masculine and feminine traits.
Defensiveness
Personal Space
Ambiguous Response
Androgynous
46. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Attribution
Perceived Self
Content Dimension
Emblems
47. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Environment (Contexts)
Provisionalism
Haptics
Transaction Communication Model
48. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Impervious Response
Facework
Negotiation
49. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Equality
Attribution
Communication Competence
50. When we judge ourselves in the most generous terms possible.
Sandwich Method
Presenting Self
Problem Orientation
Self-serving Bias