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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Definse-arousing messages in which speakers hide their ulterior motives.






2. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






3. Anything that interferes with the transmission and reception of a message.






4. Ability to construct a variety of different frameworks for viewing an issue.






5. Study of how communication is affected by the use - organization - and perception of space and distance.






6. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






7. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






8. The relatively stable set of perceptions you hold of yourself.






9. Describes the study of how humans use and structure time.






10. Messages expressed by nonlinguistic means.






11. A mirroring of the judgements of those around him or her.






12. Expresses how you feel about the other person.






13. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






14. Ability to re-create another person's perspective - to experience the world from his/her point of view -






15. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






16. How a person's position in a society shapes their view of society in general and of specific individuals.






17. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






18. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






19. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






21. Someone who is positive they're right.






22. Evaluating ourselves in terms of how we compare with others.






23. First type of defense-arousing message; judges other person usually in a negative way






24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






25. Describes the abundance of nonverbal cues that add clarity to a verbal message.






26. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






27. Image you want to present to the world






28. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






29. Distinguishes the study of touching.






30. Involve our attaching meaning to first-order things or situations.






31. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






32. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






33. Degrees of self-dsclosure.






34. Has two or more equally plausible meanings






35. Communication strategies people use to influence how others view them.






36. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






37. Verbal or nonverbal; Indicates a response to the previous passage/message.






38. Messages that we perceive as challenging the image we want to project






39. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






40. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






41. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






42. Exaggerated beliefs associated with a categorizing system.






43. Person whose evaluations are especially influential.






44. Both effective and appropriate; trying to balance the two when communicating.






45. Messages that convey valuing - E.g. 'you exist' 'you're important'






46. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






47. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






48. Not being malicious; is seen as helpful






49. Stammering and the use of 'uh' - 'um' and 'er'






50. Determination of causes and effects in a series of interactions.