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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. People we use to evaluate our own characteristics.
Superiority
Personal Distance
Selection
Reference Groups
2. Tendency to seek information that conforms to an existing self-concept.
Personal Space
Cognitive Conservatism
Halo Effect
Territory
3. Fields of experience that help them make sense of others behavior.
Stereotyping
Reference Groups
Environment (Contexts)
Strategy
4. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Personal Space
Controlling Communication
Paralanguage
Disfluencies
5. Arrange it in some meaningful way in order to make sense of the world.
Noise
Organization
Face
Manipulators
6. How a person's position in a society shapes their view of society in general and of specific individuals.
Personal Space
Standpoint Theory
Channel
Computer-mediated Communication (CMC)
7. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Ambiguous Response
Strategy
Disconfirming Communication
Disfluencies
8. When we judge ourselves in the most generous terms possible.
Stereotyping
Emblems
Impersonal Response
Self-serving Bias
9. Study of how communication is affected by the use - organization - and perception of space and distance.
Equality
Reference Groups
Irrelevant Response
Proxemics
10. Study of how the eyes can communicate.
Oculesics
Quantitive Interpersonal Communication
Confirming Communication
Disinhibition
11. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Content Dimension
Haptics
Noise
12. Any interaction between more than two people.
Intimate Distance
Incongruous Response
Attribution
Quantitive Interpersonal Communication
13. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Self-Disclosure
Impervious Response
Environment (Contexts)
14. Both effective and appropriate; trying to balance the two when communicating.
Environment (Contexts)
Selection
Spiral
Communication Competence
15. Physically observable qualities of a thing or situation.
First-order Realities
Disconfirming Communication
Kinesics
Confirmation Bias
16. Making comments totally unrelated to what the other person was just saying.
Social Distance
Impervious Response
Irrelevant Response
Social Comparison
17. A mirroring of the judgements of those around him or her.
Empathy
Aggressiveness
Identity Management
Reflected Appraisal
18. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Reference Groups
Self-Disclosure
Ambiguous Response
Punctuation
19. The relatively stable set of perceptions you hold of yourself.
Self-concept
Equivocal Language
Self- monitoring
Defensiveness
20. Provides a better way to check and to share your interpretations. Has three parts.
Spontaneity
Controlling Communication
Perception Checking
Relational Dimension (of a message)
21. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Noise
Regulators
Equivocal Language
Disconfirming Communication
22. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Transaction Communication Model
Presenting Self
Organization
Significant Other
23. Expresses how you feel about the other person.
Dyad
Personal Distance
Relational Dimension (of a message)
Provisionalism
24. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Face-threatening Acts
Disfluencies
Tangential Response
Empathy
25. Process by which communicators influence each other's perceptions through communication.
Dyad
Sandwich Method
Superiority
Negotiation
26. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Reflected Appraisal
Self-Disclosure
Spontaneity
Disagreeing Message
27. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Narrative
Intimate Distance
Computer-mediated Communication (CMC)
Complaining
28. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Content Dimension
Disinhibition
Confirmation Bias
Face
29. Messages that convey valuing - E.g. 'you exist' 'you're important'
Richness (of communication media)
Significant Other
Confirming Communication
Personal Space
30. Reciprocal pattern of climate patterns. Can be positive or negative.
Aggressiveness
Cognitive Conservatism
Spiral
Lie
31. Distinguishes the study of touching.
Self-fulfilling Prophecy
Computer-mediated Communication (CMC)
Richness (of communication media)
Haptics
32. Process of protecting our presenting self - our face
Argumentativeness
Punctuation
Stereotyping
Defensiveness
33. Someone who is positive they're right.
Self-serving Bias
Stereotyping
Certainty
Reflected Appraisal
34. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Second-order Realities
Channel
Complaining
35. Stammering and the use of 'uh' - 'um' and 'er'
Standpoint Theory
Disfluencies
Significant Other
Argumentativeness
36. When communicators aren't prepared to argue but still want to register dissatisfaction.
Noise
Presenting Self
Complaining
Proxemics
37. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Halo Effect
Proxemics
Description
Self- monitoring
38. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Reference Groups
Content Dimension
Selection
39. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Disinhibition
Self-esteem
Superiority
Social Comparison
40. Describes the study of how humans use and structure time.
Presenting Self
Territory
Confirming Communication
Chronemics
41. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Reference Groups
Empathy
Second-order Realities
Selection
42. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Richness (of communication media)
Facework
Disinhibition
Impervious Response
43. Communication strategies people use to influence how others view them.
Perception Checking
Identity Management
Feedback
Self-Disclosure
44. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Problem Orientation
Irrelevant Response
Noise
45. Part of self-concept that involves evaluations of self-worth.
Empathy
Presenting Self
Punctuation
Self-esteem
46. Deliberate attempt to hide or misrepresent the truth.
Qualitative Interpersonal Communication
Strategy
Self-concept
Lie
47. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
First-order Realities
Interpretation
Equality
Confirming Communication
48. Attempt to depict all the factors that affect human interaction.
Controlling Communication
Relational Dimension (of a message)
Punctuation
Transaction Communication Model
49. Ability to construct a variety of different frameworks for viewing an issue.
Environment (Contexts)
Face-threatening Acts
Cognitive Competence
Communication Competence
50. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Self-serving Bias
Argumentativeness
Confirmation Bias
Facework