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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






2. Public image; the way we want to appear to others.






3. Study of how people communicate through bodily movements.






4. Someone who is positive they're right.






5. Personal invisible bubble; our own area. People's personal space vary.






6. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






7. Involve our attaching meaning to first-order things or situations.






8. Occurs when one person begins to speak before the other is through making a point.






9. Anything that interferes with the transmission and reception of a message.






10. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






11. The relatively stable set of perceptions you hold of yourself.






12. Distinguishes the study of touching.






13. How a person's position in a society shapes their view of society in general and of specific individuals.






14. Contrasts with strategy. Being honest with others rather than manipulating them.






15. Definse-arousing messages in which speakers hide their ulterior motives.






16. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






17. Communication strategies people use to influence how others view them.






18. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






19. Degrees of self-dsclosure.






20. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






21. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






22. Ability to construct a variety of different frameworks for viewing an issue.






23. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






24. Physically observable qualities of a thing or situation.






25. Two-person interacting






26. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






27. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






28. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






29. Determination of causes and effects in a series of interactions.






30. Plays a role in virtually every interpersonal act.






31. When we judge ourselves in the most generous terms possible.






32. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






33. A way to offer thoughts - feelings - and wants without judging the listener.






34. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






35. Has two or more equally plausible meanings






36. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






37. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






38. Arrange it in some meaningful way in order to make sense of the world.






39. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






40. People we use to evaluate our own characteristics.






41. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






42. Describes the study of how humans use and structure time.






43. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






44. First type of defense-arousing message; judges other person usually in a negative way






45. Stammering and the use of 'uh' - 'um' and 'er'






46. Deliberate attempt to hide or misrepresent the truth.






47. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






48. Provides a better way to check and to share your interpretations. Has three parts.






49. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






50. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.