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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When we judge ourselves in the most generous terms possible.






2. Ability to re-create another person's perspective - to experience the world from his/her point of view -






3. Tendency to seek information that conforms to an existing self-concept.






4. A mirroring of the judgements of those around him or her.






5. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






6. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






7. Involve our attaching meaning to first-order things or situations.






8. The relatively stable set of perceptions you hold of yourself.






9. Part of self-concept that involves evaluations of self-worth.






10. Definse-arousing messages in which speakers hide their ulterior motives.






11. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






12. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






13. Two-person interacting






14. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






15. Public image; the way we want to appear to others.






16. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






17. Physically observable qualities of a thing or situation.






18. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






19. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






20. A way to offer thoughts - feelings - and wants without judging the listener.






21. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






22. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






23. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






24. Making comments totally unrelated to what the other person was just saying.






25. Stories we use to describe our personal worlds.






26. Person whose evaluations are especially influential.






27. Study of how communication is affected by the use - organization - and perception of space and distance.






28. Occurs when one person begins to speak before the other is through making a point.






29. Process of protecting our presenting self - our face






30. Not being malicious; is seen as helpful






31. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






32. Degrees of self-dsclosure.






33. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






34. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






35. Process of attaching meaning to behavior.






36. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






37. Contrasts with strategy. Being honest with others rather than manipulating them.






38. Masculine and feminine traits.






39. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






40. First type of defense-arousing message; judges other person usually in a negative way






41. Evaluating ourselves in terms of how we compare with others.






42. Determination of causes and effects in a series of interactions.






43. Study of how people communicate through bodily movements.






44. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






45. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






46. Attempt to depict all the factors that affect human interaction.






47. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






48. Someone who is positive they're right.






49. Both effective and appropriate; trying to balance the two when communicating.






50. Verbal or nonverbal; Indicates a response to the previous passage/message.