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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Identity Management
Personal Space
Irrelevant Response
2. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Disconfirming Communication
Paralanguage
Description
Disagreeing Message
3. A way to offer thoughts - feelings - and wants without judging the listener.
Equality
Description
Personal Space
Spontaneity
4. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Perception Checking
Manipulators
Transaction Communication Model
Aggressiveness
5. Expresses how you feel about the other person.
Cognitive Competence
Self-Disclosure
Relational Dimension (of a message)
Transaction Communication Model
6. Person whose evaluations are especially influential.
Reflected Appraisal
Second-order Realities
Narrative
Significant Other
7. Occurs when one person begins to speak before the other is through making a point.
Narrative
Equality
Interrupting Response
Organization
8. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Selection
Disfluencies
First-order Realities
9. Process by which communicators influence each other's perceptions through communication.
Aggressiveness
Negotiation
Face
Social Distance
10. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Selection
Androgynous
Oculesics
Intimate Distance
11. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Personal Distance
Self-fulfilling Prophecy
Self- monitoring
Facework
12. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Standpoint Theory
Personal Distance
Public Distance
Sandwich Method
13. Process of attaching meaning to behavior.
Equivocal Language
Haptics
Attribution
Sandwich Method
14. Study of how communication is affected by the use - organization - and perception of space and distance.
Proxemics
Interpretation
Equality
Face-threatening Acts
15. Arrange it in some meaningful way in order to make sense of the world.
Organization
Spontaneity
Provisionalism
Nonverbal Communication
16. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Problem Orientation
Superiority
Empathy
Personal Distance
17. Social tone of a relationship; way people feel about each other as they carry out activities
Androgynous
Empathy
Communication Climate
Richness (of communication media)
18. Plays a role in virtually every interpersonal act.
Self-Disclosure
Spontaneity
Interpretation
Attribution
19. Has two or more equally plausible meanings
Superiority
Irrelevant Response
Richness (of communication media)
Equivocal Language
20. When communicators aren't prepared to argue but still want to register dissatisfaction.
Complaining
Identity Management
Equality
Incongruous Response
21. Distinguishes the study of touching.
Haptics
Qualitative Interpersonal Communication
Spiral
Negotiation
22. Messages that we perceive as challenging the image we want to project
Self-esteem
Selection
Face-threatening Acts
Interrupting Response
23. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Provisionalism
Self-serving Bias
Incongruous Response
Equality
24. Describes the study of how humans use and structure time.
Chronemics
Equality
Richness (of communication media)
Strategy
25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Face-threatening Acts
Punctuation
Self- monitoring
Standpoint Theory
26. Messages expressed by nonlinguistic means.
Emblems
Personal Distance
Nonverbal Communication
Attribution
27. Determination of causes and effects in a series of interactions.
Lie
Punctuation
Personal Distance
Paralanguage
28. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Relational Dimension (of a message)
Territory
Environment (Contexts)
Disinhibition
29. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Disconfirming Communication
Facework
Disagreeing Message
Controlling Communication
30. How a person's position in a society shapes their view of society in general and of specific individuals.
Lie
Standpoint Theory
Cognitive Competence
Noise
31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Self-fulfilling Prophecy
Paralanguage
Problem Orientation
Complaining
32. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Channel
Tangential Response
Face-threatening Acts
Sandwich Method
33. Two-person interacting
Dyad
Lie
Face-threatening Acts
Communication Competence
34. Stammering and the use of 'uh' - 'um' and 'er'
Social Comparison
Disfluencies
Disagreeing Message
Perceived Self
35. Involve our attaching meaning to first-order things or situations.
First-order Realities
Second-order Realities
Quantitive Interpersonal Communication
Evaluation
36. Not being malicious; is seen as helpful
Communication Competence
Empathy
Certainty
Benevolent Lie
37. Process of protecting our presenting self - our face
Computer-mediated Communication (CMC)
Tangential Response
Defensiveness
Halo Effect
38. Person you believe yourself to be in moments of honest self-examination.
Second-order Realities
Evaluation
Certainty
Perceived Self
39. Making comments totally unrelated to what the other person was just saying.
Incongruous Response
Irrelevant Response
Interrupting Response
Self-fulfilling Prophecy
40. Study of how the eyes can communicate.
Public Distance
Oculesics
Disconfirming Communication
Impervious Response
41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Equivocal Language
Disfluencies
Ambiguous Response
Impersonal Response
42. The relatively stable set of perceptions you hold of yourself.
Self-concept
Cognitive Conservatism
Neutrality
Superiority
43. Degrees of self-dsclosure.
Incongruous Response
Confirmation Bias
Social Penetration Model
Social Distance
44. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Reflected Appraisal
Controlling Communication
Self-fulfilling Prophecy
Channel
45. First step to perception; where data we will attend to.
First-order Realities
Public Distance
Selection
Negotiation
46. Both effective and appropriate; trying to balance the two when communicating.
Intimate Distance
Communication Competence
Evaluation
Relational Dimension (of a message)
47. Image you want to present to the world
Interrupting Response
Chronemics
Communication Climate
Face
48. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Chronemics
Communication Competence
Identity Management
Regulators
49. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Provisionalism
Kinesics
Territory
Presenting Self
50. Any interaction between more than two people.
Provisionalism
Disfluencies
Quantitive Interpersonal Communication
Problem Orientation