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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






2. Masculine and feminine traits.






3. Arrange it in some meaningful way in order to make sense of the world.






4. Part of self-concept that involves evaluations of self-worth.






5. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






6. Not being malicious; is seen as helpful






7. Plays a role in virtually every interpersonal act.






8. Personal invisible bubble; our own area. People's personal space vary.






9. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






10. Describes the abundance of nonverbal cues that add clarity to a verbal message.






11. Someone who is positive they're right.






12. Deliberate attempt to hide or misrepresent the truth.






13. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






14. Exaggerated beliefs associated with a categorizing system.






15. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






17. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






18. A way to offer thoughts - feelings - and wants without judging the listener.






19. Tendency to seek information that conforms to an existing self-concept.






20. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






21. Communication strategies people use to influence how others view them.






22. Image you want to present to the world






23. Stammering and the use of 'uh' - 'um' and 'er'






24. Messages expressed by nonlinguistic means.






25. Stories we use to describe our personal worlds.






26. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






27. Ability to re-create another person's perspective - to experience the world from his/her point of view -






28. Ability to construct a variety of different frameworks for viewing an issue.






29. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






30. Process of protecting our presenting self - our face






31. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






32. Messages that we perceive as challenging the image we want to project






33. When communicators aren't prepared to argue but still want to register dissatisfaction.






34. Occurs when one person begins to speak before the other is through making a point.






35. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






36. Physically observable qualities of a thing or situation.






37. Definse-arousing messages in which speakers hide their ulterior motives.






38. Describes the study of how humans use and structure time.






39. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






40. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






41. People we use to evaluate our own characteristics.






42. When we judge ourselves in the most generous terms possible.






43. First step to perception; where data we will attend to.






44. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






45. Process of attaching meaning to behavior.






46. Attempt to depict all the factors that affect human interaction.






47. Both effective and appropriate; trying to balance the two when communicating.






48. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






49. Contrasts with strategy. Being honest with others rather than manipulating them.






50. The relatively stable set of perceptions you hold of yourself.