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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






2. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






3. Deliberate attempt to hide or misrepresent the truth.






4. How a person's position in a society shapes their view of society in general and of specific individuals.






5. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






6. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






7. Messages that we perceive as challenging the image we want to project






8. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






9. Plays a role in virtually every interpersonal act.






10. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






11. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






12. Not being malicious; is seen as helpful






13. The relatively stable set of perceptions you hold of yourself.






14. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






15. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






16. Exaggerated beliefs associated with a categorizing system.






17. Degrees of self-dsclosure.






18. Making comments totally unrelated to what the other person was just saying.






19. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






20. Person you believe yourself to be in moments of honest self-examination.






21. Reciprocal pattern of climate patterns. Can be positive or negative.






22. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






23. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






24. Personal invisible bubble; our own area. People's personal space vary.






25. Describes the abundance of nonverbal cues that add clarity to a verbal message.






26. Anything that interferes with the transmission and reception of a message.






27. First step to perception; where data we will attend to.






28. Involve our attaching meaning to first-order things or situations.






29. When communicators aren't prepared to argue but still want to register dissatisfaction.






30. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






31. Public image; the way we want to appear to others.






32. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






33. When we judge ourselves in the most generous terms possible.






34. Attempt to depict all the factors that affect human interaction.






35. Physically observable qualities of a thing or situation.






36. A mirroring of the judgements of those around him or her.






37. Ability to construct a variety of different frameworks for viewing an issue.






38. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






39. Has two or more equally plausible meanings






40. Part of self-concept that involves evaluations of self-worth.






41. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






42. Two-person interacting






43. First type of defense-arousing message; judges other person usually in a negative way






44. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






45. Tendency to seek information that conforms to an existing self-concept.






46. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






47. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






48. Occurs when one person begins to speak before the other is through making a point.






49. Stammering and the use of 'uh' - 'um' and 'er'






50. Masculine and feminine traits.