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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Masculine and feminine traits.






2. Making comments totally unrelated to what the other person was just saying.






3. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






4. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






5. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






6. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






8. Stammering and the use of 'uh' - 'um' and 'er'






9. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






10. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






11. Person you believe yourself to be in moments of honest self-examination.






12. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






13. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






14. Messages expressed by nonlinguistic means.






15. Any interaction between more than two people.






16. Evaluating ourselves in terms of how we compare with others.






17. Contrasts with strategy. Being honest with others rather than manipulating them.






18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






19. Process of protecting our presenting self - our face






20. People we use to evaluate our own characteristics.






21. Not being malicious; is seen as helpful






22. Part of self-concept that involves evaluations of self-worth.






23. Occurs when one person begins to speak before the other is through making a point.






24. Deliberate attempt to hide or misrepresent the truth.






25. Provides a better way to check and to share your interpretations. Has three parts.






26. Process by which communicators influence each other's perceptions through communication.






27. How a person's position in a society shapes their view of society in general and of specific individuals.






28. Fields of experience that help them make sense of others behavior.






29. Attempt to depict all the factors that affect human interaction.






30. Study of how people communicate through bodily movements.






31. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






32. Has two or more equally plausible meanings






33. Arrange it in some meaningful way in order to make sense of the world.






34. Process of attaching meaning to behavior.






35. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






37. Study of how communication is affected by the use - organization - and perception of space and distance.






38. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






39. Reciprocal pattern of climate patterns. Can be positive or negative.






40. Stories we use to describe our personal worlds.






41. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






42. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






43. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






44. Social tone of a relationship; way people feel about each other as they carry out activities






45. Expresses how you feel about the other person.






46. Ability to re-create another person's perspective - to experience the world from his/her point of view -






47. Tendency to seek information that conforms to an existing self-concept.






48. Verbal or nonverbal; Indicates a response to the previous passage/message.






49. Area that serves as an extension of our physical being.






50. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.