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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






2. Someone who is positive they're right.






3. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






4. Person you believe yourself to be in moments of honest self-examination.






5. Study of how people communicate through bodily movements.






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. Evaluating ourselves in terms of how we compare with others.






8. Both effective and appropriate; trying to balance the two when communicating.






9. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






10. Arrange it in some meaningful way in order to make sense of the world.






11. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






12. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






13. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






14. When we judge ourselves in the most generous terms possible.






15. Study of how the eyes can communicate.






16. A mirroring of the judgements of those around him or her.






17. Exaggerated beliefs associated with a categorizing system.






18. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






19. Fields of experience that help them make sense of others behavior.






20. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






21. Stories we use to describe our personal worlds.






22. Occurs when one person begins to speak before the other is through making a point.






23. Ability to re-create another person's perspective - to experience the world from his/her point of view -






24. Has two or more equally plausible meanings






25. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






26. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






27. Study of how communication is affected by the use - organization - and perception of space and distance.






28. Part of self-concept that involves evaluations of self-worth.






29. Messages that we perceive as challenging the image we want to project






30. Public image; the way we want to appear to others.






31. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






32. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






33. Not being malicious; is seen as helpful






34. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






35. First type of defense-arousing message; judges other person usually in a negative way






36. Reciprocal pattern of climate patterns. Can be positive or negative.






37. Social tone of a relationship; way people feel about each other as they carry out activities






38. Messages that convey valuing - E.g. 'you exist' 'you're important'






39. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






40. Verbal or nonverbal; Indicates a response to the previous passage/message.






41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






43. Making comments totally unrelated to what the other person was just saying.






44. Tendency to seek information that conforms to an existing self-concept.






45. Masculine and feminine traits.






46. Degrees of self-dsclosure.






47. Involve our attaching meaning to first-order things or situations.






48. Stammering and the use of 'uh' - 'um' and 'er'






49. Process of protecting our presenting self - our face






50. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call