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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.






2. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






3. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






4. Person whose evaluations are especially influential.






5. Stories we use to describe our personal worlds.






6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






7. Determination of causes and effects in a series of interactions.






8. Anything that interferes with the transmission and reception of a message.






9. Part of self-concept that involves evaluations of self-worth.






10. When we judge ourselves in the most generous terms possible.






11. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






12. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






13. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






14. Distinguishes the study of touching.






15. Area that serves as an extension of our physical being.






16. Not being malicious; is seen as helpful






17. Process of protecting our presenting self - our face






18. Tendency to seek information that conforms to an existing self-concept.






19. Communication strategies people use to influence how others view them.






20. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






21. Has two or more equally plausible meanings






22. Reciprocal pattern of climate patterns. Can be positive or negative.






23. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






24. Social tone of a relationship; way people feel about each other as they carry out activities






25. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






26. Provides a better way to check and to share your interpretations. Has three parts.






27. Image you want to present to the world






28. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






29. Masculine and feminine traits.






30. Stammering and the use of 'uh' - 'um' and 'er'






31. Process of attaching meaning to behavior.






32. Two-person interacting






33. Ability to construct a variety of different frameworks for viewing an issue.






34. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






35. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






36. Verbal or nonverbal; Indicates a response to the previous passage/message.






37. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






38. Study of how the eyes can communicate.






39. How a person's position in a society shapes their view of society in general and of specific individuals.






40. Any interaction between more than two people.






41. The relatively stable set of perceptions you hold of yourself.






42. Describes the abundance of nonverbal cues that add clarity to a verbal message.






43. Both effective and appropriate; trying to balance the two when communicating.






44. Ability to re-create another person's perspective - to experience the world from his/her point of view -






45. Process by which communicators influence each other's perceptions through communication.






46. Messages expressed by nonlinguistic means.






47. Plays a role in virtually every interpersonal act.






48. When communicators aren't prepared to argue but still want to register dissatisfaction.






49. First step to perception; where data we will attend to.






50. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.