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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When we judge ourselves in the most generous terms possible.
Standpoint Theory
Self-serving Bias
Self-fulfilling Prophecy
Lie
2. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Intimate Distance
Disfluencies
Halo Effect
Provisionalism
3. People we use to evaluate our own characteristics.
Emblems
Empathy
Aggressiveness
Reference Groups
4. Masculine and feminine traits.
Transaction Communication Model
Nonverbal Communication
Punctuation
Androgynous
5. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Communication Climate
Significant Other
Confirming Communication
Sandwich Method
6. Reciprocal pattern of climate patterns. Can be positive or negative.
Confirming Communication
Spiral
Problem Orientation
Lie
7. Ability to construct a variety of different frameworks for viewing an issue.
Certainty
Cognitive Competence
Environment (Contexts)
Social Penetration Model
8. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Perceived Self
Presenting Self
Facework
Impervious Response
9. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Provisionalism
Standpoint Theory
Narrative
Description
10. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Disconfirming Communication
Confirmation Bias
Emblems
11. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Impersonal Response
Reference Groups
Regulators
Problem Orientation
12. Stammering and the use of 'uh' - 'um' and 'er'
Paralanguage
Disinhibition
Haptics
Disfluencies
13. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Provisionalism
Stereotyping
Reflected Appraisal
Content Dimension
14. Arrange it in some meaningful way in order to make sense of the world.
Empathy
Organization
Androgynous
Disinhibition
15. Process of attaching meaning to behavior.
Personal Distance
Relational Dimension (of a message)
Problem Orientation
Attribution
16. First step to perception; where data we will attend to.
Superiority
Stereotyping
Strategy
Selection
17. Study of how people communicate through bodily movements.
Dyad
Strategy
Kinesics
Social Penetration Model
18. Deliberate attempt to hide or misrepresent the truth.
Lie
Spiral
Self-esteem
Oculesics
19. Determination of causes and effects in a series of interactions.
Punctuation
Evaluation
Negotiation
Cognitive Competence
20. Process by which communicators influence each other's perceptions through communication.
Interrupting Response
Haptics
Negotiation
Standpoint Theory
21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Punctuation
Computer-mediated Communication (CMC)
Argumentativeness
Manipulators
22. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Intimate Distance
Content Dimension
Presenting Self
Neutrality
23. A way to offer thoughts - feelings - and wants without judging the listener.
Cognitive Conservatism
Provisionalism
Description
Interrupting Response
24. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Self-concept
Halo Effect
Irrelevant Response
25. Both effective and appropriate; trying to balance the two when communicating.
Impersonal Response
Communication Competence
Haptics
Narrative
26. When communicators aren't prepared to argue but still want to register dissatisfaction.
Cognitive Competence
Stereotyping
Quantitive Interpersonal Communication
Complaining
27. Has two or more equally plausible meanings
Equivocal Language
Evaluation
Empathy
Superiority
28. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Oculesics
Public Distance
Selection
Identity Management
29. Communication strategies people use to influence how others view them.
Certainty
Disinhibition
Identity Management
Dyad
30. Fields of experience that help them make sense of others behavior.
Sandwich Method
Environment (Contexts)
Benevolent Lie
Face-threatening Acts
31. Tendency to seek information that conforms to an existing self-concept.
Tangential Response
Cognitive Conservatism
Emblems
Spiral
32. Occurs when one person begins to speak before the other is through making a point.
Interpretation
Face
Interrupting Response
Richness (of communication media)
33. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Equivocal Language
Superiority
Androgynous
Emblems
34. Stories we use to describe our personal worlds.
Chronemics
Social Penetration Model
Narrative
Disagreeing Message
35. Describes the study of how humans use and structure time.
Face-threatening Acts
Channel
Disconfirming Communication
Chronemics
36. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Argumentativeness
Androgynous
Organization
37. Messages that convey valuing - E.g. 'you exist' 'you're important'
Computer-mediated Communication (CMC)
Self-Disclosure
Complaining
Confirming Communication
38. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Computer-mediated Communication (CMC)
Reflected Appraisal
Strategy
39. Study of how communication is affected by the use - organization - and perception of space and distance.
Tangential Response
Proxemics
Certainty
Confirmation Bias
40. The relatively stable set of perceptions you hold of yourself.
Disagreeing Message
Computer-mediated Communication (CMC)
Facework
Self-concept
41. Attempt to depict all the factors that affect human interaction.
Environment (Contexts)
Communication Climate
Transaction Communication Model
Significant Other
42. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Certainty
Neutrality
Superiority
Environment (Contexts)
43. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Quantitive Interpersonal Communication
Oculesics
Confirmation Bias
Richness (of communication media)
44. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Organization
First-order Realities
Self-fulfilling Prophecy
Sandwich Method
45. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Paralanguage
Disconfirming Communication
Communication Climate
Proxemics
46. Definse-arousing messages in which speakers hide their ulterior motives.
Punctuation
Manipulators
Strategy
Impersonal Response
47. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Controlling Communication
Public Distance
Neutrality
Lie
48. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Proxemics
Dyad
Equality
Second-order Realities
49. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Stereotyping
Quantitive Interpersonal Communication
Presenting Self
Incongruous Response
50. Public image; the way we want to appear to others.
Controlling Communication
Presenting Self
Organization
Self-Disclosure
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