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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Both effective and appropriate; trying to balance the two when communicating.






2. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






3. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






4. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






5. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






6. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






8. Determination of causes and effects in a series of interactions.






9. Not being malicious; is seen as helpful






10. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






11. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






12. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






13. Distinguishes the study of touching.






14. Occurs when one person begins to speak before the other is through making a point.






15. Image you want to present to the world






16. Provides a better way to check and to share your interpretations. Has three parts.






17. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






18. Anything that interferes with the transmission and reception of a message.






19. Messages expressed by nonlinguistic means.






20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






21. Messages that we perceive as challenging the image we want to project






22. Process of attaching meaning to behavior.






23. Two-person interacting






24. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






25. A way to offer thoughts - feelings - and wants without judging the listener.






26. Ability to re-create another person's perspective - to experience the world from his/her point of view -






27. Describes the abundance of nonverbal cues that add clarity to a verbal message.






28. Contrasts with strategy. Being honest with others rather than manipulating them.






29. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






30. Study of how communication is affected by the use - organization - and perception of space and distance.






31. How a person's position in a society shapes their view of society in general and of specific individuals.






32. Tendency to seek information that conforms to an existing self-concept.






33. Verbal or nonverbal; Indicates a response to the previous passage/message.






34. Public image; the way we want to appear to others.






35. Study of how the eyes can communicate.






36. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






37. Person whose evaluations are especially influential.






38. A mirroring of the judgements of those around him or her.






39. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






40. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






41. Plays a role in virtually every interpersonal act.






42. Degrees of self-dsclosure.






43. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






44. Masculine and feminine traits.






45. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






46. Communication strategies people use to influence how others view them.






47. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






48. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






49. When we judge ourselves in the most generous terms possible.






50. Process of protecting our presenting self - our face