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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. People we use to evaluate our own characteristics.






2. Plays a role in virtually every interpersonal act.






3. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






4. Describes the study of how humans use and structure time.






5. Study of how communication is affected by the use - organization - and perception of space and distance.






6. Messages expressed by nonlinguistic means.






7. Fields of experience that help them make sense of others behavior.






8. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






9. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






10. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






11. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






12. Expresses how you feel about the other person.






13. Definse-arousing messages in which speakers hide their ulterior motives.






14. Study of how the eyes can communicate.






15. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






16. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






17. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






18. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






19. Ability to re-create another person's perspective - to experience the world from his/her point of view -






20. Study of how people communicate through bodily movements.






21. Tendency to seek information that conforms to an existing self-concept.






22. First step to perception; where data we will attend to.






23. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






24. Stories we use to describe our personal worlds.






25. Someone who is positive they're right.






26. Ability to construct a variety of different frameworks for viewing an issue.






27. Arrange it in some meaningful way in order to make sense of the world.






28. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






29. Involve our attaching meaning to first-order things or situations.






30. When we judge ourselves in the most generous terms possible.






31. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






32. Part of self-concept that involves evaluations of self-worth.






33. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






34. Personal invisible bubble; our own area. People's personal space vary.






35. Anything that interferes with the transmission and reception of a message.






36. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






37. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






38. Making comments totally unrelated to what the other person was just saying.






39. Public image; the way we want to appear to others.






40. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






41. Person you believe yourself to be in moments of honest self-examination.






42. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






43. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






44. Physically observable qualities of a thing or situation.






45. Contrasts with strategy. Being honest with others rather than manipulating them.






46. How a person's position in a society shapes their view of society in general and of specific individuals.






47. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






48. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






49. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






50. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.