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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Self-fulfilling Prophecy
Social Distance
Spontaneity
Personal Space
2. Fields of experience that help them make sense of others behavior.
Negotiation
Confirming Communication
Cognitive Competence
Environment (Contexts)
3. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Reflected Appraisal
Standpoint Theory
Regulators
Manipulators
4. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Self- monitoring
Self-fulfilling Prophecy
Presenting Self
Empathy
5. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Personal Space
Self- monitoring
Paralanguage
Incongruous Response
6. Image you want to present to the world
Equality
Transaction Communication Model
Face
Environment (Contexts)
7. Public image; the way we want to appear to others.
Regulators
Androgynous
Presenting Self
Public Distance
8. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Quantitive Interpersonal Communication
Self-esteem
Regulators
Channel
9. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Equivocal Language
Computer-mediated Communication (CMC)
Significant Other
10. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Noise
Second-order Realities
Confirmation Bias
Disconfirming Communication
11. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Irrelevant Response
Confirming Communication
Argumentativeness
12. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Presenting Self
Spontaneity
Organization
Richness (of communication media)
13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Quantitive Interpersonal Communication
Intimate Distance
Argumentativeness
Neutrality
14. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Qualitative Interpersonal Communication
Equivocal Language
Negotiation
Sandwich Method
15. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Relational Dimension (of a message)
Strategy
Selection
Empathy
16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Cognitive Competence
Halo Effect
Oculesics
17. Provides a better way to check and to share your interpretations. Has three parts.
Spontaneity
Neutrality
Perception Checking
Public Distance
18. Occurs when one person begins to speak before the other is through making a point.
Relational Dimension (of a message)
Environment (Contexts)
Narrative
Interrupting Response
19. Messages that convey valuing - E.g. 'you exist' 'you're important'
Punctuation
Aggressiveness
Second-order Realities
Confirming Communication
20. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Richness (of communication media)
Second-order Realities
Halo Effect
Self-Disclosure
21. Study of how people communicate through bodily movements.
Face-threatening Acts
Kinesics
Narrative
Cognitive Conservatism
22. Verbal or nonverbal; Indicates a response to the previous passage/message.
Self-concept
Feedback
Interpretation
Empathy
23. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Presenting Self
Androgynous
Perception Checking
24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Chronemics
Content Dimension
Confirmation Bias
Perception Checking
25. Stories we use to describe our personal worlds.
Facework
Perceived Self
Interrupting Response
Narrative
26. Determination of causes and effects in a series of interactions.
Punctuation
Attribution
Chronemics
Narrative
27. Personal invisible bubble; our own area. People's personal space vary.
Interpretation
Personal Space
Stereotyping
Disagreeing Message
28. Process of protecting our presenting self - our face
Chronemics
Disfluencies
Defensiveness
Interpretation
29. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Punctuation
Computer-mediated Communication (CMC)
Attribution
Spiral
30. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Controlling Communication
Incongruous Response
First-order Realities
Qualitative Interpersonal Communication
31. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Facework
Dyad
Argumentativeness
Neutrality
32. Study of how the eyes can communicate.
Perceived Self
Evaluation
Quantitive Interpersonal Communication
Oculesics
33. Stammering and the use of 'uh' - 'um' and 'er'
Description
Impersonal Response
Disfluencies
Evaluation
34. Two-person interacting
Dyad
Disagreeing Message
Sandwich Method
Description
35. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Disinhibition
Selection
Communication Competence
36. Study of how communication is affected by the use - organization - and perception of space and distance.
Narrative
Incongruous Response
Impersonal Response
Proxemics
37. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Interrupting Response
Halo Effect
Content Dimension
38. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Communication Climate
Oculesics
Perceived Self
39. Both effective and appropriate; trying to balance the two when communicating.
Emblems
Confirming Communication
Personal Distance
Communication Competence
40. Masculine and feminine traits.
Androgynous
Empathy
Punctuation
Lie
41. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Halo Effect
Impervious Response
Empathy
Cognitive Competence
42. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Face-threatening Acts
Stereotyping
Qualitative Interpersonal Communication
43. First step to perception; where data we will attend to.
Disfluencies
Stereotyping
Attribution
Selection
44. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Self- monitoring
Significant Other
Presenting Self
45. Has two or more equally plausible meanings
Equivocal Language
Emblems
Self-fulfilling Prophecy
Ambiguous Response
46. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Reference Groups
Self-concept
Confirming Communication
Public Distance
47. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Equivocal Language
Ambiguous Response
Kinesics
Evaluation
48. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Content Dimension
Transaction Communication Model
Narrative
49. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Self- monitoring
Provisionalism
Impervious Response
50. Ability to construct a variety of different frameworks for viewing an issue.
Benevolent Lie
Attribution
Standpoint Theory
Cognitive Competence