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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Both effective and appropriate; trying to balance the two when communicating.
Kinesics
Social Penetration Model
Communication Climate
Communication Competence
2. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Disagreeing Message
Empathy
Territory
Superiority
3. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Identity Management
Richness (of communication media)
Self-Disclosure
Spontaneity
4. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Impervious Response
Face-threatening Acts
Significant Other
Lie
5. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Confirming Communication
Face-threatening Acts
Social Penetration Model
6. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Oculesics
Disagreeing Message
Defensiveness
Self- monitoring
7. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Kinesics
Problem Orientation
Complaining
Qualitative Interpersonal Communication
8. Determination of causes and effects in a series of interactions.
Punctuation
Spiral
Provisionalism
Emblems
9. Not being malicious; is seen as helpful
Richness (of communication media)
Feedback
Environment (Contexts)
Benevolent Lie
10. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Paralanguage
Communication Competence
Certainty
Impersonal Response
11. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Disinhibition
Disfluencies
Selection
Emblems
12. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Reference Groups
Confirmation Bias
Content Dimension
Argumentativeness
13. Distinguishes the study of touching.
Personal Space
Spontaneity
Strategy
Haptics
14. Occurs when one person begins to speak before the other is through making a point.
Punctuation
Disagreeing Message
Reflected Appraisal
Interrupting Response
15. Image you want to present to the world
Impervious Response
Self- monitoring
Face
Self-esteem
16. Provides a better way to check and to share your interpretations. Has three parts.
Perception Checking
Kinesics
Presenting Self
Incongruous Response
17. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Impervious Response
Dyad
Attribution
18. Anything that interferes with the transmission and reception of a message.
Noise
Confirming Communication
Certainty
Communication Competence
19. Messages expressed by nonlinguistic means.
Equivocal Language
Nonverbal Communication
Social Distance
Narrative
20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Haptics
Selection
Channel
Communication Climate
21. Messages that we perceive as challenging the image we want to project
Evaluation
Face-threatening Acts
Argumentativeness
Reflected Appraisal
22. Process of attaching meaning to behavior.
Aggressiveness
Haptics
Attribution
Kinesics
23. Two-person interacting
Oculesics
Self-Disclosure
Irrelevant Response
Dyad
24. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Regulators
Argumentativeness
Dyad
25. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Confirmation Bias
Empathy
Incongruous Response
26. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Neutrality
Significant Other
Relational Dimension (of a message)
Empathy
27. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Computer-mediated Communication (CMC)
Interpretation
Richness (of communication media)
Benevolent Lie
28. Contrasts with strategy. Being honest with others rather than manipulating them.
Controlling Communication
Haptics
Content Dimension
Spontaneity
29. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Personal Space
Quantitive Interpersonal Communication
Social Penetration Model
Disconfirming Communication
30. Study of how communication is affected by the use - organization - and perception of space and distance.
Channel
Interpretation
Benevolent Lie
Proxemics
31. How a person's position in a society shapes their view of society in general and of specific individuals.
Problem Orientation
Intimate Distance
Standpoint Theory
Stereotyping
32. Tendency to seek information that conforms to an existing self-concept.
Reflected Appraisal
Cognitive Conservatism
Complaining
Defensiveness
33. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Second-order Realities
Confirming Communication
Chronemics
34. Public image; the way we want to appear to others.
Presenting Self
Punctuation
Feedback
First-order Realities
35. Study of how the eyes can communicate.
Oculesics
Public Distance
Presenting Self
Punctuation
36. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Second-order Realities
Territory
Manipulators
Disagreeing Message
37. Person whose evaluations are especially influential.
Perception Checking
Disinhibition
Noise
Significant Other
38. A mirroring of the judgements of those around him or her.
Complaining
Reflected Appraisal
Perceived Self
Negotiation
39. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Social Comparison
Self-Disclosure
Self-fulfilling Prophecy
Computer-mediated Communication (CMC)
40. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Punctuation
Spontaneity
Aggressiveness
Superiority
41. Plays a role in virtually every interpersonal act.
Empathy
Face
Paralanguage
Interpretation
42. Degrees of self-dsclosure.
Provisionalism
Social Penetration Model
Stereotyping
Self-esteem
43. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Dyad
Haptics
Social Distance
Spiral
44. Masculine and feminine traits.
Spontaneity
Androgynous
Aggressiveness
Facework
45. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Neutrality
Disconfirming Communication
Self-esteem
46. Communication strategies people use to influence how others view them.
Benevolent Lie
Evaluation
Punctuation
Identity Management
47. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Presenting Self
Incongruous Response
Problem Orientation
Social Comparison
48. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Description
Narrative
Disinhibition
49. When we judge ourselves in the most generous terms possible.
First-order Realities
Territory
Self-serving Bias
Argumentativeness
50. Process of protecting our presenting self - our face
Proxemics
Presenting Self
Defensiveness
Halo Effect