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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Messages expressed by nonlinguistic means.
Nonverbal Communication
Richness (of communication media)
Chronemics
Benevolent Lie
2. Provides a better way to check and to share your interpretations. Has three parts.
Territory
Cognitive Competence
Perception Checking
Reflected Appraisal
3. When communicators aren't prepared to argue but still want to register dissatisfaction.
Neutrality
Complaining
Halo Effect
Androgynous
4. Person you believe yourself to be in moments of honest self-examination.
Confirmation Bias
Selection
Facework
Perceived Self
5. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Disfluencies
Argumentativeness
Oculesics
6. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Facework
Equality
Attribution
Spontaneity
7. Tendency to seek information that conforms to an existing self-concept.
Self-serving Bias
Problem Orientation
Computer-mediated Communication (CMC)
Cognitive Conservatism
8. Arrange it in some meaningful way in order to make sense of the world.
Tangential Response
Organization
Emblems
Incongruous Response
9. Messages that convey valuing - E.g. 'you exist' 'you're important'
Manipulators
Superiority
Confirming Communication
Argumentativeness
10. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Paralanguage
Complaining
Noise
11. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Equivocal Language
Neutrality
Facework
Sandwich Method
12. Messages that we perceive as challenging the image we want to project
Complaining
Halo Effect
Proxemics
Face-threatening Acts
13. Verbal or nonverbal; Indicates a response to the previous passage/message.
Impervious Response
Emblems
Face
Feedback
14. Contrasts with strategy. Being honest with others rather than manipulating them.
Transaction Communication Model
Provisionalism
Regulators
Spontaneity
15. Area that serves as an extension of our physical being.
Social Comparison
Benevolent Lie
Territory
Impersonal Response
16. Part of self-concept that involves evaluations of self-worth.
Self-esteem
Incongruous Response
Nonverbal Communication
Reference Groups
17. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Controlling Communication
Confirming Communication
Emblems
Aggressiveness
18. Person whose evaluations are especially influential.
Computer-mediated Communication (CMC)
Perception Checking
Significant Other
Punctuation
19. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Paralanguage
Ambiguous Response
Public Distance
Transaction Communication Model
20. Stammering and the use of 'uh' - 'um' and 'er'
Argumentativeness
Kinesics
Problem Orientation
Disfluencies
21. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Face-threatening Acts
Impervious Response
Self- monitoring
Superiority
22. The relatively stable set of perceptions you hold of yourself.
Spontaneity
Haptics
Self-Disclosure
Self-concept
23. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Identity Management
Self-esteem
Interpretation
Confirmation Bias
24. Communication strategies people use to influence how others view them.
Identity Management
Spontaneity
Problem Orientation
Empathy
25. Study of how people communicate through bodily movements.
Description
Disinhibition
Kinesics
Presenting Self
26. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Identity Management
Self-esteem
Disagreeing Message
27. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Attribution
Empathy
Significant Other
Aggressiveness
28. How a person's position in a society shapes their view of society in general and of specific individuals.
Confirmation Bias
Self-esteem
Standpoint Theory
Spontaneity
29. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Perception Checking
Disinhibition
Lie
Channel
30. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Reference Groups
Regulators
Lie
Personal Distance
31. Reciprocal pattern of climate patterns. Can be positive or negative.
Proxemics
Disfluencies
Spiral
Evaluation
32. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Chronemics
Spiral
Self-fulfilling Prophecy
Impervious Response
33. Making comments totally unrelated to what the other person was just saying.
Irrelevant Response
Manipulators
Regulators
Face
34. Degrees of self-dsclosure.
Disagreeing Message
Social Penetration Model
Relational Dimension (of a message)
Environment (Contexts)
35. Personal invisible bubble; our own area. People's personal space vary.
Androgynous
Empathy
Disconfirming Communication
Personal Space
36. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Presenting Self
Channel
Benevolent Lie
Attribution
37. First step to perception; where data we will attend to.
Environment (Contexts)
Presenting Self
Face-threatening Acts
Selection
38. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Evaluation
Confirming Communication
Neutrality
39. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Personal Distance
Tangential Response
Communication Climate
40. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Androgynous
Self-concept
Problem Orientation
Interrupting Response
41. When we judge ourselves in the most generous terms possible.
Strategy
Self-serving Bias
Computer-mediated Communication (CMC)
Self- monitoring
42. A mirroring of the judgements of those around him or her.
Confirmation Bias
Provisionalism
Social Penetration Model
Reflected Appraisal
43. Process of protecting our presenting self - our face
Self-serving Bias
Defensiveness
Provisionalism
Communication Competence
44. First type of defense-arousing message; judges other person usually in a negative way
Regulators
Evaluation
Kinesics
Attribution
45. Determination of causes and effects in a series of interactions.
Punctuation
Benevolent Lie
Attribution
Content Dimension
46. Evaluating ourselves in terms of how we compare with others.
Communication Competence
Feedback
Social Comparison
Second-order Realities
47. Occurs when one person begins to speak before the other is through making a point.
Sandwich Method
Interrupting Response
Public Distance
Haptics
48. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Reference Groups
Disfluencies
Controlling Communication
Negotiation
49. Definse-arousing messages in which speakers hide their ulterior motives.
Significant Other
Tangential Response
Strategy
Noise
50. Describes the study of how humans use and structure time.
Self-fulfilling Prophecy
Social Comparison
Benevolent Lie
Chronemics