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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process of attaching meaning to behavior.
Attribution
Presenting Self
Problem Orientation
Lie
2. Process of protecting our presenting self - our face
Defensiveness
Provisionalism
Controlling Communication
Empathy
3. Someone who is positive they're right.
Self-serving Bias
Equality
Certainty
Self-Disclosure
4. First type of defense-arousing message; judges other person usually in a negative way
Aggressiveness
Confirming Communication
Self-fulfilling Prophecy
Evaluation
5. Physically observable qualities of a thing or situation.
Problem Orientation
Sandwich Method
Personal Space
First-order Realities
6. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Perceived Self
Ambiguous Response
Stereotyping
Problem Orientation
7. Part of self-concept that involves evaluations of self-worth.
Negotiation
Argumentativeness
Irrelevant Response
Self-esteem
8. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Cognitive Conservatism
Territory
Selection
9. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Strategy
Personal Space
Confirmation Bias
Spiral
10. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Incongruous Response
Negotiation
Presenting Self
11. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Spiral
Interpretation
Empathy
12. A way to offer thoughts - feelings - and wants without judging the listener.
Interrupting Response
Intimate Distance
Richness (of communication media)
Description
13. Involve our attaching meaning to first-order things or situations.
Public Distance
Self-serving Bias
Significant Other
Second-order Realities
14. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Self-concept
Computer-mediated Communication (CMC)
Self-fulfilling Prophecy
Spiral
15. Area that serves as an extension of our physical being.
Territory
Problem Orientation
Controlling Communication
Disconfirming Communication
16. Both effective and appropriate; trying to balance the two when communicating.
Social Comparison
Communication Competence
Certainty
Communication Climate
17. Person you believe yourself to be in moments of honest self-examination.
Irrelevant Response
Presenting Self
Proxemics
Perceived Self
18. Image you want to present to the world
Public Distance
Interpretation
Confirmation Bias
Face
19. Exaggerated beliefs associated with a categorizing system.
Equality
Relational Dimension (of a message)
Equivocal Language
Stereotyping
20. Study of how the eyes can communicate.
Punctuation
Disinhibition
Oculesics
Noise
21. Any interaction between more than two people.
Empathy
Quantitive Interpersonal Communication
Feedback
Second-order Realities
22. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Certainty
Identity Management
Evaluation
Content Dimension
23. Communication strategies people use to influence how others view them.
Identity Management
Evaluation
Communication Climate
Complaining
24. Stories we use to describe our personal worlds.
Relational Dimension (of a message)
Narrative
Confirmation Bias
Reflected Appraisal
25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Communication Competence
Reflected Appraisal
Self- monitoring
Halo Effect
26. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Disfluencies
Controlling Communication
Environment (Contexts)
Impersonal Response
27. Verbal or nonverbal; Indicates a response to the previous passage/message.
Benevolent Lie
Tangential Response
Punctuation
Feedback
28. Fields of experience that help them make sense of others behavior.
Personal Space
Regulators
Incongruous Response
Environment (Contexts)
29. Degrees of self-dsclosure.
Social Penetration Model
Haptics
Public Distance
Face
30. Anything that interferes with the transmission and reception of a message.
Social Penetration Model
Equivocal Language
Noise
Presenting Self
31. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Second-order Realities
Territory
Social Comparison
Social Distance
32. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Ambiguous Response
Neutrality
Incongruous Response
Negotiation
33. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Perceived Self
Disinhibition
Manipulators
34. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Interrupting Response
Self-concept
Equality
Facework
35. Process by which communicators influence each other's perceptions through communication.
Self-fulfilling Prophecy
Androgynous
Negotiation
Social Distance
36. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Ambiguous Response
Self-Disclosure
Problem Orientation
First-order Realities
37. Distinguishes the study of touching.
Superiority
Haptics
Complaining
Provisionalism
38. First step to perception; where data we will attend to.
Evaluation
Selection
Confirmation Bias
Self-concept
39. Expresses how you feel about the other person.
Relational Dimension (of a message)
Face
Interpretation
Social Penetration Model
40. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Paralanguage
Strategy
Narrative
Neutrality
41. Two-person interacting
Irrelevant Response
Content Dimension
Dyad
Evaluation
42. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Content Dimension
Channel
Qualitative Interpersonal Communication
Facework
43. Contrasts with strategy. Being honest with others rather than manipulating them.
Lie
Spontaneity
Personal Space
Presenting Self
44. Not being malicious; is seen as helpful
Perception Checking
Paralanguage
Benevolent Lie
Presenting Self
45. Study of how people communicate through bodily movements.
Defensiveness
Aggressiveness
Dyad
Kinesics
46. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Argumentativeness
Regulators
Feedback
Superiority
47. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Self-concept
Provisionalism
Personal Distance
48. Evaluating ourselves in terms of how we compare with others.
Equivocal Language
Perception Checking
Emblems
Social Comparison
49. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Disconfirming Communication
Reflected Appraisal
Richness (of communication media)
Halo Effect
50. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Significant Other
Certainty
Lie
Controlling Communication