Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process of attaching meaning to behavior.






2. Process of protecting our presenting self - our face






3. Someone who is positive they're right.






4. First type of defense-arousing message; judges other person usually in a negative way






5. Physically observable qualities of a thing or situation.






6. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






7. Part of self-concept that involves evaluations of self-worth.






8. How a person's position in a society shapes their view of society in general and of specific individuals.






9. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






10. Occurs when one person begins to speak before the other is through making a point.






11. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






12. A way to offer thoughts - feelings - and wants without judging the listener.






13. Involve our attaching meaning to first-order things or situations.






14. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






15. Area that serves as an extension of our physical being.






16. Both effective and appropriate; trying to balance the two when communicating.






17. Person you believe yourself to be in moments of honest self-examination.






18. Image you want to present to the world






19. Exaggerated beliefs associated with a categorizing system.






20. Study of how the eyes can communicate.






21. Any interaction between more than two people.






22. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






23. Communication strategies people use to influence how others view them.






24. Stories we use to describe our personal worlds.






25. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






26. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






27. Verbal or nonverbal; Indicates a response to the previous passage/message.






28. Fields of experience that help them make sense of others behavior.






29. Degrees of self-dsclosure.






30. Anything that interferes with the transmission and reception of a message.






31. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






32. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






33. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






34. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






35. Process by which communicators influence each other's perceptions through communication.






36. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






37. Distinguishes the study of touching.






38. First step to perception; where data we will attend to.






39. Expresses how you feel about the other person.






40. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






41. Two-person interacting






42. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






43. Contrasts with strategy. Being honest with others rather than manipulating them.






44. Not being malicious; is seen as helpful






45. Study of how people communicate through bodily movements.






46. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






47. Ability to construct a variety of different frameworks for viewing an issue.






48. Evaluating ourselves in terms of how we compare with others.






49. Describes the abundance of nonverbal cues that add clarity to a verbal message.






50. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.