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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Disinhibition
Disconfirming Communication
Self-Disclosure
Channel
2. Degrees of self-dsclosure.
Narrative
Paralanguage
Social Penetration Model
Nonverbal Communication
3. First step to perception; where data we will attend to.
Selection
Reference Groups
Disconfirming Communication
Social Distance
4. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Evaluation
Confirmation Bias
Aggressiveness
Intimate Distance
5. Plays a role in virtually every interpersonal act.
Interrupting Response
Interpretation
Feedback
Regulators
6. Making comments totally unrelated to what the other person was just saying.
Description
Irrelevant Response
Problem Orientation
Reference Groups
7. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Description
Standpoint Theory
Intimate Distance
Manipulators
8. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Cognitive Conservatism
Emblems
Narrative
9. When we judge ourselves in the most generous terms possible.
Social Distance
Halo Effect
Self-serving Bias
Social Penetration Model
10. Not being malicious; is seen as helpful
Evaluation
Self-fulfilling Prophecy
Benevolent Lie
Personal Space
11. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Chronemics
Facework
Quantitive Interpersonal Communication
Personal Space
12. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Empathy
Paralanguage
Description
Relational Dimension (of a message)
13. People we use to evaluate our own characteristics.
Reference Groups
Paralanguage
Richness (of communication media)
Personal Space
14. Process by which communicators influence each other's perceptions through communication.
Punctuation
Negotiation
Evaluation
Provisionalism
15. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Regulators
Communication Competence
Halo Effect
Presenting Self
16. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Disinhibition
Proxemics
Certainty
Public Distance
17. Arrange it in some meaningful way in order to make sense of the world.
Content Dimension
Nonverbal Communication
Organization
Reflected Appraisal
18. Stammering and the use of 'uh' - 'um' and 'er'
Nonverbal Communication
Attribution
Disfluencies
Neutrality
19. Social tone of a relationship; way people feel about each other as they carry out activities
Neutrality
Spontaneity
Ambiguous Response
Communication Climate
20. Process of attaching meaning to behavior.
Attribution
Benevolent Lie
Social Penetration Model
Perception Checking
21. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Feedback
Computer-mediated Communication (CMC)
Confirmation Bias
Ambiguous Response
22. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Face-threatening Acts
Reference Groups
Proxemics
Controlling Communication
23. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Impervious Response
Manipulators
Argumentativeness
Attribution
24. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Spontaneity
Disagreeing Message
Relational Dimension (of a message)
Communication Competence
25. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Facework
Environment (Contexts)
Face-threatening Acts
26. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Presenting Self
Self-Disclosure
Empathy
27. Part of self-concept that involves evaluations of self-worth.
Narrative
Disinhibition
Incongruous Response
Self-esteem
28. Contrasts with strategy. Being honest with others rather than manipulating them.
Empathy
Spontaneity
Communication Climate
Manipulators
29. Deliberate attempt to hide or misrepresent the truth.
Lie
Disinhibition
Manipulators
Benevolent Lie
30. Evaluating ourselves in terms of how we compare with others.
Irrelevant Response
Social Comparison
First-order Realities
Interrupting Response
31. Any interaction between more than two people.
Quantitive Interpersonal Communication
Oculesics
Second-order Realities
Halo Effect
32. Communication strategies people use to influence how others view them.
Identity Management
Presenting Self
Standpoint Theory
Content Dimension
33. Messages expressed by nonlinguistic means.
Noise
Channel
Nonverbal Communication
Dyad
34. Involve our attaching meaning to first-order things or situations.
Stereotyping
Self-fulfilling Prophecy
Second-order Realities
Self-esteem
35. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Cognitive Competence
Intimate Distance
Defensiveness
Dyad
36. Expresses how you feel about the other person.
Relational Dimension (of a message)
Spiral
Ambiguous Response
Strategy
37. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Noise
Self- monitoring
Self-concept
Defensiveness
38. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Presenting Self
Confirmation Bias
Disfluencies
39. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Incongruous Response
Empathy
Spontaneity
Self- monitoring
40. Attempt to depict all the factors that affect human interaction.
Stereotyping
Defensiveness
Transaction Communication Model
Territory
41. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Sandwich Method
Provisionalism
Self-esteem
Cognitive Competence
42. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Dyad
Channel
Complaining
43. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Territory
Impervious Response
Regulators
Superiority
44. A way to offer thoughts - feelings - and wants without judging the listener.
Disinhibition
Empathy
Equivocal Language
Description
45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Problem Orientation
Social Distance
Strategy
Self-Disclosure
46. Distinguishes the study of touching.
Proxemics
Communication Competence
Manipulators
Haptics
47. Both effective and appropriate; trying to balance the two when communicating.
Communication Competence
Disinhibition
Second-order Realities
Narrative
48. Personal invisible bubble; our own area. People's personal space vary.
Equivocal Language
Personal Space
Narrative
Ambiguous Response
49. Describes the study of how humans use and structure time.
Empathy
Self- monitoring
Transaction Communication Model
Chronemics
50. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Presenting Self
Computer-mediated Communication (CMC)
Disagreeing Message
Aggressiveness