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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






2. Expresses how you feel about the other person.






3. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






4. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






5. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






6. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






7. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






8. Exaggerated beliefs associated with a categorizing system.






9. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






10. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






11. Has two or more equally plausible meanings






12. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






13. Personal invisible bubble; our own area. People's personal space vary.






14. How a person's position in a society shapes their view of society in general and of specific individuals.






15. Process of protecting our presenting self - our face






16. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






17. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






18. Verbal or nonverbal; Indicates a response to the previous passage/message.






19. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






20. Definse-arousing messages in which speakers hide their ulterior motives.






21. Stammering and the use of 'uh' - 'um' and 'er'






22. Anything that interferes with the transmission and reception of a message.






23. A way to offer thoughts - feelings - and wants without judging the listener.






24. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






25. Making comments totally unrelated to what the other person was just saying.






26. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






27. Process by which communicators influence each other's perceptions through communication.






28. Contrasts with strategy. Being honest with others rather than manipulating them.






29. Ability to re-create another person's perspective - to experience the world from his/her point of view -






30. Involve our attaching meaning to first-order things or situations.






31. Public image; the way we want to appear to others.






32. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






33. Someone who is positive they're right.






34. When communicators aren't prepared to argue but still want to register dissatisfaction.






35. Messages that we perceive as challenging the image we want to project






36. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






37. Degrees of self-dsclosure.






38. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






39. Messages expressed by nonlinguistic means.






40. Person you believe yourself to be in moments of honest self-examination.






41. Study of how people communicate through bodily movements.






42. Describes the study of how humans use and structure time.






43. Area that serves as an extension of our physical being.






44. Occurs when one person begins to speak before the other is through making a point.






45. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






46. The relatively stable set of perceptions you hold of yourself.






47. Describes the abundance of nonverbal cues that add clarity to a verbal message.






48. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






49. Study of how the eyes can communicate.






50. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.