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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Part of self-concept that involves evaluations of self-worth.






2. Evaluating ourselves in terms of how we compare with others.






3. Image you want to present to the world






4. Exaggerated beliefs associated with a categorizing system.






5. Two-person interacting






6. Physically observable qualities of a thing or situation.






7. Process by which communicators influence each other's perceptions through communication.






8. Involve our attaching meaning to first-order things or situations.






9. Social tone of a relationship; way people feel about each other as they carry out activities






10. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






11. Process of protecting our presenting self - our face






12. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






13. Any interaction between more than two people.






14. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






15. First step to perception; where data we will attend to.






16. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






17. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






18. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






19. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






20. Describes the abundance of nonverbal cues that add clarity to a verbal message.






21. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






22. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






23. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






24. Distinguishes the study of touching.






25. Area that serves as an extension of our physical being.






26. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






27. Deliberate attempt to hide or misrepresent the truth.






28. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






29. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






30. Stammering and the use of 'uh' - 'um' and 'er'






31. Expresses how you feel about the other person.






32. Plays a role in virtually every interpersonal act.






33. Messages expressed by nonlinguistic means.






34. Messages that convey valuing - E.g. 'you exist' 'you're important'






35. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






36. Stories we use to describe our personal worlds.






37. Definse-arousing messages in which speakers hide their ulterior motives.






38. Study of how people communicate through bodily movements.






39. Arrange it in some meaningful way in order to make sense of the world.






40. The relatively stable set of perceptions you hold of yourself.






41. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






42. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






43. When we judge ourselves in the most generous terms possible.






44. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






45. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






46. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






47. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






48. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






49. When communicators aren't prepared to argue but still want to register dissatisfaction.






50. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'