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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Equivocal Language
Self- monitoring
Problem Orientation
Personal Space
2. Definse-arousing messages in which speakers hide their ulterior motives.
Self-esteem
Strategy
First-order Realities
Personal Distance
3. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Self-serving Bias
Emblems
Superiority
Noise
4. Social tone of a relationship; way people feel about each other as they carry out activities
Organization
Paralanguage
Communication Climate
Channel
5. Deliberate attempt to hide or misrepresent the truth.
Incongruous Response
Lie
Relational Dimension (of a message)
Communication Climate
6. Ability to construct a variety of different frameworks for viewing an issue.
Cognitive Competence
Impervious Response
Intimate Distance
Attribution
7. Study of how people communicate through bodily movements.
Kinesics
Social Distance
Identity Management
Stereotyping
8. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Manipulators
Environment (Contexts)
Content Dimension
Haptics
9. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Richness (of communication media)
Relational Dimension (of a message)
Equality
Empathy
10. Not being malicious; is seen as helpful
Irrelevant Response
Benevolent Lie
Negotiation
Presenting Self
11. Arrange it in some meaningful way in order to make sense of the world.
Self-Disclosure
Emblems
Attribution
Organization
12. Any interaction between more than two people.
Defensiveness
Punctuation
Quantitive Interpersonal Communication
Manipulators
13. Reciprocal pattern of climate patterns. Can be positive or negative.
Self-esteem
Paralanguage
Empathy
Spiral
14. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Tangential Response
Spontaneity
Lie
Defensiveness
15. First type of defense-arousing message; judges other person usually in a negative way
Social Distance
Halo Effect
Ambiguous Response
Evaluation
16. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Paralanguage
Environment (Contexts)
Ambiguous Response
Problem Orientation
17. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Social Distance
Description
Disinhibition
Punctuation
18. Contrasts with strategy. Being honest with others rather than manipulating them.
Strategy
Spontaneity
Superiority
Sandwich Method
19. Distinguishes the study of touching.
Stereotyping
Presenting Self
Self- monitoring
Haptics
20. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Standpoint Theory
Content Dimension
Complaining
Confirmation Bias
21. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Aggressiveness
Perception Checking
Strategy
Emblems
22. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Incongruous Response
Self-fulfilling Prophecy
Confirmation Bias
Organization
23. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Self-fulfilling Prophecy
Evaluation
Channel
Perception Checking
24. Stories we use to describe our personal worlds.
Narrative
Dyad
Superiority
Social Comparison
25. Messages that convey valuing - E.g. 'you exist' 'you're important'
Communication Climate
Disagreeing Message
Confirming Communication
Self-serving Bias
26. Anything that interferes with the transmission and reception of a message.
Facework
Interrupting Response
Noise
Controlling Communication
27. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Nonverbal Communication
Social Penetration Model
Presenting Self
28. Area that serves as an extension of our physical being.
Social Penetration Model
Territory
Controlling Communication
Aggressiveness
29. Two-person interacting
Dyad
Evaluation
Cognitive Competence
Significant Other
30. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Disagreeing Message
Social Distance
Disinhibition
Aggressiveness
31. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Face-threatening Acts
Computer-mediated Communication (CMC)
Lie
Stereotyping
32. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Cognitive Competence
Manipulators
Intimate Distance
Controlling Communication
33. Degrees of self-dsclosure.
Personal Space
Confirming Communication
Facework
Social Penetration Model
34. A mirroring of the judgements of those around him or her.
Emblems
Halo Effect
Reflected Appraisal
Proxemics
35. Expresses how you feel about the other person.
Certainty
Relational Dimension (of a message)
Self-serving Bias
Personal Space
36. A way to offer thoughts - feelings - and wants without judging the listener.
Significant Other
Description
Lie
Halo Effect
37. Has two or more equally plausible meanings
Equivocal Language
Androgynous
Certainty
Confirming Communication
38. Tendency to seek information that conforms to an existing self-concept.
Irrelevant Response
Androgynous
Cognitive Conservatism
Content Dimension
39. Study of how communication is affected by the use - organization - and perception of space and distance.
Controlling Communication
Face
Proxemics
Feedback
40. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Self-esteem
Cognitive Conservatism
Disagreeing Message
Sandwich Method
41. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Ambiguous Response
Chronemics
Haptics
Disagreeing Message
42. Messages expressed by nonlinguistic means.
Disfluencies
First-order Realities
Nonverbal Communication
Kinesics
43. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Noise
Self-Disclosure
Reflected Appraisal
Incongruous Response
44. Image you want to present to the world
Public Distance
Equivocal Language
Interrupting Response
Face
45. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Dyad
Self-concept
Benevolent Lie
Public Distance
46. Determination of causes and effects in a series of interactions.
Punctuation
Empathy
Lie
Spiral
47. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Self-serving Bias
Facework
Computer-mediated Communication (CMC)
48. Process of attaching meaning to behavior.
Argumentativeness
Second-order Realities
Attribution
Richness (of communication media)
49. Involve our attaching meaning to first-order things or situations.
Intimate Distance
Significant Other
Second-order Realities
Emblems
50. Stammering and the use of 'uh' - 'um' and 'er'
Self-Disclosure
Complaining
Disfluencies
Evaluation