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Test your basic knowledge |
Interpersonal Communication Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. First step to perception; where data we will attend to.
Selection
Computer-mediated Communication (CMC)
Neutrality
Reflected Appraisal
2. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Transaction Communication Model
Self-Disclosure
Second-order Realities
Haptics
3. Reciprocal pattern of climate patterns. Can be positive or negative.
Qualitative Interpersonal Communication
Spiral
Strategy
Self-fulfilling Prophecy
4. Provides a better way to check and to share your interpretations. Has three parts.
Confirming Communication
Cognitive Competence
Presenting Self
Perception Checking
5. Arrange it in some meaningful way in order to make sense of the world.
Tangential Response
Organization
Feedback
Manipulators
6. When communicators aren't prepared to argue but still want to register dissatisfaction.
Evaluation
Complaining
Reflected Appraisal
Haptics
7. Study of how communication is affected by the use - organization - and perception of space and distance.
Communication Climate
Self-Disclosure
Proxemics
Cognitive Competence
8. Social tone of a relationship; way people feel about each other as they carry out activities
Spontaneity
Social Distance
Reference Groups
Communication Climate
9. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Confirmation Bias
Impersonal Response
Personal Space
Punctuation
10. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Incongruous Response
Ambiguous Response
Provisionalism
11. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Intimate Distance
Confirming Communication
Territory
Spiral
12. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Sandwich Method
Perception Checking
Reflected Appraisal
13. Person you believe yourself to be in moments of honest self-examination.
Disconfirming Communication
Perceived Self
Androgynous
Social Distance
14. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Cognitive Conservatism
Perception Checking
Social Comparison
15. Determination of causes and effects in a series of interactions.
Channel
Punctuation
Defensiveness
Lie
16. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Territory
Ambiguous Response
Public Distance
Chronemics
17. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Provisionalism
Disfluencies
Computer-mediated Communication (CMC)
Oculesics
18. Process of protecting our presenting self - our face
Presenting Self
Defensiveness
Perception Checking
Disinhibition
19. Ability to construct a variety of different frameworks for viewing an issue.
Social Penetration Model
Punctuation
Cognitive Competence
Intimate Distance
20. Has two or more equally plausible meanings
Personal Space
Noise
Equivocal Language
Impersonal Response
21. Verbal or nonverbal; Indicates a response to the previous passage/message.
Self-Disclosure
Lie
Feedback
Cognitive Conservatism
22. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Paralanguage
Attribution
Relational Dimension (of a message)
Sandwich Method
23. Definse-arousing messages in which speakers hide their ulterior motives.
Strategy
Proxemics
Territory
Nonverbal Communication
24. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Punctuation
Self- monitoring
Complaining
Organization
25. Contrasts with strategy. Being honest with others rather than manipulating them.
Territory
Spontaneity
Significant Other
Selection
26. A way to offer thoughts - feelings - and wants without judging the listener.
Disfluencies
Regulators
Argumentativeness
Description
27. Part of self-concept that involves evaluations of self-worth.
Self-fulfilling Prophecy
Self-esteem
Stereotyping
Social Comparison
28. Someone who is positive they're right.
Cognitive Conservatism
Interrupting Response
Certainty
Evaluation
29. Describes the study of how humans use and structure time.
Problem Orientation
Chronemics
Significant Other
Narrative
30. Personal invisible bubble; our own area. People's personal space vary.
Presenting Self
Face
Defensiveness
Personal Space
31. Process by which communicators influence each other's perceptions through communication.
Proxemics
Self- monitoring
Disconfirming Communication
Negotiation
32. Area that serves as an extension of our physical being.
Cognitive Conservatism
Channel
Territory
Punctuation
33. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Presenting Self
Empathy
Evaluation
Interpretation
34. Exaggerated beliefs associated with a categorizing system.
Standpoint Theory
Strategy
Certainty
Stereotyping
35. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Communication Competence
Intimate Distance
Strategy
Impervious Response
36. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Personal Distance
Self-esteem
Problem Orientation
Qualitative Interpersonal Communication
37. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Selection
Defensiveness
Haptics
38. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Confirmation Bias
Computer-mediated Communication (CMC)
Emblems
Paralanguage
39. Anything that interferes with the transmission and reception of a message.
Noise
Defensiveness
Personal Space
Personal Distance
40. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Confirming Communication
Perceived Self
Relational Dimension (of a message)
41. First type of defense-arousing message; judges other person usually in a negative way
Organization
Evaluation
Selection
Description
42. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Irrelevant Response
Paralanguage
Self-serving Bias
Self- monitoring
43. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Content Dimension
Empathy
Selection
Androgynous
44. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Self-serving Bias
Empathy
Public Distance
Organization
45. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Empathy
Presenting Self
Richness (of communication media)
Disinhibition
46. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Nonverbal Communication
Intimate Distance
Self-concept
Disagreeing Message
47. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Androgynous
Chronemics
Manipulators
Argumentativeness
48. Evaluating ourselves in terms of how we compare with others.
Problem Orientation
Disagreeing Message
Social Comparison
Personal Space
49. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Complaining
Self-fulfilling Prophecy
Disfluencies
Ambiguous Response
50. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Stereotyping
Problem Orientation
Equality
Provisionalism