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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






2. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






3. Describes the abundance of nonverbal cues that add clarity to a verbal message.






4. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






5. Person you believe yourself to be in moments of honest self-examination.






6. Person whose evaluations are especially influential.






7. Process of protecting our presenting self - our face






8. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






9. Public image; the way we want to appear to others.






10. Making comments totally unrelated to what the other person was just saying.






11. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






12. Plays a role in virtually every interpersonal act.






13. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






14. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






15. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






16. Anything that interferes with the transmission and reception of a message.






17. Messages expressed by nonlinguistic means.






18. Study of how people communicate through bodily movements.






19. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






20. Process by which communicators influence each other's perceptions through communication.






21. Messages that we perceive as challenging the image we want to project






22. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






23. Expresses how you feel about the other person.






24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






25. A way to offer thoughts - feelings - and wants without judging the listener.






26. Involve our attaching meaning to first-order things or situations.






27. First step to perception; where data we will attend to.






28. Contrasts with strategy. Being honest with others rather than manipulating them.






29. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






30. Communication strategies people use to influence how others view them.






31. Deliberate attempt to hide or misrepresent the truth.






32. Degrees of self-dsclosure.






33. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






34. Ability to construct a variety of different frameworks for viewing an issue.






35. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






36. Attempt to depict all the factors that affect human interaction.






37. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






38. Any interaction between more than two people.






39. Ability to re-create another person's perspective - to experience the world from his/her point of view -






40. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






41. Provides a better way to check and to share your interpretations. Has three parts.






42. Personal invisible bubble; our own area. People's personal space vary.






43. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






44. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






45. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






46. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






47. Occurs when one person begins to speak before the other is through making a point.






48. Stammering and the use of 'uh' - 'um' and 'er'






49. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






50. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world