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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The relatively stable set of perceptions you hold of yourself.






2. Not being malicious; is seen as helpful






3. Masculine and feminine traits.






4. Both effective and appropriate; trying to balance the two when communicating.






5. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






6. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






7. People we use to evaluate our own characteristics.






8. Ability to re-create another person's perspective - to experience the world from his/her point of view -






9. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






10. Involve our attaching meaning to first-order things or situations.






11. When communicators aren't prepared to argue but still want to register dissatisfaction.






12. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






13. Tendency to seek information that conforms to an existing self-concept.






14. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






15. Study of how people communicate through bodily movements.






16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






17. How a person's position in a society shapes their view of society in general and of specific individuals.






18. A mirroring of the judgements of those around him or her.






19. Image you want to present to the world






20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






21. Area that serves as an extension of our physical being.






22. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






23. Stammering and the use of 'uh' - 'um' and 'er'






24. Attempt to depict all the factors that affect human interaction.






25. When we judge ourselves in the most generous terms possible.






26. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






27. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






28. Part of self-concept that involves evaluations of self-worth.






29. Verbal or nonverbal; Indicates a response to the previous passage/message.






30. Personal invisible bubble; our own area. People's personal space vary.






31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






32. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






33. Messages that we perceive as challenging the image we want to project






34. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






35. Arrange it in some meaningful way in order to make sense of the world.






36. Fields of experience that help them make sense of others behavior.






37. Messages expressed by nonlinguistic means.






38. Any interaction between more than two people.






39. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






40. Anything that interferes with the transmission and reception of a message.






41. Person whose evaluations are especially influential.






42. Study of how the eyes can communicate.






43. Social tone of a relationship; way people feel about each other as they carry out activities






44. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






46. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






47. Has two or more equally plausible meanings






48. Person you believe yourself to be in moments of honest self-examination.






49. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






50. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.