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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.
Presenting Self
Attribution
Regulators
Relational Dimension (of a message)
2. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Spiral
Punctuation
Facework
Confirming Communication
3. Communication strategies people use to influence how others view them.
Public Distance
Significant Other
Identity Management
Facework
4. Any interaction between more than two people.
Significant Other
Quantitive Interpersonal Communication
Halo Effect
Channel
5. Two-person interacting
Dyad
Identity Management
Empathy
Significant Other
6. Contrasts with strategy. Being honest with others rather than manipulating them.
Strategy
Interrupting Response
First-order Realities
Spontaneity
7. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Territory
Significant Other
Evaluation
8. Messages that we perceive as challenging the image we want to project
Impervious Response
Controlling Communication
Face-threatening Acts
Androgynous
9. First type of defense-arousing message; judges other person usually in a negative way
Relational Dimension (of a message)
Evaluation
Narrative
Face
10. Definse-arousing messages in which speakers hide their ulterior motives.
Interrupting Response
Nonverbal Communication
Strategy
Face
11. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Disinhibition
Paralanguage
Kinesics
Interrupting Response
12. Area that serves as an extension of our physical being.
Confirming Communication
Chronemics
Territory
Computer-mediated Communication (CMC)
13. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Kinesics
Description
Incongruous Response
14. Image you want to present to the world
Impersonal Response
Face
Noise
Significant Other
15. Masculine and feminine traits.
Significant Other
Environment (Contexts)
Halo Effect
Androgynous
16. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Spiral
Ambiguous Response
Interrupting Response
Superiority
17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Personal Distance
Lie
Strategy
18. Both effective and appropriate; trying to balance the two when communicating.
First-order Realities
Environment (Contexts)
Standpoint Theory
Communication Competence
19. Occurs when one person begins to speak before the other is through making a point.
Second-order Realities
Manipulators
Superiority
Interrupting Response
20. Not being malicious; is seen as helpful
Benevolent Lie
Content Dimension
Disfluencies
Nonverbal Communication
21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Social Comparison
Selection
Argumentativeness
Significant Other
22. Process of attaching meaning to behavior.
Disfluencies
Attribution
Presenting Self
Kinesics
23. Arrange it in some meaningful way in order to make sense of the world.
Stereotyping
Organization
Kinesics
Controlling Communication
24. A way to offer thoughts - feelings - and wants without judging the listener.
Punctuation
Evaluation
Description
Benevolent Lie
25. Attempt to depict all the factors that affect human interaction.
Tangential Response
Transaction Communication Model
Manipulators
Disinhibition
26. Stories we use to describe our personal worlds.
Qualitative Interpersonal Communication
Disinhibition
Selection
Narrative
27. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Evaluation
Attribution
Ambiguous Response
28. Reciprocal pattern of climate patterns. Can be positive or negative.
Cognitive Competence
Personal Space
First-order Realities
Spiral
29. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Stereotyping
Impersonal Response
Superiority
Regulators
30. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Standpoint Theory
Self-concept
Presenting Self
31. Fields of experience that help them make sense of others behavior.
Self-serving Bias
Stereotyping
Presenting Self
Environment (Contexts)
32. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Disconfirming Communication
Presenting Self
Qualitative Interpersonal Communication
Communication Competence
33. Person whose evaluations are especially influential.
Benevolent Lie
Significant Other
Richness (of communication media)
Social Distance
34. People we use to evaluate our own characteristics.
Disinhibition
Noise
Selection
Reference Groups
35. Part of self-concept that involves evaluations of self-worth.
Self-esteem
Feedback
Quantitive Interpersonal Communication
Cognitive Competence
36. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Self- monitoring
Face
Problem Orientation
Manipulators
37. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Haptics
Empathy
Self- monitoring
Impersonal Response
38. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Aggressiveness
Tangential Response
Equality
Personal Space
39. Physically observable qualities of a thing or situation.
Presenting Self
Empathy
Impersonal Response
First-order Realities
40. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Empathy
Self- monitoring
Quantitive Interpersonal Communication
Problem Orientation
41. Has two or more equally plausible meanings
Equivocal Language
Self- monitoring
Territory
Description
42. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Computer-mediated Communication (CMC)
Dyad
Territory
Paralanguage
43. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
First-order Realities
Androgynous
Emblems
Impervious Response
44. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirmation Bias
Richness (of communication media)
Organization
Sandwich Method
45. Study of how communication is affected by the use - organization - and perception of space and distance.
Personal Distance
Proxemics
Spiral
Confirmation Bias
46. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Sandwich Method
Argumentativeness
Problem Orientation
Disfluencies
47. Messages that convey valuing - E.g. 'you exist' 'you're important'
Complaining
Feedback
Personal Space
Confirming Communication
48. Making comments totally unrelated to what the other person was just saying.
Superiority
Irrelevant Response
Spontaneity
Complaining
49. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Ambiguous Response
Relational Dimension (of a message)
Haptics
Presenting Self
50. Process of protecting our presenting self - our face
Irrelevant Response
Cognitive Competence
Defensiveness
Self-esteem