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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Definse-arousing messages in which speakers hide their ulterior motives.
Identity Management
Attribution
Interpretation
Strategy
2. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Nonverbal Communication
Defensiveness
Reference Groups
3. Anything that interferes with the transmission and reception of a message.
Ambiguous Response
Spontaneity
Noise
Manipulators
4. Ability to construct a variety of different frameworks for viewing an issue.
Ambiguous Response
Nonverbal Communication
Disinhibition
Cognitive Competence
5. Study of how communication is affected by the use - organization - and perception of space and distance.
Feedback
Proxemics
Punctuation
Self- monitoring
6. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Noise
Presenting Self
Richness (of communication media)
Manipulators
7. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Public Distance
Irrelevant Response
Strategy
Disfluencies
8. The relatively stable set of perceptions you hold of yourself.
Provisionalism
First-order Realities
Self-concept
Quantitive Interpersonal Communication
9. Describes the study of how humans use and structure time.
Chronemics
Noise
Manipulators
Spontaneity
10. Messages expressed by nonlinguistic means.
Interrupting Response
Nonverbal Communication
Feedback
Presenting Self
11. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Strategy
Spiral
Social Comparison
12. Expresses how you feel about the other person.
Relational Dimension (of a message)
First-order Realities
Manipulators
Empathy
13. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Incongruous Response
Interpretation
Irrelevant Response
Spontaneity
14. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Social Penetration Model
Ambiguous Response
Computer-mediated Communication (CMC)
Empathy
15. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Complaining
Relational Dimension (of a message)
First-order Realities
16. How a person's position in a society shapes their view of society in general and of specific individuals.
Emblems
Reflected Appraisal
Androgynous
Standpoint Theory
17. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Cognitive Competence
Oculesics
Personal Distance
Disconfirming Communication
18. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Oculesics
Lie
Defensiveness
Tangential Response
19. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Organization
Social Penetration Model
Aggressiveness
Significant Other
20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Relational Dimension (of a message)
Lie
Channel
Transaction Communication Model
21. Someone who is positive they're right.
Dyad
Regulators
Certainty
Personal Distance
22. Evaluating ourselves in terms of how we compare with others.
Second-order Realities
Social Comparison
Punctuation
Standpoint Theory
23. First type of defense-arousing message; judges other person usually in a negative way
Haptics
Evaluation
Reference Groups
Interpretation
24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Equality
Perception Checking
Content Dimension
Transaction Communication Model
25. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Dyad
Oculesics
Narrative
Richness (of communication media)
26. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Sandwich Method
Emblems
Impervious Response
Self-serving Bias
27. Image you want to present to the world
Channel
Impersonal Response
Face
Quantitive Interpersonal Communication
28. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Punctuation
Computer-mediated Communication (CMC)
Halo Effect
Noise
29. Distinguishes the study of touching.
Emblems
Haptics
Spiral
Presenting Self
30. Involve our attaching meaning to first-order things or situations.
Presenting Self
Stereotyping
Face
Second-order Realities
31. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Feedback
Computer-mediated Communication (CMC)
Sandwich Method
Confirmation Bias
32. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Halo Effect
Impersonal Response
Presenting Self
Disinhibition
33. Degrees of self-dsclosure.
Reflected Appraisal
Social Penetration Model
Strategy
Second-order Realities
34. Has two or more equally plausible meanings
Dyad
Territory
Equivocal Language
Paralanguage
35. Communication strategies people use to influence how others view them.
Narrative
Ambiguous Response
Identity Management
Reflected Appraisal
36. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Self-esteem
Disagreeing Message
Intimate Distance
Significant Other
37. Verbal or nonverbal; Indicates a response to the previous passage/message.
Face-threatening Acts
Feedback
Tangential Response
Equivocal Language
38. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Aggressiveness
Halo Effect
Stereotyping
39. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Impervious Response
Provisionalism
Dyad
Manipulators
40. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Richness (of communication media)
Self-fulfilling Prophecy
Strategy
Content Dimension
41. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Social Distance
Intimate Distance
Neutrality
Public Distance
42. Exaggerated beliefs associated with a categorizing system.
Problem Orientation
Stereotyping
Territory
Content Dimension
43. Person whose evaluations are especially influential.
Significant Other
Punctuation
Neutrality
Benevolent Lie
44. Both effective and appropriate; trying to balance the two when communicating.
Interpretation
Attribution
Communication Competence
Interrupting Response
45. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Communication Climate
Confirmation Bias
Controlling Communication
46. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Second-order Realities
Social Comparison
Social Penetration Model
Social Distance
47. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Reference Groups
Personal Space
Superiority
Face
48. Not being malicious; is seen as helpful
Empathy
Problem Orientation
Qualitative Interpersonal Communication
Benevolent Lie
49. Stammering and the use of 'uh' - 'um' and 'er'
Identity Management
Disfluencies
Intimate Distance
Empathy
50. Determination of causes and effects in a series of interactions.
Self-Disclosure
Androgynous
Punctuation
Reference Groups