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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Communication Climate
Chronemics
Transaction Communication Model
Qualitative Interpersonal Communication
2. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Self-concept
Public Distance
Empathy
Self-Disclosure
3. When communicators aren't prepared to argue but still want to register dissatisfaction.
Self-fulfilling Prophecy
Complaining
Cognitive Competence
Controlling Communication
4. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Negotiation
Cognitive Conservatism
Controlling Communication
Content Dimension
5. Not being malicious; is seen as helpful
Benevolent Lie
Organization
Communication Climate
Equality
6. Tendency to seek information that conforms to an existing self-concept.
Cognitive Conservatism
Self-concept
Content Dimension
Feedback
7. Stammering and the use of 'uh' - 'um' and 'er'
Stereotyping
Benevolent Lie
Perception Checking
Disfluencies
8. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Territory
Halo Effect
Transaction Communication Model
Quantitive Interpersonal Communication
9. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Personal Space
Relational Dimension (of a message)
Cognitive Conservatism
10. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Qualitative Interpersonal Communication
Oculesics
Empathy
11. Reciprocal pattern of climate patterns. Can be positive or negative.
Public Distance
Nonverbal Communication
Spiral
Incongruous Response
12. Masculine and feminine traits.
Perceived Self
Androgynous
Narrative
Facework
13. Plays a role in virtually every interpersonal act.
Emblems
Dyad
Richness (of communication media)
Interpretation
14. Process of attaching meaning to behavior.
Interrupting Response
Feedback
Attribution
Social Distance
15. Person whose evaluations are especially influential.
Self-fulfilling Prophecy
Incongruous Response
Self-concept
Significant Other
16. How a person's position in a society shapes their view of society in general and of specific individuals.
Reference Groups
Perceived Self
Argumentativeness
Standpoint Theory
17. Anything that interferes with the transmission and reception of a message.
Computer-mediated Communication (CMC)
Communication Climate
Emblems
Noise
18. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Empathy
Public Distance
Self-Disclosure
Nonverbal Communication
19. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Disconfirming Communication
Benevolent Lie
Self-esteem
20. Process by which communicators influence each other's perceptions through communication.
Controlling Communication
Confirming Communication
Negotiation
Defensiveness
21. The relatively stable set of perceptions you hold of yourself.
Organization
Self-esteem
Self-concept
Face
22. Area that serves as an extension of our physical being.
Oculesics
Territory
Presenting Self
Communication Climate
23. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Confirmation Bias
Interrupting Response
Social Distance
Self-fulfilling Prophecy
24. Making comments totally unrelated to what the other person was just saying.
Qualitative Interpersonal Communication
Irrelevant Response
Communication Climate
Disagreeing Message
25. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Feedback
Defensiveness
Stereotyping
26. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Selection
Disfluencies
Social Distance
Disinhibition
27. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Sandwich Method
Strategy
Interpretation
Channel
28. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Confirming Communication
Richness (of communication media)
Cognitive Competence
29. Messages that convey valuing - E.g. 'you exist' 'you're important'
Self-concept
Identity Management
Communication Climate
Confirming Communication
30. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Territory
Regulators
Empathy
31. Has two or more equally plausible meanings
Interrupting Response
Equivocal Language
Content Dimension
Chronemics
32. Distinguishes the study of touching.
Haptics
Personal Space
Presenting Self
Communication Climate
33. Exaggerated beliefs associated with a categorizing system.
Self-fulfilling Prophecy
Channel
Disconfirming Communication
Stereotyping
34. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Public Distance
Self- monitoring
Paralanguage
35. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Aggressiveness
Significant Other
Self-esteem
Personal Distance
36. Communication strategies people use to influence how others view them.
Communication Competence
Face
Disinhibition
Identity Management
37. Degrees of self-dsclosure.
Manipulators
Content Dimension
Social Penetration Model
Provisionalism
38. People we use to evaluate our own characteristics.
Reference Groups
Controlling Communication
First-order Realities
Equality
39. Deliberate attempt to hide or misrepresent the truth.
Self-esteem
Lie
Controlling Communication
Empathy
40. Ability to construct a variety of different frameworks for viewing an issue.
Certainty
Benevolent Lie
Cognitive Competence
Perception Checking
41. Part of self-concept that involves evaluations of self-worth.
Social Distance
Interrupting Response
Self-esteem
Empathy
42. Image you want to present to the world
Social Penetration Model
Provisionalism
Social Comparison
Face
43. Occurs when one person begins to speak before the other is through making a point.
Disagreeing Message
Interrupting Response
Cognitive Competence
Manipulators
44. Describes the study of how humans use and structure time.
Chronemics
Transaction Communication Model
Presenting Self
Androgynous
45. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Environment (Contexts)
Neutrality
Strategy
Paralanguage
46. First step to perception; where data we will attend to.
Richness (of communication media)
Selection
Paralanguage
Strategy
47. When we judge ourselves in the most generous terms possible.
Social Distance
Self-serving Bias
Organization
Sandwich Method
48. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Reflected Appraisal
Neutrality
Social Distance
49. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Richness (of communication media)
Feedback
Disconfirming Communication
Self-serving Bias
50. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Relational Dimension (of a message)
Tangential Response
Nonverbal Communication
Self-esteem