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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.

2. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.

3. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

4. Tendency to seek information that conforms to an existing self-concept.

5. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

6. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.

7. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

8. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.

9. Process of attaching meaning to behavior.

10. First type of defense-arousing message; judges other person usually in a negative way

11. A way to offer thoughts - feelings - and wants without judging the listener.

12. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

13. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

14. Messages that convey valuing - E.g. 'you exist' 'you're important'

15. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

16. Study of how communication is affected by the use - organization - and perception of space and distance.

17. When communicators aren't prepared to argue but still want to register dissatisfaction.

18. First step to perception; where data we will attend to.

19. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.

20. Ability to re-create another person's perspective - to experience the world from his/her point of view -

21. Messages that we perceive as challenging the image we want to project

22. Person whose evaluations are especially influential.

23. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

24. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

25. Any interaction between more than two people.

26. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

27. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

28. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.

29. People we use to evaluate our own characteristics.

30. Describes the abundance of nonverbal cues that add clarity to a verbal message.

31. Process of protecting our presenting self - our face

32. Fields of experience that help them make sense of others behavior.

33. Determination of causes and effects in a series of interactions.

34. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.

35. Provides a better way to check and to share your interpretations. Has three parts.

36. Distinguishes the study of touching.

37. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.

38. Has two or more equally plausible meanings

39. Image you want to present to the world

40. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

41. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

42. How a person's position in a society shapes their view of society in general and of specific individuals.

43. Making comments totally unrelated to what the other person was just saying.

44. Stories we use to describe our personal worlds.

45. Occurs when one person begins to speak before the other is through making a point.

46. Deliberate attempt to hide or misrepresent the truth.

47. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

48. The relatively stable set of perceptions you hold of yourself.

49. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

50. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'