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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Contrasts with strategy. Being honest with others rather than manipulating them.

2. Personal invisible bubble; our own area. People's personal space vary.

3. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.

4. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'

5. People we use to evaluate our own characteristics.

6. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

7. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.

8. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

9. Exaggerated beliefs associated with a categorizing system.

10. A mirroring of the judgements of those around him or her.

11. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.

12. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.

13. The relatively stable set of perceptions you hold of yourself.

14. Contrasts with Neutrality. Helps rid communication of the quality of indifference.

15. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

16. Describes the abundance of nonverbal cues that add clarity to a verbal message.

17. A way to offer thoughts - feelings - and wants without judging the listener.

18. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.

19. Image you want to present to the world

20. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.

21. Distinguishes the study of touching.

22. Study of how people communicate through bodily movements.

23. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

24. First step to perception; where data we will attend to.

25. Process of attaching meaning to behavior.

26. Ability to construct a variety of different frameworks for viewing an issue.

27. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

28. Process of protecting our presenting self - our face

29. Area that serves as an extension of our physical being.

30. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

31. Occurs when one person begins to speak before the other is through making a point.

32. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call

33. Fields of experience that help them make sense of others behavior.

34. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

35. Communication strategies people use to influence how others view them.

36. Arrange it in some meaningful way in order to make sense of the world.

37. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.

38. Involve our attaching meaning to first-order things or situations.

39. Messages that we perceive as challenging the image we want to project

40. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

41. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

42. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.

43. Messages expressed by nonlinguistic means.

44. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

46. When communicators aren't prepared to argue but still want to register dissatisfaction.

47. Reciprocal pattern of climate patterns. Can be positive or negative.

48. Plays a role in virtually every interpersonal act.

49. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

50. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging