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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability to construct a variety of different frameworks for viewing an issue.






2. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






3. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






4. Social tone of a relationship; way people feel about each other as they carry out activities






5. A way to offer thoughts - feelings - and wants without judging the listener.






6. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






7. The relatively stable set of perceptions you hold of yourself.






8. Distinguishes the study of touching.






9. Public image; the way we want to appear to others.






10. First step to perception; where data we will attend to.






11. Study of how communication is affected by the use - organization - and perception of space and distance.






12. When we judge ourselves in the most generous terms possible.






13. Plays a role in virtually every interpersonal act.






14. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






15. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






17. Messages that we perceive as challenging the image we want to project






18. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






19. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






20. Tendency to seek information that conforms to an existing self-concept.






21. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






22. Determination of causes and effects in a series of interactions.






23. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






24. Degrees of self-dsclosure.






25. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






26. People we use to evaluate our own characteristics.






27. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






28. Someone who is positive they're right.






29. Messages expressed by nonlinguistic means.






30. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






31. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






32. Physically observable qualities of a thing or situation.






33. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






34. Arrange it in some meaningful way in order to make sense of the world.






35. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






36. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






37. A mirroring of the judgements of those around him or her.






38. Area that serves as an extension of our physical being.






39. Person whose evaluations are especially influential.






40. Involve our attaching meaning to first-order things or situations.






41. Masculine and feminine traits.






42. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






43. Expresses how you feel about the other person.






44. Personal invisible bubble; our own area. People's personal space vary.






45. When communicators aren't prepared to argue but still want to register dissatisfaction.






46. Process of protecting our presenting self - our face






47. Reciprocal pattern of climate patterns. Can be positive or negative.






48. Both effective and appropriate; trying to balance the two when communicating.






49. Messages that convey valuing - E.g. 'you exist' 'you're important'






50. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world