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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






2. Involve our attaching meaning to first-order things or situations.






3. A way to offer thoughts - feelings - and wants without judging the listener.






4. How a person's position in a society shapes their view of society in general and of specific individuals.






5. Verbal or nonverbal; Indicates a response to the previous passage/message.






6. Messages that convey valuing - E.g. 'you exist' 'you're important'






7. The relatively stable set of perceptions you hold of yourself.






8. Physically observable qualities of a thing or situation.






9. Process by which communicators influence each other's perceptions through communication.






10. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.






11. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






12. When communicators aren't prepared to argue but still want to register dissatisfaction.






13. Part of self-concept that involves evaluations of self-worth.






14. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






15. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






16. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






17. Degrees of self-dsclosure.






18. Both effective and appropriate; trying to balance the two when communicating.






19. Has two or more equally plausible meanings






20. Evaluating ourselves in terms of how we compare with others.






21. Deliberate attempt to hide or misrepresent the truth.






22. Plays a role in virtually every interpersonal act.






23. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






24. Study of how people communicate through bodily movements.






25. Making comments totally unrelated to what the other person was just saying.






26. Ability to re-create another person's perspective - to experience the world from his/her point of view -






27. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






28. Study of how the eyes can communicate.






29. Occurs when one person begins to speak before the other is through making a point.






30. Study of how communication is affected by the use - organization - and perception of space and distance.






31. Definse-arousing messages in which speakers hide their ulterior motives.






32. Stammering and the use of 'uh' - 'um' and 'er'






33. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






34. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






35. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






36. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






37. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






38. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






39. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






40. Social tone of a relationship; way people feel about each other as they carry out activities






41. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






42. When we judge ourselves in the most generous terms possible.






43. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






44. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






45. Messages that we perceive as challenging the image we want to project






46. Not being malicious; is seen as helpful






47. Any interaction between more than two people.






48. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.






49. Public image; the way we want to appear to others.






50. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.