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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involve our attaching meaning to first-order things or situations.






2. Study of how the eyes can communicate.






3. Exaggerated beliefs associated with a categorizing system.






4. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'






5. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






6. Verbal or nonverbal; Indicates a response to the previous passage/message.






7. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






8. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






9. Person whose evaluations are especially influential.






10. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






11. Physically observable qualities of a thing or situation.






12. Someone who is positive they're right.






13. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






14. Part of self-concept that involves evaluations of self-worth.






15. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






16. Stammering and the use of 'uh' - 'um' and 'er'






17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






18. Messages that we perceive as challenging the image we want to project






19. Occurs when one person begins to speak before the other is through making a point.






20. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






21. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






22. Evaluating ourselves in terms of how we compare with others.






23. Fields of experience that help them make sense of others behavior.






24. Plays a role in virtually every interpersonal act.






25. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






26. Reciprocal pattern of climate patterns. Can be positive or negative.






27. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






28. Area that serves as an extension of our physical being.






29. Arrange it in some meaningful way in order to make sense of the world.






30. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






31. A way to offer thoughts - feelings - and wants without judging the listener.






32. Not being malicious; is seen as helpful






33. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






34. Degrees of self-dsclosure.






35. Ability to construct a variety of different frameworks for viewing an issue.






36. Ability to re-create another person's perspective - to experience the world from his/her point of view -






37. Describes the abundance of nonverbal cues that add clarity to a verbal message.






38. When we judge ourselves in the most generous terms possible.






39. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






40. Making comments totally unrelated to what the other person was just saying.






41. Expresses how you feel about the other person.






42. Process of protecting our presenting self - our face






43. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






44. Stories we use to describe our personal worlds.






45. Communication strategies people use to influence how others view them.






46. Image you want to present to the world






47. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






48. Anything that interferes with the transmission and reception of a message.






49. Messages that convey valuing - E.g. 'you exist' 'you're important'






50. Any interaction between more than two people.