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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Deliberate attempt to hide or misrepresent the truth.

2. Verbal or nonverbal; Indicates a response to the previous passage/message.

3. Messages expressed by nonlinguistic means.

4. Messages that convey valuing - E.g. 'you exist' 'you're important'

5. A way to offer thoughts - feelings - and wants without judging the listener.

6. Definse-arousing messages in which speakers hide their ulterior motives.

7. Degrees of self-dsclosure.

8. First type of defense-arousing message; judges other person usually in a negative way

9. Personal invisible bubble; our own area. People's personal space vary.

10. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

11. Fields of experience that help them make sense of others behavior.

12. Describes the study of how humans use and structure time.

13. People we use to evaluate our own characteristics.

14. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

15. Contrasts with Neutrality. Helps rid communication of the quality of indifference.

16. Study of how communication is affected by the use - organization - and perception of space and distance.

17. Attempt to depict all the factors that affect human interaction.

18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

19. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

20. Messages that we perceive as challenging the image we want to project

21. Masculine and feminine traits.

22. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

23. Study of how people communicate through bodily movements.

24. Expresses how you feel about the other person.

25. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'

26. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed

27. Area that serves as an extension of our physical being.

28. Plays a role in virtually every interpersonal act.

29. Not being malicious; is seen as helpful

30. Study of how the eyes can communicate.

31. Distinguishes the study of touching.

32. When we judge ourselves in the most generous terms possible.

33. When communicators aren't prepared to argue but still want to register dissatisfaction.

34. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

35. Has two or more equally plausible meanings

36. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.

37. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.

38. Social tone of a relationship; way people feel about each other as they carry out activities

39. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

40. Public image; the way we want to appear to others.

41. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.

42. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.

43. Tendency to seek information that conforms to an existing self-concept.

44. Contrasts with strategy. Being honest with others rather than manipulating them.

45. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift

46. Involve our attaching meaning to first-order things or situations.

47. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.

48. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.

49. Reciprocal pattern of climate patterns. Can be positive or negative.

50. A mirroring of the judgements of those around him or her.