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Test your basic knowledge |
Interpersonal Communication Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.
Self-fulfilling Prophecy
Interpretation
Evaluation
Complaining
2. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Perception Checking
Richness (of communication media)
Disconfirming Communication
Equivocal Language
3. Deliberate attempt to hide or misrepresent the truth.
Facework
Intimate Distance
Presenting Self
Lie
4. How a person's position in a society shapes their view of society in general and of specific individuals.
Standpoint Theory
Proxemics
Aggressiveness
Reflected Appraisal
5. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Tangential Response
Noise
Benevolent Lie
Equality
6. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Face
Regulators
Evaluation
Incongruous Response
7. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Irrelevant Response
Sandwich Method
Qualitative Interpersonal Communication
8. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Equivocal Language
Impersonal Response
Regulators
Self-esteem
9. Plays a role in virtually every interpersonal act.
Intimate Distance
Interpretation
Territory
Halo Effect
10. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Cognitive Competence
Self-Disclosure
Ambiguous Response
Incongruous Response
11. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Emblems
Disinhibition
Superiority
Provisionalism
12. Not being malicious; is seen as helpful
Benevolent Lie
Provisionalism
Face-threatening Acts
Presenting Self
13. The relatively stable set of perceptions you hold of yourself.
Face-threatening Acts
Nonverbal Communication
Benevolent Lie
Self-concept
14. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Halo Effect
Lie
Sandwich Method
Paralanguage
15. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Social Distance
Proxemics
Empathy
Environment (Contexts)
16. Exaggerated beliefs associated with a categorizing system.
Environment (Contexts)
Stereotyping
Aggressiveness
Emblems
17. Degrees of self-dsclosure.
Manipulators
Social Penetration Model
Face-threatening Acts
Chronemics
18. Making comments totally unrelated to what the other person was just saying.
Irrelevant Response
Qualitative Interpersonal Communication
Benevolent Lie
Self- monitoring
19. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Oculesics
Tangential Response
Standpoint Theory
Punctuation
20. Person you believe yourself to be in moments of honest self-examination.
Impervious Response
Perceived Self
Neutrality
Sandwich Method
21. Reciprocal pattern of climate patterns. Can be positive or negative.
Significant Other
Spiral
Reference Groups
Neutrality
22. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Argumentativeness
Content Dimension
Feedback
Communication Competence
23. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Spontaneity
Provisionalism
Presenting Self
Disinhibition
24. Personal invisible bubble; our own area. People's personal space vary.
Second-order Realities
Personal Space
Social Comparison
Complaining
25. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Facework
Significant Other
Evaluation
Richness (of communication media)
26. Anything that interferes with the transmission and reception of a message.
Attribution
Noise
Computer-mediated Communication (CMC)
Identity Management
27. First step to perception; where data we will attend to.
Disinhibition
Incongruous Response
Content Dimension
Selection
28. Involve our attaching meaning to first-order things or situations.
Content Dimension
Face
Disconfirming Communication
Second-order Realities
29. When communicators aren't prepared to argue but still want to register dissatisfaction.
Noise
Complaining
Spontaneity
Irrelevant Response
30. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Chronemics
Defensiveness
Presenting Self
Empathy
31. Public image; the way we want to appear to others.
Selection
Equivocal Language
Presenting Self
Negotiation
32. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Self-fulfilling Prophecy
Ambiguous Response
Problem Orientation
33. When we judge ourselves in the most generous terms possible.
Confirming Communication
Regulators
Self-serving Bias
Perceived Self
34. Attempt to depict all the factors that affect human interaction.
Sandwich Method
Significant Other
Disfluencies
Transaction Communication Model
35. Physically observable qualities of a thing or situation.
Channel
Oculesics
First-order Realities
Disinhibition
36. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Significant Other
Stereotyping
Paralanguage
37. Ability to construct a variety of different frameworks for viewing an issue.
Evaluation
Paralanguage
Cognitive Competence
Confirmation Bias
38. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Disfluencies
Presenting Self
Provisionalism
Self- monitoring
39. Has two or more equally plausible meanings
Cognitive Competence
Interrupting Response
Environment (Contexts)
Equivocal Language
40. Part of self-concept that involves evaluations of self-worth.
Evaluation
Equivocal Language
Provisionalism
Self-esteem
41. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Qualitative Interpersonal Communication
Disinhibition
Content Dimension
Channel
42. Two-person interacting
Empathy
Equivocal Language
Content Dimension
Dyad
43. First type of defense-arousing message; judges other person usually in a negative way
Oculesics
Certainty
Evaluation
Confirming Communication
44. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.
Empathy
Impersonal Response
Kinesics
Facework
45. Tendency to seek information that conforms to an existing self-concept.
Strategy
Cognitive Conservatism
Confirmation Bias
Standpoint Theory
46. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Punctuation
Defensiveness
Intimate Distance
Impervious Response
47. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Equality
Negotiation
Qualitative Interpersonal Communication
Tangential Response
48. Occurs when one person begins to speak before the other is through making a point.
Superiority
Interrupting Response
Strategy
Identity Management
49. Stammering and the use of 'uh' - 'um' and 'er'
Second-order Realities
Punctuation
Disfluencies
Superiority
50. Masculine and feminine traits.
Superiority
Androgynous
Self-serving Bias
Kinesics