Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expresses how you feel about the other person.






2. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






3. Communication strategies people use to influence how others view them.






4. Any interaction between more than two people.






5. Two-person interacting






6. Contrasts with strategy. Being honest with others rather than manipulating them.






7. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






8. Messages that we perceive as challenging the image we want to project






9. First type of defense-arousing message; judges other person usually in a negative way






10. Definse-arousing messages in which speakers hide their ulterior motives.






11. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






12. Area that serves as an extension of our physical being.






13. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






14. Image you want to present to the world






15. Masculine and feminine traits.






16. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






17. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






18. Both effective and appropriate; trying to balance the two when communicating.






19. Occurs when one person begins to speak before the other is through making a point.






20. Not being malicious; is seen as helpful






21. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






22. Process of attaching meaning to behavior.






23. Arrange it in some meaningful way in order to make sense of the world.






24. A way to offer thoughts - feelings - and wants without judging the listener.






25. Attempt to depict all the factors that affect human interaction.






26. Stories we use to describe our personal worlds.






27. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






28. Reciprocal pattern of climate patterns. Can be positive or negative.






29. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






30. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






31. Fields of experience that help them make sense of others behavior.






32. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






33. Person whose evaluations are especially influential.






34. People we use to evaluate our own characteristics.






35. Part of self-concept that involves evaluations of self-worth.






36. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






37. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






38. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






39. Physically observable qualities of a thing or situation.






40. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.






41. Has two or more equally plausible meanings






42. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






43. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






44. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






45. Study of how communication is affected by the use - organization - and perception of space and distance.






46. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






47. Messages that convey valuing - E.g. 'you exist' 'you're important'






48. Making comments totally unrelated to what the other person was just saying.






49. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world






50. Process of protecting our presenting self - our face