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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Punctuation
Identity Management
Territory
Tangential Response
2. Someone who is positive they're right.
Evaluation
Certainty
Impervious Response
Content Dimension
3. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Content Dimension
Self-esteem
Social Distance
Impervious Response
4. Person you believe yourself to be in moments of honest self-examination.
Noise
Cognitive Conservatism
Benevolent Lie
Perceived Self
5. Study of how people communicate through bodily movements.
Disinhibition
Kinesics
Regulators
Irrelevant Response
6. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Face
Tangential Response
Disinhibition
Significant Other
7. Evaluating ourselves in terms of how we compare with others.
Presenting Self
Social Comparison
Stereotyping
Cognitive Competence
8. Both effective and appropriate; trying to balance the two when communicating.
Selection
Communication Competence
Empathy
Nonverbal Communication
9. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Communication Competence
Face
Regulators
Self- monitoring
10. Arrange it in some meaningful way in order to make sense of the world.
Complaining
Organization
Incongruous Response
Face
11. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Interrupting Response
Certainty
Channel
Cognitive Competence
12. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Stereotyping
Impervious Response
Personal Distance
Description
13. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Negotiation
Confirming Communication
Content Dimension
Spontaneity
14. When we judge ourselves in the most generous terms possible.
Interrupting Response
Complaining
Self-serving Bias
First-order Realities
15. Study of how the eyes can communicate.
Oculesics
Selection
Communication Competence
Problem Orientation
16. A mirroring of the judgements of those around him or her.
Social Comparison
Self-Disclosure
Superiority
Reflected Appraisal
17. Exaggerated beliefs associated with a categorizing system.
Stereotyping
Disinhibition
Standpoint Theory
Disfluencies
18. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Negotiation
Intimate Distance
Content Dimension
Equality
19. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Certainty
Haptics
Confirmation Bias
20. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Sandwich Method
Social Comparison
Self-Disclosure
Emblems
21. Stories we use to describe our personal worlds.
Narrative
Richness (of communication media)
Controlling Communication
Perception Checking
22. Occurs when one person begins to speak before the other is through making a point.
Disconfirming Communication
Interrupting Response
Problem Orientation
Empathy
23. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Social Penetration Model
Face
Content Dimension
Empathy
24. Has two or more equally plausible meanings
Equivocal Language
Lie
Richness (of communication media)
Spiral
25. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Empathy
Empathy
Equality
Narrative
26. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Content Dimension
Quantitive Interpersonal Communication
Halo Effect
Superiority
27. Study of how communication is affected by the use - organization - and perception of space and distance.
First-order Realities
Aggressiveness
Proxemics
Halo Effect
28. Part of self-concept that involves evaluations of self-worth.
Reflected Appraisal
Equality
Confirmation Bias
Self-esteem
29. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Standpoint Theory
Self-serving Bias
Presenting Self
30. Public image; the way we want to appear to others.
Self-Disclosure
Feedback
Presenting Self
Emblems
31. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Social Distance
Provisionalism
First-order Realities
Neutrality
32. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Impervious Response
Interrupting Response
Empathy
Social Distance
33. Not being malicious; is seen as helpful
Organization
Self-fulfilling Prophecy
Benevolent Lie
Negotiation
34. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Personal Distance
Equality
Androgynous
Disagreeing Message
35. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Cognitive Competence
Androgynous
First-order Realities
36. Reciprocal pattern of climate patterns. Can be positive or negative.
Self-esteem
Spiral
First-order Realities
Channel
37. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Climate
Qualitative Interpersonal Communication
Spiral
Noise
38. Messages that convey valuing - E.g. 'you exist' 'you're important'
Confirming Communication
Selection
Environment (Contexts)
Neutrality
39. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Spontaneity
Argumentativeness
Provisionalism
Proxemics
40. Verbal or nonverbal; Indicates a response to the previous passage/message.
Face-threatening Acts
Negotiation
Intimate Distance
Feedback
41. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Impersonal Response
Halo Effect
Neutrality
Disfluencies
42. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Selection
Attribution
Neutrality
Identity Management
43. Making comments totally unrelated to what the other person was just saying.
Proxemics
Irrelevant Response
Stereotyping
Oculesics
44. Tendency to seek information that conforms to an existing self-concept.
Disagreeing Message
Kinesics
Face
Cognitive Conservatism
45. Masculine and feminine traits.
Perceived Self
Kinesics
Androgynous
Superiority
46. Degrees of self-dsclosure.
Social Penetration Model
Self-serving Bias
Stereotyping
Personal Distance
47. Involve our attaching meaning to first-order things or situations.
Feedback
Second-order Realities
Confirming Communication
Disinhibition
48. Stammering and the use of 'uh' - 'um' and 'er'
Androgynous
Impervious Response
Disfluencies
Manipulators
49. Process of protecting our presenting self - our face
Defensiveness
Reflected Appraisal
Communication Climate
Aggressiveness
50. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Dyad
Neutrality
Impervious Response
Personal Distance