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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Determination of causes and effects in a series of interactions.
Social Penetration Model
Self-Disclosure
Facework
Punctuation
2. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Social Distance
Empathy
Impervious Response
Channel
3. Someone who is positive they're right.
Disconfirming Communication
Channel
Certainty
Self- monitoring
4. Messages that we perceive as challenging the image we want to project
Irrelevant Response
Interpretation
Negotiation
Face-threatening Acts
5. Process of protecting our presenting self - our face
Problem Orientation
Defensiveness
Confirming Communication
Spontaneity
6. When communicators aren't prepared to argue but still want to register dissatisfaction.
Presenting Self
Complaining
Irrelevant Response
Disagreeing Message
7. People we use to evaluate our own characteristics.
Description
Sandwich Method
Interpretation
Reference Groups
8. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Disconfirming Communication
Problem Orientation
Incongruous Response
Face
9. Anything that interferes with the transmission and reception of a message.
Selection
Provisionalism
Noise
Standpoint Theory
10. Ability to construct a variety of different frameworks for viewing an issue.
Organization
Confirmation Bias
Cognitive Competence
Content Dimension
11. Both effective and appropriate; trying to balance the two when communicating.
Quantitive Interpersonal Communication
Attribution
Stereotyping
Communication Competence
12. Has two or more equally plausible meanings
Aggressiveness
Cognitive Conservatism
Equality
Equivocal Language
13. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Content Dimension
Superiority
Nonverbal Communication
Identity Management
14. First step to perception; where data we will attend to.
Empathy
Intimate Distance
Selection
Halo Effect
15. First type of defense-arousing message; judges other person usually in a negative way
Disinhibition
Proxemics
Evaluation
Strategy
16. Describes the study of how humans use and structure time.
Computer-mediated Communication (CMC)
Chronemics
Equality
Social Distance
17. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Social Distance
Transaction Communication Model
Communication Climate
Impervious Response
18. Making comments totally unrelated to what the other person was just saying.
Qualitative Interpersonal Communication
Equality
Irrelevant Response
Spontaneity
19. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Regulators
Equality
Tangential Response
Incongruous Response
20. Exaggerated beliefs associated with a categorizing system.
Halo Effect
Interpretation
Empathy
Stereotyping
21. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Disagreeing Message
Disinhibition
Intimate Distance
Equality
22. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Stereotyping
Interpretation
Argumentativeness
Face
23. Provides a better way to check and to share your interpretations. Has three parts.
Halo Effect
Defensiveness
Perception Checking
Intimate Distance
24. Definse-arousing messages in which speakers hide their ulterior motives.
Spontaneity
Description
Strategy
Self-esteem
25. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Face-threatening Acts
Impersonal Response
Spiral
26. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Self-Disclosure
Social Comparison
Halo Effect
Stereotyping
27. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Nonverbal Communication
Self-concept
Empathy
Superiority
28. Degrees of self-dsclosure.
Selection
Social Penetration Model
Emblems
Standpoint Theory
29. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Disagreeing Message
Sandwich Method
Channel
30. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Self-serving Bias
Disinhibition
Computer-mediated Communication (CMC)
Narrative
31. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Perception Checking
Public Distance
Androgynous
Halo Effect
32. Person whose evaluations are especially influential.
Public Distance
Significant Other
Interrupting Response
Second-order Realities
33. Study of how the eyes can communicate.
Significant Other
Facework
Content Dimension
Oculesics
34. Area that serves as an extension of our physical being.
Face
Description
Territory
Certainty
35. Verbal or nonverbal; Indicates a response to the previous passage/message.
Feedback
Spontaneity
Impervious Response
Equality
36. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Facework
Controlling Communication
Selection
37. Plays a role in virtually every interpersonal act.
Feedback
Self-concept
Interpretation
Negotiation
38. Reciprocal pattern of climate patterns. Can be positive or negative.
Attribution
Spiral
Regulators
Presenting Self
39. Distinguishes the study of touching.
Haptics
Cognitive Competence
Disagreeing Message
Relational Dimension (of a message)
40. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Self- monitoring
Social Distance
Empathy
Halo Effect
41. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Superiority
Sandwich Method
Communication Climate
Significant Other
42. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Description
Noise
Cognitive Conservatism
43. Image you want to present to the world
Face
Confirmation Bias
Androgynous
Incongruous Response
44. Social tone of a relationship; way people feel about each other as they carry out activities
Communication Competence
Spiral
Social Penetration Model
Communication Climate
45. Any interaction between more than two people.
Interrupting Response
Attribution
Quantitive Interpersonal Communication
Reference Groups
46. Person you believe yourself to be in moments of honest self-examination.
Perceived Self
First-order Realities
Self-fulfilling Prophecy
Certainty
47. The relatively stable set of perceptions you hold of yourself.
Transaction Communication Model
Empathy
Proxemics
Self-concept
48. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Equality
Presenting Self
Emblems
Disagreeing Message
49. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Dyad
Defensiveness
Public Distance
Problem Orientation
50. Masculine and feminine traits.
First-order Realities
Certainty
Androgynous
Self-concept