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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The relatively stable set of perceptions you hold of yourself.
Face-threatening Acts
Controlling Communication
Narrative
Self-concept
2. Not being malicious; is seen as helpful
Environment (Contexts)
Benevolent Lie
Facework
Public Distance
3. Masculine and feminine traits.
Androgynous
Disfluencies
Confirming Communication
Perception Checking
4. Both effective and appropriate; trying to balance the two when communicating.
Impervious Response
Communication Competence
Self- monitoring
Disfluencies
5. Speaking before you think - blurting out loud - tendency to transmit messages without considering their consequences.
Confirming Communication
Nonverbal Communication
Disinhibition
Problem Orientation
6. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Sandwich Method
Significant Other
Identity Management
Impervious Response
7. People we use to evaluate our own characteristics.
Reference Groups
Self-concept
Provisionalism
Second-order Realities
8. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Empathy
Disconfirming Communication
Punctuation
Quantitive Interpersonal Communication
9. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Spiral
Empathy
Androgynous
Impersonal Response
10. Involve our attaching meaning to first-order things or situations.
Standpoint Theory
Second-order Realities
Cognitive Conservatism
Provisionalism
11. When communicators aren't prepared to argue but still want to register dissatisfaction.
Cognitive Conservatism
Confirming Communication
Complaining
Controlling Communication
12. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Qualitative Interpersonal Communication
Dyad
Chronemics
Spontaneity
13. Tendency to seek information that conforms to an existing self-concept.
Lie
Cognitive Conservatism
Oculesics
Haptics
14. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Organization
Public Distance
Chronemics
Equality
15. Study of how people communicate through bodily movements.
Self-esteem
Incongruous Response
Empathy
Kinesics
16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Public Distance
Description
Aggressiveness
Disagreeing Message
17. How a person's position in a society shapes their view of society in general and of specific individuals.
Impersonal Response
Androgynous
Standpoint Theory
Presenting Self
18. A mirroring of the judgements of those around him or her.
Perceived Self
Spiral
Punctuation
Reflected Appraisal
19. Image you want to present to the world
Certainty
Noise
Face
Interrupting Response
20. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Channel
Quantitive Interpersonal Communication
Halo Effect
Self- monitoring
21. Area that serves as an extension of our physical being.
Personal Distance
Disagreeing Message
Territory
First-order Realities
22. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Disconfirming Communication
Neutrality
Presenting Self
Irrelevant Response
23. Stammering and the use of 'uh' - 'um' and 'er'
Territory
Communication Climate
Disfluencies
Equality
24. Attempt to depict all the factors that affect human interaction.
Benevolent Lie
Regulators
Transaction Communication Model
Communication Climate
25. When we judge ourselves in the most generous terms possible.
Confirmation Bias
Spontaneity
Standpoint Theory
Self-serving Bias
26. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Perception Checking
Provisionalism
Personal Space
Incongruous Response
27. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Second-order Realities
Tangential Response
Stereotyping
28. Part of self-concept that involves evaluations of self-worth.
Cognitive Competence
Aggressiveness
Confirming Communication
Self-esteem
29. Verbal or nonverbal; Indicates a response to the previous passage/message.
Proxemics
Spiral
Manipulators
Feedback
30. Personal invisible bubble; our own area. People's personal space vary.
Nonverbal Communication
Confirmation Bias
Interpretation
Personal Space
31. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Reflected Appraisal
Manipulators
Problem Orientation
Self-serving Bias
32. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Stereotyping
Dyad
Communication Competence
Personal Distance
33. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Selection
Benevolent Lie
Argumentativeness
34. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Equality
Perception Checking
Public Distance
Emblems
35. Arrange it in some meaningful way in order to make sense of the world.
Organization
Description
Impervious Response
Lie
36. Fields of experience that help them make sense of others behavior.
Emblems
Disconfirming Communication
Punctuation
Environment (Contexts)
37. Messages expressed by nonlinguistic means.
Nonverbal Communication
Neutrality
Public Distance
Disagreeing Message
38. Any interaction between more than two people.
Communication Competence
Social Distance
Quantitive Interpersonal Communication
Channel
39. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Communication Competence
Sandwich Method
Disfluencies
Empathy
40. Anything that interferes with the transmission and reception of a message.
Narrative
Emblems
Noise
Disconfirming Communication
41. Person whose evaluations are especially influential.
Selection
Self-Disclosure
Disfluencies
Significant Other
42. Study of how the eyes can communicate.
Personal Space
Oculesics
Certainty
Halo Effect
43. Social tone of a relationship; way people feel about each other as they carry out activities
Chronemics
Identity Management
Disinhibition
Communication Climate
44. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Neutrality
Disfluencies
Stereotyping
Tangential Response
45. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Chronemics
Self-Disclosure
Quantitive Interpersonal Communication
Dyad
46. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Qualitative Interpersonal Communication
Self-fulfilling Prophecy
Self-concept
Presenting Self
47. Has two or more equally plausible meanings
Equivocal Language
Paralanguage
Presenting Self
Social Distance
48. Person you believe yourself to be in moments of honest self-examination.
Complaining
Perceived Self
Description
Equality
49. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Social Penetration Model
Social Comparison
Aggressiveness
Manipulators
50. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Face
Argumentativeness
Equality
Transaction Communication Model