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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication strategies people use to influence how others view them.
Oculesics
Identity Management
Aggressiveness
Cognitive Competence
2. Has two or more equally plausible meanings
Irrelevant Response
Punctuation
Regulators
Equivocal Language
3. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Relational Dimension (of a message)
Personal Distance
Disconfirming Communication
Strategy
4. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Interrupting Response
Reference Groups
Provisionalism
Confirmation Bias
5. Process of protecting our presenting self - our face
Defensiveness
Environment (Contexts)
Ambiguous Response
Disconfirming Communication
6. Determination of causes and effects in a series of interactions.
Tangential Response
Interrupting Response
Incongruous Response
Punctuation
7. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Halo Effect
Manipulators
Emblems
Spontaneity
8. Reciprocal pattern of climate patterns. Can be positive or negative.
Spiral
Evaluation
Dyad
Empathy
9. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Quantitive Interpersonal Communication
Self-serving Bias
Standpoint Theory
10. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.
Superiority
Feedback
Argumentativeness
Intimate Distance
11. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Argumentativeness
Social Penetration Model
Dyad
12. A mirroring of the judgements of those around him or her.
Evaluation
Reflected Appraisal
Haptics
Impersonal Response
13. Masculine and feminine traits.
Empathy
Androgynous
Confirmation Bias
Provisionalism
14. How a person's position in a society shapes their view of society in general and of specific individuals.
Nonverbal Communication
Standpoint Theory
Cognitive Conservatism
Personal Space
15. Study of how the eyes can communicate.
Oculesics
Standpoint Theory
Problem Orientation
Communication Competence
16. Messages expressed by nonlinguistic means.
Nonverbal Communication
Territory
Self-Disclosure
Interpretation
17. Anything that interferes with the transmission and reception of a message.
Irrelevant Response
Richness (of communication media)
Haptics
Noise
18. Distinguishes the study of touching.
Identity Management
Empathy
Haptics
Manipulators
19. Process by which communicators influence each other's perceptions through communication.
Nonverbal Communication
Significant Other
Aggressiveness
Negotiation
20. Evaluating ourselves in terms of how we compare with others.
Personal Distance
Social Comparison
Equality
Emblems
21. Ability to construct a variety of different frameworks for viewing an issue.
Reference Groups
Spontaneity
Cognitive Competence
Interpretation
22. Process of attaching meaning to behavior.
Organization
Oculesics
Public Distance
Attribution
23. Study of how people communicate through bodily movements.
Kinesics
Reflected Appraisal
Presenting Self
Empathy
24. Involve our attaching meaning to first-order things or situations.
Second-order Realities
Self-serving Bias
Proxemics
Face-threatening Acts
25. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
First-order Realities
Haptics
Disagreeing Message
Equality
26. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Personal Space
Equality
Kinesics
Empathy
27. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages
Confirming Communication
Channel
Feedback
Incongruous Response
28. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Environment (Contexts)
Disagreeing Message
Description
Content Dimension
29. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Paralanguage
Presenting Self
Disagreeing Message
Empathy
30. Messages that convey valuing - E.g. 'you exist' 'you're important'
Kinesics
Confirmation Bias
Confirming Communication
Reflected Appraisal
31. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Territory
Attribution
Ambiguous Response
Disfluencies
32. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Disinhibition
Nonverbal Communication
Richness (of communication media)
Interrupting Response
33. Not being malicious; is seen as helpful
Lie
Benevolent Lie
Disconfirming Communication
Transaction Communication Model
34. Arrange it in some meaningful way in order to make sense of the world.
Social Penetration Model
Superiority
Disinhibition
Organization
35. Both effective and appropriate; trying to balance the two when communicating.
Proxemics
Tangential Response
Communication Competence
Ambiguous Response
36. Study of how communication is affected by the use - organization - and perception of space and distance.
Perceived Self
Noise
Proxemics
Negotiation
37. Area that serves as an extension of our physical being.
Territory
Self-serving Bias
Identity Management
Disagreeing Message
38. Two-person interacting
Quantitive Interpersonal Communication
Sandwich Method
Self-fulfilling Prophecy
Dyad
39. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Certainty
Noise
Self-fulfilling Prophecy
40. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Channel
Nonverbal Communication
Evaluation
Impervious Response
41. When communicators aren't prepared to argue but still want to register dissatisfaction.
Stereotyping
Significant Other
Controlling Communication
Complaining
42. Messages that we perceive as challenging the image we want to project
Description
Face-threatening Acts
Provisionalism
Aggressiveness
43. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Public Distance
Self- monitoring
Sandwich Method
Confirming Communication
44. Someone who is positive they're right.
Irrelevant Response
Spiral
Certainty
Controlling Communication
45. Part of self-concept that involves evaluations of self-worth.
Self-fulfilling Prophecy
Facework
Haptics
Self-esteem
46. Physically observable qualities of a thing or situation.
First-order Realities
Self-fulfilling Prophecy
Spiral
Interpretation
47. Any interaction between more than two people.
Equality
Personal Distance
Quantitive Interpersonal Communication
Narrative
48. Making comments totally unrelated to what the other person was just saying.
Attribution
Disconfirming Communication
Chronemics
Irrelevant Response
49. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Provisionalism
Disconfirming Communication
Neutrality
50. Plays a role in virtually every interpersonal act.
Transaction Communication Model
Self- monitoring
Interpretation
Benevolent Lie