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Interpersonal Communication Vocab

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the abundance of nonverbal cues that add clarity to a verbal message.

2. First step to perception; where data we will attend to.

3. Messages expressed by nonlinguistic means.

4. Determination of causes and effects in a series of interactions.

5. Process by which communicators influence each other's perceptions through communication.

6. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.

7. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm

8. Degrees of self-dsclosure.

9. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.

10. Reciprocal pattern of climate patterns. Can be positive or negative.

11. Definse-arousing messages in which speakers hide their ulterior motives.

12. Someone who is positive they're right.

13. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.

14. Public image; the way we want to appear to others.

15. Deliberate attempt to hide or misrepresent the truth.

16. The tendency to form an overall positive impression a person on the basis of the positive characteristics.

17. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging

18. Messages that we perceive as challenging the image we want to project

19. Social tone of a relationship; way people feel about each other as they carry out activities

20. The relatively stable set of perceptions you hold of yourself.

21. Involves the information being explicitly discussed - E.g. 'Please pass the milk'

22. Not being malicious; is seen as helpful

23. Arrange it in some meaningful way in order to make sense of the world.

24. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.

25. Any interaction between more than two people.

26. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.

27. Study of how the eyes can communicate.

28. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'

29. Area that serves as an extension of our physical being.

30. Evaluating ourselves in terms of how we compare with others.

31. When we judge ourselves in the most generous terms possible.

32. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages

33. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.

34. Masculine and feminine traits.

35. Fields of experience that help them make sense of others behavior.

36. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.

37. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.

38. Study of how people communicate through bodily movements.

39. Anything that interferes with the transmission and reception of a message.

40. Process of protecting our presenting self - our face

41. Stories we use to describe our personal worlds.

42. When communicators aren't prepared to argue but still want to register dissatisfaction.

43. Personal invisible bubble; our own area. People's personal space vary.

44. Study of how communication is affected by the use - organization - and perception of space and distance.

45. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world

46. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

47. Distinguishes the study of touching.

48. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers

49. Ability to re-create another person's perspective - to experience the world from his/her point of view -

50. Process of attaching meaning to behavior.