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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Deliberate attempt to hide or misrepresent the truth.






2. Fields of experience that help them make sense of others behavior.






3. Contrasts with Neutrality. Helps rid communication of the quality of indifference.






4. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






5. Image you want to present to the world






6. Messages expressed by nonlinguistic means.






7. The relatively stable set of perceptions you hold of yourself.






8. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






9. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.






10. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






11. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.






12. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.






13. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






14. Communication strategies people use to influence how others view them.






15. Tendency to seek information that conforms to an existing self-concept.






16. Messages that we perceive as challenging the image we want to project






17. Ability to re-create another person's perspective - to experience the world from his/her point of view -






18. Making comments totally unrelated to what the other person was just saying.






19. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






20. Involve our attaching meaning to first-order things or situations.






21. Both effective and appropriate; trying to balance the two when communicating.






22. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






23. Stammering and the use of 'uh' - 'um' and 'er'






24. Involves the information being explicitly discussed - E.g. 'Please pass the milk'






25. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.






26. Study of how people communicate through bodily movements.






27. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed






28. Stories we use to describe our personal worlds.






29. Public image; the way we want to appear to others.






30. Determination of causes and effects in a series of interactions.






31. Not being malicious; is seen as helpful






32. Person you believe yourself to be in moments of honest self-examination.






33. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






34. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






35. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






36. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






37. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






38. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






39. A mirroring of the judgements of those around him or her.






40. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






41. Degrees of self-dsclosure.






42. Physically observable qualities of a thing or situation.






43. Process of attaching meaning to behavior.






44. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






45. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.






46. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






47. Has two or more equally plausible meanings






48. Ability to construct a variety of different frameworks for viewing an issue.






49. People we use to evaluate our own characteristics.






50. Masculine and feminine traits.