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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When we judge ourselves in the most generous terms possible.
Self-serving Bias
Certainty
Cognitive Competence
Problem Orientation
2. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Empathy
Defensiveness
Environment (Contexts)
Oculesics
3. Tendency to seek information that conforms to an existing self-concept.
Equivocal Language
Kinesics
Cognitive Conservatism
Negotiation
4. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Provisionalism
Public Distance
Intimate Distance
5. Closer phase is the distance at which most couples stand in public. Keeping someone at 'arms-length' 18 inches to 4 feet.
Confirmation Bias
Impervious Response
Personal Distance
Neutrality
6. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.
Empathy
Impersonal Response
Perception Checking
Intimate Distance
7. Involve our attaching meaning to first-order things or situations.
Disfluencies
Quantitive Interpersonal Communication
Second-order Realities
Self-serving Bias
8. The relatively stable set of perceptions you hold of yourself.
Problem Orientation
Negotiation
Superiority
Self-concept
9. Part of self-concept that involves evaluations of self-worth.
Territory
Self-esteem
Confirming Communication
Spiral
10. Definse-arousing messages in which speakers hide their ulterior motives.
Strategy
Standpoint Theory
Transaction Communication Model
Evaluation
11. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Stereotyping
Social Penetration Model
Cognitive Conservatism
Public Distance
12. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Self- monitoring
Impervious Response
Self-concept
Defensiveness
13. Two-person interacting
Cognitive Conservatism
Paralanguage
Dyad
Emblems
14. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Empathy
Tangential Response
Equivocal Language
Social Comparison
15. Public image; the way we want to appear to others.
Self- monitoring
Presenting Self
Cognitive Conservatism
Ambiguous Response
16. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no
Emblems
Narrative
Presenting Self
Impersonal Response
17. Physically observable qualities of a thing or situation.
Cognitive Competence
Self-Disclosure
Social Distance
First-order Realities
18. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Presenting Self
Paralanguage
Communication Climate
Transaction Communication Model
19. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Facework
Empathy
Strategy
Intimate Distance
20. A way to offer thoughts - feelings - and wants without judging the listener.
Description
Communication Climate
Defensiveness
Reflected Appraisal
21. Involves the information being explicitly discussed - E.g. 'Please pass the milk'
Defensiveness
Content Dimension
Social Distance
Interrupting Response
22. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Punctuation
Sandwich Method
Impersonal Response
Dyad
23. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
Self-fulfilling Prophecy
Manipulators
Impervious Response
Disagreeing Message
24. Making comments totally unrelated to what the other person was just saying.
Irrelevant Response
Spontaneity
Presenting Self
Standpoint Theory
25. Stories we use to describe our personal worlds.
Nonverbal Communication
Intimate Distance
Presenting Self
Narrative
26. Person whose evaluations are especially influential.
Significant Other
Attribution
Negotiation
Androgynous
27. Study of how communication is affected by the use - organization - and perception of space and distance.
Sandwich Method
Proxemics
Certainty
Paralanguage
28. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Equality
Communication Climate
Perceived Self
29. Process of protecting our presenting self - our face
Noise
Defensiveness
Negotiation
Manipulators
30. Not being malicious; is seen as helpful
Attribution
Benevolent Lie
Provisionalism
Equivocal Language
31. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Complaining
Social Penetration Model
Self-Disclosure
Spiral
32. Degrees of self-dsclosure.
Regulators
Ambiguous Response
Quantitive Interpersonal Communication
Social Penetration Model
33. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.
Interrupting Response
Provisionalism
Incongruous Response
Certainty
34. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Reflected Appraisal
Disconfirming Communication
Confirmation Bias
Presenting Self
35. Process of attaching meaning to behavior.
Attribution
Disconfirming Communication
Empathy
Content Dimension
36. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.
Ambiguous Response
Content Dimension
Perception Checking
Organization
37. Contrasts with strategy. Being honest with others rather than manipulating them.
Disinhibition
Empathy
Spontaneity
Attribution
38. Masculine and feminine traits.
Dyad
Self-Disclosure
Androgynous
Qualitative Interpersonal Communication
39. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Reflected Appraisal
Defensiveness
Manipulators
Empathy
40. First type of defense-arousing message; judges other person usually in a negative way
Evaluation
Feedback
Paralanguage
Personal Space
41. Evaluating ourselves in terms of how we compare with others.
Second-order Realities
Sandwich Method
Self-concept
Social Comparison
42. Determination of causes and effects in a series of interactions.
Problem Orientation
Punctuation
Perceived Self
Content Dimension
43. Study of how people communicate through bodily movements.
Empathy
Punctuation
Intimate Distance
Kinesics
44. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Empathy
Reference Groups
Irrelevant Response
Attribution
45. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Social Penetration Model
Presenting Self
Halo Effect
Second-order Realities
46. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Ambiguous Response
Emblems
Equality
47. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Organization
Paralanguage
Impervious Response
Self-serving Bias
48. Someone who is positive they're right.
Irrelevant Response
Ambiguous Response
Certainty
Equality
49. Both effective and appropriate; trying to balance the two when communicating.
Relational Dimension (of a message)
Transaction Communication Model
Superiority
Communication Competence
50. Verbal or nonverbal; Indicates a response to the previous passage/message.
Disfluencies
Self- monitoring
Relational Dimension (of a message)
Feedback