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Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Person you believe yourself to be in moments of honest self-examination.






2. Study of how communication is affected by the use - organization - and perception of space and distance.






3. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






4. Reciprocal pattern of climate patterns. Can be positive or negative.






5. The relatively stable set of perceptions you hold of yourself.






6. People may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if they are wrong.






7. Taking a positive approach to the term; presenting and defending positions on issues while attacking positions taken by others.






8. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






9. Verbal and nonverbal ways in which we act to maintain our own presenting image and image of others.






10. Distinguishes the study of touching.






11. Evaluating ourselves in terms of how we compare with others.






12. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






13. When a person's expectations of an even and her or his subsequent behavior based on those expectations - make the outcome more likely to occur.






14. Exaggerated beliefs associated with a categorizing system.






15. Determination of causes and effects in a series of interactions.






16. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






17. A mirroring of the judgements of those around him or her.






18. Two-person interacting






19. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






20. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






21. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'






22. Messages expressed by nonlinguistic means.






23. Stammering and the use of 'uh' - 'um' and 'er'






24. Contrasts with strategy. Being honest with others rather than manipulating them.






25. Fields of experience that help them make sense of others behavior.






26. Image you want to present to the world






27. When communicators aren't prepared to argue but still want to register dissatisfaction.






28. Masculine and feminine traits.






29. Attempt to depict all the factors that affect human interaction.






30. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






31. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






32. Process by which communicators influence each other's perceptions through communication.






33. Study of how the eyes can communicate.






34. Personal invisible bubble; our own area. People's personal space vary.






35. Part of self-concept that involves evaluations of self-worth.






36. Contains a message with more than one meaning. The words are highly abstract or have meanings private to the speaker alone.






37. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






38. First type of defense-arousing message; judges other person usually in a negative way






39. Tendency to seek information that conforms to an existing self-concept.






40. Process of attaching meaning to behavior.






41. Any interaction between more than two people.






42. Ability to construct a variety of different frameworks for viewing an issue.






43. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






44. Describes the abundance of nonverbal cues that add clarity to a verbal message.






45. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers






46. The tendency to form an overall positive impression a person on the basis of the positive characteristics.






47. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






48. Communication strategies people use to influence how others view them.






49. Ability to re-create another person's perspective - to experience the world from his/her point of view -






50. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.