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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.
Significant Other
Disinhibition
Confirmation Bias
Argumentativeness
2. Masculine and feminine traits.
Paralanguage
Androgynous
Richness (of communication media)
Feedback
3. Arrange it in some meaningful way in order to make sense of the world.
Argumentativeness
Punctuation
Organization
Social Penetration Model
4. Part of self-concept that involves evaluations of self-worth.
Self-esteem
Confirming Communication
Androgynous
Intimate Distance
5. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.
Perception Checking
Paralanguage
Empathy
Empathy
6. Not being malicious; is seen as helpful
Complaining
Attribution
Benevolent Lie
Negotiation
7. Plays a role in virtually every interpersonal act.
Proxemics
Confirmation Bias
Interpretation
Channel
8. Personal invisible bubble; our own area. People's personal space vary.
Self-serving Bias
Intimate Distance
Self-concept
Personal Space
9. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Self-esteem
Incongruous Response
Complaining
Manipulators
10. Describes the abundance of nonverbal cues that add clarity to a verbal message.
Self- monitoring
Complaining
Richness (of communication media)
Significant Other
11. Someone who is positive they're right.
Social Comparison
Certainty
Reflected Appraisal
Chronemics
12. Deliberate attempt to hide or misrepresent the truth.
Reflected Appraisal
Cognitive Competence
Channel
Lie
13. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Sandwich Method
Benevolent Lie
Self-Disclosure
Intimate Distance
14. Exaggerated beliefs associated with a categorizing system.
Computer-mediated Communication (CMC)
Stereotyping
Halo Effect
Dyad
15. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.
First-order Realities
Communication Climate
Disagreeing Message
Noise
16. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Facework
Personal Space
Content Dimension
17. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.
Oculesics
Equality
Kinesics
Face
18. A way to offer thoughts - feelings - and wants without judging the listener.
Reflected Appraisal
Description
Oculesics
Public Distance
19. Tendency to seek information that conforms to an existing self-concept.
Proxemics
Relational Dimension (of a message)
Strategy
Cognitive Conservatism
20. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Disagreeing Message
Reference Groups
Tangential Response
Stereotyping
21. Communication strategies people use to influence how others view them.
Environment (Contexts)
Ambiguous Response
Identity Management
Attribution
22. Image you want to present to the world
Reference Groups
Face
Problem Orientation
Confirming Communication
23. Stammering and the use of 'uh' - 'um' and 'er'
Disfluencies
Self-Disclosure
Irrelevant Response
Superiority
24. Messages expressed by nonlinguistic means.
Nonverbal Communication
Personal Space
Impersonal Response
Face-threatening Acts
25. Stories we use to describe our personal worlds.
Standpoint Theory
Narrative
Social Comparison
Facework
26. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Negotiation
Problem Orientation
Relational Dimension (of a message)
Empathy
27. Ability to re-create another person's perspective - to experience the world from his/her point of view -
Standpoint Theory
Empathy
Description
Stereotyping
28. Ability to construct a variety of different frameworks for viewing an issue.
Equivocal Language
Emblems
Cognitive Competence
Selection
29. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.
Defensiveness
Public Distance
Kinesics
Paralanguage
30. Process of protecting our presenting self - our face
Androgynous
Defensiveness
Organization
Tangential Response
31. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call
Environment (Contexts)
Impervious Response
Oculesics
Personal Distance
32. Messages that we perceive as challenging the image we want to project
Computer-mediated Communication (CMC)
Tangential Response
Face-threatening Acts
Communication Climate
33. When communicators aren't prepared to argue but still want to register dissatisfaction.
Presenting Self
Complaining
Equivocal Language
Transaction Communication Model
34. Occurs when one person begins to speak before the other is through making a point.
Interrupting Response
Nonverbal Communication
Face-threatening Acts
Description
35. The tendency to form an overall positive impression a person on the basis of the positive characteristics.
Interrupting Response
Confirmation Bias
Halo Effect
Impervious Response
36. Physically observable qualities of a thing or situation.
First-order Realities
Empathy
Manipulators
Equality
37. Definse-arousing messages in which speakers hide their ulterior motives.
Stereotyping
Complaining
Strategy
Emblems
38. Describes the study of how humans use and structure time.
Stereotyping
Chronemics
Reference Groups
Content Dimension
39. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Territory
Haptics
Presenting Self
Empathy
40. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Incongruous Response
Self- monitoring
Self-serving Bias
Neutrality
41. People we use to evaluate our own characteristics.
Self-esteem
Presenting Self
Reference Groups
Oculesics
42. When we judge ourselves in the most generous terms possible.
Reflected Appraisal
Interrupting Response
Self-serving Bias
Regulators
43. First step to perception; where data we will attend to.
Selection
Description
Reference Groups
Presenting Self
44. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging
Facework
Computer-mediated Communication (CMC)
Self-fulfilling Prophecy
Chronemics
45. Process of attaching meaning to behavior.
Face-threatening Acts
Presenting Self
Dyad
Attribution
46. Attempt to depict all the factors that affect human interaction.
Evaluation
Cognitive Conservatism
Complaining
Transaction Communication Model
47. Both effective and appropriate; trying to balance the two when communicating.
Second-order Realities
Cognitive Conservatism
Noise
Communication Competence
48. 5th behavior creating a defensive climate. A message that suggests 'I'm better than you.'
Standpoint Theory
Superiority
Description
Reflected Appraisal
49. Contrasts with strategy. Being honest with others rather than manipulating them.
Content Dimension
Spontaneity
Interpretation
Standpoint Theory
50. The relatively stable set of perceptions you hold of yourself.
Perceived Self
Self-serving Bias
Self-concept
Personal Distance