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Test your basic knowledge |
Interpersonal Communication Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Deliberate attempt to hide or misrepresent the truth.
Empathy
Presenting Self
Irrelevant Response
Lie
2. Verbal or nonverbal; Indicates a response to the previous passage/message.
Stereotyping
Narrative
Feedback
Regulators
3. Messages expressed by nonlinguistic means.
Personal Distance
Feedback
Nonverbal Communication
Relational Dimension (of a message)
4. Messages that convey valuing - E.g. 'you exist' 'you're important'
Cognitive Competence
Spontaneity
Confirming Communication
Interpretation
5. A way to offer thoughts - feelings - and wants without judging the listener.
Disagreeing Message
Disinhibition
Description
Reference Groups
6. Definse-arousing messages in which speakers hide their ulterior motives.
Paralanguage
Computer-mediated Communication (CMC)
Strategy
Controlling Communication
7. Degrees of self-dsclosure.
Equality
Ambiguous Response
Richness (of communication media)
Social Penetration Model
8. First type of defense-arousing message; judges other person usually in a negative way
Controlling Communication
Cognitive Conservatism
Self-Disclosure
Evaluation
9. Personal invisible bubble; our own area. People's personal space vary.
Content Dimension
Defensiveness
Tangential Response
Personal Space
10. Popular approach for offering constructive criticism. To sandwich your issue of concern between two positive comments.
Argumentativeness
Stereotyping
Sandwich Method
Certainty
11. Fields of experience that help them make sense of others behavior.
Environment (Contexts)
Provisionalism
Disfluencies
Standpoint Theory
12. Describes the study of how humans use and structure time.
Argumentativeness
Selection
Chronemics
Aggressiveness
13. People we use to evaluate our own characteristics.
Significant Other
Intimate Distance
Channel
Reference Groups
14. Communicators focus on finding a solution that satisfies both their own needs and those of the others involved.
Problem Orientation
Social Comparison
Disinhibition
Cognitive Competence
15. Contrasts with Neutrality. Helps rid communication of the quality of indifference.
Oculesics
Perception Checking
Lie
Empathy
16. Study of how communication is affected by the use - organization - and perception of space and distance.
Aggressiveness
Proxemics
Regulators
Quantitive Interpersonal Communication
17. Attempt to depict all the factors that affect human interaction.
Transaction Communication Model
Self-serving Bias
Social Penetration Model
Reference Groups
18. Process of paying close attention to one's own behavior and using these observations to shape the way one behaves.
Proxemics
Self- monitoring
Spiral
Reference Groups
19. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.
Public Distance
Significant Other
Face
Manipulators
20. Messages that we perceive as challenging the image we want to project
Face-threatening Acts
Spontaneity
Communication Competence
Content Dimension
21. Masculine and feminine traits.
Androgynous
Evaluation
Disconfirming Communication
First-order Realities
22. Physical traits - personality characteristics - attitudes - aptitudes; image you want to present to the world
Neutrality
Standpoint Theory
Presenting Self
Certainty
23. Study of how people communicate through bodily movements.
Defensiveness
Personal Distance
Equality
Kinesics
24. Expresses how you feel about the other person.
Personal Distance
Androgynous
Feedback
Relational Dimension (of a message)
25. Signals a lack of regard - E.g. 'I don't like you' 'I Don't care about you'
Cognitive Conservatism
Lie
Attribution
Disconfirming Communication
26. 1. Has the self as subject 2. is intentional 3. is directed at another person 4. is honest 5. is revealing 6. contains information generally available from other sources 7. gains intimate nature from context in which expressed
Organization
Self-fulfilling Prophecy
Perception Checking
Self-Disclosure
27. Area that serves as an extension of our physical being.
Confirming Communication
Superiority
Facework
Territory
28. Plays a role in virtually every interpersonal act.
Feedback
Equivocal Language
Qualitative Interpersonal Communication
Interpretation
29. Not being malicious; is seen as helpful
Social Penetration Model
Benevolent Lie
Personal Distance
Equivocal Language
30. Study of how the eyes can communicate.
Oculesics
Face
Complaining
Public Distance
31. Distinguishes the study of touching.
Chronemics
Perception Checking
Qualitative Interpersonal Communication
Haptics
32. When we judge ourselves in the most generous terms possible.
Face
Equality
Self-serving Bias
Chronemics
33. When communicators aren't prepared to argue but still want to register dissatisfaction.
Dyad
Provisionalism
Punctuation
Complaining
34. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm
Aggressiveness
Self-esteem
Noise
Reference Groups
35. Has two or more equally plausible meanings
Emblems
Equivocal Language
Lie
Disconfirming Communication
36. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.
Controlling Communication
Confirming Communication
Standpoint Theory
Environment (Contexts)
37. Used with people who are emotionally close to us - and then mostly in private situation. Letting someone this close is a sign of trust. 18 inches.
Perceived Self
Strategy
Intimate Distance
Reference Groups
38. Social tone of a relationship; way people feel about each other as they carry out activities
Noise
Public Distance
Disinhibition
Communication Climate
39. Fourth behavior that arouses defensiveness. 'Indifference' - E.g. 911 telephone dispatchers
Neutrality
Content Dimension
Chronemics
Stereotyping
40. Public image; the way we want to appear to others.
Sandwich Method
Spiral
Territory
Presenting Self
41. Two messages that seem to deny or contradict each other - one at the verbal level and the other at the nonverbal level.
Regulators
Provisionalism
Spontaneity
Incongruous Response
42. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.
Tangential Response
Computer-mediated Communication (CMC)
Relational Dimension (of a message)
Regulators
43. Tendency to seek information that conforms to an existing self-concept.
Lie
Noise
Equality
Cognitive Conservatism
44. Contrasts with strategy. Being honest with others rather than manipulating them.
Spontaneity
Intimate Distance
Qualitative Interpersonal Communication
Self- monitoring
45. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift
Facework
Problem Orientation
Tangential Response
Equivocal Language
46. Involve our attaching meaning to first-order things or situations.
Ambiguous Response
Territory
Qualitative Interpersonal Communication
Second-order Realities
47. When people treat one another as unique individuals - regardless of the context in which the interaction occurs or the number of people involved.
Oculesics
Qualitative Interpersonal Communication
Impersonal Response
Haptics
48. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.
Communication Competence
Argumentativeness
Second-order Realities
Social Distance
49. Reciprocal pattern of climate patterns. Can be positive or negative.
Perceived Self
Communication Climate
Spiral
Equivocal Language
50. A mirroring of the judgements of those around him or her.
Reflected Appraisal
Disconfirming Communication
Public Distance
Empathy