Test your basic knowledge |

Interpersonal Communication Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Definse-arousing messages in which speakers hide their ulterior motives.






2. Process by which communicators influence each other's perceptions through communication.






3. Masculine and feminine traits.






4. Communication strategies people use to influence how others view them.






5. Attempt to depict all the factors that affect human interaction.






6. Exaggerated beliefs associated with a categorizing system.






7. When a sender seems to be imposing a solution on the receiver with little regard for the receiver's needs or interests.






8. Culturally understood substitutes for verbal expressons - E.g. Nodding head up and down for yes/no






9. Cues that help control verbal interaction - E.g. Wide array of turn-taking signals in everyday conversation.






10. Speaker conducts a monologue filled with impersonal - intellectualized and generalized statements. Speaker never really interacts with the other on a personal level.






11. The relatively stable set of perceptions you hold of yourself.






12. Anything that interferes with the transmission and reception of a message.






13. Messages expressed by nonlinguistic means.






14. Occurs when one person begins to speak before the other is through making a point.






15. Fails to acknowledge the other person's communicative attempt - verbally or nonverbally - E.g. Failing to return a phone call






16. Physically observable qualities of a thing or situation.






17. Ability to construct a variety of different frameworks for viewing an issue.






18. Degrees of self-dsclosure.






19. Determination of causes and effects in a series of interactions.






20. Provides another way to interact by electronics - E.g. email - texting - IM - social networking - and blogging






21. Study of how the eyes can communicate.






22. Acknowledge the other person's communication - but used to steer the conversation in a new direction. Comes in 2 forms: tangential shift and tangential drift






23. First type of defense-arousing message; judges other person usually in a negative way






24. Making comments totally unrelated to what the other person was just saying.






25. Has two or more equally plausible meanings






26. Personal invisible bubble; our own area. People's personal space vary.






27. Stammering and the use of 'uh' - 'um' and 'er'






28. A mirroring of the judgements of those around him or her.






29. Fields of experience that help them make sense of others behavior.






30. Not being malicious; is seen as helpful






31. Evaluating ourselves in terms of how we compare with others.






32. Describes the study of how humans use and structure time.






33. Closer range public distance. Beyond 25 feet two-way communication is almost impossible.






34. Expresses how you feel about the other person.






35. Tendency to seek information that conforms to an existing self-concept.






36. Describes the way a message is spoken; vocal rate - pronunciation - pitch - tone - volume and emphasis.






37. Once we form a first impression-whether it's positive or negative- we tend to seek out and organize our impressions to support that opinion.






38. Describes the abundance of nonverbal cues that add clarity to a verbal message.






39. A group of ambiguous gestures; fidgeting - movements in which one part of the body grooms - messages - rubs - hold - pinches - picks or otherwise manipulates another part.






40. Used to describe the medium through which messages are exchanged - E.g. face to face - phones - email - instant messages






41. Someone who is positive they're right.






42. Distance between communicators can have a powerful effect on how we regard and respond to others. 4 feet to 12 feet.






43. It says 'you're wrong'. Includes recognition and acknowledgment. Can devastate another person.






44. Part of self-concept that involves evaluations of self-worth.






45. Most destructive way to disagree with another person. Tendency to 'attack the self-concepts of other people in order to inflict psychological pain.' Demeans the worth of others - E.g. Name calling - put downs - sarcasm






46. Even though the group may have greater talent in certain areas - they see other human beings as having just as much worth as themselves.






47. Messages that convey valuing - E.g. 'you exist' 'you're important'






48. Contrasts with strategy. Being honest with others rather than manipulating them.






49. Process of protecting our presenting self - our face






50. Area that serves as an extension of our physical being.