SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
ITIL Acronyms
Start Test
Study First
Subjects
:
certifications
,
itil
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Management Information System
MIS
ASP
SDP
CMDB
2. Service Level Agreements
SAM
TQM
BCP
SLA
3. Data-to-Information-to-Knowledge-to-Wisdom
MTTR
SLP
DIKW
eSCM-SP
4. Project Management Institute
CSF
CMDB
OpEx
PMI
5. Service Design Package
CSF
SDP
ROI
IT
6. Availability Management
AM
IRR
CAB
SMO
7. Operational Level Agreement
LOS
OLA
MTBSI
eSCM-CL
8. Quality Assurance
QA
PIR
VBF
PMBOK
9. Service Acceptance Criteria
ITSM
SAC
SCMIS
LOS
10. Service Asset and Configuration Management
TCO
CSI
SACM
itSMF
11. International Organization for Standardization
CTI
ECAB
IT
ISO
12. Capital Expenditure
SFA
CapEx
SAC
VOI
13. Service Maintanence Objective
SMO
KPI
LOS
BCP
14. Control Objectives for Information and Related Technology
CMIS
SDP
COBIT
BCP
15. Application Service Provider
KPI
FTA
CSF
ASP
16. Software Asset Management
SAM
RCA
BSI
CSI
17. Total Cost of Utilization
NPV
RACI
TCU
ISP
18. Service Level Management
SLM
QA
PSO
SKMS
19. Line of Service
LOS
SLA
MIS
DIKW
20. Return On Investment
ROI
M_o_R
SMART
BRM
21. Service Level Requirement
PDCA
IVR
LOS
SLR
22. Security Management Information System
SMART
MIS
SMIS
SOR
23. Service Improvement Plan
BCM
SIP
BSI
CMS
24. Change Advisory Board
CCM
RACI
CAB
ECAB
25. Net Present Value
SAM
NPV
ACD
AM
26. Total Quality Management
ISG
TQM
OLA
BRM
27. Early Life Support
ELS
CCM
MIS
AST
28. Operational Expendatures
SCMIS
SLR
BCM
OpEx
29. Service Portfolio Management
BIA
SMIS
OpEx
SPM
30. Management of Risk
CMDB
M_o_R
SKMS
SLA
31. Information Security Management
TCO
MTBSI
PMO
ISM
32. Total Cost of Ownership
KEDB
PSO
TCO
ISM
33. IT Steering Group
PSO
MTBF
BMP
ISG
34. Key Performance Indicator
FTA
CMIS
KPI
SAC
35. Commercial Off The Shelf
OLA
ITSCM
COTS
BCP
36. Emergency Change Advisory Board
IT
UP
ECAB
OLA
37. Agreed Service Time
AST
SDP
LOS
MTBSI
38. Component Failure Impact Analysis
CMDB
CFIA
MTBSI
CMM
39. eSourcing Capability Model for Service Providers
TOR
ISG
QA
eSCM-SP
40. Specific - Measurable - Achievable - Relevant - Time-Bound
AST
SoC
SMART
BCP
41. Capacity Management Information System
COTS
IVR
CTI
CMIS
42. Availability Management Information System
SDP
MTTR
KEDB
AMIS
43. Post-Implementation Review
RCA
ISO
PIR
SOP
44. Interactive Voice Response
QMS
IVR
RCA
PMO
45. Service Failure Analysis
SMO
COTS
SFA
CFIA
46. Project Management Body of Knowledge
PMBOK
SDP
CI
RCA
47. eSourcing Capability Model for Client Organizations
PRINCE2
DML
eSCM-CL
KPI
48. Vital Business Function
ELS
ASP
VBF
ITSCM
49. Information Technology
LOS
ASP
IT
BRM
50. Capability Maturity Model Integration
PIR
SPI
CMMI
PRINCE2