SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
ITIL Acronyms
Start Test
Study First
Subjects
:
certifications
,
itil
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fault Tree Analysis
CMMI
FTA
MTTR
KPI
2. Net Present Value
SCMIS
PFS
KPI
NPV
3. Continual Service Improvement
CSI
ITSM
SDP
MIS
4. Service Design Package
ISM
SDP
CAB
VOI
5. PRojects IN Controlled Environments
PRINCE2
MTRS
PDCA
MIS
6. Mean Time Between Service Incidents
MTBSI
SOP
AM
ACD
7. User Profile
QA
PMI
UP
SCMIS
8. Component Failure Impact Analysis
CMDB
DML
CFIA
RPO
9. Service Level Management
BCM
CI
SLM
SMART
10. Business Continuity Plan
BCP
ISM
SIP
CMS
11. Best Management Practice
CMM
AST
BMP
SPOF
12. Service Performance Interface
PSO
CMIS
SPI
VOI
13. Component Capacity Management
ISO
CCM
ISMS
IRR
14. Configuration Item
IT
SACM
ASP
CI
15. Data-to-Information-to-Knowledge-to-Wisdom
RTO
RACI
KPI
DIKW
16. Service Improvement Plan
SIP
SACM
ISG
RCA
17. Capacity Management Information System
CMIS
BSI
ECAB
CSF
18. Total Quality Management
PSO
UP
TQM
itSMF
19. Root Cause Analysis
RCA
AST
IT
DML
20. Recovery Time Objective
NPV
SMART
RTO
PMO
21. International Organization for Standardization
WIP
TOR
CMS
ISO
22. Management Information System
PDCA
MIS
CCM
CAB
23. eSourcing Capability Model for Service Providers
eSCM-SP
OLA
IVR
TQM
24. Line of Service
AM
CTI
PIR
LOS
25. Request For Change
SLR
BRM
RFC
WIP
26. Service Capacity Management
SCM
PMBOK
ISP
QA
27. Project Management Body of Knowledge
TO
PMBOK
AMIS
SLR
28. Security Management Information System
IT
ACD
SMIS
SCMIS
29. Application Service Provider
SACM
KPI
PMI
ASP
30. Service Failure Analysis
eSCM-CL
SFA
M_o_R
MTRS
31. Business Continuity Management
TOR
BCM
SCMIS
M_o_R
32. Configuration Management Database
CMS
CMDB
SIP
NPV
33. Service Maintanence Objective
SCMIS
SMO
KPI
RTO
34. Prerequisite for Success
CCM
PFS
VOI
PRINCE2
35. IT Service Management Forum
COTS
itSMF
SLP
ISG
36. Management of Risk
SOP
SLP
M_o_R
RTO
37. Service Level Package
SLP
MTBSI
SFA
BMP
38. Service Level Requirement
TOR
ISMS
ROA
SLR
39. Mean Time to Restore Service
MTRS
AMIS
ROI
SCMIS
40. Change Advisory Board
SCM
CAB
PMI
CMIS
41. Information Security Management System
ISMS
SLR
COTS
CTI
42. Supplier and Contract Management Information System
SCMIS
TQM
SOP
SMO
43. Capability Maturity Model Integration
CMMI
PMBOK
SCMIS
COBIT
44. Work In Progress
WIP
ITSCM
TQM
ISP
45. Pattern of Business Activity
PIR
MTBSI
TO
PBA
46. Mean Time To Repair
RACI
MTBF
SMART
MTTR
47. IT Steering Group
SOR
M_o_R
TQM
ISG
48. Service Acceptance Criteria
SMO
CI
SAC
COBIT
49. Agreed Service Time
CMDB
itSMF
AST
ACD
50. Quality Management System
PBA
QMS
SKMS
VBF