Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills






2. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






3. Discipline and training of oneself - usually for improvement.






4. To bring different groups together in order to reach mutually agreeable goals






5. A leader without ethics






6. To listen and hear what people are saying and react in constructive ways (active listening).






7. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person






8. One who includes employees in making decisions






9. Directive and controlling style of management






10. Directing and leading people






11. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






12. An introductory act or step; leading action






13. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






14. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills






15. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill






16. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely






17. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people






18. Providing extrensic awards may...






19. The way a manager treats and involves employees






20. The arrangement of resources in order to meet goals






21. Determining to what extent the business is accomplishing the goals






22. Executives responsible for the direction and success of the entire business






23. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri






24. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees






25. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.






26. The ability to understand people's emotional makeup






27. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility






28. Obtaining - training - and compensating employees






29. To handle friction and inevitable tensions - - short-term - 'fighting fires'






30. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self






31. A manager who gives little or no direction to workers.






32. Receiving - Responding - Valuing






33. First level of management; responsible for the work of a group of employees






34. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.






35. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






36. The combination of tactical and strategic management






37. One who gives little or no direction to employees






38. Managers are less directive and involve employees in the decision-making






39. The ability to manage relationships - build networks - and find common ground






40. To speak and write persuasively






41. Having the power or quality of deciding; putting an end to controversy.






42. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






43. Specialists in a specific area of the business






44. Analyzing of information - setting goals - and making decisions about what needs to be done






45. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.






46. Vision - Communication - Trust - Self-Management


47. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






48. The process of accomplishing the goals of an organization through the effective use of people and other resources






49. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






50. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status