Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills






2. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






3. To handle friction and inevitable tensions - - short-term - 'fighting fires'






4. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.






5. A group of people working harmoniously together to effectively achieve a common goal






6. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall






7. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people






8. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self






9. Directing and leading people






10. Receiving - Responding - Valuing






11. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills






12. The ability to understand people's emotional makeup






13. The combination of tactical and strategic management






14. To align people who may not report to you toward a goal - 'Get them excited!'






15. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting






16. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill






17. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.






18. To bring different groups together in order to reach mutually agreeable goals






19. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






20. To listen and hear what people are saying and react in constructive ways (active listening).






21. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status






22. An introductory act or step; leading action






23. The ability to motivate individuals and groups to accomplish important goals






24. One who gives little or no direction to employees






25. Directive and controlling style of management






26. Used when a leader needs to give direct - clear - and precise orders and makes decision






27. Having the power or quality of deciding; putting an end to controversy.






28. To speak and write persuasively






29. Managers are less directive and involve employees in the decision-making






30. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri






31. Vision - Communication - Trust - Self-Management


32. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






33. A manager who gives little or no direction to workers.






34. Executives responsible for the direction and success of the entire business






35. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






36. The process of accomplishing the goals of an organization through the effective use of people and other resources






37. Determining to what extent the business is accomplishing the goals






38. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






39. The ability to manage relationships - build networks - and find common ground






40. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.






41. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely






42. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






43. Obtaining - training - and compensating employees






44. Analyzing of information - setting goals - and making decisions about what needs to be done






45. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person






46. The arrangement of resources in order to meet goals






47. A system of moral principles






48. Providing extrensic awards may...






49. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






50. The way a manager treats and involves employees