SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Leadership And Motivation
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A manager who gives little or no direction to workers.
Characteristics of Leaders
Keys to succesfull communication
Affiliative
Open Leader
2. First level of management; responsible for the work of a group of employees
Supervisors
Management Style
Reduce intrinsic motivation in some cases
Staffing
3. Providing extrensic awards may...
Reduce intrinsic motivation in some cases
Strategic
Autocratic Leader
Energizing Difficult People
4. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people
Motivational skills
Planning
Self-regulation
Charisma
5. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees
Management
Affiliative
Motivating Others
Controlling
6. Discipline and training of oneself - usually for improvement.
Negotiation skills
Diversity
Self-Disciplined
Conflict-resolution skills
7. Obtaining - training - and compensating employees
Motivating Others
Staffing
Energizing Difficult People
Supervisors
8. Specialists in a specific area of the business
Mixed
Controlling
Planning
Mid-Management
9. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely
Implementing
Coercive
Keys to succesfull communication
Mid-Management
10. This style expects excellence and self-direction. It works best for highly skilled and motivated people who work well on their own. Other people - however - may feel overwhelmed by a pacesetting leader's demands for excellence. Their self-esteem - tr
Pacesetting
Team
Authoritative
Planning
11. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes
Energizing Difficult People
Diversity
Ethics
Self-awareness
12. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills
Coaching
Networking
Motivating Others
Skills of successful leaders
13. To bring different groups together in order to reach mutually agreeable goals
Negotiation skills
Staffing
Objectivity
Open Leader
14. The process of accomplishing the goals of an organization through the effective use of people and other resources
Reduce intrinsic motivation in some cases
Staffing
Management
Humility
15. A group of people working harmoniously together to effectively achieve a common goal
Democratic Leader
Team
Pacesetting
Implementing
16. Directing and leading people
Ethics
Open/Laissez-Faire Leader
Implementing
Mixed
17. To align people who may not report to you toward a goal - 'Get them excited!'
Motivational skills
Coaching
Charisma
Management
18. Vision - Communication - Trust - Self-Management
19. Analyzing of information - setting goals - and making decisions about what needs to be done
Planning
Coercive
Team
Management Style
20. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.
Motivation
Open Leader
Tactical
Top Management
21. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall
Social Skill
Coaching
Mid-Management
Coercive
22. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati
Decisive
Coercive
Controlling
Organizing
23. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status
Organizing
Decisive
Motivation
Self-awareness
24. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self
Management
Strategic
Motivating Others
Bennis/Nanus variant leader characteristics
25. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv
Mid-Management
Motivating Others
Coercive
Energizing Difficult People
26. The ability to motivate individuals and groups to accomplish important goals
Keys to succesfull communication
Controlling
Leadership
Organizing
27. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.
Coercive
Interpersonal skills
Competent
Affiliative
28. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.
Supervisors
Networking
Self-Disciplined
Democratic Leader
29. The ability to manage relationships - build networks - and find common ground
Democratic Leader
Social Skill
Tactical
Tyrant
30. The combination of tactical and strategic management
Social Skill
Mixed
Tyrant
Empathy
31. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching
Self-regulation
Empathy
Leadership Styles
Coercive
32. Used when a leader needs to give direct - clear - and precise orders and makes decision
Authoritative
Motivation
Levels in the Affective Domain
Autocratic Leader
33. Receiving - Responding - Valuing
Levels in the Affective Domain
Tactical
Motivation
Management
34. To speak and write persuasively
Staffing
Motivating Others
Social Skill
Communication skills
35. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility
Motivating Others
Skills of successful leaders
Keys to succesfull communication
Autocratic Leader
36. Determining to what extent the business is accomplishing the goals
Keys to succesfull communication
Social Skill
Democratic Leader
Controlling
37. The ability to understand people's emotional makeup
Empathy
Emotional/Social Intelligence
Motivational skills
Open/Laissez-Faire Leader
38. Adherence to moral and ethical principles; soundless of moral character; honestly.
Staffing
Ethics
Characteristics of Leaders
Integrity
39. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.
Strategic
Objectivity
Bennis/Nanus variant leader characteristics
Staffing
40. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill
Coaching
Characteristics of Leaders
Autocratic Leader
Networking
41. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.
Social Skill
Emotional/Social Intelligence
Humility
Coaching
42. Directive and controlling style of management
Top Management
Planning
Mixed
Tactical
43. Managers are less directive and involve employees in the decision-making
Diversity
Decisive
Strategic
Tyrant
44. One who includes employees in making decisions
Democratic Leader
Motivating Others
Motivation
Affiliative
45. To listen and hear what people are saying and react in constructive ways (active listening).
Coaching
Characteristics of Leaders
Strategic
Interpersonal skills
46. The arrangement of resources in order to meet goals
Initiative
Motivation
Leader
Organizing
47. A leader without ethics
Networking
Initiative
Tyrant
Coaching
48. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri
Motivation
Authoritative
Democratic Leader
Empathy
49. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others
Initiative
Pacesetting
Networking
Self-awareness
50. Having the power or quality of deciding; putting an end to controversy.
Team
Decisive
Skills of successful leaders
Controlling