Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To listen and hear what people are saying and react in constructive ways (active listening).






2. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






3. One who includes employees in making decisions






4. Having the power or quality of deciding; putting an end to controversy.






5. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill






6. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people






7. First level of management; responsible for the work of a group of employees






8. Receiving - Responding - Valuing






9. The arrangement of resources in order to meet goals






10. The ability to motivate individuals and groups to accomplish important goals






11. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






12. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






13. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills






14. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees






15. To handle friction and inevitable tensions - - short-term - 'fighting fires'






16. An introductory act or step; leading action






17. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person






18. A leader without ethics






19. A system of moral principles






20. Analyzing of information - setting goals - and making decisions about what needs to be done






21. One who gives little or no direction to employees






22. Vision - Communication - Trust - Self-Management

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23. The ability to manage relationships - build networks - and find common ground






24. Directing and leading people






25. Managers are less directive and involve employees in the decision-making






26. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall






27. Executives responsible for the direction and success of the entire business






28. To bring different groups together in order to reach mutually agreeable goals






29. The ability to understand people's emotional makeup






30. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.






31. Adherence to moral and ethical principles; soundless of moral character; honestly.






32. To align people who may not report to you toward a goal - 'Get them excited!'






33. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






34. Determining to what extent the business is accomplishing the goals






35. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






36. Obtaining - training - and compensating employees






37. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






38. Discipline and training of oneself - usually for improvement.






39. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting






40. The way a manager treats and involves employees






41. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status






42. The process of accomplishing the goals of an organization through the effective use of people and other resources






43. Specialists in a specific area of the business






44. The combination of tactical and strategic management






45. A group of people working harmoniously together to effectively achieve a common goal






46. A manager who gives little or no direction to workers.






47. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






48. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.






49. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self






50. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills