Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






2. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






3. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






4. Analyzing of information - setting goals - and making decisions about what needs to be done






5. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person






6. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.






7. First level of management; responsible for the work of a group of employees






8. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






9. This style expects excellence and self-direction. It works best for highly skilled and motivated people who work well on their own. Other people - however - may feel overwhelmed by a pacesetting leader's demands for excellence. Their self-esteem - tr






10. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill






11. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






12. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






13. Specialists in a specific area of the business






14. Discipline and training of oneself - usually for improvement.






15. The ability to motivate individuals and groups to accomplish important goals






16. The process of accomplishing the goals of an organization through the effective use of people and other resources






17. To align people who may not report to you toward a goal - 'Get them excited!'






18. Having the power or quality of deciding; putting an end to controversy.






19. A system of moral principles






20. Providing extrensic awards may...






21. Receiving - Responding - Valuing






22. Vision - Communication - Trust - Self-Management


23. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status






24. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting






25. Determining to what extent the business is accomplishing the goals






26. A manager who gives little or no direction to workers.






27. Adherence to moral and ethical principles; soundless of moral character; honestly.






28. One who gives little or no direction to employees






29. The combination of tactical and strategic management






30. Obtaining - training - and compensating employees






31. The ability to manage relationships - build networks - and find common ground






32. To speak and write persuasively






33. The arrangement of resources in order to meet goals






34. A leader without ethics






35. An introductory act or step; leading action






36. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri






37. Directive and controlling style of management






38. One who includes employees in making decisions






39. To listen and hear what people are saying and react in constructive ways (active listening).






40. Managers are less directive and involve employees in the decision-making






41. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






42. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely






43. Executives responsible for the direction and success of the entire business






44. To bring different groups together in order to reach mutually agreeable goals






45. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills






46. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people






47. To handle friction and inevitable tensions - - short-term - 'fighting fires'






48. The ability to understand people's emotional makeup






49. Directing and leading people






50. The way a manager treats and involves employees