SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Leadership And Motivation
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes
Implementing
Diversity
Warren Bennis' Leadership Competencies
Negotiation skills
2. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees
Implementing
Affiliative
Reduce intrinsic motivation in some cases
Skills of successful leaders
3. The ability to motivate individuals and groups to accomplish important goals
Communication skills
Leadership
Controlling
Strategic
4. To listen and hear what people are saying and react in constructive ways (active listening).
Energizing Difficult People
Motivation
Interpersonal skills
Decisive
5. Obtaining - training - and compensating employees
Controlling
Coercive
Motivation
Staffing
6. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status
Characteristics of Leaders
Coercive
Competent
Motivation
7. To bring different groups together in order to reach mutually agreeable goals
Self-awareness
Implementing
Negotiation skills
Organizing
8. Having the power or quality of deciding; putting an end to controversy.
Reduce intrinsic motivation in some cases
Energizing Difficult People
Empathy
Decisive
9. The arrangement of resources in order to meet goals
Controlling
Organizing
Mid-Management
Conflict-resolution skills
10. Managers are less directive and involve employees in the decision-making
Strategic
Organizing
Leader
Motivating Others
11. The ability to manage relationships - build networks - and find common ground
Tactical
Social Skill
Keys to succesfull communication
Skills of successful leaders
12. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati
Coercive
Initiative
Pacesetting
Leadership
13. Determining to what extent the business is accomplishing the goals
Controlling
Ethics
Management
Conflict-resolution skills
14. Analyzing of information - setting goals - and making decisions about what needs to be done
Motivation
Mid-Management
Planning
Leadership Styles
15. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills
Self-Disciplined
Democratic Leader
Skills of successful leaders
Management Style
16. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self
Humility
Affiliative
Self-awareness
Bennis/Nanus variant leader characteristics
17. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting
Self-regulation
Characteristics of Leaders
Management Style
Leadership Styles
18. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv
Levels in the Affective Domain
Communication skills
Open Leader
Energizing Difficult People
19. Executives responsible for the direction and success of the entire business
Strategic
Skills of successful leaders
Top Management
Self-awareness
20. One who gives little or no direction to employees
Open/Laissez-Faire Leader
Reduce intrinsic motivation in some cases
Ethics
Warren Bennis' Leadership Competencies
21. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely
Self-awareness
Warren Bennis' Leadership Competencies
Keys to succesfull communication
Management Style
22. One who includes employees in making decisions
Self-Disciplined
Affiliative
Decisive
Democratic Leader
23. An introductory act or step; leading action
Staffing
Initiative
Management
Ethics
24. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.
Team
Self-awareness
Objectivity
Skills of successful leaders
25. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others
Communication skills
Characteristics of Leaders
Self-awareness
Negotiation skills
26. Adherence to moral and ethical principles; soundless of moral character; honestly.
Democratic Leader
Integrity
Reduce intrinsic motivation in some cases
Staffing
27. Used when a leader needs to give direct - clear - and precise orders and makes decision
Authoritative
Autocratic Leader
Planning
Leadership
28. Receiving - Responding - Valuing
Supervisors
Warren Bennis' Leadership Competencies
Levels in the Affective Domain
Diversity
29. Vision - Communication - Trust - Self-Management
30. To speak and write persuasively
Empathy
Communication skills
Skills of successful leaders
Tactical
31. A system of moral principles
Humility
Interpersonal skills
Warren Bennis' Leadership Competencies
Ethics
32. To align people who may not report to you toward a goal - 'Get them excited!'
Conflict-resolution skills
Levels in the Affective Domain
Authoritative
Motivational skills
33. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall
Coaching
Bennis/Nanus variant leader characteristics
Pacesetting
Staffing
34. Directive and controlling style of management
Leadership
Tactical
Communication skills
Diversity
35. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills
Affiliative
Leader
Motivating Others
Reduce intrinsic motivation in some cases
36. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill
Warren Bennis' Leadership Competencies
Interpersonal skills
Mixed
Characteristics of Leaders
37. To handle friction and inevitable tensions - - short-term - 'fighting fires'
Planning
Conflict-resolution skills
Diversity
Motivation
38. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.
Empathy
Interpersonal skills
Leadership
Humility
39. The way a manager treats and involves employees
Staffing
Management Style
Authoritative
Management
40. The process of accomplishing the goals of an organization through the effective use of people and other resources
Decisive
Management
Implementing
Motivating Others
41. The ability to understand people's emotional makeup
Empathy
Interpersonal skills
Affiliative
Conflict-resolution skills
42. A group of people working harmoniously together to effectively achieve a common goal
Team
Motivation
Diversity
Top Management
43. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri
Social Skill
Energizing Difficult People
Authoritative
Democratic Leader
44. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person
Mixed
Coaching
Emotional/Social Intelligence
Mid-Management
45. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.
Networking
Initiative
Empathy
Characteristics of Leaders
46. A leader without ethics
Communication skills
Empathy
Management Style
Tyrant
47. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching
Keys to succesfull communication
Ethics
Leadership Styles
Coercive
48. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people
Strategic
Communication skills
Leader
Charisma
49. Discipline and training of oneself - usually for improvement.
Self-Disciplined
Affiliative
Pacesetting
Planning
50. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility
Tactical
Organizing
Keys to succesfull communication
Motivating Others