SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Leadership And Motivation
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills
Self-Disciplined
Emotional/Social Intelligence
Competent
Skills of successful leaders
2. Vision - Communication - Trust - Self-Management
3. One who includes employees in making decisions
Competent
Conflict-resolution skills
Democratic Leader
Mid-Management
4. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self
Leader
Bennis/Nanus variant leader characteristics
Initiative
Mixed
5. Executives responsible for the direction and success of the entire business
Networking
Autocratic Leader
Self-regulation
Top Management
6. A system of moral principles
Team
Levels in the Affective Domain
Ethics
Conflict-resolution skills
7. Having the power or quality of deciding; putting an end to controversy.
Decisive
Reduce intrinsic motivation in some cases
Communication skills
Ethics
8. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills
Leader
Motivational skills
Objectivity
Decisive
9. One who gives little or no direction to employees
Objectivity
Open/Laissez-Faire Leader
Motivation
Charisma
10. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people
Levels in the Affective Domain
Objectivity
Charisma
Leader
11. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.
Networking
Motivation
Conflict-resolution skills
Coaching
12. To bring different groups together in order to reach mutually agreeable goals
Negotiation skills
Leader
Communication skills
Emotional/Social Intelligence
13. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.
Open/Laissez-Faire Leader
Humility
Strategic
Emotional/Social Intelligence
14. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall
Bennis/Nanus variant leader characteristics
Coaching
Negotiation skills
Tactical
15. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility
Authoritative
Characteristics of Leaders
Mixed
Motivating Others
16. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv
Management Style
Energizing Difficult People
Self-awareness
Humility
17. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person
Ethics
Competent
Top Management
Emotional/Social Intelligence
18. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status
Bennis/Nanus variant leader characteristics
Motivation
Open/Laissez-Faire Leader
Staffing
19. The way a manager treats and involves employees
Open Leader
Energizing Difficult People
Humility
Management Style
20. A group of people working harmoniously together to effectively achieve a common goal
Strategic
Charisma
Team
Self-regulation
21. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.
Motivation
Objectivity
Competent
Affiliative
22. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely
Keys to succesfull communication
Motivational skills
Decisive
Diversity
23. Used when a leader needs to give direct - clear - and precise orders and makes decision
Autocratic Leader
Self-awareness
Motivation
Leadership Styles
24. A leader without ethics
Planning
Team
Tyrant
Self-awareness
25. Managers are less directive and involve employees in the decision-making
Open Leader
Strategic
Mixed
Democratic Leader
26. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.
Levels in the Affective Domain
Emotional/Social Intelligence
Self-Disciplined
Objectivity
27. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting
Motivational skills
Planning
Supervisors
Self-regulation
28. A manager who gives little or no direction to workers.
Open Leader
Competent
Motivational skills
Planning
29. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati
Keys to succesfull communication
Motivation
Coercive
Self-regulation
30. First level of management; responsible for the work of a group of employees
Open Leader
Motivation
Supervisors
Team
31. The process of accomplishing the goals of an organization through the effective use of people and other resources
Top Management
Management
Staffing
Authoritative
32. Adherence to moral and ethical principles; soundless of moral character; honestly.
Mixed
Motivation
Skills of successful leaders
Integrity
33. An introductory act or step; leading action
Conflict-resolution skills
Characteristics of Leaders
Initiative
Organizing
34. The combination of tactical and strategic management
Organizing
Levels in the Affective Domain
Integrity
Mixed
35. Determining to what extent the business is accomplishing the goals
Motivation
Controlling
Diversity
Humility
36. The ability to motivate individuals and groups to accomplish important goals
Democratic Leader
Warren Bennis' Leadership Competencies
Leadership
Motivational skills
37. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri
Leader
Authoritative
Open Leader
Self-regulation
38. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill
Interpersonal skills
Controlling
Characteristics of Leaders
Competent
39. Directing and leading people
Controlling
Democratic Leader
Leadership
Implementing
40. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others
Top Management
Self-awareness
Negotiation skills
Objectivity
41. Discipline and training of oneself - usually for improvement.
Objectivity
Reduce intrinsic motivation in some cases
Self-Disciplined
Mid-Management
42. Receiving - Responding - Valuing
Affiliative
Skills of successful leaders
Levels in the Affective Domain
Leader
43. The ability to manage relationships - build networks - and find common ground
Management Style
Motivation
Social Skill
Leadership
44. To handle friction and inevitable tensions - - short-term - 'fighting fires'
Charisma
Coercive
Keys to succesfull communication
Conflict-resolution skills
45. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees
Affiliative
Integrity
Interpersonal skills
Ethics
46. Specialists in a specific area of the business
Staffing
Mid-Management
Controlling
Self-regulation
47. To speak and write persuasively
Communication skills
Motivational skills
Motivating Others
Open/Laissez-Faire Leader
48. To listen and hear what people are saying and react in constructive ways (active listening).
Tyrant
Empathy
Open Leader
Interpersonal skills
49. To align people who may not report to you toward a goal - 'Get them excited!'
Motivational skills
Supervisors
Open/Laissez-Faire Leader
Empathy
50. Directive and controlling style of management
Controlling
Warren Bennis' Leadership Competencies
Tactical
Organizing