SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Leadership And Motivation
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A manager who gives little or no direction to workers.
Open Leader
Keys to succesfull communication
Democratic Leader
Coercive
2. The ability to motivate individuals and groups to accomplish important goals
Leadership
Emotional/Social Intelligence
Negotiation skills
Management Style
3. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes
Skills of successful leaders
Affiliative
Self-Disciplined
Diversity
4. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.
Self-Disciplined
Levels in the Affective Domain
Motivation
Integrity
5. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati
Coercive
Tactical
Objectivity
Motivating Others
6. Managers are less directive and involve employees in the decision-making
Tyrant
Strategic
Ethics
Planning
7. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills
Motivation
Leader
Humility
Integrity
8. One who gives little or no direction to employees
Energizing Difficult People
Warren Bennis' Leadership Competencies
Planning
Open/Laissez-Faire Leader
9. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching
Empathy
Leadership Styles
Characteristics of Leaders
Networking
10. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills
Management
Communication skills
Motivation
Skills of successful leaders
11. Having the power or quality of deciding; putting an end to controversy.
Characteristics of Leaders
Autocratic Leader
Motivation
Decisive
12. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people
Initiative
Charisma
Affiliative
Characteristics of Leaders
13. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others
Self-awareness
Social Skill
Authoritative
Motivation
14. Discipline and training of oneself - usually for improvement.
Tyrant
Self-Disciplined
Integrity
Self-regulation
15. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting
Negotiation skills
Leadership Styles
Pacesetting
Self-regulation
16. Obtaining - training - and compensating employees
Tyrant
Negotiation skills
Staffing
Charisma
17. To align people who may not report to you toward a goal - 'Get them excited!'
Leader
Warren Bennis' Leadership Competencies
Motivational skills
Management
18. Executives responsible for the direction and success of the entire business
Autocratic Leader
Management
Top Management
Coercive
19. A system of moral principles
Interpersonal skills
Integrity
Leadership Styles
Ethics
20. Specialists in a specific area of the business
Self-regulation
Communication skills
Mid-Management
Coaching
21. Receiving - Responding - Valuing
Authoritative
Interpersonal skills
Levels in the Affective Domain
Supervisors
22. The process of accomplishing the goals of an organization through the effective use of people and other resources
Affiliative
Management
Supervisors
Charisma
23. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.
Mid-Management
Top Management
Competent
Controlling
24. An introductory act or step; leading action
Skills of successful leaders
Democratic Leader
Initiative
Interpersonal skills
25. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees
Self-regulation
Affiliative
Negotiation skills
Coaching
26. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv
Open Leader
Energizing Difficult People
Characteristics of Leaders
Motivation
27. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status
Motivation
Interpersonal skills
Mid-Management
Diversity
28. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.
Tactical
Leadership Styles
Humility
Authoritative
29. The ability to understand people's emotional makeup
Supervisors
Coaching
Keys to succesfull communication
Empathy
30. To handle friction and inevitable tensions - - short-term - 'fighting fires'
Top Management
Reduce intrinsic motivation in some cases
Conflict-resolution skills
Social Skill
31. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person
Integrity
Emotional/Social Intelligence
Energizing Difficult People
Mixed
32. Directive and controlling style of management
Tactical
Empathy
Competent
Authoritative
33. To bring different groups together in order to reach mutually agreeable goals
Bennis/Nanus variant leader characteristics
Coercive
Objectivity
Negotiation skills
34. First level of management; responsible for the work of a group of employees
Supervisors
Emotional/Social Intelligence
Communication skills
Organizing
35. Used when a leader needs to give direct - clear - and precise orders and makes decision
Charisma
Diversity
Competent
Autocratic Leader
36. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill
Characteristics of Leaders
Ethics
Self-awareness
Negotiation skills
37. Determining to what extent the business is accomplishing the goals
Skills of successful leaders
Controlling
Democratic Leader
Charisma
38. Directing and leading people
Bennis/Nanus variant leader characteristics
Staffing
Implementing
Empathy
39. To speak and write persuasively
Supervisors
Self-awareness
Communication skills
Competent
40. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.
Networking
Controlling
Skills of successful leaders
Motivation
41. A leader without ethics
Leadership
Keys to succesfull communication
Tyrant
Organizing
42. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall
Coercive
Charisma
Coaching
Motivational skills
43. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self
Diversity
Self-awareness
Bennis/Nanus variant leader characteristics
Ethics
44. One who includes employees in making decisions
Team
Negotiation skills
Authoritative
Democratic Leader
45. Providing extrensic awards may...
Tactical
Supervisors
Objectivity
Reduce intrinsic motivation in some cases
46. The arrangement of resources in order to meet goals
Decisive
Organizing
Humility
Initiative
47. The way a manager treats and involves employees
Networking
Motivation
Coercive
Management Style
48. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely
Top Management
Reduce intrinsic motivation in some cases
Keys to succesfull communication
Social Skill
49. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility
Motivating Others
Tactical
Integrity
Leadership Styles
50. The combination of tactical and strategic management
Leadership
Tyrant
Coercive
Mixed