Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills






2. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






3. To speak and write persuasively






4. A leader without ethics






5. One who includes employees in making decisions






6. Obtaining - training - and compensating employees






7. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.






8. To align people who may not report to you toward a goal - 'Get them excited!'






9. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall






10. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility






11. The combination of tactical and strategic management






12. Specialists in a specific area of the business






13. To listen and hear what people are saying and react in constructive ways (active listening).






14. Discipline and training of oneself - usually for improvement.






15. The arrangement of resources in order to meet goals






16. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






17. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees






18. Directive and controlling style of management






19. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self






20. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






21. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely






22. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






23. Determining to what extent the business is accomplishing the goals






24. Analyzing of information - setting goals - and making decisions about what needs to be done






25. Adherence to moral and ethical principles; soundless of moral character; honestly.






26. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting






27. Managers are less directive and involve employees in the decision-making






28. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill






29. Having the power or quality of deciding; putting an end to controversy.






30. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






31. Receiving - Responding - Valuing






32. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri






33. An introductory act or step; leading action






34. One who gives little or no direction to employees






35. The ability to understand people's emotional makeup






36. Used when a leader needs to give direct - clear - and precise orders and makes decision






37. A group of people working harmoniously together to effectively achieve a common goal






38. The ability to manage relationships - build networks - and find common ground






39. The ability to motivate individuals and groups to accomplish important goals






40. Executives responsible for the direction and success of the entire business






41. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






42. Directing and leading people






43. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






44. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status






45. To bring different groups together in order to reach mutually agreeable goals






46. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.






47. This style expects excellence and self-direction. It works best for highly skilled and motivated people who work well on their own. Other people - however - may feel overwhelmed by a pacesetting leader's demands for excellence. Their self-esteem - tr






48. Providing extrensic awards may...






49. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.






50. To handle friction and inevitable tensions - - short-term - 'fighting fires'