Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






2. Analyzing of information - setting goals - and making decisions about what needs to be done






3. Specialists in a specific area of the business






4. Used when a leader needs to give direct - clear - and precise orders and makes decision






5. Discipline and training of oneself - usually for improvement.






6. Directive and controlling style of management






7. Adherence to moral and ethical principles; soundless of moral character; honestly.






8. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person






9. To listen and hear what people are saying and react in constructive ways (active listening).






10. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people






11. A system of moral principles






12. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility






13. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self






14. An introductory act or step; leading action






15. A leader without ethics






16. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.






17. A manager who gives little or no direction to workers.






18. The ability to understand people's emotional makeup






19. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






20. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.






21. To handle friction and inevitable tensions - - short-term - 'fighting fires'






22. Receiving - Responding - Valuing






23. To speak and write persuasively






24. Directing and leading people






25. The ability to motivate individuals and groups to accomplish important goals






26. Vision - Communication - Trust - Self-Management


27. One who gives little or no direction to employees






28. This style expects excellence and self-direction. It works best for highly skilled and motivated people who work well on their own. Other people - however - may feel overwhelmed by a pacesetting leader's demands for excellence. Their self-esteem - tr






29. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.






30. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting






31. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






32. To bring different groups together in order to reach mutually agreeable goals






33. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status






34. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






35. Determining to what extent the business is accomplishing the goals






36. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills






37. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






38. The process of accomplishing the goals of an organization through the effective use of people and other resources






39. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






40. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri






41. One who includes employees in making decisions






42. To align people who may not report to you toward a goal - 'Get them excited!'






43. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






44. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely






45. Executives responsible for the direction and success of the entire business






46. The combination of tactical and strategic management






47. First level of management; responsible for the work of a group of employees






48. A group of people working harmoniously together to effectively achieve a common goal






49. Managers are less directive and involve employees in the decision-making






50. One who tries to figure out how to orchestrate people in order to get things done ...has very good social skills