Test your basic knowledge |

Leadership And Motivation

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills






2. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.






3. Having the power or quality of deciding; putting an end to controversy.






4. Obtaining - training - and compensating employees






5. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely






6. To align people who may not report to you toward a goal - 'Get them excited!'






7. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees






8. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall






9. This 'do what I say' style demands immediate compliance. It is especially useful in turnaround situations - in a crisis - and with problem employees. However - using this style inhibits your organization's flexibility and can dampen employee motivati






10. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility






11. A manager who gives little or no direction to workers.






12. Adherence to moral and ethical principles; soundless of moral character; honestly.






13. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting






14. To handle friction and inevitable tensions - - short-term - 'fighting fires'






15. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching






16. A leader without ethics






17. The combination of tactical and strategic management






18. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.






19. Receiving - Responding - Valuing






20. Providing extrensic awards may...






21. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes






22. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self






23. Directive and controlling style of management






24. The way a manager treats and involves employees






25. This style expects excellence and self-direction. It works best for highly skilled and motivated people who work well on their own. Other people - however - may feel overwhelmed by a pacesetting leader's demands for excellence. Their self-esteem - tr






26. The process of accomplishing the goals of an organization through the effective use of people and other resources






27. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status






28. The ability to motivate individuals and groups to accomplish important goals






29. A system of moral principles






30. To speak and write persuasively






31. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv






32. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill






33. The arrangement of resources in order to meet goals






34. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.






35. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others






36. Analyzing of information - setting goals - and making decisions about what needs to be done






37. Directing and leading people






38. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person






39. Used when a leader needs to give direct - clear - and precise orders and makes decision






40. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri






41. Vision - Communication - Trust - Self-Management


42. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.






43. Executives responsible for the direction and success of the entire business






44. One who gives little or no direction to employees






45. Managers are less directive and involve employees in the decision-making






46. Discipline and training of oneself - usually for improvement.






47. One who includes employees in making decisions






48. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.






49. The ability to manage relationships - build networks - and find common ground






50. To listen and hear what people are saying and react in constructive ways (active listening).