SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Leadership And Motivation
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Directing and leading people
Democratic Leader
Affiliative
Implementing
Communication skills
2. To speak and write persuasively
Top Management
Mid-Management
Self-Disciplined
Communication skills
3. The ability to motivate individuals and groups to accomplish important goals
Self-Disciplined
Leadership
Reduce intrinsic motivation in some cases
Conflict-resolution skills
4. Questions to ask in order to understand the employee and the problem 1. What drives the employee? 2. How are you contributing to the problem? - Consider range of outcomes - Discuss problem and reach resolution - Describe problem from your perspectiv
Self-regulation
Characteristics of Leaders
Tactical
Energizing Difficult People
5. External Factors: Benefits - working conditions - salary - etc. Internal Factors: Achievement - feedback - responsibility
Motivating Others
Management Style
Motivational skills
Integrity
6. Management of Attention - Management of Meaning - Mangament of Trust - Management of Self
Bennis/Nanus variant leader characteristics
Tyrant
Leadership
Coercive
7. 1. Coercive 2. Authoritative 3. Affiliative 4. Democratic 5. Pacesetting 6. Coaching
Supervisors
Leadership Styles
Skills of successful leaders
Self-regulation
8. One who gives little or no direction to employees
Keys to succesfull communication
Self-regulation
Open/Laissez-Faire Leader
Empathy
9. Used when a leader needs to give direct - clear - and precise orders and makes decision
Authoritative
Autocratic Leader
Objectivity
Warren Bennis' Leadership Competencies
10. To align people who may not report to you toward a goal - 'Get them excited!'
Diversity
Motivation
Decisive
Motivational skills
11. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall
Management
Decisive
Energizing Difficult People
Coaching
12. The ability to manage relationships - build networks - and find common ground
Humility
Team
Social Skill
Energizing Difficult People
13. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes
Diversity
Leadership Styles
Warren Bennis' Leadership Competencies
Charisma
14. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others
Diversity
Top Management
Self-regulation
Self-awareness
15. 1. Communication skills 2. Interpersonal skills 3. Conflict-resolution skills 4. Negotiation skills 5. Motivational skills
Motivating Others
Leadership Styles
Skills of successful leaders
Initiative
16. To handle friction and inevitable tensions - - short-term - 'fighting fires'
Controlling
Supervisors
Conflict-resolution skills
Leadership
17. The arrangement of resources in order to meet goals
Mixed
Organizing
Leadership Styles
Top Management
18. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely
Keys to succesfull communication
Empathy
Diversity
Open/Laissez-Faire Leader
19. 1. Self-awareness 2. Self-regulation 3. Motivation 4. Empathy 5. Social Skill
Skills of successful leaders
Characteristics of Leaders
Objectivity
Open Leader
20. A manager who gives little or no direction to workers.
Humility
Empathy
Energizing Difficult People
Open Leader
21. Obtaining - training - and compensating employees
Staffing
Team
Leadership Styles
Affiliative
22. Providing extrensic awards may...
Reduce intrinsic motivation in some cases
Implementing
Charisma
Motivation
23. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.
Integrity
Networking
Humility
Tactical
24. To listen and hear what people are saying and react in constructive ways (active listening).
Characteristics of Leaders
Coercive
Interpersonal skills
Tactical
25. Specialists in a specific area of the business
Management
Self-regulation
Warren Bennis' Leadership Competencies
Mid-Management
26. A leader without ethics
Emotional/Social Intelligence
Tyrant
Competent
Negotiation skills
27. One who includes employees in making decisions
Democratic Leader
Controlling
Team
Reduce intrinsic motivation in some cases
28. The ability to understand people's emotional makeup
Authoritative
Bennis/Nanus variant leader characteristics
Management
Empathy
29. Having suitable or sufficient skill - knowledge - experience - etc. - for some purpose.
Organizing
Competent
Empathy
Diversity
30. Adherence to moral and ethical principles; soundless of moral character; honestly.
Diversity
Integrity
Humility
Characteristics of Leaders
31. A group of people working harmoniously together to effectively achieve a common goal
Motivation
Warren Bennis' Leadership Competencies
Team
Networking
32. This 'people-first' style engenders the creation of emotional bonds and team harmony. It is best used when team coherence is important or in times of low employee morale. But this approach's focus on praise may permit poor performance among employees
Affiliative
Coercive
Self-regulation
Controlling
33. Vision - Communication - Trust - Self-Management
34. The quality or condition of being humble; modest opinion or estimate of one's own importance - rank - etc.
Emotional/Social Intelligence
Autocratic Leader
Humility
Leadership Styles
35. The combination of tactical and strategic management
Mixed
Ethics
Mid-Management
Strategic
36. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.
Objectivity
Motivation
Open/Laissez-Faire Leader
Decisive
37. First level of management; responsible for the work of a group of employees
Staffing
Mixed
Supervisors
Open/Laissez-Faire Leader
38. This style mobilizes people toward a vision. Specifically - it provides an overarching goal - but gives others the freedom to choose their own way of reaching it. This approach is most effective when a business is at sea and needs direction - or duri
Open/Laissez-Faire Leader
Authoritative
Motivational skills
Management Style
39. Directive and controlling style of management
Charisma
Tactical
Leader
Emotional/Social Intelligence
40. A spiritual power or personal quality that gives an individual influence or authority over large numbers of people
Warren Bennis' Leadership Competencies
Humility
Charisma
Objectivity
41. To bring different groups together in order to reach mutually agreeable goals
Negotiation skills
Leadership
Self-Disciplined
Management Style
42. Managers are less directive and involve employees in the decision-making
Management Style
Networking
Coercive
Strategic
43. This style expects excellence and self-direction. It works best for highly skilled and motivated people who work well on their own. Other people - however - may feel overwhelmed by a pacesetting leader's demands for excellence. Their self-esteem - tr
Strategic
Staffing
Pacesetting
Bennis/Nanus variant leader characteristics
44. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person
Ethics
Leader
Affiliative
Emotional/Social Intelligence
45. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status
Open Leader
Motivational skills
Leadership Styles
Motivation
46. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.
Emotional/Social Intelligence
Warren Bennis' Leadership Competencies
Communication skills
Objectivity
47. A system of moral principles
Ethics
Controlling
Objectivity
Communication skills
48. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting
Self-regulation
Initiative
Staffing
Decisive
49. The process of accomplishing the goals of an organization through the effective use of people and other resources
Management
Communication skills
Self-Disciplined
Leadership
50. Executives responsible for the direction and success of the entire business
Reduce intrinsic motivation in some cases
Ethics
Top Management
Authoritative