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Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the lodging industry term for a hotel that is not part of a franchise group?






2. What happens in a hotels OPL






3. What best describes a hotels chief engineer

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4. With 200 occupied rooms and breakfast costs of $450 - what would be a hotels breakfast cost per occupied room?






5. What is a normal par level in hotel laundry






6. Which group of employees will most often initiate the largest number of work orders






7. What is true about an investor in a hotel






8. Which of the following would be considered a user-generated web site

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9. what type of activity describes the act of placing an ad in the yellow pages?






10. Which is an example of a consumer-generated content web site?






11. A CVB is typically funded by what






12. What is the industry term for an organization that provides travel booking services on the internet






13. What is the management term for granting authority to employees to make key decisions within their assigned areas of responsibility






14. What is another lodging industry term for a specific hotel brand name






15. What is the food service term for the amount of money remaining from a food sale after subtracting the items cost from its selling point






16. What is true about a hosted bar






17. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?






18. What is the term describing stealing of small quantities of something over a period of time






19. What is the most important reason for properly maintaining trash removal areas






20. For Which item below would a 'replace as needed' program be best






21. What name is used to describe a group of competing hotels to which an individual hotel's operating performance is compared






22. Which types of food items have labor 'built in' to their prices






23. What is a REIT






24. What is the term used to identify those who sell the rights to use a hotels brand name






25. What is the purpose of cold calling






26. Assume you are reading a STAR report about a hotel you manage. What does an ADR index of 110 indicate






27. What is a lodging industry term for hotels operating under the same brand name






28. Who has the greatest influence on the overall quality of service provided within a hotel






29. Which of the following is a demand generator






30. What is true about first tier management companies

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31. What is true about sanitation concerns in a limited service- hotel






32. Which is true about a hotels commitment to green practices






33. What does Amtrak operate






34. For food service buyers when does the ownership exchange of products the have purchased actually take place






35. Which professional recognition is typically granted by a governmental agency






36. Approximately how many hotels are in operation in the US






37. What is the travel industry term used to describe a group of travel services - such as hotel rooms - meals - and airfare - sold for one price






38. What lodging industry term is used to identify a hotel's meeting rooms - conference areas and ballroom space






39. What is true about the traditional russian style

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40. When would hotel guest be charged a corkage fee






41. Suppose its monday morning. what should a hotel's breakfast attendant begin to remove complimentary breakfast items from the hotel's breakfast serving area






42. What is the greatest difference between full service and limited service hotels






43. In a very small limited service property - Which individual is typically responsible for the setup of the property's complimentary breakfst area






44. what would the occupancy rate for a hotel that has 200 rooms on a day in January In which it sold 100 rooms and received total rooms revenue of $17000






45. Who usually maintains the washers and dryers placed in a hotel's guest laundry






46. What is a common job title for the individual Who has regular on-site interaction with a franchised hotel






47. What is the one reason a hotel owner might consider hiring a hotel management company






48. In the small town of someko - michigan there are 5 hotels with a combined total of 650 sleeping rooms. during june an avg. of 400 of those rooms were sold each day - generating $29 -200 in room sales. What was the average daily rate (ADR) of the town






49. What is true about hotel management companies






50. Which of the following is NOT a demographic factor of a guest







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Can you answer 50 questions in 15 minutes?


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