Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a normal par level in hotel laundry






2. How can guest service best be integrated with employee reward systems






3. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?






4. What do the initials PM refer to in a hotel maintenance department






5. Which state is NOT among the 3 largest car rental location states






6. What is true about first tier management companies

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


7. Which items would typically be included in a deluxe breakfast served by a limited-service hotel but would not be included in a standard continental breakfast






8. Who has the greatest influence on the overall quality of service provided within a hotel






9. In which type of booking model are room rates not seen by guests until after they have successfully 'bid' for a room






10. What is the term used to identify those who sell the rights to use a hotels brand name






11. Which of the following is a demand generator






12. what type of activity describes a site tour






13. What should happen to service procedures after they have been implemented in a hotel






14. What is the type of dining in which each available menu item is sold for an individual price






15. In a housekeeping department - What is the role of inspector






16. What is the greatest difference between full service and limited service hotels






17. What is true about an investor in a hotel






18. What does a foot candle measure






19. What is the agency that enforces federal antitrust and consumer protection laws related to franchisors






20. What is true about abandoned property






21. Which term refers to the fact that the decline in value of a hotel asset is generally tax deductible






22. What is a common job title for the individual Who has regular on-site interaction with a franchised hotel






23. What is a per diem






24. In a very small limited service property - Which individual is typically responsible for the setup of the property's complimentary breakfst area






25. What is the difference between advertising and publicity






26. from what language does the kitchen term 'mise en place' originate






27. What is a REIT






28. In a hotel with the linen cost of $2 -486 in the month and the rooms sold was 1 -130 - what was the hotel's linen cost per occupied room






29. What is true about the cost of providing room service meals






30. What is the travel industry term used to describe a group of travel services - such as hotel rooms - meals - and airfare - sold for one price






31. What is the industry term for an organization that provides travel booking services on the internet






32. What is the lodging term used to describe a hotel room or area that is undergoing extraordinary cleaning procedures






33. What is another lodging industry term for a specific hotel brand name






34. what type of activity describes the act of placing an ad in the yellow pages?






35. What is true about sanitation concerns in a limited service- hotel






36. Which brand is generally recognized as the first hotel chain






37. Who usually maintains the washers and ryers placed in a hotels guests laundry






38. For Which item below would a 'replace as needed' program be best






39. For food service buyers when does the ownership exchange of products the have purchased actually take place






40. To whom does the sous chef in a large hotel report






41. What is true about transient travelers






42. What is the approximate amount of money that hoteliers should contribute to a property's FF&E reserve






43. In the lodging industry - What is the meaning of the term room mix






44. Which of the following represents the correct order of procedures used in cleaning linens and terry products






45. What is a guest seeking to communicate with a DND sign placed on the outside of the door?






46. which factor most influences guest perceptions about their experience at a lodging operation






47. Which factor has the most impact on the number of guests who will be served in a limited service hotel






48. Who will most often have the greatest detailed knowledge of guest likes and dislikes






49. Approximately how many hotels are in operation in the US






50. Managers can seek out service-minded staff by hiring those job applicants who







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests