Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. what type of activity describes the act of placing an ad in the yellow pages?






2. What is true about abandoned property






3. What is another lodging term for work-order






4. What is the approximate number of attendees at the average business meeting






5. In a hotel guest room - Which is a potential source of HIV






6. Which housekeeping- related term is not used by professional hoteliers






7. What is the lodging term for the fans and mechanical systems required to move air through a hotel's air ducts and vents






8. What is true about mislaid property






9. In a very small limited service property - Which individual is typically responsible for the setup of the property's complimentary breakfst area






10. What lodging industry term is used to identify a hotel's meeting rooms - conference areas and ballroom space






11. Approximately how many hotels are in operation in the US






12. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?






13. Which position would be a direct report to a hotels F&B director






14. What is the name of a lodging industry trade association that has been at the forefront of promoting fairness in the hotel franchising






15. Which group would be classified as 'leisure travelers'






16. What is the industry term for a form used by sales an food production personnel to detail the food and service requirements of a banquet






17. In a hotel dining room with a total revenue of $1 -150 and 85 guests served what would be the hotels check average






18. What term is used to describe the relationship between the amount paid for an item and the item's perceived quality






19. What does Amtrak operate






20. When the entire staff of a hotel consistenly fail to deliver quality service to guests - the problem is most likely that






21. What is the lodging term used to describe a hotel room or area that is undergoing extraordinary cleaning procedures






22. What type of maintenance activity in a hotel would include lawn care - landscaping care and snow removal






23. What is most likely to happen when many travelers want to visit and stay in an area






24. What is the name of the activity hoteliers use to minimize maintenance costs and prolong the life of hotel equipment






25. Which company's motto is 'we are ladies and gentlemen serving Ladies and gentlemen'






26. what type of activity describes a site tour






27. What does STAR report evaluate






28. What is true about abandoned property






29. Which group of housekeeping employees should receive blood born pathogen training






30. What is the travel industry term used to describe a group of travel services - such as hotel rooms - meals - and airfare - sold for one price






31. Which of the following would be considered a user-generated web site

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


32. Who has the greatest influence on the overall quality of service provided within a hotel






33. When would hotel guest be charged a corkage fee






34. Managers can seek out service-minded staff by hiring those job applicants who






35. Who usually maintains the washers and dryers placed in a hotel's guest laundry






36. which factor most influences guest perceptions about their experience at a lodging operation






37. What is the greatest difference between full service and limited service hotels






38. What is the type of dining in which each available menu item is sold for an individual price






39. What is the lodging industry term used to identify the wages and benefits - replacement parts and contract services used to operate a maintenance and engineering department






40. In regard to quality service - a gal of zero defects can






41. Which area would be considered public space in a hotel






42. In the lodging industry - What is the meaning of the term room mix






43. What is the term describing stealing of small quantities of something over a period of time






44. An investor makes and investment of 1000000 and acheives a $200000 profit on that investment in this example what was the investors ROI






45. what would the occupancy rate for a hotel that has 200 rooms on a day in January In which it sold 100 rooms and received total rooms revenue of $17000






46. Which group is more likely to use the services of a travel agent






47. What name is used to describe a group of competing hotels to which an individual hotel's operating performance is compared






48. Which is true about a hotels commitment to green practices






49. Suppose its monday morning. what should a hotel's breakfast attendant begin to remove complimentary breakfast items from the hotel's breakfast serving area






50. What is true about the cost of providing room service meals






Can you answer 50 questions in 15 minutes?



Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests