Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the term used to identify those who sell the rights to use a hotels brand name






2. Which of the following best describes a 'moment of truth'






3. Which food service activity happens first






4. Which is the most important market for large convention hotels






5. In a hotel with the linen cost of $2 -486 in the month and the rooms sold was 1 -130 - what was the hotel's linen cost per occupied room






6. Which of the following represents the correct order of procedures used in cleaning linens and terry products






7. Each of the following events would require one or more guest rooms - which would be classified as a SMERF






8. Which factor has the most impact on the number of guests who will be served in a limited service hotel






9. What is true about transient travelers






10. Who usually maintains the washers and dryers placed in a hotel's guest laundry






11. What is the purpose of cold calling






12. Which items would typically be included in a deluxe breakfast served by a limited-service hotel but would not be included in a standard continental breakfast






13. For Which item below would a 'replace as needed' program be best






14. What is a lodging industry term for hotels operating under the same brand name






15. What is true about a marketing plan

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


16. What do the initials PM refer to in a hotel maintenance department






17. What is the term used to identify those who purchase the rights to a hotels brand naem






18. What is true about food served in the traditional french style

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


19. In a hotel guest room - Which is a potential source of HIV






20. What is the purpose of an MSDS






21. What is the approximate number of attendees at the average business meeting






22. Maintenance that must be performed immediatley to minimize damage to a hotel is referred to as






23. What is the name of the activity hoteliers use to minimize maintenance costs and prolong the life of hotel equipment






24. What term is used to describe the relationship between the amount paid for an item and the item's perceived quality






25. What is true about an accrual accounting system






26. What is true about first tier management companies

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


27. With 200 occupied rooms and breakfast costs of $450 - what would be a hotels breakfast cost per occupied room?






28. In Which type of booking model are room rates readily viewed on-line by potential guests?






29. What is the lodging industry term used to identify the wages and benefits - replacement parts and contract services used to operate a maintenance and engineering department






30. What is the lodging term for the fans and mechanical systems required to move air through a hotel's air ducts and vents






31. What is the primary factor that determines the total fees that franchisors can charge franchisees who want to affiliate with the franchisors brand






32. For food service buyers when does the ownership exchange of products the have purchased actually take place






33. Which company's motto is 'we are ladies and gentlemen serving Ladies and gentlemen'






34. The best menus are those developed based upon






35. What does STAR report evaluate






36. What name is used to describe a group of competing hotels to which an individual hotel's operating performance is compared






37. What does a foot candle measure






38. Who usually maintains the washers and ryers placed in a hotels guests laundry






39. In regard to quality service - a gal of zero defects can






40. What is true about abandoned property






41. what would the occupancy rate for a hotel that has 200 rooms on a day in January In which it sold 100 rooms and received total rooms revenue of $17000






42. What is the approximate amount of money that hoteliers should contribute to a property's FF&E reserve






43. What is a REIT






44. How can guest service best be integrated with employee reward systems






45. What is the name for the difference between the original number of room requested by a group and that group's lower than requested actual room pick up






46. An investor makes and investment of 1000000 and acheives a $200000 profit on that investment in this example what was the investors ROI






47. Assume you are reading a STAR report about a hotel you manage. What does an ADR index of 110 indicate






48. What is the management term for granting authority to employees to make key decisions within their assigned areas of responsibility






49. Suppose its monday morning. what should a hotel's breakfast attendant begin to remove complimentary breakfast items from the hotel's breakfast serving area






50. with total breakfast costs of $550 for the week and an average of $2.20 cost per guest served - how many guests were served in the week







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests