Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is most likely to happen when many travelers want to visit and stay in an area






2. Which association is a collection of state-level hotel associations working together to meet the educational - social - and legislative needs of its members






3. How can guest service best be integrated with employee reward systems






4. What is the travel industry term used to describe a group of travel services - such as hotel rooms - meals - and airfare - sold for one price






5. Which of a hotel's costs would be lowered the most if the hotel implemented a successful source reduction program






6. In regard to quality service - a gal of zero defects can






7. when using a par inventory system - how does the individual responsible for purchasing food items determine how much to buy






8. from what language does the kitchen term 'mise en place' originate






9. What does STAR report evaluate






10. Which is an example of a consumer-generated content web site?






11. Who usually maintains the washers and ryers placed in a hotels guests laundry






12. What is the name of the computer system connecting travel professionals worldwide for the purpose of reserving hotel rooms and other travel service for their clients?






13. What is the lodging industry term for a hotel that is not part of a franchise group?






14. Cleaning a dryers lint trap is an example of a PM activity. how often should it be performed






15. What is the name of the activity hoteliers use to minimize maintenance costs and prolong the life of hotel equipment






16. Which group would be classified as 'leisure travelers'






17. What is the approximate amount of money that hoteliers should contribute to a property's FF&E reserve






18. What is another lodging industry term for a specific hotel brand name






19. What is the name for the franchise disclosure document prepared by a franchisor and registered and filed with the state governmental agency responsible for administering franchise relationships






20. Which of the following represents the correct order of procedures used in cleaning linens and terry products






21. What is the term used to identify those who sell the rights to use a hotels brand name






22. What is the food service term for the amount of money remaining from a food sale after subtracting the items cost from its selling point






23. A CVB is typically funded by what






24. Managers can seek out service-minded staff by hiring those job applicants who






25. Suppose its monday morning. what should a hotel's breakfast attendant begin to remove complimentary breakfast items from the hotel's breakfast serving area






26. What name is used to describe a group of competing hotels to which an individual hotel's operating performance is compared






27. What is true about food served in the traditional french style

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


28. For food service buyers when does the ownership exchange of products the have purchased actually take place






29. What is true about transient travelers






30. When the entire staff of a hotel consistenly fail to deliver quality service to guests - the problem is most likely that






31. What does Amtrak operate






32. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?






33. What is the industry term for an organization that provides travel booking services on the internet






34. When would hotel guest be charged a corkage fee






35. With 400 guests and breakfast costs of $550 what would be a hotel's food cost per guest






36. In a housekeeping department - What is the role of inspector






37. Which of the following best describes 'managers reception' in a limited service hotel






38. What is a normal par level in hotel laundry






39. Each of the following events would require one or more guest rooms - which would be classified as a SMERF






40. What is true about a marketing plan

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


41. Which group of employees will most often initiate the largest number of work orders






42. What is true about a hosted bar






43. What type of maintenance activity in a hotel would include lawn care - landscaping care and snow removal






44. Maintenance that must be performed immediatley to minimize damage to a hotel is referred to as






45. What should happen to service procedures after they have been implemented in a hotel






46. with total breakfast costs of $550 for the week and an average of $2.20 cost per guest served - how many guests were served in the week






47. What is true about the traditional russian style

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


48. What is the industry term for a form used by sales an food production personnel to detail the food and service requirements of a banquet






49. What is true about first tier management companies

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


50. What is the most important reason for properly maintaining trash removal areas







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests