Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which group of employees will most often initiate the largest number of work orders






2. Which company's motto is 'we are ladies and gentlemen serving Ladies and gentlemen'






3. Which of the following best describes a 'moment of truth'






4. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?






5. For Which item below would a 'replace as needed' program be best






6. Which is the most important market for large convention hotels






7. What is true about abandoned property






8. What name is used to describe a group of competing hotels to which an individual hotel's operating performance is compared






9. What is true about second-tier management companies

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


10. What is the industry term for a form used by sales an food production personnel to detail the food and service requirements of a banquet






11. What happens in a hotels OPL






12. with total breakfast costs of $550 for the week and an average of $2.20 cost per guest served - how many guests were served in the week






13. Which association is a collection of state-level hotel associations working together to meet the educational - social - and legislative needs of its members






14. What is the name for the difference between the original number of room requested by a group and that group's lower than requested actual room pick up






15. Who is responsible for making the distinction between mislaid - lost and abandoned property

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


16. What is the lodging industry term for a hotel that is not part of a franchise group?






17. Which of the following would be considered a user-generated web site

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


18. Which food service activity happens first






19. What is the travel industry term used to describe a group of travel services - such as hotel rooms - meals - and airfare - sold for one price






20. Which state is NOT among the 3 largest car rental location states






21. Which is the missing entry in the following formula when a hotel utilizes an accural accounting system? (Beginning inventory of food+_____) - ending food of food inventory=food cost






22. What is a common job title for the individual Who has regular on-site interaction with a franchised hotel






23. Which is an example of a consumer-generated content web site?






24. In Which type of booking model are room rates readily viewed on-line by potential guests?






25. What does STAR report evaluate






26. when using a par inventory system - how does the individual responsible for purchasing food items determine how much to buy






27. Which of the following is essential if employees are to effectively resolve guest problems as they occur






28. Which of a hotel's costs would be lowered the most if the hotel implemented a successful source reduction program






29. What does a foot candle measure






30. What is true about the traditional russian style

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


31. In a 150 room hotel with housekeeping costs of $8000 and 2 -500 rooms sold in a mont - what would be the hotels labor cost per occupied room for that month






32. What is the industry term for an organization that provides travel booking services on the internet






33. What happens to the unit price of food service items as the number of those items purchased increases






34. In the lodging industry - What is the meaning of the term room mix






35. Which professional recognition is typically granted by a governmental agency






36. Who will most often have the greatest detailed knowledge of guest likes and dislikes






37. In a hotel guest room - Which is a potential source of HIV






38. What is the most important reason for properly maintaining trash removal areas






39. Managers can seek out service-minded staff by hiring those job applicants who






40. What is true about hotel management companies






41. When the entire staff of a hotel consistenly fail to deliver quality service to guests - the problem is most likely that






42. In a hotel dining room with a total revenue of $1 -150 and 85 guests served what would be the hotels check average






43. What does Amtrak operate






44. To whom does the sous chef in a large hotel report






45. Shat complimentary breakfast characteristics are typically established by a hotels franchise company






46. What type of lamp works when a filament inside the lamp's bulb is heated by electric current to produce light






47. Which types of food items have labor 'built in' to their prices






48. Which is an example of a branded breakfast item






49. In regard to quality service - a gal of zero defects can






50. What is the name of the computer system connecting travel professionals worldwide for the purpose of reserving hotel rooms and other travel service for their clients?







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests