Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the name of the activity hoteliers use to minimize maintenance costs and prolong the life of hotel equipment






2. What is the lodging industry term used to identify the wages and benefits - replacement parts and contract services used to operate a maintenance and engineering department






3. What does Amtrak operate






4. What happens to the unit price of food service items as the number of those items purchased increases






5. Which brand is generally recognized as the first hotel chain






6. Which group would be classified as 'leisure travelers'






7. Which types of food items have labor 'built in' to their prices






8. when using a par inventory system - how does the individual responsible for purchasing food items determine how much to buy






9. Which group is more likely to use the services of a travel agent






10. What is true about abandoned property






11. Each of the following events would require one or more guest rooms - which would be classified as a SMERF






12. with total breakfast costs of $550 for the week and an average of $2.20 cost per guest served - how many guests were served in the week






13. A brand specific frequent guest program is an example of a...






14. Which professional recognition is typically granted by a governmental agency






15. Which of the following is most essential to providing good service






16. Which factor has the most impact on the number of guests who will be served in a limited service hotel






17. Who usually maintains the washers and dryers placed in a hotel's guest laundry






18. Shat complimentary breakfast characteristics are typically established by a hotels franchise company






19. What is the travel industry term used to describe a group of travel services - such as hotel rooms - meals - and airfare - sold for one price






20. Which method would be least effective for determining guests' needs and wants






21. What is the industry term for a form used by sales an food production personnel to detail the food and service requirements of a banquet






22. In which type of booking model are room rates not seen by guests until after they have successfully 'bid' for a room






23. Which of a hotel's costs would be lowered the most if the hotel implemented a successful source reduction program






24. What happens to a hotel's POM costs as a hotel ages






25. Which of the following is a demand generator






26. What is true about first tier management companies

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


27. What is a normal par level in hotel laundry






28. What is the purpose of an MSDS






29. For Which item below would a 'replace as needed' program be best






30. In a 150 room hotel with housekeeping costs of $8000 and 2 -500 rooms sold in a mont - what would be the hotels labor cost per occupied room for that month






31. What is true about transient travelers






32. In a hotel dining room with a total revenue of $1 -150 and 85 guests served what would be the hotels check average






33. What is true about food served in the traditional french style

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


34. Which group of employees will most often initiate the largest number of work orders






35. What is true about a marketing plan

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


36. With 200 occupied rooms and breakfast costs of $450 - what would be a hotels breakfast cost per occupied room?






37. What type of lamp works when a filament inside the lamp's bulb is heated by electric current to produce light






38. What is a per diem






39. What is the management term for granting authority to employees to make key decisions within their assigned areas of responsibility






40. Which is the most important market for large convention hotels






41. what would the occupancy rate for a hotel that has 200 rooms on a day in January In which it sold 100 rooms and received total rooms revenue of $17000






42. What is the lodging term for the fans and mechanical systems required to move air through a hotel's air ducts and vents






43. What is the approximate amount of money that hoteliers should contribute to a property's FF&E reserve






44. Which food service activity happens first






45. Cleaning a dryers lint trap is an example of a PM activity. how often should it be performed






46. In a very small limited service property - Which individual is typically responsible for the setup of the property's complimentary breakfst area






47. What term is used to describe the relationship between the amount paid for an item and the item's perceived quality






48. In a hotel with the linen cost of $2 -486 in the month and the rooms sold was 1 -130 - what was the hotel's linen cost per occupied room






49. To whom does the sous chef in a large hotel report






50. Which of the following would be considered a user-generated web site

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183