Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the name of a lodging industry trade association that has been at the forefront of promoting fairness in the hotel franchising






2. What is the term used to identify those who purchase the rights to a hotels brand naem






3. Managers can seek out service-minded staff by hiring those job applicants who






4. Which method would be least effective for determining guests' needs and wants






5. Which area would be considered public space in a hotel






6. Which group is more likely to use the services of a travel agent






7. For food service buyers when does the ownership exchange of products the have purchased actually take place






8. Which of the following is essential if employees are to effectively resolve guest problems as they occur






9. Which of the following best describes 'managers reception' in a limited service hotel






10. What happens in a hotels OPL






11. In a full service hotel What is true abouth the profitability of banquet food sales compared to that of dining room sales?






12. What is the approximate number of attendees at the average business meeting






13. Which factor has the most impact on the number of guests who will be served in a limited service hotel






14. What does STAR report evaluate






15. In which type of booking model are room rates not seen by guests until after they have successfully 'bid' for a room






16. What type of lamp works when a filament inside the lamp's bulb is heated by electric current to produce light






17. What is a guest seeking to communicate with a DND sign placed on the outside of the door?






18. Which is the missing entry in the following formula when a hotel utilizes an accural accounting system? (Beginning inventory of food+_____) - ending food of food inventory=food cost






19. Which housekeeping- related term is not used by professional hoteliers






20. Approximately how many hotels are in operation in the US






21. What is the name of the activity hoteliers use to minimize maintenance costs and prolong the life of hotel equipment






22. What is true about a hosted bar






23. Shat complimentary breakfast characteristics are typically established by a hotels franchise company






24. Which is an example of a branded breakfast item






25. Which group would be classified as 'leisure travelers'






26. Which items would typically be included in a deluxe breakfast served by a limited-service hotel but would not be included in a standard continental breakfast






27. Which food service activity happens first






28. What does Amtrak operate






29. Which of the following is the formula hoteliers use to calculate RevPar






30. What is true about an accrual accounting system






31. What is the type of dining in which each available menu item is sold for an individual price






32. What happens to the unit price of food service items as the number of those items purchased increases






33. What is true about food served in the traditional french style

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


34. Who is responsible for making the distinction between mislaid - lost and abandoned property

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


35. What is true about a hotel room that is 'on-change'






36. What should happen to service procedures after they have been implemented in a hotel






37. What is true about abandoned property






38. Which state is NOT among the 3 largest car rental location states






39. In regard to quality service - a gal of zero defects can






40. Which types of food items have labor 'built in' to their prices






41. What is true about an investor in a hotel






42. what would the occupancy rate for a hotel that has 200 rooms on a day in January In which it sold 100 rooms and received total rooms revenue of $17000






43. Who has the greatest influence on the overall quality of service provided within a hotel






44. Maintenance that must be performed immediatley to minimize damage to a hotel is referred to as






45. In a very small limited service property - Which individual is typically responsible for the setup of the property's complimentary breakfst area






46. What is the lodging industry term for the formal operating agreement between a hotel's owners and a hotel management company






47. Which of the following is most essential to providing good service






48. What lodging industry term is used to identify a hotel's meeting rooms - conference areas and ballroom space






49. Each of the following events would require one or more guest rooms - which would be classified as a SMERF






50. Which of the following represents the correct order of procedures used in cleaning linens and terry products







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests