Test your basic knowledge |

Lodging Operations 101

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Maintenance that must be performed immediatley to minimize damage to a hotel is referred to as






2. Which of the following best describes 'managers reception' in a limited service hotel






3. what would the occupancy rate for a hotel that has 200 rooms on a day in January In which it sold 100 rooms and received total rooms revenue of $17000






4. Which of a hotel's costs would be lowered the most if the hotel implemented a successful source reduction program






5. With 400 guests and breakfast costs of $550 what would be a hotel's food cost per guest






6. When would hotel guest be charged a corkage fee






7. What is the term describing stealing of small quantities of something over a period of time






8. What is the industry term for an organization that provides travel booking services on the internet






9. Which state is NOT among the 3 largest car rental location states






10. What is the name for the franchise disclosure document prepared by a franchisor and registered and filed with the state governmental agency responsible for administering franchise relationships






11. What is true about a hotel room that is 'on-change'






12. In a 150 room hotel with housekeeping costs of $8000 and 2 -500 rooms sold in a mont - what would be the hotels labor cost per occupied room for that month






13. What lodging industry term is used to identify a hotel's meeting rooms - conference areas and ballroom space






14. An investor makes and investment of 1000000 and acheives a $200000 profit on that investment in this example what was the investors ROI






15. Which of the following is NOT a demographic factor of a guest






16. What is the management term for granting authority to employees to make key decisions within their assigned areas of responsibility






17. Assume you are reading a STAR report about a hotel you manage. What does an ADR index of 110 indicate






18. What is the name for the difference between the original number of room requested by a group and that group's lower than requested actual room pick up






19. Which method would be least effective for determining guests' needs and wants






20. What is the most important reason for properly maintaining trash removal areas






21. What is a per diem






22. What is the food service term for the amount of money remaining from a food sale after subtracting the items cost from its selling point






23. Which professional recognition is typically granted by a governmental agency






24. Which of the following best describes a 'moment of truth'






25. What is true about mislaid property






26. In a very small limited service property - Which individual is typically responsible for the setup of the property's complimentary breakfst area






27. What is a normal par level in hotel laundry






28. What is true about an accrual accounting system






29. What is the name of the activity hoteliers use to minimize maintenance costs and prolong the life of hotel equipment






30. What is a lodging industry term for hotels operating under the same brand name






31. What is the name of a lodging industry trade association that has been at the forefront of promoting fairness in the hotel franchising






32. Which group of housekeeping employees should receive blood born pathogen training






33. with total breakfast costs of $550 for the week and an average of $2.20 cost per guest served - how many guests were served in the week






34. What is true about a hosted bar






35. Which group of employees will most often initiate the largest number of work orders






36. What is true about a marketing plan

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


37. Which of the following is most essential to providing good service






38. from what language does the kitchen term 'mise en place' originate






39. What name is used to describe a group of competing hotels to which an individual hotel's operating performance is compared






40. Which is an example of a consumer-generated content web site?






41. Which position would be a direct report to a hotels F&B director






42. Which of the following would be considered a user-generated web site

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


43. What is true about abandoned property






44. What is a common job title for the individual Who has regular on-site interaction with a franchised hotel






45. What is most likely to happen when many travelers want to visit and stay in an area






46. What is the purpose of an MSDS






47. What is true about transient travelers






48. What happens to the unit price of food service items as the number of those items purchased increases






49. What is the name of the computer system connecting travel professionals worldwide for the purpose of reserving hotel rooms and other travel service for their clients?






50. Which is an example of a branded breakfast item







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests