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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
back matter
Transitional
Graphical Elements
Glossary
2. A ___ is non-linear.
cookbook
gerunds
parallel structure
Processes
3. An outline allows you to determine the best ____ to use through visualization and modeling
methods of development
sequential
Transitional
Glossary
4. The sections that appear in a manual depend on the manual's _________________ and purpose
interrogative
audience - context
potential readers
Prerequisites
5. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
parallel structure
Reading out loud
audience - context
interrogative
6. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
addendum for a sub-procedure
linear or non-linear
methods of development
cookbook
7. A list of the (sub)sections in the manual - with page numbers
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8. Appendixes and indexes are referred to as...
front matter or back matter
cookbook
audience - context
back matter
9. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
addendum for a sub-procedure
Prerequisites
Reading out loud
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
10. Three primary purposes to writing manuals
clarity - brevity - and sincerity
to assist readers
Train - Teach - Provide info on doing something
gerunds
11. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
methods of development
Jargon
usability testing
cookbook
12. Procedures and instructions must use active voice and ____ sentences
usability testing
imperative s
Index
Reading out loud
13. Above all - as you write a manual - it is best to keep in mind its goals and ___.
clarity - brevity - and sincerity
Transitional
potential readers
Introduction
14. Glossaries can be either ___ - depending on where they are placed.
front matter or back matter
future sales of products
back matter
syllabus
15. A ___ is an example of a linear manual.
syllabus
exclamatory
linear or non-linear
readers do something
16. Verbs or participles that end in 'ing'
gerunds
Prerequisites
TOC's
cookbook
17. Manuals provide readers the information necessary to do something - such as...
interrogative
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
parallel structure
Glossary
18. A detailed description of what the manual discusses and - possibly - how the manual should be used.
Index
Introduction
Glossary
future sales of products
19. Repetitive information mentioned once in order to avoid repetition elsewhere.
Jargon
procedure
Addenda
an Outline
20. CBS Method stands for...
Processes
gerunds
usability testing
clarity - brevity - and sincerity
21. An entire manual will cover at least one of these - each with its own series of procedures.
Processes
Index
exclamatory
linear or non-linear
22. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
front Matter
Index
Train - Teach - Provide info on doing something
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
23. ___ is the only means you have to know/prove the procedure you wrote will be effective.
Illustrations
Reading out loud
Testing a procedure
Introduction
24. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
navigational aids
audience - context
clarity - brevity - and sincerity
interrogative
25. Usability Testing has proven that well-written - usable manuals can contribute to...
future sales of products
navigational aids
Transitional
Processes
26. A primary goal of technical writing...
clarity - brevity - and sincerity
imperative s
to assist readers
linear or non-linear
27. Creating ____ can help you organize your manual.
parallel structure
cookbook
Train - Teach - Provide info on doing something
an Outline
28. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
future sales of products
sincerity
sequential
Illustrations
29. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
front matter or back matter
clarity - brevity - and sincerity
Addenda
Glossary
30. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
Testing a procedure
front Matter
exclamatory
Processes
31. Usability testing your procedures speaks directly to...
Transitional
TOC's
sincerity
imperative s
32. An alphabetical (linear) reference that that is typically used in a non-linear way
potential readers
Index
Illustrations
Graphical Elements
33. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
to assist readers
linear or non-linear
Illustrations
navigational aids
34. The two most common methods of development for manuals are ___ and general-to-specific.
Index
sequential
addendum for a sub-procedure
to assist readers
35. Manuals help...
front matter or back matter
readers do something
Transitional
gerunds
36. The flow of a manual can be either ___
TOC's
Jargon
linear or non-linear
navigational aids
37. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
gerunds
strategy - tactics
usability testing
imperative s
38. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
methods of development
Graphical Elements
Illustrations
procedure
39. So - ___ is to a process as ___ are to a procedure.
future sales of products
parallel structure
strategy - tactics
audience - context
40. ___ will make errors stick out
process
front matter or back matter
Reading out loud
usability testing
41. A ___ is a series/sequence of procedures.
process
methods of development
Index
TOC's
42. Figures (Illustrations) - tables - charts - graphs - etc.
back matter
gerunds
Graphical Elements
Glossary