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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Verbs or participles that end in 'ing'
audience - context
gerunds
procedure
strategy - tactics
2. Appendixes and indexes are referred to as...
addendum for a sub-procedure
strategy - tactics
clarity - brevity - and sincerity
back matter
3. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
TOC's
procedure
Reading out loud
parallel structure
4. The flow of a manual can be either ___
Glossary
process
linear or non-linear
to assist readers
5. The sections that appear in a manual depend on the manual's _________________ and purpose
methods of development
strategy - tactics
an Outline
audience - context
6. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
parallel structure
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
procedure
syllabus
7. A ___ is a series/sequence of procedures.
clarity - brevity - and sincerity
linear or non-linear
Illustrations
process
8. Manuals provide readers the information necessary to do something - such as...
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
front Matter
procedure
gerunds
9. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
Addenda
Illustrations
potential readers
Glossary
10. So - ___ is to a process as ___ are to a procedure.
strategy - tactics
interrogative
usability testing
process
11. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
sincerity
Testing a procedure
Transitional
Glossary
12. Glossaries can be either ___ - depending on where they are placed.
Graphical Elements
front matter or back matter
TOC's
to assist readers
13. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
interrogative
procedure
future sales of products
process
14. An alphabetical (linear) reference that that is typically used in a non-linear way
Introduction
Glossary
an Outline
Index
15. Manuals help...
Train - Teach - Provide info on doing something
Processes
audience - context
readers do something
16. Repetitive information mentioned once in order to avoid repetition elsewhere.
interrogative
imperative s
Addenda
usability testing
17. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
Introduction
an Outline
Transitional
sequential
18. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
readers do something
methods of development
exclamatory
an Outline
19. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
Introduction
Transitional
addendum for a sub-procedure
exclamatory
20. Creating ____ can help you organize your manual.
strategy - tactics
Processes
an Outline
procedure
21. A primary goal of technical writing...
exclamatory
Graphical Elements
to assist readers
navigational aids
22. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
Prerequisites
Jargon
Processes
Graphical Elements
23. Usability Testing has proven that well-written - usable manuals can contribute to...
process
Prerequisites
future sales of products
Graphical Elements
24. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
Addenda
usability testing
sequential
Illustrations
25. An entire manual will cover at least one of these - each with its own series of procedures.
audience - context
Processes
Graphical Elements
back matter
26. An outline allows you to determine the best ____ to use through visualization and modeling
imperative s
back matter
gerunds
methods of development
27. The two most common methods of development for manuals are ___ and general-to-specific.
interrogative
sequential
sincerity
Illustrations
28. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
front Matter
future sales of products
Glossary
Testing a procedure
29. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
Testing a procedure
Reading out loud
navigational aids
Index
30. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
Prerequisites
syllabus
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
imperative s
31. Figures (Illustrations) - tables - charts - graphs - etc.
Graphical Elements
Processes
to assist readers
future sales of products
32. Procedures and instructions must use active voice and ____ sentences
Reading out loud
imperative s
Graphical Elements
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
33. A list of the (sub)sections in the manual - with page numbers
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34. Usability testing your procedures speaks directly to...
Testing a procedure
sincerity
clarity - brevity - and sincerity
Illustrations
35. A ___ is an example of a linear manual.
Processes
syllabus
Reading out loud
process
36. A ___ is non-linear.
Graphical Elements
clarity - brevity - and sincerity
addendum for a sub-procedure
cookbook
37. ___ is the only means you have to know/prove the procedure you wrote will be effective.
Train - Teach - Provide info on doing something
Testing a procedure
potential readers
parallel structure
38. ___ will make errors stick out
Addenda
gerunds
linear or non-linear
Reading out loud
39. Above all - as you write a manual - it is best to keep in mind its goals and ___.
potential readers
Addenda
exclamatory
TOC's
40. A detailed description of what the manual discusses and - possibly - how the manual should be used.
audience - context
Introduction
Train - Teach - Provide info on doing something
Prerequisites
41. CBS Method stands for...
usability testing
Reading out loud
clarity - brevity - and sincerity
Index
42. Three primary purposes to writing manuals
parallel structure
Train - Teach - Provide info on doing something
addendum for a sub-procedure
navigational aids