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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
gerunds
syllabus
sincerity
navigational aids
2. Manuals provide readers the information necessary to do something - such as...
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
exclamatory
audience - context
back matter
3. Repetitive information mentioned once in order to avoid repetition elsewhere.
back matter
Addenda
Prerequisites
Glossary
4. A list of the (sub)sections in the manual - with page numbers
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5. ___ is the only means you have to know/prove the procedure you wrote will be effective.
imperative s
potential readers
Testing a procedure
cookbook
6. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
front matter or back matter
Index
Illustrations
Processes
7. Creating ____ can help you organize your manual.
an Outline
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Index
Glossary
8. Procedures and instructions must use active voice and ____ sentences
imperative s
Prerequisites
Glossary
Jargon
9. An entire manual will cover at least one of these - each with its own series of procedures.
procedure
potential readers
linear or non-linear
Processes
10. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
Train - Teach - Provide info on doing something
navigational aids
Glossary
usability testing
11. A ___ is non-linear.
sincerity
cookbook
to assist readers
imperative s
12. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
procedure
addendum for a sub-procedure
usability testing
Train - Teach - Provide info on doing something
13. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
Glossary
Transitional
clarity - brevity - and sincerity
Illustrations
14. Glossaries can be either ___ - depending on where they are placed.
front matter or back matter
syllabus
future sales of products
linear or non-linear
15. A ___ is an example of a linear manual.
sequential
interrogative
future sales of products
syllabus
16. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
Jargon
gerunds
procedure
Processes
17. ___ will make errors stick out
methods of development
potential readers
Reading out loud
Prerequisites
18. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
an Outline
cookbook
procedure
Prerequisites
19. An outline allows you to determine the best ____ to use through visualization and modeling
Introduction
back matter
strategy - tactics
methods of development
20. An alphabetical (linear) reference that that is typically used in a non-linear way
readers do something
Prerequisites
Index
interrogative
21. The sections that appear in a manual depend on the manual's _________________ and purpose
audience - context
Testing a procedure
Jargon
sincerity
22. CBS Method stands for...
usability testing
Reading out loud
clarity - brevity - and sincerity
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
23. Manuals help...
addendum for a sub-procedure
readers do something
Index
Processes
24. Figures (Illustrations) - tables - charts - graphs - etc.
navigational aids
addendum for a sub-procedure
Graphical Elements
an Outline
25. So - ___ is to a process as ___ are to a procedure.
Processes
Addenda
strategy - tactics
Illustrations
26. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
Transitional
front Matter
TOC's
interrogative
27. A primary goal of technical writing...
exclamatory
to assist readers
Prerequisites
linear or non-linear
28. A ___ is a series/sequence of procedures.
gerunds
potential readers
front matter or back matter
process
29. Three primary purposes to writing manuals
Train - Teach - Provide info on doing something
sincerity
linear or non-linear
back matter
30. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
navigational aids
to assist readers
Glossary
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
31. Verbs or participles that end in 'ing'
TOC's
gerunds
Glossary
Testing a procedure
32. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
front matter or back matter
Reading out loud
an Outline
interrogative
33. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
front Matter
procedure
usability testing
34. Appendixes and indexes are referred to as...
to assist readers
parallel structure
Reading out loud
back matter
35. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
front Matter
exclamatory
audience - context
syllabus
36. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
parallel structure
Introduction
cookbook
front Matter
37. A detailed description of what the manual discusses and - possibly - how the manual should be used.
Glossary
procedure
Testing a procedure
Introduction
38. Usability Testing has proven that well-written - usable manuals can contribute to...
audience - context
imperative s
sequential
future sales of products
39. The two most common methods of development for manuals are ___ and general-to-specific.
sequential
Illustrations
cookbook
future sales of products
40. Usability testing your procedures speaks directly to...
sincerity
Processes
sequential
process
41. The flow of a manual can be either ___
Illustrations
Graphical Elements
linear or non-linear
sequential
42. Above all - as you write a manual - it is best to keep in mind its goals and ___.
procedure
clarity - brevity - and sincerity
potential readers
TOC's