Test your basic knowledge |

Making Manuals

Subject : writing-skills
Instructions:
  • Answer 42 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Usability Testing has proven that well-written - usable manuals can contribute to...






2. Above all - as you write a manual - it is best to keep in mind its goals and ___.






3. Creating ____ can help you organize your manual.






4. CBS Method stands for...






5. A ___ is a series/sequence of procedures.






6. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.






7. Repetitive information mentioned once in order to avoid repetition elsewhere.






8. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.






9. The flow of a manual can be either ___






10. ___ is the only means you have to know/prove the procedure you wrote will be effective.






11. Appendixes and indexes are referred to as...






12. Manuals help...






13. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum






14. Glossaries can be either ___ - depending on where they are placed.






15. The two most common methods of development for manuals are ___ and general-to-specific.






16. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.






17. A ___ is a numbered series/sequence of steps or instructions for accomplishing something






18. A ___ is non-linear.






19. Figures (Illustrations) - tables - charts - graphs - etc.






20. Procedures and instructions must use active voice and ____ sentences






21. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...






22. An entire manual will cover at least one of these - each with its own series of procedures.






23. A list of the (sub)sections in the manual - with page numbers


24. An alphabetical (linear) reference that that is typically used in a non-linear way






25. A ___ is an example of a linear manual.






26. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.






27. Manuals provide readers the information necessary to do something - such as...






28. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...






29. An outline allows you to determine the best ____ to use through visualization and modeling






30. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded






31. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.






32. Verbs or participles that end in 'ing'






33. The sections that appear in a manual depend on the manual's _________________ and purpose






34. If your manual includes troubleshooting information - ___ sentences (questions) can be useful






35. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.






36. Three primary purposes to writing manuals






37. A primary goal of technical writing...






38. ___ will make errors stick out






39. A detailed description of what the manual discusses and - possibly - how the manual should be used.






40. So - ___ is to a process as ___ are to a procedure.






41. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...






42. Usability testing your procedures speaks directly to...