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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Repetitive information mentioned once in order to avoid repetition elsewhere.
strategy - tactics
Processes
Addenda
cookbook
2. An entire manual will cover at least one of these - each with its own series of procedures.
Processes
future sales of products
Introduction
Index
3. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
parallel structure
addendum for a sub-procedure
Index
Reading out loud
4. A ___ is a series/sequence of procedures.
process
procedure
future sales of products
navigational aids
5. A detailed description of what the manual discusses and - possibly - how the manual should be used.
Introduction
gerunds
Glossary
usability testing
6. A ___ is an example of a linear manual.
syllabus
clarity - brevity - and sincerity
gerunds
parallel structure
7. Usability Testing has proven that well-written - usable manuals can contribute to...
Jargon
future sales of products
Processes
Index
8. Glossaries can be either ___ - depending on where they are placed.
potential readers
Illustrations
methods of development
front matter or back matter
9. The flow of a manual can be either ___
linear or non-linear
gerunds
potential readers
Transitional
10. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
Introduction
process
front Matter
usability testing
11. Manuals provide readers the information necessary to do something - such as...
future sales of products
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Addenda
parallel structure
12. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
Processes
Reading out loud
parallel structure
syllabus
13. Procedures and instructions must use active voice and ____ sentences
navigational aids
imperative s
Addenda
sincerity
14. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
interrogative
navigational aids
TOC's
Graphical Elements
15. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
Addenda
procedure
Index
Prerequisites
16. A primary goal of technical writing...
TOC's
addendum for a sub-procedure
to assist readers
Testing a procedure
17. Manuals help...
Testing a procedure
readers do something
procedure
Illustrations
18. The two most common methods of development for manuals are ___ and general-to-specific.
exclamatory
Testing a procedure
navigational aids
sequential
19. ___ will make errors stick out
Prerequisites
readers do something
Reading out loud
parallel structure
20. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
clarity - brevity - and sincerity
Jargon
cookbook
Processes
21. Verbs or participles that end in 'ing'
sequential
methods of development
Transitional
gerunds
22. Three primary purposes to writing manuals
navigational aids
sincerity
Train - Teach - Provide info on doing something
linear or non-linear
23. A list of the (sub)sections in the manual - with page numbers
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183
24. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
sincerity
interrogative
Index
sequential
25. The sections that appear in a manual depend on the manual's _________________ and purpose
future sales of products
strategy - tactics
audience - context
addendum for a sub-procedure
26. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
Prerequisites
exclamatory
parallel structure
Glossary
27. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
Prerequisites
Glossary
TOC's
future sales of products
28. CBS Method stands for...
procedure
clarity - brevity - and sincerity
addendum for a sub-procedure
Glossary
29. Above all - as you write a manual - it is best to keep in mind its goals and ___.
potential readers
gerunds
Jargon
clarity - brevity - and sincerity
30. An outline allows you to determine the best ____ to use through visualization and modeling
imperative s
parallel structure
methods of development
navigational aids
31. Figures (Illustrations) - tables - charts - graphs - etc.
Graphical Elements
sequential
Jargon
Illustrations
32. ___ is the only means you have to know/prove the procedure you wrote will be effective.
front Matter
Testing a procedure
readers do something
potential readers
33. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
clarity - brevity - and sincerity
future sales of products
exclamatory
Transitional
34. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
front Matter
Glossary
addendum for a sub-procedure
Addenda
35. So - ___ is to a process as ___ are to a procedure.
Addenda
strategy - tactics
to assist readers
Jargon
36. Usability testing your procedures speaks directly to...
Introduction
process
sincerity
Index
37. Appendixes and indexes are referred to as...
Transitional
strategy - tactics
back matter
Reading out loud
38. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
Testing a procedure
front Matter
Illustrations
back matter
39. Creating ____ can help you organize your manual.
an Outline
Reading out loud
interrogative
clarity - brevity - and sincerity
40. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
Testing a procedure
front Matter
TOC's
Reading out loud
41. A ___ is non-linear.
process
Prerequisites
gerunds
cookbook
42. An alphabetical (linear) reference that that is typically used in a non-linear way
procedure
sincerity
linear or non-linear
Index