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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Figures (Illustrations) - tables - charts - graphs - etc.
Graphical Elements
front matter or back matter
Illustrations
exclamatory
2. The flow of a manual can be either ___
linear or non-linear
Glossary
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Processes
3. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
procedure
to assist readers
Processes
front Matter
4. An outline allows you to determine the best ____ to use through visualization and modeling
methods of development
readers do something
Jargon
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
5. An alphabetical (linear) reference that that is typically used in a non-linear way
Jargon
Index
Train - Teach - Provide info on doing something
linear or non-linear
6. Verbs or participles that end in 'ing'
Introduction
gerunds
an Outline
Transitional
7. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
sincerity
back matter
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
navigational aids
8. So - ___ is to a process as ___ are to a procedure.
cookbook
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
sequential
strategy - tactics
9. Appendixes and indexes are referred to as...
Index
back matter
process
Introduction
10. ___ is the only means you have to know/prove the procedure you wrote will be effective.
Testing a procedure
Illustrations
Introduction
linear or non-linear
11. Procedures and instructions must use active voice and ____ sentences
Processes
Glossary
cookbook
imperative s
12. Usability testing your procedures speaks directly to...
Transitional
Jargon
to assist readers
sincerity
13. Creating ____ can help you organize your manual.
Addenda
Illustrations
interrogative
an Outline
14. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
procedure
Processes
sincerity
Prerequisites
15. Repetitive information mentioned once in order to avoid repetition elsewhere.
Prerequisites
Addenda
addendum for a sub-procedure
Reading out loud
16. The two most common methods of development for manuals are ___ and general-to-specific.
interrogative
sequential
Testing a procedure
Transitional
17. The sections that appear in a manual depend on the manual's _________________ and purpose
clarity - brevity - and sincerity
audience - context
gerunds
potential readers
18. A primary goal of technical writing...
syllabus
strategy - tactics
to assist readers
front Matter
19. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Glossary
TOC's
interrogative
20. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
front Matter
Illustrations
TOC's
Reading out loud
21. A ___ is a series/sequence of procedures.
linear or non-linear
TOC's
process
addendum for a sub-procedure
22. Above all - as you write a manual - it is best to keep in mind its goals and ___.
potential readers
to assist readers
procedure
parallel structure
23. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
Transitional
Prerequisites
Introduction
procedure
24. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
Reading out loud
usability testing
clarity - brevity - and sincerity
navigational aids
25. A ___ is an example of a linear manual.
imperative s
syllabus
Introduction
gerunds
26. CBS Method stands for...
Addenda
Illustrations
front Matter
clarity - brevity - and sincerity
27. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
Introduction
readers do something
parallel structure
Processes
28. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
gerunds
interrogative
parallel structure
front Matter
29. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
Train - Teach - Provide info on doing something
potential readers
Jargon
to assist readers
30. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
methods of development
addendum for a sub-procedure
to assist readers
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
31. Manuals provide readers the information necessary to do something - such as...
Index
to assist readers
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
procedure
32. A list of the (sub)sections in the manual - with page numbers
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33. Three primary purposes to writing manuals
Train - Teach - Provide info on doing something
Introduction
sincerity
Prerequisites
34. Usability Testing has proven that well-written - usable manuals can contribute to...
methods of development
future sales of products
clarity - brevity - and sincerity
syllabus
35. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
strategy - tactics
exclamatory
methods of development
gerunds
36. A detailed description of what the manual discusses and - possibly - how the manual should be used.
sincerity
Introduction
Transitional
cookbook
37. Glossaries can be either ___ - depending on where they are placed.
front matter or back matter
process
back matter
Graphical Elements
38. A ___ is non-linear.
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Illustrations
back matter
cookbook
39. ___ will make errors stick out
TOC's
Reading out loud
Testing a procedure
Jargon
40. An entire manual will cover at least one of these - each with its own series of procedures.
Glossary
Processes
Reading out loud
parallel structure
41. Manuals help...
readers do something
front matter or back matter
parallel structure
Introduction
42. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
Train - Teach - Provide info on doing something
Testing a procedure
Glossary
Processes