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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Figures (Illustrations) - tables - charts - graphs - etc.
Testing a procedure
Train - Teach - Provide info on doing something
cookbook
Graphical Elements
2. Usability testing your procedures speaks directly to...
Processes
sincerity
Index
sequential
3. A ___ is a series/sequence of procedures.
front Matter
Reading out loud
process
to assist readers
4. The sections that appear in a manual depend on the manual's _________________ and purpose
Reading out loud
an Outline
audience - context
gerunds
5. The two most common methods of development for manuals are ___ and general-to-specific.
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
sequential
readers do something
Addenda
6. CBS Method stands for...
linear or non-linear
clarity - brevity - and sincerity
readers do something
process
7. Procedures and instructions must use active voice and ____ sentences
imperative s
Addenda
front Matter
procedure
8. An alphabetical (linear) reference that that is typically used in a non-linear way
Index
front Matter
interrogative
cookbook
9. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
sequential
Transitional
exclamatory
Addenda
10. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
parallel structure
addendum for a sub-procedure
Glossary
readers do something
11. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
process
to assist readers
navigational aids
readers do something
12. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
audience - context
interrogative
strategy - tactics
addendum for a sub-procedure
13. Manuals provide readers the information necessary to do something - such as...
interrogative
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
to assist readers
Graphical Elements
14. Repetitive information mentioned once in order to avoid repetition elsewhere.
to assist readers
Reading out loud
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Addenda
15. A detailed description of what the manual discusses and - possibly - how the manual should be used.
potential readers
Introduction
Illustrations
readers do something
16. ___ will make errors stick out
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Train - Teach - Provide info on doing something
sequential
Reading out loud
17. Three primary purposes to writing manuals
Train - Teach - Provide info on doing something
future sales of products
linear or non-linear
exclamatory
18. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
parallel structure
exclamatory
readers do something
Prerequisites
19. A ___ is non-linear.
cookbook
sincerity
readers do something
Reading out loud
20. ___ is the only means you have to know/prove the procedure you wrote will be effective.
navigational aids
audience - context
Testing a procedure
Transitional
21. Verbs or participles that end in 'ing'
back matter
Reading out loud
exclamatory
gerunds
22. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
sincerity
parallel structure
readers do something
usability testing
23. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
potential readers
future sales of products
strategy - tactics
front Matter
24. A ___ is an example of a linear manual.
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
syllabus
Index
linear or non-linear
25. Creating ____ can help you organize your manual.
exclamatory
linear or non-linear
readers do something
an Outline
26. Manuals help...
addendum for a sub-procedure
readers do something
procedure
future sales of products
27. A list of the (sub)sections in the manual - with page numbers
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on line
183
28. Appendixes and indexes are referred to as...
TOC's
back matter
methods of development
readers do something
29. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
procedure
Index
to assist readers
TOC's
30. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
exclamatory
sincerity
Jargon
syllabus
31. So - ___ is to a process as ___ are to a procedure.
Jargon
to assist readers
strategy - tactics
future sales of products
32. Above all - as you write a manual - it is best to keep in mind its goals and ___.
readers do something
addendum for a sub-procedure
potential readers
sincerity
33. A primary goal of technical writing...
TOC's
Reading out loud
addendum for a sub-procedure
to assist readers
34. Usability Testing has proven that well-written - usable manuals can contribute to...
clarity - brevity - and sincerity
potential readers
future sales of products
linear or non-linear
35. Glossaries can be either ___ - depending on where they are placed.
front matter or back matter
future sales of products
Jargon
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
36. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
exclamatory
Train - Teach - Provide info on doing something
addendum for a sub-procedure
parallel structure
37. An outline allows you to determine the best ____ to use through visualization and modeling
readers do something
future sales of products
methods of development
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
38. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
interrogative
Transitional
Illustrations
cookbook
39. An entire manual will cover at least one of these - each with its own series of procedures.
Processes
Graphical Elements
strategy - tactics
sequential
40. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
Transitional
imperative s
Processes
Prerequisites
41. The flow of a manual can be either ___
methods of development
usability testing
linear or non-linear
readers do something
42. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
process
Glossary
readers do something
potential readers