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Test your basic knowledge |
Making Manuals
Start Test
Study First
Subject
:
writing-skills
Instructions:
Answer 42 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tables of contents - section headings - sub-section headings - headers - footers - and page numbers are examples of...
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
navigational aids
interrogative
front Matter
2. An alphabetical (linear) reference that that is typically used in a non-linear way
Index
Addenda
Graphical Elements
an Outline
3. The flow of a manual can be either ___
front matter or back matter
linear or non-linear
Train - Teach - Provide info on doing something
Glossary
4. Glossaries can be either ___ - depending on where they are placed.
future sales of products
readers do something
front matter or back matter
process
5. Above all - as you write a manual - it is best to keep in mind its goals and ___.
front matter or back matter
procedure
TOC's
potential readers
6. Repetitive information mentioned once in order to avoid repetition elsewhere.
procedure
Addenda
Glossary
syllabus
7. Appendixes and indexes are referred to as...
Transitional
back matter
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
front matter or back matter
8. Verbs or participles that end in 'ing'
audience - context
gerunds
future sales of products
process
9. In the cookbook you might have an ______________ for beating egg whites - rather than repeating the sub-procedure everywhere egg whites need to be beaten - thereby saving page space.
process
addendum for a sub-procedure
future sales of products
Reading out loud
10. A ___ is a numbered series/sequence of steps or instructions for accomplishing something
procedure
sequential
usability testing
TOC's
11. Manuals provide readers the information necessary to do something - such as...
Processes
imperative s
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
Jargon
12. If your manual includes troubleshooting information - ___ sentences (questions) can be useful
Prerequisites
readers do something
interrogative
navigational aids
13. ___ elements can play an important role in manuals - and how you use them will depend on the manual's intended flow.
Transitional
readers do something
interrogative
navigational aids
14. Manuals help...
readers do something
front Matter
Prerequisites
sequential
15. A detailed description of what the manual discusses and - possibly - how the manual should be used.
Introduction
imperative s
addendum for a sub-procedure
clarity - brevity - and sincerity
16. Commonly used terms (jargon terms - definitions - abbreviations - etc.) that appear in the manual; could also be placed in an addendum
Glossary
sincerity
methods of development
linear or non-linear
17. Creating ____ can help you organize your manual.
TOC's
strategy - tactics
an Outline
Jargon
18. Procedures and instructions must use active voice and ____ sentences
usability testing
imperative s
front Matter
exclamatory
19. Usability Testing has proven that well-written - usable manuals can contribute to...
usability testing
future sales of products
readers do something
Reading out loud
20. A list of the (sub)sections in the manual - with page numbers
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183
21. Use ___ everywhere its use is indicated: lists - procedures - headings - sentences - paragraphs - pages - etc.
linear or non-linear
front matter or back matter
parallel structure
Train - Teach - Provide info on doing something
22. The two most common methods of development for manuals are ___ and general-to-specific.
Addenda
usability testing
an Outline
sequential
23. If your manual includes Cautions and Warnings - ___ sentences (sentences ending with !) can also be useful.
exclamatory
front Matter
future sales of products
back matter
24. ___ is the only means you have to know/prove the procedure you wrote will be effective.
back matter
interrogative
Testing a procedure
Index
25. A ___ is non-linear.
(Dis)Assemble - Build - Understand - Configure - Operate - Install - Remove - Repair - Replace - or Maintain something. Note the use of verbs here!
interrogative
linear or non-linear
cookbook
26. Your goal as a good technical writer is to force your reader to infer only one meaning from what you have written so avoid using...
Jargon
navigational aids
process
Train - Teach - Provide info on doing something
27. Figures (Illustrations) - tables - charts - graphs - etc.
an Outline
Illustrations
clarity - brevity - and sincerity
Graphical Elements
28. Aspects that need to be done/considered/in hand before doing anything else; these could include tools - parts - and materials - as well as generic definitions of what Notes - Cautions - Warnings mean to readers and why these elements should be heeded
cookbook
Prerequisites
exclamatory
Introduction
29. ___ can aid a procedure and are particularly helpful when you are addressing a multi-cultural audience.
Illustrations
strategy - tactics
process
front Matter
30. A ___ is an example of a linear manual.
syllabus
Train - Teach - Provide info on doing something
usability testing
imperative s
31. Three primary purposes to writing manuals
back matter
audience - context
Train - Teach - Provide info on doing something
TOC's
32. The sections that appear in a manual depend on the manual's _________________ and purpose
audience - context
linear or non-linear
process
Addenda
33. A ___ is a series/sequence of procedures.
audience - context
navigational aids
process
parallel structure
34. CBS Method stands for...
Reading out loud
clarity - brevity - and sincerity
process
back matter
35. So - ___ is to a process as ___ are to a procedure.
parallel structure
Transitional
strategy - tactics
Processes
36. An outline allows you to determine the best ____ to use through visualization and modeling
back matter
methods of development
audience - context
addendum for a sub-procedure
37. Introductions (that cover the entire manual) - tables of contents - and lists of figures/tables are referred to as...
sincerity
front Matter
potential readers
strategy - tactics
38. Usability testing your procedures speaks directly to...
sincerity
process
parallel structure
Prerequisites
39. An entire manual will cover at least one of these - each with its own series of procedures.
process
to assist readers
navigational aids
Processes
40. A primary goal of technical writing...
readers do something
to assist readers
back matter
Jargon
41. Having someone else perform (test) the procedure is usually best - but whichever testing methods you choose - they are collectively called ___.
Testing a procedure
usability testing
Index
Prerequisites
42. ___ will make errors stick out
addendum for a sub-procedure
audience - context
methods of development
Reading out loud