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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes choices that are logical and consistent and maximize value
Decision-making process
Policy
Evidence-based management (EBMgt)
Rational decision making
2. A situation in which a manager can make accurate decisions because all outcomes are known
Evidence-based management (EBMgt)
Decision criteria
Policy
Certainty
3. Rules of thumb that managers use to simplify decision making
Decision
Rule
Heuristics
Uncertainty
4. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Intuitive decision making
Certainty
Rule
Linear thinking style
5. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Problem
Programmed decision
Decision-making errors and biases
Intuitive decision making
6. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision-making process
Certainty
Evidence-based management (EBMgt)
Bounded rationality
7. A series of sequential steps used to respond to a well-structured problem
Decision criteria
What is intuition?
Policy
Procedure
8. A guideline for making decisions
Policy
Intuitive decision making
Structured problems
Decision criteria
9. Unique and nonrecurring decisions that require a custom-made solution
Procedure
Unstructured problems
Nonprogrammed decisions
Certainty
10. Straightforward - familiar - and easily defined problems
What is intuition?
Escalation of commitment
Structured problems
Rule
11. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Uncertainty
Linear thinking style
Decision-making process
Certainty
12. Criteria that define what's important or relevant to resolving a problem
Decision criteria
What is intuition?
Linear thinking style
Decision
13. A choice among two or more alternatives
Decision-making errors and biases
What is intuition?
Programmed decision
Decision
14. Problems that are new or unusual and for which information is ambiguous or incomplete
Unstructured problems
What is intuition?
Decision
Evidence-based management (EBMgt)
15. Accept solutions that are 'good enough'
Intuitive decision making
Unstructured problems
Satisfice
Bounded rationality
16. An obstacle that makes it difficult to achieve a desired goal or purpose
Nonprogrammed decisions
Structured problems
Problem
Nonlinear thinking style
17. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Risk
Escalation of commitment
Effective decision making in today's world
Evidence-based management (EBMgt)
18. Decision making that's rational - but limited (bounded) by an individual's ability to process information
What is intuition?
Structured problems
Bounded rationality
Unstructured problems
19. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Structured problems
What is intuition?
Decision
Linear thinking style
20. The systematic use of the best available evidence to improve management practice
Linear thinking style
Rational decision making
Decision criteria
Evidence-based management (EBMgt)
21. An explicit statement that tells managers what can or cannot be done
Rational decision making
Rule
Problem
Structured problems
22. An increased commitment to a previous decision despite evidence it may have been wrong
Programmed decision
Escalation of commitment
Bounded rationality
Intuitive decision making
23. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
24. Making decisions on the basis of experience - feelings - and accumulated judgment
Nonprogrammed decisions
Structured problems
Intuitive decision making
Heuristics
25. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
What is intuition?
Nonlinear thinking style
Heuristics
Procedure
26. A repetitive decision that can be handled by a routine approach
Decision criteria
Programmed decision
Problem
Decision-making process