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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A repetitive decision that can be handled by a routine approach
Rational decision making
Nonprogrammed decisions
Programmed decision
Nonlinear thinking style
2. A guideline for making decisions
Linear thinking style
Policy
Intuitive decision making
Decision-making process
3. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Procedure
Effective decision making in today's world
Decision-making errors and biases
Uncertainty
4. Accept solutions that are 'good enough'
Satisfice
What is intuition?
Unstructured problems
Rule
5. The systematic use of the best available evidence to improve management practice
Evidence-based management (EBMgt)
Structured problems
Intuitive decision making
Unstructured problems
6. An increased commitment to a previous decision despite evidence it may have been wrong
Decision criteria
Intuitive decision making
Policy
Escalation of commitment
7. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Problem
Programmed decision
Decision-making process
Certainty
8. Rules of thumb that managers use to simplify decision making
Uncertainty
Rational decision making
Heuristics
Risk
9. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Policy
Effective decision making in today's world
Nonprogrammed decisions
Nonlinear thinking style
10. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
11. Criteria that define what's important or relevant to resolving a problem
Decision criteria
Heuristics
Problem
Procedure
12. Describes choices that are logical and consistent and maximize value
Nonlinear thinking style
Satisfice
Bounded rationality
Rational decision making
13. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Linear thinking style
What is intuition?
Nonlinear thinking style
Certainty
14. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision-making errors and biases
Intuitive decision making
Decision-making process
Structured problems
15. An obstacle that makes it difficult to achieve a desired goal or purpose
Nonlinear thinking style
Problem
Structured problems
Satisfice
16. A situation in which a manager can make accurate decisions because all outcomes are known
Evidence-based management (EBMgt)
Certainty
Linear thinking style
Effective decision making in today's world
17. Unique and nonrecurring decisions that require a custom-made solution
Problem
Unstructured problems
Nonprogrammed decisions
Programmed decision
18. An explicit statement that tells managers what can or cannot be done
Decision-making process
Structured problems
Rule
Unstructured problems
19. Making decisions on the basis of experience - feelings - and accumulated judgment
Programmed decision
Unstructured problems
Risk
Intuitive decision making
20. Straightforward - familiar - and easily defined problems
Satisfice
Decision criteria
Structured problems
Evidence-based management (EBMgt)
21. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Decision
Linear thinking style
Policy
Bounded rationality
22. Problems that are new or unusual and for which information is ambiguous or incomplete
Heuristics
Unstructured problems
Uncertainty
Effective decision making in today's world
23. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Programmed decision
Decision-making errors and biases
Nonprogrammed decisions
Bounded rationality
24. A series of sequential steps used to respond to a well-structured problem
Uncertainty
Procedure
Unstructured problems
Satisfice
25. A choice among two or more alternatives
Escalation of commitment
Risk
Decision
Rational decision making
26. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Structured problems
Decision-making process
Risk
Decision criteria