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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Rational decision making
Problem
Heuristics
Risk
2. Straightforward - familiar - and easily defined problems
Escalation of commitment
Decision-making errors and biases
Structured problems
Rule
3. Accept solutions that are 'good enough'
Satisfice
Policy
Problem
Uncertainty
4. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision-making process
Rational decision making
Procedure
Satisfice
5. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Linear thinking style
Decision-making process
Effective decision making in today's world
Certainty
6. An explicit statement that tells managers what can or cannot be done
Decision criteria
Heuristics
Unstructured problems
Rule
7. A series of sequential steps used to respond to a well-structured problem
Decision criteria
Procedure
Unstructured problems
What is intuition?
8. An increased commitment to a previous decision despite evidence it may have been wrong
Policy
Problem
Rule
Escalation of commitment
9. A repetitive decision that can be handled by a routine approach
Effective decision making in today's world
Programmed decision
Procedure
Evidence-based management (EBMgt)
10. An obstacle that makes it difficult to achieve a desired goal or purpose
Programmed decision
Problem
Nonprogrammed decisions
Rule
11. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Nonlinear thinking style
Structured problems
Satisfice
What is intuition?
12. A choice among two or more alternatives
Certainty
Structured problems
Risk
Decision
13. The systematic use of the best available evidence to improve management practice
Certainty
Evidence-based management (EBMgt)
Problem
Risk
14. A guideline for making decisions
Rule
Linear thinking style
Policy
Satisfice
15. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Structured problems
Evidence-based management (EBMgt)
Heuristics
Bounded rationality
16. A situation in which a manager can make accurate decisions because all outcomes are known
Satisfice
Intuitive decision making
Uncertainty
Certainty
17. Criteria that define what's important or relevant to resolving a problem
Decision criteria
Policy
Bounded rationality
Uncertainty
18. Problems that are new or unusual and for which information is ambiguous or incomplete
Unstructured problems
What is intuition?
Linear thinking style
Nonprogrammed decisions
19. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Evidence-based management (EBMgt)
Decision-making process
Linear thinking style
Uncertainty
20. Describes choices that are logical and consistent and maximize value
Satisfice
Procedure
Rational decision making
Intuitive decision making
21. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
22. Making decisions on the basis of experience - feelings - and accumulated judgment
Intuitive decision making
Decision-making errors and biases
Effective decision making in today's world
Decision-making process
23. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Decision
Problem
Decision criteria
Nonlinear thinking style
24. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Rule
Decision-making errors and biases
Risk
Bounded rationality
25. Unique and nonrecurring decisions that require a custom-made solution
Risk
Nonprogrammed decisions
Evidence-based management (EBMgt)
Decision-making errors and biases
26. Rules of thumb that managers use to simplify decision making
Escalation of commitment
Heuristics
Certainty
Decision criteria