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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A guideline for making decisions
Nonlinear thinking style
Programmed decision
Policy
Heuristics
2. The systematic use of the best available evidence to improve management practice
Decision criteria
Evidence-based management (EBMgt)
Nonprogrammed decisions
Problem
3. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Effective decision making in today's world
Nonlinear thinking style
Certainty
Programmed decision
4. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
What is intuition?
Effective decision making in today's world
Bounded rationality
Decision-making errors and biases
5. An explicit statement that tells managers what can or cannot be done
Rule
Policy
Structured problems
Heuristics
6. A choice among two or more alternatives
Escalation of commitment
Policy
Decision
Intuitive decision making
7. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
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8. Criteria that define what's important or relevant to resolving a problem
Decision
Decision criteria
Structured problems
Linear thinking style
9. Making decisions on the basis of experience - feelings - and accumulated judgment
Heuristics
Intuitive decision making
Bounded rationality
Escalation of commitment
10. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Programmed decision
Rational decision making
Risk
Decision
11. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision criteria
Decision-making process
Linear thinking style
Nonlinear thinking style
12. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
What is intuition?
Certainty
Evidence-based management (EBMgt)
Decision-making process
13. A repetitive decision that can be handled by a routine approach
Decision-making errors and biases
Escalation of commitment
Programmed decision
Rational decision making
14. Problems that are new or unusual and for which information is ambiguous or incomplete
Unstructured problems
Heuristics
Decision-making errors and biases
Nonlinear thinking style
15. Unique and nonrecurring decisions that require a custom-made solution
Linear thinking style
Nonlinear thinking style
Structured problems
Nonprogrammed decisions
16. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Bounded rationality
Intuitive decision making
Effective decision making in today's world
Decision criteria
17. An increased commitment to a previous decision despite evidence it may have been wrong
Procedure
Heuristics
Escalation of commitment
Uncertainty
18. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Linear thinking style
Policy
Evidence-based management (EBMgt)
Problem
19. Accept solutions that are 'good enough'
Rule
Problem
Satisfice
Decision-making process
20. Rules of thumb that managers use to simplify decision making
Bounded rationality
Heuristics
What is intuition?
Escalation of commitment
21. A situation in which a manager can make accurate decisions because all outcomes are known
Evidence-based management (EBMgt)
Effective decision making in today's world
Certainty
Risk
22. Straightforward - familiar - and easily defined problems
Structured problems
Decision-making process
Nonlinear thinking style
Certainty
23. Describes choices that are logical and consistent and maximize value
Effective decision making in today's world
Rational decision making
Unstructured problems
Bounded rationality
24. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Heuristics
Programmed decision
Uncertainty
Decision-making process
25. An obstacle that makes it difficult to achieve a desired goal or purpose
Problem
Heuristics
Evidence-based management (EBMgt)
Satisfice
26. A series of sequential steps used to respond to a well-structured problem
Evidence-based management (EBMgt)
Nonlinear thinking style
Procedure
Policy