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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes choices that are logical and consistent and maximize value
Rational decision making
Unstructured problems
Evidence-based management (EBMgt)
Decision
2. The systematic use of the best available evidence to improve management practice
Nonprogrammed decisions
Decision-making process
Evidence-based management (EBMgt)
Effective decision making in today's world
3. Unique and nonrecurring decisions that require a custom-made solution
Programmed decision
Heuristics
Escalation of commitment
Nonprogrammed decisions
4. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
5. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Rule
Nonprogrammed decisions
Evidence-based management (EBMgt)
What is intuition?
6. An increased commitment to a previous decision despite evidence it may have been wrong
Decision-making errors and biases
Linear thinking style
Risk
Escalation of commitment
7. A series of sequential steps used to respond to a well-structured problem
Problem
Programmed decision
Procedure
Rational decision making
8. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
What is intuition?
Nonlinear thinking style
Decision
Evidence-based management (EBMgt)
9. Rules of thumb that managers use to simplify decision making
Nonlinear thinking style
Escalation of commitment
Rule
Heuristics
10. An obstacle that makes it difficult to achieve a desired goal or purpose
Decision-making process
Unstructured problems
Rational decision making
Problem
11. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Heuristics
Decision-making errors and biases
Policy
Linear thinking style
12. A choice among two or more alternatives
Nonprogrammed decisions
Heuristics
Decision
Structured problems
13. Accept solutions that are 'good enough'
Nonlinear thinking style
Bounded rationality
Programmed decision
Satisfice
14. An explicit statement that tells managers what can or cannot be done
Procedure
Nonprogrammed decisions
Rule
Satisfice
15. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Linear thinking style
Nonlinear thinking style
Bounded rationality
Risk
16. Straightforward - familiar - and easily defined problems
Unstructured problems
Structured problems
Decision-making errors and biases
Intuitive decision making
17. Criteria that define what's important or relevant to resolving a problem
Policy
Satisfice
Decision criteria
Programmed decision
18. A repetitive decision that can be handled by a routine approach
Decision-making process
Linear thinking style
Unstructured problems
Programmed decision
19. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Procedure
Decision-making errors and biases
Rational decision making
Unstructured problems
20. A situation in which a manager can make accurate decisions because all outcomes are known
Uncertainty
Effective decision making in today's world
Unstructured problems
Certainty
21. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision-making process
Policy
Nonprogrammed decisions
Unstructured problems
22. Problems that are new or unusual and for which information is ambiguous or incomplete
Heuristics
Programmed decision
Risk
Unstructured problems
23. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Nonprogrammed decisions
What is intuition?
Procedure
Uncertainty
24. A guideline for making decisions
Decision-making errors and biases
Policy
Linear thinking style
Procedure
25. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Nonlinear thinking style
Bounded rationality
Risk
Structured problems
26. Making decisions on the basis of experience - feelings - and accumulated judgment
Intuitive decision making
Rational decision making
Rule
Heuristics