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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer
26
questions in
15 minutes
.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Heuristics
Evidence-based management (EBMgt)
Uncertainty
Intuitive decision making
2. Making decisions on the basis of experience - feelings - and accumulated judgment
Rule
Intuitive decision making
Heuristics
Decision
3. Rules of thumb that managers use to simplify decision making
Decision criteria
Heuristics
Problem
Policy
4. A repetitive decision that can be handled by a routine approach
Programmed decision
Unstructured problems
Decision
Uncertainty
5. An explicit statement that tells managers what can or cannot be done
Rule
Nonlinear thinking style
What is intuition?
Rational decision making
6. A situation in which a manager can make accurate decisions because all outcomes are known
Satisfice
Certainty
Structured problems
Nonprogrammed decisions
7. Accept solutions that are 'good enough'
Bounded rationality
Certainty
Satisfice
Decision-making process
8. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Nonlinear thinking style
Heuristics
Unstructured problems
Linear thinking style
9. Unique and nonrecurring decisions that require a custom-made solution
Uncertainty
Nonprogrammed decisions
Policy
Rule
10. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Rational decision making
Linear thinking style
Heuristics
Decision criteria
11. An increased commitment to a previous decision despite evidence it may have been wrong
Heuristics
Linear thinking style
Effective decision making in today's world
Escalation of commitment
12. Problems that are new or unusual and for which information is ambiguous or incomplete
Unstructured problems
Nonlinear thinking style
Structured problems
Linear thinking style
13. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision-making errors and biases
Policy
Heuristics
Effective decision making in today's world
14. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
15. Describes choices that are logical and consistent and maximize value
Rational decision making
Effective decision making in today's world
Structured problems
Satisfice
16. A series of sequential steps used to respond to a well-structured problem
Effective decision making in today's world
Procedure
Satisfice
Escalation of commitment
17. A choice among two or more alternatives
Decision
Decision-making errors and biases
Rational decision making
Bounded rationality
18. An obstacle that makes it difficult to achieve a desired goal or purpose
Evidence-based management (EBMgt)
Unstructured problems
Problem
Procedure
19. A guideline for making decisions
Decision-making process
Policy
Evidence-based management (EBMgt)
Certainty
20. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Risk
Programmed decision
What is intuition?
Effective decision making in today's world
21. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Bounded rationality
Structured problems
Decision criteria
Linear thinking style
22. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Nonlinear thinking style
Linear thinking style
Decision-making errors and biases
Decision-making process
23. Criteria that define what's important or relevant to resolving a problem
Procedure
Decision criteria
Linear thinking style
Nonlinear thinking style
24. The systematic use of the best available evidence to improve management practice
Procedure
Evidence-based management (EBMgt)
Problem
Nonprogrammed decisions
25. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Uncertainty
Risk
Decision-making errors and biases
Rule
26. Straightforward - familiar - and easily defined problems
Decision-making errors and biases
Intuitive decision making
Structured problems
Uncertainty