SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rules of thumb that managers use to simplify decision making
Decision criteria
Heuristics
Problem
Satisfice
2. Describes choices that are logical and consistent and maximize value
Satisfice
Certainty
Heuristics
Rational decision making
3. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
4. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Uncertainty
Rational decision making
Heuristics
Escalation of commitment
5. A guideline for making decisions
What is intuition?
Structured problems
Nonprogrammed decisions
Policy
6. A series of sequential steps used to respond to a well-structured problem
Escalation of commitment
Procedure
Decision criteria
Unstructured problems
7. An obstacle that makes it difficult to achieve a desired goal or purpose
Problem
Procedure
Satisfice
Bounded rationality
8. Criteria that define what's important or relevant to resolving a problem
Decision criteria
Bounded rationality
Problem
Certainty
9. A choice among two or more alternatives
Decision criteria
Decision
Nonlinear thinking style
Decision-making errors and biases
10. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Nonlinear thinking style
Risk
Problem
Satisfice
11. Making decisions on the basis of experience - feelings - and accumulated judgment
Intuitive decision making
Linear thinking style
Structured problems
Decision-making errors and biases
12. Problems that are new or unusual and for which information is ambiguous or incomplete
Rule
Certainty
Decision-making errors and biases
Unstructured problems
13. The systematic use of the best available evidence to improve management practice
Evidence-based management (EBMgt)
What is intuition?
Heuristics
Structured problems
14. A situation in which a manager can make accurate decisions because all outcomes are known
Certainty
Satisfice
Evidence-based management (EBMgt)
Bounded rationality
15. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision-making process
Procedure
Unstructured problems
What is intuition?
16. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Risk
What is intuition?
Decision criteria
Decision
17. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Bounded rationality
Risk
Evidence-based management (EBMgt)
Policy
18. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Effective decision making in today's world
Programmed decision
Linear thinking style
Evidence-based management (EBMgt)
19. An explicit statement that tells managers what can or cannot be done
Uncertainty
Unstructured problems
Effective decision making in today's world
Rule
20. A repetitive decision that can be handled by a routine approach
Policy
Programmed decision
Problem
Decision
21. Unique and nonrecurring decisions that require a custom-made solution
Satisfice
Certainty
What is intuition?
Nonprogrammed decisions
22. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Nonlinear thinking style
Risk
What is intuition?
Satisfice
23. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision-making errors and biases
Procedure
Escalation of commitment
Policy
24. An increased commitment to a previous decision despite evidence it may have been wrong
Escalation of commitment
Structured problems
Evidence-based management (EBMgt)
What is intuition?
25. Straightforward - familiar - and easily defined problems
Structured problems
Nonlinear thinking style
Linear thinking style
Evidence-based management (EBMgt)
26. Accept solutions that are 'good enough'
Satisfice
Heuristics
Escalation of commitment
Certainty