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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Rational decision making
Bounded rationality
Heuristics
Nonlinear thinking style
2. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Intuitive decision making
Decision criteria
Policy
Decision-making errors and biases
3. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Effective decision making in today's world
Uncertainty
Rule
Bounded rationality
4. A series of sequential steps used to respond to a well-structured problem
Procedure
Evidence-based management (EBMgt)
Effective decision making in today's world
Nonprogrammed decisions
5. Describes choices that are logical and consistent and maximize value
Problem
Rational decision making
Effective decision making in today's world
Heuristics
6. A choice among two or more alternatives
Decision criteria
Evidence-based management (EBMgt)
Decision
Effective decision making in today's world
7. Straightforward - familiar - and easily defined problems
Problem
Rule
Structured problems
Programmed decision
8. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Satisfice
Decision
Decision-making errors and biases
What is intuition?
9. An explicit statement that tells managers what can or cannot be done
Policy
Unstructured problems
Escalation of commitment
Rule
10. The systematic use of the best available evidence to improve management practice
Evidence-based management (EBMgt)
Risk
Nonlinear thinking style
Effective decision making in today's world
11. Criteria that define what's important or relevant to resolving a problem
Decision-making process
Escalation of commitment
Decision criteria
Effective decision making in today's world
12. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Rule
Programmed decision
Decision-making process
Decision
13. Making decisions on the basis of experience - feelings - and accumulated judgment
Policy
Satisfice
Intuitive decision making
What is intuition?
14. A situation in which a manager can make accurate decisions because all outcomes are known
Risk
Unstructured problems
Rational decision making
Certainty
15. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
16. An obstacle that makes it difficult to achieve a desired goal or purpose
Programmed decision
Problem
Structured problems
Intuitive decision making
17. Unique and nonrecurring decisions that require a custom-made solution
Nonprogrammed decisions
Programmed decision
Procedure
Policy
18. A repetitive decision that can be handled by a routine approach
Policy
Rule
Effective decision making in today's world
Programmed decision
19. A guideline for making decisions
Policy
Nonprogrammed decisions
Risk
Certainty
20. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Risk
Rule
Heuristics
Satisfice
21. An increased commitment to a previous decision despite evidence it may have been wrong
Nonprogrammed decisions
Decision
Rule
Escalation of commitment
22. Accept solutions that are 'good enough'
Rule
Nonprogrammed decisions
Heuristics
Satisfice
23. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Intuitive decision making
Heuristics
Certainty
Nonlinear thinking style
24. Rules of thumb that managers use to simplify decision making
Heuristics
Intuitive decision making
Nonlinear thinking style
Programmed decision
25. Problems that are new or unusual and for which information is ambiguous or incomplete
Unstructured problems
Problem
Risk
Decision-making process
26. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Decision criteria
Programmed decision
Rule
Linear thinking style