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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Unique and nonrecurring decisions that require a custom-made solution
Nonprogrammed decisions
Decision-making errors and biases
Procedure
Satisfice
2. Making decisions on the basis of experience - feelings - and accumulated judgment
Satisfice
Intuitive decision making
Decision
Unstructured problems
3. A series of sequential steps used to respond to a well-structured problem
Decision-making process
Procedure
Decision
Policy
4. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision-making process
Bounded rationality
Escalation of commitment
Procedure
5. A repetitive decision that can be handled by a routine approach
Programmed decision
Nonprogrammed decisions
Evidence-based management (EBMgt)
Decision-making errors and biases
6. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Decision criteria
Linear thinking style
Procedure
Nonlinear thinking style
7. Straightforward - familiar - and easily defined problems
Structured problems
Procedure
Risk
Nonlinear thinking style
8. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
What is intuition?
Procedure
Risk
Effective decision making in today's world
9. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
10. An obstacle that makes it difficult to achieve a desired goal or purpose
Rule
Escalation of commitment
Structured problems
Problem
11. An increased commitment to a previous decision despite evidence it may have been wrong
Linear thinking style
Decision-making errors and biases
Programmed decision
Escalation of commitment
12. Problems that are new or unusual and for which information is ambiguous or incomplete
Decision criteria
Problem
Unstructured problems
Escalation of commitment
13. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Structured problems
What is intuition?
Bounded rationality
Satisfice
14. Rules of thumb that managers use to simplify decision making
Bounded rationality
Decision
Risk
Heuristics
15. Accept solutions that are 'good enough'
Satisfice
Programmed decision
Certainty
Decision criteria
16. Describes choices that are logical and consistent and maximize value
Rule
Rational decision making
Problem
Programmed decision
17. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Problem
Effective decision making in today's world
Risk
Nonlinear thinking style
18. Criteria that define what's important or relevant to resolving a problem
Uncertainty
Rational decision making
Decision criteria
Linear thinking style
19. A choice among two or more alternatives
Effective decision making in today's world
Escalation of commitment
Policy
Decision
20. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Certainty
What is intuition?
Bounded rationality
Linear thinking style
21. An explicit statement that tells managers what can or cannot be done
Uncertainty
Nonprogrammed decisions
Policy
Rule
22. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Escalation of commitment
Bounded rationality
Uncertainty
Intuitive decision making
23. A situation in which a manager can make accurate decisions because all outcomes are known
What is intuition?
Decision
Evidence-based management (EBMgt)
Certainty
24. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision-making errors and biases
Heuristics
Decision-making process
Intuitive decision making
25. The systematic use of the best available evidence to improve management practice
Problem
Procedure
Evidence-based management (EBMgt)
Decision criteria
26. A guideline for making decisions
Decision
Policy
Programmed decision
Uncertainty