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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which a manager can make accurate decisions because all outcomes are known
Decision criteria
Nonlinear thinking style
Certainty
Structured problems
2. Unique and nonrecurring decisions that require a custom-made solution
Decision criteria
Linear thinking style
Nonprogrammed decisions
Problem
3. An obstacle that makes it difficult to achieve a desired goal or purpose
Decision-making process
Problem
Nonlinear thinking style
Programmed decision
4. Problems that are new or unusual and for which information is ambiguous or incomplete
Bounded rationality
Unstructured problems
Problem
Decision
5. Accept solutions that are 'good enough'
Procedure
Escalation of commitment
Satisfice
Uncertainty
6. Making decisions on the basis of experience - feelings - and accumulated judgment
Heuristics
Intuitive decision making
Nonprogrammed decisions
Structured problems
7. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Evidence-based management (EBMgt)
Structured problems
Nonlinear thinking style
Policy
8. Rules of thumb that managers use to simplify decision making
Heuristics
Policy
Risk
Certainty
9. A repetitive decision that can be handled by a routine approach
Linear thinking style
Evidence-based management (EBMgt)
Nonlinear thinking style
Programmed decision
10. Straightforward - familiar - and easily defined problems
Bounded rationality
Nonprogrammed decisions
Structured problems
Satisfice
11. A choice among two or more alternatives
Satisfice
Decision criteria
Policy
Decision
12. Criteria that define what's important or relevant to resolving a problem
Decision criteria
Decision-making errors and biases
Evidence-based management (EBMgt)
Programmed decision
13. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
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14. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
What is intuition?
Bounded rationality
Decision-making errors and biases
Escalation of commitment
15. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Policy
Bounded rationality
Decision criteria
Certainty
16. A guideline for making decisions
Policy
Decision-making errors and biases
Nonprogrammed decisions
What is intuition?
17. A series of sequential steps used to respond to a well-structured problem
Risk
Procedure
Bounded rationality
Programmed decision
18. An increased commitment to a previous decision despite evidence it may have been wrong
Escalation of commitment
Decision
Procedure
Structured problems
19. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision-making errors and biases
Bounded rationality
Procedure
Uncertainty
20. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Effective decision making in today's world
Satisfice
Linear thinking style
Escalation of commitment
21. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Uncertainty
Decision-making process
Heuristics
Escalation of commitment
22. The systematic use of the best available evidence to improve management practice
Evidence-based management (EBMgt)
Decision-making process
Unstructured problems
Structured problems
23. Describes choices that are logical and consistent and maximize value
Bounded rationality
Decision-making errors and biases
Rational decision making
Decision
24. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Evidence-based management (EBMgt)
Decision criteria
Decision-making process
Rational decision making
25. An explicit statement that tells managers what can or cannot be done
Policy
Rule
Decision criteria
What is intuition?
26. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Risk
Decision
Decision criteria
Procedure