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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A repetitive decision that can be handled by a routine approach
Programmed decision
Effective decision making in today's world
Bounded rationality
Satisfice
2. Describes choices that are logical and consistent and maximize value
Rational decision making
Procedure
Decision
Unstructured problems
3. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Heuristics
Decision-making errors and biases
Escalation of commitment
Nonprogrammed decisions
4. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
5. A situation in which a manager can make accurate decisions because all outcomes are known
Heuristics
Decision-making errors and biases
Uncertainty
Certainty
6. A series of sequential steps used to respond to a well-structured problem
Satisfice
Decision-making process
Effective decision making in today's world
Procedure
7. A guideline for making decisions
Intuitive decision making
Rule
Nonlinear thinking style
Policy
8. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Bounded rationality
Escalation of commitment
Policy
Certainty
9. Making decisions on the basis of experience - feelings - and accumulated judgment
Intuitive decision making
Structured problems
Decision
Decision-making errors and biases
10. Criteria that define what's important or relevant to resolving a problem
Nonlinear thinking style
Effective decision making in today's world
Decision criteria
Evidence-based management (EBMgt)
11. An increased commitment to a previous decision despite evidence it may have been wrong
Escalation of commitment
Procedure
Heuristics
What is intuition?
12. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Linear thinking style
What is intuition?
Decision-making process
Nonlinear thinking style
13. A choice among two or more alternatives
Nonprogrammed decisions
Policy
Decision
Certainty
14. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Risk
Uncertainty
Satisfice
Rule
15. Unique and nonrecurring decisions that require a custom-made solution
Rational decision making
Nonprogrammed decisions
Uncertainty
Decision-making errors and biases
16. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Linear thinking style
Heuristics
Escalation of commitment
Evidence-based management (EBMgt)
17. Accept solutions that are 'good enough'
Structured problems
Rational decision making
What is intuition?
Satisfice
18. Problems that are new or unusual and for which information is ambiguous or incomplete
Decision criteria
Unstructured problems
Risk
Nonlinear thinking style
19. Rules of thumb that managers use to simplify decision making
Heuristics
Decision-making process
Rational decision making
Policy
20. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Structured problems
Effective decision making in today's world
Evidence-based management (EBMgt)
Risk
21. An obstacle that makes it difficult to achieve a desired goal or purpose
Policy
Certainty
Problem
Nonlinear thinking style
22. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Problem
Effective decision making in today's world
What is intuition?
Bounded rationality
23. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Satisfice
Evidence-based management (EBMgt)
Decision-making process
Procedure
24. The systematic use of the best available evidence to improve management practice
Heuristics
Satisfice
Nonprogrammed decisions
Evidence-based management (EBMgt)
25. Straightforward - familiar - and easily defined problems
Structured problems
Decision-making process
Risk
Unstructured problems
26. An explicit statement that tells managers what can or cannot be done
Nonprogrammed decisions
Heuristics
Problem
Rule