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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An increased commitment to a previous decision despite evidence it may have been wrong
Escalation of commitment
Effective decision making in today's world
Unstructured problems
Policy
2. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Satisfice
What is intuition?
Bounded rationality
Effective decision making in today's world
3. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Unstructured problems
Uncertainty
Risk
Decision-making process
4. Describes choices that are logical and consistent and maximize value
Nonprogrammed decisions
Certainty
Escalation of commitment
Rational decision making
5. Unique and nonrecurring decisions that require a custom-made solution
Effective decision making in today's world
Nonprogrammed decisions
Rule
Nonlinear thinking style
6. An explicit statement that tells managers what can or cannot be done
Rule
Effective decision making in today's world
Rational decision making
Intuitive decision making
7. Problems that are new or unusual and for which information is ambiguous or incomplete
Nonlinear thinking style
Unstructured problems
Satisfice
Structured problems
8. Rules of thumb that managers use to simplify decision making
Linear thinking style
Rule
Heuristics
Rational decision making
9. The systematic use of the best available evidence to improve management practice
Evidence-based management (EBMgt)
Risk
Intuitive decision making
Certainty
10. A choice among two or more alternatives
Satisfice
Structured problems
Decision
Escalation of commitment
11. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Certainty
Decision-making process
Uncertainty
Heuristics
12. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Nonprogrammed decisions
Linear thinking style
Heuristics
Intuitive decision making
13. A guideline for making decisions
What is intuition?
Nonlinear thinking style
Policy
Uncertainty
14. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Decision-making process
Risk
Programmed decision
Satisfice
15. Making decisions on the basis of experience - feelings - and accumulated judgment
Certainty
Intuitive decision making
Effective decision making in today's world
Nonprogrammed decisions
16. An obstacle that makes it difficult to achieve a desired goal or purpose
Risk
Structured problems
Programmed decision
Problem
17. A situation in which a manager can make accurate decisions because all outcomes are known
Programmed decision
Rational decision making
Unstructured problems
Certainty
18. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
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19. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Unstructured problems
Problem
Decision
Bounded rationality
20. A series of sequential steps used to respond to a well-structured problem
Procedure
Effective decision making in today's world
Structured problems
Nonlinear thinking style
21. Straightforward - familiar - and easily defined problems
Rule
What is intuition?
Structured problems
Procedure
22. A repetitive decision that can be handled by a routine approach
Unstructured problems
Decision-making errors and biases
Heuristics
Programmed decision
23. Accept solutions that are 'good enough'
Nonprogrammed decisions
Policy
Bounded rationality
Satisfice
24. Criteria that define what's important or relevant to resolving a problem
Programmed decision
Nonlinear thinking style
Decision criteria
Structured problems
25. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Risk
Uncertainty
Nonlinear thinking style
Satisfice
26. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision criteria
Unstructured problems
Decision-making errors and biases
Escalation of commitment