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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Unique and nonrecurring decisions that require a custom-made solution
Decision-making errors and biases
Effective decision making in today's world
Nonprogrammed decisions
Rational decision making
2. Rules of thumb that managers use to simplify decision making
Structured problems
Bounded rationality
Heuristics
Rational decision making
3. The systematic use of the best available evidence to improve management practice
Nonprogrammed decisions
Unstructured problems
Problem
Evidence-based management (EBMgt)
4. An explicit statement that tells managers what can or cannot be done
Rule
Programmed decision
Decision-making errors and biases
Unstructured problems
5. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Programmed decision
Risk
Certainty
Heuristics
6. A guideline for making decisions
Structured problems
Linear thinking style
Heuristics
Policy
7. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Heuristics
Decision-making errors and biases
Intuitive decision making
Procedure
8. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Unstructured problems
Bounded rationality
Rule
Uncertainty
9. A repetitive decision that can be handled by a routine approach
Procedure
Linear thinking style
Bounded rationality
Programmed decision
10. Accept solutions that are 'good enough'
Satisfice
Bounded rationality
Escalation of commitment
Programmed decision
11. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Procedure
Risk
Linear thinking style
Uncertainty
12. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Nonlinear thinking style
Bounded rationality
Effective decision making in today's world
Decision-making process
13. A situation in which a manager can make accurate decisions because all outcomes are known
Intuitive decision making
Decision
Uncertainty
Certainty
14. Problems that are new or unusual and for which information is ambiguous or incomplete
Unstructured problems
Nonlinear thinking style
Problem
Intuitive decision making
15. An obstacle that makes it difficult to achieve a desired goal or purpose
Problem
Certainty
Decision-making errors and biases
Decision criteria
16. A series of sequential steps used to respond to a well-structured problem
Uncertainty
Certainty
Procedure
Bounded rationality
17. Describes choices that are logical and consistent and maximize value
Linear thinking style
Decision criteria
Procedure
Rational decision making
18. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
Nonprogrammed decisions
Intuitive decision making
Linear thinking style
Decision-making process
19. A choice among two or more alternatives
Decision
Rational decision making
Structured problems
Programmed decision
20. An increased commitment to a previous decision despite evidence it may have been wrong
Decision criteria
Escalation of commitment
Procedure
Decision-making errors and biases
21. A situation that a decision maker has neither certainty nor reasonable probability estimates available
Nonprogrammed decisions
Intuitive decision making
Decision-making errors and biases
Uncertainty
22. Making decisions on the basis of experience - feelings - and accumulated judgment
Satisfice
Unstructured problems
Intuitive decision making
Decision-making process
23. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
24. Criteria that define what's important or relevant to resolving a problem
Uncertainty
Procedure
Rational decision making
Decision criteria
25. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
Decision-making process
Risk
Uncertainty
What is intuition?
26. Straightforward - familiar - and easily defined problems
Decision criteria
Nonprogrammed decisions
Structured problems
Decision