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Test your basic knowledge |
Management 101: Decision Making
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 26 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which the decision maker is able to estimate the likelihood of certain outcomes
Risk
Decision-making process
Procedure
Unstructured problems
2. Describes choices that are logical and consistent and maximize value
Certainty
Nonprogrammed decisions
Linear thinking style
Rational decision making
3. Decision style characterized by a person's preference for using external data and facts and processing this information through rational - logical thinking
Linear thinking style
Nonprogrammed decisions
Rule
Intuitive decision making
4. Decision style characterized by a person's preference for internal sources of information and processing this information with internal insights - feelings and hunches
Linear thinking style
Procedure
Effective decision making in today's world
Nonlinear thinking style
5. Unique and nonrecurring decisions that require a custom-made solution
Problem
Heuristics
Satisfice
Nonprogrammed decisions
6. Straightforward - familiar - and easily defined problems
Bounded rationality
What is intuition?
Programmed decision
Structured problems
7. Problems that are new or unusual and for which information is ambiguous or incomplete
Nonprogrammed decisions
Satisfice
Unstructured problems
Risk
8. Understand cultural differences; Know when it's time to call it quits; Use an effective decision-making process; Build an organization that can spot the unexpected and quickly adapt to the changed environment
9. A situation that a decision maker has neither certainty nor reasonable probability estimates available
What is intuition?
Uncertainty
Unstructured problems
Decision criteria
10. A guideline for making decisions
Policy
Structured problems
What is intuition?
Decision
11. A repetitive decision that can be handled by a routine approach
Programmed decision
Effective decision making in today's world
Unstructured problems
Policy
12. A series of sequential steps used to respond to a well-structured problem
Bounded rationality
Rule
Decision-making process
Procedure
13. Rules of thumb that managers use to simplify decision making
Decision criteria
Problem
Linear thinking style
Heuristics
14. An increased commitment to a previous decision despite evidence it may have been wrong
Satisfice
Escalation of commitment
Certainty
Procedure
15. The systematic use of the best available evidence to improve management practice
Evidence-based management (EBMgt)
Unstructured problems
Intuitive decision making
Decision criteria
16. Accept solutions that are 'good enough'
Intuitive decision making
Rational decision making
Policy
Satisfice
17. Making decisions on the basis of experience - feelings - and accumulated judgment
Risk
Escalation of commitment
Intuitive decision making
Decision-making errors and biases
18. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness
What is intuition?
Rule
Decision-making process
Intuitive decision making
19. A choice among two or more alternatives
Decision criteria
Nonlinear thinking style
Bounded rationality
Decision
20. Criteria that define what's important or relevant to resolving a problem
Decision criteria
Programmed decision
What is intuition?
Policy
21. An obstacle that makes it difficult to achieve a desired goal or purpose
What is intuition?
Problem
Evidence-based management (EBMgt)
Effective decision making in today's world
22. A situation in which a manager can make accurate decisions because all outcomes are known
Effective decision making in today's world
Certainty
Decision-making process
Problem
23. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight
Decision
Decision-making errors and biases
Linear thinking style
Problem
24. Decision making that's rational - but limited (bounded) by an individual's ability to process information
Problem
Decision-making errors and biases
Procedure
Bounded rationality
25. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions
What is intuition?
Escalation of commitment
Bounded rationality
Policy
26. An explicit statement that tells managers what can or cannot be done
Nonlinear thinking style
Decision criteria
Rule
Programmed decision