Test your basic knowledge |

Management 101: Management History

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. W. Edwards Deming; Joseph M. Juran
Most famous quality experts
Scientific management
Taylor's scientific management principles
Classical approach

2. An approach that involves using the scientific method to find the 'one best way' for job to be done
Most important contributors to general administrative theory
The two contemporary approaches to management
Scientific management
Total quality management (TQM)

3. 1. Intense focus on the customer; 2. Concern for continual improvement; 3. Process focused; 4. Improvement in the quality of everything the organization does; 5. Accurate measurement; 6. Empowerment of employees
Taylor's scientific management principles
Therbligs
Quality Management
The three behavioral approaches to management

4. Fundamental rules of management that could be applied in all organizational situations and taught in schools
The quantitative approach to management
Principles of management
Quality Management
Popular contingency variables

5. A management approach that recognizes organizations as different - which means they face different situations (contingencies) and require different ways of managing
The two contemporary approaches to management
The quantitative approach to management
Bureaucracy
Contingency approach

6. Early advocates; Hawthorne Studies; Organizational Behavior
Closed system
Contingency approach
The three behavioral approaches to management
Division of labor (job specialization)

7. A philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations
Organizational behavior (OB)
System
Principles of management
Total quality management (TQM)

8. 1. Division of work; 2. Authority; 3. Discipline; 4. Unity of command; 5. Unity of direction; 6. Subordinate of individual interests to the general interest; 7. Remuneration; 8. Centralization; 9. Scalar Chain; 10. Order; 11. Equity; 12. Stability of

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

9. A period during the late eighteenth century when machine power was substituted for human power - making it more economical to manufacture goods in factories than at home
Industrial revolution
Most important contributors to general administrative theory
Fayol's 14 principles of management
Division of labor (job specialization)

10. Total quality management (TQM)
The quantitative approach to management
Division of labor (job specialization)
Total quality management (TQM)
General administrative theory

11. 1. Develop a science for each element of an individual's work to replace the old rule-of-thumb method; 2. Scientifically select and then train - teach - and develop the worker; 3. Heartily cooperate with the workers so as to ensure that all work is

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

12. Organization size; Routiness of task technology; Environmental uncertainty; Individual differences
System
Popular contingency variables
Early advocates of the OB approach
Most famous quality experts

13. Frederick W. Taylor; Frank and Lillian Gilbreth
General administrative theory
Total quality management (TQM)
Most important contributors to scientific management
Contingency approach

14. Breakdown of jobs into narrow and repetitive tasks
Hawthorne Studies
Division of labor (job specialization)
Taylor's scientific management principles
The quantitative approach to management

15. A classification scheme for labeling basic hand motions
Early advocates of the OB approach
Closed system
Therbligs
Total quality management (TQM)

16. Robert Owen; Hugo Munsterberg; Mary Parker Follett; Chester Barnard
Early advocates of the OB approach
Principles of management
Quantitative approach
Quality Management

17. A form of organization characterized by divisions of labor - a clearly defined hierarchy - detailed rules and regulations - and impersonal relationships
Bureaucracy
Quantitative approach
Industrial revolution
Scientific management

18. Systems that interact with their environment
Closed system
Open system
Industrial revolution
Early advocates of the OB approach

19. An approach to management that focuses on describing what managers do and what constitutes good management practice
Fayol's 14 principles of management
Therbligs
General administrative theory
Bureaucracy

20. Scientific management; General administrative theory
The two classical approaches to management
Most famous quality experts
General administrative theory
Most important contributors to scientific management

21. The study of the actions of people at work
Open system
Organizational behavior (OB)
Most important contributors to scientific management
Quality Management

22. A set of interrelated and interdependent parts arranged in a manner that produces a unified whole
The quantitative approach to management
General administrative theory
Open system
System

23. Systems that are not influenced by and do not interact with their environment
Closed system
The two contemporary approaches to management
Organizational behavior (OB)
Popular contingency variables

24. A series of studies during the 1920s and 1930s that provided new insights into individual and group behavior
Taylor's scientific management principles
Hawthorne Studies
Quantitative approach
System

25. First studies of management - which emphasized rationality and making organizations and workers as efficient as possible
Total quality management (TQM)
Classical approach
The two contemporary approaches to management
Early advocates of the OB approach

26. The use of quantitative techniques to improve decision making
Quantitative approach
The three behavioral approaches to management
Bureaucracy
Taylor's scientific management principles

27. Henri Fayol; Max Weber
Hawthorne Studies
Most important contributors to general administrative theory
General administrative theory
Early advocates of the OB approach

28. Systems approach; Contingency approach
Taylor's scientific management principles
Principles of management
The two contemporary approaches to management
Contingency approach