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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. People whose children are grown and who are now able to spend their money in other ways
f.o.b. delivered pricing
maintenance - repair - and operating products
empty nesters
benefit segmentation
2. Pricing a new product low for a limited period of time to lower the risk for a customer
clustering techniques
price elasticity
component parts
trial pricing
3. When each family unit produces everything it consumes
time-series analysis
Delphi technique
strategic business unit sbu
pure subsistence economy
4. The actual interaction between the customer and the service provider
disintermediation
bid riggin
emergency product
service encounter
5. Discounts based on the total quantity bought within a specified time period
cumulative quantity discounts
birthrate
clustering techniques
market segmentation
6. The pricing strategy of setting prices below cost to attract customers into a store
gen x
experimental pricing
economics of scale
loss-leader pricing
7. A strategy of experimenting with prices until the price that generates the highest profitability is found
generic marketing
trademark
experimental pricing
market segment
8. The value of something that is given up to obtain something else
frequent discounting
customer forecasting survey
fixed costs
opportunity cost
9. All the benefits the product will provide for consumers or business customers
attitude
core product
multicultural marketing
profit objective
10. A brand that a group of individual products or individual brands share
family brand
SWOT analysis
price elastic
micromarketing
11. A marketing mix is tailored to fit some specific target customers
hierarchy of needs
target marketing
reference group
discetionary income
12. Pricing that is intended to maximize customer satisfaction and retention
diffusion
maintenance - repair - and operating products
customer satisfaction objective
inelastic demand
13. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
early majority
competitive advantage
market information function
switching costs
14. The overall feelings or attitude a person has about a product after purchasing it
umbrella pricing
consumer satisfaction/dissatisfiaction
prestige pricing
disposable income
15. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
SWOT analysis
combined market approach
price
service encounter
16. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
empty nesters
venture teams
multiple target market approach
product market
17. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
core product
cognitive learning theory
experimental pricing
sales or market share objective
18. Those that actually affect the customers purchase of specific product or brand in a product market
diffusion
price lining
customer satisfaction objective
determining dimensions
19. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
expert forecasting survey
brand extension
judgment
social class
20. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
product adoption
cognitive dissonance
customer relationship management (crm)
sustainability
21. The process by which organization adjust their offering in an attempt to match demand
clustering techniques
capacity management
consumer behavior
cognitive learning theory
22. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
trade or functional discounts
inelastic demand
qualifying dimensions
single target market approach
23. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
brand loyalty
processed material
yield-management pricing
status symbols
24. What is left of disposable income after paying for necessities
price
price elastic
impulse product
discetionary income
25. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
price discrimination
discetionary income
determining dimensions
national or manufacturer brands
26. A situation in which an increase or a decrease in price will not significantly affect demand for the product
competitive advantage
raw materials
market manager
inelastic demand
27. A pricing strategy in which a firm sets prices that provide ultimate value to customers
freight absorption pricing
discontinuous innovation
value pricing everyday low-pricing
bid riggin
28. When a percentage change in price results in a smaller percentage change in the quantity demanded
senior citizens
price inelastic
breakthrough opportunities
new product failure
29. Products that consumers purchase to signal membership in a desirable social class
segments
quantity discounts
status symbols
product category manager
30. The practice of linking products to a particular social cause on an ongoing or short-term basis
mass selling
market
cause-related marketing
internal reference price
31. A strategy where prices are set significantly higher than competing brands
price lining
portfolio management
random factor analysis
prestige pricing
32. The loss of sales of an existing product when a new item in a product line or product family is introduced
opportunity cost
venture teams
new product failure
cannibalization
33. Discounts based only on the quantity purchased in individual orders
value pricing everyday low-pricing
laggards
non-cumulative quantity discounts
SWOT analysis
34. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
maturity stage
late majority
processed material
opportunity cost
35. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
innovation
product market
variable costs
portfolio management
36. A group within a society whose members share a distinctive set of beliefs - characteristics - or common experiences
subculture
opportunity cost
capacity management
micromarketing
37. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
product line
captive pricing
convenience product
reciprocity
38. The last consumers to adopt the innovation
laggards
nondurable goods
late majority
price leadership (follower)
39. A market with broadly similar needs and sellers offering various - often divers - ways of satisfying those needs
perceived risk
random factor analysis
generic marketing
innovators
40. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
self-concept
regression analysis
bartering
skimming price
41. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
trademark
market information function
early majority
breakthrough opportunities
42. Tangible products we can see - touch - smell - hear - taste
fast-moving consumer goods
goods
lifestyle
expert forecasting survey
43. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
price subsidies
convenience product
subculture
portfolio management
44. A strategy of frequently using sale prices to increase sales volume
frequent discounting
stimulus generalization
bartering
competitive effect objective
45. The seller fine tunes the marketing effort with info from a detailed customer database
perception
cognitive dissonance
customer relationship management (crm)
product adoption
46. Basic or necessary items that are available almost everywhere
online auctions
staples
learning
involvment
47. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
nondurable goods
disposable income
random factor analysis
innovation
48. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
product life cycle
dynamic pricing
micromarketing
SWOT analysis
49. Products that exhibit consistently high velocity sales in the consumer marketplace
disintermediation
fast-moving consumer goods
brand equity
trend analysis
50. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
seasonal analysis
fast-moving consumer goods
family brand
product adoption
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