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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
self-concept
price-floor pricing
competitive effect objective
raw materials
2. The value of something that is given up to obtain something else
single target market approach
opportunity cost
quantity discounts
market segmentation
3. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
f.o.b. delivered pricing
family life cycle
market manager
4. An aggregating process - clustering people with similar needs into a "market segment"
price inelastic
segmenting
competitive effect objective
customer forecasting survey
5. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
processed material
involvment
perceived risk
social class
6. Communicating with large numbers of customers at the same time
mass selling
executive judgement
segmenting
multiple target market approach
7. Products that exhibit consistently high velocity sales in the consumer marketplace
multicultural marketing
fast-moving consumer goods
stimulus generalization
empty nesters
8. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
trend analysis
learning
zone pricing
multicultural marketing
9. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
price discrimination
market
heuristics
price-floor pricing
10. Refers to the generation born immediately following the baby boom - from 1965-1977
service encounter
gen x
margin
family brand
11. A marketing mix is tailored to fit some specific target customers
value pricing everyday low-pricing
target marketing
price elasticity
customer satisfaction objective
12. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
continous innovation
product market
birthrate
single target market approach
13. The value that customers give up - or exchange - to obtain a desired product
price
margin
sex roles
introduction
14. An organizational unit that focuses on some product markets and is treated as a separate profit center
economics of scale
variable pricing
strategic business unit sbu
sex roles
15. The value of a brand to an organization
price
senior citizens
brand equity
segmenting
16. Pricing that is intended to have an effect on the marketing efforts of the competition
Delphi technique
competitive effect objective
combiners
introduction
17. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
test marketing
core product
trademark
maintenance - repair - and operating products
18. An arrangement unique to business marketing in which two organizations agree to buy from each other
reciprocity
sales force forecasting survey
combined market approach
trade or functional discounts
19. A pricing tactic in which customers in different geographic zones pay different transportation rates
discontinuous innovation
zone pricing
laggards
cost-plus pricing
20. A means of measuring a website's success by tracking customers' movement around the company website
clickstream analysis
senior citizens
service encounter
economics of scale
21. A method of selling prices in which the seller totals all the unit costs for the product and the adds the desired profit per unit
cost-plus pricing
senior citizens
random factor analysis
specialty products
22. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
yield-management pricing
metropolitan statistical area (msa)
shopping product
evaluative criteria
23. The loss of sales of an existing product when a new item in a product line or product family is introduced
sales or market share objective
cannibalization
diffusion
clickstream analysis
24. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
price leadership (follower)
yield-management pricing
empty nesters
brand equity
25. The actual interaction between the customer and the service provider
time-series analysis
product line
shopping product
service encounter
26. Brands that are owned and sold by a specific - retailer or distributor
operating costs
skimming price
store or private-label brands
venture teams
27. Goods that a business customer consumes in a relatively short time
market information function
learning
maintenance - repair - and operating products
growth stage
28. People over 65
differentation
diffusion
motivation
senior citizens
29. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
product category manager
quantity discounts
multiple target market approach
learning
30. A brand that a group of individual products or individual brands share
demand curve
freight absorption pricing
family brand
evaluative criteria
31. Combining two or more submarkets into one larger target market as a basis for one strategy
combined market approach
knock-off
qualifying dimensions
online auctions
32. To try to increase the size of their target markets by combining two or more segments
reference group
combiners
competitive advantage
family life cycle
33. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
brand
market segmentation
classical conditioning
opinion leader
34. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
information search
gen y
inelastic demand
multiple target market approach
35. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
seasonal analysis
cost of ownership
zone pricing
mass selling
36. A change in beliefs or actions as a reaction to real or imagined group pressure
trade or functional discounts
goods
conformity
price maintenance
37. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
tipping point
maturity stage
motivation
clickstream analysis
38. Costs involved in using a product
price inelastic
operating costs
licensing
customer satisfaction objective
39. Aim at one or more homogeneous segments and try to develop different marketing mix for each
economics of scale
information search
segments
freight absorption pricing
40. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
innovators
classical conditioning
variable pricing
price discrimination
41. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
brand
sales or market share objective
co-branding
variable costs
42. The marketing mix is distinct from and better than what is available from a competitor
licensing
cycle analysis
differentation
sales force forecasting survey
43. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
multicultural marketing
introduction
processed material
operating costs
44. The collaboration of two or more firms in setting prices - usually to keep prices high
market segmentation
price maintenance
fast-moving consumer goods
new product failure
45. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
market
product adoption
involvment
market information function
46. E-commerce that allows shoppers to purchase products through online bidding
mass marketing
opinion leader
price
online auctions
47. Basic or necessary items that are available almost everywhere
staples
price lining
product adoption
qualifying dimensions
48. Pricing a new product low for a limited period of time to lower the risk for a customer
demand curve
seasonal analysis
prestige pricing
trial pricing
49. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
tipping point
reciprocity
customer forecasting survey
unsought products
50. The belief that use of a product has potentially negative consequences - either financial - physical or social
perceived risk
uniform delivered pricing
brand
self-concept