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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A relatively permanent change in behavior caused by acquired information or experience
yield-management pricing
learning
price elasticity
gen y
2. The process of eliminating interaction between customers and service providers
disintermediation
personality
expert forecasting survey
co-branding
3. A change in an existing product that requires a moderate amount of learning or behavior change
durable goods
augmented product
senior citizens
dynamically continuous innovation
4. The seller fine tunes the marketing effort with info from a detailed customer database
gen y
consideration set
customer relationship management (crm)
senior citizens
5. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
executive judgement
cost-plus pricing
cognitive dissonance
introduction
6. All the benefits the product will provide for consumers or business customers
competitive effect objective
switching costs
core product
frequent discounting
7. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
cognitive learning theory
Delphi technique
disintermediation
target costing
8. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
cognitive learning theory
cost of ownership
national or manufacturer brands
discontinuous innovation
9. A mental rule of thumb that leads to a speedy decision by simplifying the process
combiners
nondurable goods
self-concept
heuristics
10. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
perceived risk
judgment
family brand
test marketing
11. Sales forecasting based on the intuition of one or more executives
venture teams
executive judgement
fixed costs
image enhancement objective
12. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
umbrella pricing
staples
social class
dynamically continuous innovation
13. The values - beliefs - customs - and tastes that a group of people value
list price
motivation
culture
multicultural marketing
14. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
bartering
customer forecasting survey
bid riggin
combined market approach
15. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
durable goods
time-series analysis
mass marketing
nondurable goods
16. When a percentage change in price results in a larger percentage change in the quantity demanded
price elastic
operant conditioning
birthrate
price leadership (follower)
17. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
benefit segmentation
price lining
brand equity
time-series analysis
18. The difference between the cost of the product and the selling price of the product
innovators
dynamically continuous innovation
margin
market test
19. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
diffusion
skimming price
information search
lifestyle
20. Income that is adjusted to take out the effects of inflation on purchasing power
real income
tipping point
gen y
judgment
21. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
brand
skimming price
continous innovation
actual product
22. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
component parts
consumer-to-consumer e-commerce
penetration strategy
trademark
23. Discounts based on the total quantity bought within a specified time period
market
cumulative quantity discounts
impulse product
regression analysis
24. Costs involved in moving from one brand to another
switching costs
core product
experimental pricing
tipping point
25. A pricing strategy in which a firm sets prices that provide ultimate value to customers
value pricing everyday low-pricing
qualifying dimensions
trial pricing
shopping product
26. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
late majority
convenience product
behavioral learning theories
price-floor pricing
27. People born between 1946 and 1964
test marketing
trial pricing
baby boomers
cognitive learning theory
28. Brands that are owned and sold by a specific - retailer or distributor
sales force forecasting survey
universal functions of marketing
store or private-label brands
attitude
29. Pricing that is intended to have an effect on the marketing efforts of the competition
competitive effect objective
culture
economics of scale
national or manufacturer brands
30. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
continous innovation
yield-management pricing
conformity
mass marketing
31. Expensive goods that an organization uses in its daily operations that last for a long time
equipment
market information function
price-floor pricing
cost of ownership
32. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
bartering
Delphi technique
multicultural marketing
umbrella pricing
33. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
target marketing
penetration strategy
involvment
freight absorption pricing
34. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
co-branding
consumer satisfaction/dissatisfiaction
price-floor pricing
dynamic pricing
35. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
lifestyle
f.o.b. origin pricing
mass selling
yield-management pricing
36. A fairly homogeneous group of customers to whom a company wishes to appeal
knock-off
evaluative criteria
attitude
target market
37. The value that customers give up - or exchange - to obtain a desired product
regression analysis
trademark
store or private-label brands
price
38. A pricing strategy that considers the lifetime cost of using the product
cost of ownership
co-branding
national or manufacturer brands
consumer behavior
39. The process by which the use of a product spreads throughout the population
diffusion
product market
penetration strategy
trial pricing
40. The process by which people select - organize - and interpret information form the outside world
market segment
differentation
perception
unsought products
41. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
augmented product
target costing
learning
licensing
42. To try to increase the size of their target markets by combining two or more segments
fast-moving consumer goods
expert forecasting survey
combiners
operant conditioning
43. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
learning
loss-leader pricing
culture
competitive advantage
44. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
culture
price-floor pricing
combined market approach
customer forecasting survey
45. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
cumulative quantity discounts
price leadership (follower)
mass marketing
economics of scale
46. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
segments
discetionary income
cause-related marketing
product life cycle
47. Number of babies born per 1000 people fluctuated greatly in last 65 years
birthrate
bait and switch
generic marketing
time-series analysis
48. People whose children are grown and who are now able to spend their money in other ways
empty nesters
disintermediation
fixed costs
component parts
49. Combining two or more submarkets into one larger target market as a basis for one strategy
combined market approach
price bundling
innovators
decline stage
50. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
SWOT analysis
maintenance - repair - and operating products
early majority
zone pricing
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