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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which an increase or a decrease in price will not significantly affect demand for the product
market segment
benefit segmentation
inelastic demand
combiners
2. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
social class
senior citizens
customer forecasting survey
competitive effect objective
3. The overall feelings or attitude a person has about a product after purchasing it
involvment
prestige pricing
consumer satisfaction/dissatisfiaction
sustainability
4. A market with broadly similar needs and sellers offering various - often divers - ways of satisfying those needs
subculture
online auctions
tipping point
generic marketing
5. A homogeneous group of customers who will respond to a marketing mix in a similiar way
market segment
clustering techniques
reference group
tipping point
6. When a percentage change in price results in a larger percentage change in the quantity demanded
price elastic
motivation
dynamic pricing
continous innovation
7. A strategy of experimenting with prices until the price that generates the highest profitability is found
f.o.b. origin pricing
combiners
experimental pricing
family life cycle
8. Costs of production that do not change with the number of units produced
switching costs
involvment
fixed costs
unsought products
9. People over 65
senior citizens
customer relationship management (crm)
inelastic demand
baby boomers
10. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
mass selling
time-series analysis
internal reference price
customer forecasting survey
11. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
pure subsistence economy
trademark
brand
freight absorption pricing
12. The practice of setting a limited number of different specific prices - called price points - for items in a product line
laggards
price lining
consideration set
customer satisfaction objective
13. A two step process of naming brand product markets and segmenting these broad products markets in order to select target markets and develop suitable marketing mixes
market segmentation
market information function
decline stage
time-series analysis
14. The first segment (2.5%) of a population to adopt a new product
discetionary income
perceived risk
innovators
market
15. A strategy of frequently using sale prices to increase sales volume
benefit segmentation
segments
frequent discounting
equipment
16. A manager who is responsible for developing and implementing the marketing plan for a single brand
clustering techniques
involvment
brand manager
experimental pricing
17. The practice of linking products to a particular social cause on an ongoing or short-term basis
cause-related marketing
brand manager
product line
customer satisfaction
18. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
trend analysis
brand
target costing
information search
19. The regret or remorse buyers may feel after making a purchase
target marketing
internal reference price
segmenting
cognitive dissonance
20. An agreement between two brands to work together in marketing new or existing products
processed material
predatory pricing
co-branding
value pricing everyday low-pricing
21. Those who adopt an innovation early in the diffusion process but later than the innovators
profit objective
target marketing
executive judgement
early adopters
22. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
hierarchy of needs
inelastic demand
late majority
nondurable goods
23. A brand that a group of individual products or individual brands share
family brand
penetration strategy
baby boomers
information search
24. Behavior caused by a reaction to one stimulus that occurs in the presence of other similar stimuli
early majority
price leadership (follower)
pure subsistence economy
stimulus generalization
25. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
loss-leader pricing
qualifying dimensions
target market
demand curve
26. Sometimes called millenials - refer to those born from 1978-1994
baby boomers
real income
price-floor pricing
gen y
27. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
product category manager
price
market test
f.o.b. delivered pricing
28. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
non-cumulative quantity discounts
component parts
brand loyalty
innovation
29. The process of eliminating interaction between customers and service providers
micromarketing
Delphi technique
disintermediation
reciprocity
30. When each family unit produces everything it consumes
raw materials
equipment
pure subsistence economy
sex roles
31. A firm's total product offering designed to satisfy a single need or desire of target customers
trend analysis
universal functions of marketing
product line
nondurable goods
32. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
disposable income
test marketing
bid riggin
information search
33. The practice of exchanging a good or service for another good or service of like value
disposable income
sustainability
bartering
operating costs
34. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
breakthrough opportunities
price subsidies
market test
impulse product
35. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
classical conditioning
customer forecasting survey
sales force forecasting survey
prestige pricing
36. A fairly homogeneous group of customers to whom a company wishes to appeal
target market
emergency product
co-branding
regression analysis
37. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
multiple target market approach
value pricing everyday low-pricing
behavioral learning theories
universal functions of marketing
38. A product people often buy on the spur of the moment
impulse product
trademark
subculture
co-branding
39. Products we purchase when we're in dire need
laggards
emergency product
discontinuous innovation
capacity management
40. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
bait and switch
market information function
market segment
sales forecast
41. Products that consumers purchase to signal membership in a desirable social class
perceived risk
profit objective
status symbols
strategic business unit sbu
42. A group of potential customers with similar needs who are willing to exchange something of value with sellers offering various goods or services - that is ways of satisfying those needs
generic marketing
segments
market
frequent discounting
43. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
value pricing everyday low-pricing
judgment
early majority
list price
44. Selling two or more goods or services as a single package for one price
image enhancement objective
sales force forecasting survey
sex roles
price bundling
45. The marketing mix is distinct from and better than what is available from a competitor
breakthrough opportunities
differentation
decline stage
actual product
46. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
differentation
variable costs
quantity discounts
capacity management
47. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
SWOT analysis
service encounter
qualifying dimensions
product life cycle
48. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
image enhancement objective
attitude
trend analysis
impulse product
49. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
reference group
mass marketing
tipping point
continous innovation
50. A group within a society whose members share a distinctive set of beliefs - characteristics - or common experiences
sales force forecasting survey
decline stage
subculture
cost-plus pricing
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