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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
customer forecasting survey
goods
unsought products
national or manufacturer brands
2. The loss of sales of an existing product when a new item in a product line or product family is introduced
cannibalization
fixed costs
reference group
opinion leader
3. A manager who is responsible for developing and implementing the marketing plan for a single brand
brand manager
benefit segmentation
skimming price
subculture
4. Pricing products to maximize sales or to attain a desired level of sales or market share
sales or market share objective
trend analysis
fast-moving consumer goods
sales forecast
5. The actual interaction between the customer and the service provider
gen y
attitude
service encounter
multicultural marketing
6. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
service encounter
customer satisfaction
shopping product
perception
7. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
reference group
consumer-to-consumer e-commerce
market manager
birthrate
8. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
customer relationship management (crm)
portfolio management
trial pricing
goods
9. What is left after taxes
new product failure
disposable income
consumer-to-consumer e-commerce
internal reference price
10. Costs of production that do not change with the number of units produced
fixed costs
cost-plus pricing
non-cumulative quantity discounts
consideration set
11. The dimensions that consumers use to compare completing product alternatives
uniform delivered pricing
marketing ethics
brand extension
evaluative criteria
12. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
culture
clickstream analysis
introduction
maturity stage
13. Sales forecasting based on the intuition of one or more executives
executive judgement
sales or market share objective
early majority
decline stage
14. All the benefits the product will provide for consumers or business customers
evaluative criteria
marketing ethics
classical conditioning
core product
15. When a percentage change in price results in a smaller percentage change in the quantity demanded
nondurable goods
switching costs
price inelastic
reciprocity
16. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
cycle analysis
augmented product
laggards
product category manager
17. Sometimes called millenials - refer to those born from 1978-1994
information search
perception
gen y
capacity management
18. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
cognitive dissonance
regression analysis
reciprocity
shopping product
19. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
equipment
goods
f.o.b. delivered pricing
innovators
20. The percentage change in unit sales that results from a percentage change in price
raw materials
subculture
shopping product
price elasticity
21. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
market test
segmenting
uniform delivered pricing
market manager
22. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
cost-plus pricing
time-series analysis
impulse product
single target market approach
23. An aggregating process - clustering people with similar needs into a "market segment"
segmenting
regression analysis
equipment
price elasticity
24. Products that exhibit consistently high velocity sales in the consumer marketplace
goods
fast-moving consumer goods
differentation
empty nesters
25. The value of something that is given up to obtain something else
national or manufacturer brands
opportunity cost
specialty products
capacity management
26. A firm's total product offering designed to satisfy a single need or desire of target customers
judgment
dynamic pricing
product line
fast-moving consumer goods
27. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
hierarchy of needs
consideration set
nondurable goods
trademark
28. A strategy of ducking under a competitor's price by a fixed percentage
capacity management
consideration set
umbrella pricing
macro marketing
29. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
new product failure
status symbols
target costing
discontinuous innovation
30. When each family unit produces everything it consumes
determining dimensions
hierarchy of needs
birthrate
pure subsistence economy
31. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
hierarchy of needs
growth stage
evaluative criteria
cost-plus pricing
32. A new product sold with the same brand name as a strong existing brand
brand extension
culture
early majority
personality
33. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
brand manager
nondurable goods
seasonal analysis
variable costs
34. Costs involved in using a product
product category manager
macro marketing
price-floor pricing
operating costs
35. A product that consumers perceive to be new and different form existing products
perception
innovation
hierarchy of needs
tipping point
36. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
perceived risk
processed material
licensing
uniform delivered pricing
37. The practice of setting a limited number of different specific prices - called price points - for items in a product line
processed material
price lining
price bundling
baby boomers
38. A fairly homogeneous group of customers to whom a company wishes to appeal
micromarketing
target market
decline stage
cycle analysis
39. The strategy of selling products at unreasonably low prices to drive competitors out of business
cycle analysis
predatory pricing
venture teams
late majority
40. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
judgment
target marketing
qualifying dimensions
brand extension
41. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
product category manager
uniform delivered pricing
sex roles
behavioral learning theories
42. Brands that are owned and sold by a specific - retailer or distributor
involvment
store or private-label brands
family brand
customer satisfaction
43. Those who adopt an innovation early in the diffusion process but later than the innovators
cost of ownership
price elasticity
dynamically continuous innovation
early adopters
44. A means of measuring a website's success by tracking customers' movement around the company website
variable costs
cannibalization
clickstream analysis
baby boomers
45. A new product that does not reach expectations for success - failing to reach sales objectives set
learning
new product failure
actual product
attitude
46. A modification of an existing product that sets one brand apart from its competitors
marketing ethics
continous innovation
durable goods
learning
47. Pricing that is intended to maximize customer satisfaction and retention
customer satisfaction objective
maintenance - repair - and operating products
skimming price
trial pricing
48. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
sales force forecasting survey
consumer behavior
clustering techniques
opportunity cost
49. Extent to which a firm fulfills a customers needs - desires - and expectations
customer satisfaction
price lining
component parts
demand-based pricing
50. A strategy of frequently using sale prices to increase sales volume
cause-related marketing
fast-moving consumer goods
dynamic pricing
frequent discounting