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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A relatively permanent change in behavior caused by acquired information or experience
price leadership (follower)
empty nesters
learning
prestige pricing
2. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
personality
licensing
sales forecast
determining dimensions
3. The value of something that is given up to obtain something else
opportunity cost
determining dimensions
f.o.b. origin pricing
lifestyle
4. A modification of an existing product that sets one brand apart from its competitors
continous innovation
non-cumulative quantity discounts
margin
competitive effect objective
5. A homogeneous group of customers who will respond to a marketing mix in a similiar way
price lining
executive judgement
disintermediation
market segment
6. A mental rule of thumb that leads to a speedy decision by simplifying the process
cannibalization
heuristics
growth stage
SWOT analysis
7. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
customer relationship management (crm)
disintermediation
inelastic demand
brand loyalty
8. Costs of production that do not change with the number of units produced
tipping point
fixed costs
yield-management pricing
durable goods
9. Goods that a business customer consumes in a relatively short time
uniform delivered pricing
product line
real income
maintenance - repair - and operating products
10. The regret or remorse buyers may feel after making a purchase
breakthrough opportunities
sex roles
cognitive dissonance
venture teams
11. An arrangement unique to business marketing in which two organizations agree to buy from each other
component parts
consumer-to-consumer e-commerce
margin
reciprocity
12. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
cycle analysis
f.o.b. origin pricing
durable goods
cognitive learning theory
13. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
trial pricing
price
information search
clickstream analysis
14. Combining two or more submarkets into one larger target market as a basis for one strategy
combined market approach
prestige pricing
experimental pricing
customer forecasting survey
15. Products we purchase when we're in dire need
internal reference price
emergency product
f.o.b. delivered pricing
multiple target market approach
16. A new product sold with the same brand name as a strong existing brand
sales forecast
brand extension
inelastic demand
service encounter
17. The practice of exchanging a good or service for another good or service of like value
profit objective
bartering
trade or functional discounts
information search
18. People born between 1946 and 1964
national or manufacturer brands
baby boomers
multicultural marketing
stimulus generalization
19. Those who adopt an innovation early in the diffusion process but later than the innovators
price
price elastic
early adopters
fast-moving consumer goods
20. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
regression analysis
new product failure
mass marketing
unsought products
21. Tangible products we can see - touch - smell - hear - taste
market segment
subculture
goods
executive judgement
22. A pricing strategy in which a firm sets prices that provide ultimate value to customers
self-concept
trade or functional discounts
value pricing everyday low-pricing
determining dimensions
23. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
brand
customer satisfaction
late majority
determining dimensions
24. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
stimulus generalization
social class
market test
raw materials
25. The overall feelings or attitude a person has about a product after purchasing it
early adopters
consumer satisfaction/dissatisfiaction
perception
expert forecasting survey
26. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
augmented product
gen x
brand equity
cognitive learning theory
27. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
co-branding
profit objective
operant conditioning
product life cycle
28. An organizational unit that focuses on some product markets and is treated as a separate profit center
determining dimensions
strategic business unit sbu
consumer behavior
price bundling
29. Pricing that is intended to maximize customer satisfaction and retention
dynamically continuous innovation
customer satisfaction objective
tipping point
birthrate
30. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
competitive effect objective
empty nesters
random factor analysis
product line
31. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
sales forecast
quantity discounts
freight absorption pricing
predatory pricing
32. A brand that a group of individual products or individual brands share
perceived risk
family life cycle
early adopters
family brand
33. Opportunities that help innovators develop hard to copy marketing strategies that will be very profitable for a long time
breakthrough opportunities
consumer satisfaction/dissatisfiaction
disintermediation
maturity stage
34. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
equipment
breakthrough opportunities
self-concept
innovation
35. Segmenting the market and picking one of the homogeneous segments as the firms target market
online auctions
convenience product
single target market approach
price elasticity
36. The price the end customer is expected to pay as determined by the manufacturer
list price
disintermediation
venture teams
birthrate
37. A good or service with unique characteristics that are important to the buyer and for which the buyer will devote significant effort to acquire
baby boomers
motivation
value pricing everyday low-pricing
specialty products
38. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
continous innovation
uniform delivered pricing
image enhancement objective
39. The set of alternative brands the consumer is considering for the decision process
portfolio management
market information function
late majority
consideration set
40. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
stimulus generalization
non-cumulative quantity discounts
product adoption
price bundling
41. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
shopping product
trend analysis
metropolitan statistical area (msa)
perception
42. The value that customers give up - or exchange - to obtain a desired product
price
generic marketing
skimming price
umbrella pricing
43. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
sales force forecasting survey
price bundling
augmented product
price
44. Behavior caused by a reaction to one stimulus that occurs in the presence of other similar stimuli
capacity management
operant conditioning
stimulus generalization
fixed costs
45. People over 65
trend analysis
family life cycle
processed material
senior citizens
46. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
price-floor pricing
conformity
price leadership (follower)
trend analysis
47. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
unsought products
market information function
generic marketing
product market
48. A flexible pricing strategy that reflects what individual customers are willing to pay
penetration strategy
variable pricing
convenience product
attitude
49. The first segment (2.5%) of a population to adopt a new product
bid riggin
non-cumulative quantity discounts
innovators
nondurable goods
50. The idea that its important to meet present needs without compromising the ability of future generations to meet their own needs
pure subsistence economy
variable costs
sustainability
national or manufacturer brands