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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expensive goods that an organization uses in its daily operations that last for a long time
consumer satisfaction/dissatisfiaction
equipment
price maintenance
clustering techniques
2. When a percentage change in price results in a larger percentage change in the quantity demanded
perception
price elastic
product life cycle
variable pricing
3. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
customer forecasting survey
price bundling
f.o.b. delivered pricing
birthrate
4. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
customer satisfaction objective
price bundling
market segmentation
durable goods
5. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
portfolio management
market segmentation
senior citizens
cumulative quantity discounts
6. A homogeneous group of customers who will respond to a marketing mix in a similiar way
market segment
motivation
margin
consumer-to-consumer e-commerce
7. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
early adopters
lifestyle
tipping point
list price
8. The process by which people select - organize - and interpret information form the outside world
early adopters
cause-related marketing
price discrimination
perception
9. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
trademark
product category manager
laggards
customer relationship management (crm)
10. Tangible products we can see - touch - smell - hear - taste
goods
impulse product
customer relationship management (crm)
customer satisfaction objective
11. A method of selling prices in which the seller totals all the unit costs for the product and the adds the desired profit per unit
mass selling
cost-plus pricing
goods
late majority
12. A change in an existing product that requires a moderate amount of learning or behavior change
price elastic
product adoption
durable goods
dynamically continuous innovation
13. The belief that use of a product has potentially negative consequences - either financial - physical or social
involvment
dynamic pricing
perceived risk
price bundling
14. The set of alternative brands the consumer is considering for the decision process
consideration set
competitive advantage
gen x
cognitive dissonance
15. The pricing strategy of setting prices below cost to attract customers into a store
hierarchy of needs
loss-leader pricing
early adopters
customer forecasting survey
16. A two step process of naming brand product markets and segmenting these broad products markets in order to select target markets and develop suitable marketing mixes
profit objective
knock-off
market segmentation
dynamic pricing
17. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
zone pricing
licensing
birthrate
opportunity cost
18. A relatively permanent change in behavior caused by acquired information or experience
family brand
cannibalization
learning
involvment
19. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
f.o.b. delivered pricing
consumer-to-consumer e-commerce
new product failure
cannibalization
20. The dimensions that consumers use to compare completing product alternatives
involvment
evaluative criteria
product market
stimulus generalization
21. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
early adopters
bid riggin
impulse product
regression analysis
22. Refers to the generation born immediately following the baby boom - from 1965-1977
social class
cannibalization
gen x
reference group
23. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
augmented product
senior citizens
cycle analysis
judgment
24. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
micromarketing
tipping point
cause-related marketing
cost-plus pricing
25. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
experimental pricing
executive judgement
innovators
introduction
26. Segmenting the market and picking one of the homogeneous segments as the firms target market
decline stage
single target market approach
stimulus generalization
behavioral learning theories
27. A pricing tactic of charging reduced prices for larger quantities of product
staples
gen x
brand loyalty
quantity discounts
28. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
trend analysis
market test
cumulative quantity discounts
clustering techniques
29. Pricing intended to establish a desired image or positioning to prospective customers
image enhancement objective
micromarketing
price inelastic
skimming price
30. Costs involved in moving from one brand to another
dynamic pricing
component parts
switching costs
gen y
31. A learned predisposition to respond favorably or unfavorably to stimuli based on relatively enduring evaluations of people - objects - and issues
consumer-to-consumer e-commerce
attitude
product adoption
portfolio management
32. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
economics of scale
price discrimination
f.o.b. delivered pricing
maturity stage
33. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
value pricing everyday low-pricing
regression analysis
sales forecast
core product
34. Discounts based on the total quantity bought within a specified time period
personality
online auctions
growth stage
cumulative quantity discounts
35. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
competitive effect objective
price elasticity
clustering techniques
late majority
36. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
staples
service encounter
conformity
opinion leader
37. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
convenience product
switching costs
sales force forecasting survey
late majority
38. Extent to which a firm fulfills a customers needs - desires - and expectations
mass marketing
predatory pricing
customer satisfaction
variable costs
39. A social process that directs an economy
processed material
target costing
macro marketing
status symbols
40. The regret or remorse buyers may feel after making a purchase
culture
operating costs
cognitive dissonance
motivation
41. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
penetration strategy
micromarketing
price discrimination
customer satisfaction objective
42. The psychological characteristics that consistently influence the way a person responds to situations in the environment
status symbols
consumer satisfaction/dissatisfiaction
personality
shopping product
43. Those who adopt an innovation early in the diffusion process but later than the innovators
early adopters
profit objective
time-series analysis
consumer-to-consumer e-commerce
44. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
nondurable goods
yield-management pricing
decline stage
demand curve
45. Pricing that is intended to maximize customer satisfaction and retention
customer satisfaction objective
seasonal analysis
expert forecasting survey
combiners
46. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
impulse product
new product failure
consideration set
test marketing
47. The last consumers to adopt the innovation
laggards
price elasticity
decline stage
core product
48. A modification of an existing product that sets one brand apart from its competitors
perceived risk
continous innovation
strategic business unit sbu
bid riggin
49. Basic or necessary items that are available almost everywhere
equipment
price discrimination
trademark
staples
50. An integrated economic and social unit wit a large population nucleus
loss-leader pricing
clustering techniques
zone pricing
metropolitan statistical area (msa)