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Test your basic knowledge |
Marketing Basics
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An organizational unit that focuses on some product markets and is treated as a separate profit center
strategic business unit sbu
competitive advantage
product market
customer relationship management (crm)
2. A firm's total product offering designed to satisfy a single need or desire of target customers
mass marketing
switching costs
product line
operating costs
3. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
information search
conformity
learning
internal reference price
4. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
maturity stage
price bundling
judgment
competitive effect objective
5. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
stimulus generalization
trend analysis
subculture
universal functions of marketing
6. The percentage change in unit sales that results from a percentage change in price
convenience product
sales force forecasting survey
opportunity cost
price elasticity
7. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
regression analysis
determining dimensions
market manager
competitive effect objective
8. A pricing strategy in which a firm sets prices that provide ultimate value to customers
combined market approach
nondurable goods
family life cycle
value pricing everyday low-pricing
9. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
shopping product
qualifying dimensions
price discrimination
opportunity cost
10. The belief that use of a product has potentially negative consequences - either financial - physical or social
discontinuous innovation
consumer-to-consumer e-commerce
perceived risk
bartering
11. Which means that as a company produces larger numbers of a particular product the cost of each unit of product goes down
economics of scale
image enhancement objective
inelastic demand
growth stage
12. The practice of exchanging a good or service for another good or service of like value
personality
bartering
conformity
nondurable goods
13. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
market information function
cycle analysis
demand curve
hierarchy of needs
14. When a percentage change in price results in a smaller percentage change in the quantity demanded
product category manager
brand equity
price inelastic
heuristics
15. Expensive goods that an organization uses in its daily operations that last for a long time
universal functions of marketing
sex roles
equipment
multiple target market approach
16. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
birthrate
consumer satisfaction/dissatisfiaction
opinion leader
decline stage
17. Those who adopt an innovation early in the diffusion process but later than the innovators
early adopters
cognitive dissonance
knock-off
consideration set
18. The dimensions that consumers use to compare completing product alternatives
clickstream analysis
evaluative criteria
national or manufacturer brands
real income
19. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
internal reference price
dynamic pricing
product life cycle
innovation
20. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
durable goods
social class
classical conditioning
cycle analysis
21. Costs involved in using a product
operating costs
service encounter
prestige pricing
demand curve
22. A market with broadly similar needs and sellers offering various - often divers - ways of satisfying those needs
economics of scale
customer satisfaction objective
bartering
generic marketing
23. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
price lining
self-concept
lifestyle
sales or market share objective
24. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
birthrate
capacity management
conformity
internal reference price
25. A manager who is responsible for developing and implementing the marketing plan for a single brand
brand
market information function
brand manager
heuristics
26. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
classical conditioning
competitive advantage
bid riggin
expert forecasting survey
27. Products that consumers purchase to signal membership in a desirable social class
status symbols
bartering
predatory pricing
shopping product
28. Brands that the manufacturer of the product owns
universal functions of marketing
predatory pricing
uniform delivered pricing
national or manufacturer brands
29. The regret or remorse buyers may feel after making a purchase
determining dimensions
cognitive dissonance
evaluative criteria
competitive effect objective
30. The final stage in the product life cycle - in which sales decrease as customer needs change
decline stage
target marketing
trademark
hierarchy of needs
31. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
culture
diffusion
variable costs
operant conditioning
32. Goods that a business customer consumes in a relatively short time
goods
disposable income
maintenance - repair - and operating products
evaluative criteria
33. Tohose whose adoption to a new product signals a general acceptance of the innovation
new product failure
segmenting
early majority
image enhancement objective
34. The difference between the cost of the product and the selling price of the product
uniform delivered pricing
personality
margin
quantity discounts
35. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
product adoption
f.o.b. delivered pricing
social class
emergency product
36. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
competitive advantage
segmenting
gen y
cycle analysis
37. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
involvment
consumer-to-consumer e-commerce
combined market approach
internal reference price
38. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
venture teams
competitive advantage
cannibalization
family brand
39. Pricing that is intended to have an effect on the marketing efforts of the competition
online auctions
competitive effect objective
augmented product
store or private-label brands
40. Sometimes called millenials - refer to those born from 1978-1994
diffusion
gen y
cost-plus pricing
product adoption
41. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
product category manager
inelastic demand
introduction
self-concept
42. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
clickstream analysis
cumulative quantity discounts
cognitive learning theory
profit objective
43. A strategy of frequently using sale prices to increase sales volume
cost-plus pricing
combiners
frequent discounting
disintermediation
44. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
list price
capacity management
regression analysis
consumer satisfaction/dissatisfiaction
45. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
disposable income
tipping point
real income
mass marketing
46. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
Delphi technique
information search
continous innovation
micromarketing
47. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
value pricing everyday low-pricing
expert forecasting survey
target market
market
48. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
consumer satisfaction/dissatisfiaction
operant conditioning
micromarketing
fixed costs
49. The overall feelings or attitude a person has about a product after purchasing it
skimming price
consumer satisfaction/dissatisfiaction
switching costs
Delphi technique
50. The loss of sales of an existing product when a new item in a product line or product family is introduced
f.o.b. origin pricing
mass selling
cannibalization
frequent discounting
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