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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A relatively permanent change in behavior caused by acquired information or experience
learning
seasonal analysis
innovation
capacity management
2. The actual interaction between the customer and the service provider
lifestyle
service encounter
segmenting
learning
3. A marketing mix is tailored to fit some specific target customers
personality
single target market approach
target marketing
fast-moving consumer goods
4. An internal state that drives us to satisfy needs by activating goal-oriented behavior
new product failure
profit objective
motivation
brand extension
5. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
brand
growth stage
universal functions of marketing
disintermediation
6. A totally new product that creates major changes in the way we live
price lining
diffusion
strategic business unit sbu
discontinuous innovation
7. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
consideration set
multicultural marketing
market
segments
8. Costs involved in moving from one brand to another
switching costs
conformity
maturity stage
reciprocity
9. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
core product
judgment
clickstream analysis
conformity
10. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
capacity management
market information function
product life cycle
perception
11. Communicating with large numbers of customers at the same time
mass selling
inelastic demand
sex roles
generic marketing
12. The pricing strategy of setting prices below cost to attract customers into a store
cognitive dissonance
loss-leader pricing
laggards
culture
13. The practice of linking products to a particular social cause on an ongoing or short-term basis
cause-related marketing
seasonal analysis
introduction
growth stage
14. A manager who is responsible for developing and implementing the marketing plan for a single brand
innovation
motivation
umbrella pricing
brand manager
15. The seller fine tunes the marketing effort with info from a detailed customer database
national or manufacturer brands
evaluative criteria
customer relationship management (crm)
staples
16. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
single target market approach
personality
baby boomers
lifestyle
17. Relevant to including a customer type in a product market
qualifying dimensions
perception
consumer-to-consumer e-commerce
seasonal analysis
18. The process of eliminating interaction between customers and service providers
real income
fixed costs
disintermediation
universal functions of marketing
19. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
reciprocity
random factor analysis
nondurable goods
senior citizens
20. When a percentage change in price results in a smaller percentage change in the quantity demanded
price inelastic
classical conditioning
brand manager
economics of scale
21. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
price lining
pure subsistence economy
cost-plus pricing
competitive advantage
22. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
prestige pricing
internal reference price
variable costs
early majority
23. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
family brand
cognitive dissonance
diffusion
market information function
24. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
price-floor pricing
value pricing everyday low-pricing
operant conditioning
bid riggin
25. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
trade or functional discounts
price leadership (follower)
clustering techniques
venture teams
26. The psychological characteristics that consistently influence the way a person responds to situations in the environment
heuristics
consumer satisfaction/dissatisfiaction
personality
price lining
27. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
convenience product
market manager
impulse product
yield-management pricing
28. A product people often buy on the spur of the moment
customer forecasting survey
impulse product
core product
bartering
29. What is left of disposable income after paying for necessities
captive pricing
discetionary income
customer forecasting survey
product category manager
30. A change in beliefs or actions as a reaction to real or imagined group pressure
market
conformity
benefit segmentation
brand
31. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
market segment
decline stage
cost of ownership
bid riggin
32. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
trial pricing
yield-management pricing
dynamically continuous innovation
market manager
33. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
senior citizens
perceived risk
bartering
unsought products
34. The belief that use of a product has potentially negative consequences - either financial - physical or social
multicultural marketing
perceived risk
stimulus generalization
brand
35. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
target marketing
fixed costs
price subsidies
social class
36. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
cause-related marketing
product adoption
umbrella pricing
sales force forecasting survey
37. Manufactured goods or subassemblies of finished items that organizations need to complete their own product
product adoption
subculture
sex roles
component parts
38. Products we purchase when we're in dire need
cognitive dissonance
consideration set
economics of scale
emergency product
39. Pricing products to maximize sales or to attain a desired level of sales or market share
introduction
price discrimination
sales or market share objective
internal reference price
40. Number of babies born per 1000 people fluctuated greatly in last 65 years
discontinuous innovation
brand extension
birthrate
operant conditioning
41. Pricing products with a focus on a target level of profit growth or a desired net profit margin
market
discontinuous innovation
attitude
profit objective
42. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
lifestyle
equipment
benefit segmentation
raw materials
43. Brands that the manufacturer of the product owns
f.o.b. origin pricing
national or manufacturer brands
sales force forecasting survey
personality
44. A new product that copies with slight modification the design of an original product
knock-off
cause-related marketing
sales or market share objective
subculture
45. A pricing strategy that considers the lifetime cost of using the product
cost of ownership
subculture
staples
innovation
46. Goods that a business customer consumes in a relatively short time
continous innovation
bait and switch
maintenance - repair - and operating products
target market
47. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
market segmentation
market test
segments
brand loyalty
48. The last consumers to adopt the innovation
learning
personality
qualifying dimensions
laggards
49. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
processed material
continous innovation
trend analysis
macro marketing
50. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
sales force forecasting survey
equipment
maturity stage
customer relationship management (crm)