SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A mental rule of thumb that leads to a speedy decision by simplifying the process
heuristics
reference group
expert forecasting survey
time-series analysis
2. The percentage change in unit sales that results from a percentage change in price
qualifying dimensions
price elasticity
consideration set
customer relationship management (crm)
3. The dimensions that consumers use to compare completing product alternatives
evaluative criteria
regression analysis
actual product
fast-moving consumer goods
4. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
differentation
growth stage
consumer satisfaction/dissatisfiaction
customer satisfaction
5. The set of alternative brands the consumer is considering for the decision process
unsought products
consideration set
random factor analysis
judgment
6. Refers to the generation born immediately following the baby boom - from 1965-1977
gen x
laggards
fixed costs
hierarchy of needs
7. A means of measuring a website's success by tracking customers' movement around the company website
market segment
price elastic
clickstream analysis
umbrella pricing
8. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
goods
behavioral learning theories
bartering
qualifying dimensions
9. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
new product failure
growth stage
opinion leader
multiple target market approach
10. An internal state that drives us to satisfy needs by activating goal-oriented behavior
motivation
cannibalization
shopping product
family brand
11. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
self-concept
capacity management
behavioral learning theories
product market
12. A strategy of frequently using sale prices to increase sales volume
sex roles
frequent discounting
time-series analysis
segmenting
13. The division of a market according to benefits that consumers want from the product
benefit segmentation
f.o.b. origin pricing
brand
market test
14. The practice of setting a limited number of different specific prices - called price points - for items in a product line
frequent discounting
benefit segmentation
discontinuous innovation
price lining
15. To try to increase the size of their target markets by combining two or more segments
actual product
discetionary income
price maintenance
combiners
16. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
innovators
reference group
tipping point
subculture
17. A pricing strategy that considers the lifetime cost of using the product
frequent discounting
capacity management
switching costs
cost of ownership
18. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
cumulative quantity discounts
cognitive dissonance
sales forecast
economics of scale
19. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
metropolitan statistical area (msa)
service encounter
image enhancement objective
micromarketing
20. The process involved when individuals or groups select - purchase - use - and dispose of goods - services - ideas - or experiences to satisfy their needs and desires
captive pricing
consumer behavior
trial pricing
early majority
21. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
product category manager
universal functions of marketing
breakthrough opportunities
maturity stage
22. People born between 1946 and 1964
behavioral learning theories
target market
baby boomers
product adoption
23. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
dynamic pricing
cumulative quantity discounts
f.o.b. delivered pricing
combiners
24. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
tipping point
product line
lifestyle
national or manufacturer brands
25. Costs involved in using a product
diffusion
dynamically continuous innovation
expert forecasting survey
operating costs
26. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
bartering
brand manager
product adoption
freight absorption pricing
27. Government payments made to protect domestic businesses or to reimburse them when they must price at or below cost to make a sale. the subsidy can be a cash payment or tax relief
executive judgement
price subsidies
inelastic demand
augmented product
28. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
brand loyalty
disposable income
tipping point
consumer-to-consumer e-commerce
29. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
culture
attitude
judgment
Delphi technique
30. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
equipment
generic marketing
perception
convenience product
31. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
uniform delivered pricing
umbrella pricing
heuristics
quantity discounts
32. An agreement between two brands to work together in marketing new or existing products
co-branding
learning
price bundling
skimming price
33. Communicating with large numbers of customers at the same time
mass selling
trademark
multicultural marketing
baby boomers
34. Aim at one or more homogeneous segments and try to develop different marketing mix for each
f.o.b. delivered pricing
clickstream analysis
segments
real income
35. E-commerce that allows shoppers to purchase products through online bidding
unsought products
price elastic
durable goods
online auctions
36. When a percentage change in price results in a smaller percentage change in the quantity demanded
impulse product
price inelastic
market information function
multiple target market approach
37. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
knock-off
marketing ethics
raw materials
yield-management pricing
38. The value that customers give up - or exchange - to obtain a desired product
price
venture teams
maintenance - repair - and operating products
market manager
39. Sales forecasting based on the intuition of one or more executives
margin
executive judgement
SWOT analysis
co-branding
40. Group of people within an organization who focus exclusively on the development of a new product
venture teams
value pricing everyday low-pricing
consumer behavior
personality
41. A good or service with unique characteristics that are important to the buyer and for which the buyer will devote significant effort to acquire
specialty products
involvment
executive judgement
raw materials
42. The loss of sales of an existing product when a new item in a product line or product family is introduced
cannibalization
continous innovation
margin
frequent discounting
43. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
competitive effect objective
macro marketing
product life cycle
gen y
44. A brand that a group of individual products or individual brands share
breakthrough opportunities
Delphi technique
family brand
trend analysis
45. A price-setting method based on estimated of demand at different prices
attitude
emergency product
sales force forecasting survey
demand-based pricing
46. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
consideration set
predatory pricing
augmented product
stimulus generalization
47. Expensive goods that an organization uses in its daily operations that last for a long time
image enhancement objective
cumulative quantity discounts
equipment
segments
48. Segmenting the market and picking one of the homogeneous segments as the firms target market
single target market approach
price subsidies
trade or functional discounts
product adoption
49. The last consumers to adopt the innovation
early majority
laggards
diffusion
bait and switch
50. A strategy of ducking under a competitor's price by a fixed percentage
umbrella pricing
market information function
product line
price inelastic