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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Segmenting the market and choosing two or more segments and then treating each as a separate target market needing a different marketing mix
switching costs
market information function
sex roles
multiple target market approach
2. A firm's total product offering designed to satisfy a single need or desire of target customers
social class
mass marketing
product line
disposable income
3. The process by which organization adjust their offering in an attempt to match demand
capacity management
family brand
uniform delivered pricing
culture
4. An aggregating process - clustering people with similar needs into a "market segment"
executive judgement
market test
segmenting
fast-moving consumer goods
5. A new product that copies with slight modification the design of an original product
clustering techniques
cognitive learning theory
demand curve
knock-off
6. Products we purchase when we're in dire need
competitive advantage
emergency product
internal reference price
fast-moving consumer goods
7. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
involvment
variable costs
product adoption
empty nesters
8. A product people often buy on the spur of the moment
impulse product
unsought products
product line
competitive effect objective
9. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
lifestyle
subculture
product line
yield-management pricing
10. The practice of linking products to a particular social cause on an ongoing or short-term basis
cause-related marketing
store or private-label brands
gen y
classical conditioning
11. The psychological characteristics that consistently influence the way a person responds to situations in the environment
price bundling
personality
nondurable goods
innovation
12. Aim at one or more homogeneous segments and try to develop different marketing mix for each
micromarketing
value pricing everyday low-pricing
segments
co-branding
13. Communicating with large numbers of customers at the same time
skimming price
freight absorption pricing
strategic business unit sbu
mass selling
14. Manufactured goods or subassemblies of finished items that organizations need to complete their own product
customer relationship management (crm)
component parts
marketing ethics
classical conditioning
15. An agreement between two brands to work together in marketing new or existing products
specialty products
portfolio management
co-branding
growth stage
16. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
f.o.b. origin pricing
behavioral learning theories
metropolitan statistical area (msa)
durable goods
17. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
internal reference price
random factor analysis
regression analysis
baby boomers
18. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
unsought products
micromarketing
demand curve
inelastic demand
19. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
skimming price
expert forecasting survey
cumulative quantity discounts
maintenance - repair - and operating products
20. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
hierarchy of needs
f.o.b. origin pricing
regression analysis
breakthrough opportunities
21. A price-setting method based on estimated of demand at different prices
trial pricing
classical conditioning
consumer satisfaction/dissatisfiaction
demand-based pricing
22. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
store or private-label brands
reference group
Delphi technique
classical conditioning
23. A learned predisposition to respond favorably or unfavorably to stimuli based on relatively enduring evaluations of people - objects - and issues
augmented product
price bundling
attitude
sex roles
24. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
evaluative criteria
price bundling
sales force forecasting survey
opportunity cost
25. Combining two or more submarkets into one larger target market as a basis for one strategy
inelastic demand
specialty products
combined market approach
learning
26. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
bid riggin
operant conditioning
product adoption
sustainability
27. The belief that use of a product has potentially negative consequences - either financial - physical or social
learning
competitive advantage
perceived risk
price lining
28. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
involvment
status symbols
reference group
target costing
29. People whose children are grown and who are now able to spend their money in other ways
price bundling
empty nesters
value pricing everyday low-pricing
operant conditioning
30. A means of measuring a website's success by tracking customers' movement around the company website
national or manufacturer brands
product category manager
status symbols
clickstream analysis
31. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
opinion leader
cost-plus pricing
executive judgement
family brand
32. A strategy of experimenting with prices until the price that generates the highest profitability is found
experimental pricing
venture teams
brand equity
quantity discounts
33. A group within a society whose members share a distinctive set of beliefs - characteristics - or common experiences
subculture
stimulus generalization
disposable income
decline stage
34. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
clickstream analysis
seasonal analysis
price discrimination
maturity stage
35. A strategy of ducking under a competitor's price by a fixed percentage
captive pricing
involvment
umbrella pricing
family brand
36. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
bid riggin
innovators
stimulus generalization
price maintenance
37. Relevant to including a customer type in a product market
classical conditioning
price elastic
umbrella pricing
qualifying dimensions
38. Discounts based only on the quantity purchased in individual orders
non-cumulative quantity discounts
freight absorption pricing
dynamically continuous innovation
internal reference price
39. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
subculture
price elastic
product market
late majority
40. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
penetration strategy
inelastic demand
subculture
cycle analysis
41. When a percentage change in price results in a smaller percentage change in the quantity demanded
macro marketing
information search
price inelastic
impulse product
42. The process by which people select - organize - and interpret information form the outside world
maintenance - repair - and operating products
heuristics
perception
goods
43. Refers to the generation born immediately following the baby boom - from 1965-1977
service encounter
macro marketing
gen x
product market
44. The overall feelings or attitude a person has about a product after purchasing it
personality
diffusion
trade or functional discounts
consumer satisfaction/dissatisfiaction
45. The final stage in the product life cycle - in which sales decrease as customer needs change
maintenance - repair - and operating products
market test
decline stage
operating costs
46. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
price bundling
price
fixed costs
judgment
47. Pricing that is intended to maximize customer satisfaction and retention
customer satisfaction objective
attitude
mass selling
time-series analysis
48. Those that actually affect the customers purchase of specific product or brand in a product market
captive pricing
innovation
determining dimensions
birthrate
49. A market with broadly similar needs and sellers offering various - often divers - ways of satisfying those needs
price discrimination
subculture
generic marketing
online auctions
50. The regret or remorse buyers may feel after making a purchase
cognitive dissonance
sustainability
cost-plus pricing
bartering