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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
seasonal analysis
predatory pricing
staples
unsought products
2. Number of babies born per 1000 people fluctuated greatly in last 65 years
customer satisfaction objective
birthrate
price maintenance
fast-moving consumer goods
3. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
status symbols
maturity stage
trend analysis
target market
4. Costs involved in moving from one brand to another
augmented product
learning
switching costs
profit objective
5. Extent to which a firm fulfills a customers needs - desires - and expectations
disintermediation
customer satisfaction
price subsidies
online auctions
6. A pricing tactic in which the cost of transporting the product from the factory to the customer's location is the responsibility of the customer
clustering techniques
operant conditioning
f.o.b. origin pricing
capacity management
7. Sales forecasting based on the intuition of one or more executives
freight absorption pricing
opinion leader
product market
executive judgement
8. A means of measuring a website's success by tracking customers' movement around the company website
clickstream analysis
raw materials
Delphi technique
price-floor pricing
9. A price-setting method based on estimated of demand at different prices
heuristics
dynamically continuous innovation
cumulative quantity discounts
demand-based pricing
10. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
clustering techniques
customer satisfaction
licensing
market manager
11. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
cost-plus pricing
maintenance - repair - and operating products
trend analysis
nondurable goods
12. The last consumers to adopt the innovation
time-series analysis
laggards
quantity discounts
Delphi technique
13. A firm's total product offering designed to satisfy a single need or desire of target customers
reference group
value pricing everyday low-pricing
product line
impulse product
14. Charging a very high - premium price for a new product
skimming price
expert forecasting survey
hierarchy of needs
brand equity
15. The seller fine tunes the marketing effort with info from a detailed customer database
innovators
perceived risk
customer relationship management (crm)
demand-based pricing
16. Segmenting the market and picking one of the homogeneous segments as the firms target market
trend analysis
information search
new product failure
single target market approach
17. Learning that occurs as the result of rewards of punishments
cost of ownership
test marketing
equipment
operant conditioning
18. Products created when firms transform raw materials from their original state
capacity management
processed material
zone pricing
consumer behavior
19. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
time-series analysis
sales forecast
real income
prestige pricing
20. The strategy of selling products at unreasonably low prices to drive competitors out of business
f.o.b. delivered pricing
consideration set
predatory pricing
test marketing
21. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
list price
differentation
variable costs
seasonal analysis
22. Products that exhibit consistently high velocity sales in the consumer marketplace
fast-moving consumer goods
predatory pricing
market segment
sustainability
23. Brands that the manufacturer of the product owns
customer satisfaction
national or manufacturer brands
cost-plus pricing
competitive advantage
24. Costs involved in using a product
national or manufacturer brands
umbrella pricing
internal reference price
operating costs
25. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
culture
bid riggin
self-concept
perception
26. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
social class
yield-management pricing
consumer satisfaction/dissatisfiaction
market information function
27. A product people often buy on the spur of the moment
price leadership (follower)
market segmentation
self-concept
impulse product
28. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
non-cumulative quantity discounts
customer forecasting survey
nondurable goods
marketing ethics
29. Pricing products to maximize sales or to attain a desired level of sales or market share
sales or market share objective
non-cumulative quantity discounts
operant conditioning
early majority
30. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
maintenance - repair - and operating products
bait and switch
late majority
service encounter
31. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
segmenting
competitive advantage
service encounter
penetration strategy
32. Costs of production that do not change with the number of units produced
customer satisfaction
convenience product
fixed costs
opinion leader
33. An integrated economic and social unit wit a large population nucleus
metropolitan statistical area (msa)
pure subsistence economy
price maintenance
discontinuous innovation
34. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
consumer satisfaction/dissatisfiaction
customer satisfaction
f.o.b. delivered pricing
discontinuous innovation
35. The final stage in the product life cycle - in which sales decrease as customer needs change
decline stage
reciprocity
heuristics
cycle analysis
36. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
perception
diffusion
self-concept
clustering techniques
37. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
co-branding
single target market approach
bait and switch
38. The practice of exchanging a good or service for another good or service of like value
Delphi technique
subculture
price
bartering
39. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
sales forecast
skimming price
SWOT analysis
target marketing
40. A social process that directs an economy
macro marketing
loss-leader pricing
switching costs
sales or market share objective
41. The physical good or the delivered service that supplies the desired benefit
equipment
actual product
opportunity cost
reciprocity
42. Tangible products we can see - touch - smell - hear - taste
conformity
cost of ownership
expert forecasting survey
goods
43. The psychological characteristics that consistently influence the way a person responds to situations in the environment
motivation
diffusion
combiners
personality
44. A new product that does not reach expectations for success - failing to reach sales objectives set
service encounter
reference group
new product failure
disposable income
45. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
behavioral learning theories
subculture
mass marketing
pure subsistence economy
46. A marketing mix is tailored to fit some specific target customers
real income
switching costs
economics of scale
target marketing
47. Segmenting the market and choosing two or more segments and then treating each as a separate target market needing a different marketing mix
multiple target market approach
consumer-to-consumer e-commerce
social class
market segment
48. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
trial pricing
price-floor pricing
quantity discounts
disintermediation
49. Selling two or more goods or services as a single package for one price
empty nesters
involvment
perceived risk
price bundling
50. Tohose whose adoption to a new product signals a general acceptance of the innovation
early majority
gen y
subculture
price bundling