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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
discontinuous innovation
product adoption
variable costs
marketing ethics
2. The final stage in the product life cycle - in which sales decrease as customer needs change
decline stage
augmented product
discetionary income
component parts
3. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
laggards
senior citizens
venture teams
expert forecasting survey
4. A social process that directs an economy
clickstream analysis
list price
cost-plus pricing
macro marketing
5. Tohose whose adoption to a new product signals a general acceptance of the innovation
core product
service encounter
demand-based pricing
early majority
6. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
cycle analysis
product category manager
multicultural marketing
customer relationship management (crm)
7. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
early majority
price bundling
clickstream analysis
regression analysis
8. Extent to which a firm fulfills a customers needs - desires - and expectations
product line
growth stage
customer satisfaction
gen x
9. People born between 1946 and 1964
new product failure
consumer satisfaction/dissatisfiaction
baby boomers
price elasticity
10. The regret or remorse buyers may feel after making a purchase
regression analysis
captive pricing
cognitive learning theory
cognitive dissonance
11. A homogeneous group of customers who will respond to a marketing mix in a similiar way
market segment
cognitive learning theory
nondurable goods
market test
12. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
customer satisfaction objective
durable goods
shopping product
brand
13. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
actual product
f.o.b. delivered pricing
new product failure
f.o.b. origin pricing
14. When each family unit produces everything it consumes
national or manufacturer brands
online auctions
specialty products
pure subsistence economy
15. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
mass marketing
image enhancement objective
growth stage
target costing
16. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
trademark
switching costs
trend analysis
internal reference price
17. Those that actually affect the customers purchase of specific product or brand in a product market
cognitive dissonance
determining dimensions
market manager
generic marketing
18. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
maturity stage
SWOT analysis
expert forecasting survey
gen y
19. To try to find similar patterns within sets of data
customer relationship management (crm)
clustering techniques
early adopters
demand-based pricing
20. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
price leadership (follower)
market test
component parts
service encounter
21. The percentage change in unit sales that results from a percentage change in price
behavioral learning theories
cannibalization
price elasticity
venture teams
22. The strategy of selling products at unreasonably low prices to drive competitors out of business
family brand
predatory pricing
disintermediation
clickstream analysis
23. An arrangement unique to business marketing in which two organizations agree to buy from each other
perceived risk
price-floor pricing
nondurable goods
reciprocity
24. What is left after taxes
trial pricing
disposable income
cycle analysis
price elastic
25. People over 65
senior citizens
store or private-label brands
trend analysis
uniform delivered pricing
26. A product that consumers perceive to be new and different form existing products
inelastic demand
service encounter
behavioral learning theories
innovation
27. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
market
product market
customer forecasting survey
dynamic pricing
28. Those who adopt an innovation early in the diffusion process but later than the innovators
single target market approach
culture
early adopters
target costing
29. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
consideration set
attitude
product life cycle
qualifying dimensions
30. Costs involved in using a product
cause-related marketing
introduction
co-branding
operating costs
31. People whose children are grown and who are now able to spend their money in other ways
disposable income
price elastic
market test
empty nesters
32. The actual interaction between the customer and the service provider
operant conditioning
maturity stage
service encounter
cost-plus pricing
33. Relevant to including a customer type in a product market
market information function
penetration strategy
seasonal analysis
qualifying dimensions
34. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
segmenting
customer forecasting survey
profit objective
seasonal analysis
35. A modification of an existing product that sets one brand apart from its competitors
multicultural marketing
continous innovation
qualifying dimensions
mass selling
36. A strategy of experimenting with prices until the price that generates the highest profitability is found
culture
experimental pricing
image enhancement objective
market
37. A new product sold with the same brand name as a strong existing brand
brand
price leadership (follower)
switching costs
brand extension
38. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
price-floor pricing
cycle analysis
tipping point
bid riggin
39. Costs involved in moving from one brand to another
switching costs
motivation
new product failure
metropolitan statistical area (msa)
40. Moral standards that guide marketing decisions and actions
sales forecast
marketing ethics
classical conditioning
target market
41. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
cause-related marketing
macro marketing
micromarketing
shopping product
42. Pricing products to maximize sales or to attain a desired level of sales or market share
stimulus generalization
conformity
sales or market share objective
processed material
43. Tangible products we can see - touch - smell - hear - taste
impulse product
market segmentation
goods
demand-based pricing
44. Pricing a new product low for a limited period of time to lower the risk for a customer
baby boomers
trial pricing
growth stage
processed material
45. E-commerce that allows shoppers to purchase products through online bidding
customer satisfaction objective
online auctions
time-series analysis
behavioral learning theories
46. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
knock-off
loss-leader pricing
market manager
trade or functional discounts
47. When a percentage change in price results in a larger percentage change in the quantity demanded
laggards
price elastic
inelastic demand
behavioral learning theories
48. What is left of disposable income after paying for necessities
discetionary income
customer satisfaction objective
disintermediation
price bundling
49. A marketing mix is tailored to fit some specific target customers
gen x
reciprocity
target marketing
frequent discounting
50. An agreement between two brands to work together in marketing new or existing products
micromarketing
co-branding
licensing
real income
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