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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
unsought products
single target market approach
trademark
bartering
2. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
demand curve
cannibalization
status symbols
lifestyle
3. An agreement between two brands to work together in marketing new or existing products
f.o.b. delivered pricing
product category manager
prestige pricing
co-branding
4. A change in beliefs or actions as a reaction to real or imagined group pressure
f.o.b. origin pricing
differentation
conformity
sex roles
5. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
brand loyalty
uniform delivered pricing
prestige pricing
umbrella pricing
6. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
information search
licensing
cognitive learning theory
diffusion
7. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
late majority
unsought products
target marketing
segments
8. Selling two or more goods or services as a single package for one price
augmented product
non-cumulative quantity discounts
service encounter
price bundling
9. The value that customers give up - or exchange - to obtain a desired product
price
cannibalization
lifestyle
online auctions
10. A means of characterizing consumers based on the different family stages they pass through as they grow older
disintermediation
raw materials
family life cycle
late majority
11. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
f.o.b. origin pricing
brand equity
convenience product
behavioral learning theories
12. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
penetration strategy
price leadership (follower)
SWOT analysis
dynamic pricing
13. Behavior caused by a reaction to one stimulus that occurs in the presence of other similar stimuli
diffusion
family brand
core product
stimulus generalization
14. The actual interaction between the customer and the service provider
laggards
co-branding
service encounter
shopping product
15. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
non-cumulative quantity discounts
strategic business unit sbu
specialty products
penetration strategy
16. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
consumer-to-consumer e-commerce
competitive effect objective
economics of scale
innovators
17. The process by which organization adjust their offering in an attempt to match demand
capacity management
consumer satisfaction/dissatisfiaction
discontinuous innovation
marketing ethics
18. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
innovators
self-concept
lifestyle
product adoption
19. The regret or remorse buyers may feel after making a purchase
decline stage
specialty products
freight absorption pricing
cognitive dissonance
20. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
social class
component parts
captive pricing
economics of scale
21. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
fast-moving consumer goods
demand curve
bait and switch
introduction
22. The overall feelings or attitude a person has about a product after purchasing it
consumer satisfaction/dissatisfiaction
mass selling
impulse product
market manager
23. A pricing tactic in which the seller absorbs the total cost of transportation
value pricing everyday low-pricing
online auctions
processed material
freight absorption pricing
24. A homogeneous group of customers who will respond to a marketing mix in a similiar way
laggards
staples
market segment
cannibalization
25. The process of eliminating interaction between customers and service providers
margin
price inelastic
shopping product
disintermediation
26. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
random factor analysis
time-series analysis
SWOT analysis
internal reference price
27. The value of something that is given up to obtain something else
opportunity cost
price lining
price
customer relationship management (crm)
28. To try to increase the size of their target markets by combining two or more segments
differentation
market
combiners
real income
29. The division of a market according to benefits that consumers want from the product
executive judgement
benefit segmentation
breakthrough opportunities
convenience product
30. Products that consumers purchase to signal membership in a desirable social class
brand equity
trial pricing
venture teams
status symbols
31. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
clustering techniques
image enhancement objective
market test
operant conditioning
32. Pricing that is intended to have an effect on the marketing efforts of the competition
price-floor pricing
market information function
competitive effect objective
product adoption
33. Number of babies born per 1000 people fluctuated greatly in last 65 years
economics of scale
late majority
specialty products
birthrate
34. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
target market
pure subsistence economy
shopping product
customer satisfaction
35. The set of alternative brands the consumer is considering for the decision process
diffusion
consideration set
family brand
augmented product
36. An aggregating process - clustering people with similar needs into a "market segment"
market segmentation
trial pricing
segmenting
macro marketing
37. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
skimming price
variable costs
consideration set
sales forecast
38. A relatively permanent change in behavior caused by acquired information or experience
learning
tipping point
classical conditioning
consumer-to-consumer e-commerce
39. The practice of linking products to a particular social cause on an ongoing or short-term basis
benefit segmentation
heuristics
introduction
cause-related marketing
40. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
sales forecast
variable pricing
cause-related marketing
augmented product
41. Communicating with large numbers of customers at the same time
impulse product
mass selling
conformity
perceived risk
42. A change in an existing product that requires a moderate amount of learning or behavior change
dynamically continuous innovation
trade or functional discounts
competitive advantage
benefit segmentation
43. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
opinion leader
introduction
benefit segmentation
time-series analysis
44. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
licensing
switching costs
judgment
single target market approach
45. A strategy where prices are set significantly higher than competing brands
competitive effect objective
prestige pricing
uniform delivered pricing
sex roles
46. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
clickstream analysis
sales forecast
bait and switch
brand equity
47. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
product market
internal reference price
predatory pricing
product line
48. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
price discrimination
goods
emergency product
price elastic
49. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
mass marketing
product life cycle
culture
consumer-to-consumer e-commerce
50. What is left of disposable income after paying for necessities
evaluative criteria
discetionary income
price-floor pricing
opinion leader