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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
consumer behavior
fast-moving consumer goods
quantity discounts
shopping product
2. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
emergency product
single target market approach
behavioral learning theories
demand-based pricing
3. People whose children are grown and who are now able to spend their money in other ways
continous innovation
core product
empty nesters
behavioral learning theories
4. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
durable goods
market manager
trade or functional discounts
skimming price
5. The division of a market according to benefits that consumers want from the product
benefit segmentation
social class
trend analysis
pure subsistence economy
6. A situation in which an increase or a decrease in price will not significantly affect demand for the product
consumer behavior
inelastic demand
consumer-to-consumer e-commerce
SWOT analysis
7. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
random factor analysis
Delphi technique
gen y
price subsidies
8. The process of eliminating interaction between customers and service providers
market segmentation
cycle analysis
market segment
disintermediation
9. Pricing a new product low for a limited period of time to lower the risk for a customer
opportunity cost
cost-plus pricing
trial pricing
goods
10. The process by which the use of a product spreads throughout the population
senior citizens
durable goods
diffusion
skimming price
11. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
fast-moving consumer goods
multicultural marketing
late majority
cognitive learning theory
12. A change in an existing product that requires a moderate amount of learning or behavior change
dynamically continuous innovation
market
sustainability
prestige pricing
13. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
economics of scale
multiple target market approach
fast-moving consumer goods
bait and switch
14. A means of characterizing consumers based on the different family stages they pass through as they grow older
nondurable goods
service encounter
price maintenance
family life cycle
15. A relatively permanent change in behavior caused by acquired information or experience
learning
durable goods
customer satisfaction
opportunity cost
16. The process by which people select - organize - and interpret information form the outside world
margin
family life cycle
perception
breakthrough opportunities
17. Basic or necessary items that are available almost everywhere
store or private-label brands
staples
durable goods
family life cycle
18. Segmenting the market and choosing two or more segments and then treating each as a separate target market needing a different marketing mix
multiple target market approach
customer relationship management (crm)
fast-moving consumer goods
switching costs
19. The marketing mix is distinct from and better than what is available from a competitor
trend analysis
differentation
inelastic demand
family brand
20. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
decline stage
hierarchy of needs
time-series analysis
combined market approach
21. A method of selling prices in which the seller totals all the unit costs for the product and the adds the desired profit per unit
value pricing everyday low-pricing
cost-plus pricing
market segmentation
customer relationship management (crm)
22. A brand that a group of individual products or individual brands share
family brand
competitive advantage
mass marketing
behavioral learning theories
23. Segmenting the market and picking one of the homogeneous segments as the firms target market
heuristics
single target market approach
dynamically continuous innovation
target market
24. Combining two or more submarkets into one larger target market as a basis for one strategy
heuristics
SWOT analysis
combined market approach
opinion leader
25. The relative importance of perceived consequences of the purchase to a consumer
customer relationship management (crm)
value pricing everyday low-pricing
baby boomers
involvment
26. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
component parts
trademark
knock-off
early majority
27. A means of measuring a website's success by tracking customers' movement around the company website
clickstream analysis
clustering techniques
impulse product
diffusion
28. A price-setting method based on estimated of demand at different prices
test marketing
conformity
demand-based pricing
bait and switch
29. A group of potential customers with similar needs who are willing to exchange something of value with sellers offering various goods or services - that is ways of satisfying those needs
prestige pricing
market
operating costs
introduction
30. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
seasonal analysis
goods
diffusion
status symbols
31. To try to increase the size of their target markets by combining two or more segments
clickstream analysis
combiners
differentation
knock-off
32. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
social class
family life cycle
market information function
actual product
33. A pricing strategy that considers the lifetime cost of using the product
cognitive dissonance
consumer behavior
cost of ownership
maturity stage
34. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
late majority
pure subsistence economy
innovation
micromarketing
35. A new product sold with the same brand name as a strong existing brand
single target market approach
cumulative quantity discounts
brand extension
growth stage
36. Tangible products we can see - touch - smell - hear - taste
goods
switching costs
customer satisfaction objective
introduction
37. Sales forecasting based on the intuition of one or more executives
strategic business unit sbu
predatory pricing
executive judgement
trade or functional discounts
38. Aim at one or more homogeneous segments and try to develop different marketing mix for each
trade or functional discounts
profit objective
segments
augmented product
39. Pricing products to maximize sales or to attain a desired level of sales or market share
metropolitan statistical area (msa)
status symbols
sustainability
sales or market share objective
40. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
macro marketing
zone pricing
opinion leader
brand
41. Costs involved in using a product
sales or market share objective
pure subsistence economy
operating costs
market test
42. Learning that occurs as the result of rewards of punishments
bait and switch
list price
equipment
operant conditioning
43. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
judgment
strategic business unit sbu
lifestyle
goods
44. The idea that its important to meet present needs without compromising the ability of future generations to meet their own needs
sustainability
brand loyalty
multicultural marketing
competitive effect objective
45. The collaboration of two or more firms in setting prices - usually to keep prices high
metropolitan statistical area (msa)
price maintenance
bid riggin
empty nesters
46. Number of babies born per 1000 people fluctuated greatly in last 65 years
combined market approach
regression analysis
service encounter
birthrate
47. A strategy of ducking under a competitor's price by a fixed percentage
umbrella pricing
fast-moving consumer goods
involvment
impulse product
48. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
product category manager
fast-moving consumer goods
cumulative quantity discounts
trend analysis
49. A homogeneous group of customers who will respond to a marketing mix in a similiar way
maintenance - repair - and operating products
learning
specialty products
market segment
50. An arrangement unique to business marketing in which two organizations agree to buy from each other
customer forecasting survey
cause-related marketing
price inelastic
reciprocity