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Test your basic knowledge |
Marketing Basics
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
combined market approach
customer forecasting survey
mass selling
perceived risk
2. An integrated economic and social unit wit a large population nucleus
opportunity cost
target marketing
product category manager
metropolitan statistical area (msa)
3. A price-setting method based on estimated of demand at different prices
demand-based pricing
disposable income
sales force forecasting survey
market manager
4. A fairly homogeneous group of customers to whom a company wishes to appeal
cognitive dissonance
subculture
target market
consumer satisfaction/dissatisfiaction
5. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
brand manager
sales force forecasting survey
sales forecast
price lining
6. Basic or necessary items that are available almost everywhere
demand curve
staples
cause-related marketing
loss-leader pricing
7. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
product market
qualifying dimensions
involvment
penetration strategy
8. A totally new product that creates major changes in the way we live
goods
multiple target market approach
discontinuous innovation
qualifying dimensions
9. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
durable goods
product life cycle
shopping product
perceived risk
10. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
fixed costs
competitive effect objective
classical conditioning
dynamically continuous innovation
11. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
brand
loss-leader pricing
internal reference price
brand extension
12. An organizational unit that focuses on some product markets and is treated as a separate profit center
test marketing
strategic business unit sbu
fast-moving consumer goods
raw materials
13. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
introduction
store or private-label brands
qualifying dimensions
core product
14. Extent to which a firm fulfills a customers needs - desires - and expectations
diffusion
customer satisfaction
uniform delivered pricing
dynamically continuous innovation
15. The loss of sales of an existing product when a new item in a product line or product family is introduced
opinion leader
price elasticity
cannibalization
cognitive dissonance
16. Which means that as a company produces larger numbers of a particular product the cost of each unit of product goes down
cumulative quantity discounts
time-series analysis
economics of scale
margin
17. Group of people within an organization who focus exclusively on the development of a new product
venture teams
variable pricing
Delphi technique
customer satisfaction
18. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
trial pricing
competitive advantage
customer satisfaction objective
classical conditioning
19. An arrangement unique to business marketing in which two organizations agree to buy from each other
heuristics
discontinuous innovation
market segment
reciprocity
20. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
opinion leader
stimulus generalization
yield-management pricing
switching costs
21. All the benefits the product will provide for consumers or business customers
consumer-to-consumer e-commerce
perceived risk
conformity
core product
22. A brand that a group of individual products or individual brands share
target market
brand loyalty
family brand
raw materials
23. A group of potential customers with similar needs who are willing to exchange something of value with sellers offering various goods or services - that is ways of satisfying those needs
single target market approach
market
family life cycle
operant conditioning
24. Income that is adjusted to take out the effects of inflation on purchasing power
fixed costs
differentation
list price
real income
25. The division of a market according to benefits that consumers want from the product
opportunity cost
benefit segmentation
multicultural marketing
trade or functional discounts
26. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
store or private-label brands
market test
innovators
umbrella pricing
27. A good or service with unique characteristics that are important to the buyer and for which the buyer will devote significant effort to acquire
determining dimensions
combiners
specialty products
product line
28. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
mass selling
maintenance - repair - and operating products
clickstream analysis
brand
29. Brands that are owned and sold by a specific - retailer or distributor
involvment
birthrate
gen y
store or private-label brands
30. A new product that copies with slight modification the design of an original product
equipment
frequent discounting
cognitive dissonance
knock-off
31. Those who adopt an innovation early in the diffusion process but later than the innovators
early adopters
fast-moving consumer goods
trade or functional discounts
consumer-to-consumer e-commerce
32. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
single target market approach
fixed costs
price discrimination
diffusion
33. Number of babies born per 1000 people fluctuated greatly in last 65 years
family life cycle
clustering techniques
birthrate
co-branding
34. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
macro marketing
introduction
generic marketing
cycle analysis
35. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
demand curve
trade or functional discounts
innovators
price leadership (follower)
36. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
trademark
service encounter
product life cycle
market
37. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
bait and switch
consideration set
brand
regression analysis
38. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
family brand
demand curve
judgment
opportunity cost
39. An aggregating process - clustering people with similar needs into a "market segment"
price elastic
target market
segmenting
online auctions
40. The relative importance of perceived consequences of the purchase to a consumer
variable costs
sales or market share objective
involvment
sales forecast
41. Goods that a business customer consumes in a relatively short time
maintenance - repair - and operating products
opportunity cost
processed material
variable costs
42. Those that actually affect the customers purchase of specific product or brand in a product market
determining dimensions
late majority
price maintenance
internal reference price
43. Products created when firms transform raw materials from their original state
bid riggin
time-series analysis
competitive advantage
processed material
44. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
customer satisfaction
brand loyalty
venture teams
cumulative quantity discounts
45. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
customer satisfaction
price discrimination
hierarchy of needs
internal reference price
46. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
processed material
convenience product
emergency product
introduction
47. A pricing tactic in which customers in different geographic zones pay different transportation rates
zone pricing
competitive advantage
market manager
attitude
48. The belief that use of a product has potentially negative consequences - either financial - physical or social
customer satisfaction objective
customer satisfaction
perceived risk
determining dimensions
49. The last consumers to adopt the innovation
sales or market share objective
quantity discounts
trend analysis
laggards
50. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
internal reference price
reference group
introduction
opinion leader
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