SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Extent to which a firm fulfills a customers needs - desires - and expectations
information search
target costing
customer satisfaction
reciprocity
2. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
cannibalization
early majority
bid riggin
learning
3. Opportunities that help innovators develop hard to copy marketing strategies that will be very profitable for a long time
trial pricing
new product failure
breakthrough opportunities
real income
4. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
cognitive learning theory
customer satisfaction objective
macro marketing
social class
5. Products created when firms transform raw materials from their original state
universal functions of marketing
personality
product line
processed material
6. The division of a market according to benefits that consumers want from the product
trade or functional discounts
benefit segmentation
price elasticity
introduction
7. An integrated economic and social unit wit a large population nucleus
qualifying dimensions
brand manager
metropolitan statistical area (msa)
market information function
8. A strategy of experimenting with prices until the price that generates the highest profitability is found
cognitive learning theory
evaluative criteria
experimental pricing
customer relationship management (crm)
9. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
variable costs
strategic business unit sbu
hierarchy of needs
co-branding
10. The pricing strategy of setting prices below cost to attract customers into a store
loss-leader pricing
product adoption
determining dimensions
involvment
11. The regret or remorse buyers may feel after making a purchase
sales or market share objective
capacity management
cognitive dissonance
clickstream analysis
12. All the benefits the product will provide for consumers or business customers
customer forecasting survey
portfolio management
core product
social class
13. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
discontinuous innovation
value pricing everyday low-pricing
sales forecast
time-series analysis
14. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
gen x
reference group
yield-management pricing
consumer satisfaction/dissatisfiaction
15. Discounts based on the total quantity bought within a specified time period
cumulative quantity discounts
convenience product
market test
nondurable goods
16. A group of potential customers with similar needs who are willing to exchange something of value with sellers offering various goods or services - that is ways of satisfying those needs
market
actual product
brand manager
pure subsistence economy
17. Segmenting the market and choosing two or more segments and then treating each as a separate target market needing a different marketing mix
multiple target market approach
cause-related marketing
judgment
nondurable goods
18. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
switching costs
penetration strategy
price subsidies
bait and switch
19. The loss of sales of an existing product when a new item in a product line or product family is introduced
expert forecasting survey
conformity
cannibalization
baby boomers
20. A change in beliefs or actions as a reaction to real or imagined group pressure
equipment
discontinuous innovation
conformity
market segmentation
21. Those who adopt an innovation early in the diffusion process but later than the innovators
early adopters
culture
internal reference price
executive judgement
22. Basic or necessary items that are available almost everywhere
customer satisfaction objective
dynamically continuous innovation
staples
Delphi technique
23. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
test marketing
freight absorption pricing
cognitive learning theory
value pricing everyday low-pricing
24. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
consumer behavior
value pricing everyday low-pricing
judgment
random factor analysis
25. The collaboration of two or more firms in setting prices - usually to keep prices high
knock-off
SWOT analysis
sales forecast
price maintenance
26. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
baby boomers
market test
trademark
information search
27. An organizational unit that focuses on some product markets and is treated as a separate profit center
combiners
price leadership (follower)
cycle analysis
strategic business unit sbu
28. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
sustainability
bartering
competitive advantage
raw materials
29. Costs of production that do not change with the number of units produced
fixed costs
micromarketing
unsought products
cause-related marketing
30. E-commerce that allows shoppers to purchase products through online bidding
online auctions
metropolitan statistical area (msa)
freight absorption pricing
combiners
31. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
social class
price-floor pricing
hierarchy of needs
raw materials
32. What is left after taxes
strategic business unit sbu
loss-leader pricing
status symbols
disposable income
33. The percentage change in unit sales that results from a percentage change in price
classical conditioning
price elasticity
late majority
target market
34. To try to find similar patterns within sets of data
clustering techniques
brand extension
demand-based pricing
product category manager
35. The price the end customer is expected to pay as determined by the manufacturer
breakthrough opportunities
list price
evaluative criteria
classical conditioning
36. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
nondurable goods
penetration strategy
product adoption
unsought products
37. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
goods
shopping product
consideration set
cumulative quantity discounts
38. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
bait and switch
co-branding
qualifying dimensions
trademark
39. Products that exhibit consistently high velocity sales in the consumer marketplace
fast-moving consumer goods
profit objective
customer satisfaction objective
perception
40. Sometimes called millenials - refer to those born from 1978-1994
penetration strategy
maintenance - repair - and operating products
specialty products
gen y
41. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
introduction
price elastic
determining dimensions
judgment
42. A product people often buy on the spur of the moment
knock-off
impulse product
dynamically continuous innovation
target market
43. The value that customers give up - or exchange - to obtain a desired product
cumulative quantity discounts
specialty products
price
culture
44. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
multicultural marketing
reference group
economics of scale
social class
45. A pricing tactic in which the cost of transporting the product from the factory to the customer's location is the responsibility of the customer
augmented product
frequent discounting
f.o.b. origin pricing
brand loyalty
46. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
clickstream analysis
motivation
specialty products
trend analysis
47. Society's expectation about the appropriate attitudes - behaviors - and appearance for men and women
generic marketing
price inelastic
sex roles
laggards
48. A marketing mix is tailored to fit some specific target customers
target marketing
innovation
service encounter
price leadership (follower)
49. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
market
price maintenance
market manager
price-floor pricing
50. Selling two or more goods or services as a single package for one price
value pricing everyday low-pricing
innovators
price bundling
penetration strategy