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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
qualifying dimensions
consumer satisfaction/dissatisfiaction
consumer-to-consumer e-commerce
time-series analysis
2. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
unsought products
sales force forecasting survey
SWOT analysis
cost-plus pricing
3. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
yield-management pricing
fast-moving consumer goods
classical conditioning
venture teams
4. Opportunities that help innovators develop hard to copy marketing strategies that will be very profitable for a long time
frequent discounting
skimming price
breakthrough opportunities
gen y
5. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
breakthrough opportunities
value pricing everyday low-pricing
social class
convenience product
6. The practice of setting a limited number of different specific prices - called price points - for items in a product line
knock-off
price lining
lifestyle
market test
7. When each family unit produces everything it consumes
pure subsistence economy
durable goods
convenience product
benefit segmentation
8. The seller fine tunes the marketing effort with info from a detailed customer database
customer relationship management (crm)
market information function
zone pricing
trial pricing
9. All the benefits the product will provide for consumers or business customers
hierarchy of needs
new product failure
sales forecast
core product
10. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
product line
segmenting
clustering techniques
product life cycle
11. The physical good or the delivered service that supplies the desired benefit
sustainability
actual product
service encounter
brand
12. To try to increase the size of their target markets by combining two or more segments
shopping product
staples
combiners
market segmentation
13. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
pure subsistence economy
portfolio management
birthrate
combiners
14. Tangible products we can see - touch - smell - hear - taste
market test
cumulative quantity discounts
demand-based pricing
goods
15. People born between 1946 and 1964
consideration set
competitive effect objective
baby boomers
f.o.b. delivered pricing
16. The overall feelings or attitude a person has about a product after purchasing it
cost-plus pricing
seasonal analysis
consumer satisfaction/dissatisfiaction
cause-related marketing
17. A pricing tactic in which the seller absorbs the total cost of transportation
executive judgement
freight absorption pricing
market manager
discetionary income
18. Extent to which a firm fulfills a customers needs - desires - and expectations
self-concept
customer satisfaction
zone pricing
motivation
19. An arrangement unique to business marketing in which two organizations agree to buy from each other
sales or market share objective
reciprocity
personality
stimulus generalization
20. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
gen x
early majority
product category manager
judgment
21. Government payments made to protect domestic businesses or to reimburse them when they must price at or below cost to make a sale. the subsidy can be a cash payment or tax relief
new product failure
market segmentation
durable goods
price subsidies
22. The practice of linking products to a particular social cause on an ongoing or short-term basis
macro marketing
continous innovation
cause-related marketing
strategic business unit sbu
23. A social process that directs an economy
f.o.b. origin pricing
differentation
demand-based pricing
macro marketing
24. A new product sold with the same brand name as a strong existing brand
brand extension
strategic business unit sbu
component parts
SWOT analysis
25. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
sales or market share objective
determining dimensions
portfolio management
uniform delivered pricing
26. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
price lining
differentation
augmented product
variable pricing
27. Products created when firms transform raw materials from their original state
evaluative criteria
reference group
processed material
learning
28. The regret or remorse buyers may feel after making a purchase
cognitive dissonance
SWOT analysis
involvment
price elasticity
29. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
market manager
freight absorption pricing
time-series analysis
test marketing
30. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
goods
dynamic pricing
multiple target market approach
attitude
31. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
hierarchy of needs
operant conditioning
sales force forecasting survey
quantity discounts
32. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
attitude
processed material
tipping point
price lining
33. The last consumers to adopt the innovation
culture
processed material
f.o.b. delivered pricing
laggards
34. A means of characterizing consumers based on the different family stages they pass through as they grow older
market manager
variable costs
price maintenance
family life cycle
35. A pricing tactic in which customers in different geographic zones pay different transportation rates
licensing
senior citizens
maturity stage
zone pricing
36. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
cycle analysis
f.o.b. delivered pricing
Delphi technique
portfolio management
37. Brands that the manufacturer of the product owns
product line
trend analysis
national or manufacturer brands
internal reference price
38. The value of something that is given up to obtain something else
opportunity cost
equipment
social class
umbrella pricing
39. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
trial pricing
hierarchy of needs
sales force forecasting survey
judgment
40. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
market information function
cognitive learning theory
discetionary income
determining dimensions
41. A good or service with unique characteristics that are important to the buyer and for which the buyer will devote significant effort to acquire
discontinuous innovation
Delphi technique
price elastic
specialty products
42. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
cognitive dissonance
trend analysis
bait and switch
mass marketing
43. A marketing mix is tailored to fit some specific target customers
target marketing
opinion leader
generic marketing
family life cycle
44. The process by which organization adjust their offering in an attempt to match demand
capacity management
store or private-label brands
customer satisfaction
core product
45. Products we purchase when we're in dire need
emergency product
regression analysis
knock-off
attitude
46. Tohose whose adoption to a new product signals a general acceptance of the innovation
market segmentation
emergency product
early majority
product adoption
47. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
consumer behavior
heuristics
raw materials
determining dimensions
48. A product that consumers perceive to be new and different form existing products
non-cumulative quantity discounts
price-floor pricing
quantity discounts
innovation
49. The final stage in the product life cycle - in which sales decrease as customer needs change
heuristics
decline stage
segmenting
licensing
50. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
disposable income
strategic business unit sbu
time-series analysis
test marketing