SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The set of alternative brands the consumer is considering for the decision process
time-series analysis
consideration set
regression analysis
service encounter
2. A modification of an existing product that sets one brand apart from its competitors
price elasticity
product adoption
continous innovation
evaluative criteria
3. The loss of sales of an existing product when a new item in a product line or product family is introduced
f.o.b. origin pricing
cannibalization
metropolitan statistical area (msa)
multicultural marketing
4. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
market information function
fixed costs
price elastic
internal reference price
5. Discounts based only on the quantity purchased in individual orders
continous innovation
non-cumulative quantity discounts
competitive advantage
consideration set
6. Costs involved in moving from one brand to another
senior citizens
customer satisfaction objective
switching costs
component parts
7. Which means that as a company produces larger numbers of a particular product the cost of each unit of product goes down
test marketing
economics of scale
product market
nondurable goods
8. The value that customers give up - or exchange - to obtain a desired product
price
margin
economics of scale
augmented product
9. A new product sold with the same brand name as a strong existing brand
fast-moving consumer goods
strategic business unit sbu
cycle analysis
brand extension
10. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
expert forecasting survey
lifestyle
multicultural marketing
augmented product
11. E-commerce that allows shoppers to purchase products through online bidding
consideration set
learning
sales force forecasting survey
online auctions
12. A new product that does not reach expectations for success - failing to reach sales objectives set
new product failure
mass selling
macro marketing
switching costs
13. What is left of disposable income after paying for necessities
sales or market share objective
maintenance - repair - and operating products
discetionary income
social class
14. The process involved when individuals or groups select - purchase - use - and dispose of goods - services - ideas - or experiences to satisfy their needs and desires
market information function
operating costs
consumer behavior
macro marketing
15. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
captive pricing
strategic business unit sbu
internal reference price
family brand
16. People born between 1946 and 1964
late majority
baby boomers
clickstream analysis
trade or functional discounts
17. A fairly homogeneous group of customers to whom a company wishes to appeal
price elastic
attitude
target market
demand-based pricing
18. A firm's total product offering designed to satisfy a single need or desire of target customers
regression analysis
product line
perception
trend analysis
19. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
competitive advantage
conformity
consumer behavior
skimming price
20. The actual interaction between the customer and the service provider
market segment
service encounter
target costing
consideration set
21. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
pure subsistence economy
cannibalization
price-floor pricing
venture teams
22. A pricing strategy that considers the lifetime cost of using the product
image enhancement objective
cost of ownership
judgment
introduction
23. A means of measuring a website's success by tracking customers' movement around the company website
clickstream analysis
real income
new product failure
trend analysis
24. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
sustainability
product adoption
late majority
subculture
25. Manufactured goods or subassemblies of finished items that organizations need to complete their own product
prestige pricing
component parts
early adopters
competitive effect objective
26. A pricing tactic in which the seller absorbs the total cost of transportation
qualifying dimensions
processed material
cost-plus pricing
freight absorption pricing
27. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
seasonal analysis
hierarchy of needs
senior citizens
tipping point
28. All the benefits the product will provide for consumers or business customers
sales or market share objective
conformity
core product
product category manager
29. Brands that the manufacturer of the product owns
national or manufacturer brands
emergency product
cognitive dissonance
value pricing everyday low-pricing
30. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
brand equity
consideration set
unsought products
brand loyalty
31. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
market
classical conditioning
staples
discetionary income
32. A flexible pricing strategy that reflects what individual customers are willing to pay
evaluative criteria
switching costs
price discrimination
variable pricing
33. Number of babies born per 1000 people fluctuated greatly in last 65 years
birthrate
combined market approach
image enhancement objective
dynamic pricing
34. Products that consumers purchase to signal membership in a desirable social class
seasonal analysis
shopping product
stimulus generalization
status symbols
35. When each family unit produces everything it consumes
determining dimensions
opinion leader
pure subsistence economy
cognitive dissonance
36. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
information search
customer forecasting survey
consideration set
maintenance - repair - and operating products
37. An arrangement unique to business marketing in which two organizations agree to buy from each other
combined market approach
reciprocity
multiple target market approach
single target market approach
38. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
venture teams
customer satisfaction objective
customer satisfaction
convenience product
39. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
price lining
early majority
combiners
behavioral learning theories
40. When a percentage change in price results in a larger percentage change in the quantity demanded
early adopters
mass selling
trade or functional discounts
price elastic
41. Learning that occurs as the result of rewards of punishments
operant conditioning
switching costs
impulse product
experimental pricing
42. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
attitude
uniform delivered pricing
social class
reference group
43. The pricing strategy of setting prices below cost to attract customers into a store
reciprocity
disintermediation
loss-leader pricing
conformity
44. A change in an existing product that requires a moderate amount of learning or behavior change
fixed costs
quantity discounts
dynamically continuous innovation
lifestyle
45. The last consumers to adopt the innovation
personality
segmenting
internal reference price
laggards
46. The process by which people select - organize - and interpret information form the outside world
penetration strategy
perception
time-series analysis
reference group
47. The practice of exchanging a good or service for another good or service of like value
lifestyle
bartering
combiners
component parts
48. Those that actually affect the customers purchase of specific product or brand in a product market
determining dimensions
target market
value pricing everyday low-pricing
zone pricing
49. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
decline stage
regression analysis
cognitive learning theory
information search
50. Products created when firms transform raw materials from their original state
bait and switch
combiners
multiple target market approach
processed material