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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to the generation born immediately following the baby boom - from 1965-1977
processed material
evaluative criteria
price lining
gen x
2. A pricing tactic of charging reduced prices for larger quantities of product
quantity discounts
opinion leader
customer satisfaction objective
captive pricing
3. Group of people within an organization who focus exclusively on the development of a new product
bid riggin
captive pricing
empty nesters
venture teams
4. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
augmented product
social class
venture teams
conformity
5. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
product market
price maintenance
cognitive learning theory
customer forecasting survey
6. Discounts based on the total quantity bought within a specified time period
fixed costs
cumulative quantity discounts
emergency product
information search
7. A change in an existing product that requires a moderate amount of learning or behavior change
target marketing
information search
dynamically continuous innovation
inelastic demand
8. A marketing mix is tailored to fit some specific target customers
target marketing
demand-based pricing
birthrate
senior citizens
9. A pricing tactic for two items that must be used together; one item is priced very low and the firm makes its profit on another - high-margin item essential to the operation of the first item
brand manager
captive pricing
augmented product
motivation
10. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
durable goods
cause-related marketing
product market
opinion leader
11. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
augmented product
lifestyle
decline stage
senior citizens
12. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
combined market approach
price elasticity
consumer behavior
reference group
13. The strategy of selling products at unreasonably low prices to drive competitors out of business
determining dimensions
family life cycle
predatory pricing
target marketing
14. A pricing tactic in which the cost of transporting the product from the factory to the customer's location is the responsibility of the customer
tipping point
f.o.b. origin pricing
single target market approach
competitive effect objective
15. The idea that its important to meet present needs without compromising the ability of future generations to meet their own needs
cognitive dissonance
fast-moving consumer goods
sustainability
segments
16. The final stage in the product life cycle - in which sales decrease as customer needs change
sex roles
SWOT analysis
decline stage
bait and switch
17. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
value pricing everyday low-pricing
price discrimination
demand curve
diffusion
18. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
operant conditioning
behavioral learning theories
experimental pricing
maintenance - repair - and operating products
19. Those who adopt an innovation early in the diffusion process but later than the innovators
price maintenance
social class
qualifying dimensions
early adopters
20. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
non-cumulative quantity discounts
information search
random factor analysis
universal functions of marketing
21. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
trade or functional discounts
determining dimensions
qualifying dimensions
cognitive learning theory
22. People whose children are grown and who are now able to spend their money in other ways
empty nesters
trade or functional discounts
customer satisfaction
multiple target market approach
23. Learning that occurs as the result of rewards of punishments
operant conditioning
maintenance - repair - and operating products
customer satisfaction
prestige pricing
24. The value of something that is given up to obtain something else
zone pricing
inelastic demand
price subsidies
opportunity cost
25. Pricing intended to establish a desired image or positioning to prospective customers
service encounter
image enhancement objective
switching costs
judgment
26. Discounts based only on the quantity purchased in individual orders
experimental pricing
non-cumulative quantity discounts
generic marketing
reference group
27. The overall feelings or attitude a person has about a product after purchasing it
prestige pricing
consumer satisfaction/dissatisfiaction
seasonal analysis
discetionary income
28. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
competitive advantage
uniform delivered pricing
generic marketing
market test
29. The practice of exchanging a good or service for another good or service of like value
cognitive dissonance
captive pricing
bartering
loss-leader pricing
30. Sometimes called millenials - refer to those born from 1978-1994
consumer-to-consumer e-commerce
unsought products
freight absorption pricing
gen y
31. What is left of disposable income after paying for necessities
service encounter
discetionary income
price
time-series analysis
32. A means of characterizing consumers based on the different family stages they pass through as they grow older
market information function
discetionary income
family life cycle
continous innovation
33. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
service encounter
attitude
product category manager
gen y
34. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
competitive effect objective
staples
bid riggin
maturity stage
35. The physical good or the delivered service that supplies the desired benefit
actual product
bid riggin
co-branding
skimming price
36. Relevant to including a customer type in a product market
continous innovation
test marketing
actual product
qualifying dimensions
37. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
durable goods
multicultural marketing
early adopters
target costing
38. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
product adoption
disposable income
late majority
senior citizens
39. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
breakthrough opportunities
f.o.b. delivered pricing
regression analysis
motivation
40. Goods that a business customer consumes in a relatively short time
venture teams
maintenance - repair - and operating products
market information function
specialty products
41. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
cannibalization
judgment
sales forecast
price lining
42. A product people often buy on the spur of the moment
gen x
discontinuous innovation
impulse product
heuristics
43. The relative importance of perceived consequences of the purchase to a consumer
perception
self-concept
involvment
image enhancement objective
44. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
uniform delivered pricing
market segment
lifestyle
introduction
45. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
raw materials
cost of ownership
uniform delivered pricing
qualifying dimensions
46. Which means that as a company produces larger numbers of a particular product the cost of each unit of product goes down
generic marketing
economics of scale
processed material
nondurable goods
47. A flexible pricing strategy that reflects what individual customers are willing to pay
market segmentation
price subsidies
consumer-to-consumer e-commerce
variable pricing
48. Products we purchase when we're in dire need
cause-related marketing
combined market approach
emergency product
price
49. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
seasonal analysis
prestige pricing
market segmentation
behavioral learning theories
50. The seller fine tunes the marketing effort with info from a detailed customer database
customer relationship management (crm)
decline stage
brand extension
price