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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A social process that directs an economy
price
product life cycle
macro marketing
late majority
2. An integrated economic and social unit wit a large population nucleus
brand extension
time-series analysis
metropolitan statistical area (msa)
brand
3. The marketing mix is distinct from and better than what is available from a competitor
growth stage
specialty products
attitude
differentation
4. Communicating with large numbers of customers at the same time
birthrate
new product failure
Delphi technique
mass selling
5. The regret or remorse buyers may feel after making a purchase
price-floor pricing
cognitive dissonance
price lining
diffusion
6. The process involved when individuals or groups select - purchase - use - and dispose of goods - services - ideas - or experiences to satisfy their needs and desires
consideration set
growth stage
consumer behavior
segmenting
7. An aggregating process - clustering people with similar needs into a "market segment"
social class
target marketing
competitive advantage
segmenting
8. Pricing products to maximize sales or to attain a desired level of sales or market share
goods
competitive advantage
sales or market share objective
economics of scale
9. Products we purchase when we're in dire need
behavioral learning theories
tipping point
switching costs
emergency product
10. Behavior caused by a reaction to one stimulus that occurs in the presence of other similar stimuli
shopping product
stimulus generalization
culture
evaluative criteria
11. A pricing tactic in which customers in different geographic zones pay different transportation rates
zone pricing
empty nesters
non-cumulative quantity discounts
f.o.b. origin pricing
12. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
maintenance - repair - and operating products
opportunity cost
consumer-to-consumer e-commerce
marketing ethics
13. The idea that its important to meet present needs without compromising the ability of future generations to meet their own needs
sustainability
senior citizens
core product
variable costs
14. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
product category manager
reference group
segments
discontinuous innovation
15. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
customer forecasting survey
image enhancement objective
subculture
senior citizens
16. A flexible pricing strategy that reflects what individual customers are willing to pay
product market
family life cycle
early majority
variable pricing
17. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
product line
involvment
product category manager
tipping point
18. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
market
product adoption
status symbols
uniform delivered pricing
19. A new product that copies with slight modification the design of an original product
service encounter
knock-off
bid riggin
single target market approach
20. Charging a very high - premium price for a new product
micromarketing
segments
skimming price
zone pricing
21. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
service encounter
continous innovation
dynamic pricing
conformity
22. A new product that does not reach expectations for success - failing to reach sales objectives set
innovation
judgment
product line
new product failure
23. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
tipping point
maturity stage
generic marketing
reciprocity
24. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
opinion leader
cognitive learning theory
raw materials
yield-management pricing
25. When each family unit produces everything it consumes
pure subsistence economy
self-concept
cumulative quantity discounts
generic marketing
26. Segmenting the market and picking one of the homogeneous segments as the firms target market
core product
gen x
single target market approach
baby boomers
27. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
Delphi technique
internal reference price
heuristics
motivation
28. The pricing strategy of setting prices below cost to attract customers into a store
consideration set
loss-leader pricing
price
new product failure
29. Pricing a new product low for a limited period of time to lower the risk for a customer
dynamically continuous innovation
national or manufacturer brands
nondurable goods
trial pricing
30. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
market segment
classical conditioning
cycle analysis
consumer satisfaction/dissatisfiaction
31. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
brand loyalty
generic marketing
determining dimensions
competitive advantage
32. Extent to which a firm fulfills a customers needs - desires - and expectations
value pricing everyday low-pricing
processed material
customer satisfaction
price lining
33. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
stimulus generalization
target costing
differentation
disintermediation
34. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
shopping product
brand manager
seasonal analysis
test marketing
35. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
cycle analysis
customer relationship management (crm)
profit objective
maintenance - repair - and operating products
36. Those that actually affect the customers purchase of specific product or brand in a product market
sustainability
price-floor pricing
involvment
determining dimensions
37. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
quantity discounts
metropolitan statistical area (msa)
classical conditioning
test marketing
38. A pricing strategy that considers the lifetime cost of using the product
cost of ownership
birthrate
mass selling
sales forecast
39. A strategy where prices are set significantly higher than competing brands
prestige pricing
expert forecasting survey
brand manager
behavioral learning theories
40. Costs of production that do not change with the number of units produced
brand manager
disintermediation
goods
fixed costs
41. Combining two or more submarkets into one larger target market as a basis for one strategy
internal reference price
f.o.b. origin pricing
trade or functional discounts
combined market approach
42. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
freight absorption pricing
continous innovation
judgment
competitive effect objective
43. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
family brand
market
self-concept
target costing
44. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
hierarchy of needs
opinion leader
demand-based pricing
variable costs
45. The value of a brand to an organization
licensing
benefit segmentation
family life cycle
brand equity
46. The actual interaction between the customer and the service provider
service encounter
price inelastic
operating costs
gen x
47. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
convenience product
mass marketing
subculture
nondurable goods
48. Sales forecasting based on the intuition of one or more executives
product line
store or private-label brands
executive judgement
predatory pricing
49. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
operant conditioning
SWOT analysis
customer satisfaction objective
opinion leader
50. Society's expectation about the appropriate attitudes - behaviors - and appearance for men and women
online auctions
sex roles
new product failure
image enhancement objective