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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Income that is adjusted to take out the effects of inflation on purchasing power
early adopters
perception
real income
customer relationship management (crm)
2. The last consumers to adopt the innovation
laggards
sustainability
sex roles
emergency product
3. The seller fine tunes the marketing effort with info from a detailed customer database
internal reference price
customer relationship management (crm)
nondurable goods
portfolio management
4. A flexible pricing strategy that reflects what individual customers are willing to pay
impulse product
discontinuous innovation
variable pricing
f.o.b. origin pricing
5. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
bid riggin
shopping product
information search
growth stage
6. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
learning
raw materials
multicultural marketing
evaluative criteria
7. Expensive goods that an organization uses in its daily operations that last for a long time
Delphi technique
equipment
product life cycle
information search
8. The process by which organization adjust their offering in an attempt to match demand
trade or functional discounts
target market
non-cumulative quantity discounts
capacity management
9. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
competitive effect objective
early majority
social class
target marketing
10. To try to find similar patterns within sets of data
product life cycle
segmenting
non-cumulative quantity discounts
clustering techniques
11. Tangible products we can see - touch - smell - hear - taste
conformity
goods
non-cumulative quantity discounts
consumer-to-consumer e-commerce
12. When a percentage change in price results in a larger percentage change in the quantity demanded
price elastic
classical conditioning
single target market approach
hierarchy of needs
13. Behavior caused by a reaction to one stimulus that occurs in the presence of other similar stimuli
price elastic
price bundling
quantity discounts
stimulus generalization
14. Relevant to including a customer type in a product market
benefit segmentation
bartering
qualifying dimensions
brand equity
15. The set of alternative brands the consumer is considering for the decision process
price leadership (follower)
regression analysis
market information function
consideration set
16. Costs involved in using a product
motivation
operating costs
image enhancement objective
cognitive dissonance
17. The process by which people select - organize - and interpret information form the outside world
executive judgement
bartering
perception
maturity stage
18. The actual interaction between the customer and the service provider
strategic business unit sbu
impulse product
service encounter
single target market approach
19. Brands that are owned and sold by a specific - retailer or distributor
f.o.b. delivered pricing
customer relationship management (crm)
store or private-label brands
economics of scale
20. A social process that directs an economy
Delphi technique
macro marketing
trend analysis
sustainability
21. To try to increase the size of their target markets by combining two or more segments
trademark
mass marketing
introduction
combiners
22. The division of a market according to benefits that consumers want from the product
benefit segmentation
cognitive learning theory
macro marketing
variable costs
23. A change in an existing product that requires a moderate amount of learning or behavior change
price leadership (follower)
dynamically continuous innovation
social class
yield-management pricing
24. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
unsought products
price bundling
f.o.b. origin pricing
bartering
25. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
maturity stage
information search
cognitive dissonance
perceived risk
26. Products that consumers purchase to signal membership in a desirable social class
status symbols
f.o.b. origin pricing
online auctions
augmented product
27. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
growth stage
penetration strategy
market segment
cause-related marketing
28. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
component parts
brand extension
impulse product
raw materials
29. A pricing strategy that considers the lifetime cost of using the product
cognitive dissonance
information search
cost of ownership
augmented product
30. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
motivation
venture teams
late majority
family brand
31. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
brand extension
shopping product
brand loyalty
sales forecast
32. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
benefit segmentation
consumer-to-consumer e-commerce
price inelastic
demand curve
33. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
competitive advantage
emergency product
random factor analysis
price lining
34. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
shopping product
personality
non-cumulative quantity discounts
time-series analysis
35. A relatively permanent change in behavior caused by acquired information or experience
customer satisfaction
yield-management pricing
learning
loss-leader pricing
36. The difference between the cost of the product and the selling price of the product
margin
decline stage
switching costs
price discrimination
37. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
universal functions of marketing
SWOT analysis
opinion leader
customer satisfaction objective
38. When a percentage change in price results in a smaller percentage change in the quantity demanded
price inelastic
opportunity cost
SWOT analysis
non-cumulative quantity discounts
39. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
core product
random factor analysis
cannibalization
sales forecast
40. The value of a brand to an organization
equipment
brand equity
fast-moving consumer goods
bait and switch
41. A fairly homogeneous group of customers to whom a company wishes to appeal
reciprocity
target market
trade or functional discounts
variable pricing
42. Group of people within an organization who focus exclusively on the development of a new product
test marketing
venture teams
brand loyalty
cognitive learning theory
43. A new product sold with the same brand name as a strong existing brand
clustering techniques
brand extension
status symbols
qualifying dimensions
44. Products created when firms transform raw materials from their original state
price lining
cost of ownership
processed material
operant conditioning
45. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
shopping product
Delphi technique
classical conditioning
durable goods
46. A means of characterizing consumers based on the different family stages they pass through as they grow older
discontinuous innovation
baby boomers
Delphi technique
family life cycle
47. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
operating costs
early majority
test marketing
market manager
48. The practice of exchanging a good or service for another good or service of like value
customer forecasting survey
bartering
actual product
attitude
49. When each family unit produces everything it consumes
evaluative criteria
culture
pure subsistence economy
variable costs
50. Those that actually affect the customers purchase of specific product or brand in a product market
late majority
determining dimensions
macro marketing
brand extension