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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pricing that is intended to maximize customer satisfaction and retention
classical conditioning
customer satisfaction objective
laggards
price elastic
2. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
maturity stage
benefit segmentation
core product
experimental pricing
3. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
predatory pricing
maturity stage
demand-based pricing
demand curve
4. People over 65
empty nesters
senior citizens
trend analysis
gen x
5. Selling two or more goods or services as a single package for one price
price bundling
sales force forecasting survey
decline stage
macro marketing
6. A product that consumers perceive to be new and different form existing products
innovation
trademark
trade or functional discounts
qualifying dimensions
7. The pricing strategy of setting prices below cost to attract customers into a store
involvment
frequent discounting
value pricing everyday low-pricing
loss-leader pricing
8. When a percentage change in price results in a smaller percentage change in the quantity demanded
brand equity
price elastic
operating costs
price inelastic
9. A good or service with unique characteristics that are important to the buyer and for which the buyer will devote significant effort to acquire
capacity management
micromarketing
specialty products
product category manager
10. The seller fine tunes the marketing effort with info from a detailed customer database
variable pricing
customer relationship management (crm)
market manager
innovators
11. People whose children are grown and who are now able to spend their money in other ways
heuristics
empty nesters
market information function
opinion leader
12. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
universal functions of marketing
segments
classical conditioning
combined market approach
13. Brands that the manufacturer of the product owns
classical conditioning
combined market approach
national or manufacturer brands
continous innovation
14. Pricing intended to establish a desired image or positioning to prospective customers
brand
random factor analysis
image enhancement objective
cognitive learning theory
15. A pricing tactic in which the cost of transporting the product from the factory to the customer's location is the responsibility of the customer
consumer-to-consumer e-commerce
cumulative quantity discounts
f.o.b. origin pricing
store or private-label brands
16. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
price elasticity
market segment
discontinuous innovation
product adoption
17. A mental rule of thumb that leads to a speedy decision by simplifying the process
senior citizens
heuristics
cause-related marketing
time-series analysis
18. A new product that copies with slight modification the design of an original product
knock-off
price bundling
price elasticity
customer satisfaction
19. Expensive goods that an organization uses in its daily operations that last for a long time
gen y
equipment
internal reference price
cannibalization
20. The price the end customer is expected to pay as determined by the manufacturer
national or manufacturer brands
list price
reference group
price maintenance
21. The practice of exchanging a good or service for another good or service of like value
consumer satisfaction/dissatisfiaction
bartering
national or manufacturer brands
seasonal analysis
22. Discounts based only on the quantity purchased in individual orders
clustering techniques
segmenting
uniform delivered pricing
non-cumulative quantity discounts
23. A pricing tactic in which customers in different geographic zones pay different transportation rates
culture
zone pricing
motivation
cycle analysis
24. To try to increase the size of their target markets by combining two or more segments
combiners
customer relationship management (crm)
price-floor pricing
cumulative quantity discounts
25. Sales forecasting based on the intuition of one or more executives
demand curve
executive judgement
disposable income
zone pricing
26. The process involved when individuals or groups select - purchase - use - and dispose of goods - services - ideas - or experiences to satisfy their needs and desires
umbrella pricing
processed material
quantity discounts
consumer behavior
27. A homogeneous group of customers who will respond to a marketing mix in a similiar way
price elasticity
market segment
trade or functional discounts
differentation
28. The strategy of selling products at unreasonably low prices to drive competitors out of business
predatory pricing
cost of ownership
time-series analysis
strategic business unit sbu
29. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
yield-management pricing
staples
universal functions of marketing
reference group
30. A strategy where prices are set significantly higher than competing brands
conformity
sales or market share objective
prestige pricing
frequent discounting
31. A social process that directs an economy
umbrella pricing
emergency product
self-concept
macro marketing
32. Communicating with large numbers of customers at the same time
mass selling
predatory pricing
customer forecasting survey
price inelastic
33. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
product category manager
regression analysis
variable costs
maturity stage
34. The dimensions that consumers use to compare completing product alternatives
venture teams
yield-management pricing
early majority
evaluative criteria
35. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
service encounter
dynamic pricing
expert forecasting survey
trade or functional discounts
36. Costs involved in moving from one brand to another
conformity
attitude
switching costs
store or private-label brands
37. A decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue
metropolitan statistical area (msa)
Delphi technique
internal reference price
target market
38. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
operant conditioning
learning
mass marketing
combined market approach
39. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
market test
benefit segmentation
penetration strategy
service encounter
40. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
portfolio management
growth stage
market information function
service encounter
41. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
random factor analysis
demand curve
discetionary income
augmented product
42. The division of a market according to benefits that consumers want from the product
market manager
freight absorption pricing
price elastic
benefit segmentation
43. The belief that use of a product has potentially negative consequences - either financial - physical or social
perceived risk
economics of scale
cognitive learning theory
experimental pricing
44. A modification of an existing product that sets one brand apart from its competitors
continous innovation
gen x
conformity
consumer-to-consumer e-commerce
45. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
durable goods
competitive advantage
quantity discounts
online auctions
46. When a percentage change in price results in a larger percentage change in the quantity demanded
price elastic
customer relationship management (crm)
perceived risk
trial pricing
47. A strategy of experimenting with prices until the price that generates the highest profitability is found
growth stage
diffusion
experimental pricing
component parts
48. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
penetration strategy
pure subsistence economy
shopping product
internal reference price
49. The idea that its important to meet present needs without compromising the ability of future generations to meet their own needs
sustainability
micromarketing
online auctions
baby boomers
50. Number of babies born per 1000 people fluctuated greatly in last 65 years
birthrate
expert forecasting survey
decline stage
consumer satisfaction/dissatisfiaction
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