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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The actual interaction between the customer and the service provider
maintenance - repair - and operating products
service encounter
brand
gen x
2. Selling two or more goods or services as a single package for one price
cognitive learning theory
zone pricing
product adoption
price bundling
3. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
heuristics
cumulative quantity discounts
customer relationship management (crm)
product category manager
4. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
differentation
loss-leader pricing
raw materials
product category manager
5. A brand that a group of individual products or individual brands share
family brand
uniform delivered pricing
gen x
dynamic pricing
6. To try to find similar patterns within sets of data
specialty products
component parts
licensing
clustering techniques
7. The value that customers give up - or exchange - to obtain a desired product
frequent discounting
price
disposable income
consumer-to-consumer e-commerce
8. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
evaluative criteria
sales or market share objective
hierarchy of needs
heuristics
9. A modification of an existing product that sets one brand apart from its competitors
cannibalization
continous innovation
lifestyle
opportunity cost
10. When each family unit produces everything it consumes
zone pricing
product adoption
tipping point
pure subsistence economy
11. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
brand equity
dynamically continuous innovation
portfolio management
personality
12. Buying - selling - transporting - storing - standardization and grading - financing - risk taking - and market information
behavioral learning theories
competitive advantage
universal functions of marketing
price elasticity
13. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
list price
customer forecasting survey
online auctions
bid riggin
14. Group of people within an organization who focus exclusively on the development of a new product
demand curve
subculture
online auctions
venture teams
15. A marketing mix is tailored to fit some specific target customers
reciprocity
target marketing
multiple target market approach
cause-related marketing
16. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
differentation
trademark
mass marketing
cost of ownership
17. A social process that directs an economy
continous innovation
economics of scale
zone pricing
macro marketing
18. The dimensions that consumers use to compare completing product alternatives
evaluative criteria
decline stage
metropolitan statistical area (msa)
sex roles
19. A strategy where prices are set significantly higher than competing brands
emergency product
segments
service encounter
prestige pricing
20. Pricing products with a focus on a target level of profit growth or a desired net profit margin
profit objective
variable costs
competitive advantage
subculture
21. A fairly homogeneous group of customers to whom a company wishes to appeal
multicultural marketing
convenience product
target market
dynamic pricing
22. An internal state that drives us to satisfy needs by activating goal-oriented behavior
emergency product
variable costs
motivation
yield-management pricing
23. The marketing mix is distinct from and better than what is available from a competitor
trend analysis
differentation
strategic business unit sbu
maintenance - repair - and operating products
24. A flexible pricing strategy that reflects what individual customers are willing to pay
product adoption
variable pricing
stimulus generalization
early majority
25. The seller fine tunes the marketing effort with info from a detailed customer database
customer relationship management (crm)
licensing
brand manager
co-branding
26. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
trial pricing
behavioral learning theories
product market
market
27. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
cycle analysis
brand manager
durable goods
expert forecasting survey
28. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
capacity management
baby boomers
market segment
yield-management pricing
29. The relative importance of perceived consequences of the purchase to a consumer
involvment
continous innovation
customer satisfaction
innovation
30. Costs of production that do not change with the number of units produced
disposable income
specialty products
fixed costs
diffusion
31. Number of babies born per 1000 people fluctuated greatly in last 65 years
qualifying dimensions
target market
reference group
birthrate
32. Tangible products we can see - touch - smell - hear - taste
competitive advantage
Delphi technique
goods
regression analysis
33. The idea that its important to meet present needs without compromising the ability of future generations to meet their own needs
sustainability
cognitive learning theory
perceived risk
sex roles
34. A two step process of naming brand product markets and segmenting these broad products markets in order to select target markets and develop suitable marketing mixes
market segmentation
early adopters
product line
clickstream analysis
35. A change in beliefs or actions as a reaction to real or imagined group pressure
conformity
quantity discounts
cycle analysis
nondurable goods
36. A strategy of ducking under a competitor's price by a fixed percentage
profit objective
umbrella pricing
venture teams
innovation
37. A totally new product that creates major changes in the way we live
behavioral learning theories
store or private-label brands
discontinuous innovation
birthrate
38. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
venture teams
clickstream analysis
target costing
perception
39. Charging a very high - premium price for a new product
skimming price
product category manager
customer satisfaction
time-series analysis
40. An integrated economic and social unit wit a large population nucleus
self-concept
metropolitan statistical area (msa)
value pricing everyday low-pricing
time-series analysis
41. Manufactured goods or subassemblies of finished items that organizations need to complete their own product
fast-moving consumer goods
discontinuous innovation
component parts
freight absorption pricing
42. Society's expectation about the appropriate attitudes - behaviors - and appearance for men and women
discontinuous innovation
innovation
multiple target market approach
sex roles
43. A new product that copies with slight modification the design of an original product
knock-off
margin
heuristics
introduction
44. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
competitive effect objective
shopping product
customer forecasting survey
real income
45. The belief that use of a product has potentially negative consequences - either financial - physical or social
market information function
target market
perceived risk
growth stage
46. Products that exhibit consistently high velocity sales in the consumer marketplace
price discrimination
sustainability
fast-moving consumer goods
store or private-label brands
47. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
brand manager
strategic business unit sbu
price leadership (follower)
online auctions
48. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
consumer-to-consumer e-commerce
product category manager
brand
strategic business unit sbu
49. Refers to the generation born immediately following the baby boom - from 1965-1977
experimental pricing
cannibalization
component parts
gen x
50. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
product category manager
introduction
non-cumulative quantity discounts
f.o.b. origin pricing