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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating with large numbers of customers at the same time
list price
behavioral learning theories
nondurable goods
mass selling
2. The value of a brand to an organization
opinion leader
strategic business unit sbu
brand equity
economics of scale
3. The practice of linking products to a particular social cause on an ongoing or short-term basis
portfolio management
cause-related marketing
price elasticity
nondurable goods
4. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
disintermediation
sales or market share objective
mass marketing
diffusion
5. Combining two or more submarkets into one larger target market as a basis for one strategy
price bundling
combined market approach
diffusion
disintermediation
6. Charging a very high - premium price for a new product
skimming price
customer relationship management (crm)
sales or market share objective
emergency product
7. The seller fine tunes the marketing effort with info from a detailed customer database
customer relationship management (crm)
differentation
brand manager
service encounter
8. Group of people within an organization who focus exclusively on the development of a new product
margin
f.o.b. origin pricing
venture teams
target costing
9. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
motivation
cognitive dissonance
product market
disintermediation
10. Selling two or more goods or services as a single package for one price
market
diffusion
venture teams
price bundling
11. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
price subsidies
dynamically continuous innovation
bid riggin
judgment
12. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
switching costs
trade or functional discounts
fast-moving consumer goods
bait and switch
13. A marketing mix is tailored to fit some specific target customers
macro marketing
opportunity cost
target marketing
switching costs
14. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
emergency product
expert forecasting survey
random factor analysis
market test
15. The belief that use of a product has potentially negative consequences - either financial - physical or social
innovation
convenience product
profit objective
perceived risk
16. A new product that does not reach expectations for success - failing to reach sales objectives set
new product failure
bid riggin
portfolio management
cognitive learning theory
17. A change in an existing product that requires a moderate amount of learning or behavior change
price discrimination
customer relationship management (crm)
dynamically continuous innovation
laggards
18. The process by which the use of a product spreads throughout the population
brand loyalty
zone pricing
diffusion
national or manufacturer brands
19. A relatively permanent change in behavior caused by acquired information or experience
regression analysis
determining dimensions
learning
SWOT analysis
20. A flexible pricing strategy that reflects what individual customers are willing to pay
senior citizens
gen x
equipment
variable pricing
21. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
portfolio management
consumer-to-consumer e-commerce
economics of scale
perception
22. A brand that a group of individual products or individual brands share
trade or functional discounts
universal functions of marketing
operating costs
family brand
23. Behavior caused by a reaction to one stimulus that occurs in the presence of other similar stimuli
seasonal analysis
processed material
stimulus generalization
tipping point
24. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
sales forecast
learning
behavioral learning theories
clustering techniques
25. The physical good or the delivered service that supplies the desired benefit
actual product
cumulative quantity discounts
price maintenance
classical conditioning
26. Tangible products we can see - touch - smell - hear - taste
goods
list price
qualifying dimensions
reference group
27. The practice of setting a limited number of different specific prices - called price points - for items in a product line
venture teams
price lining
raw materials
target costing
28. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
cycle analysis
nondurable goods
growth stage
sales forecast
29. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
f.o.b. delivered pricing
umbrella pricing
market test
status symbols
30. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
pure subsistence economy
demand-based pricing
penetration strategy
umbrella pricing
31. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
maturity stage
hierarchy of needs
innovation
goods
32. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
demand-based pricing
decline stage
opinion leader
classical conditioning
33. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
status symbols
combiners
growth stage
product adoption
34. Tohose whose adoption to a new product signals a general acceptance of the innovation
quantity discounts
early majority
expert forecasting survey
price
35. The process by which organization adjust their offering in an attempt to match demand
trade or functional discounts
pure subsistence economy
capacity management
skimming price
36. Which means that as a company produces larger numbers of a particular product the cost of each unit of product goes down
licensing
economics of scale
f.o.b. origin pricing
national or manufacturer brands
37. Sometimes called millenials - refer to those born from 1978-1994
introduction
decline stage
gen y
umbrella pricing
38. A pricing tactic for two items that must be used together; one item is priced very low and the firm makes its profit on another - high-margin item essential to the operation of the first item
sales force forecasting survey
perception
motivation
captive pricing
39. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
value pricing everyday low-pricing
disintermediation
market segmentation
f.o.b. delivered pricing
40. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
maturity stage
early majority
universal functions of marketing
freight absorption pricing
41. Society's expectation about the appropriate attitudes - behaviors - and appearance for men and women
sex roles
senior citizens
price bundling
seasonal analysis
42. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
dynamic pricing
executive judgement
loss-leader pricing
social class
43. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
opportunity cost
brand
SWOT analysis
market information function
44. Pricing that is intended to maximize customer satisfaction and retention
personality
motivation
judgment
customer satisfaction objective
45. The overall feelings or attitude a person has about a product after purchasing it
self-concept
price leadership (follower)
consumer satisfaction/dissatisfiaction
multiple target market approach
46. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
benefit segmentation
raw materials
market
market manager
47. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
trademark
benefit segmentation
classical conditioning
market test
48. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
sales force forecasting survey
target market
price lining
late majority
49. A fairly homogeneous group of customers to whom a company wishes to appeal
dynamically continuous innovation
target market
early adopters
breakthrough opportunities
50. E-commerce that allows shoppers to purchase products through online bidding
captive pricing
sales force forecasting survey
goods
online auctions