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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
behavioral learning theories
conformity
time-series analysis
2. All the benefits the product will provide for consumers or business customers
co-branding
brand extension
target market
core product
3. A pricing tactic of charging reduced prices for larger quantities of product
quantity discounts
benefit segmentation
clickstream analysis
price lining
4. The strategy of selling products at unreasonably low prices to drive competitors out of business
real income
clustering techniques
predatory pricing
non-cumulative quantity discounts
5. The practice of setting a limited number of different specific prices - called price points - for items in a product line
micromarketing
economics of scale
impulse product
price lining
6. A homogeneous group of customers who will respond to a marketing mix in a similiar way
sales forecast
market segment
customer satisfaction
maintenance - repair - and operating products
7. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
stimulus generalization
learning
augmented product
impulse product
8. The value that customers give up - or exchange - to obtain a desired product
price
market
opportunity cost
perceived risk
9. A pricing strategy in which a firm introduces a new product at a very low price to encourage more customers to purchase it
penetration strategy
discontinuous innovation
store or private-label brands
profit objective
10. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
component parts
demand curve
portfolio management
trade or functional discounts
11. Selling two or more goods or services as a single package for one price
operating costs
price bundling
birthrate
market segmentation
12. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
portfolio management
economics of scale
bait and switch
actual product
13. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
licensing
family brand
price elastic
switching costs
14. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
uniform delivered pricing
demand curve
introduction
baby boomers
15. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
cost of ownership
co-branding
motivation
mass marketing
16. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
sales force forecasting survey
zone pricing
gen x
regression analysis
17. The belief that use of a product has potentially negative consequences - either financial - physical or social
perceived risk
consideration set
price lining
uniform delivered pricing
18. Government payments made to protect domestic businesses or to reimburse them when they must price at or below cost to make a sale. the subsidy can be a cash payment or tax relief
competitive advantage
knock-off
price subsidies
trade or functional discounts
19. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
customer relationship management (crm)
brand extension
durable goods
innovators
20. A manager who is responsible for developing and implementing the marketing plan for a single brand
brand loyalty
brand manager
store or private-label brands
shopping product
21. To try to increase the size of their target markets by combining two or more segments
combiners
reciprocity
diffusion
bid riggin
22. The first segment (2.5%) of a population to adopt a new product
culture
real income
early majority
innovators
23. Society's expectation about the appropriate attitudes - behaviors - and appearance for men and women
mass marketing
culture
sex roles
consumer behavior
24. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
augmented product
variable costs
hierarchy of needs
consumer behavior
25. When a percentage change in price results in a larger percentage change in the quantity demanded
yield-management pricing
price elastic
judgment
maturity stage
26. The overall feelings or attitude a person has about a product after purchasing it
price inelastic
brand equity
consumer behavior
consumer satisfaction/dissatisfiaction
27. Products created when firms transform raw materials from their original state
innovators
processed material
emergency product
brand equity
28. A marketing mix is tailored to fit some specific target customers
target marketing
variable pricing
target market
market segment
29. A brand that a group of individual products or individual brands share
family brand
early majority
customer forecasting survey
economics of scale
30. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
frequent discounting
cognitive learning theory
segments
price bundling
31. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
brand equity
brand loyalty
expert forecasting survey
bartering
32. The set of alternative brands the consumer is considering for the decision process
operant conditioning
determining dimensions
core product
consideration set
33. Costs involved in using a product
cost-plus pricing
operating costs
discontinuous innovation
customer satisfaction objective
34. Income that is adjusted to take out the effects of inflation on purchasing power
real income
diffusion
late majority
customer forecasting survey
35. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
test marketing
Delphi technique
lifestyle
perceived risk
36. Extent to which a firm fulfills a customers needs - desires - and expectations
empty nesters
knock-off
customer satisfaction
growth stage
37. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
service encounter
trademark
continous innovation
competitive advantage
38. An internal state that drives us to satisfy needs by activating goal-oriented behavior
price maintenance
product market
motivation
price elastic
39. People whose children are grown and who are now able to spend their money in other ways
disposable income
market manager
internal reference price
empty nesters
40. A learned predisposition to respond favorably or unfavorably to stimuli based on relatively enduring evaluations of people - objects - and issues
discetionary income
perception
variable costs
attitude
41. Combining two or more submarkets into one larger target market as a basis for one strategy
target marketing
hierarchy of needs
combined market approach
inelastic demand
42. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
actual product
SWOT analysis
reference group
executive judgement
43. Sometimes called millenials - refer to those born from 1978-1994
family life cycle
metropolitan statistical area (msa)
nondurable goods
gen y
44. What is left of disposable income after paying for necessities
discetionary income
perceived risk
maintenance - repair - and operating products
price discrimination
45. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
service encounter
f.o.b. origin pricing
portfolio management
market test
46. The process by which organization adjust their offering in an attempt to match demand
image enhancement objective
capacity management
maintenance - repair - and operating products
augmented product
47. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
dynamic pricing
product market
price leadership (follower)
switching costs
48. A pricing tactic in which the seller absorbs the total cost of transportation
online auctions
micromarketing
freight absorption pricing
image enhancement objective
49. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
information search
service encounter
trial pricing
maintenance - repair - and operating products
50. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
social class
umbrella pricing
motivation
dynamically continuous innovation