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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
personality
target marketing
market segment
internal reference price
2. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
attitude
time-series analysis
f.o.b. origin pricing
3. The process of eliminating interaction between customers and service providers
disintermediation
equipment
single target market approach
frequent discounting
4. Products that exhibit consistently high velocity sales in the consumer marketplace
status symbols
actual product
fast-moving consumer goods
market segmentation
5. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
market test
universal functions of marketing
micromarketing
variable pricing
6. Which means that as a company produces larger numbers of a particular product the cost of each unit of product goes down
breakthrough opportunities
economics of scale
market
price elasticity
7. Brands that are owned and sold by a specific - retailer or distributor
brand equity
maintenance - repair - and operating products
store or private-label brands
price elasticity
8. The process by which the use of a product spreads throughout the population
random factor analysis
trade or functional discounts
diffusion
information search
9. A manager who is responsible for developing and implementing the marketing plans for products sold to a specific customer group
raw materials
market manager
variable costs
opportunity cost
10. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
hierarchy of needs
f.o.b. delivered pricing
real income
social class
11. A marketing mix is tailored to fit some specific target customers
breakthrough opportunities
combined market approach
diffusion
target marketing
12. When a percentage change in price results in a smaller percentage change in the quantity demanded
cause-related marketing
brand extension
combined market approach
price inelastic
13. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
cognitive learning theory
family life cycle
augmented product
market information function
14. A pricing tactic in which customers in different geographic zones pay different transportation rates
knock-off
zone pricing
operant conditioning
umbrella pricing
15. Pricing that is intended to maximize customer satisfaction and retention
multiple target market approach
customer satisfaction objective
late majority
customer relationship management (crm)
16. An aggregating process - clustering people with similar needs into a "market segment"
classical conditioning
price elasticity
segmenting
real income
17. Charging a very high - premium price for a new product
skimming price
sustainability
diffusion
image enhancement objective
18. A means of measuring a website's success by tracking customers' movement around the company website
durable goods
hierarchy of needs
SWOT analysis
clickstream analysis
19. To try to find similar patterns within sets of data
clustering techniques
price bundling
f.o.b. delivered pricing
knock-off
20. Sometimes called millenials - refer to those born from 1978-1994
motivation
trial pricing
clickstream analysis
gen y
21. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
brand
universal functions of marketing
brand extension
uniform delivered pricing
22. Sales forecasting based on the intuition of one or more executives
executive judgement
operant conditioning
behavioral learning theories
consideration set
23. Learning that occurs as the result of rewards of punishments
equipment
operant conditioning
brand manager
motivation
24. The dimensions that consumers use to compare completing product alternatives
reciprocity
family brand
dynamic pricing
evaluative criteria
25. A pricing tactic of charging reduced prices for larger quantities of product
profit objective
knock-off
benefit segmentation
quantity discounts
26. The strategy of selling products at unreasonably low prices to drive competitors out of business
predatory pricing
breakthrough opportunities
uniform delivered pricing
actual product
27. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
introduction
bait and switch
product adoption
single target market approach
28. The practice of setting a limited number of different specific prices - called price points - for items in a product line
service encounter
price lining
umbrella pricing
regression analysis
29. A price-setting method based on estimated of demand at different prices
umbrella pricing
consumer behavior
birthrate
demand-based pricing
30. Those who adopt an innovation early in the diffusion process but later than the innovators
early adopters
co-branding
profit objective
actual product
31. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
late majority
discontinuous innovation
durable goods
sales forecast
32. Basic or necessary items that are available almost everywhere
birthrate
discetionary income
staples
self-concept
33. Discounts based on the total quantity bought within a specified time period
price
opinion leader
cumulative quantity discounts
learning
34. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
early majority
birthrate
knock-off
regression analysis
35. The process by which people select - organize - and interpret information form the outside world
consumer behavior
perception
strategic business unit sbu
judgment
36. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
seasonal analysis
dynamically continuous innovation
convenience product
margin
37. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
dynamic pricing
service encounter
gen y
early majority
38. Costs involved in using a product
information search
operating costs
cycle analysis
value pricing everyday low-pricing
39. The psychological characteristics that consistently influence the way a person responds to situations in the environment
customer satisfaction
personality
knock-off
brand extension
40. A relatively permanent change in behavior caused by acquired information or experience
switching costs
learning
actual product
target marketing
41. All the benefits the product will provide for consumers or business customers
involvment
conformity
sales or market share objective
core product
42. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
judgment
target market
f.o.b. delivered pricing
trade or functional discounts
43. Extent to which a firm fulfills a customers needs - desires - and expectations
knock-off
customer satisfaction
perception
discontinuous innovation
44. The values - beliefs - customs - and tastes that a group of people value
economics of scale
captive pricing
product line
culture
45. A pricing tactic for two items that must be used together; one item is priced very low and the firm makes its profit on another - high-margin item essential to the operation of the first item
brand manager
test marketing
captive pricing
real income
46. A firm's total product offering designed to satisfy a single need or desire of target customers
market manager
nondurable goods
operant conditioning
product line
47. The final stage in the product life cycle - in which sales decrease as customer needs change
consideration set
decline stage
behavioral learning theories
co-branding
48. A pricing strategy that considers the lifetime cost of using the product
competitive effect objective
price inelastic
variable pricing
cost of ownership
49. The overall feelings or attitude a person has about a product after purchasing it
sales forecast
judgment
differentation
consumer satisfaction/dissatisfiaction
50. An internal state that drives us to satisfy needs by activating goal-oriented behavior
introduction
motivation
Delphi technique
stimulus generalization
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