SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
bartering
core product
target costing
macro marketing
2. Brands that are owned and sold by a specific - retailer or distributor
price bundling
predatory pricing
store or private-label brands
trial pricing
3. A pricing strategy in which a firm sets prices that provide ultimate value to customers
staples
augmented product
sales force forecasting survey
value pricing everyday low-pricing
4. A group of potential customers with similar needs who are willing to exchange something of value with sellers offering various goods or services - that is ways of satisfying those needs
market
target costing
baby boomers
stimulus generalization
5. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
brand
innovators
cognitive learning theory
price discrimination
6. Discounts based on the total quantity bought within a specified time period
perception
cumulative quantity discounts
price inelastic
online auctions
7. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
brand loyalty
maturity stage
inelastic demand
price-floor pricing
8. Basic or necessary items that are available almost everywhere
staples
sex roles
prestige pricing
product adoption
9. A totally new product that creates major changes in the way we live
maturity stage
emergency product
discontinuous innovation
opinion leader
10. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
product adoption
venture teams
sales or market share objective
margin
11. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
fixed costs
penetration strategy
competitive effect objective
cognitive learning theory
12. The collaboration of two or more firms in setting prices - usually to keep prices high
price maintenance
empty nesters
capacity management
price elastic
13. Products that exhibit consistently high velocity sales in the consumer marketplace
stimulus generalization
fast-moving consumer goods
differentation
early adopters
14. Products we purchase when we're in dire need
discetionary income
emergency product
customer satisfaction
attitude
15. A pricing strategy that considers the lifetime cost of using the product
cost of ownership
clickstream analysis
demand curve
market segment
16. Pricing products to maximize sales or to attain a desired level of sales or market share
demand curve
breakthrough opportunities
SWOT analysis
sales or market share objective
17. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
discetionary income
co-branding
price elastic
hierarchy of needs
18. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
price subsidies
maturity stage
product life cycle
pure subsistence economy
19. The relative importance of perceived consequences of the purchase to a consumer
sustainability
SWOT analysis
involvment
licensing
20. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
image enhancement objective
dynamic pricing
diffusion
price leadership (follower)
21. A strategy of frequently using sale prices to increase sales volume
price-floor pricing
frequent discounting
profit objective
convenience product
22. Expensive goods that an organization uses in its daily operations that last for a long time
equipment
disintermediation
capacity management
bait and switch
23. The process by which the use of a product spreads throughout the population
diffusion
brand
target costing
consumer-to-consumer e-commerce
24. Pricing a new product low for a limited period of time to lower the risk for a customer
consumer-to-consumer e-commerce
generic marketing
trial pricing
market manager
25. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
cumulative quantity discounts
multicultural marketing
family life cycle
new product failure
26. A means of measuring a website's success by tracking customers' movement around the company website
loss-leader pricing
clickstream analysis
late majority
knock-off
27. The practice of linking products to a particular social cause on an ongoing or short-term basis
mass marketing
margin
cause-related marketing
involvment
28. A marketing mix is tailored to fit some specific target customers
target marketing
brand loyalty
culture
capacity management
29. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
baby boomers
shopping product
learning
clickstream analysis
30. The typical production oriented approach - vaguely aims at "everyone" with the same marketing mix
consumer satisfaction/dissatisfiaction
mass marketing
cycle analysis
market information function
31. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
licensing
discontinuous innovation
market information function
macro marketing
32. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
price-floor pricing
yield-management pricing
maintenance - repair - and operating products
market
33. Opportunities that help innovators develop hard to copy marketing strategies that will be very profitable for a long time
economics of scale
service encounter
breakthrough opportunities
introduction
34. The regret or remorse buyers may feel after making a purchase
portfolio management
opinion leader
product market
cognitive dissonance
35. Learning that occurs as the result of rewards of punishments
inelastic demand
core product
sales force forecasting survey
operant conditioning
36. Segmenting the market and picking one of the homogeneous segments as the firms target market
single target market approach
loss-leader pricing
licensing
birthrate
37. The actual interaction between the customer and the service provider
target market
behavioral learning theories
service encounter
product market
38. Pricing products with a focus on a target level of profit growth or a desired net profit margin
profit objective
trademark
perception
skimming price
39. The process involved when individuals or groups select - purchase - use - and dispose of goods - services - ideas - or experiences to satisfy their needs and desires
price inelastic
time-series analysis
SWOT analysis
consumer behavior
40. A strategy of ducking under a competitor's price by a fixed percentage
combiners
learning
umbrella pricing
price discrimination
41. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
consumer-to-consumer e-commerce
unsought products
real income
combiners
42. Discounts based only on the quantity purchased in individual orders
staples
late majority
growth stage
non-cumulative quantity discounts
43. The marketing mix is distinct from and better than what is available from a competitor
consumer satisfaction/dissatisfiaction
perceived risk
differentation
predatory pricing
44. The value that customers give up - or exchange - to obtain a desired product
brand manager
price
f.o.b. origin pricing
price elastic
45. An organizational unit that focuses on some product markets and is treated as a separate profit center
strategic business unit sbu
impulse product
market
regression analysis
46. A group within a society whose members share a distinctive set of beliefs - characteristics - or common experiences
sustainability
late majority
cognitive learning theory
subculture
47. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
conformity
prestige pricing
price elasticity
augmented product
48. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
lifestyle
cognitive learning theory
impulse product
classical conditioning
49. The seller fine tunes the marketing effort with info from a detailed customer database
experimental pricing
market information function
price
customer relationship management (crm)
50. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
national or manufacturer brands
customer satisfaction
qualifying dimensions