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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A firm's total product offering designed to satisfy a single need or desire of target customers
maturity stage
trademark
product line
micromarketing
2. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
conformity
price leadership (follower)
consumer behavior
competitive effect objective
3. The legal term for a brand name - brand mark - or trade character; trademark legally registered by a government obtains protection for exclusive use in that country
brand
trademark
behavioral learning theories
price subsidies
4. Learning that occurs as the result of rewards of punishments
specialty products
consumer satisfaction/dissatisfiaction
operant conditioning
price inelastic
5. People born between 1946 and 1964
baby boomers
decline stage
image enhancement objective
combined market approach
6. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
innovation
maturity stage
nondurable goods
regression analysis
7. Discounts based on the total quantity bought within a specified time period
cumulative quantity discounts
multiple target market approach
Delphi technique
opinion leader
8. The actual interaction between the customer and the service provider
service encounter
internal reference price
heuristics
discetionary income
9. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
dynamically continuous innovation
qualifying dimensions
margin
variable costs
10. The values - beliefs - customs - and tastes that a group of people value
margin
laggards
clustering techniques
culture
11. The practice of linking products to a particular social cause on an ongoing or short-term basis
cause-related marketing
knock-off
continous innovation
senior citizens
12. Society's expectation about the appropriate attitudes - behaviors - and appearance for men and women
competitive effect objective
customer satisfaction objective
executive judgement
sex roles
13. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
price leadership (follower)
consideration set
f.o.b. delivered pricing
product life cycle
14. Those who adopt an innovation early in the diffusion process but later than the innovators
price elastic
early adopters
perceived risk
price discrimination
15. A pricing strategy that draws on past experience of the marketer in setting appropriate prices
target marketing
price
judgment
f.o.b. origin pricing
16. Manufactured goods or subassemblies of finished items that organizations need to complete their own product
consideration set
price elastic
cycle analysis
component parts
17. The last consumers to adopt the innovation
laggards
customer relationship management (crm)
brand manager
trade or functional discounts
18. A pricing strategy that considers the lifetime cost of using the product
innovation
bid riggin
cost of ownership
dynamic pricing
19. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
market
introduction
margin
list price
20. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
list price
segments
social class
lifestyle
21. The process by which the use of a product spreads throughout the population
customer forecasting survey
diffusion
sales forecast
price inelastic
22. Communicating with large numbers of customers at the same time
non-cumulative quantity discounts
mass selling
market manager
bartering
23. When each family unit produces everything it consumes
brand equity
pure subsistence economy
multiple target market approach
clustering techniques
24. A change in beliefs or actions as a reaction to real or imagined group pressure
generic marketing
emergency product
conformity
laggards
25. Costs involved in using a product
segments
operating costs
opportunity cost
loss-leader pricing
26. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
stimulus generalization
cycle analysis
involvment
demand-based pricing
27. Tangible products we can see - touch - smell - hear - taste
senior citizens
price discrimination
goods
maturity stage
28. A means of characterizing consumers based on the different family stages they pass through as they grow older
family life cycle
prestige pricing
variable costs
segments
29. The percentage change in unit sales that results from a percentage change in price
price elasticity
judgment
generic marketing
target market
30. What is left after taxes
uniform delivered pricing
disposable income
capacity management
multiple target market approach
31. The process whereby a consumer searches for appropriate information needed to make a reasonable decision
competitive effect objective
product adoption
information search
classical conditioning
32. People over 65
target marketing
generic marketing
senior citizens
actual product
33. Pricing that is intended to have an effect on the marketing efforts of the competition
internal reference price
real income
product line
competitive effect objective
34. An aggregating process - clustering people with similar needs into a "market segment"
universal functions of marketing
variable costs
segmenting
growth stage
35. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
information search
clustering techniques
gen x
portfolio management
36. An actual or imaginary individual or group that has significant effect on an individual's evaluations - aspirations - or behavior
reference group
emergency product
value pricing everyday low-pricing
raw materials
37. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
classical conditioning
sales or market share objective
price elastic
growth stage
38. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
family brand
hierarchy of needs
segments
information search
39. A means of measuring a website's success by tracking customers' movement around the company website
clickstream analysis
switching costs
loss-leader pricing
umbrella pricing
40. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
profit objective
lifestyle
freight absorption pricing
uniform delivered pricing
41. Selling two or more goods or services as a single package for one price
subculture
knock-off
price bundling
differentation
42. Products we purchase when we're in dire need
family life cycle
store or private-label brands
brand
emergency product
43. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
freight absorption pricing
information search
self-concept
pure subsistence economy
44. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
qualifying dimensions
brand
decline stage
consumer behavior
45. The process by which organization adjust their offering in an attempt to match demand
dynamic pricing
product line
capacity management
decline stage
46. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
goods
cause-related marketing
component parts
licensing
47. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
actual product
goods
shopping product
self-concept
48. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
impulse product
determining dimensions
knock-off
target costing
49. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
raw materials
dynamic pricing
customer satisfaction objective
family life cycle
50. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
cycle analysis
captive pricing
multicultural marketing
growth stage