SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The loss of sales of an existing product when a new item in a product line or product family is introduced
SWOT analysis
price elasticity
cannibalization
cost-plus pricing
2. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
combiners
service encounter
price
brand
3. A market with broadly similar needs and sellers offering various - often divers - ways of satisfying those needs
frequent discounting
generic marketing
breakthrough opportunities
value pricing everyday low-pricing
4. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
determining dimensions
perceived risk
cycle analysis
augmented product
5. Brands that the manufacturer of the product owns
national or manufacturer brands
frequent discounting
price lining
product line
6. A group within a society whose members share a distinctive set of beliefs - characteristics - or common experiences
bait and switch
cognitive dissonance
expert forecasting survey
subculture
7. A situation in which an increase or a decrease in price will not significantly affect demand for the product
seasonal analysis
family life cycle
inelastic demand
cost-plus pricing
8. A pricing tactic in which the seller absorbs the total cost of transportation
fast-moving consumer goods
behavioral learning theories
freight absorption pricing
determining dimensions
9. All the benefits the product will provide for consumers or business customers
pure subsistence economy
actual product
core product
price elastic
10. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
pure subsistence economy
unsought products
venture teams
target costing
11. A theory of leaning that stresses the importance of internal mental processes and that view people as problem solvers - who actively use information from the world around them to master their environment
cognitive learning theory
demand-based pricing
regression analysis
cost of ownership
12. The seller fine tunes the marketing effort with info from a detailed customer database
customer relationship management (crm)
reciprocity
online auctions
gen y
13. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
micromarketing
zone pricing
information search
skimming price
14. Products that exhibit consistently high velocity sales in the consumer marketplace
executive judgement
store or private-label brands
price subsidies
fast-moving consumer goods
15. Those who adopt an innovation early in the diffusion process but later than the innovators
value pricing everyday low-pricing
f.o.b. delivered pricing
yield-management pricing
early adopters
16. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
knock-off
captive pricing
test marketing
raw materials
17. Goods that a business customer consumes in a relatively short time
bartering
maintenance - repair - and operating products
target marketing
market segment
18. Sales forecasts prepared by experts such as economists - management consultants - advertising executives - college professors - or other persons outside the firm
knock-off
expert forecasting survey
brand extension
price subsidies
19. An agreement in which one firm sells another firm the right to use a brand name for a specific purpose and for a specific period of time
market information function
licensing
consumer satisfaction/dissatisfiaction
judgment
20. E-commerce that allows shoppers to purchase products through online bidding
online auctions
information search
staples
senior citizens
21. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
nondurable goods
yield-management pricing
venture teams
self-concept
22. A brand that a group of individual products or individual brands share
family brand
processed material
price elasticity
lifestyle
23. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
product market
cost of ownership
motivation
capacity management
24. An integrated economic and social unit wit a large population nucleus
segmenting
culture
metropolitan statistical area (msa)
staples
25. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
continous innovation
frequent discounting
behavioral learning theories
decline stage
26. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
tipping point
heuristics
product adoption
dynamic pricing
27. A relatively permanent change in behavior caused by acquired information or experience
learning
goods
qualifying dimensions
involvment
28. What is left of disposable income after paying for necessities
shopping product
innovators
customer satisfaction objective
discetionary income
29. Tangible products we can see - touch - smell - hear - taste
goods
cumulative quantity discounts
universal functions of marketing
national or manufacturer brands
30. Pricing products with a focus on a target level of profit growth or a desired net profit margin
target market
profit objective
Delphi technique
market segment
31. The overall feelings or attitude a person has about a product after purchasing it
consumer satisfaction/dissatisfiaction
brand loyalty
quantity discounts
market segment
32. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
price elastic
product category manager
micromarketing
customer forecasting survey
33. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
uniform delivered pricing
evaluative criteria
trial pricing
differentation
34. A new product that copies with slight modification the design of an original product
family brand
processed material
knock-off
customer forecasting survey
35. A new product sold with the same brand name as a strong existing brand
new product failure
product market
brand extension
universal functions of marketing
36. A pricing strategy in which a firm sets prices that provide ultimate value to customers
value pricing everyday low-pricing
consumer behavior
price subsidies
consideration set
37. Income that is adjusted to take out the effects of inflation on purchasing power
uniform delivered pricing
consumer satisfaction/dissatisfiaction
real income
sustainability
38. Buying - selling - transporting - storing - standardization and grading - financing - risk taking - and market information
universal functions of marketing
price discrimination
involvment
staples
39. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
market test
market information function
market
product life cycle
40. When a percentage change in price results in a larger percentage change in the quantity demanded
growth stage
trade or functional discounts
price elastic
dynamic pricing
41. Extent to which a firm fulfills a customers needs - desires - and expectations
frequent discounting
customer satisfaction
sustainability
early majority
42. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
image enhancement objective
customer relationship management (crm)
nondurable goods
generic marketing
43. The process by which organization adjust their offering in an attempt to match demand
evaluative criteria
target costing
capacity management
metropolitan statistical area (msa)
44. A new product that does not reach expectations for success - failing to reach sales objectives set
captive pricing
new product failure
single target market approach
clickstream analysis
45. The difference between the cost of the product and the selling price of the product
switching costs
margin
processed material
price-floor pricing
46. The marketing mix is distinct from and better than what is available from a competitor
empty nesters
differentation
market segment
core product
47. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
growth stage
baby boomers
classical conditioning
profit objective
48. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
consumer-to-consumer e-commerce
innovators
dynamic pricing
product life cycle
49. Expensive goods that an organization uses in its daily operations that last for a long time
continous innovation
equipment
bartering
information search
50. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
segmenting
SWOT analysis
goods
random factor analysis