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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
convenience product
augmented product
family brand
self-concept
2. An arrangement unique to business marketing in which two organizations agree to buy from each other
price
conformity
reciprocity
staples
3. A modification of an existing product that sets one brand apart from its competitors
motivation
profit objective
continous innovation
differentation
4. A survey of a firm's sales force regarding anticipated sales in their territories for a specified period.
demand curve
sales force forecasting survey
list price
augmented product
5. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
augmented product
processed material
real income
uniform delivered pricing
6. Brands that are owned and sold by a specific - retailer or distributor
single target market approach
store or private-label brands
prestige pricing
baby boomers
7. The difference between the cost of the product and the selling price of the product
subculture
price bundling
mass selling
margin
8. A homogeneous group of customers who will respond to a marketing mix in a similiar way
market segment
market
image enhancement objective
product market
9. A strategy of ducking under a competitor's price by a fixed percentage
multiple target market approach
reference group
umbrella pricing
family brand
10. An organizational unit that focuses on some product markets and is treated as a separate profit center
strategic business unit sbu
freight absorption pricing
baby boomers
reference group
11. The process of eliminating interaction between customers and service providers
perception
disintermediation
reference group
sales forecast
12. Costs involved in using a product
brand manager
operating costs
customer satisfaction
operant conditioning
13. Refers to the generation born immediately following the baby boom - from 1965-1977
variable pricing
product line
dynamically continuous innovation
gen x
14. Products we purchase when we're in dire need
single target market approach
emergency product
price maintenance
family life cycle
15. A pricing tactic in which the cost of transporting the product from the factory to the customer's location is the responsibility of the customer
consumer-to-consumer e-commerce
f.o.b. origin pricing
co-branding
decline stage
16. An agreement between two brands to work together in marketing new or existing products
Delphi technique
learning
market test
co-branding
17. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
dynamic pricing
nondurable goods
combined market approach
bartering
18. The overall feelings or attitude a person has about a product after purchasing it
culture
processed material
cognitive learning theory
consumer satisfaction/dissatisfiaction
19. Opportunities that help innovators develop hard to copy marketing strategies that will be very profitable for a long time
personality
breakthrough opportunities
trademark
licensing
20. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
variable pricing
tipping point
late majority
fixed costs
21. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
marketing ethics
cognitive dissonance
strategic business unit sbu
target costing
22. The process involved when individuals or groups select - purchase - use - and dispose of goods - services - ideas - or experiences to satisfy their needs and desires
consumer behavior
trial pricing
breakthrough opportunities
operant conditioning
23. A strategy of frequently using sale prices to increase sales volume
customer satisfaction
cause-related marketing
frequent discounting
price discrimination
24. Pricing that is intended to have an effect on the marketing efforts of the competition
competitive effect objective
stimulus generalization
bait and switch
zone pricing
25. In the context of product diffusion - the point when a product's sales spike from a slow climb to an unprecedented new level - often accompanied by a steep price decline
tipping point
time-series analysis
target costing
price maintenance
26. A market with broadly similar needs and sellers offering various - often divers - ways of satisfying those needs
learning
growth stage
variable costs
generic marketing
27. The belief that use of a product has potentially negative consequences - either financial - physical or social
behavioral learning theories
perceived risk
random factor analysis
differentation
28. Tangible products we can see - touch - smell - hear - taste
price discrimination
customer forecasting survey
decline stage
goods
29. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
demand-based pricing
consumer satisfaction/dissatisfiaction
knock-off
introduction
30. The set of alternative brands the consumer is considering for the decision process
baby boomers
product category manager
combiners
consideration set
31. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
venture teams
trade or functional discounts
impulse product
price inelastic
32. A new product sold with the same brand name as a strong existing brand
brand extension
personality
determining dimensions
augmented product
33. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
store or private-label brands
variable costs
co-branding
cycle analysis
34. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
birthrate
product category manager
cannibalization
frequent discounting
35. Group of people within an organization who focus exclusively on the development of a new product
baby boomers
time-series analysis
market segment
venture teams
36. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
birthrate
quantity discounts
customer forecasting survey
sales force forecasting survey
37. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
price leadership (follower)
tipping point
licensing
dynamically continuous innovation
38. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
consumer-to-consumer e-commerce
non-cumulative quantity discounts
maintenance - repair - and operating products
national or manufacturer brands
39. The final stage in the product life cycle - in which sales decrease as customer needs change
decline stage
price discrimination
segmenting
mass selling
40. A relatively permanent change in behavior caused by acquired information or experience
demand-based pricing
learning
market
bid riggin
41. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
convenience product
executive judgement
family life cycle
variable costs
42. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
multiple target market approach
price discrimination
classical conditioning
brand
43. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
combiners
executive judgement
hierarchy of needs
Delphi technique
44. A change in an existing product that requires a moderate amount of learning or behavior change
target market
dynamically continuous innovation
stimulus generalization
late majority
45. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
hierarchy of needs
brand loyalty
qualifying dimensions
dynamic pricing
46. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
expert forecasting survey
test marketing
shopping product
reference group
47. An aggregating process - clustering people with similar needs into a "market segment"
yield-management pricing
sales or market share objective
segmenting
cycle analysis
48. Communicating with large numbers of customers at the same time
mass selling
customer satisfaction objective
innovators
specialty products
49. The practice of setting a limited number of different specific prices - called price points - for items in a product line
customer satisfaction objective
price lining
licensing
cycle analysis
50. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
growth stage
universal functions of marketing
clustering techniques
market