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Test your basic knowledge |
Marketing Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Basic or necessary items that are available almost everywhere
birthrate
list price
staples
component parts
2. Income that is adjusted to take out the effects of inflation on purchasing power
real income
classical conditioning
early majority
personality
3. The process by which a consumer or business customer begins to buy and use a new good - service - or idea
laggards
involvment
product adoption
price subsidies
4. Pricing products to maximize sales or to attain a desired level of sales or market share
sales or market share objective
core product
service encounter
raw materials
5. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
price discrimination
hierarchy of needs
perception
product adoption
6. A marketing mix is tailored to fit some specific target customers
lifestyle
target marketing
market information function
equipment
7. A pricing tactic in which the seller absorbs the total cost of transportation
clustering techniques
cost-plus pricing
freight absorption pricing
subculture
8. A consumer good or service that is usually low-prices - widely available - and purchase frequently with a minimum comparison and effort
convenience product
senior citizens
bartering
goods
9. The value of something that is given up to obtain something else
economics of scale
market segment
executive judgement
opportunity cost
10. The process by which organization adjust their offering in an attempt to match demand
service encounter
sex roles
capacity management
discontinuous innovation
11. A two step process of naming brand product markets and segmenting these broad products markets in order to select target markets and develop suitable marketing mixes
non-cumulative quantity discounts
clustering techniques
market segmentation
staples
12. An aggregating process - clustering people with similar needs into a "market segment"
segmenting
zone pricing
price bundling
image enhancement objective
13. The actual interaction between the customer and the service provider
trend analysis
test marketing
service encounter
cost-plus pricing
14. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
SWOT analysis
internal reference price
zone pricing
umbrella pricing
15. To try to increase the size of their target markets by combining two or more segments
price discrimination
Delphi technique
combiners
judgment
16. The difference between the cost of the product and the selling price of the product
sex roles
new product failure
customer relationship management (crm)
margin
17. Goods that a business customer consumes in a relatively short time
mass marketing
Delphi technique
customer satisfaction objective
maintenance - repair - and operating products
18. The percentage change in unit sales that results from a percentage change in price
tipping point
consumer satisfaction/dissatisfiaction
price elasticity
perceived risk
19. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
maintenance - repair - and operating products
opportunity cost
cycle analysis
product market
20. Brands that are owned and sold by a specific - retailer or distributor
hierarchy of needs
store or private-label brands
clickstream analysis
self-concept
21. A manager who is responsible for developing and implementing the marketing plan for a single brand
competitive effect objective
unsought products
brand manager
store or private-label brands
22. To try to find similar patterns within sets of data
product market
segments
clustering techniques
lifestyle
23. The overall feelings or attitude a person has about a product after purchasing it
consumer satisfaction/dissatisfiaction
non-cumulative quantity discounts
fast-moving consumer goods
combiners
24. A means of measuring a website's success by tracking customers' movement around the company website
staples
clickstream analysis
brand extension
bartering
25. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
market segment
SWOT analysis
experimental pricing
product category manager
26. Concept that explains how products go through four distinct stages from birth to death: introduction - growth - maturity - and decline
product life cycle
price elastic
brand manager
clickstream analysis
27. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
brand loyalty
random factor analysis
sales or market share objective
combiners
28. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
sales forecast
decline stage
target marketing
operating costs
29. What is left after taxes
disposable income
experimental pricing
price lining
product adoption
30. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
f.o.b. origin pricing
customer relationship management (crm)
durable goods
competitive advantage
31. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
sales forecast
variable costs
demand-based pricing
dynamically continuous innovation
32. A mental rule of thumb that leads to a speedy decision by simplifying the process
heuristics
market segment
sales or market share objective
sales forecast
33. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
laggards
uniform delivered pricing
frequent discounting
consideration set
34. A strategy where prices are set significantly higher than competing brands
loss-leader pricing
baby boomers
determining dimensions
prestige pricing
35. E-commerce that allows shoppers to purchase products through online bidding
early majority
online auctions
time-series analysis
price leadership (follower)
36. The process of eliminating interaction between customers and service providers
disintermediation
core product
combined market approach
processed material
37. Costs of production that do not change with the number of units produced
market segment
demand-based pricing
fixed costs
skimming price
38. A social process that directs an economy
macro marketing
trend analysis
Delphi technique
economics of scale
39. Pricing a new product low for a limited period of time to lower the risk for a customer
quantity discounts
trial pricing
sustainability
reciprocity
40. The patter of living that determines how people choose to spend their time - money - and energy that reflects their values - tastes - and preferences
sales or market share objective
price bundling
value pricing everyday low-pricing
lifestyle
41. The regret or remorse buyers may feel after making a purchase
clickstream analysis
cognitive dissonance
segmenting
classical conditioning
42. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
maturity stage
late majority
self-concept
disintermediation
43. Communicating with large numbers of customers at the same time
sustainability
motivation
cycle analysis
mass selling
44. A pricing tactic of charging reduced prices for larger quantities of product
reference group
early majority
quantity discounts
equipment
45. The pricing strategy of setting prices below cost to attract customers into a store
product life cycle
loss-leader pricing
new product failure
single target market approach
46. A fairly homogeneous group of customers to whom a company wishes to appeal
price subsidies
switching costs
target market
judgment
47. Those that actually affect the customers purchase of specific product or brand in a product market
disintermediation
determining dimensions
price leadership (follower)
price bundling
48. When a percentage change in price results in a larger percentage change in the quantity demanded
fixed costs
price elastic
demand-based pricing
classical conditioning
49. A person who is frequently able to influence others' attitudes or behaviors by virtue of his or her active interest and expertise in one or more product categories
fast-moving consumer goods
SWOT analysis
yield-management pricing
opinion leader
50. An integrated economic and social unit wit a large population nucleus
metropolitan statistical area (msa)
cognitive dissonance
baby boomers
store or private-label brands
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