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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
disintermediation
behavioral learning theories
senior citizens
real income
2. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
non-cumulative quantity discounts
consumer-to-consumer e-commerce
sales forecast
unsought products
3. Group of people within an organization who focus exclusively on the development of a new product
differentation
gen x
venture teams
early majority
4. A method of selling prices in which the seller totals all the unit costs for the product and the adds the desired profit per unit
cost-plus pricing
consumer satisfaction/dissatisfiaction
self-concept
macro marketing
5. The collaboration of two or more firms in setting prices - usually to keep prices high
cannibalization
price maintenance
stimulus generalization
customer satisfaction
6. Products we purchase when we're in dire need
predatory pricing
cognitive dissonance
specialty products
emergency product
7. Brands that the manufacturer of the product owns
national or manufacturer brands
quantity discounts
umbrella pricing
diffusion
8. Sometimes called millenials - refer to those born from 1978-1994
product market
non-cumulative quantity discounts
gen y
portfolio management
9. The firm that sets prices first in a industry; other major firms in the industry follow the leader by standing in line
market
nondurable goods
late majority
price leadership (follower)
10. The final stage in the product life cycle - in which sales decrease as customer needs change
cause-related marketing
attitude
decline stage
sustainability
11. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
target costing
demand-based pricing
late majority
classical conditioning
12. Products that consumers purchase to signal membership in a desirable social class
status symbols
gen x
subculture
national or manufacturer brands
13. The actual interaction between the customer and the service provider
equipment
service encounter
cognitive learning theory
information search
14. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
disposable income
bid riggin
customer relationship management (crm)
dynamic pricing
15. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
demand curve
benefit segmentation
new product failure
cumulative quantity discounts
16. The value that customers give up - or exchange - to obtain a desired product
innovation
subculture
augmented product
price
17. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
test marketing
product category manager
price lining
decline stage
18. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
late majority
motivation
generic marketing
yield-management pricing
19. Consumers products that provide benefits over a long period of time - such as cars - furniture - and appliances
price inelastic
durable goods
capacity management
differentation
20. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
single target market approach
time-series analysis
pure subsistence economy
brand loyalty
21. A set of price or a price range in consumers' minds that they refer to in evaluating a product's price
product life cycle
internal reference price
discontinuous innovation
personality
22. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
competitive effect objective
experimental pricing
combined market approach
price-floor pricing
23. Income that is adjusted to take out the effects of inflation on purchasing power
market manager
micromarketing
real income
core product
24. A good or service with unique characteristics that are important to the buyer and for which the buyer will devote significant effort to acquire
fixed costs
core product
specialty products
price leadership (follower)
25. To try to increase the size of their target markets by combining two or more segments
involvment
augmented product
combiners
national or manufacturer brands
26. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
zone pricing
emergency product
product market
loss-leader pricing
27. The marketing mix is distinct from and better than what is available from a competitor
staples
differentation
attitude
cumulative quantity discounts
28. A method of predicting sales based on finding a relationship between past sales and one or more independent variables - such as population or income
regression analysis
equipment
experimental pricing
service encounter
29. Moral standards that guide marketing decisions and actions
venture teams
bid riggin
strategic business unit sbu
marketing ethics
30. The overall feelings or attitude a person has about a product after purchasing it
innovation
self-concept
consumer satisfaction/dissatisfiaction
target market
31. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
metropolitan statistical area (msa)
predatory pricing
random factor analysis
motivation
32. Those that actually affect the customers purchase of specific product or brand in a product market
processed material
determining dimensions
durable goods
decline stage
33. When a percentage change in price results in a smaller percentage change in the quantity demanded
price inelastic
list price
operating costs
experimental pricing
34. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
market test
reference group
consideration set
specialty products
35. A product people often buy on the spur of the moment
impulse product
raw materials
subculture
prestige pricing
36. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
micromarketing
maturity stage
growth stage
freight absorption pricing
37. Selling two or more goods or services as a single package for one price
price bundling
raw materials
reference group
perceived risk
38. E-commerce that allows shoppers to purchase products through online bidding
brand extension
self-concept
non-cumulative quantity discounts
online auctions
39. The first segment (2.5%) of a population to adopt a new product
early adopters
combined market approach
innovators
classical conditioning
40. A pricing strategy in which a firm sets prices that provide ultimate value to customers
time-series analysis
non-cumulative quantity discounts
value pricing everyday low-pricing
consumer behavior
41. An illegal marketing practice in which an advertised price special is used as bait to get customers into the store with the intention of switching them to a higher-priced item
market segment
mass selling
early adopters
bait and switch
42. Consumer products that provide benefits for a short time because they are consumed - such as food - or are no longer useful such as newspaper.
price leadership (follower)
quantity discounts
nondurable goods
hierarchy of needs
43. Discounts based only on the quantity purchased in individual orders
price discrimination
non-cumulative quantity discounts
market segment
continous innovation
44. An arrangement unique to business marketing in which two organizations agree to buy from each other
time-series analysis
reciprocity
bartering
trade or functional discounts
45. A totally new product that creates major changes in the way we live
discontinuous innovation
shopping product
universal functions of marketing
dynamically continuous innovation
46. Charging a very high - premium price for a new product
sales force forecasting survey
skimming price
cost of ownership
judgment
47. The set of alternative brands the consumer is considering for the decision process
yield-management pricing
motivation
judgment
consideration set
48. A brand that a group of individual products or individual brands share
segments
family brand
fast-moving consumer goods
market segmentation
49. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
quantity discounts
component parts
new product failure
variable costs
50. A change in an existing product that requires a moderate amount of learning or behavior change
market test
diffusion
customer relationship management (crm)
dynamically continuous innovation