SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The value of a brand to an organization
disintermediation
brand equity
disposable income
licensing
2. Buying - selling - transporting - storing - standardization and grading - financing - risk taking - and market information
combiners
universal functions of marketing
online auctions
non-cumulative quantity discounts
3. Communicating with large numbers of customers at the same time
cannibalization
mass selling
goods
customer forecasting survey
4. The value that customers give up - or exchange - to obtain a desired product
test marketing
price
convenience product
sales force forecasting survey
5. Group of people within an organization who focus exclusively on the development of a new product
market test
venture teams
national or manufacturer brands
f.o.b. origin pricing
6. The set of alternative brands the consumer is considering for the decision process
subculture
consideration set
new product failure
attitude
7. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
unsought products
skimming price
late majority
raw materials
8. Relevant to including a customer type in a product market
bartering
early adopters
mass selling
qualifying dimensions
9. The practice of exchanging a good or service for another good or service of like value
sales force forecasting survey
decline stage
bartering
segments
10. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
brand
frequent discounting
Delphi technique
marketing ethics
11. The last consumers to adopt the innovation
sales or market share objective
strategic business unit sbu
value pricing everyday low-pricing
laggards
12. Number of babies born per 1000 people fluctuated greatly in last 65 years
operant conditioning
pure subsistence economy
brand manager
birthrate
13. The collaboration of two or more firms in setting prices - usually to keep prices high
co-branding
uniform delivered pricing
product adoption
price maintenance
14. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
executive judgement
micromarketing
trial pricing
value pricing everyday low-pricing
15. Testing the complete marketing plan in a small geographic area that is similar to the larger market the firm hopes to enter
test marketing
reciprocity
capacity management
core product
16. An individual's self-image that is composed of a mixture of beliefs - observations - and feelings about personal attributes
qualifying dimensions
self-concept
sales force forecasting survey
specialty products
17. Costs involved in using a product
experimental pricing
operating costs
innovators
bartering
18. When each family unit produces everything it consumes
decline stage
brand manager
pure subsistence economy
learning
19. Sales forecasting based on the intuition of one or more executives
price maintenance
executive judgement
target market
cognitive dissonance
20. A pattern of repeat product purchases - accompanied by an underlying positive attitude toward the brand - which is based on the belief that the brand makes products superior to its competition
target market
cause-related marketing
brand loyalty
single target market approach
21. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
price maintenance
competitive effect objective
fast-moving consumer goods
product market
22. A process in which firms identify the quality and functionality needed to satisfy customers and what price they are willing to pay before the product is designed; the product is manufactured only if the firm can control costs to meet the required pri
evaluative criteria
diffusion
target costing
nondurable goods
23. The collection - analysis - and distribution of all the info needed to plan - carry out - and control marketing activities - wether in the firms own neighborhood or in a market overseas
yield-management pricing
market information function
clickstream analysis
segmenting
24. Pricing a new product low for a limited period of time to lower the risk for a customer
frequent discounting
equipment
differentation
trial pricing
25. Brands that are owned and sold by a specific - retailer or distributor
macro marketing
price subsidies
store or private-label brands
combiners
26. The amount of a product a company expects to sell during a specific period at a specified level of marketing activities
sales forecast
mass marketing
cognitive learning theory
cost-plus pricing
27. The difference between the cost of the product and the selling price of the product
margin
impulse product
attitude
national or manufacturer brands
28. A strategy of experimenting with prices until the price that generates the highest profitability is found
executive judgement
price-floor pricing
experimental pricing
price subsidies
29. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
convenience product
marketing ethics
late majority
customer satisfaction
30. The seller fine tunes the marketing effort with info from a detailed customer database
customer relationship management (crm)
micromarketing
price elastic
co-branding
31. A marketing mix is tailored to fit some specific target customers
differentation
multiple target market approach
target marketing
brand manager
32. Pricing products to maximize sales or to attain a desired level of sales or market share
cause-related marketing
cost-plus pricing
single target market approach
sales or market share objective
33. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
growth stage
cause-related marketing
customer forecasting survey
consumer behavior
34. To try to find similar patterns within sets of data
cognitive dissonance
demand curve
customer relationship management (crm)
clustering techniques
35. An internal state that drives us to satisfy needs by activating goal-oriented behavior
umbrella pricing
universal functions of marketing
motivation
disposable income
36. A good or service for which consumers spend considerable time and effort gathering information and comparing alternatives before making a purchase
classical conditioning
sales or market share objective
family brand
shopping product
37. The percentage change in unit sales that results from a percentage change in price
price elasticity
segments
clickstream analysis
price elastic
38. Government payments made to protect domestic businesses or to reimburse them when they must price at or below cost to make a sale. the subsidy can be a cash payment or tax relief
demand curve
perceived risk
market information function
price subsidies
39. Brands that the manufacturer of the product owns
national or manufacturer brands
dynamic pricing
cycle analysis
discontinuous innovation
40. Tangible products we can see - touch - smell - hear - taste
heuristics
goods
customer relationship management (crm)
trend analysis
41. A new product that does not reach expectations for success - failing to reach sales objectives set
new product failure
price discrimination
pure subsistence economy
switching costs
42. Combining two or more submarkets into one larger target market as a basis for one strategy
combined market approach
differentation
introduction
brand extension
43. A manager who is responsible for developing and implementing the marketing plan for all the brands and products within a product category
service encounter
classical conditioning
customer relationship management (crm)
product category manager
44. A pricing tactic in which a firm adds a standard shipping charge to the price for all customers regardless the location
discetionary income
lifestyle
marketing ethics
uniform delivered pricing
45. A fairly homogeneous group of customers to whom a company wishes to appeal
cost of ownership
target market
reciprocity
differentation
46. Refers to the generation born immediately following the baby boom - from 1965-1977
gen x
cannibalization
segments
market manager
47. Extent to which a firm fulfills a customers needs - desires - and expectations
customer satisfaction
empty nesters
price leadership (follower)
unsought products
48. An approach that categorizes motives according to five levels of importance - the more basic needs being on the bottom of the hierarchy and the higher needs at the top
clickstream analysis
hierarchy of needs
family brand
venture teams
49. Communication and purchases that occur among individuals without directly involving the manufacturer or retailer
consumer-to-consumer e-commerce
customer satisfaction objective
brand loyalty
market segment
50. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
time-series analysis
combined market approach
sales force forecasting survey
brand