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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tangible products we can see - touch - smell - hear - taste
consumer satisfaction/dissatisfiaction
segments
goods
price discrimination
2. Those that actually affect the customers purchase of specific product or brand in a product market
determining dimensions
price lining
national or manufacturer brands
goods
3. Products created when firms transform raw materials from their original state
gen x
target costing
processed material
operant conditioning
4. People over 65
senior citizens
profit objective
multiple target market approach
penetration strategy
5. An analysis attempting to attribute erratic sales variations to random - nonrecurrent events
bartering
service encounter
portfolio management
random factor analysis
6. A survey of customers regarding the types and quantities of products they intend to buy during a specific period
empty nesters
price-floor pricing
store or private-label brands
customer forecasting survey
7. The last consumers to adopt the innovation
price inelastic
executive judgement
laggards
product adoption
8. The first stage of the product life cycle in which slow growth follows the introduction of a new product in the marketplace
combined market approach
introduction
sex roles
differentation
9. The set of alternative brands the consumer is considering for the decision process
internal reference price
unsought products
consideration set
co-branding
10. The pricing strategy in which the price can easily be adjusted to meet changes in the marketplace
dynamic pricing
gen y
classical conditioning
disintermediation
11. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
impulse product
yield-management pricing
trial pricing
market manager
12. Moral standards that guide marketing decisions and actions
learning
marketing ethics
generic marketing
early majority
13. A group within a society whose members share a distinctive set of beliefs - characteristics - or common experiences
target costing
subculture
co-branding
birthrate
14. The cost of production (raw and processed materials - parts - and labor) that are tried to - and vary depending on - the number of units produced
demand-based pricing
maturity stage
market segment
variable costs
15. Selling two or more goods or services as a single package for one price
brand extension
pure subsistence economy
judgment
price bundling
16. To try to increase the size of their target markets by combining two or more segments
margin
combiners
time-series analysis
consideration set
17. A change in an existing product that requires a moderate amount of learning or behavior change
information search
brand loyalty
dynamically continuous innovation
mass marketing
18. An analysis of daily - weekly or monthly sales figures to evaluate the degree to which seasonal factors influence sales
experimental pricing
seasonal analysis
early adopters
cause-related marketing
19. Relevant to including a customer type in a product market
disposable income
qualifying dimensions
birthrate
perceived risk
20. Pricing that is intended to maximize customer satisfaction and retention
customer satisfaction objective
durable goods
qualifying dimensions
fixed costs
21. The regret or remorse buyers may feel after making a purchase
nondurable goods
staples
value pricing everyday low-pricing
cognitive dissonance
22. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
heuristics
service encounter
maturity stage
trade or functional discounts
23. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
competitive advantage
determining dimensions
price
competitive effect objective
24. A strategy of ducking under a competitor's price by a fixed percentage
umbrella pricing
zone pricing
family brand
margin
25. Products we purchase when we're in dire need
family brand
quantity discounts
emergency product
capacity management
26. An analysis of sales figures for a period of 3 to 5 years to ascertain whether sales fluctuate in a consistent - periodic manner
dynamic pricing
combiners
cycle analysis
zone pricing
27. An agreement between two brands to work together in marketing new or existing products
motivation
online auctions
co-branding
bartering
28. A means of characterizing consumers based on the different family stages they pass through as they grow older
family life cycle
sustainability
list price
qualifying dimensions
29. The process by which people select - organize - and interpret information form the outside world
venture teams
metropolitan statistical area (msa)
experimental pricing
perception
30. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
classical conditioning
perception
list price
economics of scale
31. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
sales or market share objective
customer satisfaction objective
augmented product
status symbols
32. Theories of learning that focus on how consumer behavior is changed by external events or stimuli
new product failure
behavioral learning theories
economics of scale
sex roles
33. A name - term - symbol - or any other unique element of a product that identifies one firm's product(s) and sets it apart from the competition
competitive effect objective
brand
product life cycle
f.o.b. origin pricing
34. A pricing tactic in which the seller absorbs the total cost of transportation
determining dimensions
competitive effect objective
freight absorption pricing
metropolitan statistical area (msa)
35. A forecasting method that uses historical sales data to discover patterns in the firm's sales over time and generally involves trend - cycle - seasonal - and random factor analyses
time-series analysis
gen x
list price
trade or functional discounts
36. The physical good or the delivered service that supplies the desired benefit
penetration strategy
actual product
augmented product
trade or functional discounts
37. A fairly homogeneous group of customers to whom a company wishes to appeal
specialty products
target market
consideration set
product life cycle
38. When a percentage change in price results in a larger percentage change in the quantity demanded
target market
price elastic
discontinuous innovation
regression analysis
39. The process by which organization adjust their offering in an attempt to match demand
portfolio management
capacity management
venture teams
price
40. The seller fine tunes the marketing effort with info from a detailed customer database
mass selling
gen y
evaluative criteria
customer relationship management (crm)
41. A modification of an existing product that sets one brand apart from its competitors
experimental pricing
cognitive dissonance
early majority
continous innovation
42. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
consumer behavior
service encounter
product category manager
late majority
43. A firm's total product offering designed to satisfy a single need or desire of target customers
fast-moving consumer goods
segments
product line
reference group
44. Identifies and lists the firms strengths and weaknesses and its opportunities and threats
price maintenance
SWOT analysis
specialty products
store or private-label brands
45. An approach to market segmentation in which organizations focus precise marketing efforts on very small geographic markets
prestige pricing
pure subsistence economy
micromarketing
predatory pricing
46. A market with very similar needs and sellers offering various close substitute ways of satisfying those needs
product market
f.o.b. delivered pricing
nondurable goods
maturity stage
47. The illegal practice of offering the same product of like quality and quantity to different business customers at different prices - thus lessening competition
price discrimination
impulse product
disposable income
brand loyalty
48. Charging a very high - premium price for a new product
evaluative criteria
skimming price
cognitive learning theory
gen x
49. A social process that directs an economy
processed material
penetration strategy
macro marketing
continous innovation
50. Products of the fishing - lumber - agricultural - and mining industries that organizational customers purchase to use in their finished products
augmented product
raw materials
economics of scale
trademark