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Test your basic knowledge |
Marketing Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pricing that is intended to maximize customer satisfaction and retention
breakthrough opportunities
economics of scale
customer satisfaction objective
fixed costs
2. A pricing tactic in which the cost of loading and transporting the product to the customer is included in the selling price - paid by the manufacturer
real income
f.o.b. delivered pricing
knock-off
impulse product
3. A product people often buy on the spur of the moment
competitive advantage
universal functions of marketing
impulse product
customer satisfaction
4. People whose children are grown and who are now able to spend their money in other ways
cognitive dissonance
cost of ownership
empty nesters
market test
5. People over 65
random factor analysis
sales or market share objective
senior citizens
seasonal analysis
6. Learning that occurs when a stimulus eliciting a response is paired with another stimulus that initially does not elicit a response over time because of its association with the first stimulus
customer satisfaction objective
brand manager
classical conditioning
expert forecasting survey
7. Pricing a new product low for a limited period of time to lower the risk for a customer
trial pricing
brand manager
store or private-label brands
strategic business unit sbu
8. The process of eliminating interaction between customers and service providers
subculture
brand manager
customer forecasting survey
disintermediation
9. What is left after taxes
price-floor pricing
emergency product
social class
disposable income
10. Brands that are owned and sold by a specific - retailer or distributor
price maintenance
brand extension
raw materials
store or private-label brands
11. Collusion between suppliers responding to bid requests to lessen competition and secure higher margins
determining dimensions
macro marketing
f.o.b. delivered pricing
bid riggin
12. The price the end customer is expected to pay as determined by the manufacturer
non-cumulative quantity discounts
laggards
list price
uniform delivered pricing
13. Communicating with large numbers of customers at the same time
family brand
maturity stage
mass selling
trademark
14. The process by which the use of a product spreads throughout the population
fixed costs
diffusion
captive pricing
perceived risk
15. The practice of setting a limited number of different specific prices - called price points - for items in a product line
price elasticity
price lining
maturity stage
cause-related marketing
16. Making a product available to buyers in one or more test areas and measuring purchases and consumer responses
introduction
diffusion
cognitive learning theory
market test
17. Which treats alternative products divisions - or strategic buisness units as though they were stock investments - to be bought and sold using financial criteria
discontinuous innovation
portfolio management
time-series analysis
stimulus generalization
18. The third and longest stage in the product life cycle - in which sales peak and profit margin narrows
tipping point
processed material
maturity stage
time-series analysis
19. A modification of an existing product that sets one brand apart from its competitors
attitude
list price
single target market approach
continous innovation
20. The actual product plus other supporting features such as a warranty - credit - delivery - installation - and repair service after the sale
determining dimensions
metropolitan statistical area (msa)
augmented product
self-concept
21. The second stage in the product life cycle - during which the product is accepted and sales rapidly increase
perceived risk
discetionary income
growth stage
switching costs
22. A two step process of naming brand product markets and segmenting these broad products markets in order to select target markets and develop suitable marketing mixes
learning
heuristics
market segmentation
non-cumulative quantity discounts
23. An agreement between two brands to work together in marketing new or existing products
sales or market share objective
co-branding
strategic business unit sbu
introduction
24. A brand that a group of individual products or individual brands share
family brand
equipment
late majority
pure subsistence economy
25. A practice of charging different prices to a different customers to manage capacity while maximizing revenues
Delphi technique
consumer satisfaction/dissatisfiaction
benefit segmentation
yield-management pricing
26. A pricing tactic for two items that must be used together; one item is priced very low and the firm makes its profit on another - high-margin item essential to the operation of the first item
price inelastic
discontinuous innovation
captive pricing
market information function
27. Discounts off the list price of products to members of the channel of distribution that perform various marketing functions
involvment
single target market approach
sex roles
trade or functional discounts
28. The psychological characteristics that consistently influence the way a person responds to situations in the environment
market information function
specialty products
price lining
personality
29. Moral standards that guide marketing decisions and actions
information search
marketing ethics
multiple target market approach
predatory pricing
30. Goods or services for which a consumer has little awareness or interest until the product or a need for the product is brought to his or her attention
unsought products
seasonal analysis
stimulus generalization
component parts
31. Pricing intended to establish a desired image or positioning to prospective customers
competitive advantage
predatory pricing
image enhancement objective
shopping product
32. An analysis that focuses on aggregate sales data over a period of many years to determine general trends in annual sales
perception
trend analysis
clickstream analysis
price leadership (follower)
33. The collaboration of two or more firms in setting prices - usually to keep prices high
determining dimensions
attitude
decline stage
price maintenance
34. Means that a firm has a marketing mix that the target market sees as better than a competitors mix
empty nesters
maturity stage
competitive advantage
discetionary income
35. A social process that directs an economy
pure subsistence economy
macro marketing
market test
venture teams
36. The value of a brand to an organization
price
market segmentation
target market
brand equity
37. To try to increase the size of their target markets by combining two or more segments
internal reference price
penetration strategy
stimulus generalization
combiners
38. What is left of disposable income after paying for necessities
discetionary income
price
segmenting
consumer-to-consumer e-commerce
39. A method for calculating price in which - to maintain full plant operating capacity - a portion of a firm's output may be sold at a price that covers only marginal costs of production
experimental pricing
early adopters
price leadership (follower)
price-floor pricing
40. A strategy of experimenting with prices until the price that generates the highest profitability is found
experimental pricing
breakthrough opportunities
operating costs
trademark
41. The practice of recognizing and targeting the distinctive needs and wants of one or more ethnic subcultures
price inelastic
multicultural marketing
impulse product
product adoption
42. Learning that occurs as the result of rewards of punishments
image enhancement objective
decline stage
component parts
operant conditioning
43. Combining two or more submarkets into one larger target market as a basis for one strategy
goods
tipping point
customer relationship management (crm)
combined market approach
44. An internal state that drives us to satisfy needs by activating goal-oriented behavior
price leadership (follower)
motivation
umbrella pricing
augmented product
45. The overall rank or social standing of groups of people within society according to the value assigned to such factors as family background - education - occupation - and income
sales or market share objective
perceived risk
reference group
social class
46. A plot of the quantity of a product that customers will buy in a market during a period of time at various prices if all other factors remain the same
demand curve
competitive advantage
gen y
gen x
47. A marketing mix is tailored to fit some specific target customers
sales forecast
lifestyle
target marketing
customer relationship management (crm)
48. The adopters who are willing to try new products when there is a little or no risk associated with the purchase - when the purchase becomes an economic necessity - or when there is a social pressure to purchase
dynamic pricing
differentation
introduction
late majority
49. A product that consumers perceive to be new and different form existing products
baby boomers
innovation
dynamically continuous innovation
segments
50. A price-setting method based on estimated of demand at different prices
market test
demand-based pricing
real income
lifestyle