Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be brief and to the point

2. Awareness of others perceptions of yourself

3. A group of people from different departments or areas working together.

4. What % of communication is paralanguage?

5. What are the unhealthy listening patterns and habits?

6. Conversation killers

7. Which 2 guidelines for listening would you choose to incorporate more into your listening?

8. Associated meaning

9. Nonassertive

10. What % of communication is language?

11. A struggle between 2 or more people

12. We compare our weaknesses with others strengths (causes inferiority)

13. What % of communication is nonverbal?

14. Harmonious and assertive tone

15. It takes a lot longer to _____ a relational mess then it does to prevent one

16. Same words may be interpreted differently than you meant

17. What are the 3 codes used to express thoughts and feelings?

18. Criticism expressed in a way that threatens the other person (retaliate)

19. Having good manners in your dealing with people.

20. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action

21. _______________ criticism is presented in a way that can help you learn and grow.

22. Hallway

23. Putting message in sending form

24. The unwillingness to express thoughts and feelings in a conflict (you run)

25. Say something behind back

26. Doing what needs to be done and doing it withou tbeing told

27. The symbol reflects our understanding (we see a chair we know its a chair)

28. Hunger

29. What are the different kinds of intimacy?

30. Aggressive

31. Factors that shape our frame of reference

32. Introducing a new person to a group

33. What is the nature of conflict?

34. Putting up an emotional guard against negative opinion

35. Anything that distracts

36. Basics of tact and courtesy

37. A ________________ can be the difference between understanding and not

38. Making introductions

39. Handling problems and criticism gracefully and maturely

40. Training of oneself; correction or regulation of oneself for improvement

41. Self concept that reflects the way we believe others see us

42. Your ability to understand and manage your own emotions and be sensitive to others emotions

43. Willingness to take credit and blame for actions

44. Not constructive or helpful

45. Give whole story - don't leave out info

46. What you're going through when you're trying to interpret

47. Considerate

48. Skills that promote relationships with other people.

49. ABCs for giving directions

50. Being on time