Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Putting message in sending form






2. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






3. What are the different styles for handling conflict?






4. Same words may be interpreted differently than you meant






5. Showing people they are important to you






6. What you're going through when you're trying to interpret






7. What % of communication is nonverbal?






8. Having good manners in your dealing with people.






9. Introducing a new person to a group






10. Your message expresses thoughts and feelings clearly and directly w/o making judgements






11. Handling problems and criticism gracefully and maturely






12. Hunger






13. The medium that carries the message






14. The principles of conduct that govern a group or society






15. Evaluations of self worth (how you feel about these qualities)






16. Considerate






17. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






18. Associated meaning






19. It takes a lot longer to _____ a relational mess then it does to prevent one






20. An oversimplified and distorted belief about a person or group






21. Factors that shape EQ






22. What is the healthy listening habit?






23. Harmonious and assertive tone






24. A struggle between 2 or more people






25. What are the guidelines for listening?


26. We compare our weaknesses with others strengths (causes inferiority)






27. Skills that promote relationships with other people.






28. Doing what needs to be done and doing it withou tbeing told






29. How is verbal communication both a bridge and a barrier?






30. Awareness of others perceptions of yourself






31. What % of communication is paralanguage?






32. Self concept that reflects the way we believe others see us






33. Effective communication basics






34. The intended meaning of the communication sent






35. Give whole story - don't leave out info






36. Steps to good professional communication






37. Aggressive


38. Your ability to understand and manage your own emotions and be sensitive to others emotions






39. Communicating with words






40. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






41. Being on time






42. What is the nature of conflict?






43. Not constructive or helpful






44. Cardinal rule of conflict


45. The ability to say and do things in a way that will not offend another person






46. Interrupting others






47. Say something behind back






48. What % of communication is language?






49. Criticism expressed in a way that threatens the other person (retaliate)






50. A listerner's response that tells a sender that the message is understood