Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Background of communication that influences how people interpret the message






2. Proper handshake






3. Factors that shape EQ






4. Cardinal rule of conflict






5. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






6. What are the unhealthy listening patterns and habits?






7. The medium that carries the message






8. Evaluations of self worth (how you feel about these qualities)






9. Associated meaning






10. A ________________ can be the difference between understanding and not






11. Be brief and to the point






12. What you're going through when you're trying to interpret






13. Awareness of others perceptions of yourself






14. Your message expresses thoughts and feelings clearly and directly w/o making judgements






15. Communicating without the use of words






16. Interrupting others






17. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






18. Your ability to understand and manage your own emotions and be sensitive to others emotions






19. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






20. Making introductions






21. Putting message in sending form






22. A struggle between 2 or more people






23. Steps to good professional communication






24. _______________ criticism is presented in a way that can help you learn and grow.






25. Considerate






26. Following a strict code of conduct or standard of values






27. A group of people from different departments or areas working together.






28. 3 approaches of tone






29. Your conscious read of others thoughts and feelings






30. What are the different styles for handling conflict?






31. We compare our weaknesses with others strengths (causes inferiority)






32. What are the different kinds of intimacy?






33. How is our self concept developed?






34. What % of communication is nonverbal?






35. Basics of tact and courtesy






36. What is the healthy listening habit?






37. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






38. Hunger






39. What are the 3 codes used to express thoughts and feelings?






40. Give whole story - don't leave out info






41. What % of communication is paralanguage?






42. Conversation killers






43. Handling problems and criticism gracefully and maturely






44. The ability to say and do things in a way that will not offend another person






45. Not constructive or helpful






46. Training of oneself; correction or regulation of oneself for improvement






47. Self concept that reflects the way we believe others see us






48. How conscious you are of your own motivations - thoughts - and feelings






49. What % of communication is language?






50. Giving criticism