Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is verbal communication both a bridge and a barrier?






2. Handling problems and criticism gracefully and maturely






3. Proper handshake






4. How is our self concept developed?






5. Evaluations of self worth (how you feel about these qualities)






6. Self concept that reflects the way we believe others see us






7. 3 approaches of tone






8. Background of communication that influences how people interpret the message






9. How conscious you are of your own motivations - thoughts - and feelings






10. Anything that distracts






11. Be brief and to the point






12. A ________________ can be the difference between understanding and not






13. Criticism expressed in a way that threatens the other person (retaliate)






14. Which 2 guidelines for listening would you choose to incorporate more into your listening?






15. Stress key words - not confusing or complicated






16. What % of communication is nonverbal?






17. Same words may be interpreted differently than you meant






18. Doing what needs to be done and doing it withou tbeing told






19. A listerner's response that tells a sender that the message is understood






20. Nonassertive

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


21. Effective communication basics






22. Speak to issue w/o raising hostility (you help someone come to a conclusion)






23. What % of communication is language?






24. Not constructive or helpful






25. Factors that shape EQ






26. An oversimplified and distorted belief about a person or group






27. What are the different styles for handling conflict?






28. The ability to say and do things in a way that will not offend another person






29. What you're going through when you're trying to interpret






30. Say something behind back






31. We compare our weaknesses with others strengths (causes inferiority)






32. What are the 3 parts to the 'I Statement?'






33. Having good manners in your dealing with people.






34. The intended meaning of the communication sent






35. Your message expresses thoughts and feelings clearly and directly w/o making judgements






36. What nonverbal symbols are best at communicating?






37. ABCs for giving directions






38. Following a strict code of conduct or standard of values






39. Awareness of others perceptions of yourself






40. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






41. Skills that promote relationships with other people.






42. What are the guidelines for listening?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


43. The symbol reflects our understanding (we see a chair we know its a chair)






44. Factors that shape our frame of reference






45. 4 types of love in the greek language






46. Your ability to understand and manage your own emotions and be sensitive to others emotions






47. Steps to good professional communication






48. Willingness to take credit and blame for actions






49. Considerate






50. Making introductions