Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Considerate






2. Conversation killers






3. Your conscious read of others thoughts and feelings






4. Willingness to take credit and blame for actions






5. Hallway






6. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






7. A listerner's response that tells a sender that the message is understood






8. What question helps you be more aware?






9. How conscious you are of your own motivations - thoughts - and feelings






10. What % of communication is nonverbal?






11. Handling problems and criticism gracefully and maturely






12. A struggle between 2 or more people






13. A ________________ can be the difference between understanding and not






14. Factors that shape EQ






15. Training of oneself; correction or regulation of oneself for improvement






16. Nonassertive

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17. Interrupting others






18. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






19. The principles of conduct that govern a group or society






20. Basics of tact and courtesy






21. Factors that shape our frame of reference






22. How is our self concept developed?






23. Be brief and to the point






24. It takes a lot longer to _____ a relational mess then it does to prevent one






25. Anything that distracts






26. Effective communication basics






27. Making introductions






28. Evaluations of self worth (how you feel about these qualities)






29. Which 2 guidelines for listening would you choose to incorporate more into your listening?






30. Putting up an emotional guard against negative opinion






31. Communicating with words






32. Self concept that reflects the way we believe others see us






33. What you're going through when you're trying to interpret






34. What are the unhealthy listening patterns and habits?






35. Introducing a new person to a group






36. An oversimplified and distorted belief about a person or group






37. Cardinal rule of conflict

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38. Hunger






39. Give whole story - don't leave out info






40. The unwillingness to express thoughts and feelings in a conflict (you run)






41. Skills that promote relationships with other people.






42. The medium that carries the message






43. The intended meaning of the communication sent






44. Showing people they are important to you






45. What are the 3 parts to the 'I Statement?'






46. Say something behind back






47. 3 approaches of tone






48. The symbol reflects our understanding (we see a chair we know its a chair)






49. Aggressive

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50. Following a strict code of conduct or standard of values