Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Skills that promote relationships with other people.






2. Putting message in sending form






3. Factors that shape our frame of reference






4. We compare our weaknesses with others strengths (causes inferiority)






5. Hunger






6. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






7. How is our self concept developed?






8. Communicating without the use of words






9. Factors that shape EQ






10. Which 2 guidelines for listening would you choose to incorporate more into your listening?






11. What % of communication is nonverbal?






12. Handling problems and criticism gracefully and maturely






13. What are the different kinds of intimacy?






14. Criticism expressed in a way that threatens the other person (retaliate)






15. How is verbal communication both a bridge and a barrier?






16. Basics of tact and courtesy






17. What % of communication is language?






18. Your conscious read of others thoughts and feelings






19. Anything that distracts






20. Background of communication that influences how people interpret the message






21. Give whole story - don't leave out info






22. The symbol reflects our understanding (we see a chair we know its a chair)






23. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






24. Willingness to take credit and blame for actions






25. Inspiring and influencing others - setting your actions as example - knowing where to go...






26. Doing what needs to be done and doing it withou tbeing told






27. Your message expresses thoughts and feelings clearly and directly w/o making judgements






28. Hallway






29. The unwillingness to express thoughts and feelings in a conflict (you run)






30. Being on time






31. Introducing a new person to a group






32. What are the unhealthy listening patterns and habits?






33. Giving criticism

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34. Not constructive or helpful






35. What you're going through when you're trying to interpret






36. Awareness of others perceptions of yourself






37. Nonassertive

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38. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






39. Be brief and to the point






40. What are the 3 codes used to express thoughts and feelings?






41. What % of communication is paralanguage?






42. Receiving criticism

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43. Considerate






44. What question helps you be more aware?






45. Evaluations of self worth (how you feel about these qualities)






46. Associated meaning






47. How conscious you are of your own motivations - thoughts - and feelings






48. Having good manners in your dealing with people.






49. Showing people they are important to you






50. Training of oneself; correction or regulation of oneself for improvement