Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 3 approaches of tone






2. What are the different styles for handling conflict?






3. What question helps you be more aware?






4. ABCs for giving directions






5. Introducing a new person to a group






6. Your ability to understand and manage your own emotions and be sensitive to others emotions






7. Aggressive

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8. Factors that shape our frame of reference






9. 4 types of love in the greek language






10. A listerner's response that tells a sender that the message is understood






11. Your message expresses thoughts and feelings clearly and directly w/o making judgements






12. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






13. Communicating without the use of words






14. Putting up an emotional guard against negative opinion






15. What are the 3 codes used to express thoughts and feelings?






16. How is verbal communication both a bridge and a barrier?






17. Communicating with words






18. What is the healthy listening habit?






19. What are the different kinds of intimacy?






20. Willingness to take credit and blame for actions






21. Criticism expressed in a way that threatens the other person (retaliate)






22. A struggle between 2 or more people






23. Stress key words - not confusing or complicated






24. Same words may be interpreted differently than you meant






25. What % of communication is paralanguage?






26. Conversation killers






27. The medium that carries the message






28. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






29. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






30. Background of communication that influences how people interpret the message






31. What are the 3 parts to the 'I Statement?'






32. Nonassertive

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33. Following a strict code of conduct or standard of values






34. The symbol reflects our understanding (we see a chair we know its a chair)






35. Being on time






36. A group of people from different departments or areas working together.






37. Considerate






38. Inspiring and influencing others - setting your actions as example - knowing where to go...






39. How is our self concept developed?






40. Associated meaning






41. Hallway






42. Putting message in sending form






43. Be brief and to the point






44. Anything that distracts






45. The ability to say and do things in a way that will not offend another person






46. Receiving criticism

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47. Doing what needs to be done and doing it withou tbeing told






48. Skills that promote relationships with other people.






49. What nonverbal symbols are best at communicating?






50. We compare our weaknesses with others strengths (causes inferiority)