Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Evaluations of self worth (how you feel about these qualities)






2. ABCs for giving directions






3. A struggle between 2 or more people






4. What % of communication is nonverbal?






5. What % of communication is language?






6. Your ability to understand and manage your own emotions and be sensitive to others emotions






7. What are the 3 codes used to express thoughts and feelings?






8. Communicating with words






9. Nonassertive

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10. What are the 3 parts to the 'I Statement?'






11. The principles of conduct that govern a group or society






12. A group of people from different departments or areas working together.






13. Doing what needs to be done and doing it withou tbeing told






14. What % of communication is paralanguage?






15. Hallway






16. Hunger






17. Your conscious read of others thoughts and feelings






18. Give whole story - don't leave out info






19. It takes a lot longer to _____ a relational mess then it does to prevent one






20. Skills that promote relationships with other people.






21. We compare our weaknesses with others strengths (causes inferiority)






22. Awareness of others perceptions of yourself






23. Be brief and to the point






24. How conscious you are of your own motivations - thoughts - and feelings






25. How is verbal communication both a bridge and a barrier?






26. Stress key words - not confusing or complicated






27. Effective communication basics






28. Giving criticism

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29. Handling problems and criticism gracefully and maturely






30. Having good manners in your dealing with people.






31. Self concept that reflects the way we believe others see us






32. Basics of tact and courtesy






33. Being on time






34. What nonverbal symbols are best at communicating?






35. Putting up an emotional guard against negative opinion






36. Background of communication that influences how people interpret the message






37. A ________________ can be the difference between understanding and not






38. Communicating without the use of words






39. Making introductions






40. What are the different kinds of intimacy?






41. Putting message in sending form






42. Say something behind back






43. Speak to issue w/o raising hostility (you help someone come to a conclusion)






44. Factors that shape our frame of reference






45. The intended meaning of the communication sent






46. _______________ criticism is presented in a way that can help you learn and grow.






47. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






48. The symbol reflects our understanding (we see a chair we know its a chair)






49. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






50. The ability to say and do things in a way that will not offend another person