Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the 3 parts to the 'I Statement?'






2. What is the healthy listening habit?






3. It takes a lot longer to _____ a relational mess then it does to prevent one






4. The medium that carries the message






5. How is verbal communication both a bridge and a barrier?






6. What are the guidelines for listening?

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7. Aggressive

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8. Receiving criticism

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9. Criticism expressed in a way that threatens the other person (retaliate)






10. An oversimplified and distorted belief about a person or group






11. What are the different kinds of intimacy?






12. Harmonious and assertive tone






13. Hunger






14. Your ability to understand and manage your own emotions and be sensitive to others emotions






15. Stress key words - not confusing or complicated






16. Steps to good professional communication






17. What you're going through when you're trying to interpret






18. Nonassertive

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19. The unwillingness to express thoughts and feelings in a conflict (you run)






20. Be brief and to the point






21. The symbol reflects our understanding (we see a chair we know its a chair)






22. Hallway






23. What % of communication is nonverbal?






24. 4 types of love in the greek language






25. Having good manners in your dealing with people.






26. What are the different styles for handling conflict?






27. The intended meaning of the communication sent






28. Effective communication basics






29. Communicating with words






30. How conscious you are of your own motivations - thoughts - and feelings






31. What are the unhealthy listening patterns and habits?






32. Which 2 guidelines for listening would you choose to incorporate more into your listening?






33. What question helps you be more aware?






34. Being on time






35. Self concept that reflects the way we believe others see us






36. Introducing a new person to a group






37. Your conscious read of others thoughts and feelings






38. Considerate






39. How is our self concept developed?






40. ABCs for giving directions






41. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






42. Inspiring and influencing others - setting your actions as example - knowing where to go...






43. Doing what needs to be done and doing it withou tbeing told






44. 3 approaches of tone






45. Showing people they are important to you






46. What % of communication is paralanguage?






47. Not constructive or helpful






48. What is the nature of conflict?






49. Basics of tact and courtesy






50. A listerner's response that tells a sender that the message is understood