Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The principles of conduct that govern a group or society






2. Be brief and to the point






3. Same words may be interpreted differently than you meant






4. Putting up an emotional guard against negative opinion






5. Considerate






6. Having good manners in your dealing with people.






7. Self concept that reflects the way we believe others see us






8. We compare our weaknesses with others strengths (causes inferiority)






9. A struggle between 2 or more people






10. Nonassertive

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11. How is our self concept developed?






12. What nonverbal symbols are best at communicating?






13. Awareness of others perceptions of yourself






14. Background of communication that influences how people interpret the message






15. Your ability to understand and manage your own emotions and be sensitive to others emotions






16. What are the different styles for handling conflict?






17. Associated meaning






18. Being on time






19. Putting message in sending form






20. What are the 3 codes used to express thoughts and feelings?






21. Anything that distracts






22. What question helps you be more aware?






23. Effective communication basics






24. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






25. Skills that promote relationships with other people.






26. What are the different kinds of intimacy?






27. A group of people from different departments or areas working together.






28. Training of oneself; correction or regulation of oneself for improvement






29. Stress key words - not confusing or complicated






30. Proper handshake






31. Factors that shape our frame of reference






32. The symbol reflects our understanding (we see a chair we know its a chair)






33. ABCs for giving directions






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. The intended meaning of the communication sent






36. What % of communication is language?






37. Give whole story - don't leave out info






38. A ________________ can be the difference between understanding and not






39. Hallway






40. Speak to issue w/o raising hostility (you help someone come to a conclusion)






41. It takes a lot longer to _____ a relational mess then it does to prevent one






42. The unwillingness to express thoughts and feelings in a conflict (you run)






43. Doing what needs to be done and doing it withou tbeing told






44. What are the unhealthy listening patterns and habits?






45. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






46. _______________ criticism is presented in a way that can help you learn and grow.






47. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






48. How conscious you are of your own motivations - thoughts - and feelings






49. An oversimplified and distorted belief about a person or group






50. Hunger