Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _______________ criticism is presented in a way that can help you learn and grow.






2. What are the different kinds of intimacy?






3. Proper handshake






4. What is the nature of conflict?






5. It takes a lot longer to _____ a relational mess then it does to prevent one






6. A listerner's response that tells a sender that the message is understood






7. An oversimplified and distorted belief about a person or group






8. Stress key words - not confusing or complicated






9. Introducing a new person to a group






10. The symbol reflects our understanding (we see a chair we know its a chair)






11. Your message expresses thoughts and feelings clearly and directly w/o making judgements






12. Cardinal rule of conflict

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13. Showing people they are important to you






14. What % of communication is language?






15. Handling problems and criticism gracefully and maturely






16. Giving criticism

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17. Your conscious read of others thoughts and feelings






18. Receiving criticism

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19. Steps to good professional communication






20. Being on time






21. Aggressive

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22. 4 types of love in the greek language






23. Say something behind back






24. Evaluations of self worth (how you feel about these qualities)






25. Putting up an emotional guard against negative opinion






26. Associated meaning






27. Harmonious and assertive tone






28. Communicating with words






29. ABCs for giving directions






30. A struggle between 2 or more people






31. Factors that shape our frame of reference






32. What % of communication is nonverbal?






33. Hallway






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. Putting message in sending form






36. What are the guidelines for listening?

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37. Not constructive or helpful






38. Give whole story - don't leave out info






39. Factors that shape EQ






40. Willingness to take credit and blame for actions






41. 3 approaches of tone






42. The intended meaning of the communication sent






43. Basics of tact and courtesy






44. The unwillingness to express thoughts and feelings in a conflict (you run)






45. The ability to say and do things in a way that will not offend another person






46. How is verbal communication both a bridge and a barrier?






47. We compare our weaknesses with others strengths (causes inferiority)






48. What nonverbal symbols are best at communicating?






49. What you're going through when you're trying to interpret






50. What are the different styles for handling conflict?







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