Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbol reflects our understanding (we see a chair we know its a chair)






2. How is our self concept developed?






3. Following a strict code of conduct or standard of values






4. Hallway






5. Conversation killers






6. Willingness to take credit and blame for actions






7. Showing people they are important to you






8. _______________ criticism is presented in a way that can help you learn and grow.






9. It takes a lot longer to _____ a relational mess then it does to prevent one






10. Putting up an emotional guard against negative opinion






11. Your conscious read of others thoughts and feelings






12. Self concept that reflects the way we believe others see us






13. What are the guidelines for listening?

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14. Introducing a new person to a group






15. Having good manners in your dealing with people.






16. Proper handshake






17. What you're going through when you're trying to interpret






18. Communicating with words






19. Receiving criticism

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20. 3 approaches of tone






21. 4 types of love in the greek language






22. Which 2 guidelines for listening would you choose to incorporate more into your listening?






23. What is the nature of conflict?






24. Background of communication that influences how people interpret the message






25. A group of people from different departments or areas working together.






26. Giving criticism

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27. What % of communication is nonverbal?






28. Criticism expressed in a way that threatens the other person (retaliate)






29. Speak to issue w/o raising hostility (you help someone come to a conclusion)






30. An oversimplified and distorted belief about a person or group






31. The medium that carries the message






32. Doing what needs to be done and doing it withou tbeing told






33. What are the 3 parts to the 'I Statement?'






34. Aggressive

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35. What are the unhealthy listening patterns and habits?






36. Nonassertive

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37. Be brief and to the point






38. Anything that distracts






39. A ________________ can be the difference between understanding and not






40. Inspiring and influencing others - setting your actions as example - knowing where to go...






41. Communicating without the use of words






42. What is the healthy listening habit?






43. What question helps you be more aware?






44. How is verbal communication both a bridge and a barrier?






45. Factors that shape EQ






46. What % of communication is language?






47. What nonverbal symbols are best at communicating?






48. How conscious you are of your own motivations - thoughts - and feelings






49. Effective communication basics






50. Not constructive or helpful