Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be brief and to the point






2. We compare our weaknesses with others strengths (causes inferiority)






3. Being on time






4. What question helps you be more aware?






5. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






6. Say something behind back






7. Factors that shape EQ






8. Speak to issue w/o raising hostility (you help someone come to a conclusion)






9. Showing people they are important to you






10. How is our self concept developed?






11. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






12. Associated meaning






13. Doing what needs to be done and doing it withou tbeing told






14. What are the different kinds of intimacy?






15. What % of communication is language?






16. Your message expresses thoughts and feelings clearly and directly w/o making judgements






17. Your ability to understand and manage your own emotions and be sensitive to others emotions






18. Basics of tact and courtesy






19. Factors that shape our frame of reference






20. Harmonious and assertive tone






21. Stress key words - not confusing or complicated






22. Receiving criticism

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23. Which 2 guidelines for listening would you choose to incorporate more into your listening?






24. Following a strict code of conduct or standard of values






25. Hunger






26. Communicating with words






27. What are the guidelines for listening?

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28. Self concept that reflects the way we believe others see us






29. ABCs for giving directions






30. _______________ criticism is presented in a way that can help you learn and grow.






31. Give whole story - don't leave out info






32. Your conscious read of others thoughts and feelings






33. It takes a lot longer to _____ a relational mess then it does to prevent one






34. Same words may be interpreted differently than you meant






35. What is the healthy listening habit?






36. Making introductions






37. An oversimplified and distorted belief about a person or group






38. Giving criticism

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39. How is verbal communication both a bridge and a barrier?






40. Communicating without the use of words






41. The intended meaning of the communication sent






42. Anything that distracts






43. What % of communication is paralanguage?






44. What nonverbal symbols are best at communicating?






45. 4 types of love in the greek language






46. Inspiring and influencing others - setting your actions as example - knowing where to go...






47. A struggle between 2 or more people






48. The principles of conduct that govern a group or society






49. Conversation killers






50. Hallway