Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the 3 parts to the 'I Statement?'






2. Having good manners in your dealing with people.






3. Being on time






4. The symbol reflects our understanding (we see a chair we know its a chair)






5. Your ability to understand and manage your own emotions and be sensitive to others emotions






6. How conscious you are of your own motivations - thoughts - and feelings






7. What % of communication is nonverbal?






8. Introducing a new person to a group






9. Basics of tact and courtesy






10. Harmonious and assertive tone






11. Putting message in sending form






12. Steps to good professional communication






13. Communicating without the use of words






14. Same words may be interpreted differently than you meant






15. The ability to say and do things in a way that will not offend another person






16. The principles of conduct that govern a group or society






17. What are the different styles for handling conflict?






18. Hallway






19. Inspiring and influencing others - setting your actions as example - knowing where to go...






20. Considerate






21. What are the 3 codes used to express thoughts and feelings?






22. Criticism expressed in a way that threatens the other person (retaliate)






23. Willingness to take credit and blame for actions






24. The intended meaning of the communication sent






25. Following a strict code of conduct or standard of values






26. What is the healthy listening habit?






27. Putting up an emotional guard against negative opinion






28. Effective communication basics






29. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






30. Doing what needs to be done and doing it withou tbeing told






31. How is verbal communication both a bridge and a barrier?






32. 3 approaches of tone






33. Skills that promote relationships with other people.






34. An oversimplified and distorted belief about a person or group






35. Your message expresses thoughts and feelings clearly and directly w/o making judgements






36. Communicating with words






37. What is the nature of conflict?






38. ABCs for giving directions






39. Factors that shape EQ






40. Awareness of others perceptions of yourself






41. Handling problems and criticism gracefully and maturely






42. Receiving criticism

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43. Proper handshake






44. How is our self concept developed?






45. What question helps you be more aware?






46. What are the guidelines for listening?

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47. 4 types of love in the greek language






48. What % of communication is language?






49. A ________________ can be the difference between understanding and not






50. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action