Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Aggressive


2. Putting message in sending form






3. What % of communication is nonverbal?






4. An oversimplified and distorted belief about a person or group






5. The principles of conduct that govern a group or society






6. We compare our weaknesses with others strengths (causes inferiority)






7. Cardinal rule of conflict


8. Awareness of others perceptions of yourself






9. Giving criticism


10. What you're going through when you're trying to interpret






11. Basics of tact and courtesy






12. Which 2 guidelines for listening would you choose to incorporate more into your listening?






13. What are the 3 codes used to express thoughts and feelings?






14. It takes a lot longer to _____ a relational mess then it does to prevent one






15. Speak to issue w/o raising hostility (you help someone come to a conclusion)






16. Your message expresses thoughts and feelings clearly and directly w/o making judgements






17. Harmonious and assertive tone






18. The ability to say and do things in a way that will not offend another person






19. Factors that shape our frame of reference






20. How conscious you are of your own motivations - thoughts - and feelings






21. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






22. Say something behind back






23. Skills that promote relationships with other people.






24. What question helps you be more aware?






25. The medium that carries the message






26. A group of people from different departments or areas working together.






27. Introducing a new person to a group






28. A ________________ can be the difference between understanding and not






29. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






30. Your conscious read of others thoughts and feelings






31. Nonassertive


32. Anything that distracts






33. How is verbal communication both a bridge and a barrier?






34. Proper handshake






35. What are the different kinds of intimacy?






36. What are the unhealthy listening patterns and habits?






37. What nonverbal symbols are best at communicating?






38. Stress key words - not confusing or complicated






39. Steps to good professional communication






40. How is our self concept developed?






41. Inspiring and influencing others - setting your actions as example - knowing where to go...






42. What is the nature of conflict?






43. Receiving criticism


44. Give whole story - don't leave out info






45. Evaluations of self worth (how you feel about these qualities)






46. Associated meaning






47. Having good manners in your dealing with people.






48. Considerate






49. Your ability to understand and manage your own emotions and be sensitive to others emotions






50. Willingness to take credit and blame for actions