Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Same words may be interpreted differently than you meant






2. Hunger






3. Following a strict code of conduct or standard of values






4. Doing what needs to be done and doing it withou tbeing told






5. Skills that promote relationships with other people.






6. Considerate






7. Awareness of others perceptions of yourself






8. A ________________ can be the difference between understanding and not






9. It takes a lot longer to _____ a relational mess then it does to prevent one






10. The symbol reflects our understanding (we see a chair we know its a chair)






11. Your message expresses thoughts and feelings clearly and directly w/o making judgements






12. Conversation killers






13. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






14. Being on time






15. Inspiring and influencing others - setting your actions as example - knowing where to go...






16. Which 2 guidelines for listening would you choose to incorporate more into your listening?






17. How is verbal communication both a bridge and a barrier?






18. What are the guidelines for listening?

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19. Your conscious read of others thoughts and feelings






20. Your ability to understand and manage your own emotions and be sensitive to others emotions






21. Putting up an emotional guard against negative opinion






22. Interrupting others






23. What you're going through when you're trying to interpret






24. 4 types of love in the greek language






25. Factors that shape EQ






26. Communicating with words






27. Having good manners in your dealing with people.






28. A struggle between 2 or more people






29. Showing people they are important to you






30. The ability to say and do things in a way that will not offend another person






31. Nonassertive

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32. What are the different styles for handling conflict?






33. ABCs for giving directions






34. Give whole story - don't leave out info






35. 3 approaches of tone






36. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






37. What % of communication is paralanguage?






38. Steps to good professional communication






39. What are the unhealthy listening patterns and habits?






40. A listerner's response that tells a sender that the message is understood






41. A group of people from different departments or areas working together.






42. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






43. What % of communication is language?






44. Not constructive or helpful






45. What are the 3 codes used to express thoughts and feelings?






46. Receiving criticism

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47. Effective communication basics






48. Introducing a new person to a group






49. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






50. How conscious you are of your own motivations - thoughts - and feelings