Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Anything that distracts






2. Your conscious read of others thoughts and feelings






3. 3 approaches of tone






4. A struggle between 2 or more people






5. Training of oneself; correction or regulation of oneself for improvement






6. What are the unhealthy listening patterns and habits?






7. Putting up an emotional guard against negative opinion






8. What you're going through when you're trying to interpret






9. What nonverbal symbols are best at communicating?






10. Same words may be interpreted differently than you meant






11. What are the different styles for handling conflict?






12. Following a strict code of conduct or standard of values






13. The unwillingness to express thoughts and feelings in a conflict (you run)






14. Inspiring and influencing others - setting your actions as example - knowing where to go...






15. What % of communication is paralanguage?






16. Factors that shape EQ






17. Aggressive






18. What are the 3 parts to the 'I Statement?'






19. How is verbal communication both a bridge and a barrier?






20. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






21. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






22. What % of communication is language?






23. Self concept that reflects the way we believe others see us






24. The ability to say and do things in a way that will not offend another person






25. What are the 3 codes used to express thoughts and feelings?






26. Being on time






27. What is the nature of conflict?






28. How conscious you are of your own motivations - thoughts - and feelings






29. What question helps you be more aware?






30. Your ability to understand and manage your own emotions and be sensitive to others emotions






31. Putting message in sending form






32. _______________ criticism is presented in a way that can help you learn and grow.






33. Be brief and to the point






34. ABCs for giving directions






35. Factors that shape our frame of reference






36. The symbol reflects our understanding (we see a chair we know its a chair)






37. Interrupting others






38. Showing people they are important to you






39. An oversimplified and distorted belief about a person or group






40. Evaluations of self worth (how you feel about these qualities)






41. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






42. The medium that carries the message






43. What % of communication is nonverbal?






44. Your message expresses thoughts and feelings clearly and directly w/o making judgements






45. Nonassertive






46. Criticism expressed in a way that threatens the other person (retaliate)






47. 4 types of love in the greek language






48. Proper handshake






49. Hallway






50. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)