Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Steps to good professional communication






2. Awareness of others perceptions of yourself






3. Inspiring and influencing others - setting your actions as example - knowing where to go...






4. Doing what needs to be done and doing it withou tbeing told






5. Harmonious and assertive tone






6. Hunger






7. What are the different kinds of intimacy?






8. Conversation killers






9. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






10. Give whole story - don't leave out info






11. The symbol reflects our understanding (we see a chair we know its a chair)






12. Background of communication that influences how people interpret the message






13. Making introductions






14. The intended meaning of the communication sent






15. Not constructive or helpful






16. A struggle between 2 or more people






17. What is the nature of conflict?






18. Having good manners in your dealing with people.






19. Which 2 guidelines for listening would you choose to incorporate more into your listening?






20. What is the healthy listening habit?






21. What nonverbal symbols are best at communicating?






22. Associated meaning






23. Speak to issue w/o raising hostility (you help someone come to a conclusion)






24. What are the different styles for handling conflict?






25. 4 types of love in the greek language






26. Your ability to understand and manage your own emotions and be sensitive to others emotions






27. Your message expresses thoughts and feelings clearly and directly w/o making judgements






28. Skills that promote relationships with other people.






29. Putting up an emotional guard against negative opinion






30. How is verbal communication both a bridge and a barrier?






31. Cardinal rule of conflict

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32. How conscious you are of your own motivations - thoughts - and feelings






33. What are the unhealthy listening patterns and habits?






34. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






35. We compare our weaknesses with others strengths (causes inferiority)






36. The principles of conduct that govern a group or society






37. Effective communication basics






38. Be brief and to the point






39. Willingness to take credit and blame for actions






40. Your conscious read of others thoughts and feelings






41. Basics of tact and courtesy






42. A listerner's response that tells a sender that the message is understood






43. How is our self concept developed?






44. Factors that shape EQ






45. Factors that shape our frame of reference






46. ABCs for giving directions






47. Same words may be interpreted differently than you meant






48. The unwillingness to express thoughts and feelings in a conflict (you run)






49. What % of communication is nonverbal?






50. The medium that carries the message