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People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Introducing a new person to a group






2. ABCs for giving directions






3. What % of communication is language?






4. What are the 3 codes used to express thoughts and feelings?






5. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






6. Anything that distracts






7. Self concept that reflects the way we believe others see us






8. Speak to issue w/o raising hostility (you help someone come to a conclusion)






9. Doing what needs to be done and doing it withou tbeing told






10. Background of communication that influences how people interpret the message






11. A listerner's response that tells a sender that the message is understood






12. What question helps you be more aware?






13. Following a strict code of conduct or standard of values






14. How conscious you are of your own motivations - thoughts - and feelings






15. Basics of tact and courtesy






16. The principles of conduct that govern a group or society






17. Cardinal rule of conflict

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18. A group of people from different departments or areas working together.






19. What nonverbal symbols are best at communicating?






20. What is the healthy listening habit?






21. An oversimplified and distorted belief about a person or group






22. Say something behind back






23. Giving criticism

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24. Making introductions






25. Aggressive

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26. Showing people they are important to you






27. What % of communication is paralanguage?






28. Factors that shape EQ






29. Stress key words - not confusing or complicated






30. We compare our weaknesses with others strengths (causes inferiority)






31. The intended meaning of the communication sent






32. How is our self concept developed?






33. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. A ________________ can be the difference between understanding and not






36. Criticism expressed in a way that threatens the other person (retaliate)






37. Skills that promote relationships with other people.






38. 4 types of love in the greek language






39. What is the nature of conflict?






40. Putting up an emotional guard against negative opinion






41. Your ability to understand and manage your own emotions and be sensitive to others emotions






42. Willingness to take credit and blame for actions






43. What are the guidelines for listening?

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44. How is verbal communication both a bridge and a barrier?






45. Conversation killers






46. Training of oneself; correction or regulation of oneself for improvement






47. _______________ criticism is presented in a way that can help you learn and grow.






48. Putting message in sending form






49. Same words may be interpreted differently than you meant






50. To act as an intermediary; to work with opposing sides in order to resolve a conflict.







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