Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating without the use of words






2. Cardinal rule of conflict






3. Conversation killers






4. Making introductions






5. Background of communication that influences how people interpret the message






6. Same words may be interpreted differently than you meant






7. What are the different kinds of intimacy?






8. Communicating with words






9. What are the unhealthy listening patterns and habits?






10. A listerner's response that tells a sender that the message is understood






11. Considerate






12. What nonverbal symbols are best at communicating?






13. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






14. What are the 3 codes used to express thoughts and feelings?






15. A group of people from different departments or areas working together.






16. 3 approaches of tone






17. What question helps you be more aware?






18. The symbol reflects our understanding (we see a chair we know its a chair)






19. What is the healthy listening habit?






20. Effective communication basics






21. What % of communication is language?






22. Handling problems and criticism gracefully and maturely






23. Putting message in sending form






24. Interrupting others






25. Hunger






26. Introducing a new person to a group






27. Harmonious and assertive tone






28. The intended meaning of the communication sent






29. Training of oneself; correction or regulation of oneself for improvement






30. Steps to good professional communication






31. How is verbal communication both a bridge and a barrier?






32. _______________ criticism is presented in a way that can help you learn and grow.






33. Which 2 guidelines for listening would you choose to incorporate more into your listening?






34. The principles of conduct that govern a group or society






35. Anything that distracts






36. A ________________ can be the difference between understanding and not






37. Evaluations of self worth (how you feel about these qualities)






38. Factors that shape our frame of reference






39. The ability to say and do things in a way that will not offend another person






40. What you're going through when you're trying to interpret






41. Following a strict code of conduct or standard of values






42. Your conscious read of others thoughts and feelings






43. Receiving criticism






44. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






45. Hallway






46. Not constructive or helpful






47. Give whole story - don't leave out info






48. Be brief and to the point






49. What % of communication is nonverbal?






50. 4 types of love in the greek language