Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The principles of conduct that govern a group or society






2. Considerate






3. The medium that carries the message






4. Following a strict code of conduct or standard of values






5. Communicating with words






6. What are the 3 codes used to express thoughts and feelings?






7. Not constructive or helpful






8. Harmonious and assertive tone






9. Giving criticism


10. Evaluations of self worth (how you feel about these qualities)






11. An oversimplified and distorted belief about a person or group






12. Being on time






13. Aggressive


14. What are the different styles for handling conflict?






15. Interrupting others






16. Criticism expressed in a way that threatens the other person (retaliate)






17. Anything that distracts






18. Your conscious read of others thoughts and feelings






19. What question helps you be more aware?






20. 4 types of love in the greek language






21. A struggle between 2 or more people






22. Showing people they are important to you






23. Skills that promote relationships with other people.






24. Willingness to take credit and blame for actions






25. Stress key words - not confusing or complicated






26. Proper handshake






27. Receiving criticism


28. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






29. Handling problems and criticism gracefully and maturely






30. Doing what needs to be done and doing it withou tbeing told






31. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






32. What % of communication is paralanguage?






33. What you're going through when you're trying to interpret






34. Which 2 guidelines for listening would you choose to incorporate more into your listening?






35. Basics of tact and courtesy






36. What % of communication is nonverbal?






37. Having good manners in your dealing with people.






38. Putting up an emotional guard against negative opinion






39. What is the healthy listening habit?






40. The ability to say and do things in a way that will not offend another person






41. _______________ criticism is presented in a way that can help you learn and grow.






42. Self concept that reflects the way we believe others see us






43. ABCs for giving directions






44. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






45. Communicating without the use of words






46. What are the guidelines for listening?


47. What are the unhealthy listening patterns and habits?






48. Training of oneself; correction or regulation of oneself for improvement






49. How is our self concept developed?






50. A group of people from different departments or areas working together.