Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It takes a lot longer to _____ a relational mess then it does to prevent one






2. A listerner's response that tells a sender that the message is understood






3. Conversation killers






4. The symbol reflects our understanding (we see a chair we know its a chair)






5. The unwillingness to express thoughts and feelings in a conflict (you run)






6. Nonassertive

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7. What is the healthy listening habit?






8. _______________ criticism is presented in a way that can help you learn and grow.






9. Hallway






10. Cardinal rule of conflict

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11. Giving criticism

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12. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






13. Effective communication basics






14. Say something behind back






15. Not constructive or helpful






16. The intended meaning of the communication sent






17. Putting message in sending form






18. Awareness of others perceptions of yourself






19. Factors that shape EQ






20. Hunger






21. Receiving criticism

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22. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






23. Speak to issue w/o raising hostility (you help someone come to a conclusion)






24. Stress key words - not confusing or complicated






25. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






26. We compare our weaknesses with others strengths (causes inferiority)






27. How is verbal communication both a bridge and a barrier?






28. Following a strict code of conduct or standard of values






29. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






30. A struggle between 2 or more people






31. The medium that carries the message






32. Harmonious and assertive tone






33. Same words may be interpreted differently than you meant






34. Inspiring and influencing others - setting your actions as example - knowing where to go...






35. Factors that shape our frame of reference






36. What you're going through when you're trying to interpret






37. 3 approaches of tone






38. The principles of conduct that govern a group or society






39. Anything that distracts






40. Your conscious read of others thoughts and feelings






41. What are the 3 codes used to express thoughts and feelings?






42. Evaluations of self worth (how you feel about these qualities)






43. Basics of tact and courtesy






44. Aggressive

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45. What are the different styles for handling conflict?






46. Self concept that reflects the way we believe others see us






47. What % of communication is language?






48. Give whole story - don't leave out info






49. 4 types of love in the greek language






50. Associated meaning