Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What question helps you be more aware?






2. Factors that shape our frame of reference






3. Which 2 guidelines for listening would you choose to incorporate more into your listening?






4. Harmonious and assertive tone






5. Your conscious read of others thoughts and feelings






6. Showing people they are important to you






7. Handling problems and criticism gracefully and maturely






8. 4 types of love in the greek language






9. Communicating without the use of words






10. Putting message in sending form






11. The intended meaning of the communication sent






12. What are the guidelines for listening?

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13. Evaluations of self worth (how you feel about these qualities)






14. 3 approaches of tone






15. A ________________ can be the difference between understanding and not






16. Doing what needs to be done and doing it withou tbeing told






17. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






18. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






19. Being on time






20. Giving criticism

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21. What you're going through when you're trying to interpret






22. Give whole story - don't leave out info






23. The principles of conduct that govern a group or society






24. How is our self concept developed?






25. What is the nature of conflict?






26. Aggressive

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27. Hunger






28. Considerate






29. Conversation killers






30. Say something behind back






31. Putting up an emotional guard against negative opinion






32. What are the 3 codes used to express thoughts and feelings?






33. What are the different styles for handling conflict?






34. A listerner's response that tells a sender that the message is understood






35. Inspiring and influencing others - setting your actions as example - knowing where to go...






36. Factors that shape EQ






37. Cardinal rule of conflict

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38. What nonverbal symbols are best at communicating?






39. The symbol reflects our understanding (we see a chair we know its a chair)






40. Receiving criticism

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41. How conscious you are of your own motivations - thoughts - and feelings






42. How is verbal communication both a bridge and a barrier?






43. Not constructive or helpful






44. An oversimplified and distorted belief about a person or group






45. Willingness to take credit and blame for actions






46. It takes a lot longer to _____ a relational mess then it does to prevent one






47. The unwillingness to express thoughts and feelings in a conflict (you run)






48. Basics of tact and courtesy






49. Stress key words - not confusing or complicated






50. Background of communication that influences how people interpret the message