Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It takes a lot longer to _____ a relational mess then it does to prevent one






2. Factors that shape our frame of reference






3. A listerner's response that tells a sender that the message is understood






4. The medium that carries the message






5. Hunger






6. Speak to issue w/o raising hostility (you help someone come to a conclusion)






7. Aggressive

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8. Cardinal rule of conflict

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9. A group of people from different departments or areas working together.






10. What is the healthy listening habit?






11. What are the guidelines for listening?

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12. Evaluations of self worth (how you feel about these qualities)






13. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






14. What are the 3 parts to the 'I Statement?'






15. What is the nature of conflict?






16. The principles of conduct that govern a group or society






17. Introducing a new person to a group






18. The intended meaning of the communication sent






19. Interrupting others






20. How is our self concept developed?






21. Which 2 guidelines for listening would you choose to incorporate more into your listening?






22. What you're going through when you're trying to interpret






23. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






24. Your conscious read of others thoughts and feelings






25. Basics of tact and courtesy






26. Background of communication that influences how people interpret the message






27. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






28. _______________ criticism is presented in a way that can help you learn and grow.






29. What % of communication is language?






30. What nonverbal symbols are best at communicating?






31. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






32. What are the 3 codes used to express thoughts and feelings?






33. Self concept that reflects the way we believe others see us






34. Proper handshake






35. Communicating with words






36. Associated meaning






37. What are the unhealthy listening patterns and habits?






38. Making introductions






39. What are the different kinds of intimacy?






40. Effective communication basics






41. 3 approaches of tone






42. ABCs for giving directions






43. Not constructive or helpful






44. The unwillingness to express thoughts and feelings in a conflict (you run)






45. The symbol reflects our understanding (we see a chair we know its a chair)






46. 4 types of love in the greek language






47. A struggle between 2 or more people






48. A ________________ can be the difference between understanding and not






49. Considerate






50. What question helps you be more aware?