Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the different kinds of intimacy?






2. Factors that shape EQ






3. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






4. Speak to issue w/o raising hostility (you help someone come to a conclusion)






5. Being on time






6. ABCs for giving directions






7. An oversimplified and distorted belief about a person or group






8. Your conscious read of others thoughts and feelings






9. Communicating without the use of words






10. We compare our weaknesses with others strengths (causes inferiority)






11. Hallway






12. Say something behind back






13. Self concept that reflects the way we believe others see us






14. Communicating with words






15. 4 types of love in the greek language






16. Stress key words - not confusing or complicated






17. Introducing a new person to a group






18. Making introductions






19. Hunger






20. Considerate






21. Training of oneself; correction or regulation of oneself for improvement






22. Following a strict code of conduct or standard of values






23. A group of people from different departments or areas working together.






24. How conscious you are of your own motivations - thoughts - and feelings






25. Interrupting others






26. What nonverbal symbols are best at communicating?






27. Criticism expressed in a way that threatens the other person (retaliate)






28. What question helps you be more aware?






29. Doing what needs to be done and doing it withou tbeing told






30. Your ability to understand and manage your own emotions and be sensitive to others emotions






31. Skills that promote relationships with other people.






32. The symbol reflects our understanding (we see a chair we know its a chair)






33. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






34. What you're going through when you're trying to interpret






35. What is the nature of conflict?






36. Not constructive or helpful






37. A ________________ can be the difference between understanding and not






38. Aggressive


39. Steps to good professional communication






40. Giving criticism


41. Putting message in sending form






42. A listerner's response that tells a sender that the message is understood






43. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






44. Evaluations of self worth (how you feel about these qualities)






45. Nonassertive


46. Factors that shape our frame of reference






47. What are the 3 codes used to express thoughts and feelings?






48. What are the guidelines for listening?


49. Effective communication basics






50. The medium that carries the message