Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Associated meaning






2. ABCs for giving directions






3. Showing people they are important to you






4. How is our self concept developed?






5. Aggressive

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6. Conversation killers






7. Evaluations of self worth (how you feel about these qualities)






8. Your ability to understand and manage your own emotions and be sensitive to others emotions






9. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






10. Self concept that reflects the way we believe others see us






11. Say something behind back






12. Same words may be interpreted differently than you meant






13. What question helps you be more aware?






14. What % of communication is language?






15. Hunger






16. Communicating without the use of words






17. How is verbal communication both a bridge and a barrier?






18. A ________________ can be the difference between understanding and not






19. Cardinal rule of conflict

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20. It takes a lot longer to _____ a relational mess then it does to prevent one






21. Proper handshake






22. What are the unhealthy listening patterns and habits?






23. We compare our weaknesses with others strengths (causes inferiority)






24. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






25. Following a strict code of conduct or standard of values






26. Putting message in sending form






27. Effective communication basics






28. Stress key words - not confusing or complicated






29. What you're going through when you're trying to interpret






30. Hallway






31. Your conscious read of others thoughts and feelings






32. Harmonious and assertive tone






33. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






34. What % of communication is paralanguage?






35. Be brief and to the point






36. Making introductions






37. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






38. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






39. Give whole story - don't leave out info






40. An oversimplified and distorted belief about a person or group






41. 4 types of love in the greek language






42. Anything that distracts






43. What nonverbal symbols are best at communicating?






44. Considerate






45. A listerner's response that tells a sender that the message is understood






46. The principles of conduct that govern a group or society






47. Introducing a new person to a group






48. The symbol reflects our understanding (we see a chair we know its a chair)






49. Skills that promote relationships with other people.






50. Factors that shape EQ