Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A ________________ can be the difference between understanding and not






2. Communicating without the use of words






3. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






4. What % of communication is nonverbal?






5. Showing people they are important to you






6. Putting up an emotional guard against negative opinion






7. How is verbal communication both a bridge and a barrier?






8. Harmonious and assertive tone






9. Evaluations of self worth (how you feel about these qualities)






10. What is the healthy listening habit?






11. Self concept that reflects the way we believe others see us






12. Handling problems and criticism gracefully and maturely






13. The symbol reflects our understanding (we see a chair we know its a chair)






14. Hunger






15. What % of communication is paralanguage?






16. The principles of conduct that govern a group or society






17. The unwillingness to express thoughts and feelings in a conflict (you run)






18. Your conscious read of others thoughts and feelings






19. How conscious you are of your own motivations - thoughts - and feelings






20. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






21. Inspiring and influencing others - setting your actions as example - knowing where to go...






22. The intended meaning of the communication sent






23. Training of oneself; correction or regulation of oneself for improvement






24. Making introductions






25. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






26. Conversation killers






27. What are the 3 parts to the 'I Statement?'






28. What are the unhealthy listening patterns and habits?






29. Give whole story - don't leave out info






30. Introducing a new person to a group






31. Hallway






32. A listerner's response that tells a sender that the message is understood






33. Following a strict code of conduct or standard of values






34. The ability to say and do things in a way that will not offend another person






35. Awareness of others perceptions of yourself






36. An oversimplified and distorted belief about a person or group






37. What question helps you be more aware?






38. Same words may be interpreted differently than you meant






39. Steps to good professional communication






40. Criticism expressed in a way that threatens the other person (retaliate)






41. Skills that promote relationships with other people.






42. Willingness to take credit and blame for actions






43. Basics of tact and courtesy






44. Doing what needs to be done and doing it withou tbeing told






45. What are the different styles for handling conflict?






46. 4 types of love in the greek language






47. What is the nature of conflict?






48. Considerate






49. What you're going through when you're trying to interpret






50. Anything that distracts






Can you answer 50 questions in 15 minutes?



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