Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






2. What are the unhealthy listening patterns and habits?






3. Doing what needs to be done and doing it withou tbeing told






4. ABCs for giving directions






5. Putting message in sending form






6. What is the nature of conflict?






7. What are the different styles for handling conflict?






8. Willingness to take credit and blame for actions






9. Proper handshake






10. Your ability to understand and manage your own emotions and be sensitive to others emotions






11. Following a strict code of conduct or standard of values






12. Stress key words - not confusing or complicated






13. What are the guidelines for listening?

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14. What are the 3 codes used to express thoughts and feelings?






15. The intended meaning of the communication sent






16. Nonassertive

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17. 3 approaches of tone






18. Showing people they are important to you






19. Communicating with words






20. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






21. Harmonious and assertive tone






22. Your conscious read of others thoughts and feelings






23. What are the different kinds of intimacy?






24. Considerate






25. Be brief and to the point






26. Say something behind back






27. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






28. Aggressive

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29. Awareness of others perceptions of yourself






30. Handling problems and criticism gracefully and maturely






31. _______________ criticism is presented in a way that can help you learn and grow.






32. How conscious you are of your own motivations - thoughts - and feelings






33. Interrupting others






34. Evaluations of self worth (how you feel about these qualities)






35. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






36. Cardinal rule of conflict

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37. What is the healthy listening habit?






38. Communicating without the use of words






39. Associated meaning






40. What % of communication is nonverbal?






41. Factors that shape our frame of reference






42. How is verbal communication both a bridge and a barrier?






43. An oversimplified and distorted belief about a person or group






44. Being on time






45. What nonverbal symbols are best at communicating?






46. What % of communication is paralanguage?






47. What you're going through when you're trying to interpret






48. Factors that shape EQ






49. Training of oneself; correction or regulation of oneself for improvement






50. Basics of tact and courtesy