Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What nonverbal symbols are best at communicating?






2. What is the nature of conflict?






3. How conscious you are of your own motivations - thoughts - and feelings






4. Training of oneself; correction or regulation of oneself for improvement






5. What are the different kinds of intimacy?






6. Speak to issue w/o raising hostility (you help someone come to a conclusion)






7. Skills that promote relationships with other people.






8. Introducing a new person to a group






9. What are the different styles for handling conflict?






10. Putting up an emotional guard against negative opinion






11. What is the healthy listening habit?






12. Handling problems and criticism gracefully and maturely






13. Doing what needs to be done and doing it withou tbeing told






14. Giving criticism


15. Making introductions






16. Aggressive


17. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






18. A group of people from different departments or areas working together.






19. Effective communication basics






20. Give whole story - don't leave out info






21. The medium that carries the message






22. What % of communication is paralanguage?






23. Your conscious read of others thoughts and feelings






24. Evaluations of self worth (how you feel about these qualities)






25. Harmonious and assertive tone






26. Stress key words - not confusing or complicated






27. What question helps you be more aware?






28. Which 2 guidelines for listening would you choose to incorporate more into your listening?






29. Factors that shape our frame of reference






30. How is verbal communication both a bridge and a barrier?






31. A listerner's response that tells a sender that the message is understood






32. A struggle between 2 or more people






33. The unwillingness to express thoughts and feelings in a conflict (you run)






34. What are the 3 codes used to express thoughts and feelings?






35. Associated meaning






36. Same words may be interpreted differently than you meant






37. Your ability to understand and manage your own emotions and be sensitive to others emotions






38. What are the unhealthy listening patterns and habits?






39. It takes a lot longer to _____ a relational mess then it does to prevent one






40. Receiving criticism


41. Awareness of others perceptions of yourself






42. A ________________ can be the difference between understanding and not






43. The intended meaning of the communication sent






44. Be brief and to the point






45. The ability to say and do things in a way that will not offend another person






46. Communicating without the use of words






47. What you're going through when you're trying to interpret






48. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






49. An oversimplified and distorted belief about a person or group






50. Being on time