Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Your message expresses thoughts and feelings clearly and directly w/o making judgements






2. Anything that distracts






3. How is our self concept developed?






4. Putting message in sending form






5. Doing what needs to be done and doing it withou tbeing told






6. Harmonious and assertive tone






7. Willingness to take credit and blame for actions






8. Associated meaning






9. The medium that carries the message






10. Inspiring and influencing others - setting your actions as example - knowing where to go...






11. What is the healthy listening habit?






12. Conversation killers






13. Receiving criticism






14. A listerner's response that tells a sender that the message is understood






15. Making introductions






16. Giving criticism






17. Steps to good professional communication






18. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






19. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






20. A ________________ can be the difference between understanding and not






21. Aggressive






22. It takes a lot longer to _____ a relational mess then it does to prevent one






23. Your conscious read of others thoughts and feelings






24. Factors that shape EQ






25. The unwillingness to express thoughts and feelings in a conflict (you run)






26. Communicating with words






27. Introducing a new person to a group






28. A group of people from different departments or areas working together.






29. Criticism expressed in a way that threatens the other person (retaliate)






30. Nonassertive






31. Considerate






32. Background of communication that influences how people interpret the message






33. Be brief and to the point






34. What are the unhealthy listening patterns and habits?






35. What are the guidelines for listening?






36. Being on time






37. How is verbal communication both a bridge and a barrier?






38. Same words may be interpreted differently than you meant






39. Stress key words - not confusing or complicated






40. Communicating without the use of words






41. _______________ criticism is presented in a way that can help you learn and grow.






42. What are the 3 codes used to express thoughts and feelings?






43. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






44. Following a strict code of conduct or standard of values






45. What question helps you be more aware?






46. Interrupting others






47. Training of oneself; correction or regulation of oneself for improvement






48. Skills that promote relationships with other people.






49. Putting up an emotional guard against negative opinion






50. What are the different kinds of intimacy?