Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How conscious you are of your own motivations - thoughts - and feelings






2. Hunger






3. A group of people from different departments or areas working together.






4. Factors that shape our frame of reference






5. Communicating without the use of words






6. Communicating with words






7. Steps to good professional communication






8. Harmonious and assertive tone






9. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






10. Your ability to understand and manage your own emotions and be sensitive to others emotions






11. Effective communication basics






12. Proper handshake






13. Not constructive or helpful






14. What are the different kinds of intimacy?






15. _______________ criticism is presented in a way that can help you learn and grow.






16. 4 types of love in the greek language






17. Criticism expressed in a way that threatens the other person (retaliate)






18. Hallway






19. Basics of tact and courtesy






20. Your conscious read of others thoughts and feelings






21. Nonassertive


22. How is our self concept developed?






23. Inspiring and influencing others - setting your actions as example - knowing where to go...






24. Training of oneself; correction or regulation of oneself for improvement






25. Showing people they are important to you






26. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






27. A ________________ can be the difference between understanding and not






28. What question helps you be more aware?






29. Same words may be interpreted differently than you meant






30. The symbol reflects our understanding (we see a chair we know its a chair)






31. Be brief and to the point






32. Willingness to take credit and blame for actions






33. 3 approaches of tone






34. Speak to issue w/o raising hostility (you help someone come to a conclusion)






35. What % of communication is paralanguage?






36. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






37. Making introductions






38. Say something behind back






39. Anything that distracts






40. Background of communication that influences how people interpret the message






41. Awareness of others perceptions of yourself






42. Putting message in sending form






43. What you're going through when you're trying to interpret






44. Which 2 guidelines for listening would you choose to incorporate more into your listening?






45. What % of communication is language?






46. How is verbal communication both a bridge and a barrier?






47. Being on time






48. Having good manners in your dealing with people.






49. Following a strict code of conduct or standard of values






50. The ability to say and do things in a way that will not offend another person