Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Factors that shape our frame of reference






2. Receiving criticism

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3. Your conscious read of others thoughts and feelings






4. How conscious you are of your own motivations - thoughts - and feelings






5. Being on time






6. Your message expresses thoughts and feelings clearly and directly w/o making judgements






7. Interrupting others






8. How is verbal communication both a bridge and a barrier?






9. Awareness of others perceptions of yourself






10. What are the 3 codes used to express thoughts and feelings?






11. A ________________ can be the difference between understanding and not






12. Self concept that reflects the way we believe others see us






13. Nonassertive

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14. Associated meaning






15. Following a strict code of conduct or standard of values






16. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






17. Which 2 guidelines for listening would you choose to incorporate more into your listening?






18. What are the 3 parts to the 'I Statement?'






19. Give whole story - don't leave out info






20. Basics of tact and courtesy






21. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






22. 4 types of love in the greek language






23. Effective communication basics






24. How is our self concept developed?






25. What % of communication is paralanguage?






26. The unwillingness to express thoughts and feelings in a conflict (you run)






27. What question helps you be more aware?






28. What are the different kinds of intimacy?






29. Proper handshake






30. Not constructive or helpful






31. _______________ criticism is presented in a way that can help you learn and grow.






32. A struggle between 2 or more people






33. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






34. It takes a lot longer to _____ a relational mess then it does to prevent one






35. Handling problems and criticism gracefully and maturely






36. Your ability to understand and manage your own emotions and be sensitive to others emotions






37. Training of oneself; correction or regulation of oneself for improvement






38. Showing people they are important to you






39. What is the healthy listening habit?






40. What % of communication is nonverbal?






41. Evaluations of self worth (how you feel about these qualities)






42. Factors that shape EQ






43. 3 approaches of tone






44. ABCs for giving directions






45. An oversimplified and distorted belief about a person or group






46. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






47. Stress key words - not confusing or complicated






48. Be brief and to the point






49. Making introductions






50. Inspiring and influencing others - setting your actions as example - knowing where to go...






Can you answer 50 questions in 15 minutes?



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