Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What nonverbal symbols are best at communicating?






2. Anything that distracts






3. Effective communication basics






4. Background of communication that influences how people interpret the message






5. Associated meaning






6. Training of oneself; correction or regulation of oneself for improvement






7. Conversation killers






8. What % of communication is nonverbal?






9. Inspiring and influencing others - setting your actions as example - knowing where to go...






10. Nonassertive

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11. Harmonious and assertive tone






12. Proper handshake






13. What you're going through when you're trying to interpret






14. Doing what needs to be done and doing it withou tbeing told






15. How is our self concept developed?






16. It takes a lot longer to _____ a relational mess then it does to prevent one






17. Following a strict code of conduct or standard of values






18. The symbol reflects our understanding (we see a chair we know its a chair)






19. Putting up an emotional guard against negative opinion






20. Hunger






21. A group of people from different departments or areas working together.






22. Self concept that reflects the way we believe others see us






23. What are the 3 parts to the 'I Statement?'






24. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






25. Willingness to take credit and blame for actions






26. Communicating with words






27. ABCs for giving directions






28. Same words may be interpreted differently than you meant






29. Aggressive

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30. Handling problems and criticism gracefully and maturely






31. How conscious you are of your own motivations - thoughts - and feelings






32. What are the unhealthy listening patterns and habits?






33. Putting message in sending form






34. The ability to say and do things in a way that will not offend another person






35. Cardinal rule of conflict

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36. Being on time






37. The principles of conduct that govern a group or society






38. What is the nature of conflict?






39. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






40. A listerner's response that tells a sender that the message is understood






41. The medium that carries the message






42. What question helps you be more aware?






43. 4 types of love in the greek language






44. Making introductions






45. Evaluations of self worth (how you feel about these qualities)






46. Say something behind back






47. Your message expresses thoughts and feelings clearly and directly w/o making judgements






48. Factors that shape our frame of reference






49. How is verbal communication both a bridge and a barrier?






50. Skills that promote relationships with other people.