Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating without the use of words






2. Receiving criticism

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3. What are the different kinds of intimacy?






4. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






5. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






6. Inspiring and influencing others - setting your actions as example - knowing where to go...






7. Handling problems and criticism gracefully and maturely






8. Be brief and to the point






9. Conversation killers






10. 3 approaches of tone






11. 4 types of love in the greek language






12. Evaluations of self worth (how you feel about these qualities)






13. A struggle between 2 or more people






14. Say something behind back






15. Introducing a new person to a group






16. Awareness of others perceptions of yourself






17. The ability to say and do things in a way that will not offend another person






18. A group of people from different departments or areas working together.






19. ABCs for giving directions






20. What is the nature of conflict?






21. The principles of conduct that govern a group or society






22. Showing people they are important to you






23. We compare our weaknesses with others strengths (causes inferiority)






24. Your ability to understand and manage your own emotions and be sensitive to others emotions






25. Which 2 guidelines for listening would you choose to incorporate more into your listening?






26. Stress key words - not confusing or complicated






27. The intended meaning of the communication sent






28. A ________________ can be the difference between understanding and not






29. Giving criticism

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30. What are the unhealthy listening patterns and habits?






31. Doing what needs to be done and doing it withou tbeing told






32. Putting message in sending form






33. Following a strict code of conduct or standard of values






34. What % of communication is nonverbal?






35. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






36. Interrupting others






37. What are the 3 codes used to express thoughts and feelings?






38. Hallway






39. Your conscious read of others thoughts and feelings






40. Same words may be interpreted differently than you meant






41. Criticism expressed in a way that threatens the other person (retaliate)






42. A listerner's response that tells a sender that the message is understood






43. Associated meaning






44. Effective communication basics






45. Factors that shape our frame of reference






46. Factors that shape EQ






47. Cardinal rule of conflict

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48. What % of communication is language?






49. Hunger






50. How conscious you are of your own motivations - thoughts - and feelings