Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






2. Interrupting others






3. The intended meaning of the communication sent






4. Not constructive or helpful






5. Putting message in sending form






6. Proper handshake






7. We compare our weaknesses with others strengths (causes inferiority)






8. What is the healthy listening habit?






9. Say something behind back






10. Cardinal rule of conflict


11. What are the different kinds of intimacy?






12. A struggle between 2 or more people






13. Willingness to take credit and blame for actions






14. Effective communication basics






15. Inspiring and influencing others - setting your actions as example - knowing where to go...






16. A ________________ can be the difference between understanding and not






17. What you're going through when you're trying to interpret






18. Putting up an emotional guard against negative opinion






19. Factors that shape EQ






20. The symbol reflects our understanding (we see a chair we know its a chair)






21. Nonassertive


22. What % of communication is language?






23. Your conscious read of others thoughts and feelings






24. 3 approaches of tone






25. Associated meaning






26. Skills that promote relationships with other people.






27. Considerate






28. Harmonious and assertive tone






29. Stress key words - not confusing or complicated






30. Having good manners in your dealing with people.






31. Communicating with words






32. What are the 3 codes used to express thoughts and feelings?






33. ABCs for giving directions






34. What are the different styles for handling conflict?






35. Steps to good professional communication






36. _______________ criticism is presented in a way that can help you learn and grow.






37. Aggressive


38. Factors that shape our frame of reference






39. Conversation killers






40. How is our self concept developed?






41. Evaluations of self worth (how you feel about these qualities)






42. What % of communication is nonverbal?






43. A group of people from different departments or areas working together.






44. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






45. Basics of tact and courtesy






46. Giving criticism


47. Awareness of others perceptions of yourself






48. What nonverbal symbols are best at communicating?






49. A listerner's response that tells a sender that the message is understood






50. 4 types of love in the greek language