Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What you're going through when you're trying to interpret






2. Self concept that reflects the way we believe others see us






3. The ability to say and do things in a way that will not offend another person






4. How is our self concept developed?






5. What % of communication is paralanguage?






6. Same words may be interpreted differently than you meant






7. We compare our weaknesses with others strengths (causes inferiority)






8. The unwillingness to express thoughts and feelings in a conflict (you run)






9. ABCs for giving directions






10. Your conscious read of others thoughts and feelings






11. Awareness of others perceptions of yourself






12. Training of oneself; correction or regulation of oneself for improvement






13. Your ability to understand and manage your own emotions and be sensitive to others emotions






14. Speak to issue w/o raising hostility (you help someone come to a conclusion)






15. Steps to good professional communication






16. Associated meaning






17. Following a strict code of conduct or standard of values






18. Interrupting others






19. 4 types of love in the greek language






20. Your message expresses thoughts and feelings clearly and directly w/o making judgements






21. What question helps you be more aware?






22. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






23. Aggressive

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24. A group of people from different departments or areas working together.






25. Being on time






26. Receiving criticism

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27. Introducing a new person to a group






28. Communicating without the use of words






29. What % of communication is language?






30. What are the 3 codes used to express thoughts and feelings?






31. Factors that shape EQ






32. The symbol reflects our understanding (we see a chair we know its a chair)






33. What is the nature of conflict?






34. How conscious you are of your own motivations - thoughts - and feelings






35. What are the 3 parts to the 'I Statement?'






36. Proper handshake






37. An oversimplified and distorted belief about a person or group






38. A ________________ can be the difference between understanding and not






39. Conversation killers






40. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






41. Inspiring and influencing others - setting your actions as example - knowing where to go...






42. Background of communication that influences how people interpret the message






43. Willingness to take credit and blame for actions






44. How is verbal communication both a bridge and a barrier?






45. The medium that carries the message






46. Criticism expressed in a way that threatens the other person (retaliate)






47. Skills that promote relationships with other people.






48. Factors that shape our frame of reference






49. Putting up an emotional guard against negative opinion






50. Be brief and to the point