Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Harmonious and assertive tone






2. How is verbal communication both a bridge and a barrier?






3. Awareness of others perceptions of yourself






4. Being on time






5. Making introductions






6. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






7. Doing what needs to be done and doing it withou tbeing told






8. Stress key words - not confusing or complicated






9. What you're going through when you're trying to interpret






10. Conversation killers






11. A ________________ can be the difference between understanding and not






12. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






13. A struggle between 2 or more people






14. Evaluations of self worth (how you feel about these qualities)






15. Factors that shape our frame of reference






16. Say something behind back






17. What are the different styles for handling conflict?






18. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






19. Inspiring and influencing others - setting your actions as example - knowing where to go...






20. Self concept that reflects the way we believe others see us






21. The ability to say and do things in a way that will not offend another person






22. Same words may be interpreted differently than you meant






23. Training of oneself; correction or regulation of oneself for improvement






24. Skills that promote relationships with other people.






25. The principles of conduct that govern a group or society






26. The unwillingness to express thoughts and feelings in a conflict (you run)






27. Basics of tact and courtesy






28. Considerate






29. Effective communication basics






30. What are the different kinds of intimacy?






31. What % of communication is paralanguage?






32. Communicating without the use of words






33. An oversimplified and distorted belief about a person or group






34. Which 2 guidelines for listening would you choose to incorporate more into your listening?






35. 4 types of love in the greek language






36. What question helps you be more aware?






37. Not constructive or helpful






38. Speak to issue w/o raising hostility (you help someone come to a conclusion)






39. Giving criticism

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40. What % of communication is nonverbal?






41. Receiving criticism

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42. What is the nature of conflict?






43. What is the healthy listening habit?






44. Steps to good professional communication






45. How conscious you are of your own motivations - thoughts - and feelings






46. How is our self concept developed?






47. Factors that shape EQ






48. The intended meaning of the communication sent






49. It takes a lot longer to _____ a relational mess then it does to prevent one






50. A listerner's response that tells a sender that the message is understood