Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The principles of conduct that govern a group or society






2. What are the different kinds of intimacy?






3. Being on time






4. What % of communication is paralanguage?






5. Not constructive or helpful






6. Which 2 guidelines for listening would you choose to incorporate more into your listening?






7. Making introductions






8. Speak to issue w/o raising hostility (you help someone come to a conclusion)






9. What are the unhealthy listening patterns and habits?






10. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






11. Showing people they are important to you






12. Aggressive

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13. It takes a lot longer to _____ a relational mess then it does to prevent one






14. How is verbal communication both a bridge and a barrier?






15. The intended meaning of the communication sent






16. How is our self concept developed?






17. What you're going through when you're trying to interpret






18. ABCs for giving directions






19. What is the nature of conflict?






20. Hunger






21. What are the 3 codes used to express thoughts and feelings?






22. Hallway






23. Handling problems and criticism gracefully and maturely






24. What are the 3 parts to the 'I Statement?'






25. What % of communication is nonverbal?






26. Your conscious read of others thoughts and feelings






27. What is the healthy listening habit?






28. Having good manners in your dealing with people.






29. Factors that shape our frame of reference






30. Anything that distracts






31. Nonassertive

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32. Be brief and to the point






33. Putting message in sending form






34. A listerner's response that tells a sender that the message is understood






35. Same words may be interpreted differently than you meant






36. Background of communication that influences how people interpret the message






37. Following a strict code of conduct or standard of values






38. Cardinal rule of conflict

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39. Putting up an emotional guard against negative opinion






40. 3 approaches of tone






41. What are the different styles for handling conflict?






42. The ability to say and do things in a way that will not offend another person






43. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






44. Basics of tact and courtesy






45. Associated meaning






46. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






47. Doing what needs to be done and doing it withou tbeing told






48. A struggle between 2 or more people






49. Training of oneself; correction or regulation of oneself for improvement






50. _______________ criticism is presented in a way that can help you learn and grow.