Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be brief and to the point






2. Awareness of others perceptions of yourself






3. A group of people from different departments or areas working together.






4. What % of communication is paralanguage?






5. What are the unhealthy listening patterns and habits?






6. Conversation killers






7. Which 2 guidelines for listening would you choose to incorporate more into your listening?






8. Associated meaning






9. Nonassertive






10. What % of communication is language?






11. A struggle between 2 or more people






12. We compare our weaknesses with others strengths (causes inferiority)






13. What % of communication is nonverbal?






14. Harmonious and assertive tone






15. It takes a lot longer to _____ a relational mess then it does to prevent one






16. Same words may be interpreted differently than you meant






17. What are the 3 codes used to express thoughts and feelings?






18. Criticism expressed in a way that threatens the other person (retaliate)






19. Having good manners in your dealing with people.






20. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






21. _______________ criticism is presented in a way that can help you learn and grow.






22. Hallway






23. Putting message in sending form






24. The unwillingness to express thoughts and feelings in a conflict (you run)






25. Say something behind back






26. Doing what needs to be done and doing it withou tbeing told






27. The symbol reflects our understanding (we see a chair we know its a chair)






28. Hunger






29. What are the different kinds of intimacy?






30. Aggressive






31. Factors that shape our frame of reference






32. Introducing a new person to a group






33. What is the nature of conflict?






34. Putting up an emotional guard against negative opinion






35. Anything that distracts






36. Basics of tact and courtesy






37. A ________________ can be the difference between understanding and not






38. Making introductions






39. Handling problems and criticism gracefully and maturely






40. Training of oneself; correction or regulation of oneself for improvement






41. Self concept that reflects the way we believe others see us






42. Your ability to understand and manage your own emotions and be sensitive to others emotions






43. Willingness to take credit and blame for actions






44. Not constructive or helpful






45. Give whole story - don't leave out info






46. What you're going through when you're trying to interpret






47. Considerate






48. Skills that promote relationships with other people.






49. ABCs for giving directions






50. Being on time