Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Background of communication that influences how people interpret the message






2. An oversimplified and distorted belief about a person or group






3. 4 types of love in the greek language






4. Not constructive or helpful






5. The symbol reflects our understanding (we see a chair we know its a chair)






6. Giving criticism

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7. Which 2 guidelines for listening would you choose to incorporate more into your listening?






8. Having good manners in your dealing with people.






9. Communicating without the use of words






10. Skills that promote relationships with other people.






11. Receiving criticism

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12. Being on time






13. Introducing a new person to a group






14. The medium that carries the message






15. A struggle between 2 or more people






16. Training of oneself; correction or regulation of oneself for improvement






17. Cardinal rule of conflict

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18. What question helps you be more aware?






19. Say something behind back






20. What are the 3 codes used to express thoughts and feelings?






21. The principles of conduct that govern a group or society






22. What % of communication is nonverbal?






23. Self concept that reflects the way we believe others see us






24. Give whole story - don't leave out info






25. Willingness to take credit and blame for actions






26. The intended meaning of the communication sent






27. What are the different kinds of intimacy?






28. What you're going through when you're trying to interpret






29. Following a strict code of conduct or standard of values






30. The unwillingness to express thoughts and feelings in a conflict (you run)






31. Hallway






32. Putting up an emotional guard against negative opinion






33. What is the healthy listening habit?






34. Evaluations of self worth (how you feel about these qualities)






35. What are the different styles for handling conflict?






36. Same words may be interpreted differently than you meant






37. Proper handshake






38. Aggressive

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39. How conscious you are of your own motivations - thoughts - and feelings






40. Putting message in sending form






41. Conversation killers






42. 3 approaches of tone






43. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






44. Criticism expressed in a way that threatens the other person (retaliate)






45. What are the guidelines for listening?

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46. Your ability to understand and manage your own emotions and be sensitive to others emotions






47. Effective communication basics






48. Be brief and to the point






49. How is our self concept developed?






50. Steps to good professional communication







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