Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Willingness to take credit and blame for actions






2. What are the 3 parts to the 'I Statement?'






3. Steps to good professional communication






4. Interrupting others






5. Stress key words - not confusing or complicated






6. Training of oneself; correction or regulation of oneself for improvement






7. Give whole story - don't leave out info






8. 3 approaches of tone






9. ABCs for giving directions






10. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






11. Doing what needs to be done and doing it withou tbeing told






12. Be brief and to the point






13. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






14. What are the different kinds of intimacy?






15. Same words may be interpreted differently than you meant






16. An oversimplified and distorted belief about a person or group






17. What nonverbal symbols are best at communicating?






18. Hunger






19. What are the guidelines for listening?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


20. Criticism expressed in a way that threatens the other person (retaliate)






21. Say something behind back






22. A listerner's response that tells a sender that the message is understood






23. The unwillingness to express thoughts and feelings in a conflict (you run)






24. Considerate






25. How is our self concept developed?






26. Communicating without the use of words






27. Not constructive or helpful






28. What are the 3 codes used to express thoughts and feelings?






29. Receiving criticism

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


30. The ability to say and do things in a way that will not offend another person






31. Proper handshake






32. Hallway






33. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






34. Nonassertive

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


35. Skills that promote relationships with other people.






36. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






37. Giving criticism

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


38. Awareness of others perceptions of yourself






39. What you're going through when you're trying to interpret






40. What % of communication is paralanguage?






41. Basics of tact and courtesy






42. Speak to issue w/o raising hostility (you help someone come to a conclusion)






43. What are the unhealthy listening patterns and habits?






44. Evaluations of self worth (how you feel about these qualities)






45. A ________________ can be the difference between understanding and not






46. Your ability to understand and manage your own emotions and be sensitive to others emotions






47. Your conscious read of others thoughts and feelings






48. What % of communication is nonverbal?






49. Factors that shape EQ






50. Handling problems and criticism gracefully and maturely