Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Putting message in sending form






2. Having good manners in your dealing with people.






3. Steps to good professional communication






4. Be brief and to the point






5. Background of communication that influences how people interpret the message






6. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






7. What % of communication is nonverbal?






8. Associated meaning






9. What you're going through when you're trying to interpret






10. What are the different styles for handling conflict?






11. What is the nature of conflict?






12. Training of oneself; correction or regulation of oneself for improvement






13. Considerate






14. 3 approaches of tone






15. Making introductions






16. Harmonious and assertive tone






17. Your ability to understand and manage your own emotions and be sensitive to others emotions






18. Not constructive or helpful






19. What are the unhealthy listening patterns and habits?






20. 4 types of love in the greek language






21. Following a strict code of conduct or standard of values






22. What are the different kinds of intimacy?






23. A listerner's response that tells a sender that the message is understood






24. Basics of tact and courtesy






25. Communicating with words






26. It takes a lot longer to _____ a relational mess then it does to prevent one






27. The ability to say and do things in a way that will not offend another person






28. Hunger






29. Skills that promote relationships with other people.






30. We compare our weaknesses with others strengths (causes inferiority)






31. Introducing a new person to a group






32. How is verbal communication both a bridge and a barrier?






33. How is our self concept developed?






34. Say something behind back






35. Effective communication basics






36. Communicating without the use of words






37. Handling problems and criticism gracefully and maturely






38. Nonassertive

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39. An oversimplified and distorted belief about a person or group






40. Hallway






41. Willingness to take credit and blame for actions






42. Proper handshake






43. Showing people they are important to you






44. The unwillingness to express thoughts and feelings in a conflict (you run)






45. The medium that carries the message






46. Your conscious read of others thoughts and feelings






47. Self concept that reflects the way we believe others see us






48. The principles of conduct that govern a group or society






49. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






50. A group of people from different departments or areas working together.







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