Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






2. Skills that promote relationships with other people.






3. Background of communication that influences how people interpret the message






4. What nonverbal symbols are best at communicating?






5. What are the different styles for handling conflict?






6. What % of communication is paralanguage?






7. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






8. Having good manners in your dealing with people.






9. Criticism expressed in a way that threatens the other person (retaliate)






10. Factors that shape our frame of reference






11. How is verbal communication both a bridge and a barrier?






12. A ________________ can be the difference between understanding and not






13. Effective communication basics






14. Putting up an emotional guard against negative opinion






15. Conversation killers






16. The ability to say and do things in a way that will not offend another person






17. Basics of tact and courtesy






18. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






19. Nonassertive


20. Considerate






21. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






22. Putting message in sending form






23. The unwillingness to express thoughts and feelings in a conflict (you run)






24. Aggressive


25. What % of communication is nonverbal?






26. 4 types of love in the greek language






27. How conscious you are of your own motivations - thoughts - and feelings






28. Proper handshake






29. What question helps you be more aware?






30. What are the 3 codes used to express thoughts and feelings?






31. Your message expresses thoughts and feelings clearly and directly w/o making judgements






32. Receiving criticism


33. Hunger






34. 3 approaches of tone






35. Be brief and to the point






36. What % of communication is language?






37. Making introductions






38. Not constructive or helpful






39. We compare our weaknesses with others strengths (causes inferiority)






40. Your ability to understand and manage your own emotions and be sensitive to others emotions






41. Anything that distracts






42. Communicating with words






43. What are the 3 parts to the 'I Statement?'






44. Same words may be interpreted differently than you meant






45. The intended meaning of the communication sent






46. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






47. Your conscious read of others thoughts and feelings






48. It takes a lot longer to _____ a relational mess then it does to prevent one






49. _______________ criticism is presented in a way that can help you learn and grow.






50. The symbol reflects our understanding (we see a chair we know its a chair)