Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Having good manners in your dealing with people.






2. What question helps you be more aware?






3. Factors that shape our frame of reference






4. Steps to good professional communication






5. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






6. A group of people from different departments or areas working together.






7. 4 types of love in the greek language






8. Cardinal rule of conflict

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9. Doing what needs to be done and doing it withou tbeing told






10. Associated meaning






11. Stress key words - not confusing or complicated






12. A ________________ can be the difference between understanding and not






13. ABCs for giving directions






14. The principles of conduct that govern a group or society






15. Interrupting others






16. Introducing a new person to a group






17. Give whole story - don't leave out info






18. Your conscious read of others thoughts and feelings






19. An oversimplified and distorted belief about a person or group






20. _______________ criticism is presented in a way that can help you learn and grow.






21. Hunger






22. What are the different kinds of intimacy?






23. What % of communication is nonverbal?






24. Showing people they are important to you






25. What are the 3 codes used to express thoughts and feelings?






26. What nonverbal symbols are best at communicating?






27. Putting message in sending form






28. How conscious you are of your own motivations - thoughts - and feelings






29. Effective communication basics






30. How is our self concept developed?






31. Speak to issue w/o raising hostility (you help someone come to a conclusion)






32. What are the 3 parts to the 'I Statement?'






33. Conversation killers






34. What % of communication is paralanguage?






35. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






36. What you're going through when you're trying to interpret






37. What is the healthy listening habit?






38. Skills that promote relationships with other people.






39. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






40. What are the guidelines for listening?

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41. The intended meaning of the communication sent






42. Same words may be interpreted differently than you meant






43. Harmonious and assertive tone






44. How is verbal communication both a bridge and a barrier?






45. The unwillingness to express thoughts and feelings in a conflict (you run)






46. What % of communication is language?






47. Communicating with words






48. Be brief and to the point






49. What are the unhealthy listening patterns and habits?






50. We compare our weaknesses with others strengths (causes inferiority)