Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be brief and to the point






2. Training of oneself; correction or regulation of oneself for improvement






3. Same words may be interpreted differently than you meant






4. Associated meaning






5. Following a strict code of conduct or standard of values






6. A group of people from different departments or areas working together.






7. Introducing a new person to a group






8. 3 approaches of tone






9. Your message expresses thoughts and feelings clearly and directly w/o making judgements






10. What is the nature of conflict?






11. What are the 3 parts to the 'I Statement?'






12. What % of communication is language?






13. Self concept that reflects the way we believe others see us






14. Background of communication that influences how people interpret the message






15. What you're going through when you're trying to interpret






16. An oversimplified and distorted belief about a person or group






17. Stress key words - not confusing or complicated






18. What are the guidelines for listening?






19. Your conscious read of others thoughts and feelings






20. Receiving criticism






21. Nonassertive






22. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






23. How conscious you are of your own motivations - thoughts - and feelings






24. What are the different kinds of intimacy?






25. Inspiring and influencing others - setting your actions as example - knowing where to go...






26. Harmonious and assertive tone






27. Conversation killers






28. Hunger






29. The ability to say and do things in a way that will not offend another person






30. Awareness of others perceptions of yourself






31. A struggle between 2 or more people






32. ABCs for giving directions






33. Communicating with words






34. How is our self concept developed?






35. Handling problems and criticism gracefully and maturely






36. The intended meaning of the communication sent






37. The principles of conduct that govern a group or society






38. The symbol reflects our understanding (we see a chair we know its a chair)






39. Considerate






40. Hallway






41. Interrupting others






42. Being on time






43. What nonverbal symbols are best at communicating?






44. The unwillingness to express thoughts and feelings in a conflict (you run)






45. Putting up an emotional guard against negative opinion






46. Not constructive or helpful






47. Aggressive






48. Making introductions






49. Say something behind back






50. Your ability to understand and manage your own emotions and be sensitive to others emotions