Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Same words may be interpreted differently than you meant

2. Your ability to understand and manage your own emotions and be sensitive to others emotions

3. Steps to good professional communication

4. Speak to issue w/o raising hostility (you help someone come to a conclusion)

5. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)

6. The unwillingness to express thoughts and feelings in a conflict (you run)

7. Harmonious and assertive tone

8. Putting up an emotional guard against negative opinion

9. Introducing a new person to a group

10. Giving criticism

11. Your conscious read of others thoughts and feelings

12. What % of communication is paralanguage?

13. Inspiring and influencing others - setting your actions as example - knowing where to go...

14. Considerate

15. Not constructive or helpful

16. Being on time

17. An oversimplified and distorted belief about a person or group

18. Factors that shape our frame of reference

19. A ________________ can be the difference between understanding and not

20. Basics of tact and courtesy

21. What is the healthy listening habit?

22. Your message expresses thoughts and feelings clearly and directly w/o making judgements

23. What are the different kinds of intimacy?

24. What % of communication is language?

25. Training of oneself; correction or regulation of oneself for improvement

26. Receiving criticism

27. The principles of conduct that govern a group or society

28. A group of people from different departments or areas working together.

29. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.

30. Self concept that reflects the way we believe others see us

31. Effective communication basics

32. Which 2 guidelines for listening would you choose to incorporate more into your listening?

33. How is verbal communication both a bridge and a barrier?

34. Putting message in sending form

35. What % of communication is nonverbal?

36. What question helps you be more aware?

37. What are the guidelines for listening?

38. It takes a lot longer to _____ a relational mess then it does to prevent one

39. What are the 3 parts to the 'I Statement?'

40. Showing people they are important to you

41. Hunger

42. Associated meaning

43. Communicating without the use of words

44. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)

45. 4 types of love in the greek language

46. A listerner's response that tells a sender that the message is understood

47. Background of communication that influences how people interpret the message

48. Factors that shape EQ

49. What are the different styles for handling conflict?

50. Awareness of others perceptions of yourself