Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Introducing a new person to a group






2. It takes a lot longer to _____ a relational mess then it does to prevent one






3. Criticism expressed in a way that threatens the other person (retaliate)






4. The medium that carries the message






5. How is verbal communication both a bridge and a barrier?






6. How conscious you are of your own motivations - thoughts - and feelings






7. Awareness of others perceptions of yourself






8. Hallway






9. ABCs for giving directions






10. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






11. Effective communication basics






12. A ________________ can be the difference between understanding and not






13. Not constructive or helpful






14. A struggle between 2 or more people






15. Making introductions






16. Factors that shape EQ






17. What are the 3 codes used to express thoughts and feelings?






18. Proper handshake






19. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






20. What are the different styles for handling conflict?






21. Showing people they are important to you






22. Steps to good professional communication






23. Receiving criticism

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24. Being on time






25. Having good manners in your dealing with people.






26. Handling problems and criticism gracefully and maturely






27. Be brief and to the point






28. What are the guidelines for listening?

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29. A listerner's response that tells a sender that the message is understood






30. What are the 3 parts to the 'I Statement?'






31. 3 approaches of tone






32. Say something behind back






33. Background of communication that influences how people interpret the message






34. Communicating without the use of words






35. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






36. Skills that promote relationships with other people.






37. What % of communication is paralanguage?






38. What are the unhealthy listening patterns and habits?






39. Training of oneself; correction or regulation of oneself for improvement






40. What is the nature of conflict?






41. Putting message in sending form






42. Inspiring and influencing others - setting your actions as example - knowing where to go...






43. Conversation killers






44. What % of communication is nonverbal?






45. A group of people from different departments or areas working together.






46. _______________ criticism is presented in a way that can help you learn and grow.






47. What you're going through when you're trying to interpret






48. Self concept that reflects the way we believe others see us






49. Speak to issue w/o raising hostility (you help someone come to a conclusion)






50. What is the healthy listening habit?







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Can you answer 50 questions in 15 minutes?


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