Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 3 approaches of tone






2. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






3. What are the unhealthy listening patterns and habits?






4. Steps to good professional communication






5. Receiving criticism

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6. Communicating with words






7. An oversimplified and distorted belief about a person or group






8. Your conscious read of others thoughts and feelings






9. Evaluations of self worth (how you feel about these qualities)






10. Conversation killers






11. 4 types of love in the greek language






12. Associated meaning






13. Having good manners in your dealing with people.






14. _______________ criticism is presented in a way that can help you learn and grow.






15. What are the different styles for handling conflict?






16. It takes a lot longer to _____ a relational mess then it does to prevent one






17. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






18. What % of communication is nonverbal?






19. Nonassertive

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20. What nonverbal symbols are best at communicating?






21. Criticism expressed in a way that threatens the other person (retaliate)






22. Effective communication basics






23. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






24. Training of oneself; correction or regulation of oneself for improvement






25. How conscious you are of your own motivations - thoughts - and feelings






26. How is verbal communication both a bridge and a barrier?






27. A struggle between 2 or more people






28. The symbol reflects our understanding (we see a chair we know its a chair)






29. Giving criticism

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30. Speak to issue w/o raising hostility (you help someone come to a conclusion)






31. Be brief and to the point






32. Following a strict code of conduct or standard of values






33. What question helps you be more aware?






34. Inspiring and influencing others - setting your actions as example - knowing where to go...






35. Not constructive or helpful






36. ABCs for giving directions






37. Factors that shape our frame of reference






38. Basics of tact and courtesy






39. Give whole story - don't leave out info






40. What % of communication is paralanguage?






41. The principles of conduct that govern a group or society






42. The intended meaning of the communication sent






43. Considerate






44. Anything that distracts






45. What are the 3 codes used to express thoughts and feelings?






46. Skills that promote relationships with other people.






47. The medium that carries the message






48. We compare our weaknesses with others strengths (causes inferiority)






49. What are the guidelines for listening?

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50. Making introductions