Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating with words






2. Interrupting others






3. Aggressive

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4. Receiving criticism

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5. Following a strict code of conduct or standard of values






6. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






7. The intended meaning of the communication sent






8. It takes a lot longer to _____ a relational mess then it does to prevent one






9. 4 types of love in the greek language






10. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






11. Be brief and to the point






12. How is verbal communication both a bridge and a barrier?






13. Being on time






14. Handling problems and criticism gracefully and maturely






15. Skills that promote relationships with other people.






16. Giving criticism

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17. _______________ criticism is presented in a way that can help you learn and grow.






18. Communicating without the use of words






19. Training of oneself; correction or regulation of oneself for improvement






20. Speak to issue w/o raising hostility (you help someone come to a conclusion)






21. What are the different kinds of intimacy?






22. Putting message in sending form






23. Say something behind back






24. Stress key words - not confusing or complicated






25. Your message expresses thoughts and feelings clearly and directly w/o making judgements






26. What question helps you be more aware?






27. The ability to say and do things in a way that will not offend another person






28. Your ability to understand and manage your own emotions and be sensitive to others emotions






29. The medium that carries the message






30. Anything that distracts






31. What % of communication is nonverbal?






32. Doing what needs to be done and doing it withou tbeing told






33. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






34. Hunger






35. What are the guidelines for listening?

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36. An oversimplified and distorted belief about a person or group






37. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






38. Inspiring and influencing others - setting your actions as example - knowing where to go...






39. A group of people from different departments or areas working together.






40. Awareness of others perceptions of yourself






41. Same words may be interpreted differently than you meant






42. ABCs for giving directions






43. What is the nature of conflict?






44. Give whole story - don't leave out info






45. The unwillingness to express thoughts and feelings in a conflict (you run)






46. How is our self concept developed?






47. The symbol reflects our understanding (we see a chair we know its a chair)






48. We compare our weaknesses with others strengths (causes inferiority)






49. Which 2 guidelines for listening would you choose to incorporate more into your listening?






50. The principles of conduct that govern a group or society