Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Give whole story - don't leave out info






2. Proper handshake






3. It takes a lot longer to _____ a relational mess then it does to prevent one






4. _______________ criticism is presented in a way that can help you learn and grow.






5. The principles of conduct that govern a group or society






6. Showing people they are important to you






7. ABCs for giving directions






8. What nonverbal symbols are best at communicating?






9. A listerner's response that tells a sender that the message is understood






10. Your conscious read of others thoughts and feelings






11. Basics of tact and courtesy






12. Hallway






13. How is verbal communication both a bridge and a barrier?






14. Your ability to understand and manage your own emotions and be sensitive to others emotions






15. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






16. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






17. Training of oneself; correction or regulation of oneself for improvement






18. 3 approaches of tone






19. Speak to issue w/o raising hostility (you help someone come to a conclusion)






20. Willingness to take credit and blame for actions






21. What you're going through when you're trying to interpret






22. Following a strict code of conduct or standard of values






23. 4 types of love in the greek language






24. Doing what needs to be done and doing it withou tbeing told






25. Interrupting others






26. An oversimplified and distorted belief about a person or group






27. A group of people from different departments or areas working together.






28. Nonassertive

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29. Awareness of others perceptions of yourself






30. What are the unhealthy listening patterns and habits?






31. The symbol reflects our understanding (we see a chair we know its a chair)






32. Having good manners in your dealing with people.






33. Introducing a new person to a group






34. How conscious you are of your own motivations - thoughts - and feelings






35. Same words may be interpreted differently than you meant






36. Making introductions






37. Steps to good professional communication






38. Aggressive

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39. What question helps you be more aware?






40. What are the different kinds of intimacy?






41. How is our self concept developed?






42. What are the guidelines for listening?

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43. What are the different styles for handling conflict?






44. What is the healthy listening habit?






45. Evaluations of self worth (how you feel about these qualities)






46. Putting up an emotional guard against negative opinion






47. What % of communication is nonverbal?






48. Factors that shape EQ






49. Skills that promote relationships with other people.






50. Putting message in sending form