Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The intended meaning of the communication sent






2. Be brief and to the point






3. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






4. What are the guidelines for listening?

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5. Which 2 guidelines for listening would you choose to incorporate more into your listening?






6. A listerner's response that tells a sender that the message is understood






7. Showing people they are important to you






8. Willingness to take credit and blame for actions






9. What you're going through when you're trying to interpret






10. Same words may be interpreted differently than you meant






11. An oversimplified and distorted belief about a person or group






12. Speak to issue w/o raising hostility (you help someone come to a conclusion)






13. What question helps you be more aware?






14. Evaluations of self worth (how you feel about these qualities)






15. Having good manners in your dealing with people.






16. What % of communication is paralanguage?






17. A struggle between 2 or more people






18. What % of communication is nonverbal?






19. Cardinal rule of conflict

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20. The symbol reflects our understanding (we see a chair we know its a chair)






21. Considerate






22. Conversation killers






23. 4 types of love in the greek language






24. Training of oneself; correction or regulation of oneself for improvement






25. What are the different styles for handling conflict?






26. Awareness of others perceptions of yourself






27. Harmonious and assertive tone






28. Handling problems and criticism gracefully and maturely






29. The ability to say and do things in a way that will not offend another person






30. Anything that distracts






31. Your conscious read of others thoughts and feelings






32. What % of communication is language?






33. Give whole story - don't leave out info






34. Aggressive

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35. Being on time






36. What is the healthy listening habit?






37. Communicating with words






38. How conscious you are of your own motivations - thoughts - and feelings






39. It takes a lot longer to _____ a relational mess then it does to prevent one






40. What are the 3 parts to the 'I Statement?'






41. The unwillingness to express thoughts and feelings in a conflict (you run)






42. Basics of tact and courtesy






43. What nonverbal symbols are best at communicating?






44. How is our self concept developed?






45. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






46. Making introductions






47. Say something behind back






48. The medium that carries the message






49. What is the nature of conflict?






50. What are the different kinds of intimacy?