Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Evaluations of self worth (how you feel about these qualities)






2. Associated meaning






3. How is our self concept developed?






4. The medium that carries the message






5. ABCs for giving directions






6. Awareness of others perceptions of yourself






7. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






8. The intended meaning of the communication sent






9. What are the 3 parts to the 'I Statement?'






10. 3 approaches of tone






11. Your conscious read of others thoughts and feelings






12. What is the healthy listening habit?






13. Self concept that reflects the way we believe others see us






14. The principles of conduct that govern a group or society






15. Say something behind back






16. Putting up an emotional guard against negative opinion






17. Doing what needs to be done and doing it withou tbeing told






18. How conscious you are of your own motivations - thoughts - and feelings






19. Putting message in sending form






20. Introducing a new person to a group






21. Inspiring and influencing others - setting your actions as example - knowing where to go...






22. Training of oneself; correction or regulation of oneself for improvement






23. Following a strict code of conduct or standard of values






24. Same words may be interpreted differently than you meant






25. How is verbal communication both a bridge and a barrier?






26. Anything that distracts






27. Criticism expressed in a way that threatens the other person (retaliate)






28. Stress key words - not confusing or complicated






29. Your message expresses thoughts and feelings clearly and directly w/o making judgements






30. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






31. 4 types of love in the greek language






32. The ability to say and do things in a way that will not offend another person






33. What are the guidelines for listening?

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34. Your ability to understand and manage your own emotions and be sensitive to others emotions






35. What % of communication is language?






36. Showing people they are important to you






37. A struggle between 2 or more people






38. Considerate






39. Steps to good professional communication






40. Nonassertive

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41. Being on time






42. The unwillingness to express thoughts and feelings in a conflict (you run)






43. Proper handshake






44. Hallway






45. An oversimplified and distorted belief about a person or group






46. Which 2 guidelines for listening would you choose to incorporate more into your listening?






47. Background of communication that influences how people interpret the message






48. Give whole story - don't leave out info






49. What is the nature of conflict?






50. Hunger