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People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Putting message in sending form






2. Give whole story - don't leave out info






3. The intended meaning of the communication sent






4. Handling problems and criticism gracefully and maturely






5. Cardinal rule of conflict

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6. How conscious you are of your own motivations - thoughts - and feelings






7. What are the guidelines for listening?

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8. 3 approaches of tone






9. Introducing a new person to a group






10. Which 2 guidelines for listening would you choose to incorporate more into your listening?






11. What are the different styles for handling conflict?






12. Aggressive

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13. Steps to good professional communication






14. The principles of conduct that govern a group or society






15. Effective communication basics






16. What nonverbal symbols are best at communicating?






17. Making introductions






18. Evaluations of self worth (how you feel about these qualities)






19. Harmonious and assertive tone






20. What are the 3 parts to the 'I Statement?'






21. A group of people from different departments or areas working together.






22. What are the 3 codes used to express thoughts and feelings?






23. Say something behind back






24. Stress key words - not confusing or complicated






25. What are the unhealthy listening patterns and habits?






26. Inspiring and influencing others - setting your actions as example - knowing where to go...






27. Giving criticism

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28. Not constructive or helpful






29. Associated meaning






30. What question helps you be more aware?






31. A struggle between 2 or more people






32. What are the different kinds of intimacy?






33. Showing people they are important to you






34. Having good manners in your dealing with people.






35. Receiving criticism

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36. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






37. The symbol reflects our understanding (we see a chair we know its a chair)






38. Be brief and to the point






39. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






40. Following a strict code of conduct or standard of values






41. Training of oneself; correction or regulation of oneself for improvement






42. What is the nature of conflict?






43. Awareness of others perceptions of yourself






44. ABCs for giving directions






45. Proper handshake






46. Putting up an emotional guard against negative opinion






47. The unwillingness to express thoughts and feelings in a conflict (you run)






48. Background of communication that influences how people interpret the message






49. It takes a lot longer to _____ a relational mess then it does to prevent one






50. How is verbal communication both a bridge and a barrier?







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