Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A ________________ can be the difference between understanding and not

2. Proper handshake

3. What are the 3 parts to the 'I Statement?'

4. Training of oneself; correction or regulation of oneself for improvement

5. Considerate

6. Evaluations of self worth (how you feel about these qualities)

7. What are the 3 codes used to express thoughts and feelings?

8. The intended meaning of the communication sent

9. The symbol reflects our understanding (we see a chair we know its a chair)

10. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.

11. Effective communication basics

12. What are the different kinds of intimacy?

13. Being on time

14. Self concept that reflects the way we believe others see us

15. What is the nature of conflict?

16. Cardinal rule of conflict

17. Factors that shape EQ

18. Willingness to take credit and blame for actions

19. A group of people from different departments or areas working together.

20. Same words may be interpreted differently than you meant

21. Doing what needs to be done and doing it withou tbeing told

22. Hunger

23. Steps to good professional communication

24. We compare our weaknesses with others strengths (causes inferiority)

25. What question helps you be more aware?

26. Following a strict code of conduct or standard of values

27. A listerner's response that tells a sender that the message is understood

28. The medium that carries the message

29. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)

30. Receiving criticism

31. An oversimplified and distorted belief about a person or group

32. Your conscious read of others thoughts and feelings

33. ABCs for giving directions

34. What % of communication is language?

35. Putting up an emotional guard against negative opinion

36. 3 approaches of tone

37. It takes a lot longer to _____ a relational mess then it does to prevent one

38. Making introductions

39. Not constructive or helpful

40. The principles of conduct that govern a group or society

41. What are the different styles for handling conflict?

42. The unwillingness to express thoughts and feelings in a conflict (you run)

43. Harmonious and assertive tone

44. The ability to say and do things in a way that will not offend another person

45. What are the unhealthy listening patterns and habits?

46. Having good manners in your dealing with people.

47. Your message expresses thoughts and feelings clearly and directly w/o making judgements

48. _______________ criticism is presented in a way that can help you learn and grow.

49. How conscious you are of your own motivations - thoughts - and feelings

50. Showing people they are important to you