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People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Effective communication basics






2. Cardinal rule of conflict

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3. What you're going through when you're trying to interpret






4. What are the 3 parts to the 'I Statement?'






5. What are the unhealthy listening patterns and habits?






6. 4 types of love in the greek language






7. Doing what needs to be done and doing it withou tbeing told






8. What % of communication is paralanguage?






9. The principles of conduct that govern a group or society






10. Same words may be interpreted differently than you meant






11. Communicating without the use of words






12. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






13. Giving criticism

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14. Your conscious read of others thoughts and feelings






15. Criticism expressed in a way that threatens the other person (retaliate)






16. An oversimplified and distorted belief about a person or group






17. Say something behind back






18. A struggle between 2 or more people






19. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






20. Your ability to understand and manage your own emotions and be sensitive to others emotions






21. The intended meaning of the communication sent






22. Factors that shape EQ






23. Putting up an emotional guard against negative opinion






24. What nonverbal symbols are best at communicating?






25. How is verbal communication both a bridge and a barrier?






26. Your message expresses thoughts and feelings clearly and directly w/o making judgements






27. Hallway






28. Nonassertive

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29. Introducing a new person to a group






30. Willingness to take credit and blame for actions






31. Basics of tact and courtesy






32. A ________________ can be the difference between understanding and not






33. Skills that promote relationships with other people.






34. Anything that distracts






35. Speak to issue w/o raising hostility (you help someone come to a conclusion)






36. Handling problems and criticism gracefully and maturely






37. Hunger






38. A group of people from different departments or areas working together.






39. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






40. Communicating with words






41. What are the different styles for handling conflict?






42. Considerate






43. Harmonious and assertive tone






44. Being on time






45. What question helps you be more aware?






46. Conversation killers






47. The medium that carries the message






48. Evaluations of self worth (how you feel about these qualities)






49. Making introductions






50. Putting message in sending form







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Can you answer 50 questions in 15 minutes?


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