Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is verbal communication both a bridge and a barrier?






2. Same words may be interpreted differently than you meant






3. Being on time






4. Awareness of others perceptions of yourself






5. Factors that shape our frame of reference






6. Introducing a new person to a group






7. Hallway






8. The intended meaning of the communication sent






9. Your conscious read of others thoughts and feelings






10. The medium that carries the message






11. What % of communication is paralanguage?






12. Doing what needs to be done and doing it withou tbeing told






13. Your ability to understand and manage your own emotions and be sensitive to others emotions






14. How conscious you are of your own motivations - thoughts - and feelings






15. A group of people from different departments or areas working together.






16. Speak to issue w/o raising hostility (you help someone come to a conclusion)






17. Harmonious and assertive tone






18. Your message expresses thoughts and feelings clearly and directly w/o making judgements






19. Handling problems and criticism gracefully and maturely






20. Inspiring and influencing others - setting your actions as example - knowing where to go...






21. We compare our weaknesses with others strengths (causes inferiority)






22. 3 approaches of tone






23. Associated meaning






24. What are the 3 parts to the 'I Statement?'






25. Communicating with words






26. Having good manners in your dealing with people.






27. What is the nature of conflict?






28. What are the unhealthy listening patterns and habits?






29. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






30. Training of oneself; correction or regulation of oneself for improvement






31. A struggle between 2 or more people






32. What are the 3 codes used to express thoughts and feelings?






33. 4 types of love in the greek language






34. Nonassertive

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35. Effective communication basics






36. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






37. An oversimplified and distorted belief about a person or group






38. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






39. Aggressive

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40. The unwillingness to express thoughts and feelings in a conflict (you run)






41. Criticism expressed in a way that threatens the other person (retaliate)






42. How is our self concept developed?






43. Following a strict code of conduct or standard of values






44. Not constructive or helpful






45. Cardinal rule of conflict

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46. Evaluations of self worth (how you feel about these qualities)






47. The principles of conduct that govern a group or society






48. Making introductions






49. What you're going through when you're trying to interpret






50. Putting message in sending form