Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Skills that promote relationships with other people.






2. A listerner's response that tells a sender that the message is understood






3. Background of communication that influences how people interpret the message






4. Be brief and to the point






5. Training of oneself; correction or regulation of oneself for improvement






6. Receiving criticism


7. 4 types of love in the greek language






8. Aggressive


9. Same words may be interpreted differently than you meant






10. An oversimplified and distorted belief about a person or group






11. Inspiring and influencing others - setting your actions as example - knowing where to go...






12. A struggle between 2 or more people






13. What question helps you be more aware?






14. What is the healthy listening habit?






15. Giving criticism


16. Proper handshake






17. 3 approaches of tone






18. What is the nature of conflict?






19. Self concept that reflects the way we believe others see us






20. Handling problems and criticism gracefully and maturely






21. Say something behind back






22. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






23. What are the 3 codes used to express thoughts and feelings?






24. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






25. How is our self concept developed?






26. Your conscious read of others thoughts and feelings






27. A group of people from different departments or areas working together.






28. What % of communication is paralanguage?






29. We compare our weaknesses with others strengths (causes inferiority)






30. Anything that distracts






31. Being on time






32. Associated meaning






33. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






34. The symbol reflects our understanding (we see a chair we know its a chair)






35. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






36. Interrupting others






37. How conscious you are of your own motivations - thoughts - and feelings






38. Evaluations of self worth (how you feel about these qualities)






39. Your message expresses thoughts and feelings clearly and directly w/o making judgements






40. Awareness of others perceptions of yourself






41. Willingness to take credit and blame for actions






42. What you're going through when you're trying to interpret






43. What nonverbal symbols are best at communicating?






44. Factors that shape our frame of reference






45. Stress key words - not confusing or complicated






46. Making introductions






47. What are the 3 parts to the 'I Statement?'






48. Which 2 guidelines for listening would you choose to incorporate more into your listening?






49. It takes a lot longer to _____ a relational mess then it does to prevent one






50. A ________________ can be the difference between understanding and not