Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to say and do things in a way that will not offend another person






2. Associated meaning






3. Being on time






4. Factors that shape our frame of reference






5. Training of oneself; correction or regulation of oneself for improvement






6. Your conscious read of others thoughts and feelings






7. What you're going through when you're trying to interpret






8. Hunger






9. Following a strict code of conduct or standard of values






10. We compare our weaknesses with others strengths (causes inferiority)






11. Introducing a new person to a group






12. Showing people they are important to you






13. How conscious you are of your own motivations - thoughts - and feelings






14. It takes a lot longer to _____ a relational mess then it does to prevent one






15. Be brief and to the point






16. Steps to good professional communication






17. Evaluations of self worth (how you feel about these qualities)






18. What are the 3 codes used to express thoughts and feelings?






19. What % of communication is paralanguage?






20. What is the nature of conflict?






21. Communicating with words






22. Give whole story - don't leave out info






23. Which 2 guidelines for listening would you choose to incorporate more into your listening?






24. Factors that shape EQ






25. 4 types of love in the greek language






26. Communicating without the use of words






27. How is verbal communication both a bridge and a barrier?






28. Hallway






29. Considerate






30. ABCs for giving directions






31. Not constructive or helpful






32. Putting up an emotional guard against negative opinion






33. The symbol reflects our understanding (we see a chair we know its a chair)






34. Harmonious and assertive tone






35. Your ability to understand and manage your own emotions and be sensitive to others emotions






36. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






37. Handling problems and criticism gracefully and maturely






38. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






39. Willingness to take credit and blame for actions






40. Inspiring and influencing others - setting your actions as example - knowing where to go...






41. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






42. A listerner's response that tells a sender that the message is understood






43. Conversation killers






44. An oversimplified and distorted belief about a person or group






45. What are the guidelines for listening?


46. 3 approaches of tone






47. Proper handshake






48. Having good manners in your dealing with people.






49. What % of communication is language?






50. Skills that promote relationships with other people.