Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Same words may be interpreted differently than you meant






2. The ability to say and do things in a way that will not offend another person






3. Following a strict code of conduct or standard of values






4. A ________________ can be the difference between understanding and not






5. The unwillingness to express thoughts and feelings in a conflict (you run)






6. What is the nature of conflict?






7. The principles of conduct that govern a group or society






8. Giving criticism

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9. Self concept that reflects the way we believe others see us






10. Inspiring and influencing others - setting your actions as example - knowing where to go...






11. Training of oneself; correction or regulation of oneself for improvement






12. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






13. Showing people they are important to you






14. The symbol reflects our understanding (we see a chair we know its a chair)






15. Making introductions






16. Doing what needs to be done and doing it withou tbeing told






17. What are the different styles for handling conflict?






18. Not constructive or helpful






19. Anything that distracts






20. Factors that shape EQ






21. What nonverbal symbols are best at communicating?






22. Awareness of others perceptions of yourself






23. Your ability to understand and manage your own emotions and be sensitive to others emotions






24. Steps to good professional communication






25. How is verbal communication both a bridge and a barrier?






26. Proper handshake






27. Your conscious read of others thoughts and feelings






28. Speak to issue w/o raising hostility (you help someone come to a conclusion)






29. Effective communication basics






30. Basics of tact and courtesy






31. Give whole story - don't leave out info






32. A group of people from different departments or areas working together.






33. Stress key words - not confusing or complicated






34. Being on time






35. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






36. How conscious you are of your own motivations - thoughts - and feelings






37. What question helps you be more aware?






38. 4 types of love in the greek language






39. The medium that carries the message






40. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






41. Evaluations of self worth (how you feel about these qualities)






42. Skills that promote relationships with other people.






43. What % of communication is language?






44. Factors that shape our frame of reference






45. ABCs for giving directions






46. Interrupting others






47. Aggressive

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48. Associated meaning






49. A struggle between 2 or more people






50. Having good manners in your dealing with people.