Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium that carries the message

2. Making introductions

3. Doing what needs to be done and doing it withou tbeing told

4. Say something behind back

5. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.

6. Giving criticism

7. Awareness of others perceptions of yourself

8. What are the unhealthy listening patterns and habits?

9. Communicating without the use of words

10. The intended meaning of the communication sent

11. Harmonious and assertive tone

12. Same words may be interpreted differently than you meant

13. Introducing a new person to a group

14. How is our self concept developed?

15. Showing people they are important to you

16. Evaluations of self worth (how you feel about these qualities)

17. _______________ criticism is presented in a way that can help you learn and grow.

18. What are the different kinds of intimacy?

19. Interrupting others

20. Handling problems and criticism gracefully and maturely

21. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)

22. Communicating with words

23. Speak to issue w/o raising hostility (you help someone come to a conclusion)

24. What are the 3 parts to the 'I Statement?'

25. Training of oneself; correction or regulation of oneself for improvement

26. How is verbal communication both a bridge and a barrier?

27. Steps to good professional communication

28. Self concept that reflects the way we believe others see us

29. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)

30. What question helps you be more aware?

31. Be brief and to the point

32. Basics of tact and courtesy

33. Hallway

34. Your conscious read of others thoughts and feelings

35. The symbol reflects our understanding (we see a chair we know its a chair)

36. Factors that shape our frame of reference

37. What are the 3 codes used to express thoughts and feelings?

38. Following a strict code of conduct or standard of values

39. What are the guidelines for listening?

40. 4 types of love in the greek language

41. Not constructive or helpful

42. Stress key words - not confusing or complicated

43. Cardinal rule of conflict

44. What you're going through when you're trying to interpret

45. The ability to say and do things in a way that will not offend another person

46. The unwillingness to express thoughts and feelings in a conflict (you run)

47. Factors that shape EQ

48. 3 approaches of tone

49. Background of communication that influences how people interpret the message

50. Associated meaning