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People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the unhealthy listening patterns and habits?






2. What are the different kinds of intimacy?






3. Background of communication that influences how people interpret the message






4. What are the guidelines for listening?

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5. Awareness of others perceptions of yourself






6. How is verbal communication both a bridge and a barrier?






7. Having good manners in your dealing with people.






8. Putting message in sending form






9. Considerate






10. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






11. Handling problems and criticism gracefully and maturely






12. Not constructive or helpful






13. What are the different styles for handling conflict?






14. What is the nature of conflict?






15. What you're going through when you're trying to interpret






16. Skills that promote relationships with other people.






17. How conscious you are of your own motivations - thoughts - and feelings






18. Proper handshake






19. Communicating with words






20. Self concept that reflects the way we believe others see us






21. What question helps you be more aware?






22. Hunger






23. _______________ criticism is presented in a way that can help you learn and grow.






24. Associated meaning






25. How is our self concept developed?






26. We compare our weaknesses with others strengths (causes inferiority)






27. Interrupting others






28. What % of communication is language?






29. Your conscious read of others thoughts and feelings






30. Effective communication basics






31. Aggressive

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32. What % of communication is paralanguage?






33. Factors that shape our frame of reference






34. Evaluations of self worth (how you feel about these qualities)






35. Training of oneself; correction or regulation of oneself for improvement






36. An oversimplified and distorted belief about a person or group






37. Give whole story - don't leave out info






38. It takes a lot longer to _____ a relational mess then it does to prevent one






39. Harmonious and assertive tone






40. Willingness to take credit and blame for actions






41. A ________________ can be the difference between understanding and not






42. Criticism expressed in a way that threatens the other person (retaliate)






43. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






44. Showing people they are important to you






45. Steps to good professional communication






46. Anything that distracts






47. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






48. Basics of tact and courtesy






49. The unwillingness to express thoughts and feelings in a conflict (you run)






50. Conversation killers







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Can you answer 50 questions in 15 minutes?


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