Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What you're going through when you're trying to interpret






2. Give whole story - don't leave out info






3. Handling problems and criticism gracefully and maturely






4. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






5. Following a strict code of conduct or standard of values






6. The intended meaning of the communication sent






7. Say something behind back






8. Background of communication that influences how people interpret the message






9. What are the different kinds of intimacy?






10. 4 types of love in the greek language






11. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






12. A listerner's response that tells a sender that the message is understood






13. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






14. Associated meaning






15. Not constructive or helpful






16. What % of communication is nonverbal?






17. Be brief and to the point






18. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






19. Introducing a new person to a group






20. Aggressive






21. Being on time






22. Inspiring and influencing others - setting your actions as example - knowing where to go...






23. Steps to good professional communication






24. Speak to issue w/o raising hostility (you help someone come to a conclusion)






25. An oversimplified and distorted belief about a person or group






26. Awareness of others perceptions of yourself






27. Same words may be interpreted differently than you meant






28. What % of communication is language?






29. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






30. What are the unhealthy listening patterns and habits?






31. Receiving criticism






32. What are the 3 codes used to express thoughts and feelings?






33. Skills that promote relationships with other people.






34. Nonassertive






35. The medium that carries the message






36. It takes a lot longer to _____ a relational mess then it does to prevent one






37. Which 2 guidelines for listening would you choose to incorporate more into your listening?






38. We compare our weaknesses with others strengths (causes inferiority)






39. Your message expresses thoughts and feelings clearly and directly w/o making judgements






40. What question helps you be more aware?






41. A group of people from different departments or areas working together.






42. ABCs for giving directions






43. The symbol reflects our understanding (we see a chair we know its a chair)






44. Training of oneself; correction or regulation of oneself for improvement






45. Basics of tact and courtesy






46. What is the healthy listening habit?






47. The principles of conduct that govern a group or society






48. The ability to say and do things in a way that will not offend another person






49. Evaluations of self worth (how you feel about these qualities)






50. Having good manners in your dealing with people.