Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hallway






2. 4 types of love in the greek language






3. How is verbal communication both a bridge and a barrier?






4. Evaluations of self worth (how you feel about these qualities)






5. Effective communication basics






6. Interrupting others






7. Skills that promote relationships with other people.






8. What is the healthy listening habit?






9. What you're going through when you're trying to interpret






10. Considerate






11. What are the different kinds of intimacy?






12. The principles of conduct that govern a group or society






13. A group of people from different departments or areas working together.






14. We compare our weaknesses with others strengths (causes inferiority)






15. Stress key words - not confusing or complicated






16. Making introductions






17. Conversation killers






18. Background of communication that influences how people interpret the message






19. Be brief and to the point






20. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






21. Factors that shape our frame of reference






22. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






23. Training of oneself; correction or regulation of oneself for improvement






24. Hunger






25. Aggressive






26. What question helps you be more aware?






27. An oversimplified and distorted belief about a person or group






28. Putting up an emotional guard against negative opinion






29. Speak to issue w/o raising hostility (you help someone come to a conclusion)






30. Communicating without the use of words






31. The symbol reflects our understanding (we see a chair we know its a chair)






32. Your message expresses thoughts and feelings clearly and directly w/o making judgements






33. Introducing a new person to a group






34. Self concept that reflects the way we believe others see us






35. A listerner's response that tells a sender that the message is understood






36. Say something behind back






37. Associated meaning






38. Doing what needs to be done and doing it withou tbeing told






39. What are the 3 codes used to express thoughts and feelings?






40. What is the nature of conflict?






41. Same words may be interpreted differently than you meant






42. Your conscious read of others thoughts and feelings






43. Criticism expressed in a way that threatens the other person (retaliate)






44. Putting message in sending form






45. What % of communication is paralanguage?






46. What are the 3 parts to the 'I Statement?'






47. Handling problems and criticism gracefully and maturely






48. Anything that distracts






49. What % of communication is nonverbal?






50. Cardinal rule of conflict