Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Handling problems and criticism gracefully and maturely






2. Following a strict code of conduct or standard of values






3. What nonverbal symbols are best at communicating?






4. Skills that promote relationships with other people.






5. Anything that distracts






6. How conscious you are of your own motivations - thoughts - and feelings






7. Being on time






8. Introducing a new person to a group






9. Putting message in sending form






10. Say something behind back






11. Speak to issue w/o raising hostility (you help someone come to a conclusion)






12. Evaluations of self worth (how you feel about these qualities)






13. Inspiring and influencing others - setting your actions as example - knowing where to go...






14. The symbol reflects our understanding (we see a chair we know its a chair)






15. 3 approaches of tone






16. What are the unhealthy listening patterns and habits?






17. What question helps you be more aware?






18. Associated meaning






19. The medium that carries the message






20. Giving criticism

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21. Receiving criticism

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22. Training of oneself; correction or regulation of oneself for improvement






23. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






24. An oversimplified and distorted belief about a person or group






25. Be brief and to the point






26. The ability to say and do things in a way that will not offend another person






27. What % of communication is language?






28. 4 types of love in the greek language






29. What % of communication is paralanguage?






30. Interrupting others






31. We compare our weaknesses with others strengths (causes inferiority)






32. What are the 3 parts to the 'I Statement?'






33. Communicating without the use of words






34. A ________________ can be the difference between understanding and not






35. Your message expresses thoughts and feelings clearly and directly w/o making judgements






36. Doing what needs to be done and doing it withou tbeing told






37. What are the guidelines for listening?

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38. Background of communication that influences how people interpret the message






39. Awareness of others perceptions of yourself






40. What % of communication is nonverbal?






41. Which 2 guidelines for listening would you choose to incorporate more into your listening?






42. ABCs for giving directions






43. Conversation killers






44. Steps to good professional communication






45. Communicating with words






46. Stress key words - not confusing or complicated






47. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






48. Willingness to take credit and blame for actions






49. What are the different kinds of intimacy?






50. What is the nature of conflict?