Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating without the use of words






2. Training of oneself; correction or regulation of oneself for improvement






3. Skills that promote relationships with other people.






4. Be brief and to the point






5. What % of communication is language?






6. Having good manners in your dealing with people.






7. What nonverbal symbols are best at communicating?






8. Stress key words - not confusing or complicated






9. Effective communication basics






10. Proper handshake






11. Say something behind back






12. It takes a lot longer to _____ a relational mess then it does to prevent one






13. Willingness to take credit and blame for actions






14. Awareness of others perceptions of yourself






15. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






16. The symbol reflects our understanding (we see a chair we know its a chair)






17. Same words may be interpreted differently than you meant






18. Factors that shape EQ






19. How is verbal communication both a bridge and a barrier?






20. Speak to issue w/o raising hostility (you help someone come to a conclusion)






21. Putting message in sending form






22. Giving criticism






23. How conscious you are of your own motivations - thoughts - and feelings






24. Self concept that reflects the way we believe others see us






25. Hunger






26. Factors that shape our frame of reference






27. Communicating with words






28. What is the healthy listening habit?






29. What are the different styles for handling conflict?






30. Receiving criticism






31. A ________________ can be the difference between understanding and not






32. Associated meaning






33. Steps to good professional communication






34. 4 types of love in the greek language






35. A group of people from different departments or areas working together.






36. How is our self concept developed?






37. Putting up an emotional guard against negative opinion






38. Give whole story - don't leave out info






39. Criticism expressed in a way that threatens the other person (retaliate)






40. What are the 3 parts to the 'I Statement?'






41. What are the 3 codes used to express thoughts and feelings?






42. Anything that distracts






43. What % of communication is nonverbal?






44. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






45. Handling problems and criticism gracefully and maturely






46. Being on time






47. Not constructive or helpful






48. Inspiring and influencing others - setting your actions as example - knowing where to go...






49. Interrupting others






50. Hallway