Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Inspiring and influencing others - setting your actions as example - knowing where to go...






2. Being on time






3. Making introductions






4. What % of communication is language?






5. Your ability to understand and manage your own emotions and be sensitive to others emotions






6. Anything that distracts






7. Not constructive or helpful






8. What are the 3 codes used to express thoughts and feelings?






9. Willingness to take credit and blame for actions






10. A group of people from different departments or areas working together.






11. Receiving criticism

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12. What are the different styles for handling conflict?






13. How is our self concept developed?






14. Evaluations of self worth (how you feel about these qualities)






15. Putting message in sending form






16. Harmonious and assertive tone






17. A struggle between 2 or more people






18. Effective communication basics






19. Self concept that reflects the way we believe others see us






20. Be brief and to the point






21. The ability to say and do things in a way that will not offend another person






22. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






23. Giving criticism

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24. What question helps you be more aware?






25. It takes a lot longer to _____ a relational mess then it does to prevent one






26. What are the 3 parts to the 'I Statement?'






27. What % of communication is paralanguage?






28. Cardinal rule of conflict

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29. How is verbal communication both a bridge and a barrier?






30. What are the guidelines for listening?

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31. The intended meaning of the communication sent






32. Background of communication that influences how people interpret the message






33. _______________ criticism is presented in a way that can help you learn and grow.






34. Speak to issue w/o raising hostility (you help someone come to a conclusion)






35. Basics of tact and courtesy






36. Communicating without the use of words






37. Skills that promote relationships with other people.






38. Same words may be interpreted differently than you meant






39. Your message expresses thoughts and feelings clearly and directly w/o making judgements






40. Say something behind back






41. What are the different kinds of intimacy?






42. Conversation killers






43. Handling problems and criticism gracefully and maturely






44. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






45. How conscious you are of your own motivations - thoughts - and feelings






46. An oversimplified and distorted belief about a person or group






47. Interrupting others






48. Proper handshake






49. Communicating with words






50. We compare our weaknesses with others strengths (causes inferiority)