Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. We compare our weaknesses with others strengths (causes inferiority)






2. Willingness to take credit and blame for actions






3. Harmonious and assertive tone






4. Skills that promote relationships with other people.






5. What are the 3 parts to the 'I Statement?'






6. Handling problems and criticism gracefully and maturely






7. 4 types of love in the greek language






8. Showing people they are important to you






9. Your message expresses thoughts and feelings clearly and directly w/o making judgements






10. Communicating without the use of words






11. Conversation killers






12. Self concept that reflects the way we believe others see us






13. Being on time






14. Be brief and to the point






15. Effective communication basics






16. Receiving criticism

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17. Factors that shape our frame of reference






18. Anything that distracts






19. What % of communication is language?






20. The unwillingness to express thoughts and feelings in a conflict (you run)






21. How is verbal communication both a bridge and a barrier?






22. Training of oneself; correction or regulation of oneself for improvement






23. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






24. Doing what needs to be done and doing it withou tbeing told






25. A ________________ can be the difference between understanding and not






26. Cardinal rule of conflict

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27. Giving criticism

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28. Say something behind back






29. Stress key words - not confusing or complicated






30. Proper handshake






31. 3 approaches of tone






32. Communicating with words






33. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






34. Speak to issue w/o raising hostility (you help someone come to a conclusion)






35. The intended meaning of the communication sent






36. What % of communication is nonverbal?






37. Which 2 guidelines for listening would you choose to incorporate more into your listening?






38. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






39. What are the different kinds of intimacy?






40. The symbol reflects our understanding (we see a chair we know its a chair)






41. What are the guidelines for listening?

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42. What you're going through when you're trying to interpret






43. An oversimplified and distorted belief about a person or group






44. Interrupting others






45. Considerate






46. Putting message in sending form






47. Following a strict code of conduct or standard of values






48. Basics of tact and courtesy






49. Associated meaning






50. Aggressive

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