Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Background of communication that influences how people interpret the message






2. What are the guidelines for listening?


3. Being on time






4. It takes a lot longer to _____ a relational mess then it does to prevent one






5. What % of communication is paralanguage?






6. 4 types of love in the greek language






7. A ________________ can be the difference between understanding and not






8. Awareness of others perceptions of yourself






9. Criticism expressed in a way that threatens the other person (retaliate)






10. Harmonious and assertive tone






11. What are the different styles for handling conflict?






12. What are the 3 codes used to express thoughts and feelings?






13. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






14. Associated meaning






15. Receiving criticism


16. Self concept that reflects the way we believe others see us






17. Putting message in sending form






18. Basics of tact and courtesy






19. Effective communication basics






20. A listerner's response that tells a sender that the message is understood






21. Willingness to take credit and blame for actions






22. A struggle between 2 or more people






23. Give whole story - don't leave out info






24. The intended meaning of the communication sent






25. What nonverbal symbols are best at communicating?






26. The principles of conduct that govern a group or society






27. How is verbal communication both a bridge and a barrier?






28. Giving criticism


29. What are the different kinds of intimacy?






30. Aggressive


31. Be brief and to the point






32. What are the unhealthy listening patterns and habits?






33. The unwillingness to express thoughts and feelings in a conflict (you run)






34. Stress key words - not confusing or complicated






35. A group of people from different departments or areas working together.






36. What are the 3 parts to the 'I Statement?'






37. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






38. Your conscious read of others thoughts and feelings






39. What % of communication is nonverbal?






40. The medium that carries the message






41. Having good manners in your dealing with people.






42. An oversimplified and distorted belief about a person or group






43. What you're going through when you're trying to interpret






44. _______________ criticism is presented in a way that can help you learn and grow.






45. Not constructive or helpful






46. What % of communication is language?






47. Hunger






48. Factors that shape EQ






49. Your ability to understand and manage your own emotions and be sensitive to others emotions






50. Doing what needs to be done and doing it withou tbeing told