Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conversation killers






2. What is the nature of conflict?






3. What are the 3 codes used to express thoughts and feelings?






4. The unwillingness to express thoughts and feelings in a conflict (you run)






5. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






6. Factors that shape our frame of reference






7. Doing what needs to be done and doing it withou tbeing told






8. Evaluations of self worth (how you feel about these qualities)






9. How conscious you are of your own motivations - thoughts - and feelings






10. Criticism expressed in a way that threatens the other person (retaliate)






11. Aggressive

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12. What is the healthy listening habit?






13. What are the guidelines for listening?

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14. Cardinal rule of conflict

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15. Harmonious and assertive tone






16. Interrupting others






17. What are the 3 parts to the 'I Statement?'






18. Showing people they are important to you






19. The intended meaning of the communication sent






20. Awareness of others perceptions of yourself






21. Introducing a new person to a group






22. Hallway






23. Be brief and to the point






24. Which 2 guidelines for listening would you choose to incorporate more into your listening?






25. Considerate






26. Same words may be interpreted differently than you meant






27. Hunger






28. The medium that carries the message






29. 3 approaches of tone






30. Give whole story - don't leave out info






31. How is verbal communication both a bridge and a barrier?






32. Not constructive or helpful






33. Associated meaning






34. What question helps you be more aware?






35. Having good manners in your dealing with people.






36. Following a strict code of conduct or standard of values






37. Handling problems and criticism gracefully and maturely






38. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






39. How is our self concept developed?






40. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






41. Your ability to understand and manage your own emotions and be sensitive to others emotions






42. Training of oneself; correction or regulation of oneself for improvement






43. Say something behind back






44. It takes a lot longer to _____ a relational mess then it does to prevent one






45. What % of communication is language?






46. Your message expresses thoughts and feelings clearly and directly w/o making judgements






47. Effective communication basics






48. Nonassertive

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49. Proper handshake






50. Anything that distracts