Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Introducing a new person to a group






2. Training of oneself; correction or regulation of oneself for improvement






3. The symbol reflects our understanding (we see a chair we know its a chair)






4. What are the guidelines for listening?


5. Self concept that reflects the way we believe others see us






6. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






7. Receiving criticism


8. Awareness of others perceptions of yourself






9. The unwillingness to express thoughts and feelings in a conflict (you run)






10. Hallway






11. Willingness to take credit and blame for actions






12. Inspiring and influencing others - setting your actions as example - knowing where to go...






13. 4 types of love in the greek language






14. An oversimplified and distorted belief about a person or group






15. What is the healthy listening habit?






16. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






17. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






18. Basics of tact and courtesy






19. What question helps you be more aware?






20. What % of communication is paralanguage?






21. Speak to issue w/o raising hostility (you help someone come to a conclusion)






22. A ________________ can be the difference between understanding and not






23. Aggressive


24. A listerner's response that tells a sender that the message is understood






25. Making introductions






26. Harmonious and assertive tone






27. Doing what needs to be done and doing it withou tbeing told






28. The principles of conduct that govern a group or society






29. Background of communication that influences how people interpret the message






30. Being on time






31. It takes a lot longer to _____ a relational mess then it does to prevent one






32. Evaluations of self worth (how you feel about these qualities)






33. Your conscious read of others thoughts and feelings






34. How is our self concept developed?






35. _______________ criticism is presented in a way that can help you learn and grow.






36. What are the 3 codes used to express thoughts and feelings?






37. The intended meaning of the communication sent






38. Give whole story - don't leave out info






39. Your ability to understand and manage your own emotions and be sensitive to others emotions






40. What is the nature of conflict?






41. Factors that shape our frame of reference






42. Communicating without the use of words






43. Interrupting others






44. Proper handshake






45. What are the 3 parts to the 'I Statement?'






46. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






47. Your message expresses thoughts and feelings clearly and directly w/o making judgements






48. Stress key words - not confusing or complicated






49. Handling problems and criticism gracefully and maturely






50. Effective communication basics