Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Say something behind back

2. Effective communication basics

3. A ________________ can be the difference between understanding and not

4. The intended meaning of the communication sent

5. Stress key words - not confusing or complicated

6. What are the unhealthy listening patterns and habits?

7. What are the different kinds of intimacy?

8. Nonassertive

9. Introducing a new person to a group

10. Your message expresses thoughts and feelings clearly and directly w/o making judgements

11. How is our self concept developed?

12. Anything that distracts

13. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action

14. ABCs for giving directions

15. Cardinal rule of conflict

16. Conversation killers

17. A group of people from different departments or areas working together.

18. What are the guidelines for listening?

19. Communicating with words

20. Harmonious and assertive tone

21. Not constructive or helpful

22. What are the 3 codes used to express thoughts and feelings?

23. The symbol reflects our understanding (we see a chair we know its a chair)

24. Interrupting others

25. Showing people they are important to you

26. What % of communication is language?

27. Inspiring and influencing others - setting your actions as example - knowing where to go...

28. A listerner's response that tells a sender that the message is understood

29. Awareness of others perceptions of yourself

30. Your ability to understand and manage your own emotions and be sensitive to others emotions

31. The unwillingness to express thoughts and feelings in a conflict (you run)

32. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.

33. A struggle between 2 or more people

34. Associated meaning

35. 4 types of love in the greek language

36. What question helps you be more aware?

37. Which 2 guidelines for listening would you choose to incorporate more into your listening?

38. Handling problems and criticism gracefully and maturely

39. Having good manners in your dealing with people.

40. The medium that carries the message

41. Same words may be interpreted differently than you meant

42. Willingness to take credit and blame for actions

43. Criticism expressed in a way that threatens the other person (retaliate)

44. Putting message in sending form

45. Hallway

46. Skills that promote relationships with other people.

47. Proper handshake

48. 3 approaches of tone

49. What is the healthy listening habit?

50. Training of oneself; correction or regulation of oneself for improvement