Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 4 types of love in the greek language






2. What are the 3 codes used to express thoughts and feelings?






3. What % of communication is nonverbal?






4. Your message expresses thoughts and feelings clearly and directly w/o making judgements






5. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






6. Putting message in sending form






7. The medium that carries the message






8. The principles of conduct that govern a group or society






9. Proper handshake






10. Nonassertive

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11. What % of communication is language?






12. Communicating with words






13. What are the guidelines for listening?

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14. Factors that shape EQ






15. Stress key words - not confusing or complicated






16. Being on time






17. Giving criticism

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18. Criticism expressed in a way that threatens the other person (retaliate)






19. The intended meaning of the communication sent






20. What is the nature of conflict?






21. Your conscious read of others thoughts and feelings






22. Training of oneself; correction or regulation of oneself for improvement






23. It takes a lot longer to _____ a relational mess then it does to prevent one






24. _______________ criticism is presented in a way that can help you learn and grow.






25. Speak to issue w/o raising hostility (you help someone come to a conclusion)






26. A listerner's response that tells a sender that the message is understood






27. The symbol reflects our understanding (we see a chair we know its a chair)






28. How is our self concept developed?






29. What nonverbal symbols are best at communicating?






30. What question helps you be more aware?






31. How conscious you are of your own motivations - thoughts - and feelings






32. Same words may be interpreted differently than you meant






33. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






34. Not constructive or helpful






35. Say something behind back






36. Be brief and to the point






37. What are the different kinds of intimacy?






38. We compare our weaknesses with others strengths (causes inferiority)






39. The ability to say and do things in a way that will not offend another person






40. Which 2 guidelines for listening would you choose to incorporate more into your listening?






41. What % of communication is paralanguage?






42. Having good manners in your dealing with people.






43. What is the healthy listening habit?






44. Skills that promote relationships with other people.






45. Harmonious and assertive tone






46. 3 approaches of tone






47. Your ability to understand and manage your own emotions and be sensitive to others emotions






48. A group of people from different departments or areas working together.






49. Showing people they are important to you






50. Evaluations of self worth (how you feel about these qualities)







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