Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How conscious you are of your own motivations - thoughts - and feelings






2. What % of communication is nonverbal?






3. The symbol reflects our understanding (we see a chair we know its a chair)






4. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






5. Self concept that reflects the way we believe others see us






6. Interrupting others






7. Skills that promote relationships with other people.






8. Criticism expressed in a way that threatens the other person (retaliate)






9. Be brief and to the point






10. Awareness of others perceptions of yourself






11. What are the 3 parts to the 'I Statement?'






12. 3 approaches of tone






13. Hallway






14. Factors that shape EQ






15. Not constructive or helpful






16. What are the different styles for handling conflict?






17. Making introductions






18. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






19. Proper handshake






20. The intended meaning of the communication sent






21. 4 types of love in the greek language






22. Following a strict code of conduct or standard of values






23. The medium that carries the message






24. Steps to good professional communication






25. Giving criticism

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26. Training of oneself; correction or regulation of oneself for improvement






27. What are the different kinds of intimacy?






28. Nonassertive

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29. ABCs for giving directions






30. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






31. Say something behind back






32. What % of communication is paralanguage?






33. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






34. Putting up an emotional guard against negative opinion






35. Evaluations of self worth (how you feel about these qualities)






36. Anything that distracts






37. Speak to issue w/o raising hostility (you help someone come to a conclusion)






38. What is the healthy listening habit?






39. The principles of conduct that govern a group or society






40. Doing what needs to be done and doing it withou tbeing told






41. Handling problems and criticism gracefully and maturely






42. Showing people they are important to you






43. Harmonious and assertive tone






44. What are the unhealthy listening patterns and habits?






45. How is verbal communication both a bridge and a barrier?






46. What are the 3 codes used to express thoughts and feelings?






47. Background of communication that influences how people interpret the message






48. Putting message in sending form






49. Conversation killers






50. A ________________ can be the difference between understanding and not