Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Receiving criticism

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2. Skills that promote relationships with other people.






3. Willingness to take credit and blame for actions






4. Showing people they are important to you






5. Evaluations of self worth (how you feel about these qualities)






6. Aggressive

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7. 4 types of love in the greek language






8. Factors that shape EQ






9. The principles of conduct that govern a group or society






10. Factors that shape our frame of reference






11. Say something behind back






12. Communicating with words






13. Following a strict code of conduct or standard of values






14. Be brief and to the point






15. Harmonious and assertive tone






16. What is the healthy listening habit?






17. Which 2 guidelines for listening would you choose to incorporate more into your listening?






18. Hallway






19. Training of oneself; correction or regulation of oneself for improvement






20. Putting message in sending form






21. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






22. The intended meaning of the communication sent






23. Your ability to understand and manage your own emotions and be sensitive to others emotions






24. Same words may be interpreted differently than you meant






25. What nonverbal symbols are best at communicating?






26. Awareness of others perceptions of yourself






27. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






28. Not constructive or helpful






29. A struggle between 2 or more people






30. Associated meaning






31. Effective communication basics






32. Anything that distracts






33. Give whole story - don't leave out info






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. ABCs for giving directions






36. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






37. Conversation killers






38. Basics of tact and courtesy






39. A listerner's response that tells a sender that the message is understood






40. What are the different kinds of intimacy?






41. What you're going through when you're trying to interpret






42. Self concept that reflects the way we believe others see us






43. Your message expresses thoughts and feelings clearly and directly w/o making judgements






44. Interrupting others






45. Handling problems and criticism gracefully and maturely






46. Communicating without the use of words






47. Putting up an emotional guard against negative opinion






48. 3 approaches of tone






49. How is our self concept developed?






50. The medium that carries the message