Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the 3 codes used to express thoughts and feelings?






2. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






3. Effective communication basics






4. What are the different kinds of intimacy?






5. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






6. Say something behind back






7. What is the nature of conflict?






8. Aggressive


9. Self concept that reflects the way we believe others see us






10. Same words may be interpreted differently than you meant






11. Inspiring and influencing others - setting your actions as example - knowing where to go...






12. A listerner's response that tells a sender that the message is understood






13. An oversimplified and distorted belief about a person or group






14. 3 approaches of tone






15. The principles of conduct that govern a group or society






16. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






17. Doing what needs to be done and doing it withou tbeing told






18. What are the unhealthy listening patterns and habits?






19. Your conscious read of others thoughts and feelings






20. What are the guidelines for listening?


21. Communicating with words






22. Willingness to take credit and blame for actions






23. It takes a lot longer to _____ a relational mess then it does to prevent one






24. Speak to issue w/o raising hostility (you help someone come to a conclusion)






25. Factors that shape EQ






26. Skills that promote relationships with other people.






27. The unwillingness to express thoughts and feelings in a conflict (you run)






28. Give whole story - don't leave out info






29. What % of communication is paralanguage?






30. Receiving criticism


31. Considerate






32. Showing people they are important to you






33. How is our self concept developed?






34. 4 types of love in the greek language






35. Following a strict code of conduct or standard of values






36. Being on time






37. Criticism expressed in a way that threatens the other person (retaliate)






38. Anything that distracts






39. How conscious you are of your own motivations - thoughts - and feelings






40. Harmonious and assertive tone






41. Putting up an emotional guard against negative opinion






42. Background of communication that influences how people interpret the message






43. What you're going through when you're trying to interpret






44. We compare our weaknesses with others strengths (causes inferiority)






45. Putting message in sending form






46. Factors that shape our frame of reference






47. The ability to say and do things in a way that will not offend another person






48. What question helps you be more aware?






49. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






50. Evaluations of self worth (how you feel about these qualities)