Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be brief and to the point






2. Awareness of others perceptions of yourself






3. The principles of conduct that govern a group or society






4. Proper handshake






5. It takes a lot longer to _____ a relational mess then it does to prevent one






6. Following a strict code of conduct or standard of values






7. Considerate






8. What are the unhealthy listening patterns and habits?






9. A group of people from different departments or areas working together.






10. What are the 3 parts to the 'I Statement?'






11. 4 types of love in the greek language






12. The medium that carries the message






13. What are the 3 codes used to express thoughts and feelings?






14. Self concept that reflects the way we believe others see us






15. Same words may be interpreted differently than you meant






16. Speak to issue w/o raising hostility (you help someone come to a conclusion)






17. ABCs for giving directions






18. Communicating without the use of words






19. Willingness to take credit and blame for actions






20. Which 2 guidelines for listening would you choose to incorporate more into your listening?






21. Basics of tact and courtesy






22. Putting message in sending form






23. A struggle between 2 or more people






24. What are the different styles for handling conflict?






25. Interrupting others






26. Not constructive or helpful






27. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






28. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






29. Handling problems and criticism gracefully and maturely






30. Harmonious and assertive tone






31. Communicating with words






32. Doing what needs to be done and doing it withou tbeing told






33. Evaluations of self worth (how you feel about these qualities)






34. Stress key words - not confusing or complicated






35. The unwillingness to express thoughts and feelings in a conflict (you run)






36. Your ability to understand and manage your own emotions and be sensitive to others emotions






37. Factors that shape our frame of reference






38. Steps to good professional communication






39. Say something behind back






40. Inspiring and influencing others - setting your actions as example - knowing where to go...






41. Aggressive

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42. The symbol reflects our understanding (we see a chair we know its a chair)






43. What question helps you be more aware?






44. Anything that distracts






45. What % of communication is language?






46. Effective communication basics






47. Conversation killers






48. A listerner's response that tells a sender that the message is understood






49. What nonverbal symbols are best at communicating?






50. Skills that promote relationships with other people.







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Can you answer 50 questions in 15 minutes?


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