Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of people from different departments or areas working together.






2. The unwillingness to express thoughts and feelings in a conflict (you run)






3. Awareness of others perceptions of yourself






4. 4 types of love in the greek language






5. Hunger






6. The medium that carries the message






7. Be brief and to the point






8. What % of communication is paralanguage?






9. Being on time






10. Anything that distracts






11. Harmonious and assertive tone






12. What is the nature of conflict?






13. What are the guidelines for listening?

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14. _______________ criticism is presented in a way that can help you learn and grow.






15. Following a strict code of conduct or standard of values






16. What are the 3 parts to the 'I Statement?'






17. What are the 3 codes used to express thoughts and feelings?






18. Receiving criticism

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19. Not constructive or helpful






20. A ________________ can be the difference between understanding and not






21. What are the different styles for handling conflict?






22. Speak to issue w/o raising hostility (you help someone come to a conclusion)






23. Communicating without the use of words






24. Your ability to understand and manage your own emotions and be sensitive to others emotions






25. The principles of conduct that govern a group or society






26. An oversimplified and distorted belief about a person or group






27. What nonverbal symbols are best at communicating?






28. Criticism expressed in a way that threatens the other person (retaliate)






29. Willingness to take credit and blame for actions






30. A listerner's response that tells a sender that the message is understood






31. Putting up an emotional guard against negative opinion






32. The ability to say and do things in a way that will not offend another person






33. A struggle between 2 or more people






34. ABCs for giving directions






35. Having good manners in your dealing with people.






36. Factors that shape our frame of reference






37. Giving criticism

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38. Your message expresses thoughts and feelings clearly and directly w/o making judgements






39. Showing people they are important to you






40. Training of oneself; correction or regulation of oneself for improvement






41. How conscious you are of your own motivations - thoughts - and feelings






42. The intended meaning of the communication sent






43. Factors that shape EQ






44. Evaluations of self worth (how you feel about these qualities)






45. What you're going through when you're trying to interpret






46. What are the different kinds of intimacy?






47. Skills that promote relationships with other people.






48. Hallway






49. Conversation killers






50. Interrupting others