Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating with words






2. Factors that shape EQ






3. Anything that distracts






4. A group of people from different departments or areas working together.






5. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






6. The symbol reflects our understanding (we see a chair we know its a chair)






7. Speak to issue w/o raising hostility (you help someone come to a conclusion)






8. What are the different styles for handling conflict?






9. Doing what needs to be done and doing it withou tbeing told






10. A ________________ can be the difference between understanding and not






11. 4 types of love in the greek language






12. What are the 3 codes used to express thoughts and feelings?






13. Showing people they are important to you






14. What % of communication is paralanguage?






15. Stress key words - not confusing or complicated






16. The ability to say and do things in a way that will not offend another person






17. Giving criticism

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18. Introducing a new person to a group






19. Not constructive or helpful






20. What question helps you be more aware?






21. What % of communication is nonverbal?






22. Your message expresses thoughts and feelings clearly and directly w/o making judgements






23. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






24. Interrupting others






25. What is the nature of conflict?






26. The unwillingness to express thoughts and feelings in a conflict (you run)






27. A struggle between 2 or more people






28. Being on time






29. Communicating without the use of words






30. Receiving criticism

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31. Associated meaning






32. Willingness to take credit and blame for actions






33. _______________ criticism is presented in a way that can help you learn and grow.






34. Hunger






35. Nonassertive

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36. Factors that shape our frame of reference






37. Same words may be interpreted differently than you meant






38. Training of oneself; correction or regulation of oneself for improvement






39. What you're going through when you're trying to interpret






40. Proper handshake






41. A listerner's response that tells a sender that the message is understood






42. The intended meaning of the communication sent






43. Which 2 guidelines for listening would you choose to incorporate more into your listening?






44. How is verbal communication both a bridge and a barrier?






45. Evaluations of self worth (how you feel about these qualities)






46. Awareness of others perceptions of yourself






47. Handling problems and criticism gracefully and maturely






48. Skills that promote relationships with other people.






49. How conscious you are of your own motivations - thoughts - and feelings






50. Inspiring and influencing others - setting your actions as example - knowing where to go...