Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Putting message in sending form






2. Skills that promote relationships with other people.






3. What are the different styles for handling conflict?






4. Speak to issue w/o raising hostility (you help someone come to a conclusion)






5. Hunger






6. It takes a lot longer to _____ a relational mess then it does to prevent one






7. Cardinal rule of conflict

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8. Awareness of others perceptions of yourself






9. How is our self concept developed?






10. Not constructive or helpful






11. What are the 3 parts to the 'I Statement?'






12. Say something behind back






13. Proper handshake






14. Communicating without the use of words






15. Factors that shape our frame of reference






16. What % of communication is nonverbal?






17. Your conscious read of others thoughts and feelings






18. Hallway






19. Your ability to understand and manage your own emotions and be sensitive to others emotions






20. 4 types of love in the greek language






21. Evaluations of self worth (how you feel about these qualities)






22. Interrupting others






23. Factors that shape EQ






24. Receiving criticism

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25. We compare our weaknesses with others strengths (causes inferiority)






26. The symbol reflects our understanding (we see a chair we know its a chair)






27. Communicating with words






28. Steps to good professional communication






29. What you're going through when you're trying to interpret






30. Anything that distracts






31. Conversation killers






32. 3 approaches of tone






33. A ________________ can be the difference between understanding and not






34. Putting up an emotional guard against negative opinion






35. Effective communication basics






36. Making introductions






37. Training of oneself; correction or regulation of oneself for improvement






38. What is the nature of conflict?






39. Inspiring and influencing others - setting your actions as example - knowing where to go...






40. Handling problems and criticism gracefully and maturely






41. The medium that carries the message






42. Same words may be interpreted differently than you meant






43. Associated meaning






44. What are the unhealthy listening patterns and habits?






45. Giving criticism

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46. Following a strict code of conduct or standard of values






47. How conscious you are of your own motivations - thoughts - and feelings






48. Introducing a new person to a group






49. The intended meaning of the communication sent






50. An oversimplified and distorted belief about a person or group