Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 4 types of love in the greek language






2. The ability to say and do things in a way that will not offend another person






3. Putting up an emotional guard against negative opinion






4. What you're going through when you're trying to interpret






5. What question helps you be more aware?






6. Criticism expressed in a way that threatens the other person (retaliate)






7. How conscious you are of your own motivations - thoughts - and feelings






8. Anything that distracts






9. Receiving criticism

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10. Harmonious and assertive tone






11. Conversation killers






12. Putting message in sending form






13. Doing what needs to be done and doing it withou tbeing told






14. A listerner's response that tells a sender that the message is understood






15. Your conscious read of others thoughts and feelings






16. What are the guidelines for listening?

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17. A struggle between 2 or more people






18. The principles of conduct that govern a group or society






19. What % of communication is nonverbal?






20. A ________________ can be the difference between understanding and not






21. Communicating with words






22. Self concept that reflects the way we believe others see us






23. Basics of tact and courtesy






24. Stress key words - not confusing or complicated






25. Hunger






26. Aggressive

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27. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






28. Following a strict code of conduct or standard of values






29. Handling problems and criticism gracefully and maturely






30. Showing people they are important to you






31. Interrupting others






32. The symbol reflects our understanding (we see a chair we know its a chair)






33. Your ability to understand and manage your own emotions and be sensitive to others emotions






34. Not constructive or helpful






35. What is the healthy listening habit?






36. Same words may be interpreted differently than you meant






37. Factors that shape our frame of reference






38. We compare our weaknesses with others strengths (causes inferiority)






39. Effective communication basics






40. Factors that shape EQ






41. Background of communication that influences how people interpret the message






42. A group of people from different departments or areas working together.






43. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






44. Cardinal rule of conflict

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45. The intended meaning of the communication sent






46. Awareness of others perceptions of yourself






47. Be brief and to the point






48. What are the unhealthy listening patterns and habits?






49. Nonassertive

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50. An oversimplified and distorted belief about a person or group