Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What % of communication is nonverbal?






2. What are the 3 codes used to express thoughts and feelings?






3. Making introductions






4. What is the nature of conflict?






5. Introducing a new person to a group






6. Effective communication basics






7. What are the guidelines for listening?

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8. The intended meaning of the communication sent






9. A struggle between 2 or more people






10. Awareness of others perceptions of yourself






11. The ability to say and do things in a way that will not offend another person






12. Putting message in sending form






13. What are the 3 parts to the 'I Statement?'






14. How conscious you are of your own motivations - thoughts - and feelings






15. Proper handshake






16. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






17. Factors that shape EQ






18. 3 approaches of tone






19. Putting up an emotional guard against negative opinion






20. A group of people from different departments or areas working together.






21. Your ability to understand and manage your own emotions and be sensitive to others emotions






22. Handling problems and criticism gracefully and maturely






23. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






24. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






25. Aggressive

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26. What is the healthy listening habit?






27. Your conscious read of others thoughts and feelings






28. Basics of tact and courtesy






29. Not constructive or helpful






30. What you're going through when you're trying to interpret






31. Following a strict code of conduct or standard of values






32. Showing people they are important to you






33. Same words may be interpreted differently than you meant






34. Factors that shape our frame of reference






35. What nonverbal symbols are best at communicating?






36. The medium that carries the message






37. Interrupting others






38. What are the different kinds of intimacy?






39. Giving criticism

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40. Hallway






41. Associated meaning






42. Hunger






43. Which 2 guidelines for listening would you choose to incorporate more into your listening?






44. The symbol reflects our understanding (we see a chair we know its a chair)






45. What are the unhealthy listening patterns and habits?






46. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






47. Speak to issue w/o raising hostility (you help someone come to a conclusion)






48. What are the different styles for handling conflict?






49. Communicating with words






50. Steps to good professional communication






Can you answer 50 questions in 15 minutes?



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