Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Anything that distracts






2. Following a strict code of conduct or standard of values






3. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






4. What are the different styles for handling conflict?






5. Training of oneself; correction or regulation of oneself for improvement






6. Aggressive


7. Awareness of others perceptions of yourself






8. Considerate






9. Factors that shape our frame of reference






10. Associated meaning






11. _______________ criticism is presented in a way that can help you learn and grow.






12. Steps to good professional communication






13. Handling problems and criticism gracefully and maturely






14. Conversation killers






15. What % of communication is nonverbal?






16. What are the unhealthy listening patterns and habits?






17. What are the 3 parts to the 'I Statement?'






18. Your conscious read of others thoughts and feelings






19. Give whole story - don't leave out info






20. Nonassertive


21. Introducing a new person to a group






22. A ________________ can be the difference between understanding and not






23. What is the healthy listening habit?






24. Proper handshake






25. Willingness to take credit and blame for actions






26. Hallway






27. 4 types of love in the greek language






28. Communicating with words






29. How is our self concept developed?






30. Say something behind back






31. It takes a lot longer to _____ a relational mess then it does to prevent one






32. 3 approaches of tone






33. What are the different kinds of intimacy?






34. Putting up an emotional guard against negative opinion






35. Inspiring and influencing others - setting your actions as example - knowing where to go...






36. An oversimplified and distorted belief about a person or group






37. Showing people they are important to you






38. Your ability to understand and manage your own emotions and be sensitive to others emotions






39. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






40. A struggle between 2 or more people






41. Skills that promote relationships with other people.






42. The intended meaning of the communication sent






43. How is verbal communication both a bridge and a barrier?






44. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






45. Doing what needs to be done and doing it withou tbeing told






46. Harmonious and assertive tone






47. What nonverbal symbols are best at communicating?






48. Be brief and to the point






49. The medium that carries the message






50. Basics of tact and courtesy