Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Give whole story - don't leave out info






2. Willingness to take credit and blame for actions






3. A group of people from different departments or areas working together.






4. What % of communication is nonverbal?






5. Evaluations of self worth (how you feel about these qualities)






6. How is verbal communication both a bridge and a barrier?






7. What % of communication is language?






8. Inspiring and influencing others - setting your actions as example - knowing where to go...






9. Aggressive


10. Say something behind back






11. How conscious you are of your own motivations - thoughts - and feelings






12. Introducing a new person to a group






13. What are the 3 parts to the 'I Statement?'






14. The medium that carries the message






15. What % of communication is paralanguage?






16. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






17. Awareness of others perceptions of yourself






18. Having good manners in your dealing with people.






19. Basics of tact and courtesy






20. Giving criticism


21. What are the guidelines for listening?


22. Skills that promote relationships with other people.






23. Communicating with words






24. A struggle between 2 or more people






25. The unwillingness to express thoughts and feelings in a conflict (you run)






26. Handling problems and criticism gracefully and maturely






27. The symbol reflects our understanding (we see a chair we know its a chair)






28. Same words may be interpreted differently than you meant






29. What question helps you be more aware?






30. Being on time






31. The ability to say and do things in a way that will not offend another person






32. What is the nature of conflict?






33. Communicating without the use of words






34. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






35. What is the healthy listening habit?






36. The principles of conduct that govern a group or society






37. A listerner's response that tells a sender that the message is understood






38. Harmonious and assertive tone






39. Self concept that reflects the way we believe others see us






40. _______________ criticism is presented in a way that can help you learn and grow.






41. Hunger






42. Conversation killers






43. Your conscious read of others thoughts and feelings






44. Factors that shape our frame of reference






45. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






46. Not constructive or helpful






47. Stress key words - not confusing or complicated






48. Proper handshake






49. What are the unhealthy listening patterns and habits?






50. Be brief and to the point