Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the guidelines for listening?






2. Nonassertive






3. Inspiring and influencing others - setting your actions as example - knowing where to go...






4. Associated meaning






5. What is the healthy listening habit?






6. Factors that shape EQ






7. 4 types of love in the greek language






8. What is the nature of conflict?






9. Your conscious read of others thoughts and feelings






10. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






11. Having good manners in your dealing with people.






12. Communicating without the use of words






13. A listerner's response that tells a sender that the message is understood






14. Steps to good professional communication






15. Skills that promote relationships with other people.






16. Your message expresses thoughts and feelings clearly and directly w/o making judgements






17. An oversimplified and distorted belief about a person or group






18. Hunger






19. A ________________ can be the difference between understanding and not






20. We compare our weaknesses with others strengths (causes inferiority)






21. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






22. Basics of tact and courtesy






23. Background of communication that influences how people interpret the message






24. What nonverbal symbols are best at communicating?






25. Self concept that reflects the way we believe others see us






26. Hallway






27. Harmonious and assertive tone






28. How conscious you are of your own motivations - thoughts - and feelings






29. Same words may be interpreted differently than you meant






30. Following a strict code of conduct or standard of values






31. Effective communication basics






32. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






33. The principles of conduct that govern a group or society






34. What are the 3 codes used to express thoughts and feelings?






35. Cardinal rule of conflict






36. Willingness to take credit and blame for actions






37. A struggle between 2 or more people






38. Your ability to understand and manage your own emotions and be sensitive to others emotions






39. Putting message in sending form






40. Receiving criticism






41. What are the different styles for handling conflict?






42. Showing people they are important to you






43. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






44. Aggressive






45. Give whole story - don't leave out info






46. What are the 3 parts to the 'I Statement?'






47. How is verbal communication both a bridge and a barrier?






48. Say something behind back






49. _______________ criticism is presented in a way that can help you learn and grow.






50. It takes a lot longer to _____ a relational mess then it does to prevent one