Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Self concept that reflects the way we believe others see us






2. Give whole story - don't leave out info






3. Hallway






4. Making introductions






5. How is verbal communication both a bridge and a barrier?






6. Say something behind back






7. Giving criticism

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8. What are the different styles for handling conflict?






9. The unwillingness to express thoughts and feelings in a conflict (you run)






10. What you're going through when you're trying to interpret






11. Effective communication basics






12. The medium that carries the message






13. Proper handshake






14. Putting message in sending form






15. What are the different kinds of intimacy?






16. A struggle between 2 or more people






17. Being on time






18. An oversimplified and distorted belief about a person or group






19. What are the 3 codes used to express thoughts and feelings?






20. Willingness to take credit and blame for actions






21. Criticism expressed in a way that threatens the other person (retaliate)






22. Hunger






23. Your message expresses thoughts and feelings clearly and directly w/o making judgements






24. Anything that distracts






25. Following a strict code of conduct or standard of values






26. Background of communication that influences how people interpret the message






27. What nonverbal symbols are best at communicating?






28. What % of communication is nonverbal?






29. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






30. Evaluations of self worth (how you feel about these qualities)






31. Handling problems and criticism gracefully and maturely






32. The principles of conduct that govern a group or society






33. Cardinal rule of conflict

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34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. ABCs for giving directions






36. How is our self concept developed?






37. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






38. Awareness of others perceptions of yourself






39. Steps to good professional communication






40. What question helps you be more aware?






41. Speak to issue w/o raising hostility (you help someone come to a conclusion)






42. Skills that promote relationships with other people.






43. Be brief and to the point






44. Harmonious and assertive tone






45. Considerate






46. The intended meaning of the communication sent






47. Factors that shape EQ






48. Communicating with words






49. Same words may be interpreted differently than you meant






50. Your conscious read of others thoughts and feelings