Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _______________ criticism is presented in a way that can help you learn and grow.






2. Considerate






3. Your conscious read of others thoughts and feelings






4. Harmonious and assertive tone






5. Self concept that reflects the way we believe others see us






6. The principles of conduct that govern a group or society






7. How conscious you are of your own motivations - thoughts - and feelings






8. Awareness of others perceptions of yourself






9. Factors that shape EQ






10. Be brief and to the point






11. What % of communication is nonverbal?






12. Showing people they are important to you






13. A ________________ can be the difference between understanding and not






14. Your ability to understand and manage your own emotions and be sensitive to others emotions






15. Conversation killers






16. It takes a lot longer to _____ a relational mess then it does to prevent one






17. Give whole story - don't leave out info






18. Anything that distracts






19. What you're going through when you're trying to interpret






20. What question helps you be more aware?






21. Making introductions






22. Stress key words - not confusing or complicated






23. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






24. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






25. What is the healthy listening habit?






26. Associated meaning






27. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






28. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






29. What are the 3 codes used to express thoughts and feelings?






30. What are the unhealthy listening patterns and habits?






31. Cardinal rule of conflict


32. Inspiring and influencing others - setting your actions as example - knowing where to go...






33. The medium that carries the message






34. What are the guidelines for listening?


35. 4 types of love in the greek language






36. Hunger






37. What are the different kinds of intimacy?






38. Evaluations of self worth (how you feel about these qualities)






39. Speak to issue w/o raising hostility (you help someone come to a conclusion)






40. How is our self concept developed?






41. The symbol reflects our understanding (we see a chair we know its a chair)






42. Doing what needs to be done and doing it withou tbeing told






43. Your message expresses thoughts and feelings clearly and directly w/o making judgements






44. Criticism expressed in a way that threatens the other person (retaliate)






45. A group of people from different departments or areas working together.






46. What are the 3 parts to the 'I Statement?'






47. An oversimplified and distorted belief about a person or group






48. Putting message in sending form






49. Basics of tact and courtesy






50. Putting up an emotional guard against negative opinion