Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hallway






2. How is verbal communication both a bridge and a barrier?






3. What are the 3 parts to the 'I Statement?'






4. Making introductions






5. Showing people they are important to you






6. An oversimplified and distorted belief about a person or group






7. How is our self concept developed?






8. Speak to issue w/o raising hostility (you help someone come to a conclusion)






9. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






10. Effective communication basics






11. Nonassertive

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12. _______________ criticism is presented in a way that can help you learn and grow.






13. What nonverbal symbols are best at communicating?






14. Inspiring and influencing others - setting your actions as example - knowing where to go...






15. The medium that carries the message






16. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






17. ABCs for giving directions






18. Following a strict code of conduct or standard of values






19. Communicating without the use of words






20. Communicating with words






21. The ability to say and do things in a way that will not offend another person






22. Which 2 guidelines for listening would you choose to incorporate more into your listening?






23. The principles of conduct that govern a group or society






24. How conscious you are of your own motivations - thoughts - and feelings






25. The unwillingness to express thoughts and feelings in a conflict (you run)






26. Receiving criticism

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27. The symbol reflects our understanding (we see a chair we know its a chair)






28. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






29. Putting up an emotional guard against negative opinion






30. Give whole story - don't leave out info






31. Your ability to understand and manage your own emotions and be sensitive to others emotions






32. What is the nature of conflict?






33. Be brief and to the point






34. We compare our weaknesses with others strengths (causes inferiority)






35. Steps to good professional communication






36. Giving criticism

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37. What is the healthy listening habit?






38. Basics of tact and courtesy






39. Factors that shape our frame of reference






40. Your conscious read of others thoughts and feelings






41. Being on time






42. Anything that distracts






43. What are the different kinds of intimacy?






44. It takes a lot longer to _____ a relational mess then it does to prevent one






45. Self concept that reflects the way we believe others see us






46. Hunger






47. Having good manners in your dealing with people.






48. Not constructive or helpful






49. A group of people from different departments or areas working together.






50. What question helps you be more aware?