Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Awareness of others perceptions of yourself






2. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






3. 4 types of love in the greek language






4. What you're going through when you're trying to interpret






5. Following a strict code of conduct or standard of values






6. Being on time






7. Conversation killers






8. Factors that shape EQ






9. Steps to good professional communication






10. What are the 3 codes used to express thoughts and feelings?






11. Your conscious read of others thoughts and feelings






12. Making introductions






13. What are the different styles for handling conflict?






14. The symbol reflects our understanding (we see a chair we know its a chair)






15. Cardinal rule of conflict

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16. Communicating without the use of words






17. Doing what needs to be done and doing it withou tbeing told






18. Not constructive or helpful






19. The medium that carries the message






20. Say something behind back






21. The intended meaning of the communication sent






22. The unwillingness to express thoughts and feelings in a conflict (you run)






23. Inspiring and influencing others - setting your actions as example - knowing where to go...






24. What are the unhealthy listening patterns and habits?






25. A group of people from different departments or areas working together.






26. Having good manners in your dealing with people.






27. Giving criticism

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28. Speak to issue w/o raising hostility (you help someone come to a conclusion)






29. How is our self concept developed?






30. The principles of conduct that govern a group or society






31. Training of oneself; correction or regulation of oneself for improvement






32. Handling problems and criticism gracefully and maturely






33. Putting message in sending form






34. How is verbal communication both a bridge and a barrier?






35. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






36. A ________________ can be the difference between understanding and not






37. Introducing a new person to a group






38. What % of communication is paralanguage?






39. What are the 3 parts to the 'I Statement?'






40. _______________ criticism is presented in a way that can help you learn and grow.






41. Background of communication that influences how people interpret the message






42. What % of communication is language?






43. It takes a lot longer to _____ a relational mess then it does to prevent one






44. How conscious you are of your own motivations - thoughts - and feelings






45. Factors that shape our frame of reference






46. Considerate






47. 3 approaches of tone






48. Evaluations of self worth (how you feel about these qualities)






49. What nonverbal symbols are best at communicating?






50. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action