Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 3 approaches of tone






2. How is our self concept developed?






3. Having good manners in your dealing with people.






4. Receiving criticism


5. _______________ criticism is presented in a way that can help you learn and grow.






6. Putting message in sending form






7. What nonverbal symbols are best at communicating?






8. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






9. Harmonious and assertive tone






10. The symbol reflects our understanding (we see a chair we know its a chair)






11. How conscious you are of your own motivations - thoughts - and feelings






12. Factors that shape EQ






13. Skills that promote relationships with other people.






14. Factors that shape our frame of reference






15. Inspiring and influencing others - setting your actions as example - knowing where to go...






16. The intended meaning of the communication sent






17. A struggle between 2 or more people






18. Following a strict code of conduct or standard of values






19. Self concept that reflects the way we believe others see us






20. Interrupting others






21. Your conscious read of others thoughts and feelings






22. Doing what needs to be done and doing it withou tbeing told






23. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






24. Cardinal rule of conflict


25. The unwillingness to express thoughts and feelings in a conflict (you run)






26. What % of communication is paralanguage?






27. Speak to issue w/o raising hostility (you help someone come to a conclusion)






28. Conversation killers






29. What are the different kinds of intimacy?






30. Training of oneself; correction or regulation of oneself for improvement






31. 4 types of love in the greek language






32. A listerner's response that tells a sender that the message is understood






33. What % of communication is nonverbal?






34. An oversimplified and distorted belief about a person or group






35. Not constructive or helpful






36. A group of people from different departments or areas working together.






37. Communicating without the use of words






38. It takes a lot longer to _____ a relational mess then it does to prevent one






39. Showing people they are important to you






40. Criticism expressed in a way that threatens the other person (retaliate)






41. What % of communication is language?






42. The principles of conduct that govern a group or society






43. Your ability to understand and manage your own emotions and be sensitive to others emotions






44. Give whole story - don't leave out info






45. Making introductions






46. Aggressive


47. Say something behind back






48. What is the healthy listening habit?






49. What is the nature of conflict?






50. Giving criticism


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