Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the different kinds of intimacy?






2. Handling problems and criticism gracefully and maturely






3. The intended meaning of the communication sent






4. Which 2 guidelines for listening would you choose to incorporate more into your listening?






5. 3 approaches of tone






6. Considerate






7. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






8. Stress key words - not confusing or complicated






9. The unwillingness to express thoughts and feelings in a conflict (you run)






10. Skills that promote relationships with other people.






11. What are the unhealthy listening patterns and habits?






12. The principles of conduct that govern a group or society






13. Be brief and to the point






14. Following a strict code of conduct or standard of values






15. Making introductions






16. The symbol reflects our understanding (we see a chair we know its a chair)






17. _______________ criticism is presented in a way that can help you learn and grow.






18. Factors that shape our frame of reference






19. A listerner's response that tells a sender that the message is understood






20. What question helps you be more aware?






21. Your conscious read of others thoughts and feelings






22. What % of communication is language?






23. Criticism expressed in a way that threatens the other person (retaliate)






24. The medium that carries the message






25. Give whole story - don't leave out info






26. Your message expresses thoughts and feelings clearly and directly w/o making judgements






27. Showing people they are important to you






28. Associated meaning






29. Inspiring and influencing others - setting your actions as example - knowing where to go...






30. A ________________ can be the difference between understanding and not






31. Basics of tact and courtesy






32. Receiving criticism

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33. Putting up an emotional guard against negative opinion






34. ABCs for giving directions






35. Your ability to understand and manage your own emotions and be sensitive to others emotions






36. Harmonious and assertive tone






37. Speak to issue w/o raising hostility (you help someone come to a conclusion)






38. Evaluations of self worth (how you feel about these qualities)






39. A group of people from different departments or areas working together.






40. Proper handshake






41. Communicating with words






42. 4 types of love in the greek language






43. How is our self concept developed?






44. Background of communication that influences how people interpret the message






45. Conversation killers






46. Cardinal rule of conflict

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47. Anything that distracts






48. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






49. Hallway






50. How conscious you are of your own motivations - thoughts - and feelings