Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Your ability to understand and manage your own emotions and be sensitive to others emotions






2. What % of communication is paralanguage?






3. What are the 3 codes used to express thoughts and feelings?






4. Interrupting others






5. Say something behind back






6. Communicating without the use of words






7. What % of communication is nonverbal?






8. Your message expresses thoughts and feelings clearly and directly w/o making judgements






9. What are the guidelines for listening?

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10. Not constructive or helpful






11. ABCs for giving directions






12. Putting message in sending form






13. Nonassertive

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14. Self concept that reflects the way we believe others see us






15. Having good manners in your dealing with people.






16. A ________________ can be the difference between understanding and not






17. Introducing a new person to a group






18. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






19. Anything that distracts






20. Following a strict code of conduct or standard of values






21. Evaluations of self worth (how you feel about these qualities)






22. The medium that carries the message






23. We compare our weaknesses with others strengths (causes inferiority)






24. Same words may be interpreted differently than you meant






25. How is verbal communication both a bridge and a barrier?






26. 4 types of love in the greek language






27. What are the different kinds of intimacy?






28. What question helps you be more aware?






29. Give whole story - don't leave out info






30. A struggle between 2 or more people






31. Stress key words - not confusing or complicated






32. A group of people from different departments or areas working together.






33. Being on time






34. Your conscious read of others thoughts and feelings






35. Hunger






36. The intended meaning of the communication sent






37. Hallway






38. What % of communication is language?






39. The principles of conduct that govern a group or society






40. Showing people they are important to you






41. What are the different styles for handling conflict?






42. Awareness of others perceptions of yourself






43. What are the unhealthy listening patterns and habits?






44. Receiving criticism

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45. Harmonious and assertive tone






46. What are the 3 parts to the 'I Statement?'






47. What is the nature of conflict?






48. Giving criticism

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49. Considerate






50. Conversation killers