Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Your conscious read of others thoughts and feelings






2. Anything that distracts






3. Give whole story - don't leave out info






4. Cardinal rule of conflict

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5. What is the nature of conflict?






6. Nonassertive

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7. Associated meaning






8. What are the different styles for handling conflict?






9. Being on time






10. Putting up an emotional guard against negative opinion






11. Effective communication basics






12. Harmonious and assertive tone






13. What % of communication is language?






14. The symbol reflects our understanding (we see a chair we know its a chair)






15. Not constructive or helpful






16. The ability to say and do things in a way that will not offend another person






17. Doing what needs to be done and doing it withou tbeing told






18. Hunger






19. What are the unhealthy listening patterns and habits?






20. What % of communication is nonverbal?






21. Your ability to understand and manage your own emotions and be sensitive to others emotions






22. Skills that promote relationships with other people.






23. Handling problems and criticism gracefully and maturely






24. The unwillingness to express thoughts and feelings in a conflict (you run)






25. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






26. Stress key words - not confusing or complicated






27. A ________________ can be the difference between understanding and not






28. An oversimplified and distorted belief about a person or group






29. Having good manners in your dealing with people.






30. Communicating without the use of words






31. Your message expresses thoughts and feelings clearly and directly w/o making judgements






32. Considerate






33. A listerner's response that tells a sender that the message is understood






34. It takes a lot longer to _____ a relational mess then it does to prevent one






35. We compare our weaknesses with others strengths (causes inferiority)






36. ABCs for giving directions






37. What nonverbal symbols are best at communicating?






38. Background of communication that influences how people interpret the message






39. Speak to issue w/o raising hostility (you help someone come to a conclusion)






40. Evaluations of self worth (how you feel about these qualities)






41. Hallway






42. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






43. The intended meaning of the communication sent






44. Showing people they are important to you






45. Same words may be interpreted differently than you meant






46. How conscious you are of your own motivations - thoughts - and feelings






47. Be brief and to the point






48. Proper handshake






49. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






50. Willingness to take credit and blame for actions