Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbol reflects our understanding (we see a chair we know its a chair)






2. Speak to issue w/o raising hostility (you help someone come to a conclusion)






3. Factors that shape EQ






4. What you're going through when you're trying to interpret






5. How conscious you are of your own motivations - thoughts - and feelings






6. Doing what needs to be done and doing it withou tbeing told






7. The unwillingness to express thoughts and feelings in a conflict (you run)






8. What are the different kinds of intimacy?






9. Following a strict code of conduct or standard of values






10. Putting message in sending form






11. Evaluations of self worth (how you feel about these qualities)






12. Give whole story - don't leave out info






13. A group of people from different departments or areas working together.






14. Introducing a new person to a group






15. Self concept that reflects the way we believe others see us






16. Considerate






17. Your conscious read of others thoughts and feelings






18. Being on time






19. ABCs for giving directions






20. Skills that promote relationships with other people.






21. Nonassertive

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22. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






23. Your message expresses thoughts and feelings clearly and directly w/o making judgements






24. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






25. What are the unhealthy listening patterns and habits?






26. What % of communication is language?






27. What question helps you be more aware?






28. Factors that shape our frame of reference






29. Say something behind back






30. It takes a lot longer to _____ a relational mess then it does to prevent one






31. _______________ criticism is presented in a way that can help you learn and grow.






32. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






33. Your ability to understand and manage your own emotions and be sensitive to others emotions






34. Communicating with words






35. Hunger






36. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






37. Making introductions






38. Conversation killers






39. Which 2 guidelines for listening would you choose to incorporate more into your listening?






40. Criticism expressed in a way that threatens the other person (retaliate)






41. Willingness to take credit and blame for actions






42. Putting up an emotional guard against negative opinion






43. Stress key words - not confusing or complicated






44. What is the healthy listening habit?






45. What is the nature of conflict?






46. The principles of conduct that govern a group or society






47. Awareness of others perceptions of yourself






48. Receiving criticism

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49. An oversimplified and distorted belief about a person or group






50. Not constructive or helpful