Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A ________________ can be the difference between understanding and not






2. What question helps you be more aware?






3. Criticism expressed in a way that threatens the other person (retaliate)






4. Not constructive or helpful






5. Your ability to understand and manage your own emotions and be sensitive to others emotions






6. ABCs for giving directions






7. Awareness of others perceptions of yourself






8. Your conscious read of others thoughts and feelings






9. Harmonious and assertive tone






10. Say something behind back






11. Same words may be interpreted differently than you meant






12. Associated meaning






13. Aggressive

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14. Effective communication basics






15. 4 types of love in the greek language






16. Be brief and to the point






17. Handling problems and criticism gracefully and maturely






18. Self concept that reflects the way we believe others see us






19. What are the guidelines for listening?

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20. Interrupting others






21. What are the 3 parts to the 'I Statement?'






22. What are the unhealthy listening patterns and habits?






23. Basics of tact and courtesy






24. What are the different styles for handling conflict?






25. Steps to good professional communication






26. What are the 3 codes used to express thoughts and feelings?






27. Cardinal rule of conflict

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28. What % of communication is paralanguage?






29. Introducing a new person to a group






30. Being on time






31. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






32. A listerner's response that tells a sender that the message is understood






33. Considerate






34. What % of communication is nonverbal?






35. _______________ criticism is presented in a way that can help you learn and grow.






36. The unwillingness to express thoughts and feelings in a conflict (you run)






37. Nonassertive

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38. Hallway






39. Conversation killers






40. Following a strict code of conduct or standard of values






41. Making introductions






42. Evaluations of self worth (how you feel about these qualities)






43. Anything that distracts






44. Speak to issue w/o raising hostility (you help someone come to a conclusion)






45. It takes a lot longer to _____ a relational mess then it does to prevent one






46. Doing what needs to be done and doing it withou tbeing told






47. How is our self concept developed?






48. What are the different kinds of intimacy?






49. An oversimplified and distorted belief about a person or group






50. We compare our weaknesses with others strengths (causes inferiority)