Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What nonverbal symbols are best at communicating?

2. Say something behind back

3. Showing people they are important to you

4. A ________________ can be the difference between understanding and not

5. Basics of tact and courtesy

6. What % of communication is nonverbal?

7. A group of people from different departments or areas working together.

8. What % of communication is paralanguage?

9. Interrupting others

10. Receiving criticism

11. Conversation killers

12. Factors that shape our frame of reference

13. How conscious you are of your own motivations - thoughts - and feelings

14. The intended meaning of the communication sent

15. Same words may be interpreted differently than you meant

16. Self concept that reflects the way we believe others see us

17. Give whole story - don't leave out info

18. Stress key words - not confusing or complicated

19. Giving criticism

20. Skills that promote relationships with other people.

21. Associated meaning

22. The unwillingness to express thoughts and feelings in a conflict (you run)

23. What is the nature of conflict?

24. Awareness of others perceptions of yourself

25. We compare our weaknesses with others strengths (causes inferiority)

26. Be brief and to the point

27. Anything that distracts

28. Which 2 guidelines for listening would you choose to incorporate more into your listening?

29. Handling problems and criticism gracefully and maturely

30. Steps to good professional communication

31. Communicating without the use of words

32. Communicating with words

33. A listerner's response that tells a sender that the message is understood

34. 3 approaches of tone

35. What are the different kinds of intimacy?

36. Putting up an emotional guard against negative opinion

37. The principles of conduct that govern a group or society

38. 4 types of love in the greek language

39. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)

40. Making introductions

41. A struggle between 2 or more people

42. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action

43. Not constructive or helpful

44. Proper handshake

45. How is our self concept developed?

46. What question helps you be more aware?

47. Being on time

48. Nonassertive

49. It takes a lot longer to _____ a relational mess then it does to prevent one

50. What are the 3 parts to the 'I Statement?'