Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 4 types of love in the greek language






2. Nonassertive

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3. A ________________ can be the difference between understanding and not






4. Skills that promote relationships with other people.






5. Conversation killers






6. Steps to good professional communication






7. Showing people they are important to you






8. Associated meaning






9. Putting message in sending form






10. Your message expresses thoughts and feelings clearly and directly w/o making judgements






11. _______________ criticism is presented in a way that can help you learn and grow.






12. Be brief and to the point






13. What are the 3 parts to the 'I Statement?'






14. The medium that carries the message






15. Interrupting others






16. What are the 3 codes used to express thoughts and feelings?






17. The principles of conduct that govern a group or society






18. Training of oneself; correction or regulation of oneself for improvement






19. Cardinal rule of conflict

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20. Aggressive

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21. The unwillingness to express thoughts and feelings in a conflict (you run)






22. Doing what needs to be done and doing it withou tbeing told






23. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






24. What % of communication is nonverbal?






25. Making introductions






26. The intended meaning of the communication sent






27. Communicating without the use of words






28. Factors that shape our frame of reference






29. Being on time






30. Your conscious read of others thoughts and feelings






31. A group of people from different departments or areas working together.






32. Putting up an emotional guard against negative opinion






33. What is the healthy listening habit?






34. Inspiring and influencing others - setting your actions as example - knowing where to go...






35. How is our self concept developed?






36. Proper handshake






37. Evaluations of self worth (how you feel about these qualities)






38. Considerate






39. Harmonious and assertive tone






40. What nonverbal symbols are best at communicating?






41. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






42. Handling problems and criticism gracefully and maturely






43. Having good manners in your dealing with people.






44. Hunger






45. Speak to issue w/o raising hostility (you help someone come to a conclusion)






46. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






47. Criticism expressed in a way that threatens the other person (retaliate)






48. ABCs for giving directions






49. Communicating with words






50. The ability to say and do things in a way that will not offend another person