Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _______________ criticism is presented in a way that can help you learn and grow.






2. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






3. Inspiring and influencing others - setting your actions as example - knowing where to go...






4. The symbol reflects our understanding (we see a chair we know its a chair)






5. How is verbal communication both a bridge and a barrier?






6. Same words may be interpreted differently than you meant






7. What question helps you be more aware?






8. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






9. What are the 3 codes used to express thoughts and feelings?






10. Associated meaning






11. Being on time






12. What % of communication is paralanguage?






13. Background of communication that influences how people interpret the message






14. The ability to say and do things in a way that will not offend another person






15. Making introductions






16. Stress key words - not confusing or complicated






17. What is the healthy listening habit?






18. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






19. Nonassertive

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20. Proper handshake






21. Effective communication basics






22. How conscious you are of your own motivations - thoughts - and feelings






23. A group of people from different departments or areas working together.






24. Basics of tact and courtesy






25. Considerate






26. What are the different styles for handling conflict?






27. Showing people they are important to you






28. The unwillingness to express thoughts and feelings in a conflict (you run)






29. Willingness to take credit and blame for actions






30. Cardinal rule of conflict

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31. We compare our weaknesses with others strengths (causes inferiority)






32. A ________________ can be the difference between understanding and not






33. What nonverbal symbols are best at communicating?






34. What are the 3 parts to the 'I Statement?'






35. It takes a lot longer to _____ a relational mess then it does to prevent one






36. Steps to good professional communication






37. Say something behind back






38. Your message expresses thoughts and feelings clearly and directly w/o making judgements






39. Evaluations of self worth (how you feel about these qualities)






40. What is the nature of conflict?






41. Conversation killers






42. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






43. Hallway






44. Anything that distracts






45. Training of oneself; correction or regulation of oneself for improvement






46. What % of communication is language?






47. What are the different kinds of intimacy?






48. Following a strict code of conduct or standard of values






49. Skills that promote relationships with other people.






50. 3 approaches of tone