Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Give whole story - don't leave out info

2. Willingness to take credit and blame for actions

3. A group of people from different departments or areas working together.

4. What % of communication is nonverbal?

5. Evaluations of self worth (how you feel about these qualities)

6. How is verbal communication both a bridge and a barrier?

7. What % of communication is language?

8. Inspiring and influencing others - setting your actions as example - knowing where to go...

9. Aggressive

10. Say something behind back

11. How conscious you are of your own motivations - thoughts - and feelings

12. Introducing a new person to a group

13. What are the 3 parts to the 'I Statement?'

14. The medium that carries the message

15. What % of communication is paralanguage?

16. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.

17. Awareness of others perceptions of yourself

18. Having good manners in your dealing with people.

19. Basics of tact and courtesy

20. Giving criticism

21. What are the guidelines for listening?

22. Skills that promote relationships with other people.

23. Communicating with words

24. A struggle between 2 or more people

25. The unwillingness to express thoughts and feelings in a conflict (you run)

26. Handling problems and criticism gracefully and maturely

27. The symbol reflects our understanding (we see a chair we know its a chair)

28. Same words may be interpreted differently than you meant

29. What question helps you be more aware?

30. Being on time

31. The ability to say and do things in a way that will not offend another person

32. What is the nature of conflict?

33. Communicating without the use of words

34. To act as an intermediary; to work with opposing sides in order to resolve a conflict.

35. What is the healthy listening habit?

36. The principles of conduct that govern a group or society

37. A listerner's response that tells a sender that the message is understood

38. Harmonious and assertive tone

39. Self concept that reflects the way we believe others see us

40. _______________ criticism is presented in a way that can help you learn and grow.

41. Hunger

42. Conversation killers

43. Your conscious read of others thoughts and feelings

44. Factors that shape our frame of reference

45. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)

46. Not constructive or helpful

47. Stress key words - not confusing or complicated

48. Proper handshake

49. What are the unhealthy listening patterns and habits?

50. Be brief and to the point