Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Say something behind back

2. Conversation killers

3. Cardinal rule of conflict

4. What are the unhealthy listening patterns and habits?

5. Effective communication basics

6. Factors that shape our frame of reference

7. What are the 3 parts to the 'I Statement?'

8. What are the guidelines for listening?

9. Criticism expressed in a way that threatens the other person (retaliate)

10. Being on time

11. Stress key words - not confusing or complicated

12. Giving criticism

13. Give whole story - don't leave out info

14. Interrupting others

15. The principles of conduct that govern a group or society

16. Following a strict code of conduct or standard of values

17. How is verbal communication both a bridge and a barrier?

18. What is the nature of conflict?

19. Be brief and to the point

20. Putting up an emotional guard against negative opinion

21. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)

22. Communicating without the use of words

23. Not constructive or helpful

24. 4 types of love in the greek language

25. Showing people they are important to you

26. Hallway

27. Having good manners in your dealing with people.

28. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action

29. Awareness of others perceptions of yourself

30. What are the different kinds of intimacy?

31. What % of communication is paralanguage?

32. What are the different styles for handling conflict?

33. Making introductions

34. A struggle between 2 or more people

35. What are the 3 codes used to express thoughts and feelings?

36. Introducing a new person to a group

37. What % of communication is language?

38. Nonassertive

39. _______________ criticism is presented in a way that can help you learn and grow.

40. A ________________ can be the difference between understanding and not

41. What nonverbal symbols are best at communicating?

42. What question helps you be more aware?

43. Skills that promote relationships with other people.

44. Harmonious and assertive tone

45. ABCs for giving directions

46. Your message expresses thoughts and feelings clearly and directly w/o making judgements

47. Doing what needs to be done and doing it withou tbeing told

48. Steps to good professional communication

49. A group of people from different departments or areas working together.

50. How conscious you are of your own motivations - thoughts - and feelings