Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






2. Communicating with words






3. Considerate






4. Proper handshake






5. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






6. Background of communication that influences how people interpret the message






7. Nonassertive


8. A group of people from different departments or areas working together.






9. A ________________ can be the difference between understanding and not






10. Following a strict code of conduct or standard of values






11. Effective communication basics






12. What is the healthy listening habit?






13. The medium that carries the message






14. Willingness to take credit and blame for actions






15. What % of communication is language?






16. Skills that promote relationships with other people.






17. Anything that distracts






18. Interrupting others






19. What question helps you be more aware?






20. Having good manners in your dealing with people.






21. Which 2 guidelines for listening would you choose to incorporate more into your listening?






22. Training of oneself; correction or regulation of oneself for improvement






23. Factors that shape our frame of reference






24. Aggressive


25. Conversation killers






26. How conscious you are of your own motivations - thoughts - and feelings






27. How is verbal communication both a bridge and a barrier?






28. What are the different kinds of intimacy?






29. What are the unhealthy listening patterns and habits?






30. Factors that shape EQ






31. Putting message in sending form






32. Same words may be interpreted differently than you meant






33. Inspiring and influencing others - setting your actions as example - knowing where to go...






34. We compare our weaknesses with others strengths (causes inferiority)






35. Showing people they are important to you






36. The principles of conduct that govern a group or society






37. What nonverbal symbols are best at communicating?






38. Associated meaning






39. Hallway






40. The unwillingness to express thoughts and feelings in a conflict (you run)






41. What % of communication is paralanguage?






42. Your conscious read of others thoughts and feelings






43. Basics of tact and courtesy






44. How is our self concept developed?






45. Communicating without the use of words






46. Awareness of others perceptions of yourself






47. Your message expresses thoughts and feelings clearly and directly w/o making judgements






48. Giving criticism


49. Not constructive or helpful






50. Say something behind back