Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating without the use of words






2. An oversimplified and distorted belief about a person or group






3. What you're going through when you're trying to interpret






4. Factors that shape our frame of reference






5. Having good manners in your dealing with people.






6. Skills that promote relationships with other people.






7. Being on time






8. What are the different kinds of intimacy?






9. What % of communication is paralanguage?






10. Criticism expressed in a way that threatens the other person (retaliate)






11. Hallway






12. Harmonious and assertive tone






13. Inspiring and influencing others - setting your actions as example - knowing where to go...






14. The intended meaning of the communication sent






15. Basics of tact and courtesy






16. Considerate






17. Willingness to take credit and blame for actions






18. The principles of conduct that govern a group or society






19. Evaluations of self worth (how you feel about these qualities)






20. Cardinal rule of conflict

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21. Background of communication that influences how people interpret the message






22. What question helps you be more aware?






23. A group of people from different departments or areas working together.






24. Your message expresses thoughts and feelings clearly and directly w/o making judgements






25. Introducing a new person to a group






26. Anything that distracts






27. Communicating with words






28. Factors that shape EQ






29. The symbol reflects our understanding (we see a chair we know its a chair)






30. Your ability to understand and manage your own emotions and be sensitive to others emotions






31. Doing what needs to be done and doing it withou tbeing told






32. Proper handshake






33. Which 2 guidelines for listening would you choose to incorporate more into your listening?






34. Your conscious read of others thoughts and feelings






35. Effective communication basics






36. The unwillingness to express thoughts and feelings in a conflict (you run)






37. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






38. Stress key words - not confusing or complicated






39. What nonverbal symbols are best at communicating?






40. Following a strict code of conduct or standard of values






41. ABCs for giving directions






42. 4 types of love in the greek language






43. Aggressive

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44. Showing people they are important to you






45. Say something behind back






46. Be brief and to the point






47. The medium that carries the message






48. Not constructive or helpful






49. Associated meaning






50. Receiving criticism

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