Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the 3 parts to the 'I Statement?'






2. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






3. What is the healthy listening habit?






4. 4 types of love in the greek language






5. Proper handshake






6. We compare our weaknesses with others strengths (causes inferiority)






7. Criticism expressed in a way that threatens the other person (retaliate)






8. What are the different kinds of intimacy?






9. Say something behind back






10. Harmonious and assertive tone






11. What % of communication is paralanguage?






12. Putting message in sending form






13. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






14. Background of communication that influences how people interpret the message






15. Receiving criticism

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16. Speak to issue w/o raising hostility (you help someone come to a conclusion)






17. Your ability to understand and manage your own emotions and be sensitive to others emotions






18. An oversimplified and distorted belief about a person or group






19. What is the nature of conflict?






20. Associated meaning






21. Willingness to take credit and blame for actions






22. Be brief and to the point






23. Being on time






24. Effective communication basics






25. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






26. How is verbal communication both a bridge and a barrier?






27. The symbol reflects our understanding (we see a chair we know its a chair)






28. 3 approaches of tone






29. Which 2 guidelines for listening would you choose to incorporate more into your listening?






30. What are the different styles for handling conflict?






31. What % of communication is nonverbal?






32. What question helps you be more aware?






33. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






34. Considerate






35. Cardinal rule of conflict

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36. Training of oneself; correction or regulation of oneself for improvement






37. What you're going through when you're trying to interpret






38. Having good manners in your dealing with people.






39. The unwillingness to express thoughts and feelings in a conflict (you run)






40. Inspiring and influencing others - setting your actions as example - knowing where to go...






41. How is our self concept developed?






42. Your message expresses thoughts and feelings clearly and directly w/o making judgements






43. Making introductions






44. Communicating without the use of words






45. Basics of tact and courtesy






46. Evaluations of self worth (how you feel about these qualities)






47. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






48. Handling problems and criticism gracefully and maturely






49. How conscious you are of your own motivations - thoughts - and feelings






50. Doing what needs to be done and doing it withou tbeing told