Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What % of communication is nonverbal?






2. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






3. The unwillingness to express thoughts and feelings in a conflict (you run)






4. Which 2 guidelines for listening would you choose to incorporate more into your listening?






5. Be brief and to the point






6. Nonassertive


7. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






8. Being on time






9. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






10. It takes a lot longer to _____ a relational mess then it does to prevent one






11. 4 types of love in the greek language






12. Willingness to take credit and blame for actions






13. Conversation killers






14. Your message expresses thoughts and feelings clearly and directly w/o making judgements






15. Putting message in sending form






16. The principles of conduct that govern a group or society






17. How conscious you are of your own motivations - thoughts - and feelings






18. Aggressive


19. Hunger






20. Same words may be interpreted differently than you meant






21. Doing what needs to be done and doing it withou tbeing told






22. Awareness of others perceptions of yourself






23. What are the 3 parts to the 'I Statement?'






24. Say something behind back






25. Communicating without the use of words






26. What question helps you be more aware?






27. What are the different styles for handling conflict?






28. What are the different kinds of intimacy?






29. Receiving criticism


30. Stress key words - not confusing or complicated






31. Putting up an emotional guard against negative opinion






32. What % of communication is paralanguage?






33. The symbol reflects our understanding (we see a chair we know its a chair)






34. Introducing a new person to a group






35. The medium that carries the message






36. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






37. Following a strict code of conduct or standard of values






38. What is the healthy listening habit?






39. The ability to say and do things in a way that will not offend another person






40. Criticism expressed in a way that threatens the other person (retaliate)






41. What are the guidelines for listening?


42. Harmonious and assertive tone






43. How is our self concept developed?






44. What is the nature of conflict?






45. A ________________ can be the difference between understanding and not






46. A listerner's response that tells a sender that the message is understood






47. Handling problems and criticism gracefully and maturely






48. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






49. Considerate






50. What are the unhealthy listening patterns and habits?