Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is verbal communication both a bridge and a barrier?






2. What are the guidelines for listening?






3. Criticism expressed in a way that threatens the other person (retaliate)






4. Awareness of others perceptions of yourself






5. Introducing a new person to a group






6. Skills that promote relationships with other people.






7. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






8. Effective communication basics






9. Communicating with words






10. Handling problems and criticism gracefully and maturely






11. What is the healthy listening habit?






12. Your conscious read of others thoughts and feelings






13. Putting message in sending form






14. 3 approaches of tone






15. Hunger






16. A ________________ can be the difference between understanding and not






17. Factors that shape our frame of reference






18. How conscious you are of your own motivations - thoughts - and feelings






19. Cardinal rule of conflict






20. Associated meaning






21. What % of communication is nonverbal?






22. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






23. Anything that distracts






24. Following a strict code of conduct or standard of values






25. 4 types of love in the greek language






26. Having good manners in your dealing with people.






27. Inspiring and influencing others - setting your actions as example - knowing where to go...






28. _______________ criticism is presented in a way that can help you learn and grow.






29. Making introductions






30. What % of communication is language?






31. What are the 3 codes used to express thoughts and feelings?






32. The unwillingness to express thoughts and feelings in a conflict (you run)






33. A struggle between 2 or more people






34. Putting up an emotional guard against negative opinion






35. Self concept that reflects the way we believe others see us






36. Interrupting others






37. The ability to say and do things in a way that will not offend another person






38. Your message expresses thoughts and feelings clearly and directly w/o making judgements






39. Hallway






40. Giving criticism






41. What you're going through when you're trying to interpret






42. Aggressive






43. Stress key words - not confusing or complicated






44. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






45. What nonverbal symbols are best at communicating?






46. Not constructive or helpful






47. The symbol reflects our understanding (we see a chair we know its a chair)






48. Doing what needs to be done and doing it withou tbeing told






49. Steps to good professional communication






50. An oversimplified and distorted belief about a person or group