Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Harmonious and assertive tone






2. Factors that shape our frame of reference






3. An oversimplified and distorted belief about a person or group






4. Stress key words - not confusing or complicated






5. What you're going through when you're trying to interpret






6. Evaluations of self worth (how you feel about these qualities)






7. Conversation killers






8. The intended meaning of the communication sent






9. It takes a lot longer to _____ a relational mess then it does to prevent one






10. How is verbal communication both a bridge and a barrier?






11. What are the 3 codes used to express thoughts and feelings?






12. What is the healthy listening habit?






13. Inspiring and influencing others - setting your actions as example - knowing where to go...






14. Giving criticism

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15. Not constructive or helpful






16. Showing people they are important to you






17. Factors that shape EQ






18. Steps to good professional communication






19. A struggle between 2 or more people






20. Self concept that reflects the way we believe others see us






21. Which 2 guidelines for listening would you choose to incorporate more into your listening?






22. What question helps you be more aware?






23. What are the 3 parts to the 'I Statement?'






24. Be brief and to the point






25. Willingness to take credit and blame for actions






26. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






27. Making introductions






28. What are the different styles for handling conflict?






29. Cardinal rule of conflict

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30. Same words may be interpreted differently than you meant






31. What are the guidelines for listening?

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32. Basics of tact and courtesy






33. Effective communication basics






34. 4 types of love in the greek language






35. Awareness of others perceptions of yourself






36. Interrupting others






37. Anything that distracts






38. What is the nature of conflict?






39. What % of communication is paralanguage?






40. Communicating without the use of words






41. How conscious you are of your own motivations - thoughts - and feelings






42. Associated meaning






43. Your message expresses thoughts and feelings clearly and directly w/o making judgements






44. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






45. What are the different kinds of intimacy?






46. What % of communication is nonverbal?






47. Having good manners in your dealing with people.






48. Nonassertive

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49. Introducing a new person to a group






50. Give whole story - don't leave out info