Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Giving criticism


2. Being on time






3. What is the nature of conflict?






4. Interrupting others






5. Hunger






6. Background of communication that influences how people interpret the message






7. Hallway






8. _______________ criticism is presented in a way that can help you learn and grow.






9. Basics of tact and courtesy






10. Steps to good professional communication






11. Effective communication basics






12. What are the 3 parts to the 'I Statement?'






13. Introducing a new person to a group






14. Which 2 guidelines for listening would you choose to incorporate more into your listening?






15. Considerate






16. How conscious you are of your own motivations - thoughts - and feelings






17. Factors that shape our frame of reference






18. What question helps you be more aware?






19. It takes a lot longer to _____ a relational mess then it does to prevent one






20. Showing people they are important to you






21. Not constructive or helpful






22. The unwillingness to express thoughts and feelings in a conflict (you run)






23. 4 types of love in the greek language






24. Be brief and to the point






25. We compare our weaknesses with others strengths (causes inferiority)






26. The medium that carries the message






27. Evaluations of self worth (how you feel about these qualities)






28. Communicating without the use of words






29. What are the unhealthy listening patterns and habits?






30. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






31. Having good manners in your dealing with people.






32. What % of communication is language?






33. Criticism expressed in a way that threatens the other person (retaliate)






34. Give whole story - don't leave out info






35. A listerner's response that tells a sender that the message is understood






36. Putting up an emotional guard against negative opinion






37. Communicating with words






38. Following a strict code of conduct or standard of values






39. Awareness of others perceptions of yourself






40. Receiving criticism


41. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






42. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






43. The principles of conduct that govern a group or society






44. The symbol reflects our understanding (we see a chair we know its a chair)






45. Stress key words - not confusing or complicated






46. Doing what needs to be done and doing it withou tbeing told






47. What are the different kinds of intimacy?






48. Your ability to understand and manage your own emotions and be sensitive to others emotions






49. Cardinal rule of conflict


50. Harmonious and assertive tone