Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What nonverbal symbols are best at communicating?






2. Say something behind back






3. Showing people they are important to you






4. A ________________ can be the difference between understanding and not






5. Basics of tact and courtesy






6. What % of communication is nonverbal?






7. A group of people from different departments or areas working together.






8. What % of communication is paralanguage?






9. Interrupting others






10. Receiving criticism


11. Conversation killers






12. Factors that shape our frame of reference






13. How conscious you are of your own motivations - thoughts - and feelings






14. The intended meaning of the communication sent






15. Same words may be interpreted differently than you meant






16. Self concept that reflects the way we believe others see us






17. Give whole story - don't leave out info






18. Stress key words - not confusing or complicated






19. Giving criticism


20. Skills that promote relationships with other people.






21. Associated meaning






22. The unwillingness to express thoughts and feelings in a conflict (you run)






23. What is the nature of conflict?






24. Awareness of others perceptions of yourself






25. We compare our weaknesses with others strengths (causes inferiority)






26. Be brief and to the point






27. Anything that distracts






28. Which 2 guidelines for listening would you choose to incorporate more into your listening?






29. Handling problems and criticism gracefully and maturely






30. Steps to good professional communication






31. Communicating without the use of words






32. Communicating with words






33. A listerner's response that tells a sender that the message is understood






34. 3 approaches of tone






35. What are the different kinds of intimacy?






36. Putting up an emotional guard against negative opinion






37. The principles of conduct that govern a group or society






38. 4 types of love in the greek language






39. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






40. Making introductions






41. A struggle between 2 or more people






42. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






43. Not constructive or helpful






44. Proper handshake






45. How is our self concept developed?






46. What question helps you be more aware?






47. Being on time






48. Nonassertive


49. It takes a lot longer to _____ a relational mess then it does to prevent one






50. What are the 3 parts to the 'I Statement?'