Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is verbal communication both a bridge and a barrier?

2. What are the guidelines for listening?

3. Criticism expressed in a way that threatens the other person (retaliate)

4. Awareness of others perceptions of yourself

5. Introducing a new person to a group

6. Skills that promote relationships with other people.

7. To act as an intermediary; to work with opposing sides in order to resolve a conflict.

8. Effective communication basics

9. Communicating with words

10. Handling problems and criticism gracefully and maturely

11. What is the healthy listening habit?

12. Your conscious read of others thoughts and feelings

13. Putting message in sending form

14. 3 approaches of tone

15. Hunger

16. A ________________ can be the difference between understanding and not

17. Factors that shape our frame of reference

18. How conscious you are of your own motivations - thoughts - and feelings

19. Cardinal rule of conflict

20. Associated meaning

21. What % of communication is nonverbal?

22. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.

23. Anything that distracts

24. Following a strict code of conduct or standard of values

25. 4 types of love in the greek language

26. Having good manners in your dealing with people.

27. Inspiring and influencing others - setting your actions as example - knowing where to go...

28. _______________ criticism is presented in a way that can help you learn and grow.

29. Making introductions

30. What % of communication is language?

31. What are the 3 codes used to express thoughts and feelings?

32. The unwillingness to express thoughts and feelings in a conflict (you run)

33. A struggle between 2 or more people

34. Putting up an emotional guard against negative opinion

35. Self concept that reflects the way we believe others see us

36. Interrupting others

37. The ability to say and do things in a way that will not offend another person

38. Your message expresses thoughts and feelings clearly and directly w/o making judgements

39. Hallway

40. Giving criticism

41. What you're going through when you're trying to interpret

42. Aggressive

43. Stress key words - not confusing or complicated

44. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action

45. What nonverbal symbols are best at communicating?

46. Not constructive or helpful

47. The symbol reflects our understanding (we see a chair we know its a chair)

48. Doing what needs to be done and doing it withou tbeing told

49. Steps to good professional communication

50. An oversimplified and distorted belief about a person or group