Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Not constructive or helpful






2. Be brief and to the point






3. Factors that shape EQ






4. Steps to good professional communication






5. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






6. What % of communication is nonverbal?






7. Giving criticism

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8. Receiving criticism

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9. Being on time






10. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






11. Awareness of others perceptions of yourself






12. Conversation killers






13. Your conscious read of others thoughts and feelings






14. What nonverbal symbols are best at communicating?






15. What are the guidelines for listening?

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16. What you're going through when you're trying to interpret






17. Anything that distracts






18. How conscious you are of your own motivations - thoughts - and feelings






19. A struggle between 2 or more people






20. What are the different kinds of intimacy?






21. What question helps you be more aware?






22. A listerner's response that tells a sender that the message is understood






23. Self concept that reflects the way we believe others see us






24. Effective communication basics






25. A ________________ can be the difference between understanding and not






26. Background of communication that influences how people interpret the message






27. Making introductions






28. Associated meaning






29. Skills that promote relationships with other people.






30. The intended meaning of the communication sent






31. Give whole story - don't leave out info






32. The unwillingness to express thoughts and feelings in a conflict (you run)






33. Inspiring and influencing others - setting your actions as example - knowing where to go...






34. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






35. Proper handshake






36. Criticism expressed in a way that threatens the other person (retaliate)






37. Same words may be interpreted differently than you meant






38. What are the 3 parts to the 'I Statement?'






39. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






40. Putting message in sending form






41. Following a strict code of conduct or standard of values






42. What is the nature of conflict?






43. _______________ criticism is presented in a way that can help you learn and grow.






44. Speak to issue w/o raising hostility (you help someone come to a conclusion)






45. Aggressive

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46. Interrupting others






47. Evaluations of self worth (how you feel about these qualities)






48. Your message expresses thoughts and feelings clearly and directly w/o making judgements






49. What % of communication is paralanguage?






50. Hunger