Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the different kinds of intimacy?






2. How conscious you are of your own motivations - thoughts - and feelings






3. Hallway






4. ABCs for giving directions






5. Following a strict code of conduct or standard of values






6. Same words may be interpreted differently than you meant






7. Not constructive or helpful






8. Say something behind back






9. A group of people from different departments or areas working together.






10. What nonverbal symbols are best at communicating?






11. Stress key words - not confusing or complicated






12. Effective communication basics






13. What are the 3 parts to the 'I Statement?'






14. The ability to say and do things in a way that will not offend another person






15. Training of oneself; correction or regulation of oneself for improvement






16. What % of communication is paralanguage?






17. Skills that promote relationships with other people.






18. A struggle between 2 or more people






19. 4 types of love in the greek language






20. Speak to issue w/o raising hostility (you help someone come to a conclusion)






21. Evaluations of self worth (how you feel about these qualities)






22. What are the unhealthy listening patterns and habits?






23. What you're going through when you're trying to interpret






24. Harmonious and assertive tone






25. Background of communication that influences how people interpret the message






26. The principles of conduct that govern a group or society






27. What question helps you be more aware?






28. Willingness to take credit and blame for actions






29. What is the nature of conflict?






30. Nonassertive

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31. Communicating without the use of words






32. Showing people they are important to you






33. Making introductions






34. Introducing a new person to a group






35. Handling problems and criticism gracefully and maturely






36. It takes a lot longer to _____ a relational mess then it does to prevent one






37. The unwillingness to express thoughts and feelings in a conflict (you run)






38. Receiving criticism

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39. Aggressive

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40. Criticism expressed in a way that threatens the other person (retaliate)






41. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






42. Communicating with words






43. What are the guidelines for listening?

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44. Factors that shape EQ






45. Your conscious read of others thoughts and feelings






46. What % of communication is nonverbal?






47. Having good manners in your dealing with people.






48. The symbol reflects our understanding (we see a chair we know its a chair)






49. Awareness of others perceptions of yourself






50. A ________________ can be the difference between understanding and not







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