Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating with words






2. What question helps you be more aware?






3. An oversimplified and distorted belief about a person or group






4. What is the healthy listening habit?






5. What are the different kinds of intimacy?






6. What are the unhealthy listening patterns and habits?






7. Following a strict code of conduct or standard of values






8. A struggle between 2 or more people






9. 4 types of love in the greek language






10. What nonverbal symbols are best at communicating?






11. What are the 3 codes used to express thoughts and feelings?






12. Hunger






13. The medium that carries the message






14. The intended meaning of the communication sent






15. Proper handshake






16. Your message expresses thoughts and feelings clearly and directly w/o making judgements






17. Anything that distracts






18. Training of oneself; correction or regulation of oneself for improvement






19. Steps to good professional communication






20. A ________________ can be the difference between understanding and not






21. Communicating without the use of words






22. How is our self concept developed?






23. Interrupting others






24. Nonassertive






25. What % of communication is nonverbal?






26. A group of people from different departments or areas working together.






27. Handling problems and criticism gracefully and maturely






28. Cardinal rule of conflict






29. What % of communication is language?






30. Conversation killers






31. Be brief and to the point






32. Receiving criticism






33. Associated meaning






34. Say something behind back






35. Introducing a new person to a group






36. What are the 3 parts to the 'I Statement?'






37. Same words may be interpreted differently than you meant






38. Basics of tact and courtesy






39. What you're going through when you're trying to interpret






40. Harmonious and assertive tone






41. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






42. The ability to say and do things in a way that will not offend another person






43. 3 approaches of tone






44. Hallway






45. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






46. Considerate






47. Inspiring and influencing others - setting your actions as example - knowing where to go...






48. Aggressive






49. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






50. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.