Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _______________ criticism is presented in a way that can help you learn and grow.






2. Basics of tact and courtesy






3. Your conscious read of others thoughts and feelings






4. Introducing a new person to a group






5. Effective communication basics






6. What you're going through when you're trying to interpret






7. How is our self concept developed?






8. Anything that distracts






9. Doing what needs to be done and doing it withou tbeing told






10. Say something behind back






11. Hallway






12. Associated meaning






13. Inspiring and influencing others - setting your actions as example - knowing where to go...






14. 3 approaches of tone






15. What are the unhealthy listening patterns and habits?






16. It takes a lot longer to _____ a relational mess then it does to prevent one






17. Your ability to understand and manage your own emotions and be sensitive to others emotions






18. A listerner's response that tells a sender that the message is understood






19. Aggressive

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20. Cardinal rule of conflict

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21. Hunger






22. What question helps you be more aware?






23. Putting up an emotional guard against negative opinion






24. Be brief and to the point






25. How is verbal communication both a bridge and a barrier?






26. What % of communication is paralanguage?






27. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






28. A ________________ can be the difference between understanding and not






29. Conversation killers






30. Interrupting others






31. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






32. Skills that promote relationships with other people.






33. Training of oneself; correction or regulation of oneself for improvement






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. What is the healthy listening habit?






36. Not constructive or helpful






37. Which 2 guidelines for listening would you choose to incorporate more into your listening?






38. The medium that carries the message






39. Communicating with words






40. Proper handshake






41. How conscious you are of your own motivations - thoughts - and feelings






42. The ability to say and do things in a way that will not offend another person






43. What are the guidelines for listening?

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44. Evaluations of self worth (how you feel about these qualities)






45. Considerate






46. The unwillingness to express thoughts and feelings in a conflict (you run)






47. Showing people they are important to you






48. The intended meaning of the communication sent






49. Give whole story - don't leave out info






50. The principles of conduct that govern a group or society