Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicating without the use of words






2. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






3. Doing what needs to be done and doing it withou tbeing told






4. A ________________ can be the difference between understanding and not






5. The symbol reflects our understanding (we see a chair we know its a chair)






6. Conversation killers






7. Same words may be interpreted differently than you meant






8. How is verbal communication both a bridge and a barrier?






9. Skills that promote relationships with other people.






10. What is the healthy listening habit?






11. Speak to issue w/o raising hostility (you help someone come to a conclusion)






12. Interrupting others






13. How is our self concept developed?






14. 3 approaches of tone






15. Inspiring and influencing others - setting your actions as example - knowing where to go...






16. Associated meaning






17. Being on time






18. Your conscious read of others thoughts and feelings






19. A struggle between 2 or more people






20. A listerner's response that tells a sender that the message is understood






21. Having good manners in your dealing with people.






22. What % of communication is nonverbal?






23. ABCs for giving directions






24. _______________ criticism is presented in a way that can help you learn and grow.






25. How conscious you are of your own motivations - thoughts - and feelings






26. Awareness of others perceptions of yourself






27. Basics of tact and courtesy






28. Say something behind back






29. What are the different kinds of intimacy?






30. Putting message in sending form






31. Self concept that reflects the way we believe others see us






32. The principles of conduct that govern a group or society






33. Factors that shape EQ






34. Give whole story - don't leave out info






35. We compare our weaknesses with others strengths (causes inferiority)






36. Which 2 guidelines for listening would you choose to incorporate more into your listening?






37. Following a strict code of conduct or standard of values






38. What nonverbal symbols are best at communicating?






39. Criticism expressed in a way that threatens the other person (retaliate)






40. The ability to say and do things in a way that will not offend another person






41. Aggressive

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42. Considerate






43. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






44. What are the 3 codes used to express thoughts and feelings?






45. What you're going through when you're trying to interpret






46. Be brief and to the point






47. It takes a lot longer to _____ a relational mess then it does to prevent one






48. Anything that distracts






49. 4 types of love in the greek language






50. An oversimplified and distorted belief about a person or group