Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 4 types of love in the greek language






2. What question helps you be more aware?






3. What you're going through when you're trying to interpret






4. Not constructive or helpful






5. What is the healthy listening habit?






6. The principles of conduct that govern a group or society






7. What % of communication is paralanguage?






8. A group of people from different departments or areas working together.






9. Putting message in sending form






10. Background of communication that influences how people interpret the message






11. Giving criticism


12. Introducing a new person to a group






13. An oversimplified and distorted belief about a person or group






14. It takes a lot longer to _____ a relational mess then it does to prevent one






15. What are the unhealthy listening patterns and habits?






16. 3 approaches of tone






17. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






18. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






19. Inspiring and influencing others - setting your actions as example - knowing where to go...






20. Self concept that reflects the way we believe others see us






21. A ________________ can be the difference between understanding and not






22. Cardinal rule of conflict


23. Making introductions






24. Communicating with words






25. What are the different styles for handling conflict?






26. Willingness to take credit and blame for actions






27. Hunger






28. Proper handshake






29. Stress key words - not confusing or complicated






30. Putting up an emotional guard against negative opinion






31. Which 2 guidelines for listening would you choose to incorporate more into your listening?






32. How is verbal communication both a bridge and a barrier?






33. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. How is our self concept developed?






36. _______________ criticism is presented in a way that can help you learn and grow.






37. Be brief and to the point






38. What % of communication is language?






39. Being on time






40. Say something behind back






41. Your ability to understand and manage your own emotions and be sensitive to others emotions






42. Basics of tact and courtesy






43. Interrupting others






44. Anything that distracts






45. Training of oneself; correction or regulation of oneself for improvement






46. Handling problems and criticism gracefully and maturely






47. Receiving criticism


48. Your conscious read of others thoughts and feelings






49. The ability to say and do things in a way that will not offend another person






50. Evaluations of self worth (how you feel about these qualities)