Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What nonverbal symbols are best at communicating?






2. 4 types of love in the greek language






3. Introducing a new person to a group






4. Not constructive or helpful






5. Making introductions






6. What are the guidelines for listening?


7. Be brief and to the point






8. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






9. An oversimplified and distorted belief about a person or group






10. Training of oneself; correction or regulation of oneself for improvement






11. Effective communication basics






12. Harmonious and assertive tone






13. A struggle between 2 or more people






14. Steps to good professional communication






15. Having good manners in your dealing with people.






16. The intended meaning of the communication sent






17. The ability to say and do things in a way that will not offend another person






18. What are the different kinds of intimacy?






19. Skills that promote relationships with other people.






20. Hallway






21. Criticism expressed in a way that threatens the other person (retaliate)






22. Factors that shape our frame of reference






23. Proper handshake






24. Cardinal rule of conflict


25. Speak to issue w/o raising hostility (you help someone come to a conclusion)






26. Evaluations of self worth (how you feel about these qualities)






27. Interrupting others






28. How is verbal communication both a bridge and a barrier?






29. We compare our weaknesses with others strengths (causes inferiority)






30. What are the 3 parts to the 'I Statement?'






31. A ________________ can be the difference between understanding and not






32. Giving criticism


33. Your message expresses thoughts and feelings clearly and directly w/o making judgements






34. Aggressive


35. What % of communication is paralanguage?






36. What are the different styles for handling conflict?






37. _______________ criticism is presented in a way that can help you learn and grow.






38. Receiving criticism


39. What are the 3 codes used to express thoughts and feelings?






40. Showing people they are important to you






41. 3 approaches of tone






42. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






43. The medium that carries the message






44. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






45. The unwillingness to express thoughts and feelings in a conflict (you run)






46. Inspiring and influencing others - setting your actions as example - knowing where to go...






47. Give whole story - don't leave out info






48. Background of communication that influences how people interpret the message






49. Your conscious read of others thoughts and feelings






50. Factors that shape EQ