Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which 2 guidelines for listening would you choose to incorporate more into your listening?






2. Nonassertive

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


3. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






4. Communicating with words






5. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






6. The symbol reflects our understanding (we see a chair we know its a chair)






7. Communicating without the use of words






8. What question helps you be more aware?






9. Making introductions






10. Having good manners in your dealing with people.






11. What are the different styles for handling conflict?






12. Following a strict code of conduct or standard of values






13. Skills that promote relationships with other people.






14. What are the guidelines for listening?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


15. Your conscious read of others thoughts and feelings






16. We compare our weaknesses with others strengths (causes inferiority)






17. Considerate






18. Background of communication that influences how people interpret the message






19. Not constructive or helpful






20. The ability to say and do things in a way that will not offend another person






21. Say something behind back






22. Factors that shape EQ






23. Anything that distracts






24. How is verbal communication both a bridge and a barrier?






25. Associated meaning






26. A group of people from different departments or areas working together.






27. Self concept that reflects the way we believe others see us






28. What % of communication is paralanguage?






29. Receiving criticism

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


30. A listerner's response that tells a sender that the message is understood






31. Evaluations of self worth (how you feel about these qualities)






32. Inspiring and influencing others - setting your actions as example - knowing where to go...






33. Aggressive

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


34. Give whole story - don't leave out info






35. Basics of tact and courtesy






36. Giving criticism

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


37. Cardinal rule of conflict

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


38. How conscious you are of your own motivations - thoughts - and feelings






39. What are the 3 codes used to express thoughts and feelings?






40. Factors that shape our frame of reference






41. Your message expresses thoughts and feelings clearly and directly w/o making judgements






42. Stress key words - not confusing or complicated






43. Proper handshake






44. Speak to issue w/o raising hostility (you help someone come to a conclusion)






45. Be brief and to the point






46. What you're going through when you're trying to interpret






47. The unwillingness to express thoughts and feelings in a conflict (you run)






48. An oversimplified and distorted belief about a person or group






49. How is our self concept developed?






50. The intended meaning of the communication sent