Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being on time






2. Handling problems and criticism gracefully and maturely






3. Training of oneself; correction or regulation of oneself for improvement






4. 4 types of love in the greek language






5. What % of communication is paralanguage?






6. How is our self concept developed?






7. Conversation killers






8. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






9. Having good manners in your dealing with people.






10. Factors that shape our frame of reference






11. Hallway






12. Introducing a new person to a group






13. The ability to say and do things in a way that will not offend another person






14. The intended meaning of the communication sent






15. Your conscious read of others thoughts and feelings






16. Associated meaning






17. Skills that promote relationships with other people.






18. Speak to issue w/o raising hostility (you help someone come to a conclusion)






19. What are the guidelines for listening?

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20. What are the different styles for handling conflict?






21. Self concept that reflects the way we believe others see us






22. What is the nature of conflict?






23. Give whole story - don't leave out info






24. Criticism expressed in a way that threatens the other person (retaliate)






25. An oversimplified and distorted belief about a person or group






26. Willingness to take credit and blame for actions






27. A ________________ can be the difference between understanding and not






28. Harmonious and assertive tone






29. Doing what needs to be done and doing it withou tbeing told






30. What are the unhealthy listening patterns and habits?






31. How conscious you are of your own motivations - thoughts - and feelings






32. Background of communication that influences how people interpret the message






33. Communicating with words






34. Evaluations of self worth (how you feel about these qualities)






35. ABCs for giving directions






36. Your ability to understand and manage your own emotions and be sensitive to others emotions






37. Say something behind back






38. The principles of conduct that govern a group or society






39. What are the 3 codes used to express thoughts and feelings?






40. Following a strict code of conduct or standard of values






41. Same words may be interpreted differently than you meant






42. What is the healthy listening habit?






43. Which 2 guidelines for listening would you choose to incorporate more into your listening?






44. What are the 3 parts to the 'I Statement?'






45. Inspiring and influencing others - setting your actions as example - knowing where to go...






46. What % of communication is language?






47. Stress key words - not confusing or complicated






48. Aggressive

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49. Factors that shape EQ






50. Proper handshake







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Can you answer 50 questions in 15 minutes?


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