Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A ________________ can be the difference between understanding and not

2. Giving criticism

3. The principles of conduct that govern a group or society

4. It takes a lot longer to _____ a relational mess then it does to prevent one

5. A struggle between 2 or more people

6. _______________ criticism is presented in a way that can help you learn and grow.

7. Nonassertive

8. Background of communication that influences how people interpret the message

9. Associated meaning

10. What question helps you be more aware?

11. The symbol reflects our understanding (we see a chair we know its a chair)

12. The ability to say and do things in a way that will not offend another person

13. Inspiring and influencing others - setting your actions as example - knowing where to go...

14. 4 types of love in the greek language

15. What are the unhealthy listening patterns and habits?

16. Having good manners in your dealing with people.

17. Cardinal rule of conflict

18. To act as an intermediary; to work with opposing sides in order to resolve a conflict.

19. The medium that carries the message

20. Self concept that reflects the way we believe others see us

21. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)

22. ABCs for giving directions

23. The unwillingness to express thoughts and feelings in a conflict (you run)

24. Training of oneself; correction or regulation of oneself for improvement

25. Introducing a new person to a group

26. What % of communication is nonverbal?

27. Harmonious and assertive tone

28. What is the healthy listening habit?

29. Give whole story - don't leave out info

30. What are the guidelines for listening?

31. Steps to good professional communication

32. Your conscious read of others thoughts and feelings

33. Factors that shape EQ

34. Handling problems and criticism gracefully and maturely

35. Speak to issue w/o raising hostility (you help someone come to a conclusion)

36. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)

37. Stress key words - not confusing or complicated

38. What nonverbal symbols are best at communicating?

39. Showing people they are important to you

40. Say something behind back

41. We compare our weaknesses with others strengths (causes inferiority)

42. Being on time

43. A listerner's response that tells a sender that the message is understood

44. Aggressive

45. Factors that shape our frame of reference

46. A group of people from different departments or areas working together.

47. Be brief and to the point

48. Willingness to take credit and blame for actions

49. Receiving criticism

50. How is our self concept developed?