Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Skills that promote relationships with other people.






2. Being on time






3. What question helps you be more aware?






4. Willingness to take credit and blame for actions






5. Criticism expressed in a way that threatens the other person (retaliate)






6. It takes a lot longer to _____ a relational mess then it does to prevent one






7. Steps to good professional communication






8. How conscious you are of your own motivations - thoughts - and feelings






9. Same words may be interpreted differently than you meant






10. A struggle between 2 or more people






11. Proper handshake






12. Nonassertive






13. Inspiring and influencing others - setting your actions as example - knowing where to go...






14. _______________ criticism is presented in a way that can help you learn and grow.






15. Stress key words - not confusing or complicated






16. The principles of conduct that govern a group or society






17. Basics of tact and courtesy






18. What are the guidelines for listening?






19. What % of communication is language?






20. The medium that carries the message






21. An oversimplified and distorted belief about a person or group






22. Putting message in sending form






23. ABCs for giving directions






24. Hunger






25. Hallway






26. Conversation killers






27. Associated meaning






28. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






29. Considerate






30. What you're going through when you're trying to interpret






31. Doing what needs to be done and doing it withou tbeing told






32. Handling problems and criticism gracefully and maturely






33. Showing people they are important to you






34. Giving criticism






35. Awareness of others perceptions of yourself






36. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






37. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






38. How is our self concept developed?






39. Your message expresses thoughts and feelings clearly and directly w/o making judgements






40. A ________________ can be the difference between understanding and not






41. Background of communication that influences how people interpret the message






42. Effective communication basics






43. Evaluations of self worth (how you feel about these qualities)






44. What are the 3 codes used to express thoughts and feelings?






45. Putting up an emotional guard against negative opinion






46. The unwillingness to express thoughts and feelings in a conflict (you run)






47. Interrupting others






48. Say something behind back






49. Harmonious and assertive tone






50. Introducing a new person to a group