Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






2. Stress key words - not confusing or complicated






3. What are the different styles for handling conflict?






4. The medium that carries the message






5. Speak to issue w/o raising hostility (you help someone come to a conclusion)






6. Considerate






7. Aggressive

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8. Training of oneself; correction or regulation of oneself for improvement






9. _______________ criticism is presented in a way that can help you learn and grow.






10. Conversation killers






11. To act as an intermediary; to work with opposing sides in order to resolve a conflict.






12. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






13. Not constructive or helpful






14. Effective communication basics






15. A struggle between 2 or more people






16. Doing what needs to be done and doing it withou tbeing told






17. Give whole story - don't leave out info






18. Putting up an emotional guard against negative opinion






19. 3 approaches of tone






20. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






21. Introducing a new person to a group






22. Background of communication that influences how people interpret the message






23. What % of communication is nonverbal?






24. The ability to say and do things in a way that will not offend another person






25. Your ability to understand and manage your own emotions and be sensitive to others emotions






26. Your conscious read of others thoughts and feelings






27. We compare our weaknesses with others strengths (causes inferiority)






28. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






29. A group of people from different departments or areas working together.






30. The intended meaning of the communication sent






31. 4 types of love in the greek language






32. An oversimplified and distorted belief about a person or group






33. What % of communication is paralanguage?






34. Proper handshake






35. A listerner's response that tells a sender that the message is understood






36. Inspiring and influencing others - setting your actions as example - knowing where to go...






37. Interrupting others






38. Cardinal rule of conflict

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39. Being on time






40. Showing people they are important to you






41. A ________________ can be the difference between understanding and not






42. What are the unhealthy listening patterns and habits?






43. Hunger






44. Factors that shape EQ






45. Communicating without the use of words






46. Making introductions






47. Your message expresses thoughts and feelings clearly and directly w/o making judgements






48. It takes a lot longer to _____ a relational mess then it does to prevent one






49. How conscious you are of your own motivations - thoughts - and feelings






50. What you're going through when you're trying to interpret