Test your basic knowledge |

People Skills

Subject : soft-skills
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Skills that promote relationships with other people.

2. Being on time

3. What question helps you be more aware?

4. Willingness to take credit and blame for actions

5. Criticism expressed in a way that threatens the other person (retaliate)

6. It takes a lot longer to _____ a relational mess then it does to prevent one

7. Steps to good professional communication

8. How conscious you are of your own motivations - thoughts - and feelings

9. Same words may be interpreted differently than you meant

10. A struggle between 2 or more people

11. Proper handshake

12. Nonassertive

13. Inspiring and influencing others - setting your actions as example - knowing where to go...

14. _______________ criticism is presented in a way that can help you learn and grow.

15. Stress key words - not confusing or complicated

16. The principles of conduct that govern a group or society

17. Basics of tact and courtesy

18. What are the guidelines for listening?

19. What % of communication is language?

20. The medium that carries the message

21. An oversimplified and distorted belief about a person or group

22. Putting message in sending form

23. ABCs for giving directions

24. Hunger

25. Hallway

26. Conversation killers

27. Associated meaning

28. To act as an intermediary; to work with opposing sides in order to resolve a conflict.

29. Considerate

30. What you're going through when you're trying to interpret

31. Doing what needs to be done and doing it withou tbeing told

32. Handling problems and criticism gracefully and maturely

33. Showing people they are important to you

34. Giving criticism

35. Awareness of others perceptions of yourself

36. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action

37. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)

38. How is our self concept developed?

39. Your message expresses thoughts and feelings clearly and directly w/o making judgements

40. A ________________ can be the difference between understanding and not

41. Background of communication that influences how people interpret the message

42. Effective communication basics

43. Evaluations of self worth (how you feel about these qualities)

44. What are the 3 codes used to express thoughts and feelings?

45. Putting up an emotional guard against negative opinion

46. The unwillingness to express thoughts and feelings in a conflict (you run)

47. Interrupting others

48. Say something behind back

49. Harmonious and assertive tone

50. Introducing a new person to a group