Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Background of communication that influences how people interpret the message






2. Giving criticism

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3. Willingness to take credit and blame for actions






4. Say something behind back






5. Having good manners in your dealing with people.






6. What % of communication is nonverbal?






7. Your conscious read of others thoughts and feelings






8. What are the different kinds of intimacy?






9. What are the unhealthy listening patterns and habits?






10. What is the nature of conflict?






11. Not constructive or helpful






12. Basics of tact and courtesy






13. Conversation killers






14. Steps to good professional communication






15. An oversimplified and distorted belief about a person or group






16. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






17. A ________________ can be the difference between understanding and not






18. How conscious you are of your own motivations - thoughts - and feelings






19. Hallway






20. Handling problems and criticism gracefully and maturely






21. Skills that promote relationships with other people.






22. The intended meaning of the communication sent






23. Putting up an emotional guard against negative opinion






24. Anything that distracts






25. Following a strict code of conduct or standard of values






26. Proper handshake






27. Your ability to understand and manage your own emotions and be sensitive to others emotions






28. Showing people they are important to you






29. We compare our weaknesses with others strengths (causes inferiority)






30. The unwillingness to express thoughts and feelings in a conflict (you run)






31. Hunger






32. Effective communication basics






33. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






34. A group of people who work together to set goaks - make decisions - solve problems - and put ideas into action






35. Inspiring and influencing others - setting your actions as example - knowing where to go...






36. A group of people from different departments or areas working together.






37. It takes a lot longer to _____ a relational mess then it does to prevent one






38. Criticism expressed in a way that threatens the other person (retaliate)






39. How is verbal communication both a bridge and a barrier?






40. The medium that carries the message






41. 4 types of love in the greek language






42. What are the 3 parts to the 'I Statement?'






43. Making introductions






44. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






45. Harmonious and assertive tone






46. How is our self concept developed?






47. Which 2 guidelines for listening would you choose to incorporate more into your listening?






48. Introducing a new person to a group






49. Communicating without the use of words






50. What are the guidelines for listening?

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