Test your basic knowledge |

People Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium that carries the message






2. Making introductions






3. Doing what needs to be done and doing it withou tbeing told






4. Say something behind back






5. Unequal treatment based on such factors as race - religion - nationality - gender - age - or physical appearnace.






6. Giving criticism






7. Awareness of others perceptions of yourself






8. What are the unhealthy listening patterns and habits?






9. Communicating without the use of words






10. The intended meaning of the communication sent






11. Harmonious and assertive tone






12. Same words may be interpreted differently than you meant






13. Introducing a new person to a group






14. How is our self concept developed?






15. Showing people they are important to you






16. Evaluations of self worth (how you feel about these qualities)






17. _______________ criticism is presented in a way that can help you learn and grow.






18. What are the different kinds of intimacy?






19. Interrupting others






20. Handling problems and criticism gracefully and maturely






21. The relatively stable perceptions you hold of yourself (who you think you are - e.g. smart)






22. Communicating with words






23. Speak to issue w/o raising hostility (you help someone come to a conclusion)






24. What are the 3 parts to the 'I Statement?'






25. Training of oneself; correction or regulation of oneself for improvement






26. How is verbal communication both a bridge and a barrier?






27. Steps to good professional communication






28. Self concept that reflects the way we believe others see us






29. 1 of 2 people who simultaneously send and receive messages (verbal or nonverbal)






30. What question helps you be more aware?






31. Be brief and to the point






32. Basics of tact and courtesy






33. Hallway






34. Your conscious read of others thoughts and feelings






35. The symbol reflects our understanding (we see a chair we know its a chair)






36. Factors that shape our frame of reference






37. What are the 3 codes used to express thoughts and feelings?






38. Following a strict code of conduct or standard of values






39. What are the guidelines for listening?






40. 4 types of love in the greek language






41. Not constructive or helpful






42. Stress key words - not confusing or complicated






43. Cardinal rule of conflict






44. What you're going through when you're trying to interpret






45. The ability to say and do things in a way that will not offend another person






46. The unwillingness to express thoughts and feelings in a conflict (you run)






47. Factors that shape EQ






48. 3 approaches of tone






49. Background of communication that influences how people interpret the message






50. Associated meaning