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PMP: Project Management Professional
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formula use to calculate time or cost. It performs a weighted avg of the pessimistic - optimistic - and realistic estimates.
Critical Path Method
PERT Program Evaluation Review Technique
Resource leveling
Acquire Project Team
2. Request that have been through the changes control system and approved. They are now part of the project with any potential ipact now affecting the project Difference between requested changes and approved changes
Approved Change
Project Scope Statement
ISO 3 Steps
3 Processes of quality managment
3. Strategy defines as approach to increase the support and minimize negative impacts of stakeholders throughout the entire project life cycle
Strong Matrix
Life-cycle costing
Stakeholder Mgmt Stategy
Stakeholder Analysis
4. One choice does not include any other choices
Phase results are verified and documented
Mutual Exclusivity
Project Scope Statement
Withdrawing/Avoiding
5. In the area of legal risks the reasons for licensing of projects
Fast Tracking
Breach
The 100% Rule
Make money and to protect the public
6. Conflict Solution that entails considering insights and views from a variety of sources and leads to consensus management which in turn leads to commitment
Scope Baseline
Collaborating
3 Processes of quality managment
Sigma
7. Type of communication method between two or more parties performing a multidirectional exchange of information. It is the most efficient way to ensure a common understanding by all participants on specified topics - and inclues meetings - and phones
Interactive Communication
Milestone list
3 Processes of quality managment
Contingency Reserves
8. Communication up and down the organization
Total Quality Management TQM
Critical Chain Method
Vertical Comm
Resource breakdown structure
9. A delay between activities. You use it when there is some type of constraint in which something must wait before it can continue
Coaching
A Lag
Statistical Independence
Finish to Finish
10. Communication with customer - other project - the media - and the public
Impact
Project Selection
Bottom-up estimating
External Comm
11. Inputs to many process because they deal w/ variables external to the project such as government requlations and market conditions. Examples are org structure govt standards - personnel - policies business market
Registered to the international quality standards ISO 9001
Analogous or Top down Estimating
EEF - Enterprise Enviromental Factors
Change Control Board
12. Shows how the project organization is structure to accomplish project activities
Run of Seven Rule
Oganization breakdown structure
Code of Accounts
Multiplying the risk's probability of occurrence by its estimated impact
13. A constraint put in place by something external to the project team or organization
Expert Power
Run Chart
External Contraints
90%
14. Type of communication method sent to a specific recipient who needs to know the information - This method ensures that the communication is distributed but does not certify that it actually reached or was understood by the intended audience Includes
Pure Risk
3 Processes of quality managment
Arrow diagramming method (ADM)
Push Communications
15. Process of developing a document that formally authorizes a project or a phase and document initial requirements that satisfy the stakeholders needs and expectations
PMIS
Charateristics of a project
Develop Project Charter
Arrow diagramming method (ADM)
16. Mock-up technique that uses software to simulate project charactereristics to determine possible outcome
Start to Start
Requested Changes
Concept of the Halo Theory
Monte Carlo Technique
17. Describes when and how human resource requirments will be met. It is part of the Human Reources plan wich in turn is part of the Project Managment plan
Staffing Mgmt Plan
Risk breakdown structure
Pull Communication
Level of Scope development
18. Generally seen as the founding basis for total quality managment - Main Points are: 1. be proactive - not reactive 2. Utilize leadership and accountability 3. Measure and strive for constant improvement
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19. The Process deciding how to approach and conduct the risk managment activities for a project
Mutual Exclusivity
Zero duration
Fishbone AKA cause/effect diagram
Plan Risk Mgmt
20. A schedule network analysis technique applied to a schedule that has already been analyzed by the critical path method. It can be used when shared or critical required resources are only available at certain time - are only available in limited quan
Facilitator
PERT Program Evaluation Review Technique
Resource leveling
Concept of the Halo Theory
21. Process of determining the project stakeholder information needs and defining a communication approach. Who needs what information - when they need it - how it will be provided to them and by whom.
Plan Communication
Power/Influence Grid
Risk Breakdown Structure
Monte Carlo Technique
22. Model describing classes of stakeholders based on thier power - urgency and legitmacy
IRR - Interal Rate of Return
Level of Scope development
Push Communications
Salience Model
23. CMMI - 6 SIGMA - LEAN 6 Sigma Quality Function
Elements of scope
The 100% Rule
Proprietary Quality Management Methodolgies
Acquire Project Team
24. Type of Mgmt style that brings out the best in the team - bringing mbrs to their potential or where they need to be with regard to the project
Milestone list
Fast Tracking
Coaching
Start to Start
25. Earlier in the project - the PM does directing - as the project evolves the PM shifts towards coaching. As the project gets a great deal of work accomplished - the PM goes to a Facilitator. The PM then goes to support at project closure
Leadership and Managment Styles within the project managment life cycle
Benchmarking
Contraints
Cost plus percentage of cost
26. Used for very large volumes of information or for very large audiences that requires the recipients to access the communication content at their own discretion - Inclued intranet sites - e-learning - and knowledge repositories
Develop Human Resource Plan
Milestone Schedule
Pull Communication
Phase results are verified and documented
27. Conflict Solution Negotiation attempt to get everyone involved to give (concede) a little to find a common ground and resloution. It is sometimes viewed as undesirable because when everyone give something up there is a potential that the solution wil
Compromising
Hygiene factors
Level of Scope development
Statistical Independence
28. Schedule typically used in executive repoting with each milestone having a zero duration. It lack detail - generally listing only the main project milestones as diamonds instead of the Gantt bars
Smoothing and withdrawal
Often assign project tasks to the various functionals managers
Milestone Schedule
PMIS
29. Formal or informal system used in project mgmt to ensure that work is done as planned. It ensures that right work is done in the right order at the right time by the right people
Forcasting
Power/Influence Grid
Work Authorization System
Run Chart
30. Provides details of the planned Scope for the project - this includes the Project Scope Statment - WBS - WBS dictionary. It is the key output in the Create WBS.
Create WBS
Run Chart
Influence/Impact Grid
Scope Baseline
31. Conflict Solution where the PM ignores the problem and hopes it either fixes itself or disappears
Withdrawing/Avoiding
Smoothing and withdrawal
Staffing Mgmt Plan
n *(n -1) /2
32. Process of using expert opinion - which could come from people already on the project or those outside the project or even the organization
Manage Stakeholders Expectations
Forcing
Delphi Technique
Unoffical Comm
33. Used with sceduling enviroments in which a forward pass establishes the easrliest the activities can start (ES) and finish (EF) and a backward pass establishes the latest the activites can start (LS) and finish (LF)
Director
RAM charts
Critical Path Method
Demings' 14 principles of Management
34. Process of Confirming human resources availibilty and obtaining the team necessary to complete project assignments
Compromising
IRR - Interal Rate of Return
Acquire Project Team
Project Slack
35. A comprehesive list including all schedule activites required on the project
Activity List
Just-in-time (JIT)
Reward Power
Registered to the international quality standards ISO 9001
36. Approach for scheduling that emphasizes resources flexibility - by using duration buffers for resources - and leveling over the course of the project to accommadate
Critical Chain Method
Upper Control Limit (UCL) - Lower Control Limit (LCL)
Concept of the Halo Theory
Start to Finsh
37. The company's quality system must conform to the criteria set forth in ISO 9001.
Delphi Technique
Gold Plating
Registered to the international quality standards ISO 9001
Leadership and Managment Styles within the project managment life cycle
38. An inventory managment process that lets a company have little or no excess inventory in stock- Ideally a stocks ZERO inventory with supplies arriving only when needed for the products being built
RAM charts
A lead
Just-in-time (JIT)
Acquire Project Team
39. Communication that is not on the record
Internal comm
Unoffical Comm
Mgmt Reserves
Schedules - project priorities - resources
40. Components - assemblies - sub assemblies used to build a product or service Whaty are the 4 breakdown structures?
Pull Communication
Work around
Bill of materials
Maslow's Hierarchy of needs
41. Shows the overall state of the project - aka the sum of all reports
Oganization breakdown structure
Offical
n *(n -1) /2
Status Reports
42. Self Actualization - Esteem - Belonging - Saftey - Physological
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43. Type of grid that groups the stakeholders based on their level of authority and their active involvement in the project
Vertical Comm
Penalty Power
Power/Influence Grid
Registered to the international quality standards ISO 9001
44. States that 100% of the work of a project needs to be represented in the creation of the WBS. What is the 100% rule?
Forcing
Leadership and Managment Styles within the project managment life cycle
Strong Matrix
The 100% Rule
45. Inputs to many processes that deal with variables external to the project - such as imfomation systems and company policies and procedures. They can include process definitions - templates - organizations communications needs
Residual Risk
Pareto Diagram
Organization Process Assests (OPA)
Oganization breakdown structure
46. An output of Define Activites that identies all milestones and indicated whether the milestone is mandatory
Mgmt Reserves
Bill of materials
Benchmarking
Milestone list
47. The conflict resolutions modes that are least likely to resolve situations
Smoothing and withdrawal
Contraints
Schedules - project priorities - resources
Leadership and Managment Styles within the project managment life cycle
48. Communication formula
Pull Communication
Work around
Indentify Stakholders
n *(n -1) /2
49. Any numbering system used to uniquely identify each component of the work breakdown structure
Code of Accounts
Visionary
Reward Power
Facilitator
50. Risk for which insurance can be purchased - thereby transferring the risk for financial benefit to the party accepting the risk
Work around
Elements of scope
Pure Risk
Strong Matrix
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