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PMP: Project Management Professional
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used with sceduling enviroments in which a forward pass establishes the easrliest the activities can start (ES) and finish (EF) and a backward pass establishes the latest the activites can start (LS) and finish (LF)
Risk Triggers
Rolling Wave Planning
Critical Path Method
Contraints
2. Group whose function is to review - approve or reject changes on the project as they relate to the various areas of the represented bussiness
Steps for using the Stakeholder Analysis
Mediator
FORMAL Communication
Change Control Board
3. Aka Standard Deviation. It is considered the quality standard. 1 Sigma - 68.26% 2 Sigma - 95.45% 3. Sigma - 99.73%
Pareto Diagram
Perks
Sigma
External Contraints
4. In fixed pricing the most important consideration is ____.
Total Quality Management TQM
PERT Program Evaluation Review Technique
Level of Scope development
Charismatic
5. The Process of predicating furture project performance based on the actual performance to date.
Approved Change
Forcasting
Hygiene factors
Acquire Project Team
6. dministrative closure for the feasibility phase of a project requires that ________.
Milestone Schedule
Business Risk
Phase results are verified and documented
Mgmt by Objectives
7. Team members - quality of their work - Project Manager - quality on the project - Senior Exe - quality standards at the company
People responsible for quality
Fast Tracking
Pure Risk
Secondary Risk
8. Shows the type of resources broken down
Resource breakdown structure
Arrow diagramming method (ADM)
Rolling Wave Planning
Continous Improvement (Kaizen)
9. Techinque of systemically gathering and analyzing quantitative and qualitative information to determine whose interest should be taken into account throughout the project
Bottom-up estimating
Stakeholder Analysis
Plan Communication
Design of Experiments
10. In the project coordinator form of a matrix organization - project coordinators often....
Autocratic
Withdrawing/Avoiding
Zero duration
Often assign project tasks to the various functionals managers
11. Shows a reporting relationship between the resources in a organization. This structure is typically shown in company division - departments and group. Typicall is does not show details related to project organization and work
6 process for Project Integration Mangement
Finish to Finish
Visionary
Organization Breakdown Structure
12. Type of Mgmt style that brings out the best in the team - bringing mbrs to their potential or where they need to be with regard to the project
Coaching
Plan Communication
Sender Message/Receiver - Medium - type of format of the message
Multiplying the risk's probability of occurrence by its estimated impact
13. Can come from the following factors: Business Need - Market Demand - technological advance - customer request - legal requirements
Conformance
Crashing
Project Selection
Status Reports
14. One choice does not include any other choices
Stakeholder Analysis
Sequence for Closure (for a project) Ver2
internal risk can be controlled but external cannot be controlled
Mutual Exclusivity
15. Communication with customer - other project - the media - and the public
Internal comm
External Comm
Horizontal Comm
Finish to Start (Most common)
16. Type of Grid that groups the stakholders based on their active involvement in the project and their ability to effect changes to the projects planning or execution
Sigma
Influence/Impact Grid
Brainstorming
Total Quality Management TQM
17. You determine how the much of something must be tested to ensure that defects are caught
Leadership and Managment Styles within the project managment life cycle
Organization Process Assests (OPA)
Sample Testing
Maslow's Hierarchy of needs
18. Activity A start before Activity B finishes
Run Chart
Facilitator
Start to Finsh
Fast Tracking
19. Process of using expert opinion - which could come from people already on the project or those outside the project or even the organization
Delphi Technique
Arrow diagramming method (ADM)
Pull Communication
Fishbone AKA cause/effect diagram
20. Plan Quality - Perform Quality Assurance - Perform Quality Control
Free (or Total) float
Resource breakdown structure
Activity List
3 Processes of quality managment
21. The most common causes of conflict in a multi-project environment
Proprietary Quality Management Methodolgies
Influence/Impact Grid
Schedules - project priorities - resources
Phase results are verified and documented
22. An accelerant of an activity You use a lead when something can begin before its predecessor is totally complete
Demings' 14 principles of Management
A lead
Perform Qualitative Risk Analysis
Resource breakdown structure
23. The Process of determing which risk may affect the project and documents their characteristics
Communications requirement analysis
Autocratic
Indentify Risk
Verbal and Non-verbal
24. Type of grid that groups the stakeholders based on their level of authority and their active involvement in the project
Power/Influence Grid
Stakeholder Mgmt Stategy
FORMAL Communication
Rolling Wave Planning
25. What is the number source of conflict?
RAM charts
Fringe
Breach
Scheduling
26. Cost associated with conformance to requirements and the step taken to elimate non-conformance
Cost of Quality
Bottom-up estimating
Benchmarking
Emphasis on defining scope
27. A cumulative histogram you can use to see where the key problems lie. You can see what is causing the most frequency of problems plus a cumulative percentage of the problem
Acquire Project Team
Pareto Diagram
Free (or Total) float
Demings' 14 principles of Management
28. The person responsible for a risk event if it occurs and is simialr to the person responsible for completing on activity
Risk Owner
Forcasting
Milestone list
Conflict between functional manager and project manager
29. Used for very large volumes of information or for very large audiences that requires the recipients to access the communication content at their own discretion - Inclued intranet sites - e-learning - and knowledge repositories
Sender Message/Receiver - Medium - type of format of the message
Pull Communication
Fishbone AKA cause/effect diagram
Facilitator
30. What % of time does a Project manager spend on communications?
Team development Life Cycle
Risk Owner
90%
Create WBS
31. Invokes determining the latest that an activity can start w/o delaying the activites that follow it.
Power/Influence Grid
Life-cycle costing
Unoffical Comm
Free (or Total) float
32. Schedule typically used in executive repoting with each milestone having a zero duration. It lack detail - generally listing only the main project milestones as diamonds instead of the Gantt bars
Code of Accounts
Reward Power
Milestone Schedule
Conformance
33. Special benefits offered being on a certain project of doing a certain activity Difference between Fringe and Perks
Perks
Interactive Communication
Stakeholder Mgmt Stategy
Organization Process Assests (OPA)
34. Model describing classes of stakeholders based on thier power - urgency and legitmacy
Manage Stakeholders Expectations
Bill of materials
Salience Model
Design of Experiments
35. Risk for which insurance can be purchased - thereby transferring the risk for financial benefit to the party accepting the risk
Resource leveling
PERT Program Evaluation Review Technique
Facilitator
Pure Risk
36. Forecasting method that uses historical data as the basis for estimating future outcomes
Status Reports
Perform Qualitative Risk Analysis
Withdrawing/Avoiding
Time series method
37. Conflict Solution Negotiation attempt to get everyone involved to give (concede) a little to find a common ground and resloution. It is sometimes viewed as undesirable because when everyone give something up there is a potential that the solution wil
Interactive Communication
Compromising
Concept of the Halo Theory
Approved Change
38. Plan defines the communication needs of the stakeholders - the communications format and frequency and who delivers them. It can include reports meeting scehdules - changes process and contact information for the team.
Commincations Mgmt plan
Run Chart
Director
Root cause analysis
39. ID all potential project stakeholders - Identify the potential impact or support each other stakeholder could generate and classify them ...ie the grids - Assess how key stakeholders are likley to react or respond in various situations
Resource breakdown structure
Registered to the international quality standards ISO 9001
Fringe
Steps for using the Stakeholder Analysis
40. The narrative description of the project scope - including major deliverables - project assumptions - project constraints - and a description of work - that provides a documents basis for making future project decisions and for confirming or developi
Salience Model
Run of Seven Rule
Project Scope Statement
Risk breakdown structure
41. 3 main components of the communication model
Oganization breakdown structure
Sender Message/Receiver - Medium - type of format of the message
Project Scope Statement
Root cause analysis
42. Used to asses the impact and consequnces of requested changes on the project
Delphi Technique
Change Control System
Vertical Comm
Develop Project Charter
43. An inventory managment process that lets a company have little or no excess inventory in stock- Ideally a stocks ZERO inventory with supplies arriving only when needed for the products being built
Change Control System
Bottom-up estimating
Just-in-time (JIT)
Scope Baseline
44. Type of Mgmt style that tries to find a common goal when there is a disagreement. This style is ideal when there are varying technical opinions or disagreement among resources managers
Mediator
Design of Experiments
External Comm
Leadership and Managment Styles within the project managment life cycle
45. The consequences (good or bad) or the amount at stake if something does occur
Impact
Critical Chain Method
Forcing
Plan Risk Mgmt
46. Inputs to many process because they deal w/ variables external to the project such as government requlations and market conditions. Examples are org structure govt standards - personnel - policies business market
Root cause analysis
EEF - Enterprise Enviromental Factors
Forcing
Start to Start
47. Used to track technical performance such as how well something works or schedule or cost performance such as how things were completed on time or budget - respectively
Residual Risk
n *(n -1) /2
Perks
Run Chart
48. Formal or informal system used in project mgmt to ensure that work is done as planned. It ensures that right work is done in the right order at the right time by the right people
Work Authorization System
Level of Scope development
Fast Tracking
Design of Experiments
49. Breakdown structure to help dreak down the risk on a project. It helps create a brainstorming type of environment that allows the team to identify and categorize additional risk. Similar to WBS but the team creates it.
Risk Breakdown Structure
Judgemental methods
Sigma
Work Authorization System
50. Earlier in the project - the PM does directing - as the project evolves the PM shifts towards coaching. As the project gets a great deal of work accomplished - the PM goes to a Facilitator. The PM then goes to support at project closure
Leadership and Managment Styles within the project managment life cycle
Finish to Start (Most common)
Nonconformance
Manage Project Team
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