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PMP: Project Management Professional
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process of using expert opinion - which could come from people already on the project or those outside the project or even the organization
Pareto Diagram
Leadership and Managment Styles within the project managment life cycle
External Contraints
Delphi Technique
2. Techinque of systemically gathering and analyzing quantitative and qualitative information to determine whose interest should be taken into account throughout the project
Level of Scope development
Push Communications
Stakeholder Analysis
Manage Stakeholders Expectations
3. It means that you are current on commincation activity and that you are kept in the project communication loop as musch as possible
Organization Process Assests (OPA)
IT indicates that there is a range of possible outcomes
Controlling communication
Multiplying the risk's probability of occurrence by its estimated impact
4. Process that helps determine where a project fits in the big picture of planning at the company - It also could be used to address a goal-setting technique which emphasizes establishing attainable goals and monitoring for variance then adjusting as n
Acquire Project Team
Horizontal Comm
Mgmt by Objectives
n *(n -1) /2
5. Communication formula
n *(n -1) /2
Coaching
Code of Accounts
Scatter Diagram
6. In the area of legal risks the reasons for licensing of projects
Horizontal Comm
PMIS
Charismatic
Make money and to protect the public
7. Process of collecting and distributing performance information - including status reports - progress measurements and forecast
Rolling Wave Planning
Develop Project Team
Internal comm
Report Performance
8. Chart used Project Management on the left - Talbe of information (Usually activities - dates - resources etc) on Right - horizontal bars showing when those activities are occuring use it to track the day-to-day.
Logic Bar Chart (Gantt Chart)
Total Quality Management TQM
Discretionary (Soft Logic)
Multiplying the risk's probability of occurrence by its estimated impact
9. Shows what has been accomplished at a given time frame
Push Communications
Project Selection
Progress Report
Impact
10. What warranty type relates to merchantablily or fitness for use?
Implied warranty
Mutual Exclusivity
Resource leveling
Contingency Reserves
11. When Activity A starts Activity B can starts
Start to Start
Registered to the international quality standards ISO 9001
Resource breakdown structure
Residual Risk
12. Tool you can use initially in a project to evaluate what could potentially cause defects. You can use it during the project to review symptoms to determine the real problem (continue to ask questions until the root cause is determine)
Fishbone AKA cause/effect diagram
Risk Register
Implied warranty
Report Performance
13. Deals with how we are effeiciently using our money
Hygiene factors
Work around
Maslow's Hierarchy of needs
IRR - Interal Rate of Return
14. Type of Mgmt style that helps keep things progressing making them occur. This style is not super proactive nor does it have ownership
Facilitator
Charismatic
The 100% Rule
IRR - Interal Rate of Return
15. Process of indentify all people or organization impacted by the project and documenting relevant infromationo regarding their interests - involvement - and impact on project success
Strong Matrix
Approved Change
n *(n -1) /2
Indentify Stakholders
16. Plan defines the communication needs of the stakeholders - the communications format and frequency and who delivers them. It can include reports meeting scehdules - changes process and contact information for the team.
Cost of Quality
Commincations Mgmt plan
Develop Project Team
IT indicates that there is a range of possible outcomes
17. Process of improving the competencies - team interaction - and the overall team environment to enhance project team
Controlling communication
Concept of the Halo Theory
Develop Project Team
Internal comm
18. Best form power to use. Someone receives a benefit for doing something that is needed
Reward Power
Distribute Information
Mgmt by Objectives
Nonconformance
19. Can come from the following factors: Business Need - Market Demand - technological advance - customer request - legal requirements
Phase results are verified and documented
Project Slack
Project Selection
Milestone list
20. Product Verfication - lesson learned - Updating records - reporting - archiving - formal acceptance
Organization Process Assests (OPA)
Causal/econometric
Mgmt by Objectives
Closing the project
21. Cost associated with conformance to requirements and the step taken to elimate non-conformance
Cost of Quality
Work Package
Risk Owner
Plan Risk Mgmt
22. Type of Mgmt style that drives the direction of the team or team members to accomplish specific activties and goals
Run Chart
Director
Internal comm
ISO 9000 (International Org for Standardization)
23. The company's quality system must conform to the criteria set forth in ISO 9001.
Registered to the international quality standards ISO 9001
Rolling Wave Planning
90%
Total Quality Management TQM
24. Request made by someone on a project not approved and has no impact
Requested Changes
Sequence for Closure (for a project) Ver2
Director
Demings' 14 principles of Management
25. A schedule network analysis technique applied to a schedule that has already been analyzed by the critical path method. It can be used when shared or critical required resources are only available at certain time - are only available in limited quan
Contraints
Salience Model
Resource leveling
Fringe
26. An after the fact look at what caused a difference between the basline and the actual performance
Zero duration
Charateristics of a project
Variance Analysis
Pure Risk
27. People make good project manager simply because they are good in their fields - regardless of background training in project management
Smoothing/Accommodating
Manage Stakeholders Expectations
Concept of the Halo Theory
Progress Report
28. Communication with customer - other project - the media - and the public
Judgemental methods
Controlling communication
External Comm
Autocratic
29. Conflict Solution that entails considering insights and views from a variety of sources and leads to consensus management which in turn leads to commitment
Collaborating
Maslow's Hierarchy of needs
Secondary Risk
6 process for Project Integration Mangement
30. Communication that is on record such as as newsletter and annual report
Mediator
Fast Tracking
Offical
Analogous or Top down Estimating
31. Activity B msut be Finish by the time Activity A is finish
Finish to Finish
Risk breakdown structure
Director
Risk Owner
32. One of the biggest potential problems facing a project team member in a strong matrix is....
EEF - Enterprise Enviromental Factors
Withdrawing/Avoiding
Conflict between functional manager and project manager
Project Scope Statement
33. Play a huge role in planning - When you perform project management part of the concept of Planning is to deal with items unkown. You must make assumptions for scheduling and bugeting. In most cases as the project evoles - you learn more about it.
Total Quality Management TQM
Demings' 14 principles of Management
Approved Change
Assumptions
34. Any numbering system used to uniquely identify each component of the work breakdown structure
Fast Tracking
Code of Accounts
Rolling Wave Planning
Penalty Power
35. Type of grid that groups the stakeholders based on their active involvement in the project and their ability to effect changes to the projects planning or execution.
Influence/Impact grid
Scheduling
Create WBS
Interactive Communication
36. An inventory managment process that lets a company have little or no excess inventory in stock- Ideally a stocks ZERO inventory with supplies arriving only when needed for the products being built
Influence/Impact Grid
Causal/econometric
Distribute Information
Just-in-time (JIT)
37. One choice does not include any other choices
Mutual Exclusivity
Expert Power
Work Authorization System
Smoothing/Accommodating
38. An accelerant of an activity You use a lead when something can begin before its predecessor is totally complete
A lead
Internal comm
Time series method
Manage Stakeholders Expectations
39. Shows how the project organization is structure to accomplish project activities
Oganization breakdown structure
Mandatory Constraints (Hard logic)
Scheduling
Status Reports
40. The Process of predicating furture project performance based on the actual performance to date.
Pull Communication
Smoothing/Accommodating
Visionary
Forcasting
41. Conflict Solution where there is an effort in which attempts are made to work out the actual problem. It is the best type of conflict resolution
Confronting/ Problem solving
Maslow's Hierarchy of needs
Acquire Project Team
Influence/Impact grid
42. Employee works a great deal on the project and assumes that the reward will be relative to the amount of effort or perceived effort
Risk Triggers
PMIS
Phase results are verified and documented
Expectancy Theory
43. The narrative description of the project scope - including major deliverables - project assumptions - project constraints - and a description of work - that provides a documents basis for making future project decisions and for confirming or developi
Hygiene factors
Project Scope Statement
Reward Power
Mutual Exclusivity
44. Type of Mgmt Style where managers have an appealing persona that makes team members enjoy working with them
Charismatic
Scheduling
Expectancy Theory
Leadership and Managment Styles within the project managment life cycle
45. Worst form of power to use. People experience negative impact if they don't do what is desired
Penalty Power
Proprietary Quality Management Methodolgies
Design of Experiments
Internal comm
46. Putting more resources on the Critical Path activites. Usually increases cost but minimal risk exposure
FORMAL Communication
Stakeholder Mgmt Stategy
Crashing
Contingency Reserves
47. ompany pays for quality in a reactive way - on the back end - decrease morale - decrease customer perception Cost of Conformance and nonconformance examples...
Nonconformance
Assumptions
Often assign project tasks to the various functionals managers
6 sigma
48. Process of communication and working with stakeholders to meet their needs and addressing issues as they occur
Scatter Diagram
Conformance
Brainstorming
Manage Stakeholders Expectations
49. If the contract is not completed by the contractor either for failure to comply - bankruptcy etc. this is know as
Work Authorization System
Proprietary Quality Management Methodolgies
Brainstorming
Breach
50. What the project consist of - What is involved to create the project - What it is expected to do when complete ( to avoid confusion) What is the ? What are the elements
Distribute Information
Elements of scope
Risk Register
Oganization breakdown structure
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