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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cues to let the speaker know you're listening






2. The capabilities of the technology used to communicate online






3. This type of communication apprehension occurs only in particular - and typically stressful - contexts






4. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






5. When a team meaner slacks off because he know the work will get done regardless of his effort






6. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






7. The anxiety a person experiences when speaking in public






8. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






9. Location - cultural differences - gender styles






10. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






11. Shyness or communication apprehension






12. The process of stating verbatim - in a presentation - information derived from an author other than oneself






13. Cultures that view conflict as natural and potentially positive






14. In postmodern ethics - the obligation to respond to the actions of others






15. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






16. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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17. The overall feel of the group - composed of all the group's relationships






18. A leadership style in which members participate in the decision-making process






19. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






20. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






21. Coming to group conclusion without critical thinking or evaluation of alternatives






22. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






23. Being adaptive - creative - and experimental in your communication style






24. Considering the benefits or consequences of an action for oneself first - and for others second






25. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






26. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






27. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






28. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






29. Documented tasks assigned to a member for completion by a particular time






30. Communicators who are located in physical proximity (such as the same room)






31. The way in which people segment a sequence of words or behaviors






32. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






33. Communication that is not occurring in real-time






34. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






35. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






36. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






37. 'Learning' through experience that you can't change a situation






38. Having multiple types of connections with another person in your group






39. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






40. The recipient of a message






41. From the Greek word for 'the word;' it is translated as logic






42. When employers use internet searches and social networking sites to find out information or screen potential hires






43. A leadership style in which the leader is hands-off and allows members to make decisions on their own






44. A tension between two opposing but valuable preferences






45. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






46. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






47. Motivating team members using a system of rewards and punishments






48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






49. Statistical data about an audience






50. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy