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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
cognitive therapy
transformational leadership
globalization
consensus
2. Cues to let the speaker know you're listening
dispositional communication anxiety
ethics
least group size
backchanneling cues
3. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
hearing
provinsialism
conflict of interest
positive reinforcement
4. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
content
reticence
plagiarism
5. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
Editorial columns (opinions pieces)
low-context culture
large-power distance
6. The Greek word meaning 'credibility'
Editorial columns (opinions pieces)
situational anxiety
kickoff meeting
ethos
7. The capabilities of the technology used to communicate online
affordances
nominal group technique
dispositional communication anxiety
synergy
8. The normal anxiety people experience when they find themselves in a stressful situation
listen
low cues
situational anxiety
attitudes
9. An audience-centered approach to communication in which other perspectives are taken into account
reticence
rhetorical sensitivity
encoding
channel
10. Having multiple types of connections with another person in your group
qualities that define communication
multiplexity
social loafing
stage fright
11. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
responding
virtue ethics
fields
labeling
12. When employers use internet searches and social networking sites to find out information or screen potential hires
ethics
cognitive reconstructing
cybervetting
channel
13. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
nominal group technique
visualization
audience analysis
14. To say something in return: make an answer; to react in response
advantages of working in teams
action items
respond
domain
15. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
message
receiver
high-context culture
domain
16. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
conflict of interest
climate
channel
dispositional communication anxiety
17. The receiver's act of attaching meaning to a message sent by a source
interpret
decoding
learned helplessness
groupthink
18. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
understand
least group size
remember
communication
19. The interplay between encoding and decoding messages
parenthetical citations
mindful communication
qualifier
feedback
20. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
audience-centered presenter
task leader
collectivism
21. When a team meaner slacks off because he know the work will get done regardless of his effort
hearing
social loafing
encoding
intercultural communication
22. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
relationship
synergy
writer's block
systematic desensitization
23. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
provinsialism
visualization
ethos
pseudonym
24. Considering the benefits or consequences of an action for oneself first - and for others second
cognitive therapy
self-interest
fidelity
pseudonym
25. Service provider used for sending digital communication; usually associated with emails
strong uncertainty avoidance
communication
postmodern ethics
domain
26. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
values
patchwork plagiarism
channel
laissez-faire leadership
27. Cultures that view conflict as a threat and to be avoided
discriminate
small power distance
postmodern ethics
strong uncertainty avoidance
28. To pay attention to sound. To hear something with thoughtful attention: give consideration
domain
utilitarianism
listen
culture
29. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
audience-centered presenter
utilitarianism
climate
30. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
self-interest
subjective listening
feedback
encoding
31. Audience members' likes and dislikes
contextual barriers to listening
weak uncertainty avoidance
attitudes
parenthetical citations
32. Falsely representing any material obtained from another source as your own work
parenthetical citations
noise
disclosure
plagiarism
33. A culture in which meaning is expressed through explicit verbal messages
low-context culture
you cannot not communicate
co-located
postmodern ethics
34. What audience members hold to be true or false
transactional leadership
attitudes
beliefs
stage fright
35. Feeling that you are an unwelcome focus of attention
conspicuousness
large-power distance
dialectic
paraphrasing
36. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
large-power distance
labeling
edited books
confirming response
37. Being adaptive - creative - and experimental in your communication style
kickoff meeting
flexible intercultural communication
confirming response
low-context culture
38. The minimum number of people needed to achieve the desired results
visualization
conspicuousness
least group size
permanence of records
39. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
conspicuousness
paraphrasing
task leader
40. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
fidelity
decoding
low-context culture
41. The substantive aspect of a message
psychographic profile
audience-centered presenter
content and relationship
content
42. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
plagiarism
virtue ethics
respond
paraphrasing
43. Specialized and complicated terminology used by a particular discipline
small power distance
responsibility
jargon
mindful communication
44. 'Learning' through experience that you can't change a situation
multiplexity
learned helplessness
discriminate
content and relationship
45. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
source
culture
advantages of working in teams
provinsialism
46. Location - cultural differences - gender styles
contextual barriers to listening
labeling
strong uncertainty avoidance
remember
47. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
domain
least group size
learned helplessness
pseudonym
48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
plagiarism
beliefs
incremental plagiarism
cognitive reconstructing
49. Our public selves that make up who we want to be seen as
relationship
groupthink
intercultural communication
face
50. From the Greek word for 'the word;' it is translated as logic
logos
groupthink
responding
relationship