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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process in which you are engaging when you share personal or intimate information with an online audience






2. The capabilities of the technology used to communicate online






3. To say something in return: make an answer; to react in response






4. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






5. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






6. The source's act of transforming an idea into a message to transmit to a receiver






7. Falsely representing any material obtained from another source as your own work






8. When a team meaner slacks off because he know the work will get done regardless of his effort






9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






10. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






11. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






12. Mediated communication that occurs with both participants attending message exchange in real-time






13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






14. Motivating team members using a system of rewards and punishments






15. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






16. The substantive aspect of a message






17. A leadership style in which the leader makes decisions by herself






18. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






19. Those upon whom the ideas - feelings - information - e.g. the message - are presented






20. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






21. Shyness or communication apprehension






22. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






23. Recasting your interpretation of an event from a different perspective






24. To bring to mind or think of again; to keep in mind for attention or consideration






25. The perspective that the ethical quality of an action should be determined by evaluating its consequences






26. A response that shows you care about the person and value what they have to say






27. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






28. Communicators who are located in physical proximity (such as the same room)






29. Considering the benefits or consequences of an action for oneself first - and for others second






30. Service provider used for sending digital communication; usually associated with emails






31. Standards for behavior that people don't alter even when the situation warrants






32. If in an argument with a friend you may say something you regret but can't take it back






33. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






34. What an audience members judge to be right or wrong






35. An audience-centered approach to communication in which other perspectives are taken into account






36. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






37. A statement used in your presentation that demonstrates why the source you are referring to is credible






38. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






39. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






40. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






41. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






42. To pay attention to sound. To hear something with thoughtful attention: give consideration






43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






44. The recipient of a message






45. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






46. The organization style used for referencing citations in your actual presentation






47. Communication that is not occurring in real time






48. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






49. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






50. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status