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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Taking another person's work in full and representing it as your one while making little or nor change to the material






2. Recasting your interpretation of an event from a different perspective






3. To bring to mind or think of again; to keep in mind for attention or consideration






4. The act of interpreting a situation and treating the interpretation as real






5. Coming to group conclusion without critical thinking or evaluation of alternatives






6. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






7. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






8. Cultures that view conflict as a threat and to be avoided






9. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






10. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






11. An audience-centered approach to communication in which other perspectives are taken into account






12. The medium through which a message passes on its way from source to receiver






13. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






14. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






15. The tendency of a person to avoid social interaction






16. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






17. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






18. From the Greek word for 'the word;' it is translated as logic






19. Mediated communication that occurs with both participants attending message exchange in real-time






20. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






22. Therapeutic technique that helps alleviate people's fear through directed conversation






23. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






24. Shyness or communication apprehension






25. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






26. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






28. Communication that is not occurring in real time






29. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






30. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






31. The process in which you are engaging when you share personal or intimate information with an online audience






32. The general predisposition to avoid situations that require communication






33. What are the two levels/types of meaning every message transmits?






34. If in an argument with a friend you may say something you regret but can't take it back






35. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






36. The normal anxiety people experience when they find themselves in a stressful situation






37. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






38. The overall feel of the group - composed of all the group's relationships






39. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






41. The affective aspect of a message






42. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






43. Process of communicating and interpreting communication—the official communication terms for these processes






44. Cultures that view conflict as natural and potentially positive






45. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






46. Documented tasks assigned to a member for completion by a particular time






47. The capabilities of the technology used to communicate online






48. A culture in which meaning is expressed through explicit verbal messages






49. Those upon whom the ideas - feelings - information - e.g. the message - are presented






50. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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