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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A tension between two opposing but valuable preferences






2. The act of interpreting a situation and treating the interpretation as real






3. The extent to which the message after transmission is similar to the message originally transmitted






4. The capabilities of the technology used to communicate online






5. Revealing personal or intimate information to an online audience






6. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






7. Taking another person's work in full and representing it as your one while making little or nor change to the material






8. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






9. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






10. The recipient of a message






11. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






12. The anxiety a person experiences when speaking in public






13. Standards for behavior that people don't alter even when the situation warrants






14. To bring to mind or think of again; to keep in mind for attention or consideration






15. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






16. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






17. Communicators who are located in physical proximity (such as the same room)






18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






19. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






20. Cultures that view conflict as a threat and to be avoided






21. Refers to audience members' general likes and dislikes in relation to particular subjects






22. Originator of a message






23. Motivating team members by connecting them to a greater ideal






24. The first stage of hearing is when you receive the message (or listen to it)






25. This type of leader emphasizes accomplishing goals and managing time above all else






26. The substantive aspect of a message






27. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






28. Being consciously aware of - and paying attention to our communication behavior






29. Statistical data about an audience






30. What are the two levels/types of meaning every message transmits?






31. Audience members' likes and dislikes






32. The perspective that the ethical quality of an action should be determined by evaluating its consequences






33. A leadership style in which the leader is hands-off and allows members to make decisions on their own






34. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






35. Communication that is not occurring in real-time






36. Feeling that you are an unwelcome focus of attention






37. The result of an act of encoding






38. The tendency of a person to avoid social interaction






39. Any condition that affects the fidelity of the message being sent (internal or external)






40. To pay attention to sound. To hear something with thoughtful attention: give consideration






41. The organization style used for referencing citations in your actual presentation






42. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






43. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






44. A learned system of meanings which help us make sense in our everyday surroundings






45. The overall feel of the group - composed of all the group's relationships






46. Documented tasks assigned to a member for completion by a particular time






47. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






49. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






50. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation