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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. From the Greek word for 'the word;' it is translated as logic
climate
collectivism
fidelity
logos
2. The Greek word meaning 'credibility'
cognitive therapy
paraphrasing
ethos
low cues
3. Motivating team members using a system of rewards and punishments
attitudes
conflict of interest
Editorial columns (opinions pieces)
transactional leadership
4. Documented tasks assigned to a member for completion by a particular time
low cues
respond
ethos
action items
5. The substantive aspect of a message
communication is irreversible
content
transactional leadership
situational anxiety
6. The act of interpreting a situation and treating the interoperation as real
labeling
democratic leadership
source
content and relationship
7. A statement used in your presentation that demonstrates why the source you are referring to is credible
postmodern ethics
communication is irreversible
strong uncertainty avoidance
qualifier
8. Specialized and complicated terminology used by a particular discipline
communication
jargon
listen
social loafing
9. The process of stating verbatim - in a presentation - information derived from an author other than oneself
systematic desensitization
jargon
direct quoting
conspicuousness
10. The process in which you are engaging when you share personal or intimate information with an online audience
synchronous
intercultural communication
disclosure
consequentialism
11. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
reframing
receive
discriminate
12. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
asynchronous
receiver
receive
13. A sense of 'stuckness' when trying to write
14. Recasting your interpretation of an event from a different perspective
reframing
disclose
dispositional communication anxiety
subjective listening
15. To say something in return: make an answer; to react in response
groupthink
respond
message
authoritarian leadership
16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
source
talkaholic
cognitive therapy
communication is irreversible
17. Two or more people working together to produce a result they could not have produced on their own
synergy
values
affordances
consensus
18. A type of therapy that helps alleviate people's fears through directed conversation
direct quoting
cognitive therapy
action items
rhetorical sensitivity
19. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
least group size
encoding and decoding
nominal group technique
receive
20. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
fidelity
authoritarian leadership
consequentialism
21. Cues to let the speaker know you're listening
dialectic
large-power distance
backchanneling cues
content
22. Location - cultural differences - gender styles
psychographic profile
contextual barriers to listening
backchanneling cues
situational anxiety
23. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
beliefs
social loafing
rhetorical sensitivity
24. The affective aspect of a message
message
jargon
encoding and decoding
relationship
25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
cybervetting
ethics
permanence of records
groupthink
26. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
fields
virtue ethics
discriminate
attitudes
27. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
content and relationship
dispositional communication anxiety
audience
contextual barriers to listening
28. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
permanence of records
decoding
low cues
positive reinforcement
29. Mediated communication that occurs with both participants attending message exchange in real-time
plagiarism
writer's block
communication is irreversible
synchronous
30. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
31. The general predisposition to avoid situations that require communication
Editorial columns (opinions pieces)
communication apprehension
disclose
demographic profile
32. Any condition that affects the fidelity of the message being sent (internal or external)
weak uncertainty avoidance
attitudes
noise
Editorial columns (opinions pieces)
33. A culture in which meaning is expressed through explicit verbal messages
groupthink
psychographic profile
low-context culture
demographics
34. Coming to group conclusion without critical thinking or evaluation of alternatives
demographic profile
strong uncertainty avoidance
groupthink
decoding
35. A tension between two opposing but valuable preferences
punctuation
dialectic
logos
consequentialism
36. The tendency of a person to avoid social interaction
responding
cybervetting
climate
shyness
37. Considering the benefits or consequences of an action for oneself first - and for others second
low-context culture
source
globalization
self-interest
38. Originator of a message
asynchronous communication
source
parenthetical citations
face
39. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
direct quoting
individualism
backchanneling cues
paraphrasing
40. Our public selves that make up who we want to be seen as
fields
contextual barriers to listening
face
respond
41. A leadership style in which members participate in the decision-making process
patchwork plagiarism
authoritarian leadership
democratic leadership
negligence
42. Falsely representing any material obtained from another source as your own work
responsibility
conflict of interest
co-located
plagiarism
43. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
nominal group technique
incremental plagiarism
fields
deontology
44. Communication that is not occurring in real time
small power distance
advantages of working in teams
asynchronous communication
virtue ethics
45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
reframing
asynchronous
small power distance
46. If in an argument with a friend you may say something you regret but can't take it back
communication
communication is irreversible
inadequate positive reinforcement
visualization
47. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
remember
evaluate
contextual barriers to listening
48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
rhetorical sensitivity
nominal group technique
negligence
audience analysis
49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
audience adaptation
qualifier
cybervetting
deontology
50. Being adaptive - creative - and experimental in your communication style
encoding and decoding
flexible intercultural communication
attitudes
systematic desensitization