SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The extent to which the message after transmission is similar to the message originally transmitted
listen
responsibility
fidelity
cognitive therapy
2. From the Greek word for 'the word;' it is translated as logic
parenthetical citations
mindful communication
direct quoting
logos
3. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
you cannot not communicate
permanence of records
conflict of interest
4. Coming to group conclusion without critical thinking or evaluation of alternatives
qualities that define communication
groupthink
action items
mindful communication
5. Describes the physical process of sound waves bouncing off of an eardrum
punctuation
channel
hearing
qualifier
6. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
climate
situational anxiety
least group size
demographics
7. The medium through which a message passes on its way from source to receiver
multiplexity
ethics
nominal group technique
channel
8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
parenthetical citations
negligence
attitudes
9. An audience-centered approach to communication in which other perspectives are taken into account
ethics
rhetorical sensitivity
decoding
asynchronous communication
10. Stage of the five-step - active-listening model involves answering and giving feedback.
cognitive reconstructing
demographics
evaluate
responding
11. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
qualities that define communication
demographic profile
advantages of working in teams
social loafing
12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
culture
systematic desensitization
fields
high-context culture
13. The act of interpreting a situation and treating the interpretation as real
incremental plagiarism
talkaholic
labeling
reframing
14. The source's act of transforming an idea into a message to transmit to a receiver
positive reinforcement
communication is irreversible
encoding
kickoff meeting
15. Service provider used for sending digital communication; usually associated with emails
multiple submissions
domain
decoding
communication
16. The process in which you are engaging when you share personal or intimate information with an online audience
respond
least group size
contextual barriers to listening
disclosure
17. To bring to mind or think of again; to keep in mind for attention or consideration
co-located
qualifier
global plagiarism
remember
18. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
subjective listening
relationship
disclosure
discriminate
19. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
transformational leadership
encoding
edited books
ethos
20. This type of leader emphasizes accomplishing goals and managing time above all else
co-located
task leader
affordances
disclose
21. To pay attention to sound. To hear something with thoughtful attention: give consideration
fields
listen
conflict of interest
large-power distance
22. Process of communicating and interpreting communication—the official communication terms for these processes
cognitive therapy
task leader
groupthink
encoding and decoding
23. The way in which people segment a sequence of words or behaviors
advantages of working in teams
cybervetting
intercultural communication
punctuation
24. The recipient of a message
inadequate positive reinforcement
visualization
receiver
audience
25. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
responsibility
communication
message
26. Communication that is not occurring in real-time
nominal group technique
dialectic
asynchronous
qualifier
27. Being adaptive - creative - and experimental in your communication style
social loafing
fields
responding
flexible intercultural communication
28. Statistical data about an audience
demographics
action items
social loafing
qualifier
29. A leadership style in which the leader is hands-off and allows members to make decisions on their own
audience-centered presenter
laissez-faire leadership
globalization
disclose
30. The tendency of a person to avoid social interaction
low cues
shyness
rigid rules
weak uncertainty avoidance
31. Audience members' likes and dislikes
labeling
attitudes
cognitive therapy
discriminate
32. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
values
action items
deontology
communication
33. Submitting the same work for more than one class
mindful communication
cognitive therapy
multiple submissions
dialectic
34. What audience members hold to be true or false
beliefs
qualities that define communication
reframing
remember
35. Feeling that you are an unwelcome focus of attention
demographics
low-context culture
conspicuousness
stage fright
36. The capabilities of the technology used to communicate online
democratic leadership
affordances
least group size
responding
37. If in an argument with a friend you may say something you regret but can't take it back
systematic desensitization
synergy
affordances
communication is irreversible
38. The general predisposition to avoid situations that require communication
punctuation
ethos
labeling
communication apprehension
39. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
feedback
globalization
hearing
permanence of records
40. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
cognitive reconstructing
demographics
confirming response
41. The affective aspect of a message
contextual barriers to listening
relationship
laissez-faire leadership
reticence
42. The interplay between encoding and decoding messages
feedback
direct quoting
beliefs
attitudes
43. A leadership style in which the leader makes decisions by herself
authoritarian leadership
values
two-pizza team
self-interest
44. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
stage fright
audience adaptation
consensus
climate
45. The act of interpreting a situation and treating the interoperation as real
encoding and decoding
face
message
labeling
46. Motivating team members by connecting them to a greater ideal
transformational leadership
ethical dilemma
high-context culture
weak uncertainty avoidance
47. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
message
global plagiarism
strong uncertainty avoidance
audience-centered presenter
48. The anxiety a person experiences when speaking in public
stage fright
visualization
message
jargon
49. Considering the benefits or consequences of an action for oneself first - and for others second
dispositional communication anxiety
channel
self-interest
culture
50. Falsely representing any material obtained from another source as your own work
social loafing
message
plagiarism
conflict of interest