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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of therapy that helps alleviate people's fears through directed conversation






2. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






3. Feeling that you are an unwelcome focus of attention






4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






5. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






6. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






7. The act of interpreting a situation and treating the interoperation as real






8. Describes the physical process of sound waves bouncing off of an eardrum






9. Two or more people working together to produce a result they could not have produced on their own






10. Falsely representing any material obtained from another source as your own work






11. Location - cultural differences - gender styles






12. The minimum number of people needed to achieve the desired results






13. The organization style used for referencing citations in your actual presentation






14. Standards for behavior that people don't alter even when the situation warrants






15. The first stage of hearing is when you receive the message (or listen to it)






16. Motivating team members using a system of rewards and punishments






17. A leadership style in which members participate in the decision-making process






18. Revealing personal or intimate information to an online audience






19. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






20. 'Learning' through experience that you can't change a situation






21. Therapeutic technique that helps alleviate people's fear through directed conversation






22. The normal anxiety people experience when they find themselves in a stressful situation






23. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






24. Service provider used for sending digital communication; usually associated with emails






25. Cultures that view conflict as a threat and to be avoided






26. Being adaptive - creative - and experimental in your communication style






27. The act of interpreting a situation and treating the interpretation as real






28. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






29. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






30. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






31. Taking another person's work in full and representing it as your one while making little or nor change to the material






32. Specialized and complicated terminology used by a particular discipline






33. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






34. What audience members hold to be true or false






35. The medium through which a message passes on its way from source to receiver






36. Recasting your interpretation of an event from a different perspective






37. A response that shows you care about the person and value what they have to say






38. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






39. The interplay between encoding and decoding messages






40. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






41. Documented tasks assigned to a member for completion by a particular time






42. Cues to let the speaker know you're listening






43. The substantive aspect of a message






44. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






45. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






46. To pay attention to sound. To hear something with thoughtful attention: give consideration






47. Our public selves that make up who we want to be seen as






48. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






50. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness