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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Having multiple types of connections with another person in your group






2. The anxiety a person experiences when speaking in public






3. Communication that is not occurring in real-time






4. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






5. 'Learning' through experience that you can't change a situation






6. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






7. The process in which you are engaging when you share personal or intimate information with an online audience






8. The perspective that the ethical quality of an action should be determined by evaluating its consequences






9. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






10. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






11. A culture in which meaning is expressed through explicit verbal messages






12. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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13. Cultures that view conflict as natural and potentially positive






14. From the Greek word for 'the word;' it is translated as logic






15. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






16. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






17. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






18. Motivating team members by connecting them to a greater ideal






19. The general predisposition to avoid situations that require communication






20. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






21. Documented tasks assigned to a member for completion by a particular time






22. The overall feel of the group - composed of all the group's relationships






23. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






24. Originator of a message






25. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






26. Location - cultural differences - gender styles






27. Shyness or communication apprehension






28. To pay attention to sound. To hear something with thoughtful attention: give consideration






29. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






30. Service provider used for sending digital communication; usually associated with emails






31. To bring to mind or think of again; to keep in mind for attention or consideration






32. The affective aspect of a message






33. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






34. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






35. What are the two levels/types of meaning every message transmits?






36. The extent to which the message after transmission is similar to the message originally transmitted






37. A sense of 'stuckness' when trying to write

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38. The tendency of a person to avoid social interaction






39. Communication that is not occurring in real time






40. When employers use internet searches and social networking sites to find out information or screen potential hires






41. Considering the benefits or consequences of an action for oneself first - and for others second






42. The way in which people segment a sequence of words or behaviors






43. A response that shows you care about the person and value what they have to say






44. The medium through which a message passes on its way from source to receiver






45. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






46. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






47. Communicators who are located in physical proximity (such as the same room)






48. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






49. The capabilities of the technology used to communicate online






50. Motivating team members using a system of rewards and punishments