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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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3. The process of stating verbatim - in a presentation - information derived from an author other than oneself






4. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






5. The medium through which a message passes on its way from source to receiver






6. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






7. A culture in which meaning is expressed through explicit verbal messages






8. Cultures that view conflict as natural and potentially positive






9. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






10. What an audience members judge to be right or wrong






11. Communication that is not occurring in real time






12. Shyness or communication apprehension






13. Originator of a message






14. In postmodern ethics - the obligation to respond to the actions of others






15. Audience members' likes and dislikes






16. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






17. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






19. Motivating team members by connecting them to a greater ideal






20. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






21. A learned system of meanings which help us make sense in our everyday surroundings






22. The Greek word meaning 'credibility'






23. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






24. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






25. Documented tasks assigned to a member for completion by a particular time






26. From the Greek word for 'the word;' it is translated as logic






27. The tendency of a person to avoid social interaction






28. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






29. The normal anxiety people experience when they find themselves in a stressful situation






30. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






31. A method that allows a public speaker to integrate research into the body of their text






32. Therapeutic technique that helps alleviate people's fear through directed conversation






33. Coming to group conclusion without critical thinking or evaluation of alternatives






34. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






35. The receiver's act of attaching meaning to a message sent by a source






36. An audience-centered approach to communication in which other perspectives are taken into account






37. Mediated communication that occurs with both participants attending message exchange in real-time






38. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






39. When employers use internet searches and social networking sites to find out information or screen potential hires






40. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






41. Statistical data about an audience






42. Service provider used for sending digital communication; usually associated with emails






43. The overall feel of the group - composed of all the group's relationships






44. The anxiety a person experiences when speaking in public






45. The recipient of a message






46. This type of communication apprehension occurs only in particular - and typically stressful - contexts






47. To say something in return: make an answer; to react in response






48. What are the two levels/types of meaning every message transmits?






49. Having multiple types of connections with another person in your group






50. Specialized and complicated terminology used by a particular discipline