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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The minimum number of people needed to achieve the desired results






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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3. The process in which you are engaging when you share personal or intimate information with an online audience






4. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






5. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






6. Specialized and complicated terminology used by a particular discipline






7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






8. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






9. Shyness or communication apprehension






10. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






11. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






12. Feeling that you are an unwelcome focus of attention






13. The first stage of hearing is when you receive the message (or listen to it)






14. Being consciously aware of - and paying attention to our communication behavior






15. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






16. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






17. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






19. Communication that is not occurring in real-time






20. Considering the benefits or consequences of an action for oneself first - and for others second






21. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






22. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






23. What are the two levels/types of meaning every message transmits?






24. The affective aspect of a message






25. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






26. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






27. Standards for behavior that people don't alter even when the situation warrants






28. A leadership style in which the leader makes decisions by herself






29. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






30. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






31. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






32. Submitting the same work for more than one class






33. Two or more people working together to produce a result they could not have produced on their own






34. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






35. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






36. Motivating team members using a system of rewards and punishments






37. In postmodern ethics - the obligation to respond to the actions of others






38. The anxiety a person experiences when speaking in public






39. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






40. When employers use internet searches and social networking sites to find out information or screen potential hires






41. The act of interpreting a situation and treating the interpretation as real






42. Falsely representing any material obtained from another source as your own work






43. When a team meaner slacks off because he know the work will get done regardless of his effort






44. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






45. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






46. A method that allows a public speaker to integrate research into the body of their text






47. A statement used in your presentation that demonstrates why the source you are referring to is credible






48. Being adaptive - creative - and experimental in your communication style






49. Those upon whom the ideas - feelings - information - e.g. the message - are presented






50. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance