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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver
plagiarism
self-interest
channel
qualities that define communication
2. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
demographic profile
mindful communication
utilitarianism
interpret
3. The minimum number of people needed to achieve the desired results
two-pizza team
demographics
least group size
jargon
4. From the Greek word for 'the word;' it is translated as logic
logos
responding
ethics
channel
5. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
you cannot not communicate
listen
affordances
6. The anxiety a person experiences when speaking in public
large-power distance
learned helplessness
global plagiarism
stage fright
7. Audience members' likes and dislikes
permanence of records
attitudes
channel
patchwork plagiarism
8. Describes the physical process of sound waves bouncing off of an eardrum
inadequate positive reinforcement
synergy
rhetorical sensitivity
hearing
9. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
communication
provinsialism
rhetorical sensitivity
patchwork plagiarism
10. What are the two levels/types of meaning every message transmits?
synergy
two-pizza team
content and relationship
rhetorical sensitivity
11. What an audience members judge to be right or wrong
talkaholic
values
transformational leadership
weak uncertainty avoidance
12. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
attitudes
backchanneling cues
self-interest
two-pizza team
13. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
collectivism
Editorial columns (opinions pieces)
understand
social loafing
14. Specialized and complicated terminology used by a particular discipline
consensus
psychographic profile
utilitarianism
jargon
15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
punctuation
advantages of working in teams
multiplexity
decoding
16. Communication that is not occurring in real time
asynchronous communication
communication
respond
demographic profile
17. Standards for behavior that people don't alter even when the situation warrants
evaluate
rigid rules
pseudonym
situational anxiety
18. A type of therapy that helps alleviate people's fears through directed conversation
audience adaptation
cognitive therapy
channel
kickoff meeting
19. The source's act of transforming an idea into a message to transmit to a receiver
ethical dilemma
encoding
communication
audience adaptation
20. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
encoding
labeling
groupthink
rigid rules
21. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
attitudes
multiple submissions
confirming response
22. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
communication
evaluate
consequentialism
democratic leadership
23. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
systematic desensitization
discriminate
edited books
low-context culture
24. Our public selves that make up who we want to be seen as
face
consequentialism
encoding
responsibility
25. When employers use internet searches and social networking sites to find out information or screen potential hires
positive reinforcement
cybervetting
content
psychographic profile
26. Motivating team members using a system of rewards and punishments
dispositional communication anxiety
laissez-faire leadership
transactional leadership
attitudes
27. A response that shows you care about the person and value what they have to say
contextual barriers to listening
confirming response
patchwork plagiarism
asynchronous
28. To bring to mind or think of again; to keep in mind for attention or consideration
message
synergy
remember
labeling
29. Having multiple types of connections with another person in your group
oral citations
groupthink
multiplexity
nominal group technique
30. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
authoritarian leadership
climate
provinsialism
31. What audience members hold to be true or false
content and relationship
responsibility
democratic leadership
beliefs
32. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
provinsialism
strong uncertainty avoidance
subjective listening
interpret
33. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
incremental plagiarism
flexible intercultural communication
virtue ethics
34. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
encoding
ethical dilemma
edited books
message
35. Submitting the same work for more than one class
incremental plagiarism
multiple submissions
strong uncertainty avoidance
beliefs
36. To pay attention to sound. To hear something with thoughtful attention: give consideration
postmodern ethics
disclose
transformational leadership
listen
37. The process of stating verbatim - in a presentation - information derived from an author other than oneself
cybervetting
virtue ethics
ethical dilemma
direct quoting
38. Falsely representing any material obtained from another source as your own work
content and relationship
psychographic profile
weak uncertainty avoidance
plagiarism
39. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
remember
domain
consequentialism
40. Taking another person's work in full and representing it as your one while making little or nor change to the material
responsibility
flexible intercultural communication
writer's block
global plagiarism
41. This type of leader emphasizes accomplishing goals and managing time above all else
message
low-context culture
task leader
asynchronous
42. Service provider used for sending digital communication; usually associated with emails
domain
labeling
cognitive therapy
task leader
43. 'Learning' through experience that you can't change a situation
edited books
receiver
learned helplessness
relationship
44. The act of interpreting a situation and treating the interpretation as real
dispositional communication anxiety
message
social loafing
labeling
45. The affective aspect of a message
global plagiarism
relationship
cognitive therapy
cognitive reconstructing
46. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
discriminate
social loafing
cybervetting
47. The process in which you are engaging when you share personal or intimate information with an online audience
encoding and decoding
disclosure
learned helplessness
culture
48. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
writer's block
disclose
direct quoting
49. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
negligence
flexible intercultural communication
learned helplessness
50. Communication that is not occurring in real-time
discriminate
Editorial columns (opinions pieces)
asynchronous
receive
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