Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of therapy that helps alleviate people's fears through directed conversation






2. Cultures that view conflict as natural and potentially positive






3. The source's act of transforming an idea into a message to transmit to a receiver






4. Those upon whom the ideas - feelings - information - e.g. the message - are presented






5. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






6. The normal anxiety people experience when they find themselves in a stressful situation






7. Documented tasks assigned to a member for completion by a particular time






8. Cues to let the speaker know you're listening






9. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






10. The anxiety a person experiences when speaking in public






11. Motivating team members by connecting them to a greater ideal






12. The overall feel of the group - composed of all the group's relationships






13. Having multiple types of connections with another person in your group






14. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






15. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






16. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


17. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






19. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






20. The Greek word meaning 'credibility'






21. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






22. The substantive aspect of a message






23. A leadership style in which members participate in the decision-making process






24. The general predisposition to avoid situations that require communication






25. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






26. Audience members' likes and dislikes






27. What are the two levels/types of meaning every message transmits?






28. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






29. A sense of 'stuckness' when trying to write


30. To say something in return: make an answer; to react in response






31. To bring to mind or think of again; to keep in mind for attention or consideration






32. A statement used in your presentation that demonstrates why the source you are referring to is credible






33. The result of an act of encoding






34. The medium through which a message passes on its way from source to receiver






35. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






36. A leadership style in which the leader makes decisions by herself






37. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






38. Communication that is not occurring in real-time






39. Statistical data about an audience






40. A culture in which meaning is expressed through explicit verbal messages






41. Falsely representing any material obtained from another source as your own work






42. 'Learning' through experience that you can't change a situation






43. Considering the benefits or consequences of an action for oneself first - and for others second






44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. Location - cultural differences - gender styles






47. Taking another person's work in full and representing it as your one while making little or nor change to the material






48. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






49. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






50. Communication that is not occurring in real time