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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The source's act of transforming an idea into a message to transmit to a receiver






2. Our public selves that make up who we want to be seen as






3. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






4. Communicators who are located in physical proximity (such as the same room)






5. An audience-centered approach to communication in which other perspectives are taken into account






6. The substantive aspect of a message






7. A leadership style in which the leader makes decisions by herself






8. In postmodern ethics - the obligation to respond to the actions of others






9. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






10. The way in which people segment a sequence of words or behaviors






11. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






12. Specialized and complicated terminology used by a particular discipline






13. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






14. Motivating team members by connecting them to a greater ideal






15. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






16. The overall feel of the group - composed of all the group's relationships






17. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






18. 'Learning' through experience that you can't change a situation






19. A culture in which meaning is expressed through explicit verbal messages






20. Communication that is not occurring in real time






21. Refers to audience members' general likes and dislikes in relation to particular subjects






22. A learned system of meanings which help us make sense in our everyday surroundings






23. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






24. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






25. Cultures that view conflict as a threat and to be avoided






26. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


27. This type of leader emphasizes accomplishing goals and managing time above all else






28. The first stage of hearing is when you receive the message (or listen to it)






29. When employers use internet searches and social networking sites to find out information or screen potential hires






30. Recasting your interpretation of an event from a different perspective






31. The result of an act of encoding






32. Process of communicating and interpreting communication—the official communication terms for these processes






33. Statistical data about an audience






34. What are the two levels/types of meaning every message transmits?






35. This type of communication apprehension occurs only in particular - and typically stressful - contexts






36. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






37. Shyness or communication apprehension






38. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






39. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






40. Being consciously aware of - and paying attention to our communication behavior






41. Taking another person's work in full and representing it as your one while making little or nor change to the material






42. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






43. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






45. Location - cultural differences - gender styles






46. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






47. The minimum number of people needed to achieve the desired results






48. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






49. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






50. The process of stating verbatim - in a presentation - information derived from an author other than oneself