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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Submitting the same work for more than one class
audience analysis
virtue ethics
rhetorical sensitivity
multiple submissions
2. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
least group size
demographics
receiver
situational anxiety
3. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
dispositional communication anxiety
high-context culture
low-context culture
mindful communication
4. Motivating team members by connecting them to a greater ideal
social loafing
transformational leadership
learned helplessness
cognitive reconstructing
5. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
noise
co-located
individualism
6. The act of interpreting a situation and treating the interpretation as real
discriminate
labeling
attitudes
plagiarism
7. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
you cannot not communicate
synergy
conflict of interest
paraphrasing
8. What are the two levels/types of meaning every message transmits?
beliefs
demographics
content and relationship
respond
9. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
visualization
communication is irreversible
conflict of interest
provinsialism
10. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
domain
patchwork plagiarism
deontology
ethical dilemma
11. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
positive reinforcement
small power distance
cognitive reconstructing
12. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
evaluate
understand
incremental plagiarism
weak uncertainty avoidance
13. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
consequentialism
small power distance
message
kickoff meeting
14. When employers use internet searches and social networking sites to find out information or screen potential hires
encoding
conspicuousness
paraphrasing
cybervetting
15. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
high-context culture
source
communication
parenthetical citations
16. The receiver's act of attaching meaning to a message sent by a source
decoding
groupthink
transactional leadership
incremental plagiarism
17. A tension between two opposing but valuable preferences
negligence
kickoff meeting
discriminate
dialectic
18. Being adaptive - creative - and experimental in your communication style
face
encoding and decoding
flexible intercultural communication
fidelity
19. Taking another person's work in full and representing it as your one while making little or nor change to the material
low cues
global plagiarism
Maslow's Hierarchy of Needs
large-power distance
20. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
fields
positive reinforcement
visualization
climate
21. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
situational anxiety
audience analysis
source
22. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
beliefs
source
affordances
qualities that define communication
23. Location - cultural differences - gender styles
climate
contextual barriers to listening
affordances
incremental plagiarism
24. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
channel
writer's block
relationship
25. This type of leader emphasizes accomplishing goals and managing time above all else
oral citations
groupthink
task leader
attitudes
26. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
respond
cognitive reconstructing
nominal group technique
postmodern ethics
27. The capabilities of the technology used to communicate online
beliefs
decoding
affordances
patchwork plagiarism
28. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
subjective listening
psychographic profile
virtue ethics
punctuation
29. Cultures that view conflict as natural and potentially positive
noise
weak uncertainty avoidance
dialectic
ethos
30. A culture in which meaning is expressed through explicit verbal messages
Editorial columns (opinions pieces)
high-context culture
low-context culture
conflict of interest
31. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
situational anxiety
social loafing
evaluate
understand
32. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
demographics
small power distance
cognitive therapy
negligence
33. The medium through which a message passes on its way from source to receiver
channel
subjective listening
social loafing
responsibility
34. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
learned helplessness
disclose
global plagiarism
35. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
respond
globalization
responding
encoding
36. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
transformational leadership
evaluate
logos
weak uncertainty avoidance
37. Describes the physical process of sound waves bouncing off of an eardrum
hearing
cybervetting
visualization
audience
38. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
respond
subjective listening
confirming response
psychographic profile
39. A response that shows you care about the person and value what they have to say
mindful communication
message
task leader
confirming response
40. The general predisposition to avoid situations that require communication
communication apprehension
punctuation
fidelity
global plagiarism
41. Two or more people working together to produce a result they could not have produced on their own
disclose
synergy
mindful communication
listen
42. The tendency of a person to avoid social interaction
factors that can increase stage fright
receive
understand
shyness
43. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
contextual barriers to listening
groupthink
evaluate
fields
44. The process of stating verbatim - in a presentation - information derived from an author other than oneself
direct quoting
cybervetting
two-pizza team
reframing
45. The anxiety a person experiences when speaking in public
communication apprehension
stage fright
respond
message
46. In postmodern ethics - the obligation to respond to the actions of others
responsibility
incremental plagiarism
co-located
disclosure
47. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
stage fright
dialectic
audience-centered presenter
individualism
48. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
fields
domain
cognitive therapy
49. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
cognitive therapy
rhetorical sensitivity
stage fright
50. The source's act of transforming an idea into a message to transmit to a receiver
encoding
qualities that define communication
two-pizza team
message