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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
confirming response
provinsialism
oral citations
2. A culture in which meaning is expressed through explicit verbal messages
ethics
content and relationship
low-context culture
virtue ethics
3. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
visualization
feedback
strong uncertainty avoidance
4. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
demographic profile
nominal group technique
evaluate
content
5. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
cognitive therapy
paraphrasing
attitudes
receive
6. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
intercultural communication
attitudes
self-interest
7. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
edited books
positive reinforcement
low-context culture
8. A method that allows a public speaker to integrate research into the body of their text
Editorial columns (opinions pieces)
parenthetical citations
nominal group technique
receiver
9. Taking another person's work in full and representing it as your one while making little or nor change to the material
permanence of records
discriminate
ethical dilemma
global plagiarism
10. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
evaluate
domain
co-located
11. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
encoding
large-power distance
communication apprehension
12. The capabilities of the technology used to communicate online
respond
demographic profile
communication apprehension
affordances
13. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
writer's block
punctuation
co-located
14. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
cognitive reconstructing
groupthink
communication is irreversible
demographics
15. Refers to audience members' general likes and dislikes in relation to particular subjects
transactional leadership
relationship
attitudes
factors that can increase stage fright
16. When employers use internet searches and social networking sites to find out information or screen potential hires
interpret
cybervetting
co-located
audience analysis
17. The medium through which a message passes on its way from source to receiver
cybervetting
channel
mindful communication
content and relationship
18. This type of leader emphasizes accomplishing goals and managing time above all else
encoding and decoding
task leader
fields
attitudes
19. Having multiple types of connections with another person in your group
transformational leadership
democratic leadership
intercultural communication
multiplexity
20. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
deontology
communication
large-power distance
21. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
incremental plagiarism
labeling
decoding
22. The result of an act of encoding
message
patchwork plagiarism
communication is irreversible
content
23. The general predisposition to avoid situations that require communication
cognitive therapy
communication apprehension
climate
mindful communication
24. A statement used in your presentation that demonstrates why the source you are referring to is credible
situational anxiety
multiplexity
qualifier
groupthink
25. When a team meaner slacks off because he know the work will get done regardless of his effort
receive
psychographic profile
small power distance
social loafing
26. Feeling that you are an unwelcome focus of attention
low cues
asynchronous communication
Editorial columns (opinions pieces)
conspicuousness
27. Being consciously aware of - and paying attention to our communication behavior
attitudes
laissez-faire leadership
global plagiarism
mindful communication
28. Shyness or communication apprehension
attitudes
content and relationship
asynchronous communication
reticence
29. What are the two levels/types of meaning every message transmits?
culture
content and relationship
encoding
psychographic profile
30. The Greek word meaning 'credibility'
ethos
talkaholic
domain
weak uncertainty avoidance
31. The overall feel of the group - composed of all the group's relationships
you cannot not communicate
Maslow's Hierarchy of Needs
confirming response
climate
32. The receiver's act of attaching meaning to a message sent by a source
decoding
flexible intercultural communication
communication apprehension
audience adaptation
33. A type of therapy that helps alleviate people's fears through directed conversation
factors that can increase stage fright
relationship
hearing
cognitive therapy
34. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
punctuation
confirming response
paraphrasing
subjective listening
35. Submitting the same work for more than one class
multiple submissions
responsibility
asynchronous
beliefs
36. Mediated communication that occurs with both participants attending message exchange in real-time
reticence
synchronous
discriminate
contextual barriers to listening
37. The affective aspect of a message
Maslow's Hierarchy of Needs
direct quoting
receive
relationship
38. Standards for behavior that people don't alter even when the situation warrants
rigid rules
domain
transactional leadership
channel
39. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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40. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
weak uncertainty avoidance
consensus
Editorial columns (opinions pieces)
Maslow's Hierarchy of Needs
41. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
direct quoting
weak uncertainty avoidance
authoritarian leadership
42. To say something in return: make an answer; to react in response
writer's block
least group size
postmodern ethics
respond
43. A leadership style in which the leader makes decisions by herself
respond
message
authoritarian leadership
qualities that define communication
44. Any condition that affects the fidelity of the message being sent (internal or external)
noise
positive reinforcement
demographics
plagiarism
45. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
groupthink
laissez-faire leadership
fields
disclose
46. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
kickoff meeting
direct quoting
paraphrasing
ethics
47. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
reframing
positive reinforcement
contextual barriers to listening
48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive therapy
direct quoting
cognitive reconstructing
demographics
49. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
multiplexity
kickoff meeting
positive reinforcement
globalization
50. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
communication is irreversible
culture
synchronous