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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






2. The way in which people segment a sequence of words or behaviors






3. The act of interpreting a situation and treating the interpretation as real






4. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






5. Communication that is not occurring in real-time






6. The affective aspect of a message






7. 'Learning' through experience that you can't change a situation






8. Being adaptive - creative - and experimental in your communication style






9. Considering the benefits or consequences of an action for oneself first - and for others second






10. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






11. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






12. The interplay between encoding and decoding messages






13. Service provider used for sending digital communication; usually associated with emails






14. If in an argument with a friend you may say something you regret but can't take it back






15. Specialized and complicated terminology used by a particular discipline






16. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






17. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






18. To say something in return: make an answer; to react in response






19. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






20. An audience-centered approach to communication in which other perspectives are taken into account






21. Statistical data about an audience






22. Shyness or communication apprehension






23. When a team meaner slacks off because he know the work will get done regardless of his effort






24. Two or more people working together to produce a result they could not have produced on their own






25. Any condition that affects the fidelity of the message being sent (internal or external)






26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. The organization style used for referencing citations in your actual presentation






28. Communication that is not occurring in real time






29. In postmodern ethics - the obligation to respond to the actions of others






30. A leadership style in which the leader makes decisions by herself






31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






32. To bring to mind or think of again; to keep in mind for attention or consideration






33. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






34. Cultures that view conflict as natural and potentially positive






35. The process in which you are engaging when you share personal or intimate information with an online audience






36. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






37. Cultures that view conflict as a threat and to be avoided






38. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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39. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






40. The result of an act of encoding






41. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






42. A leadership style in which members participate in the decision-making process






43. The general predisposition to avoid situations that require communication






44. Stage of the five-step - active-listening model involves answering and giving feedback.






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






47. Refers to audience members' general likes and dislikes in relation to particular subjects






48. Motivating team members using a system of rewards and punishments






49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






50. Recasting your interpretation of an event from a different perspective