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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivating team members by connecting them to a greater ideal






2. The affective aspect of a message






3. A type of therapy that helps alleviate people's fears through directed conversation






4. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






5. A tension between two opposing but valuable preferences






6. Feeling that you are an unwelcome focus of attention






7. The normal anxiety people experience when they find themselves in a stressful situation






8. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






9. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






10. Process of communicating and interpreting communication—the official communication terms for these processes






11. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






12. Communicators who are located in physical proximity (such as the same room)






13. Revealing personal or intimate information to an online audience






14. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






15. When a team meaner slacks off because he know the work will get done regardless of his effort






16. A leadership style in which the leader is hands-off and allows members to make decisions on their own






17. The perspective that the ethical quality of an action should be determined by evaluating its consequences






18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






19. The organization style used for referencing citations in your actual presentation






20. This type of leader emphasizes accomplishing goals and managing time above all else






21. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






22. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






23. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






24. The first stage of hearing is when you receive the message (or listen to it)






25. From the Greek word for 'the word;' it is translated as logic






26. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






27. Being adaptive - creative - and experimental in your communication style






28. Statistical data about an audience






29. Cultures that view conflict as a threat and to be avoided






30. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






31. The general predisposition to avoid situations that require communication






32. Motivating team members using a system of rewards and punishments






33. The receiver's act of attaching meaning to a message sent by a source






34. The capabilities of the technology used to communicate online






35. Cues to let the speaker know you're listening






36. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






37. The extent to which the message after transmission is similar to the message originally transmitted






38. Mediated communication that occurs with both participants attending message exchange in real-time






39. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






40. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






41. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






42. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






43. Submitting the same work for more than one class






44. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






45. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






46. 'Learning' through experience that you can't change a situation






47. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






48. To say something in return: make an answer; to react in response






49. Documented tasks assigned to a member for completion by a particular time






50. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means