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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general predisposition to avoid situations that require communication






2. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






3. Our public selves that make up who we want to be seen as






4. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






5. 'Learning' through experience that you can't change a situation






6. Service provider used for sending digital communication; usually associated with emails






7. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






8. Motivating team members using a system of rewards and punishments






9. Being consciously aware of - and paying attention to our communication behavior






10. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






11. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






12. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






13. A tension between two opposing but valuable preferences






14. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






15. To say something in return: make an answer; to react in response






16. A statement used in your presentation that demonstrates why the source you are referring to is credible






17. Those upon whom the ideas - feelings - information - e.g. the message - are presented






18. The organization style used for referencing citations in your actual presentation






19. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






20. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






21. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






22. The capabilities of the technology used to communicate online






23. A type of therapy that helps alleviate people's fears through directed conversation






24. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






25. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






26. To pay attention to sound. To hear something with thoughtful attention: give consideration






27. The source's act of transforming an idea into a message to transmit to a receiver






28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






29. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






30. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






31. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






32. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






33. A culture in which meaning is expressed through explicit verbal messages






34. A response that shows you care about the person and value what they have to say






35. Any condition that affects the fidelity of the message being sent (internal or external)






36. The act of interpreting a situation and treating the interoperation as real






37. The process of stating verbatim - in a presentation - information derived from an author other than oneself






38. The receiver's act of attaching meaning to a message sent by a source






39. A leadership style in which the leader is hands-off and allows members to make decisions on their own






40. The process in which you are engaging when you share personal or intimate information with an online audience






41. Motivating team members by connecting them to a greater ideal






42. What an audience members judge to be right or wrong






43. Coming to group conclusion without critical thinking or evaluation of alternatives






44. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






45. The interplay between encoding and decoding messages






46. Originator of a message






47. What are the two levels/types of meaning every message transmits?






48. Communicators who are located in physical proximity (such as the same room)






49. Mediated communication that occurs with both participants attending message exchange in real-time






50. Two or more people working together to produce a result they could not have produced on their own