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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others
responsibility
respond
labeling
kickoff meeting
2. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
responding
subjective listening
visualization
ethos
3. The source's act of transforming an idea into a message to transmit to a receiver
contextual barriers to listening
flexible intercultural communication
face
encoding
4. Our public selves that make up who we want to be seen as
climate
pseudonym
face
communication is irreversible
5. Two or more people working together to produce a result they could not have produced on their own
hearing
face
synergy
responsibility
6. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
postmodern ethics
Editorial columns (opinions pieces)
receiver
you cannot not communicate
7. The extent to which the message after transmission is similar to the message originally transmitted
writer's block
dialectic
global plagiarism
fidelity
8. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
climate
demographic profile
beliefs
understand
9. Motivating team members using a system of rewards and punishments
conspicuousness
message
direct quoting
transactional leadership
10. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
labeling
receive
demographics
11. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
self-interest
audience analysis
communication
negligence
12. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
provinsialism
responsibility
action items
ethics
13. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
cognitive therapy
respond
synchronous
14. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
laissez-faire leadership
jargon
low cues
communication
15. The overall feel of the group - composed of all the group's relationships
writer's block
plagiarism
climate
demographics
16. Originator of a message
nominal group technique
disclose
source
systematic desensitization
17. Refers to audience members' general likes and dislikes in relation to particular subjects
cybervetting
negligence
attitudes
contextual barriers to listening
18. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
talkaholic
asynchronous
stage fright
cognitive reconstructing
19. Having multiple types of connections with another person in your group
cybervetting
backchanneling cues
interpret
multiplexity
20. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
task leader
ethos
edited books
disclosure
21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
factors that can increase stage fright
kickoff meeting
co-located
communication apprehension
22. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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23. The affective aspect of a message
noise
relationship
dispositional communication anxiety
intercultural communication
24. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
systematic desensitization
groupthink
small power distance
feedback
25. Motivating team members by connecting them to a greater ideal
communication is irreversible
synchronous
transformational leadership
large-power distance
26. The receiver's act of attaching meaning to a message sent by a source
multiplexity
climate
decoding
individualism
27. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
intercultural communication
low cues
jargon
28. What an audience members judge to be right or wrong
small power distance
groupthink
values
encoding and decoding
29. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
advantages of working in teams
evaluate
listen
30. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
low cues
Maslow's Hierarchy of Needs
understand
qualities that define communication
31. Service provider used for sending digital communication; usually associated with emails
asynchronous communication
domain
ethical dilemma
jargon
32. Documented tasks assigned to a member for completion by a particular time
discriminate
cognitive therapy
co-located
action items
33. Shyness or communication apprehension
communication apprehension
affordances
reticence
asynchronous communication
34. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
action items
postmodern ethics
communication is irreversible
35. What are the two levels/types of meaning every message transmits?
demographics
content and relationship
self-interest
asynchronous
36. The perspective that the ethical quality of an action should be determined by evaluating its consequences
ethics
conflict of interest
feedback
consequentialism
37. Being adaptive - creative - and experimental in your communication style
culture
permanence of records
encoding
flexible intercultural communication
38. The organization style used for referencing citations in your actual presentation
learned helplessness
edited books
talkaholic
oral citations
39. The medium through which a message passes on its way from source to receiver
channel
systematic desensitization
disclose
laissez-faire leadership
40. Cues to let the speaker know you're listening
backchanneling cues
cognitive therapy
patchwork plagiarism
Editorial columns (opinions pieces)
41. The normal anxiety people experience when they find themselves in a stressful situation
dialectic
remember
writer's block
situational anxiety
42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
synchronous
two-pizza team
cybervetting
consequentialism
43. This type of communication apprehension occurs only in particular - and typically stressful - contexts
beliefs
groupthink
interpret
situational anxiety
44. The tendency of a person to avoid social interaction
ethos
kickoff meeting
shyness
nominal group technique
45. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
audience
consensus
discriminate
deontology
46. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
low-context culture
weak uncertainty avoidance
qualities that define communication
least group size
47. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
factors that can increase stage fright
direct quoting
content
consensus
48. What audience members hold to be true or false
content and relationship
audience analysis
logos
beliefs
49. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
remember
communication
reticence
least group size
50. Falsely representing any material obtained from another source as your own work
paraphrasing
plagiarism
democratic leadership
rhetorical sensitivity