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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
advantages of working in teams
dispositional communication anxiety
jargon
discriminate
2. Submitting the same work for more than one class
content and relationship
labeling
multiple submissions
ethical dilemma
3. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
talkaholic
synchronous
understand
4. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
communication is irreversible
inadequate positive reinforcement
shyness
5. The normal anxiety people experience when they find themselves in a stressful situation
psychographic profile
Editorial columns (opinions pieces)
situational anxiety
reticence
6. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
values
deontology
confirming response
hearing
7. Specialized and complicated terminology used by a particular discipline
values
contextual barriers to listening
small power distance
jargon
8. The perspective that the ethical quality of an action should be determined by evaluating its consequences
fields
Editorial columns (opinions pieces)
backchanneling cues
consequentialism
9. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
shyness
communication is irreversible
understand
10. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
disclosure
evaluate
labeling
content
11. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
flexible intercultural communication
ethics
understand
receiver
12. An audience-centered approach to communication in which other perspectives are taken into account
dispositional communication anxiety
rhetorical sensitivity
factors that can increase stage fright
negligence
13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
stage fright
punctuation
two-pizza team
consensus
14. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
Editorial columns (opinions pieces)
utilitarianism
message
fidelity
15. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethics
ethos
ethical dilemma
social loafing
16. What audience members hold to be true or false
ethics
dialectic
authoritarian leadership
beliefs
17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
multiple submissions
cybervetting
encoding and decoding
18. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
cybervetting
deontology
flexible intercultural communication
globalization
19. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
Editorial columns (opinions pieces)
high-context culture
fidelity
pseudonym
20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
audience analysis
strong uncertainty avoidance
talkaholic
provinsialism
21. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
dispositional communication anxiety
transactional leadership
communication is irreversible
you cannot not communicate
22. Being adaptive - creative - and experimental in your communication style
incremental plagiarism
encoding
flexible intercultural communication
positive reinforcement
23. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
self-interest
patchwork plagiarism
ethos
24. To bring to mind or think of again; to keep in mind for attention or consideration
remember
two-pizza team
logos
permanence of records
25. Motivating team members using a system of rewards and punishments
cognitive therapy
two-pizza team
jargon
transactional leadership
26. Stage of the five-step - active-listening model involves answering and giving feedback.
hearing
writer's block
jargon
responding
27. The interplay between encoding and decoding messages
feedback
visualization
inadequate positive reinforcement
fields
28. Our public selves that make up who we want to be seen as
responsibility
consequentialism
noise
face
29. The affective aspect of a message
incremental plagiarism
flexible intercultural communication
demographic profile
relationship
30. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
reframing
communication is irreversible
attitudes
positive reinforcement
31. Being consciously aware of - and paying attention to our communication behavior
disclosure
small power distance
mindful communication
backchanneling cues
32. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
collectivism
individualism
mindful communication
33. Mediated communication that occurs with both participants attending message exchange in real-time
ethical dilemma
individualism
synchronous
shyness
34. The medium through which a message passes on its way from source to receiver
consequentialism
channel
stage fright
consensus
35. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
message
dispositional communication anxiety
multiplexity
noise
36. Audience members' likes and dislikes
synergy
attitudes
evaluate
disclose
37. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
pseudonym
channel
qualities that define communication
respond
38. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
evaluate
collectivism
pseudonym
weak uncertainty avoidance
39. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive reconstructing
jargon
systematic desensitization
low-context culture
40. What are the two levels/types of meaning every message transmits?
content and relationship
authoritarian leadership
audience
incremental plagiarism
41. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
action items
individualism
conspicuousness
dialectic
42. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
respond
oral citations
labeling
small power distance
43. Therapeutic technique that helps alleviate people's fear through directed conversation
cognitive therapy
listen
interpret
advantages of working in teams
44. What an audience members judge to be right or wrong
synergy
values
disclose
direct quoting
45. The act of interpreting a situation and treating the interpretation as real
globalization
labeling
backchanneling cues
noise
46. The overall feel of the group - composed of all the group's relationships
Maslow's Hierarchy of Needs
climate
relationship
negligence
47. Taking another person's work in full and representing it as your one while making little or nor change to the material
affordances
parenthetical citations
global plagiarism
positive reinforcement
48. The anxiety a person experiences when speaking in public
edited books
stage fright
face
communication is irreversible
49. A type of therapy that helps alleviate people's fears through directed conversation
groupthink
cognitive therapy
least group size
subjective listening
50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
fidelity
globalization
kickoff meeting
respond