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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Considering the benefits or consequences of an action for oneself first - and for others second
self-interest
affordances
rhetorical sensitivity
cybervetting
2. Communication that is not occurring in real time
asynchronous communication
nominal group technique
transformational leadership
edited books
3. If in an argument with a friend you may say something you regret but can't take it back
domain
communication is irreversible
mindful communication
noise
4. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
visualization
utilitarianism
remember
kickoff meeting
5. Motivating team members by connecting them to a greater ideal
postmodern ethics
hearing
encoding
transformational leadership
6. To say something in return: make an answer; to react in response
respond
encoding
you cannot not communicate
backchanneling cues
7. When employers use internet searches and social networking sites to find out information or screen potential hires
culture
cybervetting
least group size
nominal group technique
8. Stage of the five-step - active-listening model involves answering and giving feedback.
disclose
pseudonym
responding
message
9. Submitting the same work for more than one class
Maslow's Hierarchy of Needs
ethics
rigid rules
multiple submissions
10. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
you cannot not communicate
discriminate
contextual barriers to listening
logos
11. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
encoding and decoding
intercultural communication
social loafing
12. Therapeutic technique that helps alleviate people's fear through directed conversation
values
talkaholic
cognitive therapy
demographic profile
13. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
evaluate
multiple submissions
conspicuousness
negligence
14. Recasting your interpretation of an event from a different perspective
reframing
democratic leadership
writer's block
global plagiarism
15. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
intercultural communication
Editorial columns (opinions pieces)
remember
transactional leadership
16. The overall feel of the group - composed of all the group's relationships
climate
receiver
demographic profile
shyness
17. Describes the physical process of sound waves bouncing off of an eardrum
collectivism
content
noise
hearing
18. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
receive
remember
audience analysis
communication is irreversible
19. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
channel
paraphrasing
virtue ethics
asynchronous communication
20. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
positive reinforcement
cognitive reconstructing
oral citations
21. What are the two levels/types of meaning every message transmits?
dispositional communication anxiety
punctuation
content and relationship
small power distance
22. Feeling that you are an unwelcome focus of attention
affordances
edited books
cognitive therapy
conspicuousness
23. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
negligence
advantages of working in teams
disclose
24. The way in which people segment a sequence of words or behaviors
punctuation
decoding
remember
authoritarian leadership
25. The medium through which a message passes on its way from source to receiver
understand
attitudes
channel
message
26. The process of stating verbatim - in a presentation - information derived from an author other than oneself
ethics
content and relationship
ethos
direct quoting
27. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
reframing
patchwork plagiarism
pseudonym
learned helplessness
28. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
decoding
disclosure
task leader
pseudonym
29. What audience members hold to be true or false
synchronous
communication apprehension
beliefs
writer's block
30. The recipient of a message
receiver
social loafing
positive reinforcement
understand
31. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
talkaholic
situational anxiety
low cues
evaluate
32. The substantive aspect of a message
conflict of interest
rhetorical sensitivity
content
factors that can increase stage fright
33. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
you cannot not communicate
visualization
culture
consensus
34. Having multiple types of connections with another person in your group
fidelity
multiplexity
two-pizza team
you cannot not communicate
35. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
paraphrasing
face
groupthink
nominal group technique
36. The Greek word meaning 'credibility'
ethos
consequentialism
two-pizza team
encoding
37. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
qualifier
labeling
remember
38. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
attitudes
Maslow's Hierarchy of Needs
individualism
parenthetical citations
39. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
collectivism
deontology
task leader
laissez-faire leadership
40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
democratic leadership
globalization
face
values
41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
encoding
transactional leadership
rhetorical sensitivity
42. The normal anxiety people experience when they find themselves in a stressful situation
synergy
cognitive reconstructing
situational anxiety
contextual barriers to listening
43. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
situational anxiety
demographics
qualities that define communication
individualism
44. Communicators who are located in physical proximity (such as the same room)
consequentialism
co-located
synergy
action items
45. The first stage of hearing is when you receive the message (or listen to it)
mindful communication
multiple submissions
receive
logos
46. Originator of a message
dialectic
source
message
positive reinforcement
47. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
hearing
rhetorical sensitivity
flexible intercultural communication
48. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
incremental plagiarism
ethics
utilitarianism
provinsialism
49. Revealing personal or intimate information to an online audience
audience analysis
advantages of working in teams
disclose
consequentialism
50. Audience members' likes and dislikes
visualization
asynchronous
systematic desensitization
attitudes