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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two or more people working together to produce a result they could not have produced on their own
fidelity
synergy
demographic profile
encoding
2. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
discriminate
multiple submissions
oral citations
3. A tension between two opposing but valuable preferences
dialectic
responding
receiver
learned helplessness
4. This type of communication apprehension occurs only in particular - and typically stressful - contexts
intercultural communication
situational anxiety
cognitive therapy
psychographic profile
5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
synergy
audience adaptation
noise
confirming response
6. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
multiple submissions
visualization
large-power distance
evaluate
7. Being consciously aware of - and paying attention to our communication behavior
reticence
disclosure
parenthetical citations
mindful communication
8. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
decoding
ethics
face
virtue ethics
9. The organization style used for referencing citations in your actual presentation
situational anxiety
labeling
channel
oral citations
10. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
utilitarianism
democratic leadership
negligence
11. Service provider used for sending digital communication; usually associated with emails
reframing
transactional leadership
multiple submissions
domain
12. The interplay between encoding and decoding messages
ethical dilemma
democratic leadership
rigid rules
feedback
13. The overall feel of the group - composed of all the group's relationships
groupthink
parenthetical citations
authoritarian leadership
climate
14. Our public selves that make up who we want to be seen as
face
high-context culture
punctuation
evaluate
15. The capabilities of the technology used to communicate online
affordances
rigid rules
multiple submissions
channel
16. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
advantages of working in teams
dialectic
large-power distance
17. The way in which people segment a sequence of words or behaviors
least group size
conflict of interest
punctuation
jargon
18. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
qualifier
visualization
inadequate positive reinforcement
19. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
cognitive reconstructing
backchanneling cues
fields
self-interest
20. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
cognitive reconstructing
climate
responding
qualities that define communication
21. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
individualism
talkaholic
social loafing
patchwork plagiarism
22. The tendency of a person to avoid social interaction
attitudes
shyness
self-interest
ethics
23. Therapeutic technique that helps alleviate people's fear through directed conversation
demographics
audience adaptation
noise
cognitive therapy
24. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
reframing
inadequate positive reinforcement
listen
edited books
25. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
social loafing
Maslow's Hierarchy of Needs
cognitive therapy
dispositional communication anxiety
26. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
positive reinforcement
deontology
confirming response
shyness
27. The result of an act of encoding
backchanneling cues
dialectic
Editorial columns (opinions pieces)
message
28. A leadership style in which the leader makes decisions by herself
evaluate
authoritarian leadership
encoding and decoding
fields
29. The process of stating verbatim - in a presentation - information derived from an author other than oneself
remember
encoding and decoding
direct quoting
co-located
30. What audience members hold to be true or false
encoding and decoding
disclose
beliefs
asynchronous
31. In postmodern ethics - the obligation to respond to the actions of others
asynchronous communication
responsibility
audience analysis
edited books
32. The anxiety a person experiences when speaking in public
beliefs
labeling
qualities that define communication
stage fright
33. A leadership style in which the leader is hands-off and allows members to make decisions on their own
conspicuousness
laissez-faire leadership
positive reinforcement
incremental plagiarism
34. Submitting the same work for more than one class
multiple submissions
encoding
visualization
positive reinforcement
35. The extent to which the message after transmission is similar to the message originally transmitted
low cues
fidelity
beliefs
plagiarism
36. A leadership style in which members participate in the decision-making process
incremental plagiarism
ethics
situational anxiety
democratic leadership
37. The act of interpreting a situation and treating the interpretation as real
labeling
individualism
receive
high-context culture
38. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
virtue ethics
attitudes
multiplexity
39. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
reframing
co-located
audience-centered presenter
hearing
40. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
listen
logos
understand
qualifier
41. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
virtue ethics
positive reinforcement
affordances
ethics
42. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
social loafing
respond
visualization
interpret
43. Falsely representing any material obtained from another source as your own work
remember
decoding
plagiarism
contextual barriers to listening
44. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
multiplexity
weak uncertainty avoidance
incremental plagiarism
shyness
45. When employers use internet searches and social networking sites to find out information or screen potential hires
direct quoting
receive
social loafing
cybervetting
46. Statistical data about an audience
weak uncertainty avoidance
synchronous
demographics
affordances
47. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
attitudes
culture
negligence
backchanneling cues
48. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
deontology
domain
shyness
low cues
49. Specialized and complicated terminology used by a particular discipline
backchanneling cues
values
jargon
authoritarian leadership
50. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
writer's block
nominal group technique
relationship
virtue ethics