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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service provider used for sending digital communication; usually associated with emails
virtue ethics
synchronous
social loafing
domain
2. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
demographic profile
writer's block
large-power distance
two-pizza team
3. The perspective that the ethical quality of an action should be determined by evaluating its consequences
synchronous
consequentialism
channel
positive reinforcement
4. Submitting the same work for more than one class
groupthink
shyness
multiple submissions
multiplexity
5. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
incremental plagiarism
systematic desensitization
disclosure
ethics
6. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
conflict of interest
direct quoting
logos
small power distance
7. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
beliefs
responding
audience analysis
8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
asynchronous communication
conspicuousness
nominal group technique
relationship
9. A method that allows a public speaker to integrate research into the body of their text
two-pizza team
parenthetical citations
affordances
punctuation
10. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
plagiarism
edited books
intercultural communication
two-pizza team
11. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
factors that can increase stage fright
reticence
culture
audience analysis
12. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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13. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
flexible intercultural communication
conflict of interest
face
encoding and decoding
14. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
democratic leadership
confirming response
two-pizza team
ethics
15. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
inadequate positive reinforcement
kickoff meeting
self-interest
16. The act of interpreting a situation and treating the interpretation as real
intercultural communication
message
labeling
evaluate
17. Being consciously aware of - and paying attention to our communication behavior
mindful communication
patchwork plagiarism
multiple submissions
writer's block
18. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
contextual barriers to listening
mindful communication
message
19. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
social loafing
cognitive therapy
audience
20. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
factors that can increase stage fright
noise
demographic profile
confirming response
21. A sense of 'stuckness' when trying to write
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22. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
respond
weak uncertainty avoidance
contextual barriers to listening
23. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
least group size
you cannot not communicate
consequentialism
globalization
24. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
ethos
hearing
least group size
discriminate
25. Communicators who are located in physical proximity (such as the same room)
backchanneling cues
reticence
channel
co-located
26. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
small power distance
receiver
conspicuousness
27. Those upon whom the ideas - feelings - information - e.g. the message - are presented
situational anxiety
attitudes
plagiarism
audience
28. The interplay between encoding and decoding messages
kickoff meeting
social loafing
feedback
demographics
29. The recipient of a message
receiver
interpret
stage fright
disclosure
30. To bring to mind or think of again; to keep in mind for attention or consideration
low cues
remember
attitudes
message
31. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
fields
inadequate positive reinforcement
labeling
edited books
32. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
factors that can increase stage fright
multiple submissions
intercultural communication
kickoff meeting
33. Stage of the five-step - active-listening model involves answering and giving feedback.
situational anxiety
backchanneling cues
rigid rules
responding
34. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
two-pizza team
logos
encoding
35. Two or more people working together to produce a result they could not have produced on their own
cybervetting
ethical dilemma
synergy
noise
36. The medium through which a message passes on its way from source to receiver
channel
audience
values
audience adaptation
37. A learned system of meanings which help us make sense in our everyday surroundings
nominal group technique
encoding and decoding
groupthink
culture
38. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
large-power distance
rigid rules
virtue ethics
labeling
39. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
self-interest
communication is irreversible
channel
40. The process in which you are engaging when you share personal or intimate information with an online audience
inadequate positive reinforcement
disclosure
communication apprehension
low cues
41. A leadership style in which members participate in the decision-making process
democratic leadership
message
source
groupthink
42. Communication that is not occurring in real time
noise
visualization
asynchronous communication
global plagiarism
43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
Maslow's Hierarchy of Needs
channel
utilitarianism
disclosure
44. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
provinsialism
deontology
pseudonym
consensus
45. From the Greek word for 'the word;' it is translated as logic
punctuation
social loafing
logos
task leader
46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
multiple submissions
labeling
beliefs
demographics
47. This type of communication apprehension occurs only in particular - and typically stressful - contexts
logos
dispositional communication anxiety
receiver
situational anxiety
48. Location - cultural differences - gender styles
contextual barriers to listening
edited books
global plagiarism
intercultural communication
49. If in an argument with a friend you may say something you regret but can't take it back
two-pizza team
high-context culture
kickoff meeting
communication is irreversible
50. When employers use internet searches and social networking sites to find out information or screen potential hires
oral citations
cognitive therapy
cybervetting
rhetorical sensitivity
Can you answer 50 questions in 15 minutes?
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