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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






2. Being adaptive - creative - and experimental in your communication style






3. The interplay between encoding and decoding messages






4. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






5. The general predisposition to avoid situations that require communication






6. The extent to which the message after transmission is similar to the message originally transmitted






7. Service provider used for sending digital communication; usually associated with emails






8. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






9. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






10. A leadership style in which the leader makes decisions by herself






11. Originator of a message






12. A sense of 'stuckness' when trying to write

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13. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






14. A culture in which meaning is expressed through explicit verbal messages






15. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






16. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






17. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






18. The anxiety a person experiences when speaking in public






19. The normal anxiety people experience when they find themselves in a stressful situation






20. Submitting the same work for more than one class






21. The receiver's act of attaching meaning to a message sent by a source






22. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






23. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






24. The act of interpreting a situation and treating the interoperation as real






25. Location - cultural differences - gender styles






26. The Greek word meaning 'credibility'






27. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






28. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






29. The act of interpreting a situation and treating the interpretation as real






30. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






31. A leadership style in which the leader is hands-off and allows members to make decisions on their own






32. This type of leader emphasizes accomplishing goals and managing time above all else






33. Coming to group conclusion without critical thinking or evaluation of alternatives






34. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






35. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






36. Documented tasks assigned to a member for completion by a particular time






37. The minimum number of people needed to achieve the desired results






38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






39. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






40. To pay attention to sound. To hear something with thoughtful attention: give consideration






41. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






42. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






43. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






44. The process in which you are engaging when you share personal or intimate information with an online audience






45. From the Greek word for 'the word;' it is translated as logic






46. The substantive aspect of a message






47. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






48. 'Learning' through experience that you can't change a situation






49. Stage of the five-step - active-listening model involves answering and giving feedback.






50. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy