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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of stating verbatim - in a presentation - information derived from an author other than oneself






2. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






3. Originator of a message






4. Communicators who are located in physical proximity (such as the same room)






5. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






6. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






7. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






8. An audience-centered approach to communication in which other perspectives are taken into account






9. A leadership style in which the leader is hands-off and allows members to make decisions on their own






10. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






11. Service provider used for sending digital communication; usually associated with emails






12. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






13. The Greek word meaning 'credibility'






14. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






15. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






16. Cues to let the speaker know you're listening






17. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






18. Motivating team members using a system of rewards and punishments






19. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






20. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






21. What audience members hold to be true or false






22. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






23. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






24. When a team meaner slacks off because he know the work will get done regardless of his effort






25. A sense of 'stuckness' when trying to write

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26. A method that allows a public speaker to integrate research into the body of their text






27. A learned system of meanings which help us make sense in our everyday surroundings






28. To say something in return: make an answer; to react in response






29. The general predisposition to avoid situations that require communication






30. Being adaptive - creative - and experimental in your communication style






31. Refers to audience members' general likes and dislikes in relation to particular subjects






32. Process of communicating and interpreting communication—the official communication terms for these processes






33. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






34. The result of an act of encoding






35. The normal anxiety people experience when they find themselves in a stressful situation






36. Communication that is not occurring in real time






37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






38. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






39. The organization style used for referencing citations in your actual presentation






40. If in an argument with a friend you may say something you regret but can't take it back






41. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






42. The tendency of a person to avoid social interaction






43. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






44. Any condition that affects the fidelity of the message being sent (internal or external)






45. Standards for behavior that people don't alter even when the situation warrants






46. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






47. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






48. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






49. Our public selves that make up who we want to be seen as






50. The medium through which a message passes on its way from source to receiver