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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Considering the benefits or consequences of an action for oneself first - and for others second
interpret
labeling
self-interest
cognitive reconstructing
2. Falsely representing any material obtained from another source as your own work
plagiarism
ethos
channel
qualifier
3. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
responsibility
subjective listening
you cannot not communicate
paraphrasing
4. Service provider used for sending digital communication; usually associated with emails
you cannot not communicate
dispositional communication anxiety
channel
domain
5. Coming to group conclusion without critical thinking or evaluation of alternatives
visualization
decoding
weak uncertainty avoidance
groupthink
6. Mediated communication that occurs with both participants attending message exchange in real-time
action items
synchronous
confirming response
jargon
7. Our public selves that make up who we want to be seen as
face
two-pizza team
culture
situational anxiety
8. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
fidelity
receive
cybervetting
audience analysis
9. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
jargon
advantages of working in teams
laissez-faire leadership
10. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
kickoff meeting
labeling
demographics
consequentialism
11. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
synchronous
asynchronous
source
12. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
values
positive reinforcement
edited books
13. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
psychographic profile
multiple submissions
social loafing
14. The anxiety a person experiences when speaking in public
audience adaptation
parenthetical citations
stage fright
systematic desensitization
15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
writer's block
transformational leadership
demographics
16. The process in which you are engaging when you share personal or intimate information with an online audience
cognitive reconstructing
disclosure
responsibility
direct quoting
17. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
backchanneling cues
collectivism
nominal group technique
discriminate
18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
situational anxiety
systematic desensitization
task leader
labeling
19. A leadership style in which members participate in the decision-making process
you cannot not communicate
stage fright
democratic leadership
learned helplessness
20. 'Learning' through experience that you can't change a situation
hearing
transformational leadership
fields
learned helplessness
21. To say something in return: make an answer; to react in response
values
oral citations
respond
global plagiarism
22. When a team meaner slacks off because he know the work will get done regardless of his effort
audience analysis
kickoff meeting
receiver
social loafing
23. The minimum number of people needed to achieve the desired results
least group size
postmodern ethics
responsibility
low-context culture
24. Submitting the same work for more than one class
noise
rhetorical sensitivity
multiple submissions
groupthink
25. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
cognitive reconstructing
deontology
reframing
provinsialism
26. The substantive aspect of a message
ethical dilemma
content
contextual barriers to listening
fields
27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
kickoff meeting
message
talkaholic
permanence of records
28. The way in which people segment a sequence of words or behaviors
Maslow's Hierarchy of Needs
shyness
listen
punctuation
29. The act of interpreting a situation and treating the interoperation as real
high-context culture
relationship
labeling
weak uncertainty avoidance
30. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
attitudes
nominal group technique
conspicuousness
ethical dilemma
31. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
asynchronous communication
provinsialism
democratic leadership
32. The organization style used for referencing citations in your actual presentation
cognitive therapy
low-context culture
oral citations
affordances
33. The result of an act of encoding
message
inadequate positive reinforcement
Editorial columns (opinions pieces)
beliefs
34. A learned system of meanings which help us make sense in our everyday surroundings
culture
channel
social loafing
strong uncertainty avoidance
35. Two or more people working together to produce a result they could not have produced on their own
labeling
conspicuousness
ethics
synergy
36. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
demographics
low cues
receive
conflict of interest
37. To bring to mind or think of again; to keep in mind for attention or consideration
remember
interpret
situational anxiety
demographics
38. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
self-interest
communication
provinsialism
39. Revealing personal or intimate information to an online audience
direct quoting
reticence
disclose
synchronous
40. Motivating team members by connecting them to a greater ideal
source
message
transformational leadership
ethos
41. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
ethos
deontology
understand
42. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
global plagiarism
consensus
ethics
dialectic
43. The normal anxiety people experience when they find themselves in a stressful situation
backchanneling cues
situational anxiety
reframing
individualism
44. Taking another person's work in full and representing it as your one while making little or nor change to the material
ethical dilemma
attitudes
plagiarism
global plagiarism
45. The recipient of a message
intercultural communication
receiver
postmodern ethics
fidelity
46. The interplay between encoding and decoding messages
noise
feedback
globalization
low cues
47. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
shyness
two-pizza team
Maslow's Hierarchy of Needs
postmodern ethics
48. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
co-located
disclose
audience-centered presenter
laissez-faire leadership
49. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
authoritarian leadership
systematic desensitization
discriminate
50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
groupthink
encoding and decoding
talkaholic
visualization
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