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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
democratic leadership
disclosure
demographics
virtue ethics
2. What audience members hold to be true or false
beliefs
cognitive therapy
punctuation
ethos
3. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
feedback
cognitive therapy
nominal group technique
4. The way in which people segment a sequence of words or behaviors
provinsialism
confirming response
subjective listening
punctuation
5. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
you cannot not communicate
small power distance
situational anxiety
consensus
6. When employers use internet searches and social networking sites to find out information or screen potential hires
channel
responsibility
message
cybervetting
7. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
channel
deontology
global plagiarism
democratic leadership
8. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
synchronous
reticence
understand
factors that can increase stage fright
9. Service provider used for sending digital communication; usually associated with emails
domain
receive
synergy
content and relationship
10. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
positive reinforcement
you cannot not communicate
confirming response
11. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
encoding
systematic desensitization
globalization
labeling
12. Submitting the same work for more than one class
weak uncertainty avoidance
attitudes
multiple submissions
intercultural communication
13. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
reframing
stage fright
co-located
14. The act of interpreting a situation and treating the interpretation as real
least group size
encoding and decoding
deontology
labeling
15. The source's act of transforming an idea into a message to transmit to a receiver
listen
encoding
understand
negligence
16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
beliefs
talkaholic
parenthetical citations
conflict of interest
17. The minimum number of people needed to achieve the desired results
individualism
contextual barriers to listening
jargon
least group size
18. The general predisposition to avoid situations that require communication
communication apprehension
systematic desensitization
edited books
small power distance
19. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
direct quoting
audience
postmodern ethics
audience-centered presenter
20. The overall feel of the group - composed of all the group's relationships
climate
democratic leadership
permanence of records
shyness
21. The receiver's act of attaching meaning to a message sent by a source
visualization
decoding
authoritarian leadership
channel
22. The process in which you are engaging when you share personal or intimate information with an online audience
qualities that define communication
remember
groupthink
disclosure
23. Being adaptive - creative - and experimental in your communication style
demographic profile
conflict of interest
virtue ethics
flexible intercultural communication
24. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
attitudes
high-context culture
culture
deontology
25. The first stage of hearing is when you receive the message (or listen to it)
demographic profile
receive
asynchronous
synchronous
26. Motivating team members using a system of rewards and punishments
transactional leadership
high-context culture
multiplexity
self-interest
27. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
high-context culture
large-power distance
asynchronous
shyness
28. 'Learning' through experience that you can't change a situation
learned helplessness
audience-centered presenter
transformational leadership
incremental plagiarism
29. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
rigid rules
labeling
encoding
30. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
factors that can increase stage fright
low cues
understand
plagiarism
31. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
intercultural communication
multiple submissions
message
communication
32. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
self-interest
cognitive therapy
ethos
collectivism
33. The interplay between encoding and decoding messages
social loafing
feedback
advantages of working in teams
communication is irreversible
34. The affective aspect of a message
attitudes
receiver
relationship
discriminate
35. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
reframing
synchronous
understand
nominal group technique
36. Communicators who are located in physical proximity (such as the same room)
kickoff meeting
noise
co-located
individualism
37. The act of interpreting a situation and treating the interoperation as real
receiver
feedback
paraphrasing
labeling
38. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
individualism
intercultural communication
postmodern ethics
communication apprehension
39. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
domain
rigid rules
audience analysis
labeling
40. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
communication
audience
writer's block
41. A method that allows a public speaker to integrate research into the body of their text
oral citations
parenthetical citations
responding
content and relationship
42. A leadership style in which the leader makes decisions by herself
flexible intercultural communication
synergy
reticence
authoritarian leadership
43. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
rigid rules
fidelity
fields
noise
44. A culture in which meaning is expressed through explicit verbal messages
laissez-faire leadership
interpret
responding
low-context culture
45. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
conflict of interest
culture
positive reinforcement
46. A learned system of meanings which help us make sense in our everyday surroundings
demographic profile
culture
factors that can increase stage fright
message
47. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
virtue ethics
message
oral citations
48. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
asynchronous
strong uncertainty avoidance
large-power distance
49. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
synergy
face
respond
audience adaptation
50. The tendency of a person to avoid social interaction
individualism
shyness
action items
audience