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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The interplay between encoding and decoding messages






2. Having multiple types of connections with another person in your group






3. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






4. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






5. Communication that is not occurring in real time






6. The Greek word meaning 'credibility'






7. Our public selves that make up who we want to be seen as






8. Submitting the same work for more than one class






9. The receiver's act of attaching meaning to a message sent by a source






10. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






11. The recipient of a message






12. The first stage of hearing is when you receive the message (or listen to it)






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






15. Those upon whom the ideas - feelings - information - e.g. the message - are presented






16. A culture in which meaning is expressed through explicit verbal messages






17. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






18. Coming to group conclusion without critical thinking or evaluation of alternatives






19. Documented tasks assigned to a member for completion by a particular time






20. Taking another person's work in full and representing it as your one while making little or nor change to the material






21. Revealing personal or intimate information to an online audience






22. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






23. 'Learning' through experience that you can't change a situation






24. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






25. A type of therapy that helps alleviate people's fears through directed conversation






26. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






27. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






28. Being consciously aware of - and paying attention to our communication behavior






29. Considering the benefits or consequences of an action for oneself first - and for others second






30. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






31. To pay attention to sound. To hear something with thoughtful attention: give consideration






32. Audience members' likes and dislikes






33. A response that shows you care about the person and value what they have to say






34. The process of stating verbatim - in a presentation - information derived from an author other than oneself






35. Motivating team members using a system of rewards and punishments






36. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






37. The result of an act of encoding






38. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






39. The process in which you are engaging when you share personal or intimate information with an online audience






40. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






41. Recasting your interpretation of an event from a different perspective






42. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






43. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






44. A leadership style in which the leader is hands-off and allows members to make decisions on their own






45. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






46. What audience members hold to be true or false






47. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






48. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






49. Location - cultural differences - gender styles






50. Statistical data about an audience