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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
groupthink
fields
individualism
evaluate
2. Specialized and complicated terminology used by a particular discipline
jargon
subjective listening
affordances
advantages of working in teams
3. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
strong uncertainty avoidance
factors that can increase stage fright
discriminate
learned helplessness
4. The process of stating verbatim - in a presentation - information derived from an author other than oneself
direct quoting
writer's block
shyness
source
5. Communication that is not occurring in real time
ethos
ethical dilemma
psychographic profile
asynchronous communication
6. The tendency of a person to avoid social interaction
remember
evaluate
advantages of working in teams
shyness
7. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
co-located
cognitive reconstructing
message
deontology
8. Location - cultural differences - gender styles
contextual barriers to listening
content
writer's block
individualism
9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
asynchronous
stage fright
audience adaptation
logos
10. Those upon whom the ideas - feelings - information - e.g. the message - are presented
large-power distance
you cannot not communicate
audience
global plagiarism
11. Taking another person's work in full and representing it as your one while making little or nor change to the material
collectivism
negligence
global plagiarism
weak uncertainty avoidance
12. Describes the physical process of sound waves bouncing off of an eardrum
authoritarian leadership
learned helplessness
relationship
hearing
13. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
contextual barriers to listening
encoding
high-context culture
mindful communication
14. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
message
logos
inadequate positive reinforcement
attitudes
15. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
psychographic profile
labeling
audience analysis
Editorial columns (opinions pieces)
16. Recasting your interpretation of an event from a different perspective
reframing
consequentialism
mindful communication
listen
17. Audience members' likes and dislikes
responsibility
source
attitudes
stage fright
18. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
weak uncertainty avoidance
labeling
encoding and decoding
19. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
reticence
individualism
consensus
oral citations
20. Our public selves that make up who we want to be seen as
postmodern ethics
face
source
groupthink
21. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
Maslow's Hierarchy of Needs
globalization
multiple submissions
22. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
individualism
attitudes
Editorial columns (opinions pieces)
pseudonym
23. Service provider used for sending digital communication; usually associated with emails
Editorial columns (opinions pieces)
visualization
domain
transactional leadership
24. From the Greek word for 'the word;' it is translated as logic
direct quoting
logos
message
deontology
25. A method that allows a public speaker to integrate research into the body of their text
jargon
incremental plagiarism
nominal group technique
parenthetical citations
26. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
Maslow's Hierarchy of Needs
attitudes
remember
27. Falsely representing any material obtained from another source as your own work
laissez-faire leadership
plagiarism
low cues
collectivism
28. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
jargon
communication
action items
social loafing
29. Being adaptive - creative - and experimental in your communication style
action items
groupthink
nominal group technique
flexible intercultural communication
30. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
Editorial columns (opinions pieces)
relationship
ethical dilemma
dispositional communication anxiety
31. The perspective that the ethical quality of an action should be determined by evaluating its consequences
individualism
encoding
labeling
consequentialism
32. What an audience members judge to be right or wrong
ethics
logos
values
Editorial columns (opinions pieces)
33. Cultures that view conflict as natural and potentially positive
demographic profile
weak uncertainty avoidance
groupthink
noise
34. Standards for behavior that people don't alter even when the situation warrants
writer's block
rigid rules
culture
social loafing
35. If in an argument with a friend you may say something you regret but can't take it back
low cues
labeling
reframing
communication is irreversible
36. The interplay between encoding and decoding messages
global plagiarism
social loafing
confirming response
feedback
37. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
nominal group technique
direct quoting
provinsialism
large-power distance
38. The Greek word meaning 'credibility'
talkaholic
communication
message
ethos
39. The extent to which the message after transmission is similar to the message originally transmitted
Editorial columns (opinions pieces)
plagiarism
responsibility
fidelity
40. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
visualization
least group size
labeling
41. A sense of 'stuckness' when trying to write
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42. To bring to mind or think of again; to keep in mind for attention or consideration
demographics
disclose
remember
fidelity
43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
writer's block
labeling
audience-centered presenter
44. Revealing personal or intimate information to an online audience
disclose
reframing
task leader
content and relationship
45. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
rigid rules
receiver
talkaholic
46. The anxiety a person experiences when speaking in public
stage fright
demographics
permanence of records
negligence
47. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
laissez-faire leadership
consequentialism
kickoff meeting
edited books
48. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
message
visualization
domain
responding
49. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
disclose
understand
mindful communication
cognitive therapy
50. The source's act of transforming an idea into a message to transmit to a receiver
encoding
action items
flexible intercultural communication
groupthink