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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A learned system of meanings which help us make sense in our everyday surroundings
culture
conflict of interest
talkaholic
factors that can increase stage fright
2. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
visualization
low cues
encoding and decoding
Editorial columns (opinions pieces)
3. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
cognitive therapy
pseudonym
responding
4. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
decoding
negligence
audience adaptation
advantages of working in teams
5. Submitting the same work for more than one class
multiple submissions
responsibility
interpret
asynchronous communication
6. A leadership style in which the leader makes decisions by herself
kickoff meeting
authoritarian leadership
attitudes
understand
7. Mediated communication that occurs with both participants attending message exchange in real-time
punctuation
stage fright
labeling
synchronous
8. The source's act of transforming an idea into a message to transmit to a receiver
synergy
encoding
factors that can increase stage fright
small power distance
9. Service provider used for sending digital communication; usually associated with emails
subjective listening
relationship
domain
oral citations
10. If in an argument with a friend you may say something you regret but can't take it back
social loafing
communication is irreversible
task leader
contextual barriers to listening
11. Considering the benefits or consequences of an action for oneself first - and for others second
transformational leadership
backchanneling cues
self-interest
reticence
12. Being adaptive - creative - and experimental in your communication style
jargon
flexible intercultural communication
Maslow's Hierarchy of Needs
labeling
13. Stage of the five-step - active-listening model involves answering and giving feedback.
discriminate
multiplexity
responding
situational anxiety
14. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
relationship
domain
talkaholic
stage fright
15. Having multiple types of connections with another person in your group
mindful communication
multiplexity
noise
punctuation
16. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
systematic desensitization
reticence
evaluate
rigid rules
17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
values
two-pizza team
you cannot not communicate
audience-centered presenter
18. Shyness or communication apprehension
interpret
reticence
asynchronous
conspicuousness
19. Statistical data about an audience
remember
listen
strong uncertainty avoidance
demographics
20. Two or more people working together to produce a result they could not have produced on their own
patchwork plagiarism
intercultural communication
synergy
situational anxiety
21. Communicators who are located in physical proximity (such as the same room)
receive
co-located
feedback
relationship
22. Refers to audience members' general likes and dislikes in relation to particular subjects
global plagiarism
utilitarianism
content and relationship
attitudes
23. Being consciously aware of - and paying attention to our communication behavior
transformational leadership
globalization
mindful communication
noise
24. Specialized and complicated terminology used by a particular discipline
cybervetting
mindful communication
situational anxiety
jargon
25. In postmodern ethics - the obligation to respond to the actions of others
asynchronous communication
democratic leadership
direct quoting
responsibility
26. To pay attention to sound. To hear something with thoughtful attention: give consideration
ethics
listen
situational anxiety
co-located
27. The Greek word meaning 'credibility'
labeling
encoding
message
ethos
28. The process of stating verbatim - in a presentation - information derived from an author other than oneself
flexible intercultural communication
provinsialism
psychographic profile
direct quoting
29. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
systematic desensitization
stage fright
multiplexity
paraphrasing
30. A statement used in your presentation that demonstrates why the source you are referring to is credible
confirming response
qualifier
least group size
synchronous
31. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
jargon
synergy
values
low cues
32. The receiver's act of attaching meaning to a message sent by a source
decoding
situational anxiety
two-pizza team
groupthink
33. Therapeutic technique that helps alleviate people's fear through directed conversation
cognitive therapy
systematic desensitization
demographic profile
interpret
34. The tendency of a person to avoid social interaction
audience
affordances
shyness
talkaholic
35. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
fields
postmodern ethics
visualization
parenthetical citations
36. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
consequentialism
flexible intercultural communication
deontology
37. The normal anxiety people experience when they find themselves in a stressful situation
negligence
learned helplessness
shyness
situational anxiety
38. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
message
Editorial columns (opinions pieces)
qualities that define communication
patchwork plagiarism
39. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
visualization
encoding and decoding
conflict of interest
40. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
source
transactional leadership
message
41. A response that shows you care about the person and value what they have to say
confirming response
message
inadequate positive reinforcement
factors that can increase stage fright
42. The anxiety a person experiences when speaking in public
virtue ethics
stage fright
feedback
disclosure
43. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
source
edited books
confirming response
disclose
44. What audience members hold to be true or false
feedback
beliefs
audience
democratic leadership
45. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
edited books
attitudes
remember
interpret
46. A leadership style in which members participate in the decision-making process
democratic leadership
cybervetting
content and relationship
cognitive therapy
47. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
deontology
message
receiver
groupthink
48. Standards for behavior that people don't alter even when the situation warrants
communication apprehension
two-pizza team
groupthink
rigid rules
49. Cultures that view conflict as natural and potentially positive
asynchronous
weak uncertainty avoidance
content
audience analysis
50. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
listen
provinsialism
nominal group technique
cognitive therapy
Can you answer 50 questions in 15 minutes?
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