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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The interplay between encoding and decoding messages






2. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






3. To bring to mind or think of again; to keep in mind for attention or consideration






4. The anxiety a person experiences when speaking in public






5. The process of stating verbatim - in a presentation - information derived from an author other than oneself






6. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






7. Documented tasks assigned to a member for completion by a particular time






8. 'Learning' through experience that you can't change a situation






9. Statistical data about an audience






10. Shyness or communication apprehension






11. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






13. Our public selves that make up who we want to be seen as






14. Motivating team members using a system of rewards and punishments






15. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






16. What audience members hold to be true or false






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. The normal anxiety people experience when they find themselves in a stressful situation






19. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






20. When employers use internet searches and social networking sites to find out information or screen potential hires






21. The way in which people segment a sequence of words or behaviors






22. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






23. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






24. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






25. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






26. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






27. The general predisposition to avoid situations that require communication






28. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






29. Considering the benefits or consequences of an action for oneself first - and for others second






30. The act of interpreting a situation and treating the interpretation as real






31. The process in which you are engaging when you share personal or intimate information with an online audience






32. Recasting your interpretation of an event from a different perspective






33. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






34. An audience-centered approach to communication in which other perspectives are taken into account






35. The capabilities of the technology used to communicate online






36. Being adaptive - creative - and experimental in your communication style






37. Stage of the five-step - active-listening model involves answering and giving feedback.






38. Motivating team members by connecting them to a greater ideal






39. Describes the physical process of sound waves bouncing off of an eardrum






40. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






41. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






42. Having multiple types of connections with another person in your group






43. The perspective that the ethical quality of an action should be determined by evaluating its consequences






44. The organization style used for referencing citations in your actual presentation






45. The medium through which a message passes on its way from source to receiver






46. If in an argument with a friend you may say something you regret but can't take it back






47. When a team meaner slacks off because he know the work will get done regardless of his effort






48. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






49. A response that shows you care about the person and value what they have to say






50. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure







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