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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






2. To pay attention to sound. To hear something with thoughtful attention: give consideration






3. What an audience members judge to be right or wrong






4. The Greek word meaning 'credibility'






5. Audience members' likes and dislikes






6. Mediated communication that occurs with both participants attending message exchange in real-time






7. This type of communication apprehension occurs only in particular - and typically stressful - contexts






8. Those upon whom the ideas - feelings - information - e.g. the message - are presented






9. The first stage of hearing is when you receive the message (or listen to it)






10. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






11. A response that shows you care about the person and value what they have to say






12. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






13. When a team meaner slacks off because he know the work will get done regardless of his effort






14. Describes the physical process of sound waves bouncing off of an eardrum






15. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






16. A leadership style in which the leader makes decisions by herself






17. Statistical data about an audience






18. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






19. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






20. Our public selves that make up who we want to be seen as






21. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






22. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






23. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






24. The interplay between encoding and decoding messages






25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






26. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






27. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






28. Specialized and complicated terminology used by a particular discipline






29. In postmodern ethics - the obligation to respond to the actions of others






30. The process of stating verbatim - in a presentation - information derived from an author other than oneself






31. To bring to mind or think of again; to keep in mind for attention or consideration






32. The act of interpreting a situation and treating the interoperation as real






33. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






34. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






35. The minimum number of people needed to achieve the desired results






36. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






37. A method that allows a public speaker to integrate research into the body of their text






38. The general predisposition to avoid situations that require communication






39. Being consciously aware of - and paying attention to our communication behavior






40. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






41. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






42. A type of therapy that helps alleviate people's fears through directed conversation






43. When employers use internet searches and social networking sites to find out information or screen potential hires






44. What are the two levels/types of meaning every message transmits?






45. Originator of a message






46. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






47. Recasting your interpretation of an event from a different perspective






48. Revealing personal or intimate information to an online audience






49. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






50. The normal anxiety people experience when they find themselves in a stressful situation