SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others
parenthetical citations
strong uncertainty avoidance
communication
responsibility
2. Documented tasks assigned to a member for completion by a particular time
action items
two-pizza team
you cannot not communicate
receiver
3. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
confirming response
postmodern ethics
content
globalization
4. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
large-power distance
logos
two-pizza team
ethical dilemma
5. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
global plagiarism
cognitive therapy
feedback
provinsialism
6. Mediated communication that occurs with both participants attending message exchange in real-time
paraphrasing
task leader
flexible intercultural communication
synchronous
7. Communicators who are located in physical proximity (such as the same room)
culture
synergy
co-located
synchronous
8. Refers to audience members' general likes and dislikes in relation to particular subjects
labeling
content
attitudes
high-context culture
9. Being consciously aware of - and paying attention to our communication behavior
backchanneling cues
negligence
positive reinforcement
mindful communication
10. The way in which people segment a sequence of words or behaviors
disclosure
punctuation
writer's block
receiver
11. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
subjective listening
nominal group technique
factors that can increase stage fright
asynchronous
12. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
rigid rules
stage fright
paraphrasing
negligence
13. The Greek word meaning 'credibility'
least group size
domain
consensus
ethos
14. Being adaptive - creative - and experimental in your communication style
reticence
flexible intercultural communication
punctuation
direct quoting
15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
remember
advantages of working in teams
action items
responding
16. The recipient of a message
writer's block
confirming response
two-pizza team
receiver
17. Having multiple types of connections with another person in your group
multiplexity
task leader
paraphrasing
postmodern ethics
18. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
interpret
plagiarism
ethics
self-interest
19. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
strong uncertainty avoidance
edited books
co-located
dispositional communication anxiety
20. A tension between two opposing but valuable preferences
dialectic
situational anxiety
encoding
labeling
21. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
cybervetting
utilitarianism
attitudes
self-interest
22. Stage of the five-step - active-listening model involves answering and giving feedback.
responding
intercultural communication
logos
consensus
23. Process of communicating and interpreting communication—the official communication terms for these processes
subjective listening
mindful communication
patchwork plagiarism
encoding and decoding
24. The general predisposition to avoid situations that require communication
backchanneling cues
pseudonym
communication apprehension
inadequate positive reinforcement
25. When employers use internet searches and social networking sites to find out information or screen potential hires
inadequate positive reinforcement
intercultural communication
audience analysis
cybervetting
26. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
cognitive reconstructing
oral citations
transformational leadership
postmodern ethics
27. Motivating team members by connecting them to a greater ideal
pseudonym
demographics
transformational leadership
confirming response
28. The minimum number of people needed to achieve the desired results
least group size
labeling
action items
nominal group technique
29. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
30. The process in which you are engaging when you share personal or intimate information with an online audience
interpret
two-pizza team
communication
disclosure
31. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
audience analysis
qualifier
labeling
32. The substantive aspect of a message
kickoff meeting
noise
content
writer's block
33. Submitting the same work for more than one class
situational anxiety
demographics
negligence
multiple submissions
34. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
plagiarism
visualization
positive reinforcement
cybervetting
35. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
content
ethics
interpret
consensus
36. Originator of a message
audience adaptation
paraphrasing
source
mindful communication
37. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
rhetorical sensitivity
message
punctuation
understand
38. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
oral citations
situational anxiety
factors that can increase stage fright
39. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
dialectic
psychographic profile
visualization
situational anxiety
40. A leadership style in which the leader is hands-off and allows members to make decisions on their own
synchronous
laissez-faire leadership
democratic leadership
low cues
41. The result of an act of encoding
situational anxiety
action items
message
individualism
42. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
responding
domain
message
systematic desensitization
43. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
rhetorical sensitivity
communication
disclose
44. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
learned helplessness
inadequate positive reinforcement
psychographic profile
conspicuousness
45. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
strong uncertainty avoidance
individualism
beliefs
globalization
46. To bring to mind or think of again; to keep in mind for attention or consideration
remember
values
message
relationship
47. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
factors that can increase stage fright
co-located
multiplexity
48. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
feedback
attitudes
synchronous
two-pizza team
49. The capabilities of the technology used to communicate online
rhetorical sensitivity
permanence of records
affordances
learned helplessness
50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
virtue ethics
two-pizza team
synergy
kickoff meeting