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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The extent to which the message after transmission is similar to the message originally transmitted
communication is irreversible
fidelity
remember
postmodern ethics
2. Communicators who are located in physical proximity (such as the same room)
negligence
kickoff meeting
co-located
understand
3. When employers use internet searches and social networking sites to find out information or screen potential hires
disclosure
provinsialism
qualities that define communication
cybervetting
4. The act of interpreting a situation and treating the interoperation as real
labeling
multiplexity
consequentialism
stage fright
5. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
synergy
attitudes
advantages of working in teams
source
6. Revealing personal or intimate information to an online audience
confirming response
conflict of interest
situational anxiety
disclose
7. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
negligence
globalization
virtue ethics
dispositional communication anxiety
8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
provinsialism
situational anxiety
ethical dilemma
hearing
9. A type of therapy that helps alleviate people's fears through directed conversation
ethical dilemma
you cannot not communicate
cognitive therapy
responding
10. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
audience-centered presenter
authoritarian leadership
writer's block
11. A sense of 'stuckness' when trying to write
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12. Being consciously aware of - and paying attention to our communication behavior
democratic leadership
large-power distance
mindful communication
audience analysis
13. The affective aspect of a message
inadequate positive reinforcement
encoding
relationship
laissez-faire leadership
14. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
labeling
action items
low cues
social loafing
15. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
remember
logos
backchanneling cues
16. Submitting the same work for more than one class
action items
multiple submissions
punctuation
direct quoting
17. The general predisposition to avoid situations that require communication
communication apprehension
feedback
domain
respond
18. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
receive
psychographic profile
subjective listening
communication is irreversible
19. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
asynchronous
punctuation
paraphrasing
qualities that define communication
20. Communication that is not occurring in real time
qualifier
asynchronous communication
audience
collectivism
21. Two or more people working together to produce a result they could not have produced on their own
authoritarian leadership
least group size
demographics
synergy
22. A leadership style in which the leader makes decisions by herself
utilitarianism
cognitive therapy
authoritarian leadership
reframing
23. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
asynchronous communication
kickoff meeting
multiple submissions
ethics
24. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
learned helplessness
confirming response
situational anxiety
25. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
collectivism
nominal group technique
low-context culture
systematic desensitization
26. The receiver's act of attaching meaning to a message sent by a source
authoritarian leadership
decoding
dialectic
encoding
27. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
kickoff meeting
positive reinforcement
weak uncertainty avoidance
strong uncertainty avoidance
28. To pay attention to sound. To hear something with thoughtful attention: give consideration
multiplexity
listen
parenthetical citations
patchwork plagiarism
29. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
patchwork plagiarism
intercultural communication
channel
high-context culture
30. The result of an act of encoding
attitudes
cognitive reconstructing
message
least group size
31. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
relationship
channel
audience-centered presenter
32. The substantive aspect of a message
conspicuousness
negligence
punctuation
content
33. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
multiplexity
discriminate
receiver
34. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
disclose
psychographic profile
attitudes
35. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
labeling
discriminate
cognitive therapy
social loafing
36. Service provider used for sending digital communication; usually associated with emails
evaluate
reticence
writer's block
domain
37. Being adaptive - creative - and experimental in your communication style
interpret
encoding
negligence
flexible intercultural communication
38. The way in which people segment a sequence of words or behaviors
democratic leadership
Editorial columns (opinions pieces)
receive
punctuation
39. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
groupthink
values
ethics
labeling
40. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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41. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
utilitarianism
demographic profile
flexible intercultural communication
provinsialism
42. What audience members hold to be true or false
beliefs
disclosure
ethos
situational anxiety
43. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
audience
self-interest
oral citations
44. This type of communication apprehension occurs only in particular - and typically stressful - contexts
qualities that define communication
small power distance
low cues
situational anxiety
45. An audience-centered approach to communication in which other perspectives are taken into account
source
rhetorical sensitivity
dialectic
demographic profile
46. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
groupthink
cybervetting
transformational leadership
47. The source's act of transforming an idea into a message to transmit to a receiver
action items
demographic profile
encoding
democratic leadership
48. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
reticence
groupthink
systematic desensitization
weak uncertainty avoidance
49. Originator of a message
rhetorical sensitivity
source
positive reinforcement
systematic desensitization
50. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
small power distance
audience adaptation
disclose
remember