SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being adaptive - creative - and experimental in your communication style
confirming response
two-pizza team
global plagiarism
flexible intercultural communication
2. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
small power distance
remember
fields
3. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
consensus
incremental plagiarism
audience analysis
consequentialism
4. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
qualities that define communication
two-pizza team
least group size
confirming response
5. Communication that is not occurring in real time
intercultural communication
negligence
utilitarianism
asynchronous communication
6. Having multiple types of connections with another person in your group
co-located
multiplexity
high-context culture
content
7. The act of interpreting a situation and treating the interpretation as real
edited books
labeling
Maslow's Hierarchy of Needs
plagiarism
8. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
rhetorical sensitivity
asynchronous communication
incremental plagiarism
globalization
9. The normal anxiety people experience when they find themselves in a stressful situation
affordances
weak uncertainty avoidance
reframing
situational anxiety
10. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
negligence
weak uncertainty avoidance
you cannot not communicate
understand
11. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
communication
groupthink
ethos
high-context culture
12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
shyness
negligence
source
ethics
13. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
situational anxiety
ethos
responding
qualities that define communication
14. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
utilitarianism
fields
evaluate
domain
15. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
nominal group technique
asynchronous
feedback
understand
16. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
feedback
inadequate positive reinforcement
labeling
small power distance
17. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
feedback
shyness
writer's block
18. The extent to which the message after transmission is similar to the message originally transmitted
consequentialism
receiver
beliefs
fidelity
19. The result of an act of encoding
responding
message
fidelity
climate
20. The source's act of transforming an idea into a message to transmit to a receiver
direct quoting
stage fright
Editorial columns (opinions pieces)
encoding
21. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
laissez-faire leadership
weak uncertainty avoidance
talkaholic
edited books
22. The capabilities of the technology used to communicate online
affordances
qualities that define communication
incremental plagiarism
rigid rules
23. The process of stating verbatim - in a presentation - information derived from an author other than oneself
source
direct quoting
respond
encoding
24. The tendency of a person to avoid social interaction
synergy
decoding
inadequate positive reinforcement
shyness
25. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
disclosure
dispositional communication anxiety
intercultural communication
evaluate
26. Taking another person's work in full and representing it as your one while making little or nor change to the material
strong uncertainty avoidance
oral citations
global plagiarism
beliefs
27. Recasting your interpretation of an event from a different perspective
reframing
global plagiarism
fields
transactional leadership
28. Two or more people working together to produce a result they could not have produced on their own
edited books
synergy
climate
responding
29. Feeling that you are an unwelcome focus of attention
conspicuousness
feedback
collectivism
cognitive therapy
30. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
patchwork plagiarism
individualism
cybervetting
31. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
encoding and decoding
logos
intercultural communication
dialectic
32. Motivating team members by connecting them to a greater ideal
asynchronous communication
collectivism
message
transformational leadership
33. Being consciously aware of - and paying attention to our communication behavior
stage fright
paraphrasing
mindful communication
factors that can increase stage fright
34. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
two-pizza team
self-interest
cognitive reconstructing
ethical dilemma
35. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
writer's block
talkaholic
psychographic profile
low cues
36. From the Greek word for 'the word;' it is translated as logic
disclose
logos
asynchronous communication
authoritarian leadership
37. What audience members hold to be true or false
large-power distance
mindful communication
incremental plagiarism
beliefs
38. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
demographics
qualifier
oral citations
39. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
reticence
demographics
affordances
systematic desensitization
40. Refers to audience members' general likes and dislikes in relation to particular subjects
ethical dilemma
rhetorical sensitivity
attitudes
hearing
41. When employers use internet searches and social networking sites to find out information or screen potential hires
situational anxiety
asynchronous communication
cybervetting
responding
42. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
multiple submissions
cybervetting
respond
43. Originator of a message
source
ethical dilemma
intercultural communication
nominal group technique
44. The medium through which a message passes on its way from source to receiver
least group size
audience-centered presenter
labeling
channel
45. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
democratic leadership
disclose
postmodern ethics
multiple submissions
46. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
reframing
labeling
globalization
47. In postmodern ethics - the obligation to respond to the actions of others
responsibility
small power distance
feedback
self-interest
48. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
conflict of interest
consensus
small power distance
message
49. The interplay between encoding and decoding messages
ethics
positive reinforcement
jargon
feedback
50. Audience members' likes and dislikes
audience analysis
cognitive therapy
attitudes
pseudonym