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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
ethical dilemma
remember
patchwork plagiarism
fields
2. Standards for behavior that people don't alter even when the situation warrants
transformational leadership
social loafing
rigid rules
individualism
3. To pay attention to sound. To hear something with thoughtful attention: give consideration
audience-centered presenter
labeling
listen
large-power distance
4. The source's act of transforming an idea into a message to transmit to a receiver
inadequate positive reinforcement
encoding
collectivism
confirming response
5. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
least group size
groupthink
negligence
transactional leadership
6. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
evaluate
deontology
virtue ethics
factors that can increase stage fright
7. The extent to which the message after transmission is similar to the message originally transmitted
transformational leadership
pseudonym
Editorial columns (opinions pieces)
fidelity
8. Revealing personal or intimate information to an online audience
social loafing
disclose
cognitive reconstructing
co-located
9. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
message
high-context culture
authoritarian leadership
low cues
10. The process in which you are engaging when you share personal or intimate information with an online audience
beliefs
disclosure
learned helplessness
face
11. Mediated communication that occurs with both participants attending message exchange in real-time
understand
incremental plagiarism
intercultural communication
synchronous
12. The medium through which a message passes on its way from source to receiver
self-interest
demographics
channel
encoding and decoding
13. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
synchronous
inadequate positive reinforcement
paraphrasing
domain
14. A type of therapy that helps alleviate people's fears through directed conversation
nominal group technique
fields
audience
cognitive therapy
15. The substantive aspect of a message
cognitive therapy
postmodern ethics
content
attitudes
16. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
face
permanence of records
audience adaptation
responsibility
17. Taking another person's work in full and representing it as your one while making little or nor change to the material
labeling
global plagiarism
ethos
reticence
18. Describes the physical process of sound waves bouncing off of an eardrum
evaluate
hearing
feedback
asynchronous communication
19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
flexible intercultural communication
utilitarianism
transformational leadership
small power distance
20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
receiver
ethical dilemma
writer's block
kickoff meeting
21. Stage of the five-step - active-listening model involves answering and giving feedback.
labeling
multiplexity
deontology
responding
22. The overall feel of the group - composed of all the group's relationships
groupthink
climate
disclosure
understand
23. Shyness or communication apprehension
multiplexity
reticence
content and relationship
consensus
24. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
labeling
dispositional communication anxiety
fields
25. Process of communicating and interpreting communication—the official communication terms for these processes
discriminate
audience-centered presenter
attitudes
encoding and decoding
26. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
disclosure
systematic desensitization
dispositional communication anxiety
27. The recipient of a message
disclosure
receiver
shyness
domain
28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
nominal group technique
social loafing
utilitarianism
29. A sense of 'stuckness' when trying to write
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30. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
least group size
fields
Maslow's Hierarchy of Needs
oral citations
31. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
stage fright
psychographic profile
labeling
visualization
32. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
responsibility
audience-centered presenter
factors that can increase stage fright
nominal group technique
33. Specialized and complicated terminology used by a particular discipline
Editorial columns (opinions pieces)
jargon
small power distance
climate
34. Recasting your interpretation of an event from a different perspective
writer's block
cognitive reconstructing
contextual barriers to listening
reframing
35. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
individualism
permanence of records
inadequate positive reinforcement
36. A tension between two opposing but valuable preferences
nominal group technique
synergy
dialectic
cognitive reconstructing
37. Audience members' likes and dislikes
self-interest
attitudes
interpret
discriminate
38. The interplay between encoding and decoding messages
cybervetting
demographics
situational anxiety
feedback
39. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
stage fright
punctuation
strong uncertainty avoidance
40. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
groupthink
talkaholic
synchronous
asynchronous communication
41. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
you cannot not communicate
source
communication
strong uncertainty avoidance
42. Communication that is not occurring in real-time
communication apprehension
asynchronous
plagiarism
democratic leadership
43. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
ethical dilemma
audience-centered presenter
positive reinforcement
intercultural communication
44. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
feedback
dispositional communication anxiety
social loafing
45. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
attitudes
nominal group technique
Editorial columns (opinions pieces)
edited books
46. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
writer's block
individualism
deontology
47. Motivating team members using a system of rewards and punishments
utilitarianism
jargon
pseudonym
transactional leadership
48. The minimum number of people needed to achieve the desired results
low-context culture
least group size
qualifier
asynchronous
49. Therapeutic technique that helps alleviate people's fear through directed conversation
demographic profile
disclose
visualization
cognitive therapy
50. Falsely representing any material obtained from another source as your own work
labeling
fields
multiplexity
plagiarism
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