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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To say something in return: make an answer; to react in response






2. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






3. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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4. Cultures that view conflict as natural and potentially positive






5. 'Learning' through experience that you can't change a situation






6. Having multiple types of connections with another person in your group






7. Therapeutic technique that helps alleviate people's fear through directed conversation






8. In postmodern ethics - the obligation to respond to the actions of others






9. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






10. The tendency of a person to avoid social interaction






11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






12. Service provider used for sending digital communication; usually associated with emails






13. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






14. Originator of a message






15. Our public selves that make up who we want to be seen as






16. Location - cultural differences - gender styles






17. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






18. What an audience members judge to be right or wrong






19. Falsely representing any material obtained from another source as your own work






20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






21. Standards for behavior that people don't alter even when the situation warrants






22. Motivating team members using a system of rewards and punishments






23. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






24. Refers to audience members' general likes and dislikes in relation to particular subjects






25. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






26. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






27. The organization style used for referencing citations in your actual presentation






28. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






29. Submitting the same work for more than one class






30. From the Greek word for 'the word;' it is translated as logic






31. Recasting your interpretation of an event from a different perspective






32. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






33. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






34. Cultures that view conflict as a threat and to be avoided






35. When a team meaner slacks off because he know the work will get done regardless of his effort






36. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






37. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






38. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






39. A leadership style in which the leader is hands-off and allows members to make decisions on their own






40. A response that shows you care about the person and value what they have to say






41. Describes the physical process of sound waves bouncing off of an eardrum






42. A sense of 'stuckness' when trying to write

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43. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






44. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






45. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






46. The affective aspect of a message






47. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






48. What audience members hold to be true or false






49. An audience-centered approach to communication in which other perspectives are taken into account






50. Specialized and complicated terminology used by a particular discipline