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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Falsely representing any material obtained from another source as your own work
ethical dilemma
dialectic
plagiarism
fields
2. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
learned helplessness
collectivism
encoding and decoding
groupthink
3. Our public selves that make up who we want to be seen as
content
synchronous
patchwork plagiarism
face
4. The recipient of a message
authoritarian leadership
parenthetical citations
responsibility
receiver
5. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
reticence
low cues
consensus
punctuation
6. The process in which you are engaging when you share personal or intimate information with an online audience
direct quoting
cognitive therapy
disclosure
stage fright
7. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
stage fright
psychographic profile
evaluate
factors that can increase stage fright
8. The substantive aspect of a message
kickoff meeting
content
relationship
inadequate positive reinforcement
9. An audience-centered approach to communication in which other perspectives are taken into account
understand
global plagiarism
disclose
rhetorical sensitivity
10. 'Learning' through experience that you can't change a situation
incremental plagiarism
globalization
learned helplessness
virtue ethics
11. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
learned helplessness
you cannot not communicate
social loafing
utilitarianism
12. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
authoritarian leadership
encoding and decoding
nominal group technique
13. Submitting the same work for more than one class
multiple submissions
hearing
evaluate
consensus
14. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
synchronous
respond
demographic profile
two-pizza team
15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
backchanneling cues
advantages of working in teams
fields
visualization
16. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
reticence
noise
Editorial columns (opinions pieces)
17. The affective aspect of a message
multiplexity
dialectic
receive
relationship
18. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
demographic profile
values
qualities that define communication
confirming response
19. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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20. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
task leader
qualifier
logos
large-power distance
21. The first stage of hearing is when you receive the message (or listen to it)
receive
audience analysis
social loafing
audience adaptation
22. When employers use internet searches and social networking sites to find out information or screen potential hires
visualization
understand
cybervetting
self-interest
23. The organization style used for referencing citations in your actual presentation
strong uncertainty avoidance
groupthink
responding
oral citations
24. A tension between two opposing but valuable preferences
discriminate
responding
dialectic
fidelity
25. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
learned helplessness
utilitarianism
understand
audience
26. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
authoritarian leadership
patchwork plagiarism
talkaholic
high-context culture
27. Taking another person's work in full and representing it as your one while making little or nor change to the material
jargon
message
oral citations
global plagiarism
28. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
paraphrasing
feedback
patchwork plagiarism
29. Any condition that affects the fidelity of the message being sent (internal or external)
face
situational anxiety
conflict of interest
noise
30. Revealing personal or intimate information to an online audience
listen
values
disclose
learned helplessness
31. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
backchanneling cues
communication
responsibility
32. The source's act of transforming an idea into a message to transmit to a receiver
encoding
strong uncertainty avoidance
laissez-faire leadership
utilitarianism
33. This type of communication apprehension occurs only in particular - and typically stressful - contexts
pseudonym
situational anxiety
paraphrasing
reticence
34. The act of interpreting a situation and treating the interpretation as real
noise
labeling
logos
fidelity
35. Communicators who are located in physical proximity (such as the same room)
labeling
co-located
qualifier
social loafing
36. Considering the benefits or consequences of an action for oneself first - and for others second
communication
inadequate positive reinforcement
self-interest
subjective listening
37. Shyness or communication apprehension
asynchronous
Editorial columns (opinions pieces)
labeling
reticence
38. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
demographic profile
dispositional communication anxiety
advantages of working in teams
self-interest
39. A leadership style in which the leader is hands-off and allows members to make decisions on their own
ethical dilemma
laissez-faire leadership
negligence
groupthink
40. If in an argument with a friend you may say something you regret but can't take it back
advantages of working in teams
low cues
message
communication is irreversible
41. Coming to group conclusion without critical thinking or evaluation of alternatives
encoding
low cues
groupthink
evaluate
42. The medium through which a message passes on its way from source to receiver
edited books
channel
small power distance
collectivism
43. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
small power distance
source
visualization
writer's block
44. The process of stating verbatim - in a presentation - information derived from an author other than oneself
cognitive reconstructing
plagiarism
direct quoting
contextual barriers to listening
45. The receiver's act of attaching meaning to a message sent by a source
decoding
utilitarianism
transactional leadership
positive reinforcement
46. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
audience-centered presenter
reticence
dispositional communication anxiety
small power distance
47. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
attitudes
conflict of interest
intercultural communication
48. Cultures that view conflict as a threat and to be avoided
situational anxiety
strong uncertainty avoidance
logos
psychographic profile
49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
demographics
discriminate
virtue ethics
50. What are the two levels/types of meaning every message transmits?
content and relationship
advantages of working in teams
backchanneling cues
demographic profile