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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The substantive aspect of a message






2. The act of interpreting a situation and treating the interoperation as real






3. To bring to mind or think of again; to keep in mind for attention or consideration






4. The first stage of hearing is when you receive the message (or listen to it)






5. To pay attention to sound. To hear something with thoughtful attention: give consideration






6. To say something in return: make an answer; to react in response






7. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






8. A response that shows you care about the person and value what they have to say






9. Feeling that you are an unwelcome focus of attention






10. Communication that is not occurring in real-time






11. The result of an act of encoding






12. Communicators who are located in physical proximity (such as the same room)






13. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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14. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






15. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






16. A learned system of meanings which help us make sense in our everyday surroundings






17. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






18. A leadership style in which members participate in the decision-making process






19. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






20. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






21. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






22. Shyness or communication apprehension






23. This type of communication apprehension occurs only in particular - and typically stressful - contexts






24. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






25. What an audience members judge to be right or wrong






26. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






28. Submitting the same work for more than one class






29. Motivating team members using a system of rewards and punishments






30. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






31. Cultures that view conflict as a threat and to be avoided






32. The normal anxiety people experience when they find themselves in a stressful situation






33. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






34. This type of leader emphasizes accomplishing goals and managing time above all else






35. When employers use internet searches and social networking sites to find out information or screen potential hires






36. Documented tasks assigned to a member for completion by a particular time






37. If in an argument with a friend you may say something you regret but can't take it back






38. The anxiety a person experiences when speaking in public






39. A leadership style in which the leader makes decisions by herself






40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






41. What audience members hold to be true or false






42. Considering the benefits or consequences of an action for oneself first - and for others second






43. Motivating team members by connecting them to a greater ideal






44. The perspective that the ethical quality of an action should be determined by evaluating its consequences






45. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






46. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






47. Having multiple types of connections with another person in your group






48. The way in which people segment a sequence of words or behaviors






49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






50. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept







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