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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
individualism
interpret
strong uncertainty avoidance
consensus
2. A sense of 'stuckness' when trying to write
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3. A culture in which meaning is expressed through explicit verbal messages
source
channel
large-power distance
low-context culture
4. What audience members hold to be true or false
low cues
audience
virtue ethics
beliefs
5. Two or more people working together to produce a result they could not have produced on their own
authoritarian leadership
stage fright
learned helplessness
synergy
6. A type of therapy that helps alleviate people's fears through directed conversation
parenthetical citations
cognitive therapy
qualifier
globalization
7. The anxiety a person experiences when speaking in public
kickoff meeting
respond
stage fright
plagiarism
8. Submitting the same work for more than one class
multiple submissions
factors that can increase stage fright
learned helplessness
nominal group technique
9. The act of interpreting a situation and treating the interpretation as real
flexible intercultural communication
synergy
democratic leadership
labeling
10. The medium through which a message passes on its way from source to receiver
cognitive therapy
paraphrasing
channel
transactional leadership
11. Service provider used for sending digital communication; usually associated with emails
domain
affordances
synchronous
visualization
12. The receiver's act of attaching meaning to a message sent by a source
decoding
rigid rules
groupthink
domain
13. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
face
strong uncertainty avoidance
logos
14. When a team meaner slacks off because he know the work will get done regardless of his effort
message
kickoff meeting
social loafing
content and relationship
15. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
jargon
large-power distance
qualities that define communication
remember
16. A response that shows you care about the person and value what they have to say
subjective listening
large-power distance
confirming response
advantages of working in teams
17. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
cognitive reconstructing
multiplexity
face
18. This type of communication apprehension occurs only in particular - and typically stressful - contexts
talkaholic
reticence
situational anxiety
parenthetical citations
19. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
shyness
noise
deontology
discriminate
20. Any condition that affects the fidelity of the message being sent (internal or external)
noise
communication
conflict of interest
message
21. The way in which people segment a sequence of words or behaviors
values
punctuation
collectivism
relationship
22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
climate
provinsialism
culture
two-pizza team
23. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
permanence of records
cognitive reconstructing
audience adaptation
individualism
24. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
message
attitudes
disclosure
25. The tendency of a person to avoid social interaction
small power distance
deontology
shyness
low-context culture
26. Having multiple types of connections with another person in your group
synchronous
multiplexity
transformational leadership
situational anxiety
27. Being consciously aware of - and paying attention to our communication behavior
mindful communication
stage fright
labeling
Editorial columns (opinions pieces)
28. Cues to let the speaker know you're listening
hearing
channel
backchanneling cues
message
29. Documented tasks assigned to a member for completion by a particular time
provinsialism
listen
action items
postmodern ethics
30. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
channel
subjective listening
consensus
flexible intercultural communication
31. Cultures that view conflict as a threat and to be avoided
laissez-faire leadership
talkaholic
strong uncertainty avoidance
discriminate
32. To say something in return: make an answer; to react in response
permanence of records
communication
respond
co-located
33. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
transactional leadership
domain
stage fright
kickoff meeting
34. Location - cultural differences - gender styles
confirming response
attitudes
punctuation
contextual barriers to listening
35. A tension between two opposing but valuable preferences
relationship
dialectic
visualization
encoding and decoding
36. If in an argument with a friend you may say something you regret but can't take it back
contextual barriers to listening
consensus
communication is irreversible
small power distance
37. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
two-pizza team
communication is irreversible
dispositional communication anxiety
visualization
38. The first stage of hearing is when you receive the message (or listen to it)
kickoff meeting
receive
permanence of records
consequentialism
39. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
collectivism
flexible intercultural communication
virtue ethics
democratic leadership
40. Being adaptive - creative - and experimental in your communication style
psychographic profile
attitudes
flexible intercultural communication
jargon
41. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
conspicuousness
subjective listening
patchwork plagiarism
groupthink
42. The recipient of a message
content and relationship
receiver
situational anxiety
shyness
43. The organization style used for referencing citations in your actual presentation
oral citations
kickoff meeting
deontology
disclosure
44. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
encoding and decoding
you cannot not communicate
high-context culture
45. A statement used in your presentation that demonstrates why the source you are referring to is credible
individualism
qualifier
high-context culture
fields
46. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
understand
co-located
audience analysis
conspicuousness
47. Motivating team members by connecting them to a greater ideal
globalization
social loafing
transformational leadership
backchanneling cues
48. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
message
groupthink
responding
inadequate positive reinforcement
49. Describes the physical process of sound waves bouncing off of an eardrum
hearing
laissez-faire leadership
encoding
synchronous
50. The act of interpreting a situation and treating the interoperation as real
low cues
provinsialism
labeling
demographics