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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a team meaner slacks off because he know the work will get done regardless of his effort






2. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






3. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






4. Any condition that affects the fidelity of the message being sent (internal or external)






5. The anxiety a person experiences when speaking in public






6. A sense of 'stuckness' when trying to write

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7. What audience members hold to be true or false






8. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






9. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






10. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






11. Statistical data about an audience






12. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






13. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






14. Documented tasks assigned to a member for completion by a particular time






15. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






16. Considering the benefits or consequences of an action for oneself first - and for others second






17. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






18. Cues to let the speaker know you're listening






19. This type of leader emphasizes accomplishing goals and managing time above all else






20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






21. A type of therapy that helps alleviate people's fears through directed conversation






22. What are the two levels/types of meaning every message transmits?






23. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






24. Motivating team members by connecting them to a greater ideal






25. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






26. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






27. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






28. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






29. The process in which you are engaging when you share personal or intimate information with an online audience






30. A method that allows a public speaker to integrate research into the body of their text






31. Stage of the five-step - active-listening model involves answering and giving feedback.






32. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






33. A response that shows you care about the person and value what they have to say






34. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






35. Recasting your interpretation of an event from a different perspective






36. The recipient of a message






37. A tension between two opposing but valuable preferences






38. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






39. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






40. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






41. In postmodern ethics - the obligation to respond to the actions of others






42. Feeling that you are an unwelcome focus of attention






43. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






44. Falsely representing any material obtained from another source as your own work






45. What an audience members judge to be right or wrong






46. The tendency of a person to avoid social interaction






47. Those upon whom the ideas - feelings - information - e.g. the message - are presented






48. The general predisposition to avoid situations that require communication






49. The act of interpreting a situation and treating the interoperation as real






50. The organization style used for referencing citations in your actual presentation