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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






2. A sense of 'stuckness' when trying to write

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3. A culture in which meaning is expressed through explicit verbal messages






4. What audience members hold to be true or false






5. Two or more people working together to produce a result they could not have produced on their own






6. A type of therapy that helps alleviate people's fears through directed conversation






7. The anxiety a person experiences when speaking in public






8. Submitting the same work for more than one class






9. The act of interpreting a situation and treating the interpretation as real






10. The medium through which a message passes on its way from source to receiver






11. Service provider used for sending digital communication; usually associated with emails






12. The receiver's act of attaching meaning to a message sent by a source






13. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






14. When a team meaner slacks off because he know the work will get done regardless of his effort






15. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






16. A response that shows you care about the person and value what they have to say






17. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






18. This type of communication apprehension occurs only in particular - and typically stressful - contexts






19. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






20. Any condition that affects the fidelity of the message being sent (internal or external)






21. The way in which people segment a sequence of words or behaviors






22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






23. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






24. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






25. The tendency of a person to avoid social interaction






26. Having multiple types of connections with another person in your group






27. Being consciously aware of - and paying attention to our communication behavior






28. Cues to let the speaker know you're listening






29. Documented tasks assigned to a member for completion by a particular time






30. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






31. Cultures that view conflict as a threat and to be avoided






32. To say something in return: make an answer; to react in response






33. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






34. Location - cultural differences - gender styles






35. A tension between two opposing but valuable preferences






36. If in an argument with a friend you may say something you regret but can't take it back






37. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






38. The first stage of hearing is when you receive the message (or listen to it)






39. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






40. Being adaptive - creative - and experimental in your communication style






41. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






42. The recipient of a message






43. The organization style used for referencing citations in your actual presentation






44. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






45. A statement used in your presentation that demonstrates why the source you are referring to is credible






46. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






47. Motivating team members by connecting them to a greater ideal






48. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






49. Describes the physical process of sound waves bouncing off of an eardrum






50. The act of interpreting a situation and treating the interoperation as real