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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






2. Submitting the same work for more than one class






3. Cultures that view conflict as natural and potentially positive






4. The recipient of a message






5. The perspective that the ethical quality of an action should be determined by evaluating its consequences






6. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






7. Communication that is not occurring in real time






8. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






9. The affective aspect of a message






10. A tension between two opposing but valuable preferences






11. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






12. Considering the benefits or consequences of an action for oneself first - and for others second






13. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






14. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






15. An audience-centered approach to communication in which other perspectives are taken into account






16. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






17. The normal anxiety people experience when they find themselves in a stressful situation






18. Specialized and complicated terminology used by a particular discipline






19. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






21. Originator of a message






22. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






23. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






24. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






25. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






26. In postmodern ethics - the obligation to respond to the actions of others






27. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






28. The minimum number of people needed to achieve the desired results






29. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






30. Those upon whom the ideas - feelings - information - e.g. the message - are presented






31. A leadership style in which the leader makes decisions by herself






32. The result of an act of encoding






33. If in an argument with a friend you may say something you regret but can't take it back






34. To bring to mind or think of again; to keep in mind for attention or consideration






35. The process of stating verbatim - in a presentation - information derived from an author other than oneself






36. What are the two levels/types of meaning every message transmits?






37. Motivating team members using a system of rewards and punishments






38. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






39. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






41. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






42. The act of interpreting a situation and treating the interpretation as real






43. The source's act of transforming an idea into a message to transmit to a receiver






44. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






45. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






46. Standards for behavior that people don't alter even when the situation warrants






47. Statistical data about an audience






48. The interplay between encoding and decoding messages






49. The anxiety a person experiences when speaking in public






50. Cultures that view conflict as a threat and to be avoided