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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others






2. Documented tasks assigned to a member for completion by a particular time






3. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






4. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






5. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






6. Mediated communication that occurs with both participants attending message exchange in real-time






7. Communicators who are located in physical proximity (such as the same room)






8. Refers to audience members' general likes and dislikes in relation to particular subjects






9. Being consciously aware of - and paying attention to our communication behavior






10. The way in which people segment a sequence of words or behaviors






11. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






12. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






13. The Greek word meaning 'credibility'






14. Being adaptive - creative - and experimental in your communication style






15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






16. The recipient of a message






17. Having multiple types of connections with another person in your group






18. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






19. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






20. A tension between two opposing but valuable preferences






21. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






22. Stage of the five-step - active-listening model involves answering and giving feedback.






23. Process of communicating and interpreting communication—the official communication terms for these processes






24. The general predisposition to avoid situations that require communication






25. When employers use internet searches and social networking sites to find out information or screen potential hires






26. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






27. Motivating team members by connecting them to a greater ideal






28. The minimum number of people needed to achieve the desired results






29. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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30. The process in which you are engaging when you share personal or intimate information with an online audience






31. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






32. The substantive aspect of a message






33. Submitting the same work for more than one class






34. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






35. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






36. Originator of a message






37. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






38. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






39. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






40. A leadership style in which the leader is hands-off and allows members to make decisions on their own






41. The result of an act of encoding






42. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






43. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






44. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






45. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






46. To bring to mind or think of again; to keep in mind for attention or consideration






47. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






48. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






49. The capabilities of the technology used to communicate online






50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other