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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






2. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






3. What an audience members judge to be right or wrong






4. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






5. The medium through which a message passes on its way from source to receiver






6. The minimum number of people needed to achieve the desired results






7. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






8. Stage of the five-step - active-listening model involves answering and giving feedback.






9. The Greek word meaning 'credibility'






10. The first stage of hearing is when you receive the message (or listen to it)






11. Statistical data about an audience






12. To bring to mind or think of again; to keep in mind for attention or consideration






13. Documented tasks assigned to a member for completion by a particular time






14. To pay attention to sound. To hear something with thoughtful attention: give consideration






15. Cultures that view conflict as a threat and to be avoided






16. Recasting your interpretation of an event from a different perspective






17. A culture in which meaning is expressed through explicit verbal messages






18. The result of an act of encoding






19. To say something in return: make an answer; to react in response






20. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






21. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






22. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






23. Shyness or communication apprehension






24. 'Learning' through experience that you can't change a situation






25. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






26. The way in which people segment a sequence of words or behaviors






27. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






28. The act of interpreting a situation and treating the interoperation as real






29. What are the two levels/types of meaning every message transmits?






30. The perspective that the ethical quality of an action should be determined by evaluating its consequences






31. This type of leader emphasizes accomplishing goals and managing time above all else






32. The recipient of a message






33. Having multiple types of connections with another person in your group






34. The receiver's act of attaching meaning to a message sent by a source






35. The process in which you are engaging when you share personal or intimate information with an online audience






36. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






37. The capabilities of the technology used to communicate online






38. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






39. Describes the physical process of sound waves bouncing off of an eardrum






40. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






41. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






42. Motivating team members using a system of rewards and punishments






43. The general predisposition to avoid situations that require communication






44. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






45. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






46. Those upon whom the ideas - feelings - information - e.g. the message - are presented






47. Mediated communication that occurs with both participants attending message exchange in real-time






48. From the Greek word for 'the word;' it is translated as logic






49. Being consciously aware of - and paying attention to our communication behavior






50. Refers to audience members' general likes and dislikes in relation to particular subjects







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Can you answer 50 questions in 15 minutes?


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