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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






2. The first stage of hearing is when you receive the message (or listen to it)






3. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






4. Standards for behavior that people don't alter even when the situation warrants






5. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






6. When employers use internet searches and social networking sites to find out information or screen potential hires






7. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






8. A leadership style in which the leader is hands-off and allows members to make decisions on their own






9. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






10. The anxiety a person experiences when speaking in public






11. 'Learning' through experience that you can't change a situation






12. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






13. Those upon whom the ideas - feelings - information - e.g. the message - are presented






14. Process of communicating and interpreting communication—the official communication terms for these processes






15. Communicators who are located in physical proximity (such as the same room)






16. A culture in which meaning is expressed through explicit verbal messages






17. The medium through which a message passes on its way from source to receiver






18. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






19. When a team meaner slacks off because he know the work will get done regardless of his effort






20. Submitting the same work for more than one class






21. The overall feel of the group - composed of all the group's relationships






22. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






23. The process of stating verbatim - in a presentation - information derived from an author other than oneself






24. Considering the benefits or consequences of an action for oneself first - and for others second






25. This type of communication apprehension occurs only in particular - and typically stressful - contexts






26. A statement used in your presentation that demonstrates why the source you are referring to is credible






27. To bring to mind or think of again; to keep in mind for attention or consideration






28. A sense of 'stuckness' when trying to write

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29. The interplay between encoding and decoding messages






30. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






31. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






32. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






33. Recasting your interpretation of an event from a different perspective






34. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






35. Having multiple types of connections with another person in your group






36. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






37. The perspective that the ethical quality of an action should be determined by evaluating its consequences






38. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






39. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






40. Being consciously aware of - and paying attention to our communication behavior






41. Audience members' likes and dislikes






42. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






43. The way in which people segment a sequence of words or behaviors






44. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






45. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






46. The result of an act of encoding






47. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






48. The act of interpreting a situation and treating the interpretation as real






49. A type of therapy that helps alleviate people's fears through directed conversation






50. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires







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