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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When employers use internet searches and social networking sites to find out information or screen potential hires






2. Motivating team members using a system of rewards and punishments






3. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






4. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






5. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






6. Refers to audience members' general likes and dislikes in relation to particular subjects






7. Statistical data about an audience






8. A learned system of meanings which help us make sense in our everyday surroundings






9. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






10. Mediated communication that occurs with both participants attending message exchange in real-time






11. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






12. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






13. Specialized and complicated terminology used by a particular discipline






14. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






15. Recasting your interpretation of an event from a different perspective






16. The anxiety a person experiences when speaking in public






17. Falsely representing any material obtained from another source as your own work






18. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






19. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






20. The source's act of transforming an idea into a message to transmit to a receiver






21. Originator of a message






22. A method that allows a public speaker to integrate research into the body of their text






23. Process of communicating and interpreting communication—the official communication terms for these processes






24. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






25. The recipient of a message






26. A culture in which meaning is expressed through explicit verbal messages






27. The extent to which the message after transmission is similar to the message originally transmitted






28. A sense of 'stuckness' when trying to write

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29. The way in which people segment a sequence of words or behaviors






30. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






31. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






32. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






33. This type of communication apprehension occurs only in particular - and typically stressful - contexts






34. The substantive aspect of a message






35. The overall feel of the group - composed of all the group's relationships






36. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






37. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






38. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






39. Having multiple types of connections with another person in your group






40. The normal anxiety people experience when they find themselves in a stressful situation






41. Any condition that affects the fidelity of the message being sent (internal or external)






42. Those upon whom the ideas - feelings - information - e.g. the message - are presented






43. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






44. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






45. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






46. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






47. What are the two levels/types of meaning every message transmits?






48. Cultures that view conflict as natural and potentially positive






49. Our public selves that make up who we want to be seen as






50. The act of interpreting a situation and treating the interpretation as real