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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being adaptive - creative - and experimental in your communication style






2. Shyness or communication apprehension






3. This type of leader emphasizes accomplishing goals and managing time above all else






4. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






5. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






6. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






7. The Greek word meaning 'credibility'






8. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






9. The first stage of hearing is when you receive the message (or listen to it)






10. Specialized and complicated terminology used by a particular discipline






11. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






13. The extent to which the message after transmission is similar to the message originally transmitted






14. The tendency of a person to avoid social interaction






15. Therapeutic technique that helps alleviate people's fear through directed conversation






16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






17. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






18. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






19. A sense of 'stuckness' when trying to write

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20. Cultures that view conflict as a threat and to be avoided






21. The medium through which a message passes on its way from source to receiver






22. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






23. To pay attention to sound. To hear something with thoughtful attention: give consideration






24. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






25. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






26. The perspective that the ethical quality of an action should be determined by evaluating its consequences






27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






28. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






29. When a team meaner slacks off because he know the work will get done regardless of his effort






30. Those upon whom the ideas - feelings - information - e.g. the message - are presented






31. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






32. A response that shows you care about the person and value what they have to say






33. The general predisposition to avoid situations that require communication






34. The anxiety a person experiences when speaking in public






35. Process of communicating and interpreting communication—the official communication terms for these processes






36. This type of communication apprehension occurs only in particular - and typically stressful - contexts






37. Mediated communication that occurs with both participants attending message exchange in real-time






38. A culture in which meaning is expressed through explicit verbal messages






39. If in an argument with a friend you may say something you regret but can't take it back






40. Recasting your interpretation of an event from a different perspective






41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






42. Standards for behavior that people don't alter even when the situation warrants






43. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






44. Feeling that you are an unwelcome focus of attention






45. To say something in return: make an answer; to react in response






46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






47. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






48. What are the two levels/types of meaning every message transmits?






49. Documented tasks assigned to a member for completion by a particular time






50. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status