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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. From the Greek word for 'the word;' it is translated as logic






2. The Greek word meaning 'credibility'






3. Motivating team members using a system of rewards and punishments






4. Documented tasks assigned to a member for completion by a particular time






5. The substantive aspect of a message






6. The act of interpreting a situation and treating the interoperation as real






7. A statement used in your presentation that demonstrates why the source you are referring to is credible






8. Specialized and complicated terminology used by a particular discipline






9. The process of stating verbatim - in a presentation - information derived from an author other than oneself






10. The process in which you are engaging when you share personal or intimate information with an online audience






11. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






12. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






13. A sense of 'stuckness' when trying to write


14. Recasting your interpretation of an event from a different perspective






15. To say something in return: make an answer; to react in response






16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






17. Two or more people working together to produce a result they could not have produced on their own






18. A type of therapy that helps alleviate people's fears through directed conversation






19. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






20. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






21. Cues to let the speaker know you're listening






22. Location - cultural differences - gender styles






23. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






24. The affective aspect of a message






25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






26. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






27. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






28. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






29. Mediated communication that occurs with both participants attending message exchange in real-time






30. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


31. The general predisposition to avoid situations that require communication






32. Any condition that affects the fidelity of the message being sent (internal or external)






33. A culture in which meaning is expressed through explicit verbal messages






34. Coming to group conclusion without critical thinking or evaluation of alternatives






35. A tension between two opposing but valuable preferences






36. The tendency of a person to avoid social interaction






37. Considering the benefits or consequences of an action for oneself first - and for others second






38. Originator of a message






39. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






40. Our public selves that make up who we want to be seen as






41. A leadership style in which members participate in the decision-making process






42. Falsely representing any material obtained from another source as your own work






43. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






44. Communication that is not occurring in real time






45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






46. If in an argument with a friend you may say something you regret but can't take it back






47. Cultures that view conflict as natural and potentially positive






48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






50. Being adaptive - creative - and experimental in your communication style