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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
message
virtue ethics
audience
consensus
2. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
confirming response
values
intercultural communication
respond
3. Documented tasks assigned to a member for completion by a particular time
interpret
negligence
action items
you cannot not communicate
4. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
audience
talkaholic
pseudonym
5. Stage of the five-step - active-listening model involves answering and giving feedback.
incremental plagiarism
responding
noise
parenthetical citations
6. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
action items
inadequate positive reinforcement
communication
labeling
7. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
provinsialism
demographic profile
stage fright
encoding
8. What audience members hold to be true or false
kickoff meeting
beliefs
deontology
multiple submissions
9. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
groupthink
pseudonym
social loafing
situational anxiety
10. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
confirming response
punctuation
labeling
fields
11. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
inadequate positive reinforcement
intercultural communication
interpret
positive reinforcement
12. Communication that is not occurring in real-time
conflict of interest
dialectic
understand
asynchronous
13. Refers to audience members' general likes and dislikes in relation to particular subjects
strong uncertainty avoidance
attitudes
asynchronous
systematic desensitization
14. Considering the benefits or consequences of an action for oneself first - and for others second
rhetorical sensitivity
strong uncertainty avoidance
self-interest
groupthink
15. The overall feel of the group - composed of all the group's relationships
content
climate
parenthetical citations
utilitarianism
16. Shyness or communication apprehension
content and relationship
qualifier
discriminate
reticence
17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
dispositional communication anxiety
Editorial columns (opinions pieces)
small power distance
audience-centered presenter
18. The medium through which a message passes on its way from source to receiver
culture
channel
receive
communication is irreversible
19. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
noise
large-power distance
ethical dilemma
remember
20. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
beliefs
interpret
laissez-faire leadership
21. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
confirming response
parenthetical citations
communication
provinsialism
22. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
nominal group technique
globalization
audience analysis
virtue ethics
23. Any condition that affects the fidelity of the message being sent (internal or external)
advantages of working in teams
strong uncertainty avoidance
hearing
noise
24. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
oral citations
cybervetting
audience
globalization
25. A leadership style in which the leader is hands-off and allows members to make decisions on their own
psychographic profile
jargon
ethical dilemma
laissez-faire leadership
26. Coming to group conclusion without critical thinking or evaluation of alternatives
contextual barriers to listening
synergy
understand
groupthink
27. A method that allows a public speaker to integrate research into the body of their text
edited books
parenthetical citations
culture
jargon
28. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
content and relationship
permanence of records
systematic desensitization
confirming response
29. A statement used in your presentation that demonstrates why the source you are referring to is credible
Editorial columns (opinions pieces)
qualifier
channel
inadequate positive reinforcement
30. Taking another person's work in full and representing it as your one while making little or nor change to the material
Editorial columns (opinions pieces)
disclosure
situational anxiety
global plagiarism
31. Feeling that you are an unwelcome focus of attention
conspicuousness
asynchronous
labeling
mindful communication
32. The way in which people segment a sequence of words or behaviors
punctuation
noise
systematic desensitization
globalization
33. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
learned helplessness
channel
receive
dispositional communication anxiety
34. Cultures that view conflict as a threat and to be avoided
low cues
values
strong uncertainty avoidance
postmodern ethics
35. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
audience adaptation
action items
communication
postmodern ethics
36. Specialized and complicated terminology used by a particular discipline
contextual barriers to listening
jargon
factors that can increase stage fright
receiver
37. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
ethics
understand
demographics
dispositional communication anxiety
38. An audience-centered approach to communication in which other perspectives are taken into account
least group size
jargon
rhetorical sensitivity
systematic desensitization
39. When employers use internet searches and social networking sites to find out information or screen potential hires
systematic desensitization
cybervetting
respond
cognitive therapy
40. Communication that is not occurring in real time
you cannot not communicate
confirming response
global plagiarism
asynchronous communication
41. The Greek word meaning 'credibility'
ethos
reticence
factors that can increase stage fright
small power distance
42. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
cognitive therapy
message
asynchronous
authoritarian leadership
43. Our public selves that make up who we want to be seen as
shyness
communication apprehension
face
low cues
44. The extent to which the message after transmission is similar to the message originally transmitted
understand
laissez-faire leadership
fidelity
synchronous
45. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
rhetorical sensitivity
synchronous
deontology
noise
46. Recasting your interpretation of an event from a different perspective
reframing
pseudonym
attitudes
factors that can increase stage fright
47. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
plagiarism
kickoff meeting
demographic profile
audience-centered presenter
48. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
multiple submissions
decoding
synchronous
qualities that define communication
49. 'Learning' through experience that you can't change a situation
authoritarian leadership
learned helplessness
content and relationship
fidelity
50. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
backchanneling cues
interpret
asynchronous communication
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