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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to audience members' general likes and dislikes in relation to particular subjects






2. Describes the physical process of sound waves bouncing off of an eardrum






3. Being adaptive - creative - and experimental in your communication style






4. What an audience members judge to be right or wrong






5. The substantive aspect of a message






6. A statement used in your presentation that demonstrates why the source you are referring to is credible






7. Shyness or communication apprehension






8. Falsely representing any material obtained from another source as your own work






9. Submitting the same work for more than one class






10. The tendency of a person to avoid social interaction






11. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






12. A leadership style in which the leader is hands-off and allows members to make decisions on their own






13. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






14. Cultures that view conflict as a threat and to be avoided






15. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






16. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






17. The source's act of transforming an idea into a message to transmit to a receiver






18. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






19. Specialized and complicated terminology used by a particular discipline






20. Standards for behavior that people don't alter even when the situation warrants






21. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






22. From the Greek word for 'the word;' it is translated as logic






23. The minimum number of people needed to achieve the desired results






24. The capabilities of the technology used to communicate online






25. A leadership style in which the leader makes decisions by herself






26. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






28. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






29. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






30. Originator of a message






31. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






32. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






33. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






34. The medium through which a message passes on its way from source to receiver






35. Our public selves that make up who we want to be seen as






36. Considering the benefits or consequences of an action for oneself first - and for others second






37. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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38. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






39. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






40. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






41. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






42. A response that shows you care about the person and value what they have to say






43. The interplay between encoding and decoding messages






44. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






45. 'Learning' through experience that you can't change a situation






46. Process of communicating and interpreting communication—the official communication terms for these processes






47. What audience members hold to be true or false






48. Communication that is not occurring in real-time






49. The organization style used for referencing citations in your actual presentation






50. Those upon whom the ideas - feelings - information - e.g. the message - are presented