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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
conspicuousness
ethos
provinsialism
logos
2. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
ethos
encoding
writer's block
cognitive reconstructing
3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
ethos
self-interest
audience-centered presenter
cognitive reconstructing
4. The extent to which the message after transmission is similar to the message originally transmitted
democratic leadership
learned helplessness
fidelity
message
5. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
paraphrasing
dispositional communication anxiety
situational anxiety
small power distance
6. The substantive aspect of a message
systematic desensitization
conflict of interest
conspicuousness
content
7. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
multiplexity
evaluate
authoritarian leadership
hearing
8. The Greek word meaning 'credibility'
communication is irreversible
ethos
content
laissez-faire leadership
9. This type of leader emphasizes accomplishing goals and managing time above all else
global plagiarism
self-interest
ethos
task leader
10. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
talkaholic
discriminate
visualization
feedback
11. Cultures that view conflict as natural and potentially positive
asynchronous communication
logos
negligence
weak uncertainty avoidance
12. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
globalization
transformational leadership
demographics
13. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
flexible intercultural communication
message
understand
14. Cues to let the speaker know you're listening
interpret
backchanneling cues
laissez-faire leadership
labeling
15. A tension between two opposing but valuable preferences
affordances
dialectic
postmodern ethics
large-power distance
16. The tendency of a person to avoid social interaction
negligence
shyness
labeling
individualism
17. Submitting the same work for more than one class
social loafing
message
multiple submissions
decoding
18. The capabilities of the technology used to communicate online
groupthink
demographics
contextual barriers to listening
affordances
19. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
labeling
relationship
understand
nominal group technique
20. An audience-centered approach to communication in which other perspectives are taken into account
democratic leadership
low-context culture
rhetorical sensitivity
demographic profile
21. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
punctuation
high-context culture
global plagiarism
factors that can increase stage fright
22. A learned system of meanings which help us make sense in our everyday surroundings
understand
communication apprehension
culture
postmodern ethics
23. Being consciously aware of - and paying attention to our communication behavior
mindful communication
qualities that define communication
jargon
communication is irreversible
24. Communication that is not occurring in real time
asynchronous communication
talkaholic
backchanneling cues
learned helplessness
25. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
groupthink
conflict of interest
oral citations
relationship
26. In postmodern ethics - the obligation to respond to the actions of others
responsibility
task leader
qualities that define communication
cognitive therapy
27. The medium through which a message passes on its way from source to receiver
social loafing
channel
disclosure
attitudes
28. What are the two levels/types of meaning every message transmits?
responding
receiver
patchwork plagiarism
content and relationship
29. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
small power distance
Editorial columns (opinions pieces)
communication is irreversible
consensus
30. Cultures that view conflict as a threat and to be avoided
systematic desensitization
self-interest
strong uncertainty avoidance
jargon
31. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
consensus
co-located
decoding
audience-centered presenter
32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
communication apprehension
attitudes
paraphrasing
edited books
33. Considering the benefits or consequences of an action for oneself first - and for others second
weak uncertainty avoidance
systematic desensitization
self-interest
situational anxiety
34. The interplay between encoding and decoding messages
content and relationship
ethics
feedback
weak uncertainty avoidance
35. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
synchronous
conflict of interest
reticence
factors that can increase stage fright
36. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
large-power distance
groupthink
democratic leadership
laissez-faire leadership
37. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
disclose
groupthink
cognitive therapy
38. A method that allows a public speaker to integrate research into the body of their text
receive
parenthetical citations
reframing
asynchronous
39. The recipient of a message
receiver
source
attitudes
values
40. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
advantages of working in teams
ethical dilemma
task leader
41. Feeling that you are an unwelcome focus of attention
least group size
conspicuousness
global plagiarism
action items
42. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
action items
responding
edited books
communication is irreversible
43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
attitudes
situational anxiety
small power distance
edited books
44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
authoritarian leadership
subjective listening
intercultural communication
large-power distance
45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
deontology
mindful communication
ethical dilemma
jargon
46. To pay attention to sound. To hear something with thoughtful attention: give consideration
social loafing
listen
evaluate
systematic desensitization
47. Describes the physical process of sound waves bouncing off of an eardrum
negligence
talkaholic
hearing
message
48. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
low cues
face
systematic desensitization
cybervetting
49. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
reframing
ethics
permanence of records
relationship
50. To bring to mind or think of again; to keep in mind for attention or consideration
virtue ethics
remember
climate
conspicuousness
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