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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process






2. Two or more people working together to produce a result they could not have produced on their own






3. A tension between two opposing but valuable preferences






4. The substantive aspect of a message






5. Communication that is not occurring in real-time






6. Mediated communication that occurs with both participants attending message exchange in real-time






7. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






8. The normal anxiety people experience when they find themselves in a stressful situation






9. Having multiple types of connections with another person in your group






10. The recipient of a message






11. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






12. When employers use internet searches and social networking sites to find out information or screen potential hires






13. Coming to group conclusion without critical thinking or evaluation of alternatives






14. Specialized and complicated terminology used by a particular discipline






15. Submitting the same work for more than one class






16. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






17. To bring to mind or think of again; to keep in mind for attention or consideration






18. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






19. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






20. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






21. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






22. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






23. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






24. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






25. 'Learning' through experience that you can't change a situation






26. Any condition that affects the fidelity of the message being sent (internal or external)






27. A type of therapy that helps alleviate people's fears through directed conversation






28. The overall feel of the group - composed of all the group's relationships






29. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






30. Location - cultural differences - gender styles






31. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






32. Documented tasks assigned to a member for completion by a particular time






33. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






34. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






35. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






36. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






37. A leadership style in which the leader is hands-off and allows members to make decisions on their own






38. Falsely representing any material obtained from another source as your own work






39. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






40. When a team meaner slacks off because he know the work will get done regardless of his effort






41. Our public selves that make up who we want to be seen as






42. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






43. Motivating team members using a system of rewards and punishments






44. This type of leader emphasizes accomplishing goals and managing time above all else






45. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






46. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






47. Motivating team members by connecting them to a greater ideal






48. The process in which you are engaging when you share personal or intimate information with an online audience






49. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






50. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals