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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Location - cultural differences - gender styles
asynchronous
fields
contextual barriers to listening
disclosure
2. The Greek word meaning 'credibility'
rigid rules
positive reinforcement
dispositional communication anxiety
ethos
3. Communicators who are located in physical proximity (such as the same room)
audience adaptation
channel
transformational leadership
co-located
4. Communication that is not occurring in real time
high-context culture
social loafing
message
asynchronous communication
5. The receiver's act of attaching meaning to a message sent by a source
dialectic
disclose
decoding
channel
6. Our public selves that make up who we want to be seen as
face
democratic leadership
demographics
asynchronous
7. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
climate
evaluate
positive reinforcement
pseudonym
8. Originator of a message
values
demographic profile
reticence
source
9. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
two-pizza team
systematic desensitization
transformational leadership
permanence of records
10. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
relationship
mindful communication
dispositional communication anxiety
writer's block
11. A method that allows a public speaker to integrate research into the body of their text
encoding
parenthetical citations
culture
mindful communication
12. A leadership style in which members participate in the decision-making process
co-located
high-context culture
learned helplessness
democratic leadership
13. Cultures that view conflict as a threat and to be avoided
utilitarianism
labeling
strong uncertainty avoidance
multiplexity
14. The substantive aspect of a message
noise
large-power distance
parenthetical citations
content
15. The overall feel of the group - composed of all the group's relationships
rhetorical sensitivity
domain
climate
Editorial columns (opinions pieces)
16. The first stage of hearing is when you receive the message (or listen to it)
encoding and decoding
receive
transactional leadership
ethos
17. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
social loafing
message
intercultural communication
18. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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19. The act of interpreting a situation and treating the interpretation as real
labeling
receiver
authoritarian leadership
audience analysis
20. The way in which people segment a sequence of words or behaviors
punctuation
self-interest
high-context culture
intercultural communication
21. Standards for behavior that people don't alter even when the situation warrants
audience adaptation
globalization
postmodern ethics
rigid rules
22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
content
intercultural communication
low cues
audience-centered presenter
23. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
hearing
visualization
ethics
24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
globalization
virtue ethics
content and relationship
low cues
25. Motivating team members using a system of rewards and punishments
flexible intercultural communication
laissez-faire leadership
contextual barriers to listening
transactional leadership
26. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
labeling
hearing
conflict of interest
cybervetting
27. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
task leader
understand
globalization
28. Cues to let the speaker know you're listening
social loafing
demographics
deontology
backchanneling cues
29. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
task leader
visualization
receiver
jargon
30. The anxiety a person experiences when speaking in public
consequentialism
evaluate
stage fright
low-context culture
31. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
responding
groupthink
culture
message
32. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
low-context culture
qualifier
dispositional communication anxiety
33. The act of interpreting a situation and treating the interoperation as real
nominal group technique
message
utilitarianism
labeling
34. The extent to which the message after transmission is similar to the message originally transmitted
encoding and decoding
fidelity
noise
backchanneling cues
35. Audience members' likes and dislikes
attitudes
situational anxiety
low-context culture
social loafing
36. Falsely representing any material obtained from another source as your own work
deontology
reticence
plagiarism
systematic desensitization
37. From the Greek word for 'the word;' it is translated as logic
respond
logos
flexible intercultural communication
factors that can increase stage fright
38. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
climate
patchwork plagiarism
feedback
ethical dilemma
39. Documented tasks assigned to a member for completion by a particular time
action items
understand
deontology
logos
40. A leadership style in which the leader is hands-off and allows members to make decisions on their own
social loafing
virtue ethics
laissez-faire leadership
attitudes
41. The process of stating verbatim - in a presentation - information derived from an author other than oneself
positive reinforcement
decoding
incremental plagiarism
direct quoting
42. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
flexible intercultural communication
dispositional communication anxiety
visualization
43. Submitting the same work for more than one class
task leader
culture
multiple submissions
demographics
44. When a team meaner slacks off because he know the work will get done regardless of his effort
evaluate
postmodern ethics
social loafing
synchronous
45. What an audience members judge to be right or wrong
audience adaptation
least group size
values
globalization
46. Feeling that you are an unwelcome focus of attention
oral citations
conspicuousness
democratic leadership
talkaholic
47. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
subjective listening
nominal group technique
conspicuousness
message
48. To say something in return: make an answer; to react in response
permanence of records
respond
receive
hearing
49. The tendency of a person to avoid social interaction
multiplexity
task leader
evaluate
shyness
50. The interplay between encoding and decoding messages
feedback
self-interest
ethical dilemma
systematic desensitization
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