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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process in which you are engaging when you share personal or intimate information with an online audience






2. 'Learning' through experience that you can't change a situation






3. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






5. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






6. Location - cultural differences - gender styles






7. A culture in which meaning is expressed through explicit verbal messages






8. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






9. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






10. Audience members' likes and dislikes






11. The receiver's act of attaching meaning to a message sent by a source






12. If in an argument with a friend you may say something you regret but can't take it back






13. Being consciously aware of - and paying attention to our communication behavior






14. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






15. The extent to which the message after transmission is similar to the message originally transmitted






16. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






17. Refers to audience members' general likes and dislikes in relation to particular subjects






18. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






19. Communicators who are located in physical proximity (such as the same room)






20. A type of therapy that helps alleviate people's fears through directed conversation






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. Coming to group conclusion without critical thinking or evaluation of alternatives






23. Process of communicating and interpreting communication—the official communication terms for these processes






24. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






25. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






26. The first stage of hearing is when you receive the message (or listen to it)






27. Our public selves that make up who we want to be seen as






28. This type of leader emphasizes accomplishing goals and managing time above all else






29. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






30. Falsely representing any material obtained from another source as your own work






31. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






32. The recipient of a message






33. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






34. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






35. Motivating team members using a system of rewards and punishments






36. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






37. Specialized and complicated terminology used by a particular discipline






38. Considering the benefits or consequences of an action for oneself first - and for others second






39. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






40. Two or more people working together to produce a result they could not have produced on their own






41. The result of an act of encoding






42. This type of communication apprehension occurs only in particular - and typically stressful - contexts






43. Shyness or communication apprehension






44. An audience-centered approach to communication in which other perspectives are taken into account






45. To bring to mind or think of again; to keep in mind for attention or consideration






46. Describes the physical process of sound waves bouncing off of an eardrum






47. The perspective that the ethical quality of an action should be determined by evaluating its consequences






48. Those upon whom the ideas - feelings - information - e.g. the message - are presented






49. From the Greek word for 'the word;' it is translated as logic






50. The capabilities of the technology used to communicate online