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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of therapy that helps alleviate people's fears through directed conversation






2. 'Learning' through experience that you can't change a situation






3. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






4. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






5. A learned system of meanings which help us make sense in our everyday surroundings






6. Recasting your interpretation of an event from a different perspective






7. Having multiple types of connections with another person in your group






8. A sense of 'stuckness' when trying to write

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9. The interplay between encoding and decoding messages






10. To pay attention to sound. To hear something with thoughtful attention: give consideration






11. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






12. Feeling that you are an unwelcome focus of attention






13. Motivating team members using a system of rewards and punishments






14. The organization style used for referencing citations in your actual presentation






15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






16. The perspective that the ethical quality of an action should be determined by evaluating its consequences






17. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






18. Falsely representing any material obtained from another source as your own work






19. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






20. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






21. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






22. Service provider used for sending digital communication; usually associated with emails






23. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






24. A culture in which meaning is expressed through explicit verbal messages






25. When employers use internet searches and social networking sites to find out information or screen potential hires






26. Two or more people working together to produce a result they could not have produced on their own






27. Communication that is not occurring in real time






28. Originator of a message






29. Stage of the five-step - active-listening model involves answering and giving feedback.






30. The process in which you are engaging when you share personal or intimate information with an online audience






31. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






32. Specialized and complicated terminology used by a particular discipline






33. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






34. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






35. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






36. Cues to let the speaker know you're listening






37. A tension between two opposing but valuable preferences






38. Shyness or communication apprehension






39. Revealing personal or intimate information to an online audience






40. The receiver's act of attaching meaning to a message sent by a source






41. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






42. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






43. The first stage of hearing is when you receive the message (or listen to it)






44. The substantive aspect of a message






45. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






46. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






47. Refers to audience members' general likes and dislikes in relation to particular subjects






48. If in an argument with a friend you may say something you regret but can't take it back






49. Any condition that affects the fidelity of the message being sent (internal or external)






50. From the Greek word for 'the word;' it is translated as logic