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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Location - cultural differences - gender styles






2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






3. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






4. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






5. Two or more people working together to produce a result they could not have produced on their own






6. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






7. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






8. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






9. Being adaptive - creative - and experimental in your communication style






10. The way in which people segment a sequence of words or behaviors






11. Being consciously aware of - and paying attention to our communication behavior






12. This type of communication apprehension occurs only in particular - and typically stressful - contexts






13. Audience members' likes and dislikes






14. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






15. Motivating team members by connecting them to a greater ideal






16. When employers use internet searches and social networking sites to find out information or screen potential hires






17. Service provider used for sending digital communication; usually associated with emails






18. Our public selves that make up who we want to be seen as






19. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






20. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






21. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






22. To bring to mind or think of again; to keep in mind for attention or consideration






23. A culture in which meaning is expressed through explicit verbal messages






24. A type of therapy that helps alleviate people's fears through directed conversation






25. From the Greek word for 'the word;' it is translated as logic






26. The normal anxiety people experience when they find themselves in a stressful situation






27. Cultures that view conflict as a threat and to be avoided






28. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






29. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






30. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






31. Shyness or communication apprehension






32. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






33. The act of interpreting a situation and treating the interpretation as real






34. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






35. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






36. The process of stating verbatim - in a presentation - information derived from an author other than oneself






37. Process of communicating and interpreting communication—the official communication terms for these processes






38. Revealing personal or intimate information to an online audience






39. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






40. The interplay between encoding and decoding messages






41. Falsely representing any material obtained from another source as your own work






42. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






43. The extent to which the message after transmission is similar to the message originally transmitted






44. What are the two levels/types of meaning every message transmits?






45. The overall feel of the group - composed of all the group's relationships






46. 'Learning' through experience that you can't change a situation






47. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






48. The process in which you are engaging when you share personal or intimate information with an online audience






49. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






50. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals