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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The extent to which the message after transmission is similar to the message originally transmitted






2. Considering the benefits or consequences of an action for oneself first - and for others second






3. A tension between two opposing but valuable preferences






4. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






5. To pay attention to sound. To hear something with thoughtful attention: give consideration






6. This type of communication apprehension occurs only in particular - and typically stressful - contexts






7. The receiver's act of attaching meaning to a message sent by a source






8. Communicators who are located in physical proximity (such as the same room)






9. What an audience members judge to be right or wrong






10. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






11. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






12. A sense of 'stuckness' when trying to write

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13. The way in which people segment a sequence of words or behaviors






14. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






15. The interplay between encoding and decoding messages






16. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






17. Feeling that you are an unwelcome focus of attention






18. The recipient of a message






19. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






20. Any condition that affects the fidelity of the message being sent (internal or external)






21. The general predisposition to avoid situations that require communication






22. Falsely representing any material obtained from another source as your own work






23. Motivating team members using a system of rewards and punishments






24. What audience members hold to be true or false






25. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






26. A leadership style in which members participate in the decision-making process






27. A leadership style in which the leader is hands-off and allows members to make decisions on their own






28. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






29. The result of an act of encoding






30. Mediated communication that occurs with both participants attending message exchange in real-time






31. A type of therapy that helps alleviate people's fears through directed conversation






32. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






33. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






34. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






35. Taking another person's work in full and representing it as your one while making little or nor change to the material






36. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






37. The Greek word meaning 'credibility'






38. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






39. A method that allows a public speaker to integrate research into the body of their text






40. Specialized and complicated terminology used by a particular discipline






41. Statistical data about an audience






42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






43. Therapeutic technique that helps alleviate people's fear through directed conversation






44. A response that shows you care about the person and value what they have to say






45. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






46. Stage of the five-step - active-listening model involves answering and giving feedback.






47. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






48. In postmodern ethics - the obligation to respond to the actions of others






49. Originator of a message






50. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident