SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Those upon whom the ideas - feelings - information - e.g. the message - are presented
fields
patchwork plagiarism
audience
receiver
2. To bring to mind or think of again; to keep in mind for attention or consideration
virtue ethics
direct quoting
factors that can increase stage fright
remember
3. A culture in which meaning is expressed through explicit verbal messages
demographics
cybervetting
low-context culture
provinsialism
4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
cognitive therapy
subjective listening
systematic desensitization
groupthink
5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
groupthink
audience adaptation
encoding and decoding
logos
6. From the Greek word for 'the word;' it is translated as logic
logos
paraphrasing
attitudes
disclosure
7. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
collectivism
stage fright
decoding
demographic profile
8. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
culture
attitudes
values
understand
9. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
beliefs
intercultural communication
globalization
10. The anxiety a person experiences when speaking in public
deontology
stage fright
collectivism
affordances
11. Revealing personal or intimate information to an online audience
disclose
content and relationship
cognitive reconstructing
democratic leadership
12. When employers use internet searches and social networking sites to find out information or screen potential hires
face
responsibility
content
cybervetting
13. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
postmodern ethics
climate
inadequate positive reinforcement
communication is irreversible
14. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
negligence
backchanneling cues
audience-centered presenter
consequentialism
15. Documented tasks assigned to a member for completion by a particular time
fields
action items
source
channel
16. The overall feel of the group - composed of all the group's relationships
you cannot not communicate
social loafing
encoding and decoding
climate
17. Communicators who are located in physical proximity (such as the same room)
virtue ethics
systematic desensitization
social loafing
co-located
18. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
backchanneling cues
you cannot not communicate
conspicuousness
weak uncertainty avoidance
19. If in an argument with a friend you may say something you regret but can't take it back
affordances
intercultural communication
communication is irreversible
receiver
20. The source's act of transforming an idea into a message to transmit to a receiver
cybervetting
encoding
reframing
democratic leadership
21. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
collectivism
cybervetting
communication is irreversible
22. The extent to which the message after transmission is similar to the message originally transmitted
high-context culture
communication apprehension
fidelity
affordances
23. Service provider used for sending digital communication; usually associated with emails
domain
encoding
globalization
backchanneling cues
24. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
deontology
source
advantages of working in teams
logos
25. Considering the benefits or consequences of an action for oneself first - and for others second
kickoff meeting
beliefs
synchronous
self-interest
26. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
virtue ethics
kickoff meeting
learned helplessness
incremental plagiarism
27. Falsely representing any material obtained from another source as your own work
parenthetical citations
decoding
plagiarism
discriminate
28. Having multiple types of connections with another person in your group
intercultural communication
factors that can increase stage fright
multiplexity
consensus
29. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
groupthink
shyness
audience analysis
receive
30. Refers to audience members' general likes and dislikes in relation to particular subjects
face
systematic desensitization
climate
attitudes
31. Any condition that affects the fidelity of the message being sent (internal or external)
feedback
inadequate positive reinforcement
affordances
noise
32. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
groupthink
high-context culture
positive reinforcement
disclosure
33. Taking another person's work in full and representing it as your one while making little or nor change to the material
communication is irreversible
factors that can increase stage fright
qualities that define communication
global plagiarism
34. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
consensus
co-located
attitudes
35. A type of therapy that helps alleviate people's fears through directed conversation
hearing
cognitive therapy
ethical dilemma
relationship
36. Standards for behavior that people don't alter even when the situation warrants
social loafing
rigid rules
content
cybervetting
37. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
listen
social loafing
factors that can increase stage fright
conflict of interest
38. Our public selves that make up who we want to be seen as
learned helplessness
ethics
face
receiver
39. The act of interpreting a situation and treating the interoperation as real
social loafing
understand
labeling
demographics
40. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
flexible intercultural communication
incremental plagiarism
qualities that define communication
small power distance
41. A leadership style in which the leader makes decisions by herself
authoritarian leadership
rigid rules
reticence
content
42. Motivating team members using a system of rewards and punishments
factors that can increase stage fright
subjective listening
kickoff meeting
transactional leadership
43. A tension between two opposing but valuable preferences
groupthink
affordances
dialectic
cybervetting
44. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
incremental plagiarism
Editorial columns (opinions pieces)
edited books
pseudonym
45. The receiver's act of attaching meaning to a message sent by a source
decoding
asynchronous
demographic profile
action items
46. To pay attention to sound. To hear something with thoughtful attention: give consideration
logos
listen
pseudonym
communication is irreversible
47. Audience members' likes and dislikes
attitudes
listen
weak uncertainty avoidance
encoding
48. To say something in return: make an answer; to react in response
face
negligence
respond
discriminate
49. Shyness or communication apprehension
high-context culture
reticence
relationship
weak uncertainty avoidance
50. The affective aspect of a message
values
social loafing
oral citations
relationship