Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The Greek word meaning 'credibility'






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


3. Motivating team members using a system of rewards and punishments






4. This type of leader emphasizes accomplishing goals and managing time above all else






5. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






6. The way in which people segment a sequence of words or behaviors






7. The perspective that the ethical quality of an action should be determined by evaluating its consequences






8. A culture in which meaning is expressed through explicit verbal messages






9. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. A leadership style in which members participate in the decision-making process






12. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






15. Standards for behavior that people don't alter even when the situation warrants






16. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






17. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






18. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






19. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






21. Service provider used for sending digital communication; usually associated with emails






22. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






23. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






24. The general predisposition to avoid situations that require communication






25. A response that shows you care about the person and value what they have to say






26. Recasting your interpretation of an event from a different perspective






27. Any condition that affects the fidelity of the message being sent (internal or external)






28. Our public selves that make up who we want to be seen as






29. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






30. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






31. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






32. When a team meaner slacks off because he know the work will get done regardless of his effort






33. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






34. The overall feel of the group - composed of all the group's relationships






35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






36. Communication that is not occurring in real-time






37. Audience members' likes and dislikes






38. The recipient of a message






39. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






40. Cultures that view conflict as natural and potentially positive






41. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






42. In postmodern ethics - the obligation to respond to the actions of others






43. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






44. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






45. Specialized and complicated terminology used by a particular discipline






46. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






47. Two or more people working together to produce a result they could not have produced on their own






48. Documented tasks assigned to a member for completion by a particular time






49. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






50. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires