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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






2. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






3. The affective aspect of a message






4. Our public selves that make up who we want to be seen as






5. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






6. Two or more people working together to produce a result they could not have produced on their own






7. Process of communicating and interpreting communication—the official communication terms for these processes






8. What audience members hold to be true or false






9. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






10. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






11. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






12. Shyness or communication apprehension






13. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






14. Revealing personal or intimate information to an online audience






15. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






16. The normal anxiety people experience when they find themselves in a stressful situation






17. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






18. Documented tasks assigned to a member for completion by a particular time






19. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






20. A tension between two opposing but valuable preferences






21. The substantive aspect of a message






22. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






23. Mediated communication that occurs with both participants attending message exchange in real-time






24. Originator of a message






25. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






26. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






27. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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28. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






29. From the Greek word for 'the word;' it is translated as logic






30. The process of stating verbatim - in a presentation - information derived from an author other than oneself






31. Being consciously aware of - and paying attention to our communication behavior






32. Submitting the same work for more than one class






33. The recipient of a message






34. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






35. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






36. Those upon whom the ideas - feelings - information - e.g. the message - are presented






37. If in an argument with a friend you may say something you regret but can't take it back






38. Cultures that view conflict as natural and potentially positive






39. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






40. The act of interpreting a situation and treating the interoperation as real






41. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






42. The extent to which the message after transmission is similar to the message originally transmitted






43. A statement used in your presentation that demonstrates why the source you are referring to is credible






44. Considering the benefits or consequences of an action for oneself first - and for others second






45. The source's act of transforming an idea into a message to transmit to a receiver






46. A type of therapy that helps alleviate people's fears through directed conversation






47. Cues to let the speaker know you're listening






48. A learned system of meanings which help us make sense in our everyday surroundings






49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






50. The process in which you are engaging when you share personal or intimate information with an online audience







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Can you answer 50 questions in 15 minutes?


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