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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Considering the benefits or consequences of an action for oneself first - and for others second






2. Falsely representing any material obtained from another source as your own work






3. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






4. Service provider used for sending digital communication; usually associated with emails






5. Coming to group conclusion without critical thinking or evaluation of alternatives






6. Mediated communication that occurs with both participants attending message exchange in real-time






7. Our public selves that make up who we want to be seen as






8. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






9. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






10. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






11. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






12. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






13. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






14. The anxiety a person experiences when speaking in public






15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






16. The process in which you are engaging when you share personal or intimate information with an online audience






17. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






19. A leadership style in which members participate in the decision-making process






20. 'Learning' through experience that you can't change a situation






21. To say something in return: make an answer; to react in response






22. When a team meaner slacks off because he know the work will get done regardless of his effort






23. The minimum number of people needed to achieve the desired results






24. Submitting the same work for more than one class






25. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






26. The substantive aspect of a message






27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






28. The way in which people segment a sequence of words or behaviors






29. The act of interpreting a situation and treating the interoperation as real






30. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






31. Process of communicating and interpreting communication—the official communication terms for these processes






32. The organization style used for referencing citations in your actual presentation






33. The result of an act of encoding






34. A learned system of meanings which help us make sense in our everyday surroundings






35. Two or more people working together to produce a result they could not have produced on their own






36. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






37. To bring to mind or think of again; to keep in mind for attention or consideration






38. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






39. Revealing personal or intimate information to an online audience






40. Motivating team members by connecting them to a greater ideal






41. If in an argument with a friend you may say something you regret but can't take it back






42. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






43. The normal anxiety people experience when they find themselves in a stressful situation






44. Taking another person's work in full and representing it as your one while making little or nor change to the material






45. The recipient of a message






46. The interplay between encoding and decoding messages






47. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






48. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






49. Cultures that view conflict as a threat and to be avoided






50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'







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