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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A tension between two opposing but valuable preferences
dialectic
direct quoting
conflict of interest
transformational leadership
2. The act of interpreting a situation and treating the interpretation as real
communication apprehension
visualization
labeling
high-context culture
3. The extent to which the message after transmission is similar to the message originally transmitted
weak uncertainty avoidance
fidelity
Maslow's Hierarchy of Needs
stage fright
4. The capabilities of the technology used to communicate online
affordances
deontology
systematic desensitization
shyness
5. Revealing personal or intimate information to an online audience
disclose
cognitive therapy
intercultural communication
message
6. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
groupthink
globalization
disclosure
7. Taking another person's work in full and representing it as your one while making little or nor change to the material
domain
jargon
low cues
global plagiarism
8. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
intercultural communication
psychographic profile
encoding and decoding
parenthetical citations
9. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
synergy
evaluate
content
two-pizza team
10. The recipient of a message
edited books
receiver
climate
paraphrasing
11. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
labeling
demographics
conspicuousness
12. The anxiety a person experiences when speaking in public
groupthink
stage fright
situational anxiety
fields
13. Standards for behavior that people don't alter even when the situation warrants
rigid rules
jargon
content and relationship
situational anxiety
14. To bring to mind or think of again; to keep in mind for attention or consideration
remember
transformational leadership
ethical dilemma
feedback
15. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
beliefs
deontology
laissez-faire leadership
16. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
situational anxiety
source
advantages of working in teams
Editorial columns (opinions pieces)
17. Communicators who are located in physical proximity (such as the same room)
domain
asynchronous
co-located
oral citations
18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
remember
message
deontology
culture
19. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
ethical dilemma
visualization
contextual barriers to listening
kickoff meeting
20. Cultures that view conflict as a threat and to be avoided
factors that can increase stage fright
strong uncertainty avoidance
dispositional communication anxiety
nominal group technique
21. Refers to audience members' general likes and dislikes in relation to particular subjects
flexible intercultural communication
conspicuousness
attitudes
high-context culture
22. Originator of a message
stage fright
discriminate
consensus
source
23. Motivating team members by connecting them to a greater ideal
transformational leadership
asynchronous
globalization
punctuation
24. The first stage of hearing is when you receive the message (or listen to it)
hearing
nominal group technique
receive
attitudes
25. This type of leader emphasizes accomplishing goals and managing time above all else
plagiarism
discriminate
task leader
oral citations
26. The substantive aspect of a message
reticence
small power distance
content
respond
27. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
ethics
provinsialism
situational anxiety
patchwork plagiarism
28. Being consciously aware of - and paying attention to our communication behavior
low cues
mindful communication
domain
interpret
29. Statistical data about an audience
systematic desensitization
demographics
parenthetical citations
responding
30. What are the two levels/types of meaning every message transmits?
demographics
interpret
culture
content and relationship
31. Audience members' likes and dislikes
intercultural communication
consequentialism
asynchronous
attitudes
32. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
fidelity
synergy
ethical dilemma
33. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
jargon
audience analysis
message
34. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
two-pizza team
authoritarian leadership
multiplexity
edited books
35. Communication that is not occurring in real-time
message
beliefs
asynchronous
confirming response
36. Feeling that you are an unwelcome focus of attention
receiver
respond
conspicuousness
ethics
37. The result of an act of encoding
affordances
message
psychographic profile
negligence
38. The tendency of a person to avoid social interaction
shyness
message
self-interest
labeling
39. Any condition that affects the fidelity of the message being sent (internal or external)
cognitive therapy
ethos
noise
disclose
40. To pay attention to sound. To hear something with thoughtful attention: give consideration
communication apprehension
backchanneling cues
listen
incremental plagiarism
41. The organization style used for referencing citations in your actual presentation
oral citations
psychographic profile
task leader
transformational leadership
42. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
plagiarism
factors that can increase stage fright
synchronous
oral citations
43. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
logos
virtue ethics
communication apprehension
multiple submissions
44. A learned system of meanings which help us make sense in our everyday surroundings
culture
psychographic profile
demographics
reticence
45. The overall feel of the group - composed of all the group's relationships
fields
groupthink
values
climate
46. Documented tasks assigned to a member for completion by a particular time
qualifier
action items
asynchronous communication
factors that can increase stage fright
47. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
contextual barriers to listening
demographics
audience adaptation
48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
rigid rules
situational anxiety
incremental plagiarism
49. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
reticence
qualifier
understand
50. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
social loafing
systematic desensitization
intercultural communication
talkaholic