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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A learned system of meanings which help us make sense in our everyday surroundings






2. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






3. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






4. Specialized and complicated terminology used by a particular discipline






5. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






6. Cultures that view conflict as a threat and to be avoided






7. The minimum number of people needed to achieve the desired results






8. The result of an act of encoding






9. Refers to audience members' general likes and dislikes in relation to particular subjects






10. Two or more people working together to produce a result they could not have produced on their own






11. Taking another person's work in full and representing it as your one while making little or nor change to the material






12. A type of therapy that helps alleviate people's fears through directed conversation






13. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






14. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






15. An audience-centered approach to communication in which other perspectives are taken into account






16. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






17. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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18. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






19. Motivating team members using a system of rewards and punishments






20. Any condition that affects the fidelity of the message being sent (internal or external)






21. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






22. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






23. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






24. Cultures that view conflict as natural and potentially positive






25. A method that allows a public speaker to integrate research into the body of their text






26. The normal anxiety people experience when they find themselves in a stressful situation






27. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






28. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






29. The affective aspect of a message






30. The process in which you are engaging when you share personal or intimate information with an online audience






31. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






32. Mediated communication that occurs with both participants attending message exchange in real-time






33. The tendency of a person to avoid social interaction






34. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






35. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






36. 'Learning' through experience that you can't change a situation






37. Stage of the five-step - active-listening model involves answering and giving feedback.






38. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






39. This type of leader emphasizes accomplishing goals and managing time above all else






40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






41. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






42. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






44. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






45. In postmodern ethics - the obligation to respond to the actions of others






46. A tension between two opposing but valuable preferences






47. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






48. This type of communication apprehension occurs only in particular - and typically stressful - contexts






49. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






50. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later