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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A culture in which meaning is expressed through explicit verbal messages
low-context culture
provinsialism
message
evaluate
2. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
demographics
feedback
Editorial columns (opinions pieces)
discriminate
3. Audience members' likes and dislikes
communication is irreversible
attitudes
dispositional communication anxiety
utilitarianism
4. Submitting the same work for more than one class
visualization
labeling
multiple submissions
communication
5. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
intercultural communication
stage fright
relationship
6. The act of interpreting a situation and treating the interoperation as real
confirming response
consensus
talkaholic
labeling
7. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
inadequate positive reinforcement
transformational leadership
disclose
high-context culture
8. Feeling that you are an unwelcome focus of attention
responding
affordances
oral citations
conspicuousness
9. Specialized and complicated terminology used by a particular discipline
audience analysis
utilitarianism
two-pizza team
jargon
10. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
permanence of records
receiver
consensus
deontology
11. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
transactional leadership
provinsialism
communication is irreversible
relationship
12. In postmodern ethics - the obligation to respond to the actions of others
source
responsibility
parenthetical citations
kickoff meeting
13. The medium through which a message passes on its way from source to receiver
authoritarian leadership
channel
positive reinforcement
receive
14. Considering the benefits or consequences of an action for oneself first - and for others second
synchronous
communication apprehension
content and relationship
self-interest
15. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
beliefs
confirming response
large-power distance
conflict of interest
16. The normal anxiety people experience when they find themselves in a stressful situation
encoding and decoding
self-interest
situational anxiety
least group size
17. The interplay between encoding and decoding messages
stage fright
feedback
self-interest
dispositional communication anxiety
18. The capabilities of the technology used to communicate online
situational anxiety
affordances
attitudes
visualization
19. Shyness or communication apprehension
punctuation
Maslow's Hierarchy of Needs
encoding
reticence
20. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
low-context culture
encoding
beliefs
21. The minimum number of people needed to achieve the desired results
least group size
message
high-context culture
content and relationship
22. To say something in return: make an answer; to react in response
respond
oral citations
low-context culture
ethics
23. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
asynchronous communication
message
paraphrasing
24. A statement used in your presentation that demonstrates why the source you are referring to is credible
disclosure
culture
audience adaptation
qualifier
25. The affective aspect of a message
evaluate
logos
relationship
source
26. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
cognitive reconstructing
demographics
situational anxiety
27. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
visualization
parenthetical citations
audience analysis
psychographic profile
28. A method that allows a public speaker to integrate research into the body of their text
cognitive therapy
advantages of working in teams
parenthetical citations
beliefs
29. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
edited books
remember
systematic desensitization
parenthetical citations
30. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
permanence of records
consequentialism
demographics
you cannot not communicate
31. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
fields
audience adaptation
virtue ethics
laissez-faire leadership
32. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
weak uncertainty avoidance
low cues
decoding
democratic leadership
33. The source's act of transforming an idea into a message to transmit to a receiver
encoding
cognitive therapy
oral citations
social loafing
34. Being adaptive - creative - and experimental in your communication style
listen
advantages of working in teams
conflict of interest
flexible intercultural communication
35. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
communication is irreversible
inadequate positive reinforcement
deontology
kickoff meeting
36. A leadership style in which the leader is hands-off and allows members to make decisions on their own
advantages of working in teams
remember
message
laissez-faire leadership
37. To bring to mind or think of again; to keep in mind for attention or consideration
remember
demographics
respond
dispositional communication anxiety
38. Documented tasks assigned to a member for completion by a particular time
values
action items
demographics
postmodern ethics
39. An audience-centered approach to communication in which other perspectives are taken into account
least group size
rhetorical sensitivity
decoding
consequentialism
40. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
permanence of records
message
interpret
41. A tension between two opposing but valuable preferences
stage fright
ethos
permanence of records
dialectic
42. Communication that is not occurring in real-time
asynchronous
transformational leadership
attitudes
large-power distance
43. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
consequentialism
action items
dispositional communication anxiety
inadequate positive reinforcement
44. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
message
cognitive therapy
reticence
45. Falsely representing any material obtained from another source as your own work
low-context culture
message
plagiarism
synergy
46. The first stage of hearing is when you receive the message (or listen to it)
encoding and decoding
nominal group technique
receive
task leader
47. A learned system of meanings which help us make sense in our everyday surroundings
authoritarian leadership
face
negligence
culture
48. Communicators who are located in physical proximity (such as the same room)
co-located
conspicuousness
small power distance
remember
49. The substantive aspect of a message
rigid rules
action items
content
direct quoting
50. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
democratic leadership
postmodern ethics
encoding and decoding