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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






2. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






3. The anxiety a person experiences when speaking in public






4. Process of communicating and interpreting communication—the official communication terms for these processes






5. Describes the physical process of sound waves bouncing off of an eardrum






6. The receiver's act of attaching meaning to a message sent by a source






7. To say something in return: make an answer; to react in response






8. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






9. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






10. Cues to let the speaker know you're listening






11. The tendency of a person to avoid social interaction






12. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






13. From the Greek word for 'the word;' it is translated as logic






14. Motivating team members by connecting them to a greater ideal






15. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






16. 'Learning' through experience that you can't change a situation






17. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






18. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






19. A method that allows a public speaker to integrate research into the body of their text






20. When a team meaner slacks off because he know the work will get done regardless of his effort






21. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






22. Communicators who are located in physical proximity (such as the same room)






23. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






24. The capabilities of the technology used to communicate online






25. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






26. Location - cultural differences - gender styles






27. Two or more people working together to produce a result they could not have produced on their own






28. To pay attention to sound. To hear something with thoughtful attention: give consideration






29. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






30. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






31. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






32. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






34. A leadership style in which the leader makes decisions by herself






35. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






36. Shyness or communication apprehension






37. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






38. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






39. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






40. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






41. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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42. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






43. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






44. Cultures that view conflict as natural and potentially positive






45. Having multiple types of connections with another person in your group






46. The extent to which the message after transmission is similar to the message originally transmitted






47. Considering the benefits or consequences of an action for oneself first - and for others second






48. Revealing personal or intimate information to an online audience






49. Communication that is not occurring in real-time






50. Those upon whom the ideas - feelings - information - e.g. the message - are presented