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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Location - cultural differences - gender styles






2. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






3. Coming to group conclusion without critical thinking or evaluation of alternatives






4. The recipient of a message






5. Motivating team members using a system of rewards and punishments






6. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






7. When a team meaner slacks off because he know the work will get done regardless of his effort






8. Statistical data about an audience






9. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






10. The first stage of hearing is when you receive the message (or listen to it)






11. The receiver's act of attaching meaning to a message sent by a source






12. A sense of 'stuckness' when trying to write

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13. Considering the benefits or consequences of an action for oneself first - and for others second






14. Cultures that view conflict as a threat and to be avoided






15. The general predisposition to avoid situations that require communication






16. Audience members' likes and dislikes






17. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






18. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






19. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






20. Falsely representing any material obtained from another source as your own work






21. The affective aspect of a message






22. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






23. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






24. Process of communicating and interpreting communication—the official communication terms for these processes






25. In postmodern ethics - the obligation to respond to the actions of others






26. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






27. From the Greek word for 'the word;' it is translated as logic






28. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






29. Two or more people working together to produce a result they could not have produced on their own






30. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






31. What audience members hold to be true or false






32. Communicators who are located in physical proximity (such as the same room)






33. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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34. Revealing personal or intimate information to an online audience






35. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






36. Submitting the same work for more than one class






37. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






38. To say something in return: make an answer; to react in response






39. Taking another person's work in full and representing it as your one while making little or nor change to the material






40. If in an argument with a friend you may say something you regret but can't take it back






41. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






42. Those upon whom the ideas - feelings - information - e.g. the message - are presented






43. The process in which you are engaging when you share personal or intimate information with an online audience






44. A response that shows you care about the person and value what they have to say






45. The interplay between encoding and decoding messages






46. The act of interpreting a situation and treating the interpretation as real






47. Cues to let the speaker know you're listening






48. The medium through which a message passes on its way from source to receiver






49. An audience-centered approach to communication in which other perspectives are taken into account






50. The anxiety a person experiences when speaking in public






Can you answer 50 questions in 15 minutes?



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