Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline






2. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






3. A learned system of meanings which help us make sense in our everyday surroundings






4. The affective aspect of a message






5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






6. This type of leader emphasizes accomplishing goals and managing time above all else






7. A method that allows a public speaker to integrate research into the body of their text






8. 'Learning' through experience that you can't change a situation






9. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






10. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






11. The receiver's act of attaching meaning to a message sent by a source






12. The tendency of a person to avoid social interaction






13. A leadership style in which members participate in the decision-making process






14. Taking another person's work in full and representing it as your one while making little or nor change to the material






15. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






16. Two or more people working together to produce a result they could not have produced on their own






17. Location - cultural differences - gender styles






18. The capabilities of the technology used to communicate online






19. Cues to let the speaker know you're listening






20. If in an argument with a friend you may say something you regret but can't take it back






21. A sense of 'stuckness' when trying to write

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22. A statement used in your presentation that demonstrates why the source you are referring to is credible






23. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






24. The overall feel of the group - composed of all the group's relationships






25. The source's act of transforming an idea into a message to transmit to a receiver






26. Communicators who are located in physical proximity (such as the same room)






27. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






28. Describes the physical process of sound waves bouncing off of an eardrum






29. The process in which you are engaging when you share personal or intimate information with an online audience






30. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






31. Therapeutic technique that helps alleviate people's fear through directed conversation






32. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






33. The result of an act of encoding






34. Originator of a message






35. The recipient of a message






36. A leadership style in which the leader is hands-off and allows members to make decisions on their own






37. Being adaptive - creative - and experimental in your communication style






38. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






39. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






40. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






41. Documented tasks assigned to a member for completion by a particular time






42. The medium through which a message passes on its way from source to receiver






43. Service provider used for sending digital communication; usually associated with emails






44. Standards for behavior that people don't alter even when the situation warrants






45. Revealing personal or intimate information to an online audience






46. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






47. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






48. Communication that is not occurring in real time






49. A response that shows you care about the person and value what they have to say






50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members