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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






2. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






3. The interplay between encoding and decoding messages






4. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






5. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






6. The overall feel of the group - composed of all the group's relationships






7. Standards for behavior that people don't alter even when the situation warrants






8. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






9. A type of therapy that helps alleviate people's fears through directed conversation






10. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






11. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






13. The process in which you are engaging when you share personal or intimate information with an online audience






14. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






15. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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16. The Greek word meaning 'credibility'






17. When employers use internet searches and social networking sites to find out information or screen potential hires






18. Coming to group conclusion without critical thinking or evaluation of alternatives






19. The perspective that the ethical quality of an action should be determined by evaluating its consequences






20. The source's act of transforming an idea into a message to transmit to a receiver






21. A leadership style in which the leader makes decisions by herself






22. Being adaptive - creative - and experimental in your communication style






23. Refers to audience members' general likes and dislikes in relation to particular subjects






24. To pay attention to sound. To hear something with thoughtful attention: give consideration






25. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






26. A method that allows a public speaker to integrate research into the body of their text






27. Having multiple types of connections with another person in your group






28. The receiver's act of attaching meaning to a message sent by a source






29. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






30. Documented tasks assigned to a member for completion by a particular time






31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






32. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






33. An audience-centered approach to communication in which other perspectives are taken into account






34. In postmodern ethics - the obligation to respond to the actions of others






35. What audience members hold to be true or false






36. Submitting the same work for more than one class






37. The substantive aspect of a message






38. Communication that is not occurring in real-time






39. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






40. Cultures that view conflict as natural and potentially positive






41. Falsely representing any material obtained from another source as your own work






42. Describes the physical process of sound waves bouncing off of an eardrum






43. To say something in return: make an answer; to react in response






44. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






45. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






46. Motivating team members using a system of rewards and punishments






47. Cultures that view conflict as a threat and to be avoided






48. Feeling that you are an unwelcome focus of attention






49. Communication that is not occurring in real time






50. This type of communication apprehension occurs only in particular - and typically stressful - contexts