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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures that view conflict as a threat and to be avoided






2. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






3. Standards for behavior that people don't alter even when the situation warrants






4. Having multiple types of connections with another person in your group






5. A culture in which meaning is expressed through explicit verbal messages






6. The normal anxiety people experience when they find themselves in a stressful situation






7. A leadership style in which the leader is hands-off and allows members to make decisions on their own






8. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






9. A tension between two opposing but valuable preferences






10. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






11. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






12. The process of stating verbatim - in a presentation - information derived from an author other than oneself






13. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






14. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






15. A leadership style in which the leader makes decisions by herself






16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






17. The recipient of a message






18. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






19. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






20. 'Learning' through experience that you can't change a situation






21. If in an argument with a friend you may say something you regret but can't take it back






22. The capabilities of the technology used to communicate online






23. Communication that is not occurring in real time






24. When a team meaner slacks off because he know the work will get done regardless of his effort






25. Describes the physical process of sound waves bouncing off of an eardrum






26. What audience members hold to be true or false






27. The tendency of a person to avoid social interaction






28. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






29. Location - cultural differences - gender styles






30. Process of communicating and interpreting communication—the official communication terms for these processes






31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






32. In postmodern ethics - the obligation to respond to the actions of others






33. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






34. The act of interpreting a situation and treating the interoperation as real






35. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






36. Documented tasks assigned to a member for completion by a particular time






37. The medium through which a message passes on its way from source to receiver






38. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






39. Specialized and complicated terminology used by a particular discipline






40. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






41. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






42. Originator of a message






43. The minimum number of people needed to achieve the desired results






44. The way in which people segment a sequence of words or behaviors






45. The process in which you are engaging when you share personal or intimate information with an online audience






46. Considering the benefits or consequences of an action for oneself first - and for others second






47. Statistical data about an audience






48. Therapeutic technique that helps alleviate people's fear through directed conversation






49. When employers use internet searches and social networking sites to find out information or screen potential hires






50. Mediated communication that occurs with both participants attending message exchange in real-time