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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






2. Cues to let the speaker know you're listening






3. Those upon whom the ideas - feelings - information - e.g. the message - are presented






4. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






5. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






6. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






7. The Greek word meaning 'credibility'






8. When employers use internet searches and social networking sites to find out information or screen potential hires






9. Mediated communication that occurs with both participants attending message exchange in real-time






10. Recasting your interpretation of an event from a different perspective






11. Process of communicating and interpreting communication—the official communication terms for these processes






12. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






13. A learned system of meanings which help us make sense in our everyday surroundings






14. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






15. To bring to mind or think of again; to keep in mind for attention or consideration






16. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






17. In postmodern ethics - the obligation to respond to the actions of others






18. To say something in return: make an answer; to react in response






19. Any condition that affects the fidelity of the message being sent (internal or external)






20. The first stage of hearing is when you receive the message (or listen to it)






21. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






22. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






23. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






24. The recipient of a message






25. The act of interpreting a situation and treating the interoperation as real






26. The normal anxiety people experience when they find themselves in a stressful situation






27. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






28. Standards for behavior that people don't alter even when the situation warrants






29. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






30. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






31. From the Greek word for 'the word;' it is translated as logic






32. If in an argument with a friend you may say something you regret but can't take it back






33. Statistical data about an audience






34. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






35. Our public selves that make up who we want to be seen as






36. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






37. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






38. Cultures that view conflict as a threat and to be avoided






39. The capabilities of the technology used to communicate online






40. A culture in which meaning is expressed through explicit verbal messages






41. Shyness or communication apprehension






42. The interplay between encoding and decoding messages






43. The process in which you are engaging when you share personal or intimate information with an online audience






44. The act of interpreting a situation and treating the interpretation as real






45. The process of stating verbatim - in a presentation - information derived from an author other than oneself






46. Documented tasks assigned to a member for completion by a particular time






47. A tension between two opposing but valuable preferences






48. The anxiety a person experiences when speaking in public






49. When a team meaner slacks off because he know the work will get done regardless of his effort






50. Revealing personal or intimate information to an online audience