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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience members' likes and dislikes
virtue ethics
attitudes
source
systematic desensitization
2. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
edited books
provinsialism
intercultural communication
talkaholic
3. When employers use internet searches and social networking sites to find out information or screen potential hires
global plagiarism
audience adaptation
cybervetting
reframing
4. The act of interpreting a situation and treating the interpretation as real
labeling
listen
understand
source
5. The interplay between encoding and decoding messages
cognitive reconstructing
postmodern ethics
groupthink
feedback
6. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
demographics
postmodern ethics
intercultural communication
subjective listening
7. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
conflict of interest
synergy
audience-centered presenter
demographics
8. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
action items
visualization
dispositional communication anxiety
factors that can increase stage fright
9. Communication that is not occurring in real-time
psychographic profile
fidelity
asynchronous
inadequate positive reinforcement
10. Statistical data about an audience
demographics
cybervetting
global plagiarism
authoritarian leadership
11. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
large-power distance
conflict of interest
kickoff meeting
message
12. A leadership style in which the leader is hands-off and allows members to make decisions on their own
large-power distance
least group size
laissez-faire leadership
content and relationship
13. The affective aspect of a message
laissez-faire leadership
kickoff meeting
labeling
relationship
14. The process in which you are engaging when you share personal or intimate information with an online audience
strong uncertainty avoidance
virtue ethics
disclosure
reframing
15. A leadership style in which the leader makes decisions by herself
attitudes
authoritarian leadership
beliefs
least group size
16. The recipient of a message
deontology
receiver
fidelity
provinsialism
17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
message
paraphrasing
attitudes
18. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
decoding
edited books
individualism
Editorial columns (opinions pieces)
19. If in an argument with a friend you may say something you regret but can't take it back
cybervetting
labeling
communication is irreversible
values
20. The extent to which the message after transmission is similar to the message originally transmitted
strong uncertainty avoidance
groupthink
ethos
fidelity
21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
disclosure
positive reinforcement
backchanneling cues
channel
22. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
demographic profile
labeling
encoding and decoding
23. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
co-located
dispositional communication anxiety
ethos
inadequate positive reinforcement
24. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
pseudonym
deontology
postmodern ethics
25. The general predisposition to avoid situations that require communication
contextual barriers to listening
communication apprehension
authoritarian leadership
hearing
26. The way in which people segment a sequence of words or behaviors
values
negligence
punctuation
social loafing
27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
responding
you cannot not communicate
message
synchronous
28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
encoding
self-interest
social loafing
interpret
29. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
audience analysis
cybervetting
inadequate positive reinforcement
factors that can increase stage fright
30. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
conspicuousness
audience adaptation
permanence of records
31. Originator of a message
direct quoting
noise
reticence
source
32. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
qualifier
asynchronous
listen
33. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
globalization
communication
provinsialism
writer's block
34. The minimum number of people needed to achieve the desired results
attitudes
channel
least group size
plagiarism
35. The tendency of a person to avoid social interaction
responsibility
shyness
weak uncertainty avoidance
communication
36. Motivating team members by connecting them to a greater ideal
transformational leadership
interpret
authoritarian leadership
shyness
37. Considering the benefits or consequences of an action for oneself first - and for others second
self-interest
situational anxiety
cognitive therapy
encoding
38. Submitting the same work for more than one class
dispositional communication anxiety
multiple submissions
oral citations
respond
39. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
ethos
virtue ethics
qualities that define communication
direct quoting
40. Falsely representing any material obtained from another source as your own work
systematic desensitization
weak uncertainty avoidance
multiplexity
plagiarism
41. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
intercultural communication
feedback
conflict of interest
oral citations
42. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
social loafing
cognitive therapy
face
groupthink
43. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
content
demographics
demographics
44. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
evaluate
consensus
low-context culture
laissez-faire leadership
45. Refers to audience members' general likes and dislikes in relation to particular subjects
receive
demographic profile
attitudes
audience-centered presenter
46. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
psychographic profile
visualization
reticence
47. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
incremental plagiarism
transformational leadership
plagiarism
fields
48. Process of communicating and interpreting communication—the official communication terms for these processes
punctuation
encoding and decoding
provinsialism
ethics
49. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
action items
feedback
communication apprehension
utilitarianism
50. The source's act of transforming an idea into a message to transmit to a receiver
deontology
cognitive reconstructing
multiple submissions
encoding