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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
weak uncertainty avoidance
stage fright
talkaholic
demographics
2. Motivating team members by connecting them to a greater ideal
low cues
transformational leadership
social loafing
transactional leadership
3. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
demographics
audience analysis
rhetorical sensitivity
psychographic profile
4. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
cognitive therapy
fields
content
5. A culture in which meaning is expressed through explicit verbal messages
message
low-context culture
two-pizza team
high-context culture
6. The source's act of transforming an idea into a message to transmit to a receiver
fidelity
global plagiarism
encoding
content
7. Statistical data about an audience
ethics
talkaholic
demographics
punctuation
8. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
action items
social loafing
communication apprehension
9. What audience members hold to be true or false
kickoff meeting
beliefs
Maslow's Hierarchy of Needs
positive reinforcement
10. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
democratic leadership
Maslow's Hierarchy of Needs
contextual barriers to listening
demographic profile
11. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
conflict of interest
nominal group technique
parenthetical citations
rigid rules
12. The normal anxiety people experience when they find themselves in a stressful situation
communication apprehension
noise
situational anxiety
factors that can increase stage fright
13. This type of leader emphasizes accomplishing goals and managing time above all else
laissez-faire leadership
kickoff meeting
paraphrasing
task leader
14. The substantive aspect of a message
reticence
oral citations
decoding
content
15. Revealing personal or intimate information to an online audience
punctuation
multiplexity
synchronous
disclose
16. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
rigid rules
factors that can increase stage fright
ethical dilemma
17. In postmodern ethics - the obligation to respond to the actions of others
oral citations
responsibility
feedback
globalization
18. When employers use internet searches and social networking sites to find out information or screen potential hires
disclosure
groupthink
encoding
cybervetting
19. Coming to group conclusion without critical thinking or evaluation of alternatives
visualization
groupthink
audience analysis
discriminate
20. To pay attention to sound. To hear something with thoughtful attention: give consideration
contextual barriers to listening
listen
confirming response
strong uncertainty avoidance
21. The medium through which a message passes on its way from source to receiver
decoding
high-context culture
communication is irreversible
channel
22. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
paraphrasing
conflict of interest
subjective listening
responding
23. Location - cultural differences - gender styles
permanence of records
provinsialism
beliefs
contextual barriers to listening
24. To say something in return: make an answer; to react in response
shyness
asynchronous communication
respond
subjective listening
25. Falsely representing any material obtained from another source as your own work
cognitive therapy
shyness
plagiarism
evaluate
26. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
paraphrasing
discriminate
reframing
individualism
27. Cues to let the speaker know you're listening
discriminate
backchanneling cues
cognitive reconstructing
audience-centered presenter
28. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
backchanneling cues
affordances
message
Maslow's Hierarchy of Needs
29. The affective aspect of a message
relationship
subjective listening
affordances
domain
30. Communicators who are located in physical proximity (such as the same room)
co-located
logos
cognitive reconstructing
respond
31. Service provider used for sending digital communication; usually associated with emails
multiplexity
affordances
domain
encoding and decoding
32. Cultures that view conflict as a threat and to be avoided
reframing
source
encoding and decoding
strong uncertainty avoidance
33. Specialized and complicated terminology used by a particular discipline
channel
jargon
authoritarian leadership
learned helplessness
34. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
action items
audience-centered presenter
reticence
virtue ethics
35. A learned system of meanings which help us make sense in our everyday surroundings
hearing
culture
transformational leadership
authoritarian leadership
36. 'Learning' through experience that you can't change a situation
labeling
demographic profile
values
learned helplessness
37. Having multiple types of connections with another person in your group
fidelity
multiplexity
groupthink
social loafing
38. To bring to mind or think of again; to keep in mind for attention or consideration
qualities that define communication
remember
advantages of working in teams
confirming response
39. A tension between two opposing but valuable preferences
attitudes
least group size
dialectic
visualization
40. The process in which you are engaging when you share personal or intimate information with an online audience
laissez-faire leadership
logos
virtue ethics
disclosure
41. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
content
channel
communication
42. What an audience members judge to be right or wrong
conspicuousness
stage fright
decoding
values
43. Shyness or communication apprehension
reticence
laissez-faire leadership
factors that can increase stage fright
demographics
44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
cognitive therapy
talkaholic
domain
pseudonym
45. Considering the benefits or consequences of an action for oneself first - and for others second
culture
self-interest
receive
responding
46. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
collectivism
discriminate
ethics
attitudes
47. Motivating team members using a system of rewards and punishments
demographics
individualism
multiple submissions
transactional leadership
48. Communication that is not occurring in real-time
fidelity
asynchronous
understand
Editorial columns (opinions pieces)
49. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
multiple submissions
talkaholic
negligence
paraphrasing
50. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
hearing
audience adaptation
Editorial columns (opinions pieces)
respond