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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience members' likes and dislikes
task leader
authoritarian leadership
attitudes
jargon
2. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
ethos
beliefs
groupthink
3. Those upon whom the ideas - feelings - information - e.g. the message - are presented
fidelity
attitudes
audience
responsibility
4. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
psychographic profile
authoritarian leadership
audience adaptation
face
5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
backchanneling cues
interpret
audience analysis
subjective listening
6. The act of interpreting a situation and treating the interpretation as real
face
social loafing
labeling
strong uncertainty avoidance
7. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
ethos
factors that can increase stage fright
decoding
labeling
8. From the Greek word for 'the word;' it is translated as logic
logos
collectivism
content
rigid rules
9. Shyness or communication apprehension
responsibility
reticence
kickoff meeting
edited books
10. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
communication apprehension
demographics
face
11. The anxiety a person experiences when speaking in public
reframing
interpret
self-interest
stage fright
12. A leadership style in which members participate in the decision-making process
decoding
transactional leadership
groupthink
democratic leadership
13. Any condition that affects the fidelity of the message being sent (internal or external)
noise
writer's block
authoritarian leadership
relationship
14. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
global plagiarism
collectivism
conspicuousness
high-context culture
15. A response that shows you care about the person and value what they have to say
democratic leadership
disclosure
responsibility
confirming response
16. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
qualities that define communication
pseudonym
weak uncertainty avoidance
17. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
weak uncertainty avoidance
labeling
utilitarianism
respond
18. A tension between two opposing but valuable preferences
dialectic
dispositional communication anxiety
audience-centered presenter
provinsialism
19. The first stage of hearing is when you receive the message (or listen to it)
small power distance
receive
receiver
parenthetical citations
20. A leadership style in which the leader makes decisions by herself
mindful communication
individualism
authoritarian leadership
stage fright
21. Describes the physical process of sound waves bouncing off of an eardrum
hearing
affordances
climate
deontology
22. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
shyness
message
strong uncertainty avoidance
communication
23. A culture in which meaning is expressed through explicit verbal messages
synergy
groupthink
cognitive therapy
low-context culture
24. The organization style used for referencing citations in your actual presentation
conflict of interest
cognitive reconstructing
labeling
oral citations
25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
feedback
audience-centered presenter
decoding
permanence of records
26. What audience members hold to be true or false
beliefs
encoding
social loafing
synchronous
27. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
disclose
communication is irreversible
groupthink
cognitive reconstructing
28. Service provider used for sending digital communication; usually associated with emails
co-located
subjective listening
domain
conspicuousness
29. The extent to which the message after transmission is similar to the message originally transmitted
demographics
fidelity
understand
decoding
30. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
channel
talkaholic
labeling
asynchronous
31. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
negligence
low cues
psychographic profile
Editorial columns (opinions pieces)
32. Coming to group conclusion without critical thinking or evaluation of alternatives
decoding
kickoff meeting
groupthink
high-context culture
33. Our public selves that make up who we want to be seen as
face
audience adaptation
affordances
discriminate
34. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
contextual barriers to listening
demographic profile
consensus
social loafing
35. The Greek word meaning 'credibility'
groupthink
decoding
individualism
ethos
36. Submitting the same work for more than one class
learned helplessness
strong uncertainty avoidance
multiple submissions
relationship
37. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
fidelity
democratic leadership
deontology
disclose
38. Falsely representing any material obtained from another source as your own work
remember
self-interest
plagiarism
provinsialism
39. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
kickoff meeting
conflict of interest
situational anxiety
psychographic profile
40. The substantive aspect of a message
content
understand
situational anxiety
encoding and decoding
41. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
relationship
cybervetting
conspicuousness
42. Taking another person's work in full and representing it as your one while making little or nor change to the material
attitudes
global plagiarism
plagiarism
authoritarian leadership
43. Two or more people working together to produce a result they could not have produced on their own
talkaholic
understand
situational anxiety
synergy
44. The tendency of a person to avoid social interaction
shyness
understand
audience
pseudonym
45. The process in which you are engaging when you share personal or intimate information with an online audience
democratic leadership
fidelity
disclosure
respond
46. In postmodern ethics - the obligation to respond to the actions of others
beliefs
nominal group technique
responsibility
evaluate
47. A sense of 'stuckness' when trying to write
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48. The general predisposition to avoid situations that require communication
reticence
communication apprehension
climate
advantages of working in teams
49. Motivating team members by connecting them to a greater ideal
backchanneling cues
nominal group technique
transformational leadership
climate
50. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
plagiarism
social loafing
transactional leadership