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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






2. Location - cultural differences - gender styles






3. Specialized and complicated terminology used by a particular discipline






4. A leadership style in which the leader is hands-off and allows members to make decisions on their own






5. When a team meaner slacks off because he know the work will get done regardless of his effort






6. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






7. The interplay between encoding and decoding messages






8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






9. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






10. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






11. A statement used in your presentation that demonstrates why the source you are referring to is credible






12. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






13. The act of interpreting a situation and treating the interoperation as real






14. The act of interpreting a situation and treating the interpretation as real






15. The overall feel of the group - composed of all the group's relationships






16. The result of an act of encoding






17. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






18. What audience members hold to be true or false






19. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






20. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






21. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






22. Audience members' likes and dislikes






23. Having multiple types of connections with another person in your group






24. A learned system of meanings which help us make sense in our everyday surroundings






25. Process of communicating and interpreting communication—the official communication terms for these processes






26. This type of leader emphasizes accomplishing goals and managing time above all else






27. A tension between two opposing but valuable preferences






28. Originator of a message






29. The anxiety a person experiences when speaking in public






30. The medium through which a message passes on its way from source to receiver






31. Communication that is not occurring in real-time






32. A leadership style in which members participate in the decision-making process






33. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






34. Statistical data about an audience






35. Describes the physical process of sound waves bouncing off of an eardrum






36. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






37. The organization style used for referencing citations in your actual presentation






38. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






39. Considering the benefits or consequences of an action for oneself first - and for others second






40. Recasting your interpretation of an event from a different perspective






41. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






43. The minimum number of people needed to achieve the desired results






44. A response that shows you care about the person and value what they have to say






45. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






46. Shyness or communication apprehension






47. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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49. Coming to group conclusion without critical thinking or evaluation of alternatives






50. The process in which you are engaging when you share personal or intimate information with an online audience