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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to audience members' general likes and dislikes in relation to particular subjects






2. The general predisposition to avoid situations that require communication






3. Describes the physical process of sound waves bouncing off of an eardrum






4. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






5. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






6. A type of therapy that helps alleviate people's fears through directed conversation






7. Motivating team members using a system of rewards and punishments






8. This type of communication apprehension occurs only in particular - and typically stressful - contexts






9. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






10. The tendency of a person to avoid social interaction






11. The organization style used for referencing citations in your actual presentation






12. Considering the benefits or consequences of an action for oneself first - and for others second






13. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






14. A culture in which meaning is expressed through explicit verbal messages






15. A sense of 'stuckness' when trying to write

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16. Taking another person's work in full and representing it as your one while making little or nor change to the material






17. An audience-centered approach to communication in which other perspectives are taken into account






18. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






19. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






20. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






21. Process of communicating and interpreting communication—the official communication terms for these processes






22. Location - cultural differences - gender styles






23. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






24. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






25. The affective aspect of a message






26. The substantive aspect of a message






27. Audience members' likes and dislikes






28. A response that shows you care about the person and value what they have to say






29. When employers use internet searches and social networking sites to find out information or screen potential hires






30. Those upon whom the ideas - feelings - information - e.g. the message - are presented






31. Mediated communication that occurs with both participants attending message exchange in real-time






32. Service provider used for sending digital communication; usually associated with emails






33. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






34. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






35. Being consciously aware of - and paying attention to our communication behavior






36. The Greek word meaning 'credibility'






37. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






38. Coming to group conclusion without critical thinking or evaluation of alternatives






39. The act of interpreting a situation and treating the interpretation as real






40. The minimum number of people needed to achieve the desired results






41. Recasting your interpretation of an event from a different perspective






42. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






43. If in an argument with a friend you may say something you regret but can't take it back






44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






45. To bring to mind or think of again; to keep in mind for attention or consideration






46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






47. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






48. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






49. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members







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