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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process
labeling
noise
democratic leadership
transformational leadership
2. The minimum number of people needed to achieve the desired results
least group size
large-power distance
interpret
democratic leadership
3. Specialized and complicated terminology used by a particular discipline
cognitive therapy
flexible intercultural communication
transactional leadership
jargon
4. The act of interpreting a situation and treating the interoperation as real
receive
evaluate
labeling
authoritarian leadership
5. Documented tasks assigned to a member for completion by a particular time
audience adaptation
action items
message
conspicuousness
6. Being consciously aware of - and paying attention to our communication behavior
respond
least group size
mindful communication
stage fright
7. Describes the physical process of sound waves bouncing off of an eardrum
punctuation
hearing
collectivism
Editorial columns (opinions pieces)
8. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
Editorial columns (opinions pieces)
transactional leadership
message
dialectic
9. The affective aspect of a message
contextual barriers to listening
rhetorical sensitivity
demographic profile
relationship
10. Audience members' likes and dislikes
direct quoting
laissez-faire leadership
patchwork plagiarism
attitudes
11. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
social loafing
feedback
reticence
12. To say something in return: make an answer; to react in response
kickoff meeting
receiver
respond
Maslow's Hierarchy of Needs
13. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
multiplexity
communication
conspicuousness
backchanneling cues
14. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
demographics
communication is irreversible
noise
incremental plagiarism
15. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
consequentialism
ethical dilemma
talkaholic
demographic profile
16. When a team meaner slacks off because he know the work will get done regardless of his effort
backchanneling cues
social loafing
individualism
patchwork plagiarism
17. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
respond
punctuation
self-interest
18. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
encoding and decoding
globalization
intercultural communication
you cannot not communicate
19. If in an argument with a friend you may say something you regret but can't take it back
audience-centered presenter
asynchronous
intercultural communication
communication is irreversible
20. The receiver's act of attaching meaning to a message sent by a source
parenthetical citations
contextual barriers to listening
transactional leadership
decoding
21. Motivating team members using a system of rewards and punishments
situational anxiety
small power distance
transactional leadership
ethics
22. Recasting your interpretation of an event from a different perspective
reframing
communication apprehension
cognitive therapy
social loafing
23. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
cognitive therapy
reframing
small power distance
inadequate positive reinforcement
24. The interplay between encoding and decoding messages
understand
remember
feedback
shyness
25. The Greek word meaning 'credibility'
ethos
flexible intercultural communication
groupthink
Editorial columns (opinions pieces)
26. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
confirming response
rigid rules
oral citations
paraphrasing
27. Feeling that you are an unwelcome focus of attention
attitudes
globalization
conspicuousness
global plagiarism
28. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
qualifier
cybervetting
logos
29. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
logos
responsibility
two-pizza team
factors that can increase stage fright
30. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
cognitive therapy
plagiarism
logos
31. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
situational anxiety
co-located
large-power distance
punctuation
32. What audience members hold to be true or false
situational anxiety
laissez-faire leadership
action items
beliefs
33. Statistical data about an audience
demographics
labeling
conspicuousness
positive reinforcement
34. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
communication apprehension
small power distance
Maslow's Hierarchy of Needs
35. This type of leader emphasizes accomplishing goals and managing time above all else
psychographic profile
communication apprehension
low-context culture
task leader
36. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
contextual barriers to listening
paraphrasing
pseudonym
37. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
source
inadequate positive reinforcement
stage fright
consensus
38. The process of stating verbatim - in a presentation - information derived from an author other than oneself
collectivism
rigid rules
direct quoting
pseudonym
39. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
talkaholic
backchanneling cues
kickoff meeting
pseudonym
40. The act of interpreting a situation and treating the interpretation as real
labeling
responding
collectivism
fidelity
41. Two or more people working together to produce a result they could not have produced on their own
task leader
dialectic
virtue ethics
synergy
42. The normal anxiety people experience when they find themselves in a stressful situation
laissez-faire leadership
situational anxiety
transformational leadership
individualism
43. Location - cultural differences - gender styles
large-power distance
contextual barriers to listening
disclosure
inadequate positive reinforcement
44. Having multiple types of connections with another person in your group
social loafing
listen
intercultural communication
multiplexity
45. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
asynchronous communication
logos
encoding
audience-centered presenter
46. The source's act of transforming an idea into a message to transmit to a receiver
laissez-faire leadership
plagiarism
encoding
social loafing
47. The first stage of hearing is when you receive the message (or listen to it)
receive
global plagiarism
message
encoding
48. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
encoding
punctuation
domain
49. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
encoding and decoding
ethos
pseudonym
authoritarian leadership
50. A leadership style in which the leader makes decisions by herself
Maslow's Hierarchy of Needs
relationship
authoritarian leadership
conspicuousness
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