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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which the leader makes decisions by herself






2. The result of an act of encoding






3. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






4. To say something in return: make an answer; to react in response






5. The capabilities of the technology used to communicate online






6. The overall feel of the group - composed of all the group's relationships






7. A learned system of meanings which help us make sense in our everyday surroundings






8. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






9. Standards for behavior that people don't alter even when the situation warrants






10. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






11. A tension between two opposing but valuable preferences






12. Location - cultural differences - gender styles






13. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






14. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






15. Submitting the same work for more than one class






16. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






17. A method that allows a public speaker to integrate research into the body of their text






18. Coming to group conclusion without critical thinking or evaluation of alternatives






19. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






20. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






21. Any condition that affects the fidelity of the message being sent (internal or external)






22. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






23. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






24. To pay attention to sound. To hear something with thoughtful attention: give consideration






25. Being adaptive - creative - and experimental in your communication style






26. The interplay between encoding and decoding messages






27. What are the two levels/types of meaning every message transmits?






28. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






29. Mediated communication that occurs with both participants attending message exchange in real-time






30. Two or more people working together to produce a result they could not have produced on their own






31. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






32. Cultures that view conflict as natural and potentially positive






33. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






34. The medium through which a message passes on its way from source to receiver






35. The general predisposition to avoid situations that require communication






36. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






37. In postmodern ethics - the obligation to respond to the actions of others






38. A leadership style in which the leader is hands-off and allows members to make decisions on their own






39. A type of therapy that helps alleviate people's fears through directed conversation






40. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






41. Revealing personal or intimate information to an online audience






42. The minimum number of people needed to achieve the desired results






43. 'Learning' through experience that you can't change a situation






44. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






45. When employers use internet searches and social networking sites to find out information or screen potential hires






46. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






47. The extent to which the message after transmission is similar to the message originally transmitted






48. The substantive aspect of a message






49. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






50. Describes the physical process of sound waves bouncing off of an eardrum