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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
qualities that define communication
message
kickoff meeting
virtue ethics
2. Shyness or communication apprehension
reticence
domain
responsibility
remember
3. The way in which people segment a sequence of words or behaviors
punctuation
shyness
postmodern ethics
mindful communication
4. An audience-centered approach to communication in which other perspectives are taken into account
globalization
demographic profile
low-context culture
rhetorical sensitivity
5. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
systematic desensitization
communication
utilitarianism
audience-centered presenter
6. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
dialectic
responsibility
communication apprehension
ethical dilemma
7. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
responsibility
factors that can increase stage fright
content and relationship
pseudonym
8. Revealing personal or intimate information to an online audience
disclose
edited books
decoding
positive reinforcement
9. The organization style used for referencing citations in your actual presentation
oral citations
plagiarism
Editorial columns (opinions pieces)
qualifier
10. Our public selves that make up who we want to be seen as
individualism
self-interest
face
laissez-faire leadership
11. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
synergy
rigid rules
audience analysis
attitudes
12. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
parenthetical citations
least group size
demographics
face
13. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
Editorial columns (opinions pieces)
cognitive therapy
remember
14. A response that shows you care about the person and value what they have to say
small power distance
confirming response
low-context culture
permanence of records
15. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
feedback
cognitive reconstructing
situational anxiety
responsibility
16. A culture in which meaning is expressed through explicit verbal messages
Maslow's Hierarchy of Needs
qualifier
advantages of working in teams
low-context culture
17. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
ethos
message
qualities that define communication
negligence
18. Being consciously aware of - and paying attention to our communication behavior
ethos
mindful communication
communication apprehension
message
19. The recipient of a message
message
beliefs
parenthetical citations
receiver
20. The capabilities of the technology used to communicate online
Maslow's Hierarchy of Needs
beliefs
action items
affordances
21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
stage fright
positive reinforcement
qualities that define communication
inadequate positive reinforcement
22. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
jargon
kickoff meeting
two-pizza team
globalization
23. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
audience adaptation
high-context culture
remember
utilitarianism
24. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
decoding
backchanneling cues
permanence of records
face
25. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
systematic desensitization
negligence
individualism
26. To say something in return: make an answer; to react in response
respond
pseudonym
globalization
demographic profile
27. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
task leader
utilitarianism
synergy
28. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
content and relationship
consensus
task leader
hearing
29. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
qualities that define communication
encoding
transactional leadership
30. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
strong uncertainty avoidance
attitudes
intercultural communication
understand
31. When a team meaner slacks off because he know the work will get done regardless of his effort
permanence of records
social loafing
qualifier
parenthetical citations
32. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
transactional leadership
laissez-faire leadership
psychographic profile
weak uncertainty avoidance
33. A method that allows a public speaker to integrate research into the body of their text
beliefs
visualization
parenthetical citations
large-power distance
34. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
communication apprehension
respond
small power distance
message
35. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
strong uncertainty avoidance
low cues
negligence
conflict of interest
36. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
learned helplessness
channel
transactional leadership
37. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
situational anxiety
receiver
negligence
high-context culture
38. Considering the benefits or consequences of an action for oneself first - and for others second
deontology
culture
self-interest
domain
39. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
noise
fields
hearing
communication
40. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
cognitive therapy
edited books
climate
audience analysis
41. Process of communicating and interpreting communication—the official communication terms for these processes
authoritarian leadership
individualism
laissez-faire leadership
encoding and decoding
42. The receiver's act of attaching meaning to a message sent by a source
weak uncertainty avoidance
decoding
conspicuousness
mindful communication
43. The minimum number of people needed to achieve the desired results
incremental plagiarism
demographics
least group size
noise
44. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
stage fright
attitudes
paraphrasing
high-context culture
45. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
psychographic profile
talkaholic
remember
46. Falsely representing any material obtained from another source as your own work
democratic leadership
mindful communication
plagiarism
incremental plagiarism
47. To bring to mind or think of again; to keep in mind for attention or consideration
communication apprehension
remember
responding
small power distance
48. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
ethos
globalization
audience-centered presenter
talkaholic
49. 'Learning' through experience that you can't change a situation
negligence
learned helplessness
visualization
Editorial columns (opinions pieces)
50. Any condition that affects the fidelity of the message being sent (internal or external)
backchanneling cues
noise
source
disclose