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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






2. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






4. The extent to which the message after transmission is similar to the message originally transmitted






5. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






6. The substantive aspect of a message






7. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






8. The Greek word meaning 'credibility'






9. This type of leader emphasizes accomplishing goals and managing time above all else






10. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






11. Cultures that view conflict as natural and potentially positive






12. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






13. This type of communication apprehension occurs only in particular - and typically stressful - contexts






14. Cues to let the speaker know you're listening






15. A tension between two opposing but valuable preferences






16. The tendency of a person to avoid social interaction






17. Submitting the same work for more than one class






18. The capabilities of the technology used to communicate online






19. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






20. An audience-centered approach to communication in which other perspectives are taken into account






21. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






22. A learned system of meanings which help us make sense in our everyday surroundings






23. Being consciously aware of - and paying attention to our communication behavior






24. Communication that is not occurring in real time






25. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






26. In postmodern ethics - the obligation to respond to the actions of others






27. The medium through which a message passes on its way from source to receiver






28. What are the two levels/types of meaning every message transmits?






29. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






30. Cultures that view conflict as a threat and to be avoided






31. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






33. Considering the benefits or consequences of an action for oneself first - and for others second






34. The interplay between encoding and decoding messages






35. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






36. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






37. The perspective that the ethical quality of an action should be determined by evaluating its consequences






38. A method that allows a public speaker to integrate research into the body of their text






39. The recipient of a message






40. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






41. Feeling that you are an unwelcome focus of attention






42. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






46. To pay attention to sound. To hear something with thoughtful attention: give consideration






47. Describes the physical process of sound waves bouncing off of an eardrum






48. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






49. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






50. To bring to mind or think of again; to keep in mind for attention or consideration







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