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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To say something in return: make an answer; to react in response






2. Submitting the same work for more than one class






3. Coming to group conclusion without critical thinking or evaluation of alternatives






4. A leadership style in which the leader makes decisions by herself






5. From the Greek word for 'the word;' it is translated as logic






6. The act of interpreting a situation and treating the interpretation as real






7. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






8. Refers to audience members' general likes and dislikes in relation to particular subjects






9. What are the two levels/types of meaning every message transmits?






10. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






11. When a team meaner slacks off because he know the work will get done regardless of his effort






12. Recasting your interpretation of an event from a different perspective






13. Any condition that affects the fidelity of the message being sent (internal or external)






14. The source's act of transforming an idea into a message to transmit to a receiver






15. A tension between two opposing but valuable preferences






16. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






17. The organization style used for referencing citations in your actual presentation






18. The normal anxiety people experience when they find themselves in a stressful situation






19. The extent to which the message after transmission is similar to the message originally transmitted






20. The recipient of a message






21. A sense of 'stuckness' when trying to write

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22. Considering the benefits or consequences of an action for oneself first - and for others second






23. The act of interpreting a situation and treating the interoperation as real






24. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






25. A leadership style in which the leader is hands-off and allows members to make decisions on their own






26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






27. The affective aspect of a message






28. The perspective that the ethical quality of an action should be determined by evaluating its consequences






29. Those upon whom the ideas - feelings - information - e.g. the message - are presented






30. The minimum number of people needed to achieve the desired results






31. Standards for behavior that people don't alter even when the situation warrants






32. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






33. Communication that is not occurring in real-time






34. Audience members' likes and dislikes






35. Motivating team members using a system of rewards and punishments






36. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






39. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






40. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






41. What an audience members judge to be right or wrong






42. Shyness or communication apprehension






43. Mediated communication that occurs with both participants attending message exchange in real-time






44. The result of an act of encoding






45. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






47. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






48. A learned system of meanings which help us make sense in our everyday surroundings






49. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






50. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident