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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






2. To say something in return: make an answer; to react in response






3. Two or more people working together to produce a result they could not have produced on their own






4. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






5. A leadership style in which the leader is hands-off and allows members to make decisions on their own






6. This type of leader emphasizes accomplishing goals and managing time above all else






7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






9. Cues to let the speaker know you're listening






10. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






11. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






13. Mediated communication that occurs with both participants attending message exchange in real-time






14. The tendency of a person to avoid social interaction






15. Those upon whom the ideas - feelings - information - e.g. the message - are presented






16. The recipient of a message






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. Feeling that you are an unwelcome focus of attention






19. The interplay between encoding and decoding messages






20. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






22. Motivating team members by connecting them to a greater ideal






23. Communication that is not occurring in real time






24. Documented tasks assigned to a member for completion by a particular time






25. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






26. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






27. Cultures that view conflict as natural and potentially positive






28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






29. What audience members hold to be true or false






30. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






31. In postmodern ethics - the obligation to respond to the actions of others






32. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






33. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






34. The normal anxiety people experience when they find themselves in a stressful situation






35. Therapeutic technique that helps alleviate people's fear through directed conversation






36. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






37. A leadership style in which members participate in the decision-making process






38. To pay attention to sound. To hear something with thoughtful attention: give consideration






39. A response that shows you care about the person and value what they have to say






40. A leadership style in which the leader makes decisions by herself






41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






42. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






43. Falsely representing any material obtained from another source as your own work






44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






45. Statistical data about an audience






46. Specialized and complicated terminology used by a particular discipline






47. Process of communicating and interpreting communication—the official communication terms for these processes






48. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






49. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






50. Submitting the same work for more than one class