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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






2. Cues to let the speaker know you're listening






3. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






4. Refers to audience members' general likes and dislikes in relation to particular subjects






5. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






6. The Greek word meaning 'credibility'






7. The capabilities of the technology used to communicate online






8. The normal anxiety people experience when they find themselves in a stressful situation






9. An audience-centered approach to communication in which other perspectives are taken into account






10. Having multiple types of connections with another person in your group






11. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






12. When employers use internet searches and social networking sites to find out information or screen potential hires






13. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






14. To say something in return: make an answer; to react in response






15. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






16. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






17. The receiver's act of attaching meaning to a message sent by a source






18. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






19. The interplay between encoding and decoding messages






20. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






21. When a team meaner slacks off because he know the work will get done regardless of his effort






22. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






23. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






24. Considering the benefits or consequences of an action for oneself first - and for others second






25. Service provider used for sending digital communication; usually associated with emails






26. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






27. Cultures that view conflict as a threat and to be avoided






28. To pay attention to sound. To hear something with thoughtful attention: give consideration






29. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






30. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






31. Audience members' likes and dislikes






32. Falsely representing any material obtained from another source as your own work






33. A culture in which meaning is expressed through explicit verbal messages






34. What audience members hold to be true or false






35. Feeling that you are an unwelcome focus of attention






36. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






37. Being adaptive - creative - and experimental in your communication style






38. The minimum number of people needed to achieve the desired results






39. A type of therapy that helps alleviate people's fears through directed conversation






40. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






41. The substantive aspect of a message






42. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






43. Specialized and complicated terminology used by a particular discipline






44. 'Learning' through experience that you can't change a situation






45. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






46. Location - cultural differences - gender styles






47. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






49. Our public selves that make up who we want to be seen as






50. From the Greek word for 'the word;' it is translated as logic