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Test your basic knowledge |
Professional Communication Skills Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
global plagiarism
stage fright
consensus
psychographic profile
2. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
least group size
situational anxiety
audience-centered presenter
3. Documented tasks assigned to a member for completion by a particular time
collectivism
noise
action items
patchwork plagiarism
4. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
task leader
advantages of working in teams
decoding
5. The capabilities of the technology used to communicate online
writer's block
large-power distance
affordances
cognitive therapy
6. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
listen
low-context culture
audience adaptation
fields
7. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
disclose
collectivism
content and relationship
you cannot not communicate
8. Falsely representing any material obtained from another source as your own work
asynchronous
plagiarism
high-context culture
face
9. To say something in return: make an answer; to react in response
positive reinforcement
labeling
situational anxiety
respond
10. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
consequentialism
factors that can increase stage fright
fields
labeling
11. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
contextual barriers to listening
globalization
conflict of interest
respond
12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
advantages of working in teams
evaluate
message
beliefs
13. The medium through which a message passes on its way from source to receiver
laissez-faire leadership
responding
audience adaptation
channel
14. The result of an act of encoding
plagiarism
dialectic
message
flexible intercultural communication
15. Taking another person's work in full and representing it as your one while making little or nor change to the material
cognitive reconstructing
conflict of interest
backchanneling cues
global plagiarism
16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
reticence
provinsialism
direct quoting
stage fright
17. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
stage fright
ethics
kickoff meeting
responding
18. To pay attention to sound. To hear something with thoughtful attention: give consideration
attitudes
listen
mindful communication
transformational leadership
19. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
pseudonym
low cues
climate
writer's block
20. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
remember
communication
evaluate
postmodern ethics
21. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
face
message
edited books
inadequate positive reinforcement
22. A method that allows a public speaker to integrate research into the body of their text
situational anxiety
low-context culture
consequentialism
parenthetical citations
23. 'Learning' through experience that you can't change a situation
learned helplessness
task leader
fields
reticence
24. A leadership style in which members participate in the decision-making process
disclosure
patchwork plagiarism
democratic leadership
factors that can increase stage fright
25. The affective aspect of a message
visualization
ethics
relationship
communication
26. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
Editorial columns (opinions pieces)
cognitive therapy
demographics
27. Cues to let the speaker know you're listening
backchanneling cues
fidelity
responsibility
remember
28. The Greek word meaning 'credibility'
learned helplessness
groupthink
ethos
small power distance
29. Therapeutic technique that helps alleviate people's fear through directed conversation
nominal group technique
cognitive therapy
cognitive reconstructing
audience analysis
30. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive reconstructing
provinsialism
receiver
action items
31. Being consciously aware of - and paying attention to our communication behavior
demographic profile
cybervetting
mindful communication
cognitive therapy
32. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
direct quoting
audience-centered presenter
provinsialism
labeling
33. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
direct quoting
strong uncertainty avoidance
permanence of records
understand
34. The act of interpreting a situation and treating the interoperation as real
cybervetting
labeling
high-context culture
cognitive therapy
35. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
discriminate
cognitive therapy
situational anxiety
interpret
36. Refers to audience members' general likes and dislikes in relation to particular subjects
flexible intercultural communication
attitudes
affordances
communication is irreversible
37. A leadership style in which the leader makes decisions by herself
jargon
Editorial columns (opinions pieces)
remember
authoritarian leadership
38. A type of therapy that helps alleviate people's fears through directed conversation
deontology
task leader
cognitive therapy
disclosure
39. The organization style used for referencing citations in your actual presentation
cognitive therapy
paraphrasing
oral citations
relationship
40. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
Maslow's Hierarchy of Needs
beliefs
systematic desensitization
subjective listening
41. This type of leader emphasizes accomplishing goals and managing time above all else
subjective listening
responding
reframing
task leader
42. The receiver's act of attaching meaning to a message sent by a source
decoding
communication is irreversible
provinsialism
audience analysis
43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
democratic leadership
intercultural communication
communication apprehension
44. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
action items
demographics
nominal group technique
cybervetting
45. Location - cultural differences - gender styles
consequentialism
kickoff meeting
audience analysis
contextual barriers to listening
46. The way in which people segment a sequence of words or behaviors
beliefs
punctuation
fields
encoding
47. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
asynchronous
asynchronous communication
pseudonym
factors that can increase stage fright
48. The process in which you are engaging when you share personal or intimate information with an online audience
remember
disclosure
pseudonym
you cannot not communicate
49. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
positive reinforcement
direct quoting
interpret
two-pizza team
50. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
synchronous
ethical dilemma
situational anxiety
visualization
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