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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






2. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






3. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






4. A statement used in your presentation that demonstrates why the source you are referring to is credible






5. Process of communicating and interpreting communication—the official communication terms for these processes






6. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






8. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






9. This type of leader emphasizes accomplishing goals and managing time above all else






10. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






11. Originator of a message






12. If in an argument with a friend you may say something you regret but can't take it back






13. A method that allows a public speaker to integrate research into the body of their text






14. Submitting the same work for more than one class






15. The result of an act of encoding






16. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. Documented tasks assigned to a member for completion by a particular time






19. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






20. The anxiety a person experiences when speaking in public






21. What an audience members judge to be right or wrong






22. The act of interpreting a situation and treating the interoperation as real






23. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






24. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






25. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






26. Cultures that view conflict as a threat and to be avoided






27. Cues to let the speaker know you're listening






28. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






29. The extent to which the message after transmission is similar to the message originally transmitted






30. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






31. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






32. When employers use internet searches and social networking sites to find out information or screen potential hires






33. The tendency of a person to avoid social interaction






34. In postmodern ethics - the obligation to respond to the actions of others






35. A type of therapy that helps alleviate people's fears through directed conversation






36. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






37. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






38. Mediated communication that occurs with both participants attending message exchange in real-time






39. Being consciously aware of - and paying attention to our communication behavior






40. The receiver's act of attaching meaning to a message sent by a source






41. The way in which people segment a sequence of words or behaviors






42. A tension between two opposing but valuable preferences






43. Coming to group conclusion without critical thinking or evaluation of alternatives






44. The interplay between encoding and decoding messages






45. To bring to mind or think of again; to keep in mind for attention or consideration






46. Location - cultural differences - gender styles






47. A culture in which meaning is expressed through explicit verbal messages






48. Motivating team members by connecting them to a greater ideal






49. Revealing personal or intimate information to an online audience






50. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences







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