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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience members' likes and dislikes






2. Mediated communication that occurs with both participants attending message exchange in real-time






3. Those upon whom the ideas - feelings - information - e.g. the message - are presented






4. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






6. The act of interpreting a situation and treating the interpretation as real






7. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






8. From the Greek word for 'the word;' it is translated as logic






9. Shyness or communication apprehension






10. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






11. The anxiety a person experiences when speaking in public






12. A leadership style in which members participate in the decision-making process






13. Any condition that affects the fidelity of the message being sent (internal or external)






14. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






15. A response that shows you care about the person and value what they have to say






16. An audience-centered approach to communication in which other perspectives are taken into account






17. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






18. A tension between two opposing but valuable preferences






19. The first stage of hearing is when you receive the message (or listen to it)






20. A leadership style in which the leader makes decisions by herself






21. Describes the physical process of sound waves bouncing off of an eardrum






22. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






23. A culture in which meaning is expressed through explicit verbal messages






24. The organization style used for referencing citations in your actual presentation






25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






26. What audience members hold to be true or false






27. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






28. Service provider used for sending digital communication; usually associated with emails






29. The extent to which the message after transmission is similar to the message originally transmitted






30. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






31. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






32. Coming to group conclusion without critical thinking or evaluation of alternatives






33. Our public selves that make up who we want to be seen as






34. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






35. The Greek word meaning 'credibility'






36. Submitting the same work for more than one class






37. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






38. Falsely representing any material obtained from another source as your own work






39. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






40. The substantive aspect of a message






41. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






42. Taking another person's work in full and representing it as your one while making little or nor change to the material






43. Two or more people working together to produce a result they could not have produced on their own






44. The tendency of a person to avoid social interaction






45. The process in which you are engaging when you share personal or intimate information with an online audience






46. In postmodern ethics - the obligation to respond to the actions of others






47. A sense of 'stuckness' when trying to write

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48. The general predisposition to avoid situations that require communication






49. Motivating team members by connecting them to a greater ideal






50. The perspective that the ethical quality of an action should be determined by evaluating its consequences