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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
demographics
democratic leadership
systematic desensitization
beliefs
2. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
low cues
kickoff meeting
visualization
co-located
3. The extent to which the message after transmission is similar to the message originally transmitted
contextual barriers to listening
rhetorical sensitivity
fidelity
reticence
4. When a team meaner slacks off because he know the work will get done regardless of his effort
feedback
consensus
oral citations
social loafing
5. The process in which you are engaging when you share personal or intimate information with an online audience
mindful communication
disclosure
provinsialism
virtue ethics
6. A sense of 'stuckness' when trying to write
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7. What an audience members judge to be right or wrong
edited books
multiple submissions
situational anxiety
values
8. Audience members' likes and dislikes
attitudes
task leader
conspicuousness
deontology
9. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
communication
encoding
interpret
conspicuousness
10. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
discriminate
asynchronous communication
negligence
two-pizza team
11. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
systematic desensitization
decoding
large-power distance
face
12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
Editorial columns (opinions pieces)
advantages of working in teams
action items
communication
13. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
feedback
talkaholic
contextual barriers to listening
confirming response
14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
action items
synergy
situational anxiety
kickoff meeting
15. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
flexible intercultural communication
culture
face
high-context culture
16. The interplay between encoding and decoding messages
you cannot not communicate
weak uncertainty avoidance
fields
feedback
17. Feeling that you are an unwelcome focus of attention
negligence
authoritarian leadership
conspicuousness
receiver
18. The recipient of a message
receiver
conspicuousness
values
demographic profile
19. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
laissez-faire leadership
attitudes
communication is irreversible
20. Communication that is not occurring in real time
task leader
evaluate
asynchronous communication
consequentialism
21. Stage of the five-step - active-listening model involves answering and giving feedback.
qualifier
responding
reticence
evaluate
22. Motivating team members by connecting them to a greater ideal
self-interest
transformational leadership
writer's block
psychographic profile
23. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
affordances
systematic desensitization
advantages of working in teams
permanence of records
24. Considering the benefits or consequences of an action for oneself first - and for others second
direct quoting
authoritarian leadership
self-interest
climate
25. A culture in which meaning is expressed through explicit verbal messages
stage fright
responding
cognitive reconstructing
low-context culture
26. Coming to group conclusion without critical thinking or evaluation of alternatives
learned helplessness
groupthink
message
authoritarian leadership
27. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
values
social loafing
ethical dilemma
28. Two or more people working together to produce a result they could not have produced on their own
conspicuousness
multiple submissions
synergy
systematic desensitization
29. Cultures that view conflict as natural and potentially positive
systematic desensitization
labeling
weak uncertainty avoidance
respond
30. Describes the physical process of sound waves bouncing off of an eardrum
communication apprehension
attitudes
hearing
kickoff meeting
31. Process of communicating and interpreting communication—the official communication terms for these processes
receiver
audience adaptation
labeling
encoding and decoding
32. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
situational anxiety
fields
communication is irreversible
high-context culture
33. The overall feel of the group - composed of all the group's relationships
attitudes
climate
low cues
understand
34. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
fields
conspicuousness
responding
35. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
systematic desensitization
kickoff meeting
inadequate positive reinforcement
36. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
punctuation
culture
virtue ethics
advantages of working in teams
37. Communicators who are located in physical proximity (such as the same room)
relationship
co-located
understand
encoding and decoding
38. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
social loafing
audience-centered presenter
channel
39. Communication that is not occurring in real-time
provinsialism
transactional leadership
disclose
asynchronous
40. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
collectivism
weak uncertainty avoidance
nominal group technique
rhetorical sensitivity
41. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
incremental plagiarism
virtue ethics
evaluate
asynchronous communication
42. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
content and relationship
attitudes
positive reinforcement
multiple submissions
43. Documented tasks assigned to a member for completion by a particular time
receiver
action items
self-interest
transactional leadership
44. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
logos
postmodern ethics
respond
collectivism
45. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
punctuation
asynchronous communication
responsibility
46. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
utilitarianism
intercultural communication
message
patchwork plagiarism
47. The general predisposition to avoid situations that require communication
communication apprehension
domain
discriminate
multiple submissions
48. Standards for behavior that people don't alter even when the situation warrants
least group size
rigid rules
demographic profile
self-interest
49. The capabilities of the technology used to communicate online
individualism
interpret
responsibility
affordances
50. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
encoding and decoding
edited books
cognitive reconstructing
qualifier