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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






2. The tendency of a person to avoid social interaction






3. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






4. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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5. A response that shows you care about the person and value what they have to say






6. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






7. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






8. Considering the benefits or consequences of an action for oneself first - and for others second






9. Motivating team members using a system of rewards and punishments






10. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






11. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






12. Communication that is not occurring in real-time






13. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






14. The process of stating verbatim - in a presentation - information derived from an author other than oneself






15. The process in which you are engaging when you share personal or intimate information with an online audience






16. 'Learning' through experience that you can't change a situation






17. Statistical data about an audience






18. Process of communicating and interpreting communication—the official communication terms for these processes






19. The extent to which the message after transmission is similar to the message originally transmitted






20. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






21. The way in which people segment a sequence of words or behaviors






22. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






23. The substantive aspect of a message






24. What audience members hold to be true or false






25. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






26. Cultures that view conflict as a threat and to be avoided






27. Being adaptive - creative - and experimental in your communication style






28. Having multiple types of connections with another person in your group






29. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






30. A method that allows a public speaker to integrate research into the body of their text






31. From the Greek word for 'the word;' it is translated as logic






32. To say something in return: make an answer; to react in response






33. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






34. The first stage of hearing is when you receive the message (or listen to it)






35. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






36. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






37. The affective aspect of a message






38. Originator of a message






39. Communicators who are located in physical proximity (such as the same room)






40. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






41. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






42. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






43. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






44. Cultures that view conflict as natural and potentially positive






45. The minimum number of people needed to achieve the desired results






46. Any condition that affects the fidelity of the message being sent (internal or external)






47. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






48. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






49. The source's act of transforming an idea into a message to transmit to a receiver






50. What are the two levels/types of meaning every message transmits?