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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process
democratic leadership
intercultural communication
asynchronous
edited books
2. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
understand
intercultural communication
backchanneling cues
parenthetical citations
3. A method that allows a public speaker to integrate research into the body of their text
affordances
advantages of working in teams
disclose
parenthetical citations
4. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
low cues
utilitarianism
groupthink
pseudonym
5. A response that shows you care about the person and value what they have to say
confirming response
intercultural communication
beliefs
large-power distance
6. Shyness or communication apprehension
decoding
attitudes
reticence
synchronous
7. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
punctuation
virtue ethics
transformational leadership
consensus
8. Audience members' likes and dislikes
incremental plagiarism
responsibility
evaluate
attitudes
9. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
conflict of interest
qualities that define communication
domain
pseudonym
10. Considering the benefits or consequences of an action for oneself first - and for others second
understand
demographics
self-interest
multiplexity
11. This type of leader emphasizes accomplishing goals and managing time above all else
social loafing
task leader
ethical dilemma
low-context culture
12. The act of interpreting a situation and treating the interpretation as real
collectivism
labeling
self-interest
small power distance
13. A leadership style in which the leader is hands-off and allows members to make decisions on their own
audience adaptation
laissez-faire leadership
low-context culture
collectivism
14. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
parenthetical citations
talkaholic
negligence
paraphrasing
15. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
responding
systematic desensitization
learned helplessness
content
16. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
consequentialism
utilitarianism
incremental plagiarism
demographics
17. To pay attention to sound. To hear something with thoughtful attention: give consideration
audience adaptation
social loafing
listen
domain
18. Cues to let the speaker know you're listening
interpret
backchanneling cues
audience
systematic desensitization
19. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
demographics
incremental plagiarism
situational anxiety
20. Refers to audience members' general likes and dislikes in relation to particular subjects
audience analysis
attitudes
backchanneling cues
understand
21. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
conflict of interest
groupthink
cognitive therapy
situational anxiety
22. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
action items
global plagiarism
postmodern ethics
23. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
multiple submissions
visualization
conflict of interest
large-power distance
24. From the Greek word for 'the word;' it is translated as logic
respond
logos
visualization
asynchronous communication
25. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
communication apprehension
discriminate
consensus
26. In postmodern ethics - the obligation to respond to the actions of others
co-located
situational anxiety
two-pizza team
responsibility
27. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
talkaholic
stage fright
factors that can increase stage fright
demographic profile
28. The normal anxiety people experience when they find themselves in a stressful situation
reticence
situational anxiety
large-power distance
oral citations
29. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
jargon
ethical dilemma
hearing
virtue ethics
30. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
cognitive therapy
decoding
talkaholic
psychographic profile
31. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
intercultural communication
logos
discriminate
talkaholic
32. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
positive reinforcement
dispositional communication anxiety
shyness
reframing
33. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
qualities that define communication
plagiarism
shyness
permanence of records
34. The way in which people segment a sequence of words or behaviors
interpret
psychographic profile
punctuation
communication
35. The source's act of transforming an idea into a message to transmit to a receiver
climate
situational anxiety
encoding
small power distance
36. Therapeutic technique that helps alleviate people's fear through directed conversation
subjective listening
authoritarian leadership
patchwork plagiarism
cognitive therapy
37. Taking another person's work in full and representing it as your one while making little or nor change to the material
cognitive therapy
global plagiarism
qualities that define communication
Editorial columns (opinions pieces)
38. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
mindful communication
incremental plagiarism
content and relationship
39. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
virtue ethics
subjective listening
fields
nominal group technique
40. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
negligence
nominal group technique
Maslow's Hierarchy of Needs
41. Communication that is not occurring in real-time
deontology
globalization
social loafing
asynchronous
42. To say something in return: make an answer; to react in response
evaluate
logos
global plagiarism
respond
43. Statistical data about an audience
negligence
talkaholic
demographics
source
44. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
cybervetting
receive
provinsialism
reframing
45. Those upon whom the ideas - feelings - information - e.g. the message - are presented
authoritarian leadership
ethos
responding
audience
46. Communication that is not occurring in real time
decoding
visualization
asynchronous communication
direct quoting
47. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
cognitive therapy
transformational leadership
collectivism
listen
48. Two or more people working together to produce a result they could not have produced on their own
remember
synchronous
synergy
qualities that define communication
49. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
fields
noise
kickoff meeting
cognitive therapy
50. Feeling that you are an unwelcome focus of attention
pseudonym
face
groupthink
conspicuousness