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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A response that shows you care about the person and value what they have to say






2. Therapeutic technique that helps alleviate people's fear through directed conversation






3. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






4. To bring to mind or think of again; to keep in mind for attention or consideration






5. Specialized and complicated terminology used by a particular discipline






6. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






7. The act of interpreting a situation and treating the interoperation as real






8. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






9. Originator of a message






10. The minimum number of people needed to achieve the desired results






11. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






12. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






13. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






14. A learned system of meanings which help us make sense in our everyday surroundings






15. Service provider used for sending digital communication; usually associated with emails






16. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






17. The receiver's act of attaching meaning to a message sent by a source






18. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






19. A tension between two opposing but valuable preferences






20. What audience members hold to be true or false






21. The normal anxiety people experience when they find themselves in a stressful situation






22. The anxiety a person experiences when speaking in public






23. The source's act of transforming an idea into a message to transmit to a receiver






24. This type of leader emphasizes accomplishing goals and managing time above all else






25. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






26. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






27. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






28. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






29. Communicators who are located in physical proximity (such as the same room)






30. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






31. Feeling that you are an unwelcome focus of attention






32. A type of therapy that helps alleviate people's fears through directed conversation






33. Cultures that view conflict as a threat and to be avoided






34. The affective aspect of a message






35. The medium through which a message passes on its way from source to receiver






36. A leadership style in which the leader is hands-off and allows members to make decisions on their own






37. Our public selves that make up who we want to be seen as






38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






39. Statistical data about an audience






40. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






41. Location - cultural differences - gender styles






42. Process of communicating and interpreting communication—the official communication terms for these processes






43. Describes the physical process of sound waves bouncing off of an eardrum






44. Refers to audience members' general likes and dislikes in relation to particular subjects






45. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






46. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






47. What an audience members judge to be right or wrong






48. To say something in return: make an answer; to react in response






49. The recipient of a message






50. 'Learning' through experience that you can't change a situation







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Can you answer 50 questions in 15 minutes?


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