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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






2. A leadership style in which members participate in the decision-making process






3. The anxiety a person experiences when speaking in public






4. Mediated communication that occurs with both participants attending message exchange in real-time






5. From the Greek word for 'the word;' it is translated as logic






6. The first stage of hearing is when you receive the message (or listen to it)






7. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






8. Communicators who are located in physical proximity (such as the same room)






9. The Greek word meaning 'credibility'






10. Motivating team members by connecting them to a greater ideal






11. The receiver's act of attaching meaning to a message sent by a source






12. The normal anxiety people experience when they find themselves in a stressful situation






13. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






14. The process in which you are engaging when you share personal or intimate information with an online audience






15. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






16. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






17. Taking another person's work in full and representing it as your one while making little or nor change to the material






18. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






19. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






20. This type of communication apprehension occurs only in particular - and typically stressful - contexts






21. The recipient of a message






22. The medium through which a message passes on its way from source to receiver






23. The organization style used for referencing citations in your actual presentation






24. Process of communicating and interpreting communication—the official communication terms for these processes






25. 'Learning' through experience that you can't change a situation






26. Standards for behavior that people don't alter even when the situation warrants






27. An audience-centered approach to communication in which other perspectives are taken into account






28. Communication that is not occurring in real-time






29. Any condition that affects the fidelity of the message being sent (internal or external)






30. A leadership style in which the leader makes decisions by herself






31. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






32. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






33. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






34. Service provider used for sending digital communication; usually associated with emails






35. Therapeutic technique that helps alleviate people's fear through directed conversation






36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






37. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






38. Recasting your interpretation of an event from a different perspective






39. A learned system of meanings which help us make sense in our everyday surroundings






40. The interplay between encoding and decoding messages






41. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






42. The extent to which the message after transmission is similar to the message originally transmitted






43. Being adaptive - creative - and experimental in your communication style






44. What an audience members judge to be right or wrong






45. Being consciously aware of - and paying attention to our communication behavior






46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






47. A statement used in your presentation that demonstrates why the source you are referring to is credible






48. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






49. Documented tasks assigned to a member for completion by a particular time






50. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience