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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
direct quoting
shyness
cybervetting
positive reinforcement
2. The first stage of hearing is when you receive the message (or listen to it)
ethical dilemma
reframing
receive
two-pizza team
3. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
responsibility
interpret
social loafing
4. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
factors that can increase stage fright
deontology
action items
provinsialism
5. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
transformational leadership
large-power distance
incremental plagiarism
communication apprehension
6. A method that allows a public speaker to integrate research into the body of their text
situational anxiety
parenthetical citations
conflict of interest
Editorial columns (opinions pieces)
7. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
labeling
conflict of interest
culture
climate
8. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
ethics
conflict of interest
decoding
inadequate positive reinforcement
9. Describes the physical process of sound waves bouncing off of an eardrum
nominal group technique
audience adaptation
hearing
cognitive therapy
10. Location - cultural differences - gender styles
attitudes
contextual barriers to listening
democratic leadership
domain
11. Submitting the same work for more than one class
factors that can increase stage fright
parenthetical citations
labeling
multiple submissions
12. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
consensus
affordances
decoding
13. The result of an act of encoding
domain
asynchronous communication
provinsialism
message
14. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
cybervetting
communication apprehension
inadequate positive reinforcement
15. What are the two levels/types of meaning every message transmits?
large-power distance
values
groupthink
content and relationship
16. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
cybervetting
message
postmodern ethics
high-context culture
17. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
responding
ethics
inadequate positive reinforcement
audience adaptation
18. Feeling that you are an unwelcome focus of attention
global plagiarism
conspicuousness
rhetorical sensitivity
self-interest
19. Documented tasks assigned to a member for completion by a particular time
attitudes
multiple submissions
action items
co-located
20. To bring to mind or think of again; to keep in mind for attention or consideration
remember
demographics
conflict of interest
content
21. The process in which you are engaging when you share personal or intimate information with an online audience
disclose
relationship
disclosure
message
22. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
encoding and decoding
communication is irreversible
content
you cannot not communicate
23. A sense of 'stuckness' when trying to write
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24. The minimum number of people needed to achieve the desired results
pseudonym
nominal group technique
least group size
social loafing
25. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
communication
edited books
culture
subjective listening
26. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
least group size
advantages of working in teams
synergy
interpret
27. 'Learning' through experience that you can't change a situation
writer's block
learned helplessness
climate
globalization
28. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
content
edited books
low-context culture
29. Service provider used for sending digital communication; usually associated with emails
virtue ethics
writer's block
systematic desensitization
domain
30. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
rigid rules
climate
writer's block
31. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
plagiarism
message
values
audience analysis
32. Considering the benefits or consequences of an action for oneself first - and for others second
transactional leadership
self-interest
utilitarianism
parenthetical citations
33. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
ethical dilemma
psychographic profile
co-located
34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
nominal group technique
respond
advantages of working in teams
fields
35. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
fidelity
postmodern ethics
provinsialism
audience-centered presenter
36. Coming to group conclusion without critical thinking or evaluation of alternatives
strong uncertainty avoidance
groupthink
edited books
plagiarism
37. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
synergy
reframing
cognitive therapy
38. If in an argument with a friend you may say something you regret but can't take it back
content and relationship
task leader
communication is irreversible
demographics
39. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
audience adaptation
message
reticence
40. Motivating team members by connecting them to a greater ideal
co-located
groupthink
disclose
transformational leadership
41. The tendency of a person to avoid social interaction
attitudes
globalization
backchanneling cues
shyness
42. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
writer's block
advantages of working in teams
disclose
ethical dilemma
43. In postmodern ethics - the obligation to respond to the actions of others
asynchronous
responsibility
writer's block
audience analysis
44. To pay attention to sound. To hear something with thoughtful attention: give consideration
parenthetical citations
audience
globalization
listen
45. This type of communication apprehension occurs only in particular - and typically stressful - contexts
consensus
subjective listening
backchanneling cues
situational anxiety
46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
encoding
decoding
noise
47. Specialized and complicated terminology used by a particular discipline
inadequate positive reinforcement
message
jargon
pseudonym
48. Revealing personal or intimate information to an online audience
disclose
collectivism
Editorial columns (opinions pieces)
consequentialism
49. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
culture
small power distance
respond
feedback
50. The extent to which the message after transmission is similar to the message originally transmitted
subjective listening
globalization
fidelity
Maslow's Hierarchy of Needs