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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of therapy that helps alleviate people's fears through directed conversation
reticence
affordances
attitudes
cognitive therapy
2. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
global plagiarism
content
flexible intercultural communication
3. The source's act of transforming an idea into a message to transmit to a receiver
encoding
small power distance
multiple submissions
virtue ethics
4. Those upon whom the ideas - feelings - information - e.g. the message - are presented
remember
cognitive therapy
audience
communication apprehension
5. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
systematic desensitization
individualism
audience analysis
receiver
6. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
democratic leadership
consequentialism
paraphrasing
7. Documented tasks assigned to a member for completion by a particular time
demographic profile
action items
permanence of records
synergy
8. Cues to let the speaker know you're listening
ethos
mindful communication
postmodern ethics
backchanneling cues
9. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
utilitarianism
plagiarism
multiple submissions
10. The anxiety a person experiences when speaking in public
negligence
learned helplessness
stage fright
dialectic
11. Motivating team members by connecting them to a greater ideal
low cues
communication apprehension
channel
transformational leadership
12. The overall feel of the group - composed of all the group's relationships
source
social loafing
climate
reframing
13. Having multiple types of connections with another person in your group
backchanneling cues
multiple submissions
demographic profile
multiplexity
14. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
high-context culture
deontology
groupthink
transactional leadership
15. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
audience
social loafing
qualities that define communication
shyness
16. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
17. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
transactional leadership
decoding
contextual barriers to listening
18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
disclosure
situational anxiety
utilitarianism
advantages of working in teams
19. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
advantages of working in teams
talkaholic
patchwork plagiarism
self-interest
20. The Greek word meaning 'credibility'
receive
receiver
ethos
cybervetting
21. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
demographic profile
fields
cybervetting
systematic desensitization
22. The substantive aspect of a message
conspicuousness
postmodern ethics
content
laissez-faire leadership
23. A leadership style in which members participate in the decision-making process
demographics
psychographic profile
democratic leadership
affordances
24. The general predisposition to avoid situations that require communication
qualifier
communication apprehension
virtue ethics
fields
25. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
receive
channel
message
26. Audience members' likes and dislikes
attitudes
encoding
visualization
writer's block
27. What are the two levels/types of meaning every message transmits?
content and relationship
feedback
responding
negligence
28. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
intercultural communication
labeling
message
action items
29. A sense of 'stuckness' when trying to write
30. To say something in return: make an answer; to react in response
democratic leadership
demographics
respond
demographics
31. To bring to mind or think of again; to keep in mind for attention or consideration
remember
cybervetting
small power distance
punctuation
32. A statement used in your presentation that demonstrates why the source you are referring to is credible
globalization
audience adaptation
dialectic
qualifier
33. The result of an act of encoding
message
backchanneling cues
climate
ethical dilemma
34. The medium through which a message passes on its way from source to receiver
mindful communication
channel
understand
writer's block
35. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
culture
receiver
conflict of interest
low cues
36. A leadership style in which the leader makes decisions by herself
kickoff meeting
demographics
audience
authoritarian leadership
37. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
ethos
dispositional communication anxiety
remember
subjective listening
38. Communication that is not occurring in real-time
cognitive therapy
postmodern ethics
asynchronous
reticence
39. Statistical data about an audience
beliefs
decoding
demographics
two-pizza team
40. A culture in which meaning is expressed through explicit verbal messages
dialectic
ethics
individualism
low-context culture
41. Falsely representing any material obtained from another source as your own work
remember
shyness
nominal group technique
plagiarism
42. 'Learning' through experience that you can't change a situation
communication
conflict of interest
message
learned helplessness
43. Considering the benefits or consequences of an action for oneself first - and for others second
contextual barriers to listening
self-interest
message
situational anxiety
44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
provinsialism
paraphrasing
demographics
learned helplessness
45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
remember
responsibility
punctuation
factors that can increase stage fright
46. Location - cultural differences - gender styles
demographic profile
reticence
synchronous
contextual barriers to listening
47. Taking another person's work in full and representing it as your one while making little or nor change to the material
cybervetting
consensus
global plagiarism
conflict of interest
48. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
kickoff meeting
deontology
positive reinforcement
situational anxiety
49. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
attitudes
remember
reframing
advantages of working in teams
50. Communication that is not occurring in real time
asynchronous communication
co-located
hearing
message