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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






2. The process in which you are engaging when you share personal or intimate information with an online audience






3. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






4. Cultures that view conflict as a threat and to be avoided






5. Shyness or communication apprehension






6. Cues to let the speaker know you're listening






7. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






8. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






9. The substantive aspect of a message






10. The act of interpreting a situation and treating the interoperation as real






11. The source's act of transforming an idea into a message to transmit to a receiver






12. The extent to which the message after transmission is similar to the message originally transmitted






13. The anxiety a person experiences when speaking in public






14. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






15. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






16. Communicators who are located in physical proximity (such as the same room)






17. Those upon whom the ideas - feelings - information - e.g. the message - are presented






18. The result of an act of encoding






19. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






20. A tension between two opposing but valuable preferences






21. The process of stating verbatim - in a presentation - information derived from an author other than oneself






22. The way in which people segment a sequence of words or behaviors






23. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






24. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






25. Statistical data about an audience






26. The perspective that the ethical quality of an action should be determined by evaluating its consequences






27. To bring to mind or think of again; to keep in mind for attention or consideration






28. When employers use internet searches and social networking sites to find out information or screen potential hires






29. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






30. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






31. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






32. What an audience members judge to be right or wrong






33. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






34. A learned system of meanings which help us make sense in our everyday surroundings






35. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






36. Two or more people working together to produce a result they could not have produced on their own






37. A sense of 'stuckness' when trying to write


38. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






39. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






40. The medium through which a message passes on its way from source to receiver






41. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






42. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






43. To say something in return: make an answer; to react in response






44. The recipient of a message






45. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






46. Refers to audience members' general likes and dislikes in relation to particular subjects






47. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






49. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






50. The capabilities of the technology used to communicate online