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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process






2. 'Learning' through experience that you can't change a situation






3. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






4. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






5. When employers use internet searches and social networking sites to find out information or screen potential hires






6. An audience-centered approach to communication in which other perspectives are taken into account






7. The receiver's act of attaching meaning to a message sent by a source






8. A sense of 'stuckness' when trying to write

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9. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






10. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






11. The general predisposition to avoid situations that require communication






12. A method that allows a public speaker to integrate research into the body of their text






13. The Greek word meaning 'credibility'






14. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






15. Communicators who are located in physical proximity (such as the same room)






16. To bring to mind or think of again; to keep in mind for attention or consideration






17. The first stage of hearing is when you receive the message (or listen to it)






18. The anxiety a person experiences when speaking in public






19. Standards for behavior that people don't alter even when the situation warrants






20. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






21. Communication that is not occurring in real-time






22. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






23. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






24. To say something in return: make an answer; to react in response






25. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






26. Being adaptive - creative - and experimental in your communication style






27. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






28. A leadership style in which the leader makes decisions by herself






29. If in an argument with a friend you may say something you regret but can't take it back






30. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






31. Mediated communication that occurs with both participants attending message exchange in real-time






32. Originator of a message






33. Motivating team members by connecting them to a greater ideal






34. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






35. Service provider used for sending digital communication; usually associated with emails






36. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






37. This type of communication apprehension occurs only in particular - and typically stressful - contexts






38. The act of interpreting a situation and treating the interoperation as real






39. The way in which people segment a sequence of words or behaviors






40. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






41. From the Greek word for 'the word;' it is translated as logic






42. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






43. The result of an act of encoding






44. The extent to which the message after transmission is similar to the message originally transmitted






45. The affective aspect of a message






46. Therapeutic technique that helps alleviate people's fear through directed conversation






47. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






48. The organization style used for referencing citations in your actual presentation






49. Having multiple types of connections with another person in your group






50. What an audience members judge to be right or wrong