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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
Editorial columns (opinions pieces)
high-context culture
systematic desensitization
postmodern ethics
2. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
beliefs
edited books
utilitarianism
social loafing
3. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
least group size
qualifier
audience analysis
asynchronous
4. A type of therapy that helps alleviate people's fears through directed conversation
climate
social loafing
small power distance
cognitive therapy
5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
positive reinforcement
audience adaptation
understand
strong uncertainty avoidance
6. The tendency of a person to avoid social interaction
content
evaluate
punctuation
shyness
7. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
understand
large-power distance
negligence
8. Documented tasks assigned to a member for completion by a particular time
action items
kickoff meeting
jargon
laissez-faire leadership
9. A learned system of meanings which help us make sense in our everyday surroundings
responsibility
culture
interpret
Maslow's Hierarchy of Needs
10. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
edited books
low cues
individualism
transformational leadership
11. The process in which you are engaging when you share personal or intimate information with an online audience
task leader
disclosure
globalization
flexible intercultural communication
12. The general predisposition to avoid situations that require communication
dispositional communication anxiety
attitudes
social loafing
communication apprehension
13. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
individualism
encoding
demographic profile
14. The act of interpreting a situation and treating the interpretation as real
flexible intercultural communication
labeling
source
demographic profile
15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
labeling
fields
writer's block
co-located
16. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
qualities that define communication
incremental plagiarism
provinsialism
17. The source's act of transforming an idea into a message to transmit to a receiver
responding
reframing
content and relationship
encoding
18. Our public selves that make up who we want to be seen as
face
audience analysis
you cannot not communicate
contextual barriers to listening
19. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
Editorial columns (opinions pieces)
virtue ethics
content
20. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
cybervetting
disclosure
virtue ethics
21. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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22. Considering the benefits or consequences of an action for oneself first - and for others second
shyness
self-interest
small power distance
provinsialism
23. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
contextual barriers to listening
social loafing
audience
disclose
24. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
talkaholic
mindful communication
collectivism
low cues
25. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
stage fright
demographic profile
fields
plagiarism
26. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
channel
noise
learned helplessness
27. The interplay between encoding and decoding messages
feedback
pseudonym
demographic profile
least group size
28. 'Learning' through experience that you can't change a situation
learned helplessness
individualism
evaluate
weak uncertainty avoidance
29. The overall feel of the group - composed of all the group's relationships
climate
you cannot not communicate
edited books
asynchronous communication
30. Originator of a message
patchwork plagiarism
audience
communication apprehension
source
31. Service provider used for sending digital communication; usually associated with emails
domain
backchanneling cues
attitudes
weak uncertainty avoidance
32. The affective aspect of a message
stage fright
relationship
transformational leadership
collectivism
33. Describes the physical process of sound waves bouncing off of an eardrum
hearing
communication apprehension
conspicuousness
visualization
34. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
interpret
postmodern ethics
climate
35. A culture in which meaning is expressed through explicit verbal messages
low-context culture
interpret
weak uncertainty avoidance
fidelity
36. Cultures that view conflict as a threat and to be avoided
utilitarianism
strong uncertainty avoidance
direct quoting
audience
37. Location - cultural differences - gender styles
reticence
face
demographic profile
contextual barriers to listening
38. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
attitudes
source
qualities that define communication
content
39. From the Greek word for 'the word;' it is translated as logic
logos
message
paraphrasing
authoritarian leadership
40. To pay attention to sound. To hear something with thoughtful attention: give consideration
interpret
relationship
listen
virtue ethics
41. Coming to group conclusion without critical thinking or evaluation of alternatives
attitudes
writer's block
groupthink
stage fright
42. The minimum number of people needed to achieve the desired results
least group size
democratic leadership
asynchronous communication
communication apprehension
43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
visualization
discriminate
plagiarism
you cannot not communicate
44. Any condition that affects the fidelity of the message being sent (internal or external)
cognitive therapy
audience-centered presenter
noise
qualifier
45. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
least group size
attitudes
audience adaptation
46. The recipient of a message
remember
deontology
receiver
punctuation
47. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
encoding
labeling
factors that can increase stage fright
understand
48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
consensus
inadequate positive reinforcement
cognitive reconstructing
dialectic
49. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
remember
content
you cannot not communicate
50. Feeling that you are an unwelcome focus of attention
conspicuousness
disclose
Maslow's Hierarchy of Needs
inadequate positive reinforcement