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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






2. Two or more people working together to produce a result they could not have produced on their own






3. A type of therapy that helps alleviate people's fears through directed conversation






4. The affective aspect of a message






5. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






6. If in an argument with a friend you may say something you regret but can't take it back






7. Communication that is not occurring in real time






8. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






9. Those upon whom the ideas - feelings - information - e.g. the message - are presented






10. A statement used in your presentation that demonstrates why the source you are referring to is credible






11. This type of leader emphasizes accomplishing goals and managing time above all else






12. This type of communication apprehension occurs only in particular - and typically stressful - contexts






13. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






14. A sense of 'stuckness' when trying to write

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15. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






16. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






17. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






18. The process of stating verbatim - in a presentation - information derived from an author other than oneself






19. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






20. Describes the physical process of sound waves bouncing off of an eardrum






21. Originator of a message






22. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






23. 'Learning' through experience that you can't change a situation






24. The capabilities of the technology used to communicate online






25. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






26. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






27. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






28. Motivating team members using a system of rewards and punishments






29. Coming to group conclusion without critical thinking or evaluation of alternatives






30. Having multiple types of connections with another person in your group






31. Feeling that you are an unwelcome focus of attention






32. The overall feel of the group - composed of all the group's relationships






33. The result of an act of encoding






34. An audience-centered approach to communication in which other perspectives are taken into account






35. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






36. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






37. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






38. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






39. Service provider used for sending digital communication; usually associated with emails






40. What are the two levels/types of meaning every message transmits?






41. The extent to which the message after transmission is similar to the message originally transmitted






42. Specialized and complicated terminology used by a particular discipline






43. The perspective that the ethical quality of an action should be determined by evaluating its consequences






44. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






45. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






46. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






47. Being adaptive - creative - and experimental in your communication style






48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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49. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






50. When employers use internet searches and social networking sites to find out information or screen potential hires