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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others






2. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






3. The source's act of transforming an idea into a message to transmit to a receiver






4. Our public selves that make up who we want to be seen as






5. Two or more people working together to produce a result they could not have produced on their own






6. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






7. The extent to which the message after transmission is similar to the message originally transmitted






8. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






9. Motivating team members using a system of rewards and punishments






10. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






11. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






12. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






13. To pay attention to sound. To hear something with thoughtful attention: give consideration






14. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






15. The overall feel of the group - composed of all the group's relationships






16. Originator of a message






17. Refers to audience members' general likes and dislikes in relation to particular subjects






18. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






19. Having multiple types of connections with another person in your group






20. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






22. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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23. The affective aspect of a message






24. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






25. Motivating team members by connecting them to a greater ideal






26. The receiver's act of attaching meaning to a message sent by a source






27. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






28. What an audience members judge to be right or wrong






29. An audience-centered approach to communication in which other perspectives are taken into account






30. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






31. Service provider used for sending digital communication; usually associated with emails






32. Documented tasks assigned to a member for completion by a particular time






33. Shyness or communication apprehension






34. A type of therapy that helps alleviate people's fears through directed conversation






35. What are the two levels/types of meaning every message transmits?






36. The perspective that the ethical quality of an action should be determined by evaluating its consequences






37. Being adaptive - creative - and experimental in your communication style






38. The organization style used for referencing citations in your actual presentation






39. The medium through which a message passes on its way from source to receiver






40. Cues to let the speaker know you're listening






41. The normal anxiety people experience when they find themselves in a stressful situation






42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






43. This type of communication apprehension occurs only in particular - and typically stressful - contexts






44. The tendency of a person to avoid social interaction






45. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






46. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






47. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






48. What audience members hold to be true or false






49. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






50. Falsely representing any material obtained from another source as your own work