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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Originator of a message






2. Documented tasks assigned to a member for completion by a particular time






3. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






4. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






5. The process of stating verbatim - in a presentation - information derived from an author other than oneself






6. Being adaptive - creative - and experimental in your communication style






7. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






8. Those upon whom the ideas - feelings - information - e.g. the message - are presented






9. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






10. This type of leader emphasizes accomplishing goals and managing time above all else






11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






12. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






13. Mediated communication that occurs with both participants attending message exchange in real-time






14. Stage of the five-step - active-listening model involves answering and giving feedback.






15. The extent to which the message after transmission is similar to the message originally transmitted






16. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. What audience members hold to be true or false






19. What an audience members judge to be right or wrong






20. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






21. A leadership style in which the leader makes decisions by herself






22. This type of communication apprehension occurs only in particular - and typically stressful - contexts






23. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






24. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






25. Cues to let the speaker know you're listening






26. The result of an act of encoding






27. Having multiple types of connections with another person in your group






28. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






29. Communication that is not occurring in real time






30. The process in which you are engaging when you share personal or intimate information with an online audience






31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






32. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






33. When employers use internet searches and social networking sites to find out information or screen potential hires






34. The anxiety a person experiences when speaking in public






35. The minimum number of people needed to achieve the desired results






36. To say something in return: make an answer; to react in response






37. Submitting the same work for more than one class






38. What are the two levels/types of meaning every message transmits?






39. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






40. Coming to group conclusion without critical thinking or evaluation of alternatives






41. An audience-centered approach to communication in which other perspectives are taken into account






42. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






43. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






44. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






45. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






46. The act of interpreting a situation and treating the interoperation as real






47. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






48. Cultures that view conflict as natural and potentially positive






49. In postmodern ethics - the obligation to respond to the actions of others






50. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind







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Can you answer 50 questions in 15 minutes?


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