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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Recasting your interpretation of an event from a different perspective






2. A leadership style in which the leader is hands-off and allows members to make decisions on their own






3. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






4. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






5. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






6. Taking another person's work in full and representing it as your one while making little or nor change to the material






7. This type of leader emphasizes accomplishing goals and managing time above all else






8. The interplay between encoding and decoding messages






9. In postmodern ethics - the obligation to respond to the actions of others






10. A method that allows a public speaker to integrate research into the body of their text






11. The medium through which a message passes on its way from source to receiver






12. A leadership style in which members participate in the decision-making process






13. The perspective that the ethical quality of an action should be determined by evaluating its consequences






14. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






15. The overall feel of the group - composed of all the group's relationships






16. The act of interpreting a situation and treating the interoperation as real






17. The general predisposition to avoid situations that require communication






18. What audience members hold to be true or false






19. The capabilities of the technology used to communicate online






20. Cultures that view conflict as a threat and to be avoided






21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






22. Communication that is not occurring in real time






23. To pay attention to sound. To hear something with thoughtful attention: give consideration






24. The source's act of transforming an idea into a message to transmit to a receiver






25. Cultures that view conflict as natural and potentially positive






26. The first stage of hearing is when you receive the message (or listen to it)






27. What are the two levels/types of meaning every message transmits?






28. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






29. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






30. Coming to group conclusion without critical thinking or evaluation of alternatives






31. When employers use internet searches and social networking sites to find out information or screen potential hires






32. Revealing personal or intimate information to an online audience






33. A leadership style in which the leader makes decisions by herself






34. If in an argument with a friend you may say something you regret but can't take it back






35. Being adaptive - creative - and experimental in your communication style






36. Any condition that affects the fidelity of the message being sent (internal or external)






37. Communicators who are located in physical proximity (such as the same room)






38. A tension between two opposing but valuable preferences






39. Stage of the five-step - active-listening model involves answering and giving feedback.






40. The process of stating verbatim - in a presentation - information derived from an author other than oneself






41. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






42. Two or more people working together to produce a result they could not have produced on their own






43. To say something in return: make an answer; to react in response






44. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






45. What an audience members judge to be right or wrong






46. Motivating team members by connecting them to a greater ideal






47. Documented tasks assigned to a member for completion by a particular time






48. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






49. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






50. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience