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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






2. Motivating team members by connecting them to a greater ideal






3. The perspective that the ethical quality of an action should be determined by evaluating its consequences






4. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






5. Recasting your interpretation of an event from a different perspective






6. When a team meaner slacks off because he know the work will get done regardless of his effort






7. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






8. Considering the benefits or consequences of an action for oneself first - and for others second






9. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






10. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






11. Mediated communication that occurs with both participants attending message exchange in real-time






12. The affective aspect of a message






13. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






14. Stage of the five-step - active-listening model involves answering and giving feedback.






15. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






16. The substantive aspect of a message






17. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






18. The recipient of a message






19. The organization style used for referencing citations in your actual presentation






20. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






21. Coming to group conclusion without critical thinking or evaluation of alternatives






22. The way in which people segment a sequence of words or behaviors






23. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






24. Cultures that view conflict as natural and potentially positive






25. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






26. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






27. Documented tasks assigned to a member for completion by a particular time






28. Service provider used for sending digital communication; usually associated with emails






29. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






30. To bring to mind or think of again; to keep in mind for attention or consideration






31. The normal anxiety people experience when they find themselves in a stressful situation






32. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






34. Taking another person's work in full and representing it as your one while making little or nor change to the material






35. The source's act of transforming an idea into a message to transmit to a receiver






36. Cultures that view conflict as a threat and to be avoided






37. From the Greek word for 'the word;' it is translated as logic






38. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






39. The process in which you are engaging when you share personal or intimate information with an online audience






40. The extent to which the message after transmission is similar to the message originally transmitted






41. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






42. Communication that is not occurring in real time






43. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






44. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






45. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






46. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






47. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






48. Those upon whom the ideas - feelings - information - e.g. the message - are presented






49. A statement used in your presentation that demonstrates why the source you are referring to is credible






50. To pay attention to sound. To hear something with thoughtful attention: give consideration