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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






2. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






3. This type of leader emphasizes accomplishing goals and managing time above all else






4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






5. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






6. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






7. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






8. Revealing personal or intimate information to an online audience






9. Stage of the five-step - active-listening model involves answering and giving feedback.






10. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






11. The anxiety a person experiences when speaking in public






12. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






13. A method that allows a public speaker to integrate research into the body of their text






14. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






15. Considering the benefits or consequences of an action for oneself first - and for others second






16. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






17. In postmodern ethics - the obligation to respond to the actions of others






18. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






20. The result of an act of encoding






21. A sense of 'stuckness' when trying to write

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22. Service provider used for sending digital communication; usually associated with emails






23. The affective aspect of a message






24. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






25. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






26. A response that shows you care about the person and value what they have to say






27. A learned system of meanings which help us make sense in our everyday surroundings






28. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






29. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






30. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






31. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






32. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






33. A culture in which meaning is expressed through explicit verbal messages






34. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






35. Documented tasks assigned to a member for completion by a particular time






36. The medium through which a message passes on its way from source to receiver






37. Coming to group conclusion without critical thinking or evaluation of alternatives






38. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






39. Describes the physical process of sound waves bouncing off of an eardrum






40. Communicators who are located in physical proximity (such as the same room)






41. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






43. From the Greek word for 'the word;' it is translated as logic






44. The source's act of transforming an idea into a message to transmit to a receiver






45. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






46. The minimum number of people needed to achieve the desired results






47. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






48. The Greek word meaning 'credibility'






49. Communication that is not occurring in real-time






50. Mediated communication that occurs with both participants attending message exchange in real-time