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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
psychographic profile
mindful communication
ethos
2. Describes the physical process of sound waves bouncing off of an eardrum
weak uncertainty avoidance
hearing
disclosure
interpret
3. Being adaptive - creative - and experimental in your communication style
relationship
domain
flexible intercultural communication
collectivism
4. What an audience members judge to be right or wrong
social loafing
values
message
backchanneling cues
5. The substantive aspect of a message
noise
jargon
content
groupthink
6. A statement used in your presentation that demonstrates why the source you are referring to is credible
synchronous
democratic leadership
qualifier
deontology
7. Shyness or communication apprehension
ethos
reticence
social loafing
two-pizza team
8. Falsely representing any material obtained from another source as your own work
plagiarism
low cues
rigid rules
responsibility
9. Submitting the same work for more than one class
interpret
multiple submissions
contextual barriers to listening
qualifier
10. The tendency of a person to avoid social interaction
shyness
culture
responsibility
demographics
11. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
feedback
collectivism
strong uncertainty avoidance
fidelity
12. A leadership style in which the leader is hands-off and allows members to make decisions on their own
dispositional communication anxiety
negligence
self-interest
laissez-faire leadership
13. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
shyness
kickoff meeting
social loafing
consequentialism
14. Cultures that view conflict as a threat and to be avoided
labeling
laissez-faire leadership
strong uncertainty avoidance
paraphrasing
15. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
least group size
nominal group technique
beliefs
16. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
situational anxiety
cybervetting
demographic profile
large-power distance
17. The source's act of transforming an idea into a message to transmit to a receiver
self-interest
disclose
subjective listening
encoding
18. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
demographics
permanence of records
affordances
message
19. Specialized and complicated terminology used by a particular discipline
jargon
Maslow's Hierarchy of Needs
cognitive reconstructing
understand
20. Standards for behavior that people don't alter even when the situation warrants
self-interest
disclosure
pseudonym
rigid rules
21. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
strong uncertainty avoidance
attitudes
relationship
message
22. From the Greek word for 'the word;' it is translated as logic
understand
logos
rigid rules
permanence of records
23. The minimum number of people needed to achieve the desired results
audience
least group size
situational anxiety
relationship
24. The capabilities of the technology used to communicate online
ethos
backchanneling cues
affordances
demographic profile
25. A leadership style in which the leader makes decisions by herself
conflict of interest
authoritarian leadership
jargon
contextual barriers to listening
26. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
conspicuousness
consequentialism
pseudonym
27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
receiver
labeling
synchronous
28. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
democratic leadership
audience analysis
cybervetting
audience adaptation
29. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
globalization
paraphrasing
provinsialism
consensus
30. Originator of a message
plagiarism
communication is irreversible
source
backchanneling cues
31. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
labeling
large-power distance
cognitive therapy
interpret
32. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
message
authoritarian leadership
least group size
pseudonym
33. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
consequentialism
systematic desensitization
feedback
learned helplessness
34. The medium through which a message passes on its way from source to receiver
oral citations
attitudes
channel
demographics
35. Our public selves that make up who we want to be seen as
responsibility
interpret
face
communication
36. Considering the benefits or consequences of an action for oneself first - and for others second
parenthetical citations
self-interest
domain
labeling
37. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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38. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
fidelity
social loafing
encoding and decoding
global plagiarism
39. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
nominal group technique
domain
individualism
40. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
dispositional communication anxiety
talkaholic
confirming response
understand
41. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
incremental plagiarism
demographics
labeling
talkaholic
42. A response that shows you care about the person and value what they have to say
small power distance
contextual barriers to listening
confirming response
shyness
43. The interplay between encoding and decoding messages
postmodern ethics
feedback
source
audience
44. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
message
postmodern ethics
subjective listening
reticence
45. 'Learning' through experience that you can't change a situation
virtue ethics
two-pizza team
learned helplessness
provinsialism
46. Process of communicating and interpreting communication—the official communication terms for these processes
face
situational anxiety
audience
encoding and decoding
47. What audience members hold to be true or false
audience analysis
backchanneling cues
beliefs
self-interest
48. Communication that is not occurring in real-time
asynchronous
remember
labeling
audience analysis
49. The organization style used for referencing citations in your actual presentation
synchronous
oral citations
collectivism
fields
50. Those upon whom the ideas - feelings - information - e.g. the message - are presented
talkaholic
audience
encoding
synergy