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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
deontology
oral citations
communication
transactional leadership
2. Submitting the same work for more than one class
multiple submissions
consensus
consequentialism
task leader
3. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
understand
individualism
domain
4. The recipient of a message
dialectic
subjective listening
social loafing
receiver
5. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
weak uncertainty avoidance
remember
communication apprehension
6. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
transformational leadership
responsibility
source
7. Communication that is not occurring in real time
asynchronous communication
conflict of interest
transformational leadership
large-power distance
8. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
feedback
affordances
paraphrasing
two-pizza team
9. The affective aspect of a message
asynchronous
consensus
relationship
visualization
10. A tension between two opposing but valuable preferences
values
channel
demographic profile
dialectic
11. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
culture
postmodern ethics
labeling
factors that can increase stage fright
12. Considering the benefits or consequences of an action for oneself first - and for others second
attitudes
self-interest
content and relationship
message
13. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
positive reinforcement
noise
cybervetting
advantages of working in teams
14. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
ethics
virtue ethics
evaluate
cognitive therapy
15. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
communication is irreversible
values
dispositional communication anxiety
16. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
receive
collectivism
incremental plagiarism
learned helplessness
17. The normal anxiety people experience when they find themselves in a stressful situation
communication
conflict of interest
task leader
situational anxiety
18. Specialized and complicated terminology used by a particular discipline
jargon
situational anxiety
audience analysis
globalization
19. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
decoding
negligence
audience-centered presenter
shyness
20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
values
ethical dilemma
parenthetical citations
ethos
21. Originator of a message
decoding
source
direct quoting
dispositional communication anxiety
22. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
punctuation
paraphrasing
respond
23. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
postmodern ethics
consequentialism
source
24. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
demographics
provinsialism
Editorial columns (opinions pieces)
disclose
25. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
task leader
writer's block
permanence of records
26. In postmodern ethics - the obligation to respond to the actions of others
self-interest
talkaholic
fidelity
responsibility
27. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
punctuation
content and relationship
content
utilitarianism
28. The minimum number of people needed to achieve the desired results
consensus
global plagiarism
qualities that define communication
least group size
29. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
ethical dilemma
two-pizza team
large-power distance
synchronous
30. Those upon whom the ideas - feelings - information - e.g. the message - are presented
shyness
Editorial columns (opinions pieces)
audience
reframing
31. A leadership style in which the leader makes decisions by herself
authoritarian leadership
individualism
conflict of interest
cognitive reconstructing
32. The result of an act of encoding
asynchronous communication
audience adaptation
message
multiplexity
33. If in an argument with a friend you may say something you regret but can't take it back
paraphrasing
communication is irreversible
subjective listening
interpret
34. To bring to mind or think of again; to keep in mind for attention or consideration
kickoff meeting
remember
virtue ethics
least group size
35. The process of stating verbatim - in a presentation - information derived from an author other than oneself
communication apprehension
Editorial columns (opinions pieces)
direct quoting
negligence
36. What are the two levels/types of meaning every message transmits?
self-interest
learned helplessness
content and relationship
disclosure
37. Motivating team members using a system of rewards and punishments
global plagiarism
communication apprehension
transactional leadership
evaluate
38. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
you cannot not communicate
co-located
nominal group technique
encoding
39. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
disclose
situational anxiety
ethics
dialectic
40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
direct quoting
values
negligence
41. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
groupthink
permanence of records
communication is irreversible
incremental plagiarism
42. The act of interpreting a situation and treating the interpretation as real
transformational leadership
cognitive therapy
mindful communication
labeling
43. The source's act of transforming an idea into a message to transmit to a receiver
systematic desensitization
rhetorical sensitivity
encoding
asynchronous
44. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
backchanneling cues
kickoff meeting
global plagiarism
inadequate positive reinforcement
45. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
action items
ethics
discriminate
content and relationship
46. Standards for behavior that people don't alter even when the situation warrants
qualifier
direct quoting
rigid rules
asynchronous
47. Statistical data about an audience
positive reinforcement
demographics
pseudonym
content and relationship
48. The interplay between encoding and decoding messages
patchwork plagiarism
demographics
disclose
feedback
49. The anxiety a person experiences when speaking in public
stage fright
qualifier
dispositional communication anxiety
factors that can increase stage fright
50. Cultures that view conflict as a threat and to be avoided
talkaholic
utilitarianism
global plagiarism
strong uncertainty avoidance