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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






2. Shyness or communication apprehension






3. Having multiple types of connections with another person in your group






4. When a team meaner slacks off because he know the work will get done regardless of his effort






5. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






6. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






7. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






8. The tendency of a person to avoid social interaction






9. This type of leader emphasizes accomplishing goals and managing time above all else






10. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






11. Location - cultural differences - gender styles






12. To bring to mind or think of again; to keep in mind for attention or consideration






13. Two or more people working together to produce a result they could not have produced on their own






14. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






15. The perspective that the ethical quality of an action should be determined by evaluating its consequences






16. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






17. Cultures that view conflict as a threat and to be avoided






18. Coming to group conclusion without critical thinking or evaluation of alternatives






19. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






20. Being adaptive - creative - and experimental in your communication style






21. This type of communication apprehension occurs only in particular - and typically stressful - contexts






22. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






23. Cultures that view conflict as natural and potentially positive






24. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






25. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






26. The capabilities of the technology used to communicate online






27. A tension between two opposing but valuable preferences






28. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






29. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






30. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






31. The overall feel of the group - composed of all the group's relationships






32. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






35. What an audience members judge to be right or wrong






36. To say something in return: make an answer; to react in response






37. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






38. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






39. Mediated communication that occurs with both participants attending message exchange in real-time






40. The interplay between encoding and decoding messages






41. A response that shows you care about the person and value what they have to say






42. Stage of the five-step - active-listening model involves answering and giving feedback.






43. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






44. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






45. The organization style used for referencing citations in your actual presentation






46. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






47. Communication that is not occurring in real-time






48. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






49. The result of an act of encoding






50. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc