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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others






2. Documented tasks assigned to a member for completion by a particular time






3. Describes the physical process of sound waves bouncing off of an eardrum






4. The anxiety a person experiences when speaking in public






5. Therapeutic technique that helps alleviate people's fear through directed conversation






6. Refers to audience members' general likes and dislikes in relation to particular subjects






7. A tension between two opposing but valuable preferences






8. The first stage of hearing is when you receive the message (or listen to it)






9. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






10. The minimum number of people needed to achieve the desired results






11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






12. A learned system of meanings which help us make sense in our everyday surroundings






13. The perspective that the ethical quality of an action should be determined by evaluating its consequences






14. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






15. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






16. Motivating team members by connecting them to a greater ideal






17. Communicators who are located in physical proximity (such as the same room)






18. Statistical data about an audience






19. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






20. The receiver's act of attaching meaning to a message sent by a source






21. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






22. Our public selves that make up who we want to be seen as






23. A culture in which meaning is expressed through explicit verbal messages






24. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






25. A response that shows you care about the person and value what they have to say






26. A leadership style in which the leader makes decisions by herself






27. The tendency of a person to avoid social interaction






28. A statement used in your presentation that demonstrates why the source you are referring to is credible






29. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






30. Process of communicating and interpreting communication—the official communication terms for these processes






31. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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32. Revealing personal or intimate information to an online audience






33. The affective aspect of a message






34. To say something in return: make an answer; to react in response






35. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






36. A leadership style in which the leader is hands-off and allows members to make decisions on their own






37. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






38. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






39. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






40. The source's act of transforming an idea into a message to transmit to a receiver






41. Submitting the same work for more than one class






42. The normal anxiety people experience when they find themselves in a stressful situation






43. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






44. This type of communication apprehension occurs only in particular - and typically stressful - contexts






45. The organization style used for referencing citations in your actual presentation






46. Being adaptive - creative - and experimental in your communication style






47. Considering the benefits or consequences of an action for oneself first - and for others second






48. 'Learning' through experience that you can't change a situation






49. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






50. A type of therapy that helps alleviate people's fears through directed conversation