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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






2. A learned system of meanings which help us make sense in our everyday surroundings






3. 'Learning' through experience that you can't change a situation






4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






5. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






6. The medium through which a message passes on its way from source to receiver






7. A culture in which meaning is expressed through explicit verbal messages






8. The Greek word meaning 'credibility'






9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






10. The process in which you are engaging when you share personal or intimate information with an online audience






11. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






12. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






13. A leadership style in which the leader makes decisions by herself






14. When a team meaner slacks off because he know the work will get done regardless of his effort






15. Those upon whom the ideas - feelings - information - e.g. the message - are presented






16. This type of leader emphasizes accomplishing goals and managing time above all else






17. Falsely representing any material obtained from another source as your own work






18. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






19. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






20. Documented tasks assigned to a member for completion by a particular time






21. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






22. To pay attention to sound. To hear something with thoughtful attention: give consideration






23. To bring to mind or think of again; to keep in mind for attention or consideration






24. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






25. The act of interpreting a situation and treating the interoperation as real






26. The general predisposition to avoid situations that require communication






27. The organization style used for referencing citations in your actual presentation






28. An audience-centered approach to communication in which other perspectives are taken into account






29. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






30. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






31. The normal anxiety people experience when they find themselves in a stressful situation






32. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






33. Revealing personal or intimate information to an online audience






34. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






35. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






36. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






37. The source's act of transforming an idea into a message to transmit to a receiver






38. The interplay between encoding and decoding messages






39. What audience members hold to be true or false






40. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






41. Any condition that affects the fidelity of the message being sent (internal or external)






42. Submitting the same work for more than one class






43. The perspective that the ethical quality of an action should be determined by evaluating its consequences






44. Cues to let the speaker know you're listening






45. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






46. If in an argument with a friend you may say something you regret but can't take it back






47. The receiver's act of attaching meaning to a message sent by a source






48. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






49. Cultures that view conflict as a threat and to be avoided






50. Theory of the perfect team size according to Amazon.com founder Jeff Bezos