SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
2. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
talkaholic
discriminate
domain
3. What an audience members judge to be right or wrong
climate
values
collectivism
consequentialism
4. The capabilities of the technology used to communicate online
message
postmodern ethics
co-located
affordances
5. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
communication
globalization
labeling
individualism
6. Any condition that affects the fidelity of the message being sent (internal or external)
labeling
encoding and decoding
noise
ethics
7. Considering the benefits or consequences of an action for oneself first - and for others second
disclose
encoding and decoding
decoding
self-interest
8. When employers use internet searches and social networking sites to find out information or screen potential hires
ethical dilemma
hearing
cybervetting
utilitarianism
9. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
situational anxiety
dispositional communication anxiety
deontology
asynchronous
10. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
provinsialism
Editorial columns (opinions pieces)
advantages of working in teams
discriminate
11. The anxiety a person experiences when speaking in public
stage fright
content and relationship
evaluate
democratic leadership
12. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
demographics
task leader
fidelity
audience adaptation
13. The Greek word meaning 'credibility'
shyness
ethos
negligence
stage fright
14. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
action items
strong uncertainty avoidance
qualities that define communication
15. A leadership style in which the leader makes decisions by herself
high-context culture
respond
authoritarian leadership
groupthink
16. Describes the physical process of sound waves bouncing off of an eardrum
conspicuousness
hearing
writer's block
receiver
17. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
virtue ethics
multiplexity
audience adaptation
18. Taking another person's work in full and representing it as your one while making little or nor change to the material
reticence
utilitarianism
culture
global plagiarism
19. Standards for behavior that people don't alter even when the situation warrants
rigid rules
feedback
democratic leadership
virtue ethics
20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
nominal group technique
rigid rules
provinsialism
small power distance
21. When a team meaner slacks off because he know the work will get done regardless of his effort
ethical dilemma
social loafing
direct quoting
psychographic profile
22. In postmodern ethics - the obligation to respond to the actions of others
respond
disclosure
responding
responsibility
23. The normal anxiety people experience when they find themselves in a stressful situation
disclosure
edited books
cybervetting
situational anxiety
24. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
social loafing
message
fidelity
understand
25. The general predisposition to avoid situations that require communication
punctuation
rigid rules
communication apprehension
affordances
26. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
talkaholic
audience-centered presenter
receive
weak uncertainty avoidance
27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
interpret
nominal group technique
groupthink
content and relationship
28. To pay attention to sound. To hear something with thoughtful attention: give consideration
permanence of records
visualization
demographics
listen
29. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
learned helplessness
message
qualifier
consensus
30. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
individualism
social loafing
backchanneling cues
message
31. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
cognitive reconstructing
mindful communication
message
small power distance
32. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
demographic profile
feedback
understand
33. Communicators who are located in physical proximity (such as the same room)
audience-centered presenter
transactional leadership
utilitarianism
co-located
34. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
backchanneling cues
stage fright
content and relationship
communication
35. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
virtue ethics
high-context culture
groupthink
talkaholic
36. The act of interpreting a situation and treating the interpretation as real
beliefs
audience-centered presenter
labeling
message
37. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
content and relationship
disclosure
ethical dilemma
noise
38. Statistical data about an audience
demographics
consequentialism
ethical dilemma
conspicuousness
39. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
fidelity
dialectic
low cues
Editorial columns (opinions pieces)
40. Cues to let the speaker know you're listening
backchanneling cues
message
fields
asynchronous
41. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
conspicuousness
talkaholic
paraphrasing
encoding
42. Two or more people working together to produce a result they could not have produced on their own
synergy
responding
cognitive therapy
psychographic profile
43. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
provinsialism
beliefs
strong uncertainty avoidance
44. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
channel
positive reinforcement
hearing
permanence of records
45. The recipient of a message
message
receiver
global plagiarism
responsibility
46. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
synergy
strong uncertainty avoidance
least group size
audience analysis
47. If in an argument with a friend you may say something you regret but can't take it back
discriminate
communication is irreversible
self-interest
you cannot not communicate
48. The tendency of a person to avoid social interaction
positive reinforcement
ethical dilemma
attitudes
shyness
49. A tension between two opposing but valuable preferences
systematic desensitization
permanence of records
utilitarianism
dialectic
50. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
oral citations
beliefs
cognitive reconstructing
patchwork plagiarism