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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The result of an act of encoding
message
disclosure
cybervetting
low-context culture
2. The act of interpreting a situation and treating the interoperation as real
labeling
conspicuousness
negligence
low-context culture
3. The extent to which the message after transmission is similar to the message originally transmitted
authoritarian leadership
fidelity
responding
collectivism
4. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
evaluate
disclosure
rhetorical sensitivity
5. If in an argument with a friend you may say something you regret but can't take it back
jargon
communication is irreversible
psychographic profile
labeling
6. A leadership style in which the leader makes decisions by herself
receiver
authoritarian leadership
kickoff meeting
systematic desensitization
7. Falsely representing any material obtained from another source as your own work
Editorial columns (opinions pieces)
collectivism
plagiarism
shyness
8. The substantive aspect of a message
deontology
culture
content
nominal group technique
9. Communication that is not occurring in real time
shyness
asynchronous communication
social loafing
contextual barriers to listening
10. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
conspicuousness
audience adaptation
positive reinforcement
social loafing
11. A response that shows you care about the person and value what they have to say
transformational leadership
cognitive reconstructing
confirming response
respond
12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
communication
systematic desensitization
transformational leadership
audience-centered presenter
13. Being adaptive - creative - and experimental in your communication style
asynchronous
permanence of records
audience adaptation
flexible intercultural communication
14. Documented tasks assigned to a member for completion by a particular time
action items
beliefs
consequentialism
parenthetical citations
15. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
authoritarian leadership
labeling
qualities that define communication
factors that can increase stage fright
16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
attitudes
multiplexity
provinsialism
authoritarian leadership
17. A type of therapy that helps alleviate people's fears through directed conversation
large-power distance
strong uncertainty avoidance
labeling
cognitive therapy
18. The general predisposition to avoid situations that require communication
pseudonym
small power distance
transactional leadership
communication apprehension
19. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
oral citations
demographics
discriminate
dispositional communication anxiety
20. A sense of 'stuckness' when trying to write
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21. The organization style used for referencing citations in your actual presentation
factors that can increase stage fright
oral citations
attitudes
global plagiarism
22. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
consensus
utilitarianism
groupthink
synergy
23. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
qualifier
psychographic profile
two-pizza team
24. Service provider used for sending digital communication; usually associated with emails
cognitive therapy
domain
Maslow's Hierarchy of Needs
two-pizza team
25. This type of leader emphasizes accomplishing goals and managing time above all else
consequentialism
understand
communication is irreversible
task leader
26. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
confirming response
low cues
message
culture
27. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
synergy
fidelity
positive reinforcement
28. Those upon whom the ideas - feelings - information - e.g. the message - are presented
relationship
demographics
audience
social loafing
29. Having multiple types of connections with another person in your group
demographics
multiplexity
intercultural communication
conspicuousness
30. Location - cultural differences - gender styles
contextual barriers to listening
ethical dilemma
self-interest
kickoff meeting
31. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
hearing
transformational leadership
ethics
fields
32. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
logos
transformational leadership
virtue ethics
33. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
message
individualism
negligence
utilitarianism
34. Our public selves that make up who we want to be seen as
small power distance
negligence
domain
face
35. Communication that is not occurring in real-time
feedback
asynchronous
responsibility
labeling
36. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
systematic desensitization
negligence
conflict of interest
synergy
37. A method that allows a public speaker to integrate research into the body of their text
communication is irreversible
incremental plagiarism
parenthetical citations
noise
38. Stage of the five-step - active-listening model involves answering and giving feedback.
responding
rhetorical sensitivity
cybervetting
demographics
39. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
synchronous
source
climate
40. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
encoding
laissez-faire leadership
low-context culture
kickoff meeting
41. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
communication is irreversible
psychographic profile
dispositional communication anxiety
groupthink
42. In postmodern ethics - the obligation to respond to the actions of others
cognitive therapy
message
low cues
responsibility
43. The first stage of hearing is when you receive the message (or listen to it)
receive
transformational leadership
cognitive therapy
you cannot not communicate
44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
communication
audience-centered presenter
stage fright
45. Two or more people working together to produce a result they could not have produced on their own
synergy
virtue ethics
ethos
cognitive therapy
46. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
qualities that define communication
democratic leadership
asynchronous
47. Coming to group conclusion without critical thinking or evaluation of alternatives
qualities that define communication
groupthink
reframing
confirming response
48. Audience members' likes and dislikes
incremental plagiarism
attitudes
subjective listening
jargon
49. 'Learning' through experience that you can't change a situation
demographic profile
learned helplessness
cognitive therapy
decoding
50. Revealing personal or intimate information to an online audience
audience adaptation
understand
disclose
learned helplessness