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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process






2. The result of an act of encoding






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. Describes the physical process of sound waves bouncing off of an eardrum






5. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






6. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






7. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






8. The general predisposition to avoid situations that require communication






9. Audience members' likes and dislikes






10. Being adaptive - creative - and experimental in your communication style






11. Submitting the same work for more than one class






12. The process of stating verbatim - in a presentation - information derived from an author other than oneself






13. Communication that is not occurring in real time






14. An audience-centered approach to communication in which other perspectives are taken into account






15. A statement used in your presentation that demonstrates why the source you are referring to is credible






16. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






17. Cultures that view conflict as natural and potentially positive






18. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






19. What an audience members judge to be right or wrong






20. Those upon whom the ideas - feelings - information - e.g. the message - are presented






21. A leadership style in which the leader is hands-off and allows members to make decisions on their own






22. Taking another person's work in full and representing it as your one while making little or nor change to the material






23. A learned system of meanings which help us make sense in our everyday surroundings






24. A response that shows you care about the person and value what they have to say






25. Location - cultural differences - gender styles






26. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






27. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






28. Having multiple types of connections with another person in your group






29. Communication that is not occurring in real-time






30. Originator of a message






31. Motivating team members by connecting them to a greater ideal






32. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






33. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






34. The interplay between encoding and decoding messages






35. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






37. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






38. The act of interpreting a situation and treating the interoperation as real






39. The process in which you are engaging when you share personal or intimate information with an online audience






40. The overall feel of the group - composed of all the group's relationships






41. The normal anxiety people experience when they find themselves in a stressful situation






42. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






43. A method that allows a public speaker to integrate research into the body of their text






44. Service provider used for sending digital communication; usually associated with emails






45. Cultures that view conflict as a threat and to be avoided






46. Our public selves that make up who we want to be seen as






47. Any condition that affects the fidelity of the message being sent (internal or external)






48. A type of therapy that helps alleviate people's fears through directed conversation






49. 'Learning' through experience that you can't change a situation






50. Two or more people working together to produce a result they could not have produced on their own