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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






2. To say something in return: make an answer; to react in response






3. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






4. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






5. Cultures that view conflict as natural and potentially positive






6. Originator of a message






7. The capabilities of the technology used to communicate online






8. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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9. Stage of the five-step - active-listening model involves answering and giving feedback.






10. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






11. Location - cultural differences - gender styles






12. Recasting your interpretation of an event from a different perspective






13. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






14. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






15. A type of therapy that helps alleviate people's fears through directed conversation






16. Cultures that view conflict as a threat and to be avoided






17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






19. The Greek word meaning 'credibility'






20. The perspective that the ethical quality of an action should be determined by evaluating its consequences






21. 'Learning' through experience that you can't change a situation






22. Mediated communication that occurs with both participants attending message exchange in real-time






23. This type of leader emphasizes accomplishing goals and managing time above all else






24. The medium through which a message passes on its way from source to receiver






25. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






26. Process of communicating and interpreting communication—the official communication terms for these processes






27. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






28. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






29. A statement used in your presentation that demonstrates why the source you are referring to is credible






30. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






31. What are the two levels/types of meaning every message transmits?






32. A culture in which meaning is expressed through explicit verbal messages






33. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






34. Motivating team members by connecting them to a greater ideal






35. The organization style used for referencing citations in your actual presentation






36. Standards for behavior that people don't alter even when the situation warrants






37. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






38. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






39. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






40. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






41. A leadership style in which the leader makes decisions by herself






42. Those upon whom the ideas - feelings - information - e.g. the message - are presented






43. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






44. Taking another person's work in full and representing it as your one while making little or nor change to the material






45. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






46. The interplay between encoding and decoding messages






47. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






48. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






49. Considering the benefits or consequences of an action for oneself first - and for others second






50. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea