Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The extent to which the message after transmission is similar to the message originally transmitted






2. From the Greek word for 'the word;' it is translated as logic






3. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






4. Coming to group conclusion without critical thinking or evaluation of alternatives






5. Describes the physical process of sound waves bouncing off of an eardrum






6. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






7. The medium through which a message passes on its way from source to receiver






8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






9. An audience-centered approach to communication in which other perspectives are taken into account






10. Stage of the five-step - active-listening model involves answering and giving feedback.






11. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






13. The act of interpreting a situation and treating the interpretation as real






14. The source's act of transforming an idea into a message to transmit to a receiver






15. Service provider used for sending digital communication; usually associated with emails






16. The process in which you are engaging when you share personal or intimate information with an online audience






17. To bring to mind or think of again; to keep in mind for attention or consideration






18. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






19. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






20. This type of leader emphasizes accomplishing goals and managing time above all else






21. To pay attention to sound. To hear something with thoughtful attention: give consideration






22. Process of communicating and interpreting communication—the official communication terms for these processes






23. The way in which people segment a sequence of words or behaviors






24. The recipient of a message






25. A method that allows a public speaker to integrate research into the body of their text






26. Communication that is not occurring in real-time






27. Being adaptive - creative - and experimental in your communication style






28. Statistical data about an audience






29. A leadership style in which the leader is hands-off and allows members to make decisions on their own






30. The tendency of a person to avoid social interaction






31. Audience members' likes and dislikes






32. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






33. Submitting the same work for more than one class






34. What audience members hold to be true or false






35. Feeling that you are an unwelcome focus of attention






36. The capabilities of the technology used to communicate online






37. If in an argument with a friend you may say something you regret but can't take it back






38. The general predisposition to avoid situations that require communication






39. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






40. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






41. The affective aspect of a message






42. The interplay between encoding and decoding messages






43. A leadership style in which the leader makes decisions by herself






44. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






45. The act of interpreting a situation and treating the interoperation as real






46. Motivating team members by connecting them to a greater ideal






47. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






48. The anxiety a person experiences when speaking in public






49. Considering the benefits or consequences of an action for oneself first - and for others second






50. Falsely representing any material obtained from another source as your own work