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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being adaptive - creative - and experimental in your communication style
self-interest
flexible intercultural communication
feedback
encoding
2. Shyness or communication apprehension
talkaholic
systematic desensitization
labeling
reticence
3. This type of leader emphasizes accomplishing goals and managing time above all else
inadequate positive reinforcement
democratic leadership
psychographic profile
task leader
4. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
Editorial columns (opinions pieces)
provinsialism
deontology
rigid rules
5. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
labeling
qualities that define communication
authoritarian leadership
stage fright
6. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
visualization
patchwork plagiarism
communication is irreversible
paraphrasing
7. The Greek word meaning 'credibility'
backchanneling cues
high-context culture
ethos
domain
8. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
low-context culture
content and relationship
globalization
co-located
9. The first stage of hearing is when you receive the message (or listen to it)
respond
mindful communication
qualities that define communication
receive
10. Specialized and complicated terminology used by a particular discipline
jargon
dispositional communication anxiety
small power distance
subjective listening
11. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
dialectic
dispositional communication anxiety
message
cybervetting
12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
kickoff meeting
high-context culture
two-pizza team
13. The extent to which the message after transmission is similar to the message originally transmitted
dispositional communication anxiety
fidelity
least group size
logos
14. The tendency of a person to avoid social interaction
audience
labeling
shyness
content and relationship
15. Therapeutic technique that helps alleviate people's fear through directed conversation
cognitive therapy
fields
labeling
paraphrasing
16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
content
positive reinforcement
strong uncertainty avoidance
rhetorical sensitivity
17. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
cognitive reconstructing
conflict of interest
stage fright
ethos
18. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
multiplexity
inadequate positive reinforcement
globalization
intercultural communication
19. A sense of 'stuckness' when trying to write
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20. Cultures that view conflict as a threat and to be avoided
audience-centered presenter
strong uncertainty avoidance
labeling
culture
21. The medium through which a message passes on its way from source to receiver
channel
action items
fields
social loafing
22. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
high-context culture
psychographic profile
labeling
source
23. To pay attention to sound. To hear something with thoughtful attention: give consideration
patchwork plagiarism
listen
democratic leadership
message
24. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
provinsialism
conspicuousness
advantages of working in teams
groupthink
25. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
conspicuousness
strong uncertainty avoidance
understand
26. The perspective that the ethical quality of an action should be determined by evaluating its consequences
relationship
affordances
consequentialism
laissez-faire leadership
27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
values
rigid rules
negligence
discriminate
28. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
provinsialism
cognitive reconstructing
affordances
edited books
29. When a team meaner slacks off because he know the work will get done regardless of his effort
ethical dilemma
social loafing
content and relationship
stage fright
30. Those upon whom the ideas - feelings - information - e.g. the message - are presented
systematic desensitization
audience
situational anxiety
climate
31. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
consensus
communication
high-context culture
jargon
32. A response that shows you care about the person and value what they have to say
interpret
confirming response
synchronous
audience adaptation
33. The general predisposition to avoid situations that require communication
confirming response
inadequate positive reinforcement
communication apprehension
understand
34. The anxiety a person experiences when speaking in public
stage fright
fidelity
logos
virtue ethics
35. Process of communicating and interpreting communication—the official communication terms for these processes
visualization
encoding and decoding
rigid rules
global plagiarism
36. This type of communication apprehension occurs only in particular - and typically stressful - contexts
consequentialism
postmodern ethics
situational anxiety
paraphrasing
37. Mediated communication that occurs with both participants attending message exchange in real-time
groupthink
synchronous
remember
inadequate positive reinforcement
38. A culture in which meaning is expressed through explicit verbal messages
interpret
individualism
low-context culture
shyness
39. If in an argument with a friend you may say something you regret but can't take it back
advantages of working in teams
communication is irreversible
least group size
encoding
40. Recasting your interpretation of an event from a different perspective
reframing
oral citations
culture
responsibility
41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
encoding and decoding
small power distance
ethos
affordances
42. Standards for behavior that people don't alter even when the situation warrants
situational anxiety
rigid rules
postmodern ethics
reframing
43. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
qualities that define communication
co-located
audience analysis
visualization
44. Feeling that you are an unwelcome focus of attention
consensus
ethical dilemma
conspicuousness
consequentialism
45. To say something in return: make an answer; to react in response
disclosure
respond
consequentialism
contextual barriers to listening
46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
asynchronous
social loafing
two-pizza team
encoding and decoding
47. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
understand
Editorial columns (opinions pieces)
backchanneling cues
paraphrasing
48. What are the two levels/types of meaning every message transmits?
deontology
content and relationship
oral citations
subjective listening
49. Documented tasks assigned to a member for completion by a particular time
low-context culture
situational anxiety
action items
receiver
50. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
situational anxiety
feedback
permanence of records