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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The normal anxiety people experience when they find themselves in a stressful situation






2. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






3. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






4. The recipient of a message






5. Shyness or communication apprehension






6. The extent to which the message after transmission is similar to the message originally transmitted






7. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






8. Feeling that you are an unwelcome focus of attention






9. The minimum number of people needed to achieve the desired results






10. Communication that is not occurring in real-time






11. Revealing personal or intimate information to an online audience






12. To say something in return: make an answer; to react in response






13. A tension between two opposing but valuable preferences






14. The way in which people segment a sequence of words or behaviors






15. Those upon whom the ideas - feelings - information - e.g. the message - are presented






16. Motivating team members by connecting them to a greater ideal






17. Specialized and complicated terminology used by a particular discipline






18. The substantive aspect of a message






19. The source's act of transforming an idea into a message to transmit to a receiver






20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






21. Being consciously aware of - and paying attention to our communication behavior






22. To bring to mind or think of again; to keep in mind for attention or consideration






23. Cultures that view conflict as a threat and to be avoided






24. Submitting the same work for more than one class






25. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






26. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






27. To pay attention to sound. To hear something with thoughtful attention: give consideration






28. A leadership style in which members participate in the decision-making process






29. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






30. Recasting your interpretation of an event from a different perspective






31. The tendency of a person to avoid social interaction






32. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






33. What audience members hold to be true or false






34. An audience-centered approach to communication in which other perspectives are taken into account






35. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






36. Considering the benefits or consequences of an action for oneself first - and for others second






37. The act of interpreting a situation and treating the interpretation as real






38. Process of communicating and interpreting communication—the official communication terms for these processes






39. The capabilities of the technology used to communicate online






40. Describes the physical process of sound waves bouncing off of an eardrum






41. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






42. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






43. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






44. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






45. When employers use internet searches and social networking sites to find out information or screen potential hires






46. The perspective that the ethical quality of an action should be determined by evaluating its consequences






47. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






48. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






49. What an audience members judge to be right or wrong






50. Service provider used for sending digital communication; usually associated with emails