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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process






2. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






3. A method that allows a public speaker to integrate research into the body of their text






4. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






5. A response that shows you care about the person and value what they have to say






6. Shyness or communication apprehension






7. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






8. Audience members' likes and dislikes






9. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






10. Considering the benefits or consequences of an action for oneself first - and for others second






11. This type of leader emphasizes accomplishing goals and managing time above all else






12. The act of interpreting a situation and treating the interpretation as real






13. A leadership style in which the leader is hands-off and allows members to make decisions on their own






14. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






15. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






16. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






17. To pay attention to sound. To hear something with thoughtful attention: give consideration






18. Cues to let the speaker know you're listening






19. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






20. Refers to audience members' general likes and dislikes in relation to particular subjects






21. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






22. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






23. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






24. From the Greek word for 'the word;' it is translated as logic






25. Cultures that view conflict as natural and potentially positive






26. In postmodern ethics - the obligation to respond to the actions of others






27. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






28. The normal anxiety people experience when they find themselves in a stressful situation






29. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






30. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






31. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






32. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






33. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






34. The way in which people segment a sequence of words or behaviors






35. The source's act of transforming an idea into a message to transmit to a receiver






36. Therapeutic technique that helps alleviate people's fear through directed conversation






37. Taking another person's work in full and representing it as your one while making little or nor change to the material






38. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






39. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






40. Being adaptive - creative - and experimental in your communication style






41. Communication that is not occurring in real-time






42. To say something in return: make an answer; to react in response






43. Statistical data about an audience






44. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






45. Those upon whom the ideas - feelings - information - e.g. the message - are presented






46. Communication that is not occurring in real time






47. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






48. Two or more people working together to produce a result they could not have produced on their own






49. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






50. Feeling that you are an unwelcome focus of attention