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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






2. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






3. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






4. A type of therapy that helps alleviate people's fears through directed conversation






5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






6. The tendency of a person to avoid social interaction






7. When a team meaner slacks off because he know the work will get done regardless of his effort






8. Documented tasks assigned to a member for completion by a particular time






9. A learned system of meanings which help us make sense in our everyday surroundings






10. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






11. The process in which you are engaging when you share personal or intimate information with an online audience






12. The general predisposition to avoid situations that require communication






13. This type of communication apprehension occurs only in particular - and typically stressful - contexts






14. The act of interpreting a situation and treating the interpretation as real






15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






16. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






17. The source's act of transforming an idea into a message to transmit to a receiver






18. Our public selves that make up who we want to be seen as






19. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






20. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






21. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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22. Considering the benefits or consequences of an action for oneself first - and for others second






23. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






24. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






25. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






26. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






27. The interplay between encoding and decoding messages






28. 'Learning' through experience that you can't change a situation






29. The overall feel of the group - composed of all the group's relationships






30. Originator of a message






31. Service provider used for sending digital communication; usually associated with emails






32. The affective aspect of a message






33. Describes the physical process of sound waves bouncing off of an eardrum






34. Process of communicating and interpreting communication—the official communication terms for these processes






35. A culture in which meaning is expressed through explicit verbal messages






36. Cultures that view conflict as a threat and to be avoided






37. Location - cultural differences - gender styles






38. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






39. From the Greek word for 'the word;' it is translated as logic






40. To pay attention to sound. To hear something with thoughtful attention: give consideration






41. Coming to group conclusion without critical thinking or evaluation of alternatives






42. The minimum number of people needed to achieve the desired results






43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






44. Any condition that affects the fidelity of the message being sent (internal or external)






45. A leadership style in which the leader is hands-off and allows members to make decisions on their own






46. The recipient of a message






47. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






49. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






50. Feeling that you are an unwelcome focus of attention