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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service provider used for sending digital communication; usually associated with emails






2. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






3. The perspective that the ethical quality of an action should be determined by evaluating its consequences






4. Submitting the same work for more than one class






5. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






6. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






7. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






9. A method that allows a public speaker to integrate research into the body of their text






10. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






11. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






12. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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13. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






14. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






15. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






16. The act of interpreting a situation and treating the interpretation as real






17. Being consciously aware of - and paying attention to our communication behavior






18. A statement used in your presentation that demonstrates why the source you are referring to is credible






19. Being adaptive - creative - and experimental in your communication style






20. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






21. A sense of 'stuckness' when trying to write

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22. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






23. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






24. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






25. Communicators who are located in physical proximity (such as the same room)






26. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






27. Those upon whom the ideas - feelings - information - e.g. the message - are presented






28. The interplay between encoding and decoding messages






29. The recipient of a message






30. To bring to mind or think of again; to keep in mind for attention or consideration






31. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






32. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






33. Stage of the five-step - active-listening model involves answering and giving feedback.






34. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






35. Two or more people working together to produce a result they could not have produced on their own






36. The medium through which a message passes on its way from source to receiver






37. A learned system of meanings which help us make sense in our everyday surroundings






38. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






39. Refers to audience members' general likes and dislikes in relation to particular subjects






40. The process in which you are engaging when you share personal or intimate information with an online audience






41. A leadership style in which members participate in the decision-making process






42. Communication that is not occurring in real time






43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






44. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






45. From the Greek word for 'the word;' it is translated as logic






46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






47. This type of communication apprehension occurs only in particular - and typically stressful - contexts






48. Location - cultural differences - gender styles






49. If in an argument with a friend you may say something you regret but can't take it back






50. When employers use internet searches and social networking sites to find out information or screen potential hires






Can you answer 50 questions in 15 minutes?



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