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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real-time






2. Our public selves that make up who we want to be seen as






3. The process of stating verbatim - in a presentation - information derived from an author other than oneself






4. Communicators who are located in physical proximity (such as the same room)






5. Audience members' likes and dislikes






6. Standards for behavior that people don't alter even when the situation warrants






7. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






8. Refers to audience members' general likes and dislikes in relation to particular subjects






9. To pay attention to sound. To hear something with thoughtful attention: give consideration






10. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






11. This type of communication apprehension occurs only in particular - and typically stressful - contexts






12. 'Learning' through experience that you can't change a situation






13. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






14. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






15. Any condition that affects the fidelity of the message being sent (internal or external)






16. The receiver's act of attaching meaning to a message sent by a source






17. If in an argument with a friend you may say something you regret but can't take it back






18. The normal anxiety people experience when they find themselves in a stressful situation






19. When employers use internet searches and social networking sites to find out information or screen potential hires






20. The overall feel of the group - composed of all the group's relationships






21. The minimum number of people needed to achieve the desired results






22. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






23. A statement used in your presentation that demonstrates why the source you are referring to is credible






24. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






25. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






26. The way in which people segment a sequence of words or behaviors






27. A leadership style in which the leader is hands-off and allows members to make decisions on their own






28. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






29. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






30. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






31. Having multiple types of connections with another person in your group






32. Taking another person's work in full and representing it as your one while making little or nor change to the material






33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






34. Cultures that view conflict as natural and potentially positive






35. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






36. From the Greek word for 'the word;' it is translated as logic






37. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






38. Cues to let the speaker know you're listening






39. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






40. The medium through which a message passes on its way from source to receiver






41. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






42. Process of communicating and interpreting communication—the official communication terms for these processes






43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






44. To bring to mind or think of again; to keep in mind for attention or consideration






45. Shyness or communication apprehension






46. Being consciously aware of - and paying attention to our communication behavior






47. A culture in which meaning is expressed through explicit verbal messages






48. Stage of the five-step - active-listening model involves answering and giving feedback.






49. Originator of a message






50. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor







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