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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of therapy that helps alleviate people's fears through directed conversation






2. Mediated communication that occurs with both participants attending message exchange in real-time






3. Refers to audience members' general likes and dislikes in relation to particular subjects






4. Two or more people working together to produce a result they could not have produced on their own






5. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






6. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






7. The medium through which a message passes on its way from source to receiver






8. A culture in which meaning is expressed through explicit verbal messages






9. Shyness or communication apprehension






10. To bring to mind or think of again; to keep in mind for attention or consideration






11. A sense of 'stuckness' when trying to write

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12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






13. Recasting your interpretation of an event from a different perspective






14. The first stage of hearing is when you receive the message (or listen to it)






15. Standards for behavior that people don't alter even when the situation warrants






16. Cultures that view conflict as a threat and to be avoided






17. To say something in return: make an answer; to react in response






18. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






19. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






20. A leadership style in which the leader makes decisions by herself






21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






22. Taking another person's work in full and representing it as your one while making little or nor change to the material






23. Cultures that view conflict as natural and potentially positive






24. The result of an act of encoding






25. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






26. A response that shows you care about the person and value what they have to say






27. Stage of the five-step - active-listening model involves answering and giving feedback.






28. Communication that is not occurring in real time






29. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






30. A method that allows a public speaker to integrate research into the body of their text






31. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






32. The Greek word meaning 'credibility'






33. The normal anxiety people experience when they find themselves in a stressful situation






34. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






35. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






36. An audience-centered approach to communication in which other perspectives are taken into account






37. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






38. Originator of a message






39. Documented tasks assigned to a member for completion by a particular time






40. A statement used in your presentation that demonstrates why the source you are referring to is credible






41. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






43. The extent to which the message after transmission is similar to the message originally transmitted






44. A learned system of meanings which help us make sense in our everyday surroundings






45. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






46. Our public selves that make up who we want to be seen as






47. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






48. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






49. The process in which you are engaging when you share personal or intimate information with an online audience






50. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions