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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being consciously aware of - and paying attention to our communication behavior






2. A leadership style in which the leader is hands-off and allows members to make decisions on their own






3. The interplay between encoding and decoding messages






4. The process of stating verbatim - in a presentation - information derived from an author other than oneself






5. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






6. The way in which people segment a sequence of words or behaviors






7. This type of communication apprehension occurs only in particular - and typically stressful - contexts






8. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






9. The minimum number of people needed to achieve the desired results






10. Documented tasks assigned to a member for completion by a particular time






11. The act of interpreting a situation and treating the interpretation as real






12. Standards for behavior that people don't alter even when the situation warrants






13. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






14. Revealing personal or intimate information to an online audience






15. Specialized and complicated terminology used by a particular discipline






16. The first stage of hearing is when you receive the message (or listen to it)






17. An audience-centered approach to communication in which other perspectives are taken into account






18. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






19. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






20. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






21. The organization style used for referencing citations in your actual presentation






22. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






23. A sense of 'stuckness' when trying to write

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24. Refers to audience members' general likes and dislikes in relation to particular subjects






25. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






26. The overall feel of the group - composed of all the group's relationships






27. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






28. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






29. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






30. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






31. Having multiple types of connections with another person in your group






32. Submitting the same work for more than one class






33. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






34. When a team meaner slacks off because he know the work will get done regardless of his effort






35. The normal anxiety people experience when they find themselves in a stressful situation






36. The affective aspect of a message






37. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






38. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






39. A leadership style in which members participate in the decision-making process






40. To say something in return: make an answer; to react in response






41. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






42. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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43. Process of communicating and interpreting communication—the official communication terms for these processes






44. Motivating team members by connecting them to a greater ideal






45. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






46. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






47. The result of an act of encoding






48. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






49. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






50. Being adaptive - creative - and experimental in your communication style







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