SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To bring to mind or think of again; to keep in mind for attention or consideration
domain
audience
responsibility
remember
2. 'Learning' through experience that you can't change a situation
direct quoting
learned helplessness
audience analysis
demographics
3. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
patchwork plagiarism
writer's block
Editorial columns (opinions pieces)
4. Revealing personal or intimate information to an online audience
disclose
rhetorical sensitivity
ethical dilemma
you cannot not communicate
5. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
kickoff meeting
task leader
authoritarian leadership
6. A response that shows you care about the person and value what they have to say
feedback
confirming response
encoding and decoding
deontology
7. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
8. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
synergy
discriminate
positive reinforcement
9. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
10. Mediated communication that occurs with both participants attending message exchange in real-time
face
responding
synchronous
listen
11. Cues to let the speaker know you're listening
backchanneling cues
responding
individualism
understand
12. From the Greek word for 'the word;' it is translated as logic
logos
audience analysis
backchanneling cues
groupthink
13. Being adaptive - creative - and experimental in your communication style
listen
flexible intercultural communication
stage fright
qualities that define communication
14. The process of stating verbatim - in a presentation - information derived from an author other than oneself
rigid rules
incremental plagiarism
direct quoting
dispositional communication anxiety
15. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
visualization
ethics
direct quoting
16. Being consciously aware of - and paying attention to our communication behavior
transformational leadership
content
systematic desensitization
mindful communication
17. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
systematic desensitization
communication
labeling
collectivism
18. Considering the benefits or consequences of an action for oneself first - and for others second
plagiarism
collectivism
direct quoting
self-interest
19. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
face
ethical dilemma
encoding and decoding
patchwork plagiarism
20. Originator of a message
you cannot not communicate
punctuation
source
conflict of interest
21. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
asynchronous
discriminate
encoding
interpret
22. Communication that is not occurring in real time
asynchronous communication
individualism
permanence of records
listen
23. The organization style used for referencing citations in your actual presentation
oral citations
punctuation
decoding
asynchronous
24. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
synchronous
message
discriminate
25. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
least group size
task leader
groupthink
discriminate
26. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
synergy
low cues
qualifier
small power distance
27. The recipient of a message
provinsialism
permanence of records
learned helplessness
receiver
28. A statement used in your presentation that demonstrates why the source you are referring to is credible
consequentialism
receive
qualifier
weak uncertainty avoidance
29. Recasting your interpretation of an event from a different perspective
attitudes
intercultural communication
reframing
groupthink
30. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
channel
mindful communication
communication
31. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
demographic profile
ethos
inadequate positive reinforcement
social loafing
32. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
noise
globalization
understand
flexible intercultural communication
33. The first stage of hearing is when you receive the message (or listen to it)
plagiarism
low cues
receive
consequentialism
34. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
noise
pseudonym
audience adaptation
writer's block
35. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
transformational leadership
conflict of interest
flexible intercultural communication
you cannot not communicate
36. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
low cues
self-interest
contextual barriers to listening
37. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
weak uncertainty avoidance
remember
permanence of records
utilitarianism
38. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
consequentialism
interpret
advantages of working in teams
channel
39. Service provider used for sending digital communication; usually associated with emails
flexible intercultural communication
reframing
feedback
domain
40. The act of interpreting a situation and treating the interoperation as real
plagiarism
labeling
task leader
remember
41. Submitting the same work for more than one class
task leader
multiple submissions
co-located
inadequate positive reinforcement
42. When employers use internet searches and social networking sites to find out information or screen potential hires
consensus
noise
factors that can increase stage fright
cybervetting
43. Our public selves that make up who we want to be seen as
face
authoritarian leadership
groupthink
provinsialism
44. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
cybervetting
parenthetical citations
intercultural communication
factors that can increase stage fright
45. Statistical data about an audience
visualization
demographics
decoding
cognitive reconstructing
46. Communication that is not occurring in real-time
asynchronous
inadequate positive reinforcement
deontology
audience-centered presenter
47. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
channel
low cues
contextual barriers to listening
pseudonym
48. What are the two levels/types of meaning every message transmits?
receiver
social loafing
authoritarian leadership
content and relationship
49. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
systematic desensitization
you cannot not communicate
high-context culture
50. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
talkaholic
responsibility
encoding