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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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2. A leadership style in which members participate in the decision-making process






3. Feeling that you are an unwelcome focus of attention






4. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






5. Submitting the same work for more than one class






6. The medium through which a message passes on its way from source to receiver






7. A culture in which meaning is expressed through explicit verbal messages






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






10. Communication that is not occurring in real-time






11. The extent to which the message after transmission is similar to the message originally transmitted






12. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






13. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






14. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






15. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






16. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






17. Stage of the five-step - active-listening model involves answering and giving feedback.






18. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






20. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






21. The first stage of hearing is when you receive the message (or listen to it)






22. Considering the benefits or consequences of an action for oneself first - and for others second






23. Our public selves that make up who we want to be seen as






24. Specialized and complicated terminology used by a particular discipline






25. Documented tasks assigned to a member for completion by a particular time






26. Any condition that affects the fidelity of the message being sent (internal or external)






27. The way in which people segment a sequence of words or behaviors






28. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






29. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






30. Having multiple types of connections with another person in your group






31. A leadership style in which the leader makes decisions by herself






32. Recasting your interpretation of an event from a different perspective






33. Audience members' likes and dislikes






34. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






35. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






36. 'Learning' through experience that you can't change a situation






37. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






38. Being adaptive - creative - and experimental in your communication style






39. Location - cultural differences - gender styles






40. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






41. The interplay between encoding and decoding messages






42. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






43. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






44. If in an argument with a friend you may say something you regret but can't take it back






45. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






46. The affective aspect of a message






47. To pay attention to sound. To hear something with thoughtful attention: give consideration






48. The recipient of a message






49. What audience members hold to be true or false






50. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status