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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The substantive aspect of a message
self-interest
listen
least group size
content
2. The act of interpreting a situation and treating the interoperation as real
labeling
reticence
groupthink
face
3. To bring to mind or think of again; to keep in mind for attention or consideration
large-power distance
kickoff meeting
remember
labeling
4. The first stage of hearing is when you receive the message (or listen to it)
receive
deontology
dialectic
values
5. To pay attention to sound. To hear something with thoughtful attention: give consideration
cognitive therapy
listen
systematic desensitization
decoding
6. To say something in return: make an answer; to react in response
message
respond
cognitive therapy
dialectic
7. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
inadequate positive reinforcement
groupthink
disclosure
8. A response that shows you care about the person and value what they have to say
small power distance
audience-centered presenter
confirming response
situational anxiety
9. Feeling that you are an unwelcome focus of attention
conspicuousness
visualization
collectivism
groupthink
10. Communication that is not occurring in real-time
least group size
relationship
asynchronous
collectivism
11. The result of an act of encoding
shyness
dialectic
beliefs
message
12. Communicators who are located in physical proximity (such as the same room)
small power distance
labeling
discriminate
co-located
13. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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14. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
consensus
action items
Editorial columns (opinions pieces)
audience
15. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
social loafing
subjective listening
discriminate
listen
16. A learned system of meanings which help us make sense in our everyday surroundings
edited books
high-context culture
fields
culture
17. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
democratic leadership
noise
qualifier
factors that can increase stage fright
18. A leadership style in which members participate in the decision-making process
contextual barriers to listening
democratic leadership
asynchronous communication
conflict of interest
19. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
source
rigid rules
direct quoting
20. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
groupthink
patchwork plagiarism
parenthetical citations
social loafing
21. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
large-power distance
encoding and decoding
permanence of records
22. Shyness or communication apprehension
collectivism
reticence
encoding
groupthink
23. This type of communication apprehension occurs only in particular - and typically stressful - contexts
groupthink
situational anxiety
receive
demographics
24. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
relationship
message
reframing
25. What an audience members judge to be right or wrong
disclosure
individualism
values
virtue ethics
26. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
qualifier
global plagiarism
low cues
kickoff meeting
27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
attitudes
reticence
groupthink
incremental plagiarism
28. Submitting the same work for more than one class
weak uncertainty avoidance
multiple submissions
rhetorical sensitivity
learned helplessness
29. Motivating team members using a system of rewards and punishments
demographics
least group size
visualization
transactional leadership
30. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
receiver
cognitive reconstructing
ethos
low-context culture
31. Cultures that view conflict as a threat and to be avoided
communication apprehension
Editorial columns (opinions pieces)
ethics
strong uncertainty avoidance
32. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
channel
demographic profile
nominal group technique
33. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
asynchronous communication
responding
fields
climate
34. This type of leader emphasizes accomplishing goals and managing time above all else
situational anxiety
hearing
task leader
virtue ethics
35. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
incremental plagiarism
edited books
audience
36. Documented tasks assigned to a member for completion by a particular time
social loafing
action items
rhetorical sensitivity
high-context culture
37. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
synergy
intercultural communication
visualization
38. The anxiety a person experiences when speaking in public
nominal group technique
qualities that define communication
social loafing
stage fright
39. A leadership style in which the leader makes decisions by herself
rhetorical sensitivity
cognitive therapy
dialectic
authoritarian leadership
40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
punctuation
advantages of working in teams
face
multiple submissions
41. What audience members hold to be true or false
two-pizza team
beliefs
oral citations
qualifier
42. Considering the benefits or consequences of an action for oneself first - and for others second
self-interest
channel
logos
nominal group technique
43. Motivating team members by connecting them to a greater ideal
transformational leadership
asynchronous
social loafing
message
44. The perspective that the ethical quality of an action should be determined by evaluating its consequences
strong uncertainty avoidance
cognitive therapy
cognitive therapy
consequentialism
45. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
postmodern ethics
virtue ethics
synergy
social loafing
46. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
positive reinforcement
transformational leadership
laissez-faire leadership
visualization
47. Having multiple types of connections with another person in your group
message
social loafing
content and relationship
multiplexity
48. The way in which people segment a sequence of words or behaviors
mindful communication
culture
punctuation
virtue ethics
49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
audience-centered presenter
deontology
remember
dialectic
50. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
provinsialism
audience-centered presenter
you cannot not communicate
globalization
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