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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






2. Specialized and complicated terminology used by a particular discipline






3. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






4. The process of stating verbatim - in a presentation - information derived from an author other than oneself






5. Communication that is not occurring in real time






6. The tendency of a person to avoid social interaction






7. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






8. Location - cultural differences - gender styles






9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






10. Those upon whom the ideas - feelings - information - e.g. the message - are presented






11. Taking another person's work in full and representing it as your one while making little or nor change to the material






12. Describes the physical process of sound waves bouncing off of an eardrum






13. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






14. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






15. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






16. Recasting your interpretation of an event from a different perspective






17. Audience members' likes and dislikes






18. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






19. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






20. Our public selves that make up who we want to be seen as






21. To pay attention to sound. To hear something with thoughtful attention: give consideration






22. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






23. Service provider used for sending digital communication; usually associated with emails






24. From the Greek word for 'the word;' it is translated as logic






25. A method that allows a public speaker to integrate research into the body of their text






26. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






27. Falsely representing any material obtained from another source as your own work






28. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






29. Being adaptive - creative - and experimental in your communication style






30. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






31. The perspective that the ethical quality of an action should be determined by evaluating its consequences






32. What an audience members judge to be right or wrong






33. Cultures that view conflict as natural and potentially positive






34. Standards for behavior that people don't alter even when the situation warrants






35. If in an argument with a friend you may say something you regret but can't take it back






36. The interplay between encoding and decoding messages






37. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






38. The Greek word meaning 'credibility'






39. The extent to which the message after transmission is similar to the message originally transmitted






40. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






41. A sense of 'stuckness' when trying to write

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42. To bring to mind or think of again; to keep in mind for attention or consideration






43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






44. Revealing personal or intimate information to an online audience






45. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






46. The anxiety a person experiences when speaking in public






47. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






48. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






49. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






50. The source's act of transforming an idea into a message to transmit to a receiver