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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






2. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






3. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






4. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






5. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






6. The process in which you are engaging when you share personal or intimate information with an online audience






7. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






8. The receiver's act of attaching meaning to a message sent by a source






9. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






10. Communicators who are located in physical proximity (such as the same room)






11. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






12. When a team meaner slacks off because he know the work will get done regardless of his effort






13. The organization style used for referencing citations in your actual presentation






14. Considering the benefits or consequences of an action for oneself first - and for others second






15. Refers to audience members' general likes and dislikes in relation to particular subjects






16. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






17. The perspective that the ethical quality of an action should be determined by evaluating its consequences






18. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






19. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






20. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






21. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






22. 'Learning' through experience that you can't change a situation






23. A learned system of meanings which help us make sense in our everyday surroundings






24. Process of communicating and interpreting communication—the official communication terms for these processes






25. Mediated communication that occurs with both participants attending message exchange in real-time






26. Communication that is not occurring in real time






27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






28. Our public selves that make up who we want to be seen as






29. A statement used in your presentation that demonstrates why the source you are referring to is credible






30. What are the two levels/types of meaning every message transmits?






31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






32. Communication that is not occurring in real-time






33. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






34. The source's act of transforming an idea into a message to transmit to a receiver






35. Being consciously aware of - and paying attention to our communication behavior






36. Location - cultural differences - gender styles






37. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






38. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






39. The act of interpreting a situation and treating the interpretation as real






40. Cultures that view conflict as natural and potentially positive






41. The minimum number of people needed to achieve the desired results






42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






43. To say something in return: make an answer; to react in response






44. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






45. Revealing personal or intimate information to an online audience






46. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






47. If in an argument with a friend you may say something you regret but can't take it back






48. This type of communication apprehension occurs only in particular - and typically stressful - contexts






49. Submitting the same work for more than one class






50. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions