SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
democratic leadership
channel
intercultural communication
backchanneling cues
2. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
collectivism
pseudonym
interpret
feedback
3. This type of leader emphasizes accomplishing goals and managing time above all else
values
task leader
audience
provinsialism
4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
provinsialism
systematic desensitization
cognitive reconstructing
communication is irreversible
5. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
provinsialism
small power distance
incremental plagiarism
affordances
6. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
climate
collectivism
plagiarism
multiple submissions
7. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
virtue ethics
source
large-power distance
8. Revealing personal or intimate information to an online audience
low-context culture
disclose
demographics
responsibility
9. Stage of the five-step - active-listening model involves answering and giving feedback.
multiple submissions
high-context culture
responding
evaluate
10. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
rhetorical sensitivity
qualities that define communication
learned helplessness
11. The anxiety a person experiences when speaking in public
values
stage fright
systematic desensitization
talkaholic
12. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
rigid rules
synergy
decoding
13. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
hearing
audience
groupthink
14. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive reconstructing
audience
transactional leadership
multiplexity
15. Considering the benefits or consequences of an action for oneself first - and for others second
consensus
responding
self-interest
shyness
16. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
democratic leadership
ethics
advantages of working in teams
conspicuousness
17. In postmodern ethics - the obligation to respond to the actions of others
conspicuousness
asynchronous
stage fright
responsibility
18. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
receiver
Editorial columns (opinions pieces)
writer's block
labeling
19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
large-power distance
permanence of records
weak uncertainty avoidance
audience adaptation
20. The result of an act of encoding
message
individualism
oral citations
consensus
21. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
22. Service provider used for sending digital communication; usually associated with emails
conspicuousness
domain
least group size
confirming response
23. The affective aspect of a message
respond
encoding and decoding
relationship
shyness
24. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
edited books
pseudonym
flexible intercultural communication
virtue ethics
25. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
deontology
factors that can increase stage fright
evaluate
relationship
26. A response that shows you care about the person and value what they have to say
confirming response
transformational leadership
small power distance
patchwork plagiarism
27. A learned system of meanings which help us make sense in our everyday surroundings
logos
intercultural communication
transactional leadership
culture
28. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
deontology
content and relationship
least group size
29. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
groupthink
reticence
message
conflict of interest
30. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
action items
logos
deontology
permanence of records
31. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
provinsialism
individualism
responsibility
you cannot not communicate
32. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
decoding
large-power distance
audience
responding
33. A culture in which meaning is expressed through explicit verbal messages
demographics
low-context culture
advantages of working in teams
remember
34. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
social loafing
virtue ethics
globalization
35. Documented tasks assigned to a member for completion by a particular time
action items
relationship
permanence of records
punctuation
36. The medium through which a message passes on its way from source to receiver
responsibility
asynchronous
channel
qualifier
37. Coming to group conclusion without critical thinking or evaluation of alternatives
visualization
individualism
message
groupthink
38. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
source
climate
encoding and decoding
patchwork plagiarism
39. Describes the physical process of sound waves bouncing off of an eardrum
hearing
encoding and decoding
psychographic profile
edited books
40. Communicators who are located in physical proximity (such as the same room)
transactional leadership
flexible intercultural communication
backchanneling cues
co-located
41. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
permanence of records
synchronous
systematic desensitization
positive reinforcement
42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
task leader
consequentialism
message
43. From the Greek word for 'the word;' it is translated as logic
social loafing
audience
message
logos
44. The source's act of transforming an idea into a message to transmit to a receiver
feedback
mindful communication
encoding
groupthink
45. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
individualism
incremental plagiarism
postmodern ethics
consequentialism
46. The minimum number of people needed to achieve the desired results
least group size
systematic desensitization
dispositional communication anxiety
provinsialism
47. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
synchronous
disclosure
globalization
stage fright
48. The Greek word meaning 'credibility'
patchwork plagiarism
situational anxiety
ethos
postmodern ethics
49. Communication that is not occurring in real-time
groupthink
message
asynchronous
content and relationship
50. Mediated communication that occurs with both participants attending message exchange in real-time
communication is irreversible
synchronous
beliefs
communication