SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The overall feel of the group - composed of all the group's relationships
rigid rules
encoding
logos
climate
2. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
weak uncertainty avoidance
multiplexity
edited books
3. Stage of the five-step - active-listening model involves answering and giving feedback.
responding
task leader
paraphrasing
source
4. Cultures that view conflict as natural and potentially positive
culture
contextual barriers to listening
weak uncertainty avoidance
oral citations
5. Considering the benefits or consequences of an action for oneself first - and for others second
logos
self-interest
mindful communication
climate
6. Taking another person's work in full and representing it as your one while making little or nor change to the material
task leader
global plagiarism
demographics
qualifier
7. A tension between two opposing but valuable preferences
receiver
listen
dialectic
negligence
8. The medium through which a message passes on its way from source to receiver
encoding
communication apprehension
paraphrasing
channel
9. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
audience-centered presenter
cognitive therapy
disclose
10. The first stage of hearing is when you receive the message (or listen to it)
globalization
contextual barriers to listening
receive
fidelity
11. A response that shows you care about the person and value what they have to say
transformational leadership
pseudonym
attitudes
confirming response
12. From the Greek word for 'the word;' it is translated as logic
demographic profile
jargon
negligence
logos
13. Our public selves that make up who we want to be seen as
face
audience-centered presenter
climate
situational anxiety
14. This type of leader emphasizes accomplishing goals and managing time above all else
learned helplessness
understand
task leader
ethics
15. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
synchronous
authoritarian leadership
labeling
16. Motivating team members by connecting them to a greater ideal
transformational leadership
source
global plagiarism
negligence
17. The normal anxiety people experience when they find themselves in a stressful situation
task leader
receive
audience
situational anxiety
18. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
inadequate positive reinforcement
nominal group technique
demographic profile
listen
19. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
audience-centered presenter
receive
patchwork plagiarism
interpret
20. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
synchronous
ethics
audience analysis
social loafing
21. If in an argument with a friend you may say something you regret but can't take it back
global plagiarism
groupthink
transformational leadership
communication is irreversible
22. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
confirming response
responding
synchronous
permanence of records
23. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
receiver
communication
content
reticence
24. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
noise
audience analysis
utilitarianism
source
25. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
global plagiarism
pseudonym
systematic desensitization
flexible intercultural communication
26. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
Maslow's Hierarchy of Needs
you cannot not communicate
mindful communication
subjective listening
27. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
responsibility
labeling
you cannot not communicate
deontology
28. Refers to audience members' general likes and dislikes in relation to particular subjects
incremental plagiarism
attitudes
cybervetting
discriminate
29. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
channel
synergy
co-located
positive reinforcement
30. A type of therapy that helps alleviate people's fears through directed conversation
synergy
cognitive therapy
demographics
audience
31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
channel
collectivism
small power distance
advantages of working in teams
32. Having multiple types of connections with another person in your group
demographic profile
co-located
positive reinforcement
multiplexity
33. Submitting the same work for more than one class
multiple submissions
logos
receiver
low cues
34. Shyness or communication apprehension
pseudonym
virtue ethics
small power distance
reticence
35. What are the two levels/types of meaning every message transmits?
co-located
content and relationship
learned helplessness
large-power distance
36. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
audience-centered presenter
multiple submissions
backchanneling cues
37. Specialized and complicated terminology used by a particular discipline
jargon
labeling
hearing
multiple submissions
38. Communication that is not occurring in real time
asynchronous communication
audience adaptation
ethics
permanence of records
39. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
content and relationship
affordances
asynchronous communication
individualism
40. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
permanence of records
hearing
kickoff meeting
transformational leadership
41. Revealing personal or intimate information to an online audience
disclose
encoding
negligence
communication
42. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
small power distance
attitudes
utilitarianism
edited books
43. Cues to let the speaker know you're listening
audience
two-pizza team
fidelity
backchanneling cues
44. A leadership style in which the leader is hands-off and allows members to make decisions on their own
asynchronous communication
laissez-faire leadership
demographics
direct quoting
45. Mediated communication that occurs with both participants attending message exchange in real-time
co-located
synchronous
understand
transformational leadership
46. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
low cues
receiver
two-pizza team
47. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
globalization
communication apprehension
intercultural communication
high-context culture
48. The Greek word meaning 'credibility'
least group size
labeling
conspicuousness
ethos
49. Any condition that affects the fidelity of the message being sent (internal or external)
demographic profile
noise
communication apprehension
disclosure
50. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
intercultural communication
pseudonym
permanence of records
low cues
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests