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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline






2. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






3. The receiver's act of attaching meaning to a message sent by a source






4. Recasting your interpretation of an event from a different perspective






5. When employers use internet searches and social networking sites to find out information or screen potential hires






6. The recipient of a message






7. To say something in return: make an answer; to react in response






8. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. A learned system of meanings which help us make sense in our everyday surroundings






12. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






13. To bring to mind or think of again; to keep in mind for attention or consideration






14. A response that shows you care about the person and value what they have to say






15. Motivating team members using a system of rewards and punishments






16. Mediated communication that occurs with both participants attending message exchange in real-time






17. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






18. A culture in which meaning is expressed through explicit verbal messages






19. The first stage of hearing is when you receive the message (or listen to it)






20. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






21. 'Learning' through experience that you can't change a situation






22. The process in which you are engaging when you share personal or intimate information with an online audience






23. Having multiple types of connections with another person in your group






24. A leadership style in which the leader is hands-off and allows members to make decisions on their own






25. In postmodern ethics - the obligation to respond to the actions of others






26. Any condition that affects the fidelity of the message being sent (internal or external)






27. Being consciously aware of - and paying attention to our communication behavior






28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






29. Two or more people working together to produce a result they could not have produced on their own






30. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






31. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






32. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






34. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






35. A method that allows a public speaker to integrate research into the body of their text






36. A leadership style in which the leader makes decisions by herself






37. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






38. Shyness or communication apprehension






39. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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40. Considering the benefits or consequences of an action for oneself first - and for others second






41. The source's act of transforming an idea into a message to transmit to a receiver






42. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






43. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






44. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






45. The organization style used for referencing citations in your actual presentation






46. The medium through which a message passes on its way from source to receiver






47. The normal anxiety people experience when they find themselves in a stressful situation






48. Audience members' likes and dislikes






49. The result of an act of encoding






50. A type of therapy that helps alleviate people's fears through directed conversation