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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






2. A leadership style in which members participate in the decision-making process






3. The act of interpreting a situation and treating the interpretation as real






4. The normal anxiety people experience when they find themselves in a stressful situation






5. Standards for behavior that people don't alter even when the situation warrants






6. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






7. The overall feel of the group - composed of all the group's relationships






8. The tendency of a person to avoid social interaction






9. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. To bring to mind or think of again; to keep in mind for attention or consideration






12. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






13. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






14. The way in which people segment a sequence of words or behaviors






15. A culture in which meaning is expressed through explicit verbal messages






16. The interplay between encoding and decoding messages






17. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






18. This type of leader emphasizes accomplishing goals and managing time above all else






19. The substantive aspect of a message






20. Communication that is not occurring in real time






21. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






22. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






23. The extent to which the message after transmission is similar to the message originally transmitted






24. The anxiety a person experiences when speaking in public






25. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






26. Two or more people working together to produce a result they could not have produced on their own






27. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






28. From the Greek word for 'the word;' it is translated as logic






29. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






30. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






31. Falsely representing any material obtained from another source as your own work






32. The Greek word meaning 'credibility'






33. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






34. The general predisposition to avoid situations that require communication






35. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






36. Communication that is not occurring in real-time






37. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






38. Process of communicating and interpreting communication—the official communication terms for these processes






39. When employers use internet searches and social networking sites to find out information or screen potential hires






40. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






41. A leadership style in which the leader makes decisions by herself






42. Cultures that view conflict as natural and potentially positive






43. Taking another person's work in full and representing it as your one while making little or nor change to the material






44. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. A learned system of meanings which help us make sense in our everyday surroundings






47. An audience-centered approach to communication in which other perspectives are taken into account






48. Cultures that view conflict as a threat and to be avoided






49. To pay attention to sound. To hear something with thoughtful attention: give consideration






50. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance