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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Those upon whom the ideas - feelings - information - e.g. the message - are presented
message
audience
fidelity
discriminate
2. The general predisposition to avoid situations that require communication
visualization
communication apprehension
mindful communication
communication
3. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
postmodern ethics
decoding
cybervetting
4. This type of leader emphasizes accomplishing goals and managing time above all else
mindful communication
task leader
low-context culture
communication
5. An audience-centered approach to communication in which other perspectives are taken into account
relationship
rhetorical sensitivity
message
cognitive reconstructing
6. A tension between two opposing but valuable preferences
dialectic
listen
attitudes
encoding and decoding
7. To bring to mind or think of again; to keep in mind for attention or consideration
laissez-faire leadership
listen
remember
attitudes
8. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
multiplexity
situational anxiety
deontology
interpret
9. Revealing personal or intimate information to an online audience
two-pizza team
contextual barriers to listening
transformational leadership
disclose
10. Describes the physical process of sound waves bouncing off of an eardrum
conspicuousness
factors that can increase stage fright
hearing
responsibility
11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
jargon
contextual barriers to listening
content and relationship
12. The tendency of a person to avoid social interaction
individualism
qualifier
shyness
asynchronous
13. The capabilities of the technology used to communicate online
disclosure
affordances
labeling
beliefs
14. Motivating team members using a system of rewards and punishments
culture
democratic leadership
transactional leadership
nominal group technique
15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
evaluate
flexible intercultural communication
small power distance
16. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
conflict of interest
kickoff meeting
social loafing
channel
17. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
mindful communication
source
ethical dilemma
understand
18. Any condition that affects the fidelity of the message being sent (internal or external)
noise
learned helplessness
incremental plagiarism
audience
19. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
demographics
domain
utilitarianism
nominal group technique
20. The perspective that the ethical quality of an action should be determined by evaluating its consequences
hearing
Maslow's Hierarchy of Needs
pseudonym
consequentialism
21. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
mindful communication
stage fright
multiplexity
demographics
22. A sense of 'stuckness' when trying to write
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23. Being consciously aware of - and paying attention to our communication behavior
high-context culture
audience analysis
mindful communication
action items
24. A leadership style in which members participate in the decision-making process
logos
democratic leadership
nominal group technique
asynchronous communication
25. Having multiple types of connections with another person in your group
democratic leadership
multiplexity
groupthink
demographics
26. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
demographics
pseudonym
subjective listening
groupthink
27. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
conspicuousness
qualities that define communication
groupthink
receiver
28. Communication that is not occurring in real-time
demographics
asynchronous
factors that can increase stage fright
transformational leadership
29. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
fields
co-located
talkaholic
disclosure
30. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
audience analysis
multiplexity
consequentialism
31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
virtue ethics
conflict of interest
evaluate
self-interest
32. Recasting your interpretation of an event from a different perspective
weak uncertainty avoidance
source
oral citations
reframing
33. What audience members hold to be true or false
consensus
beliefs
virtue ethics
communication apprehension
34. Location - cultural differences - gender styles
multiple submissions
oral citations
flexible intercultural communication
contextual barriers to listening
35. Stage of the five-step - active-listening model involves answering and giving feedback.
asynchronous
postmodern ethics
responsibility
responding
36. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
Maslow's Hierarchy of Needs
communication is irreversible
rigid rules
ethical dilemma
37. To say something in return: make an answer; to react in response
kickoff meeting
respond
high-context culture
cognitive therapy
38. Standards for behavior that people don't alter even when the situation warrants
contextual barriers to listening
weak uncertainty avoidance
punctuation
rigid rules
39. The overall feel of the group - composed of all the group's relationships
paraphrasing
climate
conspicuousness
postmodern ethics
40. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
learned helplessness
consensus
evaluate
contextual barriers to listening
41. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
incremental plagiarism
discriminate
disclose
42. What an audience members judge to be right or wrong
deontology
attitudes
communication
values
43. 'Learning' through experience that you can't change a situation
relationship
learned helplessness
cognitive reconstructing
jargon
44. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
democratic leadership
cognitive reconstructing
hearing
45. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
plagiarism
fields
psychographic profile
synergy
46. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
high-context culture
small power distance
ethos
kickoff meeting
47. A leadership style in which the leader makes decisions by herself
authoritarian leadership
demographic profile
source
consequentialism
48. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
social loafing
incremental plagiarism
writer's block
large-power distance
49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
source
pseudonym
deontology
systematic desensitization
50. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
audience-centered presenter
beliefs
individualism