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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time






2. A culture in which meaning is expressed through explicit verbal messages






3. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






4. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






5. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






6. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






7. Stage of the five-step - active-listening model involves answering and giving feedback.






8. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






9. The medium through which a message passes on its way from source to receiver






10. Feeling that you are an unwelcome focus of attention






11. A leadership style in which the leader is hands-off and allows members to make decisions on their own






12. The tendency of a person to avoid social interaction






13. Two or more people working together to produce a result they could not have produced on their own






14. To pay attention to sound. To hear something with thoughtful attention: give consideration






15. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






16. Standards for behavior that people don't alter even when the situation warrants






17. Revealing personal or intimate information to an online audience






18. Considering the benefits or consequences of an action for oneself first - and for others second






19. Location - cultural differences - gender styles






20. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






21. The capabilities of the technology used to communicate online






22. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






23. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






24. Motivating team members by connecting them to a greater ideal






25. Cues to let the speaker know you're listening






26. The result of an act of encoding






27. Process of communicating and interpreting communication—the official communication terms for these processes






28. Being adaptive - creative - and experimental in your communication style






29. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






30. Therapeutic technique that helps alleviate people's fear through directed conversation






31. Audience members' likes and dislikes






32. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






33. Mediated communication that occurs with both participants attending message exchange in real-time






34. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






35. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






36. A method that allows a public speaker to integrate research into the body of their text






37. What are the two levels/types of meaning every message transmits?






38. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






39. The act of interpreting a situation and treating the interpretation as real






40. The first stage of hearing is when you receive the message (or listen to it)






41. If in an argument with a friend you may say something you regret but can't take it back






42. Statistical data about an audience






43. When employers use internet searches and social networking sites to find out information or screen potential hires






44. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






45. The interplay between encoding and decoding messages






46. Originator of a message






47. The process of stating verbatim - in a presentation - information derived from an author other than oneself






48. When a team meaner slacks off because he know the work will get done regardless of his effort






49. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






50. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing