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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
consequentialism
oral citations
individualism
audience adaptation
2. A leadership style in which the leader makes decisions by herself
fidelity
reframing
low cues
authoritarian leadership
3. Therapeutic technique that helps alleviate people's fear through directed conversation
conspicuousness
cognitive therapy
advantages of working in teams
ethics
4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
strong uncertainty avoidance
channel
flexible intercultural communication
audience-centered presenter
5. Communication that is not occurring in real-time
negligence
asynchronous
subjective listening
respond
6. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
hearing
weak uncertainty avoidance
asynchronous communication
demographic profile
7. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
you cannot not communicate
synergy
demographics
consensus
8. The Greek word meaning 'credibility'
ethos
systematic desensitization
values
conflict of interest
9. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
flexible intercultural communication
shyness
pseudonym
democratic leadership
10. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
subjective listening
communication apprehension
audience
low cues
11. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
disclose
fidelity
nominal group technique
discriminate
12. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
cybervetting
large-power distance
advantages of working in teams
13. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
rigid rules
encoding and decoding
psychographic profile
small power distance
14. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
writer's block
dialectic
provinsialism
demographics
15. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
dialectic
audience
you cannot not communicate
16. Communication that is not occurring in real time
synchronous
responsibility
multiplexity
asynchronous communication
17. Two or more people working together to produce a result they could not have produced on their own
task leader
decoding
synergy
asynchronous
18. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
synchronous
hearing
decoding
19. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
qualities that define communication
visualization
ethical dilemma
incremental plagiarism
20. Revealing personal or intimate information to an online audience
respond
disclose
cognitive reconstructing
ethical dilemma
21. The medium through which a message passes on its way from source to receiver
channel
stage fright
decoding
situational anxiety
22. The process of stating verbatim - in a presentation - information derived from an author other than oneself
transactional leadership
conspicuousness
responding
direct quoting
23. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
advantages of working in teams
communication is irreversible
you cannot not communicate
negligence
24. A learned system of meanings which help us make sense in our everyday surroundings
systematic desensitization
action items
culture
conflict of interest
25. Motivating team members by connecting them to a greater ideal
multiplexity
you cannot not communicate
learned helplessness
transformational leadership
26. The capabilities of the technology used to communicate online
affordances
edited books
postmodern ethics
talkaholic
27. A leadership style in which the leader is hands-off and allows members to make decisions on their own
dispositional communication anxiety
laissez-faire leadership
hearing
shyness
28. The receiver's act of attaching meaning to a message sent by a source
receive
encoding and decoding
decoding
laissez-faire leadership
29. Refers to audience members' general likes and dislikes in relation to particular subjects
content and relationship
systematic desensitization
attitudes
large-power distance
30. Process of communicating and interpreting communication—the official communication terms for these processes
ethos
direct quoting
postmodern ethics
encoding and decoding
31. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive reconstructing
stage fright
task leader
asynchronous
32. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
paraphrasing
large-power distance
audience analysis
action items
33. The overall feel of the group - composed of all the group's relationships
channel
climate
ethos
situational anxiety
34. To bring to mind or think of again; to keep in mind for attention or consideration
demographics
evaluate
remember
reframing
35. When employers use internet searches and social networking sites to find out information or screen potential hires
oral citations
learned helplessness
channel
cybervetting
36. The substantive aspect of a message
content
domain
affordances
transformational leadership
37. Taking another person's work in full and representing it as your one while making little or nor change to the material
conflict of interest
globalization
global plagiarism
qualities that define communication
38. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
relationship
groupthink
high-context culture
feedback
39. Audience members' likes and dislikes
kickoff meeting
attitudes
rhetorical sensitivity
ethos
40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
mindful communication
advantages of working in teams
weak uncertainty avoidance
domain
41. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
edited books
Maslow's Hierarchy of Needs
qualities that define communication
Editorial columns (opinions pieces)
42. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
permanence of records
groupthink
flexible intercultural communication
43. The source's act of transforming an idea into a message to transmit to a receiver
affordances
encoding
cognitive reconstructing
pseudonym
44. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
content
multiple submissions
climate
45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
multiple submissions
factors that can increase stage fright
audience analysis
interpret
46. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
nominal group technique
multiple submissions
utilitarianism
situational anxiety
47. If in an argument with a friend you may say something you regret but can't take it back
consensus
communication is irreversible
situational anxiety
provinsialism
48. The act of interpreting a situation and treating the interpretation as real
cognitive reconstructing
synchronous
situational anxiety
labeling
49. Cues to let the speaker know you're listening
demographic profile
backchanneling cues
source
responding
50. Submitting the same work for more than one class
advantages of working in teams
multiple submissions
strong uncertainty avoidance
authoritarian leadership