Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






2. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






3. The affective aspect of a message






4. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






5. The minimum number of people needed to achieve the desired results






6. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






7. The capabilities of the technology used to communicate online






8. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






9. Our public selves that make up who we want to be seen as






10. Refers to audience members' general likes and dislikes in relation to particular subjects






11. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






12. The substantive aspect of a message






13. This type of communication apprehension occurs only in particular - and typically stressful - contexts






14. Cultures that view conflict as a threat and to be avoided






15. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






16. A culture in which meaning is expressed through explicit verbal messages






17. A type of therapy that helps alleviate people's fears through directed conversation






18. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






19. Therapeutic technique that helps alleviate people's fear through directed conversation






20. Documented tasks assigned to a member for completion by a particular time






21. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






22. Shyness or communication apprehension






23. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






24. Service provider used for sending digital communication; usually associated with emails






25. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






26. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






27. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






28. Communication that is not occurring in real-time






29. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






30. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






31. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






32. Originator of a message






33. The medium through which a message passes on its way from source to receiver






34. Taking another person's work in full and representing it as your one while making little or nor change to the material






35. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






36. When employers use internet searches and social networking sites to find out information or screen potential hires






37. Being adaptive - creative - and experimental in your communication style






38. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






39. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






40. Communication that is not occurring in real time






41. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






42. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






43. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






44. What audience members hold to be true or false






45. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






46. A sense of 'stuckness' when trying to write

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47. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






48. The way in which people segment a sequence of words or behaviors






49. The organization style used for referencing citations in your actual presentation






50. Audience members' likes and dislikes