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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The result of an act of encoding






2. The act of interpreting a situation and treating the interoperation as real






3. The extent to which the message after transmission is similar to the message originally transmitted






4. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






5. If in an argument with a friend you may say something you regret but can't take it back






6. A leadership style in which the leader makes decisions by herself






7. Falsely representing any material obtained from another source as your own work






8. The substantive aspect of a message






9. Communication that is not occurring in real time






10. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






11. A response that shows you care about the person and value what they have to say






12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






13. Being adaptive - creative - and experimental in your communication style






14. Documented tasks assigned to a member for completion by a particular time






15. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






17. A type of therapy that helps alleviate people's fears through directed conversation






18. The general predisposition to avoid situations that require communication






19. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






20. A sense of 'stuckness' when trying to write

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21. The organization style used for referencing citations in your actual presentation






22. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






23. This type of communication apprehension occurs only in particular - and typically stressful - contexts






24. Service provider used for sending digital communication; usually associated with emails






25. This type of leader emphasizes accomplishing goals and managing time above all else






26. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






27. The normal anxiety people experience when they find themselves in a stressful situation






28. Those upon whom the ideas - feelings - information - e.g. the message - are presented






29. Having multiple types of connections with another person in your group






30. Location - cultural differences - gender styles






31. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






32. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






33. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






34. Our public selves that make up who we want to be seen as






35. Communication that is not occurring in real-time






36. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






37. A method that allows a public speaker to integrate research into the body of their text






38. Stage of the five-step - active-listening model involves answering and giving feedback.






39. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






40. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






41. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






42. In postmodern ethics - the obligation to respond to the actions of others






43. The first stage of hearing is when you receive the message (or listen to it)






44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






45. Two or more people working together to produce a result they could not have produced on their own






46. Cultures that view conflict as a threat and to be avoided






47. Coming to group conclusion without critical thinking or evaluation of alternatives






48. Audience members' likes and dislikes






49. 'Learning' through experience that you can't change a situation






50. Revealing personal or intimate information to an online audience