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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action should be determined by evaluating its consequences
inadequate positive reinforcement
plagiarism
transformational leadership
consequentialism
2. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
decoding
situational anxiety
source
3. Two or more people working together to produce a result they could not have produced on their own
rigid rules
inadequate positive reinforcement
synergy
asynchronous
4. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
ethos
virtue ethics
Editorial columns (opinions pieces)
receiver
5. The recipient of a message
synchronous
receiver
demographics
understand
6. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
rhetorical sensitivity
systematic desensitization
large-power distance
labeling
7. Documented tasks assigned to a member for completion by a particular time
consensus
kickoff meeting
action items
Editorial columns (opinions pieces)
8. The organization style used for referencing citations in your actual presentation
direct quoting
oral citations
dialectic
attitudes
9. Our public selves that make up who we want to be seen as
situational anxiety
channel
face
beliefs
10. The process in which you are engaging when you share personal or intimate information with an online audience
situational anxiety
disclosure
flexible intercultural communication
situational anxiety
11. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
flexible intercultural communication
groupthink
ethics
small power distance
12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
laissez-faire leadership
contextual barriers to listening
audience
13. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
disclosure
inadequate positive reinforcement
audience analysis
deontology
14. Shyness or communication apprehension
reticence
ethics
authoritarian leadership
culture
15. Coming to group conclusion without critical thinking or evaluation of alternatives
consequentialism
groupthink
multiplexity
jargon
16. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
fidelity
low cues
disclosure
respond
17. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
synergy
ethical dilemma
demographics
domain
18. Specialized and complicated terminology used by a particular discipline
content
asynchronous communication
jargon
confirming response
19. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
beliefs
noise
ethical dilemma
20. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
consensus
audience analysis
low cues
groupthink
21. Communicators who are located in physical proximity (such as the same room)
situational anxiety
positive reinforcement
co-located
negligence
22. Communication that is not occurring in real time
disclosure
low cues
asynchronous communication
noise
23. A leadership style in which the leader makes decisions by herself
cognitive reconstructing
receiver
authoritarian leadership
inadequate positive reinforcement
24. The substantive aspect of a message
you cannot not communicate
multiplexity
large-power distance
content
25. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
low-context culture
receive
weak uncertainty avoidance
26. Taking another person's work in full and representing it as your one while making little or nor change to the material
incremental plagiarism
affordances
writer's block
global plagiarism
27. A culture in which meaning is expressed through explicit verbal messages
content and relationship
cognitive reconstructing
postmodern ethics
low-context culture
28. Communication that is not occurring in real-time
incremental plagiarism
attitudes
asynchronous
permanence of records
29. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
labeling
communication apprehension
domain
30. Mediated communication that occurs with both participants attending message exchange in real-time
you cannot not communicate
synchronous
systematic desensitization
consequentialism
31. To pay attention to sound. To hear something with thoughtful attention: give consideration
provinsialism
communication apprehension
Maslow's Hierarchy of Needs
listen
32. Originator of a message
provinsialism
psychographic profile
source
learned helplessness
33. A leadership style in which the leader is hands-off and allows members to make decisions on their own
authoritarian leadership
laissez-faire leadership
disclose
qualities that define communication
34. A type of therapy that helps alleviate people's fears through directed conversation
demographic profile
encoding
authoritarian leadership
cognitive therapy
35. Any condition that affects the fidelity of the message being sent (internal or external)
ethics
noise
responsibility
weak uncertainty avoidance
36. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
communication is irreversible
audience-centered presenter
ethics
rigid rules
37. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
action items
contextual barriers to listening
hearing
38. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
dispositional communication anxiety
punctuation
qualifier
psychographic profile
39. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
incremental plagiarism
groupthink
face
40. The extent to which the message after transmission is similar to the message originally transmitted
nominal group technique
contextual barriers to listening
fidelity
democratic leadership
41. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
disclosure
attitudes
deontology
42. Describes the physical process of sound waves bouncing off of an eardrum
factors that can increase stage fright
hearing
co-located
pseudonym
43. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
dispositional communication anxiety
stage fright
respond
44. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
backchanneling cues
task leader
communication apprehension
negligence
45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
incremental plagiarism
factors that can increase stage fright
provinsialism
listen
46. A response that shows you care about the person and value what they have to say
synchronous
face
qualities that define communication
confirming response
47. The Greek word meaning 'credibility'
oral citations
large-power distance
ethos
edited books
48. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
relationship
fidelity
Editorial columns (opinions pieces)
systematic desensitization
49. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
democratic leadership
labeling
ethics
communication
50. Cultures that view conflict as a threat and to be avoided
postmodern ethics
strong uncertainty avoidance
reframing
labeling
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