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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






2. The act of interpreting a situation and treating the interpretation as real






3. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






4. The minimum number of people needed to achieve the desired results






5. Location - cultural differences - gender styles






6. Therapeutic technique that helps alleviate people's fear through directed conversation






7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






8. 'Learning' through experience that you can't change a situation






9. The perspective that the ethical quality of an action should be determined by evaluating its consequences






10. The affective aspect of a message






11. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






12. A statement used in your presentation that demonstrates why the source you are referring to is credible






13. Any condition that affects the fidelity of the message being sent (internal or external)






14. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






15. If in an argument with a friend you may say something you regret but can't take it back






16. Two or more people working together to produce a result they could not have produced on their own






17. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






18. Considering the benefits or consequences of an action for oneself first - and for others second






19. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






20. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






21. Specialized and complicated terminology used by a particular discipline






22. Motivating team members by connecting them to a greater ideal






23. To pay attention to sound. To hear something with thoughtful attention: give consideration






24. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






25. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






26. When employers use internet searches and social networking sites to find out information or screen potential hires






27. A leadership style in which the leader is hands-off and allows members to make decisions on their own






28. A type of therapy that helps alleviate people's fears through directed conversation






29. Being consciously aware of - and paying attention to our communication behavior






30. What an audience members judge to be right or wrong






31. Taking another person's work in full and representing it as your one while making little or nor change to the material






32. Our public selves that make up who we want to be seen as






33. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






34. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






35. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






36. A leadership style in which members participate in the decision-making process






37. Audience members' likes and dislikes






38. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






39. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






40. To say something in return: make an answer; to react in response






41. The anxiety a person experiences when speaking in public






42. Those upon whom the ideas - feelings - information - e.g. the message - are presented






43. To bring to mind or think of again; to keep in mind for attention or consideration






44. Documented tasks assigned to a member for completion by a particular time






45. In postmodern ethics - the obligation to respond to the actions of others






46. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






47. Communication that is not occurring in real time






48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






49. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






50. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another







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Can you answer 50 questions in 15 minutes?


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