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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline






2. The result of an act of encoding






3. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






5. A leadership style in which the leader is hands-off and allows members to make decisions on their own






6. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






7. A tension between two opposing but valuable preferences






8. A sense of 'stuckness' when trying to write

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9. The interplay between encoding and decoding messages






10. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






11. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






12. Service provider used for sending digital communication; usually associated with emails






13. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






14. The anxiety a person experiences when speaking in public






15. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






16. Cues to let the speaker know you're listening






17. The recipient of a message






18. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






19. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






20. This type of communication apprehension occurs only in particular - and typically stressful - contexts






21. The source's act of transforming an idea into a message to transmit to a receiver






22. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






23. A response that shows you care about the person and value what they have to say






24. The act of interpreting a situation and treating the interoperation as real






25. The overall feel of the group - composed of all the group's relationships






26. Shyness or communication apprehension






27. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






28. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






29. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






30. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






31. The tendency of a person to avoid social interaction






32. When a team meaner slacks off because he know the work will get done regardless of his effort






33. A learned system of meanings which help us make sense in our everyday surroundings






34. This type of leader emphasizes accomplishing goals and managing time above all else






35. Therapeutic technique that helps alleviate people's fear through directed conversation






36. Being consciously aware of - and paying attention to our communication behavior






37. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






38. Communication that is not occurring in real time






39. A leadership style in which the leader makes decisions by herself






40. When employers use internet searches and social networking sites to find out information or screen potential hires






41. Location - cultural differences - gender styles






42. The act of interpreting a situation and treating the interpretation as real






43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






44. Mediated communication that occurs with both participants attending message exchange in real-time






45. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






46. To pay attention to sound. To hear something with thoughtful attention: give consideration






47. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






48. A statement used in your presentation that demonstrates why the source you are referring to is credible






49. From the Greek word for 'the word;' it is translated as logic






50. Being adaptive - creative - and experimental in your communication style