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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






2. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






3. Documented tasks assigned to a member for completion by a particular time






4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






5. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






6. The overall feel of the group - composed of all the group's relationships






7. From the Greek word for 'the word;' it is translated as logic






8. Our public selves that make up who we want to be seen as






9. The result of an act of encoding






10. To pay attention to sound. To hear something with thoughtful attention: give consideration






11. Cues to let the speaker know you're listening






12. Service provider used for sending digital communication; usually associated with emails






13. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






14. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






15. Standards for behavior that people don't alter even when the situation warrants






16. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






17. The Greek word meaning 'credibility'






18. The receiver's act of attaching meaning to a message sent by a source






19. The act of interpreting a situation and treating the interpretation as real






20. Being adaptive - creative - and experimental in your communication style






21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






22. Submitting the same work for more than one class






23. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






24. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






25. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






26. 'Learning' through experience that you can't change a situation






27. The normal anxiety people experience when they find themselves in a stressful situation






28. Describes the physical process of sound waves bouncing off of an eardrum






29. Revealing personal or intimate information to an online audience






30. Having multiple types of connections with another person in your group






31. In postmodern ethics - the obligation to respond to the actions of others






32. An audience-centered approach to communication in which other perspectives are taken into account






33. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






34. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






35. The extent to which the message after transmission is similar to the message originally transmitted






36. The medium through which a message passes on its way from source to receiver






37. The anxiety a person experiences when speaking in public






38. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






39. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






40. Falsely representing any material obtained from another source as your own work






41. Therapeutic technique that helps alleviate people's fear through directed conversation






42. When employers use internet searches and social networking sites to find out information or screen potential hires






43. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






44. The substantive aspect of a message






45. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






46. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






47. Originator of a message






48. The process of stating verbatim - in a presentation - information derived from an author other than oneself






49. A culture in which meaning is expressed through explicit verbal messages






50. The perspective that the ethical quality of an action should be determined by evaluating its consequences