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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two or more people working together to produce a result they could not have produced on their own






2. In postmodern ethics - the obligation to respond to the actions of others






3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






4. The source's act of transforming an idea into a message to transmit to a receiver






5. A tension between two opposing but valuable preferences






6. A method that allows a public speaker to integrate research into the body of their text






7. Cultures that view conflict as a threat and to be avoided






8. Specialized and complicated terminology used by a particular discipline






9. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






10. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






11. The anxiety a person experiences when speaking in public






12. Feeling that you are an unwelcome focus of attention






13. The act of interpreting a situation and treating the interoperation as real






14. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






15. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






16. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






17. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






18. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






19. The process in which you are engaging when you share personal or intimate information with an online audience






20. An audience-centered approach to communication in which other perspectives are taken into account






21. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






22. A leadership style in which the leader is hands-off and allows members to make decisions on their own






23. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






24. Stage of the five-step - active-listening model involves answering and giving feedback.






25. The general predisposition to avoid situations that require communication






26. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






27. A culture in which meaning is expressed through explicit verbal messages






28. A leadership style in which the leader makes decisions by herself






29. Having multiple types of connections with another person in your group






30. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






31. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






32. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






33. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






34. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






35. Communication that is not occurring in real-time






36. The process of stating verbatim - in a presentation - information derived from an author other than oneself






37. The capabilities of the technology used to communicate online






38. Motivating team members using a system of rewards and punishments






39. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






40. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






41. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






42. The minimum number of people needed to achieve the desired results






43. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






44. A sense of 'stuckness' when trying to write

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45. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






46. Location - cultural differences - gender styles






47. The substantive aspect of a message






48. 'Learning' through experience that you can't change a situation






49. When employers use internet searches and social networking sites to find out information or screen potential hires






50. Motivating team members by connecting them to a greater ideal