Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What audience members hold to be true or false






2. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






3. Therapeutic technique that helps alleviate people's fear through directed conversation






4. Shyness or communication apprehension






5. This type of leader emphasizes accomplishing goals and managing time above all else






6. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






7. The receiver's act of attaching meaning to a message sent by a source






8. The source's act of transforming an idea into a message to transmit to a receiver






9. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






10. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






11. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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12. The substantive aspect of a message






13. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






14. A tension between two opposing but valuable preferences






15. Service provider used for sending digital communication; usually associated with emails






16. The anxiety a person experiences when speaking in public






17. The general predisposition to avoid situations that require communication






18. 'Learning' through experience that you can't change a situation






19. Specialized and complicated terminology used by a particular discipline






20. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






21. An audience-centered approach to communication in which other perspectives are taken into account






22. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






23. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






24. The act of interpreting a situation and treating the interpretation as real






25. The result of an act of encoding






26. A statement used in your presentation that demonstrates why the source you are referring to is credible






27. The tendency of a person to avoid social interaction






28. The interplay between encoding and decoding messages






29. Communication that is not occurring in real-time






30. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






31. When a team meaner slacks off because he know the work will get done regardless of his effort






32. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






33. Two or more people working together to produce a result they could not have produced on their own






34. The medium through which a message passes on its way from source to receiver






35. Stage of the five-step - active-listening model involves answering and giving feedback.






36. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






37. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






38. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






39. Our public selves that make up who we want to be seen as






40. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






41. Refers to audience members' general likes and dislikes in relation to particular subjects






42. The normal anxiety people experience when they find themselves in a stressful situation






43. Considering the benefits or consequences of an action for oneself first - and for others second






44. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






45. The organization style used for referencing citations in your actual presentation






46. What are the two levels/types of meaning every message transmits?






47. A method that allows a public speaker to integrate research into the body of their text






48. Being adaptive - creative - and experimental in your communication style






49. The process in which you are engaging when you share personal or intimate information with an online audience






50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'