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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Location - cultural differences - gender styles






2. The Greek word meaning 'credibility'






3. Communicators who are located in physical proximity (such as the same room)






4. Communication that is not occurring in real time






5. The receiver's act of attaching meaning to a message sent by a source






6. Our public selves that make up who we want to be seen as






7. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






8. Originator of a message






9. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






10. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






11. A method that allows a public speaker to integrate research into the body of their text






12. A leadership style in which members participate in the decision-making process






13. Cultures that view conflict as a threat and to be avoided






14. The substantive aspect of a message






15. The overall feel of the group - composed of all the group's relationships






16. The first stage of hearing is when you receive the message (or listen to it)






17. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






18. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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19. The act of interpreting a situation and treating the interpretation as real






20. The way in which people segment a sequence of words or behaviors






21. Standards for behavior that people don't alter even when the situation warrants






22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






23. Taking another person's work in full and representing it as your one while making little or nor change to the material






24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






25. Motivating team members using a system of rewards and punishments






26. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






27. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






28. Cues to let the speaker know you're listening






29. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






30. The anxiety a person experiences when speaking in public






31. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






32. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






33. The act of interpreting a situation and treating the interoperation as real






34. The extent to which the message after transmission is similar to the message originally transmitted






35. Audience members' likes and dislikes






36. Falsely representing any material obtained from another source as your own work






37. From the Greek word for 'the word;' it is translated as logic






38. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






39. Documented tasks assigned to a member for completion by a particular time






40. A leadership style in which the leader is hands-off and allows members to make decisions on their own






41. The process of stating verbatim - in a presentation - information derived from an author other than oneself






42. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






43. Submitting the same work for more than one class






44. When a team meaner slacks off because he know the work will get done regardless of his effort






45. What an audience members judge to be right or wrong






46. Feeling that you are an unwelcome focus of attention






47. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






48. To say something in return: make an answer; to react in response






49. The tendency of a person to avoid social interaction






50. The interplay between encoding and decoding messages







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