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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






2. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






3. Submitting the same work for more than one class






4. The result of an act of encoding






5. Location - cultural differences - gender styles






6. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






8. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






9. A leadership style in which members participate in the decision-making process






10. This type of communication apprehension occurs only in particular - and typically stressful - contexts






11. Any condition that affects the fidelity of the message being sent (internal or external)






12. Mediated communication that occurs with both participants attending message exchange in real-time






13. A leadership style in which the leader is hands-off and allows members to make decisions on their own






14. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






15. The recipient of a message






16. An audience-centered approach to communication in which other perspectives are taken into account






17. Describes the physical process of sound waves bouncing off of an eardrum






18. Considering the benefits or consequences of an action for oneself first - and for others second






19. Specialized and complicated terminology used by a particular discipline






20. Being adaptive - creative - and experimental in your communication style






21. When a team meaner slacks off because he know the work will get done regardless of his effort






22. Revealing personal or intimate information to an online audience






23. Motivating team members by connecting them to a greater ideal






24. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






25. The normal anxiety people experience when they find themselves in a stressful situation






26. The general predisposition to avoid situations that require communication






27. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






28. Cultures that view conflict as a threat and to be avoided






29. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






30. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






31. The process of stating verbatim - in a presentation - information derived from an author other than oneself






32. Motivating team members using a system of rewards and punishments






33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






34. Recasting your interpretation of an event from a different perspective






35. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






36. A learned system of meanings which help us make sense in our everyday surroundings






37. The way in which people segment a sequence of words or behaviors






38. A leadership style in which the leader makes decisions by herself






39. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






40. Service provider used for sending digital communication; usually associated with emails






41. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






42. Standards for behavior that people don't alter even when the situation warrants






43. What an audience members judge to be right or wrong






44. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






45. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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46. Being consciously aware of - and paying attention to our communication behavior






47. Coming to group conclusion without critical thinking or evaluation of alternatives






48. Documented tasks assigned to a member for completion by a particular time






49. Cues to let the speaker know you're listening






50. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels