Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






2. Submitting the same work for more than one class






3. The process in which you are engaging when you share personal or intimate information with an online audience






4. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






5. The normal anxiety people experience when they find themselves in a stressful situation






6. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






7. Specialized and complicated terminology used by a particular discipline






8. The perspective that the ethical quality of an action should be determined by evaluating its consequences






9. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






10. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






11. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






12. An audience-centered approach to communication in which other perspectives are taken into account






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






15. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






16. What audience members hold to be true or false






17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






18. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






19. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






21. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






22. Being adaptive - creative - and experimental in your communication style






23. A statement used in your presentation that demonstrates why the source you are referring to is credible






24. To bring to mind or think of again; to keep in mind for attention or consideration






25. Motivating team members using a system of rewards and punishments






26. Stage of the five-step - active-listening model involves answering and giving feedback.






27. The interplay between encoding and decoding messages






28. Our public selves that make up who we want to be seen as






29. The affective aspect of a message






30. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






31. Being consciously aware of - and paying attention to our communication behavior






32. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






33. Mediated communication that occurs with both participants attending message exchange in real-time






34. The medium through which a message passes on its way from source to receiver






35. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






36. Audience members' likes and dislikes






37. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






38. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






39. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






40. What are the two levels/types of meaning every message transmits?






41. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






42. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






43. Therapeutic technique that helps alleviate people's fear through directed conversation






44. What an audience members judge to be right or wrong






45. The act of interpreting a situation and treating the interpretation as real






46. The overall feel of the group - composed of all the group's relationships






47. Taking another person's work in full and representing it as your one while making little or nor change to the material






48. The anxiety a person experiences when speaking in public






49. A type of therapy that helps alleviate people's fears through directed conversation






50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other