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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If in an argument with a friend you may say something you regret but can't take it back






2. The medium through which a message passes on its way from source to receiver






3. Shyness or communication apprehension






4. A culture in which meaning is expressed through explicit verbal messages






5. Location - cultural differences - gender styles






6. Therapeutic technique that helps alleviate people's fear through directed conversation






7. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






8. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






9. A sense of 'stuckness' when trying to write

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10. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






11. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






12. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






13. The minimum number of people needed to achieve the desired results






14. A leadership style in which the leader is hands-off and allows members to make decisions on their own






15. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






16. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






19. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






20. Mediated communication that occurs with both participants attending message exchange in real-time






21. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






22. Motivating team members using a system of rewards and punishments






23. The result of an act of encoding






24. The extent to which the message after transmission is similar to the message originally transmitted






25. The normal anxiety people experience when they find themselves in a stressful situation






26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






28. The way in which people segment a sequence of words or behaviors






29. Having multiple types of connections with another person in your group






30. Communication that is not occurring in real-time






31. The process of stating verbatim - in a presentation - information derived from an author other than oneself






32. Statistical data about an audience






33. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






34. Taking another person's work in full and representing it as your one while making little or nor change to the material






35. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






36. The overall feel of the group - composed of all the group's relationships






37. Audience members' likes and dislikes






38. The perspective that the ethical quality of an action should be determined by evaluating its consequences






39. The source's act of transforming an idea into a message to transmit to a receiver






40. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






41. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






42. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






43. Describes the physical process of sound waves bouncing off of an eardrum






44. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






45. 'Learning' through experience that you can't change a situation






46. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






47. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






48. Being adaptive - creative - and experimental in your communication style






49. To pay attention to sound. To hear something with thoughtful attention: give consideration






50. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea