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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action should be determined by evaluating its consequences






2. Cultures that view conflict as natural and potentially positive






3. Two or more people working together to produce a result they could not have produced on their own






4. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






5. The recipient of a message






6. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






7. Documented tasks assigned to a member for completion by a particular time






8. The organization style used for referencing citations in your actual presentation






9. Our public selves that make up who we want to be seen as






10. The process in which you are engaging when you share personal or intimate information with an online audience






11. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






13. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






14. Shyness or communication apprehension






15. Coming to group conclusion without critical thinking or evaluation of alternatives






16. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






17. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






18. Specialized and complicated terminology used by a particular discipline






19. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






20. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






21. Communicators who are located in physical proximity (such as the same room)






22. Communication that is not occurring in real time






23. A leadership style in which the leader makes decisions by herself






24. The substantive aspect of a message






25. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






26. Taking another person's work in full and representing it as your one while making little or nor change to the material






27. A culture in which meaning is expressed through explicit verbal messages






28. Communication that is not occurring in real-time






29. When employers use internet searches and social networking sites to find out information or screen potential hires






30. Mediated communication that occurs with both participants attending message exchange in real-time






31. To pay attention to sound. To hear something with thoughtful attention: give consideration






32. Originator of a message






33. A leadership style in which the leader is hands-off and allows members to make decisions on their own






34. A type of therapy that helps alleviate people's fears through directed conversation






35. Any condition that affects the fidelity of the message being sent (internal or external)






36. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






37. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






38. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






39. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






40. The extent to which the message after transmission is similar to the message originally transmitted






41. Those upon whom the ideas - feelings - information - e.g. the message - are presented






42. Describes the physical process of sound waves bouncing off of an eardrum






43. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






44. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. A response that shows you care about the person and value what they have to say






47. The Greek word meaning 'credibility'






48. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






49. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






50. Cultures that view conflict as a threat and to be avoided







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