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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to audience members' general likes and dislikes in relation to particular subjects
you cannot not communicate
audience adaptation
attitudes
qualities that define communication
2. The general predisposition to avoid situations that require communication
cognitive therapy
communication apprehension
reframing
discriminate
3. Describes the physical process of sound waves bouncing off of an eardrum
hearing
disclose
cognitive therapy
kickoff meeting
4. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
least group size
deontology
groupthink
evaluate
5. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
message
plagiarism
values
provinsialism
6. A type of therapy that helps alleviate people's fears through directed conversation
discriminate
domain
cognitive therapy
dialectic
7. Motivating team members using a system of rewards and punishments
systematic desensitization
provinsialism
values
transactional leadership
8. This type of communication apprehension occurs only in particular - and typically stressful - contexts
social loafing
disclose
you cannot not communicate
situational anxiety
9. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
authoritarian leadership
utilitarianism
climate
labeling
10. The tendency of a person to avoid social interaction
edited books
beliefs
oral citations
shyness
11. The organization style used for referencing citations in your actual presentation
evaluate
oral citations
democratic leadership
dialectic
12. Considering the benefits or consequences of an action for oneself first - and for others second
self-interest
asynchronous communication
conflict of interest
groupthink
13. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
deontology
message
large-power distance
consensus
14. A culture in which meaning is expressed through explicit verbal messages
communication is irreversible
consensus
low-context culture
visualization
15. A sense of 'stuckness' when trying to write
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16. Taking another person's work in full and representing it as your one while making little or nor change to the material
plagiarism
global plagiarism
social loafing
values
17. An audience-centered approach to communication in which other perspectives are taken into account
message
communication
audience
rhetorical sensitivity
18. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
least group size
noise
multiple submissions
discriminate
19. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
understand
deontology
climate
evaluate
20. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
global plagiarism
high-context culture
synergy
disclosure
21. Process of communicating and interpreting communication—the official communication terms for these processes
audience analysis
confirming response
talkaholic
encoding and decoding
22. Location - cultural differences - gender styles
action items
systematic desensitization
contextual barriers to listening
dialectic
23. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
confirming response
talkaholic
advantages of working in teams
qualifier
24. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
synchronous
ethical dilemma
least group size
ethics
25. The affective aspect of a message
dispositional communication anxiety
conflict of interest
oral citations
relationship
26. The substantive aspect of a message
content
dialectic
communication apprehension
paraphrasing
27. Audience members' likes and dislikes
two-pizza team
action items
attitudes
logos
28. A response that shows you care about the person and value what they have to say
contextual barriers to listening
confirming response
discriminate
qualities that define communication
29. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
self-interest
globalization
talkaholic
30. Those upon whom the ideas - feelings - information - e.g. the message - are presented
backchanneling cues
communication is irreversible
audience
listen
31. Mediated communication that occurs with both participants attending message exchange in real-time
audience adaptation
synchronous
audience analysis
writer's block
32. Service provider used for sending digital communication; usually associated with emails
domain
qualities that define communication
source
weak uncertainty avoidance
33. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
edited books
reframing
inadequate positive reinforcement
Maslow's Hierarchy of Needs
34. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
hearing
oral citations
interpret
situational anxiety
35. Being consciously aware of - and paying attention to our communication behavior
high-context culture
mindful communication
dispositional communication anxiety
audience adaptation
36. The Greek word meaning 'credibility'
groupthink
ethos
transformational leadership
audience-centered presenter
37. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
mindful communication
low cues
transactional leadership
Editorial columns (opinions pieces)
38. Coming to group conclusion without critical thinking or evaluation of alternatives
strong uncertainty avoidance
groupthink
face
audience
39. The act of interpreting a situation and treating the interpretation as real
labeling
factors that can increase stage fright
postmodern ethics
cybervetting
40. The minimum number of people needed to achieve the desired results
demographics
communication
domain
least group size
41. Recasting your interpretation of an event from a different perspective
self-interest
postmodern ethics
evaluate
reframing
42. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
Editorial columns (opinions pieces)
groupthink
attitudes
qualities that define communication
43. If in an argument with a friend you may say something you regret but can't take it back
learned helplessness
intercultural communication
communication is irreversible
content and relationship
44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
edited books
demographics
self-interest
contextual barriers to listening
45. To bring to mind or think of again; to keep in mind for attention or consideration
remember
fidelity
oral citations
deontology
46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
kickoff meeting
jargon
audience
47. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
contextual barriers to listening
message
cognitive reconstructing
permanence of records
48. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
edited books
transactional leadership
understand
social loafing
49. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
high-context culture
receive
confirming response
postmodern ethics
50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
task leader
audience-centered presenter
multiplexity
disclosure
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