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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






2. A leadership style in which the leader makes decisions by herself






3. Therapeutic technique that helps alleviate people's fear through directed conversation






4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






5. Communication that is not occurring in real-time






6. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






7. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






8. The Greek word meaning 'credibility'






9. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






10. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






11. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






12. Mediated communication that occurs with both participants attending message exchange in real-time






13. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






14. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






15. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






16. Communication that is not occurring in real time






17. Two or more people working together to produce a result they could not have produced on their own






18. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






19. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






20. Revealing personal or intimate information to an online audience






21. The medium through which a message passes on its way from source to receiver






22. The process of stating verbatim - in a presentation - information derived from an author other than oneself






23. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






24. A learned system of meanings which help us make sense in our everyday surroundings






25. Motivating team members by connecting them to a greater ideal






26. The capabilities of the technology used to communicate online






27. A leadership style in which the leader is hands-off and allows members to make decisions on their own






28. The receiver's act of attaching meaning to a message sent by a source






29. Refers to audience members' general likes and dislikes in relation to particular subjects






30. Process of communicating and interpreting communication—the official communication terms for these processes






31. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






32. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






33. The overall feel of the group - composed of all the group's relationships






34. To bring to mind or think of again; to keep in mind for attention or consideration






35. When employers use internet searches and social networking sites to find out information or screen potential hires






36. The substantive aspect of a message






37. Taking another person's work in full and representing it as your one while making little or nor change to the material






38. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






39. Audience members' likes and dislikes






40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






41. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






42. The process in which you are engaging when you share personal or intimate information with an online audience






43. The source's act of transforming an idea into a message to transmit to a receiver






44. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






47. If in an argument with a friend you may say something you regret but can't take it back






48. The act of interpreting a situation and treating the interpretation as real






49. Cues to let the speaker know you're listening






50. Submitting the same work for more than one class