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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To bring to mind or think of again; to keep in mind for attention or consideration






2. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






3. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






4. Communicators who are located in physical proximity (such as the same room)






5. A statement used in your presentation that demonstrates why the source you are referring to is credible






6. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






7. The act of interpreting a situation and treating the interoperation as real






8. Process of communicating and interpreting communication—the official communication terms for these processes






9. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






10. Having multiple types of connections with another person in your group






11. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






12. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






13. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






14. The general predisposition to avoid situations that require communication






15. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






16. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






17. Refers to audience members' general likes and dislikes in relation to particular subjects






18. A method that allows a public speaker to integrate research into the body of their text






19. When a team meaner slacks off because he know the work will get done regardless of his effort






20. The way in which people segment a sequence of words or behaviors






21. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






22. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






23. The interplay between encoding and decoding messages






24. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






25. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






26. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






27. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






28. Being adaptive - creative - and experimental in your communication style






29. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






30. Taking another person's work in full and representing it as your one while making little or nor change to the material






31. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






33. A learned system of meanings which help us make sense in our everyday surroundings






34. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


35. Being consciously aware of - and paying attention to our communication behavior






36. The perspective that the ethical quality of an action should be determined by evaluating its consequences






37. A tension between two opposing but valuable preferences






38. The tendency of a person to avoid social interaction






39. Communication that is not occurring in real-time






40. A leadership style in which the leader makes decisions by herself






41. This type of leader emphasizes accomplishing goals and managing time above all else






42. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






43. The extent to which the message after transmission is similar to the message originally transmitted






44. Standards for behavior that people don't alter even when the situation warrants






45. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






46. The act of interpreting a situation and treating the interpretation as real






47. The minimum number of people needed to achieve the desired results






48. The Greek word meaning 'credibility'






49. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






50. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk