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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
message
virtue ethics
edited books
large-power distance
2. To say something in return: make an answer; to react in response
psychographic profile
fidelity
logos
respond
3. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
inadequate positive reinforcement
democratic leadership
task leader
4. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
low cues
affordances
dialectic
rigid rules
5. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
social loafing
negligence
fields
6. Originator of a message
large-power distance
source
receive
attitudes
7. The capabilities of the technology used to communicate online
demographics
punctuation
Editorial columns (opinions pieces)
affordances
8. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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9. Stage of the five-step - active-listening model involves answering and giving feedback.
plagiarism
writer's block
hearing
responding
10. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
situational anxiety
psychographic profile
global plagiarism
utilitarianism
11. Location - cultural differences - gender styles
kickoff meeting
contextual barriers to listening
you cannot not communicate
qualities that define communication
12. Recasting your interpretation of an event from a different perspective
conflict of interest
reframing
audience adaptation
laissez-faire leadership
13. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
virtue ethics
reticence
globalization
postmodern ethics
14. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
two-pizza team
negligence
situational anxiety
fidelity
15. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
learned helplessness
respond
channel
16. Cultures that view conflict as a threat and to be avoided
domain
fields
remember
strong uncertainty avoidance
17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
culture
qualities that define communication
receive
interpret
18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
decoding
plagiarism
Editorial columns (opinions pieces)
19. The Greek word meaning 'credibility'
authoritarian leadership
ethos
social loafing
learned helplessness
20. The perspective that the ethical quality of an action should be determined by evaluating its consequences
message
consequentialism
beliefs
provinsialism
21. 'Learning' through experience that you can't change a situation
consensus
learned helplessness
groupthink
talkaholic
22. Mediated communication that occurs with both participants attending message exchange in real-time
respond
audience adaptation
deontology
synchronous
23. This type of leader emphasizes accomplishing goals and managing time above all else
synergy
task leader
source
content
24. The medium through which a message passes on its way from source to receiver
channel
receive
co-located
edited books
25. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
dialectic
deontology
intercultural communication
collectivism
26. Process of communicating and interpreting communication—the official communication terms for these processes
demographics
encoding and decoding
weak uncertainty avoidance
labeling
27. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
negligence
fields
demographics
labeling
28. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
conflict of interest
backchanneling cues
patchwork plagiarism
culture
29. A statement used in your presentation that demonstrates why the source you are referring to is credible
audience-centered presenter
listen
dispositional communication anxiety
qualifier
30. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
small power distance
content
deontology
punctuation
31. What are the two levels/types of meaning every message transmits?
high-context culture
learned helplessness
asynchronous communication
content and relationship
32. A culture in which meaning is expressed through explicit verbal messages
domain
Maslow's Hierarchy of Needs
synchronous
low-context culture
33. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
psychographic profile
consensus
intercultural communication
visualization
34. Motivating team members by connecting them to a greater ideal
transformational leadership
weak uncertainty avoidance
postmodern ethics
communication
35. The organization style used for referencing citations in your actual presentation
plagiarism
psychographic profile
oral citations
transactional leadership
36. Standards for behavior that people don't alter even when the situation warrants
confirming response
utilitarianism
rigid rules
receive
37. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
visualization
evaluate
social loafing
climate
38. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
consequentialism
beliefs
postmodern ethics
cognitive reconstructing
39. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
demographics
beliefs
patchwork plagiarism
shyness
40. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
inadequate positive reinforcement
hearing
learned helplessness
41. A leadership style in which the leader makes decisions by herself
stage fright
authoritarian leadership
direct quoting
transactional leadership
42. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
qualities that define communication
interpret
values
43. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
receive
reframing
qualities that define communication
learned helplessness
44. Taking another person's work in full and representing it as your one while making little or nor change to the material
culture
noise
two-pizza team
global plagiarism
45. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
evaluate
paraphrasing
individualism
low cues
46. The interplay between encoding and decoding messages
feedback
low-context culture
you cannot not communicate
face
47. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
backchanneling cues
qualifier
understand
two-pizza team
48. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
direct quoting
groupthink
two-pizza team
49. Considering the benefits or consequences of an action for oneself first - and for others second
plagiarism
self-interest
two-pizza team
transactional leadership
50. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
provinsialism
cognitive therapy
channel
plagiarism