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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






2. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






3. Cultures that view conflict as natural and potentially positive






4. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






5. A type of therapy that helps alleviate people's fears through directed conversation






6. The act of interpreting a situation and treating the interoperation as real






7. The first stage of hearing is when you receive the message (or listen to it)






8. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






9. Statistical data about an audience






10. Two or more people working together to produce a result they could not have produced on their own






11. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






12. The recipient of a message






13. The process in which you are engaging when you share personal or intimate information with an online audience






14. Submitting the same work for more than one class






15. The overall feel of the group - composed of all the group's relationships






16. This type of communication apprehension occurs only in particular - and typically stressful - contexts






17. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






18. The medium through which a message passes on its way from source to receiver






19. Being adaptive - creative - and experimental in your communication style






20. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






21. The act of interpreting a situation and treating the interpretation as real






22. A leadership style in which the leader makes decisions by herself






23. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






24. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






25. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






26. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






28. This type of leader emphasizes accomplishing goals and managing time above all else






29. Stage of the five-step - active-listening model involves answering and giving feedback.






30. Recasting your interpretation of an event from a different perspective






31. A statement used in your presentation that demonstrates why the source you are referring to is credible






32. Considering the benefits or consequences of an action for oneself first - and for others second






33. The normal anxiety people experience when they find themselves in a stressful situation






34. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






35. The capabilities of the technology used to communicate online






36. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






37. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






38. Those upon whom the ideas - feelings - information - e.g. the message - are presented






39. Refers to audience members' general likes and dislikes in relation to particular subjects






40. Specialized and complicated terminology used by a particular discipline






41. Falsely representing any material obtained from another source as your own work






42. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






43. A method that allows a public speaker to integrate research into the body of their text






44. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






45. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






46. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






47. A tension between two opposing but valuable preferences






48. What an audience members judge to be right or wrong






49. The organization style used for referencing citations in your actual presentation






50. When employers use internet searches and social networking sites to find out information or screen potential hires







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Can you answer 50 questions in 15 minutes?


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