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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
culture
low-context culture
learned helplessness
edited books
2. To say something in return: make an answer; to react in response
utilitarianism
respond
audience
psychographic profile
3. Two or more people working together to produce a result they could not have produced on their own
asynchronous
synergy
reticence
disclose
4. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
small power distance
inadequate positive reinforcement
fields
oral citations
5. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
cognitive reconstructing
intercultural communication
respond
6. This type of leader emphasizes accomplishing goals and managing time above all else
factors that can increase stage fright
logos
task leader
two-pizza team
7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
globalization
task leader
rigid rules
8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
rhetorical sensitivity
punctuation
message
ethical dilemma
9. Cues to let the speaker know you're listening
synchronous
message
audience-centered presenter
backchanneling cues
10. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
provinsialism
message
cybervetting
evaluate
11. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
deontology
subjective listening
labeling
12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
listen
subjective listening
oral citations
systematic desensitization
13. Mediated communication that occurs with both participants attending message exchange in real-time
responding
large-power distance
inadequate positive reinforcement
synchronous
14. The tendency of a person to avoid social interaction
least group size
situational anxiety
encoding
shyness
15. Those upon whom the ideas - feelings - information - e.g. the message - are presented
kickoff meeting
audience
labeling
understand
16. The recipient of a message
pseudonym
flexible intercultural communication
attitudes
receiver
17. Any condition that affects the fidelity of the message being sent (internal or external)
low cues
noise
audience-centered presenter
authoritarian leadership
18. Feeling that you are an unwelcome focus of attention
social loafing
conspicuousness
Maslow's Hierarchy of Needs
cognitive therapy
19. The interplay between encoding and decoding messages
feedback
deontology
beliefs
Maslow's Hierarchy of Needs
20. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
writer's block
psychographic profile
attitudes
Maslow's Hierarchy of Needs
21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
channel
interpret
communication apprehension
positive reinforcement
22. Motivating team members by connecting them to a greater ideal
Editorial columns (opinions pieces)
transformational leadership
content and relationship
climate
23. Communication that is not occurring in real time
asynchronous communication
advantages of working in teams
encoding and decoding
low cues
24. Documented tasks assigned to a member for completion by a particular time
advantages of working in teams
action items
kickoff meeting
hearing
25. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
demographics
shyness
communication
audience adaptation
26. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
communication is irreversible
advantages of working in teams
rhetorical sensitivity
cognitive therapy
27. Cultures that view conflict as natural and potentially positive
evaluate
you cannot not communicate
patchwork plagiarism
weak uncertainty avoidance
28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
low cues
message
intercultural communication
deontology
29. What audience members hold to be true or false
source
beliefs
audience analysis
logos
30. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
learned helplessness
evaluate
intercultural communication
content
31. In postmodern ethics - the obligation to respond to the actions of others
labeling
feedback
rhetorical sensitivity
responsibility
32. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
least group size
social loafing
permanence of records
audience analysis
33. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
contextual barriers to listening
audience adaptation
asynchronous
understand
34. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
mindful communication
pseudonym
source
35. Therapeutic technique that helps alleviate people's fear through directed conversation
reframing
cognitive therapy
conspicuousness
groupthink
36. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
subjective listening
listen
collectivism
fields
37. A leadership style in which members participate in the decision-making process
interpret
content and relationship
democratic leadership
attitudes
38. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
weak uncertainty avoidance
inadequate positive reinforcement
plagiarism
39. A response that shows you care about the person and value what they have to say
decoding
postmodern ethics
stage fright
confirming response
40. A leadership style in which the leader makes decisions by herself
Editorial columns (opinions pieces)
positive reinforcement
groupthink
authoritarian leadership
41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
audience analysis
systematic desensitization
edited books
42. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
groupthink
audience-centered presenter
fidelity
utilitarianism
43. Falsely representing any material obtained from another source as your own work
plagiarism
listen
culture
punctuation
44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
communication
demographics
interpret
individualism
45. Statistical data about an audience
face
demographics
source
evaluate
46. Specialized and complicated terminology used by a particular discipline
task leader
punctuation
communication is irreversible
jargon
47. Process of communicating and interpreting communication—the official communication terms for these processes
dialectic
shyness
encoding and decoding
cognitive reconstructing
48. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
self-interest
pseudonym
authoritarian leadership
attitudes
49. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
cognitive therapy
groupthink
qualifier
qualities that define communication
50. Submitting the same work for more than one class
self-interest
weak uncertainty avoidance
social loafing
multiple submissions