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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time






2. This type of leader emphasizes accomplishing goals and managing time above all else






3. Describes the physical process of sound waves bouncing off of an eardrum






4. Statistical data about an audience






5. The interplay between encoding and decoding messages






6. The process in which you are engaging when you share personal or intimate information with an online audience






7. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. The result of an act of encoding






10. A culture in which meaning is expressed through explicit verbal messages






11. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






12. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






13. Service provider used for sending digital communication; usually associated with emails






14. The act of interpreting a situation and treating the interpretation as real






15. Originator of a message






16. Cues to let the speaker know you're listening






17. To say something in return: make an answer; to react in response






18. From the Greek word for 'the word;' it is translated as logic






19. The Greek word meaning 'credibility'






20. Cultures that view conflict as natural and potentially positive






21. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






22. A statement used in your presentation that demonstrates why the source you are referring to is credible






23. The first stage of hearing is when you receive the message (or listen to it)






24. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






25. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






26. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






27. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






28. In postmodern ethics - the obligation to respond to the actions of others






29. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






30. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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31. The substantive aspect of a message






32. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






33. Location - cultural differences - gender styles






34. The general predisposition to avoid situations that require communication






35. Audience members' likes and dislikes






36. Stage of the five-step - active-listening model involves answering and giving feedback.






37. The process of stating verbatim - in a presentation - information derived from an author other than oneself






38. What are the two levels/types of meaning every message transmits?






39. The anxiety a person experiences when speaking in public






40. The minimum number of people needed to achieve the desired results






41. A sense of 'stuckness' when trying to write

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42. Refers to audience members' general likes and dislikes in relation to particular subjects






43. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






44. Our public selves that make up who we want to be seen as






45. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






46. Being consciously aware of - and paying attention to our communication behavior






47. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






48. The extent to which the message after transmission is similar to the message originally transmitted






49. When employers use internet searches and social networking sites to find out information or screen potential hires






50. Motivating team members by connecting them to a greater ideal







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Can you answer 50 questions in 15 minutes?


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