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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver






2. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






3. The minimum number of people needed to achieve the desired results






4. From the Greek word for 'the word;' it is translated as logic






5. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






6. The anxiety a person experiences when speaking in public






7. Audience members' likes and dislikes






8. Describes the physical process of sound waves bouncing off of an eardrum






9. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






10. What are the two levels/types of meaning every message transmits?






11. What an audience members judge to be right or wrong






12. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






13. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






14. Specialized and complicated terminology used by a particular discipline






15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






16. Communication that is not occurring in real time






17. Standards for behavior that people don't alter even when the situation warrants






18. A type of therapy that helps alleviate people's fears through directed conversation






19. The source's act of transforming an idea into a message to transmit to a receiver






20. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






21. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






22. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






23. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






24. Our public selves that make up who we want to be seen as






25. When employers use internet searches and social networking sites to find out information or screen potential hires






26. Motivating team members using a system of rewards and punishments






27. A response that shows you care about the person and value what they have to say






28. To bring to mind or think of again; to keep in mind for attention or consideration






29. Having multiple types of connections with another person in your group






30. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






31. What audience members hold to be true or false






32. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






33. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






34. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






35. Submitting the same work for more than one class






36. To pay attention to sound. To hear something with thoughtful attention: give consideration






37. The process of stating verbatim - in a presentation - information derived from an author other than oneself






38. Falsely representing any material obtained from another source as your own work






39. The normal anxiety people experience when they find themselves in a stressful situation






40. Taking another person's work in full and representing it as your one while making little or nor change to the material






41. This type of leader emphasizes accomplishing goals and managing time above all else






42. Service provider used for sending digital communication; usually associated with emails






43. 'Learning' through experience that you can't change a situation






44. The act of interpreting a situation and treating the interpretation as real






45. The affective aspect of a message






46. Refers to audience members' general likes and dislikes in relation to particular subjects






47. The process in which you are engaging when you share personal or intimate information with an online audience






48. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






49. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






50. Communication that is not occurring in real-time







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