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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






2. To bring to mind or think of again; to keep in mind for attention or consideration






3. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






4. The perspective that the ethical quality of an action should be determined by evaluating its consequences






5. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






6. The Greek word meaning 'credibility'






7. Originator of a message






8. The way in which people segment a sequence of words or behaviors






9. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






10. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






11. A culture in which meaning is expressed through explicit verbal messages






12. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






13. Motivating team members by connecting them to a greater ideal






14. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






15. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






16. Being adaptive - creative - and experimental in your communication style






17. The receiver's act of attaching meaning to a message sent by a source






18. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






19. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






20. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






21. Documented tasks assigned to a member for completion by a particular time






22. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






23. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






24. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






25. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






26. The source's act of transforming an idea into a message to transmit to a receiver






27. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






28. To pay attention to sound. To hear something with thoughtful attention: give consideration






29. 'Learning' through experience that you can't change a situation






30. Motivating team members using a system of rewards and punishments






31. This type of leader emphasizes accomplishing goals and managing time above all else






32. A method that allows a public speaker to integrate research into the body of their text






33. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






34. Falsely representing any material obtained from another source as your own work






35. Therapeutic technique that helps alleviate people's fear through directed conversation






36. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






37. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






38. Cultures that view conflict as a threat and to be avoided






39. Communication that is not occurring in real-time






40. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






41. The affective aspect of a message






42. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






43. A learned system of meanings which help us make sense in our everyday surroundings






44. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






45. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






46. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






47. Shyness or communication apprehension






48. When employers use internet searches and social networking sites to find out information or screen potential hires






49. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






50. Refers to audience members' general likes and dislikes in relation to particular subjects