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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
communication
evaluate
domain
receive
2. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
psychographic profile
nominal group technique
inadequate positive reinforcement
reframing
3. Our public selves that make up who we want to be seen as
punctuation
face
audience adaptation
advantages of working in teams
4. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
message
low cues
high-context culture
audience adaptation
5. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
large-power distance
plagiarism
direct quoting
6. To say something in return: make an answer; to react in response
decoding
respond
synchronous
individualism
7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
nominal group technique
content and relationship
demographic profile
visualization
8. The perspective that the ethical quality of an action should be determined by evaluating its consequences
multiple submissions
affordances
low-context culture
consequentialism
9. Any condition that affects the fidelity of the message being sent (internal or external)
culture
discriminate
noise
situational anxiety
10. The affective aspect of a message
you cannot not communicate
social loafing
relationship
advantages of working in teams
11. What are the two levels/types of meaning every message transmits?
globalization
interpret
permanence of records
content and relationship
12. The tendency of a person to avoid social interaction
values
pseudonym
shyness
asynchronous
13. What an audience members judge to be right or wrong
situational anxiety
discriminate
cognitive therapy
values
14. 'Learning' through experience that you can't change a situation
learned helplessness
authoritarian leadership
disclosure
culture
15. Communication that is not occurring in real time
strong uncertainty avoidance
affordances
asynchronous communication
communication is irreversible
16. This type of leader emphasizes accomplishing goals and managing time above all else
jargon
global plagiarism
task leader
postmodern ethics
17. Considering the benefits or consequences of an action for oneself first - and for others second
nominal group technique
postmodern ethics
inadequate positive reinforcement
self-interest
18. Service provider used for sending digital communication; usually associated with emails
provinsialism
domain
weak uncertainty avoidance
content and relationship
19. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
permanence of records
social loafing
flexible intercultural communication
20. Therapeutic technique that helps alleviate people's fear through directed conversation
interpret
weak uncertainty avoidance
cognitive therapy
channel
21. The general predisposition to avoid situations that require communication
communication apprehension
paraphrasing
psychographic profile
cognitive therapy
22. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
noise
patchwork plagiarism
talkaholic
nominal group technique
23. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
low cues
fields
permanence of records
psychographic profile
24. Two or more people working together to produce a result they could not have produced on their own
mindful communication
self-interest
synergy
message
25. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
respond
conflict of interest
labeling
jargon
26. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
affordances
content and relationship
action items
understand
27. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
you cannot not communicate
content and relationship
face
audience analysis
28. The Greek word meaning 'credibility'
contextual barriers to listening
communication is irreversible
ethos
situational anxiety
29. A learned system of meanings which help us make sense in our everyday surroundings
intercultural communication
punctuation
culture
affordances
30. Shyness or communication apprehension
relationship
psychographic profile
remember
reticence
31. The extent to which the message after transmission is similar to the message originally transmitted
social loafing
fidelity
affordances
stage fright
32. Having multiple types of connections with another person in your group
attitudes
multiplexity
groupthink
oral citations
33. Falsely representing any material obtained from another source as your own work
communication
plagiarism
fields
demographics
34. The anxiety a person experiences when speaking in public
two-pizza team
plagiarism
synchronous
stage fright
35. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
systematic desensitization
weak uncertainty avoidance
asynchronous
36. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
dialectic
consequentialism
ethical dilemma
37. Mediated communication that occurs with both participants attending message exchange in real-time
beliefs
talkaholic
consensus
synchronous
38. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
consensus
cognitive therapy
provinsialism
negligence
39. Specialized and complicated terminology used by a particular discipline
utilitarianism
positive reinforcement
respond
jargon
40. Process of communicating and interpreting communication—the official communication terms for these processes
visualization
encoding and decoding
individualism
social loafing
41. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
groupthink
situational anxiety
decoding
virtue ethics
42. A statement used in your presentation that demonstrates why the source you are referring to is credible
asynchronous communication
ethical dilemma
qualifier
responding
43. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
direct quoting
collectivism
audience adaptation
44. The process in which you are engaging when you share personal or intimate information with an online audience
situational anxiety
provinsialism
disclosure
evaluate
45. The overall feel of the group - composed of all the group's relationships
labeling
climate
ethos
transactional leadership
46. The result of an act of encoding
situational anxiety
social loafing
stage fright
message
47. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
audience-centered presenter
Maslow's Hierarchy of Needs
climate
48. What audience members hold to be true or false
asynchronous
Editorial columns (opinions pieces)
beliefs
patchwork plagiarism
49. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
climate
audience
message
50. The recipient of a message
evaluate
laissez-faire leadership
shyness
receiver