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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To say something in return: make an answer; to react in response
rigid rules
psychographic profile
co-located
respond
2. Submitting the same work for more than one class
multiple submissions
provinsialism
systematic desensitization
communication apprehension
3. Coming to group conclusion without critical thinking or evaluation of alternatives
task leader
groupthink
synergy
content
4. A leadership style in which the leader makes decisions by herself
jargon
authoritarian leadership
provinsialism
reframing
5. From the Greek word for 'the word;' it is translated as logic
logos
parenthetical citations
remember
authoritarian leadership
6. The act of interpreting a situation and treating the interpretation as real
stage fright
demographic profile
learned helplessness
labeling
7. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
authoritarian leadership
patchwork plagiarism
low cues
8. Refers to audience members' general likes and dislikes in relation to particular subjects
edited books
encoding and decoding
inadequate positive reinforcement
attitudes
9. What are the two levels/types of meaning every message transmits?
content and relationship
ethics
asynchronous
Maslow's Hierarchy of Needs
10. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
two-pizza team
cognitive therapy
individualism
11. When a team meaner slacks off because he know the work will get done regardless of his effort
stage fright
social loafing
consensus
cognitive therapy
12. Recasting your interpretation of an event from a different perspective
backchanneling cues
reframing
demographic profile
ethical dilemma
13. Any condition that affects the fidelity of the message being sent (internal or external)
beliefs
noise
face
understand
14. The source's act of transforming an idea into a message to transmit to a receiver
ethics
oral citations
encoding
noise
15. A tension between two opposing but valuable preferences
dialectic
edited books
inadequate positive reinforcement
conflict of interest
16. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
authoritarian leadership
labeling
dispositional communication anxiety
laissez-faire leadership
17. The organization style used for referencing citations in your actual presentation
oral citations
attitudes
synergy
disclose
18. The normal anxiety people experience when they find themselves in a stressful situation
oral citations
shyness
postmodern ethics
situational anxiety
19. The extent to which the message after transmission is similar to the message originally transmitted
consensus
pseudonym
responding
fidelity
20. The recipient of a message
receiver
multiple submissions
punctuation
domain
21. A sense of 'stuckness' when trying to write
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22. Considering the benefits or consequences of an action for oneself first - and for others second
ethical dilemma
asynchronous
self-interest
audience-centered presenter
23. The act of interpreting a situation and treating the interoperation as real
labeling
receiver
encoding
channel
24. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
visualization
transformational leadership
small power distance
25. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
plagiarism
advantages of working in teams
shyness
26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
reticence
beliefs
responsibility
demographics
27. The affective aspect of a message
relationship
conspicuousness
transformational leadership
encoding
28. The perspective that the ethical quality of an action should be determined by evaluating its consequences
content
consequentialism
face
social loafing
29. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
confirming response
plagiarism
social loafing
30. The minimum number of people needed to achieve the desired results
fidelity
advantages of working in teams
subjective listening
least group size
31. Standards for behavior that people don't alter even when the situation warrants
rigid rules
collectivism
dispositional communication anxiety
audience-centered presenter
32. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
demographics
discriminate
low-context culture
33. Communication that is not occurring in real-time
interpret
asynchronous
conspicuousness
communication apprehension
34. Audience members' likes and dislikes
decoding
strong uncertainty avoidance
attitudes
cognitive reconstructing
35. Motivating team members using a system of rewards and punishments
stage fright
transactional leadership
permanence of records
collectivism
36. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
Maslow's Hierarchy of Needs
utilitarianism
demographic profile
37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
decoding
systematic desensitization
logos
message
38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
inadequate positive reinforcement
demographics
demographic profile
39. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
writer's block
negligence
attitudes
asynchronous communication
40. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
flexible intercultural communication
demographic profile
audience adaptation
reticence
41. What an audience members judge to be right or wrong
values
jargon
large-power distance
talkaholic
42. Shyness or communication apprehension
incremental plagiarism
reticence
deontology
multiplexity
43. Mediated communication that occurs with both participants attending message exchange in real-time
cognitive reconstructing
respond
synchronous
subjective listening
44. The result of an act of encoding
individualism
inadequate positive reinforcement
feedback
message
45. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
relationship
ethics
positive reinforcement
46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
provinsialism
interpret
task leader
social loafing
47. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
virtue ethics
postmodern ethics
discriminate
conflict of interest
48. A learned system of meanings which help us make sense in our everyday surroundings
task leader
reframing
culture
demographics
49. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
rigid rules
Maslow's Hierarchy of Needs
groupthink
50. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
qualifier
Editorial columns (opinions pieces)
subjective listening
large-power distance