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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others






2. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






3. Communication that is not occurring in real-time






4. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






5. To bring to mind or think of again; to keep in mind for attention or consideration






6. A response that shows you care about the person and value what they have to say






7. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






8. The general predisposition to avoid situations that require communication






9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






10. Motivating team members using a system of rewards and punishments






11. A sense of 'stuckness' when trying to write

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12. The act of interpreting a situation and treating the interpretation as real






13. Standards for behavior that people don't alter even when the situation warrants






14. Cultures that view conflict as a threat and to be avoided






15. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






16. Taking another person's work in full and representing it as your one while making little or nor change to the material






17. The affective aspect of a message






18. Location - cultural differences - gender styles






19. A learned system of meanings which help us make sense in our everyday surroundings






20. The substantive aspect of a message






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






23. From the Greek word for 'the word;' it is translated as logic






24. A type of therapy that helps alleviate people's fears through directed conversation






25. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






26. Any condition that affects the fidelity of the message being sent (internal or external)






27. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






28. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






29. To pay attention to sound. To hear something with thoughtful attention: give consideration






30. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






31. The tendency of a person to avoid social interaction






32. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






33. The extent to which the message after transmission is similar to the message originally transmitted






34. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






35. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






36. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






37. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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38. Recasting your interpretation of an event from a different perspective






39. Revealing personal or intimate information to an online audience






40. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






41. The recipient of a message






42. Service provider used for sending digital communication; usually associated with emails






43. Documented tasks assigned to a member for completion by a particular time






44. Two or more people working together to produce a result they could not have produced on their own






45. The perspective that the ethical quality of an action should be determined by evaluating its consequences






46. Process of communicating and interpreting communication—the official communication terms for these processes






47. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






48. This type of communication apprehension occurs only in particular - and typically stressful - contexts






49. The source's act of transforming an idea into a message to transmit to a receiver






50. The anxiety a person experiences when speaking in public