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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communicators who are located in physical proximity (such as the same room)
rhetorical sensitivity
co-located
culture
logos
2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
rhetorical sensitivity
communication apprehension
audience adaptation
authoritarian leadership
3. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
audience-centered presenter
virtue ethics
dispositional communication anxiety
provinsialism
4. The first stage of hearing is when you receive the message (or listen to it)
provinsialism
global plagiarism
receive
disclosure
5. Being consciously aware of - and paying attention to our communication behavior
mindful communication
ethos
labeling
rigid rules
6. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
task leader
stage fright
interpret
qualities that define communication
7. Revealing personal or intimate information to an online audience
disclose
hearing
permanence of records
rigid rules
8. A sense of 'stuckness' when trying to write
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9. Considering the benefits or consequences of an action for oneself first - and for others second
domain
stage fright
receive
self-interest
10. In postmodern ethics - the obligation to respond to the actions of others
qualifier
multiplexity
interpret
responsibility
11. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
social loafing
positive reinforcement
collectivism
logos
12. Our public selves that make up who we want to be seen as
cognitive therapy
small power distance
encoding and decoding
face
13. The minimum number of people needed to achieve the desired results
multiplexity
cognitive therapy
asynchronous communication
least group size
14. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
cognitive reconstructing
groupthink
discriminate
noise
15. The recipient of a message
demographics
receiver
paraphrasing
edited books
16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
feedback
conspicuousness
ethics
positive reinforcement
17. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
dialectic
audience analysis
plagiarism
18. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
plagiarism
pseudonym
conflict of interest
evaluate
19. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
culture
negligence
qualities that define communication
receive
20. Recasting your interpretation of an event from a different perspective
learned helplessness
social loafing
reframing
postmodern ethics
21. A leadership style in which the leader makes decisions by herself
ethics
communication is irreversible
authoritarian leadership
factors that can increase stage fright
22. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
encoding
synergy
psychographic profile
dispositional communication anxiety
23. What an audience members judge to be right or wrong
asynchronous
talkaholic
responding
values
24. A culture in which meaning is expressed through explicit verbal messages
disclosure
audience-centered presenter
parenthetical citations
low-context culture
25. Motivating team members by connecting them to a greater ideal
receive
transformational leadership
provinsialism
cognitive therapy
26. Statistical data about an audience
cognitive therapy
demographics
receive
patchwork plagiarism
27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
demographic profile
incremental plagiarism
two-pizza team
28. A statement used in your presentation that demonstrates why the source you are referring to is credible
encoding
listen
cognitive therapy
qualifier
29. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
least group size
face
nominal group technique
backchanneling cues
30. To say something in return: make an answer; to react in response
respond
advantages of working in teams
responsibility
qualities that define communication
31. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
content and relationship
understand
ethos
32. To pay attention to sound. To hear something with thoughtful attention: give consideration
kickoff meeting
backchanneling cues
listen
ethical dilemma
33. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
noise
climate
ethics
34. The medium through which a message passes on its way from source to receiver
ethical dilemma
psychographic profile
channel
reframing
35. Audience members' likes and dislikes
attitudes
confirming response
writer's block
task leader
36. The process of stating verbatim - in a presentation - information derived from an author other than oneself
patchwork plagiarism
audience adaptation
direct quoting
visualization
37. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
rhetorical sensitivity
dialectic
deontology
communication apprehension
38. Cultures that view conflict as a threat and to be avoided
listen
writer's block
strong uncertainty avoidance
logos
39. A tension between two opposing but valuable preferences
cognitive therapy
receive
dialectic
consequentialism
40. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
high-context culture
low cues
dispositional communication anxiety
nominal group technique
41. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
content
ethos
situational anxiety
42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
advantages of working in teams
feedback
ethics
you cannot not communicate
43. The general predisposition to avoid situations that require communication
discriminate
communication apprehension
qualities that define communication
responsibility
44. Communication that is not occurring in real time
talkaholic
edited books
labeling
asynchronous communication
45. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
transactional leadership
global plagiarism
cognitive therapy
46. The process in which you are engaging when you share personal or intimate information with an online audience
remember
disclosure
values
climate
47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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48. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
climate
situational anxiety
visualization
49. Cultures that view conflict as natural and potentially positive
face
weak uncertainty avoidance
audience
action items
50. Those upon whom the ideas - feelings - information - e.g. the message - are presented
small power distance
audience
collectivism
discriminate