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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The interplay between encoding and decoding messages






2. A leadership style in which the leader is hands-off and allows members to make decisions on their own






3. The capabilities of the technology used to communicate online






4. The anxiety a person experiences when speaking in public






5. What audience members hold to be true or false






6. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






7. Refers to audience members' general likes and dislikes in relation to particular subjects






8. Two or more people working together to produce a result they could not have produced on their own






9. The source's act of transforming an idea into a message to transmit to a receiver






10. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






11. A learned system of meanings which help us make sense in our everyday surroundings






12. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






13. The process of stating verbatim - in a presentation - information derived from an author other than oneself






14. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






15. Cultures that view conflict as a threat and to be avoided






16. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






17. The perspective that the ethical quality of an action should be determined by evaluating its consequences






18. What are the two levels/types of meaning every message transmits?






19. Communicators who are located in physical proximity (such as the same room)






20. Being consciously aware of - and paying attention to our communication behavior






21. Location - cultural differences - gender styles






22. Cues to let the speaker know you're listening






23. The process in which you are engaging when you share personal or intimate information with an online audience






24. This type of leader emphasizes accomplishing goals and managing time above all else






25. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






26. Statistical data about an audience






27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






28. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






29. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






30. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






31. Having multiple types of connections with another person in your group






32. The substantive aspect of a message






33. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






34. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






35. The organization style used for referencing citations in your actual presentation






36. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






37. Communication that is not occurring in real-time






38. To pay attention to sound. To hear something with thoughtful attention: give consideration






39. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






41. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






42. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






43. Any condition that affects the fidelity of the message being sent (internal or external)






44. Stage of the five-step - active-listening model involves answering and giving feedback.






45. The recipient of a message






46. If in an argument with a friend you may say something you regret but can't take it back






47. The normal anxiety people experience when they find themselves in a stressful situation






48. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






49. In postmodern ethics - the obligation to respond to the actions of others






50. A response that shows you care about the person and value what they have to say