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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






2. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






3. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






4. Mediated communication that occurs with both participants attending message exchange in real-time






5. Motivating team members by connecting them to a greater ideal






6. The substantive aspect of a message






7. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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8. The first stage of hearing is when you receive the message (or listen to it)






9. The anxiety a person experiences when speaking in public






10. Standards for behavior that people don't alter even when the situation warrants






11. What are the two levels/types of meaning every message transmits?






12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






13. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






14. Falsely representing any material obtained from another source as your own work






15. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






16. Recasting your interpretation of an event from a different perspective






17. An audience-centered approach to communication in which other perspectives are taken into account






18. A learned system of meanings which help us make sense in our everyday surroundings






19. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






20. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






21. The capabilities of the technology used to communicate online






22. Being consciously aware of - and paying attention to our communication behavior






23. The recipient of a message






24. A type of therapy that helps alleviate people's fears through directed conversation






25. The affective aspect of a message






26. When a team meaner slacks off because he know the work will get done regardless of his effort






27. To say something in return: make an answer; to react in response






28. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






29. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






30. This type of leader emphasizes accomplishing goals and managing time above all else






31. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






32. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






33. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






34. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






35. Submitting the same work for more than one class






36. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






37. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






38. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






39. Refers to audience members' general likes and dislikes in relation to particular subjects






40. Those upon whom the ideas - feelings - information - e.g. the message - are presented






41. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






42. Statistical data about an audience






43. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






44. Communicators who are located in physical proximity (such as the same room)






45. From the Greek word for 'the word;' it is translated as logic






46. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






47. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






48. A leadership style in which members participate in the decision-making process






49. The normal anxiety people experience when they find themselves in a stressful situation






50. The extent to which the message after transmission is similar to the message originally transmitted