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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






2. Process of communicating and interpreting communication—the official communication terms for these processes






3. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






4. What are the two levels/types of meaning every message transmits?






5. The way in which people segment a sequence of words or behaviors






6. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






7. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






8. In postmodern ethics - the obligation to respond to the actions of others






9. Location - cultural differences - gender styles






10. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






12. Motivating team members using a system of rewards and punishments






13. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






14. Therapeutic technique that helps alleviate people's fear through directed conversation






15. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






16. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






17. A statement used in your presentation that demonstrates why the source you are referring to is credible






18. The act of interpreting a situation and treating the interpretation as real






19. To pay attention to sound. To hear something with thoughtful attention: give consideration






20. Communicators who are located in physical proximity (such as the same room)






21. What an audience members judge to be right or wrong






22. Communication that is not occurring in real-time






23. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






24. From the Greek word for 'the word;' it is translated as logic






25. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






26. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






27. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






28. A response that shows you care about the person and value what they have to say






29. Recasting your interpretation of an event from a different perspective






30. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






31. Stage of the five-step - active-listening model involves answering and giving feedback.






32. The capabilities of the technology used to communicate online






33. When employers use internet searches and social networking sites to find out information or screen potential hires






34. Coming to group conclusion without critical thinking or evaluation of alternatives






35. This type of leader emphasizes accomplishing goals and managing time above all else






36. The medium through which a message passes on its way from source to receiver






37. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






38. The tendency of a person to avoid social interaction






39. Documented tasks assigned to a member for completion by a particular time






40. Taking another person's work in full and representing it as your one while making little or nor change to the material






41. 'Learning' through experience that you can't change a situation






42. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






43. The process in which you are engaging when you share personal or intimate information with an online audience






44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






45. The substantive aspect of a message






46. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






47. An audience-centered approach to communication in which other perspectives are taken into account






48. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






49. Statistical data about an audience






50. The extent to which the message after transmission is similar to the message originally transmitted