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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
individualism
dialectic
communication
negligence
2. Location - cultural differences - gender styles
contextual barriers to listening
attitudes
cognitive reconstructing
you cannot not communicate
3. Specialized and complicated terminology used by a particular discipline
logos
remember
jargon
receive
4. A leadership style in which the leader is hands-off and allows members to make decisions on their own
factors that can increase stage fright
laissez-faire leadership
interpret
attitudes
5. When a team meaner slacks off because he know the work will get done regardless of his effort
consensus
face
social loafing
qualities that define communication
6. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
conflict of interest
understand
beliefs
provinsialism
7. The interplay between encoding and decoding messages
feedback
individualism
advantages of working in teams
subjective listening
8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
stage fright
nominal group technique
low cues
weak uncertainty avoidance
9. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
talkaholic
plagiarism
edited books
low-context culture
10. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
noise
cognitive reconstructing
encoding and decoding
communication
11. A statement used in your presentation that demonstrates why the source you are referring to is credible
laissez-faire leadership
responsibility
qualifier
social loafing
12. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
small power distance
groupthink
Maslow's Hierarchy of Needs
encoding and decoding
13. The act of interpreting a situation and treating the interoperation as real
values
deontology
labeling
you cannot not communicate
14. The act of interpreting a situation and treating the interpretation as real
decoding
labeling
low-context culture
oral citations
15. The overall feel of the group - composed of all the group's relationships
jargon
cognitive reconstructing
dispositional communication anxiety
climate
16. The result of an act of encoding
collectivism
confirming response
ethical dilemma
message
17. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
postmodern ethics
subjective listening
utilitarianism
qualities that define communication
18. What audience members hold to be true or false
beliefs
provinsialism
two-pizza team
domain
19. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
multiple submissions
remember
dispositional communication anxiety
interpret
20. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
domain
systematic desensitization
cognitive therapy
psychographic profile
21. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
face
synchronous
globalization
Editorial columns (opinions pieces)
22. Audience members' likes and dislikes
decoding
rigid rules
negligence
attitudes
23. Having multiple types of connections with another person in your group
channel
reticence
multiplexity
consequentialism
24. A learned system of meanings which help us make sense in our everyday surroundings
attitudes
values
direct quoting
culture
25. Process of communicating and interpreting communication—the official communication terms for these processes
globalization
encoding and decoding
talkaholic
laissez-faire leadership
26. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
responding
mindful communication
pseudonym
27. A tension between two opposing but valuable preferences
synergy
stage fright
cybervetting
dialectic
28. Originator of a message
consequentialism
source
qualifier
individualism
29. The anxiety a person experiences when speaking in public
decoding
face
understand
stage fright
30. The medium through which a message passes on its way from source to receiver
interpret
reticence
channel
shyness
31. Communication that is not occurring in real-time
democratic leadership
audience analysis
social loafing
asynchronous
32. A leadership style in which members participate in the decision-making process
attitudes
low-context culture
visualization
democratic leadership
33. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
visualization
cognitive reconstructing
cognitive therapy
psychographic profile
34. Statistical data about an audience
attitudes
demographics
transformational leadership
backchanneling cues
35. Describes the physical process of sound waves bouncing off of an eardrum
demographics
hearing
cybervetting
fields
36. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
content and relationship
message
channel
consensus
37. The organization style used for referencing citations in your actual presentation
listen
oral citations
provinsialism
permanence of records
38. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
learned helplessness
decoding
two-pizza team
advantages of working in teams
39. Considering the benefits or consequences of an action for oneself first - and for others second
co-located
content
self-interest
punctuation
40. Recasting your interpretation of an event from a different perspective
transactional leadership
reframing
large-power distance
encoding
41. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
punctuation
listen
talkaholic
utilitarianism
42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
you cannot not communicate
relationship
responsibility
reframing
43. The minimum number of people needed to achieve the desired results
feedback
dispositional communication anxiety
least group size
two-pizza team
44. A response that shows you care about the person and value what they have to say
rigid rules
confirming response
fidelity
culture
45. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
respond
face
least group size
utilitarianism
46. Shyness or communication apprehension
listen
reticence
conspicuousness
punctuation
47. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
cognitive therapy
groupthink
disclose
advantages of working in teams
48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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49. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
self-interest
jargon
conflict of interest
50. The process in which you are engaging when you share personal or intimate information with an online audience
content
talkaholic
permanence of records
disclosure