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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Coming to group conclusion without critical thinking or evaluation of alternatives






2. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






3. If in an argument with a friend you may say something you regret but can't take it back






4. This type of communication apprehension occurs only in particular - and typically stressful - contexts






5. Mediated communication that occurs with both participants attending message exchange in real-time






6. When employers use internet searches and social networking sites to find out information or screen potential hires






7. A learned system of meanings which help us make sense in our everyday surroundings






8. What audience members hold to be true or false






9. Communication that is not occurring in real time






10. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






11. The first stage of hearing is when you receive the message (or listen to it)






12. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






13. This type of leader emphasizes accomplishing goals and managing time above all else






14. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






15. A leadership style in which members participate in the decision-making process






16. Location - cultural differences - gender styles






17. A culture in which meaning is expressed through explicit verbal messages






18. Submitting the same work for more than one class






19. Motivating team members by connecting them to a greater ideal






20. The act of interpreting a situation and treating the interpretation as real






21. The overall feel of the group - composed of all the group's relationships






22. The process of stating verbatim - in a presentation - information derived from an author other than oneself






23. The tendency of a person to avoid social interaction






24. The interplay between encoding and decoding messages






25. Motivating team members using a system of rewards and punishments






26. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






27. The minimum number of people needed to achieve the desired results






28. Having multiple types of connections with another person in your group






29. From the Greek word for 'the word;' it is translated as logic






30. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






31. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






32. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






33. Cultures that view conflict as natural and potentially positive






34. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






35. The act of interpreting a situation and treating the interoperation as real






36. A leadership style in which the leader is hands-off and allows members to make decisions on their own






37. Standards for behavior that people don't alter even when the situation warrants






38. What an audience members judge to be right or wrong






39. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






40. Stage of the five-step - active-listening model involves answering and giving feedback.






41. Recasting your interpretation of an event from a different perspective






42. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






43. The substantive aspect of a message






44. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






45. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






46. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






47. Process of communicating and interpreting communication—the official communication terms for these processes






48. The process in which you are engaging when you share personal or intimate information with an online audience






49. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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50. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors







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