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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
ethics
cybervetting
respond
fields
2. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
large-power distance
receive
reticence
paraphrasing
3. Considering the benefits or consequences of an action for oneself first - and for others second
encoding
self-interest
democratic leadership
cognitive therapy
4. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
large-power distance
communication
values
flexible intercultural communication
5. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
message
subjective listening
weak uncertainty avoidance
factors that can increase stage fright
6. The normal anxiety people experience when they find themselves in a stressful situation
values
demographic profile
situational anxiety
positive reinforcement
7. To pay attention to sound. To hear something with thoughtful attention: give consideration
attitudes
listen
synergy
individualism
8. A leadership style in which members participate in the decision-making process
small power distance
subjective listening
fields
democratic leadership
9. The act of interpreting a situation and treating the interpretation as real
communication
labeling
understand
hearing
10. Mediated communication that occurs with both participants attending message exchange in real-time
labeling
individualism
asynchronous communication
synchronous
11. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
parenthetical citations
high-context culture
least group size
low-context culture
12. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
edited books
encoding and decoding
Maslow's Hierarchy of Needs
attitudes
13. A sense of 'stuckness' when trying to write
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14. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
visualization
large-power distance
virtue ethics
reticence
15. Communication that is not occurring in real time
utilitarianism
fidelity
asynchronous communication
laissez-faire leadership
16. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
consequentialism
factors that can increase stage fright
face
pseudonym
17. What audience members hold to be true or false
writer's block
fidelity
beliefs
patchwork plagiarism
18. The perspective that the ethical quality of an action should be determined by evaluating its consequences
rigid rules
parenthetical citations
multiplexity
consequentialism
19. The result of an act of encoding
message
action items
hearing
Editorial columns (opinions pieces)
20. Being consciously aware of - and paying attention to our communication behavior
contextual barriers to listening
mindful communication
beliefs
attitudes
21. Communicators who are located in physical proximity (such as the same room)
jargon
demographics
synergy
co-located
22. Originator of a message
rigid rules
audience-centered presenter
content and relationship
source
23. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
collectivism
pseudonym
permanence of records
message
24. To bring to mind or think of again; to keep in mind for attention or consideration
action items
groupthink
remember
message
25. Those upon whom the ideas - feelings - information - e.g. the message - are presented
intercultural communication
demographics
audience
negligence
26. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
logos
evaluate
interpret
27. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
demographic profile
conflict of interest
receive
deontology
28. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
domain
laissez-faire leadership
audience adaptation
talkaholic
29. Motivating team members by connecting them to a greater ideal
cognitive therapy
transformational leadership
contextual barriers to listening
authoritarian leadership
30. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
fields
pseudonym
rhetorical sensitivity
permanence of records
31. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
cognitive therapy
high-context culture
qualities that define communication
virtue ethics
32. 'Learning' through experience that you can't change a situation
decoding
democratic leadership
message
learned helplessness
33. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
shyness
understand
communication is irreversible
message
34. Communication that is not occurring in real-time
groupthink
high-context culture
ethics
asynchronous
35. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
climate
small power distance
provinsialism
audience-centered presenter
36. Describes the physical process of sound waves bouncing off of an eardrum
interpret
labeling
intercultural communication
hearing
37. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
shyness
rigid rules
ethical dilemma
groupthink
38. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
advantages of working in teams
groupthink
demographic profile
fidelity
39. A type of therapy that helps alleviate people's fears through directed conversation
inadequate positive reinforcement
co-located
direct quoting
cognitive therapy
40. Stage of the five-step - active-listening model involves answering and giving feedback.
flexible intercultural communication
transformational leadership
responding
situational anxiety
41. Submitting the same work for more than one class
factors that can increase stage fright
climate
multiple submissions
attitudes
42. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
action items
audience-centered presenter
asynchronous
evaluate
43. Having multiple types of connections with another person in your group
multiple submissions
multiplexity
deontology
task leader
44. Cultures that view conflict as natural and potentially positive
paraphrasing
qualifier
weak uncertainty avoidance
audience-centered presenter
45. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
social loafing
groupthink
low cues
patchwork plagiarism
46. Standards for behavior that people don't alter even when the situation warrants
situational anxiety
rigid rules
writer's block
positive reinforcement
47. If in an argument with a friend you may say something you regret but can't take it back
channel
communication is irreversible
noise
utilitarianism
48. A culture in which meaning is expressed through explicit verbal messages
low-context culture
small power distance
task leader
ethical dilemma
49. A tension between two opposing but valuable preferences
multiplexity
dialectic
virtue ethics
feedback
50. Location - cultural differences - gender styles
writer's block
provinsialism
plagiarism
contextual barriers to listening
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