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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real time






2. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






3. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






4. The substantive aspect of a message






5. Mediated communication that occurs with both participants attending message exchange in real-time






6. From the Greek word for 'the word;' it is translated as logic






7. The capabilities of the technology used to communicate online






8. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






9. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






10. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






11. Submitting the same work for more than one class






12. A type of therapy that helps alleviate people's fears through directed conversation






13. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






14. A tension between two opposing but valuable preferences






15. The anxiety a person experiences when speaking in public






16. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






17. Therapeutic technique that helps alleviate people's fear through directed conversation






18. Standards for behavior that people don't alter even when the situation warrants






19. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






20. An audience-centered approach to communication in which other perspectives are taken into account






21. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






22. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






23. A leadership style in which the leader is hands-off and allows members to make decisions on their own






24. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






25. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






26. A statement used in your presentation that demonstrates why the source you are referring to is credible






27. Documented tasks assigned to a member for completion by a particular time






28. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






29. The first stage of hearing is when you receive the message (or listen to it)






30. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






31. The organization style used for referencing citations in your actual presentation






32. What audience members hold to be true or false






33. Originator of a message






34. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






35. This type of leader emphasizes accomplishing goals and managing time above all else






36. The process in which you are engaging when you share personal or intimate information with an online audience






37. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






38. This type of communication apprehension occurs only in particular - and typically stressful - contexts






39. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






40. The interplay between encoding and decoding messages






41. Considering the benefits or consequences of an action for oneself first - and for others second






42. A culture in which meaning is expressed through explicit verbal messages






43. Those upon whom the ideas - feelings - information - e.g. the message - are presented






44. The medium through which a message passes on its way from source to receiver






45. The receiver's act of attaching meaning to a message sent by a source






46. Specialized and complicated terminology used by a particular discipline






47. Coming to group conclusion without critical thinking or evaluation of alternatives






48. Recasting your interpretation of an event from a different perspective






49. Motivating team members by connecting them to a greater ideal






50. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions