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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The minimum number of people needed to achieve the desired results
writer's block
face
least group size
ethics
2. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
asynchronous
strong uncertainty avoidance
you cannot not communicate
3. This type of leader emphasizes accomplishing goals and managing time above all else
kickoff meeting
task leader
plagiarism
psychographic profile
4. When employers use internet searches and social networking sites to find out information or screen potential hires
fields
systematic desensitization
inadequate positive reinforcement
cybervetting
5. Communication that is not occurring in real time
beliefs
jargon
large-power distance
asynchronous communication
6. Two or more people working together to produce a result they could not have produced on their own
synergy
attitudes
shyness
transformational leadership
7. Cultures that view conflict as a threat and to be avoided
factors that can increase stage fright
audience
disclosure
strong uncertainty avoidance
8. The source's act of transforming an idea into a message to transmit to a receiver
encoding
low cues
cognitive therapy
audience
9. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
ethical dilemma
incremental plagiarism
responding
culture
10. A leadership style in which the leader is hands-off and allows members to make decisions on their own
receiver
laissez-faire leadership
two-pizza team
reframing
11. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
qualifier
fields
intercultural communication
listen
12. Communicators who are located in physical proximity (such as the same room)
message
audience adaptation
co-located
plagiarism
13. To pay attention to sound. To hear something with thoughtful attention: give consideration
attitudes
listen
advantages of working in teams
globalization
14. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
visualization
audience analysis
provinsialism
low cues
15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
fidelity
transactional leadership
audience analysis
dispositional communication anxiety
16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
talkaholic
responsibility
incremental plagiarism
disclose
17. Our public selves that make up who we want to be seen as
psychographic profile
consequentialism
reticence
face
18. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
feedback
democratic leadership
visualization
oral citations
19. Falsely representing any material obtained from another source as your own work
attitudes
face
nominal group technique
plagiarism
20. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
factors that can increase stage fright
deontology
reframing
discriminate
21. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
systematic desensitization
individualism
evaluate
22. Being adaptive - creative - and experimental in your communication style
feedback
contextual barriers to listening
conflict of interest
flexible intercultural communication
23. A tension between two opposing but valuable preferences
demographic profile
mindful communication
rhetorical sensitivity
dialectic
24. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
groupthink
globalization
audience adaptation
social loafing
25. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
understand
situational anxiety
ethos
26. The affective aspect of a message
low-context culture
relationship
disclose
communication
27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
democratic leadership
writer's block
communication apprehension
nominal group technique
28. The overall feel of the group - composed of all the group's relationships
remember
message
writer's block
climate
29. Process of communicating and interpreting communication—the official communication terms for these processes
inadequate positive reinforcement
encoding and decoding
noise
synergy
30. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
large-power distance
advantages of working in teams
global plagiarism
visualization
31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
multiplexity
high-context culture
discriminate
evaluate
32. Standards for behavior that people don't alter even when the situation warrants
rigid rules
audience
multiplexity
hearing
33. A culture in which meaning is expressed through explicit verbal messages
receiver
low-context culture
psychographic profile
communication is irreversible
34. A sense of 'stuckness' when trying to write
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35. A type of therapy that helps alleviate people's fears through directed conversation
incremental plagiarism
cognitive therapy
social loafing
confirming response
36. The normal anxiety people experience when they find themselves in a stressful situation
authoritarian leadership
multiple submissions
understand
situational anxiety
37. Originator of a message
direct quoting
demographics
source
disclose
38. In postmodern ethics - the obligation to respond to the actions of others
asynchronous
responsibility
transformational leadership
small power distance
39. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
encoding
receive
qualifier
40. The receiver's act of attaching meaning to a message sent by a source
decoding
affordances
responsibility
confirming response
41. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
co-located
visualization
transformational leadership
42. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
low-context culture
postmodern ethics
feedback
ethics
43. The process of stating verbatim - in a presentation - information derived from an author other than oneself
face
direct quoting
decoding
Editorial columns (opinions pieces)
44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
small power distance
learned helplessness
flexible intercultural communication
pseudonym
45. The medium through which a message passes on its way from source to receiver
values
channel
domain
situational anxiety
46. What audience members hold to be true or false
advantages of working in teams
beliefs
factors that can increase stage fright
face
47. Submitting the same work for more than one class
parenthetical citations
reticence
kickoff meeting
multiple submissions
48. The organization style used for referencing citations in your actual presentation
negligence
remember
dispositional communication anxiety
oral citations
49. An audience-centered approach to communication in which other perspectives are taken into account
learned helplessness
rigid rules
rhetorical sensitivity
mindful communication
50. The interplay between encoding and decoding messages
content and relationship
climate
feedback
ethos