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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process of communicating and interpreting communication—the official communication terms for these processes






2. The process of stating verbatim - in a presentation - information derived from an author other than oneself






3. A response that shows you care about the person and value what they have to say






4. The extent to which the message after transmission is similar to the message originally transmitted






5. Being consciously aware of - and paying attention to our communication behavior






6. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






7. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






8. What audience members hold to be true or false






9. What an audience members judge to be right or wrong






10. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






11. A method that allows a public speaker to integrate research into the body of their text






12. A sense of 'stuckness' when trying to write

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13. The way in which people segment a sequence of words or behaviors






14. A leadership style in which the leader makes decisions by herself






15. The act of interpreting a situation and treating the interpretation as real






16. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






17. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






18. When employers use internet searches and social networking sites to find out information or screen potential hires






19. Stage of the five-step - active-listening model involves answering and giving feedback.






20. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






21. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






22. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






23. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






24. The anxiety a person experiences when speaking in public






25. The first stage of hearing is when you receive the message (or listen to it)






26. A culture in which meaning is expressed through explicit verbal messages






27. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






29. Originator of a message






30. The organization style used for referencing citations in your actual presentation






31. The result of an act of encoding






32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






33. Our public selves that make up who we want to be seen as






34. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






35. The interplay between encoding and decoding messages






36. Considering the benefits or consequences of an action for oneself first - and for others second






37. To say something in return: make an answer; to react in response






38. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






39. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






40. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






41. Cultures that view conflict as a threat and to be avoided






42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






43. Describes the physical process of sound waves bouncing off of an eardrum






44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






45. This type of leader emphasizes accomplishing goals and managing time above all else






46. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






47. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






48. The process in which you are engaging when you share personal or intimate information with an online audience






49. If in an argument with a friend you may say something you regret but can't take it back






50. A tension between two opposing but valuable preferences