Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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3. Having multiple types of connections with another person in your group






4. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






5. Revealing personal or intimate information to an online audience






6. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






7. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






9. Documented tasks assigned to a member for completion by a particular time






10. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






11. Communication that is not occurring in real-time






12. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






13. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






14. Submitting the same work for more than one class






15. The organization style used for referencing citations in your actual presentation






16. The overall feel of the group - composed of all the group's relationships






17. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






18. The capabilities of the technology used to communicate online






19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






20. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






21. Statistical data about an audience






22. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






23. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






24. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






25. The result of an act of encoding






26. What are the two levels/types of meaning every message transmits?






27. This type of communication apprehension occurs only in particular - and typically stressful - contexts






28. The anxiety a person experiences when speaking in public






29. An audience-centered approach to communication in which other perspectives are taken into account






30. The way in which people segment a sequence of words or behaviors






31. Location - cultural differences - gender styles






32. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






33. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






34. The process in which you are engaging when you share personal or intimate information with an online audience






35. The interplay between encoding and decoding messages






36. The perspective that the ethical quality of an action should be determined by evaluating its consequences






37. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






38. A tension between two opposing but valuable preferences






39. Therapeutic technique that helps alleviate people's fear through directed conversation






40. The recipient of a message






41. Feeling that you are an unwelcome focus of attention






42. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






43. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






44. Falsely representing any material obtained from another source as your own work






45. The process of stating verbatim - in a presentation - information derived from an author other than oneself






46. A type of therapy that helps alleviate people's fears through directed conversation






47. Stage of the five-step - active-listening model involves answering and giving feedback.






48. Service provider used for sending digital communication; usually associated with emails






49. The normal anxiety people experience when they find themselves in a stressful situation






50. Communication is a process - the stimulation of meaning - and both verbal and nonverbal