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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Taking another person's work in full and representing it as your one while making little or nor change to the material
postmodern ethics
global plagiarism
encoding
demographics
2. Statistical data about an audience
demographics
collectivism
utilitarianism
cognitive reconstructing
3. A culture in which meaning is expressed through explicit verbal messages
low-context culture
rhetorical sensitivity
paraphrasing
subjective listening
4. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
encoding
small power distance
learned helplessness
5. The receiver's act of attaching meaning to a message sent by a source
encoding and decoding
encoding
decoding
situational anxiety
6. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
disclose
postmodern ethics
content
utilitarianism
7. Refers to audience members' general likes and dislikes in relation to particular subjects
feedback
channel
attitudes
situational anxiety
8. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
cybervetting
learned helplessness
content
9. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
small power distance
situational anxiety
groupthink
10. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
kickoff meeting
least group size
Editorial columns (opinions pieces)
labeling
11. Revealing personal or intimate information to an online audience
noise
cybervetting
fidelity
disclose
12. In postmodern ethics - the obligation to respond to the actions of others
cybervetting
rigid rules
responsibility
qualities that define communication
13. The extent to which the message after transmission is similar to the message originally transmitted
learned helplessness
positive reinforcement
fidelity
advantages of working in teams
14. A leadership style in which members participate in the decision-making process
mindful communication
encoding
listen
democratic leadership
15. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
consequentialism
attitudes
Editorial columns (opinions pieces)
16. Two or more people working together to produce a result they could not have produced on their own
reticence
ethos
cognitive therapy
synergy
17. The general predisposition to avoid situations that require communication
asynchronous
communication apprehension
audience adaptation
reticence
18. Standards for behavior that people don't alter even when the situation warrants
rigid rules
discriminate
multiple submissions
Editorial columns (opinions pieces)
19. What are the two levels/types of meaning every message transmits?
labeling
content and relationship
decoding
discriminate
20. Considering the benefits or consequences of an action for oneself first - and for others second
values
contextual barriers to listening
cognitive therapy
self-interest
21. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
rhetorical sensitivity
labeling
face
22. Audience members' likes and dislikes
asynchronous
understand
virtue ethics
attitudes
23. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
communication
labeling
demographic profile
affordances
24. Shyness or communication apprehension
responding
reticence
hearing
situational anxiety
25. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
edited books
inadequate positive reinforcement
multiplexity
cognitive therapy
26. The affective aspect of a message
beliefs
punctuation
relationship
fidelity
27. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
small power distance
factors that can increase stage fright
psychographic profile
domain
28. The perspective that the ethical quality of an action should be determined by evaluating its consequences
collectivism
utilitarianism
consequentialism
rigid rules
29. To say something in return: make an answer; to react in response
oral citations
respond
positive reinforcement
conspicuousness
30. A response that shows you care about the person and value what they have to say
reframing
message
confirming response
source
31. The tendency of a person to avoid social interaction
demographics
virtue ethics
feedback
shyness
32. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
utilitarianism
receiver
psychographic profile
fidelity
33. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
encoding
advantages of working in teams
affordances
collectivism
34. Documented tasks assigned to a member for completion by a particular time
action items
ethics
cognitive therapy
small power distance
35. A leadership style in which the leader is hands-off and allows members to make decisions on their own
content
synchronous
laissez-faire leadership
oral citations
36. The result of an act of encoding
message
large-power distance
attitudes
edited books
37. This type of communication apprehension occurs only in particular - and typically stressful - contexts
negligence
situational anxiety
writer's block
hearing
38. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
domain
kickoff meeting
cognitive therapy
cybervetting
39. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
channel
labeling
ethical dilemma
contextual barriers to listening
40. The capabilities of the technology used to communicate online
audience-centered presenter
listen
cognitive therapy
affordances
41. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
collectivism
decoding
relationship
42. The process of stating verbatim - in a presentation - information derived from an author other than oneself
disclosure
plagiarism
direct quoting
mindful communication
43. Our public selves that make up who we want to be seen as
face
affordances
consensus
labeling
44. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
talkaholic
groupthink
demographics
globalization
45. The way in which people segment a sequence of words or behaviors
asynchronous
audience-centered presenter
punctuation
interpret
46. An audience-centered approach to communication in which other perspectives are taken into account
Maslow's Hierarchy of Needs
rhetorical sensitivity
domain
large-power distance
47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
demographics
dialectic
you cannot not communicate
negligence
49. Therapeutic technique that helps alleviate people's fear through directed conversation
fidelity
self-interest
audience adaptation
cognitive therapy
50. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
audience
conspicuousness
demographics