SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline
domain
jargon
pseudonym
advantages of working in teams
2. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
transformational leadership
low cues
confirming response
visualization
3. The receiver's act of attaching meaning to a message sent by a source
decoding
advantages of working in teams
consensus
factors that can increase stage fright
4. Recasting your interpretation of an event from a different perspective
social loafing
reframing
face
climate
5. When employers use internet searches and social networking sites to find out information or screen potential hires
culture
qualifier
least group size
cybervetting
6. The recipient of a message
self-interest
asynchronous
kickoff meeting
receiver
7. To say something in return: make an answer; to react in response
collectivism
respond
cognitive reconstructing
oral citations
8. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
provinsialism
pseudonym
communication apprehension
high-context culture
9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
mindful communication
audience analysis
provinsialism
10. The process of stating verbatim - in a presentation - information derived from an author other than oneself
decoding
conspicuousness
edited books
direct quoting
11. A learned system of meanings which help us make sense in our everyday surroundings
culture
hearing
edited books
high-context culture
12. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
subjective listening
co-located
hearing
reframing
13. To bring to mind or think of again; to keep in mind for attention or consideration
hearing
receive
rhetorical sensitivity
remember
14. A response that shows you care about the person and value what they have to say
high-context culture
confirming response
transactional leadership
ethos
15. Motivating team members using a system of rewards and punishments
logos
transactional leadership
cognitive therapy
postmodern ethics
16. Mediated communication that occurs with both participants attending message exchange in real-time
stage fright
strong uncertainty avoidance
synchronous
audience analysis
17. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
groupthink
individualism
inadequate positive reinforcement
paraphrasing
18. A culture in which meaning is expressed through explicit verbal messages
low-context culture
qualifier
situational anxiety
fidelity
19. The first stage of hearing is when you receive the message (or listen to it)
paraphrasing
kickoff meeting
receive
communication
20. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
receiver
discriminate
writer's block
21. 'Learning' through experience that you can't change a situation
learned helplessness
systematic desensitization
ethics
writer's block
22. The process in which you are engaging when you share personal or intimate information with an online audience
understand
disclosure
dialectic
stage fright
23. Having multiple types of connections with another person in your group
cognitive therapy
noise
systematic desensitization
multiplexity
24. A leadership style in which the leader is hands-off and allows members to make decisions on their own
asynchronous
Maslow's Hierarchy of Needs
laissez-faire leadership
dialectic
25. In postmodern ethics - the obligation to respond to the actions of others
rhetorical sensitivity
responsibility
low cues
globalization
26. Any condition that affects the fidelity of the message being sent (internal or external)
noise
patchwork plagiarism
groupthink
dispositional communication anxiety
27. Being consciously aware of - and paying attention to our communication behavior
hearing
conflict of interest
self-interest
mindful communication
28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
noise
co-located
negligence
29. Two or more people working together to produce a result they could not have produced on their own
reframing
synergy
collectivism
asynchronous communication
30. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
culture
writer's block
communication is irreversible
systematic desensitization
31. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
stage fright
rigid rules
understand
reticence
32. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
dispositional communication anxiety
factors that can increase stage fright
nominal group technique
33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
high-context culture
ethics
logos
qualifier
34. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
transformational leadership
patchwork plagiarism
positive reinforcement
attitudes
35. A method that allows a public speaker to integrate research into the body of their text
social loafing
cognitive therapy
disclosure
parenthetical citations
36. A leadership style in which the leader makes decisions by herself
qualifier
pseudonym
fields
authoritarian leadership
37. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
rigid rules
patchwork plagiarism
mindful communication
virtue ethics
38. Shyness or communication apprehension
message
small power distance
reticence
strong uncertainty avoidance
39. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
40. Considering the benefits or consequences of an action for oneself first - and for others second
conspicuousness
backchanneling cues
self-interest
encoding and decoding
41. The source's act of transforming an idea into a message to transmit to a receiver
values
positive reinforcement
two-pizza team
encoding
42. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
responding
message
high-context culture
audience
43. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
interpret
task leader
deontology
44. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
strong uncertainty avoidance
audience-centered presenter
qualities that define communication
low cues
45. The organization style used for referencing citations in your actual presentation
dialectic
consequentialism
oral citations
ethos
46. The medium through which a message passes on its way from source to receiver
channel
deontology
cognitive therapy
communication apprehension
47. The normal anxiety people experience when they find themselves in a stressful situation
learned helplessness
plagiarism
situational anxiety
receive
48. Audience members' likes and dislikes
attitudes
shyness
audience adaptation
virtue ethics
49. The result of an act of encoding
remember
synchronous
authoritarian leadership
message
50. A type of therapy that helps alleviate people's fears through directed conversation
beliefs
cognitive therapy
encoding and decoding
interpret