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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real time
talkaholic
audience analysis
asynchronous communication
kickoff meeting
2. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
communication
qualities that define communication
stage fright
3. Two or more people working together to produce a result they could not have produced on their own
synergy
confirming response
disclosure
small power distance
4. A tension between two opposing but valuable preferences
paraphrasing
inadequate positive reinforcement
dialectic
individualism
5. A sense of 'stuckness' when trying to write
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6. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
kickoff meeting
disclose
systematic desensitization
reticence
7. What an audience members judge to be right or wrong
writer's block
responding
values
remember
8. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
audience-centered presenter
message
jargon
virtue ethics
9. Being consciously aware of - and paying attention to our communication behavior
visualization
self-interest
mindful communication
channel
10. To bring to mind or think of again; to keep in mind for attention or consideration
inadequate positive reinforcement
remember
stage fright
labeling
11. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
responding
feedback
postmodern ethics
12. Documented tasks assigned to a member for completion by a particular time
action items
ethical dilemma
social loafing
advantages of working in teams
13. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
punctuation
climate
social loafing
14. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
values
parenthetical citations
pseudonym
ethical dilemma
15. The interplay between encoding and decoding messages
audience
feedback
negligence
cognitive therapy
16. The overall feel of the group - composed of all the group's relationships
learned helplessness
small power distance
domain
climate
17. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
flexible intercultural communication
listen
multiple submissions
18. The affective aspect of a message
subjective listening
values
conspicuousness
relationship
19. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
inadequate positive reinforcement
patchwork plagiarism
rigid rules
20. Audience members' likes and dislikes
reticence
social loafing
advantages of working in teams
attitudes
21. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
jargon
noise
groupthink
ethics
22. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
message
incremental plagiarism
positive reinforcement
23. When a team meaner slacks off because he know the work will get done regardless of his effort
fidelity
social loafing
asynchronous communication
attitudes
24. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
disclose
transactional leadership
action items
25. The act of interpreting a situation and treating the interpretation as real
advantages of working in teams
labeling
nominal group technique
groupthink
26. Cultures that view conflict as a threat and to be avoided
communication
strong uncertainty avoidance
face
noise
27. 'Learning' through experience that you can't change a situation
qualifier
psychographic profile
learned helplessness
consensus
28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
respond
high-context culture
democratic leadership
deontology
29. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
listen
situational anxiety
low-context culture
consensus
30. Submitting the same work for more than one class
affordances
beliefs
multiple submissions
incremental plagiarism
31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
inadequate positive reinforcement
hearing
evaluate
weak uncertainty avoidance
32. Statistical data about an audience
demographics
values
audience-centered presenter
social loafing
33. Revealing personal or intimate information to an online audience
disclose
hearing
demographics
postmodern ethics
34. The source's act of transforming an idea into a message to transmit to a receiver
attitudes
encoding
paraphrasing
source
35. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
rhetorical sensitivity
rigid rules
systematic desensitization
36. Having multiple types of connections with another person in your group
multiplexity
audience analysis
disclose
synchronous
37. A leadership style in which members participate in the decision-making process
democratic leadership
backchanneling cues
situational anxiety
dispositional communication anxiety
38. In postmodern ethics - the obligation to respond to the actions of others
responsibility
patchwork plagiarism
face
parenthetical citations
39. Coming to group conclusion without critical thinking or evaluation of alternatives
message
intercultural communication
virtue ethics
groupthink
40. The result of an act of encoding
consensus
two-pizza team
message
low-context culture
41. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
fidelity
you cannot not communicate
climate
consequentialism
42. The anxiety a person experiences when speaking in public
cognitive reconstructing
globalization
stage fright
global plagiarism
43. Standards for behavior that people don't alter even when the situation warrants
rigid rules
jargon
dispositional communication anxiety
subjective listening
44. The process in which you are engaging when you share personal or intimate information with an online audience
deontology
systematic desensitization
audience-centered presenter
disclosure
45. Cultures that view conflict as natural and potentially positive
confirming response
paraphrasing
weak uncertainty avoidance
cybervetting
46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
content and relationship
patchwork plagiarism
social loafing
virtue ethics
47. The organization style used for referencing citations in your actual presentation
cognitive reconstructing
collectivism
oral citations
cybervetting
48. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
laissez-faire leadership
writer's block
conflict of interest
talkaholic
49. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
relationship
talkaholic
climate
encoding and decoding
50. From the Greek word for 'the word;' it is translated as logic
least group size
decoding
logos
asynchronous communication