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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Submitting the same work for more than one class






2. To bring to mind or think of again; to keep in mind for attention or consideration






3. A leadership style in which the leader is hands-off and allows members to make decisions on their own






4. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






6. To pay attention to sound. To hear something with thoughtful attention: give consideration






7. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






8. Recasting your interpretation of an event from a different perspective






9. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






10. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






11. Originator of a message






12. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






13. Documented tasks assigned to a member for completion by a particular time






14. Shyness or communication apprehension






15. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






16. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






17. Location - cultural differences - gender styles






18. From the Greek word for 'the word;' it is translated as logic






19. Cues to let the speaker know you're listening






20. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






21. Motivating team members using a system of rewards and punishments






22. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






23. This type of leader emphasizes accomplishing goals and managing time above all else






24. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. Standards for behavior that people don't alter even when the situation warrants






28. Cultures that view conflict as natural and potentially positive






29. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






30. The process in which you are engaging when you share personal or intimate information with an online audience






31. Describes the physical process of sound waves bouncing off of an eardrum






32. An audience-centered approach to communication in which other perspectives are taken into account






33. The affective aspect of a message






34. In postmodern ethics - the obligation to respond to the actions of others






35. Refers to audience members' general likes and dislikes in relation to particular subjects






36. The substantive aspect of a message






37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






38. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






39. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






40. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






41. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






42. A tension between two opposing but valuable preferences






43. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






44. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






45. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






46. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






47. This type of communication apprehension occurs only in particular - and typically stressful - contexts






48. Any condition that affects the fidelity of the message being sent (internal or external)






49. The organization style used for referencing citations in your actual presentation






50. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions