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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivating team members using a system of rewards and punishments






2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






3. Stage of the five-step - active-listening model involves answering and giving feedback.






4. Having multiple types of connections with another person in your group






5. The process of stating verbatim - in a presentation - information derived from an author other than oneself






6. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. The anxiety a person experiences when speaking in public






10. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






11. The tendency of a person to avoid social interaction






12. A statement used in your presentation that demonstrates why the source you are referring to is credible






13. Communication that is not occurring in real-time






14. The result of an act of encoding






15. Two or more people working together to produce a result they could not have produced on their own






16. Originator of a message






17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






18. Submitting the same work for more than one class






19. A sense of 'stuckness' when trying to write

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20. A response that shows you care about the person and value what they have to say






21. Location - cultural differences - gender styles






22. When a team meaner slacks off because he know the work will get done regardless of his effort






23. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






24. Our public selves that make up who we want to be seen as






25. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






26. The source's act of transforming an idea into a message to transmit to a receiver






27. Feeling that you are an unwelcome focus of attention






28. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






29. Being adaptive - creative - and experimental in your communication style






30. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






31. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






32. To pay attention to sound. To hear something with thoughtful attention: give consideration






33. A learned system of meanings which help us make sense in our everyday surroundings






34. This type of leader emphasizes accomplishing goals and managing time above all else






35. The act of interpreting a situation and treating the interoperation as real






36. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






37. A leadership style in which the leader is hands-off and allows members to make decisions on their own






38. The recipient of a message






39. Process of communicating and interpreting communication—the official communication terms for these processes






40. Communication that is not occurring in real time






41. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






42. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






43. Documented tasks assigned to a member for completion by a particular time






44. Those upon whom the ideas - feelings - information - e.g. the message - are presented






45. Statistical data about an audience






46. Cultures that view conflict as natural and potentially positive






47. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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49. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






50. The extent to which the message after transmission is similar to the message originally transmitted