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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
advantages of working in teams
synchronous
multiple submissions
2. Falsely representing any material obtained from another source as your own work
interpret
plagiarism
factors that can increase stage fright
audience adaptation
3. When employers use internet searches and social networking sites to find out information or screen potential hires
weak uncertainty avoidance
communication
synergy
cybervetting
4. What an audience members judge to be right or wrong
responding
respond
values
disclose
5. Being consciously aware of - and paying attention to our communication behavior
edited books
content
mindful communication
confirming response
6. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
fields
Maslow's Hierarchy of Needs
you cannot not communicate
synchronous
7. A leadership style in which the leader makes decisions by herself
fidelity
postmodern ethics
authoritarian leadership
shyness
8. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
deontology
source
negligence
edited books
9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
provinsialism
audience adaptation
demographic profile
positive reinforcement
10. An audience-centered approach to communication in which other perspectives are taken into account
punctuation
rhetorical sensitivity
message
edited books
11. The minimum number of people needed to achieve the desired results
culture
fields
incremental plagiarism
least group size
12. Stage of the five-step - active-listening model involves answering and giving feedback.
receive
oral citations
responding
large-power distance
13. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
dispositional communication anxiety
collectivism
synchronous
14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
incremental plagiarism
you cannot not communicate
relationship
kickoff meeting
15. Originator of a message
situational anxiety
positive reinforcement
weak uncertainty avoidance
source
16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
co-located
ethics
provinsialism
multiplexity
17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
you cannot not communicate
intercultural communication
communication
audience-centered presenter
18. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
transactional leadership
conflict of interest
climate
ethos
19. The overall feel of the group - composed of all the group's relationships
audience analysis
cognitive therapy
climate
multiplexity
20. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
punctuation
fidelity
utilitarianism
low-context culture
21. Process of communicating and interpreting communication—the official communication terms for these processes
provinsialism
negligence
encoding and decoding
utilitarianism
22. What are the two levels/types of meaning every message transmits?
rigid rules
conflict of interest
learned helplessness
content and relationship
23. The way in which people segment a sequence of words or behaviors
pseudonym
punctuation
groupthink
subjective listening
24. The substantive aspect of a message
understand
paraphrasing
communication apprehension
content
25. To pay attention to sound. To hear something with thoughtful attention: give consideration
dispositional communication anxiety
listen
ethics
demographics
26. The affective aspect of a message
relationship
dispositional communication anxiety
weak uncertainty avoidance
action items
27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
transformational leadership
writer's block
Maslow's Hierarchy of Needs
28. The medium through which a message passes on its way from source to receiver
synergy
channel
audience adaptation
discriminate
29. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
contextual barriers to listening
postmodern ethics
factors that can increase stage fright
source
30. The first stage of hearing is when you receive the message (or listen to it)
ethical dilemma
groupthink
receive
subjective listening
31. Refers to audience members' general likes and dislikes in relation to particular subjects
confirming response
attitudes
values
consensus
32. From the Greek word for 'the word;' it is translated as logic
cognitive reconstructing
logos
shyness
postmodern ethics
33. The general predisposition to avoid situations that require communication
punctuation
communication apprehension
pseudonym
dispositional communication anxiety
34. Feeling that you are an unwelcome focus of attention
conspicuousness
climate
message
low cues
35. Cultures that view conflict as natural and potentially positive
learned helplessness
weak uncertainty avoidance
consequentialism
parenthetical citations
36. Therapeutic technique that helps alleviate people's fear through directed conversation
confirming response
parenthetical citations
cognitive therapy
beliefs
37. When a team meaner slacks off because he know the work will get done regardless of his effort
audience-centered presenter
contextual barriers to listening
social loafing
consensus
38. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
permanence of records
multiple submissions
dialectic
39. A response that shows you care about the person and value what they have to say
psychographic profile
postmodern ethics
confirming response
message
40. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
fidelity
democratic leadership
audience analysis
41. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
dialectic
virtue ethics
attitudes
Maslow's Hierarchy of Needs
42. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
oral citations
demographics
visualization
stage fright
43. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
small power distance
conflict of interest
groupthink
ethics
44. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
learned helplessness
content
demographics
45. Having multiple types of connections with another person in your group
hearing
affordances
least group size
multiplexity
46. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
small power distance
subjective listening
communication
audience
47. Documented tasks assigned to a member for completion by a particular time
strong uncertainty avoidance
labeling
kickoff meeting
action items
48. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
laissez-faire leadership
edited books
reframing
49. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
message
two-pizza team
asynchronous
demographics
50. A statement used in your presentation that demonstrates why the source you are referring to is credible
communication is irreversible
qualifier
you cannot not communicate
climate