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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The overall feel of the group - composed of all the group's relationships






2. A statement used in your presentation that demonstrates why the source you are referring to is credible






3. Taking another person's work in full and representing it as your one while making little or nor change to the material






4. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






5. The normal anxiety people experience when they find themselves in a stressful situation






6. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






7. Our public selves that make up who we want to be seen as






8. The interplay between encoding and decoding messages






9. Audience members' likes and dislikes






10. Cultures that view conflict as a threat and to be avoided






11. 'Learning' through experience that you can't change a situation






12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






13. A type of therapy that helps alleviate people's fears through directed conversation






14. Having multiple types of connections with another person in your group






15. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






16. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






17. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






19. The source's act of transforming an idea into a message to transmit to a receiver






20. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






21. To bring to mind or think of again; to keep in mind for attention or consideration






22. Motivating team members using a system of rewards and punishments






23. What an audience members judge to be right or wrong






24. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






25. Motivating team members by connecting them to a greater ideal






26. The receiver's act of attaching meaning to a message sent by a source






27. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






28. A leadership style in which the leader makes decisions by herself






29. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






30. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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31. A sense of 'stuckness' when trying to write

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32. Mediated communication that occurs with both participants attending message exchange in real-time






33. The tendency of a person to avoid social interaction






34. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






35. A leadership style in which the leader is hands-off and allows members to make decisions on their own






36. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






37. The first stage of hearing is when you receive the message (or listen to it)






38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






39. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






40. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






41. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






42. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






43. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






45. The anxiety a person experiences when speaking in public






46. A method that allows a public speaker to integrate research into the body of their text






47. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






48. The affective aspect of a message






49. Falsely representing any material obtained from another source as your own work






50. Cultures that view conflict as natural and potentially positive