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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A method that allows a public speaker to integrate research into the body of their text
contextual barriers to listening
collectivism
parenthetical citations
labeling
2. Any condition that affects the fidelity of the message being sent (internal or external)
noise
consequentialism
multiple submissions
conspicuousness
3. Refers to audience members' general likes and dislikes in relation to particular subjects
punctuation
incremental plagiarism
attitudes
discriminate
4. Cultures that view conflict as a threat and to be avoided
democratic leadership
strong uncertainty avoidance
understand
disclose
5. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
labeling
ethics
systematic desensitization
pseudonym
6. Feeling that you are an unwelcome focus of attention
rigid rules
attitudes
rhetorical sensitivity
conspicuousness
7. Statistical data about an audience
demographics
talkaholic
values
consensus
8. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
discriminate
demographic profile
respond
9. The substantive aspect of a message
audience
direct quoting
social loafing
content
10. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
consensus
conflict of interest
ethical dilemma
patchwork plagiarism
11. A statement used in your presentation that demonstrates why the source you are referring to is credible
factors that can increase stage fright
qualifier
writer's block
globalization
12. Falsely representing any material obtained from another source as your own work
multiple submissions
synchronous
least group size
plagiarism
13. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
factors that can increase stage fright
groupthink
content and relationship
14. Being consciously aware of - and paying attention to our communication behavior
audience
receiver
mindful communication
reframing
15. What an audience members judge to be right or wrong
Maslow's Hierarchy of Needs
rhetorical sensitivity
self-interest
values
16. To say something in return: make an answer; to react in response
provinsialism
respond
demographics
task leader
17. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
authoritarian leadership
deontology
reframing
multiplexity
18. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
ethics
two-pizza team
ethos
authoritarian leadership
19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
disclosure
cybervetting
mindful communication
20. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
visualization
relationship
utilitarianism
virtue ethics
21. What are the two levels/types of meaning every message transmits?
content and relationship
provinsialism
climate
rhetorical sensitivity
22. The anxiety a person experiences when speaking in public
hearing
cognitive therapy
stage fright
punctuation
23. Audience members' likes and dislikes
attitudes
receive
groupthink
stage fright
24. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
subjective listening
climate
consensus
edited books
25. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
cybervetting
audience analysis
nominal group technique
26. The act of interpreting a situation and treating the interpretation as real
culture
fields
labeling
ethos
27. The Greek word meaning 'credibility'
culture
ethos
patchwork plagiarism
subjective listening
28. A sense of 'stuckness' when trying to write
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29. Having multiple types of connections with another person in your group
low-context culture
laissez-faire leadership
multiplexity
receive
30. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
dispositional communication anxiety
postmodern ethics
audience adaptation
demographic profile
31. The result of an act of encoding
task leader
message
beliefs
demographics
32. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
reticence
deontology
psychographic profile
audience adaptation
33. The organization style used for referencing citations in your actual presentation
multiple submissions
beliefs
oral citations
small power distance
34. A leadership style in which the leader makes decisions by herself
paraphrasing
values
rigid rules
authoritarian leadership
35. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
subjective listening
least group size
responsibility
cognitive therapy
36. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
labeling
communication
backchanneling cues
37. When a team meaner slacks off because he know the work will get done regardless of his effort
talkaholic
audience analysis
shyness
social loafing
38. This type of communication apprehension occurs only in particular - and typically stressful - contexts
audience analysis
communication is irreversible
situational anxiety
oral citations
39. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
groupthink
incremental plagiarism
you cannot not communicate
demographics
40. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
receiver
decoding
evaluate
audience adaptation
41. A tension between two opposing but valuable preferences
social loafing
face
dialectic
laissez-faire leadership
42. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
fidelity
values
deontology
43. The first stage of hearing is when you receive the message (or listen to it)
virtue ethics
edited books
evaluate
receive
44. Location - cultural differences - gender styles
high-context culture
groupthink
Editorial columns (opinions pieces)
contextual barriers to listening
45. A culture in which meaning is expressed through explicit verbal messages
consequentialism
low-context culture
source
communication
46. The extent to which the message after transmission is similar to the message originally transmitted
encoding and decoding
qualifier
fidelity
message
47. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
culture
intercultural communication
decoding
48. Being adaptive - creative - and experimental in your communication style
high-context culture
flexible intercultural communication
conflict of interest
qualifier
49. The minimum number of people needed to achieve the desired results
least group size
respond
subjective listening
authoritarian leadership
50. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
you cannot not communicate
audience adaptation
individualism