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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others






2. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






3. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






4. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






5. Recasting your interpretation of an event from a different perspective






6. The organization style used for referencing citations in your actual presentation






7. To pay attention to sound. To hear something with thoughtful attention: give consideration






8. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






9. Communication that is not occurring in real-time






10. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






11. The recipient of a message






12. The overall feel of the group - composed of all the group's relationships






13. A leadership style in which members participate in the decision-making process






14. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






16. Describes the physical process of sound waves bouncing off of an eardrum






17. The first stage of hearing is when you receive the message (or listen to it)






18. An audience-centered approach to communication in which other perspectives are taken into account






19. What audience members hold to be true or false






20. Motivating team members using a system of rewards and punishments






21. Communicators who are located in physical proximity (such as the same room)






22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






23. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






24. The receiver's act of attaching meaning to a message sent by a source






25. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






26. A sense of 'stuckness' when trying to write

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27. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






28. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






29. When a team meaner slacks off because he know the work will get done regardless of his effort






30. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






31. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






32. Statistical data about an audience






33. The tendency of a person to avoid social interaction






34. Communication that is not occurring in real time






35. The normal anxiety people experience when they find themselves in a stressful situation






36. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






38. A statement used in your presentation that demonstrates why the source you are referring to is credible






39. The act of interpreting a situation and treating the interpretation as real






40. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






41. Being adaptive - creative - and experimental in your communication style






42. Having multiple types of connections with another person in your group






43. Refers to audience members' general likes and dislikes in relation to particular subjects






44. The source's act of transforming an idea into a message to transmit to a receiver






45. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






46. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






47. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






48. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






49. Two or more people working together to produce a result they could not have produced on their own






50. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities