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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service provider used for sending digital communication; usually associated with emails






2. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






3. What audience members hold to be true or false






4. Mediated communication that occurs with both participants attending message exchange in real-time






5. A leadership style in which members participate in the decision-making process






6. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






7. Audience members' likes and dislikes






8. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






9. Shyness or communication apprehension






10. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


11. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






12. Falsely representing any material obtained from another source as your own work






13. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






14. The way in which people segment a sequence of words or behaviors






15. A leadership style in which the leader is hands-off and allows members to make decisions on their own






16. Having multiple types of connections with another person in your group






17. 'Learning' through experience that you can't change a situation






18. In postmodern ethics - the obligation to respond to the actions of others






19. Those upon whom the ideas - feelings - information - e.g. the message - are presented






20. The overall feel of the group - composed of all the group's relationships






21. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






22. The organization style used for referencing citations in your actual presentation






23. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






24. The normal anxiety people experience when they find themselves in a stressful situation






25. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






27. The recipient of a message






28. To say something in return: make an answer; to react in response






29. The Greek word meaning 'credibility'






30. Process of communicating and interpreting communication—the official communication terms for these processes






31. Communication that is not occurring in real-time






32. The process in which you are engaging when you share personal or intimate information with an online audience






33. Recasting your interpretation of an event from a different perspective






34. Considering the benefits or consequences of an action for oneself first - and for others second






35. Revealing personal or intimate information to an online audience






36. Communication that is not occurring in real time






37. Our public selves that make up who we want to be seen as






38. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






39. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






40. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






41. What are the two levels/types of meaning every message transmits?






42. This type of leader emphasizes accomplishing goals and managing time above all else






43. Location - cultural differences - gender styles






44. From the Greek word for 'the word;' it is translated as logic






45. Statistical data about an audience






46. The minimum number of people needed to achieve the desired results






47. The act of interpreting a situation and treating the interoperation as real






48. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






49. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






50. A type of therapy that helps alleviate people's fears through directed conversation