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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
communication
least group size
large-power distance
intercultural communication
2. A statement used in your presentation that demonstrates why the source you are referring to is credible
democratic leadership
situational anxiety
interpret
qualifier
3. The normal anxiety people experience when they find themselves in a stressful situation
source
audience analysis
consequentialism
situational anxiety
4. The overall feel of the group - composed of all the group's relationships
labeling
labeling
climate
flexible intercultural communication
5. Submitting the same work for more than one class
ethos
multiple submissions
communication
social loafing
6. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
channel
disclosure
individualism
face
7. To say something in return: make an answer; to react in response
multiplexity
respond
democratic leadership
qualifier
8. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
incremental plagiarism
inadequate positive reinforcement
provinsialism
attitudes
9. The capabilities of the technology used to communicate online
groupthink
co-located
affordances
receive
10. Stage of the five-step - active-listening model involves answering and giving feedback.
noise
content and relationship
reticence
responding
11. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
dialectic
audience adaptation
social loafing
large-power distance
12. The medium through which a message passes on its way from source to receiver
channel
asynchronous
plagiarism
backchanneling cues
13. Location - cultural differences - gender styles
values
confirming response
synergy
contextual barriers to listening
14. The organization style used for referencing citations in your actual presentation
oral citations
audience-centered presenter
domain
low-context culture
15. Falsely representing any material obtained from another source as your own work
plagiarism
positive reinforcement
social loafing
deontology
16. The Greek word meaning 'credibility'
decoding
ethos
democratic leadership
relationship
17. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
labeling
parenthetical citations
oral citations
evaluate
18. A tension between two opposing but valuable preferences
permanence of records
dialectic
situational anxiety
audience
19. The extent to which the message after transmission is similar to the message originally transmitted
respond
responsibility
fidelity
audience adaptation
20. What are the two levels/types of meaning every message transmits?
logos
weak uncertainty avoidance
content and relationship
face
21. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
feedback
ethical dilemma
strong uncertainty avoidance
beliefs
22. The minimum number of people needed to achieve the desired results
mindful communication
least group size
rhetorical sensitivity
groupthink
23. The way in which people segment a sequence of words or behaviors
kickoff meeting
Editorial columns (opinions pieces)
punctuation
demographics
24. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
contextual barriers to listening
content
parenthetical citations
25. Those upon whom the ideas - feelings - information - e.g. the message - are presented
asynchronous
audience
least group size
qualities that define communication
26. The act of interpreting a situation and treating the interpretation as real
labeling
multiple submissions
consensus
conspicuousness
27. Having multiple types of connections with another person in your group
multiplexity
attitudes
decoding
labeling
28. The process in which you are engaging when you share personal or intimate information with an online audience
audience-centered presenter
labeling
pseudonym
disclosure
29. Motivating team members using a system of rewards and punishments
situational anxiety
channel
transactional leadership
listen
30. In postmodern ethics - the obligation to respond to the actions of others
intercultural communication
individualism
evaluate
responsibility
31. This type of leader emphasizes accomplishing goals and managing time above all else
consequentialism
task leader
reframing
provinsialism
32. The perspective that the ethical quality of an action should be determined by evaluating its consequences
ethics
consequentialism
conflict of interest
channel
33. The recipient of a message
demographic profile
psychographic profile
domain
receiver
34. The general predisposition to avoid situations that require communication
audience-centered presenter
globalization
communication apprehension
low cues
35. The source's act of transforming an idea into a message to transmit to a receiver
encoding
mindful communication
groupthink
you cannot not communicate
36. Specialized and complicated terminology used by a particular discipline
responding
jargon
audience
ethics
37. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
culture
labeling
rhetorical sensitivity
38. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
permanence of records
audience-centered presenter
postmodern ethics
paraphrasing
39. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
cognitive reconstructing
plagiarism
visualization
qualifier
40. The receiver's act of attaching meaning to a message sent by a source
discriminate
decoding
ethos
self-interest
41. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
affordances
interpret
permanence of records
systematic desensitization
42. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
audience adaptation
fields
postmodern ethics
task leader
43. A leadership style in which members participate in the decision-making process
discriminate
hearing
democratic leadership
labeling
44. A sense of 'stuckness' when trying to write
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45. Communication that is not occurring in real-time
action items
message
asynchronous
qualities that define communication
46. When employers use internet searches and social networking sites to find out information or screen potential hires
attitudes
cybervetting
transformational leadership
climate
47. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
content and relationship
message
Maslow's Hierarchy of Needs
dialectic
48. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
attitudes
Editorial columns (opinions pieces)
learned helplessness
49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
message
qualities that define communication
social loafing
50. Standards for behavior that people don't alter even when the situation warrants
rigid rules
plagiarism
labeling
remember