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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience members' likes and dislikes
attitudes
direct quoting
evaluate
you cannot not communicate
2. An audience-centered approach to communication in which other perspectives are taken into account
receiver
responsibility
rhetorical sensitivity
social loafing
3. The interplay between encoding and decoding messages
feedback
kickoff meeting
least group size
content and relationship
4. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
transformational leadership
collectivism
ethical dilemma
multiplexity
5. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
conspicuousness
attitudes
rigid rules
6. The substantive aspect of a message
content
permanence of records
reticence
receive
7. Communication that is not occurring in real-time
cognitive reconstructing
parenthetical citations
jargon
asynchronous
8. 'Learning' through experience that you can't change a situation
positive reinforcement
learned helplessness
social loafing
multiplexity
9. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
encoding
responsibility
source
10. A leadership style in which the leader makes decisions by herself
cognitive reconstructing
oral citations
authoritarian leadership
decoding
11. When a team meaner slacks off because he know the work will get done regardless of his effort
audience
synergy
asynchronous communication
social loafing
12. Coming to group conclusion without critical thinking or evaluation of alternatives
feedback
groupthink
disclosure
face
13. What are the two levels/types of meaning every message transmits?
kickoff meeting
mindful communication
content and relationship
consensus
14. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
low cues
visualization
Editorial columns (opinions pieces)
asynchronous
15. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
plagiarism
paraphrasing
parenthetical citations
dispositional communication anxiety
16. The Greek word meaning 'credibility'
dialectic
synergy
ethos
domain
17. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
message
talkaholic
logos
nominal group technique
18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
channel
domain
receiver
19. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
authoritarian leadership
asynchronous communication
demographics
audience analysis
20. Cues to let the speaker know you're listening
backchanneling cues
culture
logos
large-power distance
21. Originator of a message
message
source
communication apprehension
ethics
22. Falsely representing any material obtained from another source as your own work
weak uncertainty avoidance
plagiarism
decoding
evaluate
23. A statement used in your presentation that demonstrates why the source you are referring to is credible
multiple submissions
qualifier
reticence
social loafing
24. The tendency of a person to avoid social interaction
positive reinforcement
shyness
social loafing
affordances
25. Communication that is not occurring in real time
asynchronous communication
co-located
positive reinforcement
globalization
26. The anxiety a person experiences when speaking in public
low cues
patchwork plagiarism
multiplexity
stage fright
27. To pay attention to sound. To hear something with thoughtful attention: give consideration
audience-centered presenter
listen
hearing
inadequate positive reinforcement
28. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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29. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
communication
mindful communication
receiver
30. The general predisposition to avoid situations that require communication
action items
communication apprehension
backchanneling cues
logos
31. Stage of the five-step - active-listening model involves answering and giving feedback.
situational anxiety
learned helplessness
responding
beliefs
32. The overall feel of the group - composed of all the group's relationships
social loafing
writer's block
content
climate
33. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
synergy
psychographic profile
demographic profile
visualization
34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
inadequate positive reinforcement
audience
fidelity
35. Our public selves that make up who we want to be seen as
face
mindful communication
permanence of records
provinsialism
36. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
global plagiarism
encoding and decoding
audience-centered presenter
multiple submissions
37. Being consciously aware of - and paying attention to our communication behavior
mindful communication
respond
large-power distance
responding
38. A learned system of meanings which help us make sense in our everyday surroundings
action items
rigid rules
culture
multiple submissions
39. A sense of 'stuckness' when trying to write
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40. When employers use internet searches and social networking sites to find out information or screen potential hires
individualism
cognitive reconstructing
cybervetting
democratic leadership
41. A leadership style in which the leader is hands-off and allows members to make decisions on their own
pseudonym
values
laissez-faire leadership
incremental plagiarism
42. Communicators who are located in physical proximity (such as the same room)
laissez-faire leadership
co-located
communication is irreversible
stage fright
43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
pseudonym
strong uncertainty avoidance
ethical dilemma
44. The source's act of transforming an idea into a message to transmit to a receiver
qualifier
encoding
positive reinforcement
parenthetical citations
45. The process of stating verbatim - in a presentation - information derived from an author other than oneself
social loafing
audience
direct quoting
climate
46. This type of communication apprehension occurs only in particular - and typically stressful - contexts
content and relationship
qualifier
nominal group technique
situational anxiety
47. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
high-context culture
cognitive therapy
intercultural communication
interpret
48. A culture in which meaning is expressed through explicit verbal messages
low-context culture
contextual barriers to listening
feedback
communication is irreversible
49. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
demographic profile
asynchronous communication
relationship
50. What an audience members judge to be right or wrong
asynchronous
values
talkaholic
transformational leadership
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