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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real time
content
climate
asynchronous communication
factors that can increase stage fright
2. The process of stating verbatim - in a presentation - information derived from an author other than oneself
logos
direct quoting
synergy
social loafing
3. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
factors that can increase stage fright
visualization
communication is irreversible
4. Recasting your interpretation of an event from a different perspective
large-power distance
negligence
reframing
laissez-faire leadership
5. A sense of 'stuckness' when trying to write
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6. What an audience members judge to be right or wrong
relationship
values
responding
weak uncertainty avoidance
7. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
cognitive therapy
discriminate
globalization
inadequate positive reinforcement
8. Being adaptive - creative - and experimental in your communication style
receiver
talkaholic
advantages of working in teams
flexible intercultural communication
9. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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10. Communicators who are located in physical proximity (such as the same room)
affordances
two-pizza team
co-located
decoding
11. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
self-interest
qualities that define communication
face
12. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
noise
paraphrasing
cybervetting
relationship
13. If in an argument with a friend you may say something you regret but can't take it back
source
self-interest
communication is irreversible
low cues
14. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
task leader
attitudes
asynchronous
intercultural communication
15. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
groupthink
transactional leadership
qualities that define communication
understand
16. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
responsibility
attitudes
situational anxiety
17. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
rigid rules
subjective listening
multiple submissions
inadequate positive reinforcement
18. An audience-centered approach to communication in which other perspectives are taken into account
high-context culture
decoding
individualism
rhetorical sensitivity
19. Feeling that you are an unwelcome focus of attention
two-pizza team
contextual barriers to listening
conspicuousness
subjective listening
20. From the Greek word for 'the word;' it is translated as logic
collectivism
situational anxiety
rigid rules
logos
21. Stage of the five-step - active-listening model involves answering and giving feedback.
responding
factors that can increase stage fright
oral citations
receiver
22. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
inadequate positive reinforcement
reframing
ethical dilemma
respond
23. Communication that is not occurring in real-time
culture
cognitive reconstructing
paraphrasing
asynchronous
24. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
paraphrasing
ethics
logos
fields
25. Therapeutic technique that helps alleviate people's fear through directed conversation
individualism
cognitive therapy
rigid rules
fidelity
26. The act of interpreting a situation and treating the interpretation as real
labeling
situational anxiety
content and relationship
receive
27. Having multiple types of connections with another person in your group
relationship
demographics
listen
multiplexity
28. The perspective that the ethical quality of an action should be determined by evaluating its consequences
deontology
consequentialism
reticence
channel
29. Documented tasks assigned to a member for completion by a particular time
communication is irreversible
high-context culture
action items
audience
30. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
cognitive therapy
discriminate
strong uncertainty avoidance
subjective listening
31. This type of leader emphasizes accomplishing goals and managing time above all else
responsibility
reticence
logos
task leader
32. Audience members' likes and dislikes
groupthink
co-located
encoding and decoding
attitudes
33. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
inadequate positive reinforcement
feedback
culture
virtue ethics
34. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
jargon
rhetorical sensitivity
values
patchwork plagiarism
35. Shyness or communication apprehension
reticence
logos
incremental plagiarism
direct quoting
36. Being consciously aware of - and paying attention to our communication behavior
mindful communication
plagiarism
subjective listening
attitudes
37. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
jargon
labeling
small power distance
groupthink
38. Falsely representing any material obtained from another source as your own work
culture
plagiarism
low-context culture
asynchronous
39. The tendency of a person to avoid social interaction
affordances
labeling
oral citations
shyness
40. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
interpret
kickoff meeting
understand
cognitive reconstructing
41. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
provinsialism
action items
strong uncertainty avoidance
globalization
42. A culture in which meaning is expressed through explicit verbal messages
low-context culture
writer's block
task leader
learned helplessness
43. Revealing personal or intimate information to an online audience
disclose
advantages of working in teams
transformational leadership
rigid rules
44. The way in which people segment a sequence of words or behaviors
understand
jargon
systematic desensitization
punctuation
45. 'Learning' through experience that you can't change a situation
learned helplessness
backchanneling cues
attitudes
channel
46. The minimum number of people needed to achieve the desired results
groupthink
action items
Maslow's Hierarchy of Needs
least group size
47. The extent to which the message after transmission is similar to the message originally transmitted
consequentialism
globalization
fidelity
receive
48. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
two-pizza team
oral citations
cognitive therapy
deontology
49. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
attitudes
Editorial columns (opinions pieces)
evaluate
receive
50. A learned system of meanings which help us make sense in our everyday surroundings
culture
paraphrasing
consensus
message
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