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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A culture in which meaning is expressed through explicit verbal messages






2. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






3. A tension between two opposing but valuable preferences






4. The capabilities of the technology used to communicate online






5. The affective aspect of a message






6. Communicators who are located in physical proximity (such as the same room)






7. The first stage of hearing is when you receive the message (or listen to it)






8. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






9. A response that shows you care about the person and value what they have to say






10. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






11. Location - cultural differences - gender styles






12. The process in which you are engaging when you share personal or intimate information with an online audience






13. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






14. This type of communication apprehension occurs only in particular - and typically stressful - contexts






15. The recipient of a message






16. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






17. The way in which people segment a sequence of words or behaviors






18. When a team meaner slacks off because he know the work will get done regardless of his effort






19. The result of an act of encoding






20. A type of therapy that helps alleviate people's fears through directed conversation






21. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






22. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






23. Falsely representing any material obtained from another source as your own work






24. 'Learning' through experience that you can't change a situation






25. The general predisposition to avoid situations that require communication






26. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






27. Two or more people working together to produce a result they could not have produced on their own






28. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






29. Mediated communication that occurs with both participants attending message exchange in real-time






30. Statistical data about an audience






31. The perspective that the ethical quality of an action should be determined by evaluating its consequences






32. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






34. Process of communicating and interpreting communication—the official communication terms for these processes






35. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






36. The extent to which the message after transmission is similar to the message originally transmitted






37. The normal anxiety people experience when they find themselves in a stressful situation






38. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






39. Those upon whom the ideas - feelings - information - e.g. the message - are presented






40. The overall feel of the group - composed of all the group's relationships






41. What audience members hold to be true or false






42. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






43. The substantive aspect of a message






44. To say something in return: make an answer; to react in response






45. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






46. A statement used in your presentation that demonstrates why the source you are referring to is credible






47. The organization style used for referencing citations in your actual presentation






48. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






49. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






50. Cultures that view conflict as natural and potentially positive