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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
logos
audience
globalization
channel
2. An audience-centered approach to communication in which other perspectives are taken into account
qualifier
rhetorical sensitivity
source
small power distance
3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
audience adaptation
dispositional communication anxiety
logos
talkaholic
4. The act of interpreting a situation and treating the interpretation as real
feedback
low-context culture
encoding and decoding
labeling
5. The medium through which a message passes on its way from source to receiver
channel
labeling
action items
message
6. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
audience
Maslow's Hierarchy of Needs
authoritarian leadership
7. The Greek word meaning 'credibility'
ethos
synchronous
groupthink
domain
8. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
provinsialism
intercultural communication
stage fright
9. Recasting your interpretation of an event from a different perspective
mindful communication
audience-centered presenter
global plagiarism
reframing
10. A tension between two opposing but valuable preferences
dialectic
collectivism
qualities that define communication
demographics
11. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
democratic leadership
deontology
visualization
postmodern ethics
12. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
nominal group technique
face
receive
13. Stage of the five-step - active-listening model involves answering and giving feedback.
postmodern ethics
responding
interpret
least group size
14. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
intercultural communication
qualifier
systematic desensitization
dialectic
15. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
low-context culture
multiple submissions
you cannot not communicate
noise
16. From the Greek word for 'the word;' it is translated as logic
strong uncertainty avoidance
affordances
noise
logos
17. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
Maslow's Hierarchy of Needs
multiplexity
beliefs
understand
18. Communication that is not occurring in real-time
consequentialism
asynchronous
talkaholic
direct quoting
19. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
systematic desensitization
co-located
deontology
strong uncertainty avoidance
20. A response that shows you care about the person and value what they have to say
laissez-faire leadership
deontology
weak uncertainty avoidance
confirming response
21. Documented tasks assigned to a member for completion by a particular time
action items
audience
kickoff meeting
message
22. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
cognitive therapy
kickoff meeting
incremental plagiarism
relationship
23. Having multiple types of connections with another person in your group
communication is irreversible
laissez-faire leadership
multiplexity
action items
24. The anxiety a person experiences when speaking in public
high-context culture
backchanneling cues
stage fright
source
25. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
consensus
patchwork plagiarism
conflict of interest
incremental plagiarism
26. What an audience members judge to be right or wrong
transactional leadership
values
qualities that define communication
respond
27. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
asynchronous
large-power distance
high-context culture
transformational leadership
28. The source's act of transforming an idea into a message to transmit to a receiver
encoding
audience
multiple submissions
dispositional communication anxiety
29. Being consciously aware of - and paying attention to our communication behavior
rigid rules
mindful communication
communication is irreversible
discriminate
30. The recipient of a message
attitudes
receiver
patchwork plagiarism
discriminate
31. The way in which people segment a sequence of words or behaviors
laissez-faire leadership
punctuation
pseudonym
message
32. To pay attention to sound. To hear something with thoughtful attention: give consideration
backchanneling cues
communication is irreversible
factors that can increase stage fright
listen
33. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
responsibility
parenthetical citations
transactional leadership
low cues
34. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
listen
hearing
globalization
35. Coming to group conclusion without critical thinking or evaluation of alternatives
feedback
groupthink
listen
face
36. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
transactional leadership
receiver
ethical dilemma
nominal group technique
37. Audience members' likes and dislikes
disclose
pseudonym
climate
attitudes
38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
punctuation
social loafing
paraphrasing
fields
39. Those upon whom the ideas - feelings - information - e.g. the message - are presented
source
audience
consequentialism
encoding and decoding
40. The act of interpreting a situation and treating the interoperation as real
qualifier
rhetorical sensitivity
postmodern ethics
labeling
41. Falsely representing any material obtained from another source as your own work
permanence of records
discriminate
encoding and decoding
plagiarism
42. Motivating team members by connecting them to a greater ideal
transformational leadership
encoding and decoding
audience
discriminate
43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
values
decoding
channel
small power distance
44. A learned system of meanings which help us make sense in our everyday surroundings
receive
audience analysis
deontology
culture
45. The process of stating verbatim - in a presentation - information derived from an author other than oneself
plagiarism
edited books
direct quoting
action items
46. Communication that is not occurring in real time
authoritarian leadership
asynchronous communication
fidelity
hearing
47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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48. Any condition that affects the fidelity of the message being sent (internal or external)
noise
ethical dilemma
transactional leadership
provinsialism
49. Our public selves that make up who we want to be seen as
face
social loafing
cognitive reconstructing
responsibility
50. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
rhetorical sensitivity
co-located
content and relationship
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