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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
communication
source
culture
evaluate
2. The recipient of a message
mindful communication
receiver
strong uncertainty avoidance
rhetorical sensitivity
3. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
negligence
responsibility
communication
flexible intercultural communication
4. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
attitudes
utilitarianism
inadequate positive reinforcement
responsibility
5. The normal anxiety people experience when they find themselves in a stressful situation
cybervetting
situational anxiety
rigid rules
low-context culture
6. Shyness or communication apprehension
receiver
rhetorical sensitivity
positive reinforcement
reticence
7. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
factors that can increase stage fright
social loafing
ethics
jargon
8. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
inadequate positive reinforcement
patchwork plagiarism
labeling
9. What are the two levels/types of meaning every message transmits?
visualization
shyness
content and relationship
transformational leadership
10. To bring to mind or think of again; to keep in mind for attention or consideration
social loafing
rhetorical sensitivity
remember
flexible intercultural communication
11. Mediated communication that occurs with both participants attending message exchange in real-time
co-located
logos
remember
synchronous
12. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
cybervetting
flexible intercultural communication
receiver
13. Motivating team members using a system of rewards and punishments
transactional leadership
dialectic
mindful communication
punctuation
14. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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15. Our public selves that make up who we want to be seen as
responsibility
interpret
face
affordances
16. Any condition that affects the fidelity of the message being sent (internal or external)
noise
groupthink
cognitive reconstructing
dialectic
17. Statistical data about an audience
contextual barriers to listening
demographics
domain
stage fright
18. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
synchronous
discriminate
fields
audience-centered presenter
19. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
demographics
utilitarianism
nominal group technique
fidelity
20. Communicators who are located in physical proximity (such as the same room)
task leader
content and relationship
kickoff meeting
co-located
21. This type of communication apprehension occurs only in particular - and typically stressful - contexts
communication is irreversible
situational anxiety
large-power distance
consequentialism
22. The interplay between encoding and decoding messages
feedback
reticence
individualism
social loafing
23. The medium through which a message passes on its way from source to receiver
channel
you cannot not communicate
attitudes
laissez-faire leadership
24. A culture in which meaning is expressed through explicit verbal messages
ethos
postmodern ethics
writer's block
low-context culture
25. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
edited books
relationship
kickoff meeting
virtue ethics
26. Recasting your interpretation of an event from a different perspective
direct quoting
reframing
psychographic profile
ethics
27. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
advantages of working in teams
labeling
globalization
demographics
28. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
talkaholic
audience adaptation
stage fright
rigid rules
29. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
permanence of records
transformational leadership
groupthink
30. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
ethos
permanence of records
affordances
31. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
confirming response
laissez-faire leadership
negligence
patchwork plagiarism
32. To say something in return: make an answer; to react in response
democratic leadership
weak uncertainty avoidance
respond
visualization
33. From the Greek word for 'the word;' it is translated as logic
labeling
you cannot not communicate
Maslow's Hierarchy of Needs
logos
34. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
communication is irreversible
face
consensus
postmodern ethics
35. The anxiety a person experiences when speaking in public
intercultural communication
feedback
stage fright
collectivism
36. A statement used in your presentation that demonstrates why the source you are referring to is credible
you cannot not communicate
co-located
qualifier
two-pizza team
37. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
advantages of working in teams
collectivism
deontology
affordances
38. The tendency of a person to avoid social interaction
shyness
channel
collectivism
low-context culture
39. Being adaptive - creative - and experimental in your communication style
asynchronous
backchanneling cues
flexible intercultural communication
hearing
40. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
small power distance
social loafing
source
values
41. The organization style used for referencing citations in your actual presentation
globalization
writer's block
conflict of interest
oral citations
42. Submitting the same work for more than one class
weak uncertainty avoidance
multiple submissions
subjective listening
fields
43. Communication that is not occurring in real-time
synchronous
asynchronous
patchwork plagiarism
climate
44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
content
receiver
pseudonym
individualism
45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
discriminate
backchanneling cues
ethical dilemma
shyness
46. A leadership style in which the leader is hands-off and allows members to make decisions on their own
postmodern ethics
kickoff meeting
attitudes
laissez-faire leadership
47. A type of therapy that helps alleviate people's fears through directed conversation
parenthetical citations
ethics
cognitive therapy
shyness
48. Audience members' likes and dislikes
cognitive therapy
disclose
oral citations
attitudes
49. When a team meaner slacks off because he know the work will get done regardless of his effort
evaluate
social loafing
attitudes
factors that can increase stage fright
50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
two-pizza team
audience-centered presenter
permanence of records
consequentialism