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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time






2. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






3. The medium through which a message passes on its way from source to receiver






4. When employers use internet searches and social networking sites to find out information or screen potential hires






5. The overall feel of the group - composed of all the group's relationships






6. Cultures that view conflict as a threat and to be avoided






7. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






8. In postmodern ethics - the obligation to respond to the actions of others






9. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






10. Two or more people working together to produce a result they could not have produced on their own






11. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






12. Falsely representing any material obtained from another source as your own work






13. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






14. Having multiple types of connections with another person in your group






15. To say something in return: make an answer; to react in response






16. A leadership style in which the leader is hands-off and allows members to make decisions on their own






17. The affective aspect of a message






18. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






19. A statement used in your presentation that demonstrates why the source you are referring to is credible






20. The substantive aspect of a message






21. The general predisposition to avoid situations that require communication






22. From the Greek word for 'the word;' it is translated as logic






23. A learned system of meanings which help us make sense in our everyday surroundings






24. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






25. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






26. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






27. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






28. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






29. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






30. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






31. Communicators who are located in physical proximity (such as the same room)






32. Motivating team members using a system of rewards and punishments






33. The capabilities of the technology used to communicate online






34. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






35. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






36. A leadership style in which the leader makes decisions by herself






37. The process of stating verbatim - in a presentation - information derived from an author other than oneself






38. The result of an act of encoding






39. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






40. Our public selves that make up who we want to be seen as






41. Specialized and complicated terminology used by a particular discipline






42. A response that shows you care about the person and value what they have to say






43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






44. What are the two levels/types of meaning every message transmits?






45. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






46. Location - cultural differences - gender styles






47. Any condition that affects the fidelity of the message being sent (internal or external)






48. Cues to let the speaker know you're listening






49. A type of therapy that helps alleviate people's fears through directed conversation






50. To bring to mind or think of again; to keep in mind for attention or consideration