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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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2. When a team meaner slacks off because he know the work will get done regardless of his effort
globalization
culture
social loafing
low-context culture
3. Being adaptive - creative - and experimental in your communication style
systematic desensitization
patchwork plagiarism
visualization
flexible intercultural communication
4. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
self-interest
permanence of records
conspicuousness
social loafing
5. The organization style used for referencing citations in your actual presentation
rhetorical sensitivity
oral citations
permanence of records
edited books
6. Coming to group conclusion without critical thinking or evaluation of alternatives
face
noise
Editorial columns (opinions pieces)
groupthink
7. The perspective that the ethical quality of an action should be determined by evaluating its consequences
disclose
consequentialism
laissez-faire leadership
dialectic
8. The affective aspect of a message
least group size
attitudes
relationship
negligence
9. A method that allows a public speaker to integrate research into the body of their text
action items
edited books
ethos
parenthetical citations
10. Standards for behavior that people don't alter even when the situation warrants
rigid rules
qualifier
two-pizza team
synchronous
11. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
utilitarianism
factors that can increase stage fright
evaluate
strong uncertainty avoidance
12. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
dispositional communication anxiety
Editorial columns (opinions pieces)
disclose
talkaholic
13. Taking another person's work in full and representing it as your one while making little or nor change to the material
rigid rules
jargon
global plagiarism
high-context culture
14. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
cognitive reconstructing
virtue ethics
interpret
fields
15. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
positive reinforcement
dispositional communication anxiety
social loafing
16. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
rhetorical sensitivity
noise
qualities that define communication
democratic leadership
17. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
attitudes
decoding
feedback
18. The medium through which a message passes on its way from source to receiver
contextual barriers to listening
channel
communication apprehension
plagiarism
19. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
receive
fields
negligence
20. Having multiple types of connections with another person in your group
face
large-power distance
synchronous
multiplexity
21. The anxiety a person experiences when speaking in public
face
stage fright
parenthetical citations
talkaholic
22. An audience-centered approach to communication in which other perspectives are taken into account
jargon
visualization
rhetorical sensitivity
qualities that define communication
23. To pay attention to sound. To hear something with thoughtful attention: give consideration
nominal group technique
responsibility
hearing
listen
24. Communication that is not occurring in real-time
asynchronous
situational anxiety
psychographic profile
transformational leadership
25. Communicators who are located in physical proximity (such as the same room)
channel
attitudes
co-located
communication apprehension
26. Feeling that you are an unwelcome focus of attention
cognitive therapy
pseudonym
conspicuousness
visualization
27. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
fields
global plagiarism
responding
postmodern ethics
28. To say something in return: make an answer; to react in response
ethics
message
self-interest
respond
29. Two or more people working together to produce a result they could not have produced on their own
reframing
learned helplessness
synergy
ethics
30. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
low-context culture
oral citations
task leader
31. The recipient of a message
receiver
parenthetical citations
audience
social loafing
32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
pseudonym
listen
individualism
33. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
postmodern ethics
flexible intercultural communication
communication
34. Process of communicating and interpreting communication—the official communication terms for these processes
demographic profile
disclosure
responsibility
encoding and decoding
35. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
responsibility
low-context culture
interpret
consequentialism
36. A leadership style in which the leader makes decisions by herself
remember
authoritarian leadership
writer's block
situational anxiety
37. Revealing personal or intimate information to an online audience
jargon
disclose
demographics
disclosure
38. Statistical data about an audience
transactional leadership
consequentialism
demographics
synergy
39. A leadership style in which the leader is hands-off and allows members to make decisions on their own
transactional leadership
laissez-faire leadership
domain
affordances
40. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
transactional leadership
strong uncertainty avoidance
decoding
41. The process in which you are engaging when you share personal or intimate information with an online audience
reticence
content and relationship
attitudes
disclosure
42. From the Greek word for 'the word;' it is translated as logic
logos
talkaholic
conspicuousness
affordances
43. The act of interpreting a situation and treating the interpretation as real
labeling
global plagiarism
Editorial columns (opinions pieces)
you cannot not communicate
44. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
logos
synergy
confirming response
45. The way in which people segment a sequence of words or behaviors
backchanneling cues
beliefs
punctuation
conflict of interest
46. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
cybervetting
Maslow's Hierarchy of Needs
message
47. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
fields
attitudes
self-interest
48. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
Maslow's Hierarchy of Needs
cognitive therapy
globalization
large-power distance
49. Motivating team members by connecting them to a greater ideal
source
you cannot not communicate
transformational leadership
parenthetical citations
50. When employers use internet searches and social networking sites to find out information or screen potential hires
respond
qualifier
audience
cybervetting