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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The receiver's act of attaching meaning to a message sent by a source






2. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






3. Coming to group conclusion without critical thinking or evaluation of alternatives






4. The result of an act of encoding






5. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






6. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






7. Refers to audience members' general likes and dislikes in relation to particular subjects






8. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






9. A culture in which meaning is expressed through explicit verbal messages






10. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






11. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






12. When employers use internet searches and social networking sites to find out information or screen potential hires






13. What an audience members judge to be right or wrong






14. Describes the physical process of sound waves bouncing off of an eardrum






15. To say something in return: make an answer; to react in response






16. Cues to let the speaker know you're listening






17. Considering the benefits or consequences of an action for oneself first - and for others second






18. Feeling that you are an unwelcome focus of attention






19. The act of interpreting a situation and treating the interpretation as real






20. Any condition that affects the fidelity of the message being sent (internal or external)






21. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






22. In postmodern ethics - the obligation to respond to the actions of others






23. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






24. The overall feel of the group - composed of all the group's relationships






25. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. Mediated communication that occurs with both participants attending message exchange in real-time






28. A sense of 'stuckness' when trying to write

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29. A learned system of meanings which help us make sense in our everyday surroundings






30. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






31. Cultures that view conflict as natural and potentially positive






32. Being adaptive - creative - and experimental in your communication style






33. The capabilities of the technology used to communicate online






34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






35. Falsely representing any material obtained from another source as your own work






36. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






37. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






38. Process of communicating and interpreting communication—the official communication terms for these processes






39. The normal anxiety people experience when they find themselves in a stressful situation






40. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






41. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






42. Standards for behavior that people don't alter even when the situation warrants






43. The Greek word meaning 'credibility'






44. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






45. The process in which you are engaging when you share personal or intimate information with an online audience






46. Specialized and complicated terminology used by a particular discipline






47. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






48. Therapeutic technique that helps alleviate people's fear through directed conversation






49. If in an argument with a friend you may say something you regret but can't take it back






50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members