SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time
pseudonym
high-context culture
action items
backchanneling cues
2. Motivating team members using a system of rewards and punishments
culture
provinsialism
reframing
transactional leadership
3. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
provinsialism
postmodern ethics
encoding
cognitive therapy
4. Taking another person's work in full and representing it as your one while making little or nor change to the material
asynchronous communication
responsibility
global plagiarism
synchronous
5. The organization style used for referencing citations in your actual presentation
oral citations
labeling
pseudonym
social loafing
6. Originator of a message
feedback
action items
source
content and relationship
7. The capabilities of the technology used to communicate online
climate
visualization
domain
affordances
8. A sense of 'stuckness' when trying to write
9. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
writer's block
evaluate
parenthetical citations
Editorial columns (opinions pieces)
10. The medium through which a message passes on its way from source to receiver
feedback
noise
attitudes
channel
11. A culture in which meaning is expressed through explicit verbal messages
nominal group technique
individualism
low-context culture
authoritarian leadership
12. The Greek word meaning 'credibility'
rhetorical sensitivity
ethos
punctuation
affordances
13. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
small power distance
subjective listening
attitudes
low cues
14. A leadership style in which members participate in the decision-making process
situational anxiety
co-located
globalization
democratic leadership
15. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
kickoff meeting
low cues
multiple submissions
16. Being consciously aware of - and paying attention to our communication behavior
remember
affordances
mindful communication
message
17. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
disclosure
virtue ethics
demographic profile
labeling
18. Cues to let the speaker know you're listening
backchanneling cues
factors that can increase stage fright
subjective listening
authoritarian leadership
19. Service provider used for sending digital communication; usually associated with emails
domain
labeling
reticence
oral citations
20. From the Greek word for 'the word;' it is translated as logic
decoding
consensus
demographic profile
logos
21. Communicators who are located in physical proximity (such as the same room)
reticence
inadequate positive reinforcement
co-located
plagiarism
22. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
noise
utilitarianism
talkaholic
nominal group technique
23. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
multiplexity
factors that can increase stage fright
communication is irreversible
self-interest
24. Refers to audience members' general likes and dislikes in relation to particular subjects
you cannot not communicate
attitudes
synergy
content
25. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
transformational leadership
self-interest
advantages of working in teams
26. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
plagiarism
Maslow's Hierarchy of Needs
communication is irreversible
27. The tendency of a person to avoid social interaction
shyness
ethical dilemma
respond
transactional leadership
28. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
decoding
globalization
groupthink
29. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
laissez-faire leadership
kickoff meeting
relationship
global plagiarism
30. What audience members hold to be true or false
plagiarism
logos
audience-centered presenter
beliefs
31. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
psychographic profile
respond
communication
co-located
32. Any condition that affects the fidelity of the message being sent (internal or external)
co-located
noise
dispositional communication anxiety
contextual barriers to listening
33. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
audience-centered presenter
inadequate positive reinforcement
content and relationship
34. Process of communicating and interpreting communication—the official communication terms for these processes
positive reinforcement
action items
encoding and decoding
large-power distance
35. The act of interpreting a situation and treating the interpretation as real
attitudes
values
labeling
respond
36. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
respond
interpret
you cannot not communicate
discriminate
37. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
logos
climate
nominal group technique
noise
38. Standards for behavior that people don't alter even when the situation warrants
rigid rules
attitudes
asynchronous communication
strong uncertainty avoidance
39. The minimum number of people needed to achieve the desired results
least group size
ethics
decoding
dispositional communication anxiety
40. Revealing personal or intimate information to an online audience
labeling
face
disclose
flexible intercultural communication
41. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
relationship
fields
multiple submissions
42. The act of interpreting a situation and treating the interoperation as real
you cannot not communicate
situational anxiety
labeling
communication
43. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
incremental plagiarism
deontology
audience
punctuation
44. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
cognitive therapy
discriminate
audience adaptation
stage fright
45. A learned system of meanings which help us make sense in our everyday surroundings
culture
subjective listening
cognitive therapy
disclose
46. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
communication
postmodern ethics
dialectic
low-context culture
47. Our public selves that make up who we want to be seen as
face
consensus
domain
qualifier
48. Stage of the five-step - active-listening model involves answering and giving feedback.
domain
responding
authoritarian leadership
audience-centered presenter
49. Mediated communication that occurs with both participants attending message exchange in real-time
fields
noise
culture
synchronous
50. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
backchanneling cues
laissez-faire leadership
audience analysis
qualities that define communication