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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Standards for behavior that people don't alter even when the situation warrants






2. The interplay between encoding and decoding messages






3. Communication that is not occurring in real-time






4. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






5. What are the two levels/types of meaning every message transmits?






6. Location - cultural differences - gender styles






7. A leadership style in which the leader is hands-off and allows members to make decisions on their own






8. Shyness or communication apprehension






9. Two or more people working together to produce a result they could not have produced on their own






10. To pay attention to sound. To hear something with thoughtful attention: give consideration






11. Audience members' likes and dislikes






12. Taking another person's work in full and representing it as your one while making little or nor change to the material






13. Being adaptive - creative - and experimental in your communication style






14. The extent to which the message after transmission is similar to the message originally transmitted






15. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






16. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






17. Cultures that view conflict as a threat and to be avoided






18. Revealing personal or intimate information to an online audience






19. The receiver's act of attaching meaning to a message sent by a source






20. This type of communication apprehension occurs only in particular - and typically stressful - contexts






21. Our public selves that make up who we want to be seen as






22. Coming to group conclusion without critical thinking or evaluation of alternatives






23. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






24. Specialized and complicated terminology used by a particular discipline






25. A sense of 'stuckness' when trying to write

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26. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






27. The tendency of a person to avoid social interaction






28. From the Greek word for 'the word;' it is translated as logic






29. A leadership style in which the leader makes decisions by herself






30. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






31. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






33. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






34. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






35. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






36. Statistical data about an audience






37. Falsely representing any material obtained from another source as your own work






38. What audience members hold to be true or false






39. The source's act of transforming an idea into a message to transmit to a receiver






40. Refers to audience members' general likes and dislikes in relation to particular subjects






41. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






42. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






43. In postmodern ethics - the obligation to respond to the actions of others






44. The recipient of a message






45. Mediated communication that occurs with both participants attending message exchange in real-time






46. The minimum number of people needed to achieve the desired results






47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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48. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






49. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






50. Being consciously aware of - and paying attention to our communication behavior