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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If in an argument with a friend you may say something you regret but can't take it back
mindful communication
communication is irreversible
systematic desensitization
audience adaptation
2. Two or more people working together to produce a result they could not have produced on their own
synergy
understand
small power distance
dispositional communication anxiety
3. Stage of the five-step - active-listening model involves answering and giving feedback.
systematic desensitization
paraphrasing
cybervetting
responding
4. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
demographics
cognitive therapy
cybervetting
dispositional communication anxiety
5. Service provider used for sending digital communication; usually associated with emails
domain
channel
nominal group technique
virtue ethics
6. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
audience analysis
punctuation
task leader
7. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
asynchronous communication
backchanneling cues
labeling
qualities that define communication
8. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
labeling
learned helplessness
pseudonym
9. This type of communication apprehension occurs only in particular - and typically stressful - contexts
groupthink
situational anxiety
domain
face
10. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
individualism
audience-centered presenter
fidelity
nominal group technique
11. The process of stating verbatim - in a presentation - information derived from an author other than oneself
direct quoting
dialectic
responding
qualifier
12. Having multiple types of connections with another person in your group
feedback
asynchronous
kickoff meeting
multiplexity
13. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
edited books
communication is irreversible
deontology
large-power distance
14. The medium through which a message passes on its way from source to receiver
conflict of interest
communication is irreversible
channel
fields
15. Refers to audience members' general likes and dislikes in relation to particular subjects
large-power distance
audience
attitudes
psychographic profile
16. The minimum number of people needed to achieve the desired results
action items
least group size
situational anxiety
ethos
17. Taking another person's work in full and representing it as your one while making little or nor change to the material
respond
positive reinforcement
global plagiarism
disclosure
18. From the Greek word for 'the word;' it is translated as logic
logos
domain
disclosure
low-context culture
19. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
incremental plagiarism
audience adaptation
consensus
consequentialism
20. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
consequentialism
high-context culture
feedback
ethos
21. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
multiple submissions
communication is irreversible
you cannot not communicate
groupthink
22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
utilitarianism
provinsialism
social loafing
backchanneling cues
23. Being consciously aware of - and paying attention to our communication behavior
utilitarianism
mindful communication
communication
weak uncertainty avoidance
24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
strong uncertainty avoidance
domain
situational anxiety
low cues
25. Communication that is not occurring in real time
communication
large-power distance
asynchronous communication
writer's block
26. Communicators who are located in physical proximity (such as the same room)
small power distance
co-located
plagiarism
action items
27. The first stage of hearing is when you receive the message (or listen to it)
cognitive therapy
receive
learned helplessness
visualization
28. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
labeling
negligence
intercultural communication
factors that can increase stage fright
29. Process of communicating and interpreting communication—the official communication terms for these processes
cognitive therapy
encoding and decoding
subjective listening
beliefs
30. Coming to group conclusion without critical thinking or evaluation of alternatives
talkaholic
discriminate
groupthink
audience-centered presenter
31. The substantive aspect of a message
content
audience analysis
transactional leadership
factors that can increase stage fright
32. The anxiety a person experiences when speaking in public
action items
stage fright
message
message
33. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
feedback
kickoff meeting
demographics
face
34. The extent to which the message after transmission is similar to the message originally transmitted
dialectic
evaluate
fidelity
globalization
35. An audience-centered approach to communication in which other perspectives are taken into account
respond
climate
rhetorical sensitivity
pseudonym
36. The act of interpreting a situation and treating the interpretation as real
fidelity
labeling
receive
laissez-faire leadership
37. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
nominal group technique
two-pizza team
postmodern ethics
qualities that define communication
38. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
mindful communication
provinsialism
responsibility
39. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
ethos
advantages of working in teams
co-located
attitudes
40. Documented tasks assigned to a member for completion by a particular time
you cannot not communicate
action items
direct quoting
understand
41. Cultures that view conflict as natural and potentially positive
visualization
domain
collectivism
weak uncertainty avoidance
42. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
utilitarianism
respond
least group size
43. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
decoding
factors that can increase stage fright
fields
44. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
oral citations
utilitarianism
shyness
content and relationship
45. The overall feel of the group - composed of all the group's relationships
positive reinforcement
climate
face
social loafing
46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
interpret
hearing
collectivism
social loafing
47. The capabilities of the technology used to communicate online
understand
authoritarian leadership
affordances
visualization
48. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
decoding
Maslow's Hierarchy of Needs
patchwork plagiarism
message
49. The way in which people segment a sequence of words or behaviors
affordances
stage fright
punctuation
communication is irreversible
50. When a team meaner slacks off because he know the work will get done regardless of his effort
multiplexity
transactional leadership
discriminate
social loafing