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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time
attitudes
postmodern ethics
action items
paraphrasing
2. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
confirming response
groupthink
deontology
patchwork plagiarism
3. The medium through which a message passes on its way from source to receiver
channel
audience analysis
least group size
permanence of records
4. When employers use internet searches and social networking sites to find out information or screen potential hires
individualism
receive
culture
cybervetting
5. The overall feel of the group - composed of all the group's relationships
climate
fidelity
strong uncertainty avoidance
low cues
6. Cultures that view conflict as a threat and to be avoided
domain
face
strong uncertainty avoidance
low cues
7. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
channel
negligence
responsibility
fidelity
8. In postmodern ethics - the obligation to respond to the actions of others
task leader
content
responsibility
co-located
9. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
least group size
transformational leadership
demographics
labeling
10. Two or more people working together to produce a result they could not have produced on their own
visualization
synergy
communication
psychographic profile
11. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
remember
strong uncertainty avoidance
globalization
positive reinforcement
12. Falsely representing any material obtained from another source as your own work
disclose
large-power distance
least group size
plagiarism
13. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
disclosure
logos
labeling
14. Having multiple types of connections with another person in your group
social loafing
conspicuousness
co-located
multiplexity
15. To say something in return: make an answer; to react in response
respond
beliefs
receiver
provinsialism
16. A leadership style in which the leader is hands-off and allows members to make decisions on their own
attitudes
laissez-faire leadership
decoding
permanence of records
17. The affective aspect of a message
relationship
dialectic
subjective listening
responding
18. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
pseudonym
intercultural communication
systematic desensitization
19. A statement used in your presentation that demonstrates why the source you are referring to is credible
cognitive therapy
multiple submissions
multiplexity
qualifier
20. The substantive aspect of a message
beliefs
parenthetical citations
demographics
content
21. The general predisposition to avoid situations that require communication
communication apprehension
attitudes
relationship
consequentialism
22. From the Greek word for 'the word;' it is translated as logic
logos
noise
asynchronous
fidelity
23. A learned system of meanings which help us make sense in our everyday surroundings
receiver
co-located
culture
nominal group technique
24. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
communication
collectivism
qualities that define communication
low cues
25. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
postmodern ethics
contextual barriers to listening
receiver
low cues
26. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
consequentialism
factors that can increase stage fright
feedback
noise
27. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
utilitarianism
small power distance
conspicuousness
qualifier
28. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
face
communication apprehension
talkaholic
flexible intercultural communication
29. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
channel
authoritarian leadership
groupthink
utilitarianism
30. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
kickoff meeting
advantages of working in teams
ethos
you cannot not communicate
31. Communicators who are located in physical proximity (such as the same room)
feedback
co-located
dispositional communication anxiety
social loafing
32. Motivating team members using a system of rewards and punishments
dialectic
transactional leadership
parenthetical citations
self-interest
33. The capabilities of the technology used to communicate online
small power distance
affordances
globalization
deontology
34. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
evaluate
advantages of working in teams
contextual barriers to listening
writer's block
35. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
feedback
authoritarian leadership
inadequate positive reinforcement
cognitive reconstructing
36. A leadership style in which the leader makes decisions by herself
authoritarian leadership
cybervetting
relationship
provinsialism
37. The process of stating verbatim - in a presentation - information derived from an author other than oneself
globalization
direct quoting
global plagiarism
synergy
38. The result of an act of encoding
high-context culture
rhetorical sensitivity
negligence
message
39. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
situational anxiety
communication
hearing
audience
40. Our public selves that make up who we want to be seen as
affordances
face
consensus
listen
41. Specialized and complicated terminology used by a particular discipline
synchronous
multiple submissions
shyness
jargon
42. A response that shows you care about the person and value what they have to say
stage fright
confirming response
weak uncertainty avoidance
reticence
43. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
democratic leadership
respond
demographics
44. What are the two levels/types of meaning every message transmits?
nominal group technique
inadequate positive reinforcement
shyness
content and relationship
45. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
Editorial columns (opinions pieces)
you cannot not communicate
writer's block
audience-centered presenter
46. Location - cultural differences - gender styles
transactional leadership
contextual barriers to listening
demographics
domain
47. Any condition that affects the fidelity of the message being sent (internal or external)
noise
evaluate
responsibility
fields
48. Cues to let the speaker know you're listening
learned helplessness
systematic desensitization
backchanneling cues
two-pizza team
49. A type of therapy that helps alleviate people's fears through directed conversation
asynchronous
cognitive therapy
disclosure
communication apprehension
50. To bring to mind or think of again; to keep in mind for attention or consideration
social loafing
remember
communication apprehension
ethics