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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The act of interpreting a situation and treating the interoperation as real






2. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






3. A leadership style in which the leader makes decisions by herself






4. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






5. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






6. The first stage of hearing is when you receive the message (or listen to it)






7. The perspective that the ethical quality of an action should be determined by evaluating its consequences






8. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






9. A method that allows a public speaker to integrate research into the body of their text






10. The substantive aspect of a message






11. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






12. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






13. A sense of 'stuckness' when trying to write

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14. Refers to audience members' general likes and dislikes in relation to particular subjects






15. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






16. The source's act of transforming an idea into a message to transmit to a receiver






17. The minimum number of people needed to achieve the desired results






18. Two or more people working together to produce a result they could not have produced on their own






19. Location - cultural differences - gender styles






20. Communication that is not occurring in real time






21. A culture in which meaning is expressed through explicit verbal messages






22. What audience members hold to be true or false






23. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






24. What are the two levels/types of meaning every message transmits?






25. The capabilities of the technology used to communicate online






26. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






27. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






28. Cultures that view conflict as a threat and to be avoided






29. Falsely representing any material obtained from another source as your own work






30. Audience members' likes and dislikes






31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






32. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






33. Submitting the same work for more than one class






34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






35. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






36. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






37. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






38. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






39. The Greek word meaning 'credibility'






40. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






41. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






42. Describes the physical process of sound waves bouncing off of an eardrum






43. When a team meaner slacks off because he know the work will get done regardless of his effort






44. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






46. Stage of the five-step - active-listening model involves answering and giving feedback.






47. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






48. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






49. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






50. The act of interpreting a situation and treating the interpretation as real