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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service provider used for sending digital communication; usually associated with emails






2. In postmodern ethics - the obligation to respond to the actions of others






3. The extent to which the message after transmission is similar to the message originally transmitted






4. From the Greek word for 'the word;' it is translated as logic






5. The act of interpreting a situation and treating the interoperation as real






6. Cultures that view conflict as natural and potentially positive






7. Communication that is not occurring in real-time






8. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






9. Communication that is not occurring in real time






10. Motivating team members using a system of rewards and punishments






11. Location - cultural differences - gender styles






12. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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13. Communicators who are located in physical proximity (such as the same room)






14. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






15. The result of an act of encoding






16. Motivating team members by connecting them to a greater ideal






17. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






18. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






19. This type of communication apprehension occurs only in particular - and typically stressful - contexts






20. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






21. What an audience members judge to be right or wrong






22. The substantive aspect of a message






23. A statement used in your presentation that demonstrates why the source you are referring to is credible






24. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






25. Describes the physical process of sound waves bouncing off of an eardrum






26. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






27. Statistical data about an audience






28. Cultures that view conflict as a threat and to be avoided






29. A method that allows a public speaker to integrate research into the body of their text






30. If in an argument with a friend you may say something you regret but can't take it back






31. Revealing personal or intimate information to an online audience






32. Originator of a message






33. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






34. 'Learning' through experience that you can't change a situation






35. Stage of the five-step - active-listening model involves answering and giving feedback.






36. What are the two levels/types of meaning every message transmits?






37. A culture in which meaning is expressed through explicit verbal messages






38. A learned system of meanings which help us make sense in our everyday surroundings






39. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






40. The minimum number of people needed to achieve the desired results






41. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






42. The affective aspect of a message






43. Being consciously aware of - and paying attention to our communication behavior






44. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. What audience members hold to be true or false






47. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






48. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






49. When employers use internet searches and social networking sites to find out information or screen potential hires






50. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience