SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
relationship
labeling
understand
2. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
groupthink
direct quoting
Maslow's Hierarchy of Needs
small power distance
3. Revealing personal or intimate information to an online audience
communication apprehension
kickoff meeting
receiver
disclose
4. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
fidelity
receiver
multiplexity
collectivism
5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
decoding
audience analysis
direct quoting
attitudes
6. Therapeutic technique that helps alleviate people's fear through directed conversation
channel
noise
cognitive therapy
visualization
7. Originator of a message
utilitarianism
mindful communication
source
asynchronous communication
8. Taking another person's work in full and representing it as your one while making little or nor change to the material
message
global plagiarism
systematic desensitization
situational anxiety
9. Documented tasks assigned to a member for completion by a particular time
deontology
low-context culture
action items
writer's block
10. 'Learning' through experience that you can't change a situation
asynchronous
subjective listening
labeling
learned helplessness
11. Standards for behavior that people don't alter even when the situation warrants
social loafing
receiver
nominal group technique
rigid rules
12. A leadership style in which members participate in the decision-making process
synchronous
learned helplessness
democratic leadership
talkaholic
13. This type of communication apprehension occurs only in particular - and typically stressful - contexts
interpret
situational anxiety
decoding
Maslow's Hierarchy of Needs
14. What an audience members judge to be right or wrong
edited books
weak uncertainty avoidance
feedback
values
15. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
utilitarianism
respond
inadequate positive reinforcement
writer's block
16. Communicators who are located in physical proximity (such as the same room)
relationship
co-located
Maslow's Hierarchy of Needs
communication is irreversible
17. From the Greek word for 'the word;' it is translated as logic
low cues
co-located
communication
logos
18. Falsely representing any material obtained from another source as your own work
dispositional communication anxiety
plagiarism
democratic leadership
contextual barriers to listening
19. What audience members hold to be true or false
self-interest
beliefs
cognitive therapy
attitudes
20. In postmodern ethics - the obligation to respond to the actions of others
least group size
parenthetical citations
democratic leadership
responsibility
21. The overall feel of the group - composed of all the group's relationships
mindful communication
climate
demographics
encoding and decoding
22. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
nominal group technique
inadequate positive reinforcement
subjective listening
low cues
23. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
consensus
qualifier
source
communication
24. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
advantages of working in teams
discriminate
demographics
respond
25. Recasting your interpretation of an event from a different perspective
high-context culture
reframing
synergy
backchanneling cues
26. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
kickoff meeting
message
audience adaptation
utilitarianism
27. The organization style used for referencing citations in your actual presentation
oral citations
beliefs
direct quoting
receiver
28. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
edited books
conspicuousness
situational anxiety
29. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
30. Having multiple types of connections with another person in your group
relationship
beliefs
multiplexity
conspicuousness
31. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
content
asynchronous communication
deontology
32. The act of interpreting a situation and treating the interpretation as real
labeling
cognitive therapy
kickoff meeting
discriminate
33. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
34. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
hearing
systematic desensitization
audience analysis
labeling
35. The source's act of transforming an idea into a message to transmit to a receiver
action items
factors that can increase stage fright
respond
encoding
36. Describes the physical process of sound waves bouncing off of an eardrum
stage fright
globalization
utilitarianism
hearing
37. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
cybervetting
patchwork plagiarism
discriminate
38. Process of communicating and interpreting communication—the official communication terms for these processes
small power distance
encoding and decoding
Maslow's Hierarchy of Needs
disclosure
39. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
consequentialism
Maslow's Hierarchy of Needs
pseudonym
conspicuousness
40. The receiver's act of attaching meaning to a message sent by a source
collectivism
conflict of interest
decoding
asynchronous
41. The affective aspect of a message
attitudes
relationship
provinsialism
collectivism
42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
cognitive therapy
you cannot not communicate
talkaholic
intercultural communication
43. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
multiple submissions
dialectic
individualism
transformational leadership
44. Cues to let the speaker know you're listening
remember
noise
backchanneling cues
climate
45. Those upon whom the ideas - feelings - information - e.g. the message - are presented
Editorial columns (opinions pieces)
subjective listening
audience
high-context culture
46. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
mindful communication
interpret
source
receive
47. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
backchanneling cues
demographics
demographic profile
advantages of working in teams
48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
hearing
cognitive reconstructing
disclose
global plagiarism
49. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
source
Maslow's Hierarchy of Needs
synchronous
kickoff meeting
50. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
communication is irreversible
least group size
ethics
demographic profile