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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
Editorial columns (opinions pieces)
deontology
social loafing
mindful communication
2. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
provinsialism
message
authoritarian leadership
3. The extent to which the message after transmission is similar to the message originally transmitted
backchanneling cues
transformational leadership
ethics
fidelity
4. To say something in return: make an answer; to react in response
edited books
respond
climate
qualifier
5. The receiver's act of attaching meaning to a message sent by a source
decoding
permanence of records
direct quoting
respond
6. To pay attention to sound. To hear something with thoughtful attention: give consideration
intercultural communication
listen
audience-centered presenter
discriminate
7. Considering the benefits or consequences of an action for oneself first - and for others second
content and relationship
self-interest
face
climate
8. Motivating team members by connecting them to a greater ideal
consequentialism
transformational leadership
negligence
receive
9. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
direct quoting
co-located
audience
10. A culture in which meaning is expressed through explicit verbal messages
situational anxiety
source
punctuation
low-context culture
11. Communicators who are located in physical proximity (such as the same room)
co-located
demographic profile
listen
fields
12. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
subjective listening
ethics
intercultural communication
consensus
13. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
provinsialism
nominal group technique
virtue ethics
groupthink
14. Audience members' likes and dislikes
receiver
attitudes
understand
demographics
15. The affective aspect of a message
social loafing
direct quoting
domain
relationship
16. Feeling that you are an unwelcome focus of attention
permanence of records
pseudonym
conspicuousness
transactional leadership
17. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
subjective listening
learned helplessness
weak uncertainty avoidance
contextual barriers to listening
18. Cultures that view conflict as natural and potentially positive
least group size
kickoff meeting
weak uncertainty avoidance
globalization
19. The overall feel of the group - composed of all the group's relationships
responsibility
permanence of records
demographics
climate
20. Documented tasks assigned to a member for completion by a particular time
consequentialism
noise
action items
demographic profile
21. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
direct quoting
listen
deontology
22. A type of therapy that helps alleviate people's fears through directed conversation
punctuation
Maslow's Hierarchy of Needs
cognitive therapy
communication
23. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
fidelity
respond
understand
factors that can increase stage fright
24. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
climate
weak uncertainty avoidance
qualifier
25. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
incremental plagiarism
negligence
encoding and decoding
labeling
26. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
jargon
discriminate
strong uncertainty avoidance
receive
27. A tension between two opposing but valuable preferences
negligence
dialectic
qualifier
dispositional communication anxiety
28. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
provinsialism
feedback
ethics
high-context culture
29. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
multiple submissions
labeling
understand
30. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
groupthink
provinsialism
nominal group technique
conspicuousness
31. The recipient of a message
negligence
high-context culture
receiver
labeling
32. The tendency of a person to avoid social interaction
labeling
talkaholic
domain
shyness
33. The capabilities of the technology used to communicate online
fidelity
affordances
values
consequentialism
34. What are the two levels/types of meaning every message transmits?
systematic desensitization
content and relationship
hearing
democratic leadership
35. This type of communication apprehension occurs only in particular - and typically stressful - contexts
utilitarianism
hearing
situational anxiety
multiple submissions
36. Falsely representing any material obtained from another source as your own work
plagiarism
multiple submissions
authoritarian leadership
social loafing
37. A sense of 'stuckness' when trying to write
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38. What audience members hold to be true or false
content and relationship
beliefs
fields
responsibility
39. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
cognitive therapy
responding
message
demographics
40. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
punctuation
cognitive therapy
source
41. Process of communicating and interpreting communication—the official communication terms for these processes
weak uncertainty avoidance
encoding and decoding
low-context culture
patchwork plagiarism
42. Revealing personal or intimate information to an online audience
audience analysis
audience
individualism
disclose
43. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
affordances
audience adaptation
cognitive therapy
relationship
44. A learned system of meanings which help us make sense in our everyday surroundings
kickoff meeting
culture
low-context culture
values
45. Being consciously aware of - and paying attention to our communication behavior
discriminate
consensus
demographics
mindful communication
46. A leadership style in which the leader makes decisions by herself
ethics
Editorial columns (opinions pieces)
social loafing
authoritarian leadership
47. Our public selves that make up who we want to be seen as
beliefs
synchronous
face
evaluate
48. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
beliefs
two-pizza team
individualism
systematic desensitization
49. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
co-located
large-power distance
authoritarian leadership
psychographic profile
50. The organization style used for referencing citations in your actual presentation
intercultural communication
oral citations
feedback
asynchronous communication