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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






2. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






3. The extent to which the message after transmission is similar to the message originally transmitted






4. To say something in return: make an answer; to react in response






5. The receiver's act of attaching meaning to a message sent by a source






6. To pay attention to sound. To hear something with thoughtful attention: give consideration






7. Considering the benefits or consequences of an action for oneself first - and for others second






8. Motivating team members by connecting them to a greater ideal






9. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






10. A culture in which meaning is expressed through explicit verbal messages






11. Communicators who are located in physical proximity (such as the same room)






12. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






13. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






14. Audience members' likes and dislikes






15. The affective aspect of a message






16. Feeling that you are an unwelcome focus of attention






17. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






18. Cultures that view conflict as natural and potentially positive






19. The overall feel of the group - composed of all the group's relationships






20. Documented tasks assigned to a member for completion by a particular time






21. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






22. A type of therapy that helps alleviate people's fears through directed conversation






23. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






24. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






25. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






26. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






27. A tension between two opposing but valuable preferences






28. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






29. If in an argument with a friend you may say something you regret but can't take it back






30. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






31. The recipient of a message






32. The tendency of a person to avoid social interaction






33. The capabilities of the technology used to communicate online






34. What are the two levels/types of meaning every message transmits?






35. This type of communication apprehension occurs only in particular - and typically stressful - contexts






36. Falsely representing any material obtained from another source as your own work






37. A sense of 'stuckness' when trying to write

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38. What audience members hold to be true or false






39. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






40. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






41. Process of communicating and interpreting communication—the official communication terms for these processes






42. Revealing personal or intimate information to an online audience






43. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






44. A learned system of meanings which help us make sense in our everyday surroundings






45. Being consciously aware of - and paying attention to our communication behavior






46. A leadership style in which the leader makes decisions by herself






47. Our public selves that make up who we want to be seen as






48. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






49. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






50. The organization style used for referencing citations in your actual presentation