SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline
consensus
rhetorical sensitivity
logos
jargon
2. Describes the physical process of sound waves bouncing off of an eardrum
hearing
direct quoting
qualities that define communication
labeling
3. A culture in which meaning is expressed through explicit verbal messages
face
social loafing
attitudes
low-context culture
4. A leadership style in which the leader makes decisions by herself
virtue ethics
low-context culture
remember
authoritarian leadership
5. Being adaptive - creative - and experimental in your communication style
co-located
evaluate
virtue ethics
flexible intercultural communication
6. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
relationship
jargon
encoding
7. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
collectivism
rhetorical sensitivity
kickoff meeting
8. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
confirming response
negligence
message
high-context culture
9. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
authoritarian leadership
fields
task leader
edited books
10. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
weak uncertainty avoidance
talkaholic
source
11. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
co-located
qualities that define communication
multiple submissions
consequentialism
12. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
relationship
asynchronous communication
groupthink
13. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
flexible intercultural communication
affordances
conflict of interest
contextual barriers to listening
14. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
audience-centered presenter
provinsialism
confirming response
asynchronous
15. Location - cultural differences - gender styles
individualism
situational anxiety
oral citations
contextual barriers to listening
16. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
dispositional communication anxiety
jargon
contextual barriers to listening
kickoff meeting
17. Our public selves that make up who we want to be seen as
face
advantages of working in teams
psychographic profile
ethical dilemma
18. The Greek word meaning 'credibility'
qualities that define communication
ethos
responsibility
large-power distance
19. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
audience analysis
virtue ethics
co-located
parenthetical citations
20. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
flexible intercultural communication
rigid rules
edited books
cognitive therapy
21. To bring to mind or think of again; to keep in mind for attention or consideration
high-context culture
audience analysis
labeling
remember
22. The general predisposition to avoid situations that require communication
situational anxiety
values
communication apprehension
encoding
23. The anxiety a person experiences when speaking in public
attitudes
Editorial columns (opinions pieces)
climate
stage fright
24. A type of therapy that helps alleviate people's fears through directed conversation
face
cognitive therapy
audience
transformational leadership
25. The first stage of hearing is when you receive the message (or listen to it)
backchanneling cues
audience
paraphrasing
receive
26. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
ethos
permanence of records
writer's block
disclose
27. Considering the benefits or consequences of an action for oneself first - and for others second
encoding
mindful communication
social loafing
self-interest
28. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
postmodern ethics
high-context culture
labeling
29. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
ethos
transformational leadership
audience adaptation
30. Shyness or communication apprehension
reticence
encoding
individualism
labeling
31. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
large-power distance
pseudonym
edited books
fidelity
32. What an audience members judge to be right or wrong
values
responding
least group size
evaluate
33. The act of interpreting a situation and treating the interoperation as real
labeling
domain
channel
negligence
34. The organization style used for referencing citations in your actual presentation
oral citations
incremental plagiarism
fields
source
35. A tension between two opposing but valuable preferences
listen
task leader
dialectic
cognitive therapy
36. Refers to audience members' general likes and dislikes in relation to particular subjects
punctuation
source
attitudes
weak uncertainty avoidance
37. To say something in return: make an answer; to react in response
patchwork plagiarism
source
respond
you cannot not communicate
38. 'Learning' through experience that you can't change a situation
asynchronous
learned helplessness
content and relationship
demographics
39. Feeling that you are an unwelcome focus of attention
ethos
conspicuousness
social loafing
asynchronous communication
40. Two or more people working together to produce a result they could not have produced on their own
synergy
writer's block
low cues
social loafing
41. The substantive aspect of a message
hearing
strong uncertainty avoidance
content
social loafing
42. Stage of the five-step - active-listening model involves answering and giving feedback.
cognitive reconstructing
learned helplessness
ethics
responding
43. Communication that is not occurring in real-time
demographics
asynchronous
edited books
message
44. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
audience analysis
ethical dilemma
consequentialism
conflict of interest
45. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
paraphrasing
pseudonym
nominal group technique
confirming response
46. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
reticence
individualism
confirming response
47. Revealing personal or intimate information to an online audience
communication is irreversible
disclose
writer's block
incremental plagiarism
48. Coming to group conclusion without critical thinking or evaluation of alternatives
labeling
shyness
groupthink
parenthetical citations
49. The overall feel of the group - composed of all the group's relationships
noise
fields
discriminate
climate
50. Service provider used for sending digital communication; usually associated with emails
domain
democratic leadership
receiver
global plagiarism