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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The receiver's act of attaching meaning to a message sent by a source
values
audience analysis
oral citations
decoding
2. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
responsibility
groupthink
paraphrasing
hearing
3. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
utilitarianism
punctuation
nominal group technique
hearing
4. A leadership style in which members participate in the decision-making process
writer's block
nominal group technique
interpret
democratic leadership
5. The substantive aspect of a message
dispositional communication anxiety
direct quoting
jargon
content
6. Revealing personal or intimate information to an online audience
disclose
attitudes
globalization
advantages of working in teams
7. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
pseudonym
listen
subjective listening
8. Mediated communication that occurs with both participants attending message exchange in real-time
audience
hearing
synchronous
asynchronous communication
9. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
contextual barriers to listening
respond
qualities that define communication
social loafing
10. What an audience members judge to be right or wrong
values
hearing
cognitive therapy
remember
11. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
labeling
audience
factors that can increase stage fright
globalization
12. Being consciously aware of - and paying attention to our communication behavior
dialectic
mindful communication
situational anxiety
evaluate
13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
cognitive reconstructing
action items
discriminate
authoritarian leadership
14. When employers use internet searches and social networking sites to find out information or screen potential hires
responding
cybervetting
advantages of working in teams
situational anxiety
15. The capabilities of the technology used to communicate online
writer's block
synergy
affordances
message
16. Documented tasks assigned to a member for completion by a particular time
rigid rules
action items
oral citations
consensus
17. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
mindful communication
dispositional communication anxiety
advantages of working in teams
talkaholic
18. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
weak uncertainty avoidance
paraphrasing
high-context culture
19. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
audience analysis
demographics
listen
asynchronous communication
20. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
incremental plagiarism
individualism
remember
positive reinforcement
21. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
visualization
rigid rules
ethos
individualism
22. The tendency of a person to avoid social interaction
postmodern ethics
shyness
factors that can increase stage fright
action items
23. The medium through which a message passes on its way from source to receiver
channel
ethics
conflict of interest
patchwork plagiarism
24. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
demographic profile
direct quoting
subjective listening
encoding
25. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
hearing
fields
transformational leadership
26. The act of interpreting a situation and treating the interpretation as real
communication is irreversible
labeling
intercultural communication
situational anxiety
27. Motivating team members by connecting them to a greater ideal
affordances
transformational leadership
culture
content and relationship
28. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
disclosure
communication
large-power distance
audience adaptation
29. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
demographics
pseudonym
fidelity
mindful communication
30. A response that shows you care about the person and value what they have to say
decoding
confirming response
you cannot not communicate
authoritarian leadership
31. The process of stating verbatim - in a presentation - information derived from an author other than oneself
subjective listening
direct quoting
affordances
individualism
32. What are the two levels/types of meaning every message transmits?
democratic leadership
situational anxiety
content and relationship
hearing
33. Cues to let the speaker know you're listening
message
patchwork plagiarism
multiple submissions
backchanneling cues
34. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
small power distance
global plagiarism
message
35. Two or more people working together to produce a result they could not have produced on their own
groupthink
feedback
strong uncertainty avoidance
synergy
36. The normal anxiety people experience when they find themselves in a stressful situation
beliefs
audience
situational anxiety
edited books
37. Location - cultural differences - gender styles
contextual barriers to listening
ethical dilemma
deontology
laissez-faire leadership
38. A method that allows a public speaker to integrate research into the body of their text
factors that can increase stage fright
paraphrasing
parenthetical citations
authoritarian leadership
39. Statistical data about an audience
contextual barriers to listening
large-power distance
demographics
remember
40. To say something in return: make an answer; to react in response
oral citations
virtue ethics
respond
responsibility
41. A tension between two opposing but valuable preferences
rhetorical sensitivity
dialectic
remember
consensus
42. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
values
intercultural communication
low cues
nominal group technique
43. Feeling that you are an unwelcome focus of attention
rigid rules
fidelity
conspicuousness
climate
44. Refers to audience members' general likes and dislikes in relation to particular subjects
ethics
attitudes
conspicuousness
culture
45. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
global plagiarism
backchanneling cues
fidelity
46. Being adaptive - creative - and experimental in your communication style
cybervetting
paraphrasing
flexible intercultural communication
consensus
47. Having multiple types of connections with another person in your group
qualifier
multiplexity
psychographic profile
pseudonym
48. The extent to which the message after transmission is similar to the message originally transmitted
two-pizza team
affordances
fidelity
rigid rules
49. The act of interpreting a situation and treating the interoperation as real
asynchronous communication
least group size
labeling
shyness
50. Communication that is not occurring in real time
asynchronous communication
learned helplessness
systematic desensitization
authoritarian leadership
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