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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
rigid rules
responsibility
factors that can increase stage fright
qualities that define communication
2. A culture in which meaning is expressed through explicit verbal messages
low-context culture
consequentialism
cognitive therapy
receive
3. A leadership style in which members participate in the decision-making process
synchronous
psychographic profile
cognitive reconstructing
democratic leadership
4. To bring to mind or think of again; to keep in mind for attention or consideration
remember
democratic leadership
demographics
synchronous
5. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
qualities that define communication
mindful communication
asynchronous
6. Refers to audience members' general likes and dislikes in relation to particular subjects
paraphrasing
self-interest
attitudes
positive reinforcement
7. This type of communication apprehension occurs only in particular - and typically stressful - contexts
parenthetical citations
situational anxiety
inadequate positive reinforcement
beliefs
8. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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9. When a team meaner slacks off because he know the work will get done regardless of his effort
audience adaptation
interpret
social loafing
source
10. The affective aspect of a message
relationship
provinsialism
situational anxiety
talkaholic
11. What audience members hold to be true or false
visualization
beliefs
asynchronous communication
low cues
12. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
evaluate
climate
disclosure
13. A statement used in your presentation that demonstrates why the source you are referring to is credible
visualization
culture
qualifier
ethical dilemma
14. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
low cues
feedback
hearing
high-context culture
15. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
ethics
deontology
receive
two-pizza team
16. This type of leader emphasizes accomplishing goals and managing time above all else
synergy
reticence
cognitive therapy
task leader
17. The receiver's act of attaching meaning to a message sent by a source
two-pizza team
shyness
decoding
attitudes
18. Communication that is not occurring in real-time
asynchronous
self-interest
edited books
logos
19. If in an argument with a friend you may say something you regret but can't take it back
audience analysis
task leader
communication is irreversible
transformational leadership
20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
listen
provinsialism
individualism
stage fright
21. The general predisposition to avoid situations that require communication
message
communication apprehension
asynchronous
content
22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
authoritarian leadership
audience-centered presenter
content
negligence
23. Shyness or communication apprehension
conspicuousness
responsibility
reticence
dialectic
24. Any condition that affects the fidelity of the message being sent (internal or external)
noise
audience-centered presenter
rhetorical sensitivity
affordances
25. The minimum number of people needed to achieve the desired results
responding
labeling
least group size
social loafing
26. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
social loafing
rigid rules
situational anxiety
large-power distance
27. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
social loafing
situational anxiety
talkaholic
conflict of interest
28. 'Learning' through experience that you can't change a situation
encoding
global plagiarism
demographics
learned helplessness
29. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
self-interest
cognitive therapy
consensus
virtue ethics
30. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
ethical dilemma
negligence
you cannot not communicate
disclose
31. Audience members' likes and dislikes
content and relationship
virtue ethics
cybervetting
attitudes
32. The overall feel of the group - composed of all the group's relationships
climate
shyness
communication apprehension
values
33. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
audience adaptation
self-interest
provinsialism
social loafing
34. The tendency of a person to avoid social interaction
logos
small power distance
shyness
demographics
35. The recipient of a message
face
global plagiarism
receiver
cognitive therapy
36. A sense of 'stuckness' when trying to write
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37. A learned system of meanings which help us make sense in our everyday surroundings
cognitive therapy
multiple submissions
culture
labeling
38. Revealing personal or intimate information to an online audience
shyness
culture
disclose
multiplexity
39. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
weak uncertainty avoidance
flexible intercultural communication
rhetorical sensitivity
40. Taking another person's work in full and representing it as your one while making little or nor change to the material
groupthink
high-context culture
oral citations
global plagiarism
41. The organization style used for referencing citations in your actual presentation
discriminate
Maslow's Hierarchy of Needs
oral citations
hearing
42. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
respond
audience analysis
receiver
affordances
43. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
labeling
transformational leadership
pseudonym
audience
44. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
permanence of records
conflict of interest
multiple submissions
ethical dilemma
45. The medium through which a message passes on its way from source to receiver
least group size
channel
cognitive therapy
communication is irreversible
46. Being consciously aware of - and paying attention to our communication behavior
weak uncertainty avoidance
plagiarism
mindful communication
relationship
47. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
encoding
disclose
globalization
laissez-faire leadership
48. Our public selves that make up who we want to be seen as
face
rhetorical sensitivity
least group size
encoding
49. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
you cannot not communicate
qualities that define communication
paraphrasing
cognitive therapy
50. Service provider used for sending digital communication; usually associated with emails
values
pseudonym
domain
receive