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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real-time






2. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






3. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






4. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






5. Audience members' likes and dislikes






6. The substantive aspect of a message






7. The medium through which a message passes on its way from source to receiver






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. The normal anxiety people experience when they find themselves in a stressful situation






10. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






11. Our public selves that make up who we want to be seen as






12. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






13. Mediated communication that occurs with both participants attending message exchange in real-time






14. A method that allows a public speaker to integrate research into the body of their text






15. The recipient of a message






16. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






17. The perspective that the ethical quality of an action should be determined by evaluating its consequences






18. Documented tasks assigned to a member for completion by a particular time






19. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






20. Falsely representing any material obtained from another source as your own work






21. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






22. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






23. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






24. Taking another person's work in full and representing it as your one while making little or nor change to the material






25. Any condition that affects the fidelity of the message being sent (internal or external)






26. Service provider used for sending digital communication; usually associated with emails






27. The process of stating verbatim - in a presentation - information derived from an author other than oneself






28. The general predisposition to avoid situations that require communication






29. An audience-centered approach to communication in which other perspectives are taken into account






30. From the Greek word for 'the word;' it is translated as logic






31. What audience members hold to be true or false






32. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






34. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






35. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






36. Stage of the five-step - active-listening model involves answering and giving feedback.






37. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






38. Cultures that view conflict as natural and potentially positive






39. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






40. To bring to mind or think of again; to keep in mind for attention or consideration






41. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






42. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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43. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






44. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






45. This type of communication apprehension occurs only in particular - and typically stressful - contexts






46. When a team meaner slacks off because he know the work will get done regardless of his effort






47. The act of interpreting a situation and treating the interoperation as real






48. The way in which people segment a sequence of words or behaviors






49. A learned system of meanings which help us make sense in our everyday surroundings






50. A response that shows you care about the person and value what they have to say