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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In postmodern ethics - the obligation to respond to the actions of others
subjective listening
reframing
low-context culture
responsibility
2. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
respond
talkaholic
ethics
pseudonym
3. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
conspicuousness
remember
parenthetical citations
4. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
action items
receive
inadequate positive reinforcement
content
5. Recasting your interpretation of an event from a different perspective
virtue ethics
democratic leadership
reframing
receiver
6. The organization style used for referencing citations in your actual presentation
oral citations
positive reinforcement
climate
cognitive therapy
7. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
backchanneling cues
patchwork plagiarism
interpret
8. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
communication apprehension
transformational leadership
you cannot not communicate
dispositional communication anxiety
9. Communication that is not occurring in real-time
consensus
dispositional communication anxiety
rhetorical sensitivity
asynchronous
10. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
content and relationship
large-power distance
audience-centered presenter
intercultural communication
11. The recipient of a message
qualifier
task leader
receiver
demographics
12. The overall feel of the group - composed of all the group's relationships
climate
synergy
Maslow's Hierarchy of Needs
interpret
13. A leadership style in which members participate in the decision-making process
dialectic
qualifier
domain
democratic leadership
14. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
message
communication is irreversible
individualism
listen
15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
consensus
message
dispositional communication anxiety
cognitive therapy
16. Describes the physical process of sound waves bouncing off of an eardrum
social loafing
shyness
fields
hearing
17. The first stage of hearing is when you receive the message (or listen to it)
receive
encoding and decoding
positive reinforcement
disclosure
18. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
multiplexity
confirming response
visualization
19. What audience members hold to be true or false
Editorial columns (opinions pieces)
beliefs
audience-centered presenter
groupthink
20. Motivating team members using a system of rewards and punishments
asynchronous communication
permanence of records
transactional leadership
communication is irreversible
21. Communicators who are located in physical proximity (such as the same room)
Maslow's Hierarchy of Needs
least group size
two-pizza team
co-located
22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
values
action items
conflict of interest
23. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
advantages of working in teams
co-located
situational anxiety
utilitarianism
24. The receiver's act of attaching meaning to a message sent by a source
cognitive reconstructing
decoding
demographic profile
understand
25. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
deontology
transformational leadership
incremental plagiarism
punctuation
26. A sense of 'stuckness' when trying to write
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27. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
shyness
labeling
audience analysis
interpret
28. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
large-power distance
receiver
deontology
psychographic profile
29. When a team meaner slacks off because he know the work will get done regardless of his effort
deontology
social loafing
channel
jargon
30. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
culture
virtue ethics
paraphrasing
domain
31. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
subjective listening
visualization
attitudes
oral citations
32. Statistical data about an audience
transactional leadership
postmodern ethics
demographics
conspicuousness
33. The tendency of a person to avoid social interaction
cybervetting
shyness
writer's block
contextual barriers to listening
34. Communication that is not occurring in real time
respond
transactional leadership
utilitarianism
asynchronous communication
35. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
interpret
plagiarism
channel
36. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
situational anxiety
dialectic
self-interest
37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
psychographic profile
situational anxiety
systematic desensitization
rhetorical sensitivity
38. A statement used in your presentation that demonstrates why the source you are referring to is credible
ethos
labeling
qualifier
virtue ethics
39. The act of interpreting a situation and treating the interpretation as real
feedback
synchronous
labeling
values
40. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
global plagiarism
demographics
Editorial columns (opinions pieces)
least group size
41. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
cognitive therapy
communication apprehension
logos
42. Having multiple types of connections with another person in your group
attitudes
multiplexity
laissez-faire leadership
communication is irreversible
43. Refers to audience members' general likes and dislikes in relation to particular subjects
reframing
attitudes
plagiarism
direct quoting
44. The source's act of transforming an idea into a message to transmit to a receiver
labeling
encoding
values
groupthink
45. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
message
small power distance
demographics
social loafing
46. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
inadequate positive reinforcement
intercultural communication
labeling
audience adaptation
47. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
writer's block
high-context culture
stage fright
48. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
encoding and decoding
communication apprehension
deontology
49. Two or more people working together to produce a result they could not have produced on their own
paraphrasing
kickoff meeting
synergy
fidelity
50. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
cognitive reconstructing
multiplexity
groupthink
situational anxiety