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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






2. The minimum number of people needed to achieve the desired results






3. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






4. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






5. What audience members hold to be true or false






6. 'Learning' through experience that you can't change a situation






7. The normal anxiety people experience when they find themselves in a stressful situation






8. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






9. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






10. In postmodern ethics - the obligation to respond to the actions of others






11. The substantive aspect of a message






12. The interplay between encoding and decoding messages






13. Communicators who are located in physical proximity (such as the same room)






14. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






15. The tendency of a person to avoid social interaction






16. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






18. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






19. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






20. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






21. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






22. A leadership style in which the leader is hands-off and allows members to make decisions on their own






23. Taking another person's work in full and representing it as your one while making little or nor change to the material






24. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






25. Our public selves that make up who we want to be seen as






26. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






27. The perspective that the ethical quality of an action should be determined by evaluating its consequences






28. Cultures that view conflict as natural and potentially positive






29. Communication that is not occurring in real-time






30. A sense of 'stuckness' when trying to write

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31. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






32. Cues to let the speaker know you're listening






33. Documented tasks assigned to a member for completion by a particular time






34. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






35. Communication that is not occurring in real time






36. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






37. Describes the physical process of sound waves bouncing off of an eardrum






38. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






39. What an audience members judge to be right or wrong






40. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






41. Coming to group conclusion without critical thinking or evaluation of alternatives






42. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






43. A method that allows a public speaker to integrate research into the body of their text






44. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






45. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






46. A learned system of meanings which help us make sense in our everyday surroundings






47. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






48. Standards for behavior that people don't alter even when the situation warrants






49. The process in which you are engaging when you share personal or intimate information with an online audience






50. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another