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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The interplay between encoding and decoding messages






2. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. This type of leader emphasizes accomplishing goals and managing time above all else






5. In postmodern ethics - the obligation to respond to the actions of others






6. Audience members' likes and dislikes






7. Cultures that view conflict as a threat and to be avoided






8. The act of interpreting a situation and treating the interpretation as real






9. Therapeutic technique that helps alleviate people's fear through directed conversation






10. Falsely representing any material obtained from another source as your own work






11. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






12. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






13. The medium through which a message passes on its way from source to receiver






14. From the Greek word for 'the word;' it is translated as logic






15. The extent to which the message after transmission is similar to the message originally transmitted






16. This type of communication apprehension occurs only in particular - and typically stressful - contexts






17. The affective aspect of a message






18. Process of communicating and interpreting communication—the official communication terms for these processes






19. Feeling that you are an unwelcome focus of attention






20. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. Stage of the five-step - active-listening model involves answering and giving feedback.






23. Communicators who are located in physical proximity (such as the same room)






24. A culture in which meaning is expressed through explicit verbal messages






25. Those upon whom the ideas - feelings - information - e.g. the message - are presented






26. A tension between two opposing but valuable preferences






27. Motivating team members using a system of rewards and punishments






28. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






29. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






30. Considering the benefits or consequences of an action for oneself first - and for others second






31. Taking another person's work in full and representing it as your one while making little or nor change to the material






32. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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33. 'Learning' through experience that you can't change a situation






34. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






35. Specialized and complicated terminology used by a particular discipline






36. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






37. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






38. Statistical data about an audience






39. A sense of 'stuckness' when trying to write

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40. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






41. Motivating team members by connecting them to a greater ideal






42. The receiver's act of attaching meaning to a message sent by a source






43. To bring to mind or think of again; to keep in mind for attention or consideration






44. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






45. The first stage of hearing is when you receive the message (or listen to it)






46. Location - cultural differences - gender styles






47. The general predisposition to avoid situations that require communication






48. The normal anxiety people experience when they find themselves in a stressful situation






49. Submitting the same work for more than one class






50. Mediated communication that occurs with both participants attending message exchange in real-time