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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To bring to mind or think of again; to keep in mind for attention or consideration
beliefs
multiplexity
remember
synergy
2. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
reticence
learned helplessness
provinsialism
3. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
beliefs
feedback
shyness
4. The source's act of transforming an idea into a message to transmit to a receiver
task leader
encoding
subjective listening
qualifier
5. The act of interpreting a situation and treating the interpretation as real
virtue ethics
labeling
beliefs
message
6. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
hearing
audience analysis
conflict of interest
contextual barriers to listening
7. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
Editorial columns (opinions pieces)
decoding
feedback
edited books
8. Two or more people working together to produce a result they could not have produced on their own
ethics
synergy
message
punctuation
9. A leadership style in which the leader makes decisions by herself
negligence
authoritarian leadership
co-located
cybervetting
10. This type of communication apprehension occurs only in particular - and typically stressful - contexts
collectivism
nominal group technique
situational anxiety
confirming response
11. The minimum number of people needed to achieve the desired results
discriminate
responsibility
nominal group technique
least group size
12. In postmodern ethics - the obligation to respond to the actions of others
situational anxiety
consensus
audience analysis
responsibility
13. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
listen
weak uncertainty avoidance
transformational leadership
high-context culture
14. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
conflict of interest
nominal group technique
psychographic profile
confirming response
15. Cues to let the speaker know you're listening
weak uncertainty avoidance
responding
backchanneling cues
fidelity
16. A tension between two opposing but valuable preferences
low-context culture
plagiarism
cognitive therapy
dialectic
17. Falsely representing any material obtained from another source as your own work
plagiarism
audience-centered presenter
learned helplessness
multiplexity
18. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
psychographic profile
systematic desensitization
rigid rules
19. Our public selves that make up who we want to be seen as
hearing
social loafing
logos
face
20. When employers use internet searches and social networking sites to find out information or screen potential hires
paraphrasing
co-located
cybervetting
punctuation
21. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
positive reinforcement
strong uncertainty avoidance
cognitive therapy
22. When a team meaner slacks off because he know the work will get done regardless of his effort
consequentialism
least group size
social loafing
co-located
23. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
positive reinforcement
situational anxiety
hearing
virtue ethics
24. A learned system of meanings which help us make sense in our everyday surroundings
mindful communication
culture
relationship
co-located
25. Communication that is not occurring in real-time
subjective listening
task leader
asynchronous
relationship
26. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
understand
plagiarism
positive reinforcement
27. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
audience adaptation
face
large-power distance
discriminate
28. A culture in which meaning is expressed through explicit verbal messages
content and relationship
low-context culture
listen
rigid rules
29. Originator of a message
respond
content and relationship
source
values
30. Service provider used for sending digital communication; usually associated with emails
beliefs
attitudes
two-pizza team
domain
31. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
synchronous
positive reinforcement
responsibility
32. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
synchronous
nominal group technique
stage fright
deontology
33. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
co-located
utilitarianism
punctuation
audience adaptation
34. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
fidelity
asynchronous communication
stage fright
35. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
discriminate
affordances
weak uncertainty avoidance
cognitive reconstructing
36. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
situational anxiety
positive reinforcement
labeling
domain
37. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
cognitive therapy
climate
collectivism
laissez-faire leadership
38. Cultures that view conflict as a threat and to be avoided
communication
psychographic profile
disclosure
strong uncertainty avoidance
39. Specialized and complicated terminology used by a particular discipline
dispositional communication anxiety
jargon
groupthink
postmodern ethics
40. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
audience-centered presenter
positive reinforcement
negligence
backchanneling cues
41. Describes the physical process of sound waves bouncing off of an eardrum
hearing
demographics
asynchronous communication
face
42. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
responsibility
low cues
postmodern ethics
patchwork plagiarism
43. Documented tasks assigned to a member for completion by a particular time
qualities that define communication
communication apprehension
encoding
action items
44. What audience members hold to be true or false
beliefs
responsibility
cognitive therapy
talkaholic
45. Coming to group conclusion without critical thinking or evaluation of alternatives
evaluate
affordances
backchanneling cues
groupthink
46. Communicators who are located in physical proximity (such as the same room)
co-located
demographic profile
inadequate positive reinforcement
consequentialism
47. The anxiety a person experiences when speaking in public
stage fright
values
cognitive therapy
consensus
48. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
ethical dilemma
inadequate positive reinforcement
global plagiarism
large-power distance
49. The perspective that the ethical quality of an action should be determined by evaluating its consequences
logos
systematic desensitization
consequentialism
talkaholic
50. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
virtue ethics
two-pizza team
cognitive therapy
postmodern ethics