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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






2. Those upon whom the ideas - feelings - information - e.g. the message - are presented






3. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






4. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






5. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






6. A learned system of meanings which help us make sense in our everyday surroundings






7. A method that allows a public speaker to integrate research into the body of their text






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






10. Submitting the same work for more than one class






11. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






12. The way in which people segment a sequence of words or behaviors






13. Communicators who are located in physical proximity (such as the same room)






14. Revealing personal or intimate information to an online audience






15. Stage of the five-step - active-listening model involves answering and giving feedback.






16. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






17. Motivating team members using a system of rewards and punishments






18. Standards for behavior that people don't alter even when the situation warrants






19. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






20. Two or more people working together to produce a result they could not have produced on their own






21. Motivating team members by connecting them to a greater ideal






22. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






23. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






24. From the Greek word for 'the word;' it is translated as logic






25. The capabilities of the technology used to communicate online






26. Therapeutic technique that helps alleviate people's fear through directed conversation






27. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






28. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






29. The general predisposition to avoid situations that require communication






30. A leadership style in which members participate in the decision-making process






31. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






32. The Greek word meaning 'credibility'






33. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






34. A tension between two opposing but valuable preferences






35. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






36. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






37. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






38. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






39. An audience-centered approach to communication in which other perspectives are taken into account






40. Cues to let the speaker know you're listening






41. Audience members' likes and dislikes






42. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






43. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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44. 'Learning' through experience that you can't change a situation






45. To bring to mind or think of again; to keep in mind for attention or consideration






46. Taking another person's work in full and representing it as your one while making little or nor change to the material






47. This type of leader emphasizes accomplishing goals and managing time above all else






48. The source's act of transforming an idea into a message to transmit to a receiver






49. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






50. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions