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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
self-interest
learned helplessness
laissez-faire leadership
2. A sense of 'stuckness' when trying to write
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3. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
groupthink
cognitive reconstructing
mindful communication
factors that can increase stage fright
4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
two-pizza team
positive reinforcement
audience-centered presenter
content
5. The first stage of hearing is when you receive the message (or listen to it)
receive
stage fright
feedback
audience
6. Communicators who are located in physical proximity (such as the same room)
authoritarian leadership
visualization
Editorial columns (opinions pieces)
co-located
7. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
strong uncertainty avoidance
demographic profile
receiver
culture
8. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
noise
subjective listening
authoritarian leadership
writer's block
9. What an audience members judge to be right or wrong
confirming response
values
decoding
inadequate positive reinforcement
10. Two or more people working together to produce a result they could not have produced on their own
conspicuousness
synergy
factors that can increase stage fright
positive reinforcement
11. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
labeling
face
systematic desensitization
12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
reticence
flexible intercultural communication
negligence
reframing
13. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
nominal group technique
evaluate
consequentialism
co-located
14. Stage of the five-step - active-listening model involves answering and giving feedback.
beliefs
conspicuousness
systematic desensitization
responding
15. The tendency of a person to avoid social interaction
shyness
values
utilitarianism
domain
16. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
discriminate
dispositional communication anxiety
message
17. Motivating team members using a system of rewards and punishments
logos
transactional leadership
incremental plagiarism
dispositional communication anxiety
18. Communication that is not occurring in real time
ethos
face
democratic leadership
asynchronous communication
19. The capabilities of the technology used to communicate online
rigid rules
encoding and decoding
demographics
affordances
20. The process in which you are engaging when you share personal or intimate information with an online audience
message
pseudonym
disclosure
direct quoting
21. From the Greek word for 'the word;' it is translated as logic
logos
talkaholic
large-power distance
decoding
22. The overall feel of the group - composed of all the group's relationships
individualism
climate
task leader
flexible intercultural communication
23. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
negligence
democratic leadership
intercultural communication
reticence
24. Statistical data about an audience
audience analysis
demographics
laissez-faire leadership
ethos
25. A leadership style in which the leader is hands-off and allows members to make decisions on their own
incremental plagiarism
weak uncertainty avoidance
conflict of interest
laissez-faire leadership
26. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
weak uncertainty avoidance
transformational leadership
direct quoting
fields
27. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
fidelity
content and relationship
noise
28. A method that allows a public speaker to integrate research into the body of their text
responsibility
shyness
parenthetical citations
mindful communication
29. Submitting the same work for more than one class
factors that can increase stage fright
intercultural communication
discriminate
multiple submissions
30. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
consensus
shyness
multiplexity
deontology
31. A leadership style in which the leader makes decisions by herself
evaluate
co-located
social loafing
authoritarian leadership
32. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
interpret
large-power distance
receiver
flexible intercultural communication
33. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
ethical dilemma
postmodern ethics
beliefs
paraphrasing
34. Therapeutic technique that helps alleviate people's fear through directed conversation
collectivism
cognitive therapy
demographics
communication apprehension
35. The normal anxiety people experience when they find themselves in a stressful situation
punctuation
communication is irreversible
situational anxiety
social loafing
36. What audience members hold to be true or false
flexible intercultural communication
laissez-faire leadership
oral citations
beliefs
37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
reframing
conflict of interest
parenthetical citations
38. Documented tasks assigned to a member for completion by a particular time
kickoff meeting
action items
content
transactional leadership
39. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
two-pizza team
face
understand
visualization
40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
decoding
talkaholic
advantages of working in teams
encoding
41. The extent to which the message after transmission is similar to the message originally transmitted
evaluate
understand
fidelity
communication
42. A statement used in your presentation that demonstrates why the source you are referring to is credible
flexible intercultural communication
qualifier
cognitive therapy
audience analysis
43. The act of interpreting a situation and treating the interpretation as real
source
communication apprehension
co-located
labeling
44. The Greek word meaning 'credibility'
labeling
transactional leadership
asynchronous
ethos
45. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
interpret
collectivism
audience analysis
task leader
46. The recipient of a message
weak uncertainty avoidance
patchwork plagiarism
utilitarianism
receiver
47. A learned system of meanings which help us make sense in our everyday surroundings
plagiarism
source
writer's block
culture
48. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
plagiarism
large-power distance
synergy
49. Being adaptive - creative - and experimental in your communication style
nominal group technique
disclose
flexible intercultural communication
situational anxiety
50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
postmodern ethics
dispositional communication anxiety
kickoff meeting
encoding