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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






2. Submitting the same work for more than one class






3. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






4. Originator of a message






5. Our public selves that make up who we want to be seen as






6. Shyness or communication apprehension






7. Statistical data about an audience






8. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






9. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






10. Communication that is not occurring in real-time






11. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






12. The Greek word meaning 'credibility'






13. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






14. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






15. Two or more people working together to produce a result they could not have produced on their own






16. The extent to which the message after transmission is similar to the message originally transmitted






17. Considering the benefits or consequences of an action for oneself first - and for others second






18. The tendency of a person to avoid social interaction






19. The normal anxiety people experience when they find themselves in a stressful situation






20. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






21. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






22. The interplay between encoding and decoding messages






23. The anxiety a person experiences when speaking in public






24. An audience-centered approach to communication in which other perspectives are taken into account






25. 'Learning' through experience that you can't change a situation






26. What audience members hold to be true or false






27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






28. A culture in which meaning is expressed through explicit verbal messages






29. A leadership style in which members participate in the decision-making process






30. The process of stating verbatim - in a presentation - information derived from an author other than oneself






31. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






32. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






33. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






34. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






35. A leadership style in which the leader is hands-off and allows members to make decisions on their own






36. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






37. When employers use internet searches and social networking sites to find out information or screen potential hires






38. When a team meaner slacks off because he know the work will get done regardless of his effort






39. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






40. The overall feel of the group - composed of all the group's relationships






41. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






42. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






43. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






44. Coming to group conclusion without critical thinking or evaluation of alternatives






45. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






46. A method that allows a public speaker to integrate research into the body of their text






47. Taking another person's work in full and representing it as your one while making little or nor change to the material






48. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






49. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






50. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means