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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To say something in return: make an answer; to react in response






2. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






3. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






4. A leadership style in which members participate in the decision-making process






5. The interplay between encoding and decoding messages






6. Having multiple types of connections with another person in your group






7. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






8. Documented tasks assigned to a member for completion by a particular time






9. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






10. From the Greek word for 'the word;' it is translated as logic






11. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






12. Considering the benefits or consequences of an action for oneself first - and for others second






13. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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14. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






15. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






16. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






17. Shyness or communication apprehension






18. Cultures that view conflict as a threat and to be avoided






19. What an audience members judge to be right or wrong






20. Recasting your interpretation of an event from a different perspective






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. Motivating team members by connecting them to a greater ideal






23. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






24. Coming to group conclusion without critical thinking or evaluation of alternatives






25. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






26. Mediated communication that occurs with both participants attending message exchange in real-time






27. To pay attention to sound. To hear something with thoughtful attention: give consideration






28. If in an argument with a friend you may say something you regret but can't take it back






29. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






30. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






31. Process of communicating and interpreting communication—the official communication terms for these processes






32. A tension between two opposing but valuable preferences






33. Standards for behavior that people don't alter even when the situation warrants






34. To bring to mind or think of again; to keep in mind for attention or consideration






35. The organization style used for referencing citations in your actual presentation






36. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






37. A response that shows you care about the person and value what they have to say






38. This type of leader emphasizes accomplishing goals and managing time above all else






39. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






40. The medium through which a message passes on its way from source to receiver






41. Originator of a message






42. The result of an act of encoding






43. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






44. The way in which people segment a sequence of words or behaviors






45. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






46. The minimum number of people needed to achieve the desired results






47. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






48. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






49. Describes the physical process of sound waves bouncing off of an eardrum






50. The recipient of a message