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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The overall feel of the group - composed of all the group's relationships
receive
evaluate
Maslow's Hierarchy of Needs
climate
2. A statement used in your presentation that demonstrates why the source you are referring to is credible
paraphrasing
synergy
qualifier
responsibility
3. Taking another person's work in full and representing it as your one while making little or nor change to the material
affordances
cognitive therapy
global plagiarism
communication is irreversible
4. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
groupthink
demographic profile
incremental plagiarism
rigid rules
5. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
respond
audience-centered presenter
social loafing
6. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
laissez-faire leadership
patchwork plagiarism
audience adaptation
pseudonym
7. Our public selves that make up who we want to be seen as
face
Editorial columns (opinions pieces)
receiver
low cues
8. The interplay between encoding and decoding messages
feedback
rhetorical sensitivity
systematic desensitization
audience
9. Audience members' likes and dislikes
plagiarism
ethical dilemma
attitudes
reticence
10. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
asynchronous communication
dialectic
systematic desensitization
11. 'Learning' through experience that you can't change a situation
social loafing
provinsialism
nominal group technique
learned helplessness
12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
values
affordances
groupthink
13. A type of therapy that helps alleviate people's fears through directed conversation
virtue ethics
responding
shyness
cognitive therapy
14. Having multiple types of connections with another person in your group
factors that can increase stage fright
disclose
multiplexity
small power distance
15. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
communication
postmodern ethics
feedback
responding
16. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
labeling
permanence of records
jargon
talkaholic
17. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
transformational leadership
Editorial columns (opinions pieces)
stage fright
reframing
18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
responsibility
flexible intercultural communication
audience adaptation
utilitarianism
19. The source's act of transforming an idea into a message to transmit to a receiver
discriminate
encoding
decoding
multiplexity
20. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
logos
audience analysis
situational anxiety
large-power distance
21. To bring to mind or think of again; to keep in mind for attention or consideration
individualism
demographics
weak uncertainty avoidance
remember
22. Motivating team members using a system of rewards and punishments
groupthink
transactional leadership
receive
parenthetical citations
23. What an audience members judge to be right or wrong
psychographic profile
fidelity
small power distance
values
24. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
social loafing
low-context culture
source
25. Motivating team members by connecting them to a greater ideal
transformational leadership
jargon
synchronous
least group size
26. The receiver's act of attaching meaning to a message sent by a source
you cannot not communicate
noise
decoding
encoding and decoding
27. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
cybervetting
cognitive therapy
ethical dilemma
28. A leadership style in which the leader makes decisions by herself
demographic profile
responding
audience analysis
authoritarian leadership
29. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
fields
authoritarian leadership
multiplexity
understand
30. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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31. A sense of 'stuckness' when trying to write
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32. Mediated communication that occurs with both participants attending message exchange in real-time
groupthink
synchronous
evaluate
small power distance
33. The tendency of a person to avoid social interaction
patchwork plagiarism
shyness
postmodern ethics
consequentialism
34. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
utilitarianism
transactional leadership
communication is irreversible
low cues
35. A leadership style in which the leader is hands-off and allows members to make decisions on their own
strong uncertainty avoidance
laissez-faire leadership
high-context culture
large-power distance
36. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
ethics
demographic profile
kickoff meeting
affordances
37. The first stage of hearing is when you receive the message (or listen to it)
contextual barriers to listening
social loafing
receive
ethics
38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
consequentialism
reframing
fields
demographics
39. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
evaluate
discriminate
subjective listening
factors that can increase stage fright
40. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
interpret
asynchronous communication
evaluate
weak uncertainty avoidance
41. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
stage fright
communication apprehension
dispositional communication anxiety
shyness
42. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
demographics
provinsialism
utilitarianism
labeling
43. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
mindful communication
contextual barriers to listening
audience
44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
source
weak uncertainty avoidance
large-power distance
audience-centered presenter
45. The anxiety a person experiences when speaking in public
multiplexity
learned helplessness
communication is irreversible
stage fright
46. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
edited books
ethos
evaluate
47. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
consequentialism
direct quoting
you cannot not communicate
incremental plagiarism
48. The affective aspect of a message
relationship
hearing
audience
contextual barriers to listening
49. Falsely representing any material obtained from another source as your own work
incremental plagiarism
learned helplessness
plagiarism
stage fright
50. Cultures that view conflict as natural and potentially positive
demographics
incremental plagiarism
least group size
weak uncertainty avoidance