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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






2. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






3. A culture in which meaning is expressed through explicit verbal messages






4. Those upon whom the ideas - feelings - information - e.g. the message - are presented






5. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






6. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






7. The affective aspect of a message






8. The general predisposition to avoid situations that require communication






9. Cultures that view conflict as a threat and to be avoided






10. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






11. The act of interpreting a situation and treating the interoperation as real






12. Coming to group conclusion without critical thinking or evaluation of alternatives






13. If in an argument with a friend you may say something you regret but can't take it back






14. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






15. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






16. Considering the benefits or consequences of an action for oneself first - and for others second






17. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






18. A statement used in your presentation that demonstrates why the source you are referring to is credible






19. The organization style used for referencing citations in your actual presentation






20. This type of leader emphasizes accomplishing goals and managing time above all else






21. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






22. An audience-centered approach to communication in which other perspectives are taken into account






23. The tendency of a person to avoid social interaction






24. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






25. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






26. To pay attention to sound. To hear something with thoughtful attention: give consideration






27. Therapeutic technique that helps alleviate people's fear through directed conversation






28. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






29. Documented tasks assigned to a member for completion by a particular time






30. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






31. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






32. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






33. What audience members hold to be true or false






34. In postmodern ethics - the obligation to respond to the actions of others






35. A response that shows you care about the person and value what they have to say






36. Communication that is not occurring in real-time






37. Two or more people working together to produce a result they could not have produced on their own






38. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






39. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






41. Cultures that view conflict as natural and potentially positive






42. A sense of 'stuckness' when trying to write

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43. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






44. Motivating team members using a system of rewards and punishments






45. A tension between two opposing but valuable preferences






46. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






47. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






48. The first stage of hearing is when you receive the message (or listen to it)






49. Statistical data about an audience






50. A leadership style in which the leader makes decisions by herself







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Can you answer 50 questions in 15 minutes?


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