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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which the leader makes decisions by herself






2. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






3. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






4. Refers to audience members' general likes and dislikes in relation to particular subjects






5. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






6. Specialized and complicated terminology used by a particular discipline






7. The substantive aspect of a message






8. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






9. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






10. To bring to mind or think of again; to keep in mind for attention or consideration






11. A culture in which meaning is expressed through explicit verbal messages






12. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






13. 'Learning' through experience that you can't change a situation






14. The receiver's act of attaching meaning to a message sent by a source






15. A method that allows a public speaker to integrate research into the body of their text






16. Audience members' likes and dislikes






17. The extent to which the message after transmission is similar to the message originally transmitted






18. The normal anxiety people experience when they find themselves in a stressful situation






19. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






20. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






22. Revealing personal or intimate information to an online audience






23. Motivating team members by connecting them to a greater ideal






24. Originator of a message






25. The process in which you are engaging when you share personal or intimate information with an online audience






26. A tension between two opposing but valuable preferences






27. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






28. Therapeutic technique that helps alleviate people's fear through directed conversation






29. Documented tasks assigned to a member for completion by a particular time






30. The interplay between encoding and decoding messages






31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






32. The first stage of hearing is when you receive the message (or listen to it)






33. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






34. Having multiple types of connections with another person in your group






35. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






36. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






37. Standards for behavior that people don't alter even when the situation warrants






38. Being consciously aware of - and paying attention to our communication behavior






39. The result of an act of encoding






40. Stage of the five-step - active-listening model involves answering and giving feedback.






41. When employers use internet searches and social networking sites to find out information or screen potential hires






42. The source's act of transforming an idea into a message to transmit to a receiver






43. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






44. What audience members hold to be true or false






45. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






46. Our public selves that make up who we want to be seen as






47. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






48. Cultures that view conflict as a threat and to be avoided






49. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






50. Describes the physical process of sound waves bouncing off of an eardrum