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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






2. A statement used in your presentation that demonstrates why the source you are referring to is credible






3. The normal anxiety people experience when they find themselves in a stressful situation






4. The overall feel of the group - composed of all the group's relationships






5. Submitting the same work for more than one class






6. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






7. To say something in return: make an answer; to react in response






8. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






9. The capabilities of the technology used to communicate online






10. Stage of the five-step - active-listening model involves answering and giving feedback.






11. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






12. The medium through which a message passes on its way from source to receiver






13. Location - cultural differences - gender styles






14. The organization style used for referencing citations in your actual presentation






15. Falsely representing any material obtained from another source as your own work






16. The Greek word meaning 'credibility'






17. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






18. A tension between two opposing but valuable preferences






19. The extent to which the message after transmission is similar to the message originally transmitted






20. What are the two levels/types of meaning every message transmits?






21. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






22. The minimum number of people needed to achieve the desired results






23. The way in which people segment a sequence of words or behaviors






24. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






25. Those upon whom the ideas - feelings - information - e.g. the message - are presented






26. The act of interpreting a situation and treating the interpretation as real






27. Having multiple types of connections with another person in your group






28. The process in which you are engaging when you share personal or intimate information with an online audience






29. Motivating team members using a system of rewards and punishments






30. In postmodern ethics - the obligation to respond to the actions of others






31. This type of leader emphasizes accomplishing goals and managing time above all else






32. The perspective that the ethical quality of an action should be determined by evaluating its consequences






33. The recipient of a message






34. The general predisposition to avoid situations that require communication






35. The source's act of transforming an idea into a message to transmit to a receiver






36. Specialized and complicated terminology used by a particular discipline






37. A type of therapy that helps alleviate people's fears through directed conversation






38. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






39. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






40. The receiver's act of attaching meaning to a message sent by a source






41. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






42. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






43. A leadership style in which members participate in the decision-making process






44. A sense of 'stuckness' when trying to write

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45. Communication that is not occurring in real-time






46. When employers use internet searches and social networking sites to find out information or screen potential hires






47. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






48. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






50. Standards for behavior that people don't alter even when the situation warrants