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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
climate
paraphrasing
co-located
2. Communicators who are located in physical proximity (such as the same room)
co-located
remember
self-interest
reticence
3. A method that allows a public speaker to integrate research into the body of their text
paraphrasing
two-pizza team
parenthetical citations
asynchronous
4. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
demographics
contextual barriers to listening
disclose
5. The affective aspect of a message
intercultural communication
relationship
talkaholic
audience analysis
6. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
dialectic
large-power distance
message
understand
7. The substantive aspect of a message
factors that can increase stage fright
writer's block
strong uncertainty avoidance
content
8. A response that shows you care about the person and value what they have to say
provinsialism
Editorial columns (opinions pieces)
confirming response
positive reinforcement
9. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
ethical dilemma
responsibility
oral citations
interpret
10. A statement used in your presentation that demonstrates why the source you are referring to is credible
virtue ethics
qualifier
labeling
you cannot not communicate
11. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
communication is irreversible
groupthink
demographic profile
mindful communication
12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
listen
negligence
advantages of working in teams
cognitive therapy
13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
communication is irreversible
beliefs
self-interest
discriminate
14. Communication that is not occurring in real time
qualities that define communication
asynchronous communication
learned helplessness
asynchronous
15. The organization style used for referencing citations in your actual presentation
low-context culture
oral citations
laissez-faire leadership
groupthink
16. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
mindful communication
culture
collectivism
flexible intercultural communication
17. Stage of the five-step - active-listening model involves answering and giving feedback.
synergy
deontology
low cues
responding
18. Statistical data about an audience
Editorial columns (opinions pieces)
pseudonym
demographics
edited books
19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
situational anxiety
small power distance
conspicuousness
visualization
20. The Greek word meaning 'credibility'
ethos
intercultural communication
least group size
transactional leadership
21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
attitudes
systematic desensitization
psychographic profile
channel
22. The medium through which a message passes on its way from source to receiver
two-pizza team
self-interest
channel
qualifier
23. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
mindful communication
provinsialism
channel
patchwork plagiarism
24. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
writer's block
democratic leadership
rhetorical sensitivity
talkaholic
25. The process in which you are engaging when you share personal or intimate information with an online audience
utilitarianism
systematic desensitization
you cannot not communicate
disclosure
26. Those upon whom the ideas - feelings - information - e.g. the message - are presented
democratic leadership
learned helplessness
consensus
audience
27. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
audience
cognitive therapy
ethics
28. Documented tasks assigned to a member for completion by a particular time
transformational leadership
advantages of working in teams
consensus
action items
29. What audience members hold to be true or false
patchwork plagiarism
globalization
beliefs
flexible intercultural communication
30. The perspective that the ethical quality of an action should be determined by evaluating its consequences
labeling
consequentialism
rhetorical sensitivity
pseudonym
31. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
qualities that define communication
deontology
authoritarian leadership
responsibility
32. A tension between two opposing but valuable preferences
audience-centered presenter
individualism
dialectic
understand
33. What are the two levels/types of meaning every message transmits?
dispositional communication anxiety
receiver
content and relationship
rigid rules
34. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
action items
direct quoting
high-context culture
social loafing
35. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
respond
conflict of interest
direct quoting
psychographic profile
36. The capabilities of the technology used to communicate online
affordances
message
audience
nominal group technique
37. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
attitudes
understand
synergy
transformational leadership
38. The act of interpreting a situation and treating the interoperation as real
decoding
groupthink
synchronous
labeling
39. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
democratic leadership
low-context culture
cognitive reconstructing
ethical dilemma
40. This type of communication apprehension occurs only in particular - and typically stressful - contexts
negligence
situational anxiety
encoding and decoding
factors that can increase stage fright
41. Having multiple types of connections with another person in your group
multiplexity
transformational leadership
demographics
audience adaptation
42. Motivating team members by connecting them to a greater ideal
groupthink
transformational leadership
disclosure
writer's block
43. From the Greek word for 'the word;' it is translated as logic
rigid rules
talkaholic
evaluate
logos
44. The normal anxiety people experience when they find themselves in a stressful situation
culture
audience adaptation
situational anxiety
ethics
45. Cues to let the speaker know you're listening
message
rigid rules
systematic desensitization
backchanneling cues
46. Being adaptive - creative - and experimental in your communication style
message
democratic leadership
flexible intercultural communication
groupthink
47. What an audience members judge to be right or wrong
communication is irreversible
values
you cannot not communicate
provinsialism
48. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
asynchronous communication
receiver
factors that can increase stage fright
audience analysis
49. When employers use internet searches and social networking sites to find out information or screen potential hires
you cannot not communicate
disclosure
cybervetting
postmodern ethics
50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
authoritarian leadership
learned helplessness
kickoff meeting
low cues