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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






2. A tension between two opposing but valuable preferences






3. The affective aspect of a message






4. Specialized and complicated terminology used by a particular discipline






5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






6. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






7. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






8. The recipient of a message






9. Mediated communication that occurs with both participants attending message exchange in real-time






10. Revealing personal or intimate information to an online audience






11. The source's act of transforming an idea into a message to transmit to a receiver






12. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






13. Documented tasks assigned to a member for completion by a particular time






14. The interplay between encoding and decoding messages






15. A method that allows a public speaker to integrate research into the body of their text






16. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






17. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






19. Two or more people working together to produce a result they could not have produced on their own






20. Communicators who are located in physical proximity (such as the same room)






21. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






22. Communication that is not occurring in real time






23. Recasting your interpretation of an event from a different perspective






24. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






25. The overall feel of the group - composed of all the group's relationships






26. Motivating team members by connecting them to a greater ideal






27. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






28. Statistical data about an audience






29. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






30. Therapeutic technique that helps alleviate people's fear through directed conversation






31. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






32. A leadership style in which members participate in the decision-making process






33. The process in which you are engaging when you share personal or intimate information with an online audience






34. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






35. Coming to group conclusion without critical thinking or evaluation of alternatives






36. What audience members hold to be true or false






37. Shyness or communication apprehension






38. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






39. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






40. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






41. A culture in which meaning is expressed through explicit verbal messages






42. The act of interpreting a situation and treating the interoperation as real






43. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






44. Service provider used for sending digital communication; usually associated with emails






45. The extent to which the message after transmission is similar to the message originally transmitted






46. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






47. The organization style used for referencing citations in your actual presentation






48. A learned system of meanings which help us make sense in our everyday surroundings






49. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






50. What an audience members judge to be right or wrong