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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The act of interpreting a situation and treating the interpretation as real






2. A leadership style in which the leader is hands-off and allows members to make decisions on their own






3. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






4. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






5. The first stage of hearing is when you receive the message (or listen to it)






6. Process of communicating and interpreting communication—the official communication terms for these processes






7. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






8. The medium through which a message passes on its way from source to receiver






9. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






12. The perspective that the ethical quality of an action should be determined by evaluating its consequences






13. Two or more people working together to produce a result they could not have produced on their own






14. Our public selves that make up who we want to be seen as






15. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






16. 'Learning' through experience that you can't change a situation






17. The capabilities of the technology used to communicate online






18. To bring to mind or think of again; to keep in mind for attention or consideration






19. Submitting the same work for more than one class






20. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






21. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






22. The minimum number of people needed to achieve the desired results






23. Mediated communication that occurs with both participants attending message exchange in real-time






24. The affective aspect of a message






25. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






26. Falsely representing any material obtained from another source as your own work






27. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






28. Revealing personal or intimate information to an online audience






29. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






30. Statistical data about an audience






31. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






32. A sense of 'stuckness' when trying to write

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33. A leadership style in which members participate in the decision-making process






34. Standards for behavior that people don't alter even when the situation warrants






35. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






36. If in an argument with a friend you may say something you regret but can't take it back






37. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






38. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






39. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






40. The interplay between encoding and decoding messages






41. The result of an act of encoding






42. A leadership style in which the leader makes decisions by herself






43. Recasting your interpretation of an event from a different perspective






44. The extent to which the message after transmission is similar to the message originally transmitted






45. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






46. Feeling that you are an unwelcome focus of attention






47. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






48. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






49. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






50. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience