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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






2. Communication that is not occurring in real time






3. The act of interpreting a situation and treating the interoperation as real






4. Shyness or communication apprehension






5. The result of an act of encoding






6. What an audience members judge to be right or wrong






7. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






8. Taking another person's work in full and representing it as your one while making little or nor change to the material






9. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






10. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






11. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






12. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






13. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






14. This type of leader emphasizes accomplishing goals and managing time above all else






15. Communicators who are located in physical proximity (such as the same room)






16. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






17. To pay attention to sound. To hear something with thoughtful attention: give consideration






18. Being adaptive - creative - and experimental in your communication style






19. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






20. Revealing personal or intimate information to an online audience






21. Recasting your interpretation of an event from a different perspective






22. If in an argument with a friend you may say something you regret but can't take it back






23. Any condition that affects the fidelity of the message being sent (internal or external)






24. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






25. Motivating team members by connecting them to a greater ideal






26. The act of interpreting a situation and treating the interpretation as real






27. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






28. A leadership style in which members participate in the decision-making process






29. 'Learning' through experience that you can't change a situation






30. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






31. The Greek word meaning 'credibility'






32. Cultures that view conflict as a threat and to be avoided






33. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






34. In postmodern ethics - the obligation to respond to the actions of others






35. A leadership style in which the leader makes decisions by herself






36. A culture in which meaning is expressed through explicit verbal messages






37. Submitting the same work for more than one class






38. What audience members hold to be true or false






39. Audience members' likes and dislikes






40. The interplay between encoding and decoding messages






41. The first stage of hearing is when you receive the message (or listen to it)






42. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






43. Originator of a message






44. An audience-centered approach to communication in which other perspectives are taken into account






45. A leadership style in which the leader is hands-off and allows members to make decisions on their own






46. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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47. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






48. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






49. Those upon whom the ideas - feelings - information - e.g. the message - are presented






50. Mediated communication that occurs with both participants attending message exchange in real-time