Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






2. Our public selves that make up who we want to be seen as






3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






4. Cultures that view conflict as a threat and to be avoided






5. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






6. The overall feel of the group - composed of all the group's relationships






7. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






8. In postmodern ethics - the obligation to respond to the actions of others






9. The extent to which the message after transmission is similar to the message originally transmitted






10. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






11. When a team meaner slacks off because he know the work will get done regardless of his effort






12. A leadership style in which the leader makes decisions by herself






13. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






14. A response that shows you care about the person and value what they have to say






15. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






16. A culture in which meaning is expressed through explicit verbal messages






17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






18. The tendency of a person to avoid social interaction






19. Coming to group conclusion without critical thinking or evaluation of alternatives






20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






21. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






22. What audience members hold to be true or false






23. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






24. This type of leader emphasizes accomplishing goals and managing time above all else






25. Taking another person's work in full and representing it as your one while making little or nor change to the material






26. 'Learning' through experience that you can't change a situation






27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






28. Submitting the same work for more than one class






29. The act of interpreting a situation and treating the interoperation as real






30. The medium through which a message passes on its way from source to receiver






31. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






32. Recasting your interpretation of an event from a different perspective






33. The first stage of hearing is when you receive the message (or listen to it)






34. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






35. Cues to let the speaker know you're listening






36. Being adaptive - creative - and experimental in your communication style






37. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






38. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






39. A method that allows a public speaker to integrate research into the body of their text






40. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






41. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






42. When employers use internet searches and social networking sites to find out information or screen potential hires






43. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






44. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






45. Location - cultural differences - gender styles






46. Service provider used for sending digital communication; usually associated with emails






47. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






48. The Greek word meaning 'credibility'






49. A leadership style in which members participate in the decision-making process






50. Mediated communication that occurs with both participants attending message exchange in real-time