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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






2. Falsely representing any material obtained from another source as your own work






3. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






4. Our public selves that make up who we want to be seen as






5. The extent to which the message after transmission is similar to the message originally transmitted






6. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






7. Recasting your interpretation of an event from a different perspective






8. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






9. Having multiple types of connections with another person in your group






10. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






11. The tendency of a person to avoid social interaction






12. The anxiety a person experiences when speaking in public






13. Motivating team members using a system of rewards and punishments






14. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






15. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






16. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






17. The process in which you are engaging when you share personal or intimate information with an online audience






18. Shyness or communication apprehension






19. The organization style used for referencing citations in your actual presentation






20. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






21. What are the two levels/types of meaning every message transmits?






22. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






23. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






24. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






25. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






26. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






28. Cues to let the speaker know you're listening






29. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






30. Considering the benefits or consequences of an action for oneself first - and for others second






31. The perspective that the ethical quality of an action should be determined by evaluating its consequences






32. To say something in return: make an answer; to react in response






33. A sense of 'stuckness' when trying to write


34. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






35. An audience-centered approach to communication in which other perspectives are taken into account






36. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






37. This type of communication apprehension occurs only in particular - and typically stressful - contexts






38. Originator of a message






39. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






40. What audience members hold to be true or false






41. To bring to mind or think of again; to keep in mind for attention or consideration






42. Feeling that you are an unwelcome focus of attention






43. Communication that is not occurring in real time






44. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






45. Coming to group conclusion without critical thinking or evaluation of alternatives






46. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






47. A leadership style in which the leader makes decisions by herself






48. In postmodern ethics - the obligation to respond to the actions of others






49. The medium through which a message passes on its way from source to receiver






50. Revealing personal or intimate information to an online audience