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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An audience-centered approach to communication in which other perspectives are taken into account






2. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






3. The substantive aspect of a message






4. Mediated communication that occurs with both participants attending message exchange in real-time






5. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






6. Refers to audience members' general likes and dislikes in relation to particular subjects






7. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






8. The source's act of transforming an idea into a message to transmit to a receiver






9. Feeling that you are an unwelcome focus of attention






10. A leadership style in which members participate in the decision-making process






11. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






12. The Greek word meaning 'credibility'






13. The general predisposition to avoid situations that require communication






14. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






15. The normal anxiety people experience when they find themselves in a stressful situation






16. Location - cultural differences - gender styles






17. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






18. The process in which you are engaging when you share personal or intimate information with an online audience






19. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






20. Describes the physical process of sound waves bouncing off of an eardrum






21. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






22. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






23. Motivating team members by connecting them to a greater ideal






24. The tendency of a person to avoid social interaction






25. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






26. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






27. The minimum number of people needed to achieve the desired results






28. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






29. To pay attention to sound. To hear something with thoughtful attention: give consideration






30. Statistical data about an audience






31. This type of communication apprehension occurs only in particular - and typically stressful - contexts






32. The organization style used for referencing citations in your actual presentation






33. A response that shows you care about the person and value what they have to say






34. Communicators who are located in physical proximity (such as the same room)






35. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






36. Stage of the five-step - active-listening model involves answering and giving feedback.






37. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






38. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






39. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






40. Two or more people working together to produce a result they could not have produced on their own






41. Cultures that view conflict as natural and potentially positive






42. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






43. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






44. Revealing personal or intimate information to an online audience






45. The interplay between encoding and decoding messages






46. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






47. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






48. Cultures that view conflict as a threat and to be avoided






49. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






50. Documented tasks assigned to a member for completion by a particular time