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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The act of interpreting a situation and treating the interpretation as real






2. The recipient of a message






3. Cultures that view conflict as a threat and to be avoided






4. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






5. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






6. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






7. Falsely representing any material obtained from another source as your own work






8. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






9. Our public selves that make up who we want to be seen as






10. Revealing personal or intimate information to an online audience






11. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






12. Process of communicating and interpreting communication—the official communication terms for these processes






13. Service provider used for sending digital communication; usually associated with emails






14. A sense of 'stuckness' when trying to write

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15. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






16. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






17. This type of leader emphasizes accomplishing goals and managing time above all else






18. A tension between two opposing but valuable preferences






19. Taking another person's work in full and representing it as your one while making little or nor change to the material






20. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






21. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






22. Recasting your interpretation of an event from a different perspective






23. A culture in which meaning is expressed through explicit verbal messages






24. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






25. Two or more people working together to produce a result they could not have produced on their own






26. The source's act of transforming an idea into a message to transmit to a receiver






27. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






28. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






29. A statement used in your presentation that demonstrates why the source you are referring to is credible






30. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






31. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






32. Motivating team members using a system of rewards and punishments






33. Communication that is not occurring in real-time






34. The minimum number of people needed to achieve the desired results






35. The Greek word meaning 'credibility'






36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






37. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






38. The overall feel of the group - composed of all the group's relationships






39. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






40. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






42. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






43. What are the two levels/types of meaning every message transmits?






44. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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45. The way in which people segment a sequence of words or behaviors






46. A leadership style in which members participate in the decision-making process






47. If in an argument with a friend you may say something you regret but can't take it back






48. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






49. Originator of a message






50. Statistical data about an audience







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Can you answer 50 questions in 15 minutes?


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