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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






2. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






5. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






6. Refers to audience members' general likes and dislikes in relation to particular subjects






7. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






8. The extent to which the message after transmission is similar to the message originally transmitted






9. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






10. The act of interpreting a situation and treating the interpretation as real






11. Having multiple types of connections with another person in your group






12. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






13. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






14. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






15. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






16. A learned system of meanings which help us make sense in our everyday surroundings






17. The organization style used for referencing citations in your actual presentation






18. Location - cultural differences - gender styles






19. Revealing personal or intimate information to an online audience






20. Recasting your interpretation of an event from a different perspective






21. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






22. Standards for behavior that people don't alter even when the situation warrants






23. When employers use internet searches and social networking sites to find out information or screen potential hires






24. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






25. Taking another person's work in full and representing it as your one while making little or nor change to the material






26. Motivating team members by connecting them to a greater ideal






27. The overall feel of the group - composed of all the group's relationships






28. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






29. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






30. The recipient of a message






31. Process of communicating and interpreting communication—the official communication terms for these processes






32. Feeling that you are an unwelcome focus of attention






33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






34. Originator of a message






35. Service provider used for sending digital communication; usually associated with emails






36. Coming to group conclusion without critical thinking or evaluation of alternatives






37. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






38. The anxiety a person experiences when speaking in public






39. The result of an act of encoding






40. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






41. A culture in which meaning is expressed through explicit verbal messages






42. The first stage of hearing is when you receive the message (or listen to it)






43. Audience members' likes and dislikes






44. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






45. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






46. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






47. If in an argument with a friend you may say something you regret but can't take it back






48. Shyness or communication apprehension






49. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






50. Documented tasks assigned to a member for completion by a particular time