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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline






2. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






3. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






4. Process of communicating and interpreting communication—the official communication terms for these processes






5. A culture in which meaning is expressed through explicit verbal messages






6. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






7. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






8. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






9. The tendency of a person to avoid social interaction






10. Being consciously aware of - and paying attention to our communication behavior






11. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






12. The first stage of hearing is when you receive the message (or listen to it)






13. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






14. What are the two levels/types of meaning every message transmits?






15. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






16. A sense of 'stuckness' when trying to write

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17. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






18. To bring to mind or think of again; to keep in mind for attention or consideration






19. The medium through which a message passes on its way from source to receiver






20. 'Learning' through experience that you can't change a situation






21. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






22. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






23. A leadership style in which the leader is hands-off and allows members to make decisions on their own






24. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






25. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






26. The affective aspect of a message






27. The capabilities of the technology used to communicate online






28. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






29. When employers use internet searches and social networking sites to find out information or screen potential hires






30. Having multiple types of connections with another person in your group






31. The process in which you are engaging when you share personal or intimate information with an online audience






32. Recasting your interpretation of an event from a different perspective






33. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






34. Mediated communication that occurs with both participants attending message exchange in real-time






35. Describes the physical process of sound waves bouncing off of an eardrum






36. To say something in return: make an answer; to react in response






37. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






38. The act of interpreting a situation and treating the interpretation as real






39. A learned system of meanings which help us make sense in our everyday surroundings






40. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






41. The source's act of transforming an idea into a message to transmit to a receiver






42. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






43. A leadership style in which the leader makes decisions by herself






44. The anxiety a person experiences when speaking in public






45. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






46. The substantive aspect of a message






47. Motivating team members using a system of rewards and punishments






48. An audience-centered approach to communication in which other perspectives are taken into account






49. Being adaptive - creative - and experimental in your communication style






50. Two or more people working together to produce a result they could not have produced on their own







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