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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






2. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






3. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






4. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






5. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






6. A leadership style in which the leader makes decisions by herself






7. What audience members hold to be true or false






8. Submitting the same work for more than one class






9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






10. Mediated communication that occurs with both participants attending message exchange in real-time






11. The general predisposition to avoid situations that require communication






12. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






13. Shyness or communication apprehension






14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






15. Taking another person's work in full and representing it as your one while making little or nor change to the material






16. The Greek word meaning 'credibility'






17. A learned system of meanings which help us make sense in our everyday surroundings






18. Our public selves that make up who we want to be seen as






19. The first stage of hearing is when you receive the message (or listen to it)






20. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






21. The organization style used for referencing citations in your actual presentation






22. The medium through which a message passes on its way from source to receiver






23. The source's act of transforming an idea into a message to transmit to a receiver






24. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






25. What an audience members judge to be right or wrong






26. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






27. To bring to mind or think of again; to keep in mind for attention or consideration






28. Service provider used for sending digital communication; usually associated with emails






29. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






30. Location - cultural differences - gender styles






31. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






32. A method that allows a public speaker to integrate research into the body of their text






33. A type of therapy that helps alleviate people's fears through directed conversation






34. Communication that is not occurring in real-time






35. When a team meaner slacks off because he know the work will get done regardless of his effort






36. Refers to audience members' general likes and dislikes in relation to particular subjects






37. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






38. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






39. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






40. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






41. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






42. A statement used in your presentation that demonstrates why the source you are referring to is credible






43. Originator of a message






44. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






45. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






46. Being adaptive - creative - and experimental in your communication style






47. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






48. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






49. Statistical data about an audience






50. Considering the benefits or consequences of an action for oneself first - and for others second