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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






2. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






3. To pay attention to sound. To hear something with thoughtful attention: give consideration






4. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






5. To say something in return: make an answer; to react in response






6. Two or more people working together to produce a result they could not have produced on their own






7. The affective aspect of a message






8. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






9. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






10. From the Greek word for 'the word;' it is translated as logic






11. Feeling that you are an unwelcome focus of attention






12. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. A statement used in your presentation that demonstrates why the source you are referring to is credible






15. Audience members' likes and dislikes






16. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






17. The general predisposition to avoid situations that require communication






18. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






19. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






20. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






21. A response that shows you care about the person and value what they have to say






22. The capabilities of the technology used to communicate online






23. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






24. The interplay between encoding and decoding messages






25. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






26. Considering the benefits or consequences of an action for oneself first - and for others second






27. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






28. The act of interpreting a situation and treating the interpretation as real






29. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






30. Shyness or communication apprehension






31. Specialized and complicated terminology used by a particular discipline






32. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






33. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






34. Therapeutic technique that helps alleviate people's fear through directed conversation






35. An audience-centered approach to communication in which other perspectives are taken into account






36. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






37. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






38. Mediated communication that occurs with both participants attending message exchange in real-time






39. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






40. Motivating team members using a system of rewards and punishments






41. Refers to audience members' general likes and dislikes in relation to particular subjects






42. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






43. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






44. Coming to group conclusion without critical thinking or evaluation of alternatives






45. Any condition that affects the fidelity of the message being sent (internal or external)






46. Being adaptive - creative - and experimental in your communication style






47. What audience members hold to be true or false






48. The receiver's act of attaching meaning to a message sent by a source






49. Falsely representing any material obtained from another source as your own work






50. A culture in which meaning is expressed through explicit verbal messages







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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