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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Revealing personal or intimate information to an online audience
logos
disclose
permanence of records
encoding and decoding
2. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
cybervetting
cognitive therapy
fidelity
3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
qualities that define communication
you cannot not communicate
talkaholic
transactional leadership
4. Being adaptive - creative - and experimental in your communication style
receive
flexible intercultural communication
punctuation
noise
5. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
decoding
audience
co-located
6. A leadership style in which the leader makes decisions by herself
parenthetical citations
flexible intercultural communication
authoritarian leadership
asynchronous
7. What audience members hold to be true or false
ethics
low cues
beliefs
contextual barriers to listening
8. The substantive aspect of a message
communication
ethical dilemma
parenthetical citations
content
9. The process in which you are engaging when you share personal or intimate information with an online audience
learned helplessness
social loafing
climate
disclosure
10. Shyness or communication apprehension
reticence
laissez-faire leadership
conflict of interest
action items
11. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
factors that can increase stage fright
parenthetical citations
incremental plagiarism
fidelity
12. Communication that is not occurring in real time
asynchronous communication
stage fright
jargon
message
13. Cues to let the speaker know you're listening
logos
cybervetting
backchanneling cues
situational anxiety
14. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
visualization
task leader
co-located
15. From the Greek word for 'the word;' it is translated as logic
logos
groupthink
subjective listening
qualifier
16. Service provider used for sending digital communication; usually associated with emails
domain
audience adaptation
cognitive therapy
provinsialism
17. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
cognitive therapy
culture
permanence of records
qualifier
18. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
globalization
confirming response
situational anxiety
19. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
two-pizza team
visualization
labeling
edited books
20. The extent to which the message after transmission is similar to the message originally transmitted
synergy
rigid rules
fidelity
beliefs
21. The minimum number of people needed to achieve the desired results
parenthetical citations
least group size
qualifier
patchwork plagiarism
22. Those upon whom the ideas - feelings - information - e.g. the message - are presented
labeling
audience
nominal group technique
permanence of records
23. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
labeling
ethical dilemma
individualism
disclose
24. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
qualifier
interpret
content and relationship
25. A method that allows a public speaker to integrate research into the body of their text
mindful communication
cybervetting
parenthetical citations
logos
26. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
nominal group technique
postmodern ethics
psychographic profile
audience-centered presenter
27. The organization style used for referencing citations in your actual presentation
patchwork plagiarism
consensus
qualifier
oral citations
28. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
inadequate positive reinforcement
reticence
utilitarianism
transactional leadership
29. Submitting the same work for more than one class
multiple submissions
transactional leadership
cybervetting
discriminate
30. The way in which people segment a sequence of words or behaviors
visualization
punctuation
weak uncertainty avoidance
qualities that define communication
31. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
systematic desensitization
intercultural communication
ethics
communication apprehension
32. A response that shows you care about the person and value what they have to say
message
confirming response
domain
individualism
33. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
writer's block
responsibility
Maslow's Hierarchy of Needs
consensus
34. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
cognitive therapy
backchanneling cues
logos
35. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
weak uncertainty avoidance
responsibility
provinsialism
interpret
36. Falsely representing any material obtained from another source as your own work
groupthink
plagiarism
two-pizza team
punctuation
37. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
culture
collectivism
oral citations
content
38. The medium through which a message passes on its way from source to receiver
channel
fields
positive reinforcement
affordances
39. Audience members' likes and dislikes
collectivism
attitudes
least group size
stage fright
40. The anxiety a person experiences when speaking in public
stage fright
least group size
plagiarism
patchwork plagiarism
41. When employers use internet searches and social networking sites to find out information or screen potential hires
demographics
communication is irreversible
cybervetting
encoding and decoding
42. A tension between two opposing but valuable preferences
conflict of interest
consensus
dialectic
utilitarianism
43. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
plagiarism
evaluate
climate
44. To say something in return: make an answer; to react in response
respond
stage fright
channel
culture
45. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
virtue ethics
subjective listening
respond
relationship
46. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
audience-centered presenter
fields
dispositional communication anxiety
47. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
encoding
patchwork plagiarism
provinsialism
climate
48. Coming to group conclusion without critical thinking or evaluation of alternatives
encoding
nominal group technique
groupthink
noise
49. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
laissez-faire leadership
self-interest
shyness
50. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
oral citations
direct quoting
dialectic