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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
multiplexity
understand
ethos
discriminate
2. A leadership style in which the leader makes decisions by herself
flexible intercultural communication
shyness
least group size
authoritarian leadership
3. What audience members hold to be true or false
jargon
beliefs
confirming response
groupthink
4. Having multiple types of connections with another person in your group
discriminate
audience adaptation
multiplexity
ethics
5. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
attitudes
demographics
large-power distance
positive reinforcement
6. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
labeling
large-power distance
logos
laissez-faire leadership
7. In postmodern ethics - the obligation to respond to the actions of others
understand
attitudes
negligence
responsibility
8. The receiver's act of attaching meaning to a message sent by a source
dialectic
decoding
ethos
mindful communication
9. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
least group size
audience analysis
consensus
strong uncertainty avoidance
10. Submitting the same work for more than one class
high-context culture
multiple submissions
provinsialism
social loafing
11. This type of leader emphasizes accomplishing goals and managing time above all else
utilitarianism
logos
transformational leadership
task leader
12. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
incremental plagiarism
postmodern ethics
receive
visualization
13. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
intercultural communication
contextual barriers to listening
flexible intercultural communication
inadequate positive reinforcement
14. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
strong uncertainty avoidance
co-located
rhetorical sensitivity
provinsialism
15. Communicators who are located in physical proximity (such as the same room)
talkaholic
ethos
co-located
source
16. Two or more people working together to produce a result they could not have produced on their own
receiver
labeling
decoding
synergy
17. Location - cultural differences - gender styles
reframing
qualifier
disclose
contextual barriers to listening
18. A learned system of meanings which help us make sense in our everyday surroundings
writer's block
transformational leadership
culture
beliefs
19. Any condition that affects the fidelity of the message being sent (internal or external)
two-pizza team
plagiarism
domain
noise
20. Falsely representing any material obtained from another source as your own work
demographic profile
plagiarism
action items
least group size
21. Describes the physical process of sound waves bouncing off of an eardrum
demographics
receive
rhetorical sensitivity
hearing
22. To pay attention to sound. To hear something with thoughtful attention: give consideration
deontology
listen
communication apprehension
two-pizza team
23. A method that allows a public speaker to integrate research into the body of their text
provinsialism
two-pizza team
self-interest
parenthetical citations
24. Those upon whom the ideas - feelings - information - e.g. the message - are presented
synchronous
negligence
audience
culture
25. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
face
interpret
multiple submissions
Editorial columns (opinions pieces)
26. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
dialectic
action items
paraphrasing
punctuation
27. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
qualities that define communication
confirming response
communication apprehension
visualization
28. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
dialectic
patchwork plagiarism
action items
ethical dilemma
29. Originator of a message
backchanneling cues
democratic leadership
parenthetical citations
source
30. The first stage of hearing is when you receive the message (or listen to it)
audience adaptation
dispositional communication anxiety
Maslow's Hierarchy of Needs
receive
31. Mediated communication that occurs with both participants attending message exchange in real-time
contextual barriers to listening
two-pizza team
groupthink
synchronous
32. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
rigid rules
listen
audience
33. The overall feel of the group - composed of all the group's relationships
you cannot not communicate
punctuation
climate
intercultural communication
34. A statement used in your presentation that demonstrates why the source you are referring to is credible
receiver
qualifier
communication
systematic desensitization
35. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
listen
content and relationship
attitudes
evaluate
36. Feeling that you are an unwelcome focus of attention
communication
source
conspicuousness
weak uncertainty avoidance
37. The organization style used for referencing citations in your actual presentation
incremental plagiarism
oral citations
global plagiarism
utilitarianism
38. The tendency of a person to avoid social interaction
listen
shyness
stage fright
advantages of working in teams
39. A leadership style in which the leader is hands-off and allows members to make decisions on their own
multiplexity
audience adaptation
authoritarian leadership
laissez-faire leadership
40. Recasting your interpretation of an event from a different perspective
affordances
noise
reframing
cybervetting
41. Documented tasks assigned to a member for completion by a particular time
plagiarism
hearing
action items
pseudonym
42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
encoding
you cannot not communicate
fields
noise
43. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
disclosure
cognitive therapy
dispositional communication anxiety
audience
44. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
postmodern ethics
rigid rules
message
communication
45. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
nominal group technique
multiple submissions
negligence
discriminate
46. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
groupthink
receiver
noise
47. When a team meaner slacks off because he know the work will get done regardless of his effort
receiver
interpret
social loafing
content and relationship
48. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
rhetorical sensitivity
jargon
groupthink
oral citations
49. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
qualifier
Maslow's Hierarchy of Needs
permanence of records
edited books
50. Shyness or communication apprehension
learned helplessness
writer's block
attitudes
reticence
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