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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
negligence
co-located
two-pizza team
postmodern ethics
2. A culture in which meaning is expressed through explicit verbal messages
cybervetting
low-context culture
globalization
authoritarian leadership
3. Taking another person's work in full and representing it as your one while making little or nor change to the material
paraphrasing
flexible intercultural communication
global plagiarism
labeling
4. Audience members' likes and dislikes
plagiarism
kickoff meeting
attitudes
parenthetical citations
5. The organization style used for referencing citations in your actual presentation
inadequate positive reinforcement
oral citations
utilitarianism
listen
6. Our public selves that make up who we want to be seen as
audience
face
situational anxiety
paraphrasing
7. The extent to which the message after transmission is similar to the message originally transmitted
pseudonym
audience-centered presenter
fidelity
receive
8. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
attitudes
inadequate positive reinforcement
permanence of records
action items
9. The receiver's act of attaching meaning to a message sent by a source
decoding
postmodern ethics
groupthink
message
10. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
attitudes
least group size
receive
evaluate
11. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
dialectic
transactional leadership
contextual barriers to listening
12. The act of interpreting a situation and treating the interoperation as real
labeling
source
oral citations
stage fright
13. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
contextual barriers to listening
high-context culture
reframing
14. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
backchanneling cues
logos
deontology
content
15. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
demographic profile
collectivism
encoding
factors that can increase stage fright
16. Being consciously aware of - and paying attention to our communication behavior
groupthink
confirming response
writer's block
mindful communication
17. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
disclosure
collectivism
ethics
Editorial columns (opinions pieces)
18. Originator of a message
postmodern ethics
source
receiver
consequentialism
19. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
paraphrasing
least group size
advantages of working in teams
stage fright
20. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
cybervetting
message
climate
21. Service provider used for sending digital communication; usually associated with emails
inadequate positive reinforcement
hearing
multiple submissions
domain
22. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
dialectic
conspicuousness
feedback
systematic desensitization
23. Coming to group conclusion without critical thinking or evaluation of alternatives
disclose
communication is irreversible
small power distance
groupthink
24. Revealing personal or intimate information to an online audience
hearing
respond
relationship
disclose
25. Refers to audience members' general likes and dislikes in relation to particular subjects
dispositional communication anxiety
encoding and decoding
attitudes
Editorial columns (opinions pieces)
26. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
rigid rules
ethos
disclose
message
27. When a team meaner slacks off because he know the work will get done regardless of his effort
ethics
psychographic profile
social loafing
self-interest
28. Statistical data about an audience
attitudes
responding
groupthink
demographics
29. Communication that is not occurring in real time
multiplexity
action items
asynchronous communication
communication apprehension
30. What audience members hold to be true or false
understand
beliefs
face
transformational leadership
31. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
communication
collectivism
visualization
32. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
shyness
fidelity
groupthink
logos
33. A leadership style in which the leader makes decisions by herself
audience analysis
content
authoritarian leadership
shyness
34. A sense of 'stuckness' when trying to write
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35. Therapeutic technique that helps alleviate people's fear through directed conversation
beliefs
globalization
paraphrasing
cognitive therapy
36. From the Greek word for 'the word;' it is translated as logic
synergy
systematic desensitization
authoritarian leadership
logos
37. The overall feel of the group - composed of all the group's relationships
remember
audience-centered presenter
attitudes
climate
38. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
task leader
interpret
kickoff meeting
cognitive therapy
39. To say something in return: make an answer; to react in response
respond
pseudonym
talkaholic
understand
40. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
cybervetting
discriminate
decoding
shyness
41. Motivating team members using a system of rewards and punishments
ethics
rigid rules
channel
transactional leadership
42. Documented tasks assigned to a member for completion by a particular time
consequentialism
low cues
transformational leadership
action items
43. The result of an act of encoding
communication apprehension
message
conflict of interest
shyness
44. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
asynchronous communication
utilitarianism
low cues
audience analysis
45. Having multiple types of connections with another person in your group
ethical dilemma
listen
multiplexity
discriminate
46. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
negligence
listen
dialectic
47. Motivating team members by connecting them to a greater ideal
confirming response
transformational leadership
reticence
fidelity
48. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
noise
responsibility
cognitive reconstructing
social loafing
49. The interplay between encoding and decoding messages
paraphrasing
punctuation
feedback
fidelity
50. The anxiety a person experiences when speaking in public
positive reinforcement
message
respond
stage fright