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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To bring to mind or think of again; to keep in mind for attention or consideration






2. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






3. What an audience members judge to be right or wrong






4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






5. In postmodern ethics - the obligation to respond to the actions of others






6. A response that shows you care about the person and value what they have to say






7. A leadership style in which members participate in the decision-making process






8. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






9. Communication that is not occurring in real time






10. Considering the benefits or consequences of an action for oneself first - and for others second






11. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






12. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






13. The process of stating verbatim - in a presentation - information derived from an author other than oneself






14. A tension between two opposing but valuable preferences






15. The organization style used for referencing citations in your actual presentation






16. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






17. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






18. A leadership style in which the leader is hands-off and allows members to make decisions on their own






19. Service provider used for sending digital communication; usually associated with emails






20. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






21. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






22. Two or more people working together to produce a result they could not have produced on their own






23. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






24. The act of interpreting a situation and treating the interpretation as real






25. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






26. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






27. The act of interpreting a situation and treating the interoperation as real






28. Taking another person's work in full and representing it as your one while making little or nor change to the material






29. Coming to group conclusion without critical thinking or evaluation of alternatives






30. The medium through which a message passes on its way from source to receiver






31. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






32. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






33. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






34. The receiver's act of attaching meaning to a message sent by a source






35. An audience-centered approach to communication in which other perspectives are taken into account






36. The source's act of transforming an idea into a message to transmit to a receiver






37. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






38. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






39. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






40. The minimum number of people needed to achieve the desired results






41. What audience members hold to be true or false






42. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






43. Those upon whom the ideas - feelings - information - e.g. the message - are presented






44. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






45. Describes the physical process of sound waves bouncing off of an eardrum






46. 'Learning' through experience that you can't change a situation






47. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






48. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






49. A type of therapy that helps alleviate people's fears through directed conversation






50. A sense of 'stuckness' when trying to write

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