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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real-time
backchanneling cues
oral citations
asynchronous
discriminate
2. A culture in which meaning is expressed through explicit verbal messages
low-context culture
permanence of records
responding
multiple submissions
3. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
communication is irreversible
factors that can increase stage fright
communication apprehension
4. A statement used in your presentation that demonstrates why the source you are referring to is credible
negligence
channel
qualifier
utilitarianism
5. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
action items
virtue ethics
fidelity
noise
6. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
contextual barriers to listening
inadequate positive reinforcement
demographics
7. Revealing personal or intimate information to an online audience
you cannot not communicate
disclose
fidelity
provinsialism
8. What an audience members judge to be right or wrong
dispositional communication anxiety
two-pizza team
demographics
values
9. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
utilitarianism
paraphrasing
Editorial columns (opinions pieces)
low-context culture
10. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
receiver
ethics
task leader
provinsialism
11. The medium through which a message passes on its way from source to receiver
channel
intercultural communication
inadequate positive reinforcement
asynchronous communication
12. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
jargon
utilitarianism
factors that can increase stage fright
13. Shyness or communication apprehension
reticence
mindful communication
high-context culture
co-located
14. Originator of a message
dialectic
ethical dilemma
demographics
source
15. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
plagiarism
low cues
attitudes
reticence
16. The extent to which the message after transmission is similar to the message originally transmitted
evaluate
fidelity
psychographic profile
demographics
17. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
incremental plagiarism
psychographic profile
audience
18. The general predisposition to avoid situations that require communication
communication apprehension
strong uncertainty avoidance
remember
qualifier
19. The recipient of a message
factors that can increase stage fright
audience adaptation
feedback
receiver
20. The substantive aspect of a message
consensus
content
cybervetting
least group size
21. The act of interpreting a situation and treating the interoperation as real
positive reinforcement
labeling
discriminate
provinsialism
22. From the Greek word for 'the word;' it is translated as logic
you cannot not communicate
provinsialism
logos
qualities that define communication
23. Considering the benefits or consequences of an action for oneself first - and for others second
self-interest
mindful communication
communication apprehension
authoritarian leadership
24. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
ethos
values
permanence of records
qualifier
25. The anxiety a person experiences when speaking in public
qualifier
co-located
stage fright
hearing
26. The capabilities of the technology used to communicate online
transformational leadership
feedback
affordances
qualities that define communication
27. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
rigid rules
confirming response
labeling
28. The normal anxiety people experience when they find themselves in a stressful situation
demographic profile
cybervetting
subjective listening
situational anxiety
29. The way in which people segment a sequence of words or behaviors
groupthink
punctuation
responding
rigid rules
30. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
visualization
factors that can increase stage fright
dispositional communication anxiety
31. Location - cultural differences - gender styles
reframing
labeling
contextual barriers to listening
co-located
32. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
evaluate
interpret
oral citations
demographics
33. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
qualifier
social loafing
jargon
receiver
34. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
message
utilitarianism
audience analysis
35. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
edited books
respond
learned helplessness
oral citations
36. Motivating team members using a system of rewards and punishments
paraphrasing
audience
transactional leadership
understand
37. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
communication is irreversible
utilitarianism
democratic leadership
encoding
38. To say something in return: make an answer; to react in response
high-context culture
interpret
respond
demographic profile
39. Cues to let the speaker know you're listening
hearing
message
backchanneling cues
rigid rules
40. The process in which you are engaging when you share personal or intimate information with an online audience
attitudes
jargon
disclosure
systematic desensitization
41. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience adaptation
demographics
audience
message
42. To bring to mind or think of again; to keep in mind for attention or consideration
interpret
responding
remember
democratic leadership
43. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
ethical dilemma
utilitarianism
audience analysis
action items
44. What audience members hold to be true or false
beliefs
noise
climate
stage fright
45. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
negligence
low-context culture
demographics
46. Our public selves that make up who we want to be seen as
audience-centered presenter
groupthink
multiplexity
face
47. The tendency of a person to avoid social interaction
social loafing
shyness
stage fright
positive reinforcement
48. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
ethical dilemma
audience adaptation
synergy
49. The organization style used for referencing citations in your actual presentation
oral citations
listen
plagiarism
ethos
50. The act of interpreting a situation and treating the interpretation as real
labeling
situational anxiety
confirming response
groupthink