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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process






2. The substantive aspect of a message






3. Process of communicating and interpreting communication—the official communication terms for these processes






4. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






5. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






6. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






7. The overall feel of the group - composed of all the group's relationships






8. The capabilities of the technology used to communicate online






9. Service provider used for sending digital communication; usually associated with emails






10. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






11. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






13. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






14. Originator of a message






15. A culture in which meaning is expressed through explicit verbal messages






16. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






17. Communication that is not occurring in real-time






18. Motivating team members by connecting them to a greater ideal






19. Specialized and complicated terminology used by a particular discipline






20. Cultures that view conflict as a threat and to be avoided






21. Communication that is not occurring in real time






22. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






23. Two or more people working together to produce a result they could not have produced on their own






24. The general predisposition to avoid situations that require communication






25. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






26. A method that allows a public speaker to integrate research into the body of their text






27. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






28. Location - cultural differences - gender styles






29. The first stage of hearing is when you receive the message (or listen to it)






30. To bring to mind or think of again; to keep in mind for attention or consideration






31. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






33. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






34. Falsely representing any material obtained from another source as your own work






35. The normal anxiety people experience when they find themselves in a stressful situation






36. Revealing personal or intimate information to an online audience






37. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






38. The way in which people segment a sequence of words or behaviors






39. To pay attention to sound. To hear something with thoughtful attention: give consideration






40. The affective aspect of a message






41. Standards for behavior that people don't alter even when the situation warrants






42. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






43. The medium through which a message passes on its way from source to receiver






44. A statement used in your presentation that demonstrates why the source you are referring to is credible






45. Submitting the same work for more than one class






46. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






47. The tendency of a person to avoid social interaction






48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






49. An audience-centered approach to communication in which other perspectives are taken into account






50. A tension between two opposing but valuable preferences