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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






2. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






3. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






4. The anxiety a person experiences when speaking in public






5. The act of interpreting a situation and treating the interoperation as real






6. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






7. 'Learning' through experience that you can't change a situation






8. Audience members' likes and dislikes






9. Shyness or communication apprehension






10. Cues to let the speaker know you're listening






11. A statement used in your presentation that demonstrates why the source you are referring to is credible






12. Submitting the same work for more than one class






13. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






14. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






15. The source's act of transforming an idea into a message to transmit to a receiver






16. Coming to group conclusion without critical thinking or evaluation of alternatives






17. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






18. The normal anxiety people experience when they find themselves in a stressful situation






19. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






20. Motivating team members using a system of rewards and punishments






21. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






22. A learned system of meanings which help us make sense in our everyday surroundings






23. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






24. A leadership style in which the leader is hands-off and allows members to make decisions on their own






25. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






26. This type of communication apprehension occurs only in particular - and typically stressful - contexts






27. The minimum number of people needed to achieve the desired results






28. A response that shows you care about the person and value what they have to say






29. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






30. Statistical data about an audience






31. Specialized and complicated terminology used by a particular discipline






32. The extent to which the message after transmission is similar to the message originally transmitted






33. Service provider used for sending digital communication; usually associated with emails






34. A tension between two opposing but valuable preferences






35. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






36. A culture in which meaning is expressed through explicit verbal messages






37. Motivating team members by connecting them to a greater ideal






38. Process of communicating and interpreting communication—the official communication terms for these processes






39. Therapeutic technique that helps alleviate people's fear through directed conversation






40. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






41. Being adaptive - creative - and experimental in your communication style






42. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






43. A leadership style in which the leader makes decisions by herself






44. To pay attention to sound. To hear something with thoughtful attention: give consideration






45. Communication that is not occurring in real time






46. In postmodern ethics - the obligation to respond to the actions of others






47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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48. Describes the physical process of sound waves bouncing off of an eardrum






49. The first stage of hearing is when you receive the message (or listen to it)






50. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident







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Can you answer 50 questions in 15 minutes?


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