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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being consciously aware of - and paying attention to our communication behavior
attitudes
disclose
mindful communication
receiver
2. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
writer's block
cognitive reconstructing
cognitive therapy
global plagiarism
3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
demographics
audience-centered presenter
groupthink
incremental plagiarism
4. The first stage of hearing is when you receive the message (or listen to it)
global plagiarism
you cannot not communicate
dispositional communication anxiety
receive
5. Communication that is not occurring in real-time
asynchronous
social loafing
positive reinforcement
decoding
6. When a team meaner slacks off because he know the work will get done regardless of his effort
paraphrasing
postmodern ethics
social loafing
action items
7. The interplay between encoding and decoding messages
feedback
negligence
oral citations
low cues
8. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
pseudonym
audience analysis
strong uncertainty avoidance
paraphrasing
9. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
high-context culture
nominal group technique
groupthink
10. Documented tasks assigned to a member for completion by a particular time
psychographic profile
domain
mindful communication
action items
11. Being adaptive - creative - and experimental in your communication style
culture
flexible intercultural communication
fidelity
asynchronous communication
12. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
mindful communication
logos
kickoff meeting
communication
13. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
low-context culture
incremental plagiarism
remember
small power distance
14. Standards for behavior that people don't alter even when the situation warrants
evaluate
attitudes
factors that can increase stage fright
rigid rules
15. In postmodern ethics - the obligation to respond to the actions of others
climate
social loafing
responsibility
rhetorical sensitivity
16. The act of interpreting a situation and treating the interpretation as real
understand
qualifier
labeling
dialectic
17. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
groupthink
fields
weak uncertainty avoidance
provinsialism
18. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
communication
transformational leadership
pseudonym
19. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
face
groupthink
rigid rules
factors that can increase stage fright
20. Any condition that affects the fidelity of the message being sent (internal or external)
noise
demographics
consensus
groupthink
21. The organization style used for referencing citations in your actual presentation
jargon
listen
confirming response
oral citations
22. Process of communicating and interpreting communication—the official communication terms for these processes
content and relationship
stage fright
encoding and decoding
communication apprehension
23. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
edited books
conflict of interest
receive
strong uncertainty avoidance
24. The overall feel of the group - composed of all the group's relationships
climate
least group size
parenthetical citations
weak uncertainty avoidance
25. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
audience adaptation
rhetorical sensitivity
social loafing
26. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
nominal group technique
incremental plagiarism
reframing
small power distance
27. What are the two levels/types of meaning every message transmits?
multiple submissions
inadequate positive reinforcement
receiver
content and relationship
28. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
kickoff meeting
high-context culture
negligence
29. The way in which people segment a sequence of words or behaviors
action items
punctuation
self-interest
direct quoting
30. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
channel
nominal group technique
feedback
jargon
31. The perspective that the ethical quality of an action should be determined by evaluating its consequences
listen
kickoff meeting
consequentialism
audience-centered presenter
32. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
pseudonym
factors that can increase stage fright
incremental plagiarism
interpret
33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
jargon
ethics
small power distance
disclose
34. Service provider used for sending digital communication; usually associated with emails
communication is irreversible
understand
interpret
domain
35. Describes the physical process of sound waves bouncing off of an eardrum
values
hearing
authoritarian leadership
talkaholic
36. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
collectivism
individualism
backchanneling cues
receive
37. Specialized and complicated terminology used by a particular discipline
Editorial columns (opinions pieces)
democratic leadership
jargon
incremental plagiarism
38. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
encoding
jargon
encoding and decoding
talkaholic
39. Taking another person's work in full and representing it as your one while making little or nor change to the material
virtue ethics
action items
factors that can increase stage fright
global plagiarism
40. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
audience-centered presenter
you cannot not communicate
jargon
subjective listening
41. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
dialectic
permanence of records
beliefs
contextual barriers to listening
42. The receiver's act of attaching meaning to a message sent by a source
two-pizza team
decoding
audience adaptation
edited books
43. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
message
groupthink
receiver
understand
44. A culture in which meaning is expressed through explicit verbal messages
low-context culture
you cannot not communicate
transactional leadership
labeling
45. The general predisposition to avoid situations that require communication
globalization
paraphrasing
communication apprehension
synchronous
46. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
demographics
nominal group technique
large-power distance
message
47. A leadership style in which members participate in the decision-making process
democratic leadership
nominal group technique
fields
beliefs
48. Considering the benefits or consequences of an action for oneself first - and for others second
self-interest
climate
reframing
inadequate positive reinforcement
49. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
evaluate
kickoff meeting
permanence of records
pseudonym
50. To say something in return: make an answer; to react in response
backchanneling cues
respond
communication apprehension
positive reinforcement
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