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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sense of 'stuckness' when trying to write

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2. Falsely representing any material obtained from another source as your own work






3. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






4. Specialized and complicated terminology used by a particular discipline






5. The process in which you are engaging when you share personal or intimate information with an online audience






6. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






7. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






8. Cultures that view conflict as natural and potentially positive






9. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






10. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






11. Communicators who are located in physical proximity (such as the same room)






12. Feeling that you are an unwelcome focus of attention






13. A leadership style in which members participate in the decision-making process






14. The anxiety a person experiences when speaking in public






15. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






16. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






17. Communication that is not occurring in real-time






18. Statistical data about an audience






19. If in an argument with a friend you may say something you regret but can't take it back






20. A leadership style in which the leader makes decisions by herself






21. The minimum number of people needed to achieve the desired results






22. Considering the benefits or consequences of an action for oneself first - and for others second






23. Location - cultural differences - gender styles






24. A response that shows you care about the person and value what they have to say






25. The perspective that the ethical quality of an action should be determined by evaluating its consequences






26. Cultures that view conflict as a threat and to be avoided






27. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






28. Originator of a message






29. Describes the physical process of sound waves bouncing off of an eardrum






30. Being adaptive - creative - and experimental in your communication style






31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






32. To pay attention to sound. To hear something with thoughtful attention: give consideration






33. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






34. The substantive aspect of a message






35. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






36. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






37. Submitting the same work for more than one class






38. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






39. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






40. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






41. Standards for behavior that people don't alter even when the situation warrants






42. What audience members hold to be true or false






43. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






44. The interplay between encoding and decoding messages






45. From the Greek word for 'the word;' it is translated as logic






46. A learned system of meanings which help us make sense in our everyday surroundings






47. The extent to which the message after transmission is similar to the message originally transmitted






48. This type of communication apprehension occurs only in particular - and typically stressful - contexts






49. Recasting your interpretation of an event from a different perspective






50. Cues to let the speaker know you're listening