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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shyness or communication apprehension






2. Two or more people working together to produce a result they could not have produced on their own






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. Cultures that view conflict as natural and potentially positive






5. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






6. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






7. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






8. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






9. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






10. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






11. When employers use internet searches and social networking sites to find out information or screen potential hires






12. 'Learning' through experience that you can't change a situation






13. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






14. Service provider used for sending digital communication; usually associated with emails






15. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






17. Motivating team members using a system of rewards and punishments






18. Considering the benefits or consequences of an action for oneself first - and for others second






19. The recipient of a message






20. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






21. What are the two levels/types of meaning every message transmits?






22. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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23. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






24. Standards for behavior that people don't alter even when the situation warrants






25. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






26. Process of communicating and interpreting communication—the official communication terms for these processes






27. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






28. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






29. The tendency of a person to avoid social interaction






30. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






32. To bring to mind or think of again; to keep in mind for attention or consideration






33. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






34. Specialized and complicated terminology used by a particular discipline






35. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






36. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






37. The interplay between encoding and decoding messages






38. Revealing personal or intimate information to an online audience






39. Communication that is not occurring in real time






40. The organization style used for referencing citations in your actual presentation






41. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






42. Being consciously aware of - and paying attention to our communication behavior






43. In postmodern ethics - the obligation to respond to the actions of others






44. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






45. A response that shows you care about the person and value what they have to say






46. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






47. Coming to group conclusion without critical thinking or evaluation of alternatives






48. A type of therapy that helps alleviate people's fears through directed conversation






49. The act of interpreting a situation and treating the interpretation as real






50. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy







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Can you answer 50 questions in 15 minutes?


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