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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






2. This type of communication apprehension occurs only in particular - and typically stressful - contexts






3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






4. The way in which people segment a sequence of words or behaviors






5. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






6. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






7. Being consciously aware of - and paying attention to our communication behavior






8. A culture in which meaning is expressed through explicit verbal messages






9. A leadership style in which the leader makes decisions by herself






10. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






11. Considering the benefits or consequences of an action for oneself first - and for others second






12. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






13. Two or more people working together to produce a result they could not have produced on their own






14. A sense of 'stuckness' when trying to write


15. The process of stating verbatim - in a presentation - information derived from an author other than oneself






16. The general predisposition to avoid situations that require communication






17. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






18. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






19. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






20. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






21. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






22. To bring to mind or think of again; to keep in mind for attention or consideration






23. The first stage of hearing is when you receive the message (or listen to it)






24. Cultures that view conflict as a threat and to be avoided






25. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






26. Submitting the same work for more than one class






27. The substantive aspect of a message






28. Motivating team members using a system of rewards and punishments






29. Shyness or communication apprehension






30. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






31. Communication that is not occurring in real time






32. To say something in return: make an answer; to react in response






33. This type of leader emphasizes accomplishing goals and managing time above all else






34. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






35. An audience-centered approach to communication in which other perspectives are taken into account






36. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






37. Stage of the five-step - active-listening model involves answering and giving feedback.






38. Taking another person's work in full and representing it as your one while making little or nor change to the material






39. Mediated communication that occurs with both participants attending message exchange in real-time






40. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


41. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






42. A leadership style in which members participate in the decision-making process






43. Coming to group conclusion without critical thinking or evaluation of alternatives






44. The overall feel of the group - composed of all the group's relationships






45. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






46. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






47. Any condition that affects the fidelity of the message being sent (internal or external)






48. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






49. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






50. The process in which you are engaging when you share personal or intimate information with an online audience