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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






2. Coming to group conclusion without critical thinking or evaluation of alternatives






3. The substantive aspect of a message






4. To pay attention to sound. To hear something with thoughtful attention: give consideration






5. The process in which you are engaging when you share personal or intimate information with an online audience






6. An audience-centered approach to communication in which other perspectives are taken into account






7. Revealing personal or intimate information to an online audience






8. To say something in return: make an answer; to react in response






9. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






10. A response that shows you care about the person and value what they have to say






11. The act of interpreting a situation and treating the interoperation as real






12. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. A leadership style in which members participate in the decision-making process






15. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






16. A type of therapy that helps alleviate people's fears through directed conversation






17. Considering the benefits or consequences of an action for oneself first - and for others second






18. Specialized and complicated terminology used by a particular discipline






19. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






20. The overall feel of the group - composed of all the group's relationships






21. The affective aspect of a message






22. Being consciously aware of - and paying attention to our communication behavior






23. The first stage of hearing is when you receive the message (or listen to it)






24. The general predisposition to avoid situations that require communication






25. Service provider used for sending digital communication; usually associated with emails






26. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






27. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






28. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






29. Shyness or communication apprehension






30. A leadership style in which the leader is hands-off and allows members to make decisions on their own






31. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






32. Any condition that affects the fidelity of the message being sent (internal or external)






33. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






34. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






35. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






36. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






37. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






38. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






39. A tension between two opposing but valuable preferences






40. The receiver's act of attaching meaning to a message sent by a source






41. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






42. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






43. The capabilities of the technology used to communicate online






44. The source's act of transforming an idea into a message to transmit to a receiver






45. If in an argument with a friend you may say something you regret but can't take it back






46. The minimum number of people needed to achieve the desired results






47. The anxiety a person experiences when speaking in public






48. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






49. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






50. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk