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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The receiver's act of attaching meaning to a message sent by a source
qualifier
cognitive reconstructing
low-context culture
decoding
2. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
pseudonym
nominal group technique
virtue ethics
negligence
3. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
affordances
confirming response
message
4. The substantive aspect of a message
disclosure
incremental plagiarism
ethics
content
5. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
small power distance
visualization
intercultural communication
deontology
6. Cultures that view conflict as a threat and to be avoided
groupthink
laissez-faire leadership
strong uncertainty avoidance
mindful communication
7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
strong uncertainty avoidance
synergy
deontology
systematic desensitization
8. The process in which you are engaging when you share personal or intimate information with an online audience
culture
receiver
disclosure
channel
9. Taking another person's work in full and representing it as your one while making little or nor change to the material
virtue ethics
global plagiarism
labeling
respond
10. Falsely representing any material obtained from another source as your own work
plagiarism
receiver
small power distance
consensus
11. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
relationship
writer's block
cognitive therapy
inadequate positive reinforcement
12. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
relationship
communication
weak uncertainty avoidance
pseudonym
13. This type of leader emphasizes accomplishing goals and managing time above all else
collectivism
respond
task leader
large-power distance
14. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
visualization
oral citations
cognitive therapy
15. The medium through which a message passes on its way from source to receiver
punctuation
writer's block
channel
self-interest
16. The capabilities of the technology used to communicate online
affordances
least group size
reframing
channel
17. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
shyness
factors that can increase stage fright
visualization
source
18. Having multiple types of connections with another person in your group
face
multiplexity
asynchronous communication
Maslow's Hierarchy of Needs
19. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
confirming response
social loafing
transformational leadership
qualities that define communication
20. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
beliefs
communication is irreversible
kickoff meeting
utilitarianism
21. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
demographic profile
two-pizza team
psychographic profile
hearing
22. The process of stating verbatim - in a presentation - information derived from an author other than oneself
rhetorical sensitivity
incremental plagiarism
encoding and decoding
direct quoting
23. Cultures that view conflict as natural and potentially positive
flexible intercultural communication
cognitive therapy
content and relationship
weak uncertainty avoidance
24. Revealing personal or intimate information to an online audience
disclose
systematic desensitization
talkaholic
social loafing
25. Standards for behavior that people don't alter even when the situation warrants
negligence
rigid rules
listen
confirming response
26. Those upon whom the ideas - feelings - information - e.g. the message - are presented
co-located
audience
climate
feedback
27. The way in which people segment a sequence of words or behaviors
synchronous
message
punctuation
communication is irreversible
28. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
advantages of working in teams
fields
high-context culture
audience-centered presenter
29. The overall feel of the group - composed of all the group's relationships
climate
writer's block
social loafing
large-power distance
30. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
values
groupthink
democratic leadership
visualization
31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
audience-centered presenter
rigid rules
evaluate
responding
32. Process of communicating and interpreting communication—the official communication terms for these processes
disclose
pseudonym
encoding and decoding
message
33. To say something in return: make an answer; to react in response
encoding and decoding
respond
contextual barriers to listening
cognitive therapy
34. Being consciously aware of - and paying attention to our communication behavior
audience-centered presenter
situational anxiety
mindful communication
communication
35. Service provider used for sending digital communication; usually associated with emails
message
demographics
domain
feedback
36. Location - cultural differences - gender styles
least group size
asynchronous
two-pizza team
contextual barriers to listening
37. When a team meaner slacks off because he know the work will get done regardless of his effort
multiple submissions
consensus
low cues
social loafing
38. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
values
noise
paraphrasing
rhetorical sensitivity
39. Submitting the same work for more than one class
communication is irreversible
weak uncertainty avoidance
domain
multiple submissions
40. The affective aspect of a message
relationship
backchanneling cues
communication is irreversible
punctuation
41. Mediated communication that occurs with both participants attending message exchange in real-time
communication is irreversible
audience adaptation
demographics
synchronous
42. Stage of the five-step - active-listening model involves answering and giving feedback.
edited books
oral citations
cognitive therapy
responding
43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
cognitive reconstructing
message
face
44. The first stage of hearing is when you receive the message (or listen to it)
consensus
interpret
consequentialism
receive
45. Originator of a message
cybervetting
source
communication is irreversible
reframing
46. Being adaptive - creative - and experimental in your communication style
visualization
flexible intercultural communication
parenthetical citations
small power distance
47. Specialized and complicated terminology used by a particular discipline
stage fright
jargon
systematic desensitization
flexible intercultural communication
48. Therapeutic technique that helps alleviate people's fear through directed conversation
values
asynchronous communication
cognitive therapy
multiple submissions
49. Statistical data about an audience
synchronous
demographics
paraphrasing
globalization
50. Feeling that you are an unwelcome focus of attention
edited books
synchronous
cybervetting
conspicuousness