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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The anxiety a person experiences when speaking in public






2. Service provider used for sending digital communication; usually associated with emails






3. Audience members' likes and dislikes






4. The perspective that the ethical quality of an action should be determined by evaluating its consequences






5. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






6. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






7. A learned system of meanings which help us make sense in our everyday surroundings






8. Statistical data about an audience






9. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






10. A response that shows you care about the person and value what they have to say






11. The affective aspect of a message






12. A method that allows a public speaker to integrate research into the body of their text






13. Refers to audience members' general likes and dislikes in relation to particular subjects






14. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






15. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






16. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






17. Coming to group conclusion without critical thinking or evaluation of alternatives






18. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






19. Being consciously aware of - and paying attention to our communication behavior






20. From the Greek word for 'the word;' it is translated as logic






21. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






22. Cultures that view conflict as a threat and to be avoided






23. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






24. Describes the physical process of sound waves bouncing off of an eardrum






25. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






26. Motivating team members using a system of rewards and punishments






27. A sense of 'stuckness' when trying to write

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28. Documented tasks assigned to a member for completion by a particular time






29. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






30. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






31. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






32. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






33. Cues to let the speaker know you're listening






34. 'Learning' through experience that you can't change a situation






35. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






36. What are the two levels/types of meaning every message transmits?






37. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






38. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






39. Revealing personal or intimate information to an online audience






40. Being adaptive - creative - and experimental in your communication style






41. Originator of a message






42. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






43. Process of communicating and interpreting communication—the official communication terms for these processes






44. The process of stating verbatim - in a presentation - information derived from an author other than oneself






45. If in an argument with a friend you may say something you regret but can't take it back






46. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






47. A leadership style in which the leader is hands-off and allows members to make decisions on their own






48. Taking another person's work in full and representing it as your one while making little or nor change to the material






49. The overall feel of the group - composed of all the group's relationships






50. The tendency of a person to avoid social interaction