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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
qualifier
audience analysis
rhetorical sensitivity
2. A learned system of meanings which help us make sense in our everyday surroundings
self-interest
demographic profile
action items
culture
3. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
you cannot not communicate
oral citations
communication
transactional leadership
4. What an audience members judge to be right or wrong
values
systematic desensitization
visualization
ethical dilemma
5. To bring to mind or think of again; to keep in mind for attention or consideration
Editorial columns (opinions pieces)
direct quoting
remember
synchronous
6. Any condition that affects the fidelity of the message being sent (internal or external)
large-power distance
noise
writer's block
transformational leadership
7. Taking another person's work in full and representing it as your one while making little or nor change to the material
talkaholic
fields
global plagiarism
communication apprehension
8. The affective aspect of a message
demographic profile
ethical dilemma
relationship
logos
9. The interplay between encoding and decoding messages
source
feedback
jargon
audience analysis
10. Those upon whom the ideas - feelings - information - e.g. the message - are presented
two-pizza team
direct quoting
respond
audience
11. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
low-context culture
inadequate positive reinforcement
affordances
discriminate
12. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
provinsialism
remember
weak uncertainty avoidance
13. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
audience
flexible intercultural communication
least group size
14. When employers use internet searches and social networking sites to find out information or screen potential hires
pseudonym
direct quoting
transactional leadership
cybervetting
15. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
backchanneling cues
conflict of interest
message
16. The capabilities of the technology used to communicate online
authoritarian leadership
affordances
provinsialism
writer's block
17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
learned helplessness
ethical dilemma
utilitarianism
18. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
demographic profile
ethical dilemma
global plagiarism
large-power distance
19. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
collectivism
low cues
edited books
decoding
20. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
interpret
culture
you cannot not communicate
intercultural communication
21. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
contextual barriers to listening
oral citations
qualities that define communication
reframing
22. Being adaptive - creative - and experimental in your communication style
ethos
intercultural communication
flexible intercultural communication
demographics
23. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
conspicuousness
nominal group technique
stage fright
advantages of working in teams
24. Communication that is not occurring in real-time
encoding
asynchronous
cognitive therapy
social loafing
25. The process in which you are engaging when you share personal or intimate information with an online audience
advantages of working in teams
audience
demographics
disclosure
26. Feeling that you are an unwelcome focus of attention
conspicuousness
reticence
rhetorical sensitivity
incremental plagiarism
27. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
qualities that define communication
systematic desensitization
disclosure
28. Service provider used for sending digital communication; usually associated with emails
domain
affordances
advantages of working in teams
cognitive therapy
29. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
values
consensus
reframing
evaluate
30. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
provinsialism
social loafing
virtue ethics
utilitarianism
31. Refers to audience members' general likes and dislikes in relation to particular subjects
synergy
attitudes
intercultural communication
confirming response
32. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
synchronous
dispositional communication anxiety
remember
mindful communication
33. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
dispositional communication anxiety
parenthetical citations
you cannot not communicate
34. Stage of the five-step - active-listening model involves answering and giving feedback.
discriminate
disclose
globalization
responding
35. Process of communicating and interpreting communication—the official communication terms for these processes
labeling
stage fright
dialectic
encoding and decoding
36. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
intercultural communication
consensus
stage fright
two-pizza team
37. The Greek word meaning 'credibility'
audience adaptation
nominal group technique
demographics
ethos
38. The minimum number of people needed to achieve the desired results
groupthink
hearing
conflict of interest
least group size
39. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
rhetorical sensitivity
transactional leadership
consensus
40. Considering the benefits or consequences of an action for oneself first - and for others second
encoding and decoding
groupthink
self-interest
disclose
41. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
virtue ethics
low cues
democratic leadership
receiver
42. Standards for behavior that people don't alter even when the situation warrants
stage fright
asynchronous communication
rigid rules
labeling
43. Statistical data about an audience
parenthetical citations
encoding and decoding
demographics
Maslow's Hierarchy of Needs
44. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
oral citations
asynchronous
negligence
conspicuousness
45. The organization style used for referencing citations in your actual presentation
demographics
receiver
oral citations
individualism
46. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
message
listen
deontology
47. What are the two levels/types of meaning every message transmits?
conflict of interest
cognitive therapy
content and relationship
encoding and decoding
48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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49. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
situational anxiety
Editorial columns (opinions pieces)
laissez-faire leadership
direct quoting
50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
strong uncertainty avoidance
cognitive reconstructing
encoding and decoding