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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






2. A method that allows a public speaker to integrate research into the body of their text






3. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






4. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






5. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






6. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






7. To bring to mind or think of again; to keep in mind for attention or consideration






8. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






9. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






10. Communication that is not occurring in real-time






11. The process of stating verbatim - in a presentation - information derived from an author other than oneself






12. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. The receiver's act of attaching meaning to a message sent by a source






15. The overall feel of the group - composed of all the group's relationships






16. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






17. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






18. Being adaptive - creative - and experimental in your communication style






19. In postmodern ethics - the obligation to respond to the actions of others






20. The act of interpreting a situation and treating the interpretation as real






21. A response that shows you care about the person and value what they have to say






22. Cues to let the speaker know you're listening






23. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






24. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






25. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






26. Submitting the same work for more than one class






27. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






28. An audience-centered approach to communication in which other perspectives are taken into account






29. Two or more people working together to produce a result they could not have produced on their own






30. Any condition that affects the fidelity of the message being sent (internal or external)






31. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






32. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






33. What an audience members judge to be right or wrong






34. Recasting your interpretation of an event from a different perspective






35. Falsely representing any material obtained from another source as your own work






36. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






37. This type of leader emphasizes accomplishing goals and managing time above all else






38. The result of an act of encoding






39. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






40. The capabilities of the technology used to communicate online






41. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






42. The anxiety a person experiences when speaking in public






43. What audience members hold to be true or false






44. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






45. The normal anxiety people experience when they find themselves in a stressful situation






46. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






47. The interplay between encoding and decoding messages






48. Shyness or communication apprehension






49. The way in which people segment a sequence of words or behaviors






50. Refers to audience members' general likes and dislikes in relation to particular subjects