Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






2. The process of stating verbatim - in a presentation - information derived from an author other than oneself






3. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






4. A learned system of meanings which help us make sense in our everyday surroundings






5. The act of interpreting a situation and treating the interoperation as real






6. Shyness or communication apprehension






7. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






8. If in an argument with a friend you may say something you regret but can't take it back






9. The receiver's act of attaching meaning to a message sent by a source






10. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






11. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






12. Having multiple types of connections with another person in your group






13. The Greek word meaning 'credibility'






14. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






15. The perspective that the ethical quality of an action should be determined by evaluating its consequences






16. A response that shows you care about the person and value what they have to say






17. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






18. Mediated communication that occurs with both participants attending message exchange in real-time






19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






20. A leadership style in which the leader makes decisions by herself






21. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






22. The normal anxiety people experience when they find themselves in a stressful situation






23. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






24. The extent to which the message after transmission is similar to the message originally transmitted






25. The first stage of hearing is when you receive the message (or listen to it)






26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






28. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






29. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






30. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






31. What are the two levels/types of meaning every message transmits?






32. This type of leader emphasizes accomplishing goals and managing time above all else






33. Refers to audience members' general likes and dislikes in relation to particular subjects






34. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






35. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






36. Standards for behavior that people don't alter even when the situation warrants






37. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






38. The process in which you are engaging when you share personal or intimate information with an online audience






39. What audience members hold to be true or false






40. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






41. Revealing personal or intimate information to an online audience






42. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






43. The minimum number of people needed to achieve the desired results






44. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






45. To bring to mind or think of again; to keep in mind for attention or consideration






46. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






47. A tension between two opposing but valuable preferences






48. In postmodern ethics - the obligation to respond to the actions of others






49. Any condition that affects the fidelity of the message being sent (internal or external)






50. The capabilities of the technology used to communicate online