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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If in an argument with a friend you may say something you regret but can't take it back






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






4. Feeling that you are an unwelcome focus of attention






5. From the Greek word for 'the word;' it is translated as logic






6. Location - cultural differences - gender styles






7. Refers to audience members' general likes and dislikes in relation to particular subjects






8. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






9. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. Having multiple types of connections with another person in your group






12. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






13. What are the two levels/types of meaning every message transmits?






14. Communication that is not occurring in real time






15. The extent to which the message after transmission is similar to the message originally transmitted






16. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. The medium through which a message passes on its way from source to receiver






19. Mediated communication that occurs with both participants attending message exchange in real-time






20. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






21. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






22. Taking another person's work in full and representing it as your one while making little or nor change to the material






23. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






24. Our public selves that make up who we want to be seen as






25. The way in which people segment a sequence of words or behaviors






26. The general predisposition to avoid situations that require communication






27. This type of communication apprehension occurs only in particular - and typically stressful - contexts






28. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






29. To pay attention to sound. To hear something with thoughtful attention: give consideration






30. The perspective that the ethical quality of an action should be determined by evaluating its consequences






31. Those upon whom the ideas - feelings - information - e.g. the message - are presented






32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






33. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






34. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






35. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






36. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






37. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






38. A type of therapy that helps alleviate people's fears through directed conversation






39. A leadership style in which members participate in the decision-making process






40. The organization style used for referencing citations in your actual presentation






41. Recasting your interpretation of an event from a different perspective






42. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






43. The minimum number of people needed to achieve the desired results






44. The anxiety a person experiences when speaking in public






45. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






46. Shyness or communication apprehension






47. Audience members' likes and dislikes






48. The source's act of transforming an idea into a message to transmit to a receiver






49. The act of interpreting a situation and treating the interoperation as real






50. Being adaptive - creative - and experimental in your communication style