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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Our public selves that make up who we want to be seen as






2. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






3. The general predisposition to avoid situations that require communication






4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






5. The source's act of transforming an idea into a message to transmit to a receiver






6. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






7. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






8. The result of an act of encoding






9. The anxiety a person experiences when speaking in public






10. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






11. This type of leader emphasizes accomplishing goals and managing time above all else






12. If in an argument with a friend you may say something you regret but can't take it back






13. Recasting your interpretation of an event from a different perspective






14. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






15. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






16. A learned system of meanings which help us make sense in our everyday surroundings






17. Those upon whom the ideas - feelings - information - e.g. the message - are presented






18. An audience-centered approach to communication in which other perspectives are taken into account






19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






20. Revealing personal or intimate information to an online audience






21. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






22. The process in which you are engaging when you share personal or intimate information with an online audience






23. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






24. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






25. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






26. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






27. Motivating team members by connecting them to a greater ideal






28. Motivating team members using a system of rewards and punishments






29. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






30. Audience members' likes and dislikes






31. Communication that is not occurring in real-time






32. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






33. The substantive aspect of a message






34. Communication that is not occurring in real time






35. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






36. A statement used in your presentation that demonstrates why the source you are referring to is credible






37. A method that allows a public speaker to integrate research into the body of their text






38. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






39. To say something in return: make an answer; to react in response






40. What an audience members judge to be right or wrong






41. The extent to which the message after transmission is similar to the message originally transmitted






42. The medium through which a message passes on its way from source to receiver






43. Any condition that affects the fidelity of the message being sent (internal or external)






44. Service provider used for sending digital communication; usually associated with emails






45. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






46. The way in which people segment a sequence of words or behaviors






47. To bring to mind or think of again; to keep in mind for attention or consideration






48. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






49. Describes the physical process of sound waves bouncing off of an eardrum






50. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident







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