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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






2. This type of communication apprehension occurs only in particular - and typically stressful - contexts






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. Being consciously aware of - and paying attention to our communication behavior






5. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






6. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






7. Considering the benefits or consequences of an action for oneself first - and for others second






8. Feeling that you are an unwelcome focus of attention






9. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






10. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






11. Refers to audience members' general likes and dislikes in relation to particular subjects






12. The interplay between encoding and decoding messages






13. Falsely representing any material obtained from another source as your own work






14. Being adaptive - creative - and experimental in your communication style






15. The perspective that the ethical quality of an action should be determined by evaluating its consequences






16. When a team meaner slacks off because he know the work will get done regardless of his effort






17. A method that allows a public speaker to integrate research into the body of their text






18. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






19. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






20. The capabilities of the technology used to communicate online






21. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






22. The process of stating verbatim - in a presentation - information derived from an author other than oneself






23. Standards for behavior that people don't alter even when the situation warrants






24. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






25. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






26. Mediated communication that occurs with both participants attending message exchange in real-time






27. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






28. To pay attention to sound. To hear something with thoughtful attention: give consideration






29. The first stage of hearing is when you receive the message (or listen to it)






30. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






31. Our public selves that make up who we want to be seen as






32. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






33. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






34. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






35. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






36. Taking another person's work in full and representing it as your one while making little or nor change to the material






37. The Greek word meaning 'credibility'






38. A statement used in your presentation that demonstrates why the source you are referring to is credible






39. The source's act of transforming an idea into a message to transmit to a receiver






40. When employers use internet searches and social networking sites to find out information or screen potential hires






41. A leadership style in which members participate in the decision-making process






42. The substantive aspect of a message






43. What are the two levels/types of meaning every message transmits?






44. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






45. Communicators who are located in physical proximity (such as the same room)






46. A tension between two opposing but valuable preferences






47. From the Greek word for 'the word;' it is translated as logic






48. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






49. A leadership style in which the leader makes decisions by herself






50. Having multiple types of connections with another person in your group







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Can you answer 50 questions in 15 minutes?


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