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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






2. The recipient of a message






3. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






4. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






5. The normal anxiety people experience when they find themselves in a stressful situation






6. Shyness or communication apprehension






7. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






8. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






9. What are the two levels/types of meaning every message transmits?






10. To bring to mind or think of again; to keep in mind for attention or consideration






11. Mediated communication that occurs with both participants attending message exchange in real-time






12. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






13. Motivating team members using a system of rewards and punishments






14. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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15. Our public selves that make up who we want to be seen as






16. Any condition that affects the fidelity of the message being sent (internal or external)






17. Statistical data about an audience






18. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






19. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






20. Communicators who are located in physical proximity (such as the same room)






21. This type of communication apprehension occurs only in particular - and typically stressful - contexts






22. The interplay between encoding and decoding messages






23. The medium through which a message passes on its way from source to receiver






24. A culture in which meaning is expressed through explicit verbal messages






25. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






26. Recasting your interpretation of an event from a different perspective






27. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






28. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






29. The extent to which the message after transmission is similar to the message originally transmitted






30. Coming to group conclusion without critical thinking or evaluation of alternatives






31. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






32. To say something in return: make an answer; to react in response






33. From the Greek word for 'the word;' it is translated as logic






34. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






35. The anxiety a person experiences when speaking in public






36. A statement used in your presentation that demonstrates why the source you are referring to is credible






37. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






38. The tendency of a person to avoid social interaction






39. Being adaptive - creative - and experimental in your communication style






40. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






41. The organization style used for referencing citations in your actual presentation






42. Submitting the same work for more than one class






43. Communication that is not occurring in real-time






44. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






46. A leadership style in which the leader is hands-off and allows members to make decisions on their own






47. A type of therapy that helps alleviate people's fears through directed conversation






48. Audience members' likes and dislikes






49. When a team meaner slacks off because he know the work will get done regardless of his effort






50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members