SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
evaluate
patchwork plagiarism
discriminate
learned helplessness
2. The interplay between encoding and decoding messages
fidelity
affordances
feedback
communication apprehension
3. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
disclose
contextual barriers to listening
virtue ethics
channel
4. Mediated communication that occurs with both participants attending message exchange in real-time
jargon
provinsialism
synchronous
multiplexity
5. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
domain
receive
evaluate
permanence of records
6. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
domain
oral citations
small power distance
parenthetical citations
7. Two or more people working together to produce a result they could not have produced on their own
patchwork plagiarism
synergy
conspicuousness
message
8. If in an argument with a friend you may say something you regret but can't take it back
dialectic
communication is irreversible
noise
negligence
9. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
nominal group technique
oral citations
direct quoting
positive reinforcement
10. 'Learning' through experience that you can't change a situation
encoding
jargon
talkaholic
learned helplessness
11. An audience-centered approach to communication in which other perspectives are taken into account
communication
jargon
shyness
rhetorical sensitivity
12. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
backchanneling cues
high-context culture
demographics
task leader
13. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
respond
globalization
patchwork plagiarism
edited books
14. The substantive aspect of a message
backchanneling cues
message
content
consensus
15. The first stage of hearing is when you receive the message (or listen to it)
channel
rigid rules
receive
direct quoting
16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
writer's block
communication is irreversible
fields
talkaholic
17. To say something in return: make an answer; to react in response
utilitarianism
qualities that define communication
respond
backchanneling cues
18. The act of interpreting a situation and treating the interpretation as real
least group size
content
labeling
synchronous
19. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
two-pizza team
Maslow's Hierarchy of Needs
groupthink
20. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
groupthink
authoritarian leadership
two-pizza team
disclosure
21. Taking another person's work in full and representing it as your one while making little or nor change to the material
parenthetical citations
global plagiarism
demographic profile
Editorial columns (opinions pieces)
22. Feeling that you are an unwelcome focus of attention
factors that can increase stage fright
conspicuousness
transformational leadership
audience
23. The Greek word meaning 'credibility'
groupthink
content
factors that can increase stage fright
ethos
24. Being consciously aware of - and paying attention to our communication behavior
values
mindful communication
you cannot not communicate
confirming response
25. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
climate
incremental plagiarism
multiple submissions
shyness
26. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
Maslow's Hierarchy of Needs
strong uncertainty avoidance
audience analysis
groupthink
27. A statement used in your presentation that demonstrates why the source you are referring to is credible
situational anxiety
shyness
task leader
qualifier
28. Recasting your interpretation of an event from a different perspective
relationship
consensus
low cues
reframing
29. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
remember
conspicuousness
evaluate
30. Specialized and complicated terminology used by a particular discipline
content
source
task leader
jargon
31. This type of communication apprehension occurs only in particular - and typically stressful - contexts
interpret
cognitive reconstructing
mindful communication
situational anxiety
32. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
noise
attitudes
audience-centered presenter
negligence
33. Location - cultural differences - gender styles
responding
source
interpret
contextual barriers to listening
34. Considering the benefits or consequences of an action for oneself first - and for others second
visualization
self-interest
authoritarian leadership
groupthink
35. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
demographic profile
weak uncertainty avoidance
low cues
incremental plagiarism
36. A method that allows a public speaker to integrate research into the body of their text
listen
high-context culture
parenthetical citations
positive reinforcement
37. A culture in which meaning is expressed through explicit verbal messages
dispositional communication anxiety
responsibility
cognitive therapy
low-context culture
38. Being adaptive - creative - and experimental in your communication style
laissez-faire leadership
reframing
noise
flexible intercultural communication
39. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
climate
edited books
respond
40. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
parenthetical citations
postmodern ethics
punctuation
logos
41. A tension between two opposing but valuable preferences
relationship
dialectic
cognitive therapy
face
42. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
source
talkaholic
noise
43. The medium through which a message passes on its way from source to receiver
pseudonym
communication
channel
encoding and decoding
44. Therapeutic technique that helps alleviate people's fear through directed conversation
cognitive therapy
virtue ethics
face
incremental plagiarism
45. The overall feel of the group - composed of all the group's relationships
understand
shyness
contextual barriers to listening
climate
46. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
conflict of interest
demographics
large-power distance
cognitive therapy
47. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
consensus
demographics
oral citations
intercultural communication
48. The organization style used for referencing citations in your actual presentation
face
reticence
multiple submissions
oral citations
49. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
50. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
encoding and decoding
conflict of interest
fields
permanence of records