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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any condition that affects the fidelity of the message being sent (internal or external)






2. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






3. Revealing personal or intimate information to an online audience






4. The medium through which a message passes on its way from source to receiver






5. A statement used in your presentation that demonstrates why the source you are referring to is credible






6. The minimum number of people needed to achieve the desired results






7. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






8. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






9. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






10. The first stage of hearing is when you receive the message (or listen to it)






11. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






13. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






14. Stage of the five-step - active-listening model involves answering and giving feedback.






15. Our public selves that make up who we want to be seen as






16. This type of communication apprehension occurs only in particular - and typically stressful - contexts






17. Statistical data about an audience






18. The extent to which the message after transmission is similar to the message originally transmitted






19. The capabilities of the technology used to communicate online






20. Having multiple types of connections with another person in your group






21. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






22. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






23. Cultures that view conflict as a threat and to be avoided






24. The substantive aspect of a message






25. To bring to mind or think of again; to keep in mind for attention or consideration






26. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






27. In postmodern ethics - the obligation to respond to the actions of others






28. Originator of a message






29. Those upon whom the ideas - feelings - information - e.g. the message - are presented






30. Being consciously aware of - and paying attention to our communication behavior






31. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






32. A learned system of meanings which help us make sense in our everyday surroundings






33. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






34. Communicators who are located in physical proximity (such as the same room)






35. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






36. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






37. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






38. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






39. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






40. Cues to let the speaker know you're listening






41. The interplay between encoding and decoding messages






42. Location - cultural differences - gender styles






43. Refers to audience members' general likes and dislikes in relation to particular subjects






44. The anxiety a person experiences when speaking in public






45. Coming to group conclusion without critical thinking or evaluation of alternatives






46. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






47. 'Learning' through experience that you can't change a situation






48. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






49. Service provider used for sending digital communication; usually associated with emails






50. A tension between two opposing but valuable preferences