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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
domain
social loafing
co-located
nominal group technique
2. When a team meaner slacks off because he know the work will get done regardless of his effort
reticence
social loafing
virtue ethics
cognitive therapy
3. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
subjective listening
parenthetical citations
dialectic
4. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
qualifier
multiplexity
Maslow's Hierarchy of Needs
5. Communication that is not occurring in real-time
asynchronous
parenthetical citations
multiplexity
you cannot not communicate
6. The source's act of transforming an idea into a message to transmit to a receiver
backchanneling cues
action items
encoding
paraphrasing
7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
edited books
authoritarian leadership
channel
systematic desensitization
8. Falsely representing any material obtained from another source as your own work
action items
reticence
plagiarism
respond
9. This type of communication apprehension occurs only in particular - and typically stressful - contexts
low-context culture
fidelity
stage fright
situational anxiety
10. The organization style used for referencing citations in your actual presentation
edited books
oral citations
disclose
receive
11. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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12. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
reticence
incremental plagiarism
consequentialism
listen
13. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
low-context culture
interpret
learned helplessness
14. Our public selves that make up who we want to be seen as
reframing
face
climate
multiplexity
15. From the Greek word for 'the word;' it is translated as logic
virtue ethics
deontology
logos
contextual barriers to listening
16. The process of stating verbatim - in a presentation - information derived from an author other than oneself
cognitive therapy
subjective listening
encoding
direct quoting
17. The anxiety a person experiences when speaking in public
small power distance
demographics
two-pizza team
stage fright
18. A response that shows you care about the person and value what they have to say
asynchronous communication
kickoff meeting
confirming response
understand
19. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
receive
individualism
systematic desensitization
beliefs
20. Motivating team members using a system of rewards and punishments
transactional leadership
authoritarian leadership
pseudonym
low-context culture
21. The perspective that the ethical quality of an action should be determined by evaluating its consequences
globalization
evaluate
consequentialism
kickoff meeting
22. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
disclose
domain
low-context culture
23. A culture in which meaning is expressed through explicit verbal messages
pseudonym
labeling
low-context culture
transformational leadership
24. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
low-context culture
utilitarianism
large-power distance
remember
25. Feeling that you are an unwelcome focus of attention
face
fidelity
conspicuousness
qualities that define communication
26. The capabilities of the technology used to communicate online
dialectic
affordances
synchronous
subjective listening
27. Describes the physical process of sound waves bouncing off of an eardrum
hearing
encoding and decoding
conspicuousness
parenthetical citations
28. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
kickoff meeting
small power distance
social loafing
transformational leadership
29. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
rhetorical sensitivity
synergy
utilitarianism
30. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
decoding
labeling
provinsialism
social loafing
31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
encoding
pseudonym
positive reinforcement
low-context culture
32. A leadership style in which members participate in the decision-making process
democratic leadership
channel
factors that can increase stage fright
incremental plagiarism
33. Revealing personal or intimate information to an online audience
co-located
disclose
labeling
flexible intercultural communication
34. When employers use internet searches and social networking sites to find out information or screen potential hires
audience adaptation
cybervetting
culture
nominal group technique
35. Standards for behavior that people don't alter even when the situation warrants
attitudes
rigid rules
parenthetical citations
high-context culture
36. Recasting your interpretation of an event from a different perspective
plagiarism
multiple submissions
decoding
reframing
37. A leadership style in which the leader makes decisions by herself
rhetorical sensitivity
systematic desensitization
communication is irreversible
authoritarian leadership
38. To bring to mind or think of again; to keep in mind for attention or consideration
remember
situational anxiety
receiver
patchwork plagiarism
39. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
positive reinforcement
cognitive therapy
direct quoting
40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
high-context culture
democratic leadership
psychographic profile
low-context culture
41. In postmodern ethics - the obligation to respond to the actions of others
high-context culture
provinsialism
responsibility
virtue ethics
42. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
responsibility
learned helplessness
climate
43. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
talkaholic
conflict of interest
communication apprehension
fields
44. 'Learning' through experience that you can't change a situation
learned helplessness
culture
systematic desensitization
noise
45. A learned system of meanings which help us make sense in our everyday surroundings
decoding
multiple submissions
culture
beliefs
46. Motivating team members by connecting them to a greater ideal
demographics
cognitive reconstructing
collectivism
transformational leadership
47. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
noise
situational anxiety
logos
you cannot not communicate
48. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
self-interest
cognitive therapy
patchwork plagiarism
49. The substantive aspect of a message
transformational leadership
incremental plagiarism
content
laissez-faire leadership
50. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
ethical dilemma
respond
visualization
factors that can increase stage fright