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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver






2. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






3. Those upon whom the ideas - feelings - information - e.g. the message - are presented






4. Statistical data about an audience






5. Falsely representing any material obtained from another source as your own work






6. A type of therapy that helps alleviate people's fears through directed conversation






7. When a team meaner slacks off because he know the work will get done regardless of his effort






8. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






9. Refers to audience members' general likes and dislikes in relation to particular subjects






10. A sense of 'stuckness' when trying to write

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11. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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12. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






13. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






14. What audience members hold to be true or false






15. From the Greek word for 'the word;' it is translated as logic






16. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






17. The perspective that the ethical quality of an action should be determined by evaluating its consequences






18. The tendency of a person to avoid social interaction






19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






21. The act of interpreting a situation and treating the interpretation as real






22. An audience-centered approach to communication in which other perspectives are taken into account






23. In postmodern ethics - the obligation to respond to the actions of others






24. Being adaptive - creative - and experimental in your communication style






25. Originator of a message






26. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






27. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






28. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






29. A culture in which meaning is expressed through explicit verbal messages






30. A leadership style in which the leader makes decisions by herself






31. Communication that is not occurring in real time






32. A response that shows you care about the person and value what they have to say






33. Describes the physical process of sound waves bouncing off of an eardrum






34. The receiver's act of attaching meaning to a message sent by a source






35. Mediated communication that occurs with both participants attending message exchange in real-time






36. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






37. Considering the benefits or consequences of an action for oneself first - and for others second






38. The capabilities of the technology used to communicate online






39. The process in which you are engaging when you share personal or intimate information with an online audience






40. The Greek word meaning 'credibility'






41. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






42. Motivating team members by connecting them to a greater ideal






43. The normal anxiety people experience when they find themselves in a stressful situation






44. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






45. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






46. Two or more people working together to produce a result they could not have produced on their own






47. Communication that is not occurring in real-time






48. Audience members' likes and dislikes






49. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






50. Our public selves that make up who we want to be seen as