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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






3. The capabilities of the technology used to communicate online






4. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






5. A sense of 'stuckness' when trying to write


6. A learned system of meanings which help us make sense in our everyday surroundings






7. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






8. To pay attention to sound. To hear something with thoughtful attention: give consideration






9. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






10. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






11. When employers use internet searches and social networking sites to find out information or screen potential hires






12. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






13. Stage of the five-step - active-listening model involves answering and giving feedback.






14. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






15. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






16. Process of communicating and interpreting communication—the official communication terms for these processes






17. The medium through which a message passes on its way from source to receiver






18. Mediated communication that occurs with both participants attending message exchange in real-time






19. Our public selves that make up who we want to be seen as






20. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






21. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






22. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






23. The interplay between encoding and decoding messages






24. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






25. From the Greek word for 'the word;' it is translated as logic






26. Specialized and complicated terminology used by a particular discipline






27. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






28. Those upon whom the ideas - feelings - information - e.g. the message - are presented






29. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






30. An audience-centered approach to communication in which other perspectives are taken into account






31. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






32. Motivating team members using a system of rewards and punishments






33. Communication that is not occurring in real time






34. The receiver's act of attaching meaning to a message sent by a source






35. Submitting the same work for more than one class






36. A response that shows you care about the person and value what they have to say






37. Describes the physical process of sound waves bouncing off of an eardrum






38. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






39. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






40. The organization style used for referencing citations in your actual presentation






41. Audience members' likes and dislikes






42. Documented tasks assigned to a member for completion by a particular time






43. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






44. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






45. Refers to audience members' general likes and dislikes in relation to particular subjects






46. A method that allows a public speaker to integrate research into the body of their text






47. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






49. 'Learning' through experience that you can't change a situation






50. What an audience members judge to be right or wrong