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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The overall feel of the group - composed of all the group's relationships






2. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






3. A statement used in your presentation that demonstrates why the source you are referring to is credible






4. Our public selves that make up who we want to be seen as






5. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






6. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






7. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






8. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






9. The substantive aspect of a message






10. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






11. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






12. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






13. Stage of the five-step - active-listening model involves answering and giving feedback.






14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






15. Describes the physical process of sound waves bouncing off of an eardrum






16. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






17. Recasting your interpretation of an event from a different perspective






18. The source's act of transforming an idea into a message to transmit to a receiver






19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






20. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






21. What an audience members judge to be right or wrong






22. Documented tasks assigned to a member for completion by a particular time






23. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






24. A leadership style in which members participate in the decision-making process






25. Having multiple types of connections with another person in your group






26. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






27. Communication that is not occurring in real-time






28. The tendency of a person to avoid social interaction






29. When a team meaner slacks off because he know the work will get done regardless of his effort






30. A culture in which meaning is expressed through explicit verbal messages






31. What are the two levels/types of meaning every message transmits?






32. A learned system of meanings which help us make sense in our everyday surroundings






33. The minimum number of people needed to achieve the desired results






34. Communicators who are located in physical proximity (such as the same room)






35. The result of an act of encoding






36. Location - cultural differences - gender styles






37. The general predisposition to avoid situations that require communication






38. Motivating team members using a system of rewards and punishments






39. Originator of a message






40. This type of leader emphasizes accomplishing goals and managing time above all else






41. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






42. The receiver's act of attaching meaning to a message sent by a source






43. A response that shows you care about the person and value what they have to say






44. Any condition that affects the fidelity of the message being sent (internal or external)






45. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






46. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






47. The first stage of hearing is when you receive the message (or listen to it)






48. An audience-centered approach to communication in which other perspectives are taken into account






49. To pay attention to sound. To hear something with thoughtful attention: give consideration






50. The act of interpreting a situation and treating the interoperation as real