SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
action items
message
stage fright
2. Being consciously aware of - and paying attention to our communication behavior
virtue ethics
mindful communication
incremental plagiarism
punctuation
3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
incremental plagiarism
audience-centered presenter
social loafing
cybervetting
4. The affective aspect of a message
least group size
channel
mindful communication
relationship
5. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
jargon
visualization
collectivism
respond
6. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
demographics
social loafing
flexible intercultural communication
7. Being adaptive - creative - and experimental in your communication style
large-power distance
mindful communication
synchronous
flexible intercultural communication
8. A leadership style in which the leader makes decisions by herself
authoritarian leadership
domain
multiplexity
social loafing
9. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
asynchronous
virtue ethics
situational anxiety
writer's block
10. The source's act of transforming an idea into a message to transmit to a receiver
reticence
dialectic
encoding
situational anxiety
11. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
fidelity
learned helplessness
subjective listening
groupthink
12. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
noise
listen
individualism
13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
reframing
reticence
asynchronous communication
14. The extent to which the message after transmission is similar to the message originally transmitted
consensus
fidelity
ethical dilemma
self-interest
15. The result of an act of encoding
individualism
responding
message
remember
16. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
qualities that define communication
postmodern ethics
provinsialism
17. Submitting the same work for more than one class
co-located
multiple submissions
encoding and decoding
nominal group technique
18. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
positive reinforcement
cognitive therapy
channel
fields
19. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
social loafing
audience adaptation
subjective listening
direct quoting
20. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
inadequate positive reinforcement
low cues
cognitive therapy
interpret
21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
small power distance
individualism
positive reinforcement
cognitive therapy
22. Audience members' likes and dislikes
ethics
attitudes
discriminate
mindful communication
23. The capabilities of the technology used to communicate online
affordances
content
disclosure
multiplexity
24. To say something in return: make an answer; to react in response
jargon
shyness
respond
attitudes
25. The receiver's act of attaching meaning to a message sent by a source
demographic profile
consequentialism
content
decoding
26. Communication that is not occurring in real-time
culture
asynchronous
receiver
authoritarian leadership
27. The recipient of a message
collectivism
receiver
permanence of records
cognitive therapy
28. Our public selves that make up who we want to be seen as
qualities that define communication
face
talkaholic
reframing
29. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive reconstructing
conflict of interest
decoding
relationship
30. Feeling that you are an unwelcome focus of attention
authoritarian leadership
conspicuousness
culture
visualization
31. Coming to group conclusion without critical thinking or evaluation of alternatives
demographics
low-context culture
logos
groupthink
32. Location - cultural differences - gender styles
globalization
respond
noise
contextual barriers to listening
33. Statistical data about an audience
demographics
co-located
domain
disclosure
34. The perspective that the ethical quality of an action should be determined by evaluating its consequences
low cues
consequentialism
shyness
communication
35. Motivating team members using a system of rewards and punishments
audience analysis
transactional leadership
channel
direct quoting
36. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
provinsialism
incremental plagiarism
psychographic profile
shyness
37. To bring to mind or think of again; to keep in mind for attention or consideration
labeling
remember
inadequate positive reinforcement
feedback
38. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
two-pizza team
cognitive reconstructing
you cannot not communicate
demographic profile
39. The act of interpreting a situation and treating the interpretation as real
dialectic
domain
labeling
demographics
40. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
democratic leadership
talkaholic
responding
social loafing
41. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
attitudes
disclose
collectivism
edited books
42. Falsely representing any material obtained from another source as your own work
high-context culture
postmodern ethics
jargon
plagiarism
43. When employers use internet searches and social networking sites to find out information or screen potential hires
interpret
intercultural communication
individualism
cybervetting
44. If in an argument with a friend you may say something you regret but can't take it back
two-pizza team
provinsialism
remember
communication is irreversible
45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
decoding
small power distance
factors that can increase stage fright
action items
46. The Greek word meaning 'credibility'
ethos
two-pizza team
audience-centered presenter
listen
47. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
fields
ethical dilemma
affordances
48. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
high-context culture
dispositional communication anxiety
responding
postmodern ethics
49. Having multiple types of connections with another person in your group
postmodern ethics
synergy
multiplexity
nominal group technique
50. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
content
small power distance
demographic profile