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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. From the Greek word for 'the word;' it is translated as logic
logos
fidelity
attitudes
you cannot not communicate
2. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
demographics
permanence of records
receive
3. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
shyness
feedback
systematic desensitization
collectivism
4. Describes the physical process of sound waves bouncing off of an eardrum
utilitarianism
discriminate
content
hearing
5. Being consciously aware of - and paying attention to our communication behavior
oral citations
mindful communication
task leader
interpret
6. Shyness or communication apprehension
synergy
situational anxiety
mindful communication
reticence
7. The organization style used for referencing citations in your actual presentation
oral citations
weak uncertainty avoidance
communication apprehension
conflict of interest
8. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
plagiarism
subjective listening
deontology
9. Coming to group conclusion without critical thinking or evaluation of alternatives
patchwork plagiarism
groupthink
psychographic profile
receiver
10. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
visualization
receive
flexible intercultural communication
audience analysis
11. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
groupthink
confirming response
laissez-faire leadership
fields
12. A tension between two opposing but valuable preferences
dialectic
audience-centered presenter
relationship
utilitarianism
13. Being adaptive - creative - and experimental in your communication style
communication is irreversible
fidelity
flexible intercultural communication
cognitive reconstructing
14. Originator of a message
provinsialism
communication apprehension
source
shyness
15. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
postmodern ethics
content
high-context culture
16. Those upon whom the ideas - feelings - information - e.g. the message - are presented
direct quoting
advantages of working in teams
intercultural communication
audience
17. A leadership style in which members participate in the decision-making process
democratic leadership
low cues
confirming response
source
18. The source's act of transforming an idea into a message to transmit to a receiver
encoding
systematic desensitization
high-context culture
direct quoting
19. A method that allows a public speaker to integrate research into the body of their text
situational anxiety
receive
dispositional communication anxiety
parenthetical citations
20. This type of communication apprehension occurs only in particular - and typically stressful - contexts
writer's block
audience
situational anxiety
shyness
21. Communication that is not occurring in real-time
channel
asynchronous
logos
postmodern ethics
22. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
beliefs
kickoff meeting
global plagiarism
self-interest
23. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
talkaholic
relationship
you cannot not communicate
psychographic profile
24. The substantive aspect of a message
self-interest
audience analysis
content
situational anxiety
25. Therapeutic technique that helps alleviate people's fear through directed conversation
cybervetting
multiple submissions
edited books
cognitive therapy
26. The result of an act of encoding
message
social loafing
transactional leadership
patchwork plagiarism
27. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
virtue ethics
audience analysis
situational anxiety
28. The tendency of a person to avoid social interaction
logos
shyness
utilitarianism
hearing
29. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
Editorial columns (opinions pieces)
receive
communication apprehension
understand
30. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
strong uncertainty avoidance
respond
intercultural communication
ethos
31. To bring to mind or think of again; to keep in mind for attention or consideration
audience
low cues
encoding and decoding
remember
32. The act of interpreting a situation and treating the interoperation as real
Editorial columns (opinions pieces)
global plagiarism
mindful communication
labeling
33. What an audience members judge to be right or wrong
asynchronous
affordances
values
co-located
34. 'Learning' through experience that you can't change a situation
low cues
globalization
learned helplessness
backchanneling cues
35. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
co-located
inadequate positive reinforcement
labeling
relationship
36. Process of communicating and interpreting communication—the official communication terms for these processes
asynchronous communication
encoding and decoding
global plagiarism
cybervetting
37. Submitting the same work for more than one class
learned helplessness
permanence of records
multiple submissions
content
38. Any condition that affects the fidelity of the message being sent (internal or external)
utilitarianism
understand
high-context culture
noise
39. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
responsibility
message
reframing
40. The process of stating verbatim - in a presentation - information derived from an author other than oneself
factors that can increase stage fright
pseudonym
responding
direct quoting
41. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
communication apprehension
groupthink
synergy
paraphrasing
42. A culture in which meaning is expressed through explicit verbal messages
patchwork plagiarism
advantages of working in teams
groupthink
low-context culture
43. The Greek word meaning 'credibility'
ethos
transformational leadership
backchanneling cues
reticence
44. The extent to which the message after transmission is similar to the message originally transmitted
globalization
fidelity
edited books
affordances
45. Statistical data about an audience
demographics
asynchronous
audience analysis
audience-centered presenter
46. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
negligence
content
systematic desensitization
47. Stage of the five-step - active-listening model involves answering and giving feedback.
noise
low-context culture
communication apprehension
responding
48. The receiver's act of attaching meaning to a message sent by a source
rhetorical sensitivity
decoding
paraphrasing
dispositional communication anxiety
49. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
feedback
qualities that define communication
labeling
50. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
communication apprehension
logos
source