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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline






2. The act of interpreting a situation and treating the interoperation as real






3. If in an argument with a friend you may say something you regret but can't take it back






4. Having multiple types of connections with another person in your group






5. The source's act of transforming an idea into a message to transmit to a receiver






6. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






7. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






8. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






9. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






10. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






11. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






12. Falsely representing any material obtained from another source as your own work






13. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






14. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






15. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






16. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






17. Describes the physical process of sound waves bouncing off of an eardrum






18. Two or more people working together to produce a result they could not have produced on their own






19. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






20. Motivating team members using a system of rewards and punishments






21. Mediated communication that occurs with both participants attending message exchange in real-time






22. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






23. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






24. The extent to which the message after transmission is similar to the message originally transmitted






25. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






26. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






27. Therapeutic technique that helps alleviate people's fear through directed conversation






28. A culture in which meaning is expressed through explicit verbal messages






29. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






30. Considering the benefits or consequences of an action for oneself first - and for others second






31. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






32. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






33. To pay attention to sound. To hear something with thoughtful attention: give consideration






34. Submitting the same work for more than one class






35. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






36. The interplay between encoding and decoding messages






37. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






38. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






39. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






40. The recipient of a message






41. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






42. Service provider used for sending digital communication; usually associated with emails






43. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






44. To say something in return: make an answer; to react in response






45. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






46. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






47. The receiver's act of attaching meaning to a message sent by a source






48. Communication that is not occurring in real-time






49. Any condition that affects the fidelity of the message being sent (internal or external)






50. What audience members hold to be true or false