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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






2. The interplay between encoding and decoding messages






3. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






4. Mediated communication that occurs with both participants attending message exchange in real-time






5. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






6. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






7. Two or more people working together to produce a result they could not have produced on their own






8. If in an argument with a friend you may say something you regret but can't take it back






9. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






10. 'Learning' through experience that you can't change a situation






11. An audience-centered approach to communication in which other perspectives are taken into account






12. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






13. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






14. The substantive aspect of a message






15. The first stage of hearing is when you receive the message (or listen to it)






16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






17. To say something in return: make an answer; to react in response






18. The act of interpreting a situation and treating the interpretation as real






19. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






20. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






21. Taking another person's work in full and representing it as your one while making little or nor change to the material






22. Feeling that you are an unwelcome focus of attention






23. The Greek word meaning 'credibility'






24. Being consciously aware of - and paying attention to our communication behavior






25. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






26. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






27. A statement used in your presentation that demonstrates why the source you are referring to is credible






28. Recasting your interpretation of an event from a different perspective






29. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






30. Specialized and complicated terminology used by a particular discipline






31. This type of communication apprehension occurs only in particular - and typically stressful - contexts






32. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






33. Location - cultural differences - gender styles






34. Considering the benefits or consequences of an action for oneself first - and for others second






35. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






36. A method that allows a public speaker to integrate research into the body of their text






37. A culture in which meaning is expressed through explicit verbal messages






38. Being adaptive - creative - and experimental in your communication style






39. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






40. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






41. A tension between two opposing but valuable preferences






42. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






43. The medium through which a message passes on its way from source to receiver






44. Therapeutic technique that helps alleviate people's fear through directed conversation






45. The overall feel of the group - composed of all the group's relationships






46. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






47. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






48. The organization style used for referencing citations in your actual presentation






49. A sense of 'stuckness' when trying to write

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50. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals