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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 'Learning' through experience that you can't change a situation






2. A leadership style in which members participate in the decision-making process






3. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






4. The recipient of a message






5. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






6. The first stage of hearing is when you receive the message (or listen to it)






7. Stage of the five-step - active-listening model involves answering and giving feedback.






8. If in an argument with a friend you may say something you regret but can't take it back






9. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






10. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






11. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






12. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






13. Specialized and complicated terminology used by a particular discipline






14. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






15. Statistical data about an audience






16. The source's act of transforming an idea into a message to transmit to a receiver






17. The act of interpreting a situation and treating the interoperation as real






18. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






19. A statement used in your presentation that demonstrates why the source you are referring to is credible






20. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






21. Shyness or communication apprehension






22. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






23. Cultures that view conflict as natural and potentially positive






24. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






25. Being consciously aware of - and paying attention to our communication behavior






26. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






27. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






28. Cues to let the speaker know you're listening






29. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






30. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






31. To pay attention to sound. To hear something with thoughtful attention: give consideration






32. To say something in return: make an answer; to react in response






33. The way in which people segment a sequence of words or behaviors






34. In postmodern ethics - the obligation to respond to the actions of others






35. A response that shows you care about the person and value what they have to say






36. What audience members hold to be true or false






37. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






38. Communication that is not occurring in real time






39. Standards for behavior that people don't alter even when the situation warrants






40. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






41. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






42. What an audience members judge to be right or wrong






43. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






44. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






45. Revealing personal or intimate information to an online audience






46. A tension between two opposing but valuable preferences






47. A culture in which meaning is expressed through explicit verbal messages






48. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






49. The receiver's act of attaching meaning to a message sent by a source






50. The extent to which the message after transmission is similar to the message originally transmitted