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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver
weak uncertainty avoidance
logos
permanence of records
channel
2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
transformational leadership
globalization
beliefs
audience adaptation
3. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
mindful communication
visualization
groupthink
4. The process of stating verbatim - in a presentation - information derived from an author other than oneself
communication
relationship
task leader
direct quoting
5. The first stage of hearing is when you receive the message (or listen to it)
collectivism
utilitarianism
receive
asynchronous
6. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
weak uncertainty avoidance
content and relationship
authoritarian leadership
7. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
consensus
communication
factors that can increase stage fright
interpret
8. Our public selves that make up who we want to be seen as
qualifier
least group size
face
provinsialism
9. Feeling that you are an unwelcome focus of attention
virtue ethics
conspicuousness
utilitarianism
communication apprehension
10. To bring to mind or think of again; to keep in mind for attention or consideration
backchanneling cues
remember
individualism
values
11. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
co-located
consequentialism
kickoff meeting
demographics
12. The anxiety a person experiences when speaking in public
reframing
message
stage fright
decoding
13. What are the two levels/types of meaning every message transmits?
feedback
flexible intercultural communication
high-context culture
content and relationship
14. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
consensus
global plagiarism
ethics
qualities that define communication
15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
contextual barriers to listening
discriminate
weak uncertainty avoidance
16. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
self-interest
you cannot not communicate
incremental plagiarism
low cues
17. Being consciously aware of - and paying attention to our communication behavior
mindful communication
climate
learned helplessness
receive
18. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
face
message
nominal group technique
19. 'Learning' through experience that you can't change a situation
learned helplessness
oral citations
self-interest
parenthetical citations
20. The minimum number of people needed to achieve the desired results
deontology
social loafing
least group size
multiplexity
21. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
beliefs
visualization
social loafing
qualities that define communication
22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
kickoff meeting
collectivism
negligence
23. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
attitudes
you cannot not communicate
consensus
Editorial columns (opinions pieces)
24. A culture in which meaning is expressed through explicit verbal messages
low-context culture
audience-centered presenter
source
writer's block
25. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
cybervetting
demographics
remember
26. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
social loafing
asynchronous communication
transactional leadership
27. The affective aspect of a message
flexible intercultural communication
source
ethics
relationship
28. A response that shows you care about the person and value what they have to say
advantages of working in teams
disclosure
confirming response
mindful communication
29. Location - cultural differences - gender styles
contextual barriers to listening
advantages of working in teams
disclosure
flexible intercultural communication
30. The overall feel of the group - composed of all the group's relationships
co-located
feedback
climate
conspicuousness
31. Considering the benefits or consequences of an action for oneself first - and for others second
provinsialism
jargon
audience
self-interest
32. Standards for behavior that people don't alter even when the situation warrants
qualities that define communication
weak uncertainty avoidance
rigid rules
positive reinforcement
33. The act of interpreting a situation and treating the interpretation as real
oral citations
asynchronous communication
labeling
factors that can increase stage fright
34. Communication that is not occurring in real time
responsibility
asynchronous communication
you cannot not communicate
climate
35. To say something in return: make an answer; to react in response
respond
responding
ethos
qualities that define communication
36. Coming to group conclusion without critical thinking or evaluation of alternatives
attitudes
democratic leadership
groupthink
consensus
37. Statistical data about an audience
asynchronous communication
ethos
communication apprehension
demographics
38. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
postmodern ethics
transactional leadership
groupthink
reticence
39. The Greek word meaning 'credibility'
flexible intercultural communication
ethos
factors that can increase stage fright
transformational leadership
40. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
plagiarism
incremental plagiarism
individualism
you cannot not communicate
41. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
face
provinsialism
weak uncertainty avoidance
kickoff meeting
42. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
encoding and decoding
communication apprehension
task leader
43. A statement used in your presentation that demonstrates why the source you are referring to is credible
multiplexity
plagiarism
disclosure
qualifier
44. Taking another person's work in full and representing it as your one while making little or nor change to the material
contextual barriers to listening
confirming response
global plagiarism
jargon
45. A tension between two opposing but valuable preferences
dialectic
transactional leadership
positive reinforcement
fields
46. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
globalization
you cannot not communicate
demographic profile
ethics
47. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
qualifier
source
feedback
social loafing
48. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
source
small power distance
strong uncertainty avoidance
advantages of working in teams
49. The source's act of transforming an idea into a message to transmit to a receiver
patchwork plagiarism
encoding
rhetorical sensitivity
asynchronous
50. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
audience analysis
advantages of working in teams
psychographic profile
utilitarianism