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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This type of communication apprehension occurs only in particular - and typically stressful - contexts






2. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






3. The act of interpreting a situation and treating the interpretation as real






4. Recasting your interpretation of an event from a different perspective






5. Motivating team members using a system of rewards and punishments






6. A method that allows a public speaker to integrate research into the body of their text






7. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






8. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






9. A tension between two opposing but valuable preferences






10. The substantive aspect of a message






11. The interplay between encoding and decoding messages






12. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






13. Revealing personal or intimate information to an online audience






14. Being adaptive - creative - and experimental in your communication style






15. A leadership style in which members participate in the decision-making process






16. The affective aspect of a message






17. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






19. Shyness or communication apprehension






20. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






21. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






22. The organization style used for referencing citations in your actual presentation






23. The receiver's act of attaching meaning to a message sent by a source






24. A statement used in your presentation that demonstrates why the source you are referring to is credible






25. From the Greek word for 'the word;' it is translated as logic






26. A type of therapy that helps alleviate people's fears through directed conversation






27. The medium through which a message passes on its way from source to receiver






28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






29. The recipient of a message






30. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






31. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






32. A leadership style in which the leader makes decisions by herself






33. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






34. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






35. The perspective that the ethical quality of an action should be determined by evaluating its consequences






36. The first stage of hearing is when you receive the message (or listen to it)






37. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






38. The tendency of a person to avoid social interaction






39. Statistical data about an audience






40. When employers use internet searches and social networking sites to find out information or screen potential hires






41. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






42. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






43. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






44. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






45. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






46. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






47. What are the two levels/types of meaning every message transmits?






48. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






49. An audience-centered approach to communication in which other perspectives are taken into account






50. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status







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