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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 'Learning' through experience that you can't change a situation






2. Being consciously aware of - and paying attention to our communication behavior






3. A method that allows a public speaker to integrate research into the body of their text






4. The Greek word meaning 'credibility'






5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






6. Cultures that view conflict as natural and potentially positive






7. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






8. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






9. The capabilities of the technology used to communicate online






10. The minimum number of people needed to achieve the desired results






11. What an audience members judge to be right or wrong






12. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






13. The anxiety a person experiences when speaking in public






14. The affective aspect of a message






15. Taking another person's work in full and representing it as your one while making little or nor change to the material






16. A response that shows you care about the person and value what they have to say






17. The source's act of transforming an idea into a message to transmit to a receiver






18. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






19. A type of therapy that helps alleviate people's fears through directed conversation






20. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






21. Audience members' likes and dislikes






22. An audience-centered approach to communication in which other perspectives are taken into account






23. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






24. The act of interpreting a situation and treating the interpretation as real






25. The first stage of hearing is when you receive the message (or listen to it)






26. A sense of 'stuckness' when trying to write

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27. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






28. The interplay between encoding and decoding messages






29. The result of an act of encoding






30. Any condition that affects the fidelity of the message being sent (internal or external)






31. Considering the benefits or consequences of an action for oneself first - and for others second






32. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






33. Standards for behavior that people don't alter even when the situation warrants






34. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






35. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






36. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






37. A tension between two opposing but valuable preferences






38. The act of interpreting a situation and treating the interoperation as real






39. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






40. A leadership style in which members participate in the decision-making process






41. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






42. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






43. Submitting the same work for more than one class






44. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






45. Being adaptive - creative - and experimental in your communication style






46. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






47. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






48. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






49. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






50. Communicators who are located in physical proximity (such as the same room)







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