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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being consciously aware of - and paying attention to our communication behavior






2. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






4. The first stage of hearing is when you receive the message (or listen to it)






5. Communication that is not occurring in real-time






6. When a team meaner slacks off because he know the work will get done regardless of his effort






7. The interplay between encoding and decoding messages






8. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






9. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






10. Documented tasks assigned to a member for completion by a particular time






11. Being adaptive - creative - and experimental in your communication style






12. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






13. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






14. Standards for behavior that people don't alter even when the situation warrants






15. In postmodern ethics - the obligation to respond to the actions of others






16. The act of interpreting a situation and treating the interpretation as real






17. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






18. If in an argument with a friend you may say something you regret but can't take it back






19. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






20. Any condition that affects the fidelity of the message being sent (internal or external)






21. The organization style used for referencing citations in your actual presentation






22. Process of communicating and interpreting communication—the official communication terms for these processes






23. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






24. The overall feel of the group - composed of all the group's relationships






25. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






26. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






27. What are the two levels/types of meaning every message transmits?






28. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






29. The way in which people segment a sequence of words or behaviors






30. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






31. The perspective that the ethical quality of an action should be determined by evaluating its consequences






32. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






33. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






34. Service provider used for sending digital communication; usually associated with emails






35. Describes the physical process of sound waves bouncing off of an eardrum






36. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






37. Specialized and complicated terminology used by a particular discipline






38. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






39. Taking another person's work in full and representing it as your one while making little or nor change to the material






40. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






41. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






42. The receiver's act of attaching meaning to a message sent by a source






43. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






44. A culture in which meaning is expressed through explicit verbal messages






45. The general predisposition to avoid situations that require communication






46. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






47. A leadership style in which members participate in the decision-making process






48. Considering the benefits or consequences of an action for oneself first - and for others second






49. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






50. To say something in return: make an answer; to react in response







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