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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two or more people working together to produce a result they could not have produced on their own






2. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






3. The extent to which the message after transmission is similar to the message originally transmitted






4. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






5. From the Greek word for 'the word;' it is translated as logic






6. Audience members' likes and dislikes






7. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






8. To say something in return: make an answer; to react in response






9. 'Learning' through experience that you can't change a situation






10. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






11. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






12. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






13. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






14. Specialized and complicated terminology used by a particular discipline






15. Service provider used for sending digital communication; usually associated with emails






16. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






17. The medium through which a message passes on its way from source to receiver






18. Communication that is not occurring in real time






19. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






20. Describes the physical process of sound waves bouncing off of an eardrum






21. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






22. The receiver's act of attaching meaning to a message sent by a source






23. Statistical data about an audience






24. Taking another person's work in full and representing it as your one while making little or nor change to the material






25. When a team meaner slacks off because he know the work will get done regardless of his effort






26. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






27. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






28. A culture in which meaning is expressed through explicit verbal messages






29. The affective aspect of a message






30. Therapeutic technique that helps alleviate people's fear through directed conversation






31. What are the two levels/types of meaning every message transmits?






32. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






33. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






34. This type of leader emphasizes accomplishing goals and managing time above all else






35. Process of communicating and interpreting communication—the official communication terms for these processes






36. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






37. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






38. Originator of a message






39. The overall feel of the group - composed of all the group's relationships






40. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






41. The process in which you are engaging when you share personal or intimate information with an online audience






42. A type of therapy that helps alleviate people's fears through directed conversation






43. Cultures that view conflict as natural and potentially positive






44. Mediated communication that occurs with both participants attending message exchange in real-time






45. Documented tasks assigned to a member for completion by a particular time






46. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






47. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






48. The process of stating verbatim - in a presentation - information derived from an author other than oneself






49. A method that allows a public speaker to integrate research into the body of their text






50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members