Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sense of 'stuckness' when trying to write

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2. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






5. Specialized and complicated terminology used by a particular discipline






6. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






7. A culture in which meaning is expressed through explicit verbal messages






8. The tendency of a person to avoid social interaction






9. Our public selves that make up who we want to be seen as






10. The result of an act of encoding






11. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






12. The first stage of hearing is when you receive the message (or listen to it)






13. Mediated communication that occurs with both participants attending message exchange in real-time






14. To say something in return: make an answer; to react in response






15. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






16. A leadership style in which the leader is hands-off and allows members to make decisions on their own






17. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






18. Process of communicating and interpreting communication—the official communication terms for these processes






19. In postmodern ethics - the obligation to respond to the actions of others






20. A statement used in your presentation that demonstrates why the source you are referring to is credible






21. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






22. Recasting your interpretation of an event from a different perspective






23. 'Learning' through experience that you can't change a situation






24. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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25. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






26. This type of leader emphasizes accomplishing goals and managing time above all else






27. When employers use internet searches and social networking sites to find out information or screen potential hires






28. An audience-centered approach to communication in which other perspectives are taken into account






29. The process in which you are engaging when you share personal or intimate information with an online audience






30. The general predisposition to avoid situations that require communication






31. Being adaptive - creative - and experimental in your communication style






32. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






33. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






34. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






35. What audience members hold to be true or false






36. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






37. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






38. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






39. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






40. The extent to which the message after transmission is similar to the message originally transmitted






41. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






42. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






43. Stage of the five-step - active-listening model involves answering and giving feedback.






44. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






45. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






46. A leadership style in which the leader makes decisions by herself






47. Falsely representing any material obtained from another source as your own work






48. The recipient of a message






49. A learned system of meanings which help us make sense in our everyday surroundings






50. Refers to audience members' general likes and dislikes in relation to particular subjects