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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver






2. A sense of 'stuckness' when trying to write

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3. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






4. The anxiety a person experiences when speaking in public






5. Taking another person's work in full and representing it as your one while making little or nor change to the material






6. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






7. Motivating team members by connecting them to a greater ideal






8. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






9. To bring to mind or think of again; to keep in mind for attention or consideration






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






12. If in an argument with a friend you may say something you regret but can't take it back






13. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






14. To pay attention to sound. To hear something with thoughtful attention: give consideration






15. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






16. A response that shows you care about the person and value what they have to say






17. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






18. A leadership style in which the leader makes decisions by herself






19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






20. The Greek word meaning 'credibility'






21. Audience members' likes and dislikes






22. Mediated communication that occurs with both participants attending message exchange in real-time






23. The recipient of a message






24. The overall feel of the group - composed of all the group's relationships






25. 'Learning' through experience that you can't change a situation






26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. A culture in which meaning is expressed through explicit verbal messages






28. The tendency of a person to avoid social interaction






29. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






30. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






31. The perspective that the ethical quality of an action should be determined by evaluating its consequences






32. Stage of the five-step - active-listening model involves answering and giving feedback.






33. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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34. Those upon whom the ideas - feelings - information - e.g. the message - are presented






35. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






36. The substantive aspect of a message






37. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






38. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






39. The first stage of hearing is when you receive the message (or listen to it)






40. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






41. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






42. The act of interpreting a situation and treating the interoperation as real






43. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






44. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






45. Process of communicating and interpreting communication—the official communication terms for these processes






46. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






47. Two or more people working together to produce a result they could not have produced on their own






48. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






49. Considering the benefits or consequences of an action for oneself first - and for others second






50. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties