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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






2. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






3. Two or more people working together to produce a result they could not have produced on their own






4. What audience members hold to be true or false






5. The source's act of transforming an idea into a message to transmit to a receiver






6. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






7. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






9. The affective aspect of a message






10. Falsely representing any material obtained from another source as your own work






11. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






12. The organization style used for referencing citations in your actual presentation






13. A learned system of meanings which help us make sense in our everyday surroundings






14. The normal anxiety people experience when they find themselves in a stressful situation






15. Statistical data about an audience






16. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






17. Process of communicating and interpreting communication—the official communication terms for these processes






18. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






19. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






20. Specialized and complicated terminology used by a particular discipline






21. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






22. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






23. Revealing personal or intimate information to an online audience






24. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






25. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






26. The way in which people segment a sequence of words or behaviors






27. The interplay between encoding and decoding messages






28. Describes the physical process of sound waves bouncing off of an eardrum






29. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






30. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






31. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






32. Those upon whom the ideas - feelings - information - e.g. the message - are presented






33. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






34. Being consciously aware of - and paying attention to our communication behavior






35. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






36. The result of an act of encoding






37. Considering the benefits or consequences of an action for oneself first - and for others second






38. Communication that is not occurring in real time






39. The substantive aspect of a message






40. Cultures that view conflict as a threat and to be avoided






41. A leadership style in which the leader makes decisions by herself






42. Being adaptive - creative - and experimental in your communication style






43. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






44. Audience members' likes and dislikes






45. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






46. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






47. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






48. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






49. Communicators who are located in physical proximity (such as the same room)






50. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way