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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
asynchronous communication
incremental plagiarism
inadequate positive reinforcement
disclosure
2. The affective aspect of a message
relationship
receiver
factors that can increase stage fright
Editorial columns (opinions pieces)
3. A tension between two opposing but valuable preferences
dialectic
rhetorical sensitivity
incremental plagiarism
remember
4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
beliefs
psychographic profile
postmodern ethics
cybervetting
5. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
dialectic
two-pizza team
attitudes
6. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
psychographic profile
content
audience-centered presenter
culture
7. The medium through which a message passes on its way from source to receiver
relationship
channel
utilitarianism
asynchronous communication
8. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
beliefs
attitudes
edited books
situational anxiety
9. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
communication is irreversible
paraphrasing
qualities that define communication
10. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
labeling
oral citations
audience
11. Service provider used for sending digital communication; usually associated with emails
domain
labeling
values
global plagiarism
12. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
incremental plagiarism
large-power distance
psychographic profile
qualities that define communication
13. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
visualization
social loafing
reframing
remember
14. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
globalization
qualities that define communication
factors that can increase stage fright
demographics
15. Having multiple types of connections with another person in your group
multiplexity
task leader
mindful communication
message
16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
labeling
positive reinforcement
message
qualities that define communication
17. The substantive aspect of a message
content
consensus
postmodern ethics
values
18. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
social loafing
receive
permanence of records
talkaholic
19. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
weak uncertainty avoidance
channel
pseudonym
labeling
20. The process in which you are engaging when you share personal or intimate information with an online audience
situational anxiety
disclosure
cognitive therapy
writer's block
21. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
audience adaptation
encoding and decoding
reframing
22. The general predisposition to avoid situations that require communication
parenthetical citations
respond
communication apprehension
least group size
23. Stage of the five-step - active-listening model involves answering and giving feedback.
attitudes
asynchronous communication
discriminate
responding
24. In postmodern ethics - the obligation to respond to the actions of others
stage fright
responsibility
self-interest
affordances
25. The extent to which the message after transmission is similar to the message originally transmitted
incremental plagiarism
mindful communication
groupthink
fidelity
26. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
collectivism
understand
disclose
incremental plagiarism
27. Statistical data about an audience
multiple submissions
demographics
responsibility
beliefs
28. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
audience analysis
fields
culture
29. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
cybervetting
visualization
beliefs
30. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
dialectic
values
laissez-faire leadership
31. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
communication apprehension
kickoff meeting
responsibility
action items
32. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
patchwork plagiarism
domain
two-pizza team
Editorial columns (opinions pieces)
33. Revealing personal or intimate information to an online audience
disclose
ethics
factors that can increase stage fright
systematic desensitization
34. What are the two levels/types of meaning every message transmits?
Editorial columns (opinions pieces)
receive
content and relationship
remember
35. An audience-centered approach to communication in which other perspectives are taken into account
message
consensus
ethics
rhetorical sensitivity
36. The receiver's act of attaching meaning to a message sent by a source
demographics
low cues
decoding
postmodern ethics
37. A statement used in your presentation that demonstrates why the source you are referring to is credible
audience analysis
qualifier
audience adaptation
conflict of interest
38. Falsely representing any material obtained from another source as your own work
social loafing
ethical dilemma
plagiarism
confirming response
39. A response that shows you care about the person and value what they have to say
content and relationship
confirming response
decoding
postmodern ethics
40. When a team meaner slacks off because he know the work will get done regardless of his effort
globalization
interpret
ethics
social loafing
41. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
incremental plagiarism
you cannot not communicate
face
psychographic profile
42. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
message
small power distance
postmodern ethics
subjective listening
43. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
attitudes
intercultural communication
audience analysis
cognitive reconstructing
44. The Greek word meaning 'credibility'
ethos
remember
domain
visualization
45. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
stage fright
patchwork plagiarism
reticence
paraphrasing
46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
conflict of interest
demographics
co-located
transformational leadership
47. Communication that is not occurring in real time
asynchronous communication
individualism
self-interest
negligence
48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
responding
edited books
systematic desensitization
dispositional communication anxiety
49. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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50. The interplay between encoding and decoding messages
flexible intercultural communication
feedback
content
high-context culture