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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






2. What are the two levels/types of meaning every message transmits?






3. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






4. The organization style used for referencing citations in your actual presentation






5. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






6. To pay attention to sound. To hear something with thoughtful attention: give consideration






7. A leadership style in which the leader makes decisions by herself






8. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






9. The anxiety a person experiences when speaking in public






10. Communicators who are located in physical proximity (such as the same room)






11. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






12. A tension between two opposing but valuable preferences






13. A type of therapy that helps alleviate people's fears through directed conversation






14. A response that shows you care about the person and value what they have to say






15. Specialized and complicated terminology used by a particular discipline






16. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






17. The Greek word meaning 'credibility'






18. A culture in which meaning is expressed through explicit verbal messages






19. Motivating team members by connecting them to a greater ideal






20. Shyness or communication apprehension






21. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






22. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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23. A leadership style in which the leader is hands-off and allows members to make decisions on their own






24. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






25. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






26. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






27. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






28. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






29. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






30. Service provider used for sending digital communication; usually associated with emails






31. Mediated communication that occurs with both participants attending message exchange in real-time






32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






33. The affective aspect of a message






34. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






35. The perspective that the ethical quality of an action should be determined by evaluating its consequences






36. Considering the benefits or consequences of an action for oneself first - and for others second






37. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






38. Recasting your interpretation of an event from a different perspective






39. The act of interpreting a situation and treating the interoperation as real






40. The extent to which the message after transmission is similar to the message originally transmitted






41. The substantive aspect of a message






42. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






43. Statistical data about an audience






44. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






45. Cultures that view conflict as a threat and to be avoided






46. The receiver's act of attaching meaning to a message sent by a source






47. Our public selves that make up who we want to be seen as






48. 'Learning' through experience that you can't change a situation






49. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






50. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones