Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






2. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






3. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






4. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






5. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


6. Taking another person's work in full and representing it as your one while making little or nor change to the material






7. A tension between two opposing but valuable preferences






8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






9. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






10. The substantive aspect of a message






11. Our public selves that make up who we want to be seen as






12. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






13. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






14. Those upon whom the ideas - feelings - information - e.g. the message - are presented






15. Stage of the five-step - active-listening model involves answering and giving feedback.






16. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






17. Any condition that affects the fidelity of the message being sent (internal or external)






18. The perspective that the ethical quality of an action should be determined by evaluating its consequences






19. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






20. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






21. Audience members' likes and dislikes






22. Coming to group conclusion without critical thinking or evaluation of alternatives






23. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






24. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






25. The act of interpreting a situation and treating the interpretation as real






26. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






27. The capabilities of the technology used to communicate online






28. A learned system of meanings which help us make sense in our everyday surroundings






29. Documented tasks assigned to a member for completion by a particular time






30. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






31. The process in which you are engaging when you share personal or intimate information with an online audience






32. Two or more people working together to produce a result they could not have produced on their own






33. Cultures that view conflict as natural and potentially positive






34. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






35. Originator of a message






36. The first stage of hearing is when you receive the message (or listen to it)






37. Shyness or communication apprehension






38. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






39. In postmodern ethics - the obligation to respond to the actions of others






40. Location - cultural differences - gender styles






41. Considering the benefits or consequences of an action for oneself first - and for others second






42. Motivating team members using a system of rewards and punishments






43. A leadership style in which members participate in the decision-making process






44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






45. A type of therapy that helps alleviate people's fears through directed conversation






46. Communicators who are located in physical proximity (such as the same room)






47. When a team meaner slacks off because he know the work will get done regardless of his effort






48. The act of interpreting a situation and treating the interoperation as real






49. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






50. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study