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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
receive
backchanneling cues
groupthink
message
2. Our public selves that make up who we want to be seen as
receiver
face
groupthink
stage fright
3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
communication
channel
talkaholic
receive
4. Cultures that view conflict as a threat and to be avoided
interpret
source
utilitarianism
strong uncertainty avoidance
5. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
climate
fields
understand
consensus
6. The overall feel of the group - composed of all the group's relationships
large-power distance
message
climate
collectivism
7. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
inadequate positive reinforcement
flexible intercultural communication
intercultural communication
channel
8. In postmodern ethics - the obligation to respond to the actions of others
conflict of interest
flexible intercultural communication
responsibility
cybervetting
9. The extent to which the message after transmission is similar to the message originally transmitted
affordances
transformational leadership
inadequate positive reinforcement
fidelity
10. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
encoding
understand
asynchronous
face
11. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
disclosure
logos
audience adaptation
12. A leadership style in which the leader makes decisions by herself
ethical dilemma
subjective listening
synergy
authoritarian leadership
13. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
individualism
interpret
message
synergy
14. A response that shows you care about the person and value what they have to say
confirming response
relationship
cognitive therapy
asynchronous communication
15. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
channel
shyness
learned helplessness
psychographic profile
16. A culture in which meaning is expressed through explicit verbal messages
domain
nominal group technique
low-context culture
demographic profile
17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
you cannot not communicate
consensus
conflict of interest
audience-centered presenter
18. The tendency of a person to avoid social interaction
low cues
shyness
relationship
utilitarianism
19. Coming to group conclusion without critical thinking or evaluation of alternatives
co-located
Maslow's Hierarchy of Needs
groupthink
dispositional communication anxiety
20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
asynchronous
provinsialism
situational anxiety
groupthink
21. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
self-interest
audience analysis
multiple submissions
reframing
22. What audience members hold to be true or false
conflict of interest
large-power distance
subjective listening
beliefs
23. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
attitudes
content and relationship
disclosure
24. This type of leader emphasizes accomplishing goals and managing time above all else
culture
psychographic profile
edited books
task leader
25. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
decoding
advantages of working in teams
dialectic
26. 'Learning' through experience that you can't change a situation
interpret
audience adaptation
visualization
learned helplessness
27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
message
hearing
authoritarian leadership
nominal group technique
28. Submitting the same work for more than one class
noise
social loafing
kickoff meeting
multiple submissions
29. The act of interpreting a situation and treating the interoperation as real
factors that can increase stage fright
labeling
source
fidelity
30. The medium through which a message passes on its way from source to receiver
labeling
strong uncertainty avoidance
channel
content and relationship
31. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
advantages of working in teams
two-pizza team
visualization
encoding and decoding
32. Recasting your interpretation of an event from a different perspective
reframing
cybervetting
fidelity
least group size
33. The first stage of hearing is when you receive the message (or listen to it)
dialectic
source
receive
listen
34. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
message
provinsialism
disclosure
dispositional communication anxiety
35. Cues to let the speaker know you're listening
encoding
reframing
backchanneling cues
receive
36. Being adaptive - creative - and experimental in your communication style
confirming response
shyness
flexible intercultural communication
social loafing
37. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
you cannot not communicate
labeling
domain
38. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
edited books
discriminate
large-power distance
qualities that define communication
39. A method that allows a public speaker to integrate research into the body of their text
receiver
groupthink
parenthetical citations
evaluate
40. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
ethos
globalization
labeling
conflict of interest
41. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
consensus
conflict of interest
globalization
transactional leadership
42. When employers use internet searches and social networking sites to find out information or screen potential hires
asynchronous communication
cybervetting
labeling
demographics
43. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
disclosure
fields
social loafing
democratic leadership
44. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
virtue ethics
demographics
communication
self-interest
45. Location - cultural differences - gender styles
fidelity
social loafing
contextual barriers to listening
intercultural communication
46. Service provider used for sending digital communication; usually associated with emails
climate
domain
communication
social loafing
47. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
permanence of records
least group size
consequentialism
48. The Greek word meaning 'credibility'
groupthink
ethos
respond
receiver
49. A leadership style in which members participate in the decision-making process
democratic leadership
cognitive therapy
weak uncertainty avoidance
message
50. Mediated communication that occurs with both participants attending message exchange in real-time
qualities that define communication
listen
cybervetting
synchronous