Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






2. Falsely representing any material obtained from another source as your own work






3. When employers use internet searches and social networking sites to find out information or screen potential hires






4. What an audience members judge to be right or wrong






5. Being consciously aware of - and paying attention to our communication behavior






6. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






7. A leadership style in which the leader makes decisions by herself






8. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






10. An audience-centered approach to communication in which other perspectives are taken into account






11. The minimum number of people needed to achieve the desired results






12. Stage of the five-step - active-listening model involves answering and giving feedback.






13. The process in which you are engaging when you share personal or intimate information with an online audience






14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






15. Originator of a message






16. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






18. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






19. The overall feel of the group - composed of all the group's relationships






20. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






21. Process of communicating and interpreting communication—the official communication terms for these processes






22. What are the two levels/types of meaning every message transmits?






23. The way in which people segment a sequence of words or behaviors






24. The substantive aspect of a message






25. To pay attention to sound. To hear something with thoughtful attention: give consideration






26. The affective aspect of a message






27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






28. The medium through which a message passes on its way from source to receiver






29. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






30. The first stage of hearing is when you receive the message (or listen to it)






31. Refers to audience members' general likes and dislikes in relation to particular subjects






32. From the Greek word for 'the word;' it is translated as logic






33. The general predisposition to avoid situations that require communication






34. Feeling that you are an unwelcome focus of attention






35. Cultures that view conflict as natural and potentially positive






36. Therapeutic technique that helps alleviate people's fear through directed conversation






37. When a team meaner slacks off because he know the work will get done regardless of his effort






38. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






39. A response that shows you care about the person and value what they have to say






40. This type of communication apprehension occurs only in particular - and typically stressful - contexts






41. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






42. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






43. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






44. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






45. Having multiple types of connections with another person in your group






46. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






47. Documented tasks assigned to a member for completion by a particular time






48. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






49. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






50. A statement used in your presentation that demonstrates why the source you are referring to is credible