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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






2. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






3. When employers use internet searches and social networking sites to find out information or screen potential hires






4. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






5. The source's act of transforming an idea into a message to transmit to a receiver






6. The act of interpreting a situation and treating the interpretation as real






7. Falsely representing any material obtained from another source as your own work






8. Communication that is not occurring in real-time






9. Motivating team members using a system of rewards and punishments






10. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






11. What an audience members judge to be right or wrong






12. Being consciously aware of - and paying attention to our communication behavior






13. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






14. Mediated communication that occurs with both participants attending message exchange in real-time






15. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






17. A learned system of meanings which help us make sense in our everyday surroundings






18. Having multiple types of connections with another person in your group






19. The general predisposition to avoid situations that require communication






20. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






21. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






22. The process of stating verbatim - in a presentation - information derived from an author other than oneself






23. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






24. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






25. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






26. Describes the physical process of sound waves bouncing off of an eardrum






27. Considering the benefits or consequences of an action for oneself first - and for others second






28. The act of interpreting a situation and treating the interoperation as real






29. The way in which people segment a sequence of words or behaviors






30. Communication that is not occurring in real time






31. An audience-centered approach to communication in which other perspectives are taken into account






32. Two or more people working together to produce a result they could not have produced on their own






33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






34. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






35. The interplay between encoding and decoding messages






36. Shyness or communication apprehension






37. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






38. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






39. If in an argument with a friend you may say something you regret but can't take it back






40. Location - cultural differences - gender styles






41. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






42. A type of therapy that helps alleviate people's fears through directed conversation






43. Refers to audience members' general likes and dislikes in relation to particular subjects






44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






45. Audience members' likes and dislikes






46. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






47. From the Greek word for 'the word;' it is translated as logic






48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






49. Being adaptive - creative - and experimental in your communication style






50. Documented tasks assigned to a member for completion by a particular time