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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






2. A tension between two opposing but valuable preferences






3. The anxiety a person experiences when speaking in public






4. The tendency of a person to avoid social interaction






5. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






6. From the Greek word for 'the word;' it is translated as logic






7. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






8. The act of interpreting a situation and treating the interpretation as real






9. If in an argument with a friend you may say something you regret but can't take it back






10. When a team meaner slacks off because he know the work will get done regardless of his effort






11. The substantive aspect of a message






12. The normal anxiety people experience when they find themselves in a stressful situation






13. Documented tasks assigned to a member for completion by a particular time






14. To pay attention to sound. To hear something with thoughtful attention: give consideration






15. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






16. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






17. Service provider used for sending digital communication; usually associated with emails






18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






19. Standards for behavior that people don't alter even when the situation warrants






20. Communicators who are located in physical proximity (such as the same room)






21. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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22. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






23. The extent to which the message after transmission is similar to the message originally transmitted






24. A sense of 'stuckness' when trying to write

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25. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






26. Shyness or communication apprehension






27. Considering the benefits or consequences of an action for oneself first - and for others second






28. Being consciously aware of - and paying attention to our communication behavior






29. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






30. Being adaptive - creative - and experimental in your communication style






31. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






32. Revealing personal or intimate information to an online audience






33. The process in which you are engaging when you share personal or intimate information with an online audience






34. The recipient of a message






35. Originator of a message






36. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






37. Describes the physical process of sound waves bouncing off of an eardrum






38. The organization style used for referencing citations in your actual presentation






39. Recasting your interpretation of an event from a different perspective






40. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






41. A method that allows a public speaker to integrate research into the body of their text






42. An audience-centered approach to communication in which other perspectives are taken into account






43. Statistical data about an audience






44. Motivating team members using a system of rewards and punishments






45. A statement used in your presentation that demonstrates why the source you are referring to is credible






46. Those upon whom the ideas - feelings - information - e.g. the message - are presented






47. A type of therapy that helps alleviate people's fears through directed conversation






48. Location - cultural differences - gender styles






49. The Greek word meaning 'credibility'






50. Cultures that view conflict as a threat and to be avoided