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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency of a person to avoid social interaction






2. Refers to audience members' general likes and dislikes in relation to particular subjects






3. This type of leader emphasizes accomplishing goals and managing time above all else






4. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






5. Submitting the same work for more than one class






6. A leadership style in which members participate in the decision-making process






7. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






8. Motivating team members using a system of rewards and punishments






9. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






10. The medium through which a message passes on its way from source to receiver






11. Considering the benefits or consequences of an action for oneself first - and for others second






12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






13. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






16. Originator of a message






17. A method that allows a public speaker to integrate research into the body of their text






18. To say something in return: make an answer; to react in response






19. The affective aspect of a message






20. Describes the physical process of sound waves bouncing off of an eardrum






21. Communication that is not occurring in real time






22. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






23. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






24. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






25. The process of stating verbatim - in a presentation - information derived from an author other than oneself






26. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






27. Being adaptive - creative - and experimental in your communication style






28. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






29. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






30. To bring to mind or think of again; to keep in mind for attention or consideration






31. When a team meaner slacks off because he know the work will get done regardless of his effort






32. The result of an act of encoding






33. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






34. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






35. The receiver's act of attaching meaning to a message sent by a source






36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






37. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






38. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






39. The process in which you are engaging when you share personal or intimate information with an online audience






40. Feeling that you are an unwelcome focus of attention






41. An audience-centered approach to communication in which other perspectives are taken into account






42. This type of communication apprehension occurs only in particular - and typically stressful - contexts






43. The general predisposition to avoid situations that require communication






44. When employers use internet searches and social networking sites to find out information or screen potential hires






45. Standards for behavior that people don't alter even when the situation warrants






46. Mediated communication that occurs with both participants attending message exchange in real-time






47. 'Learning' through experience that you can't change a situation






48. Those upon whom the ideas - feelings - information - e.g. the message - are presented






49. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






50. The act of interpreting a situation and treating the interpretation as real