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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Our public selves that make up who we want to be seen as






2. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






3. The substantive aspect of a message






4. Audience members' likes and dislikes






5. The extent to which the message after transmission is similar to the message originally transmitted






6. The general predisposition to avoid situations that require communication






7. A leadership style in which the leader is hands-off and allows members to make decisions on their own






8. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






9. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






10. What are the two levels/types of meaning every message transmits?






11. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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12. In postmodern ethics - the obligation to respond to the actions of others






13. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






14. The interplay between encoding and decoding messages






15. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






16. Two or more people working together to produce a result they could not have produced on their own






17. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






18. Stage of the five-step - active-listening model involves answering and giving feedback.






19. Cultures that view conflict as natural and potentially positive






20. When employers use internet searches and social networking sites to find out information or screen potential hires






21. 'Learning' through experience that you can't change a situation






22. A type of therapy that helps alleviate people's fears through directed conversation






23. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






24. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






25. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






26. Communicators who are located in physical proximity (such as the same room)






27. The organization style used for referencing citations in your actual presentation






28. Revealing personal or intimate information to an online audience






29. Specialized and complicated terminology used by a particular discipline






30. A response that shows you care about the person and value what they have to say






31. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






32. Those upon whom the ideas - feelings - information - e.g. the message - are presented






33. What audience members hold to be true or false






34. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






35. Standards for behavior that people don't alter even when the situation warrants






36. Having multiple types of connections with another person in your group






37. Communication that is not occurring in real-time






38. Therapeutic technique that helps alleviate people's fear through directed conversation






39. Mediated communication that occurs with both participants attending message exchange in real-time






40. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






41. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






42. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






43. Any condition that affects the fidelity of the message being sent (internal or external)






44. If in an argument with a friend you may say something you regret but can't take it back






45. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






46. Refers to audience members' general likes and dislikes in relation to particular subjects






47. The anxiety a person experiences when speaking in public






48. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






49. This type of communication apprehension occurs only in particular - and typically stressful - contexts






50. From the Greek word for 'the word;' it is translated as logic