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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Revealing personal or intimate information to an online audience






2. Cultures that view conflict as a threat and to be avoided






3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






4. Being adaptive - creative - and experimental in your communication style






5. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






6. A leadership style in which the leader makes decisions by herself






7. What audience members hold to be true or false






8. The substantive aspect of a message






9. The process in which you are engaging when you share personal or intimate information with an online audience






10. Shyness or communication apprehension






11. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






12. Communication that is not occurring in real time






13. Cues to let the speaker know you're listening






14. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






15. From the Greek word for 'the word;' it is translated as logic






16. Service provider used for sending digital communication; usually associated with emails






17. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






18. Mediated communication that occurs with both participants attending message exchange in real-time






19. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






20. The extent to which the message after transmission is similar to the message originally transmitted






21. The minimum number of people needed to achieve the desired results






22. Those upon whom the ideas - feelings - information - e.g. the message - are presented






23. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






24. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






25. A method that allows a public speaker to integrate research into the body of their text






26. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






27. The organization style used for referencing citations in your actual presentation






28. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






29. Submitting the same work for more than one class






30. The way in which people segment a sequence of words or behaviors






31. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






32. A response that shows you care about the person and value what they have to say






33. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






34. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






35. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






36. Falsely representing any material obtained from another source as your own work






37. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






38. The medium through which a message passes on its way from source to receiver






39. Audience members' likes and dislikes






40. The anxiety a person experiences when speaking in public






41. When employers use internet searches and social networking sites to find out information or screen potential hires






42. A tension between two opposing but valuable preferences






43. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






44. To say something in return: make an answer; to react in response






45. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






46. A leadership style in which the leader is hands-off and allows members to make decisions on their own






47. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






48. Coming to group conclusion without critical thinking or evaluation of alternatives






49. Cultures that view conflict as natural and potentially positive






50. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation