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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency of a person to avoid social interaction
incremental plagiarism
shyness
social loafing
receiver
2. Refers to audience members' general likes and dislikes in relation to particular subjects
conspicuousness
attitudes
groupthink
domain
3. This type of leader emphasizes accomplishing goals and managing time above all else
ethos
encoding
two-pizza team
task leader
4. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
responsibility
collectivism
source
subjective listening
5. Submitting the same work for more than one class
multiple submissions
transactional leadership
communication
psychographic profile
6. A leadership style in which members participate in the decision-making process
backchanneling cues
Editorial columns (opinions pieces)
reticence
democratic leadership
7. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
content and relationship
demographics
disclosure
8. Motivating team members using a system of rewards and punishments
low-context culture
demographics
situational anxiety
transactional leadership
9. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
domain
strong uncertainty avoidance
attitudes
negligence
10. The medium through which a message passes on its way from source to receiver
virtue ethics
jargon
talkaholic
channel
11. Considering the benefits or consequences of an action for oneself first - and for others second
talkaholic
audience
ethical dilemma
self-interest
12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
evaluate
weak uncertainty avoidance
audience-centered presenter
groupthink
13. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
beliefs
dialectic
Editorial columns (opinions pieces)
reframing
14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
content and relationship
high-context culture
laissez-faire leadership
kickoff meeting
15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
democratic leadership
advantages of working in teams
feedback
situational anxiety
16. Originator of a message
source
face
consensus
dispositional communication anxiety
17. A method that allows a public speaker to integrate research into the body of their text
parenthetical citations
mindful communication
responding
synchronous
18. To say something in return: make an answer; to react in response
high-context culture
contextual barriers to listening
respond
content and relationship
19. The affective aspect of a message
synergy
ethics
backchanneling cues
relationship
20. Describes the physical process of sound waves bouncing off of an eardrum
encoding
paraphrasing
audience-centered presenter
hearing
21. Communication that is not occurring in real time
groupthink
stage fright
asynchronous communication
oral citations
22. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
rhetorical sensitivity
cognitive reconstructing
message
individualism
23. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
ethics
nominal group technique
stage fright
small power distance
24. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
labeling
evaluate
ethos
face
25. The process of stating verbatim - in a presentation - information derived from an author other than oneself
fidelity
direct quoting
kickoff meeting
confirming response
26. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
direct quoting
least group size
parenthetical citations
patchwork plagiarism
27. Being adaptive - creative - and experimental in your communication style
dialectic
flexible intercultural communication
social loafing
patchwork plagiarism
28. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
co-located
parenthetical citations
Maslow's Hierarchy of Needs
29. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
qualifier
deontology
demographic profile
action items
30. To bring to mind or think of again; to keep in mind for attention or consideration
audience analysis
cybervetting
co-located
remember
31. When a team meaner slacks off because he know the work will get done regardless of his effort
virtue ethics
beliefs
social loafing
democratic leadership
32. The result of an act of encoding
backchanneling cues
qualities that define communication
high-context culture
message
33. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
Editorial columns (opinions pieces)
interpret
task leader
34. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
talkaholic
domain
conspicuousness
audience analysis
35. The receiver's act of attaching meaning to a message sent by a source
decoding
writer's block
responsibility
situational anxiety
36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
self-interest
negligence
feedback
37. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
reframing
cognitive therapy
large-power distance
confirming response
38. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
individualism
stage fright
conflict of interest
laissez-faire leadership
39. The process in which you are engaging when you share personal or intimate information with an online audience
discriminate
provinsialism
inadequate positive reinforcement
disclosure
40. Feeling that you are an unwelcome focus of attention
contextual barriers to listening
multiplexity
conspicuousness
audience
41. An audience-centered approach to communication in which other perspectives are taken into account
culture
rhetorical sensitivity
action items
content
42. This type of communication apprehension occurs only in particular - and typically stressful - contexts
climate
situational anxiety
relationship
postmodern ethics
43. The general predisposition to avoid situations that require communication
attitudes
decoding
discriminate
communication apprehension
44. When employers use internet searches and social networking sites to find out information or screen potential hires
co-located
weak uncertainty avoidance
cybervetting
channel
45. Standards for behavior that people don't alter even when the situation warrants
audience adaptation
channel
rigid rules
understand
46. Mediated communication that occurs with both participants attending message exchange in real-time
face
groupthink
social loafing
synchronous
47. 'Learning' through experience that you can't change a situation
attitudes
consensus
strong uncertainty avoidance
learned helplessness
48. Those upon whom the ideas - feelings - information - e.g. the message - are presented
groupthink
understand
audience
fidelity
49. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
low cues
ethical dilemma
edited books
advantages of working in teams
50. The act of interpreting a situation and treating the interpretation as real
situational anxiety
labeling
fields
ethical dilemma