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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When employers use internet searches and social networking sites to find out information or screen potential hires






2. Originator of a message






3. The first stage of hearing is when you receive the message (or listen to it)






4. The minimum number of people needed to achieve the desired results






5. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






6. A leadership style in which members participate in the decision-making process






7. The overall feel of the group - composed of all the group's relationships






8. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






9. Submitting the same work for more than one class






10. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






11. The interplay between encoding and decoding messages






12. What an audience members judge to be right or wrong






13. The receiver's act of attaching meaning to a message sent by a source






14. Any condition that affects the fidelity of the message being sent (internal or external)






15. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






16. Therapeutic technique that helps alleviate people's fear through directed conversation






17. A sense of 'stuckness' when trying to write

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18. Recasting your interpretation of an event from a different perspective






19. Motivating team members using a system of rewards and punishments






20. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






21. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






22. If in an argument with a friend you may say something you regret but can't take it back






23. The recipient of a message






24. Service provider used for sending digital communication; usually associated with emails






25. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






27. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






28. Coming to group conclusion without critical thinking or evaluation of alternatives






29. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






30. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






31. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






32. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






33. The general predisposition to avoid situations that require communication






34. The process in which you are engaging when you share personal or intimate information with an online audience






35. Mediated communication that occurs with both participants attending message exchange in real-time






36. Specialized and complicated terminology used by a particular discipline






37. The organization style used for referencing citations in your actual presentation






38. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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39. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






40. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






41. The affective aspect of a message






42. Cultures that view conflict as natural and potentially positive






43. Documented tasks assigned to a member for completion by a particular time






44. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






45. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






46. Having multiple types of connections with another person in your group






47. To bring to mind or think of again; to keep in mind for attention or consideration






48. Statistical data about an audience






49. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






50. The extent to which the message after transmission is similar to the message originally transmitted