SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
inadequate positive reinforcement
ethics
provinsialism
demographic profile
2. Submitting the same work for more than one class
attitudes
multiple submissions
message
groupthink
3. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
interpret
inadequate positive reinforcement
encoding
4. Originator of a message
remember
evaluate
source
attitudes
5. Our public selves that make up who we want to be seen as
demographics
face
self-interest
authoritarian leadership
6. Shyness or communication apprehension
writer's block
consequentialism
reticence
utilitarianism
7. Statistical data about an audience
receive
demographics
ethical dilemma
low-context culture
8. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
face
communication is irreversible
intercultural communication
synergy
9. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
affordances
systematic desensitization
domain
message
10. Communication that is not occurring in real-time
content and relationship
asynchronous
cognitive therapy
message
11. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
reticence
self-interest
shyness
individualism
12. The Greek word meaning 'credibility'
ethos
affordances
laissez-faire leadership
evaluate
13. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
oral citations
cognitive reconstructing
situational anxiety
14. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
positive reinforcement
high-context culture
disclosure
qualities that define communication
15. Two or more people working together to produce a result they could not have produced on their own
synergy
asynchronous
groupthink
transactional leadership
16. The extent to which the message after transmission is similar to the message originally transmitted
attitudes
collectivism
globalization
fidelity
17. Considering the benefits or consequences of an action for oneself first - and for others second
interpret
fields
self-interest
cognitive therapy
18. The tendency of a person to avoid social interaction
encoding
shyness
edited books
subjective listening
19. The normal anxiety people experience when they find themselves in a stressful situation
content and relationship
communication
situational anxiety
transformational leadership
20. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
cognitive reconstructing
respond
small power distance
interpret
21. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
audience
inadequate positive reinforcement
cognitive therapy
discriminate
22. The interplay between encoding and decoding messages
negligence
feedback
inadequate positive reinforcement
responsibility
23. The anxiety a person experiences when speaking in public
incremental plagiarism
stage fright
nominal group technique
synchronous
24. An audience-centered approach to communication in which other perspectives are taken into account
listen
task leader
rhetorical sensitivity
values
25. 'Learning' through experience that you can't change a situation
channel
learned helplessness
affordances
visualization
26. What audience members hold to be true or false
domain
beliefs
psychographic profile
audience analysis
27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
noise
multiple submissions
values
nominal group technique
28. A culture in which meaning is expressed through explicit verbal messages
low-context culture
audience
conflict of interest
globalization
29. A leadership style in which members participate in the decision-making process
democratic leadership
asynchronous
audience analysis
audience adaptation
30. The process of stating verbatim - in a presentation - information derived from an author other than oneself
learned helplessness
direct quoting
culture
responding
31. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
culture
direct quoting
beliefs
subjective listening
32. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
cognitive reconstructing
flexible intercultural communication
beliefs
33. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
factors that can increase stage fright
qualities that define communication
Editorial columns (opinions pieces)
reticence
34. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
channel
direct quoting
kickoff meeting
respond
35. A leadership style in which the leader is hands-off and allows members to make decisions on their own
permanence of records
laissez-faire leadership
consensus
high-context culture
36. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
message
deontology
disclose
conflict of interest
37. When employers use internet searches and social networking sites to find out information or screen potential hires
asynchronous
reticence
cybervetting
permanence of records
38. When a team meaner slacks off because he know the work will get done regardless of his effort
Maslow's Hierarchy of Needs
content
social loafing
plagiarism
39. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
contextual barriers to listening
dispositional communication anxiety
synergy
ethical dilemma
40. The overall feel of the group - composed of all the group's relationships
groupthink
conspicuousness
climate
co-located
41. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
attitudes
understand
factors that can increase stage fright
negligence
42. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
large-power distance
logos
co-located
43. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
you cannot not communicate
face
inadequate positive reinforcement
source
44. Coming to group conclusion without critical thinking or evaluation of alternatives
transformational leadership
groupthink
asynchronous
receive
45. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
audience analysis
psychographic profile
task leader
nominal group technique
46. A method that allows a public speaker to integrate research into the body of their text
subjective listening
positive reinforcement
communication apprehension
parenthetical citations
47. Taking another person's work in full and representing it as your one while making little or nor change to the material
content and relationship
flexible intercultural communication
virtue ethics
global plagiarism
48. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
flexible intercultural communication
edited books
audience
weak uncertainty avoidance
49. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
two-pizza team
affordances
positive reinforcement
message
50. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
psychographic profile
communication
values
message