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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specialized and complicated terminology used by a particular discipline
inadequate positive reinforcement
communication
jargon
high-context culture
2. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
message
inadequate positive reinforcement
authoritarian leadership
individualism
3. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
provinsialism
social loafing
communication apprehension
permanence of records
4. Process of communicating and interpreting communication—the official communication terms for these processes
reticence
encoding and decoding
visualization
small power distance
5. A culture in which meaning is expressed through explicit verbal messages
low-context culture
transformational leadership
global plagiarism
negligence
6. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
attitudes
negligence
domain
discriminate
7. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
audience
qualities that define communication
content and relationship
groupthink
8. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
social loafing
least group size
synchronous
9. The tendency of a person to avoid social interaction
large-power distance
decoding
contextual barriers to listening
shyness
10. Being consciously aware of - and paying attention to our communication behavior
situational anxiety
noise
conflict of interest
mindful communication
11. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
permanence of records
talkaholic
ethos
demographics
12. The first stage of hearing is when you receive the message (or listen to it)
psychographic profile
responsibility
confirming response
receive
13. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
kickoff meeting
visualization
talkaholic
deontology
14. What are the two levels/types of meaning every message transmits?
qualifier
attitudes
content and relationship
jargon
15. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
qualifier
attitudes
collectivism
confirming response
16. A sense of 'stuckness' when trying to write
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17. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
affordances
decoding
utilitarianism
small power distance
18. To bring to mind or think of again; to keep in mind for attention or consideration
transactional leadership
large-power distance
remember
pseudonym
19. The medium through which a message passes on its way from source to receiver
negligence
mindful communication
channel
logos
20. 'Learning' through experience that you can't change a situation
ethos
learned helplessness
direct quoting
consensus
21. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
message
strong uncertainty avoidance
edited books
negligence
22. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
low-context culture
talkaholic
collectivism
social loafing
23. A leadership style in which the leader is hands-off and allows members to make decisions on their own
laissez-faire leadership
visualization
rhetorical sensitivity
punctuation
24. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
demographics
advantages of working in teams
rhetorical sensitivity
25. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
oral citations
paraphrasing
cognitive therapy
climate
26. The affective aspect of a message
relationship
channel
backchanneling cues
oral citations
27. The capabilities of the technology used to communicate online
remember
mindful communication
Editorial columns (opinions pieces)
affordances
28. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
message
conflict of interest
consensus
transactional leadership
29. When employers use internet searches and social networking sites to find out information or screen potential hires
noise
communication apprehension
jargon
cybervetting
30. Having multiple types of connections with another person in your group
dialectic
least group size
self-interest
multiplexity
31. The process in which you are engaging when you share personal or intimate information with an online audience
shyness
co-located
feedback
disclosure
32. Recasting your interpretation of an event from a different perspective
small power distance
demographic profile
communication
reframing
33. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
virtue ethics
transactional leadership
high-context culture
plagiarism
34. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
transformational leadership
respond
disclose
35. Describes the physical process of sound waves bouncing off of an eardrum
audience analysis
action items
authoritarian leadership
hearing
36. To say something in return: make an answer; to react in response
subjective listening
intercultural communication
respond
authoritarian leadership
37. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
noise
interpret
audience
38. The act of interpreting a situation and treating the interpretation as real
labeling
you cannot not communicate
small power distance
co-located
39. A learned system of meanings which help us make sense in our everyday surroundings
situational anxiety
communication
flexible intercultural communication
culture
40. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
demographics
you cannot not communicate
patchwork plagiarism
subjective listening
41. The source's act of transforming an idea into a message to transmit to a receiver
encoding
remember
talkaholic
conflict of interest
42. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
globalization
situational anxiety
high-context culture
subjective listening
43. A leadership style in which the leader makes decisions by herself
visualization
dialectic
ethical dilemma
authoritarian leadership
44. The anxiety a person experiences when speaking in public
ethical dilemma
labeling
stage fright
audience analysis
45. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
synchronous
demographic profile
contextual barriers to listening
learned helplessness
46. The substantive aspect of a message
rigid rules
content
strong uncertainty avoidance
pseudonym
47. Motivating team members using a system of rewards and punishments
communication is irreversible
transactional leadership
encoding
low cues
48. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
incremental plagiarism
labeling
receiver
49. Being adaptive - creative - and experimental in your communication style
face
paraphrasing
flexible intercultural communication
fields
50. Two or more people working together to produce a result they could not have produced on their own
audience adaptation
synergy
flexible intercultural communication
consequentialism
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