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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






2. Communicators who are located in physical proximity (such as the same room)






3. A method that allows a public speaker to integrate research into the body of their text






4. Process of communicating and interpreting communication—the official communication terms for these processes






5. The affective aspect of a message






6. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






7. The substantive aspect of a message






8. A response that shows you care about the person and value what they have to say






9. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






10. A statement used in your presentation that demonstrates why the source you are referring to is credible






11. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






14. Communication that is not occurring in real time






15. The organization style used for referencing citations in your actual presentation






16. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






17. Stage of the five-step - active-listening model involves answering and giving feedback.






18. Statistical data about an audience






19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






20. The Greek word meaning 'credibility'






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. The medium through which a message passes on its way from source to receiver






23. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






24. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






25. The process in which you are engaging when you share personal or intimate information with an online audience






26. Those upon whom the ideas - feelings - information - e.g. the message - are presented






27. An audience-centered approach to communication in which other perspectives are taken into account






28. Documented tasks assigned to a member for completion by a particular time






29. What audience members hold to be true or false






30. The perspective that the ethical quality of an action should be determined by evaluating its consequences






31. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






32. A tension between two opposing but valuable preferences






33. What are the two levels/types of meaning every message transmits?






34. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






35. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






36. The capabilities of the technology used to communicate online






37. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






38. The act of interpreting a situation and treating the interoperation as real






39. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






40. This type of communication apprehension occurs only in particular - and typically stressful - contexts






41. Having multiple types of connections with another person in your group






42. Motivating team members by connecting them to a greater ideal






43. From the Greek word for 'the word;' it is translated as logic






44. The normal anxiety people experience when they find themselves in a stressful situation






45. Cues to let the speaker know you're listening






46. Being adaptive - creative - and experimental in your communication style






47. What an audience members judge to be right or wrong






48. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






49. When employers use internet searches and social networking sites to find out information or screen potential hires






50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other