Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Communication that is not occurring in real-time






2. A leadership style in which the leader is hands-off and allows members to make decisions on their own






3. Communication that is not occurring in real time






4. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






5. The organization style used for referencing citations in your actual presentation






6. Motivating team members using a system of rewards and punishments






7. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






8. The general predisposition to avoid situations that require communication






9. A method that allows a public speaker to integrate research into the body of their text






10. Specialized and complicated terminology used by a particular discipline






11. Our public selves that make up who we want to be seen as






12. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






13. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






14. The receiver's act of attaching meaning to a message sent by a source






15. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






16. Coming to group conclusion without critical thinking or evaluation of alternatives






17. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






18. A learned system of meanings which help us make sense in our everyday surroundings






19. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






20. A sense of 'stuckness' when trying to write


21. Cultures that view conflict as natural and potentially positive






22. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






23. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






24. When a team meaner slacks off because he know the work will get done regardless of his effort






25. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






26. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






28. Any condition that affects the fidelity of the message being sent (internal or external)






29. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






30. The tendency of a person to avoid social interaction






31. Submitting the same work for more than one class






32. A leadership style in which the leader makes decisions by herself






33. This type of leader emphasizes accomplishing goals and managing time above all else






34. The overall feel of the group - composed of all the group's relationships






35. Service provider used for sending digital communication; usually associated with emails






36. The Greek word meaning 'credibility'






37. Refers to audience members' general likes and dislikes in relation to particular subjects






38. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






39. The way in which people segment a sequence of words or behaviors






40. The process of stating verbatim - in a presentation - information derived from an author other than oneself






41. Process of communicating and interpreting communication—the official communication terms for these processes






42. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






43. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






44. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






45. Cues to let the speaker know you're listening






46. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






47. Cultures that view conflict as a threat and to be avoided






48. Location - cultural differences - gender styles






49. The affective aspect of a message






50. Reward for engaging in some activity. Example: when an audience applauds you during a presentation