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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






2. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






3. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






4. An audience-centered approach to communication in which other perspectives are taken into account






5. Any condition that affects the fidelity of the message being sent (internal or external)






6. The normal anxiety people experience when they find themselves in a stressful situation






7. The first stage of hearing is when you receive the message (or listen to it)






8. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






9. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






10. The result of an act of encoding






11. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






12. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






13. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






14. The perspective that the ethical quality of an action should be determined by evaluating its consequences






15. A leadership style in which members participate in the decision-making process






16. Stage of the five-step - active-listening model involves answering and giving feedback.






17. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






18. Revealing personal or intimate information to an online audience






19. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






20. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






21. Specialized and complicated terminology used by a particular discipline






22. Two or more people working together to produce a result they could not have produced on their own






23. From the Greek word for 'the word;' it is translated as logic






24. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






25. Therapeutic technique that helps alleviate people's fear through directed conversation






26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






27. This type of communication apprehension occurs only in particular - and typically stressful - contexts






28. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






29. Cues to let the speaker know you're listening






30. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






31. Statistical data about an audience






32. Location - cultural differences - gender styles






33. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






34. A method that allows a public speaker to integrate research into the body of their text






35. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






36. The act of interpreting a situation and treating the interpretation as real






37. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






38. Those upon whom the ideas - feelings - information - e.g. the message - are presented






39. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






40. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






41. The anxiety a person experiences when speaking in public






42. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






43. The interplay between encoding and decoding messages






44. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






45. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






46. The organization style used for referencing citations in your actual presentation






47. The process in which you are engaging when you share personal or intimate information with an online audience






48. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






49. Mediated communication that occurs with both participants attending message exchange in real-time






50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'