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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The capabilities of the technology used to communicate online






2. The tendency of a person to avoid social interaction






3. A response that shows you care about the person and value what they have to say






4. A learned system of meanings which help us make sense in our everyday surroundings






5. The anxiety a person experiences when speaking in public






6. The overall feel of the group - composed of all the group's relationships






7. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






8. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






9. Specialized and complicated terminology used by a particular discipline






10. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






11. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






12. Communication that is not occurring in real-time






13. A type of therapy that helps alleviate people's fears through directed conversation






14. Therapeutic technique that helps alleviate people's fear through directed conversation






15. This type of leader emphasizes accomplishing goals and managing time above all else






16. A method that allows a public speaker to integrate research into the body of their text






17. Taking another person's work in full and representing it as your one while making little or nor change to the material






18. Coming to group conclusion without critical thinking or evaluation of alternatives






19. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






20. Refers to audience members' general likes and dislikes in relation to particular subjects






21. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






22. The first stage of hearing is when you receive the message (or listen to it)






23. A leadership style in which the leader is hands-off and allows members to make decisions on their own






24. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






25. The receiver's act of attaching meaning to a message sent by a source






26. Documented tasks assigned to a member for completion by a particular time






27. The substantive aspect of a message






28. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






29. Feeling that you are an unwelcome focus of attention






30. Service provider used for sending digital communication; usually associated with emails






31. 'Learning' through experience that you can't change a situation






32. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






33. Standards for behavior that people don't alter even when the situation warrants






34. Those upon whom the ideas - feelings - information - e.g. the message - are presented






35. To say something in return: make an answer; to react in response






36. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






37. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






38. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






39. Being consciously aware of - and paying attention to our communication behavior






40. Considering the benefits or consequences of an action for oneself first - and for others second






41. The minimum number of people needed to achieve the desired results






42. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






43. Revealing personal or intimate information to an online audience






44. The perspective that the ethical quality of an action should be determined by evaluating its consequences






45. The source's act of transforming an idea into a message to transmit to a receiver






46. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






47. The general predisposition to avoid situations that require communication






48. Originator of a message






49. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






50. A leadership style in which the leader makes decisions by herself