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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
qualities that define communication
ethics
nominal group technique
face
2. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
Maslow's Hierarchy of Needs
task leader
listen
3. Being consciously aware of - and paying attention to our communication behavior
laissez-faire leadership
content and relationship
mindful communication
culture
4. Having multiple types of connections with another person in your group
multiplexity
you cannot not communicate
parenthetical citations
message
5. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
discriminate
large-power distance
attitudes
advantages of working in teams
6. Revealing personal or intimate information to an online audience
low-context culture
rigid rules
climate
disclose
7. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
audience analysis
dispositional communication anxiety
weak uncertainty avoidance
responsibility
8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
flexible intercultural communication
ethos
visualization
ethical dilemma
9. The medium through which a message passes on its way from source to receiver
channel
encoding and decoding
attitudes
discriminate
10. If in an argument with a friend you may say something you regret but can't take it back
utilitarianism
communication is irreversible
asynchronous communication
self-interest
11. Motivating team members using a system of rewards and punishments
Maslow's Hierarchy of Needs
transactional leadership
synergy
flexible intercultural communication
12. Our public selves that make up who we want to be seen as
multiple submissions
face
communication apprehension
dialectic
13. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
remember
co-located
edited books
qualifier
14. The perspective that the ethical quality of an action should be determined by evaluating its consequences
backchanneling cues
affordances
consequentialism
positive reinforcement
15. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
confirming response
Editorial columns (opinions pieces)
laissez-faire leadership
ethics
16. Therapeutic technique that helps alleviate people's fear through directed conversation
social loafing
cognitive therapy
edited books
fidelity
17. The recipient of a message
receiver
nominal group technique
encoding and decoding
social loafing
18. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
flexible intercultural communication
inadequate positive reinforcement
understand
encoding
19. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
logos
individualism
direct quoting
action items
20. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
positive reinforcement
kickoff meeting
Maslow's Hierarchy of Needs
inadequate positive reinforcement
21. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
paraphrasing
positive reinforcement
evaluate
incremental plagiarism
22. Considering the benefits or consequences of an action for oneself first - and for others second
individualism
kickoff meeting
respond
self-interest
23. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
culture
groupthink
inadequate positive reinforcement
psychographic profile
24. Communication that is not occurring in real time
low cues
hearing
understand
asynchronous communication
25. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
affordances
edited books
understand
26. Describes the physical process of sound waves bouncing off of an eardrum
hearing
laissez-faire leadership
high-context culture
groupthink
27. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
you cannot not communicate
affordances
inadequate positive reinforcement
strong uncertainty avoidance
28. Feeling that you are an unwelcome focus of attention
relationship
conspicuousness
groupthink
ethics
29. In postmodern ethics - the obligation to respond to the actions of others
qualifier
attitudes
responsibility
demographics
30. The Greek word meaning 'credibility'
provinsialism
climate
ethos
confirming response
31. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
fields
encoding
action items
32. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
situational anxiety
negligence
low cues
utilitarianism
33. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
psychographic profile
multiple submissions
pseudonym
34. Taking another person's work in full and representing it as your one while making little or nor change to the material
attitudes
global plagiarism
positive reinforcement
message
35. Two or more people working together to produce a result they could not have produced on their own
labeling
synergy
postmodern ethics
receiver
36. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
situational anxiety
responsibility
attitudes
37. A statement used in your presentation that demonstrates why the source you are referring to is credible
beliefs
inadequate positive reinforcement
high-context culture
qualifier
38. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
stage fright
labeling
provinsialism
co-located
39. From the Greek word for 'the word;' it is translated as logic
task leader
talkaholic
logos
parenthetical citations
40. To bring to mind or think of again; to keep in mind for attention or consideration
asynchronous
negligence
remember
encoding
41. The act of interpreting a situation and treating the interoperation as real
labeling
interpret
global plagiarism
Editorial columns (opinions pieces)
42. The process in which you are engaging when you share personal or intimate information with an online audience
audience adaptation
discriminate
remember
disclosure
43. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
incremental plagiarism
affordances
situational anxiety
44. Shyness or communication apprehension
reticence
task leader
patchwork plagiarism
feedback
45. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
message
synergy
talkaholic
content
46. The tendency of a person to avoid social interaction
shyness
disclose
backchanneling cues
Editorial columns (opinions pieces)
47. Falsely representing any material obtained from another source as your own work
situational anxiety
fields
ethical dilemma
plagiarism
48. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
message
consequentialism
co-located
49. Communicators who are located in physical proximity (such as the same room)
patchwork plagiarism
synchronous
co-located
logos
50. A learned system of meanings which help us make sense in our everyday surroundings
encoding
cybervetting
culture
dispositional communication anxiety