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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
conspicuousness
understand
laissez-faire leadership
responding
2. The minimum number of people needed to achieve the desired results
postmodern ethics
least group size
relationship
large-power distance
3. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
authoritarian leadership
rigid rules
factors that can increase stage fright
pseudonym
4. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
Maslow's Hierarchy of Needs
cognitive reconstructing
audience adaptation
provinsialism
5. What audience members hold to be true or false
plagiarism
beliefs
action items
stage fright
6. 'Learning' through experience that you can't change a situation
task leader
demographic profile
kickoff meeting
learned helplessness
7. The normal anxiety people experience when they find themselves in a stressful situation
writer's block
situational anxiety
attitudes
provinsialism
8. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
demographics
visualization
qualities that define communication
encoding and decoding
9. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
message
deontology
laissez-faire leadership
10. In postmodern ethics - the obligation to respond to the actions of others
responsibility
two-pizza team
least group size
large-power distance
11. The substantive aspect of a message
content
writer's block
globalization
low cues
12. The interplay between encoding and decoding messages
demographics
feedback
synergy
co-located
13. Communicators who are located in physical proximity (such as the same room)
direct quoting
you cannot not communicate
demographics
co-located
14. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
kickoff meeting
co-located
discriminate
ethical dilemma
15. The tendency of a person to avoid social interaction
social loafing
shyness
democratic leadership
Maslow's Hierarchy of Needs
16. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
logos
cognitive reconstructing
pseudonym
democratic leadership
17. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
low-context culture
audience-centered presenter
encoding and decoding
labeling
18. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
fidelity
advantages of working in teams
individualism
negligence
19. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
collectivism
nominal group technique
evaluate
disclose
20. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
respond
qualities that define communication
dispositional communication anxiety
21. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
message
hearing
labeling
22. A leadership style in which the leader is hands-off and allows members to make decisions on their own
respond
backchanneling cues
laissez-faire leadership
fidelity
23. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
respond
affordances
parenthetical citations
24. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
audience analysis
cognitive reconstructing
deontology
fidelity
25. Our public selves that make up who we want to be seen as
shyness
global plagiarism
you cannot not communicate
face
26. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
receive
listen
subjective listening
27. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
strong uncertainty avoidance
rhetorical sensitivity
permanence of records
28. Cultures that view conflict as natural and potentially positive
disclose
weak uncertainty avoidance
positive reinforcement
collectivism
29. Communication that is not occurring in real-time
conspicuousness
confirming response
collectivism
asynchronous
30. A sense of 'stuckness' when trying to write
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31. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
two-pizza team
parenthetical citations
reframing
32. Cues to let the speaker know you're listening
consensus
factors that can increase stage fright
backchanneling cues
evaluate
33. Documented tasks assigned to a member for completion by a particular time
receive
action items
nominal group technique
stage fright
34. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
transactional leadership
groupthink
low-context culture
synchronous
35. Communication that is not occurring in real time
asynchronous communication
fields
social loafing
positive reinforcement
36. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
authoritarian leadership
labeling
small power distance
incremental plagiarism
37. Describes the physical process of sound waves bouncing off of an eardrum
hearing
talkaholic
inadequate positive reinforcement
laissez-faire leadership
38. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
audience-centered presenter
synchronous
psychographic profile
consensus
39. What an audience members judge to be right or wrong
audience
advantages of working in teams
social loafing
values
40. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
encoding
audience-centered presenter
nominal group technique
41. Coming to group conclusion without critical thinking or evaluation of alternatives
dialectic
global plagiarism
qualities that define communication
groupthink
42. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
kickoff meeting
demographics
feedback
ethos
43. A method that allows a public speaker to integrate research into the body of their text
oral citations
audience
parenthetical citations
encoding
44. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
cybervetting
qualities that define communication
consensus
45. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
demographics
writer's block
synergy
positive reinforcement
46. A learned system of meanings which help us make sense in our everyday surroundings
low-context culture
responsibility
culture
virtue ethics
47. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
psychographic profile
remember
high-context culture
48. Standards for behavior that people don't alter even when the situation warrants
audience-centered presenter
rigid rules
disclosure
parenthetical citations
49. The process in which you are engaging when you share personal or intimate information with an online audience
laissez-faire leadership
disclosure
remember
understand
50. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
dialectic
cognitive therapy
conflict of interest
logos