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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action should be determined by evaluating its consequences






2. The first stage of hearing is when you receive the message (or listen to it)






3. A tension between two opposing but valuable preferences






4. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






5. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






6. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






7. A statement used in your presentation that demonstrates why the source you are referring to is credible






8. Two or more people working together to produce a result they could not have produced on their own






9. The source's act of transforming an idea into a message to transmit to a receiver






10. A leadership style in which the leader makes decisions by herself






11. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






13. The recipient of a message






14. Statistical data about an audience






15. Recasting your interpretation of an event from a different perspective






16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






17. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






18. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






19. Cultures that view conflict as natural and potentially positive






20. The minimum number of people needed to achieve the desired results






21. The process in which you are engaging when you share personal or intimate information with an online audience






22. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






23. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






24. The tendency of a person to avoid social interaction






25. To say something in return: make an answer; to react in response






26. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






27. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






28. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






29. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






30. Those upon whom the ideas - feelings - information - e.g. the message - are presented






31. Service provider used for sending digital communication; usually associated with emails






32. The interplay between encoding and decoding messages






33. A type of therapy that helps alleviate people's fears through directed conversation






34. Shyness or communication apprehension






35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






36. A leadership style in which the leader is hands-off and allows members to make decisions on their own






37. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






38. Feeling that you are an unwelcome focus of attention






39. The act of interpreting a situation and treating the interoperation as real






40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






41. A learned system of meanings which help us make sense in our everyday surroundings






42. The medium through which a message passes on its way from source to receiver






43. The Greek word meaning 'credibility'






44. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






45. Process of communicating and interpreting communication—the official communication terms for these processes






46. Location - cultural differences - gender styles






47. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






48. Revealing personal or intimate information to an online audience






49. Stage of the five-step - active-listening model involves answering and giving feedback.






50. Cultures that view conflict as a threat and to be avoided