SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
communication is irreversible
audience-centered presenter
communication apprehension
respond
2. A tension between two opposing but valuable preferences
small power distance
face
dialectic
social loafing
3. The anxiety a person experiences when speaking in public
hearing
stage fright
encoding and decoding
pseudonym
4. The tendency of a person to avoid social interaction
cognitive therapy
relationship
shyness
demographics
5. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
advantages of working in teams
psychographic profile
qualities that define communication
6. From the Greek word for 'the word;' it is translated as logic
dialectic
logos
audience analysis
audience adaptation
7. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
stage fright
transformational leadership
Editorial columns (opinions pieces)
edited books
8. The act of interpreting a situation and treating the interpretation as real
paraphrasing
message
labeling
transactional leadership
9. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
situational anxiety
virtue ethics
consequentialism
10. When a team meaner slacks off because he know the work will get done regardless of his effort
psychographic profile
receive
social loafing
labeling
11. The substantive aspect of a message
audience
social loafing
stage fright
content
12. The normal anxiety people experience when they find themselves in a stressful situation
high-context culture
action items
situational anxiety
attitudes
13. Documented tasks assigned to a member for completion by a particular time
action items
learned helplessness
rigid rules
ethics
14. To pay attention to sound. To hear something with thoughtful attention: give consideration
disclosure
small power distance
labeling
listen
15. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
conflict of interest
qualifier
responsibility
individualism
16. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
dialectic
factors that can increase stage fright
consensus
culture
17. Service provider used for sending digital communication; usually associated with emails
self-interest
domain
communication
inadequate positive reinforcement
18. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
fidelity
responsibility
paraphrasing
19. Standards for behavior that people don't alter even when the situation warrants
rigid rules
audience
kickoff meeting
understand
20. Communicators who are located in physical proximity (such as the same room)
permanence of records
co-located
cognitive reconstructing
logos
21. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
22. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
positive reinforcement
writer's block
communication
hearing
23. The extent to which the message after transmission is similar to the message originally transmitted
situational anxiety
fidelity
confirming response
low-context culture
24. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
25. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
ethical dilemma
inadequate positive reinforcement
small power distance
advantages of working in teams
26. Shyness or communication apprehension
reticence
culture
attitudes
interpret
27. Considering the benefits or consequences of an action for oneself first - and for others second
direct quoting
self-interest
situational anxiety
fidelity
28. Being consciously aware of - and paying attention to our communication behavior
labeling
respond
mindful communication
patchwork plagiarism
29. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
decoding
communication apprehension
qualities that define communication
permanence of records
30. Being adaptive - creative - and experimental in your communication style
rigid rules
flexible intercultural communication
democratic leadership
Editorial columns (opinions pieces)
31. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
synergy
interpret
encoding
ethics
32. Revealing personal or intimate information to an online audience
disclose
decoding
communication apprehension
ethos
33. The process in which you are engaging when you share personal or intimate information with an online audience
oral citations
disclosure
face
consequentialism
34. The recipient of a message
discriminate
synchronous
affordances
receiver
35. Originator of a message
encoding
source
parenthetical citations
plagiarism
36. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
cybervetting
affordances
self-interest
37. Describes the physical process of sound waves bouncing off of an eardrum
qualifier
low cues
hearing
laissez-faire leadership
38. The organization style used for referencing citations in your actual presentation
low cues
oral citations
kickoff meeting
pseudonym
39. Recasting your interpretation of an event from a different perspective
audience-centered presenter
reframing
postmodern ethics
logos
40. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
systematic desensitization
fields
cybervetting
attitudes
41. A method that allows a public speaker to integrate research into the body of their text
fidelity
deontology
parenthetical citations
cognitive therapy
42. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
shyness
least group size
asynchronous communication
43. Statistical data about an audience
face
synchronous
cybervetting
demographics
44. Motivating team members using a system of rewards and punishments
audience adaptation
channel
transactional leadership
ethical dilemma
45. A statement used in your presentation that demonstrates why the source you are referring to is credible
provinsialism
qualifier
permanence of records
contextual barriers to listening
46. Those upon whom the ideas - feelings - information - e.g. the message - are presented
encoding
listen
relationship
audience
47. A type of therapy that helps alleviate people's fears through directed conversation
responding
cognitive therapy
kickoff meeting
high-context culture
48. Location - cultural differences - gender styles
contextual barriers to listening
democratic leadership
groupthink
discriminate
49. The Greek word meaning 'credibility'
consensus
ethos
remember
low-context culture
50. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
provinsialism
two-pizza team
feedback