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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time
channel
action items
conflict of interest
values
2. The way in which people segment a sequence of words or behaviors
virtue ethics
punctuation
feedback
pseudonym
3. The tendency of a person to avoid social interaction
shyness
listen
respond
reticence
4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
strong uncertainty avoidance
virtue ethics
hearing
audience-centered presenter
5. Therapeutic technique that helps alleviate people's fear through directed conversation
responding
conflict of interest
cognitive therapy
two-pizza team
6. Taking another person's work in full and representing it as your one while making little or nor change to the material
contextual barriers to listening
rigid rules
content
global plagiarism
7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
cybervetting
cognitive therapy
communication is irreversible
8. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
situational anxiety
deontology
paraphrasing
jargon
9. Recasting your interpretation of an event from a different perspective
encoding and decoding
reframing
flexible intercultural communication
democratic leadership
10. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
remember
disclosure
nominal group technique
democratic leadership
11. The receiver's act of attaching meaning to a message sent by a source
incremental plagiarism
discriminate
social loafing
decoding
12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
encoding and decoding
edited books
low cues
13. Communicators who are located in physical proximity (such as the same room)
source
deontology
co-located
collectivism
14. The affective aspect of a message
feedback
message
attitudes
relationship
15. Revealing personal or intimate information to an online audience
social loafing
face
disclose
culture
16. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
disclosure
flexible intercultural communication
writer's block
17. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
demographic profile
climate
labeling
conflict of interest
18. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
logos
postmodern ethics
virtue ethics
receive
19. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
message
advantages of working in teams
Editorial columns (opinions pieces)
20. Any condition that affects the fidelity of the message being sent (internal or external)
relationship
labeling
collectivism
noise
21. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
hearing
labeling
utilitarianism
visualization
22. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
communication apprehension
evaluate
multiple submissions
Editorial columns (opinions pieces)
23. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
cognitive therapy
consensus
remember
24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
you cannot not communicate
receive
source
low cues
25. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
audience analysis
relationship
flexible intercultural communication
groupthink
26. Cues to let the speaker know you're listening
source
low cues
backchanneling cues
receiver
27. The anxiety a person experiences when speaking in public
domain
stage fright
qualities that define communication
audience analysis
28. Describes the physical process of sound waves bouncing off of an eardrum
hearing
edited books
weak uncertainty avoidance
laissez-faire leadership
29. A learned system of meanings which help us make sense in our everyday surroundings
advantages of working in teams
culture
channel
understand
30. If in an argument with a friend you may say something you regret but can't take it back
conflict of interest
communication is irreversible
groupthink
kickoff meeting
31. Having multiple types of connections with another person in your group
multiplexity
two-pizza team
intercultural communication
source
32. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
deontology
qualities that define communication
factors that can increase stage fright
stage fright
33. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
advantages of working in teams
content
conflict of interest
democratic leadership
34. Audience members' likes and dislikes
attitudes
systematic desensitization
two-pizza team
values
35. This type of leader emphasizes accomplishing goals and managing time above all else
conflict of interest
task leader
parenthetical citations
domain
36. Communication that is not occurring in real-time
small power distance
asynchronous
qualities that define communication
climate
37. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
feedback
dispositional communication anxiety
culture
38. Statistical data about an audience
multiple submissions
plagiarism
demographics
content
39. The general predisposition to avoid situations that require communication
psychographic profile
communication apprehension
face
channel
40. What audience members hold to be true or false
virtue ethics
conflict of interest
beliefs
audience-centered presenter
41. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
climate
dispositional communication anxiety
ethics
punctuation
42. The normal anxiety people experience when they find themselves in a stressful situation
incremental plagiarism
postmodern ethics
situational anxiety
subjective listening
43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
message
oral citations
discriminate
groupthink
44. A leadership style in which members participate in the decision-making process
jargon
labeling
synergy
democratic leadership
45. Falsely representing any material obtained from another source as your own work
responding
plagiarism
message
flexible intercultural communication
46. Those upon whom the ideas - feelings - information - e.g. the message - are presented
flexible intercultural communication
audience
audience adaptation
parenthetical citations
47. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
postmodern ethics
multiplexity
kickoff meeting
learned helplessness
48. Being consciously aware of - and paying attention to our communication behavior
situational anxiety
edited books
mindful communication
asynchronous
49. Communication that is not occurring in real time
attitudes
small power distance
plagiarism
asynchronous communication
50. Process of communicating and interpreting communication—the official communication terms for these processes
audience
audience adaptation
low cues
encoding and decoding