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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






2. Being consciously aware of - and paying attention to our communication behavior






3. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






5. Coming to group conclusion without critical thinking or evaluation of alternatives






6. Specialized and complicated terminology used by a particular discipline






7. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






8. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






9. A learned system of meanings which help us make sense in our everyday surroundings






10. The normal anxiety people experience when they find themselves in a stressful situation






11. Considering the benefits or consequences of an action for oneself first - and for others second






12. Taking another person's work in full and representing it as your one while making little or nor change to the material






13. The overall feel of the group - composed of all the group's relationships






14. Audience members' likes and dislikes






15. Statistical data about an audience






16. Cultures that view conflict as a threat and to be avoided






17. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


18. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






19. Cultures that view conflict as natural and potentially positive






20. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






21. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






22. The organization style used for referencing citations in your actual presentation






23. Describes the physical process of sound waves bouncing off of an eardrum






24. A tension between two opposing but valuable preferences






25. The act of interpreting a situation and treating the interpretation as real






26. Originator of a message






27. The way in which people segment a sequence of words or behaviors






28. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






29. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






30. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






31. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






32. Service provider used for sending digital communication; usually associated with emails






33. Falsely representing any material obtained from another source as your own work






34. Cues to let the speaker know you're listening






35. An audience-centered approach to communication in which other perspectives are taken into account






36. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






37. A type of therapy that helps alleviate people's fears through directed conversation






38. A statement used in your presentation that demonstrates why the source you are referring to is credible






39. A sense of 'stuckness' when trying to write


40. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






41. From the Greek word for 'the word;' it is translated as logic






42. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






43. A leadership style in which the leader is hands-off and allows members to make decisions on their own






44. Communication that is not occurring in real time






45. The receiver's act of attaching meaning to a message sent by a source






46. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






47. Standards for behavior that people don't alter even when the situation warrants






48. The Greek word meaning 'credibility'






49. The minimum number of people needed to achieve the desired results






50. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status