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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






2. In postmodern ethics - the obligation to respond to the actions of others






3. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






4. Cultures that view conflict as a threat and to be avoided






5. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






6. Our public selves that make up who we want to be seen as






7. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. The Greek word meaning 'credibility'






10. What are the two levels/types of meaning every message transmits?






11. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






12. A response that shows you care about the person and value what they have to say






13. Specialized and complicated terminology used by a particular discipline






14. The source's act of transforming an idea into a message to transmit to a receiver






15. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






16. A method that allows a public speaker to integrate research into the body of their text






17. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






18. The organization style used for referencing citations in your actual presentation






19. This type of communication apprehension occurs only in particular - and typically stressful - contexts






20. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






21. Those upon whom the ideas - feelings - information - e.g. the message - are presented






22. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






23. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






24. Being consciously aware of - and paying attention to our communication behavior






25. The act of interpreting a situation and treating the interpretation as real






26. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






27. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






28. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






29. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






30. Location - cultural differences - gender styles






31. Standards for behavior that people don't alter even when the situation warrants






32. 'Learning' through experience that you can't change a situation






33. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






34. To pay attention to sound. To hear something with thoughtful attention: give consideration






35. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






36. From the Greek word for 'the word;' it is translated as logic






37. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






38. A sense of 'stuckness' when trying to write

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39. Coming to group conclusion without critical thinking or evaluation of alternatives






40. Therapeutic technique that helps alleviate people's fear through directed conversation






41. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






42. An audience-centered approach to communication in which other perspectives are taken into account






43. The recipient of a message






44. Feeling that you are an unwelcome focus of attention






45. What an audience members judge to be right or wrong






46. Audience members' likes and dislikes






47. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






48. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






49. The tendency of a person to avoid social interaction






50. Falsely representing any material obtained from another source as your own work