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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any condition that affects the fidelity of the message being sent (internal or external)
writer's block
low-context culture
learned helplessness
noise
2. Recasting your interpretation of an event from a different perspective
direct quoting
patchwork plagiarism
reframing
multiple submissions
3. Communication that is not occurring in real-time
asynchronous
evaluate
cognitive therapy
noise
4. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
talkaholic
patchwork plagiarism
ethics
labeling
5. The anxiety a person experiences when speaking in public
stage fright
responsibility
positive reinforcement
backchanneling cues
6. Feeling that you are an unwelcome focus of attention
discriminate
conspicuousness
asynchronous
evaluate
7. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
globalization
fields
source
audience-centered presenter
8. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
ethos
positive reinforcement
social loafing
9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
Maslow's Hierarchy of Needs
weak uncertainty avoidance
receiver
audience adaptation
10. A response that shows you care about the person and value what they have to say
domain
postmodern ethics
confirming response
self-interest
11. If in an argument with a friend you may say something you regret but can't take it back
respond
communication is irreversible
multiple submissions
positive reinforcement
12. Submitting the same work for more than one class
audience adaptation
Editorial columns (opinions pieces)
backchanneling cues
multiple submissions
13. The minimum number of people needed to achieve the desired results
demographic profile
virtue ethics
situational anxiety
least group size
14. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
message
demographic profile
demographics
15. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
strong uncertainty avoidance
labeling
psychographic profile
confirming response
16. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
qualities that define communication
action items
logos
17. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
authoritarian leadership
collectivism
receive
18. Shyness or communication apprehension
two-pizza team
reticence
labeling
communication apprehension
19. The overall feel of the group - composed of all the group's relationships
groupthink
understand
conflict of interest
climate
20. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
globalization
factors that can increase stage fright
task leader
understand
21. Communicators who are located in physical proximity (such as the same room)
co-located
large-power distance
fidelity
receive
22. A type of therapy that helps alleviate people's fears through directed conversation
paraphrasing
encoding
cognitive therapy
intercultural communication
23. The act of interpreting a situation and treating the interoperation as real
cybervetting
decoding
kickoff meeting
labeling
24. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
global plagiarism
evaluate
cognitive reconstructing
content
25. Two or more people working together to produce a result they could not have produced on their own
learned helplessness
synergy
respond
multiple submissions
26. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
conflict of interest
communication
content
multiple submissions
27. Motivating team members by connecting them to a greater ideal
transformational leadership
parenthetical citations
low-context culture
weak uncertainty avoidance
28. Documented tasks assigned to a member for completion by a particular time
dialectic
action items
hearing
understand
29. A learned system of meanings which help us make sense in our everyday surroundings
culture
stage fright
disclose
values
30. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
qualities that define communication
social loafing
visualization
31. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
hearing
culture
collectivism
edited books
32. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
culture
parenthetical citations
social loafing
33. Being consciously aware of - and paying attention to our communication behavior
mindful communication
reticence
factors that can increase stage fright
utilitarianism
34. Being adaptive - creative - and experimental in your communication style
audience analysis
nominal group technique
flexible intercultural communication
consensus
35. In postmodern ethics - the obligation to respond to the actions of others
responsibility
psychographic profile
flexible intercultural communication
cybervetting
36. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
two-pizza team
hearing
nominal group technique
postmodern ethics
37. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
face
authoritarian leadership
task leader
postmodern ethics
38. To pay attention to sound. To hear something with thoughtful attention: give consideration
synergy
Maslow's Hierarchy of Needs
listen
ethos
39. Audience members' likes and dislikes
demographic profile
social loafing
channel
attitudes
40. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
provinsialism
low cues
dispositional communication anxiety
audience analysis
41. Location - cultural differences - gender styles
hearing
contextual barriers to listening
situational anxiety
face
42. The organization style used for referencing citations in your actual presentation
punctuation
oral citations
groupthink
logos
43. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
factors that can increase stage fright
understand
strong uncertainty avoidance
demographic profile
44. The general predisposition to avoid situations that require communication
groupthink
small power distance
disclosure
communication apprehension
45. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
kickoff meeting
you cannot not communicate
strong uncertainty avoidance
groupthink
46. The act of interpreting a situation and treating the interpretation as real
global plagiarism
conflict of interest
social loafing
labeling
47. To say something in return: make an answer; to react in response
message
action items
respond
responding
48. A tension between two opposing but valuable preferences
authoritarian leadership
laissez-faire leadership
deontology
dialectic
49. Process of communicating and interpreting communication—the official communication terms for these processes
message
encoding and decoding
talkaholic
Maslow's Hierarchy of Needs
50. Revealing personal or intimate information to an online audience
situational anxiety
channel
disclose
provinsialism