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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This type of communication apprehension occurs only in particular - and typically stressful - contexts






2. A response that shows you care about the person and value what they have to say






3. Communication that is not occurring in real-time






4. The first stage of hearing is when you receive the message (or listen to it)






5. A learned system of meanings which help us make sense in our everyday surroundings






6. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






7. Shyness or communication apprehension






8. Falsely representing any material obtained from another source as your own work






9. Location - cultural differences - gender styles






10. Submitting the same work for more than one class






11. A tension between two opposing but valuable preferences






12. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






13. The interplay between encoding and decoding messages






14. The affective aspect of a message






15. The way in which people segment a sequence of words or behaviors






16. Motivating team members by connecting them to a greater ideal






17. Those upon whom the ideas - feelings - information - e.g. the message - are presented






18. The normal anxiety people experience when they find themselves in a stressful situation






19. Statistical data about an audience






20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






21. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






22. Communication that is not occurring in real time






23. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






24. To bring to mind or think of again; to keep in mind for attention or consideration






25. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






28. If in an argument with a friend you may say something you regret but can't take it back






29. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






30. The general predisposition to avoid situations that require communication






31. Stage of the five-step - active-listening model involves answering and giving feedback.






32. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






33. Being consciously aware of - and paying attention to our communication behavior






34. The organization style used for referencing citations in your actual presentation






35. Standards for behavior that people don't alter even when the situation warrants






36. Audience members' likes and dislikes






37. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






38. The minimum number of people needed to achieve the desired results






39. 'Learning' through experience that you can't change a situation






40. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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41. Process of communicating and interpreting communication—the official communication terms for these processes






42. The recipient of a message






43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






44. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






45. Revealing personal or intimate information to an online audience






46. The perspective that the ethical quality of an action should be determined by evaluating its consequences






47. To pay attention to sound. To hear something with thoughtful attention: give consideration






48. Communicators who are located in physical proximity (such as the same room)






49. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






50. Cultures that view conflict as natural and potentially positive







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