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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






2. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






3. A leadership style in which members participate in the decision-making process






4. The interplay between encoding and decoding messages






5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






6. A learned system of meanings which help us make sense in our everyday surroundings






7. When a team meaner slacks off because he know the work will get done regardless of his effort






8. From the Greek word for 'the word;' it is translated as logic






9. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






10. An audience-centered approach to communication in which other perspectives are taken into account






11. Standards for behavior that people don't alter even when the situation warrants






12. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






13. Stage of the five-step - active-listening model involves answering and giving feedback.






14. Being adaptive - creative - and experimental in your communication style






15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






16. Process of communicating and interpreting communication—the official communication terms for these processes






17. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






18. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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19. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






20. Statistical data about an audience






21. The substantive aspect of a message






22. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






23. Location - cultural differences - gender styles






24. What an audience members judge to be right or wrong






25. Cues to let the speaker know you're listening






26. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






27. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






29. Falsely representing any material obtained from another source as your own work






30. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






31. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






32. Our public selves that make up who we want to be seen as






33. Refers to audience members' general likes and dislikes in relation to particular subjects






34. Communication that is not occurring in real-time






35. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






36. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






37. Being consciously aware of - and paying attention to our communication behavior






38. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






39. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






40. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






41. A tension between two opposing but valuable preferences






42. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






43. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






45. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






46. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






47. A method that allows a public speaker to integrate research into the body of their text






48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






49. What are the two levels/types of meaning every message transmits?






50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'