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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Statistical data about an audience






2. The capabilities of the technology used to communicate online






3. Mediated communication that occurs with both participants attending message exchange in real-time






4. When employers use internet searches and social networking sites to find out information or screen potential hires






5. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






6. A sense of 'stuckness' when trying to write

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7. Standards for behavior that people don't alter even when the situation warrants






8. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






9. Those upon whom the ideas - feelings - information - e.g. the message - are presented






10. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






11. The way in which people segment a sequence of words or behaviors






12. The anxiety a person experiences when speaking in public






13. A method that allows a public speaker to integrate research into the body of their text






14. Stage of the five-step - active-listening model involves answering and giving feedback.






15. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






16. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






17. The process of stating verbatim - in a presentation - information derived from an author other than oneself






18. The medium through which a message passes on its way from source to receiver






19. In postmodern ethics - the obligation to respond to the actions of others






20. A type of therapy that helps alleviate people's fears through directed conversation






21. Therapeutic technique that helps alleviate people's fear through directed conversation






22. Two or more people working together to produce a result they could not have produced on their own






23. Shyness or communication apprehension






24. The affective aspect of a message






25. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






26. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






27. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






28. The minimum number of people needed to achieve the desired results






29. Service provider used for sending digital communication; usually associated with emails






30. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






31. 'Learning' through experience that you can't change a situation






32. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






33. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






34. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






35. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






36. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






37. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






38. Revealing personal or intimate information to an online audience






39. What audience members hold to be true or false






40. When a team meaner slacks off because he know the work will get done regardless of his effort






41. To pay attention to sound. To hear something with thoughtful attention: give consideration






42. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






43. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






44. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






45. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






46. Cues to let the speaker know you're listening






47. Considering the benefits or consequences of an action for oneself first - and for others second






48. Communicators who are located in physical proximity (such as the same room)






49. What an audience members judge to be right or wrong






50. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs