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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If in an argument with a friend you may say something you regret but can't take it back






2. Two or more people working together to produce a result they could not have produced on their own






3. Stage of the five-step - active-listening model involves answering and giving feedback.






4. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






5. Service provider used for sending digital communication; usually associated with emails






6. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






7. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






8. Mediated communication that occurs with both participants attending message exchange in real-time






9. This type of communication apprehension occurs only in particular - and typically stressful - contexts






10. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






11. The process of stating verbatim - in a presentation - information derived from an author other than oneself






12. Having multiple types of connections with another person in your group






13. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






14. The medium through which a message passes on its way from source to receiver






15. Refers to audience members' general likes and dislikes in relation to particular subjects






16. The minimum number of people needed to achieve the desired results






17. Taking another person's work in full and representing it as your one while making little or nor change to the material






18. From the Greek word for 'the word;' it is translated as logic






19. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






20. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






21. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






23. Being consciously aware of - and paying attention to our communication behavior






24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






25. Communication that is not occurring in real time






26. Communicators who are located in physical proximity (such as the same room)






27. The first stage of hearing is when you receive the message (or listen to it)






28. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






29. Process of communicating and interpreting communication—the official communication terms for these processes






30. Coming to group conclusion without critical thinking or evaluation of alternatives






31. The substantive aspect of a message






32. The anxiety a person experiences when speaking in public






33. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






34. The extent to which the message after transmission is similar to the message originally transmitted






35. An audience-centered approach to communication in which other perspectives are taken into account






36. The act of interpreting a situation and treating the interpretation as real






37. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






38. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






39. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






40. Documented tasks assigned to a member for completion by a particular time






41. Cultures that view conflict as natural and potentially positive






42. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






43. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






44. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






45. The overall feel of the group - composed of all the group's relationships






46. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






47. The capabilities of the technology used to communicate online






48. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






49. The way in which people segment a sequence of words or behaviors






50. When a team meaner slacks off because he know the work will get done regardless of his effort