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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service provider used for sending digital communication; usually associated with emails
affordances
disclose
synchronous
domain
2. The process in which you are engaging when you share personal or intimate information with an online audience
qualities that define communication
multiplexity
disclosure
communication
3. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
mindful communication
receive
communication
incremental plagiarism
4. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
least group size
reframing
talkaholic
consequentialism
5. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
negligence
pseudonym
strong uncertainty avoidance
6. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
content
demographics
interpret
7. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
asynchronous communication
decoding
qualifier
demographics
8. What audience members hold to be true or false
conspicuousness
beliefs
consequentialism
direct quoting
9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
noise
advantages of working in teams
situational anxiety
demographics
10. Falsely representing any material obtained from another source as your own work
feedback
plagiarism
nominal group technique
backchanneling cues
11. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
face
small power distance
two-pizza team
authoritarian leadership
12. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
subjective listening
labeling
backchanneling cues
13. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
dialectic
postmodern ethics
source
negligence
14. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
authoritarian leadership
ethical dilemma
encoding and decoding
15. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
disclosure
edited books
subjective listening
groupthink
16. Standards for behavior that people don't alter even when the situation warrants
backchanneling cues
utilitarianism
rigid rules
edited books
17. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
permanence of records
negligence
two-pizza team
backchanneling cues
18. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
feedback
understand
disclose
direct quoting
19. Describes the physical process of sound waves bouncing off of an eardrum
hearing
ethical dilemma
self-interest
decoding
20. A method that allows a public speaker to integrate research into the body of their text
shyness
parenthetical citations
receiver
situational anxiety
21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
ethos
kickoff meeting
talkaholic
attitudes
22. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
conflict of interest
backchanneling cues
consequentialism
relationship
23. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
groupthink
deontology
patchwork plagiarism
paraphrasing
24. A statement used in your presentation that demonstrates why the source you are referring to is credible
qualifier
cybervetting
writer's block
strong uncertainty avoidance
25. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
kickoff meeting
receive
disclose
utilitarianism
26. The substantive aspect of a message
flexible intercultural communication
content
factors that can increase stage fright
cognitive reconstructing
27. If in an argument with a friend you may say something you regret but can't take it back
affordances
domain
communication is irreversible
reframing
28. In postmodern ethics - the obligation to respond to the actions of others
channel
asynchronous communication
postmodern ethics
responsibility
29. A leadership style in which members participate in the decision-making process
fidelity
democratic leadership
receive
message
30. The tendency of a person to avoid social interaction
encoding and decoding
shyness
laissez-faire leadership
audience
31. 'Learning' through experience that you can't change a situation
communication
learned helplessness
culture
reframing
32. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
feedback
subjective listening
respond
demographic profile
33. A learned system of meanings which help us make sense in our everyday surroundings
weak uncertainty avoidance
culture
social loafing
disclosure
34. This type of leader emphasizes accomplishing goals and managing time above all else
decoding
communication apprehension
task leader
provinsialism
35. The recipient of a message
global plagiarism
synergy
respond
receiver
36. The process of stating verbatim - in a presentation - information derived from an author other than oneself
cybervetting
attitudes
backchanneling cues
direct quoting
37. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
synergy
audience analysis
cognitive reconstructing
globalization
38. Audience members' likes and dislikes
reticence
attitudes
groupthink
ethos
39. The act of interpreting a situation and treating the interpretation as real
labeling
shyness
interpret
cybervetting
40. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
encoding
discriminate
qualifier
understand
41. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
groupthink
labeling
task leader
positive reinforcement
42. The overall feel of the group - composed of all the group's relationships
climate
least group size
edited books
conflict of interest
43. Shyness or communication apprehension
stage fright
reticence
confirming response
situational anxiety
44. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
listen
jargon
channel
ethical dilemma
45. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
cognitive reconstructing
deontology
paraphrasing
evaluate
46. The capabilities of the technology used to communicate online
social loafing
social loafing
writer's block
affordances
47. Communication that is not occurring in real-time
communication
asynchronous
social loafing
democratic leadership
48. Originator of a message
source
utilitarianism
understand
mindful communication
49. The first stage of hearing is when you receive the message (or listen to it)
positive reinforcement
you cannot not communicate
discriminate
receive
50. The act of interpreting a situation and treating the interoperation as real
mindful communication
labeling
jargon
asynchronous