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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shyness or communication apprehension






2. Being adaptive - creative - and experimental in your communication style






3. The act of interpreting a situation and treating the interoperation as real






4. The result of an act of encoding






5. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






6. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






7. In postmodern ethics - the obligation to respond to the actions of others






8. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






9. Any condition that affects the fidelity of the message being sent (internal or external)






10. Having multiple types of connections with another person in your group






11. Location - cultural differences - gender styles






12. To pay attention to sound. To hear something with thoughtful attention: give consideration






13. Refers to audience members' general likes and dislikes in relation to particular subjects






14. This type of communication apprehension occurs only in particular - and typically stressful - contexts






15. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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16. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






17. Submitting the same work for more than one class






18. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






19. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






20. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






21. A leadership style in which members participate in the decision-making process






22. Falsely representing any material obtained from another source as your own work






23. Service provider used for sending digital communication; usually associated with emails






24. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






25. Standards for behavior that people don't alter even when the situation warrants






26. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






27. The way in which people segment a sequence of words or behaviors






28. A leadership style in which the leader makes decisions by herself






29. Stage of the five-step - active-listening model involves answering and giving feedback.






30. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






31. The overall feel of the group - composed of all the group's relationships






32. Cultures that view conflict as a threat and to be avoided






33. Cues to let the speaker know you're listening






34. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






35. Documented tasks assigned to a member for completion by a particular time






36. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






37. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






38. A leadership style in which the leader is hands-off and allows members to make decisions on their own






39. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






40. Communicators who are located in physical proximity (such as the same room)






41. The interplay between encoding and decoding messages






42. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






43. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






44. Those upon whom the ideas - feelings - information - e.g. the message - are presented






45. To bring to mind or think of again; to keep in mind for attention or consideration






46. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






47. The general predisposition to avoid situations that require communication






48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






49. The source's act of transforming an idea into a message to transmit to a receiver






50. The capabilities of the technology used to communicate online