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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






2. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






3. The medium through which a message passes on its way from source to receiver






4. In postmodern ethics - the obligation to respond to the actions of others






5. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






6. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






7. Standards for behavior that people don't alter even when the situation warrants






8. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






9. Recasting your interpretation of an event from a different perspective






10. The anxiety a person experiences when speaking in public






11. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






12. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






13. Mediated communication that occurs with both participants attending message exchange in real-time






14. A leadership style in which the leader is hands-off and allows members to make decisions on their own






15. Being consciously aware of - and paying attention to our communication behavior






16. Service provider used for sending digital communication; usually associated with emails






17. Communication that is not occurring in real-time






18. Refers to audience members' general likes and dislikes in relation to particular subjects






19. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






20. The extent to which the message after transmission is similar to the message originally transmitted






21. The perspective that the ethical quality of an action should be determined by evaluating its consequences






22. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






23. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






24. A culture in which meaning is expressed through explicit verbal messages






25. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






26. Communication that is not occurring in real time






27. The minimum number of people needed to achieve the desired results






28. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






29. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






30. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






31. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






32. A response that shows you care about the person and value what they have to say






33. Cultures that view conflict as a threat and to be avoided






34. The source's act of transforming an idea into a message to transmit to a receiver






35. The affective aspect of a message






36. Feeling that you are an unwelcome focus of attention






37. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






38. Motivating team members using a system of rewards and punishments






39. Considering the benefits or consequences of an action for oneself first - and for others second






40. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






41. An audience-centered approach to communication in which other perspectives are taken into account






42. A leadership style in which the leader makes decisions by herself






43. Two or more people working together to produce a result they could not have produced on their own






44. What an audience members judge to be right or wrong






45. The capabilities of the technology used to communicate online






46. Documented tasks assigned to a member for completion by a particular time






47. The organization style used for referencing citations in your actual presentation






48. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






49. Audience members' likes and dislikes






50. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation







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Can you answer 50 questions in 15 minutes?


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