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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Our public selves that make up who we want to be seen as
reframing
reticence
face
rigid rules
2. Any condition that affects the fidelity of the message being sent (internal or external)
mindful communication
inadequate positive reinforcement
backchanneling cues
noise
3. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
you cannot not communicate
deontology
message
culture
4. Refers to audience members' general likes and dislikes in relation to particular subjects
weak uncertainty avoidance
parenthetical citations
attitudes
large-power distance
5. The normal anxiety people experience when they find themselves in a stressful situation
factors that can increase stage fright
reframing
synchronous
situational anxiety
6. The general predisposition to avoid situations that require communication
hearing
audience-centered presenter
small power distance
communication apprehension
7. Documented tasks assigned to a member for completion by a particular time
noise
negligence
action items
disclosure
8. Coming to group conclusion without critical thinking or evaluation of alternatives
evaluate
fidelity
groupthink
reticence
9. Statistical data about an audience
incremental plagiarism
demographics
subjective listening
affordances
10. The organization style used for referencing citations in your actual presentation
conflict of interest
oral citations
groupthink
receive
11. The source's act of transforming an idea into a message to transmit to a receiver
beliefs
action items
encoding
individualism
12. Motivating team members by connecting them to a greater ideal
content and relationship
encoding and decoding
reticence
transformational leadership
13. Mediated communication that occurs with both participants attending message exchange in real-time
transactional leadership
synchronous
audience analysis
task leader
14. The tendency of a person to avoid social interaction
multiplexity
shyness
synergy
stage fright
15. A type of therapy that helps alleviate people's fears through directed conversation
punctuation
reframing
cognitive therapy
demographics
16. What are the two levels/types of meaning every message transmits?
fields
talkaholic
content and relationship
receive
17. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
negligence
nominal group technique
authoritarian leadership
noise
18. If in an argument with a friend you may say something you regret but can't take it back
attitudes
content and relationship
social loafing
communication is irreversible
19. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
punctuation
talkaholic
demographics
encoding and decoding
21. From the Greek word for 'the word;' it is translated as logic
understand
confirming response
logos
provinsialism
22. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
audience
understand
demographic profile
reticence
23. The first stage of hearing is when you receive the message (or listen to it)
cognitive therapy
you cannot not communicate
receive
jargon
24. When employers use internet searches and social networking sites to find out information or screen potential hires
audience
subjective listening
receiver
cybervetting
25. Two or more people working together to produce a result they could not have produced on their own
disclose
synergy
consensus
shyness
26. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
consensus
you cannot not communicate
utilitarianism
conspicuousness
27. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
transformational leadership
transactional leadership
synergy
28. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
fields
kickoff meeting
content
29. The recipient of a message
domain
fields
receiver
laissez-faire leadership
30. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
synergy
global plagiarism
systematic desensitization
provinsialism
31. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
utilitarianism
advantages of working in teams
psychographic profile
ethics
32. The affective aspect of a message
relationship
fields
high-context culture
oral citations
33. What an audience members judge to be right or wrong
respond
values
visualization
oral citations
34. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
global plagiarism
authoritarian leadership
large-power distance
patchwork plagiarism
35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
audience
reframing
patchwork plagiarism
pseudonym
36. Submitting the same work for more than one class
confirming response
situational anxiety
audience adaptation
multiple submissions
37. This type of communication apprehension occurs only in particular - and typically stressful - contexts
large-power distance
understand
ethics
situational anxiety
38. A leadership style in which the leader is hands-off and allows members to make decisions on their own
nominal group technique
Editorial columns (opinions pieces)
low cues
laissez-faire leadership
39. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
confirming response
provinsialism
consensus
attitudes
40. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
audience
disclosure
groupthink
evaluate
41. Location - cultural differences - gender styles
authoritarian leadership
individualism
multiplexity
contextual barriers to listening
42. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
virtue ethics
Maslow's Hierarchy of Needs
content and relationship
43. The way in which people segment a sequence of words or behaviors
strong uncertainty avoidance
cognitive therapy
communication
punctuation
44. A tension between two opposing but valuable preferences
dialectic
face
disclose
authoritarian leadership
45. Communication that is not occurring in real-time
social loafing
communication
asynchronous
qualities that define communication
46. To pay attention to sound. To hear something with thoughtful attention: give consideration
message
content
dispositional communication anxiety
listen
47. The result of an act of encoding
rhetorical sensitivity
decoding
message
positive reinforcement
48. The anxiety a person experiences when speaking in public
stage fright
dialectic
audience analysis
ethos
49. The medium through which a message passes on its way from source to receiver
channel
logos
groupthink
cognitive reconstructing
50. Communication that is not occurring in real time
authoritarian leadership
asynchronous communication
transformational leadership
synchronous