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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The source's act of transforming an idea into a message to transmit to a receiver






2. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






3. Motivating team members using a system of rewards and punishments






4. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






5. Cultures that view conflict as natural and potentially positive






6. The act of interpreting a situation and treating the interoperation as real






7. A sense of 'stuckness' when trying to write

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8. Submitting the same work for more than one class






9. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






10. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






11. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






12. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






13. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






14. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






15. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






16. Communication that is not occurring in real-time






17. The substantive aspect of a message






18. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






19. Standards for behavior that people don't alter even when the situation warrants






20. Describes the physical process of sound waves bouncing off of an eardrum






21. A tension between two opposing but valuable preferences






22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






23. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






24. The tendency of a person to avoid social interaction






25. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






26. Mediated communication that occurs with both participants attending message exchange in real-time






27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






28. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






29. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






30. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






31. Process of communicating and interpreting communication—the official communication terms for these processes






32. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






33. What an audience members judge to be right or wrong






34. A method that allows a public speaker to integrate research into the body of their text






35. What audience members hold to be true or false






36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






37. The receiver's act of attaching meaning to a message sent by a source






38. The minimum number of people needed to achieve the desired results






39. The perspective that the ethical quality of an action should be determined by evaluating its consequences






40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






41. Originator of a message






42. The general predisposition to avoid situations that require communication






43. The process of stating verbatim - in a presentation - information derived from an author other than oneself






44. The anxiety a person experiences when speaking in public






45. A leadership style in which the leader makes decisions by herself






46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






47. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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49. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






50. Taking another person's work in full and representing it as your one while making little or nor change to the material







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