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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A statement used in your presentation that demonstrates why the source you are referring to is credible






2. Revealing personal or intimate information to an online audience






3. Falsely representing any material obtained from another source as your own work






4. Communication that is not occurring in real-time






5. Standards for behavior that people don't alter even when the situation warrants






6. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






7. Being consciously aware of - and paying attention to our communication behavior






8. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






9. An audience-centered approach to communication in which other perspectives are taken into account






10. The act of interpreting a situation and treating the interoperation as real






11. The way in which people segment a sequence of words or behaviors






12. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






13. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






14. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






15. This type of communication apprehension occurs only in particular - and typically stressful - contexts






16. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






17. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






19. The act of interpreting a situation and treating the interpretation as real






20. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






21. Considering the benefits or consequences of an action for oneself first - and for others second






22. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






23. When a team meaner slacks off because he know the work will get done regardless of his effort






24. Recasting your interpretation of an event from a different perspective






25. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






26. Audience members' likes and dislikes






27. Documented tasks assigned to a member for completion by a particular time






28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






29. A tension between two opposing but valuable preferences






30. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






31. If in an argument with a friend you may say something you regret but can't take it back






32. From the Greek word for 'the word;' it is translated as logic






33. The result of an act of encoding






34. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






35. The capabilities of the technology used to communicate online






36. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






37. Service provider used for sending digital communication; usually associated with emails






38. Communication that is not occurring in real time






39. The first stage of hearing is when you receive the message (or listen to it)






40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






41. Process of communicating and interpreting communication—the official communication terms for these processes






42. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






43. The source's act of transforming an idea into a message to transmit to a receiver






44. Location - cultural differences - gender styles






45. Communicators who are located in physical proximity (such as the same room)






46. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






47. Motivating team members using a system of rewards and punishments






48. Those upon whom the ideas - feelings - information - e.g. the message - are presented






49. Motivating team members by connecting them to a greater ideal






50. This type of leader emphasizes accomplishing goals and managing time above all else