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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






2. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






3. A leadership style in which the leader makes decisions by herself






4. The substantive aspect of a message






5. The result of an act of encoding






6. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






7. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






8. The tendency of a person to avoid social interaction






9. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






10. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






11. This type of leader emphasizes accomplishing goals and managing time above all else






12. Feeling that you are an unwelcome focus of attention






13. The act of interpreting a situation and treating the interpretation as real






14. A learned system of meanings which help us make sense in our everyday surroundings






15. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






16. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






17. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






18. Revealing personal or intimate information to an online audience






19. This type of communication apprehension occurs only in particular - and typically stressful - contexts






20. Standards for behavior that people don't alter even when the situation warrants






21. To say something in return: make an answer; to react in response






22. A leadership style in which members participate in the decision-making process






23. A response that shows you care about the person and value what they have to say






24. The first stage of hearing is when you receive the message (or listen to it)






25. In postmodern ethics - the obligation to respond to the actions of others






26. A tension between two opposing but valuable preferences






27. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






28. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






29. The act of interpreting a situation and treating the interoperation as real






30. Therapeutic technique that helps alleviate people's fear through directed conversation






31. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






32. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






33. Those upon whom the ideas - feelings - information - e.g. the message - are presented






34. Motivating team members by connecting them to a greater ideal






35. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






36. The general predisposition to avoid situations that require communication






37. Process of communicating and interpreting communication—the official communication terms for these processes






38. Cultures that view conflict as a threat and to be avoided






39. A sense of 'stuckness' when trying to write

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40. An audience-centered approach to communication in which other perspectives are taken into account






41. The organization style used for referencing citations in your actual presentation






42. Cultures that view conflict as natural and potentially positive






43. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






44. Stage of the five-step - active-listening model involves answering and giving feedback.






45. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






46. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






47. The extent to which the message after transmission is similar to the message originally transmitted






48. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






49. Communication that is not occurring in real-time






50. A culture in which meaning is expressed through explicit verbal messages