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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






2. When a team meaner slacks off because he know the work will get done regardless of his effort






3. Cultures that view conflict as natural and potentially positive






4. Mediated communication that occurs with both participants attending message exchange in real-time






5. Communication that is not occurring in real-time






6. The source's act of transforming an idea into a message to transmit to a receiver






7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






8. Falsely representing any material obtained from another source as your own work






9. This type of communication apprehension occurs only in particular - and typically stressful - contexts






10. The organization style used for referencing citations in your actual presentation






11. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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12. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






13. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






14. Our public selves that make up who we want to be seen as






15. From the Greek word for 'the word;' it is translated as logic






16. The process of stating verbatim - in a presentation - information derived from an author other than oneself






17. The anxiety a person experiences when speaking in public






18. A response that shows you care about the person and value what they have to say






19. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






20. Motivating team members using a system of rewards and punishments






21. The perspective that the ethical quality of an action should be determined by evaluating its consequences






22. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






23. A culture in which meaning is expressed through explicit verbal messages






24. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






25. Feeling that you are an unwelcome focus of attention






26. The capabilities of the technology used to communicate online






27. Describes the physical process of sound waves bouncing off of an eardrum






28. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






29. Those upon whom the ideas - feelings - information - e.g. the message - are presented






30. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






32. A leadership style in which members participate in the decision-making process






33. Revealing personal or intimate information to an online audience






34. When employers use internet searches and social networking sites to find out information or screen potential hires






35. Standards for behavior that people don't alter even when the situation warrants






36. Recasting your interpretation of an event from a different perspective






37. A leadership style in which the leader makes decisions by herself






38. To bring to mind or think of again; to keep in mind for attention or consideration






39. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






41. In postmodern ethics - the obligation to respond to the actions of others






42. A type of therapy that helps alleviate people's fears through directed conversation






43. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






44. 'Learning' through experience that you can't change a situation






45. A learned system of meanings which help us make sense in our everyday surroundings






46. Motivating team members by connecting them to a greater ideal






47. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






48. Taking another person's work in full and representing it as your one while making little or nor change to the material






49. The substantive aspect of a message






50. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk