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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






2. A culture in which meaning is expressed through explicit verbal messages






3. A leadership style in which members participate in the decision-making process






4. To bring to mind or think of again; to keep in mind for attention or consideration






5. Cultures that view conflict as natural and potentially positive






6. Refers to audience members' general likes and dislikes in relation to particular subjects






7. This type of communication apprehension occurs only in particular - and typically stressful - contexts






8. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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9. When a team meaner slacks off because he know the work will get done regardless of his effort






10. The affective aspect of a message






11. What audience members hold to be true or false






12. Coming to group conclusion without critical thinking or evaluation of alternatives






13. A statement used in your presentation that demonstrates why the source you are referring to is credible






14. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






15. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






16. This type of leader emphasizes accomplishing goals and managing time above all else






17. The receiver's act of attaching meaning to a message sent by a source






18. Communication that is not occurring in real-time






19. If in an argument with a friend you may say something you regret but can't take it back






20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






21. The general predisposition to avoid situations that require communication






22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






23. Shyness or communication apprehension






24. Any condition that affects the fidelity of the message being sent (internal or external)






25. The minimum number of people needed to achieve the desired results






26. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






27. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






28. 'Learning' through experience that you can't change a situation






29. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






30. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






31. Audience members' likes and dislikes






32. The overall feel of the group - composed of all the group's relationships






33. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






34. The tendency of a person to avoid social interaction






35. The recipient of a message






36. A sense of 'stuckness' when trying to write

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37. A learned system of meanings which help us make sense in our everyday surroundings






38. Revealing personal or intimate information to an online audience






39. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






40. Taking another person's work in full and representing it as your one while making little or nor change to the material






41. The organization style used for referencing citations in your actual presentation






42. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






43. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






44. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






45. The medium through which a message passes on its way from source to receiver






46. Being consciously aware of - and paying attention to our communication behavior






47. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






48. Our public selves that make up who we want to be seen as






49. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






50. Service provider used for sending digital communication; usually associated with emails