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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The first stage of hearing is when you receive the message (or listen to it)






2. A method that allows a public speaker to integrate research into the body of their text






3. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






4. The interplay between encoding and decoding messages






5. The minimum number of people needed to achieve the desired results






6. Falsely representing any material obtained from another source as your own work






7. The Greek word meaning 'credibility'






8. A leadership style in which the leader makes decisions by herself






9. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






10. From the Greek word for 'the word;' it is translated as logic






11. What an audience members judge to be right or wrong






12. Motivating team members by connecting them to a greater ideal






13. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






14. If in an argument with a friend you may say something you regret but can't take it back






15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






16. A sense of 'stuckness' when trying to write

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17. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






18. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






19. A learned system of meanings which help us make sense in our everyday surroundings






20. Refers to audience members' general likes and dislikes in relation to particular subjects






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






23. The process of stating verbatim - in a presentation - information derived from an author other than oneself






24. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






25. Any condition that affects the fidelity of the message being sent (internal or external)






26. A leadership style in which members participate in the decision-making process






27. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






28. Statistical data about an audience






29. Cultures that view conflict as a threat and to be avoided






30. The overall feel of the group - composed of all the group's relationships






31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






32. The anxiety a person experiences when speaking in public






33. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






34. Mediated communication that occurs with both participants attending message exchange in real-time






35. Service provider used for sending digital communication; usually associated with emails






36. In postmodern ethics - the obligation to respond to the actions of others






37. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






38. Audience members' likes and dislikes






39. When a team meaner slacks off because he know the work will get done regardless of his effort






40. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






41. Feeling that you are an unwelcome focus of attention






42. Cues to let the speaker know you're listening






43. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






44. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






45. The medium through which a message passes on its way from source to receiver






46. The normal anxiety people experience when they find themselves in a stressful situation






47. When employers use internet searches and social networking sites to find out information or screen potential hires






48. A tension between two opposing but valuable preferences






49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






50. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences