SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
ethics
ethos
qualities that define communication
intercultural communication
2. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
weak uncertainty avoidance
labeling
logos
consensus
3. A leadership style in which members participate in the decision-making process
Editorial columns (opinions pieces)
democratic leadership
social loafing
cognitive reconstructing
4. The interplay between encoding and decoding messages
feedback
writer's block
responding
remember
5. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
consequentialism
cognitive reconstructing
remember
audience analysis
6. A learned system of meanings which help us make sense in our everyday surroundings
evaluate
globalization
culture
weak uncertainty avoidance
7. When a team meaner slacks off because he know the work will get done regardless of his effort
edited books
social loafing
psychographic profile
rigid rules
8. From the Greek word for 'the word;' it is translated as logic
laissez-faire leadership
individualism
logos
fields
9. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
logos
cognitive therapy
fields
transactional leadership
10. An audience-centered approach to communication in which other perspectives are taken into account
utilitarianism
rhetorical sensitivity
Editorial columns (opinions pieces)
two-pizza team
11. Standards for behavior that people don't alter even when the situation warrants
edited books
message
rigid rules
demographic profile
12. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
content and relationship
kickoff meeting
task leader
logos
13. Stage of the five-step - active-listening model involves answering and giving feedback.
qualifier
mindful communication
responding
transformational leadership
14. Being adaptive - creative - and experimental in your communication style
flexible intercultural communication
Editorial columns (opinions pieces)
incremental plagiarism
logos
15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
incremental plagiarism
dispositional communication anxiety
conflict of interest
content
16. Process of communicating and interpreting communication—the official communication terms for these processes
small power distance
encoding and decoding
global plagiarism
deontology
17. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
visualization
high-context culture
synchronous
18. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
19. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
high-context culture
asynchronous communication
Editorial columns (opinions pieces)
permanence of records
20. Statistical data about an audience
demographics
relationship
social loafing
conflict of interest
21. The substantive aspect of a message
responding
learned helplessness
high-context culture
content
22. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
reframing
nominal group technique
incremental plagiarism
relationship
23. Location - cultural differences - gender styles
conspicuousness
social loafing
democratic leadership
contextual barriers to listening
24. What an audience members judge to be right or wrong
values
domain
situational anxiety
systematic desensitization
25. Cues to let the speaker know you're listening
parenthetical citations
backchanneling cues
conspicuousness
negligence
26. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
decoding
encoding and decoding
flexible intercultural communication
27. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
source
individualism
ethos
demographic profile
28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
demographics
cybervetting
interpret
decoding
29. Falsely representing any material obtained from another source as your own work
authoritarian leadership
face
plagiarism
punctuation
30. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
message
encoding and decoding
decoding
31. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
globalization
communication is irreversible
you cannot not communicate
qualities that define communication
32. Our public selves that make up who we want to be seen as
asynchronous communication
high-context culture
communication is irreversible
face
33. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
factors that can increase stage fright
understand
strong uncertainty avoidance
34. Communication that is not occurring in real-time
jargon
permanence of records
asynchronous
high-context culture
35. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
beliefs
small power distance
stage fright
provinsialism
36. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
mindful communication
labeling
utilitarianism
37. Being consciously aware of - and paying attention to our communication behavior
rhetorical sensitivity
asynchronous
audience
mindful communication
38. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
task leader
weak uncertainty avoidance
relationship
inadequate positive reinforcement
39. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
dispositional communication anxiety
collectivism
paraphrasing
positive reinforcement
40. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
remember
beliefs
permanence of records
self-interest
41. A tension between two opposing but valuable preferences
dialectic
interpret
message
synergy
42. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
transactional leadership
shyness
demographics
audience-centered presenter
43. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
direct quoting
incremental plagiarism
beliefs
situational anxiety
44. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
social loafing
postmodern ethics
demographics
content
45. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
encoding
domain
edited books
deontology
46. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
decoding
culture
domain
cognitive reconstructing
47. A method that allows a public speaker to integrate research into the body of their text
authoritarian leadership
dispositional communication anxiety
Maslow's Hierarchy of Needs
parenthetical citations
48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
writer's block
labeling
pseudonym
negligence
49. What are the two levels/types of meaning every message transmits?
content and relationship
decoding
paraphrasing
audience adaptation
50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
beliefs
low-context culture
utilitarianism
talkaholic