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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver






2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






3. The extent to which the message after transmission is similar to the message originally transmitted






4. The process of stating verbatim - in a presentation - information derived from an author other than oneself






5. The first stage of hearing is when you receive the message (or listen to it)






6. To pay attention to sound. To hear something with thoughtful attention: give consideration






7. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






8. Our public selves that make up who we want to be seen as






9. Feeling that you are an unwelcome focus of attention






10. To bring to mind or think of again; to keep in mind for attention or consideration






11. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






12. The anxiety a person experiences when speaking in public






13. What are the two levels/types of meaning every message transmits?






14. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






16. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






17. Being consciously aware of - and paying attention to our communication behavior






18. A type of therapy that helps alleviate people's fears through directed conversation






19. 'Learning' through experience that you can't change a situation






20. The minimum number of people needed to achieve the desired results






21. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






22. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






23. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






24. A culture in which meaning is expressed through explicit verbal messages






25. A method that allows a public speaker to integrate research into the body of their text






26. Those upon whom the ideas - feelings - information - e.g. the message - are presented






27. The affective aspect of a message






28. A response that shows you care about the person and value what they have to say






29. Location - cultural differences - gender styles






30. The overall feel of the group - composed of all the group's relationships






31. Considering the benefits or consequences of an action for oneself first - and for others second






32. Standards for behavior that people don't alter even when the situation warrants






33. The act of interpreting a situation and treating the interpretation as real






34. Communication that is not occurring in real time






35. To say something in return: make an answer; to react in response






36. Coming to group conclusion without critical thinking or evaluation of alternatives






37. Statistical data about an audience






38. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






39. The Greek word meaning 'credibility'






40. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






41. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






42. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






43. A statement used in your presentation that demonstrates why the source you are referring to is credible






44. Taking another person's work in full and representing it as your one while making little or nor change to the material






45. A tension between two opposing but valuable preferences






46. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






47. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






48. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






49. The source's act of transforming an idea into a message to transmit to a receiver






50. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience