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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The organization style used for referencing citations in your actual presentation
small power distance
oral citations
consequentialism
task leader
2. A sense of 'stuckness' when trying to write
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3. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
source
small power distance
rigid rules
oral citations
4. A statement used in your presentation that demonstrates why the source you are referring to is credible
communication apprehension
qualifier
conflict of interest
action items
5. A tension between two opposing but valuable preferences
postmodern ethics
nominal group technique
dialectic
reframing
6. What an audience members judge to be right or wrong
values
jargon
communication apprehension
task leader
7. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
beliefs
visualization
postmodern ethics
backchanneling cues
8. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
oral citations
attitudes
paraphrasing
asynchronous
9. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
values
consequentialism
parenthetical citations
10. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
groupthink
collectivism
message
understand
11. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
stage fright
hearing
direct quoting
audience-centered presenter
12. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
advantages of working in teams
edited books
deontology
stage fright
13. Stage of the five-step - active-listening model involves answering and giving feedback.
groupthink
visualization
negligence
responding
14. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
multiplexity
utilitarianism
qualities that define communication
demographic profile
15. The source's act of transforming an idea into a message to transmit to a receiver
encoding
face
labeling
jargon
16. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
two-pizza team
oral citations
nominal group technique
subjective listening
17. The Greek word meaning 'credibility'
ethos
demographics
edited books
mindful communication
18. Specialized and complicated terminology used by a particular discipline
intercultural communication
jargon
provinsialism
Maslow's Hierarchy of Needs
19. When employers use internet searches and social networking sites to find out information or screen potential hires
cybervetting
authoritarian leadership
noise
advantages of working in teams
20. Communicators who are located in physical proximity (such as the same room)
labeling
co-located
audience analysis
reticence
21. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
weak uncertainty avoidance
collectivism
encoding
22. The receiver's act of attaching meaning to a message sent by a source
feedback
backchanneling cues
decoding
authoritarian leadership
23. Communication that is not occurring in real time
asynchronous communication
hearing
postmodern ethics
conflict of interest
24. The process in which you are engaging when you share personal or intimate information with an online audience
self-interest
contextual barriers to listening
conspicuousness
disclosure
25. A learned system of meanings which help us make sense in our everyday surroundings
culture
source
small power distance
multiplexity
26. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
globalization
communication apprehension
disclose
message
27. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
weak uncertainty avoidance
intercultural communication
least group size
you cannot not communicate
28. A culture in which meaning is expressed through explicit verbal messages
asynchronous communication
situational anxiety
synchronous
low-context culture
29. The medium through which a message passes on its way from source to receiver
authoritarian leadership
provinsialism
low cues
channel
30. Revealing personal or intimate information to an online audience
encoding and decoding
disclose
reticence
visualization
31. The substantive aspect of a message
subjective listening
rigid rules
content
provinsialism
32. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
cybervetting
groupthink
talkaholic
33. The result of an act of encoding
relationship
receiver
interpret
message
34. A method that allows a public speaker to integrate research into the body of their text
psychographic profile
encoding
parenthetical citations
evaluate
35. Standards for behavior that people don't alter even when the situation warrants
provinsialism
communication
learned helplessness
rigid rules
36. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
mindful communication
advantages of working in teams
synergy
audience adaptation
37. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
content
discriminate
contextual barriers to listening
large-power distance
38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
decoding
fields
democratic leadership
individualism
39. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
paraphrasing
edited books
parenthetical citations
two-pizza team
40. The way in which people segment a sequence of words or behaviors
punctuation
action items
channel
negligence
41. When a team meaner slacks off because he know the work will get done regardless of his effort
negligence
social loafing
inadequate positive reinforcement
fidelity
42. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
Maslow's Hierarchy of Needs
audience analysis
flexible intercultural communication
factors that can increase stage fright
43. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
self-interest
demographics
positive reinforcement
disclosure
44. A type of therapy that helps alleviate people's fears through directed conversation
qualities that define communication
cognitive therapy
cybervetting
beliefs
45. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
two-pizza team
nominal group technique
intercultural communication
disclose
46. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
remember
understand
climate
47. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
evaluate
weak uncertainty avoidance
low-context culture
backchanneling cues
48. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
deontology
situational anxiety
factors that can increase stage fright
Editorial columns (opinions pieces)
49. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
evaluate
nominal group technique
provinsialism
50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
ethics
talkaholic
audience-centered presenter
collectivism