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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This type of communication apprehension occurs only in particular - and typically stressful - contexts






2. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






3. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






4. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






5. Shyness or communication apprehension






6. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






7. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






8. Taking another person's work in full and representing it as your one while making little or nor change to the material






9. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






10. The general predisposition to avoid situations that require communication






11. The overall feel of the group - composed of all the group's relationships






12. Therapeutic technique that helps alleviate people's fear through directed conversation






13. Describes the physical process of sound waves bouncing off of an eardrum






14. A leadership style in which the leader is hands-off and allows members to make decisions on their own






15. What are the two levels/types of meaning every message transmits?






16. An audience-centered approach to communication in which other perspectives are taken into account






17. The extent to which the message after transmission is similar to the message originally transmitted






18. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






19. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






20. 'Learning' through experience that you can't change a situation






21. Process of communicating and interpreting communication—the official communication terms for these processes






22. Cultures that view conflict as natural and potentially positive






23. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






24. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






25. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






26. The act of interpreting a situation and treating the interoperation as real






27. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






28. Cultures that view conflict as a threat and to be avoided






29. The receiver's act of attaching meaning to a message sent by a source






30. Documented tasks assigned to a member for completion by a particular time






31. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






32. To say something in return: make an answer; to react in response






33. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






34. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






35. Any condition that affects the fidelity of the message being sent (internal or external)






36. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






37. The capabilities of the technology used to communicate online






38. Being adaptive - creative - and experimental in your communication style






39. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






42. Standards for behavior that people don't alter even when the situation warrants






43. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






44. In postmodern ethics - the obligation to respond to the actions of others






45. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






46. Our public selves that make up who we want to be seen as






47. To bring to mind or think of again; to keep in mind for attention or consideration






48. The affective aspect of a message






49. The Greek word meaning 'credibility'






50. A sense of 'stuckness' when trying to write

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