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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which members participate in the decision-making process
Maslow's Hierarchy of Needs
intercultural communication
paraphrasing
democratic leadership
2. The substantive aspect of a message
fields
democratic leadership
qualifier
content
3. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
noise
collectivism
domain
4. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
incremental plagiarism
conspicuousness
listen
message
5. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
advantages of working in teams
interpret
conspicuousness
utilitarianism
6. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
responsibility
positive reinforcement
kickoff meeting
culture
7. The overall feel of the group - composed of all the group's relationships
permanence of records
climate
conflict of interest
beliefs
8. The capabilities of the technology used to communicate online
pseudonym
affordances
social loafing
action items
9. Service provider used for sending digital communication; usually associated with emails
domain
backchanneling cues
edited books
respond
10. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
rigid rules
kickoff meeting
learned helplessness
incremental plagiarism
11. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
synchronous
learned helplessness
listen
understand
12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
flexible intercultural communication
remember
values
advantages of working in teams
13. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
positive reinforcement
shyness
disclosure
14. Originator of a message
inadequate positive reinforcement
source
cognitive reconstructing
disclose
15. A culture in which meaning is expressed through explicit verbal messages
reframing
disclosure
low-context culture
audience adaptation
16. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
content and relationship
factors that can increase stage fright
small power distance
reframing
17. Communication that is not occurring in real-time
authoritarian leadership
asynchronous
understand
low cues
18. Motivating team members by connecting them to a greater ideal
visualization
reframing
transformational leadership
cybervetting
19. Specialized and complicated terminology used by a particular discipline
jargon
face
contextual barriers to listening
asynchronous
20. Cultures that view conflict as a threat and to be avoided
remember
global plagiarism
strong uncertainty avoidance
hearing
21. Communication that is not occurring in real time
transformational leadership
groupthink
asynchronous communication
responsibility
22. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
strong uncertainty avoidance
transactional leadership
laissez-faire leadership
23. Two or more people working together to produce a result they could not have produced on their own
cognitive therapy
synergy
paraphrasing
weak uncertainty avoidance
24. The general predisposition to avoid situations that require communication
communication apprehension
mindful communication
domain
advantages of working in teams
25. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
channel
systematic desensitization
understand
patchwork plagiarism
26. A method that allows a public speaker to integrate research into the body of their text
punctuation
multiplexity
parenthetical citations
discriminate
27. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
edited books
patchwork plagiarism
qualifier
communication
28. Location - cultural differences - gender styles
you cannot not communicate
contextual barriers to listening
provinsialism
authoritarian leadership
29. The first stage of hearing is when you receive the message (or listen to it)
parenthetical citations
receive
demographics
cybervetting
30. To bring to mind or think of again; to keep in mind for attention or consideration
remember
virtue ethics
edited books
deontology
31. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
interpret
shyness
negligence
attitudes
32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
Maslow's Hierarchy of Needs
permanence of records
labeling
paraphrasing
33. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
asynchronous
audience
transformational leadership
34. Falsely representing any material obtained from another source as your own work
advantages of working in teams
plagiarism
edited books
large-power distance
35. The normal anxiety people experience when they find themselves in a stressful situation
jargon
high-context culture
situational anxiety
source
36. Revealing personal or intimate information to an online audience
disclose
situational anxiety
cognitive therapy
weak uncertainty avoidance
37. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
small power distance
deontology
intercultural communication
two-pizza team
38. The way in which people segment a sequence of words or behaviors
domain
deontology
punctuation
hearing
39. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
fields
groupthink
psychographic profile
40. The affective aspect of a message
relationship
globalization
dialectic
ethics
41. Standards for behavior that people don't alter even when the situation warrants
conflict of interest
rigid rules
asynchronous communication
ethical dilemma
42. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
advantages of working in teams
deontology
demographics
low cues
43. The medium through which a message passes on its way from source to receiver
labeling
channel
rhetorical sensitivity
Maslow's Hierarchy of Needs
44. A statement used in your presentation that demonstrates why the source you are referring to is credible
reticence
qualifier
labeling
confirming response
45. Submitting the same work for more than one class
ethics
demographics
labeling
multiple submissions
46. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
cognitive therapy
consequentialism
interpret
discriminate
47. The tendency of a person to avoid social interaction
mindful communication
shyness
patchwork plagiarism
edited books
48. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
strong uncertainty avoidance
punctuation
dispositional communication anxiety
decoding
49. An audience-centered approach to communication in which other perspectives are taken into account
patchwork plagiarism
rhetorical sensitivity
intercultural communication
interpret
50. A tension between two opposing but valuable preferences
dialectic
subjective listening
pseudonym
two-pizza team