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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






2. An audience-centered approach to communication in which other perspectives are taken into account






3. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






4. The act of interpreting a situation and treating the interpretation as real






5. The medium through which a message passes on its way from source to receiver






6. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






7. The Greek word meaning 'credibility'






8. A leadership style in which the leader is hands-off and allows members to make decisions on their own






9. Recasting your interpretation of an event from a different perspective






10. A tension between two opposing but valuable preferences






11. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






12. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






13. Stage of the five-step - active-listening model involves answering and giving feedback.






14. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






15. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






16. From the Greek word for 'the word;' it is translated as logic






17. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






18. Communication that is not occurring in real-time






19. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






20. A response that shows you care about the person and value what they have to say






21. Documented tasks assigned to a member for completion by a particular time






22. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






23. Having multiple types of connections with another person in your group






24. The anxiety a person experiences when speaking in public






25. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






26. What an audience members judge to be right or wrong






27. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






28. The source's act of transforming an idea into a message to transmit to a receiver






29. Being consciously aware of - and paying attention to our communication behavior






30. The recipient of a message






31. The way in which people segment a sequence of words or behaviors






32. To pay attention to sound. To hear something with thoughtful attention: give consideration






33. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






34. This type of leader emphasizes accomplishing goals and managing time above all else






35. Coming to group conclusion without critical thinking or evaluation of alternatives






36. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






37. Audience members' likes and dislikes






38. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






39. Those upon whom the ideas - feelings - information - e.g. the message - are presented






40. The act of interpreting a situation and treating the interoperation as real






41. Falsely representing any material obtained from another source as your own work






42. Motivating team members by connecting them to a greater ideal






43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






44. A learned system of meanings which help us make sense in our everyday surroundings






45. The process of stating verbatim - in a presentation - information derived from an author other than oneself






46. Communication that is not occurring in real time






47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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48. Any condition that affects the fidelity of the message being sent (internal or external)






49. Our public selves that make up who we want to be seen as






50. Taking another person's work in full and representing it as your one while making little or nor change to the material







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