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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being consciously aware of - and paying attention to our communication behavior
mindful communication
flexible intercultural communication
jargon
ethos
2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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3. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
incremental plagiarism
message
culture
patchwork plagiarism
4. Communicators who are located in physical proximity (such as the same room)
co-located
relationship
kickoff meeting
qualifier
5. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
inadequate positive reinforcement
content
disclose
audience
6. Specialized and complicated terminology used by a particular discipline
demographic profile
jargon
labeling
negligence
7. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
self-interest
two-pizza team
visualization
attitudes
8. What are the two levels/types of meaning every message transmits?
content and relationship
groupthink
affordances
transactional leadership
9. The source's act of transforming an idea into a message to transmit to a receiver
qualifier
encoding
ethos
affordances
10. The act of interpreting a situation and treating the interoperation as real
labeling
feedback
demographics
discriminate
11. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
receive
interpret
encoding and decoding
communication
12. A tension between two opposing but valuable preferences
stage fright
dialectic
self-interest
systematic desensitization
13. The interplay between encoding and decoding messages
consensus
feedback
attitudes
content
14. The overall feel of the group - composed of all the group's relationships
kickoff meeting
low-context culture
climate
direct quoting
15. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
backchanneling cues
labeling
ethics
jargon
16. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
attitudes
social loafing
demographics
17. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
attitudes
deontology
demographics
18. The general predisposition to avoid situations that require communication
collectivism
situational anxiety
large-power distance
communication apprehension
19. The organization style used for referencing citations in your actual presentation
low cues
dispositional communication anxiety
conspicuousness
oral citations
20. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
cognitive therapy
authoritarian leadership
weak uncertainty avoidance
factors that can increase stage fright
21. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
kickoff meeting
attitudes
asynchronous communication
22. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
understand
advantages of working in teams
talkaholic
23. Cultures that view conflict as natural and potentially positive
task leader
punctuation
attitudes
weak uncertainty avoidance
24. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
shyness
attitudes
permanence of records
qualities that define communication
25. To bring to mind or think of again; to keep in mind for attention or consideration
remember
postmodern ethics
Maslow's Hierarchy of Needs
beliefs
26. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
understand
situational anxiety
fields
high-context culture
27. A sense of 'stuckness' when trying to write
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28. The way in which people segment a sequence of words or behaviors
global plagiarism
co-located
parenthetical citations
punctuation
29. Cues to let the speaker know you're listening
global plagiarism
backchanneling cues
demographics
qualities that define communication
30. The recipient of a message
small power distance
values
receiver
feedback
31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
visualization
qualities that define communication
values
collectivism
32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
climate
global plagiarism
discriminate
utilitarianism
33. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
Editorial columns (opinions pieces)
respond
ethical dilemma
shyness
34. A method that allows a public speaker to integrate research into the body of their text
positive reinforcement
communication is irreversible
transformational leadership
parenthetical citations
35. The capabilities of the technology used to communicate online
affordances
source
interpret
consensus
36. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
ethos
confirming response
postmodern ethics
talkaholic
37. Having multiple types of connections with another person in your group
multiplexity
visualization
culture
audience adaptation
38. Feeling that you are an unwelcome focus of attention
source
rigid rules
synergy
conspicuousness
39. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
collectivism
intercultural communication
inadequate positive reinforcement
multiple submissions
40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
punctuation
laissez-faire leadership
globalization
audience adaptation
41. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
two-pizza team
provinsialism
jargon
42. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
cognitive therapy
direct quoting
task leader
systematic desensitization
43. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
stage fright
evaluate
Editorial columns (opinions pieces)
democratic leadership
44. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
jargon
nominal group technique
groupthink
45. When employers use internet searches and social networking sites to find out information or screen potential hires
audience-centered presenter
cybervetting
consensus
visualization
46. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
co-located
rhetorical sensitivity
paraphrasing
47. Standards for behavior that people don't alter even when the situation warrants
rigid rules
low cues
fields
understand
48. Statistical data about an audience
audience-centered presenter
demographics
channel
encoding
49. Revealing personal or intimate information to an online audience
disclose
weak uncertainty avoidance
strong uncertainty avoidance
confirming response
50. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
visualization
synchronous
communication is irreversible
audience analysis