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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service provider used for sending digital communication; usually associated with emails






2. The process in which you are engaging when you share personal or intimate information with an online audience






3. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






4. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






5. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






6. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






7. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






8. What audience members hold to be true or false






9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






10. Falsely representing any material obtained from another source as your own work






11. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






12. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






13. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






14. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






15. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






16. Standards for behavior that people don't alter even when the situation warrants






17. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






18. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






19. Describes the physical process of sound waves bouncing off of an eardrum






20. A method that allows a public speaker to integrate research into the body of their text






21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






22. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






23. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






24. A statement used in your presentation that demonstrates why the source you are referring to is credible






25. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






26. The substantive aspect of a message






27. If in an argument with a friend you may say something you regret but can't take it back






28. In postmodern ethics - the obligation to respond to the actions of others






29. A leadership style in which members participate in the decision-making process






30. The tendency of a person to avoid social interaction






31. 'Learning' through experience that you can't change a situation






32. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






33. A learned system of meanings which help us make sense in our everyday surroundings






34. This type of leader emphasizes accomplishing goals and managing time above all else






35. The recipient of a message






36. The process of stating verbatim - in a presentation - information derived from an author other than oneself






37. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






38. Audience members' likes and dislikes






39. The act of interpreting a situation and treating the interpretation as real






40. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






41. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






42. The overall feel of the group - composed of all the group's relationships






43. Shyness or communication apprehension






44. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






45. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






46. The capabilities of the technology used to communicate online






47. Communication that is not occurring in real-time






48. Originator of a message






49. The first stage of hearing is when you receive the message (or listen to it)






50. The act of interpreting a situation and treating the interoperation as real