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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To say something in return: make an answer; to react in response






2. To pay attention to sound. To hear something with thoughtful attention: give consideration






3. A statement used in your presentation that demonstrates why the source you are referring to is credible






4. Communicators who are located in physical proximity (such as the same room)






5. The organization style used for referencing citations in your actual presentation






6. The act of interpreting a situation and treating the interpretation as real






7. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






8. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






9. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






10. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






11. A leadership style in which the leader is hands-off and allows members to make decisions on their own






12. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






13. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






14. Those upon whom the ideas - feelings - information - e.g. the message - are presented






15. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






16. This type of leader emphasizes accomplishing goals and managing time above all else






17. A culture in which meaning is expressed through explicit verbal messages






18. Specialized and complicated terminology used by a particular discipline






19. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






20. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






22. Mediated communication that occurs with both participants attending message exchange in real-time






23. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






24. Shyness or communication apprehension






25. To bring to mind or think of again; to keep in mind for attention or consideration






26. This type of communication apprehension occurs only in particular - and typically stressful - contexts






27. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






28. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






29. The capabilities of the technology used to communicate online






30. The affective aspect of a message






31. Submitting the same work for more than one class






32. Therapeutic technique that helps alleviate people's fear through directed conversation






33. The process of stating verbatim - in a presentation - information derived from an author other than oneself






34. The substantive aspect of a message






35. The minimum number of people needed to achieve the desired results






36. The result of an act of encoding






37. The first stage of hearing is when you receive the message (or listen to it)






38. Our public selves that make up who we want to be seen as






39. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






40. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






41. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






42. A response that shows you care about the person and value what they have to say






43. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






44. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






45. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






46. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






47. A leadership style in which members participate in the decision-making process






48. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






49. When employers use internet searches and social networking sites to find out information or screen potential hires






50. The medium through which a message passes on its way from source to receiver