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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Originator of a message






2. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






3. Feeling that you are an unwelcome focus of attention






4. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






5. To bring to mind or think of again; to keep in mind for attention or consideration






6. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






7. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






8. Standards for behavior that people don't alter even when the situation warrants






9. Refers to audience members' general likes and dislikes in relation to particular subjects






10. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






11. Communication that is not occurring in real-time






12. A method that allows a public speaker to integrate research into the body of their text






13. The general predisposition to avoid situations that require communication






14. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






15. The normal anxiety people experience when they find themselves in a stressful situation






16. To say something in return: make an answer; to react in response






17. This type of leader emphasizes accomplishing goals and managing time above all else






18. Motivating team members using a system of rewards and punishments






19. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






20. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






21. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






22. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






23. A type of therapy that helps alleviate people's fears through directed conversation






24. Recasting your interpretation of an event from a different perspective






25. What an audience members judge to be right or wrong






26. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






27. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






28. The source's act of transforming an idea into a message to transmit to a receiver






29. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






30. A leadership style in which members participate in the decision-making process






31. The recipient of a message






32. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






33. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






34. Statistical data about an audience






35. Cultures that view conflict as a threat and to be avoided






36. Those upon whom the ideas - feelings - information - e.g. the message - are presented






37. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






38. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






39. The organization style used for referencing citations in your actual presentation






40. The capabilities of the technology used to communicate online






41. The substantive aspect of a message






42. The medium through which a message passes on its way from source to receiver






43. The first stage of hearing is when you receive the message (or listen to it)






44. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






45. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






46. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






47. Falsely representing any material obtained from another source as your own work






48. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






49. Being consciously aware of - and paying attention to our communication behavior






50. The process in which you are engaging when you share personal or intimate information with an online audience






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