Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process in which you are engaging when you share personal or intimate information with an online audience






2. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






3. Motivating team members by connecting them to a greater ideal






4. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






6. The overall feel of the group - composed of all the group's relationships






7. The affective aspect of a message






8. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






9. Originator of a message






10. A method that allows a public speaker to integrate research into the body of their text






11. What audience members hold to be true or false






12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






13. Specialized and complicated terminology used by a particular discipline






14. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






15. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






16. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






17. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






18. Statistical data about an audience






19. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






20. Falsely representing any material obtained from another source as your own work






21. The anxiety a person experiences when speaking in public






22. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






23. The act of interpreting a situation and treating the interoperation as real






24. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






25. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






26. The result of an act of encoding






27. The organization style used for referencing citations in your actual presentation






28. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






29. The extent to which the message after transmission is similar to the message originally transmitted






30. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






31. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






32. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






33. The source's act of transforming an idea into a message to transmit to a receiver






34. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






35. Taking another person's work in full and representing it as your one while making little or nor change to the material






36. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






37. The general predisposition to avoid situations that require communication






38. Documented tasks assigned to a member for completion by a particular time






39. Shyness or communication apprehension






40. The Greek word meaning 'credibility'






41. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






42. Audience members' likes and dislikes






43. From the Greek word for 'the word;' it is translated as logic






44. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






45. The way in which people segment a sequence of words or behaviors






46. Therapeutic technique that helps alleviate people's fear through directed conversation






47. A leadership style in which the leader is hands-off and allows members to make decisions on their own






48. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






49. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






50. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later