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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The receiver's act of attaching meaning to a message sent by a source






2. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






3. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






4. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






5. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






6. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






7. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






8. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






9. The normal anxiety people experience when they find themselves in a stressful situation






10. A learned system of meanings which help us make sense in our everyday surroundings






11. Specialized and complicated terminology used by a particular discipline






12. Statistical data about an audience






13. Location - cultural differences - gender styles






14. Taking another person's work in full and representing it as your one while making little or nor change to the material






15. Considering the benefits or consequences of an action for oneself first - and for others second






16. Documented tasks assigned to a member for completion by a particular time






17. The overall feel of the group - composed of all the group's relationships






18. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






19. A tension between two opposing but valuable preferences






20. The perspective that the ethical quality of an action should be determined by evaluating its consequences






21. The substantive aspect of a message






22. To bring to mind or think of again; to keep in mind for attention or consideration






23. The way in which people segment a sequence of words or behaviors






24. The anxiety a person experiences when speaking in public






25. Having multiple types of connections with another person in your group






26. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


27. Falsely representing any material obtained from another source as your own work






28. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






29. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






30. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






31. The affective aspect of a message






32. What an audience members judge to be right or wrong






33. A leadership style in which the leader is hands-off and allows members to make decisions on their own






34. When employers use internet searches and social networking sites to find out information or screen potential hires






35. Communication that is not occurring in real time






36. A response that shows you care about the person and value what they have to say






37. The tendency of a person to avoid social interaction






38. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






39. Motivating team members using a system of rewards and punishments






40. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






41. When a team meaner slacks off because he know the work will get done regardless of his effort






42. Our public selves that make up who we want to be seen as






43. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






44. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






45. The capabilities of the technology used to communicate online






46. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






47. Audience members' likes and dislikes






48. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






49. Standards for behavior that people don't alter even when the situation warrants






50. From the Greek word for 'the word;' it is translated as logic