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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action should be determined by evaluating its consequences






2. Audience members' likes and dislikes






3. In postmodern ethics - the obligation to respond to the actions of others






4. Coming to group conclusion without critical thinking or evaluation of alternatives






5. A method that allows a public speaker to integrate research into the body of their text






6. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






7. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






8. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






9. Feeling that you are an unwelcome focus of attention






10. Recasting your interpretation of an event from a different perspective






11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






12. Statistical data about an audience






13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






14. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






15. Having multiple types of connections with another person in your group






16. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






17. When a team meaner slacks off because he know the work will get done regardless of his effort






18. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






19. A leadership style in which the leader is hands-off and allows members to make decisions on their own






20. The overall feel of the group - composed of all the group's relationships






21. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






22. Motivating team members by connecting them to a greater ideal






23. The act of interpreting a situation and treating the interpretation as real






24. Submitting the same work for more than one class






25. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






27. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






28. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






29. Being consciously aware of - and paying attention to our communication behavior






30. A response that shows you care about the person and value what they have to say






31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






32. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






33. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






35. The source's act of transforming an idea into a message to transmit to a receiver






36. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






37. A type of therapy that helps alleviate people's fears through directed conversation






38. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






39. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






40. Specialized and complicated terminology used by a particular discipline






41. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






42. The normal anxiety people experience when they find themselves in a stressful situation






43. The interplay between encoding and decoding messages






44. The Greek word meaning 'credibility'






45. This type of leader emphasizes accomplishing goals and managing time above all else






46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






47. 'Learning' through experience that you can't change a situation






48. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






49. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






50. Being adaptive - creative - and experimental in your communication style