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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
attitudes
cybervetting
demographics
individualism
2. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
Editorial columns (opinions pieces)
paraphrasing
utilitarianism
factors that can increase stage fright
3. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
consequentialism
action items
kickoff meeting
multiple submissions
4. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
labeling
virtue ethics
cognitive therapy
understand
5. To pay attention to sound. To hear something with thoughtful attention: give consideration
deontology
audience-centered presenter
listen
respond
6. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
visualization
transformational leadership
qualities that define communication
incremental plagiarism
7. A sense of 'stuckness' when trying to write
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8. Documented tasks assigned to a member for completion by a particular time
action items
labeling
responding
attitudes
9. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
fidelity
interpret
reframing
labeling
10. What audience members hold to be true or false
asynchronous
beliefs
multiplexity
mindful communication
11. This type of communication apprehension occurs only in particular - and typically stressful - contexts
shyness
situational anxiety
contextual barriers to listening
communication
12. A response that shows you care about the person and value what they have to say
authoritarian leadership
confirming response
culture
punctuation
13. Audience members' likes and dislikes
hearing
strong uncertainty avoidance
attitudes
Maslow's Hierarchy of Needs
14. Communication that is not occurring in real-time
asynchronous
noise
social loafing
weak uncertainty avoidance
15. The process in which you are engaging when you share personal or intimate information with an online audience
synergy
disclosure
communication is irreversible
feedback
16. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
paraphrasing
groupthink
postmodern ethics
talkaholic
17. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
noise
ethics
discriminate
groupthink
18. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
relationship
action items
communication
19. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
culture
subjective listening
permanence of records
situational anxiety
20. Service provider used for sending digital communication; usually associated with emails
domain
permanence of records
disclosure
intercultural communication
21. Statistical data about an audience
punctuation
shyness
mindful communication
demographics
22. Process of communicating and interpreting communication—the official communication terms for these processes
dispositional communication anxiety
content and relationship
encoding and decoding
postmodern ethics
23. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
conspicuousness
large-power distance
action items
inadequate positive reinforcement
24. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
globalization
postmodern ethics
conflict of interest
25. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
demographics
factors that can increase stage fright
communication is irreversible
message
26. Any condition that affects the fidelity of the message being sent (internal or external)
noise
receive
audience adaptation
responsibility
27. A type of therapy that helps alleviate people's fears through directed conversation
cybervetting
permanence of records
fidelity
cognitive therapy
28. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
audience analysis
evaluate
collectivism
incremental plagiarism
29. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
qualities that define communication
decoding
two-pizza team
globalization
30. Therapeutic technique that helps alleviate people's fear through directed conversation
situational anxiety
cognitive therapy
pseudonym
individualism
31. The interplay between encoding and decoding messages
evaluate
feedback
self-interest
deontology
32. Standards for behavior that people don't alter even when the situation warrants
visualization
communication is irreversible
rigid rules
psychographic profile
33. Being adaptive - creative - and experimental in your communication style
content and relationship
flexible intercultural communication
conspicuousness
rigid rules
34. Originator of a message
large-power distance
pseudonym
listen
source
35. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
communication apprehension
negligence
synergy
utilitarianism
36. Motivating team members by connecting them to a greater ideal
transformational leadership
reframing
feedback
beliefs
37. Those upon whom the ideas - feelings - information - e.g. the message - are presented
fields
audience
multiple submissions
authoritarian leadership
38. Revealing personal or intimate information to an online audience
demographic profile
labeling
audience-centered presenter
disclose
39. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
audience-centered presenter
provinsialism
ethos
fields
40. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
relationship
demographics
demographic profile
audience-centered presenter
41. This type of leader emphasizes accomplishing goals and managing time above all else
action items
task leader
negligence
cybervetting
42. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
groupthink
backchanneling cues
relationship
rhetorical sensitivity
43. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
attitudes
receiver
writer's block
you cannot not communicate
44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
situational anxiety
climate
cognitive therapy
45. Coming to group conclusion without critical thinking or evaluation of alternatives
laissez-faire leadership
individualism
groupthink
relationship
46. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
democratic leadership
social loafing
consequentialism
nominal group technique
47. In postmodern ethics - the obligation to respond to the actions of others
responsibility
incremental plagiarism
backchanneling cues
postmodern ethics
48. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
incremental plagiarism
labeling
audience adaptation
asynchronous
49. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
two-pizza team
attitudes
factors that can increase stage fright
climate
50. The recipient of a message
inadequate positive reinforcement
message
receiver
climate