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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
dispositional communication anxiety
social loafing
cognitive therapy
2. Audience members' likes and dislikes
attitudes
social loafing
consensus
interpret
3. In postmodern ethics - the obligation to respond to the actions of others
responsibility
task leader
audience adaptation
oral citations
4. Coming to group conclusion without critical thinking or evaluation of alternatives
intercultural communication
low-context culture
dispositional communication anxiety
groupthink
5. A method that allows a public speaker to integrate research into the body of their text
remember
deontology
message
parenthetical citations
6. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
decoding
beliefs
interpret
intercultural communication
7. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
negligence
receiver
listen
evaluate
8. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
oral citations
demographic profile
audience-centered presenter
permanence of records
9. Feeling that you are an unwelcome focus of attention
audience analysis
large-power distance
conspicuousness
ethics
10. Recasting your interpretation of an event from a different perspective
reframing
Maslow's Hierarchy of Needs
collectivism
dialectic
11. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
remember
small power distance
writer's block
multiplexity
12. Statistical data about an audience
demographics
hearing
consensus
encoding and decoding
13. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
source
discriminate
self-interest
parenthetical citations
14. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
large-power distance
advantages of working in teams
message
positive reinforcement
15. Having multiple types of connections with another person in your group
task leader
audience adaptation
factors that can increase stage fright
multiplexity
16. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
domain
groupthink
kickoff meeting
Maslow's Hierarchy of Needs
17. When a team meaner slacks off because he know the work will get done regardless of his effort
weak uncertainty avoidance
communication
social loafing
discriminate
18. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
utilitarianism
cognitive reconstructing
small power distance
visualization
19. A leadership style in which the leader is hands-off and allows members to make decisions on their own
decoding
laissez-faire leadership
global plagiarism
transformational leadership
20. The overall feel of the group - composed of all the group's relationships
climate
encoding and decoding
systematic desensitization
flexible intercultural communication
21. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
high-context culture
ethics
disclosure
nominal group technique
22. Motivating team members by connecting them to a greater ideal
asynchronous communication
interpret
transformational leadership
asynchronous
23. The act of interpreting a situation and treating the interpretation as real
labeling
attitudes
asynchronous communication
utilitarianism
24. Submitting the same work for more than one class
decoding
incremental plagiarism
you cannot not communicate
multiple submissions
25. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
negligence
ethical dilemma
globalization
message
26. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
receiver
conspicuousness
Editorial columns (opinions pieces)
edited books
27. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
edited books
understand
disclose
psychographic profile
28. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
groupthink
utilitarianism
co-located
jargon
29. Being consciously aware of - and paying attention to our communication behavior
communication
psychographic profile
mindful communication
inadequate positive reinforcement
30. A response that shows you care about the person and value what they have to say
mindful communication
patchwork plagiarism
confirming response
transformational leadership
31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
domain
virtue ethics
positive reinforcement
communication is irreversible
32. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
attitudes
communication
two-pizza team
kickoff meeting
33. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
task leader
dispositional communication anxiety
ethos
psychographic profile
34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
authoritarian leadership
factors that can increase stage fright
provinsialism
fields
35. The source's act of transforming an idea into a message to transmit to a receiver
encoding
large-power distance
cognitive therapy
discriminate
36. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
multiple submissions
cybervetting
permanence of records
37. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
audience
factors that can increase stage fright
high-context culture
38. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
self-interest
visualization
task leader
strong uncertainty avoidance
39. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
demographics
systematic desensitization
low cues
message
40. Specialized and complicated terminology used by a particular discipline
jargon
cognitive reconstructing
encoding and decoding
rigid rules
41. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
demographic profile
asynchronous
weak uncertainty avoidance
42. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
message
qualities that define communication
synergy
43. The interplay between encoding and decoding messages
message
qualifier
flexible intercultural communication
feedback
44. The Greek word meaning 'credibility'
consequentialism
ethos
advantages of working in teams
task leader
45. This type of leader emphasizes accomplishing goals and managing time above all else
factors that can increase stage fright
least group size
flexible intercultural communication
task leader
46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
cognitive therapy
demographics
logos
understand
47. 'Learning' through experience that you can't change a situation
audience analysis
message
pseudonym
learned helplessness
48. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
factors that can increase stage fright
oral citations
face
49. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
groupthink
asynchronous communication
large-power distance
shyness
50. Being adaptive - creative - and experimental in your communication style
pseudonym
advantages of working in teams
groupthink
flexible intercultural communication