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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leadership style in which the leader makes decisions by herself
Editorial columns (opinions pieces)
authoritarian leadership
message
low-context culture
2. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
cognitive reconstructing
edited books
dispositional communication anxiety
jargon
3. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
audience-centered presenter
inadequate positive reinforcement
small power distance
culture
4. Refers to audience members' general likes and dislikes in relation to particular subjects
talkaholic
patchwork plagiarism
multiple submissions
attitudes
5. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
reframing
remember
conflict of interest
audience-centered presenter
6. Specialized and complicated terminology used by a particular discipline
audience adaptation
receive
advantages of working in teams
jargon
7. The substantive aspect of a message
stage fright
rhetorical sensitivity
evaluate
content
8. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
large-power distance
affordances
noise
logos
9. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
synergy
systematic desensitization
parenthetical citations
interpret
10. To bring to mind or think of again; to keep in mind for attention or consideration
evaluate
punctuation
remember
listen
11. A culture in which meaning is expressed through explicit verbal messages
multiple submissions
low-context culture
least group size
deontology
12. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
direct quoting
paraphrasing
psychographic profile
content
13. 'Learning' through experience that you can't change a situation
logos
confirming response
discriminate
learned helplessness
14. The receiver's act of attaching meaning to a message sent by a source
transactional leadership
individualism
decoding
qualities that define communication
15. A method that allows a public speaker to integrate research into the body of their text
asynchronous
hearing
asynchronous communication
parenthetical citations
16. Audience members' likes and dislikes
plagiarism
rhetorical sensitivity
attitudes
communication apprehension
17. The extent to which the message after transmission is similar to the message originally transmitted
encoding
writer's block
fidelity
hearing
18. The normal anxiety people experience when they find themselves in a stressful situation
multiplexity
situational anxiety
audience adaptation
permanence of records
19. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
kickoff meeting
demographics
deontology
low cues
20. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
consequentialism
visualization
ethics
groupthink
21. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
cognitive reconstructing
cybervetting
positive reinforcement
pseudonym
22. Revealing personal or intimate information to an online audience
learned helplessness
low-context culture
mindful communication
disclose
23. Motivating team members by connecting them to a greater ideal
transformational leadership
deontology
discriminate
audience analysis
24. Originator of a message
groupthink
source
discriminate
self-interest
25. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
multiple submissions
provinsialism
synchronous
26. A tension between two opposing but valuable preferences
dialectic
nominal group technique
labeling
systematic desensitization
27. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
audience
subjective listening
inadequate positive reinforcement
social loafing
28. Therapeutic technique that helps alleviate people's fear through directed conversation
democratic leadership
weak uncertainty avoidance
cognitive therapy
least group size
29. Documented tasks assigned to a member for completion by a particular time
you cannot not communicate
action items
listen
rigid rules
30. The interplay between encoding and decoding messages
demographics
ethos
feedback
low cues
31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
punctuation
content and relationship
feedback
32. The first stage of hearing is when you receive the message (or listen to it)
listen
ethical dilemma
ethics
receive
33. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
labeling
laissez-faire leadership
provinsialism
conflict of interest
34. Having multiple types of connections with another person in your group
subjective listening
high-context culture
audience-centered presenter
multiplexity
35. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
conflict of interest
cognitive reconstructing
disclosure
jargon
36. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
cybervetting
large-power distance
receive
utilitarianism
37. Standards for behavior that people don't alter even when the situation warrants
rigid rules
social loafing
responding
demographics
38. Being consciously aware of - and paying attention to our communication behavior
large-power distance
responding
relationship
mindful communication
39. The result of an act of encoding
ethics
edited books
message
talkaholic
40. Stage of the five-step - active-listening model involves answering and giving feedback.
audience adaptation
responding
labeling
audience-centered presenter
41. When employers use internet searches and social networking sites to find out information or screen potential hires
confirming response
rigid rules
cybervetting
asynchronous
42. The source's act of transforming an idea into a message to transmit to a receiver
audience
edited books
encoding
nominal group technique
43. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
content and relationship
climate
inadequate positive reinforcement
cybervetting
44. What audience members hold to be true or false
asynchronous
beliefs
intercultural communication
demographic profile
45. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
remember
systematic desensitization
rhetorical sensitivity
audience
46. Our public selves that make up who we want to be seen as
provinsialism
face
backchanneling cues
qualifier
47. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
social loafing
Maslow's Hierarchy of Needs
virtue ethics
collectivism
48. Cultures that view conflict as a threat and to be avoided
communication
multiple submissions
strong uncertainty avoidance
self-interest
49. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
mindful communication
consensus
virtue ethics
50. Describes the physical process of sound waves bouncing off of an eardrum
hearing
utilitarianism
communication
high-context culture