SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The medium through which a message passes on its way from source to receiver
channel
jargon
situational anxiety
reticence
2. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
message
mindful communication
cybervetting
3. Those upon whom the ideas - feelings - information - e.g. the message - are presented
audience
responding
discriminate
message
4. Statistical data about an audience
discriminate
communication
incremental plagiarism
demographics
5. Falsely representing any material obtained from another source as your own work
strong uncertainty avoidance
plagiarism
evaluate
labeling
6. A type of therapy that helps alleviate people's fears through directed conversation
psychographic profile
cognitive therapy
social loafing
reframing
7. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
two-pizza team
qualities that define communication
interpret
8. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
parenthetical citations
qualifier
cybervetting
discriminate
9. Refers to audience members' general likes and dislikes in relation to particular subjects
audience
attitudes
social loafing
backchanneling cues
10. A sense of 'stuckness' when trying to write
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
11. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
12. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
receive
asynchronous
groupthink
globalization
13. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
content
values
utilitarianism
edited books
14. What audience members hold to be true or false
oral citations
beliefs
low cues
strong uncertainty avoidance
15. From the Greek word for 'the word;' it is translated as logic
utilitarianism
intercultural communication
provinsialism
logos
16. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
low-context culture
kickoff meeting
collectivism
message
17. The perspective that the ethical quality of an action should be determined by evaluating its consequences
Maslow's Hierarchy of Needs
consequentialism
synchronous
cognitive therapy
18. The tendency of a person to avoid social interaction
cognitive therapy
systematic desensitization
communication apprehension
shyness
19. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
permanence of records
virtue ethics
demographics
high-context culture
20. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
consensus
qualities that define communication
cognitive therapy
ethical dilemma
21. The act of interpreting a situation and treating the interpretation as real
labeling
parenthetical citations
asynchronous
consensus
22. An audience-centered approach to communication in which other perspectives are taken into account
demographics
democratic leadership
globalization
rhetorical sensitivity
23. In postmodern ethics - the obligation to respond to the actions of others
relationship
responsibility
communication apprehension
dispositional communication anxiety
24. Being adaptive - creative - and experimental in your communication style
low cues
global plagiarism
flexible intercultural communication
Editorial columns (opinions pieces)
25. Originator of a message
advantages of working in teams
asynchronous communication
source
message
26. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
oral citations
affordances
audience adaptation
disclose
27. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
systematic desensitization
consensus
communication
interpret
28. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
transformational leadership
visualization
provinsialism
audience
29. A culture in which meaning is expressed through explicit verbal messages
decoding
two-pizza team
transformational leadership
low-context culture
30. A leadership style in which the leader makes decisions by herself
provinsialism
backchanneling cues
culture
authoritarian leadership
31. Communication that is not occurring in real time
face
asynchronous communication
evaluate
task leader
32. A response that shows you care about the person and value what they have to say
confirming response
audience analysis
cognitive therapy
high-context culture
33. Describes the physical process of sound waves bouncing off of an eardrum
values
beliefs
hearing
action items
34. The receiver's act of attaching meaning to a message sent by a source
decoding
Editorial columns (opinions pieces)
noise
listen
35. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
situational anxiety
you cannot not communicate
least group size
36. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
attitudes
disclose
virtue ethics
low cues
37. Considering the benefits or consequences of an action for oneself first - and for others second
kickoff meeting
factors that can increase stage fright
self-interest
pseudonym
38. The capabilities of the technology used to communicate online
feedback
talkaholic
face
affordances
39. The process in which you are engaging when you share personal or intimate information with an online audience
strong uncertainty avoidance
subjective listening
confirming response
disclosure
40. The Greek word meaning 'credibility'
disclosure
dispositional communication anxiety
ethos
consensus
41. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
situational anxiety
climate
two-pizza team
42. Motivating team members by connecting them to a greater ideal
transformational leadership
rigid rules
individualism
message
43. The normal anxiety people experience when they find themselves in a stressful situation
content and relationship
decoding
situational anxiety
evaluate
44. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
learned helplessness
conspicuousness
collectivism
message
45. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
virtue ethics
provinsialism
positive reinforcement
qualifier
46. Two or more people working together to produce a result they could not have produced on their own
mindful communication
synergy
reframing
relationship
47. Communication that is not occurring in real-time
visualization
fidelity
ethical dilemma
asynchronous
48. Audience members' likes and dislikes
rhetorical sensitivity
attitudes
disclose
ethos
49. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
beliefs
collectivism
responding
direct quoting
50. Our public selves that make up who we want to be seen as
consequentialism
attitudes
large-power distance
face