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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






2. 'Learning' through experience that you can't change a situation






3. To pay attention to sound. To hear something with thoughtful attention: give consideration






4. The act of interpreting a situation and treating the interoperation as real






5. Coming to group conclusion without critical thinking or evaluation of alternatives






6. The recipient of a message






7. If in an argument with a friend you may say something you regret but can't take it back






8. Audience members' likes and dislikes






9. Cues to let the speaker know you're listening






10. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






11. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






12. The capabilities of the technology used to communicate online






13. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






14. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






15. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






16. This type of leader emphasizes accomplishing goals and managing time above all else






17. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






18. Having multiple types of connections with another person in your group






19. Recasting your interpretation of an event from a different perspective






20. A type of therapy that helps alleviate people's fears through directed conversation






21. A learned system of meanings which help us make sense in our everyday surroundings






22. In postmodern ethics - the obligation to respond to the actions of others






23. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






24. The affective aspect of a message






25. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






26. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






28. When a team meaner slacks off because he know the work will get done regardless of his effort






29. Submitting the same work for more than one class






30. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






31. To say something in return: make an answer; to react in response






32. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






33. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






34. The extent to which the message after transmission is similar to the message originally transmitted






35. Being adaptive - creative - and experimental in your communication style






36. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






37. Describes the physical process of sound waves bouncing off of an eardrum






38. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






39. A leadership style in which the leader is hands-off and allows members to make decisions on their own






40. Motivating team members using a system of rewards and punishments






41. Process of communicating and interpreting communication—the official communication terms for these processes






42. Feeling that you are an unwelcome focus of attention






43. Location - cultural differences - gender styles






44. A sense of 'stuckness' when trying to write

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45. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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46. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






47. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






48. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






49. Communication that is not occurring in real time






50. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'