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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience members' likes and dislikes






2. An audience-centered approach to communication in which other perspectives are taken into account






3. The interplay between encoding and decoding messages






4. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






5. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






6. The substantive aspect of a message






7. Communication that is not occurring in real-time






8. 'Learning' through experience that you can't change a situation






9. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






10. A leadership style in which the leader makes decisions by herself






11. When a team meaner slacks off because he know the work will get done regardless of his effort






12. Coming to group conclusion without critical thinking or evaluation of alternatives






13. What are the two levels/types of meaning every message transmits?






14. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






15. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






16. The Greek word meaning 'credibility'






17. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






19. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






20. Cues to let the speaker know you're listening






21. Originator of a message






22. Falsely representing any material obtained from another source as your own work






23. A statement used in your presentation that demonstrates why the source you are referring to is credible






24. The tendency of a person to avoid social interaction






25. Communication that is not occurring in real time






26. The anxiety a person experiences when speaking in public






27. To pay attention to sound. To hear something with thoughtful attention: give consideration






28. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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29. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






30. The general predisposition to avoid situations that require communication






31. Stage of the five-step - active-listening model involves answering and giving feedback.






32. The overall feel of the group - composed of all the group's relationships






33. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






34. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






35. Our public selves that make up who we want to be seen as






36. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






37. Being consciously aware of - and paying attention to our communication behavior






38. A learned system of meanings which help us make sense in our everyday surroundings






39. A sense of 'stuckness' when trying to write

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40. When employers use internet searches and social networking sites to find out information or screen potential hires






41. A leadership style in which the leader is hands-off and allows members to make decisions on their own






42. Communicators who are located in physical proximity (such as the same room)






43. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






44. The source's act of transforming an idea into a message to transmit to a receiver






45. The process of stating verbatim - in a presentation - information derived from an author other than oneself






46. This type of communication apprehension occurs only in particular - and typically stressful - contexts






47. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






48. A culture in which meaning is expressed through explicit verbal messages






49. The extent to which the message after transmission is similar to the message originally transmitted






50. What an audience members judge to be right or wrong







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