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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






2. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






3. The way in which people segment a sequence of words or behaviors






4. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






5. Standards for behavior that people don't alter even when the situation warrants






6. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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7. Shyness or communication apprehension






8. The receiver's act of attaching meaning to a message sent by a source






9. A leadership style in which members participate in the decision-making process






10. The anxiety a person experiences when speaking in public






11. Process of communicating and interpreting communication—the official communication terms for these processes






12. From the Greek word for 'the word;' it is translated as logic






13. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






14. Location - cultural differences - gender styles






15. A type of therapy that helps alleviate people's fears through directed conversation






16. If in an argument with a friend you may say something you regret but can't take it back






17. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






18. The affective aspect of a message






19. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






20. The act of interpreting a situation and treating the interoperation as real






21. The medium through which a message passes on its way from source to receiver






22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






23. Refers to audience members' general likes and dislikes in relation to particular subjects






24. This type of leader emphasizes accomplishing goals and managing time above all else






25. Service provider used for sending digital communication; usually associated with emails






26. Communication that is not occurring in real time






27. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






28. Those upon whom the ideas - feelings - information - e.g. the message - are presented






29. An audience-centered approach to communication in which other perspectives are taken into account






30. 'Learning' through experience that you can't change a situation






31. To bring to mind or think of again; to keep in mind for attention or consideration






32. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






33. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






34. A response that shows you care about the person and value what they have to say






35. The overall feel of the group - composed of all the group's relationships






36. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






37. When a team meaner slacks off because he know the work will get done regardless of his effort






38. Audience members' likes and dislikes






39. The perspective that the ethical quality of an action should be determined by evaluating its consequences






40. To say something in return: make an answer; to react in response






41. A leadership style in which the leader makes decisions by herself






42. What an audience members judge to be right or wrong






43. The substantive aspect of a message






44. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






45. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






46. Specialized and complicated terminology used by a particular discipline






47. The source's act of transforming an idea into a message to transmit to a receiver






48. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






49. The general predisposition to avoid situations that require communication






50. A culture in which meaning is expressed through explicit verbal messages