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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
ethics
demographics
confirming response
understand
2. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
contextual barriers to listening
fields
cybervetting
evaluate
3. When employers use internet searches and social networking sites to find out information or screen potential hires
logos
content and relationship
cybervetting
audience adaptation
4. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
jargon
consensus
synergy
5. The source's act of transforming an idea into a message to transmit to a receiver
noise
action items
encoding
inadequate positive reinforcement
6. The act of interpreting a situation and treating the interpretation as real
conspicuousness
factors that can increase stage fright
permanence of records
labeling
7. Falsely representing any material obtained from another source as your own work
plagiarism
situational anxiety
utilitarianism
global plagiarism
8. Communication that is not occurring in real-time
multiple submissions
task leader
encoding
asynchronous
9. Motivating team members using a system of rewards and punishments
responding
asynchronous
transactional leadership
culture
10. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
understand
factors that can increase stage fright
subjective listening
conspicuousness
11. What an audience members judge to be right or wrong
values
visualization
ethos
message
12. Being consciously aware of - and paying attention to our communication behavior
domain
mindful communication
attitudes
weak uncertainty avoidance
13. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
learned helplessness
discriminate
talkaholic
global plagiarism
14. Mediated communication that occurs with both participants attending message exchange in real-time
co-located
labeling
synchronous
audience-centered presenter
15. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
paraphrasing
action items
audience
inadequate positive reinforcement
16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
global plagiarism
logos
positive reinforcement
beliefs
17. A learned system of meanings which help us make sense in our everyday surroundings
asynchronous communication
cognitive therapy
responsibility
culture
18. Having multiple types of connections with another person in your group
parenthetical citations
culture
task leader
multiplexity
19. The general predisposition to avoid situations that require communication
mindful communication
contextual barriers to listening
evaluate
communication apprehension
20. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
demographics
permanence of records
small power distance
multiplexity
21. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
co-located
patchwork plagiarism
evaluate
conflict of interest
22. The process of stating verbatim - in a presentation - information derived from an author other than oneself
direct quoting
message
message
respond
23. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
communication
audience adaptation
psychographic profile
authoritarian leadership
24. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
small power distance
globalization
cognitive therapy
stage fright
25. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
self-interest
factors that can increase stage fright
mindful communication
global plagiarism
26. Describes the physical process of sound waves bouncing off of an eardrum
hearing
demographics
writer's block
demographics
27. Considering the benefits or consequences of an action for oneself first - and for others second
face
self-interest
talkaholic
reframing
28. The act of interpreting a situation and treating the interoperation as real
individualism
self-interest
labeling
negligence
29. The way in which people segment a sequence of words or behaviors
two-pizza team
confirming response
punctuation
cognitive therapy
30. Communication that is not occurring in real time
asynchronous communication
interpret
authoritarian leadership
positive reinforcement
31. An audience-centered approach to communication in which other perspectives are taken into account
co-located
rhetorical sensitivity
cognitive therapy
writer's block
32. Two or more people working together to produce a result they could not have produced on their own
synergy
qualities that define communication
communication is irreversible
low cues
33. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
domain
individualism
dispositional communication anxiety
source
34. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
evaluate
audience adaptation
audience
communication is irreversible
35. The interplay between encoding and decoding messages
backchanneling cues
stage fright
feedback
jargon
36. Shyness or communication apprehension
you cannot not communicate
reticence
receiver
encoding
37. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
utilitarianism
demographics
decoding
listen
38. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
culture
low cues
ethical dilemma
reframing
39. If in an argument with a friend you may say something you regret but can't take it back
multiplexity
communication is irreversible
disclosure
globalization
40. Location - cultural differences - gender styles
content and relationship
demographic profile
decoding
contextual barriers to listening
41. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
pseudonym
ethos
decoding
42. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
disclose
rigid rules
content
43. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
message
high-context culture
demographics
44. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
oral citations
consensus
encoding
large-power distance
45. Audience members' likes and dislikes
attitudes
plagiarism
flexible intercultural communication
content
46. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
beliefs
parenthetical citations
multiplexity
systematic desensitization
47. From the Greek word for 'the word;' it is translated as logic
logos
nominal group technique
affordances
content and relationship
48. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
cybervetting
negligence
hearing
large-power distance
49. Being adaptive - creative - and experimental in your communication style
two-pizza team
flexible intercultural communication
responding
asynchronous communication
50. Documented tasks assigned to a member for completion by a particular time
Editorial columns (opinions pieces)
disclose
listen
action items