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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Statistical data about an audience






2. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






3. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






4. The result of an act of encoding






5. Process of communicating and interpreting communication—the official communication terms for these processes






6. If in an argument with a friend you may say something you regret but can't take it back






7. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






8. This type of leader emphasizes accomplishing goals and managing time above all else






9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






10. The process of stating verbatim - in a presentation - information derived from an author other than oneself






11. The Greek word meaning 'credibility'






12. The recipient of a message






13. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






14. The process in which you are engaging when you share personal or intimate information with an online audience






15. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






16. Standards for behavior that people don't alter even when the situation warrants






17. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






18. Two or more people working together to produce a result they could not have produced on their own






19. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






20. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






21. What audience members hold to be true or false






22. A leadership style in which members participate in the decision-making process






23. The first stage of hearing is when you receive the message (or listen to it)






24. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






25. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






26. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






27. Describes the physical process of sound waves bouncing off of an eardrum






28. When employers use internet searches and social networking sites to find out information or screen potential hires






29. The act of interpreting a situation and treating the interpretation as real






30. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






31. Therapeutic technique that helps alleviate people's fear through directed conversation






32. Documented tasks assigned to a member for completion by a particular time






33. Our public selves that make up who we want to be seen as






34. Recasting your interpretation of an event from a different perspective






35. A culture in which meaning is expressed through explicit verbal messages






36. Originator of a message






37. What are the two levels/types of meaning every message transmits?






38. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






39. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






40. The capabilities of the technology used to communicate online






41. A response that shows you care about the person and value what they have to say






42. The perspective that the ethical quality of an action should be determined by evaluating its consequences






43. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






44. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






45. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






46. From the Greek word for 'the word;' it is translated as logic






47. The interplay between encoding and decoding messages






48. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






49. When a team meaner slacks off because he know the work will get done regardless of his effort






50. To bring to mind or think of again; to keep in mind for attention or consideration