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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






3. Revealing personal or intimate information to an online audience






4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






5. A culture in which meaning is expressed through explicit verbal messages






6. The way in which people segment a sequence of words or behaviors






7. Our public selves that make up who we want to be seen as






8. The anxiety a person experiences when speaking in public






9. A leadership style in which the leader is hands-off and allows members to make decisions on their own






10. A sense of 'stuckness' when trying to write

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11. From the Greek word for 'the word;' it is translated as logic






12. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






13. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






14. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






15. The tendency of a person to avoid social interaction






16. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






17. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






18. The act of interpreting a situation and treating the interoperation as real






19. To bring to mind or think of again; to keep in mind for attention or consideration






20. Cultures that view conflict as a threat and to be avoided






21. Taking another person's work in full and representing it as your one while making little or nor change to the material






22. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






23. The normal anxiety people experience when they find themselves in a stressful situation






24. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






25. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






26. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






27. A learned system of meanings which help us make sense in our everyday surroundings






28. If in an argument with a friend you may say something you regret but can't take it back






29. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






30. Those upon whom the ideas - feelings - information - e.g. the message - are presented






31. The minimum number of people needed to achieve the desired results






32. A leadership style in which the leader makes decisions by herself






33. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






34. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






35. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






36. To pay attention to sound. To hear something with thoughtful attention: give consideration






37. The process of stating verbatim - in a presentation - information derived from an author other than oneself






38. Communication that is not occurring in real-time






39. Communicators who are located in physical proximity (such as the same room)






40. Therapeutic technique that helps alleviate people's fear through directed conversation






41. This type of leader emphasizes accomplishing goals and managing time above all else






42. Specialized and complicated terminology used by a particular discipline






43. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






44. Recasting your interpretation of an event from a different perspective






45. The medium through which a message passes on its way from source to receiver






46. What an audience members judge to be right or wrong






47. Audience members' likes and dislikes






48. A type of therapy that helps alleviate people's fears through directed conversation






49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






50. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities