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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






2. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






3. If in an argument with a friend you may say something you regret but can't take it back






4. Feeling that you are an unwelcome focus of attention






5. A type of therapy that helps alleviate people's fears through directed conversation






6. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






7. Taking another person's work in full and representing it as your one while making little or nor change to the material






8. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






9. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






10. The source's act of transforming an idea into a message to transmit to a receiver






11. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






12. The capabilities of the technology used to communicate online






13. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






14. What are the two levels/types of meaning every message transmits?






15. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






16. From the Greek word for 'the word;' it is translated as logic






17. The act of interpreting a situation and treating the interpretation as real






18. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






19. A response that shows you care about the person and value what they have to say






20. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






21. The Greek word meaning 'credibility'






22. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






23. Process of communicating and interpreting communication—the official communication terms for these processes






24. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






25. A learned system of meanings which help us make sense in our everyday surroundings






26. Coming to group conclusion without critical thinking or evaluation of alternatives






27. The way in which people segment a sequence of words or behaviors






28. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






29. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






30. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






31. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






32. 'Learning' through experience that you can't change a situation






33. Service provider used for sending digital communication; usually associated with emails






34. Being adaptive - creative - and experimental in your communication style






35. Cues to let the speaker know you're listening






36. A culture in which meaning is expressed through explicit verbal messages






37. Being consciously aware of - and paying attention to our communication behavior






38. What an audience members judge to be right or wrong






39. Specialized and complicated terminology used by a particular discipline






40. Motivating team members by connecting them to a greater ideal






41. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






42. The tendency of a person to avoid social interaction






43. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






44. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






45. The minimum number of people needed to achieve the desired results






46. Two or more people working together to produce a result they could not have produced on their own






47. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






48. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






49. Refers to audience members' general likes and dislikes in relation to particular subjects






50. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution