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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






2. A tension between two opposing but valuable preferences






3. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






4. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






5. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






6. 'Learning' through experience that you can't change a situation






7. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






8. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






9. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






10. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






11. Statistical data about an audience






12. From the Greek word for 'the word;' it is translated as logic






13. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






14. Communication that is not occurring in real-time






15. What audience members hold to be true or false






16. Service provider used for sending digital communication; usually associated with emails






17. The way in which people segment a sequence of words or behaviors






18. To bring to mind or think of again; to keep in mind for attention or consideration






19. The medium through which a message passes on its way from source to receiver






20. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






21. A leadership style in which members participate in the decision-making process






22. Motivating team members using a system of rewards and punishments






23. The receiver's act of attaching meaning to a message sent by a source






24. Documented tasks assigned to a member for completion by a particular time






25. Process of communicating and interpreting communication—the official communication terms for these processes






26. Communication that is not occurring in real time






27. Originator of a message






28. The tendency of a person to avoid social interaction






29. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






30. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






31. Mediated communication that occurs with both participants attending message exchange in real-time






32. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






33. An audience-centered approach to communication in which other perspectives are taken into account






34. The process of stating verbatim - in a presentation - information derived from an author other than oneself






35. To pay attention to sound. To hear something with thoughtful attention: give consideration






36. Two or more people working together to produce a result they could not have produced on their own






37. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






38. If in an argument with a friend you may say something you regret but can't take it back






39. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






40. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






41. The affective aspect of a message






42. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






43. The capabilities of the technology used to communicate online






44. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






45. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






46. Having multiple types of connections with another person in your group






47. Communicators who are located in physical proximity (such as the same room)






48. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






49. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






50. The first stage of hearing is when you receive the message (or listen to it)