Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When employers use internet searches and social networking sites to find out information or screen potential hires






2. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






3. Specialized and complicated terminology used by a particular discipline






4. A tension between two opposing but valuable preferences






5. Taking another person's work in full and representing it as your one while making little or nor change to the material






6. Submitting the same work for more than one class






7. The tendency of a person to avoid social interaction






8. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






9. A leadership style in which the leader makes decisions by herself






10. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






11. Shyness or communication apprehension






12. Communication that is not occurring in real time






13. Those upon whom the ideas - feelings - information - e.g. the message - are presented






14. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






15. Audience members' likes and dislikes






16. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






17. Service provider used for sending digital communication; usually associated with emails






18. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






19. Communication that is not occurring in real-time






20. Feeling that you are an unwelcome focus of attention






21. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






22. Any condition that affects the fidelity of the message being sent (internal or external)






23. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






24. Standards for behavior that people don't alter even when the situation warrants






25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






26. The process of stating verbatim - in a presentation - information derived from an author other than oneself






27. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






28. The extent to which the message after transmission is similar to the message originally transmitted






29. Considering the benefits or consequences of an action for oneself first - and for others second






30. When a team meaner slacks off because he know the work will get done regardless of his effort






31. The interplay between encoding and decoding messages






32. To say something in return: make an answer; to react in response






33. Process of communicating and interpreting communication—the official communication terms for these processes






34. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






35. This type of communication apprehension occurs only in particular - and typically stressful - contexts






36. To bring to mind or think of again; to keep in mind for attention or consideration






37. The organization style used for referencing citations in your actual presentation






38. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






39. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






40. The Greek word meaning 'credibility'






41. The act of interpreting a situation and treating the interoperation as real






42. The source's act of transforming an idea into a message to transmit to a receiver






43. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






44. What are the two levels/types of meaning every message transmits?






45. A learned system of meanings which help us make sense in our everyday surroundings






46. Originator of a message






47. Refers to audience members' general likes and dislikes in relation to particular subjects






48. Being consciously aware of - and paying attention to our communication behavior






49. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






50. Location - cultural differences - gender styles