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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






2. Specialized and complicated terminology used by a particular discipline






3. The perspective that the ethical quality of an action should be determined by evaluating its consequences






4. Cultures that view conflict as natural and potentially positive






5. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






6. Describes the physical process of sound waves bouncing off of an eardrum






7. The substantive aspect of a message






8. Originator of a message






9. A type of therapy that helps alleviate people's fears through directed conversation






10. Audience members' likes and dislikes






11. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






12. This type of leader emphasizes accomplishing goals and managing time above all else






13. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






14. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






15. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






16. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






17. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






18. The process of stating verbatim - in a presentation - information derived from an author other than oneself






19. When a team meaner slacks off because he know the work will get done regardless of his effort






20. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






21. Those upon whom the ideas - feelings - information - e.g. the message - are presented






22. Stage of the five-step - active-listening model involves answering and giving feedback.






23. A leadership style in which the leader makes decisions by herself






24. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






25. If in an argument with a friend you may say something you regret but can't take it back






26. Our public selves that make up who we want to be seen as






27. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






28. To say something in return: make an answer; to react in response






29. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






30. The minimum number of people needed to achieve the desired results






31. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






32. The overall feel of the group - composed of all the group's relationships






33. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






34. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






36. Two or more people working together to produce a result they could not have produced on their own






37. The first stage of hearing is when you receive the message (or listen to it)






38. A tension between two opposing but valuable preferences






39. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






40. The capabilities of the technology used to communicate online






41. Standards for behavior that people don't alter even when the situation warrants






42. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






43. Communication that is not occurring in real-time






44. Submitting the same work for more than one class






45. 'Learning' through experience that you can't change a situation






46. When employers use internet searches and social networking sites to find out information or screen potential hires






47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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48. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






49. What audience members hold to be true or false






50. The receiver's act of attaching meaning to a message sent by a source