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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being adaptive - creative - and experimental in your communication style
fields
communication apprehension
responding
flexible intercultural communication
2. Documented tasks assigned to a member for completion by a particular time
understand
global plagiarism
jargon
action items
3. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
strong uncertainty avoidance
fields
discriminate
paraphrasing
4. Falsely representing any material obtained from another source as your own work
systematic desensitization
multiplexity
reticence
plagiarism
5. The process of stating verbatim - in a presentation - information derived from an author other than oneself
conflict of interest
direct quoting
responding
global plagiarism
6. This type of leader emphasizes accomplishing goals and managing time above all else
nominal group technique
encoding and decoding
fields
task leader
7. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
content and relationship
learned helplessness
qualities that define communication
inadequate positive reinforcement
8. The result of an act of encoding
laissez-faire leadership
message
synergy
evaluate
9. From the Greek word for 'the word;' it is translated as logic
logos
receive
communication apprehension
rhetorical sensitivity
10. Any condition that affects the fidelity of the message being sent (internal or external)
cybervetting
visualization
noise
hearing
11. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
edited books
rigid rules
inadequate positive reinforcement
conspicuousness
12. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
conflict of interest
transformational leadership
rhetorical sensitivity
systematic desensitization
13. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
listen
message
channel
large-power distance
14. Mediated communication that occurs with both participants attending message exchange in real-time
synchronous
audience
audience-centered presenter
beliefs
15. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
conspicuousness
communication is irreversible
least group size
16. In postmodern ethics - the obligation to respond to the actions of others
interpret
decoding
responsibility
utilitarianism
17. The process in which you are engaging when you share personal or intimate information with an online audience
content
disclosure
oral citations
subjective listening
18. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
dialectic
task leader
demographic profile
19. To pay attention to sound. To hear something with thoughtful attention: give consideration
hearing
global plagiarism
listen
communication
20. The way in which people segment a sequence of words or behaviors
postmodern ethics
punctuation
consensus
contextual barriers to listening
21. Feeling that you are an unwelcome focus of attention
social loafing
task leader
conspicuousness
encoding
22. A method that allows a public speaker to integrate research into the body of their text
demographics
parenthetical citations
conspicuousness
psychographic profile
23. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
cybervetting
relationship
content and relationship
groupthink
24. The first stage of hearing is when you receive the message (or listen to it)
receive
multiplexity
encoding and decoding
parenthetical citations
25. The normal anxiety people experience when they find themselves in a stressful situation
situational anxiety
message
encoding
dispositional communication anxiety
26. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
reframing
confirming response
respond
27. Cultures that view conflict as a threat and to be avoided
you cannot not communicate
strong uncertainty avoidance
laissez-faire leadership
social loafing
28. The source's act of transforming an idea into a message to transmit to a receiver
encoding
source
social loafing
situational anxiety
29. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
high-context culture
consensus
communication apprehension
30. What are the two levels/types of meaning every message transmits?
synchronous
situational anxiety
content and relationship
culture
31. Statistical data about an audience
jargon
demographics
social loafing
Editorial columns (opinions pieces)
32. What an audience members judge to be right or wrong
source
fields
values
multiplexity
33. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
fields
evaluate
message
cognitive therapy
34. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
qualities that define communication
evaluate
kickoff meeting
shyness
35. 'Learning' through experience that you can't change a situation
audience adaptation
visualization
pseudonym
learned helplessness
36. Being consciously aware of - and paying attention to our communication behavior
synergy
culture
mindful communication
inadequate positive reinforcement
37. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
virtue ethics
small power distance
conflict of interest
deontology
38. Refers to audience members' general likes and dislikes in relation to particular subjects
fields
democratic leadership
culture
attitudes
39. A sense of 'stuckness' when trying to write
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40. A type of therapy that helps alleviate people's fears through directed conversation
talkaholic
weak uncertainty avoidance
cognitive therapy
transformational leadership
41. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
jargon
low cues
dispositional communication anxiety
rigid rules
42. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
disclosure
subjective listening
talkaholic
oral citations
43. The affective aspect of a message
writer's block
conspicuousness
relationship
ethical dilemma
44. Location - cultural differences - gender styles
groupthink
climate
cybervetting
contextual barriers to listening
45. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
advantages of working in teams
receiver
audience adaptation
communication
46. Describes the physical process of sound waves bouncing off of an eardrum
ethics
individualism
face
hearing
47. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors
affordances
edited books
authoritarian leadership
climate
48. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
hearing
global plagiarism
demographics
49. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
individualism
consensus
parenthetical citations
reticence
50. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
multiple submissions
small power distance
understand
logos