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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


3. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






4. When employers use internet searches and social networking sites to find out information or screen potential hires






5. Documented tasks assigned to a member for completion by a particular time






6. The act of interpreting a situation and treating the interpretation as real






7. Feeling that you are an unwelcome focus of attention






8. Shyness or communication apprehension






9. In postmodern ethics - the obligation to respond to the actions of others






10. An audience-centered approach to communication in which other perspectives are taken into account






11. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






12. The source's act of transforming an idea into a message to transmit to a receiver






13. Considering the benefits or consequences of an action for oneself first - and for others second






14. If in an argument with a friend you may say something you regret but can't take it back






15. Cues to let the speaker know you're listening






16. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






17. What an audience members judge to be right or wrong






18. The process of stating verbatim - in a presentation - information derived from an author other than oneself






19. Communication that is not occurring in real-time






20. This type of communication apprehension occurs only in particular - and typically stressful - contexts






21. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






22. Recasting your interpretation of an event from a different perspective






23. Having multiple types of connections with another person in your group






24. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






25. Stage of the five-step - active-listening model involves answering and giving feedback.






26. To bring to mind or think of again; to keep in mind for attention or consideration






27. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






28. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






29. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






30. Any condition that affects the fidelity of the message being sent (internal or external)






31. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






32. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






33. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






34. 'Learning' through experience that you can't change a situation






35. The affective aspect of a message






36. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






37. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






38. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






39. Our public selves that make up who we want to be seen as






40. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






41. When a team meaner slacks off because he know the work will get done regardless of his effort






42. The tendency of a person to avoid social interaction






43. A statement used in your presentation that demonstrates why the source you are referring to is credible






44. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






45. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






46. The minimum number of people needed to achieve the desired results






47. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






48. What audience members hold to be true or false






49. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






50. Cultures that view conflict as natural and potentially positive