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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The source's act of transforming an idea into a message to transmit to a receiver
fields
encoding
parenthetical citations
communication
2. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
social loafing
demographic profile
utilitarianism
visualization
3. Motivating team members using a system of rewards and punishments
strong uncertainty avoidance
transactional leadership
cognitive therapy
confirming response
4. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
nominal group technique
deontology
communication is irreversible
affordances
5. Cultures that view conflict as natural and potentially positive
oral citations
ethos
weak uncertainty avoidance
low cues
6. The act of interpreting a situation and treating the interoperation as real
task leader
oral citations
labeling
Maslow's Hierarchy of Needs
7. A sense of 'stuckness' when trying to write
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8. Submitting the same work for more than one class
fields
cybervetting
talkaholic
multiple submissions
9. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
synergy
conflict of interest
evaluate
subjective listening
10. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
virtue ethics
labeling
incremental plagiarism
small power distance
11. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
reframing
listen
authoritarian leadership
12. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
message
interpret
rigid rules
13. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
receive
understand
direct quoting
14. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
conspicuousness
demographic profile
culture
face
15. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
source
deontology
mindful communication
cognitive reconstructing
16. Communication that is not occurring in real-time
face
logos
fields
asynchronous
17. The substantive aspect of a message
values
multiplexity
respond
content
18. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
backchanneling cues
asynchronous communication
cognitive reconstructing
19. Standards for behavior that people don't alter even when the situation warrants
transformational leadership
subjective listening
rigid rules
ethics
20. Describes the physical process of sound waves bouncing off of an eardrum
edited books
globalization
hearing
disclosure
21. A tension between two opposing but valuable preferences
edited books
understand
dialectic
factors that can increase stage fright
22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
situational anxiety
rigid rules
provinsialism
permanence of records
23. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
labeling
individualism
you cannot not communicate
responsibility
24. The tendency of a person to avoid social interaction
rhetorical sensitivity
plagiarism
shyness
weak uncertainty avoidance
25. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
factors that can increase stage fright
psychographic profile
social loafing
writer's block
26. Mediated communication that occurs with both participants attending message exchange in real-time
face
content and relationship
synchronous
attitudes
27. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
fidelity
audience
paraphrasing
28. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
respond
edited books
conspicuousness
inadequate positive reinforcement
29. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
ethics
low cues
qualifier
advantages of working in teams
30. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
interpret
consensus
small power distance
31. Process of communicating and interpreting communication—the official communication terms for these processes
disclosure
source
encoding and decoding
channel
32. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
incremental plagiarism
learned helplessness
advantages of working in teams
qualities that define communication
33. What an audience members judge to be right or wrong
factors that can increase stage fright
labeling
cognitive reconstructing
values
34. A method that allows a public speaker to integrate research into the body of their text
understand
fidelity
globalization
parenthetical citations
35. What audience members hold to be true or false
message
positive reinforcement
audience adaptation
beliefs
36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
authoritarian leadership
cognitive therapy
postmodern ethics
factors that can increase stage fright
37. The receiver's act of attaching meaning to a message sent by a source
patchwork plagiarism
multiplexity
decoding
situational anxiety
38. The minimum number of people needed to achieve the desired results
strong uncertainty avoidance
large-power distance
responding
least group size
39. The perspective that the ethical quality of an action should be determined by evaluating its consequences
domain
collectivism
responsibility
consequentialism
40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
least group size
multiple submissions
globalization
responsibility
41. Originator of a message
parenthetical citations
contextual barriers to listening
conflict of interest
source
42. The general predisposition to avoid situations that require communication
cybervetting
small power distance
audience-centered presenter
communication apprehension
43. The process of stating verbatim - in a presentation - information derived from an author other than oneself
direct quoting
utilitarianism
cybervetting
ethical dilemma
44. The anxiety a person experiences when speaking in public
qualities that define communication
message
edited books
stage fright
45. A leadership style in which the leader makes decisions by herself
large-power distance
authoritarian leadership
conspicuousness
transformational leadership
46. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
demographics
audience-centered presenter
dispositional communication anxiety
evaluate
47. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
qualifier
weak uncertainty avoidance
factors that can increase stage fright
affordances
48. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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49. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
interpret
message
fields
mindful communication
50. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
mindful communication
cognitive reconstructing
inadequate positive reinforcement
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