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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the ethical quality of an action should be determined by evaluating its consequences
consequentialism
virtue ethics
ethics
social loafing
2. The first stage of hearing is when you receive the message (or listen to it)
rhetorical sensitivity
dialectic
ethics
receive
3. A tension between two opposing but valuable preferences
dialectic
ethics
pseudonym
Editorial columns (opinions pieces)
4. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
visualization
fields
evaluate
subjective listening
5. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
virtue ethics
ethical dilemma
encoding and decoding
self-interest
6. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
small power distance
negligence
cognitive reconstructing
7. A statement used in your presentation that demonstrates why the source you are referring to is credible
conflict of interest
psychographic profile
two-pizza team
qualifier
8. Two or more people working together to produce a result they could not have produced on their own
message
democratic leadership
decoding
synergy
9. The source's act of transforming an idea into a message to transmit to a receiver
multiplexity
you cannot not communicate
encoding
reticence
10. A leadership style in which the leader makes decisions by herself
individualism
responding
authoritarian leadership
ethos
11. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
high-context culture
message
stage fright
demographic profile
12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
message
listen
dialectic
audience-centered presenter
13. The recipient of a message
receiver
labeling
asynchronous communication
attitudes
14. Statistical data about an audience
demographics
communication apprehension
Editorial columns (opinions pieces)
laissez-faire leadership
15. Recasting your interpretation of an event from a different perspective
reframing
provinsialism
rhetorical sensitivity
culture
16. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
synergy
Editorial columns (opinions pieces)
positive reinforcement
affordances
17. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
two-pizza team
disclosure
patchwork plagiarism
ethical dilemma
18. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
listen
collectivism
labeling
factors that can increase stage fright
19. Cultures that view conflict as natural and potentially positive
qualities that define communication
consensus
labeling
weak uncertainty avoidance
20. The minimum number of people needed to achieve the desired results
conflict of interest
co-located
least group size
transformational leadership
21. The process in which you are engaging when you share personal or intimate information with an online audience
responsibility
disclosure
oral citations
ethics
22. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
consequentialism
postmodern ethics
provinsialism
communication apprehension
23. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
remember
contextual barriers to listening
co-located
24. The tendency of a person to avoid social interaction
hearing
asynchronous
synergy
shyness
25. To say something in return: make an answer; to react in response
receive
relationship
respond
action items
26. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
transformational leadership
systematic desensitization
channel
ethics
27. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
stage fright
attitudes
you cannot not communicate
responding
28. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
audience adaptation
democratic leadership
kickoff meeting
contextual barriers to listening
29. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
attitudes
conflict of interest
encoding
30. Those upon whom the ideas - feelings - information - e.g. the message - are presented
beliefs
audience
democratic leadership
social loafing
31. Service provider used for sending digital communication; usually associated with emails
domain
fidelity
Maslow's Hierarchy of Needs
edited books
32. The interplay between encoding and decoding messages
you cannot not communicate
feedback
visualization
channel
33. A type of therapy that helps alleviate people's fears through directed conversation
audience-centered presenter
multiple submissions
situational anxiety
cognitive therapy
34. Shyness or communication apprehension
reticence
communication
kickoff meeting
action items
35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
utilitarianism
feedback
reticence
36. A leadership style in which the leader is hands-off and allows members to make decisions on their own
cognitive therapy
edited books
inadequate positive reinforcement
laissez-faire leadership
37. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
strong uncertainty avoidance
communication
dispositional communication anxiety
social loafing
38. Feeling that you are an unwelcome focus of attention
laissez-faire leadership
conspicuousness
low-context culture
you cannot not communicate
39. The act of interpreting a situation and treating the interoperation as real
social loafing
labeling
content
cognitive therapy
40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
fields
attitudes
advantages of working in teams
stage fright
41. A learned system of meanings which help us make sense in our everyday surroundings
postmodern ethics
audience-centered presenter
culture
discriminate
42. The medium through which a message passes on its way from source to receiver
learned helplessness
talkaholic
dialectic
channel
43. The Greek word meaning 'credibility'
pseudonym
climate
ethos
encoding and decoding
44. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
rhetorical sensitivity
provinsialism
fields
interpret
45. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
synchronous
Maslow's Hierarchy of Needs
reframing
46. Location - cultural differences - gender styles
contextual barriers to listening
qualifier
collectivism
Editorial columns (opinions pieces)
47. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
interpret
asynchronous communication
ethical dilemma
attitudes
48. Revealing personal or intimate information to an online audience
disclose
responding
inadequate positive reinforcement
relationship
49. Stage of the five-step - active-listening model involves answering and giving feedback.
consensus
cognitive reconstructing
oral citations
responding
50. Cultures that view conflict as a threat and to be avoided
communication is irreversible
transformational leadership
strong uncertainty avoidance
permanence of records