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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The first stage of hearing is when you receive the message (or listen to it)
authoritarian leadership
nominal group technique
discriminate
receive
2. A method that allows a public speaker to integrate research into the body of their text
attitudes
parenthetical citations
ethical dilemma
edited books
3. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
ethos
social loafing
audience adaptation
respond
4. The interplay between encoding and decoding messages
feedback
asynchronous communication
subjective listening
direct quoting
5. The minimum number of people needed to achieve the desired results
Maslow's Hierarchy of Needs
least group size
transformational leadership
globalization
6. Falsely representing any material obtained from another source as your own work
deontology
plagiarism
mindful communication
transactional leadership
7. The Greek word meaning 'credibility'
evaluate
attitudes
advantages of working in teams
ethos
8. A leadership style in which the leader makes decisions by herself
authoritarian leadership
hearing
qualities that define communication
incremental plagiarism
9. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
weak uncertainty avoidance
climate
collectivism
disclosure
10. From the Greek word for 'the word;' it is translated as logic
affordances
Maslow's Hierarchy of Needs
direct quoting
logos
11. What an audience members judge to be right or wrong
climate
task leader
values
social loafing
12. Motivating team members by connecting them to a greater ideal
audience-centered presenter
transformational leadership
Editorial columns (opinions pieces)
punctuation
13. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
kickoff meeting
responsibility
cybervetting
transactional leadership
14. If in an argument with a friend you may say something you regret but can't take it back
visualization
communication is irreversible
laissez-faire leadership
cognitive reconstructing
15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
social loafing
dispositional communication anxiety
values
demographic profile
16. A sense of 'stuckness' when trying to write
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17. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
groupthink
audience
globalization
psychographic profile
18. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
Editorial columns (opinions pieces)
labeling
cybervetting
paraphrasing
19. A learned system of meanings which help us make sense in our everyday surroundings
culture
audience adaptation
demographics
factors that can increase stage fright
20. Refers to audience members' general likes and dislikes in relation to particular subjects
advantages of working in teams
attitudes
communication
encoding
21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
weak uncertainty avoidance
systematic desensitization
self-interest
situational anxiety
22. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
systematic desensitization
remember
talkaholic
responding
23. The process of stating verbatim - in a presentation - information derived from an author other than oneself
strong uncertainty avoidance
direct quoting
rhetorical sensitivity
consensus
24. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
attitudes
virtue ethics
multiple submissions
respond
25. Any condition that affects the fidelity of the message being sent (internal or external)
low-context culture
beliefs
noise
laissez-faire leadership
26. A leadership style in which members participate in the decision-making process
global plagiarism
stage fright
democratic leadership
weak uncertainty avoidance
27. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
attitudes
cognitive reconstructing
labeling
source
28. Statistical data about an audience
rigid rules
learned helplessness
demographics
Maslow's Hierarchy of Needs
29. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
content
paraphrasing
subjective listening
30. The overall feel of the group - composed of all the group's relationships
climate
message
writer's block
factors that can increase stage fright
31. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
asynchronous communication
consensus
discriminate
positive reinforcement
32. The anxiety a person experiences when speaking in public
subjective listening
stage fright
weak uncertainty avoidance
responsibility
33. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
face
disclose
labeling
low cues
34. Mediated communication that occurs with both participants attending message exchange in real-time
mindful communication
synchronous
writer's block
large-power distance
35. Service provider used for sending digital communication; usually associated with emails
source
labeling
relationship
domain
36. In postmodern ethics - the obligation to respond to the actions of others
direct quoting
fidelity
conflict of interest
responsibility
37. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
synergy
demographics
weak uncertainty avoidance
pseudonym
38. Audience members' likes and dislikes
writer's block
attitudes
transformational leadership
rhetorical sensitivity
39. When a team meaner slacks off because he know the work will get done regardless of his effort
nominal group technique
rhetorical sensitivity
social loafing
high-context culture
40. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
asynchronous communication
audience-centered presenter
responding
understand
41. Feeling that you are an unwelcome focus of attention
conspicuousness
intercultural communication
co-located
message
42. Cues to let the speaker know you're listening
low cues
backchanneling cues
high-context culture
task leader
43. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
subjective listening
low cues
global plagiarism
44. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
co-located
content and relationship
demographics
evaluate
45. The medium through which a message passes on its way from source to receiver
ethos
channel
discriminate
paraphrasing
46. The normal anxiety people experience when they find themselves in a stressful situation
logos
situational anxiety
audience-centered presenter
multiplexity
47. When employers use internet searches and social networking sites to find out information or screen potential hires
audience adaptation
consensus
cybervetting
strong uncertainty avoidance
48. A tension between two opposing but valuable preferences
dialectic
relationship
direct quoting
visualization
49. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
individualism
consequentialism
co-located
50. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
permanence of records
beliefs
jargon
visualization