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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A statement used in your presentation that demonstrates why the source you are referring to is credible
groupthink
cognitive reconstructing
qualifier
ethical dilemma
2. Revealing personal or intimate information to an online audience
disclose
beliefs
encoding and decoding
encoding
3. Falsely representing any material obtained from another source as your own work
laissez-faire leadership
conflict of interest
democratic leadership
plagiarism
4. Communication that is not occurring in real-time
affordances
message
asynchronous
responsibility
5. Standards for behavior that people don't alter even when the situation warrants
demographics
responding
groupthink
rigid rules
6. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
provinsialism
collectivism
small power distance
paraphrasing
7. Being consciously aware of - and paying attention to our communication behavior
qualities that define communication
discriminate
labeling
mindful communication
8. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
face
positive reinforcement
learned helplessness
virtue ethics
9. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
oral citations
attitudes
decoding
10. The act of interpreting a situation and treating the interoperation as real
labeling
incremental plagiarism
kickoff meeting
global plagiarism
11. The way in which people segment a sequence of words or behaviors
demographics
cognitive therapy
punctuation
you cannot not communicate
12. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
nominal group technique
audience adaptation
domain
patchwork plagiarism
13. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
situational anxiety
cognitive therapy
cognitive therapy
globalization
14. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
multiple submissions
logos
intercultural communication
15. This type of communication apprehension occurs only in particular - and typically stressful - contexts
rhetorical sensitivity
audience-centered presenter
situational anxiety
laissez-faire leadership
16. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
labeling
Editorial columns (opinions pieces)
groupthink
social loafing
17. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
nominal group technique
remember
audience-centered presenter
two-pizza team
18. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
least group size
multiple submissions
hearing
19. The act of interpreting a situation and treating the interpretation as real
climate
conspicuousness
labeling
low-context culture
20. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
asynchronous
feedback
low cues
intercultural communication
21. Considering the benefits or consequences of an action for oneself first - and for others second
interpret
synergy
self-interest
values
22. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
communication
nominal group technique
authoritarian leadership
cognitive therapy
23. When a team meaner slacks off because he know the work will get done regardless of his effort
action items
conspicuousness
social loafing
intercultural communication
24. Recasting your interpretation of an event from a different perspective
reframing
pseudonym
demographics
rigid rules
25. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
communication apprehension
kickoff meeting
consequentialism
discriminate
26. Audience members' likes and dislikes
large-power distance
writer's block
responding
attitudes
27. Documented tasks assigned to a member for completion by a particular time
fields
consequentialism
action items
communication
28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
interpret
culture
audience adaptation
cognitive reconstructing
29. A tension between two opposing but valuable preferences
communication
conspicuousness
dialectic
remember
30. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
multiplexity
encoding and decoding
values
pseudonym
31. If in an argument with a friend you may say something you regret but can't take it back
communication is irreversible
synchronous
groupthink
logos
32. From the Greek word for 'the word;' it is translated as logic
small power distance
logos
asynchronous communication
large-power distance
33. The result of an act of encoding
task leader
message
Editorial columns (opinions pieces)
evaluate
34. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
cybervetting
disclosure
dispositional communication anxiety
you cannot not communicate
35. The capabilities of the technology used to communicate online
affordances
positive reinforcement
cognitive reconstructing
audience
36. The process where you rearticulate - in your words - what you learned from consulting the research of an original author
paraphrasing
receiver
interpret
subjective listening
37. Service provider used for sending digital communication; usually associated with emails
face
incremental plagiarism
democratic leadership
domain
38. Communication that is not occurring in real time
rigid rules
asynchronous communication
you cannot not communicate
weak uncertainty avoidance
39. The first stage of hearing is when you receive the message (or listen to it)
punctuation
consensus
content and relationship
receive
40. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
inadequate positive reinforcement
least group size
weak uncertainty avoidance
41. Process of communicating and interpreting communication—the official communication terms for these processes
talkaholic
edited books
encoding and decoding
inadequate positive reinforcement
42. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
feedback
respond
noise
43. The source's act of transforming an idea into a message to transmit to a receiver
nominal group technique
receive
encoding
synergy
44. Location - cultural differences - gender styles
communication
asynchronous
contextual barriers to listening
reframing
45. Communicators who are located in physical proximity (such as the same room)
co-located
attitudes
transformational leadership
subjective listening
46. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
encoding and decoding
talkaholic
utilitarianism
low cues
47. Motivating team members using a system of rewards and punishments
shyness
postmodern ethics
transactional leadership
writer's block
48. Those upon whom the ideas - feelings - information - e.g. the message - are presented
systematic desensitization
co-located
audience
incremental plagiarism
49. Motivating team members by connecting them to a greater ideal
cognitive reconstructing
dispositional communication anxiety
transformational leadership
least group size
50. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
remember
groupthink
disclose