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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This type of leader emphasizes accomplishing goals and managing time above all else






2. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






3. The organization style used for referencing citations in your actual presentation






4. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






5. Documented tasks assigned to a member for completion by a particular time






6. To pay attention to sound. To hear something with thoughtful attention: give consideration






7. Service provider used for sending digital communication; usually associated with emails






8. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






9. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






10. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






11. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






12. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






13. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






14. What are the two levels/types of meaning every message transmits?






15. A response that shows you care about the person and value what they have to say






16. Considering the benefits or consequences of an action for oneself first - and for others second






17. Standards for behavior that people don't alter even when the situation warrants






18. The receiver's act of attaching meaning to a message sent by a source






19. 'Learning' through experience that you can't change a situation






20. Recasting your interpretation of an event from a different perspective






21. Location - cultural differences - gender styles






22. Communication that is not occurring in real-time






23. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






24. If in an argument with a friend you may say something you regret but can't take it back






25. The act of interpreting a situation and treating the interpretation as real






26. The result of an act of encoding






27. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






28. When employers use internet searches and social networking sites to find out information or screen potential hires






29. A culture in which meaning is expressed through explicit verbal messages






30. Our public selves that make up who we want to be seen as






31. The Greek word meaning 'credibility'






32. The process in which you are engaging when you share personal or intimate information with an online audience






33. Coming to group conclusion without critical thinking or evaluation of alternatives






34. Those upon whom the ideas - feelings - information - e.g. the message - are presented






35. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






36. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






37. A statement used in your presentation that demonstrates why the source you are referring to is credible






38. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






39. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






40. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






41. A sense of 'stuckness' when trying to write

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42. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






43. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






44. Cultures that view conflict as natural and potentially positive






45. Shyness or communication apprehension






46. The interplay between encoding and decoding messages






47. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






48. The capabilities of the technology used to communicate online






49. What audience members hold to be true or false






50. Cues to let the speaker know you're listening