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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Standards for behavior that people don't alter even when the situation warrants
virtue ethics
writer's block
multiple submissions
rigid rules
2. The interplay between encoding and decoding messages
groupthink
self-interest
feedback
provinsialism
3. Communication that is not occurring in real-time
asynchronous
conflict of interest
audience
virtue ethics
4. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
postmodern ethics
demographic profile
two-pizza team
systematic desensitization
5. What are the two levels/types of meaning every message transmits?
content and relationship
co-located
shyness
attitudes
6. Location - cultural differences - gender styles
contextual barriers to listening
synergy
least group size
confirming response
7. A leadership style in which the leader is hands-off and allows members to make decisions on their own
situational anxiety
responsibility
laissez-faire leadership
communication apprehension
8. Shyness or communication apprehension
respond
pseudonym
plagiarism
reticence
9. Two or more people working together to produce a result they could not have produced on their own
synergy
punctuation
disclose
Maslow's Hierarchy of Needs
10. To pay attention to sound. To hear something with thoughtful attention: give consideration
listen
cognitive therapy
rigid rules
fidelity
11. Audience members' likes and dislikes
attitudes
conflict of interest
psychographic profile
weak uncertainty avoidance
12. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
hearing
respond
paraphrasing
13. Being adaptive - creative - and experimental in your communication style
communication is irreversible
authoritarian leadership
responding
flexible intercultural communication
14. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
transactional leadership
demographic profile
reticence
15. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
individualism
edited books
values
disclosure
16. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
inadequate positive reinforcement
strong uncertainty avoidance
globalization
encoding and decoding
17. Cultures that view conflict as a threat and to be avoided
backchanneling cues
strong uncertainty avoidance
permanence of records
attitudes
18. Revealing personal or intimate information to an online audience
utilitarianism
fields
dialectic
disclose
19. The receiver's act of attaching meaning to a message sent by a source
decoding
stage fright
fidelity
factors that can increase stage fright
20. This type of communication apprehension occurs only in particular - and typically stressful - contexts
low cues
demographic profile
multiplexity
situational anxiety
21. Our public selves that make up who we want to be seen as
parenthetical citations
democratic leadership
face
situational anxiety
22. Coming to group conclusion without critical thinking or evaluation of alternatives
cognitive therapy
qualifier
synergy
groupthink
23. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
channel
you cannot not communicate
pseudonym
task leader
24. Specialized and complicated terminology used by a particular discipline
interpret
ethics
jargon
conflict of interest
25. A sense of 'stuckness' when trying to write
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26. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
understand
contextual barriers to listening
cognitive therapy
permanence of records
27. The tendency of a person to avoid social interaction
shyness
cognitive reconstructing
stage fright
individualism
28. From the Greek word for 'the word;' it is translated as logic
climate
virtue ethics
provinsialism
logos
29. A leadership style in which the leader makes decisions by herself
demographics
authoritarian leadership
punctuation
psychographic profile
30. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions
backchanneling cues
climate
negligence
values
31. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
multiple submissions
incremental plagiarism
encoding
situational anxiety
32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
rigid rules
interpret
least group size
33. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
globalization
dialectic
provinsialism
direct quoting
34. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
asynchronous communication
global plagiarism
social loafing
35. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
you cannot not communicate
backchanneling cues
consensus
face
36. Statistical data about an audience
two-pizza team
decoding
demographics
reticence
37. Falsely representing any material obtained from another source as your own work
conflict of interest
face
plagiarism
learned helplessness
38. What audience members hold to be true or false
beliefs
flexible intercultural communication
low-context culture
qualities that define communication
39. The source's act of transforming an idea into a message to transmit to a receiver
high-context culture
encoding
qualities that define communication
situational anxiety
40. Refers to audience members' general likes and dislikes in relation to particular subjects
attitudes
channel
audience adaptation
asynchronous communication
41. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
high-context culture
subjective listening
dispositional communication anxiety
utilitarianism
42. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
demographics
you cannot not communicate
audience adaptation
kickoff meeting
43. In postmodern ethics - the obligation to respond to the actions of others
authoritarian leadership
responsibility
self-interest
global plagiarism
44. The recipient of a message
listen
receiver
communication
qualities that define communication
45. Mediated communication that occurs with both participants attending message exchange in real-time
conflict of interest
synchronous
communication is irreversible
relationship
46. The minimum number of people needed to achieve the desired results
collectivism
cognitive therapy
least group size
provinsialism
47. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
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48. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
social loafing
you cannot not communicate
labeling
disclosure
49. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
backchanneling cues
large-power distance
virtue ethics
content and relationship
50. Being consciously aware of - and paying attention to our communication behavior
fields
message
mindful communication
receive