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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The source's act of transforming an idea into a message to transmit to a receiver






2. To say something in return: make an answer; to react in response






3. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






4. Taking another person's work in full and representing it as your one while making little or nor change to the material






5. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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6. This type of communication apprehension occurs only in particular - and typically stressful - contexts






7. Originator of a message






8. 'Learning' through experience that you can't change a situation






9. The Greek word meaning 'credibility'






10. Specialized and complicated terminology used by a particular discipline






11. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






12. Location - cultural differences - gender styles






13. Motivating team members using a system of rewards and punishments






14. A type of therapy that helps alleviate people's fears through directed conversation






15. The anxiety a person experiences when speaking in public






16. Coming to group conclusion without critical thinking or evaluation of alternatives






17. The extent to which the message after transmission is similar to the message originally transmitted






18. A method that allows a public speaker to integrate research into the body of their text






19. Therapeutic technique that helps alleviate people's fear through directed conversation






20. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






21. The general predisposition to avoid situations that require communication






22. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






23. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






24. The tendency of a person to avoid social interaction






25. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






26. A leadership style in which the leader is hands-off and allows members to make decisions on their own






27. A response that shows you care about the person and value what they have to say






28. The process of stating verbatim - in a presentation - information derived from an author other than oneself






29. In postmodern ethics - the obligation to respond to the actions of others






30. Mediated communication that occurs with both participants attending message exchange in real-time






31. Any condition that affects the fidelity of the message being sent (internal or external)






32. A leadership style in which members participate in the decision-making process






33. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






34. Process of communicating and interpreting communication—the official communication terms for these processes






35. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






36. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






37. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






38. A statement used in your presentation that demonstrates why the source you are referring to is credible






39. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






40. A culture in which meaning is expressed through explicit verbal messages






41. Documented tasks assigned to a member for completion by a particular time






42. The substantive aspect of a message






43. The minimum number of people needed to achieve the desired results






44. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






45. What are the two levels/types of meaning every message transmits?






46. A leadership style in which the leader makes decisions by herself






47. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






48. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






49. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






50. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels







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