Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






2. Standards for behavior that people don't alter even when the situation warrants






3. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






4. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






5. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


6. The process of stating verbatim - in a presentation - information derived from an author other than oneself






7. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






8. Refers to audience members' general likes and dislikes in relation to particular subjects






9. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






10. A type of therapy that helps alleviate people's fears through directed conversation






11. A statement used in your presentation that demonstrates why the source you are referring to is credible






12. Motivating team members using a system of rewards and punishments






13. A learned system of meanings which help us make sense in our everyday surroundings






14. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






15. Cultures that view conflict as natural and potentially positive






16. What audience members hold to be true or false






17. Having multiple types of connections with another person in your group






18. Process of communicating and interpreting communication—the official communication terms for these processes






19. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






21. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






22. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






23. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






24. A leadership style in which the leader makes decisions by herself






25. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






26. Statistical data about an audience






27. In postmodern ethics - the obligation to respond to the actions of others






28. The tendency of a person to avoid social interaction






29. A tension between two opposing but valuable preferences






30. The minimum number of people needed to achieve the desired results






31. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






32. Falsely representing any material obtained from another source as your own work






33. A method that allows a public speaker to integrate research into the body of their text






34. The receiver's act of attaching meaning to a message sent by a source






35. The act of interpreting a situation and treating the interpretation as real






36. What are the two levels/types of meaning every message transmits?






37. The recipient of a message






38. Stage of the five-step - active-listening model involves answering and giving feedback.






39. Cultures that view conflict as a threat and to be avoided






40. The interplay between encoding and decoding messages






41. Communication that is not occurring in real-time






42. The extent to which the message after transmission is similar to the message originally transmitted






43. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






44. Mediated communication that occurs with both participants attending message exchange in real-time






45. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






46. The first stage of hearing is when you receive the message (or listen to it)






47. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






48. The substantive aspect of a message






49. Audience members' likes and dislikes






50. This type of leader emphasizes accomplishing goals and managing time above all else