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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Our public selves that make up who we want to be seen as






2. Any condition that affects the fidelity of the message being sent (internal or external)






3. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






4. Refers to audience members' general likes and dislikes in relation to particular subjects






5. The normal anxiety people experience when they find themselves in a stressful situation






6. The general predisposition to avoid situations that require communication






7. Documented tasks assigned to a member for completion by a particular time






8. Coming to group conclusion without critical thinking or evaluation of alternatives






9. Statistical data about an audience






10. The organization style used for referencing citations in your actual presentation






11. The source's act of transforming an idea into a message to transmit to a receiver






12. Motivating team members by connecting them to a greater ideal






13. Mediated communication that occurs with both participants attending message exchange in real-time






14. The tendency of a person to avoid social interaction






15. A type of therapy that helps alleviate people's fears through directed conversation






16. What are the two levels/types of meaning every message transmits?






17. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






18. If in an argument with a friend you may say something you regret but can't take it back






19. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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20. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






21. From the Greek word for 'the word;' it is translated as logic






22. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






23. The first stage of hearing is when you receive the message (or listen to it)






24. When employers use internet searches and social networking sites to find out information or screen potential hires






25. Two or more people working together to produce a result they could not have produced on their own






26. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






27. Cultures that view conflict as a threat and to be avoided






28. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






29. The recipient of a message






30. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






31. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






32. The affective aspect of a message






33. What an audience members judge to be right or wrong






34. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






36. Submitting the same work for more than one class






37. This type of communication apprehension occurs only in particular - and typically stressful - contexts






38. A leadership style in which the leader is hands-off and allows members to make decisions on their own






39. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






40. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






41. Location - cultural differences - gender styles






42. An audience-centered approach to communication in which other perspectives are taken into account






43. The way in which people segment a sequence of words or behaviors






44. A tension between two opposing but valuable preferences






45. Communication that is not occurring in real-time






46. To pay attention to sound. To hear something with thoughtful attention: give consideration






47. The result of an act of encoding






48. The anxiety a person experiences when speaking in public






49. The medium through which a message passes on its way from source to receiver






50. Communication that is not occurring in real time