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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To say something in return: make an answer; to react in response






2. Statistical data about an audience






3. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






4. Having multiple types of connections with another person in your group






5. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






6. Motivating team members using a system of rewards and punishments






7. Refers to audience members' general likes and dislikes in relation to particular subjects






8. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






9. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






10. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






11. Cultures that view conflict as a threat and to be avoided






12. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






13. The act of interpreting a situation and treating the interpretation as real






14. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






15. The organization style used for referencing citations in your actual presentation






16. Specialized and complicated terminology used by a particular discipline






17. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






18. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






19. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






20. The interplay between encoding and decoding messages






21. The general predisposition to avoid situations that require communication






22. Being consciously aware of - and paying attention to our communication behavior






23. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






24. A leadership style in which the leader makes decisions by herself






25. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs


26. Two or more people working together to produce a result they could not have produced on their own






27. The minimum number of people needed to achieve the desired results






28. The anxiety a person experiences when speaking in public






29. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






30. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






31. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






32. Mediated communication that occurs with both participants attending message exchange in real-time






33. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






34. The substantive aspect of a message






35. The tendency of a person to avoid social interaction






36. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






37. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






38. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






39. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






40. Stage of the five-step - active-listening model involves answering and giving feedback.






41. In postmodern ethics - the obligation to respond to the actions of others






42. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






43. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






44. A leadership style in which the leader is hands-off and allows members to make decisions on their own






45. Considering the benefits or consequences of an action for oneself first - and for others second






46. Cues to let the speaker know you're listening






47. This type of leader emphasizes accomplishing goals and managing time above all else






48. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






49. The Greek word meaning 'credibility'






50. The act of interpreting a situation and treating the interoperation as real