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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
patchwork plagiarism
consequentialism
encoding and decoding
rhetorical sensitivity
2. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
inadequate positive reinforcement
cognitive reconstructing
discriminate
intercultural communication
3. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
positive reinforcement
mindful communication
writer's block
intercultural communication
4. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
conspicuousness
content and relationship
climate
positive reinforcement
5. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
dispositional communication anxiety
backchanneling cues
synergy
6. A leadership style in which the leader makes decisions by herself
authoritarian leadership
demographic profile
cognitive therapy
message
7. What audience members hold to be true or false
conspicuousness
beliefs
Maslow's Hierarchy of Needs
subjective listening
8. Submitting the same work for more than one class
ethics
multiple submissions
consensus
consequentialism
9. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
weak uncertainty avoidance
positive reinforcement
globalization
audience adaptation
10. Mediated communication that occurs with both participants attending message exchange in real-time
large-power distance
synchronous
domain
globalization
11. The general predisposition to avoid situations that require communication
global plagiarism
flexible intercultural communication
communication apprehension
labeling
12. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
advantages of working in teams
subjective listening
confirming response
multiple submissions
13. Shyness or communication apprehension
reticence
source
pseudonym
subjective listening
14. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other
evaluate
cybervetting
kickoff meeting
conspicuousness
15. Taking another person's work in full and representing it as your one while making little or nor change to the material
provinsialism
receiver
action items
global plagiarism
16. The Greek word meaning 'credibility'
positive reinforcement
communication
ethos
qualifier
17. A learned system of meanings which help us make sense in our everyday surroundings
systematic desensitization
synchronous
culture
synergy
18. Our public selves that make up who we want to be seen as
authoritarian leadership
message
face
audience adaptation
19. The first stage of hearing is when you receive the message (or listen to it)
affordances
talkaholic
receive
writer's block
20. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
rigid rules
mindful communication
dispositional communication anxiety
21. The organization style used for referencing citations in your actual presentation
oral citations
systematic desensitization
groupthink
stage fright
22. The medium through which a message passes on its way from source to receiver
respond
channel
least group size
two-pizza team
23. The source's act of transforming an idea into a message to transmit to a receiver
ethics
reframing
encoding
asynchronous communication
24. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
hearing
labeling
low-context culture
fields
25. What an audience members judge to be right or wrong
values
remember
understand
noise
26. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
reframing
situational anxiety
consensus
qualities that define communication
27. To bring to mind or think of again; to keep in mind for attention or consideration
remember
audience analysis
large-power distance
task leader
28. Service provider used for sending digital communication; usually associated with emails
parenthetical citations
collectivism
learned helplessness
domain
29. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
conflict of interest
provinsialism
postmodern ethics
attitudes
30. Location - cultural differences - gender styles
groupthink
cognitive therapy
conflict of interest
contextual barriers to listening
31. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills
punctuation
asynchronous
fidelity
inadequate positive reinforcement
32. A method that allows a public speaker to integrate research into the body of their text
intercultural communication
asynchronous
labeling
parenthetical citations
33. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
dispositional communication anxiety
listen
consequentialism
34. Communication that is not occurring in real-time
asynchronous
direct quoting
inadequate positive reinforcement
audience adaptation
35. When a team meaner slacks off because he know the work will get done regardless of his effort
consequentialism
large-power distance
social loafing
decoding
36. Refers to audience members' general likes and dislikes in relation to particular subjects
authoritarian leadership
evaluate
attitudes
learned helplessness
37. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
visualization
evaluate
qualities that define communication
high-context culture
38. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
parenthetical citations
decoding
ethics
nominal group technique
39. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
systematic desensitization
groupthink
communication
asynchronous communication
40. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
labeling
virtue ethics
culture
climate
41. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
writer's block
collectivism
incremental plagiarism
communication is irreversible
42. A statement used in your presentation that demonstrates why the source you are referring to is credible
postmodern ethics
affordances
qualifier
groupthink
43. Originator of a message
source
qualifier
inadequate positive reinforcement
qualities that define communication
44. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
values
fields
global plagiarism
communication
45. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
contextual barriers to listening
asynchronous
large-power distance
authoritarian leadership
46. Being adaptive - creative - and experimental in your communication style
fields
listen
flexible intercultural communication
social loafing
47. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
relationship
action items
channel
you cannot not communicate
48. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
situational anxiety
low-context culture
transformational leadership
low cues
49. Statistical data about an audience
subjective listening
demographic profile
demographics
writer's block
50. Considering the benefits or consequences of an action for oneself first - and for others second
rigid rules
values
self-interest
individualism