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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A method that allows a public speaker to integrate research into the body of their text






2. Being consciously aware of - and paying attention to our communication behavior






3. What audience members hold to be true or false






4. The affective aspect of a message






5. A statement used in your presentation that demonstrates why the source you are referring to is credible






6. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






7. Motivating team members by connecting them to a greater ideal






8. The interplay between encoding and decoding messages






9. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






10. Therapeutic technique that helps alleviate people's fear through directed conversation






11. Cultures that view conflict as a threat and to be avoided






12. Stage of the five-step - active-listening model involves answering and giving feedback.






13. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






14. Location - cultural differences - gender styles






15. In postmodern ethics - the obligation to respond to the actions of others






16. The Greek word meaning 'credibility'






17. This type of leader emphasizes accomplishing goals and managing time above all else






18. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






19. Falsely representing any material obtained from another source as your own work






20. The overall feel of the group - composed of all the group's relationships






21. This type of communication apprehension occurs only in particular - and typically stressful - contexts






22. Audience members' likes and dislikes






23. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






24. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






25. To bring to mind or think of again; to keep in mind for attention or consideration






26. Motivating team members using a system of rewards and punishments






27. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






28. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






29. Refers to audience members' general likes and dislikes in relation to particular subjects






30. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






31. Having multiple types of connections with another person in your group






32. Being adaptive - creative - and experimental in your communication style






33. Those upon whom the ideas - feelings - information - e.g. the message - are presented






34. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






35. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






36. To pay attention to sound. To hear something with thoughtful attention: give consideration






37. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






38. Shyness or communication apprehension






39. The act of interpreting a situation and treating the interoperation as real






40. The process in which you are engaging when you share personal or intimate information with an online audience






41. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






42. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






43. The tendency of a person to avoid social interaction






44. 'Learning' through experience that you can't change a situation






45. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






46. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






47. The capabilities of the technology used to communicate online






48. Communicators who are located in physical proximity (such as the same room)






49. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






50. Revealing personal or intimate information to an online audience