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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






2. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






3. Mediated communication that occurs with both participants attending message exchange in real-time






4. A leadership style in which the leader makes decisions by herself






5. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






6. What are the two levels/types of meaning every message transmits?






7. Shyness or communication apprehension






8. Cues to let the speaker know you're listening






9. What audience members hold to be true or false






10. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






11. The act of interpreting a situation and treating the interpretation as real






12. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






13. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






14. The general predisposition to avoid situations that require communication






15. The process in which you are engaging when you share personal or intimate information with an online audience






16. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






17. Communication that is not occurring in real time






18. Location - cultural differences - gender styles






19. Documented tasks assigned to a member for completion by a particular time






20. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






21. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






22. When employers use internet searches and social networking sites to find out information or screen potential hires






23. Those upon whom the ideas - feelings - information - e.g. the message - are presented






24. A method that allows a public speaker to integrate research into the body of their text






25. A response that shows you care about the person and value what they have to say






26. Coming to group conclusion without critical thinking or evaluation of alternatives






27. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






28. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






29. The substantive aspect of a message






30. Taking another person's work in full and representing it as your one while making little or nor change to the material






31. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






33. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






34. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






35. Refers to audience members' general likes and dislikes in relation to particular subjects






36. A tension between two opposing but valuable preferences






37. The interplay between encoding and decoding messages






38. The source's act of transforming an idea into a message to transmit to a receiver






39. In postmodern ethics - the obligation to respond to the actions of others






40. A type of therapy that helps alleviate people's fears through directed conversation






41. To bring to mind or think of again; to keep in mind for attention or consideration






42. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






43. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






44. Standards for behavior that people don't alter even when the situation warrants






45. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






46. The perspective that the ethical quality of an action should be determined by evaluating its consequences






47. Communicators who are located in physical proximity (such as the same room)






48. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






49. Motivating team members using a system of rewards and punishments






50. 'Learning' through experience that you can't change a situation