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Test your basic knowledge |
Professional Communication Skills Vocab
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Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
rigid rules
systematic desensitization
multiplexity
2. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
affordances
dialectic
stage fright
understand
3. Motivating team members by connecting them to a greater ideal
transformational leadership
encoding and decoding
logos
climate
4. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs
5. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc
patchwork plagiarism
reframing
audience adaptation
disclosure
6. The overall feel of the group - composed of all the group's relationships
disclosure
climate
noise
confirming response
7. The affective aspect of a message
co-located
transformational leadership
positive reinforcement
relationship
8. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
reframing
fields
visualization
audience adaptation
9. Originator of a message
source
virtue ethics
demographics
channel
10. A method that allows a public speaker to integrate research into the body of their text
conspicuousness
groupthink
parenthetical citations
audience-centered presenter
11. What audience members hold to be true or false
situational anxiety
content
utilitarianism
beliefs
12. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
Editorial columns (opinions pieces)
pseudonym
audience-centered presenter
communication is irreversible
13. Specialized and complicated terminology used by a particular discipline
shyness
jargon
Maslow's Hierarchy of Needs
large-power distance
14. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires
collectivism
large-power distance
provinsialism
virtue ethics
15. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study
multiplexity
communication is irreversible
disclose
evaluate
16. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
incremental plagiarism
intercultural communication
listen
labeling
17. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
demographics
groupthink
message
utilitarianism
18. Statistical data about an audience
weak uncertainty avoidance
demographics
demographic profile
large-power distance
19. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
ethos
patchwork plagiarism
subjective listening
20. Falsely representing any material obtained from another source as your own work
asynchronous
encoding
plagiarism
content and relationship
21. The anxiety a person experiences when speaking in public
stage fright
disclosure
audience analysis
ethical dilemma
22. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
message
fields
high-context culture
backchanneling cues
23. The act of interpreting a situation and treating the interoperation as real
small power distance
collectivism
labeling
transactional leadership
24. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
attitudes
cognitive reconstructing
utilitarianism
flexible intercultural communication
25. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
content and relationship
learned helplessness
factors that can increase stage fright
audience adaptation
26. The result of an act of encoding
Editorial columns (opinions pieces)
dispositional communication anxiety
message
synergy
27. The organization style used for referencing citations in your actual presentation
social loafing
oral citations
groupthink
mindful communication
28. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident
action items
hearing
subjective listening
affordances
29. The extent to which the message after transmission is similar to the message originally transmitted
rhetorical sensitivity
demographics
fidelity
message
30. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
conflict of interest
provinsialism
paraphrasing
listen
31. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance
co-located
interpret
discriminate
consensus
32. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
global plagiarism
high-context culture
demographics
fidelity
33. The source's act of transforming an idea into a message to transmit to a receiver
small power distance
encoding
communication is irreversible
systematic desensitization
34. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy
audience analysis
situational anxiety
large-power distance
systematic desensitization
35. Taking another person's work in full and representing it as your one while making little or nor change to the material
ethics
responding
global plagiarism
parenthetical citations
36. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor
task leader
encoding
positive reinforcement
virtue ethics
37. The general predisposition to avoid situations that require communication
communication apprehension
cybervetting
disclose
relationship
38. Documented tasks assigned to a member for completion by a particular time
transactional leadership
cognitive therapy
multiplexity
action items
39. Shyness or communication apprehension
consensus
deontology
domain
reticence
40. The Greek word meaning 'credibility'
two-pizza team
communication
talkaholic
ethos
41. Communication is a process - the stimulation of meaning - and both verbal and nonverbal
source
kickoff meeting
disclose
qualities that define communication
42. Audience members' likes and dislikes
domain
direct quoting
oral citations
attitudes
43. From the Greek word for 'the word;' it is translated as logic
subjective listening
groupthink
logos
climate
44. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
asynchronous
multiple submissions
subjective listening
demographic profile
45. The way in which people segment a sequence of words or behaviors
punctuation
psychographic profile
qualifier
evaluate
46. Therapeutic technique that helps alleviate people's fear through directed conversation
Editorial columns (opinions pieces)
cognitive therapy
large-power distance
beliefs
47. A leadership style in which the leader is hands-off and allows members to make decisions on their own
qualifier
laissez-faire leadership
rigid rules
communication is irreversible
48. Theory of the perfect team size according to Amazon.com founder Jeff Bezos
contextual barriers to listening
paraphrasing
two-pizza team
least group size
49. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
positive reinforcement
domain
consequentialism
globalization
50. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
receiver
punctuation
two-pizza team
permanence of records