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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sense of 'stuckness' when trying to write

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2. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






3. Communication that is not occurring in real time






4. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






5. Considering the benefits or consequences of an action for oneself first - and for others second






6. The interplay between encoding and decoding messages






7. Service provider used for sending digital communication; usually associated with emails






8. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






9. Standards for behavior that people don't alter even when the situation warrants






10. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






11. The capabilities of the technology used to communicate online






12. The act of interpreting a situation and treating the interpretation as real






13. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






14. The process in which you are engaging when you share personal or intimate information with an online audience






15. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






16. From the Greek word for 'the word;' it is translated as logic






17. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






18. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






19. Mediated communication that occurs with both participants attending message exchange in real-time






20. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






21. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






22. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






23. Documented tasks assigned to a member for completion by a particular time






24. Our public selves that make up who we want to be seen as






25. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






26. Audience members' likes and dislikes






27. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






28. Having multiple types of connections with another person in your group






29. Taking another person's work in full and representing it as your one while making little or nor change to the material






30. Communication that is not occurring in real-time






31. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






32. A leadership style in which members participate in the decision-making process






33. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






34. The organization style used for referencing citations in your actual presentation






35. The way in which people segment a sequence of words or behaviors






36. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






37. The substantive aspect of a message






38. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






39. The first stage of hearing is when you receive the message (or listen to it)






40. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






41. Cultures that view conflict as natural and potentially positive






42. To say something in return: make an answer; to react in response






43. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






44. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






45. The source's act of transforming an idea into a message to transmit to a receiver






46. Two or more people working together to produce a result they could not have produced on their own






47. A tension between two opposing but valuable preferences






48. Describes the physical process of sound waves bouncing off of an eardrum






49. The extent to which the message after transmission is similar to the message originally transmitted






50. Process of communicating and interpreting communication—the official communication terms for these processes