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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






2. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






3. Audience members' likes and dislikes






4. Standards for behavior that people don't alter even when the situation warrants






5. The interplay between encoding and decoding messages






6. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






7. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






8. To say something in return: make an answer; to react in response






9. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






10. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






11. Stage of the five-step - active-listening model involves answering and giving feedback.






12. Submitting the same work for more than one class






13. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






14. A response that shows you care about the person and value what they have to say






15. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






16. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






17. A leadership style in which the leader is hands-off and allows members to make decisions on their own






18. When employers use internet searches and social networking sites to find out information or screen potential hires






19. When a team meaner slacks off because he know the work will get done regardless of his effort






20. The source's act of transforming an idea into a message to transmit to a receiver






21. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






22. Coming to group conclusion without critical thinking or evaluation of alternatives






23. A sense of 'stuckness' when trying to write

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24. Communicators who are located in physical proximity (such as the same room)






25. The act of interpreting a situation and treating the interpretation as real






26. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






27. The organization style used for referencing citations in your actual presentation






28. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






29. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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30. A learned system of meanings which help us make sense in our everyday surroundings






31. The result of an act of encoding






32. A leadership style in which the leader makes decisions by herself






33. Revealing personal or intimate information to an online audience






34. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






35. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






36. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






37. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






38. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






39. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






40. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






41. The overall feel of the group - composed of all the group's relationships






42. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






43. To pay attention to sound. To hear something with thoughtful attention: give consideration






44. The anxiety a person experiences when speaking in public






45. The minimum number of people needed to achieve the desired results






46. The normal anxiety people experience when they find themselves in a stressful situation






47. A method that allows a public speaker to integrate research into the body of their text






48. This type of leader emphasizes accomplishing goals and managing time above all else






49. Falsely representing any material obtained from another source as your own work






50. The process in which you are engaging when you share personal or intimate information with an online audience