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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






2. Communication that is not occurring in real time






3. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






4. Audience members' likes and dislikes






5. The recipient of a message






6. The affective aspect of a message






7. The organization style used for referencing citations in your actual presentation






8. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






9. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






10. The Greek word meaning 'credibility'






11. A leadership style in which the leader is hands-off and allows members to make decisions on their own






12. Cultures that view conflict as a threat and to be avoided






13. Communication that is not occurring in real-time






14. A statement used in your presentation that demonstrates why the source you are referring to is credible






15. A culture in which meaning is expressed through explicit verbal messages






16. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






17. Stage of the five-step - active-listening model involves answering and giving feedback.






18. This type of communication apprehension occurs only in particular - and typically stressful - contexts






19. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






20. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






21. The receiver's act of attaching meaning to a message sent by a source






22. Originator of a message






23. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






24. To bring to mind or think of again; to keep in mind for attention or consideration






25. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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26. Recasting your interpretation of an event from a different perspective






27. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






28. To pay attention to sound. To hear something with thoughtful attention: give consideration






29. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






30. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






31. A type of therapy that helps alleviate people's fears through directed conversation






32. The extent to which the message after transmission is similar to the message originally transmitted






33. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






34. What are the two levels/types of meaning every message transmits?






35. Being consciously aware of - and paying attention to our communication behavior






36. The tendency of a person to avoid social interaction






37. Motivating team members by connecting them to a greater ideal






38. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






39. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






41. When employers use internet searches and social networking sites to find out information or screen potential hires






42. Location - cultural differences - gender styles






43. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






44. A sense of 'stuckness' when trying to write

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45. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






46. In postmodern ethics - the obligation to respond to the actions of others






47. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






48. The first stage of hearing is when you receive the message (or listen to it)






49. An audience-centered approach to communication in which other perspectives are taken into account






50. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc