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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






2. To pay attention to sound. To hear something with thoughtful attention: give consideration






3. The anxiety a person experiences when speaking in public






4. A leadership style in which members participate in the decision-making process






5. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






6. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






7. Originator of a message






8. Our public selves that make up who we want to be seen as






9. The act of interpreting a situation and treating the interpretation as real






10. Audience members' likes and dislikes






11. A type of therapy that helps alleviate people's fears through directed conversation






12. Specialized and complicated terminology used by a particular discipline






13. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






14. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






15. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






16. Service provider used for sending digital communication; usually associated with emails






17. The organization style used for referencing citations in your actual presentation






18. Standards for behavior that people don't alter even when the situation warrants






19. The medium through which a message passes on its way from source to receiver






20. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






21. Feeling that you are an unwelcome focus of attention






22. Process of communicating and interpreting communication—the official communication terms for these processes






23. A leadership style in which the leader makes decisions by herself






24. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






25. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






26. Mediated communication that occurs with both participants attending message exchange in real-time






27. 'Learning' through experience that you can't change a situation






28. A sense of 'stuckness' when trying to write

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29. Recasting your interpretation of an event from a different perspective






30. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






31. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






32. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






33. A culture in which meaning is expressed through explicit verbal messages






34. The capabilities of the technology used to communicate online






35. An audience-centered approach to communication in which other perspectives are taken into account






36. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






37. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






38. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






39. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






40. Falsely representing any material obtained from another source as your own work






41. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






42. When employers use internet searches and social networking sites to find out information or screen potential hires






43. Coming to group conclusion without critical thinking or evaluation of alternatives






44. A leadership style in which the leader is hands-off and allows members to make decisions on their own






45. Taking another person's work in full and representing it as your one while making little or nor change to the material






46. Motivating team members by connecting them to a greater ideal






47. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






48. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






49. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






50. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'