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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






2. A sense of 'stuckness' when trying to write

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3. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






5. The first stage of hearing is when you receive the message (or listen to it)






6. Communicators who are located in physical proximity (such as the same room)






7. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






8. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






9. What an audience members judge to be right or wrong






10. Two or more people working together to produce a result they could not have produced on their own






11. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






13. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






14. Stage of the five-step - active-listening model involves answering and giving feedback.






15. The tendency of a person to avoid social interaction






16. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






17. Motivating team members using a system of rewards and punishments






18. Communication that is not occurring in real time






19. The capabilities of the technology used to communicate online






20. The process in which you are engaging when you share personal or intimate information with an online audience






21. From the Greek word for 'the word;' it is translated as logic






22. The overall feel of the group - composed of all the group's relationships






23. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






24. Statistical data about an audience






25. A leadership style in which the leader is hands-off and allows members to make decisions on their own






26. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






27. Coming to group conclusion without critical thinking or evaluation of alternatives






28. A method that allows a public speaker to integrate research into the body of their text






29. Submitting the same work for more than one class






30. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






31. A leadership style in which the leader makes decisions by herself






32. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






33. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






34. Therapeutic technique that helps alleviate people's fear through directed conversation






35. The normal anxiety people experience when they find themselves in a stressful situation






36. What audience members hold to be true or false






37. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






38. Documented tasks assigned to a member for completion by a particular time






39. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






40. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






41. The extent to which the message after transmission is similar to the message originally transmitted






42. A statement used in your presentation that demonstrates why the source you are referring to is credible






43. The act of interpreting a situation and treating the interpretation as real






44. The Greek word meaning 'credibility'






45. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






46. The recipient of a message






47. A learned system of meanings which help us make sense in our everyday surroundings






48. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






49. Being adaptive - creative - and experimental in your communication style






50. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other