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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being consciously aware of - and paying attention to our communication behavior






2. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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3. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






4. Communicators who are located in physical proximity (such as the same room)






5. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






6. Specialized and complicated terminology used by a particular discipline






7. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






8. What are the two levels/types of meaning every message transmits?






9. The source's act of transforming an idea into a message to transmit to a receiver






10. The act of interpreting a situation and treating the interoperation as real






11. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






12. A tension between two opposing but valuable preferences






13. The interplay between encoding and decoding messages






14. The overall feel of the group - composed of all the group's relationships






15. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






16. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






17. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






18. The general predisposition to avoid situations that require communication






19. The organization style used for referencing citations in your actual presentation






20. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






21. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






22. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






23. Cultures that view conflict as natural and potentially positive






24. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






25. To bring to mind or think of again; to keep in mind for attention or consideration






26. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






27. A sense of 'stuckness' when trying to write

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28. The way in which people segment a sequence of words or behaviors






29. Cues to let the speaker know you're listening






30. The recipient of a message






31. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






32. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






33. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






34. A method that allows a public speaker to integrate research into the body of their text






35. The capabilities of the technology used to communicate online






36. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






37. Having multiple types of connections with another person in your group






38. Feeling that you are an unwelcome focus of attention






39. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






40. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






41. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






42. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






43. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






44. An audience-centered approach to communication in which other perspectives are taken into account






45. When employers use internet searches and social networking sites to find out information or screen potential hires






46. The extent to which the message after transmission is similar to the message originally transmitted






47. Standards for behavior that people don't alter even when the situation warrants






48. Statistical data about an audience






49. Revealing personal or intimate information to an online audience






50. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness