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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two or more people working together to produce a result they could not have produced on their own
synergy
pseudonym
conflict of interest
backchanneling cues
2. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
deontology
plagiarism
postmodern ethics
backchanneling cues
3. The extent to which the message after transmission is similar to the message originally transmitted
decoding
climate
deontology
fidelity
4. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
incremental plagiarism
message
intercultural communication
labeling
5. From the Greek word for 'the word;' it is translated as logic
factors that can increase stage fright
labeling
logos
shyness
6. Audience members' likes and dislikes
attitudes
source
dialectic
encoding and decoding
7. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
factors that can increase stage fright
labeling
situational anxiety
domain
8. To say something in return: make an answer; to react in response
respond
encoding and decoding
two-pizza team
learned helplessness
9. 'Learning' through experience that you can't change a situation
labeling
ethos
flexible intercultural communication
learned helplessness
10. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status
co-located
asynchronous communication
shyness
demographics
11. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation
positive reinforcement
communication is irreversible
responsibility
systematic desensitization
12. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
remember
globalization
laissez-faire leadership
beliefs
13. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
culture
pseudonym
reticence
rigid rules
14. Specialized and complicated terminology used by a particular discipline
communication
provinsialism
consequentialism
jargon
15. Service provider used for sending digital communication; usually associated with emails
positive reinforcement
incremental plagiarism
fidelity
domain
16. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
beliefs
audience
demographics
understand
17. The medium through which a message passes on its way from source to receiver
reticence
demographic profile
communication
channel
18. Communication that is not occurring in real time
respond
Editorial columns (opinions pieces)
asynchronous communication
authoritarian leadership
19. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests
audience
ethical dilemma
social loafing
flexible intercultural communication
20. Describes the physical process of sound waves bouncing off of an eardrum
channel
least group size
action items
hearing
21. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels
audience analysis
visualization
shyness
high-context culture
22. The receiver's act of attaching meaning to a message sent by a source
large-power distance
laissez-faire leadership
decoding
global plagiarism
23. Statistical data about an audience
interpret
demographics
direct quoting
writer's block
24. Taking another person's work in full and representing it as your one while making little or nor change to the material
global plagiarism
discriminate
patchwork plagiarism
disclose
25. When a team meaner slacks off because he know the work will get done regardless of his effort
social loafing
discriminate
plagiarism
democratic leadership
26. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another
labeling
positive reinforcement
conflict of interest
democratic leadership
27. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
oral citations
feedback
ethics
logos
28. A culture in which meaning is expressed through explicit verbal messages
low-context culture
relationship
respond
rigid rules
29. The affective aspect of a message
laissez-faire leadership
communication
stage fright
relationship
30. Therapeutic technique that helps alleviate people's fear through directed conversation
two-pizza team
virtue ethics
reframing
cognitive therapy
31. What are the two levels/types of meaning every message transmits?
postmodern ethics
disclose
audience
content and relationship
32. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
writer's block
parenthetical citations
you cannot not communicate
labeling
33. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
social loafing
task leader
small power distance
Maslow's Hierarchy of Needs
34. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
authoritarian leadership
multiple submissions
cognitive therapy
35. Process of communicating and interpreting communication—the official communication terms for these processes
audience adaptation
encoding and decoding
learned helplessness
ethical dilemma
36. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means
task leader
content
message
communication
37. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
logos
hearing
pseudonym
groupthink
38. Originator of a message
task leader
communication
source
interpret
39. The overall feel of the group - composed of all the group's relationships
stage fright
climate
communication
asynchronous
40. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences
advantages of working in teams
qualifier
visualization
patchwork plagiarism
41. The process in which you are engaging when you share personal or intimate information with an online audience
disclosure
large-power distance
rhetorical sensitivity
understand
42. A type of therapy that helps alleviate people's fears through directed conversation
cognitive therapy
least group size
conflict of interest
action items
43. Cultures that view conflict as natural and potentially positive
weak uncertainty avoidance
attitudes
message
encoding and decoding
44. Mediated communication that occurs with both participants attending message exchange in real-time
discriminate
synchronous
action items
communication apprehension
45. Documented tasks assigned to a member for completion by a particular time
responding
permanence of records
action items
laissez-faire leadership
46. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
negligence
synchronous
consensus
understand
47. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences
discriminate
responding
culture
content and relationship
48. The process of stating verbatim - in a presentation - information derived from an author other than oneself
attitudes
negligence
direct quoting
situational anxiety
49. A method that allows a public speaker to integrate research into the body of their text
remember
encoding and decoding
parenthetical citations
channel
50. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members
audience-centered presenter
Editorial columns (opinions pieces)
learned helplessness
jargon