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Test your basic knowledge |
Professional Communication Skills Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Coming to group conclusion without critical thinking or evaluation of alternatives
groupthink
source
values
individualism
2. The minimum number of people needed to achieve the desired results
responding
democratic leadership
least group size
rhetorical sensitivity
3. The recipient of a message
dispositional communication anxiety
positive reinforcement
receiver
two-pizza team
4. Therapeutic technique that helps alleviate people's fear through directed conversation
cognitive therapy
responding
audience
discriminate
5. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior
asynchronous
direct quoting
flexible intercultural communication
ethics
6. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
subjective listening
situational anxiety
action items
7. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness
cognitive therapy
multiplexity
audience analysis
attitudes
8. A type of therapy that helps alleviate people's fears through directed conversation
conspicuousness
message
responsibility
cognitive therapy
9. Submitting the same work for more than one class
subjective listening
conflict of interest
direct quoting
multiple submissions
10. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept
two-pizza team
you cannot not communicate
groupthink
groupthink
11. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people
oral citations
audience analysis
utilitarianism
demographics
12. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
intercultural communication
small power distance
message
hearing
13. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions
transactional leadership
contextual barriers to listening
virtue ethics
low cues
14. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
psychographic profile
receiver
dispositional communication anxiety
audience adaptation
15. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea
authoritarian leadership
provinsialism
hearing
message
16. Taking another person's work in full and representing it as your one while making little or nor change to the material
large-power distance
channel
global plagiarism
punctuation
17. Recasting your interpretation of an event from a different perspective
reframing
evaluate
advantages of working in teams
action items
18. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
globalization
authoritarian leadership
advantages of working in teams
conflict of interest
19. The process in which you are engaging when you share personal or intimate information with an online audience
attitudes
noise
disclosure
pseudonym
20. The extent to which the message after transmission is similar to the message originally transmitted
fidelity
labeling
affordances
incremental plagiarism
21. The process of stating verbatim - in a presentation - information derived from an author other than oneself
cognitive reconstructing
content and relationship
values
direct quoting
22. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds
demographic profile
collectivism
parenthetical citations
deontology
23. A method that allows a public speaker to integrate research into the body of their text
qualities that define communication
parenthetical citations
provinsialism
weak uncertainty avoidance
24. The medium through which a message passes on its way from source to receiver
labeling
channel
plagiarism
backchanneling cues
25. The perspective that the ethical quality of an action should be determined by evaluating its consequences
labeling
labeling
consequentialism
ethical dilemma
26. Describes the physical process of sound waves bouncing off of an eardrum
demographics
Editorial columns (opinions pieces)
hearing
ethical dilemma
27. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk
conspicuousness
you cannot not communicate
values
factors that can increase stage fright
28. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
communication apprehension
social loafing
collectivism
reframing
29. The substantive aspect of a message
content
parenthetical citations
shyness
rhetorical sensitivity
30. Being consciously aware of - and paying attention to our communication behavior
face
small power distance
intercultural communication
mindful communication
31. This type of leader emphasizes accomplishing goals and managing time above all else
task leader
patchwork plagiarism
transformational leadership
synergy
32. Feeling that you are an unwelcome focus of attention
conspicuousness
decoding
culture
virtue ethics
33. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news
paraphrasing
multiplexity
climate
Editorial columns (opinions pieces)
34. From the Greek word for 'the word;' it is translated as logic
logos
self-interest
democratic leadership
asynchronous
35. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing
oral citations
incremental plagiarism
attitudes
demographics
36. A leadership style in which the leader makes decisions by herself
content and relationship
co-located
authoritarian leadership
nominal group technique
37. The capabilities of the technology used to communicate online
remember
affordances
rigid rules
social loafing
38. The first stage of hearing is when you receive the message (or listen to it)
Editorial columns (opinions pieces)
receive
responsibility
co-located
39. Motivating team members using a system of rewards and punishments
demographics
kickoff meeting
disclosure
transactional leadership
40. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities
provinsialism
groupthink
qualifier
feedback
41. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty
demographic profile
qualifier
understand
logos
42. Those upon whom the ideas - feelings - information - e.g. the message - are presented
beliefs
audience
communication apprehension
deontology
43. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group
fields
affordances
nominal group technique
communication apprehension
44. What an audience members judge to be right or wrong
jargon
values
dialectic
rigid rules
45. Reward for engaging in some activity. Example: when an audience applauds you during a presentation
fields
audience
values
positive reinforcement
46. The result of an act of encoding
ethics
individualism
subjective listening
message
47. This type of communication apprehension occurs only in particular - and typically stressful - contexts
situational anxiety
shyness
audience
jargon
48. Statistical data about an audience
weak uncertainty avoidance
asynchronous
demographics
reticence
49. Two or more people working together to produce a result they could not have produced on their own
synergy
decoding
positive reinforcement
conspicuousness
50. A sense of 'stuckness' when trying to write
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