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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






2. Communicators who are located in physical proximity (such as the same room)






3. Location - cultural differences - gender styles






4. The overall feel of the group - composed of all the group's relationships






5. A type of therapy that helps alleviate people's fears through directed conversation






6. Stage of the five-step - active-listening model involves answering and giving feedback.






7. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






8. Being consciously aware of - and paying attention to our communication behavior






9. Falsely representing any material obtained from another source as your own work






10. Having multiple types of connections with another person in your group






11. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






12. Communication that is not occurring in real time






13. Those upon whom the ideas - feelings - information - e.g. the message - are presented






14. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






15. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






16. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






17. Standards for behavior that people don't alter even when the situation warrants






18. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






19. Statistical data about an audience






20. To pay attention to sound. To hear something with thoughtful attention: give consideration






21. 'Learning' through experience that you can't change a situation






22. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






23. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later






24. Shyness or communication apprehension






25. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






26. When employers use internet searches and social networking sites to find out information or screen potential hires






27. A response that shows you care about the person and value what they have to say






28. Submitting the same work for more than one class






29. The normal anxiety people experience when they find themselves in a stressful situation






30. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






31. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






32. A leadership style in which members participate in the decision-making process






33. Recasting your interpretation of an event from a different perspective






34. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






35. Mediated communication that occurs with both participants attending message exchange in real-time






36. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






37. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






38. Coming to group conclusion without critical thinking or evaluation of alternatives






39. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






40. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness






41. A sense of 'stuckness' when trying to write

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42. The result of an act of encoding






43. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






44. Documented tasks assigned to a member for completion by a particular time






45. Any condition that affects the fidelity of the message being sent (internal or external)






46. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






47. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






48. The capabilities of the technology used to communicate online






49. A leadership style in which the leader is hands-off and allows members to make decisions on their own






50. Cultures that view conflict as a threat and to be avoided