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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time






2. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






3. Cues to let the speaker know you're listening






4. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






5. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






6. The recipient of a message






7. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






8. The capabilities of the technology used to communicate online






9. What an audience members judge to be right or wrong






10. Statistical data about an audience






11. If in an argument with a friend you may say something you regret but can't take it back






12. Coming to group conclusion without critical thinking or evaluation of alternatives






13. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






14. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






15. The anxiety a person experiences when speaking in public






16. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






17. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






18. Those upon whom the ideas - feelings - information - e.g. the message - are presented






19. A leadership style in which the leader makes decisions by herself






20. A culture in which meaning is expressed through explicit verbal messages






21. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






22. From the Greek word for 'the word;' it is translated as logic






23. Mediated communication that occurs with both participants attending message exchange in real-time






24. Location - cultural differences - gender styles






25. Communicators who are located in physical proximity (such as the same room)






26. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






27. The extent to which the message after transmission is similar to the message originally transmitted






28. The way in which people segment a sequence of words or behaviors






29. Cultures that view conflict as a threat and to be avoided






30. 'Learning' through experience that you can't change a situation






31. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






32. The source's act of transforming an idea into a message to transmit to a receiver






33. An audience-centered approach to communication in which other perspectives are taken into account






34. A leadership style in which the leader is hands-off and allows members to make decisions on their own






35. The medium through which a message passes on its way from source to receiver






36. Therapeutic technique that helps alleviate people's fear through directed conversation






37. When a team meaner slacks off because he know the work will get done regardless of his effort






38. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






39. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






40. The process of stating verbatim - in a presentation - information derived from an author other than oneself






41. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






42. The general predisposition to avoid situations that require communication






43. Communication that is not occurring in real time






44. The substantive aspect of a message






45. A statement used in your presentation that demonstrates why the source you are referring to is credible






46. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






47. A learned system of meanings which help us make sense in our everyday surroundings






48. Motivating team members using a system of rewards and punishments






49. Any condition that affects the fidelity of the message being sent (internal or external)






50. The perspective that the ethical quality of an action should be determined by evaluating its consequences