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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The act of interpreting a situation and treating the interoperation as real






2. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






3. When a team meaner slacks off because he know the work will get done regardless of his effort






4. In postmodern ethics - the obligation to respond to the actions of others






5. A response that shows you care about the person and value what they have to say






6. Communication that is not occurring in real-time






7. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






8. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






9. Coming to group conclusion without critical thinking or evaluation of alternatives






10. What an audience members judge to be right or wrong






11. The affective aspect of a message






12. Submitting the same work for more than one class






13. The capabilities of the technology used to communicate online






14. The general predisposition to avoid situations that require communication






15. The source's act of transforming an idea into a message to transmit to a receiver






16. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






17. Statistical data about an audience






18. Falsely representing any material obtained from another source as your own work






19. Our public selves that make up who we want to be seen as






20. Stage of the five-step - active-listening model involves answering and giving feedback.






21. Any condition that affects the fidelity of the message being sent (internal or external)






22. The anxiety a person experiences when speaking in public






23. Having multiple types of connections with another person in your group






24. The substantive aspect of a message






25. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






26. To say something in return: make an answer; to react in response






27. The way in which people segment a sequence of words or behaviors






28. Service provider used for sending digital communication; usually associated with emails






29. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






30. A statement used in your presentation that demonstrates why the source you are referring to is credible






31. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






32. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






33. To bring to mind or think of again; to keep in mind for attention or consideration






34. The medium through which a message passes on its way from source to receiver






35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






36. The Greek word meaning 'credibility'






37. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






38. Audience members' likes and dislikes






39. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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40. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






41. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






42. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






43. Mediated communication that occurs with both participants attending message exchange in real-time






44. The act of interpreting a situation and treating the interpretation as real






45. Cues to let the speaker know you're listening






46. Standards for behavior that people don't alter even when the situation warrants






47. Modifying or changing the structure - design and/or delivery of your speech to your listeners to enhance message clarity - as well as making your examples and illustrations specifically applicable to your audience to help achieve and maintain audienc






48. The interplay between encoding and decoding messages






49. Therapeutic technique that helps alleviate people's fear through directed conversation






50. Proactively and systematically gathering and reviewing information about those whom you will be presenting your message in an effort to increase presentation effectiveness