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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






2. Standards for behavior that people don't alter even when the situation warrants






3. The process in which you are engaging when you share personal or intimate information with an online audience






4. The general predisposition to avoid situations that require communication






5. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






6. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






7. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






8. A leadership style in which members participate in the decision-making process






9. Our public selves that make up who we want to be seen as






10. The medium through which a message passes on its way from source to receiver






11. An audience-centered approach to communication in which other perspectives are taken into account






12. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






13. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation






14. Describes the physical process of sound waves bouncing off of an eardrum






15. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






16. Recasting your interpretation of an event from a different perspective






17. A sense of 'stuckness' when trying to write

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18. This type of leader emphasizes accomplishing goals and managing time above all else






19. The act of interpreting a situation and treating the interpretation as real






20. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






21. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






22. Mediated communication that occurs with both participants attending message exchange in real-time






23. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






24. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






25. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






26. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






27. Feeling that you are an unwelcome focus of attention






28. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






29. When a team meaner slacks off because he know the work will get done regardless of his effort






30. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






31. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






32. A leadership style in which the leader is hands-off and allows members to make decisions on their own






33. From the Greek word for 'the word;' it is translated as logic






34. The affective aspect of a message






35. Cues to let the speaker know you're listening






36. The extent to which the message after transmission is similar to the message originally transmitted






37. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






38. The process of stating verbatim - in a presentation - information derived from an author other than oneself






39. The result of an act of encoding






40. To bring to mind or think of again; to keep in mind for attention or consideration






41. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






42. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






43. Communication that is not occurring in real time






44. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






45. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






46. Coming to group conclusion without critical thinking or evaluation of alternatives






47. What audience members hold to be true or false






48. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






49. Those upon whom the ideas - feelings - information - e.g. the message - are presented






50. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






Can you answer 50 questions in 15 minutes?



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