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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two or more people working together to produce a result they could not have produced on their own






2. The receiver's act of attaching meaning to a message sent by a source






3. This type of leader emphasizes accomplishing goals and managing time above all else






4. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






5. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






6. The Greek word meaning 'credibility'






7. Revealing personal or intimate information to an online audience






8. Lack of reward for engaging in a particular activity. In this case - specifically - children seldom encouraged to - or actively discouraged from - practicing communication skills






9. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






10. Service provider used for sending digital communication; usually associated with emails






11. Feeling that you are an unwelcome focus of attention






12. If in an argument with a friend you may say something you regret but can't take it back






13. Considering the benefits or consequences of an action for oneself first - and for others second






14. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






15. The substantive aspect of a message






16. A statement used in your presentation that demonstrates why the source you are referring to is credible






17. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






18. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

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19. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






20. The process of stating verbatim - in a presentation - information derived from an author other than oneself






21. A method that allows a public speaker to integrate research into the body of their text






22. The capabilities of the technology used to communicate online






23. A sense of 'stuckness' when trying to write

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24. This type of communication apprehension occurs only in particular - and typically stressful - contexts






25. Standards for behavior that people don't alter even when the situation warrants






26. Motivating team members using a system of rewards and punishments






27. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






28. Coming to group conclusion without critical thinking or evaluation of alternatives






29. Process of communicating and interpreting communication—the official communication terms for these processes






30. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






31. Originator of a message






32. Shyness or communication apprehension






33. Communication that is not occurring in real-time






34. Submitting the same work for more than one class






35. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






36. A culture in which meaning is expressed through explicit verbal messages






37. A leadership style in which the leader is hands-off and allows members to make decisions on their own






38. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






39. To bring to mind or think of again; to keep in mind for attention or consideration






40. The normal anxiety people experience when they find themselves in a stressful situation






41. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






42. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






43. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






44. Statistical data about an audience






45. The process in which you are engaging when you share personal or intimate information with an online audience






46. Falsely representing any material obtained from another source as your own work






47. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






48. Those upon whom the ideas - feelings - information - e.g. the message - are presented






49. A learned system of meanings which help us make sense in our everyday surroundings






50. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






Can you answer 50 questions in 15 minutes?



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