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Test your basic knowledge |
Professional Communication Skills Vocab
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Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 'Learning' through experience that you can't change a situation
learned helplessness
backchanneling cues
systematic desensitization
writer's block
2. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation
logos
demographics
direct quoting
intercultural communication
3. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind
hearing
subjective listening
rhetorical sensitivity
message
4. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions
incremental plagiarism
cognitive therapy
responsibility
postmodern ethics
5. Two or more people working together to produce a result they could not have produced on their own
rhetorical sensitivity
logos
fields
synergy
6. Any condition that affects the fidelity of the message being sent (internal or external)
noise
small power distance
synchronous
advantages of working in teams
7. Communication that is not occurring in real-time
pseudonym
audience
asynchronous
ethos
8. Being adaptive - creative - and experimental in your communication style
global plagiarism
content
groupthink
flexible intercultural communication
9. The affective aspect of a message
learned helplessness
incremental plagiarism
evaluate
relationship
10. A leadership style in which members participate in the decision-making process
punctuation
global plagiarism
democratic leadership
low cues
11. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation
deontology
message
advantages of working in teams
asynchronous communication
12. The tendency of a person to avoid social interaction
democratic leadership
shyness
decoding
low-context culture
13. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work
social loafing
conflict of interest
nominal group technique
psychographic profile
14. Cultures that view conflict as a threat and to be avoided
strong uncertainty avoidance
climate
direct quoting
nominal group technique
15. The anxiety a person experiences when speaking in public
audience analysis
synchronous
stage fright
respond
16. Being consciously aware of - and paying attention to our communication behavior
direct quoting
nominal group technique
mindful communication
weak uncertainty avoidance
17. A sense of 'stuckness' when trying to write
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18. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'
affordances
visualization
intercultural communication
talkaholic
19. An audience-centered approach to communication in which other perspectives are taken into account
rhetorical sensitivity
channel
affordances
labeling
20. Taking another person's work in full and representing it as your one while making little or nor change to the material
respond
global plagiarism
cognitive therapy
oral citations
21. Location - cultural differences - gender styles
individualism
globalization
contextual barriers to listening
you cannot not communicate
22. A tension between two opposing but valuable preferences
dialectic
situational anxiety
labeling
audience-centered presenter
23. The act of interpreting a situation and treating the interpretation as real
dialectic
labeling
conspicuousness
logos
24. The act of interpreting a situation and treating the interoperation as real
cybervetting
factors that can increase stage fright
cognitive therapy
labeling
25. The organization style used for referencing citations in your actual presentation
ethics
oral citations
two-pizza team
demographic profile
26. Motivating team members by connecting them to a greater ideal
conflict of interest
transformational leadership
direct quoting
content and relationship
27. A type of therapy that helps alleviate people's fears through directed conversation
reticence
communication is irreversible
cognitive therapy
social loafing
28. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties
deontology
least group size
social loafing
incremental plagiarism
29. Service provider used for sending digital communication; usually associated with emails
climate
edited books
domain
content
30. When employers use internet searches and social networking sites to find out information or screen potential hires
communication is irreversible
cybervetting
low-context culture
global plagiarism
31. Communication that is not occurring in real time
asynchronous communication
consequentialism
affordances
subjective listening
32. Describes the physical process of sound waves bouncing off of an eardrum
message
hearing
transformational leadership
logos
33. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way
punctuation
disclosure
dialectic
consensus
34. One feature of many online communication technologies - particularly text-based. Communication and messages are logged or achieved in one or more places and can be accessed later
kickoff meeting
least group size
permanence of records
audience-centered presenter
35. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution
high-context culture
patchwork plagiarism
consensus
permanence of records
36. Audience members' likes and dislikes
provinsialism
situational anxiety
laissez-faire leadership
attitudes
37. The medium through which a message passes on its way from source to receiver
beliefs
qualities that define communication
channel
mindful communication
38. The changes in culture - the industrialization of work - the shift from villages to towns and cities - the rise of individualism - decline of community - and the technological advances that account for our present social situation
labeling
laissez-faire leadership
globalization
asynchronous
39. Considering the benefits or consequences of an action for oneself first - and for others second
advantages of working in teams
postmodern ethics
self-interest
cognitive therapy
40. The capabilities of the technology used to communicate online
asynchronous communication
affordances
responsibility
nominal group technique
41. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'
dispositional communication anxiety
visualization
permanence of records
advantages of working in teams
42. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals
demographic profile
fields
audience-centered presenter
transformational leadership
43. Process of communicating and interpreting communication—the official communication terms for these processes
encoding and decoding
synchronous
laissez-faire leadership
listen
44. What an audience members judge to be right or wrong
values
ethos
audience analysis
individualism
45. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character
pseudonym
talkaholic
climate
high-context culture
46. Specialized and complicated terminology used by a particular discipline
consequentialism
reticence
laissez-faire leadership
jargon
47. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs
logos
individualism
cognitive therapy
synergy
48. What are the two levels/types of meaning every message transmits?
respond
self-interest
content and relationship
reframing
49. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience
encoding
subjective listening
psychographic profile
least group size
50. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure
small power distance
receive
authoritarian leadership
fields
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