Test your basic knowledge |

Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






2. Motivating team members using a system of rewards and punishments






3. A learned system of meanings which help us make sense in our everyday surroundings






4. A way of better understanding your audience by compiling statistical data relative to audience members' backgrounds






5. Revealing personal or intimate information to an online audience






6. Being adaptive - creative - and experimental in your communication style






7. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






8. Audience members' likes and dislikes






9. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






10. The general predisposition to avoid situations that require communication






11. This type of leader emphasizes accomplishing goals and managing time above all else






12. The normal anxiety people experience when they find themselves in a stressful situation






13. Describes the physical process of sound waves bouncing off of an eardrum






14. The perspective that the ethical quality of an action should be determined by evaluating its consequences






15. The act of interpreting a situation and treating the interpretation as real






16. A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones






17. The consequentialist principle that one should choose the course of action that creates the most god for the greatest number of people






18. The substantive aspect of a message






19. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






20. When a team meaner slacks off because he know the work will get done regardless of his effort






21. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






22. The minimum number of people needed to achieve the desired results






23. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






24. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






25. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






26. Being consciously aware of - and paying attention to our communication behavior






27. The tendency of a person to avoid social interaction






28. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






29. The affective aspect of a message






30. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






31. Coming to group conclusion without critical thinking or evaluation of alternatives






32. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






33. Having multiple types of connections with another person in your group






34. A type of therapy that helps alleviate people's fears through directed conversation






35. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






36. This theory of audience analysis argues that audience members have a variety of needs that range from physiological needs to self-actualization needs

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


37. Refers to audience members' general likes and dislikes in relation to particular subjects






38. The source's act of transforming an idea into a message to transmit to a receiver






39. A way of better understanding your audience by compiling attitudinal information relative to values - beliefs - and ideology of your audience






40. The interplay between encoding and decoding messages






41. Taking another person's work in full and representing it as your one while making little or nor change to the material






42. Shyness or communication apprehension






43. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






44. Communication that is not occurring in real time






45. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






46. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






47. The process in which you are engaging when you share personal or intimate information with an online audience






48. The act of interpreting a situation and treating the interoperation as real






49. What audience members hold to be true or false






50. Motivating team members by connecting them to a greater ideal