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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






2. A leadership style in which members participate in the decision-making process






3. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






4. Specialized and complicated terminology used by a particular discipline






5. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






6. Our public selves that make up who we want to be seen as






7. The source's act of transforming an idea into a message to transmit to a receiver






8. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






9. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






10. Documented tasks assigned to a member for completion by a particular time






11. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






12. Failing to properly attribute to a specific piece of information to its source - including faulty paraphrasing






13. An audience-centered approach to communication in which other perspectives are taken into account






14. The interplay between encoding and decoding messages






15. Communication that is not occurring in real time






16. Motivating team members by connecting them to a greater ideal






17. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






18. 'Learning' through experience that you can't change a situation






19. Submitting the same work for more than one class






20. Characteristics of the audience a speaker might want to know before a speech - such as - ethnicity - ages - education level - sex - socio-economic status






21. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






22. The result of an act of encoding






23. A statement used in your presentation that demonstrates why the source you are referring to is credible






24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






25. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work






26. The recipient of a message






27. Areas of the citations- like author - title - journal title - abstract or full text- that are found in various journals






28. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






29. The substantive aspect of a message






30. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






31. The process of stating verbatim - in a presentation - information derived from an author other than oneself






32. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






33. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






34. Cultures like the US - Canada - and Western Europe who value individual identity - individual rights over group rights - and individual needs over group needs






35. From the Greek word for 'the word;' it is translated as logic






36. A tension between two opposing but valuable preferences






37. Hierarchical cultures where there is a clear chain of command and communication interactions are dependent on where one's position falls on the hierarchy






38. A leadership style in which the leader makes decisions by herself






39. Ideas - feelings - information - and the like presented to an audience through a variety of methods as selected by the presenter - and preferably developed at all times with the audience in mind






40. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






41. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






42. The capabilities of the technology used to communicate online






43. Service provider used for sending digital communication; usually associated with emails






44. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






45. The normal anxiety people experience when they find themselves in a stressful situation






46. The receiver's act of attaching meaning to a message sent by a source






47. To bring to mind or think of again; to keep in mind for attention or consideration






48. What an audience members judge to be right or wrong






49. The act of interpreting a situation and treating the interoperation as real






50. If in an argument with a friend you may say something you regret but can't take it back






Can you answer 50 questions in 15 minutes?



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