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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documented tasks assigned to a member for completion by a particular time






2. The way in which people segment a sequence of words or behaviors






3. The tendency of a person to avoid social interaction






4. One who is ever-mindful of the audience in making his/her presentation - and who adapts to the changing nature of message delivery given the human facets of audience members






5. Therapeutic technique that helps alleviate people's fear through directed conversation






6. Taking another person's work in full and representing it as your one while making little or nor change to the material






7. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






8. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






9. Recasting your interpretation of an event from a different perspective






10. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






11. The receiver's act of attaching meaning to a message sent by a source






12. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






13. Communicators who are located in physical proximity (such as the same room)






14. The affective aspect of a message






15. Revealing personal or intimate information to an online audience






16. Combining information from several different sources to create your work and either failing to properly cite them all or failing to add your own original contribution






17. A situation in which person or organization has multiple has multiple interest at stake in a decision - and motivations form one of those interests may corrupt decisions made about another






18. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






19. To explain or tell the meaning of; to conceive in the light of individual belief - judgment - or circumstance






20. Any condition that affects the fidelity of the message being sent (internal or external)






21. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






22. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






23. A statement used in your presentation that demonstrates why the source you are referring to is credible






24. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






25. This refers to a tendency for group members to seek social harmony so much that it negatively impacts their decision-making abilities






26. Cues to let the speaker know you're listening






27. The anxiety a person experiences when speaking in public






28. Describes the physical process of sound waves bouncing off of an eardrum






29. A learned system of meanings which help us make sense in our everyday surroundings






30. If in an argument with a friend you may say something you regret but can't take it back






31. Having multiple types of connections with another person in your group






32. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






33. Having more information - stimulating creativity - a system of checks - better decision-making process - division of labor - motivation






34. Audience members' likes and dislikes






35. This type of leader emphasizes accomplishing goals and managing time above all else






36. Communication that is not occurring in real-time






37. To pay attention to sound. To hear something with thoughtful attention: give consideration






38. Statistical data about an audience






39. The general predisposition to avoid situations that require communication






40. What audience members hold to be true or false






41. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






42. The normal anxiety people experience when they find themselves in a stressful situation






43. To mark or perceive the distinguishing or peculiar features of; to distinguish by discerning or exposing differences






44. A leadership style in which members participate in the decision-making process






45. Falsely representing any material obtained from another source as your own work






46. Those upon whom the ideas - feelings - information - e.g. the message - are presented






47. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






48. Being consciously aware of - and paying attention to our communication behavior






49. Communication that is not occurring in real time






50. Process of communicating and interpreting communication—the official communication terms for these processes