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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Location - cultural differences - gender styles






2. The minimum number of people needed to achieve the desired results






3. The process where you rearticulate - in your words - what you learned from consulting the research of an original author






4. Cues to let the speaker know you're listening






5. A type of book that does not consist of one comprehensive study but instead a number of studies written by various authors






6. The general predisposition to avoid situations that require communication






7. The process in which you are engaging when you share personal or intimate information with an online audience






8. Falsely representing any material obtained from another source as your own work






9. Being adaptive - creative - and experimental in your communication style






10. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






11. Many digital communication technologies - particularly text-based technologies - lack much of the information we have face-to-face interactions






12. A culture in which the emphasis in on how intention or meaning can best be conveyed through the context and nonverbal channels






13. A therapeutic technique the help anxious people reduce their fears by associating communication with relaxation






14. Audience members' likes and dislikes






15. The perspective that the ethical quality of an action is determined by the intentions and virtue of the actor






16. The capabilities of the technology used to communicate online






17. The perspective that ethical action can be discovered by examining the act itself and identifying and acting upon one's obligations and duties






18. Taking another person's work in full and representing it as your one while making little or nor change to the material






19. The general and systematic study of what ought to be the grounds and principles for right and wrong human behavior






20. Being consciously aware of - and paying attention to our communication behavior






21. Just because you are not talking does not mean you are not sending a message. Name the basic proposition of communication that explains this concept






22. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






23. If in an argument with a friend you may say something you regret but can't take it back






24. Communication that is not occurring in real-time






25. 'Learning' through experience that you can't change a situation






26. A response that shows you care about the person and value what they have to say






27. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






28. Service provider used for sending digital communication; usually associated with emails






29. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






30. The medium through which a message passes on its way from source to receiver






31. In postmodern ethics - the obligation to respond to the actions of others






32. Therapeutic technique that helps alleviate people's fear through directed conversation






33. Shyness or communication apprehension






34. Any condition that affects the fidelity of the message being sent (internal or external)






35. This type of communication apprehension occurs only in particular - and typically stressful - contexts






36. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






37. A learned system of meanings which help us make sense in our everyday surroundings






38. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






39. The recipient of a message






40. Motivating team members by connecting them to a greater ideal






41. The tendency of a person to avoid social interaction






42. Process of communicating and interpreting communication—the official communication terms for these processes






43. To pay attention to sound. To hear something with thoughtful attention: give consideration






44. What are the two levels/types of meaning every message transmits?






45. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






46. From the Greek word for 'the word;' it is translated as logic






47. A person who is a compulsive communicator. He or she seemingly cannot 'shut-up'






48. A situation that forces one to choose between two or more competing ethical principles - or between options that could compromise your ethical principles but protect one's self-interests






49. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






50. The affective aspect of a message