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Professional Communication Skills Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The perspective that the best way to determine the ethical course of action is to consider the relationship between the actions of others and one's own choices of actions






2. This type of leader emphasizes accomplishing goals and managing time above all else






3. Cues to let the speaker know you're listening






4. Theory of the perfect team size according to Amazon.com founder Jeff Bezos






5. Recasting your interpretation of an event from a different perspective






6. The way in which people segment a sequence of words or behaviors






7. The capabilities of the technology used to communicate online






8. An assumed name. In the case of mediated communication - this could be an email address - screen name - or the name of a video game character






9. A creative method in which each person comes up with ideas on their own before sharing with the rest of the group






10. An initial assembly of your team to familiarize all members with the goals - expectations - and particulars of the project and each other






11. The source's act of transforming an idea into a message to transmit to a receiver






12. The receiver's act of attaching meaning to a message sent by a source






13. To pay attention to sound. To hear something with thoughtful attention: give consideration






14. Reward for engaging in some activity. Example: when an audience applauds you during a presentation






15. The anxiety you feel about communicating in most situations. Often called 'trait-like anxiety.'






16. Communication is a process - the stimulation of meaning - and both verbal and nonverbal






17. To say something in return: make an answer; to react in response






18. Our public selves that make up who we want to be seen as






19. A learned system of meanings which help us make sense in our everyday surroundings






20. Statistical data about an audience






21. From the Greek word for 'the word;' it is translated as logic






22. 'Learning' through experience that you can't change a situation






23. The interplay between encoding and decoding messages






24. Audience members' likes and dislikes






25. The broad value tendencies of a culture in emphasizing the importance of the 'we' identify over the 'I' identify - group rights over individual rights - and in-group needs over individuals wants and desires






26. A type of therapy that helps alleviate people's fears through directed conversation






27. Those upon whom the ideas - feelings - information - e.g. the message - are presented






28. To grasp the meaning of; to accept as a fact or truth or regard as plausible without utter certainty






29. This type of communication apprehension occurs only in particular - and typically stressful - contexts






30. The act of interpreting a situation and treating the interoperation as real






31. A decision-making method that pursues agreement among most team members while thoughtfully resolving and/or alleviating objections along the way






32. Fearing evaluation - feeling - feeling conspicuous - holding yourself to rigid rules - negative self-talk






33. The general predisposition to avoid situations that require communication






34. Understanding that your personal opinions and preferences are only temporary - and you might change your mind if you heard a better idea






35. Being adaptive - creative - and experimental in your communication style






36. A leadership style in which the leader makes decisions by herself






37. To determine or fix the value of; to determine the significance - worth - or condition of - usually by careful appraisal and study






38. The process whereby one person stimulates meaning in the mind of another through verbal and/or nonverbal means






39. The symbolic exchange process whereby individuals form two or more different cultural communities negotiate shared meanings in an interactive situation






40. Failure to exercise sufficient care to protect others from the foreseeable risk of harm caused by one's actions






41. Listening that is peculiar to a certain individual; the listening skills are modified or affected by personal views - experience - or background - i.e. - a subjective account of the incident






42. A therapeutic technique that helps anxious people reduce their fears by visualizing positive outcomes of future experiences






43. A culture in which meaning is expressed through explicit verbal messages






44. Cultures that work together to achieve a democratic and egalitarian decision-making process and power structure






45. Cultures that view conflict as natural and potentially positive






46. A type of newspaper article - written either by editors of the newspapers or approved guest writers - that expresses an opinion rather than delivering neutral reports on the news






47. The tendency of a person to avoid social interaction






48. A sense of 'stuckness' when trying to write


49. What are the two levels/types of meaning every message transmits?






50. This refers to a tendency for team members to sit back and allow other members to shoulder a disproportional amount of work