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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How early/late
Dress for success
10-15 minutes before and after
Always
No slang - be respectful - no curse words - be polite
2. #1 way to not spread germs
Always
10-15 minutes before and after
Thoroughly Wash hands
Say please and thank you
3. Say thank you
Keep things to yourself
At least two printed and an electronic ready
Always
Dress for success
4. Keep your commitments
Smile - name & company
No interuptions - eye contact - communication
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
5. How should you answer the phone?
Smile - name & company
Be on time and always show up
Just move on
Wait two weeks before calling - reply within 24 hours
6. Thank you letters
PreferAly hand written
No interuptions - eye contact - communication
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
7. No gossiping
Dress for success
Stay true to your opinions but be respectful
Keep things to yourself
No slang - be respectful - no curse words - be polite
8. Follow up
Say please and thank you
Wait two weeks before calling - reply within 24 hours
No slang - be respectful - no curse words - be polite
Always
9. Attire in a work place
Wait two weeks before calling - reply within 24 hours
Dress for success
Thoroughly Wash hands
Don't ask for jobs
10. Bring extra copies
Thoroughly Wash hands
At least two printed and an electronic ready
Firm hand shake - eye contact & posture
PreferAly hand written
11. Diplomacy
Smile - name & company
No slang - be respectful - no curse words - be polite
Stay true to your opinions but be respectful
PreferAly hand written
12. Rsvp
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
To everything even if you cant go
Always
13. Appropriate way to talk
Wait two weeks before calling - reply within 24 hours
No slang - be respectful - no curse words - be polite
To everything even if you cant go
Dress for success
14. Listening skills
Smile - name & company
No interuptions - eye contact - communication
Don't ask for jobs
To everything even if you cant go
15. Politeness
Dress for success
Smile - name & company
Don't ask for jobs
Say please and thank you
16. Non-verbal ways to convey confidence?
No interuptions - eye contact - communication
Keep things to yourself
Firm hand shake - eye contact & posture
Just move on
17. Resumes
At least two printed and an electronic ready
Always
Dress for success
For that job only - tailor accordingly
18. Interacting with professional guests
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19. Entering a room you should...
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
Thoroughly Wash hands
Don't ask for jobs
20. Haters will hate
Say please and thank you
Smile - name & company
Always
Just move on