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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Entering a room you should...
For that job only - tailor accordingly
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Stay true to your opinions but be respectful
Say please and thank you
2. How should you answer the phone?
Always
For that job only - tailor accordingly
Smile - name & company
To everything even if you cant go
3. #1 way to not spread germs
For that job only - tailor accordingly
Thoroughly Wash hands
Keep things to yourself
Just move on
4. Politeness
Say please and thank you
No interuptions - eye contact - communication
10-15 minutes before and after
Don't ask for jobs
5. Rsvp
To everything even if you cant go
No slang - be respectful - no curse words - be polite
Just move on
PreferAly hand written
6. Interacting with professional guests
7. Keep your commitments
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
Dress for success
At least two printed and an electronic ready
8. Attire in a work place
Be on time and always show up
PreferAly hand written
No interuptions - eye contact - communication
Dress for success
9. Resumes
Dress for success
No slang - be respectful - no curse words - be polite
Be on time and always show up
For that job only - tailor accordingly
10. Thank you letters
To everything even if you cant go
Thoroughly Wash hands
PreferAly hand written
Stay true to your opinions but be respectful
11. No gossiping
Keep things to yourself
Stay true to your opinions but be respectful
Firm hand shake - eye contact & posture
Thoroughly Wash hands
12. Bring extra copies
Say please and thank you
To everything even if you cant go
At least two printed and an electronic ready
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
13. Listening skills
Smile - name & company
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No interuptions - eye contact - communication
Dress for success
14. Appropriate way to talk
Wait two weeks before calling - reply within 24 hours
Smile - name & company
No slang - be respectful - no curse words - be polite
Be on time and always show up
15. Say thank you
Just move on
Always
Don't ask for jobs
At least two printed and an electronic ready
16. How early/late
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Stay true to your opinions but be respectful
Wait two weeks before calling - reply within 24 hours
17. Follow up
No slang - be respectful - no curse words - be polite
To everything even if you cant go
Wait two weeks before calling - reply within 24 hours
Just move on
18. Diplomacy
Thoroughly Wash hands
No interuptions - eye contact - communication
Stay true to your opinions but be respectful
Dress for success
19. Non-verbal ways to convey confidence?
Firm hand shake - eye contact & posture
PreferAly hand written
Dress for success
Smile - name & company
20. Haters will hate
Just move on
Don't ask for jobs
Dress for success
To everything even if you cant go