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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Resumes
Say please and thank you
For that job only - tailor accordingly
Keep things to yourself
No interuptions - eye contact - communication
2. Say thank you
Firm hand shake - eye contact & posture
Always
For that job only - tailor accordingly
No slang - be respectful - no curse words - be polite
3. #1 way to not spread germs
Thoroughly Wash hands
Dress for success
Always
Don't ask for jobs
4. How early/late
No slang - be respectful - no curse words - be polite
No interuptions - eye contact - communication
10-15 minutes before and after
Keep things to yourself
5. No gossiping
At least two printed and an electronic ready
Keep things to yourself
PreferAly hand written
Smile - name & company
6. Listening skills
No interuptions - eye contact - communication
PreferAly hand written
Be on time and always show up
To everything even if you cant go
7. Appropriate way to talk
At least two printed and an electronic ready
No slang - be respectful - no curse words - be polite
No interuptions - eye contact - communication
Keep things to yourself
8. Follow up
Say please and thank you
Smile - name & company
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Wait two weeks before calling - reply within 24 hours
9. Entering a room you should...
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture
Don't ask for jobs
Say please and thank you
10. Keep your commitments
Smile - name & company
To everything even if you cant go
Be on time and always show up
Keep things to yourself
11. Bring extra copies
At least two printed and an electronic ready
Just move on
To everything even if you cant go
Say please and thank you
12. Thank you letters
Wait two weeks before calling - reply within 24 hours
For that job only - tailor accordingly
Don't ask for jobs
PreferAly hand written
13. Diplomacy
No slang - be respectful - no curse words - be polite
Stay true to your opinions but be respectful
Always
For that job only - tailor accordingly
14. Interacting with professional guests
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15. Non-verbal ways to convey confidence?
Firm hand shake - eye contact & posture
No slang - be respectful - no curse words - be polite
At least two printed and an electronic ready
Just move on
16. Rsvp
Firm hand shake - eye contact & posture
Always
To everything even if you cant go
Say please and thank you
17. Haters will hate
Just move on
Thoroughly Wash hands
For that job only - tailor accordingly
Dress for success
18. Attire in a work place
To everything even if you cant go
Always
For that job only - tailor accordingly
Dress for success
19. Politeness
Always
Don't ask for jobs
10-15 minutes before and after
Say please and thank you
20. How should you answer the phone?
Smile - name & company
Keep things to yourself
Stay true to your opinions but be respectful
Firm hand shake - eye contact & posture