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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Interacting with professional guests
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2. Politeness
Thoroughly Wash hands
No slang - be respectful - no curse words - be polite
Say please and thank you
Just move on
3. Listening skills
No interuptions - eye contact - communication
Say please and thank you
Don't ask for jobs
Always
4. Entering a room you should...
Say please and thank you
Stay true to your opinions but be respectful
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
PreferAly hand written
5. No gossiping
For that job only - tailor accordingly
Keep things to yourself
Wait two weeks before calling - reply within 24 hours
Dress for success
6. Haters will hate
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Thoroughly Wash hands
Keep things to yourself
Just move on
7. Non-verbal ways to convey confidence?
Say please and thank you
Dress for success
Smile - name & company
Firm hand shake - eye contact & posture
8. Bring extra copies
Firm hand shake - eye contact & posture
To everything even if you cant go
At least two printed and an electronic ready
Always
9. Appropriate way to talk
PreferAly hand written
Be on time and always show up
Say please and thank you
No slang - be respectful - no curse words - be polite
10. Attire in a work place
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Dress for success
Thoroughly Wash hands
11. Rsvp
Dress for success
Say please and thank you
At least two printed and an electronic ready
To everything even if you cant go
12. Resumes
Wait two weeks before calling - reply within 24 hours
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
For that job only - tailor accordingly
13. Say thank you
Just move on
10-15 minutes before and after
Always
At least two printed and an electronic ready
14. Diplomacy
Keep things to yourself
Stay true to your opinions but be respectful
Say please and thank you
For that job only - tailor accordingly
15. Keep your commitments
Smile - name & company
Be on time and always show up
No slang - be respectful - no curse words - be polite
PreferAly hand written
16. How should you answer the phone?
To everything even if you cant go
Keep things to yourself
No slang - be respectful - no curse words - be polite
Smile - name & company
17. How early/late
PreferAly hand written
To everything even if you cant go
Stay true to your opinions but be respectful
10-15 minutes before and after
18. #1 way to not spread germs
Thoroughly Wash hands
Always
For that job only - tailor accordingly
At least two printed and an electronic ready
19. Thank you letters
Just move on
At least two printed and an electronic ready
Always
PreferAly hand written
20. Follow up
Wait two weeks before calling - reply within 24 hours
Say please and thank you
Stay true to your opinions but be respectful
No slang - be respectful - no curse words - be polite