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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Non-verbal ways to convey confidence?
No slang - be respectful - no curse words - be polite
Dress for success
Firm hand shake - eye contact & posture
Say please and thank you
2. Attire in a work place
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Don't ask for jobs
10-15 minutes before and after
Dress for success
3. Keep your commitments
PreferAly hand written
Thoroughly Wash hands
Wait two weeks before calling - reply within 24 hours
Be on time and always show up
4. How early/late
Smile - name & company
Always
10-15 minutes before and after
To everything even if you cant go
5. How should you answer the phone?
Keep things to yourself
Smile - name & company
Be on time and always show up
Firm hand shake - eye contact & posture
6. Interacting with professional guests
7. No gossiping
Dress for success
Keep things to yourself
At least two printed and an electronic ready
Thoroughly Wash hands
8. Resumes
Keep things to yourself
Don't ask for jobs
To everything even if you cant go
For that job only - tailor accordingly
9. Politeness
At least two printed and an electronic ready
Say please and thank you
Stay true to your opinions but be respectful
PreferAly hand written
10. Say thank you
PreferAly hand written
Wait two weeks before calling - reply within 24 hours
Always
No interuptions - eye contact - communication
11. #1 way to not spread germs
Say please and thank you
Thoroughly Wash hands
Be on time and always show up
Wait two weeks before calling - reply within 24 hours
12. Bring extra copies
Keep things to yourself
At least two printed and an electronic ready
Thoroughly Wash hands
Don't ask for jobs
13. Rsvp
Don't ask for jobs
Wait two weeks before calling - reply within 24 hours
To everything even if you cant go
Be on time and always show up
14. Listening skills
At least two printed and an electronic ready
To everything even if you cant go
No interuptions - eye contact - communication
Say please and thank you
15. Thank you letters
Wait two weeks before calling - reply within 24 hours
PreferAly hand written
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
16. Haters will hate
Just move on
Thoroughly Wash hands
At least two printed and an electronic ready
Stay true to your opinions but be respectful
17. Diplomacy
Be on time and always show up
Stay true to your opinions but be respectful
Don't ask for jobs
Dress for success
18. Follow up
Stay true to your opinions but be respectful
Wait two weeks before calling - reply within 24 hours
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
19. Appropriate way to talk
Wait two weeks before calling - reply within 24 hours
Just move on
Firm hand shake - eye contact & posture
No slang - be respectful - no curse words - be polite
20. Entering a room you should...
Stay true to your opinions but be respectful
Don't ask for jobs
Dress for success
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake