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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. #1 way to not spread germs
Dress for success
At least two printed and an electronic ready
Thoroughly Wash hands
Wait two weeks before calling - reply within 24 hours
2. Appropriate way to talk
No slang - be respectful - no curse words - be polite
For that job only - tailor accordingly
Thoroughly Wash hands
Keep things to yourself
3. Politeness
Just move on
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Keep things to yourself
Say please and thank you
4. Thank you letters
Stay true to your opinions but be respectful
No slang - be respectful - no curse words - be polite
Always
PreferAly hand written
5. How early/late
Dress for success
Say please and thank you
10-15 minutes before and after
Firm hand shake - eye contact & posture
6. Rsvp
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No interuptions - eye contact - communication
To everything even if you cant go
Say please and thank you
7. Follow up
Firm hand shake - eye contact & posture
Wait two weeks before calling - reply within 24 hours
Dress for success
Be on time and always show up
8. Listening skills
Thoroughly Wash hands
Stay true to your opinions but be respectful
Firm hand shake - eye contact & posture
No interuptions - eye contact - communication
9. How should you answer the phone?
PreferAly hand written
Always
Smile - name & company
Thoroughly Wash hands
10. Entering a room you should...
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Wait two weeks before calling - reply within 24 hours
Thoroughly Wash hands
Keep things to yourself
11. Keep your commitments
10-15 minutes before and after
Be on time and always show up
At least two printed and an electronic ready
Don't ask for jobs
12. Interacting with professional guests
13. Attire in a work place
Dress for success
Always
Wait two weeks before calling - reply within 24 hours
Be on time and always show up
14. Haters will hate
Just move on
Be on time and always show up
To everything even if you cant go
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
15. Diplomacy
Stay true to your opinions but be respectful
Say please and thank you
No slang - be respectful - no curse words - be polite
Keep things to yourself
16. Say thank you
Keep things to yourself
Always
Wait two weeks before calling - reply within 24 hours
10-15 minutes before and after
17. Non-verbal ways to convey confidence?
No slang - be respectful - no curse words - be polite
Just move on
Firm hand shake - eye contact & posture
Keep things to yourself
18. No gossiping
Always
Keep things to yourself
Firm hand shake - eye contact & posture
10-15 minutes before and after
19. Resumes
For that job only - tailor accordingly
Smile - name & company
No interuptions - eye contact - communication
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
20. Bring extra copies
At least two printed and an electronic ready
Always
Be on time and always show up
Just move on