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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Haters will hate
Smile - name & company
Thoroughly Wash hands
Just move on
10-15 minutes before and after
2. No gossiping
Keep things to yourself
Be on time and always show up
Say please and thank you
PreferAly hand written
3. Attire in a work place
Keep things to yourself
Dress for success
For that job only - tailor accordingly
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
4. Listening skills
Just move on
No interuptions - eye contact - communication
Stay true to your opinions but be respectful
Thoroughly Wash hands
5. Diplomacy
Always
For that job only - tailor accordingly
Just move on
Stay true to your opinions but be respectful
6. Non-verbal ways to convey confidence?
Firm hand shake - eye contact & posture
For that job only - tailor accordingly
No slang - be respectful - no curse words - be polite
Just move on
7. Entering a room you should...
Always
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Keep things to yourself
8. Appropriate way to talk
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
10-15 minutes before and after
Thoroughly Wash hands
9. Resumes
10-15 minutes before and after
Don't ask for jobs
For that job only - tailor accordingly
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
10. How should you answer the phone?
Smile - name & company
To everything even if you cant go
Just move on
Say please and thank you
11. Politeness
Say please and thank you
No interuptions - eye contact - communication
Dress for success
Stay true to your opinions but be respectful
12. Bring extra copies
PreferAly hand written
Stay true to your opinions but be respectful
Keep things to yourself
At least two printed and an electronic ready
13. Follow up
Wait two weeks before calling - reply within 24 hours
No interuptions - eye contact - communication
Smile - name & company
Always
14. Interacting with professional guests
15. #1 way to not spread germs
10-15 minutes before and after
Smile - name & company
Thoroughly Wash hands
Say please and thank you
16. Rsvp
PreferAly hand written
Always
Firm hand shake - eye contact & posture
To everything even if you cant go
17. Keep your commitments
Keep things to yourself
Firm hand shake - eye contact & posture
Be on time and always show up
No slang - be respectful - no curse words - be polite
18. How early/late
Always
10-15 minutes before and after
Say please and thank you
Smile - name & company
19. Thank you letters
PreferAly hand written
Be on time and always show up
Smile - name & company
Say please and thank you
20. Say thank you
Wait two weeks before calling - reply within 24 hours
Say please and thank you
Always
Stay true to your opinions but be respectful