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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Thank you letters
No slang - be respectful - no curse words - be polite
PreferAly hand written
Always
Firm hand shake - eye contact & posture
2. #1 way to not spread germs
Firm hand shake - eye contact & posture
Thoroughly Wash hands
10-15 minutes before and after
PreferAly hand written
3. Haters will hate
Just move on
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
For that job only - tailor accordingly
Be on time and always show up
4. Entering a room you should...
Wait two weeks before calling - reply within 24 hours
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
Firm hand shake - eye contact & posture
5. No gossiping
Don't ask for jobs
Always
Keep things to yourself
Thoroughly Wash hands
6. Listening skills
Stay true to your opinions but be respectful
Always
Just move on
No interuptions - eye contact - communication
7. Appropriate way to talk
No slang - be respectful - no curse words - be polite
Firm hand shake - eye contact & posture
Be on time and always show up
Dress for success
8. Bring extra copies
10-15 minutes before and after
At least two printed and an electronic ready
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
9. How early/late
10-15 minutes before and after
Be on time and always show up
For that job only - tailor accordingly
To everything even if you cant go
10. Diplomacy
Be on time and always show up
For that job only - tailor accordingly
Dress for success
Stay true to your opinions but be respectful
11. How should you answer the phone?
To everything even if you cant go
No interuptions - eye contact - communication
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Smile - name & company
12. Rsvp
No slang - be respectful - no curse words - be polite
At least two printed and an electronic ready
Be on time and always show up
To everything even if you cant go
13. Resumes
Don't ask for jobs
For that job only - tailor accordingly
To everything even if you cant go
Say please and thank you
14. Keep your commitments
Keep things to yourself
Dress for success
At least two printed and an electronic ready
Be on time and always show up
15. Follow up
At least two printed and an electronic ready
Smile - name & company
Say please and thank you
Wait two weeks before calling - reply within 24 hours
16. Politeness
Say please and thank you
No interuptions - eye contact - communication
Always
Stay true to your opinions but be respectful
17. Say thank you
Always
Wait two weeks before calling - reply within 24 hours
Thoroughly Wash hands
At least two printed and an electronic ready
18. Non-verbal ways to convey confidence?
No interuptions - eye contact - communication
Keep things to yourself
Always
Firm hand shake - eye contact & posture
19. Interacting with professional guests
20. Attire in a work place
Firm hand shake - eye contact & posture
Dress for success
Keep things to yourself
Be on time and always show up
Link to This Test
Related Subjects
Soft Skills
Business Skills