Test your basic knowledge |

Professional Etiquette

Instructions:

Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Keep your commitments
Be on time and always show up
Firm hand shake - eye contact & posture
Say please and thank you
Always

2. Appropriate way to talk
Stay true to your opinions but be respectful
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
No slang - be respectful - no curse words - be polite

3. Follow up
Stay true to your opinions but be respectful
For that job only - tailor accordingly
Wait two weeks before calling - reply within 24 hours
Thoroughly Wash hands

4. Diplomacy
Stay true to your opinions but be respectful
For that job only - tailor accordingly
Thoroughly Wash hands
PreferAly hand written

5. How early/late
10-15 minutes before and after
Always
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture

6. Rsvp
No interuptions - eye contact - communication
Thoroughly Wash hands
To everything even if you cant go
Be on time and always show up

7. Non-verbal ways to convey confidence?
Just move on
Firm hand shake - eye contact & posture
To everything even if you cant go
Don't ask for jobs

8. Attire in a work place
No slang - be respectful - no curse words - be polite
For that job only - tailor accordingly
Dress for success
PreferAly hand written

9. Listening skills
Just move on
No interuptions - eye contact - communication
Don't ask for jobs
Be on time and always show up

10. Politeness
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture
To everything even if you cant go

11. Bring extra copies
Just move on
At least two printed and an electronic ready
Be on time and always show up
Thoroughly Wash hands

12. Say thank you
Wait two weeks before calling - reply within 24 hours
No interuptions - eye contact - communication
Always
For that job only - tailor accordingly

13. Resumes
Keep things to yourself
Just move on
For that job only - tailor accordingly
Dress for success

14. Entering a room you should...
Stay true to your opinions but be respectful
Don't ask for jobs
Wait two weeks before calling - reply within 24 hours
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake

15. Haters will hate
No interuptions - eye contact - communication
To everything even if you cant go
10-15 minutes before and after
Just move on

16. Thank you letters
Just move on
No interuptions - eye contact - communication
For that job only - tailor accordingly
PreferAly hand written

17. Interacting with professional guests

18. How should you answer the phone?
Smile - name & company
Say please and thank you
Keep things to yourself
Wait two weeks before calling - reply within 24 hours

19. #1 way to not spread germs
10-15 minutes before and after
No interuptions - eye contact - communication
Be on time and always show up
Thoroughly Wash hands

20. No gossiping
Stay true to your opinions but be respectful
Wait two weeks before calling - reply within 24 hours
Say please and thank you
Keep things to yourself