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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Bring extra copies
Dress for success
PreferAly hand written
Always
At least two printed and an electronic ready
2. Keep your commitments
Be on time and always show up
No interuptions - eye contact - communication
Always
Don't ask for jobs
3. Haters will hate
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
Just move on
Thoroughly Wash hands
4. Appropriate way to talk
No slang - be respectful - no curse words - be polite
Just move on
To everything even if you cant go
PreferAly hand written
5. Follow up
Smile - name & company
Keep things to yourself
Wait two weeks before calling - reply within 24 hours
No slang - be respectful - no curse words - be polite
6. #1 way to not spread germs
To everything even if you cant go
Just move on
Stay true to your opinions but be respectful
Thoroughly Wash hands
7. Entering a room you should...
At least two printed and an electronic ready
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Don't ask for jobs
Smile - name & company
8. Interacting with professional guests
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9. Non-verbal ways to convey confidence?
Be on time and always show up
Dress for success
Firm hand shake - eye contact & posture
To everything even if you cant go
10. Rsvp
No interuptions - eye contact - communication
Dress for success
Wait two weeks before calling - reply within 24 hours
To everything even if you cant go
11. How should you answer the phone?
No slang - be respectful - no curse words - be polite
Stay true to your opinions but be respectful
10-15 minutes before and after
Smile - name & company
12. No gossiping
Smile - name & company
Keep things to yourself
To everything even if you cant go
Thoroughly Wash hands
13. Listening skills
No interuptions - eye contact - communication
Dress for success
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
14. Thank you letters
Keep things to yourself
Just move on
Smile - name & company
PreferAly hand written
15. Diplomacy
Wait two weeks before calling - reply within 24 hours
Stay true to your opinions but be respectful
Dress for success
No slang - be respectful - no curse words - be polite
16. Say thank you
Smile - name & company
Be on time and always show up
Always
Firm hand shake - eye contact & posture
17. Resumes
Don't ask for jobs
No interuptions - eye contact - communication
For that job only - tailor accordingly
10-15 minutes before and after
18. Politeness
Just move on
Say please and thank you
10-15 minutes before and after
Stay true to your opinions but be respectful
19. How early/late
Smile - name & company
PreferAly hand written
Keep things to yourself
10-15 minutes before and after
20. Attire in a work place
To everything even if you cant go
Smile - name & company
Dress for success
Don't ask for jobs