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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Appropriate way to talk
Smile - name & company
At least two printed and an electronic ready
10-15 minutes before and after
No slang - be respectful - no curse words - be polite
2. Non-verbal ways to convey confidence?
To everything even if you cant go
Smile - name & company
Firm hand shake - eye contact & posture
For that job only - tailor accordingly
3. No gossiping
Say please and thank you
For that job only - tailor accordingly
Wait two weeks before calling - reply within 24 hours
Keep things to yourself
4. Diplomacy
Thoroughly Wash hands
Stay true to your opinions but be respectful
Say please and thank you
No slang - be respectful - no curse words - be polite
5. Haters will hate
Just move on
At least two printed and an electronic ready
No slang - be respectful - no curse words - be polite
Keep things to yourself
6. How should you answer the phone?
No slang - be respectful - no curse words - be polite
Smile - name & company
Be on time and always show up
PreferAly hand written
7. Entering a room you should...
For that job only - tailor accordingly
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture
Dress for success
8. Rsvp
Firm hand shake - eye contact & posture
To everything even if you cant go
Stay true to your opinions but be respectful
No interuptions - eye contact - communication
9. Listening skills
To everything even if you cant go
No interuptions - eye contact - communication
For that job only - tailor accordingly
Firm hand shake - eye contact & posture
10. #1 way to not spread germs
Thoroughly Wash hands
Be on time and always show up
At least two printed and an electronic ready
Dress for success
11. Interacting with professional guests
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12. Say thank you
Just move on
No interuptions - eye contact - communication
Thoroughly Wash hands
Always
13. Follow up
Wait two weeks before calling - reply within 24 hours
No slang - be respectful - no curse words - be polite
Don't ask for jobs
Be on time and always show up
14. How early/late
Just move on
10-15 minutes before and after
PreferAly hand written
Be on time and always show up
15. Resumes
Say please and thank you
For that job only - tailor accordingly
Just move on
No interuptions - eye contact - communication
16. Politeness
Say please and thank you
Wait two weeks before calling - reply within 24 hours
At least two printed and an electronic ready
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
17. Bring extra copies
At least two printed and an electronic ready
Stay true to your opinions but be respectful
Say please and thank you
Be on time and always show up
18. Keep your commitments
No slang - be respectful - no curse words - be polite
Be on time and always show up
To everything even if you cant go
No interuptions - eye contact - communication
19. Attire in a work place
Keep things to yourself
Firm hand shake - eye contact & posture
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Dress for success
20. Thank you letters
Dress for success
Smile - name & company
PreferAly hand written
Stay true to your opinions but be respectful