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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Haters will hate
Always
Just move on
Say please and thank you
PreferAly hand written
2. Keep your commitments
Be on time and always show up
No interuptions - eye contact - communication
Smile - name & company
Wait two weeks before calling - reply within 24 hours
3. Appropriate way to talk
Don't ask for jobs
Keep things to yourself
PreferAly hand written
No slang - be respectful - no curse words - be polite
4. Non-verbal ways to convey confidence?
Just move on
Firm hand shake - eye contact & posture
PreferAly hand written
To everything even if you cant go
5. Resumes
10-15 minutes before and after
Stay true to your opinions but be respectful
For that job only - tailor accordingly
Always
6. #1 way to not spread germs
To everything even if you cant go
Keep things to yourself
Wait two weeks before calling - reply within 24 hours
Thoroughly Wash hands
7. Listening skills
Be on time and always show up
Dress for success
No interuptions - eye contact - communication
Say please and thank you
8. Diplomacy
10-15 minutes before and after
Thoroughly Wash hands
Stay true to your opinions but be respectful
Be on time and always show up
9. Follow up
Thoroughly Wash hands
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Wait two weeks before calling - reply within 24 hours
At least two printed and an electronic ready
10. Interacting with professional guests
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11. Rsvp
Stay true to your opinions but be respectful
For that job only - tailor accordingly
To everything even if you cant go
No interuptions - eye contact - communication
12. No gossiping
Keep things to yourself
10-15 minutes before and after
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
13. Thank you letters
PreferAly hand written
Dress for success
Say please and thank you
Always
14. Say thank you
Be on time and always show up
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Always
Say please and thank you
15. How should you answer the phone?
Smile - name & company
No slang - be respectful - no curse words - be polite
No interuptions - eye contact - communication
Be on time and always show up
16. How early/late
To everything even if you cant go
For that job only - tailor accordingly
Smile - name & company
10-15 minutes before and after
17. Entering a room you should...
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Keep things to yourself
Dress for success
18. Bring extra copies
Don't ask for jobs
Be on time and always show up
No interuptions - eye contact - communication
At least two printed and an electronic ready
19. Attire in a work place
No interuptions - eye contact - communication
Dress for success
To everything even if you cant go
Always
20. Politeness
Say please and thank you
Always
Thoroughly Wash hands
PreferAly hand written