Test your basic knowledge |

Professional Etiquette

Instructions:

Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Bring extra copies
Don't ask for jobs
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
At least two printed and an electronic ready

2. Entering a room you should...
At least two printed and an electronic ready
PreferAly hand written
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Don't ask for jobs

3. #1 way to not spread germs
10-15 minutes before and after
Thoroughly Wash hands
Wait two weeks before calling - reply within 24 hours
No slang - be respectful - no curse words - be polite

4. Listening skills
No slang - be respectful - no curse words - be polite
Just move on
Wait two weeks before calling - reply within 24 hours
No interuptions - eye contact - communication

5. Attire in a work place
No slang - be respectful - no curse words - be polite
PreferAly hand written
Be on time and always show up
Dress for success

6. Resumes
For that job only - tailor accordingly
Keep things to yourself
Just move on
PreferAly hand written

7. Non-verbal ways to convey confidence?
Wait two weeks before calling - reply within 24 hours
Be on time and always show up
10-15 minutes before and after
Firm hand shake - eye contact & posture

8. Thank you letters
PreferAly hand written
Firm hand shake - eye contact & posture
Thoroughly Wash hands
Stay true to your opinions but be respectful

9. Keep your commitments
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
10-15 minutes before and after
Be on time and always show up

10. Follow up
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
Always
Stay true to your opinions but be respectful

11. No gossiping
Stay true to your opinions but be respectful
Keep things to yourself
Firm hand shake - eye contact & posture
For that job only - tailor accordingly

12. Say thank you
Keep things to yourself
At least two printed and an electronic ready
Firm hand shake - eye contact & posture
Always

13. How early/late
Be on time and always show up
10-15 minutes before and after
No interuptions - eye contact - communication
Always

14. Haters will hate
Just move on
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Say please and thank you

15. Appropriate way to talk
Always
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
Don't ask for jobs

16. How should you answer the phone?
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
Smile - name & company
10-15 minutes before and after

17. Diplomacy
Be on time and always show up
For that job only - tailor accordingly
Stay true to your opinions but be respectful
No interuptions - eye contact - communication

18. Rsvp
For that job only - tailor accordingly
To everything even if you cant go
PreferAly hand written
Dress for success

19. Interacting with professional guests

20. Politeness
Say please and thank you
To everything even if you cant go
Just move on
Always