Test your basic knowledge |

Professional Etiquette

Instructions:

Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Diplomacy
Stay true to your opinions but be respectful
Say please and thank you
At least two printed and an electronic ready
Keep things to yourself

2. Bring extra copies
Don't ask for jobs
Keep things to yourself
At least two printed and an electronic ready
Stay true to your opinions but be respectful

3. Politeness
Say please and thank you
Dress for success
Always
No slang - be respectful - no curse words - be polite

4. Entering a room you should...
At least two printed and an electronic ready
10-15 minutes before and after
To everything even if you cant go
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake

5. Thank you letters
To everything even if you cant go
Keep things to yourself
Dress for success
PreferAly hand written

6. Attire in a work place
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Wait two weeks before calling - reply within 24 hours
Dress for success
Just move on

7. Haters will hate
Just move on
Say please and thank you
10-15 minutes before and after
Dress for success

8. No gossiping
Smile - name & company
At least two printed and an electronic ready
Keep things to yourself
For that job only - tailor accordingly

9. #1 way to not spread germs
For that job only - tailor accordingly
Always
Thoroughly Wash hands
10-15 minutes before and after

10. Say thank you
Be on time and always show up
Always
Smile - name & company
Thoroughly Wash hands

11. Listening skills
Stay true to your opinions but be respectful
10-15 minutes before and after
No interuptions - eye contact - communication
For that job only - tailor accordingly

12. How early/late
No interuptions - eye contact - communication
Say please and thank you
At least two printed and an electronic ready
10-15 minutes before and after

13. Keep your commitments
Be on time and always show up
Stay true to your opinions but be respectful
At least two printed and an electronic ready
Dress for success

14. Follow up
Wait two weeks before calling - reply within 24 hours
Don't ask for jobs
Keep things to yourself
No slang - be respectful - no curse words - be polite

15. Interacting with professional guests

16. Rsvp
No slang - be respectful - no curse words - be polite
At least two printed and an electronic ready
To everything even if you cant go
Keep things to yourself

17. How should you answer the phone?
10-15 minutes before and after
Don't ask for jobs
No interuptions - eye contact - communication
Smile - name & company

18. Resumes
For that job only - tailor accordingly
Keep things to yourself
10-15 minutes before and after
Dress for success

19. Appropriate way to talk
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
Say please and thank you
Dress for success

20. Non-verbal ways to convey confidence?
Dress for success
PreferAly hand written
Just move on
Firm hand shake - eye contact & posture