Test your basic knowledge |

Professional Etiquette

Instructions:

Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Non-verbal ways to convey confidence?
Always
Don't ask for jobs
Stay true to your opinions but be respectful
Firm hand shake - eye contact & posture

2. Resumes
For that job only - tailor accordingly
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
Dress for success

3. How early/late
Smile - name & company
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No interuptions - eye contact - communication

4. Haters will hate
Firm hand shake - eye contact & posture
Always
For that job only - tailor accordingly
Just move on

5. Diplomacy
Keep things to yourself
10-15 minutes before and after
Don't ask for jobs
Stay true to your opinions but be respectful

6. Listening skills
For that job only - tailor accordingly
Be on time and always show up
No interuptions - eye contact - communication
Wait two weeks before calling - reply within 24 hours

7. Politeness
Dress for success
No interuptions - eye contact - communication
PreferAly hand written
Say please and thank you

8. Rsvp
No interuptions - eye contact - communication
PreferAly hand written
To everything even if you cant go
Keep things to yourself

9. Say thank you
Don't ask for jobs
Wait two weeks before calling - reply within 24 hours
PreferAly hand written
Always

10. Interacting with professional guests

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

11. Follow up
Wait two weeks before calling - reply within 24 hours
Say please and thank you
To everything even if you cant go
Stay true to your opinions but be respectful

12. Bring extra copies
Wait two weeks before calling - reply within 24 hours
Firm hand shake - eye contact & posture
Thoroughly Wash hands
At least two printed and an electronic ready

13. Appropriate way to talk
No slang - be respectful - no curse words - be polite
To everything even if you cant go
Smile - name & company
Keep things to yourself

14. Entering a room you should...
For that job only - tailor accordingly
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
Always

15. How should you answer the phone?
Say please and thank you
Smile - name & company
Firm hand shake - eye contact & posture
Just move on

16. Attire in a work place
Always
Stay true to your opinions but be respectful
Dress for success
Smile - name & company

17. Keep your commitments
Be on time and always show up
Stay true to your opinions but be respectful
Don't ask for jobs
Dress for success

18. #1 way to not spread germs
Thoroughly Wash hands
At least two printed and an electronic ready
Firm hand shake - eye contact & posture
No interuptions - eye contact - communication

19. Thank you letters
PreferAly hand written
Thoroughly Wash hands
Wait two weeks before calling - reply within 24 hours
Firm hand shake - eye contact & posture

20. No gossiping
No slang - be respectful - no curse words - be polite
Dress for success
At least two printed and an electronic ready
Keep things to yourself