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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Haters will hate
Firm hand shake - eye contact & posture
Thoroughly Wash hands
Just move on
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
2. Say thank you
Always
Stay true to your opinions but be respectful
Smile - name & company
Firm hand shake - eye contact & posture
3. Keep your commitments
Thoroughly Wash hands
Dress for success
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up
4. No gossiping
Don't ask for jobs
Just move on
Keep things to yourself
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
5. Listening skills
Thoroughly Wash hands
No interuptions - eye contact - communication
Dress for success
Keep things to yourself
6. Thank you letters
Smile - name & company
Firm hand shake - eye contact & posture
At least two printed and an electronic ready
PreferAly hand written
7. Rsvp
Dress for success
To everything even if you cant go
For that job only - tailor accordingly
Smile - name & company
8. Bring extra copies
Dress for success
At least two printed and an electronic ready
Don't ask for jobs
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
9. Attire in a work place
No interuptions - eye contact - communication
Dress for success
To everything even if you cant go
No slang - be respectful - no curse words - be polite
10. Resumes
Always
No slang - be respectful - no curse words - be polite
For that job only - tailor accordingly
Wait two weeks before calling - reply within 24 hours
11. How should you answer the phone?
10-15 minutes before and after
To everything even if you cant go
Smile - name & company
Don't ask for jobs
12. Interacting with professional guests
13. Entering a room you should...
No interuptions - eye contact - communication
Firm hand shake - eye contact & posture
Keep things to yourself
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
14. #1 way to not spread germs
Always
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
15. Follow up
Wait two weeks before calling - reply within 24 hours
Stay true to your opinions but be respectful
At least two printed and an electronic ready
For that job only - tailor accordingly
16. Appropriate way to talk
Say please and thank you
Thoroughly Wash hands
No slang - be respectful - no curse words - be polite
PreferAly hand written
17. How early/late
Stay true to your opinions but be respectful
Keep things to yourself
PreferAly hand written
10-15 minutes before and after
18. Non-verbal ways to convey confidence?
10-15 minutes before and after
For that job only - tailor accordingly
Firm hand shake - eye contact & posture
At least two printed and an electronic ready
19. Politeness
Firm hand shake - eye contact & posture
Say please and thank you
Be on time and always show up
To everything even if you cant go
20. Diplomacy
Dress for success
Just move on
Stay true to your opinions but be respectful
Thoroughly Wash hands