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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Say thank you
Smile - name & company
Always
Don't ask for jobs
Keep things to yourself
2. Resumes
No slang - be respectful - no curse words - be polite
Firm hand shake - eye contact & posture
For that job only - tailor accordingly
Just move on
3. Bring extra copies
Always
Dress for success
At least two printed and an electronic ready
Wait two weeks before calling - reply within 24 hours
4. Thank you letters
PreferAly hand written
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
For that job only - tailor accordingly
5. Attire in a work place
Dress for success
Don't ask for jobs
Wait two weeks before calling - reply within 24 hours
Keep things to yourself
6. Follow up
Smile - name & company
Thoroughly Wash hands
Wait two weeks before calling - reply within 24 hours
10-15 minutes before and after
7. How early/late
No interuptions - eye contact - communication
At least two printed and an electronic ready
10-15 minutes before and after
Dress for success
8. Keep your commitments
At least two printed and an electronic ready
Wait two weeks before calling - reply within 24 hours
Smile - name & company
Be on time and always show up
9. Non-verbal ways to convey confidence?
Just move on
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture
Be on time and always show up
10. No gossiping
Be on time and always show up
Keep things to yourself
Smile - name & company
Wait two weeks before calling - reply within 24 hours
11. Politeness
Say please and thank you
No interuptions - eye contact - communication
Don't ask for jobs
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
12. Listening skills
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Don't ask for jobs
No interuptions - eye contact - communication
Say please and thank you
13. #1 way to not spread germs
Thoroughly Wash hands
Always
Smile - name & company
PreferAly hand written
14. Diplomacy
PreferAly hand written
Stay true to your opinions but be respectful
At least two printed and an electronic ready
Say please and thank you
15. How should you answer the phone?
Say please and thank you
Smile - name & company
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Dress for success
16. Interacting with professional guests
17. Entering a room you should...
Always
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture
No interuptions - eye contact - communication
18. Appropriate way to talk
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
No interuptions - eye contact - communication
10-15 minutes before and after
19. Rsvp
For that job only - tailor accordingly
To everything even if you cant go
At least two printed and an electronic ready
No interuptions - eye contact - communication
20. Haters will hate
No slang - be respectful - no curse words - be polite
Smile - name & company
Always
Just move on