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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Say thank you
Just move on
10-15 minutes before and after
Always
No interuptions - eye contact - communication
2. #1 way to not spread germs
Dress for success
Thoroughly Wash hands
Firm hand shake - eye contact & posture
Wait two weeks before calling - reply within 24 hours
3. Interacting with professional guests
4. Keep your commitments
Keep things to yourself
Firm hand shake - eye contact & posture
Be on time and always show up
No interuptions - eye contact - communication
5. No gossiping
Just move on
No interuptions - eye contact - communication
Thoroughly Wash hands
Keep things to yourself
6. Follow up
Say please and thank you
Wait two weeks before calling - reply within 24 hours
Dress for success
Smile - name & company
7. How early/late
Smile - name & company
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
10-15 minutes before and after
Just move on
8. How should you answer the phone?
Always
Be on time and always show up
To everything even if you cant go
Smile - name & company
9. Rsvp
Say please and thank you
To everything even if you cant go
Dress for success
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
10. Attire in a work place
No interuptions - eye contact - communication
Dress for success
Firm hand shake - eye contact & posture
Always
11. Appropriate way to talk
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
No interuptions - eye contact - communication
Say please and thank you
12. Non-verbal ways to convey confidence?
Stay true to your opinions but be respectful
Firm hand shake - eye contact & posture
Don't ask for jobs
To everything even if you cant go
13. Resumes
Dress for success
For that job only - tailor accordingly
Don't ask for jobs
Firm hand shake - eye contact & posture
14. Diplomacy
Thoroughly Wash hands
At least two printed and an electronic ready
Always
Stay true to your opinions but be respectful
15. Haters will hate
Just move on
Firm hand shake - eye contact & posture
Keep things to yourself
At least two printed and an electronic ready
16. Politeness
Be on time and always show up
No slang - be respectful - no curse words - be polite
Say please and thank you
PreferAly hand written
17. Thank you letters
10-15 minutes before and after
Stay true to your opinions but be respectful
PreferAly hand written
For that job only - tailor accordingly
18. Entering a room you should...
No interuptions - eye contact - communication
Smile - name & company
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Thoroughly Wash hands
19. Bring extra copies
Keep things to yourself
Always
At least two printed and an electronic ready
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
20. Listening skills
Just move on
PreferAly hand written
Thoroughly Wash hands
No interuptions - eye contact - communication