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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rsvp
Smile - name & company
For that job only - tailor accordingly
To everything even if you cant go
At least two printed and an electronic ready
2. Say thank you
Always
Keep things to yourself
PreferAly hand written
No slang - be respectful - no curse words - be polite
3. Appropriate way to talk
Don't ask for jobs
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
10-15 minutes before and after
4. How early/late
Thoroughly Wash hands
At least two printed and an electronic ready
Don't ask for jobs
10-15 minutes before and after
5. Bring extra copies
Always
At least two printed and an electronic ready
PreferAly hand written
Thoroughly Wash hands
6. Non-verbal ways to convey confidence?
Just move on
No slang - be respectful - no curse words - be polite
Firm hand shake - eye contact & posture
For that job only - tailor accordingly
7. Entering a room you should...
10-15 minutes before and after
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
8. Politeness
To everything even if you cant go
Say please and thank you
For that job only - tailor accordingly
Wait two weeks before calling - reply within 24 hours
9. Attire in a work place
Dress for success
Smile - name & company
No slang - be respectful - no curse words - be polite
10-15 minutes before and after
10. Haters will hate
Firm hand shake - eye contact & posture
Smile - name & company
Stay true to your opinions but be respectful
Just move on
11. Listening skills
Wait two weeks before calling - reply within 24 hours
Be on time and always show up
No interuptions - eye contact - communication
Smile - name & company
12. No gossiping
No interuptions - eye contact - communication
At least two printed and an electronic ready
10-15 minutes before and after
Keep things to yourself
13. Interacting with professional guests
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14. #1 way to not spread germs
Keep things to yourself
Thoroughly Wash hands
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
15. Keep your commitments
Thoroughly Wash hands
Dress for success
Say please and thank you
Be on time and always show up
16. How should you answer the phone?
Stay true to your opinions but be respectful
Be on time and always show up
Don't ask for jobs
Smile - name & company
17. Diplomacy
At least two printed and an electronic ready
Firm hand shake - eye contact & posture
Dress for success
Stay true to your opinions but be respectful
18. Thank you letters
Smile - name & company
PreferAly hand written
Dress for success
Keep things to yourself
19. Follow up
Be on time and always show up
PreferAly hand written
To everything even if you cant go
Wait two weeks before calling - reply within 24 hours
20. Resumes
10-15 minutes before and after
Smile - name & company
Thoroughly Wash hands
For that job only - tailor accordingly