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Test your basic knowledge |
Professional Etiquette
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. No gossiping
Thoroughly Wash hands
No interuptions - eye contact - communication
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Keep things to yourself
2. Diplomacy
Wait two weeks before calling - reply within 24 hours
Thoroughly Wash hands
Stay true to your opinions but be respectful
Smile - name & company
3. Bring extra copies
Smile - name & company
Always
At least two printed and an electronic ready
PreferAly hand written
4. Listening skills
At least two printed and an electronic ready
No interuptions - eye contact - communication
For that job only - tailor accordingly
No slang - be respectful - no curse words - be polite
5. Say thank you
Keep things to yourself
Just move on
To everything even if you cant go
Always
6. Non-verbal ways to convey confidence?
No interuptions - eye contact - communication
Firm hand shake - eye contact & posture
To everything even if you cant go
Smile - name & company
7. How early/late
10-15 minutes before and after
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands
Dress for success
8. Attire in a work place
Dress for success
Don't ask for jobs
Stay true to your opinions but be respectful
Always
9. Appropriate way to talk
Always
Thoroughly Wash hands
Stay true to your opinions but be respectful
No slang - be respectful - no curse words - be polite
10. Resumes
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
At least two printed and an electronic ready
For that job only - tailor accordingly
Always
11. #1 way to not spread germs
PreferAly hand written
Thoroughly Wash hands
Firm hand shake - eye contact & posture
Be on time and always show up
12. Entering a room you should...
Stay true to your opinions but be respectful
To everything even if you cant go
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Firm hand shake - eye contact & posture
13. Thank you letters
PreferAly hand written
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Thoroughly Wash hands
Say please and thank you
14. Politeness
Just move on
Thoroughly Wash hands
Say please and thank you
At least two printed and an electronic ready
15. Interacting with professional guests
16. Haters will hate
Just move on
For that job only - tailor accordingly
10-15 minutes before and after
Dress for success
17. How should you answer the phone?
No slang - be respectful - no curse words - be polite
Smile - name & company
Firm hand shake - eye contact & posture
Just move on
18. Keep your commitments
At least two printed and an electronic ready
Just move on
Smile - name & company
Be on time and always show up
19. Follow up
To everything even if you cant go
No slang - be respectful - no curse words - be polite
Stay true to your opinions but be respectful
Wait two weeks before calling - reply within 24 hours
20. Rsvp
PreferAly hand written
10-15 minutes before and after
Keep things to yourself
To everything even if you cant go