Test your basic knowledge |

Professional Etiquette

Instructions:

Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Bring extra copies
Dress for success
Stay true to your opinions but be respectful
10-15 minutes before and after
At least two printed and an electronic ready

2. Resumes
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
For that job only - tailor accordingly
PreferAly hand written
Say please and thank you

3. Haters will hate
Smile - name & company
Say please and thank you
Just move on
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake

4. No gossiping
Just move on
To everything even if you cant go
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Keep things to yourself

5. Rsvp
No interuptions - eye contact - communication
No slang - be respectful - no curse words - be polite
At least two printed and an electronic ready
To everything even if you cant go

6. Follow up
Wait two weeks before calling - reply within 24 hours
Firm hand shake - eye contact & posture
Thoroughly Wash hands
Just move on

7. Politeness
No slang - be respectful - no curse words - be polite
10-15 minutes before and after
Don't ask for jobs
Say please and thank you

8. Attire in a work place
No slang - be respectful - no curse words - be polite
To everything even if you cant go
Dress for success
Just move on

9. Say thank you
Wait two weeks before calling - reply within 24 hours
No slang - be respectful - no curse words - be polite
10-15 minutes before and after
Always

10. Thank you letters
Wait two weeks before calling - reply within 24 hours
Dress for success
PreferAly hand written
Don't ask for jobs

11. Keep your commitments
Dress for success
Be on time and always show up
Say please and thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake

12. Entering a room you should...
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Dress for success
Stay true to your opinions but be respectful
Thoroughly Wash hands

13. Listening skills
Just move on
To everything even if you cant go
Dress for success
No interuptions - eye contact - communication

14. Interacting with professional guests

15. How should you answer the phone?
Say please and thank you
At least two printed and an electronic ready
Smile - name & company
Thoroughly Wash hands

16. Appropriate way to talk
10-15 minutes before and after
Just move on
No slang - be respectful - no curse words - be polite
Smile - name & company

17. How early/late
At least two printed and an electronic ready
10-15 minutes before and after
No slang - be respectful - no curse words - be polite
Thoroughly Wash hands

18. #1 way to not spread germs
Thoroughly Wash hands
Stay true to your opinions but be respectful
For that job only - tailor accordingly
Wait two weeks before calling - reply within 24 hours

19. Diplomacy
PreferAly hand written
Dress for success
Stay true to your opinions but be respectful
No interuptions - eye contact - communication

20. Non-verbal ways to convey confidence?
10-15 minutes before and after
Keep things to yourself
Always
Firm hand shake - eye contact & posture