Test your basic knowledge |

Professional Etiquette

Instructions:

Answer 20 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Diplomacy
For that job only - tailor accordingly
At least two printed and an electronic ready
Dress for success
Stay true to your opinions but be respectful

2. Politeness
Say please and thank you
No interuptions - eye contact - communication
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
Be on time and always show up

3. Haters will hate
Say please and thank you
No slang - be respectful - no curse words - be polite
Wait two weeks before calling - reply within 24 hours
Just move on

4. Bring extra copies
Smile - name & company
Say please and thank you
At least two printed and an electronic ready
Thoroughly Wash hands

5. Listening skills
No interuptions - eye contact - communication
Dress for success
For that job only - tailor accordingly
To everything even if you cant go

6. Attire in a work place
Smile - name & company
Always
Just move on
Dress for success

7. No gossiping
Dress for success
10-15 minutes before and after
Always
Keep things to yourself

8. Entering a room you should...
PreferAly hand written
Smile - name & company
Don't ask for jobs
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake

9. Resumes
For that job only - tailor accordingly
PreferAly hand written
To everything even if you cant go
Stay true to your opinions but be respectful

10. Keep your commitments
Don't ask for jobs
At least two printed and an electronic ready
Smile - name & company
Be on time and always show up

11. How should you answer the phone?
For that job only - tailor accordingly
Keep things to yourself
To everything even if you cant go
Smile - name & company

12. Thank you letters
At least two printed and an electronic ready
Keep things to yourself
Smile - name & company
PreferAly hand written

13. Appropriate way to talk
No interuptions - eye contact - communication
No slang - be respectful - no curse words - be polite
Don't ask for jobs
For that job only - tailor accordingly

14. Non-verbal ways to convey confidence?
Firm hand shake - eye contact & posture
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No interuptions - eye contact - communication
At least two printed and an electronic ready

15. How early/late
No interuptions - eye contact - communication
10-15 minutes before and after
Be on time and always show up
Just move on

16. Say thank you
Be confident but not to confident - eye contact - smile - have good posture and have a firm hand shake
No slang - be respectful - no curse words - be polite
Always
Just move on

17. Follow up
Wait two weeks before calling - reply within 24 hours
Keep things to yourself
For that job only - tailor accordingly
Smile - name & company

18. #1 way to not spread germs
Thoroughly Wash hands
Say please and thank you
At least two printed and an electronic ready
Keep things to yourself

19. Rsvp
To everything even if you cant go
Don't ask for jobs
Stay true to your opinions but be respectful
PreferAly hand written

20. Interacting with professional guests

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