SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Retail Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Financial obligations a retailer incurs in operating a business
Competitive Parity Method
Liabilities
Stimulus
Leader Pricing
2. Distinctive heritage shared by a group of people that passes on a series of beliefs - norms and customs
Competition-Oriented Pricing
Culture
Goods/Service Category
Combination Store
3. Any item a retailer owns with monetary value
Assets
Outshopping
Curing (Free-Flowing) Traffic Flow
Model Stock Approach
4. An open air shopping site that typically includes 150 -000 to 500 -000 square feet of space dedicated to upscale - well-known specialty stores
Core Customers
Staple Merchandise
Weeks' Supply Method
Lifestyle Center
5. Payments that retailers require of vendors for providing shelf space
Partnership
Slotting Allowances
String
Ease of Entry
6. Whereby copies of all the data bases in a firm are maintained in one location and are accessible to employees at any locale
Secondary Trading Area
Chain
Data Warehousing
Sales Opportunity Grid
7. Whereby a retailer reduces the amount of inventory it holds by ordering more frequently and in lower quantity
Niche Retailing
Diversification
Quick Response (QR) Inventory Planning
Term Occupancy
8. When a retailer acts in the best interests of society - as well as itself
Social Responsibility
Personality
Dead Areas
Class Consciousness
9. The activity whereby a retailer generates a list of job applicants
Recruitment
Ethics
Electronic Data Interchange (EDI)
Width of Assortment
10. Outlines a retailer's planned expenditures for a given time based on expected performance
Bottom-Up Space Management Approach
Budgeting
Employee Empowerment
Contingency Pricing
11. Includes all the elements in retail offering that encourage or inhibit customers during their contact with a retailer
Sorting Process
Discretionary income
Total Retail Experience
Reach
12. Software which combines digitized mapping with key locational data to graphically depict trading-area characteristics such as population demographics; data on consumer purchases; and listings of current - proposed and competitor locations
Gross Profit (margin)
Geographical Information System
Bifurcated Retailing
Hidden Assets
13. Involve the combination of separately owned retail firms
Cognitive Dissonance
Mergers
Owned-Goods Services
Case Display
14. A retailer charges the same price to all customers buying an item under similar conditions
Operating Expenses
Attitudes (Opinions)
Cost of Goods Sold
One-Price Policy
15. An unincorporated retail firm owned by two or more persons - each with a financial interest
Value Chain
Information Search
Partnership
Ethics
16. Involves a clear statement of the topic to be studied
Trading Area Overlap
Job Analysis
Issue (problem) Definition
Gravity Model
17. A type of research in which one or more elements of a retail strategy mix are manipulated under controlled conditions
Percentage Lease
Sales Opportunity Grid
Experiment
Category Killer
18. Determines the floor space necessary to carry and display a proper merchandise assortment
Model Stock Approach
Regression Model
Image
Flea Market
19. A formal way to record consumer requests for unstocked for out-of-stock merchandise
Want Book (Want Slip)
Specialty Store
Inventory Shrinkage
Vending Machine
20. A retailer sets prices for goods and services and seeks to maintain them for an extended period
Customer Loyalty
Atmosphere (atmospherics)
Customary Pricing
Chain
21. Refers to the stores physical characteristics that project an image and draw customers - a retailers signs - sounds - smalls and other physical attributes
Purchase Motivation Product Groupings
Atmosphere (atmospherics)
Publicity
Floor-Ready Merchandise
22. There is more interactive relationship between a franchisor and a franchisee
Diversified Retailer
Vendor-Managed Inventory (VMI)
Business Format Franchising
Issue (problem) Definition
23. The difference between net sales and the cost of goods sold; it consists of operating expenses plus net profit
Leader Pricing
Gross Profit (margin)
Horizontal Cooperative Advertising Agreement
Marquee
24. Shipping goods right from suppliers to individual stores. workds best with retailers who utilize EDI
Direct Store Distribution (DSD)
Pre-Training
Fashion Merchandise
Class Consciousness
25. A sequence of steps that consumers go through - which takes them from awareness to knowledge to liking to preference to conviction to purchase
Controllable Variables
Affinity
Hierarchy of Effects
Contingency Pricing
26. Information is systematically gathered from respondents by communicating with them
Survey
Sales-Productivity Ratio
Retail Life Cycle
Multi-Channel Retailing
27. Produces and controlled by manufacturers. they are usually well known and supported by manufacturer ads - somewhat pre-sold to consumers - require limited retailer involvement in marketing - and often represent maximum quality
Manufacturer (national) Brands
Term Occupancy
Single-Channel Retailing
Social Responsibility
28. Retailers price selected items below cost to lure more customer traffic for those retailers
Net Worth
Loss Leaders
Ease of Entry
Reilly's Law of Retailing Gravitation
29. Merchandise that generates high sales over a short time
Product Life Cycle
Point-of-Purchase Display
Loss Leaders
Fad Merchandise
30. When retailers count on suppliers to participate in their inventory management programs
Distributed Promotion Effort
Specialty Store
Vendor-Managed Inventory (VMI)
Planogram
31. Increases an item's original price because demand is unexpectedly high or costs are rising
Additional Markup
Straight (Gridiron) Traffic Flow
Retail Information System
Objective-and-Task Method
32. Doubt that the correct decision has been made
Competition-Oriented Pricing
Fashion Merchandise
Electronic Banking
Cognitive Dissonance
33. A merchandising technique that some firms use to improve productivity
Unit Control
Category Management
Experiment
Leader Pricing
34. A retailers commitment to a type of business and to a distinctive role in the marketplace
Public Relations
Markup Pricing
Organizational Mission
Information Search
35. Refers to items that are received at the store in condition to be put directly on display without any preparation by retail workers
Floor-Ready Merchandise
Customer Service
Solution Selling
Internet
36. The extent to which a person desires and pursues social status
Retail Institution
Class Consciousness
Americans With Disabilities Act
Destination Retailer
37. The mix of stores within a district or shopping center
Budgeting
Consumer Loyalty (Frequent Shopper) Programs
Retail Balance
Image
38. Products are marked with a series of thick and thin vertical lines - representing each item's identification code
Data Warehousing
Expected Customer Service
Contingency Pricing
Universal Product Code (UPC)
39. Whereby a retailer sells to consumers through one retail format - may be store-bsed or non-store based
Single-Channel Retailing
Unit Pricing
Curing (Free-Flowing) Traffic Flow
Value Chain
40. When a retailer gathers - integrates - applies - and stores information related to specific subject areas
Personality
Fad Merchandise
Assortment Display
Data-Base Management
41. Actively involved with informing and persuading customers in closing sales
Cooperative Buying
Order-Getting Salesperson
Everyday Low Pricing (EDLP)
Price Lining
42. Zeroing in on one specific group
Net Sales
Exclusive Distribution
Concentrated Marketing
Product Life Cycle
43. Begins planning at the individual product level and then proceeds to the category - total store - and overall company levels
Objectives
Secondary Trading Area
Bottom-Up Space Management Approach
Financial Merchandise Management
44. A retailers carries complementary goods and services to encourage shoppers to buy more
Family Life Cycle
Value Delivery System
Cross-Merchandising
Off-Price Chain
45. Used to acquire more specific estimates - which divides each month's actual sales by average monthly sales and multiplies the results by 100
Monthly Sales Index
Membership (Warehouse) Club
Retail Life Cycle
Sorting Process
46. Whereby a service retailer does not get paid until after the service is performed and payment is contingent on the service's being satisfactory
Contingency Pricing
Semantic Differential
Solution Selling
Application Blank
47. Whereby prices are marked only on shelves or signs and not on individual items
Revolving Credit Account
Functional Product Groupings
Item Price Removal
Operations Management
48. A form of multi-channel retailing which engages in more than one type of distribution arrangement
Dual Marketing
Micromarketing
Attitudes (Opinions)
FIFO (first-in-first-out) Method
49. Retailers hire people to pose as customers and observe their operations - from sales presentations to how well displays are maintained to service calls
Objective-and-Task Method
Mystery Shoppers
Maintained Markup
Purchase Motivation Product Groupings
50. Customer orientation - coordinated effort - value driven and goal orientation
Retailing Concept
Cooperative Buying
Corporation
Flea Market
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests