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Test your basic knowledge |
Retail Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A retailers ets prices by adding per-unit merchandise costs - retail operating expenses and desired profit
Markup Pricing
Goal-Oriented Job Description
Job Motivation
Evaluation of Alternatives
2. An unplanned shopping area compromising of group retail stores - often with similar or compatible product lines - located along a street or highway
Benchmarking
Trading Area
String
Publicity
3. Relates to the quantites of merchandise a retailer handles during a stated period
Zero-Based Budgeting
Resident Buying Office
Unit Pricing
Unit Control
4. The efficient and effective implementation of the policies and tasks necessary to satisfy the firm's customers - employees - and management
Value Delivery System
Cross-Shopping
Operations Management
Canned Sales Presentation
5. A large retail unit with an extensive assortment of goods and services that is organized into separate departments for purposes of buying promotion - customer service - and control
Impulse Purchases
Maintained Markup
Value (retailer)
Department Store
6. A multi-line firm operating under central ownership
Off-Price Chain
Category Management
Lifestyles
Diversified Retailer
7. Type of retail institution in which a retailer operates multiple outlets (store units) under common ownership; it usually engages in some level of centralized purchasing and decision making
Family Life Cycle
Chargebacks
Chain
Simulation
8. Forecasts average sales weekly - so beginning inventory equals several weeks expected sales
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9. Stipulates that rent is related to sales or profits; protects a property owner against inflation and lets it benefit if a store is successful
Dump Bin
Percentage Lease
Physical Inventory System
Target Marketing
10. Information is systematically gathered from respondents by communicating with them
Inventory Shrinkage
Impulse Purchases
Ease of Entry
Survey
11. Based on the original retail value assigned to merchandise less the costs of the merchandise
Feedback
Initial Markup
Dump Bin
Maintenance-Increase-Recoupment Lease
12. Every store - product - or customer has an equal or known chance of being chosen for a study
Chain
Floor-Ready Merchandise
Purchase Act
Probability (Random) Sample
13. One member of the distribution channel dominates the decisions made in that channel due to the power it possesses
Open-to-Buy
Loss Leaders
Channel Control
Odd Pricing
14. When a retailer looks at data that have been gathered for purposes other than addressing the issue or problem currently under study
Personality
Augmented Customer Service
Bifurcated Retailing
Secondary Data
15. A group of retailers gets together to make quantity purchases from supplier and obtain volume discounts
Horizontal Price Fixing
Item Price Removal
Cost of Goods Sold
Cooperative Buying
16. Paid - nonpersonal communication transmitted through out-of-store mass media by an ideantified sponsor
Retailing
Advertising
Owned-Goods Services
Off-Price Chain
17. The portion of revenues turned over to the federal - state and/or local government
Basic Stock List
Customary Pricing
Taxes
Sales Promotion
18. Aka store brands; contains names designated by wholesales or retailers - are more profitable to retailers - are better controlled by retailers - are not sold by competing retailers - are less expensive for consumer and lead to customer loyalty to ret
Benchmarking
Private (dealer) Brands
Internet
Geographical Information System
19. A formal way to record consumer requests for unstocked for out-of-stock merchandise
Purchase Act
Want Book (Want Slip)
Vertical Cooperative Advertising Agreement
Case Display
20. Contains a position's title - relationships (superior and subordinate) - and specific roles and tasks
Traditional Job Description
Augmented Customer Service
Percentage Variation Method
Private (dealer) Brands
21. Bars manufacturers and wholesalers from discriminating in price or purchase terms in selling to individual retailers if these retailers are purchasing products of "like quality" and the effect of such discrimination is to injure competition
Robinson-Patman Act
Lifestyles
Retail Institution
Reverse Logistics
22. A retailer advertises and sells selected items in its goods/service assortment at less than the usual profit margins. goal is to increase customer traffic for the retailer so that it can sell other regularly prices goods
Electronic Data Interchange (EDI)
Leader Pricing
Balanced Tenancy
Rationalized Retailing
23. A retailer specifies which products (goods and services) are purchased - when products are purchased - and how many products are purchased
Category Management
Financial Merchandise Management
Physical Inventory System
Hierarchy of Effects
24. Encompasses all merchandise flows from a customer and or the retailers back through the supply channel
Sales-Productivity Ratio
Yield Management Pricing
Micromerchandising
Reverse Logistics
25. Whereby a retailer sells to consumers through one retail format - may be store-bsed or non-store based
Situation Analysis
Single-Channel Retailing
Order-Getting Salesperson
Employee Empowerment
26. Divides all retail activities into four functional areas - merchandising - publicity - store management - and accounting and control
Mazur Plan
Primary Data
Discretionary income
Regional Shopping Center
27. A typically well-located - food-oriented retailer that is open long hours and carries a moderate number of items
Assets
Straight (Gridiron) Traffic Flow
Specialog
Convenience Store
28. Attracts independents because of low capital requirements and relatively simple licensing provisions for many small retail firms. leads to intense competition
Horizontal Cooperative Advertising Agreement
Bifurcated Retailing
Ease of Entry
Net Sales
29. Concept that states that retail institutions - like the goods and services they sell - pass through identifiable life stages: introduction - growth - maturity and decline
Routine Decision Making
Graduated Lease
Sales Opportunity Grid
Retail Life Cycle
30. Compromises all the parties that develop - produce - deliver and sell and service particular goods and services
Rationalized Retailing
Retail Strategy
Value Delivery System
Demographics
31. A food-based discounter offering a moderate number of food items in a no-frills setting
Assets
Option Credit Account
Warehouse Store
Outsourcing
32. Influence people's thought and behavior such as families - aspirational groups and membership groups
Benchmarking
Channel Control
Reference Groups
Variable Markup Policy
33. A program-length TV commercial for a specific good or service that airs on cable or broadcast television - often at fringe time
Prototype Stores
Infomercial
Diversification
Culture
34. Money left after paying taxes and buying necessities
Purchase Motivation Product Groupings
Supermarket
Discretionary income
Multiple-Unit Pricing
35. A manufacturer-owned store selling closeouts; discontinued merchandise; irregulars; cancelled orders; and - sometimes in-season - first-quality merchandise
Nonstore Retailing
Term Occupancy
Factory Outlet
Primary Trading Area
36. A moderate-sized - planned shopping facility with a branch department store (traditional or discount) and/or a category killer store - as well as several smaller stores
Assortment
Partnership
Experiential Merchandising
Community Shopping Center
37. Encompasses 50 to 80 percent of a store's customers; the area closest to he store and possesses the highest density of customers to population and the highest per capita sales
Primary Trading Area
Canned Sales Presentation
Operating Expenditures
Consignment Purchase
38. When a retailer looks at data that are collected to address the specific issue or problem under study
Selective Distribution
Maintenance-Increase-Recoupment Lease
Primary Data
Curing (Free-Flowing) Traffic Flow
39. The overall plan guiding a retail firm
Job Analysis
Market Segment Product Groupings
Employee Empowerment
Retail Strategy
40. Outlines a retailer's planned expenditures for a given time based on expected performance
Equal Store Organization
Budgeting
Operating Expenditures
Odd Pricing
41. A retailer sets prices based on consumer desires; at the top is the demand ceiling - the most that people will pay for a good/service
Scenario Analysis
Electronic Point of Sale System
Demand-Oriented Pricing
Seasonal Merchandise
42. All of the businesses and people involved in the physical movement and transfer of ownership of goods and services from producer to consumer
Channel of Distribution
Retailing Concept
Problem Awareness
Initial Markup
43. A "geographic area containing the customers of a particular firm or group of firms for specific goods or services"
Trading Area
Physical Inventory System
Assortment Display
Cost-Oriented Pricing
44. Beginning inventory - purchases - and transportation charges equal the cost of this
Merchandise Available for Sale
Organizational Mission
Weeks' Supply Method
Retail Life Cycle
45. Payments that retailers require of vendors for providing shelf space
Maintained Markup
Cross-Merchandising
Slotting Allowances
Consumer Cooperative
46. Selling merchandise at a limited range of price point - with each point representing a distinct level of quality
Maintenance-Increase-Recoupment Lease
Control
Resident Buying Office
Price Lining
47. The identifiable - but sometime intangible - activities undertaken by a retailer in conjunction with the basic goods and services it sells
Department Store
Demand-Oriented Pricing
Membership (Warehouse) Club
Customer Service
48. A type of retail institution in which a retailers owns one retail unit
Independent
Competition-Oriented Pricing
Market Segment Product Groupings
Direct Store Distribution (DSD)
49. Whereby a retailer reduces the amount of inventory it holds by ordering more frequently and in lower quantity
Quick Response (QR) Inventory Planning
Weeks' Supply Method
Organizational Mission
Retailing Concept
50. Displays merchandise by common end use
Dollar Control
Neighborhood Business District
Functional Product Groupings
Benchmarking