Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Campaigns and opportunities have a _____________ relationship.
Marketing -Call Center
many to much
System Administrator
not dependent fields

2. Determines the level of access to the dashboard data
Profile controls
A running user
Accounts to Opportunities - or Contacts to Cases
lead conversion

3. A custom summary formula cannot reference ____________ in an object.
folder access level
other formula fields
Profile
to a case

4. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
controlling field for a dependent field
The user is not able to edit it because it is read-only
forecast role hierarchy
As short as a day and as long as a forever

5. When is it appropriate to use the Import Wizard vs. the Data Loader?
the recycle bin
Show details and add events
Accounts - Contacts - Leads - Solutions - and Custom objects
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)

6. Which of these are inherited from objects on homepage in a console layout?
Default Locale - Default Language - Default Time Zone
Custom objects - Field level security
Download AppExchange Packages
search for public tags

7. The # of business hours that can be set for the organization to operate
use everywhere rule
Gets assigned to lead owner's territory
Unlimited
Case Escalation Rule

8. In order to implement more than one business process - ____________must also be implemented.
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
anyone in the team
multiple record types
delete the field

9. Page Layout - Field level security - Record Types
components of a profile
not dependent fields
Case
objects in a managed package

10. What is the limit on the compiled size of the formula field?
4k
Metric and gauge
Profile controls
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis

11. Record types are used to implement custom business processes by associating them to specific
active assignment rules
number from percentage
Page layouts
Hire Date

12. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).
Campaign Member or Contact Role
They are upgradeable
links two objects together
When a Lead is converted

13. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.
5 MB
Accounts to Opportunities - or Contacts to Cases
Queue
lead assignment rule

14. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

15. During a lead import - you can choose to enable ___________ as part of the import.
active assignment rules
number from percentage
multiple record types
lead assignment rule

16. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
IP address is unknown
The Marketing User profile
before it is saved in Salesforce
Contract Manager

17. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?
the recycle bin
5
Solution Manager
Edit on solution

18. What is conditional highlighting for reports?
Set thresholds for report analysis
300
objects in a managed package
Use cases for Web-to-Case

19. Which of the following does not need business process?
API
Contacts
4k
same access to the document

20. You can map a single column from the csv file to...
To use Case Queues to manage Cases
500
multiple fields in SFDC
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts

21. Dated exchange rates can be set in the time range of...
Custom objects - Field level security
All users of SFDC who have access to campaigns objects
As short as a day and as long as a forever
Permissions

22. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?
Profile
Create a report
build a custom forecast for the same
Marketing -Call Center

23. What is true about managed packages?
30 days
log in to SFDC Profile
3 or more hours per day
They are upgradeable

24. You can modify the contents of a folder if the ______________ is set to read/write.
the level of visibility
Queue
folder access level
250

25. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

26. Show up to 2000 records in the record count display - Print up to 1000 records in print view
500
List view
Ideas
Profile controls

27. Calendar and Task Activities are both...
own a record and not see it
forecast role hierarchy
Case
tasks scheduled calendar events

28. How many Editions are there in SFDC?
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
250
use everywhere rule
5

29. The size limit for documents uploaded is...
5 MB
As short as a day and as long as a forever
YEAR(date_c) =YEAR(today())
Line

30. Applications are built on which platform?
To use Case Queues to manage Cases
Force.com
Google adwords
250

31. What is true about look up relationship?
one language at a time
Value is always required
previously approved process
Field level security

32. You cannot delete a product that is...
The user loses all unsaved data after terminating the session
used on an oppy
Skill requirements - Product categories - Customer types - Service levels
To use Case Queues to manage Cases

33. Picklist dependency rules are __________ during import.
Value is always required
Solution Manager
not enforced
50000

34. There are _________ to new picklist or multi-select picklist values for any field during a single import
Objects on managed packages
The Marketing User profile
no limits
the new label value

35. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...
To capture unique data of the business
User setting
Queue
3 or more hours per day

36. It is possible for a user to...
Case
own a record and not see it
using the custom summary field
The email address of the user whose identify is being confirmed.

37. The data loader can load all objects - including custom objects - It generates...
All users
number from percentage
an error report after the loading
Lead - Contact - Solution

38. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?
None of the users
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
Create a report
calculations on summary fields

39. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules
Adding a user to the sales team group
different types of sharing rules
Set thresholds for report analysis
5 MB

40. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.
Elements within a Page Layout
Metric - table - gauge - chart - S-Control - VF page
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
active assignment rules

41. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team
Campaign Member or Contact Role
able to upgrade to other version
All organization data
Sales Team Role

42. Can view - edit and delete their own records
routed to a default lead creator via email
Summary or matrix (with at least one level of grouping)
Custom picklist
Standard User

43. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location
Business Hours
Territory Management
250
can be different users

44. The create new folder link will only be visible to users with which permission?
Use cases for Case Hierarchies
Manage public documents
active assignment rules
Google adwords

45. Error on failed web to lead validation is...
forecast role hierarchy
routed to a default lead creator via email
Any user can view all records that the running user role can view
search for public tags

46. The administrator wants to track data over a period of time. Which graph would he use?
Line
Opportunity campaign related list - Contact campaign related list
must be between 5 and 50
Sales Team Role

47. Conditional formatting is available for...
Value is always required
Business Hours
Summary and table
Export to excel

48. Salesforce for Microsoft Outlook is which type of client?
Role settings
Standard users
4k
API

49. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
Case
Tabular reports
Page layouts
to a case

50. You can import only ___________ per CSV file.
The user is not able to edit it because it is read-only
tasks scheduled calendar events
one language at a time
Export to excel