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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which salesforce.com feature allows the org to capture ROI on online advertising?






2. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






3. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






4. The system ___________ std lead fields to standard account - contact - and oppy fields.






5. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot






6. A role controls __________ that users have to an organization's data.






7. List the type of case queues commonly used by call centers.






8. What is true about look up relationship?






9. An online form to capture lead information - Email template response content published on your web site.






10. As an admin - you can schedule regular data imports...






11. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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12. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






13. Types of relationships that can exist between objects






14. A lookup field relationship...






15. What data can you export out of SFDC?






16. Which is not a standard business object?






17. A person account is different from a business account because...






18. ____________ is not available for printable lists






19. A custom lead field can be mapped to...






20. Specifying a "running user" in dashboard means...






21. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






22. Campaigns and opportunities have a _____________ relationship.






23. When is a custom object created?






24. Recycle bin houses deleted data for...






25. The documents tab does not contain...






26. You can import only ___________ per CSV file.






27. What is the number of values allowed in dependent pick list?






28. When a case is deleted - following are deleted except






29. Give an example of where a junction object is used between standard objects.






30. Can only view records






31. Record types are used to implement custom business processes by associating them to specific






32. Where do active currencies live?






33. There are _________ to new picklist or multi-select picklist values for any field during a single import






34. A public group is a grouping of all except...






35. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






36. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






37. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






38. Who can view a campaign in SFDC?






39. Reports that must be used to create dashboard components.






40. What is conditional highlighting for reports?






41. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






42. You can modify the contents of a folder if the ______________ is set to read/write.






43. Determines the level of access to the dashboard data






44. If a standard object is renamed - the reports are renamed based on...






45. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






46. How does the Import Wizard perform matching when updating records?






47. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






48. In list view enhancements - users cannot export list results to...






49. The maximum number of values allowed in a controlling field.






50. You can map a single column from the csv file to...







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