Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






2. Can only view records






3. Name three benefits of the cloud computing model.






4. Which is not a standard business object?






5. Can view - edit and delete their own records






6. Which of the following does not need business process?






7. What can stop a scheduled report-dashboard run?






8. You can use _______________ for summary and matrix reporting only.






9. What is the salesforce Console?






10. You can customize Profile to restrict users' ability to...






11. You must create the business process before creating record types for each of these objects...






12. When you configure search settings for your organization - the new value...






13. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






14. As a ________________ you can create page layout in the console and assign it to profiles.






15. Show up to 2000 records in the record count display - Print up to 1000 records in print view






16. Standard User Permissions + can edit - approve - activate and delete contracts






17. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






18. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






19. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






20. A workflow alert cannot be tracked...






21. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






22. The ____________ is a custom field that aggregates child record information in to the parent record.






23. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






24. We cannot create sharing rules on...






25. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






26. Charts - Tables - Metrics - Gauge






27. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






28. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






29. Page layouts are assigned to users based on...






30. An account team can be added by all except...






31. Standard objects examples






32. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






33. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






34. What data can you request for in the weekly data export?






35. Which salesforce.com feature allows the org to capture ROI on online advertising?






36. Permission to add a category to a solution require which permission






37. List Dashboard component types






38. A public group is a grouping of all except...






39. When is it appropriate to use the Import Wizard vs. the Data Loader?






40. A custom lead field can be mapped to...






41. All existing custom objects that were previously deployed will still be deployed when you....






42. An online form to capture lead information - Email template response content published on your web site.






43. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






44. Standard picklist fields can be controlling fields but...






45. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






46. ____________ is not available for printable lists






47. Create ads that display on search engines is possible in SFDC using...






48. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






49. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






50. You can then associate each business process with one or more record types and make it available to users...