Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Salesforce for Microsoft Outlook is which type of client?






2. Inline editing updates the field when...






3. As a ________________ you can create page layout in the console and assign it to profiles.






4. Changing the data type of an existing custom field can cause data loss while changing to...






5. You can map a custom lead field to only one of the following objects at a single instance






6. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






7. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






8. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






9. If the data validation at web to lead form fails - who will get the error report?






10. Who can view a campaign in SFDC?






11. Name three sources from which cases can be created.






12. In conditional highlighting - how may maximum conditions are allowed per report?






13. Give an example of a one-to many relationship between standard objects.






14. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






15. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






16. Field level security cannot be used to...






17. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






18. You can import only ___________ per CSV file.






19. What is true about look up relationships?






20. Can only view records






21. Custom fiscal year works on a define once and...






22. A _____________ cannot be the controlling field for a dependent field.






23. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






24. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






25. When is a custom object created?






26. You must create the business process before creating record types for each of these objects...






27. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






28. Name three settings on the Company Information page that administrators can edit.






29. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






30. Specifying a "running user" in dashboard means...






31. You can map a single column from the csv file to...






32. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






33. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






34. What data can you export out of SFDC?






35. How would an administrator modify lookup records in a console layout?






36. What does a company profile contain?






37. The maximum # of time trigger actions






38. You can use conditional highlighting for which types of reports?






39. It is possible for a user to...






40. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






41. Personal tags cannot...






42. Create and manage letterheads and email templates






43. You can modify the contents of a folder if the ______________ is set to read/write.






44. As an admin - you can schedule regular data imports...






45. List the places where Currency is specified






46. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






47. A role has a ________ relationship with users.






48. If using customizable forecasting - there is a seperate...






49. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






50. What is Salesforce?