Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. If using customizable forecasting - there is a seperate...
The user loses all unsaved data after terminating the session
salesforce.com portal
forecast role hierarchy
the record is saved/updated

2. How would an administrator modify lookup records in a console layout?
Mini Page Layout
Automated rules
Adding a user to the sales team group
summary and matrix reports

3. What can a user do an account record that has been manually shard read/write with him/her?
used on an oppy
View the account - Edit the account
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Custom objects - Field level security

4. In list view enhancements - users cannot export list results to...
a campaign member
Contacts
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
csv files

5. A custom summary formula cannot reference ____________ in an object.
4k
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.
other formula fields
Marketing -Call Center

6. The size limit for documents uploaded is...
500
None of the users
5 MB
View all data

7. There are _________ to new picklist or multi-select picklist values for any field during a single import
upgrade a managed application
no limits
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
Standard User

8. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...
Workflows
Marketing User
a campaign member
Google

9. Conditional formatting is available for...
Call Support - Call Sales - Log a case online - Email Support
Summary and table
Permissions
The running user does not have access to the dashboard folder

10. Opportunities and quotes are a part of which cloud?
Sales Cloud
be shared
Salesforce CRM workflow
different types of sharing rules

11. You can then associate each business process with one or more record types and make it available to users...
Marketing User
based on their profile
Elements within a Page Layout
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts

12. The administrator wants to track data over a period of time. Which graph would he use?
extend sharing for those records
Profile
Google adwords
Line

13. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz
components of a profile
Accounts - Contacts - Leads - Solutions - and Custom objects
lead conversion
Territory Management

14. You can map a single column from the csv file to...
multiple fields in SFDC
Lead - Contact - Solution
Create a report
Sales Cloud

15. How does the Import Wizard perform matching when updating records?
Contract Manager
Insert - update - upsert - delete
Salesforce ID
3 or more hours per day

16. As a ________________ you can create page layout in the console and assign it to profiles.
300
5 MB
system administrator
summary and matrix

17. What is true about look up relationship?
300
territory management
Value is always required
denied

18. Page layouts are assigned to users based on...
Role settings
reportable
5 MB
search for public tags

19. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...
Edit on solution
None of the users
delete the field
Profile controls

20. What is the use of campaign influence feature on oportunities?
There is only one record type in person account - There is no contact related list in person account
Give a list of campaigns that influenced the user
active assignment rules
Lead - Contact - Solution

21. An online form to capture lead information - Email template response content published on your web site.
Mini Page Layout
Sales Team Role
Create on solution
web-to-lead

22. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Set thresholds for report analysis
Tabular reports
Give a list of campaigns that influenced the user

23. What information in the user record cannot be captured without a custom field?
territory management
Hire date
Custom objects - Field level security
To use Case Queues to manage Cases

24. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).
50000
Custom Field
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
The user is not able to edit it because it is read-only

25. Name three sources from which cases can be created.
System Administrator profile and Marketing User Profile (import Leads)
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
dashboard components
Call Support - Call Sales - Log a case online - Email Support

26. List the type of case queues commonly used by call centers.
Custom forecasting
Use cases for Web-to-Case
Gets assigned to lead owner's territory
Skill requirements - Product categories - Customer types - Service levels

27. What is the number of values allowed in dependent pick list?
Workflows
300
50000
multiple fields in SFDC

28. A workflow alert cannot be tracked...
extend sharing for those records
the new label value
an error report after the loading
in activity history

29. Can view - edit and delete their own records
Marketing -Call Center
multiple fields in SFDC
They are upgradeable
Standard User

30. What objects may be imported or updated using the Import Wizard?
Accounts - Contacts - Leads - Solutions - and Custom objects
300
Automated rules
When a Lead is converted

31. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...
The user loses all unsaved data after terminating the session
using the data loader
using the custom summary field
Master-detail - many-to-many - lookup - hierarchical

32. Applications are built on which platform?
Force.com
Forecasts
Set thresholds for report analysis
before it is saved in Salesforce

33. Which one of these may be a controlling field and a dependent field?
Custom picklist
Solution Manager
before it is saved in Salesforce
automatically maps

34. ______________ will not give access to opportunity records that was previously a restricted account.
Adding a user to the sales team group
able to upgrade to other version
None of the users
multiple fields in SFDC

35. Field level security cannot be used to...
multiple fields in SFDC
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
make a field required
Call Support - Call Sales - Log a case online - Email Support

36. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...
To let the user select values in the view picklist
conditional highlighting
other formula fields
3 or more hours per day

37. Reports that must be used to create dashboard components.
Custom summary and matrix reports
Edit and Read opportunity
User setting
parent.child relationships

38. When is a custom object created?
Field level security
The Marketing User profile
To capture unique data of the business
Case Escalation Rule

39. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
Show details and add events
before it is saved in Salesforce
extend sharing for those records
summary and matrix

40. Which is not a standard business object?
based on their profile
Ideas
same access to the document
System Administrator profile and Marketing User Profile (import Leads)

41. The account owner - opportunit owners - and case owners...
System Administrator profile and Marketing User Profile (import Leads)
links two objects together
used on an oppy
can be different users

42. You can modify the contents of a folder if the ______________ is set to read/write.
folder access level
Insert - update - upsert - delete
User setting
Manage Letterheads - Manage Public Templates - Edit HTML Templates

43. ____________ is available for custom fiscal years.
Custom forecasting
routed to a default lead creator via email
before it is saved in Salesforce
None of the users

44. The system ___________ std lead fields to standard account - contact - and oppy fields.
Fiscal year - Licenses - Language - locale - time zones
All users of SFDC who have access to campaigns objects
automatically maps
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.

45. Allows you to define different sets of picklist values for both standard and custom picklist.
YEAR(date_c) =YEAR(today())
Summary and table
one language at a time
Rcord type

46. Name the standard applications in the list.
denied
Marketing -Call Center
Difference between workflow rule and workflow approval process
Role settings

47. The create new folder link will only be visible to users with which permission?
Manage public documents
Sales Team Role
log in to SFDC Profile
All organization data

48. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.
User setting
Permissions
Custom summary and matrix reports
To use Case Queues to manage Cases

49. How many records of a custom object can a system admin import using the Salesforce Import Wizard?
log in to SFDC Profile
50000
calculations on summary fields
same access to the document

50. You can create _____________ directly from the csv import file.
other formula fields
forecast role hierarchy
parent.child relationships
Case tasks

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Salesforce Certification

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests