Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _____________can import a maximum of 500 account records in a session.






2. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






3. Which graphs rely on grand total for dashboards?






4. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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5. The maximum number of values allowed in a controlling field.






6. All existing custom objects that were previously deployed will still be deployed when you....






7. Which is not a standard business object?






8. The system ___________ std lead fields to standard account - contact - and oppy fields.






9. A public group is a grouping of all except...






10. You need which permission to specify a running user other than yourself?






11. A person account is different from a business account because...






12. There are _________ to new picklist or multi-select picklist values for any field during a single import






13. The administrator wants to track data over a period of time. Which graph would he use?






14. Available out of box - cannot be deleted (You can change the label name).






15. You can then associate each business process with one or more record types and make it available to users...






16. A custom summary formula cannot reference ____________ in an object.






17. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






18. Standard objects examples






19. What is Salesforce?






20. What is true about look up relationships?






21. When a case is deleted - following are deleted except






22. Record types are not available in...






23. During a lead import - you can choose to enable ___________ as part of the import.






24. What data can you request for in the weekly data export?






25. Field level security cannot be used to...






26. A lead has been converted. Where can we find the campaigns associated with it?






27. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






28. Specifying a "running user" in dashboard means...






29. Custom summary formulas are...






30. What can a user do an account record that has been manually shard read/write with him/her?






31. List the type of case queues commonly used by call centers.






32. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






33. Applications are built on which platform?






34. ______________ will not give access to opportunity records that was previously a restricted account.






35. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






36. Super User - Can customize and administer the application






37. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






38. Can only view records






39. Reports that must be used to create dashboard components.






40. List Dashboard component types






41. The # of business hours that can be set for the organization to operate






42. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






43. Campaigns and opportunities have a _____________ relationship.






44. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






45. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






46. Who can view a campaign in SFDC?






47. Personal tags cannot...






48. How many Editions are there in SFDC?






49. You can delete the _____________ that is on an oppy.






50. What information in the user record cannot be captured without a custom field?