Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Standard User Permissions + can edit - approve - activate and delete contracts






2. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






3. An account team can be added by all except...






4. What is the number of values allowed in dependent pick list?






5. What does a company profile contain?






6. You can import only ___________ per CSV file.






7. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






8. You can use conditional highlighting for which types of reports?






9. What data can you request for in the weekly data export?






10. Record types are not available in...






11. Which salesforce.com feature allows the org to capture ROI on online advertising?






12. The ____________ is a custom field that aggregates child record information in to the parent record.






13. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






14. A record of contact with customer support. A customer is reporting a problem or asking a question.






15. An online form to capture lead information - Email template response content published on your web site.






16. It is possible for a user to...






17. You need which permission to specify a running user other than yourself?






18. If using customizable forecasting - there is a seperate...






19. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






20. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






21. Calendar and Task Activities are both...






22. Where would you make changes in order to make default tabs visible?






23. You cannot delete a product that is...






24. Users with access to opportunities as sales team members cannot...






25. Opportunities and quotes are a part of which cloud?






26. Your recycle bin record limit is _____times the MBs in your general storage






27. Two options for restricting access via IP Ranges






28. If the lead has a record type - the default record type of the new owner is assigned to records created during...






29. A workflow alert cannot be tracked...






30. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






31. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






32. If a standard object is renamed - the reports are renamed based on...






33. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






34. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






35. You can delete the _____________ that is on an oppy.






36. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






37. Allows you to define different sets of picklist values for both standard and custom picklist.






38. The maximum # of time trigger actions






39. In list view enhancements - users cannot export list results to...






40. Which is not a standard business object?






41. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






42. Why do you create a web tab?






43. Name three benefits of the cloud computing model.






44. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






45. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






46. How many roles can you create for your org?






47. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






48. You can map a custom lead field...






49. ______________ will not give access to opportunity records that was previously a restricted account.






50. The maximum number of values allowed in a controlling field.