Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List Dashboard component types






2. A lookup field relationship...






3. When a case is deleted - following are deleted except






4. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






5. A custom lead field can be mapped to...






6. Record types are used to implement custom business processes by associating them to specific






7. How many lead assignment rules can be active at one time?






8. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






9. As an admin - you can schedule regular data imports...






10. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






11. Dated exchange rates can be set in the time range of...






12. Standard User Permissions + can manage published solutions + can manage solution categories






13. Which of the following does not need business process?






14. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






15. Show up to 2000 records in the record count display - Print up to 1000 records in print view






16. A custom summary formula cannot reference ____________ in an object.






17. The ____________ is a custom field that aggregates child record information in to the parent record.






18. History tracking can be performed on the following standard objects except...






19. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






20. What does a company profile contain?






21. There are _________ to new picklist or multi-select picklist values for any field during a single import






22. Permission to add a category to a solution require which permission






23. Which salesforce.com feature allows the org to capture ROI on online advertising?






24. In order to implement more than one business process - ____________must also be implemented.






25. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






26. Conditional formatting is available for...






27. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






28. An account team can be added by all except...






29. The administrator wants to track data over a period of time. Which graph would he use?






30. Name three benefits of the cloud computing model.






31. Page layouts are assigned to users based on...






32. Name three settings on the Company Information page that administrators can edit.






33. The data loader can load all objects - including custom objects - It generates...






34. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot






35. Opportunities and quotes are a part of which cloud?






36. What information in the user record cannot be captured without a custom field?






37. A workflow alert cannot be tracked...






38. We cannot create sharing rules on...






39. What objects may be imported or updated using the Import Wizard?






40. What is true about managed packages?






41. What data can you request for in the weekly data export?






42. How does the Import Wizard perform matching when updating records?






43. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






44. Who can view campaigns?






45. A delegated approver can revoke a...






46. You cannot delete a product that is...






47. Which of these are inherited from objects on homepage in a console layout?






48. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






49. What is the limit on the compiled size of the formula field?






50. Page Layout - Field level security - Record Types