Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






2. Business process is available in following objects: _______________






3. What objects may be imported or updated using the Import Wizard?






4. We cannot create sharing rules on...






5. List the type of case queues commonly used by call centers.






6. The account owner - opportunit owners - and case owners...






7. Page Layout - Field level security - Record Types






8. You can delete the _____________ that is on an oppy.






9. A _____________ cannot be the controlling field for a dependent field.






10. Can only view records






11. ______________ will not give access to opportunity records that was previously a restricted account.






12. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






13. If the lead has a record type - the default record type of the new owner is assigned to records created during...






14. There are _________ to new picklist or multi-select picklist values for any field during a single import






15. What is the use of campaign influence feature on oportunities?






16. If the data validation at web to lead form fails - who will get the error report?






17. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






18. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






19. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






20. You can use conditional highlighting for which types of reports?






21. How would an administrator modify lookup records in a console layout?






22. Name three settings on the Company Information page that administrators can edit.






23. Custom summary formula on report...






24. A lookup field relationship...






25. Record types are used to implement custom business processes by associating them to specific






26. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






27. Records in _____________ do not count against your organization's storage limits.






28. An online form to capture lead information - Email template response content published on your web site.






29. Inline editing updates the field when...






30. Where would you make changes in order to make default tabs visible?






31. How many roles can you create for your org?






32. Standard User Permissions + can import leads for the organization






33. What is Salesforce?






34. You can import only ___________ per CSV file.






35. Which information not captured on user record in Salesforce?






36. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






37. Show up to 2000 records in the record count display - Print up to 1000 records in print view






38. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






39. You must create the business process before creating record types for each of these objects...






40. The ____________ is a custom field that aggregates child record information in to the parent record.






41. Managed package is always...






42. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






43. A public group is a grouping of all except...






44. When you configure search settings for your organization - the new value...






45. _____________can import a maximum of 500 account records in a session.






46. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...


47. What does a company profile contain?






48. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






49. Name three benefits of the cloud computing model.






50. You can use _______________ for summary and matrix reporting only.