Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






2. What is the limit on the compiled size of the formula field?






3. If the data validation at web to lead form fails - who will get the error report?






4. Used to escalate a case if it has not been resolved within a specified period of time.






5. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






6. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






7. Show up to 2000 records in the record count display - Print up to 1000 records in print view






8. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






9. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






10. Users with access to opportunities as sales team members cannot...






11. Standard User Permissions + can import leads for the organization






12. Which graphs rely on grand total for dashboards?






13. How many Editions are there in SFDC?






14. Record types are not available in...






15. Managed package is always...






16. Determines the level of access to the dashboard data






17. If the lead has a record type - the default record type of the new owner is assigned to records created during...






18. There are _________ to new picklist or multi-select picklist values for any field during a single import






19. _____________can import a maximum of 500 account records in a session.






20. Custom fiscal year works on a define once and...






21. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






22. You can use conditional highlighting for which types of reports?






23. Sharing rules can be formed on the following except...






24. An online form to capture lead information - Email template response content published on your web site.






25. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






26. You can customize Profile to restrict users' ability to...






27. A _____________ cannot be the controlling field for a dependent field.






28. While scheduling an email reports user specifies all except...






29. ____________ is not available for printable lists






30. Allows you to define different sets of picklist values for both standard and custom picklist.






31. A lookup field relationship...






32. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






33. Name three sources from which cases can be created.






34. What data can you export out of SFDC?






35. The size limit for documents uploaded is...






36. Applications are built on which platform?






37. The system ___________ std lead fields to standard account - contact - and oppy fields.






38. Give an example of where a junction object is used between standard objects.






39. Field level security cannot be used to...






40. Can only view records






41. List the type of case queues commonly used by call centers.






42. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






43. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






44. Personal tags cannot...






45. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






46. History tracking can be performed on the following standard objects except...






47. What can stop a scheduled report-dashboard run?






48. Field level security cannot be used to...






49. Business process is available in following objects: _______________






50. The maximum number of values allowed in a controlling field.