Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If the lead has a record type - the default record type of the new owner is assigned to records created during...






2. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






3. You can delete the _____________ that is on an oppy.






4. In order to implement more than one business process - ____________must also be implemented.






5. Calendar and Task Activities are both...






6. Standard picklist fields can be controlling fields but...






7. Business process is available in following objects: _______________






8. Recycle bin houses deleted data for...






9. Which graphs rely on grand total for dashboards?






10. Super User - Can customize and administer the application






11. Record types are used to implement custom business processes by associating them to specific






12. When is it appropriate to use the Import Wizard vs. the Data Loader?






13. It is possible for a user to...






14. How would an administrator modify lookup records in a console layout?






15. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






16. When is a custom object created?






17. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






18. Why do you create a web tab?






19. Records in _____________ do not count against your organization's storage limits.






20. May be used to group related cases - or to split one case into many different parts.






21. You can map a custom lead field...






22. What can a user do an account record that has been manually shard read/write with him/her?






23. What is the role of Primary Object when creating custom report types?






24. A delegated approver can revoke a...






25. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






26. Campaigns and opportunities have a _____________ relationship.






27. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






28. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






29. List Dashboard component types






30. You can then associate each business process with one or more record types and make it available to users...






31. In conditional highlighting - how may maximum conditions are allowed per report?






32. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






33. Specifying a "running user" in dashboard means...






34. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






35. What objects may be imported or updated using the Import Wizard?






36. ____________ is not available for printable lists






37. What is the use of campaign influence feature on oportunities?






38. ____________ is available for custom fiscal years.






39. Error on failed web to lead validation is...






40. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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41. List the places where Currency is specified






42. Author and the owner do not have the...






43. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






44. Show up to 2000 records in the record count display - Print up to 1000 records in print view






45. Users can _____________ from the sidebar and advanced search






46. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






47. Field level security cannot be used to...






48. The size limit for documents uploaded is...






49. Can view - edit and delete their own records






50. The system ___________ std lead fields to standard account - contact - and oppy fields.