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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. All existing custom objects that were previously deployed will still be deployed when you....






2. There are _________ to new picklist or multi-select picklist values for any field during a single import






3. Name three sources from which cases can be created.






4. A custom summary formula cannot reference ____________ in an object.






5. Author and the owner do not have the...






6. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






7. Salesforce for Microsoft Outlook is which type of client?






8. If using customizable forecasting - there is a seperate...






9. Your recycle bin record limit is _____times the MBs in your general storage






10. Error on failed web to lead validation is...






11. How does the Import Wizard perform matching when updating records?






12. You can then associate each business process with one or more record types and make it available to users...






13. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






14. Can view - edit and delete their own records






15. Can only view records






16. Page Layout - Field level security - Record Types






17. The maximum number of values allowed in a controlling field.






18. A role has a ________ relationship with users.






19. Name three settings on the Company Information page that administrators can edit.






20. Which one of these may be a controlling field and a dependent field?






21. Which of these are inherited from objects on homepage in a console layout?






22. A delegated approver can revoke a...






23. Create and manage letterheads and email templates






24. Inline editing updates the field when...






25. Which graphs rely on grand total for dashboards?






26. We cannot create sharing rules on...






27. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






28. Specifying a "running user" in dashboard means...






29. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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30. A role controls __________ that users have to an organization's data.






31. An account team can be added by all except...






32. A public group is a grouping of all except...






33. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






34. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






35. What information in the user record cannot be captured without a custom field?






36. What is the salesforce Console?






37. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






38. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






39. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






40. Custom summary formula on report...






41. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






42. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






43. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






44. Available out of box - cannot be deleted (You can change the label name).






45. A person account is different from a business account because...






46. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






47. The administrator wants to track data over a period of time. Which graph would he use?






48. Standard User Permissions + can import leads for the organization






49. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






50. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.







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