Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






2. List Dashboard component types






3. Who can view a campaign in SFDC?






4. Standard User Permissions + can import leads for the organization






5. Dated exchange rates can be set in the time range of...






6. A record of contact with customer support. A customer is reporting a problem or asking a question.






7. What can a user do an account record that has been manually shard read/write with him/her?






8. A _____________ cannot be the controlling field for a dependent field.






9. ____________ is not available for printable lists






10. What is the limit on the compiled size of the formula field?






11. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






12. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






13. Software-as-a-service (SaaS) model






14. Name three sources from which cases can be created.






15. In order to implement more than one business process - ____________must also be implemented.






16. Give an example of where a junction object is used between standard objects.






17. Custom fiscal year works on a define once and...






18. Field level security cannot be used to...






19. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






20. Partner Portal: Users login to the web portal rather than through the...






21. Personal tags cannot...






22. _____________can import a maximum of 500 account records in a session.






23. List the type of case queues commonly used by call centers.






24. List the places where Currency is specified






25. Changing the data type of an existing custom field can cause data loss while changing to...






26. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






27. It is possible for a user to...






28. You can map a custom lead field...






29. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






30. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






31. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






32. What is the role of Primary Object when creating custom report types?






33. What is true about managed packages?






34. There are _________ to new picklist or multi-select picklist values for any field during a single import






35. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






36. You can customize Profile to restrict users' ability to...






37. What is true about look up relationships?






38. In conditional highlighting - how may maximum conditions are allowed per report?






39. A person account is different from a business account because...






40. Can only view records






41. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






42. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






43. Standard objects examples






44. You cannot delete a product that is...






45. You can modify the contents of a folder if the ______________ is set to read/write.






46. The size limit for documents uploaded is...






47. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






48. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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49. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






50. Calendar and Task Activities are both...