Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






2. What is Salesforce?






3. Types of relationships that can exist between objects






4. The size limit for documents uploaded is...






5. A role controls __________ that users have to an organization's data.






6. A delegated approver can revoke a...






7. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






8. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






9. When a case is deleted - following are deleted except






10. What data can you export out of SFDC?






11. Show up to 2000 records in the record count display - Print up to 1000 records in print view






12. Where do active currencies live?






13. ____________ is available for custom fiscal years.






14. Which of the following does not need business process?






15. What is the number of values allowed in dependent pick list?






16. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






17. History tracking can be performed on the following standard objects except...






18. A lead has been converted. Where can we find the campaigns associated with it?






19. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






20. Name three sources from which cases can be created.






21. Standard User Permissions + can import leads for the organization






22. List Dashboard component types






23. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






24. Who can view campaigns?






25. Standard picklist fields can be controlling fields but...






26. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






27. Two options for restricting access via IP Ranges






28. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






29. Users can _____________ from the sidebar and advanced search






30. How would an administrator modify lookup records in a console layout?






31. You can map a single column from the csv file to...






32. The account owner - opportunit owners - and case owners...






33. Who can view a campaign in SFDC?






34. Record types are not available in...






35. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






36. The administrator wants to track data over a period of time. Which graph would he use?






37. What is conditional highlighting for reports?






38. Opportunities and quotes are a part of which cloud?






39. Error on failed web to lead validation is...






40. You can customize Profile to restrict users' ability to...






41. List the places where Currency is specified






42. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






43. A workflow alert cannot be tracked...






44. Custom objects are...






45. Dated exchange rates can be set in the time range of...






46. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






47. Custom fiscal year works on a define once and...






48. Calendar and Task Activities are both...






49. Author and the owner do not have the...






50. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...