Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. In order to implement more than one business process - ____________must also be implemented.
Field level security
3 or more hours per day
objects in a managed package
multiple record types

2. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?
Edit and Read opportunity
Force.com
many to many
many to much

3. Show up to 2000 records in the record count display - Print up to 1000 records in print view
controlling field for a dependent field
4000
List view
500

4. Partner Portal: Users login to the web portal rather than through the...
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
salesforce.com portal
custom multi select picklist
Master-detail - many-to-many - lookup - hierarchical

5. Opportunities and quotes are a part of which cloud?
Workflows
All organization data
Google adwords
Sales Cloud

6. Users with access to opportunities as sales team members cannot...
an error report after the loading
rollup summary field
Fiscal year - Licenses - Language - locale - time zones
extend sharing for those records

7. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules
Master-detail - many-to-many - lookup - hierarchical
System Administrator profile and Marketing User Profile (import Leads)
different types of sharing rules
automatically maps

8. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be
Tabular reports
Standard users
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
Case Auto-Response Rule

9. The create new folder link will only be visible to users with which permission?
Manage public documents
Custom summary and matrix reports
To use the campaign import wizards
active assignment rules

10. ____________ is available for custom fiscal years.
User setting
300
Custom forecasting
Campaign Member or Contact Role

11. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...
web-to-lead
Case queue
able to delete accounts
Contacts

12. Specifying a "running user" in dashboard means...
System Administrator
Any user can view all records that the running user role can view
the new label value
link to report

13. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...
link to report
denied
Google adwords
Objects on managed packages

14. May be used to group related cases - or to split one case into many different parts.
Difference between workflow rule and workflow approval process
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
Use cases for Case Hierarchies
Business Hours

15. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.
no limits
able to upgrade to other version
except Campaign
Rules and the use of Email Templates

16. The documents tab does not contain...
Edit on solution
the new label value
version control capabilities
5 MB

17. Which of the following does not need business process?
a campaign member
Contacts
A running user
Salesforce ID

18. Where do active currencies live?
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
Opportunity campaign related list - Contact campaign related list
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
a campaign member

19. What can a user do an account record that has been manually shard read/write with him/her?
3
View the account - Edit the account
Case Escalation Rule
Case Auto-Response Rule

20. Two options for restricting access via IP Ranges
Metric - table - gauge - chart - S-Control - VF page
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
csv files

21. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
Rules and the use of Email Templates
Forecasts
before it is saved in Salesforce
Manage Letterheads - Manage Public Templates - Edit HTML Templates

22. While scheduling an email reports user specifies all except...
As short as a day and as long as a forever
different types of sharing rules
Basically - the Gmail model - all you data is stored on servers
link to report

23. Charts - Tables - Metrics - Gauge
Case Auto-Response Rule
dashboard components
Accounts to Opportunities - or Contacts to Cases
multiple record types

24. An online form to capture lead information - Email template response content published on your web site.
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
used on an oppy
web-to-lead
Standard users

25. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).
Google
csv files
4k
To use the campaign import wizards

26. An account team can be added by all except...
Value is always required
Hire date
anyone in the team
Accounts to Opportunities - or Contacts to Cases

27. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...
IP address is unknown
All organization data
Salesforce CRM workflow
3 or more hours per day

28. You can import only ___________ per CSV file.
Profile controls
The email address of the user whose identify is being confirmed.
one language at a time
be shared

29. Managed package is always...
able to upgrade to other version
the Professional Edition
Marketing User
The email address of the user whose identify is being confirmed.

30. Sharing rules can be formed on the following except...
extend sharing for those records
Objects on managed packages
before it is saved in Salesforce
Permissions

31. The org. wants to create a follow up task based on a field change. Which is the best way to do it?
make a field required
Manage public documents
Workflows
Mini Page Layout

32. A lead has been converted. Where can we find the campaigns associated with it?
Forecasts
Unlimited
Opportunity campaign related list - Contact campaign related list
Summary or matrix (with at least one level of grouping)

33. Records in _____________ do not count against your organization's storage limits.
the recycle bin
250
Contacts
anyone in the team

34. How many lead assignment rules can be active at one time?
Salesforce CRM workflow
The running user does not have access to the dashboard folder
the recycle bin
1

35. Conditional highlighting is used only in...
must be between 5 and 50
summary and matrix
The running user does not have access to the dashboard folder
Profile

36. Who can import data for all users?
Rules and the use of Email Templates
3 or more hours per day
One solution field
System Administrator profile and Marketing User Profile (import Leads)

37. It is possible for a user to...
Accounts to Opportunities - or Contacts to Cases
Standard users
folder access level
own a record and not see it

38. When a case is deleted - following are deleted except
Rules and the use of Email Templates
Case tasks
Salesforce CRM workflow
Custom Field

39. You can modify the contents of a folder if the ______________ is set to read/write.
Value is always required
All organization data
folder access level
Master-detail - many-to-many - lookup - hierarchical

40. Which report formats must be used to create dashboard components?
Solution Manager
reportable
Summary or matrix (with at least one level of grouping)
30 days

41. Which information not captured on user record in Salesforce?
summary and matrix
Hire Date
View the account - Edit the account
search for public tags

42. What data can you export out of SFDC?
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
The running user does not have access to the dashboard folder
5 MB
All organization data

43. You can delete the _____________ that is on an oppy.
The Marketing User check box on the user profile page
std price book or a price book
Call Support - Call Sales - Log a case online - Email Support
View all data

44. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team
Google adwords
Use cases for Case Hierarchies
Sales Team Role
Accounts - Contacts - Leads - Solutions - and Custom objects

45. Custom summary formulas are...
List view
calculations on summary fields
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
make a field required

46. Standard User Permissions + can manage published solutions + can manage solution categories
Force.com
Solution Manager
Create a report
Create on solution

47. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.
Standard users
The Marketing User profile
Google
Queue

48. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.
upgrade a managed application
territory management
Automated rules
routed to a default lead creator via email

49. History tracking can be performed on the following standard objects except...
Google adwords
Salesforce ID
Forecasts
Role settings

50. How many records of a custom object can a system admin import using the Salesforce Import Wizard?
able to delete accounts
50000
one language at a time
To use the campaign import wizards

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Salesforce Certification

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests