Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. You can use _______________ for summary and matrix reporting only.






2. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






3. You can delete the _____________ that is on an oppy.






4. What is true about look up relationship?






5. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






6. As an admin - you can schedule regular data imports...






7. We cannot create sharing rules on...






8. The system ___________ std lead fields to standard account - contact - and oppy fields.






9. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






10. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






11. Who can view campaigns?






12. A role controls __________ that users have to an organization's data.






13. The ____________ is a custom field that aggregates child record information in to the parent record.






14. As a ________________ you can create page layout in the console and assign it to profiles.






15. Two options for restricting access via IP Ranges






16. Business process is available in following objects: _______________






17. Where do active currencies live?






18. It is possible for a user to...






19. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






20. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






21. Field level security cannot be used to...






22. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






23. Which graphs rely on grand total for dashboards?






24. Your recycle bin record limit is _____times the MBs in your general storage






25. Page Layout - Field level security - Record Types






26. The documents tab does not contain...






27. Permission to add a category to a solution require which permission






28. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






29. Which report formats must be used to create dashboard components?






30. Determines the level of access to the dashboard data






31. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






32. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






33. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






34. What is the role of Primary Object when creating custom report types?






35. Standard User Permissions + can import leads for the organization






36. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






37. How many roles can you create for your org?






38. A custom summary formula cannot reference ____________ in an object.






39. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






40. When is it appropriate to use the Import Wizard vs. the Data Loader?






41. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






42. Calendar and Task Activities are both...






43. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






44. ____________ is available for custom fiscal years.






45. Name the standard applications in the list.






46. A record of contact with customer support. A customer is reporting a problem or asking a question.






47. Field level security cannot be used to...






48. While scheduling an email reports user specifies all except...






49. The # of business hours that can be set for the organization to operate






50. Standard User Permissions + can edit - approve - activate and delete contracts