Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When you configure search settings for your organization - the new value...






2. Determines the level of access to the dashboard data






3. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






4. While scheduling an email reports user specifies all except...






5. Name the standard applications in the list.






6. May be used to group related cases - or to split one case into many different parts.






7. What is true about look up relationships?






8. In list view enhancements - users cannot export list results to...






9. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






10. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






11. How many Editions are there in SFDC?






12. The data loader can load all objects - including custom objects - It generates...






13. Business process is available in following objects: _______________






14. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






15. What is Salesforce?






16. The account owner - opportunit owners - and case owners...






17. List the functions of the Data Loader






18. What information in the user record cannot be captured without a custom field?






19. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






20. What is the role of Primary Object when creating custom report types?






21. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






22. Page Layout - Field level security - Record Types






23. Available out of box - cannot be deleted (You can change the label name).






24. Opportunities and quotes are a part of which cloud?






25. If the data validation at web to lead form fails - who will get the error report?






26. You can modify the contents of a folder if the ______________ is set to read/write.






27. You can delete the _____________ that is on an oppy.






28. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






29. Which is not a standard business object?






30. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






31. Calendar and Task Activities are both...






32. Conditional highlighting is used only in...






33. A record of contact with customer support. A customer is reporting a problem or asking a question.






34. Conditional formatting is available for...






35. Name three sources from which cases can be created.






36. Standard User Permissions + can manage published solutions + can manage solution categories






37. Recycle bin houses deleted data for...






38. Used to escalate a case if it has not been resolved within a specified period of time.






39. Campaigns and opportunities have a _____________ relationship.






40. History tracking can be performed on the following standard objects except...






41. How would an administrator modify lookup records in a console layout?






42. What can stop a scheduled report-dashboard run?






43. Permission to add a category to a solution require which permission






44. ____________ is available for custom fiscal years.






45. Records in _____________ do not count against your organization's storage limits.






46. What is true about managed packages?






47. List the type of case queues commonly used by call centers.






48. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


49. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






50. Two options for restricting access via IP Ranges