Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






2. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






3. What is the salesforce Console?






4. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






5. You can modify the contents of a folder if the ______________ is set to read/write.






6. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






7. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






8. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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9. Field level security cannot be used to...






10. Two options for restricting access via IP Ranges






11. A lead has been converted. Where can we find the campaigns associated with it?






12. Conditional formatting is available for...






13. Specifying a "running user" in dashboard means...






14. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






15. You can delete the _____________ that is on an oppy.






16. It is possible for a user to...






17. ____________ is not available for printable lists






18. The # of business hours that can be set for the organization to operate






19. What is Salesforce?






20. The size limit for documents uploaded is...






21. A record of contact with customer support. A customer is reporting a problem or asking a question.






22. Salesforce for Microsoft Outlook is which type of client?






23. The data loader can load all objects - including custom objects - It generates...






24. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






25. As an admin - you can schedule regular data imports...






26. A role controls __________ that users have to an organization's data.






27. The system ___________ std lead fields to standard account - contact - and oppy fields.






28. Which report formats must be used to create dashboard components?






29. Create ads that display on search engines is possible in SFDC using...






30. Which one of these may be a controlling field and a dependent field?






31. _____________can import a maximum of 500 account records in a session.






32. Opportunities and quotes are a part of which cloud?






33. When a case is deleted - following are deleted except






34. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






35. Error on failed web to lead validation is...






36. Give an example of where a junction object is used between standard objects.






37. Who can view campaigns?






38. Super User - Can customize and administer the application






39. Standard picklist fields can be controlling fields but...






40. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






41. A custom lead field can be mapped to...






42. What is true about look up relationships?






43. Where do active currencies live?






44. All existing custom objects that were previously deployed will still be deployed when you....






45. What information in the user record cannot be captured without a custom field?






46. Allows you to define different sets of picklist values for both standard and custom picklist.






47. In conditional highlighting - how may maximum conditions are allowed per report?






48. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






49. You can use conditional highlighting for which types of reports?






50. When you configure search settings for your organization - the new value...