Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Author and the owner do not have the...






2. While scheduling an email reports user specifies all except...






3. The maximum # of time trigger actions






4. When is a custom object created?






5. Custom summary formulas are...






6. You can import only ___________ per CSV file.






7. Your recycle bin record limit is _____times the MBs in your general storage






8. Users can _____________ from the sidebar and advanced search






9. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






10. Can only view records






11. What can stop a scheduled report-dashboard run?






12. Name three sources from which cases can be created.






13. How many roles can you create for your org?






14. Campaigns and opportunities have a _____________ relationship.






15. Calendar and Task Activities are both...






16. Types of relationships that can exist between objects






17. A custom multi-select pick list cannot be a...






18. An online form to capture lead information - Email template response content published on your web site.






19. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






20. What is true about look up relationships?






21. You can modify the contents of a folder if the ______________ is set to read/write.






22. As an admin - you can schedule regular data imports...






23. Give an example of a one-to many relationship between standard objects.






24. ____________ is available for custom fiscal years.






25. What information in the user record cannot be captured without a custom field?






26. Where would you make changes in order to make default tabs visible?






27. ______________ will not give access to opportunity records that was previously a restricted account.






28. You can map a single column from the csv file to...






29. If using customizable forecasting - there is a seperate...






30. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






31. Standard User Permissions + can edit - approve - activate and delete contracts






32. There are _________ to new picklist or multi-select picklist values for any field during a single import






33. Custom fiscal year works on a define once and...






34. In list view enhancements - users cannot export list results to...






35. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






36. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






37. Personal tags cannot...






38. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






39. A role has a ________ relationship with users.






40. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






41. What can a user do an account record that has been manually shard read/write with him/her?






42. Create ads that display on search engines is possible in SFDC using...






43. A custom lead field can be mapped to...






44. Records in _____________ do not count against your organization's storage limits.






45. Custom summary formula on report...






46. Standard User Permissions + can import leads for the organization






47. How would an administrator modify lookup records in a console layout?






48. In conditional highlighting - how may maximum conditions are allowed per report?






49. Where do active currencies live?






50. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.