Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






2. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






3. The account owner - opportunit owners - and case owners...






4. If the data validation at web to lead form fails - who will get the error report?






5. What can a user do an account record that has been manually shard read/write with him/her?






6. A person account is different from a business account because...






7. Which salesforce.com feature allows the org to capture ROI on online advertising?






8. The # of business hours that can be set for the organization to operate






9. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






10. Who can view campaigns?






11. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






12. Standard User Permissions + can manage published solutions + can manage solution categories






13. Which information not captured on user record in Salesforce?






14. A delegated approver can revoke a...






15. While scheduling an email reports user specifies all except...






16. We cannot create sharing rules on...






17. What is true about look up relationship?






18. A role has a ________ relationship with users.






19. Opportunities and quotes are a part of which cloud?






20. What is true about look up relationships?






21. Conditional highlighting is used only in...






22. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






23. Record types are used to implement custom business processes by associating them to specific






24. When you configure search settings for your organization - the new value...






25. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






26. Where would you make changes in order to make default tabs visible?






27. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






28. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






29. A workflow alert cannot be tracked...






30. Records in _____________ do not count against your organization's storage limits.






31. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






32. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






33. When is it appropriate to use the Import Wizard vs. the Data Loader?






34. Custom fiscal year works on a define once and...






35. Show up to 2000 records in the record count display - Print up to 1000 records in print view






36. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






37. Page Layout - Field level security - Record Types






38. The data loader can load all objects - including custom objects - It generates...






39. All existing custom objects that were previously deployed will still be deployed when you....






40. The administrator wants to track data over a period of time. Which graph would he use?






41. Charts - Tables - Metrics - Gauge






42. What is the limit on the compiled size of the formula field?






43. What can stop a scheduled report-dashboard run?






44. The maximum # of time trigger actions






45. Sharing rule: ________ that grant access to groups of users.






46. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






47. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






48. Which of these are inherited from objects on homepage in a console layout?






49. Standard picklist fields can be controlling fields but...






50. What data can you request for in the weekly data export?