Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






2. Available out of box - cannot be deleted (You can change the label name).






3. Which one of these may be a controlling field and a dependent field?






4. Page layouts are assigned to users based on...






5. _____________can import a maximum of 500 account records in a session.






6. You can use conditional highlighting for which types of reports?






7. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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8. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






9. In conditional highlighting - how may maximum conditions are allowed per report?






10. In order to implement more than one business process - ____________must also be implemented.






11. A custom multi-select pick list cannot be a...






12. You cannot delete a product that is...






13. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






14. The # of business hours that can be set for the organization to operate






15. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






16. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






17. You can map a custom lead field...






18. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






19. Which is not a standard business object?






20. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






21. When is it appropriate to use the Import Wizard vs. the Data Loader?






22. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






23. Conditional formatting is available for...






24. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






25. When is a custom object created?






26. Custom summary formula on report...






27. While scheduling an email reports user specifies all except...






28. Page Layout - Field level security - Record Types






29. Which graphs rely on grand total for dashboards?






30. Permission to add a category to a solution require which permission






31. What is true about managed packages?






32. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






33. As an admin - you can schedule regular data imports...






34. What is true about look up relationship?






35. Determines the level of access to the dashboard data






36. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






37. A custom lead field can be mapped to...






38. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






39. Give an example of where a junction object is used between standard objects.






40. The documents tab does not contain...






41. Sharing rule: ________ that grant access to groups of users.






42. If the data validation at web to lead form fails - who will get the error report?






43. A _____________ cannot be the controlling field for a dependent field.






44. What is Salesforce?






45. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






46. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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47. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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48. How many lead assignment rules can be active at one time?






49. Where would you make changes in order to make default tabs visible?






50. Managed package is always...