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Test your basic knowledge |
Salesforce Certification
Start Test
Study First
Subjects
:
certifications
,
salesforce
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Sharing rules can be formed on the following except...
references another summary formula
Objects on managed packages
parent.child relationships
the Professional Edition
2. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.
4000
links two objects together
the recycle bin
To let the user select values in the view picklist
3. Users with which permission can install or uninstall AppExchange packages from the APpExchange?
Download AppExchange Packages
Case tasks
cause data loss
The designated weblead owner gets an email
4. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?
Edit on solution
number from percentage
Rules and the use of Email Templates
summary and matrix reports
5. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
anyone in the team
Standard users
The Marketing User check box on the user profile page
6. How many records of a custom object can a system admin import using the Salesforce Import Wizard?
50000
All users of SFDC who have access to campaigns objects
Default Locale - Default Language - Default Time Zone
other formula fields
7. Standard User Permissions + can manage published solutions + can manage solution categories
Solution Manager
Permissions
1 day
lead assignment rule
8. Available out of box - cannot be deleted (You can change the label name).
Forecasts
To let the user select values in the view picklist
Standard Field
Metric and gauge
9. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...
salesforce.com portal
able to delete accounts
To let the user select values in the view picklist
references another summary formula
10. Give an example of where a junction object is used between standard objects.
territory management
When a Lead is converted
Campaign Member or Contact Role
Page layouts
11. You can customize Profile to restrict users' ability to...
Gets assigned to lead owner's territory
log in to SFDC Profile
Edit and Read opportunity
Standard User
12. In order to implement more than one business process - ____________must also be implemented.
Solution Manager
multiple record types
5 MB
All organization data
13. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...
Tabular reports
When a Lead is converted
denied
Download AppExchange Packages
14. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?
Custom objects - Field level security
Profile
YEAR(date_c) =YEAR(today())
not enforced
15. What is the role of Primary Object when creating custom report types?
Read-Only
1
To let the user select values in the view picklist
Solutions - Accounts - Opportunities
16. Allows you to define different sets of picklist values for both standard and custom picklist.
Objects on managed packages
your organization's workflow
Rcord type
links two objects together
17. How many lead assignment rules can be active at one time?
To use the campaign import wizards
other formula fields
1
Profile
18. You can use _______________ for summary and matrix reporting only.
Objects on managed packages
conditional highlighting
Marketing -Call Center
Use cases for Case Hierarchies
19. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...
Field level security
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
own a record and not see it
One solution field
20. The account owner - opportunit owners - and case owners...
5 MB
API
can be different users
extend sharing for those records
21. You can use conditional highlighting for which types of reports?
summary and matrix reports
objects in a managed package
csv files
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
22. An account team can be added by all except...
build a custom forecast for the same
must be between 5 and 50
delete the field
anyone in the team
23. What is true about look up relationship?
denied
Value is always required
Permissions
std price book or a price book
24. How would an administrator modify lookup records in a console layout?
250
Unlimited
Mini Page Layout
Read-Only
25. Standard User Permissions + can import leads for the organization
Mini Page Layout
other formula fields
The running user does not have access to the dashboard folder
Marketing User
26. A role controls __________ that users have to an organization's data.
the level of visibility
tasks scheduled calendar events
Summary or matrix (with at least one level of grouping)
Sales Team Role
27. Business process is available in following objects: _______________
40
Lead - Contact - Solution
Line
Force.com
28. What can stop a scheduled report-dashboard run?
The running user does not have access to the dashboard folder
Download AppExchange Packages
in activity history
Tabular reports
29. Which of these are inherited from objects on homepage in a console layout?
Workflow rules
Edit and Read opportunity
Custom objects - Field level security
Create a report
30. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be
View all data
Case Auto-Response Rule
not dependent fields
Unlimited
31. All existing custom objects that were previously deployed will still be deployed when you....
Custom picklist
Ideas
The designated weblead owner gets an email
upgrade a managed application
32. We cannot create sharing rules on...
Call Support - Call Sales - Log a case online - Email Support
Objects on managed packages
different types of sharing rules
objects in a managed package
33. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...
delete the field
conditional highlighting
using the custom summary field
To use a Case Assignment
34. List Dashboard component types
Metric - table - gauge - chart - S-Control - VF page
4k
To let the user select values in the view picklist
Sales Cloud
35. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.
Google adwords
Difference between workflow rule and workflow approval process
Workflow rules
Profile
36. Your recycle bin record limit is _____times the MBs in your general storage
250
lead assignment rule
calculations on summary fields
Case Escalation Rule
37. Opportunities and quotes are a part of which cloud?
40
Google
forecast role hierarchy
Sales Cloud
38. Author and the owner do not have the...
own a record and not see it
same access to the document
reportable
Line
39. Managed package is always...
Case
Case Escalation Rule
able to upgrade to other version
To let the user select values in the view picklist
40. Types of relationships that can exist between objects
version control capabilities
Export to excel
Master-detail - many-to-many - lookup - hierarchical
Case
41. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm
User can log out all unsaved data is lost
Download AppExchange Packages
30 days
Give a list of campaigns that influenced the user
42. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.
3
Elements within a Page Layout
log in to SFDC Profile
500
43. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout
automatically maps
Components of the Console Tab
delete the field
30 days
44. What is true about look up relationships?
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
Custom objects - Field level security
Use cases for Web-to-Case
Standard User
45. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?
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on line
183
46. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts
List view
Case tasks
log in to SFDC Profile
Workflow rules
47. The size limit for documents uploaded is...
40
5 MB
One solution field
Workflow rules
48. You can map a single column from the csv file to...
Ideas
multiple fields in SFDC
Edit and Read opportunity
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
49. Applications are built on which platform?
Google
Force.com
View the account - Edit the account
able to delete accounts
50. What objects may be imported or updated using the Import Wizard?
One solution field
number from percentage
All organization data
Accounts - Contacts - Leads - Solutions - and Custom objects