Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What can stop a scheduled report-dashboard run?






2. What objects may be imported or updated using the Import Wizard?






3. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






4. Name three benefits of the cloud computing model.






5. Charts - Tables - Metrics - Gauge






6. What is the limit on the compiled size of the formula field?






7. During a lead import - you can choose to enable ___________ as part of the import.






8. Which is not a standard business object?






9. Standard objects examples






10. The ____________ is a custom field that aggregates child record information in to the parent record.






11. Can only view records






12. How does the Import Wizard perform matching when updating records?






13. What information in the user record cannot be captured without a custom field?






14. Custom summary formula on report...






15. Error on failed web to lead validation is...






16. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






17. History tracking can be performed on the following standard objects except...






18. Field level security cannot be used to...






19. Super User - Can customize and administer the application






20. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






21. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






22. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






23. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






24. What is the use of campaign influence feature on oportunities?






25. Available out of box - cannot be deleted (You can change the label name).






26. You can modify the contents of a folder if the ______________ is set to read/write.






27. A custom multi-select pick list cannot be a...






28. Can view - edit and delete their own records






29. There are _________ to new picklist or multi-select picklist values for any field during a single import






30. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






31. In order to implement more than one business process - ____________must also be implemented.






32. You can import only ___________ per CSV file.






33. Create ads that display on search engines is possible in SFDC using...






34. A delegated approver can revoke a...






35. The size limit for documents uploaded is...






36. If territory management is enabled for your organization and a lead is converted - how does it get assigned?






37. Standard User Permissions + can edit - approve - activate and delete contracts






38. A custom lead field can be mapped to...






39. Picklist dependency rules are __________ during import.






40. Sharing rules can be formed on the following except...






41. Conditional formatting is available for...






42. A role has a ________ relationship with users.






43. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...






44. What does a company profile contain?






45. The create new folder link will only be visible to users with which permission?






46. May be used to group related cases - or to split one case into many different parts.






47. Dated exchange rates can be set in the time range of...






48. List the type of case queues commonly used by call centers.






49. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot






50. You can use conditional highlighting for which types of reports?