Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the use of campaign influence feature on oportunities?






2. What data can you request for in the weekly data export?






3. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






4. What can a user do an account record that has been manually shard read/write with him/her?






5. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






6. A _____________ cannot be the controlling field for a dependent field.






7. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






8. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






9. Types of relationships that can exist between objects






10. You can use _______________ for summary and matrix reporting only.






11. ____________ is available for custom fiscal years.






12. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






13. When is a custom object created?






14. Managed package is always...






15. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






16. What is the number of values allowed in dependent pick list?






17. Create ads that display on search engines is possible in SFDC using...






18. You can create _____________ directly from the csv import file.






19. Sharing rules can be formed on the following except...






20. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






21. Field level security cannot be used to...






22. Who can import data for all users?






23. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






24. A public group is a grouping of all except...






25. What is true about managed packages?






26. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






27. Name the standard applications in the list.






28. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






29. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






30. The documents tab does not contain...






31. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






32. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






33. You need which permission to specify a running user other than yourself?






34. Personal tags cannot...






35. An account team can be added by all except...






36. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






37. Show up to 2000 records in the record count display - Print up to 1000 records in print view






38. A lead has been converted. Where can we find the campaigns associated with it?






39. The data loader can load all objects - including custom objects - It generates...






40. Where do active currencies live?






41. How many roles can you create for your org?






42. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






43. Which of the following does not need business process?






44. When is it appropriate to use the Import Wizard vs. the Data Loader?






45. A workflow alert cannot be tracked...






46. A lookup field relationship...






47. The create new folder link will only be visible to users with which permission?






48. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






49. What is the limit on the compiled size of the formula field?






50. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.