Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






2. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






3. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






4. Available out of box - cannot be deleted (You can change the label name).






5. There are _________ to new picklist or multi-select picklist values for any field during a single import






6. Specifying a "running user" in dashboard means...






7. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






8. You need which permission to specify a running user other than yourself?






9. ____________ is available for custom fiscal years.






10. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






11. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






12. When is a custom object created?






13. In conditional highlighting - how may maximum conditions are allowed per report?






14. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






15. Field level security cannot be used to...






16. Salesforce for Microsoft Outlook is which type of client?






17. You can map a single column from the csv file to...






18. As a ________________ you can create page layout in the console and assign it to profiles.






19. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


20. A person account is different from a business account because...






21. Create ads that display on search engines is possible in SFDC using...






22. List the type of case queues commonly used by call centers.






23. The documents tab does not contain...






24. Show up to 2000 records in the record count display - Print up to 1000 records in print view






25. Name three sources from which cases can be created.






26. Name the standard applications in the list.






27. Where would you make changes in order to make default tabs visible?






28. You cannot delete a product that is...






29. Why do you create a web tab?






30. Your recycle bin record limit is _____times the MBs in your general storage






31. A _____________ cannot be the controlling field for a dependent field.






32. When is it appropriate to use the Import Wizard vs. the Data Loader?






33. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






34. How many lead assignment rules can be active at one time?






35. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






36. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






37. The administrator wants to track data over a period of time. Which graph would he use?






38. Give an example of where a junction object is used between standard objects.






39. ______________ will not give access to opportunity records that was previously a restricted account.






40. Record types are used to implement custom business processes by associating them to specific






41. Name three benefits of the cloud computing model.






42. How many roles can you create for your org?






43. The maximum # of time trigger actions






44. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


45. Which is not a standard business object?






46. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






47. What is the number of values allowed in dependent pick list?






48. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






49. What is true about look up relationship?






50. ____________ is not available for printable lists







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests