Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which one of these may be a controlling field and a dependent field?






2. You can map a single column from the csv file to...






3. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






4. Used to escalate a case if it has not been resolved within a specified period of time.






5. Who can view campaigns?






6. Available out of box - cannot be deleted (You can change the label name).






7. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






8. Show up to 2000 records in the record count display - Print up to 1000 records in print view






9. List Dashboard component types






10. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






11. Permission to add a category to a solution require which permission






12. Who can view a campaign in SFDC?






13. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






14. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






15. The maximum number of values allowed in a controlling field.






16. When is a custom object created?






17. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






18. Recycle bin houses deleted data for...






19. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






20. Salesforce for Microsoft Outlook is which type of client?






21. How would an administrator modify lookup records in a console layout?






22. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






23. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






24. ____________ is available for custom fiscal years.






25. A workflow alert cannot be tracked...






26. In conditional highlighting - how may maximum conditions are allowed per report?






27. Custom summary formula on report...






28. You can then associate each business process with one or more record types and make it available to users...






29. Inline editing updates the field when...






30. While scheduling an email reports user specifies all except...






31. What can a user do an account record that has been manually shard read/write with him/her?






32. Author and the owner do not have the...






33. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






34. Custom objects are...






35. Can view - edit and delete their own records






36. You can import only ___________ per CSV file.






37. Reports that must be used to create dashboard components.






38. How many Editions are there in SFDC?






39. You can customize Profile to restrict users' ability to...






40. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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41. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






42. The maximum # of time trigger actions






43. History tracking can be performed on the following standard objects except...






44. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






45. When is it appropriate to use the Import Wizard vs. the Data Loader?






46. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






47. What is Salesforce?






48. Conditional highlighting is used only in...






49. A lookup field relationship...






50. Which information not captured on user record in Salesforce?