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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In order to implement more than one business process - ____________must also be implemented.






2. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






3. Show up to 2000 records in the record count display - Print up to 1000 records in print view






4. Partner Portal: Users login to the web portal rather than through the...






5. Opportunities and quotes are a part of which cloud?






6. Users with access to opportunities as sales team members cannot...






7. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






8. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






9. The create new folder link will only be visible to users with which permission?






10. ____________ is available for custom fiscal years.






11. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






12. Specifying a "running user" in dashboard means...






13. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






14. May be used to group related cases - or to split one case into many different parts.






15. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






16. The documents tab does not contain...






17. Which of the following does not need business process?






18. Where do active currencies live?






19. What can a user do an account record that has been manually shard read/write with him/her?






20. Two options for restricting access via IP Ranges






21. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






22. While scheduling an email reports user specifies all except...






23. Charts - Tables - Metrics - Gauge






24. An online form to capture lead information - Email template response content published on your web site.






25. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






26. An account team can be added by all except...






27. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






28. You can import only ___________ per CSV file.






29. Managed package is always...






30. Sharing rules can be formed on the following except...






31. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






32. A lead has been converted. Where can we find the campaigns associated with it?






33. Records in _____________ do not count against your organization's storage limits.






34. How many lead assignment rules can be active at one time?






35. Conditional highlighting is used only in...






36. Who can import data for all users?






37. It is possible for a user to...






38. When a case is deleted - following are deleted except






39. You can modify the contents of a folder if the ______________ is set to read/write.






40. Which report formats must be used to create dashboard components?






41. Which information not captured on user record in Salesforce?






42. What data can you export out of SFDC?






43. You can delete the _____________ that is on an oppy.






44. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






45. Custom summary formulas are...






46. Standard User Permissions + can manage published solutions + can manage solution categories






47. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






48. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






49. History tracking can be performed on the following standard objects except...






50. How many records of a custom object can a system admin import using the Salesforce Import Wizard?







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