Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Author and the owner do not have the...






2. Field level security cannot be used to...






3. What data can you request for in the weekly data export?






4. ______________ will not give access to opportunity records that was previously a restricted account.






5. Applications are built on which platform?






6. Record types are used to implement custom business processes by associating them to specific






7. Standard picklist fields can be controlling fields but...






8. You can map a custom lead field to only one of the following objects at a single instance






9. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






10. List the type of case queues commonly used by call centers.






11. How many lead assignment rules can be active at one time?






12. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






13. There are _________ to new picklist or multi-select picklist values for any field during a single import






14. Create and manage letterheads and email templates






15. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






16. The size limit for documents uploaded is...






17. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






18. The administrator wants to track data over a period of time. Which graph would he use?






19. The # of business hours that can be set for the organization to operate






20. Who can view a campaign in SFDC?






21. What is the number of values allowed in dependent pick list?






22. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






23. In conditional highlighting - how may maximum conditions are allowed per report?






24. Determines the level of access to the dashboard data






25. What is conditional highlighting for reports?






26. Show up to 2000 records in the record count display - Print up to 1000 records in print view






27. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






28. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






29. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






30. List the functions of the Data Loader






31. A role has a ________ relationship with users.






32. Page layouts are assigned to users based on...






33. Available out of box - cannot be deleted (You can change the label name).






34. You can create _____________ directly from the csv import file.






35. The data loader can load all objects - including custom objects - It generates...






36. Software-as-a-service (SaaS) model






37. Create ads that display on search engines is possible in SFDC using...






38. Managed package is always...






39. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






40. The account owner - opportunit owners - and case owners...






41. Why do you create a web tab?






42. Error on failed web to lead validation is...






43. Records in _____________ do not count against your organization's storage limits.






44. Salesforce for Microsoft Outlook is which type of client?






45. A custom summary formula cannot reference ____________ in an object.






46. Types of relationships that can exist between objects






47. A role controls __________ that users have to an organization's data.






48. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


49. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






50. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.