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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






2. Reports that must be used to create dashboard components.






3. The ____________ is a custom field that aggregates child record information in to the parent record.






4. Custom summary formula on report...






5. Who can view campaigns?






6. Custom summary formulas are...






7. Which information not captured on user record in Salesforce?






8. The data loader can load all objects - including custom objects - It generates...






9. You can map a custom lead field...






10. List the functions of the Data Loader






11. Who can view a campaign in SFDC?






12. Where would you make changes in order to make default tabs visible?






13. Can only view records






14. What can stop a scheduled report-dashboard run?






15. Charts - Tables - Metrics - Gauge






16. The account owner - opportunit owners - and case owners...






17. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






18. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






19. Sharing rule: ________ that grant access to groups of users.






20. You can use _______________ for summary and matrix reporting only.






21. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






22. Page layouts are assigned to users based on...






23. Which one of these may be a controlling field and a dependent field?






24. You must create the business process before creating record types for each of these objects...






25. Personal tags cannot...






26. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






27. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






28. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






29. The size limit for documents uploaded is...






30. Name three benefits of the cloud computing model.






31. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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32. Conditional formatting is available for...






33. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






34. List the type of case queues commonly used by call centers.






35. Managed package is always...






36. You can map a single column from the csv file to...






37. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






38. Error on failed web to lead validation is...






39. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






40. Why do you create a web tab?






41. All existing custom objects that were previously deployed will still be deployed when you....






42. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






43. You can modify the contents of a folder if the ______________ is set to read/write.






44. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






45. Super User - Can customize and administer the application






46. A lookup field relationship...






47. The administrator wants to track data over a period of time. Which graph would he use?






48. A lead has been converted. Where can we find the campaigns associated with it?






49. Users can _____________ from the sidebar and advanced search






50. A role controls __________ that users have to an organization's data.







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