Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List the places where Currency is specified






2. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






3. What is the salesforce Console?






4. We cannot create sharing rules on...






5. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






6. In order to implement more than one business process - ____________must also be implemented.






7. What is conditional highlighting for reports?






8. A delegated approver can revoke a...






9. Software-as-a-service (SaaS) model






10. If using customizable forecasting - there is a seperate...






11. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






12. Conditional formatting is available for...






13. Which information not captured on user record in Salesforce?






14. Custom summary formula on report...






15. What information in the user record cannot be captured without a custom field?






16. Sharing rules can be formed on the following except...






17. A record of contact with customer support. A customer is reporting a problem or asking a question.






18. A public group is a grouping of all except...






19. Allows you to define different sets of picklist values for both standard and custom picklist.






20. Opportunities and quotes are a part of which cloud?






21. Who can view a campaign in SFDC?






22. What is the limit on the compiled size of the formula field?






23. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






24. Which salesforce.com feature allows the org to capture ROI on online advertising?






25. If a standard object is renamed - the reports are renamed based on...






26. Field level security cannot be used to...






27. All existing custom objects that were previously deployed will still be deployed when you....






28. Reports that must be used to create dashboard components.






29. There are _________ to new picklist or multi-select picklist values for any field during a single import






30. Which is not a standard business object?






31. A lookup field relationship...






32. Where do active currencies live?






33. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






34. What is the use of campaign influence feature on oportunities?






35. Author and the owner do not have the...






36. You can map a custom lead field...






37. You can use conditional highlighting for which types of reports?






38. You can create _____________ directly from the csv import file.






39. Page layouts are assigned to users based on...






40. Which graphs rely on grand total for dashboards?






41. Give an example of a one-to many relationship between standard objects.






42. As an admin - you can schedule regular data imports...






43. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






44. A lead has been converted. Where can we find the campaigns associated with it?






45. You can customize Profile to restrict users' ability to...






46. What is the role of Primary Object when creating custom report types?






47. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






48. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






49. Recycle bin houses deleted data for...






50. Can only view records