Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






2. Users with access to opportunities as sales team members cannot...






3. What is the use of campaign influence feature on oportunities?






4. Types of relationships that can exist between objects






5. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






6. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






7. Allows you to define different sets of picklist values for both standard and custom picklist.






8. An online form to capture lead information - Email template response content published on your web site.






9. Can view - edit and delete their own records






10. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






11. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






12. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






13. Permission to add a category to a solution require which permission






14. What can stop a scheduled report-dashboard run?






15. Where do active currencies live?






16. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






17. All existing custom objects that were previously deployed will still be deployed when you....






18. Author and the owner do not have the...






19. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


20. Calendar and Task Activities are both...






21. The # of business hours that can be set for the organization to operate






22. Software-as-a-service (SaaS) model






23. Create and manage letterheads and email templates






24. You can use conditional highlighting for which types of reports?






25. There are _________ to new picklist or multi-select picklist values for any field during a single import






26. Who can view campaigns?






27. The administrator wants to track data over a period of time. Which graph would he use?






28. It is possible for a user to...






29. The ____________ is a custom field that aggregates child record information in to the parent record.






30. Conditional formatting is available for...






31. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






32. The documents tab does not contain...






33. Picklist dependency rules are __________ during import.






34. Standard User Permissions + can import leads for the organization






35. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






36. What is true about look up relationship?






37. Why do you create a web tab?






38. The account owner - opportunit owners - and case owners...






39. Two options for restricting access via IP Ranges






40. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






41. Sharing rule: ________ that grant access to groups of users.






42. Super User - Can customize and administer the application






43. Managed package is always...






44. The size limit for documents uploaded is...






45. Who can import data for all users?






46. How many lead assignment rules can be active at one time?






47. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






48. The maximum number of values allowed in a controlling field.






49. In order to implement more than one business process - ____________must also be implemented.






50. As an admin - you can schedule regular data imports...