Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Standard User Permissions + can import leads for the organization






2. Campaigns and opportunities have a _____________ relationship.






3. Changing the data type of an existing custom field can cause data loss while changing to...






4. Name three settings on the Company Information page that administrators can edit.






5. The create new folder link will only be visible to users with which permission?






6. Standard objects examples






7. Determines the level of access to the dashboard data






8. The size limit for documents uploaded is...






9. Which graphs rely on grand total for dashboards?






10. Which report formats must be used to create dashboard components?






11. Applications are built on which platform?






12. Conditional highlighting is used only in...






13. Custom summary formula on report...






14. A custom multi-select pick list cannot be a...






15. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






16. Calendar and Task Activities are both...






17. Personal tags cannot...






18. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






19. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






20. Which is not a standard business object?






21. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






22. Partner Portal: Users login to the web portal rather than through the...






23. Page Layout - Field level security - Record Types






24. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






25. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






26. Sharing rules can be formed on the following except...






27. A person account is different from a business account because...






28. What is true about look up relationship?






29. To edit opportunity permission - where would you make the change?






30. ____________ is available for custom fiscal years.






31. Inline editing updates the field when...






32. Name three benefits of the cloud computing model.






33. Record types are not available in...






34. Types of relationships that can exist between objects






35. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






36. The maximum number of values allowed in a controlling field.






37. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






38. What is the salesforce Console?






39. List Dashboard component types






40. The size limit for documents uploaded is...






41. Charts - Tables - Metrics - Gauge






42. The administrator wants to track data over a period of time. Which graph would he use?






43. How many roles can you create for your org?






44. You can create _____________ directly from the csv import file.






45. Software-as-a-service (SaaS) model






46. A custom summary formula cannot reference ____________ in an object.






47. A lead has been converted. Where can we find the campaigns associated with it?






48. Create and manage letterheads and email templates






49. You can delete the _____________ that is on an oppy.






50. A record of contact with customer support. A customer is reporting a problem or asking a question.