Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Managed package is always...






2. Available out of box - cannot be deleted (You can change the label name).






3. You cannot delete a product that is...






4. Super User - Can customize and administer the application






5. Author and the owner do not have the...






6. The account owner - opportunit owners - and case owners...






7. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






8. Changing the data type of an existing custom field can cause data loss while changing to...






9. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






10. Standard User Permissions + can import leads for the organization






11. What data can you request for in the weekly data export?






12. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






13. Can view - edit and delete their own records






14. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






15. Applications are built on which platform?






16. The # of business hours that can be set for the organization to operate






17. What is Salesforce?






18. As an admin - you can schedule regular data imports...






19. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






20. History tracking can be performed on the following standard objects except...






21. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






22. You can customize Profile to restrict users' ability to...






23. You can map a custom lead field to only one of the following objects at a single instance






24. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






25. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






26. Personal tags cannot...






27. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






28. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






29. Custom objects are...






30. Sharing rule: ________ that grant access to groups of users.






31. Error on failed web to lead validation is...






32. You need which permission to specify a running user other than yourself?






33. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






34. A person account is different from a business account because...






35. Custom summary formulas are...






36. You can create _____________ directly from the csv import file.






37. An account team can be added by all except...






38. What is the role of Primary Object when creating custom report types?






39. Determines the level of access to the dashboard data






40. In conditional highlighting - how may maximum conditions are allowed per report?






41. Which graphs rely on grand total for dashboards?






42. Which is not a standard business object?






43. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






44. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






45. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






46. It is possible for a user to...






47. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






48. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






49. A lookup field relationship...






50. Calendar and Task Activities are both...