Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Managed package is always...






2. When you configure search settings for your organization - the new value...






3. Error on failed web to lead validation is...






4. Create ads that display on search engines is possible in SFDC using...






5. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






6. Sharing rules can be formed on the following except...






7. Types of relationships that can exist between objects






8. If a standard object is renamed - the reports are renamed based on...






9. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






10. What can stop a scheduled report-dashboard run?






11. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?






12. What is the limit on the compiled size of the formula field?






13. Super User - Can customize and administer the application






14. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






15. Can only view records






16. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






17. A public group is a grouping of all except...






18. It is possible for a user to...






19. We cannot create sharing rules on...






20. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






21. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






22. How does the Import Wizard perform matching when updating records?






23. Changing the data type of an existing custom field can cause data loss while changing to...






24. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






25. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






26. What can a user do an account record that has been manually shard read/write with him/her?






27. An online form to capture lead information - Email template response content published on your web site.






28. How many roles can you create for your org?






29. What information in the user record cannot be captured without a custom field?






30. Dated exchange rates can be set in the time range of...






31. Determines the level of access to the dashboard data






32. A custom lead field can be mapped to...






33. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






34. You must create the business process before creating record types for each of these objects...






35. Two options for restricting access via IP Ranges






36. The maximum number of values allowed in a controlling field.






37. What is true about look up relationships?






38. Opportunities and quotes are a part of which cloud?






39. Which information not captured on user record in Salesforce?






40. ______________ will not give access to opportunity records that was previously a restricted account.






41. Partner Portal: Users login to the web portal rather than through the...






42. Personal tags cannot...






43. What objects may be imported or updated using the Import Wizard?






44. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






45. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






46. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






47. What is the role of Primary Object when creating custom report types?






48. You can map a single column from the csv file to...






49. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






50. Applications are built on which platform?