Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How many roles can you create for your org?






2. Standard picklist fields can be controlling fields but...






3. We cannot create sharing rules on...






4. You need which permission to specify a running user other than yourself?






5. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






6. Author and the owner do not have the...






7. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






8. The system ___________ std lead fields to standard account - contact - and oppy fields.






9. What information in the user record cannot be captured without a custom field?






10. Where do active currencies live?






11. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






12. A lead has been converted. Where can we find the campaigns associated with it?






13. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






14. Allows you to define different sets of picklist values for both standard and custom picklist.






15. An account team can be added by all except...






16. Which one of these may be a controlling field and a dependent field?






17. Types of relationships that can exist between objects






18. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






19. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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20. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






21. Can only view records






22. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






23. Calendar and Task Activities are both...






24. The create new folder link will only be visible to users with which permission?






25. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






26. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






27. Who can view campaigns?






28. The size limit for documents uploaded is...






29. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






30. A custom multi-select pick list cannot be a...






31. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






32. Which of the following does not need business process?






33. When is a custom object created?






34. How many Editions are there in SFDC?






35. Custom objects are...






36. In conditional highlighting - how may maximum conditions are allowed per report?






37. Users with access to opportunities as sales team members cannot...






38. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






39. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






40. Name three sources from which cases can be created.






41. Determines the level of access to the dashboard data






42. Conditional formatting is available for...






43. Which graphs rely on grand total for dashboards?






44. The maximum # of time trigger actions






45. What data can you request for in the weekly data export?






46. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






47. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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48. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






49. There are _________ to new picklist or multi-select picklist values for any field during a single import






50. Custom summary formulas are...