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Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Managed package is always...
must be between 5 and 50
Account - Contacts - Opportunities
able to upgrade to other version
summary and matrix reports

2. When you configure search settings for your organization - the new value...
salesforce.com portal
components of a profile
All organization data
must be between 5 and 50

3. Error on failed web to lead validation is...
routed to a default lead creator via email
When a Lead is converted
To use the campaign import wizards
Export to excel

4. Create ads that display on search engines is possible in SFDC using...
Solution Manager
Google
except Campaign
Download AppExchange Packages

5. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
Tabular reports
Accounts - Contacts - Leads - Solutions - and Custom objects
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
To use a Case Assignment

6. Sharing rules can be formed on the following except...
List view
number from percentage
an error report after the loading
Objects on managed packages

7. Types of relationships that can exist between objects
Field level security
summary and matrix reports
Master-detail - many-to-many - lookup - hierarchical
Google adwords

8. If a standard object is renamed - the reports are renamed based on...
Components of the Console Tab
Workflow rules
the new label value
Metric and gauge

9. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules
before it is saved in Salesforce
different types of sharing rules
territory management
Mini Page Layout

10. What can stop a scheduled report-dashboard run?
lead conversion
The running user does not have access to the dashboard folder
250
Salesforce ID

11. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?
Create a new profile for Phil as well as new associate. Deactivate Phil's profile with Sales Assoc role and transfer all the accounts - opportunities - and leads to the new associate
anyone in the team
cause data loss
Rules and the use of Email Templates

12. What is the limit on the compiled size of the formula field?
Download AppExchange Packages
4k
Campaign Member or Contact Role
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis

13. Super User - Can customize and administer the application
Case queue
folder access level
different types of sharing rules
System Administrator

14. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?
not dependent fields
Edit and Read opportunity
in activity history
There is only one record type in person account - There is no contact related list in person account

15. Can only view records
Read-Only
Metric - table - gauge - chart - S-Control - VF page
references another summary formula
Case Escalation Rule

16. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz
300
different types of sharing rules
Territory Management
anyone in the team

17. A public group is a grouping of all except...
Queue
reportable
Create a report
links two objects together

18. It is possible for a user to...
search for public tags
own a record and not see it
delete the field
Elements within a Page Layout

19. We cannot create sharing rules on...
Insert - update - upsert - delete
objects in a managed package
Lead - Contact - Solution
Case

20. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
use everywhere rule
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Rcord type
The user is not able to edit it because it is read-only

21. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.
Configure the settings and rules for Case processing - including Business Hours - and Escalation
the recycle bin
Sales Cloud
objects in a managed package

22. How does the Import Wizard perform matching when updating records?
Contract Manager
calculations on summary fields
Salesforce ID
Elements within a Page Layout

23. Changing the data type of an existing custom field can cause data loss while changing to...
number from percentage
Permissions
able to upgrade to other version
Custom summary and matrix reports

24. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm
an error report after the loading
User can log out all unsaved data is lost
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
Objects on managed packages

25. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...
using the custom summary field
The running user does not have access to the dashboard folder
denied
Field level security

26. What can a user do an account record that has been manually shard read/write with him/her?
delete the field
View the account - Edit the account
Elements within a Page Layout
routed to a default lead creator via email

27. An online form to capture lead information - Email template response content published on your web site.
All users of SFDC who have access to campaigns objects
1
Case Escalation Rule
web-to-lead

28. How many roles can you create for your org?
number from percentage
rollup summary field
500
conditional highlighting

29. What information in the user record cannot be captured without a custom field?
Any user can view all records that the running user role can view
Queue
Hire date
Custom summary and matrix reports

30. Dated exchange rates can be set in the time range of...
As short as a day and as long as a forever
same access to the document
calculations on summary fields
Standard Field

31. Determines the level of access to the dashboard data
A running user
Custom Field
many to much
Case queue

32. A custom lead field can be mapped to...
One solution field
The user is not able to edit it because it is read-only
Marketing User
Salesforce ID

33. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?
Create a report
The Marketing User check box on the user profile page
Default Locale - Default Language - Default Time Zone
YEAR(date_c) =YEAR(today())

34. You must create the business process before creating record types for each of these objects...
Value is always required
Manage Letterheads - Manage Public Templates - Edit HTML Templates
All organization data
except Campaign

35. Two options for restricting access via IP Ranges
IP address is unknown
previously approved process
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
Queue

36. The maximum number of values allowed in a controlling field.
Set thresholds for report analysis
300
3 or more hours per day
upgrade a managed application

37. What is true about look up relationships?
folder access level
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
Rules and the use of Email Templates
5 MB

38. Opportunities and quotes are a part of which cloud?
Sales Cloud
log in to SFDC Profile
Adding a user to the sales team group
references another summary formula

39. Which information not captured on user record in Salesforce?
View all data
One solution field
parent.child relationships
Hire Date

40. ______________ will not give access to opportunity records that was previously a restricted account.
Create a report
Objects on managed packages
Adding a user to the sales team group
Sales Team Role

41. Partner Portal: Users login to the web portal rather than through the...
Google
salesforce.com portal
same access to the document
Accounts - Contacts - Leads - Solutions - and Custom objects

42. Personal tags cannot...
search for public tags
be shared
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
lead conversion

43. What objects may be imported or updated using the Import Wizard?
Forecasts
Standard users
Accounts - Contacts - Leads - Solutions - and Custom objects
IP address is unknown

44. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.
The designated weblead owner gets an email
Default Locale - Default Language - Default Time Zone
Rcord type
The Marketing User profile

45. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.
an error report after the loading
Sales Cloud
Use cases for Email-to-Case
own a record and not see it

46. How many records of a custom object can a system admin import using the Salesforce Import Wizard?
Create on solution
API
Create a new profile for Phil as well as new associate. Deactivate Phil's profile with Sales Assoc role and transfer all the accounts - opportunities - and leads to the new associate
50000

47. What is the role of Primary Object when creating custom report types?
forecast role hierarchy
Page layouts
To let the user select values in the view picklist
multiple fields in SFDC

48. You can map a single column from the csv file to...
Territory Management
rollup summary field
multiple fields in SFDC
based on their profile

49. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?
Difference between workflow rule and workflow approval process
The user loses all unsaved data after terminating the session
different types of sharing rules
the recycle bin

50. Applications are built on which platform?
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Force.com
web-to-lead
Case queue

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