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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A custom summary formula cannot reference ____________ in an object.






2. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






3. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






4. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






5. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






6. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






7. Record types are not available in...






8. Partner Portal: Users login to the web portal rather than through the...






9. The size limit for documents uploaded is...






10. Name the standard applications in the list.






11. Show up to 2000 records in the record count display - Print up to 1000 records in print view






12. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






13. Super User - Can customize and administer the application






14. List Dashboard component types






15. Give an example of where a junction object is used between standard objects.






16. List the places where Currency is specified






17. An account team can be added by all except...






18. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






19. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






20. What is the role of Primary Object when creating custom report types?






21. What information in the user record cannot be captured without a custom field?






22. Which of these are inherited from objects on homepage in a console layout?






23. All existing custom objects that were previously deployed will still be deployed when you....






24. What is true about look up relationship?






25. How does the Import Wizard perform matching when updating records?






26. The data loader can load all objects - including custom objects - It generates...






27. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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28. Page layouts are assigned to users based on...






29. Permission to add a category to a solution require which permission






30. The system ___________ std lead fields to standard account - contact - and oppy fields.






31. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






32. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






33. Which graphs rely on grand total for dashboards?






34. Salesforce for Microsoft Outlook is which type of client?






35. What is the salesforce Console?






36. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






37. Personal tags cannot...






38. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






39. The account owner - opportunit owners - and case owners...






40. Conditional highlighting is used only in...






41. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






42. Opportunities and quotes are a part of which cloud?






43. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






44. Which salesforce.com feature allows the org to capture ROI on online advertising?






45. When is a custom object created?






46. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






47. Who can view a campaign in SFDC?






48. A custom multi-select pick list cannot be a...






49. You can use _______________ for summary and matrix reporting only.






50. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...







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