Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






2. When is a custom object created?






3. What is the number of values allowed in dependent pick list?






4. What is the limit on the compiled size of the formula field?






5. Name the standard applications in the list.






6. Opportunities and quotes are a part of which cloud?






7. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






8. How does the Import Wizard perform matching when updating records?






9. Can view - edit and delete their own records






10. Who can import data for all users?






11. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






12. ______________ will not give access to opportunity records that was previously a restricted account.






13. You can customize Profile to restrict users' ability to...






14. Where do active currencies live?






15. While scheduling an email reports user specifies all except...






16. You can use conditional highlighting for which types of reports?






17. The system ___________ std lead fields to standard account - contact - and oppy fields.






18. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






19. Can only view records






20. The maximum # of time trigger actions






21. List the places where Currency is specified






22. What does a company profile contain?






23. Your recycle bin record limit is _____times the MBs in your general storage






24. ____________ is available for custom fiscal years.






25. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






26. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






27. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






28. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






29. History tracking can be performed on the following standard objects except...






30. You can import only ___________ per CSV file.






31. Record types are used to implement custom business processes by associating them to specific






32. Which report formats must be used to create dashboard components?






33. Managed package is always...






34. Sharing rules can be formed on the following except...






35. A role has a ________ relationship with users.






36. List Dashboard component types






37. Which information not captured on user record in Salesforce?






38. A custom summary formula cannot reference ____________ in an object.






39. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






40. You can map a single column from the csv file to...






41. When you configure search settings for your organization - the new value...






42. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






43. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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44. Types of relationships that can exist between objects






45. What data can you request for in the weekly data export?






46. ____________ is not available for printable lists






47. Custom objects are...






48. Permission to add a category to a solution require which permission






49. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






50. What can a user do an account record that has been manually shard read/write with him/her?