Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What information in the user record cannot be captured without a custom field?






2. Which of these are inherited from objects on homepage in a console layout?






3. Two options for restricting access via IP Ranges






4. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






5. Who can import data for all users?






6. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






7. Conditional highlighting is used only in...






8. There are _________ to new picklist or multi-select picklist values for any field during a single import






9. What data can you request for in the weekly data export?






10. Name three benefits of the cloud computing model.






11. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






12. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






13. Record types are used to implement custom business processes by associating them to specific






14. List the places where Currency is specified






15. Recycle bin houses deleted data for...






16. You can create _____________ directly from the csv import file.






17. Who can view campaigns?






18. If the data validation at web to lead form fails - who will get the error report?






19. What objects may be imported or updated using the Import Wizard?






20. The size limit for documents uploaded is...






21. You can import only ___________ per CSV file.






22. Sharing rule: ________ that grant access to groups of users.






23. A custom lead field can be mapped to...






24. During a lead import - you can choose to enable ___________ as part of the import.






25. _____________can import a maximum of 500 account records in a session.






26. Error on failed web to lead validation is...






27. A lookup field relationship...






28. Partner Portal: Users login to the web portal rather than through the...






29. A public group is a grouping of all except...






30. Available out of box - cannot be deleted (You can change the label name).






31. History tracking can be performed on the following standard objects except...






32. May be used to group related cases - or to split one case into many different parts.






33. Author and the owner do not have the...






34. The documents tab does not contain...






35. A role controls __________ that users have to an organization's data.






36. The size limit for documents uploaded is...






37. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






38. The maximum number of values allowed in a controlling field.






39. A _____________ cannot be the controlling field for a dependent field.






40. Which graphs rely on grand total for dashboards?






41. In list view enhancements - users cannot export list results to...






42. Specifying a "running user" in dashboard means...






43. What is the role of Primary Object when creating custom report types?






44. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






45. You can use _______________ for summary and matrix reporting only.






46. You can use conditional highlighting for which types of reports?






47. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






48. Allows you to define different sets of picklist values for both standard and custom picklist.






49. When a case is deleted - following are deleted except






50. While scheduling an email reports user specifies all except...