Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A public group is a grouping of all except...






2. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






3. You need which permission to specify a running user other than yourself?






4. Software-as-a-service (SaaS) model






5. Users with access to opportunities as sales team members cannot...






6. Inline editing updates the field when...






7. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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8. While scheduling an email reports user specifies all except...






9. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






10. The # of business hours that can be set for the organization to operate






11. A delegated approver can revoke a...






12. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






13. Users can _____________ from the sidebar and advanced search






14. List the places where Currency is specified






15. The size limit for documents uploaded is...






16. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






17. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






18. Who can view campaigns?






19. Dated exchange rates can be set in the time range of...






20. Create ads that display on search engines is possible in SFDC using...






21. Opportunities and quotes are a part of which cloud?






22. A role has a ________ relationship with users.






23. A workflow alert cannot be tracked...






24. How many lead assignment rules can be active at one time?






25. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






26. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






27. Which graphs rely on grand total for dashboards?






28. The data loader can load all objects - including custom objects - It generates...






29. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






30. Custom fiscal year works on a define once and...






31. What is true about managed packages?






32. If using customizable forecasting - there is a seperate...






33. ______________ will not give access to opportunity records that was previously a restricted account.






34. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






35. Used to escalate a case if it has not been resolved within a specified period of time.






36. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






37. Allows you to define different sets of picklist values for both standard and custom picklist.






38. You can map a single column from the csv file to...






39. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






40. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






41. What is the limit on the compiled size of the formula field?






42. Give an example of a one-to many relationship between standard objects.






43. Types of relationships that can exist between objects






44. An account team can be added by all except...






45. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






46. What is the number of values allowed in dependent pick list?






47. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






48. Sharing rule: ________ that grant access to groups of users.






49. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






50. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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