Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. You can import only ___________ per CSV file.






2. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






3. Who can import data for all users?






4. Can view - edit and delete their own records






5. Create ads that display on search engines is possible in SFDC using...






6. You can use _______________ for summary and matrix reporting only.






7. Where would you make changes in order to make default tabs visible?






8. Record types are not available in...






9. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






10. If a standard object is renamed - the reports are renamed based on...






11. The size limit for documents uploaded is...






12. The ____________ is a custom field that aggregates child record information in to the parent record.






13. Sharing rules can be formed on the following except...






14. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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15. You can map a single column from the csv file to...






16. The account owner - opportunit owners - and case owners...






17. The size limit for documents uploaded is...






18. A custom lead field can be mapped to...






19. What does a company profile contain?






20. How would an administrator modify lookup records in a console layout?






21. During a lead import - you can choose to enable ___________ as part of the import.






22. Reports that must be used to create dashboard components.






23. Software-as-a-service (SaaS) model






24. What can a user do an account record that has been manually shard read/write with him/her?






25. Standard User Permissions + can manage published solutions + can manage solution categories






26. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






27. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






28. Determines the level of access to the dashboard data






29. Why do you create a web tab?






30. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






31. If the data validation at web to lead form fails - who will get the error report?






32. List Dashboard component types






33. Custom objects are...






34. The # of business hours that can be set for the organization to operate






35. Create and manage letterheads and email templates






36. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






37. If using customizable forecasting - there is a seperate...






38. While scheduling an email reports user specifies all except...






39. Partner Portal: Users login to the web portal rather than through the...






40. _____________can import a maximum of 500 account records in a session.






41. All existing custom objects that were previously deployed will still be deployed when you....






42. When you configure search settings for your organization - the new value...






43. Specifying a "running user" in dashboard means...






44. When a case is deleted - following are deleted except






45. We cannot create sharing rules on...






46. You cannot delete a product that is...






47. What is true about look up relationship?






48. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






49. A delegated approver can revoke a...






50. Show up to 2000 records in the record count display - Print up to 1000 records in print view