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Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...
1 day
build a custom forecast for the same
A tab that combines a list view and related records into one screen with different frames.
When a Lead is converted

2. Page Layout - Field level security - Record Types
Mini Page Layout
All organization data
the Professional Edition
components of a profile

3. What information in the user record cannot be captured without a custom field?
Unlimited
Hire date
Adding a user to the sales team group
To use the campaign import wizards

4. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?
Permissions
dashboard components
None of the users
As short as a day and as long as a forever

5. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.
Configure the settings and rules for Case processing - including Business Hours - and Escalation
To use Case Queues to manage Cases
All organization data
Queue

6. Page layouts are assigned to users based on...
Role settings
All users of SFDC who have access to campaigns objects
using the data loader
Rules and the use of Email Templates

7. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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8. Sharing rules can be formed on the following except...
Objects on managed packages
Basically - the Gmail model - all you data is stored on servers
The email address of the user whose identify is being confirmed.
the recycle bin

9. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?
To use the campaign import wizards
View the account - Edit the account
links two objects together
Profile

10. If the data validation at web to lead form fails - who will get the error report?
the new label value
system administrator
The designated weblead owner gets an email
other formula fields

11. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
There is only one record type in person account - There is no contact related list in person account
Workflows
forecast role hierarchy
Tabular reports

12. In conditional highlighting - how may maximum conditions are allowed per report?
Difference between workflow rule and workflow approval process
lead assignment rule
3
Profile

13. The administrator wants to track data over a period of time. Which graph would he use?
Standard User
csv files
Line
based on their profile

14. A public group is a grouping of all except...
Queue
Manage public documents
Objects on managed packages
folder access level

15. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type
The user is not able to edit it because it is read-only
Download AppExchange Packages
cause data loss
make a field required

16. It is possible for a user to...
Business Hours
must be between 5 and 50
own a record and not see it
Master-detail - many-to-many - lookup - hierarchical

17. The create new folder link will only be visible to users with which permission?
Basically - the Gmail model - all you data is stored on servers
View the account - Edit the account
Custom objects - Field level security
Manage public documents

18. What is true about look up relationship?
Value is always required
Forecasts
As short as a day and as long as a forever
Rcord type

19. Author and the owner do not have the...
Contacts
version control capabilities
4000
same access to the document

20. You can import only ___________ per CSV file.
delete the field
one language at a time
Page layouts
using the custom summary field

21. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
API
Use cases for Case Hierarchies
Show details and add events
lead assignment rule

22. Permission to add a category to a solution require which permission
3
The email address of the user whose identify is being confirmed.
Create on solution
Metric - table - gauge - chart - S-Control - VF page

23. Record types are not available in...
the Professional Edition
your organization's workflow
Permissions
many to many

24. Salesforce for Microsoft Outlook is which type of client?
using the custom summary field
API
To display extended web content on SF window
Call Support - Call Sales - Log a case online - Email Support

25. What data can you export out of SFDC?
the record is saved/updated
All organization data
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
The Marketing User check box on the user profile page

26. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
Give a list of campaigns that influenced the user
before it is saved in Salesforce
Insert - update - upsert - delete
All organization data

27. Calendar and Task Activities are both...
csv files
tasks scheduled calendar events
different types of sharing rules
web-to-lead

28. ______________ will not give access to opportunity records that was previously a restricted account.
300
one language at a time
4k
Adding a user to the sales team group

29. If a standard object is renamed - the reports are renamed based on...
Download AppExchange Packages
All organization data
Custom Field
the new label value

30. Which is not a standard business object?
All users of SFDC who have access to campaigns objects
Ideas
Territory Management
Edit on solution

31. What is the limit on the compiled size of the formula field?
40
reportable
4k
System Administrator

32. Super User - Can customize and administer the application
not enforced
Insert - update - upsert - delete
All users
System Administrator

33. How many Editions are there in SFDC?
5
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Case Escalation Rule
Master-detail - many-to-many - lookup - hierarchical

34. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...
used on an oppy
able to delete accounts
same access to the document
delete the field

35. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.
The Marketing User profile
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
routed to a default lead creator via email
links two objects together

36. Reports that must be used to create dashboard components.
When a Lead is converted
300
Custom summary and matrix reports
Tabular reports

37. You can map a custom lead field...
extend sharing for those records
to a case
The designated weblead owner gets an email
All organization data

38. You can use _______________ for summary and matrix reporting only.
Fiscal year - Licenses - Language - locale - time zones
conditional highlighting
able to delete accounts
Use cases for Case Hierarchies

39. Can view - edit and delete their own records
To let the user select values in the view picklist
Standard users
used on an oppy
Standard User

40. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.
lead assignment rule
Download AppExchange Packages
Rcord type
based on their profile

41. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?
The user loses all unsaved data after terminating the session
summary and matrix reports
Difference between workflow rule and workflow approval process
build a custom forecast for the same

42. The org. wants to create a follow up task based on a field change. Which is the best way to do it?
Metric and gauge
Field level security
Metric - table - gauge - chart - S-Control - VF page
Workflows

43. Create ads that display on search engines is possible in SFDC using...
based on their profile
4k
Google
YEAR(date_c) =YEAR(today())

44. What is conditional highlighting for reports?
Set thresholds for report analysis
IP address is unknown
lead conversion
As short as a day and as long as a forever

45. Which of these are inherited from objects on homepage in a console layout?
Custom objects - Field level security
Ideas
Tabular reports
be shared

46. Name three benefits of the cloud computing model.
Create a report
salesforce.com portal
Marketing -Call Center
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.

47. Give an example of a one-to many relationship between standard objects.
Salesforce ID
500
Accounts to Opportunities - or Contacts to Cases
same access to the document

48. Campaigns and opportunities have a _____________ relationship.
Campaign Member or Contact Role
1 day
many to much
the new label value

49. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.
own a record and not see it
Contacts
the record is saved/updated
IP address is unknown

50. What is the number of values allowed in dependent pick list?
None of the users
parent.child relationships
300
csv files

Can you answer 50 questions in 15 minutes?

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Salesforce Certification

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