Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






2. Who can view a campaign in SFDC?






3. Calendar and Task Activities are both...






4. The data loader can load all objects - including custom objects - It generates...






5. Custom summary formulas are...






6. Name three sources from which cases can be created.






7. A role has a ________ relationship with users.






8. The ____________ is a custom field that aggregates child record information in to the parent record.






9. Which information not captured on user record in Salesforce?






10. Recycle bin houses deleted data for...






11. In conditional highlighting - how may maximum conditions are allowed per report?






12. Which salesforce.com feature allows the org to capture ROI on online advertising?






13. The create new folder link will only be visible to users with which permission?






14. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






15. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






16. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






17. Specifying a "running user" in dashboard means...






18. Reports that must be used to create dashboard components.






19. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






20. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






21. Available out of box - cannot be deleted (You can change the label name).






22. How many lead assignment rules can be active at one time?






23. Managed package is always...






24. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






25. Give an example of a one-to many relationship between standard objects.






26. ______________ will not give access to opportunity records that was previously a restricted account.






27. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






28. As an admin - you can schedule regular data imports...






29. Dated exchange rates can be set in the time range of...






30. A record of contact with customer support. A customer is reporting a problem or asking a question.






31. You can import only ___________ per CSV file.






32. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






33. Permission to add a category to a solution require which permission






34. Your recycle bin record limit is _____times the MBs in your general storage






35. We cannot create sharing rules on...






36. Which graphs rely on grand total for dashboards?






37. To edit opportunity permission - where would you make the change?






38. When a case is deleted - following are deleted except






39. There are _________ to new picklist or multi-select picklist values for any field during a single import






40. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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41. Where would you make changes in order to make default tabs visible?






42. Record types are used to implement custom business processes by associating them to specific






43. Name three settings on the Company Information page that administrators can edit.






44. Conditional formatting is available for...






45. What is true about look up relationship?






46. The size limit for documents uploaded is...






47. Error on failed web to lead validation is...






48. You can map a custom lead field to only one of the following objects at a single instance






49. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






50. A _____________ cannot be the controlling field for a dependent field.