Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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2. What is conditional highlighting for reports?






3. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






4. How would an administrator modify lookup records in a console layout?






5. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






6. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






7. Custom objects are...






8. What is the role of Primary Object when creating custom report types?






9. A custom multi-select pick list cannot be a...






10. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






11. The documents tab does not contain...






12. In list view enhancements - users cannot export list results to...






13. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






14. What data can you export out of SFDC?






15. We cannot create sharing rules on...






16. Who can import data for all users?






17. While scheduling an email reports user specifies all except...






18. Why do you create a web tab?






19. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






20. If the data validation at web to lead form fails - who will get the error report?






21. ______________ will not give access to opportunity records that was previously a restricted account.






22. Super User - Can customize and administer the application






23. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






24. List the places where Currency is specified






25. You can modify the contents of a folder if the ______________ is set to read/write.






26. Field level security cannot be used to...






27. Name the standard applications in the list.






28. You can map a custom lead field...






29. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






30. Where would you make changes in order to make default tabs visible?






31. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






32. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






33. A role has a ________ relationship with users.






34. What can stop a scheduled report-dashboard run?






35. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






36. Record types are not available in...






37. Custom fiscal year works on a define once and...






38. What is the use of campaign influence feature on oportunities?






39. As a ________________ you can create page layout in the console and assign it to profiles.






40. ____________ is not available for printable lists






41. Reports that must be used to create dashboard components.






42. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






43. Show up to 2000 records in the record count display - Print up to 1000 records in print view






44. What objects may be imported or updated using the Import Wizard?






45. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






46. Who can view campaigns?






47. A custom summary formula cannot reference ____________ in an object.






48. What does a company profile contain?






49. You can delete the _____________ that is on an oppy.






50. The size limit for documents uploaded is...