Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is conditional highlighting for reports?






2. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






3. When you configure search settings for your organization - the new value...






4. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






5. Name three settings on the Company Information page that administrators can edit.






6. Why do you create a web tab?






7. Opportunities and quotes are a part of which cloud?






8. A _____________ cannot be the controlling field for a dependent field.






9. Field level security cannot be used to...






10. When is it appropriate to use the Import Wizard vs. the Data Loader?






11. While scheduling an email reports user specifies all except...






12. Standard objects examples






13. The documents tab does not contain...






14. A public group is a grouping of all except...






15. What objects may be imported or updated using the Import Wizard?






16. May be used to group related cases - or to split one case into many different parts.






17. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






18. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






19. There are _________ to new picklist or multi-select picklist values for any field during a single import






20. Name the standard applications in the list.






21. A person account is different from a business account because...






22. Show up to 2000 records in the record count display - Print up to 1000 records in print view






23. You can map a single column from the csv file to...






24. All existing custom objects that were previously deployed will still be deployed when you....






25. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






26. Allows you to define different sets of picklist values for both standard and custom picklist.






27. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






28. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


29. The system ___________ std lead fields to standard account - contact - and oppy fields.






30. Conditional highlighting is used only in...






31. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






32. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






33. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






34. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






35. What data can you export out of SFDC?






36. The administrator wants to track data over a period of time. Which graph would he use?






37. Standard User Permissions + can edit - approve - activate and delete contracts






38. A role has a ________ relationship with users.






39. If the lead has a record type - the default record type of the new owner is assigned to records created during...






40. Super User - Can customize and administer the application






41. What does a company profile contain?






42. What is true about look up relationships?






43. You can then associate each business process with one or more record types and make it available to users...






44. In list view enhancements - users cannot export list results to...






45. Dated exchange rates can be set in the time range of...






46. What can a user do an account record that has been manually shard read/write with him/her?






47. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






48. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






49. Which salesforce.com feature allows the org to capture ROI on online advertising?






50. If a standard object is renamed - the reports are renamed based on...