Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The # of business hours that can be set for the organization to operate






2. Used to escalate a case if it has not been resolved within a specified period of time.






3. You can delete the _____________ that is on an oppy.






4. List the places where Currency is specified






5. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






6. Create ads that display on search engines is possible in SFDC using...






7. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






8. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






9. An account team can be added by all except...






10. Partner Portal: Users login to the web portal rather than through the...






11. You can modify the contents of a folder if the ______________ is set to read/write.






12. Which is not a standard business object?






13. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






14. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






15. If the lead has a record type - the default record type of the new owner is assigned to records created during...






16. The documents tab does not contain...






17. To edit opportunity permission - where would you make the change?






18. Conditional highlighting is used only in...






19. A role controls __________ that users have to an organization's data.






20. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






21. What is the salesforce Console?






22. Picklist dependency rules are __________ during import.






23. A lead has been converted. Where can we find the campaigns associated with it?






24. When a case is deleted - following are deleted except






25. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






26. ____________ is available for custom fiscal years.






27. Calendar and Task Activities are both...






28. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






29. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






30. Page layouts are assigned to users based on...






31. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






32. A role has a ________ relationship with users.






33. What does a company profile contain?






34. Where do active currencies live?






35. When you configure search settings for your organization - the new value...






36. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






37. A workflow alert cannot be tracked...






38. The size limit for documents uploaded is...






39. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






40. Standard User Permissions + can manage published solutions + can manage solution categories






41. Field level security cannot be used to...






42. Opportunities and quotes are a part of which cloud?






43. A custom lead field can be mapped to...






44. When is a custom object created?






45. Give an example of a one-to many relationship between standard objects.






46. Who can import data for all users?






47. How many roles can you create for your org?






48. Who can view campaigns?






49. A custom summary formula cannot reference ____________ in an object.






50. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.