Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which report formats must be used to create dashboard components?






2. When a case is deleted - following are deleted except






3. The maximum number of values allowed in a controlling field.






4. Where would you make changes in order to make default tabs visible?






5. Super User - Can customize and administer the application






6. Name three settings on the Company Information page that administrators can edit.






7. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






8. Inline editing updates the field when...






9. How many Editions are there in SFDC?






10. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






11. When is it appropriate to use the Import Wizard vs. the Data Loader?






12. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






13. How would an administrator modify lookup records in a console layout?






14. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






15. A role has a ________ relationship with users.






16. Which one of these may be a controlling field and a dependent field?






17. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






18. Who can view a campaign in SFDC?






19. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






20. Your recycle bin record limit is _____times the MBs in your general storage






21. What data can you request for in the weekly data export?






22. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






23. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






24. You can customize Profile to restrict users' ability to...






25. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






26. Standard objects examples






27. Give an example of where a junction object is used between standard objects.






28. How does the Import Wizard perform matching when updating records?






29. You must create the business process before creating record types for each of these objects...






30. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






31. Standard User Permissions + can import leads for the organization






32. Available out of box - cannot be deleted (You can change the label name).






33. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






34. Show up to 2000 records in the record count display - Print up to 1000 records in print view






35. Sharing rules can be formed on the following except...






36. Users with access to opportunities as sales team members cannot...






37. Business process is available in following objects: _______________






38. Which salesforce.com feature allows the org to capture ROI on online advertising?






39. Standard picklist fields can be controlling fields but...






40. Permission to add a category to a solution require which permission






41. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






42. Which graphs rely on grand total for dashboards?






43. Allows you to define different sets of picklist values for both standard and custom picklist.






44. What objects may be imported or updated using the Import Wizard?






45. Name three sources from which cases can be created.






46. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






47. Which information not captured on user record in Salesforce?






48. A person account is different from a business account because...






49. Author and the owner do not have the...






50. Sharing rule: ________ that grant access to groups of users.