Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






2. Salesforce for Microsoft Outlook is which type of client?






3. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






4. What is Salesforce?






5. The maximum number of values allowed in a controlling field.






6. You can use conditional highlighting for which types of reports?






7. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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8. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






9. Users can _____________ from the sidebar and advanced search






10. The # of business hours that can be set for the organization to operate






11. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






12. What is the number of values allowed in dependent pick list?






13. The administrator wants to track data over a period of time. Which graph would he use?






14. If the data validation at web to lead form fails - who will get the error report?






15. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






16. Record types are used to implement custom business processes by associating them to specific






17. An online form to capture lead information - Email template response content published on your web site.






18. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






19. History tracking can be performed on the following standard objects except...






20. You can customize Profile to restrict users' ability to...






21. How many lead assignment rules can be active at one time?






22. Your recycle bin record limit is _____times the MBs in your general storage






23. A record of contact with customer support. A customer is reporting a problem or asking a question.






24. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






25. In conditional highlighting - how may maximum conditions are allowed per report?






26. You can map a single column from the csv file to...






27. You can create _____________ directly from the csv import file.






28. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






29. Custom fiscal year works on a define once and...






30. It is possible for a user to...






31. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






32. Inline editing updates the field when...






33. Give an example of a one-to many relationship between standard objects.






34. The ____________ is a custom field that aggregates child record information in to the parent record.






35. Can view - edit and delete their own records






36. Types of relationships that can exist between objects






37. How would an administrator modify lookup records in a console layout?






38. Author and the owner do not have the...






39. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






40. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






41. ____________ is available for custom fiscal years.






42. Give an example of where a junction object is used between standard objects.






43. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






44. Which of these are inherited from objects on homepage in a console layout?






45. What is true about look up relationship?






46. Error on failed web to lead validation is...






47. During a lead import - you can choose to enable ___________ as part of the import.






48. How many Editions are there in SFDC?






49. Recycle bin houses deleted data for...






50. What is the salesforce Console?