Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Your recycle bin record limit is _____times the MBs in your general storage
250
parent.child relationships
Standard User
make a field required

2. As a ________________ you can create page layout in the console and assign it to profiles.
Create a new profile for Phil as well as new associate. Deactivate Phil's profile with Sales Assoc role and transfer all the accounts - opportunities - and leads to the new associate
system administrator
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
not dependent fields

3. History tracking can be performed on the following standard objects except...
Forecasts
YEAR(date_c) =YEAR(today())
summary and matrix
Hire date

4. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?
The Marketing User check box on the user profile page
YEAR(date_c) =YEAR(today())
in activity history
your organization's workflow

5. Field level security cannot be used to...
make a field required
Force.com
Download AppExchange Packages
link to report

6. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?
Create a report
log in to SFDC Profile
When a Lead is converted
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign

7. Sharing rules can be formed on the following except...
Page layouts
custom multi select picklist
Objects on managed packages
multiple record types

8. Managed package is always...
Automated rules
Territory Management
able to upgrade to other version
Difference between workflow rule and workflow approval process

9. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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10. What can stop a scheduled report-dashboard run?
web-to-lead
Google adwords
The running user does not have access to the dashboard folder
log in to SFDC Profile

11. How many roles can you create for your org?
Marketing -Call Center
500
many to much
Call Support - Call Sales - Log a case online - Email Support

12. Permission to add a category to a solution require which permission
different types of sharing rules
Create on solution
All organization data
conditional highlighting

13. A _____________ cannot be the controlling field for a dependent field.
Role settings
The designated weblead owner gets an email
User can log out all unsaved data is lost
custom multi select picklist

14. What is Salesforce?
Skill requirements - Product categories - Customer types - Service levels
system administrator
Salesforce and Marketing Automation - Customer Support Management
links two objects together

15. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type
Tabular reports
web-to-lead
cause data loss
build a custom forecast for the same

16. In list view enhancements - users cannot export list results to...
Campaign Member or Contact Role
csv files
using the custom summary field
to a case

17. Why do you create a web tab?
the Professional Edition
To display extended web content on SF window
Metric - table - gauge - chart - S-Control - VF page
own a record and not see it

18. What can a user do an account record that has been manually shard read/write with him/her?
View the account - Edit the account
Page layouts
Case
All organization data

19. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).
salesforce.com portal
Any user can view all records that the running user role can view
Ideas
To use the campaign import wizards

20. If a standard object is renamed - the reports are renamed based on...
Difference between workflow rule and workflow approval process
objects in a managed package
Custom Field
the new label value

21. Name three settings on the Company Information page that administrators can edit.
summary and matrix reports
5 MB
objects in a managed package
Default Locale - Default Language - Default Time Zone

22. While scheduling an email reports user specifies all except...
Queue
link to report
A tab that combines a list view and related records into one screen with different frames.
Contract Manager

23. Give an example of where a junction object is used between standard objects.
must be between 5 and 50
cause data loss
csv files
Campaign Member or Contact Role

24. Where do active currencies live?
All users of SFDC who have access to campaigns objects
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
lead assignment rule
delete the field

25. Standard User Permissions + can edit - approve - activate and delete contracts
same access to the document
Contract Manager
Ideas
to a case

26. You can create _____________ directly from the csv import file.
parent.child relationships
components of a profile
multiple record types
Skill requirements - Product categories - Customer types - Service levels

27. The data loader can load all objects - including custom objects - It generates...
Profile controls
The running user does not have access to the dashboard folder
an error report after the loading
based on their profile

28. If using customizable forecasting - there is a seperate...
4000
A running user
1 day
forecast role hierarchy

29. What is the role of Primary Object when creating custom report types?
To let the user select values in the view picklist
same access to the document
To use Case Queues to manage Cases
can be different users

30. What data can you request for in the weekly data export?
All organization data
Ideas
Standard User
components of a profile

31. Who can view campaigns?
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
Case tasks
All users

32. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
the level of visibility
All organization data
before it is saved in Salesforce
automatically maps

33. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm
User can log out all unsaved data is lost
Insert - update - upsert - delete
an error report after the loading
same access to the document

34. Custom fiscal year works on a define once and...
They are upgradeable
Hire date
Manage Letterheads - Manage Public Templates - Edit HTML Templates
use everywhere rule

35. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.
The Marketing User profile
Accounts to Opportunities - or Contacts to Cases
anyone in the team
4000

36. What is the number of values allowed in dependent pick list?
API
Difference between workflow rule and workflow approval process
reportable
300

37. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
30 days
except Campaign
Show details and add events
IP address is unknown

38. To edit opportunity permission - where would you make the change?
Google
A running user
Role settings
Profile

39. You can map a custom lead field to only one of the following objects at a single instance
lead conversion
Account - Contacts - Opportunities
extend sharing for those records
links two objects together

40. Specifying a "running user" in dashboard means...
anyone in the team
number from percentage
multiple fields in SFDC
Any user can view all records that the running user role can view

41. The administrator wants to track data over a period of time. Which graph would he use?
salesforce.com portal
Line
Page layouts
make a field required

42. A custom summary formula cannot reference ____________ in an object.
Permissions
other formula fields
One solution field
make a field required

43. During a lead import - you can choose to enable ___________ as part of the import.
YEAR(date_c) =YEAR(today())
4k
active assignment rules
reportable

44. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?
1 day
Read-Only
All users
Use cases for Email-to-Case

45. Applications are built on which platform?
Force.com
objects in a managed package
same access to the document
Queue

46. How does the Import Wizard perform matching when updating records?
To use a Case Assignment
must be between 5 and 50
Salesforce ID
Objects on managed packages

47. A workflow alert cannot be tracked...
Profile
in activity history
Account - Contacts - Opportunities
5

48. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.
Case queue
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
can be different users
Profile controls

49. Personal tags cannot...
be shared
Use cases for Email-to-Case
1
calculations on summary fields

50. Create and manage letterheads and email templates
folder access level
Manage public documents
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Line