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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A delegated approver can revoke a...






2. How would an administrator modify lookup records in a console layout?






3. Which information not captured on user record in Salesforce?






4. Changing the data type of an existing custom field can cause data loss while changing to...






5. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






6. Error on failed web to lead validation is...






7. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






8. The create new folder link will only be visible to users with which permission?






9. Which is not a standard business object?






10. Who can import data for all users?






11. To edit opportunity permission - where would you make the change?






12. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






13. History tracking can be performed on the following standard objects except...






14. Give an example of a one-to many relationship between standard objects.






15. You cannot delete a product that is...






16. List the type of case queues commonly used by call centers.






17. Create ads that display on search engines is possible in SFDC using...






18. _____________can import a maximum of 500 account records in a session.






19. You can use _______________ for summary and matrix reporting only.






20. Determines the level of access to the dashboard data






21. A person account is different from a business account because...






22. Specifying a "running user" in dashboard means...






23. Users can _____________ from the sidebar and advanced search






24. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






25. You can import only ___________ per CSV file.






26. Standard User Permissions + can edit - approve - activate and delete contracts






27. Name the standard applications in the list.






28. You can use conditional highlighting for which types of reports?






29. What data can you request for in the weekly data export?






30. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






31. The account owner - opportunit owners - and case owners...






32. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot






33. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






34. You can map a custom lead field...






35. When a case is deleted - following are deleted except






36. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






37. List Dashboard component types






38. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






39. Reports that must be used to create dashboard components.






40. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






41. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






42. Which one of these may be a controlling field and a dependent field?






43. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






44. Permission to add a category to a solution require which permission






45. Available out of box - cannot be deleted (You can change the label name).






46. When is a custom object created?






47. Records in _____________ do not count against your organization's storage limits.






48. ____________ is not available for printable lists






49. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






50. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?







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