Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Field level security cannot be used to...






2. Specifying a "running user" in dashboard means...






3. What is Salesforce?






4. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






5. The administrator wants to track data over a period of time. Which graph would he use?






6. Field level security cannot be used to...






7. Create and manage letterheads and email templates






8. When is it appropriate to use the Import Wizard vs. the Data Loader?






9. Used to escalate a case if it has not been resolved within a specified period of time.






10. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






11. You can use _______________ for summary and matrix reporting only.






12. Custom objects are...






13. Which of these are inherited from objects on homepage in a console layout?






14. What is the role of Primary Object when creating custom report types?






15. Which report formats must be used to create dashboard components?






16. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






17. All existing custom objects that were previously deployed will still be deployed when you....






18. You can map a single column from the csv file to...






19. Custom summary formula on report...






20. A custom summary formula cannot reference ____________ in an object.






21. Partner Portal: Users login to the web portal rather than through the...






22. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






23. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






24. The data loader can load all objects - including custom objects - It generates...






25. Standard User Permissions + can import leads for the organization






26. A workflow alert cannot be tracked...






27. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






28. What is true about managed packages?






29. The size limit for documents uploaded is...






30. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






31. Which one of these may be a controlling field and a dependent field?






32. ______________ will not give access to opportunity records that was previously a restricted account.






33. Where do active currencies live?






34. Types of relationships that can exist between objects






35. You can delete the _____________ that is on an oppy.






36. Sharing rule: ________ that grant access to groups of users.






37. As a ________________ you can create page layout in the console and assign it to profiles.






38. How many Editions are there in SFDC?






39. The size limit for documents uploaded is...






40. A role has a ________ relationship with users.






41. Record types are not available in...






42. As an admin - you can schedule regular data imports...






43. It is possible for a user to...






44. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






45. What is true about look up relationship?






46. Can only view records






47. You can use conditional highlighting for which types of reports?






48. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






49. Allows you to define different sets of picklist values for both standard and custom picklist.






50. Show up to 2000 records in the record count display - Print up to 1000 records in print view