Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Specifying a "running user" in dashboard means...






2. Name the standard applications in the list.






3. Software-as-a-service (SaaS) model






4. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






5. Who can view a campaign in SFDC?






6. What is true about look up relationship?






7. Records in _____________ do not count against your organization's storage limits.






8. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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9. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






10. Who can import data for all users?






11. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






12. You can map a custom lead field...






13. ______________ will not give access to opportunity records that was previously a restricted account.






14. What data can you request for in the weekly data export?






15. Where do active currencies live?






16. You can create _____________ directly from the csv import file.






17. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






18. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






19. Your recycle bin record limit is _____times the MBs in your general storage






20. Allows you to define different sets of picklist values for both standard and custom picklist.






21. List the functions of the Data Loader






22. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






23. Which information not captured on user record in Salesforce?






24. Used to escalate a case if it has not been resolved within a specified period of time.






25. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






26. Permission to add a category to a solution require which permission






27. To edit opportunity permission - where would you make the change?






28. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






29. What does a company profile contain?






30. Standard User Permissions + can import leads for the organization






31. When a case is deleted - following are deleted except






32. Give an example of where a junction object is used between standard objects.






33. What can stop a scheduled report-dashboard run?






34. Users can _____________ from the sidebar and advanced search






35. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






36. A workflow alert cannot be tracked...






37. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






38. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






39. Give an example of a one-to many relationship between standard objects.






40. Where would you make changes in order to make default tabs visible?






41. Name three sources from which cases can be created.






42. The ____________ is a custom field that aggregates child record information in to the parent record.






43. We cannot create sharing rules on...






44. Personal tags cannot...






45. Business process is available in following objects: _______________






46. Create ads that display on search engines is possible in SFDC using...






47. How would an administrator modify lookup records in a console layout?






48. You need which permission to specify a running user other than yourself?






49. Custom objects are...






50. Can view - edit and delete their own records