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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is true about managed packages?






2. A workflow alert cannot be tracked...






3. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






4. What can stop a scheduled report-dashboard run?






5. The system ___________ std lead fields to standard account - contact - and oppy fields.






6. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






7. The size limit for documents uploaded is...






8. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






9. What objects may be imported or updated using the Import Wizard?






10. There are _________ to new picklist or multi-select picklist values for any field during a single import






11. The data loader can load all objects - including custom objects - It generates...






12. List Dashboard component types






13. Can view - edit and delete their own records






14. In order to implement more than one business process - ____________must also be implemented.






15. Name the standard applications in the list.






16. May be used to group related cases - or to split one case into many different parts.






17. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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18. What can a user do an account record that has been manually shard read/write with him/her?






19. If a standard object is renamed - the reports are renamed based on...






20. ____________ is not available for printable lists






21. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






22. Determines the level of access to the dashboard data






23. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






24. Field level security cannot be used to...






25. A lookup field relationship...






26. Opportunities and quotes are a part of which cloud?






27. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






28. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






29. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






30. Name three sources from which cases can be created.






31. Sharing rules can be formed on the following except...






32. Which salesforce.com feature allows the org to capture ROI on online advertising?






33. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






34. Who can view a campaign in SFDC?






35. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






36. Salesforce for Microsoft Outlook is which type of client?






37. ____________ is available for custom fiscal years.






38. Software-as-a-service (SaaS) model






39. Campaigns and opportunities have a _____________ relationship.






40. When you configure search settings for your organization - the new value...






41. The administrator wants to track data over a period of time. Which graph would he use?






42. The maximum # of time trigger actions






43. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






44. Picklist dependency rules are __________ during import.






45. Inline editing updates the field when...






46. Which information not captured on user record in Salesforce?






47. The create new folder link will only be visible to users with which permission?






48. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






49. Create and manage letterheads and email templates






50. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?







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