Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Available out of box - cannot be deleted (You can change the label name).
Standard Field
the record is saved/updated
None of the users
4k

2. Sharing rules can be formed on the following except...
Objects on managed packages
Sales Cloud
forecast role hierarchy
Export to excel

3. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.
Configure the settings and rules for Case processing - including Business Hours - and Escalation
300
rollup summary field
The Marketing User profile

4. Specifying a "running user" in dashboard means...
use everywhere rule
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
Role settings
Any user can view all records that the running user role can view

5. The data loader can load all objects - including custom objects - It generates...
an error report after the loading
Profile
Google adwords
cause data loss

6. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...
build a custom forecast for the same
Profile controls
using the data loader
many to much

7. May be used to group related cases - or to split one case into many different parts.
Queue
Elements within a Page Layout
Use cases for Case Hierarchies
multiple fields in SFDC

8. Field level security cannot be used to...
links two objects together
Accounts to Opportunities - or Contacts to Cases
able to upgrade to other version
make a field required

9. Sharing rule: ________ that grant access to groups of users.
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
controlling field for a dependent field
be shared
Automated rules

10. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.
previously approved process
Ideas
Profile controls
Summary and table

11. We cannot create sharing rules on...
Configure the settings and rules for Case processing - including Business Hours - and Escalation
objects in a managed package
Edit and Read opportunity
the record is saved/updated

12. A person account is different from a business account because...
in activity history
There is only one record type in person account - There is no contact related list in person account
Use cases for Web-to-Case
Create on solution

13. What is the limit on the compiled size of the formula field?
system administrator
Objects on managed packages
Use cases for Web-to-Case
4k

14. Where would you make changes in order to make default tabs visible?
Summary and table
User setting
50000
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.

15. What is true about look up relationship?
None of the users
Value is always required
denied
Any user can view all records that the running user role can view

16. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
Workflow rules
reportable
Fiscal year - Licenses - Language - locale - time zones

17. The size limit for documents uploaded is...
To display extended web content on SF window
conditional highlighting
5 MB
extend sharing for those records

18. The administrator wants to track data over a period of time. Which graph would he use?
Profile controls
Line
Difference between workflow rule and workflow approval process
300

19. The create new folder link will only be visible to users with which permission?
Manage public documents
5 MB
the new label value
To display extended web content on SF window

20. An online form to capture lead information - Email template response content published on your web site.
web-to-lead
Export to excel
Summary and table
Skill requirements - Product categories - Customer types - Service levels

21. You can then associate each business process with one or more record types and make it available to users...
The user loses all unsaved data after terminating the session
Role settings
Value is always required
based on their profile

22. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
All users of SFDC who have access to campaigns objects
before it is saved in Salesforce
Case queue
The user is not able to edit it because it is read-only

23. During a lead import - you can choose to enable ___________ as part of the import.
Mini Page Layout
active assignment rules
5 MB
delete the field

24. Standard picklist fields can be controlling fields but...
not dependent fields
Show details and add events
Configure the settings and rules for Case processing - including Business Hours - and Escalation
Page layouts

25. Determines the level of access to the dashboard data
A running user
using the custom summary field
dashboard components
can be different users

26. The size limit for documents uploaded is...
Solution Manager
To let the user select values in the view picklist
Summary and table
5 MB

27. Standard User Permissions + can import leads for the organization
Hire date
Marketing User
other formula fields
To use Case Queues to manage Cases

28. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).
Salesforce ID
When a Lead is converted
Solution Manager
Fiscal year - Licenses - Language - locale - time zones

29. Record types are used to implement custom business processes by associating them to specific
All organization data
Page layouts
Case Auto-Response Rule
Case

30. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of
The Marketing User check box on the user profile page
make a field required
own a record and not see it
To use the campaign import wizards

31. A role has a ________ relationship with users.
To use the campaign import wizards
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.
many to many
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts

32. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
Difference between workflow rule and workflow approval process
Tabular reports
use everywhere rule
the level of visibility

33. Allows you to define different sets of picklist values for both standard and custom picklist.
300
Metric - table - gauge - chart - S-Control - VF page
the Professional Edition
Rcord type

34. Custom objects are...
reportable
Account - Contacts - Opportunities
Difference between workflow rule and workflow approval process
conditional highlighting

35. Business process is available in following objects: _______________
Rcord type
To display extended web content on SF window
Lead - Contact - Solution
one language at a time

36. How would an administrator modify lookup records in a console layout?
To capture unique data of the business
Mini Page Layout
used on an oppy
Role settings

37. Changing the data type of an existing custom field can cause data loss while changing to...
Territory Management
View the account - Edit the account
number from percentage
Fiscal year - Licenses - Language - locale - time zones

38. When a case is deleted - following are deleted except
Case tasks
Case
routed to a default lead creator via email
A running user

39. Who can import data for all users?
300
System Administrator profile and Marketing User Profile (import Leads)
Permissions
std price book or a price book

40. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
To use the campaign import wizards
Summary or matrix (with at least one level of grouping)
Show details and add events
anyone in the team

41. Which report formats must be used to create dashboard components?
Value is always required
Summary or matrix (with at least one level of grouping)
Queue
Campaign Member or Contact Role

42. You can map a custom lead field to only one of the following objects at a single instance
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
Queue
Unlimited
Account - Contacts - Opportunities

43. Can view - edit and delete their own records
using the data loader
40
Standard User
Hire date

44. Opportunities and quotes are a part of which cloud?
not dependent fields
Sales Cloud
Create on solution
Metric - table - gauge - chart - S-Control - VF page

45. The system ___________ std lead fields to standard account - contact - and oppy fields.
automatically maps
Force.com
calculations on summary fields
Solutions - Accounts - Opportunities

46. There are _________ to new picklist or multi-select picklist values for any field during a single import
Google adwords
Hire date
no limits
To use Case Queues to manage Cases

47. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.
To let the user select values in the view picklist
User setting
Salesforce CRM workflow
User can log out all unsaved data is lost

48. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?
Permissions
Case
cause data loss
5

49. Types of relationships that can exist between objects
Fiscal year - Licenses - Language - locale - time zones
To use a Case Assignment
based on their profile
Master-detail - many-to-many - lookup - hierarchical

50. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?
an error report after the loading
many to many
Edit and Read opportunity
4000