Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






2. Custom fiscal year works on a define once and...






3. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






4. Record types are not available in...






5. What objects may be imported or updated using the Import Wizard?






6. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






7. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






8. How does the Import Wizard perform matching when updating records?






9. Records in _____________ do not count against your organization's storage limits.






10. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






11. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






12. If using customizable forecasting - there is a seperate...






13. As an admin - you can schedule regular data imports...






14. In order to implement more than one business process - ____________must also be implemented.






15. If the data validation at web to lead form fails - who will get the error report?






16. You must create the business process before creating record types for each of these objects...






17. Error on failed web to lead validation is...






18. We cannot create sharing rules on...






19. How would an administrator modify lookup records in a console layout?






20. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






21. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






22. A workflow alert cannot be tracked...






23. Page layouts are assigned to users based on...






24. The maximum # of time trigger actions






25. You can map a custom lead field to only one of the following objects at a single instance






26. Record types are used to implement custom business processes by associating them to specific






27. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






28. A lookup field relationship...






29. When is it appropriate to use the Import Wizard vs. the Data Loader?






30. ____________ is not available for printable lists






31. Standard User Permissions + can import leads for the organization






32. An online form to capture lead information - Email template response content published on your web site.






33. The create new folder link will only be visible to users with which permission?






34. Which one of these may be a controlling field and a dependent field?






35. The size limit for documents uploaded is...






36. ____________ is available for custom fiscal years.






37. The ____________ is a custom field that aggregates child record information in to the parent record.






38. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






39. Create and manage letterheads and email templates






40. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






41. What is Salesforce?






42. How many Editions are there in SFDC?






43. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






44. List Dashboard component types






45. Business process is available in following objects: _______________






46. Your recycle bin record limit is _____times the MBs in your general storage






47. It is possible for a user to...






48. Name three benefits of the cloud computing model.






49. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






50. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?