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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Applications are built on which platform?






2. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






3. Which report formats must be used to create dashboard components?






4. Standard User Permissions + can import leads for the organization






5. Where would you make changes in order to make default tabs visible?






6. An account team can be added by all except...






7. A custom lead field can be mapped to...






8. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






9. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






10. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






11. The documents tab does not contain...






12. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






13. The account owner - opportunit owners - and case owners...






14. Charts - Tables - Metrics - Gauge






15. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






16. Create ads that display on search engines is possible in SFDC using...






17. Users can _____________ from the sidebar and advanced search






18. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






19. The data loader can load all objects - including custom objects - It generates...






20. A delegated approver can revoke a...






21. Custom summary formulas are...






22. What is the role of Primary Object when creating custom report types?






23. The create new folder link will only be visible to users with which permission?






24. When a case is deleted - following are deleted except






25. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






26. Your recycle bin record limit is _____times the MBs in your general storage






27. Allows you to define different sets of picklist values for both standard and custom picklist.






28. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






29. What is true about look up relationship?






30. Page Layout - Field level security - Record Types






31. When is it appropriate to use the Import Wizard vs. the Data Loader?






32. Which salesforce.com feature allows the org to capture ROI on online advertising?






33. Name three benefits of the cloud computing model.






34. Why do you create a web tab?






35. Inline editing updates the field when...






36. What data can you request for in the weekly data export?






37. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






38. A custom summary formula cannot reference ____________ in an object.






39. Personal tags cannot...






40. Calendar and Task Activities are both...






41. Standard User Permissions + can edit - approve - activate and delete contracts






42. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






43. Custom summary formula on report...






44. Show up to 2000 records in the record count display - Print up to 1000 records in print view






45. You must create the business process before creating record types for each of these objects...






46. Name the standard applications in the list.






47. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






48. Page layouts are assigned to users based on...






49. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






50. List the places where Currency is specified







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