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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. ____________ is not available for printable lists






2. Where would you make changes in order to make default tabs visible?






3. Who can view a campaign in SFDC?






4. Which information not captured on user record in Salesforce?






5. While scheduling an email reports user specifies all except...






6. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






7. Standard User Permissions + can edit - approve - activate and delete contracts






8. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






9. List the places where Currency is specified






10. A _____________ cannot be the controlling field for a dependent field.






11. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






12. The size limit for documents uploaded is...






13. Record types are used to implement custom business processes by associating them to specific






14. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






15. The data loader can load all objects - including custom objects - It generates...






16. Salesforce for Microsoft Outlook is which type of client?






17. What is true about look up relationships?






18. You can import only ___________ per CSV file.






19. It is possible for a user to...






20. You cannot delete a product that is...






21. What data can you export out of SFDC?






22. How does the Import Wizard perform matching when updating records?






23. Which report formats must be used to create dashboard components?






24. If the lead has a record type - the default record type of the new owner is assigned to records created during...






25. Custom objects are...






26. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






27. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






28. Why do you create a web tab?






29. Custom summary formulas are...






30. Field level security cannot be used to...






31. Error on failed web to lead validation is...






32. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






33. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






34. An account team can be added by all except...






35. Can only view records






36. A person account is different from a business account because...






37. You can map a single column from the csv file to...






38. Calendar and Task Activities are both...






39. Where do active currencies live?






40. The administrator wants to track data over a period of time. Which graph would he use?






41. Create ads that display on search engines is possible in SFDC using...






42. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






43. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






44. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






45. The ____________ is a custom field that aggregates child record information in to the parent record.






46. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






47. During a lead import - you can choose to enable ___________ as part of the import.






48. What can stop a scheduled report-dashboard run?






49. Custom summary formula on report...






50. Use Web-to-Case to allow your customers to file cases directly from your corporate website.







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