Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Picklist dependency rules are __________ during import.






2. If the lead has a record type - the default record type of the new owner is assigned to records created during...






3. The size limit for documents uploaded is...






4. What is Salesforce?






5. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






6. Software-as-a-service (SaaS) model






7. Records in _____________ do not count against your organization's storage limits.






8. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






9. Available out of box - cannot be deleted (You can change the label name).






10. Users can _____________ from the sidebar and advanced search






11. Sharing rules can be formed on the following except...






12. Name three benefits of the cloud computing model.






13. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






14. You can customize Profile to restrict users' ability to...






15. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






16. Page Layout - Field level security - Record Types






17. Give an example of where a junction object is used between standard objects.






18. Standard objects examples






19. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






20. To edit opportunity permission - where would you make the change?






21. You can modify the contents of a folder if the ______________ is set to read/write.






22. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






23. The maximum # of time trigger actions






24. Super User - Can customize and administer the application






25. A public group is a grouping of all except...






26. Custom summary formula on report...






27. If a standard object is renamed - the reports are renamed based on...






28. Which graphs rely on grand total for dashboards?






29. If using customizable forecasting - there is a seperate...






30. Name three settings on the Company Information page that administrators can edit.






31. Charts - Tables - Metrics - Gauge






32. Why do you create a web tab?






33. Permission to add a category to a solution require which permission






34. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






35. Sharing rule: ________ that grant access to groups of users.






36. Which information not captured on user record in Salesforce?






37. You can map a single column from the csv file to...






38. ____________ is available for custom fiscal years.






39. Conditional highlighting is used only in...






40. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






41. The account owner - opportunit owners - and case owners...






42. Used to escalate a case if it has not been resolved within a specified period of time.






43. An account team can be added by all except...






44. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






45. Inline editing updates the field when...






46. Page layouts are assigned to users based on...






47. When is it appropriate to use the Import Wizard vs. the Data Loader?






48. The administrator wants to track data over a period of time. Which graph would he use?






49. Standard User Permissions + can edit - approve - activate and delete contracts






50. What is true about look up relationship?