Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Types of relationships that can exist between objects






2. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






3. A role controls __________ that users have to an organization's data.






4. What can a user do an account record that has been manually shard read/write with him/her?






5. Page layouts are assigned to users based on...






6. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






7. ______________ will not give access to opportunity records that was previously a restricted account.






8. The size limit for documents uploaded is...






9. The maximum # of time trigger actions






10. An online form to capture lead information - Email template response content published on your web site.






11. When a case is deleted - following are deleted except






12. You can modify the contents of a folder if the ______________ is set to read/write.






13. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






14. Standard picklist fields can be controlling fields but...






15. Users can _____________ from the sidebar and advanced search






16. If the lead has a record type - the default record type of the new owner is assigned to records created during...






17. You can create _____________ directly from the csv import file.






18. You can use _______________ for summary and matrix reporting only.






19. Sharing rule: ________ that grant access to groups of users.






20. What is the role of Primary Object when creating custom report types?






21. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






22. What information in the user record cannot be captured without a custom field?






23. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






24. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






25. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






26. In order to implement more than one business process - ____________must also be implemented.






27. _____________can import a maximum of 500 account records in a session.






28. What can stop a scheduled report-dashboard run?






29. Custom objects are...






30. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






31. If a standard object is renamed - the reports are renamed based on...






32. Business process is available in following objects: _______________






33. How would an administrator modify lookup records in a console layout?






34. Why do you create a web tab?






35. Salesforce for Microsoft Outlook is which type of client?






36. Name three settings on the Company Information page that administrators can edit.






37. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






38. Name three benefits of the cloud computing model.






39. ____________ is available for custom fiscal years.






40. As an admin - you can schedule regular data imports...






41. If using customizable forecasting - there is a seperate...






42. When you configure search settings for your organization - the new value...






43. The ____________ is a custom field that aggregates child record information in to the parent record.






44. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






45. Calendar and Task Activities are both...






46. Error on failed web to lead validation is...






47. Applications are built on which platform?






48. When is a custom object created?






49. During a lead import - you can choose to enable ___________ as part of the import.






50. A workflow alert cannot be tracked...