Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Name three benefits of the cloud computing model.






2. To edit opportunity permission - where would you make the change?






3. A lookup field relationship...






4. The create new folder link will only be visible to users with which permission?






5. Which one of these may be a controlling field and a dependent field?






6. Custom fiscal year works on a define once and...






7. Conditional highlighting is used only in...






8. Business process is available in following objects: _______________






9. Which is not a standard business object?






10. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






11. Create and manage letterheads and email templates






12. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






13. If the lead has a record type - the default record type of the new owner is assigned to records created during...






14. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






15. What is the limit on the compiled size of the formula field?






16. You can import only ___________ per CSV file.






17. What is true about look up relationship?






18. As a ________________ you can create page layout in the console and assign it to profiles.






19. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






20. How would an administrator modify lookup records in a console layout?






21. Salesforce for Microsoft Outlook is which type of client?






22. The size limit for documents uploaded is...






23. A workflow alert cannot be tracked...






24. Applications are built on which platform?






25. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






26. What does a company profile contain?






27. ____________ is available for custom fiscal years.






28. Recycle bin houses deleted data for...






29. How does the Import Wizard perform matching when updating records?






30. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






31. You can create _____________ directly from the csv import file.






32. Standard User Permissions + can edit - approve - activate and delete contracts






33. Newsletter Settings: To which email address does Salesforce CRM send an activation message?






34. Users with access to opportunities as sales team members cannot...






35. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






36. It is possible for a user to...






37. You can use conditional highlighting for which types of reports?






38. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






39. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






40. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






41. Can view - edit and delete their own records






42. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






43. You need which permission to specify a running user other than yourself?






44. Name the standard applications in the list.






45. A custom lead field can be mapped to...






46. A custom summary formula cannot reference ____________ in an object.






47. All existing custom objects that were previously deployed will still be deployed when you....






48. Name three settings on the Company Information page that administrators can edit.






49. Page Layout - Field level security - Record Types






50. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type