Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Record types are not available in...






2. What information in the user record cannot be captured without a custom field?






3. _____________can import a maximum of 500 account records in a session.






4. It is possible for a user to...






5. Who can view a campaign in SFDC?






6. The size limit for documents uploaded is...






7. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






8. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






9. ______________ will not give access to opportunity records that was previously a restricted account.






10. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






11. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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12. You can map a custom lead field...






13. A lookup field relationship...






14. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






15. Opportunities and quotes are a part of which cloud?






16. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






17. List the functions of the Data Loader






18. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot






19. Reports that must be used to create dashboard components.






20. You cannot delete a product that is...






21. Can view - edit and delete their own records






22. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






23. A custom lead field can be mapped to...






24. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






25. What can a user do an account record that has been manually shard read/write with him/her?






26. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






27. The system ___________ std lead fields to standard account - contact - and oppy fields.






28. If the data validation at web to lead form fails - who will get the error report?






29. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






30. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






31. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






32. Picklist dependency rules are __________ during import.






33. What is the number of values allowed in dependent pick list?






34. Used to escalate a case if it has not been resolved within a specified period of time.






35. Which report formats must be used to create dashboard components?






36. The maximum # of time trigger actions






37. You can use _______________ for summary and matrix reporting only.






38. During a lead import - you can choose to enable ___________ as part of the import.






39. Business process is available in following objects: _______________






40. List Dashboard component types






41. As a ________________ you can create page layout in the console and assign it to profiles.






42. Which is not a standard business object?






43. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






44. What data can you request for in the weekly data export?






45. Salesforce for Microsoft Outlook is which type of client?






46. What is Salesforce?






47. Create and manage letterheads and email templates






48. Inline editing updates the field when...






49. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






50. Name three sources from which cases can be created.