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Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. If the data validation at web to lead form fails - who will get the error report?
Give a list of campaigns that influenced the user
The designated weblead owner gets an email
Download AppExchange Packages
log in to SFDC Profile

2. You can import only ___________ per CSV file.
There is only one record type in person account - There is no contact related list in person account
one language at a time
anyone in the team
List view

3. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.
Field level security
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
territory management
Lead - Contact - Solution

4. Name three sources from which cases can be created.
They are upgradeable
not enforced
Call Support - Call Sales - Log a case online - Email Support
As short as a day and as long as a forever

5. Can only view records
except Campaign
One solution field
Read-Only
Profile

6. A lookup field relationship...
links two objects together
be shared
Read-Only
Manage Letterheads - Manage Public Templates - Edit HTML Templates

7. What is true about managed packages?
multiple record types
Hire Date
They are upgradeable
the new label value

8. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
The user is not able to edit it because it is read-only
using the custom summary field
Solution Manager
Custom Field

9. What is the use of campaign influence feature on oportunities?
based on their profile
View the account - Edit the account
Give a list of campaigns that influenced the user
log in to SFDC Profile

10. When you configure search settings for your organization - the new value...
must be between 5 and 50
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
Page layouts
Standard users

11. While scheduling an email reports user specifies all except...
link to report
make a field required
Case Escalation Rule
before it is saved in Salesforce

12. The administrator wants to track data over a period of time. Which graph would he use?
Line
make a field required
calculations on summary fields
Create a new profile for Phil as well as new associate. Deactivate Phil's profile with Sales Assoc role and transfer all the accounts - opportunities - and leads to the new associate

13. We cannot create sharing rules on...
objects in a managed package
must be between 5 and 50
many to many
Value is always required

14. The ____________ is a custom field that aggregates child record information in to the parent record.
rollup summary field
Custom objects - Field level security
Case queue
Marketing User

15. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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16. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of
Custom objects - Field level security
The Marketing User check box on the user profile page
must be between 5 and 50
one language at a time

17. Sharing rule: ________ that grant access to groups of users.
Summary or matrix (with at least one level of grouping)
Automated rules
All organization data
Sales Cloud

18. Which information not captured on user record in Salesforce?
Queue
Google
Hire Date
The user is not able to edit it because it is read-only

19. _____________can import a maximum of 500 account records in a session.
Standard users
Custom Field
All users
Hire date

20. What information in the user record cannot be captured without a custom field?
Objects on managed packages
Hire date
Accounts - Contacts - Leads - Solutions - and Custom objects
All organization data

21. Who can view campaigns?
Configure the settings and rules for Case processing - including Business Hours - and Escalation
Google adwords
automatically maps
All users

22. Custom fiscal year works on a define once and...
4000
denied
Account - Contacts - Opportunities
use everywhere rule

23. Page Layout - Field level security - Record Types
custom multi select picklist
build a custom forecast for the same
Force.com
components of a profile

24. Sharing rules can be formed on the following except...
Show details and add events
300
upgrade a managed application
Objects on managed packages

25. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.
Configure the settings and rules for Case processing - including Business Hours - and Escalation
None of the users
rollup summary field
Metric and gauge

26. What objects may be imported or updated using the Import Wizard?
Accounts - Contacts - Leads - Solutions - and Custom objects
active assignment rules
Gets assigned to lead owner's territory
controlling field for a dependent field

27. Page layouts are assigned to users based on...
Role settings
using the custom summary field
Master-detail - many-to-many - lookup - hierarchical
Custom summary and matrix reports

28. Records in _____________ do not count against your organization's storage limits.
The user is not able to edit it because it is read-only
the recycle bin
The running user does not have access to the dashboard folder
Metric - table - gauge - chart - S-Control - VF page

29. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
same access to the document
build a custom forecast for the same
own a record and not see it

30. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).
Accounts to Opportunities - or Contacts to Cases
Case
std price book or a price book
Custom Field

31. Standard User Permissions + can edit - approve - activate and delete contracts
Contract Manager
Tabular reports
denied
Force.com

32. The maximum # of time trigger actions
Lead - Contact - Solution
40
To capture unique data of the business
Edit on solution

33. How many roles can you create for your org?
Sales Cloud
500
Hire Date
Master-detail - many-to-many - lookup - hierarchical

34. Custom summary formulas are...
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
Custom objects - Field level security
calculations on summary fields
rollup summary field

35. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?
Rules and the use of Email Templates
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
Mini Page Layout
The user loses all unsaved data after terminating the session

36. You can use _______________ for summary and matrix reporting only.
Opportunity campaign related list - Contact campaign related list
conditional highlighting
Standard users
be shared

37. In order to implement more than one business process - ____________must also be implemented.
Value is always required
Difference between workflow rule and workflow approval process
multiple record types
Opportunity campaign related list - Contact campaign related list

38. Managed package is always...
able to upgrade to other version
Fiscal year - Licenses - Language - locale - time zones
Force.com
The Marketing User profile

39. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type
cause data loss
The user is not able to edit it because it is read-only
All organization data
Contract Manager

40. Which one of these may be a controlling field and a dependent field?
upgrade a managed application
The user is not able to edit it because it is read-only
Custom picklist
Unlimited

41. Changing the data type of an existing custom field can cause data loss while changing to...
Forecasts
Metric - table - gauge - chart - S-Control - VF page
number from percentage
Sales Cloud

42. Standard picklist fields can be controlling fields but...
A tab that combines a list view and related records into one screen with different frames.
Account - Contacts - Opportunities
not dependent fields
Elements within a Page Layout

43. Standard objects examples
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
Metric and gauge
Solutions - Accounts - Opportunities
Read-Only

44. What can a user do an account record that has been manually shard read/write with him/her?
Set thresholds for report analysis
the Professional Edition
View the account - Edit the account
Use cases for Email-to-Case

45. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
Insert - update - upsert - delete
territory management
Tabular reports
Standard users

46. Picklist dependency rules are __________ during import.
Unlimited
Metric - table - gauge - chart - S-Control - VF page
not enforced
1

47. The # of business hours that can be set for the organization to operate
Unlimited
4000
own a record and not see it
no limits

48. The data loader can load all objects - including custom objects - It generates...
an error report after the loading
the Professional Edition
To use the campaign import wizards
Sales Cloud

49. During a lead import - you can choose to enable ___________ as part of the import.
active assignment rules
500
Profile controls
Salesforce CRM workflow

50. Opportunities and quotes are a part of which cloud?
Sales Cloud
except Campaign
All users
many to many

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Salesforce Certification

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