Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Create ads that display on search engines is possible in SFDC using...






2. During a lead import - you can choose to enable ___________ as part of the import.






3. An account team can be added by all except...






4. Your recycle bin record limit is _____times the MBs in your general storage






5. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






6. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






7. Determines the level of access to the dashboard data






8. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






9. Field level security cannot be used to...






10. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






11. We cannot create sharing rules on...






12. The maximum # of time trigger actions






13. If a standard object is renamed - the reports are renamed based on...






14. Software-as-a-service (SaaS) model






15. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






16. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






17. The system ___________ std lead fields to standard account - contact - and oppy fields.






18. A record of contact with customer support. A customer is reporting a problem or asking a question.






19. You need which permission to specify a running user other than yourself?






20. A public group is a grouping of all except...






21. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






22. You can map a custom lead field to only one of the following objects at a single instance






23. You must create the business process before creating record types for each of these objects...






24. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






25. A custom summary formula cannot reference ____________ in an object.






26. A workflow alert cannot be tracked...






27. Record types are not available in...






28. Permission to add a category to a solution require which permission






29. Business process is available in following objects: _______________






30. Which of these are inherited from objects on homepage in a console layout?






31. Can only view records






32. What is the use of campaign influence feature on oportunities?






33. Name three settings on the Company Information page that administrators can edit.






34. Which one of these may be a controlling field and a dependent field?






35. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






36. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






37. There are _________ to new picklist or multi-select picklist values for any field during a single import






38. To edit opportunity permission - where would you make the change?






39. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






40. Which is not a standard business object?






41. As a ________________ you can create page layout in the console and assign it to profiles.






42. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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43. Super User - Can customize and administer the application






44. Standard User Permissions + can edit - approve - activate and delete contracts






45. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






46. What data can you request for in the weekly data export?






47. What can a user do an account record that has been manually shard read/write with him/her?






48. A role controls __________ that users have to an organization's data.






49. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






50. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot