Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _____________can import a maximum of 500 account records in a session.






2. Page layouts are assigned to users based on...






3. If using customizable forecasting - there is a seperate...






4. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






5. Show up to 2000 records in the record count display - Print up to 1000 records in print view






6. As a ________________ you can create page layout in the console and assign it to profiles.






7. Which is not a standard business object?






8. Who can view campaigns?






9. Charts - Tables - Metrics - Gauge






10. Super User - Can customize and administer the application






11. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






12. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






13. Campaigns and opportunities have a _____________ relationship.






14. Create and manage letterheads and email templates






15. You can use _______________ for summary and matrix reporting only.






16. Changing the data type of an existing custom field can cause data loss while changing to...






17. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






18. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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19. As an admin - you can schedule regular data imports...






20. A custom lead field can be mapped to...






21. What objects may be imported or updated using the Import Wizard?






22. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






23. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






24. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






25. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






26. Conditional formatting is available for...






27. During a lead import - you can choose to enable ___________ as part of the import.






28. Can only view records






29. A public group is a grouping of all except...






30. A delegated approver can revoke a...






31. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






32. Managed package is always...






33. You can modify the contents of a folder if the ______________ is set to read/write.






34. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






35. Reports that must be used to create dashboard components.






36. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






37. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






38. ______________ will not give access to opportunity records that was previously a restricted account.






39. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






40. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






41. The maximum # of time trigger actions






42. Sharing rule: ________ that grant access to groups of users.






43. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






44. ____________ is not available for printable lists






45. When you configure search settings for your organization - the new value...






46. Where would you make changes in order to make default tabs visible?






47. Sharing rules can be formed on the following except...






48. If the lead has a record type - the default record type of the new owner is assigned to records created during...






49. Picklist dependency rules are __________ during import.






50. Which of these are inherited from objects on homepage in a console layout?