Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is Salesforce?






2. Where do active currencies live?






3. There are _________ to new picklist or multi-select picklist values for any field during a single import






4. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






5. Who can view campaigns?






6. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






7. The administrator wants to track data over a period of time. Which graph would he use?






8. An online form to capture lead information - Email template response content published on your web site.






9. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






10. The account owner - opportunit owners - and case owners...






11. Software-as-a-service (SaaS) model






12. The size limit for documents uploaded is...






13. Super User - Can customize and administer the application






14. You can map a custom lead field...






15. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






16. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






17. Record types are used to implement custom business processes by associating them to specific






18. When a case is deleted - following are deleted except






19. Standard picklist fields can be controlling fields but...






20. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






21. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






22. A lead has been converted. Where can we find the campaigns associated with it?






23. A _____________ cannot be the controlling field for a dependent field.






24. ____________ is not available for printable lists






25. You can use _______________ for summary and matrix reporting only.






26. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






27. Show up to 2000 records in the record count display - Print up to 1000 records in print view






28. Applications are built on which platform?






29. Reports that must be used to create dashboard components.






30. A custom summary formula cannot reference ____________ in an object.






31. What can a user do an account record that has been manually shard read/write with him/her?






32. The documents tab does not contain...






33. When is it appropriate to use the Import Wizard vs. the Data Loader?






34. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






35. ____________ is available for custom fiscal years.






36. What information in the user record cannot be captured without a custom field?






37. You must create the business process before creating record types for each of these objects...






38. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






39. The create new folder link will only be visible to users with which permission?






40. Which report formats must be used to create dashboard components?






41. Which graphs rely on grand total for dashboards?






42. Custom fiscal year works on a define once and...






43. Standard User Permissions + can edit - approve - activate and delete contracts






44. Error on failed web to lead validation is...






45. What is the use of campaign influence feature on oportunities?






46. Page Layout - Field level security - Record Types






47. Conditional highlighting is used only in...






48. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






49. Name three settings on the Company Information page that administrators can edit.






50. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?