Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which salesforce.com feature allows the org to capture ROI on online advertising?
Google adwords
Case Escalation Rule
All organization data
View the account - Edit the account

2. Permission to add a category to a solution require which permission
Lead - Contact - Solution
To use a Case Assignment
Manage public documents
Create on solution

3. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
System Administrator profile and Marketing User Profile (import Leads)
Master-detail - many-to-many - lookup - hierarchical
The user is not able to edit it because it is read-only
Territory Management

4. What does a company profile contain?
Unlimited
Summary or matrix (with at least one level of grouping)
Fiscal year - Licenses - Language - locale - time zones
forecast role hierarchy

5. In conditional highlighting - how may maximum conditions are allowed per report?
Hire Date
link to report
3
To display extended web content on SF window

6. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts
Field level security
Sales Cloud
Workflow rules
Standard users

7. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).
Default Locale - Default Language - Default Time Zone
To use the campaign import wizards
5 MB
The Marketing User profile

8. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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9. List Dashboard component types
your organization's workflow
Metric - table - gauge - chart - S-Control - VF page
Edit and Read opportunity
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.

10. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.
The running user does not have access to the dashboard folder
Standard Field
territory management
search for public tags

11. A role controls __________ that users have to an organization's data.
the level of visibility
Salesforce and Marketing Automation - Customer Support Management
version control capabilities
Case

12. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...
able to delete accounts
A running user
Solutions - Accounts - Opportunities
4000

13. As a ________________ you can create page layout in the console and assign it to profiles.
YEAR(date_c) =YEAR(today())
able to upgrade to other version
system administrator
300

14. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
1 day
Adding a user to the sales team group
dashboard components

15. What is the salesforce Console?
Standard Field
A tab that combines a list view and related records into one screen with different frames.
Sales Team Role
When a Lead is converted

16. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...
denied
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
multiple record types
5 MB

17. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.
Give a list of campaigns that influenced the user
None of the users
IP address is unknown
Case

18. What can stop a scheduled report-dashboard run?
Show details and add events
the new label value
The running user does not have access to the dashboard folder
Workflow rules

19. The org. wants to create a follow up task based on a field change. Which is the best way to do it?
lead conversion
Custom summary and matrix reports
Workflows
5 MB

20. The size limit for documents uploaded is...
To use Case Queues to manage Cases
5 MB
Unlimited
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.

21. Create ads that display on search engines is possible in SFDC using...
dashboard components
Google
reportable
calculations on summary fields

22. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.
Case Escalation Rule
many to much
Elements within a Page Layout
The running user does not have access to the dashboard folder

23. Give an example of where a junction object is used between standard objects.
Campaign Member or Contact Role
Metric and gauge
Standard users
Page layouts

24. Super User - Can customize and administer the application
Marketing -Call Center
System Administrator
Case
Use cases for Email-to-Case

25. You can map a custom lead field to only one of the following objects at a single instance
must be between 5 and 50
multiple fields in SFDC
Account - Contacts - Opportunities
Solutions - Accounts - Opportunities

26. What data can you request for in the weekly data export?
the Professional Edition
All organization data
Marketing User
web-to-lead

27. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...
used on an oppy
own a record and not see it
using the custom summary field
Components of the Console Tab

28. You can use conditional highlighting for which types of reports?
summary and matrix reports
Use cases for Web-to-Case
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
search for public tags

29. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...
50000
previously approved process
extend sharing for those records
Field level security

30. Show up to 2000 records in the record count display - Print up to 1000 records in print view
Create on solution
List view
to a case
make a field required

31. Campaigns and opportunities have a _____________ relationship.
Sales Cloud
must be between 5 and 50
Accounts to Opportunities - or Contacts to Cases
many to much

32. To edit opportunity permission - where would you make the change?
Profile
Marketing User
4000
50000

33. The create new folder link will only be visible to users with which permission?
A running user
50000
dashboard components
Manage public documents

34. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be
Case Auto-Response Rule
Case
Metric - table - gauge - chart - S-Control - VF page
csv files

35. The documents tab does not contain...
Objects on managed packages
Standard Field
Case tasks
version control capabilities

36. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).
List view
The running user does not have access to the dashboard folder
links two objects together
Custom Field

37. Calendar and Task Activities are both...
Gets assigned to lead owner's territory
Accounts - Contacts - Leads - Solutions - and Custom objects
tasks scheduled calendar events
The Marketing User profile

38. Who can view campaigns?
Case
All users
Case Auto-Response Rule
the Professional Edition

39. In order to implement more than one business process - ____________must also be implemented.
Insert - update - upsert - delete
List view
multiple record types
many to many

40. Opportunities and quotes are a part of which cloud?
tasks scheduled calendar events
To display extended web content on SF window
Manage Letterheads - Manage Public Templates - Edit HTML Templates
Sales Cloud

41. What is the limit on the compiled size of the formula field?
Google
territory management
4k
Difference between workflow rule and workflow approval process

42. When is a custom object created?
To capture unique data of the business
many to much
Hire Date
rollup summary field

43. Standard User Permissions + can import leads for the organization
Case queue
All users
Marketing User
All organization data

44. The ____________ is a custom field that aggregates child record information in to the parent record.
one language at a time
rollup summary field
Permissions
Accounts to Opportunities - or Contacts to Cases

45. ____________ is available for custom fiscal years.
View all data
Set thresholds for report analysis
Unlimited
Custom forecasting

46. All existing custom objects that were previously deployed will still be deployed when you....
Manage public documents
Ideas
extend sharing for those records
upgrade a managed application

47. Managed package is always...
When a Lead is converted
use everywhere rule
anyone in the team
able to upgrade to other version

48. A custom multi-select pick list cannot be a...
Business Hours
List view
250
controlling field for a dependent field

49. The maximum # of time trigger actions
calculations on summary fields
40
As short as a day and as long as a forever
many to many

50. If the data validation at web to lead form fails - who will get the error report?
30 days
make a field required
YEAR(date_c) =YEAR(today())
The designated weblead owner gets an email