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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Allows you to define different sets of picklist values for both standard and custom picklist.






2. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.






3. What data can you request for in the weekly data export?






4. You need which permission to specify a running user other than yourself?






5. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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6. Reports that must be used to create dashboard components.






7. You can then associate each business process with one or more record types and make it available to users...






8. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






9. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






10. A custom summary formula cannot reference ____________ in an object.






11. To edit opportunity permission - where would you make the change?






12. Partner Portal: Users login to the web portal rather than through the...






13. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






14. When is a custom object created?






15. Error on failed web to lead validation is...






16. Can only view records






17. Campaigns and opportunities have a _____________ relationship.






18. You cannot delete a product that is...






19. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






20. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






21. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






22. Name three settings on the Company Information page that administrators can edit.






23. You can import only ___________ per CSV file.






24. What is true about look up relationship?






25. Business process is available in following objects: _______________






26. How does the Import Wizard perform matching when updating records?






27. List the type of case queues commonly used by call centers.






28. How many roles can you create for your org?






29. Software-as-a-service (SaaS) model






30. Users with access to opportunities as sales team members cannot...






31. Field level security cannot be used to...






32. A record of contact with customer support. A customer is reporting a problem or asking a question.






33. When you configure search settings for your organization - the new value...






34. While scheduling an email reports user specifies all except...






35. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






36. Where do active currencies live?






37. A workflow alert cannot be tracked...






38. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






39. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






40. A role has a ________ relationship with users.






41. Available out of box - cannot be deleted (You can change the label name).






42. Inline editing updates the field when...






43. Sharing rule: ________ that grant access to groups of users.






44. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






45. Picklist dependency rules are __________ during import.






46. The create new folder link will only be visible to users with which permission?






47. You can map a custom lead field...






48. You can map a custom lead field to only one of the following objects at a single instance






49. List Dashboard component types






50. The # of business hours that can be set for the organization to operate






Can you answer 50 questions in 15 minutes?



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