Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






2. A role controls __________ that users have to an organization's data.






3. Standard User Permissions + can edit - approve - activate and delete contracts






4. Inline editing updates the field when...






5. Why do you create a web tab?






6. The # of business hours that can be set for the organization to operate






7. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






8. As a ________________ you can create page layout in the console and assign it to profiles.






9. A custom lead field can be mapped to...






10. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






11. A delegated approver can revoke a...






12. Page Layout - Field level security - Record Types






13. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






14. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






15. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.






16. A record of contact with customer support. A customer is reporting a problem or asking a question.






17. List the places where Currency is specified






18. List the functions of the Data Loader






19. What information in the user record cannot be captured without a custom field?






20. Managed package is always...






21. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






22. Permission to add a category to a solution require which permission






23. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






24. A custom summary formula cannot reference ____________ in an object.






25. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.






26. We cannot create sharing rules on...






27. _____________can import a maximum of 500 account records in a session.






28. Changing the data type of an existing custom field can cause data loss while changing to...






29. Standard objects examples






30. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






31. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






32. You need which permission to specify a running user other than yourself?






33. You can import only ___________ per CSV file.






34. Software-as-a-service (SaaS) model






35. If using customizable forecasting - there is a seperate...






36. What is the use of campaign influence feature on oportunities?






37. Header - Button - Various Sections - Related Lists - System Info. Page layouts control the layout and organization of buttons - fields - s-controls - custom links - and related lists.






38. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






39. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).






40. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






41. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






42. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






43. It is possible for a user to...






44. Available out of box - cannot be deleted (You can change the label name).






45. The documents tab does not contain...






46. A person account is different from a business account because...






47. Which information not captured on user record in Salesforce?






48. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






49. All existing custom objects that were previously deployed will still be deployed when you....






50. What is the number of values allowed in dependent pick list?