Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Campaigns and opportunities have a _____________ relationship.






2. You can modify the contents of a folder if the ______________ is set to read/write.






3. You can use _______________ for summary and matrix reporting only.






4. A custom multi-select pick list cannot be a...






5. You can map a single column from the csv file to...






6. All existing custom objects that were previously deployed will still be deployed when you....






7. Name three benefits of the cloud computing model.






8. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






9. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






10. The size limit for documents uploaded is...






11. If the data validation at web to lead form fails - who will get the error report?






12. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






13. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






14. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






15. Name three sources from which cases can be created.






16. Show up to 2000 records in the record count display - Print up to 1000 records in print view






17. As a ________________ you can create page layout in the console and assign it to profiles.






18. In order to implement more than one business process - ____________must also be implemented.






19. Calendar and Task Activities are both...






20. Charts - Tables - Metrics - Gauge






21. You cannot delete a product that is...






22. Custom summary formula on report...






23. Specifying a "running user" in dashboard means...






24. When is a custom object created?






25. How does the Import Wizard perform matching when updating records?






26. What is the limit on the compiled size of the formula field?






27. When you configure search settings for your organization - the new value...






28. You need which permission to specify a running user other than yourself?






29. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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30. Dated exchange rates can be set in the time range of...






31. Which one of these may be a controlling field and a dependent field?






32. Can only view records






33. Allows you to define different sets of picklist values for both standard and custom picklist.






34. Error on failed web to lead validation is...






35. What is the use of campaign influence feature on oportunities?






36. Conditional formatting is available for...






37. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






38. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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39. If using customizable forecasting - there is a seperate...






40. What information in the user record cannot be captured without a custom field?






41. It is possible for a user to...






42. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






43. What data can you export out of SFDC?






44. Standard objects examples






45. Which of the following does not need business process?






46. The maximum # of time trigger actions






47. A delegated approver can revoke a...






48. Can view - edit and delete their own records






49. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






50. Name three settings on the Company Information page that administrators can edit.