Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the limit on the compiled size of the formula field?






2. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






3. _____________can import a maximum of 500 account records in a session.






4. Determines the level of access to the dashboard data






5. Standard objects examples






6. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






7. The maximum number of values allowed in a controlling field.






8. A role controls __________ that users have to an organization's data.






9. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






10. Name three settings on the Company Information page that administrators can edit.






11. Applications are built on which platform?






12. Which of these are inherited from objects on homepage in a console layout?






13. In list view enhancements - users cannot export list results to...






14. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






15. All existing custom objects that were previously deployed will still be deployed when you....






16. Which graphs rely on grand total for dashboards?






17. Your recycle bin record limit is _____times the MBs in your general storage






18. How many Editions are there in SFDC?






19. Page layouts are assigned to users based on...






20. An account team can be added by all except...






21. You can delete the _____________ that is on an oppy.






22. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






23. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






24. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






25. Field level security cannot be used to...






26. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






27. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






28. Used to escalate a case if it has not been resolved within a specified period of time.






29. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






30. You can use _______________ for summary and matrix reporting only.






31. When is a custom object created?






32. Sharing rule: ________ that grant access to groups of users.






33. An online form to capture lead information - Email template response content published on your web site.






34. Which of the following does not need business process?






35. How many lead assignment rules can be active at one time?






36. When you configure search settings for your organization - the new value...






37. Inline editing updates the field when...






38. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






39. Field level security cannot be used to...






40. Custom fiscal year works on a define once and...






41. Name the standard applications in the list.






42. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






43. Custom objects are...






44. A workflow alert cannot be tracked...






45. The data loader can load all objects - including custom objects - It generates...






46. In order to implement more than one business process - ____________must also be implemented.






47. Error on failed web to lead validation is...






48. Show up to 2000 records in the record count display - Print up to 1000 records in print view






49. Specifying a "running user" in dashboard means...






50. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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