Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If the data validation at web to lead form fails - who will get the error report?






2. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






3. Create ads that display on search engines is possible in SFDC using...






4. As an admin - you can schedule regular data imports...






5. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






6. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?






7. Can view - edit and delete their own records






8. Super User - Can customize and administer the application






9. What is the role of Primary Object when creating custom report types?






10. List the functions of the Data Loader






11. Standard User Permissions + can manage published solutions + can manage solution categories






12. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






13. Two options for restricting access via IP Ranges






14. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






15. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.






16. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






17. A record of contact with customer support. A customer is reporting a problem or asking a question.






18. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






19. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






20. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






21. You must create the business process before creating record types for each of these objects...






22. How many roles can you create for your org?






23. Business process is available in following objects: _______________






24. Name the standard applications in the list.






25. Which report formats must be used to create dashboard components?






26. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






27. An account team can be added by all except...






28. Allows you to define different sets of picklist values for both standard and custom picklist.






29. The maximum # of time trigger actions






30. The documents tab does not contain...






31. ______________ will not give access to opportunity records that was previously a restricted account.






32. A lookup field relationship...






33. Standard picklist fields can be controlling fields but...






34. You can map a custom lead field to only one of the following objects at a single instance






35. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






36. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






37. A role controls __________ that users have to an organization's data.






38. You can use _______________ for summary and matrix reporting only.






39. Types of relationships that can exist between objects






40. A delegated approver can revoke a...






41. Who can import data for all users?






42. Which is not a standard business object?






43. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






44. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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45. Field level security cannot be used to...






46. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






47. Users with which permission can install or uninstall AppExchange packages from the APpExchange?






48. Standard User Permissions + can import leads for the organization






49. Author and the owner do not have the...






50. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?