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Test your basic knowledge |
Salesforce Certification
Start Test
Study First
Subjects
:
certifications
,
salesforce
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Create ads that display on search engines is possible in SFDC using...
the level of visibility
active assignment rules
Google
own a record and not see it
2. During a lead import - you can choose to enable ___________ as part of the import.
Case queue
Salesforce ID
active assignment rules
number from percentage
3. An account team can be added by all except...
All users
anyone in the team
Custom Field
Use cases for Case Hierarchies
4. Your recycle bin record limit is _____times the MBs in your general storage
log in to SFDC Profile
Hire date
objects in a managed package
250
5. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...
able to delete accounts
calculations on summary fields
forecast role hierarchy
Any user can view all records that the running user role can view
6. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
based on their profile
Page layouts
Account - Contacts - Opportunities
before it is saved in Salesforce
7. Determines the level of access to the dashboard data
calculations on summary fields
forecast role hierarchy
Custom objects - Field level security
A running user
8. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type
cause data loss
Export to excel
Salesforce and Marketing Automation - Customer Support Management
dashboard components
9. Field level security cannot be used to...
Custom forecasting
Hire Date
make a field required
the new label value
10. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
The user is not able to edit it because it is read-only
Sales Team Role
Tabular reports
Fiscal year - Licenses - Language - locale - time zones
11. We cannot create sharing rules on...
objects in a managed package
System Administrator
must be between 5 and 50
Marketing -Call Center
12. The maximum # of time trigger actions
Accounts to Opportunities - or Contacts to Cases
40
upgrade a managed application
View all data
13. If a standard object is renamed - the reports are renamed based on...
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
Case Auto-Response Rule
Business Hours
the new label value
14. Software-as-a-service (SaaS) model
summary and matrix reports
Basically - the Gmail model - all you data is stored on servers
Elements within a Page Layout
active assignment rules
15. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?
Edit on solution
many to much
Give a list of campaigns that influenced the user
Case tasks
16. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.
Gets assigned to lead owner's territory
Profile controls
routed to a default lead creator via email
one language at a time
17. The system ___________ std lead fields to standard account - contact - and oppy fields.
automatically maps
40
lead assignment rule
Hire date
18. A record of contact with customer support. A customer is reporting a problem or asking a question.
multiple fields in SFDC
Case tasks
controlling field for a dependent field
Case
19. You need which permission to specify a running user other than yourself?
View all data
cause data loss
The designated weblead owner gets an email
Call Support - Call Sales - Log a case online - Email Support
20. A public group is a grouping of all except...
To use a Case Assignment
Queue
Territory Management
calculations on summary fields
21. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
Salesforce ID
The user is not able to edit it because it is read-only
web-to-lead
one language at a time
22. You can map a custom lead field to only one of the following objects at a single instance
Case Escalation Rule
To use Case Queues to manage Cases
Account - Contacts - Opportunities
summary and matrix reports
23. You must create the business process before creating record types for each of these objects...
Fiscal year - Licenses - Language - locale - time zones
Rcord type
Sales Cloud
except Campaign
24. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?
Edit and Read opportunity
To let the user select values in the view picklist
None of the users
View the account - Edit the account
25. A custom summary formula cannot reference ____________ in an object.
other formula fields
reportable
Use cases for Web-to-Case
using the data loader
26. A workflow alert cannot be tracked...
Territory Management
using the data loader
Call Support - Call Sales - Log a case online - Email Support
in activity history
27. Record types are not available in...
View all data
Google adwords
the Professional Edition
YEAR(date_c) =YEAR(today())
28. Permission to add a category to a solution require which permission
Use cases for Web-to-Case
active assignment rules
Create on solution
Gets assigned to lead owner's territory
29. Business process is available in following objects: _______________
Lead - Contact - Solution
Case queue
System Administrator
build a custom forecast for the same
30. Which of these are inherited from objects on homepage in a console layout?
All users
IP address is unknown
Custom objects - Field level security
Tabular reports
31. Can only view records
Read-Only
custom multi select picklist
Marketing -Call Center
components of a profile
32. What is the use of campaign influence feature on oportunities?
the level of visibility
To let the user select values in the view picklist
Force.com
Give a list of campaigns that influenced the user
33. Name three settings on the Company Information page that administrators can edit.
Default Locale - Default Language - Default Time Zone
3 or more hours per day
250
All users
34. Which one of these may be a controlling field and a dependent field?
many to much
Case tasks
Components of the Console Tab
Custom picklist
35. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.
automatically maps
controlling field for a dependent field
The Marketing User profile
API
36. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team
Force.com
build a custom forecast for the same
Sales Team Role
1
37. There are _________ to new picklist or multi-select picklist values for any field during a single import
no limits
own a record and not see it
territory management
The running user does not have access to the dashboard folder
38. To edit opportunity permission - where would you make the change?
Profile
Set thresholds for report analysis
Custom Field
250
39. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of
controlling field for a dependent field
the recycle bin
used on an oppy
The Marketing User check box on the user profile page
40. Which is not a standard business object?
Ideas
Tabular reports
The user loses all unsaved data after terminating the session
system administrator
41. As a ________________ you can create page layout in the console and assign it to profiles.
system administrator
Role settings
an error report after the loading
300
42. If territory management is enabled for your organization and a lead is converted - how does it get assigned?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
43. Super User - Can customize and administer the application
conditional highlighting
System Administrator
They are upgradeable
Solution Manager
44. Standard User Permissions + can edit - approve - activate and delete contracts
1
cause data loss
Contract Manager
300
45. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?
Mini Page Layout
other formula fields
Profile
User setting
46. What data can you request for in the weekly data export?
All organization data
csv files
30 days
None of the users
47. What can a user do an account record that has been manually shard read/write with him/her?
View the account - Edit the account
System Administrator profile and Marketing User Profile (import Leads)
conditional highlighting
Use cases for Email-to-Case
48. A role controls __________ that users have to an organization's data.
To use Case Queues to manage Cases
not enforced
300
the level of visibility
49. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm
used on an oppy
Case tasks
User can log out all unsaved data is lost
Tabular reports
50. Rule to assign and route Cases Determine how cases are assigned to users or put into queues as they are created manually - using Web-to-Case - Email-to-Case - On-Demand Email-to-Case - the Self-Service portal - the Customer Portal - Outlook - or Lot
To let the user select values in the view picklist
To use a Case Assignment
Set thresholds for report analysis
Edit on solution