Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Custom fiscal year works on a define once and...






2. You can import only ___________ per CSV file.






3. The account owner - opportunit owners - and case owners...






4. Record types are not available in...






5. A role has a ________ relationship with users.






6. Name three sources from which cases can be created.






7. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






8. How many Editions are there in SFDC?






9. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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10. Personal tags cannot...






11. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






12. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type






13. In order to implement more than one business process - ____________must also be implemented.






14. Business process is available in following objects: _______________






15. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






16. Create ads that display on search engines is possible in SFDC using...






17. How many lead assignment rules can be active at one time?






18. List the places where Currency is specified






19. There are _________ to new picklist or multi-select picklist values for any field during a single import






20. Name the standard applications in the list.






21. Used to escalate a case if it has not been resolved within a specified period of time.






22. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm






23. If a standard object is renamed - the reports are renamed based on...






24. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






25. When is a custom object created?






26. If the lead has a record type - the default record type of the new owner is assigned to records created during...






27. When is it appropriate to use the Import Wizard vs. the Data Loader?






28. Standard User Permissions + can edit - approve - activate and delete contracts






29. What is true about look up relationship?






30. We cannot create sharing rules on...






31. Custom objects are...






32. Super User - Can customize and administer the application






33. What is the limit on the compiled size of the formula field?






34. You can map a custom lead field to only one of the following objects at a single instance






35. Create and manage letterheads and email templates






36. Which report formats must be used to create dashboard components?






37. Page layouts are assigned to users based on...






38. You need which permission to specify a running user other than yourself?






39. _____________can import a maximum of 500 account records in a session.






40. A public group is a grouping of all except...






41. What can stop a scheduled report-dashboard run?






42. Applications are built on which platform?






43. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






44. Standard picklist fields can be controlling fields but...






45. Can view - edit and delete their own records






46. A custom lead field can be mapped to...






47. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

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48. Who can view a campaign in SFDC?






49. You can create _____________ directly from the csv import file.






50. What is the role of Primary Object when creating custom report types?