Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
The running user does not have access to the dashboard folder
Salesforce ID
system administrator
before it is saved in Salesforce

2. How does the Import Wizard perform matching when updating records?
Salesforce ID
multiple fields in SFDC
upgrade a managed application
controlling field for a dependent field

3. Field level security cannot be used to...
make a field required
Elements within a Page Layout
Profile
one language at a time

4. List the functions of the Data Loader
500
std price book or a price book
denied
Insert - update - upsert - delete

5. Partner Portal: Users login to the web portal rather than through the...
Difference between workflow rule and workflow approval process
able to delete accounts
salesforce.com portal
1

6. Can only view records
Salesforce CRM workflow
upgrade a managed application
Read-Only
Ideas

7. In order to implement more than one business process - ____________must also be implemented.
reportable
extend sharing for those records
Solution Manager
multiple record types

8. How many roles can you create for your org?
5
The user is not able to edit it because it is read-only
Show details and add events
500

9. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout
delete the field
Custom objects - Field level security
Components of the Console Tab
calculations on summary fields

10. These reports are simple lists of records - and do not allow you to group results; they therefore cannot be used in dashboards.
Tabular reports
able to delete accounts
one language at a time
Marketing -Call Center

11. Super User - Can customize and administer the application
One solution field
As short as a day and as long as a forever
Field level security
System Administrator

12. What is Salesforce?
an error report after the loading
not dependent fields
Salesforce and Marketing Automation - Customer Support Management
Case tasks

13. Standard objects examples
Workflow rules
Solutions - Accounts - Opportunities
Create on solution
Master-detail - many-to-many - lookup - hierarchical

14. If the lead has a record type - the default record type of the new owner is assigned to records created during...
lead conversion
There is only one record type in person account - There is no contact related list in person account
All users of SFDC who have access to campaigns objects
Role settings

15. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.
Profile controls
Value is always required
One solution field
able to upgrade to other version

16. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...
To let the user select values in the view picklist
delete the field
User setting
denied

17. How would an administrator modify lookup records in a console layout?
can be different users
Fiscal year - Licenses - Language - locale - time zones
to a case
Mini Page Layout

18. The maximum # of time trigger actions
40
5
system administrator
When a Lead is converted

19. The # of business hours that can be set for the organization to operate
To use the campaign import wizards
Unlimited
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
Set thresholds for report analysis

20. Campaigns and opportunities have a _____________ relationship.
many to much
All organization data
System Administrator
Rcord type

21. What information in the user record cannot be captured without a custom field?
1
Summary and table
One solution field
Hire date

22. Name three benefits of the cloud computing model.
Standard User
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.
5 MB
based on their profile

23. You can then associate each business process with one or more record types and make it available to users...
salesforce.com portal
Value is always required
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
based on their profile

24. You can map a single column from the csv file to...
5 MB
To use a Case Assignment
300
multiple fields in SFDC

25. Which of the following does not need business process?
Create a report
Contacts
Components of the Console Tab
As short as a day and as long as a forever

26. Which graphs rely on grand total for dashboards?
Metric and gauge
Mini Page Layout
Show details and add events
Role settings

27. Who can view campaigns?
not dependent fields
All users
version control capabilities
anyone in the team

28. What is true about managed packages?
They are upgradeable
30 days
Solutions - Accounts - Opportunities
before it is saved in Salesforce

29. What is the number of values allowed in dependent pick list?
300
references another summary formula
Forecasts
Force.com

30. Conditional formatting is available for...
not dependent fields
Summary and table
Set thresholds for report analysis
objects in a managed package

31. Standard picklist fields can be controlling fields but...
not dependent fields
denied
Download AppExchange Packages
Edit on solution

32. What is true about look up relationship?
system administrator
must be between 5 and 50
Value is always required
There is only one record type in person account - There is no contact related list in person account

33. It is possible for a user to...
Case
Lead - Contact - Solution
Tabular reports
own a record and not see it

34. A person account is different from a business account because...
User setting
Give a list of campaigns that influenced the user
the recycle bin
There is only one record type in person account - There is no contact related list in person account

35. In conditional highlighting - how may maximum conditions are allowed per report?
3
the record is saved/updated
The email address of the user whose identify is being confirmed.
5 MB

36. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.
To use Case Queues to manage Cases
rollup summary field
automatically maps
Queue

37. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...
build a custom forecast for the same
Fiscal year - Licenses - Language - locale - time zones
using the data loader
One solution field

38. Records in _____________ do not count against your organization's storage limits.
Gets assigned to lead owner's territory
the recycle bin
Manage Letterheads - Manage Public Templates - Edit HTML Templates
The running user does not have access to the dashboard folder

39. How many lead assignment rules can be active at one time?
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
3 or more hours per day
Google adwords
1

40. We cannot create sharing rules on...
300
the record is saved/updated
30 days
objects in a managed package

41. Two options for restricting access via IP Ranges
Queue
Contacts
Case Auto-Response Rule
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis

42. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).
Custom Field
in activity history
Solution Manager
Territory Management

43. The org. wants to create a follow up task based on a field change. Which is the best way to do it?
search for public tags
version control capabilities
Workflows
Components of the Console Tab

44. A public group is a grouping of all except...
Campaign Member or Contact Role
Hire Date
Queue
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign

45. Show up to 2000 records in the record count display - Print up to 1000 records in print view
the record is saved/updated
upgrade a managed application
List view
Case

46. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?
YEAR(date_c) =YEAR(today())
Contract Manager
Business Hours
Edit and Read opportunity

47. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

48. The maximum number of values allowed in a controlling field.
When a Lead is converted
300
Download AppExchange Packages
the new label value

49. Users with which permission can install or uninstall AppExchange packages from the APpExchange?
All users of SFDC who have access to campaigns objects
Case Auto-Response Rule
All organization data
Download AppExchange Packages

50. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...
A tab that combines a list view and related records into one screen with different frames.
using the custom summary field
web-to-lead
Use cases for Email-to-Case