Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. ____________ is not available for printable lists
Export to excel
Custom summary and matrix reports
a campaign member
reportable

2. Specifying a "running user" in dashboard means...
Salesforce ID
Gets assigned to lead owner's territory
Any user can view all records that the running user role can view
Case tasks

3. The size limit for documents uploaded is...
web-to-lead
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
5 MB
3 or more hours per day

4. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?
3 or more hours per day
components of a profile
1 day
All organization data

5. Conditional highlighting is used only in...
summary and matrix
All users
Fiscal year - Licenses - Language - locale - time zones
use everywhere rule

6. Page Layout - Field level security - Record Types
components of a profile
One solution field
Custom Field
make a field required

7. What information in the user record cannot be captured without a custom field?
Fiscal year - Licenses - Language - locale - time zones
Hire date
Custom summary and matrix reports
250

8. Custom summary formulas are...
Tabular reports
calculations on summary fields
Value is always required
The user is not able to edit it because it is read-only

9. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules
different types of sharing rules
250
Call Support - Call Sales - Log a case online - Email Support
extend sharing for those records

10. Standard User Permissions + can manage published solutions + can manage solution categories
Solution Manager
To use the campaign import wizards
Custom picklist
All users of SFDC who have access to campaigns objects

11. While scheduling an email reports user specifies all except...
Force.com
link to report
30 days
Read-Only

12. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?
rollup summary field
use everywhere rule
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
link to report

13. Name three sources from which cases can be created.
Call Support - Call Sales - Log a case online - Email Support
5 MB
Workflow rules
They are upgradeable

14. It is possible for a user to...
other formula fields
summary and matrix reports
own a record and not see it
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis

15. An account team can be added by all except...
Permissions
Queue
to a case
anyone in the team

16. Your recycle bin record limit is _____times the MBs in your general storage
250
Google adwords
Business Hours
5 MB

17. What is true about managed packages?
previously approved process
They are upgradeable
Elements within a Page Layout
1 day

18. Opportunities and quotes are a part of which cloud?
Manage public documents
Sales Cloud
40
Sales Team Role

19. Dated exchange rates can be set in the time range of...
Marketing User
List view
make a field required
As short as a day and as long as a forever

20. How would an administrator modify lookup records in a console layout?
the level of visibility
different types of sharing rules
The email address of the user whose identify is being confirmed.
Mini Page Layout

21. Users can _____________ from the sidebar and advanced search
List view
500
The user loses all unsaved data after terminating the session
search for public tags

22. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

23. When a case is deleted - following are deleted except
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.
Case tasks
version control capabilities
Show details and add events

24. Allows you to define different sets of picklist values for both standard and custom picklist.
Rcord type
Profile
be shared
version control capabilities

25. The maximum # of time trigger actions
A running user
Default Locale - Default Language - Default Time Zone
40
many to much

26. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm
Marketing User
User can log out all unsaved data is lost
Custom picklist
Create a report

27. Changing the data type of an existing custom field can cause data loss while changing to...
number from percentage
As short as a day and as long as a forever
parent.child relationships
Marketing -Call Center

28. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).
The running user does not have access to the dashboard folder
Metric and gauge
When a Lead is converted
Contract Manager

29. When is it appropriate to use the Import Wizard vs. the Data Loader?
The user is not able to edit it because it is read-only
Edit and Read opportunity
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
an error report after the loading

30. Picklist dependency rules are __________ during import.
Summary and table
Elements within a Page Layout
not enforced
5

31. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
Workflow rules
Set thresholds for report analysis
Show details and add events
Master-detail - many-to-many - lookup - hierarchical

32. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.
Sales Team Role
can be different users
To display extended web content on SF window
IP address is unknown

33. Which is not a standard business object?
able to upgrade to other version
YEAR(date_c) =YEAR(today())
summary and matrix
Ideas

34. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?
The designated weblead owner gets an email
Edit and Read opportunity
To display extended web content on SF window
Set thresholds for report analysis

35. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?
The user is not able to edit it because it is read-only
reportable
3
not dependent fields

36. Author and the owner do not have the...
Case tasks
can be different users
same access to the document
Metric and gauge

37. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...
The user is not able to edit it because it is read-only
View all data
Permissions
able to delete accounts

38. A _____________ cannot be the controlling field for a dependent field.
must be between 5 and 50
the new label value
many to many
custom multi select picklist

39. Standard User Permissions + can edit - approve - activate and delete contracts
Contract Manager
List view
Solution Manager
Rules and the use of Email Templates

40. A custom multi-select pick list cannot be a...
The Marketing User check box on the user profile page
4k
controlling field for a dependent field
able to delete accounts

41. A lookup field relationship...
links two objects together
Create a report
Mini Page Layout
not enforced

42. It is possible for a user to...
the level of visibility
Master-detail - many-to-many - lookup - hierarchical
Elements within a Page Layout
own a record and not see it

43. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.
Difference between workflow rule and workflow approval process
an error report after the loading
Metric and gauge
All users

44. ______________ will not give access to opportunity records that was previously a restricted account.
Adding a user to the sales team group
custom multi select picklist
routed to a default lead creator via email
Components of the Console Tab

45. The size limit for documents uploaded is...
The user loses all unsaved data after terminating the session
5 MB
Force.com
All users

46. What data can you export out of SFDC?
To use a Case Assignment
Marketing -Call Center
Profile
All organization data

47. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of
link to report
Tabular reports
The Marketing User check box on the user profile page
Custom objects - Field level security

48. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be
To display extended web content on SF window
Case Auto-Response Rule
not dependent fields
same access to the document

49. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

50. Can only view records
except Campaign
Read-Only
must be between 5 and 50
Standard User