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Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The create new folder link will only be visible to users with which permission?
Manage public documents
40
Tabular reports
able to delete accounts

2. Types of relationships that can exist between objects
Master-detail - many-to-many - lookup - hierarchical
Profile
Manage public documents
objects in a managed package

3. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.
the record is saved/updated
Profile controls
Use cases for Web-to-Case
Solution Manager

4. Salesforce for Microsoft Outlook is which type of client?
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
using the custom summary field
Google
API

5. These can ___________ when an existing custom field is changed: Changing to or from type Date or Date/Time - Changing to number from any other type
cause data loss
Summary and table
territory management
Elements within a Page Layout

6. It can manage campaigns - import leads - create letterheads - create HTML email templates - manage public documents - and update campaign history via the import wizards. Also has access to the same functionality as the Standard User.
The Marketing User profile
Opportunity campaign related list - Contact campaign related list
300
own a record and not see it

7. Regarding a custom field formula: ______ character is the limit on the compiled size of the formula.
summary and matrix
Profile
4000
All organization data

8. A lookup field relationship...
the Professional Edition
links two objects together
multiple fields in SFDC
None of the users

9. List the functions of the Data Loader
Create on solution
Insert - update - upsert - delete
Create a report
Rcord type

10. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

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11. You can then associate each business process with one or more record types and make it available to users...
YEAR(date_c) =YEAR(today())
in activity history
salesforce.com portal
based on their profile

12. An online form to capture lead information - Email template response content published on your web site.
conditional highlighting
controlling field for a dependent field
web-to-lead
A running user

13. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?
same access to the document
Edit on solution
be shared
system administrator

14. Available out of box - cannot be deleted (You can change the label name).
All users
Standard Field
User setting
tasks scheduled calendar events

15. How many records of a custom object can a system admin import using the Salesforce Import Wizard?
Salesforce and Marketing Automation - Customer Support Management
Field level security
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
50000

16. How many lead assignment rules can be active at one time?
Forecasts
your organization's workflow
The Marketing User check box on the user profile page
1

17. Who can view campaigns?
Master-detail - many-to-many - lookup - hierarchical
Permissions
Call Support - Call Sales - Log a case online - Email Support
All users

18. You can modify the contents of a folder if the ______________ is set to read/write.
folder access level
Queue
To capture unique data of the business
None of the users

19. The documents tab does not contain...
previously approved process
1 day
version control capabilities
5

20. If the lead has a record type - the default record type of the new owner is assigned to records created during...
Lead - Contact - Solution
User can log out all unsaved data is lost
Give a list of campaigns that influenced the user
lead conversion

21. In conditional highlighting - how may maximum conditions are allowed per report?
Metric and gauge
own a record and not see it
3
components of a profile

22. Picklist dependency rules are __________ during import.
Export to excel
To capture unique data of the business
not enforced
Default Locale - Default Language - Default Time Zone

23. Opportunities and quotes are a part of which cloud?
Sales Cloud
Line
5 MB
1 day

24. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?
no limits
Create a report
Case
Case queue

25. The administrator wants to track data over a period of time. Which graph would he use?
Rules and the use of Email Templates
the new label value
Line
IP address is unknown

26. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be
Case Auto-Response Rule
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
be shared
except Campaign

27. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
routed to a default lead creator via email
Show details and add events
build a custom forecast for the same
lead assignment rule

28. Name the standard applications in the list.
Use cases for Case Hierarchies
Salesforce CRM workflow
Marketing -Call Center
to a case

29. Standard User Permissions + can edit - approve - activate and delete contracts
using the custom summary field
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign
Contract Manager
When a Lead is converted

30. Custom summary formula on report...
able to upgrade to other version
references another summary formula
components of a profile
the Professional Edition

31. When is a custom object created?
Custom objects - Field level security
Manage public documents
The email address of the user whose identify is being confirmed.
To capture unique data of the business

32. Sharing rules can be formed on the following except...
Export to excel
Objects on managed packages
IP address is unknown
rollup summary field

33. What is true about look up relationships?
search for public tags
System Administrator profile and Marketing User Profile (import Leads)
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
Accounts to Opportunities - or Contacts to Cases

34. Standard User Permissions + can import leads for the organization
Custom summary and matrix reports
Value is always required
Marketing User
Configure the settings and rules for Case processing - including Business Hours - and Escalation

35. How does the Import Wizard perform matching when updating records?
Case
Salesforce ID
Opportunity campaign related list - Contact campaign related list
Google adwords

36. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).
Profile
multiple fields in SFDC
Custom Field
Manage public documents

37. Create ads that display on search engines is possible in SFDC using...
Skill requirements - Product categories - Customer types - Service levels
Elements within a Page Layout
based on their profile
Google

38. Which report formats must be used to create dashboard components?
Components of the Console Tab
anyone in the team
All organization data
Summary or matrix (with at least one level of grouping)

39. While scheduling an email reports user specifies all except...
250
link to report
Profile
Give a list of campaigns that influenced the user

40. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?
territory management
Profile
Custom Field
number from percentage

41. You can use _______________ for summary and matrix reporting only.
make a field required
cause data loss
Mini Page Layout
conditional highlighting

42. Can view - edit and delete their own records
Standard User
500
50000
Import new leads and add it to campaign - Associate up to 50000 existing leads to the campaign

43. Which one of these may be a controlling field and a dependent field?
Custom picklist
summary and matrix reports
can be different users
web-to-lead

44. _____________can import a maximum of 500 account records in a session.
same access to the document
Standard users
Case
3 or more hours per day

45. Can only view records
conditional highlighting
Read-Only
Hire date
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts

46. Records in _____________ do not count against your organization's storage limits.
the recycle bin
Lead - Contact - Solution
Case Auto-Response Rule
Contacts

47. Inline editing updates the field when...
Adding a user to the sales team group
Create on solution
std price book or a price book
the record is saved/updated

48. Applications are built on which platform?
before it is saved in Salesforce
Force.com
Sales Cloud
Salesforce and Marketing Automation - Customer Support Management

49. What is true about managed packages?
Force.com
Objects on managed packages
They are upgradeable
web-to-lead

50. Specifying a "running user" in dashboard means...
40
Field level security
Mini Page Layout
Any user can view all records that the running user role can view

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Salesforce Certification

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