Test your basic knowledge |

Salesforce Certification

Subjects : certifications, salesforce, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. How many Editions are there in SFDC?
5
forecast role hierarchy
Elements within a Page Layout
Default Locale - Default Language - Default Time Zone

2. Where do active currencies live?
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts
Territory Management
3
controlling field for a dependent field

3. Record types are used to implement custom business processes by associating them to specific
before it is saved in Salesforce
able to upgrade to other version
search for public tags
Page layouts

4. Specifying a "running user" in dashboard means...
Solutions - Accounts - Opportunities
The running user does not have access to the dashboard folder
Any user can view all records that the running user role can view
To use a Case Assignment

5. Lead becomes an Account - Contact - and optionally an Opportunity. With Territory Management enabled - Account (Territory) Assignment Rules will fire - which may assign the new Account to a Territory (or possibly multiple Territories).
They are upgradeable
To use the campaign import wizards
When a Lead is converted
search for public tags

6. What is the limit on the compiled size of the formula field?
4000
Ideas
Case queue
4k

7. All existing custom objects that were previously deployed will still be deployed when you....
IP address is unknown
upgrade a managed application
Use cases for Email-to-Case
Role settings

8. Users can _____________ from the sidebar and advanced search
Contacts
Create on solution
search for public tags
must be between 5 and 50

9. How do you specify the following in a formula field: the year of the custom date field(date_c) should be the current year?
search for public tags
Master-detail - many-to-many - lookup - hierarchical
using the data loader
YEAR(date_c) =YEAR(today())

10. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).
the level of visibility
Case tasks
Custom Field
Download AppExchange Packages

11. Create ads that display on search engines is possible in SFDC using...
To capture unique data of the business
Google
4000
To use Case Queues to manage Cases

12. Custom fiscal year works on a define once and...
Skill requirements - Product categories - Customer types - Service levels
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)
use everywhere rule
Object in look up relationship can link to self - The child object in lookup is a related list for the parent

13. When is it appropriate to use the Import Wizard vs. the Data Loader?
Solution Manager
Campaign Member or Contact Role
Force.com
Need to prevent duplicates and you need to choose whether to trigger Workflow rules (or not)

14. A _____________ cannot be the controlling field for a dependent field.
custom multi select picklist
lead assignment rule
own a record and not see it
be shared

15. Your recycle bin record limit is _____times the MBs in your general storage
Skill requirements - Product categories - Customer types - Service levels
custom multi select picklist
previously approved process
250

16. Field level security cannot be used to...
make a field required
5 MB
automatically maps
link to report

17. Sharing rule: ________ that grant access to groups of users.
Set thresholds for report analysis
Automated rules
must be between 5 and 50
can be different users

18. During a lead import - you can choose to enable ___________ as part of the import.
Opportunity campaign related list - Contact campaign related list
To display extended web content on SF window
active assignment rules
IP address is unknown

19. Name three benefits of the cloud computing model.
number from percentage
Multi-tenant - Pay-as-you-go - Elastic - No Capital Expense - Modest Operating Expense - Scales With Your Business.
1
active assignment rules

20. Record types are not available in...
Sales Cloud
3
multiple fields in SFDC
the Professional Edition

21. What is true about managed packages?
5 MB
They are upgradeable
Export to excel
reportable

22. What objects may be imported or updated using the Import Wizard?
Export to excel
Workflow rules
3 or more hours per day
Accounts - Contacts - Leads - Solutions - and Custom objects

23. A set of functionality that allows administrators to more efficiently standardize around internal procedures and automate elements of business processes.
controlling field for a dependent field
Salesforce CRM workflow
based on their profile
Unlimited

24. Campaigns and opportunities have a _____________ relationship.
many to much
Ideas
Sales Team Role
Marketing User

25. Salesforce data validation gives administrators an easy way to ensure the integrity of data...
Use cases for Case Hierarchies
before it is saved in Salesforce
Workflow rules
rollup summary field

26. List the places where Currency is specified
Company Profile - User record (Personal Setup) - Opportunity (Record) - Forecasts - Any object which has a currency field on it.
All users of SFDC who have access to campaigns objects
Workflows
Rcord type

27. The size limit for documents uploaded is...
Set thresholds for report analysis
5 MB
Tabular reports
1 day

28. You can customize Profile to restrict users' ability to...
250
Metric and gauge
log in to SFDC Profile
YEAR(date_c) =YEAR(today())

29. What data can you request for in the weekly data export?
own a record and not see it
references another summary formula
All organization data
Contract Manager

30. What is true about look up relationships?
Role settings
5 MB
Object in look up relationship can link to self - The child object in lookup is a related list for the parent
parent.child relationships

31. May be used to group related cases - or to split one case into many different parts.
web-to-lead
system administrator
Use cases for Case Hierarchies
Profile

32. Who can view a campaign in SFDC?
All users of SFDC who have access to campaigns objects
web-to-lead
The user loses all unsaved data after terminating the session
The Marketing User check box on the user profile page

33. The account owner - opportunit owners - and case owners...
can be different users
250
Rcord type
using the custom summary field

34. A role has a ________ relationship with users.
many to many
folder access level
A tab that combines a list view and related records into one screen with different frames.
Standard User

35. Sharing rules can be formed on the following except...
Page layouts
the recycle bin
Objects on managed packages
many to many

36. You can delete the _____________ that is on an oppy.
std price book or a price book
Add trusted IP ranges for your entire org - Add trusted IP ranges on a PRofile by Profile basis
User can log out all unsaved data is lost
parent.child relationships

37. Page layouts are assigned to users based on...
Objects on managed packages
conditional highlighting
Configure the settings and rules for Case processing - including Business Hours - and Escalation
Role settings

38. Where would you make changes in order to make default tabs visible?
500
User setting
except Campaign
The user loses all unsaved data after terminating the session

39. Determines the level of access to the dashboard data
Page layouts
A running user
Give a list of campaigns that influenced the user
using the data loader

40. Reports that must be used to create dashboard components.
Case Escalation Rule
Custom summary and matrix reports
Hire date
summary and matrix reports

41. Which graphs rely on grand total for dashboards?
Mini Page Layout
As short as a day and as long as a forever
number from percentage
Metric and gauge

42. How would an administrator modify lookup records in a console layout?
Mini Page Layout
300
std price book or a price book
no limits

43. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?
Unlimited
Permissions
Fiscal year - Licenses - Language - locale - time zones
Manage public documents

44. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?
Role settings
Edit on solution
search for public tags
Fiscal year - Licenses - Language - locale - time zones

45. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of
many to many
5 MB
Use cases for Case Hierarchies
The Marketing User check box on the user profile page

46. Which of the following does not need business process?
number from percentage
To use the campaign import wizards
Contacts
Salesforce ID

47. If the lead has a record type - the default record type of the new owner is assigned to records created during...
4k
Lead - Contact - Solution
Contract Manager
lead conversion

48. What data can you export out of SFDC?
Accounts to Opportunities - or Contacts to Cases
Case Escalation Rule
make a field required
All organization data

49. Records in _____________ do not count against your organization's storage limits.
the recycle bin
To capture unique data of the business
used on an oppy
the Professional Edition

50. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.
routed to a default lead creator via email
System Administrator
Default Locale - Default Language - Default Time Zone
None of the users