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Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When is it appropriate to use the Import Wizard vs. the Data Loader?






2. Name three settings on the Company Information page that administrators can edit.






3. You can use conditional highlighting for which types of reports?






4. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






5. The documents tab does not contain...






6. If the data validation at web to lead form fails - who will get the error report?






7. ____________ is not available for printable lists






8. Name the standard applications in the list.






9. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






10. The ____________ is a custom field that aggregates child record information in to the parent record.






11. As an admin - you can schedule regular data imports...






12. Two options for restricting access via IP Ranges






13. Custom summary formulas are...






14. Managed package is always...






15. How many roles can you create for your org?






16. What can stop a scheduled report-dashboard run?






17. You can map a custom lead field...






18. The # of business hours that can be set for the organization to operate






19. What is true about managed packages?






20. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






21. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






22. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






23. We cannot create sharing rules on...






24. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?






25. What data can you export out of SFDC?






26. Case queues are buckets into which cases are placed - either manually or using routing rules. Individual users - users associated with a role - or with a public group can be assigned to handle cases placed in a queue. These users can work the case.






27. You can map a single column from the csv file to...






28. How does the Import Wizard perform matching when updating records?






29. To edit opportunity permission - where would you make the change?






30. How many records of a custom object can a system admin import using the Salesforce Import Wizard?






31. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






32. Specifying a "running user" in dashboard means...






33. The administrator wants to track data over a period of time. Which graph would he use?






34. You can map a custom lead field to only one of the following objects at a single instance






35. A person account is different from a business account because...






36. Standard User Permissions + can manage published solutions + can manage solution categories






37. Can view - edit and delete their own records






38. What objects may be imported or updated using the Import Wizard?






39. Applications are built on which platform?






40. Allows you to define different sets of picklist values for both standard and custom picklist.






41. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






42. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?






43. You can then associate each business process with one or more record types and make it available to users...






44. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






45. You need which permission to specify a running user other than yourself?






46. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






47. Page layouts are assigned to users based on...






48. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






49. Super User - Can customize and administer the application






50. ______________ will not give access to opportunity records that was previously a restricted account.







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