Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the use of campaign influence feature on oportunities?






2. Create ads that display on search engines is possible in SFDC using...






3. What can stop a scheduled report-dashboard run?






4. Standard User Permissions + can edit - approve - activate and delete contracts






5. Types of relationships that can exist between objects






6. Name the standard applications in the list.






7. Field level security cannot be used to...






8. Standard User Permissions + can manage published solutions + can manage solution categories






9. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






10. Give an example of a one-to many relationship between standard objects.






11. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


12. Who can view a campaign in SFDC?






13. Sharing rules can be formed on the following except...






14. Custom objects are...






15. When is it appropriate to use the Import Wizard vs. the Data Loader?






16. ______________ will not give access to opportunity records that was previously a restricted account.






17. Users with access to opportunities as sales team members cannot...






18. The user default login hours are 8-5. The user logs in at 4:30pm and logs out at 5:01pm. What happens?






19. A person account is different from a business account because...






20. A custom multi-select pick list cannot be a...






21. If your org uses _____________ - the new account is evaluated by account assignment rules and may be assigned to one or more territories.






22. Used to escalate a case if it has not been resolved within a specified period of time.






23. Changing the data type of an existing custom field can cause data loss while changing to...






24. Name three benefits of the cloud computing model.






25. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






26. An online form to capture lead information - Email template response content published on your web site.






27. Error on failed web to lead validation is...






28. You cannot delete a product that is...






29. What is true about look up relationships?






30. The # of business hours that can be set for the organization to operate






31. How many roles can you create for your org?






32. While scheduling an email reports user specifies all except...






33. The ____________ is a custom field that aggregates child record information in to the parent record.






34. Deleting a lead from a campaign does not delete the lead itself - but it is no longer...






35. The size limit for documents uploaded is...






36. Page Layout - Field level security - Record Types






37. It is possible for a user to...






38. Where would you make changes in order to make default tabs visible?






39. What is Salesforce?






40. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






41. Which graphs rely on grand total for dashboards?






42. Name three settings on the Company Information page that administrators can edit.






43. Which report formats must be used to create dashboard components?






44. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






45. The documents tab does not contain...






46. Standard User Permissions + can import leads for the organization






47. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout






48. Users can _____________ from the sidebar and advanced search






49. Name three sources from which cases can be created.






50. You can create _____________ directly from the csv import file.