Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Field level security cannot be used to...






2. A public group is a grouping of all except...






3. According to Salesforce - console is not for occasional users of Salesforce. The console is best set up for users who view Salesforce for...






4. You need which permission to specify a running user other than yourself?






5. A workflow alert cannot be tracked...






6. Record types are not available in...






7. Who can view a campaign in SFDC?






8. While scheduling an email reports user specifies all except...






9. What is true about look up relationships?






10. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


11. The documents tab does not contain...






12. Multiple approvers have received your request for approving a discount that was invoked by the approval process. Approver A rejects the request. Approver B accepts the request after Approver A rejects it. Your request will be...






13. Opportunities and quotes are a part of which cloud?






14. How does the Import Wizard perform matching when updating records?






15. The size limit for documents uploaded is...






16. The org. wants to create a follow up task based on a field change. Which is the best way to do it?






17. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






18. You must create the business process before creating record types for each of these objects...






19. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






20. Software-as-a-service (SaaS) model






21. The system ___________ std lead fields to standard account - contact - and oppy fields.






22. What can a user do an account record that has been manually shard read/write with him/her?






23. Give an example of a one-to many relationship between standard objects.






24. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.






25. You can then associate each business process with one or more record types and make it available to users...






26. Sharing rules can be formed on the following except...






27. List the type of case queues commonly used by call centers.






28. Page Layout - Field level security - Record Types






29. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.






30. Sharing rule: ________ that grant access to groups of users.






31. Suggested solutions are accessed from within a case via the View Selected Solutions button. These are solutions that are likely to resolve a case - and are found automatically listed by the system.






32. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






33. Partner Portal: Users login to the web portal rather than through the...






34. Create and manage letterheads and email templates






35. Show up to 2000 records in the record count display - Print up to 1000 records in print view






36. Where would you make changes in order to make default tabs visible?






37. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team






38. How many Editions are there in SFDC?






39. The size limit for documents uploaded is...






40. Users can be restricted to view a particular field in views - searches - and reports by hiding the field at...






41. Types of relationships that can exist between objects






42. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






43. What can stop a scheduled report-dashboard run?






44. Which of these are inherited from objects on homepage in a console layout?






45. What is the role of Primary Object when creating custom report types?






46. When is a custom object created?






47. What data can you export out of SFDC?






48. Changing the data type of an existing custom field can cause data loss while changing to...






49. Author and the owner do not have the...






50. You can create _____________ directly from the csv import file.