Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The data loader can load all objects - including custom objects - It generates...






2. All existing custom objects that were previously deployed will still be deployed when you....






3. Determines the level of access to the dashboard data






4. The # of business hours that can be set for the organization to operate






5. Users can _____________ from the sidebar and advanced search






6. Partner Portal: Users login to the web portal rather than through the...






7. You must create the business process before creating record types for each of these objects...






8. The maximum # of time trigger actions






9. Types of relationships that can exist between objects






10. How many roles can you create for your org?






11. You can modify the contents of a folder if the ______________ is set to read/write.






12. You can use _______________ for summary and matrix reporting only.






13. Name three benefits of the cloud computing model.






14. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






15. What data can you export out of SFDC?






16. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






17. The administrator wants to track data over a period of time. Which graph would he use?






18. Where would you make changes in order to make default tabs visible?






19. An online form to capture lead information - Email template response content published on your web site.






20. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






21. You can use conditional highlighting for which types of reports?






22. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






23. Why do you create a web tab?






24. A record of contact with customer support. A customer is reporting a problem or asking a question.






25. A particular team needs to track individuals working on cases and the individual roles of the people working on cases/ Which is the best way to do it?






26. We cannot create sharing rules on...






27. What information in the user record cannot be captured without a custom field?






28. Use Web-to-Case to allow your customers to file cases directly from your corporate website.






29. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

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30. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






31. What does a company profile contain?






32. In order to implement more than one business process - ____________must also be implemented.






33. A role has a ________ relationship with users.






34. You can delete the _____________ that is on an oppy.






35. ____________ is not available for printable lists






36. If the lead has a record type - the default record type of the new owner is assigned to records created during...






37. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?






38. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






39. Business process is available in following objects: _______________






40. Calendar and Task Activities are both...






41. A lookup field relationship...






42. Changing the data type of an existing custom field can cause data loss while changing to...






43. What is the number of values allowed in dependent pick list?






44. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts






45. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






46. History tracking can be performed on the following standard objects except...






47. In conditional highlighting - how may maximum conditions are allowed per report?






48. What is the salesforce Console?






49. If the data validation at web to lead form fails - who will get the error report?






50. You can map a custom lead field to only one of the following objects at a single instance