Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






2. The maximum # of time trigger actions






3. Sharing rule: ________ that grant access to groups of users.






4. Marketing Users must also have the Marketing User profile (or the Import Leads permission in Enterprise Edition organizations).






5. What can a user do an account record that has been manually shard read/write with him/her?






6. You cannot delete a product that is...






7. You can use _______________ for summary and matrix reporting only.






8. Show up to 2000 records in the record count display - Print up to 1000 records in print view






9. Standard User Permissions + can import leads for the organization






10. Charts - Tables - Metrics - Gauge






11. While scheduling an email reports user specifies all except...






12. Opportunities and quotes are a part of which cloud?






13. As an admin - you can schedule regular data imports...






14. A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to...






15. What is the salesforce Console?






16. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






17. You can map a custom lead field to only one of the following objects at a single instance






18. Login hrs - IP restriction - FLS - CRUD(Std & Custom) object - Access to VF and Apex classes.






19. Who can view campaigns?






20. Records in _____________ do not count against your organization's storage limits.






21. In list view enhancements - users cannot export list results to...






22. Conditional highlighting is used only in...






23. How many roles can you create for your org?






24. Types of relationships that can exist between objects






25. Conditional formatting is available for...






26. How would an administrator modify lookup records in a console layout?






27. You can import only ___________ per CSV file.






28. Which is not a standard business object?






29. The account owner - opportunit owners - and case owners...






30. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


31. Reports that must be used to create dashboard components.






32. Custom fiscal year works on a define once and...






33. The system ___________ std lead fields to standard account - contact - and oppy fields.






34. The size limit for documents uploaded is...






35. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


36. A workflow alert cannot be tracked...






37. List the type of case queues commonly used by call centers.






38. Page Layout - Field level security - Record Types






39. What is true about look up relationships?






40. If using customizable forecasting - there is a seperate...






41. Users with access to opportunities as sales team members cannot...






42. Super User - Can customize and administer the application






43. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






44. What can stop a scheduled report-dashboard run?






45. List the places where Currency is specified






46. A virtual storage that can be used to group on criteria such as skill requirements - product categories - customer types - or service levels is called a...






47. Author and the owner do not have the...






48. Created by user to meet the business requirement - can be edited - deleted(Field data will be lost If the data type is changed after creating the field).






49. What is the use of campaign influence feature on oportunities?






50. Software-as-a-service (SaaS) model