Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Sharing rule: ________ that grant access to groups of users.






2. Calendar and Task Activities are both...






3. Show up to 2000 records in the record count display - Print up to 1000 records in print view






4. Which of these are inherited from objects on homepage in a console layout?






5. As a ________________ you can create page layout in the console and assign it to profiles.






6. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


7. Custom objects are...






8. The maximum # of time trigger actions






9. Salesforce data validation gives administrators an easy way to ensure the integrity of data...






10. Create and manage letterheads and email templates






11. What does a company profile contain?






12. How many lead assignment rules can be active at one time?






13. A record of contact with customer support. A customer is reporting a problem or asking a question.






14. Solutions are answers to customer problems or issues. They are used to resolve cases by associating them via related lists. From a case - search for a case or find a suggested solution - then select it to associate with a case.






15. Personal tags cannot...






16. Which report formats must be used to create dashboard components?






17. What information in the user record cannot be captured without a custom field?






18. List the type of case queues commonly used by call centers.






19. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






20. An online form to capture lead information - Email template response content published on your web site.






21. We cannot create sharing rules on...






22. What is true about managed packages?






23. Records in _____________ do not count against your organization's storage limits.






24. With the Manage Campaign button on campaign selected - what all can you do with the integrated campaign builder?






25. Field level security cannot be used to...






26. A custom lead field can be mapped to...






27. You need which permission to specify a running user other than yourself?






28. Business process is available in following objects: _______________






29. Conditional highlighting is used only in...






30. Which information not captured on user record in Salesforce?






31. List the places where Currency is specified






32. Changing the data type of an existing custom field can cause data loss while changing to...






33. You can import only ___________ per CSV file.






34. A public group is a grouping of all except...






35. You can customize Profile to restrict users' ability to...






36. If the lead has a record type - the default record type of the new owner is assigned to records created during...






37. Page Layout - Field level security - Record Types






38. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of






39. It is possible for a user to...






40. The owner has given you a manual sharing read - write rights on an opportunity. What all can you do with this right?






41. A delegated approver can revoke a...






42. Name the standard applications in the list.






43. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...






44. Your recycle bin record limit is _____times the MBs in your general storage






45. List Dashboard component types






46. The size limit for documents uploaded is...






47. Record types are not available in...






48. Where do active currencies live?






49. Used to provide automatic email responses to individuals filing cases manually - by email - or by web-to-case. These rules determine which cases should receive an automatic response - and to choose which email template should be






50. If a field on page layout is required and is read-only on FLS - what would the user experience on UI?