Test your basic knowledge |

Salesforce Certification

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The administrator changes the organization time zone from Pacific Daylight to Central. __________ will be affected.






2. If your Marketing team needed to add 10 -000 existing leads to a campaign at one time - what would be the best way to do this?






3. Show up to 2000 records in the record count display - Print up to 1000 records in print view






4. The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. It is possible by...






5. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?






6. Case sharing rules - Lead sharing rules - Campaign sharing rules - Custom object sharing rules






7. When is it appropriate to use the Import Wizard vs. the Data Loader?






8. How would an administrator modify lookup records in a console layout?






9. You can delete the _____________ that is on an oppy.






10. You can map a custom lead field...






11. What is the limit on the compiled size of the formula field?






12. Campaigns and opportunities have a _____________ relationship.






13. Which one of these may be a controlling field and a dependent field?






14. The documents tab does not contain...






15. The system ___________ std lead fields to standard account - contact - and oppy fields.






16. What can stop a scheduled report-dashboard run?






17. A person account is different from a business account because...






18. Users with access to opportunities as sales team members cannot...






19. An account team can be added by all except...






20. The create new folder link will only be visible to users with which permission?






21. You cannot delete a product that is...






22. An account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organiz






23. When you configure search settings for your organization - the new value...






24. Give an example of a one-to many relationship between standard objects.






25. If George is promoted from sales assoc to senior level exec - and the new sales assoc is appointed to take George's responsibilities. What are the appropriate steps to transfer Phil's account to the new assoc?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


26. Your recycle bin record limit is _____times the MBs in your general storage






27. What information in the user record cannot be captured without a custom field?






28. Set up for your organization to designate what times your customer support teams are available. They are used to associate cases with specific time zones and locations - and to escalate cases according to specific time zones and location






29. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.






30. The org wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?






31. All existing custom objects that were previously deployed will still be deployed when you....






32. History tracking can be performed on the following standard objects except...






33. The account owner - opportunit owners - and case owners...






34. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.






35. What can a user do an account record that has been manually shard read/write with him/her?






36. Name three benefits of the cloud computing model.






37. When a case is deleted - following are deleted except






38. It is possible for a user to...






39. A role controls __________ that users have to an organization's data.






40. If a standard object is renamed - the reports are renamed based on...






41. The size limit for documents uploaded is...






42. A sales user wants to have edit access to opportunity but should not be able to import leads and should also be...






43. What does a company profile contain?






44. Partner Portal: Users login to the web portal rather than through the...






45. The # of business hours that can be set for the organization to operate






46. Users can _____________ from the sidebar and advanced search






47. Allows you to define different sets of picklist values for both standard and custom picklist.






48. Which report formats must be used to create dashboard components?






49. Available out of box - cannot be deleted (You can change the label name).






50. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of