Test your basic knowledge |

Salesforce Certification

  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where do active currencies live?

2. What is true about look up relationships?

3. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record.

4. The create new folder link will only be visible to users with which permission?

5. Permission to add a category to a solution require which permission

6. You can import only ___________ per CSV file.

7. Name three benefits of the cloud computing model.

8. Determines how leads are automatically routed to user or queue - Contains rule entries - pre-defined business rules - that determine lead routing.

9. Who can view campaigns?

10. What is Salesforce?

11. A delegated approver can revoke a...

12. You must create the business process before creating record types for each of these objects...

13. It indicates whether or not a user has the right to create and manage campaigns including: Create/Edit/Delete campaigns - Delete an existing campaign - Update campaign statistics - Import leads into a campaign - Mass update the status for members of

14. Which is not a standard business object?

15. A user in SFDC has multiple currencies as activated What is the maximum granularity available for tracking changes in currency rates?

16. What is the limit on the compiled size of the formula field?

17. Error on failed web to lead validation is...

18. The documents tab does not contain...

19. Personal tags cannot...

20. You need which permission to specify a running user other than yourself?

21. A record of contact with customer support. A customer is reporting a problem or asking a question.

22. A particular role needs edit on contacts - view - edit - and delete on contracts and only view on accts. Where can the administrator make the change?

23. The ____________ is a custom field that aggregates child record information in to the parent record.

24. Workflow field updates specify the field you want updated and the new value for it. Depending on the type of field - you can do the following except...

25. Workflow task - Workflow outbound message - Workflow Field Updates - Workflow email alerts

26. When is a custom object created?

27. Page Layout - Field level security - Record Types

28. You can set up SFDC to automatically send email alerts - assign tasks - or update field values based on...

29. Which one of these may be a controlling field and a dependent field?

30. Workflow tasks may be assigned to a: User - Role - Record Owner - Record Creator - ________ - Account team

31. If territory management is enabled for your organization and a lead is converted - how does it get assigned?

32. Specifying a "running user" in dashboard means...

33. A _____________ cannot be the controlling field for a dependent field.

34. The data loader can load all objects - including custom objects - It generates...

35. Frames - list view - detail view - mini view - sidebar - related objects - mini page layouts - console layout

36. Determines the level of access to the dashboard data

37. If the organization rule is that user can only login between 8am to 5pm. What will happen if he log in at 4:30pm and continue till 5:30pm

38. Which information not captured on user record in Salesforce?

39. An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?

40. How would an administrator modify lookup records in a console layout?

41. Which of these are inherited from objects on homepage in a console layout?

42. It is only necessary for Identity Confirmation if ____________ and browser cookie does not exist.

43. It is possible for a user to...

44. Sharing rule: ________ that grant access to groups of users.

45. Used to escalate a case if it has not been resolved within a specified period of time.

46. How many lead assignment rules can be active at one time?

47. Allows you to define different sets of picklist values for both standard and custom picklist.

48. Use email to case to allow your customers to create support cases using only email - or if your organization has existing support aliases.

49. You cannot delete a product that is...

50. Standard User Permissions + can import leads for the organization