Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. DOE






2. Creating a Run Chart






3. Who developed the fishbone diagram?






4. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






5. Cause and Effect Diagrams






6. Daniel Test






7. Why do you need two control charts for variables SPC?






8. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






9. For what is an x-bar chart used?






10. List two components of external failure.






11. Define durability.






12. What are the Five Dimensions of Service Quality?






13. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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14. What is a Gage R&R?






15. What are the four regression assumptions?






16. With Six Sigma capability - how many defects per million opportunities would you see?






17. Complete this quality phrase: 'Fix the process - not the _____.'






18. Statistical Hypothesis






19. In a Z table - what is Z?






20. If you can only collect categorical data - what type of SPC charting can you do?






21. Process occurance ranking






22. To what does the Six in Six Sigma relate?






23. What is an affinity diagram?






24. What is Type II Error?






25. List two components of prevention cost.






26. What is Kaizen?






27. DFMEA






28. List Garvin's eight dimensions of product quality.






29. F value






30. Regression Analysis






31. Based on what principal can we use the normal distribution assumptions for SPC?






32. Residual






33. Define yield.






34. If a three-stage process has 90% yields at each stage - what is the overall yield?






35. PFMEA






36. What is DMADV?






37. Definition of Interaction






38. What is a dashboard?






39. FMEA






40. What is the role of a master black belt?






41. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






42. What graphical tool is used to show the relationship between two numerical variables?






43. What happens to control limits on an SPC chart when sample size is increased?






44. One factor at a time (OFAT)






45. What do you do when a process is out of control?






46. What quality guru emphasizes management as a system?






47. What is a Pareto chart?






48. What quality tool formally incorporates the voice of the customer?






49. What is Jidoka?






50. Which quality guru developed the concept of loss to society?







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