Test your basic knowledge |

Six Sigma

Subjects : certifications, six-sigma, business-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?
1.Interactions can be detected and measured 2.Each value does the work of several values 3.Experimental error is quantified and used to determine the confidence the experimenter has in the conclusions
Workers - machines - materials.
99.73%
Rank of 10 if there is >= 100 per 1000 piece Rank of 1 if there is <=.01 per 1000 pieces

2. Uses of regression - Control
Workers - machines - materials.
Prevention and appraisal costs are balanced against internal and external failure.
To obtain a certain desirable outcome from the process
Outside.

3. Who first studied randomness in industrial processes
A time series plot.
To be a member of a Six Sigma project team.
The gap between specifications and how service is performed.
Walter A. Shewhart

4. Creating a Run Chart
1) Plot a Line chart of the data in time sequence 2) Draw a line at the median
3.4 (assuming 1.5 sigma shift in the mean)
Lean is waste reduction - Six Sigma is variation reduction.
Outside.

5. Define conformance quality.
= y = Beta(0) + Beta(1)X + epsilon y=dependent variable (response) x=independent variable (predictor of y) - epsilon=error component - Beta(not)=intersection. If data include zero - it represents the mean of the distribution of y when - x=0. It does
Taguchi
The degree to which a product meets pre-established standards.
Sampling for SPC is done real time.

6. Affinity Diagrams
1.Interactions can be detected and measured 2.Each value does the work of several values 3.Experimental error is quantified and used to determine the confidence the experimenter has in the conclusions
= y = Beta(0) + Beta(1)X + epsilon y=dependent variable (response) x=independent variable (predictor of y) - epsilon=error component - Beta(not)=intersection. If data include zero - it represents the mean of the distribution of y when - x=0. It does
Look to your customer - not to other firms. "You can always find someone shorter - fatter and balder!"
Data reduction to put a large number of qualitative inputs into a smaller number of major dimensions

7. Regression Analysis
= S x O x D S--> Severity O--> Occurrence D--> Detection Higher the number the worse it is
Brand image.
The primary operating characteristics of a product.
Technique used to relate through a model - one or more independent variables and a dependent variable (response)

8. What does the abbreviation LCL stand for?
Lower control limit.
Represents the behavior of a process
No -- if it is not the same - it can only be worse!
Performance - features - conformance - reliability - durability - serviceability - aesthetics - perceived quality

9. What is an affinity diagram?
A brainstorming tool that shows the connections between ideas.
Decomposing the total variation of data into: (a) the internal or "natural" or "within" groups variation - and (b) the "between" groups variation in such a way that when these two types of variation are compared - it's possible to determine if there
Rank of 10 if there is >= 100 per 1000 piece Rank of 1 if there is <=.01 per 1000 pieces
The secondary characteristics of a product; "bells and whistles."

10. What is the center line of an X-bar chart?
To be a member of a Six Sigma project team.
X-bar-bar
Technique used to relate through a model - one or more independent variables and a dependent variable (response)
Different types of defects are listed (used for Pareto chart)

11. In the Service Quality Gap Model - what is Gap 3?
The primary operating characteristics of a product.
Method developed by Ishikawa to graphically display the causes of any given problem
The gap between specifications and how service is performed.
Can't tell without a Range chart.

12. What is FMEA?
Can't tell without a Range chart.
Failure Modes and Effects Analysis
100%
The gap between what management thinks customers want and what customers really want.

13. What type of risk is associated with Type II Error?
Consumer risk.
Complaint adjustment - returned material - warranty charges - allowances - loss of future business.
Define - measure - analyze - improve - control.
A tools that is used to measure the amount of variation in the measurement system arising from the measurement device (repeatability) and the people taking the measurement (reproducibility).

14. List two components of external failure.
Complaint adjustment - returned material - warranty charges - allowances - loss of future business.
Different types of defects are listed (used for Pareto chart)
Central Limit Theorem
The gap between what customers expect and the service they receive.

15. In Juran's Cost of Quality model - which categories of costs balance which other categories?
Prevention and appraisal costs are balanced against internal and external failure.
Critical to quality.
Rapid improvement process.
To monitor a process when measurement by variables is used.

16. What does a project prioritization matrix do?
Look to your customer - not to other firms. "You can always find someone shorter - fatter and balder!"
Upper control limit.
Variable.
Assigns scores to weighted criteria for each project under consideration.

17. What percentage of a normal distribution lies above the mean?
A brainstorming tool that shows the connections between ideas.
Variable.
X-bar-bar
50%

18. What do you do when a process is out of control?
Performance - features - conformance - reliability - durability - serviceability - aesthetics - perceived quality
Look to your customer - not to other firms. "You can always find someone shorter - fatter and balder!"
Look for the assignable cause of non-random variation.
Represents the behavior of a process

19. Manual Test for Nomality
Used to create frequency distribution tally sheets
Technique used to relate through a model - one or more independent variables and a dependent variable (response)
1) Obtain Residuals 2) Fill out table --> y coordinates: F = 100 (i-.5)/N x coordinates: Ordered Residual 3) Plot on Normal Probability Paper
The amount of variation in the dependent variable that is explained by the variation in the independent variable(s).

20. Failure Mode
Speed - courtesy - competence - and ease of repair.
Is the way in which the failure is manifested.
Lower skill requirements - faster - less chance for error.
Consumer risk.

21. What are the Five Dimensions of Service Quality?
Represent the errors which are random variables with an assumed normal distribution with mean zero and a constant variance σ2.
Mistake-proofing.
Reliability - Assurance - Responsiveness - Tangibles - Empathy
How much variance you expect around the prediction; two SEs gives you a 95% confidence interval.

22. What is a CAVE man?
Producer risk.
Pleasing to the senses.
Someone who is consistently against virtually everything.
Controlling quality at the source.

23. In a regression - what does R-square tell you?
How much variance you expect around the prediction; two SEs gives you a 95% confidence interval.
Incoming materials inspection - inspection and testing - maintaining test equipment - materials/services consumed
Conformance to specifications.
The amount of variation in the dependent variable that is explained by the variation in the independent variable(s).

24. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

25. Statistical Hypothesis
Scrap - rework - retest - downtime - yield losses - disposition costs.
A time series plot.
A tool that shows where there is waste in a process.
An assertion or conjecture concerning one or more populations

26. Name the structure associated with Quality Function Deployment.
50%
Lean (or JIT).
The House of Quality.
A tools that is used to measure the amount of variation in the measurement system arising from the measurement device (repeatability) and the people taking the measurement (reproducibility).

27. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?
Is the consequence of the failure.
Shows the temporal flow of activities in a project network.
Prevention - appraisal - internal failure - external failure.
100%

28. In the Service Quality Gap Model - what is Gap 4?
Through producer/consumer negotiation.
The gap between what is promised and what is delivered.
The degree to which a product meets pre-established standards.
F_alpha - df(tr) - df (error)

29. Test for constant variance
The House of Quality.
Plot the residuals vs. the fitted values (mean of each group - y(hat) = y (bar)i ) - Assumption of ____________not rejected if the dispersion of every group is approximately the same.
To monitor a process when measurement by attribute is used.
1) Identify the Range (Max Value - Min Value) 2) Determine # of bins 3) Determine the Width of each bin --> (Range / # Bins) 4) Put values in correct Bin

30. What is process capability?
The ability of a process to consistently meet customer specifications.
Sort - Set in Order - Shine - Standardize - Sustain
QFD
10 for Hazardous without warning 1 for none

31. What is a Pareto chart?
F_alpha - df(tr) - df (error)
QFD
Controlling quality at the source.
A descending order-sorted bar chart with a cumulative percentage line.

32. Uses of regression
Prediction and estimation. based on an unknown x value - estimation is based on a known x value
Upper control limit.
95%
To do a capability study for a non-centered process.

33. DOE
Define - measure - analyze - design - verify.
The US national quality award.
Prevention - appraisal - internal failure - external failure.
An experiment where one or more variables believed to have an effect on an experimental outcome are identified and manipulated according to a plan

34. List two appraisal costs.
1) Plot a Line chart of the data in time sequence 2) Draw a line at the median
The Japanese national quality award.
Incoming materials inspection - inspection and testing - maintaining test equipment - materials/services consumed
A random variable that summarizes the information from the sample(s).

35. Detection Criteria Ranking
10 if Almost impossible to detect
A tool that shows the physical flows through a space.
Fishbone - cause-and-effect diagram.
Supplier - input - process - output - customer.

36. Definition of Interaction
Rank of 10 if there is >= 100 per 1000 piece Rank of 1 if there is <=.01 per 1000 pieces
An assertion or conjecture concerning one or more populations
An interaction is defined as a dependence relationship between the response and the levels of two or more variables
To mentor/coach (and sometimes train) black belts.

37. Disadvantages of DOE

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

38. Taguchi's experimental designs are of this type.
Fractional factorial designs (orthogonal arrays)
Producer risk.
Complaint adjustment - returned material - warranty charges - allowances - loss of future business.
Blame.

39. Presence of interaction effect
0.9^3 or 72.9%
The process of ranking opportunities to determine which of many potential opportunities should be pursued first.
If the Response vs. Levels graph if the response lines are not parallel (crossing)
1) Identify the Range (Max Value - Min Value) 2) Determine # of bins 3) Determine the Width of each bin --> (Range / # Bins) 4) Put values in correct Bin

40. Design of Experiments (DOE) approach
Central Limit Theorem
Vary two or more variables simultaneously - Multiple measurements are obtained under the same experimental conditions
Is the way in which the failure is manifested.
Critical to quality.

41. Defect check sheets
Different types of defects are listed (used for Pareto chart)
Rank of 10 if there is >= 100 per 1000 piece Rank of 1 if there is <=.01 per 1000 pieces
Fitness for use.
A brainstorming tool that shows the connections between ideas.

42. Define durability.
Mean time to replacement.
Variable.
Reliability - Assurance - Responsiveness - Tangibles - Empathy
Inventory = throughput x flow time.

43. In the Service Quality Gap Model - what is Gap 1?
The gap between what management thinks customers want and what customers really want.
Scrap - rework - retest - downtime - yield losses - disposition costs.
A diagram that shows the relationships between activities in a project network.
10 if Almost impossible to detect

44. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?
A descending order-sorted bar chart with a cumulative percentage line.
Variable.
Central Limit Theorem
If the Response vs. Levels graph if the response lines are not parallel (crossing)

45. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?
Lean is waste reduction - Six Sigma is variation reduction.
To obtain a certain desirable outcome from the process
Lower skill requirements - faster - less chance for error.
It looks to minimize the probability of a failure - or to minimize its effects

46. What is muda
Waste.
Scrap - rework - retest - downtime - yield losses - disposition costs.
Used to create frequency distribution tally sheets
Prevention and appraisal costs are balanced against internal and external failure.

47. Define aesthetic quality.
Used to create frequency distribution tally sheets
Pleasing to the senses.
Studying firms with the best performance in a particular area.
= yij - y(bar)i --> value minus sum of that treatment (of row)

48. What does DMAIC stand for?
Define - measure - analyze - improve - control.
Failure Modes and Effects Analysis
To manage the Six Sigma project.
Taguchi

49. What are the four categories of costs in Juran's framework?
The gap between what is promised and what is delivered.
Prevention - appraisal - internal failure - external failure.
Fitness for use.
Defects Per Million Opportunities

50. Complete this quality phrase: 'Fix the process - not the _____.'
Inventory = throughput x flow time.
Quality planning - design review - education and training - process control - IS costs - quality reporting - improvement project costs - working with suppliers before production.
Blame.
The gap between what is promised and what is delivered.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Six Sigma

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests