Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What graphical tool is used to show the relationship between two numerical variables?






2. Who is a process owner?






3. If you have calculated a Cpk - should you also calculate a Cp?






4. Stratified defect check sheets






5. What are the 5 Ss?






6. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






7. What are the three main categories of assignable cause?






8. What is the difference between the way sampling is done for SPC and for acceptance sampling?






9. What is a Gantt chart?






10. Does it ever make sense to accept a job when a process is incapable?






11. Test for Independence






12. Which quality guru developed the concept of loss to society?






13. What are the four categories of costs in Juran's framework?






14. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






15. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






16. Taguchi's experimental designs are of this type.






17. Definition of Interaction






18. Who developed the fishbone diagram?






19. Define perceived quality (Garvin's framework).






20. When is Cpk used?






21. What are the four perspectives of the Balanced Scorecard?






22. DOE






23. List Garvin's eight dimensions of product quality.






24. Effect ranking (Severity of the Defect)






25. What is Value Stream Mapping?






26. What is the role of a master black belt?






27. Risk Priority Number RPN






28. Process occurance ranking






29. Defect location check sheets






30. What is CTQ?






31. What does Crosby say about benchmarking?






32. Define performance quality.






33. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






34. Complete this quality phrase: 'Fix the process - not the _____.'






35. Why do you need two control charts for variables SPC?






36. What type of risk is associated with Type II Error?






37. Daniel Test






38. When yields decrease - what are the two effects on contribution?






39. Based on what principal can we use the normal distribution assumptions for SPC?






40. What is a dashboard?






41. For what is a p-chart used?






42. Histogram by Hand






43. In a regression - what does the standard error of the estimate tell you?






44. DFMEA






45. Uses of regression






46. Residual






47. Define takt time.






48. What percentage of a normal distribution lies above the mean?






49. Affinity Diagrams






50. What is a CAVE man?