Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How does Juran define quality?






2. What is poka yoke?






3. What is a histogram?






4. Who first studied randomness in industrial processes






5. Your production process meets customer specifications. Is your process in control?






6. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






7. Test for constant variance






8. What do you do when a process is out of control?






9. In a regression - what does R-square tell you?






10. What happens to control limits on an SPC chart when sample size is increased?






11. Simple Regression Analysis (one factor regression model)






12. Which quality guru developed the concept of loss to society?






13. What does SIPOC stand for?






14. What is a Gage R&R?






15. What type of risk is associated with Type II Error?






16. In a Z table - what is Z?






17. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






18. What is process capability?






19. PFMEA






20. In a regression - what does the p value of F tell you?






21. Define performance quality.






22. What is Jidoka?






23. What is a spaghetti diagram?






24. ANOVA

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25. What is the formula for the standard deviation of a proportion?






26. Pareto Analysis






27. What does DMAIC stand for?






28. What is a dashboard?






29. If you can only collect categorical data - what type of SPC charting can you do?






30. Define benchmarking.






31. Define takt time.






32. What is the Deming Prize?






33. What is Value Stream Mapping?






34. Histogram by Hand






35. In the Service Quality Gap Model - what is Gap 4?






36. Uses of regression






37. What is the role of a master black belt?






38. What are the four categories of costs in Juran's framework?






39. What are the four perspectives of the Balanced Scorecard?






40. For what is an x-bar chart used?






41. If a Cp shows that a process is not capable - should you calculate Cpk?






42. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






43. Manual Test for Nomality






44. What does the abbreviation UCL stand for?






45. Does it ever make sense to accept a job when a process is incapable?






46. What quality tool formally incorporates the voice of the customer?






47. What is an affinity diagram?






48. Define features.






49. Disadvantages of DOE

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50. For what is a p-chart used?