Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Daniel Test






2. Design of Experiments (DOE) approach






3. TWO-DIMENTIONAL SCATTER PLOT






4. What does the abbreviation LCL stand for?






5. In the Service Quality Gap Model - what is Gap 4?






6. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






7. What is the role of a green belt?






8. What is the center line of an X-bar chart?






9. What is the difference between the way sampling is done for SPC and for acceptance sampling?






10. Which type of SPC measurement is more precise - variable or attribute?






11. If you have calculated a Cpk - should you also calculate a Cp?






12. Residual(eij)






13. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






14. Manual Test for Nomality






15. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






16. What is written on the "spines" of a fishbone diagram?






17. For what is a p-chart used?






18. Histogram by Hand






19. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






20. Define product reliability.






21. Cause and Effect Diagrams






22. Uses of regression






23. Who is a process owner?






24. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






25. What quality guru emphasizes management as a system?






26. Stratified defect check sheets






27. What is a run chart?






28. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






29. What type of risk is associated with Type II Error?






30. DOE






31. Process occurance ranking






32. What do you do when a process is out of control?






33. Test for constant variance






34. List two components of internal failure.






35. What is CTQ?






36. What graphical tool is used to show the relationship between two numerical variables?






37. What is a dashboard?






38. In a regression - what does R-square tell you?






39. What are two other names for an Ishikawa diagram?






40. What are the three main categories of assignable cause?






41. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






42. Define durability.






43. What is the role of a master black belt?






44. What is a network diagram?






45. PFMEA






46. Define perceived quality (Garvin's framework).






47. How are LQL and AQL determined in an acceptance sampling plan?






48. What is a Gage R&R?






49. What is DPMO?






50. Process check sheets