Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. For what is an x-bar chart used?






2. What is a dashboard?






3. Complete this quality phrase: 'Fix the process - not the _____.'






4. In a regression - what does the p value of F tell you?






5. Detection Criteria Ranking






6. Define durability.






7. FMEA






8. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






9. What are the four perspectives of the Balanced Scorecard?






10. What does DMAIC stand for?






11. What happens to control limits on an SPC chart when sample size is increased?






12. What is the Deming Prize?






13. F value






14. Process occurance ranking






15. DOE






16. To what does the Six in Six Sigma relate?






17. Failure effect






18. Based on what principal can we use the normal distribution assumptions for SPC?






19. What is the formula for standard deviation?






20. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






21. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?


22. What is the role of a green belt?






23. What percentage of a normal distribution lies above the mean?






24. What is an affinity diagram?






25. What is Jidoka?






26. What is the role of a black belt?






27. What is the center line of an X-bar chart?






28. With Six Sigma capability - how many defects per million opportunities would you see?






29. What is Type 1 Error?






30. For what is a p-chart used?






31. What is the difference between the way sampling is done for SPC and for acceptance sampling?






32. In the Service Quality Gap Model - what is Gap 5?






33. What type of risk is associated with Type II Error?






34. Defect check sheets






35. What is the role of a master black belt?






36. What are the three main categories of assignable cause?






37. What is a run chart?






38. In a regression - what does the coefficient of the intercept tell you






39. Who is a process owner?






40. DFMEA






41. Test for constant variance






42. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






43. Simple Regression Analysis (one factor regression model)






44. Statistical Hypothesis






45. What is Type II Error?






46. ANOVA


47. What is the Baldrige Award?






48. Why do you need two control charts for variables SPC?






49. Daniel Test






50. Creating a Run Chart