Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List two components of internal failure.






2. When yields decrease - what are the two effects on contribution?






3. What is the role of a master black belt?






4. What type of risk is associated with Type II Error?






5. One factor at a time (OFAT)






6. Who first studied randomness in industrial processes






7. Does it ever make sense to accept a job when a process is incapable?






8. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






9. Based on what principal can we use the normal distribution assumptions for SPC?






10. If a three-stage process has 90% yields at each stage - what is the overall yield?






11. For what is an x-bar chart used?






12. Test for Independence






13. Residual(eij)






14. What happens to control limits on an SPC chart when sample size is increased?






15. TWO-DIMENTIONAL SCATTER PLOT






16. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






17. Failure effect






18. If you have calculated a Cpk - should you also calculate a Cp?






19. Daniel Test






20. What is muda






21. In Juran's Cost of Quality model - which categories of costs balance which other categories?






22. Affinity Diagrams






23. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






24. Define aesthetic quality.






25. What is the center line of a p-chart?






26. What are the Five Dimensions of Service Quality?






27. Risk Priority Number RPN






28. Uses of regression






29. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






30. Defect location check sheets






31. What is a spaghetti diagram?






32. One factor at a time (OFAT)






33. Manual Test for Nomality






34. What is Kaizen?






35. Regression Analysis






36. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






37. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






38. What is the formula for the standard deviation of a proportion?






39. What is the role of a black belt?






40. What is the Baldrige Award?






41. Define product reliability.






42. Affinity Diagrams






43. What does SIPOC stand for?






44. What are the four regression assumptions?






45. What does DMAIC stand for?






46. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






47. Who is a process owner?






48. What is an affinity diagram?






49. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






50. In the Service Quality Gap Model - what is Gap 3?