Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If a Cp shows that a process is not capable - should you calculate Cpk?






2. Residual(eij)






3. If you can only collect categorical data - what type of SPC charting can you do?






4. Which type of SPC measurement is more precise - variable or attribute?






5. List two appraisal costs.






6. What is a network diagram?






7. In a Z table - what is Z?






8. When yields decrease - what are the two effects on contribution?






9. Residual






10. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






11. What is Type II Error?






12. What is process capability?






13. Simple Regression Analysis (one factor regression model)






14. What is the difference between Lean and Six Sigma?






15. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






16. Who first studied randomness in industrial processes






17. Defect location check sheets






18. List two components of external failure.






19. What is a Pareto chart?






20. How does Juran define quality?






21. What is poka yoke?






22. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






23. List Garvin's eight dimensions of product quality.






24. Regression






25. What is a Gantt chart?






26. Regression Analysis






27. For what is a p-chart used?






28. What is CTQ?






29. What does the abbreviation UCL stand for?






30. Name the structure associated with Quality Function Deployment.






31. What is Kaizen?






32. Defect check sheets






33. Define takt time.






34. What is the center line of a p-chart?






35. TWO-DIMENTIONAL SCATTER PLOT






36. Define product reliability.






37. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






38. One factor at a time (OFAT)






39. What size should samples be for attribute SPC?






40. Based on what principal can we use the normal distribution assumptions for SPC?






41. Risk Priority Number RPN






42. Define aesthetic quality.






43. What happens to control limits on an SPC chart when sample size is increased?






44. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?


45. Uses of regression






46. What is the center line of an X-bar chart?






47. What are two other names for an Ishikawa diagram?






48. In the Service Quality Gap Model - what is Gap 4?






49. ANOVA


50. Failure Mode