Test your basic knowledge |

Six Sigma

Subjects : certifications, six-sigma, business-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Test for Independence
Lean (or JIT).
What the value of the dependent variable is when the independent variable is zero.
To mentor/coach (and sometimes train) black belts.
consists of plotting the residuals vs. the order of each experiment - If - as in the case of the constant variance a random horizontal band is obtained - the ______________ of the residuals is not rejected. (should be random above a below the line i

2. The Test Statistic (TS)
A random variable that summarizes the information from the sample(s).
To obtain a certain desirable outcome from the process
Technical quality is the "what" of the service; functional quality is the "how."
Reliability - Assurance - Responsiveness - Tangibles - Empathy

3. Presence of interaction effect
If the Response vs. Levels graph if the response lines are not parallel (crossing)
A brainstorming tool that shows the connections between ideas.
Variable.
Quality planning - design review - education and training - process control - IS costs - quality reporting - improvement project costs - working with suppliers before production.

4. What is a Gage R&R?
A tools that is used to measure the amount of variation in the measurement system arising from the measurement device (repeatability) and the people taking the measurement (reproducibility).
= y = Beta(0) + Beta(1)X + epsilon y=dependent variable (response) x=independent variable (predictor of y) - epsilon=error component - Beta(not)=intersection. If data include zero - it represents the mean of the distribution of y when - x=0. It does
Financial - customer - internal process - innovation and learning.
Brand image.

5. Define serviceability.
The ratio of outputs to inputs; 1-scrap.
A tool that shows performance along key dimensions all at once.
5%
Speed - courtesy - competence - and ease of repair.

6. Define takt time.
The cycle time required to meet demand.
No; if the process is centered - Cp will be the same; if not - Cpk is what you need to determine capabilty.
Shows the temporal flow of activities in a project network.
Actual drawings - layouts - maps - etc which show where a defect occurs

7. What is a network diagram?
The process of ranking opportunities to determine which of many potential opportunities should be pursued first.
= y = Beta(0) + Beta(1)X + epsilon y=dependent variable (response) x=independent variable (predictor of y) - epsilon=error component - Beta(not)=intersection. If data include zero - it represents the mean of the distribution of y when - x=0. It does
Plot the residuals vs. the fitted values (mean of each group - y(hat) = y (bar)i ) - Assumption of ____________not rejected if the dispersion of every group is approximately the same.
A diagram that shows the relationships between activities in a project network.

8. Who developed the fishbone diagram?
Kaoru Ishikawa.
1.Interactions can be detected and measured 2.Each value does the work of several values 3.Experimental error is quantified and used to determine the confidence the experimenter has in the conclusions
To do a capability study for a non-centered process.
99.73%

9. Which quality guru developed the concept of loss to society?
Taguchi
10 if Almost impossible to detect
Lower skill requirements - faster - less chance for error.
A tool that shows where there is waste in a process.

10. A process is operating "in control." Does this mean the customer's requirements are met?
No -- only if the process is also capable.
10 if Almost impossible to detect
Look for the assignable cause of non-random variation.
Define - measure - analyze - improve - control.

11. Your production process meets customer specifications. Is your process in control?
99.73%
Not necessarily.
Because the mean and standard deviation are independent of each other.
Shows the temporal flow of activities in a project network.

12. Affinity Diagrams
Variable.
Organize ideas into meaningful categories by recognizing their underlying similarity
Lower skill requirements - faster - less chance for error.
5%

13. What does DMAIC stand for?
= S x O x D S--> Severity O--> Occurrence D--> Detection Higher the number the worse it is
They move closer to the center line.
Concluding there has not been an effect/change when there has.
Define - measure - analyze - improve - control.

14. Design of Experiments (DOE) approach
Quality planning - design review - education and training - process control - IS costs - quality reporting - improvement project costs - working with suppliers before production.
QFD
X-bar-bar
Vary two or more variables simultaneously - Multiple measurements are obtained under the same experimental conditions

15. What does the abbreviation LCL stand for?
10 for Hazardous without warning 1 for none
X-bar-bar
Lower control limit.
Define - measure - analyze - design - verify.

16. Daniel Test
Another way to assess the significance of the analyzed factors is through a graphic procedure developed by C. Daniel when only one replicate (a single observation) was obtained:
Can't tell without a Range chart.
If the Response vs. Levels graph if the response lines are not parallel (crossing)
Mean time to replacement.

17. Defect check sheets
Fitness for use.
Different types of defects are listed (used for Pareto chart)
Assigns scores to weighted criteria for each project under consideration.
Variable.

18. When Crosby said - "Quality is free -" what dimension of quality was he referring to?
Conformance to specifications.
Prevention - appraisal - internal failure - external failure.
To monitor a process when measurement by attribute is used.
The gap between specifications and how service is performed.

19. What happens to control limits on an SPC chart when sample size is increased?
To monitor a process when measurement by attribute is used.
They move closer to the center line.
Attribute
Is the way in which the failure is manifested.

20. In a Z table - what is Z?
The number of standard deviations some value is from the mean.
Shows the temporal flow of activities in a project network.
Lean is waste reduction - Six Sigma is variation reduction.
Incoming materials inspection - inspection and testing - maintaining test equipment - materials/services consumed

21. In the Service Quality Gap Model - what is Gap 4?
The gap between what is promised and what is delivered.
Complaint adjustment - returned material - warranty charges - allowances - loss of future business.
Prediction and estimation. based on an unknown x value - estimation is based on a known x value
Initiated before or at design concept finalization

22. When yields decrease - what are the two effects on contribution?
Fewer good units to sell - increased variable cost/unit.
Define - measure - analyze - improve - control.
The ratio of outputs to inputs; 1-scrap.
Kaoru Ishikawa.

23. Who first studied randomness in industrial processes
Technique used to relate through a model - one or more independent variables and a dependent variable (response)
Walter A. Shewhart
10 for Hazardous without warning 1 for none
Initiated before or at design concept finalization

24. Simple Regression Analysis (one factor regression model)
= y = Beta(0) + Beta(1)X + epsilon y=dependent variable (response) x=independent variable (predictor of y) - epsilon=error component - Beta(not)=intersection. If data include zero - it represents the mean of the distribution of y when - x=0. It does
p-bar - the long-run percent defective.
1) Identify the Range (Max Value - Min Value) 2) Determine # of bins 3) Determine the Width of each bin --> (Range / # Bins) 4) Put values in correct Bin
Central Limit Theorem

25. What are the four perspectives of the Balanced Scorecard?
The gap between what customers expect and the service they receive.
Financial - customer - internal process - innovation and learning.
Walter A. Shewhart
Concluding there has been an effect/change when there has not.

26. F value
Shows the temporal flow of activities in a project network.
Inventory = throughput x flow time.
F_alpha - df(tr) - df (error)
Technical quality is the "what" of the service; functional quality is the "how."

27. What does a project prioritization matrix do?
A scatterplot.
Organize ideas into meaningful categories by recognizing their underlying similarity
Assigns scores to weighted criteria for each project under consideration.
The amount of variation in the dependent variable that is explained by the variation in the independent variable(s).

28. In the Service Quality Gap Model - what is Gap 1?
The gap between what is promised and what is delivered.
The gap between what management thinks customers want and what customers really want.
Used to create frequency distribution tally sheets
The Japanese national quality award.

29. What is a histogram?
No -- if it is not the same - it can only be worse!
It looks to minimize the probability of a failure - or to minimize its effects
Pleasing to the senses.
A chart that breaks the range of data into equal intervals and then shows the count of occurrences in each interval.

30. What are the Five Dimensions of Service Quality?
Attribute.
= y = Beta(0) + Beta(1)X + epsilon y=dependent variable (response) x=independent variable (predictor of y) - epsilon=error component - Beta(not)=intersection. If data include zero - it represents the mean of the distribution of y when - x=0. It does
A scatterplot.
Reliability - Assurance - Responsiveness - Tangibles - Empathy

31. What are the three main categories of assignable cause?
Waste.
Studying firms with the best performance in a particular area.
100%
Workers - machines - materials.

32. If you have calculated a Cpk - should you also calculate a Cp?
A tool that shows the physical flows through a space.
No; if the process is centered - Cp will be the same; if not - Cpk is what you need to determine capabilty.
1.Interactions can be detected and measured 2.Each value does the work of several values 3.Experimental error is quantified and used to determine the confidence the experimenter has in the conclusions
1) Obtain Residuals 2) Fill out table --> y coordinates: F = 100 (i-.5)/N x coordinates: Ordered Residual 3) Plot on Normal Probability Paper

33. Process occurance ranking
Rank of 10 if there is >= 100 per 1000 piece Rank of 1 if there is <=.01 per 1000 pieces
The number of standard deviations some value is from the mean.
Workers - machines - materials.
An interaction is defined as a dependence relationship between the response and the levels of two or more variables

34. Test for constant variance
= yij - y(bar)i --> value minus sum of that treatment (of row)
Plot the residuals vs. the fitted values (mean of each group - y(hat) = y (bar)i ) - Assumption of ____________not rejected if the dispersion of every group is approximately the same.
Represents the behavior of a process
Large enough to find two of the attribute - on average.

35. In a regression - what does R-square tell you?
Data reduction to put a large number of qualitative inputs into a smaller number of major dimensions
False - because each machine will have different natural tolerances.
The amount of variation in the dependent variable that is explained by the variation in the independent variable(s).
Blame.

36. Taguchi's experimental designs are of this type.
Prevention and appraisal costs are balanced against internal and external failure.
Initiated before or at design concept finalization
Variable.
Fractional factorial designs (orthogonal arrays)

37. Define conformance quality.
Large enough to find two of the attribute - on average.
The degree to which a product meets pre-established standards.
Assigns scores to weighted criteria for each project under consideration.
No -- only if the process is also capable.

38. List Garvin's eight dimensions of product quality.
Is what induces the failure
To mentor/coach (and sometimes train) black belts.
Scrap - rework - retest - downtime - yield losses - disposition costs.
Performance - features - conformance - reliability - durability - serviceability - aesthetics - perceived quality

39. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?
95%
The US national quality award.
68%
Waste.

40. What is the center line of an X-bar chart?
A descending order-sorted bar chart with a cumulative percentage line.
Before production starts
Concluding there has been an effect/change when there has not.
X-bar-bar

41. To what does the Six in Six Sigma relate?
A chart that breaks the range of data into equal intervals and then shows the count of occurrences in each interval.
1) Identify the Range (Max Value - Min Value) 2) Determine # of bins 3) Determine the Width of each bin --> (Range / # Bins) 4) Put values in correct Bin
Look for the assignable cause of non-random variation.
The target number of standard deviations from the mean for specifications.

42. What inventory approach contributes to process quality by "lowering the river to find the rocks?"
The gap between what management thinks customers want and what customers really want.
Lean (or JIT).
QFD
Lower skill requirements - faster - less chance for error.

43. In a regression - what does the standard error of the estimate tell you?
To be a member of a Six Sigma project team.
Prevention - appraisal - internal failure - external failure.
How much variance you expect around the prediction; two SEs gives you a 95% confidence interval.
consists of plotting the residuals vs. the order of each experiment - If - as in the case of the constant variance a random horizontal band is obtained - the ______________ of the residuals is not rejected. (should be random above a below the line i

44. In the Service Quality Gap Model - what is Gap 2?
The gap between what management thinks customers want and the process specifications.
Attribute
Someone who is consistently against virtually everything.
Data reduction to put a large number of qualitative inputs into a smaller number of major dimensions

45. ANOVA

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

46. Define benchmarking.
Studying firms with the best performance in a particular area.
An experiment where one or more variables believed to have an effect on an experimental outcome are identified and manipulated according to a plan
Speed - courtesy - competence - and ease of repair.
A time series plot.

47. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?
Taguchi
100%
The primary operating characteristics of a product.
1) Obtain Residuals 2) Fill out table --> y coordinates: F = 100 (i-.5)/N x coordinates: Ordered Residual 3) Plot on Normal Probability Paper

48. Define features.
3.4 (assuming 1.5 sigma shift in the mean)
The secondary characteristics of a product; "bells and whistles."
Upper control limit.
To mentor/coach (and sometimes train) black belts.

49. In the Service Quality Gap Model - what is Gap 5?
A simple graph between two variables - visualize the type - degree of strength and shape of the relationship between two variables
Represent the errors which are random variables with an assumed normal distribution with mean zero and a constant variance σ2.
Fitness for use.
The gap between what customers expect and the service they receive.

50. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?
Variable.
False - because each machine will have different natural tolerances.
The manager in charge of a process being improved in a Six Sigma project.
Pleasing to the senses.

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Six Sigma

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests