Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a spaghetti diagram?






2. What is Value Stream Mapping?






3. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






4. FMEA






5. If a Cp shows that a process is not capable - should you calculate Cpk?






6. One factor at a time (OFAT)






7. Define aesthetic quality.






8. How does Juran define quality?






9. What is an affinity diagram?






10. ANOVA

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11. Detection Criteria Ranking






12. What is DMADV?






13. In the Service Quality Gap Model - what is Gap 1?






14. Explain the difference between technical and functional service quality.






15. Manual Test for Nomality






16. When yields decrease - what are the two effects on contribution?






17. If you have calculated a Cpk - should you also calculate a Cp?






18. What is Little's Law?






19. What percentage of a normal distribution lies above the mean?






20. Which type of SPC measurement is more precise - variable or attribute?






21. Non-random patterns (Run Charts)






22. What graphical tool is used to show the relationship between two numerical variables?






23. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






24. Uses of regression






25. What is Type II Error?






26. What does the abbreviation LCL stand for?






27. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






28. In a regression - what does the coefficient of the intercept tell you






29. Does it ever make sense to accept a job when a process is incapable?






30. What is a dashboard?






31. In a regression - what does the p value of F tell you?






32. F value






33. FMEA






34. In a regression - what does the standard error of the estimate tell you?






35. What type of risk is associated with Type 1 Error?






36. What is a Pareto chart?






37. What are the four categories of costs in Juran's framework?






38. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






39. Define serviceability.






40. What is Kaizen?






41. To what does the Six in Six Sigma relate?






42. Defect location check sheets






43. What is Type 1 Error?






44. Definition of Interaction






45. Define yield.






46. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






47. Define conformance quality.






48. Process check sheets






49. List two appraisal costs.






50. Regression Analysis