Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are two other names for an Ishikawa diagram?






2. Definition of Interaction






3. Detection Criteria Ranking






4. Failure cause






5. What happens to control limits on an SPC chart when sample size is increased?






6. If a three-stage process has 90% yields at each stage - what is the overall yield?






7. What is a dashboard?






8. With Six Sigma capability - how many defects per million opportunities would you see?






9. Which quality guru developed the concept of loss to society?






10. In a regression - what does R-square tell you?






11. Test for Independence






12. Failure effect






13. What is Type II Error?






14. What are the four perspectives of the Balanced Scorecard?






15. In a regression - what does the standard error of the estimate tell you?






16. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






17. What is Jidoka?






18. What is Type 1 Error?






19. What is process capability?






20. Cause and Effect Diagrams






21. What is the difference between Lean and Six Sigma?






22. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






23. What percentage of a normal distribution lies above the mean?






24. In a regression - what does the p value of F tell you?






25. Taguchi's experimental designs are of this type.






26. What type of risk is associated with Type II Error?






27. What is a network diagram?






28. What is a run chart?






29. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?


30. What is DMADV?






31. If you can only collect categorical data - what type of SPC charting can you do?






32. List two components of prevention cost.






33. Pareto Analysis






34. What is FMEA?






35. What is the formula for standard deviation?






36. Define product reliability.






37. When yields decrease - what are the two effects on contribution?






38. What is a histogram?






39. If you have calculated a Cpk - should you also calculate a Cp?






40. What is a spaghetti diagram?






41. Regression






42. Defect check sheets






43. In a regression - what does the coefficient of the intercept tell you






44. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






45. In the Service Quality Gap Model - what is Gap 4?






46. Define takt time.






47. How does Juran define quality?






48. Affinity Diagrams






49. What is the role of a green belt?






50. Test for constant variance