Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a Gantt chart?






2. Define performance quality.






3. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






4. What is the role of a green belt?






5. Disadvantages of DOE

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6. To what does the Six in Six Sigma relate?






7. What is the role of a master black belt?






8. In a regression - what does R-square tell you?






9. For what is a p-chart used?






10. What is muda






11. Stratified defect check sheets






12. Which quality guru developed the concept of loss to society?






13. Uses of regression - Control






14. Define conformance quality.






15. What is a histogram?






16. Affinity Diagrams






17. Design of Experiments (DOE) approach






18. If a Cp shows that a process is not capable - should you calculate Cpk?






19. What happens to control limits on an SPC chart when sample size is increased?






20. Your production process meets customer specifications. Is your process in control?






21. What do you do when a process is out of control?






22. When is Cpk used?






23. If a three-stage process has 90% yields at each stage - what is the overall yield?






24. Residual(eij)






25. In a regression - what does the p value of F tell you?






26. What is the formula for standard deviation?






27. List two appraisal costs.






28. Manual Test for Nomality






29. Define aesthetic quality.






30. Failure Mode






31. Who developed the fishbone diagram?






32. What is Jidoka?






33. Regression Analysis






34. What is process capability?






35. What is the difference between the way sampling is done for SPC and for acceptance sampling?






36. List two components of internal failure.






37. Defect check sheets






38. Cause and Effect Diagrams






39. Who is a process owner?






40. What is the center line of a p-chart?






41. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






42. What is the center line of an X-bar chart?






43. What quality guru emphasizes management as a system?






44. Effect ranking (Severity of the Defect)






45. In the Service Quality Gap Model - what is Gap 3?






46. What does Crosby say about benchmarking?






47. Process occurance ranking






48. What is FMEA?






49. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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50. What is a network diagram?