Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Taguchi's experimental designs are of this type.






2. What percentage of a normal distribution lies above the mean?






3. Manual Test for Nomality






4. What is Value Stream Mapping?






5. What is the formula for standard deviation?






6. Statistical Hypothesis






7. List Garvin's eight dimensions of product quality.






8. What is an affinity diagram?






9. How are LQL and AQL determined in an acceptance sampling plan?






10. What size should samples be for attribute SPC?






11. What are two other names for an Ishikawa diagram?






12. Affinity Diagrams






13. TWO-DIMENTIONAL SCATTER PLOT






14. If you can only collect categorical data - what type of SPC charting can you do?






15. Residual






16. What is the role of a black belt?






17. Test for constant variance






18. In the Service Quality Gap Model - what is Gap 5?






19. Which type of SPC measurement is more precise - variable or attribute?






20. In a regression - what does the standard error of the estimate tell you?






21. What graphical tool is used to show the relationship between two numerical variables?






22. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






23. What are the four perspectives of the Balanced Scorecard?






24. What is the Baldrige Award?






25. Detection Criteria Ranking






26. Define benchmarking.






27. In the Service Quality Gap Model - what is Gap 2?






28. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






29. What is DMADV?






30. Definition of Interaction






31. List two appraisal costs.






32. Define performance quality.






33. What happens to control limits on an SPC chart when sample size is increased?






34. What is the role of a master black belt?






35. What is a histogram?






36. What is a Gantt chart?






37. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






38. What is the center line of an X-bar chart?






39. What is the formula for the standard deviation of a proportion?






40. Stratified defect check sheets






41. What is the difference between Lean and Six Sigma?






42. When yields decrease - what are the two effects on contribution?






43. Daniel Test






44. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






45. What are the four categories of costs in Juran's framework?






46. Design of Experiments (DOE) approach






47. What is a spaghetti diagram?






48. What is a Gage R&R?






49. What does the abbreviation LCL stand for?






50. Cause and Effect Diagrams