Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a Gantt chart?






2. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






3. List two components of prevention cost.






4. List two components of external failure.






5. What does a project prioritization matrix do?






6. DOE






7. What is a network diagram?






8. Regression






9. What is Kaizen?






10. Advantages of DOE






11. If you can only collect categorical data - what type of SPC charting can you do?






12. Definition of Interaction






13. Process check sheets






14. What does DMAIC stand for?






15. What is a Gage R&R?






16. Creating a Run Chart






17. Define conformance quality.






18. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






19. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






20. Taguchi's experimental designs are of this type.






21. What is a spaghetti diagram?






22. What is FMEA?






23. Manual Test for Nomality






24. Risk Priority Number RPN






25. What are the four perspectives of the Balanced Scorecard?






26. What are two other names for an Ishikawa diagram?






27. Test for Independence






28. Affinity Diagrams






29. Define benchmarking.






30. If a Cp shows that a process is not capable - should you calculate Cpk?






31. Cause and Effect Diagrams






32. Uses of regression - Control






33. Process occurance ranking






34. F value






35. What is poka yoke?






36. What is DMADV?






37. What is the Deming Prize?






38. Simple Regression Analysis (one factor regression model)






39. What is the formula for standard deviation?






40. What do you do when a process is out of control?






41. Define yield.






42. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






43. In the Service Quality Gap Model - what is Gap 3?






44. Affinity Diagrams






45. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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46. For what is a p-chart used?






47. In the Service Quality Gap Model - what is Gap 1?






48. What size should samples be for attribute SPC?






49. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






50. Residual