Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What quality guru emphasizes management as a system?






2. What percentage of a normal distribution lies above the mean?






3. Test for constant variance






4. List two appraisal costs.






5. What happens to control limits on an SPC chart when sample size is increased?






6. Does it ever make sense to accept a job when a process is incapable?






7. Presence of interaction effect






8. What does the abbreviation LCL stand for?






9. Cause and Effect Diagrams






10. What are the four perspectives of the Balanced Scorecard?






11. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






12. Failure cause






13. Advantages of DOE






14. Uses of regression






15. PFMEA






16. TWO-DIMENTIONAL SCATTER PLOT






17. Your production process meets customer specifications. Is your process in control?






18. Effect ranking (Severity of the Defect)






19. In the Service Quality Gap Model - what is Gap 3?






20. With Six Sigma capability - how many defects per million opportunities would you see?






21. FMEA






22. Process check sheets






23. In a regression - what does the standard error of the estimate tell you?






24. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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25. What is the Deming Prize?






26. To what does the Six in Six Sigma relate?






27. What is Kaizen?






28. What is a Pareto chart?






29. Who first studied randomness in industrial processes






30. Regression






31. List two components of external failure.






32. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






33. Define aesthetic quality.






34. What is muda






35. The Test Statistic (TS)






36. Define takt time.






37. Define serviceability.






38. What is a histogram?






39. What is Little's Law?






40. Process occurance ranking






41. What are the 5 Ss?






42. List two components of internal failure.






43. What is Value Stream Mapping?






44. What is a Gage R&R?






45. What is DPMO?






46. What does the abbreviation UCL stand for?






47. What is a network diagram?






48. FMEA






49. What is the role of a green belt?






50. Define product reliability.