Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a histogram?






2. Process occurance ranking






3. What are the 5 Ss?






4. Based on what principal can we use the normal distribution assumptions for SPC?






5. List two components of prevention cost.






6. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






7. What happens to control limits on an SPC chart when sample size is increased?






8. What is written on the "spines" of a fishbone diagram?






9. What does the abbreviation LCL stand for?






10. Which type of SPC measurement is more precise - variable or attribute?






11. What is Kaizen?






12. If you can only collect categorical data - what type of SPC charting can you do?






13. List Garvin's eight dimensions of product quality.






14. What is the Deming Prize?






15. What is a spaghetti diagram?






16. What is a Gage R&R?






17. What is a run chart?






18. Who is a process owner?






19. In the Service Quality Gap Model - what is Gap 2?






20. One factor at a time (OFAT)






21. Advantages of DOE






22. What is DMADV?






23. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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24. What is muda






25. TWO-DIMENTIONAL SCATTER PLOT






26. What size should samples be for attribute SPC?






27. What is the role of a black belt?






28. Residual






29. Affinity Diagrams






30. What is a network diagram?






31. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






32. Simple Regression Analysis (one factor regression model)






33. In a Z table - what is Z?






34. What is a Gantt chart?






35. What are the four regression assumptions?






36. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






37. Taguchi's experimental designs are of this type.






38. What are the four categories of costs in Juran's framework?






39. Does it ever make sense to accept a job when a process is incapable?






40. What is CTQ?






41. What is the center line of an X-bar chart?






42. What is the Baldrige Award?






43. To what does the Six in Six Sigma relate?






44. Define performance quality.






45. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






46. In a regression - what does R-square tell you?






47. What is a CAVE man?






48. Statistical Hypothesis






49. What is process capability?






50. What does the abbreviation UCL stand for?