Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In a regression - what does the coefficient of the intercept tell you






2. What is the role of a black belt?






3. List two components of internal failure.






4. Define product reliability.






5. Who first studied randomness in industrial processes






6. PFMEA






7. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






8. F value






9. What are the four categories of costs in Juran's framework?






10. If a three-stage process has 90% yields at each stage - what is the overall yield?






11. Simple Regression Analysis (one factor regression model)






12. What is a Gage R&R?






13. Define serviceability.






14. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






15. What is FMEA?






16. Definition of Interaction






17. A process is operating "in control." Does this mean the customer's requirements are met?






18. What percentage of a normal distribution lies above the mean?






19. In the Service Quality Gap Model - what is Gap 1?






20. In the Service Quality Gap Model - what is Gap 4?






21. FMEA






22. Affinity Diagrams






23. One factor at a time (OFAT)






24. In a Z table - what is Z?






25. What is the Deming Prize?






26. Design of Experiments (DOE) approach






27. Defect check sheets






28. Stratified defect check sheets






29. Failure cause






30. Taguchi's experimental designs are of this type.






31. One factor at a time (OFAT)






32. Failure Mode






33. Risk Priority Number RPN






34. When is Cpk used?






35. Disadvantages of DOE


36. What is the role of a green belt?






37. Affinity Diagrams






38. TWO-DIMENTIONAL SCATTER PLOT






39. What is a Pareto chart?






40. Define performance quality.






41. Process occurance ranking






42. In a regression - what does R-square tell you?






43. What is an affinity diagram?






44. Defect location check sheets






45. Regression Analysis






46. What is CTQ?






47. What is the 5S model?






48. What are two other names for an Ishikawa diagram?






49. Which quality guru developed the concept of loss to society?






50. Residual(eij)