Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






2. What is written on the "spines" of a fishbone diagram?






3. In a regression - what does R-square tell you?






4. Test for constant variance






5. Which quality guru developed the concept of loss to society?






6. What are the four regression assumptions?






7. What is a CAVE man?






8. Affinity Diagrams






9. What is process capability?






10. Your production process meets customer specifications. Is your process in control?






11. What is an affinity diagram?






12. FMEA






13. Residual(eij)






14. If you can only collect categorical data - what type of SPC charting can you do?






15. What is Value Stream Mapping?






16. Advantages of DOE






17. Define yield.






18. What type of risk is associated with Type 1 Error?






19. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


20. Who developed the fishbone diagram?






21. Effect ranking (Severity of the Defect)






22. What is a spaghetti diagram?






23. What do you do when a process is out of control?






24. List two components of prevention cost.






25. In the Service Quality Gap Model - what is Gap 3?






26. What is FMEA?






27. If a three-stage process has 90% yields at each stage - what is the overall yield?






28. What is Little's Law?






29. What is a run chart?






30. One factor at a time (OFAT)






31. What size should samples be for attribute SPC?






32. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






33. For what is a p-chart used?






34. Risk Priority Number RPN






35. FMEA






36. Who first studied randomness in industrial processes






37. List Garvin's eight dimensions of product quality.






38. Defect location check sheets






39. Failure cause






40. What is the role of a green belt?






41. What is the formula for standard deviation?






42. What is the difference between Lean and Six Sigma?






43. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






44. Daniel Test






45. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






46. What happens to control limits on an SPC chart when sample size is increased?






47. What is Type II Error?






48. Disadvantages of DOE

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


49. Define benchmarking.






50. What are the Five Dimensions of Service Quality?