Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Risk Priority Number RPN






2. One factor at a time (OFAT)






3. Failure effect






4. In Juran's Cost of Quality model - which categories of costs balance which other categories?






5. What is the role of a black belt?






6. What does the abbreviation LCL stand for?






7. What is a histogram?






8. FMEA






9. What are two other names for an Ishikawa diagram?






10. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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11. Process check sheets






12. Who first studied randomness in industrial processes






13. In the Service Quality Gap Model - what is Gap 5?






14. FMEA






15. Uses of regression - Control






16. Taguchi's experimental designs are of this type.






17. What is written on the "spines" of a fishbone diagram?






18. Which quality guru developed the concept of loss to society?






19. What does a project prioritization matrix do?






20. Pareto Analysis






21. What are the four regression assumptions?






22. Non-random patterns (Run Charts)






23. What is the 5S model?






24. What type of risk is associated with Type 1 Error?






25. What is CTQ?






26. Why do you need two control charts for variables SPC?






27. Which type of SPC measurement is more precise - variable or attribute?






28. What is a dashboard?






29. What does Crosby say about benchmarking?






30. Failure cause






31. With Six Sigma capability - how many defects per million opportunities would you see?






32. Who is a process owner?






33. What do you do when a process is out of control?






34. What is the role of a master black belt?






35. TWO-DIMENTIONAL SCATTER PLOT






36. List two components of external failure.






37. Defect location check sheets






38. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






39. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






40. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






41. Manual Test for Nomality






42. In the Service Quality Gap Model - what is Gap 1?






43. What is muda






44. F value






45. Design of Experiments (DOE) approach






46. What is the formula for standard deviation?






47. When yields decrease - what are the two effects on contribution?






48. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






49. What is FMEA?






50. Uses of regression