Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What quality guru emphasizes management as a system?






2. Regression Analysis






3. What does the abbreviation LCL stand for?






4. Daniel Test






5. What is the formula for the standard deviation of a proportion?






6. With Six Sigma capability - how many defects per million opportunities would you see?






7. Process check sheets






8. Uses of regression - Control






9. What is a histogram?






10. What happens to control limits on an SPC chart when sample size is increased?






11. Test for Independence






12. In a Z table - what is Z?






13. If a Cp shows that a process is not capable - should you calculate Cpk?






14. Define yield.






15. Manual Test for Nomality






16. DOE






17. What size should samples be for attribute SPC?






18. Define aesthetic quality.






19. Who first studied randomness in industrial processes






20. What is an affinity diagram?






21. Stratified defect check sheets






22. PFMEA






23. What is a network diagram?






24. Uses of regression






25. What is the role of a green belt?






26. What are the 5 Ss?






27. Disadvantages of DOE

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28. Design of Experiments (DOE) approach






29. In Juran's Cost of Quality model - which categories of costs balance which other categories?






30. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






31. What is Jidoka?






32. What is the Baldrige Award?






33. What is a run chart?






34. If you have calculated a Cpk - should you also calculate a Cp?






35. What is Value Stream Mapping?






36. What does the abbreviation UCL stand for?






37. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






38. In the Service Quality Gap Model - what is Gap 2?






39. Define benchmarking.






40. To what does the Six in Six Sigma relate?






41. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






42. What is the center line of a p-chart?






43. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






44. What is Kaizen?






45. List Garvin's eight dimensions of product quality.






46. How does Juran define quality?






47. F value






48. If a three-stage process has 90% yields at each stage - what is the overall yield?






49. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






50. List two components of external failure.