Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test for constant variance






2. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






3. The Test Statistic (TS)






4. In a regression - what does the coefficient of the intercept tell you






5. What is the formula for the standard deviation of a proportion?






6. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?


7. If you have calculated a Cpk - should you also calculate a Cp?






8. Which quality guru developed the concept of loss to society?






9. What does SIPOC stand for?






10. Define takt time.






11. What is a histogram?






12. What are the Five Dimensions of Service Quality?






13. Non-random patterns (Run Charts)






14. Which type of SPC measurement is more precise - variable or attribute?






15. Process check sheets






16. Manual Test for Nomality






17. PFMEA






18. What is Type 1 Error?






19. Creating a Run Chart






20. What is the role of a black belt?






21. What are the 5 Ss?






22. What graphical tool is used to show the relationship between two numerical variables?






23. Process occurance ranking






24. FMEA






25. What is a Pareto chart?






26. What does DMAIC stand for?






27. What is the difference between Lean and Six Sigma?






28. What is the difference between the way sampling is done for SPC and for acceptance sampling?






29. What is poka yoke?






30. What is a dashboard?






31. Who is a process owner?






32. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






33. What is the role of a master black belt?






34. What do you do when a process is out of control?






35. For what is an x-bar chart used?






36. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






37. Affinity Diagrams






38. Uses of regression - Control






39. What is FMEA?






40. Statistical Hypothesis






41. Advantages of DOE






42. In the Service Quality Gap Model - what is Gap 3?






43. If a Cp shows that a process is not capable - should you calculate Cpk?






44. ANOVA


45. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






46. Risk Priority Number RPN






47. If a three-stage process has 90% yields at each stage - what is the overall yield?






48. Failure Mode






49. In a regression - what does the p value of F tell you?






50. Complete this quality phrase: 'Fix the process - not the _____.'