Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What percentage of a normal distribution lies above the mean?






2. What is the role of a green belt?






3. What is a dashboard?






4. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






5. Name the structure associated with Quality Function Deployment.






6. When yields decrease - what are the two effects on contribution?






7. List Garvin's eight dimensions of product quality.






8. List two components of internal failure.






9. What is the role of a master black belt?






10. In a regression - what does the coefficient of the intercept tell you






11. In a regression - what does R-square tell you?






12. Who first studied randomness in industrial processes






13. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






14. Why do you need two control charts for variables SPC?






15. What is FMEA?






16. TWO-DIMENTIONAL SCATTER PLOT






17. Define product reliability.






18. What is an affinity diagram?






19. What is the 5S model?






20. How are LQL and AQL determined in an acceptance sampling plan?






21. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






22. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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23. Regression Analysis






24. Who developed the fishbone diagram?






25. Does it ever make sense to accept a job when a process is incapable?






26. List two appraisal costs.






27. Test for Independence






28. What is Jidoka?






29. What is the center line of an X-bar chart?






30. What is a Pareto chart?






31. Residual(eij)






32. What type of risk is associated with Type II Error?






33. Define features.






34. What does the abbreviation LCL stand for?






35. What is a CAVE man?






36. Manual Test for Nomality






37. What is a Gantt chart?






38. Failure cause






39. What size should samples be for attribute SPC?






40. In Juran's Cost of Quality model - which categories of costs balance which other categories?






41. Residual






42. What is the difference between the way sampling is done for SPC and for acceptance sampling?






43. What quality tool formally incorporates the voice of the customer?






44. FMEA






45. Failure Mode






46. Creating a Run Chart






47. What is a run chart?






48. FMEA






49. Pareto Analysis






50. What is the Baldrige Award?