Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Define benchmarking.






2. In a regression - what does R-square tell you?






3. What does DMAIC stand for?






4. Process check sheets






5. What percentage of a normal distribution lies above the mean?






6. What are the 5 Ss?






7. When is Cpk used?






8. List Garvin's eight dimensions of product quality.






9. If you can only collect categorical data - what type of SPC charting can you do?






10. Statistical Hypothesis






11. List two components of external failure.






12. Uses of regression - Control






13. What is the role of a black belt?






14. Detection Criteria Ranking






15. Risk Priority Number RPN






16. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






17. Simple Regression Analysis (one factor regression model)






18. Disadvantages of DOE

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19. Affinity Diagrams






20. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






21. Process occurance ranking






22. What is the role of a green belt?






23. In the Service Quality Gap Model - what is Gap 3?






24. What is poka yoke?






25. Defect location check sheets






26. Failure Mode






27. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






28. Regression Analysis






29. What quality guru emphasizes management as a system?






30. Definition of Interaction






31. With Six Sigma capability - how many defects per million opportunities would you see?






32. What does the abbreviation UCL stand for?






33. Define conformance quality.






34. Define features.






35. Manual Test for Nomality






36. If a Cp shows that a process is not capable - should you calculate Cpk?






37. How are LQL and AQL determined in an acceptance sampling plan?






38. Which type of SPC measurement is more precise - variable or attribute?






39. What is Value Stream Mapping?






40. In a regression - what does the standard error of the estimate tell you?






41. What do you do when a process is out of control?






42. Define performance quality.






43. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






44. What is the center line of a p-chart?






45. List two components of internal failure.






46. In the Service Quality Gap Model - what is Gap 2?






47. Cause and Effect Diagrams






48. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






49. Define durability.






50. FMEA