Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Regression Analysis






2. What does the abbreviation LCL stand for?






3. What is muda






4. With Six Sigma capability - how many defects per million opportunities would you see?






5. What do you do when a process is out of control?






6. Failure cause






7. Failure effect






8. Effect ranking (Severity of the Defect)






9. In a regression - what does R-square tell you?






10. Risk Priority Number RPN






11. What are the Five Dimensions of Service Quality?






12. Define benchmarking.






13. What is Kaizen?






14. What quality guru emphasizes management as a system?






15. Explain the difference between technical and functional service quality.






16. What happens to control limits on an SPC chart when sample size is increased?






17. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






18. Test for constant variance






19. Define yield.






20. When yields decrease - what are the two effects on contribution?






21. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






22. Statistical Hypothesis






23. Process occurance ranking






24. What are the 5 Ss?






25. What is the center line of an X-bar chart?






26. What are the four regression assumptions?






27. What are the four categories of costs in Juran's framework?






28. In a Z table - what is Z?






29. Cause and Effect Diagrams






30. What is a dashboard?






31. DOE






32. Taguchi's experimental designs are of this type.






33. Affinity Diagrams






34. DFMEA






35. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






36. Pareto Analysis






37. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






38. The Test Statistic (TS)






39. What size should samples be for attribute SPC?






40. F value






41. What is the Baldrige Award?






42. A process is operating "in control." Does this mean the customer's requirements are met?






43. What type of risk is associated with Type II Error?






44. What is written on the "spines" of a fishbone diagram?






45. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






46. List two components of external failure.






47. What is Type 1 Error?






48. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






49. What does DMAIC stand for?






50. One factor at a time (OFAT)