Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Define durability.






2. What is Type 1 Error?






3. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






4. List two components of internal failure.






5. Process occurance ranking






6. Defect check sheets






7. Regression






8. What is a CAVE man?






9. What is a Gantt chart?






10. Define product reliability.






11. Why do you need two control charts for variables SPC?






12. What is the formula for the standard deviation of a proportion?






13. What are the three main categories of assignable cause?






14. A process is operating "in control." Does this mean the customer's requirements are met?






15. In a Z table - what is Z?






16. DOE






17. Advantages of DOE






18. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






19. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






20. What is the Baldrige Award?






21. In the Service Quality Gap Model - what is Gap 5?






22. List two appraisal costs.






23. What does the abbreviation LCL stand for?






24. What is the formula for standard deviation?






25. Test for Independence






26. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






27. TWO-DIMENTIONAL SCATTER PLOT






28. What is a histogram?






29. Which type of SPC measurement is more precise - variable or attribute?






30. How are LQL and AQL determined in an acceptance sampling plan?






31. Creating a Run Chart






32. What percentage of a normal distribution lies above the mean?






33. Test for constant variance






34. What is process capability?






35. What is Type II Error?






36. Presence of interaction effect






37. Process check sheets






38. What is the difference between the way sampling is done for SPC and for acceptance sampling?






39. In a regression - what does the p value of F tell you?






40. Define takt time.






41. Defect location check sheets






42. What is muda






43. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






44. List two components of prevention cost.






45. Define conformance quality.






46. Manual Test for Nomality






47. What is Value Stream Mapping?






48. What does Crosby say about benchmarking?






49. In Juran's Cost of Quality model - which categories of costs balance which other categories?






50. In the Service Quality Gap Model - what is Gap 1?