Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Defect check sheets






2. Test for Independence






3. Non-random patterns (Run Charts)






4. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






5. What is the role of a green belt?






6. What does DMAIC stand for?






7. How are LQL and AQL determined in an acceptance sampling plan?






8. What is a Gage R&R?






9. What are the four perspectives of the Balanced Scorecard?






10. In the Service Quality Gap Model - what is Gap 5?






11. What is Type 1 Error?






12. Affinity Diagrams






13. Uses of regression - Control






14. Risk Priority Number RPN






15. What are the four regression assumptions?






16. Why do you need two control charts for variables SPC?






17. Detection Criteria Ranking






18. In the Service Quality Gap Model - what is Gap 3?






19. Test for constant variance






20. What is the Deming Prize?






21. List two components of internal failure.






22. Creating a Run Chart






23. Define aesthetic quality.






24. What is an affinity diagram?






25. What is process capability?






26. Define features.






27. Definition of Interaction






28. Taguchi's experimental designs are of this type.






29. In Juran's Cost of Quality model - which categories of costs balance which other categories?






30. What is a histogram?






31. Regression






32. Failure cause






33. What is the 5S model?






34. List Garvin's eight dimensions of product quality.






35. Failure Mode






36. What is muda






37. DOE






38. Define product reliability.






39. Design of Experiments (DOE) approach






40. Your production process meets customer specifications. Is your process in control?






41. When yields decrease - what are the two effects on contribution?






42. Residual






43. What percentage of a normal distribution lies above the mean?






44. What is the center line of a p-chart?






45. In a regression - what does the p value of F tell you?






46. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






47. What is a spaghetti diagram?






48. Who first studied randomness in industrial processes






49. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






50. Cause and Effect Diagrams