Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Uses of regression






2. ANOVA

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


3. What is process capability?






4. What is a CAVE man?






5. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






6. To what does the Six in Six Sigma relate?






7. How does Juran define quality?






8. Who is a process owner?






9. What are the four categories of costs in Juran's framework?






10. Process check sheets






11. In a regression - what does the standard error of the estimate tell you?






12. If a Cp shows that a process is not capable - should you calculate Cpk?






13. What is the role of a black belt?






14. Define product reliability.






15. DOE






16. What does Crosby say about benchmarking?






17. What is a histogram?






18. What does the abbreviation LCL stand for?






19. Define serviceability.






20. Define benchmarking.






21. Pareto Analysis






22. A process is operating "in control." Does this mean the customer's requirements are met?






23. What is the difference between Lean and Six Sigma?






24. Effect ranking (Severity of the Defect)






25. What is muda






26. Define perceived quality (Garvin's framework).






27. For what is a p-chart used?






28. The Test Statistic (TS)






29. What does SIPOC stand for?






30. List two components of external failure.






31. In the Service Quality Gap Model - what is Gap 1?






32. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






33. Your production process meets customer specifications. Is your process in control?






34. What is the Baldrige Award?






35. What type of risk is associated with Type II Error?






36. One factor at a time (OFAT)






37. What size should samples be for attribute SPC?






38. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






39. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


40. In the Service Quality Gap Model - what is Gap 2?






41. Define performance quality.






42. In Juran's Cost of Quality model - which categories of costs balance which other categories?






43. Name the structure associated with Quality Function Deployment.






44. List two appraisal costs.






45. What is a Pareto chart?






46. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






47. Design of Experiments (DOE) approach






48. Who developed the fishbone diagram?






49. DFMEA






50. Define conformance quality.