Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






2. For what is an x-bar chart used?






3. Failure Mode






4. If you can only collect categorical data - what type of SPC charting can you do?






5. What size should samples be for attribute SPC?






6. List two components of prevention cost.






7. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






8. Residual






9. Simple Regression Analysis (one factor regression model)






10. Define conformance quality.






11. Does it ever make sense to accept a job when a process is incapable?






12. What are two other names for an Ishikawa diagram?






13. Who is a process owner?






14. What is CTQ?






15. Who developed the fishbone diagram?






16. What are the four perspectives of the Balanced Scorecard?






17. Test for constant variance






18. What is the 5S model?






19. Effect ranking (Severity of the Defect)






20. Residual(eij)






21. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






22. If you have calculated a Cpk - should you also calculate a Cp?






23. In a regression - what does the p value of F tell you?






24. FMEA






25. What is poka yoke?






26. What is the role of a green belt?






27. In a regression - what does R-square tell you?






28. Explain the difference between technical and functional service quality.






29. Defect location check sheets






30. Detection Criteria Ranking






31. What quality guru emphasizes management as a system?






32. What is a dashboard?






33. List two appraisal costs.






34. Define product reliability.






35. Define serviceability.






36. What is the difference between Lean and Six Sigma?






37. What do you do when a process is out of control?






38. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






39. What are the four categories of costs in Juran's framework?






40. What is the role of a black belt?






41. Daniel Test






42. Uses of regression






43. What does DMAIC stand for?






44. What does the abbreviation UCL stand for?






45. Non-random patterns (Run Charts)






46. Pareto Analysis






47. What is a CAVE man?






48. Failure cause






49. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






50. What percentage of a normal distribution lies above the mean?