Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List Garvin's eight dimensions of product quality.






2. DFMEA






3. Which type of SPC measurement is more precise - variable or attribute?






4. Define product reliability.






5. Complete this quality phrase: 'Fix the process - not the _____.'






6. One factor at a time (OFAT)






7. What is a CAVE man?






8. What are the 5 Ss?






9. What is the role of a black belt?






10. Affinity Diagrams






11. What is Jidoka?






12. Simple Regression Analysis (one factor regression model)






13. When is Cpk used?






14. What is the difference between Lean and Six Sigma?






15. What is a spaghetti diagram?






16. Affinity Diagrams






17. Risk Priority Number RPN






18. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






19. Define serviceability.






20. What quality tool formally incorporates the voice of the customer?






21. Who developed the fishbone diagram?






22. Who first studied randomness in industrial processes






23. What is a histogram?






24. Test for Independence






25. Define takt time.






26. What are two other names for an Ishikawa diagram?






27. What type of risk is associated with Type II Error?






28. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






29. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






30. What is a run chart?






31. What are the Five Dimensions of Service Quality?






32. Presence of interaction effect






33. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?


34. TWO-DIMENTIONAL SCATTER PLOT






35. Define yield.






36. Histogram by Hand






37. DOE






38. What are the four regression assumptions?






39. What is muda






40. If a Cp shows that a process is not capable - should you calculate Cpk?






41. In a Z table - what is Z?






42. Taguchi's experimental designs are of this type.






43. Failure cause






44. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






45. Why do you need two control charts for variables SPC?






46. If a three-stage process has 90% yields at each stage - what is the overall yield?






47. Defect check sheets






48. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






49. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






50. For what is an x-bar chart used?