Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Residual(eij)






2. What is a Gage R&R?






3. Failure effect






4. Which type of SPC measurement is more precise - variable or attribute?






5. If a three-stage process has 90% yields at each stage - what is the overall yield?






6. Creating a Run Chart






7. Detection Criteria Ranking






8. FMEA






9. Daniel Test






10. Affinity Diagrams






11. Define perceived quality (Garvin's framework).






12. What is the formula for standard deviation?






13. Define features.






14. Based on what principal can we use the normal distribution assumptions for SPC?






15. Test for constant variance






16. Risk Priority Number RPN






17. Design of Experiments (DOE) approach






18. What is the center line of an X-bar chart?






19. Uses of regression






20. What is CTQ?






21. For what is a p-chart used?






22. In the Service Quality Gap Model - what is Gap 1?






23. What is Type II Error?






24. What is written on the "spines" of a fishbone diagram?






25. In the Service Quality Gap Model - what is Gap 2?






26. What is the difference between Lean and Six Sigma?






27. Test for Independence






28. What is poka yoke?






29. What are the four regression assumptions?






30. What quality tool formally incorporates the voice of the customer?






31. What is a Pareto chart?






32. Approximately what percent of a normal distribution falls between ± 2 standard deviations from the mean?






33. Non-random patterns (Run Charts)






34. Who developed the fishbone diagram?






35. What happens to control limits on an SPC chart when sample size is increased?






36. What does the abbreviation LCL stand for?






37. What is FMEA?






38. List two components of prevention cost.






39. List two components of internal failure.






40. What is DMADV?






41. What is the Deming Prize?






42. If you have calculated a Cpk - should you also calculate a Cp?






43. Pareto Analysis






44. FMEA






45. DFMEA






46. What type of risk is associated with Type II Error?






47. What type of risk is associated with Type 1 Error?






48. Who is a process owner?






49. When yields decrease - what are the two effects on contribution?






50. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?