Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the four categories of costs in Juran's framework?






2. Pareto Analysis






3. Statistical Hypothesis






4. Uses of regression - Control






5. What is the Deming Prize?






6. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






7. Detection Criteria Ranking






8. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






9. Who is a process owner?






10. TWO-DIMENTIONAL SCATTER PLOT






11. Defect check sheets






12. What is the role of a master black belt?






13. What is the center line of an X-bar chart?






14. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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15. Affinity Diagrams






16. What happens to control limits on an SPC chart when sample size is increased?






17. What is a histogram?






18. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






19. One factor at a time (OFAT)






20. When is Cpk used?






21. List two components of prevention cost.






22. What is a network diagram?






23. If a three-stage process has 90% yields at each stage - what is the overall yield?






24. In the Service Quality Gap Model - what is Gap 4?






25. What quality tool formally incorporates the voice of the customer?






26. The Test Statistic (TS)






27. Define aesthetic quality.






28. Which type of SPC measurement is more precise - variable or attribute?






29. F value






30. Process occurance ranking






31. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






32. When yields decrease - what are the two effects on contribution?






33. What is a spaghetti diagram?






34. Regression






35. What percentage of a normal distribution lies above the mean?






36. Advantages of DOE






37. PFMEA






38. Define benchmarking.






39. What is muda






40. Failure effect






41. What is the formula for standard deviation?






42. What are the 5 Ss?






43. What do you do when a process is out of control?






44. For what is an x-bar chart used?






45. In a regression - what does the p value of F tell you?






46. In the Service Quality Gap Model - what is Gap 5?






47. What are the four regression assumptions?






48. What is an affinity diagram?






49. Effect ranking (Severity of the Defect)






50. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?







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