Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List two components of external failure.






2. Detection Criteria Ranking






3. In Juran's Cost of Quality model - which categories of costs balance which other categories?






4. FMEA






5. What is DPMO?






6. Your production process meets customer specifications. Is your process in control?






7. What is poka yoke?






8. What happens to control limits on an SPC chart when sample size is increased?






9. How are LQL and AQL determined in an acceptance sampling plan?






10. What is Type II Error?






11. Who is a process owner?






12. What is the 5S model?






13. What does DMAIC stand for?






14. Pareto Analysis






15. List two components of prevention cost.






16. What is the center line of a p-chart?






17. What are the four regression assumptions?






18. What is Value Stream Mapping?






19. Test for constant variance






20. Presence of interaction effect






21. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






22. In the Service Quality Gap Model - what is Gap 2?






23. Process check sheets






24. Define aesthetic quality.






25. What is a histogram?






26. Define benchmarking.






27. In the Service Quality Gap Model - what is Gap 1?






28. Test for Independence






29. What does the abbreviation LCL stand for?






30. Name the structure associated with Quality Function Deployment.






31. What is CTQ?






32. Advantages of DOE






33. In the Service Quality Gap Model - what is Gap 3?






34. One factor at a time (OFAT)






35. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






36. Who first studied randomness in industrial processes






37. List two appraisal costs.






38. Approximately what percent of a normal distribution falls between ± 3 standard deviations from the mean?






39. What is the role of a green belt?






40. Effect ranking (Severity of the Defect)






41. In a regression - what does the standard error of the estimate tell you?






42. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






43. What does Crosby say about benchmarking?






44. Approximately what percent of a normal distribution falls between ± 1 standard deviations from the mean?






45. For what is an x-bar chart used?






46. What do you do when a process is out of control?






47. What is the role of a master black belt?






48. What is written on the "spines" of a fishbone diagram?






49. What is the difference between Lean and Six Sigma?






50. ANOVA

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