Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. If a Cp shows that a process is not capable - should you calculate Cpk?






2. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






3. Manual Test for Nomality






4. Risk Priority Number RPN






5. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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6. With Six Sigma capability - how many defects per million opportunities would you see?






7. What is DPMO?






8. PFMEA






9. What are the four categories of costs in Juran's framework?






10. Define benchmarking.






11. Residual






12. If you have calculated a Cpk - should you also calculate a Cp?






13. Design of Experiments (DOE) approach






14. What is poka yoke?






15. What is an affinity diagram?






16. What is DMADV?






17. Test for constant variance






18. FMEA






19. In the Service Quality Gap Model - what is Gap 2?






20. What quality guru emphasizes management as a system?






21. What is Type II Error?






22. Detection Criteria Ranking






23. One factor at a time (OFAT)






24. What is the role of a black belt?






25. If a three-stage process has 90% yields at each stage - what is the overall yield?






26. The Test Statistic (TS)






27. What is the 5S model?






28. What is a CAVE man?






29. F value






30. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






31. Defect location check sheets






32. Disadvantages of DOE

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33. What are the Five Dimensions of Service Quality?






34. Non-random patterns (Run Charts)






35. How does Juran define quality?






36. Process occurance ranking






37. Your production process meets customer specifications. Is your process in control?






38. Process check sheets






39. What type of risk is associated with Type II Error?






40. Does it ever make sense to accept a job when a process is incapable?






41. List Garvin's eight dimensions of product quality.






42. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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43. What is Jidoka?






44. What is Value Stream Mapping?






45. ANOVA

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46. FMEA






47. What does a project prioritization matrix do?






48. In a regression - what does the standard error of the estimate tell you?






49. What does the abbreviation UCL stand for?






50. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?







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