Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List two appraisal costs.






2. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?






3. Simple Regression Analysis (one factor regression model)






4. What size should samples be for attribute SPC?






5. Based on what principal can we use the normal distribution assumptions for SPC?






6. Define takt time.






7. Cause and Effect Diagrams






8. With Six Sigma capability - how many defects per million opportunities would you see?






9. If you have calculated a Cpk - should you also calculate a Cp?






10. Define features.






11. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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12. What is Kaizen?






13. Name the structure associated with Quality Function Deployment.






14. FMEA






15. Affinity Diagrams






16. What is written on the "spines" of a fishbone diagram?






17. In the Service Quality Gap Model - what is Gap 4?






18. Uses of regression






19. Your production process meets customer specifications. Is your process in control?






20. In a regression - what does the p value of F tell you?






21. One factor at a time (OFAT)






22. What is a histogram?






23. What is Type 1 Error?






24. For what is an x-bar chart used?






25. Process occurance ranking






26. What are the three main categories of assignable cause?






27. F value






28. What is a spaghetti diagram?






29. What quality guru emphasizes management as a system?






30. What is the formula for the standard deviation of a proportion?






31. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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32. Define benchmarking.






33. What type of risk is associated with Type 1 Error?






34. What is a CAVE man?






35. What is Value Stream Mapping?






36. What is a Gage R&R?






37. Defect location check sheets






38. Statistical Hypothesis






39. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






40. What is the center line of an X-bar chart?






41. What happens to control limits on an SPC chart when sample size is increased?






42. What is the Baldrige Award?






43. Does it ever make sense to accept a job when a process is incapable?






44. Regression






45. What is the role of a green belt?






46. Stratified defect check sheets






47. What quality tool formally incorporates the voice of the customer?






48. Failure cause






49. Risk Priority Number RPN






50. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?