Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Statistical Hypothesis






2. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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3. Name the structure associated with Quality Function Deployment.






4. Define features.






5. If a Cp shows that a process is not capable - should you calculate Cpk?






6. Does it ever make sense to accept a job when a process is incapable?






7. What is a histogram?






8. What does the abbreviation UCL stand for?






9. What does a project prioritization matrix do?






10. One factor at a time (OFAT)






11. In a Z table - what is Z?






12. One factor at a time (OFAT)






13. In the Service Quality Gap Model - what is Gap 3?






14. What does DMAIC stand for?






15. Define conformance quality.






16. Effect ranking (Severity of the Defect)






17. Affinity Diagrams






18. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






19. What is the difference between Lean and Six Sigma?






20. What is Value Stream Mapping?






21. List two appraisal costs.






22. Design of Experiments (DOE) approach






23. Creating a Run Chart






24. What is FMEA?






25. What are the three main categories of assignable cause?






26. Simple Regression Analysis (one factor regression model)






27. Based on what principal can we use the normal distribution assumptions for SPC?






28. Define serviceability.






29. Stratified defect check sheets






30. TWO-DIMENTIONAL SCATTER PLOT






31. Defect check sheets






32. Process occurance ranking






33. What are the 5 Ss?






34. What is a Gage R&R?






35. Define aesthetic quality.






36. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






37. If your process is capable at two sigma - what percentage of the output will you have to inspect to find defectives?






38. In Juran's Cost of Quality model - which categories of costs balance which other categories?






39. What percentage of a normal distribution lies above the mean?






40. What is the role of a black belt?






41. Definition of Interaction






42. Pareto Analysis






43. What quality tool formally incorporates the voice of the customer?






44. Cause and Effect Diagrams






45. What is an affinity diagram?






46. What is a Gantt chart?






47. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






48. A process is operating "in control." Does this mean the customer's requirements are met?






49. In a regression - what does the standard error of the estimate tell you?






50. What happens to control limits on an SPC chart when sample size is increased?