Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Who is a process owner?






2. If a Cp shows that a process is not capable - should you calculate Cpk?






3. What is DPMO?






4. What is a Pareto chart?






5. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






6. What are two other names for an Ishikawa diagram?






7. TWO-DIMENTIONAL SCATTER PLOT






8. Define yield.






9. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






10. One factor at a time (OFAT)






11. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


12. What does SIPOC stand for?






13. When is Cpk used?






14. Affinity Diagrams






15. What happens to control limits on an SPC chart when sample size is increased?






16. What is the center line of a p-chart?






17. Which quality guru developed the concept of loss to society?






18. Presence of interaction effect






19. What is the formula for standard deviation?






20. If you have calculated a Cpk - should you also calculate a Cp?






21. What are the 5 Ss?






22. Define perceived quality (Garvin's framework).






23. What do you do when a process is out of control?






24. Process check sheets






25. Regression






26. Definition of Interaction






27. What is an affinity diagram?






28. Define benchmarking.






29. Name the structure associated with Quality Function Deployment.






30. Test for Independence






31. What is a dashboard?






32. What size should samples be for attribute SPC?






33. What does the abbreviation LCL stand for?






34. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






35. There are two milling machines in the shop. Data has been collected on one to compute control limits for both. This is acceptable SPC practice - true or false and why?






36. Histogram by Hand






37. What is a Gantt chart?






38. What quality tool formally incorporates the voice of the customer?






39. What percentage of a normal distribution lies above the mean?






40. What is the 5S model?






41. Failure Mode






42. A process is operating "in control." Does this mean the customer's requirements are met?






43. What is written on the "spines" of a fishbone diagram?






44. Stratified defect check sheets






45. Defect location check sheets






46. If a three-stage process has 90% yields at each stage - what is the overall yield?






47. What are the three main categories of assignable cause?






48. What is Value Stream Mapping?






49. In a regression - what does the standard error of the estimate tell you?






50. When either attribute or variable measures could be used for SPC - why might attribute measurement be preferred?