Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test for Independence






2. Uses of regression






3. What is Jidoka?






4. DOE






5. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






6. Define durability.






7. TWO-DIMENTIONAL SCATTER PLOT






8. When yields decrease - what are the two effects on contribution?






9. What is a CAVE man?






10. What type of risk is associated with Type 1 Error?






11. Creating a Run Chart






12. What is poka yoke?






13. What is a histogram?






14. What do you do when a process is out of control?






15. For your SPC sample you weigh bags of potatoes. Is this variable or attribute SPC?






16. What is Type 1 Error?






17. Presence of interaction effect






18. What does the abbreviation LCL stand for?






19. What is a run chart?






20. What happens to control limits on an SPC chart when sample size is increased?






21. In Juran's Cost of Quality model - which categories of costs balance which other categories?






22. What are the Five Dimensions of Service Quality?






23. What is the formula for the standard deviation of a proportion?






24. Simple Regression Analysis (one factor regression model)






25. In the Service Quality Gap Model - what is Gap 2?






26. If your process is capable at two sigma - what percentage of the output will be defective (assuming the process is in control)?






27. What is the difference between Lean and Six Sigma?






28. Which quality guru developed the concept of loss to society?






29. What is the 5S model?






30. Regression






31. Explain the difference between technical and functional service quality.






32. For what is an x-bar chart used?






33. If a three-stage process has 90% yields at each stage - what is the overall yield?






34. List two components of external failure.






35. How are LQL and AQL determined in an acceptance sampling plan?






36. What graphical tool is used to show the relationship between two numerical variables?






37. What size should samples be for attribute SPC?






38. When Crosby said - "Quality is free -" what dimension of quality was he referring to?






39. Defect check sheets






40. Complete this quality phrase: 'Fix the process - not the _____.'






41. In a Z table - what is Z?






42. Name the structure associated with Quality Function Deployment.






43. Regression Analysis






44. Pareto Analysis






45. What is muda






46. A process is operating "in control." Does this mean the customer's requirements are met?






47. One factor at a time (OFAT)






48. What does a project prioritization matrix do?






49. You have been plotting sample means on an x-bar chart and all points indicate normal - expected variation. Is the process in control?

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50. Risk Priority Number RPN