Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is process capability?






2. What inventory approach contributes to process quality by "lowering the river to find the rocks?"






3. Process check sheets






4. What are the four categories of costs in Juran's framework?






5. Based on what principal can we use the normal distribution assumptions for SPC?






6. Define perceived quality (Garvin's framework).






7. What is Value Stream Mapping?






8. What is the role of a master black belt?






9. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






10. What is a Pareto chart?






11. Risk Priority Number RPN






12. Who first studied randomness in industrial processes






13. What is an affinity diagram?






14. What are the three main categories of assignable cause?






15. DOE






16. Explain the difference between technical and functional service quality.






17. Pareto Analysis






18. Define features.






19. What is a Gantt chart?






20. The Test Statistic (TS)






21. What is the difference between the way sampling is done for SPC and for acceptance sampling?






22. In a regression - what does R-square tell you?






23. How are LQL and AQL determined in an acceptance sampling plan?






24. Affinity Diagrams






25. In the Service Quality Gap Model - what is Gap 1?






26. What is the role of a black belt?






27. Test for constant variance






28. What does a project prioritization matrix do?






29. What is Type 1 Error?






30. What is FMEA?






31. List two components of prevention cost.






32. What is a CAVE man?






33. Define product reliability.






34. In a Z table - what is Z?






35. What is CTQ?






36. When yields decrease - what are the two effects on contribution?






37. In the Service Quality Gap Model - what is Gap 2?






38. Definition of Interaction






39. An SPC chart shows no points outside the control limits. Does this mean the process is in control?






40. Stratified defect check sheets






41. Failure cause






42. Define takt time.






43. For what is an x-bar chart used?






44. What is the formula for standard deviation?






45. FMEA






46. Defect check sheets






47. In the Service Quality Gap Model - what is Gap 5?






48. Regression






49. What is the center line of an X-bar chart?






50. Define aesthetic quality.






Can you answer 50 questions in 15 minutes?



Let me suggest you:



Major Subjects



Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Most popular tests