Test your basic knowledge |

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the formula for the standard deviation of a proportion?






2. What is Jidoka?






3. Define aesthetic quality.






4. If a three-stage process has 90% yields at each stage - what is the overall yield?






5. What is the difference between the way sampling is done for SPC and for acceptance sampling?






6. In a regression - what does the coefficient of the intercept tell you






7. What percentage of a normal distribution lies above the mean?






8. What graphical tool is used to show the relationship between two numerical variables?






9. List two components of prevention cost.






10. Cause and Effect Diagrams






11. Explain the difference between technical and functional service quality.






12. In the Service Quality Gap Model - what is Gap 1?






13. What is the Deming Prize?






14. Failure Mode






15. Who developed the fishbone diagram?






16. What is DMADV?






17. Define durability.






18. Who first studied randomness in industrial processes






19. What does a project prioritization matrix do?






20. What type of risk is associated with Type II Error?






21. In Juran's Cost of Quality model - which categories of costs balance which other categories?






22. Definition of Interaction






23. What is CTQ?






24. What quality tool formally incorporates the voice of the customer?






25. Regression






26. List two components of internal failure.






27. What are the four categories of costs in Juran's framework?






28. What do you do when a process is out of control?






29. Who is a process owner?






30. What are the 5 Ss?






31. The data points on an SPC p-chart of defective percent plot below the mean. Is this good or bad?

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32. If a Cp shows that a process is not capable - should you calculate Cpk?






33. Process occurance ranking






34. Histogram by Hand






35. Uses of regression - Control






36. What is process capability?






37. If you can only collect categorical data - what type of SPC charting can you do?






38. In your major - courses are pass-fail. Would you monitor performance using attribute or variable SPC?






39. Defect check sheets






40. What are the four regression assumptions?






41. Residual(eij)






42. Where should specifications fall in relation to ± 3 sigma for the process in order for a process to be capable.






43. Effect ranking (Severity of the Defect)






44. Manual Test for Nomality






45. Failure effect






46. Presence of interaction effect






47. What does SIPOC stand for?






48. Statistical Hypothesis






49. DFMEA






50. What is Type 1 Error?