Test your basic knowledge |

Teamwork Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Voluntary groups of people drawn from various production teams who make suggestions about quality.






2. What are the six stages of team development of a group?






3. A team member who keeps abreast of current developments and provides the team with relevant information.






4. Shared beliefs about how people should think and behave.






5. Groups that have no managerial responsibilities.






6. On this leader role delegating authority - being flexible regarding team decisions - and coaching.






7. On this leader role seeking information from managers - peers - and specialists - and investigating problems systematically.






8. Working less hard and being less productive when in a group.






9. On this stage of team develoment the group channels its energies into performing its task.






10. A style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other peson's goals.






11. An individual who has more advanced job-related skills and abilities than other group members possess.






12. Different sets of exceptions for how different individuals should behave.






13. Teams that coordinate and give direction to the subunits inder their jurisdiction and integrate work among subunits.






14. A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.






15. Higher-level goals taking priority over specific individual or group goals.






16. This working relationship exist when top management centralizes an activity to which a large number of other units must gain access.






17. Working harder when in a group than when working alone.






18. On this stage of team develoment group members attempt to lay the grounds rules for what types of behavior are acceptable.






19. Teams that are physically dispersed and communicate electronically more than face-to-face.






20. Teams that make or do things like manufacture - assemble - sell - or provide service.






21. Teams that work on long-term projects but disband once the work is completed.






22. The degree to which a group is attractive to its members - members are motivated to remain in the group - and members influence one another.






23. What are the four roles leaders should perform?






24. On this stage of team develoment temporary groups go through this stage (also called terminating stage).






25. On this leader role exhibiting social and political awareness - caring for team members - and building trust.






26. What are the three categories of team effectiveness?






27. On this stage of team development hostilities and conflict arise - and people jockey for positions of power and status.






28. A small number of people with complementary skills who are committed to a common purpose - set of performance goals - and approach for which they hold themselves mutually accountable.






29. This working relationship is created when teams with problems call on centralized sources of expert knowledge.






30. A style of dealing with conflict emphasizing both cooperation and assertiveness in order to maximize both parties satisfaction.






31. A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interest.






32. Autonomous work groups in which workers are trained to do all or most of the jobs in a unit - have no immediate supervisor - and make decisions previously made by first-line superisors.






33. On this stage of team develoment groups that deterioate go through this stage.






34. Work groups composed of mulinational members whose activities span muliple countries.






35. This working relationship emerge as materials are passed from one group to another.






36. A reaction to conflict that involves ignoring the problem by doing nothing at all - or deemphasizing the disagreement.






37. Individual who develops and maintains team harmony.






38. This working relationship involve auditing before the fact.






39. A third party who intervenes to help others manage their conflict.






40. On this stage of team develoment group members agree on their shared goals - and norms and closer relationships develop.






41. A team strategy that requires team members to interact frequently with outsiders - diagnose their needs - and experiment with solutions.






42. Groups that control decisions about and execution of a complete range of tasks.






43. A style of dealing with conflict involing moderate attention to both parties concerns.






44. On this leader role influencing team members - as well as obtaining external support for teams.






45. A team strategy that entails making decisions with the team and then informing outsiders of its intentions.






46. This working relationship develop when people not directly in the chain of command evaluate the methods and performances of other teams.






47. Teams that operate separately from the regular work structure - and exist temporarily.






48. The process of working collaboratively with a group of people in order to achieve a goal.






49. Groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance.






50. Involve intermediaries between teams.