SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Teamwork Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. On this leader role seeking information from managers - peers - and specialists - and investigating problems systematically.
Empowering
Task Specialist
Scouting
Project and Development Teams
2. What are the three categories of team effectiveness?
Productive output - Satisfaction and Committed
Task Specialist
Autonomous Work groups
Social Loafing
3. The process of working collaboratively with a group of people in order to achieve a goal.
Declining
Accommodation
Teamwork
Storming
4. What are the six different working relationships?
Team
Avoidance
Work flow - service - advisory - audit - stabilization - and liasion
Quality Circle
5. A style of dealing with conflict emphasizing both cooperation and assertiveness in order to maximize both parties satisfaction.
Superordinate Goals
Quality Circle
Work flow relationships
Collaboration
6. Teams that work on long-term projects but disband once the work is completed.
Advisory relationships
Traditional Work Groups
Project and Development Teams
Social Loafing
7. What are the four roles leaders should perform?
Teamwork
Relating - Scouting - Persuading amd Empowering
Work Teams
Probing
8. Involve intermediaries between teams.
Liasion relationships
Forming -Storming - Norming - Performing - Declining and Adjourning
Service relationships
Team
9. Working harder when in a group than when working alone.
Quality Circle
Social Facilitation Effect
Norms
Norming
10. A style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other peson's goals.
Forming
Relating - Scouting - Persuading amd Empowering
Performing
Competing
11. Groups that control decisions about and execution of a complete range of tasks.
Virtual Teams
Forming
Autonomous Work groups
Social Loafing
12. A team strategy that requires team members to interact frequently with outsiders - diagnose their needs - and experiment with solutions.
Semiautonomous work groups
Audit relationships
Probing
Project and Development Teams
13. This working relationship exist when top management centralizes an activity to which a large number of other units must gain access.
Project and Development Teams
Storming
Service relationships
Social Loafing
14. Groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance.
Probing
Work flow relationships
Teamwork
Semiautonomous work groups
15. A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interest.
Quality Circle
Accommodation
Mediator
Empowering
16. Voluntary groups of people drawn from various production teams who make suggestions about quality.
Quality Circle
Empowering
Self Designing Teams
Transnational Teams
17. A third party who intervenes to help others manage their conflict.
Accommodation
Mediator
Task Specialist
Informing
18. On this stage of team develoment groups that deterioate go through this stage.
Gatekeeper
Forming -Storming - Norming - Performing - Declining and Adjourning
Declining
Traditional Work Groups
19. What are the six stages of team development of a group?
Gatekeeper
Parading
Work flow relationships
Forming -Storming - Norming - Performing - Declining and Adjourning
20. This working relationship develop when people not directly in the chain of command evaluate the methods and performances of other teams.
Service relationships
Task Specialist
Audit relationships
Relating
21. On this stage of team develoment group members attempt to lay the grounds rules for what types of behavior are acceptable.
Forming
Work flow - service - advisory - audit - stabilization - and liasion
Performing
Quality Circle
22. On this stage of team develoment temporary groups go through this stage (also called terminating stage).
Task Specialist
Adjourning
Advisory relationships
Self Designing Teams
23. On this leader role exhibiting social and political awareness - caring for team members - and building trust.
Probing
Relating
Project and Development Teams
Persuading
24. Autonomous work groups in which workers are trained to do all or most of the jobs in a unit - have no immediate supervisor - and make decisions previously made by first-line superisors.
Gatekeeper
Social Facilitation Effect
Project and Development Teams
Self Managed Teams
25. Groups that have no managerial responsibilities.
Traditional Work Groups
Storming
Probing
Liasion relationships
26. Teams that coordinate and give direction to the subunits inder their jurisdiction and integrate work among subunits.
Project and Development Teams
Management Teams
Persuading
Avoidance
27. A team strategy that entails making decisions with the team and then informing outsiders of its intentions.
Scouting
Avoidance
Informing
Productive output - Satisfaction and Committed
28. The degree to which a group is attractive to its members - members are motivated to remain in the group - and members influence one another.
Task Specialist
Gatekeeper
Cohesiveness
Roles
29. On this leader role delegating authority - being flexible regarding team decisions - and coaching.
Productive output - Satisfaction and Committed
Norming
Audit relationships
Empowering
30. Different sets of exceptions for how different individuals should behave.
Roles
Autonomous Work groups
Stabilization relationships
Informing
31. Work groups composed of mulinational members whose activities span muliple countries.
Norming
Task Specialist
Team
Transnational Teams
32. Individual who develops and maintains team harmony.
Work flow relationships
Liasion relationships
Team Maintenance Specialists
Competing
33. This working relationship emerge as materials are passed from one group to another.
Superordinate Goals
Work flow relationships
Service relationships
Adjourning
34. Teams that are physically dispersed and communicate electronically more than face-to-face.
Competing
Virtual Teams
Parallel Teams
Superordinate Goals
35. On this leader role influencing team members - as well as obtaining external support for teams.
Probing
Declining
Competing
Persuading
36. On this stage of team develoment the group channels its energies into performing its task.
Task Specialist
Traditional Work Groups
Team
Performing
37. Teams that make or do things like manufacture - assemble - sell - or provide service.
Mediator
Virtual Teams
Work Teams
Self Managed Teams
38. On this stage of team development hostilities and conflict arise - and people jockey for positions of power and status.
Management Teams
Project and Development Teams
Norms
Storming
39. A style of dealing with conflict involing moderate attention to both parties concerns.
Compromise
Superordinate Goals
Cohesiveness
Accommodation
40. On this stage of team develoment group members agree on their shared goals - and norms and closer relationships develop.
Norming
Mediator
Roles
Liasion relationships
41. Working less hard and being less productive when in a group.
Parallel Teams
Probing
Social Loafing
Management Teams
42. A team member who keeps abreast of current developments and provides the team with relevant information.
Relating
Collaboration
Work flow relationships
Gatekeeper
43. This working relationship involve auditing before the fact.
Stabilization relationships
Social Loafing
Compromise
Team
44. Higher-level goals taking priority over specific individual or group goals.
Work flow relationships
Stabilization relationships
Performing
Superordinate Goals
45. A reaction to conflict that involves ignoring the problem by doing nothing at all - or deemphasizing the disagreement.
Semiautonomous work groups
Social Facilitation Effect
Social Loafing
Avoidance
46. A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.
Service relationships
Parading
Avoidance
Forming
47. Teams that operate separately from the regular work structure - and exist temporarily.
Mediator
Social Facilitation Effect
Parallel Teams
Work flow - service - advisory - audit - stabilization - and liasion
48. A small number of people with complementary skills who are committed to a common purpose - set of performance goals - and approach for which they hold themselves mutually accountable.
Probing
Social Loafing
Team
Relating
49. An individual who has more advanced job-related skills and abilities than other group members possess.
Liasion relationships
Forming
Task Specialist
Self Designing Teams
50. Teams with the responsibilities of autonomous work groups - plus control over hiring - firing - and deciding what tasks members perform.
Self Designing Teams
Social Facilitation Effect
Mediator
Gatekeeper