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Teamwork Vocab

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Voluntary groups of people drawn from various production teams who make suggestions about quality.






2. On this stage of team develoment the group channels its energies into performing its task.






3. Working harder when in a group than when working alone.






4. On this stage of team develoment temporary groups go through this stage (also called terminating stage).






5. A reaction to conflict that involves ignoring the problem by doing nothing at all - or deemphasizing the disagreement.






6. Teams that coordinate and give direction to the subunits inder their jurisdiction and integrate work among subunits.






7. A style of dealing with conflict emphasizing both cooperation and assertiveness in order to maximize both parties satisfaction.






8. On this leader role seeking information from managers - peers - and specialists - and investigating problems systematically.






9. On this stage of team develoment group members agree on their shared goals - and norms and closer relationships develop.






10. On this stage of team develoment group members attempt to lay the grounds rules for what types of behavior are acceptable.






11. This working relationship develop when people not directly in the chain of command evaluate the methods and performances of other teams.






12. Groups that have no managerial responsibilities.






13. What are the six different working relationships?






14. This working relationship exist when top management centralizes an activity to which a large number of other units must gain access.






15. Groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance.






16. What are the three categories of team effectiveness?






17. On this leader role influencing team members - as well as obtaining external support for teams.






18. The process of working collaboratively with a group of people in order to achieve a goal.






19. Teams that operate separately from the regular work structure - and exist temporarily.






20. Work groups composed of mulinational members whose activities span muliple countries.






21. Different sets of exceptions for how different individuals should behave.






22. On this leader role exhibiting social and political awareness - caring for team members - and building trust.






23. A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.






24. Higher-level goals taking priority over specific individual or group goals.






25. The degree to which a group is attractive to its members - members are motivated to remain in the group - and members influence one another.






26. This working relationship involve auditing before the fact.






27. A team strategy that requires team members to interact frequently with outsiders - diagnose their needs - and experiment with solutions.






28. A team strategy that entails making decisions with the team and then informing outsiders of its intentions.






29. This working relationship emerge as materials are passed from one group to another.






30. On this leader role delegating authority - being flexible regarding team decisions - and coaching.






31. On this stage of team develoment groups that deterioate go through this stage.






32. What are the four roles leaders should perform?






33. Teams that are physically dispersed and communicate electronically more than face-to-face.






34. Shared beliefs about how people should think and behave.






35. A small number of people with complementary skills who are committed to a common purpose - set of performance goals - and approach for which they hold themselves mutually accountable.






36. A style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other peson's goals.






37. Groups that control decisions about and execution of a complete range of tasks.






38. A team member who keeps abreast of current developments and provides the team with relevant information.






39. Teams that make or do things like manufacture - assemble - sell - or provide service.






40. This working relationship is created when teams with problems call on centralized sources of expert knowledge.






41. A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interest.






42. Teams with the responsibilities of autonomous work groups - plus control over hiring - firing - and deciding what tasks members perform.






43. Working less hard and being less productive when in a group.






44. A style of dealing with conflict involing moderate attention to both parties concerns.






45. Individual who develops and maintains team harmony.






46. Autonomous work groups in which workers are trained to do all or most of the jobs in a unit - have no immediate supervisor - and make decisions previously made by first-line superisors.






47. Involve intermediaries between teams.






48. On this stage of team development hostilities and conflict arise - and people jockey for positions of power and status.






49. A third party who intervenes to help others manage their conflict.






50. What are the six stages of team development of a group?