SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Teamwork Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Teams with the responsibilities of autonomous work groups - plus control over hiring - firing - and deciding what tasks members perform.
Self Designing Teams
Performing
Compromise
Traditional Work Groups
2. A reaction to conflict that involves ignoring the problem by doing nothing at all - or deemphasizing the disagreement.
Relating
Avoidance
Social Facilitation Effect
Mediator
3. Teams that operate separately from the regular work structure - and exist temporarily.
Scouting
Norms
Cohesiveness
Parallel Teams
4. Teams that are physically dispersed and communicate electronically more than face-to-face.
Virtual Teams
Self Managed Teams
Gatekeeper
Self Designing Teams
5. Individual who develops and maintains team harmony.
Project and Development Teams
Norms
Team Maintenance Specialists
Compromise
6. This working relationship involve auditing before the fact.
Stabilization relationships
Team
Gatekeeper
Accommodation
7. This working relationship is created when teams with problems call on centralized sources of expert knowledge.
Collaboration
Advisory relationships
Productive output - Satisfaction and Committed
Audit relationships
8. On this stage of team develoment group members agree on their shared goals - and norms and closer relationships develop.
Norming
Productive output - Satisfaction and Committed
Semiautonomous work groups
Self Designing Teams
9. This working relationship exist when top management centralizes an activity to which a large number of other units must gain access.
Service relationships
Performing
Liasion relationships
Traditional Work Groups
10. Working harder when in a group than when working alone.
Social Facilitation Effect
Task Specialist
Management Teams
Virtual Teams
11. A small number of people with complementary skills who are committed to a common purpose - set of performance goals - and approach for which they hold themselves mutually accountable.
Project and Development Teams
Team
Collaboration
Parading
12. What are the six stages of team development of a group?
Project and Development Teams
Work flow - service - advisory - audit - stabilization - and liasion
Gatekeeper
Forming -Storming - Norming - Performing - Declining and Adjourning
13. On this stage of team develoment group members attempt to lay the grounds rules for what types of behavior are acceptable.
Accommodation
Forming
Work flow - service - advisory - audit - stabilization - and liasion
Superordinate Goals
14. On this stage of team develoment the group channels its energies into performing its task.
Autonomous Work groups
Performing
Teamwork
Avoidance
15. Teams that make or do things like manufacture - assemble - sell - or provide service.
Cohesiveness
Collaboration
Work Teams
Norms
16. A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interest.
Parading
Compromise
Declining
Accommodation
17. A third party who intervenes to help others manage their conflict.
Traditional Work Groups
Forming -Storming - Norming - Performing - Declining and Adjourning
Work flow relationships
Mediator
18. Groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance.
Superordinate Goals
Norming
Semiautonomous work groups
Task Specialist
19. A style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other peson's goals.
Collaboration
Competing
Adjourning
Teamwork
20. This working relationship develop when people not directly in the chain of command evaluate the methods and performances of other teams.
Scouting
Avoidance
Norming
Audit relationships
21. A style of dealing with conflict emphasizing both cooperation and assertiveness in order to maximize both parties satisfaction.
Collaboration
Compromise
Probing
Gatekeeper
22. What are the three categories of team effectiveness?
Persuading
Productive output - Satisfaction and Committed
Empowering
Compromise
23. Groups that have no managerial responsibilities.
Self Managed Teams
Work flow - service - advisory - audit - stabilization - and liasion
Traditional Work Groups
Work Teams
24. Shared beliefs about how people should think and behave.
Norms
Work flow relationships
Transnational Teams
Management Teams
25. A style of dealing with conflict involing moderate attention to both parties concerns.
Self Managed Teams
Project and Development Teams
Compromise
Performing
26. A team strategy that entails making decisions with the team and then informing outsiders of its intentions.
Team Maintenance Specialists
Autonomous Work groups
Scouting
Informing
27. An individual who has more advanced job-related skills and abilities than other group members possess.
Collaboration
Declining
Norms
Task Specialist
28. What are the six different working relationships?
Social Loafing
Roles
Work flow - service - advisory - audit - stabilization - and liasion
Informing
29. On this leader role influencing team members - as well as obtaining external support for teams.
Persuading
Liasion relationships
Norms
Management Teams
30. Different sets of exceptions for how different individuals should behave.
Superordinate Goals
Empowering
Roles
Gatekeeper
31. On this stage of team development hostilities and conflict arise - and people jockey for positions of power and status.
Social Loafing
Relating
Cohesiveness
Storming
32. On this leader role seeking information from managers - peers - and specialists - and investigating problems systematically.
Scouting
Quality Circle
Self Designing Teams
Productive output - Satisfaction and Committed
33. The degree to which a group is attractive to its members - members are motivated to remain in the group - and members influence one another.
Service relationships
Stabilization relationships
Empowering
Cohesiveness
34. Autonomous work groups in which workers are trained to do all or most of the jobs in a unit - have no immediate supervisor - and make decisions previously made by first-line superisors.
Self Managed Teams
Team Maintenance Specialists
Teamwork
Service relationships
35. A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.
Work Teams
Declining
Team
Parading
36. Work groups composed of mulinational members whose activities span muliple countries.
Transnational Teams
Work flow relationships
Virtual Teams
Stabilization relationships
37. On this stage of team develoment temporary groups go through this stage (also called terminating stage).
Collaboration
Audit relationships
Adjourning
Work flow - service - advisory - audit - stabilization - and liasion
38. On this stage of team develoment groups that deterioate go through this stage.
Competing
Gatekeeper
Declining
Team
39. Teams that coordinate and give direction to the subunits inder their jurisdiction and integrate work among subunits.
Project and Development Teams
Management Teams
Empowering
Work flow - service - advisory - audit - stabilization - and liasion
40. Teams that work on long-term projects but disband once the work is completed.
Scouting
Advisory relationships
Project and Development Teams
Work Teams
41. Groups that control decisions about and execution of a complete range of tasks.
Transnational Teams
Autonomous Work groups
Audit relationships
Competing
42. The process of working collaboratively with a group of people in order to achieve a goal.
Social Facilitation Effect
Declining
Teamwork
Virtual Teams
43. On this leader role exhibiting social and political awareness - caring for team members - and building trust.
Work Teams
Parading
Cohesiveness
Relating
44. A team member who keeps abreast of current developments and provides the team with relevant information.
Gatekeeper
Transnational Teams
Forming
Work Teams
45. Working less hard and being less productive when in a group.
Social Loafing
Task Specialist
Superordinate Goals
Work Teams
46. What are the four roles leaders should perform?
Work flow relationships
Relating - Scouting - Persuading amd Empowering
Audit relationships
Relating
47. Higher-level goals taking priority over specific individual or group goals.
Superordinate Goals
Social Loafing
Forming
Advisory relationships
48. A team strategy that requires team members to interact frequently with outsiders - diagnose their needs - and experiment with solutions.
Probing
Superordinate Goals
Work flow - service - advisory - audit - stabilization - and liasion
Declining
49. Voluntary groups of people drawn from various production teams who make suggestions about quality.
Quality Circle
Traditional Work Groups
Norming
Semiautonomous work groups
50. Involve intermediaries between teams.
Persuading
Liasion relationships
Project and Development Teams
Relating - Scouting - Persuading amd Empowering