SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Teamwork Vocab
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shared beliefs about how people should think and behave.
Liasion relationships
Scouting
Norms
Roles
2. What are the six different working relationships?
Norming
Work flow - service - advisory - audit - stabilization - and liasion
Persuading
Work Teams
3. This working relationship emerge as materials are passed from one group to another.
Probing
Semiautonomous work groups
Accommodation
Work flow relationships
4. What are the six stages of team development of a group?
Roles
Self Designing Teams
Semiautonomous work groups
Forming -Storming - Norming - Performing - Declining and Adjourning
5. Groups that control decisions about and execution of a complete range of tasks.
Norms
Autonomous Work groups
Probing
Team Maintenance Specialists
6. What are the three categories of team effectiveness?
Task Specialist
Compromise
Productive output - Satisfaction and Committed
Virtual Teams
7. What are the four roles leaders should perform?
Roles
Parading
Relating - Scouting - Persuading amd Empowering
Advisory relationships
8. On this stage of team develoment group members agree on their shared goals - and norms and closer relationships develop.
Advisory relationships
Norming
Task Specialist
Work flow relationships
9. This working relationship exist when top management centralizes an activity to which a large number of other units must gain access.
Advisory relationships
Virtual Teams
Self Managed Teams
Service relationships
10. A style of dealing with conflict involing moderate attention to both parties concerns.
Team
Mediator
Compromise
Team Maintenance Specialists
11. Teams with the responsibilities of autonomous work groups - plus control over hiring - firing - and deciding what tasks members perform.
Norms
Self Designing Teams
Parallel Teams
Norming
12. Teams that coordinate and give direction to the subunits inder their jurisdiction and integrate work among subunits.
Collaboration
Management Teams
Storming
Teamwork
13. Voluntary groups of people drawn from various production teams who make suggestions about quality.
Superordinate Goals
Parallel Teams
Quality Circle
Stabilization relationships
14. On this leader role influencing team members - as well as obtaining external support for teams.
Persuading
Virtual Teams
Forming -Storming - Norming - Performing - Declining and Adjourning
Project and Development Teams
15. Teams that work on long-term projects but disband once the work is completed.
Project and Development Teams
Team
Transnational Teams
Service relationships
16. The degree to which a group is attractive to its members - members are motivated to remain in the group - and members influence one another.
Cohesiveness
Roles
Teamwork
Accommodation
17. On this leader role delegating authority - being flexible regarding team decisions - and coaching.
Gatekeeper
Roles
Informing
Empowering
18. Involve intermediaries between teams.
Traditional Work Groups
Quality Circle
Liasion relationships
Collaboration
19. Different sets of exceptions for how different individuals should behave.
Norms
Roles
Management Teams
Transnational Teams
20. A style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other peson's goals.
Work flow relationships
Competing
Team Maintenance Specialists
Audit relationships
21. Work groups composed of mulinational members whose activities span muliple countries.
Parallel Teams
Avoidance
Adjourning
Transnational Teams
22. This working relationship is created when teams with problems call on centralized sources of expert knowledge.
Parallel Teams
Parading
Traditional Work Groups
Advisory relationships
23. On this stage of team develoment temporary groups go through this stage (also called terminating stage).
Adjourning
Relating - Scouting - Persuading amd Empowering
Virtual Teams
Task Specialist
24. A third party who intervenes to help others manage their conflict.
Competing
Mediator
Relating - Scouting - Persuading amd Empowering
Superordinate Goals
25. Autonomous work groups in which workers are trained to do all or most of the jobs in a unit - have no immediate supervisor - and make decisions previously made by first-line superisors.
Traditional Work Groups
Quality Circle
Teamwork
Self Managed Teams
26. A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.
Parading
Semiautonomous work groups
Roles
Empowering
27. A reaction to conflict that involves ignoring the problem by doing nothing at all - or deemphasizing the disagreement.
Parading
Forming
Management Teams
Avoidance
28. Working harder when in a group than when working alone.
Social Facilitation Effect
Informing
Empowering
Stabilization relationships
29. Teams that are physically dispersed and communicate electronically more than face-to-face.
Virtual Teams
Norming
Storming
Autonomous Work groups
30. A style of dealing with conflict emphasizing both cooperation and assertiveness in order to maximize both parties satisfaction.
Work flow - service - advisory - audit - stabilization - and liasion
Avoidance
Collaboration
Service relationships
31. On this leader role seeking information from managers - peers - and specialists - and investigating problems systematically.
Relating
Service relationships
Scouting
Work Teams
32. A team strategy that entails making decisions with the team and then informing outsiders of its intentions.
Persuading
Self Managed Teams
Informing
Declining
33. A small number of people with complementary skills who are committed to a common purpose - set of performance goals - and approach for which they hold themselves mutually accountable.
Compromise
Team
Work Teams
Parading
34. A team strategy that requires team members to interact frequently with outsiders - diagnose their needs - and experiment with solutions.
Probing
Performing
Relating
Forming -Storming - Norming - Performing - Declining and Adjourning
35. This working relationship involve auditing before the fact.
Stabilization relationships
Management Teams
Traditional Work Groups
Team Maintenance Specialists
36. Groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance.
Work flow - service - advisory - audit - stabilization - and liasion
Semiautonomous work groups
Competing
Autonomous Work groups
37. A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interest.
Mediator
Accommodation
Informing
Parading
38. Teams that operate separately from the regular work structure - and exist temporarily.
Social Facilitation Effect
Teamwork
Audit relationships
Parallel Teams
39. On this stage of team develoment groups that deterioate go through this stage.
Adjourning
Autonomous Work groups
Persuading
Declining
40. This working relationship develop when people not directly in the chain of command evaluate the methods and performances of other teams.
Audit relationships
Work flow - service - advisory - audit - stabilization - and liasion
Productive output - Satisfaction and Committed
Management Teams
41. Groups that have no managerial responsibilities.
Avoidance
Traditional Work Groups
Management Teams
Empowering
42. On this stage of team develoment group members attempt to lay the grounds rules for what types of behavior are acceptable.
Forming
Work flow relationships
Virtual Teams
Storming
43. On this stage of team develoment the group channels its energies into performing its task.
Forming -Storming - Norming - Performing - Declining and Adjourning
Performing
Team Maintenance Specialists
Work flow - service - advisory - audit - stabilization - and liasion
44. Teams that make or do things like manufacture - assemble - sell - or provide service.
Team
Work Teams
Social Facilitation Effect
Mediator
45. Individual who develops and maintains team harmony.
Accommodation
Advisory relationships
Team Maintenance Specialists
Mediator
46. An individual who has more advanced job-related skills and abilities than other group members possess.
Task Specialist
Gatekeeper
Parading
Autonomous Work groups
47. Higher-level goals taking priority over specific individual or group goals.
Superordinate Goals
Relating - Scouting - Persuading amd Empowering
Cohesiveness
Autonomous Work groups
48. The process of working collaboratively with a group of people in order to achieve a goal.
Transnational Teams
Norms
Quality Circle
Teamwork
49. A team member who keeps abreast of current developments and provides the team with relevant information.
Gatekeeper
Storming
Stabilization relationships
Relating - Scouting - Persuading amd Empowering
50. On this stage of team development hostilities and conflict arise - and people jockey for positions of power and status.
Productive output - Satisfaction and Committed
Compromise
Quality Circle
Storming