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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The feelings of doubt and concern after a purchase is made. dissonance increases when: (1) the purchase price is high (2) there are many close alternatives (3) the item is intangible (4) the purchase is important (5) the item purchased lasts a long
Merchandise Allowance
cognitive dissonance
Nonpersonal influences on consumer behavior
Forgetting Rate
2. Factors of Scheduling Advertising
Digital Interactive Media
Local Advertisers
1. Buyer Turnover 2. Purchase Frequency 3. Forgetting Rate
Sweepstakes
3. Particular magazines - shows - Ex. National Geographic is the vehicle - the magazine is the class
Reference groups
Inquiry Tests
Media vehicle
Perception
4. Persuade the customer
1. Building Long-Term Relationships with Promotion 2. Self-Regulation
Methods: reason why/hard sell approach - create logical arguments - assumes actively engaged consumer - potential for consumer counter argument - involves demonstration - comparison and testimonials - informercials have a bad reputation - not he
Allowances and Discounts
Cooperative Advertising
5. Ads used for announcements about what a company is - what it can do - and where it is located.
Electronic Media
Gross Ratings Points (GRPs)
Limited-Service Agency
Pioneering Institutional
6. Is an effective & inexpensive medium to reach the public while they're in the retail neighborhood
Transit Advertising (Bus - taxi - and subway advertising)
Make the consumers like the brand - appeal more to feelings - 'soft sell' tend to be preferred by creatives - usually includes a feel-good ad - humor - or sex appeal
Product Advertising
Media vehicle
7. Information gathered about a particular market or market segment
Market research
Methods: reason why/hard sell approach - create logical arguments - assumes actively engaged consumer - potential for consumer counter argument - involves demonstration - comparison and testimonials - informercials have a bad reputation - not he
Post-Tests
Outdoor Advertising (Billboard)
8. A positive bonus is promised rather than the removal or reduction of some negative situation. The 3 positively originated motives- sensory gratification - intellectual stimulation - & social approval
Vertical cooperative advertising
Cost per Thousand (CPM)
Positively originated (transformational) motives
Sales Advertising
9. Is some person or organization whose beliefs or attitudes are respected by people who share an interest in some specific activity
STP Marketing (Segmenting - Targeting - Positioning)
1. Aided Recall 2. Unaided Recall 3. Attitude Tests 4. Inquiry Tests 5. Sales Tests
Opinion leaders
Pioneering
10. To make room for new product lines or new models and to get rid of slow-moving lines - floor samples - broken or distressed merchandise - or out of season items
Clearance advertising (a special form of sale advertising)
Allowances and Discounts
straight sell copy - institutional copy - narrative copy - dialogue/monologue copy - picture/caption copy - device copy
In-House Agencies
11. The most common energizers of consumer behavior - such as a problem removal or problem avoidance. The consumer actively seeks information to reduce the mental state
Cooperative
Permission-Based Advertising
Loyalty Programs
Negatively originated (informational) motives
12. Refers to any commercially published - printed medium such as newspapers & magazines that sells advertising space to a variety of advertisers
Print Media
fear appeal ads - powerful emotion - focuses on risks - harm - or negative consequences - must be plausible to be effective - hard to use - must offer a relief to the fear (which would be the product)
Reminder
1. Full-Service Agency 2. Limited-Service Agency 3. In-House Agency
13. From basic physiological needs to safety - social - and esteem needs to self-actualization needs
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14. Sales tools used to support a company's advertising or personal selling directed at wholesalers - retailers - or distributors.
Trade-Oriented Sales Promotions (Trade Promotions)
Ad research
Classified Advertising
Gross Ratings Points (GRPs)
15. Types of Publicity Tools
1. News Release 2. News Conference 3. Public Service Announcements (PSAs)
Make the consumers like the brand - appeal more to feelings - 'soft sell' tend to be preferred by creatives - usually includes a feel-good ad - humor - or sex appeal
Balance: formal and informal - Unity-harmony among components - Proportion-size and tonal relationships - Emphasis:what is the major component - Sequence/order: how we direct the readers gaze
Digital Interactive Media
16. The local media of each country - for large campaigns targeted to consumers or businesses within a single country
visuals - headlines - subheads - body copy - slogan - seal - logo - signature
Methods: anxiety and social anxiety ads - present clear and present danger - demonstrate that the only way to avoid this social danger is to buy this product - while it is one of the most effective methods - there are often ethical issues
Comparative
Foreign Media
17. Customers: current - prospective - centers of influence; total market Markets: consumer markets - business markets - reseller markets - industrial markets Marketers
CB - The Consumer Decision Process
Participants in the marketing process
provide in depth coverage of local issues - increase coverage of national and international issues - provide follow up reports - local source of consumer information - becomes more mainstream
Product Placement
18. What does the layout of an ad consist of?
1. Continuous (Steady) Schedule 2. Flighting (Intermittent) Schedule 3. Pulse (Burst) Schedule
Methods: Put it in everyday context - or branded entertainment - emphasizes that objects have social meaning - advertisers know this so they try to put the product in a socially desirable context
visuals - headlines - subheads - body copy - slogan - seal - logo - signature
1. Full-Service Agency 2. Limited-Service Agency 3. In-House Agency
19. What are the principles of design?
Benefit headlines - news/information headlines - provocative headlines - question headlines - command headlines
Local Advertisers
Balance: formal and informal - Unity-harmony among components - Proportion-size and tonal relationships - Emphasis:what is the major component - Sequence/order: how we direct the readers gaze
Gross Ratings Points (GRPs)
20. What kinds of ads resonate more?
Methods: repitition - and slogans/jingles - Resistant to forgetting - efficient for consumer - long-term commitment - creatives dont like this method
Ones with fewer words
Methods: Put it in everyday context - or branded entertainment - emphasizes that objects have social meaning - advertisers know this so they try to put the product in a socially desirable context
Ad research
21. The moment someone recognizes a need or want that might be satisfied by. 1.Need Recognition 2.Search Information and Alternative Evaluation 3. Purchase 4.Post-purchase use and evaluation
CB - The Consumer Decision Process
Contests
Place-Based Media
Make the consumers like the brand - appeal more to feelings - 'soft sell' tend to be preferred by creatives - usually includes a feel-good ad - humor - or sex appeal
22. Where viewers agree to watch a commercial online in exchange for points - samples - or access to premium content - and advertisers only pay for completed views.
Rossiter & Percy's Fundamental Motives
Permission-Based Advertising
Methods: anxiety and social anxiety ads - present clear and present danger - demonstrate that the only way to avoid this social danger is to buy this product - while it is one of the most effective methods - there are often ethical issues
Continuous (Steady) Schedule
23. Means cost per thousand - and it measures the cost efficienty of each medium = cost of media buy/total audienceX1 - 000
Ad research
CPM
1. Sex Appeals 2. Fear Appeals 3. Humorous Appeals
1. Full-Service Agency 2. Limited-Service Agency 3. In-House Agency
24. Stages of ad development
Sales Advertising
thumbnails - roughs - dummies - comprehensives (elaborate draft)
Digital Interactive Media
Frequency
25. Define the brand image
Purposes of Marketing research
STP Marketing (Segmenting - Targeting - Positioning)
1. Product Advertisements 2. Institutional Advertisements
Method: image ad - most apparent and most associated with characteristics of the brand - little information given - relies on image alone - very important
26. Companies that do ________ are local firms - but most of their revenue comes from national advertisers such as liquor & airline companies
Pulse (Burst) Schedule
Outdoor Advertising (Billboard)
Positively originated (transformational) motives
visuals - headlines - subheads - body copy - slogan - seal - logo - signature
27. Trade promotions focused on maintaining or increasing inventory levels in the channel of distribution.
Cooperative Advertising
bleed pages - inserts - covers - front - inside front - inside back - and outside back
Allowances and Discounts
Institutional Advertisements
28. Customer's perception of product/service; sometimes advertisers need to change those perceptions. As well as seller's perception of customer's needs - wants - objectives.
Brand loyalty
Method: transformational ads - creation of brand feeling - image and mood are activated when consumer uses product or service - transforms interpretation of consumption experience--focuses on more more more
Perception
visuals - headlines - subheads - body copy - slogan - seal - logo - signature
29. Types of Advertisements
Permission-Based Advertising
1. Product Advertisements 2. Institutional Advertisements
Functions of Marketing research
1. Building Long-Term Relationships with Promotion 2. Self-Regulation
30. Gathering - recording - and analyzing new information to help managers make marketing decisions
Finance Allowance
straight sell copy - institutional copy - narrative copy - dialogue/monologue copy - picture/caption copy - device copy
Marketing research
Purchase Frequency
31. What is the best way to grab attention in an ad?
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32. What are the types of Formatting the Body Copy?
Rossiter & Percy's Fundamental Motives
Lead in paragraphs - interior paragraphs - trial close - and close
Gross Ratings Points (GRPs)
Merchandise Allowance
33. Cost of media buy/targeted audienceX1 - 000
Electronic Media
CPM-TM
Flighting (Intermittent) Schedule
1. Building Long-Term Relationships with Promotion 2. Self-Regulation
34. Promotes a specific product or service and stimulates short term action while building awareness of the business
bleed pages - inserts - covers - front - inside front - inside back - and outside back
Jury Tests
Product Advertising
Regular price-line advertising
35. Encouraging both better quality and greater quantity in the local advertising efforts of resellers.
Cooperative Advertising
Horizontal cooperative advertising
Reach
Putting advertising directly into your medium. Facebook and twitter turn regular content into ads
36. Of radio & tv used to be called broadcast media; but with advent of cable TV - many programs are now transmitted electronically though wires rather than broadcast through the air
visuals - headlines - subheads - body copy - slogan - seal - logo - signature
Perception
Electronic Media
Reference groups
37. Some methods for scheduling media
Method: Unique selling proposition - Forms a competitive advantage - attempt to get consumer to think but not THAT much - more complex - it gives you a reason to buy
Transit Advertising
1. Continuous (Steady) Schedule 2. Flighting (Intermittent) Schedule 3. Pulse (Burst) Schedule
Bursting - roadblocking - blinking - Pulsing (combining roadblocking and blinking) - Flighting (seasonal advertising) - Continuity (advertising all the time)
38. A marketing strategy employed when advertisers focus their efforts on one subgroup pf a product's total market
STP Marketing (Segmenting - Targeting - Positioning)
Media class
Rich Media
Place-Based Media
39. Link key attributes to the brand name
Print Media
Method: Unique selling proposition - Forms a competitive advantage - attempt to get consumer to think but not THAT much - more complex - it gives you a reason to buy
Competitive Institutional
attract attention - engage the audience - explain the visual - lead the audience into the body of the ad - introduce the brand and present the selling message
40. Simply the percentage of homes exposed to an advertising media
Segmenting
Methods: anxiety and social anxiety ads - present clear and present danger - demonstrate that the only way to avoid this social danger is to buy this product - while it is one of the most effective methods - there are often ethical issues
Reach
Rating
41. After being shown an ad - respondents are asked whether their previous exposure to it was though reading - viewing - or listening.
1. Product Advertisements 2. Institutional Advertisements
Aided Recall
Cost per Thousand (CPM)
Brand loyalty
42. Affective Association
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43. Visualization/conceptualization
Benefit headlines - news/information headlines - provocative headlines - question headlines - command headlines
Purposes of Marketing research
creating a picture of the concept they want to convey
Electronic Media
44. Duration of an advertising message or campaign over a given period of time - sustains memory
Continuity
Reachxfrequency
Point-of-Purchase Displays
Bursting - roadblocking - blinking - Pulsing (combining roadblocking and blinking) - Flighting (seasonal advertising) - Continuity (advertising all the time)
45. Markets are segmented - products are positioned
Premiums
Segmenting
Aided Recall
Trade-Oriented Sales Promotions (Trade Promotions)
46. The average number of times a person in the target audience is exposed to an ad.
Frequency
Media class
the more audience attention
fear appeal ads - powerful emotion - focuses on risks - harm - or negative consequences - must be plausible to be effective - hard to use - must offer a relief to the fear (which would be the product)
47. In the newspaper for many reasons: to locate and recruit new employees - offer services (such as those of an employment agency or business opportunity broker) - or sell or lease merchandise (such as cars - real estate - and office equipment)
CB - The Consumer Decision Process
fear appeal ads - powerful emotion - focuses on risks - harm - or negative consequences - must be plausible to be effective - hard to use - must offer a relief to the fear (which would be the product)
Outdoor Advertising (Billboard)
Classified Advertising
48. Assists in determining market segments - helps creatives understand the audience - makes 'go or no go' decisions and is used to evaluate agency performance
Aided Recall
kickers - boldface and italics
Rating
Ad research
49. How often new buyers enter the market to buy the product.
Allowances and Discounts
Buyer Turnover
Unaided Recall
Permission-Based Advertising
50. Refers to the total number of different people or households exposed - at least once - to a medium in a certain amount of time - and effective reach is the quality of that exposure
Methods: reason why/hard sell approach - create logical arguments - assumes actively engaged consumer - potential for consumer counter argument - involves demonstration - comparison and testimonials - informercials have a bad reputation - not he
bleed pages - inserts - covers - front - inside front - inside back - and outside back
Reach
Lead in paragraphs - interior paragraphs - trial close - and close
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