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Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The leading cause of downtime
Effeciveness IT metics
G I G O
Organizatonal Informaion Cultures
Software failure and human error
2. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Enhancing customer satisfaction
Usability
Key performance indicators (KPIs)
One of the greatest challenges today
3. Website success solely is measure by
Information security
Amount of traffic
Usability
Informantion accuracy
4. Means Garbage In Garbage OUt
Supply chain
Chief information officer
One of the greatest challenges today
G I G O
5. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Key performance indicators (KPIs)
Effeciveness IT metics
Efficiency IT metrics
Informantion accuracy
6. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Balanced scorecard
Brusiness process reengineering (BPR)
Effeciveness IT metics
7. Baseline values the system seesks to attain
Chief security officer (CSO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief privacy officer(CPO)
Benchmarks
8. What Concerns CIOs the most?
Enhancing customer satisfaction
Business process
Chief security officer (CSO)
Supply chain
9. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
The basic component of supply chain management
Customer Service
Chief security officer (CSO)
10. To remain sucessful - and organizatios should use what?
11. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Business is always #1
Peter Drucker
Effeciveness IT metics
12. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Business process
People
Automate
Usability
13. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Informaton
One of the greatest challenges today
Chief Operation Officer
14. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Rivalry among existing competitors
Threat of new entrants
Switching costs
Benchmarking
15. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Michael Porter
Reducing Cost/Improve Productivity
Chief information officer
16. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Product differentiation
Comptevive advantage
Chief Financial Officer
Business process
17. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Data
Supply chain management(SCM)
Buyer power
18. What does CEO stands for
Countefeit software
Chief knowldedge officer (CKO)
Chief Executive officer
SSL
19. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Rivalry among existing competitors
Balanced scorecard
Informantion accuracy
Chief security officer (CSO)
20. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
First-mover advantage
Enterprise resource planning (ERP)
Customer Service
Effeciveness IT metics
21. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
Amount of traffic
Rivalry among existing competitors
Usability
22. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
First-mover advantage
Business process
Business is always #1
23. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Information Technology (IT)
SCM software
Chief privacy officer(CPO)
Security breach
24. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
The Five Forces Model
Amount of traffic
Automate
Chief security officer (CSO)
25. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
The basic component of supply chain management
Benchmarks
Supply chain management(SCM)
Business process
26. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Business proess
Enhance Customer Satisfaction
Customer Relationship management(CRM)
People
27. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Information Discovery
Informaton
Business process
Automate
28. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief knowldedge officer (CKO)
Chief information officer
Product differentiation
Informaton
29. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Key performance indicators (KPIs)
Enhance Customer Satisfaction
Information Discovery
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
30. The plans and goals of the IT department must align with the plans and goals of the organization.
Rivalry among existing competitors
The Five Forces Model
Environmental scannig
Business is always #1
31. What does CIO stands for
Chief Information Officer
Chief Executive officer
Comptevive advantage
Chief Operation Officer
32. Is high when competition is fierce in a market and low when competition is more complacent
Supply chain
SSL
Reducing Cost/Improve Productivity
Rivalry among existing competitors
33. What is on the mind of the CEO
Business proess
Enhance Customer Satisfaction
Threat of new entrants
People
34. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Product differentiation
Loyalty programs
Reducing Cost/Improve Productivity
35. Mostly misuse by persons inside or outside an organization.
Enterprise resource planning (ERP)
Information security
Informaton
Chief security officer (CSO)
36. What is the function of CIO?
Manage - leader - communicator
Chief information officer
Peter Drucker
SSL
37. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Rivalry among existing competitors
Buyer power
Efficiency IT metrics
Chief security officer (CSO)
38. Effective communication between business personnel and IT personnel
Supply chain
One of the greatest challenges today
Chief security officer (CSO)
Supplier power
39. Is data converted into a meaninfgul and useful context.
Reducing Cost/Improve Productivity
Switching costs
Informaton
Customer Relationship management(CRM)
40. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Information Technology (IT)
Key performance indicators (KPIs)
Software failure and human error
41. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief security officer (CSO)
Chief knowldedge officer (CKO)
The Five Forces Model
Key performance indicators (KPIs)
42. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Customer Service
Loyalty programs
Effeciveness IT metics
Michael Porter
43. What does CFO stands for
Chief Financial Officer
SCM software
Comptevive advantage
Business is always #1
44. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Customer Relationship management(CRM)
Enhancing customer satisfaction
Key performance indicators (KPIs)
The Five Forces Model
45. What does COO stands for
Chief Operation Officer
Buyer power
Chief privacy officer(CPO)
Automate
46. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Reducing Cost/Improve Productivity
Countefeit software
Automate
Business proess
47. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Switching costs
Chief knowldedge officer (CKO)
Amount of traffic
48. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Michael Porter
People
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Threat of substitute products or services
49. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Brusiness process reengineering (BPR)
Benchmarking
Efficiency IT metrics
Chief Executive officer
50. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Switching costs
Customer Relationship management(CRM)
Key performance indicators (KPIs)
Peter Drucker