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Test your basic knowledge |
Business And Technology
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the function of CIO?
Usability
Chief technology offiicer(CTO)
Manage - leader - communicator
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
2. Costs that can make customers relcutant to switch to another product or service
Threat of substitute products or services
Value chain
Switching costs
Business is always #1
3. Means Garbage In Garbage OUt
Chief Financial Officer
G I G O
Chief Executive officer
Supply chain
4. What is on the mind of the CEO
Michael Porter
Switching costs
Enhance Customer Satisfaction
Organizatonal Informaion Cultures
5. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Reducing Cost/Improve Productivity
First-mover advantage
Peter Drucker
6. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Chief knowldedge officer (CKO)
Comptevive advantage
Chief Financial Officer
7. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Enhance Customer Satisfaction
Business process
Informantion accuracy
8. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SCM software
Chief security officer (CSO)
Loyalty programs
Usability
9. What information technology projects goals has the most value?
Michael Porter
Benchmarks
Effeciveness IT metics
Reducing Cost/Improve Productivity
10. Occurs whn a company develops unique differences in its products with th intenet t influence demand
The basic component of supply chain management
Chief Executive officer
Customer Relationship management(CRM)
Product differentiation
11. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Balanced scorecard
Informantion accuracy
The Five Forces Model
Buyer power
12. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Rivalry among existing competitors
Business process
Enhancing customer satisfaction
Data
13. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Environmental scannig
Buyer power
First-mover advantage
14. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Comptevive advantage
Chief knowldedge officer (CKO)
Information security
Value chain
15. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Brusiness process reengineering (BPR)
Environmental scannig
Automate
Threat of substitute products or services
16. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
SSL
Michael Porter
Usability
Threat of new entrants
17. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Threat of substitute products or services
Peter Drucker
Supply chain management(SCM)
18. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Balanced scorecard
Countefeit software
Rivalry among existing competitors
Customer Service
19. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Brusiness process reengineering (BPR)
Supply chain
Environmental scannig
Informantion accuracy
20. Website success solely is measure by
Amount of traffic
Comptevive advantage
Supply chain management(SCM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
21. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Business proess
Benchmarking
The basic component of supply chain management
Efficiency IT metrics
22. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Threat of new entrants
Customer Relationship management(CRM)
Countefeit software
Usability
23. What does CFO stands for
People
The Five Forces Model
Key performance indicators (KPIs)
Chief Financial Officer
24. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Brusiness process reengineering (BPR)
Chief privacy officer(CPO)
SCM software
Chief Financial Officer
25. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Information Discovery
Organizatonal Informaion Cultures
Information Technology (IT)
Informantion accuracy
26. Baseline values the system seesks to attain
Benchmarks
The basic component of supply chain management
Customer Relationship management(CRM)
Chief knowldedge officer (CKO)
27. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Customer Service
Benchmarks
Product differentiation
Chief knowldedge officer (CKO)
28. What Concerns CIOs the most?
Security breach
Business is always #1
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Enhancing customer satisfaction
29. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Effeciveness IT metics
Supply chain management(SCM)
Business proess
Customer Relationship management(CRM)
30. What does CIO stands for
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Key performance indicators (KPIs)
Chief Financial Officer
Chief Information Officer
31. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Management Information System (MIS)
Chief technology offiicer(CTO)
Business is always #1
Product differentiation
32. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Supply chain management(SCM)
SCM software
Organizatonal Informaion Cultures
Benchmarks
33. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Benchmarks
Switching costs
Business is always #1
34. To remain sucessful - and organizatios should use what?
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35. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Amount of traffic
Reducing Cost/Improve Productivity
Benchmarking
Automate
36. Is data converted into a meaninfgul and useful context.
Brusiness process reengineering (BPR)
Informaton
Loyalty programs
Comptevive advantage
37. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Business process
Business is always #1
Chief information officer
Chief security officer (CSO)
38. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Chief Executive officer
Efficiency IT metrics
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Supply chain management(SCM)
39. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Business proess
The basic component of supply chain management
Key performance indicators (KPIs)
Chief information officer
40. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Benchmarks
Chief Information Officer
Enterprise resource planning (ERP)
41. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Chief security officer (CSO)
Information security
Business is always #1
Management Information System (MIS)
42. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Usability
Data
G I G O
First-mover advantage
43. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Enterprise resource planning (ERP)
Informantion accuracy
Security breach
Threat of new entrants
44. The leading cause of downtime
Chief Information Officer
Software failure and human error
Supply chain
Chief security officer (CSO)
45. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
One of the greatest challenges today
Countefeit software
Michael Porter
Organizatonal Informaion Cultures
46. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Chief knowldedge officer (CKO)
Security breach
Balanced scorecard
Supplier power
47. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Information security
Supplier power
The Five Forces Model
Amount of traffic
48. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Supply chain
Enhancing customer satisfaction
Michael Porter
49. Reward customers based on th amount of business they do with a particuar organization.
Informantion accuracy
SCM software
First-mover advantage
Loyalty programs
50. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
SCM - CRM - ERP AND BPR
Chief Executive officer
Effeciveness IT metics
Supply chain
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