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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Information security
Informaton
One of the greatest challenges today
People
2. The 4 strategic initiatives
Supplier power
SCM - CRM - ERP AND BPR
Management Information System (MIS)
Business process
3. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Information Technology (IT)
Enhance Customer Satisfaction
Threat of new entrants
Security breach
4. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Loyalty programs
Supplier power
Supply chain
Threat of new entrants
5. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Rivalry among existing competitors
Business process
Countefeit software
Key performance indicators (KPIs)
6. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
People
Data
Manage - leader - communicator
Environmental scannig
7. What is on the mind of the CEO
Enhance Customer Satisfaction
Environmental scannig
Chief knowldedge officer (CKO)
Supplier power
8. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Supplier power
Enhancing customer satisfaction
SCM - CRM - ERP AND BPR
9. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Management Information System (MIS)
Chief security officer (CSO)
Chief technology offiicer(CTO)
Chief privacy officer(CPO)
10. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Chief security officer (CSO)
Automate
Brusiness process reengineering (BPR)
Chief knowldedge officer (CKO)
11. To remain sucessful - and organizatios should use what?
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12. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Comptevive advantage
Data
Management Information System (MIS)
13. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Efficiency IT metrics
Benchmarking
Usability
14. What does CEO stands for
Environmental scannig
Manage - leader - communicator
Chief Executive officer
The Five Forces Model
15. What does CFO stands for
Chief Financial Officer
Customer Service
People
Michael Porter
16. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Management Information System (MIS)
Enhance Customer Satisfaction
Chief privacy officer(CPO)
Product differentiation
17. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Automate
Chief Information Officer
Chief technology offiicer(CTO)
Environmental scannig
18. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Business proess
Threat of substitute products or services
Usability
19. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Key performance indicators (KPIs)
Business proess
Manage - leader - communicator
Balanced scorecard
20. What Concerns CIOs the most?
Enhancing customer satisfaction
Customer Service
Reducing Cost/Improve Productivity
Management Information System (MIS)
21. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Business proess
One of the greatest challenges today
Product differentiation
Chief technology offiicer(CTO)
22. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Effeciveness IT metics
Management Information System (MIS)
Manage - leader - communicator
23. Is data converted into a meaninfgul and useful context.
Balanced scorecard
G I G O
People
Informaton
24. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Information Discovery
Brusiness process reengineering (BPR)
Environmental scannig
25. Costs that can make customers relcutant to switch to another product or service
Value chain
Switching costs
The Five Forces Model
Business process
26. Is high when competition is fierce in a market and low when competition is more complacent
Chief technology offiicer(CTO)
Comptevive advantage
Rivalry among existing competitors
Benchmarks
27. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Data
Organizatonal Informaion Cultures
Supply chain management(SCM)
SSL
28. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Chief privacy officer(CPO)
Chief Information Officer
Effeciveness IT metics
Supply chain management(SCM)
29. What does CIO stands for
Business process
SCM - CRM - ERP AND BPR
Chief Information Officer
One of the greatest challenges today
30. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Enhance Customer Satisfaction
Informaton
Business is always #1
Countefeit software
31. The plans and goals of the IT department must align with the plans and goals of the organization.
Chief security officer (CSO)
Business is always #1
Threat of new entrants
Brusiness process reengineering (BPR)
32. Means Garbage In Garbage OUt
Chief technology offiicer(CTO)
G I G O
SCM - CRM - ERP AND BPR
SCM software
33. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Data
Informaton
Threat of substitute products or services
Product differentiation
34. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
SCM - CRM - ERP AND BPR
Manage - leader - communicator
Information Technology (IT)
Chief information officer
35. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Chief knowldedge officer (CKO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Organizatonal Informaion Cultures
One of the greatest challenges today
36. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Benchmarks
The Five Forces Model
Enhance Customer Satisfaction
Business process
37. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
SSL
First-mover advantage
Chief Operation Officer
Customer Relationship management(CRM)
38. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Enhance Customer Satisfaction
Product differentiation
Comptevive advantage
39. Reward customers based on th amount of business they do with a particuar organization.
Reducing Cost/Improve Productivity
Loyalty programs
Enterprise resource planning (ERP)
Brusiness process reengineering (BPR)
40. Baseline values the system seesks to attain
Benchmarks
Chief security officer (CSO)
Efficiency IT metrics
Organizatonal Informaion Cultures
41. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Balanced scorecard
Information security
Peter Drucker
Product differentiation
42. What does COO stands for
Automate
Amount of traffic
Information Technology (IT)
Chief Operation Officer
43. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Supply chain
Supplier power
Usability
Comptevive advantage
44. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Key performance indicators (KPIs)
SCM - CRM - ERP AND BPR
Chief Executive officer
Enterprise resource planning (ERP)
45. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
Chief technology offiicer(CTO)
Chief Operation Officer
Manage - leader - communicator
46. What is the function of CIO?
Manage - leader - communicator
Data
The basic component of supply chain management
Countefeit software
47. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Information Technology (IT)
Supply chain
Manage - leader - communicator
Management Information System (MIS)
48. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Rivalry among existing competitors
Balanced scorecard
Management Information System (MIS)
Chief knowldedge officer (CKO)
49. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Supply chain management(SCM)
G I G O
Chief Information Officer
Key performance indicators (KPIs)
50. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Information Discovery
Informaton
Value chain
Chief information officer