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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The leading cause of downtime
Manage - leader - communicator
Information security
Chief technology offiicer(CTO)
Software failure and human error
2. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief privacy officer(CPO)
First-mover advantage
Supply chain
Chief technology offiicer(CTO)
3. What is on the mind of the CEO
Chief knowldedge officer (CKO)
Enhance Customer Satisfaction
First-mover advantage
Reducing Cost/Improve Productivity
4. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Business proess
Informantion accuracy
Brusiness process reengineering (BPR)
Benchmarks
5. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Michael Porter
Enhancing customer satisfaction
Enterprise resource planning (ERP)
6. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
People
Buyer power
SCM software
Enhancing customer satisfaction
7. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Business process
Customer Relationship management(CRM)
Peter Drucker
Management Information System (MIS)
8. What does CEO stands for
Switching costs
Chief Financial Officer
Enhancing customer satisfaction
Chief Executive officer
9. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Benchmarking
Usability
Supply chain management(SCM)
Enhancing customer satisfaction
10. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Comptevive advantage
Threat of new entrants
Chief Information Officer
Chief Executive officer
11. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Chief Financial Officer
Effeciveness IT metics
Usability
Balanced scorecard
12. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Chief security officer (CSO)
Brusiness process reengineering (BPR)
Business is always #1
SSL
13. Mostly misuse by persons inside or outside an organization.
Countefeit software
Security breach
Informantion accuracy
Information security
14. Is high when competition is fierce in a market and low when competition is more complacent
Reducing Cost/Improve Productivity
Rivalry among existing competitors
Chief information officer
Supply chain
15. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Enterprise resource planning (ERP)
G I G O
Amount of traffic
16. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
The basic component of supply chain management
Countefeit software
Customer Relationship management(CRM)
Business proess
17. Reward customers based on th amount of business they do with a particuar organization.
Reducing Cost/Improve Productivity
Manage - leader - communicator
Benchmarking
Loyalty programs
18. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SCM software
Information security
Informantion accuracy
Comptevive advantage
19. Website success solely is measure by
Chief technology offiicer(CTO)
Enhancing customer satisfaction
Data
Amount of traffic
20. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Chief Financial Officer
G I G O
Chief security officer (CSO)
21. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Brusiness process reengineering (BPR)
Chief privacy officer(CPO)
Amount of traffic
Supplier power
22. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Chief privacy officer(CPO)
SSL
First-mover advantage
23. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Chief privacy officer(CPO)
G I G O
The basic component of supply chain management
Chief information officer
24. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Information security
Chief Financial Officer
Loyalty programs
25. Is data converted into a meaninfgul and useful context.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief Operation Officer
Informaton
Enhance Customer Satisfaction
26. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
SSL
Peter Drucker
SCM software
27. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Business proess
Chief Operation Officer
Enterprise resource planning (ERP)
28. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
Software failure and human error
Supply chain
Information Discovery
29. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Data
Automate
Chief Information Officer
30. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Efficiency IT metrics
Value chain
G I G O
Chief Executive officer
31. What does COO stands for
Peter Drucker
Efficiency IT metrics
Product differentiation
Chief Operation Officer
32. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Threat of substitute products or services
Benchmarks
Key performance indicators (KPIs)
Enhance Customer Satisfaction
33. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Buyer power
Chief Operation Officer
Supplier power
34. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Rivalry among existing competitors
The Five Forces Model
Supplier power
Business process
35. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Information Technology (IT)
Information security
Peter Drucker
36. What would be the Greatest Benefits for Information Technology?
Customer Service
G I G O
Security breach
Peter Drucker
37. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Reducing Cost/Improve Productivity
Customer Relationship management(CRM)
Chief privacy officer(CPO)
Automate
38. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Discovery
Informaton
Enhance Customer Satisfaction
Information Technology (IT)
39. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
People
Chief technology offiicer(CTO)
Business is always #1
40. What does CIO stands for
Efficiency IT metrics
Chief Information Officer
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Software failure and human error
41. Baseline values the system seesks to attain
Chief privacy officer(CPO)
Data
Benchmarks
Business is always #1
42. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Environmental scannig
Organizatonal Informaion Cultures
First-mover advantage
Data
43. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Supply chain
People
Countefeit software
Customer Relationship management(CRM)
44. Costs that can make customers relcutant to switch to another product or service
Michael Porter
Switching costs
Enhancing customer satisfaction
Key performance indicators (KPIs)
45. What Concerns CIOs the most?
Michael Porter
Enhancing customer satisfaction
Information Technology (IT)
Efficiency IT metrics
46. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Threat of new entrants
Informantion accuracy
Rivalry among existing competitors
Peter Drucker
47. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Management Information System (MIS)
Customer Relationship management(CRM)
Business process
48. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
First-mover advantage
Efficiency IT metrics
Rivalry among existing competitors
49. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Reducing Cost/Improve Productivity
Loyalty programs
Chief knowldedge officer (CKO)
SSL
50. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
Rivalry among existing competitors
Loyalty programs
Chief Executive officer