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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Environmental scannig
Effeciveness IT metics
Security breach
Manage - leader - communicator
2. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
People
Manage - leader - communicator
Organizatonal Informaion Cultures
Business proess
3. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Key performance indicators (KPIs)
Enhance Customer Satisfaction
SSL
SCM software
4. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief privacy officer(CPO)
Chief security officer (CSO)
Threat of substitute products or services
Chief technology offiicer(CTO)
5. Mostly misuse by persons inside or outside an organization.
Chief Information Officer
Information security
Usability
Enterprise resource planning (ERP)
6. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Software failure and human error
Customer Service
Management Information System (MIS)
Switching costs
7. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
People
SCM - CRM - ERP AND BPR
Brusiness process reengineering (BPR)
Chief Information Officer
8. What does CIO stands for
Key performance indicators (KPIs)
Enterprise resource planning (ERP)
Organizatonal Informaion Cultures
Chief Information Officer
9. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief security officer (CSO)
Key performance indicators (KPIs)
Supply chain
Threat of new entrants
10. What would be the Greatest Benefits for Information Technology?
SCM software
Enhance Customer Satisfaction
Enterprise resource planning (ERP)
Customer Service
11. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Chief Operation Officer
Chief security officer (CSO)
Business process
Value chain
12. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Rivalry among existing competitors
Effeciveness IT metics
SCM - CRM - ERP AND BPR
G I G O
13. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Comptevive advantage
Information Technology (IT)
Manage - leader - communicator
14. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Supply chain management(SCM)
People
Enterprise resource planning (ERP)
Chief Information Officer
15. Website success solely is measure by
Chief technology offiicer(CTO)
Amount of traffic
Efficiency IT metrics
Information security
16. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Supply chain management(SCM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
One of the greatest challenges today
17. What does CFO stands for
Chief Financial Officer
Threat of substitute products or services
Supplier power
G I G O
18. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
G I G O
Automate
The Five Forces Model
Business process
19. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Effeciveness IT metics
Information Technology (IT)
People
Peter Drucker
20. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
One of the greatest challenges today
First-mover advantage
Business process
Benchmarking
21. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
Reducing Cost/Improve Productivity
Enhancing customer satisfaction
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
22. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
First-mover advantage
Usability
Business proess
23. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Value chain
Comptevive advantage
Information Technology (IT)
Amount of traffic
24. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Efficiency IT metrics
Informantion accuracy
SCM software
Chief Information Officer
25. What is the function of CIO?
Chief Information Officer
Product differentiation
SSL
Manage - leader - communicator
26. What does COO stands for
Chief Operation Officer
Chief Executive officer
Efficiency IT metrics
Organizatonal Informaion Cultures
27. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
The basic component of supply chain management
SSL
One of the greatest challenges today
28. Costs that can make customers relcutant to switch to another product or service
Switching costs
Supply chain
Security breach
Chief security officer (CSO)
29. Is data converted into a meaninfgul and useful context.
Benchmarks
Information security
Supply chain
Informaton
30. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Informantion accuracy
Supply chain
The Five Forces Model
Reducing Cost/Improve Productivity
31. What Concerns CIOs the most?
People
Enhancing customer satisfaction
Supplier power
One of the greatest challenges today
32. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Informantion accuracy
Supply chain management(SCM)
Customer Relationship management(CRM)
Data
33. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Enhancing customer satisfaction
Enhance Customer Satisfaction
Organizatonal Informaion Cultures
Chief information officer
34. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Enhance Customer Satisfaction
Information Discovery
Chief security officer (CSO)
Balanced scorecard
35. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Peter Drucker
Switching costs
Comptevive advantage
Data
36. Reward customers based on th amount of business they do with a particuar organization.
SSL
Loyalty programs
Organizatonal Informaion Cultures
Chief privacy officer(CPO)
37. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Chief Operation Officer
Supply chain
Buyer power
38. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Amount of traffic
Supply chain management(SCM)
Environmental scannig
Switching costs
39. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Benchmarking
Chief Operation Officer
Chief information officer
Usability
40. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Chief privacy officer(CPO)
The Five Forces Model
Data
41. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Management Information System (MIS)
Information Technology (IT)
Buyer power
Business process
42. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Efficiency IT metrics
G I G O
Supplier power
The basic component of supply chain management
43. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
The Five Forces Model
Business process
Enhance Customer Satisfaction
44. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief security officer (CSO)
Key performance indicators (KPIs)
Chief knowldedge officer (CKO)
Manage - leader - communicator
45. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Countefeit software
The basic component of supply chain management
Customer Service
46. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Informaton
Reducing Cost/Improve Productivity
Product differentiation
Automate
47. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Chief Financial Officer
Automate
Chief technology offiicer(CTO)
Countefeit software
48. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
First-mover advantage
Information Discovery
Brusiness process reengineering (BPR)
Threat of new entrants
49. Means Garbage In Garbage OUt
Chief information officer
G I G O
Management Information System (MIS)
Chief security officer (CSO)
50. What does CEO stands for
Informantion accuracy
Brusiness process reengineering (BPR)
The basic component of supply chain management
Chief Executive officer