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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Mostly misuse by persons inside or outside an organization.
Usability
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Information security
Information Technology (IT)
2. What Concerns CIOs the most?
Chief technology offiicer(CTO)
Chief Executive officer
Switching costs
Enhancing customer satisfaction
3. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Information Technology (IT)
Countefeit software
Chief Executive officer
4. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Rivalry among existing competitors
Manage - leader - communicator
Usability
5. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Supplier power
Environmental scannig
Threat of substitute products or services
One of the greatest challenges today
6. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Business is always #1
Chief knowldedge officer (CKO)
Customer Relationship management(CRM)
Chief Financial Officer
7. The leading cause of downtime
Software failure and human error
Chief privacy officer(CPO)
Supply chain management(SCM)
Manage - leader - communicator
8. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Brusiness process reengineering (BPR)
Informaton
Chief knowldedge officer (CKO)
9. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Chief information officer
Supply chain management(SCM)
Benchmarks
Rivalry among existing competitors
10. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Supply chain management(SCM)
Product differentiation
Enhance Customer Satisfaction
Chief technology offiicer(CTO)
11. To remain sucessful - and organizatios should use what?
12. Is high when competition is fierce in a market and low when competition is more complacent
Supplier power
SCM - CRM - ERP AND BPR
Informantion accuracy
Rivalry among existing competitors
13. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Loyalty programs
Buyer power
Value chain
Supplier power
14. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
SCM - CRM - ERP AND BPR
Information Technology (IT)
One of the greatest challenges today
Amount of traffic
15. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Threat of substitute products or services
Brusiness process reengineering (BPR)
Software failure and human error
Supplier power
16. The plans and goals of the IT department must align with the plans and goals of the organization.
Reducing Cost/Improve Productivity
Business is always #1
Chief knowldedge officer (CKO)
Rivalry among existing competitors
17. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Amount of traffic
Efficiency IT metrics
Enterprise resource planning (ERP)
18. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Amount of traffic
Chief Operation Officer
Information Discovery
Environmental scannig
19. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Chief Operation Officer
Switching costs
Chief Information Officer
SSL
20. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Value chain
Supply chain
Chief technology offiicer(CTO)
Balanced scorecard
21. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Customer Service
Information Discovery
Comptevive advantage
Chief information officer
22. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Key performance indicators (KPIs)
Chief Operation Officer
Chief knowldedge officer (CKO)
Rivalry among existing competitors
23. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Supplier power
The basic component of supply chain management
Informantion accuracy
24. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Key performance indicators (KPIs)
Software failure and human error
SCM software
Supply chain
25. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief Information Officer
Key performance indicators (KPIs)
Information Technology (IT)
Customer Service
26. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information security
Business proess
Switching costs
Information Discovery
27. Baseline values the system seesks to attain
Benchmarks
Threat of substitute products or services
SCM - CRM - ERP AND BPR
Chief knowldedge officer (CKO)
28. What does CIO stands for
Chief Information Officer
Environmental scannig
Countefeit software
Management Information System (MIS)
29. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Enhancing customer satisfaction
People
Organizatonal Informaion Cultures
Loyalty programs
30. Effective communication between business personnel and IT personnel
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Balanced scorecard
The Five Forces Model
One of the greatest challenges today
31. Reward customers based on th amount of business they do with a particuar organization.
Enhancing customer satisfaction
Information Discovery
Loyalty programs
Enhance Customer Satisfaction
32. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Peter Drucker
Informantion accuracy
Supply chain management(SCM)
First-mover advantage
33. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Supplier power
Benchmarking
Rivalry among existing competitors
SSL
34. The 4 strategic initiatives
The basic component of supply chain management
Key performance indicators (KPIs)
SCM - CRM - ERP AND BPR
Enhance Customer Satisfaction
35. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
One of the greatest challenges today
Business is always #1
Chief Operation Officer
36. What is the function of CIO?
People
Chief security officer (CSO)
Manage - leader - communicator
Threat of substitute products or services
37. Is data converted into a meaninfgul and useful context.
First-mover advantage
Informaton
Software failure and human error
Informantion accuracy
38. What would be the Greatest Benefits for Information Technology?
Customer Service
Michael Porter
Chief Operation Officer
Enhancing customer satisfaction
39. Means Garbage In Garbage OUt
One of the greatest challenges today
G I G O
Loyalty programs
Chief Financial Officer
40. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
One of the greatest challenges today
Value chain
Management Information System (MIS)
Organizatonal Informaion Cultures
41. Costs that can make customers relcutant to switch to another product or service
Switching costs
Information security
Comptevive advantage
Customer Relationship management(CRM)
42. Website success solely is measure by
Enhancing customer satisfaction
Amount of traffic
Data
Information Technology (IT)
43. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief information officer
G I G O
Chief privacy officer(CPO)
The Five Forces Model
44. What is on the mind of the CEO
The basic component of supply chain management
Chief privacy officer(CPO)
Enhance Customer Satisfaction
Countefeit software
45. What does CEO stands for
Chief security officer (CSO)
SCM - CRM - ERP AND BPR
Chief Executive officer
Business is always #1
46. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Peter Drucker
Product differentiation
Chief privacy officer(CPO)
47. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Business process
Informantion accuracy
Switching costs
48. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
G I G O
Chief information officer
Supplier power
Usability
49. Out of the Relationship among People - Information - and Information Technology which one is the most important?
SSL
G I G O
People
Informaton
50. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Switching costs
Usability
Efficiency IT metrics
SCM software