SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Threat of new entrants
Effeciveness IT metics
Amount of traffic
Data
2. What does CEO stands for
Buyer power
Key performance indicators (KPIs)
Automate
Chief Executive officer
3. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
The Five Forces Model
Benchmarks
Informaton
Chief security officer (CSO)
4. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Reducing Cost/Improve Productivity
Benchmarking
One of the greatest challenges today
Automate
5. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Enhance Customer Satisfaction
Reducing Cost/Improve Productivity
G I G O
6. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Usability
Key performance indicators (KPIs)
Michael Porter
SCM - CRM - ERP AND BPR
7. Reward customers based on th amount of business they do with a particuar organization.
G I G O
Environmental scannig
Security breach
Loyalty programs
8. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Michael Porter
Informantion accuracy
Countefeit software
Enhancing customer satisfaction
9. The plans and goals of the IT department must align with the plans and goals of the organization.
People
Business is always #1
Informaton
G I G O
10. What is on the mind of the CEO
Balanced scorecard
Business is always #1
Enhance Customer Satisfaction
Information Technology (IT)
11. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
First-mover advantage
Business proess
Benchmarking
Amount of traffic
12. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Product differentiation
Information Discovery
Enhance Customer Satisfaction
Value chain
13. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Michael Porter
Chief Information Officer
One of the greatest challenges today
Information Technology (IT)
14. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Customer Service
Business process
One of the greatest challenges today
Comptevive advantage
15. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Key performance indicators (KPIs)
Enterprise resource planning (ERP)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief Financial Officer
16. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Informantion accuracy
Benchmarking
Switching costs
Enhancing customer satisfaction
17. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Value chain
Business proess
Information Discovery
18. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
One of the greatest challenges today
Informaton
Manage - leader - communicator
19. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
People
Chief Financial Officer
Data
The Five Forces Model
20. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Threat of substitute products or services
Value chain
SSL
21. What does COO stands for
Software failure and human error
Chief Operation Officer
SCM - CRM - ERP AND BPR
Benchmarks
22. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Chief Operation Officer
Organizatonal Informaion Cultures
Chief Financial Officer
Security breach
23. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Chief security officer (CSO)
Threat of substitute products or services
Reducing Cost/Improve Productivity
Rivalry among existing competitors
24. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Customer Relationship management(CRM)
Chief technology offiicer(CTO)
Michael Porter
25. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Loyalty programs
SCM software
Supply chain management(SCM)
The basic component of supply chain management
26. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Supply chain management(SCM)
Chief Information Officer
Effeciveness IT metics
Efficiency IT metrics
27. Means Garbage In Garbage OUt
Countefeit software
Information security
Customer Service
G I G O
28. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
G I G O
Enhance Customer Satisfaction
Enterprise resource planning (ERP)
29. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Benchmarks
G I G O
Brusiness process reengineering (BPR)
Key performance indicators (KPIs)
30. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Customer Relationship management(CRM)
Informantion accuracy
Chief Information Officer
31. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Chief privacy officer(CPO)
Supply chain
Enterprise resource planning (ERP)
32. To remain sucessful - and organizatios should use what?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
33. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Product differentiation
Organizatonal Informaion Cultures
Value chain
Manage - leader - communicator
34. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Effeciveness IT metics
Management Information System (MIS)
Supply chain management(SCM)
Supply chain
35. Is data converted into a meaninfgul and useful context.
Security breach
Chief knowldedge officer (CKO)
Key performance indicators (KPIs)
Informaton
36. What does CIO stands for
Amount of traffic
The basic component of supply chain management
Switching costs
Chief Information Officer
37. What is the function of CIO?
Information Discovery
Data
Manage - leader - communicator
Chief privacy officer(CPO)
38. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Supplier power
Information Discovery
Comptevive advantage
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
39. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
SSL
One of the greatest challenges today
Customer Relationship management(CRM)
Management Information System (MIS)
40. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
People
Chief Financial Officer
Value chain
41. What Concerns CIOs the most?
One of the greatest challenges today
Brusiness process reengineering (BPR)
People
Enhancing customer satisfaction
42. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Comptevive advantage
Chief knowldedge officer (CKO)
Chief technology offiicer(CTO)
Rivalry among existing competitors
43. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief Executive officer
Chief information officer
Chief Financial Officer
Management Information System (MIS)
44. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Business is always #1
The basic component of supply chain management
Data
Chief Executive officer
45. The leading cause of downtime
Chief knowldedge officer (CKO)
Chief Operation Officer
Software failure and human error
Business proess
46. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Rivalry among existing competitors
SCM software
People
Usability
47. What does CFO stands for
Chief Financial Officer
Balanced scorecard
Customer Service
Usability
48. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Information security
Threat of new entrants
First-mover advantage
Switching costs
49. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Chief technology offiicer(CTO)
People
Enhancing customer satisfaction
50. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Customer Service
Usability
Chief Information Officer
Informantion accuracy