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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Mostly misuse by persons inside or outside an organization.
Information security
First-mover advantage
Chief security officer (CSO)
People
2. Website success solely is measure by
Enterprise resource planning (ERP)
Amount of traffic
Information Technology (IT)
The Five Forces Model
3. What information technology projects goals has the most value?
Organizatonal Informaion Cultures
Threat of new entrants
Reducing Cost/Improve Productivity
Chief Executive officer
4. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Enhancing customer satisfaction
Value chain
Product differentiation
Usability
5. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
Balanced scorecard
Brusiness process reengineering (BPR)
Usability
6. The plans and goals of the IT department must align with the plans and goals of the organization.
Enterprise resource planning (ERP)
Software failure and human error
Business is always #1
Manage - leader - communicator
7. Is high when competition is fierce in a market and low when competition is more complacent
Comptevive advantage
Rivalry among existing competitors
Chief privacy officer(CPO)
Chief Financial Officer
8. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Information Discovery
Benchmarks
Product differentiation
Business process
9. What is the function of CIO?
Software failure and human error
Manage - leader - communicator
SSL
Key performance indicators (KPIs)
10. Reward customers based on th amount of business they do with a particuar organization.
One of the greatest challenges today
Amount of traffic
Chief knowldedge officer (CKO)
Loyalty programs
11. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Chief Information Officer
Customer Relationship management(CRM)
Chief privacy officer(CPO)
SCM software
12. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Supply chain
Benchmarks
Efficiency IT metrics
Business process
13. What does CEO stands for
Business process
Chief Executive officer
Peter Drucker
Enterprise resource planning (ERP)
14. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
G I G O
Rivalry among existing competitors
Peter Drucker
Comptevive advantage
15. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Manage - leader - communicator
Informantion accuracy
People
Loyalty programs
16. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Chief Financial Officer
Organizatonal Informaion Cultures
Business proess
Benchmarking
17. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Organizatonal Informaion Cultures
Threat of new entrants
Supplier power
Buyer power
18. Costs that can make customers relcutant to switch to another product or service
Switching costs
Chief information officer
Chief technology offiicer(CTO)
Manage - leader - communicator
19. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Environmental scannig
Management Information System (MIS)
Enhance Customer Satisfaction
20. What would be the Greatest Benefits for Information Technology?
One of the greatest challenges today
The basic component of supply chain management
Data
Customer Service
21. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Environmental scannig
Threat of substitute products or services
Efficiency IT metrics
Customer Relationship management(CRM)
22. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Chief knowldedge officer (CKO)
Informaton
Usability
23. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Reducing Cost/Improve Productivity
Efficiency IT metrics
Peter Drucker
Security breach
24. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
The basic component of supply chain management
Supply chain
Chief Financial Officer
25. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Informaton
Chief information officer
Enhance Customer Satisfaction
Chief knowldedge officer (CKO)
26. What does CFO stands for
SCM - CRM - ERP AND BPR
Comptevive advantage
Chief Financial Officer
Organizatonal Informaion Cultures
27. What does COO stands for
Balanced scorecard
Software failure and human error
Benchmarking
Chief Operation Officer
28. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Product differentiation
G I G O
Chief privacy officer(CPO)
SSL
29. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Business process
Management Information System (MIS)
Information Discovery
G I G O
30. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
The basic component of supply chain management
Usability
Enhance Customer Satisfaction
Information Discovery
31. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Organizatonal Informaion Cultures
The basic component of supply chain management
Data
Benchmarking
32. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Countefeit software
Business process
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
33. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Supplier power
Chief knowldedge officer (CKO)
Customer Service
34. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Supplier power
One of the greatest challenges today
SCM software
Informantion accuracy
35. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Business process
Information security
Environmental scannig
Rivalry among existing competitors
36. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Threat of substitute products or services
Information Technology (IT)
Security breach
37. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Chief knowldedge officer (CKO)
Supplier power
Usability
38. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Threat of new entrants
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Supplier power
Enterprise resource planning (ERP)
39. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Security breach
Automate
Management Information System (MIS)
40. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Reducing Cost/Improve Productivity
Supply chain
Automate
Key performance indicators (KPIs)
41. Is data converted into a meaninfgul and useful context.
Michael Porter
SCM software
Chief technology offiicer(CTO)
Informaton
42. Means Garbage In Garbage OUt
Management Information System (MIS)
First-mover advantage
G I G O
Reducing Cost/Improve Productivity
43. Baseline values the system seesks to attain
Chief security officer (CSO)
Security breach
Benchmarks
Information Discovery
44. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
SCM - CRM - ERP AND BPR
Chief Operation Officer
Value chain
Chief knowldedge officer (CKO)
45. The leading cause of downtime
Data
Chief Financial Officer
Amount of traffic
Software failure and human error
46. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Enterprise resource planning (ERP)
Informaton
Efficiency IT metrics
Data
47. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Security breach
Chief information officer
Chief privacy officer(CPO)
Buyer power
48. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Enterprise resource planning (ERP)
Threat of new entrants
Efficiency IT metrics
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
49. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Enterprise resource planning (ERP)
Chief Operation Officer
Manage - leader - communicator
First-mover advantage
50. What is on the mind of the CEO
Information Technology (IT)
Enhance Customer Satisfaction
SCM - CRM - ERP AND BPR
Manage - leader - communicator