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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the function of CIO?
Manage - leader - communicator
Chief privacy officer(CPO)
Switching costs
G I G O
2. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Information Technology (IT)
Supply chain management(SCM)
Information Discovery
3. What does CIO stands for
Value chain
Manage - leader - communicator
Business process
Chief Information Officer
4. To remain sucessful - and organizatios should use what?
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5. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Environmental scannig
Data
Supply chain management(SCM)
Automate
6. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Information Discovery
Organizatonal Informaion Cultures
Chief Financial Officer
Software failure and human error
7. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Software failure and human error
Automate
Supplier power
Chief knowldedge officer (CKO)
8. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Data
Chief Information Officer
G I G O
Environmental scannig
9. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Automate
Chief Executive officer
Informantion accuracy
Customer Service
10. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
SCM - CRM - ERP AND BPR
Chief technology offiicer(CTO)
Supply chain
Benchmarking
11. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Enhance Customer Satisfaction
Brusiness process reengineering (BPR)
Data
Amount of traffic
12. Is high when competition is fierce in a market and low when competition is more complacent
The basic component of supply chain management
Switching costs
Rivalry among existing competitors
Business process
13. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Chief knowldedge officer (CKO)
Information Technology (IT)
The Five Forces Model
14. What does CFO stands for
Peter Drucker
Software failure and human error
Management Information System (MIS)
Chief Financial Officer
15. The leading cause of downtime
Business is always #1
Software failure and human error
Chief technology offiicer(CTO)
Switching costs
16. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Automate
Peter Drucker
Manage - leader - communicator
Benchmarks
17. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Chief information officer
SCM - CRM - ERP AND BPR
Michael Porter
18. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Business proess
Threat of substitute products or services
Chief privacy officer(CPO)
Enhancing customer satisfaction
19. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Chief Operation Officer
Amount of traffic
Supply chain
Automate
20. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Rivalry among existing competitors
Buyer power
Information security
Comptevive advantage
21. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief Operation Officer
Key performance indicators (KPIs)
Amount of traffic
Comptevive advantage
22. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Security breach
Enhance Customer Satisfaction
The basic component of supply chain management
SSL
23. Costs that can make customers relcutant to switch to another product or service
Switching costs
Enhance Customer Satisfaction
Amount of traffic
Chief technology offiicer(CTO)
24. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Information Discovery
Chief Operation Officer
SCM software
Switching costs
25. The plans and goals of the IT department must align with the plans and goals of the organization.
Informaton
Chief knowldedge officer (CKO)
G I G O
Business is always #1
26. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Supply chain
Benchmarking
Brusiness process reengineering (BPR)
Business process
27. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
One of the greatest challenges today
Chief security officer (CSO)
Chief Financial Officer
First-mover advantage
28. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Efficiency IT metrics
Business process
Information Discovery
SCM software
29. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
The Five Forces Model
Management Information System (MIS)
Benchmarks
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
30. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Information Technology (IT)
Information security
Benchmarks
31. What is on the mind of the CEO
Informantion accuracy
Threat of substitute products or services
Enhance Customer Satisfaction
SSL
32. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Chief Executive officer
Product differentiation
Benchmarking
Brusiness process reengineering (BPR)
33. The 4 strategic initiatives
Balanced scorecard
Chief privacy officer(CPO)
Organizatonal Informaion Cultures
SCM - CRM - ERP AND BPR
34. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Benchmarking
Threat of new entrants
Management Information System (MIS)
Loyalty programs
35. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Switching costs
Brusiness process reengineering (BPR)
Efficiency IT metrics
Information Technology (IT)
36. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Product differentiation
Chief Financial Officer
Buyer power
Information security
37. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Automate
Business process
Supply chain
Chief knowldedge officer (CKO)
38. What does COO stands for
Chief Operation Officer
Effeciveness IT metics
Peter Drucker
Chief Information Officer
39. Is data converted into a meaninfgul and useful context.
G I G O
Buyer power
Software failure and human error
Informaton
40. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Switching costs
Enhancing customer satisfaction
Manage - leader - communicator
Chief information officer
41. Baseline values the system seesks to attain
Chief Information Officer
Chief Financial Officer
SCM - CRM - ERP AND BPR
Benchmarks
42. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Threat of new entrants
Switching costs
The basic component of supply chain management
Efficiency IT metrics
43. What would be the Greatest Benefits for Information Technology?
Switching costs
Customer Service
Business proess
Customer Relationship management(CRM)
44. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Business process
Product differentiation
Usability
Countefeit software
45. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Peter Drucker
Enhance Customer Satisfaction
Chief privacy officer(CPO)
46. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Countefeit software
Chief Financial Officer
Threat of substitute products or services
One of the greatest challenges today
47. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Business proess
Informaton
Balanced scorecard
Chief privacy officer(CPO)
48. Website success solely is measure by
Buyer power
Effeciveness IT metics
Supply chain management(SCM)
Amount of traffic
49. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Information security
Information Technology (IT)
Management Information System (MIS)
Customer Relationship management(CRM)
50. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Switching costs
Chief Information Officer
SSL
Enterprise resource planning (ERP)