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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What information technology projects goals has the most value?
SCM software
Reducing Cost/Improve Productivity
The Five Forces Model
Enhancing customer satisfaction
2. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Information Discovery
Buyer power
Automate
Usability
3. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarks
Manage - leader - communicator
Countefeit software
Benchmarking
4. What would be the Greatest Benefits for Information Technology?
Benchmarking
Enhance Customer Satisfaction
Chief Information Officer
Customer Service
5. Effective communication between business personnel and IT personnel
One of the greatest challenges today
The Five Forces Model
Supply chain management(SCM)
Customer Service
6. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Usability
SCM software
Chief privacy officer(CPO)
Rivalry among existing competitors
7. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Chief Operation Officer
Supply chain management(SCM)
Automate
8. Mostly misuse by persons inside or outside an organization.
Informaton
Information security
Countefeit software
Chief Information Officer
9. Reward customers based on th amount of business they do with a particuar organization.
Key performance indicators (KPIs)
Chief security officer (CSO)
Loyalty programs
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
10. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Switching costs
Automate
Peter Drucker
Customer Relationship management(CRM)
11. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Value chain
Comptevive advantage
Software failure and human error
First-mover advantage
12. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Chief information officer
The Five Forces Model
SSL
Key performance indicators (KPIs)
13. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Supplier power
Information security
Business process
Usability
14. What does CEO stands for
Organizatonal Informaion Cultures
Enterprise resource planning (ERP)
Chief Executive officer
Chief Information Officer
15. What does CIO stands for
Information Discovery
Chief Operation Officer
Chief Information Officer
The basic component of supply chain management
16. Is data converted into a meaninfgul and useful context.
The basic component of supply chain management
Chief knowldedge officer (CKO)
Peter Drucker
Informaton
17. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Security breach
Supplier power
Informaton
Efficiency IT metrics
18. The 4 strategic initiatives
Peter Drucker
Management Information System (MIS)
Business proess
SCM - CRM - ERP AND BPR
19. What does COO stands for
Business process
Chief Operation Officer
Buyer power
Supply chain
20. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Information Technology (IT)
Chief information officer
Security breach
Threat of new entrants
21. Costs that can make customers relcutant to switch to another product or service
Enhance Customer Satisfaction
Business process
Switching costs
The Five Forces Model
22. What does CFO stands for
Loyalty programs
Supplier power
Management Information System (MIS)
Chief Financial Officer
23. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Benchmarking
Countefeit software
Chief Information Officer
Enhancing customer satisfaction
24. What is on the mind of the CEO
Value chain
Business is always #1
Enhance Customer Satisfaction
Threat of substitute products or services
25. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
SCM - CRM - ERP AND BPR
Supply chain management(SCM)
Data
26. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Chief Financial Officer
Chief Executive officer
Efficiency IT metrics
27. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Brusiness process reengineering (BPR)
First-mover advantage
One of the greatest challenges today
Enterprise resource planning (ERP)
28. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Chief technology offiicer(CTO)
Business process
SCM software
The Five Forces Model
29. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Supplier power
Michael Porter
Supply chain
30. Baseline values the system seesks to attain
Chief information officer
Benchmarks
Information Technology (IT)
Customer Service
31. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Management Information System (MIS)
Supply chain
Switching costs
Benchmarking
32. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Amount of traffic
One of the greatest challenges today
People
33. Is high when competition is fierce in a market and low when competition is more complacent
Enhancing customer satisfaction
Countefeit software
Organizatonal Informaion Cultures
Rivalry among existing competitors
34. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Benchmarks
Chief Information Officer
SSL
Chief security officer (CSO)
35. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Management Information System (MIS)
Information security
The Five Forces Model
Threat of new entrants
36. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Chief Operation Officer
Product differentiation
Supply chain management(SCM)
Loyalty programs
37. Means Garbage In Garbage OUt
Peter Drucker
G I G O
Business proess
Manage - leader - communicator
38. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
The Five Forces Model
First-mover advantage
SSL
Buyer power
39. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Environmental scannig
Data
Value chain
Buyer power
40. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Informaton
Peter Drucker
Value chain
Buyer power
41. What Concerns CIOs the most?
Benchmarking
Enhancing customer satisfaction
Chief Information Officer
Chief Operation Officer
42. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
First-mover advantage
Chief Financial Officer
Business process
43. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Customer Relationship management(CRM)
Comptevive advantage
Enhance Customer Satisfaction
Supply chain management(SCM)
44. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Informantion accuracy
Chief technology offiicer(CTO)
Switching costs
Threat of new entrants
45. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Business is always #1
Management Information System (MIS)
Customer Relationship management(CRM)
Security breach
46. To remain sucessful - and organizatios should use what?
47. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Data
Automate
Information security
48. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Balanced scorecard
Information Technology (IT)
Data
Key performance indicators (KPIs)
49. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Customer Service
Product differentiation
Countefeit software
Balanced scorecard
50. Website success solely is measure by
Organizatonal Informaion Cultures
Manage - leader - communicator
Amount of traffic
Chief knowldedge officer (CKO)