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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Reducing Cost/Improve Productivity
Chief knowldedge officer (CKO)
Enhance Customer Satisfaction
Balanced scorecard
2. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Threat of new entrants
People
Supplier power
3. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Customer Relationship management(CRM)
Effeciveness IT metics
Michael Porter
Amount of traffic
4. What would be the Greatest Benefits for Information Technology?
Manage - leader - communicator
Customer Relationship management(CRM)
People
Customer Service
5. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Usability
Chief security officer (CSO)
Threat of substitute products or services
Automate
6. What Concerns CIOs the most?
First-mover advantage
Chief knowldedge officer (CKO)
Key performance indicators (KPIs)
Enhancing customer satisfaction
7. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Usability
Countefeit software
Information Discovery
8. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Threat of new entrants
Supplier power
The Five Forces Model
9. Mostly misuse by persons inside or outside an organization.
Business proess
Software failure and human error
Information security
Data
10. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Customer Relationship management(CRM)
Chief Executive officer
Comptevive advantage
Data
11. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Supply chain
Organizatonal Informaion Cultures
Reducing Cost/Improve Productivity
12. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Chief security officer (CSO)
Value chain
Chief Information Officer
Countefeit software
13. Is high when competition is fierce in a market and low when competition is more complacent
Reducing Cost/Improve Productivity
Chief privacy officer(CPO)
The Five Forces Model
Rivalry among existing competitors
14. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Loyalty programs
Business proess
Customer Service
Chief technology offiicer(CTO)
15. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
The Five Forces Model
Chief Executive officer
Chief knowldedge officer (CKO)
SSL
16. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Chief security officer (CSO)
Usability
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Business proess
17. What does CIO stands for
SCM - CRM - ERP AND BPR
Business process
Chief Information Officer
Threat of new entrants
18. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Rivalry among existing competitors
Security breach
Enhancing customer satisfaction
Information Technology (IT)
19. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
One of the greatest challenges today
Value chain
Information Discovery
Buyer power
20. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
Customer Relationship management(CRM)
Chief information officer
Informaton
21. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Amount of traffic
Countefeit software
The basic component of supply chain management
Chief security officer (CSO)
22. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief privacy officer(CPO)
Product differentiation
Business proess
Enterprise resource planning (ERP)
23. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Usability
One of the greatest challenges today
Efficiency IT metrics
Chief Executive officer
24. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Informantion accuracy
Customer Service
Benchmarking
Business process
25. What does CFO stands for
Chief Financial Officer
Value chain
Buyer power
One of the greatest challenges today
26. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Rivalry among existing competitors
Loyalty programs
Threat of new entrants
Enhance Customer Satisfaction
27. To remain sucessful - and organizatios should use what?
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28. Means Garbage In Garbage OUt
Chief technology offiicer(CTO)
G I G O
Information Technology (IT)
Reducing Cost/Improve Productivity
29. What information technology projects goals has the most value?
Software failure and human error
Chief Financial Officer
Chief security officer (CSO)
Reducing Cost/Improve Productivity
30. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Information Technology (IT)
Switching costs
Michael Porter
31. What does COO stands for
First-mover advantage
Amount of traffic
Chief Operation Officer
Chief Financial Officer
32. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Environmental scannig
Chief privacy officer(CPO)
Peter Drucker
33. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Environmental scannig
First-mover advantage
Business proess
Business process
34. What is the function of CIO?
Software failure and human error
Business process
Manage - leader - communicator
Chief Information Officer
35. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Supply chain management(SCM)
Usability
Threat of substitute products or services
Comptevive advantage
36. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Loyalty programs
Supply chain
Peter Drucker
Enhance Customer Satisfaction
37. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Management Information System (MIS)
Chief privacy officer(CPO)
Customer Relationship management(CRM)
People
38. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Chief technology offiicer(CTO)
Business process
Countefeit software
Enhancing customer satisfaction
39. Baseline values the system seesks to attain
Enhancing customer satisfaction
Information security
Benchmarks
Enterprise resource planning (ERP)
40. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Threat of new entrants
Enhancing customer satisfaction
Peter Drucker
Switching costs
41. Is data converted into a meaninfgul and useful context.
One of the greatest challenges today
Effeciveness IT metics
Environmental scannig
Informaton
42. Costs that can make customers relcutant to switch to another product or service
Informantion accuracy
G I G O
The basic component of supply chain management
Switching costs
43. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Rivalry among existing competitors
Informaton
Organizatonal Informaion Cultures
Efficiency IT metrics
44. The plans and goals of the IT department must align with the plans and goals of the organization.
Supply chain
Amount of traffic
Business is always #1
People
45. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Manage - leader - communicator
Security breach
Chief technology offiicer(CTO)
46. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
One of the greatest challenges today
Security breach
Informaton
Supply chain
47. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Information security
Business process
Chief Operation Officer
48. Website success solely is measure by
Amount of traffic
Customer Service
Chief Operation Officer
Information Technology (IT)
49. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Customer Service
Brusiness process reengineering (BPR)
Chief Financial Officer
Data
50. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
SSL
Threat of substitute products or services
Enhance Customer Satisfaction
Environmental scannig