SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
One of the greatest challenges today
Value chain
G I G O
2. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Supply chain
Value chain
Chief information officer
Buyer power
3. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information security
Efficiency IT metrics
Information Discovery
Buyer power
4. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Balanced scorecard
Supply chain
Chief Operation Officer
5. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Software failure and human error
Brusiness process reengineering (BPR)
Customer Service
6. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Countefeit software
Enhance Customer Satisfaction
Environmental scannig
The basic component of supply chain management
7. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Product differentiation
Peter Drucker
The Five Forces Model
Manage - leader - communicator
8. Is data converted into a meaninfgul and useful context.
G I G O
Brusiness process reengineering (BPR)
Information security
Informaton
9. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Switching costs
Buyer power
The basic component of supply chain management
Organizatonal Informaion Cultures
10. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
SCM - CRM - ERP AND BPR
Reducing Cost/Improve Productivity
Automate
Security breach
11. Baseline values the system seesks to attain
SSL
Benchmarks
Manage - leader - communicator
The Five Forces Model
12. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Chief privacy officer(CPO)
Customer Relationship management(CRM)
Environmental scannig
Informantion accuracy
13. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Informantion accuracy
Chief technology offiicer(CTO)
Balanced scorecard
Data
14. What does COO stands for
Supplier power
Information Technology (IT)
Chief Operation Officer
Security breach
15. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Organizatonal Informaion Cultures
Business process
Enhancing customer satisfaction
Key performance indicators (KPIs)
16. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Benchmarking
Management Information System (MIS)
First-mover advantage
Chief privacy officer(CPO)
17. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Informantion accuracy
Key performance indicators (KPIs)
Chief information officer
The basic component of supply chain management
18. A famous management guru - once stated that if you cannot measure it - you cannot manage it
The Five Forces Model
SSL
Peter Drucker
SCM - CRM - ERP AND BPR
19. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Peter Drucker
Reducing Cost/Improve Productivity
Chief Financial Officer
Product differentiation
20. What Concerns CIOs the most?
Software failure and human error
Enhancing customer satisfaction
Benchmarking
SCM - CRM - ERP AND BPR
21. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Business process
Peter Drucker
Chief technology offiicer(CTO)
Chief Financial Officer
22. To remain sucessful - and organizatios should use what?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
23. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Loyalty programs
Usability
SCM - CRM - ERP AND BPR
Effeciveness IT metics
24. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Business proess
Product differentiation
Software failure and human error
Balanced scorecard
25. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Benchmarks
Information Discovery
Chief knowldedge officer (CKO)
Enhance Customer Satisfaction
26. Means Garbage In Garbage OUt
Product differentiation
Business proess
G I G O
Informantion accuracy
27. What does CIO stands for
Chief privacy officer(CPO)
Data
People
Chief Information Officer
28. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief Executive officer
Buyer power
Peter Drucker
Supplier power
29. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Chief Financial Officer
Threat of substitute products or services
Amount of traffic
30. What information technology projects goals has the most value?
Information security
Michael Porter
Reducing Cost/Improve Productivity
Peter Drucker
31. Reward customers based on th amount of business they do with a particuar organization.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Michael Porter
Loyalty programs
First-mover advantage
32. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
First-mover advantage
Key performance indicators (KPIs)
Security breach
Data
33. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Usability
Business proess
Brusiness process reengineering (BPR)
34. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Automate
Efficiency IT metrics
Environmental scannig
Countefeit software
35. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Usability
Benchmarks
SCM - CRM - ERP AND BPR
36. Mostly misuse by persons inside or outside an organization.
Management Information System (MIS)
Information security
Chief security officer (CSO)
Buyer power
37. What is on the mind of the CEO
First-mover advantage
Information Discovery
Chief information officer
Enhance Customer Satisfaction
38. What does CFO stands for
Usability
Threat of new entrants
Brusiness process reengineering (BPR)
Chief Financial Officer
39. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Manage - leader - communicator
Chief Financial Officer
Buyer power
Balanced scorecard
40. What does CEO stands for
Organizatonal Informaion Cultures
Switching costs
Chief Executive officer
Software failure and human error
41. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Balanced scorecard
Loyalty programs
Chief security officer (CSO)
Michael Porter
42. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
Enhance Customer Satisfaction
Customer Service
Chief Information Officer
43. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
First-mover advantage
Amount of traffic
One of the greatest challenges today
Brusiness process reengineering (BPR)
44. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Value chain
First-mover advantage
SCM - CRM - ERP AND BPR
Automate
45. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
SSL
Benchmarking
Enhancing customer satisfaction
Rivalry among existing competitors
46. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Usability
The basic component of supply chain management
Benchmarks
Enterprise resource planning (ERP)
47. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Balanced scorecard
Chief information officer
People
48. Website success solely is measure by
Amount of traffic
SSL
Manage - leader - communicator
Information Discovery
49. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Loyalty programs
Informantion accuracy
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
The basic component of supply chain management
50. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Software failure and human error
People
Enterprise resource planning (ERP)
Business proess