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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What would be the Greatest Benefits for Information Technology?
Security breach
Customer Service
Data
Business process
2. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Chief knowldedge officer (CKO)
Chief Operation Officer
Usability
Information Discovery
3. What is the function of CIO?
One of the greatest challenges today
Enhance Customer Satisfaction
Product differentiation
Manage - leader - communicator
4. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Value chain
Environmental scannig
Customer Relationship management(CRM)
SCM software
5. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Information Discovery
Chief privacy officer(CPO)
The basic component of supply chain management
Software failure and human error
6. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Countefeit software
The Five Forces Model
Supply chain management(SCM)
Chief Executive officer
7. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Efficiency IT metrics
Value chain
G I G O
8. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
SSL
Buyer power
Enhance Customer Satisfaction
Chief information officer
9. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Comptevive advantage
Automate
Buyer power
Threat of substitute products or services
10. The 4 strategic initiatives
Chief Financial Officer
Threat of new entrants
SCM - CRM - ERP AND BPR
Chief Information Officer
11. What Concerns CIOs the most?
Countefeit software
Enhancing customer satisfaction
Peter Drucker
Management Information System (MIS)
12. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Supply chain management(SCM)
Manage - leader - communicator
Effeciveness IT metics
13. What does CFO stands for
Chief Financial Officer
Value chain
Benchmarking
Supplier power
14. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Chief Executive officer
Product differentiation
Buyer power
15. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Business proess
Chief Information Officer
Customer Relationship management(CRM)
Enterprise resource planning (ERP)
16. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Information Technology (IT)
Efficiency IT metrics
Supply chain
Business proess
17. To remain sucessful - and organizatios should use what?
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18. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Chief information officer
Enhancing customer satisfaction
Rivalry among existing competitors
19. Effective communication between business personnel and IT personnel
Informantion accuracy
One of the greatest challenges today
Security breach
Balanced scorecard
20. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Enhancing customer satisfaction
Threat of new entrants
Chief security officer (CSO)
Usability
21. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Threat of new entrants
Enterprise resource planning (ERP)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Information Technology (IT)
22. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Software failure and human error
Usability
First-mover advantage
SSL
23. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Usability
Information security
Chief technology offiicer(CTO)
Supply chain
24. Costs that can make customers relcutant to switch to another product or service
People
Switching costs
Chief privacy officer(CPO)
Business proess
25. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
First-mover advantage
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief security officer (CSO)
Effeciveness IT metics
26. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Information security
Security breach
Supplier power
Management Information System (MIS)
27. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Software failure and human error
Manage - leader - communicator
Chief Information Officer
28. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Information Technology (IT)
Environmental scannig
Efficiency IT metrics
Management Information System (MIS)
29. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Information security
Chief Information Officer
First-mover advantage
30. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Chief Operation Officer
Informaton
Chief security officer (CSO)
31. Website success solely is measure by
Chief privacy officer(CPO)
Amount of traffic
Chief knowldedge officer (CKO)
Brusiness process reengineering (BPR)
32. What does CIO stands for
Chief Information Officer
Manage - leader - communicator
SSL
Reducing Cost/Improve Productivity
33. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Buyer power
First-mover advantage
One of the greatest challenges today
Brusiness process reengineering (BPR)
34. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Chief privacy officer(CPO)
Data
Efficiency IT metrics
Threat of substitute products or services
35. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
The basic component of supply chain management
Chief Operation Officer
Information Technology (IT)
Chief knowldedge officer (CKO)
36. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Rivalry among existing competitors
Customer Service
Michael Porter
37. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
G I G O
Value chain
Chief information officer
Supply chain
38. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Product differentiation
Threat of substitute products or services
Enterprise resource planning (ERP)
Supplier power
39. Means Garbage In Garbage OUt
Reducing Cost/Improve Productivity
G I G O
Enterprise resource planning (ERP)
Manage - leader - communicator
40. Mostly misuse by persons inside or outside an organization.
Customer Service
Information Technology (IT)
Information security
Manage - leader - communicator
41. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Software failure and human error
Comptevive advantage
Customer Service
Automate
42. What does COO stands for
Value chain
Product differentiation
Chief Operation Officer
Chief privacy officer(CPO)
43. Baseline values the system seesks to attain
Peter Drucker
First-mover advantage
Manage - leader - communicator
Benchmarks
44. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
One of the greatest challenges today
The Five Forces Model
People
45. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Chief Executive officer
Supply chain management(SCM)
Threat of substitute products or services
Switching costs
46. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
G I G O
Balanced scorecard
Data
Information Discovery
47. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Security breach
Key performance indicators (KPIs)
Switching costs
First-mover advantage
48. Is data converted into a meaninfgul and useful context.
Informaton
Switching costs
Information Technology (IT)
Usability
49. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Customer Relationship management(CRM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Automate
Threat of substitute products or services
50. Is high when competition is fierce in a market and low when competition is more complacent
Benchmarking
One of the greatest challenges today
Rivalry among existing competitors
Product differentiation