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Business And Technology
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Subject
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Peter Drucker
Enterprise resource planning (ERP)
Efficiency IT metrics
2. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Balanced scorecard
Information security
The Five Forces Model
Business proess
3. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Threat of substitute products or services
Business process
4. To remain sucessful - and organizatios should use what?
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5. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Chief knowldedge officer (CKO)
Chief security officer (CSO)
SSL
6. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Customer Relationship management(CRM)
Chief Executive officer
Threat of new entrants
7. What Concerns CIOs the most?
People
Data
Enhancing customer satisfaction
Business proess
8. What is the function of CIO?
Supply chain management(SCM)
Manage - leader - communicator
Comptevive advantage
Buyer power
9. Effective communication between business personnel and IT personnel
Software failure and human error
Chief Financial Officer
One of the greatest challenges today
The Five Forces Model
10. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Reducing Cost/Improve Productivity
Threat of substitute products or services
Benchmarks
Customer Relationship management(CRM)
11. What does COO stands for
Chief Operation Officer
Effeciveness IT metics
Value chain
Balanced scorecard
12. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
First-mover advantage
Chief information officer
Threat of new entrants
13. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Chief information officer
Loyalty programs
Chief Operation Officer
14. The 4 strategic initiatives
Benchmarks
Chief Financial Officer
Chief privacy officer(CPO)
SCM - CRM - ERP AND BPR
15. Means Garbage In Garbage OUt
Informantion accuracy
Business process
G I G O
Management Information System (MIS)
16. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Loyalty programs
Countefeit software
First-mover advantage
Key performance indicators (KPIs)
17. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Switching costs
SCM software
Peter Drucker
Security breach
18. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Key performance indicators (KPIs)
Customer Relationship management(CRM)
Business proess
Product differentiation
19. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Organizatonal Informaion Cultures
Supplier power
People
Data
20. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Chief information officer
Chief Operation Officer
Chief Executive officer
21. What would be the Greatest Benefits for Information Technology?
Customer Service
Information security
SCM - CRM - ERP AND BPR
Environmental scannig
22. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supplier power
One of the greatest challenges today
Buyer power
Rivalry among existing competitors
23. What does CEO stands for
Switching costs
Informantion accuracy
Chief Executive officer
SCM - CRM - ERP AND BPR
24. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Automate
Chief privacy officer(CPO)
Chief Operation Officer
Information Technology (IT)
25. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Product differentiation
Switching costs
Informantion accuracy
26. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Informaton
Business is always #1
Organizatonal Informaion Cultures
27. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
SSL
Environmental scannig
Business process
28. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Usability
Michael Porter
Chief technology offiicer(CTO)
Switching costs
29. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Chief information officer
Rivalry among existing competitors
Software failure and human error
Data
30. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Loyalty programs
Enhancing customer satisfaction
First-mover advantage
Chief Information Officer
31. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Effeciveness IT metics
Organizatonal Informaion Cultures
Informantion accuracy
Informaton
32. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Comptevive advantage
Threat of substitute products or services
Information security
Effeciveness IT metics
33. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Usability
SSL
Comptevive advantage
Information Discovery
34. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Threat of new entrants
Efficiency IT metrics
Amount of traffic
35. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Business proess
Informantion accuracy
Informaton
Security breach
36. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Information security
Rivalry among existing competitors
Efficiency IT metrics
Usability
37. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Switching costs
Business process
Countefeit software
38. Is data converted into a meaninfgul and useful context.
Informaton
Usability
Informantion accuracy
Customer Relationship management(CRM)
39. What is on the mind of the CEO
Rivalry among existing competitors
Informaton
Enhance Customer Satisfaction
Chief information officer
40. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Amount of traffic
The basic component of supply chain management
Security breach
41. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Business proess
Key performance indicators (KPIs)
Benchmarking
Environmental scannig
42. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Enhance Customer Satisfaction
Manage - leader - communicator
Chief knowldedge officer (CKO)
Threat of substitute products or services
43. Baseline values the system seesks to attain
SCM - CRM - ERP AND BPR
Threat of substitute products or services
Customer Service
Benchmarks
44. Website success solely is measure by
Benchmarking
Business proess
Amount of traffic
Manage - leader - communicator
45. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Informantion accuracy
Supplier power
Countefeit software
46. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Organizatonal Informaion Cultures
Enhance Customer Satisfaction
One of the greatest challenges today
47. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Michael Porter
Loyalty programs
Effeciveness IT metics
Business proess
48. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Michael Porter
Business process
Supply chain management(SCM)
Information Technology (IT)
49. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Threat of new entrants
Balanced scorecard
Switching costs
Automate
50. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Information Discovery
Product differentiation
The basic component of supply chain management
Amount of traffic
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