SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Michael Porter
Environmental scannig
Customer Service
2. What Concerns CIOs the most?
Organizatonal Informaion Cultures
The basic component of supply chain management
Enhancing customer satisfaction
Chief Information Officer
3. Is data converted into a meaninfgul and useful context.
Informaton
Product differentiation
Switching costs
Effeciveness IT metics
4. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
The basic component of supply chain management
Enterprise resource planning (ERP)
Loyalty programs
Security breach
5. The plans and goals of the IT department must align with the plans and goals of the organization.
Supplier power
SSL
Business is always #1
Chief Information Officer
6. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
SSL
Threat of substitute products or services
Threat of new entrants
Chief privacy officer(CPO)
7. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
Software failure and human error
Chief technology offiicer(CTO)
First-mover advantage
8. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Automate
Information Technology (IT)
Organizatonal Informaion Cultures
Supplier power
9. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Switching costs
Chief technology offiicer(CTO)
Usability
10. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Chief Operation Officer
Informaton
Information Technology (IT)
Rivalry among existing competitors
11. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Countefeit software
Chief knowldedge officer (CKO)
Efficiency IT metrics
Peter Drucker
12. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Countefeit software
Usability
SCM software
Benchmarking
13. What does CFO stands for
Management Information System (MIS)
Supply chain
Value chain
Chief Financial Officer
14. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Business process
Benchmarking
Chief technology offiicer(CTO)
15. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Supplier power
Michael Porter
Chief security officer (CSO)
Benchmarks
16. Occurs whn a company develops unique differences in its products with th intenet t influence demand
The basic component of supply chain management
Enterprise resource planning (ERP)
Product differentiation
Peter Drucker
17. Website success solely is measure by
Manage - leader - communicator
People
Rivalry among existing competitors
Amount of traffic
18. To remain sucessful - and organizatios should use what?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
19. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
The Five Forces Model
Information security
Usability
Comptevive advantage
20. Costs that can make customers relcutant to switch to another product or service
Peter Drucker
Environmental scannig
Customer Service
Switching costs
21. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Product differentiation
SSL
Threat of new entrants
Information Discovery
22. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Rivalry among existing competitors
Enterprise resource planning (ERP)
Brusiness process reengineering (BPR)
Loyalty programs
23. Reward customers based on th amount of business they do with a particuar organization.
Informantion accuracy
Loyalty programs
Switching costs
Business proess
24. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
SCM - CRM - ERP AND BPR
Buyer power
Environmental scannig
Enhance Customer Satisfaction
25. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Environmental scannig
Customer Relationship management(CRM)
Michael Porter
Switching costs
26. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Informantion accuracy
Michael Porter
Enterprise resource planning (ERP)
Usability
27. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
People
Chief Financial Officer
Chief technology offiicer(CTO)
Informaton
28. What does CEO stands for
Automate
Chief Executive officer
First-mover advantage
Threat of substitute products or services
29. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Business process
Manage - leader - communicator
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Effeciveness IT metics
30. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Usability
Chief knowldedge officer (CKO)
Comptevive advantage
31. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Environmental scannig
One of the greatest challenges today
Chief technology offiicer(CTO)
32. The 4 strategic initiatives
Business proess
Customer Relationship management(CRM)
Threat of new entrants
SCM - CRM - ERP AND BPR
33. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Supply chain
Supply chain management(SCM)
Comptevive advantage
34. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Organizatonal Informaion Cultures
Enterprise resource planning (ERP)
Usability
35. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Data
Chief privacy officer(CPO)
Comptevive advantage
The Five Forces Model
36. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Business proess
The basic component of supply chain management
Information Discovery
Automate
37. The leading cause of downtime
G I G O
Software failure and human error
SSL
Supplier power
38. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Organizatonal Informaion Cultures
Information security
Supply chain
39. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Business process
Security breach
Benchmarks
40. Effective communication between business personnel and IT personnel
Comptevive advantage
Supplier power
Efficiency IT metrics
One of the greatest challenges today
41. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Informantion accuracy
Supply chain management(SCM)
Chief Operation Officer
Countefeit software
42. What does COO stands for
Chief information officer
The Five Forces Model
Manage - leader - communicator
Chief Operation Officer
43. Baseline values the system seesks to attain
Chief security officer (CSO)
Benchmarks
Chief technology offiicer(CTO)
Brusiness process reengineering (BPR)
44. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Brusiness process reengineering (BPR)
SCM - CRM - ERP AND BPR
Data
Organizatonal Informaion Cultures
45. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Supply chain management(SCM)
Benchmarks
Comptevive advantage
46. Mostly misuse by persons inside or outside an organization.
Threat of new entrants
Chief Information Officer
Information security
First-mover advantage
47. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Enhancing customer satisfaction
SSL
Balanced scorecard
Enterprise resource planning (ERP)
48. What does CIO stands for
Business is always #1
Chief Information Officer
Automate
Environmental scannig
49. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Informantion accuracy
Loyalty programs
Michael Porter
Amount of traffic
50. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Chief Financial Officer
Key performance indicators (KPIs)
Chief Executive officer
Value chain