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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Customer Service
Chief security officer (CSO)
First-mover advantage
Business process
2. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Countefeit software
Business proess
Information Technology (IT)
Enterprise resource planning (ERP)
3. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Countefeit software
Threat of new entrants
Reducing Cost/Improve Productivity
The Five Forces Model
4. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Brusiness process reengineering (BPR)
Threat of substitute products or services
Chief privacy officer(CPO)
Manage - leader - communicator
5. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Environmental scannig
Balanced scorecard
SCM software
6. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Informaton
Manage - leader - communicator
Security breach
7. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Amount of traffic
Value chain
Chief privacy officer(CPO)
Effeciveness IT metics
8. What does CIO stands for
Supplier power
Chief Information Officer
Effeciveness IT metics
Chief knowldedge officer (CKO)
9. What does COO stands for
Chief Operation Officer
Chief technology offiicer(CTO)
Software failure and human error
Business process
10. The plans and goals of the IT department must align with the plans and goals of the organization.
Brusiness process reengineering (BPR)
Loyalty programs
Business process
Business is always #1
11. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Supplier power
Threat of substitute products or services
Balanced scorecard
Buyer power
12. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Efficiency IT metrics
G I G O
Supply chain
SSL
13. To remain sucessful - and organizatios should use what?
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14. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
G I G O
Management Information System (MIS)
Customer Relationship management(CRM)
15. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Environmental scannig
Comptevive advantage
SSL
Benchmarking
16. Is data converted into a meaninfgul and useful context.
Informaton
Manage - leader - communicator
Customer Service
G I G O
17. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Organizatonal Informaion Cultures
Rivalry among existing competitors
Enhance Customer Satisfaction
Supply chain management(SCM)
18. What would be the Greatest Benefits for Information Technology?
Information security
SCM - CRM - ERP AND BPR
Customer Service
Value chain
19. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
Enhancing customer satisfaction
Information Discovery
Balanced scorecard
20. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
First-mover advantage
SSL
G I G O
Data
21. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Data
SCM - CRM - ERP AND BPR
Organizatonal Informaion Cultures
Brusiness process reengineering (BPR)
22. Reward customers based on th amount of business they do with a particuar organization.
Switching costs
Loyalty programs
G I G O
Michael Porter
23. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Efficiency IT metrics
Management Information System (MIS)
SSL
Business is always #1
24. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Effeciveness IT metics
Efficiency IT metrics
Environmental scannig
SCM software
25. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
One of the greatest challenges today
Michael Porter
Peter Drucker
26. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Amount of traffic
Chief Executive officer
Buyer power
Efficiency IT metrics
27. Costs that can make customers relcutant to switch to another product or service
Buyer power
Enhance Customer Satisfaction
Key performance indicators (KPIs)
Switching costs
28. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Software failure and human error
Business proess
Chief Information Officer
Key performance indicators (KPIs)
29. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Enhancing customer satisfaction
Key performance indicators (KPIs)
Automate
Loyalty programs
30. The 4 strategic initiatives
Chief knowldedge officer (CKO)
Chief security officer (CSO)
SCM - CRM - ERP AND BPR
Informantion accuracy
31. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Chief Operation Officer
Customer Service
Information Technology (IT)
Threat of new entrants
32. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
First-mover advantage
Data
Software failure and human error
Chief technology offiicer(CTO)
33. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Supplier power
Business proess
Informantion accuracy
Product differentiation
34. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
SCM software
Rivalry among existing competitors
The basic component of supply chain management
Chief information officer
35. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Customer Service
Software failure and human error
Information security
Peter Drucker
36. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
People
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Environmental scannig
Peter Drucker
37. Baseline values the system seesks to attain
Supplier power
Benchmarking
Benchmarks
Reducing Cost/Improve Productivity
38. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Product differentiation
SCM - CRM - ERP AND BPR
Software failure and human error
39. Website success solely is measure by
Informaton
Chief security officer (CSO)
Amount of traffic
One of the greatest challenges today
40. Out of the Relationship among People - Information - and Information Technology which one is the most important?
SSL
Security breach
People
Environmental scannig
41. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Benchmarks
The Five Forces Model
Effeciveness IT metics
42. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Chief security officer (CSO)
Management Information System (MIS)
Informantion accuracy
Benchmarking
43. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
G I G O
Business process
SSL
Security breach
44. What is the function of CIO?
Manage - leader - communicator
The basic component of supply chain management
Security breach
Supplier power
45. What Concerns CIOs the most?
Environmental scannig
Chief Financial Officer
Efficiency IT metrics
Enhancing customer satisfaction
46. Mostly misuse by persons inside or outside an organization.
Information security
Business process
Chief security officer (CSO)
Brusiness process reengineering (BPR)
47. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Chief Operation Officer
Chief technology offiicer(CTO)
Chief knowldedge officer (CKO)
Michael Porter
48. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Chief Executive officer
Effeciveness IT metics
Chief technology offiicer(CTO)
Business proess
49. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Brusiness process reengineering (BPR)
People
Threat of substitute products or services
50. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Enhance Customer Satisfaction
Enhancing customer satisfaction
Countefeit software
Comptevive advantage