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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Chief Operation Officer
Comptevive advantage
Data
Manage - leader - communicator
2. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Rivalry among existing competitors
Information Technology (IT)
Information Discovery
Information security
3. What does CFO stands for
Enhancing customer satisfaction
Brusiness process reengineering (BPR)
Management Information System (MIS)
Chief Financial Officer
4. What is on the mind of the CEO
Chief Operation Officer
Reducing Cost/Improve Productivity
Enhance Customer Satisfaction
People
5. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Supply chain management(SCM)
The basic component of supply chain management
Switching costs
Business process
6. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Security breach
Business process
Rivalry among existing competitors
Threat of substitute products or services
7. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Balanced scorecard
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Threat of substitute products or services
8. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
One of the greatest challenges today
SCM software
Product differentiation
Peter Drucker
9. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Enhance Customer Satisfaction
Chief Financial Officer
Data
Threat of new entrants
10. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
The basic component of supply chain management
Customer Relationship management(CRM)
Value chain
Effeciveness IT metics
11. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Value chain
Countefeit software
Loyalty programs
Organizatonal Informaion Cultures
12. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Organizatonal Informaion Cultures
Efficiency IT metrics
Switching costs
G I G O
13. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Efficiency IT metrics
Organizatonal Informaion Cultures
Chief Information Officer
14. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Customer Relationship management(CRM)
Business process
SCM software
15. Mostly misuse by persons inside or outside an organization.
Enterprise resource planning (ERP)
Enhance Customer Satisfaction
Information security
Business proess
16. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Countefeit software
Chief privacy officer(CPO)
Chief information officer
17. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
SCM - CRM - ERP AND BPR
Environmental scannig
Enterprise resource planning (ERP)
Countefeit software
18. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Automate
Chief Financial Officer
Management Information System (MIS)
First-mover advantage
19. The 4 strategic initiatives
Chief information officer
Business process
SCM - CRM - ERP AND BPR
One of the greatest challenges today
20. Costs that can make customers relcutant to switch to another product or service
Information Discovery
Switching costs
Security breach
Loyalty programs
21. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Management Information System (MIS)
Chief Executive officer
Supply chain
Chief Information Officer
22. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Enhancing customer satisfaction
Threat of substitute products or services
Key performance indicators (KPIs)
First-mover advantage
23. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Switching costs
Management Information System (MIS)
Business is always #1
Chief Executive officer
24. Effective communication between business personnel and IT personnel
The Five Forces Model
One of the greatest challenges today
The basic component of supply chain management
Switching costs
25. Is high when competition is fierce in a market and low when competition is more complacent
Chief Executive officer
Rivalry among existing competitors
Reducing Cost/Improve Productivity
Enhancing customer satisfaction
26. What does COO stands for
Chief Operation Officer
Software failure and human error
G I G O
Chief Information Officer
27. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Chief Executive officer
Key performance indicators (KPIs)
Chief Information Officer
28. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Chief Executive officer
Environmental scannig
Usability
29. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Loyalty programs
SSL
Supplier power
Customer Service
30. Baseline values the system seesks to attain
Benchmarks
Product differentiation
Business proess
Efficiency IT metrics
31. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
SCM - CRM - ERP AND BPR
Balanced scorecard
Supply chain management(SCM)
Automate
32. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Rivalry among existing competitors
Business process
Chief knowldedge officer (CKO)
Supply chain
33. Reward customers based on th amount of business they do with a particuar organization.
SSL
Information Discovery
Management Information System (MIS)
Loyalty programs
34. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Organizatonal Informaion Cultures
Efficiency IT metrics
Amount of traffic
35. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief Financial Officer
Chief information officer
Value chain
Enhance Customer Satisfaction
36. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Benchmarking
Security breach
Organizatonal Informaion Cultures
Chief Executive officer
37. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Business proess
Reducing Cost/Improve Productivity
Informaton
People
38. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Software failure and human error
Enhancing customer satisfaction
First-mover advantage
39. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Supplier power
Threat of new entrants
SSL
Chief Executive officer
40. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Buyer power
Informaton
Manage - leader - communicator
Product differentiation
41. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Informaton
Enhancing customer satisfaction
Comptevive advantage
Brusiness process reengineering (BPR)
42. What Concerns CIOs the most?
Environmental scannig
Enhancing customer satisfaction
Brusiness process reengineering (BPR)
Automate
43. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Chief information officer
Supply chain
Business is always #1
44. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Countefeit software
G I G O
Michael Porter
Supplier power
45. Website success solely is measure by
Peter Drucker
Informantion accuracy
Reducing Cost/Improve Productivity
Amount of traffic
46. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Loyalty programs
Balanced scorecard
Chief information officer
47. To remain sucessful - and organizatios should use what?
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48. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
SSL
Brusiness process reengineering (BPR)
Business proess
Supply chain
49. Is data converted into a meaninfgul and useful context.
Informaton
Chief information officer
Information security
SSL
50. Means Garbage In Garbage OUt
Customer Service
Chief security officer (CSO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
G I G O