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Business And Technology
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Information Technology (IT)
Peter Drucker
Chief technology offiicer(CTO)
Buyer power
2. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Michael Porter
Usability
Benchmarks
Environmental scannig
3. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Automate
Management Information System (MIS)
Value chain
G I G O
4. Is data converted into a meaninfgul and useful context.
Supply chain management(SCM)
Informaton
Chief Information Officer
Data
5. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Enhancing customer satisfaction
Management Information System (MIS)
Business is always #1
Chief security officer (CSO)
6. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
One of the greatest challenges today
SCM - CRM - ERP AND BPR
The Five Forces Model
First-mover advantage
7. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business is always #1
Chief technology offiicer(CTO)
Effeciveness IT metics
Business process
8. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Benchmarking
SSL
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Enterprise resource planning (ERP)
9. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Informaton
Chief information officer
Peter Drucker
First-mover advantage
10. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Environmental scannig
Enhance Customer Satisfaction
SCM - CRM - ERP AND BPR
11. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Informaton
Chief security officer (CSO)
Supply chain management(SCM)
The basic component of supply chain management
12. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Benchmarking
Management Information System (MIS)
Usability
13. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Business process
Chief security officer (CSO)
Supply chain
SSL
14. Reward customers based on th amount of business they do with a particuar organization.
Switching costs
Loyalty programs
People
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
15. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
Key performance indicators (KPIs)
G I G O
Chief Operation Officer
16. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Efficiency IT metrics
Value chain
Informantion accuracy
Chief privacy officer(CPO)
17. Occurs whn a company develops unique differences in its products with th intenet t influence demand
People
Business process
Chief Executive officer
Product differentiation
18. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Information security
Key performance indicators (KPIs)
Customer Relationship management(CRM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
19. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
People
Informantion accuracy
Supplier power
Value chain
20. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
People
Supplier power
Customer Service
21. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Threat of substitute products or services
Key performance indicators (KPIs)
Business proess
Countefeit software
22. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Enterprise resource planning (ERP)
Product differentiation
Effeciveness IT metics
23. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Chief security officer (CSO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief technology offiicer(CTO)
Usability
24. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
SSL
Environmental scannig
Automate
Chief technology offiicer(CTO)
25. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Automate
Threat of new entrants
The Five Forces Model
Management Information System (MIS)
26. What is the function of CIO?
Chief privacy officer(CPO)
Chief Financial Officer
Chief Information Officer
Manage - leader - communicator
27. What information technology projects goals has the most value?
Informaton
Enhancing customer satisfaction
People
Reducing Cost/Improve Productivity
28. Mostly misuse by persons inside or outside an organization.
Information security
Enhance Customer Satisfaction
Organizatonal Informaion Cultures
The Five Forces Model
29. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Loyalty programs
Balanced scorecard
Automate
Effeciveness IT metics
30. To remain sucessful - and organizatios should use what?
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31. What Concerns CIOs the most?
Brusiness process reengineering (BPR)
Enterprise resource planning (ERP)
Chief Operation Officer
Enhancing customer satisfaction
32. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Balanced scorecard
Chief knowldedge officer (CKO)
SSL
33. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Information security
Organizatonal Informaion Cultures
Key performance indicators (KPIs)
34. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SCM software
Business proess
The Five Forces Model
Peter Drucker
35. The 4 strategic initiatives
Business process
Customer Service
SCM - CRM - ERP AND BPR
Chief information officer
36. Effective communication between business personnel and IT personnel
The Five Forces Model
Information security
Informaton
One of the greatest challenges today
37. Costs that can make customers relcutant to switch to another product or service
Chief Operation Officer
Switching costs
The basic component of supply chain management
Value chain
38. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Informaton
Threat of new entrants
Information Technology (IT)
Usability
39. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Chief Operation Officer
Enhancing customer satisfaction
People
40. What would be the Greatest Benefits for Information Technology?
Automate
Customer Service
The basic component of supply chain management
Supplier power
41. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Information security
Chief knowldedge officer (CKO)
Enhance Customer Satisfaction
Usability
42. What does CEO stands for
Chief Executive officer
Informaton
People
Usability
43. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Chief security officer (CSO)
Business is always #1
Software failure and human error
Supply chain
44. Out of the Relationship among People - Information - and Information Technology which one is the most important?
The Five Forces Model
Supplier power
Chief Information Officer
People
45. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Brusiness process reengineering (BPR)
Supply chain management(SCM)
Enhance Customer Satisfaction
SCM - CRM - ERP AND BPR
46. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Buyer power
Chief technology offiicer(CTO)
Information Discovery
Rivalry among existing competitors
47. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Loyalty programs
Benchmarks
Customer Relationship management(CRM)
Chief privacy officer(CPO)
48. Baseline values the system seesks to attain
Rivalry among existing competitors
Brusiness process reengineering (BPR)
Benchmarks
Customer Relationship management(CRM)
49. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Business is always #1
Key performance indicators (KPIs)
Comptevive advantage
The Five Forces Model
50. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
G I G O
Benchmarking
Supply chain
Security breach
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