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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The 4 strategic initiatives
Supply chain management(SCM)
Chief Information Officer
SCM - CRM - ERP AND BPR
Informaton
2. What does CEO stands for
Rivalry among existing competitors
Information security
Chief Executive officer
Supplier power
3. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Effeciveness IT metics
Enhance Customer Satisfaction
Organizatonal Informaion Cultures
Supplier power
4. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Manage - leader - communicator
Information Technology (IT)
Business proess
Chief security officer (CSO)
5. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Enterprise resource planning (ERP)
Management Information System (MIS)
Environmental scannig
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
6. The leading cause of downtime
Supplier power
Balanced scorecard
Software failure and human error
Business proess
7. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Threat of new entrants
Chief knowldedge officer (CKO)
Amount of traffic
Buyer power
8. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
One of the greatest challenges today
Brusiness process reengineering (BPR)
Supply chain management(SCM)
Key performance indicators (KPIs)
9. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Organizatonal Informaion Cultures
Chief technology offiicer(CTO)
Environmental scannig
Key performance indicators (KPIs)
10. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Brusiness process reengineering (BPR)
SCM - CRM - ERP AND BPR
Switching costs
Chief security officer (CSO)
11. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Informantion accuracy
Manage - leader - communicator
Switching costs
Management Information System (MIS)
12. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Chief knowldedge officer (CKO)
Information security
Key performance indicators (KPIs)
13. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Michael Porter
Chief privacy officer(CPO)
Software failure and human error
Enterprise resource planning (ERP)
14. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Loyalty programs
Benchmarks
First-mover advantage
People
15. Website success solely is measure by
Efficiency IT metrics
Enhance Customer Satisfaction
Amount of traffic
Enhancing customer satisfaction
16. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
People
Value chain
Chief technology offiicer(CTO)
Customer Service
17. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Informantion accuracy
Benchmarking
Enhancing customer satisfaction
Information Discovery
18. Baseline values the system seesks to attain
Supply chain
Benchmarks
Security breach
Informaton
19. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
The basic component of supply chain management
Benchmarking
Loyalty programs
One of the greatest challenges today
20. What does COO stands for
Benchmarks
Chief Operation Officer
Chief information officer
Rivalry among existing competitors
21. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Loyalty programs
Benchmarks
Informantion accuracy
First-mover advantage
22. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Security breach
Software failure and human error
Data
23. Means Garbage In Garbage OUt
One of the greatest challenges today
Environmental scannig
G I G O
Management Information System (MIS)
24. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Enterprise resource planning (ERP)
Michael Porter
Information Discovery
Information Technology (IT)
25. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief technology offiicer(CTO)
Comptevive advantage
Enterprise resource planning (ERP)
Michael Porter
26. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Management Information System (MIS)
Key performance indicators (KPIs)
G I G O
27. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
SSL
Information Technology (IT)
Amount of traffic
Efficiency IT metrics
28. Mostly misuse by persons inside or outside an organization.
Loyalty programs
SCM - CRM - ERP AND BPR
Information security
Software failure and human error
29. Is high when competition is fierce in a market and low when competition is more complacent
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Management Information System (MIS)
Informantion accuracy
Rivalry among existing competitors
30. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Manage - leader - communicator
Switching costs
Brusiness process reengineering (BPR)
Key performance indicators (KPIs)
31. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Enterprise resource planning (ERP)
Software failure and human error
Customer Service
32. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Countefeit software
Organizatonal Informaion Cultures
Customer Relationship management(CRM)
Business process
33. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Information Technology (IT)
Security breach
Chief technology offiicer(CTO)
Informantion accuracy
34. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Reducing Cost/Improve Productivity
Customer Service
Supply chain
Benchmarks
35. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
One of the greatest challenges today
Balanced scorecard
Informaton
Data
36. Costs that can make customers relcutant to switch to another product or service
Switching costs
Data
Automate
Chief privacy officer(CPO)
37. The plans and goals of the IT department must align with the plans and goals of the organization.
Enhance Customer Satisfaction
SCM software
Business is always #1
Information Technology (IT)
38. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Information security
Management Information System (MIS)
Automate
39. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Management Information System (MIS)
People
SCM software
The Five Forces Model
40. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Threat of substitute products or services
Chief knowldedge officer (CKO)
Enhance Customer Satisfaction
The Five Forces Model
41. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Brusiness process reengineering (BPR)
Business is always #1
Chief Financial Officer
42. Is data converted into a meaninfgul and useful context.
Informaton
Supply chain management(SCM)
SSL
Comptevive advantage
43. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Information security
Environmental scannig
Security breach
Product differentiation
44. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Reducing Cost/Improve Productivity
Balanced scorecard
Usability
Switching costs
45. What is the function of CIO?
Information Technology (IT)
Manage - leader - communicator
Usability
Automate
46. What does CIO stands for
Supply chain management(SCM)
Chief Information Officer
Peter Drucker
SCM - CRM - ERP AND BPR
47. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Brusiness process reengineering (BPR)
Business process
Data
Business proess
48. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Peter Drucker
One of the greatest challenges today
SSL
Loyalty programs
49. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Brusiness process reengineering (BPR)
Buyer power
Efficiency IT metrics
50. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Value chain
Buyer power
Business proess