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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What Concerns CIOs the most?
Amount of traffic
Enhancing customer satisfaction
SSL
Usability
2. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
The basic component of supply chain management
Automate
Management Information System (MIS)
Chief privacy officer(CPO)
3. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Data
Business is always #1
Supplier power
4. The leading cause of downtime
Chief information officer
One of the greatest challenges today
Customer Relationship management(CRM)
Software failure and human error
5. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Reducing Cost/Improve Productivity
Enhance Customer Satisfaction
Chief Financial Officer
6. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Key performance indicators (KPIs)
Business proess
Manage - leader - communicator
7. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Software failure and human error
Efficiency IT metrics
First-mover advantage
Peter Drucker
8. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Chief information officer
Balanced scorecard
Information security
9. What is on the mind of the CEO
Effeciveness IT metics
Enhance Customer Satisfaction
Information Discovery
Management Information System (MIS)
10. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Usability
Enhancing customer satisfaction
Chief information officer
Chief privacy officer(CPO)
11. What does CEO stands for
Customer Relationship management(CRM)
Balanced scorecard
Chief Executive officer
Peter Drucker
12. Mostly misuse by persons inside or outside an organization.
Business process
Software failure and human error
Information security
Reducing Cost/Improve Productivity
13. What does CFO stands for
G I G O
Threat of new entrants
Information security
Chief Financial Officer
14. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
SCM - CRM - ERP AND BPR
Product differentiation
Buyer power
SSL
15. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Business is always #1
Supply chain management(SCM)
SSL
Manage - leader - communicator
16. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Loyalty programs
Business process
Enhance Customer Satisfaction
Threat of substitute products or services
17. Costs that can make customers relcutant to switch to another product or service
Switching costs
Key performance indicators (KPIs)
Peter Drucker
Chief Executive officer
18. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Chief Operation Officer
Chief information officer
Software failure and human error
19. What does CIO stands for
Chief Information Officer
Supplier power
Key performance indicators (KPIs)
Information Technology (IT)
20. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Michael Porter
Usability
SSL
Chief privacy officer(CPO)
21. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Manage - leader - communicator
Key performance indicators (KPIs)
Enhancing customer satisfaction
Information Discovery
22. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Information Discovery
Comptevive advantage
The basic component of supply chain management
Security breach
23. Effective communication between business personnel and IT personnel
Chief Information Officer
Efficiency IT metrics
Buyer power
One of the greatest challenges today
24. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Loyalty programs
Organizatonal Informaion Cultures
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief security officer (CSO)
25. What does COO stands for
Supply chain management(SCM)
Countefeit software
Informantion accuracy
Chief Operation Officer
26. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Business process
Value chain
Usability
Threat of substitute products or services
27. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Supply chain management(SCM)
Effeciveness IT metics
Enterprise resource planning (ERP)
Enhancing customer satisfaction
28. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
First-mover advantage
Chief technology offiicer(CTO)
Product differentiation
Informantion accuracy
29. Website success solely is measure by
Amount of traffic
Key performance indicators (KPIs)
Efficiency IT metrics
Enhance Customer Satisfaction
30. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Information Discovery
Effeciveness IT metics
Countefeit software
Supply chain
31. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
People
Management Information System (MIS)
Product differentiation
32. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Information Technology (IT)
Peter Drucker
Amount of traffic
Chief security officer (CSO)
33. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Chief technology offiicer(CTO)
Chief knowldedge officer (CKO)
Product differentiation
Chief security officer (CSO)
34. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Threat of substitute products or services
Information security
Chief knowldedge officer (CKO)
35. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Enhance Customer Satisfaction
Supplier power
Loyalty programs
Rivalry among existing competitors
36. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Peter Drucker
Supply chain management(SCM)
People
Business is always #1
37. Reward customers based on th amount of business they do with a particuar organization.
Effeciveness IT metics
Data
Business proess
Loyalty programs
38. Baseline values the system seesks to attain
Benchmarks
Balanced scorecard
Enhancing customer satisfaction
Comptevive advantage
39. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Chief privacy officer(CPO)
Chief Operation Officer
Security breach
Data
40. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Business is always #1
Customer Relationship management(CRM)
Informaton
Chief knowldedge officer (CKO)
41. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Supply chain management(SCM)
Information security
Environmental scannig
42. What is the function of CIO?
Information security
SCM software
Reducing Cost/Improve Productivity
Manage - leader - communicator
43. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Threat of new entrants
Informantion accuracy
Switching costs
Security breach
44. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Loyalty programs
Information Technology (IT)
Manage - leader - communicator
Threat of new entrants
45. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
SSL
Chief Information Officer
People
Supply chain
46. The 4 strategic initiatives
People
Supply chain
SCM - CRM - ERP AND BPR
Chief privacy officer(CPO)
47. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Effeciveness IT metics
Information Discovery
Threat of new entrants
The Five Forces Model
48. To remain sucessful - and organizatios should use what?
49. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Supply chain management(SCM)
Usability
Amount of traffic
People
50. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
The Five Forces Model
One of the greatest challenges today
Manage - leader - communicator