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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is on the mind of the CEO
Data
Software failure and human error
Enhance Customer Satisfaction
People
2. Is high when competition is fierce in a market and low when competition is more complacent
Reducing Cost/Improve Productivity
Rivalry among existing competitors
Information Discovery
Informaton
3. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Informaton
People
Benchmarking
4. Costs that can make customers relcutant to switch to another product or service
Switching costs
Chief security officer (CSO)
Chief privacy officer(CPO)
Manage - leader - communicator
5. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Customer Service
One of the greatest challenges today
Environmental scannig
Customer Relationship management(CRM)
6. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Michael Porter
The Five Forces Model
Threat of new entrants
7. What Concerns CIOs the most?
Information Technology (IT)
Enhancing customer satisfaction
Data
Comptevive advantage
8. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Amount of traffic
Chief privacy officer(CPO)
Supply chain
Peter Drucker
9. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
Brusiness process reengineering (BPR)
Threat of new entrants
Informaton
10. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Product differentiation
Informantion accuracy
Benchmarking
11. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Customer Service
Informantion accuracy
Chief Information Officer
Automate
12. What does CFO stands for
Informantion accuracy
Chief Financial Officer
The Five Forces Model
Key performance indicators (KPIs)
13. Means Garbage In Garbage OUt
Value chain
Enhance Customer Satisfaction
G I G O
SCM software
14. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Security breach
Enterprise resource planning (ERP)
Business process
Product differentiation
15. Effective communication between business personnel and IT personnel
Product differentiation
Rivalry among existing competitors
One of the greatest challenges today
Supply chain management(SCM)
16. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Customer Service
Comptevive advantage
Threat of substitute products or services
Data
17. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Chief knowldedge officer (CKO)
Buyer power
Chief technology offiicer(CTO)
People
18. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Environmental scannig
Buyer power
Business process
Brusiness process reengineering (BPR)
19. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Organizatonal Informaion Cultures
Balanced scorecard
Customer Relationship management(CRM)
Michael Porter
20. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Threat of new entrants
Informantion accuracy
Chief Executive officer
21. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Effeciveness IT metics
Business proess
One of the greatest challenges today
Chief technology offiicer(CTO)
22. The plans and goals of the IT department must align with the plans and goals of the organization.
Countefeit software
Business is always #1
The Five Forces Model
Threat of new entrants
23. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Brusiness process reengineering (BPR)
Chief knowldedge officer (CKO)
Environmental scannig
24. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Benchmarking
Rivalry among existing competitors
First-mover advantage
Organizatonal Informaion Cultures
25. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Enhancing customer satisfaction
Efficiency IT metrics
The basic component of supply chain management
SCM software
26. Website success solely is measure by
Usability
Data
Amount of traffic
The basic component of supply chain management
27. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Environmental scannig
Product differentiation
SSL
Organizatonal Informaion Cultures
28. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Chief privacy officer(CPO)
SCM software
Information security
Product differentiation
29. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Benchmarks
The Five Forces Model
Business process
Chief Information Officer
30. What does CEO stands for
Management Information System (MIS)
SCM software
Chief Executive officer
The basic component of supply chain management
31. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Enhance Customer Satisfaction
The Five Forces Model
Threat of new entrants
Supply chain management(SCM)
32. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Chief privacy officer(CPO)
Data
Threat of substitute products or services
Balanced scorecard
33. Mostly misuse by persons inside or outside an organization.
Chief information officer
Value chain
Information security
Chief Executive officer
34. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
Enhancing customer satisfaction
The Five Forces Model
Business proess
35. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Supply chain
First-mover advantage
Information Discovery
Chief Financial Officer
36. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Amount of traffic
Customer Service
Loyalty programs
Business proess
37. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Chief knowldedge officer (CKO)
Product differentiation
Chief Operation Officer
Michael Porter
38. What does CIO stands for
Brusiness process reengineering (BPR)
Buyer power
Chief Information Officer
SCM - CRM - ERP AND BPR
39. The 4 strategic initiatives
Usability
SCM - CRM - ERP AND BPR
Countefeit software
Business proess
40. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Manage - leader - communicator
Enhancing customer satisfaction
The basic component of supply chain management
Peter Drucker
41. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Buyer power
Rivalry among existing competitors
Chief technology offiicer(CTO)
Chief knowldedge officer (CKO)
42. Baseline values the system seesks to attain
Key performance indicators (KPIs)
Software failure and human error
Benchmarks
Threat of substitute products or services
43. Is data converted into a meaninfgul and useful context.
Chief knowldedge officer (CKO)
Product differentiation
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Informaton
44. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Supplier power
Chief Financial Officer
Benchmarks
Key performance indicators (KPIs)
45. What would be the Greatest Benefits for Information Technology?
Effeciveness IT metics
Usability
Customer Service
Enhance Customer Satisfaction
46. Reward customers based on th amount of business they do with a particuar organization.
Buyer power
Data
Loyalty programs
First-mover advantage
47. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Product differentiation
Rivalry among existing competitors
Benchmarks
Organizatonal Informaion Cultures
48. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Chief technology offiicer(CTO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Benchmarks
49. To remain sucessful - and organizatios should use what?
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50. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Supplier power
SCM software
First-mover advantage
Balanced scorecard