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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Informaton
The basic component of supply chain management
Supply chain management(SCM)
Information Technology (IT)
2. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief security officer (CSO)
Reducing Cost/Improve Productivity
Environmental scannig
Supplier power
3. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
The Five Forces Model
People
Amount of traffic
Buyer power
4. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Key performance indicators (KPIs)
Chief Financial Officer
Chief knowldedge officer (CKO)
Countefeit software
5. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Chief knowldedge officer (CKO)
Threat of new entrants
Automate
6. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Chief Financial Officer
Supply chain
Chief information officer
Management Information System (MIS)
7. The plans and goals of the IT department must align with the plans and goals of the organization.
Chief Information Officer
Enhancing customer satisfaction
Chief Operation Officer
Business is always #1
8. To remain sucessful - and organizatios should use what?
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9. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Key performance indicators (KPIs)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief Information Officer
Product differentiation
10. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Environmental scannig
Management Information System (MIS)
People
SSL
11. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Informaton
The basic component of supply chain management
SCM software
G I G O
12. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Enterprise resource planning (ERP)
Business process
Michael Porter
Customer Relationship management(CRM)
13. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Chief Executive officer
Chief Financial Officer
Supply chain management(SCM)
Information Discovery
14. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Balanced scorecard
Enhance Customer Satisfaction
Countefeit software
15. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Product differentiation
Efficiency IT metrics
Information Technology (IT)
Peter Drucker
16. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Key performance indicators (KPIs)
Informantion accuracy
Rivalry among existing competitors
Security breach
17. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Environmental scannig
Customer Relationship management(CRM)
SSL
Supply chain management(SCM)
18. What is the function of CIO?
G I G O
Customer Relationship management(CRM)
Manage - leader - communicator
One of the greatest challenges today
19. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Supply chain management(SCM)
Chief information officer
First-mover advantage
20. Costs that can make customers relcutant to switch to another product or service
Comptevive advantage
Enterprise resource planning (ERP)
Switching costs
Chief security officer (CSO)
21. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Chief Financial Officer
Supplier power
First-mover advantage
Value chain
22. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Benchmarks
Customer Service
Enhance Customer Satisfaction
Threat of substitute products or services
23. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Product differentiation
Brusiness process reengineering (BPR)
Efficiency IT metrics
Organizatonal Informaion Cultures
24. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Customer Service
Manage - leader - communicator
People
25. Means Garbage In Garbage OUt
Reducing Cost/Improve Productivity
Informaton
G I G O
Software failure and human error
26. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Reducing Cost/Improve Productivity
Loyalty programs
Rivalry among existing competitors
Business process
27. Website success solely is measure by
Amount of traffic
Enhance Customer Satisfaction
Information Discovery
Security breach
28. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
One of the greatest challenges today
Chief knowldedge officer (CKO)
Chief information officer
29. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Threat of new entrants
Balanced scorecard
Information Discovery
SCM software
30. Is data converted into a meaninfgul and useful context.
The basic component of supply chain management
Informaton
Business is always #1
First-mover advantage
31. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Peter Drucker
Value chain
Data
32. Effective communication between business personnel and IT personnel
Security breach
SCM software
Information Technology (IT)
One of the greatest challenges today
33. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Efficiency IT metrics
Information Technology (IT)
Data
Security breach
34. The 4 strategic initiatives
Business proess
Reducing Cost/Improve Productivity
Product differentiation
SCM - CRM - ERP AND BPR
35. What does CEO stands for
Business proess
Chief Executive officer
Chief technology offiicer(CTO)
Supply chain management(SCM)
36. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Informantion accuracy
Effeciveness IT metics
Benchmarks
Data
37. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
SSL
Chief security officer (CSO)
Chief information officer
38. The leading cause of downtime
Information Discovery
Enterprise resource planning (ERP)
Software failure and human error
Amount of traffic
39. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Supply chain management(SCM)
Chief Information Officer
Informantion accuracy
40. What Concerns CIOs the most?
Enhancing customer satisfaction
Software failure and human error
Customer Service
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
41. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Business proess
Usability
First-mover advantage
42. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Amount of traffic
Management Information System (MIS)
Comptevive advantage
Peter Drucker
43. Is high when competition is fierce in a market and low when competition is more complacent
People
Effeciveness IT metics
Rivalry among existing competitors
Automate
44. What does CFO stands for
Customer Service
Chief Financial Officer
Balanced scorecard
Countefeit software
45. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Organizatonal Informaion Cultures
Informantion accuracy
Chief security officer (CSO)
Chief information officer
46. Baseline values the system seesks to attain
SSL
Countefeit software
Information security
Benchmarks
47. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Manage - leader - communicator
SSL
Supply chain
48. What does COO stands for
Switching costs
Value chain
Supply chain
Chief Operation Officer
49. Mostly misuse by persons inside or outside an organization.
One of the greatest challenges today
Information security
Information Discovery
Threat of substitute products or services
50. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Automate
Balanced scorecard
Usability
Threat of substitute products or services