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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Peter Drucker
Chief Financial Officer
Automate
Balanced scorecard
2. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
People
Key performance indicators (KPIs)
Chief Operation Officer
The Five Forces Model
3. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Comptevive advantage
Enhancing customer satisfaction
Business process
Data
4. What does CIO stands for
Chief Information Officer
Rivalry among existing competitors
Business process
G I G O
5. Costs that can make customers relcutant to switch to another product or service
Chief Executive officer
Switching costs
Threat of new entrants
Product differentiation
6. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Enterprise resource planning (ERP)
Supplier power
Informaton
First-mover advantage
7. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Switching costs
The Five Forces Model
Loyalty programs
Business proess
8. What does CFO stands for
Informaton
Michael Porter
Software failure and human error
Chief Financial Officer
9. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Benchmarking
The basic component of supply chain management
People
Supply chain
10. What is on the mind of the CEO
Enhance Customer Satisfaction
Threat of new entrants
Environmental scannig
Chief Financial Officer
11. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Switching costs
Chief Executive officer
The Five Forces Model
Michael Porter
12. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Information Technology (IT)
The Five Forces Model
Supply chain management(SCM)
13. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief Operation Officer
Software failure and human error
Benchmarking
Chief knowldedge officer (CKO)
14. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
SCM software
Product differentiation
Benchmarking
15. Effective communication between business personnel and IT personnel
Customer Relationship management(CRM)
Threat of substitute products or services
One of the greatest challenges today
Usability
16. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Loyalty programs
Chief security officer (CSO)
Chief Executive officer
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
17. What does COO stands for
Comptevive advantage
Effeciveness IT metics
Chief Operation Officer
Key performance indicators (KPIs)
18. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Information Discovery
Chief information officer
Information security
Environmental scannig
19. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Software failure and human error
Informantion accuracy
Chief privacy officer(CPO)
Reducing Cost/Improve Productivity
20. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
G I G O
Amount of traffic
Automate
21. What would be the Greatest Benefits for Information Technology?
Chief privacy officer(CPO)
Customer Service
Environmental scannig
Benchmarking
22. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
One of the greatest challenges today
Effeciveness IT metics
Information Discovery
Data
23. Is high when competition is fierce in a market and low when competition is more complacent
Information security
Efficiency IT metrics
The basic component of supply chain management
Rivalry among existing competitors
24. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Efficiency IT metrics
Supply chain management(SCM)
Reducing Cost/Improve Productivity
Chief knowldedge officer (CKO)
25. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Usability
Information Discovery
Chief Executive officer
The basic component of supply chain management
26. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Chief security officer (CSO)
Supply chain
Comptevive advantage
27. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Value chain
Business proess
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
28. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
One of the greatest challenges today
Customer Relationship management(CRM)
Usability
Business is always #1
29. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Chief knowldedge officer (CKO)
Chief privacy officer(CPO)
Efficiency IT metrics
30. What does CEO stands for
The basic component of supply chain management
Buyer power
Threat of new entrants
Chief Executive officer
31. The plans and goals of the IT department must align with the plans and goals of the organization.
Loyalty programs
Business is always #1
Product differentiation
Peter Drucker
32. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Chief information officer
Brusiness process reengineering (BPR)
Business is always #1
Product differentiation
33. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Chief technology offiicer(CTO)
Enhance Customer Satisfaction
Chief Executive officer
34. Reward customers based on th amount of business they do with a particuar organization.
Reducing Cost/Improve Productivity
Business is always #1
Comptevive advantage
Loyalty programs
35. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
G I G O
Supply chain
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
36. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
SCM - CRM - ERP AND BPR
One of the greatest challenges today
Key performance indicators (KPIs)
Effeciveness IT metics
37. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Key performance indicators (KPIs)
Informantion accuracy
Enterprise resource planning (ERP)
Threat of new entrants
38. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
The basic component of supply chain management
Information Technology (IT)
Michael Porter
Chief information officer
39. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Benchmarks
Chief knowldedge officer (CKO)
Information Discovery
Supplier power
40. Mostly misuse by persons inside or outside an organization.
Software failure and human error
Chief technology offiicer(CTO)
Chief Financial Officer
Information security
41. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Rivalry among existing competitors
Switching costs
Chief security officer (CSO)
42. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Informantion accuracy
Value chain
Balanced scorecard
43. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Organizatonal Informaion Cultures
Business is always #1
Security breach
Threat of substitute products or services
44. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Usability
Buyer power
Effeciveness IT metics
SCM software
45. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
The Five Forces Model
SCM - CRM - ERP AND BPR
Product differentiation
SCM software
46. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Benchmarks
Security breach
Countefeit software
Chief technology offiicer(CTO)
47. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Efficiency IT metrics
Data
Information Technology (IT)
Amount of traffic
48. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Supply chain
Information security
Business process
Business proess
49. To remain sucessful - and organizatios should use what?
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50. What Concerns CIOs the most?
Rivalry among existing competitors
Benchmarking
Enhancing customer satisfaction
Chief privacy officer(CPO)