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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Chief Information Officer
Customer Relationship management(CRM)
Benchmarking
Chief Executive officer
2. Baseline values the system seesks to attain
Benchmarks
Benchmarking
Amount of traffic
Chief Operation Officer
3. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Supplier power
Peter Drucker
Chief information officer
4. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Organizatonal Informaion Cultures
Usability
Management Information System (MIS)
Informantion accuracy
5. What is the function of CIO?
Chief Operation Officer
Manage - leader - communicator
Value chain
Michael Porter
6. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Loyalty programs
Product differentiation
Business process
Automate
7. Mostly misuse by persons inside or outside an organization.
Enhancing customer satisfaction
Information security
Software failure and human error
Peter Drucker
8. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Peter Drucker
Informaton
Information Technology (IT)
Value chain
9. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Chief information officer
Threat of substitute products or services
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Brusiness process reengineering (BPR)
10. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Business proess
Benchmarking
Peter Drucker
Rivalry among existing competitors
11. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Environmental scannig
Loyalty programs
Usability
12. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief technology offiicer(CTO)
Business is always #1
Chief information officer
Informaton
13. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Key performance indicators (KPIs)
Chief technology offiicer(CTO)
Security breach
Enhancing customer satisfaction
14. What does CIO stands for
Chief Operation Officer
Chief Information Officer
Information Discovery
Peter Drucker
15. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Loyalty programs
Chief information officer
Michael Porter
Benchmarks
16. Website success solely is measure by
Amount of traffic
Chief Information Officer
Countefeit software
One of the greatest challenges today
17. To remain sucessful - and organizatios should use what?
18. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Peter Drucker
Chief Financial Officer
Information Technology (IT)
19. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Informaton
The basic component of supply chain management
Countefeit software
Supply chain management(SCM)
20. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Buyer power
Comptevive advantage
Chief Operation Officer
The Five Forces Model
21. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Environmental scannig
Efficiency IT metrics
Chief privacy officer(CPO)
Business is always #1
22. Costs that can make customers relcutant to switch to another product or service
Switching costs
Threat of new entrants
Key performance indicators (KPIs)
The Five Forces Model
23. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Buyer power
Environmental scannig
Chief privacy officer(CPO)
Efficiency IT metrics
24. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
SCM software
Value chain
Informantion accuracy
Enterprise resource planning (ERP)
25. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
The basic component of supply chain management
Manage - leader - communicator
Automate
Key performance indicators (KPIs)
26. Effective communication between business personnel and IT personnel
SSL
Business is always #1
One of the greatest challenges today
SCM software
27. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Supply chain management(SCM)
Threat of new entrants
Key performance indicators (KPIs)
SSL
28. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Threat of substitute products or services
Security breach
One of the greatest challenges today
Chief privacy officer(CPO)
29. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
Business proess
Brusiness process reengineering (BPR)
Value chain
30. Is high when competition is fierce in a market and low when competition is more complacent
Information Discovery
Chief Operation Officer
Peter Drucker
Rivalry among existing competitors
31. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Supplier power
Data
Information Technology (IT)
Business is always #1
32. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Chief knowldedge officer (CKO)
Brusiness process reengineering (BPR)
Business proess
Information security
33. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Effeciveness IT metics
Chief security officer (CSO)
Information Discovery
Business proess
34. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Manage - leader - communicator
Environmental scannig
Buyer power
35. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Benchmarks
Chief privacy officer(CPO)
Information Discovery
36. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Supply chain
Chief Executive officer
Informantion accuracy
37. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Management Information System (MIS)
Chief privacy officer(CPO)
Usability
Efficiency IT metrics
38. What does CFO stands for
Rivalry among existing competitors
Chief Financial Officer
Benchmarking
Balanced scorecard
39. What Concerns CIOs the most?
Supply chain
Enhancing customer satisfaction
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Business is always #1
40. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
SCM software
The Five Forces Model
Chief knowldedge officer (CKO)
Enhancing customer satisfaction
41. Reward customers based on th amount of business they do with a particuar organization.
Information Discovery
Informaton
Comptevive advantage
Loyalty programs
42. What does CEO stands for
Peter Drucker
One of the greatest challenges today
Chief Executive officer
Usability
43. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Software failure and human error
Information Discovery
Chief information officer
Switching costs
44. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supplier power
Chief security officer (CSO)
Business proess
Buyer power
45. What is on the mind of the CEO
Supply chain
Supply chain management(SCM)
Enhance Customer Satisfaction
Security breach
46. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Informantion accuracy
SCM software
Organizatonal Informaion Cultures
Enterprise resource planning (ERP)
47. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Comptevive advantage
Balanced scorecard
The Five Forces Model
Peter Drucker
48. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
The basic component of supply chain management
Threat of substitute products or services
SSL
49. Is data converted into a meaninfgul and useful context.
Customer Relationship management(CRM)
SCM - CRM - ERP AND BPR
Business process
Informaton
50. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Chief Information Officer
People
Amount of traffic
Buyer power