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Test your basic knowledge |
Business And Technology
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
First-mover advantage
Chief knowldedge officer (CKO)
Amount of traffic
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
2. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Amount of traffic
Threat of new entrants
Automate
3. What does CIO stands for
Threat of substitute products or services
Benchmarking
Chief Information Officer
Supplier power
4. Costs that can make customers relcutant to switch to another product or service
Michael Porter
The basic component of supply chain management
Supplier power
Switching costs
5. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Threat of substitute products or services
SCM software
Buyer power
Information Technology (IT)
6. Reward customers based on th amount of business they do with a particuar organization.
Chief Information Officer
Loyalty programs
Balanced scorecard
Manage - leader - communicator
7. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Information Discovery
First-mover advantage
Enhance Customer Satisfaction
8. Is data converted into a meaninfgul and useful context.
Security breach
Benchmarking
Informaton
Information security
9. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Reducing Cost/Improve Productivity
Buyer power
Automate
Benchmarking
10. What would be the Greatest Benefits for Information Technology?
Supply chain
Customer Service
SSL
Environmental scannig
11. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Reducing Cost/Improve Productivity
Automate
Chief Information Officer
Countefeit software
12. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Environmental scannig
Supply chain
Customer Service
Organizatonal Informaion Cultures
13. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Environmental scannig
Information Technology (IT)
Automate
Product differentiation
14. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
G I G O
Brusiness process reengineering (BPR)
SSL
Efficiency IT metrics
15. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Comptevive advantage
Chief Operation Officer
People
Management Information System (MIS)
16. What information technology projects goals has the most value?
Benchmarking
Key performance indicators (KPIs)
Information Technology (IT)
Reducing Cost/Improve Productivity
17. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Informantion accuracy
Effeciveness IT metics
Information Technology (IT)
Chief Financial Officer
18. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Chief Executive officer
The basic component of supply chain management
Chief knowldedge officer (CKO)
19. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Information Technology (IT)
Business process
Comptevive advantage
Software failure and human error
20. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief Operation Officer
Product differentiation
Chief information officer
Enhance Customer Satisfaction
21. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Product differentiation
Supply chain management(SCM)
Chief Operation Officer
22. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Benchmarks
Chief information officer
SCM software
Supply chain management(SCM)
23. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
G I G O
First-mover advantage
Chief Information Officer
Information Discovery
24. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Information security
Business proess
Software failure and human error
First-mover advantage
25. What does CFO stands for
Comptevive advantage
Chief Executive officer
Chief Financial Officer
Benchmarking
26. Mostly misuse by persons inside or outside an organization.
Information security
People
Chief Financial Officer
Usability
27. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Organizatonal Informaion Cultures
Benchmarking
Comptevive advantage
Informantion accuracy
28. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Informaton
Enterprise resource planning (ERP)
Chief privacy officer(CPO)
Customer Relationship management(CRM)
29. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
G I G O
The basic component of supply chain management
Switching costs
Enhance Customer Satisfaction
30. What does CEO stands for
Chief Executive officer
SSL
Enterprise resource planning (ERP)
Product differentiation
31. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Business is always #1
Threat of substitute products or services
Software failure and human error
32. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Peter Drucker
Information Discovery
Data
Informantion accuracy
33. To remain sucessful - and organizatios should use what?
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34. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Software failure and human error
Business proess
Supplier power
Michael Porter
35. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
SSL
Chief security officer (CSO)
Customer Relationship management(CRM)
Software failure and human error
36. Is high when competition is fierce in a market and low when competition is more complacent
Management Information System (MIS)
Chief knowldedge officer (CKO)
Rivalry among existing competitors
Chief Operation Officer
37. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Chief information officer
Usability
Supply chain management(SCM)
Supply chain
38. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Effeciveness IT metics
Comptevive advantage
Balanced scorecard
Informantion accuracy
39. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Organizatonal Informaion Cultures
Key performance indicators (KPIs)
Environmental scannig
Supply chain
40. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Threat of new entrants
Usability
First-mover advantage
41. What does COO stands for
SCM software
Chief Operation Officer
People
Software failure and human error
42. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Automate
Brusiness process reengineering (BPR)
Management Information System (MIS)
Informaton
43. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
The Five Forces Model
Threat of new entrants
Security breach
SCM software
44. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Software failure and human error
People
SSL
Information Technology (IT)
45. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Chief knowldedge officer (CKO)
Product differentiation
Chief security officer (CSO)
46. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Information Discovery
People
Benchmarking
47. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain
Supply chain management(SCM)
Chief Operation Officer
The Five Forces Model
48. The leading cause of downtime
Software failure and human error
Comptevive advantage
Automate
Business is always #1
49. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Data
Enhancing customer satisfaction
Value chain
Michael Porter
50. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
The basic component of supply chain management
Data
Chief Financial Officer
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