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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The 4 strategic initiatives
Customer Relationship management(CRM)
Reducing Cost/Improve Productivity
SCM - CRM - ERP AND BPR
Key performance indicators (KPIs)
2. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Supply chain management(SCM)
Michael Porter
Management Information System (MIS)
Threat of substitute products or services
3. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Customer Relationship management(CRM)
Countefeit software
Enterprise resource planning (ERP)
4. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
First-mover advantage
Countefeit software
The Five Forces Model
5. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Organizatonal Informaion Cultures
Benchmarks
Enterprise resource planning (ERP)
6. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Countefeit software
Threat of new entrants
Chief Operation Officer
Balanced scorecard
7. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
First-mover advantage
Balanced scorecard
Information Technology (IT)
Product differentiation
8. Costs that can make customers relcutant to switch to another product or service
SCM - CRM - ERP AND BPR
Threat of substitute products or services
Switching costs
Chief Financial Officer
9. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Benchmarks
Chief knowldedge officer (CKO)
The Five Forces Model
Business proess
10. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Product differentiation
Business proess
Organizatonal Informaion Cultures
Benchmarking
11. What does COO stands for
Chief Operation Officer
Chief information officer
Informantion accuracy
One of the greatest challenges today
12. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Amount of traffic
SSL
Information Technology (IT)
People
13. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Usability
Benchmarks
One of the greatest challenges today
14. What does CIO stands for
G I G O
Supply chain management(SCM)
Chief privacy officer(CPO)
Chief Information Officer
15. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief security officer (CSO)
Chief information officer
Informantion accuracy
16. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Loyalty programs
Management Information System (MIS)
Enhance Customer Satisfaction
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
17. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SSL
Enterprise resource planning (ERP)
SCM software
Benchmarks
18. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Comptevive advantage
Environmental scannig
Business is always #1
Supplier power
19. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Threat of new entrants
Key performance indicators (KPIs)
People
Reducing Cost/Improve Productivity
20. What is the function of CIO?
Software failure and human error
Organizatonal Informaion Cultures
Benchmarks
Manage - leader - communicator
21. Is data converted into a meaninfgul and useful context.
Informaton
Effeciveness IT metics
Reducing Cost/Improve Productivity
Benchmarking
22. Baseline values the system seesks to attain
Information Technology (IT)
Benchmarks
Information Discovery
Comptevive advantage
23. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Automate
Supplier power
Information security
Comptevive advantage
24. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Business process
Countefeit software
Reducing Cost/Improve Productivity
People
25. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
G I G O
Effeciveness IT metics
Information Discovery
Supply chain
26. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Software failure and human error
G I G O
27. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Effeciveness IT metics
Supply chain
Peter Drucker
28. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Customer Relationship management(CRM)
Balanced scorecard
Chief Information Officer
Product differentiation
29. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Benchmarking
Chief technology offiicer(CTO)
The basic component of supply chain management
Chief information officer
30. What would be the Greatest Benefits for Information Technology?
Customer Service
Switching costs
The basic component of supply chain management
Key performance indicators (KPIs)
31. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Environmental scannig
Information security
Information Technology (IT)
People
32. Mostly misuse by persons inside or outside an organization.
Reducing Cost/Improve Productivity
Informantion accuracy
Benchmarks
Information security
33. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Supplier power
Software failure and human error
Business process
Chief information officer
34. Is high when competition is fierce in a market and low when competition is more complacent
Customer Relationship management(CRM)
Peter Drucker
SCM software
Rivalry among existing competitors
35. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
SSL
Balanced scorecard
Manage - leader - communicator
36. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief Financial Officer
Chief privacy officer(CPO)
Amount of traffic
Enhance Customer Satisfaction
37. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Value chain
Chief Financial Officer
Manage - leader - communicator
38. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Chief Information Officer
Threat of new entrants
The Five Forces Model
The basic component of supply chain management
39. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Enhancing customer satisfaction
Product differentiation
Business is always #1
40. What does CFO stands for
Information Discovery
Supply chain management(SCM)
Chief Financial Officer
Supply chain
41. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Threat of new entrants
Reducing Cost/Improve Productivity
Product differentiation
Effeciveness IT metics
42. Means Garbage In Garbage OUt
G I G O
Key performance indicators (KPIs)
Chief technology offiicer(CTO)
Security breach
43. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Effeciveness IT metics
Chief Executive officer
Comptevive advantage
Key performance indicators (KPIs)
44. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Security breach
Automate
People
45. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
SSL
People
Chief security officer (CSO)
46. What Concerns CIOs the most?
Threat of new entrants
Enhancing customer satisfaction
Business process
Chief Information Officer
47. Effective communication between business personnel and IT personnel
Chief Financial Officer
Benchmarks
Loyalty programs
One of the greatest challenges today
48. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
People
Threat of substitute products or services
SSL
Buyer power
49. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Security breach
Threat of new entrants
Chief technology offiicer(CTO)
Information Technology (IT)
50. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Balanced scorecard
Michael Porter
Data
Customer Service