Test your basic knowledge |

Business And Technology

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To remain sucessful - and organizatios should use what?

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2. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order






3. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors






4. What is on the mind of the CEO






5. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.






6. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.






7. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials






8. Effective communication between business personnel and IT personnel






9. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication






10. Website success solely is measure by






11. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.






12. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox






13. The leading cause of downtime






14. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.






15. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.






16. Occurs whn a company develops unique differences in its products with th intenet t influence demand






17. Baseline values the system seesks to attain






18. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator






19. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.






20. What does COO stands for






21. Mostly misuse by persons inside or outside an organization.






22. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery






23. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.






24. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change






25. What is the function of CIO?






26. What would be the Greatest Benefits for Information Technology?






27. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.






28. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator






29. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage






30. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.






31. Reward customers based on th amount of business they do with a particuar organization.






32. Out of the Relationship among People - Information - and Information Technology which one is the most important?






33. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?






34. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.






35. Is the acauisition and analysis of evenst and trends in the environment external to an organization.






36. What does CEO stands for






37. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly






38. Measures that are tied to busines drivers Metrics such as GPA(grade point average)






39. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.






40. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.






41. A famous management guru - once stated that if you cannot measure it - you cannot manage it






42. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO






43. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.






44. Is high when competition is fierce in a market and low when competition is more complacent






45. Costs that can make customers relcutant to switch to another product or service






46. What information technology projects goals has the most value?






47. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.






48. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.






49. What does CFO stands for






50. Is data converted into a meaninfgul and useful context.






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