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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
SSL
Management Information System (MIS)
Countefeit software
Data
2. Website success solely is measure by
Rivalry among existing competitors
Benchmarking
Value chain
Amount of traffic
3. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Switching costs
Business proess
Chief technology offiicer(CTO)
4. Is data converted into a meaninfgul and useful context.
People
Informaton
Balanced scorecard
Chief privacy officer(CPO)
5. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Supplier power
Organizatonal Informaion Cultures
Peter Drucker
Value chain
6. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Automate
SCM software
Data
Manage - leader - communicator
7. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Key performance indicators (KPIs)
Enterprise resource planning (ERP)
Chief Information Officer
8. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
The Five Forces Model
Chief Operation Officer
Threat of new entrants
First-mover advantage
9. The plans and goals of the IT department must align with the plans and goals of the organization.
Switching costs
Business is always #1
SSL
Brusiness process reengineering (BPR)
10. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Enhancing customer satisfaction
Information Technology (IT)
Informaton
11. What does COO stands for
Amount of traffic
Chief technology offiicer(CTO)
Chief Operation Officer
Chief knowldedge officer (CKO)
12. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Comptevive advantage
Informaton
Michael Porter
First-mover advantage
13. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Usability
Automate
Organizatonal Informaion Cultures
14. To remain sucessful - and organizatios should use what?
15. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Threat of substitute products or services
One of the greatest challenges today
Security breach
16. Is high when competition is fierce in a market and low when competition is more complacent
Balanced scorecard
Rivalry among existing competitors
Software failure and human error
Chief Operation Officer
17. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Threat of substitute products or services
Data
Value chain
Product differentiation
18. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Customer Relationship management(CRM)
Automate
Data
Comptevive advantage
19. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Security breach
Product differentiation
Manage - leader - communicator
Informantion accuracy
20. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Security breach
SSL
Software failure and human error
21. What is on the mind of the CEO
People
Balanced scorecard
Key performance indicators (KPIs)
Enhance Customer Satisfaction
22. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Comptevive advantage
Enhance Customer Satisfaction
Balanced scorecard
23. What is the function of CIO?
Chief knowldedge officer (CKO)
SSL
Enterprise resource planning (ERP)
Manage - leader - communicator
24. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Information Technology (IT)
Business proess
Business process
25. What would be the Greatest Benefits for Information Technology?
Balanced scorecard
Customer Service
Business is always #1
Key performance indicators (KPIs)
26. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Peter Drucker
The basic component of supply chain management
Business proess
Enterprise resource planning (ERP)
27. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Customer Service
Switching costs
Loyalty programs
Information Technology (IT)
28. What does CIO stands for
Chief Information Officer
Environmental scannig
G I G O
Chief knowldedge officer (CKO)
29. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
People
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
SSL
30. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Michael Porter
Brusiness process reengineering (BPR)
Chief information officer
Informaton
31. What does CFO stands for
Information Discovery
Enterprise resource planning (ERP)
Information security
Chief Financial Officer
32. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Brusiness process reengineering (BPR)
People
Supply chain
33. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Organizatonal Informaion Cultures
Amount of traffic
Chief security officer (CSO)
34. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
The Five Forces Model
Balanced scorecard
Supplier power
One of the greatest challenges today
35. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Threat of new entrants
Chief security officer (CSO)
Rivalry among existing competitors
Organizatonal Informaion Cultures
36. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Automate
Chief technology offiicer(CTO)
Enterprise resource planning (ERP)
Information Discovery
37. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Supply chain
Information Discovery
The Five Forces Model
38. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
The basic component of supply chain management
Enhance Customer Satisfaction
Chief security officer (CSO)
Rivalry among existing competitors
39. The leading cause of downtime
Software failure and human error
Peter Drucker
Balanced scorecard
Customer Relationship management(CRM)
40. Costs that can make customers relcutant to switch to another product or service
Information Discovery
Threat of substitute products or services
Chief Financial Officer
Switching costs
41. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Enhancing customer satisfaction
SCM software
Product differentiation
42. What information technology projects goals has the most value?
The basic component of supply chain management
Countefeit software
Efficiency IT metrics
Reducing Cost/Improve Productivity
43. Means Garbage In Garbage OUt
Chief Information Officer
G I G O
The Five Forces Model
Data
44. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
SSL
Organizatonal Informaion Cultures
Benchmarking
Chief knowldedge officer (CKO)
45. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Business process
Security breach
Brusiness process reengineering (BPR)
Business is always #1
46. Baseline values the system seesks to attain
Management Information System (MIS)
SCM - CRM - ERP AND BPR
Product differentiation
Benchmarks
47. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Balanced scorecard
Management Information System (MIS)
Chief security officer (CSO)
Software failure and human error
48. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Environmental scannig
Management Information System (MIS)
Effeciveness IT metics
Supplier power
49. What does CEO stands for
Chief Executive officer
Chief information officer
Chief security officer (CSO)
SSL
50. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
SCM - CRM - ERP AND BPR
Software failure and human error
First-mover advantage
Balanced scorecard