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Test your basic knowledge |
Business And Technology
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Reducing Cost/Improve Productivity
The basic component of supply chain management
Buyer power
Supply chain management(SCM)
2. What does CIO stands for
Loyalty programs
Chief technology offiicer(CTO)
Chief Information Officer
Informaton
3. Means Garbage In Garbage OUt
G I G O
People
Product differentiation
Software failure and human error
4. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Supply chain
Chief Financial Officer
Data
5. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Informantion accuracy
Chief Financial Officer
Customer Service
SSL
6. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supplier power
SSL
Buyer power
Benchmarking
7. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Software failure and human error
Benchmarks
Business is always #1
Supply chain
8. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Organizatonal Informaion Cultures
Chief privacy officer(CPO)
Amount of traffic
Information Technology (IT)
9. Mostly misuse by persons inside or outside an organization.
The basic component of supply chain management
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Supply chain management(SCM)
Information security
10. Is high when competition is fierce in a market and low when competition is more complacent
Supply chain management(SCM)
Amount of traffic
Threat of new entrants
Rivalry among existing competitors
11. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief Executive officer
Chief knowldedge officer (CKO)
Enhancing customer satisfaction
Chief information officer
12. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Usability
Peter Drucker
The Five Forces Model
13. Effective communication between business personnel and IT personnel
Supplier power
Organizatonal Informaion Cultures
One of the greatest challenges today
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
14. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Buyer power
Value chain
Usability
SSL
15. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Informantion accuracy
SSL
Chief technology offiicer(CTO)
16. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Balanced scorecard
Informantion accuracy
Chief technology offiicer(CTO)
Loyalty programs
17. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Countefeit software
Software failure and human error
Loyalty programs
18. What is the function of CIO?
Benchmarking
Manage - leader - communicator
Chief security officer (CSO)
Enterprise resource planning (ERP)
19. What does CEO stands for
Effeciveness IT metics
Supply chain
Chief Executive officer
Business proess
20. Baseline values the system seesks to attain
Supply chain management(SCM)
Benchmarks
Chief Financial Officer
Chief Information Officer
21. Out of the Relationship among People - Information - and Information Technology which one is the most important?
SSL
People
Chief Financial Officer
Chief Executive officer
22. To remain sucessful - and organizatios should use what?
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23. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Threat of substitute products or services
Enhance Customer Satisfaction
Benchmarking
24. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Usability
Information Discovery
Michael Porter
Enhance Customer Satisfaction
25. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
One of the greatest challenges today
Chief security officer (CSO)
Manage - leader - communicator
26. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Customer Service
Effeciveness IT metics
SCM software
Business process
27. The plans and goals of the IT department must align with the plans and goals of the organization.
Value chain
Environmental scannig
SSL
Business is always #1
28. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Effeciveness IT metics
Michael Porter
Data
SSL
29. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Automate
Informaton
Chief privacy officer(CPO)
30. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
SCM - CRM - ERP AND BPR
Environmental scannig
Business proess
31. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Usability
Benchmarking
Chief Operation Officer
Supplier power
32. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Enterprise resource planning (ERP)
Balanced scorecard
SSL
Efficiency IT metrics
33. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Customer Relationship management(CRM)
Organizatonal Informaion Cultures
Value chain
Security breach
34. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Chief Information Officer
Enhance Customer Satisfaction
Threat of new entrants
Data
35. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Chief privacy officer(CPO)
Buyer power
Value chain
Reducing Cost/Improve Productivity
36. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Chief privacy officer(CPO)
Rivalry among existing competitors
Comptevive advantage
Customer Service
37. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Business process
One of the greatest challenges today
Peter Drucker
First-mover advantage
38. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Threat of new entrants
Chief privacy officer(CPO)
Loyalty programs
39. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
The basic component of supply chain management
People
Usability
Chief security officer (CSO)
40. What Concerns CIOs the most?
Loyalty programs
Management Information System (MIS)
Enhancing customer satisfaction
Enterprise resource planning (ERP)
41. What does CFO stands for
Key performance indicators (KPIs)
Information security
SCM software
Chief Financial Officer
42. Is data converted into a meaninfgul and useful context.
Supplier power
Peter Drucker
Informaton
Product differentiation
43. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Customer Relationship management(CRM)
Threat of new entrants
Business process
44. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
SCM software
Automate
Environmental scannig
Balanced scorecard
45. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Software failure and human error
Key performance indicators (KPIs)
Threat of substitute products or services
Informantion accuracy
46. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Customer Service
Product differentiation
People
Organizatonal Informaion Cultures
47. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Benchmarks
Loyalty programs
Key performance indicators (KPIs)
Software failure and human error
48. Website success solely is measure by
Threat of new entrants
Enhance Customer Satisfaction
Manage - leader - communicator
Amount of traffic
49. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Enhancing customer satisfaction
Brusiness process reengineering (BPR)
Effeciveness IT metics
Manage - leader - communicator
50. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Informaton
Brusiness process reengineering (BPR)
Data
Business proess
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