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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The 4 strategic initiatives
Chief Operation Officer
Business proess
Peter Drucker
SCM - CRM - ERP AND BPR
2. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Organizatonal Informaion Cultures
Environmental scannig
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief information officer
3. Costs that can make customers relcutant to switch to another product or service
The basic component of supply chain management
Chief security officer (CSO)
Security breach
Switching costs
4. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Buyer power
Automate
Michael Porter
Customer Relationship management(CRM)
5. What does CEO stands for
Automate
Data
Enterprise resource planning (ERP)
Chief Executive officer
6. The leading cause of downtime
Chief Executive officer
People
Buyer power
Software failure and human error
7. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Usability
Organizatonal Informaion Cultures
Product differentiation
People
8. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SCM software
Countefeit software
Balanced scorecard
Customer Relationship management(CRM)
9. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Benchmarks
Value chain
Environmental scannig
10. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Amount of traffic
One of the greatest challenges today
Organizatonal Informaion Cultures
Enterprise resource planning (ERP)
11. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Threat of new entrants
Organizatonal Informaion Cultures
Chief information officer
12. What is the function of CIO?
Peter Drucker
Manage - leader - communicator
Value chain
Information security
13. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Software failure and human error
Manage - leader - communicator
Security breach
The Five Forces Model
14. Effective communication between business personnel and IT personnel
Chief Financial Officer
Environmental scannig
Comptevive advantage
One of the greatest challenges today
15. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Threat of substitute products or services
Customer Service
Benchmarking
Chief knowldedge officer (CKO)
16. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Benchmarking
Balanced scorecard
Countefeit software
Enterprise resource planning (ERP)
17. What does CIO stands for
Data
Countefeit software
Comptevive advantage
Chief Information Officer
18. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Informaton
Balanced scorecard
Chief security officer (CSO)
Peter Drucker
19. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief Operation Officer
Chief knowldedge officer (CKO)
Software failure and human error
Buyer power
20. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Chief Financial Officer
The basic component of supply chain management
Customer Relationship management(CRM)
21. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Threat of substitute products or services
Supplier power
Comptevive advantage
Business proess
22. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Countefeit software
One of the greatest challenges today
Business is always #1
23. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Effeciveness IT metics
Threat of substitute products or services
Chief Financial Officer
Michael Porter
24. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief Operation Officer
SCM software
Chief information officer
Chief technology offiicer(CTO)
25. What does COO stands for
Enterprise resource planning (ERP)
Chief Operation Officer
G I G O
Data
26. Means Garbage In Garbage OUt
Value chain
Informantion accuracy
G I G O
Business proess
27. What Concerns CIOs the most?
Enhancing customer satisfaction
G I G O
Peter Drucker
Loyalty programs
28. Website success solely is measure by
Chief knowldedge officer (CKO)
First-mover advantage
Amount of traffic
Benchmarking
29. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Loyalty programs
G I G O
Informantion accuracy
Information Discovery
30. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Automate
Security breach
Buyer power
Loyalty programs
31. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
SCM software
Enhancing customer satisfaction
Organizatonal Informaion Cultures
Supply chain management(SCM)
32. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
People
Automate
Countefeit software
Customer Service
33. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Amount of traffic
Management Information System (MIS)
First-mover advantage
Informaton
34. What is on the mind of the CEO
Enhance Customer Satisfaction
Chief Executive officer
Informantion accuracy
Threat of new entrants
35. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Customer Service
Software failure and human error
Management Information System (MIS)
Business proess
36. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Reducing Cost/Improve Productivity
Product differentiation
Brusiness process reengineering (BPR)
Chief Information Officer
37. Baseline values the system seesks to attain
Informantion accuracy
SCM software
Benchmarks
Brusiness process reengineering (BPR)
38. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Amount of traffic
Enhance Customer Satisfaction
Chief privacy officer(CPO)
Informaton
39. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Rivalry among existing competitors
Enhancing customer satisfaction
Effeciveness IT metics
Automate
40. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Manage - leader - communicator
Data
Enhancing customer satisfaction
41. The plans and goals of the IT department must align with the plans and goals of the organization.
Usability
Organizatonal Informaion Cultures
One of the greatest challenges today
Business is always #1
42. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Supplier power
Information Discovery
Environmental scannig
Supply chain
43. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Chief Operation Officer
Customer Relationship management(CRM)
Enhance Customer Satisfaction
44. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Amount of traffic
Benchmarks
Business proess
Loyalty programs
45. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Supplier power
Benchmarks
Peter Drucker
46. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Data
Threat of substitute products or services
People
47. Reward customers based on th amount of business they do with a particuar organization.
Organizatonal Informaion Cultures
Loyalty programs
Balanced scorecard
Effeciveness IT metics
48. Is high when competition is fierce in a market and low when competition is more complacent
Chief Operation Officer
Rivalry among existing competitors
Software failure and human error
People
49. Is data converted into a meaninfgul and useful context.
One of the greatest challenges today
Informantion accuracy
Informaton
Chief information officer
50. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Environmental scannig
Business process
Value chain
SSL