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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
Supply chain
Chief security officer (CSO)
SSL
2. What does COO stands for
Effeciveness IT metics
Data
Chief Operation Officer
Manage - leader - communicator
3. The 4 strategic initiatives
Enterprise resource planning (ERP)
SCM - CRM - ERP AND BPR
Value chain
Chief Executive officer
4. Effective communication between business personnel and IT personnel
Reducing Cost/Improve Productivity
Information security
One of the greatest challenges today
People
5. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Business proess
Supply chain management(SCM)
The Five Forces Model
Chief information officer
6. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Manage - leader - communicator
Rivalry among existing competitors
Supply chain management(SCM)
Chief Executive officer
7. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Chief Executive officer
The Five Forces Model
Information security
Usability
8. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Effeciveness IT metics
Supply chain
SSL
9. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Information Technology (IT)
Supplier power
Data
One of the greatest challenges today
10. What is the function of CIO?
The basic component of supply chain management
Countefeit software
Organizatonal Informaion Cultures
Manage - leader - communicator
11. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Customer Service
Peter Drucker
Customer Relationship management(CRM)
Information Technology (IT)
12. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Business process
Information Discovery
Enhance Customer Satisfaction
Business is always #1
13. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Supply chain management(SCM)
Chief technology offiicer(CTO)
Countefeit software
Benchmarking
14. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Supply chain
The basic component of supply chain management
Manage - leader - communicator
Comptevive advantage
15. What does CEO stands for
G I G O
Key performance indicators (KPIs)
Chief Executive officer
Supply chain management(SCM)
16. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief knowldedge officer (CKO)
Threat of substitute products or services
Chief security officer (CSO)
Customer Relationship management(CRM)
17. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
SCM - CRM - ERP AND BPR
Countefeit software
Buyer power
Customer Relationship management(CRM)
18. Costs that can make customers relcutant to switch to another product or service
Efficiency IT metrics
Value chain
Business is always #1
Switching costs
19. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Supply chain
Brusiness process reengineering (BPR)
Environmental scannig
Amount of traffic
20. To remain sucessful - and organizatios should use what?
21. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Product differentiation
Information security
Chief security officer (CSO)
22. Reward customers based on th amount of business they do with a particuar organization.
Buyer power
Data
Value chain
Loyalty programs
23. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Information security
People
Chief privacy officer(CPO)
Chief information officer
24. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Business process
Chief Information Officer
Threat of new entrants
Information security
25. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Informantion accuracy
Loyalty programs
Chief privacy officer(CPO)
SCM - CRM - ERP AND BPR
26. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Peter Drucker
The Five Forces Model
Chief technology offiicer(CTO)
Customer Relationship management(CRM)
27. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Informaton
Organizatonal Informaion Cultures
Chief Information Officer
Enterprise resource planning (ERP)
28. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Supplier power
Balanced scorecard
Benchmarks
Threat of substitute products or services
29. Means Garbage In Garbage OUt
Effeciveness IT metics
G I G O
Manage - leader - communicator
SCM - CRM - ERP AND BPR
30. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Environmental scannig
Informaton
Chief knowldedge officer (CKO)
Efficiency IT metrics
31. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Chief Information Officer
Chief Executive officer
Information Technology (IT)
32. What Concerns CIOs the most?
Organizatonal Informaion Cultures
Security breach
Enhancing customer satisfaction
Threat of substitute products or services
33. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Peter Drucker
Chief information officer
Key performance indicators (KPIs)
Buyer power
34. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Benchmarks
Usability
Brusiness process reengineering (BPR)
Business proess
35. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Information Discovery
Chief technology offiicer(CTO)
Threat of substitute products or services
36. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Benchmarking
Chief technology offiicer(CTO)
Data
G I G O
37. Is high when competition is fierce in a market and low when competition is more complacent
First-mover advantage
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Rivalry among existing competitors
SCM - CRM - ERP AND BPR
38. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
The Five Forces Model
Customer Relationship management(CRM)
Business proess
Management Information System (MIS)
39. What does CFO stands for
Information security
Chief Financial Officer
Comptevive advantage
Business is always #1
40. Baseline values the system seesks to attain
Benchmarks
Usability
Threat of new entrants
Peter Drucker
41. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Business is always #1
Chief information officer
Efficiency IT metrics
Benchmarking
42. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Data
Informaton
Supply chain management(SCM)
Product differentiation
43. Website success solely is measure by
Amount of traffic
Automate
Enterprise resource planning (ERP)
Peter Drucker
44. Is data converted into a meaninfgul and useful context.
Loyalty programs
Benchmarks
Informaton
Chief privacy officer(CPO)
45. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Product differentiation
Threat of new entrants
SSL
Supply chain management(SCM)
46. What would be the Greatest Benefits for Information Technology?
Rivalry among existing competitors
Informaton
Customer Service
Software failure and human error
47. What does CIO stands for
Information Technology (IT)
Peter Drucker
Chief Information Officer
SSL
48. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
The basic component of supply chain management
Balanced scorecard
Organizatonal Informaion Cultures
Customer Service
49. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Rivalry among existing competitors
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief Executive officer
Value chain
50. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
The Five Forces Model
SCM - CRM - ERP AND BPR
Supply chain
Countefeit software