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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The plans and goals of the IT department must align with the plans and goals of the organization.
Chief Information Officer
Chief technology offiicer(CTO)
Business is always #1
Software failure and human error
2. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Supply chain
Threat of substitute products or services
Business process
Supplier power
3. Means Garbage In Garbage OUt
Benchmarking
Automate
G I G O
Efficiency IT metrics
4. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Chief technology offiicer(CTO)
One of the greatest challenges today
The basic component of supply chain management
SCM software
5. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Data
Threat of new entrants
Supply chain management(SCM)
Software failure and human error
6. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Data
Key performance indicators (KPIs)
Chief Financial Officer
Benchmarking
7. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Security breach
G I G O
Business proess
Enterprise resource planning (ERP)
8. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Benchmarking
The basic component of supply chain management
SCM software
Manage - leader - communicator
9. The 4 strategic initiatives
Benchmarks
Chief Operation Officer
SCM - CRM - ERP AND BPR
First-mover advantage
10. Baseline values the system seesks to attain
Chief technology offiicer(CTO)
Rivalry among existing competitors
Benchmarks
Effeciveness IT metics
11. Reward customers based on th amount of business they do with a particuar organization.
Information Discovery
Countefeit software
Loyalty programs
Organizatonal Informaion Cultures
12. What is on the mind of the CEO
Enhance Customer Satisfaction
Efficiency IT metrics
Loyalty programs
Chief Financial Officer
13. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
SCM software
Data
Effeciveness IT metics
Chief information officer
14. What does COO stands for
Informaton
Information Technology (IT)
Chief Operation Officer
Reducing Cost/Improve Productivity
15. What does CFO stands for
Informantion accuracy
Chief Financial Officer
Enhance Customer Satisfaction
Usability
16. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Usability
Chief privacy officer(CPO)
Countefeit software
Enhancing customer satisfaction
17. To remain sucessful - and organizatios should use what?
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18. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
SCM - CRM - ERP AND BPR
Michael Porter
Customer Relationship management(CRM)
One of the greatest challenges today
19. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Information Discovery
Usability
Customer Service
The Five Forces Model
20. What does CEO stands for
Chief Executive officer
Business is always #1
Supply chain management(SCM)
Enterprise resource planning (ERP)
21. What Concerns CIOs the most?
Product differentiation
Switching costs
Enhancing customer satisfaction
Balanced scorecard
22. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Automate
Chief technology offiicer(CTO)
Enterprise resource planning (ERP)
Organizatonal Informaion Cultures
23. Costs that can make customers relcutant to switch to another product or service
Supply chain management(SCM)
Chief knowldedge officer (CKO)
Balanced scorecard
Switching costs
24. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Michael Porter
Data
Enhancing customer satisfaction
Product differentiation
25. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Amount of traffic
Information security
Manage - leader - communicator
Management Information System (MIS)
26. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Buyer power
Automate
Informaton
27. What does CIO stands for
Customer Relationship management(CRM)
One of the greatest challenges today
Comptevive advantage
Chief Information Officer
28. What is the function of CIO?
Supply chain
Customer Service
Manage - leader - communicator
Business is always #1
29. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Supply chain
SSL
People
Efficiency IT metrics
30. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Product differentiation
Brusiness process reengineering (BPR)
Value chain
The Five Forces Model
31. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
The basic component of supply chain management
Chief security officer (CSO)
Michael Porter
Software failure and human error
32. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Enhance Customer Satisfaction
Michael Porter
Informantion accuracy
33. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Countefeit software
Automate
Efficiency IT metrics
SCM software
34. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Efficiency IT metrics
Rivalry among existing competitors
Effeciveness IT metics
People
35. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
The Five Forces Model
Loyalty programs
Effeciveness IT metics
Environmental scannig
36. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Key performance indicators (KPIs)
SCM - CRM - ERP AND BPR
Product differentiation
37. Is data converted into a meaninfgul and useful context.
Information Discovery
Business proess
Comptevive advantage
Informaton
38. The leading cause of downtime
Chief Operation Officer
Software failure and human error
Efficiency IT metrics
Business process
39. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
The Five Forces Model
Security breach
Information security
Supply chain management(SCM)
40. Website success solely is measure by
Supply chain
Chief Operation Officer
Information security
Amount of traffic
41. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Enterprise resource planning (ERP)
First-mover advantage
Chief information officer
Usability
42. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Peter Drucker
Enhance Customer Satisfaction
Information Discovery
Information Technology (IT)
43. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief Information Officer
Enhancing customer satisfaction
Chief information officer
Supplier power
44. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Manage - leader - communicator
Threat of substitute products or services
Business is always #1
45. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Enhancing customer satisfaction
Michael Porter
Software failure and human error
Countefeit software
46. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Customer Relationship management(CRM)
SCM software
SCM - CRM - ERP AND BPR
Michael Porter
47. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Environmental scannig
Manage - leader - communicator
Informantion accuracy
SSL
48. A famous management guru - once stated that if you cannot measure it - you cannot manage it
SCM software
Software failure and human error
SSL
Peter Drucker
49. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
First-mover advantage
Rivalry among existing competitors
Chief technology offiicer(CTO)
Countefeit software
50. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
People
Threat of substitute products or services
Usability
Product differentiation