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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
First-mover advantage
Effeciveness IT metics
Chief Financial Officer
SSL
2. What does COO stands for
First-mover advantage
Threat of substitute products or services
Chief Operation Officer
Informantion accuracy
3. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Manage - leader - communicator
Supply chain management(SCM)
Supplier power
The basic component of supply chain management
4. What Concerns CIOs the most?
Balanced scorecard
Michael Porter
Threat of substitute products or services
Enhancing customer satisfaction
5. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
SCM - CRM - ERP AND BPR
Management Information System (MIS)
Amount of traffic
Threat of substitute products or services
6. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
SCM software
Information Technology (IT)
Data
Organizatonal Informaion Cultures
7. Mostly misuse by persons inside or outside an organization.
Automate
Information security
Threat of substitute products or services
Software failure and human error
8. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Benchmarks
Loyalty programs
Security breach
Efficiency IT metrics
9. What does CIO stands for
Value chain
Chief Information Officer
Enhancing customer satisfaction
Supplier power
10. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
SCM - CRM - ERP AND BPR
Comptevive advantage
Countefeit software
Business process
11. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Usability
Benchmarking
Effeciveness IT metics
Enhancing customer satisfaction
12. To remain sucessful - and organizatios should use what?
13. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief knowldedge officer (CKO)
First-mover advantage
Effeciveness IT metics
Enterprise resource planning (ERP)
14. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Benchmarks
Countefeit software
Value chain
Business proess
15. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Chief Operation Officer
Chief Executive officer
Chief privacy officer(CPO)
16. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Chief knowldedge officer (CKO)
Countefeit software
Information Technology (IT)
Information security
17. Means Garbage In Garbage OUt
Supply chain
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Supplier power
G I G O
18. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Chief information officer
Switching costs
Efficiency IT metrics
The basic component of supply chain management
19. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Benchmarking
Informantion accuracy
Chief technology offiicer(CTO)
People
20. Effective communication between business personnel and IT personnel
Environmental scannig
Customer Service
One of the greatest challenges today
First-mover advantage
21. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Reducing Cost/Improve Productivity
Manage - leader - communicator
Customer Relationship management(CRM)
Usability
22. Costs that can make customers relcutant to switch to another product or service
One of the greatest challenges today
Switching costs
Chief Executive officer
SSL
23. Is data converted into a meaninfgul and useful context.
Informaton
Manage - leader - communicator
Michael Porter
Data
24. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Security breach
Customer Relationship management(CRM)
Enterprise resource planning (ERP)
Buyer power
25. The leading cause of downtime
Organizatonal Informaion Cultures
Software failure and human error
Chief information officer
Benchmarks
26. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
SSL
Supplier power
Security breach
Chief Operation Officer
27. The 4 strategic initiatives
One of the greatest challenges today
Brusiness process reengineering (BPR)
SCM - CRM - ERP AND BPR
SCM software
28. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Automate
Enhance Customer Satisfaction
Chief Executive officer
29. Occurs whn a company develops unique differences in its products with th intenet t influence demand
SSL
Countefeit software
Chief privacy officer(CPO)
Product differentiation
30. Baseline values the system seesks to attain
Buyer power
Benchmarks
First-mover advantage
Peter Drucker
31. Website success solely is measure by
Benchmarking
Chief Operation Officer
Amount of traffic
Supplier power
32. The plans and goals of the IT department must align with the plans and goals of the organization.
Balanced scorecard
Buyer power
Business is always #1
Rivalry among existing competitors
33. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SCM software
Threat of new entrants
Chief Information Officer
The basic component of supply chain management
34. Reward customers based on th amount of business they do with a particuar organization.
Michael Porter
Loyalty programs
SCM software
Value chain
35. What is on the mind of the CEO
Enhancing customer satisfaction
SSL
First-mover advantage
Enhance Customer Satisfaction
36. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Enterprise resource planning (ERP)
Value chain
Business proess
Information Technology (IT)
37. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Chief security officer (CSO)
Information Discovery
Benchmarking
Countefeit software
38. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
SCM - CRM - ERP AND BPR
Usability
Balanced scorecard
Buyer power
39. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Enhance Customer Satisfaction
Value chain
Enhancing customer satisfaction
40. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
SCM software
Organizatonal Informaion Cultures
Software failure and human error
Supply chain
41. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
SSL
Rivalry among existing competitors
Information Technology (IT)
Information Discovery
42. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Informaton
Buyer power
Supply chain management(SCM)
Organizatonal Informaion Cultures
43. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Informaton
Business process
Information Discovery
Customer Relationship management(CRM)
44. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Information security
Organizatonal Informaion Cultures
Threat of new entrants
Brusiness process reengineering (BPR)
45. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Threat of new entrants
Supply chain
Customer Service
Loyalty programs
46. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
G I G O
Security breach
Amount of traffic
47. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Rivalry among existing competitors
Chief information officer
Supplier power
Environmental scannig
48. What would be the Greatest Benefits for Information Technology?
Customer Service
Automate
Customer Relationship management(CRM)
Benchmarking
49. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Information Technology (IT)
Key performance indicators (KPIs)
SCM software
Effeciveness IT metics
50. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Chief Operation Officer
Chief Financial Officer
Data
The Five Forces Model