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Test your basic knowledge |
Business And Technology
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Michael Porter
SCM software
Enhancing customer satisfaction
2. What does CIO stands for
One of the greatest challenges today
Chief technology offiicer(CTO)
Benchmarking
Chief Information Officer
3. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
SSL
Chief knowldedge officer (CKO)
Rivalry among existing competitors
4. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
SCM software
Michael Porter
Informantion accuracy
5. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Effeciveness IT metics
SCM software
Comptevive advantage
Enterprise resource planning (ERP)
6. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Automate
Security breach
Information Discovery
The basic component of supply chain management
7. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Data
Threat of new entrants
Chief technology offiicer(CTO)
G I G O
8. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Threat of new entrants
Chief Operation Officer
Chief Information Officer
9. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Organizatonal Informaion Cultures
SCM - CRM - ERP AND BPR
Comptevive advantage
Software failure and human error
10. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
First-mover advantage
Rivalry among existing competitors
Amount of traffic
11. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief security officer (CSO)
Reducing Cost/Improve Productivity
Chief information officer
Buyer power
12. What Concerns CIOs the most?
Peter Drucker
Enhancing customer satisfaction
Security breach
Chief security officer (CSO)
13. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Loyalty programs
Chief knowldedge officer (CKO)
Countefeit software
Product differentiation
14. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Software failure and human error
SCM - CRM - ERP AND BPR
Chief Financial Officer
15. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Information Technology (IT)
Benchmarking
Information security
Balanced scorecard
16. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Countefeit software
Supplier power
Chief privacy officer(CPO)
Security breach
17. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Information Technology (IT)
Supply chain management(SCM)
Information Discovery
Supplier power
18. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
Efficiency IT metrics
Security breach
Threat of substitute products or services
19. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Chief technology offiicer(CTO)
Environmental scannig
Supply chain
Benchmarking
20. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Brusiness process reengineering (BPR)
Buyer power
Benchmarking
Chief knowldedge officer (CKO)
21. What does CFO stands for
SCM - CRM - ERP AND BPR
Chief Operation Officer
Reducing Cost/Improve Productivity
Chief Financial Officer
22. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Key performance indicators (KPIs)
Information security
Buyer power
Usability
23. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Peter Drucker
Software failure and human error
Key performance indicators (KPIs)
Informantion accuracy
24. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Software failure and human error
The Five Forces Model
Amount of traffic
SSL
25. Baseline values the system seesks to attain
Product differentiation
Business is always #1
Environmental scannig
Benchmarks
26. Is data converted into a meaninfgul and useful context.
Value chain
Informaton
Threat of substitute products or services
Supplier power
27. Means Garbage In Garbage OUt
Business proess
G I G O
SCM software
First-mover advantage
28. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
The Five Forces Model
The basic component of supply chain management
Software failure and human error
Management Information System (MIS)
29. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Customer Relationship management(CRM)
Chief security officer (CSO)
Switching costs
Peter Drucker
30. Is high when competition is fierce in a market and low when competition is more complacent
Business proess
Enhance Customer Satisfaction
Security breach
Rivalry among existing competitors
31. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief Executive officer
Supplier power
First-mover advantage
Countefeit software
32. What is the function of CIO?
Manage - leader - communicator
Business proess
Usability
Information Discovery
33. The plans and goals of the IT department must align with the plans and goals of the organization.
SCM software
Business is always #1
Loyalty programs
One of the greatest challenges today
34. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Enhancing customer satisfaction
SCM - CRM - ERP AND BPR
Supplier power
35. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Switching costs
One of the greatest challenges today
Balanced scorecard
Supply chain
36. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
One of the greatest challenges today
Information Discovery
Data
Business proess
37. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
SSL
Customer Relationship management(CRM)
The basic component of supply chain management
38. What does COO stands for
Chief Operation Officer
Chief Financial Officer
Chief security officer (CSO)
SSL
39. Mostly misuse by persons inside or outside an organization.
The basic component of supply chain management
Enterprise resource planning (ERP)
Business proess
Information security
40. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Effeciveness IT metics
Security breach
The basic component of supply chain management
Balanced scorecard
41. The leading cause of downtime
People
Software failure and human error
SCM - CRM - ERP AND BPR
Information Technology (IT)
42. Costs that can make customers relcutant to switch to another product or service
Amount of traffic
Switching costs
Loyalty programs
Security breach
43. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Threat of new entrants
Brusiness process reengineering (BPR)
Informaton
SCM software
44. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Value chain
Reducing Cost/Improve Productivity
Chief Information Officer
Customer Relationship management(CRM)
45. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Michael Porter
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Management Information System (MIS)
46. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
People
Rivalry among existing competitors
Countefeit software
47. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Comptevive advantage
Buyer power
SSL
Information security
48. To remain sucessful - and organizatios should use what?
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49. What does CEO stands for
Chief Executive officer
Michael Porter
First-mover advantage
Chief security officer (CSO)
50. Website success solely is measure by
Amount of traffic
Chief Information Officer
Key performance indicators (KPIs)
Value chain
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