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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Supply chain
Peter Drucker
Efficiency IT metrics
Brusiness process reengineering (BPR)
2. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Buyer power
Threat of new entrants
Comptevive advantage
People
3. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Threat of substitute products or services
Automate
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Information Technology (IT)
4. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Amount of traffic
Customer Relationship management(CRM)
Peter Drucker
Key performance indicators (KPIs)
5. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Supply chain management(SCM)
Information Technology (IT)
Enterprise resource planning (ERP)
Buyer power
6. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Information Discovery
Security breach
Value chain
Supply chain management(SCM)
7. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Chief security officer (CSO)
Brusiness process reengineering (BPR)
SCM software
Supply chain management(SCM)
8. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Chief privacy officer(CPO)
Security breach
Information security
Chief security officer (CSO)
9. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Peter Drucker
Efficiency IT metrics
Value chain
Chief technology offiicer(CTO)
10. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Brusiness process reengineering (BPR)
Environmental scannig
Threat of substitute products or services
The basic component of supply chain management
11. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Information security
Switching costs
Threat of substitute products or services
SSL
12. What would be the Greatest Benefits for Information Technology?
Chief Operation Officer
Customer Service
Information Technology (IT)
Information Discovery
13. Website success solely is measure by
Countefeit software
Comptevive advantage
Amount of traffic
Benchmarking
14. Effective communication between business personnel and IT personnel
Customer Service
Rivalry among existing competitors
One of the greatest challenges today
Manage - leader - communicator
15. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Management Information System (MIS)
Countefeit software
Chief Information Officer
Information Technology (IT)
16. Baseline values the system seesks to attain
Data
Product differentiation
Benchmarks
Software failure and human error
17. Is data converted into a meaninfgul and useful context.
SSL
Business proess
Usability
Informaton
18. Reward customers based on th amount of business they do with a particuar organization.
Michael Porter
Value chain
Loyalty programs
SSL
19. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Chief technology offiicer(CTO)
Value chain
Enhancing customer satisfaction
Customer Relationship management(CRM)
20. The plans and goals of the IT department must align with the plans and goals of the organization.
Enhancing customer satisfaction
SCM - CRM - ERP AND BPR
Business process
Business is always #1
21. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Peter Drucker
Informantion accuracy
Chief information officer
SSL
22. Means Garbage In Garbage OUt
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Information Technology (IT)
G I G O
Rivalry among existing competitors
23. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Manage - leader - communicator
Management Information System (MIS)
Data
Threat of new entrants
24. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
Chief Information Officer
Data
Michael Porter
25. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Product differentiation
Switching costs
Customer Relationship management(CRM)
SSL
26. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Enterprise resource planning (ERP)
Management Information System (MIS)
Amount of traffic
Value chain
27. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Data
G I G O
Value chain
Customer Service
28. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Threat of substitute products or services
Effeciveness IT metics
Customer Relationship management(CRM)
29. What is the function of CIO?
Chief technology offiicer(CTO)
Value chain
Manage - leader - communicator
Chief Operation Officer
30. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Efficiency IT metrics
Supply chain
Chief knowldedge officer (CKO)
Security breach
31. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Peter Drucker
Enterprise resource planning (ERP)
Michael Porter
First-mover advantage
32. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
SCM software
Product differentiation
Chief knowldedge officer (CKO)
Usability
33. What does CFO stands for
Supply chain management(SCM)
Chief Financial Officer
Reducing Cost/Improve Productivity
Supplier power
34. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Balanced scorecard
Chief security officer (CSO)
Supplier power
Key performance indicators (KPIs)
35. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Information security
Effeciveness IT metics
Information Technology (IT)
Benchmarking
36. What does CIO stands for
G I G O
Amount of traffic
Chief Information Officer
Customer Relationship management(CRM)
37. What is on the mind of the CEO
First-mover advantage
Enhance Customer Satisfaction
Supply chain
Customer Service
38. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Manage - leader - communicator
Informantion accuracy
Management Information System (MIS)
Threat of new entrants
39. What does CEO stands for
Chief Executive officer
Value chain
Benchmarking
Amount of traffic
40. What information technology projects goals has the most value?
Brusiness process reengineering (BPR)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Reducing Cost/Improve Productivity
Benchmarks
41. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Customer Relationship management(CRM)
Buyer power
Information security
Benchmarks
42. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Environmental scannig
SCM software
Switching costs
43. Costs that can make customers relcutant to switch to another product or service
Informantion accuracy
Chief technology offiicer(CTO)
Comptevive advantage
Switching costs
44. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Threat of new entrants
Reducing Cost/Improve Productivity
Software failure and human error
Benchmarking
45. The leading cause of downtime
Software failure and human error
First-mover advantage
Amount of traffic
SCM - CRM - ERP AND BPR
46. What Concerns CIOs the most?
Switching costs
Countefeit software
Enhancing customer satisfaction
Chief knowldedge officer (CKO)
47. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Amount of traffic
Chief information officer
Organizatonal Informaion Cultures
Business proess
48. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
G I G O
Chief privacy officer(CPO)
The basic component of supply chain management
Business proess
49. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Business proess
Product differentiation
Buyer power
Supply chain
50. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Information security
Threat of substitute products or services
SCM - CRM - ERP AND BPR
Business process