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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is high when competition is fierce in a market and low when competition is more complacent
Business proess
Chief knowldedge officer (CKO)
Buyer power
Rivalry among existing competitors
2. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief knowldedge officer (CKO)
SCM - CRM - ERP AND BPR
One of the greatest challenges today
Chief information officer
3. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Comptevive advantage
Threat of new entrants
The basic component of supply chain management
Buyer power
4. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
The basic component of supply chain management
Supplier power
Peter Drucker
Benchmarks
5. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Switching costs
Chief Executive officer
Reducing Cost/Improve Productivity
6. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Chief knowldedge officer (CKO)
G I G O
Chief Financial Officer
7. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Loyalty programs
Product differentiation
Effeciveness IT metics
Chief privacy officer(CPO)
8. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Balanced scorecard
Michael Porter
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Value chain
9. What does COO stands for
Chief Operation Officer
Key performance indicators (KPIs)
Data
Chief Financial Officer
10. Website success solely is measure by
Threat of substitute products or services
Business is always #1
Amount of traffic
Chief security officer (CSO)
11. What does CEO stands for
Rivalry among existing competitors
Chief Operation Officer
Informantion accuracy
Chief Executive officer
12. The plans and goals of the IT department must align with the plans and goals of the organization.
Chief knowldedge officer (CKO)
Enterprise resource planning (ERP)
Business is always #1
Chief Executive officer
13. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Chief privacy officer(CPO)
The Five Forces Model
Michael Porter
Rivalry among existing competitors
14. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Peter Drucker
People
Chief security officer (CSO)
15. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Enhance Customer Satisfaction
Benchmarking
Chief privacy officer(CPO)
Business proess
16. Costs that can make customers relcutant to switch to another product or service
Switching costs
Information Technology (IT)
Amount of traffic
Reducing Cost/Improve Productivity
17. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Informantion accuracy
Effeciveness IT metics
The basic component of supply chain management
Product differentiation
18. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Environmental scannig
Buyer power
Organizatonal Informaion Cultures
19. What does CFO stands for
Effeciveness IT metics
Chief Financial Officer
Peter Drucker
Threat of new entrants
20. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Reducing Cost/Improve Productivity
Loyalty programs
Information Technology (IT)
The basic component of supply chain management
21. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Michael Porter
Chief technology offiicer(CTO)
Product differentiation
SCM - CRM - ERP AND BPR
22. To remain sucessful - and organizatios should use what?
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23. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Product differentiation
Rivalry among existing competitors
SCM software
24. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Chief knowldedge officer (CKO)
Chief Information Officer
Brusiness process reengineering (BPR)
25. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Benchmarking
People
Management Information System (MIS)
Automate
26. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Benchmarking
Chief Executive officer
Peter Drucker
27. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Chief security officer (CSO)
Chief information officer
Environmental scannig
Chief technology offiicer(CTO)
28. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Chief information officer
Michael Porter
Automate
Enhancing customer satisfaction
29. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Chief Operation Officer
Manage - leader - communicator
Management Information System (MIS)
30. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Brusiness process reengineering (BPR)
Value chain
Loyalty programs
People
31. Means Garbage In Garbage OUt
Effeciveness IT metics
Supplier power
Enterprise resource planning (ERP)
G I G O
32. The leading cause of downtime
One of the greatest challenges today
Management Information System (MIS)
Software failure and human error
Automate
33. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
People
Environmental scannig
The basic component of supply chain management
Effeciveness IT metics
34. What is the function of CIO?
Manage - leader - communicator
Security breach
Countefeit software
Chief technology offiicer(CTO)
35. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
One of the greatest challenges today
Chief security officer (CSO)
G I G O
Business proess
36. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Chief security officer (CSO)
Key performance indicators (KPIs)
SSL
Information Discovery
37. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Supply chain
Information security
Benchmarking
Benchmarks
38. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Chief privacy officer(CPO)
Value chain
Rivalry among existing competitors
39. What would be the Greatest Benefits for Information Technology?
Comptevive advantage
Supply chain management(SCM)
Customer Service
Manage - leader - communicator
40. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supplier power
Supply chain management(SCM)
Effeciveness IT metics
Benchmarks
41. Mostly misuse by persons inside or outside an organization.
Information security
Product differentiation
Chief Executive officer
Chief Financial Officer
42. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Chief knowldedge officer (CKO)
Threat of new entrants
Buyer power
Organizatonal Informaion Cultures
43. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Automate
Product differentiation
Key performance indicators (KPIs)
Enterprise resource planning (ERP)
44. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
The Five Forces Model
Data
SSL
Value chain
45. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Benchmarking
Peter Drucker
Business process
Comptevive advantage
46. Effective communication between business personnel and IT personnel
Chief privacy officer(CPO)
One of the greatest challenges today
Chief Operation Officer
SSL
47. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Usability
Loyalty programs
Security breach
Supply chain management(SCM)
48. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
G I G O
Supply chain
Michael Porter
Enhancing customer satisfaction
49. What does CIO stands for
Chief Information Officer
Data
Chief Executive officer
Manage - leader - communicator
50. What Concerns CIOs the most?
Chief privacy officer(CPO)
SCM software
Enhancing customer satisfaction
Switching costs