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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Chief information officer
Management Information System (MIS)
Informantion accuracy
Chief security officer (CSO)
2. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Key performance indicators (KPIs)
Chief privacy officer(CPO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Balanced scorecard
3. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Chief Financial Officer
Benchmarking
First-mover advantage
Michael Porter
4. What information technology projects goals has the most value?
Chief security officer (CSO)
Reducing Cost/Improve Productivity
Threat of substitute products or services
Chief Executive officer
5. Effective communication between business personnel and IT personnel
Chief Financial Officer
Environmental scannig
One of the greatest challenges today
Software failure and human error
6. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Informantion accuracy
G I G O
Supply chain management(SCM)
Benchmarks
7. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Data
Michael Porter
Value chain
Effeciveness IT metics
8. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Informaton
Benchmarking
Buyer power
Enhancing customer satisfaction
9. Means Garbage In Garbage OUt
Comptevive advantage
G I G O
Data
Product differentiation
10. To remain sucessful - and organizatios should use what?
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11. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Organizatonal Informaion Cultures
Balanced scorecard
Chief information officer
One of the greatest challenges today
12. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Informaton
Chief knowldedge officer (CKO)
Chief Executive officer
13. The plans and goals of the IT department must align with the plans and goals of the organization.
Enhance Customer Satisfaction
Peter Drucker
One of the greatest challenges today
Business is always #1
14. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SCM software
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
The Five Forces Model
SSL
15. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Effeciveness IT metics
Comptevive advantage
G I G O
Data
16. What does CFO stands for
The Five Forces Model
Chief Financial Officer
Product differentiation
Loyalty programs
17. Costs that can make customers relcutant to switch to another product or service
Product differentiation
Business proess
Supply chain management(SCM)
Switching costs
18. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Buyer power
Automate
Efficiency IT metrics
Key performance indicators (KPIs)
19. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Michael Porter
Key performance indicators (KPIs)
Loyalty programs
20. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Amount of traffic
Balanced scorecard
Business is always #1
21. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Benchmarks
Business proess
First-mover advantage
Comptevive advantage
22. What does COO stands for
Key performance indicators (KPIs)
Switching costs
Manage - leader - communicator
Chief Operation Officer
23. What does CEO stands for
Supplier power
SCM software
Chief Executive officer
Software failure and human error
24. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Amount of traffic
Data
Supply chain
People
25. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Countefeit software
Informaton
Reducing Cost/Improve Productivity
Supplier power
26. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Automate
People
Business is always #1
SCM software
27. Is high when competition is fierce in a market and low when competition is more complacent
Threat of substitute products or services
Countefeit software
Rivalry among existing competitors
Michael Porter
28. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Brusiness process reengineering (BPR)
Automate
Value chain
Business proess
29. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Rivalry among existing competitors
Chief knowldedge officer (CKO)
Effeciveness IT metics
Customer Relationship management(CRM)
30. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
SSL
Chief knowldedge officer (CKO)
Chief security officer (CSO)
Enterprise resource planning (ERP)
31. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Chief privacy officer(CPO)
Product differentiation
Countefeit software
32. Mostly misuse by persons inside or outside an organization.
Reducing Cost/Improve Productivity
Benchmarking
Usability
Information security
33. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Supply chain management(SCM)
The Five Forces Model
Amount of traffic
Automate
34. The leading cause of downtime
G I G O
Software failure and human error
First-mover advantage
Rivalry among existing competitors
35. What is on the mind of the CEO
Enhance Customer Satisfaction
SCM - CRM - ERP AND BPR
Chief knowldedge officer (CKO)
Business proess
36. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Automate
Threat of new entrants
Supply chain management(SCM)
Efficiency IT metrics
37. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Environmental scannig
Chief technology offiicer(CTO)
Switching costs
Manage - leader - communicator
38. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Enhancing customer satisfaction
Business process
Chief Executive officer
Customer Relationship management(CRM)
39. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Rivalry among existing competitors
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Product differentiation
SCM - CRM - ERP AND BPR
40. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Rivalry among existing competitors
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Usability
Business is always #1
41. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The Five Forces Model
The basic component of supply chain management
Customer Service
Management Information System (MIS)
42. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
The Five Forces Model
Security breach
Benchmarking
Effeciveness IT metics
43. Is data converted into a meaninfgul and useful context.
Business proess
Threat of substitute products or services
Enhancing customer satisfaction
Informaton
44. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Comptevive advantage
Countefeit software
Customer Relationship management(CRM)
Information Discovery
45. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Customer Service
Environmental scannig
Supplier power
Benchmarking
46. What is the function of CIO?
Security breach
Threat of substitute products or services
Manage - leader - communicator
Threat of new entrants
47. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Software failure and human error
Information Discovery
Threat of substitute products or services
SCM - CRM - ERP AND BPR
48. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Rivalry among existing competitors
Management Information System (MIS)
Customer Service
Chief technology offiicer(CTO)
49. Website success solely is measure by
Buyer power
Threat of substitute products or services
Amount of traffic
Automate
50. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Chief knowldedge officer (CKO)
SCM - CRM - ERP AND BPR
Supply chain
Countefeit software