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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The plans and goals of the IT department must align with the plans and goals of the organization.
Organizatonal Informaion Cultures
Business is always #1
Amount of traffic
The Five Forces Model
2. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Chief Executive officer
People
Environmental scannig
3. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Switching costs
Informantion accuracy
Customer Relationship management(CRM)
Benchmarking
4. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
People
Amount of traffic
Key performance indicators (KPIs)
Michael Porter
5. Costs that can make customers relcutant to switch to another product or service
The basic component of supply chain management
Informantion accuracy
People
Switching costs
6. Baseline values the system seesks to attain
Brusiness process reengineering (BPR)
Business is always #1
Benchmarks
Threat of new entrants
7. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Business is always #1
Enterprise resource planning (ERP)
Value chain
Threat of substitute products or services
8. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Comptevive advantage
First-mover advantage
Management Information System (MIS)
Supplier power
9. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supply chain management(SCM)
Reducing Cost/Improve Productivity
Buyer power
SSL
10. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
The Five Forces Model
People
Chief security officer (CSO)
11. Means Garbage In Garbage OUt
G I G O
Data
The Five Forces Model
Chief knowldedge officer (CKO)
12. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Information Discovery
Business proess
Effeciveness IT metics
Value chain
13. What does CIO stands for
SCM software
Customer Service
Chief Information Officer
Product differentiation
14. Effective communication between business personnel and IT personnel
Efficiency IT metrics
Switching costs
Enhancing customer satisfaction
One of the greatest challenges today
15. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Rivalry among existing competitors
Product differentiation
SCM software
Business proess
16. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Supply chain
Information Technology (IT)
Business is always #1
17. What does COO stands for
Chief Operation Officer
Effeciveness IT metics
Business is always #1
The Five Forces Model
18. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Brusiness process reengineering (BPR)
Effeciveness IT metics
Chief information officer
19. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
Effeciveness IT metics
Chief knowldedge officer (CKO)
Product differentiation
20. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Chief information officer
Information Technology (IT)
One of the greatest challenges today
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
21. The leading cause of downtime
Software failure and human error
The basic component of supply chain management
Balanced scorecard
Loyalty programs
22. What Concerns CIOs the most?
Organizatonal Informaion Cultures
Enhancing customer satisfaction
Information security
Information Technology (IT)
23. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
One of the greatest challenges today
Organizatonal Informaion Cultures
Chief Executive officer
Buyer power
24. Is high when competition is fierce in a market and low when competition is more complacent
Customer Relationship management(CRM)
Rivalry among existing competitors
Enterprise resource planning (ERP)
Benchmarking
25. What information technology projects goals has the most value?
One of the greatest challenges today
Switching costs
Chief knowldedge officer (CKO)
Reducing Cost/Improve Productivity
26. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Chief information officer
Threat of substitute products or services
One of the greatest challenges today
Effeciveness IT metics
27. What does CEO stands for
Chief Operation Officer
Chief privacy officer(CPO)
Chief Information Officer
Chief Executive officer
28. What is the function of CIO?
Manage - leader - communicator
Rivalry among existing competitors
Information Discovery
Key performance indicators (KPIs)
29. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Supply chain management(SCM)
Threat of substitute products or services
Chief Information Officer
Chief knowldedge officer (CKO)
30. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
The basic component of supply chain management
Information Technology (IT)
First-mover advantage
Supplier power
31. Mostly misuse by persons inside or outside an organization.
Information security
Business process
Effeciveness IT metics
Data
32. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Organizatonal Informaion Cultures
Peter Drucker
Usability
Chief Operation Officer
33. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Value chain
Chief knowldedge officer (CKO)
Benchmarks
34. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Organizatonal Informaion Cultures
Rivalry among existing competitors
People
Customer Relationship management(CRM)
35. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Informaton
Value chain
Chief Executive officer
Chief security officer (CSO)
36. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Information Technology (IT)
Loyalty programs
Data
37. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Supply chain management(SCM)
Enhancing customer satisfaction
Peter Drucker
38. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Rivalry among existing competitors
Balanced scorecard
Chief Operation Officer
Peter Drucker
39. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Business process
Threat of substitute products or services
SCM - CRM - ERP AND BPR
40. What is on the mind of the CEO
Enhance Customer Satisfaction
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Customer Relationship management(CRM)
SCM - CRM - ERP AND BPR
41. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Buyer power
Peter Drucker
Chief Financial Officer
Brusiness process reengineering (BPR)
42. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Automate
Threat of new entrants
Chief Information Officer
Business process
43. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Automate
Information Discovery
SCM - CRM - ERP AND BPR
Management Information System (MIS)
44. To remain sucessful - and organizatios should use what?
45. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Chief knowldedge officer (CKO)
Supply chain management(SCM)
Threat of substitute products or services
Business proess
46. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Information security
Business is always #1
Amount of traffic
Business process
47. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Informantion accuracy
Environmental scannig
Buyer power
First-mover advantage
48. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Business is always #1
Product differentiation
Amount of traffic
Chief technology offiicer(CTO)
49. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Brusiness process reengineering (BPR)
Information Technology (IT)
Chief privacy officer(CPO)
Countefeit software
50. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Balanced scorecard
Enterprise resource planning (ERP)
Business is always #1
Brusiness process reengineering (BPR)