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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
The Five Forces Model
Chief knowldedge officer (CKO)
Threat of substitute products or services
Environmental scannig
2. Effective communication between business personnel and IT personnel
Chief Financial Officer
Peter Drucker
Benchmarks
One of the greatest challenges today
3. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Usability
People
Chief Executive officer
Chief knowldedge officer (CKO)
4. What does CIO stands for
One of the greatest challenges today
Chief Information Officer
Buyer power
Chief knowldedge officer (CKO)
5. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Comptevive advantage
Chief Information Officer
Chief privacy officer(CPO)
People
6. What Concerns CIOs the most?
Informaton
Enhancing customer satisfaction
Loyalty programs
One of the greatest challenges today
7. Baseline values the system seesks to attain
Amount of traffic
Benchmarks
Automate
Usability
8. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Information Technology (IT)
Michael Porter
The basic component of supply chain management
9. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Switching costs
Loyalty programs
Product differentiation
Manage - leader - communicator
10. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Security breach
Amount of traffic
Organizatonal Informaion Cultures
Enhancing customer satisfaction
11. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
Supply chain
SCM - CRM - ERP AND BPR
Automate
12. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Customer Service
People
Supply chain management(SCM)
13. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Chief Information Officer
Customer Relationship management(CRM)
Benchmarking
Usability
14. What information technology projects goals has the most value?
Benchmarking
Reducing Cost/Improve Productivity
Information Discovery
Product differentiation
15. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Rivalry among existing competitors
Brusiness process reengineering (BPR)
Organizatonal Informaion Cultures
Supply chain
16. What does CEO stands for
Chief Executive officer
Benchmarking
Automate
Threat of substitute products or services
17. Is data converted into a meaninfgul and useful context.
Switching costs
Informaton
Business proess
One of the greatest challenges today
18. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Organizatonal Informaion Cultures
Chief privacy officer(CPO)
Chief information officer
Amount of traffic
19. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Product differentiation
Chief technology offiicer(CTO)
Security breach
Countefeit software
20. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Environmental scannig
Automate
Customer Relationship management(CRM)
The Five Forces Model
21. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Enhancing customer satisfaction
The basic component of supply chain management
Chief privacy officer(CPO)
Informaton
22. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Usability
Informantion accuracy
Benchmarking
Environmental scannig
23. The plans and goals of the IT department must align with the plans and goals of the organization.
Chief privacy officer(CPO)
Customer Service
Loyalty programs
Business is always #1
24. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief Financial Officer
Key performance indicators (KPIs)
Automate
25. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Peter Drucker
Benchmarking
Usability
Buyer power
26. What is the function of CIO?
Chief Operation Officer
The Five Forces Model
SCM - CRM - ERP AND BPR
Manage - leader - communicator
27. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Environmental scannig
Information security
First-mover advantage
28. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Chief technology offiicer(CTO)
Enterprise resource planning (ERP)
Chief Financial Officer
Michael Porter
29. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Benchmarks
Loyalty programs
The basic component of supply chain management
30. Website success solely is measure by
The basic component of supply chain management
Peter Drucker
Efficiency IT metrics
Amount of traffic
31. Reward customers based on th amount of business they do with a particuar organization.
Customer Relationship management(CRM)
Key performance indicators (KPIs)
Enhance Customer Satisfaction
Loyalty programs
32. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Efficiency IT metrics
Informaton
Customer Relationship management(CRM)
Threat of new entrants
33. Mostly misuse by persons inside or outside an organization.
SCM software
Business proess
Supplier power
Information security
34. Is high when competition is fierce in a market and low when competition is more complacent
Usability
Information Technology (IT)
Benchmarking
Rivalry among existing competitors
35. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief information officer
Supplier power
Security breach
Environmental scannig
36. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief technology offiicer(CTO)
Product differentiation
Chief security officer (CSO)
People
37. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Peter Drucker
Threat of new entrants
Benchmarking
38. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Reducing Cost/Improve Productivity
Brusiness process reengineering (BPR)
Customer Relationship management(CRM)
Enterprise resource planning (ERP)
39. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Chief information officer
Loyalty programs
Amount of traffic
Data
40. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Chief Information Officer
Business proess
Chief knowldedge officer (CKO)
41. The leading cause of downtime
Reducing Cost/Improve Productivity
The basic component of supply chain management
Software failure and human error
Benchmarks
42. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Informaton
Threat of new entrants
Enhance Customer Satisfaction
43. What would be the Greatest Benefits for Information Technology?
SSL
Customer Service
Effeciveness IT metics
Enhance Customer Satisfaction
44. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Information Technology (IT)
Customer Service
Organizatonal Informaion Cultures
45. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
The basic component of supply chain management
Chief knowldedge officer (CKO)
Automate
First-mover advantage
46. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Customer Service
Amount of traffic
Business process
Environmental scannig
47. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Informantion accuracy
Business proess
Enterprise resource planning (ERP)
Supply chain management(SCM)
48. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Rivalry among existing competitors
Automate
Chief knowldedge officer (CKO)
SSL
49. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Informaton
SCM software
Information Technology (IT)
Switching costs
50. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Brusiness process reengineering (BPR)
Comptevive advantage
SSL
Chief Operation Officer