SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Informantion accuracy
Information Technology (IT)
Business proess
Reducing Cost/Improve Productivity
2. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
SCM - CRM - ERP AND BPR
Brusiness process reengineering (BPR)
Reducing Cost/Improve Productivity
The basic component of supply chain management
3. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Organizatonal Informaion Cultures
Customer Relationship management(CRM)
Key performance indicators (KPIs)
Buyer power
4. What would be the Greatest Benefits for Information Technology?
Data
Customer Service
Comptevive advantage
Chief Operation Officer
5. To remain sucessful - and organizatios should use what?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
6. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Threat of substitute products or services
Business proess
First-mover advantage
Software failure and human error
7. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Customer Service
People
Countefeit software
Customer Relationship management(CRM)
8. What information technology projects goals has the most value?
Information Technology (IT)
Reducing Cost/Improve Productivity
Loyalty programs
Data
9. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Comptevive advantage
Benchmarking
Customer Service
Chief security officer (CSO)
10. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Customer Service
Automate
Buyer power
Switching costs
11. The leading cause of downtime
Management Information System (MIS)
Information Discovery
Organizatonal Informaion Cultures
Software failure and human error
12. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Security breach
Supply chain
Chief Financial Officer
Environmental scannig
13. Costs that can make customers relcutant to switch to another product or service
Business process
Supply chain
Loyalty programs
Switching costs
14. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Chief Information Officer
Informaton
Threat of new entrants
15. Is data converted into a meaninfgul and useful context.
Customer Relationship management(CRM)
Effeciveness IT metics
Informaton
Management Information System (MIS)
16. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Balanced scorecard
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Automate
17. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Chief Executive officer
Chief knowldedge officer (CKO)
Chief technology offiicer(CTO)
18. The plans and goals of the IT department must align with the plans and goals of the organization.
Benchmarks
Business is always #1
Chief Executive officer
Threat of substitute products or services
19. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Chief knowldedge officer (CKO)
Usability
Chief information officer
Effeciveness IT metics
20. What Concerns CIOs the most?
Chief security officer (CSO)
The basic component of supply chain management
Enhancing customer satisfaction
Customer Relationship management(CRM)
21. The 4 strategic initiatives
Business is always #1
People
SCM - CRM - ERP AND BPR
Chief security officer (CSO)
22. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Business process
Value chain
Enterprise resource planning (ERP)
Security breach
23. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Environmental scannig
Reducing Cost/Improve Productivity
Enhance Customer Satisfaction
Threat of new entrants
24. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Customer Relationship management(CRM)
Business proess
Chief privacy officer(CPO)
Chief information officer
25. Effective communication between business personnel and IT personnel
Chief Operation Officer
Chief technology offiicer(CTO)
One of the greatest challenges today
Switching costs
26. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Chief Operation Officer
Peter Drucker
Value chain
Customer Service
27. What does CFO stands for
Chief knowldedge officer (CKO)
Buyer power
Chief Financial Officer
Enterprise resource planning (ERP)
28. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Threat of new entrants
Product differentiation
Supply chain
Management Information System (MIS)
29. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Amount of traffic
Informaton
Enhance Customer Satisfaction
Enterprise resource planning (ERP)
30. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Countefeit software
People
Informaton
Supply chain
31. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Rivalry among existing competitors
Reducing Cost/Improve Productivity
Chief technology offiicer(CTO)
Chief Executive officer
32. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
SSL
Enterprise resource planning (ERP)
Usability
The basic component of supply chain management
33. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Informantion accuracy
Informaton
G I G O
Key performance indicators (KPIs)
34. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief information officer
Amount of traffic
Chief knowldedge officer (CKO)
Software failure and human error
35. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
Peter Drucker
Security breach
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
36. Baseline values the system seesks to attain
Efficiency IT metrics
Benchmarks
Value chain
Switching costs
37. Measure the performance of the IT system itself includngthroughput - speed - and availability.
One of the greatest challenges today
Informaton
Efficiency IT metrics
Management Information System (MIS)
38. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Loyalty programs
Organizatonal Informaion Cultures
Security breach
SCM software
39. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Rivalry among existing competitors
Chief Financial Officer
Chief Operation Officer
40. Mostly misuse by persons inside or outside an organization.
Chief security officer (CSO)
Information security
Chief Operation Officer
Customer Relationship management(CRM)
41. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
The basic component of supply chain management
Data
Enhance Customer Satisfaction
Balanced scorecard
42. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Software failure and human error
Security breach
SSL
Information security
43. Reward customers based on th amount of business they do with a particuar organization.
Benchmarking
SSL
Loyalty programs
Michael Porter
44. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Manage - leader - communicator
Security breach
Comptevive advantage
Information security
45. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Information Technology (IT)
Security breach
Supplier power
Threat of new entrants
46. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
SSL
Threat of new entrants
Management Information System (MIS)
Threat of substitute products or services
47. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Reducing Cost/Improve Productivity
Security breach
Supplier power
Data
48. Website success solely is measure by
Chief Executive officer
Amount of traffic
Enterprise resource planning (ERP)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
49. What is on the mind of the CEO
Loyalty programs
SCM - CRM - ERP AND BPR
Enhance Customer Satisfaction
Michael Porter
50. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Peter Drucker
Business is always #1
Brusiness process reengineering (BPR)
Michael Porter
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests