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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What Concerns CIOs the most?
Product differentiation
Customer Service
Enhancing customer satisfaction
Efficiency IT metrics
2. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Chief Information Officer
Loyalty programs
Benchmarking
3. Is data converted into a meaninfgul and useful context.
Software failure and human error
Amount of traffic
Informaton
Chief privacy officer(CPO)
4. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Software failure and human error
Chief privacy officer(CPO)
Michael Porter
5. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Chief knowldedge officer (CKO)
Organizatonal Informaion Cultures
SCM software
Peter Drucker
6. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Information Discovery
Business process
Chief Executive officer
Threat of substitute products or services
7. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Information security
Peter Drucker
Countefeit software
Automate
8. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Value chain
The basic component of supply chain management
Effeciveness IT metics
The Five Forces Model
9. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Chief information officer
Michael Porter
Enhancing customer satisfaction
10. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Environmental scannig
Threat of substitute products or services
Value chain
Chief Executive officer
11. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Data
Benchmarking
Information security
Supply chain
12. Reward customers based on th amount of business they do with a particuar organization.
Effeciveness IT metics
Manage - leader - communicator
Loyalty programs
Value chain
13. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Michael Porter
Value chain
Data
Usability
14. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Michael Porter
Chief knowldedge officer (CKO)
Information Discovery
Information security
15. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Chief Operation Officer
Management Information System (MIS)
Customer Service
Brusiness process reengineering (BPR)
16. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Informaton
Key performance indicators (KPIs)
One of the greatest challenges today
Threat of new entrants
17. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Reducing Cost/Improve Productivity
SCM software
Environmental scannig
Chief information officer
18. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information security
Information Technology (IT)
Customer Service
Security breach
19. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Chief Operation Officer
Supply chain
Chief Information Officer
20. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Business is always #1
Chief information officer
Data
21. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
First-mover advantage
Usability
Management Information System (MIS)
Countefeit software
22. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Chief information officer
Security breach
Amount of traffic
Customer Service
23. What does CIO stands for
Chief Information Officer
Chief Operation Officer
Balanced scorecard
Reducing Cost/Improve Productivity
24. The 4 strategic initiatives
Brusiness process reengineering (BPR)
Information security
Organizatonal Informaion Cultures
SCM - CRM - ERP AND BPR
25. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Data
Informantion accuracy
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
26. Measure the performance of the IT system itself includngthroughput - speed - and availability.
SCM software
Efficiency IT metrics
Threat of substitute products or services
First-mover advantage
27. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief technology offiicer(CTO)
SCM - CRM - ERP AND BPR
Management Information System (MIS)
28. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
The Five Forces Model
Chief knowldedge officer (CKO)
Automate
One of the greatest challenges today
29. Website success solely is measure by
Countefeit software
Amount of traffic
Peter Drucker
Chief Financial Officer
30. Mostly misuse by persons inside or outside an organization.
Supply chain management(SCM)
Chief Operation Officer
Information security
Efficiency IT metrics
31. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Loyalty programs
Informaton
Reducing Cost/Improve Productivity
32. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Information security
The basic component of supply chain management
Switching costs
Automate
33. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Informaton
Supply chain
Enhance Customer Satisfaction
34. To remain sucessful - and organizatios should use what?
35. Baseline values the system seesks to attain
The basic component of supply chain management
Benchmarks
Management Information System (MIS)
Information Technology (IT)
36. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Enhance Customer Satisfaction
Michael Porter
Buyer power
SSL
37. The leading cause of downtime
Customer Service
Efficiency IT metrics
Loyalty programs
Software failure and human error
38. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Switching costs
Buyer power
The Five Forces Model
Balanced scorecard
39. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
Chief Operation Officer
Enhance Customer Satisfaction
Automate
40. Means Garbage In Garbage OUt
Automate
G I G O
Chief Operation Officer
Data
41. What does CEO stands for
Chief Information Officer
Chief Executive officer
Effeciveness IT metics
Manage - leader - communicator
42. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Manage - leader - communicator
Business process
Amount of traffic
Business proess
43. What does COO stands for
Supply chain management(SCM)
Information Technology (IT)
Chief Operation Officer
Value chain
44. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supply chain management(SCM)
Automate
Buyer power
The basic component of supply chain management
45. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Balanced scorecard
Customer Relationship management(CRM)
Comptevive advantage
Chief privacy officer(CPO)
46. What does CFO stands for
The basic component of supply chain management
Chief Financial Officer
Brusiness process reengineering (BPR)
Peter Drucker
47. Is high when competition is fierce in a market and low when competition is more complacent
SSL
Rivalry among existing competitors
Enterprise resource planning (ERP)
Information Discovery
48. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Threat of substitute products or services
Customer Relationship management(CRM)
Chief Information Officer
People
49. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Supply chain
Brusiness process reengineering (BPR)
Chief security officer (CSO)
50. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Chief knowldedge officer (CKO)
Enhance Customer Satisfaction
One of the greatest challenges today