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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The plans and goals of the IT department must align with the plans and goals of the organization.
Business process
Countefeit software
Manage - leader - communicator
Business is always #1
2. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
The Five Forces Model
Information Discovery
Chief Financial Officer
Chief technology offiicer(CTO)
3. What is on the mind of the CEO
People
Usability
Enhance Customer Satisfaction
Supply chain
4. Means Garbage In Garbage OUt
Data
Supply chain
G I G O
Customer Relationship management(CRM)
5. What information technology projects goals has the most value?
Supply chain
Reducing Cost/Improve Productivity
First-mover advantage
Software failure and human error
6. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Value chain
Security breach
Environmental scannig
7. What would be the Greatest Benefits for Information Technology?
Customer Service
Value chain
G I G O
Reducing Cost/Improve Productivity
8. To remain sucessful - and organizatios should use what?
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9. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Chief privacy officer(CPO)
Michael Porter
Rivalry among existing competitors
10. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Key performance indicators (KPIs)
Data
Organizatonal Informaion Cultures
Chief security officer (CSO)
11. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Customer Service
Countefeit software
SCM software
People
12. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Manage - leader - communicator
Benchmarking
Value chain
Supplier power
13. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Amount of traffic
Chief security officer (CSO)
G I G O
Information security
14. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief knowldedge officer (CKO)
Usability
Supplier power
The Five Forces Model
15. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Information security
Enhance Customer Satisfaction
Enhancing customer satisfaction
16. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Value chain
Michael Porter
SCM software
Threat of substitute products or services
17. What does CEO stands for
Management Information System (MIS)
Customer Service
Chief Executive officer
Benchmarks
18. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Supplier power
Informaton
Business process
19. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Buyer power
Effeciveness IT metics
Chief Information Officer
Supply chain
20. Baseline values the system seesks to attain
Peter Drucker
Comptevive advantage
Benchmarks
Security breach
21. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Security breach
SCM software
Usability
First-mover advantage
22. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief knowldedge officer (CKO)
Buyer power
Enterprise resource planning (ERP)
Threat of new entrants
23. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
SCM - CRM - ERP AND BPR
Business proess
Customer Relationship management(CRM)
Management Information System (MIS)
24. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Enhancing customer satisfaction
Chief privacy officer(CPO)
Comptevive advantage
The Five Forces Model
25. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Information Discovery
Informantion accuracy
Software failure and human error
26. What Concerns CIOs the most?
Enhancing customer satisfaction
People
Benchmarking
Value chain
27. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Enhancing customer satisfaction
Michael Porter
SSL
Buyer power
28. Reward customers based on th amount of business they do with a particuar organization.
Brusiness process reengineering (BPR)
Loyalty programs
Business is always #1
Automate
29. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Organizatonal Informaion Cultures
People
Information Technology (IT)
Business process
30. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Environmental scannig
Michael Porter
Product differentiation
Brusiness process reengineering (BPR)
31. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Business is always #1
Management Information System (MIS)
Efficiency IT metrics
Usability
32. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Information security
Business process
Loyalty programs
Benchmarking
33. The 4 strategic initiatives
Amount of traffic
SCM - CRM - ERP AND BPR
Michael Porter
Supply chain management(SCM)
34. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Switching costs
Environmental scannig
Buyer power
35. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
People
Switching costs
One of the greatest challenges today
36. Mostly misuse by persons inside or outside an organization.
Supply chain
Benchmarking
Information security
Enhancing customer satisfaction
37. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Chief Financial Officer
SSL
Product differentiation
First-mover advantage
38. Effective communication between business personnel and IT personnel
SCM - CRM - ERP AND BPR
Chief Executive officer
Manage - leader - communicator
One of the greatest challenges today
39. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
People
Customer Relationship management(CRM)
Software failure and human error
Countefeit software
40. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
The basic component of supply chain management
Chief information officer
Balanced scorecard
41. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
SSL
Brusiness process reengineering (BPR)
Buyer power
Product differentiation
42. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Supply chain management(SCM)
Rivalry among existing competitors
Countefeit software
Chief information officer
43. Costs that can make customers relcutant to switch to another product or service
Switching costs
Chief technology offiicer(CTO)
Rivalry among existing competitors
Efficiency IT metrics
44. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief privacy officer(CPO)
Supply chain
Customer Service
Key performance indicators (KPIs)
45. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Customer Relationship management(CRM)
Chief privacy officer(CPO)
Chief Information Officer
Environmental scannig
46. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
One of the greatest challenges today
Threat of new entrants
Michael Porter
Informaton
47. Is high when competition is fierce in a market and low when competition is more complacent
Security breach
Rivalry among existing competitors
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
People
48. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Chief knowldedge officer (CKO)
Balanced scorecard
First-mover advantage
Informaton
49. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Countefeit software
Manage - leader - communicator
Chief privacy officer(CPO)
Enhance Customer Satisfaction
50. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Peter Drucker
Brusiness process reengineering (BPR)
Environmental scannig
Buyer power