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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
The basic component of supply chain management
Enhance Customer Satisfaction
Chief information officer
Business is always #1
2. Website success solely is measure by
Threat of new entrants
Michael Porter
Brusiness process reengineering (BPR)
Amount of traffic
3. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Organizatonal Informaion Cultures
Supply chain
Peter Drucker
Benchmarking
4. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Chief technology offiicer(CTO)
Rivalry among existing competitors
Efficiency IT metrics
5. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Informaton
Customer Service
Benchmarks
6. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Brusiness process reengineering (BPR)
Chief technology offiicer(CTO)
Enhance Customer Satisfaction
Enterprise resource planning (ERP)
7. The 4 strategic initiatives
The Five Forces Model
SCM - CRM - ERP AND BPR
Organizatonal Informaion Cultures
Threat of new entrants
8. Is data converted into a meaninfgul and useful context.
Chief Executive officer
Informaton
Switching costs
Peter Drucker
9. To remain sucessful - and organizatios should use what?
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10. The plans and goals of the IT department must align with the plans and goals of the organization.
Chief privacy officer(CPO)
Chief technology offiicer(CTO)
Automate
Business is always #1
11. What does CEO stands for
Manage - leader - communicator
Informaton
Chief security officer (CSO)
Chief Executive officer
12. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Enterprise resource planning (ERP)
Data
Customer Relationship management(CRM)
Customer Service
13. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief Information Officer
Buyer power
Key performance indicators (KPIs)
Rivalry among existing competitors
14. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Benchmarks
Information Discovery
Usability
Information security
15. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Countefeit software
Michael Porter
Amount of traffic
16. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Information Discovery
Product differentiation
Software failure and human error
17. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Enhance Customer Satisfaction
Environmental scannig
Benchmarking
Chief Operation Officer
18. What does CFO stands for
Chief Financial Officer
Rivalry among existing competitors
Chief Information Officer
Usability
19. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Informantion accuracy
SSL
One of the greatest challenges today
Information Discovery
20. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Information Technology (IT)
SCM software
Chief Operation Officer
Informaton
21. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
Reducing Cost/Improve Productivity
Business is always #1
Chief privacy officer(CPO)
22. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Business process
Manage - leader - communicator
Balanced scorecard
Informantion accuracy
23. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Data
Informantion accuracy
Buyer power
24. What would be the Greatest Benefits for Information Technology?
Benchmarking
One of the greatest challenges today
Countefeit software
Customer Service
25. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Peter Drucker
Informaton
Chief security officer (CSO)
26. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Customer Service
Usability
Chief Information Officer
Chief privacy officer(CPO)
27. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Chief information officer
Business proess
Enhance Customer Satisfaction
Product differentiation
28. What is on the mind of the CEO
Enhancing customer satisfaction
Enterprise resource planning (ERP)
Supplier power
Enhance Customer Satisfaction
29. What does CIO stands for
Security breach
The basic component of supply chain management
Chief Information Officer
First-mover advantage
30. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Business is always #1
Chief Financial Officer
Chief privacy officer(CPO)
31. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Business proess
Business process
Chief Financial Officer
Management Information System (MIS)
32. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
The Five Forces Model
Efficiency IT metrics
Customer Service
33. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
SCM software
SCM - CRM - ERP AND BPR
Chief security officer (CSO)
34. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Benchmarking
Business proess
Customer Relationship management(CRM)
35. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Information security
Switching costs
Business process
The basic component of supply chain management
36. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Environmental scannig
Management Information System (MIS)
Business proess
37. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Information Technology (IT)
Customer Service
Threat of new entrants
Supply chain management(SCM)
38. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Informantion accuracy
Information security
Enhancing customer satisfaction
39. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Customer Relationship management(CRM)
Efficiency IT metrics
Rivalry among existing competitors
Benchmarks
40. What does COO stands for
Chief Operation Officer
Efficiency IT metrics
SCM - CRM - ERP AND BPR
Rivalry among existing competitors
41. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Data
Supplier power
The basic component of supply chain management
Business process
42. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
Customer Relationship management(CRM)
Information Technology (IT)
G I G O
43. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Benchmarks
Organizatonal Informaion Cultures
Chief Information Officer
Countefeit software
44. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Business process
Enhance Customer Satisfaction
Supply chain
Automate
45. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Chief privacy officer(CPO)
Management Information System (MIS)
Peter Drucker
46. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
Peter Drucker
Chief security officer (CSO)
Reducing Cost/Improve Productivity
47. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Balanced scorecard
Chief knowldedge officer (CKO)
Supply chain management(SCM)
The basic component of supply chain management
48. Mostly misuse by persons inside or outside an organization.
G I G O
Business proess
Supplier power
Information security
49. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Loyalty programs
Automate
Software failure and human error
Business proess
50. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Informantion accuracy
The basic component of supply chain management
Brusiness process reengineering (BPR)
Chief privacy officer(CPO)