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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is high when competition is fierce in a market and low when competition is more complacent
Informantion accuracy
The Five Forces Model
Rivalry among existing competitors
The basic component of supply chain management
2. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Reducing Cost/Improve Productivity
SCM software
Rivalry among existing competitors
3. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
SSL
Threat of new entrants
Informaton
4. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Security breach
Enterprise resource planning (ERP)
Software failure and human error
Chief security officer (CSO)
5. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Organizatonal Informaion Cultures
Effeciveness IT metics
Peter Drucker
Chief Executive officer
6. What would be the Greatest Benefits for Information Technology?
Environmental scannig
Customer Service
Michael Porter
Manage - leader - communicator
7. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Benchmarking
The basic component of supply chain management
Manage - leader - communicator
Comptevive advantage
8. What does CEO stands for
Balanced scorecard
Chief Executive officer
Efficiency IT metrics
Comptevive advantage
9. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
SSL
Security breach
Michael Porter
The Five Forces Model
10. What does CFO stands for
The basic component of supply chain management
Chief Financial Officer
Chief technology offiicer(CTO)
Switching costs
11. Reward customers based on th amount of business they do with a particuar organization.
Business is always #1
Software failure and human error
Loyalty programs
Chief Operation Officer
12. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Business proess
Business is always #1
SCM software
Chief technology offiicer(CTO)
13. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Enhance Customer Satisfaction
Effeciveness IT metics
Brusiness process reengineering (BPR)
14. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Information Technology (IT)
Supply chain
Chief security officer (CSO)
SSL
15. Means Garbage In Garbage OUt
SCM software
G I G O
Efficiency IT metrics
Informantion accuracy
16. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Environmental scannig
Benchmarks
Supply chain management(SCM)
17. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Informaton
Chief Financial Officer
Benchmarking
Chief security officer (CSO)
18. Website success solely is measure by
Amount of traffic
Management Information System (MIS)
Data
The Five Forces Model
19. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Countefeit software
Information Discovery
Value chain
Supplier power
20. Is data converted into a meaninfgul and useful context.
Michael Porter
Benchmarks
Informaton
Informantion accuracy
21. Costs that can make customers relcutant to switch to another product or service
Switching costs
First-mover advantage
Efficiency IT metrics
Organizatonal Informaion Cultures
22. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Rivalry among existing competitors
Customer Service
Chief Financial Officer
Balanced scorecard
23. Baseline values the system seesks to attain
Benchmarks
Chief Information Officer
The basic component of supply chain management
Chief privacy officer(CPO)
24. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Informantion accuracy
Enterprise resource planning (ERP)
The Five Forces Model
Organizatonal Informaion Cultures
25. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Business is always #1
Management Information System (MIS)
Software failure and human error
26. The plans and goals of the IT department must align with the plans and goals of the organization.
SCM - CRM - ERP AND BPR
Environmental scannig
Business is always #1
Value chain
27. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Environmental scannig
Chief Financial Officer
Value chain
Enhancing customer satisfaction
28. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Management Information System (MIS)
Environmental scannig
SCM - CRM - ERP AND BPR
29. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Enhance Customer Satisfaction
Chief security officer (CSO)
Customer Relationship management(CRM)
Data
30. What does COO stands for
Management Information System (MIS)
Chief Operation Officer
Enhance Customer Satisfaction
Informaton
31. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Balanced scorecard
Effeciveness IT metics
Supplier power
Value chain
32. Effective communication between business personnel and IT personnel
Security breach
SCM software
One of the greatest challenges today
Countefeit software
33. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
First-mover advantage
Customer Relationship management(CRM)
Comptevive advantage
Chief Executive officer
34. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Peter Drucker
Supplier power
Security breach
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
35. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Balanced scorecard
Automate
Brusiness process reengineering (BPR)
Chief technology offiicer(CTO)
36. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Michael Porter
Information Discovery
Informantion accuracy
Value chain
37. What does CIO stands for
Chief Information Officer
Usability
G I G O
Loyalty programs
38. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief Information Officer
Customer Relationship management(CRM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief privacy officer(CPO)
39. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
Enhancing customer satisfaction
Loyalty programs
Management Information System (MIS)
40. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Business process
Efficiency IT metrics
Chief privacy officer(CPO)
Information Discovery
41. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Chief privacy officer(CPO)
Usability
Loyalty programs
Chief security officer (CSO)
42. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Informaton
Management Information System (MIS)
Customer Service
SSL
43. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Environmental scannig
Data
The Five Forces Model
Comptevive advantage
44. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Efficiency IT metrics
Effeciveness IT metics
Business process
45. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Benchmarks
Rivalry among existing competitors
Information Discovery
46. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Benchmarks
Threat of new entrants
SCM - CRM - ERP AND BPR
Balanced scorecard
47. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Michael Porter
Effeciveness IT metics
Peter Drucker
48. To remain sucessful - and organizatios should use what?
49. What is on the mind of the CEO
Chief Executive officer
Benchmarks
Value chain
Enhance Customer Satisfaction
50. The 4 strategic initiatives
Supply chain
SCM - CRM - ERP AND BPR
Management Information System (MIS)
Enterprise resource planning (ERP)