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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Out of the Relationship among People - Information - and Information Technology which one is the most important?
SSL
The basic component of supply chain management
People
Benchmarking
2. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Business proess
Automate
Customer Service
Rivalry among existing competitors
3. To remain sucessful - and organizatios should use what?
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4. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
The basic component of supply chain management
Customer Relationship management(CRM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
5. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Chief Executive officer
Amount of traffic
First-mover advantage
Buyer power
6. Is high when competition is fierce in a market and low when competition is more complacent
Organizatonal Informaion Cultures
Rivalry among existing competitors
Michael Porter
Information security
7. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Business process
The basic component of supply chain management
Loyalty programs
8. Reward customers based on th amount of business they do with a particuar organization.
Threat of substitute products or services
Loyalty programs
Product differentiation
Customer Relationship management(CRM)
9. Baseline values the system seesks to attain
Michael Porter
Threat of substitute products or services
Benchmarks
Reducing Cost/Improve Productivity
10. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Security breach
The Five Forces Model
Benchmarking
Chief Operation Officer
11. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Product differentiation
Chief information officer
One of the greatest challenges today
Usability
12. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Supply chain management(SCM)
Amount of traffic
Key performance indicators (KPIs)
Chief technology offiicer(CTO)
13. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
Peter Drucker
Automate
Organizatonal Informaion Cultures
14. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Chief Executive officer
Software failure and human error
Supply chain management(SCM)
Security breach
15. What is on the mind of the CEO
Enhance Customer Satisfaction
Business process
Reducing Cost/Improve Productivity
Efficiency IT metrics
16. What Concerns CIOs the most?
Balanced scorecard
Efficiency IT metrics
Enhancing customer satisfaction
The Five Forces Model
17. The plans and goals of the IT department must align with the plans and goals of the organization.
Benchmarking
Business is always #1
Automate
Amount of traffic
18. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Manage - leader - communicator
Business process
Chief knowldedge officer (CKO)
Chief security officer (CSO)
19. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Key performance indicators (KPIs)
Management Information System (MIS)
Buyer power
20. Effective communication between business personnel and IT personnel
Security breach
Supply chain
Benchmarks
One of the greatest challenges today
21. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Brusiness process reengineering (BPR)
Balanced scorecard
Security breach
First-mover advantage
22. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Comptevive advantage
SSL
Enterprise resource planning (ERP)
The Five Forces Model
23. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Management Information System (MIS)
Data
Threat of new entrants
Informantion accuracy
24. The 4 strategic initiatives
Management Information System (MIS)
SCM - CRM - ERP AND BPR
SCM software
Rivalry among existing competitors
25. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Threat of substitute products or services
Effeciveness IT metics
Key performance indicators (KPIs)
Business proess
26. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Comptevive advantage
Peter Drucker
Reducing Cost/Improve Productivity
27. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Peter Drucker
Chief privacy officer(CPO)
Supply chain management(SCM)
SCM software
28. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
One of the greatest challenges today
Value chain
Chief privacy officer(CPO)
Chief Operation Officer
29. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Rivalry among existing competitors
Usability
Supply chain management(SCM)
Chief technology offiicer(CTO)
30. The leading cause of downtime
SSL
Enhancing customer satisfaction
Software failure and human error
Benchmarks
31. Is data converted into a meaninfgul and useful context.
Security breach
Informaton
Software failure and human error
Information security
32. Website success solely is measure by
Comptevive advantage
Threat of new entrants
Amount of traffic
Customer Service
33. Occurs whn a company develops unique differences in its products with th intenet t influence demand
SSL
Enhancing customer satisfaction
Product differentiation
Threat of substitute products or services
34. What does COO stands for
Chief Executive officer
Customer Relationship management(CRM)
Chief Operation Officer
G I G O
35. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Benchmarking
Rivalry among existing competitors
Customer Relationship management(CRM)
SCM - CRM - ERP AND BPR
36. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Supply chain management(SCM)
Business process
Chief Information Officer
Manage - leader - communicator
37. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
People
Loyalty programs
SCM software
Chief privacy officer(CPO)
38. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Enhance Customer Satisfaction
Peter Drucker
Organizatonal Informaion Cultures
Information security
39. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Chief privacy officer(CPO)
Chief Information Officer
Threat of new entrants
Supply chain
40. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Chief Operation Officer
Chief security officer (CSO)
Product differentiation
Michael Porter
41. What does CEO stands for
Informaton
G I G O
Chief Executive officer
Effeciveness IT metics
42. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Chief Financial Officer
Chief Operation Officer
Product differentiation
Threat of substitute products or services
43. What does CFO stands for
Chief Financial Officer
Chief security officer (CSO)
Information Technology (IT)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
44. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Key performance indicators (KPIs)
Business is always #1
Balanced scorecard
Enhance Customer Satisfaction
45. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Chief privacy officer(CPO)
Customer Service
Organizatonal Informaion Cultures
Reducing Cost/Improve Productivity
46. What does CIO stands for
Efficiency IT metrics
Chief Information Officer
Manage - leader - communicator
Automate
47. What information technology projects goals has the most value?
SSL
SCM - CRM - ERP AND BPR
The Five Forces Model
Reducing Cost/Improve Productivity
48. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Countefeit software
Buyer power
Benchmarking
Customer Service
49. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Usability
Key performance indicators (KPIs)
SCM software
50. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Automate
Software failure and human error
Chief Financial Officer