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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Chief security officer (CSO)
Countefeit software
Chief information officer
Comptevive advantage
2. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Product differentiation
SCM software
One of the greatest challenges today
Michael Porter
3. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Supplier power
SSL
Usability
Business is always #1
4. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Value chain
SCM - CRM - ERP AND BPR
Amount of traffic
Supply chain management(SCM)
5. What information technology projects goals has the most value?
Reducing Cost/Improve Productivity
Information Technology (IT)
Key performance indicators (KPIs)
The basic component of supply chain management
6. Is high when competition is fierce in a market and low when competition is more complacent
Efficiency IT metrics
Countefeit software
Chief information officer
Rivalry among existing competitors
7. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Supplier power
Enhancing customer satisfaction
Chief Operation Officer
8. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Buyer power
The Five Forces Model
Business is always #1
First-mover advantage
9. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Business process
Automate
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
First-mover advantage
10. What is on the mind of the CEO
Enhance Customer Satisfaction
Information security
Chief Executive officer
Enterprise resource planning (ERP)
11. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Balanced scorecard
Threat of new entrants
Comptevive advantage
12. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Value chain
SCM - CRM - ERP AND BPR
Key performance indicators (KPIs)
Brusiness process reengineering (BPR)
13. What does CIO stands for
Benchmarking
Peter Drucker
Information Discovery
Chief Information Officer
14. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Usability
Business is always #1
The basic component of supply chain management
SSL
15. Costs that can make customers relcutant to switch to another product or service
Environmental scannig
Peter Drucker
Amount of traffic
Switching costs
16. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Key performance indicators (KPIs)
Threat of substitute products or services
Product differentiation
Management Information System (MIS)
17. Baseline values the system seesks to attain
Michael Porter
Benchmarks
Brusiness process reengineering (BPR)
Efficiency IT metrics
18. What does CFO stands for
Chief security officer (CSO)
Chief Financial Officer
Peter Drucker
Customer Service
19. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Brusiness process reengineering (BPR)
Management Information System (MIS)
Business proess
20. To remain sucessful - and organizatios should use what?
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21. Out of the Relationship among People - Information - and Information Technology which one is the most important?
People
Balanced scorecard
Reducing Cost/Improve Productivity
Informantion accuracy
22. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Organizatonal Informaion Cultures
Management Information System (MIS)
Supply chain
Chief security officer (CSO)
23. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Buyer power
Chief security officer (CSO)
Informantion accuracy
Reducing Cost/Improve Productivity
24. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Chief privacy officer(CPO)
Organizatonal Informaion Cultures
Enhancing customer satisfaction
Rivalry among existing competitors
25. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Organizatonal Informaion Cultures
Switching costs
Supplier power
26. Mostly misuse by persons inside or outside an organization.
Information security
Peter Drucker
Customer Relationship management(CRM)
Rivalry among existing competitors
27. What does COO stands for
Threat of substitute products or services
Chief Operation Officer
Threat of new entrants
Supplier power
28. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Environmental scannig
Threat of new entrants
Rivalry among existing competitors
Security breach
29. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Supply chain
Business proess
G I G O
Chief information officer
30. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Management Information System (MIS)
Chief Executive officer
One of the greatest challenges today
Michael Porter
31. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
SCM software
One of the greatest challenges today
Brusiness process reengineering (BPR)
32. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Data
Brusiness process reengineering (BPR)
Product differentiation
Peter Drucker
33. Reward customers based on th amount of business they do with a particuar organization.
Threat of new entrants
Customer Relationship management(CRM)
Enhance Customer Satisfaction
Loyalty programs
34. Is data converted into a meaninfgul and useful context.
Loyalty programs
Informaton
SCM - CRM - ERP AND BPR
Chief Financial Officer
35. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Customer Relationship management(CRM)
Amount of traffic
Environmental scannig
One of the greatest challenges today
36. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
One of the greatest challenges today
Rivalry among existing competitors
Enterprise resource planning (ERP)
37. What Concerns CIOs the most?
Security breach
Organizatonal Informaion Cultures
Customer Relationship management(CRM)
Enhancing customer satisfaction
38. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Chief Financial Officer
People
Chief information officer
Countefeit software
39. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Business is always #1
Benchmarking
Management Information System (MIS)
Michael Porter
40. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
SCM software
Information Discovery
41. What is the function of CIO?
Environmental scannig
Balanced scorecard
Manage - leader - communicator
Chief privacy officer(CPO)
42. What does CEO stands for
Chief Executive officer
Information security
Countefeit software
Chief privacy officer(CPO)
43. Website success solely is measure by
Supplier power
Loyalty programs
Environmental scannig
Amount of traffic
44. Effective communication between business personnel and IT personnel
Balanced scorecard
Chief Operation Officer
One of the greatest challenges today
Business process
45. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
G I G O
Information Technology (IT)
Effeciveness IT metics
Chief information officer
46. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enhance Customer Satisfaction
Enterprise resource planning (ERP)
Chief Information Officer
Effeciveness IT metics
47. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
Enhancing customer satisfaction
Reducing Cost/Improve Productivity
Automate
48. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Chief security officer (CSO)
SSL
The Five Forces Model
Enterprise resource planning (ERP)
49. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Management Information System (MIS)
Reducing Cost/Improve Productivity
Software failure and human error
Business process
50. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Product differentiation
Loyalty programs
Threat of new entrants
Effeciveness IT metics