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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Website success solely is measure by
Supply chain management(SCM)
Amount of traffic
Manage - leader - communicator
Brusiness process reengineering (BPR)
2. What does CEO stands for
Switching costs
Management Information System (MIS)
Business proess
Chief Executive officer
3. Baseline values the system seesks to attain
The Five Forces Model
Organizatonal Informaion Cultures
Chief knowldedge officer (CKO)
Benchmarks
4. Is high when competition is fierce in a market and low when competition is more complacent
Effeciveness IT metics
Loyalty programs
Software failure and human error
Rivalry among existing competitors
5. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Efficiency IT metrics
Supply chain management(SCM)
Buyer power
6. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Environmental scannig
Buyer power
Chief Information Officer
Enhance Customer Satisfaction
7. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
One of the greatest challenges today
Supply chain
Supply chain management(SCM)
Chief knowldedge officer (CKO)
8. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief knowldedge officer (CKO)
Business is always #1
Effeciveness IT metics
Chief information officer
9. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
The basic component of supply chain management
Threat of new entrants
Supply chain
Loyalty programs
10. What would be the Greatest Benefits for Information Technology?
The basic component of supply chain management
Customer Service
Chief technology offiicer(CTO)
Security breach
11. Effective communication between business personnel and IT personnel
Comptevive advantage
SSL
One of the greatest challenges today
Chief Executive officer
12. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Balanced scorecard
Chief knowldedge officer (CKO)
Chief information officer
Brusiness process reengineering (BPR)
13. What is the function of CIO?
G I G O
First-mover advantage
Manage - leader - communicator
Supply chain
14. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Chief Executive officer
Informantion accuracy
Balanced scorecard
Supply chain
15. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Chief Information Officer
Chief Financial Officer
The Five Forces Model
Business proess
16. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Customer Relationship management(CRM)
Software failure and human error
Loyalty programs
Enterprise resource planning (ERP)
17. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Chief Executive officer
Threat of new entrants
Software failure and human error
Environmental scannig
18. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Comptevive advantage
Data
Enhance Customer Satisfaction
Supply chain management(SCM)
19. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
First-mover advantage
The Five Forces Model
Supply chain management(SCM)
Chief security officer (CSO)
20. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Threat of substitute products or services
Informantion accuracy
Supply chain
Countefeit software
21. A famous management guru - once stated that if you cannot measure it - you cannot manage it
SCM - CRM - ERP AND BPR
Peter Drucker
Information Technology (IT)
Chief information officer
22. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Data
Key performance indicators (KPIs)
Michael Porter
First-mover advantage
23. Is data converted into a meaninfgul and useful context.
Informaton
Peter Drucker
The Five Forces Model
Supplier power
24. What does COO stands for
Rivalry among existing competitors
SCM - CRM - ERP AND BPR
Chief Operation Officer
Information security
25. What information technology projects goals has the most value?
Environmental scannig
Reducing Cost/Improve Productivity
Customer Service
Key performance indicators (KPIs)
26. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Enhancing customer satisfaction
Automate
Benchmarking
Peter Drucker
27. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Efficiency IT metrics
Management Information System (MIS)
Business process
Informaton
28. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Reducing Cost/Improve Productivity
Management Information System (MIS)
Chief Executive officer
The basic component of supply chain management
29. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Environmental scannig
Management Information System (MIS)
Value chain
Benchmarking
30. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
Comptevive advantage
Balanced scorecard
Supplier power
31. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Comptevive advantage
Rivalry among existing competitors
SSL
Business process
32. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Threat of substitute products or services
Usability
Chief technology offiicer(CTO)
Data
33. What is on the mind of the CEO
Enhance Customer Satisfaction
Loyalty programs
Data
Threat of new entrants
34. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Threat of substitute products or services
Chief information officer
One of the greatest challenges today
Information Discovery
35. Means Garbage In Garbage OUt
Business proess
G I G O
Chief Operation Officer
Informaton
36. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Business is always #1
The Five Forces Model
Usability
37. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Customer Service
Amount of traffic
Informaton
Chief security officer (CSO)
38. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Chief Information Officer
Chief security officer (CSO)
First-mover advantage
Supplier power
39. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Data
Information security
SCM software
Chief technology offiicer(CTO)
40. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Benchmarks
Efficiency IT metrics
Comptevive advantage
41. The leading cause of downtime
Software failure and human error
Manage - leader - communicator
Usability
Customer Service
42. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Customer Relationship management(CRM)
Automate
Information Technology (IT)
Loyalty programs
43. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Benchmarks
Benchmarking
Informaton
44. To remain sucessful - and organizatios should use what?
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45. What Concerns CIOs the most?
Enhancing customer satisfaction
Informaton
Chief Information Officer
People
46. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Organizatonal Informaion Cultures
Information Discovery
Manage - leader - communicator
Supply chain management(SCM)
47. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Threat of substitute products or services
Manage - leader - communicator
SSL
Peter Drucker
48. What does CIO stands for
Switching costs
Michael Porter
Data
Chief Information Officer
49. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Security breach
Enhancing customer satisfaction
Business process
Countefeit software
50. Mostly misuse by persons inside or outside an organization.
Customer Relationship management(CRM)
Information security
Benchmarking
Effeciveness IT metics