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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Michael Porter
Value chain
Environmental scannig
Brusiness process reengineering (BPR)
2. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
The Five Forces Model
First-mover advantage
Enhancing customer satisfaction
3. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Management Information System (MIS)
First-mover advantage
Threat of substitute products or services
Michael Porter
4. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Loyalty programs
Security breach
Business process
Countefeit software
5. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Buyer power
Informantion accuracy
Supply chain management(SCM)
Business is always #1
6. Costs that can make customers relcutant to switch to another product or service
Switching costs
G I G O
Enhancing customer satisfaction
Management Information System (MIS)
7. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Data
First-mover advantage
Security breach
SSL
8. Baseline values the system seesks to attain
Chief information officer
Rivalry among existing competitors
Automate
Benchmarks
9. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Reducing Cost/Improve Productivity
Chief privacy officer(CPO)
Brusiness process reengineering (BPR)
SCM software
10. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Informaton
Threat of substitute products or services
Supply chain
Informantion accuracy
11. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Brusiness process reengineering (BPR)
Threat of substitute products or services
Automate
Balanced scorecard
12. Means Garbage In Garbage OUt
Threat of substitute products or services
G I G O
Data
Information security
13. What does CFO stands for
Switching costs
Usability
Chief Financial Officer
Customer Service
14. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Informantion accuracy
Business process
Countefeit software
Efficiency IT metrics
15. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Chief privacy officer(CPO)
Chief Operation Officer
Value chain
Chief Information Officer
16. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Key performance indicators (KPIs)
Chief Operation Officer
Threat of new entrants
Informaton
17. Reward customers based on th amount of business they do with a particuar organization.
Comptevive advantage
Loyalty programs
Environmental scannig
Benchmarking
18. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Information Discovery
Brusiness process reengineering (BPR)
Balanced scorecard
19. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Manage - leader - communicator
Effeciveness IT metics
Chief Executive officer
Product differentiation
20. What does CEO stands for
Chief Executive officer
Product differentiation
Amount of traffic
Usability
21. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Business is always #1
Buyer power
Chief privacy officer(CPO)
Key performance indicators (KPIs)
22. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Manage - leader - communicator
Chief information officer
Product differentiation
Informantion accuracy
23. Mostly misuse by persons inside or outside an organization.
Brusiness process reengineering (BPR)
Efficiency IT metrics
Supply chain management(SCM)
Information security
24. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Amount of traffic
Chief knowldedge officer (CKO)
Comptevive advantage
Informantion accuracy
25. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Business proess
Chief Executive officer
Enhance Customer Satisfaction
Customer Relationship management(CRM)
26. What is on the mind of the CEO
One of the greatest challenges today
Chief Financial Officer
Organizatonal Informaion Cultures
Enhance Customer Satisfaction
27. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Enhance Customer Satisfaction
Chief Executive officer
Chief security officer (CSO)
Manage - leader - communicator
28. What would be the Greatest Benefits for Information Technology?
Customer Service
Enterprise resource planning (ERP)
G I G O
The Five Forces Model
29. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Manage - leader - communicator
Business process
Chief information officer
Informaton
30. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Supplier power
Threat of new entrants
Benchmarking
Effeciveness IT metics
31. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Loyalty programs
People
Rivalry among existing competitors
32. What is the function of CIO?
People
Manage - leader - communicator
Threat of substitute products or services
Value chain
33. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Customer Relationship management(CRM)
Brusiness process reengineering (BPR)
Benchmarks
34. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Loyalty programs
Chief Operation Officer
Information Discovery
Supply chain management(SCM)
35. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Chief privacy officer(CPO)
Data
Balanced scorecard
Product differentiation
36. Is data converted into a meaninfgul and useful context.
Informaton
SCM software
Brusiness process reengineering (BPR)
Chief technology offiicer(CTO)
37. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Value chain
Reducing Cost/Improve Productivity
Business is always #1
Peter Drucker
38. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
First-mover advantage
Chief Information Officer
The basic component of supply chain management
39. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Balanced scorecard
Business is always #1
Environmental scannig
Information Technology (IT)
40. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Supplier power
Manage - leader - communicator
Peter Drucker
41. What does COO stands for
Environmental scannig
Chief Operation Officer
Business is always #1
Manage - leader - communicator
42. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Informaton
G I G O
Amount of traffic
Supplier power
43. What Concerns CIOs the most?
Comptevive advantage
Chief information officer
Enhancing customer satisfaction
Manage - leader - communicator
44. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Peter Drucker
Chief Financial Officer
Data
Security breach
45. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Organizatonal Informaion Cultures
Security breach
Enhance Customer Satisfaction
Switching costs
46. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
SSL
Value chain
Business process
47. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Supplier power
The Five Forces Model
Comptevive advantage
Chief technology offiicer(CTO)
48. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Comptevive advantage
Threat of new entrants
Enhancing customer satisfaction
49. Effective communication between business personnel and IT personnel
The basic component of supply chain management
One of the greatest challenges today
Enhance Customer Satisfaction
Brusiness process reengineering (BPR)
50. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Chief Operation Officer
Key performance indicators (KPIs)
Switching costs
G I G O