Test your basic knowledge |

Business And Technology

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order






2. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials






3. What does CIO stands for






4. What is on the mind of the CEO






5. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in






6. What information technology projects goals has the most value?






7. Website success solely is measure by






8. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.






9. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.






10. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.






11. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.






12. Is the acauisition and analysis of evenst and trends in the environment external to an organization.






13. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors






14. What would be the Greatest Benefits for Information Technology?






15. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.






16. Out of the Relationship among People - Information - and Information Technology which one is the most important?






17. Reward customers based on th amount of business they do with a particuar organization.






18. What does CEO stands for






19. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.






20. What does COO stands for






21. Is data converted into a meaninfgul and useful context.






22. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.






23. Occurs whn a company develops unique differences in its products with th intenet t influence demand






24. The plans and goals of the IT department must align with the plans and goals of the organization.






25. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage






26. Costs that can make customers relcutant to switch to another product or service






27. What is the function of CIO?






28. Measures that are tied to busines drivers Metrics such as GPA(grade point average)






29. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.






30. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.






31. What Concerns CIOs the most?






32. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.






33. To remain sucessful - and organizatios should use what?

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34. Effective communication between business personnel and IT personnel






35. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers






36. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox






37. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly






38. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery






39. The leading cause of downtime






40. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.






41. Measure the performance of the IT system itself includngthroughput - speed - and availability.






42. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.






43. Is high when competition is fierce in a market and low when competition is more complacent






44. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.






45. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator






46. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords






47. Mostly misuse by persons inside or outside an organization.






48. Baseline values the system seesks to attain






49. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.






50. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication