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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Website success solely is measure by
Amount of traffic
Enterprise resource planning (ERP)
Key performance indicators (KPIs)
Supplier power
2. Means Garbage In Garbage OUt
Michael Porter
Buyer power
Benchmarking
G I G O
3. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Value chain
Reducing Cost/Improve Productivity
Chief Operation Officer
Information Discovery
4. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Switching costs
Business is always #1
Chief information officer
Management Information System (MIS)
5. Is data converted into a meaninfgul and useful context.
Informaton
Information security
Software failure and human error
Threat of substitute products or services
6. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Product differentiation
Chief privacy officer(CPO)
One of the greatest challenges today
Threat of substitute products or services
7. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Supply chain management(SCM)
Security breach
Effeciveness IT metics
Customer Relationship management(CRM)
8. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Usability
Software failure and human error
Brusiness process reengineering (BPR)
Automate
9. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Brusiness process reengineering (BPR)
Chief technology offiicer(CTO)
Chief Operation Officer
SCM - CRM - ERP AND BPR
10. To remain sucessful - and organizatios should use what?
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11. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Threat of substitute products or services
Supply chain management(SCM)
Customer Relationship management(CRM)
Information Discovery
12. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
People
Security breach
Supply chain management(SCM)
Chief Information Officer
13. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
The basic component of supply chain management
Chief information officer
Data
Reducing Cost/Improve Productivity
14. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Key performance indicators (KPIs)
Chief Information Officer
Automate
Chief Executive officer
15. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
The Five Forces Model
Information Technology (IT)
Product differentiation
Management Information System (MIS)
16. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Customer Relationship management(CRM)
Information Discovery
SCM - CRM - ERP AND BPR
17. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Chief knowldedge officer (CKO)
Information security
Balanced scorecard
Management Information System (MIS)
18. What does COO stands for
The basic component of supply chain management
Chief Operation Officer
Information Technology (IT)
Enterprise resource planning (ERP)
19. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Key performance indicators (KPIs)
People
Comptevive advantage
Usability
20. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Business proess
Management Information System (MIS)
Supply chain
Chief Executive officer
21. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Information security
Threat of substitute products or services
Supplier power
Buyer power
22. What is the function of CIO?
SSL
Automate
Manage - leader - communicator
Chief technology offiicer(CTO)
23. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Customer Relationship management(CRM)
The Five Forces Model
Balanced scorecard
Loyalty programs
24. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Reducing Cost/Improve Productivity
Usability
The Five Forces Model
Information Discovery
25. What does CFO stands for
Efficiency IT metrics
Chief Financial Officer
Customer Service
Product differentiation
26. What does CIO stands for
Enhance Customer Satisfaction
SCM - CRM - ERP AND BPR
Chief Information Officer
Chief security officer (CSO)
27. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
SCM software
Environmental scannig
Informantion accuracy
Chief Operation Officer
28. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Key performance indicators (KPIs)
Michael Porter
Chief knowldedge officer (CKO)
29. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Countefeit software
Chief Operation Officer
SCM - CRM - ERP AND BPR
30. Is high when competition is fierce in a market and low when competition is more complacent
G I G O
Peter Drucker
Benchmarks
Rivalry among existing competitors
31. Reward customers based on th amount of business they do with a particuar organization.
Supply chain management(SCM)
Product differentiation
Loyalty programs
Management Information System (MIS)
32. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
SCM software
Supply chain
Security breach
Efficiency IT metrics
33. Mostly misuse by persons inside or outside an organization.
Michael Porter
Threat of new entrants
SSL
Information security
34. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Business is always #1
Informantion accuracy
One of the greatest challenges today
35. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Environmental scannig
Buyer power
Chief knowldedge officer (CKO)
Informaton
36. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Chief privacy officer(CPO)
Buyer power
Information Discovery
Data
37. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Peter Drucker
Information Technology (IT)
Software failure and human error
Information Discovery
38. Costs that can make customers relcutant to switch to another product or service
Supply chain management(SCM)
Business process
Switching costs
Chief information officer
39. The leading cause of downtime
Buyer power
Software failure and human error
Customer Relationship management(CRM)
Information Technology (IT)
40. The 4 strategic initiatives
Data
Threat of new entrants
Chief information officer
SCM - CRM - ERP AND BPR
41. What is on the mind of the CEO
Chief Information Officer
Software failure and human error
SSL
Enhance Customer Satisfaction
42. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Benchmarking
Efficiency IT metrics
The Five Forces Model
SCM software
43. What information technology projects goals has the most value?
Supply chain
Chief Operation Officer
Michael Porter
Reducing Cost/Improve Productivity
44. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Informantion accuracy
One of the greatest challenges today
Data
The Five Forces Model
45. What would be the Greatest Benefits for Information Technology?
Information security
Automate
The basic component of supply chain management
Customer Service
46. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
The basic component of supply chain management
First-mover advantage
Efficiency IT metrics
Chief Executive officer
47. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Supplier power
Effeciveness IT metics
Environmental scannig
48. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief Operation Officer
Organizatonal Informaion Cultures
Supply chain
Chief security officer (CSO)
49. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
SCM - CRM - ERP AND BPR
Organizatonal Informaion Cultures
Reducing Cost/Improve Productivity
Software failure and human error
50. Baseline values the system seesks to attain
Usability
People
Benchmarks
Brusiness process reengineering (BPR)