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Test your basic knowledge |
Business And Technology
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
G I G O
Brusiness process reengineering (BPR)
Value chain
Informantion accuracy
2. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Data
Product differentiation
The basic component of supply chain management
Chief privacy officer(CPO)
3. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Threat of substitute products or services
Chief privacy officer(CPO)
The Five Forces Model
Countefeit software
4. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Buyer power
Environmental scannig
Informantion accuracy
5. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
Chief Executive officer
Chief privacy officer(CPO)
Supplier power
6. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Buyer power
Software failure and human error
Chief knowldedge officer (CKO)
Automate
7. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
SCM - CRM - ERP AND BPR
Information Discovery
Chief Executive officer
Chief privacy officer(CPO)
8. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
G I G O
Chief knowldedge officer (CKO)
Enhancing customer satisfaction
Software failure and human error
9. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Effeciveness IT metics
Chief Financial Officer
Supplier power
Michael Porter
10. Costs that can make customers relcutant to switch to another product or service
Switching costs
Enterprise resource planning (ERP)
Product differentiation
Information security
11. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Manage - leader - communicator
Efficiency IT metrics
Product differentiation
Chief technology offiicer(CTO)
12. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Enhance Customer Satisfaction
Data
Michael Porter
Key performance indicators (KPIs)
13. Website success solely is measure by
Chief Executive officer
Chief Information Officer
Management Information System (MIS)
Amount of traffic
14. Baseline values the system seesks to attain
Efficiency IT metrics
Balanced scorecard
Benchmarks
The basic component of supply chain management
15. Means Garbage In Garbage OUt
Countefeit software
Security breach
G I G O
Amount of traffic
16. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Information Technology (IT)
Chief Information Officer
Key performance indicators (KPIs)
Effeciveness IT metics
17. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Informaton
People
Customer Relationship management(CRM)
Key performance indicators (KPIs)
18. The 4 strategic initiatives
Manage - leader - communicator
Enterprise resource planning (ERP)
Efficiency IT metrics
SCM - CRM - ERP AND BPR
19. To remain sucessful - and organizatios should use what?
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20. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Enhance Customer Satisfaction
Brusiness process reengineering (BPR)
Business process
Organizatonal Informaion Cultures
21. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Threat of substitute products or services
Chief Financial Officer
Benchmarking
Organizatonal Informaion Cultures
22. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Threat of substitute products or services
Information Discovery
Chief Information Officer
SSL
23. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Business process
Chief knowldedge officer (CKO)
Michael Porter
The Five Forces Model
24. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Comptevive advantage
Business proess
Enterprise resource planning (ERP)
First-mover advantage
25. What is on the mind of the CEO
SSL
Enhance Customer Satisfaction
Organizatonal Informaion Cultures
Environmental scannig
26. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Business process
Countefeit software
Supply chain
SCM software
27. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief technology offiicer(CTO)
Enterprise resource planning (ERP)
Business process
Chief knowldedge officer (CKO)
28. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Information Technology (IT)
Balanced scorecard
Reducing Cost/Improve Productivity
Michael Porter
29. What would be the Greatest Benefits for Information Technology?
Business process
Customer Service
Product differentiation
Business is always #1
30. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Key performance indicators (KPIs)
The Five Forces Model
Chief technology offiicer(CTO)
Informaton
31. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Chief information officer
Michael Porter
Brusiness process reengineering (BPR)
People
32. What information technology projects goals has the most value?
Chief Executive officer
Reducing Cost/Improve Productivity
Enhance Customer Satisfaction
Information Discovery
33. What does CFO stands for
Chief Financial Officer
Chief Information Officer
Enhancing customer satisfaction
Security breach
34. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Effeciveness IT metics
Business is always #1
Supply chain management(SCM)
Chief Information Officer
35. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Benchmarking
Peter Drucker
Balanced scorecard
36. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Product differentiation
Chief privacy officer(CPO)
Threat of substitute products or services
Benchmarking
37. Is high when competition is fierce in a market and low when competition is more complacent
Amount of traffic
Chief security officer (CSO)
Usability
Rivalry among existing competitors
38. What is the function of CIO?
Manage - leader - communicator
Threat of substitute products or services
Chief security officer (CSO)
SCM software
39. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Enterprise resource planning (ERP)
Threat of substitute products or services
Threat of new entrants
Enhancing customer satisfaction
40. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Usability
Rivalry among existing competitors
Buyer power
Peter Drucker
41. Mostly misuse by persons inside or outside an organization.
Supply chain
Information security
Chief Financial Officer
Effeciveness IT metics
42. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Brusiness process reengineering (BPR)
Business is always #1
Management Information System (MIS)
Information Technology (IT)
43. What does COO stands for
Effeciveness IT metics
Chief Operation Officer
Informaton
People
44. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Benchmarks
Rivalry among existing competitors
Threat of new entrants
Usability
45. The leading cause of downtime
Peter Drucker
Chief Financial Officer
Information Discovery
Software failure and human error
46. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
SCM software
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Enterprise resource planning (ERP)
Supplier power
47. The plans and goals of the IT department must align with the plans and goals of the organization.
Loyalty programs
Business is always #1
Rivalry among existing competitors
Enterprise resource planning (ERP)
48. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Environmental scannig
Chief information officer
Enterprise resource planning (ERP)
Usability
49. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Benchmarking
Threat of substitute products or services
Chief security officer (CSO)
Threat of new entrants
50. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Informaton
Customer Service
Rivalry among existing competitors
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