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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Mostly misuse by persons inside or outside an organization.
Information security
Key performance indicators (KPIs)
Environmental scannig
Effeciveness IT metics
2. The leading cause of downtime
Software failure and human error
Buyer power
Information Discovery
Comptevive advantage
3. What does CFO stands for
Chief Financial Officer
The basic component of supply chain management
Chief Information Officer
Benchmarks
4. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Business is always #1
Benchmarks
Chief Operation Officer
5. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Benchmarks
The Five Forces Model
One of the greatest challenges today
Chief security officer (CSO)
6. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
People
Brusiness process reengineering (BPR)
Chief privacy officer(CPO)
Rivalry among existing competitors
7. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Enhancing customer satisfaction
Environmental scannig
Key performance indicators (KPIs)
Buyer power
8. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Environmental scannig
G I G O
SCM software
Key performance indicators (KPIs)
9. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Chief technology offiicer(CTO)
Balanced scorecard
Customer Relationship management(CRM)
Informantion accuracy
10. Baseline values the system seesks to attain
Business is always #1
Threat of new entrants
Business proess
Benchmarks
11. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Buyer power
Chief security officer (CSO)
Informantion accuracy
12. What does CEO stands for
Security breach
Chief Executive officer
Manage - leader - communicator
Chief Financial Officer
13. Is data converted into a meaninfgul and useful context.
Management Information System (MIS)
Automate
SSL
Informaton
14. What information technology projects goals has the most value?
Threat of substitute products or services
Customer Relationship management(CRM)
Reducing Cost/Improve Productivity
Chief information officer
15. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Manage - leader - communicator
Key performance indicators (KPIs)
Threat of substitute products or services
Chief knowldedge officer (CKO)
16. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Business is always #1
Automate
Customer Relationship management(CRM)
17. Costs that can make customers relcutant to switch to another product or service
Enterprise resource planning (ERP)
G I G O
Switching costs
Software failure and human error
18. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Usability
People
Supply chain
Information Technology (IT)
19. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
SCM software
Chief security officer (CSO)
Amount of traffic
20. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
G I G O
Loyalty programs
Business process
21. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Information Technology (IT)
Information Discovery
Chief security officer (CSO)
Customer Relationship management(CRM)
22. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Peter Drucker
Reducing Cost/Improve Productivity
G I G O
Buyer power
23. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Switching costs
Amount of traffic
Chief security officer (CSO)
Organizatonal Informaion Cultures
24. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Enhance Customer Satisfaction
Reducing Cost/Improve Productivity
Enhancing customer satisfaction
Organizatonal Informaion Cultures
25. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Countefeit software
Supplier power
Key performance indicators (KPIs)
Information Discovery
26. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Chief Operation Officer
Value chain
Customer Relationship management(CRM)
27. Website success solely is measure by
Amount of traffic
Supply chain
Reducing Cost/Improve Productivity
Security breach
28. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Brusiness process reengineering (BPR)
First-mover advantage
Benchmarking
Chief Information Officer
29. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Enhancing customer satisfaction
Effeciveness IT metics
Informantion accuracy
The basic component of supply chain management
30. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Rivalry among existing competitors
Automate
Information Technology (IT)
31. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Chief information officer
Comptevive advantage
Informaton
Michael Porter
32. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Information Discovery
Comptevive advantage
Usability
Benchmarking
33. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Business proess
Environmental scannig
SSL
Management Information System (MIS)
34. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Supply chain management(SCM)
Chief technology offiicer(CTO)
Chief knowldedge officer (CKO)
Value chain
35. Means Garbage In Garbage OUt
One of the greatest challenges today
Chief Information Officer
Automate
G I G O
36. What would be the Greatest Benefits for Information Technology?
First-mover advantage
Enterprise resource planning (ERP)
Business process
Customer Service
37. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Buyer power
Chief Operation Officer
Information Technology (IT)
Management Information System (MIS)
38. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Supply chain
SCM software
Software failure and human error
39. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Supply chain management(SCM)
Information Discovery
SSL
Informantion accuracy
40. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Organizatonal Informaion Cultures
Data
Threat of substitute products or services
Supply chain management(SCM)
41. To remain sucessful - and organizatios should use what?
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42. The 4 strategic initiatives
Manage - leader - communicator
Benchmarks
Information Discovery
SCM - CRM - ERP AND BPR
43. Is high when competition is fierce in a market and low when competition is more complacent
Usability
Rivalry among existing competitors
Countefeit software
SCM - CRM - ERP AND BPR
44. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Information security
The basic component of supply chain management
Key performance indicators (KPIs)
SCM software
45. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Management Information System (MIS)
Information Discovery
G I G O
Balanced scorecard
46. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Chief Information Officer
The Five Forces Model
Enterprise resource planning (ERP)
47. What is on the mind of the CEO
Rivalry among existing competitors
Loyalty programs
Enhance Customer Satisfaction
Chief Financial Officer
48. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Chief Information Officer
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Organizatonal Informaion Cultures
Countefeit software
49. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
First-mover advantage
Customer Service
Brusiness process reengineering (BPR)
Security breach
50. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Usability
Comptevive advantage
Enhance Customer Satisfaction
Supply chain