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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What Concerns CIOs the most?
Management Information System (MIS)
Efficiency IT metrics
Chief Operation Officer
Enhancing customer satisfaction
2. What would be the Greatest Benefits for Information Technology?
Key performance indicators (KPIs)
G I G O
Enhance Customer Satisfaction
Customer Service
3. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Business proess
Reducing Cost/Improve Productivity
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Chief knowldedge officer (CKO)
4. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Michael Porter
Chief security officer (CSO)
Efficiency IT metrics
Chief technology offiicer(CTO)
5. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Comptevive advantage
Buyer power
Reducing Cost/Improve Productivity
Enhance Customer Satisfaction
6. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Automate
Peter Drucker
Threat of substitute products or services
Usability
7. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Countefeit software
First-mover advantage
Brusiness process reengineering (BPR)
Business proess
8. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Enhance Customer Satisfaction
SSL
Chief security officer (CSO)
Business process
9. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Business is always #1
SCM - CRM - ERP AND BPR
Countefeit software
Chief technology offiicer(CTO)
10. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Management Information System (MIS)
Loyalty programs
Balanced scorecard
Product differentiation
11. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Chief knowldedge officer (CKO)
Customer Relationship management(CRM)
Benchmarks
Brusiness process reengineering (BPR)
12. What information technology projects goals has the most value?
Chief Operation Officer
Reducing Cost/Improve Productivity
Threat of new entrants
Product differentiation
13. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Informantion accuracy
Benchmarking
Supply chain management(SCM)
Peter Drucker
14. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief security officer (CSO)
Supplier power
Enterprise resource planning (ERP)
Enhancing customer satisfaction
15. The leading cause of downtime
Informaton
Chief Financial Officer
Software failure and human error
Chief privacy officer(CPO)
16. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Comptevive advantage
Key performance indicators (KPIs)
Supply chain management(SCM)
The basic component of supply chain management
17. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Benchmarking
Enterprise resource planning (ERP)
Chief privacy officer(CPO)
18. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Value chain
The Five Forces Model
Supply chain
Informaton
19. The plans and goals of the IT department must align with the plans and goals of the organization.
Usability
Business is always #1
Reducing Cost/Improve Productivity
SCM software
20. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Automate
Enterprise resource planning (ERP)
SCM - CRM - ERP AND BPR
21. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Chief Operation Officer
SSL
First-mover advantage
22. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Supplier power
Informaton
Automate
People
23. What is the function of CIO?
Data
First-mover advantage
Benchmarking
Manage - leader - communicator
24. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Switching costs
Chief security officer (CSO)
Chief knowldedge officer (CKO)
Security breach
25. Baseline values the system seesks to attain
Effeciveness IT metics
Business proess
Benchmarks
Supply chain
26. Mostly misuse by persons inside or outside an organization.
Security breach
Chief technology offiicer(CTO)
Information security
Supply chain
27. What does COO stands for
Business is always #1
Chief Operation Officer
Comptevive advantage
Security breach
28. What does CFO stands for
Brusiness process reengineering (BPR)
Chief Financial Officer
Enhancing customer satisfaction
Balanced scorecard
29. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
First-mover advantage
Supply chain management(SCM)
Business process
30. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Buyer power
Organizatonal Informaion Cultures
Chief security officer (CSO)
Information Technology (IT)
31. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Chief Information Officer
Supply chain
Organizatonal Informaion Cultures
Enterprise resource planning (ERP)
32. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
One of the greatest challenges today
Security breach
Business is always #1
33. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
One of the greatest challenges today
Software failure and human error
Chief security officer (CSO)
Switching costs
34. Effective communication between business personnel and IT personnel
One of the greatest challenges today
People
Chief Operation Officer
SCM - CRM - ERP AND BPR
35. Website success solely is measure by
Informantion accuracy
Peter Drucker
Customer Relationship management(CRM)
Amount of traffic
36. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Informantion accuracy
One of the greatest challenges today
SCM software
Comptevive advantage
37. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Customer Service
Usability
Management Information System (MIS)
Countefeit software
38. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Amount of traffic
First-mover advantage
Chief knowldedge officer (CKO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
39. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Data
Value chain
Balanced scorecard
Chief privacy officer(CPO)
40. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Rivalry among existing competitors
Loyalty programs
Management Information System (MIS)
Threat of new entrants
41. Is high when competition is fierce in a market and low when competition is more complacent
Informantion accuracy
Reducing Cost/Improve Productivity
Customer Service
Rivalry among existing competitors
42. Costs that can make customers relcutant to switch to another product or service
Business is always #1
People
Manage - leader - communicator
Switching costs
43. What is on the mind of the CEO
Enhance Customer Satisfaction
Customer Relationship management(CRM)
Business is always #1
Chief technology offiicer(CTO)
44. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Information Discovery
Environmental scannig
G I G O
Information Technology (IT)
45. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Michael Porter
Data
Customer Service
46. The 4 strategic initiatives
Balanced scorecard
Security breach
Benchmarking
SCM - CRM - ERP AND BPR
47. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
People
SSL
Business is always #1
Chief information officer
48. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Chief Information Officer
G I G O
Information Discovery
Comptevive advantage
49. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Benchmarks
Balanced scorecard
Environmental scannig
50. Means Garbage In Garbage OUt
Efficiency IT metrics
Supply chain management(SCM)
G I G O
Chief knowldedge officer (CKO)