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Business And Technology
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Rivalry among existing competitors
Chief knowldedge officer (CKO)
Reducing Cost/Improve Productivity
Management Information System (MIS)
2. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Balanced scorecard
Reducing Cost/Improve Productivity
Usability
Manage - leader - communicator
3. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Efficiency IT metrics
Supply chain
Reducing Cost/Improve Productivity
Automate
4. What does CFO stands for
Usability
Chief Financial Officer
Business is always #1
Organizatonal Informaion Cultures
5. Baseline values the system seesks to attain
Benchmarks
Chief Executive officer
Switching costs
People
6. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
First-mover advantage
Chief knowldedge officer (CKO)
Informantion accuracy
Product differentiation
7. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
G I G O
Comptevive advantage
Chief information officer
Brusiness process reengineering (BPR)
8. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Amount of traffic
Automate
Balanced scorecard
SCM software
9. Is data converted into a meaninfgul and useful context.
Usability
Informaton
Benchmarks
Business process
10. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Threat of new entrants
Benchmarks
The basic component of supply chain management
Data
11. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Rivalry among existing competitors
Enhancing customer satisfaction
Supplier power
12. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Informaton
Benchmarking
Brusiness process reengineering (BPR)
13. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Chief Operation Officer
The Five Forces Model
Supplier power
Enterprise resource planning (ERP)
14. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Threat of new entrants
Information Technology (IT)
Information security
SSL
15. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Supply chain management(SCM)
Information Discovery
Chief technology offiicer(CTO)
Value chain
16. What does COO stands for
Threat of new entrants
Chief Operation Officer
Peter Drucker
Enhancing customer satisfaction
17. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Chief Information Officer
Buyer power
Data
Supply chain management(SCM)
18. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Manage - leader - communicator
Business process
Environmental scannig
Product differentiation
19. The 4 strategic initiatives
Chief Information Officer
SCM software
Threat of new entrants
SCM - CRM - ERP AND BPR
20. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Enhancing customer satisfaction
Data
Value chain
Information Discovery
21. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Michael Porter
Effeciveness IT metics
Supplier power
Business process
22. What does CEO stands for
People
Chief Executive officer
Chief technology offiicer(CTO)
Michael Porter
23. Effective communication between business personnel and IT personnel
Automate
Key performance indicators (KPIs)
Supplier power
One of the greatest challenges today
24. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Product differentiation
Countefeit software
Brusiness process reengineering (BPR)
25. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Business proess
Buyer power
Chief privacy officer(CPO)
Usability
26. Means Garbage In Garbage OUt
Efficiency IT metrics
G I G O
Information Discovery
Chief knowldedge officer (CKO)
27. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Threat of new entrants
Enterprise resource planning (ERP)
The basic component of supply chain management
Business proess
28. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Security breach
Business proess
Organizatonal Informaion Cultures
Efficiency IT metrics
29. What is on the mind of the CEO
Enhance Customer Satisfaction
The basic component of supply chain management
Chief privacy officer(CPO)
Supplier power
30. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Business is always #1
Automate
Management Information System (MIS)
The basic component of supply chain management
31. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Amount of traffic
Peter Drucker
Michael Porter
Effeciveness IT metics
32. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Countefeit software
Chief Financial Officer
Buyer power
33. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Software failure and human error
Peter Drucker
Enhancing customer satisfaction
Information Discovery
34. Mostly misuse by persons inside or outside an organization.
Manage - leader - communicator
Chief privacy officer(CPO)
Benchmarking
Information security
35. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Brusiness process reengineering (BPR)
Product differentiation
Michael Porter
Supply chain management(SCM)
36. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Supplier power
Enterprise resource planning (ERP)
Key performance indicators (KPIs)
Customer Service
37. What information technology projects goals has the most value?
Supply chain
Reducing Cost/Improve Productivity
Usability
G I G O
38. The leading cause of downtime
Data
Security breach
Software failure and human error
Chief Information Officer
39. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Organizatonal Informaion Cultures
Michael Porter
Efficiency IT metrics
Enhance Customer Satisfaction
40. What would be the Greatest Benefits for Information Technology?
Balanced scorecard
Countefeit software
Information Discovery
Customer Service
41. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Chief Operation Officer
First-mover advantage
Informantion accuracy
The Five Forces Model
42. Website success solely is measure by
Buyer power
Amount of traffic
Informantion accuracy
Software failure and human error
43. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Business process
Customer Service
Rivalry among existing competitors
Chief Information Officer
44. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
People
Usability
Balanced scorecard
Environmental scannig
45. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
SCM software
Chief privacy officer(CPO)
Chief technology offiicer(CTO)
Information Discovery
46. Reward customers based on th amount of business they do with a particuar organization.
Chief privacy officer(CPO)
Chief technology offiicer(CTO)
Loyalty programs
Management Information System (MIS)
47. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Business proess
Information security
SCM software
Informantion accuracy
48. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Usability
Threat of substitute products or services
Peter Drucker
Buyer power
49. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Software failure and human error
Informantion accuracy
One of the greatest challenges today
Comptevive advantage
50. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
SCM - CRM - ERP AND BPR
Chief security officer (CSO)
Value chain
Buyer power
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