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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Information Discovery
Enhance Customer Satisfaction
Security breach
Informantion accuracy
2. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Business proess
The Five Forces Model
Organizatonal Informaion Cultures
The basic component of supply chain management
3. What does CEO stands for
Chief Executive officer
Chief security officer (CSO)
Rivalry among existing competitors
Key performance indicators (KPIs)
4. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Chief Information Officer
Balanced scorecard
Information Technology (IT)
The basic component of supply chain management
5. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Chief Financial Officer
Organizatonal Informaion Cultures
Brusiness process reengineering (BPR)
SSL
6. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Threat of new entrants
SSL
Loyalty programs
Supplier power
7. Is high when competition is fierce in a market and low when competition is more complacent
Business process
Key performance indicators (KPIs)
Rivalry among existing competitors
Loyalty programs
8. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Chief privacy officer(CPO)
Chief security officer (CSO)
SSL
9. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
People
SSL
Business process
Threat of new entrants
10. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supply chain
Information security
Benchmarks
Buyer power
11. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Countefeit software
Customer Relationship management(CRM)
Amount of traffic
Supply chain management(SCM)
12. Means Garbage In Garbage OUt
Threat of new entrants
G I G O
Chief knowldedge officer (CKO)
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
13. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Brusiness process reengineering (BPR)
Security breach
Supplier power
Data
14. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Benchmarking
The basic component of supply chain management
Chief knowldedge officer (CKO)
Usability
15. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Chief security officer (CSO)
Benchmarks
Business is always #1
One of the greatest challenges today
16. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
SSL
The Five Forces Model
Value chain
Chief Operation Officer
17. Baseline values the system seesks to attain
SCM software
Michael Porter
Benchmarks
Chief security officer (CSO)
18. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
People
Chief knowldedge officer (CKO)
Customer Service
Business proess
19. A famous management guru - once stated that if you cannot measure it - you cannot manage it
Organizatonal Informaion Cultures
Informantion accuracy
Peter Drucker
Michael Porter
20. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Chief Financial Officer
Benchmarks
Business is always #1
21. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Data
Enhancing customer satisfaction
Threat of new entrants
Business process
22. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Informaton
Michael Porter
Peter Drucker
Balanced scorecard
23. The 4 strategic initiatives
Comptevive advantage
SCM - CRM - ERP AND BPR
Information security
Software failure and human error
24. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
First-mover advantage
Value chain
Chief knowldedge officer (CKO)
Switching costs
25. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Benchmarking
Product differentiation
The Five Forces Model
Key performance indicators (KPIs)
26. What Concerns CIOs the most?
Chief Information Officer
Benchmarking
Chief security officer (CSO)
Enhancing customer satisfaction
27. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Threat of substitute products or services
Data
Supply chain
SSL
28. The plans and goals of the IT department must align with the plans and goals of the organization.
Supply chain management(SCM)
Business is always #1
Organizatonal Informaion Cultures
Chief technology offiicer(CTO)
29. What is the function of CIO?
Chief Information Officer
Manage - leader - communicator
Automate
Brusiness process reengineering (BPR)
30. What is on the mind of the CEO
Chief information officer
Enhance Customer Satisfaction
Usability
Customer Service
31. What does CFO stands for
Information Technology (IT)
Chief Financial Officer
Chief Executive officer
Informantion accuracy
32. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Software failure and human error
Value chain
Automate
Amount of traffic
33. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Threat of new entrants
Benchmarking
G I G O
34. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
SCM - CRM - ERP AND BPR
Key performance indicators (KPIs)
Buyer power
Chief security officer (CSO)
35. Effective communication between business personnel and IT personnel
Management Information System (MIS)
One of the greatest challenges today
Chief technology offiicer(CTO)
Business is always #1
36. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Rivalry among existing competitors
Management Information System (MIS)
Customer Relationship management(CRM)
Key performance indicators (KPIs)
37. What does CIO stands for
Chief Information Officer
Switching costs
Customer Service
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
38. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Peter Drucker
The Five Forces Model
Chief Operation Officer
Michael Porter
39. Mostly misuse by persons inside or outside an organization.
Buyer power
Management Information System (MIS)
Automate
Information security
40. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Information security
Comptevive advantage
G I G O
Information Technology (IT)
41. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Value chain
Chief Executive officer
Benchmarking
Supply chain management(SCM)
42. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
SSL
Reducing Cost/Improve Productivity
Key performance indicators (KPIs)
Comptevive advantage
43. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Efficiency IT metrics
Supply chain management(SCM)
People
G I G O
44. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
SSL
Business proess
Chief Operation Officer
Comptevive advantage
45. To remain sucessful - and organizatios should use what?
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46. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Balanced scorecard
Environmental scannig
Benchmarks
Chief technology offiicer(CTO)
47. What would be the Greatest Benefits for Information Technology?
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Loyalty programs
Organizatonal Informaion Cultures
Customer Service
48. Reward customers based on th amount of business they do with a particuar organization.
Value chain
Loyalty programs
Switching costs
Chief Operation Officer
49. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Value chain
Automate
Threat of new entrants
Supply chain management(SCM)
50. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Organizatonal Informaion Cultures
Security breach
Supplier power
SCM - CRM - ERP AND BPR