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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To remain sucessful - and organizatios should use what?
2. Measure the performance of the IT system itself includngthroughput - speed - and availability.
SCM - CRM - ERP AND BPR
Benchmarking
Efficiency IT metrics
Information Technology (IT)
3. Is high when competition is fierce in a market and low when competition is more complacent
Security breach
Environmental scannig
Threat of substitute products or services
Rivalry among existing competitors
4. Effective communication between business personnel and IT personnel
One of the greatest challenges today
Chief knowldedge officer (CKO)
Chief Operation Officer
Chief Information Officer
5. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Benchmarking
Business is always #1
SCM - CRM - ERP AND BPR
Key performance indicators (KPIs)
6. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Enhance Customer Satisfaction
SCM - CRM - ERP AND BPR
Environmental scannig
Effeciveness IT metics
7. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Informaton
Software failure and human error
Business process
Chief privacy officer(CPO)
8. A famous management guru - once stated that if you cannot measure it - you cannot manage it
First-mover advantage
Software failure and human error
Peter Drucker
Reducing Cost/Improve Productivity
9. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
The basic component of supply chain management
Reducing Cost/Improve Productivity
Business process
Peter Drucker
10. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Customer Relationship management(CRM)
Switching costs
First-mover advantage
11. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Key performance indicators (KPIs)
SCM software
Benchmarks
Switching costs
12. What does CFO stands for
Rivalry among existing competitors
SCM software
Software failure and human error
Chief Financial Officer
13. What does COO stands for
SCM - CRM - ERP AND BPR
Chief Operation Officer
Chief Executive officer
First-mover advantage
14. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Threat of new entrants
Management Information System (MIS)
Key performance indicators (KPIs)
Chief privacy officer(CPO)
15. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Manage - leader - communicator
Chief Financial Officer
Usability
16. The plans and goals of the IT department must align with the plans and goals of the organization.
Enhance Customer Satisfaction
Informaton
Information Discovery
Business is always #1
17. Costs that can make customers relcutant to switch to another product or service
Enhance Customer Satisfaction
One of the greatest challenges today
Switching costs
Loyalty programs
18. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Chief information officer
Enhance Customer Satisfaction
Enterprise resource planning (ERP)
Chief security officer (CSO)
19. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Information Technology (IT)
Countefeit software
Key performance indicators (KPIs)
Benchmarks
20. The leading cause of downtime
Enterprise resource planning (ERP)
Chief security officer (CSO)
Software failure and human error
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
21. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Information Technology (IT)
Manage - leader - communicator
Michael Porter
One of the greatest challenges today
22. Is data converted into a meaninfgul and useful context.
The basic component of supply chain management
Enterprise resource planning (ERP)
Informaton
Loyalty programs
23. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Benchmarks
Supply chain
The Five Forces Model
24. Website success solely is measure by
Organizatonal Informaion Cultures
Amount of traffic
Chief Financial Officer
Management Information System (MIS)
25. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
The basic component of supply chain management
Comptevive advantage
SCM software
Amount of traffic
26. Means Garbage In Garbage OUt
Business is always #1
G I G O
Chief Information Officer
Chief technology offiicer(CTO)
27. The 4 strategic initiatives
Informaton
Information Discovery
Customer Relationship management(CRM)
SCM - CRM - ERP AND BPR
28. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Informaton
One of the greatest challenges today
Benchmarking
Information Discovery
29. What information technology projects goals has the most value?
Effeciveness IT metics
Enterprise resource planning (ERP)
Reducing Cost/Improve Productivity
Supplier power
30. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Informaton
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Value chain
Usability
31. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Product differentiation
Threat of new entrants
Information Discovery
Chief Information Officer
32. What does CIO stands for
Enhancing customer satisfaction
Amount of traffic
Chief Information Officer
Data
33. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Software failure and human error
Security breach
Organizatonal Informaion Cultures
Information Discovery
34. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
The Five Forces Model
Brusiness process reengineering (BPR)
Benchmarking
Business proess
35. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Information security
Brusiness process reengineering (BPR)
Usability
Product differentiation
36. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Amount of traffic
Usability
Informantion accuracy
Value chain
37. What does CEO stands for
Supply chain
Chief Executive officer
SCM software
Peter Drucker
38. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Supply chain
Buyer power
Reducing Cost/Improve Productivity
Chief information officer
39. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Enterprise resource planning (ERP)
Peter Drucker
Chief knowldedge officer (CKO)
People
40. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Efficiency IT metrics
Business is always #1
Balanced scorecard
Supplier power
41. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Enhancing customer satisfaction
Balanced scorecard
Supply chain
Organizatonal Informaion Cultures
42. What Concerns CIOs the most?
One of the greatest challenges today
Effeciveness IT metics
Enhancing customer satisfaction
Management Information System (MIS)
43. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Rivalry among existing competitors
First-mover advantage
Business process
Threat of new entrants
44. Mostly misuse by persons inside or outside an organization.
Business process
Key performance indicators (KPIs)
Business proess
Information security
45. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Product differentiation
Information Technology (IT)
Supply chain management(SCM)
Enhancing customer satisfaction
46. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Supply chain management(SCM)
Enhancing customer satisfaction
Chief technology offiicer(CTO)
Threat of new entrants
47. Reward customers based on th amount of business they do with a particuar organization.
Informantion accuracy
Usability
First-mover advantage
Loyalty programs
48. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Threat of new entrants
Customer Relationship management(CRM)
SCM software
Comptevive advantage
49. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Chief Executive officer
Usability
Business proess
SCM - CRM - ERP AND BPR
50. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Manage - leader - communicator
Balanced scorecard
The basic component of supply chain management
Brusiness process reengineering (BPR)