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Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Michael Porter
Chief information officer
Chief knowldedge officer (CKO)
SCM software
2. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Threat of new entrants
Informaton
Automate
Buyer power
3. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
The basic component of supply chain management
Peter Drucker
Chief Financial Officer
Enterprise resource planning (ERP)
4. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
First-mover advantage
SCM software
Enterprise resource planning (ERP)
Information Technology (IT)
5. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Organizatonal Informaion Cultures
Product differentiation
Value chain
Customer Service
6. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Key performance indicators (KPIs)
Automate
Balanced scorecard
Peter Drucker
7. What does CIO stands for
Chief Information Officer
Chief Operation Officer
Supply chain
Threat of substitute products or services
8. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
People
Chief information officer
Environmental scannig
9. Website success solely is measure by
Amount of traffic
Loyalty programs
Business is always #1
SCM software
10. Costs that can make customers relcutant to switch to another product or service
Switching costs
Chief security officer (CSO)
Reducing Cost/Improve Productivity
Security breach
11. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Business proess
Informantion accuracy
SCM - CRM - ERP AND BPR
Chief information officer
12. Is a standardized set of activities that accoplish a specific task - such as processing a customer order.
Chief technology offiicer(CTO)
Business process
Information security
Customer Relationship management(CRM)
13. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Organizatonal Informaion Cultures
Chief knowldedge officer (CKO)
Chief privacy officer(CPO)
Software failure and human error
14. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Organizatonal Informaion Cultures
Benchmarking
Supply chain
Effeciveness IT metics
15. What Concerns CIOs the most?
Enhancing customer satisfaction
Enhance Customer Satisfaction
People
Environmental scannig
16. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Enterprise resource planning (ERP)
One of the greatest challenges today
Chief technology offiicer(CTO)
Supply chain management(SCM)
17. Is high when competition is fierce in a market and low when competition is more complacent
Rivalry among existing competitors
Key performance indicators (KPIs)
Brusiness process reengineering (BPR)
Supply chain
18. Issuses Affected by Technology Advance: intellectual property - Copyright - fair use doctrine - pirated software and counterfeit software of these which is the worst?
Customer Relationship management(CRM)
Automate
Countefeit software
Supply chain
19. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Business proess
Amount of traffic
Balanced scorecard
Information Technology (IT)
20. Measure the impact IT has on business processes and activities includin customer satisfaction - conversion rates - and sell through increases.
Enhancing customer satisfaction
Effeciveness IT metics
Chief privacy officer(CPO)
Business proess
21. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Enhancing customer satisfaction
Rivalry among existing competitors
Reducing Cost/Improve Productivity
Chief knowldedge officer (CKO)
22. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Business is always #1
Security breach
Automate
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
23. The plans and goals of the IT department must align with the plans and goals of the organization.
Business is always #1
Reducing Cost/Improve Productivity
Chief security officer (CSO)
Customer Service
24. Is the acauisition and analysis of evenst and trends in the environment external to an organization.
Key performance indicators (KPIs)
Environmental scannig
Threat of substitute products or services
Enhance Customer Satisfaction
25. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Threat of substitute products or services
Environmental scannig
Data
Supply chain management(SCM)
26. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Enhancing customer satisfaction
Chief security officer (CSO)
Data
Business process
27. Occurs when an organization can significantl impact its marketshare by being first to market with a competitive advantage.
Information security
First-mover advantage
SCM software
Management Information System (MIS)
28. Means Garbage In Garbage OUt
Countefeit software
G I G O
Manage - leader - communicator
Amount of traffic
29. Is high when there are many alternatives to a product or service and low when there are few alternative from which to choose.
Effeciveness IT metics
Automate
Threat of substitute products or services
Buyer power
30. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Business proess
SCM software
The Five Forces Model
Chief privacy officer(CPO)
31. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Automate
Buyer power
Product differentiation
Customer Relationship management(CRM)
32. The 4 strategic initiatives
Switching costs
SCM - CRM - ERP AND BPR
Chief Information Officer
Buyer power
33. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
Management Information System (MIS)
Usability
Informaton
Reducing Cost/Improve Productivity
34. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Brusiness process reengineering (BPR)
Security breach
Chief Information Officer
Supplier power
35. What information technology projects goals has the most value?
Enhance Customer Satisfaction
Reducing Cost/Improve Productivity
SSL
Enhancing customer satisfaction
36. What does CFO stands for
Reducing Cost/Improve Productivity
Security breach
Chief Financial Officer
Switching costs
37. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Benchmarking
Key performance indicators (KPIs)
Chief technology offiicer(CTO)
Chief security officer (CSO)
38. Reward customers based on th amount of business they do with a particuar organization.
Product differentiation
SCM - CRM - ERP AND BPR
Value chain
Loyalty programs
39. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Usability
Security breach
Rivalry among existing competitors
Informantion accuracy
40. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Security breach
Chief Information Officer
Chief technology offiicer(CTO)
Business proess
41. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Enhance Customer Satisfaction
Chief security officer (CSO)
People
Brusiness process reengineering (BPR)
42. Integrates all departments and functins thoughout an organization into asingle IT system (or integrated set of IT systems) so that employees can ake decisions by viewing enterprisewide information on all businss operations.:is a software island of in
Enterprise resource planning (ERP)
Threat of substitute products or services
SCM - CRM - ERP AND BPR
Supply chain
43. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Supply chain
G I G O
The Five Forces Model
The basic component of supply chain management
44. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Threat of substitute products or services
Security breach
Manage - leader - communicator
The Five Forces Model
45. What is the function of CIO?
Manage - leader - communicator
Chief Information Officer
Business is always #1
Chief knowldedge officer (CKO)
46. Out of the Relationship among People - Information - and Information Technology which one is the most important?
Environmental scannig
Efficiency IT metrics
Enhance Customer Satisfaction
People
47. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Chief Financial Officer
Threat of new entrants
Business is always #1
Chief Information Officer
48. What does CEO stands for
Informantion accuracy
Balanced scorecard
Amount of traffic
Chief Executive officer
49. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Environmental scannig
SSL
First-mover advantage
Countefeit software
50. Mostly misuse by persons inside or outside an organization.
The Five Forces Model
Information security
Chief security officer (CSO)
Benchmarking