SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business And Technology
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A university professor at Harvard Business School - identified four competitive forces that can hurt potential sales.
Michael Porter
Porters's Five Forces - the three generic strategies - and value chanin analysis to adopt new business strategies
Amount of traffic
People
2. A process of continuously measuring system results - comparing those results to optimal system performance (benchmark values) - and identifiying steps and procedures to improve syste performance.
Efficiency IT metrics
Benchmarking
Information Discovery
Usability
3. Employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.
Chief technology offiicer(CTO)
Loyalty programs
Information Discovery
Threat of new entrants
4. Effective communication between business personnel and IT personnel
One of the greatest challenges today
SCM - CRM - ERP AND BPR
SCM software
Product differentiation
5. Information-Functional - Information-sharing - Information-inquiring - and Information-discovery
Information security
Enterprise resource planning (ERP)
Organizatonal Informaion Cultures
Informantion accuracy
6. Measures that are tied to busines drivers Metrics such as GPA(grade point average)
Comptevive advantage
Chief information officer
Key performance indicators (KPIs)
Business process
7. Out of the Relationship among People - Information - and Information Technology which one is the most important?
SCM software
Rivalry among existing competitors
People
SSL
8. Is assessed analyzing the ability of buyers to directly impact the price they are willing to pay for an item.
Management Information System (MIS)
Buyer power
Threat of new entrants
Enhancing customer satisfaction
9. To remain sucessful - and organizatios should use what?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
10. What is the function of CIO?
Michael Porter
Countefeit software
Chief Financial Officer
Manage - leader - communicator
11. What Concerns CIOs the most?
Manage - leader - communicator
Security breach
Loyalty programs
Enhancing customer satisfaction
12. A general name for the business function and academic discipline covering the application of people - technologies - and procedures.
Threat of substitute products or services
Environmental scannig
Management Information System (MIS)
Balanced scorecard
13. The leading cause of downtime
Threat of substitute products or services
SCM - CRM - ERP AND BPR
Software failure and human error
Organizatonal Informaion Cultures
14. What information technology projects goals has the most value?
Enhance Customer Satisfaction
Reducing Cost/Improve Productivity
Business proess
SCM - CRM - ERP AND BPR
15. Enables an organizatin to generate efficiencies within steps by automating and improving the information flows Wal-art and Procter&Gamble(P&G) implemented a tremedously successful SCM system. the system linked Wal-Mar's distribution centers directly
Chief Operation Officer
Threat of substitute products or services
SCM software
The Five Forces Model
16. Is a field concrned with te use of technology in managing and processing information.It consist of hardware - software and telecommunication
Information Technology (IT)
Threat of substitute products or services
Value chain
Chief privacy officer(CPO)
17. Is responsible for ensuing the ethical and legal use of informatio within an organization. these are lawyers
Environmental scannig
Switching costs
Chief privacy officer(CPO)
Usability
18. The 4 strategic initiatives
SCM - CRM - ERP AND BPR
Key performance indicators (KPIs)
Informantion accuracy
SCM software
19. Involves he management of information flows between and among stages in a a supply chain to maximize total supply chain effectiveness an profitability.
Supply chain management(SCM)
Michael Porter
Automate
The Five Forces Model
20. Is a product or service that an organization's customer place a greater value on than similar offerings from a competitor.
Informaton
Data
Comptevive advantage
Countefeit software
21. Buyer power - supplier power - threat of substitute product or services - threat of new entrants - rivalry among existing competiors
Chief technology offiicer(CTO)
The Five Forces Model
Chief Financial Officer
Business is always #1
22. Mostly misuse by persons inside or outside an organization.
Information Technology (IT)
Buyer power
Threat of new entrants
Information security
23. Is high when it is easy for new cdompetitors to enter a market and low when there are significant entry barriers to entering market.
Product differentiation
SSL
Threat of new entrants
Environmental scannig
24. Is the analysis and redesign of workflow wthin and between enteprises. ex. NetFlix - Redbox
Key performance indicators (KPIs)
Information Technology (IT)
Chief privacy officer(CPO)
Brusiness process reengineering (BPR)
25. Occurs whn a company develops unique differences in its products with th intenet t influence demand
Product differentiation
Buyer power
The basic component of supply chain management
Information security
26. Involves maaging all aspect of a customer's relationship with an organization to increase customer loalty and retention and organization's profitabilty. CRM allow an organization to gain insights into customers' shopping and buying beaviors ir order
Customer Relationship management(CRM)
Customer Service
Business proess
Amount of traffic
27. The Benefits and and Magnitude of Change the Process Change Spectrum what would be th small change
Automate
Information Discovery
Enterprise resource planning (ERP)
The basic component of supply chain management
28. Is a managemen system - in addition to a measurement system - that enable organization to clarify their vision and strateby and translate them into action.
Peter Drucker
Balanced scorecard
Chief technology offiicer(CTO)
Data
29. Supply chain strategy - suply chain partners - supply chain operation - supply chain logistics
Enhancing customer satisfaction
Key performance indicators (KPIs)
The basic component of supply chain management
Business proess
30. Is responsible for ensuring the security of IT system and developing strategies and IT safeguards against attacks fom hacker and viruses. He is call the Network Administrator
Efficiency IT metrics
Chief security officer (CSO)
G I G O
Enhance Customer Satisfaction
31. Reward customers based on th amount of business they do with a particuar organization.
Loyalty programs
Value chain
Chief technology offiicer(CTO)
Management Information System (MIS)
32. The plans and goals of the IT department must align with the plans and goals of the organization.
Peter Drucker
Business is always #1
Customer Relationship management(CRM)
Buyer power
33. Measure the performance of the IT system itself includngthroughput - speed - and availability.
Efficiency IT metrics
Countefeit software
Enterprise resource planning (ERP)
SSL
34. The most important type of Efficiency IT Metics; the extent to which a system generates the correct results when executing the same transaction numerous times.
Environmental scannig
Benchmarking
Management Information System (MIS)
Informantion accuracy
35. Is a standardized seet of activities that accomplish a specific task - such as processing a customer's order.
Chief Financial Officer
Business proess
Chief privacy officer(CPO)
Business is always #1
36. Raw facts that describe the characteristics of an event/information knowledge/business intelligent and competative advantage
Value chain
Data
Business is always #1
One of the greatest challenges today
37. Consists of all parties involved - directly or indirectly - in the procurement of a poduct or raw materials
Organizatonal Informaion Cultures
SCM software
Supply chain
Countefeit software
38. What would be the Greatest Benefits for Information Technology?
Business proess
Security breach
Supply chain
Customer Service
39. Is high when competition is fierce in a market and low when competition is more complacent
Chief knowldedge officer (CKO)
Comptevive advantage
Rivalry among existing competitors
Product differentiation
40. The most Effectiveness IT Metrics. the ease with which people perform transactions and/or find informatin. A popular usability metric on the internet is degrees of feedom - which measures the number of clicks required to find desired infomation.
The Five Forces Model
Effeciveness IT metics
Usability
Loyalty programs
41. Is responsible for (1) overseeing all uses of informatin technology (2) ensuring the strategic alignment of IT with business goals and objectives. CIO often reports directly to the CEO
Security breach
Chief information officer
Peter Drucker
Information security
42. Is responsible for collecting - maintaining - and distributing the organization's knowledge. data has base adminstrator
Key performance indicators (KPIs)
Amount of traffic
Loyalty programs
Chief knowldedge officer (CKO)
43. What does CEO stands for
The Five Forces Model
Chief Executive officer
Efficiency IT metrics
Informaton
44. Is responsible for ensuring the throughput - speed - accuracy - availability - and reliability of an organization information.
Threat of substitute products or services
Benchmarks
Data
Chief technology offiicer(CTO)
45. Means Garbage In Garbage OUt
Supplier power
Efficiency IT metrics
G I G O
Loyalty programs
46. Most information security breaches result from people misusing an organizaton's information either Intentionally or Inadvertently. misuse of passwords
Security breach
Supply chain
One of the greatest challenges today
G I G O
47. Is assessed by th supplier's ability to directly impact the price they are charging for supplies(including materials - labor - and services)
Supplier power
Michael Porter
Value chain
The Five Forces Model
48. This approach views an organization as a series of processes - each of which adds value to the product or service for each customer.
Loyalty programs
Customer Service
The basic component of supply chain management
Value chain
49. Costs that can make customers relcutant to switch to another product or service
Information security
Business process
Switching costs
Effeciveness IT metics
50. Secure Sockets Layers: donted by th lock symbol in the lower right corner of a browser window and or he "s" in https; SSL is 128 bits. 128bit=2^128
Amount of traffic
Peter Drucker
SSL
People