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Business Communication Across Cultures

Instructions:
  • Answer 16 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Interactions that occur between people whose cultural assumptions are so different that the communication between them is altered






2. 1-speak slowly and clearly 2-dont rephrase until its obviously necessary 3-look for and ask for feedback to make sure your messae is getting through 4-don't talk down to the other person by overnunciating words or oversimplifying sentences 5- t the e






3. Is quite expensive - some companies use more than 1 translator to prevent errors or misunderstanding(translator/back translator). but software has been developed to cut expenses which is useful but human translation is still the most helpful.






4. Cultures that rely heavily on nonverbal and subtle situational cues in communication - more skilled in reading nonverbal behavior; assume that other people will also be able to do so; they speak less and listen more. - Communicators in these cultures






5. A type of figurative language that cannot be understood by the individual words making up the expression ('catch her eye' or 'save face' - Expression that has a different meaning from the literal meaning. They make no sense when translated literally.






6. Tendency to view one's own culture and group as superior to all other cultures and groups






7. The values - beliefs - and practices shared by a group of people






8. Communication between people from different cultures






9. 1- study other cultures and lnguages 2-write and speak clearly 3-Respect stule preferences 3- listen carefully 4-Use interpreters - translators and translation software 5-Help others adapt to your culture






10. Cultures like the United States and Scandinavia - in which communication tends to be centered on the source - with intentions stated overtly and with a direct verbal style. - Messages are direct and language is very specific. Speakers say exactly wha






11. The attitudes and behavior that are characteristic of a particular social group or organization






12. Offer advice on the appropriate words and phrases to use. Most language learners truly appreciate this sort of assistance as long as it is offered in a respectful manner. also syouimplify the communication process by offering that individual the opti

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13. Familiarize yourself with their written communicationpreferences and adapt your approach - style - and toneto meet their expectations by using simple language - be brief - use transitional elements - address international correspondence properly - an






14. The practice of accepting multiple cultures on their own terms is known as






15. An interconnected market - where companies do buisness without regard to time zones and boundaries - and where companies from all over the owrld compete directely for business.






16. You need a basic grasp of the cultural differences you may encounter and how you should handle them. Your efforts to recognize and bridge cultural differences will open up business opportunities throughout the world and maximize the contributions of