Test your basic knowledge |

Business Etiquette Personal Space

Instructions:
  • Answer 13 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Skillfulness and sensitivity in dealing with others or with difficult issues.






2. The use of hands - limbs or the body to send a message






3. A device speakers use whereby they look directly into their listener's eyes in order to emphasize a point or to show how strongly they feel about something






4. The distance maintained between strangers. At this distance people barely acknowledge one another's presence (12 feet and beyond)






5. The showing of politeness in one's attitude and behavior toward others.






6. The distance comfortable for conversation between friends( 18 inches to 4 feet)






7. The distance used primarily for confidential exchanges (18 inches) almost always reserved for close friends






8. Over 12 feet






9. 4-12 feet






10. A comfort zone each person maintains around him/herself where intrusions would be unwelcome






11. under 18 inches






12. 18 inches to 4 feet






13. The distance generally maintained in most social or business exchanges