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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provides learning opportunities to acquire and improve job related skills
Top Manager
Training
Outsourcing
Problem Solving
2. Desire to do something better - solve problems - or to solve complex problems
Need
nAch
Top Manager
Refreezing
3. Strategies for simplifying decision-making
Reactive Change
Unfreezing
Heuristics
Mentoring
4. Making managerial decisions based on the situation; Management is not a science.
Hygiene (factor)
Contingency Thinking
Retrenchment Strategy
SoC (Span of Control)
5. Utilizes people - values - and systems to continously change and improve its performance.
Outsourcing
Functional Chimney Problem
Learning Organization
nAch
6. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Leading
Skill
Direction
Virtual Organization
7. Involves reducing the scale of current operations
Productivity
Innovation
Hygiene (factor)
Retrenchment Strategy
8. A tendency for highly cohesive teams to lose their evaluative capabilities
Groupthink
Culture
(Growth through)Concentration
CoC (Chain of Command)
9. When a business function is contracted to an outside supplier
Delegation
Outsourcing
Job Enrichment
Prejudice
10. A special strength that gives an organization a competitive advantage.
Certain Environment
Skill
Incremental Change
Core Competency
11. A shared set of beliefs - values - and patterns of behavior common to a group of people
Hygiene (factor)
Cross functional team
Culture
Lifelong Learning
12. Some whose knowledge is a critical asset to employers.
Virtual Organization
Exporting
Knowledge Worker
Management Science
13. The total mechanization of a job.
Certain Environment
Automation
Need
Technical Skill
14. Growing within the same business area
Organizing
(Growth through)Concentration
Uncertain Environment
Performance
15. The phase during which a situation is prepared for change.
Learning Organization
Unfreezing
Competitive Advantage
Mentoring
16. Use IT to collect - organize - and distribute data for use in decision making
OBM (Organizational Business Modification)
Uncertain Environment
Information System
Reactive Change
17. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
BCG Matrix
Unfreezing
Coaching
Retrenchment Strategy
18. A measure of resource cost associated with goal accomplishment
Organizing
nAff
Performance efficiency
Satisfier (factor)
19. Is a choice among possible alternative courses of action
Globalization
Hygiene (factor)
Decision
BCG Matrix
20. Involves an experienced person offering performance advice to a less-experienced person
Coaching
Procedure
Prejudice
Automation
21. Desire to control - influence - or to be responsible for other people
nPower
Training
Groupthink
Middle Manager
22. Approaches problems in a rational and analytical fashion.
Policy
Conceptual Skill
Corporate Strategy
Systematic Thinking
23. The display of negative - irrational attitudes toward woman or minorities.
(Growth through) Vertical Integration
Competitive Advantage
Coaching
Prejudice
24. Responds to events as or after they occur.
Information System
Reactive Change
Heuristics
Problem Solving
25. The phase at which change is stabilized.
P Decision (Programmed)
PC
Refreezing
Incremental Change
26. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Uncertain Environment
Conceptual Skill
PC
Management Science
27. The collective brainpower or shared knowledge of a workforce.
Telecommuting (flexiplace)
Accountability
Knowledge Worker
Intellectual Capital
28. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Problem Solving
Coaching
Business Strategy
Job Burnout
29. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Workforce Diversity
Strategy
Transformational Change
nAff
30. Found in job content - such as a sense of achievement - recognition - or personal growth.
Satisfier (factor)
nAff
Corporate Strategy
Planned Change
31. Bends and adjusts existing ways to improve performance
Incremental Change
Mentoring
Decision
Motivation
32. The process of setting objectives and determining what should be done to accomplish them.
Planning
Job Burnout
Functional Chimney Problem
Certain Environment
33. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Procedure
Organizing
Performance
Incremental Change
34. Demonstrates through personal behavior the job performance expected of others
Technical Skill
Modeling
Motivation
Business Strategy
35. The overall quality of human experiences in the workplace.
Outsourcing
Business Strategy
Satisfier (factor)
QWL (Quality of Worklife)
36. The requirement to show performance results to a supervisor
Satisficing Decision
OBM (Organizational Business Modification)
Motivation
Accountability
37. Uses permanent and temporary cross-functional teams to improve lateral relations
Importing
Conceptual Skill
Team Structure
Job Performance
38. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Certain Environment
Planned Change
Workforce Diversity
Heuristics
39. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Boundaryless Organizations
Decision
Ethnocentrism
Unfreezing
40. Guides activities within one specific area of operations.
Performance efficiency
CoC (Chain of Command)
Modeling
Functional Strategy
41. The continuation of a course of action even though it is not working
Escalating Commitment
Hygiene (factor)
SoC (Span of Control)
Motivation
42. Oversees the work of large departments or divisions.
Motivation
Ethnocentrism
Workforce Diversity
Middle Manager
43. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Subsystem
Need
Heuristics
44. Uses IT (information technology) to link with networks of outside suppliers and service contractors
BCG Matrix
Network Structure
Satisficing Decision
Functional Strategy
45. The quantity and quality of task accomplishment by an individual or group.
Job Performance
Training
OBM (Organizational Business Modification)
Team Structure
46. Continuous learning from daily experiences and opportunities
Workforce Diversity
Learning Organization
Lifelong Learning
Strength Weakness Opportunity Threats
47. Links all persons with successively higher levels of authority.
CoC (Chain of Command)
Job Burnout
OBM (Organizational Business Modification)
Information System
48. Approaches problems in a flexible and spontaneous fashion.
Performance
OBM (Organizational Business Modification)
(Growth through) Diversification
Intuitive Thinking
49. Guides the performance of the organization as a whole or of one of its major parts.
Productivity
Top Manager
nPower
Action Research
50. A standing plan that precisely describes what actions are to be taken in specific situations
Network Structure
Procedure
nPower
Globalization