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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The overall quality of human experiences in the workplace.
QWL (Quality of Worklife)
Boundaryless Organizations
Certain Environment
Need
2. The ability to work well in cooperation with other people.
Exporting
Manager
Human Skill
Decision
3. The quantity and quality of task accomplishment by an individual or group.
BCG Matrix
Ethnocentrism
Job Performance
Prejudice
4. Applies a specific solution crafted for a unique problem
Performance effectiveness
Synergy
NP Decision (Non-Programmed)
Satisfier (factor)
5. The ability to use a special proficiency or expertise in one's work.
Intuitive Thinking
Uncertain Environment
Manager
Technical Skill
6. A person who supports and is responsible for the work of others.
Fred Fiedler
Policy
Manager
Importing
7. Expectancy x Instrumentality x Valence
Motivation
Leading
Middle Manager
nPower
8. Local products are sold abroad
SoC (Span of Control)
Exporting
QWL (Quality of Worklife)
Culture
9. Guides activities within one specific area of operations.
Functional Strategy
OBM (Organizational Business Modification)
Business Strategy
Transformational Change
10. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Workforce Diversity
Problem Solving
Automation
11. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Knowledge Worker
QWL (Quality of Worklife)
GCE (Glass Ceiling Effect)
12. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Learning Organization
Top Manager
Planned Change
Workforce Diversity
13. Assigns early career employees as proteges to more senior ones
Human Skill
Mentoring
Crisis
Planning
14. The collective brainpower or shared knowledge of a workforce.
Budget
Intellectual Capital
Planning
GCE (Glass Ceiling Effect)
15. A work unit or smaller component within a larger organization
Cross functional team
Subsystem
Controlling
Globalization
16. Use IT to collect - organize - and distribute data for use in decision making
P Decision (Programmed)
Information System
nPower
Performance
17. The total mechanization of a job.
Automation
Ethnocentrism
Telecommuting (flexiplace)
Ethics
18. The set of expectations held by an individual about working relationships with the organization.
Competitive Advantage
(Growth through)Concentration
nPower
Psychological Contract
19. The process of acquiring products abroad and selling them in domestic markets
(Growth through) Diversification
Importing
Controlling
Skill
20. Making managerial decisions based on the situation; Management is not a science.
Synergy
(Growth through) Vertical Integration
Contingency Thinking
Conceptual Skill
21. Involves an experienced person offering performance advice to a less-experienced person
Groupthink
Psychological Contract
Coaching
Business Strategy
22. The process of measuring performance and taking action to ensure desired results
Controlling
Certain Environment
Coaching
Contingency Thinking
23. WOT
Reactive Change
Learning Organization
Strength Weakness Opportunity Threats
Virtual Organization
24. Guides the performance of the organization as a whole or of one of its major parts.
Top Manager
Refreezing
Intuitive Thinking
Ethnocentrism
25. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Organizing
Job Enrichment
Contingency Thinking
Escalating Commitment
26. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Importing
Network Structure
BCG Matrix
Escalating Commitment
27. Desire to do something better - solve problems - or to solve complex problems
Systematic Thinking
Unfreezing
nAch
GCE (Glass Ceiling Effect)
28. When a business function is contracted to an outside supplier
Outsourcing
Groupthink
Information System
Satisficing Decision
29. The process of arousing enthusiasm and directing efforts towards organizational goals.
Law of Effect
Strategy
Network Structure
Leading
30. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Manager
Uncertain Environment
Type A Personality
Management Science
31. Is by acquisition of or investment in new and different business areas
Culture
(Growth through) Diversification
Automation
Problem Solving
32. The worldwide interdependence of resource flows - product markets - and business competition.
Intuitive Thinking
Planned Change
BCG Matrix
Globalization
33. Aligns the organization with anticipated future challenges.
Management Science
Need
Planned Change
PC
34. The continuation of a course of action even though it is not working
Escalating Commitment
Direction
Intuitive Thinking
Controlling
35. A special strength that gives an organization a competitive advantage.
Leading
PC
Core Competency
SoC (Span of Control)
36. Sets standards as to what is good or bad or right or wrong in ones conduct.
Retrenchment Strategy
Satisfier (factor)
Innovation
Ethics
37. Approaches problems in a rational and analytical fashion.
QWL (Quality of Worklife)
Competitive Advantage
Systematic Thinking
Budget
38. Sets long-term direction for the total enterprise.
Corporate Strategy
Hygiene (factor)
Conceptual Skill
Risk Environment
39. Is an output measure of task or goal accomplishment
Knowledge Worker
Unfreezing
Performance effectiveness
Boundaryless Organizations
40. Comes from operating in successful ways that are difficult to imitate.
Satisfier (factor)
Risk Environment
Policy
Competitive Advantage
41. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Business Strategy
Crisis
Planning
Technical Skill
42. The phase during which a situation is prepared for change.
Technical Skill
Unfreezing
Crisis
Corporate Strategy
43. The requirement to show performance results to a supervisor
Intuitive Thinking
Job Performance
Technical Skill
Accountability
44. A shifting network of strategic alliances that are engaged as needed
Subsystem
Leading
Intellectual Capital
Virtual Organization
45. The process of setting objectives and determining what should be done to accomplish them.
Middle Manager
Planning
Modeling
Virtual Organization
46. A plan that commits resources to projects or activities
Delegation
Budget
Planned Change
Top Manager
47. An unfulfilled physiological or psychological desire.
Manager
GCE (Glass Ceiling Effect)
Need
Cross functional team
48. An invisible barrier limiting the advancement of woman and minorities
Top Manager
Performance effectiveness
Motivation
GCE (Glass Ceiling Effect)
49. The ability to translate knowledge into action that results in desired performance
Prejudice
QWL (Quality of Worklife)
Controlling
Skill
50. Choosing the first satisfactory alternative that comes to attention
Type A Personality
Planned Change
Network Structure
Satisficing Decision