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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves identifying and taking action to resolve problems
Problem Solving
Job Burnout
Training
Action Research
2. The overall quality of human experiences in the workplace.
Ethnocentrism
Culture
Escalating Commitment
QWL (Quality of Worklife)
3. Strategies for simplifying decision-making
Ethnocentrism
Heuristics
Strategy
Psychological Contract
4. The process of acquiring products abroad and selling them in domestic markets
Importing
CoC (Chain of Command)
Planned Change
Procedure
5. Comes from operating in successful ways that are difficult to imitate.
Competitive Advantage
Skill
Job Burnout
Strength Weakness Opportunity Threats
6. The process of arousing enthusiasm and directing efforts towards organizational goals.
nAff
Leading
Crisis
Problem Solving
7. Links all persons with successively higher levels of authority.
Performance
CoC (Chain of Command)
OBM (Organizational Business Modification)
Certain Environment
8. Demonstrates through personal behavior the job performance expected of others
Modeling
Prejudice
Delegation
Controlling
9. Identifies how a division or strategic business unit will compete in its product or service domain.
Systematic Thinking
Business Strategy
Retrenchment Strategy
Satisficing Decision
10. The process of setting objectives and determining what should be done to accomplish them.
nAff
Modeling
Planning
Strength Weakness Opportunity Threats
11. Local products are sold abroad
Intuitive Thinking
Fred Fiedler
Leading
Exporting
12. Guides the performance of the organization as a whole or of one of its major parts.
Manager
Skill
Top Manager
Subsystem
13. Assigns early career employees as proteges to more senior ones
Mentoring
(Growth through) Vertical Integration
Business Strategy
Functional Chimney Problem
14. Least Preferred Co-worker Scale
PC
P Decision (Programmed)
Controlling
CoC (Chain of Command)
15. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Law of Effect
Planned Change
Hygiene (factor)
Productivity
16. Is the process of distributing and entrusting work to other persons.
Team Structure
P Decision (Programmed)
Delegation
Globalization
17. A person oriented towards extreme achievement - impatience - and perfectionism.
BCG Matrix
Accountability
Type A Personality
Job Performance
18. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Culture
Team Structure
Conceptual Skill
BCG Matrix
19. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Technical Skill
Risk Environment
Crisis
Unfreezing
20. Expectancy x Instrumentality x Valence
Learning Organization
nPower
Motivation
Fred Fiedler
21. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Uncertain Environment
Escalating Commitment
nPower
22. The quantity and quality of task accomplishment by an individual or group.
Incremental Change
Job Performance
Planning
Strength Weakness Opportunity Threats
23. Choosing the first satisfactory alternative that comes to attention
Planned Change
Satisficing Decision
Performance efficiency
Hygiene (factor)
24. The phase at which change is stabilized.
Corporate Strategy
Decision
Refreezing
SoC (Span of Control)
25. Uses permanent and temporary cross-functional teams to improve lateral relations
Business Strategy
Team Structure
SoC (Span of Control)
OBM (Organizational Business Modification)
26. The worldwide interdependence of resource flows - product markets - and business competition.
Ethics
Globalization
SoC (Span of Control)
Heuristics
27. A measure of resource cost associated with goal accomplishment
Delegation
Boundaryless Organizations
Performance efficiency
Policy
28. A lack of communication and coordination across functions.
Functional Chimney Problem
Certain Environment
Incremental Change
Subsystem
29. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Boundaryless Organizations
Procedure
Organizing
30. The collective brainpower or shared knowledge of a workforce.
Intellectual Capital
P Decision (Programmed)
Skill
Modeling
31. An unfulfilled physiological or psychological desire.
OBM (Organizational Business Modification)
Culture
QWL (Quality of Worklife)
Need
32. Is an output measure of task or goal accomplishment
Performance effectiveness
Escalating Commitment
Planned Change
Satisficing Decision
33. Is by acquiring suppliers and distributors
Strategy
(Growth through) Vertical Integration
Heuristics
Incremental Change
34. The requirement to show performance results to a supervisor
Productivity
Competitive Advantage
Accountability
Satisfier (factor)
35. Approaches problems in a flexible and spontaneous fashion.
Intuitive Thinking
Modeling
Planned Change
Law of Effect
36. The application of operant conditioning to influence human behaviour at work.
Knowledge Worker
Strategy
(Growth through) Diversification
OBM (Organizational Business Modification)
37. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
QWL (Quality of Worklife)
OBM (Organizational Business Modification)
Globalization
Job Burnout
38. Ability x Support x Effort
Human Skill
Performance
Training
nAff
39. A special strength that gives an organization a competitive advantage.
NP Decision (Non-Programmed)
Core Competency
Skill
Training
40. The creation of a whole that is greater than the sum of its individual parts.
Satisficing Decision
Procedure
Law of Effect
Synergy
41. A standing plan that precisely describes what actions are to be taken in specific situations
Performance
Procedure
Strategy
Modeling
42. Desire to control - influence - or to be responsible for other people
(Growth through) Vertical Integration
Need
Decision
nPower
43. The ability to work well in cooperation with other people.
Corporate Strategy
Action Research
Human Skill
Automation
44. Applying a solution from past experience to a routine problem
Intellectual Capital
CoC (Chain of Command)
Mentoring
P Decision (Programmed)
45. The quantity and quality of work performance - with resource utilization considered.
Productivity
Direction
Organizing
Management Science
46. Brings together members from different functional departments
Crisis
Performance effectiveness
Job Performance
Cross functional team
47. The phase during which a situation is prepared for change.
Unfreezing
Prejudice
Culture
Need
48. A work unit or smaller component within a larger organization
Coaching
Risk Environment
Subsystem
Job Enrichment
49. Desire to do something better - solve problems - or to solve complex problems
Intellectual Capital
nAch
Risk Environment
Coaching
50. A collaborative process of collecting data - using it for action planning - and evaluating the results.
BCG Matrix
Psychological Contract
Contingency Thinking
Action Research