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Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A standing plan that communicates guidelines for decisions and action
Satisfier (factor)
Policy
Accountability
Functional Chimney Problem
2. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Groupthink
Law of Effect
Direction
Hygiene (factor)
3. The application of operant conditioning to influence human behaviour at work.
Procedure
OBM (Organizational Business Modification)
Culture
Human Skill
4. Involves identifying and taking action to resolve problems
Problem Solving
Modeling
CoC (Chain of Command)
Incremental Change
5. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Unfreezing
NP Decision (Non-Programmed)
Job Burnout
Policy
6. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Type A Personality
BCG Matrix
Team Structure
Contingency Thinking
7. The quantity and quality of work performance - with resource utilization considered.
Procedure
PC
Performance efficiency
Productivity
8. A person oriented towards extreme achievement - impatience - and perfectionism.
Automation
Organizing
Type A Personality
Workforce Diversity
9. Least Preferred Co-worker Scale
Psychological Contract
PC
Need
Performance effectiveness
10. Desire to establish and maintain good relations with people
Job Performance
Knowledge Worker
nAff
Ethnocentrism
11. The phase during which a situation is prepared for change.
nPower
Accountability
Unfreezing
Budget
12. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
Contingency Thinking
PC
Conceptual Skill
13. Is by acquiring suppliers and distributors
Procedure
Core Competency
Prejudice
(Growth through) Vertical Integration
14. The tendancy to consider one's culture as superior to others
Lifelong Learning
Ethnocentrism
Problem Solving
Budget
15. Making managerial decisions based on the situation; Management is not a science.
Network Structure
Contingency Thinking
OBM (Organizational Business Modification)
Core Competency
16. Involves working at home or other places using computer links to the office.
Top Manager
Budget
Performance effectiveness
Telecommuting (flexiplace)
17. Uses IT (information technology) to link with networks of outside suppliers and service contractors
(Growth through) Diversification
Outsourcing
Business Strategy
Network Structure
18. Comes from operating in successful ways that are difficult to imitate.
Competitive Advantage
Prejudice
Systematic Thinking
Globalization
19. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Strength Weakness Opportunity Threats
Functional Strategy
Middle Manager
Job Enrichment
20. A work unit or smaller component within a larger organization
Motivation
Subsystem
Workforce Diversity
Exporting
21. The requirement to show performance results to a supervisor
Accountability
Training
Procedure
BCG Matrix
22. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Virtual Organization
Psychological Contract
Decision
23. The continuation of a course of action even though it is not working
Ethics
PC
Escalating Commitment
Exporting
24. Continuous learning from daily experiences and opportunities
QWL (Quality of Worklife)
Functional Chimney Problem
Lifelong Learning
Intellectual Capital
25. Approaches problems in a rational and analytical fashion.
Systematic Thinking
Fred Fiedler
Policy
Incremental Change
26. Applying a solution from past experience to a routine problem
Policy
Core Competency
Top Manager
P Decision (Programmed)
27. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Psychological Contract
Intuitive Thinking
Conceptual Skill
Exporting
28. Identifies how a division or strategic business unit will compete in its product or service domain.
Subsystem
Productivity
Performance
Business Strategy
29. Responds to events as or after they occur.
Psychological Contract
Hygiene (factor)
Reactive Change
Job Burnout
30. Is a choice among possible alternative courses of action
Productivity
Decision
Controlling
Strength Weakness Opportunity Threats
31. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Satisfier (factor)
Controlling
nPower
Workforce Diversity
32. Is by acquisition of or investment in new and different business areas
Crisis
(Growth through) Diversification
Procedure
Policy
33. Involves an experienced person offering performance advice to a less-experienced person
Exporting
Coaching
Core Competency
Virtual Organization
34. WOT
Management Science
Need
Strength Weakness Opportunity Threats
Policy
35. A measure of resource cost associated with goal accomplishment
Workforce Diversity
Telecommuting (flexiplace)
Mentoring
Performance efficiency
36. Is the process of distributing and entrusting work to other persons.
Delegation
CoC (Chain of Command)
(Growth through) Vertical Integration
Human Skill
37. Expectancy x Instrumentality x Valence
QWL (Quality of Worklife)
Motivation
Satisfier (factor)
Information System
38. Brings together members from different functional departments
Refreezing
Cross functional team
Virtual Organization
Need
39. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
Motivation
Procedure
Innovation
40. Use IT to collect - organize - and distribute data for use in decision making
Information System
Human Skill
Functional Chimney Problem
Budget
41. A shifting network of strategic alliances that are engaged as needed
nAff
Virtual Organization
Top Manager
Accountability
42. A lack of communication and coordination across functions.
Performance effectiveness
Functional Chimney Problem
GCE (Glass Ceiling Effect)
Accountability
43. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
Intellectual Capital
Problem Solving
Accountability
44. A special strength that gives an organization a competitive advantage.
Team Structure
Psychological Contract
Core Competency
Problem Solving
45. The process of acquiring products abroad and selling them in domestic markets
Importing
Top Manager
Modeling
Knowledge Worker
46. The creation of a whole that is greater than the sum of its individual parts.
Manager
Prejudice
Coaching
Synergy
47. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Ethnocentrism
nPower
Prejudice
48. Found in job content - such as a sense of achievement - recognition - or personal growth.
Satisfier (factor)
Systematic Thinking
Budget
Strength Weakness Opportunity Threats
49. Oversees the work of large departments or divisions.
Job Performance
Middle Manager
P Decision (Programmed)
Innovation
50. Is an output measure of task or goal accomplishment
Fred Fiedler
CoC (Chain of Command)
Performance effectiveness
Globalization