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Business Leadership
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An invisible barrier limiting the advancement of woman and minorities
Unfreezing
GCE (Glass Ceiling Effect)
Decision
Functional Chimney Problem
2. The tendancy to consider one's culture as superior to others
Human Skill
Ethnocentrism
Need
Corporate Strategy
3. A tendency for highly cohesive teams to lose their evaluative capabilities
Intellectual Capital
Management Science
Groupthink
Incremental Change
4. The ability to use a special proficiency or expertise in one's work.
Technical Skill
Action Research
Organizing
GCE (Glass Ceiling Effect)
5. Sets standards as to what is good or bad or right or wrong in ones conduct.
Crisis
Ethics
Culture
Leading
6. Is the process of distributing and entrusting work to other persons.
Exporting
Delegation
Workforce Diversity
Controlling
7. The total mechanization of a job.
nAff
Decision
Automation
Innovation
8. Involves working at home or other places using computer links to the office.
Telecommuting (flexiplace)
Performance effectiveness
Functional Strategy
Skill
9. Expectancy x Instrumentality x Valence
PC
Motivation
Boundaryless Organizations
Synergy
10. Uses permanent and temporary cross-functional teams to improve lateral relations
Modeling
Planning
Lifelong Learning
Team Structure
11. Oversees the work of large departments or divisions.
Middle Manager
Incremental Change
Training
Functional Chimney Problem
12. The set of expectations held by an individual about working relationships with the organization.
Middle Manager
Psychological Contract
(Growth through) Diversification
Planning
13. Applies a specific solution crafted for a unique problem
NP Decision (Non-Programmed)
Outsourcing
Human Skill
Lifelong Learning
14. The application of operant conditioning to influence human behaviour at work.
Technical Skill
Fred Fiedler
(Growth through) Vertical Integration
OBM (Organizational Business Modification)
15. The creation of a whole that is greater than the sum of its individual parts.
Synergy
nPower
Human Skill
Performance effectiveness
16. Aligns the organization with anticipated future challenges.
Conceptual Skill
Knowledge Worker
Automation
Planned Change
17. The process of measuring performance and taking action to ensure desired results
Network Structure
Job Enrichment
Controlling
Job Performance
18. A special strength that gives an organization a competitive advantage.
Core Competency
Action Research
Middle Manager
PC
19. An unfulfilled physiological or psychological desire.
Need
Risk Environment
Training
Unfreezing
20. Growing within the same business area
(Growth through)Concentration
Training
Fred Fiedler
Ethnocentrism
21. Comes from operating in successful ways that are difficult to imitate.
Competitive Advantage
Boundaryless Organizations
CoC (Chain of Command)
Culture
22. A person oriented towards extreme achievement - impatience - and perfectionism.
Type A Personality
Cross functional team
Unfreezing
Outsourcing
23. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Modeling
Law of Effect
Planning
PC
24. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Core Competency
Boundaryless Organizations
Fred Fiedler
Decision
25. A plan that commits resources to projects or activities
CoC (Chain of Command)
(Growth through) Diversification
Budget
OBM (Organizational Business Modification)
26. Involves reducing the scale of current operations
Reactive Change
Mentoring
Coaching
Retrenchment Strategy
27. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Training
Transformational Change
Workforce Diversity
nAch
28. The ability to work well in cooperation with other people.
Human Skill
(Growth through) Diversification
Fred Fiedler
Planned Change
29. Results in a major and comprehensive redirection of the organization.
Information System
Type A Personality
Cross functional team
Transformational Change
30. The collective brainpower or shared knowledge of a workforce.
Performance effectiveness
Intellectual Capital
Virtual Organization
Policy
31. The process of acquiring products abroad and selling them in domestic markets
(Growth through) Vertical Integration
Intuitive Thinking
Importing
Innovation
32. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
Skill
Core Competency
Synergy
33. Choosing the first satisfactory alternative that comes to attention
Satisfier (factor)
BCG Matrix
Systematic Thinking
Satisficing Decision
34. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Systematic Thinking
Competitive Advantage
Intuitive Thinking
35. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Globalization
CoC (Chain of Command)
Conceptual Skill
BCG Matrix
36. Desire to control - influence - or to be responsible for other people
nPower
Hygiene (factor)
Exporting
Performance effectiveness
37. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Globalization
Policy
Job Enrichment
QWL (Quality of Worklife)
38. Approaches problems in a flexible and spontaneous fashion.
Strength Weakness Opportunity Threats
nAff
Lifelong Learning
Intuitive Thinking
39. Is by acquisition of or investment in new and different business areas
Globalization
Strength Weakness Opportunity Threats
(Growth through) Diversification
Core Competency
40. Uses mathmatical techniques to analyze and solve management problems.
Job Burnout
Management Science
Modeling
Learning Organization
41. Approaches problems in a rational and analytical fashion.
Systematic Thinking
Uncertain Environment
Team Structure
NP Decision (Non-Programmed)
42. The continuation of a course of action even though it is not working
Type A Personality
Productivity
Leading
Escalating Commitment
43. Links all persons with successively higher levels of authority.
Budget
Information System
CoC (Chain of Command)
Accountability
44. Involves an experienced person offering performance advice to a less-experienced person
QWL (Quality of Worklife)
Groupthink
Coaching
Management Science
45. A person who supports and is responsible for the work of others.
Direction
Strategy
Manager
Subsystem
46. The phase at which change is stabilized.
Action Research
Prejudice
Productivity
Refreezing
47. Desire to establish and maintain good relations with people
NP Decision (Non-Programmed)
Prejudice
nAff
OBM (Organizational Business Modification)
48. Responds to events as or after they occur.
Reactive Change
Middle Manager
nAff
BCG Matrix
49. Contingency Model - Task Oriented/Relationship Oriented
Direction
Learning Organization
Fred Fiedler
Mentoring
50. The quantity and quality of task accomplishment by an individual or group.
CoC (Chain of Command)
Problem Solving
BCG Matrix
Job Performance
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