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Business Leadership
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Results in a major and comprehensive redirection of the organization.
Transformational Change
Incremental Change
Certain Environment
QWL (Quality of Worklife)
2. Oversees the work of large departments or divisions.
Boundaryless Organizations
Uncertain Environment
Middle Manager
Synergy
3. Involves working at home or other places using computer links to the office.
Performance effectiveness
Modeling
Job Enrichment
Telecommuting (flexiplace)
4. Comes from operating in successful ways that are difficult to imitate.
Competitive Advantage
Middle Manager
Performance effectiveness
Top Manager
5. The requirement to show performance results to a supervisor
Transformational Change
Team Structure
Accountability
Ethnocentrism
6. Desire to control - influence - or to be responsible for other people
Psychological Contract
nPower
Crisis
Refreezing
7. Desire to do something better - solve problems - or to solve complex problems
Ethnocentrism
nAch
NP Decision (Non-Programmed)
Controlling
8. The quantity and quality of task accomplishment by an individual or group.
Planned Change
Action Research
Job Performance
Virtual Organization
9. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Boundaryless Organizations
Action Research
Training
(Growth through)Concentration
10. Applying a solution from past experience to a routine problem
Ethics
Satisfier (factor)
P Decision (Programmed)
Performance
11. The process of arousing enthusiasm and directing efforts towards organizational goals.
Job Enrichment
Law of Effect
Leading
Problem Solving
12. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Middle Manager
Intellectual Capital
Competitive Advantage
13. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Core Competency
nAch
Problem Solving
14. Is an output measure of task or goal accomplishment
Performance effectiveness
Information System
Retrenchment Strategy
PC
15. Some whose knowledge is a critical asset to employers.
Network Structure
Knowledge Worker
Law of Effect
Budget
16. The creation of a whole that is greater than the sum of its individual parts.
Functional Strategy
Synergy
Decision
Globalization
17. A special strength that gives an organization a competitive advantage.
(Growth through) Vertical Integration
Competitive Advantage
QWL (Quality of Worklife)
Core Competency
18. Applies a specific solution crafted for a unique problem
Learning Organization
Knowledge Worker
Systematic Thinking
NP Decision (Non-Programmed)
19. Bends and adjusts existing ways to improve performance
Groupthink
Top Manager
Incremental Change
Intuitive Thinking
20. The ability to work well in cooperation with other people.
Human Skill
Performance
Team Structure
Delegation
21. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Fred Fiedler
Job Enrichment
Psychological Contract
Outsourcing
22. Offers complete information on possible action alternatives and their consequences.
Satisficing Decision
Budget
Procedure
Certain Environment
23. Sets long-term direction for the total enterprise.
Corporate Strategy
(Growth through) Diversification
Intellectual Capital
Ethnocentrism
24. Making managerial decisions based on the situation; Management is not a science.
Satisficing Decision
Human Skill
Contingency Thinking
Training
25. Strategies for simplifying decision-making
Controlling
Refreezing
Heuristics
Problem Solving
26. The continuation of a course of action even though it is not working
Uncertain Environment
Technical Skill
Fred Fiedler
Escalating Commitment
27. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Strength Weakness Opportunity Threats
Uncertain Environment
SoC (Span of Control)
Refreezing
28. A work unit or smaller component within a larger organization
Subsystem
Planning
(Growth through) Diversification
Escalating Commitment
29. The phase at which change is stabilized.
nPower
Refreezing
Certain Environment
Procedure
30. Local products are sold abroad
Psychological Contract
Intuitive Thinking
Exporting
Team Structure
31. Assigns early career employees as proteges to more senior ones
Mentoring
Job Burnout
GCE (Glass Ceiling Effect)
Network Structure
32. Is the process of distributing and entrusting work to other persons.
Organizing
GCE (Glass Ceiling Effect)
Delegation
Action Research
33. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Middle Manager
Skill
Mentoring
34. The ability to use a special proficiency or expertise in one's work.
Crisis
Conceptual Skill
Uncertain Environment
Technical Skill
35. Uses permanent and temporary cross-functional teams to improve lateral relations
Globalization
Controlling
Team Structure
Job Burnout
36. Brings together members from different functional departments
Workforce Diversity
Synergy
Cross functional team
Retrenchment Strategy
37. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
PC
Cross functional team
Crisis
Training
38. The quantity and quality of work performance - with resource utilization considered.
Satisfier (factor)
Productivity
Innovation
Exporting
39. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Virtual Organization
Strategy
Satisfier (factor)
40. The process of measuring performance and taking action to ensure desired results
GCE (Glass Ceiling Effect)
Controlling
Planning
Strength Weakness Opportunity Threats
41. Sets standards as to what is good or bad or right or wrong in ones conduct.
Skill
Functional Strategy
Ethics
BCG Matrix
42. The phase during which a situation is prepared for change.
(Growth through) Diversification
Unfreezing
Groupthink
Transformational Change
43. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Direction
Culture
NP Decision (Non-Programmed)
BCG Matrix
44. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Skill
Accountability
(Growth through) Vertical Integration
Organizing
45. WOT
Crisis
GCE (Glass Ceiling Effect)
Strength Weakness Opportunity Threats
Business Strategy
46. A measure of resource cost associated with goal accomplishment
Performance efficiency
Certain Environment
Delegation
Importing
47. Ability x Support x Effort
Problem Solving
Risk Environment
Reactive Change
Performance
48. Least Preferred Co-worker Scale
Ethnocentrism
Subsystem
OBM (Organizational Business Modification)
PC
49. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
Prejudice
nAch
(Growth through)Concentration
50. A shifting network of strategic alliances that are engaged as needed
Systematic Thinking
Virtual Organization
Certain Environment
Intellectual Capital
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