SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Desire to do something better - solve problems - or to solve complex problems
Decision
Management Science
nAch
Skill
2. A work unit or smaller component within a larger organization
Subsystem
Core Competency
Fred Fiedler
OBM (Organizational Business Modification)
3. Oversees the work of large departments or divisions.
Unfreezing
Middle Manager
Core Competency
(Growth through)Concentration
4. A special strength that gives an organization a competitive advantage.
Core Competency
Controlling
Refreezing
Strategy
5. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
Importing
Problem Solving
Escalating Commitment
6. Bends and adjusts existing ways to improve performance
Incremental Change
Job Burnout
Intellectual Capital
Business Strategy
7. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Learning Organization
Outsourcing
BCG Matrix
Action Research
8. An unfulfilled physiological or psychological desire.
Need
Coaching
Mentoring
Psychological Contract
9. The process of arousing enthusiasm and directing efforts towards organizational goals.
Satisfier (factor)
Policy
Leading
Learning Organization
10. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
nAch
NP Decision (Non-Programmed)
Network Structure
Job Enrichment
11. Sets long-term direction for the total enterprise.
CoC (Chain of Command)
Corporate Strategy
Subsystem
Team Structure
12. Brings together members from different functional departments
Satisfier (factor)
Cross functional team
Technical Skill
Risk Environment
13. The ability to use a special proficiency or expertise in one's work.
Job Performance
Action Research
Satisficing Decision
Technical Skill
14. Offers complete information on possible action alternatives and their consequences.
Job Enrichment
Ethics
Certain Environment
Fred Fiedler
15. Applies a specific solution crafted for a unique problem
Technical Skill
NP Decision (Non-Programmed)
Certain Environment
Learning Organization
16. Desire to control - influence - or to be responsible for other people
Leading
Cross functional team
(Growth through) Diversification
nPower
17. Approaches problems in a flexible and spontaneous fashion.
Prejudice
Automation
Refreezing
Intuitive Thinking
18. The number of subordinates directly reporting to a manager
Certain Environment
SoC (Span of Control)
Lifelong Learning
Strategy
19. The total mechanization of a job.
Strategy
Performance
Automation
nAff
20. The overall quality of human experiences in the workplace.
Skill
QWL (Quality of Worklife)
Unfreezing
Subsystem
21. An invisible barrier limiting the advancement of woman and minorities
GCE (Glass Ceiling Effect)
Coaching
Functional Chimney Problem
CoC (Chain of Command)
22. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Competitive Advantage
Hygiene (factor)
Decision
Planned Change
23. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Direction
Controlling
Hygiene (factor)
Coaching
24. Continuous learning from daily experiences and opportunities
Ethnocentrism
Incremental Change
BCG Matrix
Lifelong Learning
25. Some whose knowledge is a critical asset to employers.
Contingency Thinking
Need
Incremental Change
Knowledge Worker
26. The worldwide interdependence of resource flows - product markets - and business competition.
Globalization
NP Decision (Non-Programmed)
Policy
Decision
27. The process of taking a new idea and putting it into practice.
Innovation
PC
Middle Manager
Hygiene (factor)
28. Least Preferred Co-worker Scale
Decision
Conceptual Skill
Subsystem
PC
29. When a business function is contracted to an outside supplier
Refreezing
Productivity
Transformational Change
Outsourcing
30. The requirement to show performance results to a supervisor
P Decision (Programmed)
Accountability
Problem Solving
Retrenchment Strategy
31. Choosing the first satisfactory alternative that comes to attention
Fred Fiedler
Satisficing Decision
Exporting
Crisis
32. Making managerial decisions based on the situation; Management is not a science.
QWL (Quality of Worklife)
Contingency Thinking
Ethnocentrism
Reactive Change
33. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Mentoring
Job Burnout
PC
Strength Weakness Opportunity Threats
34. Ability x Support x Effort
Middle Manager
Cross functional team
Performance
Culture
35. The collective brainpower or shared knowledge of a workforce.
Telecommuting (flexiplace)
Top Manager
Intellectual Capital
Mentoring
36. Involves an experienced person offering performance advice to a less-experienced person
Coaching
Prejudice
BCG Matrix
Contingency Thinking
37. Links all persons with successively higher levels of authority.
Controlling
Fred Fiedler
Human Skill
CoC (Chain of Command)
38. A standing plan that precisely describes what actions are to be taken in specific situations
Law of Effect
Middle Manager
Intuitive Thinking
Procedure
39. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Policy
Knowledge Worker
Uncertain Environment
PC
40. Applying a solution from past experience to a routine problem
Crisis
Strategy
P Decision (Programmed)
Competitive Advantage
41. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Risk Environment
Unfreezing
Strategy
Manager
42. Aligns the organization with anticipated future challenges.
Ethics
Planned Change
Corporate Strategy
Coaching
43. Approaches problems in a rational and analytical fashion.
Learning Organization
Performance effectiveness
Human Skill
Systematic Thinking
44. Is by acquisition of or investment in new and different business areas
PC
(Growth through) Diversification
nPower
Subsystem
45. A tendency for highly cohesive teams to lose their evaluative capabilities
Business Strategy
Synergy
Groupthink
Systematic Thinking
46. The creation of a whole that is greater than the sum of its individual parts.
Law of Effect
Exporting
Synergy
(Growth through) Diversification
47. A person who supports and is responsible for the work of others.
Transformational Change
Prejudice
Manager
Groupthink
48. Identifies how a division or strategic business unit will compete in its product or service domain.
Conceptual Skill
Manager
Workforce Diversity
Business Strategy
49. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Conceptual Skill
nAff
Controlling
Team Structure
50. The tendancy to consider one's culture as superior to others
Risk Environment
Organizing
Automation
Ethnocentrism