SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Results in a major and comprehensive redirection of the organization.
Accountability
Transformational Change
Certain Environment
Delegation
2. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Direction
Risk Environment
PC
Strategy
3. Guides the performance of the organization as a whole or of one of its major parts.
Importing
Productivity
Top Manager
Information System
4. Links all persons with successively higher levels of authority.
Fred Fiedler
Coaching
Top Manager
CoC (Chain of Command)
5. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Law of Effect
Incremental Change
Workforce Diversity
Automation
6. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Procedure
Prejudice
Learning Organization
7. Responds to events as or after they occur.
Reactive Change
Productivity
Crisis
Organizing
8. The tendancy to consider one's culture as superior to others
Hygiene (factor)
Coaching
Ethnocentrism
Uncertain Environment
9. Assigns early career employees as proteges to more senior ones
Leading
Mentoring
Importing
Human Skill
10. Involves working at home or other places using computer links to the office.
Telecommuting (flexiplace)
Workforce Diversity
Functional Chimney Problem
Job Performance
11. Making managerial decisions based on the situation; Management is not a science.
Prejudice
Contingency Thinking
Performance
(Growth through) Vertical Integration
12. The requirement to show performance results to a supervisor
Accountability
Direction
Learning Organization
Need
13. The overall quality of human experiences in the workplace.
Strategy
Delegation
QWL (Quality of Worklife)
Exporting
14. A standing plan that precisely describes what actions are to be taken in specific situations
Job Performance
Outsourcing
Procedure
Budget
15. Uses permanent and temporary cross-functional teams to improve lateral relations
Unfreezing
Synergy
Team Structure
Procedure
16. The creation of a whole that is greater than the sum of its individual parts.
Type A Personality
Skill
Reactive Change
Synergy
17. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Telecommuting (flexiplace)
(Growth through)Concentration
Conceptual Skill
Modeling
18. Offers complete information on possible action alternatives and their consequences.
BCG Matrix
Middle Manager
Need
Certain Environment
19. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Job Enrichment
Uncertain Environment
Functional Chimney Problem
(Growth through)Concentration
20. Guides activities within one specific area of operations.
Functional Strategy
Corporate Strategy
nPower
Decision
21. The quantity and quality of task accomplishment by an individual or group.
Functional Strategy
Prejudice
Psychological Contract
Job Performance
22. The process of setting objectives and determining what should be done to accomplish them.
Planning
P Decision (Programmed)
Knowledge Worker
Exporting
23. Uses mathmatical techniques to analyze and solve management problems.
Management Science
Direction
(Growth through)Concentration
Job Enrichment
24. Continuous learning from daily experiences and opportunities
Information System
Functional Strategy
Lifelong Learning
OBM (Organizational Business Modification)
25. Uses IT (information technology) to link with networks of outside suppliers and service contractors
NP Decision (Non-Programmed)
Groupthink
Network Structure
P Decision (Programmed)
26. The ability to work well in cooperation with other people.
Ethnocentrism
Top Manager
Procedure
Human Skill
27. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Uncertain Environment
Corporate Strategy
Policy
Organizing
28. Aligns the organization with anticipated future challenges.
Learning Organization
Planned Change
GCE (Glass Ceiling Effect)
Systematic Thinking
29. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Need
Leading
Cross functional team
Crisis
30. Is by acquiring suppliers and distributors
Satisficing Decision
(Growth through) Vertical Integration
SoC (Span of Control)
Prejudice
31. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Accountability
Law of Effect
Fred Fiedler
Crisis
32. A work unit or smaller component within a larger organization
Psychological Contract
Subsystem
Strategy
Knowledge Worker
33. Provides learning opportunities to acquire and improve job related skills
Lifelong Learning
Middle Manager
Planning
Training
34. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
Globalization
Information System
Exporting
35. Sets long-term direction for the total enterprise.
Corporate Strategy
Cross functional team
P Decision (Programmed)
Procedure
36. A shared set of beliefs - values - and patterns of behavior common to a group of people
Culture
Core Competency
Manager
Psychological Contract
37. The process of arousing enthusiasm and directing efforts towards organizational goals.
nAff
Transformational Change
Leading
Planned Change
38. Oversees the work of large departments or divisions.
Middle Manager
Subsystem
P Decision (Programmed)
Heuristics
39. The process of measuring performance and taking action to ensure desired results
Decision
Psychological Contract
Manager
Controlling
40. The total mechanization of a job.
Culture
Type A Personality
Intuitive Thinking
Automation
41. Applying a solution from past experience to a routine problem
Planning
Globalization
Synergy
P Decision (Programmed)
42. An unfulfilled physiological or psychological desire.
Human Skill
Importing
Middle Manager
Need
43. The process of acquiring products abroad and selling them in domestic markets
Information System
Importing
Accountability
Problem Solving
44. Bends and adjusts existing ways to improve performance
Skill
Incremental Change
Human Skill
NP Decision (Non-Programmed)
45. The number of subordinates directly reporting to a manager
Intuitive Thinking
SoC (Span of Control)
Technical Skill
Strength Weakness Opportunity Threats
46. Involves identifying and taking action to resolve problems
Problem Solving
nAch
Middle Manager
Top Manager
47. Involves an experienced person offering performance advice to a less-experienced person
Heuristics
Coaching
Outsourcing
Motivation
48. Found in job content - such as a sense of achievement - recognition - or personal growth.
Satisfier (factor)
Intuitive Thinking
Crisis
Manager
49. A measure of resource cost associated with goal accomplishment
Hygiene (factor)
Accountability
Job Performance
Performance efficiency
50. An invisible barrier limiting the advancement of woman and minorities
Heuristics
Problem Solving
Knowledge Worker
GCE (Glass Ceiling Effect)