SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The worldwide interdependence of resource flows - product markets - and business competition.
Certain Environment
Satisfier (factor)
Globalization
Planned Change
2. Involves reducing the scale of current operations
Retrenchment Strategy
Budget
Corporate Strategy
Importing
3. Aligns the organization with anticipated future challenges.
Functional Chimney Problem
Planned Change
Subsystem
Decision
4. The total mechanization of a job.
Prejudice
Automation
Leading
Coaching
5. Least Preferred Co-worker Scale
PC
Problem Solving
Escalating Commitment
Hygiene (factor)
6. A special strength that gives an organization a competitive advantage.
Outsourcing
Transformational Change
Core Competency
Human Skill
7. Applies a specific solution crafted for a unique problem
Law of Effect
Psychological Contract
NP Decision (Non-Programmed)
Knowledge Worker
8. The phase at which change is stabilized.
Performance effectiveness
Manager
Refreezing
Need
9. A shifting network of strategic alliances that are engaged as needed
Coaching
Virtual Organization
Functional Strategy
Mentoring
10. A lack of communication and coordination across functions.
Functional Chimney Problem
Technical Skill
Job Enrichment
Business Strategy
11. Growing within the same business area
(Growth through)Concentration
Certain Environment
Satisficing Decision
Action Research
12. A work unit or smaller component within a larger organization
Intellectual Capital
(Growth through)Concentration
Subsystem
Satisficing Decision
13. Assigns early career employees as proteges to more senior ones
Innovation
(Growth through)Concentration
Mentoring
Prejudice
14. Expectancy x Instrumentality x Valence
Fred Fiedler
Groupthink
Modeling
Motivation
15. Brings together members from different functional departments
nAff
nAch
Cross functional team
OBM (Organizational Business Modification)
16. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Direction
Procedure
Prejudice
Lifelong Learning
17. Links all persons with successively higher levels of authority.
Escalating Commitment
CoC (Chain of Command)
Groupthink
Middle Manager
18. A tendency for highly cohesive teams to lose their evaluative capabilities
Groupthink
Ethnocentrism
Team Structure
Ethics
19. Found in job content - such as a sense of achievement - recognition - or personal growth.
Satisfier (factor)
CoC (Chain of Command)
Planning
Performance effectiveness
20. Is a choice among possible alternative courses of action
Unfreezing
Decision
Core Competency
Workforce Diversity
21. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Job Burnout
Subsystem
Organizing
Human Skill
22. Oversees the work of large departments or divisions.
Performance
Skill
GCE (Glass Ceiling Effect)
Middle Manager
23. Applying a solution from past experience to a routine problem
Reactive Change
Satisfier (factor)
P Decision (Programmed)
Knowledge Worker
24. Involves an experienced person offering performance advice to a less-experienced person
Coaching
Technical Skill
Delegation
Job Performance
25. Is the process of distributing and entrusting work to other persons.
Crisis
Information System
Delegation
Learning Organization
26. The set of expectations held by an individual about working relationships with the organization.
Team Structure
Psychological Contract
Ethnocentrism
Need
27. The continuation of a course of action even though it is not working
Skill
Accountability
Escalating Commitment
Strength Weakness Opportunity Threats
28. The process of setting objectives and determining what should be done to accomplish them.
Technical Skill
Exporting
Refreezing
Planning
29. Involves working at home or other places using computer links to the office.
Leading
Telecommuting (flexiplace)
Planning
Mentoring
30. Sets standards as to what is good or bad or right or wrong in ones conduct.
Team Structure
Culture
Ethics
Retrenchment Strategy
31. Desire to control - influence - or to be responsible for other people
Prejudice
Lifelong Learning
nPower
Functional Chimney Problem
32. The phase during which a situation is prepared for change.
Action Research
Heuristics
Unfreezing
Strength Weakness Opportunity Threats
33. The requirement to show performance results to a supervisor
Middle Manager
Subsystem
Accountability
Hygiene (factor)
34. The process of measuring performance and taking action to ensure desired results
Controlling
Synergy
CoC (Chain of Command)
Technical Skill
35. A person oriented towards extreme achievement - impatience - and perfectionism.
Type A Personality
Risk Environment
Knowledge Worker
Intuitive Thinking
36. The overall quality of human experiences in the workplace.
Organizing
QWL (Quality of Worklife)
Budget
P Decision (Programmed)
37. Bends and adjusts existing ways to improve performance
Exporting
Performance effectiveness
Middle Manager
Incremental Change
38. Guides activities within one specific area of operations.
Delegation
Productivity
PC
Functional Strategy
39. The quantity and quality of task accomplishment by an individual or group.
Psychological Contract
Outsourcing
Virtual Organization
Job Performance
40. Sets long-term direction for the total enterprise.
Competitive Advantage
Human Skill
Strength Weakness Opportunity Threats
Corporate Strategy
41. Some whose knowledge is a critical asset to employers.
Boundaryless Organizations
(Growth through)Concentration
Groupthink
Knowledge Worker
42. A measure of resource cost associated with goal accomplishment
Performance efficiency
NP Decision (Non-Programmed)
Telecommuting (flexiplace)
Law of Effect
43. A person who supports and is responsible for the work of others.
Manager
Network Structure
Satisficing Decision
Exporting
44. Responds to events as or after they occur.
Direction
Problem Solving
Intuitive Thinking
Reactive Change
45. The process of arousing enthusiasm and directing efforts towards organizational goals.
Competitive Advantage
Leading
Intellectual Capital
Productivity
46. The ability to use a special proficiency or expertise in one's work.
Technical Skill
P Decision (Programmed)
Modeling
Workforce Diversity
47. A plan that commits resources to projects or activities
NP Decision (Non-Programmed)
Budget
Transformational Change
Organizing
48. The number of subordinates directly reporting to a manager
Groupthink
GCE (Glass Ceiling Effect)
SoC (Span of Control)
(Growth through) Vertical Integration
49. The process of taking a new idea and putting it into practice.
Refreezing
Crisis
Productivity
Innovation
50. Ability x Support x Effort
Performance
Core Competency
Delegation
Conceptual Skill