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Business Leadership
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Links all persons with successively higher levels of authority.
Motivation
QWL (Quality of Worklife)
CoC (Chain of Command)
Policy
2. The process of setting objectives and determining what should be done to accomplish them.
Planning
Telecommuting (flexiplace)
Satisficing Decision
Performance effectiveness
3. Aligns the organization with anticipated future challenges.
Culture
Strength Weakness Opportunity Threats
Delegation
Planned Change
4. Approaches problems in a rational and analytical fashion.
(Growth through) Vertical Integration
Systematic Thinking
Fred Fiedler
Uncertain Environment
5. The phase at which change is stabilized.
Outsourcing
Intellectual Capital
Controlling
Refreezing
6. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Performance effectiveness
Network Structure
Leading
Ethics
7. An unfulfilled physiological or psychological desire.
Subsystem
Need
Procedure
GCE (Glass Ceiling Effect)
8. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Synergy
Intuitive Thinking
Coaching
9. Ability x Support x Effort
Performance
Groupthink
Leading
Coaching
10. Uses permanent and temporary cross-functional teams to improve lateral relations
Team Structure
Strategy
Reactive Change
(Growth through) Diversification
11. The quantity and quality of work performance - with resource utilization considered.
Productivity
(Growth through) Diversification
Law of Effect
Knowledge Worker
12. The process of taking a new idea and putting it into practice.
Innovation
Decision
Business Strategy
Unfreezing
13. Desire to establish and maintain good relations with people
QWL (Quality of Worklife)
NP Decision (Non-Programmed)
nAff
Uncertain Environment
14. Strategies for simplifying decision-making
Subsystem
Heuristics
Planning
Telecommuting (flexiplace)
15. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Law of Effect
BCG Matrix
Fred Fiedler
Knowledge Worker
16. Demonstrates through personal behavior the job performance expected of others
Modeling
Ethics
Planning
Need
17. The process of acquiring products abroad and selling them in domestic markets
Escalating Commitment
Importing
(Growth through) Vertical Integration
Unfreezing
18. The ability to work well in cooperation with other people.
Problem Solving
Boundaryless Organizations
Human Skill
Intuitive Thinking
19. Provides learning opportunities to acquire and improve job related skills
Refreezing
Intuitive Thinking
Training
Reactive Change
20. Offers complete information on possible action alternatives and their consequences.
Retrenchment Strategy
Workforce Diversity
Performance effectiveness
Certain Environment
21. Involves reducing the scale of current operations
Delegation
Intellectual Capital
Business Strategy
Retrenchment Strategy
22. A work unit or smaller component within a larger organization
Coaching
Outsourcing
CoC (Chain of Command)
Subsystem
23. A person oriented towards extreme achievement - impatience - and perfectionism.
Top Manager
Type A Personality
Decision
Policy
24. Results in a major and comprehensive redirection of the organization.
Corporate Strategy
Transformational Change
Performance
P Decision (Programmed)
25. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Strategy
Exporting
Problem Solving
PC
26. When a business function is contracted to an outside supplier
Type A Personality
Outsourcing
Fred Fiedler
Globalization
27. Least Preferred Co-worker Scale
Mentoring
QWL (Quality of Worklife)
Fred Fiedler
PC
28. Local products are sold abroad
Exporting
Action Research
Systematic Thinking
Satisfier (factor)
29. Responds to events as or after they occur.
SoC (Span of Control)
Workforce Diversity
Reactive Change
Performance effectiveness
30. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
NP Decision (Non-Programmed)
Risk Environment
Ethics
Ethnocentrism
31. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Direction
Intuitive Thinking
Performance efficiency
Satisfier (factor)
32. A special strength that gives an organization a competitive advantage.
Reactive Change
Core Competency
Problem Solving
Performance efficiency
33. Found in job content - such as a sense of achievement - recognition - or personal growth.
PC
Certain Environment
Satisfier (factor)
Culture
34. A lack of communication and coordination across functions.
Functional Chimney Problem
Escalating Commitment
Hygiene (factor)
Transformational Change
35. WOT
Transformational Change
Performance efficiency
Strength Weakness Opportunity Threats
Information System
36. Choosing the first satisfactory alternative that comes to attention
nAff
Satisficing Decision
Outsourcing
Crisis
37. A tendency for highly cohesive teams to lose their evaluative capabilities
Groupthink
Functional Strategy
Retrenchment Strategy
Strategy
38. Brings together members from different functional departments
Ethnocentrism
Virtual Organization
Cross functional team
CoC (Chain of Command)
39. Contingency Model - Task Oriented/Relationship Oriented
Human Skill
Fred Fiedler
Uncertain Environment
Prejudice
40. Desire to do something better - solve problems - or to solve complex problems
Incremental Change
Risk Environment
Budget
nAch
41. The set of expectations held by an individual about working relationships with the organization.
Innovation
Psychological Contract
Functional Chimney Problem
Automation
42. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Retrenchment Strategy
Uncertain Environment
Workforce Diversity
Motivation
43. A person who supports and is responsible for the work of others.
Manager
Refreezing
Law of Effect
Performance
44. Is by acquisition of or investment in new and different business areas
Coaching
Learning Organization
(Growth through) Diversification
Ethnocentrism
45. The process of measuring performance and taking action to ensure desired results
(Growth through) Vertical Integration
Performance effectiveness
Controlling
Strategy
46. Applying a solution from past experience to a routine problem
Mentoring
Planned Change
P Decision (Programmed)
Competitive Advantage
47. The ability to use a special proficiency or expertise in one's work.
Contingency Thinking
Technical Skill
Manager
Heuristics
48. Desire to control - influence - or to be responsible for other people
nPower
Manager
Controlling
Ethnocentrism
49. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
CoC (Chain of Command)
Decision
Problem Solving
Organizing
50. The phase during which a situation is prepared for change.
Conceptual Skill
Unfreezing
PC
Boundaryless Organizations
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