SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The phase at which change is stabilized.
nAch
Automation
Refreezing
Culture
2. A tendency for highly cohesive teams to lose their evaluative capabilities
Groupthink
Procedure
nAff
Retrenchment Strategy
3. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Team Structure
Retrenchment Strategy
(Growth through)Concentration
Organizing
4. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Reactive Change
(Growth through) Diversification
Network Structure
5. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Hygiene (factor)
Crisis
Uncertain Environment
Boundaryless Organizations
6. Brings together members from different functional departments
Lifelong Learning
Core Competency
Cross functional team
nPower
7. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Risk Environment
GCE (Glass Ceiling Effect)
Transformational Change
(Growth through) Diversification
8. Choosing the first satisfactory alternative that comes to attention
nAff
Satisficing Decision
Virtual Organization
Leading
9. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Performance efficiency
Law of Effect
Strategy
Uncertain Environment
10. Applying a solution from past experience to a routine problem
Synergy
Top Manager
Decision
P Decision (Programmed)
11. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Hygiene (factor)
Crisis
Unfreezing
Intellectual Capital
12. A person oriented towards extreme achievement - impatience - and perfectionism.
Ethics
Lifelong Learning
Type A Personality
Mentoring
13. Desire to establish and maintain good relations with people
Information System
nAff
Crisis
Lifelong Learning
14. A shared set of beliefs - values - and patterns of behavior common to a group of people
Culture
Middle Manager
Technical Skill
Refreezing
15. Offers complete information on possible action alternatives and their consequences.
Intellectual Capital
Certain Environment
Synergy
Decision
16. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Coaching
PC
Functional Chimney Problem
Boundaryless Organizations
17. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Lifelong Learning
Heuristics
nAff
Workforce Diversity
18. Is a choice among possible alternative courses of action
Psychological Contract
Incremental Change
P Decision (Programmed)
Decision
19. Applies a specific solution crafted for a unique problem
PC
Systematic Thinking
NP Decision (Non-Programmed)
Escalating Commitment
20. The display of negative - irrational attitudes toward woman or minorities.
Job Performance
Boundaryless Organizations
Prejudice
Top Manager
21. The process of acquiring products abroad and selling them in domestic markets
Manager
P Decision (Programmed)
Policy
Importing
22. The continuation of a course of action even though it is not working
Learning Organization
Accountability
Escalating Commitment
Incremental Change
23. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Ethnocentrism
Organizing
Crisis
24. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Policy
Reactive Change
NP Decision (Non-Programmed)
25. A lack of communication and coordination across functions.
Functional Chimney Problem
Heuristics
Retrenchment Strategy
Workforce Diversity
26. Links all persons with successively higher levels of authority.
(Growth through)Concentration
Psychological Contract
CoC (Chain of Command)
Refreezing
27. Is an output measure of task or goal accomplishment
Business Strategy
Performance effectiveness
Reactive Change
Middle Manager
28. Assigns early career employees as proteges to more senior ones
Exporting
Competitive Advantage
Problem Solving
Mentoring
29. The requirement to show performance results to a supervisor
(Growth through)Concentration
Prejudice
Crisis
Accountability
30. Guides activities within one specific area of operations.
Organizing
Synergy
Functional Strategy
Outsourcing
31. Responds to events as or after they occur.
Groupthink
Prejudice
Performance effectiveness
Reactive Change
32. Growing within the same business area
(Growth through)Concentration
Boundaryless Organizations
Transformational Change
Contingency Thinking
33. Sets standards as to what is good or bad or right or wrong in ones conduct.
Management Science
Ethics
Reactive Change
nAff
34. A plan that commits resources to projects or activities
Certain Environment
nAff
Action Research
Budget
35. The total mechanization of a job.
Human Skill
Organizing
Automation
Prejudice
36. Involves working at home or other places using computer links to the office.
Job Performance
Telecommuting (flexiplace)
Ethnocentrism
Innovation
37. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Conceptual Skill
Job Performance
Accountability
Information System
38. The ability to use a special proficiency or expertise in one's work.
Contingency Thinking
Ethnocentrism
Technical Skill
OBM (Organizational Business Modification)
39. Demonstrates through personal behavior the job performance expected of others
Modeling
Strength Weakness Opportunity Threats
Exporting
Transformational Change
40. Bends and adjusts existing ways to improve performance
Type A Personality
Incremental Change
Team Structure
Job Burnout
41. Found in job content - such as a sense of achievement - recognition - or personal growth.
Subsystem
Functional Chimney Problem
NP Decision (Non-Programmed)
Satisfier (factor)
42. The collective brainpower or shared knowledge of a workforce.
Mentoring
Top Manager
Intellectual Capital
nAch
43. Uses mathmatical techniques to analyze and solve management problems.
(Growth through) Diversification
Productivity
Skill
Management Science
44. The process of measuring performance and taking action to ensure desired results
Modeling
Information System
Controlling
Budget
45. Approaches problems in a rational and analytical fashion.
Systematic Thinking
Ethnocentrism
Boundaryless Organizations
Functional Chimney Problem
46. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Performance efficiency
Law of Effect
Type A Personality
NP Decision (Non-Programmed)
47. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Boundaryless Organizations
Risk Environment
Intellectual Capital
Direction
48. The process of setting objectives and determining what should be done to accomplish them.
Manager
SoC (Span of Control)
Innovation
Planning
49. Approaches problems in a flexible and spontaneous fashion.
Accountability
Automation
Intuitive Thinking
Culture
50. An invisible barrier limiting the advancement of woman and minorities
Business Strategy
GCE (Glass Ceiling Effect)
nAff
OBM (Organizational Business Modification)