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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Uses permanent and temporary cross-functional teams to improve lateral relations
Team Structure
Satisfier (factor)
Systematic Thinking
Incremental Change
2. The set of expectations held by an individual about working relationships with the organization.
Strategy
Ethnocentrism
Psychological Contract
Reactive Change
3. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Job Burnout
Risk Environment
Strategy
Unfreezing
4. Guides the performance of the organization as a whole or of one of its major parts.
Top Manager
Business Strategy
Performance effectiveness
Team Structure
5. Found in job content - such as a sense of achievement - recognition - or personal growth.
Job Performance
Functional Chimney Problem
Satisfier (factor)
Middle Manager
6. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Virtual Organization
Escalating Commitment
Job Burnout
Strategy
7. Applies a specific solution crafted for a unique problem
nPower
NP Decision (Non-Programmed)
Contingency Thinking
Accountability
8. Desire to control - influence - or to be responsible for other people
nPower
Psychological Contract
P Decision (Programmed)
Satisficing Decision
9. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Satisficing Decision
Crisis
QWL (Quality of Worklife)
Problem Solving
10. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Systematic Thinking
Transformational Change
BCG Matrix
Job Burnout
11. Sets standards as to what is good or bad or right or wrong in ones conduct.
Type A Personality
Ethics
nAch
Planned Change
12. The process of acquiring products abroad and selling them in domestic markets
Refreezing
Importing
Coaching
(Growth through)Concentration
13. A lack of communication and coordination across functions.
Technical Skill
Corporate Strategy
Functional Chimney Problem
QWL (Quality of Worklife)
14. The worldwide interdependence of resource flows - product markets - and business competition.
Satisfier (factor)
Innovation
Mentoring
Globalization
15. The process of measuring performance and taking action to ensure desired results
Fred Fiedler
Team Structure
Planned Change
Controlling
16. Uses mathmatical techniques to analyze and solve management problems.
Telecommuting (flexiplace)
Innovation
Management Science
Psychological Contract
17. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Action Research
Hygiene (factor)
Problem Solving
Policy
18. The process of taking a new idea and putting it into practice.
Innovation
QWL (Quality of Worklife)
Technical Skill
Skill
19. Sets long-term direction for the total enterprise.
Corporate Strategy
Lifelong Learning
Leading
Direction
20. Responds to events as or after they occur.
Reactive Change
Accountability
Human Skill
Mentoring
21. Comes from operating in successful ways that are difficult to imitate.
Problem Solving
Crisis
Groupthink
Competitive Advantage
22. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Crisis
Uncertain Environment
Refreezing
PC
23. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Budget
Coaching
Contingency Thinking
24. Desire to do something better - solve problems - or to solve complex problems
nAch
Functional Strategy
Accountability
Problem Solving
25. The process of setting objectives and determining what should be done to accomplish them.
QWL (Quality of Worklife)
Planning
Learning Organization
Leading
26. The phase during which a situation is prepared for change.
Leading
Unfreezing
Information System
Coaching
27. The ability to translate knowledge into action that results in desired performance
Coaching
Ethics
Skill
Satisficing Decision
28. Aligns the organization with anticipated future challenges.
Middle Manager
Planned Change
Unfreezing
Uncertain Environment
29. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Mentoring
Risk Environment
Job Burnout
Top Manager
30. Is the process of distributing and entrusting work to other persons.
Heuristics
Ethnocentrism
Leading
Delegation
31. Local products are sold abroad
Exporting
Modeling
Virtual Organization
Cross functional team
32. Links all persons with successively higher levels of authority.
CoC (Chain of Command)
Job Burnout
Business Strategy
Exporting
33. Provides learning opportunities to acquire and improve job related skills
Training
Performance efficiency
Intuitive Thinking
Job Performance
34. The requirement to show performance results to a supervisor
Performance effectiveness
Accountability
Job Enrichment
BCG Matrix
35. Least Preferred Co-worker Scale
PC
Crisis
Problem Solving
Learning Organization
36. The number of subordinates directly reporting to a manager
Importing
Crisis
SoC (Span of Control)
Cross functional team
37. Some whose knowledge is a critical asset to employers.
Knowledge Worker
nAff
Certain Environment
Top Manager
38. Involves an experienced person offering performance advice to a less-experienced person
Heuristics
Coaching
Importing
Job Performance
39. Continuous learning from daily experiences and opportunities
Prejudice
Lifelong Learning
Middle Manager
Ethnocentrism
40. When a business function is contracted to an outside supplier
Outsourcing
Risk Environment
Innovation
Performance effectiveness
41. Is by acquiring suppliers and distributors
(Growth through) Vertical Integration
Functional Chimney Problem
Direction
(Growth through) Diversification
42. Making managerial decisions based on the situation; Management is not a science.
SoC (Span of Control)
Productivity
Contingency Thinking
Satisficing Decision
43. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Law of Effect
SoC (Span of Control)
Psychological Contract
Uncertain Environment
44. Identifies how a division or strategic business unit will compete in its product or service domain.
Information System
Innovation
Risk Environment
Business Strategy
45. The quantity and quality of work performance - with resource utilization considered.
Learning Organization
Productivity
(Growth through) Diversification
Corporate Strategy
46. Is an output measure of task or goal accomplishment
Groupthink
Subsystem
nAch
Performance effectiveness
47. Demonstrates through personal behavior the job performance expected of others
Direction
Team Structure
Modeling
(Growth through) Vertical Integration
48. WOT
Strength Weakness Opportunity Threats
Globalization
Job Burnout
Satisfier (factor)
49. A special strength that gives an organization a competitive advantage.
Functional Strategy
Core Competency
Network Structure
Lifelong Learning
50. The ability to use a special proficiency or expertise in one's work.
Technical Skill
Delegation
Conceptual Skill
Mentoring