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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Organizing
Technical Skill
Risk Environment
2. When a business function is contracted to an outside supplier
Network Structure
Reactive Change
Corporate Strategy
Outsourcing
3. A lack of communication and coordination across functions.
Lifelong Learning
Information System
Law of Effect
Functional Chimney Problem
4. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
nAff
Certain Environment
Human Skill
Job Enrichment
5. A standing plan that precisely describes what actions are to be taken in specific situations
Globalization
Procedure
Direction
Delegation
6. Applies a specific solution crafted for a unique problem
SoC (Span of Control)
NP Decision (Non-Programmed)
Subsystem
CoC (Chain of Command)
7. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Organizing
Planning
Ethics
Systematic Thinking
8. Involves working at home or other places using computer links to the office.
Problem Solving
Telecommuting (flexiplace)
Job Enrichment
Psychological Contract
9. The ability to use a special proficiency or expertise in one's work.
Competitive Advantage
Technical Skill
Modeling
Refreezing
10. Is a choice among possible alternative courses of action
Unfreezing
Management Science
Decision
Cross functional team
11. The phase during which a situation is prepared for change.
Functional Strategy
Unfreezing
Planning
Ethnocentrism
12. The requirement to show performance results to a supervisor
CoC (Chain of Command)
Heuristics
Crisis
Accountability
13. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
Fred Fiedler
Type A Personality
P Decision (Programmed)
14. Sets standards as to what is good or bad or right or wrong in ones conduct.
Skill
Modeling
Importing
Ethics
15. Identifies how a division or strategic business unit will compete in its product or service domain.
Business Strategy
Corporate Strategy
Accountability
Psychological Contract
16. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Job Performance
Systematic Thinking
Action Research
Automation
17. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
(Growth through) Vertical Integration
Workforce Diversity
Lifelong Learning
Learning Organization
18. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Modeling
Team Structure
Law of Effect
Innovation
19. A standing plan that communicates guidelines for decisions and action
Performance efficiency
Technical Skill
Policy
Automation
20. Uses permanent and temporary cross-functional teams to improve lateral relations
Planning
Ethnocentrism
Team Structure
Crisis
21. The number of subordinates directly reporting to a manager
Workforce Diversity
Job Burnout
SoC (Span of Control)
Strategy
22. Offers complete information on possible action alternatives and their consequences.
Management Science
Procedure
OBM (Organizational Business Modification)
Certain Environment
23. A shifting network of strategic alliances that are engaged as needed
Ethnocentrism
Innovation
Outsourcing
Virtual Organization
24. Strategies for simplifying decision-making
Fred Fiedler
Budget
Business Strategy
Heuristics
25. A tendency for highly cohesive teams to lose their evaluative capabilities
Hygiene (factor)
Accountability
Groupthink
nPower
26. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Certain Environment
Functional Chimney Problem
Risk Environment
Type A Personality
27. The phase at which change is stabilized.
Job Burnout
Mentoring
Network Structure
Refreezing
28. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Synergy
Hygiene (factor)
Coaching
Exporting
29. Uses mathmatical techniques to analyze and solve management problems.
GCE (Glass Ceiling Effect)
Direction
Management Science
Training
30. Utilizes people - values - and systems to continously change and improve its performance.
BCG Matrix
Learning Organization
Corporate Strategy
Budget
31. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Strategy
BCG Matrix
Delegation
Unfreezing
32. Desire to establish and maintain good relations with people
nAff
Unfreezing
Synergy
Controlling
33. Continuous learning from daily experiences and opportunities
Problem Solving
Lifelong Learning
PC
Unfreezing
34. An invisible barrier limiting the advancement of woman and minorities
Controlling
GCE (Glass Ceiling Effect)
CoC (Chain of Command)
Automation
35. A shared set of beliefs - values - and patterns of behavior common to a group of people
Culture
Leading
Controlling
Conceptual Skill
36. Provides learning opportunities to acquire and improve job related skills
SoC (Span of Control)
Training
Motivation
Organizing
37. Least Preferred Co-worker Scale
Planned Change
Reactive Change
PC
Motivation
38. Making managerial decisions based on the situation; Management is not a science.
Globalization
P Decision (Programmed)
Fred Fiedler
Contingency Thinking
39. The creation of a whole that is greater than the sum of its individual parts.
Reactive Change
Synergy
Refreezing
nAff
40. Applying a solution from past experience to a routine problem
Competitive Advantage
Decision
Type A Personality
P Decision (Programmed)
41. The quantity and quality of work performance - with resource utilization considered.
Culture
Retrenchment Strategy
Automation
Productivity
42. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Conceptual Skill
Need
Workforce Diversity
Groupthink
43. The process of taking a new idea and putting it into practice.
Innovation
nAff
Motivation
Network Structure
44. The total mechanization of a job.
Outsourcing
Synergy
Unfreezing
Automation
45. The ability to translate knowledge into action that results in desired performance
Lifelong Learning
(Growth through) Vertical Integration
Satisfier (factor)
Skill
46. Involves an experienced person offering performance advice to a less-experienced person
Management Science
Coaching
Risk Environment
Synergy
47. Approaches problems in a flexible and spontaneous fashion.
Procedure
Functional Chimney Problem
Intuitive Thinking
Culture
48. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Budget
Controlling
Job Burnout
nAch
49. Aligns the organization with anticipated future challenges.
Planned Change
Satisfier (factor)
Knowledge Worker
GCE (Glass Ceiling Effect)
50. The continuation of a course of action even though it is not working
Law of Effect
Manager
PC
Escalating Commitment