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Business Leadership
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Demonstrates through personal behavior the job performance expected of others
Business Strategy
Modeling
Refreezing
Core Competency
2. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Strategy
NP Decision (Non-Programmed)
Network Structure
Performance effectiveness
3. Use IT to collect - organize - and distribute data for use in decision making
OBM (Organizational Business Modification)
Hygiene (factor)
Top Manager
Information System
4. Uses IT (information technology) to link with networks of outside suppliers and service contractors
nPower
Job Burnout
Performance efficiency
Network Structure
5. A measure of resource cost associated with goal accomplishment
Performance efficiency
Middle Manager
Information System
Crisis
6. Applying a solution from past experience to a routine problem
Unfreezing
Transformational Change
P Decision (Programmed)
Budget
7. A plan that commits resources to projects or activities
Training
Budget
nPower
Certain Environment
8. Uses mathmatical techniques to analyze and solve management problems.
Coaching
Management Science
Hygiene (factor)
Core Competency
9. Desire to control - influence - or to be responsible for other people
Procedure
Intuitive Thinking
nPower
Need
10. Links all persons with successively higher levels of authority.
Refreezing
nAff
OBM (Organizational Business Modification)
CoC (Chain of Command)
11. An unfulfilled physiological or psychological desire.
Synergy
Need
Uncertain Environment
nAch
12. The quantity and quality of task accomplishment by an individual or group.
Groupthink
Human Skill
Job Performance
Contingency Thinking
13. Results in a major and comprehensive redirection of the organization.
Innovation
Risk Environment
Transformational Change
Intellectual Capital
14. Aligns the organization with anticipated future challenges.
Team Structure
Knowledge Worker
Planned Change
Motivation
15. The application of operant conditioning to influence human behaviour at work.
Boundaryless Organizations
Competitive Advantage
OBM (Organizational Business Modification)
QWL (Quality of Worklife)
16. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Strength Weakness Opportunity Threats
Need
Importing
17. Identifies how a division or strategic business unit will compete in its product or service domain.
Business Strategy
OBM (Organizational Business Modification)
Satisfier (factor)
Action Research
18. An invisible barrier limiting the advancement of woman and minorities
Action Research
Learning Organization
Functional Chimney Problem
GCE (Glass Ceiling Effect)
19. Local products are sold abroad
Exporting
Motivation
Incremental Change
Human Skill
20. Expectancy x Instrumentality x Valence
Satisfier (factor)
Workforce Diversity
QWL (Quality of Worklife)
Motivation
21. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Knowledge Worker
Team Structure
Planned Change
22. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Mentoring
Manager
Hygiene (factor)
Organizing
23. Applies a specific solution crafted for a unique problem
Automation
Contingency Thinking
NP Decision (Non-Programmed)
Direction
24. Uses permanent and temporary cross-functional teams to improve lateral relations
Team Structure
Importing
nAch
P Decision (Programmed)
25. Bends and adjusts existing ways to improve performance
Unfreezing
(Growth through) Vertical Integration
Contingency Thinking
Incremental Change
26. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Direction
Globalization
Action Research
Training
27. Guides the performance of the organization as a whole or of one of its major parts.
Workforce Diversity
Strategy
Top Manager
Psychological Contract
28. Involves working at home or other places using computer links to the office.
Job Enrichment
Intellectual Capital
Telecommuting (flexiplace)
Need
29. The phase during which a situation is prepared for change.
Action Research
Psychological Contract
Hygiene (factor)
Unfreezing
30. Assigns early career employees as proteges to more senior ones
Telecommuting (flexiplace)
Mentoring
Contingency Thinking
Delegation
31. Continuous learning from daily experiences and opportunities
Risk Environment
Conceptual Skill
Lifelong Learning
Culture
32. A person oriented towards extreme achievement - impatience - and perfectionism.
Virtual Organization
Motivation
Type A Personality
Prejudice
33. Comes from operating in successful ways that are difficult to imitate.
Competitive Advantage
nPower
Motivation
Workforce Diversity
34. A person who supports and is responsible for the work of others.
Manager
Hygiene (factor)
Fred Fiedler
(Growth through) Vertical Integration
35. Ability x Support x Effort
Exporting
Certain Environment
Conceptual Skill
Performance
36. Involves reducing the scale of current operations
Strength Weakness Opportunity Threats
QWL (Quality of Worklife)
Controlling
Retrenchment Strategy
37. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Team Structure
Satisfier (factor)
Conceptual Skill
Mentoring
38. Desire to establish and maintain good relations with people
Subsystem
nAff
Productivity
Job Burnout
39. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Network Structure
Uncertain Environment
Delegation
Culture
40. Is by acquiring suppliers and distributors
Ethnocentrism
(Growth through) Vertical Integration
Cross functional team
Action Research
41. Oversees the work of large departments or divisions.
Middle Manager
Functional Strategy
Planned Change
Accountability
42. Is an output measure of task or goal accomplishment
Performance effectiveness
nAch
Procedure
OBM (Organizational Business Modification)
43. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Boundaryless Organizations
Top Manager
Satisficing Decision
Action Research
44. The set of expectations held by an individual about working relationships with the organization.
Intuitive Thinking
Information System
Business Strategy
Psychological Contract
45. Making managerial decisions based on the situation; Management is not a science.
Contingency Thinking
Refreezing
Network Structure
(Growth through) Diversification
46. The worldwide interdependence of resource flows - product markets - and business competition.
Globalization
Job Enrichment
Mentoring
Organizing
47. Is the process of distributing and entrusting work to other persons.
Management Science
(Growth through)Concentration
PC
Delegation
48. The collective brainpower or shared knowledge of a workforce.
Need
Intellectual Capital
Ethics
BCG Matrix
49. The ability to use a special proficiency or expertise in one's work.
Retrenchment Strategy
Budget
Technical Skill
Satisfier (factor)
50. Utilizes people - values - and systems to continously change and improve its performance.
Boundaryless Organizations
Fred Fiedler
Learning Organization
Planned Change
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