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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves an experienced person offering performance advice to a less-experienced person
Ethics
Coaching
Fred Fiedler
Lifelong Learning
2. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Job Performance
Mentoring
Core Competency
Job Burnout
3. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
nAff
Ethnocentrism
Modeling
Boundaryless Organizations
4. The phase during which a situation is prepared for change.
Mentoring
Unfreezing
Workforce Diversity
Functional Strategy
5. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Law of Effect
Culture
nPower
Crisis
6. Ability x Support x Effort
Automation
Performance
Planning
Problem Solving
7. The phase at which change is stabilized.
Functional Strategy
Refreezing
(Growth through)Concentration
GCE (Glass Ceiling Effect)
8. The tendancy to consider one's culture as superior to others
Ethnocentrism
QWL (Quality of Worklife)
Groupthink
Decision
9. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Corporate Strategy
Decision
Action Research
Strategy
10. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Direction
GCE (Glass Ceiling Effect)
Ethnocentrism
11. Continuous learning from daily experiences and opportunities
Lifelong Learning
Middle Manager
Intuitive Thinking
Escalating Commitment
12. A shared set of beliefs - values - and patterns of behavior common to a group of people
Globalization
Culture
Satisfier (factor)
Satisficing Decision
13. The set of expectations held by an individual about working relationships with the organization.
Reactive Change
Prejudice
Automation
Psychological Contract
14. Uses permanent and temporary cross-functional teams to improve lateral relations
nPower
Conceptual Skill
Team Structure
Subsystem
15. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
Functional Strategy
Law of Effect
CoC (Chain of Command)
16. A plan that commits resources to projects or activities
Innovation
Satisficing Decision
Middle Manager
Budget
17. Involves working at home or other places using computer links to the office.
Prejudice
Telecommuting (flexiplace)
Law of Effect
NP Decision (Non-Programmed)
18. The process of measuring performance and taking action to ensure desired results
Controlling
(Growth through)Concentration
Type A Personality
Heuristics
19. Sets standards as to what is good or bad or right or wrong in ones conduct.
Ethics
PC
Virtual Organization
Telecommuting (flexiplace)
20. A shifting network of strategic alliances that are engaged as needed
Procedure
Certain Environment
Corporate Strategy
Virtual Organization
21. Is the process of distributing and entrusting work to other persons.
Telecommuting (flexiplace)
Delegation
CoC (Chain of Command)
Policy
22. The total mechanization of a job.
Automation
nAch
Delegation
Incremental Change
23. Applies a specific solution crafted for a unique problem
Skill
Decision
Training
NP Decision (Non-Programmed)
24. The worldwide interdependence of resource flows - product markets - and business competition.
Globalization
Need
Refreezing
Planned Change
25. When a business function is contracted to an outside supplier
Boundaryless Organizations
BCG Matrix
Outsourcing
PC
26. Uses mathmatical techniques to analyze and solve management problems.
Coaching
Globalization
Transformational Change
Management Science
27. Provides learning opportunities to acquire and improve job related skills
Direction
NP Decision (Non-Programmed)
Unfreezing
Training
28. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Systematic Thinking
Psychological Contract
Retrenchment Strategy
Hygiene (factor)
29. The overall quality of human experiences in the workplace.
Heuristics
QWL (Quality of Worklife)
Action Research
Functional Chimney Problem
30. Use IT to collect - organize - and distribute data for use in decision making
Coaching
Policy
Information System
Prejudice
31. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Competitive Advantage
Ethics
Retrenchment Strategy
32. Approaches problems in a rational and analytical fashion.
Systematic Thinking
Fred Fiedler
GCE (Glass Ceiling Effect)
Coaching
33. Guides activities within one specific area of operations.
Contingency Thinking
Intellectual Capital
Functional Strategy
Fred Fiedler
34. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
P Decision (Programmed)
Prejudice
Competitive Advantage
35. The process of setting objectives and determining what should be done to accomplish them.
Performance efficiency
Culture
Planning
Law of Effect
36. A lack of communication and coordination across functions.
Contingency Thinking
Refreezing
Problem Solving
Functional Chimney Problem
37. A person oriented towards extreme achievement - impatience - and perfectionism.
Heuristics
Intuitive Thinking
Prejudice
Type A Personality
38. Expectancy x Instrumentality x Valence
Motivation
nAch
Manager
(Growth through)Concentration
39. Involves reducing the scale of current operations
Training
Retrenchment Strategy
Manager
Crisis
40. Least Preferred Co-worker Scale
Lifelong Learning
PC
Ethics
Learning Organization
41. Brings together members from different functional departments
Problem Solving
Escalating Commitment
Telecommuting (flexiplace)
Cross functional team
42. The process of acquiring products abroad and selling them in domestic markets
Importing
NP Decision (Non-Programmed)
Leading
Policy
43. The number of subordinates directly reporting to a manager
Team Structure
SoC (Span of Control)
Need
Cross functional team
44. The requirement to show performance results to a supervisor
SoC (Span of Control)
Functional Chimney Problem
Accountability
Manager
45. An invisible barrier limiting the advancement of woman and minorities
Action Research
GCE (Glass Ceiling Effect)
Law of Effect
Retrenchment Strategy
46. A special strength that gives an organization a competitive advantage.
GCE (Glass Ceiling Effect)
Core Competency
Coaching
Outsourcing
47. Bends and adjusts existing ways to improve performance
Middle Manager
Performance
Importing
Incremental Change
48. Demonstrates through personal behavior the job performance expected of others
Modeling
Psychological Contract
Need
Automation
49. The collective brainpower or shared knowledge of a workforce.
Policy
Intellectual Capital
Law of Effect
Core Competency
50. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Importing
Functional Strategy
BCG Matrix
SoC (Span of Control)