SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The requirement to show performance results to a supervisor
Hygiene (factor)
Accountability
Middle Manager
Manager
2. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
nAff
Risk Environment
Synergy
BCG Matrix
3. When a business function is contracted to an outside supplier
Outsourcing
Satisficing Decision
Uncertain Environment
Learning Organization
4. Provides learning opportunities to acquire and improve job related skills
Manager
Training
(Growth through) Diversification
BCG Matrix
5. Applies a specific solution crafted for a unique problem
Groupthink
NP Decision (Non-Programmed)
(Growth through) Vertical Integration
Importing
6. The number of subordinates directly reporting to a manager
NP Decision (Non-Programmed)
SoC (Span of Control)
Exporting
Manager
7. A person who supports and is responsible for the work of others.
Performance
Performance efficiency
nPower
Manager
8. Links all persons with successively higher levels of authority.
Subsystem
Performance
QWL (Quality of Worklife)
CoC (Chain of Command)
9. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
PC
Workforce Diversity
CoC (Chain of Command)
Information System
10. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Job Performance
Risk Environment
Boundaryless Organizations
Functional Strategy
11. A lack of communication and coordination across functions.
Ethnocentrism
Functional Chimney Problem
Escalating Commitment
Top Manager
12. Expectancy x Instrumentality x Valence
Motivation
Workforce Diversity
Retrenchment Strategy
Systematic Thinking
13. The display of negative - irrational attitudes toward woman or minorities.
Mentoring
Risk Environment
Globalization
Prejudice
14. The ability to translate knowledge into action that results in desired performance
Skill
Ethnocentrism
Retrenchment Strategy
Knowledge Worker
15. Found in job content - such as a sense of achievement - recognition - or personal growth.
Satisfier (factor)
Motivation
Hygiene (factor)
Need
16. The process of measuring performance and taking action to ensure desired results
Controlling
Performance effectiveness
Modeling
(Growth through) Diversification
17. Desire to do something better - solve problems - or to solve complex problems
Management Science
nAch
Controlling
Strategy
18. A special strength that gives an organization a competitive advantage.
nAff
Core Competency
Technical Skill
Functional Chimney Problem
19. Uses mathmatical techniques to analyze and solve management problems.
Middle Manager
Mentoring
Functional Strategy
Management Science
20. Responds to events as or after they occur.
OBM (Organizational Business Modification)
Controlling
Reactive Change
Training
21. The process of acquiring products abroad and selling them in domestic markets
Contingency Thinking
SoC (Span of Control)
Refreezing
Importing
22. Results in a major and comprehensive redirection of the organization.
Psychological Contract
Transformational Change
Synergy
Core Competency
23. Making managerial decisions based on the situation; Management is not a science.
CoC (Chain of Command)
Contingency Thinking
Subsystem
Synergy
24. Strategies for simplifying decision-making
Policy
Leading
Problem Solving
Heuristics
25. An unfulfilled physiological or psychological desire.
Transformational Change
Need
Reactive Change
Type A Personality
26. The quantity and quality of task accomplishment by an individual or group.
Subsystem
(Growth through) Vertical Integration
Cross functional team
Job Performance
27. The collective brainpower or shared knowledge of a workforce.
(Growth through) Diversification
Prejudice
Planning
Intellectual Capital
28. The process of taking a new idea and putting it into practice.
Law of Effect
Innovation
QWL (Quality of Worklife)
Risk Environment
29. The application of operant conditioning to influence human behaviour at work.
OBM (Organizational Business Modification)
(Growth through)Concentration
Organizing
Synergy
30. Involves working at home or other places using computer links to the office.
Telecommuting (flexiplace)
Productivity
Performance effectiveness
Performance efficiency
31. Bends and adjusts existing ways to improve performance
Coaching
QWL (Quality of Worklife)
BCG Matrix
Incremental Change
32. Demonstrates through personal behavior the job performance expected of others
Transformational Change
(Growth through) Vertical Integration
Corporate Strategy
Modeling
33. Approaches problems in a rational and analytical fashion.
Satisficing Decision
Corporate Strategy
Lifelong Learning
Systematic Thinking
34. A work unit or smaller component within a larger organization
Team Structure
Subsystem
Strategy
Type A Personality
35. An invisible barrier limiting the advancement of woman and minorities
Intellectual Capital
GCE (Glass Ceiling Effect)
Organizing
QWL (Quality of Worklife)
36. The continuation of a course of action even though it is not working
Certain Environment
GCE (Glass Ceiling Effect)
Policy
Escalating Commitment
37. The ability to work well in cooperation with other people.
Human Skill
Policy
Job Performance
Incremental Change
38. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
NP Decision (Non-Programmed)
Virtual Organization
Strategy
Organizing
39. Brings together members from different functional departments
Modeling
Satisfier (factor)
Cross functional team
Performance effectiveness
40. Is by acquisition of or investment in new and different business areas
Network Structure
(Growth through) Vertical Integration
(Growth through) Diversification
Direction
41. Offers complete information on possible action alternatives and their consequences.
(Growth through) Diversification
Job Burnout
Psychological Contract
Certain Environment
42. A person oriented towards extreme achievement - impatience - and perfectionism.
Workforce Diversity
Type A Personality
Strategy
Need
43. Involves reducing the scale of current operations
Job Performance
Retrenchment Strategy
Psychological Contract
NP Decision (Non-Programmed)
44. Sets long-term direction for the total enterprise.
Telecommuting (flexiplace)
Corporate Strategy
Retrenchment Strategy
Heuristics
45. A standing plan that precisely describes what actions are to be taken in specific situations
Law of Effect
Procedure
Budget
Training
46. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Delegation
P Decision (Programmed)
Training
47. Desire to establish and maintain good relations with people
Planned Change
Strength Weakness Opportunity Threats
nAff
Importing
48. Applying a solution from past experience to a routine problem
Crisis
Type A Personality
Procedure
P Decision (Programmed)
49. A shifting network of strategic alliances that are engaged as needed
Ethics
Virtual Organization
(Growth through)Concentration
Performance
50. Aligns the organization with anticipated future challenges.
Unfreezing
nAff
Cross functional team
Planned Change