SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Desire to control - influence - or to be responsible for other people
Functional Chimney Problem
Conceptual Skill
nPower
Refreezing
2. Comes from operating in successful ways that are difficult to imitate.
Automation
Escalating Commitment
Competitive Advantage
Core Competency
3. WOT
Strength Weakness Opportunity Threats
Culture
Technical Skill
Modeling
4. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Unfreezing
QWL (Quality of Worklife)
Network Structure
Crisis
5. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
Unfreezing
Workforce Diversity
Knowledge Worker
6. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Human Skill
Modeling
Uncertain Environment
7. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Risk Environment
Problem Solving
Boundaryless Organizations
Planning
8. A special strength that gives an organization a competitive advantage.
Exporting
Budget
Job Performance
Core Competency
9. The process of setting objectives and determining what should be done to accomplish them.
Outsourcing
Planning
Boundaryless Organizations
Fred Fiedler
10. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Business Strategy
Network Structure
Direction
Performance efficiency
11. Ability x Support x Effort
Performance
Organizing
Synergy
Business Strategy
12. The quantity and quality of work performance - with resource utilization considered.
Productivity
Performance effectiveness
Network Structure
Delegation
13. Offers complete information on possible action alternatives and their consequences.
PC
Modeling
Type A Personality
Certain Environment
14. Demonstrates through personal behavior the job performance expected of others
Transformational Change
Modeling
Psychological Contract
nAch
15. The quantity and quality of task accomplishment by an individual or group.
nPower
Job Performance
Globalization
Top Manager
16. Involves identifying and taking action to resolve problems
Risk Environment
P Decision (Programmed)
Performance effectiveness
Problem Solving
17. Guides the performance of the organization as a whole or of one of its major parts.
Budget
Top Manager
Uncertain Environment
Law of Effect
18. The phase at which change is stabilized.
Job Performance
Outsourcing
Refreezing
Cross functional team
19. The worldwide interdependence of resource flows - product markets - and business competition.
Job Performance
Planning
Globalization
Network Structure
20. The process of acquiring products abroad and selling them in domestic markets
Importing
Telecommuting (flexiplace)
Action Research
Reactive Change
21. Use IT to collect - organize - and distribute data for use in decision making
Information System
Uncertain Environment
PC
Telecommuting (flexiplace)
22. An unfulfilled physiological or psychological desire.
Delegation
Need
(Growth through) Vertical Integration
Incremental Change
23. Some whose knowledge is a critical asset to employers.
Knowledge Worker
Contingency Thinking
Job Burnout
Escalating Commitment
24. A plan that commits resources to projects or activities
Law of Effect
Budget
Systematic Thinking
Fred Fiedler
25. Provides learning opportunities to acquire and improve job related skills
Boundaryless Organizations
Risk Environment
Ethics
Training
26. A work unit or smaller component within a larger organization
Strategy
Manager
Need
Subsystem
27. A shared set of beliefs - values - and patterns of behavior common to a group of people
nAch
Technical Skill
Culture
Subsystem
28. The requirement to show performance results to a supervisor
Corporate Strategy
Reactive Change
Accountability
CoC (Chain of Command)
29. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Fred Fiedler
Innovation
Heuristics
30. Involves working at home or other places using computer links to the office.
Lifelong Learning
Workforce Diversity
Telecommuting (flexiplace)
nPower
31. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Action Research
Systematic Thinking
Workforce Diversity
Manager
32. A tendency for highly cohesive teams to lose their evaluative capabilities
Groupthink
Policy
Mentoring
Functional Strategy
33. Choosing the first satisfactory alternative that comes to attention
Type A Personality
Satisficing Decision
Crisis
Telecommuting (flexiplace)
34. Making managerial decisions based on the situation; Management is not a science.
Manager
P Decision (Programmed)
Unfreezing
Contingency Thinking
35. The total mechanization of a job.
Culture
P Decision (Programmed)
Automation
Budget
36. A standing plan that communicates guidelines for decisions and action
Policy
Automation
Human Skill
Contingency Thinking
37. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Uncertain Environment
Team Structure
Functional Chimney Problem
Importing
38. Sets standards as to what is good or bad or right or wrong in ones conduct.
Ethics
Modeling
Human Skill
Middle Manager
39. A person oriented towards extreme achievement - impatience - and perfectionism.
Globalization
Performance effectiveness
Type A Personality
Human Skill
40. Is a choice among possible alternative courses of action
Human Skill
Core Competency
Intuitive Thinking
Decision
41. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Hygiene (factor)
nPower
Action Research
Synergy
42. A shifting network of strategic alliances that are engaged as needed
Conceptual Skill
Strength Weakness Opportunity Threats
Virtual Organization
Action Research
43. The continuation of a course of action even though it is not working
Escalating Commitment
Uncertain Environment
P Decision (Programmed)
Automation
44. Continuous learning from daily experiences and opportunities
Delegation
Lifelong Learning
Problem Solving
Ethnocentrism
45. Uses mathmatical techniques to analyze and solve management problems.
P Decision (Programmed)
Systematic Thinking
Management Science
Satisfier (factor)
46. The overall quality of human experiences in the workplace.
Crisis
Problem Solving
BCG Matrix
QWL (Quality of Worklife)
47. Assigns early career employees as proteges to more senior ones
Mentoring
Decision
Skill
Virtual Organization
48. The process of arousing enthusiasm and directing efforts towards organizational goals.
Planned Change
Leading
Cross functional team
Need
49. Is by acquisition of or investment in new and different business areas
Manager
Competitive Advantage
Certain Environment
(Growth through) Diversification
50. Involves an experienced person offering performance advice to a less-experienced person
Human Skill
Coaching
Exporting
Culture