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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The application of operant conditioning to influence human behaviour at work.
Escalating Commitment
OBM (Organizational Business Modification)
Training
Hygiene (factor)
2. WOT
Problem Solving
nAff
Functional Chimney Problem
Strength Weakness Opportunity Threats
3. The total mechanization of a job.
Hygiene (factor)
Decision
Manager
Automation
4. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Functional Chimney Problem
GCE (Glass Ceiling Effect)
Risk Environment
BCG Matrix
5. Some whose knowledge is a critical asset to employers.
Coaching
Job Performance
Accountability
Knowledge Worker
6. The process of arousing enthusiasm and directing efforts towards organizational goals.
Job Burnout
Knowledge Worker
Direction
Leading
7. Guides activities within one specific area of operations.
Delegation
Accountability
GCE (Glass Ceiling Effect)
Functional Strategy
8. A shifting network of strategic alliances that are engaged as needed
Functional Strategy
Systematic Thinking
Satisficing Decision
Virtual Organization
9. Uses mathmatical techniques to analyze and solve management problems.
Job Performance
Globalization
Management Science
Coaching
10. Sets long-term direction for the total enterprise.
Corporate Strategy
(Growth through)Concentration
QWL (Quality of Worklife)
nAff
11. An unfulfilled physiological or psychological desire.
Need
Lifelong Learning
(Growth through) Vertical Integration
Job Burnout
12. The ability to work well in cooperation with other people.
QWL (Quality of Worklife)
Human Skill
GCE (Glass Ceiling Effect)
Team Structure
13. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Performance effectiveness
BCG Matrix
Workforce Diversity
(Growth through) Vertical Integration
14. Demonstrates through personal behavior the job performance expected of others
Modeling
Skill
Productivity
Outsourcing
15. Offers complete information on possible action alternatives and their consequences.
Job Burnout
Certain Environment
Importing
Policy
16. Ability x Support x Effort
Contingency Thinking
Satisficing Decision
PC
Performance
17. Guides the performance of the organization as a whole or of one of its major parts.
Culture
Top Manager
Strategy
Hygiene (factor)
18. Applies a specific solution crafted for a unique problem
NP Decision (Non-Programmed)
Corporate Strategy
Reactive Change
Top Manager
19. A person who supports and is responsible for the work of others.
Ethnocentrism
Modeling
Satisfier (factor)
Manager
20. Involves reducing the scale of current operations
Retrenchment Strategy
Groupthink
Need
Performance efficiency
21. Brings together members from different functional departments
CoC (Chain of Command)
Functional Chimney Problem
Type A Personality
Cross functional team
22. The process of acquiring products abroad and selling them in domestic markets
Importing
OBM (Organizational Business Modification)
SoC (Span of Control)
Motivation
23. Results in a major and comprehensive redirection of the organization.
Human Skill
Top Manager
Transformational Change
Job Enrichment
24. A standing plan that communicates guidelines for decisions and action
Functional Strategy
Policy
Performance efficiency
Retrenchment Strategy
25. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
BCG Matrix
Refreezing
Globalization
Job Burnout
26. Found in job content - such as a sense of achievement - recognition - or personal growth.
Competitive Advantage
Satisfier (factor)
Manager
P Decision (Programmed)
27. Comes from operating in successful ways that are difficult to imitate.
Contingency Thinking
CoC (Chain of Command)
Ethnocentrism
Competitive Advantage
28. The worldwide interdependence of resource flows - product markets - and business competition.
Network Structure
Coaching
(Growth through) Vertical Integration
Globalization
29. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Refreezing
Strategy
Learning Organization
Conceptual Skill
30. Involves working at home or other places using computer links to the office.
Action Research
Heuristics
Telecommuting (flexiplace)
Contingency Thinking
31. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Network Structure
Telecommuting (flexiplace)
Transformational Change
Procedure
32. A lack of communication and coordination across functions.
Direction
Uncertain Environment
Performance effectiveness
Functional Chimney Problem
33. Links all persons with successively higher levels of authority.
CoC (Chain of Command)
Culture
OBM (Organizational Business Modification)
nAff
34. Approaches problems in a rational and analytical fashion.
Network Structure
Systematic Thinking
Type A Personality
Competitive Advantage
35. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Direction
SoC (Span of Control)
Crisis
Competitive Advantage
36. Responds to events as or after they occur.
Reactive Change
Corporate Strategy
Satisficing Decision
CoC (Chain of Command)
37. Is a choice among possible alternative courses of action
GCE (Glass Ceiling Effect)
Decision
BCG Matrix
Accountability
38. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Retrenchment Strategy
Need
Conceptual Skill
Planned Change
39. Choosing the first satisfactory alternative that comes to attention
Core Competency
Controlling
SoC (Span of Control)
Satisficing Decision
40. Applying a solution from past experience to a routine problem
Fred Fiedler
P Decision (Programmed)
Learning Organization
nAch
41. The phase at which change is stabilized.
Reactive Change
Refreezing
nAff
Psychological Contract
42. Continuous learning from daily experiences and opportunities
(Growth through) Diversification
Training
Human Skill
Lifelong Learning
43. Growing within the same business area
(Growth through)Concentration
Technical Skill
Systematic Thinking
Intellectual Capital
44. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Coaching
(Growth through) Vertical Integration
Direction
P Decision (Programmed)
45. The tendancy to consider one's culture as superior to others
Boundaryless Organizations
Middle Manager
Ethnocentrism
Heuristics
46. Aligns the organization with anticipated future challenges.
Telecommuting (flexiplace)
Planned Change
Strength Weakness Opportunity Threats
Procedure
47. The ability to use a special proficiency or expertise in one's work.
Management Science
Technical Skill
Job Enrichment
Middle Manager
48. The continuation of a course of action even though it is not working
Cross functional team
Synergy
Crisis
Escalating Commitment
49. Desire to control - influence - or to be responsible for other people
Technical Skill
nPower
CoC (Chain of Command)
Productivity
50. Involves identifying and taking action to resolve problems
Problem Solving
Type A Personality
Unfreezing
Heuristics