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Business Leadership
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Cross functional team
(Growth through) Diversification
Direction
Reactive Change
2. Desire to control - influence - or to be responsible for other people
Performance efficiency
nPower
Delegation
BCG Matrix
3. The application of operant conditioning to influence human behaviour at work.
OBM (Organizational Business Modification)
Information System
Competitive Advantage
Lifelong Learning
4. The process of arousing enthusiasm and directing efforts towards organizational goals.
Escalating Commitment
Learning Organization
Leading
P Decision (Programmed)
5. Uses mathmatical techniques to analyze and solve management problems.
Training
Management Science
Competitive Advantage
Business Strategy
6. A shared set of beliefs - values - and patterns of behavior common to a group of people
Training
Procedure
Culture
Technical Skill
7. Responds to events as or after they occur.
Direction
Transformational Change
nPower
Reactive Change
8. Sets long-term direction for the total enterprise.
Satisficing Decision
Corporate Strategy
Conceptual Skill
Job Enrichment
9. Involves an experienced person offering performance advice to a less-experienced person
Coaching
Retrenchment Strategy
Skill
Budget
10. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Exporting
Conceptual Skill
Training
Action Research
11. Involves reducing the scale of current operations
(Growth through) Diversification
Escalating Commitment
Job Enrichment
Retrenchment Strategy
12. An unfulfilled physiological or psychological desire.
Need
Job Enrichment
nAff
Planning
13. Offers complete information on possible action alternatives and their consequences.
Job Burnout
Accountability
Intuitive Thinking
Certain Environment
14. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Groupthink
NP Decision (Non-Programmed)
Cross functional team
15. The process of setting objectives and determining what should be done to accomplish them.
Escalating Commitment
Planning
Refreezing
(Growth through) Vertical Integration
16. Is by acquisition of or investment in new and different business areas
Workforce Diversity
(Growth through) Diversification
Planned Change
Problem Solving
17. The overall quality of human experiences in the workplace.
Network Structure
Budget
Innovation
QWL (Quality of Worklife)
18. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Exporting
Learning Organization
Job Burnout
Performance
19. A standing plan that precisely describes what actions are to be taken in specific situations
Action Research
Problem Solving
Planning
Procedure
20. The continuation of a course of action even though it is not working
Escalating Commitment
Manager
Certain Environment
GCE (Glass Ceiling Effect)
21. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Incremental Change
Competitive Advantage
Retrenchment Strategy
Crisis
22. Is a choice among possible alternative courses of action
Performance efficiency
Job Burnout
Decision
Budget
23. Comes from operating in successful ways that are difficult to imitate.
Competitive Advantage
Law of Effect
PC
Fred Fiedler
24. Sets standards as to what is good or bad or right or wrong in ones conduct.
Subsystem
nPower
Ethics
Hygiene (factor)
25. The ability to translate knowledge into action that results in desired performance
(Growth through) Vertical Integration
Skill
Workforce Diversity
nPower
26. A plan that commits resources to projects or activities
Job Burnout
Psychological Contract
P Decision (Programmed)
Budget
27. Assigns early career employees as proteges to more senior ones
Mentoring
Fred Fiedler
Workforce Diversity
Groupthink
28. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Modeling
Network Structure
Hygiene (factor)
Human Skill
29. The phase at which change is stabilized.
Action Research
Workforce Diversity
Refreezing
Prejudice
30. WOT
nPower
Groupthink
(Growth through) Vertical Integration
Strength Weakness Opportunity Threats
31. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Decision
Performance
Law of Effect
Unfreezing
32. Involves identifying and taking action to resolve problems
Organizing
Strategy
Problem Solving
Crisis
33. A shifting network of strategic alliances that are engaged as needed
Subsystem
Problem Solving
Planned Change
Virtual Organization
34. Brings together members from different functional departments
Job Enrichment
(Growth through)Concentration
Cross functional team
QWL (Quality of Worklife)
35. Making managerial decisions based on the situation; Management is not a science.
SoC (Span of Control)
Retrenchment Strategy
Performance effectiveness
Contingency Thinking
36. Use IT to collect - organize - and distribute data for use in decision making
Strategy
Importing
Retrenchment Strategy
Information System
37. The tendancy to consider one's culture as superior to others
Leading
Planning
Ethnocentrism
nPower
38. A standing plan that communicates guidelines for decisions and action
Exporting
Policy
Human Skill
Psychological Contract
39. Uses permanent and temporary cross-functional teams to improve lateral relations
Synergy
Prejudice
Technical Skill
Team Structure
40. Continuous learning from daily experiences and opportunities
SoC (Span of Control)
Lifelong Learning
CoC (Chain of Command)
Leading
41. Applies a specific solution crafted for a unique problem
Subsystem
Uncertain Environment
Fred Fiedler
NP Decision (Non-Programmed)
42. Is the process of distributing and entrusting work to other persons.
Delegation
Type A Personality
Training
Ethnocentrism
43. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Escalating Commitment
Uncertain Environment
Performance efficiency
Type A Personality
44. The display of negative - irrational attitudes toward woman or minorities.
Prejudice
Reactive Change
SoC (Span of Control)
Coaching
45. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Fred Fiedler
Direction
Strategy
nAch
46. Bends and adjusts existing ways to improve performance
Incremental Change
SoC (Span of Control)
Human Skill
Competitive Advantage
47. Strategies for simplifying decision-making
Team Structure
Groupthink
Heuristics
(Growth through)Concentration
48. The number of subordinates directly reporting to a manager
SoC (Span of Control)
Ethnocentrism
Performance
Culture
49. Oversees the work of large departments or divisions.
Exporting
Accountability
Management Science
Middle Manager
50. Least Preferred Co-worker Scale
Satisfier (factor)
Transformational Change
PC
Action Research
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