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Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Contingency Model - Task Oriented/Relationship Oriented
Reactive Change
Fred Fiedler
Culture
Performance effectiveness
2. The ability to translate knowledge into action that results in desired performance
Technical Skill
Unfreezing
Skill
Fred Fiedler
3. The process of setting objectives and determining what should be done to accomplish them.
Intellectual Capital
Importing
Workforce Diversity
Planning
4. Found in job content - such as a sense of achievement - recognition - or personal growth.
nAff
Automation
Satisfier (factor)
Transformational Change
5. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Business Strategy
Human Skill
CoC (Chain of Command)
6. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
BCG Matrix
Top Manager
Corporate Strategy
Hygiene (factor)
7. A standing plan that communicates guidelines for decisions and action
Policy
Telecommuting (flexiplace)
Refreezing
OBM (Organizational Business Modification)
8. Results in a major and comprehensive redirection of the organization.
Transformational Change
(Growth through) Vertical Integration
Conceptual Skill
Heuristics
9. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Exporting
Middle Manager
Law of Effect
Information System
10. Least Preferred Co-worker Scale
Conceptual Skill
Transformational Change
Unfreezing
PC
11. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Workforce Diversity
Information System
Conceptual Skill
Competitive Advantage
12. The overall quality of human experiences in the workplace.
Intellectual Capital
Accountability
Job Performance
QWL (Quality of Worklife)
13. A standing plan that precisely describes what actions are to be taken in specific situations
Boundaryless Organizations
Workforce Diversity
Procedure
Refreezing
14. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Escalating Commitment
Action Research
Functional Chimney Problem
Telecommuting (flexiplace)
15. Involves an experienced person offering performance advice to a less-experienced person
Coaching
Conceptual Skill
Boundaryless Organizations
(Growth through) Vertical Integration
16. Expectancy x Instrumentality x Valence
Corporate Strategy
CoC (Chain of Command)
Motivation
Cross functional team
17. The process of arousing enthusiasm and directing efforts towards organizational goals.
(Growth through) Vertical Integration
Intuitive Thinking
Leading
Mentoring
18. The process of taking a new idea and putting it into practice.
NP Decision (Non-Programmed)
Unfreezing
Culture
Innovation
19. Utilizes people - values - and systems to continously change and improve its performance.
Training
Learning Organization
Certain Environment
Escalating Commitment
20. A person who supports and is responsible for the work of others.
Top Manager
Modeling
Telecommuting (flexiplace)
Manager
21. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Functional Chimney Problem
Functional Strategy
Manager
22. Bends and adjusts existing ways to improve performance
Psychological Contract
SoC (Span of Control)
Incremental Change
Reactive Change
23. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Ethnocentrism
Boundaryless Organizations
Fred Fiedler
Strategy
24. Making managerial decisions based on the situation; Management is not a science.
Job Enrichment
Middle Manager
Contingency Thinking
Refreezing
25. Provides learning opportunities to acquire and improve job related skills
Systematic Thinking
Automation
Training
Mentoring
26. An invisible barrier limiting the advancement of woman and minorities
Policy
GCE (Glass Ceiling Effect)
Skill
CoC (Chain of Command)
27. Responds to events as or after they occur.
Retrenchment Strategy
Leading
Reactive Change
Technical Skill
28. The phase during which a situation is prepared for change.
(Growth through) Diversification
Ethnocentrism
Systematic Thinking
Unfreezing
29. Links all persons with successively higher levels of authority.
Motivation
CoC (Chain of Command)
Policy
Skill
30. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Outsourcing
Job Burnout
Policy
BCG Matrix
31. A shared set of beliefs - values - and patterns of behavior common to a group of people
Systematic Thinking
Job Burnout
Accountability
Culture
32. The number of subordinates directly reporting to a manager
Crisis
Psychological Contract
SoC (Span of Control)
Functional Chimney Problem
33. WOT
Organizing
Strength Weakness Opportunity Threats
Satisfier (factor)
Planning
34. The process of measuring performance and taking action to ensure desired results
Controlling
(Growth through) Diversification
Reactive Change
Conceptual Skill
35. The creation of a whole that is greater than the sum of its individual parts.
Importing
Synergy
Leading
Ethics
36. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Coaching
Strategy
NP Decision (Non-Programmed)
Motivation
37. Aligns the organization with anticipated future challenges.
Planned Change
Budget
Middle Manager
Importing
38. Some whose knowledge is a critical asset to employers.
Knowledge Worker
Refreezing
Satisfier (factor)
Core Competency
39. The ability to work well in cooperation with other people.
Human Skill
NP Decision (Non-Programmed)
Intuitive Thinking
Satisficing Decision
40. An unfulfilled physiological or psychological desire.
Heuristics
Competitive Advantage
Satisficing Decision
Need
41. Is by acquisition of or investment in new and different business areas
Hygiene (factor)
(Growth through) Diversification
Job Enrichment
Organizing
42. Sets standards as to what is good or bad or right or wrong in ones conduct.
Ethics
Automation
Core Competency
(Growth through)Concentration
43. A tendency for highly cohesive teams to lose their evaluative capabilities
Functional Chimney Problem
Virtual Organization
Groupthink
Human Skill
44. Desire to do something better - solve problems - or to solve complex problems
nAch
Productivity
Controlling
Strategy
45. Desire to control - influence - or to be responsible for other people
nPower
Knowledge Worker
QWL (Quality of Worklife)
Manager
46. A plan that commits resources to projects or activities
GCE (Glass Ceiling Effect)
Budget
Competitive Advantage
Accountability
47. The display of negative - irrational attitudes toward woman or minorities.
Decision
Organizing
Prejudice
OBM (Organizational Business Modification)
48. Ability x Support x Effort
Performance
Coaching
(Growth through) Vertical Integration
Job Burnout
49. Identifies how a division or strategic business unit will compete in its product or service domain.
Outsourcing
Accountability
Information System
Business Strategy
50. The quantity and quality of task accomplishment by an individual or group.
Job Performance
Team Structure
Hygiene (factor)
Planning