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Business Leadership
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The total mechanization of a job.
Telecommuting (flexiplace)
Hygiene (factor)
Automation
Functional Strategy
2. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
Intellectual Capital
Functional Strategy
Training
3. The set of expectations held by an individual about working relationships with the organization.
Exporting
Satisfier (factor)
Core Competency
Psychological Contract
4. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Information System
Motivation
Importing
Direction
5. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Conceptual Skill
Subsystem
Hygiene (factor)
(Growth through)Concentration
6. The process of setting objectives and determining what should be done to accomplish them.
Reactive Change
Accountability
Planning
Refreezing
7. A plan that commits resources to projects or activities
Law of Effect
Systematic Thinking
Budget
Telecommuting (flexiplace)
8. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
NP Decision (Non-Programmed)
Uncertain Environment
Transformational Change
9. Applies a specific solution crafted for a unique problem
Psychological Contract
Subsystem
Transformational Change
NP Decision (Non-Programmed)
10. The quantity and quality of work performance - with resource utilization considered.
Cross functional team
Leading
Productivity
QWL (Quality of Worklife)
11. Involves an experienced person offering performance advice to a less-experienced person
Top Manager
Satisficing Decision
Coaching
Information System
12. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Knowledge Worker
Groupthink
Action Research
OBM (Organizational Business Modification)
13. Uses permanent and temporary cross-functional teams to improve lateral relations
Team Structure
Psychological Contract
Outsourcing
Management Science
14. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Functional Chimney Problem
Organizing
Performance efficiency
Accountability
15. Involves working at home or other places using computer links to the office.
Functional Strategy
P Decision (Programmed)
Lifelong Learning
Telecommuting (flexiplace)
16. The application of operant conditioning to influence human behaviour at work.
Ethnocentrism
OBM (Organizational Business Modification)
Boundaryless Organizations
Job Enrichment
17. Is a choice among possible alternative courses of action
NP Decision (Non-Programmed)
Cross functional team
Prejudice
Decision
18. Found in job content - such as a sense of achievement - recognition - or personal growth.
Escalating Commitment
Top Manager
Crisis
Satisfier (factor)
19. Desire to control - influence - or to be responsible for other people
nPower
Boundaryless Organizations
Certain Environment
Strategy
20. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Network Structure
P Decision (Programmed)
Policy
Law of Effect
21. Making managerial decisions based on the situation; Management is not a science.
Contingency Thinking
Manager
Performance efficiency
Budget
22. The continuation of a course of action even though it is not working
Escalating Commitment
Innovation
Training
Boundaryless Organizations
23. The creation of a whole that is greater than the sum of its individual parts.
Fred Fiedler
Performance effectiveness
Synergy
Job Performance
24. Desire to do something better - solve problems - or to solve complex problems
nAch
Leading
Groupthink
Job Performance
25. Use IT to collect - organize - and distribute data for use in decision making
Team Structure
Information System
Performance effectiveness
nAch
26. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Culture
Boundaryless Organizations
Human Skill
Job Performance
27. Assigns early career employees as proteges to more senior ones
Law of Effect
Intellectual Capital
Mentoring
Productivity
28. An unfulfilled physiological or psychological desire.
BCG Matrix
Need
Motivation
Retrenchment Strategy
29. The display of negative - irrational attitudes toward woman or minorities.
Prejudice
OBM (Organizational Business Modification)
Strength Weakness Opportunity Threats
Subsystem
30. Some whose knowledge is a critical asset to employers.
CoC (Chain of Command)
Lifelong Learning
Heuristics
Knowledge Worker
31. Desire to establish and maintain good relations with people
nAff
Human Skill
Performance
Budget
32. When a business function is contracted to an outside supplier
Uncertain Environment
Incremental Change
Fred Fiedler
Outsourcing
33. A measure of resource cost associated with goal accomplishment
Human Skill
Performance efficiency
Job Burnout
Intellectual Capital
34. Growing within the same business area
(Growth through)Concentration
Planned Change
NP Decision (Non-Programmed)
Hygiene (factor)
35. Is an output measure of task or goal accomplishment
Network Structure
Performance effectiveness
Crisis
Business Strategy
36. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Heuristics
Action Research
Uncertain Environment
Modeling
37. The ability to work well in cooperation with other people.
Type A Personality
Conceptual Skill
Culture
Human Skill
38. A special strength that gives an organization a competitive advantage.
Telecommuting (flexiplace)
Core Competency
Learning Organization
nPower
39. A standing plan that communicates guidelines for decisions and action
Technical Skill
Policy
Subsystem
(Growth through) Diversification
40. The ability to use a special proficiency or expertise in one's work.
Planning
Job Performance
Competitive Advantage
Technical Skill
41. Choosing the first satisfactory alternative that comes to attention
Modeling
Satisficing Decision
Skill
Budget
42. Brings together members from different functional departments
Risk Environment
Cross functional team
PC
Learning Organization
43. An invisible barrier limiting the advancement of woman and minorities
Psychological Contract
Systematic Thinking
Telecommuting (flexiplace)
GCE (Glass Ceiling Effect)
44. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
(Growth through)Concentration
BCG Matrix
Strength Weakness Opportunity Threats
nPower
45. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Manager
Globalization
Exporting
Job Enrichment
46. Guides activities within one specific area of operations.
Job Burnout
Technical Skill
Training
Functional Strategy
47. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Job Burnout
Training
Knowledge Worker
Contingency Thinking
48. Comes from operating in successful ways that are difficult to imitate.
CoC (Chain of Command)
Competitive Advantage
Law of Effect
Hygiene (factor)
49. Involves identifying and taking action to resolve problems
Innovation
Outsourcing
Problem Solving
Job Enrichment
50. The quantity and quality of task accomplishment by an individual or group.
OBM (Organizational Business Modification)
Innovation
Retrenchment Strategy
Job Performance
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