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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Functional Chimney Problem
Workforce Diversity
Systematic Thinking
Strength Weakness Opportunity Threats
2. The process of arousing enthusiasm and directing efforts towards organizational goals.
Problem Solving
Strategy
Leading
Need
3. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Uncertain Environment
Skill
Direction
Intuitive Thinking
4. A work unit or smaller component within a larger organization
Lifelong Learning
Automation
Subsystem
Satisfier (factor)
5. The quantity and quality of task accomplishment by an individual or group.
Satisficing Decision
Functional Strategy
Strategy
Job Performance
6. An unfulfilled physiological or psychological desire.
GCE (Glass Ceiling Effect)
Need
Technical Skill
Policy
7. Approaches problems in a flexible and spontaneous fashion.
Intuitive Thinking
Competitive Advantage
Performance effectiveness
Knowledge Worker
8. A standing plan that communicates guidelines for decisions and action
Ethnocentrism
Outsourcing
Policy
Intellectual Capital
9. A shared set of beliefs - values - and patterns of behavior common to a group of people
Direction
Functional Strategy
(Growth through) Vertical Integration
Culture
10. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Network Structure
Groupthink
Functional Strategy
Decision
11. The phase at which change is stabilized.
Technical Skill
Refreezing
Organizing
Uncertain Environment
12. Desire to control - influence - or to be responsible for other people
Modeling
Learning Organization
nPower
Escalating Commitment
13. The requirement to show performance results to a supervisor
Procedure
Accountability
Escalating Commitment
Controlling
14. A lack of communication and coordination across functions.
Functional Chimney Problem
CoC (Chain of Command)
nAff
Training
15. Uses permanent and temporary cross-functional teams to improve lateral relations
Manager
Team Structure
Ethnocentrism
Reactive Change
16. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Ethnocentrism
Strength Weakness Opportunity Threats
BCG Matrix
Manager
17. The set of expectations held by an individual about working relationships with the organization.
Hygiene (factor)
(Growth through) Diversification
Strength Weakness Opportunity Threats
Psychological Contract
18. An invisible barrier limiting the advancement of woman and minorities
Job Burnout
Organizing
Exporting
GCE (Glass Ceiling Effect)
19. Uses mathmatical techniques to analyze and solve management problems.
Management Science
Hygiene (factor)
Job Burnout
Learning Organization
20. Least Preferred Co-worker Scale
PC
Performance efficiency
Organizing
Team Structure
21. Utilizes people - values - and systems to continously change and improve its performance.
Conceptual Skill
Certain Environment
BCG Matrix
Learning Organization
22. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Delegation
Ethics
Information System
Organizing
23. Bends and adjusts existing ways to improve performance
Incremental Change
Prejudice
Competitive Advantage
CoC (Chain of Command)
24. Oversees the work of large departments or divisions.
Incremental Change
Functional Chimney Problem
Productivity
Middle Manager
25. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Intuitive Thinking
Strategy
Human Skill
Coaching
26. Assigns early career employees as proteges to more senior ones
Mentoring
Hygiene (factor)
Business Strategy
Direction
27. The worldwide interdependence of resource flows - product markets - and business competition.
Modeling
Network Structure
Job Burnout
Globalization
28. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Accountability
Systematic Thinking
Coaching
29. WOT
nAff
Crisis
Strength Weakness Opportunity Threats
QWL (Quality of Worklife)
30. The process of taking a new idea and putting it into practice.
Procedure
Technical Skill
Network Structure
Innovation
31. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Boundaryless Organizations
Coaching
Organizing
Competitive Advantage
32. Applies a specific solution crafted for a unique problem
Exporting
Retrenchment Strategy
Boundaryless Organizations
NP Decision (Non-Programmed)
33. The continuation of a course of action even though it is not working
Escalating Commitment
Prejudice
Functional Strategy
Ethics
34. Is by acquisition of or investment in new and different business areas
Problem Solving
Type A Personality
(Growth through) Diversification
Management Science
35. Strategies for simplifying decision-making
Motivation
Heuristics
Job Enrichment
Training
36. Sets standards as to what is good or bad or right or wrong in ones conduct.
Incremental Change
Lifelong Learning
Ethics
Strategy
37. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Human Skill
Middle Manager
Mentoring
38. Local products are sold abroad
Performance
Exporting
Virtual Organization
Information System
39. Involves reducing the scale of current operations
Retrenchment Strategy
Heuristics
Intellectual Capital
NP Decision (Non-Programmed)
40. The quantity and quality of work performance - with resource utilization considered.
Productivity
Intuitive Thinking
Conceptual Skill
SoC (Span of Control)
41. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
QWL (Quality of Worklife)
Job Enrichment
Subsystem
42. Found in job content - such as a sense of achievement - recognition - or personal growth.
Prejudice
Satisfier (factor)
Heuristics
Corporate Strategy
43. Is an output measure of task or goal accomplishment
Performance effectiveness
Training
Satisfier (factor)
Telecommuting (flexiplace)
44. A shifting network of strategic alliances that are engaged as needed
Direction
Manager
Information System
Virtual Organization
45. Responds to events as or after they occur.
(Growth through)Concentration
Automation
Reactive Change
Transformational Change
46. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Functional Chimney Problem
Ethics
Network Structure
Crisis
47. Use IT to collect - organize - and distribute data for use in decision making
Knowledge Worker
Information System
BCG Matrix
Hygiene (factor)
48. Links all persons with successively higher levels of authority.
Prejudice
Escalating Commitment
CoC (Chain of Command)
Performance efficiency
49. The display of negative - irrational attitudes toward woman or minorities.
Prejudice
Human Skill
Satisficing Decision
nPower
50. Guides the performance of the organization as a whole or of one of its major parts.
Culture
Top Manager
NP Decision (Non-Programmed)
Automation