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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Found in job content - such as a sense of achievement - recognition - or personal growth.
Intellectual Capital
Cross functional team
Ethics
Satisfier (factor)
2. A lack of communication and coordination across functions.
Unfreezing
PC
Functional Chimney Problem
Direction
3. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Transformational Change
Performance effectiveness
Productivity
Action Research
4. The set of expectations held by an individual about working relationships with the organization.
Groupthink
Psychological Contract
Performance
SoC (Span of Control)
5. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Synergy
Delegation
Psychological Contract
Uncertain Environment
6. Strategies for simplifying decision-making
Reactive Change
Heuristics
Importing
Cross functional team
7. Approaches problems in a flexible and spontaneous fashion.
Risk Environment
Psychological Contract
Intuitive Thinking
Reactive Change
8. Uses mathmatical techniques to analyze and solve management problems.
Management Science
Type A Personality
Budget
Performance efficiency
9. Least Preferred Co-worker Scale
CoC (Chain of Command)
PC
Knowledge Worker
Business Strategy
10. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Refreezing
Network Structure
BCG Matrix
Job Burnout
11. A plan that commits resources to projects or activities
Budget
Motivation
Unfreezing
Escalating Commitment
12. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Decision
Unfreezing
Outsourcing
13. Some whose knowledge is a critical asset to employers.
Globalization
Budget
Contingency Thinking
Knowledge Worker
14. Provides learning opportunities to acquire and improve job related skills
Fred Fiedler
Training
(Growth through) Vertical Integration
Productivity
15. Responds to events as or after they occur.
Reactive Change
Knowledge Worker
Learning Organization
Human Skill
16. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Knowledge Worker
Mentoring
Organizing
17. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Competitive Advantage
(Growth through) Diversification
Learning Organization
Workforce Diversity
18. Desire to do something better - solve problems - or to solve complex problems
nAch
Ethics
Accountability
GCE (Glass Ceiling Effect)
19. Local products are sold abroad
Mentoring
Exporting
Ethnocentrism
Incremental Change
20. Demonstrates through personal behavior the job performance expected of others
P Decision (Programmed)
Corporate Strategy
Modeling
Direction
21. The process of setting objectives and determining what should be done to accomplish them.
CoC (Chain of Command)
Planning
Ethnocentrism
Strength Weakness Opportunity Threats
22. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Direction
Procedure
nAff
BCG Matrix
23. The process of arousing enthusiasm and directing efforts towards organizational goals.
Leading
Exporting
Planned Change
Policy
24. Is a choice among possible alternative courses of action
(Growth through)Concentration
Globalization
Decision
Subsystem
25. Involves identifying and taking action to resolve problems
Fred Fiedler
Problem Solving
Middle Manager
Hygiene (factor)
26. Involves an experienced person offering performance advice to a less-experienced person
Network Structure
Transformational Change
Coaching
Budget
27. A standing plan that precisely describes what actions are to be taken in specific situations
Ethics
Automation
Procedure
Job Performance
28. Guides activities within one specific area of operations.
Functional Strategy
Competitive Advantage
nAff
Network Structure
29. A standing plan that communicates guidelines for decisions and action
GCE (Glass Ceiling Effect)
Policy
Corporate Strategy
Training
30. The collective brainpower or shared knowledge of a workforce.
Incremental Change
Crisis
Intellectual Capital
Functional Strategy
31. Continuous learning from daily experiences and opportunities
Problem Solving
Lifelong Learning
GCE (Glass Ceiling Effect)
Uncertain Environment
32. Applies a specific solution crafted for a unique problem
Action Research
Coaching
NP Decision (Non-Programmed)
Systematic Thinking
33. The overall quality of human experiences in the workplace.
QWL (Quality of Worklife)
Technical Skill
Controlling
Exporting
34. Links all persons with successively higher levels of authority.
Mentoring
CoC (Chain of Command)
Management Science
QWL (Quality of Worklife)
35. Guides the performance of the organization as a whole or of one of its major parts.
Ethics
Boundaryless Organizations
Technical Skill
Top Manager
36. The quantity and quality of task accomplishment by an individual or group.
Action Research
Job Performance
Transformational Change
Fred Fiedler
37. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Knowledge Worker
Groupthink
Direction
Cross functional team
38. A shifting network of strategic alliances that are engaged as needed
Planning
Ethnocentrism
Information System
Virtual Organization
39. An invisible barrier limiting the advancement of woman and minorities
Policy
GCE (Glass Ceiling Effect)
(Growth through) Diversification
Ethics
40. An unfulfilled physiological or psychological desire.
Corporate Strategy
Problem Solving
Need
Importing
41. Brings together members from different functional departments
nAch
Performance effectiveness
QWL (Quality of Worklife)
Cross functional team
42. A shared set of beliefs - values - and patterns of behavior common to a group of people
Virtual Organization
Network Structure
Culture
GCE (Glass Ceiling Effect)
43. Use IT to collect - organize - and distribute data for use in decision making
Conceptual Skill
Strategy
Information System
Lifelong Learning
44. Desire to control - influence - or to be responsible for other people
NP Decision (Non-Programmed)
SoC (Span of Control)
Competitive Advantage
nPower
45. Growing within the same business area
(Growth through)Concentration
Productivity
Heuristics
Certain Environment
46. A person oriented towards extreme achievement - impatience - and perfectionism.
Direction
Type A Personality
Outsourcing
Prejudice
47. Comes from operating in successful ways that are difficult to imitate.
Innovation
Competitive Advantage
Workforce Diversity
QWL (Quality of Worklife)
48. Making managerial decisions based on the situation; Management is not a science.
Contingency Thinking
Telecommuting (flexiplace)
Outsourcing
Transformational Change
49. Is the process of distributing and entrusting work to other persons.
Functional Strategy
Delegation
Functional Chimney Problem
Corporate Strategy
50. The phase at which change is stabilized.
Refreezing
Business Strategy
Decision
Middle Manager