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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The quantity and quality of work performance - with resource utilization considered.
GCE (Glass Ceiling Effect)
Delegation
Contingency Thinking
Productivity
2. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Human Skill
Culture
Boundaryless Organizations
3. Found in job content - such as a sense of achievement - recognition - or personal growth.
Satisfier (factor)
Job Enrichment
Action Research
Job Performance
4. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Reactive Change
Boundaryless Organizations
Top Manager
Budget
5. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Strategy
Automation
Corporate Strategy
Technical Skill
6. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
BCG Matrix
Synergy
Ethics
7. Making managerial decisions based on the situation; Management is not a science.
Contingency Thinking
Systematic Thinking
NP Decision (Non-Programmed)
Competitive Advantage
8. A measure of resource cost associated with goal accomplishment
Synergy
Performance efficiency
Technical Skill
Policy
9. Approaches problems in a rational and analytical fashion.
QWL (Quality of Worklife)
Systematic Thinking
Network Structure
Virtual Organization
10. The quantity and quality of task accomplishment by an individual or group.
Job Performance
QWL (Quality of Worklife)
Certain Environment
Synergy
11. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Need
Risk Environment
Synergy
Performance
12. Comes from operating in successful ways that are difficult to imitate.
Performance
Competitive Advantage
Strength Weakness Opportunity Threats
(Growth through) Vertical Integration
13. Involves reducing the scale of current operations
Unfreezing
Culture
NP Decision (Non-Programmed)
Retrenchment Strategy
14. When a business function is contracted to an outside supplier
Escalating Commitment
Outsourcing
(Growth through) Vertical Integration
Groupthink
15. Links all persons with successively higher levels of authority.
CoC (Chain of Command)
Action Research
Planning
Functional Chimney Problem
16. Is an output measure of task or goal accomplishment
Middle Manager
Strategy
Business Strategy
Performance effectiveness
17. Approaches problems in a flexible and spontaneous fashion.
Delegation
Learning Organization
Intuitive Thinking
Satisficing Decision
18. An invisible barrier limiting the advancement of woman and minorities
GCE (Glass Ceiling Effect)
Procedure
Reactive Change
Intuitive Thinking
19. The phase at which change is stabilized.
Refreezing
Training
Productivity
(Growth through) Vertical Integration
20. The ability to use a special proficiency or expertise in one's work.
Intellectual Capital
Technical Skill
Controlling
nAff
21. The process of measuring performance and taking action to ensure desired results
Top Manager
Reactive Change
Controlling
Team Structure
22. The ability to work well in cooperation with other people.
Human Skill
Skill
Learning Organization
Cross functional team
23. Desire to control - influence - or to be responsible for other people
Contingency Thinking
Functional Strategy
Human Skill
nPower
24. Guides the performance of the organization as a whole or of one of its major parts.
Corporate Strategy
SoC (Span of Control)
Top Manager
Network Structure
25. Continuous learning from daily experiences and opportunities
nAch
Incremental Change
Contingency Thinking
Lifelong Learning
26. A special strength that gives an organization a competitive advantage.
Core Competency
Conceptual Skill
Middle Manager
Contingency Thinking
27. Involves an experienced person offering performance advice to a less-experienced person
CoC (Chain of Command)
Uncertain Environment
Importing
Coaching
28. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Functional Strategy
Network Structure
Lifelong Learning
29. Guides activities within one specific area of operations.
Learning Organization
Procedure
Functional Strategy
Hygiene (factor)
30. Least Preferred Co-worker Scale
QWL (Quality of Worklife)
Knowledge Worker
PC
Budget
31. Offers complete information on possible action alternatives and their consequences.
Certain Environment
SoC (Span of Control)
(Growth through) Vertical Integration
Conceptual Skill
32. The total mechanization of a job.
Direction
Intellectual Capital
Procedure
Automation
33. Uses permanent and temporary cross-functional teams to improve lateral relations
Human Skill
Corporate Strategy
Team Structure
Controlling
34. Sets long-term direction for the total enterprise.
Unfreezing
Decision
Motivation
Corporate Strategy
35. Sets standards as to what is good or bad or right or wrong in ones conduct.
(Growth through) Diversification
Productivity
Ethics
Reactive Change
36. Applies a specific solution crafted for a unique problem
Direction
Performance
NP Decision (Non-Programmed)
Modeling
37. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Telecommuting (flexiplace)
Importing
Corporate Strategy
Conceptual Skill
38. The tendancy to consider one's culture as superior to others
Crisis
Ethnocentrism
Prejudice
Globalization
39. Brings together members from different functional departments
Conceptual Skill
Coaching
NP Decision (Non-Programmed)
Cross functional team
40. The process of acquiring products abroad and selling them in domestic markets
SoC (Span of Control)
Functional Strategy
Importing
Team Structure
41. The application of operant conditioning to influence human behaviour at work.
Reactive Change
Ethics
BCG Matrix
OBM (Organizational Business Modification)
42. Is by acquiring suppliers and distributors
(Growth through) Vertical Integration
Leading
Corporate Strategy
Incremental Change
43. The display of negative - irrational attitudes toward woman or minorities.
Workforce Diversity
Prejudice
Functional Chimney Problem
Planning
44. Is by acquisition of or investment in new and different business areas
Manager
Performance effectiveness
Satisfier (factor)
(Growth through) Diversification
45. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Risk Environment
Action Research
Synergy
Controlling
46. Choosing the first satisfactory alternative that comes to attention
Globalization
Controlling
Intuitive Thinking
Satisficing Decision
47. Strategies for simplifying decision-making
Planning
Leading
Productivity
Heuristics
48. Oversees the work of large departments or divisions.
Mentoring
Middle Manager
Reactive Change
Groupthink
49. A plan that commits resources to projects or activities
Budget
Manager
Importing
Law of Effect
50. Ability x Support x Effort
Job Burnout
Performance
(Growth through)Concentration
Transformational Change