SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The continuation of a course of action even though it is not working
GCE (Glass Ceiling Effect)
Escalating Commitment
Coaching
Human Skill
2. Responds to events as or after they occur.
Network Structure
P Decision (Programmed)
Business Strategy
Reactive Change
3. Results in a major and comprehensive redirection of the organization.
Transformational Change
Technical Skill
Job Performance
Leading
4. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Workforce Diversity
(Growth through) Diversification
Productivity
Incremental Change
5. An unfulfilled physiological or psychological desire.
Transformational Change
Need
Management Science
Type A Personality
6. Utilizes people - values - and systems to continously change and improve its performance.
Ethics
Training
Learning Organization
Productivity
7. Involves identifying and taking action to resolve problems
Problem Solving
Conceptual Skill
Procedure
Intuitive Thinking
8. Expectancy x Instrumentality x Valence
Policy
Middle Manager
Motivation
Strength Weakness Opportunity Threats
9. The set of expectations held by an individual about working relationships with the organization.
Contingency Thinking
Heuristics
Skill
Psychological Contract
10. A standing plan that communicates guidelines for decisions and action
Policy
CoC (Chain of Command)
Performance effectiveness
Job Performance
11. The quantity and quality of task accomplishment by an individual or group.
Controlling
Manager
Job Performance
Transformational Change
12. A special strength that gives an organization a competitive advantage.
Intellectual Capital
Psychological Contract
Management Science
Core Competency
13. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Job Performance
Synergy
Certain Environment
Job Burnout
14. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Controlling
Manager
Strategy
Leading
15. A work unit or smaller component within a larger organization
Escalating Commitment
Business Strategy
P Decision (Programmed)
Subsystem
16. Guides the performance of the organization as a whole or of one of its major parts.
Boundaryless Organizations
Strategy
Exporting
Top Manager
17. Oversees the work of large departments or divisions.
Middle Manager
Satisficing Decision
Type A Personality
Intuitive Thinking
18. Is by acquiring suppliers and distributors
Management Science
(Growth through) Vertical Integration
nAff
Learning Organization
19. Sets long-term direction for the total enterprise.
Accountability
Retrenchment Strategy
Corporate Strategy
Psychological Contract
20. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Virtual Organization
Groupthink
Procedure
21. The process of acquiring products abroad and selling them in domestic markets
SoC (Span of Control)
Performance
Importing
Modeling
22. Contingency Model - Task Oriented/Relationship Oriented
Escalating Commitment
Functional Strategy
Fred Fiedler
Boundaryless Organizations
23. Approaches problems in a rational and analytical fashion.
Systematic Thinking
Intuitive Thinking
Incremental Change
nAch
24. The quantity and quality of work performance - with resource utilization considered.
Productivity
Hygiene (factor)
Performance effectiveness
Subsystem
25. Aligns the organization with anticipated future challenges.
Virtual Organization
Planned Change
Satisficing Decision
Accountability
26. Is by acquisition of or investment in new and different business areas
Refreezing
Management Science
(Growth through) Diversification
Manager
27. The requirement to show performance results to a supervisor
Accountability
Controlling
Certain Environment
Hygiene (factor)
28. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
nPower
Direction
Training
Unfreezing
29. The process of setting objectives and determining what should be done to accomplish them.
Competitive Advantage
Planning
Risk Environment
Management Science
30. Involves an experienced person offering performance advice to a less-experienced person
Uncertain Environment
Coaching
GCE (Glass Ceiling Effect)
(Growth through) Diversification
31. The ability to translate knowledge into action that results in desired performance
Cross functional team
Decision
Culture
Skill
32. The overall quality of human experiences in the workplace.
Workforce Diversity
QWL (Quality of Worklife)
Performance
(Growth through) Diversification
33. The worldwide interdependence of resource flows - product markets - and business competition.
Functional Chimney Problem
Globalization
Refreezing
Performance efficiency
34. Uses permanent and temporary cross-functional teams to improve lateral relations
Team Structure
Fred Fiedler
Reactive Change
GCE (Glass Ceiling Effect)
35. The tendancy to consider one's culture as superior to others
Satisfier (factor)
Boundaryless Organizations
Ethnocentrism
Workforce Diversity
36. Brings together members from different functional departments
Budget
Cross functional team
Innovation
(Growth through) Diversification
37. Involves working at home or other places using computer links to the office.
Team Structure
Procedure
Telecommuting (flexiplace)
Planned Change
38. The display of negative - irrational attitudes toward woman or minorities.
Prejudice
Lifelong Learning
Functional Strategy
Crisis
39. Use IT to collect - organize - and distribute data for use in decision making
Satisfier (factor)
(Growth through) Diversification
Information System
Prejudice
40. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Synergy
BCG Matrix
Training
Hygiene (factor)
41. Guides activities within one specific area of operations.
Job Enrichment
Functional Strategy
Outsourcing
Coaching
42. A measure of resource cost associated with goal accomplishment
Decision
Controlling
Skill
Performance efficiency
43. The collective brainpower or shared knowledge of a workforce.
Procedure
P Decision (Programmed)
Leading
Intellectual Capital
44. A person who supports and is responsible for the work of others.
Leading
Functional Strategy
Retrenchment Strategy
Manager
45. A lack of communication and coordination across functions.
Functional Chimney Problem
Crisis
Retrenchment Strategy
GCE (Glass Ceiling Effect)
46. Applying a solution from past experience to a routine problem
Technical Skill
Satisficing Decision
Outsourcing
P Decision (Programmed)
47. Growing within the same business area
Accountability
Problem Solving
(Growth through)Concentration
nAff
48. The process of measuring performance and taking action to ensure desired results
Core Competency
Action Research
Refreezing
Controlling
49. The process of taking a new idea and putting it into practice.
Innovation
Refreezing
Escalating Commitment
NP Decision (Non-Programmed)
50. Is the process of distributing and entrusting work to other persons.
Delegation
Corporate Strategy
Retrenchment Strategy
Competitive Advantage