SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Groupthink
nAff
Boundaryless Organizations
Hygiene (factor)
2. Least Preferred Co-worker Scale
(Growth through) Diversification
Ethnocentrism
Network Structure
PC
3. Bends and adjusts existing ways to improve performance
Organizing
Top Manager
Unfreezing
Incremental Change
4. The phase at which change is stabilized.
Corporate Strategy
Importing
Job Enrichment
Refreezing
5. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
OBM (Organizational Business Modification)
Intuitive Thinking
BCG Matrix
Learning Organization
6. Uses permanent and temporary cross-functional teams to improve lateral relations
Team Structure
Management Science
nAch
Satisfier (factor)
7. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
nPower
GCE (Glass Ceiling Effect)
Job Enrichment
Hygiene (factor)
8. The application of operant conditioning to influence human behaviour at work.
Budget
Globalization
OBM (Organizational Business Modification)
Technical Skill
9. Sets long-term direction for the total enterprise.
Corporate Strategy
Subsystem
Information System
Modeling
10. Applying a solution from past experience to a routine problem
Cross functional team
P Decision (Programmed)
Ethnocentrism
Corporate Strategy
11. The tendancy to consider one's culture as superior to others
Action Research
Retrenchment Strategy
Learning Organization
Ethnocentrism
12. Uses mathmatical techniques to analyze and solve management problems.
Satisfier (factor)
Uncertain Environment
Performance effectiveness
Management Science
13. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Direction
Organizing
Budget
Core Competency
14. An unfulfilled physiological or psychological desire.
Type A Personality
Need
Coaching
Functional Chimney Problem
15. A shared set of beliefs - values - and patterns of behavior common to a group of people
Culture
Learning Organization
Unfreezing
Globalization
16. Involves reducing the scale of current operations
GCE (Glass Ceiling Effect)
Job Enrichment
Need
Retrenchment Strategy
17. A shifting network of strategic alliances that are engaged as needed
Virtual Organization
Information System
Network Structure
Workforce Diversity
18. A person oriented towards extreme achievement - impatience - and perfectionism.
Conceptual Skill
Transformational Change
Psychological Contract
Type A Personality
19. Desire to control - influence - or to be responsible for other people
Action Research
Learning Organization
Heuristics
nPower
20. The collective brainpower or shared knowledge of a workforce.
Type A Personality
Intellectual Capital
Unfreezing
(Growth through) Diversification
21. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Management Science
(Growth through)Concentration
Policy
22. Links all persons with successively higher levels of authority.
CoC (Chain of Command)
nAch
Performance efficiency
Job Enrichment
23. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Transformational Change
Ethics
Job Burnout
Psychological Contract
24. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
NP Decision (Non-Programmed)
Escalating Commitment
Uncertain Environment
Risk Environment
25. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Law of Effect
Motivation
Modeling
Heuristics
26. The ability to use a special proficiency or expertise in one's work.
Accountability
(Growth through) Vertical Integration
Technical Skill
Satisficing Decision
27. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
nPower
Subsystem
Conceptual Skill
28. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Network Structure
Performance
GCE (Glass Ceiling Effect)
Boundaryless Organizations
29. A lack of communication and coordination across functions.
Functional Chimney Problem
Strength Weakness Opportunity Threats
Performance efficiency
Network Structure
30. Is an output measure of task or goal accomplishment
Performance effectiveness
Uncertain Environment
Performance efficiency
Globalization
31. When a business function is contracted to an outside supplier
Outsourcing
QWL (Quality of Worklife)
Technical Skill
(Growth through) Vertical Integration
32. The phase during which a situation is prepared for change.
Unfreezing
Law of Effect
Boundaryless Organizations
Crisis
33. A special strength that gives an organization a competitive advantage.
Core Competency
Job Performance
Subsystem
Intuitive Thinking
34. Found in job content - such as a sense of achievement - recognition - or personal growth.
Telecommuting (flexiplace)
Subsystem
Satisfier (factor)
Law of Effect
35. Guides activities within one specific area of operations.
Functional Strategy
Planning
nPower
PC
36. Is the process of distributing and entrusting work to other persons.
Accountability
Delegation
Human Skill
Globalization
37. The worldwide interdependence of resource flows - product markets - and business competition.
Globalization
Groupthink
P Decision (Programmed)
(Growth through) Vertical Integration
38. Growing within the same business area
Network Structure
Decision
(Growth through)Concentration
Escalating Commitment
39. Provides learning opportunities to acquire and improve job related skills
nPower
Business Strategy
Telecommuting (flexiplace)
Training
40. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Leading
Planned Change
Job Burnout
Job Enrichment
41. Is by acquisition of or investment in new and different business areas
Strategy
Manager
Problem Solving
(Growth through) Diversification
42. A standing plan that communicates guidelines for decisions and action
Action Research
Direction
Policy
Automation
43. Comes from operating in successful ways that are difficult to imitate.
Skill
Competitive Advantage
Planning
Knowledge Worker
44. The requirement to show performance results to a supervisor
Job Performance
Accountability
Procedure
Skill
45. Use IT to collect - organize - and distribute data for use in decision making
CoC (Chain of Command)
Importing
GCE (Glass Ceiling Effect)
Information System
46. Involves identifying and taking action to resolve problems
Mentoring
Manager
Problem Solving
Skill
47. Brings together members from different functional departments
Workforce Diversity
Cross functional team
SoC (Span of Control)
Decision
48. Expectancy x Instrumentality x Valence
Motivation
Information System
Synergy
Policy
49. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Performance
Delegation
Risk Environment
Cross functional team
50. An invisible barrier limiting the advancement of woman and minorities
GCE (Glass Ceiling Effect)
Performance effectiveness
Unfreezing
Information System