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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Least Preferred Co-worker Scale
Risk Environment
PC
Human Skill
Accountability
2. Applies a specific solution crafted for a unique problem
NP Decision (Non-Programmed)
Planned Change
PC
(Growth through) Diversification
3. When a business function is contracted to an outside supplier
Performance effectiveness
Reactive Change
Globalization
Outsourcing
4. Results in a major and comprehensive redirection of the organization.
Transformational Change
Learning Organization
Intuitive Thinking
Competitive Advantage
5. The phase at which change is stabilized.
NP Decision (Non-Programmed)
Information System
Team Structure
Refreezing
6. Links all persons with successively higher levels of authority.
Competitive Advantage
Performance effectiveness
CoC (Chain of Command)
Training
7. The application of operant conditioning to influence human behaviour at work.
Outsourcing
Job Enrichment
OBM (Organizational Business Modification)
Delegation
8. Contingency Model - Task Oriented/Relationship Oriented
Competitive Advantage
Fred Fiedler
Intuitive Thinking
nPower
9. Strategies for simplifying decision-making
Unfreezing
Heuristics
Outsourcing
Information System
10. Growing within the same business area
(Growth through)Concentration
P Decision (Programmed)
Ethnocentrism
Leading
11. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Contingency Thinking
Performance efficiency
Conceptual Skill
Heuristics
12. The phase during which a situation is prepared for change.
Workforce Diversity
Functional Chimney Problem
Manager
Unfreezing
13. Involves an experienced person offering performance advice to a less-experienced person
Certain Environment
Procedure
Accountability
Coaching
14. Offers complete information on possible action alternatives and their consequences.
Fred Fiedler
Certain Environment
Manager
Controlling
15. Approaches problems in a flexible and spontaneous fashion.
Intuitive Thinking
Systematic Thinking
Ethnocentrism
Satisfier (factor)
16. Demonstrates through personal behavior the job performance expected of others
Planning
Ethics
Modeling
Incremental Change
17. Found in job content - such as a sense of achievement - recognition - or personal growth.
Subsystem
Satisfier (factor)
Ethnocentrism
nAch
18. An invisible barrier limiting the advancement of woman and minorities
Problem Solving
Productivity
GCE (Glass Ceiling Effect)
nPower
19. A person oriented towards extreme achievement - impatience - and perfectionism.
Prejudice
Type A Personality
Heuristics
(Growth through) Diversification
20. The quantity and quality of task accomplishment by an individual or group.
Performance
nAff
Job Performance
Retrenchment Strategy
21. Involves reducing the scale of current operations
Transformational Change
Performance efficiency
Retrenchment Strategy
Decision
22. Use IT to collect - organize - and distribute data for use in decision making
Team Structure
Performance efficiency
Modeling
Information System
23. Assigns early career employees as proteges to more senior ones
Mentoring
Middle Manager
Planning
Contingency Thinking
24. Identifies how a division or strategic business unit will compete in its product or service domain.
OBM (Organizational Business Modification)
Uncertain Environment
Performance effectiveness
Business Strategy
25. Involves working at home or other places using computer links to the office.
SoC (Span of Control)
Technical Skill
Learning Organization
Telecommuting (flexiplace)
26. The set of expectations held by an individual about working relationships with the organization.
Reactive Change
Psychological Contract
OBM (Organizational Business Modification)
Subsystem
27. The worldwide interdependence of resource flows - product markets - and business competition.
Refreezing
Performance
QWL (Quality of Worklife)
Globalization
28. The process of arousing enthusiasm and directing efforts towards organizational goals.
Hygiene (factor)
Virtual Organization
Budget
Leading
29. The collective brainpower or shared knowledge of a workforce.
Intellectual Capital
Automation
Business Strategy
Job Burnout
30. Uses mathmatical techniques to analyze and solve management problems.
Performance
Innovation
Cross functional team
Management Science
31. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Functional Strategy
PC
(Growth through)Concentration
Direction
32. Choosing the first satisfactory alternative that comes to attention
nPower
Training
Leading
Satisficing Decision
33. Sets long-term direction for the total enterprise.
Strength Weakness Opportunity Threats
Direction
Corporate Strategy
Human Skill
34. The ability to use a special proficiency or expertise in one's work.
GCE (Glass Ceiling Effect)
Manager
Satisficing Decision
Technical Skill
35. Aligns the organization with anticipated future challenges.
Workforce Diversity
nPower
Training
Planned Change
36. A work unit or smaller component within a larger organization
Virtual Organization
NP Decision (Non-Programmed)
Transformational Change
Subsystem
37. A tendency for highly cohesive teams to lose their evaluative capabilities
Systematic Thinking
Coaching
Groupthink
Top Manager
38. WOT
Risk Environment
Strength Weakness Opportunity Threats
Core Competency
Globalization
39. Desire to do something better - solve problems - or to solve complex problems
Functional Strategy
Procedure
nAch
Learning Organization
40. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Mentoring
Subsystem
Boundaryless Organizations
NP Decision (Non-Programmed)
41. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Leading
Organizing
CoC (Chain of Command)
Systematic Thinking
42. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Telecommuting (flexiplace)
Performance effectiveness
Job Enrichment
Certain Environment
43. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Technical Skill
Transformational Change
Reactive Change
44. A plan that commits resources to projects or activities
Budget
Motivation
Retrenchment Strategy
Policy
45. Guides the performance of the organization as a whole or of one of its major parts.
Culture
Retrenchment Strategy
Decision
Top Manager
46. Desire to establish and maintain good relations with people
Budget
nAff
(Growth through) Vertical Integration
Incremental Change
47. Provides learning opportunities to acquire and improve job related skills
Groupthink
Workforce Diversity
Training
Middle Manager
48. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Modeling
Law of Effect
Systematic Thinking
Knowledge Worker
49. The overall quality of human experiences in the workplace.
Technical Skill
Need
QWL (Quality of Worklife)
Satisfier (factor)
50. A standing plan that communicates guidelines for decisions and action
Groupthink
Ethics
Policy
Decision