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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves reducing the scale of current operations
Transformational Change
Retrenchment Strategy
Lifelong Learning
Delegation
2. A measure of resource cost associated with goal accomplishment
nPower
BCG Matrix
Problem Solving
Performance efficiency
3. A standing plan that communicates guidelines for decisions and action
Procedure
Prejudice
Delegation
Policy
4. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Decision
Strategy
nAch
(Growth through)Concentration
5. The process of arousing enthusiasm and directing efforts towards organizational goals.
PC
Unfreezing
Leading
Functional Chimney Problem
6. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Heuristics
Policy
Procedure
7. The tendancy to consider one's culture as superior to others
Job Performance
Intellectual Capital
Intuitive Thinking
Ethnocentrism
8. Continuous learning from daily experiences and opportunities
Incremental Change
Lifelong Learning
Intellectual Capital
Problem Solving
9. The process of acquiring products abroad and selling them in domestic markets
Importing
Law of Effect
Job Enrichment
Escalating Commitment
10. Assigns early career employees as proteges to more senior ones
Exporting
Outsourcing
Cross functional team
Mentoring
11. Desire to control - influence - or to be responsible for other people
nPower
Escalating Commitment
Mentoring
Human Skill
12. Sets long-term direction for the total enterprise.
Automation
Management Science
Refreezing
Corporate Strategy
13. Is an output measure of task or goal accomplishment
Importing
Ethics
Performance effectiveness
Fred Fiedler
14. Brings together members from different functional departments
Telecommuting (flexiplace)
Escalating Commitment
Ethnocentrism
Cross functional team
15. Is the process of distributing and entrusting work to other persons.
Delegation
Learning Organization
Intellectual Capital
Action Research
16. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Business Strategy
Crisis
nPower
Systematic Thinking
17. The quantity and quality of work performance - with resource utilization considered.
Importing
Productivity
Refreezing
P Decision (Programmed)
18. Aligns the organization with anticipated future challenges.
Transformational Change
Functional Chimney Problem
Certain Environment
Planned Change
19. Is by acquisition of or investment in new and different business areas
Lifelong Learning
Modeling
(Growth through) Diversification
Boundaryless Organizations
20. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Workforce Diversity
Manager
QWL (Quality of Worklife)
Action Research
21. Comes from operating in successful ways that are difficult to imitate.
Workforce Diversity
Competitive Advantage
Strategy
Cross functional team
22. Is a choice among possible alternative courses of action
Delegation
CoC (Chain of Command)
Decision
Ethnocentrism
23. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
Globalization
Conceptual Skill
Manager
24. A special strength that gives an organization a competitive advantage.
Automation
P Decision (Programmed)
Procedure
Core Competency
25. The ability to work well in cooperation with other people.
(Growth through) Diversification
Human Skill
Performance
Accountability
26. The ability to translate knowledge into action that results in desired performance
Refreezing
Hygiene (factor)
Unfreezing
Skill
27. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Knowledge Worker
(Growth through) Diversification
Globalization
Direction
28. Expectancy x Instrumentality x Valence
Performance effectiveness
Knowledge Worker
Motivation
Virtual Organization
29. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Leading
Prejudice
Job Burnout
30. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
CoC (Chain of Command)
Job Enrichment
Knowledge Worker
OBM (Organizational Business Modification)
31. Local products are sold abroad
Functional Strategy
Exporting
nPower
(Growth through) Vertical Integration
32. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Strength Weakness Opportunity Threats
Performance efficiency
Leading
Organizing
33. Approaches problems in a flexible and spontaneous fashion.
Learning Organization
Intuitive Thinking
Need
Competitive Advantage
34. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Globalization
Prejudice
Motivation
Hygiene (factor)
35. The application of operant conditioning to influence human behaviour at work.
OBM (Organizational Business Modification)
Cross functional team
Automation
Motivation
36. The worldwide interdependence of resource flows - product markets - and business competition.
Importing
Globalization
Information System
Cross functional team
37. The total mechanization of a job.
Automation
SoC (Span of Control)
Intellectual Capital
Delegation
38. The overall quality of human experiences in the workplace.
QWL (Quality of Worklife)
Team Structure
Productivity
Intellectual Capital
39. Involves identifying and taking action to resolve problems
Conceptual Skill
Action Research
Problem Solving
Exporting
40. Uses mathmatical techniques to analyze and solve management problems.
Management Science
(Growth through) Vertical Integration
QWL (Quality of Worklife)
SoC (Span of Control)
41. Links all persons with successively higher levels of authority.
Reactive Change
Prejudice
CoC (Chain of Command)
Heuristics
42. Results in a major and comprehensive redirection of the organization.
Lifelong Learning
Controlling
Intellectual Capital
Transformational Change
43. A shifting network of strategic alliances that are engaged as needed
Virtual Organization
Procedure
Psychological Contract
(Growth through) Vertical Integration
44. The process of setting objectives and determining what should be done to accomplish them.
Skill
Core Competency
Planning
Organizing
45. Responds to events as or after they occur.
Skill
Reactive Change
Performance effectiveness
Intellectual Capital
46. Ability x Support x Effort
Information System
Direction
Hygiene (factor)
Performance
47. The process of measuring performance and taking action to ensure desired results
(Growth through) Vertical Integration
Satisficing Decision
Controlling
nPower
48. The phase at which change is stabilized.
Motivation
Refreezing
Skill
Automation
49. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Telecommuting (flexiplace)
Action Research
Knowledge Worker
Systematic Thinking
50. A work unit or smaller component within a larger organization
Subsystem
Systematic Thinking
GCE (Glass Ceiling Effect)
Workforce Diversity