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Business Leadership
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The overall quality of human experiences in the workplace.
QWL (Quality of Worklife)
Synergy
Performance effectiveness
Performance efficiency
2. The process of setting objectives and determining what should be done to accomplish them.
Type A Personality
Planning
Motivation
BCG Matrix
3. An unfulfilled physiological or psychological desire.
Fred Fiedler
nPower
Need
Performance efficiency
4. Guides activities within one specific area of operations.
Decision
Functional Strategy
Virtual Organization
Exporting
5. Local products are sold abroad
Coaching
OBM (Organizational Business Modification)
Exporting
Intuitive Thinking
6. Involves identifying and taking action to resolve problems
Decision
Reactive Change
Strength Weakness Opportunity Threats
Problem Solving
7. Continuous learning from daily experiences and opportunities
Strategy
Functional Chimney Problem
Need
Lifelong Learning
8. The application of operant conditioning to influence human behaviour at work.
OBM (Organizational Business Modification)
Subsystem
Satisficing Decision
Manager
9. Oversees the work of large departments or divisions.
Network Structure
Action Research
Middle Manager
Hygiene (factor)
10. Assigns early career employees as proteges to more senior ones
Outsourcing
Reactive Change
Unfreezing
Mentoring
11. Bends and adjusts existing ways to improve performance
Globalization
Incremental Change
Job Performance
Crisis
12. A standing plan that communicates guidelines for decisions and action
Subsystem
Prejudice
Policy
Job Burnout
13. WOT
Technical Skill
Accountability
Strength Weakness Opportunity Threats
Training
14. The process of measuring performance and taking action to ensure desired results
Decision
Controlling
Budget
Workforce Diversity
15. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Hygiene (factor)
Importing
Need
Top Manager
16. The ability to use a special proficiency or expertise in one's work.
Technical Skill
Job Performance
Direction
Mentoring
17. Ability x Support x Effort
Transformational Change
Performance
Synergy
BCG Matrix
18. An invisible barrier limiting the advancement of woman and minorities
Telecommuting (flexiplace)
GCE (Glass Ceiling Effect)
Exporting
(Growth through) Diversification
19. Involves reducing the scale of current operations
Competitive Advantage
P Decision (Programmed)
Retrenchment Strategy
Coaching
20. A person oriented towards extreme achievement - impatience - and perfectionism.
Motivation
nAch
Type A Personality
Skill
21. Use IT to collect - organize - and distribute data for use in decision making
Reactive Change
(Growth through) Vertical Integration
Refreezing
Information System
22. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Risk Environment
Information System
Performance efficiency
QWL (Quality of Worklife)
23. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
Ethnocentrism
Top Manager
Procedure
24. Involves an experienced person offering performance advice to a less-experienced person
Satisfier (factor)
QWL (Quality of Worklife)
Coaching
Knowledge Worker
25. Aligns the organization with anticipated future challenges.
Hygiene (factor)
GCE (Glass Ceiling Effect)
Planned Change
Escalating Commitment
26. The creation of a whole that is greater than the sum of its individual parts.
Boundaryless Organizations
OBM (Organizational Business Modification)
Synergy
Skill
27. Sets long-term direction for the total enterprise.
Corporate Strategy
Controlling
Culture
Functional Chimney Problem
28. Links all persons with successively higher levels of authority.
Manager
CoC (Chain of Command)
Escalating Commitment
Competitive Advantage
29. Comes from operating in successful ways that are difficult to imitate.
Productivity
Policy
Mentoring
Competitive Advantage
30. A special strength that gives an organization a competitive advantage.
Importing
Core Competency
Skill
(Growth through) Diversification
31. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
P Decision (Programmed)
Organizing
Productivity
Fred Fiedler
32. Found in job content - such as a sense of achievement - recognition - or personal growth.
Culture
Satisfier (factor)
(Growth through)Concentration
NP Decision (Non-Programmed)
33. Making managerial decisions based on the situation; Management is not a science.
Planned Change
Direction
Contingency Thinking
Subsystem
34. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
P Decision (Programmed)
Management Science
Team Structure
Workforce Diversity
35. Desire to do something better - solve problems - or to solve complex problems
Job Enrichment
Certain Environment
nAch
Decision
36. A person who supports and is responsible for the work of others.
Manager
nPower
Corporate Strategy
Action Research
37. The continuation of a course of action even though it is not working
Innovation
Outsourcing
BCG Matrix
Escalating Commitment
38. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Training
Direction
Virtual Organization
Satisficing Decision
39. Approaches problems in a flexible and spontaneous fashion.
Intuitive Thinking
Job Enrichment
Crisis
Reactive Change
40. The ability to translate knowledge into action that results in desired performance
Skill
Organizing
Job Enrichment
Hygiene (factor)
41. Involves working at home or other places using computer links to the office.
Workforce Diversity
nAch
Unfreezing
Telecommuting (flexiplace)
42. The requirement to show performance results to a supervisor
Accountability
Subsystem
Decision
Innovation
43. Responds to events as or after they occur.
Reactive Change
Policy
Business Strategy
Certain Environment
44. Choosing the first satisfactory alternative that comes to attention
Reactive Change
Productivity
Refreezing
Satisficing Decision
45. Identifies how a division or strategic business unit will compete in its product or service domain.
Controlling
Type A Personality
Business Strategy
Accountability
46. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
Systematic Thinking
Organizing
Innovation
47. The number of subordinates directly reporting to a manager
PC
Competitive Advantage
SoC (Span of Control)
BCG Matrix
48. A standing plan that precisely describes what actions are to be taken in specific situations
Business Strategy
Job Performance
Performance
Procedure
49. Growing within the same business area
(Growth through)Concentration
CoC (Chain of Command)
Middle Manager
Human Skill
50. The process of acquiring products abroad and selling them in domestic markets
Reactive Change
Importing
Policy
Skill
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