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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Aligns the organization with anticipated future challenges.
Planned Change
Delegation
Problem Solving
Job Burnout
2. The set of expectations held by an individual about working relationships with the organization.
Risk Environment
Satisfier (factor)
Psychological Contract
Mentoring
3. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Importing
Incremental Change
Satisficing Decision
Boundaryless Organizations
4. Is an output measure of task or goal accomplishment
Performance effectiveness
Escalating Commitment
Strategy
Groupthink
5. Results in a major and comprehensive redirection of the organization.
SoC (Span of Control)
Transformational Change
Law of Effect
Intellectual Capital
6. Is a choice among possible alternative courses of action
Decision
Groupthink
CoC (Chain of Command)
GCE (Glass Ceiling Effect)
7. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Law of Effect
OBM (Organizational Business Modification)
Crisis
Incremental Change
8. A lack of communication and coordination across functions.
Functional Chimney Problem
QWL (Quality of Worklife)
Intellectual Capital
Knowledge Worker
9. The quantity and quality of work performance - with resource utilization considered.
Conceptual Skill
nPower
Productivity
Automation
10. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Exporting
Core Competency
Modeling
Workforce Diversity
11. The ability to use a special proficiency or expertise in one's work.
Transformational Change
Technical Skill
Prejudice
Outsourcing
12. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Refreezing
Knowledge Worker
Problem Solving
13. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Automation
Workforce Diversity
Law of Effect
Direction
14. Involves identifying and taking action to resolve problems
Problem Solving
Culture
Middle Manager
Planning
15. Ability x Support x Effort
Performance
Management Science
Team Structure
Job Performance
16. Approaches problems in a rational and analytical fashion.
Motivation
Direction
P Decision (Programmed)
Systematic Thinking
17. The continuation of a course of action even though it is not working
Motivation
Lifelong Learning
Escalating Commitment
Retrenchment Strategy
18. The quantity and quality of task accomplishment by an individual or group.
Performance
Management Science
Job Performance
Satisficing Decision
19. Involves reducing the scale of current operations
Information System
Subsystem
Middle Manager
Retrenchment Strategy
20. A standing plan that communicates guidelines for decisions and action
Policy
Subsystem
Satisficing Decision
Intuitive Thinking
21. The total mechanization of a job.
Virtual Organization
Heuristics
Automation
Incremental Change
22. A shared set of beliefs - values - and patterns of behavior common to a group of people
nAch
Culture
Controlling
Ethics
23. The process of measuring performance and taking action to ensure desired results
Controlling
Middle Manager
Ethics
Exporting
24. Sets long-term direction for the total enterprise.
Risk Environment
Corporate Strategy
Reactive Change
Systematic Thinking
25. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Decision
Type A Personality
Network Structure
Functional Chimney Problem
26. Bends and adjusts existing ways to improve performance
Intuitive Thinking
Modeling
(Growth through) Vertical Integration
Incremental Change
27. The overall quality of human experiences in the workplace.
Outsourcing
Globalization
QWL (Quality of Worklife)
Transformational Change
28. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
BCG Matrix
Certain Environment
GCE (Glass Ceiling Effect)
Risk Environment
29. Local products are sold abroad
Exporting
Psychological Contract
Hygiene (factor)
Corporate Strategy
30. Demonstrates through personal behavior the job performance expected of others
Modeling
BCG Matrix
Competitive Advantage
Technical Skill
31. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Groupthink
Strength Weakness Opportunity Threats
Transformational Change
Job Enrichment
32. Assigns early career employees as proteges to more senior ones
Mentoring
Escalating Commitment
Type A Personality
(Growth through) Vertical Integration
33. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Law of Effect
Performance efficiency
Competitive Advantage
QWL (Quality of Worklife)
34. Responds to events as or after they occur.
Reactive Change
nAff
(Growth through)Concentration
Virtual Organization
35. When a business function is contracted to an outside supplier
Systematic Thinking
Information System
Outsourcing
Ethics
36. Least Preferred Co-worker Scale
Satisfier (factor)
Conceptual Skill
OBM (Organizational Business Modification)
PC
37. A person who supports and is responsible for the work of others.
Policy
Hygiene (factor)
Network Structure
Manager
38. A plan that commits resources to projects or activities
P Decision (Programmed)
Procedure
Budget
Intellectual Capital
39. The process of arousing enthusiasm and directing efforts towards organizational goals.
Job Enrichment
Leading
Direction
Learning Organization
40. Identifies how a division or strategic business unit will compete in its product or service domain.
Job Burnout
Contingency Thinking
Business Strategy
PC
41. The process of acquiring products abroad and selling them in domestic markets
Automation
Human Skill
Crisis
Importing
42. Use IT to collect - organize - and distribute data for use in decision making
Information System
Automation
Conceptual Skill
Ethics
43. Oversees the work of large departments or divisions.
Intellectual Capital
Network Structure
Groupthink
Middle Manager
44. Growing within the same business area
Importing
(Growth through)Concentration
Team Structure
Planning
45. The collective brainpower or shared knowledge of a workforce.
Strength Weakness Opportunity Threats
Intellectual Capital
Middle Manager
(Growth through)Concentration
46. The application of operant conditioning to influence human behaviour at work.
QWL (Quality of Worklife)
Lifelong Learning
Synergy
OBM (Organizational Business Modification)
47. Desire to establish and maintain good relations with people
Functional Chimney Problem
Information System
nAff
Human Skill
48. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Conceptual Skill
Satisficing Decision
Management Science
Transformational Change
49. Provides learning opportunities to acquire and improve job related skills
Corporate Strategy
Direction
Uncertain Environment
Training
50. Desire to do something better - solve problems - or to solve complex problems
Strength Weakness Opportunity Threats
OBM (Organizational Business Modification)
nAch
Crisis