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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The application of operant conditioning to influence human behaviour at work.
Reactive Change
nPower
Skill
OBM (Organizational Business Modification)
2. An unfulfilled physiological or psychological desire.
(Growth through) Diversification
Need
nPower
Psychological Contract
3. Provides learning opportunities to acquire and improve job related skills
Training
Lifelong Learning
Corporate Strategy
Exporting
4. The collective brainpower or shared knowledge of a workforce.
Technical Skill
Intellectual Capital
Team Structure
QWL (Quality of Worklife)
5. The phase during which a situation is prepared for change.
Refreezing
Unfreezing
(Growth through) Vertical Integration
Coaching
6. The ability to use a special proficiency or expertise in one's work.
Planning
Top Manager
Boundaryless Organizations
Technical Skill
7. Assigns early career employees as proteges to more senior ones
Mentoring
P Decision (Programmed)
Strategy
Planned Change
8. Local products are sold abroad
nPower
NP Decision (Non-Programmed)
BCG Matrix
Exporting
9. Use IT to collect - organize - and distribute data for use in decision making
Risk Environment
Fred Fiedler
Information System
Business Strategy
10. Strategies for simplifying decision-making
Uncertain Environment
Policy
Team Structure
Heuristics
11. A shifting network of strategic alliances that are engaged as needed
Reactive Change
Virtual Organization
Unfreezing
Systematic Thinking
12. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
NP Decision (Non-Programmed)
Risk Environment
Knowledge Worker
GCE (Glass Ceiling Effect)
13. Demonstrates through personal behavior the job performance expected of others
Decision
Training
Modeling
Procedure
14. Continuous learning from daily experiences and opportunities
Lifelong Learning
Performance effectiveness
Conceptual Skill
Innovation
15. Contingency Model - Task Oriented/Relationship Oriented
Synergy
Crisis
P Decision (Programmed)
Fred Fiedler
16. Results in a major and comprehensive redirection of the organization.
nPower
Importing
(Growth through)Concentration
Transformational Change
17. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Subsystem
Knowledge Worker
Boundaryless Organizations
Conceptual Skill
18. Approaches problems in a rational and analytical fashion.
Systematic Thinking
PC
Globalization
Information System
19. Identifies how a division or strategic business unit will compete in its product or service domain.
PC
Retrenchment Strategy
Action Research
Business Strategy
20. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Intellectual Capital
Law of Effect
Automation
Performance efficiency
21. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Fred Fiedler
Job Enrichment
QWL (Quality of Worklife)
Certain Environment
22. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Management Science
Boundaryless Organizations
Direction
Job Burnout
23. Found in job content - such as a sense of achievement - recognition - or personal growth.
Subsystem
Satisfier (factor)
Prejudice
Intuitive Thinking
24. Choosing the first satisfactory alternative that comes to attention
nAch
Escalating Commitment
GCE (Glass Ceiling Effect)
Satisficing Decision
25. Is a choice among possible alternative courses of action
Conceptual Skill
nAch
Decision
Groupthink
26. The worldwide interdependence of resource flows - product markets - and business competition.
Type A Personality
Globalization
QWL (Quality of Worklife)
Problem Solving
27. Is by acquisition of or investment in new and different business areas
Team Structure
(Growth through) Diversification
Accountability
Subsystem
28. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis
Controlling
Learning Organization
Telecommuting (flexiplace)
29. Desire to establish and maintain good relations with people
OBM (Organizational Business Modification)
Middle Manager
nAff
Business Strategy
30. Some whose knowledge is a critical asset to employers.
Budget
Unfreezing
Management Science
Knowledge Worker
31. Oversees the work of large departments or divisions.
Job Performance
Middle Manager
Core Competency
(Growth through)Concentration
32. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Top Manager
Middle Manager
Workforce Diversity
GCE (Glass Ceiling Effect)
33. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Exporting
Direction
Learning Organization
Fred Fiedler
34. The overall quality of human experiences in the workplace.
Functional Chimney Problem
Coaching
QWL (Quality of Worklife)
Conceptual Skill
35. The number of subordinates directly reporting to a manager
Team Structure
P Decision (Programmed)
SoC (Span of Control)
Groupthink
36. A standing plan that communicates guidelines for decisions and action
Policy
Prejudice
Reactive Change
Network Structure
37. Sets long-term direction for the total enterprise.
Training
Performance effectiveness
(Growth through) Diversification
Corporate Strategy
38. The quantity and quality of task accomplishment by an individual or group.
Strength Weakness Opportunity Threats
Job Performance
Conceptual Skill
Productivity
39. Links all persons with successively higher levels of authority.
Planning
Outsourcing
CoC (Chain of Command)
Learning Organization
40. Bends and adjusts existing ways to improve performance
Performance efficiency
Planning
OBM (Organizational Business Modification)
Incremental Change
41. Uses IT (information technology) to link with networks of outside suppliers and service contractors
nAff
Network Structure
Direction
Cross functional team
42. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Skill
Certain Environment
SoC (Span of Control)
Job Burnout
43. A plan that commits resources to projects or activities
Management Science
Budget
Telecommuting (flexiplace)
Escalating Commitment
44. Aligns the organization with anticipated future challenges.
Accountability
Retrenchment Strategy
Planned Change
Subsystem
45. Ability x Support x Effort
Procedure
BCG Matrix
Planning
Performance
46. The requirement to show performance results to a supervisor
Accountability
Functional Chimney Problem
Competitive Advantage
Manager
47. The process of taking a new idea and putting it into practice.
Innovation
Uncertain Environment
Organizing
Satisfier (factor)
48. A shared set of beliefs - values - and patterns of behavior common to a group of people
Team Structure
Culture
Satisfier (factor)
Strategy
49. The quantity and quality of work performance - with resource utilization considered.
Conceptual Skill
Coaching
Productivity
(Growth through) Vertical Integration
50. Uses mathmatical techniques to analyze and solve management problems.
Satisficing Decision
Leading
Training
Management Science