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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
GCE (Glass Ceiling Effect)
Skill
Uncertain Environment
Type A Personality
2. The set of expectations held by an individual about working relationships with the organization.
Team Structure
Conceptual Skill
OBM (Organizational Business Modification)
Psychological Contract
3. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Decision
Action Research
Fred Fiedler
Outsourcing
4. Expectancy x Instrumentality x Valence
Planned Change
Motivation
Certain Environment
nAch
5. Is an output measure of task or goal accomplishment
Lifelong Learning
Performance efficiency
Performance effectiveness
Synergy
6. Identifies how a division or strategic business unit will compete in its product or service domain.
Prejudice
Business Strategy
Incremental Change
Decision
7. The process of setting objectives and determining what should be done to accomplish them.
Planning
Reactive Change
Learning Organization
NP Decision (Non-Programmed)
8. Choosing the first satisfactory alternative that comes to attention
Refreezing
Productivity
Reactive Change
Satisficing Decision
9. A standing plan that communicates guidelines for decisions and action
Competitive Advantage
Technical Skill
Policy
Learning Organization
10. When a business function is contracted to an outside supplier
Knowledge Worker
Outsourcing
Heuristics
Risk Environment
11. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Retrenchment Strategy
Crisis
Culture
Law of Effect
12. Links all persons with successively higher levels of authority.
Network Structure
CoC (Chain of Command)
P Decision (Programmed)
Training
13. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Workforce Diversity
Intuitive Thinking
(Growth through)Concentration
Performance efficiency
14. Results in a major and comprehensive redirection of the organization.
Budget
GCE (Glass Ceiling Effect)
Transformational Change
Job Enrichment
15. Is a choice among possible alternative courses of action
Uncertain Environment
Telecommuting (flexiplace)
Cross functional team
Decision
16. Is the process of distributing and entrusting work to other persons.
Procedure
Delegation
Organizing
Outsourcing
17. Desire to control - influence - or to be responsible for other people
Information System
Job Performance
nPower
Boundaryless Organizations
18. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Accountability
Law of Effect
Corporate Strategy
Intuitive Thinking
19. The phase at which change is stabilized.
NP Decision (Non-Programmed)
Refreezing
Mentoring
Fred Fiedler
20. Continuous learning from daily experiences and opportunities
Corporate Strategy
Top Manager
Lifelong Learning
Systematic Thinking
21. The overall quality of human experiences in the workplace.
QWL (Quality of Worklife)
Exporting
Skill
OBM (Organizational Business Modification)
22. Bends and adjusts existing ways to improve performance
Incremental Change
Cross functional team
Virtual Organization
Mentoring
23. The tendancy to consider one's culture as superior to others
Exporting
Transformational Change
Subsystem
Ethnocentrism
24. The quantity and quality of task accomplishment by an individual or group.
Job Performance
Prejudice
Reactive Change
Importing
25. Approaches problems in a rational and analytical fashion.
Innovation
Unfreezing
Systematic Thinking
Coaching
26. Least Preferred Co-worker Scale
Certain Environment
Reactive Change
PC
Competitive Advantage
27. Making managerial decisions based on the situation; Management is not a science.
Modeling
Contingency Thinking
Team Structure
Competitive Advantage
28. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Problem Solving
Strength Weakness Opportunity Threats
Fred Fiedler
29. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Team Structure
Motivation
Conceptual Skill
nPower
30. A special strength that gives an organization a competitive advantage.
Core Competency
Satisficing Decision
QWL (Quality of Worklife)
Mentoring
31. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Heuristics
Team Structure
Policy
Boundaryless Organizations
32. The process of taking a new idea and putting it into practice.
Skill
Subsystem
Innovation
QWL (Quality of Worklife)
33. Involves reducing the scale of current operations
Team Structure
Retrenchment Strategy
Delegation
Planning
34. Desire to do something better - solve problems - or to solve complex problems
Crisis
Modeling
Contingency Thinking
nAch
35. The collective brainpower or shared knowledge of a workforce.
Systematic Thinking
Intellectual Capital
Corporate Strategy
Cross functional team
36. Guides activities within one specific area of operations.
P Decision (Programmed)
Functional Strategy
Problem Solving
Culture
37. The ability to translate knowledge into action that results in desired performance
Exporting
Skill
Conceptual Skill
Cross functional team
38. The process of measuring performance and taking action to ensure desired results
NP Decision (Non-Programmed)
Importing
Team Structure
Controlling
39. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
Type A Personality
(Growth through) Diversification
GCE (Glass Ceiling Effect)
40. Brings together members from different functional departments
SoC (Span of Control)
Job Performance
Cross functional team
Delegation
41. A person who supports and is responsible for the work of others.
SoC (Span of Control)
Manager
P Decision (Programmed)
CoC (Chain of Command)
42. Strategies for simplifying decision-making
Heuristics
Mentoring
Exporting
Culture
43. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Decision
Human Skill
Network Structure
Heuristics
44. A work unit or smaller component within a larger organization
Fred Fiedler
Automation
Subsystem
nAff
45. Offers complete information on possible action alternatives and their consequences.
Controlling
Certain Environment
Problem Solving
Refreezing
46. The application of operant conditioning to influence human behaviour at work.
Satisficing Decision
Heuristics
Crisis
OBM (Organizational Business Modification)
47. Is by acquiring suppliers and distributors
Fred Fiedler
OBM (Organizational Business Modification)
Exporting
(Growth through) Vertical Integration
48. An unfulfilled physiological or psychological desire.
Training
Unfreezing
Need
Crisis
49. Growing within the same business area
Strategy
Team Structure
(Growth through)Concentration
Crisis
50. Comes from operating in successful ways that are difficult to imitate.
Planned Change
Information System
Strength Weakness Opportunity Threats
Competitive Advantage