SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Refreezing
Modeling
Type A Personality
Boundaryless Organizations
2. Brings together members from different functional departments
Cross functional team
Ethics
Accountability
Information System
3. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Decision
Groupthink
Job Burnout
PC
4. The process of setting objectives and determining what should be done to accomplish them.
Unfreezing
Incremental Change
Planning
(Growth through) Diversification
5. The total mechanization of a job.
Automation
Fred Fiedler
nAch
Unfreezing
6. Involves identifying and taking action to resolve problems
Conceptual Skill
Problem Solving
Functional Chimney Problem
Job Enrichment
7. The application of operant conditioning to influence human behaviour at work.
OBM (Organizational Business Modification)
Middle Manager
Accountability
Lifelong Learning
8. Sets standards as to what is good or bad or right or wrong in ones conduct.
Ethics
Exporting
Refreezing
Prejudice
9. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Performance efficiency
Hygiene (factor)
Information System
Escalating Commitment
10. Growing within the same business area
(Growth through)Concentration
Cross functional team
Contingency Thinking
CoC (Chain of Command)
11. Oversees the work of large departments or divisions.
Incremental Change
Workforce Diversity
Middle Manager
Crisis
12. The overall quality of human experiences in the workplace.
Top Manager
Productivity
QWL (Quality of Worklife)
PC
13. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Satisfier (factor)
OBM (Organizational Business Modification)
Conceptual Skill
Mentoring
14. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Information System
Fred Fiedler
Globalization
Direction
15. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Coaching
Law of Effect
Team Structure
Management Science
16. The creation of a whole that is greater than the sum of its individual parts.
Strength Weakness Opportunity Threats
Technical Skill
Unfreezing
Synergy
17. Utilizes people - values - and systems to continously change and improve its performance.
Transformational Change
Fred Fiedler
Learning Organization
Synergy
18. Involves an experienced person offering performance advice to a less-experienced person
Ethics
Coaching
Delegation
Exporting
19. The continuation of a course of action even though it is not working
(Growth through) Vertical Integration
Hygiene (factor)
Escalating Commitment
Functional Chimney Problem
20. Involves reducing the scale of current operations
Unfreezing
Retrenchment Strategy
(Growth through) Diversification
NP Decision (Non-Programmed)
21. A person who supports and is responsible for the work of others.
Manager
Accountability
nPower
Reactive Change
22. The tendancy to consider one's culture as superior to others
Ethnocentrism
Telecommuting (flexiplace)
Boundaryless Organizations
Reactive Change
23. Demonstrates through personal behavior the job performance expected of others
(Growth through) Diversification
Modeling
NP Decision (Non-Programmed)
CoC (Chain of Command)
24. A special strength that gives an organization a competitive advantage.
Core Competency
Incremental Change
Corporate Strategy
Groupthink
25. The ability to work well in cooperation with other people.
Innovation
Knowledge Worker
Retrenchment Strategy
Human Skill
26. Offers complete information on possible action alternatives and their consequences.
Certain Environment
Job Enrichment
Decision
Problem Solving
27. The process of acquiring products abroad and selling them in domestic markets
Importing
Strength Weakness Opportunity Threats
Heuristics
Technical Skill
28. Bends and adjusts existing ways to improve performance
Hygiene (factor)
Planned Change
Incremental Change
Functional Strategy
29. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Knowledge Worker
Crisis
BCG Matrix
Hygiene (factor)
30. Is the process of distributing and entrusting work to other persons.
Delegation
Planned Change
nAch
Human Skill
31. Choosing the first satisfactory alternative that comes to attention
Intellectual Capital
Satisficing Decision
Motivation
Planning
32. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Modeling
Heuristics
Uncertain Environment
Coaching
33. A tendency for highly cohesive teams to lose their evaluative capabilities
Groupthink
Network Structure
SoC (Span of Control)
NP Decision (Non-Programmed)
34. The ability to translate knowledge into action that results in desired performance
OBM (Organizational Business Modification)
Intellectual Capital
GCE (Glass Ceiling Effect)
Skill
35. Is by acquisition of or investment in new and different business areas
Policy
Exporting
Functional Chimney Problem
(Growth through) Diversification
36. Responds to events as or after they occur.
Type A Personality
Certain Environment
NP Decision (Non-Programmed)
Reactive Change
37. Continuous learning from daily experiences and opportunities
Unfreezing
(Growth through)Concentration
Lifelong Learning
Fred Fiedler
38. Approaches problems in a flexible and spontaneous fashion.
Prejudice
Intuitive Thinking
Training
Coaching
39. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Action Research
Virtual Organization
QWL (Quality of Worklife)
Strategy
40. WOT
Satisfier (factor)
nAch
Strength Weakness Opportunity Threats
Action Research
41. Expectancy x Instrumentality x Valence
Manager
Motivation
Coaching
Law of Effect
42. Making managerial decisions based on the situation; Management is not a science.
Core Competency
Contingency Thinking
Reactive Change
Ethnocentrism
43. The phase at which change is stabilized.
Refreezing
GCE (Glass Ceiling Effect)
Incremental Change
BCG Matrix
44. The process of arousing enthusiasm and directing efforts towards organizational goals.
Leading
Ethnocentrism
Contingency Thinking
Groupthink
45. The process of taking a new idea and putting it into practice.
Innovation
Retrenchment Strategy
Contingency Thinking
(Growth through)Concentration
46. Desire to control - influence - or to be responsible for other people
Ethics
Middle Manager
nPower
Hygiene (factor)
47. Applying a solution from past experience to a routine problem
Middle Manager
Job Burnout
Telecommuting (flexiplace)
P Decision (Programmed)
48. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
P Decision (Programmed)
Crisis
Psychological Contract
Organizing
49. Desire to do something better - solve problems - or to solve complex problems
CoC (Chain of Command)
Cross functional team
nAch
Crisis
50. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
Strategy
Performance
Exporting
Telecommuting (flexiplace)