SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Guides activities within one specific area of operations.
Network Structure
Functional Strategy
Uncertain Environment
BCG Matrix
2. Involves working at home or other places using computer links to the office.
P Decision (Programmed)
Coaching
Telecommuting (flexiplace)
Performance efficiency
3. Approaches problems in a flexible and spontaneous fashion.
Technical Skill
Intuitive Thinking
nAff
Coaching
4. Responds to events as or after they occur.
Reactive Change
SoC (Span of Control)
Organizing
Globalization
5. Making managerial decisions based on the situation; Management is not a science.
Risk Environment
Contingency Thinking
Motivation
Performance effectiveness
6. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Unfreezing
Systematic Thinking
Organizing
Boundaryless Organizations
7. The continuation of a course of action even though it is not working
Synergy
Strategy
Escalating Commitment
Mentoring
8. An invisible barrier limiting the advancement of woman and minorities
Escalating Commitment
(Growth through)Concentration
GCE (Glass Ceiling Effect)
Globalization
9. The ability to use a special proficiency or expertise in one's work.
Technical Skill
PC
Productivity
nAff
10. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Risk Environment
Team Structure
Middle Manager
Planning
11. Use IT to collect - organize - and distribute data for use in decision making
Knowledge Worker
Intuitive Thinking
Prejudice
Information System
12. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Telecommuting (flexiplace)
Culture
CoC (Chain of Command)
Action Research
13. Comes from operating in successful ways that are difficult to imitate.
Core Competency
Contingency Thinking
Competitive Advantage
Performance effectiveness
14. The phase at which change is stabilized.
Functional Strategy
(Growth through) Vertical Integration
Refreezing
Modeling
15. Desire to do something better - solve problems - or to solve complex problems
nAch
Functional Chimney Problem
Intuitive Thinking
Productivity
16. The ability to translate knowledge into action that results in desired performance
Performance
Leading
Network Structure
Skill
17. The overall quality of human experiences in the workplace.
Heuristics
Human Skill
QWL (Quality of Worklife)
Job Performance
18. The phase during which a situation is prepared for change.
Human Skill
Transformational Change
Job Performance
Unfreezing
19. The total mechanization of a job.
Automation
Manager
Boundaryless Organizations
Subsystem
20. A person oriented towards extreme achievement - impatience - and perfectionism.
Incremental Change
PC
Strength Weakness Opportunity Threats
Type A Personality
21. Involves identifying and taking action to resolve problems
Management Science
Human Skill
Problem Solving
Importing
22. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Prejudice
Decision
Learning Organization
23. The application of operant conditioning to influence human behaviour at work.
Functional Chimney Problem
Direction
Coaching
OBM (Organizational Business Modification)
24. Oversees the work of large departments or divisions.
nAch
CoC (Chain of Command)
Leading
Middle Manager
25. A standing plan that communicates guidelines for decisions and action
Risk Environment
Corporate Strategy
(Growth through) Vertical Integration
Policy
26. Desire to establish and maintain good relations with people
Unfreezing
Corporate Strategy
Human Skill
nAff
27. A plan that commits resources to projects or activities
Satisfier (factor)
Outsourcing
Procedure
Budget
28. Results in a major and comprehensive redirection of the organization.
Planned Change
Transformational Change
Psychological Contract
Action Research
29. Identifies how a division or strategic business unit will compete in its product or service domain.
nAch
Decision
Business Strategy
Automation
30. WOT
Crisis
Strength Weakness Opportunity Threats
Risk Environment
Systematic Thinking
31. Found in job content - such as a sense of achievement - recognition - or personal growth.
Human Skill
Satisfier (factor)
Direction
Risk Environment
32. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Exporting
OBM (Organizational Business Modification)
Corporate Strategy
Job Enrichment
33. The quantity and quality of work performance - with resource utilization considered.
Strategy
Productivity
Contingency Thinking
nAff
34. The process of setting objectives and determining what should be done to accomplish them.
Coaching
(Growth through)Concentration
Fred Fiedler
Planning
35. Applies a specific solution crafted for a unique problem
NP Decision (Non-Programmed)
Law of Effect
Prejudice
Coaching
36. Ability x Support x Effort
Learning Organization
Hygiene (factor)
Performance
Information System
37. Uses mathmatical techniques to analyze and solve management problems.
Planning
SoC (Span of Control)
Risk Environment
Management Science
38. Assigns early career employees as proteges to more senior ones
Budget
Mentoring
Importing
SoC (Span of Control)
39. Brings together members from different functional departments
Cross functional team
Boundaryless Organizations
Performance efficiency
Organizing
40. Strategies for simplifying decision-making
Decision
Heuristics
Law of Effect
Innovation
41. Some whose knowledge is a critical asset to employers.
Performance efficiency
Satisficing Decision
Automation
Knowledge Worker
42. A measure of resource cost associated with goal accomplishment
(Growth through) Diversification
Performance efficiency
Type A Personality
Performance
43. A shared set of beliefs - values - and patterns of behavior common to a group of people
Team Structure
Satisficing Decision
Performance efficiency
Culture
44. A person who supports and is responsible for the work of others.
Manager
Skill
Intellectual Capital
PC
45. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Workforce Diversity
GCE (Glass Ceiling Effect)
Psychological Contract
Motivation
46. Is a choice among possible alternative courses of action
nPower
Decision
GCE (Glass Ceiling Effect)
Need
47. Bends and adjusts existing ways to improve performance
Functional Chimney Problem
Action Research
Incremental Change
Accountability
48. A lack of communication and coordination across functions.
Functional Chimney Problem
Direction
Ethnocentrism
Automation
49. Expectancy x Instrumentality x Valence
Manager
Motivation
Workforce Diversity
Culture
50. Is an output measure of task or goal accomplishment
Job Enrichment
Performance effectiveness
Modeling
Training