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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability x Support x Effort
Workforce Diversity
Innovation
Performance
Planned Change
2. A measure of resource cost associated with goal accomplishment
Skill
Ethnocentrism
nAch
Performance efficiency
3. When a business function is contracted to an outside supplier
Delegation
Satisficing Decision
Outsourcing
Coaching
4. The application of operant conditioning to influence human behaviour at work.
Strategy
Motivation
OBM (Organizational Business Modification)
Intuitive Thinking
5. Uses IT (information technology) to link with networks of outside suppliers and service contractors
Modeling
Network Structure
nAff
Crisis
6. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Coaching
Management Science
P Decision (Programmed)
Organizing
7. WOT
Functional Strategy
Strength Weakness Opportunity Threats
Strategy
Heuristics
8. The total mechanization of a job.
Importing
Subsystem
Controlling
Automation
9. A work unit or smaller component within a larger organization
Planned Change
Exporting
Performance effectiveness
Subsystem
10. Involves reducing the scale of current operations
Retrenchment Strategy
Skill
Delegation
Satisfier (factor)
11. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
Training
Problem Solving
Job Performance
Risk Environment
12. Provides learning opportunities to acquire and improve job related skills
Policy
Incremental Change
Training
Knowledge Worker
13. A shifting network of strategic alliances that are engaged as needed
Virtual Organization
Telecommuting (flexiplace)
Manager
Culture
14. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Boundaryless Organizations
Strength Weakness Opportunity Threats
Systematic Thinking
Functional Chimney Problem
15. The display of negative - irrational attitudes toward woman or minorities.
Prejudice
nAff
Information System
NP Decision (Non-Programmed)
16. Approaches problems in a flexible and spontaneous fashion.
Risk Environment
Crisis
Intuitive Thinking
Uncertain Environment
17. Desire to do something better - solve problems - or to solve complex problems
Intellectual Capital
nAch
Business Strategy
Top Manager
18. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Unfreezing
Management Science
Crisis
Delegation
19. Aligns the organization with anticipated future challenges.
Planned Change
Procedure
Groupthink
Job Enrichment
20. Sets long-term direction for the total enterprise.
CoC (Chain of Command)
Refreezing
Direction
Corporate Strategy
21. Results in a major and comprehensive redirection of the organization.
Top Manager
GCE (Glass Ceiling Effect)
Technical Skill
Transformational Change
22. Offers complete information on possible action alternatives and their consequences.
Mentoring
Certain Environment
Contingency Thinking
Globalization
23. Involves identifying and taking action to resolve problems
Top Manager
Problem Solving
Prejudice
Planning
24. The continuation of a course of action even though it is not working
Lifelong Learning
Accountability
Hygiene (factor)
Escalating Commitment
25. The phase at which change is stabilized.
Manager
Learning Organization
Prejudice
Refreezing
26. The tendancy to consider one's culture as superior to others
Ethnocentrism
Crisis
Learning Organization
PC
27. An unfulfilled physiological or psychological desire.
(Growth through) Vertical Integration
Ethnocentrism
Need
CoC (Chain of Command)
28. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Subsystem
Top Manager
Heuristics
BCG Matrix
29. Responds to events as or after they occur.
Information System
CoC (Chain of Command)
Reactive Change
Job Burnout
30. Sets standards as to what is good or bad or right or wrong in ones conduct.
Intuitive Thinking
Ethics
Crisis
Conceptual Skill
31. The process of taking a new idea and putting it into practice.
Innovation
Performance effectiveness
Performance efficiency
Synergy
32. The ability to use a special proficiency or expertise in one's work.
Conceptual Skill
Skill
Technical Skill
Performance
33. Is a choice among possible alternative courses of action
Need
Globalization
Technical Skill
Decision
34. Assigns early career employees as proteges to more senior ones
Middle Manager
Type A Personality
Virtual Organization
Mentoring
35. Contingency Model - Task Oriented/Relationship Oriented
Fred Fiedler
Subsystem
Mentoring
Corporate Strategy
36. Desire to establish and maintain good relations with people
Organizing
Planning
Synergy
nAff
37. Identifies how a division or strategic business unit will compete in its product or service domain.
Business Strategy
Competitive Advantage
Type A Personality
Synergy
38. Involves an experienced person offering performance advice to a less-experienced person
Coaching
Contingency Thinking
Hygiene (factor)
Law of Effect
39. Guides the performance of the organization as a whole or of one of its major parts.
Cross functional team
nPower
Organizing
Top Manager
40. Oversees the work of large departments or divisions.
Middle Manager
Top Manager
Leading
Escalating Commitment
41. Applies a specific solution crafted for a unique problem
Strength Weakness Opportunity Threats
Lifelong Learning
NP Decision (Non-Programmed)
nAff
42. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Fred Fiedler
(Growth through) Vertical Integration
Job Enrichment
Functional Strategy
43. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Unfreezing
Job Burnout
Culture
Hygiene (factor)
44. The requirement to show performance results to a supervisor
Accountability
Intuitive Thinking
Refreezing
Law of Effect
45. Choosing the first satisfactory alternative that comes to attention
Controlling
Satisficing Decision
Job Performance
Prejudice
46. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Globalization
Workforce Diversity
Systematic Thinking
Certain Environment
47. Is by acquisition of or investment in new and different business areas
Technical Skill
(Growth through) Diversification
Top Manager
Ethnocentrism
48. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Budget
Hygiene (factor)
Strategy
Competitive Advantage
49. Found in job content - such as a sense of achievement - recognition - or personal growth.
Direction
Satisficing Decision
Satisfier (factor)
nAff
50. The set of expectations held by an individual about working relationships with the organization.
Subsystem
QWL (Quality of Worklife)
Psychological Contract
Exporting