SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Top Manager
Transformational Change
Productivity
2. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
SoC (Span of Control)
BCG Matrix
GCE (Glass Ceiling Effect)
3. The quantity and quality of task accomplishment by an individual or group.
Job Performance
Core Competency
Information System
Planning
4. Applying a solution from past experience to a routine problem
Performance effectiveness
P Decision (Programmed)
Core Competency
Mentoring
5. Oversees the work of large departments or divisions.
Innovation
Transformational Change
Workforce Diversity
Middle Manager
6. Identifies how a division or strategic business unit will compete in its product or service domain.
Core Competency
Strategy
Psychological Contract
Business Strategy
7. Local products are sold abroad
Subsystem
Exporting
Human Skill
(Growth through) Vertical Integration
8. Involves an experienced person offering performance advice to a less-experienced person
Contingency Thinking
Management Science
GCE (Glass Ceiling Effect)
Coaching
9. A lack of communication and coordination across functions.
SoC (Span of Control)
nAch
Fred Fiedler
Functional Chimney Problem
10. The set of expectations held by an individual about working relationships with the organization.
Psychological Contract
Performance
Motivation
PC
11. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Reactive Change
Budget
Leading
Conceptual Skill
12. Is by acquisition of or investment in new and different business areas
(Growth through) Diversification
Retrenchment Strategy
Importing
NP Decision (Non-Programmed)
13. The process of arousing enthusiasm and directing efforts towards organizational goals.
Corporate Strategy
Human Skill
Leading
CoC (Chain of Command)
14. The ability to work well in cooperation with other people.
Middle Manager
Human Skill
Planned Change
Exporting
15. Uses permanent and temporary cross-functional teams to improve lateral relations
Innovation
Team Structure
Functional Chimney Problem
Synergy
16. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Exporting
Boundaryless Organizations
Management Science
Job Performance
17. Expectancy x Instrumentality x Valence
Motivation
P Decision (Programmed)
Escalating Commitment
Learning Organization
18. The creation of a whole that is greater than the sum of its individual parts.
Team Structure
Synergy
Functional Strategy
Modeling
19. Ability x Support x Effort
Organizing
Modeling
Planned Change
Performance
20. Comes from operating in successful ways that are difficult to imitate.
Incremental Change
QWL (Quality of Worklife)
Unfreezing
Competitive Advantage
21. An invisible barrier limiting the advancement of woman and minorities
Core Competency
GCE (Glass Ceiling Effect)
Action Research
Need
22. The process of taking a new idea and putting it into practice.
Ethnocentrism
Contingency Thinking
(Growth through) Diversification
Innovation
23. Desire to do something better - solve problems - or to solve complex problems
Unfreezing
Innovation
Manager
nAch
24. The display of negative - irrational attitudes toward woman or minorities.
Prejudice
Need
Risk Environment
Refreezing
25. Some whose knowledge is a critical asset to employers.
Accountability
Knowledge Worker
(Growth through)Concentration
Incremental Change
26. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Certain Environment
Hygiene (factor)
Human Skill
Job Performance
27. The worldwide interdependence of resource flows - product markets - and business competition.
Budget
Team Structure
Globalization
Organizing
28. The collective brainpower or shared knowledge of a workforce.
Intellectual Capital
Planning
Planned Change
Exporting
29. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
NP Decision (Non-Programmed)
Uncertain Environment
Unfreezing
Telecommuting (flexiplace)
30. The process of setting objectives and determining what should be done to accomplish them.
(Growth through)Concentration
Middle Manager
Leading
Planning
31. Assigns early career employees as proteges to more senior ones
Refreezing
Skill
Technical Skill
Mentoring
32. Involves reducing the scale of current operations
Retrenchment Strategy
Knowledge Worker
Telecommuting (flexiplace)
OBM (Organizational Business Modification)
33. The quantity and quality of work performance - with resource utilization considered.
Boundaryless Organizations
Productivity
Contingency Thinking
Technical Skill
34. When a business function is contracted to an outside supplier
BCG Matrix
Law of Effect
Performance
Outsourcing
35. The process of measuring performance and taking action to ensure desired results
Need
Decision
P Decision (Programmed)
Controlling
36. Least Preferred Co-worker Scale
PC
Network Structure
Virtual Organization
Globalization
37. The tendancy to consider one's culture as superior to others
Performance
Escalating Commitment
Ethnocentrism
Corporate Strategy
38. Choosing the first satisfactory alternative that comes to attention
Satisficing Decision
Business Strategy
Modeling
Direction
39. A shifting network of strategic alliances that are engaged as needed
Escalating Commitment
Risk Environment
Virtual Organization
Satisfier (factor)
40. Involves identifying and taking action to resolve problems
Functional Strategy
Performance
Problem Solving
Modeling
41. Contingency Model - Task Oriented/Relationship Oriented
Refreezing
Reactive Change
nAch
Fred Fiedler
42. The ability to use a special proficiency or expertise in one's work.
Ethics
Technical Skill
Groupthink
Reactive Change
43. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
OBM (Organizational Business Modification)
Law of Effect
P Decision (Programmed)
Risk Environment
44. Uses mathmatical techniques to analyze and solve management problems.
Management Science
SoC (Span of Control)
Law of Effect
Systematic Thinking
45. A person oriented towards extreme achievement - impatience - and perfectionism.
Strength Weakness Opportunity Threats
Type A Personality
Job Performance
Law of Effect
46. Approaches problems in a flexible and spontaneous fashion.
Intuitive Thinking
Competitive Advantage
Satisfier (factor)
Manager
47. A person who supports and is responsible for the work of others.
Innovation
Competitive Advantage
Manager
Automation
48. Sets long-term direction for the total enterprise.
Need
Motivation
GCE (Glass Ceiling Effect)
Corporate Strategy
49. The ability to translate knowledge into action that results in desired performance
Manager
Modeling
Virtual Organization
Skill
50. A work unit or smaller component within a larger organization
Workforce Diversity
Heuristics
Subsystem
Strength Weakness Opportunity Threats