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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Sets long-term direction for the total enterprise.
CoC (Chain of Command)
Training
Transformational Change
Corporate Strategy
2. The ability to work well in cooperation with other people.
Automation
Action Research
SoC (Span of Control)
Human Skill
3. The phase during which a situation is prepared for change.
Synergy
Business Strategy
Middle Manager
Unfreezing
4. Utilizes people - values - and systems to continously change and improve its performance.
Controlling
Strategy
Cross functional team
Learning Organization
5. The collective brainpower or shared knowledge of a workforce.
Intellectual Capital
Crisis
Controlling
Mentoring
6. Use IT to collect - organize - and distribute data for use in decision making
Unfreezing
Productivity
Information System
Business Strategy
7. The requirement to show performance results to a supervisor
Heuristics
Accountability
Management Science
Job Burnout
8. Approaches problems in a flexible and spontaneous fashion.
OBM (Organizational Business Modification)
Competitive Advantage
Intuitive Thinking
Innovation
9. Involves reducing the scale of current operations
Retrenchment Strategy
Functional Strategy
Job Burnout
Performance efficiency
10. Assigns early career employees as proteges to more senior ones
Organizing
Conceptual Skill
Mentoring
Functional Chimney Problem
11. The ability to use a special proficiency or expertise in one's work.
Technical Skill
Incremental Change
Unfreezing
(Growth through) Vertical Integration
12. Is by acquiring suppliers and distributors
Crisis
Core Competency
Cross functional team
(Growth through) Vertical Integration
13. Continuous learning from daily experiences and opportunities
Prejudice
Systematic Thinking
Lifelong Learning
Virtual Organization
14. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Hygiene (factor)
Contingency Thinking
Systematic Thinking
Coaching
15. Involves an experienced person offering performance advice to a less-experienced person
Certain Environment
Motivation
Coaching
Conceptual Skill
16. Found in job content - such as a sense of achievement - recognition - or personal growth.
Performance efficiency
(Growth through) Diversification
Systematic Thinking
Satisfier (factor)
17. A collaborative process of collecting data - using it for action planning - and evaluating the results.
Core Competency
nPower
Action Research
Network Structure
18. Offers complete information on possible action alternatives and their consequences.
Performance effectiveness
Team Structure
Certain Environment
Organizing
19. The quantity and quality of task accomplishment by an individual or group.
Job Performance
Prejudice
Middle Manager
Crisis
20. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Functional Chimney Problem
Job Enrichment
Job Burnout
Systematic Thinking
21. The process of setting objectives and determining what should be done to accomplish them.
Lifelong Learning
Planning
Delegation
Productivity
22. Making managerial decisions based on the situation; Management is not a science.
Workforce Diversity
Psychological Contract
Contingency Thinking
Problem Solving
23. Expectancy x Instrumentality x Valence
CoC (Chain of Command)
Top Manager
Motivation
Competitive Advantage
24. The tendancy to consider one's culture as superior to others
Modeling
Ethnocentrism
Satisficing Decision
Functional Chimney Problem
25. Applies a specific solution crafted for a unique problem
Human Skill
Job Performance
Productivity
NP Decision (Non-Programmed)
26. The creation of a whole that is greater than the sum of its individual parts.
Functional Chimney Problem
QWL (Quality of Worklife)
CoC (Chain of Command)
Synergy
27. Identifies how a division or strategic business unit will compete in its product or service domain.
Business Strategy
Satisfier (factor)
Transformational Change
GCE (Glass Ceiling Effect)
28. Growing within the same business area
(Growth through) Vertical Integration
Culture
(Growth through)Concentration
PC
29. The phase at which change is stabilized.
Culture
Controlling
Refreezing
Lifelong Learning
30. Guides activities within one specific area of operations.
Direction
P Decision (Programmed)
Functional Strategy
Telecommuting (flexiplace)
31. The overall quality of human experiences in the workplace.
QWL (Quality of Worklife)
Exporting
Performance effectiveness
Action Research
32. An invisible barrier limiting the advancement of woman and minorities
Accountability
GCE (Glass Ceiling Effect)
PC
Outsourcing
33. Comes from operating in successful ways that are difficult to imitate.
Job Burnout
QWL (Quality of Worklife)
Competitive Advantage
Top Manager
34. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Job Enrichment
Outsourcing
PC
35. A special strength that gives an organization a competitive advantage.
Core Competency
nPower
Outsourcing
Business Strategy
36. The application of operant conditioning to influence human behaviour at work.
OBM (Organizational Business Modification)
Reactive Change
Satisfier (factor)
Importing
37. Responds to events as or after they occur.
Job Enrichment
Procedure
Reactive Change
Competitive Advantage
38. The display of negative - irrational attitudes toward woman or minorities.
Type A Personality
Automation
Lifelong Learning
Prejudice
39. Local products are sold abroad
Information System
Psychological Contract
Exporting
nAff
40. The quantity and quality of work performance - with resource utilization considered.
Globalization
Action Research
Productivity
Strength Weakness Opportunity Threats
41. A measure of resource cost associated with goal accomplishment
P Decision (Programmed)
Job Enrichment
Performance efficiency
Certain Environment
42. The ability to think analytically and solve complex problems to the benefit of everyone involved.
Conceptual Skill
Satisfier (factor)
Type A Personality
Globalization
43. A lack of communication and coordination across functions.
Functional Chimney Problem
Conceptual Skill
Culture
Skill
44. Desire to do something better - solve problems - or to solve complex problems
Heuristics
Lifelong Learning
Controlling
nAch
45. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Virtual Organization
Law of Effect
Subsystem
Globalization
46. Guides the performance of the organization as a whole or of one of its major parts.
Boundaryless Organizations
GCE (Glass Ceiling Effect)
Prejudice
Top Manager
47. The process of arousing enthusiasm and directing efforts towards organizational goals.
BCG Matrix
Satisfier (factor)
Leading
Ethnocentrism
48. Oversees the work of large departments or divisions.
Technical Skill
Need
Middle Manager
Network Structure
49. Involves working at home or other places using computer links to the office.
Telecommuting (flexiplace)
Retrenchment Strategy
Transformational Change
Subsystem
50. A work unit or smaller component within a larger organization
Subsystem
Direction
Psychological Contract
Satisfier (factor)