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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Offers complete information on possible action alternatives and their consequences.
Organizing
Certain Environment
Ethnocentrism
Subsystem
2. Found in job context - such as working conditions - interpersonal relations - organizational policies - and salary.
Hygiene (factor)
Modeling
Information System
Performance effectiveness
3. The application of operant conditioning to influence human behaviour at work.
Risk Environment
Prejudice
OBM (Organizational Business Modification)
Contingency Thinking
4. A work unit or smaller component within a larger organization
P Decision (Programmed)
Intuitive Thinking
Subsystem
nAch
5. Demonstrates through personal behavior the job performance expected of others
Importing
nAff
Job Burnout
Modeling
6. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
NP Decision (Non-Programmed)
Exporting
Training
Organizing
7. Comes from operating in successful ways that are difficult to imitate.
Planning
Corporate Strategy
Competitive Advantage
Importing
8. Involves reducing the scale of current operations
Incremental Change
Retrenchment Strategy
CoC (Chain of Command)
Prejudice
9. Is a choice among possible alternative courses of action
Job Performance
Decision
GCE (Glass Ceiling Effect)
Information System
10. Continuous learning from daily experiences and opportunities
Lifelong Learning
Transformational Change
Workforce Diversity
BCG Matrix
11. Applies a specific solution crafted for a unique problem
Problem Solving
NP Decision (Non-Programmed)
CoC (Chain of Command)
Coaching
12. A shifting network of strategic alliances that are engaged as needed
Unfreezing
Subsystem
Virtual Organization
nAff
13. A lack of communication and coordination across functions.
Incremental Change
Competitive Advantage
Functional Chimney Problem
Escalating Commitment
14. Making managerial decisions based on the situation; Management is not a science.
nPower
Exporting
Accountability
Contingency Thinking
15. Guides the performance of the organization as a whole or of one of its major parts.
Leading
Contingency Thinking
Top Manager
Management Science
16. Found in job content - such as a sense of achievement - recognition - or personal growth.
Uncertain Environment
Satisficing Decision
Telecommuting (flexiplace)
Satisfier (factor)
17. The process of arousing enthusiasm and directing efforts towards organizational goals.
Action Research
Escalating Commitment
Leading
P Decision (Programmed)
18. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Systematic Thinking
Boundaryless Organizations
Network Structure
Direction
19. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Telecommuting (flexiplace)
Psychological Contract
Job Performance
20. Assigns early career employees as proteges to more senior ones
Mentoring
Telecommuting (flexiplace)
(Growth through)Concentration
Productivity
21. Sets long-term direction for the total enterprise.
Globalization
Corporate Strategy
Cross functional team
Manager
22. The requirement to show performance results to a supervisor
Budget
Accountability
Automation
Heuristics
23. The set of expectations held by an individual about working relationships with the organization.
Coaching
OBM (Organizational Business Modification)
Automation
Psychological Contract
24. Provides learning opportunities to acquire and improve job related skills
Training
Groupthink
Conceptual Skill
Satisficing Decision
25. The ability to translate knowledge into action that results in desired performance
Skill
Functional Chimney Problem
Telecommuting (flexiplace)
(Growth through) Vertical Integration
26. Least Preferred Co-worker Scale
Law of Effect
PC
Core Competency
(Growth through)Concentration
27. Links all persons with successively higher levels of authority.
Training
Satisficing Decision
CoC (Chain of Command)
Culture
28. A shared set of beliefs - values - and patterns of behavior common to a group of people
Groupthink
Culture
Motivation
Automation
29. Guides activities within one specific area of operations.
Information System
OBM (Organizational Business Modification)
Direction
Functional Strategy
30. The total mechanization of a job.
Automation
(Growth through) Diversification
Intellectual Capital
(Growth through) Vertical Integration
31. Contingency Model - Task Oriented/Relationship Oriented
Team Structure
Fred Fiedler
Exporting
nAff
32. The tendancy to consider one's culture as superior to others
Ethnocentrism
Network Structure
Skill
Technical Skill
33. The phase during which a situation is prepared for change.
Heuristics
Unfreezing
Job Burnout
Risk Environment
34. The collective brainpower or shared knowledge of a workforce.
Intellectual Capital
Functional Chimney Problem
Exporting
Escalating Commitment
35. Uses permanent and temporary cross-functional teams to improve lateral relations
Transformational Change
Innovation
Telecommuting (flexiplace)
Team Structure
36. Responds to events as or after they occur.
Core Competency
Accountability
Reactive Change
Escalating Commitment
37. A measure of resource cost associated with goal accomplishment
Performance efficiency
Need
QWL (Quality of Worklife)
Satisficing Decision
38. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Workforce Diversity
Human Skill
GCE (Glass Ceiling Effect)
Transformational Change
39. Oversees the work of large departments or divisions.
Psychological Contract
Ethics
Middle Manager
Telecommuting (flexiplace)
40. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Unfreezing
Certain Environment
Law of Effect
Organizing
41. Eliminates internal boundaries among internal boundaries among parts and external boundaries with the external enviroment.
Skill
P Decision (Programmed)
Boundaryless Organizations
Conceptual Skill
42. The ability to work well in cooperation with other people.
Refreezing
Knowledge Worker
Direction
Human Skill
43. Growing within the same business area
nAff
(Growth through)Concentration
Leading
Hygiene (factor)
44. Results in a major and comprehensive redirection of the organization.
Synergy
Transformational Change
Groupthink
Cross functional team
45. The worldwide interdependence of resource flows - product markets - and business competition.
Globalization
Unfreezing
Skill
Ethics
46. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Subsystem
CoC (Chain of Command)
Crisis
Retrenchment Strategy
47. The number of subordinates directly reporting to a manager
(Growth through) Diversification
Uncertain Environment
Cross functional team
SoC (Span of Control)
48. Desire to do something better - solve problems - or to solve complex problems
SoC (Span of Control)
nAch
Network Structure
nAff
49. A comprehensive plan guiding resource allocation to achieve long-term organizational goals.
nAff
Strategy
Performance effectiveness
Risk Environment
50. Expectancy x Instrumentality x Valence
Motivation
Problem Solving
Performance
Action Research