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Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The set of expectations held by an individual about working relationships with the organization.
Globalization
Psychological Contract
Decision
Workforce Diversity
2. Expectancy x Instrumentality x Valence
Technical Skill
Team Structure
Fred Fiedler
Motivation
3. Desire to establish and maintain good relations with people
(Growth through) Vertical Integration
Learning Organization
nAff
Satisfier (factor)
4. A standing plan that communicates guidelines for decisions and action
NP Decision (Non-Programmed)
Psychological Contract
Policy
Workforce Diversity
5. Continuous learning from daily experiences and opportunities
(Growth through) Diversification
Lifelong Learning
Action Research
Human Skill
6. Guides the performance of the organization as a whole or of one of its major parts.
GCE (Glass Ceiling Effect)
Unfreezing
Management Science
Top Manager
7. The continuation of a course of action even though it is not working
Lifelong Learning
Escalating Commitment
Telecommuting (flexiplace)
Incremental Change
8. Utilizes people - values - and systems to continously change and improve its performance.
Learning Organization
Refreezing
Job Enrichment
CoC (Chain of Command)
9. Making managerial decisions based on the situation; Management is not a science.
Contingency Thinking
Training
Decision
Escalating Commitment
10. Assigns early career employees as proteges to more senior ones
Intellectual Capital
Mentoring
Telecommuting (flexiplace)
Uncertain Environment
11. A person oriented towards extreme achievement - impatience - and perfectionism.
Accountability
Exporting
Type A Personality
Human Skill
12. An invisible barrier limiting the advancement of woman and minorities
Transformational Change
GCE (Glass Ceiling Effect)
Controlling
Globalization
13. WOT
Escalating Commitment
Strength Weakness Opportunity Threats
Reactive Change
Action Research
14. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Crisis
Workforce Diversity
Core Competency
Intellectual Capital
15. The process of acquiring products abroad and selling them in domestic markets
Problem Solving
Middle Manager
Importing
Functional Strategy
16. A person who supports and is responsible for the work of others.
nAch
Virtual Organization
Human Skill
Manager
17. Desire to control - influence - or to be responsible for other people
Corporate Strategy
nPower
Policy
Coaching
18. When a business function is contracted to an outside supplier
Outsourcing
Network Structure
Middle Manager
Human Skill
19. Involves working at home or other places using computer links to the office.
Psychological Contract
Telecommuting (flexiplace)
Ethnocentrism
Organizing
20. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Systematic Thinking
(Growth through) Diversification
Job Burnout
Corporate Strategy
21. Is a choice among possible alternative courses of action
GCE (Glass Ceiling Effect)
Unfreezing
Accountability
Decision
22. Guides activities within one specific area of operations.
Cross functional team
Technical Skill
Functional Strategy
Learning Organization
23. A measure of resource cost associated with goal accomplishment
Subsystem
Performance efficiency
Innovation
Functional Chimney Problem
24. Involves reducing the scale of current operations
Organizing
Fred Fiedler
Certain Environment
Retrenchment Strategy
25. Boston Consulting Group - analyzes business opportunities according to market growth rate and market share
Performance effectiveness
Type A Personality
Motivation
BCG Matrix
26. Choosing the first satisfactory alternative that comes to attention
Importing
Organizing
Satisficing Decision
OBM (Organizational Business Modification)
27. Demonstrates through personal behavior the job performance expected of others
Procedure
Contingency Thinking
Modeling
Prejudice
28. Oversees the work of large departments or divisions.
Manager
Middle Manager
Heuristics
Information System
29. Found in job content - such as a sense of achievement - recognition - or personal growth.
Hygiene (factor)
Intuitive Thinking
Satisfier (factor)
Procedure
30. Is the process of distributing and entrusting work to other persons.
Performance
Decision
Delegation
Conceptual Skill
31. The overall quality of human experiences in the workplace.
CoC (Chain of Command)
Middle Manager
QWL (Quality of Worklife)
nAff
32. Growing within the same business area
PC
Uncertain Environment
(Growth through)Concentration
Strength Weakness Opportunity Threats
33. The application of operant conditioning to influence human behaviour at work.
Network Structure
OBM (Organizational Business Modification)
Strength Weakness Opportunity Threats
Productivity
34. The number of subordinates directly reporting to a manager
SoC (Span of Control)
Competitive Advantage
Hygiene (factor)
Culture
35. A shifting network of strategic alliances that are engaged as needed
Technical Skill
Certain Environment
Decision
Virtual Organization
36. Lacks complete information but offers 'probabillities' of the likely outcomes for possible action alternatives.
GCE (Glass Ceiling Effect)
Job Performance
Risk Environment
Top Manager
37. The ability to translate knowledge into action that results in desired performance
Procedure
Skill
GCE (Glass Ceiling Effect)
Uncertain Environment
38. The collective brainpower or shared knowledge of a workforce.
Human Skill
Intellectual Capital
Telecommuting (flexiplace)
(Growth through) Vertical Integration
39. A lack of communication and coordination across functions.
Innovation
Functional Chimney Problem
Strength Weakness Opportunity Threats
Management Science
40. Links all persons with successively higher levels of authority.
Job Burnout
CoC (Chain of Command)
Planned Change
nPower
41. The phase at which change is stabilized.
Refreezing
NP Decision (Non-Programmed)
Workforce Diversity
Learning Organization
42. The phase during which a situation is prepared for change.
Knowledge Worker
Team Structure
Unfreezing
Productivity
43. Comes from operating in successful ways that are difficult to imitate.
Team Structure
Need
Telecommuting (flexiplace)
Competitive Advantage
44. Aligns the organization with anticipated future challenges.
Planned Change
Manager
Skill
Budget
45. Approaches problems in a rational and analytical fashion.
(Growth through) Diversification
Ethics
Motivation
Systematic Thinking
46. Is an output measure of task or goal accomplishment
Functional Chimney Problem
Management Science
Performance effectiveness
nAch
47. The total mechanization of a job.
Transformational Change
Groupthink
Automation
(Growth through) Diversification
48. Ability x Support x Effort
Performance
Job Enrichment
Importing
Performance effectiveness
49. Motivation Accounts for the level - ___________- and persistence of effort expended at work.
Law of Effect
Need
Direction
Management Science
50. Identifies how a division or strategic business unit will compete in its product or service domain.
Network Structure
Psychological Contract
Business Strategy
Information System