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Test your basic knowledge |
Business Leadership
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Approaches problems in a flexible and spontaneous fashion.
BCG Matrix
Intuitive Thinking
Certain Environment
Cross functional team
2. An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Fred Fiedler
Psychological Contract
Transformational Change
Crisis
3. Brings together members from different functional departments
Strategy
Transformational Change
Performance effectiveness
Cross functional team
4. Some whose knowledge is a critical asset to employers.
Heuristics
Technical Skill
PC
Knowledge Worker
5. The process of assigning tasks - allocating resources - and arranging activities to implement plans.
Organizing
BCG Matrix
Outsourcing
Globalization
6. Guides the performance of the organization as a whole or of one of its major parts.
Performance efficiency
Top Manager
Modeling
Decision
7. Lacking so much information that it is difficult to assign probabilities to the outcomes of alternatives.
Synergy
Coaching
Intellectual Capital
Uncertain Environment
8. The set of expectations held by an individual about working relationships with the organization.
Workforce Diversity
Satisficing Decision
Psychological Contract
Mentoring
9. A shared set of beliefs - values - and patterns of behavior common to a group of people
Ethnocentrism
Culture
Job Performance
Business Strategy
10. The continuation of a course of action even though it is not working
Escalating Commitment
Ethics
Contingency Thinking
Certain Environment
11. Comes from operating in successful ways that are difficult to imitate.
Team Structure
Competitive Advantage
Exporting
Leading
12. A standing plan that communicates guidelines for decisions and action
Motivation
Mentoring
Policy
OBM (Organizational Business Modification)
13. The collective brainpower or shared knowledge of a workforce.
(Growth through)Concentration
Ethics
Intellectual Capital
Conceptual Skill
14. A standing plan that precisely describes what actions are to be taken in specific situations
Procedure
Crisis
Decision
Incremental Change
15. Applies a specific solution crafted for a unique problem
OBM (Organizational Business Modification)
NP Decision (Non-Programmed)
Incremental Change
Leading
16. Aligns the organization with anticipated future challenges.
Planned Change
Information System
Competitive Advantage
P Decision (Programmed)
17. The process of acquiring products abroad and selling them in domestic markets
Refreezing
Certain Environment
Exporting
Importing
18. Local products are sold abroad
Performance
Human Skill
Exporting
Knowledge Worker
19. Continuous learning from daily experiences and opportunities
Ethnocentrism
Groupthink
Middle Manager
Lifelong Learning
20. Contingency Model - Task Oriented/Relationship Oriented
Psychological Contract
Fred Fiedler
Exporting
Direction
21. Increases job depth by adding work planning and evaluating duties normally performed by the supervisor.
Job Enrichment
NP Decision (Non-Programmed)
Heuristics
Crisis
22. Behaviour followed by pleasant consequences is like to be repeated; behaviour followed by unpleasant work conditions is not.
Law of Effect
GCE (Glass Ceiling Effect)
Functional Strategy
Unfreezing
23. Choosing the first satisfactory alternative that comes to attention
Performance
Controlling
CoC (Chain of Command)
Satisficing Decision
24. The process of taking a new idea and putting it into practice.
Action Research
Innovation
Exporting
SoC (Span of Control)
25. The phase during which a situation is prepared for change.
Job Burnout
Planning
Training
Unfreezing
26. Responds to events as or after they occur.
Reactive Change
Importing
Hygiene (factor)
Groupthink
27. Least Preferred Co-worker Scale
Coaching
Knowledge Worker
PC
nPower
28. Involves identifying and taking action to resolve problems
Problem Solving
Job Burnout
Direction
Reactive Change
29. Expectancy x Instrumentality x Valence
Outsourcing
Skill
Motivation
Business Strategy
30. Involves an experienced person offering performance advice to a less-experienced person
Leading
nAch
(Growth through)Concentration
Coaching
31. A tendency for highly cohesive teams to lose their evaluative capabilities
Globalization
Groupthink
Conceptual Skill
Workforce Diversity
32. Growing within the same business area
Modeling
(Growth through)Concentration
Subsystem
Job Burnout
33. Describes the differences among workers in gender - race - age - ethnic culture - able-bodiness - religious affiliation - and sexual orientation.
Innovation
Intuitive Thinking
Workforce Diversity
Importing
34. Applying a solution from past experience to a routine problem
P Decision (Programmed)
Uncertain Environment
Certain Environment
Satisfier (factor)
35. A measure of resource cost associated with goal accomplishment
Delegation
Performance efficiency
Satisfier (factor)
Escalating Commitment
36. Offers complete information on possible action alternatives and their consequences.
Training
Job Performance
Subsystem
Certain Environment
37. The total mechanization of a job.
Contingency Thinking
Decision
Automation
Procedure
38. Ability x Support x Effort
Uncertain Environment
Performance
Satisficing Decision
Reactive Change
39. Provides learning opportunities to acquire and improve job related skills
Virtual Organization
(Growth through) Vertical Integration
Strategy
Training
40. Identifies how a division or strategic business unit will compete in its product or service domain.
Mentoring
Business Strategy
(Growth through)Concentration
Job Burnout
41. The quantity and quality of work performance - with resource utilization considered.
Information System
Hygiene (factor)
Productivity
Retrenchment Strategy
42. Oversees the work of large departments or divisions.
Risk Environment
Satisfier (factor)
Middle Manager
SoC (Span of Control)
43. An invisible barrier limiting the advancement of woman and minorities
Contingency Thinking
Psychological Contract
GCE (Glass Ceiling Effect)
Importing
44. Demonstrates through personal behavior the job performance expected of others
QWL (Quality of Worklife)
Modeling
Functional Strategy
Coaching
45. Strategies for simplifying decision-making
Prejudice
Heuristics
(Growth through) Vertical Integration
Direction
46. The process of setting objectives and determining what should be done to accomplish them.
P Decision (Programmed)
OBM (Organizational Business Modification)
Job Enrichment
Planning
47. Physical and Mental exhaustion that can be incapacitating personally and in respect to work.
Law of Effect
Core Competency
Job Burnout
(Growth through) Vertical Integration
48. The phase at which change is stabilized.
Knowledge Worker
Workforce Diversity
Refreezing
Problem Solving
49. Approaches problems in a rational and analytical fashion.
Planning
nAch
Performance efficiency
Systematic Thinking
50. The tendancy to consider one's culture as superior to others
Reactive Change
nPower
Type A Personality
Ethnocentrism