Test your basic knowledge |

Business Writing

Subject : business-skills
Instructions:
  • Answer 14 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Put the steps in their correct order and number them. 2. Put only the right amount of information in each step. 3. Group closely related activities into one step. 4. Give the reader hints on how best to accomplish the procedure. 5. State whether o






2. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






3. To set you apart from the others; show that you have customized your resume for that company/job opening






4. Instructions: tell and show how to do something - Procedures: concern policies and regulations found in employee handbooks and other internal corporate communications






5. 1. make sure your e-mail is confidential and ethical. 2. observe all of the proprietary requirements when using e-mail. 3. use an acceptable format 4. follow all of the rules of 'netiqette' when answering e-mail 5. adopt a professional style 6. ensur






6. Honesty - attractive - carefully organized - concise accurate - current information - relevance






7. The purpose the problem the solution or plan the conclusion






8. to record information of immediate importance and interest in the busy world of work






9. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






10. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






11. 1. plan what you are going to say 2. polish what you wrote before you sent it 3. proofread everything


12. In your first paragraph tell readers why you are writing and why your letter is important to them. acknowledge any relevant previous meetings - correspondence - or telephone calls early in the paragraph in the second paragraph - develop the body of y






13. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






14. 1. Understand and agree on the important goals - organization - and deadlines for the report. 2. Establish group rules early on and stick to them. 3. Put the good of the group ahead of individual egos. 4. Agree on the group's organization. 5. Identif