SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
SS7
databases
call screaning
2. Enables the subscriber to easily return a missed call.
automatic recall
MDF
CPE
line
3. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
billing services
SCAI
Centrex
FXS
4. Enables calls to follow as the subscriber moves from one location to another
Centrex
Call forwarding
CP Distribution Frames
Business services
5. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
MDF
directry assistance
Business services
6. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
BDF
SP
SS7
Sequential hunt group
7. A group of phones in a home is
electrical aggregate.
MDF
SS7
Demarc (demarcation point)
8. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
dial plan
SS7
billing services
aggregation point
9. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
CPE
Demarc (demarcation point)
SP
10. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
line
Calling number blocking
ACD
11. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
POTS
Call forwarding
ring groups
12. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
speed dialing
BDF
ACD
aggregation point
13. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
automatic callback
Business services
SS7
MDF
14. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SP
Voice Mail
SS7
billing services
15. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Call forwarding
BDF
Customer-originated trace
Voice messaging
16. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Call forwarding
FXS
Calling number blocking
CP Distribution Frames
17. The one concurrent phone call
CP Distribution Frames
Line appearance
aggregation point
ACD
18. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
three way calling
FXS
SS7
SCAI
19. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Demarc (demarcation point)
FXO
Voice Mail
billing services
20. Standard telephony service is commonly referred to as
Voice Mail
dial plan
Virtual Private Voice Networks
POTS
21. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Inside wiring
Voice Mail
line
Centrex
22. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Business services
call screaning
automatic recall
databases
23. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Voice Mail
Calling number blocking
directry assistance
SCAI
24. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Call waiting
three way calling
Calling number blocking
Voice messaging
25. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Line appearance
SP
billing services
aggregation point
26. Requires a display telephone to display the calling name and calling number.
display features
three way calling
automatic callback
call screaning
27. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
SCAI
Sequential hunt group
Voice messaging
Inside wiring
28. The rules governing call-routing behavior of the PBX
Line appearance
Centrex
dial plan
Demarc (demarcation point)
29. Efficiently routes incoming calls to multiple answering stations.
speed dialing
Toll and assistance
SP
ACD
30. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
SS7
ACD
automatic recall
31. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Inside wiring
line
call screaning
32. Enables subscribers to conference a third party in on a conversation
three way calling
display features
automatic callback
CP Distribution Frames
33. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
aggregation point
Call forwarding
electrical aggregate.
34. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
CP Distribution Frames
Centrex
Virtual Private Voice Networks
Toll and assistance
35. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
display features
SS7
Centrex
call screaning
36. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
automatic callback
Demarc (demarcation point)
POTS
ACD
37. Distribution frame where building cabling converges
aggregation point
Call forwarding
Business services
BDF
38. A physical connection to the PBX - Capable of carrying one concurrent call
FXS
Business services
automatic recall
line
39. Next available channel when phone is on a call.
Business services
Sequential hunt group
databases
line
40. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
CPE
SCAI
Call waiting
Customer-originated trace
41. Do not require costly customer premise equipment.
Centrex
POTS
dial plan
electrical aggregate.