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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXO
SS7
FXS
SCAI
2. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
ACD
Call forwarding
SS7
automatic callback
3. Do not require costly customer premise equipment.
SCAI
Centrex
ACD
databases
4. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Sequential hunt group
aggregation point
automatic recall
Calling number blocking
5. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
CP Distribution Frames
electrical aggregate.
Voice messaging
Business services
6. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Call waiting
dial plan
Customer-originated trace
Line appearance
7. Distribution frame where building cabling converges
dial plan
BDF
call screaning
three way calling
8. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Call waiting
automatic recall
Demarc (demarcation point)
SP
9. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Voice Mail
Centrex
SS7
10. Enables the subscriber to easily return a missed call.
SCAI
Virtual Private Voice Networks
SS7
automatic recall
11. A group of phones in a home is
databases
Call forwarding
ACD
electrical aggregate.
12. The one concurrent phone call
Line appearance
aggregation point
speed dialing
Calling number blocking
13. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
SCAI
Line appearance
ACD
14. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Voice Mail
SS7
directry assistance
display features
15. Enables calls to follow as the subscriber moves from one location to another
Customer-originated trace
SP
electrical aggregate.
Call forwarding
16. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXS
FXO
line
directry assistance
17. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Call waiting
Centrex
ring groups
databases
18. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
speed dialing
directry assistance
CP Distribution Frames
ACD
19. Requires a display telephone to display the calling name and calling number.
Call forwarding
dial plan
three way calling
display features
20. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
call screaning
SP
Toll and assistance
SCAI
21. Next available channel when phone is on a call.
databases
billing services
FXS
Sequential hunt group
22. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
dial plan
Call waiting
automatic callback
CPE
23. The rules governing call-routing behavior of the PBX
automatic callback
call screaning
dial plan
ACD
24. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
call screaning
MDF
dial plan
SCAI
25. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Virtual Private Voice Networks
Call forwarding
display features
CP Distribution Frames
26. __are important to SPs because they represent a large portion of SP's revenue base.
CPE
Business services
Demarc (demarcation point)
Voice Mail
27. Provides a convenient way for subscribers to store frequently used numbers
aggregation point
line
speed dialing
billing services
28. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
Call waiting
BDF
SCAI
29. Indicates an incoming call when the subscriber is already involved in a call
CPE
Centrex
databases
Call waiting
30. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SP
Calling number blocking
Virtual Private Voice Networks
dial plan
31. Enables subscribers to conference a third party in on a conversation
Centrex
three way calling
Calling number blocking
aggregation point
32. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
billing services
Voice Mail
Customer-originated trace
Centrex
33. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
dial plan
display features
billing services
34. A physical connection to the PBX - Capable of carrying one concurrent call
Call waiting
line
MDF
call screaning
35. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
display features
databases
CPE
Voice Mail
36. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SS7
display features
directry assistance
Virtual Private Voice Networks
37. Standard telephony service is commonly referred to as
line
Voice messaging
POTS
automatic callback
38. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
CP Distribution Frames
Customer-originated trace
Voice Mail
call screaning
39. Efficiently routes incoming calls to multiple answering stations.
databases
Call waiting
line
ACD
40. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SCAI
SS7
SP
Voice Mail
41. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
automatic callback
automatic recall
directry assistance