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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Standard telephony service is commonly referred to as
SS7
automatic recall
billing services
POTS
2. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
CPE
MDF
directry assistance
Customer-originated trace
3. Requires a display telephone to display the calling name and calling number.
SCAI
call screaning
display features
Inside wiring
4. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
Inside wiring
Line appearance
ACD
5. A physical connection to the PBX - Capable of carrying one concurrent call
Voice messaging
Toll and assistance
line
Voice Mail
6. A group of phones in a home is
CP Distribution Frames
electrical aggregate.
dial plan
Line appearance
7. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
call screaning
Calling number blocking
Virtual Private Voice Networks
8. Indicates an incoming call when the subscriber is already involved in a call
directry assistance
Sequential hunt group
Call waiting
ring groups
9. Next available channel when phone is on a call.
directry assistance
Toll and assistance
Sequential hunt group
speed dialing
10. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Voice Mail
CP Distribution Frames
automatic callback
automatic recall
11. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Centrex
SS7
MDF
directry assistance
12. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
aggregation point
Call waiting
FXS
FXO
13. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Voice messaging
Voice Mail
SP
Centrex
14. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
aggregation point
ACD
Centrex
15. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
line
dial plan
SCAI
16. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
ring groups
three way calling
automatic callback
17. Do not require costly customer premise equipment.
SCAI
Centrex
dial plan
three way calling
18. __are important to SPs because they represent a large portion of SP's revenue base.
Demarc (demarcation point)
Centrex
Business services
CP Distribution Frames
19. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
MDF
CPE
CP Distribution Frames
Customer-originated trace
20. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
FXS
SS7
Voice messaging
SCAI
21. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
Line appearance
Customer-originated trace
Business services
22. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Line appearance
call screaning
directry assistance
23. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
ACD
Customer-originated trace
POTS
Voice messaging
24. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
Line appearance
Sequential hunt group
Centrex
25. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Sequential hunt group
CPE
Centrex
MDF
26. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
automatic recall
electrical aggregate.
SS7
ring groups
27. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Voice messaging
call screaning
Sequential hunt group
electrical aggregate.
28. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
call screaning
Sequential hunt group
speed dialing
29. Efficiently routes incoming calls to multiple answering stations.
Line appearance
ACD
SP
POTS
30. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
Virtual Private Voice Networks
directry assistance
POTS
31. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
Customer-originated trace
three way calling
SS7
32. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Toll and assistance
Virtual Private Voice Networks
POTS
Inside wiring
33. Distribution frame where building cabling converges
Sequential hunt group
BDF
Call waiting
ACD
34. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
Demarc (demarcation point)
Call waiting
electrical aggregate.
35. The rules governing call-routing behavior of the PBX
three way calling
ACD
dial plan
FXS
36. Enables subscribers to conference a third party in on a conversation
three way calling
ring groups
display features
Business services
37. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Business services
Call forwarding
MDF
billing services
38. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Inside wiring
speed dialing
Virtual Private Voice Networks
aggregation point
39. Enables the subscriber to easily return a missed call.
Line appearance
automatic recall
MDF
Voice Mail
40. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
SP
databases
MDF
CPE
41. The one concurrent phone call
Centrex
Line appearance
FXS
SS7