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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
BDF
CPE
automatic callback
2. A physical connection to the PBX - Capable of carrying one concurrent call
line
Business services
SP
call screaning
3. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
speed dialing
ring groups
Voice Mail
4. Enables the subscriber to easily return a missed call.
Call waiting
line
automatic recall
SCAI
5. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
MDF
directry assistance
Demarc (demarcation point)
automatic recall
6. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
automatic recall
databases
MDF
Centrex
7. Standard telephony service is commonly referred to as
POTS
SS7
automatic callback
Inside wiring
8. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
ring groups
Calling number blocking
line
9. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
automatic callback
Inside wiring
billing services
10. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Line appearance
directry assistance
FXO
CPE
11. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
FXS
SCAI
display features
POTS
12. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
Calling number blocking
Call waiting
MDF
13. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
SS7
SS7
ring groups
14. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
ACD
line
call screaning
automatic callback
15. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
electrical aggregate.
Sequential hunt group
FXS
Centrex
16. Do not require costly customer premise equipment.
Sequential hunt group
dial plan
Centrex
ACD
17. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
ACD
databases
Business services
Demarc (demarcation point)
18. The rules governing call-routing behavior of the PBX
BDF
FXS
Centrex
dial plan
19. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
POTS
Call waiting
Voice Mail
Sequential hunt group
20. Requires a display telephone to display the calling name and calling number.
dial plan
FXS
display features
Line appearance
21. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
CPE
Inside wiring
SS7
Toll and assistance
22. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
display features
Inside wiring
line
CP Distribution Frames
23. Enables calls to follow as the subscriber moves from one location to another
ACD
SCAI
Call forwarding
Line appearance
24. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
speed dialing
FXS
CPE
Centrex
25. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
billing services
speed dialing
MDF
Voice messaging
26. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
billing services
SS7
Virtual Private Voice Networks
27. Enables subscribers to conference a third party in on a conversation
Calling number blocking
three way calling
FXS
SS7
28. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
Inside wiring
display features
dial plan
29. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Business services
SS7
SCAI
automatic callback
30. Indicates an incoming call when the subscriber is already involved in a call
databases
Line appearance
SP
Call waiting
31. Efficiently routes incoming calls to multiple answering stations.
ACD
ring groups
speed dialing
three way calling
32. Next available channel when phone is on a call.
Sequential hunt group
electrical aggregate.
billing services
automatic recall
33. The one concurrent phone call
Sequential hunt group
directry assistance
FXO
Line appearance
34. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice Mail
Line appearance
Customer-originated trace
Centrex
35. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
aggregation point
databases
Voice Mail
36. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Call forwarding
databases
dial plan
37. Distribution frame where building cabling converges
automatic callback
BDF
Centrex
FXO
38. A group of phones in a home is
speed dialing
ACD
electrical aggregate.
Call waiting
39. Provides a convenient way for subscribers to store frequently used numbers
Business services
databases
speed dialing
Virtual Private Voice Networks
40. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
databases
SP
line
Customer-originated trace
41. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
line
SS7
Demarc (demarcation point)
Voice messaging