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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
speed dialing
ring groups
CP Distribution Frames
SCAI
2. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Business services
SP
billing services
Calling number blocking
3. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
Customer-originated trace
SS7
SP
4. The rules governing call-routing behavior of the PBX
call screaning
dial plan
SCAI
Centrex
5. __are important to SPs because they represent a large portion of SP's revenue base.
Voice Mail
display features
Business services
Inside wiring
6. Enables calls to follow as the subscriber moves from one location to another
speed dialing
Call forwarding
three way calling
Demarc (demarcation point)
7. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Virtual Private Voice Networks
Call forwarding
Voice Mail
SP
8. Enables the subscriber to easily return a missed call.
electrical aggregate.
automatic recall
BDF
CPE
9. A physical connection to the PBX - Capable of carrying one concurrent call
Centrex
Virtual Private Voice Networks
Business services
line
10. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Centrex
call screaning
FXS
Demarc (demarcation point)
11. A group of phones in a home is
aggregation point
electrical aggregate.
billing services
display features
12. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
automatic callback
Voice messaging
Virtual Private Voice Networks
13. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
aggregation point
SP
BDF
14. Distribution frame where building cabling converges
MDF
BDF
Business services
line
15. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
databases
FXO
directry assistance
billing services
16. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Demarc (demarcation point)
databases
directry assistance
Voice Mail
17. Do not require costly customer premise equipment.
SCAI
Call waiting
directry assistance
Centrex
18. Requires a display telephone to display the calling name and calling number.
display features
databases
call screaning
POTS
19. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
directry assistance
Inside wiring
ACD
automatic recall
20. Provides a convenient way for subscribers to store frequently used numbers
POTS
speed dialing
Centrex
three way calling
21. Enables subscribers to conference a third party in on a conversation
automatic callback
POTS
three way calling
SCAI
22. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
Calling number blocking
line
call screaning
23. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Centrex
Voice messaging
Customer-originated trace
Business services
24. Efficiently routes incoming calls to multiple answering stations.
MDF
ACD
SP
POTS
25. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
electrical aggregate.
Inside wiring
three way calling
Calling number blocking
26. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
billing services
FXO
CPE
ACD
27. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
databases
SCAI
Virtual Private Voice Networks
Centrex
28. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
Line appearance
SP
Customer-originated trace
29. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
FXO
SS7
Voice Mail
ACD
30. The one concurrent phone call
Line appearance
automatic callback
ACD
databases
31. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
databases
Inside wiring
automatic recall
Voice messaging
32. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
CP Distribution Frames
Voice messaging
FXS
33. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
billing services
Business services
call screaning
Toll and assistance
34. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Sequential hunt group
aggregation point
line
SCAI
35. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
CP Distribution Frames
Sequential hunt group
display features
36. Standard telephony service is commonly referred to as
Customer-originated trace
Centrex
POTS
Toll and assistance
37. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
SCAI
databases
Centrex
three way calling
38. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Business services
aggregation point
ring groups
FXO
39. Next available channel when phone is on a call.
Centrex
SP
Sequential hunt group
directry assistance
40. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
Toll and assistance
line
Voice Mail
41. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Customer-originated trace
SS7
ring groups
Toll and assistance