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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
databases
Calling number blocking
Sequential hunt group
call screaning
2. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
FXS
electrical aggregate.
automatic callback
3. Efficiently routes incoming calls to multiple answering stations.
ACD
SS7
Centrex
Voice Mail
4. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Call forwarding
billing services
CPE
SS7
5. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SS7
ACD
Toll and assistance
SCAI
6. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
databases
automatic callback
billing services
directry assistance
7. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
automatic callback
three way calling
automatic recall
MDF
8. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
SCAI
ring groups
automatic callback
aggregation point
9. A group of phones in a home is
electrical aggregate.
databases
Call forwarding
Calling number blocking
10. The rules governing call-routing behavior of the PBX
SCAI
aggregation point
dial plan
Toll and assistance
11. Next available channel when phone is on a call.
directry assistance
Sequential hunt group
SCAI
billing services
12. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
ring groups
FXS
Toll and assistance
Call waiting
13. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Business services
Customer-originated trace
databases
Demarc (demarcation point)
14. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Line appearance
MDF
Virtual Private Voice Networks
15. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Voice messaging
Virtual Private Voice Networks
call screaning
CPE
16. Standard telephony service is commonly referred to as
line
aggregation point
Call forwarding
POTS
17. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
line
FXS
Virtual Private Voice Networks
CP Distribution Frames
18. Enables calls to follow as the subscriber moves from one location to another
MDF
Call forwarding
Centrex
aggregation point
19. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
ACD
ring groups
CPE
display features
20. Do not require costly customer premise equipment.
Sequential hunt group
Centrex
Voice Mail
line
21. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
electrical aggregate.
SS7
Line appearance
22. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Customer-originated trace
Line appearance
SP
Inside wiring
23. A physical connection to the PBX - Capable of carrying one concurrent call
Centrex
Business services
line
Customer-originated trace
24. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
speed dialing
Voice messaging
Call forwarding
FXS
25. Indicates an incoming call when the subscriber is already involved in a call
automatic callback
Call waiting
Customer-originated trace
MDF
26. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
aggregation point
Customer-originated trace
ring groups
directry assistance
27. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
SP
Sequential hunt group
automatic callback
28. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Customer-originated trace
three way calling
Call waiting
FXO
29. Enables the subscriber to easily return a missed call.
BDF
Demarc (demarcation point)
Business services
automatic recall
30. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Voice Mail
Demarc (demarcation point)
Inside wiring
POTS
31. The one concurrent phone call
Calling number blocking
Line appearance
ACD
billing services
32. Provides a convenient way for subscribers to store frequently used numbers
SS7
databases
speed dialing
billing services
33. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
automatic recall
databases
Line appearance
Calling number blocking
34. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
Business services
ACD
call screaning
35. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
SS7
dial plan
Call waiting
aggregation point
36. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Call forwarding
ring groups
call screaning
directry assistance
37. Enables subscribers to conference a third party in on a conversation
three way calling
MDF
SS7
aggregation point
38. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
CP Distribution Frames
Voice messaging
POTS
automatic callback
39. Requires a display telephone to display the calling name and calling number.
Customer-originated trace
Virtual Private Voice Networks
aggregation point
display features
40. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Call waiting
automatic recall
three way calling
41. Distribution frame where building cabling converges
display features
SS7
CP Distribution Frames
BDF