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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
automatic recall
automatic callback
FXO
databases
2. The one concurrent phone call
Line appearance
directry assistance
Toll and assistance
FXO
3. Do not require costly customer premise equipment.
Demarc (demarcation point)
ACD
Centrex
FXO
4. Requires a display telephone to display the calling name and calling number.
speed dialing
POTS
display features
Inside wiring
5. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
Business services
automatic recall
SP
6. Enables subscribers to conference a third party in on a conversation
SP
Virtual Private Voice Networks
Voice messaging
three way calling
7. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
electrical aggregate.
Centrex
ring groups
8. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
databases
Customer-originated trace
SS7
MDF
9. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
ring groups
directry assistance
aggregation point
Toll and assistance
10. A group of phones in a home is
electrical aggregate.
Virtual Private Voice Networks
automatic callback
databases
11. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
BDF
FXS
CP Distribution Frames
Business services
12. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
call screaning
directry assistance
Voice Mail
Centrex
13. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Toll and assistance
ring groups
automatic callback
Voice Mail
14. Enables calls to follow as the subscriber moves from one location to another
Toll and assistance
Call forwarding
CP Distribution Frames
call screaning
15. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
FXO
Voice messaging
SCAI
automatic callback
16. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Sequential hunt group
line
Virtual Private Voice Networks
Centrex
17. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
three way calling
SP
Calling number blocking
display features
18. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
Centrex
aggregation point
Line appearance
19. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
aggregation point
call screaning
SS7
databases
20. Provides a convenient way for subscribers to store frequently used numbers
automatic recall
speed dialing
Call forwarding
ring groups
21. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
directry assistance
FXO
automatic callback
ACD
22. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
FXO
Demarc (demarcation point)
CPE
databases
23. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Voice Mail
Line appearance
Sequential hunt group
24. The rules governing call-routing behavior of the PBX
dial plan
directry assistance
speed dialing
ACD
25. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
Customer-originated trace
aggregation point
billing services
26. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
automatic recall
SS7
Toll and assistance
SP
27. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
CP Distribution Frames
Centrex
BDF
ACD
28. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
FXS
electrical aggregate.
display features
29. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Voice messaging
electrical aggregate.
display features
MDF
30. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
SS7
automatic recall
Call forwarding
billing services
31. Enables the subscriber to easily return a missed call.
automatic recall
line
SP
directry assistance
32. Efficiently routes incoming calls to multiple answering stations.
POTS
ACD
Demarc (demarcation point)
speed dialing
33. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
call screaning
SCAI
Centrex
FXS
34. Indicates an incoming call when the subscriber is already involved in a call
Customer-originated trace
speed dialing
call screaning
Call waiting
35. A physical connection to the PBX - Capable of carrying one concurrent call
speed dialing
FXS
ring groups
line
36. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ACD
Inside wiring
SCAI
ring groups
37. Standard telephony service is commonly referred to as
POTS
three way calling
Inside wiring
CP Distribution Frames
38. Distribution frame where building cabling converges
Call forwarding
BDF
three way calling
billing services
39. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
FXS
three way calling
display features
40. Next available channel when phone is on a call.
SP
call screaning
Demarc (demarcation point)
Sequential hunt group
41. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
BDF
Customer-originated trace
Demarc (demarcation point)
automatic recall