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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
Call forwarding
Centrex
ACD
2. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
electrical aggregate.
MDF
Call forwarding
3. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Centrex
billing services
automatic callback
Business services
4. Distribution frame where building cabling converges
speed dialing
SP
Line appearance
BDF
5. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
dial plan
Business services
SP
6. Efficiently routes incoming calls to multiple answering stations.
display features
ACD
Centrex
directry assistance
7. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
ACD
SS7
aggregation point
three way calling
8. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
automatic callback
CPE
SP
9. Provides a convenient way for subscribers to store frequently used numbers
Call forwarding
automatic callback
speed dialing
SCAI
10. A group of phones in a home is
electrical aggregate.
FXO
ACD
Voice messaging
11. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
line
POTS
CPE
12. __are important to SPs because they represent a large portion of SP's revenue base.
POTS
line
ring groups
Business services
13. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
line
Sequential hunt group
Calling number blocking
Customer-originated trace
14. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Voice messaging
CP Distribution Frames
databases
Virtual Private Voice Networks
15. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
automatic callback
automatic recall
MDF
16. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Voice Mail
Call waiting
MDF
speed dialing
17. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Call forwarding
SS7
Inside wiring
18. The one concurrent phone call
Customer-originated trace
CPE
ring groups
Line appearance
19. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
billing services
POTS
SP
Inside wiring
20. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
Customer-originated trace
ring groups
speed dialing
21. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Call forwarding
CPE
databases
22. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
CPE
BDF
automatic recall
23. The rules governing call-routing behavior of the PBX
dial plan
FXS
Toll and assistance
Calling number blocking
24. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Virtual Private Voice Networks
FXO
call screaning
aggregation point
25. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
dial plan
SP
speed dialing
SCAI
26. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
display features
ACD
SS7
Voice messaging
27. Enables the subscriber to easily return a missed call.
Voice Mail
Call waiting
automatic recall
Centrex
28. Requires a display telephone to display the calling name and calling number.
Centrex
display features
FXO
SCAI
29. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
speed dialing
POTS
billing services
30. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Customer-originated trace
Voice messaging
speed dialing
ACD
31. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
electrical aggregate.
billing services
Line appearance
32. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SP
CP Distribution Frames
BDF
Virtual Private Voice Networks
33. Standard telephony service is commonly referred to as
POTS
speed dialing
dial plan
Line appearance
34. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
directry assistance
Toll and assistance
BDF
automatic recall
35. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
CPE
automatic callback
billing services
Business services
36. A physical connection to the PBX - Capable of carrying one concurrent call
databases
CPE
line
Demarc (demarcation point)
37. Enables subscribers to conference a third party in on a conversation
SS7
display features
three way calling
Centrex
38. Next available channel when phone is on a call.
Business services
Calling number blocking
Centrex
Sequential hunt group
39. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
dial plan
three way calling
FXS
40. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
speed dialing
databases
aggregation point
SCAI
41. Do not require costly customer premise equipment.
Voice Mail
Centrex
Business services
Call forwarding