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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Efficiently routes incoming calls to multiple answering stations.
call screaning
Voice Mail
Sequential hunt group
ACD
2. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
aggregation point
Sequential hunt group
databases
call screaning
3. A group of phones in a home is
electrical aggregate.
billing services
CP Distribution Frames
databases
4. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
line
SS7
Voice Mail
Call forwarding
5. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Call waiting
Virtual Private Voice Networks
call screaning
SS7
6. Next available channel when phone is on a call.
FXO
Demarc (demarcation point)
Sequential hunt group
Call forwarding
7. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
databases
three way calling
automatic recall
8. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
automatic callback
Demarc (demarcation point)
Calling number blocking
speed dialing
9. Distribution frame where building cabling converges
BDF
Voice messaging
POTS
SCAI
10. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
ACD
automatic recall
FXO
11. Do not require costly customer premise equipment.
FXS
Centrex
databases
Business services
12. A physical connection to the PBX - Capable of carrying one concurrent call
automatic recall
Call forwarding
line
CPE
13. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
SCAI
line
speed dialing
Demarc (demarcation point)
14. __are important to SPs because they represent a large portion of SP's revenue base.
Line appearance
Business services
BDF
Sequential hunt group
15. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
Calling number blocking
Toll and assistance
Demarc (demarcation point)
16. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Inside wiring
speed dialing
FXS
Calling number blocking
17. Provides a convenient way for subscribers to store frequently used numbers
CPE
speed dialing
ACD
Voice messaging
18. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
three way calling
ACD
line
19. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
FXO
call screaning
directry assistance
20. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
FXS
SP
billing services
Inside wiring
21. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Call forwarding
Toll and assistance
Centrex
22. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
automatic recall
electrical aggregate.
speed dialing
aggregation point
23. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Calling number blocking
Sequential hunt group
CP Distribution Frames
directry assistance
24. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
POTS
electrical aggregate.
three way calling
25. Standard telephony service is commonly referred to as
Toll and assistance
automatic callback
dial plan
POTS
26. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
three way calling
ring groups
CP Distribution Frames
electrical aggregate.
27. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
SCAI
Centrex
Toll and assistance
automatic recall
28. Requires a display telephone to display the calling name and calling number.
SS7
Virtual Private Voice Networks
POTS
display features
29. Enables subscribers to conference a third party in on a conversation
Call forwarding
three way calling
Voice messaging
CP Distribution Frames
30. Enables calls to follow as the subscriber moves from one location to another
speed dialing
SS7
Call forwarding
electrical aggregate.
31. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Voice Mail
Centrex
Demarc (demarcation point)
CPE
32. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
electrical aggregate.
databases
Voice Mail
three way calling
33. The one concurrent phone call
line
Voice Mail
Sequential hunt group
Line appearance
34. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
call screaning
line
three way calling
Centrex
35. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Voice Mail
ring groups
billing services
display features
36. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
Calling number blocking
three way calling
SS7
37. Indicates an incoming call when the subscriber is already involved in a call
MDF
CP Distribution Frames
Sequential hunt group
Call waiting
38. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Virtual Private Voice Networks
Line appearance
databases
line
39. Enables the subscriber to easily return a missed call.
CPE
Centrex
automatic recall
billing services
40. The rules governing call-routing behavior of the PBX
SCAI
three way calling
Virtual Private Voice Networks
dial plan
41. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Calling number blocking
Customer-originated trace
billing services
automatic recall