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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Voice messaging
Centrex
CPE
SS7
2. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Inside wiring
aggregation point
speed dialing
CP Distribution Frames
3. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
three way calling
POTS
Business services
4. Efficiently routes incoming calls to multiple answering stations.
Demarc (demarcation point)
ACD
Voice Mail
line
5. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
CP Distribution Frames
dial plan
electrical aggregate.
directry assistance
6. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SP
FXO
Calling number blocking
Sequential hunt group
7. Requires a display telephone to display the calling name and calling number.
Voice Mail
Demarc (demarcation point)
three way calling
display features
8. Enables subscribers to conference a third party in on a conversation
three way calling
databases
Centrex
Calling number blocking
9. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
FXO
Voice Mail
Centrex
call screaning
10. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Centrex
CPE
FXO
automatic recall
11. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
dial plan
Business services
Virtual Private Voice Networks
Call waiting
12. Do not require costly customer premise equipment.
directry assistance
CP Distribution Frames
Centrex
dial plan
13. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Call waiting
CPE
billing services
speed dialing
14. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
automatic callback
speed dialing
electrical aggregate.
SCAI
15. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
FXS
SS7
aggregation point
ring groups
16. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
display features
Business services
MDF
databases
17. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
MDF
speed dialing
POTS
Toll and assistance
18. A group of phones in a home is
CP Distribution Frames
three way calling
electrical aggregate.
SCAI
19. A physical connection to the PBX - Capable of carrying one concurrent call
Calling number blocking
line
CP Distribution Frames
Voice Mail
20. Provides a convenient way for subscribers to store frequently used numbers
Calling number blocking
Business services
MDF
speed dialing
21. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
display features
FXS
line
MDF
22. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
electrical aggregate.
automatic callback
Calling number blocking
ACD
23. Next available channel when phone is on a call.
Centrex
aggregation point
Sequential hunt group
display features
24. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
automatic recall
FXO
call screaning
speed dialing
25. Standard telephony service is commonly referred to as
Inside wiring
SS7
POTS
Line appearance
26. Enables calls to follow as the subscriber moves from one location to another
Line appearance
Voice Mail
Call forwarding
speed dialing
27. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Call forwarding
automatic recall
display features
28. The rules governing call-routing behavior of the PBX
line
dial plan
SS7
directry assistance
29. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Business services
Customer-originated trace
Call waiting
Demarc (demarcation point)
30. Indicates an incoming call when the subscriber is already involved in a call
dial plan
databases
Call waiting
Line appearance
31. The one concurrent phone call
FXO
Line appearance
ACD
ring groups
32. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Customer-originated trace
SP
directry assistance
POTS
33. __are important to SPs because they represent a large portion of SP's revenue base.
speed dialing
Line appearance
Business services
directry assistance
34. Distribution frame where building cabling converges
MDF
Virtual Private Voice Networks
Customer-originated trace
BDF
35. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
FXS
ring groups
SS7
Sequential hunt group
36. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
dial plan
Calling number blocking
directry assistance
automatic callback
37. Enables the subscriber to easily return a missed call.
ACD
CP Distribution Frames
automatic recall
SS7
38. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
POTS
FXO
display features
39. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
databases
display features
electrical aggregate.
40. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
call screaning
Business services
Inside wiring
POTS
41. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
display features
directry assistance
Voice messaging