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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer
41
questions in
15 minutes
.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Call forwarding
FXO
Inside wiring
CPE
2. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Voice messaging
ACD
Customer-originated trace
three way calling
3. Enables subscribers to conference a third party in on a conversation
Voice messaging
three way calling
Demarc (demarcation point)
Centrex
4. Standard telephony service is commonly referred to as
electrical aggregate.
POTS
SP
FXO
5. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
Call waiting
dial plan
Virtual Private Voice Networks
6. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
CPE
SCAI
MDF
BDF
7. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
automatic recall
SCAI
Toll and assistance
8. A physical connection to the PBX - Capable of carrying one concurrent call
SS7
Voice Mail
databases
line
9. The rules governing call-routing behavior of the PBX
SS7
MDF
dial plan
CPE
10. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Sequential hunt group
Calling number blocking
FXS
line
11. Do not require costly customer premise equipment.
Centrex
SS7
databases
call screaning
12. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
POTS
CP Distribution Frames
Toll and assistance
SP
13. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
SP
call screaning
Virtual Private Voice Networks
14. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
display features
Centrex
FXS
Voice Mail
15. A group of phones in a home is
POTS
MDF
Toll and assistance
electrical aggregate.
16. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
Virtual Private Voice Networks
BDF
three way calling
17. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Call waiting
aggregation point
three way calling
Voice messaging
18. The one concurrent phone call
line
Line appearance
ring groups
automatic callback
19. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
databases
Call forwarding
line
20. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Demarc (demarcation point)
Customer-originated trace
Voice Mail
databases
21. Next available channel when phone is on a call.
Virtual Private Voice Networks
Sequential hunt group
Toll and assistance
Centrex
22. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
automatic recall
speed dialing
SP
CP Distribution Frames
23. Provides a convenient way for subscribers to store frequently used numbers
POTS
directry assistance
line
speed dialing
24. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
BDF
directry assistance
line
25. Requires a display telephone to display the calling name and calling number.
Sequential hunt group
line
display features
dial plan
26. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Centrex
automatic callback
billing services
Voice messaging
27. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Virtual Private Voice Networks
line
automatic recall
28. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
billing services
Demarc (demarcation point)
line
CPE
29. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
automatic callback
Inside wiring
CP Distribution Frames
CPE
30. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Voice Mail
Virtual Private Voice Networks
call screaning
speed dialing
31. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Voice Mail
ring groups
three way calling
32. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
dial plan
BDF
Voice messaging
SS7
33. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
Business services
Virtual Private Voice Networks
Sequential hunt group
34. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Calling number blocking
databases
Voice messaging
Centrex
35. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
databases
Inside wiring
ring groups
Toll and assistance
36. Efficiently routes incoming calls to multiple answering stations.
Virtual Private Voice Networks
dial plan
Centrex
ACD
37. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
CPE
Toll and assistance
Calling number blocking
FXO
38. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
aggregation point
Centrex
SCAI
Toll and assistance
39. Enables the subscriber to easily return a missed call.
Centrex
ring groups
Virtual Private Voice Networks
automatic recall
40. Distribution frame where building cabling converges
Business services
automatic recall
SS7
BDF
41. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SS7
Centrex
FXS
directry assistance