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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
line
ACD
dial plan
2. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Demarc (demarcation point)
Voice messaging
aggregation point
Centrex
3. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
automatic callback
electrical aggregate.
Voice messaging
4. Requires a display telephone to display the calling name and calling number.
Customer-originated trace
display features
aggregation point
POTS
5. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
directry assistance
SP
Demarc (demarcation point)
Line appearance
6. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
ACD
Voice Mail
billing services
7. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Customer-originated trace
Inside wiring
MDF
Business services
8. __are important to SPs because they represent a large portion of SP's revenue base.
Customer-originated trace
dial plan
Business services
POTS
9. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
electrical aggregate.
Customer-originated trace
SCAI
Call forwarding
10. Enables subscribers to conference a third party in on a conversation
three way calling
ACD
SP
MDF
11. Standard telephony service is commonly referred to as
Customer-originated trace
Inside wiring
SS7
POTS
12. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
Business services
speed dialing
CP Distribution Frames
13. The one concurrent phone call
BDF
Voice Mail
display features
Line appearance
14. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
POTS
call screaning
ACD
15. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
electrical aggregate.
Calling number blocking
ACD
16. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Voice Mail
Calling number blocking
electrical aggregate.
Toll and assistance
17. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
display features
SS7
Demarc (demarcation point)
aggregation point
18. A group of phones in a home is
Inside wiring
Sequential hunt group
Customer-originated trace
electrical aggregate.
19. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
three way calling
Toll and assistance
line
Centrex
20. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Toll and assistance
call screaning
line
CPE
21. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SS7
display features
directry assistance
Call waiting
22. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
call screaning
Voice Mail
SP
electrical aggregate.
23. Enables the subscriber to easily return a missed call.
Call waiting
automatic recall
FXS
aggregation point
24. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
three way calling
electrical aggregate.
databases
Voice messaging
25. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Voice Mail
ring groups
CP Distribution Frames
automatic callback
26. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Call waiting
aggregation point
SS7
FXS
27. Efficiently routes incoming calls to multiple answering stations.
Centrex
automatic recall
Call forwarding
ACD
28. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
billing services
Line appearance
FXO
Centrex
29. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
dial plan
Line appearance
Calling number blocking
ring groups
30. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
line
automatic callback
CPE
BDF
31. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
POTS
SS7
Virtual Private Voice Networks
Inside wiring
32. The rules governing call-routing behavior of the PBX
Voice Mail
line
Virtual Private Voice Networks
dial plan
33. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Line appearance
call screaning
databases
34. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Voice Mail
billing services
ACD
Calling number blocking
35. Do not require costly customer premise equipment.
SP
Centrex
display features
Sequential hunt group
36. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Call forwarding
Centrex
FXS
databases
37. A physical connection to the PBX - Capable of carrying one concurrent call
Calling number blocking
automatic recall
line
directry assistance
38. Distribution frame where building cabling converges
speed dialing
BDF
SS7
Inside wiring
39. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Calling number blocking
SCAI
FXS
Centrex
40. Next available channel when phone is on a call.
aggregation point
display features
Sequential hunt group
SP
41. Provides a convenient way for subscribers to store frequently used numbers
Voice Mail
POTS
directry assistance
speed dialing