SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Standard telephony service is commonly referred to as
Centrex
Inside wiring
line
POTS
2. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Toll and assistance
databases
SS7
3. Indicates an incoming call when the subscriber is already involved in a call
ACD
directry assistance
Call forwarding
Call waiting
4. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
databases
CP Distribution Frames
Call waiting
Voice Mail
5. The one concurrent phone call
display features
Demarc (demarcation point)
Line appearance
CP Distribution Frames
6. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
SS7
dial plan
FXS
Demarc (demarcation point)
7. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SP
ACD
CP Distribution Frames
Centrex
8. Requires a display telephone to display the calling name and calling number.
BDF
FXO
Centrex
display features
9. Enables the subscriber to easily return a missed call.
automatic recall
SCAI
SS7
ring groups
10. A physical connection to the PBX - Capable of carrying one concurrent call
line
speed dialing
electrical aggregate.
FXO
11. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
automatic callback
FXS
BDF
CPE
12. Next available channel when phone is on a call.
Toll and assistance
CPE
Sequential hunt group
directry assistance
13. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
display features
Voice messaging
CP Distribution Frames
FXS
14. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
POTS
Toll and assistance
Call waiting
Sequential hunt group
15. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Line appearance
SCAI
call screaning
display features
16. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Centrex
Sequential hunt group
SP
Call waiting
17. The rules governing call-routing behavior of the PBX
FXO
SS7
ring groups
dial plan
18. Distribution frame where building cabling converges
CPE
BDF
Voice Mail
SS7
19. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Sequential hunt group
Business services
Calling number blocking
Inside wiring
20. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Virtual Private Voice Networks
Call forwarding
aggregation point
MDF
21. Enables calls to follow as the subscriber moves from one location to another
Voice messaging
Call forwarding
FXO
BDF
22. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
SP
Voice messaging
electrical aggregate.
23. Enables subscribers to conference a third party in on a conversation
CP Distribution Frames
three way calling
Voice messaging
electrical aggregate.
24. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
FXO
MDF
SS7
Customer-originated trace
25. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
three way calling
SS7
ACD
automatic callback
26. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
call screaning
MDF
Centrex
billing services
27. A group of phones in a home is
display features
electrical aggregate.
directry assistance
CP Distribution Frames
28. Efficiently routes incoming calls to multiple answering stations.
automatic callback
ACD
Toll and assistance
BDF
29. __are important to SPs because they represent a large portion of SP's revenue base.
Customer-originated trace
speed dialing
Voice messaging
Business services
30. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
BDF
display features
Centrex
Customer-originated trace
31. Do not require costly customer premise equipment.
Call forwarding
call screaning
Centrex
FXO
32. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
speed dialing
aggregation point
FXO
CP Distribution Frames
33. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Demarc (demarcation point)
SS7
MDF
34. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
MDF
Sequential hunt group
billing services
Customer-originated trace
35. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Business services
display features
directry assistance
CP Distribution Frames
36. Provides a convenient way for subscribers to store frequently used numbers
databases
MDF
SP
speed dialing
37. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
automatic callback
dial plan
FXO
Voice Mail
38. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
POTS
dial plan
Toll and assistance
databases
39. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Inside wiring
Call forwarding
Customer-originated trace
SS7
40. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Demarc (demarcation point)
Call waiting
Business services
Inside wiring
41. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Call waiting
line
Inside wiring
call screaning