Test your basic knowledge |

CCNA Voice - 2

Subjects : cisco, it-skills, ccna
Instructions:
  • Answer 41 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information






2. The one concurrent phone call






3. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users






4. Standard telephony service is commonly referred to as






5. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this






6. Do not require costly customer premise equipment.






7. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.






8. Enables subscribers to conference a third party in on a conversation






9. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance






10. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building






11. Aggregated and centralized cross-connect blocks - terminals or patch-panels.






12. Enables calls to follow as the subscriber moves from one location to another






13. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling






14. Next available channel when phone is on a call.






15. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant






16. Any equipment installed by the phone company at the customer's site for use in terminating voice calls






17. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr






18. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.






19. __are important to SPs because they represent a large portion of SP's revenue base.






20. The rules governing call-routing behavior of the PBX






21. Provides a convenient way for subscribers to store frequently used numbers






22. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency






23. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.






24. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.






25. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings






26. Enables the subscriber to easily return a missed call.






27. Enable SPs to maintain - access - and translate information used to support special service and access numbers.






28. A group of phones in a home is






29. Distribution frame where building cabling converges






30. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL






31. Indicates an incoming call when the subscriber is already involved in a call






32. A physical connection to the PBX - Capable of carrying one concurrent call






33. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires






34. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.






35. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services






36. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones






37. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops






38. Requires a display telephone to display the calling name and calling number.






39. Efficiently routes incoming calls to multiple answering stations.






40. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.






41. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)