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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to conference a third party in on a conversation
billing services
electrical aggregate.
call screaning
three way calling
2. Indicates an incoming call when the subscriber is already involved in a call
aggregation point
Call waiting
call screaning
FXS
3. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
Centrex
MDF
Call waiting
4. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
POTS
line
electrical aggregate.
FXO
5. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Calling number blocking
SCAI
Line appearance
directry assistance
6. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
FXO
dial plan
SS7
CP Distribution Frames
7. Efficiently routes incoming calls to multiple answering stations.
dial plan
databases
speed dialing
ACD
8. __are important to SPs because they represent a large portion of SP's revenue base.
Calling number blocking
Call waiting
Business services
Centrex
9. A physical connection to the PBX - Capable of carrying one concurrent call
FXS
line
SP
SCAI
10. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
automatic callback
POTS
CPE
Voice Mail
11. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Virtual Private Voice Networks
Inside wiring
call screaning
SCAI
12. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
Sequential hunt group
FXS
Voice Mail
13. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
SP
Centrex
FXO
automatic recall
14. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Business services
Calling number blocking
ring groups
Sequential hunt group
15. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
automatic recall
Line appearance
SP
electrical aggregate.
16. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
speed dialing
SS7
databases
FXO
17. Requires a display telephone to display the calling name and calling number.
Line appearance
call screaning
display features
MDF
18. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
FXS
line
Demarc (demarcation point)
aggregation point
19. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
ring groups
Centrex
Voice messaging
Demarc (demarcation point)
20. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
SS7
ACD
databases
21. The rules governing call-routing behavior of the PBX
dial plan
Virtual Private Voice Networks
Customer-originated trace
line
22. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
line
dial plan
Sequential hunt group
CPE
23. Standard telephony service is commonly referred to as
POTS
Calling number blocking
Demarc (demarcation point)
Call forwarding
24. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
CP Distribution Frames
FXS
billing services
BDF
25. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Sequential hunt group
Business services
Line appearance
automatic callback
26. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
automatic callback
Call forwarding
Calling number blocking
databases
27. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Customer-originated trace
MDF
Virtual Private Voice Networks
CP Distribution Frames
28. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Call forwarding
Centrex
automatic callback
29. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
MDF
Centrex
ACD
30. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Call waiting
databases
Business services
call screaning
31. The one concurrent phone call
line
SS7
Line appearance
CP Distribution Frames
32. A group of phones in a home is
electrical aggregate.
ACD
SP
Sequential hunt group
33. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
FXS
CPE
billing services
34. Provides a convenient way for subscribers to store frequently used numbers
CPE
speed dialing
Centrex
aggregation point
35. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Toll and assistance
BDF
Customer-originated trace
FXS
36. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Call forwarding
aggregation point
Voice Mail
Voice messaging
37. Distribution frame where building cabling converges
BDF
directry assistance
call screaning
CPE
38. Next available channel when phone is on a call.
Calling number blocking
directry assistance
Voice Mail
Sequential hunt group
39. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Voice messaging
automatic callback
Toll and assistance
FXS
40. Do not require costly customer premise equipment.
Centrex
Call forwarding
directry assistance
Business services
41. Enables the subscriber to easily return a missed call.
automatic recall
SS7
billing services
display features