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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
call screaning
MDF
BDF
electrical aggregate.
2. A physical connection to the PBX - Capable of carrying one concurrent call
SP
Call forwarding
SS7
line
3. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
SP
Line appearance
speed dialing
4. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
call screaning
SP
SS7
display features
5. Requires a display telephone to display the calling name and calling number.
Voice Mail
FXS
display features
Centrex
6. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
ACD
FXO
Calling number blocking
billing services
7. The rules governing call-routing behavior of the PBX
dial plan
Demarc (demarcation point)
ring groups
POTS
8. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Calling number blocking
Customer-originated trace
databases
call screaning
9. The one concurrent phone call
speed dialing
MDF
line
Line appearance
10. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Line appearance
directry assistance
SCAI
FXS
11. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
CPE
electrical aggregate.
ACD
12. Do not require costly customer premise equipment.
Sequential hunt group
CP Distribution Frames
Centrex
SS7
13. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
FXO
call screaning
BDF
14. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
CP Distribution Frames
Voice Mail
line
MDF
15. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
call screaning
directry assistance
Demarc (demarcation point)
SS7
16. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Call forwarding
aggregation point
Virtual Private Voice Networks
17. Enables the subscriber to easily return a missed call.
automatic recall
Call forwarding
Toll and assistance
directry assistance
18. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Sequential hunt group
three way calling
Toll and assistance
call screaning
19. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Customer-originated trace
SCAI
billing services
Voice messaging
20. A group of phones in a home is
POTS
Customer-originated trace
Toll and assistance
electrical aggregate.
21. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
Centrex
Sequential hunt group
SS7
22. Enables calls to follow as the subscriber moves from one location to another
Voice Mail
Business services
Call forwarding
Sequential hunt group
23. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
call screaning
speed dialing
Demarc (demarcation point)
directry assistance
24. Provides a convenient way for subscribers to store frequently used numbers
Calling number blocking
ring groups
speed dialing
aggregation point
25. Standard telephony service is commonly referred to as
display features
POTS
BDF
automatic callback
26. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
SS7
FXS
databases
Call waiting
27. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
CP Distribution Frames
billing services
automatic callback
28. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Customer-originated trace
line
Calling number blocking
29. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
SP
aggregation point
SCAI
databases
30. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
BDF
call screaning
dial plan
SCAI
31. Efficiently routes incoming calls to multiple answering stations.
directry assistance
Voice messaging
Voice Mail
ACD
32. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
line
billing services
CP Distribution Frames
aggregation point
33. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
call screaning
Centrex
line
databases
34. Enables subscribers to conference a third party in on a conversation
Inside wiring
three way calling
Customer-originated trace
Voice Mail
35. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
electrical aggregate.
directry assistance
Call forwarding
automatic callback
36. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
line
directry assistance
Voice messaging
automatic recall
37. Next available channel when phone is on a call.
Sequential hunt group
POTS
SS7
automatic recall
38. Distribution frame where building cabling converges
BDF
SCAI
databases
Business services
39. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
FXO
Voice Mail
Virtual Private Voice Networks
Business services
40. __are important to SPs because they represent a large portion of SP's revenue base.
CP Distribution Frames
Voice Mail
Business services
electrical aggregate.
41. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Customer-originated trace
three way calling
Call waiting