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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
dial plan
Virtual Private Voice Networks
SP
SS7
2. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
Customer-originated trace
aggregation point
Voice messaging
3. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Sequential hunt group
three way calling
Inside wiring
4. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
Voice Mail
Customer-originated trace
Toll and assistance
5. Requires a display telephone to display the calling name and calling number.
Sequential hunt group
display features
directry assistance
automatic callback
6. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Call forwarding
automatic callback
CP Distribution Frames
Customer-originated trace
7. Enables the subscriber to easily return a missed call.
Calling number blocking
automatic recall
automatic callback
Voice Mail
8. Next available channel when phone is on a call.
Sequential hunt group
Call forwarding
CPE
MDF
9. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
automatic recall
Line appearance
SP
Virtual Private Voice Networks
10. A group of phones in a home is
electrical aggregate.
automatic callback
Call forwarding
call screaning
11. Enables subscribers to conference a third party in on a conversation
Call forwarding
three way calling
ACD
Sequential hunt group
12. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
aggregation point
directry assistance
ring groups
databases
13. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Toll and assistance
Demarc (demarcation point)
CPE
Call forwarding
14. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Call forwarding
databases
MDF
Toll and assistance
15. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
three way calling
Centrex
CPE
dial plan
16. Provides a convenient way for subscribers to store frequently used numbers
SS7
FXS
SCAI
speed dialing
17. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SCAI
Voice Mail
Business services
CPE
18. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Centrex
line
automatic callback
SCAI
19. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Customer-originated trace
Centrex
ring groups
SS7
20. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
electrical aggregate.
Inside wiring
Virtual Private Voice Networks
Toll and assistance
21. Indicates an incoming call when the subscriber is already involved in a call
Demarc (demarcation point)
Call waiting
Business services
automatic recall
22. Standard telephony service is commonly referred to as
display features
Inside wiring
automatic recall
POTS
23. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
Sequential hunt group
electrical aggregate.
Virtual Private Voice Networks
24. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
three way calling
Demarc (demarcation point)
MDF
Voice Mail
25. __are important to SPs because they represent a large portion of SP's revenue base.
Voice Mail
display features
CPE
Business services
26. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Centrex
Customer-originated trace
electrical aggregate.
billing services
27. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SS7
FXO
dial plan
automatic callback
28. The rules governing call-routing behavior of the PBX
dial plan
SS7
aggregation point
Calling number blocking
29. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
electrical aggregate.
SS7
Centrex
call screaning
30. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
ACD
Voice messaging
MDF
databases
31. Efficiently routes incoming calls to multiple answering stations.
three way calling
automatic recall
Voice Mail
ACD
32. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Voice Mail
display features
POTS
FXS
33. The one concurrent phone call
Inside wiring
Centrex
Virtual Private Voice Networks
Line appearance
34. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SCAI
display features
speed dialing
SS7
35. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
billing services
Voice Mail
FXS
36. Enables calls to follow as the subscriber moves from one location to another
ACD
call screaning
Call forwarding
SCAI
37. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Sequential hunt group
SCAI
Centrex
ring groups
38. Do not require costly customer premise equipment.
aggregation point
Centrex
display features
Call forwarding
39. A physical connection to the PBX - Capable of carrying one concurrent call
line
dial plan
POTS
display features
40. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
line
Centrex
FXS
POTS
41. Distribution frame where building cabling converges
CP Distribution Frames
BDF
automatic callback
databases