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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of phones in a home is
Toll and assistance
electrical aggregate.
Line appearance
automatic recall
2. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
Voice Mail
speed dialing
display features
3. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Sequential hunt group
Calling number blocking
Voice messaging
Inside wiring
4. Efficiently routes incoming calls to multiple answering stations.
automatic recall
SCAI
Toll and assistance
ACD
5. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
automatic callback
Centrex
CPE
6. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
CPE
Virtual Private Voice Networks
three way calling
7. Next available channel when phone is on a call.
databases
Sequential hunt group
Call forwarding
FXS
8. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
call screaning
FXO
Inside wiring
Voice messaging
9. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Virtual Private Voice Networks
FXS
POTS
10. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Line appearance
automatic recall
display features
MDF
11. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Inside wiring
SCAI
Calling number blocking
SP
12. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Calling number blocking
Virtual Private Voice Networks
ring groups
Customer-originated trace
13. A physical connection to the PBX - Capable of carrying one concurrent call
line
Call forwarding
Calling number blocking
FXO
14. Enables subscribers to conference a third party in on a conversation
BDF
three way calling
Voice Mail
SCAI
15. Distribution frame where building cabling converges
BDF
MDF
ring groups
dial plan
16. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
ring groups
Call forwarding
Voice messaging
17. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic recall
ACD
automatic callback
Call forwarding
18. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Virtual Private Voice Networks
line
SS7
dial plan
19. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Call waiting
Voice Mail
databases
automatic callback
20. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
automatic recall
Line appearance
FXO
21. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
speed dialing
Line appearance
FXO
BDF
22. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
SCAI
Call forwarding
Centrex
Customer-originated trace
23. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
aggregation point
Toll and assistance
Customer-originated trace
Call waiting
24. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Voice messaging
Toll and assistance
aggregation point
MDF
25. Requires a display telephone to display the calling name and calling number.
Call forwarding
Voice Mail
ACD
display features
26. Enables the subscriber to easily return a missed call.
ACD
display features
automatic recall
MDF
27. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
display features
Business services
Calling number blocking
SP
28. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
SS7
Demarc (demarcation point)
line
Calling number blocking
29. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
SP
Demarc (demarcation point)
Inside wiring
30. The one concurrent phone call
Line appearance
CPE
line
speed dialing
31. Do not require costly customer premise equipment.
SP
Centrex
SS7
CP Distribution Frames
32. Provides a convenient way for subscribers to store frequently used numbers
automatic recall
speed dialing
Demarc (demarcation point)
Inside wiring
33. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
billing services
call screaning
Call forwarding
POTS
34. Standard telephony service is commonly referred to as
FXS
Calling number blocking
POTS
Sequential hunt group
35. The rules governing call-routing behavior of the PBX
FXO
Inside wiring
dial plan
speed dialing
36. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
POTS
directry assistance
Call waiting
call screaning
37. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
SS7
Centrex
Voice Mail
38. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Business services
Centrex
Call forwarding
ring groups
39. Indicates an incoming call when the subscriber is already involved in a call
Voice messaging
three way calling
SS7
Call waiting
40. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
electrical aggregate.
Calling number blocking
SS7
speed dialing
41. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
display features
ring groups
Inside wiring
CPE