SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
call screaning
three way calling
Sequential hunt group
MDF
2. Enables calls to follow as the subscriber moves from one location to another
Calling number blocking
Inside wiring
Call forwarding
speed dialing
3. Do not require costly customer premise equipment.
CPE
display features
billing services
Centrex
4. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SS7
CP Distribution Frames
Centrex
FXO
5. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
FXS
Line appearance
automatic callback
6. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
POTS
Call waiting
MDF
CPE
7. Enables the subscriber to easily return a missed call.
SS7
automatic recall
SCAI
line
8. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
CPE
Inside wiring
BDF
9. A physical connection to the PBX - Capable of carrying one concurrent call
SS7
Business services
call screaning
line
10. Next available channel when phone is on a call.
SS7
Sequential hunt group
BDF
Call forwarding
11. The one concurrent phone call
speed dialing
CP Distribution Frames
directry assistance
Line appearance
12. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
MDF
electrical aggregate.
SS7
13. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Call forwarding
FXO
call screaning
aggregation point
14. Requires a display telephone to display the calling name and calling number.
display features
Sequential hunt group
Customer-originated trace
Demarc (demarcation point)
15. A group of phones in a home is
billing services
MDF
display features
electrical aggregate.
16. Standard telephony service is commonly referred to as
electrical aggregate.
BDF
Line appearance
POTS
17. Indicates an incoming call when the subscriber is already involved in a call
CPE
Centrex
Call waiting
FXO
18. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
ACD
Voice Mail
FXS
Calling number blocking
19. Distribution frame where building cabling converges
databases
call screaning
BDF
Calling number blocking
20. Enables subscribers to conference a third party in on a conversation
Line appearance
three way calling
billing services
Call waiting
21. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
databases
Line appearance
CP Distribution Frames
22. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
ring groups
billing services
Demarc (demarcation point)
Voice Mail
23. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
speed dialing
Customer-originated trace
Calling number blocking
SS7
24. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
MDF
Voice Mail
Sequential hunt group
databases
25. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Business services
billing services
automatic callback
three way calling
26. Efficiently routes incoming calls to multiple answering stations.
directry assistance
ACD
Sequential hunt group
automatic recall
27. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
Virtual Private Voice Networks
call screaning
directry assistance
28. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
aggregation point
FXO
ring groups
Line appearance
29. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
CP Distribution Frames
SS7
Line appearance
Toll and assistance
30. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
SS7
Inside wiring
POTS
Customer-originated trace
31. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Business services
line
databases
32. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
line
CP Distribution Frames
databases
33. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
speed dialing
aggregation point
SCAI
billing services
34. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
billing services
aggregation point
FXS
35. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
SCAI
aggregation point
billing services
three way calling
36. Provides a convenient way for subscribers to store frequently used numbers
SCAI
three way calling
MDF
speed dialing
37. The rules governing call-routing behavior of the PBX
display features
MDF
dial plan
POTS
38. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Customer-originated trace
databases
electrical aggregate.
Calling number blocking
39. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Calling number blocking
Call waiting
aggregation point
Virtual Private Voice Networks
40. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
line
Toll and assistance
SS7
automatic callback
41. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
Demarc (demarcation point)
Virtual Private Voice Networks
databases