SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
MDF
automatic recall
billing services
Toll and assistance
2. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Voice Mail
Demarc (demarcation point)
Centrex
display features
3. A group of phones in a home is
line
FXS
FXO
electrical aggregate.
4. A physical connection to the PBX - Capable of carrying one concurrent call
ACD
Demarc (demarcation point)
line
Sequential hunt group
5. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Centrex
CPE
Virtual Private Voice Networks
6. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
display features
Voice messaging
Sequential hunt group
Virtual Private Voice Networks
7. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Virtual Private Voice Networks
CPE
Calling number blocking
FXS
8. Indicates an incoming call when the subscriber is already involved in a call
Centrex
Line appearance
Call waiting
three way calling
9. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
aggregation point
billing services
Inside wiring
FXS
10. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
MDF
ACD
call screaning
Voice Mail
11. Enables the subscriber to easily return a missed call.
Voice Mail
SS7
automatic recall
speed dialing
12. The one concurrent phone call
CPE
directry assistance
Line appearance
billing services
13. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
automatic recall
aggregation point
SCAI
display features
14. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Call forwarding
display features
aggregation point
Voice messaging
15. Do not require costly customer premise equipment.
call screaning
Centrex
Call forwarding
Call waiting
16. Next available channel when phone is on a call.
CPE
ring groups
Sequential hunt group
line
17. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Virtual Private Voice Networks
Demarc (demarcation point)
call screaning
automatic callback
18. Requires a display telephone to display the calling name and calling number.
SCAI
speed dialing
BDF
display features
19. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
dial plan
FXS
automatic recall
20. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
Call forwarding
Sequential hunt group
Line appearance
21. Standard telephony service is commonly referred to as
display features
POTS
BDF
Demarc (demarcation point)
22. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Demarc (demarcation point)
Business services
Line appearance
directry assistance
23. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
FXS
ring groups
Business services
24. Distribution frame where building cabling converges
BDF
MDF
directry assistance
speed dialing
25. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
Line appearance
call screaning
automatic recall
26. __are important to SPs because they represent a large portion of SP's revenue base.
Demarc (demarcation point)
Business services
line
CP Distribution Frames
27. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
directry assistance
display features
ring groups
automatic recall
28. Efficiently routes incoming calls to multiple answering stations.
call screaning
CPE
speed dialing
ACD
29. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
speed dialing
Centrex
display features
30. Enables calls to follow as the subscriber moves from one location to another
FXO
FXS
Call forwarding
CPE
31. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
BDF
Voice messaging
Centrex
Call waiting
32. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
SS7
Centrex
Line appearance
33. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Call forwarding
databases
Business services
MDF
34. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Centrex
BDF
SS7
POTS
35. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
POTS
SS7
three way calling
display features
36. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
ACD
CPE
SP
Demarc (demarcation point)
37. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SP
POTS
SS7
CP Distribution Frames
38. The rules governing call-routing behavior of the PBX
databases
billing services
Customer-originated trace
dial plan
39. Enables subscribers to conference a third party in on a conversation
Call forwarding
call screaning
three way calling
automatic recall
40. Provides a convenient way for subscribers to store frequently used numbers
Toll and assistance
FXS
display features
speed dialing
41. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
CPE
SP
FXO
Sequential hunt group