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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of phones in a home is
Business services
electrical aggregate.
Calling number blocking
Voice messaging
2. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
Toll and assistance
Business services
MDF
3. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
CP Distribution Frames
SS7
line
FXS
4. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
MDF
SP
SS7
line
5. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SS7
FXS
Calling number blocking
speed dialing
6. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Centrex
BDF
Inside wiring
FXO
7. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Virtual Private Voice Networks
directry assistance
call screaning
Voice Mail
8. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Demarc (demarcation point)
billing services
FXS
three way calling
9. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Sequential hunt group
automatic callback
SP
Customer-originated trace
10. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
automatic callback
Virtual Private Voice Networks
Call waiting
11. A physical connection to the PBX - Capable of carrying one concurrent call
electrical aggregate.
line
Virtual Private Voice Networks
Call waiting
12. Enables subscribers to conference a third party in on a conversation
Customer-originated trace
Call waiting
three way calling
Centrex
13. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
call screaning
aggregation point
Inside wiring
POTS
14. Standard telephony service is commonly referred to as
POTS
line
Demarc (demarcation point)
three way calling
15. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Centrex
SS7
SCAI
automatic recall
16. Distribution frame where building cabling converges
call screaning
Business services
BDF
MDF
17. Enables the subscriber to easily return a missed call.
SCAI
Voice Mail
automatic recall
SS7
18. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
billing services
ACD
CP Distribution Frames
Line appearance
19. The rules governing call-routing behavior of the PBX
dial plan
CPE
Demarc (demarcation point)
line
20. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
dial plan
ring groups
automatic recall
Voice messaging
21. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
SCAI
automatic recall
dial plan
22. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
FXO
Virtual Private Voice Networks
Inside wiring
CP Distribution Frames
23. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice messaging
directry assistance
Centrex
BDF
24. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
speed dialing
Demarc (demarcation point)
electrical aggregate.
Call waiting
25. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
dial plan
Toll and assistance
Sequential hunt group
26. Efficiently routes incoming calls to multiple answering stations.
ACD
display features
Customer-originated trace
SP
27. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
billing services
call screaning
BDF
Toll and assistance
28. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
POTS
dial plan
SS7
29. Requires a display telephone to display the calling name and calling number.
display features
FXO
Voice Mail
line
30. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
FXO
Toll and assistance
BDF
call screaning
31. Provides a convenient way for subscribers to store frequently used numbers
FXO
speed dialing
Call forwarding
Inside wiring
32. __are important to SPs because they represent a large portion of SP's revenue base.
directry assistance
Calling number blocking
Business services
SS7
33. Enables calls to follow as the subscriber moves from one location to another
automatic recall
ACD
Call forwarding
Inside wiring
34. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Demarc (demarcation point)
Call waiting
automatic recall
automatic callback
35. Do not require costly customer premise equipment.
Centrex
three way calling
Call waiting
Voice messaging
36. The one concurrent phone call
SCAI
display features
CPE
Line appearance
37. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
display features
Call waiting
MDF
Business services
38. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Line appearance
FXO
Toll and assistance
billing services
39. Next available channel when phone is on a call.
speed dialing
Sequential hunt group
Virtual Private Voice Networks
ACD
40. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
speed dialing
electrical aggregate.
SS7
directry assistance
41. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
speed dialing
Toll and assistance
Virtual Private Voice Networks
FXO