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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The one concurrent phone call
Line appearance
Sequential hunt group
ACD
FXO
2. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Business services
SS7
three way calling
automatic callback
3. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Voice messaging
SP
electrical aggregate.
SCAI
4. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Voice Mail
Inside wiring
speed dialing
automatic callback
5. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
automatic recall
FXO
ring groups
automatic callback
6. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
billing services
ring groups
Calling number blocking
FXO
7. Standard telephony service is commonly referred to as
Virtual Private Voice Networks
Centrex
SS7
POTS
8. The rules governing call-routing behavior of the PBX
dial plan
automatic callback
Call waiting
databases
9. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
CPE
aggregation point
three way calling
10. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
SS7
Call forwarding
Inside wiring
Toll and assistance
11. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Virtual Private Voice Networks
call screaning
aggregation point
Demarc (demarcation point)
12. Do not require costly customer premise equipment.
Centrex
databases
call screaning
Demarc (demarcation point)
13. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
automatic recall
aggregation point
CPE
FXS
14. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
SCAI
Call waiting
automatic recall
MDF
15. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Centrex
automatic callback
Calling number blocking
Customer-originated trace
16. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
Centrex
billing services
Line appearance
17. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
automatic callback
Voice messaging
SCAI
BDF
18. Efficiently routes incoming calls to multiple answering stations.
SP
SCAI
ACD
directry assistance
19. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Centrex
billing services
databases
20. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Inside wiring
POTS
databases
21. Next available channel when phone is on a call.
electrical aggregate.
Sequential hunt group
POTS
CP Distribution Frames
22. Enables the subscriber to easily return a missed call.
Call waiting
automatic recall
Call forwarding
FXS
23. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
electrical aggregate.
Virtual Private Voice Networks
Customer-originated trace
Sequential hunt group
24. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Line appearance
aggregation point
Business services
Voice messaging
25. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
line
Centrex
call screaning
SS7
26. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
display features
Centrex
databases
billing services
27. A physical connection to the PBX - Capable of carrying one concurrent call
Business services
line
SP
Virtual Private Voice Networks
28. Enables subscribers to conference a third party in on a conversation
ring groups
Voice Mail
Centrex
three way calling
29. Requires a display telephone to display the calling name and calling number.
MDF
three way calling
display features
SP
30. __are important to SPs because they represent a large portion of SP's revenue base.
display features
FXO
Business services
Call forwarding
31. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SP
Call forwarding
automatic callback
directry assistance
32. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
SCAI
BDF
Sequential hunt group
33. Enables calls to follow as the subscriber moves from one location to another
Virtual Private Voice Networks
Call forwarding
billing services
Business services
34. Distribution frame where building cabling converges
BDF
speed dialing
Call waiting
directry assistance
35. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
three way calling
Line appearance
billing services
36. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
SCAI
aggregation point
ring groups
37. A group of phones in a home is
electrical aggregate.
dial plan
ring groups
line
38. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
FXS
Calling number blocking
SCAI
FXO
39. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
call screaning
aggregation point
CP Distribution Frames
40. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
call screaning
billing services
Business services
Call forwarding
41. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Voice Mail
Centrex
SCAI
Customer-originated trace