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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the subscriber to easily return a missed call.
Call forwarding
Sequential hunt group
three way calling
automatic recall
2. Enables calls to follow as the subscriber moves from one location to another
Inside wiring
CPE
MDF
Call forwarding
3. Do not require costly customer premise equipment.
line
Centrex
ring groups
Voice Mail
4. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Inside wiring
Virtual Private Voice Networks
Demarc (demarcation point)
CPE
5. A group of phones in a home is
electrical aggregate.
Virtual Private Voice Networks
Customer-originated trace
Centrex
6. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Customer-originated trace
call screaning
ring groups
Inside wiring
7. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
line
FXS
CP Distribution Frames
Voice Mail
8. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Call waiting
billing services
SCAI
databases
9. The one concurrent phone call
automatic callback
Line appearance
CP Distribution Frames
databases
10. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Calling number blocking
Voice Mail
Demarc (demarcation point)
ring groups
11. Provides a convenient way for subscribers to store frequently used numbers
Line appearance
Voice Mail
Toll and assistance
speed dialing
12. Enables subscribers to conference a third party in on a conversation
Centrex
three way calling
aggregation point
SP
13. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Voice messaging
CPE
SCAI
directry assistance
14. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Centrex
CPE
Voice Mail
Toll and assistance
15. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
billing services
SCAI
SS7
automatic recall
16. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Demarc (demarcation point)
SP
ACD
Toll and assistance
17. The rules governing call-routing behavior of the PBX
Virtual Private Voice Networks
automatic callback
dial plan
Voice messaging
18. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
databases
ring groups
Virtual Private Voice Networks
display features
19. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Calling number blocking
Centrex
Customer-originated trace
line
20. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
MDF
Centrex
BDF
21. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
three way calling
Calling number blocking
databases
Virtual Private Voice Networks
22. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
line
Voice messaging
automatic recall
billing services
23. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
dial plan
display features
billing services
24. Distribution frame where building cabling converges
display features
Calling number blocking
Virtual Private Voice Networks
BDF
25. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
FXS
automatic callback
CPE
MDF
26. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
FXO
FXS
aggregation point
MDF
27. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Voice Mail
SS7
Toll and assistance
Line appearance
28. Standard telephony service is commonly referred to as
billing services
POTS
Business services
SCAI
29. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
SCAI
Voice messaging
automatic callback
MDF
30. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
call screaning
Voice Mail
Customer-originated trace
31. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Toll and assistance
SCAI
Call forwarding
Customer-originated trace
32. A physical connection to the PBX - Capable of carrying one concurrent call
aggregation point
line
Centrex
Customer-originated trace
33. Next available channel when phone is on a call.
Sequential hunt group
Voice Mail
Centrex
SP
34. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
display features
Toll and assistance
databases
Sequential hunt group
35. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Voice messaging
Centrex
dial plan
billing services
36. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Call waiting
CP Distribution Frames
speed dialing
SCAI
37. Requires a display telephone to display the calling name and calling number.
databases
FXS
ring groups
display features
38. Efficiently routes incoming calls to multiple answering stations.
Toll and assistance
SS7
ACD
FXS
39. Indicates an incoming call when the subscriber is already involved in a call
POTS
FXS
Call waiting
electrical aggregate.
40. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SP
FXO
ACD
Voice messaging
41. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
FXO
automatic callback
Toll and assistance