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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
CPE
SCAI
MDF
2. Efficiently routes incoming calls to multiple answering stations.
ACD
ring groups
call screaning
FXO
3. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
databases
billing services
FXS
Call forwarding
4. Next available channel when phone is on a call.
Customer-originated trace
POTS
SCAI
Sequential hunt group
5. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
automatic callback
Inside wiring
ACD
6. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
three way calling
Customer-originated trace
Calling number blocking
7. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Virtual Private Voice Networks
MDF
POTS
8. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
SCAI
automatic callback
SP
9. Enables the subscriber to easily return a missed call.
MDF
ring groups
Centrex
automatic recall
10. Distribution frame where building cabling converges
SS7
Call forwarding
aggregation point
BDF
11. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
Centrex
three way calling
billing services
12. The rules governing call-routing behavior of the PBX
MDF
SS7
dial plan
FXS
13. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
display features
CP Distribution Frames
SS7
three way calling
14. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SS7
Customer-originated trace
electrical aggregate.
CP Distribution Frames
15. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
speed dialing
FXO
Customer-originated trace
display features
16. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
automatic recall
Business services
Centrex
17. Requires a display telephone to display the calling name and calling number.
SS7
call screaning
display features
electrical aggregate.
18. The one concurrent phone call
call screaning
Line appearance
automatic recall
Toll and assistance
19. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
SCAI
ACD
aggregation point
Voice Mail
20. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
Toll and assistance
call screaning
display features
21. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
automatic recall
CPE
MDF
electrical aggregate.
22. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
BDF
Virtual Private Voice Networks
Demarc (demarcation point)
three way calling
23. A physical connection to the PBX - Capable of carrying one concurrent call
automatic recall
three way calling
Centrex
line
24. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
billing services
directry assistance
Centrex
speed dialing
25. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
electrical aggregate.
Centrex
Voice messaging
SP
26. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Toll and assistance
BDF
speed dialing
27. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
CPE
directry assistance
automatic callback
Voice messaging
28. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Inside wiring
SCAI
Demarc (demarcation point)
MDF
29. A group of phones in a home is
Inside wiring
electrical aggregate.
automatic recall
Centrex
30. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Call forwarding
Centrex
Call waiting
Toll and assistance
31. Standard telephony service is commonly referred to as
Sequential hunt group
POTS
Inside wiring
Calling number blocking
32. Do not require costly customer premise equipment.
CPE
FXS
Centrex
SS7
33. Enables calls to follow as the subscriber moves from one location to another
BDF
Call forwarding
Virtual Private Voice Networks
dial plan
34. __are important to SPs because they represent a large portion of SP's revenue base.
Line appearance
Business services
line
ring groups
35. Enables subscribers to conference a third party in on a conversation
Centrex
call screaning
three way calling
dial plan
36. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
FXS
dial plan
Call waiting
37. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
automatic recall
Business services
Voice Mail
Calling number blocking
38. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
MDF
speed dialing
Centrex
Inside wiring
39. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
directry assistance
Centrex
dial plan
Call forwarding
40. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ACD
automatic callback
ring groups
Voice messaging
41. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Customer-originated trace
Voice Mail
Toll and assistance
BDF
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