SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Demarc (demarcation point)
directry assistance
automatic callback
ACD
2. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Call waiting
call screaning
FXS
SP
3. Requires a display telephone to display the calling name and calling number.
billing services
databases
Centrex
display features
4. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
FXO
SCAI
billing services
Centrex
5. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Sequential hunt group
three way calling
Voice Mail
electrical aggregate.
6. Efficiently routes incoming calls to multiple answering stations.
Centrex
FXO
BDF
ACD
7. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
call screaning
Line appearance
Toll and assistance
Call waiting
8. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Virtual Private Voice Networks
automatic recall
Customer-originated trace
three way calling
9. Standard telephony service is commonly referred to as
CP Distribution Frames
automatic recall
SCAI
POTS
10. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
electrical aggregate.
billing services
CP Distribution Frames
SS7
11. The rules governing call-routing behavior of the PBX
directry assistance
dial plan
automatic callback
ring groups
12. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
databases
call screaning
aggregation point
13. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
CP Distribution Frames
automatic recall
MDF
FXO
14. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Voice messaging
Toll and assistance
POTS
15. Distribution frame where building cabling converges
Demarc (demarcation point)
BDF
Call forwarding
Voice Mail
16. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
databases
automatic recall
three way calling
17. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Centrex
Business services
aggregation point
Customer-originated trace
18. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Sequential hunt group
FXS
Business services
billing services
19. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
ring groups
Inside wiring
dial plan
20. A physical connection to the PBX - Capable of carrying one concurrent call
Demarc (demarcation point)
automatic callback
line
Customer-originated trace
21. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
three way calling
ring groups
Demarc (demarcation point)
22. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Sequential hunt group
line
Voice Mail
23. Enables calls to follow as the subscriber moves from one location to another
Voice messaging
Call forwarding
Virtual Private Voice Networks
ACD
24. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Call forwarding
SS7
CPE
directry assistance
25. Next available channel when phone is on a call.
Call waiting
Sequential hunt group
SS7
Virtual Private Voice Networks
26. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Call waiting
Customer-originated trace
ACD
27. Do not require costly customer premise equipment.
Inside wiring
speed dialing
SS7
Centrex
28. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Calling number blocking
SP
Virtual Private Voice Networks
Inside wiring
29. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
speed dialing
Virtual Private Voice Networks
BDF
POTS
30. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Centrex
Calling number blocking
Inside wiring
31. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
POTS
FXO
call screaning
FXS
32. The one concurrent phone call
Line appearance
Business services
Call waiting
automatic recall
33. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Virtual Private Voice Networks
ACD
Voice messaging
BDF
34. Enables subscribers to conference a third party in on a conversation
dial plan
three way calling
billing services
databases
35. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
POTS
Centrex
MDF
36. Indicates an incoming call when the subscriber is already involved in a call
automatic callback
Call waiting
Calling number blocking
Customer-originated trace
37. Enables the subscriber to easily return a missed call.
SS7
call screaning
Call forwarding
automatic recall
38. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Demarc (demarcation point)
FXS
Centrex
SS7
39. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
electrical aggregate.
Voice Mail
Demarc (demarcation point)
call screaning
40. A group of phones in a home is
Customer-originated trace
ACD
Centrex
electrical aggregate.
41. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Centrex
automatic recall
ACD
SCAI