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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
line
Virtual Private Voice Networks
Inside wiring
Customer-originated trace
2. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
ACD
Call waiting
SCAI
Demarc (demarcation point)
3. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
Virtual Private Voice Networks
CP Distribution Frames
Voice Mail
4. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Centrex
SS7
SS7
databases
5. A group of phones in a home is
Voice messaging
ACD
display features
electrical aggregate.
6. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
ring groups
FXO
display features
Voice Mail
7. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
FXS
Customer-originated trace
Call waiting
8. Enables the subscriber to easily return a missed call.
Business services
Toll and assistance
automatic recall
Customer-originated trace
9. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
display features
SCAI
CP Distribution Frames
10. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
dial plan
Demarc (demarcation point)
SS7
line
11. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
call screaning
aggregation point
ACD
12. Enables calls to follow as the subscriber moves from one location to another
SS7
Call forwarding
Business services
Toll and assistance
13. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Call forwarding
Call waiting
aggregation point
Virtual Private Voice Networks
14. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
dial plan
SP
Voice messaging
billing services
15. Next available channel when phone is on a call.
automatic recall
SS7
Sequential hunt group
line
16. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
databases
Calling number blocking
line
POTS
17. Requires a display telephone to display the calling name and calling number.
display features
billing services
line
Calling number blocking
18. Standard telephony service is commonly referred to as
POTS
directry assistance
Calling number blocking
databases
19. Enables subscribers to conference a third party in on a conversation
three way calling
automatic callback
Centrex
ring groups
20. __are important to SPs because they represent a large portion of SP's revenue base.
CPE
billing services
Business services
automatic recall
21. The rules governing call-routing behavior of the PBX
Business services
CPE
dial plan
speed dialing
22. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Customer-originated trace
CPE
speed dialing
directry assistance
23. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
dial plan
Line appearance
Centrex
24. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Line appearance
Demarc (demarcation point)
SS7
Sequential hunt group
25. A physical connection to the PBX - Capable of carrying one concurrent call
Call forwarding
line
electrical aggregate.
display features
26. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Virtual Private Voice Networks
electrical aggregate.
SS7
dial plan
27. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CP Distribution Frames
CPE
ACD
electrical aggregate.
28. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
ring groups
Customer-originated trace
Call forwarding
29. Efficiently routes incoming calls to multiple answering stations.
call screaning
Calling number blocking
ACD
Demarc (demarcation point)
30. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Centrex
Call forwarding
display features
31. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Line appearance
POTS
FXS
display features
32. Distribution frame where building cabling converges
SS7
FXS
Voice messaging
BDF
33. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Centrex
Centrex
aggregation point
FXO
34. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
electrical aggregate.
SP
Toll and assistance
Calling number blocking
35. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
databases
Customer-originated trace
directry assistance
36. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
FXO
Virtual Private Voice Networks
Inside wiring
37. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
Line appearance
BDF
directry assistance
38. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Customer-originated trace
SS7
display features
aggregation point
39. Do not require costly customer premise equipment.
automatic callback
BDF
electrical aggregate.
Centrex
40. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
automatic callback
Centrex
SCAI
CPE
41. The one concurrent phone call
Line appearance
Demarc (demarcation point)
line
dial plan