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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
display features
Centrex
SCAI
2. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Calling number blocking
Call forwarding
Voice messaging
3. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Customer-originated trace
Call forwarding
Calling number blocking
call screaning
4. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
three way calling
Inside wiring
Centrex
Voice messaging
5. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
display features
FXO
Business services
aggregation point
6. Requires a display telephone to display the calling name and calling number.
speed dialing
display features
SP
line
7. Enables the subscriber to easily return a missed call.
automatic recall
Centrex
Call waiting
POTS
8. The rules governing call-routing behavior of the PBX
dial plan
directry assistance
Sequential hunt group
Inside wiring
9. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
SP
Call forwarding
Business services
10. Standard telephony service is commonly referred to as
automatic recall
CP Distribution Frames
POTS
Demarc (demarcation point)
11. A group of phones in a home is
Call waiting
databases
electrical aggregate.
CPE
12. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
directry assistance
Centrex
FXS
CPE
13. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
MDF
SP
display features
directry assistance
14. A physical connection to the PBX - Capable of carrying one concurrent call
Business services
CPE
automatic recall
line
15. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Sequential hunt group
speed dialing
Toll and assistance
Voice messaging
16. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
BDF
display features
SP
MDF
17. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
databases
electrical aggregate.
CPE
18. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
line
Call waiting
directry assistance
19. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Inside wiring
Call forwarding
MDF
billing services
20. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Demarc (demarcation point)
CP Distribution Frames
dial plan
Calling number blocking
21. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Calling number blocking
SS7
call screaning
databases
22. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Virtual Private Voice Networks
Toll and assistance
call screaning
CPE
23. Distribution frame where building cabling converges
BDF
Virtual Private Voice Networks
CP Distribution Frames
Voice Mail
24. Do not require costly customer premise equipment.
aggregation point
electrical aggregate.
Centrex
automatic recall
25. __are important to SPs because they represent a large portion of SP's revenue base.
aggregation point
Business services
databases
CP Distribution Frames
26. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Toll and assistance
FXO
Sequential hunt group
display features
27. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
POTS
Voice Mail
databases
aggregation point
28. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SS7
Virtual Private Voice Networks
Centrex
automatic recall
29. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Customer-originated trace
CPE
Inside wiring
speed dialing
30. Enables calls to follow as the subscriber moves from one location to another
Centrex
Call forwarding
FXO
Demarc (demarcation point)
31. Next available channel when phone is on a call.
billing services
Sequential hunt group
three way calling
electrical aggregate.
32. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Customer-originated trace
directry assistance
Voice Mail
SS7
33. Provides a convenient way for subscribers to store frequently used numbers
Centrex
Voice messaging
speed dialing
Toll and assistance
34. Indicates an incoming call when the subscriber is already involved in a call
FXS
databases
aggregation point
Call waiting
35. The one concurrent phone call
Centrex
Line appearance
call screaning
automatic callback
36. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
ACD
automatic callback
Centrex
ring groups
37. Efficiently routes incoming calls to multiple answering stations.
speed dialing
ACD
POTS
Customer-originated trace
38. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
SS7
Call forwarding
dial plan
39. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
Demarc (demarcation point)
Virtual Private Voice Networks
ACD
40. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Centrex
ring groups
Virtual Private Voice Networks
line
41. Enables subscribers to conference a third party in on a conversation
Virtual Private Voice Networks
Voice Mail
billing services
three way calling