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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
databases
Centrex
FXS
directry assistance
2. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SS7
line
Line appearance
Calling number blocking
3. A physical connection to the PBX - Capable of carrying one concurrent call
directry assistance
Business services
FXS
line
4. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
SP
CPE
Virtual Private Voice Networks
5. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
display features
BDF
CP Distribution Frames
ACD
6. Next available channel when phone is on a call.
Sequential hunt group
Line appearance
MDF
Customer-originated trace
7. Indicates an incoming call when the subscriber is already involved in a call
SCAI
Virtual Private Voice Networks
Call waiting
directry assistance
8. Standard telephony service is commonly referred to as
CPE
POTS
automatic callback
CP Distribution Frames
9. __are important to SPs because they represent a large portion of SP's revenue base.
Call forwarding
dial plan
electrical aggregate.
Business services
10. A group of phones in a home is
Calling number blocking
FXS
electrical aggregate.
CPE
11. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SCAI
aggregation point
Voice Mail
Call forwarding
12. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
ACD
Sequential hunt group
CPE
automatic callback
13. Do not require costly customer premise equipment.
aggregation point
Centrex
three way calling
Voice Mail
14. Distribution frame where building cabling converges
Voice messaging
speed dialing
Inside wiring
BDF
15. Enables the subscriber to easily return a missed call.
automatic recall
directry assistance
FXO
automatic callback
16. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
FXO
SS7
display features
Centrex
17. Requires a display telephone to display the calling name and calling number.
Call forwarding
display features
CPE
SP
18. Enables subscribers to conference a third party in on a conversation
Virtual Private Voice Networks
three way calling
Toll and assistance
automatic callback
19. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Customer-originated trace
display features
Voice Mail
databases
20. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Line appearance
Centrex
SP
automatic callback
21. The one concurrent phone call
CP Distribution Frames
three way calling
Line appearance
BDF
22. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Virtual Private Voice Networks
MDF
Toll and assistance
FXS
23. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Voice messaging
ring groups
FXS
Demarc (demarcation point)
24. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
electrical aggregate.
Centrex
Sequential hunt group
dial plan
25. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
automatic callback
Call waiting
aggregation point
26. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
billing services
Call waiting
SP
electrical aggregate.
27. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
directry assistance
Inside wiring
call screaning
aggregation point
28. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Voice messaging
SS7
Inside wiring
electrical aggregate.
29. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
BDF
aggregation point
billing services
Line appearance
30. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
automatic callback
Centrex
FXS
Customer-originated trace
31. Provides a convenient way for subscribers to store frequently used numbers
Line appearance
Toll and assistance
speed dialing
Call waiting
32. Efficiently routes incoming calls to multiple answering stations.
Line appearance
Customer-originated trace
automatic callback
ACD
33. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
BDF
Toll and assistance
display features
Centrex
34. The rules governing call-routing behavior of the PBX
dial plan
ACD
directry assistance
FXS
35. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Sequential hunt group
ACD
Customer-originated trace
36. Enables calls to follow as the subscriber moves from one location to another
Sequential hunt group
Calling number blocking
Call forwarding
Centrex
37. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
SS7
ring groups
Customer-originated trace
38. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
automatic callback
call screaning
Call waiting
Demarc (demarcation point)
39. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Business services
Voice Mail
FXO
Call waiting
40. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
directry assistance
Centrex
Call forwarding
SCAI
41. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
ACD
line
billing services
Demarc (demarcation point)