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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Do not require costly customer premise equipment.
aggregation point
speed dialing
Voice messaging
Centrex
2. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Demarc (demarcation point)
SP
line
FXS
3. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
billing services
BDF
Voice Mail
4. The rules governing call-routing behavior of the PBX
databases
dial plan
Virtual Private Voice Networks
CPE
5. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Calling number blocking
POTS
Voice messaging
6. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
automatic recall
SS7
Customer-originated trace
billing services
7. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
ACD
Toll and assistance
Virtual Private Voice Networks
BDF
8. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
speed dialing
MDF
Demarc (demarcation point)
9. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
speed dialing
automatic callback
ring groups
directry assistance
10. Requires a display telephone to display the calling name and calling number.
display features
line
Inside wiring
CP Distribution Frames
11. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
directry assistance
MDF
Centrex
Voice messaging
12. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Call waiting
aggregation point
display features
Demarc (demarcation point)
13. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
POTS
SP
Sequential hunt group
14. A group of phones in a home is
Centrex
electrical aggregate.
Inside wiring
Customer-originated trace
15. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
Calling number blocking
line
dial plan
16. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
ACD
SCAI
Calling number blocking
aggregation point
17. Efficiently routes incoming calls to multiple answering stations.
Centrex
Inside wiring
ACD
databases
18. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Voice Mail
Virtual Private Voice Networks
dial plan
19. Next available channel when phone is on a call.
Centrex
speed dialing
Sequential hunt group
FXO
20. Indicates an incoming call when the subscriber is already involved in a call
three way calling
Call waiting
Voice messaging
Voice Mail
21. Distribution frame where building cabling converges
CPE
directry assistance
Customer-originated trace
BDF
22. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
call screaning
CPE
SP
Centrex
23. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SCAI
FXS
Voice Mail
Inside wiring
24. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
automatic recall
Demarc (demarcation point)
automatic callback
25. Enables the subscriber to easily return a missed call.
ring groups
MDF
speed dialing
automatic recall
26. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Voice messaging
Demarc (demarcation point)
FXS
Call forwarding
27. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Call waiting
ACD
aggregation point
28. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SS7
Inside wiring
directry assistance
FXO
29. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Voice Mail
Line appearance
SCAI
30. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
directry assistance
three way calling
automatic recall
31. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
FXO
CPE
call screaning
Inside wiring
32. Standard telephony service is commonly referred to as
Sequential hunt group
POTS
Virtual Private Voice Networks
Voice messaging
33. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
BDF
Business services
ring groups
SCAI
34. A physical connection to the PBX - Capable of carrying one concurrent call
electrical aggregate.
line
CP Distribution Frames
automatic callback
35. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
dial plan
Voice messaging
Toll and assistance
billing services
36. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
display features
Line appearance
dial plan
37. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
billing services
directry assistance
call screaning
SS7
38. The one concurrent phone call
Calling number blocking
Call forwarding
Line appearance
POTS
39. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
electrical aggregate.
CP Distribution Frames
SS7
automatic callback
40. Enables subscribers to conference a third party in on a conversation
three way calling
Inside wiring
electrical aggregate.
aggregation point
41. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
databases
automatic recall
three way calling
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