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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Customer-originated trace
call screaning
POTS
Sequential hunt group
2. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
BDF
directry assistance
CP Distribution Frames
automatic recall
3. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
Inside wiring
MDF
speed dialing
4. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Business services
Centrex
dial plan
directry assistance
5. Efficiently routes incoming calls to multiple answering stations.
automatic recall
Centrex
ACD
electrical aggregate.
6. A physical connection to the PBX - Capable of carrying one concurrent call
aggregation point
databases
line
SS7
7. The one concurrent phone call
Voice messaging
Call waiting
Line appearance
Inside wiring
8. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
electrical aggregate.
Toll and assistance
FXO
Virtual Private Voice Networks
9. The rules governing call-routing behavior of the PBX
three way calling
dial plan
SP
Customer-originated trace
10. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
SP
Business services
Inside wiring
aggregation point
11. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
call screaning
ring groups
three way calling
Virtual Private Voice Networks
12. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
Business services
CPE
Inside wiring
13. Do not require costly customer premise equipment.
automatic recall
call screaning
Centrex
speed dialing
14. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Business services
SS7
Demarc (demarcation point)
SCAI
15. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
databases
Customer-originated trace
Business services
Calling number blocking
16. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Call waiting
ring groups
FXS
POTS
17. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
SCAI
Demarc (demarcation point)
Virtual Private Voice Networks
Voice messaging
18. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Inside wiring
Voice Mail
Line appearance
Business services
19. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
display features
Centrex
Calling number blocking
Voice Mail
20. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
three way calling
databases
Calling number blocking
21. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
automatic callback
directry assistance
CPE
SS7
22. Enables the subscriber to easily return a missed call.
Voice Mail
automatic callback
automatic recall
Customer-originated trace
23. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
Call forwarding
automatic recall
ring groups
24. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
SCAI
Sequential hunt group
Inside wiring
25. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
SS7
SCAI
ACD
databases
26. Enables calls to follow as the subscriber moves from one location to another
aggregation point
Centrex
Demarc (demarcation point)
Call forwarding
27. A group of phones in a home is
Centrex
Business services
call screaning
electrical aggregate.
28. Distribution frame where building cabling converges
Business services
BDF
three way calling
billing services
29. Enables subscribers to conference a third party in on a conversation
Demarc (demarcation point)
FXO
Call waiting
three way calling
30. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
automatic recall
Inside wiring
SS7
call screaning
31. Provides a convenient way for subscribers to store frequently used numbers
SS7
three way calling
speed dialing
BDF
32. Requires a display telephone to display the calling name and calling number.
Centrex
CP Distribution Frames
FXS
display features
33. Next available channel when phone is on a call.
POTS
Sequential hunt group
electrical aggregate.
display features
34. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Business services
ACD
SS7
display features
35. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
ACD
Voice Mail
MDF
Voice messaging
36. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
aggregation point
CPE
SCAI
Demarc (demarcation point)
37. Standard telephony service is commonly referred to as
call screaning
SS7
POTS
aggregation point
38. __are important to SPs because they represent a large portion of SP's revenue base.
CP Distribution Frames
Business services
aggregation point
directry assistance
39. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Centrex
FXS
aggregation point
Inside wiring
40. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Virtual Private Voice Networks
SP
electrical aggregate.
automatic callback
41. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Voice Mail
Centrex
CPE