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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
line
Sequential hunt group
POTS
2. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Calling number blocking
ACD
MDF
dial plan
3. Enables subscribers to conference a third party in on a conversation
Line appearance
FXO
CP Distribution Frames
three way calling
4. Do not require costly customer premise equipment.
BDF
dial plan
FXO
Centrex
5. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Inside wiring
MDF
BDF
6. __are important to SPs because they represent a large portion of SP's revenue base.
Sequential hunt group
Business services
Virtual Private Voice Networks
POTS
7. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
call screaning
databases
electrical aggregate.
speed dialing
8. Next available channel when phone is on a call.
Sequential hunt group
Call waiting
dial plan
Demarc (demarcation point)
9. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Centrex
call screaning
Sequential hunt group
Toll and assistance
10. The rules governing call-routing behavior of the PBX
dial plan
automatic recall
Virtual Private Voice Networks
Inside wiring
11. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
Demarc (demarcation point)
Virtual Private Voice Networks
Voice messaging
12. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Customer-originated trace
Toll and assistance
SCAI
Calling number blocking
13. Enables calls to follow as the subscriber moves from one location to another
electrical aggregate.
Calling number blocking
billing services
Call forwarding
14. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Inside wiring
Business services
Virtual Private Voice Networks
SS7
15. Indicates an incoming call when the subscriber is already involved in a call
FXS
FXO
Centrex
Call waiting
16. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
CPE
display features
Line appearance
17. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Calling number blocking
Inside wiring
Voice Mail
electrical aggregate.
18. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Line appearance
Sequential hunt group
aggregation point
CPE
19. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
Sequential hunt group
automatic recall
three way calling
20. Efficiently routes incoming calls to multiple answering stations.
call screaning
ACD
CPE
Voice messaging
21. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SS7
Calling number blocking
automatic recall
BDF
22. A physical connection to the PBX - Capable of carrying one concurrent call
line
SS7
Virtual Private Voice Networks
three way calling
23. Enables the subscriber to easily return a missed call.
speed dialing
Centrex
automatic recall
line
24. Distribution frame where building cabling converges
display features
dial plan
BDF
automatic callback
25. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
databases
Customer-originated trace
FXS
line
26. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
directry assistance
Centrex
dial plan
SCAI
27. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Voice messaging
FXS
electrical aggregate.
SP
28. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
Customer-originated trace
Toll and assistance
CP Distribution Frames
29. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
Inside wiring
directry assistance
display features
30. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
ring groups
SP
Inside wiring
Voice messaging
31. The one concurrent phone call
dial plan
directry assistance
Calling number blocking
Line appearance
32. A group of phones in a home is
Call forwarding
Inside wiring
display features
electrical aggregate.
33. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
databases
automatic callback
Call waiting
34. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Centrex
SP
CP Distribution Frames
Voice messaging
35. Requires a display telephone to display the calling name and calling number.
Voice Mail
display features
directry assistance
automatic recall
36. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Virtual Private Voice Networks
Sequential hunt group
billing services
Inside wiring
37. Standard telephony service is commonly referred to as
line
Voice messaging
POTS
display features
38. Provides a convenient way for subscribers to store frequently used numbers
FXS
databases
speed dialing
ring groups
39. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
electrical aggregate.
BDF
Toll and assistance
Inside wiring
40. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
call screaning
CPE
Business services
Centrex
41. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Calling number blocking
SCAI
directry assistance
Customer-originated trace