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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
POTS
Customer-originated trace
Inside wiring
databases
2. Next available channel when phone is on a call.
Calling number blocking
dial plan
MDF
Sequential hunt group
3. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
call screaning
ring groups
Voice messaging
4. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
ring groups
call screaning
Sequential hunt group
5. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
line
BDF
SS7
6. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Voice messaging
line
FXS
Virtual Private Voice Networks
7. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Demarc (demarcation point)
three way calling
Toll and assistance
call screaning
8. Enables calls to follow as the subscriber moves from one location to another
line
Call forwarding
Line appearance
call screaning
9. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Centrex
aggregation point
CPE
Voice Mail
10. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
databases
ACD
Demarc (demarcation point)
FXO
11. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Line appearance
Toll and assistance
SS7
Voice Mail
12. Enables subscribers to conference a third party in on a conversation
three way calling
FXS
call screaning
BDF
13. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
line
aggregation point
CP Distribution Frames
Centrex
14. Requires a display telephone to display the calling name and calling number.
display features
Calling number blocking
FXO
Centrex
15. Enables the subscriber to easily return a missed call.
Calling number blocking
Voice Mail
Voice messaging
automatic recall
16. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
SCAI
aggregation point
line
17. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
CPE
SS7
Voice messaging
line
18. Provides a convenient way for subscribers to store frequently used numbers
BDF
speed dialing
POTS
display features
19. The rules governing call-routing behavior of the PBX
SS7
FXS
dial plan
POTS
20. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Virtual Private Voice Networks
line
three way calling
automatic callback
21. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Virtual Private Voice Networks
Centrex
MDF
CP Distribution Frames
22. The one concurrent phone call
BDF
MDF
Line appearance
Demarc (demarcation point)
23. Standard telephony service is commonly referred to as
SS7
POTS
Demarc (demarcation point)
ACD
24. Efficiently routes incoming calls to multiple answering stations.
ACD
databases
billing services
Inside wiring
25. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
Virtual Private Voice Networks
Call waiting
Business services
26. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice Mail
Business services
SCAI
Centrex
27. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
automatic recall
Toll and assistance
FXS
Calling number blocking
28. Do not require costly customer premise equipment.
billing services
Centrex
FXO
automatic callback
29. Distribution frame where building cabling converges
Voice messaging
POTS
directry assistance
BDF
30. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Toll and assistance
SP
directry assistance
line
31. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Voice messaging
display features
speed dialing
SCAI
32. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Call waiting
automatic callback
Inside wiring
FXS
33. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Call forwarding
ring groups
FXO
34. A physical connection to the PBX - Capable of carrying one concurrent call
ACD
line
Call waiting
Voice messaging
35. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Line appearance
Call waiting
Call forwarding
billing services
36. A group of phones in a home is
Virtual Private Voice Networks
electrical aggregate.
Voice messaging
Voice Mail
37. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
CP Distribution Frames
call screaning
electrical aggregate.
38. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Centrex
databases
Line appearance
POTS
39. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
billing services
Inside wiring
electrical aggregate.
Toll and assistance
40. Indicates an incoming call when the subscriber is already involved in a call
automatic callback
Call forwarding
CPE
Call waiting
41. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
electrical aggregate.
Customer-originated trace
Toll and assistance