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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
call screaning
Voice Mail
SS7
MDF
2. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
POTS
SS7
Centrex
FXS
3. The rules governing call-routing behavior of the PBX
Voice Mail
databases
BDF
dial plan
4. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Line appearance
Voice messaging
ACD
automatic callback
5. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
directry assistance
call screaning
aggregation point
6. A physical connection to the PBX - Capable of carrying one concurrent call
line
directry assistance
Call forwarding
Calling number blocking
7. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Inside wiring
Call waiting
aggregation point
SS7
8. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Toll and assistance
directry assistance
SP
Calling number blocking
9. Distribution frame where building cabling converges
BDF
Customer-originated trace
FXS
Sequential hunt group
10. Enables calls to follow as the subscriber moves from one location to another
Centrex
line
Call forwarding
directry assistance
11. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
ring groups
Business services
databases
ACD
12. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Line appearance
billing services
ring groups
directry assistance
13. __are important to SPs because they represent a large portion of SP's revenue base.
Inside wiring
Call waiting
Business services
directry assistance
14. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
FXO
CPE
SCAI
call screaning
15. Indicates an incoming call when the subscriber is already involved in a call
Sequential hunt group
SS7
Call waiting
automatic recall
16. Provides a convenient way for subscribers to store frequently used numbers
Call forwarding
billing services
SS7
speed dialing
17. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
databases
directry assistance
Virtual Private Voice Networks
BDF
18. Enables the subscriber to easily return a missed call.
automatic recall
directry assistance
Sequential hunt group
Calling number blocking
19. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
Calling number blocking
Call waiting
FXO
20. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
SS7
Sequential hunt group
CPE
automatic recall
21. Efficiently routes incoming calls to multiple answering stations.
ACD
Centrex
Demarc (demarcation point)
directry assistance
22. A group of phones in a home is
Toll and assistance
CPE
Virtual Private Voice Networks
electrical aggregate.
23. The one concurrent phone call
SS7
Sequential hunt group
SCAI
Line appearance
24. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Centrex
automatic recall
billing services
BDF
25. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
automatic callback
Call forwarding
SCAI
Toll and assistance
26. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
BDF
Line appearance
display features
27. Standard telephony service is commonly referred to as
POTS
CPE
Business services
ACD
28. Do not require costly customer premise equipment.
CPE
Centrex
Business services
ring groups
29. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Calling number blocking
Inside wiring
CPE
FXO
30. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
call screaning
Sequential hunt group
Business services
MDF
31. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
databases
SP
SS7
aggregation point
32. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Call forwarding
Call waiting
FXS
33. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Sequential hunt group
Voice Mail
automatic callback
Centrex
34. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
FXO
automatic callback
aggregation point
Virtual Private Voice Networks
35. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
SP
FXS
Voice Mail
SS7
36. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
ring groups
Business services
Customer-originated trace
Demarc (demarcation point)
37. Enables subscribers to conference a third party in on a conversation
three way calling
Centrex
BDF
MDF
38. Next available channel when phone is on a call.
Voice messaging
SS7
automatic callback
Sequential hunt group
39. Requires a display telephone to display the calling name and calling number.
BDF
automatic recall
display features
Inside wiring
40. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
billing services
directry assistance
Customer-originated trace
41. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
line
Sequential hunt group
Voice Mail
Centrex