SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
dial plan
call screaning
databases
2. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Sequential hunt group
Virtual Private Voice Networks
Call forwarding
3. Enables subscribers to conference a third party in on a conversation
three way calling
MDF
directry assistance
display features
4. Distribution frame where building cabling converges
display features
Voice Mail
FXS
BDF
5. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
CPE
SS7
display features
Centrex
6. Enables the subscriber to easily return a missed call.
Inside wiring
automatic recall
Sequential hunt group
Toll and assistance
7. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXO
CP Distribution Frames
FXS
Toll and assistance
8. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
BDF
Centrex
three way calling
aggregation point
9. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
Centrex
Sequential hunt group
SCAI
10. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
dial plan
automatic callback
SS7
11. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
ring groups
FXO
Business services
SS7
12. Provides a convenient way for subscribers to store frequently used numbers
FXS
Voice Mail
SS7
speed dialing
13. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
display features
databases
three way calling
CP Distribution Frames
14. Enables calls to follow as the subscriber moves from one location to another
FXS
automatic recall
databases
Call forwarding
15. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
CP Distribution Frames
ring groups
electrical aggregate.
POTS
16. The one concurrent phone call
Line appearance
SP
Inside wiring
Centrex
17. The rules governing call-routing behavior of the PBX
FXO
dial plan
databases
directry assistance
18. Requires a display telephone to display the calling name and calling number.
automatic recall
FXS
display features
Sequential hunt group
19. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
SCAI
automatic recall
billing services
speed dialing
20. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
automatic callback
dial plan
FXO
MDF
21. Do not require costly customer premise equipment.
speed dialing
Centrex
FXO
Virtual Private Voice Networks
22. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
FXO
electrical aggregate.
SP
23. Next available channel when phone is on a call.
electrical aggregate.
Voice Mail
three way calling
Sequential hunt group
24. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
three way calling
Call waiting
BDF
Demarc (demarcation point)
25. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
directry assistance
call screaning
SP
ring groups
26. Standard telephony service is commonly referred to as
POTS
directry assistance
Voice Mail
BDF
27. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
ACD
MDF
POTS
28. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
display features
Customer-originated trace
dial plan
Voice messaging
29. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Business services
Voice messaging
CPE
Calling number blocking
30. __are important to SPs because they represent a large portion of SP's revenue base.
ACD
Business services
Call waiting
aggregation point
31. A physical connection to the PBX - Capable of carrying one concurrent call
Demarc (demarcation point)
line
SS7
Call waiting
32. A group of phones in a home is
electrical aggregate.
Inside wiring
FXO
three way calling
33. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SS7
Calling number blocking
CP Distribution Frames
MDF
34. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
FXO
SP
SS7
Business services
35. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
ACD
directry assistance
Inside wiring
Sequential hunt group
36. Efficiently routes incoming calls to multiple answering stations.
Business services
line
Inside wiring
ACD
37. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
automatic recall
SCAI
FXS
38. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Call forwarding
Call waiting
Inside wiring
Voice messaging
39. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
directry assistance
Call waiting
Voice Mail
SS7
40. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SS7
directry assistance
Call waiting
line
41. Indicates an incoming call when the subscriber is already involved in a call
Calling number blocking
Call waiting
electrical aggregate.
Voice Mail