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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The rules governing call-routing behavior of the PBX
Virtual Private Voice Networks
three way calling
dial plan
Centrex
2. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
electrical aggregate.
Business services
dial plan
call screaning
3. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
line
BDF
aggregation point
Virtual Private Voice Networks
4. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SP
three way calling
ring groups
Calling number blocking
5. Indicates an incoming call when the subscriber is already involved in a call
speed dialing
Line appearance
Customer-originated trace
Call waiting
6. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
MDF
CP Distribution Frames
aggregation point
Business services
7. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
aggregation point
SCAI
Voice Mail
SP
8. __are important to SPs because they represent a large portion of SP's revenue base.
line
dial plan
electrical aggregate.
Business services
9. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
databases
speed dialing
SS7
Centrex
10. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Business services
SP
SCAI
aggregation point
11. Efficiently routes incoming calls to multiple answering stations.
SS7
FXS
directry assistance
ACD
12. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
speed dialing
POTS
automatic recall
13. A physical connection to the PBX - Capable of carrying one concurrent call
line
Centrex
Business services
call screaning
14. Provides a convenient way for subscribers to store frequently used numbers
SS7
Demarc (demarcation point)
speed dialing
Calling number blocking
15. Enables calls to follow as the subscriber moves from one location to another
automatic recall
Call forwarding
directry assistance
automatic callback
16. Enables the subscriber to easily return a missed call.
Toll and assistance
automatic recall
Call forwarding
Inside wiring
17. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Voice Mail
automatic callback
FXS
Voice messaging
18. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Calling number blocking
Line appearance
ring groups
Sequential hunt group
19. Requires a display telephone to display the calling name and calling number.
FXS
Call forwarding
display features
Customer-originated trace
20. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXS
FXO
Line appearance
Centrex
21. Enables subscribers to conference a third party in on a conversation
Sequential hunt group
three way calling
Voice messaging
Inside wiring
22. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Voice messaging
dial plan
aggregation point
Sequential hunt group
23. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
BDF
MDF
SS7
Voice messaging
24. Next available channel when phone is on a call.
Demarc (demarcation point)
electrical aggregate.
SS7
Sequential hunt group
25. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
aggregation point
automatic recall
directry assistance
Demarc (demarcation point)
26. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
Centrex
Business services
databases
27. Do not require costly customer premise equipment.
FXO
Customer-originated trace
Call forwarding
Centrex
28. A group of phones in a home is
electrical aggregate.
Centrex
Calling number blocking
automatic callback
29. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Toll and assistance
ring groups
Centrex
speed dialing
30. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
BDF
Customer-originated trace
CPE
31. The one concurrent phone call
aggregation point
POTS
Demarc (demarcation point)
Line appearance
32. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
aggregation point
SS7
Voice messaging
33. Standard telephony service is commonly referred to as
Demarc (demarcation point)
Virtual Private Voice Networks
POTS
Business services
34. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
automatic recall
CP Distribution Frames
CPE
Centrex
35. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Centrex
MDF
Inside wiring
display features
36. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Virtual Private Voice Networks
SCAI
Business services
37. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Inside wiring
Voice Mail
automatic callback
Call waiting
38. Distribution frame where building cabling converges
ring groups
databases
BDF
SP
39. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
FXS
POTS
ACD
Customer-originated trace
40. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Voice Mail
Call waiting
SS7
dial plan
41. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Business services
Inside wiring
FXO
BDF