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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
ring groups
Voice messaging
automatic callback
MDF
2. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
CP Distribution Frames
line
call screaning
3. The one concurrent phone call
Toll and assistance
aggregation point
display features
Line appearance
4. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
Demarc (demarcation point)
display features
electrical aggregate.
5. Standard telephony service is commonly referred to as
dial plan
Calling number blocking
POTS
electrical aggregate.
6. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Call forwarding
billing services
directry assistance
ACD
7. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
CPE
SP
Centrex
Demarc (demarcation point)
8. Enables calls to follow as the subscriber moves from one location to another
SCAI
Toll and assistance
Voice Mail
Call forwarding
9. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
SS7
automatic callback
Voice messaging
10. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
FXS
CP Distribution Frames
POTS
aggregation point
11. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
automatic recall
call screaning
Virtual Private Voice Networks
CPE
12. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
ACD
Voice Mail
Sequential hunt group
three way calling
13. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Inside wiring
FXO
billing services
SS7
14. Next available channel when phone is on a call.
Sequential hunt group
directry assistance
SS7
automatic callback
15. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
ring groups
Voice messaging
Calling number blocking
ACD
16. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
display features
Toll and assistance
billing services
ACD
17. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
aggregation point
line
Customer-originated trace
directry assistance
18. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Voice messaging
Toll and assistance
aggregation point
Centrex
19. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SP
ACD
Inside wiring
FXO
20. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
billing services
aggregation point
Inside wiring
Calling number blocking
21. Requires a display telephone to display the calling name and calling number.
Toll and assistance
dial plan
display features
CP Distribution Frames
22. A physical connection to the PBX - Capable of carrying one concurrent call
line
BDF
SP
dial plan
23. Efficiently routes incoming calls to multiple answering stations.
automatic recall
MDF
CPE
ACD
24. Provides a convenient way for subscribers to store frequently used numbers
Line appearance
speed dialing
BDF
Business services
25. Enables subscribers to conference a third party in on a conversation
three way calling
Virtual Private Voice Networks
SP
ACD
26. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
POTS
databases
CPE
Voice messaging
27. A group of phones in a home is
electrical aggregate.
BDF
display features
SS7
28. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
automatic callback
line
Voice messaging
databases
29. Do not require costly customer premise equipment.
Centrex
Sequential hunt group
aggregation point
automatic callback
30. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Centrex
Line appearance
Voice Mail
FXS
31. Enables the subscriber to easily return a missed call.
dial plan
automatic recall
SCAI
CPE
32. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
display features
aggregation point
Sequential hunt group
33. Distribution frame where building cabling converges
BDF
three way calling
Toll and assistance
dial plan
34. The rules governing call-routing behavior of the PBX
Calling number blocking
Call waiting
dial plan
billing services
35. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
POTS
FXS
Demarc (demarcation point)
ring groups
36. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
automatic recall
POTS
CP Distribution Frames
37. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
POTS
Voice messaging
billing services
CPE
38. __are important to SPs because they represent a large portion of SP's revenue base.
databases
Business services
SCAI
ACD
39. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
speed dialing
Customer-originated trace
automatic callback
Call forwarding
40. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Sequential hunt group
Demarc (demarcation point)
Customer-originated trace
41. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Voice messaging
POTS
SP
SS7