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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
CPE
Centrex
Calling number blocking
three way calling
2. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Line appearance
FXS
call screaning
FXO
3. Efficiently routes incoming calls to multiple answering stations.
FXS
dial plan
billing services
ACD
4. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
automatic callback
Line appearance
FXS
5. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SP
SS7
Voice Mail
Line appearance
6. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
billing services
FXS
ring groups
Calling number blocking
7. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
BDF
databases
call screaning
8. Do not require costly customer premise equipment.
Centrex
SCAI
ring groups
Voice Mail
9. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
MDF
databases
SCAI
10. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
POTS
automatic callback
Demarc (demarcation point)
speed dialing
11. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Centrex
CP Distribution Frames
Toll and assistance
ring groups
12. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Call waiting
billing services
Virtual Private Voice Networks
Toll and assistance
13. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
dial plan
MDF
Customer-originated trace
14. A group of phones in a home is
electrical aggregate.
BDF
FXS
Call forwarding
15. Provides a convenient way for subscribers to store frequently used numbers
line
Demarc (demarcation point)
automatic recall
speed dialing
16. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
speed dialing
Virtual Private Voice Networks
SCAI
CPE
17. Requires a display telephone to display the calling name and calling number.
line
CP Distribution Frames
SS7
display features
18. Standard telephony service is commonly referred to as
dial plan
Call waiting
display features
POTS
19. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Call waiting
SP
CPE
Demarc (demarcation point)
20. __are important to SPs because they represent a large portion of SP's revenue base.
Customer-originated trace
Business services
three way calling
Toll and assistance
21. Enables the subscriber to easily return a missed call.
SS7
Line appearance
FXS
automatic recall
22. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
speed dialing
SCAI
Voice Mail
Calling number blocking
23. Distribution frame where building cabling converges
BDF
Calling number blocking
Customer-originated trace
electrical aggregate.
24. Enables calls to follow as the subscriber moves from one location to another
three way calling
display features
BDF
Call forwarding
25. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
speed dialing
Voice Mail
line
26. The one concurrent phone call
automatic callback
Line appearance
speed dialing
ACD
27. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
electrical aggregate.
Customer-originated trace
Centrex
28. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Virtual Private Voice Networks
dial plan
Inside wiring
Customer-originated trace
29. The rules governing call-routing behavior of the PBX
dial plan
CPE
Business services
electrical aggregate.
30. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
Call waiting
Centrex
BDF
31. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
SS7
Voice messaging
Calling number blocking
Call waiting
32. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
databases
ACD
FXO
33. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
automatic callback
Inside wiring
billing services
34. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
ACD
Voice Mail
electrical aggregate.
MDF
35. Enables subscribers to conference a third party in on a conversation
line
three way calling
databases
FXO
36. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
SP
electrical aggregate.
FXO
37. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
POTS
automatic callback
MDF
SS7
38. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
Toll and assistance
Inside wiring
automatic callback
39. Next available channel when phone is on a call.
Demarc (demarcation point)
Sequential hunt group
directry assistance
SP
40. A physical connection to the PBX - Capable of carrying one concurrent call
three way calling
line
Line appearance
aggregation point
41. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
FXO
CP Distribution Frames
Line appearance
aggregation point