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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A physical connection to the PBX - Capable of carrying one concurrent call
ring groups
line
Centrex
directry assistance
2. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
directry assistance
SCAI
FXO
automatic callback
3. Provides a convenient way for subscribers to store frequently used numbers
ACD
Call forwarding
speed dialing
Inside wiring
4. A group of phones in a home is
Calling number blocking
electrical aggregate.
Call waiting
FXS
5. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
CP Distribution Frames
CPE
billing services
6. The rules governing call-routing behavior of the PBX
call screaning
SP
automatic recall
dial plan
7. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Customer-originated trace
BDF
display features
8. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SP
Calling number blocking
databases
SCAI
9. Standard telephony service is commonly referred to as
SP
automatic recall
POTS
Toll and assistance
10. Efficiently routes incoming calls to multiple answering stations.
ring groups
ACD
automatic callback
Virtual Private Voice Networks
11. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
FXS
billing services
CPE
dial plan
12. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Line appearance
databases
FXO
MDF
13. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Customer-originated trace
Sequential hunt group
Toll and assistance
call screaning
14. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
ring groups
Virtual Private Voice Networks
Inside wiring
15. Distribution frame where building cabling converges
BDF
ring groups
POTS
Sequential hunt group
16. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
ACD
BDF
SCAI
17. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Toll and assistance
automatic callback
display features
Voice messaging
18. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
SS7
Centrex
aggregation point
billing services
19. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Voice messaging
MDF
CP Distribution Frames
Line appearance
20. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
ring groups
three way calling
Sequential hunt group
21. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Toll and assistance
CP Distribution Frames
Customer-originated trace
electrical aggregate.
22. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Business services
billing services
line
23. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
FXO
ring groups
Call forwarding
MDF
24. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
dial plan
Call waiting
three way calling
SCAI
25. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Centrex
Voice Mail
CP Distribution Frames
26. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
MDF
Line appearance
automatic callback
27. Enables calls to follow as the subscriber moves from one location to another
directry assistance
dial plan
Call forwarding
Voice Mail
28. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Virtual Private Voice Networks
Inside wiring
MDF
Customer-originated trace
29. Next available channel when phone is on a call.
three way calling
Call forwarding
Business services
Sequential hunt group
30. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Centrex
automatic recall
Toll and assistance
SP
31. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
aggregation point
line
MDF
Voice Mail
32. Requires a display telephone to display the calling name and calling number.
MDF
Voice messaging
Virtual Private Voice Networks
display features
33. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Voice messaging
MDF
SS7
CPE
34. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
POTS
speed dialing
Centrex
databases
35. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
directry assistance
Demarc (demarcation point)
Calling number blocking
line
36. Do not require costly customer premise equipment.
call screaning
databases
Inside wiring
Centrex
37. The one concurrent phone call
Business services
Voice Mail
SCAI
Line appearance
38. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
SP
Line appearance
Voice messaging
billing services
39. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
SS7
Centrex
automatic recall
40. Enables subscribers to conference a third party in on a conversation
call screaning
SCAI
directry assistance
three way calling
41. Enables the subscriber to easily return a missed call.
automatic recall
SS7
automatic callback
Sequential hunt group