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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Line appearance
call screaning
FXS
2. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Centrex
Sequential hunt group
display features
3. A group of phones in a home is
electrical aggregate.
dial plan
Customer-originated trace
CPE
4. The one concurrent phone call
CPE
Line appearance
Virtual Private Voice Networks
SP
5. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
three way calling
MDF
automatic callback
6. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
Business services
Voice messaging
Centrex
7. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Business services
ACD
SCAI
Demarc (demarcation point)
8. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
line
Inside wiring
ring groups
9. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Business services
billing services
Voice messaging
Voice Mail
10. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
automatic callback
Centrex
electrical aggregate.
11. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
directry assistance
Virtual Private Voice Networks
line
electrical aggregate.
12. A physical connection to the PBX - Capable of carrying one concurrent call
Centrex
Call waiting
MDF
line
13. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
speed dialing
aggregation point
three way calling
Centrex
14. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
ACD
FXS
SP
15. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
display features
automatic callback
Demarc (demarcation point)
16. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SS7
FXO
CP Distribution Frames
POTS
17. Standard telephony service is commonly referred to as
Toll and assistance
Virtual Private Voice Networks
POTS
Demarc (demarcation point)
18. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Centrex
Customer-originated trace
billing services
MDF
19. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Virtual Private Voice Networks
SS7
Centrex
ACD
20. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
dial plan
Centrex
Demarc (demarcation point)
MDF
21. The rules governing call-routing behavior of the PBX
CP Distribution Frames
databases
aggregation point
dial plan
22. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
ACD
three way calling
SS7
databases
23. Enables subscribers to conference a third party in on a conversation
CP Distribution Frames
Business services
line
three way calling
24. Next available channel when phone is on a call.
display features
Sequential hunt group
Voice messaging
automatic recall
25. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Demarc (demarcation point)
ring groups
call screaning
FXS
26. Provides a convenient way for subscribers to store frequently used numbers
Voice Mail
SS7
speed dialing
FXO
27. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Voice messaging
Demarc (demarcation point)
Call waiting
MDF
28. Efficiently routes incoming calls to multiple answering stations.
Inside wiring
Call waiting
ACD
FXS
29. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
speed dialing
databases
billing services
CP Distribution Frames
30. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
POTS
billing services
CP Distribution Frames
MDF
31. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
line
speed dialing
CP Distribution Frames
32. Do not require costly customer premise equipment.
Customer-originated trace
Centrex
databases
line
33. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
directry assistance
FXS
Centrex
Inside wiring
34. Distribution frame where building cabling converges
BDF
electrical aggregate.
Voice Mail
CPE
35. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
aggregation point
Toll and assistance
SCAI
36. Enables the subscriber to easily return a missed call.
SS7
ACD
display features
automatic recall
37. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
MDF
FXO
Voice messaging
Inside wiring
38. Requires a display telephone to display the calling name and calling number.
Inside wiring
display features
line
Centrex
39. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Sequential hunt group
databases
Toll and assistance
line
40. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
FXS
Calling number blocking
Sequential hunt group
FXO
41. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
line
automatic callback
CP Distribution Frames