SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Requires a display telephone to display the calling name and calling number.
Centrex
billing services
display features
Inside wiring
2. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Centrex
SS7
directry assistance
Line appearance
3. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Inside wiring
Demarc (demarcation point)
aggregation point
Centrex
4. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
display features
dial plan
billing services
5. A physical connection to the PBX - Capable of carrying one concurrent call
SP
automatic recall
line
Business services
6. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
automatic callback
Voice Mail
speed dialing
7. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
speed dialing
CPE
POTS
8. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
MDF
speed dialing
FXS
9. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
automatic callback
SCAI
call screaning
Customer-originated trace
10. Provides a convenient way for subscribers to store frequently used numbers
SCAI
aggregation point
speed dialing
BDF
11. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
display features
Line appearance
CPE
speed dialing
12. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Voice Mail
Centrex
FXS
automatic callback
13. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Inside wiring
SS7
billing services
Virtual Private Voice Networks
14. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
Toll and assistance
Demarc (demarcation point)
Customer-originated trace
15. Standard telephony service is commonly referred to as
electrical aggregate.
POTS
line
SS7
16. Indicates an incoming call when the subscriber is already involved in a call
Centrex
Call waiting
SP
Voice Mail
17. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
FXO
dial plan
Toll and assistance
Centrex
18. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Centrex
directry assistance
Inside wiring
Calling number blocking
19. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Line appearance
SCAI
FXO
three way calling
20. Next available channel when phone is on a call.
SS7
automatic recall
Sequential hunt group
SCAI
21. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Customer-originated trace
SS7
directry assistance
call screaning
22. Enables subscribers to conference a third party in on a conversation
Sequential hunt group
three way calling
databases
Calling number blocking
23. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Toll and assistance
call screaning
CPE
databases
24. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
BDF
Business services
SS7
ring groups
25. The rules governing call-routing behavior of the PBX
FXS
Voice Mail
directry assistance
dial plan
26. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
display features
aggregation point
Customer-originated trace
CPE
27. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
Customer-originated trace
Demarc (demarcation point)
billing services
28. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
SS7
Voice messaging
Customer-originated trace
aggregation point
29. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Line appearance
FXO
billing services
CPE
30. Enables calls to follow as the subscriber moves from one location to another
Call waiting
Inside wiring
Call forwarding
Voice Mail
31. A group of phones in a home is
line
Toll and assistance
electrical aggregate.
directry assistance
32. Enables the subscriber to easily return a missed call.
automatic recall
POTS
Voice Mail
call screaning
33. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Centrex
line
CP Distribution Frames
Business services
34. Efficiently routes incoming calls to multiple answering stations.
Line appearance
ACD
speed dialing
automatic recall
35. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
SS7
ACD
aggregation point
36. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Line appearance
Centrex
FXO
CPE
37. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Virtual Private Voice Networks
electrical aggregate.
Inside wiring
three way calling
38. Do not require costly customer premise equipment.
directry assistance
Centrex
aggregation point
POTS
39. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
SP
SCAI
Centrex
display features
40. The one concurrent phone call
Line appearance
SS7
databases
Demarc (demarcation point)
41. Distribution frame where building cabling converges
Customer-originated trace
BDF
SP
display features