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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Do not require costly customer premise equipment.
Centrex
dial plan
Business services
automatic callback
2. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
Virtual Private Voice Networks
aggregation point
electrical aggregate.
3. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
call screaning
dial plan
electrical aggregate.
4. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Voice messaging
Centrex
electrical aggregate.
5. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
display features
Line appearance
CP Distribution Frames
6. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
databases
Inside wiring
dial plan
7. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
speed dialing
electrical aggregate.
automatic callback
SP
8. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
MDF
Voice messaging
electrical aggregate.
Centrex
9. Efficiently routes incoming calls to multiple answering stations.
ACD
Line appearance
automatic callback
SCAI
10. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
electrical aggregate.
Call waiting
Centrex
Customer-originated trace
11. Requires a display telephone to display the calling name and calling number.
CP Distribution Frames
SS7
display features
FXS
12. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
FXO
automatic recall
CP Distribution Frames
13. The one concurrent phone call
Line appearance
dial plan
Voice messaging
SS7
14. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
call screaning
Demarc (demarcation point)
ACD
SS7
15. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
SS7
Virtual Private Voice Networks
MDF
16. Next available channel when phone is on a call.
Line appearance
Sequential hunt group
Centrex
Voice messaging
17. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
POTS
FXS
Demarc (demarcation point)
line
18. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
SP
CPE
billing services
line
19. The rules governing call-routing behavior of the PBX
billing services
aggregation point
Sequential hunt group
dial plan
20. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
billing services
Calling number blocking
Centrex
21. Enables subscribers to conference a third party in on a conversation
call screaning
Inside wiring
CPE
three way calling
22. A group of phones in a home is
aggregation point
POTS
electrical aggregate.
SS7
23. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
speed dialing
Calling number blocking
call screaning
billing services
24. Provides a convenient way for subscribers to store frequently used numbers
automatic callback
dial plan
CPE
speed dialing
25. Enables calls to follow as the subscriber moves from one location to another
aggregation point
call screaning
Call forwarding
databases
26. A physical connection to the PBX - Capable of carrying one concurrent call
line
ACD
ring groups
automatic recall
27. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Centrex
directry assistance
FXO
aggregation point
28. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
SCAI
MDF
databases
ACD
29. Indicates an incoming call when the subscriber is already involved in a call
display features
Virtual Private Voice Networks
ACD
Call waiting
30. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
databases
SP
Inside wiring
31. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
Voice messaging
Voice Mail
Demarc (demarcation point)
32. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Voice Mail
billing services
ACD
SS7
33. Standard telephony service is commonly referred to as
POTS
SCAI
Centrex
ACD
34. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
three way calling
Voice Mail
speed dialing
Voice messaging
35. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
dial plan
line
Virtual Private Voice Networks
Centrex
36. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Demarc (demarcation point)
ring groups
speed dialing
Calling number blocking
37. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
display features
Calling number blocking
Call waiting
SCAI
38. Enables the subscriber to easily return a missed call.
Demarc (demarcation point)
automatic recall
Calling number blocking
electrical aggregate.
39. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
FXO
SS7
CP Distribution Frames
directry assistance
40. Distribution frame where building cabling converges
display features
BDF
Centrex
call screaning
41. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Centrex
Voice messaging
FXO
CPE