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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
electrical aggregate.
directry assistance
FXO
Virtual Private Voice Networks
2. The one concurrent phone call
POTS
Centrex
Calling number blocking
Line appearance
3. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
line
dial plan
SCAI
4. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SCAI
ACD
Voice Mail
Call forwarding
5. Do not require costly customer premise equipment.
FXS
Voice messaging
Centrex
Virtual Private Voice Networks
6. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
three way calling
ACD
SS7
Customer-originated trace
7. The rules governing call-routing behavior of the PBX
dial plan
Calling number blocking
three way calling
Call waiting
8. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
line
automatic callback
Sequential hunt group
Business services
9. Provides a convenient way for subscribers to store frequently used numbers
SP
speed dialing
Sequential hunt group
Voice Mail
10. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
FXO
CPE
speed dialing
Line appearance
11. Efficiently routes incoming calls to multiple answering stations.
Call waiting
FXO
SP
ACD
12. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
automatic callback
billing services
CPE
ring groups
13. Standard telephony service is commonly referred to as
speed dialing
POTS
Virtual Private Voice Networks
SS7
14. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
SP
SS7
MDF
15. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
ring groups
FXS
Toll and assistance
SS7
16. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
billing services
line
CPE
Inside wiring
17. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
Calling number blocking
SS7
POTS
18. Distribution frame where building cabling converges
Centrex
BDF
Voice Mail
Centrex
19. Requires a display telephone to display the calling name and calling number.
display features
ring groups
line
electrical aggregate.
20. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
FXO
SS7
automatic recall
21. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
dial plan
Line appearance
directry assistance
POTS
22. Next available channel when phone is on a call.
FXS
aggregation point
Sequential hunt group
SCAI
23. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
SS7
call screaning
CP Distribution Frames
dial plan
24. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Line appearance
Voice messaging
BDF
Customer-originated trace
25. Enables the subscriber to easily return a missed call.
automatic recall
BDF
display features
aggregation point
26. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
FXO
Inside wiring
CP Distribution Frames
SP
27. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
line
Centrex
Voice Mail
28. A physical connection to the PBX - Capable of carrying one concurrent call
line
ACD
Business services
Call forwarding
29. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
display features
FXS
electrical aggregate.
SS7
30. Enables subscribers to conference a third party in on a conversation
Customer-originated trace
three way calling
Demarc (demarcation point)
CP Distribution Frames
31. __are important to SPs because they represent a large portion of SP's revenue base.
Call forwarding
SCAI
Virtual Private Voice Networks
Business services
32. A group of phones in a home is
dial plan
electrical aggregate.
Demarc (demarcation point)
speed dialing
33. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Call forwarding
Virtual Private Voice Networks
electrical aggregate.
billing services
34. Enables calls to follow as the subscriber moves from one location to another
automatic recall
ring groups
Call forwarding
FXO
35. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Sequential hunt group
aggregation point
call screaning
BDF
36. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
FXO
Demarc (demarcation point)
aggregation point
billing services
37. Indicates an incoming call when the subscriber is already involved in a call
Sequential hunt group
automatic callback
Call waiting
Demarc (demarcation point)
38. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Inside wiring
FXS
call screaning
Virtual Private Voice Networks
39. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
three way calling
SCAI
SS7
Calling number blocking
40. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
speed dialing
Toll and assistance
SS7
Centrex
41. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Customer-originated trace
BDF
MDF
ACD