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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables calls to follow as the subscriber moves from one location to another
Customer-originated trace
call screaning
Call forwarding
ACD
2. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
automatic callback
POTS
CP Distribution Frames
Virtual Private Voice Networks
3. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Voice Mail
SCAI
CP Distribution Frames
aggregation point
4. Standard telephony service is commonly referred to as
Call waiting
automatic callback
SCAI
POTS
5. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Call waiting
Toll and assistance
databases
ring groups
6. A group of phones in a home is
directry assistance
Centrex
electrical aggregate.
aggregation point
7. Efficiently routes incoming calls to multiple answering stations.
SCAI
Inside wiring
ACD
line
8. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Voice Mail
MDF
Call waiting
directry assistance
9. Requires a display telephone to display the calling name and calling number.
FXO
ring groups
display features
three way calling
10. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Toll and assistance
Voice Mail
Demarc (demarcation point)
SS7
11. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
ring groups
call screaning
aggregation point
POTS
12. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
dial plan
automatic callback
CP Distribution Frames
SS7
13. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
FXS
BDF
Calling number blocking
14. Enables subscribers to conference a third party in on a conversation
Business services
Centrex
Call forwarding
three way calling
15. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Sequential hunt group
aggregation point
Demarc (demarcation point)
Centrex
16. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
aggregation point
display features
Centrex
directry assistance
17. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
FXO
directry assistance
Centrex
18. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
billing services
Calling number blocking
Call forwarding
Business services
19. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Centrex
call screaning
Inside wiring
directry assistance
20. Indicates an incoming call when the subscriber is already involved in a call
automatic callback
Call waiting
Voice messaging
Line appearance
21. Next available channel when phone is on a call.
display features
MDF
databases
Sequential hunt group
22. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
display features
SCAI
Voice messaging
Centrex
23. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Voice Mail
billing services
Business services
CP Distribution Frames
24. Distribution frame where building cabling converges
Calling number blocking
Call waiting
Centrex
BDF
25. Enables the subscriber to easily return a missed call.
Centrex
automatic recall
Line appearance
directry assistance
26. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
billing services
CPE
Customer-originated trace
MDF
27. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
MDF
Toll and assistance
line
Inside wiring
28. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Call forwarding
SP
SS7
Centrex
29. Do not require costly customer premise equipment.
three way calling
electrical aggregate.
display features
Centrex
30. The rules governing call-routing behavior of the PBX
databases
directry assistance
dial plan
SCAI
31. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
FXS
ring groups
display features
32. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
FXO
BDF
three way calling
databases
33. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
ring groups
Voice Mail
automatic callback
billing services
34. __are important to SPs because they represent a large portion of SP's revenue base.
Voice Mail
FXS
Business services
Demarc (demarcation point)
35. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
speed dialing
billing services
CP Distribution Frames
36. The one concurrent phone call
Call forwarding
display features
Toll and assistance
Line appearance
37. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
aggregation point
automatic recall
billing services
CPE
38. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
databases
FXS
automatic callback
Calling number blocking
39. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
directry assistance
SP
dial plan
SS7
40. A physical connection to the PBX - Capable of carrying one concurrent call
line
POTS
SS7
Centrex
41. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Call forwarding
CPE
FXO
Call waiting