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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Requires a display telephone to display the calling name and calling number.
automatic callback
Call forwarding
aggregation point
display features
2. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Toll and assistance
billing services
Sequential hunt group
aggregation point
3. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
electrical aggregate.
Centrex
SS7
CP Distribution Frames
4. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
BDF
Virtual Private Voice Networks
Inside wiring
Call waiting
5. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
three way calling
automatic callback
directry assistance
6. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
automatic recall
SP
Inside wiring
7. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SCAI
CPE
directry assistance
POTS
8. The rules governing call-routing behavior of the PBX
Business services
billing services
Voice Mail
dial plan
9. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
display features
SCAI
Call forwarding
Customer-originated trace
10. Distribution frame where building cabling converges
speed dialing
BDF
Calling number blocking
Call forwarding
11. Standard telephony service is commonly referred to as
SS7
electrical aggregate.
dial plan
POTS
12. Enables calls to follow as the subscriber moves from one location to another
Centrex
directry assistance
Call forwarding
Inside wiring
13. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
call screaning
aggregation point
Call waiting
14. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
call screaning
aggregation point
SS7
15. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
dial plan
databases
Virtual Private Voice Networks
Demarc (demarcation point)
16. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
billing services
automatic callback
MDF
POTS
17. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
directry assistance
ring groups
Voice messaging
three way calling
18. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
Call forwarding
Customer-originated trace
FXS
19. Enables subscribers to conference a third party in on a conversation
electrical aggregate.
three way calling
Call waiting
MDF
20. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ACD
ring groups
SCAI
FXS
21. Indicates an incoming call when the subscriber is already involved in a call
directry assistance
Call waiting
dial plan
ring groups
22. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SP
FXO
Voice Mail
Business services
23. Next available channel when phone is on a call.
Voice messaging
Sequential hunt group
databases
FXS
24. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
CPE
SS7
Sequential hunt group
FXO
25. __are important to SPs because they represent a large portion of SP's revenue base.
CP Distribution Frames
Business services
Centrex
FXO
26. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Call forwarding
line
SS7
automatic recall
27. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
call screaning
FXO
automatic callback
Demarc (demarcation point)
28. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Toll and assistance
Call waiting
CPE
billing services
29. The one concurrent phone call
three way calling
directry assistance
Line appearance
Calling number blocking
30. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Calling number blocking
Centrex
SS7
electrical aggregate.
31. Efficiently routes incoming calls to multiple answering stations.
Business services
ACD
FXO
Calling number blocking
32. Provides a convenient way for subscribers to store frequently used numbers
Call forwarding
speed dialing
Toll and assistance
billing services
33. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
ACD
Voice Mail
CPE
databases
34. A physical connection to the PBX - Capable of carrying one concurrent call
three way calling
SP
line
CPE
35. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
automatic callback
Toll and assistance
directry assistance
Inside wiring
36. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Call waiting
call screaning
SP
SCAI
37. A group of phones in a home is
three way calling
Line appearance
Calling number blocking
electrical aggregate.
38. Enables the subscriber to easily return a missed call.
automatic callback
display features
automatic recall
CP Distribution Frames
39. Do not require costly customer premise equipment.
Centrex
three way calling
SCAI
electrical aggregate.
40. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Sequential hunt group
call screaning
Demarc (demarcation point)
aggregation point
41. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
speed dialing
electrical aggregate.
Centrex
Calling number blocking
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