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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The one concurrent phone call
BDF
electrical aggregate.
Toll and assistance
Line appearance
2. __are important to SPs because they represent a large portion of SP's revenue base.
Voice Mail
dial plan
Business services
Customer-originated trace
3. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
three way calling
automatic recall
aggregation point
4. Requires a display telephone to display the calling name and calling number.
Toll and assistance
ring groups
Calling number blocking
display features
5. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
directry assistance
automatic recall
automatic callback
SS7
6. Provides a convenient way for subscribers to store frequently used numbers
Voice Mail
Voice messaging
speed dialing
Toll and assistance
7. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CP Distribution Frames
MDF
CPE
call screaning
8. The rules governing call-routing behavior of the PBX
Line appearance
Centrex
dial plan
ring groups
9. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice Mail
Line appearance
three way calling
Voice messaging
10. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
FXS
databases
ACD
Demarc (demarcation point)
11. Efficiently routes incoming calls to multiple answering stations.
Centrex
ACD
POTS
Virtual Private Voice Networks
12. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
ring groups
FXO
Voice Mail
Centrex
13. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Voice messaging
SS7
CP Distribution Frames
Demarc (demarcation point)
14. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
billing services
SCAI
speed dialing
15. A group of phones in a home is
billing services
Customer-originated trace
electrical aggregate.
automatic recall
16. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
directry assistance
CP Distribution Frames
Voice messaging
17. Enables subscribers to conference a third party in on a conversation
Demarc (demarcation point)
BDF
three way calling
Business services
18. Enables the subscriber to easily return a missed call.
Virtual Private Voice Networks
automatic recall
Business services
Customer-originated trace
19. Next available channel when phone is on a call.
Customer-originated trace
call screaning
FXO
Sequential hunt group
20. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
FXO
directry assistance
databases
display features
21. Standard telephony service is commonly referred to as
POTS
CP Distribution Frames
Sequential hunt group
ring groups
22. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
Demarc (demarcation point)
Calling number blocking
Centrex
23. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
databases
Voice messaging
call screaning
aggregation point
24. Indicates an incoming call when the subscriber is already involved in a call
call screaning
Call waiting
aggregation point
Call forwarding
25. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
FXS
POTS
Voice messaging
26. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
SS7
Centrex
Toll and assistance
27. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
aggregation point
Inside wiring
CPE
Customer-originated trace
28. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Customer-originated trace
ring groups
billing services
SP
29. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Voice messaging
SCAI
ring groups
30. A physical connection to the PBX - Capable of carrying one concurrent call
line
MDF
CPE
three way calling
31. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
SCAI
CP Distribution Frames
line
Call forwarding
32. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
databases
CP Distribution Frames
Centrex
Toll and assistance
33. Distribution frame where building cabling converges
electrical aggregate.
SS7
BDF
speed dialing
34. Enables calls to follow as the subscriber moves from one location to another
POTS
Call forwarding
FXO
Centrex
35. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
Customer-originated trace
line
Virtual Private Voice Networks
36. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
FXS
databases
billing services
Call forwarding
37. Do not require costly customer premise equipment.
Demarc (demarcation point)
directry assistance
Centrex
display features
38. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
ring groups
Call waiting
Customer-originated trace
Voice Mail
39. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
three way calling
Customer-originated trace
speed dialing
Calling number blocking
40. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Voice messaging
Call waiting
SCAI
automatic recall
41. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SS7
CP Distribution Frames
call screaning
FXO