Test your basic knowledge |

CCNA Voice - 2

Subjects : cisco, it-skills, ccna
Instructions:
  • Answer 41 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr






2. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.






3. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings






4. Enables calls to follow as the subscriber moves from one location to another






5. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.






6. Next available channel when phone is on a call.






7. Distribution frame where building cabling converges






8. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency






9. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.






10. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant






11. Efficiently routes incoming calls to multiple answering stations.






12. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building






13. Enable SPs to maintain - access - and translate information used to support special service and access numbers.






14. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services






15. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.






16. Standard telephony service is commonly referred to as






17. A group of phones in a home is






18. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance






19. Enables subscribers to conference a third party in on a conversation






20. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users






21. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.






22. Requires a display telephone to display the calling name and calling number.






23. Enables the subscriber to easily return a missed call.






24. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)






25. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information






26. The rules governing call-routing behavior of the PBX






27. __are important to SPs because they represent a large portion of SP's revenue base.






28. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.






29. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires






30. Do not require costly customer premise equipment.






31. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops






32. Aggregated and centralized cross-connect blocks - terminals or patch-panels.






33. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this






34. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL






35. Provides a convenient way for subscribers to store frequently used numbers






36. The one concurrent phone call






37. Any equipment installed by the phone company at the customer's site for use in terminating voice calls






38. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones






39. A physical connection to the PBX - Capable of carrying one concurrent call






40. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling






41. Indicates an incoming call when the subscriber is already involved in a call