SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to conference a third party in on a conversation
Virtual Private Voice Networks
Voice Mail
ACD
three way calling
2. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Call forwarding
call screaning
automatic callback
three way calling
3. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
POTS
Virtual Private Voice Networks
three way calling
4. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
billing services
directry assistance
Toll and assistance
Demarc (demarcation point)
5. A group of phones in a home is
MDF
aggregation point
Calling number blocking
electrical aggregate.
6. Do not require costly customer premise equipment.
CPE
SP
call screaning
Centrex
7. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
billing services
Customer-originated trace
SP
SCAI
8. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
dial plan
databases
directry assistance
BDF
9. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
display features
call screaning
Voice messaging
billing services
10. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
SS7
MDF
directry assistance
speed dialing
11. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Line appearance
SS7
ACD
directry assistance
12. Efficiently routes incoming calls to multiple answering stations.
Virtual Private Voice Networks
Centrex
Sequential hunt group
ACD
13. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
FXS
Toll and assistance
line
Demarc (demarcation point)
14. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
three way calling
SS7
electrical aggregate.
Toll and assistance
15. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
display features
FXO
Centrex
CPE
16. A physical connection to the PBX - Capable of carrying one concurrent call
dial plan
line
Centrex
Voice messaging
17. Enables calls to follow as the subscriber moves from one location to another
Voice messaging
call screaning
Call forwarding
SS7
18. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Centrex
SCAI
CPE
19. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Demarc (demarcation point)
Inside wiring
Customer-originated trace
automatic callback
20. Indicates an incoming call when the subscriber is already involved in a call
Centrex
speed dialing
Inside wiring
Call waiting
21. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
call screaning
display features
SS7
Virtual Private Voice Networks
22. The rules governing call-routing behavior of the PBX
dial plan
Inside wiring
Calling number blocking
Line appearance
23. __are important to SPs because they represent a large portion of SP's revenue base.
aggregation point
FXS
automatic recall
Business services
24. Standard telephony service is commonly referred to as
billing services
FXS
Voice messaging
POTS
25. Enables the subscriber to easily return a missed call.
display features
automatic recall
billing services
SP
26. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Business services
Line appearance
dial plan
27. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
line
Call forwarding
databases
FXS
28. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
BDF
billing services
automatic callback
Voice Mail
29. Provides a convenient way for subscribers to store frequently used numbers
SCAI
directry assistance
MDF
speed dialing
30. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
Centrex
call screaning
Demarc (demarcation point)
31. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
FXO
Call forwarding
Centrex
ACD
32. Distribution frame where building cabling converges
POTS
SS7
MDF
BDF
33. The one concurrent phone call
directry assistance
Demarc (demarcation point)
databases
Line appearance
34. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Calling number blocking
Line appearance
Inside wiring
Customer-originated trace
35. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
dial plan
SP
FXS
CPE
36. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
FXO
Sequential hunt group
Calling number blocking
37. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
Virtual Private Voice Networks
CP Distribution Frames
Customer-originated trace
38. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Demarc (demarcation point)
Business services
databases
ring groups
39. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Centrex
CPE
CP Distribution Frames
aggregation point
40. Requires a display telephone to display the calling name and calling number.
directry assistance
electrical aggregate.
display features
ACD
41. Next available channel when phone is on a call.
Calling number blocking
Inside wiring
FXO
Sequential hunt group