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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
ring groups
FXS
Demarc (demarcation point)
Inside wiring
2. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
POTS
ring groups
Customer-originated trace
FXO
3. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
FXO
SS7
aggregation point
three way calling
4. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
display features
databases
SS7
5. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
billing services
Centrex
FXS
automatic recall
6. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Voice Mail
SP
databases
Virtual Private Voice Networks
7. Enables the subscriber to easily return a missed call.
Customer-originated trace
SCAI
ring groups
automatic recall
8. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
automatic recall
CPE
Virtual Private Voice Networks
SCAI
9. Next available channel when phone is on a call.
Inside wiring
BDF
call screaning
Sequential hunt group
10. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
BDF
electrical aggregate.
Virtual Private Voice Networks
11. Standard telephony service is commonly referred to as
Demarc (demarcation point)
display features
ACD
POTS
12. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
display features
SCAI
databases
13. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Line appearance
FXS
Call forwarding
directry assistance
14. Provides a convenient way for subscribers to store frequently used numbers
databases
Toll and assistance
speed dialing
FXS
15. The one concurrent phone call
Centrex
three way calling
Line appearance
CPE
16. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Centrex
Centrex
SP
automatic callback
17. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Voice messaging
Voice Mail
billing services
18. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
three way calling
Centrex
Toll and assistance
SP
19. Do not require costly customer premise equipment.
ACD
ring groups
Customer-originated trace
Centrex
20. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
Sequential hunt group
Inside wiring
speed dialing
21. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
MDF
SCAI
CPE
22. Enables subscribers to conference a third party in on a conversation
Voice Mail
ACD
three way calling
electrical aggregate.
23. Distribution frame where building cabling converges
BDF
Demarc (demarcation point)
SP
Voice messaging
24. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
MDF
Centrex
SS7
Toll and assistance
25. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
directry assistance
three way calling
CPE
aggregation point
26. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Calling number blocking
three way calling
SS7
Voice Mail
27. The rules governing call-routing behavior of the PBX
ring groups
dial plan
FXO
SS7
28. A group of phones in a home is
FXS
electrical aggregate.
BDF
dial plan
29. Requires a display telephone to display the calling name and calling number.
display features
Call forwarding
call screaning
directry assistance
30. A physical connection to the PBX - Capable of carrying one concurrent call
directry assistance
line
Toll and assistance
SCAI
31. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Customer-originated trace
aggregation point
Call waiting
SCAI
32. Efficiently routes incoming calls to multiple answering stations.
FXS
automatic recall
ACD
Virtual Private Voice Networks
33. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
ACD
SS7
Line appearance
34. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
BDF
Call waiting
Voice messaging
Sequential hunt group
35. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Voice messaging
databases
Centrex
automatic recall
36. Indicates an incoming call when the subscriber is already involved in a call
FXS
speed dialing
Voice messaging
Call waiting
37. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
three way calling
ring groups
CPE
call screaning
38. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
MDF
databases
directry assistance
Calling number blocking
39. Enables calls to follow as the subscriber moves from one location to another
Centrex
POTS
three way calling
Call forwarding
40. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
FXS
Virtual Private Voice Networks
CP Distribution Frames
billing services
41. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Virtual Private Voice Networks
Toll and assistance
dial plan
Business services