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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
line
Calling number blocking
three way calling
CP Distribution Frames
2. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
dial plan
display features
SS7
CP Distribution Frames
3. Standard telephony service is commonly referred to as
BDF
POTS
Voice Mail
Inside wiring
4. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
SS7
CPE
aggregation point
Toll and assistance
5. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Call forwarding
automatic callback
billing services
Virtual Private Voice Networks
6. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
automatic callback
POTS
Demarc (demarcation point)
electrical aggregate.
7. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
CPE
dial plan
Voice Mail
8. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
Business services
FXS
MDF
9. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
dial plan
call screaning
Inside wiring
10. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
automatic callback
databases
Customer-originated trace
speed dialing
11. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
three way calling
directry assistance
ACD
display features
12. Distribution frame where building cabling converges
BDF
FXS
Voice Mail
Centrex
13. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Demarc (demarcation point)
dial plan
display features
14. Do not require costly customer premise equipment.
Centrex
MDF
dial plan
billing services
15. Efficiently routes incoming calls to multiple answering stations.
CPE
ACD
Centrex
Demarc (demarcation point)
16. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
CP Distribution Frames
SS7
FXO
ACD
17. Enables calls to follow as the subscriber moves from one location to another
Virtual Private Voice Networks
Business services
Call waiting
Call forwarding
18. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
ACD
CPE
ring groups
Toll and assistance
19. __are important to SPs because they represent a large portion of SP's revenue base.
three way calling
Calling number blocking
CPE
Business services
20. Enables subscribers to conference a third party in on a conversation
three way calling
Line appearance
line
call screaning
21. The rules governing call-routing behavior of the PBX
display features
dial plan
CPE
Customer-originated trace
22. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
call screaning
MDF
aggregation point
CP Distribution Frames
23. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Toll and assistance
Call waiting
SP
ACD
24. A physical connection to the PBX - Capable of carrying one concurrent call
ring groups
line
call screaning
ACD
25. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
display features
three way calling
aggregation point
26. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
speed dialing
electrical aggregate.
Inside wiring
Virtual Private Voice Networks
27. Provides a convenient way for subscribers to store frequently used numbers
Inside wiring
SCAI
speed dialing
SS7
28. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
billing services
SS7
automatic callback
FXS
29. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
speed dialing
SP
Voice Mail
30. Requires a display telephone to display the calling name and calling number.
display features
ring groups
Call forwarding
billing services
31. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice Mail
SS7
Voice messaging
databases
32. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
POTS
Voice Mail
BDF
SP
33. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
ACD
CP Distribution Frames
speed dialing
POTS
34. A group of phones in a home is
electrical aggregate.
FXS
Business services
Inside wiring
35. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
electrical aggregate.
Demarc (demarcation point)
aggregation point
36. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
electrical aggregate.
billing services
Centrex
automatic callback
37. Indicates an incoming call when the subscriber is already involved in a call
POTS
Call waiting
automatic recall
aggregation point
38. Next available channel when phone is on a call.
electrical aggregate.
BDF
FXO
Sequential hunt group
39. Enables the subscriber to easily return a missed call.
ACD
Call forwarding
speed dialing
automatic recall
40. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Customer-originated trace
Voice messaging
ring groups
SP
41. The one concurrent phone call
ACD
FXO
automatic callback
Line appearance