SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates an incoming call when the subscriber is already involved in a call
Sequential hunt group
display features
aggregation point
Call waiting
2. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
Toll and assistance
dial plan
Calling number blocking
3. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
automatic callback
billing services
databases
Toll and assistance
4. Next available channel when phone is on a call.
MDF
Sequential hunt group
speed dialing
SP
5. Efficiently routes incoming calls to multiple answering stations.
ACD
SS7
aggregation point
BDF
6. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Voice messaging
automatic recall
SCAI
7. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Business services
SP
aggregation point
Line appearance
8. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
FXS
SS7
Line appearance
billing services
9. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
MDF
Customer-originated trace
Call forwarding
electrical aggregate.
10. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
line
CP Distribution Frames
three way calling
Calling number blocking
11. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
electrical aggregate.
directry assistance
automatic callback
Demarc (demarcation point)
12. Distribution frame where building cabling converges
Voice messaging
dial plan
BDF
Calling number blocking
13. Standard telephony service is commonly referred to as
POTS
CP Distribution Frames
FXO
Centrex
14. A physical connection to the PBX - Capable of carrying one concurrent call
call screaning
Centrex
MDF
line
15. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
automatic recall
Call forwarding
SP
BDF
16. A group of phones in a home is
POTS
Line appearance
electrical aggregate.
Business services
17. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Voice messaging
dial plan
FXS
aggregation point
18. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
POTS
display features
Inside wiring
19. Enables calls to follow as the subscriber moves from one location to another
CP Distribution Frames
Demarc (demarcation point)
Call forwarding
ACD
20. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Voice Mail
SS7
Centrex
21. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
MDF
automatic callback
Virtual Private Voice Networks
22. Enables subscribers to conference a third party in on a conversation
call screaning
Customer-originated trace
Voice messaging
three way calling
23. Do not require costly customer premise equipment.
MDF
ACD
Centrex
automatic recall
24. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
databases
billing services
Centrex
25. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Call waiting
Call forwarding
MDF
Inside wiring
26. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SS7
SCAI
SS7
Voice Mail
27. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
CPE
aggregation point
ring groups
28. Requires a display telephone to display the calling name and calling number.
databases
display features
ring groups
dial plan
29. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Inside wiring
billing services
BDF
Voice messaging
30. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
CPE
MDF
SCAI
Calling number blocking
31. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Customer-originated trace
MDF
Centrex
Toll and assistance
32. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SS7
databases
Call forwarding
FXO
33. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Inside wiring
directry assistance
databases
three way calling
34. The one concurrent phone call
automatic callback
Line appearance
Voice messaging
Customer-originated trace
35. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
speed dialing
electrical aggregate.
Centrex
Toll and assistance
36. Provides a convenient way for subscribers to store frequently used numbers
SS7
Voice Mail
Centrex
speed dialing
37. __are important to SPs because they represent a large portion of SP's revenue base.
SS7
Voice Mail
Business services
automatic recall
38. Enables the subscriber to easily return a missed call.
automatic recall
Virtual Private Voice Networks
BDF
Line appearance
39. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Virtual Private Voice Networks
three way calling
Voice Mail
directry assistance
40. The rules governing call-routing behavior of the PBX
FXO
display features
dial plan
POTS
41. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
Toll and assistance
CPE
SS7