SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
BDF
Inside wiring
Centrex
2. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Business services
ring groups
FXS
3. Requires a display telephone to display the calling name and calling number.
display features
SS7
FXS
ACD
4. Distribution frame where building cabling converges
ACD
BDF
billing services
Business services
5. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
SS7
billing services
Virtual Private Voice Networks
CPE
6. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Business services
Centrex
SCAI
7. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
Inside wiring
CP Distribution Frames
display features
8. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Centrex
billing services
Centrex
ACD
9. The one concurrent phone call
MDF
Line appearance
automatic callback
three way calling
10. A physical connection to the PBX - Capable of carrying one concurrent call
Call waiting
line
ring groups
directry assistance
11. Do not require costly customer premise equipment.
Sequential hunt group
Toll and assistance
Calling number blocking
Centrex
12. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
call screaning
ring groups
speed dialing
display features
13. A group of phones in a home is
Voice messaging
FXO
ring groups
electrical aggregate.
14. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice Mail
Sequential hunt group
SS7
Centrex
15. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
Inside wiring
billing services
Demarc (demarcation point)
16. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Calling number blocking
Customer-originated trace
aggregation point
17. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Voice Mail
CP Distribution Frames
automatic recall
Centrex
18. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Demarc (demarcation point)
electrical aggregate.
Virtual Private Voice Networks
ACD
19. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
automatic callback
directry assistance
FXS
Call forwarding
20. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Line appearance
directry assistance
SS7
speed dialing
21. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
BDF
Demarc (demarcation point)
ACD
FXO
22. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
display features
databases
Calling number blocking
23. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Call forwarding
display features
directry assistance
call screaning
24. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
MDF
SS7
dial plan
Business services
25. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
Demarc (demarcation point)
Calling number blocking
three way calling
26. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
display features
Calling number blocking
Voice Mail
databases
27. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
Centrex
call screaning
line
28. Enables calls to follow as the subscriber moves from one location to another
MDF
Line appearance
Call forwarding
aggregation point
29. Enables subscribers to conference a third party in on a conversation
Customer-originated trace
Sequential hunt group
FXO
three way calling
30. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
call screaning
Business services
MDF
31. Enables the subscriber to easily return a missed call.
BDF
Customer-originated trace
automatic recall
Calling number blocking
32. Next available channel when phone is on a call.
Sequential hunt group
dial plan
speed dialing
automatic recall
33. Provides a convenient way for subscribers to store frequently used numbers
billing services
SS7
CP Distribution Frames
speed dialing
34. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Toll and assistance
speed dialing
ACD
35. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Inside wiring
SS7
Demarc (demarcation point)
databases
36. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
automatic callback
Demarc (demarcation point)
Calling number blocking
37. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Business services
Call forwarding
SS7
Voice messaging
38. The rules governing call-routing behavior of the PBX
display features
Line appearance
three way calling
dial plan
39. Standard telephony service is commonly referred to as
Customer-originated trace
Virtual Private Voice Networks
POTS
SS7
40. Efficiently routes incoming calls to multiple answering stations.
SP
ACD
Calling number blocking
CPE
41. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
speed dialing
POTS
Sequential hunt group