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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Call forwarding
Line appearance
CP Distribution Frames
Calling number blocking
2. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Call waiting
Business services
automatic callback
CPE
3. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
Demarc (demarcation point)
line
Centrex
4. Efficiently routes incoming calls to multiple answering stations.
directry assistance
ACD
Call forwarding
call screaning
5. Do not require costly customer premise equipment.
display features
Centrex
three way calling
SS7
6. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Centrex
Call forwarding
Voice Mail
SCAI
7. A physical connection to the PBX - Capable of carrying one concurrent call
automatic callback
Calling number blocking
Virtual Private Voice Networks
line
8. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Line appearance
CP Distribution Frames
automatic recall
MDF
9. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Centrex
FXO
directry assistance
Line appearance
10. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
Demarc (demarcation point)
dial plan
POTS
11. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Line appearance
automatic callback
Inside wiring
databases
12. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
automatic recall
Call forwarding
SS7
Business services
13. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
Virtual Private Voice Networks
ring groups
aggregation point
14. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
SP
directry assistance
ACD
POTS
15. __are important to SPs because they represent a large portion of SP's revenue base.
directry assistance
three way calling
Centrex
Business services
16. Indicates an incoming call when the subscriber is already involved in a call
speed dialing
SCAI
Call waiting
dial plan
17. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
aggregation point
Calling number blocking
Virtual Private Voice Networks
Sequential hunt group
18. The one concurrent phone call
electrical aggregate.
Voice messaging
Line appearance
ACD
19. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
Centrex
Toll and assistance
Business services
20. A group of phones in a home is
call screaning
electrical aggregate.
Call forwarding
display features
21. Enables calls to follow as the subscriber moves from one location to another
ring groups
speed dialing
ACD
Call forwarding
22. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Toll and assistance
call screaning
speed dialing
Call forwarding
23. Next available channel when phone is on a call.
FXO
aggregation point
Business services
Sequential hunt group
24. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
Toll and assistance
FXS
Virtual Private Voice Networks
25. Enables subscribers to conference a third party in on a conversation
ACD
FXO
three way calling
call screaning
26. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Call forwarding
SP
SS7
databases
27. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
electrical aggregate.
BDF
automatic callback
28. Provides a convenient way for subscribers to store frequently used numbers
automatic recall
ACD
speed dialing
CP Distribution Frames
29. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Line appearance
ring groups
Voice Mail
Toll and assistance
30. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
FXO
SS7
Sequential hunt group
Demarc (demarcation point)
31. The rules governing call-routing behavior of the PBX
dial plan
Business services
Voice Mail
display features
32. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
automatic callback
Voice Mail
SS7
CP Distribution Frames
33. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
CP Distribution Frames
Customer-originated trace
speed dialing
Centrex
34. Enables the subscriber to easily return a missed call.
display features
Centrex
ACD
automatic recall
35. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
line
electrical aggregate.
three way calling
Voice messaging
36. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
billing services
SS7
Centrex
Toll and assistance
37. Requires a display telephone to display the calling name and calling number.
three way calling
Centrex
display features
FXS
38. Standard telephony service is commonly referred to as
POTS
Customer-originated trace
FXS
Line appearance
39. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
electrical aggregate.
ACD
billing services
Line appearance
40. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
MDF
Call forwarding
Sequential hunt group
41. Distribution frame where building cabling converges
call screaning
Toll and assistance
BDF
SS7