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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Call waiting
call screaning
FXS
POTS
2. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
FXO
CPE
Inside wiring
Demarc (demarcation point)
3. Requires a display telephone to display the calling name and calling number.
CPE
display features
Centrex
three way calling
4. The rules governing call-routing behavior of the PBX
dial plan
Voice Mail
automatic callback
Business services
5. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
automatic recall
billing services
SP
SCAI
6. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
automatic recall
Voice Mail
Inside wiring
7. Provides a convenient way for subscribers to store frequently used numbers
Sequential hunt group
speed dialing
SP
CPE
8. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
SS7
Centrex
line
Toll and assistance
9. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Inside wiring
Voice Mail
Virtual Private Voice Networks
CPE
10. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
ACD
SS7
SP
Line appearance
11. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
ACD
Calling number blocking
Voice messaging
directry assistance
12. Efficiently routes incoming calls to multiple answering stations.
display features
SCAI
ACD
databases
13. Next available channel when phone is on a call.
display features
Sequential hunt group
BDF
automatic recall
14. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Toll and assistance
ring groups
billing services
FXS
15. Do not require costly customer premise equipment.
automatic callback
CP Distribution Frames
Centrex
display features
16. The one concurrent phone call
Call forwarding
Centrex
line
Line appearance
17. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
automatic recall
speed dialing
MDF
Business services
18. A group of phones in a home is
SCAI
electrical aggregate.
Sequential hunt group
Voice Mail
19. Standard telephony service is commonly referred to as
SCAI
Centrex
dial plan
POTS
20. A physical connection to the PBX - Capable of carrying one concurrent call
dial plan
call screaning
line
billing services
21. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
BDF
Voice messaging
POTS
22. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
display features
FXO
CPE
23. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SCAI
Customer-originated trace
line
Virtual Private Voice Networks
24. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
FXS
SP
CP Distribution Frames
CPE
25. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SS7
electrical aggregate.
three way calling
SP
26. Distribution frame where building cabling converges
BDF
CP Distribution Frames
CPE
directry assistance
27. Indicates an incoming call when the subscriber is already involved in a call
aggregation point
three way calling
Call waiting
SS7
28. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
MDF
SCAI
directry assistance
CPE
29. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
POTS
FXO
SS7
SP
30. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
ACD
directry assistance
Business services
31. Enables calls to follow as the subscriber moves from one location to another
Voice messaging
speed dialing
Call forwarding
Sequential hunt group
32. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Calling number blocking
Voice messaging
Inside wiring
Line appearance
33. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Virtual Private Voice Networks
BDF
SS7
Centrex
34. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
MDF
Centrex
line
ACD
35. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
line
Inside wiring
SCAI
Demarc (demarcation point)
36. Enables the subscriber to easily return a missed call.
electrical aggregate.
automatic recall
ACD
aggregation point
37. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
CPE
FXS
three way calling
Sequential hunt group
38. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Voice messaging
billing services
databases
display features
39. __are important to SPs because they represent a large portion of SP's revenue base.
display features
line
automatic callback
Business services
40. Enables subscribers to conference a third party in on a conversation
automatic recall
databases
ACD
three way calling
41. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
POTS
three way calling
Customer-originated trace