SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
electrical aggregate.
Calling number blocking
SCAI
2. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
FXO
Toll and assistance
FXS
Centrex
3. The rules governing call-routing behavior of the PBX
ACD
Voice Mail
Line appearance
dial plan
4. Enables subscribers to conference a third party in on a conversation
Call forwarding
Toll and assistance
three way calling
automatic callback
5. Provides a convenient way for subscribers to store frequently used numbers
databases
speed dialing
three way calling
Calling number blocking
6. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Line appearance
Virtual Private Voice Networks
Centrex
CPE
7. The one concurrent phone call
three way calling
SS7
Line appearance
CP Distribution Frames
8. Standard telephony service is commonly referred to as
POTS
FXO
automatic callback
Inside wiring
9. A physical connection to the PBX - Capable of carrying one concurrent call
Sequential hunt group
line
Centrex
MDF
10. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
electrical aggregate.
Customer-originated trace
CPE
FXO
11. Requires a display telephone to display the calling name and calling number.
line
display features
CPE
Voice Mail
12. Next available channel when phone is on a call.
Sequential hunt group
automatic recall
BDF
electrical aggregate.
13. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Demarc (demarcation point)
electrical aggregate.
SP
Voice messaging
14. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Sequential hunt group
ring groups
FXO
databases
15. A group of phones in a home is
speed dialing
Inside wiring
electrical aggregate.
three way calling
16. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
CP Distribution Frames
billing services
call screaning
dial plan
17. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Call forwarding
line
CP Distribution Frames
dial plan
18. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Demarc (demarcation point)
BDF
Business services
databases
19. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
dial plan
SP
speed dialing
CP Distribution Frames
20. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
aggregation point
Virtual Private Voice Networks
Calling number blocking
Voice messaging
21. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
CP Distribution Frames
POTS
Inside wiring
Call forwarding
22. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Centrex
dial plan
Virtual Private Voice Networks
FXO
23. Indicates an incoming call when the subscriber is already involved in a call
databases
Virtual Private Voice Networks
Sequential hunt group
Call waiting
24. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
Calling number blocking
Sequential hunt group
call screaning
25. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
POTS
SS7
automatic callback
speed dialing
26. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Inside wiring
Voice Mail
FXS
SCAI
27. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Virtual Private Voice Networks
automatic recall
billing services
28. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
speed dialing
CPE
databases
29. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
ACD
directry assistance
Business services
Demarc (demarcation point)
30. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Call forwarding
MDF
Sequential hunt group
three way calling
31. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
automatic callback
ring groups
FXO
32. Distribution frame where building cabling converges
BDF
Line appearance
electrical aggregate.
Virtual Private Voice Networks
33. Enables calls to follow as the subscriber moves from one location to another
directry assistance
display features
Call forwarding
BDF
34. Efficiently routes incoming calls to multiple answering stations.
Voice messaging
ACD
Demarc (demarcation point)
FXS
35. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
Call waiting
call screaning
SP
36. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Calling number blocking
SS7
Centrex
CP Distribution Frames
37. Do not require costly customer premise equipment.
Centrex
dial plan
three way calling
Line appearance
38. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Demarc (demarcation point)
FXS
three way calling
directry assistance
39. __are important to SPs because they represent a large portion of SP's revenue base.
SS7
Call forwarding
Business services
Virtual Private Voice Networks
40. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
POTS
Centrex
billing services
41. Enables the subscriber to easily return a missed call.
electrical aggregate.
automatic recall
Centrex
SS7