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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to conference a third party in on a conversation
ring groups
Call waiting
Customer-originated trace
three way calling
2. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Voice Mail
POTS
Inside wiring
3. Enables calls to follow as the subscriber moves from one location to another
call screaning
Voice Mail
speed dialing
Call forwarding
4. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
aggregation point
call screaning
databases
Calling number blocking
5. The rules governing call-routing behavior of the PBX
SS7
SS7
Call forwarding
dial plan
6. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
CPE
Calling number blocking
Line appearance
Virtual Private Voice Networks
7. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Virtual Private Voice Networks
SCAI
Demarc (demarcation point)
Inside wiring
8. Efficiently routes incoming calls to multiple answering stations.
line
call screaning
CP Distribution Frames
ACD
9. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
FXS
Call forwarding
ring groups
CPE
10. Distribution frame where building cabling converges
FXO
Virtual Private Voice Networks
BDF
automatic recall
11. Standard telephony service is commonly referred to as
POTS
Virtual Private Voice Networks
FXS
speed dialing
12. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
automatic recall
SP
billing services
Inside wiring
13. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Line appearance
databases
Call waiting
SCAI
14. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Centrex
speed dialing
CP Distribution Frames
SS7
15. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
dial plan
Customer-originated trace
ring groups
CP Distribution Frames
16. Enables the subscriber to easily return a missed call.
automatic recall
CPE
SS7
Business services
17. Next available channel when phone is on a call.
Call forwarding
aggregation point
Sequential hunt group
line
18. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Call waiting
FXO
directry assistance
CPE
19. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
ring groups
SS7
Voice Mail
speed dialing
20. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
automatic callback
automatic recall
Business services
three way calling
21. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
directry assistance
CP Distribution Frames
Inside wiring
22. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
Voice Mail
dial plan
Call forwarding
23. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
call screaning
ring groups
Centrex
CPE
24. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
CPE
SS7
SS7
Toll and assistance
25. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
SS7
call screaning
CP Distribution Frames
Voice messaging
26. The one concurrent phone call
Sequential hunt group
call screaning
Line appearance
line
27. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SS7
Call waiting
Business services
Virtual Private Voice Networks
28. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
automatic recall
directry assistance
ACD
FXO
29. Requires a display telephone to display the calling name and calling number.
ACD
automatic recall
speed dialing
display features
30. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
directry assistance
ring groups
speed dialing
31. A group of phones in a home is
BDF
electrical aggregate.
Voice messaging
databases
32. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Call forwarding
Customer-originated trace
electrical aggregate.
Voice messaging
33. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Customer-originated trace
Demarc (demarcation point)
FXS
Centrex
34. __are important to SPs because they represent a large portion of SP's revenue base.
Calling number blocking
Business services
Toll and assistance
Call forwarding
35. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Sequential hunt group
speed dialing
FXS
directry assistance
36. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
three way calling
FXO
ACD
37. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Customer-originated trace
aggregation point
FXO
Voice messaging
38. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
CP Distribution Frames
MDF
billing services
aggregation point
39. A physical connection to the PBX - Capable of carrying one concurrent call
speed dialing
Line appearance
Voice Mail
line
40. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
automatic callback
databases
billing services
41. Do not require costly customer premise equipment.
Centrex
databases
Voice Mail
Voice messaging