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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Voice messaging
Toll and assistance
FXO
SS7
2. The rules governing call-routing behavior of the PBX
FXS
Call waiting
dial plan
Sequential hunt group
3. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Customer-originated trace
directry assistance
FXO
SS7
4. A physical connection to the PBX - Capable of carrying one concurrent call
display features
line
electrical aggregate.
databases
5. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Voice messaging
SS7
MDF
SP
6. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice messaging
MDF
Centrex
Demarc (demarcation point)
7. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
three way calling
aggregation point
display features
FXO
8. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
SS7
Voice Mail
Business services
9. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Sequential hunt group
FXS
Line appearance
Voice messaging
10. Efficiently routes incoming calls to multiple answering stations.
ACD
Voice Mail
Voice messaging
Business services
11. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
FXO
dial plan
three way calling
SS7
12. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
directry assistance
MDF
Virtual Private Voice Networks
FXS
13. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
BDF
SCAI
automatic callback
FXO
14. Enables subscribers to conference a third party in on a conversation
CP Distribution Frames
line
three way calling
POTS
15. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Call forwarding
Voice Mail
FXO
FXS
16. Requires a display telephone to display the calling name and calling number.
BDF
display features
billing services
Call waiting
17. __are important to SPs because they represent a large portion of SP's revenue base.
Demarc (demarcation point)
electrical aggregate.
Business services
Call waiting
18. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
billing services
Sequential hunt group
call screaning
19. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
line
ring groups
call screaning
databases
20. Enables the subscriber to easily return a missed call.
dial plan
databases
automatic recall
display features
21. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
ring groups
SS7
Customer-originated trace
SS7
22. Indicates an incoming call when the subscriber is already involved in a call
billing services
speed dialing
Call waiting
dial plan
23. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Customer-originated trace
Voice Mail
Sequential hunt group
24. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Line appearance
aggregation point
Centrex
speed dialing
25. Standard telephony service is commonly referred to as
SCAI
Centrex
POTS
Call forwarding
26. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Centrex
line
CPE
databases
27. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Sequential hunt group
automatic callback
ACD
Call waiting
28. A group of phones in a home is
Centrex
Sequential hunt group
electrical aggregate.
SCAI
29. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
BDF
SP
Demarc (demarcation point)
electrical aggregate.
30. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
call screaning
POTS
SS7
31. Enables calls to follow as the subscriber moves from one location to another
SP
Call forwarding
automatic recall
directry assistance
32. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
FXS
Line appearance
ACD
33. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
Business services
Call forwarding
Centrex
34. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
MDF
automatic recall
Inside wiring
SP
35. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
BDF
Centrex
ring groups
CP Distribution Frames
36. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
POTS
Business services
Voice Mail
37. The one concurrent phone call
SS7
FXO
Line appearance
SCAI
38. Do not require costly customer premise equipment.
Centrex
automatic recall
Toll and assistance
Voice messaging
39. Provides a convenient way for subscribers to store frequently used numbers
ring groups
Calling number blocking
directry assistance
speed dialing
40. Next available channel when phone is on a call.
Line appearance
Sequential hunt group
billing services
Calling number blocking
41. Distribution frame where building cabling converges
directry assistance
ring groups
BDF
automatic recall