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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Sequential hunt group
Customer-originated trace
Demarc (demarcation point)
billing services
2. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
speed dialing
display features
Inside wiring
3. Enables calls to follow as the subscriber moves from one location to another
Centrex
aggregation point
Call forwarding
databases
4. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Centrex
Voice Mail
speed dialing
ring groups
5. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
line
Voice Mail
Call forwarding
6. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Customer-originated trace
POTS
three way calling
7. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
ring groups
Call forwarding
directry assistance
8. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
speed dialing
Calling number blocking
Call forwarding
ring groups
9. Enables the subscriber to easily return a missed call.
automatic recall
Demarc (demarcation point)
directry assistance
Voice Mail
10. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
display features
CP Distribution Frames
speed dialing
FXO
11. A group of phones in a home is
dial plan
aggregation point
three way calling
electrical aggregate.
12. A physical connection to the PBX - Capable of carrying one concurrent call
line
Customer-originated trace
ACD
billing services
13. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
CP Distribution Frames
Virtual Private Voice Networks
Sequential hunt group
aggregation point
14. The rules governing call-routing behavior of the PBX
electrical aggregate.
dial plan
Centrex
automatic recall
15. Do not require costly customer premise equipment.
Voice Mail
Centrex
Call forwarding
FXO
16. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
aggregation point
billing services
MDF
three way calling
17. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SP
Calling number blocking
FXO
ring groups
18. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
SS7
MDF
BDF
automatic callback
19. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
aggregation point
databases
Demarc (demarcation point)
Call waiting
20. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
dial plan
Call waiting
Call forwarding
21. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice Mail
BDF
Call waiting
Voice messaging
22. Efficiently routes incoming calls to multiple answering stations.
display features
ACD
Customer-originated trace
electrical aggregate.
23. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CP Distribution Frames
Call forwarding
SCAI
CPE
24. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
databases
SP
automatic callback
25. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
CPE
aggregation point
Inside wiring
Business services
26. Enables subscribers to conference a third party in on a conversation
databases
three way calling
electrical aggregate.
ring groups
27. Distribution frame where building cabling converges
directry assistance
call screaning
display features
BDF
28. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
display features
three way calling
call screaning
Centrex
29. Requires a display telephone to display the calling name and calling number.
ACD
ring groups
display features
FXO
30. Provides a convenient way for subscribers to store frequently used numbers
Centrex
speed dialing
CP Distribution Frames
databases
31. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
automatic recall
Centrex
SS7
Inside wiring
32. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Toll and assistance
Call forwarding
Centrex
FXO
33. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Sequential hunt group
Calling number blocking
SS7
Voice messaging
34. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Inside wiring
databases
billing services
Demarc (demarcation point)
35. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Centrex
Calling number blocking
Inside wiring
display features
36. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Sequential hunt group
SP
Demarc (demarcation point)
CPE
37. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
SCAI
MDF
electrical aggregate.
Centrex
38. Next available channel when phone is on a call.
Sequential hunt group
POTS
call screaning
SS7
39. Standard telephony service is commonly referred to as
POTS
Voice messaging
CPE
Demarc (demarcation point)
40. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
display features
Customer-originated trace
Toll and assistance
SS7
41. The one concurrent phone call
automatic recall
Line appearance
Demarc (demarcation point)
CP Distribution Frames