SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice messaging
Centrex
ACD
Sequential hunt group
2. Enables calls to follow as the subscriber moves from one location to another
three way calling
Call forwarding
Voice Mail
speed dialing
3. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
automatic callback
display features
Voice messaging
SS7
4. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Demarc (demarcation point)
three way calling
call screaning
Calling number blocking
5. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Business services
Inside wiring
dial plan
SCAI
6. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
electrical aggregate.
Demarc (demarcation point)
BDF
MDF
7. Enables subscribers to conference a third party in on a conversation
Sequential hunt group
Centrex
three way calling
databases
8. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
call screaning
Business services
BDF
9. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
three way calling
SP
billing services
10. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Line appearance
SS7
SCAI
11. Indicates an incoming call when the subscriber is already involved in a call
call screaning
billing services
Demarc (demarcation point)
Call waiting
12. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
directry assistance
databases
Virtual Private Voice Networks
Centrex
13. A group of phones in a home is
electrical aggregate.
SS7
SP
billing services
14. Standard telephony service is commonly referred to as
line
directry assistance
POTS
aggregation point
15. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
POTS
Voice messaging
CP Distribution Frames
speed dialing
16. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Customer-originated trace
databases
SCAI
17. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
line
databases
FXS
dial plan
18. Enables the subscriber to easily return a missed call.
line
Virtual Private Voice Networks
automatic recall
FXO
19. The one concurrent phone call
Line appearance
dial plan
call screaning
BDF
20. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
electrical aggregate.
Centrex
SCAI
21. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
aggregation point
CPE
Centrex
automatic callback
22. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
MDF
Virtual Private Voice Networks
Voice messaging
23. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
speed dialing
line
dial plan
Toll and assistance
24. A physical connection to the PBX - Capable of carrying one concurrent call
line
Voice Mail
Sequential hunt group
Toll and assistance
25. Next available channel when phone is on a call.
Inside wiring
Sequential hunt group
ACD
FXO
26. Do not require costly customer premise equipment.
Call waiting
Voice messaging
Centrex
FXS
27. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Sequential hunt group
FXO
Line appearance
directry assistance
28. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
electrical aggregate.
aggregation point
Inside wiring
SP
29. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Voice messaging
BDF
FXS
SP
30. __are important to SPs because they represent a large portion of SP's revenue base.
SCAI
speed dialing
CP Distribution Frames
Business services
31. Distribution frame where building cabling converges
BDF
MDF
Line appearance
Call forwarding
32. Efficiently routes incoming calls to multiple answering stations.
ACD
CP Distribution Frames
aggregation point
SP
33. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXS
Voice messaging
FXO
SS7
34. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
CPE
ring groups
ACD
FXS
35. The rules governing call-routing behavior of the PBX
Business services
display features
dial plan
call screaning
36. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
ring groups
Customer-originated trace
Voice Mail
Call waiting
37. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Business services
Toll and assistance
Demarc (demarcation point)
SCAI
38. Provides a convenient way for subscribers to store frequently used numbers
Demarc (demarcation point)
Voice messaging
speed dialing
billing services
39. Requires a display telephone to display the calling name and calling number.
BDF
FXS
ring groups
display features
40. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
Centrex
automatic callback
MDF
41. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Virtual Private Voice Networks
Calling number blocking
three way calling
SS7