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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
automatic recall
CPE
SS7
2. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SP
electrical aggregate.
SS7
POTS
3. The rules governing call-routing behavior of the PBX
Centrex
CP Distribution Frames
dial plan
three way calling
4. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
Sequential hunt group
POTS
Calling number blocking
5. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
billing services
directry assistance
Call forwarding
6. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
SS7
Customer-originated trace
Call waiting
ring groups
7. Standard telephony service is commonly referred to as
Inside wiring
SCAI
automatic callback
POTS
8. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
speed dialing
electrical aggregate.
Customer-originated trace
Call forwarding
9. Distribution frame where building cabling converges
Sequential hunt group
dial plan
Business services
BDF
10. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
FXO
directry assistance
dial plan
11. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
BDF
Line appearance
MDF
databases
12. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
billing services
directry assistance
databases
Voice messaging
13. Provides a convenient way for subscribers to store frequently used numbers
display features
databases
speed dialing
FXO
14. A group of phones in a home is
electrical aggregate.
Calling number blocking
Demarc (demarcation point)
FXS
15. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
Business services
line
Inside wiring
16. A physical connection to the PBX - Capable of carrying one concurrent call
CP Distribution Frames
line
FXO
speed dialing
17. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Toll and assistance
POTS
aggregation point
three way calling
18. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
directry assistance
Customer-originated trace
ACD
Toll and assistance
19. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
Virtual Private Voice Networks
Inside wiring
MDF
20. The one concurrent phone call
Inside wiring
Line appearance
Centrex
aggregation point
21. Do not require costly customer premise equipment.
call screaning
Virtual Private Voice Networks
automatic recall
Centrex
22. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Demarc (demarcation point)
electrical aggregate.
Inside wiring
billing services
23. Next available channel when phone is on a call.
Sequential hunt group
Line appearance
automatic recall
line
24. __are important to SPs because they represent a large portion of SP's revenue base.
databases
automatic callback
SCAI
Business services
25. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Centrex
automatic callback
Call waiting
call screaning
26. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
three way calling
directry assistance
MDF
CP Distribution Frames
27. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Calling number blocking
POTS
Customer-originated trace
automatic callback
28. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Voice Mail
automatic callback
Demarc (demarcation point)
SP
29. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
SS7
three way calling
CPE
directry assistance
30. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
ring groups
POTS
directry assistance
Centrex
31. Indicates an incoming call when the subscriber is already involved in a call
automatic callback
Line appearance
Centrex
Call waiting
32. Enables the subscriber to easily return a missed call.
dial plan
automatic callback
ACD
automatic recall
33. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
databases
aggregation point
Business services
SP
34. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
billing services
CPE
directry assistance
Centrex
35. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
MDF
SS7
aggregation point
dial plan
36. Efficiently routes incoming calls to multiple answering stations.
ACD
ring groups
Toll and assistance
Call forwarding
37. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
three way calling
SS7
SCAI
line
38. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
SCAI
electrical aggregate.
ACD
databases
39. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
POTS
SS7
Virtual Private Voice Networks
dial plan
40. Requires a display telephone to display the calling name and calling number.
automatic callback
Centrex
display features
Call forwarding
41. Enables subscribers to conference a third party in on a conversation
FXS
MDF
three way calling
display features