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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
automatic recall
Toll and assistance
ACD
CPE
2. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Centrex
Inside wiring
aggregation point
databases
3. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
directry assistance
Call forwarding
Sequential hunt group
4. Do not require costly customer premise equipment.
Centrex
Customer-originated trace
databases
call screaning
5. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Customer-originated trace
automatic callback
Voice Mail
BDF
6. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
Voice messaging
Centrex
databases
billing services
7. Standard telephony service is commonly referred to as
BDF
CPE
POTS
Virtual Private Voice Networks
8. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Demarc (demarcation point)
billing services
Centrex
Business services
9. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
ring groups
BDF
CP Distribution Frames
Virtual Private Voice Networks
10. Enables the subscriber to easily return a missed call.
automatic recall
Call forwarding
Customer-originated trace
FXS
11. Next available channel when phone is on a call.
Virtual Private Voice Networks
POTS
directry assistance
Sequential hunt group
12. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
SS7
databases
FXS
call screaning
13. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Call forwarding
SS7
Demarc (demarcation point)
Toll and assistance
14. A physical connection to the PBX - Capable of carrying one concurrent call
electrical aggregate.
line
MDF
ring groups
15. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Inside wiring
aggregation point
CP Distribution Frames
Calling number blocking
16. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
CP Distribution Frames
MDF
Virtual Private Voice Networks
Line appearance
17. The rules governing call-routing behavior of the PBX
SS7
electrical aggregate.
dial plan
Business services
18. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Call forwarding
SP
Demarc (demarcation point)
SS7
19. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Business services
electrical aggregate.
Voice messaging
SS7
20. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
BDF
Inside wiring
automatic callback
speed dialing
21. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
Voice messaging
display features
Business services
22. The one concurrent phone call
line
speed dialing
Line appearance
Demarc (demarcation point)
23. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
CP Distribution Frames
SS7
Virtual Private Voice Networks
billing services
24. Enables subscribers to conference a third party in on a conversation
Inside wiring
ring groups
line
three way calling
25. Requires a display telephone to display the calling name and calling number.
display features
ring groups
dial plan
BDF
26. A group of phones in a home is
dial plan
electrical aggregate.
Sequential hunt group
ring groups
27. __are important to SPs because they represent a large portion of SP's revenue base.
three way calling
Business services
directry assistance
CPE
28. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
MDF
databases
ACD
29. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
ring groups
FXS
SCAI
display features
30. Distribution frame where building cabling converges
FXO
Centrex
BDF
Centrex
31. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
three way calling
billing services
Virtual Private Voice Networks
32. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Centrex
SP
display features
Virtual Private Voice Networks
33. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
BDF
CP Distribution Frames
Centrex
Customer-originated trace
34. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
automatic recall
dial plan
Toll and assistance
automatic callback
35. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Centrex
Business services
ACD
Voice messaging
36. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Voice messaging
Inside wiring
speed dialing
37. Efficiently routes incoming calls to multiple answering stations.
Toll and assistance
databases
ACD
speed dialing
38. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Inside wiring
Voice Mail
Customer-originated trace
Centrex
39. Enables calls to follow as the subscriber moves from one location to another
billing services
SS7
Call forwarding
Customer-originated trace
40. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
CPE
Voice Mail
Calling number blocking
41. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
SP
electrical aggregate.
display features
FXO