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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of phones in a home is
electrical aggregate.
Business services
automatic callback
POTS
2. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
SS7
SCAI
Call forwarding
3. Requires a display telephone to display the calling name and calling number.
display features
SP
Business services
MDF
4. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Centrex
directry assistance
Demarc (demarcation point)
5. Distribution frame where building cabling converges
BDF
call screaning
speed dialing
directry assistance
6. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Customer-originated trace
aggregation point
three way calling
BDF
7. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
aggregation point
billing services
POTS
directry assistance
8. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
automatic callback
SS7
billing services
databases
9. Enables the subscriber to easily return a missed call.
automatic recall
Business services
Virtual Private Voice Networks
three way calling
10. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
MDF
Calling number blocking
automatic callback
dial plan
11. The one concurrent phone call
FXO
line
Line appearance
billing services
12. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
automatic recall
electrical aggregate.
Customer-originated trace
Demarc (demarcation point)
13. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXS
dial plan
Calling number blocking
FXO
14. Enables calls to follow as the subscriber moves from one location to another
Business services
Call forwarding
automatic callback
SS7
15. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
three way calling
line
Centrex
16. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
Inside wiring
Calling number blocking
billing services
Customer-originated trace
17. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
ring groups
FXS
three way calling
display features
18. Provides a convenient way for subscribers to store frequently used numbers
speed dialing
dial plan
SP
Toll and assistance
19. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Sequential hunt group
Calling number blocking
Centrex
Voice Mail
20. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
aggregation point
Toll and assistance
Calling number blocking
21. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Virtual Private Voice Networks
Demarc (demarcation point)
Call forwarding
dial plan
22. Next available channel when phone is on a call.
display features
FXO
Sequential hunt group
SS7
23. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Customer-originated trace
Demarc (demarcation point)
Inside wiring
SS7
24. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
three way calling
automatic recall
billing services
SCAI
25. Do not require costly customer premise equipment.
Call waiting
Centrex
databases
speed dialing
26. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Toll and assistance
electrical aggregate.
Line appearance
billing services
27. A physical connection to the PBX - Capable of carrying one concurrent call
SCAI
three way calling
line
POTS
28. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
BDF
CP Distribution Frames
Voice messaging
aggregation point
29. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
Toll and assistance
Customer-originated trace
SP
30. Efficiently routes incoming calls to multiple answering stations.
display features
SCAI
ring groups
ACD
31. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Demarc (demarcation point)
automatic recall
Calling number blocking
electrical aggregate.
32. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
electrical aggregate.
SS7
Virtual Private Voice Networks
33. Enables subscribers to conference a third party in on a conversation
three way calling
FXO
Sequential hunt group
MDF
34. Indicates an incoming call when the subscriber is already involved in a call
Voice Mail
SS7
Call waiting
Line appearance
35. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
Voice messaging
SS7
dial plan
36. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
CPE
speed dialing
SS7
FXS
37. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Call forwarding
automatic callback
Inside wiring
Demarc (demarcation point)
38. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Sequential hunt group
MDF
Inside wiring
electrical aggregate.
39. __are important to SPs because they represent a large portion of SP's revenue base.
Centrex
Business services
display features
automatic callback
40. Standard telephony service is commonly referred to as
three way calling
automatic recall
POTS
Virtual Private Voice Networks
41. The rules governing call-routing behavior of the PBX
FXS
aggregation point
dial plan
electrical aggregate.