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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Requires a display telephone to display the calling name and calling number.
Voice Mail
display features
directry assistance
MDF
2. A group of phones in a home is
Business services
electrical aggregate.
Voice Mail
directry assistance
3. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
SP
Line appearance
line
4. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Sequential hunt group
speed dialing
ring groups
SS7
5. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
Voice Mail
Inside wiring
Call waiting
SS7
6. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Calling number blocking
billing services
SP
7. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Demarc (demarcation point)
Voice messaging
CP Distribution Frames
Toll and assistance
8. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Demarc (demarcation point)
POTS
Toll and assistance
MDF
9. Enables calls to follow as the subscriber moves from one location to another
Calling number blocking
Call forwarding
CPE
electrical aggregate.
10. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
SCAI
Toll and assistance
aggregation point
POTS
11. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
directry assistance
Demarc (demarcation point)
Centrex
dial plan
12. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SP
Virtual Private Voice Networks
Centrex
Customer-originated trace
13. Standard telephony service is commonly referred to as
Centrex
POTS
BDF
Line appearance
14. The one concurrent phone call
Line appearance
CPE
SS7
POTS
15. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
CP Distribution Frames
SP
automatic recall
databases
16. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
speed dialing
Virtual Private Voice Networks
Voice Mail
POTS
17. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
SS7
Calling number blocking
Sequential hunt group
Customer-originated trace
18. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
call screaning
directry assistance
SP
ACD
19. Enables subscribers to conference a third party in on a conversation
SCAI
SP
Business services
three way calling
20. Indicates an incoming call when the subscriber is already involved in a call
aggregation point
line
SS7
Call waiting
21. Next available channel when phone is on a call.
SS7
Sequential hunt group
billing services
ring groups
22. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
BDF
Call waiting
line
23. Distribution frame where building cabling converges
Call forwarding
BDF
automatic recall
POTS
24. Do not require costly customer premise equipment.
Demarc (demarcation point)
Centrex
Toll and assistance
Call waiting
25. Enables the subscriber to easily return a missed call.
ring groups
Voice messaging
ACD
automatic recall
26. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
billing services
ring groups
Centrex
27. Efficiently routes incoming calls to multiple answering stations.
SS7
SCAI
ACD
SP
28. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
FXS
SS7
display features
BDF
29. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
directry assistance
CP Distribution Frames
databases
30. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
display features
call screaning
directry assistance
31. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
speed dialing
SS7
ACD
FXO
32. Provides a convenient way for subscribers to store frequently used numbers
Demarc (demarcation point)
BDF
speed dialing
electrical aggregate.
33. The rules governing call-routing behavior of the PBX
Virtual Private Voice Networks
directry assistance
MDF
dial plan
34. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Sequential hunt group
Toll and assistance
automatic recall
SS7
35. __are important to SPs because they represent a large portion of SP's revenue base.
ACD
Centrex
Business services
call screaning
36. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
SP
aggregation point
FXS
FXO
37. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
directry assistance
Sequential hunt group
MDF
CP Distribution Frames
38. A physical connection to the PBX - Capable of carrying one concurrent call
ACD
automatic callback
line
Call forwarding
39. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
call screaning
Virtual Private Voice Networks
directry assistance
FXO
40. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
SS7
automatic callback
call screaning
Line appearance
41. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
CP Distribution Frames
FXS
aggregation point
billing services