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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
FXS
Voice Mail
display features
ring groups
2. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Virtual Private Voice Networks
three way calling
Voice Mail
Inside wiring
3. Enables calls to follow as the subscriber moves from one location to another
FXS
display features
Call forwarding
Toll and assistance
4. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Call forwarding
Customer-originated trace
directry assistance
call screaning
5. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
SS7
Call forwarding
billing services
Calling number blocking
6. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Line appearance
Customer-originated trace
electrical aggregate.
7. __are important to SPs because they represent a large portion of SP's revenue base.
electrical aggregate.
Business services
Call forwarding
Centrex
8. Distribution frame where building cabling converges
BDF
Toll and assistance
databases
Call forwarding
9. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
Inside wiring
MDF
dial plan
directry assistance
10. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
Toll and assistance
Call forwarding
automatic callback
BDF
11. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
SP
Sequential hunt group
Virtual Private Voice Networks
12. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
Toll and assistance
MDF
display features
SS7
13. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Customer-originated trace
databases
ACD
Demarc (demarcation point)
14. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
automatic callback
speed dialing
call screaning
Toll and assistance
15. A group of phones in a home is
Inside wiring
line
electrical aggregate.
POTS
16. Provides a convenient way for subscribers to store frequently used numbers
FXO
speed dialing
automatic callback
dial plan
17. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SS7
POTS
Virtual Private Voice Networks
dial plan
18. Next available channel when phone is on a call.
FXO
BDF
Sequential hunt group
Call forwarding
19. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
ACD
automatic callback
Inside wiring
20. The one concurrent phone call
POTS
Line appearance
MDF
Call waiting
21. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
Sequential hunt group
Toll and assistance
line
FXS
22. Requires a display telephone to display the calling name and calling number.
aggregation point
display features
automatic callback
Line appearance
23. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Call forwarding
POTS
SP
Line appearance
24. Do not require costly customer premise equipment.
FXS
ACD
automatic recall
Centrex
25. The rules governing call-routing behavior of the PBX
line
Centrex
Call forwarding
dial plan
26. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
CPE
SS7
Calling number blocking
27. Efficiently routes incoming calls to multiple answering stations.
Customer-originated trace
ACD
SS7
line
28. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
CPE
Toll and assistance
directry assistance
three way calling
29. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
FXO
electrical aggregate.
automatic callback
Virtual Private Voice Networks
30. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
BDF
SCAI
Call forwarding
aggregation point
31. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Voice Mail
electrical aggregate.
SS7
FXS
32. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
SCAI
CP Distribution Frames
automatic recall
SS7
33. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Centrex
SP
SS7
ACD
34. Enables subscribers to conference a third party in on a conversation
Centrex
Call waiting
Business services
three way calling
35. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Sequential hunt group
ACD
Calling number blocking
aggregation point
36. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Business services
Virtual Private Voice Networks
MDF
Voice messaging
37. Enables the subscriber to easily return a missed call.
Virtual Private Voice Networks
automatic recall
BDF
Customer-originated trace
38. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Call forwarding
Virtual Private Voice Networks
dial plan
39. Standard telephony service is commonly referred to as
POTS
Voice messaging
electrical aggregate.
Call forwarding
40. A physical connection to the PBX - Capable of carrying one concurrent call
line
Demarc (demarcation point)
Toll and assistance
aggregation point
41. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Demarc (demarcation point)
call screaning
SP
display features