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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
SS7
Toll and assistance
Centrex
Business services
2. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
SCAI
Demarc (demarcation point)
electrical aggregate.
directry assistance
3. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
Centrex
Centrex
Customer-originated trace
4. Enables subscribers to conference a third party in on a conversation
line
Call forwarding
three way calling
dial plan
5. Do not require costly customer premise equipment.
Centrex
Sequential hunt group
CP Distribution Frames
SP
6. Indicates an incoming call when the subscriber is already involved in a call
aggregation point
dial plan
Customer-originated trace
Call waiting
7. The one concurrent phone call
automatic recall
Line appearance
MDF
ring groups
8. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
databases
Centrex
CPE
billing services
9. Enables calls to follow as the subscriber moves from one location to another
display features
Demarc (demarcation point)
SS7
Call forwarding
10. Requires a display telephone to display the calling name and calling number.
POTS
Call forwarding
display features
SCAI
11. Distribution frame where building cabling converges
Centrex
BDF
automatic recall
Business services
12. __are important to SPs because they represent a large portion of SP's revenue base.
Voice Mail
CPE
Business services
SS7
13. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
ACD
Line appearance
billing services
MDF
14. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Inside wiring
BDF
Call forwarding
FXO
15. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
SP
CP Distribution Frames
Virtual Private Voice Networks
Line appearance
16. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
three way calling
FXS
line
MDF
17. Enables the subscriber to easily return a missed call.
automatic recall
SS7
CP Distribution Frames
ACD
18. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
Business services
aggregation point
Toll and assistance
Centrex
19. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
Calling number blocking
ring groups
databases
Customer-originated trace
20. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Centrex
CPE
Call forwarding
SCAI
21. Efficiently routes incoming calls to multiple answering stations.
SP
Line appearance
ACD
directry assistance
22. The rules governing call-routing behavior of the PBX
SP
automatic recall
Customer-originated trace
dial plan
23. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
CP Distribution Frames
Inside wiring
electrical aggregate.
Customer-originated trace
24. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Line appearance
FXO
directry assistance
POTS
25. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
FXS
Business services
automatic callback
SS7
26. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
line
Inside wiring
SS7
27. Next available channel when phone is on a call.
speed dialing
display features
Sequential hunt group
Centrex
28. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
call screaning
MDF
Business services
Toll and assistance
29. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Calling number blocking
Sequential hunt group
Line appearance
30. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
SS7
Line appearance
ring groups
call screaning
31. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
CP Distribution Frames
SS7
automatic callback
Demarc (demarcation point)
32. A physical connection to the PBX - Capable of carrying one concurrent call
BDF
ACD
line
ring groups
33. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
CP Distribution Frames
Line appearance
databases
Sequential hunt group
34. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Business services
Customer-originated trace
Sequential hunt group
SP
35. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Calling number blocking
line
three way calling
billing services
36. A group of phones in a home is
line
automatic callback
Call waiting
electrical aggregate.
37. Standard telephony service is commonly referred to as
FXO
POTS
databases
Call waiting
38. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Sequential hunt group
Demarc (demarcation point)
Call waiting
Customer-originated trace
39. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Centrex
Voice Mail
Voice messaging
Centrex
40. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
MDF
Virtual Private Voice Networks
SS7
automatic callback
41. Provides a convenient way for subscribers to store frequently used numbers
Inside wiring
electrical aggregate.
speed dialing
automatic callback