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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
POTS
three way calling
FXO
aggregation point
2. Indicates an incoming call when the subscriber is already involved in a call
FXO
SS7
Call waiting
Business services
3. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Call forwarding
Line appearance
Voice messaging
POTS
4. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Line appearance
call screaning
Toll and assistance
aggregation point
5. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
dial plan
display features
billing services
databases
6. The rules governing call-routing behavior of the PBX
Voice Mail
dial plan
CPE
Calling number blocking
7. A group of phones in a home is
electrical aggregate.
Customer-originated trace
Line appearance
SS7
8. Standard telephony service is commonly referred to as
POTS
Call forwarding
Business services
Voice messaging
9. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
Customer-originated trace
SS7
three way calling
speed dialing
10. Enables subscribers to conference a third party in on a conversation
three way calling
POTS
Centrex
speed dialing
11. Do not require costly customer premise equipment.
Centrex
POTS
SS7
Line appearance
12. Enables the subscriber to easily return a missed call.
Business services
CP Distribution Frames
BDF
automatic recall
13. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
Toll and assistance
FXS
Calling number blocking
speed dialing
14. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
FXS
Demarc (demarcation point)
electrical aggregate.
Voice Mail
15. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
Business services
directry assistance
FXO
CPE
16. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
Toll and assistance
SP
directry assistance
Call forwarding
17. The one concurrent phone call
three way calling
databases
call screaning
Line appearance
18. __are important to SPs because they represent a large portion of SP's revenue base.
Call forwarding
Voice Mail
Calling number blocking
Business services
19. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
ring groups
billing services
CPE
line
20. Requires a display telephone to display the calling name and calling number.
CP Distribution Frames
Demarc (demarcation point)
display features
Centrex
21. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
automatic recall
Voice Mail
Call forwarding
Demarc (demarcation point)
22. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
Centrex
SS7
billing services
automatic callback
23. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
Toll and assistance
three way calling
SCAI
Virtual Private Voice Networks
24. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
Inside wiring
speed dialing
Toll and assistance
Business services
25. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
Business services
Sequential hunt group
electrical aggregate.
26. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Sequential hunt group
POTS
FXO
aggregation point
27. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
Centrex
ACD
Centrex
28. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
SS7
SP
MDF
SCAI
29. Enables calls to follow as the subscriber moves from one location to another
BDF
Sequential hunt group
speed dialing
Call forwarding
30. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
Customer-originated trace
Call waiting
CP Distribution Frames
Voice Mail
31. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
CP Distribution Frames
Toll and assistance
Inside wiring
BDF
32. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
three way calling
automatic callback
Voice messaging
33. A physical connection to the PBX - Capable of carrying one concurrent call
directry assistance
Call forwarding
CPE
line
34. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
automatic recall
Call forwarding
Centrex
databases
35. Efficiently routes incoming calls to multiple answering stations.
ACD
Centrex
Inside wiring
billing services
36. Next available channel when phone is on a call.
Centrex
Sequential hunt group
BDF
POTS
37. Distribution frame where building cabling converges
automatic recall
Demarc (demarcation point)
ACD
BDF
38. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
Voice messaging
Virtual Private Voice Networks
CP Distribution Frames
POTS
39. Provides a convenient way for subscribers to store frequently used numbers
MDF
ACD
SP
speed dialing
40. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
databases
electrical aggregate.
BDF
automatic callback
41. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
SS7
Call waiting
automatic callback
SCAI