Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. In terms of software backups - what should your BCP team address?

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2. Incremental Backup
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0
Committing fully to the BCP - Setting policy and goals - Making available the necessary funds and resources - Taking responsibility for the outcome of the development of the BCP - Appointing a team for the process
Establishes senior management and a headquarters after a disaster. outlines roles and authorities - orders of succession - and individual role tasks
The least critical functions... it ensures that the critical operations of the company are not negatively affected


3. How do we know which data have changed and need to be backed up without having to look at every file's modification date?
It requires less resources and time
Contact the local authorities
Typically a copy is stored at the BCP coordinator's home - and another copy is stored at the offsite facility... when they are stored offsite - they need to be stored in a way that provides just as much protection as the primary site would provide
The file system sets the archive bit of the file to 1 when a file is modified or created


4. Business Interruption Insurance
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
65%
If the company does not practice due care - the insurance company may not be legally obligated to pay if a disaster hits... this is why it's important to read and understand the fine print
Base it off of the probability of the threat becoming real and the loss potential. the goal is to make sure the insurance coverage fills in the gap of what the current preventative countermeasures cannot protect against


5. What are the steps of a BIA?

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6. What are some components required for the project plan?
Required roles - Required resources - Input and output mechanisms - Workflow steps - Required time for completion - How they interface with other processes
Objective-to-task mapping - Resource-to-task mapping - Milestones - Budget estimates - Success factors - Deadlines
Use scenario-based exercises as a group to see what issues might crop up
The business continuity process isn't integrated into the change management process - infrastructure and environment changes occur - reorganization of the company - layoffs - or mergers occur - changes in hardware - software - and applications occur


7. What issues does a company need to look at when determining when it should move into Reconstitution Phase?
The employees who carry out the most critical functions of the company who must be put back to work first
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
Business Resumption Plan - Continuity of Operations Plan (COOP) - IT Contingency Plan - Crisis Communications Plan - Cyber Incident Response Plan - Disaster Recovery Plan
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It


8. What are the three types of disruptions that a facility can have and what does each mean?
Nondisaster: a disruption in service due to a device malfunction or failure - Disaster: an event that causes the entire facility to be unusable for a day or longer - Catastrophe: a major disruption that destroys the facility altogether --> requires b
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party
Representatives from each department or functional area come together to over the plan to ensure its accuracy
It's used when threats are identified that cannot be prevented. Taking on the full risk of these threats is often dangerous


9. Who should be responsible for notifying the appropriate authorities and who would those authorities be?
1. Initiation Phase: goal statements - overview of concepts - roles and teams definitions - task definitions 2. Activation Phase: notification steps - damage assessment - plan activation 3. Recovery Phase: move to alternate site - restore processes -
Typically a copy is stored at the BCP coordinator's home - and another copy is stored at the offsite facility... when they are stored offsite - they need to be stored in a way that provides just as much protection as the primary site would provide
Reduce the risk of financial loss by improving the company's ability to recover and restore operations
One person should be responsible... the authorities are the police department - security guards - fire department - emergency rescue - and management


10. What is one of the big issues with VoIP and disaster recovery?

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11. Business Continuity Plan (BCP)
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
Includes getting critical systems to another environment while repair of the original facilities is under way - getting the right people to the right places - and performing business in a different mode until regular conditions are back in place
Contact the local authorities


12. Differential Backup
The file system sets the archive bit of the file to 1 when a file is modified or created
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Back up the files that have been modified since the LAST FULL BACKUP. this process does not change the archive bit value
Copies of the BCP are distributed to the different departments and functional areas for review


13. What is the main limitation of insurance coverage?

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14. Crisis Communications Plan
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It
Damage assessment team - legal team - media relations team - network recovery team - relocation team - restoration team - salvage team - security team - telecommunications team
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility
Includes internal and external communications structure and roles. identifies specific individuals who will communicate with external entities. contains predeveloped statements that are to be released


15. What are the different types of recovery plans?
Business Resumption Plan - Continuity of Operations Plan (COOP) - IT Contingency Plan - Crisis Communications Plan - Cyber Incident Response Plan - Disaster Recovery Plan
A leased or rented facility that usually partially configured with some equipment (peripheral devices) - but not the actual computers... it's usually a hot site without the expensive equipment. This is the most widely-used model... it is less expensi
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still
Prepared actions that are developed to help people in a crisis situation better cope with the disruption. Protection of life is of the utmost importance and should be dealt with first before looking to save material objects!


16. How are offsite backup facility contracts usually established?
When it is time for the company to move back into its original site or a new site
There is more than one disk controller - so if one fails - the other is ready and available
Management support
The client pays a monthly fee to retain the right to use the facility in a time of need and then incurs a large activation fee when the facility actually has to be used... most recovery site contracts do not promise to house the company in need at a


17. Who should be involved in the Business Continuity and Disaster Recovery plans? In what part of the process?
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in
Representatives from at least each of the following departments must be involved with not only the planning stages but also the testing and implementation stages: - Business Units - Senior Management - IT Department - Security Department - Communicat
Prepared actions that are developed to help people in a crisis situation better cope with the disruption. Protection of life is of the utmost importance and should be dealt with first before looking to save material objects!
Annually


18. What are some of the things you have to consider when it comes to supply and tech recovery?
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -
The primary and secondary copies are always in sync - which provides true real-time duplication
The client pays a monthly fee to retain the right to use the facility in a time of need and then incurs a large activation fee when the facility actually has to be used... most recovery site contracts do not promise to house the company in need at a
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t


19. How do you determine how much coverage to obtain?
Reduce the risk of financial loss by improving the company's ability to recover and restore operations
Base it off of the probability of the threat becoming real and the loss potential. the goal is to make sure the insurance coverage fills in the gap of what the current preventative countermeasures cannot protect against
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic
Computer systems - Personnel - Procedures - Tasks - Supplies - Vendor support


20. Business Process
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Base it off of the probability of the threat becoming real and the loss potential. the goal is to make sure the insurance coverage fills in the gap of what the current preventative countermeasures cannot protect against
Nondisaster: a disruption in service due to a device malfunction or failure - Disaster: an event that causes the entire facility to be unusable for a day or longer - Catastrophe: a major disruption that destroys the facility altogether --> requires b


21. Maximum Tolerable Downtime (MTD)
The outage time that can be endured by a company
Contact the local authorities
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
Use scenario-based exercises as a group to see what issues might crop up


22. What is the most critical part of establishing and maintaining a current continuity plan?
Management support
Makes copies of files as they are modified and periodically transmits them to an offsite backup site. The transmission doesn't happen in real time but is carried out in batches
The primary and secondary data volumes are only a few milliseconds out of sync - so the replication is nearly real-time
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in


23. Remote Journaling
Business Resumption Plan - Continuity of Operations Plan (COOP) - IT Contingency Plan - Crisis Communications Plan - Cyber Incident Response Plan - Disaster Recovery Plan
Focuses on how to re-create the necessary business processes that need to be reestablished instead of focusing on IT components
A method of transmitting data offsite - but it usually only includes moving the journal or transaction logs to the offsite facility - not the actual files. these logs contain the changes that have taken place to the individual files. Journaling is ef
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party


24. How should a company - during the BIA phase - find out what the risks of its geographical location are? And how should they find out how to access emergency zones?
65%
Computer systems - Personnel - Procedures - Tasks - Supplies - Vendor support
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
Contact the local authorities


25. Especially in a software development environment - what should be backed up?
If the company does not practice due care - the insurance company may not be legally obligated to pay if a disaster hits... this is why it's important to read and understand the fine print
When it detects danger to human life - When it detects danger to state or national security - When it detects damage to the facility - When it detects damage to critical systems
The least critical functions... it ensures that the critical operations of the company are not negatively affected
Object code - source code - libraries - patches and fixes


26. Structured Walk-Through Test
Lead the BCP team and oversee the development - implementation - and testing of the continuity and disaster recovery plans... this person needs to have direct access to management and have the credibility and authority to carry out leadership tasks
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -
The least critical functions... it ensures that the critical operations of the company are not negatively affected
Representatives from each department or functional area come together to over the plan to ensure its accuracy


27. Mean Time To Repair (MTTR)
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
A leased or rented facility that usually partially configured with some equipment (peripheral devices) - but not the actual computers... it's usually a hot site without the expensive equipment. This is the most widely-used model... it is less expensi
An estimate of how long it will take to fix a piece of equipment and get it back into production


28. How frequently should a company's insurance be reviewed?
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party
Annually
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in


29. What is the difference between preventive mechanisms and recovery strategies?
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
The primary and secondary copies are always in sync - which provides true real-time duplication
Prepared actions that are developed to help people in a crisis situation better cope with the disruption. Protection of life is of the utmost importance and should be dealt with first before looking to save material objects!
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t


30. Skeleton Crew
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in
The employees who carry out the most critical functions of the company who must be put back to work first
The primary and secondary copies are always in sync - which provides true real-time duplication
Representatives from each department or functional area come together to over the plan to ensure its accuracy


31. If a company loses computing capabilities for a week - what is the chance they will go out of business (on average)?
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
65%
Object code - source code - libraries - patches and fixes
A leased or rented facility that supplies the basic environment - electrical wiring - air conditioning - plumbing and flooring - but none of the equipment or additional services. It may take weeks to get the site activated and ready for work. This is


32. Full-Interruption Test
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still
The primary and secondary copies are always in sync - which provides true real-time duplication
The primary and secondary data volumes are only a few milliseconds out of sync - so the replication is nearly real-time


33. Reconstitution Phase
The primary and secondary copies are always in sync - which provides true real-time duplication
When it is time for the company to move back into its original site or a new site
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility


34. Cyberinsurance
One site is equipped and configured exactly like the primary site - which serves as a redundant environment. these sites are owned by the company and are mirrors of the original production environment... this is one of the most expensive backup facil
A new type of coverage that insures losses caused by denial-of-service attacks - malware damages - hackers - electronic theft - privacy-related lawsuits and more
Use scenario-based exercises as a group to see what issues might crop up
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It


35. What functions should be moved back first during the Reconstitution Phase?
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
The least critical functions... it ensures that the critical operations of the company are not negatively affected
The outage time that can be endured by a company
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement


36. When should a company be prepared to interface with the press - customers - shareholders - and civic officials after a crisis?
Before too many people come to their own conclusions about the company and begin to start false rumors
One person should be responsible... the authorities are the police department - security guards - fire department - emergency rescue - and management
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
1. Initiation Phase: goal statements - overview of concepts - roles and teams definitions - task definitions 2. Activation Phase: notification steps - damage assessment - plan activation 3. Recovery Phase: move to alternate site - restore processes -


37. How can an organization keep the BCP up to date?
Make business continuity a part of every business decision - Insert the maintenance responsibilities into job description - Include maintenance in personnel evaluations - Perform internal audits that include disaster recovery and continuity documenta
A leased or rented facility that supplies the basic environment - electrical wiring - air conditioning - plumbing and flooring - but none of the equipment or additional services. It may take weeks to get the site activated and ready for work. This is
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
The employees who carry out the most critical functions of the company who must be put back to work first


38. Why do you need a combination of consultants and employees on the BCP team?
No - but the team may recognize that the company is at risk because it does not have these procedures in place
Annually
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility
Consultants are experts in the field and know the necessary steps - questions to ask - and issues to look for - and they can also offer general reasonable advice. In-house employees know their company intimately and have a full understanding of how c


39. IT Contingency Plan
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
Establishes personnel safety and evacuation procedures
Responsibility: each individual involved should have their responsibilities spelled out in writing and the tasks should be assigned to the individual most situated to handle it - Authority: you need to know what leaders are going to step up to the pl
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It


40. Where does the Recovery Time Objective sit on a chart that keeps track of cost and time?
At the intersection of the cost of disruption and the cost to recover
A facility that is leased or rented and is fully configured and ready to operate within a few hours... the only missing resources are usually the data - which will be retrieved from a backup site - and the people who are processing the data. The equi
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in
Before too many people come to their own conclusions about the company and begin to start false rumors


41. What is the goal of Disaster Recovery?
1. Select individuals to interview for data gathering 2. Create data-gathering techniques (surveys - questionnaires - qualitative and quantitative approaches) 3. Identify the company's critical business functions 4. Identify the resources these funct
All data are backed up and saved to some type of storage media. backup and restoration processes are very simplistic and straightforward with this method
A document that lays out the scope of the BCP project - the team member roles - and the goals of the project. it outlines what needs to be accomplished after the team communicates with management and comes to agreement on the terms of the project
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still


42. Salvage Team
If the company does not practice due care - the insurance company may not be legally obligated to pay if a disaster hits... this is why it's important to read and understand the fine print
Done to ensure that the specific systems can actually perform adequately at the alternate offsite facility. some systems are moved to the alternate site and processing takes place. the results are compared with the regular processing that is done at
They should make sure there are at least two copies of the company's operating system and critical applications
Responsible for starting the recovery of the original site. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and install equipment and applicat


43. Business Impact Analysis (BIA)
A functional analysis in which a team collects data through interviews - workshops - and documentary sources; documents business functions - activities - and transactions (maybe in a set of flow charts); develops a hierarchy of business functions; an
1. Develop the continuity planning policy statement 2. Conduct the business impact analysis (BIA) 3. Identify preventive controls 4. Develop recovery strategies 5. Develop the contingency plan 6. Test the plan and conduct training and exercises 7. Ma
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling
Establishes personnel safety and evacuation procedures


44. Where should the business continuity and disaster recovery plans be stored when they're completed?

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45. What information should a BCP and DR goal contain?
Representatives from each department or functional area come together to over the plan to ensure its accuracy
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Responsibility: each individual involved should have their responsibilities spelled out in writing and the tasks should be assigned to the individual most situated to handle it - Authority: you need to know what leaders are going to step up to the pl


46. Disaster Recovery Plan
Base it off of the probability of the threat becoming real and the loss potential. the goal is to make sure the insurance coverage fills in the gap of what the current preventative countermeasures cannot protect against
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
Focuses on malware - hackers - intrusions - attacks - and other security issues. outlines procedures for incident response
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility


47. Tape Vaulting
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic
Provides methods and procedures for dealing with longer-term outages and disaster.
Hot Site - Warm Site - Colde Site
Define essential business functions and supporting departments - Identify interdependencies between these functions and departments - Discover all possible disruptions that could affect the mechanisms necessary to allow these departments to function


48. What are some reasons why BCPs become outdated?

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49. What are the three main types of threats?
It should be far enough away from the original site so one disaster does not take out both locations... alternate facilities should be at a bare minimum at least five miles away from the primary site - while 15 miles is recommended for most low-to-me
Manmade: arsonist - terrorist - a simple mistake - Natural: tornadoes - floods - hurricanes - or earthquakes - Technical: data corruption - loss of power - device failure - or loss of a data communications line
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0


50. What are some of the resources that would be required for individual business processes?
Objective-to-task mapping - Resource-to-task mapping - Milestones - Budget estimates - Success factors - Deadlines
The primary and secondary data volumes are only a few milliseconds out of sync - so the replication is nearly real-time
Computer systems - Personnel - Procedures - Tasks - Supplies - Vendor support
Includes internal and external communications structure and roles. identifies specific individuals who will communicate with external entities. contains predeveloped statements that are to be released