Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. What are some of the characteristics you should look at when creating a BIA?
Manmade: arsonist - terrorist - a simple mistake - Natural: tornadoes - floods - hurricanes - or earthquakes - Technical: data corruption - loss of power - device failure - or loss of a data communications line
Copies of the BCP are distributed to the different departments and functional areas for review
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility
Maximum tolerable downtime - Operational disruption and productivity - Financial considerations - Regulatory responsibilities - Reputation


2. Mean Time Between Failures (MTBF)
A promise that a service will be fulfilled within a certain timeframe
An estimate of how long it will take to fix a piece of equipment and get it back into production
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party
Prepared actions that are developed to help people in a crisis situation better cope with the disruption. Protection of life is of the utmost importance and should be dealt with first before looking to save material objects!


3. Remote Journaling
Before too many people come to their own conclusions about the company and begin to start false rumors
A method of transmitting data offsite - but it usually only includes moving the journal or transaction logs to the offsite facility - not the actual files. these logs contain the changes that have taken place to the individual files. Journaling is ef
When it is time for the company to move back into its original site or a new site
1. Initiation Phase: goal statements - overview of concepts - roles and teams definitions - task definitions 2. Activation Phase: notification steps - damage assessment - plan activation 3. Recovery Phase: move to alternate site - restore processes -


4. Business Impact Analysis (BIA)
Damage assessment team - legal team - media relations team - network recovery team - relocation team - restoration team - salvage team - security team - telecommunications team
A functional analysis in which a team collects data through interviews - workshops - and documentary sources; documents business functions - activities - and transactions (maybe in a set of flow charts); develops a hierarchy of business functions; an
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
The primary and secondary copies are always in sync - which provides true real-time duplication


5. Tape Vaulting
When it is time for the company to move back into its original site or a new site
A type of facility-backup option where the back of a large truck or a trailer is turned into a data processing or working area (typically used by military organizations and large insurance companies)
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic
Fortification of the facility in its construction materials - redundant servers and communications links - power lines coming in through different transformers - redundant vendor support - purchasing of insurance - purchasing of UPS and generators -


6. What format does management want to see in the BCP?
They want information stated in monetary - quantitative terms - not in subjective - qualitative terms.
Loss in reputation and public confidence - Loss of competitive advantages - Increase in operational expenses - Violations of contract agreements - Violations of legal and regulatory requirements - Delayed income costs - Loss in revenue - Loss in pr
All data are backed up and saved to some type of storage media. backup and restoration processes are very simplistic and straightforward with this method
A promise that a service will be fulfilled within a certain timeframe


7. Calling Tree
No - but the team may recognize that the company is at risk because it does not have these procedures in place
Responsibility: each individual involved should have their responsibilities spelled out in writing and the tasks should be assigned to the individual most situated to handle it - Authority: you need to know what leaders are going to step up to the pl
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic


8. How should a team break down recovery strategies?
Copies of the BCP are distributed to the different departments and functional areas for review
Nondisaster: a disruption in service due to a device malfunction or failure - Disaster: an event that causes the entire facility to be unusable for a day or longer - Catastrophe: a major disruption that destroys the facility altogether --> requires b
Business process recovery - Facility recovery - Supply and technology recovery - User environment recovery - Data recovery
Responsible for starting the recovery of the original site. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and install equipment and applicat


9. What are loss criteria that can be applied to individual threats that were identified in the BIA?
The least critical functions... it ensures that the critical operations of the company are not negatively affected
Loss in reputation and public confidence - Loss of competitive advantages - Increase in operational expenses - Violations of contract agreements - Violations of legal and regulatory requirements - Delayed income costs - Loss in revenue - Loss in pr
Nondisaster: a disruption in service due to a device malfunction or failure - Disaster: an event that causes the entire facility to be unusable for a day or longer - Catastrophe: a major disruption that destroys the facility altogether --> requires b
Use scenario-based exercises as a group to see what issues might crop up


10. Structured Walk-Through Test
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
An estimate of how long it will take to fix a piece of equipment and get it back into production
Representatives from each department or functional area come together to over the plan to ensure its accuracy
Done to ensure that the specific systems can actually perform adequately at the alternate offsite facility. some systems are moved to the alternate site and processing takes place. the results are compared with the regular processing that is done at


11. How do you determine how much coverage to obtain?
A document that lays out the scope of the BCP project - the team member roles - and the goals of the project. it outlines what needs to be accomplished after the team communicates with management and comes to agreement on the terms of the project
Reduce the risk of financial loss by improving the company's ability to recover and restore operations
One person should be responsible... the authorities are the police department - security guards - fire department - emergency rescue - and management
Base it off of the probability of the threat becoming real and the loss potential. the goal is to make sure the insurance coverage fills in the gap of what the current preventative countermeasures cannot protect against


12. Restoration Team
Annually
One person should be responsible... the authorities are the police department - security guards - fire department - emergency rescue - and management
Responsible for starting the recovery of the original site. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and install equipment and applicat
Responsible for getting the alternate site into a working and functioning environment. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and ins


13. Disaster Recovery Plan
No - but the team may recognize that the company is at risk because it does not have these procedures in place
The file system sets the archive bit of the file to 1 when a file is modified or created
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility
Includes internal and external communications structure and roles. identifies specific individuals who will communicate with external entities. contains predeveloped statements that are to be released


14. Disk Shadowing
Make business continuity a part of every business decision - Insert the maintenance responsibilities into job description - Include maintenance in personnel evaluations - Perform internal audits that include disaster recovery and continuity documenta
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
Use scenario-based exercises as a group to see what issues might crop up
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in


15. Warm Site

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16. Disk Mirroring
Required roles - Required resources - Input and output mechanisms - Workflow steps - Required time for completion - How they interface with other processes
Each disk would have a corresponding mirrored disk that contains the exact same information
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It
Use scenario-based exercises as a group to see what issues might crop up


17. Cyberinsurance
A new type of coverage that insures losses caused by denial-of-service attacks - malware damages - hackers - electronic theft - privacy-related lawsuits and more
Fortification of the facility in its construction materials - redundant servers and communications links - power lines coming in through different transformers - redundant vendor support - purchasing of insurance - purchasing of UPS and generators -
Responsible for starting the recovery of the original site. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and install equipment and applicat
Committing fully to the BCP - Setting policy and goals - Making available the necessary funds and resources - Taking responsibility for the outcome of the development of the BCP - Appointing a team for the process


18. At what point can a company have real confidence in a developed plan?
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0
After it has been tested
It requires less resources and time
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility


19. Disk Duplexing
Management support
They want information stated in monetary - quantitative terms - not in subjective - qualitative terms.
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
There is more than one disk controller - so if one fails - the other is ready and available


20. What is the main reason to develop Business Continuity and Disaster Recovery plans?

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21. What is the most critical part of establishing and maintaining a current continuity plan?
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
Management support
Consultants are experts in the field and know the necessary steps - questions to ask - and issues to look for - and they can also offer general reasonable advice. In-house employees know their company intimately and have a full understanding of how c
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0


22. Damage Assessment Team
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
The least critical functions... it ensures that the critical operations of the company are not negatively affected
The outage time that can be endured by a company
Focuses on malware - hackers - intrusions - attacks - and other security issues. outlines procedures for incident response


23. Executive Succession Planning
Damage assessment team - legal team - media relations team - network recovery team - relocation team - restoration team - salvage team - security team - telecommunications team
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility
The primary and secondary copies are always in sync - which provides true real-time duplication
1. Develop the continuity planning policy statement 2. Conduct the business impact analysis (BIA) 3. Identify preventive controls 4. Develop recovery strategies 5. Develop the contingency plan 6. Test the plan and conduct training and exercises 7. Ma


24. What issues does a company need to look at when determining when it should move into Reconstitution Phase?
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still
Back up the files that have been modified since the LAST FULL BACKUP. this process does not change the archive bit value


25. What are some of the resources that would be required for individual business processes?
Establishes senior management and a headquarters after a disaster. outlines roles and authorities - orders of succession - and individual role tasks
A facility that is leased or rented and is fully configured and ready to operate within a few hours... the only missing resources are usually the data - which will be retrieved from a backup site - and the people who are processing the data. The equi
A promise that a service will be fulfilled within a certain timeframe
Computer systems - Personnel - Procedures - Tasks - Supplies - Vendor support


26. Especially in a software development environment - what should be backed up?
Object code - source code - libraries - patches and fixes
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It
Committing fully to the BCP - Setting policy and goals - Making available the necessary funds and resources - Taking responsibility for the outcome of the development of the BCP - Appointing a team for the process
Required roles - Required resources - Input and output mechanisms - Workflow steps - Required time for completion - How they interface with other processes


27. Emergency Response Procedures
Prepared actions that are developed to help people in a crisis situation better cope with the disruption. Protection of life is of the utmost importance and should be dealt with first before looking to save material objects!
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
Includes internal and external communications structure and roles. identifies specific individuals who will communicate with external entities. contains predeveloped statements that are to be released
Required roles - Required resources - Input and output mechanisms - Workflow steps - Required time for completion - How they interface with other processes


28. NIST Steps for Business Continuity
Loss in reputation and public confidence - Loss of competitive advantages - Increase in operational expenses - Violations of contract agreements - Violations of legal and regulatory requirements - Delayed income costs - Loss in revenue - Loss in pr
1. Develop the continuity planning policy statement 2. Conduct the business impact analysis (BIA) 3. Identify preventive controls 4. Develop recovery strategies 5. Develop the contingency plan 6. Test the plan and conduct training and exercises 7. Ma
At the intersection of the cost of disruption and the cost to recover
Contact the local authorities


29. When should a Damage Assessment Team change into Recovery mode?
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
When it detects danger to human life - When it detects danger to state or national security - When it detects damage to the facility - When it detects damage to critical systems
It's used when threats are identified that cannot be prevented. Taking on the full risk of these threats is often dangerous
Lead the BCP team and oversee the development - implementation - and testing of the continuity and disaster recovery plans... this person needs to have direct access to management and have the credibility and authority to carry out leadership tasks


30. Incremental Backup
Identifying regulatory and legal requirements that must be met - Identifying all possible vulnerabilities and threats - Estimating the possibilities of these threats and the loss potential - Performing a BIA - Outlining which departments - systems -
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0
Computer systems - Personnel - Procedures - Tasks - Supplies - Vendor support
65%


31. Skeleton Crew
Reduce the risk of financial loss by improving the company's ability to recover and restore operations
The employees who carry out the most critical functions of the company who must be put back to work first
Business Resumption Plan - Continuity of Operations Plan (COOP) - IT Contingency Plan - Crisis Communications Plan - Cyber Incident Response Plan - Disaster Recovery Plan
Fortification of the facility in its construction materials - redundant servers and communications links - power lines coming in through different transformers - redundant vendor support - purchasing of insurance - purchasing of UPS and generators -


32. Parallel Test
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
Done to ensure that the specific systems can actually perform adequately at the alternate offsite facility. some systems are moved to the alternate site and processing takes place. the results are compared with the regular processing that is done at
Define essential business functions and supporting departments - Identify interdependencies between these functions and departments - Discover all possible disruptions that could affect the mechanisms necessary to allow these departments to function
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party


33. What functions should be moved back first during the Reconstitution Phase?
Present it to management for written approval
Company A agrees to allow company B to use its facilities if company B is hit by a disaster - and vice versa. This is a cheaper way to go than the other offsite choices - but is not always the best choice because most environments are maxed out perta
The least critical functions... it ensures that the critical operations of the company are not negatively affected
Business process recovery - Facility recovery - Supply and technology recovery - User environment recovery - Data recovery


34. Why do you need a combination of consultants and employees on the BCP team?
Hot Site - Warm Site - Colde Site
No - but the team may recognize that the company is at risk because it does not have these procedures in place
Consultants are experts in the field and know the necessary steps - questions to ask - and issues to look for - and they can also offer general reasonable advice. In-house employees know their company intimately and have a full understanding of how c
Present it to management for written approval


35. Electronic Vaulting

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36. What is the general structure of a BCP?
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It
1. Initiation Phase: goal statements - overview of concepts - roles and teams definitions - task definitions 2. Activation Phase: notification steps - damage assessment - plan activation 3. Recovery Phase: move to alternate site - restore processes -
The primary and secondary copies are always in sync - which provides true real-time duplication
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application


37. Cyber Incident Response Plan
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling
Focuses on malware - hackers - intrusions - attacks - and other security issues. outlines procedures for incident response
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -


38. What is the goal of Disaster Recovery?
Maximum tolerable downtime - Operational disruption and productivity - Financial considerations - Regulatory responsibilities - Reputation
It's used when threats are identified that cannot be prevented. Taking on the full risk of these threats is often dangerous
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still
They should make sure there are at least two copies of the company's operating system and critical applications


39. Simulation Test
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
The least critical functions... it ensures that the critical operations of the company are not negatively affected
Management support


40. In terms of software backups - what should your BCP team address?

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41. What tasks should the BCP team carry out and have addressed in the resulting plan?
Loss in reputation and public confidence - Loss of competitive advantages - Increase in operational expenses - Violations of contract agreements - Violations of legal and regulatory requirements - Delayed income costs - Loss in revenue - Loss in pr
The employees who carry out the most critical functions of the company who must be put back to work first
Management support
Define essential business functions and supporting departments - Identify interdependencies between these functions and departments - Discover all possible disruptions that could affect the mechanisms necessary to allow these departments to function


42. Rolling Hot Site (Mobile Hot Site)
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -
Committing fully to the BCP - Setting policy and goals - Making available the necessary funds and resources - Taking responsibility for the outcome of the development of the BCP - Appointing a team for the process
A type of facility-backup option where the back of a large truck or a trailer is turned into a data processing or working area (typically used by military organizations and large insurance companies)


43. Hot Site
Consultants are experts in the field and know the necessary steps - questions to ask - and issues to look for - and they can also offer general reasonable advice. In-house employees know their company intimately and have a full understanding of how c
Company A agrees to allow company B to use its facilities if company B is hit by a disaster - and vice versa. This is a cheaper way to go than the other offsite choices - but is not always the best choice because most environments are maxed out perta
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling
A facility that is leased or rented and is fully configured and ready to operate within a few hours... the only missing resources are usually the data - which will be retrieved from a backup site - and the people who are processing the data. The equi


44. What are some reasons why BCPs become outdated?

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45. Where does the Recovery Time Objective sit on a chart that keeps track of cost and time?
At the intersection of the cost of disruption and the cost to recover
The outage time that can be endured by a company
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement
Object code - source code - libraries - patches and fixes


46. Role of the Business Continuity Coordinator
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility
Lead the BCP team and oversee the development - implementation - and testing of the continuity and disaster recovery plans... this person needs to have direct access to management and have the credibility and authority to carry out leadership tasks
Business process recovery - Facility recovery - Supply and technology recovery - User environment recovery - Data recovery
Copies of the BCP are distributed to the different departments and functional areas for review


47. What are the steps of a BIA?

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48. Full-Interruption Test
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
Includes getting critical systems to another environment while repair of the original facilities is under way - getting the right people to the right places - and performing business in a different mode until regular conditions are back in place
An estimate of how long it will take to fix a piece of equipment and get it back into production
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -


49. Business Interruption Insurance
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
An estimate of how long it will take to fix a piece of equipment and get it back into production
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
The outage time that can be endured by a company


50. What are some appropriate and cost-effective preventative methods to better fortify a company from the impacts recognized in the BIA?
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party
Identifying regulatory and legal requirements that must be met - Identifying all possible vulnerabilities and threats - Estimating the possibilities of these threats and the loss potential - Performing a BIA - Outlining which departments - systems -
Fortification of the facility in its construction materials - redundant servers and communications links - power lines coming in through different transformers - redundant vendor support - purchasing of insurance - purchasing of UPS and generators -
A document that lays out the scope of the BCP project - the team member roles - and the goals of the project. it outlines what needs to be accomplished after the team communicates with management and comes to agreement on the terms of the project