Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Cyberinsurance
Management support
A new type of coverage that insures losses caused by denial-of-service attacks - malware damages - hackers - electronic theft - privacy-related lawsuits and more
Maximum tolerable downtime - Operational disruption and productivity - Financial considerations - Regulatory responsibilities - Reputation
One site is equipped and configured exactly like the primary site - which serves as a redundant environment. these sites are owned by the company and are mirrors of the original production environment... this is one of the most expensive backup facil


2. What are some of the resources that would be required for individual business processes?
A leased or rented facility that usually partially configured with some equipment (peripheral devices) - but not the actual computers... it's usually a hot site without the expensive equipment. This is the most widely-used model... it is less expensi
Network and computer equipment - Voice and data communications resources - Human Resources - Transportation of equipment and personnel - Environment issues (HVAC) - Data and personnel security issues - Supplies (paper - forms - cabling - and so on) -
Establishes personnel safety and evacuation procedures
Computer systems - Personnel - Procedures - Tasks - Supplies - Vendor support


3. Continuity of Operations Plan (COOP)
Establishes senior management and a headquarters after a disaster. outlines roles and authorities - orders of succession - and individual role tasks
Business process recovery - Facility recovery - Supply and technology recovery - User environment recovery - Data recovery
Business Resumption Plan - Continuity of Operations Plan (COOP) - IT Contingency Plan - Crisis Communications Plan - Cyber Incident Response Plan - Disaster Recovery Plan
At the intersection of the cost of disruption and the cost to recover


4. What is the general structure of a BCP?
1. Initiation Phase: goal statements - overview of concepts - roles and teams definitions - task definitions 2. Activation Phase: notification steps - damage assessment - plan activation 3. Recovery Phase: move to alternate site - restore processes -
The primary and secondary copies are always in sync - which provides true real-time duplication
An estimate of how long it will take to fix a piece of equipment and get it back into production
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0


5. Business Process
Establishes senior management and a headquarters after a disaster. outlines roles and authorities - orders of succession - and individual role tasks
Annually
A leased or rented facility that supplies the basic environment - electrical wiring - air conditioning - plumbing and flooring - but none of the equipment or additional services. It may take weeks to get the site activated and ready for work. This is
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable


6. Disk Mirroring
Done to ensure that the specific systems can actually perform adequately at the alternate offsite facility. some systems are moved to the alternate site and processing takes place. the results are compared with the regular processing that is done at
Each disk would have a corresponding mirrored disk that contains the exact same information
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement
There is more than one disk controller - so if one fails - the other is ready and available


7. What are management's responsibilities with regards to BCP planning?
Establishes personnel safety and evacuation procedures
After it has been tested
Committing fully to the BCP - Setting policy and goals - Making available the necessary funds and resources - Taking responsibility for the outcome of the development of the BCP - Appointing a team for the process
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility


8. What are loss criteria that can be applied to individual threats that were identified in the BIA?
Representatives from each department or functional area come together to over the plan to ensure its accuracy
Present it to management for written approval
It has to figure out what the company needs to do to actually recover the items it has identified as being so important to the organization overall... the BIA provides the footprint
Loss in reputation and public confidence - Loss of competitive advantages - Increase in operational expenses - Violations of contract agreements - Violations of legal and regulatory requirements - Delayed income costs - Loss in revenue - Loss in pr


9. Reciprocal Agreement (Mutual Aid)
Company A agrees to allow company B to use its facilities if company B is hit by a disaster - and vice versa. This is a cheaper way to go than the other offsite choices - but is not always the best choice because most environments are maxed out perta
Manmade: arsonist - terrorist - a simple mistake - Natural: tornadoes - floods - hurricanes - or earthquakes - Technical: data corruption - loss of power - device failure - or loss of a data communications line
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling


10. Service Level Agreement (SLA)
Identifying regulatory and legal requirements that must be met - Identifying all possible vulnerabilities and threats - Estimating the possibilities of these threats and the loss potential - Performing a BIA - Outlining which departments - systems -
Responsible for getting the alternate site into a working and functioning environment. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and ins
A promise that a service will be fulfilled within a certain timeframe
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling


11. Once the project plan is completed - what should be done before further steps are taken?
1. Develop the continuity planning policy statement 2. Conduct the business impact analysis (BIA) 3. Identify preventive controls 4. Develop recovery strategies 5. Develop the contingency plan 6. Test the plan and conduct training and exercises 7. Ma
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
To minimize the effects of a disaster and to take the necessary steps to ensure that the resources - personnel - and business processes are able to resume operation in a timely manner. A disaster recovery plan is carried out when everything is still
Present it to management for written approval


12. Continuity Planning Policy Statement
A document that lays out the scope of the BCP project - the team member roles - and the goals of the project. it outlines what needs to be accomplished after the team communicates with management and comes to agreement on the terms of the project
It has to figure out what the company needs to do to actually recover the items it has identified as being so important to the organization overall... the BIA provides the footprint
Identifying regulatory and legal requirements that must be met - Identifying all possible vulnerabilities and threats - Estimating the possibilities of these threats and the loss potential - Performing a BIA - Outlining which departments - systems -
Damage assessment team - legal team - media relations team - network recovery team - relocation team - restoration team - salvage team - security team - telecommunications team


13. What is one of the big issues with legacy equipment and disaster recovery?

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14. What are the three types of disruptions that a facility can have and what does each mean?
Nondisaster: a disruption in service due to a device malfunction or failure - Disaster: an event that causes the entire facility to be unusable for a day or longer - Catastrophe: a major disruption that destroys the facility altogether --> requires b
Hot Site - Warm Site - Colde Site
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement
Representatives from each department or functional area come together to over the plan to ensure its accuracy


15. Business Resumption Plan
One site is equipped and configured exactly like the primary site - which serves as a redundant environment. these sites are owned by the company and are mirrors of the original production environment... this is one of the most expensive backup facil
Focuses on how to re-create the necessary business processes that need to be reestablished instead of focusing on IT components
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Includes internal and external communications structure and roles. identifies specific individuals who will communicate with external entities. contains predeveloped statements that are to be released


16. How should a company - during the BIA phase - find out what the risks of its geographical location are? And how should they find out how to access emergency zones?
The outage time that can be endured by a company
Contact the local authorities
Establishes personnel safety and evacuation procedures
Responsible for starting the recovery of the original site. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and install equipment and applicat


17. Tape Vaulting
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement
A new type of coverage that insures losses caused by denial-of-service attacks - malware damages - hackers - electronic theft - privacy-related lawsuits and more
Includes getting critical systems to another environment while repair of the original facilities is under way - getting the right people to the right places - and performing business in a different mode until regular conditions are back in place


18. What tasks should the BCP team carry out and have addressed in the resulting plan?
The employees who carry out the most critical functions of the company who must be put back to work first
The outage time that can be endured by a company
Define essential business functions and supporting departments - Identify interdependencies between these functions and departments - Discover all possible disruptions that could affect the mechanisms necessary to allow these departments to function
Back up the files that have been modified since the LAST FULL BACKUP. this process does not change the archive bit value


19. Restoration Team
Responsible for getting the alternate site into a working and functioning environment. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and ins
Includes getting critical systems to another environment while repair of the original facilities is under way - getting the right people to the right places - and performing business in a different mode until regular conditions are back in place
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
To resume business as quickly as possible - spending the least amount of money


20. Skeleton Crew
The employees who carry out the most critical functions of the company who must be put back to work first
When it detects danger to human life - When it detects danger to state or national security - When it detects damage to the facility - When it detects damage to critical systems
A functional analysis in which a team collects data through interviews - workshops - and documentary sources; documents business functions - activities - and transactions (maybe in a set of flow charts); develops a hierarchy of business functions; an
At the intersection of the cost of disruption and the cost to recover


21. What are the BCP team's responsibilities with regards to BCP planning?
Base it off of the probability of the threat becoming real and the loss potential. the goal is to make sure the insurance coverage fills in the gap of what the current preventative countermeasures cannot protect against
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
Identifying regulatory and legal requirements that must be met - Identifying all possible vulnerabilities and threats - Estimating the possibilities of these threats and the loss potential - Performing a BIA - Outlining which departments - systems -
Backing up business data to tapes that are then manually transferred to an offsite facility by a courier or an employee... with automatic tape vaulting - the data are sent over a serial line to a backup tape system at the offsite facility. Electronic


22. How do we know which data have changed and need to be backed up without having to look at every file's modification date?
The file system sets the archive bit of the file to 1 when a file is modified or created
Use scenario-based exercises as a group to see what issues might crop up
Focuses on how to recover various IT mechanisms after a disaster. whereas a contingency plan is usually for nondisasters - a disaster recover plan is for disasters that require IT processing to take place at another facility
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility


23. What are the different types of recovery plans?
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
It requires less resources and time
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
Business Resumption Plan - Continuity of Operations Plan (COOP) - IT Contingency Plan - Crisis Communications Plan - Cyber Incident Response Plan - Disaster Recovery Plan


24. How should a team break down recovery strategies?
The primary and secondary copies are always in sync - which provides true real-time duplication
They want information stated in monetary - quantitative terms - not in subjective - qualitative terms.
There is more than one disk controller - so if one fails - the other is ready and available
Business process recovery - Facility recovery - Supply and technology recovery - User environment recovery - Data recovery


25. Where does the Recovery Time Objective sit on a chart that keeps track of cost and time?
At the intersection of the cost of disruption and the cost to recover
It should be far enough away from the original site so one disaster does not take out both locations... alternate facilities should be at a bare minimum at least five miles away from the primary site - while 15 miles is recommended for most low-to-me
Backup all the files that have changed since the last full or incremental backup. this process sets the archive bit to 0
Each disk would have a corresponding mirrored disk that contains the exact same information


26. Synchronous Replication
All data are backed up and saved to some type of storage media. backup and restoration processes are very simplistic and straightforward with this method
The primary and secondary copies are always in sync - which provides true real-time duplication
A document that lays out the scope of the BCP project - the team member roles - and the goals of the project. it outlines what needs to be accomplished after the team communicates with management and comes to agreement on the terms of the project
One site is equipped and configured exactly like the primary site - which serves as a redundant environment. these sites are owned by the company and are mirrors of the original production environment... this is one of the most expensive backup facil


27. What is the main reason to develop Business Continuity and Disaster Recovery plans?

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28. Damage Assessment Team
A functional analysis in which a team collects data through interviews - workshops - and documentary sources; documents business functions - activities - and transactions (maybe in a set of flow charts); develops a hierarchy of business functions; an
Maximum tolerable downtime - Operational disruption and productivity - Financial considerations - Regulatory responsibilities - Reputation
Determines the cause of the disaster - Determines the potential for further damage - Identifies the affected business functions and areas - Identifies the level of functionality for the critical resources - Identifies the resources that must be repla
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement


29. When should a Damage Assessment Team change into Recovery mode?
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling
When it detects danger to human life - When it detects danger to state or national security - When it detects damage to the facility - When it detects damage to critical systems
The least critical functions... it ensures that the critical operations of the company are not negatively affected
Establishes senior management and a headquarters after a disaster. outlines roles and authorities - orders of succession - and individual role tasks


30. Crisis Communications Plan
Includes internal and external communications structure and roles. identifies specific individuals who will communicate with external entities. contains predeveloped statements that are to be released
There is more risk for the organization because replacement systems won't be available... that's why many organizations have moved to commercial off the shelf (COTS) products. they want to make sure replacement is possible
The file system sets the archive bit of the file to 1 when a file is modified or created
A type of facility-backup option where the back of a large truck or a trailer is turned into a data processing or working area (typically used by military organizations and large insurance companies)


31. What is the main limitation of insurance coverage?

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32. Disk Duplexing
There is more than one disk controller - so if one fails - the other is ready and available
Provides methods and procedures for dealing with longer-term outages and disaster.
If the company does not practice due care - the insurance company may not be legally obligated to pay if a disaster hits... this is why it's important to read and understand the fine print
1. Select individuals to interview for data gathering 2. Create data-gathering techniques (surveys - questionnaires - qualitative and quantitative approaches) 3. Identify the company's critical business functions 4. Identify the resources these funct


33. Asynchronous Replication
The primary and secondary data volumes are only a few milliseconds out of sync - so the replication is nearly real-time
A set of interrelated steps linked through specific decision activities to accomplish a specific task... business processes have starting and ending points and are repeatable
Damage assessment team - legal team - media relations team - network recovery team - relocation team - restoration team - salvage team - security team - telecommunications team
Makes copies of files as they are modified and periodically transmits them to an offsite backup site. The transmission doesn't happen in real time but is carried out in batches


34. Who should be involved in the Business Continuity and Disaster Recovery plans? In what part of the process?
The file system sets the archive bit of the file to 1 when a file is modified or created
At the intersection of the cost of disruption and the cost to recover
Representatives from at least each of the following departments must be involved with not only the planning stages but also the testing and implementation stages: - Business Units - Senior Management - IT Department - Security Department - Communicat
Provides methods and procedures for dealing with longer-term outages and disaster.


35. Salvage Team
A type of facility-backup option where the back of a large truck or a trailer is turned into a data processing or working area (typically used by military organizations and large insurance companies)
A facility that is leased or rented and is fully configured and ready to operate within a few hours... the only missing resources are usually the data - which will be retrieved from a backup site - and the people who are processing the data. The equi
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
Responsible for starting the recovery of the original site. Needs to know how to install OSes - configure workstations and servers - string wiring and cabling - set up the network and configure networking services - and install equipment and applicat


36. Why do you need a combination of consultants and employees on the BCP team?
A functional analysis in which a team collects data through interviews - workshops - and documentary sources; documents business functions - activities - and transactions (maybe in a set of flow charts); develops a hierarchy of business functions; an
1. Select individuals to interview for data gathering 2. Create data-gathering techniques (surveys - questionnaires - qualitative and quantitative approaches) 3. Identify the company's critical business functions 4. Identify the resources these funct
Consultants are experts in the field and know the necessary steps - questions to ask - and issues to look for - and they can also offer general reasonable advice. In-house employees know their company intimately and have a full understanding of how c
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i


37. Executive Succession Planning
After it has been tested
When the power goes on the computers - it's also going to go out for the phones
The plans that determine the steps needed to protect the company in the event that a senior executive retires - leaves the company - or is killed. also details the people who would step in and assume responsibility
There is more than one disk controller - so if one fails - the other is ready and available


38. How can an organization keep the BCP up to date?
A type of policy in which the insurance company will pay for specified expenses and lost earnings in the event that a company is forced out of business for a certain length of time. another policy can be bought that insures accounts receivable - so i
A new type of coverage that insures losses caused by denial-of-service attacks - malware damages - hackers - electronic theft - privacy-related lawsuits and more
The primary and secondary data volumes are only a few milliseconds out of sync - so the replication is nearly real-time
Make business continuity a part of every business decision - Insert the maintenance responsibilities into job description - Include maintenance in personnel evaluations - Perform internal audits that include disaster recovery and continuity documenta


39. What is one of the best ways to work through the details of a BIA?
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f
Use scenario-based exercises as a group to see what issues might crop up
Damage assessment team - legal team - media relations team - network recovery team - relocation team - restoration team - salvage team - security team - telecommunications team
Company A agrees to allow company B to use its facilities if company B is hit by a disaster - and vice versa. This is a cheaper way to go than the other offsite choices - but is not always the best choice because most environments are maxed out perta


40. What issues does a company need to look at when determining when it should move into Reconstitution Phase?
Each disk would have a corresponding mirrored disk that contains the exact same information
Plan for systems - networks - and major applications recovery procedures after disruptions. a contingency plan should be developed for each major system and application
It needs to ensure the safety of employees - It needs to ensure an adequate environment is provided (power - facility infrastructure - water - HVAC) - It needs to ensure that the necessary equipment and supplies are present and in working order - It
Company A agrees to allow company B to use its facilities if company B is hit by a disaster - and vice versa. This is a cheaper way to go than the other offsite choices - but is not always the best choice because most environments are maxed out perta


41. Mean Time Between Failures (MTBF)
A promise that a service will be fulfilled within a certain timeframe
The estimated lifetime of a piece of equipment... calculated by the vendor of the equipment or a third party
Prepared actions that are developed to help people in a crisis situation better cope with the disruption. Protection of life is of the utmost importance and should be dealt with first before looking to save material objects!
A document that outlines who should be contacted in the event of a disaster - in what order - and who is responsible for doing the calling


42. What is the difference between preventive mechanisms and recovery strategies?
All data are backed up and saved to some type of storage media. backup and restoration processes are very simplistic and straightforward with this method
Preventive mechanisms are put into place to try to reduce the possibility of the company experiencing a disaster and - if a disaster does hit - to lessen the amount of damage that will take place - Recovery strategies are processes on how to rescue t
1. Select individuals to interview for data gathering 2. Create data-gathering techniques (surveys - questionnaires - qualitative and quantitative approaches) 3. Identify the company's critical business functions 4. Identify the resources these funct
One person should be responsible... the authorities are the police department - security guards - fire department - emergency rescue - and management


43. How are offsite backup facility contracts usually established?
When it detects danger to human life - When it detects danger to state or national security - When it detects damage to the facility - When it detects damage to critical systems
It should be far enough away from the original site so one disaster does not take out both locations... alternate facilities should be at a bare minimum at least five miles away from the primary site - while 15 miles is recommended for most low-to-me
The client pays a monthly fee to retain the right to use the facility in a time of need and then incurs a large activation fee when the facility actually has to be used... most recovery site contracts do not promise to house the company in need at a
Hot Site - Warm Site - Colde Site


44. What are the steps of a BIA?

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45. What does the BCP team need to understand about critical business processes?
Data are dynamically created and maintained as images on two or more identical disks. this method is used to ensure the availability of data and to provide a fault-tolerant solution by duplicating hardware and maintaining more than one copy of the in
If the company does not practice due care - the insurance company may not be legally obligated to pay if a disaster hits... this is why it's important to read and understand the fine print
A facility that is leased or rented and is fully configured and ready to operate within a few hours... the only missing resources are usually the data - which will be retrieved from a backup site - and the people who are processing the data. The equi
Required roles - Required resources - Input and output mechanisms - Workflow steps - Required time for completion - How they interface with other processes


46. What are some reasons why BCPs become outdated?

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47. Full-Interruption Test
A leased or rented facility that supplies the basic environment - electrical wiring - air conditioning - plumbing and flooring - but none of the equipment or additional services. It may take weeks to get the site activated and ready for work. This is
A promise that a service will be fulfilled within a certain timeframe
All employees who participate in operational and support functions - or their representatives - come together to practice executing the disaster recovery plan based on a specific scenario. the scenario is used to test the reaction of each operational
The most intrusive test to regular operations and business productivity. the original site is shut down - and processing takes place at the alternate site. this test takes a lot of planning and coordination but it can reveal many holes in the plan. f


48. What is the most critical part of establishing and maintaining a current continuity plan?
Since the software vendor provides its customers with only the compiled version of its applications - it's difficult for the customer to continue to use it if the vendor goes out of business. So the customer should set up a Software Escrow agreement
Responsibility: each individual involved should have their responsibilities spelled out in writing and the tasks should be assigned to the individual most situated to handle it - Authority: you need to know what leaders are going to step up to the pl
Management support
Consultants are experts in the field and know the necessary steps - questions to ask - and issues to look for - and they can also offer general reasonable advice. In-house employees know their company intimately and have a full understanding of how c


49. What are some components required for the project plan?
The business continuity process isn't integrated into the change management process - infrastructure and environment changes occur - reorganization of the company - layoffs - or mergers occur - changes in hardware - software - and applications occur
Objective-to-task mapping - Resource-to-task mapping - Milestones - Budget estimates - Success factors - Deadlines
Back up the files that have been modified since the LAST FULL BACKUP. this process does not change the archive bit value
Representatives from at least each of the following departments must be involved with not only the planning stages but also the testing and implementation stages: - Business Units - Senior Management - IT Department - Security Department - Communicat


50. Redundant Site
Representatives from at least each of the following departments must be involved with not only the planning stages but also the testing and implementation stages: - Business Units - Senior Management - IT Department - Security Department - Communicat
It should be far enough away from the original site so one disaster does not take out both locations... alternate facilities should be at a bare minimum at least five miles away from the primary site - while 15 miles is recommended for most low-to-me
One site is equipped and configured exactly like the primary site - which serves as a redundant environment. these sites are owned by the company and are mirrors of the original production environment... this is one of the most expensive backup facil
The client pays a monthly fee to retain the right to use the facility in a time of need and then incurs a large activation fee when the facility actually has to be used... most recovery site contracts do not promise to house the company in need at a