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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Certain factors in the workplace cause job satisfaction & dissatisfaction
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2. Collective bargaining occurs between
TQM (Total Quality Management)
Unions and employers
leadership
contingency school
3. Job enlargement
horizontal job loading
customer-focused quality school
bureaucracy
Chester Bernard
4. Ability of a system to total more than the sum of its parts
Collectivism
synergy
Product development
product champion
5. Constant change
driver
informal organization
Dynamic Environment
Product development
6. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
Program Evaluation and Review Technique
Projection
Hygiene factors
7. Creation of new products - Improvement of existing products - Alteration of old products
Blake-Mouton managerial grid model
Product development
Smoothing
synergy
8. Coercive and reward powers
managers adhere to company policy
transactional leader
quantitative school
Pygmalion effect
9. Father of scientific management
TQM (Total Quality Management)
Frederick Taylor
managers adhere to company policy
Balance sheet
10. Framework for the hierarchy of an organization
contingency school
TQM (Total Quality Management)
Cross-functional teams
organizational chart
11. First phase of a company training program generally focuses on
functional structure
Needs assessment
Final step in decision-making process
managers adhere to company policy
12. Guidelines to which employees must adhere to ensure the quality of their work
standards
Final step in decision-making process
functional team
behavioral school
13. Strives to improve performance to deliver high-quality goods or services
customer-focused quality school
behavioral school
Projection
quantitative school
14. Example of an intrinsic reward
Personal Development
Hygiene factors
Collectivism
Frederick Taylor
15. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
quantitative school
Referent power
Dynamic Environment
16. Physical support system for the economic activities of a country
Plessy v. Ferguson
synergy
infrastructure
Personal Development
17. Provides the employee with increased authority and responsibility
job enrichment
NAFTA regional trading
product champion
Pygmalion effect
18. Ascribing one's own ideas or emotions to another
standards
Projection
horizontal job loading
Final step in decision-making process
19. Can respond quickly to the latest trends.
ISO 9000 Certification
Sarbanes-Oxley Act
organic structures
Balance sheet
20. Emphasized that organizations establish participation & decision making goals for employees
product champion
Mary Parker Follett
Balance sheet
Sarbanes-Oxley Act
21. Developed the acceptance theory of management
Unions and employers
Chester Bernard
Referent power
ISO 9000 Certification
22. Ambitious and perseverant
organizational development theory
Total Quality Management
Hygiene factors
have initiative
23. Ensures protection for corporate whistle-blowers
driver
work specialization
TQM (Total Quality Management)
Sarbanes-Oxley Act
24. Show an organization's assets at any given point in time
Chester Bernard
functional team
contingency school
Balance sheet
25. States that each employee must be accountable to one and only one supervisor.
NAFTA regional trading
Plessy v. Ferguson
organic structures
unity of command principle
26. Code of organizational conduct that reflects the overall values and principles of a business
Ethics
work specialization
Motivators
infrastructure
27. Invested by employees in a leader whom they admire and wish to emulate
job enrichment
organizational chart
decision tree
Referent power
28. Shows a complete picture of several alternative decision paths
quantitative school
problem with functional authority
decision tree
classical school of management
29. Focuses on the single best way to perform and manage tasks.
Hawthorne effect
classical school of management
Projection
compensation
30. Informational - interpersonal - and decisional
managerial roles three categories:
Smoothing
Plessy v. Ferguson
infrastructure
31. Do not give positive satisfaction - though dissatisfaction results from their absence
Program Evaluation and Review Technique
Cross-functional teams
TQM (Total Quality Management)
Hygiene factors
32. Structure with a number of channels
managerial roles three categories:
contingency school
transactional leader
bureaucracy
33. Working toward steady continuous improvement
Total Quality Management
Program Evaluation and Review Technique
kaizen approach
Henri Fayol
34. Declared racial segregation unconstitutional
have initiative
Brown v. Board of Education
Sarbanes-Oxley Act
decision tree
35. Determines which alternative will pay back an initial investment most quickly
Payback analysis
leadership
synergy
have initiative
36. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
customer-focused quality school
Blake-Mouton managerial grid model
organizational development theory
Hawthorne effect
37. Plan to make major changes to the processes and culture of an entire organization
TQM (Total Quality Management)
organizational development
Program Evaluation and Review Technique
Frederick Taylor
38. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
have initiative
NAFTA regional trading
Smoothing
39. Emphasizes an institutional or group focus.
classical school of management
organizational development
Mary Parker Follett
Collectivism
40. Canada - Mexico - and the United States
NAFTA regional trading
bureaucracy
product champion
Collectivism
41. Low-level concern with both people and production
Blake-Mouton managerial grid model
standards
Personal Development
job enrichment
42. Average manager spends the majority of his or her time
decentralized companies
Communication
standards
Blake-Mouton managerial grid model
43. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
differentiation strategy
Henri Fayol
Product development
44. Takes a flexible approach to management that depends on a given situation.
Personal Development
contingency school
Balance sheet
Projection
45. Individual will act according to what another's expectation of him or her is.
transactional leader
functional structure
Projection
Pygmalion effect
46. Operate without managers
Self-directed teams
Ethics
unity of command principle
leadership
47. Playing down differences among parties
Smoothing
contingency school
quantitative school
Unions and employers
48. A demonstration of high quality maintenance
Self-directed teams
ISO 9000 Certification
Hierarchical authority
strategic goal
49. Broadens the definition of a customer to anyone to whom an employee passes on his product
Self-directed teams
Henri Fayol
Total Quality Management
standards
50. Upholded segregation
TQM (Total Quality Management)
product champion
Plessy v. Ferguson
kaizen approach