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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Average manager spends the majority of his or her time
Communication
strategic goal
Unions and employers
product champion
2. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
unity of command principle
Operational goals
kaizen approach
Hawthorne effect
3. It can defy unity of command.
horizontal job loading
Plessy v. Ferguson
problem with functional authority
Hygiene factors
4. Plan to make major changes to the processes and culture of an entire organization
Blake-Mouton managerial grid model
synergy
ISO 9000 Certification
organizational development
5. Focuses on the human-based elements of work
Self-directed teams
behavioral school
Sarbanes-Oxley Act
Payback analysis
6. Code of organizational conduct that reflects the overall values and principles of a business
problem with functional authority
kaizen approach
infrastructure
Ethics
7. Certain factors in the workplace cause job satisfaction & dissatisfaction
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8. Creation of new products - Improvement of existing products - Alteration of old products
problem with functional authority
product champion
Product development
strategic goal
9. Division of an organization's tasks into separate jobs.
functional team
Plessy v. Ferguson
work specialization
functional structure
10. Broadens the definition of a customer to anyone to whom an employee passes on his product
Total Quality Management
informal organization
driver
NAFTA regional trading
11. Specific work goals that middle-level managers derive from the broader strategic goals
compensation
Tactical goals
Mary Parker Follett
Blake-Mouton managerial grid model
12. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
reengineering
Operational goals
Product development
quantitative school
13. Working toward steady continuous improvement
leadership
Payback analysis
kaizen approach
Hierarchical authority
14. 14 principles of management
driver
Henri Fayol
Communication
compensation
15. Composed employees number of hierarchical levels
compensation
organizational development
Frederick Taylor
functional team
16. Shows a complete picture of several alternative decision paths
functional structure
decision tree
NAFTA regional trading
organizational chart
17. Structure with a number of channels
Brown v. Board of Education
bureaucracy
Balance sheet
functional team
18. Job enlargement
Referent power
horizontal job loading
Program Evaluation and Review Technique
Communication
19. Creativity - direction - delegation -control - collaboration
product champion
Cross-functional teams
organizational development theory
functional structure
20. Decisions go through a number of channels before resolution can be reached
leadership
transactional leader
Hierarchical authority
Motivators
21. Playing down differences among parties
infrastructure
driver
Smoothing
managerial roles three categories:
22. Physical support system for the economic activities of a country
Balance sheet
differentiation strategy
Total Quality Management
infrastructure
23. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
have initiative
Collectivism
Program Evaluation and Review Technique
Mary Parker Follett
24. Strives to improve performance to deliver high-quality goods or services
organizational development
Personal Development
Final step in decision-making process
customer-focused quality school
25. First phase of a company training program generally focuses on
Ethics
TQM (Total Quality Management)
Needs assessment
Dynamic Environment
26. Upholded segregation
Blake-Mouton managerial grid model
Unions and employers
Plessy v. Ferguson
organic structures
27. Establish an evaluation and control system
standards
Final step in decision-making process
managerial roles three categories:
Brown v. Board of Education
28. Individual who promotes the development of an innovative product within an organization
behavioral school
Frederick Taylor
product champion
Personal Development
29. States that each employee must be accountable to one and only one supervisor.
customer-focused quality school
Operational goals
synergy
unity of command principle
30. Comprised of experts from various functions
Program Evaluation and Review Technique
horizontal job loading
Process-oriented changes
Cross-functional teams
31. Ability of a system to total more than the sum of its parts
classical school of management
Hierarchical authority
Cross-functional teams
synergy
32. Guidelines to which employees must adhere to ensure the quality of their work
Sarbanes-Oxley Act
Personal Development
Motivators
standards
33. Implies a focus on all levels and areas of an organization
Hawthorne effect
TQM (Total Quality Management)
functional structure
Sarbanes-Oxley Act
34. A force of change directed toward solving a problem.
driver
Henri Fayol
Plessy v. Ferguson
transactional leader
35. Ascribing one's own ideas or emotions to another
quantitative school
Projection
centralized organization
Sarbanes-Oxley Act
36. A demonstration of high quality maintenance
managerial roles three categories:
ISO 9000 Certification
Chester Bernard
Hierarchical authority
37. Coercive and reward powers
Henri Fayol
quantitative school
transactional leader
TQM (Total Quality Management)
38. Determines which alternative will pay back an initial investment most quickly
TQM (Total Quality Management)
Payback analysis
ISO 9000 Certification
transactional leader
39. Collective bargaining occurs between
Unions and employers
functional structure
kaizen approach
problem with functional authority
40. Example of an intrinsic reward
organizational chart
job enrichment
product champion
Personal Development
41. Includes an employee's salary and benefits
organic structures
compensation
TQM (Total Quality Management)
Payback analysis
42. Developed the acceptance theory of management
managers adhere to company policy
Henri Fayol
Hierarchical authority
Chester Bernard
43. Canada - Mexico - and the United States
organizational development
have initiative
Payback analysis
NAFTA regional trading
44. Individual will act according to what another's expectation of him or her is.
contingency school
Dynamic Environment
Pygmalion effect
organizational development theory
45. Increase productivity and efficiency by reengineering work processes
Needs assessment
Process-oriented changes
Payback analysis
Balance sheet
46. Takes a flexible approach to management that depends on a given situation.
Payback analysis
contingency school
kaizen approach
Unions and employers
47. Increased productivity - Dont deal with other departments much
customer-focused quality school
behavioral school
functional structure
Plessy v. Ferguson
48. Declared racial segregation unconstitutional
ISO 9000 Certification
Brown v. Board of Education
contingency school
Blake-Mouton managerial grid model
49. Informational - interpersonal - and decisional
contingency school
managers adhere to company policy
managerial roles three categories:
Self-directed teams
50. Organization-wide - long-term goal devised by a top-level manager.
organizational development
Blake-Mouton managerial grid model
NAFTA regional trading
strategic goal