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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes an employee's salary and benefits






2. Broadens the definition of a customer to anyone to whom an employee passes on his product






3. Average manager spends the majority of his or her time






4. Canada - Mexico - and the United States






5. Give positive satisfaction






6. Father of scientific management






7. Ability to garner the respect and cooperation of employees to achieve an organization's goals






8. Specific work goals that middle-level managers derive from the broader strategic goals






9. Do not give positive satisfaction - though dissatisfaction results from their absence






10. Framework for the hierarchy of an organization






11. Code of organizational conduct that reflects the overall values and principles of a business






12. Show an organization's assets at any given point in time






13. Division of an organization's tasks into separate jobs.






14. Developed the acceptance theory of management






15. Provides the employee with increased authority and responsibility






16. Focuses on the human-based elements of work






17. Ambitious and perseverant






18. Decisions are more consistent from manager to manager






19. A demonstration of high quality maintenance






20. Certain factors in the workplace cause job satisfaction & dissatisfaction


21. Informational - interpersonal - and decisional






22. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






23. Coercive and reward powers






24. Invested by employees in a leader whom they admire and wish to emulate






25. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






26. Strives to improve performance to deliver high-quality goods or services






27. Working toward steady continuous improvement






28. Low-level concern with both people and production






29. Decisions go through a number of channels before resolution can be reached






30. Composed employees number of hierarchical levels






31. Can respond quickly to the latest trends.






32. Individual who promotes the development of an innovative product within an organization






33. Structure with a number of channels






34. Creativity - direction - delegation -control - collaboration






35. Increased productivity - Dont deal with other departments much






36. Shows a complete picture of several alternative decision paths






37. Example of an intrinsic reward






38. Implies a focus on all levels and areas of an organization






39. It can defy unity of command.






40. To always be the first one out with the latest and greatest product.






41. First phase of a company training program generally focuses on






42. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






43. Individual will act according to what another's expectation of him or her is.






44. Most efficient way of bringing about improvement in quality






45. Concentrates authority in the upper levels.






46. Organization-wide - long-term goal devised by a top-level manager.






47. Ascribing one's own ideas or emotions to another






48. Guidelines to which employees must adhere to ensure the quality of their work






49. States that each employee must be accountable to one and only one supervisor.






50. Ability of a system to total more than the sum of its parts