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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ambitious and perseverant
have initiative
Program Evaluation and Review Technique
Referent power
informal organization
2. Canada - Mexico - and the United States
NAFTA regional trading
compensation
synergy
Total Quality Management
3. Comprised of experts from various functions
product champion
organizational chart
Cross-functional teams
Balance sheet
4. Division of an organization's tasks into separate jobs.
work specialization
decentralized companies
quantitative school
compensation
5. Constant change
kaizen approach
Dynamic Environment
managers adhere to company policy
Chester Bernard
6. It can defy unity of command.
informal organization
functional team
organic structures
problem with functional authority
7. Individual will act according to what another's expectation of him or her is.
infrastructure
organic structures
Pygmalion effect
organizational chart
8. Operate without managers
Self-directed teams
Hierarchical authority
Pygmalion effect
unity of command principle
9. Coercive and reward powers
Ethics
Unions and employers
transactional leader
Product development
10. Determines which alternative will pay back an initial investment most quickly
Payback analysis
managers adhere to company policy
Operational goals
organizational development theory
11. 14 principles of management
have initiative
Brown v. Board of Education
ISO 9000 Certification
Henri Fayol
12. Decisions go through a number of channels before resolution can be reached
managers adhere to company policy
synergy
Hierarchical authority
Mary Parker Follett
13. Emphasized that organizations establish participation & decision making goals for employees
Plessy v. Ferguson
Mary Parker Follett
Motivators
managers adhere to company policy
14. Do not give positive satisfaction - though dissatisfaction results from their absence
Cross-functional teams
driver
Motivators
Hygiene factors
15. Establish an evaluation and control system
Unions and employers
Final step in decision-making process
Hierarchical authority
bureaucracy
16. Average manager spends the majority of his or her time
Final step in decision-making process
product champion
Process-oriented changes
Communication
17. Broadens the definition of a customer to anyone to whom an employee passes on his product
Process-oriented changes
Total Quality Management
functional team
Hierarchical authority
18. Extend authority to the lowest possible levels.
Payback analysis
problem with functional authority
Cross-functional teams
decentralized companies
19. Informational - interpersonal - and decisional
Pygmalion effect
Chester Bernard
managerial roles three categories:
Collectivism
20. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Total Quality Management
transactional leader
quantitative school
Unions and employers
21. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
product champion
Payback analysis
have initiative
Operational goals
22. Upholded segregation
Mary Parker Follett
Plessy v. Ferguson
problem with functional authority
Hygiene factors
23. Playing down differences among parties
Hierarchical authority
Smoothing
classical school of management
behavioral school
24. Ascribing one's own ideas or emotions to another
differentiation strategy
Projection
Unions and employers
driver
25. Show an organization's assets at any given point in time
strategic goal
Balance sheet
Needs assessment
reengineering
26. Provides the employee with increased authority and responsibility
Motivators
Total Quality Management
Henri Fayol
job enrichment
27. A force of change directed toward solving a problem.
differentiation strategy
driver
Henri Fayol
ISO 9000 Certification
28. Decisions are more consistent from manager to manager
managers adhere to company policy
contingency school
problem with functional authority
Payback analysis
29. A demonstration of high quality maintenance
synergy
ISO 9000 Certification
Henri Fayol
organizational development theory
30. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
decentralized companies
Mary Parker Follett
Final step in decision-making process
31. Strives to improve performance to deliver high-quality goods or services
Hygiene factors
Final step in decision-making process
decentralized companies
customer-focused quality school
32. Creativity - direction - delegation -control - collaboration
Brown v. Board of Education
organizational development theory
Frederick Taylor
unity of command principle
33. Ability of a system to total more than the sum of its parts
Henri Fayol
Product development
synergy
Plessy v. Ferguson
34. Declared racial segregation unconstitutional
Hygiene factors
Personal Development
classical school of management
Brown v. Board of Education
35. Emphasizes personal relationships
infrastructure
informal organization
NAFTA regional trading
Operational goals
36. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
reengineering
Program Evaluation and Review Technique
functional team
have initiative
37. Certain factors in the workplace cause job satisfaction & dissatisfaction
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38. Physical support system for the economic activities of a country
organic structures
infrastructure
problem with functional authority
driver
39. Ability to garner the respect and cooperation of employees to achieve an organization's goals
differentiation strategy
reengineering
decision tree
leadership
40. Give positive satisfaction
NAFTA regional trading
Product development
Motivators
infrastructure
41. Guidelines to which employees must adhere to ensure the quality of their work
Ethics
Hawthorne effect
standards
Cross-functional teams
42. Focuses on the human-based elements of work
synergy
job enrichment
behavioral school
decentralized companies
43. To always be the first one out with the latest and greatest product.
Referent power
NAFTA regional trading
differentiation strategy
kaizen approach
44. Ensures protection for corporate whistle-blowers
Sarbanes-Oxley Act
synergy
bureaucracy
Personal Development
45. Emphasizes an institutional or group focus.
ISO 9000 Certification
organizational chart
Collectivism
Product development
46. Developed the acceptance theory of management
standards
Chester Bernard
Motivators
Operational goals
47. Organization-wide - long-term goal devised by a top-level manager.
work specialization
strategic goal
job enrichment
organizational development
48. Shows a complete picture of several alternative decision paths
organic structures
Total Quality Management
Projection
decision tree
49. Composed employees number of hierarchical levels
strategic goal
Plessy v. Ferguson
functional team
Final step in decision-making process
50. First phase of a company training program generally focuses on
Hawthorne effect
Needs assessment
organic structures
Referent power