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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It can defy unity of command.
Product development
unity of command principle
problem with functional authority
Projection
2. Canada - Mexico - and the United States
NAFTA regional trading
synergy
infrastructure
organizational chart
3. Working toward steady continuous improvement
organic structures
kaizen approach
product champion
Personal Development
4. Emphasized that organizations establish participation & decision making goals for employees
bureaucracy
contingency school
Brown v. Board of Education
Mary Parker Follett
5. Show an organization's assets at any given point in time
Sarbanes-Oxley Act
Chester Bernard
organizational development theory
Balance sheet
6. Informational - interpersonal - and decisional
centralized organization
managerial roles three categories:
leadership
Sarbanes-Oxley Act
7. Give positive satisfaction
Motivators
Unions and employers
Frederick Herzberg's two-factor theory
Hierarchical authority
8. Guidelines to which employees must adhere to ensure the quality of their work
standards
Cross-functional teams
strategic goal
functional structure
9. Comprised of experts from various functions
organizational development theory
leadership
Cross-functional teams
managers adhere to company policy
10. Increase productivity and efficiency by reengineering work processes
Referent power
customer-focused quality school
Process-oriented changes
Cross-functional teams
11. Individual will act according to what another's expectation of him or her is.
NAFTA regional trading
job enrichment
kaizen approach
Pygmalion effect
12. Operate without managers
leadership
Self-directed teams
bureaucracy
organizational chart
13. Invested by employees in a leader whom they admire and wish to emulate
Final step in decision-making process
Referent power
Brown v. Board of Education
Frederick Taylor
14. Low-level concern with both people and production
Blake-Mouton managerial grid model
centralized organization
problem with functional authority
functional team
15. Declared racial segregation unconstitutional
Final step in decision-making process
Brown v. Board of Education
organizational development
Chester Bernard
16. Ability of a system to total more than the sum of its parts
synergy
organizational development
organic structures
contingency school
17. Do not give positive satisfaction - though dissatisfaction results from their absence
driver
Collectivism
Payback analysis
Hygiene factors
18. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Brown v. Board of Education
decentralized companies
classical school of management
Hawthorne effect
19. Plan to make major changes to the processes and culture of an entire organization
Hygiene factors
transactional leader
Henri Fayol
organizational development
20. Ascribing one's own ideas or emotions to another
Payback analysis
Projection
TQM (Total Quality Management)
Operational goals
21. Implies a focus on all levels and areas of an organization
synergy
TQM (Total Quality Management)
Payback analysis
driver
22. Extend authority to the lowest possible levels.
organic structures
decentralized companies
Projection
Dynamic Environment
23. Ambitious and perseverant
have initiative
managerial roles three categories:
reengineering
Projection
24. Focuses on the human-based elements of work
problem with functional authority
organizational development theory
behavioral school
Plessy v. Ferguson
25. Individual who promotes the development of an innovative product within an organization
Balance sheet
decentralized companies
Communication
product champion
26. Increased productivity - Dont deal with other departments much
classical school of management
centralized organization
functional structure
infrastructure
27. Shows a complete picture of several alternative decision paths
strategic goal
Smoothing
horizontal job loading
decision tree
28. Playing down differences among parties
Operational goals
Smoothing
Hierarchical authority
transactional leader
29. Structure with a number of channels
decision tree
bureaucracy
Total Quality Management
Needs assessment
30. Framework for the hierarchy of an organization
organizational chart
Henri Fayol
centralized organization
Blake-Mouton managerial grid model
31. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
organizational development
Operational goals
infrastructure
Collectivism
32. Upholded segregation
Motivators
centralized organization
Plessy v. Ferguson
transactional leader
33. To always be the first one out with the latest and greatest product.
Henri Fayol
differentiation strategy
bureaucracy
Program Evaluation and Review Technique
34. Can respond quickly to the latest trends.
organic structures
functional structure
reengineering
strategic goal
35. Emphasizes an institutional or group focus.
job enrichment
Balance sheet
functional structure
Collectivism
36. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Hawthorne effect
managerial roles three categories:
behavioral school
Program Evaluation and Review Technique
37. Division of an organization's tasks into separate jobs.
standards
organizational chart
Brown v. Board of Education
work specialization
38. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Ethics
Total Quality Management
Brown v. Board of Education
39. Determines which alternative will pay back an initial investment most quickly
Payback analysis
product champion
job enrichment
Chester Bernard
40. Emphasizes personal relationships
Payback analysis
Communication
informal organization
Personal Development
41. Broadens the definition of a customer to anyone to whom an employee passes on his product
organizational development theory
Total Quality Management
Payback analysis
Hygiene factors
42. Concentrates authority in the upper levels.
centralized organization
Process-oriented changes
Hygiene factors
compensation
43. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Brown v. Board of Education
functional team
reengineering
quantitative school
44. States that each employee must be accountable to one and only one supervisor.
Hierarchical authority
classical school of management
unity of command principle
Tactical goals
45. Establish an evaluation and control system
problem with functional authority
Final step in decision-making process
Total Quality Management
informal organization
46. Most efficient way of bringing about improvement in quality
Hawthorne effect
bureaucracy
reengineering
Hierarchical authority
47. Focuses on the single best way to perform and manage tasks.
Mary Parker Follett
Hygiene factors
classical school of management
have initiative
48. Coercive and reward powers
leadership
transactional leader
Process-oriented changes
quantitative school
49. Father of scientific management
Frederick Taylor
organizational development
decentralized companies
classical school of management
50. 14 principles of management
functional structure
Henri Fayol
Hawthorne effect
leadership