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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Code of organizational conduct that reflects the overall values and principles of a business
Ethics
problem with functional authority
strategic goal
job enrichment
2. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
functional team
Henri Fayol
leadership
quantitative school
3. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
infrastructure
Process-oriented changes
Ethics
4. Focuses on the single best way to perform and manage tasks.
behavioral school
Plessy v. Ferguson
classical school of management
Mary Parker Follett
5. Can respond quickly to the latest trends.
organic structures
Unions and employers
Program Evaluation and Review Technique
problem with functional authority
6. A force of change directed toward solving a problem.
Final step in decision-making process
driver
Projection
Tactical goals
7. Playing down differences among parties
contingency school
Chester Bernard
Smoothing
functional team
8. 14 principles of management
Projection
Self-directed teams
product champion
Henri Fayol
9. Invested by employees in a leader whom they admire and wish to emulate
Referent power
NAFTA regional trading
product champion
Hawthorne effect
10. Organization-wide - long-term goal devised by a top-level manager.
Cross-functional teams
Program Evaluation and Review Technique
strategic goal
organizational development
11. Emphasizes personal relationships
informal organization
Motivators
Communication
Brown v. Board of Education
12. Constant change
Dynamic Environment
Product development
organizational chart
unity of command principle
13. Broadens the definition of a customer to anyone to whom an employee passes on his product
Hygiene factors
Total Quality Management
Referent power
compensation
14. Increase productivity and efficiency by reengineering work processes
organizational development theory
Blake-Mouton managerial grid model
Process-oriented changes
behavioral school
15. Ambitious and perseverant
have initiative
decision tree
Sarbanes-Oxley Act
Personal Development
16. Division of an organization's tasks into separate jobs.
organizational development
organic structures
work specialization
Mary Parker Follett
17. Creation of new products - Improvement of existing products - Alteration of old products
Projection
functional team
Product development
functional structure
18. Individual who promotes the development of an innovative product within an organization
centralized organization
horizontal job loading
product champion
Dynamic Environment
19. Shows a complete picture of several alternative decision paths
Henri Fayol
Smoothing
decision tree
Projection
20. States that each employee must be accountable to one and only one supervisor.
unity of command principle
Sarbanes-Oxley Act
decision tree
centralized organization
21. Ensures protection for corporate whistle-blowers
Payback analysis
quantitative school
Sarbanes-Oxley Act
contingency school
22. Ascribing one's own ideas or emotions to another
infrastructure
Projection
Hawthorne effect
unity of command principle
23. First phase of a company training program generally focuses on
NAFTA regional trading
Collectivism
Needs assessment
informal organization
24. Developed the acceptance theory of management
differentiation strategy
Chester Bernard
Frederick Herzberg's two-factor theory
organic structures
25. A demonstration of high quality maintenance
Hierarchical authority
Sarbanes-Oxley Act
horizontal job loading
ISO 9000 Certification
26. Emphasizes an institutional or group focus.
Collectivism
Blake-Mouton managerial grid model
functional team
managers adhere to company policy
27. Collective bargaining occurs between
centralized organization
contingency school
decision tree
Unions and employers
28. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Unions and employers
Process-oriented changes
Pygmalion effect
Hawthorne effect
29. Comprised of experts from various functions
Hierarchical authority
Program Evaluation and Review Technique
behavioral school
Cross-functional teams
30. Concentrates authority in the upper levels.
driver
differentiation strategy
centralized organization
Pygmalion effect
31. Job enlargement
product champion
Plessy v. Ferguson
horizontal job loading
synergy
32. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Tactical goals
job enrichment
Unions and employers
33. Focuses on the human-based elements of work
Product development
standards
behavioral school
unity of command principle
34. Most efficient way of bringing about improvement in quality
reengineering
Communication
decentralized companies
Sarbanes-Oxley Act
35. Ability of a system to total more than the sum of its parts
Sarbanes-Oxley Act
synergy
Personal Development
Projection
36. Creativity - direction - delegation -control - collaboration
Dynamic Environment
Cross-functional teams
organizational development theory
Referent power
37. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
decentralized companies
Hawthorne effect
organic structures
38. Increased productivity - Dont deal with other departments much
organizational chart
Chester Bernard
functional structure
Communication
39. Specific work goals that middle-level managers derive from the broader strategic goals
organic structures
Tactical goals
organizational development theory
Projection
40. Emphasized that organizations establish participation & decision making goals for employees
driver
Tactical goals
Mary Parker Follett
centralized organization
41. Plan to make major changes to the processes and culture of an entire organization
Payback analysis
organic structures
organizational development
bureaucracy
42. Includes an employee's salary and benefits
Final step in decision-making process
reengineering
compensation
classical school of management
43. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
Hawthorne effect
Mary Parker Follett
Needs assessment
44. Canada - Mexico - and the United States
Hygiene factors
NAFTA regional trading
organic structures
managerial roles three categories:
45. Informational - interpersonal - and decisional
managerial roles three categories:
Program Evaluation and Review Technique
organizational development
Pygmalion effect
46. Structure with a number of channels
behavioral school
bureaucracy
Frederick Taylor
Personal Development
47. Guidelines to which employees must adhere to ensure the quality of their work
Program Evaluation and Review Technique
Referent power
contingency school
standards
48. Operate without managers
functional team
Self-directed teams
Tactical goals
Blake-Mouton managerial grid model
49. Provides the employee with increased authority and responsibility
Hygiene factors
ISO 9000 Certification
Brown v. Board of Education
job enrichment
50. Composed employees number of hierarchical levels
standards
organizational chart
quantitative school
functional team