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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Composed employees number of hierarchical levels
synergy
functional team
contingency school
Referent power
2. Division of an organization's tasks into separate jobs.
work specialization
decentralized companies
organizational development
organizational chart
3. Constant change
Dynamic Environment
compensation
Program Evaluation and Review Technique
strategic goal
4. Developed the acceptance theory of management
Plessy v. Ferguson
Needs assessment
Chester Bernard
Hierarchical authority
5. Working toward steady continuous improvement
kaizen approach
NAFTA regional trading
synergy
Frederick Taylor
6. Give positive satisfaction
differentiation strategy
kaizen approach
Motivators
Payback analysis
7. Guidelines to which employees must adhere to ensure the quality of their work
functional team
TQM (Total Quality Management)
Referent power
standards
8. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Motivators
compensation
quantitative school
have initiative
9. Establish an evaluation and control system
Final step in decision-making process
Total Quality Management
Smoothing
Operational goals
10. To always be the first one out with the latest and greatest product.
organic structures
managerial roles three categories:
Hawthorne effect
differentiation strategy
11. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
behavioral school
Hawthorne effect
classical school of management
Frederick Taylor
12. Low-level concern with both people and production
functional structure
Blake-Mouton managerial grid model
reengineering
Mary Parker Follett
13. Declared racial segregation unconstitutional
Blake-Mouton managerial grid model
Brown v. Board of Education
have initiative
organizational chart
14. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
behavioral school
Operational goals
Chester Bernard
15. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
kaizen approach
Referent power
contingency school
16. Emphasizes personal relationships
Hierarchical authority
informal organization
Process-oriented changes
quantitative school
17. Provides the employee with increased authority and responsibility
job enrichment
infrastructure
functional structure
contingency school
18. Example of an intrinsic reward
NAFTA regional trading
compensation
Personal Development
Projection
19. Creation of new products - Improvement of existing products - Alteration of old products
Product development
Dynamic Environment
Payback analysis
managers adhere to company policy
20. Ascribing one's own ideas or emotions to another
TQM (Total Quality Management)
differentiation strategy
Blake-Mouton managerial grid model
Projection
21. Upholded segregation
Ethics
work specialization
Plessy v. Ferguson
Payback analysis
22. A demonstration of high quality maintenance
Needs assessment
organizational development
ISO 9000 Certification
standards
23. Framework for the hierarchy of an organization
organizational chart
Unions and employers
work specialization
Operational goals
24. Collective bargaining occurs between
Unions and employers
Process-oriented changes
Program Evaluation and Review Technique
managerial roles three categories:
25. 14 principles of management
Henri Fayol
Product development
kaizen approach
Payback analysis
26. It can defy unity of command.
Process-oriented changes
Frederick Taylor
organizational chart
problem with functional authority
27. Strives to improve performance to deliver high-quality goods or services
customer-focused quality school
differentiation strategy
decision tree
Personal Development
28. Ensures protection for corporate whistle-blowers
Referent power
Brown v. Board of Education
Sarbanes-Oxley Act
unity of command principle
29. Broadens the definition of a customer to anyone to whom an employee passes on his product
Total Quality Management
work specialization
informal organization
Program Evaluation and Review Technique
30. Show an organization's assets at any given point in time
Balance sheet
Referent power
managerial roles three categories:
functional structure
31. Ambitious and perseverant
have initiative
Tactical goals
Communication
Needs assessment
32. Informational - interpersonal - and decisional
Process-oriented changes
managerial roles three categories:
decision tree
Chester Bernard
33. Most efficient way of bringing about improvement in quality
informal organization
transactional leader
Self-directed teams
reengineering
34. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Sarbanes-Oxley Act
Product development
leadership
reengineering
35. Plan to make major changes to the processes and culture of an entire organization
Hygiene factors
organizational development
Total Quality Management
have initiative
36. Structure with a number of channels
quantitative school
bureaucracy
ISO 9000 Certification
managerial roles three categories:
37. Do not give positive satisfaction - though dissatisfaction results from their absence
Program Evaluation and Review Technique
Hygiene factors
quantitative school
managerial roles three categories:
38. Emphasized that organizations establish participation & decision making goals for employees
Motivators
product champion
organizational development
Mary Parker Follett
39. Can respond quickly to the latest trends.
transactional leader
Chester Bernard
organic structures
functional structure
40. States that each employee must be accountable to one and only one supervisor.
Tactical goals
contingency school
unity of command principle
organizational development theory
41. A force of change directed toward solving a problem.
Payback analysis
Unions and employers
Ethics
driver
42. Operate without managers
ISO 9000 Certification
Tactical goals
Self-directed teams
Referent power
43. Invested by employees in a leader whom they admire and wish to emulate
organizational development theory
Referent power
classical school of management
behavioral school
44. Concentrates authority in the upper levels.
behavioral school
Chester Bernard
centralized organization
kaizen approach
45. Coercive and reward powers
horizontal job loading
compensation
standards
transactional leader
46. Focuses on the human-based elements of work
Chester Bernard
customer-focused quality school
Hierarchical authority
behavioral school
47. Father of scientific management
Cross-functional teams
Frederick Taylor
Sarbanes-Oxley Act
Motivators
48. Focuses on the single best way to perform and manage tasks.
Program Evaluation and Review Technique
classical school of management
behavioral school
Smoothing
49. Emphasizes an institutional or group focus.
organic structures
Collectivism
functional team
Cross-functional teams
50. Comprised of experts from various functions
Final step in decision-making process
Chester Bernard
Cross-functional teams
ISO 9000 Certification
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