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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Emphasizes personal relationships






2. Extend authority to the lowest possible levels.






3. Plan to make major changes to the processes and culture of an entire organization






4. Includes an employee's salary and benefits






5. A force of change directed toward solving a problem.






6. Concentrates authority in the upper levels.






7. Composed employees number of hierarchical levels






8. Decisions go through a number of channels before resolution can be reached






9. First phase of a company training program generally focuses on






10. Operate without managers






11. It can defy unity of command.






12. Establish an evaluation and control system






13. Example of an intrinsic reward






14. Informational - interpersonal - and decisional






15. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






16. Ensures protection for corporate whistle-blowers






17. Average manager spends the majority of his or her time






18. Invested by employees in a leader whom they admire and wish to emulate






19. Collective bargaining occurs between






20. States that each employee must be accountable to one and only one supervisor.






21. Coercive and reward powers






22. Can respond quickly to the latest trends.






23. Playing down differences among parties






24. Comprised of experts from various functions






25. Certain factors in the workplace cause job satisfaction & dissatisfaction

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26. Developed the acceptance theory of management






27. Emphasized that organizations establish participation & decision making goals for employees






28. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






29. Ambitious and perseverant






30. Working toward steady continuous improvement






31. Constant change






32. Provides the employee with increased authority and responsibility






33. Canada - Mexico - and the United States






34. Low-level concern with both people and production






35. Declared racial segregation unconstitutional






36. Strives to improve performance to deliver high-quality goods or services






37. Organization-wide - long-term goal devised by a top-level manager.






38. Ascribing one's own ideas or emotions to another






39. Father of scientific management






40. Broadens the definition of a customer to anyone to whom an employee passes on his product






41. Specific work goals that middle-level managers derive from the broader strategic goals






42. Implies a focus on all levels and areas of an organization






43. A demonstration of high quality maintenance






44. To always be the first one out with the latest and greatest product.






45. Most efficient way of bringing about improvement in quality






46. Ability to garner the respect and cooperation of employees to achieve an organization's goals






47. Creation of new products - Improvement of existing products - Alteration of old products






48. Structure with a number of channels






49. Takes a flexible approach to management that depends on a given situation.






50. Individual who promotes the development of an innovative product within an organization