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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Increased productivity - Dont deal with other departments much
standards
functional structure
Balance sheet
organic structures
2. Invested by employees in a leader whom they admire and wish to emulate
Mary Parker Follett
Cross-functional teams
Referent power
Personal Development
3. Creation of new products - Improvement of existing products - Alteration of old products
Product development
Henri Fayol
contingency school
Dynamic Environment
4. Division of an organization's tasks into separate jobs.
work specialization
Operational goals
Final step in decision-making process
Smoothing
5. Strives to improve performance to deliver high-quality goods or services
Payback analysis
Hygiene factors
organizational development theory
customer-focused quality school
6. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Sarbanes-Oxley Act
Hygiene factors
decentralized companies
Program Evaluation and Review Technique
7. Declared racial segregation unconstitutional
Chester Bernard
Brown v. Board of Education
Program Evaluation and Review Technique
Henri Fayol
8. Focuses on the human-based elements of work
behavioral school
Sarbanes-Oxley Act
Dynamic Environment
functional structure
9. Individual will act according to what another's expectation of him or her is.
Pygmalion effect
Referent power
Blake-Mouton managerial grid model
Hygiene factors
10. Individual who promotes the development of an innovative product within an organization
product champion
Unions and employers
synergy
Hawthorne effect
11. Ability of a system to total more than the sum of its parts
Mary Parker Follett
Product development
informal organization
synergy
12. Certain factors in the workplace cause job satisfaction & dissatisfaction
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13. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
Referent power
ISO 9000 Certification
contingency school
14. Establish an evaluation and control system
Hygiene factors
classical school of management
Final step in decision-making process
Self-directed teams
15. Average manager spends the majority of his or her time
Sarbanes-Oxley Act
have initiative
organic structures
Communication
16. Most efficient way of bringing about improvement in quality
reengineering
Frederick Herzberg's two-factor theory
Operational goals
Product development
17. Plan to make major changes to the processes and culture of an entire organization
Total Quality Management
Program Evaluation and Review Technique
organizational development
job enrichment
18. Emphasized that organizations establish participation & decision making goals for employees
ISO 9000 Certification
have initiative
contingency school
Mary Parker Follett
19. Shows a complete picture of several alternative decision paths
kaizen approach
decision tree
Personal Development
NAFTA regional trading
20. Low-level concern with both people and production
Sarbanes-Oxley Act
Pygmalion effect
leadership
Blake-Mouton managerial grid model
21. To always be the first one out with the latest and greatest product.
organizational chart
differentiation strategy
Final step in decision-making process
ISO 9000 Certification
22. Takes a flexible approach to management that depends on a given situation.
contingency school
reengineering
Mary Parker Follett
organizational chart
23. Creativity - direction - delegation -control - collaboration
informal organization
organizational development theory
driver
organizational chart
24. Concentrates authority in the upper levels.
driver
centralized organization
Self-directed teams
standards
25. Implies a focus on all levels and areas of an organization
Tactical goals
TQM (Total Quality Management)
contingency school
Collectivism
26. Constant change
Dynamic Environment
ISO 9000 Certification
Payback analysis
organizational development
27. A force of change directed toward solving a problem.
informal organization
Total Quality Management
driver
functional structure
28. Emphasizes personal relationships
managers adhere to company policy
transactional leader
informal organization
differentiation strategy
29. Guidelines to which employees must adhere to ensure the quality of their work
standards
Program Evaluation and Review Technique
product champion
Communication
30. Ascribing one's own ideas or emotions to another
contingency school
organic structures
Cross-functional teams
Projection
31. Decisions are more consistent from manager to manager
standards
classical school of management
Total Quality Management
managers adhere to company policy
32. Operate without managers
organizational development
Self-directed teams
Payback analysis
NAFTA regional trading
33. Structure with a number of channels
bureaucracy
managers adhere to company policy
Unions and employers
product champion
34. Playing down differences among parties
horizontal job loading
unity of command principle
Dynamic Environment
Smoothing
35. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Collectivism
bureaucracy
Sarbanes-Oxley Act
leadership
36. Physical support system for the economic activities of a country
Mary Parker Follett
infrastructure
NAFTA regional trading
Process-oriented changes
37. Give positive satisfaction
Hawthorne effect
centralized organization
driver
Motivators
38. Ambitious and perseverant
have initiative
Unions and employers
Collectivism
organic structures
39. Canada - Mexico - and the United States
decentralized companies
Smoothing
Personal Development
NAFTA regional trading
40. Father of scientific management
reengineering
Frederick Taylor
Product development
organizational chart
41. Emphasizes an institutional or group focus.
Frederick Taylor
Total Quality Management
Collectivism
Cross-functional teams
42. Includes an employee's salary and benefits
quantitative school
Unions and employers
TQM (Total Quality Management)
compensation
43. Coercive and reward powers
standards
TQM (Total Quality Management)
transactional leader
Personal Development
44. Can respond quickly to the latest trends.
organic structures
decision tree
horizontal job loading
managers adhere to company policy
45. Specific work goals that middle-level managers derive from the broader strategic goals
Chester Bernard
bureaucracy
Tactical goals
Henri Fayol
46. Show an organization's assets at any given point in time
Smoothing
Dynamic Environment
organizational development
Balance sheet
47. Collective bargaining occurs between
Chester Bernard
NAFTA regional trading
Pygmalion effect
Unions and employers
48. Composed employees number of hierarchical levels
managers adhere to company policy
functional team
customer-focused quality school
synergy
49. It can defy unity of command.
Tactical goals
centralized organization
organizational development theory
problem with functional authority
50. Upholded segregation
Plessy v. Ferguson
have initiative
Blake-Mouton managerial grid model
Pygmalion effect