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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability to garner the respect and cooperation of employees to achieve an organization's goals






2. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






3. Ascribing one's own ideas or emotions to another






4. Division of an organization's tasks into separate jobs.






5. It can defy unity of command.






6. Do not give positive satisfaction - though dissatisfaction results from their absence






7. Focuses on the human-based elements of work






8. Upholded segregation






9. Job enlargement






10. Strives to improve performance to deliver high-quality goods or services






11. Comprised of experts from various functions






12. Informational - interpersonal - and decisional






13. States that each employee must be accountable to one and only one supervisor.






14. To always be the first one out with the latest and greatest product.






15. Ambitious and perseverant






16. Developed the acceptance theory of management






17. Plan to make major changes to the processes and culture of an entire organization






18. Creation of new products - Improvement of existing products - Alteration of old products






19. Establish an evaluation and control system






20. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






21. Working toward steady continuous improvement






22. Guidelines to which employees must adhere to ensure the quality of their work






23. Invested by employees in a leader whom they admire and wish to emulate






24. Includes an employee's salary and benefits






25. Code of organizational conduct that reflects the overall values and principles of a business






26. 14 principles of management






27. Physical support system for the economic activities of a country






28. First phase of a company training program generally focuses on






29. Implies a focus on all levels and areas of an organization






30. Emphasizes an institutional or group focus.






31. Provides the employee with increased authority and responsibility






32. Father of scientific management






33. Extend authority to the lowest possible levels.






34. Structure with a number of channels






35. Individual who promotes the development of an innovative product within an organization






36. Increase productivity and efficiency by reengineering work processes






37. Emphasizes personal relationships






38. Framework for the hierarchy of an organization






39. Low-level concern with both people and production






40. Decisions are more consistent from manager to manager






41. Emphasized that organizations establish participation & decision making goals for employees






42. Operate without managers






43. Creativity - direction - delegation -control - collaboration






44. Determines which alternative will pay back an initial investment most quickly






45. Certain factors in the workplace cause job satisfaction & dissatisfaction

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46. Focuses on the single best way to perform and manage tasks.






47. Broadens the definition of a customer to anyone to whom an employee passes on his product






48. Collective bargaining occurs between






49. Playing down differences among parties






50. Can respond quickly to the latest trends.