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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Frederick Taylor
Self-directed teams
kaizen approach
Operational goals
2. Low-level concern with both people and production
Blake-Mouton managerial grid model
strategic goal
differentiation strategy
organic structures
3. Most efficient way of bringing about improvement in quality
informal organization
Hierarchical authority
reengineering
job enrichment
4. A demonstration of high quality maintenance
Cross-functional teams
Communication
Personal Development
ISO 9000 Certification
5. Show an organization's assets at any given point in time
informal organization
Balance sheet
product champion
kaizen approach
6. Example of an intrinsic reward
Personal Development
customer-focused quality school
Collectivism
Tactical goals
7. Includes an employee's salary and benefits
contingency school
Referent power
decision tree
compensation
8. To always be the first one out with the latest and greatest product.
reengineering
contingency school
differentiation strategy
decision tree
9. Developed the acceptance theory of management
Chester Bernard
leadership
Referent power
transactional leader
10. Physical support system for the economic activities of a country
infrastructure
Projection
horizontal job loading
compensation
11. Focuses on the single best way to perform and manage tasks.
Smoothing
Operational goals
classical school of management
Frederick Taylor
12. Constant change
Dynamic Environment
Unions and employers
Referent power
Plessy v. Ferguson
13. Give positive satisfaction
Cross-functional teams
behavioral school
Motivators
quantitative school
14. Ambitious and perseverant
Hierarchical authority
classical school of management
have initiative
quantitative school
15. It can defy unity of command.
unity of command principle
Ethics
problem with functional authority
Pygmalion effect
16. Declared racial segregation unconstitutional
Frederick Herzberg's two-factor theory
Brown v. Board of Education
Collectivism
Henri Fayol
17. Creation of new products - Improvement of existing products - Alteration of old products
horizontal job loading
Plessy v. Ferguson
Product development
problem with functional authority
18. States that each employee must be accountable to one and only one supervisor.
transactional leader
unity of command principle
bureaucracy
organizational development theory
19. Concentrates authority in the upper levels.
centralized organization
functional structure
decentralized companies
organizational development theory
20. Division of an organization's tasks into separate jobs.
Payback analysis
Product development
contingency school
work specialization
21. Ascribing one's own ideas or emotions to another
Projection
problem with functional authority
Cross-functional teams
managerial roles three categories:
22. Focuses on the human-based elements of work
ISO 9000 Certification
behavioral school
Personal Development
infrastructure
23. Broadens the definition of a customer to anyone to whom an employee passes on his product
horizontal job loading
Total Quality Management
job enrichment
transactional leader
24. Operate without managers
organic structures
problem with functional authority
Self-directed teams
Process-oriented changes
25. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Unions and employers
driver
Program Evaluation and Review Technique
Total Quality Management
26. Increased productivity - Dont deal with other departments much
decision tree
Hierarchical authority
functional structure
Collectivism
27. Establish an evaluation and control system
organic structures
Final step in decision-making process
infrastructure
managerial roles three categories:
28. Coercive and reward powers
horizontal job loading
compensation
transactional leader
classical school of management
29. Plan to make major changes to the processes and culture of an entire organization
Motivators
organizational development
Needs assessment
horizontal job loading
30. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Plessy v. Ferguson
driver
Sarbanes-Oxley Act
leadership
31. Takes a flexible approach to management that depends on a given situation.
Dynamic Environment
Cross-functional teams
strategic goal
contingency school
32. First phase of a company training program generally focuses on
quantitative school
Chester Bernard
managers adhere to company policy
Needs assessment
33. Average manager spends the majority of his or her time
Communication
customer-focused quality school
driver
Tactical goals
34. Playing down differences among parties
Smoothing
Balance sheet
Motivators
Hawthorne effect
35. Certain factors in the workplace cause job satisfaction & dissatisfaction
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36. Can respond quickly to the latest trends.
organizational development theory
Cross-functional teams
organic structures
customer-focused quality school
37. Collective bargaining occurs between
Operational goals
Unions and employers
compensation
horizontal job loading
38. Job enlargement
Chester Bernard
Tactical goals
horizontal job loading
managerial roles three categories:
39. Individual who promotes the development of an innovative product within an organization
transactional leader
centralized organization
Personal Development
product champion
40. Organization-wide - long-term goal devised by a top-level manager.
Cross-functional teams
strategic goal
have initiative
centralized organization
41. Decisions go through a number of channels before resolution can be reached
Personal Development
Hierarchical authority
Blake-Mouton managerial grid model
job enrichment
42. Shows a complete picture of several alternative decision paths
Balance sheet
managerial roles three categories:
decision tree
Total Quality Management
43. Increase productivity and efficiency by reengineering work processes
transactional leader
standards
organic structures
Process-oriented changes
44. Strives to improve performance to deliver high-quality goods or services
managerial roles three categories:
customer-focused quality school
Total Quality Management
functional team
45. Extend authority to the lowest possible levels.
Payback analysis
classical school of management
decentralized companies
Collectivism
46. Comprised of experts from various functions
Henri Fayol
job enrichment
Cross-functional teams
driver
47. Emphasizes personal relationships
decentralized companies
informal organization
Personal Development
Collectivism
48. Structure with a number of channels
organizational development theory
Communication
bureaucracy
Referent power
49. Canada - Mexico - and the United States
differentiation strategy
Final step in decision-making process
NAFTA regional trading
informal organization
50. Father of scientific management
Frederick Taylor
Balance sheet
managerial roles three categories:
Hawthorne effect