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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Establish an evaluation and control system
Dynamic Environment
Plessy v. Ferguson
Final step in decision-making process
Operational goals
2. Job enlargement
horizontal job loading
Communication
Cross-functional teams
NAFTA regional trading
3. First phase of a company training program generally focuses on
Needs assessment
standards
NAFTA regional trading
organic structures
4. Creation of new products - Improvement of existing products - Alteration of old products
Brown v. Board of Education
Product development
Referent power
Frederick Taylor
5. Ambitious and perseverant
Needs assessment
organic structures
decentralized companies
have initiative
6. Invested by employees in a leader whom they admire and wish to emulate
Product development
Referent power
bureaucracy
standards
7. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Tactical goals
leadership
decision tree
organizational development theory
8. Framework for the hierarchy of an organization
have initiative
Cross-functional teams
organizational chart
Communication
9. Informational - interpersonal - and decisional
managerial roles three categories:
Collectivism
bureaucracy
Frederick Taylor
10. Father of scientific management
synergy
Ethics
Frederick Taylor
reengineering
11. Playing down differences among parties
NAFTA regional trading
Smoothing
unity of command principle
classical school of management
12. Guidelines to which employees must adhere to ensure the quality of their work
Total Quality Management
NAFTA regional trading
standards
bureaucracy
13. Focuses on the single best way to perform and manage tasks.
Personal Development
classical school of management
decentralized companies
Chester Bernard
14. Includes an employee's salary and benefits
compensation
Projection
Final step in decision-making process
Frederick Taylor
15. Working toward steady continuous improvement
Henri Fayol
Program Evaluation and Review Technique
kaizen approach
Smoothing
16. Example of an intrinsic reward
Tactical goals
kaizen approach
product champion
Personal Development
17. Ensures protection for corporate whistle-blowers
problem with functional authority
horizontal job loading
Needs assessment
Sarbanes-Oxley Act
18. Code of organizational conduct that reflects the overall values and principles of a business
Brown v. Board of Education
Self-directed teams
Ethics
unity of command principle
19. Ascribing one's own ideas or emotions to another
Projection
informal organization
Referent power
Hierarchical authority
20. Emphasizes an institutional or group focus.
Collectivism
classical school of management
leadership
Process-oriented changes
21. Coercive and reward powers
driver
compensation
quantitative school
transactional leader
22. Individual will act according to what another's expectation of him or her is.
Pygmalion effect
synergy
quantitative school
behavioral school
23. Developed the acceptance theory of management
contingency school
Chester Bernard
Frederick Herzberg's two-factor theory
TQM (Total Quality Management)
24. Shows a complete picture of several alternative decision paths
classical school of management
Hawthorne effect
decision tree
Tactical goals
25. Ability of a system to total more than the sum of its parts
Cross-functional teams
decision tree
Brown v. Board of Education
synergy
26. Operate without managers
product champion
Blake-Mouton managerial grid model
Self-directed teams
ISO 9000 Certification
27. Strives to improve performance to deliver high-quality goods or services
Balance sheet
customer-focused quality school
reengineering
synergy
28. Broadens the definition of a customer to anyone to whom an employee passes on his product
Personal Development
managerial roles three categories:
Total Quality Management
decision tree
29. A force of change directed toward solving a problem.
TQM (Total Quality Management)
Smoothing
Cross-functional teams
driver
30. Collective bargaining occurs between
classical school of management
Unions and employers
differentiation strategy
Process-oriented changes
31. Division of an organization's tasks into separate jobs.
contingency school
organizational development
Sarbanes-Oxley Act
work specialization
32. Determines which alternative will pay back an initial investment most quickly
Self-directed teams
classical school of management
functional team
Payback analysis
33. Low-level concern with both people and production
managers adhere to company policy
functional structure
Blake-Mouton managerial grid model
Ethics
34. Average manager spends the majority of his or her time
Cross-functional teams
managerial roles three categories:
have initiative
Communication
35. Emphasizes personal relationships
Total Quality Management
Frederick Herzberg's two-factor theory
informal organization
Hygiene factors
36. 14 principles of management
Dynamic Environment
job enrichment
Chester Bernard
Henri Fayol
37. Decisions go through a number of channels before resolution can be reached
Ethics
standards
product champion
Hierarchical authority
38. Implies a focus on all levels and areas of an organization
Blake-Mouton managerial grid model
kaizen approach
TQM (Total Quality Management)
infrastructure
39. Declared racial segregation unconstitutional
functional team
Ethics
Brown v. Board of Education
customer-focused quality school
40. States that each employee must be accountable to one and only one supervisor.
Unions and employers
Balance sheet
unity of command principle
driver
41. Certain factors in the workplace cause job satisfaction & dissatisfaction
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42. Provides the employee with increased authority and responsibility
job enrichment
Self-directed teams
Sarbanes-Oxley Act
behavioral school
43. Structure with a number of channels
Henri Fayol
Total Quality Management
bureaucracy
Hawthorne effect
44. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
classical school of management
managerial roles three categories:
behavioral school
Operational goals
45. Organization-wide - long-term goal devised by a top-level manager.
informal organization
strategic goal
customer-focused quality school
Product development
46. Emphasized that organizations establish participation & decision making goals for employees
Operational goals
customer-focused quality school
Mary Parker Follett
bureaucracy
47. Decisions are more consistent from manager to manager
Hawthorne effect
problem with functional authority
Motivators
managers adhere to company policy
48. Show an organization's assets at any given point in time
Balance sheet
Hierarchical authority
have initiative
Product development
49. Focuses on the human-based elements of work
behavioral school
have initiative
organizational development
Henri Fayol
50. Extend authority to the lowest possible levels.
decentralized companies
behavioral school
Ethics
informal organization