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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Canada - Mexico - and the United States
Sarbanes-Oxley Act
NAFTA regional trading
Needs assessment
organizational chart
2. Organization-wide - long-term goal devised by a top-level manager.
strategic goal
quantitative school
Hawthorne effect
functional structure
3. Show an organization's assets at any given point in time
Payback analysis
Balance sheet
transactional leader
leadership
4. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
managers adhere to company policy
quantitative school
standards
strategic goal
5. Ascribing one's own ideas or emotions to another
unity of command principle
Communication
Referent power
Projection
6. Composed employees number of hierarchical levels
have initiative
organizational development
functional team
NAFTA regional trading
7. Playing down differences among parties
Personal Development
quantitative school
Smoothing
differentiation strategy
8. Average manager spends the majority of his or her time
Personal Development
Frederick Herzberg's two-factor theory
Communication
managerial roles three categories:
9. Informational - interpersonal - and decisional
Self-directed teams
standards
managerial roles three categories:
Mary Parker Follett
10. Includes an employee's salary and benefits
Pygmalion effect
compensation
have initiative
Collectivism
11. Division of an organization's tasks into separate jobs.
work specialization
transactional leader
functional structure
bureaucracy
12. Low-level concern with both people and production
functional structure
TQM (Total Quality Management)
Blake-Mouton managerial grid model
customer-focused quality school
13. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
customer-focused quality school
organizational development
differentiation strategy
14. Developed the acceptance theory of management
compensation
Chester Bernard
Frederick Herzberg's two-factor theory
standards
15. Collective bargaining occurs between
NAFTA regional trading
Brown v. Board of Education
Smoothing
Unions and employers
16. Increase productivity and efficiency by reengineering work processes
TQM (Total Quality Management)
Process-oriented changes
Total Quality Management
product champion
17. Operate without managers
Self-directed teams
decision tree
Total Quality Management
Dynamic Environment
18. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
Self-directed teams
Hawthorne effect
Operational goals
19. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
driver
infrastructure
Program Evaluation and Review Technique
Collectivism
20. It can defy unity of command.
problem with functional authority
standards
functional team
organizational development
21. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
Frederick Herzberg's two-factor theory
Mary Parker Follett
Needs assessment
22. Individual who promotes the development of an innovative product within an organization
Program Evaluation and Review Technique
product champion
Balance sheet
Collectivism
23. Father of scientific management
Blake-Mouton managerial grid model
unity of command principle
Final step in decision-making process
Frederick Taylor
24. Ability of a system to total more than the sum of its parts
problem with functional authority
driver
standards
synergy
25. Shows a complete picture of several alternative decision paths
organizational development
compensation
Collectivism
decision tree
26. Physical support system for the economic activities of a country
functional team
Hierarchical authority
infrastructure
Operational goals
27. Broadens the definition of a customer to anyone to whom an employee passes on his product
Cross-functional teams
unity of command principle
reengineering
Total Quality Management
28. Decisions are more consistent from manager to manager
Collectivism
managers adhere to company policy
Mary Parker Follett
organic structures
29. Creativity - direction - delegation -control - collaboration
organizational development theory
Dynamic Environment
Unions and employers
leadership
30. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Balance sheet
customer-focused quality school
leadership
reengineering
31. Declared racial segregation unconstitutional
functional structure
strategic goal
contingency school
Brown v. Board of Education
32. Do not give positive satisfaction - though dissatisfaction results from their absence
managerial roles three categories:
job enrichment
quantitative school
Hygiene factors
33. Can respond quickly to the latest trends.
Hygiene factors
driver
product champion
organic structures
34. Implies a focus on all levels and areas of an organization
horizontal job loading
managerial roles three categories:
TQM (Total Quality Management)
product champion
35. Creation of new products - Improvement of existing products - Alteration of old products
organic structures
Product development
Frederick Taylor
work specialization
36. Establish an evaluation and control system
centralized organization
TQM (Total Quality Management)
Needs assessment
Final step in decision-making process
37. Coercive and reward powers
Projection
transactional leader
contingency school
standards
38. Constant change
Personal Development
Dynamic Environment
behavioral school
quantitative school
39. Ambitious and perseverant
have initiative
work specialization
Cross-functional teams
functional structure
40. States that each employee must be accountable to one and only one supervisor.
unity of command principle
Sarbanes-Oxley Act
Projection
ISO 9000 Certification
41. Comprised of experts from various functions
synergy
Process-oriented changes
Cross-functional teams
Tactical goals
42. Guidelines to which employees must adhere to ensure the quality of their work
standards
Product development
ISO 9000 Certification
Referent power
43. To always be the first one out with the latest and greatest product.
work specialization
Hierarchical authority
bureaucracy
differentiation strategy
44. Upholded segregation
informal organization
Plessy v. Ferguson
Total Quality Management
reengineering
45. Code of organizational conduct that reflects the overall values and principles of a business
Balance sheet
Ethics
Tactical goals
functional structure
46. Job enlargement
organic structures
Sarbanes-Oxley Act
horizontal job loading
Frederick Taylor
47. A demonstration of high quality maintenance
ISO 9000 Certification
Total Quality Management
classical school of management
Needs assessment
48. Certain factors in the workplace cause job satisfaction & dissatisfaction
49. Focuses on the human-based elements of work
behavioral school
Communication
reengineering
job enrichment
50. Emphasizes personal relationships
problem with functional authority
informal organization
functional team
organizational chart