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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Father of scientific management
Frederick Taylor
Unions and employers
functional team
decision tree
2. Do not give positive satisfaction - though dissatisfaction results from their absence
unity of command principle
Hygiene factors
Unions and employers
infrastructure
3. Framework for the hierarchy of an organization
unity of command principle
organizational chart
ISO 9000 Certification
job enrichment
4. Physical support system for the economic activities of a country
Projection
managerial roles three categories:
infrastructure
Unions and employers
5. Takes a flexible approach to management that depends on a given situation.
organizational development
informal organization
infrastructure
contingency school
6. Upholded segregation
infrastructure
kaizen approach
Plessy v. Ferguson
classical school of management
7. Extend authority to the lowest possible levels.
decentralized companies
organizational development theory
reengineering
compensation
8. Shows a complete picture of several alternative decision paths
decision tree
informal organization
strategic goal
behavioral school
9. Composed employees number of hierarchical levels
ISO 9000 Certification
compensation
Projection
functional team
10. Individual who promotes the development of an innovative product within an organization
functional structure
Referent power
product champion
Chester Bernard
11. Coercive and reward powers
synergy
standards
transactional leader
Hygiene factors
12. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
strategic goal
horizontal job loading
Payback analysis
13. Collective bargaining occurs between
Dynamic Environment
classical school of management
Collectivism
Unions and employers
14. Emphasizes personal relationships
Pygmalion effect
product champion
informal organization
Operational goals
15. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
infrastructure
Hawthorne effect
Frederick Herzberg's two-factor theory
transactional leader
16. Provides the employee with increased authority and responsibility
Frederick Herzberg's two-factor theory
job enrichment
functional structure
Payback analysis
17. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
job enrichment
infrastructure
Ethics
18. Structure with a number of channels
Unions and employers
Tactical goals
decision tree
bureaucracy
19. Guidelines to which employees must adhere to ensure the quality of their work
job enrichment
Final step in decision-making process
standards
leadership
20. Individual will act according to what another's expectation of him or her is.
Needs assessment
Product development
Pygmalion effect
horizontal job loading
21. Job enlargement
Process-oriented changes
Pygmalion effect
horizontal job loading
NAFTA regional trading
22. Focuses on the human-based elements of work
behavioral school
horizontal job loading
managerial roles three categories:
decentralized companies
23. States that each employee must be accountable to one and only one supervisor.
Motivators
unity of command principle
functional team
organizational chart
24. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Plessy v. Ferguson
Program Evaluation and Review Technique
Final step in decision-making process
strategic goal
25. To always be the first one out with the latest and greatest product.
organizational chart
differentiation strategy
Needs assessment
horizontal job loading
26. Implies a focus on all levels and areas of an organization
functional structure
TQM (Total Quality Management)
Brown v. Board of Education
Personal Development
27. Focuses on the single best way to perform and manage tasks.
classical school of management
NAFTA regional trading
Total Quality Management
behavioral school
28. Informational - interpersonal - and decisional
differentiation strategy
behavioral school
managerial roles three categories:
Collectivism
29. Working toward steady continuous improvement
Communication
kaizen approach
Cross-functional teams
Balance sheet
30. Low-level concern with both people and production
unity of command principle
Balance sheet
Blake-Mouton managerial grid model
product champion
31. Determines which alternative will pay back an initial investment most quickly
Payback analysis
ISO 9000 Certification
behavioral school
managers adhere to company policy
32. Division of an organization's tasks into separate jobs.
work specialization
Personal Development
informal organization
driver
33. It can defy unity of command.
problem with functional authority
customer-focused quality school
Cross-functional teams
Projection
34. Give positive satisfaction
Tactical goals
Motivators
Balance sheet
classical school of management
35. Operate without managers
Self-directed teams
Mary Parker Follett
Cross-functional teams
Hierarchical authority
36. Emphasizes an institutional or group focus.
reengineering
Collectivism
differentiation strategy
Needs assessment
37. Establish an evaluation and control system
product champion
Unions and employers
Personal Development
Final step in decision-making process
38. Show an organization's assets at any given point in time
Frederick Herzberg's two-factor theory
Balance sheet
decision tree
Blake-Mouton managerial grid model
39. Increased productivity - Dont deal with other departments much
functional structure
Hawthorne effect
organizational development theory
Collectivism
40. A demonstration of high quality maintenance
classical school of management
Program Evaluation and Review Technique
ISO 9000 Certification
Smoothing
41. Playing down differences among parties
TQM (Total Quality Management)
Smoothing
infrastructure
classical school of management
42. Most efficient way of bringing about improvement in quality
NAFTA regional trading
reengineering
Frederick Herzberg's two-factor theory
Hierarchical authority
43. Declared racial segregation unconstitutional
Brown v. Board of Education
TQM (Total Quality Management)
compensation
Frederick Taylor
44. Invested by employees in a leader whom they admire and wish to emulate
job enrichment
organizational development theory
Referent power
standards
45. Code of organizational conduct that reflects the overall values and principles of a business
Collectivism
Program Evaluation and Review Technique
Self-directed teams
Ethics
46. Comprised of experts from various functions
Projection
organizational development theory
unity of command principle
Cross-functional teams
47. Average manager spends the majority of his or her time
have initiative
behavioral school
Communication
bureaucracy
48. Creation of new products - Improvement of existing products - Alteration of old products
Product development
Motivators
Sarbanes-Oxley Act
Process-oriented changes
49. A force of change directed toward solving a problem.
bureaucracy
driver
customer-focused quality school
Product development
50. Ascribing one's own ideas or emotions to another
Frederick Taylor
Projection
Pygmalion effect
Collectivism
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