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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A force of change directed toward solving a problem.
classical school of management
driver
bureaucracy
Mary Parker Follett
2. Implies a focus on all levels and areas of an organization
Mary Parker Follett
TQM (Total Quality Management)
organic structures
Hierarchical authority
3. Can respond quickly to the latest trends.
organic structures
Hawthorne effect
Needs assessment
Collectivism
4. Structure with a number of channels
organizational development theory
bureaucracy
reengineering
leadership
5. Constant change
Balance sheet
Dynamic Environment
infrastructure
managers adhere to company policy
6. Division of an organization's tasks into separate jobs.
Brown v. Board of Education
Hierarchical authority
product champion
work specialization
7. Collective bargaining occurs between
problem with functional authority
Chester Bernard
Program Evaluation and Review Technique
Unions and employers
8. Provides the employee with increased authority and responsibility
job enrichment
Mary Parker Follett
Plessy v. Ferguson
Collectivism
9. A demonstration of high quality maintenance
organic structures
ISO 9000 Certification
customer-focused quality school
managers adhere to company policy
10. Specific work goals that middle-level managers derive from the broader strategic goals
Program Evaluation and Review Technique
functional structure
bureaucracy
Tactical goals
11. Declared racial segregation unconstitutional
Brown v. Board of Education
organizational development theory
Chester Bernard
strategic goal
12. 14 principles of management
differentiation strategy
have initiative
ISO 9000 Certification
Henri Fayol
13. Decisions are more consistent from manager to manager
Projection
transactional leader
managers adhere to company policy
Referent power
14. Ascribing one's own ideas or emotions to another
managers adhere to company policy
Process-oriented changes
decision tree
Projection
15. Low-level concern with both people and production
contingency school
Blake-Mouton managerial grid model
Plessy v. Ferguson
Smoothing
16. Shows a complete picture of several alternative decision paths
Blake-Mouton managerial grid model
decision tree
transactional leader
managerial roles three categories:
17. Job enlargement
Balance sheet
horizontal job loading
Product development
infrastructure
18. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
kaizen approach
standards
Product development
19. Individual will act according to what another's expectation of him or her is.
Unions and employers
classical school of management
organizational development theory
Pygmalion effect
20. Ability of a system to total more than the sum of its parts
synergy
decentralized companies
NAFTA regional trading
Smoothing
21. States that each employee must be accountable to one and only one supervisor.
unity of command principle
informal organization
managers adhere to company policy
Motivators
22. Takes a flexible approach to management that depends on a given situation.
customer-focused quality school
Referent power
contingency school
strategic goal
23. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Frederick Taylor
Personal Development
functional team
24. Focuses on the single best way to perform and manage tasks.
transactional leader
compensation
organizational development theory
classical school of management
25. Do not give positive satisfaction - though dissatisfaction results from their absence
Hierarchical authority
Final step in decision-making process
Hygiene factors
Smoothing
26. Creativity - direction - delegation -control - collaboration
organizational development theory
Blake-Mouton managerial grid model
Projection
Operational goals
27. Ensures protection for corporate whistle-blowers
Referent power
transactional leader
Cross-functional teams
Sarbanes-Oxley Act
28. Emphasizes an institutional or group focus.
Hawthorne effect
Collectivism
NAFTA regional trading
organizational development
29. Show an organization's assets at any given point in time
Hygiene factors
Referent power
TQM (Total Quality Management)
Balance sheet
30. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
organizational development theory
quantitative school
Frederick Taylor
Self-directed teams
31. Organization-wide - long-term goal devised by a top-level manager.
strategic goal
behavioral school
Chester Bernard
leadership
32. Increased productivity - Dont deal with other departments much
customer-focused quality school
Total Quality Management
kaizen approach
functional structure
33. Operate without managers
NAFTA regional trading
bureaucracy
Self-directed teams
standards
34. Emphasizes personal relationships
Hawthorne effect
Smoothing
Program Evaluation and Review Technique
informal organization
35. First phase of a company training program generally focuses on
TQM (Total Quality Management)
Blake-Mouton managerial grid model
Needs assessment
strategic goal
36. Includes an employee's salary and benefits
compensation
behavioral school
Plessy v. Ferguson
standards
37. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
work specialization
contingency school
Tactical goals
38. Establish an evaluation and control system
ISO 9000 Certification
Final step in decision-making process
differentiation strategy
Operational goals
39. To always be the first one out with the latest and greatest product.
differentiation strategy
organizational chart
decision tree
Payback analysis
40. Guidelines to which employees must adhere to ensure the quality of their work
driver
Smoothing
standards
Self-directed teams
41. Canada - Mexico - and the United States
differentiation strategy
NAFTA regional trading
product champion
centralized organization
42. Working toward steady continuous improvement
Motivators
kaizen approach
Hygiene factors
horizontal job loading
43. Give positive satisfaction
Motivators
organizational development theory
centralized organization
Sarbanes-Oxley Act
44. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
decision tree
Cross-functional teams
leadership
Hawthorne effect
45. Comprised of experts from various functions
infrastructure
decentralized companies
Cross-functional teams
quantitative school
46. Focuses on the human-based elements of work
centralized organization
kaizen approach
behavioral school
transactional leader
47. Physical support system for the economic activities of a country
infrastructure
driver
Balance sheet
Unions and employers
48. Decisions go through a number of channels before resolution can be reached
decentralized companies
compensation
Hierarchical authority
quantitative school
49. Certain factors in the workplace cause job satisfaction & dissatisfaction
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50. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
TQM (Total Quality Management)
Payback analysis
Operational goals
Chester Bernard