Test your basic knowledge |

CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability to garner the respect and cooperation of employees to achieve an organization's goals






2. Individual who promotes the development of an innovative product within an organization






3. Provides the employee with increased authority and responsibility






4. Broadens the definition of a customer to anyone to whom an employee passes on his product






5. First phase of a company training program generally focuses on






6. Most efficient way of bringing about improvement in quality






7. Ensures protection for corporate whistle-blowers






8. Playing down differences among parties






9. Structure with a number of channels






10. Can respond quickly to the latest trends.






11. Establish an evaluation and control system






12. Average manager spends the majority of his or her time






13. Strives to improve performance to deliver high-quality goods or services






14. Give positive satisfaction






15. Emphasized that organizations establish participation & decision making goals for employees






16. Determines which alternative will pay back an initial investment most quickly






17. Constant change






18. 14 principles of management






19. Developed the acceptance theory of management






20. Do not give positive satisfaction - though dissatisfaction results from their absence






21. Composed employees number of hierarchical levels






22. Invested by employees in a leader whom they admire and wish to emulate






23. Code of organizational conduct that reflects the overall values and principles of a business






24. Decisions are more consistent from manager to manager






25. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






26. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






27. Emphasizes personal relationships






28. Father of scientific management






29. Extend authority to the lowest possible levels.






30. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






31. Creativity - direction - delegation -control - collaboration






32. Decisions go through a number of channels before resolution can be reached






33. Focuses on the single best way to perform and manage tasks.






34. Informational - interpersonal - and decisional






35. Working toward steady continuous improvement






36. Declared racial segregation unconstitutional






37. Job enlargement






38. Division of an organization's tasks into separate jobs.






39. Upholded segregation






40. Coercive and reward powers






41. Includes an employee's salary and benefits






42. Shows a complete picture of several alternative decision paths






43. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






44. Ability of a system to total more than the sum of its parts






45. Guidelines to which employees must adhere to ensure the quality of their work






46. Creation of new products - Improvement of existing products - Alteration of old products






47. A force of change directed toward solving a problem.






48. Canada - Mexico - and the United States






49. Collective bargaining occurs between






50. Increased productivity - Dont deal with other departments much