SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Playing down differences among parties
organizational development
Referent power
Smoothing
Hygiene factors
2. Job enlargement
Ethics
Smoothing
horizontal job loading
Final step in decision-making process
3. Focuses on the human-based elements of work
Balance sheet
behavioral school
organizational development
Hygiene factors
4. Give positive satisfaction
Motivators
Process-oriented changes
Henri Fayol
strategic goal
5. Emphasized that organizations establish participation & decision making goals for employees
Dynamic Environment
centralized organization
Mary Parker Follett
job enrichment
6. Takes a flexible approach to management that depends on a given situation.
Plessy v. Ferguson
Hierarchical authority
Product development
contingency school
7. Guidelines to which employees must adhere to ensure the quality of their work
reengineering
standards
TQM (Total Quality Management)
kaizen approach
8. Concentrates authority in the upper levels.
reengineering
Mary Parker Follett
centralized organization
Hierarchical authority
9. Physical support system for the economic activities of a country
Process-oriented changes
Hygiene factors
infrastructure
decentralized companies
10. Ability to garner the respect and cooperation of employees to achieve an organization's goals
driver
Self-directed teams
leadership
compensation
11. Creativity - direction - delegation -control - collaboration
organizational development theory
Brown v. Board of Education
Smoothing
Pygmalion effect
12. Emphasizes personal relationships
Projection
informal organization
organic structures
work specialization
13. Average manager spends the majority of his or her time
Final step in decision-making process
job enrichment
Communication
transactional leader
14. Individual will act according to what another's expectation of him or her is.
classical school of management
Motivators
Pygmalion effect
bureaucracy
15. Invested by employees in a leader whom they admire and wish to emulate
decentralized companies
Referent power
Motivators
unity of command principle
16. Emphasizes an institutional or group focus.
Tactical goals
Frederick Taylor
job enrichment
Collectivism
17. Comprised of experts from various functions
functional structure
Projection
Hierarchical authority
Cross-functional teams
18. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Pygmalion effect
quantitative school
product champion
Tactical goals
19. Framework for the hierarchy of an organization
Hierarchical authority
horizontal job loading
transactional leader
organizational chart
20. Implies a focus on all levels and areas of an organization
Balance sheet
TQM (Total Quality Management)
functional structure
classical school of management
21. Ability of a system to total more than the sum of its parts
have initiative
horizontal job loading
synergy
classical school of management
22. Division of an organization's tasks into separate jobs.
centralized organization
work specialization
horizontal job loading
product champion
23. Example of an intrinsic reward
Personal Development
Hierarchical authority
synergy
compensation
24. Certain factors in the workplace cause job satisfaction & dissatisfaction
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
25. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hawthorne effect
Final step in decision-making process
reengineering
Self-directed teams
26. First phase of a company training program generally focuses on
Operational goals
driver
Smoothing
Needs assessment
27. Upholded segregation
Brown v. Board of Education
organizational development theory
Plessy v. Ferguson
contingency school
28. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
Sarbanes-Oxley Act
Blake-Mouton managerial grid model
Communication
29. Increased productivity - Dont deal with other departments much
Frederick Herzberg's two-factor theory
Needs assessment
Cross-functional teams
functional structure
30. Declared racial segregation unconstitutional
Cross-functional teams
Final step in decision-making process
Brown v. Board of Education
Dynamic Environment
31. Ambitious and perseverant
have initiative
Communication
horizontal job loading
work specialization
32. Includes an employee's salary and benefits
managerial roles three categories:
have initiative
compensation
Referent power
33. Coercive and reward powers
contingency school
Collectivism
transactional leader
have initiative
34. States that each employee must be accountable to one and only one supervisor.
functional team
Motivators
unity of command principle
Frederick Taylor
35. Ascribing one's own ideas or emotions to another
kaizen approach
decentralized companies
Chester Bernard
Projection
36. Can respond quickly to the latest trends.
classical school of management
organic structures
unity of command principle
Collectivism
37. Structure with a number of channels
Sarbanes-Oxley Act
Plessy v. Ferguson
bureaucracy
organizational chart
38. It can defy unity of command.
Unions and employers
Blake-Mouton managerial grid model
problem with functional authority
Pygmalion effect
39. Strives to improve performance to deliver high-quality goods or services
customer-focused quality school
NAFTA regional trading
centralized organization
decentralized companies
40. Individual who promotes the development of an innovative product within an organization
bureaucracy
differentiation strategy
Frederick Herzberg's two-factor theory
product champion
41. Decisions are more consistent from manager to manager
decision tree
Smoothing
managers adhere to company policy
bureaucracy
42. Developed the acceptance theory of management
compensation
Chester Bernard
decision tree
driver
43. Canada - Mexico - and the United States
Payback analysis
Frederick Herzberg's two-factor theory
Ethics
NAFTA regional trading
44. Plan to make major changes to the processes and culture of an entire organization
Needs assessment
organizational development
strategic goal
TQM (Total Quality Management)
45. Increase productivity and efficiency by reengineering work processes
Smoothing
customer-focused quality school
Process-oriented changes
Referent power
46. 14 principles of management
Henri Fayol
informal organization
TQM (Total Quality Management)
managerial roles three categories:
47. Low-level concern with both people and production
NAFTA regional trading
Hawthorne effect
Blake-Mouton managerial grid model
Brown v. Board of Education
48. Informational - interpersonal - and decisional
Frederick Herzberg's two-factor theory
managerial roles three categories:
Product development
driver
49. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
Process-oriented changes
problem with functional authority
Blake-Mouton managerial grid model
50. Establish an evaluation and control system
Henri Fayol
synergy
Final step in decision-making process
infrastructure