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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Average manager spends the majority of his or her time






2. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






3. It can defy unity of command.






4. Plan to make major changes to the processes and culture of an entire organization






5. Focuses on the human-based elements of work






6. Code of organizational conduct that reflects the overall values and principles of a business






7. Certain factors in the workplace cause job satisfaction & dissatisfaction

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8. Creation of new products - Improvement of existing products - Alteration of old products






9. Division of an organization's tasks into separate jobs.






10. Broadens the definition of a customer to anyone to whom an employee passes on his product






11. Specific work goals that middle-level managers derive from the broader strategic goals






12. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






13. Working toward steady continuous improvement






14. 14 principles of management






15. Composed employees number of hierarchical levels






16. Shows a complete picture of several alternative decision paths






17. Structure with a number of channels






18. Job enlargement






19. Creativity - direction - delegation -control - collaboration






20. Decisions go through a number of channels before resolution can be reached






21. Playing down differences among parties






22. Physical support system for the economic activities of a country






23. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






24. Strives to improve performance to deliver high-quality goods or services






25. First phase of a company training program generally focuses on






26. Upholded segregation






27. Establish an evaluation and control system






28. Individual who promotes the development of an innovative product within an organization






29. States that each employee must be accountable to one and only one supervisor.






30. Comprised of experts from various functions






31. Ability of a system to total more than the sum of its parts






32. Guidelines to which employees must adhere to ensure the quality of their work






33. Implies a focus on all levels and areas of an organization






34. A force of change directed toward solving a problem.






35. Ascribing one's own ideas or emotions to another






36. A demonstration of high quality maintenance






37. Coercive and reward powers






38. Determines which alternative will pay back an initial investment most quickly






39. Collective bargaining occurs between






40. Example of an intrinsic reward






41. Includes an employee's salary and benefits






42. Developed the acceptance theory of management






43. Canada - Mexico - and the United States






44. Individual will act according to what another's expectation of him or her is.






45. Increase productivity and efficiency by reengineering work processes






46. Takes a flexible approach to management that depends on a given situation.






47. Increased productivity - Dont deal with other departments much






48. Declared racial segregation unconstitutional






49. Informational - interpersonal - and decisional






50. Organization-wide - long-term goal devised by a top-level manager.