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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Declared racial segregation unconstitutional
Ethics
decentralized companies
Hierarchical authority
Brown v. Board of Education
2. Determines which alternative will pay back an initial investment most quickly
unity of command principle
Motivators
Payback analysis
infrastructure
3. Increased productivity - Dont deal with other departments much
Frederick Taylor
functional structure
Program Evaluation and Review Technique
have initiative
4. Guidelines to which employees must adhere to ensure the quality of their work
Operational goals
Dynamic Environment
NAFTA regional trading
standards
5. States that each employee must be accountable to one and only one supervisor.
problem with functional authority
Cross-functional teams
unity of command principle
functional structure
6. Ability to garner the respect and cooperation of employees to achieve an organization's goals
NAFTA regional trading
Sarbanes-Oxley Act
organizational development theory
leadership
7. It can defy unity of command.
problem with functional authority
work specialization
Unions and employers
Pygmalion effect
8. Collective bargaining occurs between
Mary Parker Follett
organizational development
Unions and employers
Ethics
9. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
driver
organic structures
Self-directed teams
Hawthorne effect
10. 14 principles of management
transactional leader
Henri Fayol
Blake-Mouton managerial grid model
strategic goal
11. Can respond quickly to the latest trends.
compensation
organic structures
Hygiene factors
work specialization
12. Emphasizes an institutional or group focus.
managers adhere to company policy
Collectivism
Smoothing
Hygiene factors
13. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
Hygiene factors
Brown v. Board of Education
Dynamic Environment
14. Informational - interpersonal - and decisional
managerial roles three categories:
decentralized companies
Mary Parker Follett
Communication
15. Ensures protection for corporate whistle-blowers
Sarbanes-Oxley Act
driver
transactional leader
Brown v. Board of Education
16. Decisions go through a number of channels before resolution can be reached
Hygiene factors
Hierarchical authority
problem with functional authority
transactional leader
17. Individual who promotes the development of an innovative product within an organization
Operational goals
customer-focused quality school
driver
product champion
18. Framework for the hierarchy of an organization
organizational chart
job enrichment
Pygmalion effect
Cross-functional teams
19. Organization-wide - long-term goal devised by a top-level manager.
Tactical goals
Operational goals
strategic goal
Self-directed teams
20. Code of organizational conduct that reflects the overall values and principles of a business
behavioral school
TQM (Total Quality Management)
work specialization
Ethics
21. Concentrates authority in the upper levels.
centralized organization
Chester Bernard
differentiation strategy
Smoothing
22. Shows a complete picture of several alternative decision paths
Hierarchical authority
Ethics
decision tree
Unions and employers
23. Creation of new products - Improvement of existing products - Alteration of old products
decision tree
Product development
Frederick Herzberg's two-factor theory
Needs assessment
24. Creativity - direction - delegation -control - collaboration
organizational development theory
Communication
organizational development
differentiation strategy
25. Strives to improve performance to deliver high-quality goods or services
Process-oriented changes
customer-focused quality school
centralized organization
bureaucracy
26. Individual will act according to what another's expectation of him or her is.
Unions and employers
managerial roles three categories:
Pygmalion effect
TQM (Total Quality Management)
27. Do not give positive satisfaction - though dissatisfaction results from their absence
Motivators
Tactical goals
Hygiene factors
Process-oriented changes
28. Developed the acceptance theory of management
decentralized companies
TQM (Total Quality Management)
Chester Bernard
Hierarchical authority
29. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
NAFTA regional trading
Operational goals
Payback analysis
synergy
30. Takes a flexible approach to management that depends on a given situation.
contingency school
differentiation strategy
strategic goal
Needs assessment
31. Decisions are more consistent from manager to manager
managers adhere to company policy
Referent power
decentralized companies
Smoothing
32. Canada - Mexico - and the United States
NAFTA regional trading
organizational development theory
Self-directed teams
behavioral school
33. Broadens the definition of a customer to anyone to whom an employee passes on his product
managerial roles three categories:
Tactical goals
Unions and employers
Total Quality Management
34. First phase of a company training program generally focuses on
Communication
Needs assessment
functional team
Personal Development
35. Focuses on the human-based elements of work
compensation
Sarbanes-Oxley Act
Projection
behavioral school
36. Playing down differences among parties
Henri Fayol
ISO 9000 Certification
functional team
Smoothing
37. Structure with a number of channels
Collectivism
Total Quality Management
bureaucracy
NAFTA regional trading
38. Upholded segregation
decision tree
Projection
Plessy v. Ferguson
Hygiene factors
39. Specific work goals that middle-level managers derive from the broader strategic goals
unity of command principle
centralized organization
Pygmalion effect
Tactical goals
40. Division of an organization's tasks into separate jobs.
Chester Bernard
managerial roles three categories:
work specialization
NAFTA regional trading
41. Emphasized that organizations establish participation & decision making goals for employees
synergy
kaizen approach
unity of command principle
Mary Parker Follett
42. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
Hygiene factors
Operational goals
Referent power
43. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
Chester Bernard
Final step in decision-making process
kaizen approach
44. Constant change
decentralized companies
Ethics
Dynamic Environment
Pygmalion effect
45. Coercive and reward powers
transactional leader
kaizen approach
NAFTA regional trading
organizational development theory
46. Emphasizes personal relationships
Hawthorne effect
Pygmalion effect
problem with functional authority
informal organization
47. Includes an employee's salary and benefits
leadership
Hierarchical authority
Sarbanes-Oxley Act
compensation
48. Father of scientific management
organizational chart
Frederick Taylor
Final step in decision-making process
Plessy v. Ferguson
49. Provides the employee with increased authority and responsibility
job enrichment
centralized organization
Program Evaluation and Review Technique
Projection
50. Low-level concern with both people and production
Communication
Blake-Mouton managerial grid model
Operational goals
Henri Fayol