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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Example of an intrinsic reward
problem with functional authority
behavioral school
Personal Development
Chester Bernard
2. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Dynamic Environment
leadership
contingency school
work specialization
3. 14 principles of management
Sarbanes-Oxley Act
managerial roles three categories:
organizational chart
Henri Fayol
4. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
customer-focused quality school
have initiative
decentralized companies
5. Certain factors in the workplace cause job satisfaction & dissatisfaction
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6. Collective bargaining occurs between
quantitative school
Unions and employers
work specialization
differentiation strategy
7. A force of change directed toward solving a problem.
driver
problem with functional authority
compensation
organizational chart
8. It can defy unity of command.
Payback analysis
problem with functional authority
Cross-functional teams
Collectivism
9. Increase productivity and efficiency by reengineering work processes
driver
Projection
Pygmalion effect
Process-oriented changes
10. Can respond quickly to the latest trends.
Sarbanes-Oxley Act
transactional leader
classical school of management
organic structures
11. First phase of a company training program generally focuses on
Needs assessment
have initiative
organic structures
horizontal job loading
12. Working toward steady continuous improvement
Final step in decision-making process
synergy
Communication
kaizen approach
13. Provides the employee with increased authority and responsibility
Cross-functional teams
contingency school
Dynamic Environment
job enrichment
14. Low-level concern with both people and production
job enrichment
Product development
Blake-Mouton managerial grid model
managerial roles three categories:
15. Implies a focus on all levels and areas of an organization
functional structure
TQM (Total Quality Management)
Hierarchical authority
Collectivism
16. Emphasizes personal relationships
synergy
Process-oriented changes
informal organization
functional team
17. To always be the first one out with the latest and greatest product.
horizontal job loading
differentiation strategy
Pygmalion effect
infrastructure
18. Job enlargement
organic structures
reengineering
Cross-functional teams
horizontal job loading
19. Composed employees number of hierarchical levels
functional team
behavioral school
decision tree
Personal Development
20. Ambitious and perseverant
infrastructure
differentiation strategy
Blake-Mouton managerial grid model
have initiative
21. Code of organizational conduct that reflects the overall values and principles of a business
Pygmalion effect
organizational chart
Product development
Ethics
22. Informational - interpersonal - and decisional
managerial roles three categories:
Cross-functional teams
TQM (Total Quality Management)
Final step in decision-making process
23. Invested by employees in a leader whom they admire and wish to emulate
managers adhere to company policy
Needs assessment
Process-oriented changes
Referent power
24. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
Hierarchical authority
problem with functional authority
Balance sheet
25. Average manager spends the majority of his or her time
managers adhere to company policy
driver
Communication
Ethics
26. Guidelines to which employees must adhere to ensure the quality of their work
product champion
Balance sheet
job enrichment
standards
27. Show an organization's assets at any given point in time
Balance sheet
organizational development
kaizen approach
customer-focused quality school
28. Decisions go through a number of channels before resolution can be reached
TQM (Total Quality Management)
job enrichment
Hierarchical authority
Chester Bernard
29. Emphasizes an institutional or group focus.
Personal Development
Program Evaluation and Review Technique
Collectivism
Communication
30. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
ISO 9000 Certification
customer-focused quality school
Hawthorne effect
job enrichment
31. Operate without managers
Cross-functional teams
Final step in decision-making process
Self-directed teams
Product development
32. Father of scientific management
Collectivism
Final step in decision-making process
Motivators
Frederick Taylor
33. Includes an employee's salary and benefits
Payback analysis
compensation
Blake-Mouton managerial grid model
Plessy v. Ferguson
34. Plan to make major changes to the processes and culture of an entire organization
organizational development
customer-focused quality school
quantitative school
Hygiene factors
35. Individual will act according to what another's expectation of him or her is.
Referent power
Henri Fayol
problem with functional authority
Pygmalion effect
36. Focuses on the single best way to perform and manage tasks.
contingency school
functional structure
classical school of management
infrastructure
37. Emphasized that organizations establish participation & decision making goals for employees
Self-directed teams
Hygiene factors
Mary Parker Follett
informal organization
38. States that each employee must be accountable to one and only one supervisor.
organizational chart
customer-focused quality school
unity of command principle
kaizen approach
39. Concentrates authority in the upper levels.
kaizen approach
Brown v. Board of Education
ISO 9000 Certification
centralized organization
40. Physical support system for the economic activities of a country
Ethics
infrastructure
Mary Parker Follett
driver
41. Division of an organization's tasks into separate jobs.
Pygmalion effect
Program Evaluation and Review Technique
work specialization
Process-oriented changes
42. Creation of new products - Improvement of existing products - Alteration of old products
have initiative
contingency school
Projection
Product development
43. Upholded segregation
Plessy v. Ferguson
Mary Parker Follett
Payback analysis
differentiation strategy
44. Comprised of experts from various functions
Total Quality Management
Cross-functional teams
Smoothing
Needs assessment
45. Ability of a system to total more than the sum of its parts
compensation
Needs assessment
synergy
Ethics
46. Ascribing one's own ideas or emotions to another
Projection
strategic goal
Referent power
Balance sheet
47. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Cross-functional teams
quantitative school
unity of command principle
ISO 9000 Certification
48. A demonstration of high quality maintenance
work specialization
organizational development
ISO 9000 Certification
Program Evaluation and Review Technique
49. Most efficient way of bringing about improvement in quality
Mary Parker Follett
Hygiene factors
reengineering
Self-directed teams
50. Decisions are more consistent from manager to manager
Hygiene factors
functional team
managers adhere to company policy
compensation