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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. It can defy unity of command.
problem with functional authority
quantitative school
Process-oriented changes
infrastructure
2. Average manager spends the majority of his or her time
strategic goal
Communication
horizontal job loading
Hierarchical authority
3. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Needs assessment
Self-directed teams
Henri Fayol
quantitative school
4. Invested by employees in a leader whom they admire and wish to emulate
Referent power
Unions and employers
organizational development theory
Smoothing
5. Code of organizational conduct that reflects the overall values and principles of a business
Ethics
Communication
unity of command principle
Blake-Mouton managerial grid model
6. Specific work goals that middle-level managers derive from the broader strategic goals
Projection
Total Quality Management
Sarbanes-Oxley Act
Tactical goals
7. Low-level concern with both people and production
standards
decision tree
Blake-Mouton managerial grid model
driver
8. Creation of new products - Improvement of existing products - Alteration of old products
managerial roles three categories:
Product development
differentiation strategy
organic structures
9. Developed the acceptance theory of management
Chester Bernard
organic structures
Frederick Taylor
Process-oriented changes
10. Upholded segregation
centralized organization
managerial roles three categories:
contingency school
Plessy v. Ferguson
11. Emphasizes personal relationships
informal organization
transactional leader
Plessy v. Ferguson
Sarbanes-Oxley Act
12. Creativity - direction - delegation -control - collaboration
synergy
Tactical goals
organizational development theory
Ethics
13. Do not give positive satisfaction - though dissatisfaction results from their absence
contingency school
behavioral school
Hygiene factors
Pygmalion effect
14. Most efficient way of bringing about improvement in quality
organizational development theory
driver
Cross-functional teams
reengineering
15. Comprised of experts from various functions
Cross-functional teams
Motivators
Self-directed teams
Program Evaluation and Review Technique
16. Takes a flexible approach to management that depends on a given situation.
Cross-functional teams
Projection
Needs assessment
contingency school
17. Framework for the hierarchy of an organization
organizational chart
Communication
transactional leader
classical school of management
18. Individual who promotes the development of an innovative product within an organization
Projection
customer-focused quality school
product champion
Motivators
19. Example of an intrinsic reward
Personal Development
leadership
Needs assessment
have initiative
20. Provides the employee with increased authority and responsibility
centralized organization
kaizen approach
Frederick Taylor
job enrichment
21. Establish an evaluation and control system
Final step in decision-making process
organic structures
Personal Development
compensation
22. Ascribing one's own ideas or emotions to another
Projection
Process-oriented changes
Referent power
Plessy v. Ferguson
23. Can respond quickly to the latest trends.
informal organization
Hierarchical authority
organic structures
unity of command principle
24. Increased productivity - Dont deal with other departments much
functional structure
Chester Bernard
organic structures
Total Quality Management
25. Give positive satisfaction
Motivators
Blake-Mouton managerial grid model
have initiative
quantitative school
26. States that each employee must be accountable to one and only one supervisor.
Unions and employers
unity of command principle
Tactical goals
functional structure
27. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
behavioral school
Needs assessment
Operational goals
Hawthorne effect
28. Composed employees number of hierarchical levels
Motivators
Tactical goals
classical school of management
functional team
29. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Operational goals
Personal Development
Final step in decision-making process
Program Evaluation and Review Technique
30. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
organizational development
Process-oriented changes
Operational goals
synergy
31. Canada - Mexico - and the United States
reengineering
NAFTA regional trading
quantitative school
Cross-functional teams
32. Show an organization's assets at any given point in time
driver
Plessy v. Ferguson
quantitative school
Balance sheet
33. First phase of a company training program generally focuses on
functional structure
compensation
Needs assessment
Final step in decision-making process
34. Determines which alternative will pay back an initial investment most quickly
Self-directed teams
Payback analysis
Projection
Final step in decision-making process
35. Working toward steady continuous improvement
infrastructure
unity of command principle
kaizen approach
Mary Parker Follett
36. Strives to improve performance to deliver high-quality goods or services
Brown v. Board of Education
Sarbanes-Oxley Act
customer-focused quality school
informal organization
37. To always be the first one out with the latest and greatest product.
organizational chart
differentiation strategy
have initiative
reengineering
38. Emphasizes an institutional or group focus.
differentiation strategy
contingency school
Collectivism
Sarbanes-Oxley Act
39. Emphasized that organizations establish participation & decision making goals for employees
customer-focused quality school
have initiative
Mary Parker Follett
Smoothing
40. Plan to make major changes to the processes and culture of an entire organization
synergy
compensation
organizational development
TQM (Total Quality Management)
41. Collective bargaining occurs between
leadership
Unions and employers
strategic goal
Plessy v. Ferguson
42. Focuses on the single best way to perform and manage tasks.
classical school of management
organizational development theory
functional team
Plessy v. Ferguson
43. Playing down differences among parties
Tactical goals
Cross-functional teams
Smoothing
Dynamic Environment
44. Organization-wide - long-term goal devised by a top-level manager.
strategic goal
reengineering
Unions and employers
Needs assessment
45. Structure with a number of channels
bureaucracy
job enrichment
Frederick Taylor
organizational development
46. Shows a complete picture of several alternative decision paths
Brown v. Board of Education
decision tree
organizational development
job enrichment
47. Guidelines to which employees must adhere to ensure the quality of their work
Payback analysis
standards
Projection
Dynamic Environment
48. Implies a focus on all levels and areas of an organization
Operational goals
managerial roles three categories:
Pygmalion effect
TQM (Total Quality Management)
49. Informational - interpersonal - and decisional
managerial roles three categories:
product champion
Hierarchical authority
decentralized companies
50. Father of scientific management
functional team
synergy
Frederick Taylor
Sarbanes-Oxley Act