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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Canada - Mexico - and the United States
Dynamic Environment
Hygiene factors
managerial roles three categories:
NAFTA regional trading
2. Constant change
compensation
centralized organization
infrastructure
Dynamic Environment
3. Do not give positive satisfaction - though dissatisfaction results from their absence
Final step in decision-making process
Hygiene factors
leadership
standards
4. Division of an organization's tasks into separate jobs.
Sarbanes-Oxley Act
Product development
Henri Fayol
work specialization
5. Creativity - direction - delegation -control - collaboration
organizational development theory
Smoothing
transactional leader
product champion
6. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Referent power
Hawthorne effect
Product development
Brown v. Board of Education
7. Certain factors in the workplace cause job satisfaction & dissatisfaction
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8. Collective bargaining occurs between
Product development
strategic goal
Unions and employers
customer-focused quality school
9. Structure with a number of channels
Tactical goals
decision tree
bureaucracy
Blake-Mouton managerial grid model
10. Individual who promotes the development of an innovative product within an organization
Hawthorne effect
Henri Fayol
product champion
problem with functional authority
11. Declared racial segregation unconstitutional
Total Quality Management
Brown v. Board of Education
functional team
Balance sheet
12. Plan to make major changes to the processes and culture of an entire organization
organizational development
Collectivism
Process-oriented changes
managers adhere to company policy
13. Establish an evaluation and control system
NAFTA regional trading
Final step in decision-making process
Process-oriented changes
Payback analysis
14. States that each employee must be accountable to one and only one supervisor.
Total Quality Management
organic structures
unity of command principle
Frederick Taylor
15. Focuses on the human-based elements of work
contingency school
behavioral school
Hawthorne effect
decentralized companies
16. Ascribing one's own ideas or emotions to another
Projection
Ethics
classical school of management
Payback analysis
17. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
contingency school
problem with functional authority
Collectivism
18. Coercive and reward powers
kaizen approach
organizational development
job enrichment
transactional leader
19. Operate without managers
Self-directed teams
standards
contingency school
Hierarchical authority
20. Increase productivity and efficiency by reengineering work processes
transactional leader
Process-oriented changes
Hierarchical authority
Hawthorne effect
21. Composed employees number of hierarchical levels
functional structure
Smoothing
functional team
TQM (Total Quality Management)
22. Most efficient way of bringing about improvement in quality
reengineering
Frederick Herzberg's two-factor theory
standards
transactional leader
23. Creation of new products - Improvement of existing products - Alteration of old products
Hawthorne effect
Product development
behavioral school
Program Evaluation and Review Technique
24. Provides the employee with increased authority and responsibility
managerial roles three categories:
Sarbanes-Oxley Act
ISO 9000 Certification
job enrichment
25. Job enlargement
managerial roles three categories:
horizontal job loading
centralized organization
Product development
26. Implies a focus on all levels and areas of an organization
Pygmalion effect
Payback analysis
Personal Development
TQM (Total Quality Management)
27. Shows a complete picture of several alternative decision paths
informal organization
decision tree
kaizen approach
strategic goal
28. Takes a flexible approach to management that depends on a given situation.
contingency school
quantitative school
Chester Bernard
Personal Development
29. Example of an intrinsic reward
Mary Parker Follett
Personal Development
Total Quality Management
Dynamic Environment
30. A demonstration of high quality maintenance
Final step in decision-making process
Needs assessment
Hierarchical authority
ISO 9000 Certification
31. Father of scientific management
Frederick Taylor
compensation
Referent power
Sarbanes-Oxley Act
32. Extend authority to the lowest possible levels.
decentralized companies
leadership
horizontal job loading
Payback analysis
33. Concentrates authority in the upper levels.
leadership
Hawthorne effect
Collectivism
centralized organization
34. Focuses on the single best way to perform and manage tasks.
informal organization
quantitative school
classical school of management
Communication
35. Ambitious and perseverant
Hygiene factors
have initiative
Ethics
ISO 9000 Certification
36. Framework for the hierarchy of an organization
Self-directed teams
organizational chart
classical school of management
Sarbanes-Oxley Act
37. Strives to improve performance to deliver high-quality goods or services
classical school of management
functional structure
customer-focused quality school
standards
38. Emphasizes an institutional or group focus.
Mary Parker Follett
Hygiene factors
Collectivism
functional structure
39. To always be the first one out with the latest and greatest product.
managerial roles three categories:
organizational development
differentiation strategy
Self-directed teams
40. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Self-directed teams
behavioral school
Collectivism
Operational goals
41. Average manager spends the majority of his or her time
managerial roles three categories:
job enrichment
Hierarchical authority
Communication
42. Physical support system for the economic activities of a country
TQM (Total Quality Management)
Collectivism
infrastructure
kaizen approach
43. Code of organizational conduct that reflects the overall values and principles of a business
Unions and employers
Ethics
Hygiene factors
Hierarchical authority
44. 14 principles of management
Henri Fayol
product champion
functional team
driver
45. First phase of a company training program generally focuses on
Needs assessment
functional team
TQM (Total Quality Management)
transactional leader
46. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
ISO 9000 Certification
Collectivism
transactional leader
Program Evaluation and Review Technique
47. Increased productivity - Dont deal with other departments much
functional team
Hawthorne effect
functional structure
compensation
48. Developed the acceptance theory of management
Smoothing
Chester Bernard
managerial roles three categories:
quantitative school
49. Comprised of experts from various functions
quantitative school
differentiation strategy
product champion
Cross-functional teams
50. Low-level concern with both people and production
functional team
Cross-functional teams
Self-directed teams
Blake-Mouton managerial grid model
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