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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Increased productivity - Dont deal with other departments much
functional structure
Personal Development
Referent power
organizational development
2. Shows a complete picture of several alternative decision paths
Hierarchical authority
Communication
decision tree
Smoothing
3. First phase of a company training program generally focuses on
Personal Development
Needs assessment
Process-oriented changes
functional team
4. Creation of new products - Improvement of existing products - Alteration of old products
Product development
Blake-Mouton managerial grid model
informal organization
product champion
5. Comprised of experts from various functions
managerial roles three categories:
Cross-functional teams
Process-oriented changes
Sarbanes-Oxley Act
6. Strives to improve performance to deliver high-quality goods or services
customer-focused quality school
product champion
classical school of management
NAFTA regional trading
7. Decisions are more consistent from manager to manager
decentralized companies
Sarbanes-Oxley Act
managers adhere to company policy
functional team
8. A demonstration of high quality maintenance
Brown v. Board of Education
work specialization
ISO 9000 Certification
behavioral school
9. Determines which alternative will pay back an initial investment most quickly
Product development
contingency school
classical school of management
Payback analysis
10. Includes an employee's salary and benefits
Smoothing
Tactical goals
Program Evaluation and Review Technique
compensation
11. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
synergy
functional structure
Operational goals
quantitative school
12. Provides the employee with increased authority and responsibility
job enrichment
Frederick Herzberg's two-factor theory
transactional leader
Balance sheet
13. Ascribing one's own ideas or emotions to another
Frederick Taylor
problem with functional authority
organizational development theory
Projection
14. States that each employee must be accountable to one and only one supervisor.
Mary Parker Follett
unity of command principle
decentralized companies
Self-directed teams
15. Structure with a number of channels
bureaucracy
Process-oriented changes
Mary Parker Follett
horizontal job loading
16. A force of change directed toward solving a problem.
leadership
Smoothing
organizational development theory
driver
17. Takes a flexible approach to management that depends on a given situation.
contingency school
Hawthorne effect
organizational development theory
NAFTA regional trading
18. Concentrates authority in the upper levels.
Hawthorne effect
centralized organization
Chester Bernard
Motivators
19. Father of scientific management
Program Evaluation and Review Technique
Frederick Taylor
behavioral school
product champion
20. Declared racial segregation unconstitutional
transactional leader
Brown v. Board of Education
Communication
compensation
21. 14 principles of management
organic structures
strategic goal
problem with functional authority
Henri Fayol
22. Ability of a system to total more than the sum of its parts
ISO 9000 Certification
synergy
work specialization
infrastructure
23. Invested by employees in a leader whom they admire and wish to emulate
Projection
TQM (Total Quality Management)
Program Evaluation and Review Technique
Referent power
24. Give positive satisfaction
kaizen approach
organizational chart
Tactical goals
Motivators
25. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
Process-oriented changes
Ethics
problem with functional authority
26. Coercive and reward powers
managerial roles three categories:
transactional leader
reengineering
Operational goals
27. Individual will act according to what another's expectation of him or her is.
Hierarchical authority
differentiation strategy
TQM (Total Quality Management)
Pygmalion effect
28. Physical support system for the economic activities of a country
classical school of management
Projection
Motivators
infrastructure
29. Developed the acceptance theory of management
Chester Bernard
job enrichment
Operational goals
horizontal job loading
30. Constant change
have initiative
Dynamic Environment
Referent power
infrastructure
31. Creativity - direction - delegation -control - collaboration
organizational development theory
leadership
Projection
decentralized companies
32. Guidelines to which employees must adhere to ensure the quality of their work
Needs assessment
standards
centralized organization
Chester Bernard
33. Emphasizes an institutional or group focus.
Collectivism
strategic goal
Final step in decision-making process
NAFTA regional trading
34. Plan to make major changes to the processes and culture of an entire organization
organizational development
differentiation strategy
Mary Parker Follett
Total Quality Management
35. Establish an evaluation and control system
Hygiene factors
driver
horizontal job loading
Final step in decision-making process
36. Composed employees number of hierarchical levels
Process-oriented changes
Hygiene factors
functional team
organizational development
37. Do not give positive satisfaction - though dissatisfaction results from their absence
TQM (Total Quality Management)
Hygiene factors
organizational chart
Unions and employers
38. Average manager spends the majority of his or her time
Communication
Collectivism
Process-oriented changes
contingency school
39. Focuses on the single best way to perform and manage tasks.
Chester Bernard
standards
classical school of management
organizational development
40. Code of organizational conduct that reflects the overall values and principles of a business
Self-directed teams
Ethics
Projection
managers adhere to company policy
41. To always be the first one out with the latest and greatest product.
differentiation strategy
Tactical goals
Balance sheet
Total Quality Management
42. Focuses on the human-based elements of work
behavioral school
NAFTA regional trading
standards
kaizen approach
43. Show an organization's assets at any given point in time
quantitative school
informal organization
strategic goal
Balance sheet
44. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Mary Parker Follett
behavioral school
Operational goals
leadership
45. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
classical school of management
horizontal job loading
differentiation strategy
46. Extend authority to the lowest possible levels.
driver
Self-directed teams
Communication
decentralized companies
47. Increase productivity and efficiency by reengineering work processes
Hygiene factors
Product development
reengineering
Process-oriented changes
48. Ambitious and perseverant
managers adhere to company policy
Communication
have initiative
compensation
49. Broadens the definition of a customer to anyone to whom an employee passes on his product
Personal Development
Final step in decision-making process
Total Quality Management
TQM (Total Quality Management)
50. Organization-wide - long-term goal devised by a top-level manager.
Product development
strategic goal
Frederick Taylor
Self-directed teams