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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Determines which alternative will pay back an initial investment most quickly
Payback analysis
Hawthorne effect
Hierarchical authority
decision tree
2. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
problem with functional authority
have initiative
organizational development
3. 14 principles of management
standards
Henri Fayol
organizational chart
Total Quality Management
4. A demonstration of high quality maintenance
organic structures
Henri Fayol
ISO 9000 Certification
compensation
5. Emphasizes personal relationships
Hygiene factors
unity of command principle
Chester Bernard
informal organization
6. Collective bargaining occurs between
Ethics
job enrichment
bureaucracy
Unions and employers
7. Emphasizes an institutional or group focus.
Smoothing
organizational development theory
Collectivism
Mary Parker Follett
8. Shows a complete picture of several alternative decision paths
Ethics
Process-oriented changes
decision tree
behavioral school
9. Individual will act according to what another's expectation of him or her is.
job enrichment
Dynamic Environment
Ethics
Pygmalion effect
10. First phase of a company training program generally focuses on
Tactical goals
Collectivism
Needs assessment
horizontal job loading
11. It can defy unity of command.
problem with functional authority
Plessy v. Ferguson
Ethics
Motivators
12. Canada - Mexico - and the United States
Mary Parker Follett
NAFTA regional trading
centralized organization
organizational development
13. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Final step in decision-making process
Operational goals
strategic goal
Smoothing
14. Concentrates authority in the upper levels.
centralized organization
unity of command principle
NAFTA regional trading
Communication
15. Code of organizational conduct that reflects the overall values and principles of a business
Smoothing
Ethics
functional team
transactional leader
16. Increase productivity and efficiency by reengineering work processes
synergy
Process-oriented changes
Henri Fayol
Personal Development
17. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
work specialization
functional structure
job enrichment
Program Evaluation and Review Technique
18. Framework for the hierarchy of an organization
synergy
Program Evaluation and Review Technique
organizational chart
ISO 9000 Certification
19. Comprised of experts from various functions
job enrichment
Frederick Herzberg's two-factor theory
decentralized companies
Cross-functional teams
20. Declared racial segregation unconstitutional
Dynamic Environment
reengineering
Brown v. Board of Education
problem with functional authority
21. Implies a focus on all levels and areas of an organization
Unions and employers
TQM (Total Quality Management)
Hawthorne effect
Program Evaluation and Review Technique
22. Individual who promotes the development of an innovative product within an organization
Frederick Taylor
Hierarchical authority
product champion
driver
23. Invested by employees in a leader whom they admire and wish to emulate
Motivators
Cross-functional teams
Needs assessment
Referent power
24. Increased productivity - Dont deal with other departments much
Henri Fayol
Sarbanes-Oxley Act
functional structure
Personal Development
25. Most efficient way of bringing about improvement in quality
Process-oriented changes
Sarbanes-Oxley Act
reengineering
managers adhere to company policy
26. Physical support system for the economic activities of a country
infrastructure
ISO 9000 Certification
Hawthorne effect
Communication
27. States that each employee must be accountable to one and only one supervisor.
centralized organization
unity of command principle
job enrichment
reengineering
28. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hawthorne effect
Payback analysis
Dynamic Environment
horizontal job loading
29. Composed employees number of hierarchical levels
NAFTA regional trading
horizontal job loading
kaizen approach
functional team
30. Structure with a number of channels
bureaucracy
decentralized companies
TQM (Total Quality Management)
Plessy v. Ferguson
31. Ability to garner the respect and cooperation of employees to achieve an organization's goals
NAFTA regional trading
leadership
managerial roles three categories:
bureaucracy
32. Focuses on the human-based elements of work
Mary Parker Follett
Referent power
Communication
behavioral school
33. Extend authority to the lowest possible levels.
decentralized companies
organic structures
Dynamic Environment
Blake-Mouton managerial grid model
34. To always be the first one out with the latest and greatest product.
Mary Parker Follett
differentiation strategy
Communication
standards
35. Certain factors in the workplace cause job satisfaction & dissatisfaction
36. Informational - interpersonal - and decisional
Self-directed teams
managerial roles three categories:
NAFTA regional trading
Operational goals
37. Ambitious and perseverant
Total Quality Management
have initiative
NAFTA regional trading
Motivators
38. Takes a flexible approach to management that depends on a given situation.
contingency school
Hierarchical authority
ISO 9000 Certification
product champion
39. Can respond quickly to the latest trends.
Pygmalion effect
classical school of management
organic structures
kaizen approach
40. Includes an employee's salary and benefits
classical school of management
compensation
Hawthorne effect
Projection
41. Creation of new products - Improvement of existing products - Alteration of old products
Product development
organic structures
transactional leader
Operational goals
42. Emphasized that organizations establish participation & decision making goals for employees
Hierarchical authority
Chester Bernard
organizational chart
Mary Parker Follett
43. Average manager spends the majority of his or her time
Communication
NAFTA regional trading
problem with functional authority
Sarbanes-Oxley Act
44. Upholded segregation
Plessy v. Ferguson
Cross-functional teams
standards
functional team
45. Give positive satisfaction
driver
ISO 9000 Certification
Motivators
Hawthorne effect
46. Organization-wide - long-term goal devised by a top-level manager.
Program Evaluation and Review Technique
strategic goal
organic structures
ISO 9000 Certification
47. Constant change
Pygmalion effect
Dynamic Environment
Process-oriented changes
Henri Fayol
48. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
behavioral school
Hawthorne effect
Brown v. Board of Education
49. Low-level concern with both people and production
leadership
ISO 9000 Certification
Blake-Mouton managerial grid model
TQM (Total Quality Management)
50. Creativity - direction - delegation -control - collaboration
organizational development theory
decision tree
horizontal job loading
reengineering