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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To always be the first one out with the latest and greatest product.
Plessy v. Ferguson
differentiation strategy
managers adhere to company policy
synergy
2. Operate without managers
compensation
Needs assessment
Self-directed teams
Mary Parker Follett
3. Takes a flexible approach to management that depends on a given situation.
contingency school
classical school of management
Ethics
Hawthorne effect
4. Most efficient way of bringing about improvement in quality
customer-focused quality school
Balance sheet
reengineering
Operational goals
5. Establish an evaluation and control system
transactional leader
contingency school
synergy
Final step in decision-making process
6. Extend authority to the lowest possible levels.
managers adhere to company policy
bureaucracy
informal organization
decentralized companies
7. Emphasizes personal relationships
Self-directed teams
Tactical goals
informal organization
have initiative
8. Can respond quickly to the latest trends.
organic structures
Projection
Mary Parker Follett
managers adhere to company policy
9. Give positive satisfaction
Motivators
compensation
customer-focused quality school
Communication
10. Includes an employee's salary and benefits
compensation
work specialization
informal organization
Hawthorne effect
11. Implies a focus on all levels and areas of an organization
Pygmalion effect
TQM (Total Quality Management)
organizational development
Projection
12. Average manager spends the majority of his or her time
Payback analysis
NAFTA regional trading
Communication
Henri Fayol
13. Upholded segregation
Total Quality Management
synergy
Plessy v. Ferguson
transactional leader
14. Creation of new products - Improvement of existing products - Alteration of old products
Program Evaluation and Review Technique
functional structure
Blake-Mouton managerial grid model
Product development
15. Physical support system for the economic activities of a country
infrastructure
Sarbanes-Oxley Act
Brown v. Board of Education
Final step in decision-making process
16. Guidelines to which employees must adhere to ensure the quality of their work
Tactical goals
standards
organizational chart
Personal Development
17. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Needs assessment
Operational goals
quantitative school
leadership
18. Invested by employees in a leader whom they admire and wish to emulate
unity of command principle
Referent power
Sarbanes-Oxley Act
Frederick Taylor
19. Framework for the hierarchy of an organization
organizational chart
quantitative school
strategic goal
Self-directed teams
20. Ambitious and perseverant
strategic goal
Collectivism
have initiative
Dynamic Environment
21. Certain factors in the workplace cause job satisfaction & dissatisfaction
22. First phase of a company training program generally focuses on
Needs assessment
Referent power
Henri Fayol
Blake-Mouton managerial grid model
23. Constant change
Dynamic Environment
decentralized companies
bureaucracy
Frederick Taylor
24. Focuses on the human-based elements of work
behavioral school
infrastructure
Personal Development
job enrichment
25. Coercive and reward powers
decision tree
Payback analysis
transactional leader
Tactical goals
26. Code of organizational conduct that reflects the overall values and principles of a business
Sarbanes-Oxley Act
TQM (Total Quality Management)
decision tree
Ethics
27. It can defy unity of command.
problem with functional authority
Process-oriented changes
have initiative
Product development
28. Show an organization's assets at any given point in time
Pygmalion effect
Balance sheet
Projection
Brown v. Board of Education
29. Increase productivity and efficiency by reengineering work processes
Blake-Mouton managerial grid model
Process-oriented changes
Chester Bernard
functional structure
30. Collective bargaining occurs between
bureaucracy
Projection
Unions and employers
decision tree
31. States that each employee must be accountable to one and only one supervisor.
Payback analysis
unity of command principle
Referent power
reengineering
32. Focuses on the single best way to perform and manage tasks.
centralized organization
classical school of management
infrastructure
managers adhere to company policy
33. Creativity - direction - delegation -control - collaboration
driver
Unions and employers
organizational development theory
product champion
34. Informational - interpersonal - and decisional
decision tree
organizational development theory
problem with functional authority
managerial roles three categories:
35. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hawthorne effect
Mary Parker Follett
contingency school
NAFTA regional trading
36. Declared racial segregation unconstitutional
horizontal job loading
Needs assessment
Brown v. Board of Education
customer-focused quality school
37. Canada - Mexico - and the United States
NAFTA regional trading
Process-oriented changes
managerial roles three categories:
Personal Development
38. Broadens the definition of a customer to anyone to whom an employee passes on his product
infrastructure
Total Quality Management
strategic goal
horizontal job loading
39. Strives to improve performance to deliver high-quality goods or services
Brown v. Board of Education
customer-focused quality school
problem with functional authority
leadership
40. Composed employees number of hierarchical levels
Projection
work specialization
functional team
Cross-functional teams
41. Specific work goals that middle-level managers derive from the broader strategic goals
Product development
Program Evaluation and Review Technique
Balance sheet
Tactical goals
42. A force of change directed toward solving a problem.
synergy
driver
Product development
Hierarchical authority
43. Shows a complete picture of several alternative decision paths
Program Evaluation and Review Technique
compensation
strategic goal
decision tree
44. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
compensation
Frederick Taylor
ISO 9000 Certification
45. Plan to make major changes to the processes and culture of an entire organization
customer-focused quality school
organizational development
TQM (Total Quality Management)
Program Evaluation and Review Technique
46. Individual who promotes the development of an innovative product within an organization
synergy
Ethics
product champion
Needs assessment
47. 14 principles of management
product champion
customer-focused quality school
organic structures
Henri Fayol
48. Job enlargement
Hierarchical authority
Tactical goals
horizontal job loading
Total Quality Management
49. Decisions are more consistent from manager to manager
managers adhere to company policy
Sarbanes-Oxley Act
functional structure
organizational chart
50. Individual will act according to what another's expectation of him or her is.
Hygiene factors
Pygmalion effect
standards
organizational chart