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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strives to improve performance to deliver high-quality goods or services






2. Specific work goals that middle-level managers derive from the broader strategic goals






3. Can respond quickly to the latest trends.






4. Example of an intrinsic reward






5. Low-level concern with both people and production






6. Comprised of experts from various functions






7. Creativity - direction - delegation -control - collaboration






8. Increase productivity and efficiency by reengineering work processes






9. Show an organization's assets at any given point in time






10. Takes a flexible approach to management that depends on a given situation.






11. Informational - interpersonal - and decisional






12. First phase of a company training program generally focuses on






13. Ascribing one's own ideas or emotions to another






14. A force of change directed toward solving a problem.






15. Most efficient way of bringing about improvement in quality






16. Constant change






17. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






18. Emphasized that organizations establish participation & decision making goals for employees






19. Concentrates authority in the upper levels.






20. Individual who promotes the development of an innovative product within an organization






21. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






22. Decisions go through a number of channels before resolution can be reached






23. Structure with a number of channels






24. Physical support system for the economic activities of a country






25. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






26. Establish an evaluation and control system






27. Creation of new products - Improvement of existing products - Alteration of old products






28. Implies a focus on all levels and areas of an organization






29. Includes an employee's salary and benefits






30. Emphasizes personal relationships






31. Plan to make major changes to the processes and culture of an entire organization






32. Father of scientific management






33. To always be the first one out with the latest and greatest product.






34. Developed the acceptance theory of management






35. Framework for the hierarchy of an organization






36. Broadens the definition of a customer to anyone to whom an employee passes on his product






37. Increased productivity - Dont deal with other departments much






38. Collective bargaining occurs between






39. Declared racial segregation unconstitutional






40. Ability to garner the respect and cooperation of employees to achieve an organization's goals






41. Composed employees number of hierarchical levels






42. Playing down differences among parties






43. Upholded segregation






44. Operate without managers






45. Ensures protection for corporate whistle-blowers






46. Average manager spends the majority of his or her time






47. Ability of a system to total more than the sum of its parts






48. Canada - Mexico - and the United States






49. Job enlargement






50. Extend authority to the lowest possible levels.