SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focuses on the human-based elements of work
classical school of management
Brown v. Board of Education
NAFTA regional trading
behavioral school
2. Establish an evaluation and control system
Frederick Herzberg's two-factor theory
behavioral school
Personal Development
Final step in decision-making process
3. Operate without managers
Self-directed teams
infrastructure
Chester Bernard
have initiative
4. Extend authority to the lowest possible levels.
Frederick Herzberg's two-factor theory
Collectivism
decentralized companies
quantitative school
5. Code of organizational conduct that reflects the overall values and principles of a business
contingency school
Ethics
managerial roles three categories:
Chester Bernard
6. Individual who promotes the development of an innovative product within an organization
Self-directed teams
Pygmalion effect
product champion
Frederick Herzberg's two-factor theory
7. Shows a complete picture of several alternative decision paths
decision tree
Ethics
Product development
Hygiene factors
8. Informational - interpersonal - and decisional
managerial roles three categories:
standards
functional team
TQM (Total Quality Management)
9. Strives to improve performance to deliver high-quality goods or services
standards
customer-focused quality school
organic structures
organizational development
10. A demonstration of high quality maintenance
Needs assessment
Blake-Mouton managerial grid model
transactional leader
ISO 9000 Certification
11. Decisions are more consistent from manager to manager
synergy
decision tree
Final step in decision-making process
managers adhere to company policy
12. Increase productivity and efficiency by reengineering work processes
horizontal job loading
Projection
Process-oriented changes
Cross-functional teams
13. Job enlargement
compensation
horizontal job loading
Hygiene factors
Projection
14. Example of an intrinsic reward
Tactical goals
organizational chart
Collectivism
Personal Development
15. Ability of a system to total more than the sum of its parts
reengineering
Frederick Herzberg's two-factor theory
functional structure
synergy
16. Average manager spends the majority of his or her time
Communication
Program Evaluation and Review Technique
Hierarchical authority
Final step in decision-making process
17. Collective bargaining occurs between
behavioral school
Unions and employers
Hawthorne effect
job enrichment
18. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
bureaucracy
transactional leader
Hawthorne effect
horizontal job loading
19. Upholded segregation
Dynamic Environment
ISO 9000 Certification
Final step in decision-making process
Plessy v. Ferguson
20. Certain factors in the workplace cause job satisfaction & dissatisfaction
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
21. Implies a focus on all levels and areas of an organization
Collectivism
contingency school
Chester Bernard
TQM (Total Quality Management)
22. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Smoothing
organizational chart
customer-focused quality school
Program Evaluation and Review Technique
23. Most efficient way of bringing about improvement in quality
standards
Personal Development
reengineering
managerial roles three categories:
24. Do not give positive satisfaction - though dissatisfaction results from their absence
Brown v. Board of Education
Pygmalion effect
Smoothing
Hygiene factors
25. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
managers adhere to company policy
Program Evaluation and Review Technique
functional structure
26. Broadens the definition of a customer to anyone to whom an employee passes on his product
behavioral school
bureaucracy
Henri Fayol
Total Quality Management
27. Composed employees number of hierarchical levels
Henri Fayol
kaizen approach
work specialization
functional team
28. Father of scientific management
Self-directed teams
job enrichment
Operational goals
Frederick Taylor
29. Developed the acceptance theory of management
Chester Bernard
Blake-Mouton managerial grid model
centralized organization
Referent power
30. Playing down differences among parties
Unions and employers
quantitative school
Smoothing
synergy
31. Comprised of experts from various functions
Balance sheet
Cross-functional teams
Mary Parker Follett
problem with functional authority
32. Takes a flexible approach to management that depends on a given situation.
managerial roles three categories:
contingency school
decision tree
NAFTA regional trading
33. First phase of a company training program generally focuses on
Needs assessment
functional team
managers adhere to company policy
Hierarchical authority
34. Ensures protection for corporate whistle-blowers
transactional leader
Payback analysis
Sarbanes-Oxley Act
Cross-functional teams
35. Coercive and reward powers
transactional leader
centralized organization
functional team
Ethics
36. A force of change directed toward solving a problem.
driver
Mary Parker Follett
managerial roles three categories:
decentralized companies
37. Decisions go through a number of channels before resolution can be reached
Dynamic Environment
managerial roles three categories:
behavioral school
Hierarchical authority
38. Focuses on the single best way to perform and manage tasks.
Frederick Herzberg's two-factor theory
organizational development
classical school of management
Dynamic Environment
39. Concentrates authority in the upper levels.
Self-directed teams
centralized organization
problem with functional authority
organic structures
40. Determines which alternative will pay back an initial investment most quickly
Tactical goals
Payback analysis
Ethics
Blake-Mouton managerial grid model
41. Includes an employee's salary and benefits
Needs assessment
compensation
customer-focused quality school
driver
42. Guidelines to which employees must adhere to ensure the quality of their work
Self-directed teams
Frederick Herzberg's two-factor theory
functional structure
standards
43. Canada - Mexico - and the United States
classical school of management
infrastructure
NAFTA regional trading
strategic goal
44. Declared racial segregation unconstitutional
Brown v. Board of Education
Product development
Needs assessment
Process-oriented changes
45. Structure with a number of channels
bureaucracy
quantitative school
Mary Parker Follett
kaizen approach
46. Creation of new products - Improvement of existing products - Alteration of old products
Operational goals
Projection
behavioral school
Product development
47. Physical support system for the economic activities of a country
Henri Fayol
organizational development
Blake-Mouton managerial grid model
infrastructure
48. Show an organization's assets at any given point in time
Motivators
infrastructure
Balance sheet
Tactical goals
49. Provides the employee with increased authority and responsibility
Pygmalion effect
Product development
job enrichment
managerial roles three categories:
50. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
leadership
Operational goals
decision tree
Unions and employers