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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. States that each employee must be accountable to one and only one supervisor.






2. Provides the employee with increased authority and responsibility






3. Canada - Mexico - and the United States






4. Informational - interpersonal - and decisional






5. Comprised of experts from various functions






6. Invested by employees in a leader whom they admire and wish to emulate






7. Show an organization's assets at any given point in time






8. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






9. Division of an organization's tasks into separate jobs.






10. Most efficient way of bringing about improvement in quality






11. Concentrates authority in the upper levels.






12. Strives to improve performance to deliver high-quality goods or services






13. Increased productivity - Dont deal with other departments much






14. Creativity - direction - delegation -control - collaboration






15. Father of scientific management






16. Focuses on the human-based elements of work






17. Framework for the hierarchy of an organization






18. Ambitious and perseverant






19. Guidelines to which employees must adhere to ensure the quality of their work






20. Individual will act according to what another's expectation of him or her is.






21. Emphasizes an institutional or group focus.






22. Structure with a number of channels






23. Operate without managers






24. Do not give positive satisfaction - though dissatisfaction results from their absence






25. Creation of new products - Improvement of existing products - Alteration of old products






26. Plan to make major changes to the processes and culture of an entire organization






27. Playing down differences among parties






28. Individual who promotes the development of an innovative product within an organization






29. Ability to garner the respect and cooperation of employees to achieve an organization's goals






30. Code of organizational conduct that reflects the overall values and principles of a business






31. A demonstration of high quality maintenance






32. Upholded segregation






33. Ability of a system to total more than the sum of its parts






34. Includes an employee's salary and benefits






35. Declared racial segregation unconstitutional






36. Broadens the definition of a customer to anyone to whom an employee passes on his product






37. Decisions go through a number of channels before resolution can be reached






38. Can respond quickly to the latest trends.






39. Organization-wide - long-term goal devised by a top-level manager.






40. Certain factors in the workplace cause job satisfaction & dissatisfaction

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41. Average manager spends the majority of his or her time






42. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






43. Implies a focus on all levels and areas of an organization






44. Collective bargaining occurs between






45. Coercive and reward powers






46. Specific work goals that middle-level managers derive from the broader strategic goals






47. To always be the first one out with the latest and greatest product.






48. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






49. First phase of a company training program generally focuses on






50. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes