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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Implies a focus on all levels and areas of an organization
synergy
Brown v. Board of Education
ISO 9000 Certification
TQM (Total Quality Management)
2. Establish an evaluation and control system
NAFTA regional trading
organizational development
work specialization
Final step in decision-making process
3. A force of change directed toward solving a problem.
have initiative
Smoothing
Chester Bernard
driver
4. Composed employees number of hierarchical levels
functional team
Collectivism
Referent power
Unions and employers
5. States that each employee must be accountable to one and only one supervisor.
Hawthorne effect
Frederick Herzberg's two-factor theory
customer-focused quality school
unity of command principle
6. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Chester Bernard
Self-directed teams
quantitative school
Process-oriented changes
7. Comprised of experts from various functions
Cross-functional teams
reengineering
classical school of management
work specialization
8. Individual who promotes the development of an innovative product within an organization
Tactical goals
product champion
quantitative school
Program Evaluation and Review Technique
9. Father of scientific management
ISO 9000 Certification
Frederick Taylor
Brown v. Board of Education
Product development
10. Determines which alternative will pay back an initial investment most quickly
Motivators
Referent power
Program Evaluation and Review Technique
Payback analysis
11. Can respond quickly to the latest trends.
driver
Frederick Herzberg's two-factor theory
organic structures
job enrichment
12. Extend authority to the lowest possible levels.
unity of command principle
Pygmalion effect
Mary Parker Follett
decentralized companies
13. Ascribing one's own ideas or emotions to another
infrastructure
Projection
managers adhere to company policy
Needs assessment
14. Plan to make major changes to the processes and culture of an entire organization
leadership
Unions and employers
organizational development
Collectivism
15. Guidelines to which employees must adhere to ensure the quality of their work
informal organization
horizontal job loading
standards
contingency school
16. 14 principles of management
Henri Fayol
Personal Development
reengineering
Brown v. Board of Education
17. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
kaizen approach
Self-directed teams
Pygmalion effect
Hawthorne effect
18. Low-level concern with both people and production
compensation
Blake-Mouton managerial grid model
bureaucracy
Frederick Herzberg's two-factor theory
19. Constant change
Dynamic Environment
customer-focused quality school
synergy
functional team
20. Coercive and reward powers
classical school of management
Unions and employers
transactional leader
functional structure
21. Emphasizes an institutional or group focus.
Collectivism
TQM (Total Quality Management)
Hygiene factors
kaizen approach
22. Emphasizes personal relationships
behavioral school
Frederick Taylor
informal organization
Self-directed teams
23. Broadens the definition of a customer to anyone to whom an employee passes on his product
Unions and employers
functional structure
Total Quality Management
Collectivism
24. Physical support system for the economic activities of a country
infrastructure
Pygmalion effect
Unions and employers
behavioral school
25. Focuses on the human-based elements of work
Hygiene factors
Brown v. Board of Education
ISO 9000 Certification
behavioral school
26. Creativity - direction - delegation -control - collaboration
centralized organization
Smoothing
unity of command principle
organizational development theory
27. Do not give positive satisfaction - though dissatisfaction results from their absence
Hygiene factors
contingency school
Personal Development
Chester Bernard
28. Operate without managers
organizational development theory
differentiation strategy
reengineering
Self-directed teams
29. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
ISO 9000 Certification
unity of command principle
Process-oriented changes
30. Concentrates authority in the upper levels.
Cross-functional teams
centralized organization
Chester Bernard
Unions and employers
31. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
infrastructure
Sarbanes-Oxley Act
classical school of management
32. Individual will act according to what another's expectation of him or her is.
organizational development
Pygmalion effect
Unions and employers
managerial roles three categories:
33. Ensures protection for corporate whistle-blowers
work specialization
Sarbanes-Oxley Act
product champion
ISO 9000 Certification
34. Upholded segregation
functional structure
Total Quality Management
kaizen approach
Plessy v. Ferguson
35. Ambitious and perseverant
Personal Development
Operational goals
quantitative school
have initiative
36. Job enlargement
horizontal job loading
functional team
Frederick Taylor
Balance sheet
37. Focuses on the single best way to perform and manage tasks.
managerial roles three categories:
Sarbanes-Oxley Act
Self-directed teams
classical school of management
38. Invested by employees in a leader whom they admire and wish to emulate
Referent power
customer-focused quality school
organizational development theory
Mary Parker Follett
39. Includes an employee's salary and benefits
TQM (Total Quality Management)
Payback analysis
compensation
Frederick Herzberg's two-factor theory
40. Increased productivity - Dont deal with other departments much
functional structure
Collectivism
have initiative
standards
41. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
Personal Development
job enrichment
Chester Bernard
42. Developed the acceptance theory of management
Collectivism
Chester Bernard
horizontal job loading
work specialization
43. Canada - Mexico - and the United States
Pygmalion effect
Hierarchical authority
NAFTA regional trading
Payback analysis
44. To always be the first one out with the latest and greatest product.
standards
driver
differentiation strategy
infrastructure
45. Declared racial segregation unconstitutional
Mary Parker Follett
organizational chart
Plessy v. Ferguson
Brown v. Board of Education
46. Division of an organization's tasks into separate jobs.
Hawthorne effect
work specialization
Sarbanes-Oxley Act
compensation
47. Show an organization's assets at any given point in time
Self-directed teams
Hawthorne effect
Balance sheet
Payback analysis
48. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
centralized organization
Operational goals
Motivators
Frederick Taylor
49. Code of organizational conduct that reflects the overall values and principles of a business
Plessy v. Ferguson
Ethics
strategic goal
transactional leader
50. Provides the employee with increased authority and responsibility
job enrichment
driver
Plessy v. Ferguson
Self-directed teams