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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Individual will act according to what another's expectation of him or her is.
Pygmalion effect
Henri Fayol
driver
Tactical goals
2. Father of scientific management
NAFTA regional trading
Needs assessment
organizational development
Frederick Taylor
3. Playing down differences among parties
bureaucracy
Smoothing
product champion
driver
4. Canada - Mexico - and the United States
NAFTA regional trading
organizational development
Final step in decision-making process
product champion
5. States that each employee must be accountable to one and only one supervisor.
unity of command principle
organic structures
transactional leader
managers adhere to company policy
6. Increase productivity and efficiency by reengineering work processes
Hierarchical authority
NAFTA regional trading
Process-oriented changes
Brown v. Board of Education
7. Determines which alternative will pay back an initial investment most quickly
Payback analysis
Dynamic Environment
customer-focused quality school
Pygmalion effect
8. Collective bargaining occurs between
Unions and employers
organic structures
problem with functional authority
Personal Development
9. Composed employees number of hierarchical levels
Communication
functional team
organic structures
managers adhere to company policy
10. It can defy unity of command.
strategic goal
Self-directed teams
organizational development theory
problem with functional authority
11. Declared racial segregation unconstitutional
Brown v. Board of Education
Final step in decision-making process
Projection
Self-directed teams
12. First phase of a company training program generally focuses on
Needs assessment
reengineering
functional team
compensation
13. A force of change directed toward solving a problem.
driver
synergy
strategic goal
Self-directed teams
14. Division of an organization's tasks into separate jobs.
quantitative school
Brown v. Board of Education
work specialization
ISO 9000 Certification
15. Ability of a system to total more than the sum of its parts
job enrichment
have initiative
TQM (Total Quality Management)
synergy
16. Comprised of experts from various functions
functional team
Cross-functional teams
compensation
behavioral school
17. Ascribing one's own ideas or emotions to another
kaizen approach
job enrichment
Needs assessment
Projection
18. Strives to improve performance to deliver high-quality goods or services
NAFTA regional trading
Smoothing
Pygmalion effect
customer-focused quality school
19. Structure with a number of channels
bureaucracy
Program Evaluation and Review Technique
transactional leader
Personal Development
20. Code of organizational conduct that reflects the overall values and principles of a business
customer-focused quality school
Ethics
Process-oriented changes
Needs assessment
21. Upholded segregation
reengineering
Plessy v. Ferguson
Self-directed teams
bureaucracy
22. Can respond quickly to the latest trends.
job enrichment
Henri Fayol
organic structures
standards
23. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Dynamic Environment
Personal Development
leadership
classical school of management
24. Individual who promotes the development of an innovative product within an organization
infrastructure
product champion
Ethics
transactional leader
25. Framework for the hierarchy of an organization
Frederick Herzberg's two-factor theory
Personal Development
organizational chart
Self-directed teams
26. Physical support system for the economic activities of a country
Chester Bernard
behavioral school
infrastructure
NAFTA regional trading
27. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
organizational development theory
organizational chart
Program Evaluation and Review Technique
quantitative school
28. Coercive and reward powers
unity of command principle
transactional leader
have initiative
Pygmalion effect
29. Plan to make major changes to the processes and culture of an entire organization
Dynamic Environment
organizational development theory
organizational development
synergy
30. Certain factors in the workplace cause job satisfaction & dissatisfaction
31. Shows a complete picture of several alternative decision paths
Tactical goals
functional structure
Unions and employers
decision tree
32. Organization-wide - long-term goal devised by a top-level manager.
classical school of management
driver
strategic goal
bureaucracy
33. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
kaizen approach
transactional leader
Hawthorne effect
Program Evaluation and Review Technique
34. Show an organization's assets at any given point in time
Balance sheet
TQM (Total Quality Management)
job enrichment
managerial roles three categories:
35. Focuses on the human-based elements of work
informal organization
behavioral school
organizational chart
standards
36. Decisions go through a number of channels before resolution can be reached
organizational chart
contingency school
organic structures
Hierarchical authority
37. Ambitious and perseverant
classical school of management
Process-oriented changes
Tactical goals
have initiative
38. Developed the acceptance theory of management
Chester Bernard
Motivators
functional team
organizational development
39. Broadens the definition of a customer to anyone to whom an employee passes on his product
TQM (Total Quality Management)
Referent power
Total Quality Management
Collectivism
40. 14 principles of management
Communication
Final step in decision-making process
Product development
Henri Fayol
41. Creativity - direction - delegation -control - collaboration
TQM (Total Quality Management)
Self-directed teams
organizational development theory
differentiation strategy
42. Provides the employee with increased authority and responsibility
job enrichment
ISO 9000 Certification
customer-focused quality school
Tactical goals
43. Job enlargement
horizontal job loading
Self-directed teams
driver
Henri Fayol
44. Takes a flexible approach to management that depends on a given situation.
contingency school
Referent power
work specialization
Total Quality Management
45. Informational - interpersonal - and decisional
managerial roles three categories:
Frederick Herzberg's two-factor theory
Self-directed teams
Personal Development
46. Establish an evaluation and control system
TQM (Total Quality Management)
Balance sheet
Personal Development
Final step in decision-making process
47. Includes an employee's salary and benefits
infrastructure
compensation
behavioral school
differentiation strategy
48. Give positive satisfaction
Henri Fayol
problem with functional authority
Sarbanes-Oxley Act
Motivators
49. Example of an intrinsic reward
ISO 9000 Certification
managers adhere to company policy
Personal Development
customer-focused quality school
50. Decisions are more consistent from manager to manager
kaizen approach
managerial roles three categories:
managers adhere to company policy
Self-directed teams