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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focuses on the human-based elements of work
work specialization
behavioral school
centralized organization
product champion
2. Plan to make major changes to the processes and culture of an entire organization
Sarbanes-Oxley Act
organizational development
Product development
informal organization
3. Determines which alternative will pay back an initial investment most quickly
problem with functional authority
Payback analysis
customer-focused quality school
product champion
4. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Collectivism
Operational goals
organizational development
Personal Development
5. Emphasizes personal relationships
informal organization
contingency school
organic structures
classical school of management
6. Establish an evaluation and control system
driver
bureaucracy
Final step in decision-making process
centralized organization
7. Constant change
Program Evaluation and Review Technique
Dynamic Environment
Tactical goals
organizational development theory
8. Implies a focus on all levels and areas of an organization
Tactical goals
TQM (Total Quality Management)
Referent power
centralized organization
9. Structure with a number of channels
Personal Development
Dynamic Environment
horizontal job loading
bureaucracy
10. Show an organization's assets at any given point in time
Balance sheet
work specialization
horizontal job loading
Process-oriented changes
11. Broadens the definition of a customer to anyone to whom an employee passes on his product
Ethics
infrastructure
Total Quality Management
organizational development theory
12. Focuses on the single best way to perform and manage tasks.
functional team
Balance sheet
behavioral school
classical school of management
13. To always be the first one out with the latest and greatest product.
transactional leader
differentiation strategy
quantitative school
Pygmalion effect
14. Comprised of experts from various functions
Chester Bernard
Cross-functional teams
infrastructure
functional team
15. Shows a complete picture of several alternative decision paths
Product development
strategic goal
reengineering
decision tree
16. Average manager spends the majority of his or her time
ISO 9000 Certification
strategic goal
Communication
Collectivism
17. Playing down differences among parties
driver
compensation
Plessy v. Ferguson
Smoothing
18. Increase productivity and efficiency by reengineering work processes
Self-directed teams
Needs assessment
Process-oriented changes
have initiative
19. Declared racial segregation unconstitutional
differentiation strategy
Brown v. Board of Education
work specialization
Communication
20. Takes a flexible approach to management that depends on a given situation.
Henri Fayol
organizational chart
contingency school
decision tree
21. Ambitious and perseverant
Ethics
Dynamic Environment
have initiative
decision tree
22. Invested by employees in a leader whom they admire and wish to emulate
Tactical goals
Mary Parker Follett
Referent power
product champion
23. Concentrates authority in the upper levels.
Program Evaluation and Review Technique
Final step in decision-making process
Operational goals
centralized organization
24. Creativity - direction - delegation -control - collaboration
synergy
Personal Development
compensation
organizational development theory
25. Specific work goals that middle-level managers derive from the broader strategic goals
Needs assessment
organizational development
Tactical goals
product champion
26. Physical support system for the economic activities of a country
Operational goals
have initiative
infrastructure
Frederick Herzberg's two-factor theory
27. Ascribing one's own ideas or emotions to another
TQM (Total Quality Management)
Projection
product champion
synergy
28. Decisions are more consistent from manager to manager
decentralized companies
managers adhere to company policy
organizational chart
Communication
29. Guidelines to which employees must adhere to ensure the quality of their work
differentiation strategy
have initiative
standards
Self-directed teams
30. Emphasizes an institutional or group focus.
Collectivism
transactional leader
Motivators
work specialization
31. Informational - interpersonal - and decisional
organic structures
managerial roles three categories:
customer-focused quality school
organizational development theory
32. Emphasized that organizations establish participation & decision making goals for employees
unity of command principle
Mary Parker Follett
Final step in decision-making process
Self-directed teams
33. Composed employees number of hierarchical levels
decentralized companies
Blake-Mouton managerial grid model
behavioral school
functional team
34. 14 principles of management
Henri Fayol
ISO 9000 Certification
TQM (Total Quality Management)
managers adhere to company policy
35. Strives to improve performance to deliver high-quality goods or services
Product development
customer-focused quality school
bureaucracy
standards
36. Includes an employee's salary and benefits
Program Evaluation and Review Technique
Referent power
job enrichment
compensation
37. Individual will act according to what another's expectation of him or her is.
managers adhere to company policy
leadership
Pygmalion effect
Dynamic Environment
38. Increased productivity - Dont deal with other departments much
managers adhere to company policy
reengineering
Motivators
functional structure
39. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Chester Bernard
Program Evaluation and Review Technique
job enrichment
NAFTA regional trading
40. Ability of a system to total more than the sum of its parts
Final step in decision-making process
synergy
Payback analysis
quantitative school
41. Creation of new products - Improvement of existing products - Alteration of old products
Brown v. Board of Education
Product development
classical school of management
Sarbanes-Oxley Act
42. Collective bargaining occurs between
Unions and employers
standards
differentiation strategy
Chester Bernard
43. Division of an organization's tasks into separate jobs.
work specialization
Process-oriented changes
Blake-Mouton managerial grid model
Sarbanes-Oxley Act
44. First phase of a company training program generally focuses on
job enrichment
Needs assessment
organizational development theory
Unions and employers
45. Give positive satisfaction
Motivators
centralized organization
Balance sheet
quantitative school
46. Low-level concern with both people and production
Referent power
Blake-Mouton managerial grid model
Plessy v. Ferguson
unity of command principle
47. Developed the acceptance theory of management
Chester Bernard
NAFTA regional trading
Personal Development
customer-focused quality school
48. Ensures protection for corporate whistle-blowers
Sarbanes-Oxley Act
Personal Development
Ethics
Product development
49. Can respond quickly to the latest trends.
functional team
synergy
Ethics
organic structures
50. Operate without managers
Balance sheet
Self-directed teams
customer-focused quality school
Henri Fayol