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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Increase productivity and efficiency by reengineering work processes
Frederick Herzberg's two-factor theory
Process-oriented changes
Self-directed teams
kaizen approach
2. Increased productivity - Dont deal with other departments much
work specialization
functional structure
Henri Fayol
have initiative
3. Father of scientific management
functional team
Frederick Taylor
transactional leader
Hawthorne effect
4. Emphasized that organizations establish participation & decision making goals for employees
transactional leader
functional team
Total Quality Management
Mary Parker Follett
5. Includes an employee's salary and benefits
standards
TQM (Total Quality Management)
problem with functional authority
compensation
6. Show an organization's assets at any given point in time
ISO 9000 Certification
Balance sheet
functional team
driver
7. Creation of new products - Improvement of existing products - Alteration of old products
Needs assessment
Product development
organic structures
Collectivism
8. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hawthorne effect
Program Evaluation and Review Technique
Brown v. Board of Education
Referent power
9. Declared racial segregation unconstitutional
Brown v. Board of Education
Motivators
Pygmalion effect
Chester Bernard
10. Focuses on the single best way to perform and manage tasks.
classical school of management
TQM (Total Quality Management)
job enrichment
Payback analysis
11. Constant change
customer-focused quality school
organic structures
Dynamic Environment
Program Evaluation and Review Technique
12. Canada - Mexico - and the United States
kaizen approach
NAFTA regional trading
managers adhere to company policy
classical school of management
13. A force of change directed toward solving a problem.
Payback analysis
driver
Sarbanes-Oxley Act
Balance sheet
14. Framework for the hierarchy of an organization
classical school of management
Needs assessment
organizational chart
Product development
15. Developed the acceptance theory of management
informal organization
Collectivism
Chester Bernard
NAFTA regional trading
16. Composed employees number of hierarchical levels
functional structure
contingency school
functional team
ISO 9000 Certification
17. Ability of a system to total more than the sum of its parts
synergy
Mary Parker Follett
kaizen approach
informal organization
18. Determines which alternative will pay back an initial investment most quickly
Payback analysis
kaizen approach
driver
Smoothing
19. Guidelines to which employees must adhere to ensure the quality of their work
strategic goal
Blake-Mouton managerial grid model
horizontal job loading
standards
20. Can respond quickly to the latest trends.
managers adhere to company policy
functional structure
product champion
organic structures
21. Ascribing one's own ideas or emotions to another
contingency school
Projection
Product development
Needs assessment
22. Individual will act according to what another's expectation of him or her is.
Motivators
Dynamic Environment
Smoothing
Pygmalion effect
23. Provides the employee with increased authority and responsibility
Ethics
organizational chart
job enrichment
Cross-functional teams
24. Do not give positive satisfaction - though dissatisfaction results from their absence
NAFTA regional trading
Hygiene factors
Needs assessment
functional structure
25. Organization-wide - long-term goal devised by a top-level manager.
kaizen approach
functional structure
strategic goal
compensation
26. Individual who promotes the development of an innovative product within an organization
ISO 9000 Certification
Frederick Herzberg's two-factor theory
Sarbanes-Oxley Act
product champion
27. Comprised of experts from various functions
Blake-Mouton managerial grid model
Cross-functional teams
classical school of management
organizational chart
28. Operate without managers
Self-directed teams
contingency school
Cross-functional teams
job enrichment
29. Invested by employees in a leader whom they admire and wish to emulate
Mary Parker Follett
Referent power
Hierarchical authority
reengineering
30. Ambitious and perseverant
have initiative
horizontal job loading
contingency school
Collectivism
31. Plan to make major changes to the processes and culture of an entire organization
Mary Parker Follett
Smoothing
decentralized companies
organizational development
32. Most efficient way of bringing about improvement in quality
driver
reengineering
informal organization
bureaucracy
33. It can defy unity of command.
problem with functional authority
bureaucracy
job enrichment
Personal Development
34. Playing down differences among parties
TQM (Total Quality Management)
Smoothing
Pygmalion effect
managers adhere to company policy
35. Average manager spends the majority of his or her time
driver
job enrichment
Communication
functional team
36. Working toward steady continuous improvement
Program Evaluation and Review Technique
organizational chart
work specialization
kaizen approach
37. Low-level concern with both people and production
managerial roles three categories:
Blake-Mouton managerial grid model
reengineering
Hawthorne effect
38. Creativity - direction - delegation -control - collaboration
organizational development theory
Product development
Pygmalion effect
problem with functional authority
39. Physical support system for the economic activities of a country
quantitative school
infrastructure
leadership
Unions and employers
40. Ability to garner the respect and cooperation of employees to achieve an organization's goals
have initiative
informal organization
NAFTA regional trading
leadership
41. A demonstration of high quality maintenance
Mary Parker Follett
ISO 9000 Certification
Total Quality Management
Cross-functional teams
42. Example of an intrinsic reward
Personal Development
Plessy v. Ferguson
Hawthorne effect
quantitative school
43. Certain factors in the workplace cause job satisfaction & dissatisfaction
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44. First phase of a company training program generally focuses on
Needs assessment
contingency school
strategic goal
Motivators
45. Upholded segregation
Plessy v. Ferguson
product champion
contingency school
decentralized companies
46. Coercive and reward powers
transactional leader
Collectivism
Projection
Brown v. Board of Education
47. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
Self-directed teams
behavioral school
Product development
48. Decisions are more consistent from manager to manager
synergy
managers adhere to company policy
Mary Parker Follett
organizational chart
49. To always be the first one out with the latest and greatest product.
organic structures
infrastructure
transactional leader
differentiation strategy
50. Structure with a number of channels
standards
work specialization
bureaucracy
Brown v. Board of Education
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