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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Low-level concern with both people and production
Hierarchical authority
Blake-Mouton managerial grid model
Unions and employers
Brown v. Board of Education
2. Constant change
classical school of management
Hierarchical authority
Dynamic Environment
standards
3. Creation of new products - Improvement of existing products - Alteration of old products
Product development
functional structure
Operational goals
work specialization
4. Operate without managers
Hygiene factors
problem with functional authority
Self-directed teams
Personal Development
5. To always be the first one out with the latest and greatest product.
Payback analysis
work specialization
differentiation strategy
managers adhere to company policy
6. Ability of a system to total more than the sum of its parts
infrastructure
synergy
centralized organization
Pygmalion effect
7. Average manager spends the majority of his or her time
Hygiene factors
organizational chart
contingency school
Communication
8. Organization-wide - long-term goal devised by a top-level manager.
strategic goal
Collectivism
standards
transactional leader
9. Working toward steady continuous improvement
Balance sheet
kaizen approach
job enrichment
informal organization
10. Canada - Mexico - and the United States
NAFTA regional trading
Unions and employers
classical school of management
Collectivism
11. Extend authority to the lowest possible levels.
differentiation strategy
Balance sheet
decentralized companies
have initiative
12. Guidelines to which employees must adhere to ensure the quality of their work
classical school of management
Hygiene factors
kaizen approach
standards
13. Playing down differences among parties
Frederick Herzberg's two-factor theory
kaizen approach
Smoothing
functional team
14. Certain factors in the workplace cause job satisfaction & dissatisfaction
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15. Coercive and reward powers
organizational development theory
NAFTA regional trading
Tactical goals
transactional leader
16. Upholded segregation
Hierarchical authority
decision tree
transactional leader
Plessy v. Ferguson
17. Do not give positive satisfaction - though dissatisfaction results from their absence
kaizen approach
Pygmalion effect
Hygiene factors
horizontal job loading
18. First phase of a company training program generally focuses on
Needs assessment
informal organization
bureaucracy
horizontal job loading
19. Shows a complete picture of several alternative decision paths
Hygiene factors
Referent power
decision tree
functional team
20. States that each employee must be accountable to one and only one supervisor.
unity of command principle
organic structures
Frederick Taylor
Final step in decision-making process
21. Example of an intrinsic reward
Personal Development
Self-directed teams
driver
unity of command principle
22. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
managerial roles three categories:
quantitative school
compensation
Blake-Mouton managerial grid model
23. Structure with a number of channels
kaizen approach
Hierarchical authority
problem with functional authority
bureaucracy
24. Job enlargement
horizontal job loading
organizational development
Motivators
standards
25. Determines which alternative will pay back an initial investment most quickly
Payback analysis
Process-oriented changes
standards
Mary Parker Follett
26. Provides the employee with increased authority and responsibility
organizational development theory
job enrichment
organizational chart
have initiative
27. Ability to garner the respect and cooperation of employees to achieve an organization's goals
bureaucracy
Cross-functional teams
leadership
quantitative school
28. Developed the acceptance theory of management
kaizen approach
Balance sheet
Program Evaluation and Review Technique
Chester Bernard
29. Ensures protection for corporate whistle-blowers
Sarbanes-Oxley Act
Hierarchical authority
Cross-functional teams
Pygmalion effect
30. Informational - interpersonal - and decisional
managerial roles three categories:
strategic goal
Final step in decision-making process
reengineering
31. A force of change directed toward solving a problem.
organic structures
driver
Sarbanes-Oxley Act
managers adhere to company policy
32. Comprised of experts from various functions
Cross-functional teams
differentiation strategy
Brown v. Board of Education
work specialization
33. Collective bargaining occurs between
horizontal job loading
Unions and employers
Process-oriented changes
organizational development theory
34. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
compensation
standards
decentralized companies
35. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Product development
decentralized companies
centralized organization
Hawthorne effect
36. Plan to make major changes to the processes and culture of an entire organization
functional structure
Product development
organizational development
behavioral school
37. Focuses on the single best way to perform and manage tasks.
Frederick Taylor
Self-directed teams
classical school of management
leadership
38. Implies a focus on all levels and areas of an organization
compensation
unity of command principle
TQM (Total Quality Management)
informal organization
39. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
TQM (Total Quality Management)
Program Evaluation and Review Technique
Sarbanes-Oxley Act
Motivators
40. Includes an employee's salary and benefits
Hierarchical authority
organizational chart
compensation
Motivators
41. Individual will act according to what another's expectation of him or her is.
strategic goal
Pygmalion effect
reengineering
organizational chart
42. Takes a flexible approach to management that depends on a given situation.
Unions and employers
Smoothing
transactional leader
contingency school
43. It can defy unity of command.
Referent power
Frederick Taylor
problem with functional authority
Blake-Mouton managerial grid model
44. Creativity - direction - delegation -control - collaboration
Referent power
organizational development theory
kaizen approach
unity of command principle
45. Most efficient way of bringing about improvement in quality
Blake-Mouton managerial grid model
Final step in decision-making process
centralized organization
reengineering
46. Emphasized that organizations establish participation & decision making goals for employees
have initiative
Program Evaluation and Review Technique
Mary Parker Follett
functional structure
47. Physical support system for the economic activities of a country
infrastructure
Pygmalion effect
product champion
Self-directed teams
48. Can respond quickly to the latest trends.
organizational development theory
Hygiene factors
strategic goal
organic structures
49. Framework for the hierarchy of an organization
driver
behavioral school
Cross-functional teams
organizational chart
50. Father of scientific management
Referent power
Frederick Taylor
Process-oriented changes
Operational goals