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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Informational - interpersonal - and decisional






2. States that each employee must be accountable to one and only one supervisor.






3. Working toward steady continuous improvement






4. First phase of a company training program generally focuses on






5. 14 principles of management






6. Guidelines to which employees must adhere to ensure the quality of their work






7. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






8. Concentrates authority in the upper levels.






9. Ensures protection for corporate whistle-blowers






10. Focuses on the human-based elements of work






11. Ambitious and perseverant






12. Emphasized that organizations establish participation & decision making goals for employees






13. Decisions go through a number of channels before resolution can be reached






14. Do not give positive satisfaction - though dissatisfaction results from their absence






15. Creation of new products - Improvement of existing products - Alteration of old products






16. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






17. Give positive satisfaction






18. Developed the acceptance theory of management






19. Emphasizes personal relationships






20. Most efficient way of bringing about improvement in quality






21. Specific work goals that middle-level managers derive from the broader strategic goals






22. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






23. Organization-wide - long-term goal devised by a top-level manager.






24. Average manager spends the majority of his or her time






25. Provides the employee with increased authority and responsibility






26. Decisions are more consistent from manager to manager






27. Upholded segregation






28. Coercive and reward powers






29. Strives to improve performance to deliver high-quality goods or services






30. A force of change directed toward solving a problem.






31. Implies a focus on all levels and areas of an organization






32. Father of scientific management






33. Extend authority to the lowest possible levels.






34. Framework for the hierarchy of an organization






35. Individual who promotes the development of an innovative product within an organization






36. Example of an intrinsic reward






37. Canada - Mexico - and the United States






38. To always be the first one out with the latest and greatest product.






39. Job enlargement






40. Division of an organization's tasks into separate jobs.






41. Ability of a system to total more than the sum of its parts






42. Operate without managers






43. Broadens the definition of a customer to anyone to whom an employee passes on his product






44. Low-level concern with both people and production






45. Code of organizational conduct that reflects the overall values and principles of a business






46. Determines which alternative will pay back an initial investment most quickly






47. Shows a complete picture of several alternative decision paths






48. Emphasizes an institutional or group focus.






49. Ascribing one's own ideas or emotions to another






50. Collective bargaining occurs between