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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Creativity - direction - delegation -control - collaboration
Ethics
organizational development theory
functional structure
Motivators
2. Do not give positive satisfaction - though dissatisfaction results from their absence
Mary Parker Follett
Hygiene factors
Tactical goals
synergy
3. Individual who promotes the development of an innovative product within an organization
product champion
managerial roles three categories:
Smoothing
driver
4. Average manager spends the majority of his or her time
decision tree
Unions and employers
Communication
standards
5. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
leadership
Mary Parker Follett
Henri Fayol
Operational goals
6. Plan to make major changes to the processes and culture of an entire organization
organizational development
decision tree
synergy
Brown v. Board of Education
7. Father of scientific management
customer-focused quality school
standards
bureaucracy
Frederick Taylor
8. A demonstration of high quality maintenance
ISO 9000 Certification
problem with functional authority
NAFTA regional trading
functional structure
9. Informational - interpersonal - and decisional
organic structures
Referent power
Motivators
managerial roles three categories:
10. Individual will act according to what another's expectation of him or her is.
Frederick Taylor
Pygmalion effect
product champion
Motivators
11. Job enlargement
Product development
horizontal job loading
decentralized companies
transactional leader
12. Collective bargaining occurs between
organic structures
Unions and employers
Chester Bernard
managers adhere to company policy
13. Invested by employees in a leader whom they admire and wish to emulate
Hierarchical authority
Referent power
behavioral school
Motivators
14. Focuses on the human-based elements of work
behavioral school
Tactical goals
functional team
Blake-Mouton managerial grid model
15. Constant change
Cross-functional teams
Dynamic Environment
Henri Fayol
organic structures
16. Show an organization's assets at any given point in time
behavioral school
Balance sheet
Tactical goals
Operational goals
17. Ambitious and perseverant
have initiative
Hawthorne effect
Brown v. Board of Education
Frederick Taylor
18. 14 principles of management
Plessy v. Ferguson
Henri Fayol
centralized organization
Sarbanes-Oxley Act
19. Physical support system for the economic activities of a country
organizational chart
transactional leader
infrastructure
Frederick Herzberg's two-factor theory
20. Structure with a number of channels
Tactical goals
Dynamic Environment
bureaucracy
Referent power
21. Upholded segregation
contingency school
leadership
Plessy v. Ferguson
Program Evaluation and Review Technique
22. Concentrates authority in the upper levels.
managers adhere to company policy
centralized organization
transactional leader
Total Quality Management
23. Ability of a system to total more than the sum of its parts
Henri Fayol
synergy
decision tree
Hawthorne effect
24. Focuses on the single best way to perform and manage tasks.
Brown v. Board of Education
strategic goal
classical school of management
Needs assessment
25. Developed the acceptance theory of management
Frederick Herzberg's two-factor theory
Chester Bernard
organizational development theory
managerial roles three categories:
26. Ascribing one's own ideas or emotions to another
Balance sheet
Frederick Taylor
contingency school
Projection
27. States that each employee must be accountable to one and only one supervisor.
unity of command principle
Cross-functional teams
Operational goals
functional structure
28. Coercive and reward powers
behavioral school
Balance sheet
transactional leader
product champion
29. Playing down differences among parties
Smoothing
organizational chart
classical school of management
have initiative
30. First phase of a company training program generally focuses on
reengineering
Blake-Mouton managerial grid model
customer-focused quality school
Needs assessment
31. Extend authority to the lowest possible levels.
Collectivism
decentralized companies
organizational development
Referent power
32. Emphasized that organizations establish participation & decision making goals for employees
strategic goal
Product development
Referent power
Mary Parker Follett
33. Increased productivity - Dont deal with other departments much
Ethics
product champion
functional structure
centralized organization
34. Implies a focus on all levels and areas of an organization
Brown v. Board of Education
compensation
Sarbanes-Oxley Act
TQM (Total Quality Management)
35. A force of change directed toward solving a problem.
driver
Communication
Payback analysis
managers adhere to company policy
36. Emphasizes personal relationships
Process-oriented changes
Total Quality Management
organizational development
informal organization
37. Framework for the hierarchy of an organization
organizational chart
job enrichment
transactional leader
Program Evaluation and Review Technique
38. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
NAFTA regional trading
functional structure
managerial roles three categories:
39. Establish an evaluation and control system
Final step in decision-making process
Operational goals
Tactical goals
have initiative
40. Example of an intrinsic reward
Henri Fayol
Personal Development
decentralized companies
organizational chart
41. Shows a complete picture of several alternative decision paths
decision tree
Frederick Herzberg's two-factor theory
Blake-Mouton managerial grid model
functional team
42. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
synergy
Motivators
Program Evaluation and Review Technique
Final step in decision-making process
43. Includes an employee's salary and benefits
TQM (Total Quality Management)
problem with functional authority
compensation
driver
44. Declared racial segregation unconstitutional
Brown v. Board of Education
Ethics
Unions and employers
behavioral school
45. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Hygiene factors
quantitative school
strategic goal
Motivators
46. To always be the first one out with the latest and greatest product.
Total Quality Management
Hawthorne effect
differentiation strategy
organizational development
47. Certain factors in the workplace cause job satisfaction & dissatisfaction
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48. Low-level concern with both people and production
leadership
Operational goals
centralized organization
Blake-Mouton managerial grid model
49. Organization-wide - long-term goal devised by a top-level manager.
leadership
contingency school
strategic goal
Frederick Taylor
50. Determines which alternative will pay back an initial investment most quickly
strategic goal
Payback analysis
Personal Development
TQM (Total Quality Management)