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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Sarbanes-Oxley Act
Product development
Hawthorne effect
Plessy v. Ferguson
2. Show an organization's assets at any given point in time
Communication
decision tree
Balance sheet
Plessy v. Ferguson
3. Guidelines to which employees must adhere to ensure the quality of their work
contingency school
Operational goals
standards
Hierarchical authority
4. Upholded segregation
reengineering
organic structures
Program Evaluation and Review Technique
Plessy v. Ferguson
5. First phase of a company training program generally focuses on
Needs assessment
centralized organization
decentralized companies
Program Evaluation and Review Technique
6. Ability of a system to total more than the sum of its parts
synergy
organizational chart
Collectivism
horizontal job loading
7. Specific work goals that middle-level managers derive from the broader strategic goals
Product development
problem with functional authority
behavioral school
Tactical goals
8. Ascribing one's own ideas or emotions to another
Balance sheet
strategic goal
Projection
Pygmalion effect
9. Structure with a number of channels
Ethics
work specialization
decision tree
bureaucracy
10. Constant change
Product development
Dynamic Environment
infrastructure
classical school of management
11. Most efficient way of bringing about improvement in quality
Final step in decision-making process
Cross-functional teams
Henri Fayol
reengineering
12. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
Frederick Herzberg's two-factor theory
functional team
organizational development theory
13. Establish an evaluation and control system
centralized organization
ISO 9000 Certification
Final step in decision-making process
Brown v. Board of Education
14. Physical support system for the economic activities of a country
have initiative
Frederick Herzberg's two-factor theory
Smoothing
infrastructure
15. Focuses on the human-based elements of work
behavioral school
Mary Parker Follett
contingency school
synergy
16. Provides the employee with increased authority and responsibility
behavioral school
Smoothing
quantitative school
job enrichment
17. Father of scientific management
infrastructure
Frederick Taylor
managers adhere to company policy
Total Quality Management
18. Takes a flexible approach to management that depends on a given situation.
TQM (Total Quality Management)
Smoothing
quantitative school
contingency school
19. Implies a focus on all levels and areas of an organization
Pygmalion effect
ISO 9000 Certification
kaizen approach
TQM (Total Quality Management)
20. Working toward steady continuous improvement
leadership
Operational goals
kaizen approach
Henri Fayol
21. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Brown v. Board of Education
Operational goals
centralized organization
job enrichment
22. Ambitious and perseverant
have initiative
Personal Development
Henri Fayol
Payback analysis
23. 14 principles of management
Sarbanes-Oxley Act
organic structures
Hygiene factors
Henri Fayol
24. Ensures protection for corporate whistle-blowers
Sarbanes-Oxley Act
driver
Mary Parker Follett
Dynamic Environment
25. Individual who promotes the development of an innovative product within an organization
driver
transactional leader
managers adhere to company policy
product champion
26. Certain factors in the workplace cause job satisfaction & dissatisfaction
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27. Determines which alternative will pay back an initial investment most quickly
Payback analysis
TQM (Total Quality Management)
Personal Development
Tactical goals
28. Canada - Mexico - and the United States
Projection
Hygiene factors
NAFTA regional trading
Smoothing
29. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Henri Fayol
decision tree
Process-oriented changes
leadership
30. Developed the acceptance theory of management
Payback analysis
Pygmalion effect
ISO 9000 Certification
Chester Bernard
31. To always be the first one out with the latest and greatest product.
Plessy v. Ferguson
differentiation strategy
Final step in decision-making process
product champion
32. Strives to improve performance to deliver high-quality goods or services
Blake-Mouton managerial grid model
Smoothing
Ethics
customer-focused quality school
33. A force of change directed toward solving a problem.
driver
Ethics
strategic goal
compensation
34. Shows a complete picture of several alternative decision paths
problem with functional authority
managerial roles three categories:
Projection
decision tree
35. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
strategic goal
reengineering
synergy
36. Increased productivity - Dont deal with other departments much
Cross-functional teams
Collectivism
functional structure
Henri Fayol
37. Emphasizes personal relationships
Product development
informal organization
synergy
problem with functional authority
38. Focuses on the single best way to perform and manage tasks.
Frederick Taylor
organizational development theory
classical school of management
behavioral school
39. Framework for the hierarchy of an organization
Hygiene factors
organizational development theory
Balance sheet
organizational chart
40. Plan to make major changes to the processes and culture of an entire organization
decision tree
classical school of management
functional structure
organizational development
41. Playing down differences among parties
decision tree
unity of command principle
Smoothing
Operational goals
42. Operate without managers
Communication
product champion
Self-directed teams
informal organization
43. Individual will act according to what another's expectation of him or her is.
Process-oriented changes
managers adhere to company policy
Hawthorne effect
Pygmalion effect
44. States that each employee must be accountable to one and only one supervisor.
unity of command principle
Hygiene factors
kaizen approach
work specialization
45. Can respond quickly to the latest trends.
work specialization
Collectivism
organic structures
standards
46. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
behavioral school
quantitative school
Hygiene factors
managers adhere to company policy
47. Extend authority to the lowest possible levels.
Final step in decision-making process
problem with functional authority
Mary Parker Follett
decentralized companies
48. Division of an organization's tasks into separate jobs.
Henri Fayol
organizational development theory
work specialization
decision tree
49. Concentrates authority in the upper levels.
transactional leader
centralized organization
quantitative school
organizational development theory
50. Creativity - direction - delegation -control - collaboration
compensation
quantitative school
organizational development theory
Frederick Taylor