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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Operate without managers
functional structure
ISO 9000 Certification
Self-directed teams
differentiation strategy
2. To always be the first one out with the latest and greatest product.
organizational development
differentiation strategy
Projection
work specialization
3. Framework for the hierarchy of an organization
Henri Fayol
ISO 9000 Certification
problem with functional authority
organizational chart
4. It can defy unity of command.
Needs assessment
problem with functional authority
organizational chart
Personal Development
5. A demonstration of high quality maintenance
ISO 9000 Certification
Sarbanes-Oxley Act
behavioral school
Ethics
6. Focuses on the human-based elements of work
classical school of management
strategic goal
behavioral school
ISO 9000 Certification
7. A force of change directed toward solving a problem.
driver
strategic goal
Process-oriented changes
Unions and employers
8. Developed the acceptance theory of management
NAFTA regional trading
Frederick Herzberg's two-factor theory
Chester Bernard
Personal Development
9. Comprised of experts from various functions
Cross-functional teams
managers adhere to company policy
reengineering
Process-oriented changes
10. Plan to make major changes to the processes and culture of an entire organization
job enrichment
Balance sheet
Total Quality Management
organizational development
11. Invested by employees in a leader whom they admire and wish to emulate
Referent power
Motivators
Final step in decision-making process
Personal Development
12. Informational - interpersonal - and decisional
job enrichment
Brown v. Board of Education
customer-focused quality school
managerial roles three categories:
13. Includes an employee's salary and benefits
strategic goal
ISO 9000 Certification
Mary Parker Follett
compensation
14. Upholded segregation
Plessy v. Ferguson
classical school of management
TQM (Total Quality Management)
product champion
15. Declared racial segregation unconstitutional
Dynamic Environment
strategic goal
Brown v. Board of Education
decision tree
16. Give positive satisfaction
Pygmalion effect
contingency school
organizational development
Motivators
17. Focuses on the single best way to perform and manage tasks.
Blake-Mouton managerial grid model
Projection
classical school of management
Frederick Taylor
18. Canada - Mexico - and the United States
NAFTA regional trading
compensation
organizational development
Brown v. Board of Education
19. 14 principles of management
Henri Fayol
managers adhere to company policy
decentralized companies
unity of command principle
20. States that each employee must be accountable to one and only one supervisor.
informal organization
unity of command principle
Unions and employers
Referent power
21. First phase of a company training program generally focuses on
centralized organization
Hygiene factors
Needs assessment
transactional leader
22. Low-level concern with both people and production
ISO 9000 Certification
Projection
Henri Fayol
Blake-Mouton managerial grid model
23. Ambitious and perseverant
have initiative
Frederick Herzberg's two-factor theory
synergy
Hygiene factors
24. Playing down differences among parties
organizational development
Smoothing
problem with functional authority
kaizen approach
25. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
Communication
Total Quality Management
Process-oriented changes
26. Broadens the definition of a customer to anyone to whom an employee passes on his product
Total Quality Management
infrastructure
Frederick Taylor
Hawthorne effect
27. Implies a focus on all levels and areas of an organization
organizational chart
TQM (Total Quality Management)
Motivators
Frederick Taylor
28. Increase productivity and efficiency by reengineering work processes
kaizen approach
Smoothing
Payback analysis
Process-oriented changes
29. Takes a flexible approach to management that depends on a given situation.
Referent power
contingency school
organizational development
Process-oriented changes
30. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
organizational development theory
ISO 9000 Certification
Operational goals
contingency school
31. Structure with a number of channels
Needs assessment
unity of command principle
bureaucracy
standards
32. Emphasizes personal relationships
Operational goals
informal organization
standards
Sarbanes-Oxley Act
33. Individual who promotes the development of an innovative product within an organization
Balance sheet
Self-directed teams
product champion
Hawthorne effect
34. Collective bargaining occurs between
leadership
reengineering
Unions and employers
Hygiene factors
35. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
synergy
Program Evaluation and Review Technique
decision tree
TQM (Total Quality Management)
36. Increased productivity - Dont deal with other departments much
Pygmalion effect
functional structure
have initiative
functional team
37. Decisions go through a number of channels before resolution can be reached
managerial roles three categories:
Hierarchical authority
Operational goals
Self-directed teams
38. Individual will act according to what another's expectation of him or her is.
contingency school
Balance sheet
decentralized companies
Pygmalion effect
39. Organization-wide - long-term goal devised by a top-level manager.
Chester Bernard
Communication
strategic goal
managers adhere to company policy
40. Ascribing one's own ideas or emotions to another
functional structure
Projection
Plessy v. Ferguson
Unions and employers
41. Determines which alternative will pay back an initial investment most quickly
Payback analysis
strategic goal
Mary Parker Follett
work specialization
42. Coercive and reward powers
Hierarchical authority
managerial roles three categories:
organizational chart
transactional leader
43. Father of scientific management
Frederick Taylor
managers adhere to company policy
Chester Bernard
Product development
44. Working toward steady continuous improvement
informal organization
kaizen approach
Process-oriented changes
NAFTA regional trading
45. Composed employees number of hierarchical levels
Referent power
Dynamic Environment
reengineering
functional team
46. Extend authority to the lowest possible levels.
Hawthorne effect
standards
functional team
decentralized companies
47. Example of an intrinsic reward
strategic goal
Personal Development
Process-oriented changes
Motivators
48. Show an organization's assets at any given point in time
Blake-Mouton managerial grid model
Balance sheet
work specialization
have initiative
49. Ensures protection for corporate whistle-blowers
organizational development
unity of command principle
Sarbanes-Oxley Act
synergy
50. Emphasizes an institutional or group focus.
Plessy v. Ferguson
Self-directed teams
Collectivism
Dynamic Environment