Test your basic knowledge |

CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Broadens the definition of a customer to anyone to whom an employee passes on his product






2. Ambitious and perseverant






3. Give positive satisfaction






4. Informational - interpersonal - and decisional






5. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






6. Organization-wide - long-term goal devised by a top-level manager.






7. Strives to improve performance to deliver high-quality goods or services






8. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






9. Invested by employees in a leader whom they admire and wish to emulate






10. Ascribing one's own ideas or emotions to another






11. Show an organization's assets at any given point in time






12. A demonstration of high quality maintenance






13. Shows a complete picture of several alternative decision paths






14. Concentrates authority in the upper levels.






15. Declared racial segregation unconstitutional






16. Playing down differences among parties






17. Operate without managers






18. Provides the employee with increased authority and responsibility






19. Individual will act according to what another's expectation of him or her is.






20. Creation of new products - Improvement of existing products - Alteration of old products






21. Working toward steady continuous improvement






22. Extend authority to the lowest possible levels.






23. Emphasized that organizations establish participation & decision making goals for employees






24. Ability of a system to total more than the sum of its parts






25. A force of change directed toward solving a problem.






26. Structure with a number of channels






27. Guidelines to which employees must adhere to ensure the quality of their work






28. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






29. Plan to make major changes to the processes and culture of an entire organization






30. 14 principles of management






31. Ensures protection for corporate whistle-blowers






32. Specific work goals that middle-level managers derive from the broader strategic goals






33. Increase productivity and efficiency by reengineering work processes






34. Canada - Mexico - and the United States






35. Determines which alternative will pay back an initial investment most quickly






36. Focuses on the single best way to perform and manage tasks.






37. Composed employees number of hierarchical levels






38. Low-level concern with both people and production






39. Can respond quickly to the latest trends.






40. Collective bargaining occurs between






41. Division of an organization's tasks into separate jobs.






42. Example of an intrinsic reward






43. Comprised of experts from various functions






44. Creativity - direction - delegation -control - collaboration






45. Ability to garner the respect and cooperation of employees to achieve an organization's goals






46. Implies a focus on all levels and areas of an organization






47. Coercive and reward powers






48. States that each employee must be accountable to one and only one supervisor.






49. It can defy unity of command.






50. Father of scientific management