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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Extend authority to the lowest possible levels.
Hygiene factors
decentralized companies
TQM (Total Quality Management)
synergy
2. Code of organizational conduct that reflects the overall values and principles of a business
behavioral school
Ethics
leadership
Sarbanes-Oxley Act
3. Determines which alternative will pay back an initial investment most quickly
functional team
organizational development theory
Payback analysis
classical school of management
4. Low-level concern with both people and production
product champion
bureaucracy
quantitative school
Blake-Mouton managerial grid model
5. Emphasizes an institutional or group focus.
infrastructure
work specialization
Hierarchical authority
Collectivism
6. Comprised of experts from various functions
Hygiene factors
Cross-functional teams
Hawthorne effect
infrastructure
7. Organization-wide - long-term goal devised by a top-level manager.
Referent power
strategic goal
organizational development
Needs assessment
8. Collective bargaining occurs between
work specialization
Unions and employers
customer-focused quality school
Projection
9. A force of change directed toward solving a problem.
driver
quantitative school
Cross-functional teams
Balance sheet
10. Job enlargement
Pygmalion effect
horizontal job loading
customer-focused quality school
managerial roles three categories:
11. Constant change
Self-directed teams
horizontal job loading
Dynamic Environment
Smoothing
12. Focuses on the single best way to perform and manage tasks.
standards
classical school of management
quantitative school
contingency school
13. First phase of a company training program generally focuses on
Product development
Frederick Herzberg's two-factor theory
contingency school
Needs assessment
14. Focuses on the human-based elements of work
reengineering
behavioral school
Frederick Herzberg's two-factor theory
Brown v. Board of Education
15. Ensures protection for corporate whistle-blowers
functional structure
Sarbanes-Oxley Act
Mary Parker Follett
Self-directed teams
16. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
Motivators
kaizen approach
have initiative
17. Upholded segregation
Plessy v. Ferguson
classical school of management
Product development
Frederick Herzberg's two-factor theory
18. To always be the first one out with the latest and greatest product.
work specialization
Payback analysis
Dynamic Environment
differentiation strategy
19. Implies a focus on all levels and areas of an organization
leadership
contingency school
TQM (Total Quality Management)
strategic goal
20. Creation of new products - Improvement of existing products - Alteration of old products
Product development
organizational development theory
TQM (Total Quality Management)
have initiative
21. Do not give positive satisfaction - though dissatisfaction results from their absence
Unions and employers
Hygiene factors
decision tree
Personal Development
22. Ambitious and perseverant
managers adhere to company policy
Mary Parker Follett
have initiative
organic structures
23. Invested by employees in a leader whom they admire and wish to emulate
Plessy v. Ferguson
organizational development
Referent power
differentiation strategy
24. Average manager spends the majority of his or her time
driver
Henri Fayol
Communication
organizational development theory
25. Creativity - direction - delegation -control - collaboration
Ethics
organizational chart
functional structure
organizational development theory
26. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Hawthorne effect
unity of command principle
infrastructure
Program Evaluation and Review Technique
27. States that each employee must be accountable to one and only one supervisor.
strategic goal
unity of command principle
centralized organization
Henri Fayol
28. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
contingency school
behavioral school
Tactical goals
29. Increased productivity - Dont deal with other departments much
TQM (Total Quality Management)
functional structure
Hygiene factors
organizational development
30. Playing down differences among parties
Smoothing
Projection
product champion
strategic goal
31. Example of an intrinsic reward
organizational development
Personal Development
Balance sheet
Henri Fayol
32. Father of scientific management
Balance sheet
Cross-functional teams
Frederick Taylor
work specialization
33. Decisions are more consistent from manager to manager
Hygiene factors
managers adhere to company policy
bureaucracy
Ethics
34. Ability to garner the respect and cooperation of employees to achieve an organization's goals
Brown v. Board of Education
leadership
Frederick Taylor
Total Quality Management
35. Canada - Mexico - and the United States
organizational chart
NAFTA regional trading
Pygmalion effect
functional structure
36. Declared racial segregation unconstitutional
decentralized companies
Brown v. Board of Education
customer-focused quality school
managerial roles three categories:
37. Ascribing one's own ideas or emotions to another
Projection
kaizen approach
bureaucracy
reengineering
38. Composed employees number of hierarchical levels
quantitative school
kaizen approach
Needs assessment
functional team
39. Specific work goals that middle-level managers derive from the broader strategic goals
decentralized companies
Tactical goals
Collectivism
Frederick Taylor
40. A demonstration of high quality maintenance
leadership
differentiation strategy
decision tree
ISO 9000 Certification
41. Takes a flexible approach to management that depends on a given situation.
transactional leader
contingency school
Sarbanes-Oxley Act
decentralized companies
42. Ability of a system to total more than the sum of its parts
synergy
infrastructure
customer-focused quality school
functional team
43. Division of an organization's tasks into separate jobs.
Dynamic Environment
Total Quality Management
work specialization
Ethics
44. Individual who promotes the development of an innovative product within an organization
product champion
have initiative
standards
horizontal job loading
45. 14 principles of management
Henri Fayol
synergy
unity of command principle
Collectivism
46. Guidelines to which employees must adhere to ensure the quality of their work
standards
Dynamic Environment
product champion
Final step in decision-making process
47. Developed the acceptance theory of management
customer-focused quality school
Sarbanes-Oxley Act
decision tree
Chester Bernard
48. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
unity of command principle
Hawthorne effect
Ethics
quantitative school
49. Concentrates authority in the upper levels.
centralized organization
horizontal job loading
managerial roles three categories:
Ethics
50. Individual will act according to what another's expectation of him or her is.
Program Evaluation and Review Technique
managerial roles three categories:
Pygmalion effect
centralized organization