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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Canada - Mexico - and the United States
contingency school
centralized organization
NAFTA regional trading
behavioral school
2. Creativity - direction - delegation -control - collaboration
organizational development theory
standards
Personal Development
Program Evaluation and Review Technique
3. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
decentralized companies
quantitative school
NAFTA regional trading
Balance sheet
4. Increased productivity - Dont deal with other departments much
customer-focused quality school
kaizen approach
behavioral school
functional structure
5. Informational - interpersonal - and decisional
infrastructure
contingency school
managerial roles three categories:
Chester Bernard
6. Decisions go through a number of channels before resolution can be reached
horizontal job loading
Hierarchical authority
decision tree
behavioral school
7. Framework for the hierarchy of an organization
organizational chart
Smoothing
Payback analysis
strategic goal
8. Ambitious and perseverant
Communication
transactional leader
have initiative
classical school of management
9. Emphasizes personal relationships
problem with functional authority
infrastructure
informal organization
decentralized companies
10. Implies a focus on all levels and areas of an organization
NAFTA regional trading
TQM (Total Quality Management)
Chester Bernard
behavioral school
11. Do not give positive satisfaction - though dissatisfaction results from their absence
Tactical goals
Projection
Frederick Herzberg's two-factor theory
Hygiene factors
12. Ensures protection for corporate whistle-blowers
Personal Development
Sarbanes-Oxley Act
have initiative
Hawthorne effect
13. Increase productivity and efficiency by reengineering work processes
Mary Parker Follett
managers adhere to company policy
Process-oriented changes
classical school of management
14. A force of change directed toward solving a problem.
Hawthorne effect
Motivators
driver
organizational development theory
15. Constant change
standards
Dynamic Environment
Hygiene factors
work specialization
16. Most efficient way of bringing about improvement in quality
Mary Parker Follett
reengineering
Program Evaluation and Review Technique
problem with functional authority
17. A demonstration of high quality maintenance
Brown v. Board of Education
Projection
Total Quality Management
ISO 9000 Certification
18. Structure with a number of channels
classical school of management
bureaucracy
Process-oriented changes
Total Quality Management
19. Takes a flexible approach to management that depends on a given situation.
Henri Fayol
work specialization
contingency school
Blake-Mouton managerial grid model
20. Focuses on the human-based elements of work
behavioral school
Mary Parker Follett
Payback analysis
managerial roles three categories:
21. Strives to improve performance to deliver high-quality goods or services
work specialization
Operational goals
Total Quality Management
customer-focused quality school
22. Individual will act according to what another's expectation of him or her is.
Pygmalion effect
infrastructure
problem with functional authority
Final step in decision-making process
23. Upholded segregation
quantitative school
Plessy v. Ferguson
organizational chart
Sarbanes-Oxley Act
24. Give positive satisfaction
unity of command principle
Motivators
decision tree
problem with functional authority
25. Shows a complete picture of several alternative decision paths
Self-directed teams
decision tree
Product development
Sarbanes-Oxley Act
26. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
strategic goal
horizontal job loading
synergy
27. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
Chester Bernard
managers adhere to company policy
problem with functional authority
28. Average manager spends the majority of his or her time
Communication
organic structures
Hygiene factors
Dynamic Environment
29. Can respond quickly to the latest trends.
Final step in decision-making process
organic structures
Referent power
Collectivism
30. Provides the employee with increased authority and responsibility
Smoothing
organic structures
ISO 9000 Certification
job enrichment
31. Low-level concern with both people and production
informal organization
decision tree
Mary Parker Follett
Blake-Mouton managerial grid model
32. Invested by employees in a leader whom they admire and wish to emulate
quantitative school
Cross-functional teams
reengineering
Referent power
33. Certain factors in the workplace cause job satisfaction & dissatisfaction
34. Plan to make major changes to the processes and culture of an entire organization
Pygmalion effect
organizational development
Cross-functional teams
Referent power
35. To always be the first one out with the latest and greatest product.
differentiation strategy
Payback analysis
Hawthorne effect
Frederick Taylor
36. Emphasizes an institutional or group focus.
Referent power
managers adhere to company policy
Collectivism
unity of command principle
37. Focuses on the single best way to perform and manage tasks.
ISO 9000 Certification
Tactical goals
organizational chart
classical school of management
38. 14 principles of management
Henri Fayol
infrastructure
customer-focused quality school
Operational goals
39. Example of an intrinsic reward
TQM (Total Quality Management)
Unions and employers
classical school of management
Personal Development
40. First phase of a company training program generally focuses on
work specialization
Payback analysis
organizational chart
Needs assessment
41. Ascribing one's own ideas or emotions to another
Product development
standards
Projection
Total Quality Management
42. Job enlargement
Program Evaluation and Review Technique
Product development
Needs assessment
horizontal job loading
43. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hierarchical authority
behavioral school
Hawthorne effect
Balance sheet
44. Show an organization's assets at any given point in time
Balance sheet
managers adhere to company policy
managerial roles three categories:
Brown v. Board of Education
45. Includes an employee's salary and benefits
functional team
compensation
Process-oriented changes
ISO 9000 Certification
46. Operate without managers
managers adhere to company policy
Henri Fayol
strategic goal
Self-directed teams
47. Division of an organization's tasks into separate jobs.
Frederick Herzberg's two-factor theory
work specialization
Henri Fayol
Program Evaluation and Review Technique
48. Father of scientific management
strategic goal
unity of command principle
Frederick Taylor
Hierarchical authority
49. Collective bargaining occurs between
standards
functional structure
Frederick Herzberg's two-factor theory
Unions and employers
50. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
Balance sheet
Total Quality Management
standards