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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Takes a flexible approach to management that depends on a given situation.
contingency school
standards
TQM (Total Quality Management)
NAFTA regional trading
2. Playing down differences among parties
Smoothing
reengineering
work specialization
Hygiene factors
3. Individual who promotes the development of an innovative product within an organization
Unions and employers
Final step in decision-making process
classical school of management
product champion
4. Certain factors in the workplace cause job satisfaction & dissatisfaction
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5. It can defy unity of command.
ISO 9000 Certification
problem with functional authority
Smoothing
Projection
6. Focuses on the human-based elements of work
Smoothing
Unions and employers
Tactical goals
behavioral school
7. Canada - Mexico - and the United States
Mary Parker Follett
Frederick Taylor
NAFTA regional trading
Projection
8. Establish an evaluation and control system
product champion
Final step in decision-making process
work specialization
horizontal job loading
9. A demonstration of high quality maintenance
ISO 9000 Certification
informal organization
decentralized companies
TQM (Total Quality Management)
10. Ascribing one's own ideas or emotions to another
decision tree
unity of command principle
Sarbanes-Oxley Act
Projection
11. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Collectivism
Pygmalion effect
Program Evaluation and Review Technique
Balance sheet
12. Comprised of experts from various functions
infrastructure
Total Quality Management
Cross-functional teams
Referent power
13. Low-level concern with both people and production
Communication
Self-directed teams
Blake-Mouton managerial grid model
problem with functional authority
14. Most efficient way of bringing about improvement in quality
differentiation strategy
Smoothing
driver
reengineering
15. Structure with a number of channels
Program Evaluation and Review Technique
bureaucracy
have initiative
Mary Parker Follett
16. First phase of a company training program generally focuses on
reengineering
Needs assessment
driver
managers adhere to company policy
17. Operate without managers
Communication
Pygmalion effect
Self-directed teams
managers adhere to company policy
18. Organization-wide - long-term goal devised by a top-level manager.
driver
strategic goal
Final step in decision-making process
Program Evaluation and Review Technique
19. Show an organization's assets at any given point in time
Balance sheet
managers adhere to company policy
managerial roles three categories:
Payback analysis
20. Upholded segregation
customer-focused quality school
Pygmalion effect
transactional leader
Plessy v. Ferguson
21. Invested by employees in a leader whom they admire and wish to emulate
managerial roles three categories:
informal organization
Self-directed teams
Referent power
22. Individual will act according to what another's expectation of him or her is.
Tactical goals
ISO 9000 Certification
managerial roles three categories:
Pygmalion effect
23. Decisions are more consistent from manager to manager
job enrichment
Frederick Taylor
organizational development
managers adhere to company policy
24. States that each employee must be accountable to one and only one supervisor.
unity of command principle
Tactical goals
Self-directed teams
Final step in decision-making process
25. Physical support system for the economic activities of a country
Hygiene factors
Chester Bernard
leadership
infrastructure
26. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
reengineering
Hawthorne effect
centralized organization
Communication
27. Shows a complete picture of several alternative decision paths
differentiation strategy
decision tree
transactional leader
organizational development theory
28. Working toward steady continuous improvement
Blake-Mouton managerial grid model
NAFTA regional trading
customer-focused quality school
kaizen approach
29. Code of organizational conduct that reflects the overall values and principles of a business
customer-focused quality school
Smoothing
Frederick Herzberg's two-factor theory
Ethics
30. Average manager spends the majority of his or her time
NAFTA regional trading
Tactical goals
Communication
have initiative
31. Implies a focus on all levels and areas of an organization
functional structure
Balance sheet
Mary Parker Follett
TQM (Total Quality Management)
32. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Projection
TQM (Total Quality Management)
leadership
quantitative school
33. Composed employees number of hierarchical levels
ISO 9000 Certification
functional team
Payback analysis
Collectivism
34. Determines which alternative will pay back an initial investment most quickly
problem with functional authority
Projection
Payback analysis
TQM (Total Quality Management)
35. Includes an employee's salary and benefits
functional team
compensation
functional structure
Pygmalion effect
36. Informational - interpersonal - and decisional
customer-focused quality school
reengineering
Chester Bernard
managerial roles three categories:
37. 14 principles of management
horizontal job loading
Chester Bernard
have initiative
Henri Fayol
38. Creativity - direction - delegation -control - collaboration
organizational development theory
classical school of management
compensation
Chester Bernard
39. Ensures protection for corporate whistle-blowers
functional team
Payback analysis
Sarbanes-Oxley Act
differentiation strategy
40. Plan to make major changes to the processes and culture of an entire organization
organizational development
Frederick Herzberg's two-factor theory
strategic goal
unity of command principle
41. Emphasizes personal relationships
leadership
organic structures
informal organization
decision tree
42. Increased productivity - Dont deal with other departments much
quantitative school
centralized organization
functional structure
Product development
43. Concentrates authority in the upper levels.
unity of command principle
Balance sheet
centralized organization
customer-focused quality school
44. Emphasizes an institutional or group focus.
Plessy v. Ferguson
Collectivism
Unions and employers
Referent power
45. Focuses on the single best way to perform and manage tasks.
classical school of management
Hygiene factors
synergy
Motivators
46. Coercive and reward powers
Mary Parker Follett
contingency school
transactional leader
job enrichment
47. A force of change directed toward solving a problem.
organizational development theory
driver
Self-directed teams
differentiation strategy
48. Ambitious and perseverant
Chester Bernard
Tactical goals
have initiative
Communication
49. Division of an organization's tasks into separate jobs.
Operational goals
work specialization
Process-oriented changes
Balance sheet
50. Developed the acceptance theory of management
Chester Bernard
Referent power
Motivators
Hierarchical authority