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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Emphasized that organizations establish participation & decision making goals for employees
Hierarchical authority
organic structures
Mary Parker Follett
Henri Fayol
2. Ability of a system to total more than the sum of its parts
Collectivism
synergy
customer-focused quality school
compensation
3. Playing down differences among parties
Hierarchical authority
strategic goal
Smoothing
Self-directed teams
4. Physical support system for the economic activities of a country
decentralized companies
Dynamic Environment
infrastructure
managers adhere to company policy
5. Individual will act according to what another's expectation of him or her is.
standards
infrastructure
Pygmalion effect
leadership
6. Provides the employee with increased authority and responsibility
NAFTA regional trading
job enrichment
Pygmalion effect
Final step in decision-making process
7. Comprised of experts from various functions
Cross-functional teams
Pygmalion effect
NAFTA regional trading
Dynamic Environment
8. Increased productivity - Dont deal with other departments much
standards
functional team
Frederick Herzberg's two-factor theory
functional structure
9. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
product champion
Hawthorne effect
Personal Development
10. Individual who promotes the development of an innovative product within an organization
Ethics
product champion
contingency school
managerial roles three categories:
11. States that each employee must be accountable to one and only one supervisor.
Frederick Taylor
Hygiene factors
bureaucracy
unity of command principle
12. Collective bargaining occurs between
Unions and employers
Smoothing
Hawthorne effect
Final step in decision-making process
13. Composed employees number of hierarchical levels
Ethics
functional team
differentiation strategy
have initiative
14. Example of an intrinsic reward
driver
Communication
Frederick Herzberg's two-factor theory
Personal Development
15. Includes an employee's salary and benefits
functional team
managerial roles three categories:
compensation
TQM (Total Quality Management)
16. Show an organization's assets at any given point in time
Operational goals
job enrichment
driver
Balance sheet
17. Working toward steady continuous improvement
Motivators
Henri Fayol
kaizen approach
quantitative school
18. Informational - interpersonal - and decisional
Ethics
transactional leader
managerial roles three categories:
work specialization
19. Specific work goals that middle-level managers derive from the broader strategic goals
strategic goal
Communication
Tactical goals
Hawthorne effect
20. Guidelines to which employees must adhere to ensure the quality of their work
Frederick Herzberg's two-factor theory
standards
problem with functional authority
customer-focused quality school
21. Creation of new products - Improvement of existing products - Alteration of old products
Collectivism
Operational goals
managerial roles three categories:
Product development
22. Low-level concern with both people and production
Collectivism
informal organization
Blake-Mouton managerial grid model
synergy
23. Ascribing one's own ideas or emotions to another
TQM (Total Quality Management)
compensation
Projection
reengineering
24. Developed the acceptance theory of management
horizontal job loading
Chester Bernard
Frederick Taylor
behavioral school
25. Establish an evaluation and control system
Frederick Herzberg's two-factor theory
Chester Bernard
unity of command principle
Final step in decision-making process
26. Average manager spends the majority of his or her time
Communication
kaizen approach
problem with functional authority
transactional leader
27. Do not give positive satisfaction - though dissatisfaction results from their absence
job enrichment
Hygiene factors
Mary Parker Follett
Tactical goals
28. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Personal Development
Projection
Hawthorne effect
Product development
29. Most efficient way of bringing about improvement in quality
Smoothing
Hawthorne effect
reengineering
Projection
30. Increase productivity and efficiency by reengineering work processes
Unions and employers
leadership
quantitative school
Process-oriented changes
31. Ambitious and perseverant
Pygmalion effect
have initiative
Henri Fayol
Operational goals
32. Ability to garner the respect and cooperation of employees to achieve an organization's goals
TQM (Total Quality Management)
have initiative
Program Evaluation and Review Technique
leadership
33. Extend authority to the lowest possible levels.
Self-directed teams
strategic goal
NAFTA regional trading
decentralized companies
34. Shows a complete picture of several alternative decision paths
differentiation strategy
have initiative
Motivators
decision tree
35. Can respond quickly to the latest trends.
Process-oriented changes
unity of command principle
organic structures
Frederick Herzberg's two-factor theory
36. Framework for the hierarchy of an organization
Blake-Mouton managerial grid model
Self-directed teams
organizational chart
Hierarchical authority
37. Constant change
Blake-Mouton managerial grid model
Dynamic Environment
Final step in decision-making process
kaizen approach
38. Creativity - direction - delegation -control - collaboration
organizational development
TQM (Total Quality Management)
organizational chart
organizational development theory
39. First phase of a company training program generally focuses on
decentralized companies
Needs assessment
Henri Fayol
Motivators
40. Emphasizes an institutional or group focus.
Hygiene factors
Collectivism
Henri Fayol
managerial roles three categories:
41. Emphasizes personal relationships
product champion
synergy
decision tree
informal organization
42. Declared racial segregation unconstitutional
unity of command principle
Brown v. Board of Education
Projection
Collectivism
43. Plan to make major changes to the processes and culture of an entire organization
driver
Henri Fayol
organizational development
organizational chart
44. Organization-wide - long-term goal devised by a top-level manager.
Motivators
ISO 9000 Certification
strategic goal
organizational chart
45. Broadens the definition of a customer to anyone to whom an employee passes on his product
TQM (Total Quality Management)
infrastructure
Total Quality Management
Personal Development
46. 14 principles of management
TQM (Total Quality Management)
Henri Fayol
Mary Parker Follett
Chester Bernard
47. Decisions are more consistent from manager to manager
infrastructure
managers adhere to company policy
organizational development
Operational goals
48. Father of scientific management
Chester Bernard
reengineering
Frederick Taylor
contingency school
49. Takes a flexible approach to management that depends on a given situation.
contingency school
synergy
Product development
Hawthorne effect
50. Determines which alternative will pay back an initial investment most quickly
Henri Fayol
Payback analysis
ISO 9000 Certification
decision tree