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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability of a system to total more than the sum of its parts
synergy
Frederick Taylor
Chester Bernard
Mary Parker Follett
2. Comprised of experts from various functions
organizational development theory
Balance sheet
Cross-functional teams
Needs assessment
3. Most efficient way of bringing about improvement in quality
reengineering
leadership
customer-focused quality school
unity of command principle
4. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
functional structure
Final step in decision-making process
Operational goals
Brown v. Board of Education
5. Creation of new products - Improvement of existing products - Alteration of old products
Final step in decision-making process
Product development
Projection
ISO 9000 Certification
6. Ensures protection for corporate whistle-blowers
Hawthorne effect
synergy
organic structures
Sarbanes-Oxley Act
7. Takes a flexible approach to management that depends on a given situation.
driver
contingency school
strategic goal
Payback analysis
8. Invested by employees in a leader whom they admire and wish to emulate
Total Quality Management
Blake-Mouton managerial grid model
transactional leader
Referent power
9. Organization-wide - long-term goal devised by a top-level manager.
Unions and employers
strategic goal
functional structure
Frederick Herzberg's two-factor theory
10. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
bureaucracy
Hawthorne effect
work specialization
reengineering
11. Framework for the hierarchy of an organization
Hygiene factors
organizational chart
ISO 9000 Certification
job enrichment
12. Includes an employee's salary and benefits
informal organization
compensation
Brown v. Board of Education
Operational goals
13. Job enlargement
managers adhere to company policy
horizontal job loading
Process-oriented changes
decentralized companies
14. Composed employees number of hierarchical levels
Dynamic Environment
Motivators
infrastructure
functional team
15. Ascribing one's own ideas or emotions to another
Personal Development
Collectivism
Smoothing
Projection
16. Decisions are more consistent from manager to manager
behavioral school
Hierarchical authority
managers adhere to company policy
Product development
17. A demonstration of high quality maintenance
have initiative
ISO 9000 Certification
Operational goals
classical school of management
18. States that each employee must be accountable to one and only one supervisor.
infrastructure
Balance sheet
have initiative
unity of command principle
19. Individual will act according to what another's expectation of him or her is.
transactional leader
Pygmalion effect
classical school of management
strategic goal
20. Certain factors in the workplace cause job satisfaction & dissatisfaction
21. It can defy unity of command.
synergy
problem with functional authority
Product development
Hierarchical authority
22. Emphasizes an institutional or group focus.
Plessy v. Ferguson
managerial roles three categories:
Collectivism
Personal Development
23. Working toward steady continuous improvement
kaizen approach
Projection
leadership
transactional leader
24. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Self-directed teams
Hawthorne effect
organizational chart
25. Do not give positive satisfaction - though dissatisfaction results from their absence
Collectivism
synergy
Hygiene factors
Hierarchical authority
26. Strives to improve performance to deliver high-quality goods or services
organizational development
customer-focused quality school
ISO 9000 Certification
job enrichment
27. Emphasizes personal relationships
centralized organization
driver
unity of command principle
informal organization
28. 14 principles of management
Henri Fayol
Chester Bernard
standards
contingency school
29. Concentrates authority in the upper levels.
Tactical goals
centralized organization
standards
driver
30. Establish an evaluation and control system
Hierarchical authority
decentralized companies
Final step in decision-making process
unity of command principle
31. Operate without managers
strategic goal
TQM (Total Quality Management)
Self-directed teams
Communication
32. Focuses on the human-based elements of work
organizational chart
Frederick Taylor
behavioral school
Operational goals
33. Structure with a number of channels
compensation
bureaucracy
organizational development
Collectivism
34. Division of an organization's tasks into separate jobs.
Sarbanes-Oxley Act
TQM (Total Quality Management)
Plessy v. Ferguson
work specialization
35. Show an organization's assets at any given point in time
Balance sheet
Self-directed teams
organizational development theory
classical school of management
36. Implies a focus on all levels and areas of an organization
Motivators
TQM (Total Quality Management)
Program Evaluation and Review Technique
driver
37. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
leadership
NAFTA regional trading
Referent power
38. Average manager spends the majority of his or her time
differentiation strategy
Communication
compensation
customer-focused quality school
39. Upholded segregation
organizational development theory
Plessy v. Ferguson
Hawthorne effect
unity of command principle
40. A force of change directed toward solving a problem.
horizontal job loading
driver
classical school of management
bureaucracy
41. Father of scientific management
Mary Parker Follett
synergy
Frederick Taylor
classical school of management
42. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
compensation
Program Evaluation and Review Technique
Product development
Pygmalion effect
43. Individual who promotes the development of an innovative product within an organization
Brown v. Board of Education
Chester Bernard
managers adhere to company policy
product champion
44. Ambitious and perseverant
Henri Fayol
centralized organization
have initiative
customer-focused quality school
45. Guidelines to which employees must adhere to ensure the quality of their work
Process-oriented changes
centralized organization
standards
unity of command principle
46. First phase of a company training program generally focuses on
have initiative
work specialization
problem with functional authority
Needs assessment
47. Specific work goals that middle-level managers derive from the broader strategic goals
synergy
organizational development theory
Tactical goals
Operational goals
48. Increase productivity and efficiency by reengineering work processes
Cross-functional teams
kaizen approach
Process-oriented changes
Personal Development
49. Physical support system for the economic activities of a country
Plessy v. Ferguson
Brown v. Board of Education
centralized organization
infrastructure
50. Developed the acceptance theory of management
Frederick Herzberg's two-factor theory
behavioral school
Process-oriented changes
Chester Bernard