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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Establish an evaluation and control system
horizontal job loading
managerial roles three categories:
TQM (Total Quality Management)
Final step in decision-making process
2. Specific work goals that middle-level managers derive from the broader strategic goals
managers adhere to company policy
Program Evaluation and Review Technique
Tactical goals
Hygiene factors
3. Do not give positive satisfaction - though dissatisfaction results from their absence
Hygiene factors
driver
TQM (Total Quality Management)
ISO 9000 Certification
4. Decisions are more consistent from manager to manager
managers adhere to company policy
transactional leader
Communication
organizational development
5. Framework for the hierarchy of an organization
synergy
quantitative school
organizational chart
Projection
6. Guidelines to which employees must adhere to ensure the quality of their work
bureaucracy
standards
Cross-functional teams
Hygiene factors
7. Canada - Mexico - and the United States
Process-oriented changes
infrastructure
NAFTA regional trading
Referent power
8. First phase of a company training program generally focuses on
Needs assessment
standards
job enrichment
have initiative
9. Playing down differences among parties
Pygmalion effect
Smoothing
behavioral school
decision tree
10. Comprised of experts from various functions
organizational development theory
infrastructure
ISO 9000 Certification
Cross-functional teams
11. Physical support system for the economic activities of a country
infrastructure
Product development
TQM (Total Quality Management)
work specialization
12. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
TQM (Total Quality Management)
contingency school
work specialization
quantitative school
13. Takes a flexible approach to management that depends on a given situation.
decentralized companies
contingency school
Brown v. Board of Education
have initiative
14. To always be the first one out with the latest and greatest product.
contingency school
Henri Fayol
work specialization
differentiation strategy
15. Upholded segregation
Brown v. Board of Education
Program Evaluation and Review Technique
Plessy v. Ferguson
Smoothing
16. Coercive and reward powers
Dynamic Environment
transactional leader
Ethics
kaizen approach
17. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
reengineering
behavioral school
Hawthorne effect
Plessy v. Ferguson
18. Structure with a number of channels
Ethics
reengineering
bureaucracy
decision tree
19. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
standards
Operational goals
Frederick Herzberg's two-factor theory
driver
20. Declared racial segregation unconstitutional
contingency school
informal organization
organizational chart
Brown v. Board of Education
21. Average manager spends the majority of his or her time
standards
Product development
transactional leader
Communication
22. Working toward steady continuous improvement
classical school of management
Communication
differentiation strategy
kaizen approach
23. 14 principles of management
reengineering
Henri Fayol
standards
managers adhere to company policy
24. Individual who promotes the development of an innovative product within an organization
product champion
organizational chart
Operational goals
Hierarchical authority
25. Invested by employees in a leader whom they admire and wish to emulate
organizational development
Referent power
Balance sheet
Operational goals
26. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Needs assessment
Collectivism
Program Evaluation and Review Technique
Brown v. Board of Education
27. Can respond quickly to the latest trends.
infrastructure
Process-oriented changes
transactional leader
organic structures
28. Individual will act according to what another's expectation of him or her is.
organic structures
Total Quality Management
problem with functional authority
Pygmalion effect
29. Operate without managers
compensation
quantitative school
Pygmalion effect
Self-directed teams
30. Creativity - direction - delegation -control - collaboration
Mary Parker Follett
compensation
Ethics
organizational development theory
31. Informational - interpersonal - and decisional
reengineering
Chester Bernard
TQM (Total Quality Management)
managerial roles three categories:
32. Certain factors in the workplace cause job satisfaction & dissatisfaction
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33. Creation of new products - Improvement of existing products - Alteration of old products
TQM (Total Quality Management)
Plessy v. Ferguson
Self-directed teams
Product development
34. Ability of a system to total more than the sum of its parts
synergy
centralized organization
unity of command principle
Process-oriented changes
35. Plan to make major changes to the processes and culture of an entire organization
Smoothing
behavioral school
Self-directed teams
organizational development
36. Example of an intrinsic reward
reengineering
Collectivism
Personal Development
Henri Fayol
37. Increase productivity and efficiency by reengineering work processes
Motivators
Process-oriented changes
unity of command principle
kaizen approach
38. Focuses on the single best way to perform and manage tasks.
Operational goals
Hierarchical authority
reengineering
classical school of management
39. Emphasizes personal relationships
Referent power
reengineering
informal organization
organizational development
40. Father of scientific management
Blake-Mouton managerial grid model
quantitative school
Frederick Taylor
standards
41. Extend authority to the lowest possible levels.
reengineering
classical school of management
decentralized companies
leadership
42. Emphasizes an institutional or group focus.
organizational development
ISO 9000 Certification
Collectivism
Brown v. Board of Education
43. Includes an employee's salary and benefits
Payback analysis
compensation
infrastructure
managers adhere to company policy
44. Ensures protection for corporate whistle-blowers
work specialization
product champion
Sarbanes-Oxley Act
classical school of management
45. Code of organizational conduct that reflects the overall values and principles of a business
Smoothing
Ethics
Cross-functional teams
contingency school
46. Provides the employee with increased authority and responsibility
job enrichment
differentiation strategy
behavioral school
Frederick Herzberg's two-factor theory
47. Ascribing one's own ideas or emotions to another
work specialization
classical school of management
Projection
Hierarchical authority
48. Show an organization's assets at any given point in time
organic structures
have initiative
Balance sheet
Brown v. Board of Education
49. Collective bargaining occurs between
Unions and employers
bureaucracy
Frederick Herzberg's two-factor theory
synergy
50. A force of change directed toward solving a problem.
driver
Blake-Mouton managerial grid model
Personal Development
Cross-functional teams