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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Playing down differences among parties
Smoothing
Projection
organizational development theory
ISO 9000 Certification
2. Creativity - direction - delegation -control - collaboration
functional team
Process-oriented changes
Product development
organizational development theory
3. Organization-wide - long-term goal devised by a top-level manager.
Personal Development
Tactical goals
Hygiene factors
strategic goal
4. Code of organizational conduct that reflects the overall values and principles of a business
Hierarchical authority
leadership
synergy
Ethics
5. Shows a complete picture of several alternative decision paths
decision tree
reengineering
behavioral school
Program Evaluation and Review Technique
6. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Ethics
Hawthorne effect
kaizen approach
leadership
7. Emphasizes an institutional or group focus.
Collectivism
transactional leader
strategic goal
Final step in decision-making process
8. Increased productivity - Dont deal with other departments much
differentiation strategy
transactional leader
Motivators
functional structure
9. Developed the acceptance theory of management
organic structures
job enrichment
Blake-Mouton managerial grid model
Chester Bernard
10. First phase of a company training program generally focuses on
Brown v. Board of Education
Needs assessment
Smoothing
contingency school
11. Physical support system for the economic activities of a country
reengineering
infrastructure
Brown v. Board of Education
work specialization
12. Can respond quickly to the latest trends.
decision tree
Operational goals
organic structures
Dynamic Environment
13. Establish an evaluation and control system
informal organization
Final step in decision-making process
customer-focused quality school
work specialization
14. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
differentiation strategy
Collectivism
Sarbanes-Oxley Act
15. Do not give positive satisfaction - though dissatisfaction results from their absence
Hygiene factors
contingency school
Balance sheet
compensation
16. Decisions are more consistent from manager to manager
Projection
synergy
Frederick Taylor
managers adhere to company policy
17. Collective bargaining occurs between
job enrichment
Unions and employers
Final step in decision-making process
differentiation strategy
18. Constant change
Dynamic Environment
bureaucracy
Payback analysis
Sarbanes-Oxley Act
19. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
differentiation strategy
Operational goals
Needs assessment
Unions and employers
20. Implies a focus on all levels and areas of an organization
synergy
organizational development theory
TQM (Total Quality Management)
leadership
21. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
organizational development
customer-focused quality school
Program Evaluation and Review Technique
Communication
22. Coercive and reward powers
ISO 9000 Certification
Smoothing
transactional leader
Needs assessment
23. Emphasized that organizations establish participation & decision making goals for employees
strategic goal
Mary Parker Follett
Projection
Balance sheet
24. Provides the employee with increased authority and responsibility
job enrichment
Program Evaluation and Review Technique
Tactical goals
Dynamic Environment
25. A force of change directed toward solving a problem.
NAFTA regional trading
driver
informal organization
have initiative
26. Extend authority to the lowest possible levels.
decision tree
Ethics
Communication
decentralized companies
27. States that each employee must be accountable to one and only one supervisor.
horizontal job loading
unity of command principle
Payback analysis
product champion
28. Ambitious and perseverant
have initiative
Personal Development
Hawthorne effect
Cross-functional teams
29. Informational - interpersonal - and decisional
horizontal job loading
informal organization
Cross-functional teams
managerial roles three categories:
30. Structure with a number of channels
managerial roles three categories:
bureaucracy
Henri Fayol
Plessy v. Ferguson
31. Give positive satisfaction
Motivators
centralized organization
informal organization
NAFTA regional trading
32. Strives to improve performance to deliver high-quality goods or services
customer-focused quality school
organizational chart
work specialization
functional structure
33. Framework for the hierarchy of an organization
customer-focused quality school
organizational chart
Hygiene factors
Plessy v. Ferguson
34. Focuses on the human-based elements of work
behavioral school
Process-oriented changes
reengineering
managerial roles three categories:
35. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
have initiative
Total Quality Management
Brown v. Board of Education
36. Low-level concern with both people and production
Chester Bernard
Needs assessment
Blake-Mouton managerial grid model
horizontal job loading
37. Plan to make major changes to the processes and culture of an entire organization
organizational development
Hygiene factors
transactional leader
problem with functional authority
38. Operate without managers
reengineering
classical school of management
problem with functional authority
Self-directed teams
39. Certain factors in the workplace cause job satisfaction & dissatisfaction
40. Individual who promotes the development of an innovative product within an organization
organizational development theory
product champion
Process-oriented changes
bureaucracy
41. Declared racial segregation unconstitutional
Brown v. Board of Education
differentiation strategy
Communication
organic structures
42. Broadens the definition of a customer to anyone to whom an employee passes on his product
Total Quality Management
work specialization
Sarbanes-Oxley Act
functional structure
43. Job enlargement
Smoothing
functional structure
horizontal job loading
Plessy v. Ferguson
44. Division of an organization's tasks into separate jobs.
work specialization
Hygiene factors
Plessy v. Ferguson
Dynamic Environment
45. Increase productivity and efficiency by reengineering work processes
Final step in decision-making process
Ethics
Frederick Herzberg's two-factor theory
Process-oriented changes
46. Most efficient way of bringing about improvement in quality
Collectivism
Balance sheet
Referent power
reengineering
47. It can defy unity of command.
problem with functional authority
horizontal job loading
managers adhere to company policy
Collectivism
48. Guidelines to which employees must adhere to ensure the quality of their work
job enrichment
standards
organizational development
infrastructure
49. Ensures protection for corporate whistle-blowers
Plessy v. Ferguson
leadership
Sarbanes-Oxley Act
Smoothing
50. Emphasizes personal relationships
Frederick Taylor
Brown v. Board of Education
Referent power
informal organization