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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strives to improve performance to deliver high-quality goods or services






2. Decisions are more consistent from manager to manager






3. Guidelines to which employees must adhere to ensure the quality of their work






4. Determines which alternative will pay back an initial investment most quickly






5. Low-level concern with both people and production






6. Declared racial segregation unconstitutional






7. Takes a flexible approach to management that depends on a given situation.






8. Emphasizes an institutional or group focus.






9. Give positive satisfaction






10. Increase productivity and efficiency by reengineering work processes






11. States that each employee must be accountable to one and only one supervisor.






12. Focuses on the single best way to perform and manage tasks.






13. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






14. Playing down differences among parties






15. Can respond quickly to the latest trends.






16. Canada - Mexico - and the United States






17. Emphasizes personal relationships






18. Do not give positive satisfaction - though dissatisfaction results from their absence






19. Average manager spends the majority of his or her time






20. Organization-wide - long-term goal devised by a top-level manager.






21. A force of change directed toward solving a problem.






22. Establish an evaluation and control system






23. Creation of new products - Improvement of existing products - Alteration of old products






24. Ascribing one's own ideas or emotions to another






25. Plan to make major changes to the processes and culture of an entire organization






26. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






27. Ability to garner the respect and cooperation of employees to achieve an organization's goals






28. First phase of a company training program generally focuses on






29. Framework for the hierarchy of an organization






30. Operate without managers






31. Decisions go through a number of channels before resolution can be reached






32. Job enlargement






33. Certain factors in the workplace cause job satisfaction & dissatisfaction

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34. Ensures protection for corporate whistle-blowers






35. Division of an organization's tasks into separate jobs.






36. Coercive and reward powers






37. Developed the acceptance theory of management






38. Increased productivity - Dont deal with other departments much






39. Specific work goals that middle-level managers derive from the broader strategic goals






40. Implies a focus on all levels and areas of an organization






41. Emphasized that organizations establish participation & decision making goals for employees






42. Working toward steady continuous improvement






43. Individual who promotes the development of an innovative product within an organization






44. Creativity - direction - delegation -control - collaboration






45. Concentrates authority in the upper levels.






46. Informational - interpersonal - and decisional






47. Provides the employee with increased authority and responsibility






48. Comprised of experts from various functions






49. It can defy unity of command.






50. Includes an employee's salary and benefits