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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Concentrates authority in the upper levels.
centralized organization
bureaucracy
Blake-Mouton managerial grid model
Hawthorne effect
2. Provides the employee with increased authority and responsibility
strategic goal
Collectivism
ISO 9000 Certification
job enrichment
3. Ability of a system to total more than the sum of its parts
Operational goals
synergy
have initiative
quantitative school
4. Extend authority to the lowest possible levels.
decentralized companies
Mary Parker Follett
ISO 9000 Certification
Chester Bernard
5. Framework for the hierarchy of an organization
Program Evaluation and Review Technique
informal organization
strategic goal
organizational chart
6. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
NAFTA regional trading
Dynamic Environment
Program Evaluation and Review Technique
Self-directed teams
7. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
strategic goal
reengineering
compensation
8. Father of scientific management
Mary Parker Follett
Frederick Taylor
differentiation strategy
Self-directed teams
9. Organization-wide - long-term goal devised by a top-level manager.
strategic goal
Final step in decision-making process
Hygiene factors
work specialization
10. Structure with a number of channels
product champion
bureaucracy
decision tree
managers adhere to company policy
11. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Tactical goals
Smoothing
Operational goals
TQM (Total Quality Management)
12. Plan to make major changes to the processes and culture of an entire organization
organizational development
functional team
TQM (Total Quality Management)
compensation
13. Decisions go through a number of channels before resolution can be reached
organizational chart
TQM (Total Quality Management)
differentiation strategy
Hierarchical authority
14. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
problem with functional authority
Ethics
compensation
15. Increase productivity and efficiency by reengineering work processes
Operational goals
Process-oriented changes
organizational development theory
customer-focused quality school
16. Ensures protection for corporate whistle-blowers
kaizen approach
Sarbanes-Oxley Act
organizational development theory
infrastructure
17. Canada - Mexico - and the United States
Brown v. Board of Education
problem with functional authority
classical school of management
NAFTA regional trading
18. Individual who promotes the development of an innovative product within an organization
differentiation strategy
product champion
Balance sheet
Communication
19. Code of organizational conduct that reflects the overall values and principles of a business
Unions and employers
functional structure
Henri Fayol
Ethics
20. Takes a flexible approach to management that depends on a given situation.
Hygiene factors
Plessy v. Ferguson
kaizen approach
contingency school
21. Determines which alternative will pay back an initial investment most quickly
Payback analysis
behavioral school
Frederick Taylor
Brown v. Board of Education
22. Individual will act according to what another's expectation of him or her is.
functional team
Pygmalion effect
informal organization
Hawthorne effect
23. Low-level concern with both people and production
Blake-Mouton managerial grid model
have initiative
managerial roles three categories:
Brown v. Board of Education
24. A demonstration of high quality maintenance
Sarbanes-Oxley Act
problem with functional authority
ISO 9000 Certification
Henri Fayol
25. Do not give positive satisfaction - though dissatisfaction results from their absence
Pygmalion effect
Chester Bernard
Hygiene factors
transactional leader
26. It can defy unity of command.
differentiation strategy
behavioral school
problem with functional authority
classical school of management
27. Example of an intrinsic reward
Personal Development
Payback analysis
product champion
bureaucracy
28. Emphasizes an institutional or group focus.
Final step in decision-making process
functional team
Collectivism
Hygiene factors
29. Declared racial segregation unconstitutional
Frederick Herzberg's two-factor theory
job enrichment
problem with functional authority
Brown v. Board of Education
30. Certain factors in the workplace cause job satisfaction & dissatisfaction
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31. States that each employee must be accountable to one and only one supervisor.
unity of command principle
horizontal job loading
Cross-functional teams
Hawthorne effect
32. To always be the first one out with the latest and greatest product.
behavioral school
Tactical goals
differentiation strategy
Referent power
33. Constant change
managers adhere to company policy
Dynamic Environment
Hygiene factors
Payback analysis
34. Focuses on the single best way to perform and manage tasks.
centralized organization
Hawthorne effect
classical school of management
reengineering
35. Informational - interpersonal - and decisional
Collectivism
Cross-functional teams
managerial roles three categories:
Pygmalion effect
36. Emphasizes personal relationships
Ethics
Needs assessment
informal organization
Collectivism
37. Decisions are more consistent from manager to manager
NAFTA regional trading
unity of command principle
managers adhere to company policy
functional team
38. Give positive satisfaction
Mary Parker Follett
informal organization
Motivators
Operational goals
39. Broadens the definition of a customer to anyone to whom an employee passes on his product
informal organization
Communication
Total Quality Management
Henri Fayol
40. Invested by employees in a leader whom they admire and wish to emulate
reengineering
Needs assessment
Referent power
TQM (Total Quality Management)
41. Playing down differences among parties
kaizen approach
Smoothing
standards
centralized organization
42. Ascribing one's own ideas or emotions to another
Product development
Projection
Self-directed teams
Hawthorne effect
43. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
organizational development theory
quantitative school
Total Quality Management
Dynamic Environment
44. Shows a complete picture of several alternative decision paths
compensation
contingency school
standards
decision tree
45. Job enlargement
horizontal job loading
standards
bureaucracy
Tactical goals
46. Establish an evaluation and control system
Projection
Dynamic Environment
kaizen approach
Final step in decision-making process
47. Can respond quickly to the latest trends.
product champion
decentralized companies
customer-focused quality school
organic structures
48. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Dynamic Environment
organizational development theory
reengineering
49. Working toward steady continuous improvement
Self-directed teams
kaizen approach
NAFTA regional trading
Hierarchical authority
50. Collective bargaining occurs between
Communication
Needs assessment
Unions and employers
Cross-functional teams