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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. First phase of a company training program generally focuses on






2. Establish an evaluation and control system






3. Coercive and reward powers






4. A demonstration of high quality maintenance






5. Framework for the hierarchy of an organization






6. Collective bargaining occurs between






7. Emphasizes personal relationships






8. Give positive satisfaction






9. Strives to improve performance to deliver high-quality goods or services






10. Emphasizes an institutional or group focus.






11. Code of organizational conduct that reflects the overall values and principles of a business






12. Operate without managers






13. Includes an employee's salary and benefits






14. Increased productivity - Dont deal with other departments much






15. Individual will act according to what another's expectation of him or her is.






16. Most efficient way of bringing about improvement in quality






17. Emphasized that organizations establish participation & decision making goals for employees






18. Certain factors in the workplace cause job satisfaction & dissatisfaction

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19. Job enlargement






20. Increase productivity and efficiency by reengineering work processes






21. Low-level concern with both people and production






22. Concentrates authority in the upper levels.






23. Determines which alternative will pay back an initial investment most quickly






24. To always be the first one out with the latest and greatest product.






25. Individual who promotes the development of an innovative product within an organization






26. Focuses on the human-based elements of work






27. Structure with a number of channels






28. Specific work goals that middle-level managers derive from the broader strategic goals






29. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






30. Guidelines to which employees must adhere to ensure the quality of their work






31. Do not give positive satisfaction - though dissatisfaction results from their absence






32. Broadens the definition of a customer to anyone to whom an employee passes on his product






33. Ability to garner the respect and cooperation of employees to achieve an organization's goals






34. Creativity - direction - delegation -control - collaboration






35. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






36. Ability of a system to total more than the sum of its parts






37. Provides the employee with increased authority and responsibility






38. Average manager spends the majority of his or her time






39. States that each employee must be accountable to one and only one supervisor.






40. Composed employees number of hierarchical levels






41. Upholded segregation






42. A force of change directed toward solving a problem.






43. 14 principles of management






44. Ensures protection for corporate whistle-blowers






45. Constant change






46. Ascribing one's own ideas or emotions to another






47. Canada - Mexico - and the United States






48. Plan to make major changes to the processes and culture of an entire organization






49. Decisions are more consistent from manager to manager






50. Physical support system for the economic activities of a country