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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Invested by employees in a leader whom they admire and wish to emulate
Referent power
differentiation strategy
ISO 9000 Certification
reengineering
2. Low-level concern with both people and production
synergy
Collectivism
Blake-Mouton managerial grid model
Cross-functional teams
3. Emphasized that organizations establish participation & decision making goals for employees
Unions and employers
Mary Parker Follett
functional team
customer-focused quality school
4. Takes a flexible approach to management that depends on a given situation.
Self-directed teams
standards
job enrichment
contingency school
5. Implies a focus on all levels and areas of an organization
Operational goals
TQM (Total Quality Management)
have initiative
Motivators
6. Ability of a system to total more than the sum of its parts
differentiation strategy
synergy
ISO 9000 Certification
organizational development
7. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
horizontal job loading
compensation
Unions and employers
Hawthorne effect
8. Job enlargement
kaizen approach
horizontal job loading
Balance sheet
Payback analysis
9. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
functional team
Needs assessment
organizational chart
Operational goals
10. Do not give positive satisfaction - though dissatisfaction results from their absence
horizontal job loading
Hygiene factors
centralized organization
organizational development theory
11. Most efficient way of bringing about improvement in quality
Communication
reengineering
Hygiene factors
Henri Fayol
12. First phase of a company training program generally focuses on
work specialization
Hawthorne effect
Needs assessment
leadership
13. Composed employees number of hierarchical levels
functional team
Mary Parker Follett
organizational chart
horizontal job loading
14. Ability to garner the respect and cooperation of employees to achieve an organization's goals
contingency school
Cross-functional teams
classical school of management
leadership
15. Operate without managers
Ethics
synergy
Self-directed teams
quantitative school
16. Example of an intrinsic reward
Projection
functional team
Product development
Personal Development
17. Ambitious and perseverant
compensation
have initiative
kaizen approach
strategic goal
18. Determines which alternative will pay back an initial investment most quickly
Payback analysis
Needs assessment
Chester Bernard
Brown v. Board of Education
19. A demonstration of high quality maintenance
have initiative
NAFTA regional trading
ISO 9000 Certification
problem with functional authority
20. Emphasizes an institutional or group focus.
Collectivism
organizational chart
Self-directed teams
synergy
21. Increased productivity - Dont deal with other departments much
customer-focused quality school
functional structure
Henri Fayol
problem with functional authority
22. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
Referent power
Process-oriented changes
Ethics
23. Guidelines to which employees must adhere to ensure the quality of their work
organizational chart
Balance sheet
standards
Frederick Taylor
24. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
Smoothing
differentiation strategy
have initiative
25. Informational - interpersonal - and decisional
NAFTA regional trading
driver
managerial roles three categories:
Referent power
26. Average manager spends the majority of his or her time
horizontal job loading
Ethics
Communication
Mary Parker Follett
27. Strives to improve performance to deliver high-quality goods or services
informal organization
Blake-Mouton managerial grid model
customer-focused quality school
driver
28. Individual who promotes the development of an innovative product within an organization
Dynamic Environment
bureaucracy
reengineering
product champion
29. Shows a complete picture of several alternative decision paths
problem with functional authority
Needs assessment
decision tree
Payback analysis
30. Structure with a number of channels
Total Quality Management
bureaucracy
Dynamic Environment
compensation
31. Framework for the hierarchy of an organization
organizational development theory
infrastructure
Balance sheet
organizational chart
32. 14 principles of management
Blake-Mouton managerial grid model
Henri Fayol
Brown v. Board of Education
decentralized companies
33. Decisions are more consistent from manager to manager
Operational goals
managers adhere to company policy
Henri Fayol
Hygiene factors
34. Extend authority to the lowest possible levels.
Payback analysis
Collectivism
Brown v. Board of Education
decentralized companies
35. It can defy unity of command.
behavioral school
job enrichment
have initiative
problem with functional authority
36. Concentrates authority in the upper levels.
Operational goals
Total Quality Management
Hierarchical authority
centralized organization
37. Creation of new products - Improvement of existing products - Alteration of old products
problem with functional authority
Smoothing
Hawthorne effect
Product development
38. Can respond quickly to the latest trends.
Hygiene factors
organic structures
managers adhere to company policy
Blake-Mouton managerial grid model
39. Ascribing one's own ideas or emotions to another
quantitative school
functional structure
differentiation strategy
Projection
40. Plan to make major changes to the processes and culture of an entire organization
kaizen approach
Smoothing
managerial roles three categories:
organizational development
41. Collective bargaining occurs between
Unions and employers
Collectivism
have initiative
product champion
42. Establish an evaluation and control system
Final step in decision-making process
organizational development theory
customer-focused quality school
Operational goals
43. Emphasizes personal relationships
Frederick Taylor
informal organization
compensation
Payback analysis
44. Give positive satisfaction
Motivators
Operational goals
Pygmalion effect
functional team
45. Provides the employee with increased authority and responsibility
horizontal job loading
Projection
job enrichment
Sarbanes-Oxley Act
46. Constant change
organizational chart
Hierarchical authority
Dynamic Environment
behavioral school
47. Upholded segregation
problem with functional authority
managerial roles three categories:
horizontal job loading
Plessy v. Ferguson
48. Individual will act according to what another's expectation of him or her is.
Payback analysis
Program Evaluation and Review Technique
Pygmalion effect
Cross-functional teams
49. Show an organization's assets at any given point in time
Hawthorne effect
Mary Parker Follett
Balance sheet
informal organization
50. Declared racial segregation unconstitutional
behavioral school
Dynamic Environment
Final step in decision-making process
Brown v. Board of Education