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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Framework for the hierarchy of an organization






2. Most efficient way of bringing about improvement in quality






3. Canada - Mexico - and the United States






4. Example of an intrinsic reward






5. Increase productivity and efficiency by reengineering work processes






6. Organization-wide - long-term goal devised by a top-level manager.






7. Emphasized that organizations establish participation & decision making goals for employees






8. Establish an evaluation and control system






9. Can respond quickly to the latest trends.






10. Structure with a number of channels






11. Emphasizes personal relationships






12. Takes a flexible approach to management that depends on a given situation.






13. Show an organization's assets at any given point in time






14. A force of change directed toward solving a problem.






15. Composed employees number of hierarchical levels






16. Plan to make major changes to the processes and culture of an entire organization






17. Average manager spends the majority of his or her time






18. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






19. Creativity - direction - delegation -control - collaboration






20. Give positive satisfaction






21. Creation of new products - Improvement of existing products - Alteration of old products






22. Extend authority to the lowest possible levels.






23. Informational - interpersonal - and decisional






24. Strives to improve performance to deliver high-quality goods or services






25. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






26. Individual will act according to what another's expectation of him or her is.






27. Decisions are more consistent from manager to manager






28. Playing down differences among parties






29. Guidelines to which employees must adhere to ensure the quality of their work






30. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






31. First phase of a company training program generally focuses on






32. Broadens the definition of a customer to anyone to whom an employee passes on his product






33. Coercive and reward powers






34. Implies a focus on all levels and areas of an organization






35. Do not give positive satisfaction - though dissatisfaction results from their absence






36. 14 principles of management






37. Ensures protection for corporate whistle-blowers






38. Shows a complete picture of several alternative decision paths






39. Concentrates authority in the upper levels.






40. Decisions go through a number of channels before resolution can be reached






41. Collective bargaining occurs between






42. Physical support system for the economic activities of a country






43. It can defy unity of command.






44. States that each employee must be accountable to one and only one supervisor.






45. Focuses on the single best way to perform and manage tasks.






46. Includes an employee's salary and benefits






47. Code of organizational conduct that reflects the overall values and principles of a business






48. Invested by employees in a leader whom they admire and wish to emulate






49. Ascribing one's own ideas or emotions to another






50. A demonstration of high quality maintenance







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