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Test your basic knowledge |
CLEP Intro To Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Emphasized that organizations establish participation & decision making goals for employees
behavioral school
Unions and employers
Blake-Mouton managerial grid model
Mary Parker Follett
2. Division of an organization's tasks into separate jobs.
transactional leader
work specialization
Hygiene factors
Cross-functional teams
3. Example of an intrinsic reward
Personal Development
Product development
Balance sheet
horizontal job loading
4. 14 principles of management
Henri Fayol
Program Evaluation and Review Technique
Chester Bernard
Self-directed teams
5. States that each employee must be accountable to one and only one supervisor.
horizontal job loading
unity of command principle
have initiative
Brown v. Board of Education
6. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
functional team
Hawthorne effect
Cross-functional teams
Hierarchical authority
7. Individual will act according to what another's expectation of him or her is.
Ethics
leadership
Pygmalion effect
Program Evaluation and Review Technique
8. Individual who promotes the development of an innovative product within an organization
centralized organization
product champion
organic structures
strategic goal
9. Developed the acceptance theory of management
Cross-functional teams
Smoothing
Chester Bernard
Operational goals
10. Comprised of experts from various functions
Cross-functional teams
Unions and employers
Hygiene factors
Brown v. Board of Education
11. Can respond quickly to the latest trends.
organic structures
reengineering
strategic goal
classical school of management
12. Includes an employee's salary and benefits
compensation
Needs assessment
Tactical goals
TQM (Total Quality Management)
13. Creativity - direction - delegation -control - collaboration
problem with functional authority
Collectivism
organizational development theory
Blake-Mouton managerial grid model
14. Takes a flexible approach to management that depends on a given situation.
synergy
contingency school
Frederick Taylor
Plessy v. Ferguson
15. Concentrates authority in the upper levels.
Payback analysis
centralized organization
driver
Plessy v. Ferguson
16. Decisions are more consistent from manager to manager
infrastructure
Unions and employers
managers adhere to company policy
kaizen approach
17. Physical support system for the economic activities of a country
work specialization
infrastructure
managers adhere to company policy
decentralized companies
18. Playing down differences among parties
Smoothing
differentiation strategy
driver
functional structure
19. Collective bargaining occurs between
TQM (Total Quality Management)
Unions and employers
Personal Development
behavioral school
20. It can defy unity of command.
customer-focused quality school
Product development
problem with functional authority
decision tree
21. Informational - interpersonal - and decisional
Projection
work specialization
driver
managerial roles three categories:
22. Increased productivity - Dont deal with other departments much
Self-directed teams
Mary Parker Follett
functional structure
Frederick Taylor
23. Organization-wide - long-term goal devised by a top-level manager.
Ethics
unity of command principle
strategic goal
Projection
24. Determines which alternative will pay back an initial investment most quickly
Payback analysis
horizontal job loading
job enrichment
Needs assessment
25. Job enlargement
Self-directed teams
Balance sheet
Unions and employers
horizontal job loading
26. Increase productivity and efficiency by reengineering work processes
strategic goal
Process-oriented changes
reengineering
quantitative school
27. Average manager spends the majority of his or her time
Collectivism
Process-oriented changes
Communication
problem with functional authority
28. Composed employees number of hierarchical levels
Frederick Herzberg's two-factor theory
functional team
Brown v. Board of Education
decision tree
29. Emphasizes personal relationships
infrastructure
Cross-functional teams
informal organization
Final step in decision-making process
30. Provides the employee with increased authority and responsibility
Pygmalion effect
job enrichment
Personal Development
managers adhere to company policy
31. To always be the first one out with the latest and greatest product.
organizational development theory
Collectivism
Frederick Herzberg's two-factor theory
differentiation strategy
32. Ability to garner the respect and cooperation of employees to achieve an organization's goals
product champion
Hierarchical authority
leadership
infrastructure
33. Give positive satisfaction
infrastructure
have initiative
Motivators
Referent power
34. Guidelines to which employees must adhere to ensure the quality of their work
NAFTA regional trading
leadership
Process-oriented changes
standards
35. Ascribing one's own ideas or emotions to another
Final step in decision-making process
Referent power
Projection
organic structures
36. Low-level concern with both people and production
infrastructure
Blake-Mouton managerial grid model
Total Quality Management
Hierarchical authority
37. A force of change directed toward solving a problem.
Self-directed teams
Total Quality Management
Smoothing
driver
38. Emphasizes an institutional or group focus.
Ethics
driver
managers adhere to company policy
Collectivism
39. Focuses on the human-based elements of work
behavioral school
Needs assessment
Process-oriented changes
organizational chart
40. Constant change
organic structures
Communication
Dynamic Environment
infrastructure
41. Shows a complete picture of several alternative decision paths
decision tree
Chester Bernard
compensation
functional structure
42. Canada - Mexico - and the United States
NAFTA regional trading
compensation
Self-directed teams
functional team
43. Creation of new products - Improvement of existing products - Alteration of old products
Mary Parker Follett
Final step in decision-making process
Process-oriented changes
Product development
44. Do not give positive satisfaction - though dissatisfaction results from their absence
Collectivism
Hygiene factors
horizontal job loading
infrastructure
45. Focuses on the single best way to perform and manage tasks.
Product development
classical school of management
Tactical goals
Balance sheet
46. Ambitious and perseverant
Total Quality Management
Chester Bernard
transactional leader
have initiative
47. Ensures protection for corporate whistle-blowers
functional team
Tactical goals
Sarbanes-Oxley Act
Collectivism
48. Ability of a system to total more than the sum of its parts
synergy
Cross-functional teams
Sarbanes-Oxley Act
customer-focused quality school
49. Father of scientific management
organizational chart
Frederick Taylor
functional team
Motivators
50. Framework for the hierarchy of an organization
Program Evaluation and Review Technique
Needs assessment
contingency school
organizational chart
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