Test your basic knowledge |

CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Guidelines to which employees must adhere to ensure the quality of their work






2. Focuses on the single best way to perform and manage tasks.






3. Declared racial segregation unconstitutional






4. Give positive satisfaction






5. Ensures protection for corporate whistle-blowers






6. Increase productivity and efficiency by reengineering work processes






7. Decisions go through a number of channels before resolution can be reached






8. Average manager spends the majority of his or her time






9. Creativity - direction - delegation -control - collaboration






10. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






11. Takes a flexible approach to management that depends on a given situation.






12. Individual will act according to what another's expectation of him or her is.






13. Provides the employee with increased authority and responsibility






14. Specific work goals that middle-level managers derive from the broader strategic goals






15. Example of an intrinsic reward






16. Ambitious and perseverant






17. Focuses on the human-based elements of work






18. Framework for the hierarchy of an organization






19. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied






20. Composed employees number of hierarchical levels






21. To always be the first one out with the latest and greatest product.






22. Can respond quickly to the latest trends.






23. Certain factors in the workplace cause job satisfaction & dissatisfaction

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24. Emphasized that organizations establish participation & decision making goals for employees






25. Operate without managers






26. Code of organizational conduct that reflects the overall values and principles of a business






27. Show an organization's assets at any given point in time






28. Broadens the definition of a customer to anyone to whom an employee passes on his product






29. Emphasizes an institutional or group focus.






30. Increased productivity - Dont deal with other departments much






31. Strives to improve performance to deliver high-quality goods or services






32. Establish an evaluation and control system






33. Comprised of experts from various functions






34. Creation of new products - Improvement of existing products - Alteration of old products






35. Collective bargaining occurs between






36. Father of scientific management






37. Most efficient way of bringing about improvement in quality






38. Extend authority to the lowest possible levels.






39. Decisions are more consistent from manager to manager






40. Canada - Mexico - and the United States






41. Low-level concern with both people and production






42. States that each employee must be accountable to one and only one supervisor.






43. Concentrates authority in the upper levels.






44. Physical support system for the economic activities of a country






45. Do not give positive satisfaction - though dissatisfaction results from their absence






46. Individual who promotes the development of an innovative product within an organization






47. Ability to garner the respect and cooperation of employees to achieve an organization's goals






48. A demonstration of high quality maintenance






49. It can defy unity of command.






50. Implies a focus on all levels and areas of an organization