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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ability of a system to total more than the sum of its parts
quantitative school
problem with functional authority
synergy
Plessy v. Ferguson
2. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Collectivism
Referent power
Hawthorne effect
3. Emphasizes an institutional or group focus.
Personal Development
Projection
Collectivism
compensation
4. Increase productivity and efficiency by reengineering work processes
managerial roles three categories:
customer-focused quality school
Process-oriented changes
Chester Bernard
5. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
Unions and employers
functional team
Referent power
6. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
horizontal job loading
quantitative school
strategic goal
contingency school
7. A demonstration of high quality maintenance
Smoothing
TQM (Total Quality Management)
Pygmalion effect
ISO 9000 Certification
8. Specific work goals that middle-level managers derive from the broader strategic goals
Pygmalion effect
classical school of management
Tactical goals
have initiative
9. Give positive satisfaction
Motivators
Product development
Pygmalion effect
strategic goal
10. Composed employees number of hierarchical levels
Chester Bernard
Henri Fayol
functional team
Frederick Herzberg's two-factor theory
11. Individual who promotes the development of an innovative product within an organization
Frederick Herzberg's two-factor theory
product champion
kaizen approach
Cross-functional teams
12. Ambitious and perseverant
organic structures
Dynamic Environment
have initiative
Balance sheet
13. Declared racial segregation unconstitutional
Payback analysis
Chester Bernard
strategic goal
Brown v. Board of Education
14. Increased productivity - Dont deal with other departments much
functional structure
Hygiene factors
horizontal job loading
Personal Development
15. Average manager spends the majority of his or her time
unity of command principle
Referent power
Blake-Mouton managerial grid model
Communication
16. Collective bargaining occurs between
standards
Operational goals
Unions and employers
decentralized companies
17. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
Dynamic Environment
unity of command principle
functional team
18. Show an organization's assets at any given point in time
contingency school
Balance sheet
managers adhere to company policy
Dynamic Environment
19. States that each employee must be accountable to one and only one supervisor.
Sarbanes-Oxley Act
bureaucracy
unity of command principle
functional team
20. Playing down differences among parties
Frederick Taylor
Plessy v. Ferguson
Smoothing
Communication
21. First phase of a company training program generally focuses on
Self-directed teams
compensation
Needs assessment
Chester Bernard
22. Individual will act according to what another's expectation of him or her is.
Program Evaluation and Review Technique
leadership
Pygmalion effect
Mary Parker Follett
23. Physical support system for the economic activities of a country
Payback analysis
infrastructure
Tactical goals
contingency school
24. Father of scientific management
Henri Fayol
functional team
Frederick Taylor
decision tree
25. Ascribing one's own ideas or emotions to another
Projection
driver
Hawthorne effect
Referent power
26. Creativity - direction - delegation -control - collaboration
organizational development
classical school of management
managerial roles three categories:
organizational development theory
27. Canada - Mexico - and the United States
NAFTA regional trading
Program Evaluation and Review Technique
Hawthorne effect
Projection
28. Example of an intrinsic reward
NAFTA regional trading
Operational goals
kaizen approach
Personal Development
29. Provides the employee with increased authority and responsibility
informal organization
contingency school
job enrichment
Plessy v. Ferguson
30. A force of change directed toward solving a problem.
Projection
driver
compensation
Collectivism
31. 14 principles of management
decision tree
Henri Fayol
Frederick Herzberg's two-factor theory
standards
32. Organization-wide - long-term goal devised by a top-level manager.
Product development
strategic goal
have initiative
functional structure
33. Ensures protection for corporate whistle-blowers
Unions and employers
Sarbanes-Oxley Act
organizational development theory
strategic goal
34. Plan to make major changes to the processes and culture of an entire organization
organizational development
kaizen approach
Collectivism
Tactical goals
35. Framework for the hierarchy of an organization
Process-oriented changes
organizational chart
Total Quality Management
NAFTA regional trading
36. Invested by employees in a leader whom they admire and wish to emulate
Referent power
Personal Development
unity of command principle
bureaucracy
37. Focuses on the single best way to perform and manage tasks.
standards
classical school of management
Tactical goals
Smoothing
38. Operate without managers
Self-directed teams
Ethics
compensation
unity of command principle
39. Code of organizational conduct that reflects the overall values and principles of a business
contingency school
classical school of management
Ethics
Cross-functional teams
40. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hawthorne effect
work specialization
organic structures
managers adhere to company policy
41. Focuses on the human-based elements of work
synergy
Pygmalion effect
behavioral school
organic structures
42. To always be the first one out with the latest and greatest product.
differentiation strategy
Motivators
functional team
compensation
43. Informational - interpersonal - and decisional
leadership
Mary Parker Follett
TQM (Total Quality Management)
managerial roles three categories:
44. Emphasizes personal relationships
Cross-functional teams
leadership
informal organization
ISO 9000 Certification
45. Guidelines to which employees must adhere to ensure the quality of their work
contingency school
Collectivism
standards
kaizen approach
46. It can defy unity of command.
quantitative school
problem with functional authority
functional team
Sarbanes-Oxley Act
47. Certain factors in the workplace cause job satisfaction & dissatisfaction
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48. Structure with a number of channels
Chester Bernard
Plessy v. Ferguson
bureaucracy
Pygmalion effect
49. Developed the acceptance theory of management
classical school of management
Chester Bernard
Plessy v. Ferguson
Cross-functional teams
50. Can respond quickly to the latest trends.
Pygmalion effect
Process-oriented changes
organic structures
organizational chart
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