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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Division of an organization's tasks into separate jobs.
Brown v. Board of Education
Mary Parker Follett
Collectivism
work specialization
2. Extend authority to the lowest possible levels.
contingency school
Cross-functional teams
decentralized companies
organizational chart
3. Constant change
Dynamic Environment
Tactical goals
centralized organization
functional team
4. Working toward steady continuous improvement
Balance sheet
behavioral school
kaizen approach
classical school of management
5. Ascribing one's own ideas or emotions to another
Projection
bureaucracy
horizontal job loading
leadership
6. Declared racial segregation unconstitutional
Brown v. Board of Education
strategic goal
quantitative school
Program Evaluation and Review Technique
7. Certain factors in the workplace cause job satisfaction & dissatisfaction
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8. Comprised of experts from various functions
problem with functional authority
Hawthorne effect
Cross-functional teams
unity of command principle
9. Concentrates authority in the upper levels.
Self-directed teams
informal organization
synergy
centralized organization
10. Focuses on the human-based elements of work
leadership
behavioral school
managerial roles three categories:
Smoothing
11. Structure with a number of channels
driver
Brown v. Board of Education
Referent power
bureaucracy
12. Emphasizes an institutional or group focus.
strategic goal
job enrichment
decision tree
Collectivism
13. Code of organizational conduct that reflects the overall values and principles of a business
Ethics
Tactical goals
standards
Hierarchical authority
14. Invested by employees in a leader whom they admire and wish to emulate
Referent power
organic structures
Projection
managers adhere to company policy
15. Example of an intrinsic reward
Referent power
kaizen approach
Personal Development
infrastructure
16. Father of scientific management
Hierarchical authority
Ethics
Frederick Taylor
Unions and employers
17. Most efficient way of bringing about improvement in quality
work specialization
Referent power
reengineering
Brown v. Board of Education
18. Takes a flexible approach to management that depends on a given situation.
Tactical goals
Personal Development
contingency school
functional team
19. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Total Quality Management
leadership
Program Evaluation and Review Technique
Collectivism
20. Implies a focus on all levels and areas of an organization
managers adhere to company policy
leadership
TQM (Total Quality Management)
Program Evaluation and Review Technique
21. Decisions are more consistent from manager to manager
Hawthorne effect
managers adhere to company policy
TQM (Total Quality Management)
Self-directed teams
22. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
bureaucracy
Blake-Mouton managerial grid model
Needs assessment
quantitative school
23. First phase of a company training program generally focuses on
Needs assessment
organizational chart
Tactical goals
Hygiene factors
24. Provides the employee with increased authority and responsibility
Unions and employers
horizontal job loading
job enrichment
Communication
25. States that each employee must be accountable to one and only one supervisor.
managerial roles three categories:
leadership
unity of command principle
Collectivism
26. Strives to improve performance to deliver high-quality goods or services
decentralized companies
Sarbanes-Oxley Act
classical school of management
customer-focused quality school
27. Includes an employee's salary and benefits
Smoothing
compensation
driver
Chester Bernard
28. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
quantitative school
Frederick Taylor
Operational goals
infrastructure
29. Canada - Mexico - and the United States
Henri Fayol
Chester Bernard
Balance sheet
NAFTA regional trading
30. To always be the first one out with the latest and greatest product.
customer-focused quality school
leadership
functional team
differentiation strategy
31. Framework for the hierarchy of an organization
organizational development
organizational development theory
organizational chart
job enrichment
32. Organization-wide - long-term goal devised by a top-level manager.
strategic goal
informal organization
organic structures
Cross-functional teams
33. Average manager spends the majority of his or her time
Referent power
Tactical goals
behavioral school
Communication
34. Show an organization's assets at any given point in time
TQM (Total Quality Management)
Referent power
functional team
Balance sheet
35. A force of change directed toward solving a problem.
Referent power
Cross-functional teams
Plessy v. Ferguson
driver
36. Individual who promotes the development of an innovative product within an organization
Unions and employers
product champion
Hygiene factors
decentralized companies
37. Establish an evaluation and control system
horizontal job loading
Dynamic Environment
Final step in decision-making process
classical school of management
38. It can defy unity of command.
have initiative
problem with functional authority
Smoothing
job enrichment
39. Give positive satisfaction
Henri Fayol
Motivators
decision tree
Cross-functional teams
40. Do not give positive satisfaction - though dissatisfaction results from their absence
TQM (Total Quality Management)
Hygiene factors
Communication
centralized organization
41. Broadens the definition of a customer to anyone to whom an employee passes on his product
organizational development
have initiative
Smoothing
Total Quality Management
42. Emphasizes personal relationships
informal organization
Balance sheet
functional structure
Ethics
43. Guidelines to which employees must adhere to ensure the quality of their work
behavioral school
Payback analysis
Blake-Mouton managerial grid model
standards
44. Determines which alternative will pay back an initial investment most quickly
Payback analysis
organizational development theory
Final step in decision-making process
managers adhere to company policy
45. Emphasized that organizations establish participation & decision making goals for employees
Motivators
Mary Parker Follett
infrastructure
behavioral school
46. Ensures protection for corporate whistle-blowers
Collectivism
Payback analysis
Sarbanes-Oxley Act
Communication
47. Increased productivity - Dont deal with other departments much
organizational development theory
functional structure
Motivators
organizational development
48. Job enlargement
differentiation strategy
Operational goals
horizontal job loading
Unions and employers
49. Shows a complete picture of several alternative decision paths
TQM (Total Quality Management)
functional structure
organizational chart
decision tree
50. Creation of new products - Improvement of existing products - Alteration of old products
Cross-functional teams
functional structure
Product development
Self-directed teams
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