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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Determines which alternative will pay back an initial investment most quickly
Payback analysis
classical school of management
standards
Cross-functional teams
2. Strives to improve performance to deliver high-quality goods or services
customer-focused quality school
Hierarchical authority
Tactical goals
Total Quality Management
3. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
Cross-functional teams
differentiation strategy
unity of command principle
4. Ability of a system to total more than the sum of its parts
synergy
decision tree
Cross-functional teams
Dynamic Environment
5. States that each employee must be accountable to one and only one supervisor.
informal organization
unity of command principle
standards
problem with functional authority
6. Code of organizational conduct that reflects the overall values and principles of a business
Ethics
Smoothing
Product development
compensation
7. Can respond quickly to the latest trends.
kaizen approach
organic structures
Motivators
customer-focused quality school
8. Organization-wide - long-term goal devised by a top-level manager.
Frederick Herzberg's two-factor theory
Communication
product champion
strategic goal
9. Specific work goals that middle-level managers derive from the broader strategic goals
transactional leader
Tactical goals
compensation
Dynamic Environment
10. Focuses on the single best way to perform and manage tasks.
Hierarchical authority
centralized organization
organizational development theory
classical school of management
11. Decisions are more consistent from manager to manager
Plessy v. Ferguson
horizontal job loading
managers adhere to company policy
Hawthorne effect
12. Working toward steady continuous improvement
Chester Bernard
organizational chart
kaizen approach
quantitative school
13. Composed employees number of hierarchical levels
functional team
Chester Bernard
managerial roles three categories:
organic structures
14. Physical support system for the economic activities of a country
Personal Development
Ethics
infrastructure
Frederick Herzberg's two-factor theory
15. Father of scientific management
Tactical goals
Frederick Taylor
Sarbanes-Oxley Act
managerial roles three categories:
16. Operate without managers
Self-directed teams
organizational development theory
Total Quality Management
infrastructure
17. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
strategic goal
unity of command principle
Operational goals
Program Evaluation and Review Technique
18. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
transactional leader
NAFTA regional trading
quantitative school
Smoothing
19. Increased productivity - Dont deal with other departments much
horizontal job loading
classical school of management
Cross-functional teams
functional structure
20. Example of an intrinsic reward
kaizen approach
Personal Development
reengineering
standards
21. Do not give positive satisfaction - though dissatisfaction results from their absence
Motivators
Product development
Hygiene factors
Final step in decision-making process
22. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Hawthorne effect
managers adhere to company policy
organic structures
Balance sheet
23. Includes an employee's salary and benefits
have initiative
compensation
Total Quality Management
organizational chart
24. Individual will act according to what another's expectation of him or her is.
informal organization
Pygmalion effect
Program Evaluation and Review Technique
Self-directed teams
25. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
quantitative school
synergy
Hawthorne effect
26. Comprised of experts from various functions
Motivators
Cross-functional teams
contingency school
standards
27. Show an organization's assets at any given point in time
Balance sheet
bureaucracy
Dynamic Environment
Henri Fayol
28. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Hawthorne effect
Self-directed teams
Communication
Program Evaluation and Review Technique
29. Creativity - direction - delegation -control - collaboration
contingency school
Projection
organizational development theory
Hygiene factors
30. Implies a focus on all levels and areas of an organization
Chester Bernard
TQM (Total Quality Management)
organizational development
strategic goal
31. Most efficient way of bringing about improvement in quality
Brown v. Board of Education
organizational development
ISO 9000 Certification
reengineering
32. Low-level concern with both people and production
Sarbanes-Oxley Act
Blake-Mouton managerial grid model
organizational development theory
reengineering
33. Division of an organization's tasks into separate jobs.
ISO 9000 Certification
differentiation strategy
transactional leader
work specialization
34. A force of change directed toward solving a problem.
Payback analysis
work specialization
driver
Chester Bernard
35. First phase of a company training program generally focuses on
Balance sheet
Hawthorne effect
Frederick Taylor
Needs assessment
36. 14 principles of management
Unions and employers
bureaucracy
Henri Fayol
organizational chart
37. To always be the first one out with the latest and greatest product.
customer-focused quality school
differentiation strategy
Motivators
Program Evaluation and Review Technique
38. Informational - interpersonal - and decisional
Projection
Ethics
Frederick Herzberg's two-factor theory
managerial roles three categories:
39. Average manager spends the majority of his or her time
Communication
kaizen approach
strategic goal
work specialization
40. Playing down differences among parties
Smoothing
Brown v. Board of Education
compensation
Blake-Mouton managerial grid model
41. Concentrates authority in the upper levels.
Process-oriented changes
centralized organization
Tactical goals
have initiative
42. Upholded segregation
Smoothing
organizational development theory
organic structures
Plessy v. Ferguson
43. Guidelines to which employees must adhere to ensure the quality of their work
Frederick Herzberg's two-factor theory
reengineering
have initiative
standards
44. Shows a complete picture of several alternative decision paths
Communication
decision tree
Referent power
problem with functional authority
45. Declared racial segregation unconstitutional
Plessy v. Ferguson
Total Quality Management
Brown v. Board of Education
Collectivism
46. Broadens the definition of a customer to anyone to whom an employee passes on his product
Payback analysis
Total Quality Management
driver
Communication
47. Developed the acceptance theory of management
Ethics
Final step in decision-making process
Chester Bernard
organic structures
48. Extend authority to the lowest possible levels.
Hierarchical authority
Projection
decentralized companies
Operational goals
49. Framework for the hierarchy of an organization
horizontal job loading
functional team
decentralized companies
organizational chart
50. Focuses on the human-based elements of work
behavioral school
Tactical goals
product champion
Pygmalion effect