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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A demonstration of high quality maintenance






2. Playing down differences among parties






3. Establish an evaluation and control system






4. Strives to improve performance to deliver high-quality goods or services






5. Emphasizes personal relationships






6. Informational - interpersonal - and decisional






7. Ability to garner the respect and cooperation of employees to achieve an organization's goals






8. Organization-wide - long-term goal devised by a top-level manager.






9. Includes an employee's salary and benefits






10. Individual who promotes the development of an innovative product within an organization






11. States that each employee must be accountable to one and only one supervisor.






12. Focuses on the single best way to perform and manage tasks.






13. Developed the acceptance theory of management






14. Ability of a system to total more than the sum of its parts






15. Ensures protection for corporate whistle-blowers






16. Declared racial segregation unconstitutional






17. Framework for the hierarchy of an organization






18. Structure with a number of channels






19. Plan to make major changes to the processes and culture of an entire organization






20. Broadens the definition of a customer to anyone to whom an employee passes on his product






21. Creation of new products - Improvement of existing products - Alteration of old products






22. Determines which alternative will pay back an initial investment most quickly






23. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






24. Extend authority to the lowest possible levels.






25. Invested by employees in a leader whom they admire and wish to emulate






26. Can respond quickly to the latest trends.






27. Canada - Mexico - and the United States






28. Coercive and reward powers






29. Shows a complete picture of several alternative decision paths






30. Average manager spends the majority of his or her time






31. Upholded segregation






32. Specific work goals that middle-level managers derive from the broader strategic goals






33. Ambitious and perseverant






34. Collective bargaining occurs between






35. Composed employees number of hierarchical levels






36. Give positive satisfaction






37. Individual will act according to what another's expectation of him or her is.






38. Provides the employee with increased authority and responsibility






39. Working toward steady continuous improvement






40. Division of an organization's tasks into separate jobs.






41. Increase productivity and efficiency by reengineering work processes






42. 14 principles of management






43. Do not give positive satisfaction - though dissatisfaction results from their absence






44. Decisions go through a number of channels before resolution can be reached






45. Creativity - direction - delegation -control - collaboration






46. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






47. Example of an intrinsic reward






48. Constant change






49. Code of organizational conduct that reflects the overall values and principles of a business






50. Most efficient way of bringing about improvement in quality