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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shows a complete picture of several alternative decision paths
decision tree
functional team
Needs assessment
NAFTA regional trading
2. Can respond quickly to the latest trends.
driver
ISO 9000 Certification
job enrichment
organic structures
3. Ensures protection for corporate whistle-blowers
Sarbanes-Oxley Act
Operational goals
problem with functional authority
NAFTA regional trading
4. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
organic structures
have initiative
Unions and employers
5. Low-level concern with both people and production
Communication
Process-oriented changes
Blake-Mouton managerial grid model
Operational goals
6. Extend authority to the lowest possible levels.
leadership
Smoothing
decentralized companies
Process-oriented changes
7. A demonstration of high quality maintenance
work specialization
infrastructure
ISO 9000 Certification
Brown v. Board of Education
8. Individual who promotes the development of an innovative product within an organization
functional team
Cross-functional teams
TQM (Total Quality Management)
product champion
9. Do not give positive satisfaction - though dissatisfaction results from their absence
bureaucracy
Referent power
Mary Parker Follett
Hygiene factors
10. Specific work goals that middle-level managers derive from the broader strategic goals
Tactical goals
Brown v. Board of Education
Collectivism
Unions and employers
11. Working toward steady continuous improvement
Process-oriented changes
Communication
kaizen approach
Final step in decision-making process
12. Plan to make major changes to the processes and culture of an entire organization
organizational development
standards
contingency school
horizontal job loading
13. Emphasizes an institutional or group focus.
Collectivism
reengineering
Self-directed teams
functional structure
14. Creation of new products - Improvement of existing products - Alteration of old products
job enrichment
Pygmalion effect
informal organization
Product development
15. Invested by employees in a leader whom they admire and wish to emulate
Motivators
standards
Referent power
horizontal job loading
16. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
customer-focused quality school
informal organization
reengineering
17. Increased productivity - Dont deal with other departments much
classical school of management
centralized organization
functional structure
product champion
18. Physical support system for the economic activities of a country
behavioral school
decision tree
reengineering
infrastructure
19. Job enlargement
Frederick Taylor
Balance sheet
organizational development
horizontal job loading
20. Takes a flexible approach to management that depends on a given situation.
Ethics
TQM (Total Quality Management)
quantitative school
contingency school
21. Ascribing one's own ideas or emotions to another
Cross-functional teams
Projection
ISO 9000 Certification
unity of command principle
22. First phase of a company training program generally focuses on
Mary Parker Follett
Projection
Cross-functional teams
Needs assessment
23. Ambitious and perseverant
infrastructure
TQM (Total Quality Management)
Ethics
have initiative
24. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
decision tree
Smoothing
quantitative school
Hierarchical authority
25. Father of scientific management
Sarbanes-Oxley Act
Plessy v. Ferguson
Frederick Taylor
Dynamic Environment
26. Collective bargaining occurs between
Blake-Mouton managerial grid model
Unions and employers
synergy
Henri Fayol
27. Organization-wide - long-term goal devised by a top-level manager.
ISO 9000 Certification
strategic goal
Dynamic Environment
Pygmalion effect
28. It can defy unity of command.
Brown v. Board of Education
Ethics
problem with functional authority
compensation
29. Framework for the hierarchy of an organization
horizontal job loading
job enrichment
organizational development theory
organizational chart
30. Coercive and reward powers
transactional leader
contingency school
reengineering
Collectivism
31. Strives to improve performance to deliver high-quality goods or services
Hygiene factors
Operational goals
customer-focused quality school
Ethics
32. Guidelines to which employees must adhere to ensure the quality of their work
centralized organization
functional team
standards
Hygiene factors
33. Division of an organization's tasks into separate jobs.
work specialization
customer-focused quality school
functional team
functional structure
34. Focuses on the human-based elements of work
Tactical goals
reengineering
Hawthorne effect
behavioral school
35. Concentrates authority in the upper levels.
centralized organization
Product development
driver
work specialization
36. Average manager spends the majority of his or her time
Tactical goals
TQM (Total Quality Management)
Communication
Final step in decision-making process
37. Declared racial segregation unconstitutional
Operational goals
Brown v. Board of Education
contingency school
Referent power
38. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
unity of command principle
standards
Self-directed teams
39. Broadens the definition of a customer to anyone to whom an employee passes on his product
bureaucracy
Communication
Mary Parker Follett
Total Quality Management
40. Comprised of experts from various functions
synergy
product champion
Cross-functional teams
contingency school
41. Most efficient way of bringing about improvement in quality
reengineering
Communication
managerial roles three categories:
synergy
42. Structure with a number of channels
Process-oriented changes
TQM (Total Quality Management)
bureaucracy
Sarbanes-Oxley Act
43. Creativity - direction - delegation -control - collaboration
synergy
Blake-Mouton managerial grid model
organizational development theory
Unions and employers
44. Decisions go through a number of channels before resolution can be reached
Hierarchical authority
TQM (Total Quality Management)
centralized organization
Sarbanes-Oxley Act
45. Includes an employee's salary and benefits
bureaucracy
Motivators
compensation
Henri Fayol
46. Constant change
Dynamic Environment
Program Evaluation and Review Technique
organizational development
bureaucracy
47. To always be the first one out with the latest and greatest product.
Blake-Mouton managerial grid model
Personal Development
differentiation strategy
contingency school
48. Individual will act according to what another's expectation of him or her is.
Pygmalion effect
Operational goals
contingency school
Plessy v. Ferguson
49. A force of change directed toward solving a problem.
Smoothing
informal organization
driver
Blake-Mouton managerial grid model
50. Decisions are more consistent from manager to manager
Projection
centralized organization
Cross-functional teams
managers adhere to company policy