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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Coercive and reward powers
transactional leader
functional structure
product champion
Product development
2. A demonstration of high quality maintenance
bureaucracy
ISO 9000 Certification
informal organization
compensation
3. Father of scientific management
ISO 9000 Certification
Frederick Taylor
Henri Fayol
functional team
4. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
Chester Bernard
Operational goals
Hawthorne effect
Projection
5. Playing down differences among parties
standards
Motivators
Smoothing
compensation
6. Organization-wide - long-term goal devised by a top-level manager.
Tactical goals
TQM (Total Quality Management)
Collectivism
strategic goal
7. Determines which alternative will pay back an initial investment most quickly
customer-focused quality school
synergy
Ethics
Payback analysis
8. It can defy unity of command.
horizontal job loading
Total Quality Management
problem with functional authority
Brown v. Board of Education
9. Show an organization's assets at any given point in time
functional structure
Balance sheet
have initiative
unity of command principle
10. Implies a focus on all levels and areas of an organization
Payback analysis
Communication
TQM (Total Quality Management)
organizational development
11. States that each employee must be accountable to one and only one supervisor.
decision tree
unity of command principle
ISO 9000 Certification
job enrichment
12. Focuses on the single best way to perform and manage tasks.
decision tree
behavioral school
Product development
classical school of management
13. Creativity - direction - delegation -control - collaboration
Pygmalion effect
centralized organization
standards
organizational development theory
14. Certain factors in the workplace cause job satisfaction & dissatisfaction
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15. Framework for the hierarchy of an organization
Pygmalion effect
Plessy v. Ferguson
decision tree
organizational chart
16. Takes a flexible approach to management that depends on a given situation.
classical school of management
Chester Bernard
bureaucracy
contingency school
17. Comprised of experts from various functions
Hygiene factors
Pygmalion effect
behavioral school
Cross-functional teams
18. A force of change directed toward solving a problem.
functional team
organizational chart
NAFTA regional trading
driver
19. First phase of a company training program generally focuses on
Needs assessment
unity of command principle
driver
Communication
20. Operate without managers
decision tree
Program Evaluation and Review Technique
Self-directed teams
Payback analysis
21. Average manager spends the majority of his or her time
NAFTA regional trading
Blake-Mouton managerial grid model
Projection
Communication
22. Can respond quickly to the latest trends.
Sarbanes-Oxley Act
infrastructure
job enrichment
organic structures
23. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Unions and employers
Plessy v. Ferguson
Cross-functional teams
24. Individual who promotes the development of an innovative product within an organization
product champion
horizontal job loading
Henri Fayol
Brown v. Board of Education
25. Extend authority to the lowest possible levels.
Product development
decentralized companies
product champion
Sarbanes-Oxley Act
26. Individual will act according to what another's expectation of him or her is.
organic structures
managers adhere to company policy
Pygmalion effect
Sarbanes-Oxley Act
27. Increased productivity - Dont deal with other departments much
job enrichment
horizontal job loading
Mary Parker Follett
functional structure
28. Decisions go through a number of channels before resolution can be reached
Hawthorne effect
Dynamic Environment
Hierarchical authority
differentiation strategy
29. Low-level concern with both people and production
quantitative school
organizational chart
problem with functional authority
Blake-Mouton managerial grid model
30. Division of an organization's tasks into separate jobs.
work specialization
behavioral school
horizontal job loading
Product development
31. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
Balance sheet
Motivators
Communication
32. Give positive satisfaction
ISO 9000 Certification
Cross-functional teams
centralized organization
Motivators
33. To always be the first one out with the latest and greatest product.
managers adhere to company policy
differentiation strategy
Sarbanes-Oxley Act
Plessy v. Ferguson
34. Plan to make major changes to the processes and culture of an entire organization
decentralized companies
Personal Development
Hawthorne effect
organizational development
35. Developed the acceptance theory of management
Program Evaluation and Review Technique
organizational development
classical school of management
Chester Bernard
36. Example of an intrinsic reward
transactional leader
Self-directed teams
Personal Development
functional structure
37. Shows a complete picture of several alternative decision paths
unity of command principle
decision tree
organizational development theory
Process-oriented changes
38. Canada - Mexico - and the United States
Sarbanes-Oxley Act
Operational goals
NAFTA regional trading
Product development
39. Upholded segregation
Plessy v. Ferguson
Dynamic Environment
managerial roles three categories:
Chester Bernard
40. Constant change
compensation
horizontal job loading
Dynamic Environment
Ethics
41. Do not give positive satisfaction - though dissatisfaction results from their absence
compensation
Hygiene factors
Tactical goals
organizational development theory
42. Most efficient way of bringing about improvement in quality
reengineering
bureaucracy
job enrichment
Motivators
43. Declared racial segregation unconstitutional
Brown v. Board of Education
Needs assessment
NAFTA regional trading
decision tree
44. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
job enrichment
Hygiene factors
quantitative school
decentralized companies
45. Ambitious and perseverant
quantitative school
Sarbanes-Oxley Act
transactional leader
have initiative
46. Establish an evaluation and control system
Blake-Mouton managerial grid model
Final step in decision-making process
Operational goals
Program Evaluation and Review Technique
47. Decisions are more consistent from manager to manager
managers adhere to company policy
Personal Development
Needs assessment
Dynamic Environment
48. Creation of new products - Improvement of existing products - Alteration of old products
work specialization
Needs assessment
Product development
product champion
49. Ability of a system to total more than the sum of its parts
synergy
Balance sheet
Personal Development
have initiative
50. Working toward steady continuous improvement
Balance sheet
differentiation strategy
infrastructure
kaizen approach