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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Invested by employees in a leader whom they admire and wish to emulate
Referent power
Ethics
Cross-functional teams
Plessy v. Ferguson
2. It can defy unity of command.
Blake-Mouton managerial grid model
problem with functional authority
Balance sheet
Mary Parker Follett
3. Establish an evaluation and control system
Chester Bernard
classical school of management
Operational goals
Final step in decision-making process
4. Can respond quickly to the latest trends.
organic structures
decentralized companies
Mary Parker Follett
differentiation strategy
5. Ability of a system to total more than the sum of its parts
unity of command principle
product champion
Brown v. Board of Education
synergy
6. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Plessy v. Ferguson
Program Evaluation and Review Technique
Collectivism
behavioral school
7. Certain factors in the workplace cause job satisfaction & dissatisfaction
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8. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
driver
Tactical goals
organizational chart
9. Focuses on the human-based elements of work
Final step in decision-making process
TQM (Total Quality Management)
Operational goals
behavioral school
10. Physical support system for the economic activities of a country
Product development
Operational goals
compensation
infrastructure
11. Playing down differences among parties
problem with functional authority
differentiation strategy
Hierarchical authority
Smoothing
12. Individual will act according to what another's expectation of him or her is.
bureaucracy
organizational development
Product development
Pygmalion effect
13. Idea that subjects of an experiment alter their behavior in response to the fact that they are being studied
NAFTA regional trading
Pygmalion effect
Mary Parker Follett
Hawthorne effect
14. Includes an employee's salary and benefits
Frederick Herzberg's two-factor theory
transactional leader
job enrichment
compensation
15. Most efficient way of bringing about improvement in quality
synergy
Brown v. Board of Education
reengineering
organizational development theory
16. Declared racial segregation unconstitutional
Pygmalion effect
Final step in decision-making process
Brown v. Board of Education
transactional leader
17. Plan to make major changes to the processes and culture of an entire organization
managerial roles three categories:
organizational development
Brown v. Board of Education
Motivators
18. Specific work goals that middle-level managers derive from the broader strategic goals
managerial roles three categories:
customer-focused quality school
Tactical goals
decision tree
19. Upholded segregation
Plessy v. Ferguson
Self-directed teams
standards
bureaucracy
20. Job enlargement
leadership
differentiation strategy
Personal Development
horizontal job loading
21. Ascribing one's own ideas or emotions to another
problem with functional authority
Projection
functional structure
managers adhere to company policy
22. Creation of new products - Improvement of existing products - Alteration of old products
driver
functional structure
Hierarchical authority
Product development
23. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Communication
have initiative
quantitative school
informal organization
24. Average manager spends the majority of his or her time
managers adhere to company policy
have initiative
Referent power
Communication
25. Increased productivity - Dont deal with other departments much
functional structure
Smoothing
Unions and employers
Needs assessment
26. Informational - interpersonal - and decisional
managerial roles three categories:
organizational development theory
Sarbanes-Oxley Act
problem with functional authority
27. Emphasized that organizations establish participation & decision making goals for employees
transactional leader
Mary Parker Follett
compensation
Sarbanes-Oxley Act
28. Constant change
decision tree
Hierarchical authority
Dynamic Environment
organizational chart
29. Comprised of experts from various functions
Cross-functional teams
centralized organization
Communication
Balance sheet
30. To always be the first one out with the latest and greatest product.
functional structure
differentiation strategy
Smoothing
have initiative
31. Do not give positive satisfaction - though dissatisfaction results from their absence
problem with functional authority
Tactical goals
Hygiene factors
Henri Fayol
32. Extend authority to the lowest possible levels.
Smoothing
decentralized companies
ISO 9000 Certification
Collectivism
33. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Ethics
Program Evaluation and Review Technique
Unions and employers
34. Operate without managers
Self-directed teams
Payback analysis
Personal Development
leadership
35. Canada - Mexico - and the United States
NAFTA regional trading
Total Quality Management
Needs assessment
Self-directed teams
36. Organization-wide - long-term goal devised by a top-level manager.
classical school of management
product champion
strategic goal
Process-oriented changes
37. Determines which alternative will pay back an initial investment most quickly
behavioral school
Payback analysis
Hawthorne effect
Process-oriented changes
38. Coercive and reward powers
Communication
transactional leader
Sarbanes-Oxley Act
Payback analysis
39. Ensures protection for corporate whistle-blowers
managerial roles three categories:
Sarbanes-Oxley Act
product champion
behavioral school
40. Shows a complete picture of several alternative decision paths
decision tree
unity of command principle
synergy
Operational goals
41. Give positive satisfaction
Motivators
organizational development theory
Projection
strategic goal
42. Decisions are more consistent from manager to manager
managers adhere to company policy
leadership
contingency school
organizational development theory
43. Collective bargaining occurs between
managers adhere to company policy
decision tree
Unions and employers
have initiative
44. Focuses on the single best way to perform and manage tasks.
functional structure
classical school of management
Ethics
Smoothing
45. Father of scientific management
differentiation strategy
bureaucracy
Frederick Taylor
organizational development theory
46. Implies a focus on all levels and areas of an organization
Chester Bernard
standards
TQM (Total Quality Management)
functional team
47. Guidelines to which employees must adhere to ensure the quality of their work
Hierarchical authority
standards
managerial roles three categories:
Pygmalion effect
48. Division of an organization's tasks into separate jobs.
Motivators
work specialization
ISO 9000 Certification
TQM (Total Quality Management)
49. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Operational goals
contingency school
Hierarchical authority
managerial roles three categories:
50. Show an organization's assets at any given point in time
Blake-Mouton managerial grid model
Balance sheet
Operational goals
decentralized companies