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Test your basic knowledge |
CLEP Intro To Management
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Canada - Mexico - and the United States
job enrichment
product champion
have initiative
NAFTA regional trading
2. Working toward steady continuous improvement
Operational goals
Frederick Taylor
decision tree
kaizen approach
3. Developed the acceptance theory of management
Chester Bernard
quantitative school
Ethics
Process-oriented changes
4. Takes a flexible approach to management that depends on a given situation.
informal organization
horizontal job loading
Dynamic Environment
contingency school
5. States that each employee must be accountable to one and only one supervisor.
unity of command principle
Personal Development
organic structures
Tactical goals
6. Establish an evaluation and control system
Final step in decision-making process
customer-focused quality school
problem with functional authority
Collectivism
7. Structure with a number of channels
Operational goals
customer-focused quality school
horizontal job loading
bureaucracy
8. Emphasizes an institutional or group focus.
organizational development theory
Collectivism
Dynamic Environment
Hygiene factors
9. Comprised of experts from various functions
Blake-Mouton managerial grid model
Balance sheet
driver
Cross-functional teams
10. First phase of a company training program generally focuses on
Ethics
Pygmalion effect
decentralized companies
Needs assessment
11. Upholded segregation
Hierarchical authority
Plessy v. Ferguson
kaizen approach
NAFTA regional trading
12. To always be the first one out with the latest and greatest product.
have initiative
organizational development theory
Ethics
differentiation strategy
13. A force of change directed toward solving a problem.
unity of command principle
driver
Smoothing
decision tree
14. Most efficient way of bringing about improvement in quality
Program Evaluation and Review Technique
Cross-functional teams
Henri Fayol
reengineering
15. Low-level concern with both people and production
Blake-Mouton managerial grid model
problem with functional authority
Brown v. Board of Education
Frederick Taylor
16. Ambitious and perseverant
Chester Bernard
reengineering
have initiative
leadership
17. Informational - interpersonal - and decisional
work specialization
Product development
customer-focused quality school
managerial roles three categories:
18. Increase productivity and efficiency by reengineering work processes
Process-oriented changes
product champion
quantitative school
Dynamic Environment
19. Creativity - direction - delegation -control - collaboration
Motivators
organizational development theory
transactional leader
Hygiene factors
20. Ascribing one's own ideas or emotions to another
Projection
TQM (Total Quality Management)
Balance sheet
kaizen approach
21. Show an organization's assets at any given point in time
Balance sheet
Referent power
synergy
Frederick Herzberg's two-factor theory
22. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
Communication
Smoothing
Brown v. Board of Education
23. Job enlargement
unity of command principle
horizontal job loading
quantitative school
functional structure
24. Ensures protection for corporate whistle-blowers
Ethics
Sarbanes-Oxley Act
Operational goals
NAFTA regional trading
25. Coercive and reward powers
Chester Bernard
Balance sheet
have initiative
transactional leader
26. Declared racial segregation unconstitutional
infrastructure
Brown v. Board of Education
horizontal job loading
synergy
27. Average manager spends the majority of his or her time
organizational development
horizontal job loading
functional team
Communication
28. Strives to improve performance to deliver high-quality goods or services
problem with functional authority
customer-focused quality school
contingency school
driver
29. Shows a complete picture of several alternative decision paths
Brown v. Board of Education
differentiation strategy
Collectivism
decision tree
30. Physical support system for the economic activities of a country
organic structures
Dynamic Environment
Personal Development
infrastructure
31. Individual who promotes the development of an innovative product within an organization
product champion
kaizen approach
contingency school
Personal Development
32. Division of an organization's tasks into separate jobs.
work specialization
Smoothing
functional structure
Dynamic Environment
33. Focuses on the single best way to perform and manage tasks.
classical school of management
Program Evaluation and Review Technique
Needs assessment
standards
34. Determines which alternative will pay back an initial investment most quickly
Payback analysis
reengineering
strategic goal
leadership
35. Playing down differences among parties
unity of command principle
Henri Fayol
Smoothing
Frederick Taylor
36. Can respond quickly to the latest trends.
Dynamic Environment
product champion
organic structures
Unions and employers
37. Give positive satisfaction
Smoothing
strategic goal
transactional leader
Motivators
38. Decisions go through a number of channels before resolution can be reached
differentiation strategy
decision tree
Hierarchical authority
Final step in decision-making process
39. Emphasizes personal relationships
centralized organization
Ethics
unity of command principle
informal organization
40. Ability of a system to total more than the sum of its parts
Blake-Mouton managerial grid model
Personal Development
synergy
TQM (Total Quality Management)
41. Code of organizational conduct that reflects the overall values and principles of a business
Blake-Mouton managerial grid model
driver
Total Quality Management
Ethics
42. Concentrates authority in the upper levels.
Smoothing
kaizen approach
centralized organization
Hygiene factors
43. Emphasized that organizations establish participation & decision making goals for employees
Mary Parker Follett
bureaucracy
contingency school
Personal Development
44. Framework for the hierarchy of an organization
organizational development
reengineering
organizational chart
informal organization
45. Do not give positive satisfaction - though dissatisfaction results from their absence
Cross-functional teams
Hygiene factors
contingency school
Balance sheet
46. Example of an intrinsic reward
customer-focused quality school
Personal Development
Frederick Herzberg's two-factor theory
infrastructure
47. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
standards
transactional leader
unity of command principle
48. Plan to make major changes to the processes and culture of an entire organization
managerial roles three categories:
Final step in decision-making process
unity of command principle
organizational development
49. Composed employees number of hierarchical levels
Needs assessment
Hygiene factors
organizational chart
functional team
50. It can defy unity of command.
problem with functional authority
Motivators
organizational development
Ethics
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