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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
Dynamic Environment
Final step in decision-making process
classical school of management
quantitative school
2. Creation of new products - Improvement of existing products - Alteration of old products
organizational development theory
Plessy v. Ferguson
compensation
Product development
3. Composed employees number of hierarchical levels
have initiative
classical school of management
functional team
transactional leader
4. A force of change directed toward solving a problem.
managers adhere to company policy
Total Quality Management
infrastructure
driver
5. Concentrates authority in the upper levels.
Cross-functional teams
Collectivism
Hawthorne effect
centralized organization
6. Includes an employee's salary and benefits
reengineering
Projection
compensation
Chester Bernard
7. Operate without managers
Unions and employers
Self-directed teams
compensation
Frederick Herzberg's two-factor theory
8. Invested by employees in a leader whom they admire and wish to emulate
problem with functional authority
Referent power
strategic goal
Product development
9. Emphasizes personal relationships
Balance sheet
Brown v. Board of Education
horizontal job loading
informal organization
10. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Program Evaluation and Review Technique
work specialization
Hygiene factors
Product development
11. Focuses on the single best way to perform and manage tasks.
behavioral school
organizational development theory
informal organization
classical school of management
12. Most efficient way of bringing about improvement in quality
Ethics
infrastructure
Frederick Herzberg's two-factor theory
reengineering
13. Extend authority to the lowest possible levels.
Hierarchical authority
work specialization
decentralized companies
Frederick Herzberg's two-factor theory
14. Increase productivity and efficiency by reengineering work processes
Product development
Process-oriented changes
behavioral school
compensation
15. A demonstration of high quality maintenance
reengineering
ISO 9000 Certification
kaizen approach
organizational development
16. Give positive satisfaction
Referent power
Motivators
Pygmalion effect
Chester Bernard
17. Structure with a number of channels
functional structure
problem with functional authority
Process-oriented changes
bureaucracy
18. Code of organizational conduct that reflects the overall values and principles of a business
strategic goal
Sarbanes-Oxley Act
leadership
Ethics
19. Plan to make major changes to the processes and culture of an entire organization
centralized organization
organizational development
organic structures
organizational chart
20. 14 principles of management
functional structure
Operational goals
Henri Fayol
managerial roles three categories:
21. States that each employee must be accountable to one and only one supervisor.
driver
unity of command principle
Dynamic Environment
infrastructure
22. Declared racial segregation unconstitutional
Self-directed teams
Product development
Brown v. Board of Education
transactional leader
23. First phase of a company training program generally focuses on
Smoothing
Mary Parker Follett
Needs assessment
Operational goals
24. Establish an evaluation and control system
managerial roles three categories:
Final step in decision-making process
quantitative school
managers adhere to company policy
25. Division of an organization's tasks into separate jobs.
Pygmalion effect
work specialization
transactional leader
ISO 9000 Certification
26. Creativity - direction - delegation -control - collaboration
reengineering
Program Evaluation and Review Technique
differentiation strategy
organizational development theory
27. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
job enrichment
infrastructure
Operational goals
Payback analysis
28. Guidelines to which employees must adhere to ensure the quality of their work
organizational development theory
quantitative school
standards
Plessy v. Ferguson
29. Developed the acceptance theory of management
differentiation strategy
informal organization
Ethics
Chester Bernard
30. Shows a complete picture of several alternative decision paths
behavioral school
standards
decision tree
problem with functional authority
31. Strives to improve performance to deliver high-quality goods or services
horizontal job loading
Personal Development
customer-focused quality school
informal organization
32. Collective bargaining occurs between
behavioral school
Operational goals
centralized organization
Unions and employers
33. Ability of a system to total more than the sum of its parts
Projection
synergy
product champion
Final step in decision-making process
34. Example of an intrinsic reward
TQM (Total Quality Management)
Smoothing
Total Quality Management
Personal Development
35. Canada - Mexico - and the United States
contingency school
job enrichment
NAFTA regional trading
classical school of management
36. Physical support system for the economic activities of a country
leadership
Mary Parker Follett
infrastructure
TQM (Total Quality Management)
37. Decisions are more consistent from manager to manager
Personal Development
managers adhere to company policy
bureaucracy
TQM (Total Quality Management)
38. Can respond quickly to the latest trends.
Motivators
Hawthorne effect
horizontal job loading
organic structures
39. Increased productivity - Dont deal with other departments much
have initiative
Frederick Herzberg's two-factor theory
functional structure
Henri Fayol
40. Emphasizes an institutional or group focus.
Chester Bernard
Collectivism
Referent power
organizational development
41. Focuses on the human-based elements of work
behavioral school
Pygmalion effect
Brown v. Board of Education
Collectivism
42. Determines which alternative will pay back an initial investment most quickly
standards
compensation
Payback analysis
Final step in decision-making process
43. Individual who promotes the development of an innovative product within an organization
organic structures
product champion
Henri Fayol
Needs assessment
44. Job enlargement
Personal Development
functional team
horizontal job loading
customer-focused quality school
45. Individual will act according to what another's expectation of him or her is.
classical school of management
Pygmalion effect
transactional leader
behavioral school
46. Specific work goals that middle-level managers derive from the broader strategic goals
decentralized companies
Tactical goals
Personal Development
compensation
47. Working toward steady continuous improvement
Sarbanes-Oxley Act
kaizen approach
strategic goal
managerial roles three categories:
48. Implies a focus on all levels and areas of an organization
Frederick Herzberg's two-factor theory
TQM (Total Quality Management)
Blake-Mouton managerial grid model
Frederick Taylor
49. Informational - interpersonal - and decisional
Hawthorne effect
behavioral school
managerial roles three categories:
Ethics
50. Ability to garner the respect and cooperation of employees to achieve an organization's goals
leadership
organizational chart
infrastructure
kaizen approach