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CLEP Intro To Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Do not give positive satisfaction - though dissatisfaction results from their absence






2. Framework for the hierarchy of an organization






3. Working toward steady continuous improvement






4. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes






5. Most efficient way of bringing about improvement in quality






6. Comprised of experts from various functions






7. Includes an employee's salary and benefits






8. Job enlargement






9. Increase productivity and efficiency by reengineering work processes






10. Show an organization's assets at any given point in time






11. First phase of a company training program generally focuses on






12. States that each employee must be accountable to one and only one supervisor.






13. A force of change directed toward solving a problem.






14. Provides the employee with increased authority and responsibility






15. Composed employees number of hierarchical levels






16. Strives to improve performance to deliver high-quality goods or services






17. Individual who promotes the development of an innovative product within an organization






18. Can respond quickly to the latest trends.






19. Creativity - direction - delegation -control - collaboration






20. Physical support system for the economic activities of a country






21. Ability to garner the respect and cooperation of employees to achieve an organization's goals






22. Emphasized that organizations establish participation & decision making goals for employees






23. Collective bargaining occurs between






24. Developed the acceptance theory of management






25. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.






26. Give positive satisfaction






27. Increased productivity - Dont deal with other departments much






28. Shows a complete picture of several alternative decision paths






29. Individual will act according to what another's expectation of him or her is.






30. A demonstration of high quality maintenance






31. Ensures protection for corporate whistle-blowers






32. Low-level concern with both people and production






33. Implies a focus on all levels and areas of an organization






34. Establish an evaluation and control system






35. Example of an intrinsic reward






36. Takes a flexible approach to management that depends on a given situation.






37. Concentrates authority in the upper levels.






38. Specific work goals that middle-level managers derive from the broader strategic goals






39. Plan to make major changes to the processes and culture of an entire organization






40. Decisions are more consistent from manager to manager






41. Broadens the definition of a customer to anyone to whom an employee passes on his product






42. Ascribing one's own ideas or emotions to another






43. Operate without managers






44. Canada - Mexico - and the United States






45. Emphasizes an institutional or group focus.






46. Invested by employees in a leader whom they admire and wish to emulate






47. Certain factors in the workplace cause job satisfaction & dissatisfaction

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48. Determines which alternative will pay back an initial investment most quickly






49. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable






50. Organization-wide - long-term goal devised by a top-level manager.