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Test your basic knowledge |
CLEP Intro To Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Emphasizes an institutional or group focus.
Process-oriented changes
Sarbanes-Oxley Act
NAFTA regional trading
Collectivism
2. Emphasized that organizations establish participation & decision making goals for employees
Henri Fayol
Mary Parker Follett
Cross-functional teams
TQM (Total Quality Management)
3. Show an organization's assets at any given point in time
reengineering
Payback analysis
Balance sheet
decision tree
4. Constant change
Program Evaluation and Review Technique
Dynamic Environment
organizational development theory
work specialization
5. Comprised of experts from various functions
decision tree
Product development
product champion
Cross-functional teams
6. Ability of a system to total more than the sum of its parts
synergy
infrastructure
organizational chart
Hierarchical authority
7. Example of an intrinsic reward
Tactical goals
Personal Development
Product development
quantitative school
8. Invested by employees in a leader whom they admire and wish to emulate
differentiation strategy
Referent power
quantitative school
behavioral school
9. Takes a flexible approach to management that depends on a given situation.
customer-focused quality school
contingency school
Sarbanes-Oxley Act
job enrichment
10. Certain factors in the workplace cause job satisfaction & dissatisfaction
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11. Developed by first-level supervisors to schedule work to meet tactical goals; Highly Measurable
Payback analysis
Total Quality Management
classical school of management
Operational goals
12. Canada - Mexico - and the United States
organizational development theory
driver
decision tree
NAFTA regional trading
13. Implies a focus on all levels and areas of an organization
TQM (Total Quality Management)
differentiation strategy
Personal Development
ISO 9000 Certification
14. Most efficient way of bringing about improvement in quality
Frederick Taylor
Final step in decision-making process
job enrichment
reengineering
15. Creativity - direction - delegation -control - collaboration
Personal Development
Hawthorne effect
functional team
organizational development theory
16. Average manager spends the majority of his or her time
Personal Development
Brown v. Board of Education
Communication
problem with functional authority
17. Concentrates authority in the upper levels.
Motivators
Mary Parker Follett
centralized organization
strategic goal
18. Specific work goals that middle-level managers derive from the broader strategic goals
driver
Balance sheet
Tactical goals
Hierarchical authority
19. Father of scientific management
strategic goal
Collectivism
Frederick Taylor
ISO 9000 Certification
20. Framework for the hierarchy of an organization
Frederick Herzberg's two-factor theory
organizational chart
Hawthorne effect
Dynamic Environment
21. Guidelines to which employees must adhere to ensure the quality of their work
Chester Bernard
TQM (Total Quality Management)
leadership
standards
22. Identifies the set of dependent tasks that together take the longest time to complete as the critical path.
Hawthorne effect
decision tree
Program Evaluation and Review Technique
customer-focused quality school
23. Collective bargaining occurs between
Payback analysis
Communication
Unions and employers
driver
24. Decisions are more consistent from manager to manager
standards
have initiative
Smoothing
managers adhere to company policy
25. Determines which alternative will pay back an initial investment most quickly
Chester Bernard
Payback analysis
Total Quality Management
problem with functional authority
26. Decisions go through a number of channels before resolution can be reached
Motivators
Hierarchical authority
ISO 9000 Certification
driver
27. Increase productivity and efficiency by reengineering work processes
differentiation strategy
Total Quality Management
quantitative school
Process-oriented changes
28. States that each employee must be accountable to one and only one supervisor.
Hierarchical authority
centralized organization
unity of command principle
NAFTA regional trading
29. Informational - interpersonal - and decisional
centralized organization
Plessy v. Ferguson
Communication
managerial roles three categories:
30. Increased productivity - Dont deal with other departments much
horizontal job loading
NAFTA regional trading
functional structure
organizational chart
31. Emphasizes personal relationships
informal organization
Balance sheet
Projection
classical school of management
32. Job enlargement
Hygiene factors
Needs assessment
horizontal job loading
Smoothing
33. Composed employees number of hierarchical levels
functional team
Needs assessment
organic structures
quantitative school
34. Structure with a number of channels
bureaucracy
behavioral school
job enrichment
Dynamic Environment
35. Individual will act according to what another's expectation of him or her is.
Plessy v. Ferguson
ISO 9000 Certification
Sarbanes-Oxley Act
Pygmalion effect
36. Shows a complete picture of several alternative decision paths
Payback analysis
NAFTA regional trading
Personal Development
decision tree
37. 14 principles of management
managerial roles three categories:
synergy
organizational development theory
Henri Fayol
38. Includes an employee's salary and benefits
functional team
transactional leader
organizational development
compensation
39. Declared racial segregation unconstitutional
synergy
Cross-functional teams
Sarbanes-Oxley Act
Brown v. Board of Education
40. Ability to garner the respect and cooperation of employees to achieve an organization's goals
decision tree
Dynamic Environment
Smoothing
leadership
41. Coercive and reward powers
NAFTA regional trading
horizontal job loading
infrastructure
transactional leader
42. Extend authority to the lowest possible levels.
Sarbanes-Oxley Act
functional team
functional structure
decentralized companies
43. Broadens the definition of a customer to anyone to whom an employee passes on his product
infrastructure
functional team
customer-focused quality school
Total Quality Management
44. Upholded segregation
Referent power
Plessy v. Ferguson
Blake-Mouton managerial grid model
decision tree
45. Low-level concern with both people and production
Frederick Taylor
Balance sheet
Blake-Mouton managerial grid model
Plessy v. Ferguson
46. Ascribing one's own ideas or emotions to another
Brown v. Board of Education
Projection
Pygmalion effect
infrastructure
47. Focuses on the single best way to perform and manage tasks.
Hawthorne effect
Process-oriented changes
Plessy v. Ferguson
classical school of management
48. Use of quantitative techniques such as statistics and computer simulations to aid in managerial decision-making processes
quantitative school
Plessy v. Ferguson
Product development
NAFTA regional trading
49. First phase of a company training program generally focuses on
Payback analysis
Chester Bernard
Needs assessment
quantitative school
50. Can respond quickly to the latest trends.
contingency school
organic structures
Balance sheet
managers adhere to company policy