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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Social force within the environment that aids and protects the consumer by exerting legal - moral - and economic pressures on business and government
brand preference
spam
consumerism
direct marketing
2. Continuous effort to improve products and work processes with the goal of achieving customer satisfaction and world class performance
supply chain
homeshoring
planned shopping center
total quality management
3. Simultaneous personal interview of a small group of individuals - which relies on group discussion about a certain topic
focus group
product maximization
direct marketing
vertical marketing system (VMS)
4. Personal selling that involves situations in which a considerable degree of analytical decision making on the buyer's part results in the need for skillful proposals of solutions for the customer's needs
brand
marketing
creative selling
publicity
5. People who purchase new products almost as soon as the products reach the market
psychographic segmentation
consumer innovator
pushing strategy
guerrilla marketing
6. Component of the marketing environment consisting of laws and thier interpretations that require firms to operate under competitive conditions and to protect consumer rights
affinity marketing
political-legal environment
price
retail convergence
7. Limited periods in during which the key requirements of a market and the particular competencies of a firm best fit together
geographic segmentation
strategic window
second mover strategy
business products
8. Offering two or more complementary products and selling them for a single price
environmental management
bundle pricing
breakeven analysis
undifferentiated marketing
9. Participants in an organizational buying action A
conversion rate
vendor-managed inventory (VMI)
sampling
buying center
10. Planned channel system designed to improve distribution and cost effectiveness by integrating various functions throughout the distribution chain
skimming pricing strategies
vertical marketing system (VMS)
publicity
retail convergence
11. Theory that advocates observing closely the innovations of first movers and then improving on them to gain advantage in the marketplace
business plan
organization marketing
second mover strategy
price
12. Promotion that attempts to increase demand for an existing good - service - organization - person - place - idea - or cause.
goods
advertising campaign
persuasive advertising
product line
13. Products that consumers purchase after comparing competing offerings
tariff
markup
exploratory research
shopping products
14. Development and maintenance of long-term - cost-effective relationships with individual customers - suppliers - employees - and other partners for mutual benefit
relationship marketing
physical distribution
family brand
strategic window
15. Process through which buyers make purchasing decisions
interactive marketing
electronic data interchange (EDI)
consumer behavior
utility
16. Sequence of suppliers that contribute to the creation and delivery of a good or service
shopping products
list price
supply chain
vertical marketing system (VMS)
17. Movement of goods and services from producers to customers
partnership
distribution
strategic plan
product advertising
18. Promotion of a concept - an idea - a philosophy - or the goodwill of an industry - company - organization - person - geopgraphic location - or gov't agency
end-use application segmentation
social-cultural environment
institutional advertising
radio frequency identification (RFID)
19. Pricing technique used to evaluate consumer demand by comparing the number of products that must be sold at a variety of prices to cover total cost with estimates of expected sales at the various prices
importing
Porter's Five Forces
modified breakeven analysis
supply-chain management
20. Division of an overall market into homogenous groups based on thier location
customary prices
frequency marketing
b2b e-marketing (business to business)
geographic segmentation
21. Process of discussing a marketing problem with informed sources both within and outside the firm and examining information from secondary sources
consultative selling
exploratory research
social-cultural environment
import quotas
22. Selling directly to consumers over the internet
Maslow's hierarchy of needs
bundle pricing
consumerism
b2c e-marketing (business to consumer)
23. Process of anticipating future events and conditions and of determining the best way to acheive organizational objectives
database marketing
promotional mix
planning
advertising agency
24. Marketing efforts designed to cultivate the attention - interest - and preferences of a target market toward a person (perhaps political candidate or celebrity)
person marketing
positioning
undifferentiated marketing
computer-based segmentation
25. Marketing information system component that links a decision marketer with relevant databases and analysis tools
marketing decision support system (MDSS)
foreign licensing
list price
order processing
26. Promotional effort by the seller directed to members of the marketing channel rather than final users
pushing strategy
cause marketing
offshoring
strategic alliance
27. Products characterized by plain labels - no advertising - and the absence of brand names
North American Industry Classification System - NAICS
countertrade
generic products
publicity
28. Way to evaluate each of an organization's SBUs - like a portfolio performance framework. The market share/ market growth matrix places SBU's in a 4 quadrant chart that plots market share against market growth potential and then places them in one of
leader pricing
The BCG Matrix
cannibalization
cognitive dissonance
29. Short-run or long-run pricing objectives of achieving a specified return on either sales or investment
bottom line
cross-promotion
target-return objective
Porter's Five Forces
30. Attainment of organizational objectives by predicting and influencing the competitive - political-legal - economic - technological - and social-cultural environments
team selling
reminder advertising
relationship marketing
environmental management
31. Intangible tasks that satisfy the needs of consumer and business users
services
psychographic segmentation
motive
countertrade
32. Use of software to analyze marketing information - identifying and targeting messages toward specific groups of potential customers
database marketing
strategic window
total quality management
sponsorship
33. Theory advocating that the company that is first to offer product in a marketplace will be the long-term market winner
exclusive distribution
physical distribution
first mover strategy
brand name
34. Point at which the additional revenue gained by increasing the price of a product equals the increase in total costs
product maximization
environmental management
marketing ethics
brand insistence
35. Relationship in which an organization provides funds or in-kind resources to an event or activity in exchange for a direct association with that event or activity
trademark
sponsorship
vertical marketing system (VMS)
tariff
36. Research that discovered a strong positive relationship between a firm's market share and product quality and its return on investment
learning
inside selling
electronic storefront
Profit Impact of Market Strategies (PIMS) project
37. State laws requiring sellers to maintain minimum prices for comparable merchandise
spreadsheet analysis
countertrade
advertising agency
unfair-trade laws
38. Channel intermediary that takes title to goods it handles and then distributes these goods to retailers - other distributors - or B2B customers
product-line pricing
organization marketing
promotion
wholesaler
39. Want-satisfying power of a good or service
marketing plan
manufacturer's brand
reseller
utility
40. Combination of physical chacterisitics and amenities that contribute to a store's image
vendor-managed inventory (VMI)
interpretative research
atmospherics
Profit Impact of Market Strategies (PIMS) project
41. Series of different but related ads that use a single theme and appear in different media within a specified time period
selective distribution
marketing communications
cognitive dissonance
advertising campaign
42. Planning that guides the implementation of activities specified in the strategic plan
broker
tactical planning
consumer products
strategic planning
43. Situation in which a similar merchandise is available from multiple retail outlets - resulting in the blurring of distinctions between type of retailer and merchandise offered
retail convergence
marketing concept
marketing
cannibalization
44. Process of coordinating the flow of information - goods - and services among members of the distribution channel
logistics
elasticity
strategic alliance
fair-trade laws
45. Using outside vendors to provide goods and services formerly produced in-house
phishing
marketing communications
product advertising
outsourcing
46. Sales presentations made at prospective customer's' locations on a face-to- face basis
probability sample
Eight Universal Marketing functions
b2b marketing
field selling
47. Model developed by strategy expert Michael Porter that identifies 5 competitive forces that influence planning strategies; 1. the threat of new entrants 2. the bargaining power of buyers 3. the bargaining power of suppliers 4. the threat of substitut
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48. Measure of responsiveness of purchasers and suppliers to a change in price
list price
exploratory research
public relations
elasticity
49. Site whose main purpose is to increase purchases by visitors
consumer products
marketing web site
missionary selling
consultative selling
50. Direct communications - other than personal sales contacts - between buyer and seller - designed to generate sales - information requests - or store or website visits
Profit Impact of Market Strategies (PIMS) project
vendor-managed inventory (VMI)
reference groups
direct marketing