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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using outside vendors to provide goods and services formerly produced in-house
exchange process
event marketing
demarketing
outsourcing
2. Consumer refusal of alternatives and extensive search for desired merchandise
electronic data interchange (EDI)
planned shopping center
political-legal environment
brand insistence
3. Selling situation in which several sales associates or other members of the organization are recruited to help the lead sales representative reach all those who influence the purchase decision
skimming pricing strategies
team selling
commercial market
logistics
4. Traditional prices that customers expect to pay for certain goods and services
customary prices
marketing (distribution) channel
advertising campaign
utility
5. Limited periods in during which the key requirements of a market and the particular competencies of a firm best fit together
strategic business units (SBU's)
relationship selling
strategic window
franchise
6. Single brand name that identifies several related products
consumer rights
foreign licensing
family brand
conversion rate
7. Pricing strategy that allows marketers to vary prices based on such factors as demand - even though the cost of providing those goods or services remains the same
yield management
computer-based segmentation
franchise
wheel of retailing
8. Placing a product at a certain point or location within a marketin the minds of prospective buyers
social-cultural environment
generic products
psychographic segmentation
positioning
9. Development - growth - and maintenance of long-term - cost-effective relationships with individual customers - suppliers - employees - and other partners for mutual benefit.
marketing myopia
pushing strategy
relationship marketing
person marketing
10. Application to marketing of knowledge based on discoveries in science - inventions - and innovations
sales promotion
differentiated marketing
interactive marketing
technological environment
11. Communication link between buyers and sellers; the function of informing - persuading - and influencing a consumer's purchase decision.
click through rate
guerrilla marketing
relationship marketing
promotion
12. Product destined for use by ultimate consumers
perception
institutional advertising
attitudes
consumer product (B2C)
13. Price that a consumer or marketing intermediary actually pays for a product after subtracting any discounts - allowances - or rebates from the list price
market price
consumer behavior
loss leader
advertising agency
14. Sample that gives every member of the population a chance of being selected
marketing communications
social responsibility
cross-promotion
probability sample
15. Promotional technique in which marketing partners share the cost of a promotional campaign that meets their mutual needs
partnership
planning
retailing
cross-promotion
16. Site designed to increase a firm's visibility - promote its offerings - and provide information to interested parties
physical distribution
product advertising
electronic data interchange (EDI)
corporate website
17. Research that discovered a strong positive relationship between a firm's market share and product quality and its return on investment
Profit Impact of Market Strategies (PIMS) project
brand recognition
strategic window
utility
18. Inventory management system in which the seller--based on an existing agreement with a buyer--determines how much of a product is needed.
second mover strategy
vendor-managed inventory (VMI)
price
advertising agency
19. Statutes enacted in most states that once permitted manufacturers to stipulate a minimum retail price for their products
vendor-managed inventory (VMI)
selective distribution
phishing
fair-trade laws
20. Offering within a product line such as a specific size of liquid detergent
General Agreement on Tariffs and Trade (GATT)
relationship marketing
electronic data interchange (EDI)
stock-keeping unit
21. Stages that consumers go through in learning about a new product - trying it - and deciding whether to purchase it again
adoption process
SWOT analysis
distribution
blog
22. Comprehensive term that describes wholesalers as well as agents and brokers
wholesing intermediary
tactical planning
cognitive dissonance
b2b e-marketing (business to business)
23. Activities involved in selling merchandise to ultimate consumers
product maximization
product-related segmentation
affinity marketing
retailing
24. Product management system in which a category manager--with profit and loss responsibility-- oversees a product line
homeshoring
customer relationship management (CRM)
category management
demarketing
25. Process of collecting information about the external environment to identify and interpret potential trends
marketing decision support system (MDSS)
environmental scanning
goods
marketing web site
26. Values - beliefs - preferences - and tastes handed down from one generation to the next
promotional pricing
culture
comarketing
commercial market
27. Measure of responsiveness of purchasers and suppliers to a change in price
frequency marketing
elasticity
Eight Universal Marketing functions
marketing concept
28. Tangible products that customers can see - hear - smell - taste - or touch
supply chain
loss leader
product-line pricing
goods
29. Process of determining an organization's primary objectives and adopting courses of action that will achieve these objectives
strategic planning
political-legal environment
institutional advertising
environmental scanning
30. Process of discussing a marketing problem with informed sources both within and outside the firm and examining information from secondary sources
exploratory research
consumer orientation
business products
business services
31. Moving jobs to vendors in countries close to the businesses home country
direct marketing
adoption process
culture
nearshoring
32. Pricing strategy involving the use of a high price relative to competitive offerings
field selling
General Agreement on Tariffs and Trade (GATT)
skimming pricing strategies
World Trade Organization (WTO)
33. Process of reducing consumer demand for a good or service to a level that the firm can supply
direct marketing
demarketing
retailing
brand recognition
34. Attainment of organizational objectives by predicting and influencing the competitive - political-legal - economic - technological - and social-cultural environments
marketing plan
environmental management
e-marketing
consumer innovator
35. Goods and services purchased for use either directly or indirectly in the production of other goods or services for resale
advertising campaign
AIDA concept
business products
lifetime value of a customer
36. Blending of the four strategy elements - product - distribution - promotion - and price - to fit the needs and preferences of a specific target market
economic environment
marketing ethics
marketing mix
elasticity
37. Accord removing trade barriers between Canada - Mexico - and the US
foreign licensing
North American Free Trade Agreement (NAFTA)
planned shopping center
shopping products
38. Brand name owned by a manufacturer or other producer
39. Process by which new goods or services are accepted in the marketplace
leader pricing
product-line pricing
yield management
diffusion process
40. Planned channel system designed to improve distribution and cost effectiveness by integrating various functions throughout the distribution chain
geographic segmentation
public relations
global sourcing
vertical marketing system (VMS)
41. Relationship in which an organization provides funds or in-kind resources to an event or activity in exchange for a direct association with that event or activity
persuasive advertising
inside selling
exchange rate
sponsorship
42. Buying and Selling (Exchange functions) - Transporting and Storing (Physical distribution functions) - Standardizing and Grading - Financing - Risk Taking - and Securing marketing information (Facilitating functions)
strategic alliance
Robinson-Patman Act
Eight Universal Marketing functions
commercial market
43. Steps through which an individual reaches a purchase decision: attention - interest - desire - and action
AIDA concept
marketing decision support system (MDSS)
SWOT analysis
unfair-trade laws
44. Marketing domestically produced goods and services in foreign countries
evoked set
b2b marketing
marketing mix
exporting
45. Division of a population into homogenous groups based on thier relationships to the product
value pricing
product-related segmentation
environmental management
cross-promotion
46. Imbalance between a consumer's actual and desired states
direct marketing
need
Eight Universal Marketing functions
promotional pricing
47. Way to evaluate each of an organization's SBUs - like a portfolio performance framework. The market share/ market growth matrix places SBU's in a 4 quadrant chart that plots market share against market growth potential and then places them in one of
The BCG Matrix
retailing
consultative selling
green marketing
48. Person's enduring favorable or unfavorable evaluations - emotions - or action tendencies toward some object or idea
attitudes
generic products
Maslow's hierarchy of needs
guerrilla marketing
49. Detailed description of the resources and actions needed to achieve stated marketing objectives
pushing strategy
advertising agency
marketing plan
intergrated marketing communications
50. Combination of transport modes such as rail and highway carriers (piggyback) - air and highway carriers (birdyback) - and water and air carriers (fishyback) to improve customer service and achieve cost advantages
intermodal operations
cognitive dissonance
sales promotion
loss leader