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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Number of alternatives that a consumer actually considers in making a purchase decision
evoked set
customer relationship management (CRM)
AIDA concept
Maslow's hierarchy of needs
2. Paid - nonpersonal communication through various media about a business firm - not-for-profit organization - product - or idea by a sponsor identified in a message that is intended to inform or persuade members of a particular audience
environmental scanning
advertising
homeshoring
differentiated marketing
3. Process of anticipating future events and conditions and of determining the best way to acheive organizational objectives
planning
utility
frequency marketing
phishing
4. Use of the internet for business transactions between organizations
b2b e-marketing (business to business)
supply chain
product advertising
mission
5. Pricing strategy involving the use of a relatively low entry price compared with competitive offerings - based on the theory that this initial low price will help secure market acceptance
penetration pricing strategy
interactive marketing
cobranding
competitive pricing strategy
6. Research that discovered a strong positive relationship between a firm's market share and product quality and its return on investment
Profit Impact of Market Strategies (PIMS) project
evaluative criteria
perception
planned shopping center
7. Pricing strategy designed to deemphasize price as a competitive variable by pricing a good or service at the general level of comparable offerings
competitive pricing strategy
fair-trade laws
logistics
convenience products
8. Grid that organizes numerical information in a standardized - easily understood format
mission
spreadsheet analysis
markdown
demarketing
9. Business philosophy incorporating the marketing concept that emphasizes first determining unmet consumer needs and then designing a system for satisfying them
commercial market
consumer rights
consumer orientation
fair-trade laws
10. Intangible tasks that satisfy the needs of consumer and business users
micromarketing
market segmentation
reminder advertising
services
11. Movement of goods and services from producers to customers
distribution
AIDA concept
scrambled merchandising
inside selling
12. Selling situation in which several sales associates or other members of the organization are recruited to help the lead sales representative reach all those who influence the purchase decision
scrambled merchandising
consultative selling
team selling
product advertising
13. Established price normally quoted to potential buyers
consumer orientation
list price
market segmentation
search marketing
14. Marketing effort sponsored by an organization that solicits responses from individuals who share common interests and activities
strategic planning
informative advertising
utility
affinity marketing
15. Measure of responsiveness of purchasers and suppliers to a change in price
spreadsheet analysis
promotion
evoked set
elasticity
16. Traditional prices that customers expect to pay for certain goods and services
wholesaler
database marketing
customary prices
generic products
17. Interactive process that occurs in the marketplace among marketers of directly competitive products - marketers of products that can be substituted for one another - and marketers competing for the consumer's purchasing power
competitive environment
supply chain
logistics
yield management
18. Agent wholesaling intermediary that does not take title to or possesion of goods in the course of its primary function - which is to bring together buyers and sellers
secondary data
technological environment
broker
advertising
19. Amount by which a retailer reduces the original selling price of a product
undifferentiated marketing
markdown
vendor-managed inventory (VMI)
goods
20. Hypothesis that each new type of retailer gains a competitive foothold by offering lower prices than current suppliers charge; the result of reducing or eliminating services
planning
import quotas
wheel of retailing
total quality management
21. Way to evaluate each of an organization's SBUs - like a portfolio performance framework. The market share/ market growth matrix places SBU's in a 4 quadrant chart that plots market share against market growth potential and then places them in one of
consumerism
The BCG Matrix
exporting
price
22. Series of related products offered by one company
product line
vertical marketing system (VMS)
guerrilla marketing
total quality management
23. Personal selling conducted in retail and some wholesale locations in which customers come to the seller's place of business
conversion rate
marketing communications
goods
over-the-counter selling
24. Segmenting a business-to-business market based on how industrial purchasers will use the product
marketing concept
end-use application segmentation
diffusion process
undifferentiated marketing
25. Division of an overall market into homogenous groups based on thier location
nearshoring
geographic segmentation
click through rate
cooperative advertising
26. Pricing technique used to determine the number of products that must be sold at a specified price to generate enough revenue to cover total cost
strategic window
advertising
retail convergence
breakeven analysis
27. Blending of the four strategy elements - product - distribution - promotion - and price - to fit the needs and preferences of a specific target market
first mover strategy
consumer rights
person marketing
marketing mix
28. Firm's communications and relationships with its various publics
public relations
motive
broker
organization marketing
29. Estimate of a firm's revenue for a specified future period
sales forecast
differentiated marketing
business services
guerrilla marketing
30. Point at which the additional revenue gained by increasing the price of a product equals the increase in total costs
importing
penetration pricing strategy
product maximization
database marketing
31. Analysis that help planners compare internal organizational strengths and weaknesses with external oppertunities and threats
planning
vendor-managed inventory (VMI)
strategic business units (SBU's)
SWOT analysis
32. Part of a brand consisting of words or letters that form a name that identifies and distinguishes a firm's offerings from those of its competitors
retailing
second mover strategy
product maximization
brand name
33. Trendsetters who purchase new products before others in a group and then influence others in thier purchases
interactive marketing
opinion leaders
cognitive dissonance
need
34. Tangible products that customers can see - hear - smell - taste - or touch
goods
exploratory research
advertising agency
World Trade Organization (WTO)
35. Amount that a retailer adds to the cost of a product to determine its selling price
markup
Robinson-Patman Act
import quotas
intensive distribution
36. Organization that replaces GATT agreements - making binding decisions in mediating disputes (GATT were not binding agreements) - and reducing trade barriers-- 151members - must undergo extreme negotiations to enter WTO - China is one of the newest me
promotion
vendor-managed inventory (VMI)
World Trade Organization (WTO)
goods
37. Production - promotion - and reclamation of environmentally sensitive products
consumer orientation
relationship marketing
wheel of retailing
green marketing
38. Strategy in which a retailer shares advertising costs with a manufacturer or wholesaler
trademark
product-related segmentation
exchange process
cooperative advertising
39. Social force within the environment that aids and protects the consumer by exerting legal - moral - and economic pressures on business and government
spreadsheet analysis
consumerism
consumer product (B2C)
category management
40. Marketing information system component that links a decision marketer with relevant databases and analysis tools
competitive pricing strategy
General Agreement on Tariffs and Trade (GATT)
marketing decision support system (MDSS)
relationship marketing
41. Products bought by ultimate consumers for personal use
physical distribution
consumer products
promotional pricing
adoption process
42. Partnerships in which 2 or more companies combine resources and capital to create competitive advantages in a new market
green marketing
Robinson-Patman Act
manufacturers' representative
strategic alliance
43. Model developed by strategy expert Michael Porter that identifies 5 competitive forces that influence planning strategies; 1. the threat of new entrants 2. the bargaining power of buyers 3. the bargaining power of suppliers 4. the threat of substitut
44. Division of a population into groups that have similar psychological characteristics - values - and lifestyles.
wholesaler
market price
customer relationship management (CRM)
psychographic segmentation
45. Process of selecting survey respondents or research participants
sampling
allowance
exploratory research
marketing ethics
46. Communication link between buyers and sellers; the function of informing - persuading - and influencing a consumer's purchase decision.
radio frequency identification (RFID)
promotion
economic environment
brand recognition
47. Promotional effort by the seller directed to members of the marketing channel rather than final users
pushing strategy
secondary data
bundle pricing
comarketing
48. Combination of strategies and tools that drives relationship programs - reorienting the entire organization to a concentrated focus on satisfying customers.
outsourcing
exporting
offshoring
customer relationship management (CRM)
49. Continuous effort to improve products and work processes with the goal of achieving customer satisfaction and world class performance
sales forecast
total quality management
environmental scanning
cause marketing
50. Price that a consumer or marketing intermediary actually pays for a product after subtracting any discounts - allowances - or rebates from the list price
transaction based marketing
opinion leaders
broker
market price