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Test your basic knowledge |
CLEP Marketing
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Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Product that contributes directly or indirectly to the output of other products for resale; also called industrial or organizational product
breakeven analysis
strategic business units (SBU's)
conversion rate
business to business product
2. Revenues and intangible benefits such as referrals and customer feedback that a customer brings to the seller over the average lifetime - less the amount the company must spend to acquire - market to - and service the customer
business plan
lifetime value of a customer
persuasive advertising
geographic segmentation
3. Specified deduction from a list price - including a trade-in or promotional allowance
consumer product (B2C)
wholesaler
allowance
product-line pricing
4. Marketing efforts designed to cultivate the attention - interest - and preferences of a target market toward a person (perhaps political candidate or celebrity)
partnership
person marketing
social responsibility
consultative selling
5. Loss of sales of an existing product due to competition from a new product in the same line
North American Free Trade Agreement (NAFTA)
cannibalization
reseller
event marketing
6. List of legitimate consumer expectations suggested by President Kennedy - the right to chose freely - the right to be informed - the right to be heard - the right to be safe
product advertising
product life cycle
consumer rights
bundle pricing
7. Short-run or long-run pricing objectives of achieving a specified return on either sales or investment
target-return objective
Robinson-Patman Act
marketing research
database marketing
8. Buyer and seller exchanges characterized by limited communications and little or no ongoing relationship between the parties.
transaction based marketing
loss leader
goods
brand extension
9. Short for web log-- an online journal for an individual or organization
blog
comparitive advertising
distribution
consumer innovator
10. Features that a consumer considers in chosing among alternatives
supply chain
evaluative criteria
missionary selling
psychographic segmentation
11. Social force within the environment that aids and protects the consumer by exerting legal - moral - and economic pressures on business and government
consumerism
buying center
team selling
end-use application segmentation
12. Advertising that reinforces previous promotional activity by keeping the name of a good - service - organization - person - place - idea - or cause before the public
retailing
elasticity
reminder advertising
person marketing
13. Purchasing goods and services from suppliers worldwide
breakeven analysis
outsourcing
global sourcing
marketing concept
14. State laws requiring sellers to maintain minimum prices for comparable merchandise
buying center
unfair-trade laws
creative selling
publicity
15. Goods and services that consumers want to purchase frequently - immediately - and with minimal effort
convenience products
culture
North American Free Trade Agreement (NAFTA)
exploratory research
16. Estimate of a firm's revenue for a specified future period
target-return objective
sales forecast
retailing
micromarketing
17. Blending of the 4 strategy elements- product - distribution - promotion - and pricing- to fit the needs and preferences of a specific target market
fair-trade laws
atmospherics
marketing mix
competitive environment
18. Pricing strategy involving the use of a relatively low entry price compared with competitive offerings - based on the theory that this initial low price will help secure market acceptance
penetration pricing strategy
stock-keeping unit
probability sample
brand extension
19. Broad range of activities aimed at efficient movement of finished good from the end of the production line to the consumer
physical distribution
field selling
demographic segmentation
nearshoring
20. Process of determining an organization's primary objectives and adopting courses of action that will achieve these objectives
strategic planning
supply chain
sales promotion
consumer behavior
21. Hiring workers to do jobs from their homes
exporting
brand
homeshoring
exclusive distribution
22. Planned channel system designed to improve distribution and cost effectiveness by integrating various functions throughout the distribution chain
vertical marketing system (VMS)
phishing
The BCG Matrix
unfair-trade laws
23. Amount that a retailer adds to the cost of a product to determine its selling price
wholesaler
markup
place marketing
vertical marketing system (VMS)
24. Firm's communications and relationships with its various publics
public relations
list price
psychological pricing
marketing research
25. Values - beliefs - preferences - and tastes handed down from one generation to the next
goods
manufacturer's brand
culture
consultative selling
26. Meeting customer needs by listening to them - understanding their problems - paying attention to details - and following through after the sale
direct marketing
consultative selling
electronic storefront
partnership
27. Process of anticipating future events and conditions and of determining the best way to acheive organizational objectives
self concept
social-cultural environment
adoption process
planning
28. Key business units within diversified firms-- each SBU has its own managers - resources - objectives - and competitors. A division - a product line - or single product may define the boundaries of an SBU - each persues its own mission and often devel
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29. Complete sequence of suppliers and activities that contribute to the creation and delivery of merchandise
event marketing
undifferentiated marketing
reference groups
supply chain
30. Identification and marketing of a social issue - cause - or idea to selected target markets
marketing communications
comarketing
spreadsheet analysis
cause marketing
31. Firm that targets customers by collecting and analyzing business information - conducting customer transactions - and maintaining online relationships with customers
distribution
e-business
Profit Impact of Market Strategies (PIMS) project
undifferentiated marketing
32. Channel intermediary that takes title to goods it handles and then distributes these goods to retailers - other distributors - or B2B customers
retail convergence
homeshoring
wholesaler
selective distribution
33. Person's enduring favorable or unfavorable evaluations - emotions - or action tendencies toward some object or idea
e-marketing
b2c e-marketing (business to consumer)
bottom line
attitudes
34. Planning that guides the implementation of activities specified in the strategic plan
tactical planning
brand extension
loss leader
outsourcing
35. Process of collecting information about the external environment to identify and interpret potential trends
environmental scanning
atmospherics
markup
modified breakeven analysis
36. Want-satisfying power of a good or service
cannibalization
Eight Universal Marketing functions
utility
markup
37. Product management system in which a category manager--with profit and loss responsibility-- oversees a product line
end-use application segmentation
category management
supply chain
atmospherics
38. Pricing technique used to determine the number of products that must be sold at a specified price to generate enough revenue to cover total cost
brand
creative selling
distribution
breakeven analysis
39. Comprehensive term that describes wholesalers as well as agents and brokers
nonprobability sampling
product advertising
political-legal environment
wholesing intermediary
40. Cooperative arrangement in which 2 or more businesses team up to closely link thier names on a single product
cobranding
elasticity
sampling
motive
41. Process of reducing consumer demand for a good or service to a level that the firm can supply
demarketing
marketing myopia
strategic alliance
partnership
42. Marketing of sporting - cultural - and charitable activities to selected target markets
event marketing
cooperative advertising
sales forecast
advertising
43. Promotional effort by the seller directed to members of the marketing channel rather than final users
selective distribution
pushing strategy
import quotas
penetration pricing strategy
44. Combination of strategies and tools that drives relationship programs - reorienting the entire organization to a concentrated focus on satisfying customers.
family brand
manufacturer's brand
customer relationship management (CRM)
brand equity
45. Purchasing foreign goods and services
tariff
importing
intensive distribution
event marketing
46. Customs union that is moving in the direction of an economic union by adopting a common currency - removing trade restrictions - and permitting free flow of goods and workers throughout the member nations-- 27countries--huge common market
electronic storefront
European Union (EU)
advertising
penetration pricing strategy
47. Use of software to analyze marketing information - identifying and targeting messages toward specific groups of potential customers
supply-chain management
database marketing
psychological pricing
competitive pricing strategy
48. Sales presentations made at prospective customer's' locations on a face-to- face basis
direct marketing
reference groups
field selling
marketing mix
49. Division of a population into groups that have similar psychological characteristics - values - and lifestyles.
lifetime value of a customer
bundle pricing
cross-promotion
psychographic segmentation
50. Selling directly to consumers over the internet
business to business product
personal selling
North American Free Trade Agreement (NAFTA)
b2c e-marketing (business to consumer)
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