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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Paying search engines - such as google - a fee to make sure that the company's listing appears toward the top of the search results
phishing
search marketing
spreadsheet analysis
business products
2. Variant of loss leader pricing in which marketers offer prices slightly above cost to avoid violating minimum-markup regulations and earn a minimal return on promotional sales
leader pricing
sales forecast
European Union (EU)
brand preference
3. People or institutions whose opinions are valued and to whom a person looks for guidance in his or her own behavior - values - and conduct - such as family - friends - or celebrities.
phishing
buying center
reference groups
click through rate
4. Social force within the environment that aids and protects the consumer by exerting legal - moral - and economic pressures on business and government
event marketing
supply-chain management
consumerism
guerrilla marketing
5. Company website that sells products to customers
marketing (distribution) channel
vendor-managed inventory (VMI)
electronic storefront
elasticity
6. Imbalance between a consumer's actual and desired states
over-the-counter selling
need
direct marketing
family brand
7. Contractual agreement in which a wholesaler or retailer (the franchisee) agrees to meet the operating requirements of a manufacturer or other franchiser-- reduces risk by offering a proven concept
inside selling
franchise
competitive pricing strategy
corporate website
8. Partnerships in which 2 or more companies combine resources and capital to create competitive advantages in a new market
strategic alliance
opinion leaders
brand preference
spreadsheet analysis
9. Tangible products that customers can see - hear - smell - taste - or touch
spam
goods
marketing mix
pulling strategy
10. Division of an overall market into homogenous groups based on variables such as gender - age - income - occupation - education - sexual orientation - household size - and stage in the family life cycle; also called socioeconomic segmentation
frequency marketing
supply chain
broker
demographic segmentation
11. Marketing by mutual benefit organizations - service organizations - and government organizations intended to influence others to accept their goals - receive thier services - or contribute to them in some way (BSU - political parties - UPS)
supply chain
intergrated marketing communications
exchange rate
organization marketing
12. Buyer and seller exchanges characterized by limited communications and little or no ongoing relationship between the parties.
nonprobability sampling
transaction based marketing
cognitive dissonance
environmental scanning
13. Buying and Selling (Exchange functions) - Transporting and Storing (Physical distribution functions) - Standardizing and Grading - Financing - Risk Taking - and Securing marketing information (Facilitating functions)
AIDA concept
Eight Universal Marketing functions
shopping products
target-return objective
14. Knowledge or skill that is acquired as a result of experience - which changes consumer behavior
economic environment
total quality management
channel captain
learning
15. Situation in which a similar merchandise is available from multiple retail outlets - resulting in the blurring of distinctions between type of retailer and merchandise offered
primary data
retail convergence
direct marketing
team selling
16. Process of anticipating events and market conditions and deciding how a firm can best achieve its organizational objectives
relationship marketing
outsourcing
strategic plan
environmental management
17. Purchasing goods and services from suppliers worldwide
attitudes
nearshoring
global sourcing
Eight Universal Marketing functions
18. Direct communications - other than personal sales contacts - between buyer and seller - designed to generate sales - information requests - or store or website visits
strategic window
advertising agency
direct marketing
selective distribution
19. Theory that advocates observing closely the innovations of first movers and then improving on them to gain advantage in the marketplace
second mover strategy
customary prices
product maximization
cause marketing
20. Cooperative agreement in which two businesses jointly market each other's product
bundle pricing
comarketing
product line
missionary selling
21. Computer-to-computer exchanges of invoices - orders - and other business documents
strategic window
spam
brand
electronic data interchange (EDI)
22. Dominant and controlling member of a marketing channel
channel captain
target-return objective
foreign licensing
leader pricing
23. Direct communications - other than personal sales contacts - between buyer and seller - designed to generate sales - information requests - or store or website visits
direct marketing
social-cultural environment
markdown
leader pricing
24. Marketing of sporting - cultural - and charitable activities to selected target markets
event marketing
order processing
advertising agency
brand equity
25. Individuals and firms that acquire products to support - directly or indirectly - production of other goods and services-- HP buys chips from Intel - Sara Lee buys wheat to mill into flour for an ingredient in its breads - lightbulbs for a factory--l
commercial market
broker
global sourcing
geographic segmentation
26. Strategy that focuses on producing several products and pricing - promoting - and distributing them with different marketing mixes designed to satisfy smaller segments.
consumer behavior
differentiated marketing
product maximization
exploratory research
27. Agreement that grants foreign marketers the right to distribute a firm's merchandise or to use its trademark - patent - or process in a specified geographic area
marketing decision support system (MDSS)
team selling
Profit Impact of Market Strategies (PIMS) project
foreign licensing
28. Price of one nation's currency in terms of another country's currency
exchange rate
environmental management
advertising
marketing communications
29. Strategic process of creating - distributing - promoting - and pricing goods and services to a target market over the internet or through digital tools-- downloading itunes music - booking a flight
retail convergence
institutional advertising
e-marketing
target-return objective
30. Identification and marketing of a social issue - cause - or idea to selected target markets
search marketing
General Agreement on Tariffs and Trade (GATT)
cause marketing
competitive environment
31. Strategy of attaching a popular brand name to a new product in an unrelated product category
target-return objective
second mover strategy
brand extension
product line
32. Distribution of a product through a limited number of channels
selective distribution
elasticity
promotional pricing
green marketing
33. Advertising that reinforces previous promotional activity by keeping the name of a good - service - organization - person - place - idea - or cause before the public
inside selling
reseller
motive
reminder advertising
34. Consumer awareness and identification of a brand
brand recognition
pushing strategy
demographic segmentation
bundle pricing
35. Inventory management system in which the seller--based on an existing agreement with a buyer--determines how much of a product is needed.
trademark
strategic business units (SBU's)
selective distribution
vendor-managed inventory (VMI)
36. Analysis that help planners compare internal organizational strengths and weaknesses with external oppertunities and threats
countertrade
SWOT analysis
conversion rate
marketing research
37. Process of anticipating future events and conditions and of determining the best way to acheive organizational objectives
brand name
planning
over-the-counter selling
green marketing
38. Organizational function and a set of processes for creating - communicating - and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders
supply-chain management
customary prices
place marketing
marketing
39. Pricing strategy involving the use of a high price relative to competitive offerings
b2c e-marketing (business to consumer)
outsourcing
skimming pricing strategies
customary prices
40. Practice of setting a limited number of prices for a selection of merchandise and marketing different product lines at each of these price levels
brand equity
retail convergence
product-line pricing
advertising campaign
41. Tax levied against imported goods
tariff
strategic window
order processing
primary data
42. Sales presentations made at prospective customer's' locations on a face-to- face basis
strategic plan
field selling
leader pricing
brand preference
43. Meaning that a person attributes to incoming stimuli gathered through the 5 senses
perception
evaluative criteria
allowance
relationship selling
44. High tech scam that uses authentic looking email or pop-up messages to get unsuspecting victims to reveal personal information
phishing
Maslow's hierarchy of needs
need
cannibalization
45. Interpersonal influence process involving a seller's promotional presentation conducted on a person to person basis with the buyer
economic environment
services
personal selling
franchise
46. Blending of the four strategy elements - product - distribution - promotion - and price - to fit the needs and preferences of a specific target market
marketing mix
competitive pricing strategy
global sourcing
interactive marketing
47. Pricing technique used to determine the number of products that must be sold at a specified price to generate enough revenue to cover total cost
World Trade Organization (WTO)
North American Free Trade Agreement (NAFTA)
breakeven analysis
homeshoring
48. Promotion that seeks to develop initial demand for a good - service - organization - person - place - idea - or cause
promotional pricing
team selling
bottom line
informative advertising
49. Company wide consumer orientation with the objective of achieving long-run success--all facets from top to bottom of the organization contribute to satisfying customer needs and wants
marketing ethics
brand recognition
e-marketing
marketing concept
50. Distribution of a product through a single wholesaler or retailer in a specific geographic region
elasticity
strategic alliance
exclusive distribution
franchise