SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Promotion of a concept - an idea - a philosophy - or the goodwill of an industry - company - organization - person - geopgraphic location - or gov't agency
brand name
focus group
institutional advertising
business services
2. Partnerships in which 2 or more companies combine resources and capital to create competitive advantages in a new market
brand recognition
category management
database marketing
strategic alliance
3. Development - growth - and maintenance of long-term - cost-effective relationships with individual customers - suppliers - employees - and other partners for mutual benefit.
product line
relationship marketing
wholesing intermediary
over-the-counter selling
4. Promotional technique in which marketing partners share the cost of a promotional campaign that meets their mutual needs
promotion
strategic plan
cross-promotion
Porter's Five Forces
5. Previously published information
leader pricing
secondary data
click through rate
cognitive dissonance
6. Price of one nation's currency in terms of another country's currency
consumerism
marketing research
self concept
exchange rate
7. Hiring workers to do jobs from their homes
homeshoring
sales forecast
penetration pricing strategy
evoked set
8. Distribution of a product through a limited number of channels
brand name
selective distribution
opinion leaders
interactive marketing
9. Personal selling that involves situations in which a considerable degree of analytical decision making on the buyer's part results in the need for skillful proposals of solutions for the customer's needs
creative selling
skimming pricing strategies
exporting
economic environment
10. Combination of strategies and tools that drives relationship programs - reorienting the entire organization to a concentrated focus on satisfying customers.
missionary selling
sales promotion
consumer rights
customer relationship management (CRM)
11. Process of discussing a marketing problem with informed sources both within and outside the firm and examining information from secondary sources
team selling
General Agreement on Tariffs and Trade (GATT)
exploratory research
The BCG Matrix
12. Variant of loss leader pricing in which marketers offer prices slightly above cost to avoid violating minimum-markup regulations and earn a minimal return on promotional sales
supply chain
leader pricing
product-line pricing
marketing
13. Organizational sales and purchases of goods and services to support production of other products - to facilitate daily company operations - or for resale
b2b marketing
The BCG Matrix
radio frequency identification (RFID)
category management
14. Agreement that grants foreign marketers the right to distribute a firm's merchandise or to use its trademark - patent - or process in a specified geographic area
sales forecast
exploratory research
foreign licensing
product-line pricing
15. Marketing activities other than personal selling - advertising - guerrila marketing - and public relations that stimulate consumer purchasing and dealer effectiveness
homeshoring
phishing
sales promotion
perception
16. Knowledge or skill that is acquired as a result of experience - which changes consumer behavior
creative selling
order processing
learning
team selling
17. Continuous effort to improve products and work processes with the goal of achieving customer satisfaction and world class performance
wholesaler
advertising
family brand
total quality management
18. Use of software to analyze marketing information - identifying and targeting messages toward specific groups of potential customers
database marketing
sponsorship
allowance
product line
19. Retailing practice of combining dissimilar product lines to boost sales volume
distribution
scrambled merchandising
selective distribution
promotional mix
20. Selling mostly at the wholesale and retail levels - that involves identifying customer needs - pointing them out to customers - and completing orders
order processing
first mover strategy
demarketing
opinion leaders
21. Promotion that attempts to increase demand for an existing good - service - organization - person - place - idea - or cause.
goods
e-marketing
persuasive advertising
learning
22. State laws requiring sellers to maintain minimum prices for comparable merchandise
unfair-trade laws
consumer innovator
primary data
informative advertising
23. Product offered to consumers at less than cost to attract them to stores in the hope that they will buy other merchandise at regular prices
exchange rate
scrambled merchandising
cause marketing
loss leader
24. Consumer refusal of alternatives and extensive search for desired merchandise
informative advertising
market price
brand insistence
total quality management
25. Inner state that directs a person toward the goal of satisfying a need
motive
click through rate
evoked set
comparitive advertising
26. Advertising that reinforces previous promotional activity by keeping the name of a good - service - organization - person - place - idea - or cause before the public
markup
person marketing
reminder advertising
foreign licensing
27. Unconventional - innovative - and low-cost marketing techniques designed to get consumers' attention in unusual ways
sponsorship
convenience products
Porter's Five Forces
guerrilla marketing
28. Added value that a respected - well-known brand name gives to a product in the marketplace
North American Industry Classification System - NAICS
product advertising
brand equity
exporting
29. Interactive process that occurs in the marketplace among marketers of directly competitive products - marketers of products that can be substituted for one another - and marketers competing for the consumer's purchasing power
evaluative criteria
competitive environment
The BCG Matrix
vertical marketing system (VMS)
30. Targeting potential customers at very narrow - basic levels - such as by zip cod - specific occupation - or lifestyle--possibly even individuals themselves
e-business
strategic alliance
micromarketing
exclusive distribution
31. Pricing policy in which a lower than normal price is used as a temporary ingredient in a firm's marketing strategy
green marketing
marketing web site
promotional pricing
radio frequency identification (RFID)
32. Imbalance among knowledge - beliefs - and attitudes that occurs after an action or decision - such as a purchase
cognitive dissonance
e-marketing
wholesing intermediary
computer-based segmentation
33. People or institutions whose opinions are valued and to whom a person looks for guidance in his or her own behavior - values - and conduct - such as family - friends - or celebrities.
reference groups
marketing research
strategic business units (SBU's)
atmospherics
34. Organizational function and a set of processes for creating - communicating - and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders
marketing
sponsorship
Profit Impact of Market Strategies (PIMS) project
field selling
35. Physiological - safety - social/belongingness - esteem needs - self-actualization
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
36. Progression of a product through introduction - growth - maturity - and decline stages
generic products
marketing web site
European Union (EU)
product life cycle
37. Sequence of suppliers that contribute to the creation and delivery of a good or service
supply chain
list price
fair-trade laws
cross-promotion
38. Intangible tasks that satisfy the needs of consumer and business users
services
customary prices
product life cycle
trademark
39. Marketing intermediaries that operate in the trade sector
reseller
environmental scanning
spreadsheet analysis
unfair-trade laws
40. Brand for which the owner claims exclusive legal protection
trademark
wholesaler
wholesing intermediary
motive
41. Buyer-seller communications in which the customer controls the amount and type of information received from a marketer through such channels as the internetand virtual reality kiosks
guerrilla marketing
interactive marketing
generic products
shopping products
42. Computer-to-computer exchanges of invoices - orders - and other business documents
business products
marketing ethics
electronic data interchange (EDI)
Robinson-Patman Act
43. Situation in which a similar merchandise is available from multiple retail outlets - resulting in the blurring of distinctions between type of retailer and merchandise offered
brand
retail convergence
strategic business units (SBU's)
import quotas
44. Traditional prices that customers expect to pay for certain goods and services
customary prices
creative selling
price
relationship marketing
45. Strategy that focuses on producing a single product and marketing it to all customers - also called mass marketing
b2c e-marketing (business to consumer)
undifferentiated marketing
cooperative advertising
planning
46. Price that a consumer or marketing intermediary actually pays for a product after subtracting any discounts - allowances - or rebates from the list price
allowance
order processing
market price
strategic alliance
47. Revenues and intangible benefits such as referrals and customer feedback that a customer brings to the seller over the average lifetime - less the amount the company must spend to acquire - market to - and service the customer
pulling strategy
lifetime value of a customer
pushing strategy
stock-keeping unit
48. Segmenting a business-to-business market based on how industrial purchasers will use the product
pushing strategy
skimming pricing strategies
business products
end-use application segmentation
49. Component of the marketing environment consisting of the relationship between the marketer - society - and culture
social-cultural environment
markup
exploratory research
manufacturer's brand
50. Nonpersonal selling of a particular good or service
electronic storefront
Robinson-Patman Act
product advertising
social-cultural environment