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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Promotion that attempts to increase demand for an existing good - service - organization - person - place - idea - or cause.
supply-chain management
database marketing
wholesing intermediary
persuasive advertising
2. Movement of goods and services from producers to customers
distribution
interactive marketing
direct marketing
attitudes
3. Segmenting a business-to-business market based on how industrial purchasers will use the product
end-use application segmentation
bundle pricing
missionary selling
penetration pricing strategy
4. Indirect type of selling in which specialized salespeople promote the firms goodwill among indirect customers - often by helping customers use products
reminder advertising
publicity
psychographic segmentation
missionary selling
5. Specified deduction from a list price - including a trade-in or promotional allowance
product-related segmentation
consumer innovator
attitudes
allowance
6. Series of different but related ads that use a single theme and appear in different media within a specified time period
advertising campaign
direct marketing
comparitive advertising
market segmentation
7. Business philosophy incorporating the marketing concept that emphasizes first determining unmet consumer needs and then designing a system for satisfying them
product
promotional pricing
Eight Universal Marketing functions
consumer orientation
8. Way to evaluate each of an organization's SBUs - like a portfolio performance framework. The market share/ market growth matrix places SBU's in a 4 quadrant chart that plots market share against market growth potential and then places them in one of
The BCG Matrix
cross-promotion
consumerism
North American Free Trade Agreement (NAFTA)
9. Products characterized by plain labels - no advertising - and the absence of brand names
logistics
generic products
culture
self concept
10. Blending of the four strategy elements - product - distribution - promotion - and price - to fit the needs and preferences of a specific target market
secondary data
bottom line
brand recognition
marketing mix
11. Continuous effort to improve products and work processes with the goal of achieving customer satisfaction and world class performance
reference groups
probability sample
total quality management
family brand
12. Imbalance among knowledge - beliefs - and attitudes that occurs after an action or decision - such as a purchase
exporting
cognitive dissonance
political-legal environment
event marketing
13. Channel intermediary that takes title to goods it handles and then distributes these goods to retailers - other distributors - or B2B customers
brand
wholesaler
family brand
global sourcing
14. Amount by which a retailer reduces the original selling price of a product
business services
markdown
personal selling
exchange rate
15. Group of retail stores planned - coordinated - and marketed as a unit
manufacturers' representative
diffusion process
planned shopping center
trademark
16. Process of determining an organization's primary objectives and adopting courses of action that will achieve these objectives
first mover strategy
phishing
strategic planning
customer relationship management (CRM)
17. Established price normally quoted to potential buyers
nonprobability sampling
demarketing
list price
competitive pricing strategy
18. Short for web log-- an online journal for an individual or organization
blog
AIDA concept
wholesing intermediary
The BCG Matrix
19. Marketing intermediaries that operate in the trade sector
marketing (distribution) channel
intensive distribution
reseller
competitive environment
20. Affiliation of 2 or more companies that help each other achieve common goals
marketing research
partnership
markup
Robinson-Patman Act
21. Accord removing trade barriers between Canada - Mexico - and the US
cognitive dissonance
consumer innovator
North American Free Trade Agreement (NAFTA)
intergrated marketing communications
22. Subset of the marketing mix in which marketers attempt to achieve the optimal blending of the elements of personal and nonpersonal selling to achieve promotional objectives
World Trade Organization (WTO)
sampling
promotional mix
intensive distribution
23. Paying search engines - such as google - a fee to make sure that the company's listing appears toward the top of the search results
comparitive advertising
search marketing
marketing myopia
market price
24. Measure of responsiveness of purchasers and suppliers to a change in price
elasticity
Porter's Five Forces
spam
brand name
25. Pricing strategy that allows marketers to vary prices based on such factors as demand - even though the cost of providing those goods or services remains the same
social responsibility
yield management
price
The BCG Matrix
26. Analysis that help planners compare internal organizational strengths and weaknesses with external oppertunities and threats
SWOT analysis
database marketing
exporting
customary prices
27. Nonpersonal selling of a particular good or service
learning
nonprobability sampling
mission
product advertising
28. Grid that organizes numerical information in a standardized - easily understood format
channel captain
brand preference
spreadsheet analysis
guerrilla marketing
29. Goods and services purchased for use either directly or indirectly in the production of other goods or services for resale
affinity marketing
Robinson-Patman Act
electronic storefront
business products
30. Retailers or wholesalers that purchase products for resale to others-- usually finished goods are bought and resold to consumers; clothing - auto parts - meat.
team selling
customer relationship management (CRM)
business services
trade industries
31. Single brand name that identifies several related products
AIDA concept
family brand
conversion rate
physical distribution
32. Limited periods in during which the key requirements of a market and the particular competencies of a firm best fit together
strategic window
retailing
value pricing
promotion
33. Bundle of physical - service - and symbolic attributes designed to satisfy a customer's wants and needs
first mover strategy
planning
product
demographic segmentation
34. Combination of strategies and tools that drives relationship programs - reorienting the entire organization to a concentrated focus on satisfying customers.
consumerism
customer relationship management (CRM)
strategic alliance
broker
35. Product that contributes directly or indirectly to the output of other products for resale; also called industrial or organizational product
consumer innovator
marketing myopia
product advertising
business to business product
36. Strategy of attaching a popular brand name to a new product in an unrelated product category
opinion leaders
brand extension
homeshoring
brand equity
37. Pricing technique used to determine the number of products that must be sold at a specified price to generate enough revenue to cover total cost
breakeven analysis
marketing ethics
marketing (distribution) channel
missionary selling
38. Process of collecting and using information for marketing decision making
informative advertising
political-legal environment
evaluative criteria
marketing research
39. Theory that advocates observing closely the innovations of first movers and then improving on them to gain advantage in the marketplace
Robinson-Patman Act
second mover strategy
value pricing
allowance
40. Combination of physical chacterisitics and amenities that contribute to a store's image
North American Free Trade Agreement (NAFTA)
atmospherics
brand name
goods
41. Consumer reliance on previous experiences with a product to choose that product again
phishing
order processing
opinion leaders
brand preference
42. Process through which buyers make purchasing decisions
homeshoring
consumer behavior
culture
partnership
43. Trade restrictions that limit the number of units of certain goods that can enter a country for resale
diffusion process
import quotas
evaluative criteria
strategic plan
44. Use of software to analyze marketing information - identifying and targeting messages toward specific groups of potential customers
organization marketing
database marketing
product maximization
marketing mix
45. Theory advocating that the company that is first to offer product in a marketplace will be the long-term market winner
first mover strategy
geographic segmentation
b2b e-marketing (business to business)
cause marketing
46. Firm whose marketing specialists help advertisers plan and prepare advertisements
reminder advertising
outsourcing
advertising agency
adoption process
47. Development and maintenance of long-term - cost-effective relationships with individual customers - suppliers - employees - and other partners for mutual benefit
social responsibility
exporting
relationship marketing
corporate website
48. People or institutions whose opinions are valued and to whom a person looks for guidance in his or her own behavior - values - and conduct - such as family - friends - or celebrities.
affinity marketing
product maximization
advertising agency
reference groups
49. Intangible products that firms buy to facilitate their production and operating processes
sales promotion
channel captain
business services
creative selling
50. Activity in which 2 or more parties give something of value to each other to satisy perceived needs
marketing mix
General Agreement on Tariffs and Trade (GATT)
consumer products
exchange process