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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Direct communications - other than personal sales contacts - between buyer and seller - designed to generate sales - information requests - or store or website visits
market segmentation
direct marketing
trademark
marketing communications
2. Targeting potential customers at very narrow - basic levels - such as by zip cod - specific occupation - or lifestyle--possibly even individuals themselves
physical distribution
micromarketing
goods
psychological pricing
3. Series of related products offered by one company
promotional pricing
conversion rate
product line
reseller
4. Process of collecting information about the external environment to identify and interpret potential trends
focus group
consumerism
environmental scanning
yield management
5. Selling directly to consumers over the internet
supply-chain management
informative advertising
economic environment
b2c e-marketing (business to consumer)
6. Activities involved in selling merchandise to ultimate consumers
b2b e-marketing (business to business)
retailing
bottom line
North American Free Trade Agreement (NAFTA)
7. Marketing intermediaries that operate in the trade sector
marketing ethics
reseller
brand preference
frequency marketing
8. Marketing domestically produced goods and services in foreign countries
guerrilla marketing
first mover strategy
exporting
price
9. Want-satisfying power of a good or service
consumer product (B2C)
end-use application segmentation
loss leader
utility
10. Imbalance between a consumer's actual and desired states
persuasive advertising
phishing
need
physical distribution
11. Sample that gives every member of the population a chance of being selected
allowance
probability sample
customer relationship management (CRM)
direct marketing
12. Marketing information system component that links a decision marketer with relevant databases and analysis tools
vertical marketing system (VMS)
marketing decision support system (MDSS)
personal selling
Eight Universal Marketing functions
13. Blending of the 4 strategy elements- product - distribution - promotion - and pricing- to fit the needs and preferences of a specific target market
list price
marketing mix
AIDA concept
pulling strategy
14. Process by which new goods or services are accepted in the marketplace
social responsibility
marketing (distribution) channel
SWOT analysis
diffusion process
15. Single brand name that identifies several related products
interactive marketing
primary data
family brand
manufacturers' representative
16. Messages that deal with buyer-seller relationships
promotional pricing
lifetime value of a customer
marketing communications
manufacturer's brand
17. Consumer refusal of alternatives and extensive search for desired merchandise
planned shopping center
demographic segmentation
brand insistence
General Agreement on Tariffs and Trade (GATT)
18. Accord removing trade barriers between Canada - Mexico - and the US
product maximization
North American Free Trade Agreement (NAFTA)
tariff
relationship marketing
19. Process through which buyers make purchasing decisions
scrambled merchandising
motive
place marketing
consumer behavior
20. Production - promotion - and reclamation of environmentally sensitive products
learning
psychological pricing
green marketing
strategic planning
21. Marketing effort sponsored by an organization that solicits responses from individuals who share common interests and activities
unfair-trade laws
affinity marketing
geographic segmentation
strategic alliance
22. Person's enduring favorable or unfavorable evaluations - emotions - or action tendencies toward some object or idea
guerrilla marketing
promotional pricing
positioning
attitudes
23. Coordination of all promotional activities to produce a unified - customer-focused promotional message
product advertising
e-business
intergrated marketing communications
brand insistence
24. Meeting customer needs by listening to them - understanding their problems - paying attention to details - and following through after the sale
marketing mix
motive
consultative selling
psychographic segmentation
25. Factors that influence consumer buying power and marketing strategies - including stage of the business cycle - inflation and deflation - unemployment - income - and resource availibility
economic environment
nearshoring
manufacturer's brand
business services
26. Variant of loss leader pricing in which marketers offer prices slightly above cost to avoid violating minimum-markup regulations and earn a minimal return on promotional sales
inside selling
marketing ethics
social responsibility
leader pricing
27. Specified deduction from a list price - including a trade-in or promotional allowance
allowance
total quality management
supply chain
fair-trade laws
28. Situation in which a similar merchandise is available from multiple retail outlets - resulting in the blurring of distinctions between type of retailer and merchandise offered
spreadsheet analysis
retail convergence
leader pricing
services
29. List of legitimate consumer expectations suggested by President Kennedy - the right to chose freely - the right to be informed - the right to be heard - the right to be safe
brand extension
consumer rights
geographic segmentation
perception
30. Strategy that focuses on producing several products and pricing - promoting - and distributing them with different marketing mixes designed to satisfy smaller segments.
differentiated marketing
secondary data
micromarketing
reseller
31. Individuals and firms that acquire products to support - directly or indirectly - production of other goods and services-- HP buys chips from Intel - Sara Lee buys wheat to mill into flour for an ingredient in its breads - lightbulbs for a factory--l
commercial market
intergrated marketing communications
probability sample
marketing mix
32. Participants in an organizational buying action A
focus group
positioning
commercial market
buying center
33. Percentage of visitors to a website who make a purchase
conversion rate
leader pricing
blog
phishing
34. Process of discussing a marketing problem with informed sources both within and outside the firm and examining information from secondary sources
convenience products
business products
wholesaler
exploratory research
35. Loss of sales of an existing product due to competition from a new product in the same line
cannibalization
lifetime value of a customer
personal selling
exporting
36. Advertising that reinforces previous promotional activity by keeping the name of a good - service - organization - person - place - idea - or cause before the public
reminder advertising
brand recognition
interactive marketing
utility
37. Comprehensive term that describes wholesalers as well as agents and brokers
click through rate
wholesing intermediary
SWOT analysis
stock-keeping unit
38. Intangible products that firms buy to facilitate their production and operating processes
intermodal operations
business services
secondary data
sales promotion
39. Buyer-seller communications in which the customer controls the amount and type of information received from a marketer through such channels as the internetand virtual reality kiosks
customer relationship management (CRM)
computer-based segmentation
interactive marketing
marketing myopia
40. Promotion that attempts to increase demand for an existing good - service - organization - person - place - idea - or cause.
channel captain
evoked set
persuasive advertising
political-legal environment
41. Trendsetters who purchase new products before others in a group and then influence others in thier purchases
atmospherics
product-related segmentation
opinion leaders
green marketing
42. Physiological - safety - social/belongingness - esteem needs - self-actualization
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43. Strategy that focuses on producing a single product and marketing it to all customers - also called mass marketing
undifferentiated marketing
business plan
e-marketing
nearshoring
44. Cooperative arrangement in which 2 or more businesses team up to closely link thier names on a single product
strategic planning
primary data
cooperative advertising
cobranding
45. Form of exporting whereby goods and services are bartered rather than sold for cash
retailing
psychological pricing
marketing communications
countertrade
46. Practice of setting a limited number of prices for a selection of merchandise and marketing different product lines at each of these price levels
exclusive distribution
product-line pricing
customer relationship management (CRM)
need
47. Agent wholesaling intermediary that represents manufacterers of related but noncompeting products and receives a commision on each sale
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48. Price that a consumer or marketing intermediary actually pays for a product after subtracting any discounts - allowances - or rebates from the list price
transaction based marketing
European Union (EU)
market price
vertical marketing system (VMS)
49. Development and maintenance of long-term - cost-effective relationships with individual customers - suppliers - employees - and other partners for mutual benefit
social responsibility
public relations
relationship marketing
marketing mix
50. Amount that a retailer adds to the cost of a product to determine its selling price
marketing (distribution) channel
marketing research
attitudes
markup