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Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Series of different but related ads that use a single theme and appear in different media within a specified time period
marketing concept
personal selling
tariff
advertising campaign
2. Way to evaluate each of an organization's SBUs - like a portfolio performance framework. The market share/ market growth matrix places SBU's in a 4 quadrant chart that plots market share against market growth potential and then places them in one of
strategic planning
markdown
brand
The BCG Matrix
3. Traditional prices that customers expect to pay for certain goods and services
shopping products
relationship marketing
customary prices
social responsibility
4. Trade restrictions that limit the number of units of certain goods that can enter a country for resale
sampling
primary data
import quotas
market segmentation
5. Imbalance between a consumer's actual and desired states
b2c e-marketing (business to consumer)
relationship marketing
over-the-counter selling
need
6. Meaning that a person attributes to incoming stimuli gathered through the 5 senses
modified breakeven analysis
marketing concept
breakeven analysis
perception
7. Limited periods in during which the key requirements of a market and the particular competencies of a firm best fit together
cross-promotion
strategic window
radio frequency identification (RFID)
business plan
8. Product that contributes directly or indirectly to the output of other products for resale; also called industrial or organizational product
markup
business to business product
field selling
generic products
9. Situation in which a similar merchandise is available from multiple retail outlets - resulting in the blurring of distinctions between type of retailer and merchandise offered
allowance
retail convergence
relationship selling
marketing mix
10. Federal legislation prohibiting price discrimination that is not based on a cost differential; also prohibits selling at an unreasonably low price to eliminate competition
Robinson-Patman Act
brand name
direct marketing
psychological pricing
11. Stages that consumers go through in learning about a new product - trying it - and deciding whether to purchase it again
partnership
marketing research
adoption process
cognitive dissonance
12. Accord removing trade barriers between Canada - Mexico - and the US
brand extension
Eight Universal Marketing functions
North American Free Trade Agreement (NAFTA)
marketing mix
13. Steps through which an individual reaches a purchase decision: attention - interest - desire - and action
scrambled merchandising
stock-keeping unit
economic environment
AIDA concept
14. Imbalance among knowledge - beliefs - and attitudes that occurs after an action or decision - such as a purchase
intergrated marketing communications
frequency marketing
services
cognitive dissonance
15. Want-satisfying power of a good or service
stock-keeping unit
consumer rights
utility
self concept
16. Site designed to increase a firm's visibility - promote its offerings - and provide information to interested parties
strategic window
SWOT analysis
second mover strategy
corporate website
17. Retailers or wholesalers that purchase products for resale to others-- usually finished goods are bought and resold to consumers; clothing - auto parts - meat.
economic environment
need
comparitive advertising
trade industries
18. Promotion that seeks to develop initial demand for a good - service - organization - person - place - idea - or cause
product maximization
consumer product (B2C)
informative advertising
reminder advertising
19. Physiological - safety - social/belongingness - esteem needs - self-actualization
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20. Combination of physical chacterisitics and amenities that contribute to a store's image
organization marketing
affinity marketing
European Union (EU)
atmospherics
21. Observational research method developed by social anthropologists in which customers are observed in thier natural setting and thier behavior is interpreted based on an understanding of social and cultural characteristics; also known as ethnography o
interpretative research
attitudes
environmental management
product maximization
22. Process of determining an organization's primary objectives and adopting courses of action that will achieve these objectives
informative advertising
strategic planning
team selling
brand preference
23. Targeting potential customers at very narrow - basic levels - such as by zip cod - specific occupation - or lifestyle--possibly even individuals themselves
demarketing
intensive distribution
supply chain
micromarketing
24. Affiliation of 2 or more companies that help each other achieve common goals
partnership
place marketing
direct marketing
value pricing
25. Selling situation in which several sales associates or other members of the organization are recruited to help the lead sales representative reach all those who influence the purchase decision
direct marketing
team selling
geographic segmentation
comarketing
26. Use of the internet for business transactions between organizations
b2b e-marketing (business to business)
interactive marketing
list price
franchise
27. Knowledge or skill that is acquired as a result of experience - which changes consumer behavior
interactive marketing
learning
product
nonprobability sampling
28. Amount by which a retailer reduces the original selling price of a product
markdown
logistics
distribution
strategic alliance
29. Distribution of a product through a single wholesaler or retailer in a specific geographic region
exclusive distribution
cognitive dissonance
Profit Impact of Market Strategies (PIMS) project
strategic plan
30. Estimate of a firm's revenue for a specified future period
sales forecast
guerrilla marketing
manufacturers' representative
institutional advertising
31. Person's multifaceted picture of himself or herself
offshoring
second mover strategy
self concept
utility
32. Subset of the marketing mix in which marketers attempt to achieve the optimal blending of the elements of personal and nonpersonal selling to achieve promotional objectives
manufacturers' representative
b2b marketing
partnership
promotional mix
33. Pricing policy based on the belief that certain prices or price ranges make a good or service more appealing than others to buyers
marketing mix
price
psychological pricing
evoked set
34. Revenues and intangible benefits such as referrals and customer feedback that a customer brings to the seller over the average lifetime - less the amount the company must spend to acquire - market to - and service the customer
consultative selling
lifetime value of a customer
e-business
adoption process
35. Development and maintenance of long-term - cost-effective relationships with individual customers - suppliers - employees - and other partners for mutual benefit
positioning
consumer rights
manufacturer's brand
relationship marketing
36. State laws requiring sellers to maintain minimum prices for comparable merchandise
public relations
exploratory research
direct marketing
unfair-trade laws
37. Intangible tasks that satisfy the needs of consumer and business users
consultative selling
services
marketing mix
frequency marketing
38. Activities involved in selling merchandise to ultimate consumers
reference groups
direct marketing
retailing
second mover strategy
39. Agreement that grants foreign marketers the right to distribute a firm's merchandise or to use its trademark - patent - or process in a specified geographic area
foreign licensing
electronic data interchange (EDI)
consumer product (B2C)
spam
40. Buying and Selling (Exchange functions) - Transporting and Storing (Physical distribution functions) - Standardizing and Grading - Financing - Risk Taking - and Securing marketing information (Facilitating functions)
foreign licensing
strategic plan
intergrated marketing communications
Eight Universal Marketing functions
41. Research that discovered a strong positive relationship between a firm's market share and product quality and its return on investment
atmospherics
comarketing
Profit Impact of Market Strategies (PIMS) project
promotion
42. Paying search engines - such as google - a fee to make sure that the company's listing appears toward the top of the search results
product-line pricing
commercial market
search marketing
sales promotion
43. Features that a consumer considers in chosing among alternatives
secondary data
Maslow's hierarchy of needs
evaluative criteria
convenience products
44. Brand for which the owner claims exclusive legal protection
vertical marketing system (VMS)
Profit Impact of Market Strategies (PIMS) project
strategic window
trademark
45. Hypothesis that each new type of retailer gains a competitive foothold by offering lower prices than current suppliers charge; the result of reducing or eliminating services
personal selling
wheel of retailing
cause marketing
Profit Impact of Market Strategies (PIMS) project
46. Division of a population into groups that have similar psychological characteristics - values - and lifestyles.
SWOT analysis
phishing
strategic plan
psychographic segmentation
47. Planned channel system designed to improve distribution and cost effectiveness by integrating various functions throughout the distribution chain
breakeven analysis
stock-keeping unit
vertical marketing system (VMS)
retailing
48. Process of reducing consumer demand for a good or service to a level that the firm can supply
demarketing
marketing concept
tactical planning
competitive environment
49. Model developed by strategy expert Michael Porter that identifies 5 competitive forces that influence planning strategies; 1. the threat of new entrants 2. the bargaining power of buyers 3. the bargaining power of suppliers 4. the threat of substitut
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50. Percentage of people presented with a banner ad who click on it
adoption process
exploratory research
social responsibility
click through rate