SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Marketing
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Relationship in which an organization provides funds or in-kind resources to an event or activity in exchange for a direct association with that event or activity
customary prices
primary data
franchise
sponsorship
2. Planned channel system designed to improve distribution and cost effectiveness by integrating various functions throughout the distribution chain
commercial market
generic products
scrambled merchandising
vertical marketing system (VMS)
3. Business philosophy incorporating the marketing concept that emphasizes first determining unmet consumer needs and then designing a system for satisfying them
perception
marketing plan
consumer orientation
consultative selling
4. People or institutions whose opinions are valued and to whom a person looks for guidance in his or her own behavior - values - and conduct - such as family - friends - or celebrities.
reference groups
radio frequency identification (RFID)
place marketing
yield management
5. Process through which buyers make purchasing decisions
need
learning
brand equity
consumer behavior
6. Marketing activities other than personal selling - advertising - and publicity that enhance consumer purchasing and dealer effectiveness
atmospherics
allowance
wheel of retailing
sales promotion
7. Cooperative agreement in which two businesses jointly market each other's product
planned shopping center
comarketing
second mover strategy
social-cultural environment
8. Process of reducing consumer demand for a good or service to a level that the firm can supply
b2b e-marketing (business to business)
product line
supply chain
demarketing
9. Key business units within diversified firms-- each SBU has its own managers - resources - objectives - and competitors. A division - a product line - or single product may define the boundaries of an SBU - each persues its own mission and often devel
10. Promotional effort by the seller to stimulate final-user demand - which then exerts pressure on the distribution channel
psychographic segmentation
pulling strategy
Profit Impact of Market Strategies (PIMS) project
exclusive distribution
11. Pricing policy based on the belief that certain prices or price ranges make a good or service more appealing than others to buyers
unfair-trade laws
partnership
psychological pricing
strategic planning
12. Complete sequence of suppliers and activities that contribute to the creation and delivery of merchandise
supply chain
marketing communications
publicity
goods
13. Pricing policy in which a lower than normal price is used as a temporary ingredient in a firm's marketing strategy
sales forecast
bundle pricing
promotional pricing
supply-chain management
14. Process of determining an organization's primary objectives and adopting courses of action that will achieve these objectives
strategic planning
channel captain
consumer rights
marketing decision support system (MDSS)
15. Theory that advocates observing closely the innovations of first movers and then improving on them to gain advantage in the marketplace
outsourcing
intensive distribution
product-line pricing
second mover strategy
16. Imbalance among knowledge - beliefs - and attitudes that occurs after an action or decision - such as a purchase
brand extension
database marketing
cognitive dissonance
exchange process
17. Firm that targets customers by collecting and analyzing business information - conducting customer transactions - and maintaining online relationships with customers
political-legal environment
The BCG Matrix
e-business
global sourcing
18. Participants in an organizational buying action A
buying center
psychographic segmentation
tactical planning
reference groups
19. Amount by which a retailer reduces the original selling price of a product
affinity marketing
b2b e-marketing (business to business)
social responsibility
markdown
20. Analysis that help planners compare internal organizational strengths and weaknesses with external oppertunities and threats
b2c e-marketing (business to consumer)
SWOT analysis
relationship marketing
global sourcing
21. Inner state that directs a person toward the goal of satisfying a need
place marketing
consumer rights
reminder advertising
motive
22. Formal document that outlines a companies objectives - how they will be met - how the business will obtain financing - and how much money the company expects to earn.
business plan
marketing plan
North American Free Trade Agreement (NAFTA)
supply-chain management
23. Marketing effort sponsored by an organization that solicits responses from individuals who share common interests and activities
consumer innovator
affinity marketing
product advertising
click through rate
24. Tax levied against imported goods
electronic storefront
tariff
product maximization
relationship marketing
25. Use of the internet for business transactions between organizations
electronic storefront
homeshoring
competitive pricing strategy
b2b e-marketing (business to business)
26. Specified deduction from a list price - including a trade-in or promotional allowance
allowance
Porter's Five Forces
learning
exporting
27. Channel intermediary that takes title to goods it handles and then distributes these goods to retailers - other distributors - or B2B customers
tariff
radio frequency identification (RFID)
brand extension
wholesaler
28. List of legitimate consumer expectations suggested by President Kennedy - the right to chose freely - the right to be informed - the right to be heard - the right to be safe
lifetime value of a customer
psychographic segmentation
consumer rights
evoked set
29. Promotional technique in which marketing partners share the cost of a promotional campaign that meets their mutual needs
over-the-counter selling
cross-promotion
positioning
markup
30. Division of an overall market into homogenous groups based on variables such as gender - age - income - occupation - education - sexual orientation - household size - and stage in the family life cycle; also called socioeconomic segmentation
modified breakeven analysis
demographic segmentation
exploratory research
brand extension
31. Blending of the four strategy elements - product - distribution - promotion - and price - to fit the needs and preferences of a specific target market
services
self concept
marketing mix
total quality management
32. Factors that influence consumer buying power and marketing strategies - including stage of the business cycle - inflation and deflation - unemployment - income - and resource availibility
marketing myopia
persuasive advertising
economic environment
conversion rate
33. Control of the activities of purchasing - processing - and delivery through which raw materials are transformed into products and made available to final consumers
product life cycle
corporate website
supply-chain management
brand extension
34. Product management system in which a category manager--with profit and loss responsibility-- oversees a product line
consultative selling
strategic alliance
category management
public relations
35. Division of an overall market into homogenous groups based on thier location
business products
green marketing
geographic segmentation
interactive marketing
36. Established price normally quoted to potential buyers
personal selling
list price
manufacturer's brand
end-use application segmentation
37. Distribution of a product through a single wholesaler or retailer in a specific geographic region
exploratory research
exclusive distribution
homeshoring
sponsorship
38. Percentage of visitors to a website who make a purchase
conversion rate
brand recognition
market price
markup
39. Paying search engines - such as google - a fee to make sure that the company's listing appears toward the top of the search results
marketing decision support system (MDSS)
technological environment
importing
search marketing
40. Imbalance between a consumer's actual and desired states
retailing
need
lifetime value of a customer
environmental management
41. Pricing strategy emphasizing benefits derived from a product in comparison to the price and quality levels of competing offerings
value pricing
adoption process
institutional advertising
second mover strategy
42. Combination of strategies and tools that drives relationship programs - reorienting the entire organization to a concentrated focus on satisfying customers.
exploratory research
strategic alliance
customer relationship management (CRM)
marketing communications
43. Marketing activities other than personal selling - advertising - guerrila marketing - and public relations that stimulate consumer purchasing and dealer effectiveness
sales promotion
family brand
probability sample
adoption process
44. Tangible products that customers can see - hear - smell - taste - or touch
demarketing
cooperative advertising
goods
frequency marketing
45. Promotional effort by the seller directed to members of the marketing channel rather than final users
pushing strategy
physical distribution
marketing mix
product line
46. Personal selling that involves situations in which a considerable degree of analytical decision making on the buyer's part results in the need for skillful proposals of solutions for the customer's needs
creative selling
fair-trade laws
marketing myopia
distribution
47. Buyer-seller communications in which the customer controls the amount and type of information received from a marketer through such channels as the internetand virtual reality kiosks
interactive marketing
evoked set
nearshoring
marketing mix
48. Goods and services that consumers want to purchase frequently - immediately - and with minimal effort
outsourcing
family brand
publicity
convenience products
49. High tech scam that uses authentic looking email or pop-up messages to get unsuspecting victims to reveal personal information
phishing
micromarketing
markdown
allowance
50. Technology that uses a tiny chip with identification information that can be read by a scanner using radio waves from a distance
skimming pricing strategies
radio frequency identification (RFID)
second mover strategy
interpretative research