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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation has two factors: satisfiers and dis-satisfiers.


2. Average Return per user






3. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






4. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






5. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






6. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






7. A plan that provides benefits for a limited amount of time - usually 6 months or less






8. Choosing an option that is acceptable - although not necessarily the best or perfect.






9. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






10. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






11. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






12. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






13. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






14. The tendency to assign internal attributes to successes and external factors to failures.






15. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






16. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






17. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






18. Groups in which the members are attached to each other and act as one unit






19. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






20. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






21. Someone does not have 'official' authority but is recognized as a leader by the group






22. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






23. When a company or organization does the bare minimum required to meet a requirement or responsibility






24. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






25. Tests ending condition in middle of loop






26. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






27. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






28. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






29. Planning - Controlling - Leading - Organizing






30. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






31. Using computers and telecommunications equipment to perform work from home or another remote location






32. The value or importance an individual places on a reward






33. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






34. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






35. Fundamental values of right and wrong






36. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






37. Forming - Storming - Norming - Performing






38. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






39. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






40. Assumes that the manager will operate an make decisions based on the best economic interest of the company






41. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






42. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






43. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






44. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






45. When a company or organization responds to a requirement or responsibility by fighting against it.






46. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






47. Power derived through one's position - such as a police officer or elected official.






48. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






49. A mechanism for gathering information about performance deficiencies after they occur






50. A simple bar chart that depicts project tasks against a calendar