SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Classical Approach to decision making
specific plan
Alderfer's ERG theory
transformational leadership
2. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Pygmalion effect
gantt chart
benchmarking
Scientific Management
3. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
Administrative Model of decision making
hierarchy of needs
political model of decision making
institutional power (as defined by McClelland)
4. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Three components of Expectancy theory
geocentric approach
transactional leadership
single use plan
5. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
legitimate power
strategic plan
PERT system (Program Evaluation and Review Technique
business process re-engineering
6. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
rewards power
Decision Making Process
Alderfer's ERG theory
Pygmalion effect
7. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
operating plan
overhead
rewards power
Fiedler's contingency theory
8. The management function that energizes people to contribute their best individually and in cooperation with other people
leading function
defense reaction
transactional leadership
McCelland's Acquired Need theory
9. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
maslow
fundamental attribution error
Theory X
Alderfer's ERG theory
10. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
control system
Economic Order Quality (EOQ)
political model of decision making
concurrent control
11. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
zeitgeist
selective perception
concurrent control
benchmarking
12. Planning - Controlling - Leading - Organizing
feedback control
core functions of management
ethics
political model of decision making
13. Tests ending condition in middle of loop
McCelland's Acquired Need theory
Enterprise resource planning
loop control
charismatic leadership
14. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
staffing function
valence
Expectancy theory
standing plan
15. The number of subordinates who report directly to a manager
span of control
Enterprise resource planning
valence
business process re-engineering
16. The ability to use influence to achieve results
leadership grids
kanban system
referent power
institutional power (as defined by McClelland)
17. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
expert power
informal leadership
geocentric approach
18. Average Return per user
zeitgeist
ARPU
hierarchy of needs
Reaction reaction
19. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
rewards power
feedforward control
leadership grids
Frederick Taylor
20. Power derived through one's position - such as a police officer or elected official.
nominal group technique
referent power
legitimate power
ARPU
21. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
polycentric approach
transactional leadership
Alderfer's ERG theory
control system
22. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
single use plan
Decision Making Process
control system
Fiedler's contingency theory
23. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
transformational leadership
hawthorne studies
authoritarianism
24. Motivation based on ideas of right and wrong
concurrent control
rewards power
transformational leadership
ethics
25. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
specific plan
benchmarking
controlling function
coercive power
26. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
geocentric approach
stages of conflict
loop control
maslow
27. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Scientific Management
abilene paradox
strategic plan
selective perception
28. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
nominal group technique
selective perception
benchmarking
Theory y
29. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
expert power
charismatic leadership
single use plan
Decision Making Process
30. Control that allows managers to anticipate problems before they arise
feedforward control
benchmarking
coercive power
Three components of Expectancy theory
31. Power derived through advanced knowledge or experience in a particular subject.
Fiedler's contingency theory
transformational leadership
rewards power
expert power
32. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
morals
Pygmalion effect
transactional leadership
operating plan
33. Motivation has two factors: satisfiers and dis-satisfiers.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
34. The tendency to assign internal attributes to successes and external factors to failures.
projection
concurrent control
self-serving bias
Fundamental Attribution Error
35. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
political model of decision making
zeitgeist
referent power
benchmarking
36. A mechanism for gathering information about performance deficiencies after they occur
kanban system
informal leadership
feedback control
transformational leadership
37. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
polycentric approach
Alderfer's ERG theory
ethnocentric approach
Fundamental Attribution Error
38. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Decision Making Process
overhead
charismatic leadership
nominal group technique
39. Hierarchy of needs
maslow
Administrative Model of decision making
satisficing
hierarchy of needs
40. Choosing an option that is acceptable - although not necessarily the best or perfect.
projection
gantt chart
kanban system
satisficing
41. A plan that provides benefits for a limited amount of time - usually 6 months or less
expert power
ethics
short-term plan
overhead
42. Using computers and telecommunications equipment to perform work from home or another remote location
institutional power (as defined by McClelland)
transactional leadership
Fundamental Attribution Error
telecommuting
43. Fundamental values of right and wrong
morals
concurrent control
standing plan
control system
44. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
stages of conflict
planning function
polycentric approach
single use plan
45. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
Three components of Expectancy theory
charismatic leadership
staffing function
institutional power (as defined by McClelland)
46. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
47. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
zeitgeist
supply chain management
benchmarking
feedback control
48. When a company or organization responds to a requirement or responsibility by fighting against it.
projection
Reaction reaction
decentralization
coercive power
49. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
Rationalizing
abilene paradox
Pygmalion effect
rewards power
50. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
hawthorne studies
Theory X
grapevine
business process re-engineering