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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






2. Motivation has two factors: satisfiers and dis-satisfiers.

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3. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






4. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






5. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






6. Someone does not have 'official' authority but is recognized as a leader by the group






7. When a company or organization responds to a requirement or responsibility by fighting against it.






8. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






9. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






10. A mechanism for gathering information about performance deficiencies after they occur






11. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






12. The number of subordinates who report directly to a manager






13. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






14. Provides managment with detailed implementation guidance based on stratgy to help with objectives






15. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






16. The management function that energizes people to contribute their best individually and in cooperation with other people






17. Different people have different needs based on their early childhood experiences.

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18. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






19. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






20. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






21. The ability to use influence to achieve results






22. Control that allows managers to anticipate problems before they arise






23. Planning - Controlling - Leading - Organizing






24. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






25. Forming - Storming - Norming - Performing






26. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






27. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






28. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






29. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






30. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






31. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






32. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






33. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






34. Temporary allocation of personnel and resources for the accomplishment of a specific objective






35. Tests ending condition in middle of loop






36. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






37. Fundamental values of right and wrong






38. To bring into accord with reason or cause something to seem reasonable






39. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






40. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






41. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






42. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






43. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






44. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






45. A plan that provides benefits for a limited amount of time - usually 6 months or less






46. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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47. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






48. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






49. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






50. Motivation based on ideas of right and wrong