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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fundamental values of right and wrong
ethnocentric approach
morals
business process re-engineering
control system
2. The number of subordinates who report directly to a manager
span of control
overhead
stages of conflict
standing plan
3. Someone does not have 'official' authority but is recognized as a leader by the group
Enterprise resource planning
informal leadership
organizing function
transactional leadership
4. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
transactional leadership
Enterprise resource planning
single use plan
hawthorne studies
5. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Fundamental Attribution Error
projection
people oriented leadership
rewards power
6. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
Administrative Model of decision making
charismatic leadership
authoritarianism
nominal group technique
7. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
Three components of Expectancy theory
selective perception
feedback control
8. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
projection
standing plan
short-term plan
Three components of Expectancy theory
9. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
telecommuting
controlling function
expert power
informal leadership
10. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
Expectancy theory
fundamental attribution error
span of control
zeitgeist
11. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
single use plan
selective perception
Proaction reaction
geocentric approach
12. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
PERT system (Program Evaluation and Review Technique
Herzberg's Two Factor Theory
Pygmalion effect
organizing function
13. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
informal leadership
legitimate power
nominal group technique
Expectancy theory
14. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
maslow
Decision Making Process
kanban system
feedback control
15. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
controlling function
referent power
coercive power
16. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
standing plan
ethics
Fundamental Attribution Error
Three components of Expectancy theory
17. Motivation has two factors: satisfiers and dis-satisfiers.
18. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
ethnocentric approach
operating plan
abilene paradox
selective perception
19. Control that allows managers to anticipate problems before they arise
feedforward control
Economic Order Quality (EOQ)
supply chain management
Classical Approach to decision making
20. Planning - Controlling - Leading - Organizing
referent power
core functions of management
Fiedler's contingency theory
coercive power
21. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
feedback control
Classical Approach to decision making
Economic Order Quality (EOQ)
decentralization
22. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
single use plan
strategic plan
Reaction reaction
Classical Approach to decision making
23. Power derived through one's position - such as a police officer or elected official.
Classical Approach to decision making
legitimate power
business process re-engineering
leading function
24. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
staffing function
Proaction reaction
telecommuting
business process re-engineering
25. Temporary allocation of personnel and resources for the accomplishment of a specific objective
stages of conflict
hawthorne studies
feedback control
task force
26. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Administrative Model of decision making
polycentric approach
valence
zeitgeist
27. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
loop control
Expectancy theory
transactional leadership
28. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
abilene paradox
benchmarking
Fiedler's contingency theory
Three components of Expectancy theory
29. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
satisficing
Herzberg's Two Factor Theory
expert power
projection
30. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
authoritarianism
institutional power (as defined by McClelland)
Reaction reaction
standing plan
31. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Enterprise resource planning
polycentric approach
ethnocentric approach
decentralization
32. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Herzberg's Two Factor Theory
core functions of management
charismatic leadership
Proaction reaction
33. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
defense reaction
leadership grids
supply chain management
34. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
decentralization
projection
specific plan
hierarchy of needs
35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
transactional leadership
decentralization
valence
fundamental attribution error
36. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
legitimate power
leadership grids
single use plan
Pygmalion effect
37. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
feedback control
staffing function
short-term plan
coercive power
38. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
informal leadership
Decision Making Process
selective perception
Theory y
39. Tests ending condition in middle of loop
Proaction reaction
Stages of Groups
loop control
ARPU
40. A simple bar chart that depicts project tasks against a calendar
organizing function
gantt chart
political model of decision making
Expectancy theory
41. Using computers and telecommunications equipment to perform work from home or another remote location
political model of decision making
operating plan
telecommuting
Herzberg's Two Factor Theory
42. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
ethnocentric approach
loop control
feedforward control
benchmarking
43. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
morals
decentralization
geocentric approach
Fundamental Attribution Error
44. A mechanism for gathering information about performance deficiencies after they occur
ethics
zeitgeist
feedback control
political model of decision making
45. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
selective perception
telecommuting
grapevine
defense reaction
46. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
controlling function
concurrent control
political model of decision making
planning function
47. Provides managment with detailed implementation guidance based on stratgy to help with objectives
expert power
polycentric approach
PERT system (Program Evaluation and Review Technique
operating plan
48. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
telecommuting
business process re-engineering
hierarchy of needs
Economic Order Quality (EOQ)
49. Hierarchy of needs
nominal group technique
transformational leadership
informal leadership
maslow
50. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
staffing function
institutional power (as defined by McClelland)
Enterprise resource planning
specific plan