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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






2. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






3. Hierarchy of needs






4. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






5. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






6. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






7. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






8. Control that allows managers to anticipate problems before they arise






9. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






10. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






11. Temporary allocation of personnel and resources for the accomplishment of a specific objective






12. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






13. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






14. Groups in which the members are attached to each other and act as one unit






15. The management function that energizes people to contribute their best individually and in cooperation with other people






16. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






17. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






18. Planning - Controlling - Leading - Organizing






19. A simple bar chart that depicts project tasks against a calendar






20. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






21. Choosing an option that is acceptable - although not necessarily the best or perfect.






22. When a company or organization responds to a requirement or responsibility by fighting against it.






23. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






24. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






25. The ability to use influence to achieve results






26. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






27. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






28. Total fixed cost






29. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






30. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






31. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






32. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






33. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






34. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






35. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






36. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






37. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






38. Group performance is dependent upon the interaction between leadership style and situational favorableness

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39. Power derived through one's position - such as a police officer or elected official.






40. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






41. The value or importance an individual places on a reward






42. To bring into accord with reason or cause something to seem reasonable






43. The tendency to assign internal attributes to successes and external factors to failures.






44. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






45. When a company or organization does the bare minimum required to meet a requirement or responsibility






46. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






47. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






48. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






49. Someone does not have 'official' authority but is recognized as a leader by the group






50. Motivation based on ideas of right and wrong