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Test your basic knowledge |
CLEP Principles Of Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a company or organization responds to a requirement or responsibility by fighting against it.
span of control
hierarchy of needs
Reaction reaction
feedback control
2. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Pygmalion effect
telecommuting
ethics
morals
3. Groups in which the members are attached to each other and act as one unit
nominal group technique
Cohesive Groups
Economic Order Quality (EOQ)
Proaction reaction
4. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
Enterprise resource planning
planning function
nominal group technique
legitimate power
5. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
fundamental attribution error
referent power
abilene paradox
Pygmalion effect
6. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
morals
Scientific Management
Theory X
operating plan
7. A simple bar chart that depicts project tasks against a calendar
ARPU
gantt chart
kanban system
telecommuting
8. Motivation based on ideas of right and wrong
ethics
rewards power
Decision Making Process
supply chain management
9. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
abilene paradox
Frederick Taylor
single use plan
valence
10. Group performance is dependent upon the interaction between leadership style and situational favorableness
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11. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
ARPU
satisficing
feedforward control
referent power
12. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
core functions of management
supply chain management
planning function
operating plan
13. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
satisficing
rewards power
valence
business process re-engineering
14. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
Decision Making Process
control system
hawthorne studies
Fundamental Attribution Error
15. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
political model of decision making
charismatic leadership
PERT system (Program Evaluation and Review Technique
16. Planning - Controlling - Leading - Organizing
standing plan
core functions of management
Theory X
Enterprise resource planning
17. A plan that provides benefits for a limited amount of time - usually 6 months or less
kanban system
hierarchy of needs
Fiedler's contingency theory
short-term plan
18. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
PERT system (Program Evaluation and Review Technique
fundamental attribution error
loop control
institutional power (as defined by McClelland)
19. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
maslow
transactional leadership
Scientific Management
staffing function
20. Tests ending condition in middle of loop
referent power
polycentric approach
loop control
staffing function
21. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
feedforward control
legitimate power
zeitgeist
satisficing
22. The value or importance an individual places on a reward
kanban system
Expectancy theory
valence
morals
23. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
stages of conflict
Pygmalion effect
political model of decision making
supply chain management
24. Hierarchy of needs
maslow
Theory y
Alderfer's ERG theory
self-serving bias
25. Forming - Storming - Norming - Performing
nominal group technique
Stages of Groups
planning function
Enterprise resource planning
26. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
leadership grids
Frederick Taylor
Enterprise resource planning
morals
27. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
organizing function
Enterprise resource planning
Three components of Expectancy theory
Classical Approach to decision making
28. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
staffing function
hawthorne studies
Three components of Expectancy theory
political model of decision making
29. To bring into accord with reason or cause something to seem reasonable
Rationalizing
satisficing
leadership grids
Frederick Taylor
30. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
Economic Order Quality (EOQ)
Rationalizing
people oriented leadership
standing plan
31. The management function that energizes people to contribute their best individually and in cooperation with other people
leading function
Theory y
referent power
morals
32. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
PERT system (Program Evaluation and Review Technique
abilene paradox
Fundamental Attribution Error
Theory X
33. When a company or organization does the bare minimum required to meet a requirement or responsibility
Alderfer's ERG theory
Theory X
Stages of Groups
defense reaction
34. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
authoritarianism
telecommuting
benchmarking
Fiedler's contingency theory
35. Choosing an option that is acceptable - although not necessarily the best or perfect.
standing plan
satisficing
informal leadership
Fundamental Attribution Error
36. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
abilene paradox
gantt chart
Administrative Model of decision making
37. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
feedback control
Theory X
people oriented leadership
strategic plan
38. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
span of control
single use plan
rewards power
strategic plan
39. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
Alderfer's ERG theory
valence
leadership grids
40. Temporary allocation of personnel and resources for the accomplishment of a specific objective
informal leadership
task force
Theory X
Economic Order Quality (EOQ)
41. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
rewards power
Stages of Groups
operating plan
Economic Order Quality (EOQ)
42. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
charismatic leadership
nominal group technique
Classical Approach to decision making
leading function
43. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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44. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
operating plan
supply chain management
benchmarking
hierarchy of needs
45. A mechanism for gathering information about performance deficiencies after they occur
coercive power
feedback control
hierarchy of needs
supply chain management
46. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
referent power
legitimate power
operating plan
47. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Classical Approach to decision making
span of control
hawthorne studies
Herzberg's Two Factor Theory
48. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
loop control
planning function
polycentric approach
geocentric approach
49. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
controlling function
Proaction reaction
Stages of Groups
leading function
50. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
strategic plan
leadership grids
projection
maslow
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