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Test your basic knowledge |
CLEP Principles Of Management
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Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
telecommuting
grapevine
Scientific Management
maslow
2. The value or importance an individual places on a reward
core functions of management
authoritarianism
institutional power (as defined by McClelland)
valence
3. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
leading function
benchmarking
supply chain management
feedforward control
4. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Classical Approach to decision making
polycentric approach
benchmarking
leading function
5. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
strategic plan
people oriented leadership
single use plan
feedback control
6. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
business process re-engineering
Alderfer's ERG theory
nominal group technique
grapevine
7. When a company or organization does the bare minimum required to meet a requirement or responsibility
McCelland's Acquired Need theory
defense reaction
fundamental attribution error
coercive power
8. Provides managment with detailed implementation guidance based on stratgy to help with objectives
Herzberg's Two Factor Theory
operating plan
hawthorne studies
Expectancy theory
9. A plan that provides benefits for a limited amount of time - usually 6 months or less
defense reaction
planning function
operating plan
short-term plan
10. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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11. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
coercive power
decentralization
overhead
12. The number of subordinates who report directly to a manager
planning function
coercive power
Alderfer's ERG theory
span of control
13. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
Reaction reaction
geocentric approach
operating plan
ethics
14. Power derived through one's position - such as a police officer or elected official.
McCelland's Acquired Need theory
Enterprise resource planning
legitimate power
Fiedler's contingency theory
15. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
supply chain management
loop control
leading function
kanban system
16. Tests ending condition in middle of loop
loop control
Frederick Taylor
ARPU
Enterprise resource planning
17. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
Herzberg's Two Factor Theory
maslow
feedforward control
18. Group performance is dependent upon the interaction between leadership style and situational favorableness
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19. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
decentralization
controlling function
planning function
leadership grids
20. Forming - Storming - Norming - Performing
McCelland's Acquired Need theory
Stages of Groups
rewards power
span of control
21. A mechanism for gathering information about performance deficiencies after they occur
kanban system
Rationalizing
task force
feedback control
22. A simple bar chart that depicts project tasks against a calendar
decentralization
hierarchy of needs
gantt chart
charismatic leadership
23. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
zeitgeist
Reaction reaction
specific plan
ARPU
24. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
control system
gantt chart
feedback control
standing plan
25. Using computers and telecommunications equipment to perform work from home or another remote location
Classical Approach to decision making
Stages of Groups
transformational leadership
telecommuting
26. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
transactional leadership
fundamental attribution error
abilene paradox
maslow
27. Assumes that the manager will operate an make decisions based on the best economic interest of the company
feedforward control
Classical Approach to decision making
standing plan
staffing function
28. When a company or organization responds to a requirement or responsibility by fighting against it.
Reaction reaction
stages of conflict
overhead
supply chain management
29. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
specific plan
referent power
leading function
ethnocentric approach
30. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
Proaction reaction
single use plan
task force
31. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
zeitgeist
Economic Order Quality (EOQ)
telecommuting
grapevine
32. Hierarchy of needs
strategic plan
maslow
feedback control
Theory y
33. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
transformational leadership
task force
control system
Rationalizing
34. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
charismatic leadership
defense reaction
satisficing
projection
35. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
hawthorne studies
feedforward control
Enterprise resource planning
concurrent control
36. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
Cohesive Groups
Rationalizing
authoritarianism
concurrent control
37. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
overhead
transactional leadership
hawthorne studies
strategic plan
38. Different people have different needs based on their early childhood experiences.
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39. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Economic Order Quality (EOQ)
people oriented leadership
selective perception
operating plan
40. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
nominal group technique
Theory X
Three components of Expectancy theory
Classical Approach to decision making
41. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
staffing function
defense reaction
Fundamental Attribution Error
feedforward control
42. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Theory y
hawthorne studies
Frederick Taylor
single use plan
43. Fundamental values of right and wrong
Pygmalion effect
hawthorne studies
morals
transactional leadership
44. The ability to use influence to achieve results
institutional power (as defined by McClelland)
PERT system (Program Evaluation and Review Technique
feedforward control
ethics
45. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
nominal group technique
kanban system
Theory y
supply chain management
46. Planning - Controlling - Leading - Organizing
feedback control
self-serving bias
core functions of management
morals
47. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
charismatic leadership
feedback control
stages of conflict
Fundamental Attribution Error
48. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
Reaction reaction
supply chain management
Scientific Management
Pygmalion effect
49. Average Return per user
concurrent control
staffing function
ARPU
controlling function
50. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
selective perception
standing plan
coercive power
Expectancy theory