Test your basic knowledge |

CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






2. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






3. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






4. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






5. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






6. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






7. When a company or organization responds to a requirement or responsibility by fighting against it.






8. A plan that provides benefits for a limited amount of time - usually 6 months or less






9. Forming - Storming - Norming - Performing






10. Control that allows managers to anticipate problems before they arise






11. The number of subordinates who report directly to a manager






12. Power derived through one's position - such as a police officer or elected official.






13. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






14. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






15. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






16. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






17. Temporary allocation of personnel and resources for the accomplishment of a specific objective






18. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






19. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






20. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






21. Fundamental values of right and wrong






22. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






23. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






24. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






25. Motivation has two factors: satisfiers and dis-satisfiers.

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


26. Assumes that the manager will operate an make decisions based on the best economic interest of the company






27. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






28. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






29. Choosing an option that is acceptable - although not necessarily the best or perfect.






30. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






31. Average Return per user






32. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


33. When a company or organization does the bare minimum required to meet a requirement or responsibility






34. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






35. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






36. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






37. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






38. The management function that energizes people to contribute their best individually and in cooperation with other people






39. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






40. Hierarchy of needs






41. Motivation based on ideas of right and wrong






42. A simple bar chart that depicts project tasks against a calendar






43. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






44. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






45. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






46. The value or importance an individual places on a reward






47. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






48. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






49. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






50. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people