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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






2. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






3. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






4. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






5. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






6. Groups in which the members are attached to each other and act as one unit






7. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






8. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






9. Group performance is dependent upon the interaction between leadership style and situational favorableness


10. The tendency to assign internal attributes to successes and external factors to failures.






11. A plan that provides benefits for a limited amount of time - usually 6 months or less






12. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






13. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






14. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






15. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






16. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






17. Forming - Storming - Norming - Performing






18. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






19. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






20. Fundamental values of right and wrong






21. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






22. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






23. Someone does not have 'official' authority but is recognized as a leader by the group






24. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


25. When a company or organization does the bare minimum required to meet a requirement or responsibility






26. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






27. Total fixed cost






28. The number of subordinates who report directly to a manager






29. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






30. The management function that energizes people to contribute their best individually and in cooperation with other people






31. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






32. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






33. The ability to use influence to achieve results






34. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






35. Choosing an option that is acceptable - although not necessarily the best or perfect.






36. A mechanism for gathering information about performance deficiencies after they occur






37. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






38. Motivation based on ideas of right and wrong






39. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






40. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






41. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






42. Temporary allocation of personnel and resources for the accomplishment of a specific objective






43. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






44. When a company or organization responds to a requirement or responsibility by fighting against it.






45. Tests ending condition in middle of loop






46. To bring into accord with reason or cause something to seem reasonable






47. Motivation has two factors: satisfiers and dis-satisfiers.


48. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






49. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






50. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards