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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






2. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






3. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






4. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






5. Motivation based on ideas of right and wrong






6. The ability to use influence to achieve results






7. To bring into accord with reason or cause something to seem reasonable






8. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






9. A simple bar chart that depicts project tasks against a calendar






10. Average Return per user






11. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






12. Using computers and telecommunications equipment to perform work from home or another remote location






13. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






14. A plan that provides benefits for a limited amount of time - usually 6 months or less






15. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






16. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






17. Different people have different needs based on their early childhood experiences.

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18. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






19. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






20. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






21. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






22. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






23. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






24. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






25. Planning - Controlling - Leading - Organizing






26. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






27. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






28. Tests ending condition in middle of loop






29. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






30. Group performance is dependent upon the interaction between leadership style and situational favorableness

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31. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






32. Choosing an option that is acceptable - although not necessarily the best or perfect.






33. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






34. Provides managment with detailed implementation guidance based on stratgy to help with objectives






35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






36. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






37. Hierarchy of needs






38. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






39. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






40. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






41. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






42. When a company or organization does the bare minimum required to meet a requirement or responsibility






43. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






44. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






45. Assumes that the manager will operate an make decisions based on the best economic interest of the company






46. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






47. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






48. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






49. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






50. Power derived through advanced knowledge or experience in a particular subject.