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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






2. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






3. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






4. Average Return per user






5. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






6. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






7. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






8. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






9. Motivation based on ideas of right and wrong






10. Assumes that the manager will operate an make decisions based on the best economic interest of the company






11. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






12. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






13. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






14. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






15. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






16. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






17. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






18. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






19. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






20. Tests ending condition in middle of loop






21. The ability to use influence to achieve results






22. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






23. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






24. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






25. To bring into accord with reason or cause something to seem reasonable






26. The tendency to assign internal attributes to successes and external factors to failures.






27. Different people have different needs based on their early childhood experiences.

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28. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






29. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






30. Motivation has two factors: satisfiers and dis-satisfiers.

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31. Power derived through advanced knowledge or experience in a particular subject.






32. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






33. Using computers and telecommunications equipment to perform work from home or another remote location






34. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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35. Hierarchy of needs






36. A plan that provides benefits for a limited amount of time - usually 6 months or less






37. The number of subordinates who report directly to a manager






38. Choosing an option that is acceptable - although not necessarily the best or perfect.






39. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






40. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






41. The value or importance an individual places on a reward






42. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






43. Forming - Storming - Norming - Performing






44. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






45. Power derived through one's position - such as a police officer or elected official.






46. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






47. Provides managment with detailed implementation guidance based on stratgy to help with objectives






48. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






49. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






50. When a company or organization responds to a requirement or responsibility by fighting against it.







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