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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tests ending condition in middle of loop
Rationalizing
planning function
loop control
Scientific Management
2. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
fundamental attribution error
control system
kanban system
hawthorne studies
3. Control that allows managers to anticipate problems before they arise
standing plan
PERT system (Program Evaluation and Review Technique
feedforward control
Proaction reaction
4. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
Three components of Expectancy theory
specific plan
ARPU
selective perception
5. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
Theory X
authoritarianism
Rationalizing
planning function
6. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
coercive power
Enterprise resource planning
decentralization
rewards power
7. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
PERT system (Program Evaluation and Review Technique
hierarchy of needs
feedback control
Reaction reaction
8. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
Economic Order Quality (EOQ)
Fiedler's contingency theory
task force
leadership grids
9. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
Herzberg's Two Factor Theory
Decision Making Process
gantt chart
10. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
hawthorne studies
Classical Approach to decision making
planning function
decentralization
11. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
benchmarking
referent power
standing plan
Scientific Management
12. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
transformational leadership
maslow
polycentric approach
morals
13. When a company or organization does the bare minimum required to meet a requirement or responsibility
people oriented leadership
Scientific Management
Alderfer's ERG theory
defense reaction
14. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
leading function
operating plan
concurrent control
Three components of Expectancy theory
15. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
coercive power
specific plan
Decision Making Process
task force
16. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Expectancy theory
valence
Fiedler's contingency theory
benchmarking
17. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
polycentric approach
Alderfer's ERG theory
Frederick Taylor
18. Motivation based on ideas of right and wrong
overhead
staffing function
Administrative Model of decision making
ethics
19. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
PERT system (Program Evaluation and Review Technique
kanban system
loop control
Frederick Taylor
20. Power derived through one's position - such as a police officer or elected official.
Fiedler's contingency theory
legitimate power
Enterprise resource planning
standing plan
21. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
concurrent control
Three components of Expectancy theory
Classical Approach to decision making
Proaction reaction
22. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
short-term plan
PERT system (Program Evaluation and Review Technique
business process re-engineering
supply chain management
23. Planning - Controlling - Leading - Organizing
Alderfer's ERG theory
benchmarking
Stages of Groups
core functions of management
24. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
ethnocentric approach
Pygmalion effect
Theory y
Fiedler's contingency theory
25. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
Stages of Groups
feedback control
operating plan
control system
26. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
abilene paradox
grapevine
Fiedler's contingency theory
self-serving bias
27. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
expert power
Economic Order Quality (EOQ)
Theory y
28. Fundamental values of right and wrong
grapevine
political model of decision making
loop control
morals
29. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
feedback control
Fundamental Attribution Error
legitimate power
people oriented leadership
30. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Scientific Management
political model of decision making
ethics
charismatic leadership
31. To bring into accord with reason or cause something to seem reasonable
span of control
Rationalizing
loop control
decentralization
32. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
abilene paradox
hierarchy of needs
Pygmalion effect
projection
33. The number of subordinates who report directly to a manager
span of control
standing plan
feedback control
organizing function
34. Assumes that the manager will operate an make decisions based on the best economic interest of the company
projection
Classical Approach to decision making
transactional leadership
stages of conflict
35. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
kanban system
standing plan
loop control
short-term plan
36. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
benchmarking
legitimate power
hierarchy of needs
Theory X
37. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Pygmalion effect
McCelland's Acquired Need theory
Decision Making Process
Herzberg's Two Factor Theory
38. Total fixed cost
overhead
ethics
Three components of Expectancy theory
fundamental attribution error
39. Motivation has two factors: satisfiers and dis-satisfiers.
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40. Groups in which the members are attached to each other and act as one unit
decentralization
Cohesive Groups
ARPU
leadership grids
41. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
Administrative Model of decision making
Decision Making Process
leadership grids
42. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
political model of decision making
concurrent control
Pygmalion effect
Reaction reaction
43. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
concurrent control
Three components of Expectancy theory
Scientific Management
ARPU
44. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
charismatic leadership
organizing function
core functions of management
45. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
hawthorne studies
Economic Order Quality (EOQ)
legitimate power
expert power
46. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
transactional leadership
business process re-engineering
Fiedler's contingency theory
gantt chart
47. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
ethnocentric approach
Fundamental Attribution Error
geocentric approach
rewards power
48. Power derived through advanced knowledge or experience in a particular subject.
nominal group technique
geocentric approach
referent power
expert power
49. A simple bar chart that depicts project tasks against a calendar
short-term plan
leading function
gantt chart
Fiedler's contingency theory
50. Someone does not have 'official' authority but is recognized as a leader by the group
feedback control
informal leadership
grapevine
ARPU