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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






2. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






3. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






4. The ability to use influence to achieve results






5. The tendency to assign internal attributes to successes and external factors to failures.






6. Different people have different needs based on their early childhood experiences.

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7. Hierarchy of needs






8. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






9. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






10. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






11. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






12. A mechanism for gathering information about performance deficiencies after they occur






13. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






14. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






15. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






16. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






17. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






18. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






19. Total fixed cost






20. A simple bar chart that depicts project tasks against a calendar






21. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






22. Using computers and telecommunications equipment to perform work from home or another remote location






23. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






24. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






25. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






26. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






27. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






28. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






29. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






30. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






31. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






32. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






33. Someone does not have 'official' authority but is recognized as a leader by the group






34. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






35. Power derived through advanced knowledge or experience in a particular subject.






36. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






37. Control that allows managers to anticipate problems before they arise






38. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






39. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






40. Group performance is dependent upon the interaction between leadership style and situational favorableness

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41. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






42. Forming - Storming - Norming - Performing






43. Groups in which the members are attached to each other and act as one unit






44. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






45. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






46. Motivation based on ideas of right and wrong






47. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






48. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






49. When a company or organization responds to a requirement or responsibility by fighting against it.






50. The management function that energizes people to contribute their best individually and in cooperation with other people