SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation has two factors: satisfiers and dis-satisfiers.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
2. Forming - Storming - Norming - Performing
McCelland's Acquired Need theory
projection
Stages of Groups
feedforward control
3. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
decentralization
Classical Approach to decision making
Scientific Management
kanban system
4. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
Expectancy theory
abilene paradox
staffing function
business process re-engineering
5. The value or importance an individual places on a reward
morals
control system
valence
authoritarianism
6. Hierarchy of needs
specific plan
ethics
maslow
fundamental attribution error
7. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
core functions of management
people oriented leadership
controlling function
coercive power
8. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
satisficing
feedback control
business process re-engineering
Three components of Expectancy theory
9. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
10. The ability to use influence to achieve results
Economic Order Quality (EOQ)
span of control
ethnocentric approach
institutional power (as defined by McClelland)
11. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
valence
PERT system (Program Evaluation and Review Technique
Proaction reaction
Administrative Model of decision making
12. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Enterprise resource planning
Reaction reaction
Stages of Groups
Expectancy theory
13. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
maslow
supply chain management
political model of decision making
Fundamental Attribution Error
14. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
short-term plan
Reaction reaction
Pygmalion effect
feedback control
15. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
Classical Approach to decision making
defense reaction
Administrative Model of decision making
16. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
single use plan
controlling function
Three components of Expectancy theory
fundamental attribution error
17. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
leading function
Pygmalion effect
stages of conflict
polycentric approach
18. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
Herzberg's Two Factor Theory
Scientific Management
leadership grids
valence
19. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Reaction reaction
nominal group technique
strategic plan
kanban system
20. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
Theory X
leadership grids
operating plan
21. Someone does not have 'official' authority but is recognized as a leader by the group
hierarchy of needs
controlling function
informal leadership
morals
22. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
business process re-engineering
valence
Alderfer's ERG theory
organizing function
23. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
rewards power
feedforward control
task force
hawthorne studies
24. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
Proaction reaction
self-serving bias
PERT system (Program Evaluation and Review Technique
transactional leadership
25. Tests ending condition in middle of loop
informal leadership
operating plan
gantt chart
loop control
26. Group performance is dependent upon the interaction between leadership style and situational favorableness
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
27. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Economic Order Quality (EOQ)
core functions of management
loop control
Theory X
28. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
Herzberg's Two Factor Theory
legitimate power
Theory X
geocentric approach
29. The management function that energizes people to contribute their best individually and in cooperation with other people
leading function
Classical Approach to decision making
coercive power
core functions of management
30. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
legitimate power
short-term plan
selective perception
Frederick Taylor
31. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
geocentric approach
hawthorne studies
Economic Order Quality (EOQ)
authoritarianism
32. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
Enterprise resource planning
task force
ethics
charismatic leadership
33. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
operating plan
transactional leadership
rewards power
short-term plan
34. Total fixed cost
overhead
self-serving bias
Pygmalion effect
core functions of management
35. Power derived through advanced knowledge or experience in a particular subject.
authoritarianism
expert power
operating plan
planning function
36. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
Three components of Expectancy theory
Proaction reaction
staffing function
37. Fundamental values of right and wrong
morals
Cohesive Groups
McCelland's Acquired Need theory
Enterprise resource planning
38. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
geocentric approach
Fiedler's contingency theory
Reaction reaction
control system
39. Using computers and telecommunications equipment to perform work from home or another remote location
grapevine
authoritarianism
self-serving bias
telecommuting
40. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
defense reaction
charismatic leadership
informal leadership
41. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
zeitgeist
supply chain management
hawthorne studies
42. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
hawthorne studies
geocentric approach
zeitgeist
Three components of Expectancy theory
43. The tendency to assign internal attributes to successes and external factors to failures.
supply chain management
maslow
self-serving bias
concurrent control
44. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
selective perception
loop control
supply chain management
PERT system (Program Evaluation and Review Technique
45. Provides managment with detailed implementation guidance based on stratgy to help with objectives
Fundamental Attribution Error
operating plan
hawthorne studies
control system
46. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
coercive power
defense reaction
Reaction reaction
Enterprise resource planning
47. Control that allows managers to anticipate problems before they arise
Herzberg's Two Factor Theory
valence
feedforward control
leadership grids
48. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
ethnocentric approach
leading function
political model of decision making
Frederick Taylor
49. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
coercive power
feedforward control
organizing function
leadership grids
50. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
overhead
Scientific Management
abilene paradox
Cohesive Groups