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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
legitimate power
planning function
McCelland's Acquired Need theory
Theory y
2. Motivation has two factors: satisfiers and dis-satisfiers.
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3. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
concurrent control
authoritarianism
Fundamental Attribution Error
decentralization
4. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
strategic plan
Fiedler's contingency theory
hierarchy of needs
5. Choosing an option that is acceptable - although not necessarily the best or perfect.
leadership grids
satisficing
political model of decision making
people oriented leadership
6. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Rationalizing
abilene paradox
nominal group technique
McCelland's Acquired Need theory
7. The tendency to assign internal attributes to successes and external factors to failures.
self-serving bias
Scientific Management
supply chain management
Expectancy theory
8. To bring into accord with reason or cause something to seem reasonable
Classical Approach to decision making
gantt chart
Rationalizing
Decision Making Process
9. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
hierarchy of needs
stages of conflict
valence
10. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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11. Forming - Storming - Norming - Performing
ethnocentric approach
Stages of Groups
hawthorne studies
self-serving bias
12. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
stages of conflict
planning function
Classical Approach to decision making
rewards power
13. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
operating plan
charismatic leadership
staffing function
satisficing
14. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
defense reaction
task force
selective perception
geocentric approach
15. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
zeitgeist
single use plan
McCelland's Acquired Need theory
polycentric approach
16. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
transformational leadership
geocentric approach
feedback control
Theory y
17. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
Stages of Groups
maslow
loop control
18. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
charismatic leadership
geocentric approach
ARPU
benchmarking
19. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Herzberg's Two Factor Theory
Classical Approach to decision making
nominal group technique
Pygmalion effect
20. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
stages of conflict
Fundamental Attribution Error
loop control
maslow
21. Power derived through one's position - such as a police officer or elected official.
stages of conflict
legitimate power
Expectancy theory
leading function
22. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Classical Approach to decision making
Fundamental Attribution Error
morals
Decision Making Process
23. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
PERT system (Program Evaluation and Review Technique
ethnocentric approach
Stages of Groups
Expectancy theory
24. A simple bar chart that depicts project tasks against a calendar
Pygmalion effect
gantt chart
valence
staffing function
25. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
Alderfer's ERG theory
ARPU
coercive power
operating plan
26. Different people have different needs based on their early childhood experiences.
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27. Using computers and telecommunications equipment to perform work from home or another remote location
Pygmalion effect
people oriented leadership
telecommuting
gantt chart
28. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
hawthorne studies
kanban system
Pygmalion effect
controlling function
29. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
transactional leadership
ethnocentric approach
Economic Order Quality (EOQ)
authoritarianism
30. The ability to use influence to achieve results
institutional power (as defined by McClelland)
transformational leadership
charismatic leadership
gantt chart
31. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
Stages of Groups
hierarchy of needs
leadership grids
business process re-engineering
32. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
Fundamental Attribution Error
hawthorne studies
kanban system
self-serving bias
33. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
Scientific Management
span of control
benchmarking
projection
34. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
PERT system (Program Evaluation and Review Technique
organizing function
grapevine
overhead
35. Temporary allocation of personnel and resources for the accomplishment of a specific objective
span of control
grapevine
task force
leadership grids
36. Hierarchy of needs
maslow
selective perception
controlling function
control system
37. Planning - Controlling - Leading - Organizing
morals
Fiedler's contingency theory
benchmarking
core functions of management
38. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
leading function
hierarchy of needs
fundamental attribution error
controlling function
39. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
fundamental attribution error
Classical Approach to decision making
legitimate power
organizing function
40. Motivation based on ideas of right and wrong
ethics
rewards power
Fiedler's contingency theory
feedback control
41. When a company or organization responds to a requirement or responsibility by fighting against it.
fundamental attribution error
Scientific Management
feedforward control
Reaction reaction
42. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
coercive power
single use plan
core functions of management
benchmarking
43. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
Expectancy theory
organizing function
hierarchy of needs
polycentric approach
44. A mechanism for gathering information about performance deficiencies after they occur
supply chain management
telecommuting
feedback control
Administrative Model of decision making
45. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Alderfer's ERG theory
feedforward control
satisficing
single use plan
46. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
hierarchy of needs
Theory y
Administrative Model of decision making
morals
47. Fundamental values of right and wrong
operating plan
institutional power (as defined by McClelland)
staffing function
morals
48. A plan that provides benefits for a limited amount of time - usually 6 months or less
controlling function
defense reaction
standing plan
short-term plan
49. The number of subordinates who report directly to a manager
span of control
Alderfer's ERG theory
satisficing
ethnocentric approach
50. Group performance is dependent upon the interaction between leadership style and situational favorableness
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