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Test your basic knowledge |
CLEP Principles Of Management
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Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
geocentric approach
Theory y
operating plan
fundamental attribution error
2. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
ARPU
polycentric approach
Pygmalion effect
leadership grids
3. Hierarchy of needs
maslow
Stages of Groups
business process re-engineering
defense reaction
4. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
Theory y
standing plan
loop control
specific plan
5. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
business process re-engineering
Frederick Taylor
task force
Three components of Expectancy theory
6. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
Proaction reaction
feedforward control
polycentric approach
benchmarking
7. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
referent power
telecommuting
authoritarianism
8. Control that allows managers to anticipate problems before they arise
business process re-engineering
Stages of Groups
valence
feedforward control
9. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
morals
strategic plan
Fundamental Attribution Error
loop control
10. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
Pygmalion effect
Fiedler's contingency theory
self-serving bias
11. Temporary allocation of personnel and resources for the accomplishment of a specific objective
transactional leadership
defense reaction
task force
short-term plan
12. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
Expectancy theory
strategic plan
ARPU
13. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
nominal group technique
legitimate power
valence
transactional leadership
14. Groups in which the members are attached to each other and act as one unit
Expectancy theory
legitimate power
Cohesive Groups
specific plan
15. The management function that energizes people to contribute their best individually and in cooperation with other people
defense reaction
leading function
charismatic leadership
span of control
16. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
referent power
Fundamental Attribution Error
Reaction reaction
coercive power
17. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
institutional power (as defined by McClelland)
abilene paradox
Alderfer's ERG theory
planning function
18. Planning - Controlling - Leading - Organizing
core functions of management
gantt chart
loop control
defense reaction
19. A simple bar chart that depicts project tasks against a calendar
benchmarking
authoritarianism
Frederick Taylor
gantt chart
20. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
Stages of Groups
selective perception
morals
21. Choosing an option that is acceptable - although not necessarily the best or perfect.
coercive power
satisficing
control system
polycentric approach
22. When a company or organization responds to a requirement or responsibility by fighting against it.
loop control
feedback control
span of control
Reaction reaction
23. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
hierarchy of needs
supply chain management
coercive power
leadership grids
24. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
benchmarking
hawthorne studies
projection
25. The ability to use influence to achieve results
political model of decision making
Proaction reaction
institutional power (as defined by McClelland)
projection
26. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
maslow
control system
rewards power
transactional leadership
27. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Enterprise resource planning
Expectancy theory
operating plan
concurrent control
28. Total fixed cost
overhead
referent power
Theory y
standing plan
29. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Theory y
concurrent control
selective perception
people oriented leadership
30. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
standing plan
kanban system
charismatic leadership
rewards power
31. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
staffing function
morals
Proaction reaction
political model of decision making
32. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
McCelland's Acquired Need theory
zeitgeist
specific plan
controlling function
33. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Enterprise resource planning
planning function
leading function
charismatic leadership
34. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Scientific Management
Reaction reaction
core functions of management
hawthorne studies
35. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
hierarchy of needs
staffing function
projection
Theory y
36. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
Expectancy theory
polycentric approach
Proaction reaction
concurrent control
37. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
leadership grids
Frederick Taylor
hawthorne studies
supply chain management
38. Group performance is dependent upon the interaction between leadership style and situational favorableness
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39. Power derived through one's position - such as a police officer or elected official.
Pygmalion effect
legitimate power
controlling function
self-serving bias
40. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
Enterprise resource planning
political model of decision making
single use plan
kanban system
41. The value or importance an individual places on a reward
benchmarking
valence
feedforward control
Fiedler's contingency theory
42. To bring into accord with reason or cause something to seem reasonable
Rationalizing
expert power
coercive power
Administrative Model of decision making
43. The tendency to assign internal attributes to successes and external factors to failures.
benchmarking
span of control
maslow
self-serving bias
44. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
telecommuting
core functions of management
Proaction reaction
45. When a company or organization does the bare minimum required to meet a requirement or responsibility
political model of decision making
defense reaction
Frederick Taylor
Theory y
46. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
controlling function
Theory X
feedforward control
Decision Making Process
47. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
core functions of management
hierarchy of needs
selective perception
Theory y
48. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
Classical Approach to decision making
leadership grids
informal leadership
planning function
49. Someone does not have 'official' authority but is recognized as a leader by the group
satisficing
Expectancy theory
informal leadership
Classical Approach to decision making
50. Motivation based on ideas of right and wrong
operating plan
hierarchy of needs
single use plan
ethics