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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






2. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






3. Control that allows managers to anticipate problems before they arise






4. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






5. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






6. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






7. Tests ending condition in middle of loop






8. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






9. Total fixed cost






10. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






11. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






12. Group performance is dependent upon the interaction between leadership style and situational favorableness

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13. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






14. When a company or organization does the bare minimum required to meet a requirement or responsibility






15. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






16. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






17. Planning - Controlling - Leading - Organizing






18. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






19. The tendency to assign internal attributes to successes and external factors to failures.






20. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






21. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






22. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






23. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






24. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






25. When a company or organization responds to a requirement or responsibility by fighting against it.






26. Someone does not have 'official' authority but is recognized as a leader by the group






27. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






28. Choosing an option that is acceptable - although not necessarily the best or perfect.






29. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






30. Motivation based on ideas of right and wrong






31. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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32. Power derived through one's position - such as a police officer or elected official.






33. Assumes that the manager will operate an make decisions based on the best economic interest of the company






34. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






35. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






36. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






37. The ability to use influence to achieve results






38. Provides managment with detailed implementation guidance based on stratgy to help with objectives






39. A mechanism for gathering information about performance deficiencies after they occur






40. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






41. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






42. To bring into accord with reason or cause something to seem reasonable






43. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






44. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






45. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






46. Hierarchy of needs






47. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






48. A simple bar chart that depicts project tasks against a calendar






49. Motivation has two factors: satisfiers and dis-satisfiers.

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50. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition