SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
decentralization
Reaction reaction
Pygmalion effect
short-term plan
2. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Enterprise resource planning
standing plan
Reaction reaction
stages of conflict
3. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Theory y
Decision Making Process
Administrative Model of decision making
benchmarking
4. Motivation based on ideas of right and wrong
Fiedler's contingency theory
ethics
zeitgeist
hawthorne studies
5. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
single use plan
McCelland's Acquired Need theory
political model of decision making
Theory X
6. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
Frederick Taylor
referent power
single use plan
7. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
Classical Approach to decision making
geocentric approach
valence
coercive power
8. Temporary allocation of personnel and resources for the accomplishment of a specific objective
Proaction reaction
task force
transformational leadership
Expectancy theory
9. When a company or organization does the bare minimum required to meet a requirement or responsibility
organizing function
defense reaction
coercive power
nominal group technique
10. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
overhead
rewards power
hawthorne studies
business process re-engineering
11. Tests ending condition in middle of loop
loop control
institutional power (as defined by McClelland)
Reaction reaction
Enterprise resource planning
12. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
controlling function
political model of decision making
short-term plan
transformational leadership
13. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
abilene paradox
grapevine
span of control
defense reaction
14. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
Fundamental Attribution Error
Fiedler's contingency theory
Rationalizing
transactional leadership
15. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
ethics
standing plan
institutional power (as defined by McClelland)
Three components of Expectancy theory
16. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Frederick Taylor
Classical Approach to decision making
organizing function
standing plan
17. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Cohesive Groups
McCelland's Acquired Need theory
Fundamental Attribution Error
single use plan
18. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
benchmarking
Rationalizing
Theory X
19. Different people have different needs based on their early childhood experiences.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
20. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
single use plan
transactional leadership
Herzberg's Two Factor Theory
satisficing
21. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
Classical Approach to decision making
PERT system (Program Evaluation and Review Technique
feedforward control
22. Someone does not have 'official' authority but is recognized as a leader by the group
decentralization
informal leadership
operating plan
controlling function
23. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
expert power
abilene paradox
projection
Administrative Model of decision making
24. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
Pygmalion effect
Theory X
referent power
concurrent control
25. Total fixed cost
strategic plan
overhead
concurrent control
selective perception
26. Provides managment with detailed implementation guidance based on stratgy to help with objectives
valence
Theory y
operating plan
decentralization
27. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
McCelland's Acquired Need theory
legitimate power
feedforward control
selective perception
28. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
Theory X
coercive power
zeitgeist
telecommuting
29. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
30. To bring into accord with reason or cause something to seem reasonable
Rationalizing
coercive power
ARPU
Pygmalion effect
31. A plan that provides benefits for a limited amount of time - usually 6 months or less
defense reaction
business process re-engineering
short-term plan
expert power
32. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
coercive power
concurrent control
transformational leadership
zeitgeist
33. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
coercive power
staffing function
projection
morals
34. The number of subordinates who report directly to a manager
decentralization
operating plan
span of control
Frederick Taylor
35. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
coercive power
valence
organizing function
expert power
36. The value or importance an individual places on a reward
Theory X
valence
ethics
span of control
37. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
Enterprise resource planning
self-serving bias
organizing function
38. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
controlling function
Economic Order Quality (EOQ)
Enterprise resource planning
strategic plan
39. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
Pygmalion effect
abilene paradox
valence
40. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Cohesive Groups
charismatic leadership
ARPU
transformational leadership
41. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
decentralization
Proaction reaction
ethnocentric approach
stages of conflict
42. Group performance is dependent upon the interaction between leadership style and situational favorableness
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
43. The ability to use influence to achieve results
institutional power (as defined by McClelland)
leading function
people oriented leadership
political model of decision making
44. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
benchmarking
feedforward control
gantt chart
authoritarianism
45. Power derived through one's position - such as a police officer or elected official.
Theory y
strategic plan
Enterprise resource planning
legitimate power
46. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Cohesive Groups
staffing function
polycentric approach
coercive power
47. Groups in which the members are attached to each other and act as one unit
supply chain management
Cohesive Groups
Three components of Expectancy theory
polycentric approach
48. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
grapevine
leading function
self-serving bias
Economic Order Quality (EOQ)
49. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
Enterprise resource planning
Scientific Management
expert power
50. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
grapevine
task force
Pygmalion effect
organizing function