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Test your basic knowledge |
CLEP Principles Of Management
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Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Total fixed cost
referent power
overhead
rewards power
Expectancy theory
2. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
standing plan
fundamental attribution error
legitimate power
3. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
specific plan
decentralization
institutional power (as defined by McClelland)
fundamental attribution error
4. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
hierarchy of needs
selective perception
Decision Making Process
Frederick Taylor
5. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
authoritarianism
kanban system
stages of conflict
Administrative Model of decision making
6. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Economic Order Quality (EOQ)
informal leadership
planning function
transactional leadership
7. A simple bar chart that depicts project tasks against a calendar
political model of decision making
Herzberg's Two Factor Theory
gantt chart
Classical Approach to decision making
8. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
valence
Decision Making Process
staffing function
projection
9. A mechanism for gathering information about performance deficiencies after they occur
feedback control
supply chain management
PERT system (Program Evaluation and Review Technique
Enterprise resource planning
10. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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11. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
expert power
grapevine
Alderfer's ERG theory
leadership grids
12. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
Enterprise resource planning
referent power
concurrent control
specific plan
13. Motivation based on ideas of right and wrong
ethics
abilene paradox
hierarchy of needs
staffing function
14. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Stages of Groups
short-term plan
transformational leadership
span of control
15. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
authoritarianism
task force
transformational leadership
coercive power
16. To bring into accord with reason or cause something to seem reasonable
span of control
strategic plan
benchmarking
Rationalizing
17. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
control system
abilene paradox
zeitgeist
Alderfer's ERG theory
18. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
charismatic leadership
valence
rewards power
staffing function
19. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
supply chain management
Proaction reaction
McCelland's Acquired Need theory
informal leadership
20. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
specific plan
ethnocentric approach
span of control
controlling function
21. Someone does not have 'official' authority but is recognized as a leader by the group
Theory y
informal leadership
grapevine
leadership grids
22. Assumes that the manager will operate an make decisions based on the best economic interest of the company
ethnocentric approach
Classical Approach to decision making
expert power
Theory y
23. Power derived through advanced knowledge or experience in a particular subject.
expert power
people oriented leadership
Administrative Model of decision making
authoritarianism
24. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
nominal group technique
loop control
business process re-engineering
staffing function
25. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
strategic plan
rewards power
standing plan
referent power
26. Planning - Controlling - Leading - Organizing
gantt chart
core functions of management
ethnocentric approach
leading function
27. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
loop control
defense reaction
expert power
28. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
Classical Approach to decision making
stages of conflict
task force
feedforward control
29. Hierarchy of needs
maslow
abilene paradox
span of control
standing plan
30. Control that allows managers to anticipate problems before they arise
Fundamental Attribution Error
Expectancy theory
feedforward control
charismatic leadership
31. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
leading function
PERT system (Program Evaluation and Review Technique
loop control
standing plan
32. The management function that energizes people to contribute their best individually and in cooperation with other people
zeitgeist
leading function
standing plan
feedforward control
33. Temporary allocation of personnel and resources for the accomplishment of a specific objective
task force
feedback control
abilene paradox
coercive power
34. Fundamental values of right and wrong
loop control
maslow
grapevine
morals
35. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
expert power
ethnocentric approach
staffing function
authoritarianism
36. Tests ending condition in middle of loop
Proaction reaction
loop control
business process re-engineering
feedforward control
37. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
institutional power (as defined by McClelland)
nominal group technique
Scientific Management
decentralization
38. Motivation has two factors: satisfiers and dis-satisfiers.
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39. Different people have different needs based on their early childhood experiences.
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40. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
institutional power (as defined by McClelland)
projection
Decision Making Process
polycentric approach
41. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
zeitgeist
authoritarianism
hierarchy of needs
maslow
42. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
benchmarking
polycentric approach
authoritarianism
organizing function
43. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
Reaction reaction
loop control
maslow
concurrent control
44. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
leadership grids
task force
core functions of management
45. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
rewards power
control system
Alderfer's ERG theory
Classical Approach to decision making
46. The value or importance an individual places on a reward
valence
Decision Making Process
Fundamental Attribution Error
feedback control
47. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
hawthorne studies
coercive power
Theory X
Frederick Taylor
48. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
ARPU
coercive power
hierarchy of needs
Pygmalion effect
49. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Stages of Groups
Enterprise resource planning
Fundamental Attribution Error
core functions of management
50. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
projection
selective perception
transactional leadership
Expectancy theory