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Test your basic knowledge |
CLEP Principles Of Management
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Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
short-term plan
organizing function
Frederick Taylor
2. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
loop control
Cohesive Groups
benchmarking
Reaction reaction
3. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
decentralization
strategic plan
political model of decision making
Fundamental Attribution Error
4. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
zeitgeist
geocentric approach
hawthorne studies
decentralization
5. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
projection
Reaction reaction
specific plan
Proaction reaction
6. Someone does not have 'official' authority but is recognized as a leader by the group
informal leadership
Stages of Groups
expert power
decentralization
7. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
controlling function
valence
kanban system
Reaction reaction
8. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
transactional leadership
leading function
feedforward control
coercive power
9. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
Fundamental Attribution Error
projection
control system
task force
10. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
hawthorne studies
satisficing
supply chain management
Theory X
11. Average Return per user
charismatic leadership
ARPU
task force
Theory y
12. Fundamental values of right and wrong
staffing function
valence
morals
Theory y
13. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
authoritarianism
rewards power
planning function
14. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
hierarchy of needs
fundamental attribution error
benchmarking
telecommuting
15. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
Fiedler's contingency theory
supply chain management
zeitgeist
strategic plan
16. Motivation based on ideas of right and wrong
ethnocentric approach
loop control
ethics
Administrative Model of decision making
17. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
benchmarking
Stages of Groups
staffing function
zeitgeist
18. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
zeitgeist
projection
PERT system (Program Evaluation and Review Technique
concurrent control
19. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
Expectancy theory
Theory y
Enterprise resource planning
hawthorne studies
20. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
controlling function
task force
Fundamental Attribution Error
feedback control
21. Choosing an option that is acceptable - although not necessarily the best or perfect.
organizing function
Three components of Expectancy theory
satisficing
Cohesive Groups
22. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
kanban system
Fiedler's contingency theory
gantt chart
23. Temporary allocation of personnel and resources for the accomplishment of a specific objective
task force
polycentric approach
leadership grids
informal leadership
24. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
span of control
Pygmalion effect
core functions of management
expert power
25. The value or importance an individual places on a reward
valence
single use plan
staffing function
Expectancy theory
26. Group performance is dependent upon the interaction between leadership style and situational favorableness
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27. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
McCelland's Acquired Need theory
legitimate power
political model of decision making
28. The tendency to assign internal attributes to successes and external factors to failures.
McCelland's Acquired Need theory
Theory X
morals
self-serving bias
29. A simple bar chart that depicts project tasks against a calendar
hierarchy of needs
valence
McCelland's Acquired Need theory
gantt chart
30. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
valence
core functions of management
geocentric approach
Administrative Model of decision making
31. The management function that energizes people to contribute their best individually and in cooperation with other people
Theory y
leading function
zeitgeist
gantt chart
32. To bring into accord with reason or cause something to seem reasonable
satisficing
Rationalizing
Proaction reaction
transactional leadership
33. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
hierarchy of needs
feedback control
benchmarking
Fundamental Attribution Error
34. Power derived through one's position - such as a police officer or elected official.
leading function
legitimate power
staffing function
Scientific Management
35. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Enterprise resource planning
rewards power
planning function
short-term plan
36. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
Scientific Management
control system
Classical Approach to decision making
37. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
operating plan
referent power
supply chain management
38. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Theory X
strategic plan
grapevine
Alderfer's ERG theory
39. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
selective perception
strategic plan
nominal group technique
satisficing
40. Tests ending condition in middle of loop
valence
loop control
hierarchy of needs
fundamental attribution error
41. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
planning function
feedforward control
standing plan
Decision Making Process
42. Hierarchy of needs
coercive power
satisficing
self-serving bias
maslow
43. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
McCelland's Acquired Need theory
Theory y
valence
44. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
transactional leadership
rewards power
maslow
Pygmalion effect
45. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
PERT system (Program Evaluation and Review Technique
rewards power
concurrent control
control system
46. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
transactional leadership
decentralization
Classical Approach to decision making
ethics
47. Provides managment with detailed implementation guidance based on stratgy to help with objectives
polycentric approach
ARPU
operating plan
control system
48. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
transactional leadership
fundamental attribution error
PERT system (Program Evaluation and Review Technique
Theory X
49. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
Three components of Expectancy theory
McCelland's Acquired Need theory
transformational leadership
authoritarianism
50. A plan that provides benefits for a limited amount of time - usually 6 months or less
hierarchy of needs
Fiedler's contingency theory
supply chain management
short-term plan