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Test your basic knowledge |
CLEP Principles Of Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Theory y
institutional power (as defined by McClelland)
Cohesive Groups
single use plan
2. Control that allows managers to anticipate problems before they arise
feedforward control
Pygmalion effect
Fundamental Attribution Error
staffing function
3. Power derived through one's position - such as a police officer or elected official.
legitimate power
Administrative Model of decision making
geocentric approach
Proaction reaction
4. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
stages of conflict
expert power
ethnocentric approach
operating plan
5. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
operating plan
single use plan
controlling function
leading function
6. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
short-term plan
hawthorne studies
leadership grids
charismatic leadership
7. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
loop control
Pygmalion effect
Rationalizing
8. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
polycentric approach
Theory y
expert power
Reaction reaction
9. Someone does not have 'official' authority but is recognized as a leader by the group
supply chain management
Decision Making Process
Fundamental Attribution Error
informal leadership
10. Fundamental values of right and wrong
morals
Classical Approach to decision making
operating plan
PERT system (Program Evaluation and Review Technique
11. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
single use plan
Herzberg's Two Factor Theory
Alderfer's ERG theory
12. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Proaction reaction
Three components of Expectancy theory
ARPU
informal leadership
13. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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14. Total fixed cost
nominal group technique
Fundamental Attribution Error
charismatic leadership
overhead
15. Temporary allocation of personnel and resources for the accomplishment of a specific objective
Rationalizing
ethnocentric approach
Economic Order Quality (EOQ)
task force
16. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
organizing function
specific plan
PERT system (Program Evaluation and Review Technique
rewards power
17. Provides managment with detailed implementation guidance based on stratgy to help with objectives
control system
operating plan
charismatic leadership
core functions of management
18. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
authoritarianism
Pygmalion effect
specific plan
Rationalizing
19. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
core functions of management
ethnocentric approach
Decision Making Process
20. Tests ending condition in middle of loop
staffing function
task force
morals
loop control
21. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
Alderfer's ERG theory
Proaction reaction
charismatic leadership
planning function
22. Planning - Controlling - Leading - Organizing
Administrative Model of decision making
ethnocentric approach
core functions of management
Theory X
23. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
valence
overhead
institutional power (as defined by McClelland)
24. A simple bar chart that depicts project tasks against a calendar
strategic plan
telecommuting
gantt chart
charismatic leadership
25. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
staffing function
control system
political model of decision making
feedforward control
26. Motivation has two factors: satisfiers and dis-satisfiers.
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27. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
transformational leadership
expert power
leading function
polycentric approach
28. When a company or organization responds to a requirement or responsibility by fighting against it.
Administrative Model of decision making
satisficing
informal leadership
Reaction reaction
29. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
grapevine
hawthorne studies
Cohesive Groups
rewards power
30. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
zeitgeist
Frederick Taylor
operating plan
abilene paradox
31. Motivation based on ideas of right and wrong
Fundamental Attribution Error
ethics
Cohesive Groups
control system
32. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
planning function
expert power
charismatic leadership
Theory X
33. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
informal leadership
control system
Fundamental Attribution Error
charismatic leadership
34. Forming - Storming - Norming - Performing
legitimate power
Theory X
Scientific Management
Stages of Groups
35. Different people have different needs based on their early childhood experiences.
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36. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Theory X
feedback control
Expectancy theory
concurrent control
37. Hierarchy of needs
transactional leadership
maslow
political model of decision making
Proaction reaction
38. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
projection
ARPU
control system
geocentric approach
39. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
Enterprise resource planning
Theory y
single use plan
40. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
decentralization
Theory y
abilene paradox
span of control
41. When a company or organization does the bare minimum required to meet a requirement or responsibility
hierarchy of needs
standing plan
overhead
defense reaction
42. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
strategic plan
polycentric approach
overhead
fundamental attribution error
43. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Enterprise resource planning
concurrent control
Pygmalion effect
feedback control
44. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
telecommuting
Decision Making Process
Cohesive Groups
45. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
political model of decision making
defense reaction
feedback control
Scientific Management
46. To bring into accord with reason or cause something to seem reasonable
Scientific Management
ethics
Rationalizing
Enterprise resource planning
47. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
control system
staffing function
zeitgeist
authoritarianism
48. The tendency to assign internal attributes to successes and external factors to failures.
feedback control
transformational leadership
people oriented leadership
self-serving bias
49. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
single use plan
feedforward control
kanban system
50. The value or importance an individual places on a reward
valence
Proaction reaction
decentralization
hawthorne studies
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