Test your basic knowledge |

CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






2. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






3. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






4. To bring into accord with reason or cause something to seem reasonable






5. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






6. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






7. Group performance is dependent upon the interaction between leadership style and situational favorableness


8. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






9. Tests ending condition in middle of loop






10. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






11. Different people have different needs based on their early childhood experiences.


12. Temporary allocation of personnel and resources for the accomplishment of a specific objective






13. Planning - Controlling - Leading - Organizing






14. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






15. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






16. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






17. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






18. When a company or organization does the bare minimum required to meet a requirement or responsibility






19. Total fixed cost






20. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






21. The tendency to assign internal attributes to successes and external factors to failures.






22. Motivation based on ideas of right and wrong






23. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






24. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






25. Assumes that the manager will operate an make decisions based on the best economic interest of the company






26. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






27. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






28. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


29. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






30. The ability to use influence to achieve results






31. The number of subordinates who report directly to a manager






32. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






33. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






34. Choosing an option that is acceptable - although not necessarily the best or perfect.






35. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






36. Motivation has two factors: satisfiers and dis-satisfiers.


37. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






38. Power derived through one's position - such as a police officer or elected official.






39. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






40. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






41. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






42. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






43. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






44. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






45. The management function that energizes people to contribute their best individually and in cooperation with other people






46. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






47. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






48. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






49. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






50. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards