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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Someone does not have 'official' authority but is recognized as a leader by the group
ARPU
informal leadership
polycentric approach
selective perception
2. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
specific plan
political model of decision making
leading function
control system
3. Choosing an option that is acceptable - although not necessarily the best or perfect.
decentralization
business process re-engineering
organizing function
satisficing
4. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
Decision Making Process
single use plan
benchmarking
Three components of Expectancy theory
5. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
charismatic leadership
informal leadership
strategic plan
Administrative Model of decision making
6. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
PERT system (Program Evaluation and Review Technique
feedback control
short-term plan
people oriented leadership
7. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
nominal group technique
Rationalizing
morals
ethnocentric approach
8. Group performance is dependent upon the interaction between leadership style and situational favorableness
9. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
leading function
abilene paradox
feedforward control
Theory X
10. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
concurrent control
ethnocentric approach
institutional power (as defined by McClelland)
stages of conflict
11. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
informal leadership
Enterprise resource planning
Cohesive Groups
Reaction reaction
12. Provides managment with detailed implementation guidance based on stratgy to help with objectives
authoritarianism
ethnocentric approach
operating plan
Rationalizing
13. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
Cohesive Groups
coercive power
Fundamental Attribution Error
valence
14. Different people have different needs based on their early childhood experiences.
15. Tests ending condition in middle of loop
political model of decision making
loop control
McCelland's Acquired Need theory
people oriented leadership
16. Using computers and telecommunications equipment to perform work from home or another remote location
grapevine
McCelland's Acquired Need theory
telecommuting
self-serving bias
17. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
rewards power
Rationalizing
Theory y
staffing function
18. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
fundamental attribution error
specific plan
grapevine
organizing function
19. Fundamental values of right and wrong
Scientific Management
morals
decentralization
overhead
20. The tendency to assign internal attributes to successes and external factors to failures.
self-serving bias
control system
people oriented leadership
business process re-engineering
21. A simple bar chart that depicts project tasks against a calendar
geocentric approach
standing plan
gantt chart
telecommuting
22. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
business process re-engineering
single use plan
leading function
feedback control
23. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
24. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Enterprise resource planning
polycentric approach
telecommuting
self-serving bias
25. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
rewards power
self-serving bias
zeitgeist
maslow
26. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Administrative Model of decision making
staffing function
Classical Approach to decision making
Expectancy theory
27. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
planning function
Three components of Expectancy theory
Theory X
28. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
standing plan
organizing function
charismatic leadership
valence
29. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
task force
legitimate power
hierarchy of needs
hawthorne studies
30. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Economic Order Quality (EOQ)
Herzberg's Two Factor Theory
Classical Approach to decision making
supply chain management
31. The management function that energizes people to contribute their best individually and in cooperation with other people
operating plan
leading function
overhead
feedforward control
32. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
hawthorne studies
feedback control
Decision Making Process
33. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
people oriented leadership
planning function
business process re-engineering
Three components of Expectancy theory
34. A plan that provides benefits for a limited amount of time - usually 6 months or less
ethnocentric approach
task force
short-term plan
abilene paradox
35. Groups in which the members are attached to each other and act as one unit
Herzberg's Two Factor Theory
decentralization
transformational leadership
Cohesive Groups
36. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
controlling function
organizing function
Reaction reaction
abilene paradox
37. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
PERT system (Program Evaluation and Review Technique
Herzberg's Two Factor Theory
Frederick Taylor
authoritarianism
38. Assumes that the manager will operate an make decisions based on the best economic interest of the company
charismatic leadership
Classical Approach to decision making
task force
Alderfer's ERG theory
39. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
control system
feedforward control
benchmarking
40. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
Decision Making Process
decentralization
staffing function
abilene paradox
41. Power derived through advanced knowledge or experience in a particular subject.
Fiedler's contingency theory
Classical Approach to decision making
expert power
standing plan
42. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
ethnocentric approach
Pygmalion effect
self-serving bias
selective perception
43. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
operating plan
core functions of management
Alderfer's ERG theory
transformational leadership
44. Motivation has two factors: satisfiers and dis-satisfiers.
45. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
Alderfer's ERG theory
specific plan
Three components of Expectancy theory
core functions of management
46. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
zeitgeist
projection
leading function
kanban system
47. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
controlling function
Fundamental Attribution Error
leading function
concurrent control
48. When a company or organization responds to a requirement or responsibility by fighting against it.
Reaction reaction
zeitgeist
Expectancy theory
short-term plan
49. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
concurrent control
gantt chart
telecommuting
feedforward control
50. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
political model of decision making
Economic Order Quality (EOQ)
Frederick Taylor
polycentric approach