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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
kanban system
planning function
Scientific Management
Fiedler's contingency theory
2. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
stages of conflict
Theory X
gantt chart
transformational leadership
3. Tests ending condition in middle of loop
stages of conflict
Proaction reaction
Reaction reaction
loop control
4. Planning - Controlling - Leading - Organizing
Classical Approach to decision making
loop control
organizing function
core functions of management
5. To bring into accord with reason or cause something to seem reasonable
Rationalizing
institutional power (as defined by McClelland)
stages of conflict
transformational leadership
6. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
controlling function
Rationalizing
stages of conflict
self-serving bias
7. Control that allows managers to anticipate problems before they arise
feedforward control
valence
morals
Proaction reaction
8. Provides managment with detailed implementation guidance based on stratgy to help with objectives
strategic plan
defense reaction
self-serving bias
operating plan
9. A simple bar chart that depicts project tasks against a calendar
Cohesive Groups
gantt chart
Pygmalion effect
planning function
10. Forming - Storming - Norming - Performing
rewards power
Stages of Groups
Enterprise resource planning
Cohesive Groups
11. When a company or organization does the bare minimum required to meet a requirement or responsibility
referent power
stages of conflict
PERT system (Program Evaluation and Review Technique
defense reaction
12. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
ethnocentric approach
organizing function
transactional leadership
Theory X
13. Groups in which the members are attached to each other and act as one unit
strategic plan
ethics
Cohesive Groups
political model of decision making
14. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
expert power
referent power
charismatic leadership
defense reaction
15. A plan that provides benefits for a limited amount of time - usually 6 months or less
morals
PERT system (Program Evaluation and Review Technique
ethnocentric approach
short-term plan
16. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
abilene paradox
Proaction reaction
valence
17. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
ethics
abilene paradox
strategic plan
political model of decision making
18. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
ethnocentric approach
Cohesive Groups
informal leadership
abilene paradox
19. The tendency to assign internal attributes to successes and external factors to failures.
Expectancy theory
Fiedler's contingency theory
self-serving bias
transactional leadership
20. The management function that energizes people to contribute their best individually and in cooperation with other people
short-term plan
expert power
leading function
charismatic leadership
21. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
specific plan
hierarchy of needs
Herzberg's Two Factor Theory
transformational leadership
22. Total fixed cost
Frederick Taylor
loop control
overhead
PERT system (Program Evaluation and Review Technique
23. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
Stages of Groups
Reaction reaction
planning function
24. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
satisficing
Proaction reaction
political model of decision making
stages of conflict
25. Choosing an option that is acceptable - although not necessarily the best or perfect.
Alderfer's ERG theory
PERT system (Program Evaluation and Review Technique
satisficing
Frederick Taylor
26. Average Return per user
Enterprise resource planning
rewards power
Cohesive Groups
ARPU
27. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
Expectancy theory
feedback control
supply chain management
28. Group performance is dependent upon the interaction between leadership style and situational favorableness
29. Different people have different needs based on their early childhood experiences.
30. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
hierarchy of needs
Enterprise resource planning
leadership grids
business process re-engineering
31. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
span of control
selective perception
feedforward control
Decision Making Process
32. Motivation based on ideas of right and wrong
gantt chart
projection
ethics
overhead
33. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
Theory y
Frederick Taylor
leadership grids
task force
34. The number of subordinates who report directly to a manager
selective perception
span of control
transactional leadership
geocentric approach
35. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
zeitgeist
Proaction reaction
short-term plan
satisficing
36. Using computers and telecommunications equipment to perform work from home or another remote location
Proaction reaction
Stages of Groups
telecommuting
task force
37. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Pygmalion effect
people oriented leadership
abilene paradox
strategic plan
38. Power derived through advanced knowledge or experience in a particular subject.
Scientific Management
institutional power (as defined by McClelland)
people oriented leadership
expert power
39. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
telecommuting
single use plan
morals
Rationalizing
40. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
self-serving bias
supply chain management
Economic Order Quality (EOQ)
overhead
41. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
transactional leadership
Pygmalion effect
staffing function
Stages of Groups
42. Power derived through one's position - such as a police officer or elected official.
satisficing
legitimate power
nominal group technique
span of control
43. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
geocentric approach
Expectancy theory
nominal group technique
Frederick Taylor
44. A mechanism for gathering information about performance deficiencies after they occur
zeitgeist
Enterprise resource planning
Economic Order Quality (EOQ)
feedback control
45. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
short-term plan
Enterprise resource planning
controlling function
concurrent control
46. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
supply chain management
PERT system (Program Evaluation and Review Technique
control system
specific plan
47. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
supply chain management
Herzberg's Two Factor Theory
PERT system (Program Evaluation and Review Technique
geocentric approach
48. Fundamental values of right and wrong
transactional leadership
morals
self-serving bias
leading function
49. The ability to use influence to achieve results
feedforward control
Enterprise resource planning
Proaction reaction
institutional power (as defined by McClelland)
50. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
Scientific Management
controlling function
operating plan
Administrative Model of decision making