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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






2. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






3. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






4. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






5. Group performance is dependent upon the interaction between leadership style and situational favorableness


6. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






7. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






8. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






9. Control that allows managers to anticipate problems before they arise






10. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






11. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






12. Fundamental values of right and wrong






13. Choosing an option that is acceptable - although not necessarily the best or perfect.






14. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






15. When a company or organization responds to a requirement or responsibility by fighting against it.






16. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






17. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






18. Power derived through one's position - such as a police officer or elected official.






19. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






20. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






21. A simple bar chart that depicts project tasks against a calendar






22. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






23. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






24. Using computers and telecommunications equipment to perform work from home or another remote location






25. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






26. The value or importance an individual places on a reward






27. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






28. The number of subordinates who report directly to a manager






29. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


30. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






31. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






32. When a company or organization does the bare minimum required to meet a requirement or responsibility






33. Forming - Storming - Norming - Performing






34. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






35. Power derived through advanced knowledge or experience in a particular subject.






36. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






37. Different people have different needs based on their early childhood experiences.


38. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






39. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






40. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






41. To bring into accord with reason or cause something to seem reasonable






42. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






43. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






44. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






45. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






46. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






47. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






48. Someone does not have 'official' authority but is recognized as a leader by the group






49. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






50. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area