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Test your basic knowledge |
CLEP Principles Of Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
standing plan
organizing function
transactional leadership
morals
2. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
projection
operating plan
gantt chart
3. To bring into accord with reason or cause something to seem reasonable
Three components of Expectancy theory
abilene paradox
Theory y
Rationalizing
4. The value or importance an individual places on a reward
valence
transformational leadership
staffing function
Economic Order Quality (EOQ)
5. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
zeitgeist
Reaction reaction
operating plan
people oriented leadership
6. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
planning function
task force
Theory X
staffing function
7. Control that allows managers to anticipate problems before they arise
feedforward control
defense reaction
legitimate power
informal leadership
8. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
decentralization
hierarchy of needs
leadership grids
kanban system
9. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
transformational leadership
Fundamental Attribution Error
Reaction reaction
selective perception
10. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Proaction reaction
expert power
task force
Scientific Management
11. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
rewards power
ethics
Three components of Expectancy theory
geocentric approach
12. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Enterprise resource planning
Pygmalion effect
Decision Making Process
task force
13. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
ethnocentric approach
kanban system
authoritarianism
charismatic leadership
14. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Expectancy theory
valence
Theory y
maslow
15. When a company or organization does the bare minimum required to meet a requirement or responsibility
planning function
defense reaction
Expectancy theory
projection
16. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
Scientific Management
core functions of management
planning function
Fiedler's contingency theory
17. The tendency to assign internal attributes to successes and external factors to failures.
rewards power
self-serving bias
Three components of Expectancy theory
Economic Order Quality (EOQ)
18. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Decision Making Process
Theory X
task force
ARPU
19. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
controlling function
specific plan
Theory X
decentralization
20. Provides managment with detailed implementation guidance based on stratgy to help with objectives
nominal group technique
operating plan
Enterprise resource planning
single use plan
21. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
planning function
hawthorne studies
single use plan
business process re-engineering
22. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
ethnocentric approach
political model of decision making
coercive power
zeitgeist
23. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
ethnocentric approach
standing plan
strategic plan
fundamental attribution error
24. A simple bar chart that depicts project tasks against a calendar
referent power
Enterprise resource planning
hierarchy of needs
gantt chart
25. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
business process re-engineering
gantt chart
PERT system (Program Evaluation and Review Technique
decentralization
26. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
benchmarking
Economic Order Quality (EOQ)
selective perception
specific plan
27. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
hierarchy of needs
Administrative Model of decision making
leadership grids
Cohesive Groups
28. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
authoritarianism
supply chain management
feedforward control
Reaction reaction
29. The management function that energizes people to contribute their best individually and in cooperation with other people
Decision Making Process
leading function
Scientific Management
leadership grids
30. Someone does not have 'official' authority but is recognized as a leader by the group
informal leadership
Theory X
concurrent control
grapevine
31. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
operating plan
core functions of management
Alderfer's ERG theory
32. The number of subordinates who report directly to a manager
organizing function
people oriented leadership
span of control
Rationalizing
33. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
fundamental attribution error
Fundamental Attribution Error
Three components of Expectancy theory
operating plan
34. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
zeitgeist
transformational leadership
morals
overhead
35. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
satisficing
concurrent control
Administrative Model of decision making
36. Hierarchy of needs
defense reaction
maslow
Frederick Taylor
people oriented leadership
37. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
organizing function
Enterprise resource planning
ethnocentric approach
ethics
38. Temporary allocation of personnel and resources for the accomplishment of a specific objective
legitimate power
charismatic leadership
Herzberg's Two Factor Theory
task force
39. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
coercive power
specific plan
task force
projection
40. Group performance is dependent upon the interaction between leadership style and situational favorableness
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41. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
transformational leadership
informal leadership
controlling function
42. Planning - Controlling - Leading - Organizing
supply chain management
core functions of management
concurrent control
Fundamental Attribution Error
43. Tests ending condition in middle of loop
supply chain management
PERT system (Program Evaluation and Review Technique
hierarchy of needs
loop control
44. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
Stages of Groups
defense reaction
satisficing
45. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Scientific Management
Administrative Model of decision making
Theory X
institutional power (as defined by McClelland)
46. Average Return per user
single use plan
specific plan
ARPU
political model of decision making
47. Motivation based on ideas of right and wrong
self-serving bias
Alderfer's ERG theory
ethics
people oriented leadership
48. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
loop control
Enterprise resource planning
kanban system
hawthorne studies
49. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
decentralization
nominal group technique
authoritarianism
legitimate power
50. Power derived through advanced knowledge or experience in a particular subject.
fundamental attribution error
Economic Order Quality (EOQ)
expert power
decentralization
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