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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
transformational leadership
hierarchy of needs
ethnocentric approach
referent power
2. Groups in which the members are attached to each other and act as one unit
legitimate power
gantt chart
Cohesive Groups
informal leadership
3. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
morals
span of control
decentralization
leadership grids
4. Forming - Storming - Norming - Performing
institutional power (as defined by McClelland)
ARPU
Stages of Groups
PERT system (Program Evaluation and Review Technique
5. Planning - Controlling - Leading - Organizing
gantt chart
leadership grids
core functions of management
polycentric approach
6. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
Scientific Management
Frederick Taylor
standing plan
political model of decision making
7. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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8. The tendency to assign internal attributes to successes and external factors to failures.
charismatic leadership
decentralization
self-serving bias
planning function
9. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Theory y
Scientific Management
self-serving bias
abilene paradox
10. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
Frederick Taylor
self-serving bias
gantt chart
loop control
11. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
Classical Approach to decision making
staffing function
coercive power
satisficing
12. Power derived through one's position - such as a police officer or elected official.
overhead
staffing function
legitimate power
hierarchy of needs
13. Different people have different needs based on their early childhood experiences.
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14. Motivation based on ideas of right and wrong
ethics
leadership grids
defense reaction
satisficing
15. The ability to use influence to achieve results
institutional power (as defined by McClelland)
grapevine
control system
short-term plan
16. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Theory X
planning function
Fiedler's contingency theory
Reaction reaction
17. Hierarchy of needs
Pygmalion effect
ethics
maslow
stages of conflict
18. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
maslow
Stages of Groups
span of control
organizing function
19. Someone does not have 'official' authority but is recognized as a leader by the group
benchmarking
Scientific Management
informal leadership
political model of decision making
20. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
business process re-engineering
informal leadership
polycentric approach
abilene paradox
21. A mechanism for gathering information about performance deficiencies after they occur
charismatic leadership
feedback control
business process re-engineering
hierarchy of needs
22. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Classical Approach to decision making
ethnocentric approach
Enterprise resource planning
Decision Making Process
23. Choosing an option that is acceptable - although not necessarily the best or perfect.
Fiedler's contingency theory
specific plan
satisficing
Alderfer's ERG theory
24. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
strategic plan
projection
expert power
Economic Order Quality (EOQ)
25. When a company or organization does the bare minimum required to meet a requirement or responsibility
Theory X
defense reaction
concurrent control
Three components of Expectancy theory
26. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Fiedler's contingency theory
transformational leadership
leading function
Alderfer's ERG theory
27. Provides managment with detailed implementation guidance based on stratgy to help with objectives
selective perception
operating plan
Decision Making Process
nominal group technique
28. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
Proaction reaction
gantt chart
strategic plan
supply chain management
29. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
organizing function
coercive power
grapevine
ARPU
30. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
planning function
Three components of Expectancy theory
Fundamental Attribution Error
transformational leadership
31. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
operating plan
decentralization
gantt chart
32. The value or importance an individual places on a reward
leading function
control system
overhead
valence
33. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Administrative Model of decision making
kanban system
standing plan
operating plan
34. Control that allows managers to anticipate problems before they arise
kanban system
feedforward control
PERT system (Program Evaluation and Review Technique
charismatic leadership
35. Temporary allocation of personnel and resources for the accomplishment of a specific objective
satisficing
strategic plan
polycentric approach
task force
36. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
selective perception
authoritarianism
Proaction reaction
hierarchy of needs
37. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
Frederick Taylor
Three components of Expectancy theory
benchmarking
overhead
38. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
short-term plan
decentralization
referent power
kanban system
39. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Reaction reaction
Fundamental Attribution Error
single use plan
expert power
40. Tests ending condition in middle of loop
Proaction reaction
Classical Approach to decision making
loop control
Expectancy theory
41. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
fundamental attribution error
decentralization
concurrent control
42. Group performance is dependent upon the interaction between leadership style and situational favorableness
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43. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
projection
operating plan
Cohesive Groups
44. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
Herzberg's Two Factor Theory
zeitgeist
selective perception
self-serving bias
45. Motivation has two factors: satisfiers and dis-satisfiers.
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46. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Theory X
feedforward control
rewards power
Frederick Taylor
47. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
ethnocentric approach
kanban system
self-serving bias
leading function
48. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
Classical Approach to decision making
political model of decision making
organizing function
49. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Expectancy theory
organizing function
kanban system
nominal group technique
50. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
strategic plan
specific plan
loop control