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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a company or organization does the bare minimum required to meet a requirement or responsibility
strategic plan
expert power
Fiedler's contingency theory
defense reaction
2. Planning - Controlling - Leading - Organizing
core functions of management
standing plan
gantt chart
people oriented leadership
3. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
Herzberg's Two Factor Theory
leading function
fundamental attribution error
4. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
geocentric approach
Theory y
authoritarianism
specific plan
5. Groups in which the members are attached to each other and act as one unit
overhead
Cohesive Groups
maslow
McCelland's Acquired Need theory
6. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Theory y
nominal group technique
control system
benchmarking
7. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
charismatic leadership
transformational leadership
McCelland's Acquired Need theory
ARPU
8. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
Stages of Groups
control system
stages of conflict
benchmarking
9. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
stages of conflict
Frederick Taylor
zeitgeist
ethics
10. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
organizing function
charismatic leadership
Fiedler's contingency theory
satisficing
11. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
Expectancy theory
Stages of Groups
stages of conflict
abilene paradox
12. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
concurrent control
grapevine
hierarchy of needs
13. Total fixed cost
projection
Herzberg's Two Factor Theory
overhead
loop control
14. Motivation has two factors: satisfiers and dis-satisfiers.
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15. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
PERT system (Program Evaluation and Review Technique
maslow
business process re-engineering
standing plan
16. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
Three components of Expectancy theory
concurrent control
maslow
Classical Approach to decision making
17. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
operating plan
strategic plan
hawthorne studies
Pygmalion effect
18. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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19. A mechanism for gathering information about performance deficiencies after they occur
authoritarianism
supply chain management
feedback control
defense reaction
20. Temporary allocation of personnel and resources for the accomplishment of a specific objective
ethics
single use plan
task force
span of control
21. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
ethnocentric approach
span of control
authoritarianism
maslow
22. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
planning function
Theory X
Classical Approach to decision making
PERT system (Program Evaluation and Review Technique
23. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
single use plan
geocentric approach
Scientific Management
projection
24. The tendency to assign internal attributes to successes and external factors to failures.
control system
Expectancy theory
ethnocentric approach
self-serving bias
25. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
hawthorne studies
Enterprise resource planning
institutional power (as defined by McClelland)
valence
26. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
concurrent control
ARPU
Reaction reaction
Expectancy theory
27. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
core functions of management
transformational leadership
Alderfer's ERG theory
authoritarianism
28. When a company or organization responds to a requirement or responsibility by fighting against it.
morals
Classical Approach to decision making
Reaction reaction
charismatic leadership
29. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
Three components of Expectancy theory
decentralization
stages of conflict
leading function
30. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Expectancy theory
defense reaction
McCelland's Acquired Need theory
Theory X
31. Forming - Storming - Norming - Performing
leading function
Stages of Groups
PERT system (Program Evaluation and Review Technique
operating plan
32. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Rationalizing
Fundamental Attribution Error
transformational leadership
rewards power
33. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
overhead
defense reaction
zeitgeist
Frederick Taylor
34. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
political model of decision making
expert power
Decision Making Process
Stages of Groups
35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Reaction reaction
rewards power
ARPU
fundamental attribution error
36. Motivation based on ideas of right and wrong
expert power
abilene paradox
gantt chart
ethics
37. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Expectancy theory
Classical Approach to decision making
polycentric approach
Administrative Model of decision making
38. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
Theory y
Cohesive Groups
McCelland's Acquired Need theory
39. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
satisficing
referent power
hierarchy of needs
zeitgeist
40. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
Proaction reaction
leadership grids
Cohesive Groups
Expectancy theory
41. Tests ending condition in middle of loop
ethics
loop control
Enterprise resource planning
operating plan
42. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
Three components of Expectancy theory
transactional leadership
abilene paradox
decentralization
43. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
short-term plan
fundamental attribution error
coercive power
44. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
leading function
nominal group technique
Three components of Expectancy theory
Economic Order Quality (EOQ)
45. Control that allows managers to anticipate problems before they arise
feedforward control
feedback control
decentralization
Fundamental Attribution Error
46. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
ARPU
controlling function
transactional leadership
Pygmalion effect
47. The management function that energizes people to contribute their best individually and in cooperation with other people
defense reaction
span of control
short-term plan
leading function
48. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
telecommuting
Fundamental Attribution Error
ethnocentric approach
supply chain management
49. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
morals
benchmarking
Herzberg's Two Factor Theory
transactional leadership
50. To bring into accord with reason or cause something to seem reasonable
Rationalizing
feedforward control
benchmarking
Enterprise resource planning