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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation based on ideas of right and wrong






2. Assumes that the manager will operate an make decisions based on the best economic interest of the company






3. Fundamental values of right and wrong






4. Power derived through advanced knowledge or experience in a particular subject.






5. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






6. Different people have different needs based on their early childhood experiences.

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7. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






8. Forming - Storming - Norming - Performing






9. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






10. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






11. Temporary allocation of personnel and resources for the accomplishment of a specific objective






12. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






13. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






14. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






15. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






16. When a company or organization responds to a requirement or responsibility by fighting against it.






17. Average Return per user






18. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






19. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






20. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






21. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






22. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






23. The tendency to assign internal attributes to successes and external factors to failures.






24. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






25. Someone does not have 'official' authority but is recognized as a leader by the group






26. Choosing an option that is acceptable - although not necessarily the best or perfect.






27. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






28. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






29. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






30. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






31. A mechanism for gathering information about performance deficiencies after they occur






32. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






33. Provides managment with detailed implementation guidance based on stratgy to help with objectives






34. The number of subordinates who report directly to a manager






35. The value or importance an individual places on a reward






36. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






37. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






38. Total fixed cost






39. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






40. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






41. Power derived through one's position - such as a police officer or elected official.






42. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






43. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






44. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






45. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






46. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






47. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






48. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






49. Motivation has two factors: satisfiers and dis-satisfiers.

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50. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers