SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
strategic plan
abilene paradox
PERT system (Program Evaluation and Review Technique
feedback control
2. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
zeitgeist
feedforward control
Economic Order Quality (EOQ)
morals
3. Tests ending condition in middle of loop
loop control
planning function
transactional leadership
Economic Order Quality (EOQ)
4. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
leadership grids
specific plan
authoritarianism
overhead
5. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
Stages of Groups
decentralization
authoritarianism
Herzberg's Two Factor Theory
6. The value or importance an individual places on a reward
leading function
valence
supply chain management
people oriented leadership
7. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
business process re-engineering
organizing function
rewards power
Theory y
8. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
9. Fundamental values of right and wrong
fundamental attribution error
self-serving bias
Theory X
morals
10. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
Economic Order Quality (EOQ)
authoritarianism
Stages of Groups
kanban system
11. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
valence
hawthorne studies
institutional power (as defined by McClelland)
overhead
12. Provides managment with detailed implementation guidance based on stratgy to help with objectives
Theory y
operating plan
feedforward control
ARPU
13. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Fundamental Attribution Error
Scientific Management
political model of decision making
transformational leadership
14. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
decentralization
Administrative Model of decision making
single use plan
ARPU
15. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
geocentric approach
ethics
coercive power
ethnocentric approach
16. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
satisficing
span of control
kanban system
standing plan
17. Assumes that the manager will operate an make decisions based on the best economic interest of the company
coercive power
legitimate power
Classical Approach to decision making
business process re-engineering
18. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
standing plan
supply chain management
Herzberg's Two Factor Theory
19. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
transformational leadership
ethnocentric approach
supply chain management
staffing function
20. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
leadership grids
leading function
maslow
projection
21. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
fundamental attribution error
feedback control
Fundamental Attribution Error
22. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
informal leadership
Decision Making Process
Classical Approach to decision making
concurrent control
23. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
polycentric approach
authoritarianism
task force
morals
24. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
strategic plan
operating plan
satisficing
supply chain management
25. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
McCelland's Acquired Need theory
fundamental attribution error
Decision Making Process
ARPU
26. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Enterprise resource planning
institutional power (as defined by McClelland)
Proaction reaction
Herzberg's Two Factor Theory
27. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
maslow
Classical Approach to decision making
grapevine
benchmarking
28. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
kanban system
Expectancy theory
satisficing
Theory y
29. When a company or organization does the bare minimum required to meet a requirement or responsibility
Classical Approach to decision making
staffing function
referent power
defense reaction
30. A simple bar chart that depicts project tasks against a calendar
institutional power (as defined by McClelland)
gantt chart
specific plan
Economic Order Quality (EOQ)
31. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
task force
supply chain management
Frederick Taylor
controlling function
32. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
overhead
ethics
PERT system (Program Evaluation and Review Technique
strategic plan
33. Planning - Controlling - Leading - Organizing
Administrative Model of decision making
specific plan
core functions of management
feedback control
34. The ability to use influence to achieve results
Expectancy theory
rewards power
institutional power (as defined by McClelland)
loop control
35. When a company or organization responds to a requirement or responsibility by fighting against it.
nominal group technique
control system
transformational leadership
Reaction reaction
36. The number of subordinates who report directly to a manager
selective perception
benchmarking
charismatic leadership
span of control
37. Groups in which the members are attached to each other and act as one unit
planning function
hawthorne studies
Cohesive Groups
ethics
38. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
polycentric approach
Economic Order Quality (EOQ)
referent power
39. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
Administrative Model of decision making
feedback control
ethics
40. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
kanban system
referent power
Classical Approach to decision making
strategic plan
41. Hierarchy of needs
people oriented leadership
maslow
controlling function
charismatic leadership
42. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
expert power
Administrative Model of decision making
standing plan
business process re-engineering
43. Using computers and telecommunications equipment to perform work from home or another remote location
specific plan
transactional leadership
Alderfer's ERG theory
telecommuting
44. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
Three components of Expectancy theory
kanban system
ethics
people oriented leadership
45. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Theory y
ARPU
polycentric approach
Cohesive Groups
46. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
single use plan
control system
Fundamental Attribution Error
controlling function
47. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Theory y
hierarchy of needs
Scientific Management
coercive power
48. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
projection
transformational leadership
Decision Making Process
49. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
rewards power
kanban system
benchmarking
standing plan
50. Total fixed cost
overhead
Theory y
stages of conflict
Frederick Taylor