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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






2. Power derived through one's position - such as a police officer or elected official.






3. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






4. A plan that provides benefits for a limited amount of time - usually 6 months or less






5. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






6. Groups in which the members are attached to each other and act as one unit






7. Forming - Storming - Norming - Performing






8. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






9. Control that allows managers to anticipate problems before they arise






10. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






11. When a company or organization responds to a requirement or responsibility by fighting against it.






12. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






13. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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14. Motivation has two factors: satisfiers and dis-satisfiers.

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15. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






16. Total fixed cost






17. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






18. Tests ending condition in middle of loop






19. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






20. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






21. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






22. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






23. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






24. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






25. When a company or organization does the bare minimum required to meet a requirement or responsibility






26. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






27. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






28. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






29. Hierarchy of needs






30. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






31. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






32. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






33. The management function that energizes people to contribute their best individually and in cooperation with other people






34. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






35. The ability to use influence to achieve results






36. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






37. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






38. The tendency to assign internal attributes to successes and external factors to failures.






39. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






40. The number of subordinates who report directly to a manager






41. A mechanism for gathering information about performance deficiencies after they occur






42. The value or importance an individual places on a reward






43. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






44. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






45. Assumes that the manager will operate an make decisions based on the best economic interest of the company






46. Average Return per user






47. Power derived through advanced knowledge or experience in a particular subject.






48. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






49. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






50. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'