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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
feedforward control
ethnocentric approach
Economic Order Quality (EOQ)
gantt chart
2. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
abilene paradox
staffing function
people oriented leadership
Herzberg's Two Factor Theory
3. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Herzberg's Two Factor Theory
ARPU
Economic Order Quality (EOQ)
telecommuting
4. Hierarchy of needs
selective perception
maslow
coercive power
satisficing
5. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
organizing function
zeitgeist
morals
projection
6. Power derived through advanced knowledge or experience in a particular subject.
loop control
informal leadership
expert power
planning function
7. Temporary allocation of personnel and resources for the accomplishment of a specific objective
task force
Proaction reaction
Reaction reaction
core functions of management
8. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
decentralization
maslow
ethnocentric approach
planning function
9. Different people have different needs based on their early childhood experiences.
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10. Power derived through one's position - such as a police officer or elected official.
legitimate power
ethics
morals
single use plan
11. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
kanban system
Fundamental Attribution Error
authoritarianism
political model of decision making
12. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
charismatic leadership
Herzberg's Two Factor Theory
Classical Approach to decision making
polycentric approach
13. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
transactional leadership
standing plan
coercive power
defense reaction
14. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
charismatic leadership
selective perception
zeitgeist
15. The tendency to assign internal attributes to successes and external factors to failures.
political model of decision making
self-serving bias
Frederick Taylor
geocentric approach
16. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
control system
zeitgeist
geocentric approach
Three components of Expectancy theory
17. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
referent power
telecommuting
transactional leadership
polycentric approach
18. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
hawthorne studies
feedback control
loop control
coercive power
19. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
people oriented leadership
decentralization
stages of conflict
Proaction reaction
20. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
McCelland's Acquired Need theory
concurrent control
polycentric approach
short-term plan
21. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
fundamental attribution error
PERT system (Program Evaluation and Review Technique
Herzberg's Two Factor Theory
stages of conflict
22. Group performance is dependent upon the interaction between leadership style and situational favorableness
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23. Total fixed cost
Fiedler's contingency theory
short-term plan
overhead
hierarchy of needs
24. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
Theory y
Theory X
charismatic leadership
25. Groups in which the members are attached to each other and act as one unit
fundamental attribution error
control system
Cohesive Groups
grapevine
26. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
abilene paradox
Economic Order Quality (EOQ)
PERT system (Program Evaluation and Review Technique
projection
27. The ability to use influence to achieve results
Fundamental Attribution Error
institutional power (as defined by McClelland)
legitimate power
decentralization
28. Average Return per user
ARPU
rewards power
control system
referent power
29. A plan that provides benefits for a limited amount of time - usually 6 months or less
Pygmalion effect
Administrative Model of decision making
Theory X
short-term plan
30. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
self-serving bias
Theory X
core functions of management
authoritarianism
31. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
controlling function
concurrent control
short-term plan
32. The number of subordinates who report directly to a manager
Economic Order Quality (EOQ)
span of control
McCelland's Acquired Need theory
charismatic leadership
33. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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34. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
nominal group technique
control system
institutional power (as defined by McClelland)
concurrent control
35. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Fiedler's contingency theory
control system
span of control
single use plan
36. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
authoritarianism
Three components of Expectancy theory
Economic Order Quality (EOQ)
strategic plan
37. Tests ending condition in middle of loop
self-serving bias
loop control
control system
task force
38. Motivation based on ideas of right and wrong
Classical Approach to decision making
institutional power (as defined by McClelland)
ethics
benchmarking
39. A mechanism for gathering information about performance deficiencies after they occur
feedback control
supply chain management
abilene paradox
charismatic leadership
40. Using computers and telecommunications equipment to perform work from home or another remote location
ethics
telecommuting
leadership grids
feedforward control
41. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
abilene paradox
rewards power
Cohesive Groups
feedback control
42. Provides managment with detailed implementation guidance based on stratgy to help with objectives
Administrative Model of decision making
Fundamental Attribution Error
strategic plan
operating plan
43. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
stages of conflict
people oriented leadership
business process re-engineering
Reaction reaction
44. Forming - Storming - Norming - Performing
Stages of Groups
coercive power
decentralization
ethnocentric approach
45. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
geocentric approach
Frederick Taylor
legitimate power
core functions of management
46. Fundamental values of right and wrong
fundamental attribution error
morals
strategic plan
people oriented leadership
47. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
people oriented leadership
Cohesive Groups
overhead
48. To bring into accord with reason or cause something to seem reasonable
referent power
abilene paradox
Rationalizing
short-term plan
49. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Herzberg's Two Factor Theory
Enterprise resource planning
charismatic leadership
Three components of Expectancy theory
50. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Expectancy theory
satisficing
institutional power (as defined by McClelland)
zeitgeist