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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






2. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






3. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






4. Groups in which the members are attached to each other and act as one unit






5. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






6. Choosing an option that is acceptable - although not necessarily the best or perfect.






7. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






8. The management function that energizes people to contribute their best individually and in cooperation with other people






9. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






10. Average Return per user






11. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






12. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






13. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






14. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






15. The ability to use influence to achieve results






16. Hierarchy of needs






17. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






18. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






19. The number of subordinates who report directly to a manager






20. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






21. Provides managment with detailed implementation guidance based on stratgy to help with objectives






22. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






23. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






24. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






25. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






26. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






27. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






28. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






29. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






30. When a company or organization responds to a requirement or responsibility by fighting against it.






31. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






32. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






33. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






34. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






35. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






36. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






37. Fundamental values of right and wrong






38. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






39. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






40. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






41. Different people have different needs based on their early childhood experiences.

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42. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






43. Forming - Storming - Norming - Performing






44. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






45. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






46. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






47. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






48. Planning - Controlling - Leading - Organizing






49. Assumes that the manager will operate an make decisions based on the best economic interest of the company






50. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards







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