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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






2. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






3. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






4. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






5. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






6. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






7. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






8. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






9. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






10. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






11. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






12. Choosing an option that is acceptable - although not necessarily the best or perfect.






13. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






14. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






15. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






16. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






17. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






18. The tendency to assign internal attributes to successes and external factors to failures.






19. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






20. Total fixed cost






21. A mechanism for gathering information about performance deficiencies after they occur






22. The value or importance an individual places on a reward






23. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






24. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






25. Control that allows managers to anticipate problems before they arise






26. Hierarchy of needs






27. When a company or organization does the bare minimum required to meet a requirement or responsibility






28. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






29. Someone does not have 'official' authority but is recognized as a leader by the group






30. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






31. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






32. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






33. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






34. Using computers and telecommunications equipment to perform work from home or another remote location






35. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






36. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






37. Different people have different needs based on their early childhood experiences.

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38. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






39. Provides managment with detailed implementation guidance based on stratgy to help with objectives






40. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






41. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






42. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






43. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






44. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






45. The ability to use influence to achieve results






46. The number of subordinates who report directly to a manager






47. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






48. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






49. Motivation based on ideas of right and wrong






50. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.