SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
Classical Approach to decision making
hierarchy of needs
staffing function
2. A simple bar chart that depicts project tasks against a calendar
Decision Making Process
ARPU
gantt chart
loop control
3. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Pygmalion effect
nominal group technique
Herzberg's Two Factor Theory
self-serving bias
4. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
morals
nominal group technique
political model of decision making
fundamental attribution error
5. The tendency to assign internal attributes to successes and external factors to failures.
self-serving bias
benchmarking
Cohesive Groups
decentralization
6. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
benchmarking
concurrent control
rewards power
institutional power (as defined by McClelland)
7. The value or importance an individual places on a reward
concurrent control
nominal group technique
transactional leadership
valence
8. Forming - Storming - Norming - Performing
Stages of Groups
specific plan
informal leadership
geocentric approach
9. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
Reaction reaction
decentralization
staffing function
expert power
10. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Reaction reaction
nominal group technique
telecommuting
feedback control
11. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
loop control
Theory y
projection
geocentric approach
12. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
Herzberg's Two Factor Theory
kanban system
transactional leadership
feedforward control
13. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
ARPU
PERT system (Program Evaluation and Review Technique
Reaction reaction
14. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
zeitgeist
charismatic leadership
PERT system (Program Evaluation and Review Technique
geocentric approach
15. Control that allows managers to anticipate problems before they arise
short-term plan
concurrent control
feedforward control
Frederick Taylor
16. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
controlling function
Pygmalion effect
referent power
single use plan
17. Tests ending condition in middle of loop
planning function
expert power
hawthorne studies
loop control
18. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
hierarchy of needs
Administrative Model of decision making
maslow
abilene paradox
19. Average Return per user
gantt chart
fundamental attribution error
leading function
ARPU
20. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
supply chain management
strategic plan
Fiedler's contingency theory
selective perception
21. The management function that energizes people to contribute their best individually and in cooperation with other people
stages of conflict
specific plan
benchmarking
leading function
22. Power derived through advanced knowledge or experience in a particular subject.
Theory X
morals
authoritarianism
expert power
23. Motivation based on ideas of right and wrong
Three components of Expectancy theory
ethics
feedback control
Alderfer's ERG theory
24. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
operating plan
Theory X
Economic Order Quality (EOQ)
Proaction reaction
25. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
maslow
Three components of Expectancy theory
control system
informal leadership
26. Motivation has two factors: satisfiers and dis-satisfiers.
27. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
expert power
control system
geocentric approach
28. When a company or organization responds to a requirement or responsibility by fighting against it.
Stages of Groups
supply chain management
Fiedler's contingency theory
Reaction reaction
29. Hierarchy of needs
fundamental attribution error
supply chain management
maslow
Frederick Taylor
30. Fundamental values of right and wrong
morals
Cohesive Groups
organizing function
Three components of Expectancy theory
31. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
strategic plan
fundamental attribution error
self-serving bias
concurrent control
32. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
ARPU
leadership grids
rewards power
33. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
leadership grids
transformational leadership
Three components of Expectancy theory
polycentric approach
34. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
Expectancy theory
authoritarianism
satisficing
35. To bring into accord with reason or cause something to seem reasonable
Reaction reaction
Rationalizing
decentralization
grapevine
36. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Classical Approach to decision making
stages of conflict
institutional power (as defined by McClelland)
leading function
37. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
satisficing
control system
concurrent control
38. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
ARPU
grapevine
legitimate power
PERT system (Program Evaluation and Review Technique
39. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
Scientific Management
PERT system (Program Evaluation and Review Technique
Pygmalion effect
Alderfer's ERG theory
40. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
hawthorne studies
task force
geocentric approach
coercive power
41. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Proaction reaction
planning function
Administrative Model of decision making
Theory X
42. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
abilene paradox
transactional leadership
staffing function
standing plan
43. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Expectancy theory
telecommuting
authoritarianism
organizing function
44. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
abilene paradox
Fundamental Attribution Error
referent power
benchmarking
45. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
people oriented leadership
controlling function
charismatic leadership
leading function
46. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
geocentric approach
abilene paradox
controlling function
Stages of Groups
47. A mechanism for gathering information about performance deficiencies after they occur
staffing function
feedback control
Enterprise resource planning
political model of decision making
48. Temporary allocation of personnel and resources for the accomplishment of a specific objective
task force
short-term plan
geocentric approach
hawthorne studies
49. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
controlling function
Stages of Groups
leadership grids
50. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Rationalizing
polycentric approach
task force
control system