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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hierarchy of needs






2. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






3. Temporary allocation of personnel and resources for the accomplishment of a specific objective






4. Planning - Controlling - Leading - Organizing






5. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






6. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






7. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






8. Provides managment with detailed implementation guidance based on stratgy to help with objectives






9. Groups in which the members are attached to each other and act as one unit






10. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






11. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






12. Control that allows managers to anticipate problems before they arise






13. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






14. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






15. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






16. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






17. Someone does not have 'official' authority but is recognized as a leader by the group






18. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






19. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






20. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






21. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






22. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






23. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






24. Choosing an option that is acceptable - although not necessarily the best or perfect.






25. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






26. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






27. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






28. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






29. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






30. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






31. Assumes that the manager will operate an make decisions based on the best economic interest of the company






32. Fundamental values of right and wrong






33. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






34. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






35. The tendency to assign internal attributes to successes and external factors to failures.






36. A mechanism for gathering information about performance deficiencies after they occur






37. Power derived through one's position - such as a police officer or elected official.






38. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






39. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






40. Using computers and telecommunications equipment to perform work from home or another remote location






41. When a company or organization does the bare minimum required to meet a requirement or responsibility






42. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






43. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






44. Motivation based on ideas of right and wrong






45. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


46. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






47. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






48. Average Return per user






49. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






50. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.