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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Total fixed cost






2. Choosing an option that is acceptable - although not necessarily the best or perfect.






3. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






4. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






5. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






6. Planning - Controlling - Leading - Organizing






7. The ability to use influence to achieve results






8. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






9. When a company or organization does the bare minimum required to meet a requirement or responsibility






10. When a company or organization responds to a requirement or responsibility by fighting against it.






11. Temporary allocation of personnel and resources for the accomplishment of a specific objective






12. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






13. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






14. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






15. Hierarchy of needs






16. Motivation has two factors: satisfiers and dis-satisfiers.

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17. Average Return per user






18. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






19. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






20. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






21. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






22. The value or importance an individual places on a reward






23. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






24. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






25. A mechanism for gathering information about performance deficiencies after they occur






26. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






27. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






28. The number of subordinates who report directly to a manager






29. Tests ending condition in middle of loop






30. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






31. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






32. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






33. Provides managment with detailed implementation guidance based on stratgy to help with objectives






34. Motivation based on ideas of right and wrong






35. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






36. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






37. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






38. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






39. Different people have different needs based on their early childhood experiences.

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40. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






41. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






42. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






43. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






44. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






45. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






46. Power derived through one's position - such as a police officer or elected official.






47. Someone does not have 'official' authority but is recognized as a leader by the group






48. Power derived through advanced knowledge or experience in a particular subject.






49. Fundamental values of right and wrong






50. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.