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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Total fixed cost






2. Groups in which the members are attached to each other and act as one unit






3. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






4. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






5. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






6. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






7. A simple bar chart that depicts project tasks against a calendar






8. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






9. A mechanism for gathering information about performance deficiencies after they occur






10. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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11. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






12. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






13. Motivation based on ideas of right and wrong






14. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






15. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






16. To bring into accord with reason or cause something to seem reasonable






17. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






18. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






19. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






20. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






21. Someone does not have 'official' authority but is recognized as a leader by the group






22. Assumes that the manager will operate an make decisions based on the best economic interest of the company






23. Power derived through advanced knowledge or experience in a particular subject.






24. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






25. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






26. Planning - Controlling - Leading - Organizing






27. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






28. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






29. Hierarchy of needs






30. Control that allows managers to anticipate problems before they arise






31. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






32. The management function that energizes people to contribute their best individually and in cooperation with other people






33. Temporary allocation of personnel and resources for the accomplishment of a specific objective






34. Fundamental values of right and wrong






35. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






36. Tests ending condition in middle of loop






37. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






38. Motivation has two factors: satisfiers and dis-satisfiers.

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39. Different people have different needs based on their early childhood experiences.

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40. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






41. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






42. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






43. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






44. Choosing an option that is acceptable - although not necessarily the best or perfect.






45. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






46. The value or importance an individual places on a reward






47. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






48. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






49. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






50. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards