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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






2. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






3. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






4. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






5. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






6. Assumes that the manager will operate an make decisions based on the best economic interest of the company






7. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






8. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






9. Different people have different needs based on their early childhood experiences.

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10. When a company or organization does the bare minimum required to meet a requirement or responsibility






11. A plan that provides benefits for a limited amount of time - usually 6 months or less






12. Control that allows managers to anticipate problems before they arise






13. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






14. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






15. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






16. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






17. Power derived through one's position - such as a police officer or elected official.






18. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






19. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






20. Provides managment with detailed implementation guidance based on stratgy to help with objectives






21. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






22. The number of subordinates who report directly to a manager






23. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






24. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






25. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






26. A simple bar chart that depicts project tasks against a calendar






27. When a company or organization responds to a requirement or responsibility by fighting against it.






28. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






29. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






30. Power derived through advanced knowledge or experience in a particular subject.






31. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






32. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






33. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






34. Temporary allocation of personnel and resources for the accomplishment of a specific objective






35. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






36. Forming - Storming - Norming - Performing






37. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






38. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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39. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






40. Tests ending condition in middle of loop






41. The management function that energizes people to contribute their best individually and in cooperation with other people






42. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






43. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






44. Average Return per user






45. Motivation has two factors: satisfiers and dis-satisfiers.

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46. The tendency to assign internal attributes to successes and external factors to failures.






47. Fundamental values of right and wrong






48. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






49. A mechanism for gathering information about performance deficiencies after they occur






50. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame







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Can you answer 50 questions in 15 minutes?


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