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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
operating plan
Herzberg's Two Factor Theory
Theory y
concurrent control
2. A simple bar chart that depicts project tasks against a calendar
fundamental attribution error
gantt chart
polycentric approach
leadership grids
3. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
transformational leadership
strategic plan
nominal group technique
4. Tests ending condition in middle of loop
Classical Approach to decision making
maslow
supply chain management
loop control
5. Power derived through one's position - such as a police officer or elected official.
Herzberg's Two Factor Theory
Expectancy theory
staffing function
legitimate power
6. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
valence
gantt chart
Decision Making Process
transactional leadership
7. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
rewards power
supply chain management
decentralization
selective perception
8. Different people have different needs based on their early childhood experiences.
9. Motivation based on ideas of right and wrong
self-serving bias
planning function
strategic plan
ethics
10. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
morals
Pygmalion effect
political model of decision making
valence
11. Total fixed cost
legitimate power
ARPU
overhead
coercive power
12. When a company or organization responds to a requirement or responsibility by fighting against it.
Reaction reaction
single use plan
Frederick Taylor
core functions of management
13. Average Return per user
Theory y
ARPU
specific plan
Fundamental Attribution Error
14. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
legitimate power
zeitgeist
informal leadership
business process re-engineering
15. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
ethics
people oriented leadership
Alderfer's ERG theory
16. The management function that energizes people to contribute their best individually and in cooperation with other people
leading function
Expectancy theory
organizing function
kanban system
17. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
informal leadership
nominal group technique
satisficing
core functions of management
18. A plan that provides benefits for a limited amount of time - usually 6 months or less
stages of conflict
Classical Approach to decision making
grapevine
short-term plan
19. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
political model of decision making
Economic Order Quality (EOQ)
Theory X
kanban system
20. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
abilene paradox
geocentric approach
institutional power (as defined by McClelland)
organizing function
21. Power derived through advanced knowledge or experience in a particular subject.
short-term plan
valence
standing plan
expert power
22. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
Reaction reaction
ethnocentric approach
leading function
standing plan
23. Temporary allocation of personnel and resources for the accomplishment of a specific objective
Fiedler's contingency theory
control system
task force
controlling function
24. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
kanban system
Scientific Management
stages of conflict
geocentric approach
25. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
PERT system (Program Evaluation and Review Technique
benchmarking
operating plan
26. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
ethics
people oriented leadership
staffing function
hawthorne studies
27. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
28. Someone does not have 'official' authority but is recognized as a leader by the group
morals
Three components of Expectancy theory
informal leadership
ethnocentric approach
29. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
control system
morals
Theory X
30. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
Expectancy theory
Alderfer's ERG theory
leadership grids
Administrative Model of decision making
31. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
ethnocentric approach
transformational leadership
zeitgeist
control system
32. Assumes that the manager will operate an make decisions based on the best economic interest of the company
feedback control
referent power
Classical Approach to decision making
Cohesive Groups
33. Hierarchy of needs
telecommuting
maslow
authoritarianism
grapevine
34. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
transactional leadership
Fundamental Attribution Error
political model of decision making
hierarchy of needs
35. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
planning function
operating plan
Reaction reaction
36. The tendency to assign internal attributes to successes and external factors to failures.
organizing function
self-serving bias
specific plan
Herzberg's Two Factor Theory
37. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
coercive power
transformational leadership
projection
single use plan
38. Motivation has two factors: satisfiers and dis-satisfiers.
39. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
core functions of management
benchmarking
polycentric approach
expert power
40. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
short-term plan
Fundamental Attribution Error
zeitgeist
strategic plan
41. Control that allows managers to anticipate problems before they arise
referent power
transformational leadership
feedforward control
expert power
42. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
control system
Expectancy theory
feedback control
Enterprise resource planning
43. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
fundamental attribution error
supply chain management
institutional power (as defined by McClelland)
defense reaction
44. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
controlling function
referent power
Frederick Taylor
satisficing
45. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
operating plan
abilene paradox
geocentric approach
gantt chart
46. The ability to use influence to achieve results
polycentric approach
hierarchy of needs
Rationalizing
institutional power (as defined by McClelland)
47. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
Proaction reaction
ethics
core functions of management
controlling function
48. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
Theory X
business process re-engineering
political model of decision making
planning function
49. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Three components of Expectancy theory
feedforward control
single use plan
Administrative Model of decision making
50. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
rewards power
ethnocentric approach
selective perception
overhead