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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using computers and telecommunications equipment to perform work from home or another remote location






2. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






3. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






4. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






5. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






6. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






7. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






8. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






9. To bring into accord with reason or cause something to seem reasonable






10. The number of subordinates who report directly to a manager






11. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






12. Choosing an option that is acceptable - although not necessarily the best or perfect.






13. When a company or organization responds to a requirement or responsibility by fighting against it.






14. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






15. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






16. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






17. Assumes that the manager will operate an make decisions based on the best economic interest of the company






18. Provides managment with detailed implementation guidance based on stratgy to help with objectives






19. Hierarchy of needs






20. Group performance is dependent upon the interaction between leadership style and situational favorableness

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21. The management function that energizes people to contribute their best individually and in cooperation with other people






22. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






23. Groups in which the members are attached to each other and act as one unit






24. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






25. Forming - Storming - Norming - Performing






26. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






27. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






28. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






29. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






30. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






31. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






32. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






33. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






34. A simple bar chart that depicts project tasks against a calendar






35. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






36. A mechanism for gathering information about performance deficiencies after they occur






37. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






38. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






39. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






40. When a company or organization does the bare minimum required to meet a requirement or responsibility






41. The value or importance an individual places on a reward






42. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






43. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






44. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






45. Tests ending condition in middle of loop






46. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






47. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






48. Control that allows managers to anticipate problems before they arise






49. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






50. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.