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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation based on ideas of right and wrong






2. The number of subordinates who report directly to a manager






3. The management function that energizes people to contribute their best individually and in cooperation with other people






4. Tests ending condition in middle of loop






5. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






6. Power derived through one's position - such as a police officer or elected official.






7. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






8. Average Return per user






9. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






10. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






11. Temporary allocation of personnel and resources for the accomplishment of a specific objective






12. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






13. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






14. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






15. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






16. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






17. The tendency to assign internal attributes to successes and external factors to failures.






18. A mechanism for gathering information about performance deficiencies after they occur






19. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






20. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






21. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






22. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






23. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






24. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






25. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


26. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






27. Groups in which the members are attached to each other and act as one unit






28. A plan that provides benefits for a limited amount of time - usually 6 months or less






29. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






30. Power derived through advanced knowledge or experience in a particular subject.






31. Forming - Storming - Norming - Performing






32. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






33. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






34. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






35. To bring into accord with reason or cause something to seem reasonable






36. When a company or organization responds to a requirement or responsibility by fighting against it.






37. Fundamental values of right and wrong






38. When a company or organization does the bare minimum required to meet a requirement or responsibility






39. Provides managment with detailed implementation guidance based on stratgy to help with objectives






40. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






41. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






42. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






43. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






44. Choosing an option that is acceptable - although not necessarily the best or perfect.






45. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






46. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






47. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






48. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






49. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






50. Using computers and telecommunications equipment to perform work from home or another remote location