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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






2. Power derived through one's position - such as a police officer or elected official.






3. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






4. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






5. A simple bar chart that depicts project tasks against a calendar






6. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






7. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






8. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






9. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






10. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






11. Total fixed cost






12. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






13. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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14. A mechanism for gathering information about performance deficiencies after they occur






15. Using computers and telecommunications equipment to perform work from home or another remote location






16. Someone does not have 'official' authority but is recognized as a leader by the group






17. Power derived through advanced knowledge or experience in a particular subject.






18. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






19. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






20. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






21. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






22. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






23. Forming - Storming - Norming - Performing






24. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






25. Assumes that the manager will operate an make decisions based on the best economic interest of the company






26. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






27. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






28. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






29. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






30. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






31. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






32. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






33. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






34. Different people have different needs based on their early childhood experiences.

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35. The number of subordinates who report directly to a manager






36. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






37. Motivation has two factors: satisfiers and dis-satisfiers.

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38. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






39. Tests ending condition in middle of loop






40. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






41. Motivation based on ideas of right and wrong






42. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






43. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






44. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






45. Provides managment with detailed implementation guidance based on stratgy to help with objectives






46. Groups in which the members are attached to each other and act as one unit






47. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






48. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






49. Fundamental values of right and wrong






50. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.







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Can you answer 50 questions in 15 minutes?


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