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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






2. A mechanism for gathering information about performance deficiencies after they occur






3. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






4. When a company or organization responds to a requirement or responsibility by fighting against it.






5. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






6. Choosing an option that is acceptable - although not necessarily the best or perfect.






7. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






8. Fundamental values of right and wrong






9. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






10. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






11. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






12. Forming - Storming - Norming - Performing






13. Tests ending condition in middle of loop






14. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






15. Group performance is dependent upon the interaction between leadership style and situational favorableness

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16. Someone does not have 'official' authority but is recognized as a leader by the group






17. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






18. Groups in which the members are attached to each other and act as one unit






19. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






20. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






21. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






22. Control that allows managers to anticipate problems before they arise






23. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






24. The tendency to assign internal attributes to successes and external factors to failures.






25. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






26. Different people have different needs based on their early childhood experiences.

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27. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






28. Planning - Controlling - Leading - Organizing






29. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






30. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






31. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






32. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






33. Motivation based on ideas of right and wrong






34. The value or importance an individual places on a reward






35. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






36. Provides managment with detailed implementation guidance based on stratgy to help with objectives






37. Total fixed cost






38. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






39. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






40. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






41. Hierarchy of needs






42. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






43. The number of subordinates who report directly to a manager






44. Power derived through one's position - such as a police officer or elected official.






45. Using computers and telecommunications equipment to perform work from home or another remote location






46. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






47. To bring into accord with reason or cause something to seem reasonable






48. When a company or organization does the bare minimum required to meet a requirement or responsibility






49. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






50. Temporary allocation of personnel and resources for the accomplishment of a specific objective







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