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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The management function that energizes people to contribute their best individually and in cooperation with other people
feedback control
leading function
planning function
kanban system
2. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
transactional leadership
decentralization
valence
coercive power
3. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
planning function
Cohesive Groups
satisficing
leadership grids
4. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
expert power
informal leadership
task force
5. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
ethnocentric approach
satisficing
concurrent control
decentralization
6. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
concurrent control
Classical Approach to decision making
projection
task force
7. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
Reaction reaction
specific plan
referent power
ethnocentric approach
8. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
transactional leadership
ethnocentric approach
nominal group technique
staffing function
9. A plan that provides benefits for a limited amount of time - usually 6 months or less
Frederick Taylor
strategic plan
Herzberg's Two Factor Theory
short-term plan
10. Power derived through advanced knowledge or experience in a particular subject.
defense reaction
expert power
hierarchy of needs
planning function
11. The value or importance an individual places on a reward
referent power
valence
Fiedler's contingency theory
planning function
12. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
controlling function
Scientific Management
Reaction reaction
Decision Making Process
13. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
charismatic leadership
PERT system (Program Evaluation and Review Technique
grapevine
short-term plan
14. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
legitimate power
authoritarianism
abilene paradox
morals
15. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Reaction reaction
zeitgeist
rewards power
selective perception
16. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
Scientific Management
benchmarking
self-serving bias
coercive power
17. Assumes that the manager will operate an make decisions based on the best economic interest of the company
span of control
Classical Approach to decision making
feedforward control
PERT system (Program Evaluation and Review Technique
18. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
Expectancy theory
selective perception
specific plan
operating plan
19. Provides managment with detailed implementation guidance based on stratgy to help with objectives
concurrent control
leadership grids
political model of decision making
operating plan
20. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
geocentric approach
single use plan
Theory y
Proaction reaction
21. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
controlling function
nominal group technique
operating plan
business process re-engineering
22. Different people have different needs based on their early childhood experiences.
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23. Control that allows managers to anticipate problems before they arise
strategic plan
zeitgeist
feedforward control
decentralization
24. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Enterprise resource planning
standing plan
coercive power
loop control
25. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
geocentric approach
valence
business process re-engineering
staffing function
26. To bring into accord with reason or cause something to seem reasonable
kanban system
Rationalizing
expert power
self-serving bias
27. Power derived through one's position - such as a police officer or elected official.
stages of conflict
legitimate power
Theory y
maslow
28. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
ARPU
feedforward control
single use plan
Frederick Taylor
29. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
single use plan
PERT system (Program Evaluation and Review Technique
concurrent control
nominal group technique
30. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
rewards power
Economic Order Quality (EOQ)
polycentric approach
Theory X
31. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Scientific Management
Decision Making Process
self-serving bias
loop control
32. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
hawthorne studies
political model of decision making
zeitgeist
33. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Theory X
Proaction reaction
loop control
self-serving bias
34. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
feedback control
organizing function
Theory y
legitimate power
35. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
morals
projection
staffing function
authoritarianism
36. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
telecommuting
stages of conflict
supply chain management
Alderfer's ERG theory
37. Groups in which the members are attached to each other and act as one unit
Alderfer's ERG theory
Cohesive Groups
political model of decision making
Reaction reaction
38. Tests ending condition in middle of loop
loop control
authoritarianism
Theory y
Decision Making Process
39. Motivation has two factors: satisfiers and dis-satisfiers.
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40. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
nominal group technique
standing plan
task force
feedback control
41. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
hawthorne studies
expert power
charismatic leadership
42. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
defense reaction
Stages of Groups
core functions of management
supply chain management
43. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
leading function
staffing function
Theory X
44. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
transformational leadership
single use plan
stages of conflict
45. The number of subordinates who report directly to a manager
decentralization
feedforward control
span of control
Decision Making Process
46. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Decision Making Process
ARPU
people oriented leadership
standing plan
47. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
Stages of Groups
ethics
political model of decision making
polycentric approach
48. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
hawthorne studies
Economic Order Quality (EOQ)
strategic plan
charismatic leadership
49. A simple bar chart that depicts project tasks against a calendar
PERT system (Program Evaluation and Review Technique
gantt chart
core functions of management
specific plan
50. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
charismatic leadership
core functions of management
Administrative Model of decision making
kanban system