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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






2. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






3. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






4. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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5. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






6. Forming - Storming - Norming - Performing






7. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






8. Different people have different needs based on their early childhood experiences.

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9. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






10. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






11. Average Return per user






12. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






13. Planning - Controlling - Leading - Organizing






14. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






15. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






16. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






17. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






18. Assumes that the manager will operate an make decisions based on the best economic interest of the company






19. Provides managment with detailed implementation guidance based on stratgy to help with objectives






20. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






21. Groups in which the members are attached to each other and act as one unit






22. Motivation based on ideas of right and wrong






23. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






24. Tests ending condition in middle of loop






25. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






26. The value or importance an individual places on a reward






27. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






28. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






29. Choosing an option that is acceptable - although not necessarily the best or perfect.






30. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






31. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






32. Power derived through advanced knowledge or experience in a particular subject.






33. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






34. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






36. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






37. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






38. The number of subordinates who report directly to a manager






39. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






40. Total fixed cost






41. When a company or organization responds to a requirement or responsibility by fighting against it.






42. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






43. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






44. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






45. Using computers and telecommunications equipment to perform work from home or another remote location






46. Motivation has two factors: satisfiers and dis-satisfiers.

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47. The management function that energizes people to contribute their best individually and in cooperation with other people






48. When a company or organization does the bare minimum required to meet a requirement or responsibility






49. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






50. A plan that provides benefits for a limited amount of time - usually 6 months or less