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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






2. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






3. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






4. When a company or organization does the bare minimum required to meet a requirement or responsibility






5. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






6. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






7. The ability to use influence to achieve results






8. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






9. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






10. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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11. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






12. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






13. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






14. Using computers and telecommunications equipment to perform work from home or another remote location






15. Someone does not have 'official' authority but is recognized as a leader by the group






16. Fundamental values of right and wrong






17. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






18. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






19. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






20. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






21. Different people have different needs based on their early childhood experiences.

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22. Tests ending condition in middle of loop






23. When a company or organization responds to a requirement or responsibility by fighting against it.






24. Power derived through advanced knowledge or experience in a particular subject.






25. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






26. The value or importance an individual places on a reward






27. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






28. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






29. Motivation has two factors: satisfiers and dis-satisfiers.

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30. Average Return per user






31. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






32. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






33. Choosing an option that is acceptable - although not necessarily the best or perfect.






34. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






35. Assumes that the manager will operate an make decisions based on the best economic interest of the company






36. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






37. To bring into accord with reason or cause something to seem reasonable






38. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






39. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






40. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






41. The number of subordinates who report directly to a manager






42. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






43. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






44. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






45. Group performance is dependent upon the interaction between leadership style and situational favorableness

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46. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






47. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






48. Hierarchy of needs






49. A simple bar chart that depicts project tasks against a calendar






50. Temporary allocation of personnel and resources for the accomplishment of a specific objective