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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The number of subordinates who report directly to a manager






2. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






3. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






4. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






5. Planning - Controlling - Leading - Organizing






6. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






7. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






8. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






9. Average Return per user






10. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






11. A plan that provides benefits for a limited amount of time - usually 6 months or less






12. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






13. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






14. Total fixed cost






15. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






16. The tendency to assign internal attributes to successes and external factors to failures.






17. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






18. Tests ending condition in middle of loop






19. The management function that energizes people to contribute their best individually and in cooperation with other people






20. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






21. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






22. Provides managment with detailed implementation guidance based on stratgy to help with objectives






23. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






24. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






25. Motivation based on ideas of right and wrong






26. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






27. A mechanism for gathering information about performance deficiencies after they occur






28. A simple bar chart that depicts project tasks against a calendar






29. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






30. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






31. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






32. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






33. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






34. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






35. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






36. Motivation has two factors: satisfiers and dis-satisfiers.

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37. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






38. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






39. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






40. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






41. To bring into accord with reason or cause something to seem reasonable






42. Assumes that the manager will operate an make decisions based on the best economic interest of the company






43. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






44. When a company or organization does the bare minimum required to meet a requirement or responsibility






45. Hierarchy of needs






46. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






47. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






48. Forming - Storming - Norming - Performing






49. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






50. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group