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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






2. Total fixed cost






3. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






4. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






5. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






6. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






7. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






8. When a company or organization responds to a requirement or responsibility by fighting against it.






9. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






10. A simple bar chart that depicts project tasks against a calendar






11. Average Return per user






12. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






13. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






14. Choosing an option that is acceptable - although not necessarily the best or perfect.






15. Groups in which the members are attached to each other and act as one unit






16. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






17. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






18. Planning - Controlling - Leading - Organizing






19. Motivation has two factors: satisfiers and dis-satisfiers.


20. Group performance is dependent upon the interaction between leadership style and situational favorableness


21. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






22. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






23. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






24. Power derived through one's position - such as a police officer or elected official.






25. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






26. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






27. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






28. Control that allows managers to anticipate problems before they arise






29. When a company or organization does the bare minimum required to meet a requirement or responsibility






30. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






31. A mechanism for gathering information about performance deficiencies after they occur






32. Forming - Storming - Norming - Performing






33. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






34. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






35. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






36. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






37. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






38. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






39. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






40. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






41. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






42. Someone does not have 'official' authority but is recognized as a leader by the group






43. The ability to use influence to achieve results






44. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






45. Using computers and telecommunications equipment to perform work from home or another remote location






46. Power derived through advanced knowledge or experience in a particular subject.






47. Hierarchy of needs






48. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






49. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






50. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate