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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To bring into accord with reason or cause something to seem reasonable






2. The value or importance an individual places on a reward






3. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






4. Power derived through one's position - such as a police officer or elected official.






5. When a company or organization responds to a requirement or responsibility by fighting against it.






6. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






7. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






8. Hierarchy of needs






9. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






10. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






11. Control that allows managers to anticipate problems before they arise






12. Different people have different needs based on their early childhood experiences.


13. Average Return per user






14. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






15. A plan that provides benefits for a limited amount of time - usually 6 months or less






16. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






17. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






18. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






19. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






20. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






21. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






22. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






23. Choosing an option that is acceptable - although not necessarily the best or perfect.






24. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






25. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






26. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






27. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






28. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






29. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






30. A mechanism for gathering information about performance deficiencies after they occur






31. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






32. Groups in which the members are attached to each other and act as one unit






33. Provides managment with detailed implementation guidance based on stratgy to help with objectives






34. The ability to use influence to achieve results






35. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






36. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






37. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






38. Motivation has two factors: satisfiers and dis-satisfiers.


39. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






40. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






41. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






42. A simple bar chart that depicts project tasks against a calendar






43. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






44. Group performance is dependent upon the interaction between leadership style and situational favorableness


45. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






46. Motivation based on ideas of right and wrong






47. The number of subordinates who report directly to a manager






48. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






49. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






50. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg