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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






2. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






3. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






4. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






5. Power derived through advanced knowledge or experience in a particular subject.






6. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






7. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






8. The tendency to assign internal attributes to successes and external factors to failures.






9. Total fixed cost






10. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






11. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






12. Someone does not have 'official' authority but is recognized as a leader by the group






13. The ability to use influence to achieve results






14. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






15. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






16. To bring into accord with reason or cause something to seem reasonable






17. Hierarchy of needs






18. Fundamental values of right and wrong






19. The number of subordinates who report directly to a manager






20. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






21. When a company or organization responds to a requirement or responsibility by fighting against it.






22. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






23. A simple bar chart that depicts project tasks against a calendar






24. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






25. Motivation based on ideas of right and wrong






26. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






27. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






28. Tests ending condition in middle of loop






29. Motivation has two factors: satisfiers and dis-satisfiers.

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30. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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31. Using computers and telecommunications equipment to perform work from home or another remote location






32. Assumes that the manager will operate an make decisions based on the best economic interest of the company






33. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






34. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






35. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






36. Average Return per user






37. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






38. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






39. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






40. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






41. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






42. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






43. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






44. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






45. Choosing an option that is acceptable - although not necessarily the best or perfect.






46. Planning - Controlling - Leading - Organizing






47. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






48. Temporary allocation of personnel and resources for the accomplishment of a specific objective






49. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






50. A plan that provides benefits for a limited amount of time - usually 6 months or less