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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
planning function
morals
satisficing
2. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Enterprise resource planning
Pygmalion effect
Expectancy theory
Classical Approach to decision making
3. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
kanban system
supply chain management
Administrative Model of decision making
stages of conflict
4. When a company or organization does the bare minimum required to meet a requirement or responsibility
leadership grids
hierarchy of needs
defense reaction
ethics
5. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
Rationalizing
defense reaction
core functions of management
hierarchy of needs
6. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
telecommuting
referent power
Fiedler's contingency theory
benchmarking
7. The ability to use influence to achieve results
Herzberg's Two Factor Theory
charismatic leadership
institutional power (as defined by McClelland)
decentralization
8. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
rewards power
single use plan
ethics
Reaction reaction
9. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
ethics
staffing function
informal leadership
business process re-engineering
10. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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11. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
overhead
charismatic leadership
task force
supply chain management
12. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
task force
concurrent control
planning function
satisficing
13. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
polycentric approach
charismatic leadership
staffing function
control system
14. Using computers and telecommunications equipment to perform work from home or another remote location
abilene paradox
polycentric approach
telecommuting
people oriented leadership
15. Someone does not have 'official' authority but is recognized as a leader by the group
informal leadership
Economic Order Quality (EOQ)
valence
projection
16. Fundamental values of right and wrong
Alderfer's ERG theory
satisficing
morals
Fiedler's contingency theory
17. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
organizing function
institutional power (as defined by McClelland)
selective perception
strategic plan
18. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
benchmarking
staffing function
projection
grapevine
19. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
Herzberg's Two Factor Theory
control system
charismatic leadership
20. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
controlling function
decentralization
informal leadership
Herzberg's Two Factor Theory
21. Different people have different needs based on their early childhood experiences.
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22. Tests ending condition in middle of loop
loop control
planning function
standing plan
Stages of Groups
23. When a company or organization responds to a requirement or responsibility by fighting against it.
Reaction reaction
Stages of Groups
loop control
referent power
24. Power derived through advanced knowledge or experience in a particular subject.
controlling function
expert power
satisficing
supply chain management
25. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
Economic Order Quality (EOQ)
morals
transactional leadership
standing plan
26. The value or importance an individual places on a reward
valence
short-term plan
Theory X
transformational leadership
27. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
short-term plan
Herzberg's Two Factor Theory
people oriented leadership
28. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
single use plan
Theory X
fundamental attribution error
rewards power
29. Motivation has two factors: satisfiers and dis-satisfiers.
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30. Average Return per user
Fiedler's contingency theory
grapevine
hierarchy of needs
ARPU
31. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
hawthorne studies
satisficing
single use plan
PERT system (Program Evaluation and Review Technique
32. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
overhead
operating plan
Cohesive Groups
political model of decision making
33. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
zeitgeist
McCelland's Acquired Need theory
short-term plan
34. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
polycentric approach
core functions of management
Cohesive Groups
single use plan
35. Assumes that the manager will operate an make decisions based on the best economic interest of the company
Classical Approach to decision making
single use plan
telecommuting
coercive power
36. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
ethics
geocentric approach
stages of conflict
grapevine
37. To bring into accord with reason or cause something to seem reasonable
Alderfer's ERG theory
people oriented leadership
Rationalizing
zeitgeist
38. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
ethics
Expectancy theory
PERT system (Program Evaluation and Review Technique
Economic Order Quality (EOQ)
39. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
referent power
Expectancy theory
standing plan
control system
40. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
valence
legitimate power
overhead
PERT system (Program Evaluation and Review Technique
41. The number of subordinates who report directly to a manager
legitimate power
span of control
grapevine
Herzberg's Two Factor Theory
42. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
polycentric approach
kanban system
Theory y
grapevine
43. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
valence
ARPU
Proaction reaction
charismatic leadership
44. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Alderfer's ERG theory
ARPU
people oriented leadership
rewards power
45. Group performance is dependent upon the interaction between leadership style and situational favorableness
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46. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
task force
Administrative Model of decision making
control system
expert power
47. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
controlling function
informal leadership
ARPU
48. Hierarchy of needs
Stages of Groups
maslow
transactional leadership
Administrative Model of decision making
49. A simple bar chart that depicts project tasks against a calendar
Scientific Management
Cohesive Groups
gantt chart
standing plan
50. Temporary allocation of personnel and resources for the accomplishment of a specific objective
morals
task force
Fiedler's contingency theory
Theory X