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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The management function that energizes people to contribute their best individually and in cooperation with other people






2. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






3. Forming - Storming - Norming - Performing






4. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






5. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






6. A simple bar chart that depicts project tasks against a calendar






7. The tendency to assign internal attributes to successes and external factors to failures.






8. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






9. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






10. Motivation has two factors: satisfiers and dis-satisfiers.


11. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






12. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






13. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






14. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






15. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






16. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






17. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






18. To bring into accord with reason or cause something to seem reasonable






19. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






20. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






21. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






22. Group performance is dependent upon the interaction between leadership style and situational favorableness


23. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






24. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






25. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


26. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






27. Someone does not have 'official' authority but is recognized as a leader by the group






28. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






29. A plan that provides benefits for a limited amount of time - usually 6 months or less






30. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






31. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






32. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






33. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






34. Groups in which the members are attached to each other and act as one unit






35. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






36. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






37. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






38. Average Return per user






39. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






40. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






41. Hierarchy of needs






42. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






43. A mechanism for gathering information about performance deficiencies after they occur






44. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






45. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






46. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






47. Assumes that the manager will operate an make decisions based on the best economic interest of the company






48. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






49. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






50. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job