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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
benchmarking
task force
feedback control
people oriented leadership
2. Group performance is dependent upon the interaction between leadership style and situational favorableness
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3. Power derived through one's position - such as a police officer or elected official.
grapevine
Reaction reaction
legitimate power
telecommuting
4. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
Fundamental Attribution Error
expert power
self-serving bias
5. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
short-term plan
political model of decision making
benchmarking
Fundamental Attribution Error
6. Fundamental values of right and wrong
decentralization
transactional leadership
morals
expert power
7. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Fiedler's contingency theory
referent power
gantt chart
transformational leadership
8. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
benchmarking
standing plan
task force
single use plan
9. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
Proaction reaction
standing plan
grapevine
hawthorne studies
10. Total fixed cost
stages of conflict
Enterprise resource planning
morals
overhead
11. Tests ending condition in middle of loop
satisficing
strategic plan
span of control
loop control
12. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
institutional power (as defined by McClelland)
feedforward control
control system
referent power
13. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
Expectancy theory
Enterprise resource planning
zeitgeist
geocentric approach
14. Power derived through advanced knowledge or experience in a particular subject.
expert power
ethnocentric approach
zeitgeist
Administrative Model of decision making
15. Assumes that the manager will operate an make decisions based on the best economic interest of the company
planning function
fundamental attribution error
transformational leadership
Classical Approach to decision making
16. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
expert power
stages of conflict
Scientific Management
supply chain management
17. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
leading function
ARPU
strategic plan
polycentric approach
18. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
valence
Alderfer's ERG theory
rewards power
19. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
Frederick Taylor
ethics
kanban system
20. Someone does not have 'official' authority but is recognized as a leader by the group
strategic plan
satisficing
informal leadership
Three components of Expectancy theory
21. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
ARPU
specific plan
concurrent control
coercive power
22. Different people have different needs based on their early childhood experiences.
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23. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
supply chain management
expert power
Theory y
Cohesive Groups
24. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
organizing function
charismatic leadership
span of control
ethics
25. A plan that provides benefits for a limited amount of time - usually 6 months or less
informal leadership
short-term plan
Pygmalion effect
hawthorne studies
26. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
transformational leadership
geocentric approach
telecommuting
staffing function
27. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
ARPU
Economic Order Quality (EOQ)
strategic plan
Enterprise resource planning
28. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
control system
grapevine
Three components of Expectancy theory
core functions of management
29. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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30. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
specific plan
expert power
kanban system
31. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
morals
Scientific Management
maslow
abilene paradox
32. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
Expectancy theory
control system
political model of decision making
33. To bring into accord with reason or cause something to seem reasonable
selective perception
organizing function
Rationalizing
Pygmalion effect
34. When a company or organization responds to a requirement or responsibility by fighting against it.
Stages of Groups
Reaction reaction
kanban system
business process re-engineering
35. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
geocentric approach
organizing function
overhead
polycentric approach
36. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
projection
controlling function
Proaction reaction
nominal group technique
37. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
controlling function
operating plan
transactional leadership
legitimate power
38. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
geocentric approach
Economic Order Quality (EOQ)
expert power
planning function
39. Temporary allocation of personnel and resources for the accomplishment of a specific objective
leadership grids
task force
Herzberg's Two Factor Theory
Administrative Model of decision making
40. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
nominal group technique
self-serving bias
Herzberg's Two Factor Theory
Proaction reaction
41. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
rewards power
Expectancy theory
Alderfer's ERG theory
authoritarianism
42. Forming - Storming - Norming - Performing
Stages of Groups
fundamental attribution error
authoritarianism
controlling function
43. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
authoritarianism
leadership grids
span of control
PERT system (Program Evaluation and Review Technique
44. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
valence
satisficing
ethnocentric approach
kanban system
45. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Classical Approach to decision making
informal leadership
fundamental attribution error
legitimate power
46. Motivation has two factors: satisfiers and dis-satisfiers.
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47. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Decision Making Process
Pygmalion effect
Three components of Expectancy theory
feedforward control
48. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
staffing function
ethnocentric approach
benchmarking
short-term plan
49. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
loop control
Proaction reaction
ethnocentric approach
business process re-engineering
50. Planning - Controlling - Leading - Organizing
referent power
Economic Order Quality (EOQ)
core functions of management
specific plan