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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using computers and telecommunications equipment to perform work from home or another remote location






2. A simple bar chart that depicts project tasks against a calendar






3. Forming - Storming - Norming - Performing






4. Motivation based on ideas of right and wrong






5. Provides managment with detailed implementation guidance based on stratgy to help with objectives






6. Someone does not have 'official' authority but is recognized as a leader by the group






7. Temporary allocation of personnel and resources for the accomplishment of a specific objective






8. Average Return per user






9. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






10. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






11. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






12. Choosing an option that is acceptable - although not necessarily the best or perfect.






13. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






14. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






15. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






16. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






17. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






18. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






19. A plan that provides benefits for a limited amount of time - usually 6 months or less






20. When a company or organization does the bare minimum required to meet a requirement or responsibility






21. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






22. Fundamental values of right and wrong






23. The value or importance an individual places on a reward






24. The management function that energizes people to contribute their best individually and in cooperation with other people






25. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






26. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






27. The ability to use influence to achieve results






28. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






29. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






30. The tendency to assign internal attributes to successes and external factors to failures.






31. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






32. Tests ending condition in middle of loop






33. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






34. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






35. Different people have different needs based on their early childhood experiences.

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36. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






37. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






38. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






39. When a company or organization responds to a requirement or responsibility by fighting against it.






40. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






41. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






42. Power derived through advanced knowledge or experience in a particular subject.






43. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






44. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






45. To bring into accord with reason or cause something to seem reasonable






46. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






47. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






48. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






49. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






50. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.