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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation based on ideas of right and wrong






2. Hierarchy of needs






3. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






4. Temporary allocation of personnel and resources for the accomplishment of a specific objective






5. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






6. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






7. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






8. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






9. Power derived through one's position - such as a police officer or elected official.






10. Assumes that the manager will operate an make decisions based on the best economic interest of the company






11. When a company or organization does the bare minimum required to meet a requirement or responsibility






12. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






13. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






14. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






15. The management function that energizes people to contribute their best individually and in cooperation with other people






16. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






17. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






18. The value or importance an individual places on a reward






19. Tests ending condition in middle of loop






20. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






21. Motivation has two factors: satisfiers and dis-satisfiers.


22. Planning - Controlling - Leading - Organizing






23. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






24. Forming - Storming - Norming - Performing






25. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






26. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






27. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






28. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






29. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






30. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






31. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






32. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






33. A simple bar chart that depicts project tasks against a calendar






34. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






35. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






36. Group performance is dependent upon the interaction between leadership style and situational favorableness


37. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






38. Using computers and telecommunications equipment to perform work from home or another remote location






39. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






40. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






41. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






42. Different people have different needs based on their early childhood experiences.


43. When a company or organization responds to a requirement or responsibility by fighting against it.






44. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






45. To bring into accord with reason or cause something to seem reasonable






46. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






47. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






48. Someone does not have 'official' authority but is recognized as a leader by the group






49. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






50. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would