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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






2. The management function that energizes people to contribute their best individually and in cooperation with other people






3. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






4. Provides managment with detailed implementation guidance based on stratgy to help with objectives






5. Average Return per user






6. A mechanism for gathering information about performance deficiencies after they occur






7. When a company or organization does the bare minimum required to meet a requirement or responsibility






8. Fundamental values of right and wrong






9. Hierarchy of needs






10. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






11. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






12. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






13. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






14. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






15. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






16. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






17. Group performance is dependent upon the interaction between leadership style and situational favorableness


18. Power derived through one's position - such as a police officer or elected official.






19. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






20. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






21. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






22. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






23. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






24. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






25. The ability to use influence to achieve results






26. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






27. A plan that provides benefits for a limited amount of time - usually 6 months or less






28. Choosing an option that is acceptable - although not necessarily the best or perfect.






29. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






30. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






31. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






32. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






33. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






34. Assumes that the manager will operate an make decisions based on the best economic interest of the company






35. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






36. Power derived through advanced knowledge or experience in a particular subject.






37. Control that allows managers to anticipate problems before they arise






38. To bring into accord with reason or cause something to seem reasonable






39. Different people have different needs based on their early childhood experiences.


40. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






41. The tendency to assign internal attributes to successes and external factors to failures.






42. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






43. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






44. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






45. Forming - Storming - Norming - Performing






46. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






47. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






48. Groups in which the members are attached to each other and act as one unit






49. When a company or organization responds to a requirement or responsibility by fighting against it.






50. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate