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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






2. Provides managment with detailed implementation guidance based on stratgy to help with objectives






3. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






4. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






5. The ability to use influence to achieve results






6. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






7. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






8. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






9. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






10. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






11. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






12. The number of subordinates who report directly to a manager






13. The management function that energizes people to contribute their best individually and in cooperation with other people






14. Total fixed cost






15. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






16. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






17. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






18. A plan that provides benefits for a limited amount of time - usually 6 months or less






19. Someone does not have 'official' authority but is recognized as a leader by the group






20. Tests ending condition in middle of loop






21. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






22. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






23. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






24. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






25. A mechanism for gathering information about performance deficiencies after they occur






26. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






27. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






28. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






29. Fundamental values of right and wrong






30. Planning - Controlling - Leading - Organizing






31. Choosing an option that is acceptable - although not necessarily the best or perfect.






32. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






33. Different people have different needs based on their early childhood experiences.


34. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






35. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






36. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






37. Using computers and telecommunications equipment to perform work from home or another remote location






38. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






39. Temporary allocation of personnel and resources for the accomplishment of a specific objective






40. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






41. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






42. The tendency to assign internal attributes to successes and external factors to failures.






43. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






44. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






45. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






46. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






47. Groups in which the members are attached to each other and act as one unit






48. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






49. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






50. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach