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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






2. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






3. A plan that provides benefits for a limited amount of time - usually 6 months or less






4. Motivation based on ideas of right and wrong






5. When a company or organization responds to a requirement or responsibility by fighting against it.






6. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






7. A mechanism for gathering information about performance deficiencies after they occur






8. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






9. Total fixed cost






10. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






11. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






12. The tendency to assign internal attributes to successes and external factors to failures.






13. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






14. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






15. Temporary allocation of personnel and resources for the accomplishment of a specific objective






16. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






17. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






18. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






19. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






20. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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21. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






22. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






23. Groups in which the members are attached to each other and act as one unit






24. Tests ending condition in middle of loop






25. The value or importance an individual places on a reward






26. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






27. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






28. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






29. The number of subordinates who report directly to a manager






30. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






31. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






32. Forming - Storming - Norming - Performing






33. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






34. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






35. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






36. Group performance is dependent upon the interaction between leadership style and situational favorableness

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37. Average Return per user






38. A simple bar chart that depicts project tasks against a calendar






39. Choosing an option that is acceptable - although not necessarily the best or perfect.






40. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






41. Control that allows managers to anticipate problems before they arise






42. When a company or organization does the bare minimum required to meet a requirement or responsibility






43. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






44. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






45. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






46. Fundamental values of right and wrong






47. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






48. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






49. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






50. Power derived through one's position - such as a police officer or elected official.







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