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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a company or organization responds to a requirement or responsibility by fighting against it.






2. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






3. Planning - Controlling - Leading - Organizing






4. The management function that energizes people to contribute their best individually and in cooperation with other people






5. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






6. Total fixed cost






7. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






8. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






9. Groups in which the members are attached to each other and act as one unit






10. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






11. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






12. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






13. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






14. Control that allows managers to anticipate problems before they arise






15. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






16. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






17. When a company or organization does the bare minimum required to meet a requirement or responsibility






18. Average Return per user






19. Choosing an option that is acceptable - although not necessarily the best or perfect.






20. The ability to use influence to achieve results






21. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






22. Someone does not have 'official' authority but is recognized as a leader by the group






23. Power derived through advanced knowledge or experience in a particular subject.






24. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






25. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






26. A plan that provides benefits for a limited amount of time - usually 6 months or less






27. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






28. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






29. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






30. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






31. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






32. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






33. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






34. Group performance is dependent upon the interaction between leadership style and situational favorableness

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35. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






36. To bring into accord with reason or cause something to seem reasonable






37. Tests ending condition in middle of loop






38. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






39. Motivation has two factors: satisfiers and dis-satisfiers.

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40. Fundamental values of right and wrong






41. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






42. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






43. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






44. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






45. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






46. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






47. Hierarchy of needs






48. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






49. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






50. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would