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Test your basic knowledge |
CLEP Principles Of Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
transactional leadership
political model of decision making
staffing function
Cohesive Groups
2. When a company or organization does the bare minimum required to meet a requirement or responsibility
PERT system (Program Evaluation and Review Technique
informal leadership
defense reaction
fundamental attribution error
3. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
Frederick Taylor
referent power
abilene paradox
legitimate power
4. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
rewards power
Stages of Groups
standing plan
fundamental attribution error
5. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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6. Group performance is dependent upon the interaction between leadership style and situational favorableness
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7. Choosing an option that is acceptable - although not necessarily the best or perfect.
feedback control
fundamental attribution error
satisficing
coercive power
8. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
single use plan
ethics
authoritarianism
specific plan
9. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
control system
selective perception
Administrative Model of decision making
maslow
10. A simple bar chart that depicts project tasks against a calendar
hierarchy of needs
gantt chart
staffing function
satisficing
11. Provides managment with detailed implementation guidance based on stratgy to help with objectives
self-serving bias
operating plan
Alderfer's ERG theory
Enterprise resource planning
12. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
self-serving bias
hawthorne studies
concurrent control
geocentric approach
13. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
supply chain management
kanban system
legitimate power
standing plan
14. Control that allows managers to anticipate problems before they arise
Stages of Groups
geocentric approach
morals
feedforward control
15. The ability to use influence to achieve results
institutional power (as defined by McClelland)
Rationalizing
business process re-engineering
staffing function
16. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Proaction reaction
Stages of Groups
feedback control
Rationalizing
17. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
expert power
controlling function
hierarchy of needs
decentralization
18. Average Return per user
zeitgeist
kanban system
referent power
ARPU
19. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
fundamental attribution error
leadership grids
people oriented leadership
Scientific Management
20. Different people have different needs based on their early childhood experiences.
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21. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
zeitgeist
leadership grids
satisficing
valence
22. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
Administrative Model of decision making
authoritarianism
leadership grids
23. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
Frederick Taylor
span of control
Proaction reaction
polycentric approach
24. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
concurrent control
maslow
ethics
PERT system (Program Evaluation and Review Technique
25. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
zeitgeist
supply chain management
Economic Order Quality (EOQ)
26. A plan that provides benefits for a limited amount of time - usually 6 months or less
Cohesive Groups
polycentric approach
short-term plan
abilene paradox
27. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
ethnocentric approach
nominal group technique
transformational leadership
28. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Fundamental Attribution Error
feedback control
transformational leadership
morals
29. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
gantt chart
Decision Making Process
Rationalizing
strategic plan
30. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
planning function
stages of conflict
concurrent control
informal leadership
31. The number of subordinates who report directly to a manager
McCelland's Acquired Need theory
hawthorne studies
projection
span of control
32. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
Economic Order Quality (EOQ)
core functions of management
business process re-engineering
referent power
33. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
valence
legitimate power
operating plan
Fundamental Attribution Error
34. Motivation based on ideas of right and wrong
McCelland's Acquired Need theory
ethics
controlling function
Three components of Expectancy theory
35. The management function that energizes people to contribute their best individually and in cooperation with other people
self-serving bias
hierarchy of needs
McCelland's Acquired Need theory
leading function
36. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
Economic Order Quality (EOQ)
defense reaction
benchmarking
leadership grids
37. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
coercive power
organizing function
feedforward control
defense reaction
38. A mechanism for gathering information about performance deficiencies after they occur
feedback control
Alderfer's ERG theory
Three components of Expectancy theory
ethnocentric approach
39. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
informal leadership
Alderfer's ERG theory
projection
political model of decision making
40. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
people oriented leadership
Frederick Taylor
transactional leadership
Expectancy theory
41. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
leading function
ethnocentric approach
ARPU
specific plan
42. Temporary allocation of personnel and resources for the accomplishment of a specific objective
valence
task force
selective perception
Economic Order Quality (EOQ)
43. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
charismatic leadership
PERT system (Program Evaluation and Review Technique
loop control
Scientific Management
44. When a company or organization responds to a requirement or responsibility by fighting against it.
polycentric approach
Reaction reaction
Herzberg's Two Factor Theory
institutional power (as defined by McClelland)
45. Motivation has two factors: satisfiers and dis-satisfiers.
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46. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
ethics
hierarchy of needs
control system
satisficing
47. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
people oriented leadership
authoritarianism
hawthorne studies
Theory y
48. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
short-term plan
Reaction reaction
morals
people oriented leadership
49. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Economic Order Quality (EOQ)
Stages of Groups
supply chain management
ethics
50. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
Expectancy theory
Fundamental Attribution Error
transactional leadership
valence
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