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Test your basic knowledge |
CLEP Principles Of Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The management function that energizes people to contribute their best individually and in cooperation with other people
telecommuting
abilene paradox
leading function
McCelland's Acquired Need theory
2. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
hawthorne studies
gantt chart
geocentric approach
projection
3. Provides managment with detailed implementation guidance based on stratgy to help with objectives
operating plan
Stages of Groups
transformational leadership
single use plan
4. When a company or organization responds to a requirement or responsibility by fighting against it.
Reaction reaction
Classical Approach to decision making
loop control
Fundamental Attribution Error
5. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
selective perception
charismatic leadership
legitimate power
transactional leadership
6. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
fundamental attribution error
rewards power
transformational leadership
satisficing
7. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
single use plan
feedforward control
zeitgeist
operating plan
8. Power derived through one's position - such as a police officer or elected official.
authoritarianism
legitimate power
transactional leadership
planning function
9. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
informal leadership
Herzberg's Two Factor Theory
nominal group technique
standing plan
10. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Fiedler's contingency theory
Theory y
informal leadership
hawthorne studies
11. Temporary allocation of personnel and resources for the accomplishment of a specific objective
zeitgeist
Economic Order Quality (EOQ)
Stages of Groups
task force
12. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
business process re-engineering
gantt chart
overhead
transactional leadership
13. Assumes that the manager will operate an make decisions based on the best economic interest of the company
core functions of management
Stages of Groups
decentralization
Classical Approach to decision making
14. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
kanban system
Classical Approach to decision making
Economic Order Quality (EOQ)
15. When a company or organization does the bare minimum required to meet a requirement or responsibility
Expectancy theory
defense reaction
projection
concurrent control
16. Tests ending condition in middle of loop
expert power
short-term plan
loop control
maslow
17. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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18. Average Return per user
staffing function
valence
ARPU
Enterprise resource planning
19. Fundamental values of right and wrong
benchmarking
defense reaction
morals
span of control
20. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
nominal group technique
Decision Making Process
Herzberg's Two Factor Theory
21. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
strategic plan
grapevine
Alderfer's ERG theory
22. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Reaction reaction
Administrative Model of decision making
Herzberg's Two Factor Theory
people oriented leadership
23. Total fixed cost
overhead
political model of decision making
maslow
Reaction reaction
24. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
informal leadership
hawthorne studies
single use plan
25. Control that allows managers to anticipate problems before they arise
standing plan
Proaction reaction
feedforward control
leading function
26. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
strategic plan
leadership grids
people oriented leadership
27. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
hawthorne studies
Enterprise resource planning
nominal group technique
Administrative Model of decision making
28. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
institutional power (as defined by McClelland)
valence
McCelland's Acquired Need theory
strategic plan
29. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
PERT system (Program Evaluation and Review Technique
coercive power
Frederick Taylor
kanban system
30. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
rewards power
McCelland's Acquired Need theory
Alderfer's ERG theory
31. Using computers and telecommunications equipment to perform work from home or another remote location
leadership grids
telecommuting
McCelland's Acquired Need theory
business process re-engineering
32. A simple bar chart that depicts project tasks against a calendar
gantt chart
hierarchy of needs
decentralization
Scientific Management
33. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
Classical Approach to decision making
Three components of Expectancy theory
benchmarking
decentralization
34. The value or importance an individual places on a reward
valence
Rationalizing
controlling function
operating plan
35. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
grapevine
maslow
Decision Making Process
benchmarking
36. A plan that provides benefits for a limited amount of time - usually 6 months or less
selective perception
short-term plan
leadership grids
Herzberg's Two Factor Theory
37. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Scientific Management
morals
authoritarianism
short-term plan
38. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
specific plan
selective perception
Proaction reaction
transformational leadership
39. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
ethics
political model of decision making
Economic Order Quality (EOQ)
telecommuting
40. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
McCelland's Acquired Need theory
Proaction reaction
Rationalizing
standing plan
41. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
Theory X
Proaction reaction
geocentric approach
projection
42. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
ethics
fundamental attribution error
zeitgeist
political model of decision making
43. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
Three components of Expectancy theory
valence
morals
44. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
transformational leadership
concurrent control
political model of decision making
morals
45. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
short-term plan
organizing function
legitimate power
feedforward control
46. The ability to use influence to achieve results
strategic plan
people oriented leadership
institutional power (as defined by McClelland)
Theory X
47. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
span of control
core functions of management
supply chain management
48. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
McCelland's Acquired Need theory
abilene paradox
task force
feedback control
49. To bring into accord with reason or cause something to seem reasonable
gantt chart
maslow
Rationalizing
leadership grids
50. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
business process re-engineering
ethnocentric approach
decentralization
fundamental attribution error
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