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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Forming - Storming - Norming - Performing






2. Average Return per user






3. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






4. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






5. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






6. Someone does not have 'official' authority but is recognized as a leader by the group






7. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






8. Groups in which the members are attached to each other and act as one unit






9. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






10. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






11. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






12. Motivation has two factors: satisfiers and dis-satisfiers.

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13. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






14. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






15. To bring into accord with reason or cause something to seem reasonable






16. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






17. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






18. Hierarchy of needs






19. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






20. The management function that energizes people to contribute their best individually and in cooperation with other people






21. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






22. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






23. A simple bar chart that depicts project tasks against a calendar






24. Fundamental values of right and wrong






25. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






26. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






27. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






28. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






29. The tendency to assign internal attributes to successes and external factors to failures.






30. A plan that provides benefits for a limited amount of time - usually 6 months or less






31. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






32. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






33. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






34. When a company or organization responds to a requirement or responsibility by fighting against it.






35. Temporary allocation of personnel and resources for the accomplishment of a specific objective






36. Total fixed cost






37. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






38. Choosing an option that is acceptable - although not necessarily the best or perfect.






39. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






40. The number of subordinates who report directly to a manager






41. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






42. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






43. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






44. Planning - Controlling - Leading - Organizing






45. The ability to use influence to achieve results






46. Control that allows managers to anticipate problems before they arise






47. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






48. Tests ending condition in middle of loop






49. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






50. Power derived through one's position - such as a police officer or elected official.