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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
Scientific Management
McCelland's Acquired Need theory
Economic Order Quality (EOQ)
kanban system
2. To bring into accord with reason or cause something to seem reasonable
valence
informal leadership
Expectancy theory
Rationalizing
3. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
geocentric approach
Scientific Management
staffing function
4. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
single use plan
ARPU
Theory y
Alderfer's ERG theory
5. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
Classical Approach to decision making
geocentric approach
control system
maslow
6. Tests ending condition in middle of loop
loop control
Classical Approach to decision making
hawthorne studies
grapevine
7. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
ethics
polycentric approach
transactional leadership
feedforward control
8. A mechanism for gathering information about performance deficiencies after they occur
controlling function
feedback control
strategic plan
Rationalizing
9. Fundamental values of right and wrong
Scientific Management
benchmarking
organizing function
morals
10. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
planning function
PERT system (Program Evaluation and Review Technique
rewards power
Alderfer's ERG theory
11. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
controlling function
short-term plan
Stages of Groups
loop control
12. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Three components of Expectancy theory
feedforward control
stages of conflict
nominal group technique
13. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
supply chain management
short-term plan
Classical Approach to decision making
concurrent control
14. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
Expectancy theory
Enterprise resource planning
political model of decision making
concurrent control
15. Average Return per user
Three components of Expectancy theory
Alderfer's ERG theory
ARPU
planning function
16. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
staffing function
Three components of Expectancy theory
ARPU
single use plan
17. The tendency to assign internal attributes to successes and external factors to failures.
political model of decision making
stages of conflict
leading function
self-serving bias
18. Motivation based on ideas of right and wrong
people oriented leadership
ethics
Fiedler's contingency theory
expert power
19. Hierarchy of needs
maslow
task force
Proaction reaction
loop control
20. Motivation has two factors: satisfiers and dis-satisfiers.
21. Power derived through one's position - such as a police officer or elected official.
staffing function
legitimate power
business process re-engineering
hierarchy of needs
22. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
short-term plan
stages of conflict
abilene paradox
Decision Making Process
23. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
transformational leadership
standing plan
satisficing
projection
24. A simple bar chart that depicts project tasks against a calendar
Cohesive Groups
political model of decision making
gantt chart
McCelland's Acquired Need theory
25. Forming - Storming - Norming - Performing
abilene paradox
Stages of Groups
authoritarianism
Enterprise resource planning
26. Groups in which the members are attached to each other and act as one unit
telecommuting
maslow
Cohesive Groups
defense reaction
27. When a company or organization responds to a requirement or responsibility by fighting against it.
fundamental attribution error
Reaction reaction
transformational leadership
Theory y
28. Different people have different needs based on their early childhood experiences.
29. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
feedforward control
morals
Fundamental Attribution Error
strategic plan
30. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
legitimate power
Pygmalion effect
authoritarianism
31. Provides managment with detailed implementation guidance based on stratgy to help with objectives
Decision Making Process
leading function
projection
operating plan
32. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Alderfer's ERG theory
ethnocentric approach
Enterprise resource planning
polycentric approach
33. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Enterprise resource planning
core functions of management
Scientific Management
span of control
34. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
strategic plan
gantt chart
Administrative Model of decision making
planning function
35. Assumes that the manager will operate an make decisions based on the best economic interest of the company
span of control
coercive power
Classical Approach to decision making
specific plan
36. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
polycentric approach
authoritarianism
Proaction reaction
organizing function
37. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
ARPU
hawthorne studies
authoritarianism
Fiedler's contingency theory
38. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
transactional leadership
Rationalizing
Administrative Model of decision making
planning function
39. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
supply chain management
Rationalizing
hawthorne studies
40. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
Classical Approach to decision making
Proaction reaction
expert power
coercive power
41. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
Frederick Taylor
referent power
zeitgeist
charismatic leadership
42. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
political model of decision making
Frederick Taylor
planning function
Theory X
43. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
morals
hierarchy of needs
satisficing
PERT system (Program Evaluation and Review Technique
44. The management function that energizes people to contribute their best individually and in cooperation with other people
Economic Order Quality (EOQ)
leading function
benchmarking
overhead
45. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
morals
charismatic leadership
Theory X
hawthorne studies
46. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
kanban system
strategic plan
specific plan
charismatic leadership
47. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
Administrative Model of decision making
transformational leadership
overhead
48. Planning - Controlling - Leading - Organizing
expert power
leadership grids
core functions of management
Theory X
49. Someone does not have 'official' authority but is recognized as a leader by the group
overhead
hawthorne studies
informal leadership
control system
50. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
strategic plan
Administrative Model of decision making
short-term plan