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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation based on ideas of right and wrong






2. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






3. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






4. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






5. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






6. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






7. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






8. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






9. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






10. A mechanism for gathering information about performance deficiencies after they occur






11. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






12. Control that allows managers to anticipate problems before they arise






13. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






14. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






15. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






16. The management function that energizes people to contribute their best individually and in cooperation with other people






17. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






18. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






19. When a company or organization does the bare minimum required to meet a requirement or responsibility






20. Tests ending condition in middle of loop






21. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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22. Using computers and telecommunications equipment to perform work from home or another remote location






23. Forming - Storming - Norming - Performing






24. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






25. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






26. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






27. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






28. Assumes that the manager will operate an make decisions based on the best economic interest of the company






29. To bring into accord with reason or cause something to seem reasonable






30. Different people have different needs based on their early childhood experiences.

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31. The tendency to assign internal attributes to successes and external factors to failures.






32. Someone does not have 'official' authority but is recognized as a leader by the group






33. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






34. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






35. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






36. Average Return per user






37. Hierarchy of needs






38. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






39. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






40. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






41. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






42. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






43. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






44. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






45. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






46. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






47. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






48. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






49. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






50. A simple bar chart that depicts project tasks against a calendar