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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






2. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






3. Groups in which the members are attached to each other and act as one unit






4. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






5. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






6. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






7. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






8. The tendency to assign internal attributes to successes and external factors to failures.






9. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






10. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






11. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






12. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






13. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






14. Group performance is dependent upon the interaction between leadership style and situational favorableness

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15. Using computers and telecommunications equipment to perform work from home or another remote location






16. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






17. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






18. The number of subordinates who report directly to a manager






19. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






20. The ability to use influence to achieve results






21. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






22. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






23. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






24. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






25. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






26. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






27. Power derived through one's position - such as a police officer or elected official.






28. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






29. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






30. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






31. Fundamental values of right and wrong






32. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






33. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






34. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






35. A plan that provides benefits for a limited amount of time - usually 6 months or less






36. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






37. Motivation has two factors: satisfiers and dis-satisfiers.

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38. Temporary allocation of personnel and resources for the accomplishment of a specific objective






39. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






40. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






41. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






42. Provides managment with detailed implementation guidance based on stratgy to help with objectives






43. To bring into accord with reason or cause something to seem reasonable






44. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






45. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






46. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






47. Average Return per user






48. Power derived through advanced knowledge or experience in a particular subject.






49. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






50. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress