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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






2. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






3. Fundamental values of right and wrong






4. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






5. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






6. When a company or organization responds to a requirement or responsibility by fighting against it.






7. Average Return per user






8. Total fixed cost






9. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






10. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






11. Temporary allocation of personnel and resources for the accomplishment of a specific objective






12. A plan that provides benefits for a limited amount of time - usually 6 months or less






13. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






14. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






15. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






16. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






17. Power derived through advanced knowledge or experience in a particular subject.






18. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






19. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






20. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






21. Group performance is dependent upon the interaction between leadership style and situational favorableness

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22. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






23. Motivation has two factors: satisfiers and dis-satisfiers.

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24. Using computers and telecommunications equipment to perform work from home or another remote location






25. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






26. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






27. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






28. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






29. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






30. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






31. A mechanism for gathering information about performance deficiencies after they occur






32. The value or importance an individual places on a reward






33. Power derived through one's position - such as a police officer or elected official.






34. Forming - Storming - Norming - Performing






35. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






36. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






37. Choosing an option that is acceptable - although not necessarily the best or perfect.






38. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






39. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






40. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






41. Hierarchy of needs






42. Motivation based on ideas of right and wrong






43. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






44. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






45. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






46. When a company or organization does the bare minimum required to meet a requirement or responsibility






47. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






48. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






49. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






50. (n.) - the spirit of the time - Leaders are born into the times where they will be effective