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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The value or importance an individual places on a reward






2. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






3. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






4. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






5. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






6. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






7. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






8. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






9. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






10. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






11. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






12. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






13. Someone does not have 'official' authority but is recognized as a leader by the group






14. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






15. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






16. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






17. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






18. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






19. When a company or organization does the bare minimum required to meet a requirement or responsibility






20. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






21. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






22. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






23. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






24. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






25. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






26. Planning - Controlling - Leading - Organizing






27. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






28. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






29. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






30. Fundamental values of right and wrong






31. The number of subordinates who report directly to a manager






32. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






33. Control that allows managers to anticipate problems before they arise






34. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






36. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






37. Using computers and telecommunications equipment to perform work from home or another remote location






38. A mechanism for gathering information about performance deficiencies after they occur






39. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






40. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






41. To bring into accord with reason or cause something to seem reasonable






42. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






43. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






44. The management function that energizes people to contribute their best individually and in cooperation with other people






45. Assumes that the manager will operate an make decisions based on the best economic interest of the company






46. Groups in which the members are attached to each other and act as one unit






47. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






48. Hierarchy of needs






49. Forming - Storming - Norming - Performing






50. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.