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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






2. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






3. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






4. A plan that provides benefits for a limited amount of time - usually 6 months or less






5. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






6. When a company or organization responds to a requirement or responsibility by fighting against it.






7. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






8. The tendency to assign internal attributes to successes and external factors to failures.






9. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






10. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






11. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






12. Groups in which the members are attached to each other and act as one unit






13. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






14. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






15. Motivation has two factors: satisfiers and dis-satisfiers.

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16. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






17. Provides managment with detailed implementation guidance based on stratgy to help with objectives






18. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






19. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






20. Power derived through advanced knowledge or experience in a particular subject.






21. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






22. Using computers and telecommunications equipment to perform work from home or another remote location






23. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






24. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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25. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






26. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






27. Power derived through one's position - such as a police officer or elected official.






28. A simple bar chart that depicts project tasks against a calendar






29. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






30. Forming - Storming - Norming - Performing






31. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






32. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






33. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






34. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






35. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






36. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






37. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






38. Planning - Controlling - Leading - Organizing






39. Temporary allocation of personnel and resources for the accomplishment of a specific objective






40. Assumes that the manager will operate an make decisions based on the best economic interest of the company






41. To bring into accord with reason or cause something to seem reasonable






42. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






43. When a company or organization does the bare minimum required to meet a requirement or responsibility






44. Control that allows managers to anticipate problems before they arise






45. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






46. Group performance is dependent upon the interaction between leadership style and situational favorableness

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47. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






48. Fundamental values of right and wrong






49. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






50. There are no predefined criteria or priorities. Instead they are set by the group when making the decision