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Test your basic knowledge |
CLEP Principles Of Management
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Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The number of subordinates who report directly to a manager
business process re-engineering
authoritarianism
Proaction reaction
span of control
2. To bring into accord with reason or cause something to seem reasonable
business process re-engineering
Stages of Groups
Rationalizing
gantt chart
3. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
Three components of Expectancy theory
single use plan
projection
benchmarking
4. Different people have different needs based on their early childhood experiences.
5. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
stages of conflict
Expectancy theory
benchmarking
6. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
hawthorne studies
polycentric approach
referent power
zeitgeist
7. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
geocentric approach
organizing function
Theory y
Stages of Groups
8. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
strategic plan
Fundamental Attribution Error
decentralization
Reaction reaction
9. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
Expectancy theory
core functions of management
defense reaction
10. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Theory X
rewards power
loop control
overhead
11. Using computers and telecommunications equipment to perform work from home or another remote location
feedforward control
ethics
telecommuting
institutional power (as defined by McClelland)
12. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
Frederick Taylor
stages of conflict
maslow
staffing function
13. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
hawthorne studies
Fundamental Attribution Error
ethics
PERT system (Program Evaluation and Review Technique
14. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
nominal group technique
projection
standing plan
leadership grids
15. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
authoritarianism
concurrent control
zeitgeist
ethnocentric approach
16. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
Alderfer's ERG theory
Three components of Expectancy theory
Economic Order Quality (EOQ)
abilene paradox
17. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
decentralization
ethics
authoritarianism
kanban system
18. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
selective perception
zeitgeist
feedback control
gantt chart
19. Fundamental values of right and wrong
Herzberg's Two Factor Theory
morals
Classical Approach to decision making
Fundamental Attribution Error
20. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
strategic plan
Proaction reaction
short-term plan
Alderfer's ERG theory
21. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
supply chain management
hierarchy of needs
strategic plan
concurrent control
22. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
organizing function
Proaction reaction
rewards power
authoritarianism
23. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
valence
strategic plan
self-serving bias
24. Control that allows managers to anticipate problems before they arise
stages of conflict
supply chain management
morals
feedforward control
25. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
telecommuting
Reaction reaction
fundamental attribution error
controlling function
26. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
hawthorne studies
coercive power
telecommuting
transformational leadership
27. Provides managment with detailed implementation guidance based on stratgy to help with objectives
operating plan
Enterprise resource planning
gantt chart
Proaction reaction
28. Assumes that the manager will operate an make decisions based on the best economic interest of the company
short-term plan
Pygmalion effect
nominal group technique
Classical Approach to decision making
29. Temporary allocation of personnel and resources for the accomplishment of a specific objective
ethics
task force
coercive power
legitimate power
30. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
control system
political model of decision making
people oriented leadership
transformational leadership
31. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Fiedler's contingency theory
Administrative Model of decision making
Fundamental Attribution Error
Pygmalion effect
32. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
charismatic leadership
stages of conflict
Classical Approach to decision making
control system
33. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
organizing function
Reaction reaction
strategic plan
abilene paradox
34. Average Return per user
ARPU
coercive power
selective perception
stages of conflict
35. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
36. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
coercive power
referent power
Theory X
37. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
informal leadership
political model of decision making
single use plan
PERT system (Program Evaluation and Review Technique
38. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
hawthorne studies
maslow
Decision Making Process
leadership grids
39. A mechanism for gathering information about performance deficiencies after they occur
transformational leadership
feedback control
Economic Order Quality (EOQ)
informal leadership
40. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
organizing function
hawthorne studies
Cohesive Groups
business process re-engineering
41. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Herzberg's Two Factor Theory
nominal group technique
zeitgeist
ethnocentric approach
42. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
Theory y
PERT system (Program Evaluation and Review Technique
business process re-engineering
self-serving bias
43. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
core functions of management
specific plan
transformational leadership
kanban system
44. A plan that provides benefits for a limited amount of time - usually 6 months or less
control system
self-serving bias
stages of conflict
short-term plan
45. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Scientific Management
Economic Order Quality (EOQ)
concurrent control
loop control
46. Power derived through advanced knowledge or experience in a particular subject.
ethics
expert power
kanban system
Reaction reaction
47. Planning - Controlling - Leading - Organizing
Pygmalion effect
core functions of management
projection
task force
48. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
Classical Approach to decision making
Three components of Expectancy theory
charismatic leadership
49. The tendency to assign internal attributes to successes and external factors to failures.
Decision Making Process
self-serving bias
feedforward control
benchmarking
50. Power derived through one's position - such as a police officer or elected official.
legitimate power
polycentric approach
feedforward control
political model of decision making