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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
hierarchy of needs
organizing function
hawthorne studies
standing plan
2. Motivation based on ideas of right and wrong
authoritarianism
Economic Order Quality (EOQ)
ethics
ARPU
3. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
ARPU
transactional leadership
control system
staffing function
4. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
Fiedler's contingency theory
strategic plan
Administrative Model of decision making
5. When a company or organization does the bare minimum required to meet a requirement or responsibility
Rationalizing
operating plan
defense reaction
telecommuting
6. The ability to use influence to achieve results
institutional power (as defined by McClelland)
Administrative Model of decision making
rewards power
coercive power
7. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
defense reaction
Alderfer's ERG theory
authoritarianism
benchmarking
8. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
concurrent control
ethnocentric approach
transactional leadership
9. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
nominal group technique
standing plan
Stages of Groups
specific plan
10. Group performance is dependent upon the interaction between leadership style and situational favorableness
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11. Assumes that the manager will operate an make decisions based on the best economic interest of the company
supply chain management
Classical Approach to decision making
Economic Order Quality (EOQ)
operating plan
12. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
valence
transformational leadership
kanban system
overhead
13. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
feedback control
Expectancy theory
transformational leadership
geocentric approach
14. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
nominal group technique
defense reaction
concurrent control
leading function
15. Total fixed cost
Theory X
overhead
leadership grids
coercive power
16. Forming - Storming - Norming - Performing
task force
Classical Approach to decision making
McCelland's Acquired Need theory
Stages of Groups
17. Choosing an option that is acceptable - although not necessarily the best or perfect.
Theory X
grapevine
maslow
satisficing
18. Tests ending condition in middle of loop
transformational leadership
grapevine
satisficing
loop control
19. Different people have different needs based on their early childhood experiences.
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20. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
legitimate power
Fundamental Attribution Error
rewards power
satisficing
21. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
task force
Proaction reaction
hawthorne studies
Theory X
22. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
telecommuting
grapevine
Cohesive Groups
kanban system
23. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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24. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
planning function
authoritarianism
nominal group technique
fundamental attribution error
25. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Stages of Groups
Expectancy theory
Enterprise resource planning
projection
26. Hierarchy of needs
maslow
feedback control
Decision Making Process
standing plan
27. The tendency to assign internal attributes to successes and external factors to failures.
transactional leadership
ARPU
Enterprise resource planning
self-serving bias
28. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
McCelland's Acquired Need theory
Administrative Model of decision making
strategic plan
specific plan
29. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
transactional leadership
supply chain management
benchmarking
Theory y
30. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
geocentric approach
fundamental attribution error
maslow
Three components of Expectancy theory
31. Using computers and telecommunications equipment to perform work from home or another remote location
fundamental attribution error
controlling function
telecommuting
Three components of Expectancy theory
32. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
transactional leadership
Pygmalion effect
supply chain management
33. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
planning function
Economic Order Quality (EOQ)
abilene paradox
Pygmalion effect
34. Fundamental values of right and wrong
ARPU
gantt chart
morals
planning function
35. To bring into accord with reason or cause something to seem reasonable
PERT system (Program Evaluation and Review Technique
ethnocentric approach
self-serving bias
Rationalizing
36. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
ethics
fundamental attribution error
legitimate power
Administrative Model of decision making
37. The number of subordinates who report directly to a manager
telecommuting
coercive power
span of control
Classical Approach to decision making
38. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
decentralization
charismatic leadership
Decision Making Process
nominal group technique
39. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
PERT system (Program Evaluation and Review Technique
political model of decision making
business process re-engineering
coercive power
40. Groups in which the members are attached to each other and act as one unit
Theory X
short-term plan
Cohesive Groups
institutional power (as defined by McClelland)
41. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
institutional power (as defined by McClelland)
Theory y
Fundamental Attribution Error
self-serving bias
42. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
fundamental attribution error
Fiedler's contingency theory
people oriented leadership
strategic plan
43. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
satisficing
Enterprise resource planning
control system
planning function
44. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Frederick Taylor
single use plan
institutional power (as defined by McClelland)
ethics
45. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
people oriented leadership
abilene paradox
controlling function
leadership grids
46. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
maslow
Theory X
rewards power
grapevine
47. Power derived through advanced knowledge or experience in a particular subject.
coercive power
expert power
telecommuting
Three components of Expectancy theory
48. A mechanism for gathering information about performance deficiencies after they occur
ARPU
self-serving bias
transformational leadership
feedback control
49. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
ethnocentric approach
staffing function
kanban system
50. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
controlling function
geocentric approach
referent power
grapevine