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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Different people have different needs based on their early childhood experiences.

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2. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






3. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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4. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






5. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






6. Fundamental values of right and wrong






7. A mechanism for gathering information about performance deficiencies after they occur






8. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






9. Motivation based on ideas of right and wrong






10. A simple bar chart that depicts project tasks against a calendar






11. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






12. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






13. Forming - Storming - Norming - Performing






14. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






15. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






16. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






17. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






18. Hierarchy of needs






19. Control that allows managers to anticipate problems before they arise






20. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






21. Choosing an option that is acceptable - although not necessarily the best or perfect.






22. To bring into accord with reason or cause something to seem reasonable






23. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






24. Total fixed cost






25. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






26. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






27. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






28. A plan that provides benefits for a limited amount of time - usually 6 months or less






29. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






30. When a company or organization does the bare minimum required to meet a requirement or responsibility






31. Planning - Controlling - Leading - Organizing






32. Provides managment with detailed implementation guidance based on stratgy to help with objectives






33. The tendency to assign internal attributes to successes and external factors to failures.






34. The management function that energizes people to contribute their best individually and in cooperation with other people






35. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






36. Temporary allocation of personnel and resources for the accomplishment of a specific objective






37. Motivation has two factors: satisfiers and dis-satisfiers.

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38. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






39. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






40. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






41. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






42. Groups in which the members are attached to each other and act as one unit






43. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






44. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






45. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






46. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






47. Group performance is dependent upon the interaction between leadership style and situational favorableness

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48. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






49. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






50. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area







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