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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






2. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






3. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






4. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






5. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






6. Power derived through advanced knowledge or experience in a particular subject.






7. Using computers and telecommunications equipment to perform work from home or another remote location






8. Forming - Storming - Norming - Performing






9. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






10. A mechanism for gathering information about performance deficiencies after they occur






11. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






12. Tests ending condition in middle of loop






13. The ability to use influence to achieve results






14. To bring into accord with reason or cause something to seem reasonable






15. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






16. The value or importance an individual places on a reward






17. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






18. Provides managment with detailed implementation guidance based on stratgy to help with objectives






19. Power derived through one's position - such as a police officer or elected official.






20. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






21. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






22. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






23. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






24. A plan that provides benefits for a limited amount of time - usually 6 months or less






25. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






26. Average Return per user






27. Different people have different needs based on their early childhood experiences.

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28. Motivation has two factors: satisfiers and dis-satisfiers.

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29. When a company or organization does the bare minimum required to meet a requirement or responsibility






30. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






31. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






32. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






33. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






34. Assumes that the manager will operate an make decisions based on the best economic interest of the company






35. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






36. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






37. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






38. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






39. When a company or organization responds to a requirement or responsibility by fighting against it.






40. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






41. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






42. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






43. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






44. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






45. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






46. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






47. The management function that energizes people to contribute their best individually and in cooperation with other people






48. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






49. Total fixed cost






50. Control that allows managers to anticipate problems before they arise