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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Assumes that the manager will operate an make decisions based on the best economic interest of the company






2. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






3. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






4. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






5. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






6. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






7. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






8. The management function that energizes people to contribute their best individually and in cooperation with other people






9. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






10. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






11. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






12. Planning - Controlling - Leading - Organizing






13. Tests ending condition in middle of loop






14. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






15. The number of subordinates who report directly to a manager






16. The ability to use influence to achieve results






17. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






18. Average Return per user






19. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






20. Power derived through one's position - such as a police officer or elected official.






21. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






22. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






23. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






24. Motivation based on ideas of right and wrong






25. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






26. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






27. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






28. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






29. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






30. Control that allows managers to anticipate problems before they arise






31. Power derived through advanced knowledge or experience in a particular subject.






32. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






33. Motivation has two factors: satisfiers and dis-satisfiers.

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34. The tendency to assign internal attributes to successes and external factors to failures.






35. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






36. A mechanism for gathering information about performance deficiencies after they occur






37. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






38. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






39. Hierarchy of needs






40. Choosing an option that is acceptable - although not necessarily the best or perfect.






41. A plan that provides benefits for a limited amount of time - usually 6 months or less






42. Using computers and telecommunications equipment to perform work from home or another remote location






43. Fundamental values of right and wrong






44. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






45. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






46. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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47. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






48. When a company or organization responds to a requirement or responsibility by fighting against it.






49. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






50. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.