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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
projection
rewards power
referent power
2. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
leadership grids
grapevine
feedforward control
Expectancy theory
3. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
zeitgeist
charismatic leadership
valence
4. Power derived through advanced knowledge or experience in a particular subject.
strategic plan
Theory X
expert power
Expectancy theory
5. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
McCelland's Acquired Need theory
leadership grids
Scientific Management
staffing function
6. Total fixed cost
overhead
nominal group technique
selective perception
span of control
7. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
Pygmalion effect
stages of conflict
maslow
8. Power derived through one's position - such as a police officer or elected official.
operating plan
Classical Approach to decision making
Fiedler's contingency theory
legitimate power
9. When a company or organization does the bare minimum required to meet a requirement or responsibility
transactional leadership
ethics
strategic plan
defense reaction
10. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
leadership grids
abilene paradox
hawthorne studies
referent power
11. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
Economic Order Quality (EOQ)
controlling function
ARPU
12. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
satisficing
rewards power
stages of conflict
Proaction reaction
13. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
feedback control
strategic plan
ethics
Theory y
14. The value or importance an individual places on a reward
Alderfer's ERG theory
Economic Order Quality (EOQ)
valence
organizing function
15. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
leading function
short-term plan
selective perception
business process re-engineering
16. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
business process re-engineering
hawthorne studies
transactional leadership
17. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
coercive power
Expectancy theory
standing plan
strategic plan
18. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Cohesive Groups
transformational leadership
rewards power
controlling function
19. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
controlling function
hierarchy of needs
gantt chart
strategic plan
20. Fundamental values of right and wrong
ethics
satisficing
controlling function
morals
21. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
task force
kanban system
strategic plan
decentralization
22. Temporary allocation of personnel and resources for the accomplishment of a specific objective
Three components of Expectancy theory
coercive power
task force
Stages of Groups
23. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
overhead
Enterprise resource planning
Economic Order Quality (EOQ)
planning function
24. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
polycentric approach
transformational leadership
Proaction reaction
ethics
25. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Theory X
Proaction reaction
gantt chart
referent power
26. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
Classical Approach to decision making
leadership grids
Administrative Model of decision making
planning function
27. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
Administrative Model of decision making
rewards power
ethics
28. When a company or organization responds to a requirement or responsibility by fighting against it.
Classical Approach to decision making
leadership grids
transactional leadership
Reaction reaction
29. Motivation based on ideas of right and wrong
authoritarianism
decentralization
ethics
kanban system
30. Someone does not have 'official' authority but is recognized as a leader by the group
zeitgeist
fundamental attribution error
Alderfer's ERG theory
informal leadership
31. To bring into accord with reason or cause something to seem reasonable
Rationalizing
supply chain management
short-term plan
people oriented leadership
32. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
Theory X
organizing function
ethnocentric approach
specific plan
33. Tests ending condition in middle of loop
organizing function
control system
loop control
benchmarking
34. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
abilene paradox
ethnocentric approach
geocentric approach
PERT system (Program Evaluation and Review Technique
35. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Fundamental Attribution Error
Reaction reaction
single use plan
Enterprise resource planning
36. A simple bar chart that depicts project tasks against a calendar
span of control
defense reaction
gantt chart
Rationalizing
37. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Fundamental Attribution Error
ethnocentric approach
Three components of Expectancy theory
Enterprise resource planning
38. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
controlling function
grapevine
people oriented leadership
Theory y
39. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
controlling function
supply chain management
Proaction reaction
people oriented leadership
40. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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41. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
political model of decision making
Scientific Management
Theory X
authoritarianism
42. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
transactional leadership
supply chain management
institutional power (as defined by McClelland)
planning function
43. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
leadership grids
stages of conflict
defense reaction
44. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
polycentric approach
Enterprise resource planning
coercive power
morals
45. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Administrative Model of decision making
geocentric approach
authoritarianism
satisficing
46. Forming - Storming - Norming - Performing
leadership grids
people oriented leadership
Stages of Groups
institutional power (as defined by McClelland)
47. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
referent power
ethnocentric approach
hierarchy of needs
nominal group technique
48. A plan that provides benefits for a limited amount of time - usually 6 months or less
Scientific Management
authoritarianism
short-term plan
Fundamental Attribution Error
49. The ability to use influence to achieve results
people oriented leadership
institutional power (as defined by McClelland)
controlling function
Proaction reaction
50. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
geocentric approach
ethnocentric approach
charismatic leadership
feedback control