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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provides managment with detailed implementation guidance based on stratgy to help with objectives
ethics
operating plan
selective perception
ethnocentric approach
2. When a company or organization responds to a requirement or responsibility by fighting against it.
Reaction reaction
transactional leadership
organizing function
Stages of Groups
3. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Theory X
ARPU
strategic plan
self-serving bias
4. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
strategic plan
Stages of Groups
Theory X
5. The tendency to assign internal attributes to successes and external factors to failures.
polycentric approach
short-term plan
self-serving bias
legitimate power
6. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
telecommuting
referent power
self-serving bias
maslow
7. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
authoritarianism
Classical Approach to decision making
span of control
controlling function
8. Different people have different needs based on their early childhood experiences.
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9. Fundamental values of right and wrong
business process re-engineering
morals
staffing function
valence
10. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
informal leadership
Fundamental Attribution Error
Expectancy theory
legitimate power
11. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Theory X
Expectancy theory
nominal group technique
task force
12. Choosing an option that is acceptable - although not necessarily the best or perfect.
satisficing
projection
decentralization
informal leadership
13. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
Economic Order Quality (EOQ)
Frederick Taylor
coercive power
14. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
ARPU
polycentric approach
nominal group technique
geocentric approach
15. Temporary allocation of personnel and resources for the accomplishment of a specific objective
McCelland's Acquired Need theory
task force
Rationalizing
Herzberg's Two Factor Theory
16. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
benchmarking
charismatic leadership
selective perception
strategic plan
17. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
concurrent control
abilene paradox
Decision Making Process
people oriented leadership
18. Motivation based on ideas of right and wrong
rewards power
Economic Order Quality (EOQ)
ethics
maslow
19. A plan that provides benefits for a limited amount of time - usually 6 months or less
span of control
short-term plan
specific plan
core functions of management
20. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Theory y
political model of decision making
overhead
Reaction reaction
21. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
leading function
Rationalizing
Decision Making Process
transformational leadership
22. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
fundamental attribution error
defense reaction
Alderfer's ERG theory
informal leadership
23. A simple bar chart that depicts project tasks against a calendar
gantt chart
telecommuting
Economic Order Quality (EOQ)
business process re-engineering
24. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
Stages of Groups
transactional leadership
overhead
25. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
supply chain management
Alderfer's ERG theory
telecommuting
valence
26. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
coercive power
institutional power (as defined by McClelland)
Cohesive Groups
27. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
operating plan
McCelland's Acquired Need theory
hierarchy of needs
Economic Order Quality (EOQ)
28. The number of subordinates who report directly to a manager
controlling function
span of control
morals
leadership grids
29. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
ARPU
authoritarianism
Theory X
polycentric approach
30. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
Herzberg's Two Factor Theory
staffing function
Reaction reaction
overhead
31. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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32. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
transactional leadership
loop control
zeitgeist
33. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
single use plan
self-serving bias
rewards power
Theory y
34. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
nominal group technique
Enterprise resource planning
Herzberg's Two Factor Theory
hawthorne studies
35. Someone does not have 'official' authority but is recognized as a leader by the group
informal leadership
planning function
ethics
charismatic leadership
36. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
Theory X
hierarchy of needs
ethics
selective perception
37. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Economic Order Quality (EOQ)
business process re-engineering
core functions of management
controlling function
38. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
projection
specific plan
loop control
Three components of Expectancy theory
39. Hierarchy of needs
overhead
feedback control
maslow
expert power
40. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
nominal group technique
single use plan
ARPU
Alderfer's ERG theory
41. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
referent power
control system
telecommuting
abilene paradox
42. Group performance is dependent upon the interaction between leadership style and situational favorableness
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43. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
political model of decision making
zeitgeist
coercive power
satisficing
44. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
concurrent control
telecommuting
PERT system (Program Evaluation and Review Technique
referent power
45. To bring into accord with reason or cause something to seem reasonable
ethics
leading function
hawthorne studies
Rationalizing
46. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
Expectancy theory
ethics
business process re-engineering
Reaction reaction
47. The value or importance an individual places on a reward
short-term plan
valence
informal leadership
overhead
48. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Pygmalion effect
zeitgeist
authoritarianism
Reaction reaction
49. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
McCelland's Acquired Need theory
polycentric approach
kanban system
core functions of management
50. Total fixed cost
planning function
overhead
loop control
abilene paradox