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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Average Return per user






2. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






3. The number of subordinates who report directly to a manager






4. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






5. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






6. The tendency to assign internal attributes to successes and external factors to failures.






7. When a company or organization responds to a requirement or responsibility by fighting against it.






8. Temporary allocation of personnel and resources for the accomplishment of a specific objective






9. Power derived through advanced knowledge or experience in a particular subject.






10. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






11. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






12. To bring into accord with reason or cause something to seem reasonable






13. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






14. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






15. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






16. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






17. Total fixed cost






18. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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19. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






20. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






21. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






22. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






23. Group performance is dependent upon the interaction between leadership style and situational favorableness

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24. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






25. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






26. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






27. A simple bar chart that depicts project tasks against a calendar






28. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






29. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






30. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






31. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






32. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






33. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






34. Using computers and telecommunications equipment to perform work from home or another remote location






35. Tests ending condition in middle of loop






36. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






37. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






38. Forming - Storming - Norming - Performing






39. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






40. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






41. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






42. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






43. A plan that provides benefits for a limited amount of time - usually 6 months or less






44. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






45. Motivation based on ideas of right and wrong






46. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






47. Motivation has two factors: satisfiers and dis-satisfiers.

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48. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






49. The value or importance an individual places on a reward






50. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress