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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






2. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






3. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






4. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






5. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






6. Power derived through one's position - such as a police officer or elected official.






7. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






8. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






9. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






10. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






11. Temporary allocation of personnel and resources for the accomplishment of a specific objective






12. A mechanism for gathering information about performance deficiencies after they occur






13. Someone does not have 'official' authority but is recognized as a leader by the group






14. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






15. When a company or organization does the bare minimum required to meet a requirement or responsibility






16. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






17. Planning - Controlling - Leading - Organizing






18. Hierarchy of needs






19. Motivation has two factors: satisfiers and dis-satisfiers.

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20. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






21. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






22. Power derived through advanced knowledge or experience in a particular subject.






23. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






24. A simple bar chart that depicts project tasks against a calendar






25. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






26. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






27. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






28. Control that allows managers to anticipate problems before they arise






29. Average Return per user






30. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






31. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






32. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






33. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






34. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






35. Using computers and telecommunications equipment to perform work from home or another remote location






36. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






37. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






38. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






39. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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40. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






41. Tests ending condition in middle of loop






42. Forming - Storming - Norming - Performing






43. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






44. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






45. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






46. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






47. Total fixed cost






48. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






49. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






50. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'