SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to use influence to achieve results
institutional power (as defined by McClelland)
PERT system (Program Evaluation and Review Technique
task force
organizing function
2. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
stages of conflict
benchmarking
PERT system (Program Evaluation and Review Technique
kanban system
3. Using computers and telecommunications equipment to perform work from home or another remote location
coercive power
telecommuting
people oriented leadership
Alderfer's ERG theory
4. The value or importance an individual places on a reward
feedforward control
valence
overhead
hawthorne studies
5. Groups in which the members are attached to each other and act as one unit
Cohesive Groups
charismatic leadership
supply chain management
maslow
6. Power derived through advanced knowledge or experience in a particular subject.
Frederick Taylor
stages of conflict
expert power
satisficing
7. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
projection
PERT system (Program Evaluation and Review Technique
organizing function
legitimate power
8. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Expectancy theory
rewards power
fundamental attribution error
concurrent control
9. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
PERT system (Program Evaluation and Review Technique
fundamental attribution error
control system
Fiedler's contingency theory
10. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
control system
authoritarianism
morals
coercive power
11. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
Reaction reaction
transformational leadership
Theory X
selective perception
12. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
strategic plan
Enterprise resource planning
stages of conflict
benchmarking
13. A mechanism for gathering information about performance deficiencies after they occur
feedback control
strategic plan
projection
Theory X
14. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
staffing function
Administrative Model of decision making
Theory y
transformational leadership
15. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Administrative Model of decision making
Expectancy theory
Fiedler's contingency theory
Fundamental Attribution Error
16. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
polycentric approach
Frederick Taylor
nominal group technique
Theory y
17. Motivation has two factors: satisfiers and dis-satisfiers.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
18. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
McCelland's Acquired Need theory
projection
specific plan
Scientific Management
19. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
Alderfer's ERG theory
ARPU
strategic plan
Theory y
20. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
PERT system (Program Evaluation and Review Technique
selective perception
loop control
task force
21. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
controlling function
ARPU
people oriented leadership
supply chain management
22. Different people have different needs based on their early childhood experiences.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
23. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
grapevine
Pygmalion effect
hawthorne studies
selective perception
24. Hierarchy of needs
Cohesive Groups
core functions of management
charismatic leadership
maslow
25. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
hierarchy of needs
span of control
authoritarianism
single use plan
26. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
McCelland's Acquired Need theory
Decision Making Process
selective perception
expert power
27. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
stages of conflict
geocentric approach
fundamental attribution error
business process re-engineering
28. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
short-term plan
hawthorne studies
Expectancy theory
gantt chart
29. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
people oriented leadership
zeitgeist
short-term plan
satisficing
30. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
Scientific Management
geocentric approach
operating plan
transactional leadership
31. Average Return per user
zeitgeist
decentralization
geocentric approach
ARPU
32. Group performance is dependent upon the interaction between leadership style and situational favorableness
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
33. Planning - Controlling - Leading - Organizing
Reaction reaction
specific plan
core functions of management
organizing function
34. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
morals
polycentric approach
overhead
short-term plan
35. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
ethnocentric approach
maslow
planning function
single use plan
36. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
Fiedler's contingency theory
Economic Order Quality (EOQ)
charismatic leadership
geocentric approach
37. Temporary allocation of personnel and resources for the accomplishment of a specific objective
task force
planning function
ethics
Alderfer's ERG theory
38. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
ethnocentric approach
Enterprise resource planning
PERT system (Program Evaluation and Review Technique
39. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
ethics
Economic Order Quality (EOQ)
single use plan
Classical Approach to decision making
40. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Decision Making Process
people oriented leadership
institutional power (as defined by McClelland)
Rationalizing
41. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Proaction reaction
staffing function
feedback control
satisficing
42. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
institutional power (as defined by McClelland)
legitimate power
Scientific Management
abilene paradox
43. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Scientific Management
Frederick Taylor
control system
Enterprise resource planning
44. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
span of control
controlling function
projection
45. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
Frederick Taylor
Pygmalion effect
standing plan
coercive power
46. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
Fundamental Attribution Error
geocentric approach
organizing function
referent power
47. Choosing an option that is acceptable - although not necessarily the best or perfect.
people oriented leadership
Cohesive Groups
satisficing
transactional leadership
48. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
political model of decision making
loop control
Pygmalion effect
transactional leadership
49. Power derived through one's position - such as a police officer or elected official.
Economic Order Quality (EOQ)
Three components of Expectancy theory
legitimate power
polycentric approach
50. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
Stages of Groups
span of control
ethnocentric approach
Three components of Expectancy theory