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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Planning - Controlling - Leading - Organizing






2. Motivation based on ideas of right and wrong






3. Different people have different needs based on their early childhood experiences.


4. Groups in which the members are attached to each other and act as one unit






5. A simple bar chart that depicts project tasks against a calendar






6. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


7. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






8. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






9. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






10. Fundamental values of right and wrong






11. Assumes that the manager will operate an make decisions based on the best economic interest of the company






12. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






13. The tendency to assign internal attributes to successes and external factors to failures.






14. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






15. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






16. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






17. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






18. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






19. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






20. The ability to use influence to achieve results






21. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






22. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






23. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






24. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






25. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






26. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






27. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






28. Average Return per user






29. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






30. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






31. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






32. When a company or organization responds to a requirement or responsibility by fighting against it.






33. Hierarchy of needs






34. Power derived through one's position - such as a police officer or elected official.






35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






36. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






37. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






38. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






39. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






40. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






41. Choosing an option that is acceptable - although not necessarily the best or perfect.






42. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






43. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






44. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






45. Control that allows managers to anticipate problems before they arise






46. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






47. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






48. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






49. Someone does not have 'official' authority but is recognized as a leader by the group






50. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job