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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






2. Power derived through advanced knowledge or experience in a particular subject.






3. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






4. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






5. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






6. Someone does not have 'official' authority but is recognized as a leader by the group






7. When a company or organization responds to a requirement or responsibility by fighting against it.






8. A plan that provides benefits for a limited amount of time - usually 6 months or less






9. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






10. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






11. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






12. Different people have different needs based on their early childhood experiences.

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13. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






14. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






15. To bring into accord with reason or cause something to seem reasonable






16. The ability to use influence to achieve results






17. When a company or organization does the bare minimum required to meet a requirement or responsibility






18. Fundamental values of right and wrong






19. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






20. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






21. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






22. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






23. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






24. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






25. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






26. Choosing an option that is acceptable - although not necessarily the best or perfect.






27. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






28. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






29. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






30. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






31. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






32. Motivation has two factors: satisfiers and dis-satisfiers.

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33. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






34. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






35. Motivation based on ideas of right and wrong






36. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






37. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






38. The value or importance an individual places on a reward






39. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






40. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






41. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






42. Total fixed cost






43. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






44. Planning - Controlling - Leading - Organizing






45. Provides managment with detailed implementation guidance based on stratgy to help with objectives






46. Using computers and telecommunications equipment to perform work from home or another remote location






47. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






48. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






49. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






50. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.







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