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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provides managment with detailed implementation guidance based on stratgy to help with objectives






2. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






3. Motivation has two factors: satisfiers and dis-satisfiers.

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4. The tendency to assign internal attributes to successes and external factors to failures.






5. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






6. A plan that provides benefits for a limited amount of time - usually 6 months or less






7. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






8. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






9. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






10. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






11. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






12. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






13. Hierarchy of needs






14. Assumes that the manager will operate an make decisions based on the best economic interest of the company






15. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






16. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






17. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






18. Total fixed cost






19. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






20. To bring into accord with reason or cause something to seem reasonable






21. Power derived through advanced knowledge or experience in a particular subject.






22. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






23. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






24. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






25. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






26. The ability to use influence to achieve results






27. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






28. The number of subordinates who report directly to a manager






29. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






30. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






31. Average Return per user






32. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






33. Groups in which the members are attached to each other and act as one unit






34. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






35. Choosing an option that is acceptable - although not necessarily the best or perfect.






36. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






37. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






38. Different people have different needs based on their early childhood experiences.

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39. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






40. Control that allows managers to anticipate problems before they arise






41. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






42. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






43. Motivation based on ideas of right and wrong






44. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






45. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






46. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






47. Forming - Storming - Norming - Performing






48. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






49. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






50. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants







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