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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
decentralization
staffing function
charismatic leadership
abilene paradox
2. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
authoritarianism
PERT system (Program Evaluation and Review Technique
telecommuting
institutional power (as defined by McClelland)
3. Groups in which the members are attached to each other and act as one unit
ethnocentric approach
Rationalizing
Cohesive Groups
projection
4. Motivation has two factors: satisfiers and dis-satisfiers.
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5. A simple bar chart that depicts project tasks against a calendar
people oriented leadership
Alderfer's ERG theory
gantt chart
control system
6. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
Rationalizing
charismatic leadership
core functions of management
Decision Making Process
7. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Expectancy theory
projection
morals
feedback control
8. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
grapevine
control system
geocentric approach
Theory y
9. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
nominal group technique
kanban system
Pygmalion effect
10. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
Theory X
selective perception
organizing function
referent power
11. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
polycentric approach
staffing function
telecommuting
Herzberg's Two Factor Theory
12. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
Scientific Management
projection
Reaction reaction
Stages of Groups
13. The number of subordinates who report directly to a manager
specific plan
informal leadership
overhead
span of control
14. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
kanban system
self-serving bias
standing plan
concurrent control
15. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
Frederick Taylor
core functions of management
fundamental attribution error
short-term plan
16. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Administrative Model of decision making
ethnocentric approach
ARPU
Three components of Expectancy theory
17. Group performance is dependent upon the interaction between leadership style and situational favorableness
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18. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
concurrent control
ethnocentric approach
gantt chart
supply chain management
19. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Enterprise resource planning
Classical Approach to decision making
Theory y
short-term plan
20. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
decentralization
fundamental attribution error
gantt chart
geocentric approach
21. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
control system
institutional power (as defined by McClelland)
supply chain management
kanban system
22. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
people oriented leadership
overhead
transformational leadership
charismatic leadership
23. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
referent power
Pygmalion effect
people oriented leadership
Alderfer's ERG theory
24. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
authoritarianism
controlling function
informal leadership
Cohesive Groups
25. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
charismatic leadership
rewards power
business process re-engineering
concurrent control
26. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
political model of decision making
projection
expert power
geocentric approach
27. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
coercive power
Theory y
staffing function
Pygmalion effect
28. Choosing an option that is acceptable - although not necessarily the best or perfect.
loop control
satisficing
overhead
ethics
29. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Proaction reaction
kanban system
Frederick Taylor
gantt chart
30. To bring into accord with reason or cause something to seem reasonable
Rationalizing
telecommuting
Economic Order Quality (EOQ)
political model of decision making
31. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
business process re-engineering
grapevine
self-serving bias
Reaction reaction
32. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
hawthorne studies
rewards power
zeitgeist
organizing function
33. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Fundamental Attribution Error
business process re-engineering
staffing function
Scientific Management
34. Fundamental values of right and wrong
morals
transactional leadership
fundamental attribution error
Rationalizing
35. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements
abilene paradox
overhead
benchmarking
span of control
36. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
zeitgeist
valence
Pygmalion effect
Reaction reaction
37. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS
people oriented leadership
feedback control
legitimate power
strategic plan
38. Control that allows managers to anticipate problems before they arise
feedforward control
Theory X
Proaction reaction
political model of decision making
39. The tendency to assign internal attributes to successes and external factors to failures.
defense reaction
self-serving bias
organizing function
satisficing
40. Using computers and telecommunications equipment to perform work from home or another remote location
benchmarking
telecommuting
maslow
span of control
41. Provides managment with detailed implementation guidance based on stratgy to help with objectives
geocentric approach
supply chain management
Fiedler's contingency theory
operating plan
42. A mechanism for gathering information about performance deficiencies after they occur
selective perception
telecommuting
supply chain management
feedback control
43. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
Cohesive Groups
controlling function
specific plan
informal leadership
44. Different people have different needs based on their early childhood experiences.
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45. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
transformational leadership
coercive power
leadership grids
fundamental attribution error
46. A plan that provides benefits for a limited amount of time - usually 6 months or less
McCelland's Acquired Need theory
people oriented leadership
coercive power
short-term plan
47. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
control system
concurrent control
Administrative Model of decision making
organizing function
48. When a company or organization responds to a requirement or responsibility by fighting against it.
Theory y
Reaction reaction
feedforward control
strategic plan
49. Power derived through advanced knowledge or experience in a particular subject.
single use plan
expert power
standing plan
transformational leadership
50. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Theory y
Pygmalion effect
decentralization
legitimate power