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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Different people have different needs based on their early childhood experiences.


2. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






3. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






4. Motivation based on ideas of right and wrong






5. Control that allows managers to anticipate problems before they arise






6. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






7. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






8. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






9. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






10. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






11. Provides managment with detailed implementation guidance based on stratgy to help with objectives






12. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






13. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






14. When a company or organization does the bare minimum required to meet a requirement or responsibility






15. Group performance is dependent upon the interaction between leadership style and situational favorableness


16. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






17. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






18. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






19. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






20. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






21. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






22. Choosing an option that is acceptable - although not necessarily the best or perfect.






23. A simple bar chart that depicts project tasks against a calendar






24. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






25. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






26. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






27. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






28. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






29. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






30. A plan that provides benefits for a limited amount of time - usually 6 months or less






31. Motivation has two factors: satisfiers and dis-satisfiers.


32. Someone does not have 'official' authority but is recognized as a leader by the group






33. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






34. Groups in which the members are attached to each other and act as one unit






35. When a company or organization responds to a requirement or responsibility by fighting against it.






36. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






37. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






38. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






39. Average Return per user






40. Forming - Storming - Norming - Performing






41. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






42. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






43. Total fixed cost






44. The value or importance an individual places on a reward






45. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






46. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






47. Planning - Controlling - Leading - Organizing






48. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






49. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






50. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group