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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a company or organization does the bare minimum required to meet a requirement or responsibility






2. Planning - Controlling - Leading - Organizing






3. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






4. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






5. Groups in which the members are attached to each other and act as one unit






6. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






7. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






8. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






9. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






10. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






11. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






12. Using computers and telecommunications equipment to perform work from home or another remote location






13. Total fixed cost






14. Motivation has two factors: satisfiers and dis-satisfiers.

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15. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






16. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






17. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






18. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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19. A mechanism for gathering information about performance deficiencies after they occur






20. Temporary allocation of personnel and resources for the accomplishment of a specific objective






21. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






22. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






23. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






24. The tendency to assign internal attributes to successes and external factors to failures.






25. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






26. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






27. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






28. When a company or organization responds to a requirement or responsibility by fighting against it.






29. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






30. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






31. Forming - Storming - Norming - Performing






32. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






33. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






34. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






36. Motivation based on ideas of right and wrong






37. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






38. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






39. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






40. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






41. Tests ending condition in middle of loop






42. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






43. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






44. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






45. Control that allows managers to anticipate problems before they arise






46. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






47. The management function that energizes people to contribute their best individually and in cooperation with other people






48. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






49. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






50. To bring into accord with reason or cause something to seem reasonable