SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
benchmarking
Alderfer's ERG theory
standing plan
satisficing
2. Average Return per user
informal leadership
abilene paradox
ARPU
loop control
3. Using computers and telecommunications equipment to perform work from home or another remote location
standing plan
self-serving bias
telecommuting
expert power
4. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
satisficing
referent power
transformational leadership
feedforward control
5. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
political model of decision making
Theory X
valence
expert power
6. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
leadership grids
feedback control
Expectancy theory
polycentric approach
7. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
Fiedler's contingency theory
feedforward control
overhead
8. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
zeitgeist
stages of conflict
Classical Approach to decision making
leading function
9. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
hierarchy of needs
abilene paradox
Stages of Groups
operating plan
10. The ability to use influence to achieve results
Frederick Taylor
Pygmalion effect
institutional power (as defined by McClelland)
morals
11. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
political model of decision making
defense reaction
nominal group technique
12. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Economic Order Quality (EOQ)
valence
institutional power (as defined by McClelland)
business process re-engineering
13. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Frederick Taylor
rewards power
satisficing
Scientific Management
14. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Reaction reaction
gantt chart
Frederick Taylor
single use plan
15. Choosing an option that is acceptable - although not necessarily the best or perfect.
institutional power (as defined by McClelland)
satisficing
kanban system
gantt chart
16. Planning - Controlling - Leading - Organizing
expert power
informal leadership
core functions of management
operating plan
17. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
core functions of management
specific plan
polycentric approach
Cohesive Groups
18. Power derived through advanced knowledge or experience in a particular subject.
specific plan
Proaction reaction
Expectancy theory
expert power
19. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
selective perception
Proaction reaction
feedback control
PERT system (Program Evaluation and Review Technique
20. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
core functions of management
business process re-engineering
fundamental attribution error
projection
21. Motivation has two factors: satisfiers and dis-satisfiers.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
22. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
leadership grids
specific plan
feedback control
institutional power (as defined by McClelland)
23. When a company or organization does the bare minimum required to meet a requirement or responsibility
defense reaction
strategic plan
Frederick Taylor
referent power
24. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
transactional leadership
controlling function
loop control
Alderfer's ERG theory
25. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
zeitgeist
span of control
geocentric approach
transactional leadership
26. Forming - Storming - Norming - Performing
feedback control
Herzberg's Two Factor Theory
Stages of Groups
self-serving bias
27. Hierarchy of needs
Enterprise resource planning
political model of decision making
maslow
Alderfer's ERG theory
28. Control that allows managers to anticipate problems before they arise
organizing function
benchmarking
kanban system
feedforward control
29. When a company or organization responds to a requirement or responsibility by fighting against it.
kanban system
hierarchy of needs
Reaction reaction
strategic plan
30. A mechanism for gathering information about performance deficiencies after they occur
feedback control
operating plan
Stages of Groups
people oriented leadership
31. Power derived through one's position - such as a police officer or elected official.
core functions of management
decentralization
legitimate power
expert power
32. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
operating plan
gantt chart
feedforward control
business process re-engineering
33. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
expert power
Theory X
feedforward control
zeitgeist
34. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
core functions of management
hierarchy of needs
Expectancy theory
coercive power
35. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
specific plan
loop control
zeitgeist
supply chain management
36. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
business process re-engineering
Cohesive Groups
stages of conflict
charismatic leadership
37. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
coercive power
planning function
Decision Making Process
Cohesive Groups
38. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
control system
referent power
stages of conflict
Theory X
39. Different people have different needs based on their early childhood experiences.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
40. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
41. Group performance is dependent upon the interaction between leadership style and situational favorableness
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
42. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
satisficing
controlling function
Alderfer's ERG theory
selective perception
43. Temporary allocation of personnel and resources for the accomplishment of a specific objective
planning function
standing plan
hierarchy of needs
task force
44. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area
specific plan
morals
Rationalizing
single use plan
45. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
planning function
span of control
authoritarianism
selective perception
46. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
single use plan
controlling function
morals
leadership grids
47. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
institutional power (as defined by McClelland)
expert power
PERT system (Program Evaluation and Review Technique
Frederick Taylor
48. The number of subordinates who report directly to a manager
span of control
legitimate power
authoritarianism
short-term plan
49. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
rewards power
decentralization
gantt chart
Expectancy theory
50. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
stages of conflict
Scientific Management
PERT system (Program Evaluation and Review Technique
supply chain management