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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Control that allows managers to anticipate problems before they arise






2. The tendency to assign internal attributes to successes and external factors to failures.






3. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






4. Motivation has two factors: satisfiers and dis-satisfiers.

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5. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






6. Assumes that the manager will operate an make decisions based on the best economic interest of the company






7. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






8. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






9. The management function that energizes people to contribute their best individually and in cooperation with other people






10. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






11. To bring into accord with reason or cause something to seem reasonable






12. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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13. Fundamental values of right and wrong






14. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






15. The value or importance an individual places on a reward






16. Someone does not have 'official' authority but is recognized as a leader by the group






17. The number of subordinates who report directly to a manager






18. Hierarchy of needs






19. Different people have different needs based on their early childhood experiences.

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20. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






21. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






22. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






23. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






24. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






25. Choosing an option that is acceptable - although not necessarily the best or perfect.






26. Power derived through advanced knowledge or experience in a particular subject.






27. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






28. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






29. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






30. A plan that provides benefits for a limited amount of time - usually 6 months or less






31. Planning - Controlling - Leading - Organizing






32. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






33. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






34. When a company or organization does the bare minimum required to meet a requirement or responsibility






35. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






36. Group performance is dependent upon the interaction between leadership style and situational favorableness

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37. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






38. Using computers and telecommunications equipment to perform work from home or another remote location






39. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






40. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






41. Average Return per user






42. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






43. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






44. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






45. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






46. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






47. Forming - Storming - Norming - Performing






48. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






49. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






50. Temporary allocation of personnel and resources for the accomplishment of a specific objective