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Test your basic knowledge |
CLEP Principles Of Management
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Subjects
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clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using computers and telecommunications equipment to perform work from home or another remote location
span of control
telecommuting
leadership grids
Economic Order Quality (EOQ)
2. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior
fundamental attribution error
leadership grids
Theory X
informal leadership
3. The value or importance an individual places on a reward
stages of conflict
coercive power
valence
geocentric approach
4. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
Scientific Management
telecommuting
people oriented leadership
strategic plan
5. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
zeitgeist
control system
hierarchy of needs
6. When a company or organization does the bare minimum required to meet a requirement or responsibility
self-serving bias
defense reaction
Fundamental Attribution Error
Herzberg's Two Factor Theory
7. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
ARPU
referent power
organizing function
legitimate power
8. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
decentralization
telecommuting
Enterprise resource planning
Decision Making Process
9. Total fixed cost
transactional leadership
overhead
satisficing
core functions of management
10. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
McCelland's Acquired Need theory
Expectancy theory
Three components of Expectancy theory
rewards power
11. When a company or organization responds to a requirement or responsibility by fighting against it.
kanban system
Reaction reaction
maslow
McCelland's Acquired Need theory
12. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
transformational leadership
ARPU
Frederick Taylor
gantt chart
13. Fundamental values of right and wrong
Classical Approach to decision making
legitimate power
morals
short-term plan
14. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
operating plan
PERT system (Program Evaluation and Review Technique
Alderfer's ERG theory
abilene paradox
15. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Administrative Model of decision making
Proaction reaction
organizing function
political model of decision making
16. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
staffing function
business process re-engineering
projection
Theory y
17. Choosing an option that is acceptable - although not necessarily the best or perfect.
Scientific Management
feedback control
business process re-engineering
satisficing
18. Provides managment with detailed implementation guidance based on stratgy to help with objectives
control system
operating plan
Fundamental Attribution Error
valence
19. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
coercive power
Proaction reaction
ethnocentric approach
Scientific Management
20. The number of subordinates who report directly to a manager
span of control
ethnocentric approach
concurrent control
Frederick Taylor
21. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
transactional leadership
specific plan
overhead
22. Temporary allocation of personnel and resources for the accomplishment of a specific objective
task force
Reaction reaction
ethics
informal leadership
23. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
valence
overhead
fundamental attribution error
charismatic leadership
24. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
authoritarianism
planning function
operating plan
staffing function
25. Group performance is dependent upon the interaction between leadership style and situational favorableness
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26. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
Theory X
Economic Order Quality (EOQ)
Decision Making Process
informal leadership
27. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
zeitgeist
self-serving bias
valence
PERT system (Program Evaluation and Review Technique
28. Different people have different needs based on their early childhood experiences.
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29. Power derived through one's position - such as a police officer or elected official.
legitimate power
Administrative Model of decision making
gantt chart
polycentric approach
30. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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31. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would
Pygmalion effect
zeitgeist
transformational leadership
hawthorne studies
32. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
concurrent control
loop control
Fundamental Attribution Error
transformational leadership
33. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
expert power
transactional leadership
concurrent control
34. Power derived through advanced knowledge or experience in a particular subject.
expert power
organizing function
Decision Making Process
McCelland's Acquired Need theory
35. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
satisficing
Alderfer's ERG theory
ethics
Fundamental Attribution Error
36. Someone does not have 'official' authority but is recognized as a leader by the group
informal leadership
staffing function
Reaction reaction
gantt chart
37. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
nominal group technique
maslow
standing plan
concurrent control
38. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
geocentric approach
strategic plan
span of control
Pygmalion effect
39. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
hierarchy of needs
business process re-engineering
organizing function
controlling function
40. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
projection
informal leadership
transactional leadership
leadership grids
41. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
polycentric approach
projection
Three components of Expectancy theory
grapevine
42. The management function that energizes people to contribute their best individually and in cooperation with other people
zeitgeist
overhead
leading function
ARPU
43. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
single use plan
hawthorne studies
Decision Making Process
span of control
44. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
Fiedler's contingency theory
maslow
political model of decision making
referent power
45. Motivation based on ideas of right and wrong
ethics
informal leadership
ARPU
fundamental attribution error
46. Assumes that the manager will operate an make decisions based on the best economic interest of the company
task force
authoritarianism
Fiedler's contingency theory
Classical Approach to decision making
47. To bring into accord with reason or cause something to seem reasonable
fundamental attribution error
self-serving bias
ethnocentric approach
Rationalizing
48. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
ethnocentric approach
maslow
supply chain management
informal leadership
49. Hierarchy of needs
morals
Theory X
PERT system (Program Evaluation and Review Technique
maslow
50. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
institutional power (as defined by McClelland)
rewards power
kanban system
feedforward control
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