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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






2. Average Return per user






3. Assumes that the manager will operate an make decisions based on the best economic interest of the company






4. Group performance is dependent upon the interaction between leadership style and situational favorableness


5. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






6. When a company or organization responds to a requirement or responsibility by fighting against it.






7. Using computers and telecommunications equipment to perform work from home or another remote location






8. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






9. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






10. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






11. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






12. Someone does not have 'official' authority but is recognized as a leader by the group






13. Temporary allocation of personnel and resources for the accomplishment of a specific objective






14. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






15. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






16. Total fixed cost






17. Motivation based on ideas of right and wrong






18. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






19. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






20. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






21. When a company or organization does the bare minimum required to meet a requirement or responsibility






22. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






23. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






24. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






25. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






26. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






27. Power derived through one's position - such as a police officer or elected official.






28. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






29. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






30. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






31. Tests ending condition in middle of loop






32. The management function that energizes people to contribute their best individually and in cooperation with other people






33. The ability to use influence to achieve results






34. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






35. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






36. Provides managment with detailed implementation guidance based on stratgy to help with objectives






37. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






38. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






39. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






40. To bring into accord with reason or cause something to seem reasonable






41. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






42. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






43. Choosing an option that is acceptable - although not necessarily the best or perfect.






44. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






45. Power derived through advanced knowledge or experience in a particular subject.






46. A mechanism for gathering information about performance deficiencies after they occur






47. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






48. Different people have different needs based on their early childhood experiences.


49. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






50. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people