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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation has two factors: satisfiers and dis-satisfiers.

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2. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






3. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






4. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






5. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






6. The management function that energizes people to contribute their best individually and in cooperation with other people






7. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






8. The tendency to assign internal attributes to successes and external factors to failures.






9. Control that allows managers to anticipate problems before they arise






10. A mechanism for gathering information about performance deficiencies after they occur






11. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






12. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






13. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






14. Motivation based on ideas of right and wrong






15. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






16. Fundamental values of right and wrong






17. Choosing an option that is acceptable - although not necessarily the best or perfect.






18. When a company or organization responds to a requirement or responsibility by fighting against it.






19. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






20. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






21. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






22. When a company or organization does the bare minimum required to meet a requirement or responsibility






23. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






24. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






25. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






26. Forming - Storming - Norming - Performing






27. Different people have different needs based on their early childhood experiences.

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28. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






29. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






30. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






31. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






32. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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33. Tests ending condition in middle of loop






34. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






35. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






36. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






37. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






38. The value or importance an individual places on a reward






39. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






40. Average Return per user






41. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






42. Group performance is dependent upon the interaction between leadership style and situational favorableness

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43. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






44. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






45. To bring into accord with reason or cause something to seem reasonable






46. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






47. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






48. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






49. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






50. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job







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