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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






2. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






3. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






4. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






5. When a company or organization does the bare minimum required to meet a requirement or responsibility






6. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






7. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






8. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






9. The management function that energizes people to contribute their best individually and in cooperation with other people






10. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






11. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






12. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






13. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






14. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






15. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






16. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






17. Power derived through one's position - such as a police officer or elected official.






18. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






19. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






20. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






21. The ability to use influence to achieve results






22. Tests ending condition in middle of loop






23. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






24. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






25. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






26. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






27. Power derived through advanced knowledge or experience in a particular subject.






28. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






29. Someone does not have 'official' authority but is recognized as a leader by the group






30. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






31. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






32. Provides managment with detailed implementation guidance based on stratgy to help with objectives






33. When a company or organization responds to a requirement or responsibility by fighting against it.






34. Motivation based on ideas of right and wrong






35. A plan that provides benefits for a limited amount of time - usually 6 months or less






36. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






37. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






38. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






39. Different people have different needs based on their early childhood experiences.

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40. Average Return per user






41. A mechanism for gathering information about performance deficiencies after they occur






42. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






43. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






44. Choosing an option that is acceptable - although not necessarily the best or perfect.






45. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






46. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






47. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






48. Planning - Controlling - Leading - Organizing






49. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






50. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations







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