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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






2. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






3. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






4. A plan that provides benefits for a limited amount of time - usually 6 months or less






5. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






6. Using computers and telecommunications equipment to perform work from home or another remote location






7. Motivation has two factors: satisfiers and dis-satisfiers.


8. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






9. Fundamental values of right and wrong






10. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






11. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






12. Choosing an option that is acceptable - although not necessarily the best or perfect.






13. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






14. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si


15. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






16. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






17. Motivation based on ideas of right and wrong






18. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






19. The tendency to assign internal attributes to successes and external factors to failures.






20. Control that allows managers to anticipate problems before they arise






21. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






22. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






23. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






24. Different people have different needs based on their early childhood experiences.


25. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






26. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






27. Groups in which the members are attached to each other and act as one unit






28. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






29. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






30. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






31. Assumes that the manager will operate an make decisions based on the best economic interest of the company






32. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






33. Forming - Storming - Norming - Performing






34. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






35. Power derived through advanced knowledge or experience in a particular subject.






36. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






37. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






38. Someone does not have 'official' authority but is recognized as a leader by the group






39. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






40. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






41. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






42. The ability to use influence to achieve results






43. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






44. When a company or organization does the bare minimum required to meet a requirement or responsibility






45. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






46. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






47. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






48. Total fixed cost






49. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






50. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people