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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






2. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.






3. Motivation has two factors: satisfiers and dis-satisfiers.

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4. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






5. Power derived through advanced knowledge or experience in a particular subject.






6. Assumes that the manager will operate an make decisions based on the best economic interest of the company






7. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






8. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






9. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






10. Hierarchy of needs






11. Choosing an option that is acceptable - although not necessarily the best or perfect.






12. To bring into accord with reason or cause something to seem reasonable






13. A plan that provides benefits for a limited amount of time - usually 6 months or less






14. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






15. A simple bar chart that depicts project tasks against a calendar






16. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






17. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






18. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






19. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






20. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






21. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






22. Power derived through one's position - such as a police officer or elected official.






23. Someone does not have 'official' authority but is recognized as a leader by the group






24. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






25. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






26. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






27. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






28. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






29. The ability to use influence to achieve results






30. Planning - Controlling - Leading - Organizing






31. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






32. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






33. Average Return per user






34. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






35. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






36. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






37. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






38. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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39. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






40. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






41. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






42. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






43. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






44. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






45. Using computers and telecommunications equipment to perform work from home or another remote location






46. Provides managment with detailed implementation guidance based on stratgy to help with objectives






47. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






48. Different people have different needs based on their early childhood experiences.

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49. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






50. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements