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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
planning function
charismatic leadership
standing plan
ethnocentric approach
2. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
Rationalizing
fundamental attribution error
abilene paradox
transformational leadership
3. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Theory y
kanban system
grapevine
planning function
4. A simple bar chart that depicts project tasks against a calendar
gantt chart
referent power
operating plan
political model of decision making
5. The tendency to assign internal attributes to successes and external factors to failures.
Three components of Expectancy theory
polycentric approach
core functions of management
self-serving bias
6. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
legitimate power
stages of conflict
nominal group technique
control system
7. Using computers and telecommunications equipment to perform work from home or another remote location
referent power
Reaction reaction
telecommuting
abilene paradox
8. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
Theory X
ethnocentric approach
Enterprise resource planning
organizing function
9. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
polycentric approach
morals
Fundamental Attribution Error
Stages of Groups
10. The management function that energizes people to contribute their best individually and in cooperation with other people
grapevine
satisficing
Theory y
leading function
11. Choosing an option that is acceptable - although not necessarily the best or perfect.
supply chain management
strategic plan
standing plan
satisficing
12. Groups in which the members are attached to each other and act as one unit
single use plan
Proaction reaction
Cohesive Groups
defense reaction
13. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
geocentric approach
Administrative Model of decision making
business process re-engineering
Scientific Management
14. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Expectancy theory
rewards power
specific plan
stages of conflict
15. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
Administrative Model of decision making
staffing function
short-term plan
defense reaction
16. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
rewards power
hawthorne studies
coercive power
defense reaction
17. Hierarchy of needs
abilene paradox
control system
overhead
maslow
18. Control that allows managers to anticipate problems before they arise
Herzberg's Two Factor Theory
feedforward control
control system
McCelland's Acquired Need theory
19. Motivation has two factors: satisfiers and dis-satisfiers.
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20. A plan that provides benefits for a limited amount of time - usually 6 months or less
short-term plan
core functions of management
zeitgeist
legitimate power
21. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers
transactional leadership
charismatic leadership
authoritarianism
supply chain management
22. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
controlling function
Enterprise resource planning
projection
strategic plan
23. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath
abilene paradox
kanban system
specific plan
stages of conflict
24. Provides managment with detailed implementation guidance based on stratgy to help with objectives
operating plan
valence
ethics
Expectancy theory
25. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
Frederick Taylor
Administrative Model of decision making
zeitgeist
geocentric approach
26. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
selective perception
PERT system (Program Evaluation and Review Technique
defense reaction
ethnocentric approach
27. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
Frederick Taylor
rewards power
gantt chart
control system
28. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Decision Making Process
fundamental attribution error
defense reaction
feedback control
29. The value or importance an individual places on a reward
task force
valence
ARPU
hierarchy of needs
30. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
Rationalizing
ARPU
polycentric approach
informal leadership
31. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
controlling function
transformational leadership
transactional leadership
Economic Order Quality (EOQ)
32. Group performance is dependent upon the interaction between leadership style and situational favorableness
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33. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
hierarchy of needs
satisficing
Theory X
selective perception
34. Assumes that the manager will operate an make decisions based on the best economic interest of the company
specific plan
Classical Approach to decision making
Scientific Management
feedforward control
35. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
people oriented leadership
operating plan
political model of decision making
Scientific Management
36. Planning - Controlling - Leading - Organizing
strategic plan
feedback control
core functions of management
concurrent control
37. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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38. A mechanism for gathering information about performance deficiencies after they occur
feedback control
geocentric approach
leadership grids
task force
39. Tests ending condition in middle of loop
Fiedler's contingency theory
Expectancy theory
loop control
ARPU
40. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
transactional leadership
feedback control
Three components of Expectancy theory
referent power
41. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
rewards power
leading function
authoritarianism
task force
42. The number of subordinates who report directly to a manager
transformational leadership
Enterprise resource planning
zeitgeist
span of control
43. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
controlling function
ethics
people oriented leadership
morals
44. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
Enterprise resource planning
transactional leadership
business process re-engineering
Expectancy theory
45. The ability to use influence to achieve results
institutional power (as defined by McClelland)
satisficing
controlling function
Frederick Taylor
46. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress
controlling function
leadership grids
maslow
ARPU
47. Motivation based on ideas of right and wrong
expert power
morals
supply chain management
ethics
48. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
controlling function
institutional power (as defined by McClelland)
loop control
business process re-engineering
49. Power derived through one's position - such as a police officer or elected official.
coercive power
legitimate power
benchmarking
hierarchy of needs
50. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
feedback control
Scientific Management
nominal group technique
Frederick Taylor