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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






2. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






3. The value or importance an individual places on a reward






4. Motivation based on ideas of right and wrong






5. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






6. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






7. The tendency to assign internal attributes to successes and external factors to failures.






8. Group performance is dependent upon the interaction between leadership style and situational favorableness

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9. Motivation has two factors: satisfiers and dis-satisfiers.

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10. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






11. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






12. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






13. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






14. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






15. A simple bar chart that depicts project tasks against a calendar






16. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






17. When a company or organization does the bare minimum required to meet a requirement or responsibility






18. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






19. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






20. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






21. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






22. Power derived through advanced knowledge or experience in a particular subject.






23. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






24. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






25. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






26. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






27. The management function that energizes people to contribute their best individually and in cooperation with other people






28. Fundamental values of right and wrong






29. Degree to which decision-making authority is given to lower levels in an organization's hierarchy






30. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






31. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






32. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






33. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






34. Someone does not have 'official' authority but is recognized as a leader by the group






35. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






36. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






37. Temporary allocation of personnel and resources for the accomplishment of a specific objective






38. A mechanism for gathering information about performance deficiencies after they occur






39. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






40. Control that allows managers to anticipate problems before they arise






41. Assumes that the manager will operate an make decisions based on the best economic interest of the company






42. A plan that provides benefits for a limited amount of time - usually 6 months or less






43. Different people have different needs based on their early childhood experiences.

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44. Groups in which the members are attached to each other and act as one unit






45. The ability to use influence to achieve results






46. Power derived through one's position - such as a police officer or elected official.






47. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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48. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






49. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization






50. Tests ending condition in middle of loop







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