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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






2. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






3. There are no predefined criteria or priorities. Instead they are set by the group when making the decision






4. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






5. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






6. Someone does not have 'official' authority but is recognized as a leader by the group






7. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






8. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






9. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






10. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






11. Average Return per user






12. Fundamental values of right and wrong






13. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






14. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






15. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






16. Motivation based on ideas of right and wrong






17. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






18. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






19. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






20. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






21. Choosing an option that is acceptable - although not necessarily the best or perfect.






22. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






23. Temporary allocation of personnel and resources for the accomplishment of a specific objective






24. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






25. The value or importance an individual places on a reward






26. Group performance is dependent upon the interaction between leadership style and situational favorableness

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27. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






28. The tendency to assign internal attributes to successes and external factors to failures.






29. A simple bar chart that depicts project tasks against a calendar






30. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






31. The management function that energizes people to contribute their best individually and in cooperation with other people






32. To bring into accord with reason or cause something to seem reasonable






33. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






34. Power derived through one's position - such as a police officer or elected official.






35. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






36. Groups in which the members are attached to each other and act as one unit






37. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






38. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






39. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






40. Tests ending condition in middle of loop






41. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






42. Hierarchy of needs






43. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






44. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






45. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






46. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






47. Provides managment with detailed implementation guidance based on stratgy to help with objectives






48. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi






49. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






50. A plan that provides benefits for a limited amount of time - usually 6 months or less