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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A plan that provides benefits for a limited amount of time - usually 6 months or less






2. Control that allows managers to anticipate problems before they arise






3. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






4. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






5. When a company or organization responds to a requirement or responsibility by fighting against it.






6. Power derived through one's position - such as a police officer or elected official.






7. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






8. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






9. The tendency to assign internal attributes to successes and external factors to failures.






10. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






11. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation






12. To bring into accord with reason or cause something to seem reasonable






13. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards






14. Groups in which the members are attached to each other and act as one unit






15. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






16. The ability to use influence to achieve results






17. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






18. Using computers and telecommunications equipment to perform work from home or another remote location






19. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






20. Assumes that the manager will operate an make decisions based on the best economic interest of the company






21. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






22. Choosing an option that is acceptable - although not necessarily the best or perfect.






23. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






24. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






25. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






26. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






27. The number of subordinates who report directly to a manager






28. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






29. Forming - Storming - Norming - Performing






30. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






31. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






32. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






33. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






34. Provides managment with detailed implementation guidance based on stratgy to help with objectives






35. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






36. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






37. Temporary allocation of personnel and resources for the accomplishment of a specific objective






38. Motivation based on ideas of right and wrong






39. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






40. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality






41. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






42. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations






43. Motivation has two factors: satisfiers and dis-satisfiers.

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44. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






45. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt






46. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






47. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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48. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame






49. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






50. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group