SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
polycentric approach
Scientific Management
ethics
selective perception
2. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
Stages of Groups
Theory y
polycentric approach
fundamental attribution error
3. The management function that energizes people to contribute their best individually and in cooperation with other people
zeitgeist
ethics
leading function
valence
4. Hierarchy of needs
Classical Approach to decision making
Pygmalion effect
informal leadership
maslow
5. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
supply chain management
polycentric approach
hierarchy of needs
morals
6. Total fixed cost
referent power
institutional power (as defined by McClelland)
overhead
span of control
7. Average Return per user
valence
leading function
hierarchy of needs
ARPU
8. Tests ending condition in middle of loop
loop control
Herzberg's Two Factor Theory
ethnocentric approach
short-term plan
9. Power derived through one's position - such as a police officer or elected official.
Administrative Model of decision making
legitimate power
leadership grids
charismatic leadership
10. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
hierarchy of needs
abilene paradox
leadership grids
feedforward control
11. When a company or organization responds to a requirement or responsibility by fighting against it.
feedback control
decentralization
kanban system
Reaction reaction
12. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
operating plan
geocentric approach
Fundamental Attribution Error
planning function
13. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.
kanban system
satisficing
business process re-engineering
standing plan
14. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg
McCelland's Acquired Need theory
operating plan
Rationalizing
people oriented leadership
15. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
ethnocentric approach
projection
Enterprise resource planning
feedback control
16. To bring into accord with reason or cause something to seem reasonable
people oriented leadership
defense reaction
Rationalizing
overhead
17. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
feedforward control
ethnocentric approach
selective perception
control system
18. Staffing means seeking the best people for key jobs throughout the entire organistaion irrespective of nationality
Administrative Model of decision making
geocentric approach
Economic Order Quality (EOQ)
grapevine
19. Provides the right people to fill the structure designed by the organizing function. human resources (personnel) mgmt
abilene paradox
Alderfer's ERG theory
staffing function
feedforward control
20. A simple bar chart that depicts project tasks against a calendar
gantt chart
organizing function
strategic plan
Enterprise resource planning
21. Provides managment with detailed implementation guidance based on stratgy to help with objectives
selective perception
Fundamental Attribution Error
operating plan
core functions of management
22. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
political model of decision making
Three components of Expectancy theory
ARPU
PERT system (Program Evaluation and Review Technique
23. A plan that provides benefits for a limited amount of time - usually 6 months or less
Stages of Groups
short-term plan
nominal group technique
Proaction reaction
24. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.
staffing function
Economic Order Quality (EOQ)
Herzberg's Two Factor Theory
Cohesive Groups
25. Different people have different needs based on their early childhood experiences.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
26. 1. Expectancy: Effort ? Performance (E?P) belief that one's effort (E) will result in attainment of desired performance (P) goals 2. Instrumentality: Performance ? Outcome (P?O)belief that a person will receive a reward if the performance expectation
coercive power
Three components of Expectancy theory
Reaction reaction
authoritarianism
27. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
Herzberg's Two Factor Theory
strategic plan
rewards power
28. The value or importance an individual places on a reward
core functions of management
staffing function
Theory y
valence
29. The number of subordinates who report directly to a manager
feedforward control
leadership grids
Classical Approach to decision making
span of control
30. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
legitimate power
political model of decision making
abilene paradox
leadership grids
31. Motivation based on ideas of right and wrong
span of control
rewards power
ethics
self-serving bias
32. Fundamental values of right and wrong
hierarchy of needs
ethics
morals
Rationalizing
33. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else
rewards power
projection
Expectancy theory
transformational leadership
34. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
ethnocentric approach
loop control
Theory X
people oriented leadership
35. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.
Classical Approach to decision making
Theory X
informal leadership
defense reaction
36. A mechanism for gathering information about performance deficiencies after they occur
feedback control
Fiedler's contingency theory
stages of conflict
nominal group technique
37. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people
fundamental attribution error
zeitgeist
coercive power
supply chain management
38. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
selective perception
kanban system
Rationalizing
Stages of Groups
39. An informal - person-to-person communication network of employees that is not officially sanctioned by the organization
specific plan
abilene paradox
grapevine
Theory y
40. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
ethnocentric approach
PERT system (Program Evaluation and Review Technique
valence
41. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
stages of conflict
Decision Making Process
Proaction reaction
core functions of management
42. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants
short-term plan
single use plan
Frederick Taylor
stages of conflict
43. Degree to which decision-making authority is given to lower levels in an organization's hierarchy
transactional leadership
controlling function
business process re-engineering
decentralization
44. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
Alderfer's ERG theory
nominal group technique
Economic Order Quality (EOQ)
task force
45. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.
Administrative Model of decision making
transactional leadership
Economic Order Quality (EOQ)
ARPU
46. Planning - Controlling - Leading - Organizing
morals
leadership grids
core functions of management
single use plan
47. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
hawthorne studies
Fundamental Attribution Error
Pygmalion effect
abilene paradox
48. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
organizing function
leading function
political model of decision making
standing plan
49. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
operating plan
grapevine
transactional leadership
Administrative Model of decision making
50. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
Theory y
abilene paradox
organizing function
Frederick Taylor