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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






2. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






3. When a company or organization responds to a requirement or responsibility by fighting against it.






4. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition






5. A plan that provides benefits for a limited amount of time - usually 6 months or less






6. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






7. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






8. Forming - Storming - Norming - Performing






9. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






10. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.






11. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






12. Tests ending condition in middle of loop






13. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area






14. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






15. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'






16. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






17. American mechanical engineer - who wanted to improve industrial efficiency. He is known as the father of scientific management - and was one of the first management consultants






18. Hierarchy of needs






19. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






20. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






21. Motivation has two factors: satisfiers and dis-satisfiers.

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22. Assumes that the manager will operate an make decisions based on the best economic interest of the company






23. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






24. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






25. The value or importance an individual places on a reward






26. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






27. Plan reflecting decisions about resource allocations - company priorities - and steps needed to meet strategic goals. LONG TERM GOALS






28. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






29. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






30. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






31. This cluster includes behaviors such as showing mutual trust and respect for subordinates - demonstrating a genuine concern for their needs - and having a desire to look out for their welfare. Leaders with a strong this style listen to employees sugg






32. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






33. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






34. Choosing an option that is acceptable - although not necessarily the best or perfect.






35. Control that allows managers to anticipate problems before they arise






36. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance






37. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






38. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






39. Total fixed cost






40. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






41. Someone does not have 'official' authority but is recognized as a leader by the group






42. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






43. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






44. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.






45. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






46. A mechanism for gathering information about performance deficiencies after they occur






47. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.






48. The tendency to assign internal attributes to successes and external factors to failures.






49. Average Return per user






50. When a company or organization does the bare minimum required to meet a requirement or responsibility







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