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CLEP Principles Of Management

Subjects : clep, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group






2. Temporary allocation of personnel and resources for the accomplishment of a specific objective






3. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence






4. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions






5. Power derived through advanced knowledge or experience in a particular subject.






6. When a company or organization does the bare minimum required to meet a requirement or responsibility






7. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.






8. 1.Latent - parties don't know the conflict exists 2.Perceived - reacting calmly and seeking to understand the situation 3.Felt 4.Manifest 5.Conflict aftermath






9. (psychiatry) a defense mechanism by which your own traits and emotions are attributed to someone else






10. Someone does not have 'official' authority but is recognized as a leader by the group






11. The tendency to assign internal attributes to successes and external factors to failures.






12. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job






13. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach






14. A technique that seeks to alter the nature of the work done in a business function - with the objective of radically improving performance.






15. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'






16. Total fixed cost






17. Provides managment with detailed implementation guidance based on stratgy to help with objectives






18. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'






19. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.






20. A mechanism for gathering information about performance deficiencies after they occur






21. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si

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22. Different people have different needs based on their early childhood experiences.

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23. The management function that energizes people to contribute their best individually and in cooperation with other people






24. A simple bar chart that depicts project tasks against a calendar






25. Determined by factoring the machine set up costs as well as the cost of operating the production equipment.






26. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage






27. Forming - Storming - Norming - Performing






28. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.






29. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.






30. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.






31. A series of studies conducted by Elton Mayo and his Harvard colleagues at the Western Electric Company's Hawthorne plant in Illinois; tested workers' productivity under different levels of lighting; tested whether temperature - humidity - etc. would






32. The process of comparing a practice or process to an alternate - existing practice or process in order to gain insights and make improvements






33. Fundamental values of right and wrong






34. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'






35. Motivation has two factors: satisfiers and dis-satisfiers.

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36. When a company or organization responds to a requirement or responsibility by fighting against it.






37. Motivation based on ideas of right and wrong






38. Planning - Controlling - Leading - Organizing






39. Choosing an option that is acceptable - although not necessarily the best or perfect.






40. The behavioral tendencies and personal characteristics of the leader that create an exceptionally strong relationship between them and their followers






41. Provides a means for evaluating leadership styles and then training managers to move towards an ideal style of behavior






42. The management function that measures performance - compares it to objectives - implements necessary changes - and monitors progress






43. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.






44. (n.) - the spirit of the time - Leaders are born into the times where they will be effective






45. Adj. using threats or orders to make someone do something - the capacity to punish or withhold positive outcomes as a means of influencing other people






46. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval






47. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate






48. Assumes that workers are basically lazy - error-prone - and extrinsically motivated by money - and should be directed from above.






49. Assumes that managers will not search for the optimal solution to an issue - but will instead settle for the first available solution that meets their needs.






50. Implements general plan and guides development in a localized area; addresses geographical area with in general plan area