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Test your basic knowledge |
CLEP Principles Of Management
Start Test
Study First
Subjects
:
clep
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Motivation based on ideas of right and wrong
PERT system (Program Evaluation and Review Technique
controlling function
Economic Order Quality (EOQ)
ethics
2. A one-time plan specifically designed to meet the needs of a unique situation. 'visit of official'
Theory y
kanban system
ARPU
single use plan
3. A simple bar chart that depicts project tasks against a calendar
morals
Proaction reaction
planning function
gantt chart
4. Links production rate to demand - keeps any step from producing too much inventory - refills needed parts at every stage to minimize waste time - used in time production of multi-step process to keep each step producing proper quantity in time frame
kanban system
span of control
Economic Order Quality (EOQ)
staffing function
5. Management dealing primarily with the organizing and leading core management functions. Specifically - it has contributed to the ideas of division of labor - standard procedures and work flows - idea of providing incentives for performance on the job
core functions of management
Scientific Management
maslow
controlling function
6. Choosing an option that is acceptable - although not necessarily the best or perfect.
business process re-engineering
satisficing
Economic Order Quality (EOQ)
Pygmalion effect
7. Fundamental values of right and wrong
transactional leadership
morals
standing plan
nominal group technique
8. Alderfer proposed that motivation is a function of three basic needs (listed from lowest to highest): existence needs (the desire for physiological and materialistic well-being) - relatedness needs (the desire to have meaningful relationships with si
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9. A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group. This ensures weaker voices have a chance to speak.
transactional leadership
leading function
nominal group technique
specific plan
10. Holder's ability to give something of value - like $ - responisbility - or praise; Ex: boss - teachers - etc.
Theory X
grapevine
organizing function
rewards power
11. Group performance is dependent upon the interaction between leadership style and situational favorableness
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12. Management encompassing everything in the value chain starting with the company's suppliers of RAW Materials and ending with the customer herself and her experiences.
Alderfer's ERG theory
hierarchy of needs
political model of decision making
supply chain management
13. The management function that assesses the management environment to set future objectives and map out activities necessary to achieve those objectives - and To be effective - the objectives of individuals - teams - and management should be coordinate
Herzberg's Two Factor Theory
staffing function
leading function
planning function
14. The management function that energizes people to contribute their best individually and in cooperation with other people
leading function
expert power
Administrative Model of decision making
single use plan
15. Power derived through one's position - such as a police officer or elected official.
referent power
selective perception
expert power
legitimate power
16. The number of subordinates who report directly to a manager
decentralization
specific plan
span of control
maslow
17. Maslow's idea of a pyramid of human needs; physiological needs (ex. hunger) must first be satisfied - then safety needs (ex. security) - then belonging needs (ex. love) - then esteem needs (ex. respect) - and last is self-actualization needs (ex. ach
span of control
PERT system (Program Evaluation and Review Technique
hierarchy of needs
benchmarking
18. To bring into accord with reason or cause something to seem reasonable
specific plan
task force
Rationalizing
Classical Approach to decision making
19. Assure that organizational processes are acting as intended. Additionally - the control system will help create a system that limits waste to organizational resources.
maslow
control system
geocentric approach
PERT system (Program Evaluation and Review Technique
20. Leadership that - enabled by a leader's vision and inspiration - exerts significant influence
rewards power
Decision Making Process
controlling function
transformational leadership
21. People's expectations or beliefs determine their behavior and performance - thus serving to make their expectations come true. also... living up to or down to another's expectations of us... 'self fulfilling prophecy'
Pygmalion effect
PERT system (Program Evaluation and Review Technique
operating plan
Stages of Groups
22. Planning - Controlling - Leading - Organizing
controlling function
gantt chart
single use plan
core functions of management
23. Power derived through advanced knowledge or experience in a particular subject.
task force
leadership grids
self-serving bias
expert power
24. Uses natives of the host country to manage operations within their country and parent-country natives to manage at headquarters.
fundamental attribution error
McCelland's Acquired Need theory
loop control
polycentric approach
25. A mechanism for gathering information about performance deficiencies after they occur
feedback control
ethics
Alderfer's ERG theory
core functions of management
26. Motivates one person to communicate with another - Power given to an individual due to respect and/or desire to be similar to that individual.
feedforward control
satisficing
leadership grids
referent power
27. 1) Awareness of need for a decision. 2) Formulation of the problem. 3) Diagnosis and information gathering. 4) Generation of alternatives. 5) Evaluation of alternatives and selection of best option. 6) Implementation of solution. 7) Feedback and eval
Decision Making Process
overhead
rewards power
McCelland's Acquired Need theory
28. Assumes that the manager will operate an make decisions based on the best economic interest of the company
abilene paradox
benchmarking
Classical Approach to decision making
institutional power (as defined by McClelland)
29. Average Return per user
Herzberg's Two Factor Theory
Fundamental Attribution Error
nominal group technique
ARPU
30. Is a model for project management designed to analyze and represent the tasks involved in completing a given project. A method to analyze the involved tasks in completing a given project - especially the time needed to complete each task - and identi
Fiedler's contingency theory
nominal group technique
PERT system (Program Evaluation and Review Technique
decentralization
31. A paradox in which a group of people collectively decide on a course of action that is counter to the preferences of any of the individuals in the group
stages of conflict
transformational leadership
Enterprise resource planning
abilene paradox
32. Groups in which the members are attached to each other and act as one unit
referent power
satisficing
ARPU
Cohesive Groups
33. The tendency for observers - when analyzing another's behavior - to underestimate the impact of the situation and to overestimate the impact of personal disposition
people oriented leadership
operating plan
self-serving bias
Fundamental Attribution Error
34. A plan that deals with organizational issues and problems that recur frequently. 'sexual harassment policy'
standing plan
defense reaction
ARPU
overhead
35. Temporary allocation of personnel and resources for the accomplishment of a specific objective
satisficing
rewards power
legitimate power
task force
36. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations
overhead
rewards power
Enterprise resource planning
task force
37. A form of social control characterized by strict obedience to the authority of a state or organization - often maintaining and enforcing control through use of oppressive force. 'The Ends Justify the Means'
expert power
feedforward control
staffing function
authoritarianism
38. The control process used while plans are being carried out - including directing - monitoring - and fine-tuning activities as they are performed.
projection
concurrent control
decentralization
leadership grids
39. A plan that provides benefits for a limited amount of time - usually 6 months or less
short-term plan
Scientific Management
grapevine
gantt chart
40. Using computers and telecommunications equipment to perform work from home or another remote location
telecommuting
Theory y
specific plan
polycentric approach
41. (n.) - the spirit of the time - Leaders are born into the times where they will be effective
abilene paradox
zeitgeist
business process re-engineering
span of control
42. Leadership based on an exchange process - in which followers are rewarded for good performance and punished for poor performance
leading function
maslow
transactional leadership
feedback control
43. The phenomenon that people often pay the most attention to things they already agree with and interpret them according to their own predispositions
valence
selective perception
strategic plan
leading function
44. There are no predefined criteria or priorities. Instead they are set by the group when making the decision
decentralization
task force
hierarchy of needs
political model of decision making
45. The management function that determines how the firm's human - financial - physical - informational - and technical resources are arranged and coordinated to perform tasks to achieve desired goals.
organizing function
informal leadership
geocentric approach
ethnocentric approach
46. Assumes that - given challenge and freedom - workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
legitimate power
Theory y
self-serving bias
organizing function
47. A theory that states that people will be motivated to the extent to which they believe that their efforts will lead to good performance - that good performance will be rewarded - and that they will be offered attractive rewards
feedback control
operating plan
informal leadership
Expectancy theory
48. When a company or organization chooses to do more than required to meet a requirement or responsibility and perhaps even becoming an industry leader in that area.
Proaction reaction
Enterprise resource planning
defense reaction
kanban system
49. Provides managment with detailed implementation guidance based on stratgy to help with objectives
Administrative Model of decision making
operating plan
maslow
Rationalizing
50. An approach that fills key managerial positions abroad with persons from headquarters- that is - with parent-country nationals (PCNs); used at internationalization stage
leading function
informal leadership
ethnocentric approach
Rationalizing