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Subjects : certifications, cobit
Instructions:
  • Answer 32 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Internal stakeholders - External stakeholders






2. 1. Alignment of IT and business strategy 2. IT compliance and support for business compliance with external laws and regulations 3. Commitment of executive management for making IT-related decisions 4. Managed IT-related business risk 5. Realized ben






3. Evaluate Direct and Monitor (EDM)






4. Ensures that stakeholder needs conditions and options are evaluated to determine balanced agreed-on enterprise objectives to be achieved; setting direction through prioritisation and decision making; and monitoring performance and compliance agains






5. 6. Customer-oriented service culture 7. Business service continuity and availability 8. Agile responses to changing business environment 9. Information-based strategic decision making 10. Optimization of service delivery costs






6. 16. Skilled and motivated people 17. Product and business innovation culture






7. 1) Establish the desire to change 2) Form implementation team 3) Communicate outcome 4) Identify role players 5) Operate and Use 6) Enable new approaches 7) Sustain






8. 1. Meeting stakeholder needs 2. Covering the enterprise end-to-end 3. Applying a single integrated framework 4. Enabling a holistic process 5. Separating governance from management






9. Governance Objective: Value Creation - Governance Enablers - Governance Scope - Roles Activities and Relationships






10. Plan - Design - Build/acquire/create/implement - Use/operate - Evaluate/monitor - Update/dispose






11. Principles - Policies and Frameworks - Processes - Organizational Structures - Culture Ethics and Behavior - Information - Services Infrastructure and Applications - People Skills and Competencies






12. 9. IT agility 10. Security of information processing infrastructure and applications 11. Optimization of IT assets resources and capabilities 12. Enablement and support of business processes by integrating applications and technology into busines






13. Manage programs and projects - Manage requirements definition - Manage solution identification and build - Manage capacity and availability - Manage organizational change enablement - Manage changes - Manage change acceptance and transitioning - Man






14. valuate Direct and Monitor (EDM) - Management Domains Align Plan and Organize (APO) - Build Acquire and Implement (BAI) - Deliver Service and Support (DSS) - Monitor Evaluate and Assess (MEA)






15. Intrinsic quality - Contextual quality - Accessibility and security






16. 11. Optimization of business process functionality 12. Optimization of business process costs 13. Managed business change programs 14. Operational and staff productivity 15. Compliance with internal policies






17. 1) Initiate program 2) Define the problems and opportunities 3) Where do we want to be? 4) Plan program 5) Execute plan 6) Realize benefits 7) Review effectiveness






18. Are stakeholder needs addressed? - Are enabler goals achieved? - Is the enabler life cycle managed? - Are good practices applied?






19. Manage operations - Manage service requests and incidents - Manage problems - Manage continuity - Manage security services - Manage business process controls






20. Monitor evaluate and assess performance and conformance - Monitor evaluate and assess the system of internal control - Monitor evaluate and assess compliance with external requirements






21. Dimensions Financial - Customer - Internal - Learning and growth






22. 16. Competent and motivated business and IT personnel 17. Knowledge expertise and initiatives for business innovation






23. 1) Recognize the need to act 2) Assess current state 3) Define target state 4) Build improvements 5) Implement improvements 6) Operate and measure 7) Monitor and evaluate






24. Plans builds runs and monitors activities in alignment with the direction set by the governance body to achieve the enterprise objectives.






25. Realizing benefits at an optimal resource cost while optimizing risk.






26. Manage the IT management framework - Manage strategy - Manage enterprise architecture - Manage innovation -Manage portfolio - Manage budget and cost - Manage human resources - Manage relationships - Manage service agreements - Manage suppliers - Mana






27. 1) What are the drivers? 2) Where are we now? 3) Where do we want to be? 4) What needs to be done? 5) How do we get there? 6) Did we get there? 7) How do we keep the momentum going? Implementation Life Cycle Rings (3) Inner: Continuous improvement






28. Ensure benefits delivery - Ensure risk optimization - Ensure resource optimization - Ensure stakeholder transparency






29. 7. Delivery of IT services in line with business requirements 8. Adequate use of applications information and technology solutions






30. Stakeholders - Goals - Life Cycle - Good Practices






31. Step 1. Stakeholder drivers influence stakeholder needs Step 2. Stakeholder needs cascade to enterprise goals Step 3. Enterprise goals cascade to IT-related goals Step 4. IT-related goals cascade to enabler goals






32. 1. Stakeholder value of business investments 2. Portfolio of competitive products and services 3. Managed business risk (safeguarding of assets) 4. Compliance with external laws and regulations 5. Financial transparency







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