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Test your basic knowledge |
Comptia Network + Network Management And Trouble Shooting
Start Test
Study First
Subjects
:
certifications
,
comptia-network-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of identifying and tracking an organization's assets - such as hardware and software.
asset management
Web caching
bug
protocol analyzer
2. A device used to measure voltage (or electrical pressure) on an electrical circuit.
voltmeter
system log
first-level support
voltage event recorder
3. Any condition in which voltage exceeds or drops below predefined levels.
ohmmeter
bug
voltage event
second-level support
4. A collision that occurs when two or more stations are transmitting simultaneously.
configuration management
cable performance tester
local collision
second-level support
5. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.
giant
spectrum analyzer
cable performance tester
tone generator
6. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.
backleveling
system log
spectrum analyzer
protocol analyzer
7. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.
help desk coordinator
cable performance tester
system log
supported services list
8. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.
Event Viewer
CALEA (Communications Assistance for Law Enforcement Act)
asset management
network monitor
9. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.
bug
runt
tone generator
negative frame sequence check
10. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)
SNMP (Simple Network Management Protocol)
cache engine
system log
voltmeter
11. A technique in which Web pages are stored locally - either on a host or network - and then delivered to requesters more quickly than if they had been obtained from the original source.
Web caching
bug
first-level support
configuration management
12. A device used to measure resistance in an electrical circuit.
asset management
ohmmeter
polling
event log
13. A graphical representation of a network's wired infrastructure.
change management system
wiring schematic
OTDR (optical time domain reflectometer)
Event Viewer
14. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.
second-level support
patch
late collision
ghost
15. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.
upgrade
jabber
Event Viewer
ghost
16. The detection and signaling of device - link - or component faults.
service pack
voltage event
CALEA (Communications Assistance for Law Enforcement Act)
fault management
17. A database used in network management that contains a device's definitions of managed objects and their data.
cache engine
promiscuous mode
late collision
MIB (Management Information Base)
18. A small electronic device that emits a tone when it detects electrical activity on a wire pair.
call tracking system
tone locator
cache engine
Web caching
19. A tool for accessing and testing a telephone company's local loop.
service pack
fox and hound
third-level support
butt set
20. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.
CALEA (Communications Assistance for Law Enforcement Act)
performance management
configuration management
service pack
21. A packet that is smaller than the medium's minimum packet size.
runt
network diagram
polling
OTDR (optical time domain reflectometer)
22. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.
continuity tester
third-level support
patch
backleveling
23. A significant patch to one of the Microsoft Windows operating systems.
ghost
multimeter
traffic policing
service pack
24. The service on Windows-based operating systems that records events - or the ongoing record of such events.
event log
MRTG (Multi Router Traffic Grapher)
multimeter
cache engine
25. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)
configuration management
traffic policing
OTDR (optical time domain reflectometer)
fault management
26. Manipulating certain characteristics of packets - data streams - or connections to manage the type and amount of traffic traversing a network or interface at any moment.
HIPAA (Health Insurance Portability and Accountability Act)
voltmeter
third-level support
traffic shaping
27. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.
voltage event recorder
multimeter
escalate
supported services list
28. The local storage of frequently needed files that would otherwise be obtained from an external source.
traffic shaping
third-level support
caching
configuration management
29. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.
MIB (Management Information Base)
SNMP (Simple Network Management Protocol)
spectrum analyzer
voltage event recorder
30. The ongoing assessment of how well network links - devices - and components keep up with demands on them.
event log
ghost
asset management
performance management
31. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.
OTDR (optical time domain reflectometer)
ohmmeter
multimeter
voltage event
32. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.
jabber
upgrade
configuration management
ohmmeter
33. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.
first-level support
Event Viewer
agent
tone generator
34. A software program used to document technical problems and how they were resolved (also known as help desk software).
continuity tester
caching
call tracking system
third-level support
35. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.
cable tester
configuration management
Web caching
giant
36. Another term for the combination of devices known as a tone generator and a tone locator.
fox and hound
wiring schematic
traffic shaping
tone locator
37. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.
giant
voltage event recorder
runt
wiring schematic
38. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.
service pack
third-level support
caching
TDR (time domain reflectometer)
39. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.
traffic policing
configuration management
cache engine
Event Viewer
40. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.
call tracking system
bug
escalate
spectrum analyzer
41. The process of reverting to a previous version of a software application after attempting to upgrade it.
TDR (time domain reflectometer)
jabber
tone generator
backleveling
42. A frame that is not actually a data frame - but rather an aberration caused by a device misinterpreting stray voltage on the wire.
ghost
help desk analyst
runt
change management system
43. A network device devoted to storage and delivery of frequently requested files.
SNMP (Simple Network Management Protocol)
second-level support
cache engine
Event Viewer
44. In network troubleshooting - the person or group who initially fields requests for help from users.
OTDR (optical time domain reflectometer)
first-level support
system log
help desk coordinator
45. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.
cable tester
cable performance tester
second-level support
HIPAA (Health Insurance Portability and Accountability Act)
46. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.
SNMP (Simple Network Management Protocol)
ghost
escalate
MRTG (Multi Router Traffic Grapher)
47. The feature of a network adapter that allows it to pick up all frames that pass over the network
voltage event recorder
voltmeter
first-level support
promiscuous mode
48. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.
OTDR (optical time domain reflectometer)
tone generator
Event Viewer
help desk analyst
49. A network management application's regular collection of data from managed devices.
polling
agent
ghost
butt set
50. A process or program that provides support personnel with a centralized means of documenting changes made to the network.
bug
network monitor
change management system
ohmmeter