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Test your basic knowledge |
Comptia Network + Network Management And Trouble Shooting
Start Test
Study First
Subjects
:
certifications
,
comptia-network-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.
negative frame sequence check
first-level support
network diagram
continuity tester
2. The process of reverting to a previous version of a software application after attempting to upgrade it.
MIB (Management Information Base)
backleveling
change management system
voltmeter
3. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.
wiring schematic
escalate
agent
protocol analyzer
4. In network troubleshooting - the person or group who initially fields requests for help from users.
backleveling
change management system
fault management
first-level support
5. A technique in which Web pages are stored locally - either on a host or network - and then delivered to requesters more quickly than if they had been obtained from the original source.
second-level support
agent
Event Viewer
Web caching
6. The detection and signaling of device - link - or component faults.
runt
fault management
MRTG (Multi Router Traffic Grapher)
SNMP (Simple Network Management Protocol)
7. A flaw in software or hardware that causes it to malfunction.
performance management
bug
cache engine
first-level support
8. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)
service pack
OTDR (optical time domain reflectometer)
voltmeter
CALEA (Communications Assistance for Law Enforcement Act)
9. A network management application's regular collection of data from managed devices.
wiring schematic
escalate
configuration management
polling
10. Manipulating certain characteristics of packets - data streams - or connections to manage the type and amount of traffic traversing a network or interface at any moment.
traffic shaping
traffic policing
call tracking system
network monitor
11. A federal regulation in the United States - enacted in 1996. One aspect of this regulation addresses the security and privacy of medical records - including those stored or transmitted electronically.
agent
caching
event log
HIPAA (Health Insurance Portability and Accountability Act)
12. A collision that takes place outside the normal window in which collisions are detected and redressed. IT usually caused by a defective station (such as a card - or transceiver) that is transmitting without first verifying line status or by failure t
late collision
protocol analyzer
SNMP (Simple Network Management Protocol)
tone locator
13. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.
giant
wiring schematic
promiscuous mode
escalate
14. A frame that is not actually a data frame - but rather an aberration caused by a device misinterpreting stray voltage on the wire.
ghost
butt set
third-level support
CALEA (Communications Assistance for Law Enforcement Act)
15. A high-end instrument for testing the qualities of a cable. It works by issuing a signal on a cable and measuring the way in which the signal bounces back (or reflects)
first-level support
third-level support
protocol analyzer
TDR (time domain reflectometer)
16. A device used to measure resistance in an electrical circuit.
configuration management
event log
ohmmeter
voltage event recorder
17. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.
upgrade
system log
help desk analyst
traffic shaping
18. Another term for the combination of devices known as a tone generator and a tone locator.
agent
traffic shaping
fox and hound
protocol analyzer
19. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.
patch
asset management
third-level support
SNMP (Simple Network Management Protocol)
20. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).
runt
continuity tester
bug
baseline
21. A device used to measure voltage (or electrical pressure) on an electrical circuit.
butt set
first-level support
voltmeter
CALEA (Communications Assistance for Law Enforcement Act)
22. The process of identifying and tracking an organization's assets - such as hardware and software.
Web caching
network monitor
giant
asset management
23. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.
giant
ohmmeter
protocol analyzer
performance management
24. A process or program that provides support personnel with a centralized means of documenting changes made to the network.
Event Viewer
SNMP (Simple Network Management Protocol)
negative frame sequence check
change management system
25. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.
escalate
jabber
ghost
runt
26. Any condition in which voltage exceeds or drops below predefined levels.
service pack
protocol analyzer
voltage event
late collision
27. A graphical representation of a network's devices and connections. network management
network diagram
polling
baseline
negative frame sequence check
28. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.
CALEA (Communications Assistance for Law Enforcement Act)
supported services list
wiring schematic
voltmeter
29. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.
late collision
fault management
negative frame sequence check
agent
30. A small electronic device that issues a signal on a wire pair.
call tracking system
OTDR (optical time domain reflectometer)
tone generator
system log
31. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.
second-level support
negative frame sequence check
system log
fox and hound
32. A tool for accessing and testing a telephone company's local loop.
OTDR (optical time domain reflectometer)
second-level support
MIB (Management Information Base)
butt set
33. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)
system log
escalate
traffic policing
call tracking system
34. A graphical representation of a network's wired infrastructure.
negative frame sequence check
event log
configuration management
wiring schematic
35. The ongoing assessment of how well network links - devices - and components keep up with demands on them.
asset management
performance management
help desk analyst
traffic policing
36. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.
SNMP (Simple Network Management Protocol)
spectrum analyzer
help desk analyst
voltage event recorder
37. A network device devoted to storage and delivery of frequently requested files.
traffic policing
multimeter
network diagram
cache engine
38. A database used in network management that contains a device's definitions of managed objects and their data.
performance management
protocol analyzer
cable tester
MIB (Management Information Base)
39. A command-line utility that uses SNMP to poll devices - collects data in a log file - and then generates HTML-based views of the data.
CALEA (Communications Assistance for Law Enforcement Act)
MIB (Management Information Base)
asset management
MRTG (Multi Router Traffic Grapher)
40. A packet that is smaller than the medium's minimum packet size.
help desk analyst
runt
multimeter
voltage event
41. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.
protocol analyzer
agent
voltmeter
cable tester
42. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.
help desk analyst
fox and hound
network monitor
agent
43. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.
multimeter
call tracking system
Event Viewer
tone locator
44. The local storage of frequently needed files that would otherwise be obtained from an external source.
configuration management
third-level support
Event Viewer
caching
45. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.
tone locator
multimeter
supported services list
help desk coordinator
46. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.
third-level support
CALEA (Communications Assistance for Law Enforcement Act)
HIPAA (Health Insurance Portability and Accountability Act)
fox and hound
47. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.
third-level support
Web caching
bug
asset management
48. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.
CALEA (Communications Assistance for Law Enforcement Act)
help desk coordinator
promiscuous mode
fault management
49. A software routine that collects data about a managed device's operation and provides it to the network management application running on the console.
MIB (Management Information Base)
agent
TDR (time domain reflectometer)
baseline
50. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.
configuration management
cable tester
voltage event
CALEA (Communications Assistance for Law Enforcement Act)