Test your basic knowledge |

Comptia Network + Network Management And Trouble Shooting

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.






2. A small electronic device that emits a tone when it detects electrical activity on a wire pair.






3. A flaw in software or hardware that causes it to malfunction.






4. Any condition in which voltage exceeds or drops below predefined levels.






5. A tool for accessing and testing a telephone company's local loop.






6. A graphical representation of a network's wired infrastructure.






7. Another term for the combination of devices known as a tone generator and a tone locator.






8. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.






9. A software program used to document technical problems and how they were resolved (also known as help desk software).






10. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.






11. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.






12. A collision that occurs when two or more stations are transmitting simultaneously.






13. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)






14. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)






15. A federal regulation in the United States - enacted in 1996. One aspect of this regulation addresses the security and privacy of medical records - including those stored or transmitted electronically.






16. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.






17. The local storage of frequently needed files that would otherwise be obtained from an external source.






18. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.






19. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.






20. A technique in which Web pages are stored locally - either on a host or network - and then delivered to requesters more quickly than if they had been obtained from the original source.






21. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.






22. The feature of a network adapter that allows it to pick up all frames that pass over the network






23. A collision that takes place outside the normal window in which collisions are detected and redressed. IT usually caused by a defective station (such as a card - or transceiver) that is transmitting without first verifying line status or by failure t






24. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.






25. A device used to measure voltage (or electrical pressure) on an electrical circuit.






26. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.






27. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.






28. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.






29. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.






30. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.






31. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).






32. A network device devoted to storage and delivery of frequently requested files.






33. The detection and signaling of device - link - or component faults.






34. The process of identifying and tracking an organization's assets - such as hardware and software.






35. A network management application's regular collection of data from managed devices.






36. A packet that is smaller than the medium's minimum packet size.






37. In network troubleshooting - the person or group who initially fields requests for help from users.






38. A device used to measure resistance in an electrical circuit.






39. A significant patch to one of the Microsoft Windows operating systems.






40. A process or program that provides support personnel with a centralized means of documenting changes made to the network.






41. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.






42. A graphical representation of a network's devices and connections. network management






43. The ongoing assessment of how well network links - devices - and components keep up with demands on them.






44. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.






45. A frame that is not actually a data frame - but rather an aberration caused by a device misinterpreting stray voltage on the wire.






46. A database used in network management that contains a device's definitions of managed objects and their data.






47. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.






48. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.






49. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.






50. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.