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Test your basic knowledge |
Comptia Network + Network Management And Trouble Shooting
Start Test
Study First
Subjects
:
certifications
,
comptia-network-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A troubleshooting tool that tests cables for continuity - but can also measure cross talk - attenuation - and impedance; identify the location of faults; and store or print cable testing results.
cable performance tester
third-level support
supported services list
fault management
2. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.
local collision
Event Viewer
ohmmeter
Web caching
3. A frame that is not actually a data frame - but rather an aberration caused by a device misinterpreting stray voltage on the wire.
cache engine
negative frame sequence check
promiscuous mode
ghost
4. A small electronic device that emits a tone when it detects electrical activity on a wire pair.
fox and hound
tone locator
continuity tester
CALEA (Communications Assistance for Law Enforcement Act)
5. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.
jabber
service pack
voltage event recorder
voltage event
6. Another term for the combination of devices known as a tone generator and a tone locator.
fault management
fox and hound
supported services list
cable tester
7. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.
second-level support
ghost
service pack
fault management
8. A flaw in software or hardware that causes it to malfunction.
spectrum analyzer
protocol analyzer
bug
ohmmeter
9. In network troubleshooting - the person or group who initially fields requests for help from users.
cache engine
multimeter
cable tester
first-level support
10. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.
cable tester
traffic policing
jabber
upgrade
11. A technique in which Web pages are stored locally - either on a host or network - and then delivered to requesters more quickly than if they had been obtained from the original source.
Web caching
help desk coordinator
patch
backleveling
12. The local storage of frequently needed files that would otherwise be obtained from an external source.
event log
polling
caching
cache engine
13. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.
first-level support
SNMP (Simple Network Management Protocol)
asset management
promiscuous mode
14. A small electronic device that issues a signal on a wire pair.
event log
ohmmeter
tone generator
third-level support
15. The service on Windows-based operating systems that records events - or the ongoing record of such events.
voltage event recorder
multimeter
event log
cable performance tester
16. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)
escalate
network monitor
OTDR (optical time domain reflectometer)
cable performance tester
17. A network device devoted to storage and delivery of frequently requested files.
supported services list
first-level support
cache engine
CALEA (Communications Assistance for Law Enforcement Act)
18. The process of identifying and tracking an organization's assets - such as hardware and software.
asset management
MRTG (Multi Router Traffic Grapher)
cable performance tester
continuity tester
19. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.
jabber
cable tester
caching
second-level support
20. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.
giant
upgrade
voltage event recorder
late collision
21. The detection and signaling of device - link - or component faults.
call tracking system
SNMP (Simple Network Management Protocol)
tone generator
fault management
22. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.
patch
spectrum analyzer
continuity tester
late collision
23. A network management application's regular collection of data from managed devices.
supported services list
polling
TDR (time domain reflectometer)
service pack
24. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.
third-level support
MIB (Management Information Base)
Web caching
giant
25. A device used to measure voltage (or electrical pressure) on an electrical circuit.
voltmeter
supported services list
help desk analyst
agent
26. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).
Web caching
service pack
voltage event recorder
baseline
27. The process of reverting to a previous version of a software application after attempting to upgrade it.
backleveling
runt
voltage event recorder
voltmeter
28. A significant patch to one of the Microsoft Windows operating systems.
MRTG (Multi Router Traffic Grapher)
service pack
HIPAA (Health Insurance Portability and Accountability Act)
local collision
29. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.
help desk coordinator
giant
help desk analyst
CALEA (Communications Assistance for Law Enforcement Act)
30. Manipulating certain characteristics of packets - data streams - or connections to manage the type and amount of traffic traversing a network or interface at any moment.
local collision
traffic shaping
polling
first-level support
31. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.
voltage event recorder
multimeter
asset management
cable tester
32. A packet that is smaller than the medium's minimum packet size.
baseline
system log
local collision
runt
33. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.
bug
promiscuous mode
help desk coordinator
backleveling
34. A federal regulation in the United States - enacted in 1996. One aspect of this regulation addresses the security and privacy of medical records - including those stored or transmitted electronically.
spectrum analyzer
SNMP (Simple Network Management Protocol)
caching
HIPAA (Health Insurance Portability and Accountability Act)
35. A software program used to document technical problems and how they were resolved (also known as help desk software).
MIB (Management Information Base)
configuration management
continuity tester
call tracking system
36. A process or program that provides support personnel with a centralized means of documenting changes made to the network.
help desk coordinator
event log
first-level support
change management system
37. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.
asset management
supported services list
first-level support
tone generator
38. A tool for accessing and testing a telephone company's local loop.
second-level support
third-level support
agent
butt set
39. Any condition in which voltage exceeds or drops below predefined levels.
voltage event
third-level support
multimeter
traffic shaping
40. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)
system log
spectrum analyzer
cable tester
wiring schematic
41. A command-line utility that uses SNMP to poll devices - collects data in a log file - and then generates HTML-based views of the data.
wiring schematic
negative frame sequence check
MRTG (Multi Router Traffic Grapher)
change management system
42. A software routine that collects data about a managed device's operation and provides it to the network management application running on the console.
traffic policing
agent
Web caching
polling
43. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.
traffic policing
OTDR (optical time domain reflectometer)
protocol analyzer
patch
44. A graphical representation of a network's wired infrastructure.
ohmmeter
wiring schematic
voltage event
late collision
45. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.
configuration management
service pack
promiscuous mode
cable tester
46. The ongoing assessment of how well network links - devices - and components keep up with demands on them.
tone locator
fault management
performance management
promiscuous mode
47. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.
MIB (Management Information Base)
third-level support
spectrum analyzer
OTDR (optical time domain reflectometer)
48. A graphical representation of a network's devices and connections. network management
network diagram
ghost
performance management
tone generator
49. A device used to measure resistance in an electrical circuit.
help desk analyst
ohmmeter
asset management
OTDR (optical time domain reflectometer)
50. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.
patch
escalate
supported services list
backleveling