Test your basic knowledge |

Comptia Network + Network Management And Trouble Shooting

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.






2. A high-end instrument for testing the qualities of a cable. It works by issuing a signal on a cable and measuring the way in which the signal bounces back (or reflects)






3. The process of reverting to a previous version of a software application after attempting to upgrade it.






4. The detection and signaling of device - link - or component faults.






5. A collision that occurs when two or more stations are transmitting simultaneously.






6. A significant patch to one of the Microsoft Windows operating systems.






7. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.






8. A small electronic device that issues a signal on a wire pair.






9. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.






10. The feature of a network adapter that allows it to pick up all frames that pass over the network






11. A software program used to document technical problems and how they were resolved (also known as help desk software).






12. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.






13. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.






14. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)






15. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.






16. A graphical representation of a network's wired infrastructure.






17. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.






18. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.






19. The process of identifying and tracking an organization's assets - such as hardware and software.






20. A troubleshooting tool that tests cables for continuity - but can also measure cross talk - attenuation - and impedance; identify the location of faults; and store or print cable testing results.






21. The service on Windows-based operating systems that records events - or the ongoing record of such events.






22. A packet that is smaller than the medium's minimum packet size.






23. A device used to measure voltage (or electrical pressure) on an electrical circuit.






24. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.






25. A tool for accessing and testing a telephone company's local loop.






26. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.






27. Any condition in which voltage exceeds or drops below predefined levels.






28. A command-line utility that uses SNMP to poll devices - collects data in a log file - and then generates HTML-based views of the data.






29. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.






30. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.






31. A flaw in software or hardware that causes it to malfunction.






32. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.






33. A database used in network management that contains a device's definitions of managed objects and their data.






34. A software routine that collects data about a managed device's operation and provides it to the network management application running on the console.






35. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).






36. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.






37. A collision that takes place outside the normal window in which collisions are detected and redressed. IT usually caused by a defective station (such as a card - or transceiver) that is transmitting without first verifying line status or by failure t






38. A process or program that provides support personnel with a centralized means of documenting changes made to the network.






39. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.






40. Another term for the combination of devices known as a tone generator and a tone locator.






41. A device used to measure resistance in an electrical circuit.






42. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.






43. A graphical representation of a network's devices and connections. network management






44. A frame that is not actually a data frame - but rather an aberration caused by a device misinterpreting stray voltage on the wire.






45. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.






46. In network troubleshooting - the person or group who initially fields requests for help from users.






47. The ongoing assessment of how well network links - devices - and components keep up with demands on them.






48. A small electronic device that emits a tone when it detects electrical activity on a wire pair.






49. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.






50. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.