SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Comptia Network + Network Management And Trouble Shooting
Start Test
Study First
Subjects
:
certifications
,
comptia-network-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A troubleshooting tool that tests cables for continuity - but can also measure cross talk - attenuation - and impedance; identify the location of faults; and store or print cable testing results.
cable performance tester
configuration management
help desk coordinator
system log
2. The service on Windows-based operating systems that records events - or the ongoing record of such events.
supported services list
baseline
SNMP (Simple Network Management Protocol)
event log
3. A graphical representation of a network's devices and connections. network management
network diagram
performance management
third-level support
continuity tester
4. A software routine that collects data about a managed device's operation and provides it to the network management application running on the console.
agent
configuration management
asset management
HIPAA (Health Insurance Portability and Accountability Act)
5. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.
second-level support
system log
traffic shaping
giant
6. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.
local collision
escalate
ghost
wiring schematic
7. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.
SNMP (Simple Network Management Protocol)
MIB (Management Information Base)
bug
supported services list
8. The process of reverting to a previous version of a software application after attempting to upgrade it.
network monitor
service pack
performance management
backleveling
9. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.
protocol analyzer
Event Viewer
butt set
baseline
10. A device used to measure resistance in an electrical circuit.
ohmmeter
third-level support
asset management
promiscuous mode
11. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.
Event Viewer
jabber
performance management
polling
12. A software program used to document technical problems and how they were resolved (also known as help desk software).
network monitor
service pack
call tracking system
Event Viewer
13. Any condition in which voltage exceeds or drops below predefined levels.
backleveling
voltage event
change management system
ghost
14. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.
configuration management
voltmeter
caching
local collision
15. The detection and signaling of device - link - or component faults.
voltage event
promiscuous mode
fault management
Event Viewer
16. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.
agent
negative frame sequence check
local collision
HIPAA (Health Insurance Portability and Accountability Act)
17. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)
OTDR (optical time domain reflectometer)
butt set
SNMP (Simple Network Management Protocol)
CALEA (Communications Assistance for Law Enforcement Act)
18. A command-line utility that uses SNMP to poll devices - collects data in a log file - and then generates HTML-based views of the data.
continuity tester
MRTG (Multi Router Traffic Grapher)
CALEA (Communications Assistance for Law Enforcement Act)
butt set
19. A device used to measure voltage (or electrical pressure) on an electrical circuit.
jabber
MIB (Management Information Base)
OTDR (optical time domain reflectometer)
voltmeter
20. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.
backleveling
third-level support
call tracking system
caching
21. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).
baseline
system log
cable performance tester
TDR (time domain reflectometer)
22. Manipulating certain characteristics of packets - data streams - or connections to manage the type and amount of traffic traversing a network or interface at any moment.
first-level support
backleveling
performance management
traffic shaping
23. A tool for accessing and testing a telephone company's local loop.
butt set
help desk analyst
cable tester
tone locator
24. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.
HIPAA (Health Insurance Portability and Accountability Act)
first-level support
ohmmeter
CALEA (Communications Assistance for Law Enforcement Act)
25. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.
caching
traffic policing
polling
cable performance tester
26. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.
voltmeter
help desk coordinator
spectrum analyzer
call tracking system
27. A network device devoted to storage and delivery of frequently requested files.
service pack
asset management
cache engine
Web caching
28. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.
jabber
Event Viewer
help desk analyst
ghost
29. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.
SNMP (Simple Network Management Protocol)
cache engine
traffic policing
HIPAA (Health Insurance Portability and Accountability Act)
30. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.
configuration management
continuity tester
help desk coordinator
Web caching
31. A high-end instrument for testing the qualities of a cable. It works by issuing a signal on a cable and measuring the way in which the signal bounces back (or reflects)
continuity tester
multimeter
TDR (time domain reflectometer)
late collision
32. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)
asset management
tone locator
third-level support
system log
33. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.
tone generator
network monitor
runt
butt set
34. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.
event log
jabber
agent
continuity tester
35. A significant patch to one of the Microsoft Windows operating systems.
service pack
caching
tone generator
cable tester
36. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.
late collision
patch
cable tester
network monitor
37. A packet that is smaller than the medium's minimum packet size.
HIPAA (Health Insurance Portability and Accountability Act)
polling
runt
upgrade
38. A process or program that provides support personnel with a centralized means of documenting changes made to the network.
change management system
runt
tone locator
protocol analyzer
39. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.
MRTG (Multi Router Traffic Grapher)
escalate
agent
second-level support
40. The process of identifying and tracking an organization's assets - such as hardware and software.
asset management
fault management
jabber
network diagram
41. A collision that takes place outside the normal window in which collisions are detected and redressed. IT usually caused by a defective station (such as a card - or transceiver) that is transmitting without first verifying line status or by failure t
continuity tester
MIB (Management Information Base)
late collision
runt
42. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.
MRTG (Multi Router Traffic Grapher)
protocol analyzer
promiscuous mode
help desk analyst
43. A flaw in software or hardware that causes it to malfunction.
butt set
network monitor
bug
voltage event recorder
44. A collision that occurs when two or more stations are transmitting simultaneously.
local collision
OTDR (optical time domain reflectometer)
escalate
jabber
45. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.
upgrade
voltage event recorder
first-level support
voltage event
46. A database used in network management that contains a device's definitions of managed objects and their data.
giant
spectrum analyzer
voltage event
MIB (Management Information Base)
47. The feature of a network adapter that allows it to pick up all frames that pass over the network
fox and hound
runt
supported services list
promiscuous mode
48. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.
upgrade
cable tester
backleveling
Event Viewer
49. A small electronic device that emits a tone when it detects electrical activity on a wire pair.
jabber
tone locator
fault management
Web caching
50. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.
help desk coordinator
cable tester
fox and hound
late collision