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Test your basic knowledge |
Comptia Network + Network Management And Trouble Shooting
Start Test
Study First
Subjects
:
certifications
,
comptia-network-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In network troubleshooting - the person or group who initially fields requests for help from users.
promiscuous mode
continuity tester
first-level support
event log
2. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.
MIB (Management Information Base)
promiscuous mode
ohmmeter
SNMP (Simple Network Management Protocol)
3. A network device devoted to storage and delivery of frequently requested files.
event log
cache engine
Web caching
fox and hound
4. A small electronic device that issues a signal on a wire pair.
fault management
tone generator
SNMP (Simple Network Management Protocol)
OTDR (optical time domain reflectometer)
5. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.
first-level support
network diagram
call tracking system
third-level support
6. A small electronic device that emits a tone when it detects electrical activity on a wire pair.
fault management
tone locator
bug
HIPAA (Health Insurance Portability and Accountability Act)
7. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.
patch
continuity tester
tone locator
butt set
8. The ongoing assessment of how well network links - devices - and components keep up with demands on them.
backleveling
voltage event recorder
performance management
help desk analyst
9. A technique in which Web pages are stored locally - either on a host or network - and then delivered to requesters more quickly than if they had been obtained from the original source.
change management system
voltage event recorder
call tracking system
Web caching
10. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.
upgrade
performance management
asset management
wiring schematic
11. A graphical representation of a network's devices and connections. network management
voltage event recorder
asset management
caching
network diagram
12. Any condition in which voltage exceeds or drops below predefined levels.
wiring schematic
voltage event
baseline
help desk analyst
13. A significant patch to one of the Microsoft Windows operating systems.
escalate
cable performance tester
traffic policing
service pack
14. A graphical representation of a network's wired infrastructure.
wiring schematic
ghost
fault management
performance management
15. Another term for the combination of devices known as a tone generator and a tone locator.
voltage event
backleveling
fox and hound
voltmeter
16. The service on Windows-based operating systems that records events - or the ongoing record of such events.
polling
voltage event recorder
event log
tone generator
17. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.
first-level support
system log
multimeter
spectrum analyzer
18. A packet that is smaller than the medium's minimum packet size.
runt
negative frame sequence check
Event Viewer
MRTG (Multi Router Traffic Grapher)
19. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.
ohmmeter
late collision
negative frame sequence check
configuration management
20. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.
cable tester
multimeter
tone locator
second-level support
21. A high-end instrument for testing the qualities of a cable. It works by issuing a signal on a cable and measuring the way in which the signal bounces back (or reflects)
escalate
baseline
TDR (time domain reflectometer)
ghost
22. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.
voltage event recorder
cable tester
performance management
caching
23. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.
giant
network diagram
backleveling
multimeter
24. The process of identifying and tracking an organization's assets - such as hardware and software.
change management system
giant
asset management
network diagram
25. A tool for accessing and testing a telephone company's local loop.
promiscuous mode
voltage event
butt set
configuration management
26. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.
giant
performance management
network monitor
patch
27. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.
SNMP (Simple Network Management Protocol)
jabber
configuration management
giant
28. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.
help desk analyst
Event Viewer
giant
patch
29. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.
help desk analyst
second-level support
escalate
protocol analyzer
30. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).
baseline
MIB (Management Information Base)
second-level support
polling
31. A software program used to document technical problems and how they were resolved (also known as help desk software).
ohmmeter
cache engine
call tracking system
fox and hound
32. A process or program that provides support personnel with a centralized means of documenting changes made to the network.
protocol analyzer
caching
cable tester
change management system
33. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.
network monitor
supported services list
system log
fault management
34. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.
first-level support
local collision
fox and hound
supported services list
35. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.
promiscuous mode
traffic policing
patch
fox and hound
36. A device used to measure voltage (or electrical pressure) on an electrical circuit.
fault management
voltmeter
CALEA (Communications Assistance for Law Enforcement Act)
runt
37. The process of reverting to a previous version of a software application after attempting to upgrade it.
escalate
Web caching
backleveling
event log
38. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.
network diagram
system log
escalate
asset management
39. A collision that takes place outside the normal window in which collisions are detected and redressed. IT usually caused by a defective station (such as a card - or transceiver) that is transmitting without first verifying line status or by failure t
change management system
late collision
first-level support
network monitor
40. A device used to measure resistance in an electrical circuit.
traffic policing
ohmmeter
network diagram
cache engine
41. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.
jabber
giant
help desk analyst
supported services list
42. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)
promiscuous mode
system log
ghost
giant
43. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.
Event Viewer
cable tester
help desk coordinator
baseline
44. A troubleshooting tool that tests cables for continuity - but can also measure cross talk - attenuation - and impedance; identify the location of faults; and store or print cable testing results.
cable performance tester
OTDR (optical time domain reflectometer)
system log
configuration management
45. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.
patch
protocol analyzer
CALEA (Communications Assistance for Law Enforcement Act)
negative frame sequence check
46. The feature of a network adapter that allows it to pick up all frames that pass over the network
MRTG (Multi Router Traffic Grapher)
OTDR (optical time domain reflectometer)
promiscuous mode
asset management
47. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)
TDR (time domain reflectometer)
OTDR (optical time domain reflectometer)
SNMP (Simple Network Management Protocol)
change management system
48. The local storage of frequently needed files that would otherwise be obtained from an external source.
caching
asset management
patch
fault management
49. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.
network monitor
help desk analyst
jabber
spectrum analyzer
50. A flaw in software or hardware that causes it to malfunction.
wiring schematic
bug
SNMP (Simple Network Management Protocol)
performance management