Test your basic knowledge |

Comptia Network + Network Management And Trouble Shooting

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.






2. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.






3. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.






4. The local storage of frequently needed files that would otherwise be obtained from an external source.






5. A command-line utility that uses SNMP to poll devices - collects data in a log file - and then generates HTML-based views of the data.






6. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.






7. In network troubleshooting - the person or group who initially fields requests for help from users.






8. A troubleshooting tool that tests cables for continuity - but can also measure cross talk - attenuation - and impedance; identify the location of faults; and store or print cable testing results.






9. A significant patch to one of the Microsoft Windows operating systems.






10. A person who's proficient in basic (but not usually advanced) workstation and network troubleshooting. They are part of first-level support.






11. A high-end instrument for testing the qualities of a cable. It works by issuing a signal on a cable and measuring the way in which the signal bounces back (or reflects)






12. A software program used to document technical problems and how they were resolved (also known as help desk software).






13. The process of reverting to a previous version of a software application after attempting to upgrade it.






14. A collision that takes place outside the normal window in which collisions are detected and redressed. IT usually caused by a defective station (such as a card - or transceiver) that is transmitting without first verifying line status or by failure t






15. A federal regulation in the United States - enacted in 1996. One aspect of this regulation addresses the security and privacy of medical records - including those stored or transmitted electronically.






16. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.






17. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.






18. The ongoing assessment of how well network links - devices - and components keep up with demands on them.






19. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.






20. A packet that is smaller than the medium's minimum packet size.






21. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)






22. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.






23. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).






24. A device used to measure voltage (or electrical pressure) on an electrical circuit.






25. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.






26. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.






27. A frame that is not actually a data frame - but rather an aberration caused by a device misinterpreting stray voltage on the wire.






28. Any condition in which voltage exceeds or drops below predefined levels.






29. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.






30. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.






31. The feature of a network adapter that allows it to pick up all frames that pass over the network






32. A database used in network management that contains a device's definitions of managed objects and their data.






33. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.






34. A software package or hardware-based tool that can capture and analyze data on a network. It is more sophisticated than network monitoring tools - as they can typically interpret data up to Layer 7 of the OSI model.






35. A network management application's regular collection of data from managed devices.






36. A graphical representation of a network's wired infrastructure.






37. A tool for accessing and testing a telephone company's local loop.






38. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)






39. A small electronic device that issues a signal on a wire pair.






40. A graphical representation of a network's devices and connections. network management






41. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.






42. The process of identifying and tracking an organization's assets - such as hardware and software.






43. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.






44. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.






45. A device that handles electrical signals improperly - usually affecting the rest of the network. It usually results from a bad NIC.






46. A software routine that collects data about a managed device's operation and provides it to the network management application running on the console.






47. A collision that occurs when two or more stations are transmitting simultaneously.






48. The service on Windows-based operating systems that records events - or the ongoing record of such events.






49. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.






50. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.