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Test your basic knowledge |
Comptia Network + Network Management And Trouble Shooting
Start Test
Study First
Subjects
:
certifications
,
comptia-network-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process or program that provides support personnel with a centralized means of documenting changes made to the network.
change management system
third-level support
cable tester
runt
2. A high-end instrument for testing the qualities of a cable. It works by issuing a signal on a cable and measuring the way in which the signal bounces back (or reflects)
help desk analyst
TDR (time domain reflectometer)
network monitor
voltage event recorder
3. On a computer running a UNIX or Linux operating system - the record of monitored events - which can range in priority from 0 to 7 (where "0" indicates an emergency situation and "7" simply points to information that might help in debugging a problem)
polling
system log
late collision
baseline
4. The detection and signaling of device - link - or component faults.
ohmmeter
multimeter
fault management
MRTG (Multi Router Traffic Grapher)
5. In network troubleshooting - to refer a problem to someone with deeper knowledge about the subject.
second-level support
backleveling
escalate
ghost
6. The result of the CRC (cyclic redundancy check) generated by the originating node not matching the checksum calculated from the data received. It usually indicates noise or transmission problems on the LAN interface or cabling.
upgrade
second-level support
runt
negative frame sequence check
7. A network device devoted to storage and delivery of frequently requested files.
cable performance tester
polling
help desk coordinator
cache engine
8. A network management application's regular collection of data from managed devices.
tone generator
polling
help desk analyst
upgrade
9. A troubleshooting tool that tests cables for continuity - but can also measure cross talk - attenuation - and impedance; identify the location of faults; and store or print cable testing results.
continuity tester
MIB (Management Information Base)
ohmmeter
cable performance tester
10. A software program used to document technical problems and how they were resolved (also known as help desk software).
traffic policing
call tracking system
multimeter
help desk analyst
11. An Application layer protocol in the TCP/ IP suite used to convey data regarding the status of managed devices on a network.
SNMP (Simple Network Management Protocol)
fault management
local collision
cable performance tester
12. A simple instrument that can measure multiple characteristics of an electric circuit - including its resistance and voltage.
multimeter
baseline
cable performance tester
performance management
13. A person who ensures that help desk analysts are divided into the correct teams - schedules shifts at the help desk - and maintains the infrastructure to enable analysts to better perform their jobs.
help desk coordinator
promiscuous mode
call tracking system
bug
14. A performance testing device for use with fiberoptic networks. It works by issuing a light-based signal on a fiber-optic cable and measuring the way in which the signal bounces back (or reflects)
help desk analyst
voltage event
OTDR (optical time domain reflectometer)
patch
15. A device that - when plugged into the same outlet that will be used by a network node - gathers data about the power that outlet will provide the node.
third-level support
change management system
voltage event recorder
Web caching
16. A device used to measure resistance in an electrical circuit.
third-level support
performance management
ohmmeter
asset management
17. Manipulating certain characteristics of packets - data streams - or connections to manage the type and amount of traffic traversing a network or interface at any moment.
Web caching
help desk analyst
traffic shaping
event log
18. A collision that occurs when two or more stations are transmitting simultaneously.
CALEA (Communications Assistance for Law Enforcement Act)
local collision
tone locator
tone generator
19. The feature of a network adapter that allows it to pick up all frames that pass over the network
promiscuous mode
help desk analyst
asset management
OTDR (optical time domain reflectometer)
20. A software routine that collects data about a managed device's operation and provides it to the network management application running on the console.
agent
network monitor
escalate
polling
21. A graphical representation of a network's devices and connections. network management
fault management
cache engine
voltage event
network diagram
22. A command-line utility that uses SNMP to poll devices - collects data in a log file - and then generates HTML-based views of the data.
asset management
OTDR (optical time domain reflectometer)
fox and hound
MRTG (Multi Router Traffic Grapher)
23. A tool for accessing and testing a telephone company's local loop.
butt set
MRTG (Multi Router Traffic Grapher)
third-level support
first-level support
24. A tool that assesses the characteristics (for example - frequency - amplitude - and the effects of interference) of wireless signals.
HIPAA (Health Insurance Portability and Accountability Act)
MIB (Management Information Base)
spectrum analyzer
change management system
25. The local storage of frequently needed files that would otherwise be obtained from an external source.
third-level support
giant
supported services list
caching
26. A significant patch to one of the Microsoft Windows operating systems.
cable tester
service pack
system log
OTDR (optical time domain reflectometer)
27. A major change to the existing code in a software application - which may or may not be offered free from a vendor - and may or may not be comprehensive enough to substitute for the original application.
baseline
upgrade
cable performance tester
system log
28. A device that tests cables for one or more of the following conditions: continuity - segment length - distance to a fault - attenuation along a cable - near-end cross talk - and termination resistance and impedance.
HIPAA (Health Insurance Portability and Accountability Act)
Event Viewer
cable tester
second-level support
29. A small electronic device that emits a tone when it detects electrical activity on a wire pair.
cache engine
ghost
caching
tone locator
30. A packet that exceeds the medium's maximum packet size. For example - any Ethernet packet that is larger than 1518 bytes.
voltmeter
configuration management
voltage event
giant
31. The process of identifying and tracking an organization's assets - such as hardware and software.
SNMP (Simple Network Management Protocol)
MRTG (Multi Router Traffic Grapher)
cable tester
asset management
32. A correction - improvement - or enhancement to part of a software application - often distributed at no charge by software vendors to fix a bug in their code or to add slightly more functionality.
negative frame sequence check
patch
OTDR (optical time domain reflectometer)
asset management
33. In network troubleshooting - a person or group with deep knowledge about specific networking topics to whom second-level support personnel escalate challenging problems.
second-level support
configuration management
giant
third-level support
34. Another term for the combination of devices known as a tone generator and a tone locator.
fox and hound
HIPAA (Health Insurance Portability and Accountability Act)
performance management
TDR (time domain reflectometer)
35. The service on Windows-based operating systems that records events - or the ongoing record of such events.
event log
voltage event recorder
service pack
promiscuous mode
36. A technique in which Web pages are stored locally - either on a host or network - and then delivered to requesters more quickly than if they had been obtained from the original source.
runt
backleveling
Web caching
system log
37. A packet that is smaller than the medium's minimum packet size.
backleveling
runt
fox and hound
giant
38. In network troubleshooting - a person or group with deeper knowledge about a subject and to whom first-level support personnel escalate problems.
SNMP (Simple Network Management Protocol)
second-level support
giant
asset management
39. A database used in network management that contains a device's definitions of managed objects and their data.
fault management
HIPAA (Health Insurance Portability and Accountability Act)
call tracking system
MIB (Management Information Base)
40. In network troubleshooting - the person or group who initially fields requests for help from users.
first-level support
Web caching
bug
SNMP (Simple Network Management Protocol)
41. A federal regulation in the United States - enacted in 1996. One aspect of this regulation addresses the security and privacy of medical records - including those stored or transmitted electronically.
butt set
patch
HIPAA (Health Insurance Portability and Accountability Act)
wiring schematic
42. A record of how a network operates under normal conditions (including its performance - collision rate - utilization rate - and so on).
baseline
upgrade
fault management
MRTG (Multi Router Traffic Grapher)
43. A GUI application that allows users to easily view and sort events recorded in the event log on a computer running a Windows-based operating system.
voltage event
network monitor
negative frame sequence check
Event Viewer
44. A United States federal regulation that requires telecommunications carriers and equipment manufacturers to provide for surveillance capabilities.
wiring schematic
CALEA (Communications Assistance for Law Enforcement Act)
Event Viewer
cache engine
45. The collection - storage - and assessment of information related to the versions of software installed on every network device and every device's hardware configuration.
SNMP (Simple Network Management Protocol)
tone locator
call tracking system
configuration management
46. An instrument that tests whether voltage (or light - in the case of fiberoptic cable) issued at one end of a cable can be detected at the opposite end of the cable.
cable tester
performance management
continuity tester
spectrum analyzer
47. A document that lists every service and software package supported within an organization - plus the names of first- and second-level support contacts for those services or software packages.
escalate
supported services list
system log
event log
48. A small electronic device that issues a signal on a wire pair.
performance management
service pack
fox and hound
tone generator
49. A traffic-shaping technique in which the volume or rate of traffic traversing an interface is limited to a predefined maximum.
traffic policing
second-level support
tone locator
voltage event recorder
50. A software-based tool that monitors traffic on the network from a server or workstation attached to the network.
network monitor
help desk coordinator
escalate
tone generator