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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Warmth & Caring
Situational Counseling
Non-Directive Counseling by Carl Rogers
Inappropriate self-disclosure -
2. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Second Phase
Attending or Listening
Crisis
Genuineness
3. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Inappropriate self-disclosure -
Psychytheraphy - Edgar Jackson
Crisis
Genuineness
4. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
First Phase
Situational Counseling
At-need Counseling
Seventh Phase
5. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Negative - 'bombarder' Commuicator -
Congruence
Clarifying
Grief Therapy - Worden
6. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Clarifying
Situational Counseling
Paraphrasing
Informing
7. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
At-need Counseling
Goals of Grief Counseling:
Non-Directive Counseling by Carl Rogers
Inappropriate self-disclosure -
8. The counseling which occures before death
Warmth & Caring
Pre-need Counseling
Perception Checking
First Phase
9. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Second Phase
Barriers to Effective Communication -
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Third Phase
10. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Initial Learning
Informing
Crisis
Leading
11. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Consciously Skilled
Funeral Director Dominance -
Naturally Skilled
Crisis Intervention
12. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Leading
Informational Counseling
Negative - 'bombarder' Commuicator -
Perception Checking
13. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Grief Counseling
Initial Learning
Non-Directive Counseling by Carl Rogers
Attending or Listening
14. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Negatives -
Empathetic Understanding
Goals of Grief Counseling:
Negative - 'bombarder' Commuicator -
15. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Third Phase
Non-Directive Counseling by Carl Rogers
Person Centered Psychotherapy
Seventh Phase
16. Funeral Directors Facilitate Grief by: (continued)
Informational Counseling
Informing
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Summarizing
17. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Psychytheraphy - Edgar Jackson
Self-actualization
Empathy
18. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Negative - 'bombarder' Commuicator -
Congruence
Warmth & Caring
Initial Learning
19. When you express in fresh words the essential feeling stated or strongly implied of a person
Pre-need Counseling
Summarizing
Questioning
Reflecting Feelings
20. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Self-actualization
Sixth Phase
Reflecting Feelings
Summarizing
21. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Person Centered Psychotherapy
Third Phase
Seventh Phase
22. The ability to enter into & share the feelings of others.
Empathy
Attending or Listening
Inappropriate self-disclosure -
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
23. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Non-Directive Counseling by Carl Rogers
Psychytheraphy - Edgar Jackson
Third Phase
Sixth Phase
24. What are some of the Components of Non-Directive Counseling - Continued?
25. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
First Phase
Goals of Grief Counseling:
Clarifying
Non-Directive Counseling
26. Those appropriate and helpful acts of counseling that come after the funeral.
Pre-need Counseling
Post-funeral Counseling
Respect
Leading
27. What are the GOALS of Counseling according to Worden?
Paraphrasing
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Clarifying
28. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Informing
Sixth Phase
Informational Counseling
Empathetic Understanding
29. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Fourth Phase
Questioning
Congruence
Empathy
30. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Funeral Director Dominance -
Crisis
Sixth Phase
31. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Barriers to Effective Communication -
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
32. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Crisis
Second Phase
Grief Therapy
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
33. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Barriers to Effective Communication -
Leading
Informational Counseling
Crisis Intervention
34. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Inappropriate self-disclosure -
Perception Checking
Barriers to Effective Communication -
Situational Counseling
35. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
At-need Counseling
Empathy
Grief Therapy - Worden
36. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Sixth Phase
Respect
Empathetic Understanding
Congruence
37. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Uncomfortable Use
Crisis
Barriers to Effective Communication -
Non-Directive Counseling by Carl Rogers
38. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Situational Counseling
At-need Counseling
Emotional Distancing
Non-Directive Counseling by Carl Rogers
39. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Leading
Understanding the Helping Process
Crisis Intervention
Directive Counseling
40. Wolfelt
Understanding the Helping Process
Crisis
At-need Counseling
Pre-need Counseling
41. 2 processes foster empathetic understanding - reflection and clarification
Empathy
Empathetic Understanding
Non-Directive Counseling by Carl Rogers
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
42. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Seventh Phase
Uncomfortable Use
Funeral Director Dominance -
Congruence
43. Perferred style of counseling in funeral service
Non-Directive Counseling
Paraphrasing
Barriers to Effective Communication -
Genuineness
44. What type of counseling helps people facilitate UNCOMPLICATED grief?
Attending or Listening
Seventh Phase
Grief Counseling
Informational Counseling
45. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Grief Counseling
Paraphrasing
Empathetic Understanding
Naturally Skilled
46. What are the Components of Non-Directive Counseling?
47. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Non-Directive Counseling
Crisis Intervention
Respect
Perception Checking
48. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
49. What are the Counseling Principles and Procedures?
50. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fourth Phase
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Fifth Phase
Situational Counseling