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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
First Phase
Perception Checking
Questioning
Empathy
2. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Attending or Listening
Person Centered Psychotherapy
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
3. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Psychytheraphy - Edgar Jackson
Informing
Negative - 'bombarder' Commuicator -
Summarizing
4. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Fourth Phase
Self-actualization
Non-Directive Counseling
Negative - 'bombarder' Commuicator -
5. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Empathy
Warmth & Caring
Leading
Naturally Skilled
6. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Understanding the Helping Process
Funeral Director Dominance -
Crisis
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
7. What type of counseling helps people facilitate UNCOMPLICATED grief?
At-need Counseling
Sixth Phase
Grief Counseling
Person Centered Psychotherapy
8. What are some of the Components of Non-Directive Counseling - Continued?
9. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Grief Counseling
Warmth & Caring
Funeral Director Dominance -
10. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Self-actualization
First Phase
Second Phase
Grief Counseling
11. 2 processes foster empathetic understanding - reflection and clarification
Fourth Phase
Informing
Empathetic Understanding
Seventh Phase
12. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Consciously Skilled
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Clarifying
Second Phase
13. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Fifth Phase
Situational Counseling
Psychytheraphy - Edgar Jackson
Post-funeral Counseling
14. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Grief Counseling
Sixth Phase
Psychytheraphy - Edgar Jackson
15. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Barriers to Effective Communication -
Non-Directive Counseling by Carl Rogers
Seventh Phase
Attending or Listening
16. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Crisis Intervention
Grief Counseling
Crisis
At-need Counseling
17. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Negative - 'bombarder' Commuicator -
Grief Counseling
Consciously Skilled
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
18. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Person Centered Psychotherapy
Informational Counseling
Directive Counseling
Grief Therapy - Worden
19. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Non-Directive Counseling
Seventh Phase
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Leading
20. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
First Phase
Uncomfortable Use
Psychytheraphy - Edgar Jackson
Summarizing
21. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Crisis
Non-Directive Counseling
Understanding the Helping Process
Non-Directive Counseling by Carl Rogers
22. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
Empathetic Understanding
Sixth Phase
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
23. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Fifth Phase
Empathy
Non-Directive Counseling by Carl Rogers
24. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Directive Counseling
First Phase
Warmth & Caring
Respect
25. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
Non-Directive Counseling by Carl Rogers
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Consciously Skilled
26. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
27. What are the Counseling Principles and Procedures?
28. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Paraphrasing
Genuineness
Congruence
Funeral Director Dominance -
29. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Congruence
Leading
Non-Directive Counseling
Grief Counseling
30. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
First Phase
Congruence
Initial Learning
Grief Therapy - Worden
31. When you express in fresh words the essential feeling stated or strongly implied of a person
Inappropriate self-disclosure -
Uncomfortable Use
Reflecting Feelings
Leading
32. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Consciously Skilled
Post-funeral Counseling
Naturally Skilled
Non-Directive Counseling by Carl Rogers
33. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Empathy
Fifth Phase
Sixth Phase
Initial Learning
34. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Third Phase
Attending or Listening
Emotional Distancing
Consciously Skilled
35. The ability to enter into & share the feelings of others.
Empathy
Negative - 'bombarder' Commuicator -
Uncomfortable Use
Situational Counseling
36. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Psychytheraphy - Edgar Jackson
Informing
Goals of Grief Counseling:
Grief Therapy
37. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Grief Therapy
Understanding the Helping Process
Seventh Phase
Barriers to Effective Communication -
38. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Crisis Intervention
Perception Checking
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Sixth Phase
39. Perferred style of counseling in funeral service
Situational Counseling
Crisis
Non-Directive Counseling
Warmth & Caring
40. What are the Components of Non-Directive Counseling?
41. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Non-Directive Counseling
Post-funeral Counseling
Informing
Emotional Distancing
42. What are some of the Components of Non-Directive Counseling - Continued?
43. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Post-funeral Counseling
Third Phase
Perception Checking
Sixth Phase
44. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Informing
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Grief Counseling
Inappropriate self-disclosure -
45. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Genuineness
Attending or Listening
Sixth Phase
46. Those appropriate and helpful acts of counseling that come after the funeral.
Genuineness
Understanding the Helping Process
Post-funeral Counseling
Crisis Intervention
47. A method for gaining information and increasing understanding
Questioning
Self-actualization
Congruence
Genuineness
48. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Seventh Phase
Funeral Director Dominance -
Barriers to Effective Communication -
49. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Congruence
Warmth & Caring
First Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
50. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Grief Therapy
Directive Counseling
Psychytheraphy - Edgar Jackson
Situational Counseling