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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the Counseling Principles and Procedures?
2. 2 processes foster empathetic understanding - reflection and clarification
Grief Therapy
Respect
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Empathetic Understanding
3. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Psychytheraphy - Edgar Jackson
4. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Second Phase
Crisis Intervention
Perception Checking
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
5. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Second Phase
Leading
Negative - 'bombarder' Commuicator -
Questioning
6. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Initial Learning
Grief Therapy - Worden
Uncomfortable Use
At-need Counseling
7. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Funeral Director Dominance -
Situational Counseling
Attending or Listening
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
8. Wolfelt
Paraphrasing
Crisis
Understanding the Helping Process
Reflecting Feelings
9. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Emotional Distancing
Barriers to Effective Communication -
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Goals of Grief Counseling:
10. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
Negative - 'bombarder' Commuicator -
Inappropriate self-disclosure -
Grief Therapy
11. What are the Components of Non-Directive Counseling?
12. A method for gaining information and increasing understanding
Seventh Phase
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Questioning
Paraphrasing
13. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Emotional Distancing
Warmth & Caring
Negative - 'bombarder' Commuicator -
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
14. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Barriers to Effective Communication -
Fifth Phase
Consciously Skilled
Empathetic Understanding
15. What are some of the Components of Non-Directive Counseling - Continued?
16. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Consciously Skilled
Non-Directive Counseling
Emotional Distancing
Negative - 'bombarder' Commuicator -
17. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Seventh Phase
Emotional Distancing
Perception Checking
Person Centered Psychotherapy
18. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Psychytheraphy - Edgar Jackson
Fifth Phase
Barriers to Effective Communication -
First Phase
19. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Respect
Leading
Psychytheraphy - Edgar Jackson
Crisis
20. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
First Phase
Pre-need Counseling
Non-Directive Counseling by Carl Rogers
21. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Informational Counseling
Naturally Skilled
Clarifying
Non-Directive Counseling by Carl Rogers
22. The ability to enter into & share the feelings of others.
At-need Counseling
Leading
Fifth Phase
Empathy
23. What are some of the Components of Non-Directive Counseling - Continued?
24. Funeral Directors Facilitate Grief by: (continued)
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Grief Counseling
Grief Therapy - Worden
Questioning
25. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Funeral Director Dominance -
Barriers to Effective Communication -
Situational Counseling
First Phase
26. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Understanding the Helping Process
Barriers to Effective Communication -
Empathetic Understanding
Inappropriate self-disclosure -
27. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Fourth Phase
Initial Learning
Emotional Distancing
28. When you express in fresh words the essential feeling stated or strongly implied of a person
Leading
Uncomfortable Use
Congruence
Reflecting Feelings
29. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Grief Counseling
At-need Counseling
Fourth Phase
30. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Second Phase
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Third Phase
31. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Understanding the Helping Process
Seventh Phase
Attending or Listening
Non-Directive Counseling by Carl Rogers
32. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Negative - 'bombarder' Commuicator -
Genuineness
First Phase
Naturally Skilled
33. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
At-need Counseling
Pre-need Counseling
First Phase
Third Phase
34. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
35. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Grief Counseling
Grief Therapy
Understanding the Helping Process
36. Those appropriate and helpful acts of counseling that come after the funeral.
Perception Checking
Non-Directive Counseling by Carl Rogers
Crisis Intervention
Post-funeral Counseling
37. Funeral Directors Facilitate Grief by:
Reflecting Feelings
Grief Therapy
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Crisis Intervention
38. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Third Phase
Informational Counseling
Directive Counseling
Attending or Listening
39. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
At-need Counseling
Non-Directive Counseling
Barriers to Effective Communication -
Naturally Skilled
40. What are the GOALS of Counseling according to Worden?
Initial Learning
Pre-need Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Clarifying
41. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Informing
Crisis
Goals of Grief Counseling:
Genuineness
42. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Situational Counseling
Seventh Phase
Genuineness
Grief Therapy - Worden
43. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Summarizing
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Inappropriate self-disclosure -
Attending or Listening
44. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Initial Learning
Crisis
Summarizing
Crisis Intervention
45. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Post-funeral Counseling
Warmth & Caring
Crisis
Third Phase
46. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Funeral Director Dominance -
Negatives -
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
47. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Summarizing
Congruence
Initial Learning
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
48. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Pre-need Counseling
Summarizing
Emotional Distancing
Clarifying
49. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Non-Directive Counseling
Empathetic Understanding
Non-Directive Counseling by Carl Rogers
Third Phase
50. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Paraphrasing
Goals of Grief Counseling:
Sixth Phase
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview