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DSST Grief Counseling

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
First Phase
Reflecting Feelings
Situational Counseling

2. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Pre-need Counseling
Uncomfortable Use
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Genuineness

3. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Second Phase
Perception Checking
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

4. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Congruence
Empathetic Understanding
Crisis Intervention
Second Phase

5. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Non-Directive Counseling by Carl Rogers
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Summarizing
Congruence

6. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
First Phase
Directive Counseling
Attending or Listening
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

7. What are the Components of Non-Directive Counseling?

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8. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Uncomfortable Use
At-need Counseling
Self-actualization
Grief Counseling

9. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Non-Directive Counseling
Perception Checking
Attending or Listening
Seventh Phase

10. Wolfelt
Fourth Phase
Funeral Director Dominance -
Grief Therapy
Understanding the Helping Process

11. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Crisis Intervention
Grief Counseling
Emotional Distancing
Person Centered Psychotherapy

12. The ability to enter into & share the feelings of others.
Understanding the Helping Process
Empathy
Empathetic Understanding
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

13. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Non-Directive Counseling by Carl Rogers
Directive Counseling
Non-Directive Counseling

14. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Emotional Distancing
Inappropriate self-disclosure -
Empathy
Warmth & Caring

15. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Informing
Initial Learning
Warmth & Caring
Grief Therapy - Worden

16. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t

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17. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Sixth Phase
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Seventh Phase
Person Centered Psychotherapy

18. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Informational Counseling
Paraphrasing
Leading
Perception Checking

19. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Non-Directive Counseling by Carl Rogers
Understanding the Helping Process
Grief Therapy - Worden
Clarifying

20. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Directive Counseling
Grief Counseling
Seventh Phase
Informing

21. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Post-funeral Counseling
Emotional Distancing
Self-actualization

22. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Barriers to Effective Communication -
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Initial Learning
Non-Directive Counseling by Carl Rogers

23. What are the GOALS of Counseling according to Worden?
Clarifying
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Genuineness
Sixth Phase

24. What type of counseling helps people facilitate UNCOMPLICATED grief?
Barriers to Effective Communication -
Grief Counseling
Self-actualization
Empathetic Understanding

25. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Uncomfortable Use
Understanding the Helping Process
Directive Counseling
Informational Counseling

26. What are some of the Components of Non-Directive Counseling - Continued?

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27. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Questioning
Non-Directive Counseling
Fourth Phase
Fifth Phase

28. Those appropriate and helpful acts of counseling that come after the funeral.
Goals of Grief Counseling:
Post-funeral Counseling
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Psychytheraphy - Edgar Jackson

29. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Respect
Genuineness
Fourth Phase
Grief Counseling

30. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Grief Counseling
Self-actualization
Reflecting Feelings
Uncomfortable Use

31. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Naturally Skilled
Respect
Negatives -
Emotional Distancing

32. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
Naturally Skilled
Informational Counseling
Goals of Grief Counseling:

33. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Informing
Self-actualization
Warmth & Caring

34. A method for gaining information and increasing understanding
First Phase
Questioning
Directive Counseling
Barriers to Effective Communication -

35. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Goals of Grief Counseling:
Second Phase
Grief Therapy
Fourth Phase

36. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Directive Counseling
Informing
Naturally Skilled
Pre-need Counseling

37. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Emotional Distancing
Directive Counseling
Grief Counseling
Initial Learning

38. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Questioning
Pre-need Counseling
Consciously Skilled

39. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Consciously Skilled
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Warmth & Caring
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem

40. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Genuineness
Directive Counseling
Self-actualization
Non-Directive Counseling

41. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Respect
Pre-need Counseling
Grief Therapy
Second Phase

42. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Grief Counseling
Uncomfortable Use
Respect
Grief Therapy - Worden

43. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Psychytheraphy - Edgar Jackson
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Warmth & Caring

44. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Seventh Phase
Non-Directive Counseling
First Phase
Second Phase

45. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Grief Therapy - Worden
Fifth Phase
Initial Learning

46. The counseling which occures before death
Fifth Phase
Emotional Distancing
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Pre-need Counseling

47. When you express in fresh words the essential feeling stated or strongly implied of a person
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Empathetic Understanding
Reflecting Feelings
Empathy

48. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Second Phase
Pre-need Counseling
Crisis
Congruence

49. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Situational Counseling
Naturally Skilled
Crisis
Psychytheraphy - Edgar Jackson

50. What are the Counseling Principles and Procedures?

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