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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Fifth Phase
Naturally Skilled
Initial Learning
2. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Attending or Listening
Paraphrasing
Grief Counseling
Funeral Director Dominance -
3. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Goals of Grief Counseling:
Negatives -
Paraphrasing
4. The ability to enter into & share the feelings of others.
Genuineness
Negative - 'bombarder' Commuicator -
Empathy
Directive Counseling
5. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Barriers to Effective Communication -
Self-actualization
Second Phase
Attending or Listening
6. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Summarizing
Sixth Phase
Understanding the Helping Process
Situational Counseling
7. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Second Phase
Psychytheraphy - Edgar Jackson
Emotional Distancing
Third Phase
8. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
First Phase
At-need Counseling
Attending or Listening
Clarifying
9. What are the Components of Non-Directive Counseling?
10. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Respect
Initial Learning
Naturally Skilled
Reflecting Feelings
11. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Non-Directive Counseling by Carl Rogers
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Understanding the Helping Process
Informing
12. Funeral Directors Facilitate Grief by:
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Naturally Skilled
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Negatives -
13. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Negatives -
Consciously Skilled
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
14. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Warmth & Caring
Grief Counseling
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Perception Checking
15. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Situational Counseling
Fourth Phase
Emotional Distancing
Questioning
16. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Clarifying
Fifth Phase
Psychytheraphy - Edgar Jackson
Respect
17. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Non-Directive Counseling
Third Phase
Self-actualization
Leading
18. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Congruence
At-need Counseling
Non-Directive Counseling by Carl Rogers
Second Phase
19. What are some of the Components of Non-Directive Counseling - Continued?
20. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Clarifying
Goals of Grief Counseling:
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling by Carl Rogers
21. Those appropriate and helpful acts of counseling that come after the funeral.
Clarifying
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Post-funeral Counseling
Second Phase
22. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Directive Counseling
Questioning
Initial Learning
23. What are some of the Components of Non-Directive Counseling - Continued?
24. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Pre-need Counseling
Genuineness
Reflecting Feelings
Paraphrasing
25. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Crisis
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Summarizing
Empathetic Understanding
26. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
At-need Counseling
Leading
Barriers to Effective Communication -
Congruence
27. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Psychytheraphy - Edgar Jackson
Goals of Grief Counseling:
Second Phase
28. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Inappropriate self-disclosure -
Fifth Phase
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Negative - 'bombarder' Commuicator -
29. Perferred style of counseling in funeral service
Non-Directive Counseling
Paraphrasing
Directive Counseling
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
30. 2 processes foster empathetic understanding - reflection and clarification
Negatives -
At-need Counseling
Self-actualization
Empathetic Understanding
31. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Consciously Skilled
Empathetic Understanding
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling by Carl Rogers
32. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Third Phase
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Crisis
Paraphrasing
33. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Crisis Intervention
Directive Counseling
Self-actualization
34. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Consciously Skilled
Barriers to Effective Communication -
Crisis Intervention
Fifth Phase
35. The counseling which occures before death
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Pre-need Counseling
Emotional Distancing
Second Phase
36. What are the GOALS of Counseling according to Worden?
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling by Carl Rogers
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
37. What type of counseling helps people facilitate UNCOMPLICATED grief?
Informational Counseling
Grief Counseling
Naturally Skilled
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
38. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
At-need Counseling
Perception Checking
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Non-Directive Counseling
39. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Crisis
Attending or Listening
Negative - 'bombarder' Commuicator -
40. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Negative - 'bombarder' Commuicator -
Naturally Skilled
Congruence
Grief Counseling
41. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Grief Counseling
Uncomfortable Use
Respect
Third Phase
42. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
43. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Consciously Skilled
Seventh Phase
Sixth Phase
Crisis Intervention
44. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Emotional Distancing
Initial Learning
Non-Directive Counseling
Grief Therapy - Worden
45. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Grief Therapy
Genuineness
Non-Directive Counseling
Third Phase
46. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Funeral Director Dominance -
Sixth Phase
Grief Counseling
Goals of Grief Counseling:
47. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Grief Counseling
Situational Counseling
Reflecting Feelings
Negative - 'bombarder' Commuicator -
48. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Informing
First Phase
Paraphrasing
Attending or Listening
49. What are the Counseling Principles and Procedures?
50. A method for gaining information and increasing understanding
Grief Counseling
Congruence
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Questioning