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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Funeral Directors Facilitate Grief by:
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Pre-need Counseling
Grief Counseling
2. The ability to enter into & share the feelings of others.
Seventh Phase
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Informing
Empathy
3. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Non-Directive Counseling
First Phase
Situational Counseling
Crisis Intervention
4. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Warmth & Caring
Crisis
Grief Counseling
5. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Attending or Listening
Grief Counseling
Respect
Goals of Grief Counseling:
6. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Fifth Phase
Grief Counseling
Warmth & Caring
Barriers to Effective Communication -
7. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Congruence
Respect
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Grief Therapy - Worden
8. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Summarizing
Paraphrasing
Respect
Non-Directive Counseling by Carl Rogers
9. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Crisis Intervention
Barriers to Effective Communication -
Uncomfortable Use
Non-Directive Counseling
10. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Attending or Listening
Psychytheraphy - Edgar Jackson
Genuineness
Reflecting Feelings
11. Funeral Directors Facilitate Grief by: (continued)
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Situational Counseling
Crisis Intervention
Informational Counseling
12. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Informing
Fourth Phase
Congruence
First Phase
13. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Funeral Director Dominance -
Empathetic Understanding
Fourth Phase
Psychytheraphy - Edgar Jackson
14. Those appropriate and helpful acts of counseling that come after the funeral.
Crisis Intervention
Inappropriate self-disclosure -
Non-Directive Counseling by Carl Rogers
Post-funeral Counseling
15. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Pre-need Counseling
Sixth Phase
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Genuineness
16. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Summarizing
Post-funeral Counseling
Grief Counseling
Second Phase
17. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Negative - 'bombarder' Commuicator -
Person Centered Psychotherapy
Negatives -
Fifth Phase
18. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Third Phase
Respect
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Sixth Phase
19. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Psychytheraphy - Edgar Jackson
Paraphrasing
Summarizing
Situational Counseling
20. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Consciously Skilled
Fifth Phase
Third Phase
Perception Checking
21. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Situational Counseling
Empathetic Understanding
Respect
Non-Directive Counseling
22. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Post-funeral Counseling
Summarizing
Leading
Paraphrasing
23. What are some of the Components of Non-Directive Counseling - Continued?
24. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
First Phase
Non-Directive Counseling by Carl Rogers
Crisis Intervention
Fourth Phase
25. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Seventh Phase
Situational Counseling
26. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Second Phase
Fifth Phase
At-need Counseling
27. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Initial Learning
Crisis
Negatives -
Congruence
28. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Emotional Distancing
Attending or Listening
Inappropriate self-disclosure -
Warmth & Caring
29. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Person Centered Psychotherapy
First Phase
Non-Directive Counseling
Situational Counseling
30. Perferred style of counseling in funeral service
Grief Counseling
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling
Crisis Intervention
31. Wolfelt
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Understanding the Helping Process
Attending or Listening
Barriers to Effective Communication -
32. When you express in fresh words the essential feeling stated or strongly implied of a person
Perception Checking
Reflecting Feelings
Second Phase
Uncomfortable Use
33. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Seventh Phase
Grief Therapy
Self-actualization
Inappropriate self-disclosure -
34. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Informing
Warmth & Caring
Attending or Listening
Leading
35. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Warmth & Caring
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Seventh Phase
36. What are the Components of Non-Directive Counseling?
37. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Goals of Grief Counseling:
Congruence
Reflecting Feelings
38. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Uncomfortable Use
Psychytheraphy - Edgar Jackson
Informing
Situational Counseling
39. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Directive Counseling
Reflecting Feelings
Warmth & Caring
Person Centered Psychotherapy
40. What are the Counseling Principles and Procedures?
41. A method for gaining information and increasing understanding
Questioning
Understanding the Helping Process
Grief Counseling
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
42. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Naturally Skilled
Pre-need Counseling
Non-Directive Counseling by Carl Rogers
Informational Counseling
43. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Barriers to Effective Communication -
Questioning
Grief Counseling
Consciously Skilled
44. 2 processes foster empathetic understanding - reflection and clarification
Emotional Distancing
Sixth Phase
Empathetic Understanding
Inappropriate self-disclosure -
45. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Attending or Listening
Post-funeral Counseling
Reflecting Feelings
Clarifying
46. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Grief Therapy - Worden
First Phase
Emotional Distancing
Summarizing
47. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Situational Counseling
Seventh Phase
Non-Directive Counseling by Carl Rogers
Uncomfortable Use
48. What are some of the Components of Non-Directive Counseling - Continued?
49. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Clarifying
Paraphrasing
50. What are the GOALS of Counseling according to Worden?
Sixth Phase
Warmth & Caring
Goals of Grief Counseling:
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit