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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Fifth Phase
Genuineness
First Phase
Attending or Listening
2. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Fourth Phase
Non-Directive Counseling
Barriers to Effective Communication -
Genuineness
3. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Non-Directive Counseling
Fourth Phase
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Non-Directive Counseling by Carl Rogers
4. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Leading
Fourth Phase
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Directive Counseling
5. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Initial Learning
Situational Counseling
Self-actualization
Grief Counseling
6. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Fourth Phase
Third Phase
Grief Therapy
Barriers to Effective Communication -
7. What are the GOALS of Counseling according to Worden?
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Sixth Phase
Congruence
Respect
8. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Inappropriate self-disclosure -
Non-Directive Counseling
Barriers to Effective Communication -
Paraphrasing
9. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Self-actualization
Psychytheraphy - Edgar Jackson
Barriers to Effective Communication -
Initial Learning
10. Perferred style of counseling in funeral service
Non-Directive Counseling
Second Phase
Situational Counseling
Empathetic Understanding
11. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Negatives -
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Second Phase
12. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Fourth Phase
Psychytheraphy - Edgar Jackson
13. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Goals of Grief Counseling:
Paraphrasing
Uncomfortable Use
Genuineness
14. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Emotional Distancing
Perception Checking
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Psychytheraphy - Edgar Jackson
15. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Consciously Skilled
Barriers to Effective Communication -
Person Centered Psychotherapy
Pre-need Counseling
16. Wolfelt
Inappropriate self-disclosure -
Understanding the Helping Process
Crisis Intervention
Situational Counseling
17. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
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18. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Understanding the Helping Process
Post-funeral Counseling
Funeral Director Dominance -
Genuineness
19. What are the Components of Non-Directive Counseling?
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20. A method for gaining information and increasing understanding
Questioning
Congruence
Negatives -
Second Phase
21. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Grief Therapy - Worden
Grief Therapy
Person Centered Psychotherapy
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
22. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Informational Counseling
Grief Counseling
Goals of Grief Counseling:
Negatives -
23. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Non-Directive Counseling by Carl Rogers
Grief Therapy
Sixth Phase
Directive Counseling
24. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Summarizing
Informing
25. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Directive Counseling
Uncomfortable Use
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Congruence
26. The counseling which occures before death
Pre-need Counseling
Barriers to Effective Communication -
Grief Therapy
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
27. When you express in fresh words the essential feeling stated or strongly implied of a person
Empathetic Understanding
Consciously Skilled
Grief Therapy
Reflecting Feelings
28. What are some of the Components of Non-Directive Counseling - Continued?
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29. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Negative - 'bombarder' Commuicator -
Informing
Seventh Phase
First Phase
30. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Informing
Crisis
Situational Counseling
Naturally Skilled
31. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Informational Counseling
Naturally Skilled
Empathetic Understanding
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
32. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Grief Counseling
Warmth & Caring
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
33. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Situational Counseling
Grief Therapy - Worden
Post-funeral Counseling
Attending or Listening
34. The ability to enter into & share the feelings of others.
Empathy
At-need Counseling
Pre-need Counseling
Non-Directive Counseling by Carl Rogers
35. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Grief Therapy - Worden
Second Phase
First Phase
Non-Directive Counseling by Carl Rogers
36. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
First Phase
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Naturally Skilled
37. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
At-need Counseling
Second Phase
Pre-need Counseling
Sixth Phase
38. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Paraphrasing
Grief Therapy - Worden
Funeral Director Dominance -
Genuineness
39. What are some of the Components of Non-Directive Counseling - Continued?
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40. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Perception Checking
Crisis
Initial Learning
41. 2 processes foster empathetic understanding - reflection and clarification
Barriers to Effective Communication -
Empathetic Understanding
Fourth Phase
Questioning
42. Funeral Directors Facilitate Grief by: (continued)
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Genuineness
Fourth Phase
Non-Directive Counseling
43. Those appropriate and helpful acts of counseling that come after the funeral.
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Situational Counseling
Post-funeral Counseling
Clarifying
44. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Questioning
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Barriers to Effective Communication -
Non-Directive Counseling by Carl Rogers
45. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Clarifying
Person Centered Psychotherapy
Emotional Distancing
Paraphrasing
46. What are the Counseling Principles and Procedures?
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47. Funeral Directors Facilitate Grief by:
Naturally Skilled
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Grief Therapy - Worden
First Phase
48. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Non-Directive Counseling
Directive Counseling
Summarizing
Grief Counseling
49. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
First Phase
Attending or Listening
Non-Directive Counseling
Inappropriate self-disclosure -
50. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
At-need Counseling
Directive Counseling
Goals of Grief Counseling:
Perception Checking