SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the Components of Non-Directive Counseling?
2. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Clarifying
Initial Learning
Paraphrasing
Second Phase
3. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Perception Checking
Crisis
Empathy
Inappropriate self-disclosure -
4. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Seventh Phase
First Phase
Empathetic Understanding
Consciously Skilled
5. Perferred style of counseling in funeral service
Summarizing
Naturally Skilled
Fourth Phase
Non-Directive Counseling
6. What are the GOALS of Counseling according to Worden?
Initial Learning
Perception Checking
First Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
7. The counseling which occures before death
Pre-need Counseling
Grief Therapy
Barriers to Effective Communication -
Genuineness
8. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Situational Counseling
Leading
Summarizing
Inappropriate self-disclosure -
9. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
At-need Counseling
Summarizing
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Congruence
10. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
11. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Directive Counseling
Naturally Skilled
Reflecting Feelings
Non-Directive Counseling by Carl Rogers
12. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Barriers to Effective Communication -
Pre-need Counseling
Funeral Director Dominance -
Informational Counseling
13. What are the Counseling Principles and Procedures?
14. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Informational Counseling
Psychytheraphy - Edgar Jackson
Reflecting Feelings
Uncomfortable Use
15. What are some of the Components of Non-Directive Counseling - Continued?
16. Wolfelt
Understanding the Helping Process
Self-actualization
Funeral Director Dominance -
Consciously Skilled
17. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Congruence
Negatives -
Second Phase
Questioning
18. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Leading
Informing
Genuineness
Fifth Phase
19. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Negatives -
Goals of Grief Counseling:
Second Phase
Non-Directive Counseling by Carl Rogers
20. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Perception Checking
Empathetic Understanding
First Phase
Non-Directive Counseling by Carl Rogers
21. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Directive Counseling
Consciously Skilled
Leading
Psychytheraphy - Edgar Jackson
22. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Informing
Situational Counseling
Summarizing
Naturally Skilled
23. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
Respect
Person Centered Psychotherapy
Paraphrasing
24. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Negatives -
Uncomfortable Use
Goals of Grief Counseling:
Reflecting Feelings
25. Those appropriate and helpful acts of counseling that come after the funeral.
Negatives -
Grief Therapy
Post-funeral Counseling
Barriers to Effective Communication -
26. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Attending or Listening
Paraphrasing
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Situational Counseling
27. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Non-Directive Counseling by Carl Rogers
Inappropriate self-disclosure -
Third Phase
28. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
Empathy
Negatives -
Crisis
29. When you express in fresh words the essential feeling stated or strongly implied of a person
Reflecting Feelings
At-need Counseling
Post-funeral Counseling
Non-Directive Counseling by Carl Rogers
30. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
At-need Counseling
Summarizing
Inappropriate self-disclosure -
Crisis Intervention
31. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Grief Counseling
Congruence
Fourth Phase
Post-funeral Counseling
32. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Grief Counseling
Goals of Grief Counseling:
Psychytheraphy - Edgar Jackson
Grief Therapy - Worden
33. Funeral Directors Facilitate Grief by:
Naturally Skilled
Third Phase
Negatives -
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
34. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Situational Counseling
Warmth & Caring
Person Centered Psychotherapy
Consciously Skilled
35. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Directive Counseling
Barriers to Effective Communication -
Fourth Phase
Psychytheraphy - Edgar Jackson
36. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Uncomfortable Use
Inappropriate self-disclosure -
Paraphrasing
Self-actualization
37. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
Paraphrasing
Grief Counseling
First Phase
38. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Initial Learning
Warmth & Caring
Crisis Intervention
Non-Directive Counseling
39. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Third Phase
Non-Directive Counseling
Second Phase
Funeral Director Dominance -
40. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Understanding the Helping Process
Seventh Phase
Pre-need Counseling
41. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Negative - 'bombarder' Commuicator -
Naturally Skilled
42. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
First Phase
Crisis Intervention
Fourth Phase
43. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Grief Therapy
Informational Counseling
Consciously Skilled
Leading
44. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Non-Directive Counseling by Carl Rogers
Emotional Distancing
Grief Counseling
Fourth Phase
45. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
At-need Counseling
Informing
Sixth Phase
Grief Counseling
46. A method for gaining information and increasing understanding
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Questioning
Uncomfortable Use
Empathy
47. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Empathy
Informing
Empathetic Understanding
Non-Directive Counseling
48. 2 processes foster empathetic understanding - reflection and clarification
Self-actualization
Empathetic Understanding
Emotional Distancing
Directive Counseling
49. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Naturally Skilled
Grief Therapy
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Leading
50. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Negatives -
Attending or Listening
Grief Counseling
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem