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DSST Grief Counseling

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Perception Checking
Sixth Phase
Fifth Phase

2. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Funeral Director Dominance -
Attending or Listening
Emotional Distancing
Initial Learning

3. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Uncomfortable Use
Seventh Phase
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Sixth Phase

4. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Sixth Phase
Crisis Intervention
Negatives -
Naturally Skilled

5. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Goals of Grief Counseling:
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Understanding the Helping Process
Congruence

6. When you express in fresh words the essential feeling stated or strongly implied of a person
Reflecting Feelings
Third Phase
Uncomfortable Use
Negatives -

7. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Sixth Phase
Informational Counseling
Situational Counseling
Goals of Grief Counseling:

8. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Barriers to Effective Communication -
Congruence
Genuineness
Uncomfortable Use

9. What are the GOALS of Counseling according to Worden?
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Congruence
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Sixth Phase

10. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Summarizing
Empathetic Understanding
Directive Counseling
Non-Directive Counseling by Carl Rogers

11. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Goals of Grief Counseling:
Non-Directive Counseling by Carl Rogers
Initial Learning
Attending or Listening

12. 2 processes foster empathetic understanding - reflection and clarification
Pre-need Counseling
Psychytheraphy - Edgar Jackson
Empathetic Understanding
Crisis Intervention

13. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Directive Counseling
Paraphrasing
Non-Directive Counseling by Carl Rogers
Leading

14. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Respect
Fourth Phase
Non-Directive Counseling
Grief Therapy

15. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Post-funeral Counseling
Empathy
Negatives -

16. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Funeral Director Dominance -
Grief Counseling
Empathy
At-need Counseling

17. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Seventh Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Uncomfortable Use
Empathetic Understanding

18. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
First Phase
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Crisis Intervention
Naturally Skilled

19. The counseling which occures before death
Informational Counseling
Empathy
Grief Counseling
Pre-need Counseling

20. What are some of the Components of Non-Directive Counseling - Continued?

21. What are some of the Components of Non-Directive Counseling - Continued?

22. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Psychytheraphy - Edgar Jackson
Inappropriate self-disclosure -
Clarifying
Summarizing

23. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Consciously Skilled
Questioning
Person Centered Psychotherapy
Reflecting Feelings

24. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Psychytheraphy - Edgar Jackson
Summarizing
Sixth Phase

25. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Goals of Grief Counseling:
Respect
Uncomfortable Use
Congruence

26. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Second Phase
Respect
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Grief Counseling

27. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Empathetic Understanding
Crisis
Situational Counseling
Grief Counseling

28. Those appropriate and helpful acts of counseling that come after the funeral.
First Phase
Barriers to Effective Communication -
Post-funeral Counseling
Non-Directive Counseling by Carl Rogers

29. What are the Components of Non-Directive Counseling?

30. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Crisis Intervention
Genuineness
Barriers to Effective Communication -
Non-Directive Counseling by Carl Rogers

31. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Inappropriate self-disclosure -
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Psychytheraphy - Edgar Jackson
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ

32. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Warmth & Caring
Non-Directive Counseling by Carl Rogers
Fourth Phase
Attending or Listening

33. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
At-need Counseling
Congruence
Clarifying
Directive Counseling

34. Funeral Directors Facilitate Grief by: (continued)
Situational Counseling
Non-Directive Counseling by Carl Rogers
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Crisis

35. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Third Phase
Informing
Negatives -
Grief Therapy

36. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Paraphrasing
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling

37. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
Understanding the Helping Process
Perception Checking
Uncomfortable Use

38. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Psychytheraphy - Edgar Jackson
Non-Directive Counseling
Fourth Phase

39. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Leading
Barriers to Effective Communication -
Perception Checking
Inappropriate self-disclosure -

40. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
First Phase
Non-Directive Counseling

41. What are the Counseling Principles and Procedures?

42. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Situational Counseling
Person Centered Psychotherapy
Crisis Intervention

43. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Summarizing
At-need Counseling
Perception Checking
Warmth & Caring

44. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Crisis Intervention
Non-Directive Counseling by Carl Rogers
Inappropriate self-disclosure -
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

45. Wolfelt
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Understanding the Helping Process
Barriers to Effective Communication -
Person Centered Psychotherapy

46. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Person Centered Psychotherapy
At-need Counseling
Consciously Skilled

47. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Fourth Phase
Emotional Distancing
Grief Therapy
Uncomfortable Use

48. The ability to enter into & share the feelings of others.
Understanding the Helping Process
Third Phase
Empathy
Respect

49. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Negatives -
Non-Directive Counseling
Emotional Distancing

50. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Grief Counseling
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Negative - 'bombarder' Commuicator -
Grief Therapy - Worden