SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Negative - 'bombarder' Commuicator -
Negatives -
Sixth Phase
Fifth Phase
2. What are the GOALS of Counseling according to Worden?
Informational Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Post-funeral Counseling
Initial Learning
3. Funeral Directors Facilitate Grief by: (continued)
Uncomfortable Use
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Sixth Phase
Negatives -
4. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Informational Counseling
Paraphrasing
Clarifying
Seventh Phase
5. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Seventh Phase
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
At-need Counseling
Grief Counseling
6. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Negative - 'bombarder' Commuicator -
Pre-need Counseling
Person Centered Psychotherapy
Third Phase
7. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Paraphrasing
Goals of Grief Counseling:
Fifth Phase
Genuineness
8. What type of counseling helps people facilitate UNCOMPLICATED grief?
Person Centered Psychotherapy
Grief Therapy
Grief Counseling
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
9. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Attending or Listening
Non-Directive Counseling
Genuineness
Psychytheraphy - Edgar Jackson
10. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Funeral Director Dominance -
Naturally Skilled
Grief Therapy
Post-funeral Counseling
11. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Negative - 'bombarder' Commuicator -
Grief Therapy
Goals of Grief Counseling:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
12. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Negatives -
Emotional Distancing
Non-Directive Counseling by Carl Rogers
Negative - 'bombarder' Commuicator -
13. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Grief Therapy
Naturally Skilled
Negatives -
Questioning
14. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Summarizing
First Phase
Grief Therapy - Worden
15. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Grief Counseling
Understanding the Helping Process
Uncomfortable Use
Inappropriate self-disclosure -
16. What are some of the Components of Non-Directive Counseling - Continued?
17. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Informing
Post-funeral Counseling
Directive Counseling
18. Funeral Directors Facilitate Grief by:
Summarizing
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Uncomfortable Use
Non-Directive Counseling
19. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Clarifying
Informing
Post-funeral Counseling
20. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Leading
Clarifying
Psychytheraphy - Edgar Jackson
Inappropriate self-disclosure -
21. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Crisis
Attending or Listening
Fourth Phase
Understanding the Helping Process
22. Wolfelt
Empathetic Understanding
Consciously Skilled
Understanding the Helping Process
Non-Directive Counseling by Carl Rogers
23. Those appropriate and helpful acts of counseling that come after the funeral.
Post-funeral Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Grief Counseling
Genuineness
24. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Naturally Skilled
Non-Directive Counseling
Non-Directive Counseling by Carl Rogers
Grief Therapy - Worden
25. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Pre-need Counseling
Summarizing
Understanding the Helping Process
Negative - 'bombarder' Commuicator -
26. What are the Counseling Principles and Procedures?
27. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Negative - 'bombarder' Commuicator -
Respect
Leading
Attending or Listening
28. Perferred style of counseling in funeral service
Non-Directive Counseling
Funeral Director Dominance -
Grief Counseling
Consciously Skilled
29. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Non-Directive Counseling by Carl Rogers
Consciously Skilled
Naturally Skilled
Fourth Phase
30. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Post-funeral Counseling
Negative - 'bombarder' Commuicator -
Self-actualization
First Phase
31. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Perception Checking
Third Phase
Attending or Listening
Fourth Phase
32. The ability to enter into & share the feelings of others.
Directive Counseling
Psychytheraphy - Edgar Jackson
Self-actualization
Empathy
33. When you express in fresh words the essential feeling stated or strongly implied of a person
Naturally Skilled
Non-Directive Counseling by Carl Rogers
Reflecting Feelings
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
34. The counseling which occures before death
Sixth Phase
Pre-need Counseling
Perception Checking
Psychytheraphy - Edgar Jackson
35. A method for gaining information and increasing understanding
Questioning
Barriers to Effective Communication -
Grief Counseling
Perception Checking
36. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
Understanding the Helping Process
Crisis
Consciously Skilled
37. What are some of the Components of Non-Directive Counseling - Continued?
38. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Non-Directive Counseling by Carl Rogers
Respect
Perception Checking
Self-actualization
39. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Reflecting Feelings
Non-Directive Counseling by Carl Rogers
Crisis Intervention
Self-actualization
40. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Clarifying
Paraphrasing
Goals of Grief Counseling:
Directive Counseling
41. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Third Phase
Directive Counseling
Congruence
Barriers to Effective Communication -
42. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Consciously Skilled
Reflecting Feelings
Goals of Grief Counseling:
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
43. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
44. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Funeral Director Dominance -
Respect
Negatives -
Seventh Phase
45. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Empathy
Consciously Skilled
Crisis
Person Centered Psychotherapy
46. What are the Components of Non-Directive Counseling?
47. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling by Carl Rogers
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
48. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Naturally Skilled
Leading
Grief Therapy - Worden
Funeral Director Dominance -
49. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Questioning
Fourth Phase
Warmth & Caring
Congruence
50. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Barriers to Effective Communication -
Questioning
Situational Counseling
Non-Directive Counseling