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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Pre-need Counseling
Attending or Listening
Grief Therapy
Genuineness
2. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Crisis
Non-Directive Counseling by Carl Rogers
3. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Emotional Distancing
Inappropriate self-disclosure -
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Consciously Skilled
4. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Negatives -
Funeral Director Dominance -
Leading
Initial Learning
5. The ability to enter into & share the feelings of others.
Directive Counseling
Empathy
Non-Directive Counseling by Carl Rogers
Grief Therapy
6. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
Barriers to Effective Communication -
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Empathetic Understanding
7. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Initial Learning
Respect
Barriers to Effective Communication -
Consciously Skilled
8. What are the Counseling Principles and Procedures?
9. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Barriers to Effective Communication -
Psychytheraphy - Edgar Jackson
Questioning
Initial Learning
10. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Naturally Skilled
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Grief Therapy - Worden
Genuineness
11. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Empathetic Understanding
Paraphrasing
Summarizing
Fifth Phase
12. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Emotional Distancing
Non-Directive Counseling by Carl Rogers
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
13. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Congruence
Third Phase
Summarizing
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
14. What type of counseling helps people facilitate UNCOMPLICATED grief?
Inappropriate self-disclosure -
Grief Counseling
Post-funeral Counseling
Consciously Skilled
15. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Empathetic Understanding
Second Phase
Sixth Phase
Summarizing
16. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Understanding the Helping Process
Second Phase
Goals of Grief Counseling:
Inappropriate self-disclosure -
17. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Non-Directive Counseling
Goals of Grief Counseling:
Empathetic Understanding
Barriers to Effective Communication -
18. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Grief Counseling
Barriers to Effective Communication -
Grief Therapy - Worden
Empathy
19. The counseling which occures before death
Pre-need Counseling
Sixth Phase
Funeral Director Dominance -
Clarifying
20. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Non-Directive Counseling
Non-Directive Counseling by Carl Rogers
Crisis Intervention
Clarifying
21. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
First Phase
Informing
Uncomfortable Use
Respect
22. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Grief Therapy
Consciously Skilled
Uncomfortable Use
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
23. Wolfelt
Consciously Skilled
Third Phase
Barriers to Effective Communication -
Understanding the Helping Process
24. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Third Phase
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Inappropriate self-disclosure -
Paraphrasing
25. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Second Phase
Congruence
Perception Checking
Crisis Intervention
26. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Congruence
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Crisis Intervention
Third Phase
27. A method for gaining information and increasing understanding
Crisis Intervention
Sixth Phase
Non-Directive Counseling by Carl Rogers
Questioning
28. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
29. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Respect
Warmth & Caring
Consciously Skilled
Non-Directive Counseling
30. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Person Centered Psychotherapy
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Uncomfortable Use
31. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Attending or Listening
Understanding the Helping Process
Warmth & Caring
Grief Counseling
32. What are the GOALS of Counseling according to Worden?
Crisis Intervention
Crisis
Post-funeral Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
33. When you express in fresh words the essential feeling stated or strongly implied of a person
Inappropriate self-disclosure -
Informing
Attending or Listening
Reflecting Feelings
34. Those appropriate and helpful acts of counseling that come after the funeral.
Grief Counseling
Congruence
Non-Directive Counseling by Carl Rogers
Post-funeral Counseling
35. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Non-Directive Counseling by Carl Rogers
Perception Checking
Funeral Director Dominance -
At-need Counseling
36. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Grief Counseling
Naturally Skilled
Initial Learning
Pre-need Counseling
37. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Negative - 'bombarder' Commuicator -
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Perception Checking
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
38. What are some of the Components of Non-Directive Counseling - Continued?
39. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Fourth Phase
Non-Directive Counseling by Carl Rogers
First Phase
Consciously Skilled
40. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Directive Counseling
Informational Counseling
Respect
At-need Counseling
41. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Seventh Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Person Centered Psychotherapy
42. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Leading
Informational Counseling
Warmth & Caring
Sixth Phase
43. 2 processes foster empathetic understanding - reflection and clarification
Crisis Intervention
Non-Directive Counseling
Empathetic Understanding
Seventh Phase
44. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Directive Counseling
Summarizing
Negatives -
45. What are the Components of Non-Directive Counseling?
46. Funeral Directors Facilitate Grief by: (continued)
Crisis Intervention
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Third Phase
Negative - 'bombarder' Commuicator -
47. Funeral Directors Facilitate Grief by:
Self-actualization
Informing
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Crisis Intervention
48. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
First Phase
Informing
Non-Directive Counseling
Clarifying
49. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Emotional Distancing
Congruence
Uncomfortable Use
Reflecting Feelings
50. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Goals of Grief Counseling:
Non-Directive Counseling
Fifth Phase
Paraphrasing