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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Sixth Phase
Clarifying
Informational Counseling
At-need Counseling
2. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
First Phase
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Informing
Leading
3. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Directive Counseling
Situational Counseling
First Phase
4. What are the Components of Non-Directive Counseling?
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5. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Non-Directive Counseling by Carl Rogers
Grief Therapy
First Phase
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
6. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Initial Learning
Person Centered Psychotherapy
Fourth Phase
Consciously Skilled
7. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
Warmth & Caring
Genuineness
Crisis Intervention
8. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Uncomfortable Use
Barriers to Effective Communication -
Goals of Grief Counseling:
Grief Therapy - Worden
9. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Seventh Phase
Questioning
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Barriers to Effective Communication -
10. What are some of the Components of Non-Directive Counseling - Continued?
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11. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Empathetic Understanding
Grief Therapy - Worden
Attending or Listening
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
12. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Crisis
Respect
Non-Directive Counseling
Grief Therapy - Worden
13. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Barriers to Effective Communication -
Person Centered Psychotherapy
Naturally Skilled
At-need Counseling
14. Funeral Directors Facilitate Grief by: (continued)
Uncomfortable Use
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Funeral Director Dominance -
Grief Therapy
15. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Genuineness
Warmth & Caring
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Non-Directive Counseling
16. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Sixth Phase
Fifth Phase
First Phase
Informational Counseling
17. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Grief Counseling
Attending or Listening
Negative - 'bombarder' Commuicator -
18. Wolfelt
Seventh Phase
Warmth & Caring
Grief Counseling
Understanding the Helping Process
19. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Non-Directive Counseling
Perception Checking
Uncomfortable Use
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
20. What are the GOALS of Counseling according to Worden?
Summarizing
Person Centered Psychotherapy
Emotional Distancing
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
21. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Inappropriate self-disclosure -
Non-Directive Counseling
Informational Counseling
22. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
Barriers to Effective Communication -
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Goals of Grief Counseling:
23. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Fourth Phase
Naturally Skilled
Initial Learning
Understanding the Helping Process
24. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Crisis Intervention
Clarifying
Non-Directive Counseling by Carl Rogers
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
25. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Post-funeral Counseling
Psychytheraphy - Edgar Jackson
Negative - 'bombarder' Commuicator -
Genuineness
26. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Inappropriate self-disclosure -
Uncomfortable Use
Non-Directive Counseling
Empathy
27. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Fourth Phase
Congruence
Clarifying
Seventh Phase
28. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Second Phase
Reflecting Feelings
Congruence
29. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Funeral Director Dominance -
At-need Counseling
Questioning
Second Phase
30. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Crisis Intervention
Second Phase
At-need Counseling
Empathetic Understanding
31. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Uncomfortable Use
First Phase
Seventh Phase
Paraphrasing
32. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Reflecting Feelings
Consciously Skilled
Second Phase
Situational Counseling
33. When you express in fresh words the essential feeling stated or strongly implied of a person
Leading
Reflecting Feelings
Congruence
Self-actualization
34. What are some of the Components of Non-Directive Counseling - Continued?
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35. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
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36. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Consciously Skilled
Informing
Self-actualization
Leading
37. Perferred style of counseling in funeral service
Uncomfortable Use
Non-Directive Counseling
Informational Counseling
Negative - 'bombarder' Commuicator -
38. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Perception Checking
Leading
Emotional Distancing
Naturally Skilled
39. What are the Counseling Principles and Procedures?
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40. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Goals of Grief Counseling:
Pre-need Counseling
Negatives -
Seventh Phase
41. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Reflecting Feelings
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Non-Directive Counseling by Carl Rogers
42. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
At-need Counseling
Genuineness
Crisis Intervention
Barriers to Effective Communication -
43. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Goals of Grief Counseling:
Fourth Phase
Empathetic Understanding
Grief Counseling
44. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
Third Phase
Sixth Phase
Initial Learning
45. The ability to enter into & share the feelings of others.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Paraphrasing
Consciously Skilled
Empathy
46. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Informing
Uncomfortable Use
Crisis
Self-actualization
47. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Psychytheraphy - Edgar Jackson
Congruence
Fifth Phase
Crisis Intervention
48. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Goals of Grief Counseling:
Barriers to Effective Communication -
Grief Therapy
Informational Counseling
49. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Negatives -
Person Centered Psychotherapy
Fourth Phase
Third Phase
50. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Naturally Skilled
Inappropriate self-disclosure -
Leading
Crisis