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DSST Grief Counseling

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Paraphrasing
Non-Directive Counseling by Carl Rogers
Non-Directive Counseling by Carl Rogers
Negative - 'bombarder' Commuicator -

2. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Congruence
Crisis
Empathetic Understanding
Non-Directive Counseling by Carl Rogers

3. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Funeral Director Dominance -
Genuineness
Post-funeral Counseling
Paraphrasing

4. What type of counseling helps people facilitate UNCOMPLICATED grief?
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Grief Counseling
Person Centered Psychotherapy
Crisis Intervention

5. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Crisis Intervention
Perception Checking
Paraphrasing
Directive Counseling

6. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Summarizing
Inappropriate self-disclosure -
Non-Directive Counseling
Initial Learning

7. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Uncomfortable Use
Non-Directive Counseling by Carl Rogers
Fourth Phase
Leading

8. Those appropriate and helpful acts of counseling that come after the funeral.
Fifth Phase
Post-funeral Counseling
Negatives -
Emotional Distancing

9. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Psychytheraphy - Edgar Jackson
Grief Therapy - Worden
Goals of Grief Counseling:
Pre-need Counseling

10. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Empathy
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Self-actualization
Grief Therapy - Worden

11. The ability to enter into & share the feelings of others.
Grief Counseling
Empathy
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Attending or Listening

12. Perferred style of counseling in funeral service
Paraphrasing
Self-actualization
Fifth Phase
Non-Directive Counseling

13. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Person Centered Psychotherapy
Funeral Director Dominance -
Crisis
Directive Counseling

14. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Understanding the Helping Process
Fifth Phase
Warmth & Caring
Grief Therapy - Worden

15. What are some of the Components of Non-Directive Counseling - Continued?

16. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
First Phase
Pre-need Counseling
Non-Directive Counseling
Post-funeral Counseling

17. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Pre-need Counseling
Situational Counseling
Third Phase
Post-funeral Counseling

18. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Genuineness
Non-Directive Counseling by Carl Rogers
Respect
Psychytheraphy - Edgar Jackson

19. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Fifth Phase
Non-Directive Counseling by Carl Rogers
Leading
Situational Counseling

20. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Grief Therapy
Clarifying
Psychytheraphy - Edgar Jackson
Paraphrasing

21. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Seventh Phase
Naturally Skilled
Non-Directive Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

22. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
First Phase
Inappropriate self-disclosure -
Psychytheraphy - Edgar Jackson
Initial Learning

23. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Attending or Listening
Negative - 'bombarder' Commuicator -
Second Phase
Crisis Intervention

24. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
At-need Counseling
Pre-need Counseling
Sixth Phase
Crisis

25. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Warmth & Caring
Grief Counseling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Informing

26. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Psychytheraphy - Edgar Jackson
Genuineness
Pre-need Counseling
Informational Counseling

27. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Attending or Listening
Second Phase
Crisis Intervention
Naturally Skilled

28. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Non-Directive Counseling by Carl Rogers
Attending or Listening
Psychytheraphy - Edgar Jackson
Second Phase

29. Funeral Directors Facilitate Grief by: (continued)
Non-Directive Counseling by Carl Rogers
Third Phase
Crisis
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community

30. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
First Phase
Warmth & Caring
Funeral Director Dominance -
Non-Directive Counseling

31. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Empathy
Understanding the Helping Process
Inappropriate self-disclosure -
Sixth Phase

32. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Person Centered Psychotherapy
Grief Counseling
Naturally Skilled
Crisis Intervention

33. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Initial Learning
Negatives -
Grief Counseling
Clarifying

34. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
At-need Counseling
Grief Therapy
Uncomfortable Use
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem

35. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Seventh Phase
Second Phase
Clarifying
Fifth Phase

36. What are the Counseling Principles and Procedures?

37. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Leading
Respect
Negatives -
Sixth Phase

38. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Consciously Skilled
Genuineness
Crisis Intervention

39. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Grief Therapy - Worden
Reflecting Feelings
Questioning
Non-Directive Counseling by Carl Rogers

40. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Situational Counseling
Crisis Intervention
Second Phase
Congruence

41. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Informing
Empathy
Grief Counseling

42. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t

43. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Fourth Phase
Attending or Listening
Emotional Distancing
Third Phase

44. What are the GOALS of Counseling according to Worden?
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Informing
Grief Therapy
Initial Learning

45. What are some of the Components of Non-Directive Counseling - Continued?

46. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Perception Checking
Goals of Grief Counseling:
Non-Directive Counseling by Carl Rogers
Crisis Intervention

47. When you express in fresh words the essential feeling stated or strongly implied of a person
Negative - 'bombarder' Commuicator -
Reflecting Feelings
Uncomfortable Use
At-need Counseling

48. A method for gaining information and increasing understanding
Self-actualization
Fifth Phase
Respect
Questioning

49. What are the Components of Non-Directive Counseling?

50. The counseling which occures before death
Pre-need Counseling
Warmth & Caring
Person Centered Psychotherapy
Naturally Skilled