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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Funeral Directors Facilitate Grief by:
Grief Therapy
Consciously Skilled
Questioning
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
2. Those appropriate and helpful acts of counseling that come after the funeral.
Paraphrasing
Empathy
Informational Counseling
Post-funeral Counseling
3. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Respect
Congruence
Leading
Initial Learning
4. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Paraphrasing
Fifth Phase
Understanding the Helping Process
Leading
5. The ability to enter into & share the feelings of others.
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Questioning
Empathy
Informational Counseling
6. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Negatives -
Summarizing
Informing
Warmth & Caring
7. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Reflecting Feelings
Directive Counseling
8. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Psychytheraphy - Edgar Jackson
Goals of Grief Counseling:
Directive Counseling
Non-Directive Counseling
9. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
At-need Counseling
Consciously Skilled
Attending or Listening
10. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Congruence
Uncomfortable Use
First Phase
Emotional Distancing
11. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Consciously Skilled
Respect
Situational Counseling
12. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Informational Counseling
At-need Counseling
Self-actualization
Initial Learning
13. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Empathy
Perception Checking
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Understanding the Helping Process
14. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Non-Directive Counseling
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Empathetic Understanding
Congruence
15. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Inappropriate self-disclosure -
Fourth Phase
Warmth & Caring
First Phase
16. A method for gaining information and increasing understanding
Emotional Distancing
Leading
Questioning
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
17. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Paraphrasing
Uncomfortable Use
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Psychytheraphy - Edgar Jackson
18. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Non-Directive Counseling
Uncomfortable Use
Consciously Skilled
Crisis Intervention
19. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
At-need Counseling
Clarifying
Empathetic Understanding
Second Phase
20. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Questioning
Informational Counseling
Barriers to Effective Communication -
Grief Counseling
21. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Crisis
Psychytheraphy - Edgar Jackson
Sixth Phase
Post-funeral Counseling
22. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Leading
Directive Counseling
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Warmth & Caring
23. What are the GOALS of Counseling according to Worden?
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Grief Therapy
Funeral Director Dominance -
Directive Counseling
24. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
25. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Leading
Directive Counseling
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling by Carl Rogers
26. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Perception Checking
Warmth & Caring
Fourth Phase
Uncomfortable Use
27. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Crisis Intervention
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Empathetic Understanding
Non-Directive Counseling by Carl Rogers
28. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Non-Directive Counseling
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Self-actualization
Pre-need Counseling
29. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Non-Directive Counseling by Carl Rogers
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Grief Therapy
Uncomfortable Use
30. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Empathetic Understanding
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Grief Counseling
Seventh Phase
31. Funeral Directors Facilitate Grief by: (continued)
Fourth Phase
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Perception Checking
32. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Non-Directive Counseling
At-need Counseling
Emotional Distancing
Negatives -
33. What are some of the Components of Non-Directive Counseling - Continued?
34. 2 processes foster empathetic understanding - reflection and clarification
Reflecting Feelings
At-need Counseling
Non-Directive Counseling
Empathetic Understanding
35. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Seventh Phase
Informing
Warmth & Caring
Psychytheraphy - Edgar Jackson
36. The counseling which occures before death
Seventh Phase
Funeral Director Dominance -
Pre-need Counseling
Person Centered Psychotherapy
37. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Directive Counseling
Inappropriate self-disclosure -
Summarizing
Seventh Phase
38. What are the Components of Non-Directive Counseling?
39. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Leading
Third Phase
Grief Counseling
Directive Counseling
40. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Non-Directive Counseling
Genuineness
Non-Directive Counseling by Carl Rogers
Informing
41. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Third Phase
Negative - 'bombarder' Commuicator -
Grief Therapy
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
42. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Perception Checking
Fourth Phase
Empathetic Understanding
43. Wolfelt
Inappropriate self-disclosure -
Empathy
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Understanding the Helping Process
44. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Naturally Skilled
Emotional Distancing
Situational Counseling
Leading
45. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Clarifying
Understanding the Helping Process
Negatives -
Self-actualization
46. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Second Phase
Funeral Director Dominance -
Grief Therapy - Worden
Inappropriate self-disclosure -
47. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Non-Directive Counseling
At-need Counseling
Funeral Director Dominance -
Naturally Skilled
48. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Non-Directive Counseling by Carl Rogers
Negatives -
Consciously Skilled
Summarizing
49. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Non-Directive Counseling by Carl Rogers
Warmth & Caring
Attending or Listening
Leading
50. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Funeral Director Dominance -
First Phase
Second Phase
Genuineness