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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Inappropriate self-disclosure -
Grief Therapy - Worden
Sixth Phase
Person Centered Psychotherapy
2. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Congruence
Inappropriate self-disclosure -
Reflecting Feelings
Second Phase
3. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Third Phase
Post-funeral Counseling
Perception Checking
Person Centered Psychotherapy
4. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Sixth Phase
Grief Therapy - Worden
Paraphrasing
Naturally Skilled
5. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Non-Directive Counseling by Carl Rogers
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Grief Counseling
6. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Summarizing
Grief Counseling
Perception Checking
Informing
7. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Leading
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Pre-need Counseling
Situational Counseling
8. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Respect
Fourth Phase
Post-funeral Counseling
Understanding the Helping Process
9. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Informing
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Seventh Phase
Self-actualization
10. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Inappropriate self-disclosure -
Paraphrasing
Negatives -
Empathetic Understanding
11. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Empathetic Understanding
Sixth Phase
Second Phase
Self-actualization
12. Funeral Directors Facilitate Grief by:
Directive Counseling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Self-actualization
13. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Warmth & Caring
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Funeral Director Dominance -
Genuineness
14. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Barriers to Effective Communication -
Directive Counseling
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Seventh Phase
15. Those appropriate and helpful acts of counseling that come after the funeral.
First Phase
Post-funeral Counseling
Leading
Informing
16. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Paraphrasing
Directive Counseling
Post-funeral Counseling
Third Phase
17. Funeral Directors Facilitate Grief by: (continued)
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Respect
Empathetic Understanding
Perception Checking
18. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Informing
Consciously Skilled
Uncomfortable Use
Non-Directive Counseling
19. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Perception Checking
Genuineness
Crisis
Crisis Intervention
20. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Grief Counseling
Leading
Grief Therapy - Worden
First Phase
21. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Initial Learning
Warmth & Caring
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Congruence
22. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Questioning
Attending or Listening
Naturally Skilled
Self-actualization
23. What type of counseling helps people facilitate UNCOMPLICATED grief?
Funeral Director Dominance -
Questioning
Grief Counseling
Directive Counseling
24. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Uncomfortable Use
Person Centered Psychotherapy
Funeral Director Dominance -
25. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Naturally Skilled
Summarizing
Goals of Grief Counseling:
Grief Counseling
26. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Grief Counseling
Funeral Director Dominance -
First Phase
Naturally Skilled
27. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Clarifying
Non-Directive Counseling by Carl Rogers
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Questioning
28. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Non-Directive Counseling
Self-actualization
Emotional Distancing
Crisis
29. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Informational Counseling
Congruence
Summarizing
Seventh Phase
30. The ability to enter into & share the feelings of others.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Empathy
Situational Counseling
Second Phase
31. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Uncomfortable Use
Post-funeral Counseling
Reflecting Feelings
32. Perferred style of counseling in funeral service
Non-Directive Counseling
Non-Directive Counseling by Carl Rogers
Clarifying
Goals of Grief Counseling:
33. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Naturally Skilled
Barriers to Effective Communication -
Emotional Distancing
34. The counseling which occures before death
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Pre-need Counseling
Crisis Intervention
Grief Counseling
35. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Third Phase
Empathy
Funeral Director Dominance -
Self-actualization
36. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Post-funeral Counseling
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Sixth Phase
At-need Counseling
37. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Non-Directive Counseling
Perception Checking
Non-Directive Counseling by Carl Rogers
Clarifying
38. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Understanding the Helping Process
Genuineness
Psychytheraphy - Edgar Jackson
Goals of Grief Counseling:
39. A method for gaining information and increasing understanding
Non-Directive Counseling
Post-funeral Counseling
Questioning
Inappropriate self-disclosure -
40. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
At-need Counseling
Informing
Grief Therapy
41. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Paraphrasing
Informing
Second Phase
Clarifying
42. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Empathy
Funeral Director Dominance -
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Fifth Phase
43. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Consciously Skilled
At-need Counseling
Grief Therapy - Worden
Respect
44. What are some of the Components of Non-Directive Counseling - Continued?
45. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Congruence
Second Phase
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Fifth Phase
46. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Post-funeral Counseling
Negatives -
Grief Therapy
Barriers to Effective Communication -
47. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Negatives -
Inappropriate self-disclosure -
Sixth Phase
Grief Counseling
48. What are the Components of Non-Directive Counseling?
49. What are the Counseling Principles and Procedures?
50. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Congruence
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Warmth & Caring
Fifth Phase