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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Sixth Phase
Congruence
Pre-need Counseling
Negatives -
2. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
First Phase
Informational Counseling
Summarizing
Emotional Distancing
3. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Informational Counseling
Consciously Skilled
Sixth Phase
4. What are the Counseling Principles and Procedures?
5. Funeral Directors Facilitate Grief by: (continued)
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Emotional Distancing
Situational Counseling
Questioning
6. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Grief Therapy - Worden
Self-actualization
Grief Therapy
Attending or Listening
7. Those appropriate and helpful acts of counseling that come after the funeral.
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Negatives -
Post-funeral Counseling
Self-actualization
8. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Informing
Third Phase
Uncomfortable Use
Summarizing
9. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Leading
Fifth Phase
Emotional Distancing
Crisis Intervention
10. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Psychytheraphy - Edgar Jackson
Negatives -
Initial Learning
Consciously Skilled
11. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Goals of Grief Counseling:
Empathy
First Phase
Psychytheraphy - Edgar Jackson
12. A method for gaining information and increasing understanding
Informing
Questioning
Non-Directive Counseling
Crisis Intervention
13. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Non-Directive Counseling by Carl Rogers
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Clarifying
Negatives -
14. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Leading
Non-Directive Counseling
Situational Counseling
15. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Grief Counseling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
First Phase
16. What are the Components of Non-Directive Counseling?
17. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Crisis
Third Phase
Understanding the Helping Process
Pre-need Counseling
18. What are some of the Components of Non-Directive Counseling - Continued?
19. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Second Phase
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Naturally Skilled
Fourth Phase
20. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Warmth & Caring
Self-actualization
At-need Counseling
Congruence
21. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Third Phase
Non-Directive Counseling
Second Phase
Crisis
22. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Questioning
Non-Directive Counseling by Carl Rogers
Non-Directive Counseling
Initial Learning
23. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Initial Learning
Funeral Director Dominance -
Situational Counseling
Grief Counseling
24. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Psychytheraphy - Edgar Jackson
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Grief Counseling
Non-Directive Counseling by Carl Rogers
25. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Naturally Skilled
Empathetic Understanding
Grief Therapy - Worden
Situational Counseling
26. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
27. When you express in fresh words the essential feeling stated or strongly implied of a person
Reflecting Feelings
Initial Learning
Barriers to Effective Communication -
Informing
28. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Inappropriate self-disclosure -
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Non-Directive Counseling by Carl Rogers
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
29. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
Barriers to Effective Communication -
Paraphrasing
Uncomfortable Use
30. Wolfelt
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Informational Counseling
Informing
Understanding the Helping Process
31. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Barriers to Effective Communication -
Negative - 'bombarder' Commuicator -
Pre-need Counseling
Empathy
32. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Inappropriate self-disclosure -
Non-Directive Counseling by Carl Rogers
Emotional Distancing
Fourth Phase
33. What are the GOALS of Counseling according to Worden?
Clarifying
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Respect
Barriers to Effective Communication -
34. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Non-Directive Counseling
Consciously Skilled
Goals of Grief Counseling:
Respect
35. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Fourth Phase
Respect
Informational Counseling
Grief Counseling
36. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Emotional Distancing
Person Centered Psychotherapy
Barriers to Effective Communication -
Reflecting Feelings
37. The ability to enter into & share the feelings of others.
Psychytheraphy - Edgar Jackson
Warmth & Caring
Empathy
Goals of Grief Counseling:
38. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Attending or Listening
Second Phase
Uncomfortable Use
Warmth & Caring
39. Perferred style of counseling in funeral service
Summarizing
Seventh Phase
Non-Directive Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
40. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Seventh Phase
Situational Counseling
Consciously Skilled
Person Centered Psychotherapy
41. What are some of the Components of Non-Directive Counseling - Continued?
42. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Non-Directive Counseling
Sixth Phase
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Fourth Phase
43. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Paraphrasing
Grief Therapy
Third Phase
Warmth & Caring
44. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
Barriers to Effective Communication -
At-need Counseling
Perception Checking
Directive Counseling
45. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
Non-Directive Counseling by Carl Rogers
Clarifying
Naturally Skilled
46. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Negative - 'bombarder' Commuicator -
Inappropriate self-disclosure -
Negatives -
Grief Therapy
47. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
First Phase
Reflecting Feelings
Sixth Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
48. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Attending or Listening
Empathetic Understanding
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Barriers to Effective Communication -
49. The counseling which occures before death
Situational Counseling
Second Phase
Pre-need Counseling
Fifth Phase
50. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Genuineness
Uncomfortable Use
Pre-need Counseling
Non-Directive Counseling by Carl Rogers