SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A method for gaining information and increasing understanding
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Grief Counseling
Questioning
Crisis Intervention
2. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
At-need Counseling
Consciously Skilled
Grief Therapy - Worden
Barriers to Effective Communication -
3. What are the GOALS of Counseling according to Worden?
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Non-Directive Counseling by Carl Rogers
Genuineness
Funeral Director Dominance -
4. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Second Phase
Respect
Self-actualization
Attending or Listening
5. The counseling which occures before death
Pre-need Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Sixth Phase
First Phase
6. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Pre-need Counseling
Perception Checking
Reflecting Feelings
Genuineness
7. What are some of the Components of Non-Directive Counseling - Continued?
8. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Paraphrasing
Warmth & Caring
Inappropriate self-disclosure -
Crisis Intervention
9. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Third Phase
Clarifying
Empathy
Grief Therapy - Worden
10. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Inappropriate self-disclosure -
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Genuineness
First Phase
11. The ability to enter into & share the feelings of others.
Fifth Phase
Empathy
Grief Therapy
At-need Counseling
12. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Non-Directive Counseling by Carl Rogers
Seventh Phase
Negatives -
Understanding the Helping Process
13. Funeral Directors Facilitate Grief by: (continued)
Negative - 'bombarder' Commuicator -
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Congruence
14. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Crisis
Leading
Clarifying
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
15. Wolfelt
Post-funeral Counseling
Crisis
Barriers to Effective Communication -
Understanding the Helping Process
16. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Clarifying
Psychytheraphy - Edgar Jackson
Self-actualization
17. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Second Phase
Non-Directive Counseling
Uncomfortable Use
Pre-need Counseling
18. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
Goals of Grief Counseling:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Attending or Listening
19. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Self-actualization
Perception Checking
Leading
Informational Counseling
20. Perferred style of counseling in funeral service
Summarizing
Third Phase
Clarifying
Non-Directive Counseling
21. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Fourth Phase
Pre-need Counseling
Person Centered Psychotherapy
Non-Directive Counseling by Carl Rogers
22. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Genuineness
Initial Learning
Situational Counseling
Psychytheraphy - Edgar Jackson
23. What are the Components of Non-Directive Counseling?
24. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
25. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
Uncomfortable Use
Initial Learning
Informing
26. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Negatives -
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Crisis
27. What are some of the Components of Non-Directive Counseling - Continued?
28. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Fourth Phase
Seventh Phase
Grief Counseling
29. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Uncomfortable Use
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Second Phase
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
30. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Understanding the Helping Process
Initial Learning
Fourth Phase
Naturally Skilled
31. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Summarizing
Genuineness
Initial Learning
Reflecting Feelings
32. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Emotional Distancing
Grief Counseling
Paraphrasing
Warmth & Caring
33. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
First Phase
Non-Directive Counseling by Carl Rogers
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Genuineness
34. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Negatives -
Goals of Grief Counseling:
Questioning
Summarizing
35. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Negatives -
Emotional Distancing
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Paraphrasing
36. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Negative - 'bombarder' Commuicator -
Self-actualization
Uncomfortable Use
Clarifying
37. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Crisis
Summarizing
Grief Counseling
Fifth Phase
38. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Grief Therapy
Warmth & Caring
Seventh Phase
Crisis Intervention
39. What are the Counseling Principles and Procedures?
40. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Naturally Skilled
Negative - 'bombarder' Commuicator -
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Fifth Phase
41. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Uncomfortable Use
Situational Counseling
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Negatives -
42. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Fourth Phase
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Informational Counseling
Initial Learning
43. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Sixth Phase
Uncomfortable Use
First Phase
Paraphrasing
44. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Person Centered Psychotherapy
Second Phase
Crisis
Third Phase
45. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Person Centered Psychotherapy
Understanding the Helping Process
46. When you express in fresh words the essential feeling stated or strongly implied of a person
Attending or Listening
Reflecting Feelings
At-need Counseling
Person Centered Psychotherapy
47. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Leading
Initial Learning
Person Centered Psychotherapy
Crisis Intervention
48. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Summarizing
Leading
Informing
Initial Learning
49. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Naturally Skilled
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Informational Counseling
Seventh Phase
50. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Grief Therapy
Consciously Skilled
Leading
Emotional Distancing