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DSST Grief Counseling

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Summarizing
Warmth & Caring
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Fifth Phase

2. Wolfelt
Understanding the Helping Process
Barriers to Effective Communication -
Person Centered Psychotherapy
Uncomfortable Use

3. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Grief Counseling
Understanding the Helping Process
Paraphrasing

4. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Uncomfortable Use
Questioning
Situational Counseling
Funeral Director Dominance -

5. 2 processes foster empathetic understanding - reflection and clarification
Empathetic Understanding
Uncomfortable Use
Goals of Grief Counseling:
Questioning

6. A method for gaining information and increasing understanding
Reflecting Feelings
Questioning
Non-Directive Counseling
Empathy

7. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t

8. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Genuineness
Grief Therapy - Worden
Sixth Phase
Grief Counseling

9. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Psychytheraphy - Edgar Jackson
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Funeral Director Dominance -
Inappropriate self-disclosure -

10. Funeral Directors Facilitate Grief by:
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Crisis Intervention
Situational Counseling
Grief Counseling

11. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Perception Checking
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Initial Learning
Psychytheraphy - Edgar Jackson

12. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
First Phase
Situational Counseling
Non-Directive Counseling by Carl Rogers
Reflecting Feelings

13. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
Warmth & Caring
Leading
Respect

14. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Self-actualization
Perception Checking
Congruence
Non-Directive Counseling

15. The counseling which occures before death
Emotional Distancing
Sixth Phase
Pre-need Counseling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups

16. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Congruence
Negative - 'bombarder' Commuicator -
Negatives -
Goals of Grief Counseling:

17. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
At-need Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Naturally Skilled
Crisis

18. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
Barriers to Effective Communication -
Fourth Phase
Goals of Grief Counseling:
Grief Counseling

19. The ability to enter into & share the feelings of others.
Consciously Skilled
Empathy
Non-Directive Counseling
Informational Counseling

20. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Attending or Listening
Warmth & Caring
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Leading

21. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Understanding the Helping Process
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Non-Directive Counseling

22. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Non-Directive Counseling
Post-funeral Counseling
Crisis
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ

23. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Naturally Skilled
Summarizing
Non-Directive Counseling by Carl Rogers
Grief Counseling

24. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Sixth Phase
Genuineness
Reflecting Feelings
Inappropriate self-disclosure -

25. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Post-funeral Counseling
Crisis Intervention
Summarizing
Non-Directive Counseling by Carl Rogers

26. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Clarifying
Empathetic Understanding
Grief Counseling
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem

27. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
First Phase
Crisis
Uncomfortable Use
Person Centered Psychotherapy

28. Those appropriate and helpful acts of counseling that come after the funeral.
Naturally Skilled
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Uncomfortable Use
Post-funeral Counseling

29. Funeral Directors Facilitate Grief by: (continued)
Seventh Phase
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Non-Directive Counseling by Carl Rogers
Reflecting Feelings

30. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Non-Directive Counseling
Grief Counseling
Consciously Skilled
Grief Counseling

31. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Grief Therapy
Directive Counseling
Perception Checking

32. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Fifth Phase
Warmth & Caring
Attending or Listening

33. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Questioning
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
Barriers to Effective Communication -
Seventh Phase

34. What type of counseling helps people facilitate UNCOMPLICATED grief?
Grief Counseling
Paraphrasing
Reflecting Feelings
Sixth Phase

35. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
First Phase
Negatives -
Non-Directive Counseling
Inappropriate self-disclosure -

36. What are some of the Components of Non-Directive Counseling - Continued?

37. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Genuineness
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Non-Directive Counseling
Sixth Phase

38. When you express in fresh words the essential feeling stated or strongly implied of a person
Naturally Skilled
Reflecting Feelings
Informational Counseling
Grief Counseling

39. Perferred style of counseling in funeral service
Post-funeral Counseling
Naturally Skilled
Pre-need Counseling
Non-Directive Counseling

40. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Crisis Intervention
Pre-need Counseling

41. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Paraphrasing
Leading
Informational Counseling
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

42. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Grief Therapy
Initial Learning
At-need Counseling
Empathetic Understanding

43. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Negatives -
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Respect
Pre-need Counseling

44. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Questioning
Crisis
Non-Directive Counseling
Second Phase

45. What are the Counseling Principles and Procedures?

46. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Goals of Grief Counseling:
Grief Therapy
Attending or Listening
Self-actualization

47. What are the Components of Non-Directive Counseling?

48. What are some of the Components of Non-Directive Counseling - Continued?

49. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Clarifying
At-need Counseling
Respect
Informing

50. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Non-Directive Counseling by Carl Rogers
Uncomfortable Use
First Phase
Barriers to Effective Communication -