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Test your basic knowledge |
DSST Grief Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 2 processes foster empathetic understanding - reflection and clarification
Grief Counseling
Empathetic Understanding
Non-Directive Counseling
Congruence
2. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
At-need Counseling
Clarifying
Informing
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
3. Funeral Directors Facilitate Grief by:
Informing
Post-funeral Counseling
Directive Counseling
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
4. A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements.
Non-Directive Counseling by Carl Rogers
At-need Counseling
Pre-need Counseling
Grief Counseling
5. Counseling related to SPECIFIC SITUATIONS in life that may create crises & produce human pain & suffering. This type of counseling adds another dymension to the giving of info in that it deals with significant feelings that are produced by life crise
Respect
Non-Directive Counseling
Inappropriate self-disclosure -
Situational Counseling
6. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Grief Counseling
Crisis
Directive Counseling
Leading
7. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Empathetic Understanding
Fourth Phase
Sixth Phase
Non-Directive Counseling by Carl Rogers
8. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Sixth Phase
Perception Checking
Fourth Phase
Goals of Grief Counseling:
9. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Understanding the Helping Process
Clarifying
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Crisis Intervention
10. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
Clarifying
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ
Psychytheraphy - Edgar Jackson
Questioning
11. Perferred style of counseling in funeral service
Non-Directive Counseling
Respect
Grief Therapy
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
12. When the funeral director physcially communicates interest or give attention to the person (giving undivided attention by means of verbal and non-verbal behavior)
Attending or Listening
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Funeral Director Dominance -
Goals of Grief Counseling:
13. What are the Counseling Principles and Procedures?
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14. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Empathy
Non-Directive Counseling by Carl Rogers
Psychytheraphy - Edgar Jackson
Pre-need Counseling
15. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Warmth & Caring
Self-actualization
Grief Therapy
Grief Counseling
16. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Warmth & Caring
Post-funeral Counseling
Leading
Situational Counseling
17. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Informational Counseling
Barriers to Effective Communication -
Grief Therapy - Worden
18. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Understanding the Helping Process
Negative - 'bombarder' Commuicator -
Grief Therapy - Worden
Non-Directive Counseling
19. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Self-actualization
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Leading
Empathy
20. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Seventh Phase
Goals of Grief Counseling:
Consciously Skilled
21. 1. Entering into the helping relationship - a member of the family has phoned you funeral home and informed you of the death of a family member. The family member has asked for your assistance
Grief Counseling
First Phase
Self-actualization
Empathy
22. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Non-Directive Counseling by Carl Rogers
Understanding the Helping Process
Grief Counseling
Empathetic Understanding
23. A method of trying to gather serval ideas and feelings at the end of a period of discussion or the arrangement conference (a brief review of points covered in a portion of the counseling session).
Uncomfortable Use
Emotional Distancing
Crisis Intervention
Summarizing
24. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Fourth Phase
Third Phase
Empathy
Informing
25. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Clarifying
Attending or Listening
Inappropriate self-disclosure -
Non-Directive Counseling by Carl Rogers
26. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Uncomfortable Use
Pre-need Counseling
Non-Directive Counseling
Genuineness
27. 1. A sense of personal distance 2. Avoiding discussion and painfil issues Distancinng can occur in helping relationsips in different ways. Detachment occurs when you simply perform the required tasks while maintaining a sense of personal aloofness an
Emotional Distancing
Naturally Skilled
Person Centered Psychotherapy
Leading
28. Wolfelt
Informing
Fifth Phase
Understanding the Helping Process
Non-Directive Counseling
29. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Sixth Phase
Paraphrasing
Seventh Phase
Pre-need Counseling
30. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Questioning
Genuineness
Paraphrasing
Non-Directive Counseling by Carl Rogers
31. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Paraphrasing
Initial Learning
Third Phase
Negatives -
32. What are the Components of Non-Directive Counseling?
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33. The ability to enter into & share the feelings of others.
Empathy
Pre-need Counseling
Post-funeral Counseling
Clarifying
34. What are the GOALS of Counseling according to Worden?
Grief Counseling
Sixth Phase
Initial Learning
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
35. When you express in fresh words the essential feeling stated or strongly implied of a person
Fifth Phase
Directive Counseling
Reflecting Feelings
Non-Directive Counseling by Carl Rogers
36. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Situational Counseling
Non-Directive Counseling by Carl Rogers
Third Phase
Warmth & Caring
37. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Perception Checking
Third Phase
Directive Counseling
Psychytheraphy - Edgar Jackson
38. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Informational Counseling
Barriers to Effective Communication -
Initial Learning
Non-Directive Counseling by Carl Rogers
39. A method for gaining information and increasing understanding
Paraphrasing
Situational Counseling
Non-Directive Counseling
Questioning
40. The ability to be considerate and friendly as demonsrated by both verbal and non-verbal behaviors
Initial Learning
Consciously Skilled
Negative - 'bombarder' Commuicator -
Warmth & Caring
41. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Third Phase
Informing
Person Centered Psychotherapy
Genuineness
42. What are some of the Components of Non-Directive Counseling - Continued?
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43. Funeral Directors Facilitate Grief by: (continued)
Grief Therapy
Crisis
Summarizing
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
44. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
First Phase
Naturally Skilled
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
45. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Emotional Distancing
Grief Therapy - Worden
At-need Counseling
Funeral Director Dominance -
46. The counselor take a LIVE speaking role - asking questions - suggesint course of action - etc.
First Phase
Directive Counseling
Empathy
At-need Counseling
47. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Negatives -
Crisis Intervention
Naturally Skilled
Second Phase
48. Might run off a 'series' of questions like - 'what was your father's date of birth?' where was he born? was he a veteran? This approach usually makes the person feel like an approach object instead of a person. Bombarding with questions communicate t
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49. The counseling which occures before death
Pre-need Counseling
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Empathy
Person Centered Psychotherapy
50. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Consciously Skilled
Seventh Phase
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ