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DSST Grief Counseling

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The process of bringing vague content in the interaction onto clearer focus or understanding. (clarifying goes beyond paraphrasing because you make a guess about the persons basic message and restate it).
At-need Counseling
Clarifying
Self-actualization
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community

2. Dominating behaviors communicate a sense of disrespect for a person's ability to decide what is best for self.
At-need Counseling
Barriers to Effective Communication -
Questioning
Non-Directive Counseling by Carl Rogers

3. The method of counseling whuch stresses the inherent worth of the client and the natural capacity for growth and health.
Psychytheraphy - Edgar Jackson
Summarizing
Crisis Intervention
Non-Directive Counseling by Carl Rogers

4. The most serious threatening an individual's appraisal of an event - the greater the likelyhood for primitive coping behaviors.
Non-Directive Counseling by Carl Rogers
Respect
Sixth Phase
Crisis Intervention

5. Intervention with people whose needs are so specific that usually they can only be met by SPECIFICALLY TRAINED PHYSICIANS or PHYCHOLOGISTS. The practitioners in this field need special training because they often work with deeper levels of consciousn
Grief Therapy
Psychytheraphy - Edgar Jackson
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Crisis

6. 2. Building a helping relationship - you respond by showing a willingness to assist the family - you offer counseling on what needs to be done now. You respond with concern and care to any questions they have.
Non-Directive Counseling by Carl Rogers
First Phase
Second Phase
Fifth Phase

7. According to Worden - specialized techniques which are used to help people with COMPLICATED grief reations. Of course this is a 'therapy' and untrained Funeral Directors do not do this type of therapy.
Post-funeral Counseling
Leading
Grief Therapy - Worden
Negative - 'bombarder' Commuicator -

8. Counseling in which a counselor shares a body of special INFORMATION with a counselee. Funeral directors of this type of counseling as well)
Grief Therapy - Worden
Non-Directive Counseling
Summarizing
Informational Counseling

9. What are some of the Components of Non-Directive Counseling - Continued?

10. Sharing of facts possessed by a funeral director (providing information that will allow the person to make an informal decision)
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Seventh Phase
Questioning
Informing

11. 3. Exploration and assistance in helping the family understand their alternatives - you liste and explore with the family the variety of alternatives available to them with regard to the funeral. You gather facts - explore feelings and seek mutual un
Third Phase
Attending or Listening
Uncomfortable Use
Empathy

12. The counseling which occures before death
Pre-need Counseling
Self-actualization
Congruence
Situational Counseling

13. What are some of the Components of Non-Directive Counseling - Continued?

14. The ability to communicate the belief that everyone possess the capacity and right to choose alternatives and make decisions
Barriers to Effective Communication -
Respect
Negatives -
Reflecting Feelings

15. The phrase involves learning that some skills are available to you - that some you may not have known about. This may result in a combination of excitement about learning something new and some fear about the aquisition process.
Second Phase
Post-funeral Counseling
Fifth Phase
Initial Learning

16. In this phase you begin to use the skills more effectively however; you continue to be more self-conscious as you use them. You are getting better at using the skills - but they still feel somewhat mechanical. You can begin to use language that is na
Initial Learning
Consciously Skilled
Paraphrasing
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups

17. 6. Conclusion of the funeral process - you assist the family with a sense of closure upon completion of the funeral. You might join in the fellowship that often occurs following the completion of the funeral.
Congruence
Do not assume the client's 1st statment is either true or complete - Allow the client to summarize the interview - Respect the confidential nature of the subject matter - Write comprehensive notes upon the conclusion of the interview
Naturally Skilled
Sixth Phase

18. Wolfelt
Directive Counseling
Understanding the Helping Process
Reflecting Feelings
Genuineness

19. A period of heightened phychological accessibility which will last for approximately 4-6 weeks. The person is less defensive then usual and more open to OUTSIDE INTERVENTION and CHANGE.
Non-Directive Counseling by Carl Rogers
Post-funeral Counseling
Crisis
Initial Learning

20. 2 processes foster empathetic understanding - reflection and clarification
Questioning
Empathetic Understanding
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Fourth Phase

21. 1. To increase the reality of the loss 2. To help the counselee deal with both expressed and latent effect 3. To help the counselee overcome various impediments to readjust to after the loss 4. To encourage the counselee to make a healthy emotional w
Fifth Phase
Perception Checking
Crisis Intervention
Goals of Grief Counseling:

22. 3 selves in us; the self concept - the real self - and the ideal self. Congruence is the amount of agreement between the 3. 1. Self concept is the way a person sees him/her self. 2. Ideal self is who 1 would like to be or ought to be 3. Real self is
Non-Directive Counseling
Seventh Phase
Congruence
Initial Learning

23. What are the GOALS of Counseling according to Worden?
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit
Understanding the Helping Process
Questioning
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups

24. (focusing to much on self) The 'self disclosure' has been known to bore people to death. S/he like to talk about self - particularly personal experiences. This person might say something like 'when my grandfather died we decided it was best to...' Se
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Summarizing
Questioning
Inappropriate self-disclosure -

25. Every individual has the resources for personal development & growth - and that is the role of the counselor to develop favorable conditions for the natural phenomenon of personal development as the process of a person becoming more fully themselves.
Non-Directive Counseling by Carl Rogers
Inappropriate self-disclosure -
Self-actualization
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling

26. The ability to enter into & share the feelings of others.
Non-Directive Counseling by Carl Rogers
Providing a service in teaching people about grief and healthy grieving by sponsoring and presenting educational programs in the community
Person Centered Psychotherapy
Empathy

27. A method of restarting the person's basic message in similar but usually fewer words. (expressing a thought or idea in a alternate and sometimes shortened form).
Perception Checking
Paraphrasing
Seventh Phase
Fourth Phase

28. Those appropriate and helpful acts of counseling that come after the funeral.
Directive Counseling
Clarifying
First Phase
Post-funeral Counseling

29. What are the Components of Non-Directive Counseling?

30. 7. Post. Funeral service follow-up. after the funeral you might have a structured follow-up program to offer additional assistnce to families. You may serve as an informational - & referral service for additional help - oriented service within your c
Reflecting Feelings
Seventh Phase
Paraphrasing
Perceive the clients' situation in several ways & communicate these to the client - Encourage realistic appraiseal by the client - Encourage conversational flow by avoiding questions that can be answered yes/no - Accept the client's attitudes/feeling

31. This final phase occurs only after you have completed the training and practice the skills extensively. You must use the skills on a daily basis over an extended time to get to this level. The skills come naturally and comfortably without you even co
Naturally Skilled
Non-Directive Counseling
Grief Therapy
Fourth Phase

32. Where you ask the person for verification of your understanding of what has been said over the past several statements. (Check that understanding is taking place with the other person).
Goals of Grief Counseling:
Non-Directive Counseling
First Phase
Perception Checking

33. Should be person to person relationship in which the therapist talked with client. By using the word client instead of patient Rogers wanted to indicate that the client is not sick in any organic sense.
Leading
Initial Learning
Person Centered Psychotherapy
Grief Counseling

34. Also known as 'person-centered counseling' - a counseling method involving removing obstacles so the client can move forward - freeing him or her for normal growth and development.
Empathetic Understanding
Genuineness
Sixth Phase
Non-Directive Counseling by Carl Rogers

35. Present one's self sincerely (more your 3 selves are together - the more sincere you will be)
Grief Therapy
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Genuineness
Naturally Skilled

36. What are the Counseling Principles and Procedures?

37. In this phase you have increased your awareness of some new ways of communication but probably experience some difficulty in using the new skills. You may feel mechanical and like this really isn't you speaking or listening. You do not feel spontaneo
Goals of Grief Counseling:
Funeral Director Dominance -
Respect
Uncomfortable Use

38. 5. Implement and action - you conduct a funeral service that follows the planning model developed with the family - you also bring together a variety of helping resources within your community to assist in this action oriented helping process.
Fifth Phase
Consciously Skilled
Genuineness
Congruence

39. Offering platitudes or false reassurance - to offer false reassurenace is to distance yourself from the person you are attempting to help. When someone has experienced the death of someone loved - false reassurance often leaves feelings of lonieless
Consciously Skilled
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Negatives -
Crisis

40. 4. Consolidation and planning - You assist the family in coming to decisions about the funeral that best meets their needs. You jointly develop a specific action plan designed to best meet their emotional needs at the time.
Inappropriate self-disclosure -
At-need Counseling
Fourth Phase
Informational Counseling

41. Anticipating where the person is going and responding with a positive encouraging remark. (it is you - slightly anticipating the persons direction of thought).
Respect
Reflecting Feelings
Initial Learning
Leading

42. Perferred style of counseling in funeral service
Non-Directive Counseling by Carl Rogers
Sixth Phase
Non-Directive Counseling
Consciously Skilled

43. When you express in fresh words the essential feeling stated or strongly implied of a person
Sixth Phase
Directive Counseling
Reflecting Feelings
1. To INCREASE the reality of the loss 2. To HELP the counselee DEAL with both EXPRESSSED and LATENT AFFECT 3. To HELP counselee OVERCOME various impediments to READJUST to after the loss 4. The encourage the counselee to make a healthy emotional wit

44. Dominating an interaction with another person can be best described by the following: general sense of impatience - changing the subject - attempting to persuade and lecturing or preaching. The 'dominator' often thinks s/he knows the answer before th
Summarizing
Post-funeral Counseling
Enhance the person's capacity 4 social functioning; alter the person's feeling through increased awareness; sensitively listening & observe - Establish raport with the client - Assist the person to gain new perspective - Appraise the client's problem
Funeral Director Dominance -

45. Funeral Directors Facilitate Grief by:
Warmth & Caring
1. Fulfilling their responsibility in counseling during the entire service 2. Folling up with post-funeral counseling 3. Providing contacts for the family with other support groups
Non-Directive Counseling
1. Help the survivor actualize the loss 2. Help the survivor to identify and express feelings 3. Assist living without deceased 4. Facilitate emotional withdrawal 5. Provide time to grieve 6. Recognize 'normal' behavior 7. Allow for individual differ

46. A method for gaining information and increasing understanding
Goals of Grief Counseling:
Emotional Distancing
Second Phase
Questioning

47. Helping people facility UNCOMPLICATED grief to a healthy completion of the tasks of grieving within a reasonable time frame. Funeral Director's do this type.
Attending or Listening
Fifth Phase
Grief Therapy
Grief Counseling

48. Specialized techniques which are used to help people with COMPLICATED grief reactions. Funeral Directors do NOT do grief theapy.
Pre-need Counseling
Warmth & Caring
Post-funeral Counseling
Grief Therapy

49. What type of counseling helps people facilitate UNCOMPLICATED grief?
Crisis
Grief Therapy
At-need Counseling
Grief Counseling

50. Also called client-centered; person-centered; Rogerian counseling: a phrase coined by Carl Rogers to refere to the types of counseling where one comes actively & voluntarily to gain help on a problem - but without any notion of surrendering his own r
Empathy
First Phase
Non-Directive Counseling
Naturally Skilled