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Test your basic knowledge |
DSST Intro To Case Management And Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 49 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Jeffrey Brackett (1860-1949) Social - focus on interactions with forces that change our lives Work - emphasis on professional practice Definition - professional activity of applying helping techniques in a disciplined manner to address social problem
How baggage affect working with client
Social work
Broker
Social Worker professionally prepared
2. Compassion - empathy - genuineness - creativity - hopefulness - energy - values - warmth - flexibility - persistence - optimism - maturity - sense of humor
personal qualities are needed to be an effective social worker
Psychoanalysis 2-3 a week up to 2 years
SW should challenge social injustices-
Behavioral Model
3. Service (obligation to serve clients over self) - Social Justice (sensitivity to vulnerable - oppressed members of society) - Dignity & worth of the person (treat all clients with respect) - Meaningful Relationships with Clients - Integrity (ensure t
The six core values
Behavioral Model
Self- determination
SW should embrace human diversity
4. 1. Being multidimensional & focusing on interrelated aspects of human problems - life situations - & social Conditions.2. Assessments that are not constricted by a particular theory or intervention strategy (draws from many frameworks - eclectic) 3.
Generalist Perspective/Model
personal 'baggage' as applied to the social worker
SW should only practice social work
Goals
5. Plan - develop - implement policies - services - & programs within an organization
intangible
Self- determination
Administrator
Social work
6. Views the client as a whole biological - intellectual - emotional - social - familial - spiritual - economic - communal - and all other dimensions of the person.
Generalist Perspective/Model
the whole person in all their environments
Broker
Social Change Agent
7. teach - encourager - collaborator - a therapeutic relationship - you study family - early recollections (3-5 years) -Private logic - insight - re-educate Carl Rogers - trustworthy - good potential help people - develop self-esteem through (unconditio
Goals
Family systems model
Researcher/Evaluator/Professional
personal 'baggage' as applied to the social worker
8. Maintaining competence through - continuous self-assessment & self-care - Assess success or failure of efforts - personal & professional development - enhancing and advancing the profession
Task-centered model
personal 'baggage' as applied to the social worker
Researcher/Evaluator/Professional
Social Worker professionally prepared
9. Counseling - emotional support -
Social Worker professionally prepared
Case Manager/coordinator
Client Advocate
intangible
10. Assess situation and Connect people with resources (provide information & referral)
Common feelings
Broker
the whole person in all their environments
Crisis Intervention Model Type: Traumatic stress
11. Prioritizes work - manages time - documents - maintains responsibility to agency employer
Psychoanalysis 2-3 a week up to 2 years
The six core values
tangible
Workload Manager
12. Do not let your office unlocked when you are not in it - Do Not send faxes or Email clients of records unless positive only the person you are sending it to can get it - Never discuss a client in public or with someone not involved in case - Never sa
Social Worker professionally prepared
tangible
4 specific things related to confidentiality
Common feelings
13. Not to practice religion - spiritual beliefs - or medicine not even natural one.
Family systems model
the whole person in all their environments
SW should only practice social work
Noncompliant/nonadherence
14. Shelter - food - clothing - financial assist
Workload Manager
Case Manager/coordinator
Family systems model
tangible
15. Be open to all walks of life same sex marriage - different cultures - religions of all beliefs - ethnic backgrounds - sw must understand and respect differences
Social Change Agent
SW should embrace human diversity
Teacher
Freud's -id - ego - & superego
16. Education - knowledge
Social Worker professionally prepared
Case Manager/coordinator
Crisis Intervention Model Type: Anticipated life transitions
How baggage affect working with client
17. Facilitate professional development of staff through training - supervision - consultation - personnel management
Self-help perspective model
Crisis Intervention Model Type: Dispositional
Psychoanalysis 2-3 a week up to 2 years
Staff developer
18. When risks of physical harm and death to self or someone else
when can you break confidentiality
Teacher
personal 'baggage' as applied to the social worker
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
19. Personality disorder and psychosomatic (o-5 years old) - & conversion - saw people with paralysis - blindness - & mute for no physical reason
the whole person in all their environments
Researcher/Evaluator/Professional
Social Change Agent
Psychoanalysis 2-3 a week up to 2 years
20. May teach basic living skills - social skills stress management - conflict resolution - behavior management - parenting skills - etc.
when can you break confidentiality
Teacher
Alfred Adler
How baggage affect working with client
21. Social and systemic problems with client may get too involved because you have the unresolved issues - causing harm to client.
How baggage affect working with client
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
SW should challenge social injustices-
Crisis Intervention Model Type: Anticipated life transitions
22. Emphasizes agreed upon tasks & action steps to complete them (based on the belief that people are more likely to change as a result of taking action rather than simply changing their thoughts and feelings) - Large tasks are broken into smaller ones -
Crisis Intervention Model Type: Anticipated life transitions
Noncompliant/nonadherence
Teacher
Task-centered model
23. Emphasis is on decreasing maladaptive (opposite of adaptive - more than one start with the dangerous one 1st) behaviors & increasing adaptive behaviors - must define behavior to be changed (observable & measurable) - select/implementconsequences/rein
Behavioral Model
How baggage affect working with client
Social Change Agent
SW should challenge social injustices-
24. Rapid response/establish quick rapport - Cushion impact of a crisis (comfort measures) get coffee - get a private place - help them feel better - Frequent contact/short time - Focus on empowering client; assist w/ decision-making - Connect client w/
25. Do not bring baggage - must have self-acceptance - bring your unique style - strength their weakness - have a degree of emotional detachment in needed
Solution-focused model
Crisis Intervention Model Type: Traumatic stress
when can you break confidentiality
SW should engage in conscious use of self
26. College student home sickness - sexual orientation
Social Worker professionally prepared
Crisis Intervention Model Type: Maturational developmental crisis
Staff developer
SW should embrace human diversity
27. Failing to follow instructions - Miss appointments - Don't do hom\on't follow suggested activities - May be result of cultural - self-determination issues - Free to do so unless legal mandates - don't be offended - Continue to treat with dignity & re
Social Worker professionally prepared
The six core values
tangible
Noncompliant/nonadherence
28. Identify problems - work for change to improve quality of life; generating interest - lobbying for legislation
Self-help perspective model
Crisis Intervention Model Type: Anticipated life transitions
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
Social Change Agent
29. Founded by Jay Haley & Milton Erikson - structural family therapy - They assume the problem is how the system malfunction 'identified Patient' expressing family dysfunction - Therapist tells you what to do - gives homework - confronts - balances-bla
Psychoanalysis 2-3 a week up to 2 years
SW should embrace human diversity
Informed consent
Family systems model
30. be neutral - little self-disclosure - interpretation and ask questions to create insight. Careful with transference- when client transfer feeling anger or love to therapist. Countertransference - when therapist shows same feelings back.
Therapist role
Solution-focused model
Client Advocate
Broker
31. Grief therapy model- assumptions - change can occur in a relatively short time - Don't need to understand or analyze what caused a problem to solve it - Therapist' role: Help client recognize their control and ability to resolve their own problems
Solution-focused model
Common feelings
Normalization
Alfred Adler
32. 'Whole' person within their environment - family relationship - birth order - and behavior is purposeful - pulled goal - Inferiority complex.
Crisis Intervention Model Type: Maturational developmental crisis
Noncompliant/nonadherence
Alfred Adler
Counselor/clinician
33. One of the oldest roles. Working for client's rights to resources & services - especially for those who cannot advocate for themselves supporting positive change (policies & programs)
Common feelings
Therapist role
SW should embrace human diversity
Client Advocate
34. Loss of control and power - fear - depression - guilt - apathy - loss of self-esteem - disorientation - confusion - denial - anger - May feel numb - disorientated - most common sexual assaultedor death of a young child.
personal qualities are needed to be an effective social worker
Researcher/Evaluator/Professional
SW should maintain professional objectivity (maintain boundaries)-
Common feelings
35. Mid-life crisis - 1st baby - normal things still have to adjust.
Informed consent
Crisis Intervention Model Type: Anticipated life transitions
SW should challenge social injustices-
Teacher
36. Helping people live their lives within their environment and in the manner consider normal for them
Workload Manager
Crisis Intervention Model Type: Maturational developmental crisis
Freud's -id - ego - & superego
Normalization
37. Unconscious mind symbolic interpretation - hypnosis - dreams - free association - ink-blocks - projection techniques - defense mechanism - denial - regression -
38. Person distance and being neutral - not being uncaring or unconcern - no not get too involved or take not to identifies with the - try to keep a balance.
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
Counselor/clinician
Generalist Perspective/Model
SW should maintain professional objectivity (maintain boundaries)-
39. Including suicide - psychosis) - more serious meltdowns - cannot stop crying.
Social Worker professionally prepared
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
Therapist's function/role
Normalization
40. One of most common roles - accepts referrals - intake & assessment - plans & coordinates services - arranges meetings - is the link to other agencies & services
the whole person in all their environments
Broker
Case Manager/coordinator
Crisis Intervention Model Type: Maturational developmental crisis
41. Client has the right to know - before giving consent - explanation of: - services & costs - risks associated with treatment side effect of drugs electric shock - alternatives available to them - what they are signing & why
Informed consent
Behavioral Model
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
SW should embrace human diversity
42. Client has the right to decide what is right for them right or wrong.
tangible
personal 'baggage' as applied to the social worker
Researcher/Evaluator/Professional
Self- determination
43. Rape - assault - combat - sudden death - natural disaster.
Counselor/clinician
SW should only practice social work
Crisis Intervention Model Type: Traumatic stress
SW should engage in conscious use of self
44. Not trying things in research - only use things you are train for.
personal qualities are needed to be an effective social worker
SW should seek to constantly assess & improve their professional competence-
Self- determination
Goals
45. Is your stuff family history - experiences - relationships w/friends - spouse - children - parents - sell-worth self-image ect any unfinished businesses unresolved issues
46. Like bullying - making fun - judging for how they look - racism - or sexual jokes. Eliminate injustices carry out social change efforts
SW should challenge social injustices-
Teacher
Therapist role
Informed consent
47. Focuses on changing through group experience and discussions with others who have similar problems - Most likely done in groups (Discussion groups - Task groups - Recreational groups - Exercise groups - Training groups) - Assumptions: People need to
Therapist's function/role
Self-help perspective model
Freud's -id - ego - & superego
Solution-focused model
48. Providing direct services -assessment - diagnosis - helping clients cope
personal qualities are needed to be an effective social worker
SW should embrace human diversity
Normalization
Counselor/clinician
49. Do not have enough information must make a quick decision
Workload Manager
Crisis Intervention Model Type: Dispositional
Informed consent
Behavioral Model