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Test your basic knowledge |
DSST Intro To Case Management And Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 49 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rapid response/establish quick rapport - Cushion impact of a crisis (comfort measures) get coffee - get a private place - help them feel better - Frequent contact/short time - Focus on empowering client; assist w/ decision-making - Connect client w/
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2. Like bullying - making fun - judging for how they look - racism - or sexual jokes. Eliminate injustices carry out social change efforts
SW should challenge social injustices-
Counselor/clinician
Noncompliant/nonadherence
Task-centered model
3. Mid-life crisis - 1st baby - normal things still have to adjust.
Informed consent
Crisis Intervention Model Type: Anticipated life transitions
Workload Manager
Case Manager/coordinator
4. Education - knowledge
Staff developer
Social Worker professionally prepared
Teacher
Normalization
5. Counseling - emotional support -
Alfred Adler
intangible
Case Manager/coordinator
Self- determination
6. Emphasizes agreed upon tasks & action steps to complete them (based on the belief that people are more likely to change as a result of taking action rather than simply changing their thoughts and feelings) - Large tasks are broken into smaller ones -
Counselor/clinician
Social Change Agent
when can you break confidentiality
Task-centered model
7. Including suicide - psychosis) - more serious meltdowns - cannot stop crying.
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
SW should challenge social injustices-
Client Advocate
intangible
8. Helping people live their lives within their environment and in the manner consider normal for them
Task-centered model
personal qualities are needed to be an effective social worker
Normalization
Case Manager/coordinator
9. Unconscious mind symbolic interpretation - hypnosis - dreams - free association - ink-blocks - projection techniques - defense mechanism - denial - regression -
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10. Plan - develop - implement policies - services - & programs within an organization
Administrator
when can you break confidentiality
Counselor/clinician
Goals
11. Shelter - food - clothing - financial assist
How baggage affect working with client
tangible
Social Change Agent
Alfred Adler
12. Service (obligation to serve clients over self) - Social Justice (sensitivity to vulnerable - oppressed members of society) - Dignity & worth of the person (treat all clients with respect) - Meaningful Relationships with Clients - Integrity (ensure t
tangible
How baggage affect working with client
Alfred Adler
The six core values
13. Grief therapy model- assumptions - change can occur in a relatively short time - Don't need to understand or analyze what caused a problem to solve it - Therapist' role: Help client recognize their control and ability to resolve their own problems
Social Change Agent
Psychoanalysis 2-3 a week up to 2 years
SW should engage in conscious use of self
Solution-focused model
14. Jeffrey Brackett (1860-1949) Social - focus on interactions with forces that change our lives Work - emphasis on professional practice Definition - professional activity of applying helping techniques in a disciplined manner to address social problem
How baggage affect working with client
Staff developer
Social work
Task-centered model
15. Rape - assault - combat - sudden death - natural disaster.
Therapist role
SW should only practice social work
Crisis Intervention Model Type: Traumatic stress
Solution-focused model
16. When risks of physical harm and death to self or someone else
SW should only practice social work
Case Manager/coordinator
when can you break confidentiality
SW should maintain professional objectivity (maintain boundaries)-
17. One of most common roles - accepts referrals - intake & assessment - plans & coordinates services - arranges meetings - is the link to other agencies & services
Crisis Intervention Model Type: Anticipated life transitions
Case Manager/coordinator
personal 'baggage' as applied to the social worker
SW should only practice social work
18. Founded by Jay Haley & Milton Erikson - structural family therapy - They assume the problem is how the system malfunction 'identified Patient' expressing family dysfunction - Therapist tells you what to do - gives homework - confronts - balances-bla
Therapist role
Solution-focused model
Family systems model
Noncompliant/nonadherence
19. One of the oldest roles. Working for client's rights to resources & services - especially for those who cannot advocate for themselves supporting positive change (policies & programs)
Self- determination
intangible
SW should only practice social work
Client Advocate
20. May teach basic living skills - social skills stress management - conflict resolution - behavior management - parenting skills - etc.
Freud's -id - ego - & superego
Teacher
Crisis Intervention Model Type: Dispositional
Counselor/clinician
21. Not to practice religion - spiritual beliefs - or medicine not even natural one.
Broker
SW should only practice social work
Crisis Intervention Model Type: Maturational developmental crisis
Normalization
22. Emphasis is on decreasing maladaptive (opposite of adaptive - more than one start with the dangerous one 1st) behaviors & increasing adaptive behaviors - must define behavior to be changed (observable & measurable) - select/implementconsequences/rein
Psychoanalysis 2-3 a week up to 2 years
Client Advocate
Behavioral Model
4 specific things related to confidentiality
23. Personality disorder and psychosomatic (o-5 years old) - & conversion - saw people with paralysis - blindness - & mute for no physical reason
Psychoanalysis 2-3 a week up to 2 years
Common feelings
intangible
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
24. Identify problems - work for change to improve quality of life; generating interest - lobbying for legislation
Self-help perspective model
tangible
Social Change Agent
Client Advocate
25. Social and systemic problems with client may get too involved because you have the unresolved issues - causing harm to client.
How baggage affect working with client
Crisis Intervention Model Type: Traumatic stress
Administrator
Solution-focused model
26. teach - encourager - collaborator - a therapeutic relationship - you study family - early recollections (3-5 years) -Private logic - insight - re-educate Carl Rogers - trustworthy - good potential help people - develop self-esteem through (unconditio
Goals
Informed consent
4 specific things related to confidentiality
Crisis Intervention Model Type: Dispositional
27. Views the client as a whole biological - intellectual - emotional - social - familial - spiritual - economic - communal - and all other dimensions of the person.
Alfred Adler
the whole person in all their environments
Case Manager/coordinator
How baggage affect working with client
28. 'Whole' person within their environment - family relationship - birth order - and behavior is purposeful - pulled goal - Inferiority complex.
Alfred Adler
Staff developer
The six core values
Social Change Agent
29. Person distance and being neutral - not being uncaring or unconcern - no not get too involved or take not to identifies with the - try to keep a balance.
Social work
when can you break confidentiality
SW should maintain professional objectivity (maintain boundaries)-
Teacher
30. College student home sickness - sexual orientation
Crisis Intervention Model Type: Maturational developmental crisis
Common feelings
the whole person in all their environments
Administrator
31. Loss of control and power - fear - depression - guilt - apathy - loss of self-esteem - disorientation - confusion - denial - anger - May feel numb - disorientated - most common sexual assaultedor death of a young child.
Counselor/clinician
Common feelings
SW should only practice social work
tangible
32. Compassion - empathy - genuineness - creativity - hopefulness - energy - values - warmth - flexibility - persistence - optimism - maturity - sense of humor
personal qualities are needed to be an effective social worker
when can you break confidentiality
Psychoanalysis 2-3 a week up to 2 years
Task-centered model
33. 1. Being multidimensional & focusing on interrelated aspects of human problems - life situations - & social Conditions.2. Assessments that are not constricted by a particular theory or intervention strategy (draws from many frameworks - eclectic) 3.
Self- determination
personal qualities are needed to be an effective social worker
Administrator
Generalist Perspective/Model
34. Is your stuff family history - experiences - relationships w/friends - spouse - children - parents - sell-worth self-image ect any unfinished businesses unresolved issues
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35. Maintaining competence through - continuous self-assessment & self-care - Assess success or failure of efforts - personal & professional development - enhancing and advancing the profession
Researcher/Evaluator/Professional
Task-centered model
Therapist's function/role
SW should maintain professional objectivity (maintain boundaries)-
36. Do not bring baggage - must have self-acceptance - bring your unique style - strength their weakness - have a degree of emotional detachment in needed
SW should engage in conscious use of self
How baggage affect working with client
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
the whole person in all their environments
37. Be open to all walks of life same sex marriage - different cultures - religions of all beliefs - ethnic backgrounds - sw must understand and respect differences
Generalist Perspective/Model
Social Worker professionally prepared
Solution-focused model
SW should embrace human diversity
38. Not trying things in research - only use things you are train for.
Administrator
SW should seek to constantly assess & improve their professional competence-
Normalization
Generalist Perspective/Model
39. be neutral - little self-disclosure - interpretation and ask questions to create insight. Careful with transference- when client transfer feeling anger or love to therapist. Countertransference - when therapist shows same feelings back.
The six core values
Administrator
Therapist role
How baggage affect working with client
40. Facilitate professional development of staff through training - supervision - consultation - personnel management
Staff developer
Behavioral Model
Administrator
SW should embrace human diversity
41. Assess situation and Connect people with resources (provide information & referral)
Staff developer
Family systems model
Broker
Social work
42. Failing to follow instructions - Miss appointments - Don't do hom\on't follow suggested activities - May be result of cultural - self-determination issues - Free to do so unless legal mandates - don't be offended - Continue to treat with dignity & re
The six core values
Noncompliant/nonadherence
SW should seek to constantly assess & improve their professional competence-
Teacher
43. Focuses on changing through group experience and discussions with others who have similar problems - Most likely done in groups (Discussion groups - Task groups - Recreational groups - Exercise groups - Training groups) - Assumptions: People need to
Generalist Perspective/Model
Self-help perspective model
Task-centered model
Counselor/clinician
44. Client has the right to decide what is right for them right or wrong.
Client Advocate
Self- determination
Crisis Intervention Model Type: Dispositional
Family systems model
45. Providing direct services -assessment - diagnosis - helping clients cope
SW should engage in conscious use of self
Counselor/clinician
Generalist Perspective/Model
Alfred Adler
46. Do not have enough information must make a quick decision
Family systems model
Client Advocate
How baggage affect working with client
Crisis Intervention Model Type: Dispositional
47. Client has the right to know - before giving consent - explanation of: - services & costs - risks associated with treatment side effect of drugs electric shock - alternatives available to them - what they are signing & why
Solution-focused model
Case Manager/coordinator
SW should maintain professional objectivity (maintain boundaries)-
Informed consent
48. Prioritizes work - manages time - documents - maintains responsibility to agency employer
Workload Manager
Researcher/Evaluator/Professional
Social Change Agent
Noncompliant/nonadherence
49. Do not let your office unlocked when you are not in it - Do Not send faxes or Email clients of records unless positive only the person you are sending it to can get it - Never discuss a client in public or with someone not involved in case - Never sa
Therapist's function/role
Case Manager/coordinator
intangible
4 specific things related to confidentiality