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Test your basic knowledge |
DSST Intro To Case Management And Counseling
Start Test
Study First
Subjects
:
dsst
,
psychiatry
Instructions:
Answer 49 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Compassion - empathy - genuineness - creativity - hopefulness - energy - values - warmth - flexibility - persistence - optimism - maturity - sense of humor
Self-help perspective model
Social Worker professionally prepared
Researcher/Evaluator/Professional
personal qualities are needed to be an effective social worker
2. Person distance and being neutral - not being uncaring or unconcern - no not get too involved or take not to identifies with the - try to keep a balance.
Counselor/clinician
Behavioral Model
the whole person in all their environments
SW should maintain professional objectivity (maintain boundaries)-
3. Founded by Jay Haley & Milton Erikson - structural family therapy - They assume the problem is how the system malfunction 'identified Patient' expressing family dysfunction - Therapist tells you what to do - gives homework - confronts - balances-bla
How baggage affect working with client
Behavioral Model
Family systems model
SW should embrace human diversity
4. Social and systemic problems with client may get too involved because you have the unresolved issues - causing harm to client.
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
Workload Manager
personal 'baggage' as applied to the social worker
How baggage affect working with client
5. Helping people live their lives within their environment and in the manner consider normal for them
Goals
intangible
How baggage affect working with client
Normalization
6. Including suicide - psychosis) - more serious meltdowns - cannot stop crying.
Alfred Adler
Self-help perspective model
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
intangible
7. One of the oldest roles. Working for client's rights to resources & services - especially for those who cannot advocate for themselves supporting positive change (policies & programs)
Administrator
Therapist role
Client Advocate
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
8. Facilitate professional development of staff through training - supervision - consultation - personnel management
Behavioral Model
Task-centered model
Client Advocate
Staff developer
9. When risks of physical harm and death to self or someone else
SW should maintain professional objectivity (maintain boundaries)-
Case Manager/coordinator
when can you break confidentiality
Self- determination
10. One of most common roles - accepts referrals - intake & assessment - plans & coordinates services - arranges meetings - is the link to other agencies & services
Case Manager/coordinator
Psychoanalysis 2-3 a week up to 2 years
SW should challenge social injustices-
tangible
11. Client has the right to know - before giving consent - explanation of: - services & costs - risks associated with treatment side effect of drugs electric shock - alternatives available to them - what they are signing & why
when can you break confidentiality
intangible
Informed consent
Therapist role
12. Identify problems - work for change to improve quality of life; generating interest - lobbying for legislation
Therapist role
4 specific things related to confidentiality
The six core values
Social Change Agent
13. Personality disorder and psychosomatic (o-5 years old) - & conversion - saw people with paralysis - blindness - & mute for no physical reason
Solution-focused model
SW should challenge social injustices-
Psychoanalysis 2-3 a week up to 2 years
Researcher/Evaluator/Professional
14. Rape - assault - combat - sudden death - natural disaster.
How baggage affect working with client
Crisis Intervention Model Type: Traumatic stress
Crisis Intervention Model Type: Dispositional
SW should maintain professional objectivity (maintain boundaries)-
15. Failing to follow instructions - Miss appointments - Don't do hom\on't follow suggested activities - May be result of cultural - self-determination issues - Free to do so unless legal mandates - don't be offended - Continue to treat with dignity & re
Common feelings
Noncompliant/nonadherence
Social work
Alfred Adler
16. Unconscious mind symbolic interpretation - hypnosis - dreams - free association - ink-blocks - projection techniques - defense mechanism - denial - regression -
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17. Mid-life crisis - 1st baby - normal things still have to adjust.
Crisis Intervention Model Type: Anticipated life transitions
Crisis Intervention Model Type: PPsychiatric emergency (psychopathological crisis)
the whole person in all their environments
Crisis Intervention Model Type: Dispositional
18. Is your stuff family history - experiences - relationships w/friends - spouse - children - parents - sell-worth self-image ect any unfinished businesses unresolved issues
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19. Education - knowledge
the whole person in all their environments
Crisis Intervention Model Type: Traumatic stress
Freud's -id - ego - & superego
Social Worker professionally prepared
20. Jeffrey Brackett (1860-1949) Social - focus on interactions with forces that change our lives Work - emphasis on professional practice Definition - professional activity of applying helping techniques in a disciplined manner to address social problem
Social work
Counselor/clinician
Alfred Adler
Self- determination
21. be neutral - little self-disclosure - interpretation and ask questions to create insight. Careful with transference- when client transfer feeling anger or love to therapist. Countertransference - when therapist shows same feelings back.
Normalization
Freud's -id - ego - & superego
Therapist role
Self-help perspective model
22. Assess situation and Connect people with resources (provide information & referral)
Noncompliant/nonadherence
Therapist's function/role
Crisis Intervention Model Type: Dispositional
Broker
23. College student home sickness - sexual orientation
Freud's -id - ego - & superego
Crisis Intervention Model Type: Maturational developmental crisis
Informed consent
the whole person in all their environments
24. Counseling - emotional support -
Client Advocate
when can you break confidentiality
Self- determination
intangible
25. Shelter - food - clothing - financial assist
SW should challenge social injustices-
tangible
Therapist's function/role
Case Manager/coordinator
26. Loss of control and power - fear - depression - guilt - apathy - loss of self-esteem - disorientation - confusion - denial - anger - May feel numb - disorientated - most common sexual assaultedor death of a young child.
Counselor/clinician
Common feelings
Self-help perspective model
Researcher/Evaluator/Professional
27. Emphasizes agreed upon tasks & action steps to complete them (based on the belief that people are more likely to change as a result of taking action rather than simply changing their thoughts and feelings) - Large tasks are broken into smaller ones -
Staff developer
Task-centered model
Crisis Intervention Model Type: Traumatic stress
Social work
28. Service (obligation to serve clients over self) - Social Justice (sensitivity to vulnerable - oppressed members of society) - Dignity & worth of the person (treat all clients with respect) - Meaningful Relationships with Clients - Integrity (ensure t
The six core values
intangible
the whole person in all their environments
SW should embrace human diversity
29. Grief therapy model- assumptions - change can occur in a relatively short time - Don't need to understand or analyze what caused a problem to solve it - Therapist' role: Help client recognize their control and ability to resolve their own problems
SW should only practice social work
Solution-focused model
tangible
The six core values
30. Not to practice religion - spiritual beliefs - or medicine not even natural one.
Researcher/Evaluator/Professional
SW should only practice social work
Normalization
Social Change Agent
31. Like bullying - making fun - judging for how they look - racism - or sexual jokes. Eliminate injustices carry out social change efforts
SW should challenge social injustices-
Psychoanalysis 2-3 a week up to 2 years
Generalist Perspective/Model
tangible
32. Providing direct services -assessment - diagnosis - helping clients cope
Crisis Intervention Model Type: Maturational developmental crisis
Common feelings
The six core values
Counselor/clinician
33. May teach basic living skills - social skills stress management - conflict resolution - behavior management - parenting skills - etc.
Common feelings
Teacher
Case Manager/coordinator
Broker
34. Do not have enough information must make a quick decision
Generalist Perspective/Model
Crisis Intervention Model Type: Anticipated life transitions
Crisis Intervention Model Type: Dispositional
personal 'baggage' as applied to the social worker
35. Views the client as a whole biological - intellectual - emotional - social - familial - spiritual - economic - communal - and all other dimensions of the person.
Informed consent
the whole person in all their environments
when can you break confidentiality
Staff developer
36. Focuses on changing through group experience and discussions with others who have similar problems - Most likely done in groups (Discussion groups - Task groups - Recreational groups - Exercise groups - Training groups) - Assumptions: People need to
4 specific things related to confidentiality
SW should maintain professional objectivity (maintain boundaries)-
Self-help perspective model
Goals
37. Do not bring baggage - must have self-acceptance - bring your unique style - strength their weakness - have a degree of emotional detachment in needed
Social Worker professionally prepared
Task-centered model
Workload Manager
SW should engage in conscious use of self
38. 'Whole' person within their environment - family relationship - birth order - and behavior is purposeful - pulled goal - Inferiority complex.
4 specific things related to confidentiality
How baggage affect working with client
Alfred Adler
Social work
39. Client has the right to decide what is right for them right or wrong.
Client Advocate
Self- determination
Informed consent
Counselor/clinician
40. 1. Being multidimensional & focusing on interrelated aspects of human problems - life situations - & social Conditions.2. Assessments that are not constricted by a particular theory or intervention strategy (draws from many frameworks - eclectic) 3.
Generalist Perspective/Model
Client Advocate
Workload Manager
How baggage affect working with client
41. Prioritizes work - manages time - documents - maintains responsibility to agency employer
SW should seek to constantly assess & improve their professional competence-
Crisis Intervention Model Type: Dispositional
Social Worker professionally prepared
Workload Manager
42. Plan - develop - implement policies - services - & programs within an organization
SW should maintain professional objectivity (maintain boundaries)-
Administrator
Generalist Perspective/Model
How baggage affect working with client
43. Do not let your office unlocked when you are not in it - Do Not send faxes or Email clients of records unless positive only the person you are sending it to can get it - Never discuss a client in public or with someone not involved in case - Never sa
the whole person in all their environments
personal qualities are needed to be an effective social worker
personal 'baggage' as applied to the social worker
4 specific things related to confidentiality
44. Be open to all walks of life same sex marriage - different cultures - religions of all beliefs - ethnic backgrounds - sw must understand and respect differences
Behavioral Model
Normalization
SW should embrace human diversity
Crisis Intervention Model Type: Dispositional
45. Emphasis is on decreasing maladaptive (opposite of adaptive - more than one start with the dangerous one 1st) behaviors & increasing adaptive behaviors - must define behavior to be changed (observable & measurable) - select/implementconsequences/rein
SW should challenge social injustices-
Behavioral Model
Crisis Intervention Model Type: Dispositional
4 specific things related to confidentiality
46. Rapid response/establish quick rapport - Cushion impact of a crisis (comfort measures) get coffee - get a private place - help them feel better - Frequent contact/short time - Focus on empowering client; assist w/ decision-making - Connect client w/
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47. Not trying things in research - only use things you are train for.
the whole person in all their environments
Family systems model
Normalization
SW should seek to constantly assess & improve their professional competence-
48. teach - encourager - collaborator - a therapeutic relationship - you study family - early recollections (3-5 years) -Private logic - insight - re-educate Carl Rogers - trustworthy - good potential help people - develop self-esteem through (unconditio
Goals
SW should challenge social injustices-
tangible
Generalist Perspective/Model
49. Maintaining competence through - continuous self-assessment & self-care - Assess success or failure of efforts - personal & professional development - enhancing and advancing the profession
SW should seek to constantly assess & improve their professional competence-
Researcher/Evaluator/Professional
Broker
Therapist's function/role