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DSST Principles Of Supervision

Subjects : dsst, business-skills, bvat
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Planned operations in financial terms






2. Is used to investigate problems - decide on a remedy - and implement a solution.






3. Groups of people who work together for similar interests or goals.






4. Managers who are neither executives nor first-level supervisors - but who serve as a link between the two groups.






5. Maslow's pyramid of human needs. At the bottom are the most important things life food and physiological needs - then at the top are psychological needs. Basically - you have to satisfy your primordial needs first like eating and drinking - then you






6. The ability to influence individuals or groups to achieve organizational goals






7. A conflict resolution style by which one party wants to remain neutral - stay away from conflict - or postpone the conflict to gather information or let things cool down






8. Management process of guiding and motivating employees to meet an organization's objectives






9. (2 people) 1964- Created a management model that conceptualizes management styles and relations. Their Grid uses two axis. 'Concern for people' is plotted using the vertical axis and 'Concern for task' is along the horizontal axis.






10. The activities performed by one or more group members that help the group accomplish its task and pursue its goals.






11. A decision by a corporation to turn over much of the responsibility for production to independent suppliers.






12. Evaluation of training program conducted after program has been implemented in order to assess outcomes






13. Role of finding facts and giving advice or opinions in an organization






14. Thinking and behavior directed toward attaining a goal that is not readily available






15. General expectations of a demand nature regarding acceptable group behavior






16. Uncertainty about what the organization expects from the employee in terms of what to do or how to do it






17. Stable pattern of relationships that maintain the group and help it achieve goal - roles - and norms






18. Divided manager's job into three types: interpersonal - informational - decisional






19. Agreements amoung geographically proximate countries to reduce/remove tariff and non-tariff barriers to free flow of goods - services - factors of production






20. Prevent the group from functioning effectively because they attack other group members or divert the groups attention






21. Involves human relations - or the manager's ability to interact effectively with organizational members.






22. An informal group composed of employees who enjoy one another's company and socialize with one another.






23. The process of anticipating future events and determining strategies to achieve organizational objectives in the future






24. Normal reaction when conflict occurs: tendency to approach or engage in conflict; one actively discusses issues and engages in conflict situations; when disagreements occur the confronter wants to get all issues on the table ASAP (part of competition






25. Calls for five disciplines in the learning organization: System Thinking - Personal Mastery - Mental Models - Shared Vision - Team Learning






26. The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources






27. Patterns of behavior that help the group develop and maintain good member relationships - group cohesiveness and effective levels of conflict






28. Payment for work done






29. The process used to accomplish organizational goals through planning - organizing - leading - and controlling people and other organizational resources






30. Managing conflict by giving up part of what you want - to provide at least some satisfaction for both parties






31. A future oriented approach and is developmental in nature; recognizes employees as individuals and focuses on their development






32. The ability to understand others at work and to use that knowledge to influence others to act in ways that enhance one's personal or organizational objectives.






33. Managing conflict by satisfying your own needs or advancing your own ideas - with no concern for the needs or ideas of the other and no concern for the harm done to the relationship.






34. Sources and uses for cash






35. Managers who supervise operatives (also known as first-line managers or supervisors).






36. -The process of determining staffing needs - predicting turnover and vacancies - and identifying and recruiting potential replacements to maintain the staffing levels required to meet program objectives






37. Understanding information and reaching a conclusion to solve problems.






38. Plan describes how the company will organize the work that needs to be accomplished. Kurt Lewin is father of this.






39. To reduce limits on trade - countries band together to have free trade amongst themselves






40. Contract law in which employee agrees not to leave employer for a # of years (1-3) to work at a similar/competing company






41. Show the hierarchical structure and relationships within an organization.






42. (law) the hearing and determination of a dispute by an impartial referee agreed to by both parties (often used to settle disputes between labor and management)






43. An organization of employees formed to bargain with the employer






44. An evaluation that measures employee performance against established standards in order to make decisions about promotions - compensation - training - or termination






45. The cognitive ability to see the organization as a whole and the relationships among its parts






46. Humanistic psychologist known for his 'Hierarchy of Needs' and the concept of 'self-actualization'






47. The expertise necessary to be proficient with methods and processes to run front-line operations






48. He suggested that the (appraisal) process is so inherently flawed that it may be impossible to perfect it






49. Are also called senior management or executives. These individuals are at the top one or two levels in an organization - and hold titles such as: Chief Executive Officer (CEO) - Chief Financial Officer (CFO) - Chief Operational Officer (COO) - Chief






50. Planned operations in non financial terms






Can you answer 50 questions in 15 minutes?



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