Test your basic knowledge |

DSST Principles Of Supervision

Subjects : dsst, business-skills, bvat
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Training in which teams get an actual problem - work on solving it and commit to an action plan - and are accountable for carrying it out






2. The arrangement of jobs and the relationships among the jobs in an organization.






3. General expectations of a demand nature regarding acceptable group behavior






4. (2 people) 1964- Created a management model that conceptualizes management styles and relations. Their Grid uses two axis. 'Concern for people' is plotted using the vertical axis and 'Concern for task' is along the horizontal axis.






5. Sources and uses for cash






6. Role of finding facts and giving advice or opinions in an organization






7. The set of global forces and conditions that operate beyond an organization's boundaries but affect a manager's ability to acquire and utilize resources






8. Management process of guiding and motivating employees to meet an organization's objectives






9. The activities performed by one or more group members that help the group accomplish its task and pursue its goals.






10. Plan describes how the company will organize the work that needs to be accomplished. Kurt Lewin is father of this.






11. Wrote that accomplishment specification is the only logical way to define performance requirements. Accomplishments are the best starting points for developing performance standards. In addition - accomplishments are the best tools for the developmen






12. Stable pattern of relationships that maintain the group and help it achieve goal - roles - and norms






13. A purposeful - systematic process for collecting information on the important work-related aspects of a job






14. Created by the organization to accomplish specific goals within an unspecified time frame






15. Thinking and behavior directed toward attaining a goal that is not readily available






16. An informal group composed of employees who enjoy one another's company and socialize with one another.






17. Are also called senior management or executives. These individuals are at the top one or two levels in an organization - and hold titles such as: Chief Executive Officer (CEO) - Chief Financial Officer (CFO) - Chief Operational Officer (COO) - Chief






18. The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources






19. Maslow's pyramid of human needs. At the bottom are the most important things life food and physiological needs - then at the top are psychological needs. Basically - you have to satisfy your primordial needs first like eating and drinking - then you






20. The ability to understand others at work and to use that knowledge to influence others to act in ways that enhance one's personal or organizational objectives.






21. Implemented by Fredrick W. Taylor - scientific management to reduce waste - was resented by many although he brought concrete improvements of productivity






22. The process of anticipating future events and determining strategies to achieve organizational objectives in the future






23. Is used to investigate problems - decide on a remedy - and implement a solution.






24. Planned operations in financial terms






25. Divided manager's job into three types: interpersonal - informational - decisional






26. A decision by a corporation to turn over much of the responsibility for production to independent suppliers.






27. Created Theory of Motivation-Hygiene/Two Factor Theory of Job Satisfaction: Noted that there is a difference between just being satisfied and being motivated






28. Sees appraisal as the most crucial aspect of organizational life.






29. The expertise necessary to be proficient with methods and processes to run front-line operations






30. A management function that involves establishing clear standards to determine whether or not an organization is progressing toward its goals and objectives - rewarding people for doing a good job - and taking corrective action if they are not






31. Father of scientific management






32. Show the hierarchical structure and relationships within an organization.






33. An evaluation that measures employee performance against established standards in order to make decisions about promotions - compensation - training - or termination






34. Planned operations in non financial terms






35. Prevent the group from functioning effectively because they attack other group members or divert the groups attention






36. Humanistic psychologist known for his 'Hierarchy of Needs' and the concept of 'self-actualization'






37. Uncertainty about what the organization expects from the employee in terms of what to do or how to do it






38. Managers who are neither executives nor first-level supervisors - but who serve as a link between the two groups.






39. Management process of determining how best to arrange an organization's resources and activities into a coherent structure






40. Managing conflict by giving up part of what you want - to provide at least some satisfaction for both parties






41. Calls for five disciplines in the learning organization: System Thinking - Personal Mastery - Mental Models - Shared Vision - Team Learning






42. Are you married - do you have children - how old are you - did you graduate - have you been arrested - how much do you weigh - what country are you from - are you U.S. citizen - are you handicapped - whats native language?






43. Minimizing differences and emphasizing common interests; unassertive and cooperative






44. Contract law in which employee agrees not to leave employer for a # of years (1-3) to work at a similar/competing company






45. Payment for work done






46. To reduce limits on trade - countries band together to have free trade amongst themselves






47. Also called secondary groups; groups formed for the purpose of completing tasks - such as solving problems or making decisions






48. A summary of intended expenditures along with proposals for how to meet them






49. Groups that are determined by the organization chart and composed of individuals who report directly to a given manager.






50. Agreements amoung geographically proximate countries to reduce/remove tariff and non-tariff barriers to free flow of goods - services - factors of production