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DSST Principles Of Supervision

Subjects : dsst, business-skills, bvat
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Sources and uses for cash






2. -The process of determining staffing needs - predicting turnover and vacancies - and identifying and recruiting potential replacements to maintain the staffing levels required to meet program objectives






3. Wrote that accomplishment specification is the only logical way to define performance requirements. Accomplishments are the best starting points for developing performance standards. In addition - accomplishments are the best tools for the developmen






4. The ability to influence individuals or groups to achieve organizational goals






5. The ability to understand others at work and to use that knowledge to influence others to act in ways that enhance one's personal or organizational objectives.






6. Contract law in which employee agrees not to leave employer for a # of years (1-3) to work at a similar/competing company






7. A future oriented approach and is developmental in nature; recognizes employees as individuals and focuses on their development






8. The expertise necessary to be proficient with methods and processes to run front-line operations






9. A purposeful - systematic process for collecting information on the important work-related aspects of a job






10. The process used to accomplish organizational goals through planning - organizing - leading - and controlling people and other organizational resources






11. Groups that are determined by the organization chart and composed of individuals who report directly to a given manager.






12. Is used to investigate problems - decide on a remedy - and implement a solution.






13. Stable pattern of relationships that maintain the group and help it achieve goal - roles - and norms






14. General expectations of a demand nature regarding acceptable group behavior






15. Payment for work done






16. Patterns of behavior that help the group develop and maintain good member relationships - group cohesiveness and effective levels of conflict






17. The process of anticipating future events and determining strategies to achieve organizational objectives in the future






18. The set of global forces and conditions that operate beyond an organization's boundaries but affect a manager's ability to acquire and utilize resources






19. Planned operations in financial terms






20. Involves human relations - or the manager's ability to interact effectively with organizational members.






21. An organization of employees formed to bargain with the employer






22. Minimizing differences and emphasizing common interests; unassertive and cooperative






23. Father of scientific management






24. The activities performed by one or more group members that help the group accomplish its task and pursue its goals.






25. (law) the hearing and determination of a dispute by an impartial referee agreed to by both parties (often used to settle disputes between labor and management)






26. Evaluation of training program conducted after program has been implemented in order to assess outcomes






27. Thinking and behavior directed toward attaining a goal that is not readily available






28. To reduce limits on trade - countries band together to have free trade amongst themselves






29. Role of finding facts and giving advice or opinions in an organization






30. Are also called senior management or executives. These individuals are at the top one or two levels in an organization - and hold titles such as: Chief Executive Officer (CEO) - Chief Financial Officer (CFO) - Chief Operational Officer (COO) - Chief






31. Training in which teams get an actual problem - work on solving it and commit to an action plan - and are accountable for carrying it out






32. A conflict resolution style by which one party wants to remain neutral - stay away from conflict - or postpone the conflict to gather information or let things cool down






33. A summary of intended expenditures along with proposals for how to meet them






34. Understanding information and reaching a conclusion to solve problems.






35. Maslow's pyramid of human needs. At the bottom are the most important things life food and physiological needs - then at the top are psychological needs. Basically - you have to satisfy your primordial needs first like eating and drinking - then you






36. He suggested that the (appraisal) process is so inherently flawed that it may be impossible to perfect it






37. Managing conflict by giving up part of what you want - to provide at least some satisfaction for both parties






38. A decision by a corporation to turn over much of the responsibility for production to independent suppliers.






39. An evaluation that measures employee performance against established standards in order to make decisions about promotions - compensation - training - or termination






40. Created Theory of Motivation-Hygiene/Two Factor Theory of Job Satisfaction: Noted that there is a difference between just being satisfied and being motivated






41. Planned operations in non financial terms






42. The cognitive ability to see the organization as a whole and the relationships among its parts






43. A management function that involves establishing clear standards to determine whether or not an organization is progressing toward its goals and objectives - rewarding people for doing a good job - and taking corrective action if they are not






44. (2 people) 1964- Created a management model that conceptualizes management styles and relations. Their Grid uses two axis. 'Concern for people' is plotted using the vertical axis and 'Concern for task' is along the horizontal axis.






45. Also called secondary groups; groups formed for the purpose of completing tasks - such as solving problems or making decisions






46. The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources






47. Sees appraisal as the most crucial aspect of organizational life.






48. Agreements amoung geographically proximate countries to reduce/remove tariff and non-tariff barriers to free flow of goods - services - factors of production






49. Divided manager's job into three types: interpersonal - informational - decisional






50. Show the hierarchical structure and relationships within an organization.