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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Premier account
Sniping
Communicate with the customer
Bid Retraction
2. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
Bid Increment
Feedback
PayPal Debit Card
Final Value Fee Structure
3. Depends on the type of listing—auction-style or fixed price format—you use.
Final Value Fee Structure
PayPal
Bid Retraction
Insertion Fee Structure
4. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Buy it Now
PayPal
Communicate with the customer
Condition
5. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Fees
Confirmed Address
Closed Item Listing
Buy it Now
6. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Time taken
Premier account
Bid Retraction
Closed Item Listing
7. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Drop Shipping
Reserve Price
Final Value Fee Structure
Fees
8. Lets you restrict your search to a defined category or categories
Advanced Search
Buy it Now
Communicate with the customer
Shill Bidding
9. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Closed Item Listing
Final Value Fee Structure
Shill Bidding
Reserve Price
10. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Drop Shipping
PayPal Buyer Protection
Bid Retraction
Premier/Personal PayPal Account
11. Reputation on Ebay
Reserve Price
Fees
PayPal
Feedback
12. 3 things you need to register an account for eBay? Username - e-mail - ________
credit card #
Bid Retraction
Insertion Fee Structure
Bid Increment
13. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Body parts
credit card #
Shill Bidding
Confirmed Address
14. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Bid Increment
Auction Duration
Premier/Personal PayPal Account
Body parts
15. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Sniping
Condition
PayPal Debit Card
Body parts
16. For receiving money not for sending
Fees
PayPal Buyer Protection
PayPal
Time taken
17. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Premier/Personal PayPal Account
Psychological pricing
Insertion Fee Structure
Buy it Now
18. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
PayPal Debit Card
PayPal
PayPal Buyer Protection
Fees
19. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Shill Bidding
Drop Shipping
PayPal Buyer Protection
Closed Item Listing
20. Seller never has item - sets price of item of company and has them send directly
Drop Shipping
Condition
Closed Item Listing
Premier account
21. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
PayPal
Insertion Fee Structure
Communicate with the customer
Shill Bidding
22. Days Available 1 - 3 - 5 - 7 - or 10 days
Insertion Fee Structure
PayPal
Auction Duration
Shill Bidding
23. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Shill Bidding
Bid Increment
PayPal Buyer Protection
Auction Duration
24. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
PayPal Buyer Protection
PayPal
Feedback
Fees
25. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Reserve Price
Communicate with the customer
PayPal
Insertion Fee Structure
26. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Advanced Search
Confirmed Address
Bid Increment
Premier/Personal PayPal Account
27. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Time taken
Bid Increment
Advanced Search
Drop Shipping