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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Premier account
Feedback
Communicate with the customer
Final Value Fee Structure
2. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Sniping
Reserve Price
Premier/Personal PayPal Account
Confirmed Address
3. Depends on the type of listing—auction-style or fixed price format—you use.
Insertion Fee Structure
Feedback
Final Value Fee Structure
PayPal
4. Seller never has item - sets price of item of company and has them send directly
Feedback
Shill Bidding
Psychological pricing
Drop Shipping
5. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Condition
Advanced Search
Sniping
PayPal Buyer Protection
6. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Sniping
Bid Retraction
Shill Bidding
Reserve Price
7. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Auction Duration
Condition
Advanced Search
Closed Item Listing
8. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
PayPal
Closed Item Listing
Buy it Now
Sniping
9. 3 things you need to register an account for eBay? Username - e-mail - ________
Communicate with the customer
PayPal
Shill Bidding
credit card #
10. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Insertion Fee Structure
Condition
Confirmed Address
Bid Retraction
11. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Bid Increment
Body parts
Sniping
PayPal Buyer Protection
12. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Premier/Personal PayPal Account
Feedback
Shill Bidding
Bid Increment
13. Reputation on Ebay
Advanced Search
Condition
Feedback
Bid Retraction
14. Lets you restrict your search to a defined category or categories
Time taken
credit card #
Advanced Search
PayPal Buyer Protection
15. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
Communicate with the customer
Buy it Now
Condition
PayPal
16. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
PayPal Buyer Protection
PayPal
Bid Retraction
Shill Bidding
17. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
Bid Increment
Closed Item Listing
Insertion Fee Structure
PayPal Debit Card
18. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Fees
Buy it Now
PayPal Buyer Protection
Bid Retraction
19. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Final Value Fee Structure
Buy it Now
Premier account
Premier/Personal PayPal Account
20. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
PayPal Debit Card
Advanced Search
Premier account
Condition
21. For receiving money not for sending
Communicate with the customer
Fees
Drop Shipping
Sniping
22. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Advanced Search
PayPal
Insertion Fee Structure
Psychological pricing
23. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Drop Shipping
Condition
PayPal
Final Value Fee Structure
24. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
PayPal Buyer Protection
Shill Bidding
Auction Duration
Condition
25. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Buy it Now
Bid Retraction
Body parts
Bid Increment
26. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Shill Bidding
PayPal Debit Card
Time taken
PayPal
27. Days Available 1 - 3 - 5 - 7 - or 10 days
Auction Duration
Confirmed Address
Shill Bidding
Buy it Now