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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reputation on Ebay
Time taken
Feedback
Shill Bidding
Premier/Personal PayPal Account
2. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Drop Shipping
PayPal
Closed Item Listing
Confirmed Address
3. For receiving money not for sending
PayPal Debit Card
Insertion Fee Structure
Final Value Fee Structure
Fees
4. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Sniping
credit card #
Communicate with the customer
Feedback
5. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Time taken
Auction Duration
Reserve Price
Shill Bidding
6. Seller never has item - sets price of item of company and has them send directly
PayPal
Auction Duration
Reserve Price
Drop Shipping
7. 3 things you need to register an account for eBay? Username - e-mail - ________
credit card #
Bid Retraction
Fees
PayPal
8. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
PayPal
PayPal Debit Card
Drop Shipping
Confirmed Address
9. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Insertion Fee Structure
Sniping
Confirmed Address
Premier/Personal PayPal Account
10. Days Available 1 - 3 - 5 - 7 - or 10 days
Final Value Fee Structure
Time taken
Auction Duration
PayPal
11. Depends on the type of listing—auction-style or fixed price format—you use.
Body parts
Buy it Now
Auction Duration
Insertion Fee Structure
12. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Communicate with the customer
Insertion Fee Structure
Drop Shipping
Confirmed Address
13. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Bid Retraction
Sniping
PayPal Debit Card
Insertion Fee Structure
14. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
PayPal Buyer Protection
Fees
Shill Bidding
Premier account
15. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
PayPal Buyer Protection
Auction Duration
Premier account
Communicate with the customer
16. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Advanced Search
Final Value Fee Structure
Confirmed Address
Insertion Fee Structure
17. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Fees
Bid Retraction
Closed Item Listing
Body parts
18. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Auction Duration
Body parts
PayPal Buyer Protection
Premier account
19. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Bid Increment
Advanced Search
Buy it Now
Closed Item Listing
20. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Psychological pricing
Reserve Price
Advanced Search
Closed Item Listing
21. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Condition
Insertion Fee Structure
Bid Increment
PayPal
22. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Bid Increment
Time taken
PayPal
Premier account
23. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
PayPal Buyer Protection
Bid Retraction
Time taken
Bid Increment
24. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Auction Duration
Advanced Search
Premier/Personal PayPal Account
PayPal
25. Lets you restrict your search to a defined category or categories
Advanced Search
PayPal Debit Card
Reserve Price
Auction Duration
26. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Final Value Fee Structure
Psychological pricing
Premier account
Feedback
27. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
PayPal
Fees
PayPal Debit Card
Final Value Fee Structure