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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
PayPal
Advanced Search
Closed Item Listing
Body parts
2. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Premier/Personal PayPal Account
Psychological pricing
PayPal Buyer Protection
Final Value Fee Structure
3. Depends on the type of listing—auction-style or fixed price format—you use.
Premier/Personal PayPal Account
Shill Bidding
Insertion Fee Structure
Condition
4. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
Premier/Personal PayPal Account
Buy it Now
PayPal Debit Card
PayPal
5. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Condition
Reserve Price
Sniping
Body parts
6. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Communicate with the customer
Reserve Price
PayPal Buyer Protection
Premier account
7. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Advanced Search
Bid Increment
Condition
Time taken
8. 3 things you need to register an account for eBay? Username - e-mail - ________
Sniping
Body parts
credit card #
Closed Item Listing
9. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Communicate with the customer
PayPal Debit Card
Insertion Fee Structure
Advanced Search
10. Reputation on Ebay
Auction Duration
Feedback
Bid Retraction
Fees
11. For receiving money not for sending
Fees
Feedback
Final Value Fee Structure
Sniping
12. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
Psychological pricing
PayPal Buyer Protection
PayPal
Body parts
13. Seller never has item - sets price of item of company and has them send directly
Auction Duration
Drop Shipping
Fees
Final Value Fee Structure
14. Lets you restrict your search to a defined category or categories
Final Value Fee Structure
Advanced Search
Fees
Confirmed Address
15. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
credit card #
PayPal Buyer Protection
Bid Increment
Buy it Now
16. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Time taken
Condition
Body parts
Premier/Personal PayPal Account
17. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Shill Bidding
Reserve Price
Bid Retraction
Auction Duration
18. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Reserve Price
Time taken
Communicate with the customer
Psychological pricing
19. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Fees
PayPal Buyer Protection
Premier/Personal PayPal Account
Condition
20. Days Available 1 - 3 - 5 - 7 - or 10 days
Sniping
Auction Duration
PayPal Buyer Protection
PayPal
21. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Buy it Now
Shill Bidding
Closed Item Listing
Communicate with the customer
22. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Condition
Bid Retraction
Fees
Sniping
23. Based on a percentage of the item's total cost to the buyer (less any sales tax)
PayPal Buyer Protection
Final Value Fee Structure
Closed Item Listing
Psychological pricing
24. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Communicate with the customer
Premier/Personal PayPal Account
Confirmed Address
Buy it Now
25. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Condition
Closed Item Listing
Reserve Price
Psychological pricing
26. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Closed Item Listing
Shill Bidding
Reserve Price
Communicate with the customer
27. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Body parts
Bid Increment
Reserve Price
Closed Item Listing