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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
PayPal Debit Card
credit card #
Communicate with the customer
Psychological pricing
2. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
PayPal Buyer Protection
Closed Item Listing
PayPal Debit Card
Bid Retraction
3. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Closed Item Listing
PayPal Buyer Protection
Auction Duration
Bid Increment
4. Depends on the type of listing—auction-style or fixed price format—you use.
Condition
PayPal
Insertion Fee Structure
Fees
5. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Sniping
Condition
PayPal Buyer Protection
Bid Retraction
6. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Buy it Now
Final Value Fee Structure
Bid Increment
Confirmed Address
7. For receiving money not for sending
Buy it Now
Reserve Price
PayPal
Fees
8. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Reserve Price
Bid Retraction
Premier account
Shill Bidding
9. Reputation on Ebay
Communicate with the customer
Shill Bidding
Feedback
PayPal Buyer Protection
10. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
PayPal
PayPal Debit Card
Buy it Now
Confirmed Address
11. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Closed Item Listing
Feedback
Body parts
Bid Increment
12. 3 things you need to register an account for eBay? Username - e-mail - ________
Time taken
Bid Increment
Premier account
credit card #
13. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
PayPal Debit Card
PayPal
Psychological pricing
Shill Bidding
14. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Condition
PayPal Debit Card
PayPal Buyer Protection
Body parts
15. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Final Value Fee Structure
Premier/Personal PayPal Account
Condition
Psychological pricing
16. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Confirmed Address
Buy it Now
Fees
Auction Duration
17. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Drop Shipping
Bid Increment
Auction Duration
Time taken
18. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Buy it Now
Condition
Feedback
Premier/Personal PayPal Account
19. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Psychological pricing
Premier account
Buy it Now
credit card #
20. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Communicate with the customer
Closed Item Listing
Condition
Feedback
21. Days Available 1 - 3 - 5 - 7 - or 10 days
Auction Duration
Psychological pricing
Drop Shipping
Reserve Price
22. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Bid Increment
Sniping
Auction Duration
PayPal Buyer Protection
23. Lets you restrict your search to a defined category or categories
Advanced Search
Bid Increment
Fees
Communicate with the customer
24. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Shill Bidding
Reserve Price
credit card #
Closed Item Listing
25. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Drop Shipping
Premier account
Communicate with the customer
Sniping
26. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Final Value Fee Structure
Time taken
PayPal Buyer Protection
Fees
27. Seller never has item - sets price of item of company and has them send directly
Communicate with the customer
Insertion Fee Structure
Final Value Fee Structure
Drop Shipping