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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
PayPal Buyer Protection
Bid Retraction
PayPal
Sniping
2. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Advanced Search
Time taken
Reserve Price
PayPal Debit Card
3. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Psychological pricing
Premier/Personal PayPal Account
Bid Increment
Condition
4. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
PayPal Debit Card
PayPal
Psychological pricing
Final Value Fee Structure
5. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Condition
Fees
Bid Retraction
credit card #
6. Depends on the type of listing—auction-style or fixed price format—you use.
Fees
Insertion Fee Structure
Advanced Search
Premier/Personal PayPal Account
7. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Feedback
Confirmed Address
Reserve Price
Communicate with the customer
8. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Advanced Search
Fees
Bid Increment
Bid Retraction
9. Days Available 1 - 3 - 5 - 7 - or 10 days
Confirmed Address
Auction Duration
Buy it Now
Time taken
10. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Confirmed Address
PayPal
Bid Increment
Communicate with the customer
11. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Premier/Personal PayPal Account
Reserve Price
Body parts
Confirmed Address
12. Lets you restrict your search to a defined category or categories
Body parts
Sniping
Advanced Search
PayPal Buyer Protection
13. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Sniping
Auction Duration
Time taken
Advanced Search
14. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
PayPal Buyer Protection
Closed Item Listing
Premier/Personal PayPal Account
Auction Duration
15. For receiving money not for sending
Fees
Shill Bidding
Psychological pricing
PayPal Buyer Protection
16. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Bid Increment
Insertion Fee Structure
Confirmed Address
Buy it Now
17. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Final Value Fee Structure
Confirmed Address
PayPal Debit Card
Closed Item Listing
18. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Premier account
Reserve Price
Sniping
Condition
19. Reputation on Ebay
Body parts
PayPal
Feedback
Condition
20. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Communicate with the customer
Final Value Fee Structure
Bid Retraction
PayPal
21. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
Closed Item Listing
PayPal
Bid Increment
Premier/Personal PayPal Account
22. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Communicate with the customer
Premier account
Confirmed Address
Time taken
23. 3 things you need to register an account for eBay? Username - e-mail - ________
credit card #
Shill Bidding
PayPal Debit Card
PayPal
24. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
PayPal Buyer Protection
Drop Shipping
Psychological pricing
Sniping
25. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Premier/Personal PayPal Account
Communicate with the customer
Psychological pricing
Condition
26. Seller never has item - sets price of item of company and has them send directly
Sniping
Drop Shipping
PayPal Buyer Protection
Advanced Search
27. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Shill Bidding
Insertion Fee Structure
Bid Retraction
PayPal Buyer Protection