Test your basic knowledge |

Subject : it-skills
Instructions:
  • Answer 27 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing






2. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper






3. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends






4. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)






5. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated






6. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.






7. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging






8. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs






9. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation






10. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)






11. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.






12. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.






13. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.






14. 3 things you need to register an account for eBay? Username - e-mail - ________






15. For receiving money not for sending






16. Lets you restrict your search to a defined category or categories






17. Based on a percentage of the item's total cost to the buyer (less any sales tax)






18. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.






19. Depends on the type of listing—auction-style or fixed price format—you use.






20. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.






21. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot






22. Reputation on Ebay






23. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________






24. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.






25. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price






26. Days Available 1 - 3 - 5 - 7 - or 10 days






27. Seller never has item - sets price of item of company and has them send directly