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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Communicate with the customer
Closed Item Listing
Premier/Personal PayPal Account
Drop Shipping
2. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Final Value Fee Structure
PayPal Buyer Protection
credit card #
Bid Retraction
3. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Buy it Now
Communicate with the customer
credit card #
Condition
4. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
PayPal Buyer Protection
Reserve Price
Bid Increment
Condition
5. Days Available 1 - 3 - 5 - 7 - or 10 days
PayPal
Psychological pricing
Auction Duration
Shill Bidding
6. For receiving money not for sending
PayPal Buyer Protection
Fees
Psychological pricing
Feedback
7. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Closed Item Listing
Body parts
Communicate with the customer
Bid Increment
8. 3 things you need to register an account for eBay? Username - e-mail - ________
Time taken
credit card #
Bid Retraction
PayPal Buyer Protection
9. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Closed Item Listing
Buy it Now
PayPal Buyer Protection
Premier/Personal PayPal Account
10. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Insertion Fee Structure
Time taken
Feedback
Condition
11. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Premier/Personal PayPal Account
Sniping
Time taken
Auction Duration
12. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Shill Bidding
Buy it Now
Insertion Fee Structure
credit card #
13. Lets you restrict your search to a defined category or categories
Psychological pricing
Insertion Fee Structure
Condition
Advanced Search
14. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
Premier account
Closed Item Listing
Fees
PayPal Debit Card
15. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Reserve Price
Auction Duration
Bid Retraction
Body parts
16. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Insertion Fee Structure
Sniping
Confirmed Address
Premier/Personal PayPal Account
17. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Final Value Fee Structure
Auction Duration
Premier account
Advanced Search
18. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Premier/Personal PayPal Account
Time taken
Reserve Price
Premier account
19. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
credit card #
PayPal
Reserve Price
Premier/Personal PayPal Account
20. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Psychological pricing
credit card #
Premier account
Fees
21. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Closed Item Listing
PayPal Buyer Protection
Body parts
Buy it Now
22. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Premier/Personal PayPal Account
Premier account
Feedback
Sniping
23. Depends on the type of listing—auction-style or fixed price format—you use.
Auction Duration
credit card #
Insertion Fee Structure
Body parts
24. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
PayPal
Confirmed Address
Insertion Fee Structure
Closed Item Listing
25. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Condition
Shill Bidding
Bid Retraction
Sniping
26. Reputation on Ebay
credit card #
Closed Item Listing
Feedback
Drop Shipping
27. Seller never has item - sets price of item of company and has them send directly
Shill Bidding
Body parts
Drop Shipping
PayPal Buyer Protection