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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Auction Duration
PayPal Buyer Protection
Closed Item Listing
Bid Retraction
2. Lets you restrict your search to a defined category or categories
Advanced Search
Bid Increment
Reserve Price
Premier account
3. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
PayPal Buyer Protection
Body parts
Bid Retraction
Confirmed Address
4. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
PayPal Debit Card
Shill Bidding
Psychological pricing
Time taken
5. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
Communicate with the customer
PayPal
Time taken
PayPal Buyer Protection
6. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Auction Duration
Psychological pricing
Premier/Personal PayPal Account
Bid Retraction
7. Days Available 1 - 3 - 5 - 7 - or 10 days
Condition
Feedback
Auction Duration
Shill Bidding
8. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Shill Bidding
PayPal Buyer Protection
Closed Item Listing
Reserve Price
9. Reputation on Ebay
Feedback
Communicate with the customer
Bid Retraction
Shill Bidding
10. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Insertion Fee Structure
Communicate with the customer
PayPal Buyer Protection
Bid Retraction
11. For receiving money not for sending
Fees
Body parts
PayPal
Insertion Fee Structure
12. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Confirmed Address
Reserve Price
Bid Increment
Advanced Search
13. Seller never has item - sets price of item of company and has them send directly
Confirmed Address
Buy it Now
credit card #
Drop Shipping
14. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
PayPal Buyer Protection
PayPal Debit Card
Psychological pricing
Reserve Price
15. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Body parts
Advanced Search
Reserve Price
Buy it Now
16. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Condition
Psychological pricing
Final Value Fee Structure
PayPal Buyer Protection
17. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Closed Item Listing
Bid Increment
Premier/Personal PayPal Account
Final Value Fee Structure
18. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
PayPal Buyer Protection
Condition
Bid Retraction
PayPal
19. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Confirmed Address
Advanced Search
Communicate with the customer
Time taken
20. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Auction Duration
Premier account
Bid Increment
Shill Bidding
21. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Bid Increment
Body parts
Psychological pricing
Insertion Fee Structure
22. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Sniping
Psychological pricing
Final Value Fee Structure
Reserve Price
23. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Premier account
Sniping
Final Value Fee Structure
Auction Duration
24. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
Closed Item Listing
Drop Shipping
Buy it Now
Feedback
25. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
PayPal Buyer Protection
Time taken
Communicate with the customer
Body parts
26. Depends on the type of listing—auction-style or fixed price format—you use.
Insertion Fee Structure
PayPal Buyer Protection
credit card #
Communicate with the customer
27. 3 things you need to register an account for eBay? Username - e-mail - ________
credit card #
PayPal Buyer Protection
Premier/Personal PayPal Account
PayPal Buyer Protection