SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Reserve Price
Auction Duration
Shill Bidding
Sniping
2. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Sniping
Body parts
Premier account
Feedback
3. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
Condition
Communicate with the customer
Closed Item Listing
PayPal Buyer Protection
4. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Sniping
PayPal Buyer Protection
Shill Bidding
Confirmed Address
5. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Buy it Now
PayPal Buyer Protection
Premier account
Psychological pricing
6. Days Available 1 - 3 - 5 - 7 - or 10 days
Time taken
Auction Duration
Communicate with the customer
Premier/Personal PayPal Account
7. For receiving money not for sending
Psychological pricing
Insertion Fee Structure
Time taken
Fees
8. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Final Value Fee Structure
Shill Bidding
Reserve Price
Bid Increment
9. 3 things you need to register an account for eBay? Username - e-mail - ________
Shill Bidding
Psychological pricing
credit card #
Drop Shipping
10. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Bid Increment
PayPal Buyer Protection
Bid Retraction
Body parts
11. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Bid Retraction
Body parts
Sniping
Shill Bidding
12. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Time taken
Psychological pricing
Communicate with the customer
PayPal Buyer Protection
13. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
credit card #
Premier account
Reserve Price
PayPal Debit Card
14. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Drop Shipping
PayPal Debit Card
PayPal Buyer Protection
Advanced Search
15. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Auction Duration
Premier/Personal PayPal Account
PayPal Buyer Protection
Insertion Fee Structure
16. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Advanced Search
Final Value Fee Structure
PayPal Buyer Protection
Premier/Personal PayPal Account
17. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Bid Increment
Time taken
Closed Item Listing
PayPal
18. Lets you restrict your search to a defined category or categories
PayPal
Advanced Search
Closed Item Listing
Insertion Fee Structure
19. Seller never has item - sets price of item of company and has them send directly
Feedback
Drop Shipping
Psychological pricing
Body parts
20. Reputation on Ebay
Time taken
PayPal Debit Card
Feedback
Reserve Price
21. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
PayPal Debit Card
Reserve Price
Buy it Now
Fees
22. Depends on the type of listing—auction-style or fixed price format—you use.
Insertion Fee Structure
Fees
Communicate with the customer
Time taken
23. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
PayPal Debit Card
Reserve Price
Psychological pricing
Insertion Fee Structure
24. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
PayPal Buyer Protection
Reserve Price
Confirmed Address
Auction Duration
25. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
Closed Item Listing
Bid Retraction
PayPal
Premier/Personal PayPal Account
26. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Bid Retraction
Drop Shipping
credit card #
Communicate with the customer
27. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Final Value Fee Structure
Premier account
PayPal Buyer Protection
Communicate with the customer