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Test your basic knowledge |
Ebay
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 27 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 3 ways shipping and handling charges are determined: The cost of shipping (weight/size) - the ________ - and costs associated with packaging
Time taken
Final Value Fee Structure
Bid Retraction
Psychological pricing
2. For receiving money not for sending
Sniping
Final Value Fee Structure
Bid Increment
Fees
3. 3 things you need to register an account for eBay? Username - e-mail - ________
Feedback
Closed Item Listing
Advanced Search
credit card #
4. Notes a listing that has ended. If the item sold - there is important information (also found in My eBay) about payments - shipping and the buyer.
Closed Item Listing
PayPal Debit Card
Insertion Fee Structure
Time taken
5. A digital wallet where you can securely store all your payment options - such as your bank account and credit card. When you want to make a payment - you don't have to pull out your credit card or type your billing info every time.
Sniping
credit card #
PayPal Buyer Protection
PayPal
6. Depends on the type of listing—auction-style or fixed price format—you use.
Insertion Fee Structure
Sniping
Final Value Fee Structure
Condition
7. A hidden minimum price—essentially - the lowest price that the seller is willing to accept for the item. If the listing ends without any bids that meet the reserve price - the seller is not required to sell the item.
Final Value Fee Structure
Reserve Price
Drop Shipping
PayPal
8. Recipients in US can withdraw money by - Spending it online - Transferring it to a bank - Requesting a check - Using a ____________
Sniping
PayPal Debit Card
Shill Bidding
Reserve Price
9. Any techniques that are giving consumers the idea that they are getting a better deal. (ex: multiple item pricing - like 3 items for ___ - and $5.99 instead of $6.00)
Psychological pricing
Insertion Fee Structure
Premier/Personal PayPal Account
PayPal
10. Lets you restrict your search to a defined category or categories
Fees
Premier/Personal PayPal Account
Advanced Search
Body parts
11. Items listed in the core eBay listings which can be purchased instantly at a fixed price without bidding. Also called fixed price
PayPal Buyer Protection
Closed Item Listing
Buy it Now
Final Value Fee Structure
12. 4 Tips for PayPal: Describe your item honestly - _____________ after the transaction ends - Ship the item out within 48 hours - Purchase insurance and delivery confirmation
Insertion Fee Structure
Communicate with the customer
Reserve Price
PayPal Debit Card
13. Address that has been reviewed by PayPal and found to be safe based on information related to the address - for example - if a buyer's credit card billing address and postal address are the same.
Psychological pricing
Confirmed Address
Auction Duration
Buy it Now
14. Days Available 1 - 3 - 5 - 7 - or 10 days
Auction Duration
Feedback
Buy it Now
Fees
15. Minimum acceptable bid advance. Announced prior to the opening of the bidding by the auctioneer (50: 3500 car bid higher to 3550 - can't do say 3525)
Bid Increment
Communicate with the customer
PayPal Buyer Protection
Bid Retraction
16. This will reimburse you if your item is not received - is broken - or is significantly different from the description in the seller's listing
Communicate with the customer
Psychological pricing
PayPal Buyer Protection
Advanced Search
17. Auction ________ is the process - in a timed online auction (such as on eBay) - of placing a winning bid at the last possible moment (often seconds before the end of the auction) - giving the other bidders no time to outbid the sniper
Condition
Sniping
PayPal
Auction Duration
18. Seller never has item - sets price of item of company and has them send directly
Body parts
Bid Retraction
Drop Shipping
Communicate with the customer
19. Examples of products Ebay won't let you sell: Credit cards - alcohol - "adult only" products - animals - lottery tickets -_______ - food-drugs - stamps - knock offs
Feedback
Fees
PayPal
Body parts
20. Recommended for casual sellers or non-businesses who wish to get paid online - and who also make online purchases.
Shill Bidding
Premier account
Insertion Fee Structure
PayPal Debit Card
21. Recommended for individuals who shop and pay online - or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Body parts
Premier/Personal PayPal Account
PayPal Buyer Protection
Bid Retraction
22. Taking back of bids - Are not allowed nor will be recognized within 24 hours of auctions end. Seller will not be obligated
Sniping
Bid Retraction
Fees
Bid Increment
23. Happens when anyone—including family - friends - roommates - employees - or online connections—bids on an item with the intent to artificially increase its price or desirability.
Insertion Fee Structure
Shill Bidding
Buy it Now
PayPal Buyer Protection
24. Reputation on Ebay
Body parts
Time taken
Feedback
Communicate with the customer
25. If you don't receive your item - or the item is significantly different from its description in the seller's listing - PayPal Buyer Protection covers eligible transactions for up to the full purchase price plus original shipping charges. You are prot
Time taken
Auction Duration
Reserve Price
PayPal Buyer Protection
26. Based on a percentage of the item's total cost to the buyer (less any sales tax)
Confirmed Address
Final Value Fee Structure
PayPal Buyer Protection
Premier/Personal PayPal Account
27. Things to consider before bidding: Description - feedback - price - where they will ship or where they are from - _______ - when auction ends
credit card #
Confirmed Address
Premier/Personal PayPal Account
Condition